XXL 2.0
Contents
1. top position with 124 mm 4 88 140 mm 5 51 card length central position central position with with 140 mm 5 51 124 mm 4 88 card length card length bottom position with 124 mm 4 88 140 mm 5 51 card length You can select the printing positions by pressing the button inside the printer near the card inlet next to an LED with a suitable tool as shown The colour of the LED displays the printing position as following Blue central position with 140 mm 5 51 card length Green central position with 124 mm 4 88 card length Red bottom or top position with both card lengths First hold the button until the LED blinks then press shortly until the required colour appears and release the button immediately The LED will blink some more times and then stops The printing position is now saved Roa XXL 2 0 neXus your access to success User Manual 2 4 Double print procedure Turning the card manually and printing the card for a second time a double print can be achieved Before printing the second side make sure to define a smaller printing area for the overlay in the driver for this side You cannot print on top of the first print as the ribbon will stick and jam A Please make sure that the preprinted card is positioned in the right way before the second print as shown in the figure below Chapter 3 Printer maintenance deum QU 3 1 General warranty information notice announcement2. ow nexus your access to Success Contents AMMOUNCEMENHS sccssrcsrsssssccssscsnsssssssscsssssssssescessessessesesssssesscssesesscsscssesessessessesessessessessessesess 01 Chapter 1 Getting ready cccssssssssssssssccssessesssssssssssssssssssssssssssssessessessssesssssesssssesessesseses 03 1 1 Checking box contents eere 03 1 2 Appearance of the printer and key functions eres ee eee eene entente testata stan 04 Ur 1 3 1 Ribbon Installing cereus 1 3 2 Printer Connecting Power amp USB 1 3 3 Card Placing ceres ss Chapter 2 Start Printing eeeeeee eee eee eee eese ee tense n tnnt tn status tinens tastes sesta seen seinen seen sens ens eun 2 1 Printer driver installation eese esee ente e nete sensn tns tn sine ts tata sentias in senta sias tn sn sin an 2 2 Print settings 2 2 Printing positions 2 4 Double print procedure Chapter 3 Printer maintenance eeeeeee esee ee seen sesenta ntn sn stas tn snae s senses senses senses eneuu 3 1 General warranty information notice announcement eres eene entes en etn nnn 14 3 2 Routine Regular printer cleaning eese eese eee eese netten enenatis etn sta staat tn tasas eun 15 32 1 Using cleaning Card sissssssssscseveceissscssesnnassesesidesesssseaese
3. Card Jam Jammed during operation Cam Error Internal mechanical cam platen error Contact your local service center for professional advice Ribbon Error Ribbon s IC chip error Reinsert IC chip again or change a new IC chip if it s required XXL 2 0 User Manual 4 2 Identify installed driver software version You can easily indentify your driver version by accessing from your printer properties menu It is essential to keep your printer driver to be the latest version which always published from neXus or local partner Checking your driver version can be accessed from the following instructions E ASAT CT0 940 Priming Preferences Administrator Pe gdt we Favorites Took ne Devce Opton Pwsrgises Cour Toot MesingEnexy Magnetic Encedng inpot de Q d Pum Drm F em LL My Documents e gres Marone CIaaT ds GAAT CTC 940 Driver We am a narum um Quem Cd My Computer Serial Number ooo 3 Wedont Maspengie romana Ralsosed deser osazen Set Progam Access end Coy jht c 2001 2011 CAAT Co Lt Qui pyri grie Tour windows o Correct To r Ad rights reserved 3 Fims acd Selling Trarater ETTTTNM P ecse vid our web she for updated news support Q rec sea Secor free stutt and more a seh AllPrograms gt E aa Soa XXL 2 0 nexus your access to success User Manual 4 3 Troubleshooting 4 3 Printing problems Check the printer driver to see if it is truly well installed Chec
4. The XXL 2 0 card printer is professional designed to provide you a long term service duty with minimum regular maintenance required Therefore please do comply with the instructions given in below to ensure your printer unit is covered by warranty condition IT S IMPORTANT TO STAY COVERED BY YOUR WARRANTY Q All the manufacturer s warranty conditions are subject to strict adherence to the regular routine servicing and maintenance instructions and also printer cleaning cycles A Any failure of the following required servicing and maintenance job duties mentioned in this chapter may void the print head warranty The XXL 2 0 card printer accepts no any other liability what so ever where it has been any single failure to perform required servicing and maintenance job duties on the printer It is common to know that the print head is an extremely sensitive as well as a wearing and tearing component Therefore the life expectancy is heavily depending on the presence of solids dust or liquids in the environment either on the print head or cards Every operating user must take all necessary precautions to use clean cards in the printer unit The frequency and quality of the servicing and maintenance job duties will not only extend the print head s life expectancy but also maintain the output printed quality It is very important to all users must comply with the servicing and maintenance instructions which described within this chapter Use of non n
