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KX-TES824 Model KX-TEM824 User Manual

1. Using a Navigator Key Volume Key depending on the type of your PT The Navigator Key can be used to control display contrast and volume or to search for items using the display Press the Navigator Key Volume Key in the desired direction The contrast or volume level and the items displayed will change as follows Navigator Key Volume Key Up Up Level increases Level increases Left Right Down Level decreases Down Level decreases Examples The displays and the illustrations shown throughout this manual as examples are of a telephone connected to the KX TES824 KX TEM824 Restrictions Features that have been restricted through system programming will not be available at your extension Icon Descriptions The following icons are used frequently throughout this manual This feature cannot be used with an D Seize an outside CO line by doing SLT one of the following CD 9 Co Press a CO button CD i Dial the automatic line access See Programming for related J J outside number 9 0 programming if necessary CO line group no j Note For New Zealand the automatic line access number may be either 1 or 9 Dial the outside CO line group access number 8 and outside CO line group number User Manual 13 1 1 Before Operating a Telephone ANS Go off hook by doing any of the following 2 Lift the handset Press the SP PHONE button Press the MO
2. ccccceeeeeseeeeeeeeeeseeeeseeeeeseeeeees 116 2 1 6 Recording Playing or Erasing Common BV Outgoing MeSSage 6 cseeeeeeeeeeneeees 117 2 1 7 Changing System Settings Using Programming Mode ccccceeeeeeeeeeeeeeeeeeeeneeeeeees 119 3 Customising Your Phone amp PBX ccscceseeesceneeeeeensecneeeneceeecnseeeees 123 3 1 Customising Your Phone Personal Programming scccesscseeseesesseeeeneeeeeseneeneeseas 124 3 1 1 Customising Your Phone Personal Programming ccccceecceseeceeeeseeeeaeeeseeeeseesaeess 124 3 1 2 Changing Settings Using Programming Mode cccsccccsseeceeeeeceeeeeeeeeeseeeesseeeeneeeenas 125 3 1 3 Customising the Buttons civsasivinxitanretesencrinsieiavinuwineldinsiensndtunwtntanvotuiavesaadtawseitvaraiiwagonnaias 128 3 2 Managing call LOOS esanei oR n Ea EE EE EA R FE 131 Se R OUEN eea E E E EE 131 3 2 2 Viewing Printing and Clearing Call LOGS cccceccccsseeeeeeeeeeeeeeseeeeeeeeeseeeeseeeesseeeenes 132 3 3 Customising Your PBX System PrograMMiIng cccceeseeceeseeeeseeesseeeeseeeesneseeneeseas 133 3 3 1 Programming Information ccaeaceractecssathancccadnantaaiteeiaaatiacemadacnaty edna ciatamaecasasgheaitmeanscagsntteaes 133 3392 SV lem FOCI AIIM messen E EENE AES 136 A APPENA a Eri 141 4 1 TROUBICSINO OUING e E E 142 4 1 1 Troubleshooting ee eee eee 142 4 2 Feature NUMDEF TADIG neierens E EE E rE 145 4 2 1 Feature Number Table ce cc
3. 1 4 3 Talking to 2 Parties Alternately Call Splitting When talking to one party with another party on hold you can switch between the 2 parties During a conversation CO 4 ai ee O Press HOLD Press CO or Talk to the Press HOLD INTERCOM other party Disregard this step if both parties are extensions z Gs Press CO or Talk to the INTERCOM original party Disregard this step if both The other party parties are extensions will be on hold During a conversation D Tone D Tone Press Recall Talk to the Press Recall Talk to the original party hookswitch other party hookswitch The other party will be on hold e e This feature is not available for calls from doorphones or paging announcements 8 User Manual 1 4 During a Conversation 1 4 4 Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation a call waiting tone is heard through the speaker or handset when either an outside CO line call is received or another extension is letting you know that a call is waiting You must activate this feature to be able to use it Default Disable To set Call Waiting refer to 1 7 3 Receiving Call Waiting You can answer the second call by 1 disconnecting the current call 2 placing the current call on hold 1 To disconnect the current call and then talk to the new
