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1. Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nalezy zapozna si z ksiazka Informacje dotyczace bezpieczenstwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a no Pred in tal ciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitviio tega proizvoda preberite Varnostne informaciie Antes de instalar este producto lea la informaci n de seguridad Las sakerhetsinformationen innan du installerar den har produkten Notices and statements used in this document e Note These notices provide important tips guidance or advice Important These notices provide important information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur e Caution These statements indicate situations that can be potentially hazardous to you A cau tion situation is placed just before the description of a potentially hazardous procedure step or situation e Danger These statements indicate situations that
2. 59 OSCAR interface Main window eee esee 59 Using the OSCAR interface ee eerte eg ie ete Ere eta Ee eere diae ye 61 TABLE OF CONTENTS ix Connecting toia target device e te ER 62 Configuring and starting local virtual media sessions eee eene 62 Configuring the appliance and the OSCAR interface eese enne 64 Assiening target device ndmoes si he dese Ad epe pedirle deep ike d 65 Configuring ports on cascade 66 Changing the display behavior eese eene tentent 68 Selecting the display language esee ener ener trennen 69 Configuring the status flag ideo ae eer ERR 69 Setting the keyboard country code sisenes eniai i eene ennt entente eterne nnne 71 Setting appliance security zie ee era pai e ees 72 Setting the preemption esent nennen netten tne ete enne trennen trennen nee nennen 73 Managing target device tasks using the OSCAR interface essent 74 Displaying version information eee eese eterne etre 74 Upgrading the CO cable firmware eese esee eene tentent 75 Upgrading the appliance firmware eese esee eene tentent 76 Viewing the switching system configur
3. Remarque Cette marque s applique uniquement aux pays de Union Europ enne et la Norv ge L etiquette du syst me respecte la Directive europ enne 2002 96 EC en mati re de D chets des Equipements Electriques et Electroniques DEEE qui d termine les dispositions de retour et de recyclage applicables aux syst mes utilis s travers l Union europ enne Conform ment la directive ladite tiquette pr cise que le produit sur lequel elle est appos e ne doit pas tre jet mais tre r cup r en fin de vie In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recovered at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Battery return program This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The batter
4. e LDAP can be used for authentication only while the local databases are used for authorizations checking SNMP Administrators can configure Simple Network Management Protocol SNMP managers to access the appliances and can configure traps to be sent to designated SNMP servers Virtual media Virtual media support allows USB media devices such as CD devices flash storage devices and disk storage devices to be shared with the target devices For virtual media to work the target device must be directly connected to the appliance with a Virtual Media Conversion Option VCO cable Virtual media is not supported for target devices that are daisy chained or that are connected to tiered appliances The media device being shared can be connected either to one of four USB ports on the appliance or to a USB port on a remote computer Remotely attached media can be shared with the target devices using either the Web interface or the Virtual Console Software VCS client software installed on the remote computer Using the virtual media capability users can perform operations on target devices such as installing or upgrading the operating system booting from a CD installing applications updating the BIOS or backing up the system Chapter 1 Product overview 3 Conversion option cables A Conversion Option CO cable is an intelligent interface that is attached to each target device Firmware on the CO cables can be upgraded using the W
5. To turn broadcasting off in the OSCAR interface 82 To unlock an account in the Web interface 42 To upgrade appliance firmware in the OSCAR interface 76 To upgrade appliance firmware in the Web interface 52 To upgrade appliance firmware with the Console menu 86 89 To upgrade CO cable firmware in the OSCAR interface 75 To upgrade CO cable firmware in the Web interface 53 To view appliance information in the Web interface 34 To view console status messages with the Console Menu 86 To view KVM sessions in the OSCAR interface 77 To view or change the preemption warning settings in the OSCAR interface 73 To view session status and disconnect sessions in the Web interface 32 To view the switching system configuration in the OSCAR interface 76 PS 3 PS 2 R KCO cables supporting 3 mixing with USB keyboard and mouse connectors 16 ports feature 2 ports on target devices 3 ports for local user station 2 rack mounting 13 horizontal installation 15 vertical installation 14 rebooting in the Web interface 51 options 29 reducing cable bulk 1 repairing damaged firmware 90 Restore Factory Defaults 86 Resync Appliance Wizard 27 RJ 45 ports on CO cables CO cables RJ 45 ports on 3 for daisy chaining 17 illustrated 4 S scan mode configuring in the OSCAR interface 7 mode starting in the OSCAR interface 79 OSCAR interface Scan Enable command 74 79 OSCAR interface Scan window 78
6. Configuring SNMP traps When the Configure tab is selected the Admin and other users with Appliance Administrator rights can click the SNMP Traps option in the left menu to configure which traps are enabled and disabled OpenManage IT Assistant software is the event manager 44 GCM2 and GCMA Installation and User s Guide Video Seaton ecmeatec Port Veving Started Y Virtus Mede v Urk Down e rk Up pne A fherncaton Faure v Veer h fhectcyson Faire Servers A User Logged In Ws v vee JQR e Vercors CO Versions v Sespon Stoppec v v v v Local Port Wewing Stopped Jew Added Dietes Select checibos to enable SIMP Figure 3 11 SNMP Traps Window To configure SNMP traps complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Configure tab and then click SNMP Traps in the left menu Select or clear the Enabled Traps check box to enable or disable traps If SNMP traps are enabled select the check box to enable each SNMP trap Click Save WR WN E Chapter 3 Using the Web Interface 45 Viewing target device information and naming target devices When the Configure tab is selected the Admin and other users with Appliance Administrator and User Administration rights can click the Servers option in the left menu to view information about target devices Users with Ap
7. Daisy chaining on page 17 e Appliance tiering on page 17 See also the Quick Installation Guide After turning on the power verify that all connections are working See Verifying Ethernet connections on page 16 Configure access to the appliance See Configuration options and default authentication on page 21 8 Global Console Manager Installation and User s Guide The following diagram illustrates one possible configuration for the appliance H Digital user Virtual media device a Peripherals d 66 ERR m cam t e t Target devices 1 16 o To allow a virtual media session with a target device the target device must have a VCO cable attached Virtual media sessions are not supported on chained target devices or on target devices when they are connected to tiered appliances or switches that do not support virtual media i VCO or UCO cable Li 5 I Figure 2 1 Basic appliance configuration Chapter 2 Installation 9 Required items Before you install the appliance make sure that you have all the required items The following items come with the appliance Power cord Rack mounting brackets Documentation CD Virtual Console Software Installation CD Quick Installation Guide 1 U filler panel 16 terminators The following additional items are needed A Phillips screwdriver For each target device to be c
8. EIA TIA 568A and B These standards apply to installations utilizing Cat5 5E and 6 cable specifications The switching system supports either of these wiring standards Refer to the following table for details Table C 1 UTP wiring standards Pin EIA TIA 568A EIA TIA 568B 1 white green white orange 2 green orange 3 white orange white green 4 blue blue 5 white blue white blue 6 orange green 7 white brown white brown 8 brown brown 94 Global Console Switch Installer and User Guide Cabling installation maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining the cables Keep all Cat5 runs to a maximum of 10 meters each Maintain the twists of the pairs all the way to the point of termination or no more that one half inch untwisted Do not skin off more than one inch of jacket while terminating If bending the cable is necessary make it gradual with no bend sharper than a one inch radius Sharply bending or kinking the cable can permanently damage the interior of the cable Arrange the cables neatly with cable ties using low to moderate pressure Do not over tighten ties Cross connect cables where necessary using rated punch blocks patch panels and components Do not splice or bridge cables at any point Keep the Cat5 cable as far away as possible from potential sources of EMI such as electrical cabl
9. scanning the system in the OSCAR interface 78 screen saver in the OSCAR interface 72 security configuring screen saver in OSCAR interface 72 lock out configuring in the Web interface 41 sessions See KVM sessions setting password protection for the OSCAR interface 72 Setup window options in OSCAR interface 64 sharing options See KVM session Index 115 sharing options for KVM sessions 31 SNMP configuration procedure 42 configuring general settings 43 configuring in the Web interface 29 traps enabling 44 sort order for the OSCAR interface 68 specifications 95 stealth connections 31 SVGA video 5 switches tiering earlier models 20 system diagnostics 80 T target devices accessing the OSCAR interface Names window 65 configuring names in the OSCAR interface 66 configuring names in the Web interface 45 connecting through the OSCAR interface 62 connecting through the Web interface 31 disconnecting from in the OSCAR interface 62 list in the OSCAR interface 59 list in the Web interface 31 names sort order in the OSCAR interface 68 naming with OSCAR interface 64 status symbols in the OSCAR interface 60 viewing information about in the Web interface 45 tiered appliances and switches See cascade devices 66 tiering 116 Global Console Switch Installer and User Guide appliances and switches 17 cascade devices 17 20 earlier model appliances and switches 20 GCM2 and GCM4 appliances 20 tim
10. 18 03 0100 00 04 Virtus Meda OSCAR 00 00 16 00 AR 01 00 0101 pueda Video 01 00 00 13 wore 00 5 00 00 Figure 3 16 Versions window Viewing CO cable version information and administering firmware When the Configure tab is selected any user can click Versions gt CO in the left menu to view information about each CO cable its Name eID Path and Type Any user can also click on an eID for a CO cable to view Application Boot and Hardware version information and whether updated firmware is available for the selected CO cable Chapter 3 Using the Web Interface 49 Admin and other users with Appliance Administrator rights can configure firmware upgrades for individual CO cables and enable automatic firmware upgrades for CO cables Appliance Administrators can upgrade all CO cables of the same type at once in the Tools tab See Using the Tools on page 51 Selecting the Enable Auto Upgrade for all COs check box causes automatic upgrades of all subsequently connected CO cables to the firmware level available on the appliance This guarantees that CO cable firmware is compatible with the appliance firmware Admin and other users with Appliance Administrator rights can use this window to reset a KCO cable if it is connected to a tiered switch which can be necessary if the appliance stops recognizing the tiered switch C Grable Auto Upgrade for af COs Figure 3 17 COs Firmware Version Window To view versio
11. 20 for tiering the maximum number of target devices 21 108 Global Console Switch Installer and User Guide illustrated 8 in daisy chaining 4 list in the OSCAR interface 59 authentication configuration procedure in Web interface 37 servers displayed on the Console menu 85 automatic 50 CO cable discovery in the OSCAR interface 65 CO cable firmware upgrades configuring in the OSCAR interface 75 discovery of target devices 17 firmware upgrades on CO cables configuring 49 KVM session sharing 31 logouts when inactivity timeout is set and exceeded 30 reconfiguration of mouse and keyboard for target device in the OSCAR interface 62 scanning of ports in the OSCAR interface 78 sharing configuring in the Web interface 35 target device detection not available on cascade devices 47 tiered appliance and switch discovery in the OSCAR interface 66 user status list updates in the OSCAR interface 77 automatic CO cable firmware upgrades configuring in the Web interface 49 B basic appliance configuration 8 Broadcast Enable 74 window 82 browsers supported for Web interface 25 cascade devices automatic detection of target devices not supported 47 configuring in the Web interface 66 configuring ports in the OSCAR interface 67 configuring ports in the Web interface 47 overview 17 port numbering 67 viewing information about 47 Cat5 cables 16 Cat5 patch cable 93 94 95 chaining 17 CO cable
12. 56 Figure 3 25 Save Appliance User Data window cessent ener nenne 57 Figure 3 26 Restore Appliance User Data window eene 58 Figure 4 1 Example of a Main window 59 Fig re 4 2 Setup Window ERE EDEN 64 Fieure 4 3 NGMES WINdOW idee dee tebe e Ed ole Haass a Stee 65 Figure 4 4 Name Modify window eoe ettet entrent dre don 66 Figure 4 5 Devices Wind OW iiis tebe cases te eee ste obe p ture i te Deer ap ese ren 67 Figure 4 6 Device Modify Window serere e oet edes 67 Figure 4 7 Men Window tiui rete ati ier em ies eee ie eur EO REUS 68 Figure 4 8 Language windOW iei eiu eta in rere 69 Figure 4 9 Flag Setup Window ueteri eere 70 Figure 4 10 Set Position window enne nee netter ener 71 Figure 4 TI Keyboard window ea RRE reed 71 Figure 4 12 Preempt windoW eee eet ette ea ree Dar EUR 73 Figure 4 13 Commands window eei tee i ER EN EX EEE KEEK 74 Figure 4 142 Version Window edt nep EE pH Rte eben 75 Figure 4 15 Upgrade window sete teet deuten n deed retenti de 76 Figure 4 16 User Status Window Jic ie aee i iy deep y eb reve een 77 Figure 4 17 Disconnect window soie eme ER t ae e reete 77 Figure T8 Scan windOW attese Rege e OU 79 Figure 4 19 Diagnostics window eese eene nennen nete ene 80 Figure 4 20 Broadcast Window teet er
13. 95 1x8 Console Switch 20 2x16 Console Switch 20 A access direct 59 OSCAR interface Broadcast window 81 OSCAR interface Commands window 74 OSCAR interface Devices window 67 OSCAR interface Menu window 68 OSCAR interface Names window 65 OSCAR interface Security window 72 restricting for the Console Menu 84 rights See user access rights 39 target device 5 target devices 2 via network connection 5 appliance configuration options for IP address 23 configuring in the OSCAR interface 64 connecting hardware 16 example configuration 8 firmware upgrading in the OSCAR interface 76 firmware upgrading to support the Web interface 25 firmware viewing versions 48 installation 7 installing horizontally 15 migrating to latest firmware 25 parameters configuring and viewing in the Web interface 33 rack mounting 13 repairing damaged firmware 90 restoring saved configuration 55 restoring saved user database 57 saving and restoring configuration 54 saving user database 56 security 72 software viewing versions 48 specifications 95 tiered appliance configuration 18 tiering 1 15 17 tiering earlier models 20 tiering procedures 20 updating with latest firmware 26 using VCS to upgrade 26 viewing software and firmware versions 48 ARI ports connecting target devices 16 connecting to a switch 19 connecting to Cat5 cables and CO cables 3 for daisy chaining 17 for tiering 19 20 for tiering earlier model appliances
14. A confirmation window appears Click Save A File Download Security Warning window appears Navigate to the file system location for storing the file Enter a name for the user data file in the File Name field Click Save The data file is saved to the specified location A progress window displays When the Download Complete message appears click Close to close the progress window Click the X in the upper right of the Save Appliance User Data window to return to the Tools window A confirmation window appears Click OK To restore the appliance user database complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Restore Appliance User Database button The Restore Appliance User Data window appears 58 GCM2 and GCMA Installation and User s Guide Restore Appliance User Data Fie Name Browse Password Figure 3 26 Restore Appliance User Data window 4 Click Browse and navigate to the location where the saved user data file is stored Select the file The file name and location appear in the File name field If a file password was created enter it in the File Password field Click Restore When the restoration is complete a confirmation window appears ND t Click OK to return to the Tools window 59 Using the OSCAR interface You can connect a keyboard monitor and mouse to local po
15. Appliance Administrator rights Click the Configure tab and then click Users in the left menu Clear the Enable Lock outs check box The Duration field is disabled NOTE Disabling Security Lock Out does not affect users that are already locked out Configuring SNMP When the Configure tab is selected the Admin and other users with Appliance Administrator rights can click the SNMP option in the left menu to configure SNMP SNMP managers such as Tivoli and HP OpenView can communicate with the appliance by accessing MIB II and the public portion of the enterprise MIB The administrator can do the following SNMP configuration Enable or disable SNMP Enter appliance information and community strings Restrict which SNMP servers can manage the appliance by identifying a set of allowable SNMP managers If no allowable SNMP servers are specified any SNMP manager can moni tor the appliance from any IP address Specify SNMP servers as destinations for SNMP traps from the appliance If no destinations are specified no traps are sent The Web interface retrieves the SNMP parameters from the appliance If Enable SNMP is selected the unit responds to SNMP requests over UDP port 161 For third party SNMP management software to monitor the appliance UPD port 161 must be exposed on the firewall Under Configure SNMP appliance administrators can enter system information and community strings and can specify SNMP servers to manage the applian
16. Computers used to access the Web interface and client computers running the VCS must have Java Runtime Environment JRE 5 0 update 11 installed The Video Viewer does not work without the correct version of the JRE Required adjustments to mouse and cursor settings To ensure that the local mouse movement and remote cursor pointer display are in sync the mouse settings must be changed on each remote computer used for accessing the switching system and on each target device In the mouse properties ensure that cursor acceleration sometimes called the pointer speed is set to Slow or None and that snap to default is not enabled Special cursors should not be used Also make sure that cursor visibility options such as pointer trails Ctrl key cursor location animations cursor shadowing and cursor hiding are turned off NOTE To work around cursor synchronization problems you can use the Tools Single Cursor Mode command available in the Viewer window to manually toggle control between the cursor on the target device being viewed and the cursor on the computer from which you are accessing the switching system The Viewer is described in the VCS Installation and User s Guide Safety precautions Observe the following guidelines to safely operate the equipment Chapter 2 Installation 11 Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do n
17. DHCP configure the DHCP target device to provide an IP address to the appliance and then skip to step 7 To configure a static IP address complete the following steps b Type 3 and press Enter c address at the Enter IP address prompt and press Enter to return to the Network Configuration Menu Optional To configure a netmask complete the following steps a Type 4 and press Enter b Typeanetmask at the Enter subnet mask prompt and press Enter to return to the Network Configuration Menu Optional To configure a default gateway complete the following steps c 5 and press Enter d Typean IP address for the gateway at the Enter default gateway IP address prompt and press Enter to return to the Network Configuration Menu Optional To send a ping ICMP request type 7 enter the IP address of the host to ping and press Enter When the reply is received press any key to continue Type 0 zero and press Enter to apply changes and return to the Console Main menu 10 Type 7 and press Enter to reboot the appliance and put the changes into effect 11 When prompted press any key to continue Security Configuration option Selecting the Security Configuration option allows you to unbind the appliance from a DSView 3 software server If authentication servers are configured up to four authentication servers can be listed along with their IP addresses The menu also indicates whether the appli
