USER MANUAL BP500L SERIES
Contents
1. USER MANUAL BP500L SERIES Version Rev A Issue Date 2015 04 P N 920 016411 00 1 CONTENTS BalCOGe Printer ccc Et 1 BOCCOMENR ES 1 12 Getting Your Prater sn ns CE Su FAX RR ae X EFIE EP me fera ne er nee ie rene sienne KA tee manne 2 diliigkcl ii m 4 2 1 SOON The Printer COM OE o ue EIE GR UL Men 4 2 2 Open Ine Printing Mechanism icu eite a nt ne EA E ues ten tentes 5 2 3 Loading Lm I cansecseessusesavouescesane 6 2 4 Loading The Label Roll iioi iocos oio CODD INL tes LL 8 2 5 Installing The Label Supply Hub 2 606 Lii oer Cedo Se E eo tec tal ane er 10 2 6 Preparing For PriNinNg E M 11 2 7 Installation of External Label Roll and Fanfold Label 12 2 8 Connecting The Printer To The Host Computer oica cie nexa n etd xa revo cce UMS 13 2 9 Wizard CD Standard Installalloli soceri aiino o Eee veree o3 Se po be Po euet 14 2 10 Wizard CD Other Choice Installatloh iiie2. Network Ethernet or WiFi Printer Model Port Other such as Parallel or Serial Godex BPSOOL USB001 Please connect your printer to the PC and turn it on If the Add Hardware Vizard appears please cancel it This wizard vell automatically advance when the printer is detected If it Goes not advance then check the connection and power cyde the printer Install a driver for another printer Step 06 mm Enter the printer name you can use default then click Next to display as right diagram Click Finish button to start installation Seagull Driver Wizard 1 Seagull Driver Wizard Specify Printer Name A z Names are used to identify the printer on this computer and on the network Completing the Seagull Driver Wizard 4 new printer wil be installed using the following settings Name Godex 862_22 lt Not Shared gt USB001 No Printer name Godex BP500L Share name Port Default Manufacturer Godex Model Godex RT860 Version 7 1 5 M 3 06 02 2014 i Use this printer as the default printer Specfy whether or not you want to share this printer with other network users When sharing you must provide a share name 9 Do not share this printer To begin the driver installation process dick Finish Share name Godex BPSOOL lt Back Next gt Cancel 18 Step 07
3. zi Printer Ti Pnnter NewCPU 000000 00 1D 9A 00 0C 16 192 168 102 88 NewCPU 000000 00 1D 9A 00 0C 16 192 168 102 88 Godex 000000 00 10 9A 14 01 08 192 168 102 111 Godex 000000 00 1D 9A 14 01 08 192 168 102 111 MX30i 000000 00 1D C9 90 FE BA 192 168 102 109 MX30i 000000 00 1D C9 90 FE BA 192 168 102 109 JudyLee C8 60 00 8D 8D 22 192 168 102 77 JudyLee C8 60 00 80 80 22 192 168 102 77 Tomlin 10 C3 75 49 12 80 192 168 102 103 Tomiin 10 3 78 49 12 80 192 168 102 103 L ArthurChen 30 85 A9 A3 C6 9D 192 168 102 96 ArthurChen 30 85 A9 A3 C6 9D 192 168 102 96 JustinHo 192 168 102 110 JustinHo 48 5B 39 D5 67 D7 192 168 102 110 Miscellaneous Information Miscellaneous Information Bindng Binding IF Enable Enable NetSetting V1 08 Beta Build Date 2015 04 08 13 32 50 NetSetting V1 08 Beta Build Date 2015 04 08 13 32 50 Step 02 mm There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages nume 7 i m Printer Name Length 1 16 IP Address I Subnet Mask 1 NOTE The default password is 1111 you can change the password later from the IP Setting tab 25 IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also
4. 152 mm 6 108 mm 4 25 Min 4 mm 0 16 Max 1727 mm 68 25 4mm 1 36 1 mm 1 5 76 2 mm 3 EZPL gt GZPL auto switch GoLabel for EZPL only Windows 2000 XP VISTA Windows 7 Windows 8 1 Win CE NET Andriod Windows Mobile Windows 2000 XP VISTA Windows 7 Windows 8 1 Bitmap fonts 6 8 10 12 145 18 24 30 16x26 and OCR A amp B 90 180 270 rotatable single characters 90 gt 180 270 rotatable 8 times expandable in horizontal and vertical directions CG Triumvirate Bold Italic Underline 0 gt 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable 16x16 24x24 Traditional Chinese BIG 5 Simplified Chinese GB2312 Japanese S JIS Korean KS X1001 Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E on 2 amp 5 2 of 5 amp 2 of 5 with Shipping Bearer Bars Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1 DataBar German Post Co