5. problems which has occurred A detail descriptions of the steps which you have already taken to solve the incidents problems Technical Specifications T G Color printing module 300dpi print head USB connection Sse Weiter eee Ethernet TCP IP connection as an optional module Availability to be updated 32MB RAM 1MB Flash 50 cards output hopper 0 8mm 30mil 4 buttons and 2 LED control panel Color sublimation and monochrome thermal transfer ance od s A I smart ribbon saving for monochrome printing Performance Color 1 side YMCKO around 20 sec under lab testing environment various from card design amp settings Monochrome 1 side 5 sec Operating Systems Windows 2000 XP Vista Windows 7 32 64 bit Windows 8 32 64 bit Mac OS 10 5 10 8 YMCKO 200 400 prints Ribbon Types 9 K 2000 prints Further monochrome ribbons with the colors white blue red green silver gold Options Contactless RFID encoding module ISO 144434 B ISO 15693 Mifare DesFire HID iCLASS Easy Add Modules Ethernet connection module Card formats 124mm x 88mm 4 88 x 3 46 and 140mm x 88mm 5 51 x 3 46 Card types thickness PVC cards from 0 25mm to 1 0mm 10mil 40mil Hoppers input 50 cards 0 8mm 30mil output 50 cards 0 8mm 30mil Dimensions without hoppers 197 8mm W x 354mm L x 204mm H Weight 4 9kg General Information Connections USB port Et
6. Close the top cover lt 7 Z YA DD Chapter 2 Start printing cdi QU 2 1 Print driver installation A For your own safety please make sure the power cable is always unplugged before attempting any service maintenance work This is an important step and requires special attention to configure the printer and driver correctly before start using it Improper settings may result in substandard quality It is essential to proceed installation process step by step and changing any default settings only if when you are completely sure We do offer an option to revert settings back to original factory settings at any time if any adjustment which you have made that does not correspond to the expected outcome results A CD is bundled with the printer which contains the printer driver for MS Windows base PC Q If the CD guide is missing please contact neXus or your local neXus card printer distributor To begin install a print driver please insert the CD into your computer and select the printer driver menu A program will start and guide you through the entire configuration and settings process step by step Please refer to printer connecting section for USB connecting procedure in this user guide for more details Some version of Microsoft Windows may require the user to have administration rights to install the driver Soa XXL 2 0 neXus your access to success User Manual 2 2 Print settings Before start using your XXL 2 0 ca
7. bbon door b Please use the sponge stick to clean the TPH Chapter 4 Help Diagnosis Wd QU 4 1 Warnings Error messages and diagnosis The XXL 2 0 card printer is designed to get user involvement down to a minimum level It is advised to gain some familiarity with basic warning messages knowledge during the operation 4 1 1 LCM control panel Basic descriptions The printer is equipped with a LCD display with four buttons to give the access to printer menu and two LED lights to show conditional status All printing status and warning error messages will be displayed in this LCD screen Return to home page Page switch Green Light Normal status Red Light Error status Enter Set Confirm Page switch Sos ney XXL 2 0 Go us your access to success User Manual 4 1 2 Control panel warning messages Description Solutions Top cover door is opened Close the top cover door Failing to searching ribbon Reinstall the ribbon again with correct installation procedure Ribbon Out End of ribbon usage Reinstall a new ribbon with IC chip Print Fail Fail to start printing process Check the ribbon to see if it s snapped Card Out Inconsistency between card thickness adjustor and card used Get the setting of adjustor and card used consistent Adsorption force among cards Move cards apart and then arrange them to input hopper for retry Follow the LCM screen for releasing card jam instructions