4. Call Waiting Tone Private Mode Monitor G No operation Alert Tone On hook Stop Anewer Monitor Stop the monitor alert tone FLASH RECALL TED SP PHONE FLASH RECALL O Live Call O Screening TOR OR TORS tr SP PHONE ees iD LCS Cancel LCS Cancel ORJ Press i i Press FLASH FLASH aceite ot pe cee RECALL SP PHONE g LCS Cancel or LCS Press Cancel SP PHONE MONITOR or Live Call yN Screening Off hook Stop Answer monitoring the call FLASH RECALL SP PHONE im im Q Ra LCS Cancel oec Screening Press FLASH RECALL Press Live Call Screening or LCS Cancel or SP PHONE CD D 7 N On hook Off hook To hold the current call press the HOLD button 100 User Manual 1 8 Using User supplied Equipment g e The Live Call Screening LCS button light shows the feature status as follows Off LCS is off Flashing green rapidly An alert tone is ringing Private mode only 1 Flashing green slowly Monitoring Red on LCS is on 1 The Direct Station Selection DSS button light flashes red slowly while monitoring 2 The DSS button light flashes red at moderate speed while an alert tone is ringing e The operator or manager can clear the LCS password at any extension cS Customising Your Phone e 3 1 2 Changing Settings Using Programming Mode Live Call Screening LCS Mode Set Select the mode either monitoring the message through the speaker automatically or receiving an alert tone
5. On hook e You can also prevent others from joining your conversations Refer to 1 7 Setting the J Telephone According to Your Needs on Calling an Extension That Is Refusing Calls DND Override You can call users who have set the Do Not Disturb DND feature if your extension is permitted through system programming PT SLT While hearing the DND tone 2 a h Enter 2 Talk e If you hear the DND tone enter 2 and then hear a busy tone the called extension is 5 busy You can use the Automatic Callback Busy feature User Manual 37 1 2 Making Calls 1 2 5 Switching the Calling Method Alternate Calling Ring Voice Extension users can choose whether to be alerted to incoming calls by ringing or by the caller s voice The calling extension can override this choice and use the alternate method Ringing Default You can call the other party with a ring tone You will hear a ringback tone Voice calling You can talk to the other party immediately after hearing a confirmation tone You will not hear a ringback tone You will not be able to hear the other party s voice until he or she answers the call To switch the calling method PT SLT After dialling an extension number gt Gk C Tone or R B Tone Enter Talk o e ifthe called party uses a single line telephone SLT Voice calling is not available N e Rotary SLT users cannot use this feature ISF Cu
6. e To keep the door open longer enter 5 again using a Panasonic proprietary telephone PT 94 User Manual 1 8 Using User supplied Equipment 1 8 2 Ifa Host PBX is Connected Accessing External Services External Feature Access EFA Accessing External Services External Feature Access EFA You can access special features such as Call Waiting offered by another PBX or a telephone company This feature is only effective for outside CO line calls lt Example gt To hold the current call and then talk to the new party During a conversation with an outside party During a conversation with an outside party FLASH RECALL P P i desired service desired service O gt code gt 6 gt code Press FLASH RECALL Enter desired Press Recall Enter 6 Enter desired service code hookswitch service code e e Consult your dealer for the appropriate service codes User Manual 95 1 8 Using User supplied Equipment 1 8 3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System VPS from a telephone Forwarding Your Calls to a Voice Processing System Voice Mail Integration If your PBX has a Panasonic VPS connected using APT Integration the following features are also available Screening Calls Live Call Screening LCS Recording a Conversation 2 way Record Forwarding Your Calls to a Voice Processing System Voice Mail
7. o e You can go on hook before the destination extension answers the call If the destination extension does not answer the call within a specified time period you will hear an alarm iw tone and the call will return to you If you do not answer the call within 30 minutes after it returns to you the call will be disconnected e When the dialled extension is busy you may access the extension by entering 2 Busy Station Signalling BSS or 3 Executive Busy override and then going on hook e You may have to enter the Call Hold feature number after pressing the Recall nookswitch J on your single line telephone SLT depending on the SLT Hold Mode of your PBX Ask your manager or dealer about the mode assigned to your PBX Transferring to an Outside Destination You can transfer incoming calls to outside destination when your extension is permitted through system programming XP During a conversation CO TRANSFER EA O G gt EA no I CS gt C Tone amp outside CO R is Tone D Tone line access no Press TRANSFER Press CO or dial outside Dial outside phone Talk On hook CO line access number number The call is transferred o e CQ to CO Line Call Duration 27 The length of outside to outside CO to CO line calls may be limited through system Fy programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the