18. Displayed to display the flag all the time or select Timed to display the flag for only 5 seconds after you select a target device e Inthe Display Color section select a flag e Select Opaque to make the flag solid or select Transparent to make the desktop visible through the flag 4 specify the position of the flag complete the following steps a Click the Set Position button Hold down the left mouse button on the title bar of the Set Position window and drag the window to the new location c Press the right mouse button to close the Set Position window Chapter 4 Using the OSCAR interface 71 Figure 4 10 Set Position window 5 Click OK to save the changes or click X or press Escape to exit without saving the changes Setting the keyboard country code By default the appliance sends the US keyboard country code to USB cables attached to target devices and the code is applied to the target devices when they are turned on or rebooted Codes are then stored in the CO cable Using a keyboard code that supports a language different from that of the appliance firmware will cause incorrect keyboard mapping If multiple keyboards are connected to the local port they must be of the same type PC or Mac and of the same language Only local users can view or change keyboard country code settings Issues might arise when you use the US keyboard country code with a keyboard of another country For example the Z key on a US ke
19. LEDs next to the Ethernet port after the system is turned on The green LED on the right is the Link indicator It lights when a valid connection to the network is established and it flashes when there is activity on the port The amber green LED on the left indicates that the speed of the Ethernet connection is either 100 Mbps amber or 1000 Mbps green Chapter 2 Installation 17 Daisy chaining You can daisy chain up to 16 target devices from each ARI port allowing up to 256 target devices to be managed by a single GCM2 or GCM4 appliance To daisy chain target devices complete the following steps 1 Connect one end of a Cat5 cable to the second RJ 45 port on a KCO or UCO cable that is connected to a target device 2 Connect the other end of this cable to the first RJ 45 port of the KCO or UCO cable for a target device being chained Repeat steps 1 and 2 for all target devices being chained together 4 When you reach the end of the chain attach a terminator to the second RJ 45 port on the last KCO or UCO cable in the chain Appliance tiering GCM2 and GCMA appliances can be tiered to integrate up to 256 target devices as part of the same switching system Compatible earlier model KVM switches can be tiered to enable management of up to 2048 target devices from a single GCM2 or GCM4 appliance The 2 or GCM4 appliance automatically discovers cascade devices either tiered appliances or tiered legacy switches but an a
20. Web interface cannot be accessed until an IP address has been configured IP address configuration can be done through the Console Menu The VCS can discover the appliance with or without an IP address assigned Console Main Menu By default anyone with physical access to the connected terminal or computer with terminal emulation software can use the Console Menu IBM GCM Console Ready Press any key to continue IBM GCM4 Console Copyright c 2000 2007 All Rights Reserved 1 Network Configuration 2 Security Configuration 3 Firmware Management 4 Enable Debug Messages 5 Set Change Password 6 Restore Factory Defaults 7 Reset Appliance Enable LDAP Debug Messages 0 Ext Enter selection gt Figure 5 1 Console Menu 84 Global Console Manager Installation and User s Guide NOTE For security enable password protection for the Console Menu as described in Set Change Password option on page 86 To access the Console Menu and select an option complete the following steps 1 Turn on the appliance The appliance initializes for approximately one minute 2 After initialization completes press any key on the keyboard of the terminal or the computer running the terminal emulation software The Console Main menu opens NOTE The terminal can be connected at any time even after the appliance is turned on 3 Type the number of an option and press Enter Network Configuration Menu The Net
21. all Global 2x16 Console Manager Global 4x16 Console Manager Installation and User s Guide For 1735 2GX and 1735 4GX Global 2x16 Console Manager Global 4x16 Console Manager Installation and User s Guide all Safety Before installing this product read the Safety Information Aia Self Gay uiia ha cas d Antes de instalar este produto leia as Informa es de Seguran a ELBA ZA Safety Information 8 GS RARR Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Np npoi v aut Sia6dote tig aop Aciac safety information mmean MANA NX 180p 1 10 wpNnnw 197 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza SIRONBOB dE Tel MODI 0I SSS ASMA ce
22. box and the Load Firmware button dims When the upgrade is finished a message appears indicating that the upgrade was successful d Click the X in the upper right of the CO Version window to return to the CO Versions window e Repeat steps a d for each individual CO cable to upgrade Chapter 3 Using the Web Interface 51 To reset a CO cable complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Configure tab and then click Versions gt CO in the left menu Click the eID of the KCO cable you want to reset The CO Version window opens Click the Reset CO button A confirmation window appears Click OK to continue When the reset completes click the X in the upper right of the CO Version window to return to the CO Versions window Dn Using the Tools When the Tools tab is selected Admin and other users with Appliance Administrator rights can click any of the buttons on the Tools window to do the specified tasks Logout Figure 3 19 Tools tab Rebooting the appliance using the Tools When the Tools tab is selected Admin and other users with Appliance Administrator rights can reboot the appliance by clicking the Reboot Appliance button in the Tools tab Appliance Administrators can also reboot the appliance by clicking the Reboot Required button whenever it appears after a configuration change When Reboot Appliances is clicked a disconnect
23. can be potentially lethal or extremely haz ardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation Important All caution and danger statements in this documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Information book under statement 1 Be sure to read all caution and danger statements in this documentation before performing the instructions Read any additional safety information that comes with the server or optional device before you install the device Sound Level Measure The measured sound level of this appliance is 44 7 dB A Die arbeitsplatzbezogene Ger uschemission des Ger tes betr gt 44 7 dB A Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Donot connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product cables Never turn o
24. devices that are to receive the broadcast commands e Press the Up or Down Arrow keys to move the cursor to the target device Then press Alt K to select the Keyboard check box or Alt M to select the Mouse check box Repeat for additional target devices 2 Click OK to save the settings and return to the Setup window Click X or press Escape to return to the Main window 3 Click Commands The Commands window opens Select the Broadcast Enable check box to activate broadcasting The Broadcast Enable Confirm Deny window opens 5 Click OK to enable the broadcast Click X or press Escape to cancel and return to the Commands window 6 Ifbroadcasting is enabled type the information or perform the mouse movements that you want to broadcast from the user station Only target devices in the list are accessible The other user is disabled when broadcast mode is enabled To turn broadcasting off perform the following step From the OSCAR interface Commands window clear the Broadcast Enable check box 83 Using the Console Menu The Console Menu can be used for certain types of appliance configuration and for upgrading firmware A terminal or a computer running terminal emulation software must be connected to the serial configuration port on the appliance to access the Console Menu NOTE The Web interface and the VCS are recommended for configuration because they can be used from any computer with network access to the appliance The
25. emen nennen rennen ene 32 Overview of viewing and configuring appliance parameters eese 33 Configuring network parameters KVM sessions virtual media and authentication 34 Configuring users and user access amp eese eene nennen eren rete 39 Enabling Security Lock out and unlocking user accounts eene 41 Configuring SNMP ssi teer eed eter er Rer e 42 Configuring SNMP traps is eta edel teet ient he eren ee beide Pe be 43 Viewing target device information and naming target devices sse 45 Viewing CO cable information and setting a CO language essere 46 Viewing and configuring cascade devices eese eee ener ener ene 47 Viewing software and firmware versions for the appliance seen 48 Viewing CO cable version information and administering firmware eere 48 Using the Tools ortho NR a te e e e ig 51 Rebooting the appliance using the Tools eese eee eere ene 51 Upgrading the appliance firmware using the Tools eese 52 Upgrading firmware on multiple CO cables using the Tools esee 53 Managing appliance configuration files eese eee esee eese eene enne nennen nete enne 54 Managing user databases eii dite e ee o ee e oa ee e eo p lees 56 Chapter 4 Using the OSCAR
26. en ea e ihn 82 Figures I Console Ment ne e d ee eso dim m Rete Gu ee Gees 63 Figure 5 2 Network Configuration Menu eese eren ener en etes 64 xiii LIST OF TABLES OF TABLES Table 1 1 Table 2 1 21 Table 2 2 Table 2 3 Table 3 1 Table 3 2 Table 3 3 Table 4 1 Table 4 2 Table 4 3 Table 4 4 Table 4 5 Table 4 6 Table C 1 Table D 1 GCM2 and GCM4 appliance model comparison eene 6 Earlier model switches configuration for the 2048 maximum number of target devices Local configurdti ri Options esiti td bei eee ote eie do e 22 Remote configuration options esses ener entente eret 22 User access rights eias siete Potete 30 Session sharing definiti ns a e te e bete bee Re e E e etre atte 31 CO cable status symbols erbe ente AES A ee eR 46 OSCAR interface status symbols eese esee eese entente ether enne 60 OSCAR interface navigation essere neret nnne neret 61 Setup features to manage routine tasks for the target devices esee 64 OSCAR interface status flags eese ees sees eene eene tnnt nenne nnne nte 69 Commands to manage routine tasks for the target device sss 74 Diagnostic test details eese qe e eC eed egere eet ette 80 UTP wiring standards i cx seeds oie t RR Reb 93 GCM2 GCM4 ap
27. et accumulateurs en usage et aux batteries et accumulateurs us s Les directives d terminent la marche suivre en vigueur dans l Union Europ enne pour le retour et le recyclage des batteries et accumulateurs us s Cette tiquette est appliqu e sur diverses batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais plut t r cup r e en fin de cycle de vie selon cette norme EU BEI S BEES T ME HT 2006 66 EC DD 2 JVANR odvCUvE d CORSIE Ny T U c ERR B URE Ny T U EEEE TEENTH CONS 217717 LEE BOIRE U4 4 2 VO 8 xb CU S 50 C EU RAIHI o GB S Tv COSAJMIE Bez ot E 1 E M ADV T U I Rodi CU ES In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collecti
28. internal components e Operate the appliance only from the type of external power source that is indicated on the elec trical ratings label If you are not sure of the type of power source that is required consult the service provider or local power company Besure that the monitor and attached devices are electrically rated to operate with the power that is available in the current location e Use only power cables that are provided with the appliance e help prevent electric shock connect the appliance and peripheral power cables into properly grounded electrical outlets These cables are equipped with three prong connectors to help ensure proper grounding Do not use adapter connectors or remove the grounding prong from a cable e Observe extension cable and power strip ratings Make sure that the total ampere rating of all products that are connected to the power strip does not exceed 80 percent of the ampere ratings limit for the power strip e help protect the appliance from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply e Carefully position appliance cables and power cables Route cables so that they cannot be stepped on or tripped over Be sure that nothing rests on any cables e Do not modify power cables or connectors Consult a licensed electrician or the power com pany for site modifications Always follow the local and national w
29. message is broadcast to any active users the current user is logged out and the appliance is immediately rebooted 52 GCM2 and GCMA Installation and User s Guide To reboot the appliance using the Tools complete the following steps 1 2 3 4 Log into the Web interface as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Reboot Appliance button A confirmation window appears Click OK The appliance reboot takes about one minute Upgrading the appliance firmware using the Tools When the Tools tab is selected Admin and other users with Appliance Administrator rights can click the Upgrade Appliance Firmware button to upgrade appliance firmware that has been downloaded either into the file system of the computer that is running the Web interface or onto a TFTP server When an upgrade is initiated a progress bar appears As long as an upgrade is in progress you cannot start another NOTE If you are updating an appliance to a firmware version that provides support for the Web interface you need to use the VCS as described in Upgrading GCM2 and GCM4 appliances to use the Web interface on page 25 to upgrade the firmware migrate and resync the appliance after the upgrade To upgrade appliance firmware complete the following steps 1 Download the appliance firmware from http www ibm com support either to a TFTP server or to the current computer Log into the Web interf
30. the physical drives on the computer that can be mapped as virtual media Select the Mapped check box next to the drive s to be mapped For details see the Video Viewer chapter of the VCS Installation and User s Guide For constraints and restrictions see also Virtual media on page 91 To end a KVM session click File gt Exit from the toolbar Viewing and disconnecting session status When the Status tab is available and selected Admin and other users with Appliance Administrator or User Administrator rights can view the status of each active KVM session the session type the username the user IP address the type of CO cable and the name of the target device to which it is connected Administrators can also disconnect user sessions To view session status and disconnect sessions complete the following steps 1 25 Log into Web interface as a user with Appliance Administrator or User Administrator rights Click the Status tab The Status window appears A list of users and their connection information appears Chapter 3 Using the Web Interface 33 Figure 3 2 Status window 3 To disconnect user session s complete the following steps a Select the check box for one or more sessions b Click the Disconnect Session button A confirmation window appears c Click OK The Tools window appears Overview of viewing and configuring appliance parameters When the Configure tab is selected Admin and oth
31. the status flag The status flag is displayed on the desktop of the target device in the Video Viewer and indicates the name or eID number of the selected target device or the status of the selected port You can specify the information that is displayed in the flag the flag color whether the desktop is visible through the flag whether the flag is displayed all the time and where the flag is displayed on the desktop The following table shows examples of status flags Table 4 4 OSCAR interface status flags Flag Description Darrell Flag type by name 2U255 73F 344 Flag type by elD number 70 Global Console Manager Installation and User s Guide Table 4 4 OSCAR interface status flags Continued Flag Description Free Flag indicating that the user has been disconnected from all systems Darrell Flag indicating that Broadcast mode is enabled To specify the status flag settings complete the following steps 1 Start the OSCAR interface 2 Select Setup gt Flag IEM Setup EX Flag Name Displayea O linea Display Color Flag 1 OFlag 3 OF lag 2 OFlag Display Mode Opaque Transparent LSSS S M Set Position J Figure 4 9 Flag Setup window 3 Click or more of the following check boxes e Select Name or eID to specify the information that is displayed in the flag e Select
32. ue ws 7 Alem Reserved Sessera aes T Read Oriy Access Figure 3 5 Appliance gt Authentication window 3 Under Session Control complete the following steps a To enable virtual media sessions to continue even after their associated KVM sessions are closed clear the Lock to KVM Session check box This option might be needed for example if operating system upgrades launched during virtual media sessions are expected to take longer than the KVM session inactivity timeout Chapter 3 Using the Web Interface 37 b To lock virtual media sessions to KVM sessions select the Lock to KVM Session check box c allow primary users to have exclusive virtual media sessions select the Allow Reserved Sessions check box Reserved sessions remain active when the associated KVM session is closed d To allow shared virtual media sessions clear the Allow Reserved Sessions check box e Toenable or disable read only access to virtual media select or clear the Read Only Access check box 4 Under Encryption Levels select none one or more of the check boxes for 128 DES 3DES and AES 5 Click Save NOTE For more information about constraints on virtual media usage see Virtual media on page 91 To configure authentication complete the following steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click Configure Appliance Authentication Unt Local Aut
33. up to 12 characters long Passwords are case sensitive Valid characters are A through Z a through z 0 through 9 space and hyphen Important If you forget the password you must call technical support See Appendix E beginning on page 97 for contact information To immediately start the screen saver perform the following step Press Print Screen and press Pause To access the Security window complete the following steps 1 Start the OSCAR interface 2 Click Setup gt Security The Security window opens To enable the screen saver complete the following steps 1 In the Security window select the Enable Screen Saver check box 2 Inthe Inactivity Time field type the number of seconds 1 through 99 of inactivity before the screen saver starts 3 Ifthe monitor is Energy Star compliant select Energy otherwise select Screen 4 Optional To run the screen saver test click Test The screen saver test runs for 10 seconds 5 Click OK To disable the screen saver complete the following steps 1 Inthe Security window clear the Enable Screen Saver check box 2 Click OK To set or change a password complete the following steps In the Security window double click the New field In the New field type the new password In the Repeat field type the password again Click OK Bs pen Chapter 4 Using the OSCAR interface 73 To disable password protection complete the following steps 1 Inthe Sec
34. with video of the selected target device displaying in a Video Viewer window NOTE The Video Viewer requires JRE 5 0 update 11 to be installed on the computer 6 Global Console Manager Installation and User s Guide Example appliance configuration CAT 5 Connection KVM Connection to Switch Rack of target devices Remote IP Connection 2 or appliance amp A Ss fo a AL Ethernet Virtual media device Figure 1 4 Example appliance configuration Table 1 1 GCM2 and GCM4 appliance model comparison Model Ports Remote Local Local virtual media Remote virtual media users users sessions sessions GCM2 16 2 1 1 2 GCM4 16 4 1 1 4 Installation The following tasks to set up and configure the appliance are described in this chapter 1 Unpack the appliance and verify that all components are present and in good condition See Required items on page 9 Make the needed mouse setting adjustments on each target device to be connected See Required adjustments to mouse and cursor settings on page 10 Read and follow the Safety precautions on page 10 Rack mount the appliance See Rack mounting the appliance on page 13 Make all hardware connections between the power source appliance local user station target devices and the Ethernet network See the following sections e Connecting hardware to the appliance on page 16 e
35. 0 Global Console Switch Installer and User Guide Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both IBM FlashCopy TechConnect IBM logo i5 OS Tivoli Active Memory IntelliStation Tivoli Enterprise Active PCI NetBAY Update Connector Active PCI X Netfinity Wake on LAN AIX Predictive Failure Analysis XA 32 Alert on LAN ServeRAID XA 64 BladeCenter ServerGuide X Architecture Chipkill ServerProven XpandOnDemand e business logo System x xSeries lt eserver gt Eserver Intel Intel Xeon Itanium and Pentium are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both OSCAR is a registered trademark of Avocent Corporation in the United States other countries or both Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds in the United States other c
36. 000004 07 0406 620258 00000407 520298000004 07 0407 520298 00000408 520298 000004 07 CH08 ACER XPPRO 52039400077 08 Reboot Required Figure 3 1 Web interface window with Connections tab selected and Reboot Required button The Web interface has four tabs Connections Configure Status and Tools Chapter 3 Using the Web Interface 29 e Connections Connect to target devices See Connecting to target devices on page 31 e Status View session status and disconnect sessions See Viewing and disconnecting session status on page 32 e Configure Configure the appliance network parameters KVM session parameters timeouts encryption sharing options user accounts and user target device access SNMP servers and CO cables See Overview of viewing and configuring appliance parameters on page 33 e Tools Reboot the appliance upgrade firmware on the appliance and CO cables save and restore appliance configuration files save and restore appliance and user databases See Using the Tools on page 51 Port numbers in Path columns When a target device is connected directly to the main appliance the port number on the appliance is shown in the Path column For example in Figure 3 1 the Path column for the server named ACER XPPRO shows the server is connected to port 08 A or GCMA appliance or a legacy switch that is tiered from the main appliance is referred to as a cascade device When a target devi