5. Driver installation completed Seagull Driver Wizard Completing the Seagull Driver Wizard new printer will be installed using the following settings Name Godex 5001 Share name lt Not Shared gt Port USB001 Default No Manufacturer Godex 4 Model Godex BPSOOL version 7 3 5 3 06 02 2014 i To begin the driver installation process dick Finish 19 3 Operation Panel 3 1 LED Operation Panel gt FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position please run the auto calibration See Section 3 2 for the label size calibration function on the label stock gt LED Indicators LED indicator Beeps Status Description O READY READY Green STATUS X Standby mode printer is ready for STATUS y operation READY x 2 x 2 beeps The printer has detected 2 x 3 beeps Error mode an error See Section 3 3 STATUS Red 2 X 4 beeps for Error alerts 20 3 2 Label size calibration and Self Test Page The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer And the self test functi
6. GoDEX You have successfully Seagull Scientific Win You Codex pinter i now ready to ute If your test page has be printer is ready to use 5 Your Godex printer is now ready to use f you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on the Welcome Screen to access the files 15 Step 06 Once the installation is complete you can start to make and print labels with GoLabel or through the printer driver GoDEX Congratulations 1 Your Godex Pinter now ready to use 2 16 2 10 Wizard CD Other Choice Installation Step 01 Click OTHER CHOICES to next screen and select PRINTER DRIVERS GoDEX GoDEX Welcome to Godex and Here are some resources a high quality Godex Prin oper STANDARD INSTALLATION lt Step 02 Click INSTALL SEAGULL SCIENTIFIC WINDOWS DRIVER to next screen and click NEXT GoDEX Install the Seagull Scientific gt Wir Step 03 mm Select 1 accept the terms in the license agreement and click Next then click Finish to step 4 License Agreement KJSEAGULL Installation Information F1SEAGUL L Please read folowing icense agreement carefully Folow the instructions below to install the software WINDOWS PRINTER DRIVER LICENSE AN
7. Connect the power cord to the AC adapter and connect the adapter to the printer gt Connect the USB parallel cable to the printer and host computer The type of cable may vary according to the products which you purchase gt Switch on the printer The LED indicator should now lights up POWER SLOT USB PORT A1 USB PORT USB PORT A2 B2 H el USB PORT THE SOCKET OF THE WALL p 13 29 Wizard CD Standard Installation Step 01 mm Insert the Super Wizard CD in the CD DVD drive of the host computer and the installation program should pop up automatically You will see the Welcome screen first On the Welcome screen choose STANDARD INSTALLATION GoDEX Step 02 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Then click NEXT GoDEX GoDEX Welcome to Godex and the nk yo a high quality Godex Printer NOTE If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of CD DVD driver to run the program manually 14 Step 04 As the printer driver and GoLabel are installing a screen will display a progress bar While downloading completed you will see Installation completed Click NEXT to continue GoDEX GoDEX Installing the Golabel Sc Installation may take a
8. button to refresh the setting values 27 Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both ee f GoDEX amp etSetting Ur Alert Message Setting S SMTP SNMP Description Z Paper or Ribbon Empty Ribbon Out Z Printhead Up Open Z Rewinder Full Z File System Full Z File Not Found Duplicated Name Syntax Unknown Z Cutter Jammed or Not Installed Z TPH Over Heat Set Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 28 Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page d im GoDEX Printer Configuration Printer Setup Printer Model Tear off Position Speed Darkness 12 2 5 Dispenser Applicator Labels per Cut Printing Mode 0 None 0 Direct Thermal Serial Port Setting Miscellaneous Baud Rate LCD Language Sensing Mode 9600 r 2 Automatic Panty Keyboard Country Code Pre Printing None OFF Data Bits 8 Code Page Top Of Form Code Page 850 2 OFF while Power Stop Bits 4 E Buzzer Set Refresh You can press Set button to apply the settings and ReGet
9. sensor full range Model Name Print Method Resolution dpi N rocessor i Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Width Min 25 4 mm 1 Max 118 mm 4 64 Min 0 06 mm 0 0024 Max 0 25 mm 0 01 Label Max 152 mm 6 Length 300m 81 Width 30mm 1 18 110 mm 4 33 Ribbon roll 8 mm 2 67 Core diameter 25 4 mm 1 design GoLabel for EZPL only Windows 2000 XP VISTA Windows 7 Windows 8 1 LL Bitmap fonts 6 8 10 12 14 18 24 30 16x26 and OCR A amp B 90 180 270 rotatable single characters 90 180 270 rotatable 8 times expandable in horizontal and vertical directions TF Fonts CG Triumvirate Bold Italic Underline 0 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable 16x16 24x24 Traditional Chinese BIG 5 Simplified Chinese GB2312 Japanese S JIS Korean KS X1001 Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions TF Fonts Code 39 Code 93 EAN 8 13 add 2 amp 5 UPC A E 2 amp 5 12 of 5 amp 2 of 5 with Shipp