8. 2 Busy No Answer Off hook Press FWD DND Enter required number Enter 725 or enter 71 For Cancel go on hook directly after entering O ca lamas y Enter On hook An SLT user can enter 0 instead of N e Setting this feature also cancels other types of Call Forwarding FWD Do Not Disturb J DND ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb Leaving Playing or Erasing Voice Messages To leave a voice message in a user s personal message area From an Outside Telephone PT SLT desired J GT X gt 2 h amp BV OGM amp C Tone Off hook Dial desired phone Record a On hook number to access message personal message area 74 User Manual 1 5 Before Leaving Your Desk To leave a voice message in the common message area From an Outside Telephone desired D j X ed BV OGM amp C Tone Off hook Dial desired phone Record a On hook number to access message common message area DISA calls are transferred to the common message area when a wrong number is dialled or when a Specified intercept timer expires To leave a voice message using Direct Message PT SLT th SD gt aoa gt wD gt ce gt Q Off hook Enter 725 Enter 1 Dial another Enter extension number An SLT user can enter 0 gt gt oe hu gt aS instead of C Tone Record a On hook mes
9. This feature is not available for incoming outside CO line calls and doorphone calls User Manual 1 3 Receiving Calls 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Preventing Other People from Picking Up Your Calls Call Pickup Deny Answering a Call from Another Telephone Call Pickup Without leaving your desk you can answer an incoming call that is ringing at another extension or your extension group or that was received by a preprogrammed Telephone Answering Machine TAM extension from your phone The following types of call pickup are available Group Call Pickup Picks up a call within your group Directed Call Pickup Picks up a specific extension s call Call Retrieving from a TAM Retrieves a call on a TAM PT SLT L4 JLo r SS gt D 4 4 g e ER 4 ertensionno directed PA Off hook Enter 40 or 4 and then dial extension number PT SLT While the TAM is answering a call SS gt C D gt h Off hook Dial TAM number Enter 4 Talk 3 digits e If you hear a reorder tone when trying to retrieve a call from a TAM the dialled extension is not the TAM extension or the TAM cannot answer the call because it is EE performing another operation User Manual 45 1 3 Receiving Calls Preventing Other People from Picking Up Your Calls Call Pickup Deny You can prevent other extension u
10. You can transfer a call after making a paging announcement PT SLT During a conversation TRANSFER All Extensions extension External FA 3 3 All Extensions amp External Press TRANSFER or Enter required number Recall hookswitch For All Extensions amp External you The other party is placed on hold can enter 339 instead of 33 gt Ges gt amp Talk On hook J 4 lt gt gt C Tone t Optional for External only Announce e After you go on hook the party on hold can talk to the person who answers the page e You may have to enter the Call Hold feature number after pressing the Recall hookswitch J on your single line telephone SLT depending on the SLT Hold Mode of your PBX Ask EE your manager or dealer about the mode assigned to your PBX 80 User Manual 1 6 Making Answering a Paging Announcement 1 6 2 Answering Denying a Paging Announcement You can answer a paging announcement from any extension You can also set your proprietary telephone PT to not receive paging announcements To answer PT SLT DY gt 413 ene 4 Off hook Enter 43 Talk To refuse accept paging announcements Paging Deny N am ws po ae gt C0 Accept X Off hook Enter 734 Enter 1 to refuse Enter On hook or 0 to accept o e When an outside CO line call is paged and transferred you can answer the call by 5 pressing the corresponding CO button whos
11. Call FWD destination Extension Extension You can have your incoming calls forwarded to a specified destination The following methods are available All Calls All calls are forwarded to a specified extension regardless of the status of your extension Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy To Outside CO Line All calls are forwarded to an outside party if your extension is permitted through system programming The call duration is limited Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set your calls to be forwarded from the destination extension receive calls into your mailbox e You can set the Built in Voice Message BV feature number as the FWD destination to receive calls into one of the voice message areas e The destination of an extension s forwarded calls can call or transfer calls to the original extension FWD AIll Calls Incoming __ a ae call Sn a BN ne M lt Call or transfer a call Original FWD destination T e You can set the voice mail extension number as the Call Forwarding FWD destination to EE 64 User Manual 1 5 Before Leaving Your Desk To set cancel PT SLT FWD DND Dy aT Off hook Press FWD DND or enter 71 destination extension no cD outside CO gt outside line access no phone no aa