37. 98 00000404 met edibus tz Figure 3 9 Users Access window b allow the user access to a target device select the check box for the device Select the first check box to enable access to all target devices c To prevent the user from accessing a target device clear the check box next to the device name d Click Save Chapter 3 Using the Web Interface 41 To change a password complete the following steps 1 6 Log into the Web interface as a user with Appliance Administrator or User Administrator rights Click the Configure tab In the left menu click Users Click a user name in the Users column to modify an existing user The Add Modify User window appears In the Add Modify User window type the new password in the Password box and then repeat the password in the Verify Password box The password must be between 5 and 16 characters and must contain upper and lowercase alphabetical characters and at least one number Click Save To delete a user complete the following steps 1 9 Rog Log into the Web interface as a user with Appliance Administrator or User Administrator rights Click the Configure tab In the left menu click Users Select the check box next to the user name Click the Delete button on the left side of the window A confirmation window appears Click Yes Enabling Security Lock out and unlocking user accounts When the Configure tab is selected the Admi
38. ERR 16 Daisy haining e P EO BUR 17 Appliance tiering iiie Rea eder EQ UR UE EE eee OR EE Peor des 17 Configuring tiering for the maximum number of target devices soseer 21 Configuration options and default authentication eese nenne 21 Local configuration options ui ode i e eret i e E RUE ER Dre Re 22 viii Global Console Manager Installation and User s Guide Remote configuration options iei ete Pte eere ur erri tesi eee ree iet bee vie ets 22 Configuring the appliance IP address esee esent 23 Configuring users accounts and user device access using the Web interface sess 23 Chapter 3 Using the Web Interface enne nennen 25 Supported DFOWSOFS b eae easi 25 Upgrading GCM2 and GCM4 appliances to use the Web interface esse 25 Web interface window in tte c e Ree Ir a ERR e eee ey 28 Port numbers in Path columns eese eese nente nete teen eere rene 29 Reboot Required button et ree ER RR deer eet eie 29 Video i i ete up e a ate E hid eese dim d Gb aes 29 User access TIGNES eee REOR e NER cubase SR RD REP tere Lega 30 Connecting to target devices eese eene 31 SESSION Sharin OPLLONS t EE ed aaa e esa t ete 31 Viewing and disconnecting session status sessi eere tente nenne
39. O cable to the local user ports on the tiered appliance b Attach one end of a Cat5 cable to the end of the CO cable c If using a CO cable to connect a tiered appliance attach a terminator to the second RJ 45 port on the CO cable that is connected to the last appliance in the tier If using a Cat 5 cable to connect the tiered appliance complete the following steps a Connect a Cat5 cable directly to the RJ 45 connector ACI port on the tiered appliance b Connect the other end of the Cat5 cable to an ARI port on the back of the appliance Turn off and turn on the target devices that are connected to the tiered appliance according to the instructions that are included with that device If using a CO cable turn off and turn on the tiered appliance to enable its local port to recognize the CO cable Chapter 2 Installation 21 6 Specify the number of ports on the tiered appliance using the Web interface the VCS or the OSCAR interface 7 Repeat steps 2 to 6 for all appliances Configuring tiering for the maximum number of target devices Tiering the maximum number of 2048 target devices requires you to connect 16 IBM Local 2x8 Console Manager LCM2 appliances to the ARI ports of one GCM2 or GCM4 appliance From the eight ARI ports on the LCM2 secondary appliances you can either tier eight IBM 2x16 Console Switch appliances or you can daisy chain 16 target devices Table 2 1 Earlier model switches configuration for the 2048
40. R interface 66 Names window in OSCAR interface 65 naming target devices 45 NetBAY switches supported for tiering 20 network configuration procedure 34 connecting to appliance 16 null modem cable 95 O operation modes 4 OSCAR interface 59 82 appliance configuration 64 Broadcast window 81 82 broadcasting 81 Commands window 74 compared to other configuration options 22 configuring appliance 64 configuring password protection 72 configuring startup delay 60 configuring the status flag 69 connecting to target devices 62 Device Modify window 67 Devices window 67 Disconnect window 77 Flag window 70 flag configuring 69 Free tag after appliance initialization 16 Name Modify window 66 Names window 65 navigation basics 61 Scan window 79 112 Global Console Switch Installer and User Guide security 72 setting password protection for 72 setup window 64 Setup window options 64 startup 60 Status Flags 69 status symbols 60 User Status window 77 Version window 75 viewing and disconnecting user connections 76 P passwords changing or setting the OSCAR interface password 72 lock outs for invalid 41 Pause button OSCAR interface 72 port numbers configuring for a cascade device in OSCAR interface 67 displayed in OSCAR interface 59 displayed in Web interface 29 ports mixing mouse and keyboard connections 16 mouse and keyboard 2 on cascade devices configuring 47 USB and PS 2 2 Position Flag in the OSCAR int
41. S only supports mapping of USB 2 0 and USB 1 1 diskette drives and flash drives connected to the client computer Appendixes 93 Appendix C UTP cabling The following information is intended to brief you on various aspects of connection media The performance of an switching system depends on high quality connections Poor quality or poorly installed or maintained cabling can diminish system performance This appendix is for information purposes only Consult with the local code officials or cabling consultants prior to any installation UTP copper cabling Switching systems utilize unshielded twisted pair UTP cabling The following are basic definitions for the three types of UTP cabling that the appliance supports e Cat5 UTP 4 pair high performance cable consists of twisted pair conductors used primarily for data transmission The twisting of the pairs gives this cable some immunity from the infiltration of unwanted interference Cat5 cable is generally used for networks running at 100 or 1000 Mbps e CatSE enhanced cable has the same characteristics as Cat5 but is manufactured to somewhat more stringent standards e cable is manufactured to tighter requirements than Cat5E cable Cat6 has higher measured frequency ranges and significantly better performance requirements than Cat5E cable at the same frequencies Wiring standards There are two supported wiring standards for 8 conductor 4 pair RJ 45 terminated UTP cable
42. To view version information complete the following steps 1 Start the OSCAR interface 2 Click Commands Display Versions The Version window opens The top pane of the window lists the subsystem versions in the appliance LI EM Version APS 00 02 99 03 76 02 eID 520512 000001 0000 Figure 4 14 Version window 3 4 3 Click the CO button to view individual CO cable version information The CO Select window opens Select a CO cable to view and click the Version button The CO Version window opens Click X to close the CO Version window Upgrading the CO cable firmware You can use the OSCAR interface to upgrade the firmware for CO cables To upgrade CO cable firmware complete the following steps 1 Sono Download the latest version of the CO cable firmware from http www ibm com support onto a TFTP server Start the OSCAR interface Click Commands CO Status The CO Status window opens Select the check box next to the name of the CO cable To enable automatic upgrades select the Enable CO Autoupdate check box Click the Upgrade button The Download window opens Type the IP address of the TFTP server in the TFTP IP field Type the pathname to the file in the Filename field Click the Download button Click Upgrade A Warning window opens Clicking OK opens the Upgrade Process window The progress of the upgrade is indicated in the Programmed field 76 Global Console Ma
43. Virtual media M 91 Appendix C UTP cabling uiu ii tan emen tetris 93 Appendix D Technical specifications eese eee eere trennen en 95 Appendix E Getting help and technical assistance esee 97 Appendix F NOCES e ec m e ERE HE REG RR sds ra te eer Pte bee eaa 99 xi laesae Figure 1 1 Figure 1 2 GCM2 or GCMM appliance iin ip ed e ree tries ey tee E 1 Examples of CO cables ee 3 Figure 1 3 Cat5 cable and a terminator connected to RJ 45 ports on cable 4 Figure 1 4 Example appliance configuration eese eese eene eene ene 6 Figure 2 1 Basic appliance configuration eese amp Figure 2 2 Appliance vertical 15 Figure 2 3 Appliance horizontal installation 15 Figure 2 4 Appliance configuration with a single tiered appliance esses 18 Figure 2 5 Tiering an earlier model appliance eene enne 19 Figure 3 1 Web interface window with Connections tab selected and Reboot Required button 28 Figure 3 2 Status window 2c eee e oed gode D dede te ento 33 Figure 3 3 Configure tab with left menu options and Appliance window esses 34 Figure 3 4 Appliance Sessions Window eese eene ener enen retener 35 Figure 3 5 Applia
44. When the restoration is complete a confirmation window appears 7 Click OK to return to the Tools window Managing user databases When the Tools tab is selected Admin and other users with Appliance Administrator rights can click the Save Appliance User Database button to save appliance configuration into a file and lick the Restore Appliance User Database button to restore the file The user database file stores the configuration for all user accounts on the appliance A saved user database file can be restored to a new or upgraded appliance to avoid manual configuration or reconfiguration of users To save the appliance user database complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Save Appliance User Database button The Save Appliance User Data window appears Save Agpharne User Data This password wil be requested when you restore Gis user database to an May be left blank Password Verify File Password Chapter 3 Using the Web Interface 57 Save Cancel Figure 3 25 Save Appliance User Data window 4 10 11 12 Optional Enter a password in the File Password field then repeat the password in the Verify File Password field If a file password is configured here the administrator must supply this password to restore the appliance configuration Click Save
45. ace as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Upgrade Appliance Firmware button The Upgrade Appliance Firmware window appears To upgrade firmware from a TFTP server select the TFTP Server radio button type the IP address in the Server IP Address field and type the pathname in the Firmware File field Upg ade Appliance Frimware Load From reve Server O Fie System Server IP Address Frmware Fie Figure 3 20 Upgrade Appliance Firmware window TFTP server Chapter 3 Using the Web Interface 53 6 To upgrade firmware from the current computer select the File System radio button and browse to the location on your file system where the firmware file is located Click Open Upg ade Appliance Firmmvare Load From O rep sever Fie System Frmware Fie Donte Close Figure 3 21 Upgrade Appliance Firmware window file system 7 9 10 11 12 Click the Upgrade button The Upgrade button dims and a progress message and progress bar appears When the upgrade is complete the Reboot Appliance window appears Click Yes to reboot the appliance When the notice Firmware Upgrade has completed The Appliance is ready appears click Close to exit the Upgrade Appliance Firmware window Perform the steps in this procedure until all appliances are upgraded Click OK NOTE Do not turn appliance power off while the appliance firmw
46. aded Click OK to exit the AMP Migrate and resync the upgraded appliance s To migrate upgraded appliances complete the following steps In the VCS Explorer click Tools gt Migrate The Migration Wizard appears Click Next Upgraded appliances appear in the Available Appliances list If upgraded appliances do not appear in the list complete the following steps a Click Cancel to exit the Migration Wizard b Click Cancel to exit the Tools tab and exit the AMP c Select the appliance and bring up the AMP again so it can detect the upgraded appliance s d Click Tools gt Migrate e Click Next Chapter 3 Using the Web Interface 27 Select each appliance to be migrated and click gt to move the appliance from the Available Appliances list to the Appliances to migrate list To use the local database appliance information select the Use Local Database Information check box Click Next The Completing the Migration Wizard window appears Click Finish to exit the Wizard To resync migrated appliances complete the following steps gt 5 In the VCS Explorer right click the name of the appliance The Resync button appears Click the Resync button The Resync Appliance Wizard appears Click Next A page with a warning and two check box options appears Read the warning select the check box options as desired and click Next The Completing the Resync Appliance Wizard appears Click Finish to e
47. ail red x symbol will be visible to the left of the item The following table details each of the tests Table 4 6 Diagnostic test details Test Description Firmware CRCs Reports on the condition of the main board RAM Remote User Video Reports on the condition of the remote user video LAN Connection Reports on the condition of the LAN connection On line CO cables Indicates the total number of currently connected and turned on CO cables Chapter 4 Using the OSCAR interface 81 Table 4 6 Diagnostic test details Indicates the number of CO cables that have been connected successfully in omine COicablgs the past and are turned off Indicates the number of CO cables that have been detected but are either canles unavailable for connection or have dropped packets during the ping tests To run diagnostic tests complete the following steps 1 Start the OSCAR interface 2 Click Commands gt Run Diagnostics A warning message indicates that all users will be disconnected 3 Click OK to begin diagnostics All users are disconnected and the Diagnostics window opens 5 As each test is finished a pass green circle or fail red x symbol is visible The test is complete when the last test symbol is visible Broadcasting to target devices The analog user can simultaneously control more than one target device in a switching system to ensure that all selected target devices receive i
48. ance is being managed by a DSView 3 software server To configure security using the Console Menu complete the following steps 1 2 Access the Console Main menu Type 2 and press Enter for the Security Configuration option The Security Configuration menu opens 86 Global Console Manager Installation and User s Guide 3 Ifthe appliance is being managed by a DS View 3 software select Unbind from DSView Server to unbind the appliance from the server Firmware Management option Selecting the Firmware Management option allows you to upgrade the appliance firmware from a server For more information on how to download the latest firmware onto a TFTP server and upgrade the appliance firmware see Flash upgrades on page 89 To upgrade appliance firmware using the Console Menu complete the following steps 1 Access the Console Main menu 2 Type 3 and press Enter for the Firmware Management option The current version of the firmware displays on the Firmware Management menu Type 1 and press Enter to select Flash Download Type the IP address of the TFTP server and press Enter Type the path name of the firmware file and press Enter QNUM Type yes and press Enter to confirm the TFTP download The appliance verifies that the file you downloaded is valid You are then prompted to confirm the upgrade 7 yes and press Enter to confirm The appliance begins the flash upgrade process On sc
49. are is being upgraded Upgrading firmware on multiple CO cables using the Tools When the Tools tab is selected Admin and other users with Appliance Administrator rights can click the Upgrade CO Firmware button to upgrade firmware for multiple CO cables To upgrade firmware on multiple CO cables complete the following steps p Rx oR 4 Log into the Web interface as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Upgrade CO Firmware button The Upgrade CO Firmware window appears Select the check box in front of each CO cable type PS2 USB USB2Z SRL Sun to upgrade NOTE A disabled check box indicates that all CO cables of that type are running the current firmware or that no CO cable of that type exists in the system 54 GCM2 and GCMA Installation and User s Guide Upgrade CO Firmware Select types to upgrade Type Need Ungrade Last Status P52 0 NA Sun 0 NA cco C NA KCO 0 succeeded Sk 0 NA 0 Succeeded USA 0 Succeeded Warning Same types be upgraded at once Figure 3 22 Upgrade CO Firmware window 5 Click Upgrade The Upgrade button dims The Last Status column displays either In Progress or Succeeded depending on the status of each CO cable upgrade A firmware upgrade currently in progress message displays until all of the selected CO cable types are upgraded A confirmation window appears 6 Click OK The Upgrade Firm
50. ation eese eerte nennen nennen enne 76 Viewing and disconnecting user connections eese ener 76 Resetting the keyboard and mouse rennen rene 78 Scanning the switching system eese eese eee enne ea SSe 76 Running switching system diagnostics 80 Broadcasting t target devices i iet Pr rr re arr reete eb 61 Chapter 5 Using the Console Menu seen nnne nnne nnne annt nnne 83 Console Main Menus et ee e E igs RO EE ETUR ee SEE UE e VER Er OH e 83 Network Configuration Menu 84 Security Configuration 85 Firmware Management option iicet ott ben te a tiene Dee o Ere ito 66 Enable Debug Messages option eese eene enne ener 86 Set Change Password option eese eese teet enne e a enne eterne 66 Restore Factory Defaults option esee ener trennen mene nennen nnne 67 Reset Appliance option ile it ove said cde essed GR Oa ge FEE dn erp REG E Eee EE HR 67 Enable LDAP Debug Messages option essere nennen enne enren eene 67 Exit ODULOM pe E Sron ARSS 87 AppendiXes Iu cht cee A on eB one ee 89 Appendix A Flash upgrades rntips n oeie e ROR Eroa KEE SE EANES TiSo 89 x Global Console Manager Installation and User s Guide Appendix B
51. attached CD drive The BIOS might need to be set to boot from an external USB device 2 If the target device will not boot connect the USB CD drive to a USB port on the target device and reboot the target device If the target device successfully boots from the CD drive the BIOS is not supporting booting from a composite USB 2 0 device Check the support Web site from the target device manufacturer to determine if a later BIOS is available that might support booting from a composite USB 2 0 device If so update the BIOS and retry 92 Global Console Switch Installer and User Guide 3 If the target device is not capable of booting from an external USB 2 0 device try the follow ing methods to remotely boot this target device e Some BIOS versions provide an option to limit USB speeds If this option is available to you change the USB port setting to USB 1 1 or Full Speed mode and try booting again e Insert a USB 1 1 card and try booting again e Insert a USB 1 1 Hub between the VCO cable and the target device and try booting again e Contact the manufacturer of the target device for information on availability or plans of a BIOS revision that will support booting from a composite USB 2 0 device Virtual media restrictions The following list specifies restrictions for using virtual media e GCM2 and GCMA virtual media appliances only support connection of USB 2 0 diskette drives flash drives and CD drives e The VC
52. be sent to the appliance With communication re established between the target device and the appliance functionality is restored to the user This function is for Microsoft Windows based computers only Resetting the keyboard and mouse on a target device running any other operating system might require that you reboot that target device To reset the mouse and keyboard values complete the following steps 1 Start the OSCAR interface 2 Click Commands gt Display Versions gt CO Select the CO cable connected to the mouse and keyboard that need to be reset from the list 3 Click Version gt Reset A message is displayed stating that the mouse and keyboard are reset Complete one of the following steps e Click OK to close the message field e Click X or press Escape to exit without sending a Reset command to the mouse and keyboard Scanning the switching system In scan mode the appliance automatically scans from port to port target device to target device Use scan mode to monitor the activity of up to 16 target devices and to specify which target devices to scan and the number of seconds that each target device will be visible The scanning order is determined by placement of the target device in the list which is always shown in scanning order You can choose to list the target devices by name eID number or port number by clicking the corresponding button To add target devices to the scan list complete the following step
53. cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234 J 100003 for indirect connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to sati
54. ce complete the following steps 1 Enter the appliance IP address in a browser The login window appears 2 Type the username and password and click OK The Web interface window appears with the Connections tab selected To exit the Web interface perform the following step NOTE If an administrator has specified an Inactivity Timeout a user with any type of access is logged out automatically if the specified number of minutes elapses without activity To log out manually click Logout in the upper right of Web interface Chapter 3 Using the Web Interface 31 Connecting to target devices When the Connections tab is clicked the window displays a list of target devices that are directly connected and daisy chained to the GCM2 or GCM4 appliance and that are connected or daisy chained to any cascade device A user creates a KVM session by clicking on the name of a target device Session sharing options Session sharing can be configured by Admin and other users with Appliance Administrator or User Administrator rights The first user with a KVM session with a target device is called the primary user If another secondary user attempts to start a KVM session the same target device options for the secondary user depend on the following two conditions e access rights of the users e Whether an administrator has configured global connection sharing Automatic Sharing Exclusive Connections and Stealth Connections all are conf