10. soiree nent no Sen kx o T eee te scans ten ED UE C euo esse e yx Lese C coe annee 17 Operation PAR 20 3 1 Panel ne Rd A a 20 3 2 Label size calibration and Self Test 21 3 9 encre sen M 22 NetSetting for Ethene CR D EE RE EE DE PE Le 23 4 1 Installing the NetSetting Sottwale sinc css oh ita es Clie aie ta Clie aus Pir Ai ie en it en Eine 23 4 2 The Interiace Obi NEUSE Ulin M Re 25 POCOSSOMICS 32 5 1 Installing the Label S S S w 33 5 2 haste pP 38 5 2 1 Installing The Guillotine CUL GE sa a co eei I Ecc in com S b eer e crie i 38 5 2 2 INStalling The Rotary TSrmt 42 Maintenance And Adjustment iio eoe nea eres Se ert havens ets 46 6 1 Cleaning The PARTAGER Sn ie hr Bas Gl ate ata aes 46 5 2 Adjusting Th Print Head PresSSUE GB accio ee uni Hoe cetur ota a Ete eu Uo oda coco lara qua de oo eben ex eines Pide catt 47 5 3 Adjusting Ihe PrIBELEID eoi iita an
11. the cutter blade and impair its functioning e You can cut paper with a max width of 116 mm and The cutter has a blade life of 400 000 cuts when using paper liner which is 250 thick and 3 inches wide e Labels should be at least 30 mm high to ensure correct functioning of the cutter With the cutter installed set the stop position to 30 or the E value to 30 Before installing the cutter module remove the cutter cover as shown in the illustration gt Preparation Steps Please complete the preparation steps before installing the label dispenser 38 CONNECT CABLE OF GUILLOTINE CUTTER MODULE UPPER JACK NOTE e The printer must be switched off or the motherboard may be damaged 6 There are 2 jacks the lower jack is for the dispenser the upper jack for the cutter Secure the cutter using the screws provided for this purpose SCREWS 39 Secure the cutter cover using the screws provided for this purpose 4 p Locking SCREWS Place the cutter cover Pass the labels through the guides Close the printing mechanism Through the cutter module LABEL GUIDES 40 To finish press the FEED button to set the label position Press the FEED button e We advise against using inside wound label stock 41 5 2 2 Installing The Rotary Cutter gt Overview Of The Rotary Cutter ROTARY CUTTER MODULE NOTE e Remember to switch off the printer before installing the rot
12. the paper jam switch on the printer again The cutter will automatically reset Adjusting position of the cutter e Labels should be at least 30 mm high to ensure correct functioning of the cutter 49 6 5 Troubleshooting Problem Solution The printer is switched on but the display does not light up One or both LEDs light up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There is no printed image on part of the label or the image is blurred The printed image is positioned incorrectly or a label is missed out during printing The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Check the power supply Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 3 Error alerts Check whether the cutter is functioning normally and whether it is cutting at all Only if a cutter is installed Please make sure that the label stock is loaded the right way up and that it is suitable material Please make sure that the ribbon is loaded correctly Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free clo
13. to print all Unable to find file The printer files Then check whether the files prints the message File Name exist and whether the names are Not found correct A file of the same name already Change the name of the file and try exists The printer prints the storing it again message Duplicate Name 22 4 NetSetting for Ethernet 4 4 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps Step 01 Insert the product CD in the CD DVD drive and click OTHER CHOICES buttom Step 02 Select ETHERNET GoDEX Here are some resources c dh with setting up and operatir The installer will quide you through the steps required to install NetSetting on your computer WARNING This computer program is protected by copynght law and international treaties Unauthorized duplication or distribution of this program or any portion may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Step 04 m Specify the Installation Folder then click Next to installing ge Select Installation Folder The installer will install NetSetting to the follow