8. e Tool Ribbon Status Clean the magnetic head Correction for ribbon sensor Feeding Smart Card for Encoding Reading testfor magnetic module Roa XXL 2 0 neXus your access to success User Manual 3 2 2 Using dust arrester Q Each pack box of XXL 2 0 printer original consumables should contain a set of dust arrester with cleaning roller If first to use a Take the dust arrester with cleaning roller from the accessory box of printer carton b Remove adhesive film from the cleaning roller and then put dust arrester into the printer If need to change cleaning roller of dust arrester Remove adhesive film Open the cover ns Take dust arrester printer Remove the used cleaning roller Put the metal shaft into the Assembly the roller and Place dust arrester back new cleaning roller dust arrester to the printer XXL 2 0 User Manual is 3 2 3 Cleaning TPH Thermal Print Head Please unplug the power cable from printer before start doing TPH cleaning process A Try not to make any direct physical contact to TPH with any metal sharp objects or your fingers The TPH and its components must be kept away from any discharge of static electricity Q In order to maintain original print out quality it is highly recommended to perform this process every time when a ribbon is changed a Press the top opening button to open cover gently and the TPH is attached to the ri
9. eXus original consumables ribbons may affect the quality and reliability of print job low quality printed output and may also affect the printer s physical functions The manufacturer s warranty does not cover any physical damages quality problems and print head warranty by using non neXus original consumables ribbons Soma XXL 2 0 neXu S your access to success User Manual 3 2 Routine Regular printer cleaning Proactive reminder of cleaning is given by the driver and it 1s required to go with the instruction or else the warranty on TPH may be invalid Item Description Cleaning required after Color Mono Ribbon 400 cards Magnetic Encoding 400 cards Chapter 3 Printer maintenance istam QU 3 2 1 Using cleaning card Q Each pack box of XXL 2 0 printer original consumables should contain one single piece of cleaning card a Remove any remaining cards from input card feeder b Remove pilled protection film from the cleaning card and then place it in the middle of the card input hopper c Go to print settings in the driver and access Printing Preference Choose tab Tools then apply Cleaning Tool Device Option Printing Area Color Too Heating Energy Magnetic Encoding Import Export Abou Print Position Adjuster Cleaning tool See the direction of card output to cor rectly adjust value A B and C for better edge to edge performance Maintenance Into Advanc
10. et Card thickness adjustor QT WK Dust arrester socket Boa XXL 2 0 neXus your access to success User Manual 1 3 Installation 1 3 1 Ribbon Installing Using the original XXL 2 0 Card Printer Ribbon consumables will optimize your printer s performance and avoid causing damages to it Use of non neXus original consumables will void the manufacturer s warranty policy for the printer Q To optimize printing quality please engage in printer cleaning every time when the ribbon is changed a Open the top cover b Place the ribbon ID key into ID key socket c Insert the ribbon as shown Please ensure your ribbon format is corresponded to installed ribbon ID key s label Please make sure your ribbon film is facing top side during installation and also ensure the color of ribbon spool core is matching to the ribbon adapter holder d Close the top cover slowly and press until a click sound is heard SF x lt a M SV We o JE wii XXL 2 0 User Manual 1 3 2 Printer Connecting Power amp USB Power a Connect power cable to power adaptor then plug the power connector to printer s power socket b Plug the power plug to an earthed power socket A Please make sure the power plug is connected into a properly protected and earthed electrical source c Switch ON from the ON OFF button to power up the printer then the LCM control panel should light up and display ready message which indicate
11. hernet TCP IP port as an option Ethernet 10 100 Mbps Power supply AC input 100 240V 2 5A 50 60Hz DC output 24V 4 16A Operating environment 15 C to 32 C 20 to 85 RH without condensation Storage environment 20 C to 60 C 20 to 90 RH without condensation Operating ventilation open cooled air area Roa neXus your access to success