55. ce and specify other SNMP servers to receive SNMP traps from the appliance For more information on traps see Configuring SNMP traps on page 43 Chapter 3 Using the Web Interface 43 Reboot Reged Figure 3 10 SNMP Configuration window To configure general SNMP settings complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Configure tab and then click SNMP in the left menu Select or clear the Enable SNMP check box to enable or disable SNMP If SNMP is enabled complete the following steps the fully qualified domain name for the system in Name field and the name of a contact person in the System section Both fields have a limit of 255 characters b Type Read Write and Trap community names These specify the community strings that must be used in SNMP actions The Read and Write strings only apply to SNMP over UDP port 161 and act as passwords that protect access to the appliance The values can be up to 64 characters in length These fields can not be left blank c Type the IP address of up to four management servers in the Allowable Managers fields or leave the fields blank to allow any SNMP management server to manage the appliance d Type the IP address of up to four management servers to which this appliance will send traps in the Trap Destination fields If no IP addresses are specified no traps are sent 5 Click Save
56. ce is connected to a cascade device the port number on the main appliance is shown on the left followed a dash which is followed by CH and then followed by the port channel number on the cascade device where the target device is connected As shown in Figure 3 1 01 CH 02 displays in the Port column for a server named 180ES PORT2 which is connected to port 02 of a cascade device that is connected to port 01 of the primary appliance Reboot Required button When an administrator makes any changes that require a reboot the Reboot Required button displays at the lower right of the window as shown in Figure 3 1 At any time or after completing all configuration changes an administrator can reboot the system by clicking the Reboot Required button Changes do not go into effect until a reboot is performed See also Rebooting the appliance using the Tools on page 51 for how an administrator can reboot using the Tools Video Viewer When a user selects a target device from the list on the Connections tab the Video Viewer window appears A logged in user has access to the target device desktop The Java Runtime Environment JRE 1 5 0 11 must be installed on the remote computer for the Video Viewer to work To ensure that the local mouse movement and remote cursor pointer display are in sync the mouse settings must be changed on each remote computer used for accessing the switching system and on each target device See Required adjustment
57. ce names in the OSCAR interface 23 To configure the maximum number of 2048 target devices 21 23 To configure user accounts and specify target device access in the Web interface 23 To configure users and access rights in the Web interface 39 To configure virtual media in the OSCAR interface 63 To configure virtual media in the Web interface 36 To connect and turn on the hardware 16 To connect to target devices in the Web interface 31 To daisy chain target devices 17 To delete a user in the Web interface 41 To determine if your computer can be booted from virtual media 91 To disable OSCAR interface password protection 73 To disable the OSCAR interface screen saver 72 To disable the security lockout in the Web interface 42 Index 113 To disconnect a target device session in the OSCAR interface 62 To disconnect a user in the OSCAR interface 77 To display appliance and CO cable version information in the OSCAR interface 75 To display LDAP error messages with the Console Menu 87 To enable invalid password lock outs in the Web interface 41 To enable SNMP traps in the Web interface 44 To enable the OSCAR interface screen saver 72 To end KVM sessions in the OSCAR interface 77 To immediately start the OSCAR interface screen saver 72 To install the appliance horizontally 15 To install the appliance vertically 14 To list target devices alphabetically by name in the OSCAR interface 66 To mod
58. ciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable IBM recomienda a los propietarios de equipos de tecnolog a de la informaci n TI que reciclen responsablemente sus equipos cuando stos ya no les sean tiles IBM dispone de una serie de programas y servicios de devoluci n de productos en varios pa ses a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI Se puede encontrar informaci n sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http www ibm com ibm environment products prp shtml Notice This mark applies only to countries within the European Union EU and Norway This appliance is labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive 102 Global Console Switch Installer and User Guide HEB 204 514 EU BHEB KV LVTLH ICBWCOABAENET COM ILI EU ECS 5 TR eta 17 2002 96 EC WEEE 0 7 DAT WEP COMBS 2 EH VE BER OO E VU FA INOR FEED EP COARMIL AIT SESTO THERUR T AUAA LE Ap 6 A
59. cted to a target device Configuring and starting local virtual media sessions You can start a virtual media session with a target device through the OSCAR interface only when a USB media device is connected directly to the appliance using a USB port on the appliance Chapter 4 Using the OSCAR interface 63 Virtual media sessions created in any manner require that the target device is connected using a VCO cable NOTE All USB ports are assigned to a single virtual media session and cannot be independently mapped To configure virtual media sessions complete the following steps 1 2 3 4 7 Start the OSCAR interface Select the target device Click the VMedia button The Virtual Media window opens To specify that ending a KVM session also ends a virtual media session select the Locked check box To specify that a user can reserve a virtual media session so that no other user can connect select the Reserve check box To enable the target device to write data to the virtual media during a virtual media sessions select the Write Access check box Read access is always enabled during virtual media sessions Click OK To start a local virtual media session complete the following steps 1 2 3 4 Start the OSCAR interface Select the target device Click the VMedia button The Virtual Media window opens To map a CD ROM device connected to the appliance so that its icon appears on the desktop of the target dev
60. ctions with OSCAR interface 76 users 74 76 77 window 77 Display Versions 74 DSView 3 software server unbinding the appliance from 85 E earlier model switches 20 Electronic ID eID 4 Enable Debug Messages 86 Escape key to exit the OSCAR interface 66 71 77 78 to exit the OSCAR interface Commands window 82 to return to the Main OSCAR interface window 82 uses in the OSCAR interface 61 Ethernet port speed 95 Ethernet verifying connections 16 Example GCM2 and GCM4 appliance configuration 6 exclusive connections 31 F firmware 110 Global Console Switch Installer and User Guide on CO cables configuring automatic upgrades 49 Firmware Management Console Menu option 86 firmware upgrades of CO cables configuring 50 firmware appliance 48 repairing 90 upgrading in the Web interface 52 upgrading to latest with VCS 26 upgrading to support Web interface 25 firmware CO cables configuring auto upgrade in the Web interface 49 configuring in the Web interface 48 flags OSCAR interface configuring 69 Free 70 flash upgrades 89 Free flag 70 G GCM2 and GCM4 appliance features 1 Model Comparison 6 Network Configuration 6 Glossary 1 inactivity timeout 36 installation 7 24 connecting hardware 14 16 required items 8 tasks overview 7 IP address configuration options for 23 configuring in the Web interface 23 J JRE requirements for KVM sessions 10 K KCO cables connecting t
61. dentical input You can choose to independently broadcast keystrokes or mouse movements e Broadcasting keystrokes The keyboard state must be identical for all target devices that are receiving a broadcast to identically interpret keystrokes Specifically the Caps Lock and Num Lock modes must be the same on all keyboards While the appliance attempts to send key strokes to the selected target devices simultaneously some target devices might inhibit and thereby delay the transmission Broadcasting mouse movements For the mouse to work accurately all systems must have identical mouse drivers desktops such as identically placed icons and video resolutions In addition the mouse must be in exactly the same place on all screens Because these conditions are extremely difficult to achieve broadcasting mouse movements to multiple systems might have unpredictable results You can broadcast to up to 16 target devices at a time one target device per ARI port To access the Broadcast window complete the following steps Start the OSCAR interface 2 Click Setup Broadcast The Broadcast window opens 82 Global Console Manager Installation and User s Guide RM Broadcast APS zj Figure 4 20 Broadcast window To broadcast to selected target devices complete the following steps 1 Complete one of the following steps e From the Broadcast window select the Mouse or Keyboard check boxes for the target
62. disable DHCP configure a static IP address subnet mask gateway IP address and optionally specify the IP addresses for up to three DNS servers 4 Click Save Chapter 3 Using the Web Interface 35 To configure sessions complete the following steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click Configure gt Appliance gt Sessions Figure 3 4 Appliance Sessions window 3 Configure Video Session parameters by performing the following steps a Select the Session Timeout check box and enter a number of minutes to elapse before inactive video sessions are closed b Select the Video session preemption timeout check box and type a number of seconds between 5 and 120 This sets a delay between when a preemption warning message is sent and when the video session is preempted If the preemption timeout option is not enabled preemption occurs without warning NOTE Changes made to video session parameters affect only future sessions 4 Configure encryption 128 DES 3DES AES by performing the following steps in the Encryption area of the window Video encryption is optional but at least one Keyboard Mouse encryption level must be set a Select none one or more Video encryption check boxes b Select one or more Keyboard Mouse encryption check boxes 5 Toconfigure KVM session sharing select the Enable Share mode check box and complete the following steps a
63. dmin Select the Enable Screen Saver checkbox In the Inactivity Time field type a number of seconds Click OK to return to the Main window Click Setup gt Network Configure the network speed transmission mode and the IP address Click OK to save Press Esc to return to the Main window 14 Press Esc to exit the OSCAR interface Configuring users accounts and user device access using the Web interface To configure user accounts and specify target device access using the Web interface complete the following steps 907 Ov cM o Enter the appliance IP address in a browser Log into the Web interface Click the Configure tab From the left menu click Users Click the Add User button Specify the username and password Click Set User Access Rights Select the checkbox next to one or more device names 24 Global Console Manager Installation and User s Guide 9 Click Save to enable the user s access to devices 10 Repeat steps 5 to 9 until all users are configured 11 Click Logout to exit from the Web interface 25 Using the Web Interface The integrated Web interface is accessed from a computer that has network access to the appliance The user enters the IP address configured for the appliance in a supported browser and logs into the Web interface when prompted Administrators can use the Web interface for viewing all system status and for system configuration User
64. dministrator must specify the number of ports on the cascade device using either the Web interface the VCS or the OSCAR interface See Configuration options and default authentication on page 21 for more information about these configuration options See To configure a cascade device name and the number of channels complete the following steps on page 48 for how to specify the number of ports using the Web interface 18 Global Console Manager Installation and User s Guide Local user GCM2 appliance main ARI ports T Primary target devices Tiered secondary d LCM2 appliance Secondary target devices Figure 2 4 Appliance configuration with a single tiered appliance Chapter 2 Installation 19 Each ARI port on the main GCM2 or GCM4 appliance can be connected with a Cat5 cable to another compatible switch in either of the two following ways By connecting to the ACI port of another GCM2 or GCM4 appliance or an earlier model switch By connecting to a KCO that is connected to the local user ports on an earlier model switch Local user ra fe KCO cable ze odere de cts Db KCO cable Cat5 cable IBM NetBay 2 8 IBM NetBAY 1x4 Console Switch Console Switch wis SS E ox Target device 2 Target device 1 Figure 2 5 Tiering an earlier model appliance All target devices that are connected to tiered appliances are listed in the main appliance targe
65. e Rape eei ee ait 1 Authorization and authentication i t t ete t e et ee Ed E REV deett end 2 SNMP E 2 Virtual media ite e a gr e a ete eet te tiae ue tet io ntt ced 2 Conversion option cables eda d t te e e pene te Pes i Ye Ee 3 OSCAR graphical user interface niisiis ie anise taeae 4 VECO AEE RIBUS US 5 Flash Up grad ability ss 2 en Rene n cnet d 5 Accessing the appliance through network connection eene 5 Accessing t rget devices aco a e a ber db el te pe a Yee ge Cines 5 Example appliance configuration se AU e Re oa Ue e ER ERR deest 6 Chapter 2 Installation eite ern terrere re ripe inen erri 7 Required etn oso rupes gute e e ER ety 9 Operating System Browser and JRE Requirements esee 9 Required adjustments to mouse and cursor settings esee eene emen 10 Safety precautions sa e teo eee i aA Ori e e ads e A aed t Dre p RR pee 10 Rack mounting th ppliance other eee ee eee eee 13 General guidelines EE EHE sey ERE ETE Pee asia 14 Installing the appliance vertically in the side of a rack eene 14 Installing the appliance horizontally in the 1 U rack mounting space esses 15 Connecting hardware to the appliance eese ener eene nennen nennen 16 Verifying Ethernet Connections s eet RUD E
66. e keyboard country code Broadcast Simultaneously control multiple target devices through keyboard and mouse actions Scan Set up a custom scan pattern for up to 16 target devices Preempt Specify preemption settings Network Specify the network speed and configuration IP address netmask and gateway for the switching system Chapter 4 Using the OSCAR interface 65 Assigning target device names Use the Names window to identify individual target devices by name rather than by port number The Names list is always sorted by port order Names are stored in the CO cable so even if you move the cable or target device to another ARI port the name and configuration are recognized by the appliance If a target device is turned off you cannot modify the name of the CO cable To access the Names window complete the following steps 1 Start the OSCAR interface 2 Click Setup gt Names The Names window opens E M Hanes mj 1 Port Type Figure 4 3 Names window If new CO cables are discovered by the appliance the on screen list will be automatically updated The mouse cursor will change into an hourglass during the update No mouse or keyboard input will be accepted until the list update is complete 66 Global Console Manager Installation and User s Guide To assign names to target devices complete the following steps 1 Inthe Names window select a target device and click Modify The Name Modify window
67. e tasks using the OSCAR interface From the Commands window you can manage the switching system and user connections enable the Scan and Broadcast modes and update the firmware Table 4 5 Commands to manage routine tasks for the target device Feature Purpose CO Status View the version and upgrade status of the CO cable Display Config View current display settings Run Diagnostics Configure and begin diagnostics on target devices Begin broadcasting to the target devices Configure a target device list for Broadcast Enable broadcasting under the Setup window Begin scanning the target devices Set up a target device list for scanning in the Scan Enable Setup window User Status View and disconnect users View version information for the appliance as well as view and upgrade firmware for Display Versions individual CO cables Device Reset Re establish operation of the keyboard and mouse IRM Commands Broadcast Enable DScan Enable Display Contig Run Diagnostics Device Reset Figure 4 13 Commands window To access the Commands window complete the following steps 1 Start the OSCAR interface 2 Click Commands The Commands window opens Displaying version information You can use the OSCAR interface to view the versions of the appliance and the CO cable firmware For more information see Appendix A beginning on page 89 Chapter 4 Using the OSCAR interface 75
68. eb interface the OSCAR interface the VCS or the Console menu CO cable models support target devices with either PS 2 and USB ports You must connect one of the following types of CO cables to each target device 250 mm KVM Conversion Option cable PS 2 and VGA connectors IBM 1 5 KVM Conversion Option cable PS 2 and VGA connectors Virtual Media Conversion Option VCO cable USB2 and VGA connectors NOTE For virtual media support the target device must be connected to a VCO cable and the VCO cable must be directly connected to the appliance Virtual media is not supported for daisy chained target devices or for target devices connected to tiered appliances USB Conversion Option cable USB and VGA connectors UCO or VCO cable Figure 1 2 Examples of CO cables Using Cat5 cables dramatically reduces cable clutter while providing optimal digital display resolution and video settings The built in memory of each CO cable simplifies configuration by storing unique identification codes and optional names that can be configured for each attached target device The intelligence integrated into the CO cable enhances security and prevents unauthorized access to a target device through cable manipulation Each CO cable receives power directly from the tar get device Keep Alive functionality on the CO cables emulates a keyboard to prevent server lock up even if the ap
69. enable secondary users to share KVM sessions without requesting permission from primary users select the Automatic check box b enable primary users to prevent sharing of sessions select the Exclusive check box 36 GCM2 and GCMA Installation and User s Guide 8 c Toenable administrators to monitor sessions secretly select the Stealth check box To specify a time period to elapse before the appliance transfers keyboard and mouse control from a primary user to a secondary user enter 1 to 5 seconds in the Input Control Timeout field To configure a Login Timeout enter a time between 20 and 120 seconds The login timeout specifies the time allowed for an LDAP server to respond to a login request The default time is 30 seconds but some WANs can require a longer time period To configure an Inactivity Timeout for the Web interface enter a time between 10 and 60 minutes If the specified time elapses without the user navigating within the interface or making changes the user is logged out of the Web interface Click Save To configure virtual media complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click Configure gt Appliance gt Virtual Media The Virtual Media window lists the target devices that are directly connected to the appliance or that are connected to tiered appliances that support virtual media using VCO cables KV Lock to Session P
70. enheit nonoperating 20 to 80 noncondensing operating Humidity 5 to 95 noncondensing nonoperating Safety and EMC approvals and markings UL FCC cUL ICES CE N GS IRAM GOST VCCI MIC C Tick Appendixes 97 Appendix E Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system and any optional devices are turned on e Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system e Go to the IBM support Web site at http www ibm com systems support to check for technical information hints tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following t
71. eouts configuring in the Web interface 29 inactivity 36 login 36 to 66 U UCO cables connecting to the appliance 16 described 3 for daisy chaining 17 illustrated 8 unbinding the appliance from a DS View 3 software server 85 upgrading appliance firmware 89 2 and GCM4 appliances for Web interface support 25 USB media devices for virtual media support 2 mixing with USB keyboard and mouse connections 16 port feature 2 ports for local user station 2 ports on target devices 3 user access rights configuring in the Web interface 39 definition 30 user accounts configuration procedure 23 39 configuring in the Web interface 29 database saving and restoring 56 deletion procedure 41 user connections disconnecting in the OSCAR interface 76 user sessions viewing and disconnecting 76 User Status window 74 77 V VCO cables connecting to the appliance 16 described 3 for daisy chaining 17 illustrated 8 required installation item 9 VCS configuration option 22 downloading latest version for appliance migration 25 installation CD 9 starting to upgrade appliances 26 upgrading firmware with 26 89 using to upgrade and migrate appliances to latest firmware 26 Version window OSCAR interface 75 VGA video 5 Video Viewer access through Web interface 29 JRE requirements 10 viewing session status in the in the OSCAR interface 76 session status in the Web interface 32 virtual media introduct