14. D LIMITED V ARRANTY Aher the drivers are unpacked install them using the Driver Wizard grants you non exclusive license to use the Windows Printer Dnver s and related documentation rama casei ion the so tware and the related material are Copyrighted and are protected by law X wherever resident and on hatever mardin are and hell remain the 4 Canal Furthermore by nainn 9 the terns n the license agreement do got accept the tems in the license agreement rom 17 Step 04 mm The Driver Wizard will guide you through the installation procedure Select Install printer drivers and click Next Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers Wheat would you lie to do install printer drivers Upgrade printer drivers Remove printer drivers Step 05 mm With a USB connection search models such as the right diagram printer device Specify your printer model and click Next r Driver Wizard Seagull Driver Wizard o l Caanect Printer p Plug and Play Printer Detection The printer should be connected before continuing installation New Plug and Play printers are automatically detected for installation Select the printer driver to install install a driver for 3 Plug and Play printer How is this printer going to be attached
15. anger d explosion lorsque la batterie est remplac e de facon incorrecte A 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer Package content and Logo style may vary per region e Barcode Printer e Ribbon Hubs set of 2 e Power Cord e Empty Ribbon Core y Label Supply Hub USB Cable Label Guide Plates set of 2 e CD with QLabel software user manual e Quick Reference Guide 1 2 Getting To Know Your Printer Front View TOP COVER LED INDICATOR amp 7 VIEWING WINDOW POWER BUTTON FEED BUTTON AO FRONT COVER Rear View AUTO CALIBRATION BUTTON USB PORT EXTERNAL LABEL INSERT 1 POWER JACK 8 FAN FOLD LABEL INSERT Open The Printer Cover LABEL SUPPLY MODULE LABEL SUPPLY HUB LABEL GUIDE PLATES RIBBON HUB EMPTY RIBBON CORE ADJUSTMENT SCREW LEFT ADJUSTMENT SCREW RIGHT Screw for adjusting the print head pressure Screw for adjusting the print head pressure Open The Printing Mechanism RELEASE CATCH LEFT RELEASE CATCH RIGHT PRINTING MECHANISM ns RIBBON SUPPLY HUB ADJUSTMENT SCREW PLATEN LABEL GUIDE RIGHT LABEL GUIDE LEFT LABEL SENSOR Movable 2 Printer Setup 2 1 Open The Printer Cover gt Pressing The Cover Open Buttons Place the prin
16. ary cutter e Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning e The cutter has a blade life of 500 000 cuts when using paper weighing 160 g m and of 250 000 cuts when using paper weighing 200 g m e Labels should be at least 30 mm high SUGGESTION e With the cutter installed set the stop position to 30 and the E value to 30 42 gt Installation of the rotary cutter CONNECT CABLE OF ROTARY CUTTER MODULE UPPER JACK e The printer must be switched off or the motherboard may be damaged e There are 2 jacks the lower jack is for the dispenser the upper jack for the cutter Step 01 Install the cutter by pressing down first its left hand side and then its right hand side 43 Step 02 Secure the cutter using the screws provided for this purpose Fold cutter back in again 44 Step 04 mmy Pass the labels through the guides and close the printing mechanism Through the label guides LABEL GUIDES Through the cutter module Step 05 To finish press the FEED button to set the label position Press the FEED Button e We advise against using inside wound label stock 45 6 Maintenance And Adjustment 6 1 Cleaning The Print Head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keepi