12. in this manual or for any loss or damage arising accidentally or as a result of dissemination or use of this manual Trademarks acknowledgement CIAAT CTC 940 Card Printer is a trademark of CIAAT Co Ltd product All other trademarks belong to their respective holders Warranty Refer to the warranty card supplied with your card printer package box for warranty terms conditions and limitations Boa XXL 2 0 neXus your access to success User Manual Knowing your new printer We thank you for choosing the XXL 2 0 card printer the beginning of our long term successful association with you together With the XXL 2 0 card printer you will be able to enjoy easy operating high quality XXL plastic cards printing conveniently for personalized credentials and badges from various level of thickness and color style Please ensure the XXL 2 0 card printer to use the original consumables from neXus Getting ready to start The main purpose of this user guide is to guide you to set up your printer step by step Please take time to read through this carefully and complete the installation before start operating This will save you time during installation and use help you to understand more about this printer and its features Should you discover any errors in this guide please do help us by emailing us at nexus de ratingen info nexusgroup com Assistant Icons The following assistant icons will show up in this guide to indicate important information
13. k the printer power supply and USB cable Check the ribbon and card Print a demo chart Nothing in action Check the ribbon Printed a blank card Check value A setting of Printing Area in the driver To define value A as default to retry Check the card to see if it carters to XXL specification Check the printer settings Check the interface cable and ribbon Partial or incorrect printing Make sue the printer s cleaning roller is clean Check the printing card is clean Check the print head The card surface may be dirty or work on cleaning via dust arrestor Jalil els coer lois Print head clogged Check the roller of dust arrester to see if there s need to change a new one Printed horizontal white lines Check the ribbon is titted correctly Check the print head is dirty or damaged Printed vertical white lines TPH may be impaired Contact the distributor or dealer nearest to you for help Check the ribbon to see if is fitted correctly Printediblunrecdi Check the print head to see if there s need to do the cleaning A ete deii Check the cleaning roller of dust arrester to see if there s need to change a new one Check the card is compatible or not XXL 2 0 User Manual 4 3 2 Releasing from card jams Please remove the jammed card by the following instruction displayed on LCM control panel of the printer before continuing the printing job Do not open the printer cover Twist c
14. lockwise Turn the screw on the backside of the printer clockwise until the card comes out Now open the printer cover Follow the instruction on the LCM control panel with three options Auto removal Semi auto removal and Manual removal A During semi auto removal and manual removal process please do not put your hands into the card printer You can also perform the following steps to prevent card jams Check the card thickness settings is correctly adjusted from the printer driver option and thickness gauge Check the card thickness is fitted under specified specification in this manual Check the cards are flat in horizontal position Check the cards are not stuck together and shuffle cards is required before loading Boa XXL 2 0 neXus your access to success User Manual 4 4 4 Technical support If you have come across any difficulties in configuring and or operating your XXL 2 0 card printer please read this manual carefully If you are unable to manage solving your problems you can obtain further information or help from your local authorized distributor or reseller For any unresolved technical problems contact your distributor or reseller It is important for you to provide those following information at anytime during your contact for servicing help Your printer model and serial number The configuration and operating system which you are using A detail descriptions of the incidents