72. er users with Appliance Administrator and User Administrator rights can view appliance information Users with Appliance Administrator rights can also configure the appliance The configuration information is specified in windows that appear when options are selected from the left menu 34 GCM2 and GCMA Installation and User s Guide Tas MAC Address 00 0 86 04 45 4n Servers COs Dgtzens Cascade Decet ARI ports aca ports Retoct Regurec Figure 3 3 Configure tab with left menu options and Appliance window To view appliance information complete the following steps 1 Log into the Web interface as a user with Appliance Administrator or User Administrator rights 2 Click Configure gt Appliance to view the product type name description eID MAC address digitizers number of digital users supported number of ARI ports and of local user ports Configuring network parameters KVM sessions virtual media and authentication When the Configure tab is selected Admin and other users with Appliance Administrator rights can also configure the appliance network parameters KVM sessions virtual media sessions users and authentication To configure network parameters complete the following steps Log into the Web interface as a user with Appliance Administrator rights 2 Click Configure Appliance Network to view the MAC address set the LAN speed and enable or disable DHCP 3 If you
73. erface 71 power connecting to the appliance 16 safety considerations 12 preemption of sessions 31 Print Screen key use in the OSCAR interface 61 procedures To access the Console menu 84 To access the OSCAR interface Broadcast window 81 To access the OSCAR interface Commands window 74 To access the OSCAR interface Devices window 67 To access the OSCAR interface Menu window 68 To access the OSCAR interface Names window 65 To access the OSCAR interface Security window 72 To add target devices to the scan list in the OSCAR interface 78 To assign names to target devices in the OSCAR interface 66 To broadcast to selected target devices in the OSCAR interface 82 To cancel scan mode in the OSCAR interface 80 To change a password in the Web interface 41 To change the keyboard country code in the OSCAR interface 71 To configure a cascade device in the Web interface 48 To configure a Console Menu password 86 To configure authentication in the Web interface 37 To configure general SNMP settings in the Web interface 43 To configure network parameters in the Web interface 34 To configure network parameters with the Console menu 84 To configure ports for cascade devices in the OSCAR interface 67 To configure security in the OSCAR interface 23 To configure security with the Console menu 85 To configure sessions in the Web interface 35 To configure the IP address restrict access assign devi
74. erically by eID number e Select Port to list the target devices numerically by port number 2 Click OK To specify a key combination to start the OSCAR interface complete the following steps 1 In the Menu window in the Invoke OSCAR section press one of the following keys or combinations of keys to specify which key starts the OSCAR interface Print Sern e Ctrl Ctrl Shift Shift 2 Click OK You can set a screen delay so that a target device can be selected using the keyboard without starting the OSCAR interface A screen delay specifies the length of time that elapses between Chapter 4 Using the OSCAR interface 69 when Print Screen is pressed and when the OSCAR interface starts To set a screen delay complete the following steps 1 In the Menu window in the Screen Delay Time section type the number of seconds 0 through 9 to specify the length of delay If you specify 0 there is no delay 2 Click OK Selecting the display language Use the Language window to change the display language for the OSCAR interface Lanquage X English OFrangais O Deutsch O Italiano O Espa ol Nederlands Nihongo Figure 4 8 Language window To select a language for the OSCAR interface complete the following steps 1 Start the OSCAR interface 2 Click Setup gt Language The Language window opens 3 In the Language window select the language and click OK Configuring
75. es transformers and light fixtures Do not tie cables to electrical conduits or lay cables on electrical fixtures Always test every installed segment with a cable tester Toning alone is not an acceptable test Always install jacks to prevent dust and other contaminants from settling on the contacts The contacts of the jack should face up on the flush mounted plates or left right or down on surface mount boxes Always leave extra slack in the cables neatly coiled in the ceiling or nearest concealed location Leave at least five feet at the work outlet side and 10 feet at the patch panel side Choose either 568A or 568B wiring standard before beginning Wire all jacks and patch panels for the same wiring scheme Don t mix 568A and 568B wiring in the same installation Always follow all local and national fire and building codes Be sure to firestop all cables that penetrate a firewall Use plenum rated cable where it is required Appendixes 95 Appendix D Technical specifications Table D 1 GCM2 and GCM4 appliance product specifications Target device Ports Number 16 Types VCO KCO and UCO Connectors RJ 45 Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution 640 x 480 60 Hz Local Port and Remote Port Minimum 800 x 600 75 Hz 960 x 700 75 Hz 1024 x 768 75 Hz 1280 x 1024 75 Hz Remote Port Maximum using a VCO Supported Cabling 4 pair UTP Cat5 or Cat6 10 m
76. eters maximum length Serial Port Number 1 Cable type Serial RS 232 Connector DB9 female Network Connection Number 1 Type IEEE 802 3 2002 Edition 10BASE T 100BASE T 1000BASE Connector RJ 45 Local Port Number 1 Type USB PS 2 and VGA Connectors PS 2 miniDIN 15 pin D RJ 45 USB Device Port Number Type USB 2 0 96 Global Console Switch Installer and User Guide Table D 1 GCM2 and GCM4 appliance product specifications Continued SS Dimensions 1 72 in x 17 00 in x 10 98 in 1 U form factor Beets 4 37 cm x 43 18 cm x 27 98 cm Weight 7 3 lbs 3 31 kg without cables Power Supply Heat dissipation 92 BTU Hr Airflow 8 CFM Power consumption 12 5 Watts AC input power 40 Watts maximum AC input voltage rate 100 to 240 V ac Autosensing AC input current rating 0 5A 18 AWG three wire cable with a three lead IEC 320 AC input cable receptacle on the power supply end and a country dependent connector on the power resource end AC frequency 50 to 60 Hz autosensing Ambient atmospheric condition ratings 0 to 50 Celsius 32 to 122 Farenheit operating Temperature i 20 to 60 Celsius 4 to 140 Far
77. eters used when searching the LDAP directory service for users click the Search tab and complete the following steps Define a distinguished name an administrator level user that the appliance uses to log into the directory service in the Search DN field This is a required field unless the directory service has been configured to enable anonymous search a password for the user in the Search Password field b Type the starting point for LDAP searches in the Search Base field c Typeamask in the UID Mask field The default value is correct for use with Active Directory This field is required for LDAP searches To configure the parameters used when searching the LDAP directory service for users click the Search tab and complete the following steps a Type a distinguished name for the administrator which the appliance uses to log into the directory service in the Search DN field This is a required field unless the directory service has been configured to enable anonymous search b Type a password for the administrator in the Search Password field Click the Query and configure the modes e Appliance query mode is used to authenticate administrators attempting to access the appliance itself e Device query mode is used to authenticate users that are attempting to access attached tar get devices Click Save Chapter 3 Using the Web Interface 39 Configuring users and user access rights When the Configure tab
78. f each mounting bracket With a Phillips screwdriver fasten the mounting brackets to the appliance using two 8 32 inch x 1 2 inch pan head screws on each side Attach four cage nuts or clip nuts to the rack mounting flange of the rack so that the nut is positioned on the inside of the rack Mount the appliance assembly to the rack by matching the holes in the short side of each mounting bracket to a set of matching holes on the rack Insert the combination hex head screws through the slots in the mounting bracket and the holes in the mounting rail then into the cage nuts or clip nuts Figure 2 3 Appliance horizontal installation 16 Global Console Manager Installation and User s Guide Connecting hardware to the appliance To connect and turn on the appliance complete the following steps 1 Turn off the target devices that are part of the switching system Connect one end of the supplied power cord to the back of the appliance and connect the other end of the cord to an ac power source Connect a VGA monitor and keyboard and mouse cables into the labeled ports PS 2 or USB keyboard and mouse connectors can be mixed You must install both a keyboard and a mouse or the keyboard does not initialize correctly Do not connect a DVI or EGA monitor Label the cables for easy identification Connect target devices a Locate the appropriate model of CO KCO UCO or VCO cable for the target device b Connect the CO cable to the
79. f the target device F1 Display help for the current window Escape In the OSCAR main window Close the OSCAR interface and return to the status flag on the desktop In all other windows Close the current window without saving changes and return to the previous window In pop up windows Close the pop up window and return to the current window Alt X Close the current window without saving changes and return to the previous window Alt O Click OK and return to the previous window Alt port number Select a target device to be scanned port number is the port number of the target device Enter Completes a switch in the Main window and exits the OSCAR interface Click on an editable field to select the text for editing and enable the Left and Right arrow keys to move the cursor Press Enter to quit the edit mode Print Screen Backspace Return to the previously selected target device Print Screen Alt 0 Disconnect the user from the selected target device Note that the zero must be typed on the main keyboard not the numeric keypad 62 Global Console Manager Installation and User s Guide Table 4 2 OSCAR interface navigation basics Continued M a a a a Key key combination or E Result mouse action Start the screen saver immediately and lock the user if it is Print Screen Pause password protected Up Arrow or Down Arrow Move the cursor from line to li
80. he following steps 1 2 5 Download and install the latest version of the VCS on a client computer Start the VCS The examples assume the software is installed in the default locations e In Microsoft Windows operating systems select Start gt Programs gt IBM Virtual Con sole Software e In the Linux operating system go to usr lib IBM Virtual Console Software and enter IBM Virtual Console Software In the VCS Explorer window click Appliances Select the appliance to upgrade from the list The appliance login window appears if you are not currently logged in Log in if needed The AMP opens To upgrade appliance firmware complete the following steps 1 Download a version of the firmware that includes support for the Web interface from http www ibm com support either onto the computer that is running the VCS or onto a TFTP server In the VCS Appliances window select the appliance and click the Tools tab Save the appliance configuration and appliance user database files Managing appliance configuration files on page 54 and Managing user databases on page 56 Upgrade the appliance firmware See To upgrade appliance firmware complete the following steps on page 26 NOTE Do not exit the AMP until the upgrade and reboot are complete to allow the migration flag for the appliance to be set in the database 2 6 7 Perform the steps in the upgrade procedure until all appliances are upgr
81. he troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with IBM systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the documentation for the operating system or program Using the documentation Information about your IBM system and preinstalled software if any or optional device is available in the documentation that comes with the product That documentation can include printed documents online documents readme files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com systems support and follow the instructions Also some documents are available through the IBM Publications Center at http www ibm com shop publications order Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up
82. hentcaton Une LDAP Aufherftcaton ec Query n Primary Server Secondary Server Figure 3 6 Appliance gt Authentication window 3 To configure authentication using local databases select the checkbox for Use Local Authentication and click Save 4 To configure authentication using LDAP select the checkbox for Use LDAP Authentication Radio buttons become active to allow you to specify the order in which local and LDAP 38 GCM2 and GCMA Installation and User s Guide databases are checked The Authentication Parameters area on the window also becomes active NOTE Local authentication is always used whether it is the primary or backup authentication method and it cannot be disabled 5 6 10 11 12 Select either the Use Local First or Use LDAP First radio button To specify LDAP to be used for authentication only and the local databases to be used for authorizations checking select the Use LDAP for Authentication Only check box Click the Server tab and configure one or two LDAP enabled directory servers in the Primary Server and optional Secondary Server areas a Type an address in the IP address field b Optional Change the UDP port number in the Port ID field c Configure the access type Select the LDAP radio button to send queries to the LDAP server in clear text non secure LDAP e Select the LDAPS radio button to send queries using SSH secureLDAP To configure the param
83. however you can display either the target device name or eID number to which a user is connected If there is no user currently connected to a channel the User and Server Name fields are blank Chapter 4 Using the OSCAR interface 77 To view current user connections complete the following steps 1 Start the OSCAR interface 2 Click Commands gt User Status The User Status window opens Figure 4 16 User Status window To disconnect a user complete the following steps 1 From the User Status window click the letter that corresponds to the user to disconnect The Disconnect window opens 2 Complete one of the following steps e Click OK to disconnect the user and return to the User Status window e Click X or press Escape to exit the window without disconnecting a user NOTE If the User Status list has changed since it was last visible the mouse cursor turns into an hourglass as the list is automatically updated No mouse or keyboard input is accepted until the list update is complete Figure 4 17 Disconnect window 78 Global Console Manager Installation and User s Guide Resetting the keyboard and mouse If the keyboard or mouse is not responding you might be able to re establish operation of these peripheral devices by issuing a Reset command for the mouse and keyboard settings on the target device The Reset command sends a hot plug sequence to the target device which causes the mouse and keyboard settings to
84. ice select the CD ROM check box Clear this check box to end the mapping To map a USB storage device diskette or hard drive that is connected to the appliance so that its icon appears on the desktop of the target device select the Mass Storage check box Clear this check box to end the mapping Click OK 64 Global Console Manager Installation and User s Guide Configuring the appliance and the OSCAR interface You can use the OSCAR interface Setup window to configure the appliance and the OSCAR interface Setup Henu Security Fla Language Devices Keyboard Broadcast Network Hames Preenpt Figure 4 2 Setup window The following table describes the options in the Setup window Table 4 3 Setup features to manage routine tasks for the target devices Option Purpose Order the list of target devices by target device name elD number or port number Menu Set a screen delay to specify the length of time that elapses between when Print Screen is pressed and when the OSCAR interface starts Security Enable the screen saver Set a password to restrict access to the target devices Flag Change the display properties including timing color and location of the status flag Language Specify the language that the interface is displayed in Devices Specify the number of ports that are on the attached tiered appliance Names Assign a unique name to each target device Keyboard Specify th
85. iceable parts inside these components If you suspect a problem with one of these parts contact service technician General Observe and follow service markings Do not service any appliance except as explained in the appliance documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt might expose you to electrical shock Components inside these compartments must be only serviced by a trained service technician The appliance contains no serviceable components Do not attempt to open the appliance If any of the following conditions occur disconnect the appliance from the electrical outlet and replace the part or contact the trained service provider The power cable extension cable or connector is damaged An object has fallen into the product The appliance has been exposed to water The appliance has been dropped or damaged The appliance does not operate properly when you follow the operating instructions Chapter 2 Installation 13 e Keep the appliance away from radiators and heat sources Also do not block cooling vents e Do not spill food or liquids on the appliance components and never operate the appliance in a wet environment If the appliance gets wet see the applicable section in the troubleshooting guide or contact the trained service provider e Use the appliance only with approved equipment e Allow the appliance to cool before removing covers or touching
86. ify the name of a target device in the Web interface 46 To reboot the appliance with the Web interface 52 To remove a target device from the scan list in the OSCAR interface 79 To repair damaged firmware 90 To reset a CO cable in the Web interface 51 To reset the appliance with the Console Menu To reset the mouse and keyboard in the OSCAR interface 78 To restore a saved appliance configuration in the Web interface 55 Global Console Switch Installer and User Guide To restore factory default configuration with the Console Menu 87 To restore the appliance user database in the Web interface 57 To run diagnostic tests in the OSCAR interface 81 To save appliance configuration in the Web interface 54 To save the appliance user database in the Web interface 56 To select a language for the OSCAR interface 69 To select a target device with OSCAR interface 62 To set an OSCAR interface startup delay 60 To set or change the OSCAR interface password 72 To specify a key combination to start the OSCAR interface 68 To specify the order of target devices in the OSCAR interface 68 To specify the status flag settings for the OSCAR interface 70 To start a local virtual media session in the OSCAR interface 63 To start the OSCAR interface 60 To start the scan mode in the OSCAR interface 79 To start VCS and access the AMP for an appliance 26 To tier earlier model appliances 20 To tier multiple appliances 20
87. igurable options that require Sharing to be enabled Table 3 2 Session sharing definitions Term Definition Secondary users can share a KVM session without first requesting permission from Automatic Sharing primary users Primary users can designate a KVM session as an exclusive connection that cannot Exclusive Connections be shared Stealth connections allow undetected viewing of KVM sessions Secondary users with Appliance Administrator rights can create stealth connections to any KVM Stealth Connections session Secondary users with User Administrator rights can create stealth connections when their access rights are the same as or higher than the rights of the primary user Stealth permissions follow preemption permissions Secondary users with Appliance Administrator rights can preempt sessions Preempt mode Secondary users with User Administrator rights can preempt sessions only when their access rights are the same as or higher than the rights of the primary user For more information about access rights and session types see Configuring users and user access rights on page 39 To connect to target devices using the Web interface complete the following steps 1 Log into the Web interface as any user configured for access to one or more target devices The Web interface appears with the Connections tab active 2 Click the name of a target device A Video Session Viewer information dialog briefly a
88. indow opens Type the password and click OK To set an OSCAR interface startup delay complete the following steps 1 Start the OSCAR interface 2 Inthe Main window click Setup Menu 3 Inthe Screen Delay Time field type a number of seconds Chapter 4 Using the OSCAR interface 61 Using the OSCAR interface This table describes the keys key combinations and mouse actions that you can use in the OSCAR interface Two or more key names or mouse actions that are separated by commas indicate a sequence of actions Two or more key names or mouse actions that are separated by a plus sign indicate a combination of actions that is they are performed simultaneously You can use the main keyboard or the numeric keypad to type numerals except when you use the Alt 0 key combination you must use the 0 key on the main keyboard when you use Alt 0 Table 4 2 OSCAR interface navigation basics Key key combination or mouse action Print Screen Ctrl Ctrl Shift Shift or Alt Alt Result Start the OSCAR interface To specify which key sequences can be used to start the OSCAR interface click Setup gt Menu Print Screen Print Screen Send the Print Screen keystroke to the currently selected target device In other words a screen capture will be performed for the target device If Print Screen is not selected as startup key sequence in Setup gt Menu you only need to press Print Screen once to take a screen capture o