17. bel supply hub attach the guide plates to the label stock holder LABEL STOCK Place on the ribbon hub LABEL SUPPLY HUB LABEL GUIDE PLATES gt Install The Label Roll Module On The Printer Step 01 Press the release catches to lift the printing mechanism and Pass the labels through the label guides up to the tear off plate Adjust the label guides to the label width LABEL GUIDES Step 02 Close the printing mechanism Step 03 Install The Label Roll Module On The Printer Place the label stock into into the printer as the direction of the arrows 2 5 Installing The Label Supply Hub gt 1 Cores Installing the label supply hub for 1 cores gt 1 5 Cores Installing the label supply hub for 1 5 cores 10 2 6 Preparing For Tag Printing In tag printing the tag hole indicates the height of a label During adjustment the sensor must therefore be positioned directly below the tag hole as shown in the illustration The tag hole should be at least 3 mm in diameter to ensure correct functioning mmi Ju d 6 572 TT COHN q E SENSOR POSITION 11 2 7 Installation of External Label Roll and Fanfold Label Roll EXTERNAL LABEL INSERT FAN FOLD LABEL INSERT Installation of External Label Roll 12 2 8 Connecting The Printer To The Host Computer gt Please make sure that the printer is switched off gt
18. button to refresh the setting values 29 User Command The User Command tab provides a communication interface for operator to control the printer Input printercommands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window EU HA am eis Terminal e hs W 2 Input Command Send Command Output Message Clear Data You can press Set button to apply the settings and ReGet button to refresh the setting values 30 Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely GoDEX Firmware Upgrade Firmware Upgrade Firmware Current Version 2 004 F W BPSOOL V2 005 Please Select Firmware File Browse Start Download Firmware Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 31 5 Accessories gt Preparation Steps Before installing the optional modules please make some preparations as follows Step 01 mmy Remember to
19. de Planet 11 8 13 digit Japanese Postnet 2 of 5 with human readable check digit Standard 2 of 5 Industrial 2 of 5 Logmars Code 11 Code 49 and Cadablock PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code Lik Aztec code CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 737 WINDOWS 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTFI6BE gt UTF16LE Resident graphic file types are BMP and other graphic formats are downloadable from the software USB Device port B Type Two groups of two color LED indicator Ready gt Status Calibration button Control key FEED Power on off button Standard Switching power 100 240VAC 50 60Hz input 41 F 104 F 5 C 40 4 F 122 F 20 C 50 C 30 96 85 non condensing 10 90 9 non condensing CB CCC gt cUL 320 mm 12 5 220 mm 8 7 275 mm 10 8 Cutter Label dispenser with label sensor module External label rewinder Wireless LAN Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners 52
20. enser Mode Sensor Setting Code Page 21 3 3 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LED indicators and hear some beep signals Please refer to below table for the error alerts e Lighton e Flashing 3 amp LED indicator Beeps Description Solution READY STATUS The printing mechanism is Open the print mechanism and close 2 X 4 beeps not correctly closed it again ign temperature attie print Once the print head has cooled down nead the printer switches to standby mode No ribbon is installed and the Make sure that the printer is set to printer displays an error direct thermal printing mode 2 3 beeps The ribbon is finished or the Replace the ribbon roll label upply hub is not moving d E T Make sure that the label sensor is positioned No paper is detected correctly If the sensor still does not detect the paper run the auto detection function again Paper is finished Replace the label roll Possible reasons the print medium has become Printer feed problem trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor The memory is full The printer Delete unnecessary data or install prints the message File System additional memory full Use the 4 command
21. ing Bearer Bars Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM 51 DataBar German Post Code Planet 11 amp 13 digit Japanese Postnet 2 of 5 with human readable check digit Standard 2 of 5 Industrial 2 of 5 Logmars Code 11 Code 49 and Cadablock D Barcodes CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 737 WINDOWS 1250 1251 1252 1253 1254 1255 1257 Unicode UTFI6BE UTFI6LE Graphics Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software nterfaces USB Device port B Type Two groups of two color LED indicator Ready Status Calibration button software Software o z 2 5 c NO e O x lt co 2 9 5 c N 2 9 5 c Label D Win CE NET Andriod Windows Mob Bit font Resident Fonts dre Download Fonts 1 D Barcodes Barcodes Code Pages Control Panel Control key FEED Power on off button Real Time Clock Standard Switching power 100 240V AC 50 60Hz input Operation 41 F 104 F 5 C 40 C temperature Envi nvironmen 4 F 122 F 20 C 50 C 30 85 76 non condensing 0 90 non condensing B CCC gt cUL 320 mm 12 5 Humidity t