15. rd printer it is very important to double check and or change the default print driver settings Those settings includes in the following list Ribbon types 9 Card types Card thickness Others Q Please pay attention to the settings in printer driver and contact your local XXL 2 0 distributor or dealer for any advice and assistance needed before attempting any changes Those settings of driver can be accessed from the following instructions From the Start button located bottom left on the Windows task bar select Printers and Faxes Select your XXL 2 0 CIAAT CTC 940 card printer and then follow by a click on right button of the mouse From the Printer menu select Printing Preference A pop up configuration screen for XXL 2 0 card printer appears The main menu tabs include Device Option Printing Area Color Tools Heating Energy Magnetic Encoding Import Export amp About me most ee use in print settings are Device Option Color and Tools e TS reste uenit rei raro Device Opin Tab Color Tab Tools Tab Ribbon type Front amp back image Color preference setting Printer position adjuster Advance option Card type 9 Page order Special function Cleaning tool option Heating energy option Card thickness Using Resin K G Color adjustment Maintenance info XXL 2 0 User Manual 2 3 Printing positions There are three selectable printing positions on the card
16. s the printer is under working condition For your own safety please make sure the power cable is always unplugged before attempting any service maintenance work a b c USB USB A Please make sure the print driver software is fully installed before connecting the USB cable to your printer device Refer to the print driver installation section of this user guide for more details and follow the instruction carefully Soa XXL 2 0 neXus your access to success User Manual QD 1 3 3 Card Placing Loading Automatic For optimum printing quality please ensure all cards are XXL standard Please do not touch the printable surface and not to use any dusty damaged folded or embossed cards in your printer a Place card input hopper b Place the cards into card input hopper c Place the weight module upon the top laying card XXL 2 0 User Manual Collecting When the printing and or encoding cycle is completed the printed and or encoded card will be returned into output hopper which is designed with a capacity of 50 x 0 8mm cards Adjusting The printer has a manual adjustable card thickness mechanism which can be located inside the printer unit when the top cover is open The thickness f level accepts from 0 3mm to 1 0mm and the factory setting is at 0 8mm Card thickness adjustor a Open the top cover b Adjust the thickness level by moving the lever from left to right to the preferred thickness setting c
17. tesssstecesansece ust CUu PESE See Se tee EP FE Pes eee En EUER AS 16 3 2 2 Using dust arrester ccsscccssssssssssessees sa I7 3 2 3 Cleaning TPH Thermal Print Head wa 18 Chapter 4 Help diagnosis e 19 4 1 Warnings Error messages and diagnos weld AAA LOM control Ppanelississccossosssacscsesccssssovssssassonssesscevstenscesescesesssesansceseaescesscecionsessnansisos esssessensseis 19 4 1 2 Control panel warning Messages cscccsssssssssccesssccssssccensccssssscssssccsssscessnscsensesssssssssssesessesossnsees 20 4 2 Identify installed driver software version 21 4 3 Troubleshooting 22 LEKBBXIDHQueu i m 22 4 32 Releasing from cardi jai veo eoeo eoa erre risata suo eon ro e oponente a evi edo ipeo ene rae viele eaae uen noon Seo eia n EUER 23 44 Tic 24 Haie iit 25 Announcements Deer kiena Copyright neXus 2015 All rights reserved Copyright notice Users must comply with the copyright regulations applicable in their own country This manual must not be reproduced translated photocopied transmitted or any kind to be duplicated in whole or in part for any reasons and by any electronic or mechanical means whatsoever without the express a written consent of neXus All the information contained in this document is subject to changed without prior notice neXus cannot be held liable for any errors that may be found
18. to be noticed A Special warning notice Q More in depth information notice XXL 2 0 Chapter 1 Getting ready initi 1 1 Checking box contents The XXL 2 0 card printer is supplied with several accessories and please do take time to check it closely The accessories contents list may vary depending from your region location Q If any of below item is missing please contact your nearest customer support facility of your local card printer distributor Accessories provide with your XXL 2 0 card printer Card output hopper Card input hopper Weight module USB cable Power adaptor RAT anne User Manual Y MI Power cord Master CD Dust arrester Cleaning kit User manual with cleaning roller S077 XXL 2 0 nexus your access to success User Manual 1 2 Appearance of the printer and key functions Manat rdsting cdd jam screw socket flathead screwdriver Spec label Top cover opening button Card input hopper 50 cards Card output hopper 50 cards ON OFF hard power switch button Smart IC encoding expansion socket USB cable Optional Power socket connection socket LCM control panel Ethernet expansion socket Optional User Manual XXL 2 0 j j 3 tif A Ribbon spool fitting position Thermal print head I f li i hss l i Lj Ht ft color coded NN O Ribbon ID key sock
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