89. ion 2 configuration procedure 36 configurations not supported 8 connecting to appliance 16 connections illustrated 6 8 determining if the computer can be booted from virtual media 91 feature 2 OSCAR interface session status symbol 60 starting a local session with OSCAR interface 62 Virtual Media Conversion Option cables See VCO cables Index 117 Web interface 25 58 compared to other configuration options 22 overview of windows 28 port numbers 29 using 25 wizards Migration Wizard 25 26 Resync Appliance Wizard 26 Resync Wizard 25 X XGA video 5 118 Global Console Switch Installer and User Guide In e i 5905275016 4316037
90. iring rules Rack mounting the appliance Before installing the appliance and other components in the rack if not already installed stabilize the rack in a permanent location Install the equipment starting at the bottom of the rack and then work to the top Avoid uneven loading or overloading of racks 14 Global Console Manager Installation and User s Guide General guidelines Refer to the rack installation documentation that accompanied the rack for specific caution statements and procedures Elevated ambient temperature In a closed rack assembly the operation temperature of the rack environment can be greater than room ambient Use care not to exceed the rated maximum ambient temperature of the unit Reduced air flow Carefully install the equipment in a rack so that an adequate amount of air flow is maintained for safe operation of the equipment Mechanical loading Avoid a potentially hazardous condition caused by uneven mechanical loading by carefully mounting the equipment in the rack Circuit overloading Consider the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring Observe equipment nameplate ratings for maximum current Reliable earthing Maintain reliable earthing of rack mounted equipment Pay particular atten tion to supply connections other than direct connections to the branch circuit for example use of power st
91. is selected the Admin and other users with Appliance Administrator and User Administrator rights can click on the Users option in the left menu to configure user accounts Figure 3 7 Users window To configure users and user access rights complete the following steps 1 Log into the Web interface as a user with Appliance Administrator or User Administrator rights Click the Configure tab In the left menu click Users Click the Add User button The Add Modify User window appears Type the username and password to assign to the user and then verify the password by typing it in the Verify Password field The password must be between 5 and 16 characters and must contain upper and lowercase alphabetical characters and at least one number Gee 9 40 GCM2 and GCMA Installation and User s Guide https 172 23 8 132 GCM2 04 99 99 Micro testy Apokance Adminstrator User Sion m Figure 3 8 Add Modify User window 6 Click Appliance Administrator User Administrator or User from the pull down User Access Level menu If User is selected the Set User Access Rights button becomes active a Click the Set User Access Rights button to select individual target devices for that user The User Access window appears 320173002070 1805 PORTI 5277100307981 10 700074 3201730020705 1201730020754 120271 0020 7907 1223 LDAP Stufe 28085 PORT sees PORTS 12 298 0000040 1262
92. maximum number of target devices Primary Secondary Tertiary GCM2 or GCM4 Up to 16 LCM2 2x8 appliances Eight 2x16 console switch appliances each with 16 target devices connected Or 16 target devices daisy chained from each of the ARI ports To configure the maximum number of 2048 target devices complete the following steps 1 Use a Cat5 cable to connect each of the 16 ARI ports on a single GCM2 or GCMA appliance to the ACI port on each of the 16 LCM2 appliances 2 Tier additional appliances or chain additional target devices to the ARI ports on each of the LCM2 appliance e To tier another level of appliances Use a Cat5 cable to connect each of the eight ARI ports on each tiered LCM2 appliance to the ACI port on each of the eight 2x16 Console Switch appliances e To daisy chain target devices from the secondary tier Connect a chain of 16 target devices to each of the eight ARI ports on each tiered LCM2 appliance Configuration options and default authentication This section compares the local and remote configuration options and the default authentication needed for accessing each option The appliance has a default user account configured with username Admin and no password NOTE For security assign a password to the Admin account immediately the first time you access any of the configuration options Configure user access to the target devices in the switching system by using one or a combination of the local a
93. mpliance Model Number CMN that is printed on the agency label of the appliance To repair damaged firmware complete the following steps 1 Connect the appliance to a TFTP server using a cross over cable or hub which is set up with the default IP address 10 0 0 3 2 Rename the upgrade file to the default file name CMN XXXX fl The Power LED will flash at about 2 Hz when the appliance is downloading the upgrade file and it will flash at about 4 Hz when it is programming the downloaded file to flash After it has restored the firmware the appliance reboots automatically and the Power LED is lit Appendixes 91 Appendix B Virtual media Virtual media and USB 2 0 constraints The Virtual Media Conversion Option VCO is a composite device that addresses four functions keyboard mouse CD drive and mass storage device The CD drive and mass storage device will be present on the target device whether or not a virtual media session is mapped If a media device is not mapped it is shown without media present When a virtual media device is mapped to the target device the target device will be notified that media has been inserted When the media device is unmapped the target device will be notified that the media was removed Therefore the USB virtual device is not disconnected from the target device The VCO cable presents the keyboard and mouse as a composite USB 2 0 device Therefore the BIOS must support composite USB 2 0 human i
94. n and other users with Appliance Administrator rights can click the Users option in the left menu to configure the Security Lock Out feature Security lock out disables a user account if the user enters an invalid password five consecutive times The account remains locked until either an administrator specified number of hours elapses the appliances is power cycled or an administrator unlocks the account A User Administrator can unlock only user accounts an Appliance Administrator can unlock any type of account NOTE All accounts User User Administrator and Appliance Administrator are subject to the lock out policy To enable lock outs complete the following steps 1 Log into the Web interface as a user with Appliance Administrator or User Administrator rights Click the Configure tab and then click Users in the left menu Select the Enable Lock outs check box Type a number of hours 1 to 99 in the Duration field 42 GCM2 and GCMA Installation and User s Guide To unlock an account complete the following steps 1 2 3 4 Log into the Web interface as a user with Appliance Administrator or User Administrator rights Click the Configure tab and then click Users in the left menu Select the check box next to the user name Click the Unlock button The lock icon next to the username disappears To disable the security lockout complete the following steps 1 2 3 Log into the Web interface as a user with
95. n any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect Tum everything OFF Turn everything OFF First attach all cables to devices First remove power cords from outlet gt Attach signal cables to connectors Remove signal cables from connectors Attach power cords to outlet Remove ail cables from devices Turn device ON Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician vii TABLE OF CONTENTS OF CONTENTS List Of amp xi List Of Table MM xiii Chapter 1 Product overview ccccsscceeeeeeeseceeeeneeeeesecaeeneneeesseaeseseeeesssaeeseseeeesseaeeneeeeeeas 1 Features Gnd benefits ie b eO
96. n information for a CO cable complete the following steps 1 Log into the Web interface as any user 2 Click the Configure tab and then click Versions gt CO Versions in the left menu 3 Click the eID of the CO cable A window displays the CO version information 50 GCM2 and GCMA Installation and User s Guide ounce Figure 3 18 CO Version window 4 Click the X in the upper right of the window to return to the CO Versions window To configure automatic or individual CO cable firmware upgrades complete the following steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click the Configure tab and then click Versions gt CO in the left menu 3 enable automatic upgrades of subsequently connected CO cables complete the following steps a Click the Enable Auto Upgrade for all COs button A confirmation window appears b Click OK to continue 4 To load and upgrade CO cable firmware complete the following steps a Click the eID of the CO cable The CO Version window opens b Compare the Application version to the Firmware Available Application version show You can load firmware even if the current and available versions are the same In some cases you can downgrade the CO cable to an older compatible version c Click the Load Firmware button The firmware upgrade begins During the upgrade a progress message is displayed below the Firmware Available
97. n window 4 Dw 10 Optional Enter a password the File Password field then repeat the password in the Verify File Password field If a file password is configured the administrator must supply this password when attempting to restore the appliance configuration Click Save A confirmation window appears Click Save A Save As window appears Navigate to the file system location where you want to store the file Enter a File Name Click Save The configuration file is saved to the desired location A progress window displays When the Download Complete message appears click Close to close the progress window Click the X in the upper right of the Save Appliance Configuration window to return to the Tools window To restore a saved appliance configuration complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Tools tab The Tools window appears Click the Restore Appliances Configuration button The Restore Appliance Configuration window appears 56 GCM2 and GCMA Installation and User s Guide Restore Applance Configuration Fie Name Browse Password Figure 3 24 Restore Appliance Configuration window 4 Click Browse and navigate to the location where the saved configuration file is stored The file name and location appear in the File name field 5 Ifa file password was created enter it in the File Password field 6 Click Restore
98. nager Installation and User s Guide Upgrading the appliance firmware You can use the OSCAR interface to upgrade the firmware available for the appliance For optimum performance keep the firmware current Y Upgrade ees Versions 01 Version 01 00 00 New Version 01 00 01 fipplication Versions Old Version 01 00 00 sre Figure 4 15 Upgrade window To upgrade appliance firmware complete the following steps 1 Download the latest version of the firmware from http www ibm com support onto a TFTP server Start the OSCAR interface Click Commands gt Display Versions gt Upgrade The Download window opens Type the IP address of the TFTP server in the TFTP IP field Type the pathname to the file in the Filename field Click the Download button DX ONCSA ow Click Upgrade A Warning window opens Clicking OK opens the Upgrade Process window The progress of the upgrade is indicated in the Programmed field Viewing the switching system configuration Use the Display Configuration window to view the configuration of the switching system To view the current configuration complete the following steps Click Commands Display Config The Display Configuration window opens and lists the current system configuration values Viewing and disconnecting user connections You can view and disconnect users from target devices through the User Status window The user U is always visible
99. nce gt Authentication window 36 Figure 3 6 Appliance gt Authentication window eese ener 37 Figure 3 7 Users window 1 ugue ad get 39 Figure 3 8 Add Modify User window eese ener enne nnne 40 Figure 3 9 Users Access window aere pep a n ee eet eei 40 Figure 3 10 SNMP Configuration window eee eese eee ener etre 43 Figure 3 11 SNMP Tr ps Window eee HERR Rp EE e ipie seedy 44 Figure 3 12 Servers Window i ideo see een EE acess ERR durer 45 Figure 3 13 Modify Server Name window eese teens enne 45 Fipure 3 14 Seryers COS WiHdOW eee te e ee e ee S ERE 47 Figure 3 15 Modify Cascade Device window eese enne nennen 47 Figure 3 16 Versions window i ite ene ab Ue oret ter eee aere ree cn 48 Figure 3 17 COs Firmware Version Window cessent enne eere ene eene 49 Figure 3 18 CO Version window 50 Fipure 3 19 EO EUR Eee 51 Figure 3 20 Upgrade Appliance Firmware window TFTP server ste 52 Figure 3 21 Upgrade Appliance Firmware window file system essen 53 Figure 3 22 Upgrade CO Firmware Window eese enne 54 xii Global Console Manager Installation and User s Guide Figure 3 23 Save Appliance Configuration window eese eene 55 Figure 3 24 Restore Appliance Configuration window eene
100. nd Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM Taiwan product service t8 IBM HEAR 726 1315 Bd EX PS TE e HY 3 BRS amp db TARA 7 ESE Aam 0800 016 888 IBM Taiwan product service contact information IBM Taiwan Corporation 3F No 7 Song Ren Rd Taipei Taiwan Telephone 0800 016 888 Appendixes 99 Appendix F Notices This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Ca
101. nd remote options 22 Global Console Manager Installation and User s Guide Local configuration options By default the OSCAR interface and the Console menu are available to any user who is able to access the local user station or a terminal connected to the serial configuration port Table 2 2 Local configuration options How authentication is Option How accessed Default authentication E configured OSCAR interface Keyboard monitor mouse None Press Print Configure screen saver assign a See Chapter 4 connected to appliance Screen to access password to Admin create other accounts and passwords Console menu Terminal or computer with None Connect the Set a console password See Chapter 5 terminal emulation program terminal Press Enter that is connected to the until Console Main configuration port on the Menu appears appliance Remote configuration options Remote configuration options are available on a computer that has network access to the appliance by using either the VCS client software or the integrated Web interface Table 2 3 Remote configuration options Option How accessed Default authentication How 15 configured Web interface After appliance IP address is Access to the Web Assign a password to See Chapter 3 configured enter IP address in interface requires login Admin create other a supported browser on a with a user name and accounts and assign them compu
102. ne in a list When editing text in a field Move within the text in the field Right Arraw or Left Arrow All other conditions Move the cursor from column to column in a list Page Up or Page Down Page through a list or help window Home or End Move the cursor to the top or bottom of a list Delete the selected characters in a field or the selected item in the Delete scan list For more information about scan lists see Scanning the switching system on page 78 Connecting to a target device Use the Main window of the OSCAR interface to select a target device to which you want to connect When you select a target device the keyboard and mouse are automatically reconfigured to the correct settings for that target device To select a target device complete the following steps 1 Start the OSCAR interface 2 Use one of the following options in the Main window to select the device e Double click the target device name eID number or port number the port number and press Enter e the first few unique characters of the target device name or eID number and press Enter 3 Youcan toggle between two selected target devices To select the previously selected target device press Print Screen and press Backspace To disconnect from a target device perform the following step Press Print Screen and press Alt 0 A Free status flag in the OSCAR interface indicates that the user is not conne
103. nterface device HID If the BIOS of the connected computer does not support this type of device the keyboard and mouse might not work until the operating system loads USB 2 0 device drivers If this occurs there might be a BIOS update provided by the computer manufacturer that will provide BIOS support for a USB 2 0 connected keyboard and mouse Booting a computer using virtual memory In many cases the virtual media feature can boot an attached computer from a device attached to the USB port on the appliance Most computers with a USB port can use virtual media however limitations in some USB media devices and the BIOS of some computers might prevent the computer from booting from a USB device attached to the GCM2 or GCM4 appliance Booting from a virtual USB device is dependent on the target device supporting booting from an external composite USB device It also requires a CD of the operating system that supports external USB 2 0 booting The following is a partial list of operating systems that support booting from an external USB 2 0 device e Windows Server 2003 e Windows XP e Windows 2000 Server with Service Pack 4 SP4 or later To determine if your computer can be booted from virtual media complete the following steps 1 Connect a USB CD drive to the GCM2 or GCM4 appliance with an operating system installa tion CD that is bootable and map it to the target device Reboot the target device to determine if it will boot from this
104. o the appliance 16 connections illustrated 8 described 3 for daisy chaining 17 illustrated 8 required installation item 9 keyboard country code 71 keyboard ports 2 KVM appliance role in 1 switch configuration illustrated 8 switch feature KVM sessions automatic sharing 31 configuring parameters in the Web interface 29 configuring with Web interface 34 disconnecting users 33 disconnecting with OSCAR interface 76 ending in the OSCAR interface 77 JRE requirements 10 sharing options 31 sharing options overview 31 viewing status in the OSCAR interface 77 viewing status in the Web interface 32 L language specifying for the OSCAR interface 64 LDAP configuration procedure 37 configuring login timeout 36 enabling debug messages 87 server login timeout configuration in Web interface 36 LEDs for Ethernet status 16 local user station direct access feature 2 KVM ports on the appliance 1 making hardware connections overview 7 OSCAR interface 4 OSCAR interface Free tag displayed on monitor 16 USB and PS 2 ports for keyboard and mouse 2 using the OSCAR interface 59 local users 2 capability of GCM2 and GCM4 appliance models 1 2 and GCM4 model support comparison 6 ports used for tiering 19 viewing and changing keyboard country code in the OSCAR interface 71 login timeouts 36 M Migration Wizard 26 mouse ports 2 mouse reset with OSCAR interface 74 Index 111 N Name Modify window in OSCA
105. on and treatment contact your local IBM representative For California Perchlorate material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese dioxide battery which contains a perchlorate substance 104 Global Console Switch Installer and User Guide Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended
106. onfiguration using the Console Menu complete the following steps 1 Bring up the Console Main menu 2 Type 6 and press Enter 3 Enter yes at the prompt The default appliance configuration settings are restored Reset Appliance option Selecting the Reset Appliance option allows you to initiate a soft reset of the appliance To reset the appliance using the Console Menu complete the following steps 1 Bring up the Console Main menu 2 Type 7 and press Enter 3 Enter yes at the prompt The appliance is reset Enable LDAP Debug Messages option Selecting the Enable LDAP Debug Messages option turns on the display of LDAP debug messages To display LDAP debug messages using the Console Menu complete the following steps 1 Bring up the Console Main menu 2 Type 8 and press Enter 3 When you are finished viewing the messages press any key to exit this mode Exit option Selecting the Exit menu option returns you to the ready prompt To exit the Console Menu perform the following step Type 0 zero and press Enter 88 Global Console Manager Installation and User s Guide 89 APPENDIXES Appendix A Flash upgrades You can use the appliance flash upgrade feature to upgrade the appliance with the latest firmware available The appliance firmware upgrade can be performed remotely using the Web interface or the VCS or locally using the Console Menu or OSCAR interface The Console Menu and the OSCAR interface both req
107. onnected one IBM Conversion Option KCO UCO or VCO and one Cat5 cable For each switch to be tiered one Cat5 cable For each switch to be tiered with a KCO one IBM KVM Conversion Option KCO Operating System Browser and JRE Requirements Target devices must be running one of the following operating systems Microsoft Windows 2000 Server and Advanced Server Microsoft Windows XP Professional and Standard 32 bit Microsoft Windows Server 2003 Web Standard and Enterprise 32 bit Microsoft Windows Server 2003 Enterprise IA64 Standard and Enterprise EM64T Microsoft Windows Vista Standard and Enterprise 32 bit Microsoft Windows Vista Standard and Enterprise EM64T Red Hat Enterprise Linux 3 0 4 0 and 5 0 IA32 and EM64T WS ES and AS Client computers running the VCS must be running one of the following operating system versions Microsoft Windows 2003 Server with Service Pack 1 Web Standard and Enterprise Microsoft Windows XP Professional with Service Pack 2 Microsoft Windows Vista Business Microsoft Windows 2000 Professional with Service Pack 4 Red Hat Enterprise Linux 3 0 4 0 and 5 0 WS ES and AS SUSE Linux Enterprise Server 9 and Server 10 10 Global Console Manager Installation and User s Guide Computers used to access the Web interface and client computers running the VCS must have one of the following browsers installed Internet Explorer 7 0 or later e Netscape 7 0 or later e Firefox 2 0 or later