22. na folder The installer is ready to install NetSetting on your computer mstall in this folder click Next install lo a different folder enter it below or chck Browse Click Neo to start the installation Eolder C rogram Files 905 GodexiNetSetting 23 Step 05 umm Once the installation is completed you will see the NetSetting icon on your desktop as right diagram Tal NetSetting Installation Complete NetSettir g NetSetting has been successfully installed Click Close to ext Please use Windows Update to check for any critical updates to the NET Framework NetSetting 24 4 2 The Interface of NetSetting GoDEX printer can also be used through a network connection as a remote network printer make sure the printer connected to the Internet and the power cord you can use the Interface of NetSetting to search connected network printers Step 01 mm Click the NetSetting icon to start the program you will see the start page as left diagram Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment as right diagram verc rk Prnt GoDEX 4a GoDEX 4 5 12 mM T T3 Te T T7 Please Select The Printer You Want To Connect 4 Please Select The Printer You Want To Connect 4 Alias Name Senal No Mac Address IP Address Alias Name Serial No Mac Address IP Address
23. ne ne EA re encens DR epi ee ETE 48 6 4 AdjJUSUAG THE e uc P M M N 49 6 9 IFOUDISSROOtINO Dee Cn 50 APPENDIX UCTIONS Please read the following instructions carefully e Keep the equipment away from humidity Before you connect the equipment to the power outlet please check voltage of the power source Make sure the printer is off before plugging the power connector into the power jack e It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage e Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment 8 Do not repair adjust energized equipment under any circumstances Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer e Dispose of used batteries according to the manufacturer s instructions e Only use with designated power supply adapter model e Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Specifications are subject to change without notice ATTENTION D
24. ng dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head PRINT HEAD gt Cleaning Steps Step 01 Switch off the printer Step 02mmb Open the printer cover Step 03mmp Release the printing mechanism and lift it Step 04mmb Remove the ribbon 05 To remove any label residue or other dirt from the print head see blue arrow please use a soft lint free cloth dipped in alcohol WE 99533 The print head should be cleaned once week Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 46 6 2 Adjusting The Print Head Pressure When printing on special media with varying material thickness the print quality may suffer You will then need to adjust the print head pressure gt Adjustment Steps Step 01 mm Open the printer cover Step 02 mmy Remove the ribbon Step 03 Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head pressure Do not screw it hard otherwise the machine will be broken Step 04 Turn the adjustment screws according to actual position which is unsuccessful printed Turn towards Plus indicates The pressure is increased Turn towards Minus indicates The pressure is reduced Turn the adjustment screws SCREW RIGHT Screw for adjusting the print head pre
25. on lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test Step 01 Check that the label stock is loaded correctly Step 02 Switch off the printer Step 03 Switch the printer on again keeping the FEED button pressed When the READY LED starts to flash red and the STATUS LED lights up orange release the FEED button The printer will now measure the label stock and store the label height Step 04 ummy Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below The data below is for reference only actual result may vary according to each situation Model amp Version BP500L V2 005 USB ID setting USB S N 20150331 Serial port setting 1 Serial port 96 N 8 1 Number of forms 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY Number of graphics Number of fonts Number of Asian fonts Number of Databases 000 DATABASE S IN MEMORY Number of Scalable fonts 000 TTF S IN MEMORY 84 H10 ROOO R200 W100 Q100 0 3 Option DO O0 AD Reflective AD 0 93 1 31 1 70 7 7 Code Page 850 Free memory Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Disp
26. orage Agency Approvals 220 mm 8 7 275 mm 10 8 Cutter Label dispenser with label sensor module External label rewinder Wireless LAN Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners 51 IX Product Specifications Print Method Resolution dpi Print Width Print Length Processor Flash M emerY SDRAM Sensor Type Types Width Media Thickness Label diameter Core diameter Printer Language Label software Software Driver DLL Resident Bitmap fonts Fonts TTF Fonts Bitmap Fonts Asian Fonts Fonts Fonts 1 D Barcodes Barcodes 2 D Barcodes Code Pages Graphics Interfaces Control Panel Real Time Clock Power Operation temperature Environment Storage temperature Humidity Operation Storage Agency Approvals Length Dimension Height Width Options design Direct Thermal 203 dpi 8 dots mm 203 dpi 8 dots mm 108 mm 4 25 Min 4mm 0 16 Max 1727mm 68 32 bit RISC CPU 128 MB Flash 60MB for user storage 32 MB Fixed transmissive sensor central aligned Adjustable reflective sensor full range Continuous form gap labels black mark sensing and punched hole label length set by auto sensing or programming Min 25 4 mm 1 Max 118 mm 4 64 Min 0 06 mm 0 0024 Max 0 25 mm 0 01 Max
27. penser using the screws provided for this purpose Locking Locking SCREWS gt Install The Label Roll Module On The Printer Pass the paper through the guides LABEL GUIDES Remove the first labels from the liner so you can pull the liner through the guides THE PAPER FEED ROLLER OF PRINTER xw 4 THE FIRST LABEL Pass the label stock through the printer as shown in the illustration on the right zu n 114 LINER BU ir THE PAPER FEED ROLLER OF LABEL RE TE m THE PAPER DISPENSER MODULE LABEL STOCK FEED ROLLER OF PRINTER 36 Close the label dispenser and the print mechanism The installation is completed now Press the FEED button to feed the label The label will be peeled from the liner while it passes through the label dispenser There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label PAPER SENSOR Remove the label Press the FEED key LABEL LINER 37 5 2 Installing The Cutter 5 2 1 Installing The Guillotine Cutter gt The Overview Of The Guillotine Cutter GUILLOTINE CUTTER MODULE GUILLOTINE CUTTER MODULE SCREWS e Remember to switch off the printer before installing the guillotine cutter e Do not use to cut adhesive labels Glue residue will be left on
28. set the printer s IP address ether by DHCP or by Static IP E Lj VOUEs NER uP c IP Setting e Printer Name 5 Length 1 16 Port No 9100 Default Gateway 192 168 102 254 Password 1111 Length 1 4 e Get IP From DHCP Server Static IP IP Address Subnet Mask Refresh You can press Set button to apply the settings and ReGet button to refresh the setting values 26 Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab Sy A zm GOUEN e Alert Mail Setting Enable SMTP Alert Message Notification Login Account default Length 1 64 Login Password Length 1 16 Server IP Address I XXX XXX XXX XXX Mail Subject Barcode printer message Length 1 60 Mail From Address default default com Length 1 32 Mail To Address default default com Length 1 32 Duration Cycle 1 0 168 Hours Event Counter 5 1 100 Z Enable SNMP Alert Message Notification SNMP Commounity public Length 1 16 SNMP Trap Community public Length 1 16 Trap IP Address 192 168 0 1 XXX Refresh You can press Set button to apply the settings and ReGet
29. ssure on right side SCREW LEFT Screw for adjusting the print head pressure on left side 47 6 3 Adjusting The Print Line When the print line is incorrectly set the print quality on one side of the medium may suffer In such a case the print line must be adjusted so it is positioned parallel to the paper feed roller gt Adjustment Methods Step 01 To move the print head in direction B as indicated by the blue arrow turn the adjustment wheel anticlockwise see arrow 1 Step 02 mm To move the print head in direction B as indicated by the blue arrow turn the adjustment wheel clockwise see arrow 2 Direction A Direction B ADJUSTMENT WHEEL PRINT HEAD 48 6 4 Adjusting The Cutter While using the cutter