108. opens EM Name Modify nx Original Mame 20094 10221 520394 100221 __ _ Figure 4 4 Name Modify window 2 Type a name in the New Name field Names can be up to 15 characters long Valid characters are A through Z a through z 0 through 9 space and hyphen Click OK The selection is not saved until you click OK in the Names window Repeat steps 1 to 3 for each target device in the switching system 5 Click OK in the Names window to save the changes or click X or press Escape to exit without saving changes If a CO cable has not been assigned a name its eID is used as the default name To list target devices alphabetically by name press Alt N or click Name in the Main window Configuring ports on cascade devices The GCM2 or GCMA appliance automatically discovers attached tiered appliances and switches cascade devices but you must specify the number of ports on each cascade device through the Devices window IBM Console Switches and other earlier model appliances are listed in the Type category for the tiered appliance Chapter 4 Using the OSCAR interface 67 Figure 4 5 Devices window When the appliance discovers a tiered appliance or switch the port numbering changes to identify each connected target device When you select a configurable target device from the list the Modify button becomes available so you can configure the correct number of ports To access the Devices window complete
109. ors can configure the OSCAR interface to restrict access to the switching system by configuring a password and the screen saver After an administrator defined period of inactivity the screen saver engages and access is not allowed until the correct password is entered Operation modes The OSCAR user interface allows administrators to configure the broadcast scan switch and share operation modes for the target devices Chapter 1 Product overview 5 Video The appliance provides optimal resolution for analog VGA SVGA and XGA video Resolutions of up to 1280 x 1024 can be achieved depending upon the length of cable that is separating the appliance and target devices Flash upgradability The appliance firmware can be upgraded to a more current version using the Web interface the OSCAR interface the VCS or the Console menu See Appendix A for more information about how to upgrade the firmware Accessing the appliance through network connection The appliance uses TCP IP for communication over Ethernet The network port supports up to 1000BASE T Ethernet IOBASE T and switched 100BASE T Ethernet can be used The network port gives administrators and users digital access to the switching system Accessing target devices When a user accesses OSCAR the Web interface or the VCS a list appears with all target devices the user have permission to view and manage When a target device is selected from the list a KVM session is created
110. ot connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect Turn everything OFF Turn everything OFF First attach all cables to devices Attach signal cables to connectors Attach power cords to outlet Turn device ON First remove power cords from outlet Remove signal cables from connectors Remove all cables from devices A fer 12 Global Console Manager Installation and User s Guide Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serv
111. ountries or both Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Appendixes 101 Important notes IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software might differ from its retail version if available and might not include user manuals or all program functionality Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products Information on IBM product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe re
112. pliance Administrator rights can configure names for target devices e The Server Name column lists the connected target devices whether they are connected to an ARI port on the appliance or to a port on a tiered appliance or switch cascade device e The eID column displays the eID stored on the CO cable e The number in the Path column indicates the number of the port where the target device is connected whether the device is connected to a port on the main appliance or to a port ona tiered appliance or switch Cick oF server nume 12 modify RebootRegured Figure 3 12 Servers window Clicking on a Server Name displays a Modify Server Name window https 172 23 8 132 CCM 520278 0020 7901 NEW NAME Figure 3 13 Modify Server Name window 46 GCM2 and GCMA Installation and User s Guide To modify the name of a target device complete the following steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click the Configure tab and then click Servers in the left menu 3 Click the name of the server The Modify Server Name window appears 4 Type the name for the server Names must have between 1 and 15 characters can include alphabetical and numeric characters and can not include spaces or special characters with the exception of hyphens 5 Click Save Viewing CO cable information and setting a CO language When the Configure tab is selected the Admin and o
113. pliance is not turned on or if the connection between the CO cable and the switch is interrupted Each KCO and UCO cable has two RJ 45 ports for connecting Cat5 cables Each VCO has one RJ 45 port The RJ 45 ports are used in the following ways e Cat5 cable must be connected to an RJ 45 port on the CO cable of a target device and to an ARI port on a standalone or tiered appliance 4 Global Console Manager Installation and User s Guide e When target devices are daisy chained from a single ARI port a Cat5 cable must be connected to the second RJ 45 port on a KCO or UCO that is connected to a target device The other end of the Cat5 cable must then be connected to the first RJ 45 port on a KCO or UCO cable that is connected to the next target device in the chain e When only one target device is connected to a port with a or cable or when the target device is the last in a daisy chain a terminator must be connected to the second RJ 45 port on the connected KCO or UCO cable Cat5 cable gt Terminator Figure 1 3 Cat5 cable and a terminator connected to RJ 45 ports on a UCO cable OSCAR graphical user interface Users at a local user station can use the OSCAR interface which provides menus to configure the switching system and select target devices You can list target devices by unique name eID electronic ID or port number See Chapter 3 for details on how to use the OSCAR interface Security Administrat
114. pliance product specifications eee 95 xiv Global Console Manager Installation and User s Guide Product overview The IBM Global 2x16 Console Manager GCM2 and the IBM Global 4x16 Console Manager appliances integrate digital and analog KVM switching technology with advanced cable management and provide access for up to three or four simultaneous users Virtual media support is included The appliance transmits KVM information between users and target devices attached to the appliance when the users are either remote or locally connected Options for remote management and access include an integrated Web interface and VCS client software that can be installed on a remote computer Options for local management and access include the OSCAR interface available through a monitor keyboard and mouse that can be connected to local user KVM ports on the appliance Console menu access is also available through a terminal that can be connected to the serial port Each appliance has 16 ports for connecting target devices such as servers and routers Up to 256 target devices can be managed by daisy chaining target devices Additional appliances can be tiered for support for up to 2048 target devices Features and benefits The appliances are rack mountable KVM switches supporting analog local and digital remote connectivity Video resolutions are supported up to 1280 x 1024 for remote users The GCM2 appliance include
115. ppears followed by a status dialog 32 GCM2 and GCMA Installation and User s Guide JE If another user does not have an active KVM session with the target device the Video Viewer window appears e If another user has an active KVM session with the target device and sharing is not enabled or if the number of port sessions has been exceeded a message window displays and you are denied access to the target device e If sharing is enabled you can have several options depending on your access rights and on whether session sharing session preemption or stealth connections are enabled e If you have Appliance Administrator rights you can share any session preempt the ses sion or observe the session in stealth mode e Ifyou have User Administrator rights you can share the session preempt the session or observe the session in stealth mode only if your rights are the same as or higher than the primary user e fan administrator has enabled exclusive connections and a primary user has set Exclusive Mode for the session you cannot share the session unless you have Appli ance Administrator rights If an administrator has enabled exclusive sessions you can click the Exclusive Mode option in the Video toolbar Tools menu The Exclusive Mode status symbol appears in the toolbar To start a Virtual Media session with a device click Tools gt Virtual Media on the Video Viewer tool bar The Virtual Media Session window appears showing
116. r legacy switches tiered from the appliance its Electronic ID number EID its Path port and the number of channels on the cascade device Users with Appliance Administrator rights can click a cascade device name to bring up the Modify Cascade Device window for changing the device name or number of channels https 172 23 8 132 ccm Modify Cascade Device Old Name Races SWITCH New Name NEW NAME Number of Channels 5 Save S inerme Figure 3 15 Modify Cascade Device window NOTE Then channels on cascade devices are not automatically detected Appliance administrators must use this window to manually specify the number of channels ports on each cascade device 48 GCM2 and GCMA Installation and User s Guide To configure a cascade device name and the number of channels complete the following steps Log into the Web interface as a user with Appliance Administrator rights Click the Configure tab and then click Cascade Devices in the left menu Click the name of the cascade device The Modify Cascade Device window opens Type the new name for the device Type the number of channels between 4 and 24 for the device Click Save NU Rr Viewing software and firmware versions for the appliance When the Configure tab is selected any user can click the Versions option in the left menu to view version information about software and firmware on the appliance Accion 0100
117. reen indicators show the upgrade progress After the upload is complete the appliance resets and upgrades the internal subsystems After the upgrade is complete a verification message is displayed Enable Debug Messages option Selecting the Enable Debug Messages option turns on the display of console status messages Because this can significantly reduce performance you should only enable debug messages when instructed to do so by you technical support representative To enable debug messages using the Console Menu complete the following steps Access the Console Main menu 2 Type 4 and press Enter Console status messages appear When you are finished viewing the messages press any key to stop the display and return to the Console Main Menu Set Change Password option Selecting the Set Change Password option lets you set a password for accessing the Console Menu If the password is blank Console Menu access is allowed without authentication To configure a password for accessing the Console Menu complete the following steps 1 Access the Console Main menu 2 Type 5 and press Enter The Set Change Password Menu appears Chapter 5 Using the Console Menu 87 3 Enter yes at the prompt A password configuration window appears 4 Enter the password as prompted Restore Factory Defaults option Selecting the Restore Factory Defaults option allows you to restore all appliance default settings To restore factory default c
118. rips Installing the appliance vertically in the side of a rack To install the appliance vertically complete the following steps 1 2 3 Remove the screws that are on each side of the appliance Line up the small holes of the L shaped brackets with the screw holes in the appliance With a Phillips screwdriver fasten the mounting brackets to the appliance using two 8 32 inch x 1 2 inch pan head screws on each side Mount the appliance assembly to the rack by matching the long slots on each bracket to a set of holes on the rack Next insert a combination hex head screw through the slots in the bracket and the holes in the rack Cap the screw with a hex serrated flange nut and tighten The mounting holes on the upper and lower side braces in a rack side compartment must be between 50 8 cm 20 0 in and 57 3 cm 22 6 in apart If the rack has movable side braces refer to the rack documentation for information about relocating side braces if they are not already spaced for this installation Chapter 2 Installation 15 Figure 2 2 Appliance vertical installation Installing the appliance horizontally in the 1 U rack mounting space NOTE The filler panel must be placed in front of the rack when the appliance is mounted in the horizontal 1 U orientation To install the appliance horizontally complete the following steps 1 2 3 Remove the screws on each side of the appliance Line up the holes in the long side o
119. ription G The CO cable is online green circle x The CO cable is offline or is not operating correctly E The target device is tiered through another appliance The target device and the appliance are online and have power 2 The target device is tiered through another appliance The appliance is offline or does not have power The CO cable is being upgraded yellow circle When this symbol is visible do not turn off Q and turn on the appliance or connected target devices and do not disconnect the CO cable Doing so might damage the CO cable permanently A The CO cable is being accessed by the indicated user channel green channel letter The CO cable is blocked by the indicated user channel black channel letter For instance A in Figure 3 1 user C is viewing Forester but is blocking access to Acton Barrett and Edie which are connected to the same CO cable A remote virtual media connection is established to the target device connected to the indicated user channel blue letter To start the OSCAR interface complete the following steps 1 Turn on the monitor connected to the local user ports 2 Start the OSCAR interface by performing one of the following steps e Press Print Screen e Press the Ctrl Alt or Shift key twice within 1 second to start the OSCAR interface NOTE You can use any of these key sequences instead of pressing Print Screen in any procedure in this chapter 3 Ifa password is set the Password w
120. rts on the back of the appliance to act as a local user station for direct analog access A local user can then use the OSCAR interface to configure the switching system and access target devices OSCAR interface Main window The following illustration is an example of the Main window of the OSCAR interface al ero 8 Figure 4 1 Example of a Main window The Main window lists the target devices connected to the switching system You can order the list by target device names eID numbers or port numbers by clicking the Name eID or Port button The Port column indicates the ARI port to which each target device is connected If an earlier model appliance or switch called a cascade device is connected to a GCM2 or GCM4 appliance the ARI port number on the main appliance where the cascade device is connected is shown first followed by the number of the port on the cascade device to which the target device is connected For example in Figure 4 1 the target device named Acton is connected to a cascade device that is connected to ARI port 06 the target device is connected to port 01 on the cascade device 60 Global Console Manager Installation and User s Guide The status of each target device in the switching system is indicated by one or more status symbols in the right column The following table describes the status symbols Table 4 1 OSCAR interface status symbols Symbol Desc
121. s 1 Start the OSCAR interface 2 Click Setup Scan The Scan window opens Chapter 4 Using the OSCAR interface 79 Scan zx 1 tare em Pert 02 a 520394 100221 n a Acton n m Edir n n G Barrett n na Forester 06 04 Dorrell ng Add Remove Clear Time 15 seconds ow Figure 4 18 Scan window 3 The window contains a listing of all target devices that are attached to the appliance To select target devices to be scanned complete one of the following steps e Select the check box next to the target devices that you want to scan e Double click on a target device name or port e Press Alt and the eID number of the target device that you want to scan You can select up to 16 target devices from the list 4 Inthe Time field type the number of seconds from 3 to 255 of time before the scan moves to the next target device in the sequence 5 Click OK To remove a target device from the scan list complete the following steps 1 To select a target device to be removed from the scan list complete one of the following steps e In the Scan window clear the check box next to the target device to be removed e Double click on the target device name or port Press Shift Delete to remove the selected target device and all entries below it Click the Clear button to remove all target devices from the scan list 2 Click OK To start the Scan mode complete the following step
122. s Start the OSCAR interface Click Commands The Commands window opens 1 2 3 Select Scan Enable in the Commands window Scanning will begin immediately 4 Click X to close the Commands window 80 Global Console Manager Installation and User s Guide To cancel scan mode complete one of the following steps e Ifthe OSCAR interface is open select a target device e Ifthe OSCAR interface is not open move the mouse or press any key on the keyboard to stop scanning at the currently selected target device Running switching system diagnostics You can validate the integrity of the switching system through the Run Diagnostics command This command checks the main board functional sub systems memory communications appliance control and the video channels for each system controller When you select the Run Diagnostics button a warning indicates that all users remote and local will be disconnected Click OK to confirm and begin the test The Diagnostics window opens The top section of the window opens the hardware tests The bottom portion divides the tested CO cables into three categories On line Offline or Suspect CO cables might be listed as offline while being upgraded Diagnostics 2 x Firmware CRES l Remote User Video LAH Connection CO On line Offline 1 Clear Suspect 2 Digolag Figure 4 19 Diagnostics window When the test is finished for an item a pass green circle or f
123. s 16 connecting to the appliance 16 firmware upgrades 53 89 firmware upgrades status symbol in OSCAR interface 60 firmware viewing versions 48 illustrated 8 multiple firmware upgrades procedure 52 resetting 51 setting a language for 46 types in specifications table 95 upgrading firmware in the OSCAR interface Version window 75 viewing firmware versions 48 viewing information about 46 warning about not disconnecting during firmware upgrades 60 Commands OSCAR interface 74 configuration options comparison 21 local 22 recommended 83 remote 22 configuring appliance parameters in the Web interface 33 OSCAR interface password 72 connecting to appliance 16 connections Ethernet LEDs 16 Console Menu accessing 84 connecting a terminal to enable 16 Enable Debug Messages option 86 Enable LDAP Debug Messages option 87 Firmware Management option 86 local configuration option 22 Main Menu 83 Network Menu 84 Reset Appliance option 87 Restore Factory Defaults option 87 Security Configuration option 85 Set Change Password option 86 upgrading firmware 89 using 83 using for Flash upgrades 89 D daisy chaining 17 damaged firmware 90 default configuration restoring 87 Device Reset 74 Index 109 devices cascade configuring ports in the OSCAR interface 66 diagnostic test running in the OSCAR interface 81 disconnecting KVM sessions with OSCAR interface 76 OSCAR interface Disconnect window 77 sessions 32 user conne
124. s can use the Web interface to launch the Video Viewer and establish KVM and virtual media sessions with target devices and they can view certain system configuration information Supported browsers The following browsers are supported for accessing the Web interface e Microsoft Internet Explorer version 6 0 or later Firefox version 2 0 or later e Netscape version 7 0 or later Upgrading GCM2 and GCM4 appliances to use the Web interface You need to use the latest version of the VCS to upgrade GCM2 and GCMA appliances to the firmware version that supports the Web interface Perform the following tasks which are described in this section e Download and install the latest version of the VCS software a computer Download the appliance firmware either onto a TFTP server or onto the VCS client computer e Upgrade the firmware on each GCM2 and GCM4 appliance to a version that supports the Web interface using the firmware upgrade tool in the VCS Appliance Management Panel AMP e Use the VCS Migration Wizard and the Resync Wizard to migrate and resync upgraded appli ances NOTE After a GCM2 appliance is upgraded and migrated the appliance and its target devices can be managed using either the Web interface or the VCS For more details about using the VCS see the VCS Installation and User s Guide 26 GCM2 and GCMA Installation and User s Guide To start the VCS and access the AMP for an appliance complete t
125. s support for KVM over IP access for two remote users and virtual media capability for one local user and up to two remote users The GCMA appliance includes support for KVM over IP access for four remote users and virtual media capability for one local user and up to four remote users Figure 1 1 GCM2 or GCM4 appliance 2 Global Console Manager Installation and User s Guide Users can access connected target devices remotely through the1000B ASE T Ethernet port and directly through a local user station IP access through standard LAN connections supports target device control from anywhere in the world Both appliance models have USB and PS 2 ports for one local user station USB and PS 2 connectors can be mixed for example a USB keyboard and a PS 2 mouse can be connected A terminal or a computer running a terminal emulation program can be connected to the configuration port for firmware upgrades and other types of configuration USB media devices such as CD drives can be connected to any of the four available USB ports for virtual media support Authorization and authentication Authorization and authentication can be configured to use local databases or LDAP or a combination of both methods as described below e Local authentication is always used whether it is the primary or backup authentication method and it cannot be disabled e Local databases or LDAP can be used for both authentication and authorizations checking
126. s to mouse and cursor settings on page 10 NOTE To work around cursor synchronization problems you can use the Tools Single Cursor Mode command available in the Viewer window to manually toggle control between the cursor on the target device being viewed 30 GCM2 and GCMA Installation and User s Guide and the cursor on the computer from which you are accessing the switching system The Viewer is described in the VCS Installation and User s Guide User access rights Three access rights are defined User User Administrator and Appliance Administrator The access rights or levels assigned to a user account affect which target devices the user can access and whether the user can preempt existing KVM sessions or view existing KVM sessions in stealth mode The access rights also affect what types of configuration a user can perform on the appliance Table 3 1 User access rights User Appliance Allowed Actions User Administrator Administrator If Preempt mode is enabled preempt other user sessions If Stealth mode is enabled view primary user sessions in stealth mode No Equal and lesser All Note Preemptions only apply to remote users Configure network and global parameters security mode timeouts SNMP b ND ves Reboot and upgrade firmware No No Yes Configure user accounts No Yes Yes Monitor target device status No Yes Yes Access target devices Assigned by Admin Yes Yes To access the Web interfa
127. sfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards Appendixes 105 This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures European Community contact IBM Technical Regulations Pascalstr 100 Stuttgart Germany 70569 Telephone 0049 0 711 785 1176 Fax 0049 0 711 785 1283 E mail tjahn de ibm com Taiwanese Class A warning statement aem ta CPGE AM W UE m AE OSEE P AR Vb gt T PERATA eid xT Chinese Class warning statement PONE CR tA A SR uh EINE VAT Sh ESI p 7c x HK TEX IBS T RI B SS Se FH FAR AMY Sz fr 893836 Global Console Switch Installer and User Guide 106 Japanese Voluntary Control Council for Interference VCCI statement ERE EI CF o SMBAT 107 De x 0 1 Numerics 1000BASE T Ethernet 2 95 100BASE T Ethernet 95 10BASE T Ethernet 5
128. stle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Edition notice Copyright International Business Machines Corporation 2005 2007 All rights reserved U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp 10
129. t device list 20 Global Console Manager Installation and User s Guide The following earlier model switches are compatible with the GCM2 and GCM4 appliances IBM NetBAY 1x4 Console Switch IBM NetBAY 2x8 Console Switch IBM NetBAY ACT Remote Console Manager IBM NetBAY ACT Local Console Manager IBM 1x8 Console Switch IBM 2x16 Console Switch When tiering earlier model switches make sure a GCM2 or GCM4 appliance is the primary or main appliance at the top level of the tier Up to two levels of tiering are supported with the listed earlier model appliances To tier multiple GCM2 or GCM4 appliances complete the following steps 1 QU RS Mount the secondary GCM2 or GCM4 appliance in the same rack with the main GCM2 or GCMA appliance Connect all target devices Attach one end of a Cat5 cable to the ACI port on the tiered appliance Attach the other end of the Cat5 cable to one of the ARI ports on the primary appliance Specify the number of ports on the tiered appliance using the Web interface the VCS or the OSCAR interface To tier earlier model appliances to a GCM2 or GCM4 appliance complete the following steps 1 Mount the earlier model appliances in the same rack with the main GCM2 or GCM4 appliance according to the instructions that are included with the appliances If using a CO cable to connect a tiered appliance complete the following steps a Attach the keyboard monitor and mouse connectors of a C
130. target device c Connect one end of a Cat5 patch cable 4 pair up to 10 meters into an RJ 45 port on the CO cable d Connect the other end of the Cat5 cable from the CO into an ARI port on the back of the target device Repeat steps a through d for all target devices to be directly connected e Connect a terminator to the second RJ 45 port on each KCO or UCO unless you are daisy chaining another target device to the same port If you are chaining multiple target devices follow the procedure under Daisy chaining on page 17 Connect a Cat5 patch cable from the Ethernet network into the LAN port on the back of the appliance If you plan to use the Console menu interface for configuration or firmware upgrades connect a terminal or a computer running terminal emulation software to the configuration port on the back panel of the appliance using a straight through serial cable Ensure terminal settings are 9600 bits per second bps 8 bits 1 stop bit no parity and no flow control To enable local virtual media connect a USB media device to a USB port on the appliance Turn on each target device and then turn on the appliance After approximately one minute the appliance completes initialization and opens the OSCAR graphical user interface Free tag on the monitor of the local user station Configure access to the appliance See Configuration options and default authentication on page 21 Verifying Ethernet connections Check the
131. ter with network access password Default User passwords to the appliance name Admin Password lt none gt Access to target devices requires login also VCS Install and start the VCS client The VCS Explorer does Use the VCS to first See the VCS on a supported computer not require a login Access discover and then Installation and to target devices requires configure the appliance User s Guide login with a user name Create users and specify and password their passwords and target device access Chapter 2 Installation 23 Configuring the appliance IP address Users enter the IP address for the appliance in a browser to access the Web interface Administrators can initially configure the IP address using either the Console menu the OSCAR interface or the VCS Both DHCP and static IP addressing are supported The use of a static IP address is recommended To configure the IP address restrict access and assign target device names using the OSCAR interface complete the following steps 1 3D 200 Sak ON is SD ho N From the keyboard of the local user station press Print Screen The OSCAR interface window displays the Main window with a list of the connected target devices by port number Click Setup gt Names The Names window appears Enter a name for each target device Click OK to return to the Main window Click Setup gt Security Double click the New field and type a password for the A
132. the following steps 1 Start the OSCAR interface 2 Click Setup gt Devices The Devices window opens To assign a device type complete the following steps 1 Inthe Devices window select the port number of the cascade device 2 Click Modify The Device Modify window opens Figure 4 6 Device Modify window 3 Select a radio button or type the number of ports on the cascade device and click OK 4 Repeat steps 1 to 3 for each cascade appliance 5 Click OK in the Devices window to save settings 68 Global Console Manager Installation and User s Guide Changing the display behavior Use the Menu window to change the order of the target devices and set a screen delay for the OSCAR interface The display order setting affects the order in which target devices are listed in several windows including the Main Devices and Broadcast windows To access the Menu window complete the following steps 1 Start the OSCAR interface 2 Click Setup gt Menu The Menu window opens M Menu bisplay Sort Key amp Name Port Invoke OSCAR GPrint Sera Oalt ait MCtri Ctrl OShiFt Shiet Screen Delay Line u seconds Figure 4 7 Menu window To specify the order of target devices complete the following steps 1 In the Menu window select one of the following check boxes e Select Name to list the target devices alphabetically by target device name e Select eID to list the target devices num
133. ther users with Appliance Administrator or User Administration rights can click the Servers gt COs option in the left menu to view information about each CO cable in the system its Electronic ID number EID its Path port its CO cable type and the type of target device to which it is connected Users with Appliance Administrator rights can also clear offline COs from the list and set the language that is recorded in USB CO cables and on the target device to match the language of the local keyboard NOTE It is not possible to clear offline COs that are connected to a tiered analog appliance NOTE AII offline COs connected to GCM2 and GCM4 appliances are cleared including those associated with any powered down Servers NOTE User device access rights are changed to remove target devices associated with cleared offline COs Table 3 3 CO cable status symbols Symbol Description Oo The CO cable is online green circle x The CO cable is offline or is not operating correctly oO The CO cable is being upgraded yellow circle Chapter 3 Using the Web Interface 47 Figure 3 14 Servers COs window Viewing and configuring cascade devices When the Configure tab is selected the Admin and other users with Appliance Administrator or User Administration rights can click the Servers gt Cascade Devices option in the left menu to view information about each cascade device either a GCM2 or GCM4 appliance o
134. to date information about IBM systems optional devices services and support The address for IBM System x and xSeries information 98 Global Console Switch Installer and User Guide is http www ibm com systems x The address for IBM BladeCenter information is http www ibm com systems bladecenter The address for IBM IntelliStation information is http www ibm com intellistation You can find service information for IBM systems and optional devices at http www ibm com systems support Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with System x and xSeries servers BladeCenter products IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through IBM Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service See http www ibm com planetwide for support telephone numbers or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S a
135. uire a TFTP server The Web interface and the VCS can upgrade firmware from the file system or a TFTP server The preferred method for upgrading the firmware is to use the Web interface as described in Upgrading the appliance firmware using the Tools on page 52 Before the appliance has an IP address the preferred method is to use the VCS as described in Upgrading GCM2 and GCM4 appliances to use the Web interface on page 25 For more about using VCS for firmware upgrades see the VCS Installation and User s Guide After the flash memory is reprogrammed with the upgrade the appliance performs a soft reset which terminates all CO cable sessions During an upgrade the CO cable status indicator in the OSCAR interface Main window is yellow To download the firmware complete the following steps 1 Log into a computer that will be used to upgrade the firmware using the Web interface or the VCS or log into a TFTP server Go to http www ibm com support locate an updated version of the GCM2 appliance or GCMA appliance firmware and download it To upgrade the appliance firmware using the Console Menu complete the following steps 1 9o EN UA SE Connect a terminal or a computer running terminal emulation software to the configuration port on the back panel of the appliance using a straight serial cable The terminal should be set to 9600 bps 8 bits 1 stop bit no parity and no flow control If the appliance is not on t
136. urity window double click the New field Leave the field blank and press Enter 2 Double click the Repeat field Leave the field blank and press Enter 3 Click OK Setting the preemption warning Administrators and users with certain access rights can preempt disconnect KVM sessions and take control of the target device You can choose whether or not to warn the primary user before preempting a KVM and specify how long the appliance waits for the primary user to respond to the warning For more information about preempting sessions and preemption settings see the VCS Installation and User s Guide To view or change the preemption warning settings complete the following steps 1 Start the OSCAR interface 2 Click Setup Preempt 3 Enter a number of seconds in the Timeout Seconds field e Ifyou enter a value of 0 to 4 seconds the first user will not be warned before the session is preempted e Ifyou enter a value of 5 to 120 seconds the first user will be warned and will be allowed to continue using the target device for up to the amount of time in the Timeout Seconds field The session will be preempted when the user clicks OK or when the specified time elapses 4 Click OK to save the settings Preenpt Preenpt Tineout lineout Seconds hu Input 5 to 120 to enable Less than 5 will disable LI Figure 4 12 Preempt window 74 Global Console Manager Installation and User s Guide Managing target devic
137. urn it on After approximately one minute press any key to access the Console Main menu The Console Main menu opens Select the Firmware Management option The current version of the firmware displays on the Firmware Management menu Type 1 and press Enter to select Flash Download Type the IP address of the TFTP server and press Enter Type the path name of the firmware file and press Enter Type yes and press Enter to confirm the TFTP download The appliance verifies that the file you downloaded is valid Next you are prompted to confirm the upgrade 90 Global Console Switch Installer and User Guide 9 Type yes and press Enter to confirm The appliance begins the flash upgrade process On screen indicators show the upgrade progress After the upload is complete the appliance resets and upgrades the internal subsystems After the upgrade is complete a verification message is displayed Repairing damaged firmware In the rare case that the firmware is damaged after a firmware upgrade which might happen if the appliance is turned off and turned on during the upgrade process the appliance will remain in boot mode In this mode the Power LED at the rear panel flashes at about 1 Hz and the appliance attempts to restore the firmware over TFTP using the following default configuration e TFTP client IP address 10 0 0 2 e TFTP target device IP address 10 0 0 3 e Upgrade file name equal to CMN XXXX fl where XXXX is the 4 digit Co
138. ware window appears with the Upgrade button is enabled 7 Click Close to exit the Upgrade Firmware window and return to the Tools window Managing appliance configuration files When the Tools tab is selected Admin and other users with Appliance Administrator rights can click the Save Appliances Configuration button to save appliance configuration into a file and click the Restore Appliance Configuration button to restore the file An Appliance configuration file stores all appliance settings including SNMP settings LDAP settings and NTP settings The file can be stored anyplace in the file system of the current computer A saved appliance configuration file can be restored to a new or upgraded appliance to avoid manual configuration or reconfiguration NOTE User account information is stored in the user configuration file See Managing user databases on page 56 To save appliance configuration complete the following steps 1 Log into the Web interface as a user with Appliance Administrator rights 2 Click the Tools tab The Tools window appears 3 Click the Save Appliances Configuration button The Save Appliance Configuration window appears Chapter 3 Using the Web Interface 55 Save Appare Configuration This password wil be requested when you restore Gis apphance configuration to an Agularne May he left blank Password Verify File Password Save Cancel Figure 3 23 Save Appliance Configuratio
139. work Configuration Menu is for configuring static or DHCP addressing If static IP addressing is enabled then other options can be selected to configure the static IP address netmask default gateway and DNS servers You can use option 7 to send a ping to a specific IP address IBM GCM4 Console Ready Press any key to contmue IBM GCM4 Console Copyright c 2000 2007 All Rights Reserved MAC Address 000 607 51 04 1 Network Speed Auto 2 Static DHCP Static 3 IP Address 172 26 31 212 4 Netmask 255 255 252 0 gt Default Gateway 17226281 6 Configure DNS 7 Send ICMP Request 0 Exit Apply changes Enter selechon gt Figure 5 2 Network Configuration Menu To configure network settings using the Console Menu complete the following steps 1 Access the Console Main menu 2 Type 1 and press Enter for the Network Configuration option The Network Configuration menu opens 9 Chapter 5 Using the Console Menu 85 To enter the network speed complete the following steps a 1 and press Enter b Atthe Enter selection prompt enter the number of the speed setting and press Enter Do not select Auto Negotiate The Network Configuration menu appears To select either Static or DHCP IP addressing complete the following steps a 2 and press Enter to toggle between Static and DHCP addressing for the appliance e Select static for ease of configuration e If you choose
140. xit To remove support for the Web interface on an appliance remove the following steps In the Web interface select the appliance Use the Firmware upgrade feature of the Web interface to install an earlier version of the firmware that does not support the Web interface See Viewing software and firmware versions for the appliance on page 48 In the VCS Explorer window click Units right click the name of the appliance click Delete in the pop up menu and click Yes to confirm In the VCS Explorer window select Units New Appliance Follow the steps in the New Appliance Wizard to add the appliance back again 28 GCM2 and GCMA Installation and User s Guide Web interface window This section gives an overview of the tabs defines the Path numbering conventions and the Reboot Required button Username Admin x 520279 00207501 520278 002075 01 401 D 18085 PORT 520278002075 01 0402 x 20278 00207503 20278 002075 01 0 03 x 520278 00207504 20278 00207 01 0404 x 52027800207505 520278002075 01 0405 x 520278 00207506 20278 002075 01 CHO06 x 520278 00207507 20279 00207 01 0407 20278 00207508 20278002075 0 3 C LDAP SRYR 20407 12348C 02 IES PORT1 5202984000049 07 O401 gt 280E5 PORT 520298 000004 07 C402 x 520298 00000403 20298 000004 07 O403 x 20298 00000404 20290 000004 07 0104 620256 00000405 520298000004 07 C405 20298 00000406 20290
141. y must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle shtml or contact your local waste disposal facility In the United States IBM has established a return process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and battery packs from IBM equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Have the IBM part number listed on the battery available prior to your call For Taiwan Please recycle batteries t Appendixes 103 For the European Union Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive Les batteries ou emballages pour batteries sont tiquet s conform ment aux directives europ ennes 2006 66 EC norme relative aux batteries
142. yboard is in the same location as the Y key on a German keyboard You can use the Keyboard window to send a different keyboard country code than the default US setting I B M Keyboard 2 X Keyboard Country Code ous Portuguese Q UNIX O Swedish OfFrench O Finnish German Korean QUK O Norwegian Japanese O Swiss French Italian Swiss Gernan Spanish OTaiwan ROC O Danish OFR Canadian Oputch Figure 4 11 Keyboard window To change the keyboard country code complete the following steps 1 Start the OSCAR interface 2 Click Setup gt Keyboard The Keyboard window opens 3 Select the country code for the keyboard and click OK Confirm the change in the Keyboard Warning window 4 Click OK to save the change or click X or press Escape to exit without saving the change 72 Global Console Manager Installation and User s Guide Setting appliance security When a password is not set anyone with access to the local user station can access the OSCAR interface For security enable the screen saver and set an OSCAR interface password You can specify an inactivity timeout for the screen saver When the screen saver starts any target device connections are ended The screen saver stops when you press any key or move the mouse When a password is set you must type the password and click OK to turn off the screen saver A password must contain both alphabetic and numeric characters and can be

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