paper jams may occur Please follow the below steps to clean the paper jam socket head screw for adjusting the cutter is located on the bottom of cutter module as shown in below illustration Guillotine Cutter gt Cleaning Steps Step 01 Switch off the printer Step 02 Use a Philips screwdriver to turn the socket head screw and release the knife Step 03 When you have cleared the paper jam switch on the printer again The cutter will automatically reset SOCKET HEAD SCREW Rotary Cutter gt Cleaning Steps Step 01 Switch off the printer Step 02 Switch off the printer and use a hex key to turn the socket head screw anticlockwise Step 03 When you have cleared
30. switch off the printer before installing any module Step 02 mm Place the printer upside down as figure 2 indicates Step 03 mmy Remove two screws on the front of the printer base as figure 2 indicates Step 04 After removing the screws pull the bottom base cover forward The bottom base cover can be removed now as figure 3 indicates Figure 1 Figure 2 Figure 3 32 5 1 Installing the Label Dispenser gt Overview of the Label Dispenser CONNECT CABLE OF LABEL DISPENSER PAPER SENSOR PAPER FEED ROLLER LABEL DISPENSER MODULE e A label liner thickness of 0 006 mm 10 and a weight of 65 g m2 6 are recommended e The label dispenser will take labels up to a max width of 110 mm and labels should be at least 25 mm high e When using the label dispenser set the stop position to 9 mm Preparation Steps Please complete the preparation steps before installing the label dispenser 33 gt Installing The Label Dispenser Connect the dispenser cable to the lower jack LOWER JACK CONNECT CABLE OF LABEL DISPENSER MODULE e e The printer must be switched off or the motherboard may be damaged e There are 2 jacks the lower jack is for the dispenser the upper jack for the cutter Install the dispenser by pressing down first its right hand side and then its left hand side LEFT HAND SIDE RIGHT HAND SIDE LABEL DISPENSER MODULE 34 Secure the dis
31. ter on a flat surface Open the printer cover by pressing the release buttons on both sides of the printer housing and lift the cover 2 2 Open The Printing Mechanism gt Pressing The Release Catches Release and lift the printing mechanism y YP 4 RELEASE CATCH LEFT Lift the printing mechanism Pressing Pressing 2 3 Loading The Ribbon gt ANew Ribbon Module Installation Place the new ribbon on the hub which forms a ribbon supply hub Place on the hub RIBBON SUPPLY HUB RIBBON HUB NEW RIBBON Place the empty ribbon core on the hub which forms a ribbon rewind hub Place on the hub RIBBON FEED MODULE RIBBON HUB NEW RIBBON Stick the ribbon supply hub on the ribbon rewind hub and wind the rewind hub 2 3 circles Wind the ribbon around the core gt Install The Ribbon On The Printer Place the ribbon supply hub at the back of the printing mechanism Insert into the printing mechanism Pass the ribbon supply hub under the print head Insert the ribbon rewind hub on the ribbon feed mechanism Close the printing mechanism making sure that it clicks into place Place on the printing te V T MI gt WS ru ps NU si Wind to the back RIBBON FEED MECHANISM 2 4 Loading The Label Roll gt New Label Roll Module Installation Place the label stock on the la
32. th dipped in alcohol Check the thermal print head for dust or other dirt label material or ribbon residue Check for errors in the application software Check the ribbon for wrinkles Check the power supply Run a self test Section 3 2 and check the test print pattern to see whether the print head prints over the entire width of the medium Check the quality of the print medium Run the Label size calibration function Section 3 2 Check the label height setting Check whether there is paper or dust covering the sensor Check the paper guide settings Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly e If any problems occur that are not described here please contact your dealer 50 IX Product Specifications BP500L BP520L BP530L hermal Transfer Direct Thermal 03 dpi 8 dots mm 203 dpi 8 dots mm 300 dpi 12 dots mm 108 mm 4 25 108 mm 4 25 105 7mm 4 16 Min 4mm 0 16 Min 4 mm 0 16 Min 4 mm 0 16 Max 1727mm 68 Max 1727 mm 68 Max 762 mm 30 32 bit RISC CPU 128 MB Flash 60MB for user storage 32 MB Sensor Tvpe Fixed transmissive sensor central aligned Adjustable reflective
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