12. PT SLT N Off hook Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS If the extension that you want to call is busy you can send a call waiting tone to inform the extension user that your call is waiting When the extension user hears this tone he or she can choose to put the current party on hold and talk to you PT SLT While hearing a busy tone after dialling an extension number 2 Enter 2 e If you hear a reorder tone after dialling an extension number this feature is not available for the other party s phone This feature is only available if the called extension on has set Call Waiting To set Call Waiting refer to 1 7 3 Receiving Call Waiting To answer a waiting call refer to 1 4 4 Answering Call Waiting 32 User Manual 1 2 Making Calls Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication Message Ringer Lamp When the called extension is busy or does not answer a your call you can leave a notification so that the called Yy party may call you back a button light Calling Back a Caller Who Left an Indication When you receive a message waiting indication the MESSAGE Message for another extension button light or Message Ringer Lamp will light You can call back the caller simply by pressing the lit MESSAGE Message for another extension button Leavi
13. to log call durations for billing purposes PT SLT CL FWD DND CO N gt D a outside CO D Tone 3 line access no Off hook Press CO or dial outside Press FWD DND CO line access number or enter 49 A PT user can press the PAUSE button instead of the FWD DND button and an SLT user can enter instead of 49 J outside gt gt 4 phone no D Tone Enter account code Dial outside 4 digits phone number o e You may not be able to make an outside CO line call without entering an account code X depending on your telephone s mode of account code entry The mode is assigned to each extension Ask your manager or dealer about your telephone s mode e A Panasonic proprietary telephone PT user can enter an account code during a conversation or within 30 seconds after the other party hangs up while hearing a reorder tone by pressing the FWD DND Call Forwarding Do Not Disturb button then entering the account code e Account codes may use the digits O through 9 Non numeric codes such as FLASH RECALL and PAUSE cannot be used e You can clear the account code by pressing the x key or FWD DND button while entering the account code and then re enter the account code does not exist Enter the correct code EE For your convenience you can store a code together with a phone number in the telephone s memory e g Speed Dialling J J e f you hear a reorder tone after entering the account co
14. Aaa Pager Amplifier amp Speaker SLT K gt Fax Telephone Answering Machine F Wireless Phone Voice Processing System User Manual 19 1 2 Making Calls 1 2 Making Calls 1 2 1 Basic Calling Calling Other Extensions Calling an Outside Party Using an Account Code Account Code Entry Calling Other Extensions To call another extension Intercom Call PT SLT DSS s N gt a 4 Off hook Press DSS or dial Talk extension number e The Direct Station Selection DSS button light shows the current status as follows N SNS S Off The extension is idle Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are EE useful e Hands free Operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 20 User Manual 1 2 Making Calls To call the operator Operator Call You can easily call the extension assigned as the operator extension PT SLT D gt 2 Off hook Enter 0 or 9 o e The default operator call number varies depending on your country area 5 For more details consult your dealer Call
15. FWD DND Call Forwarding Do Not PROGRAM Disturb PROGRAM Used to enter and exit programming Used to set the FWD or DND feature for O mode the extension Navigator Key Volume Key Programmable Feature PF Used to adjust the volume of the speaker a Located in the right column of the CO handset and headset and the display Oe button array on certain telephones or on contrast or to select desired items the DSS Console Used to access a preprogrammed feature Mostly used asa One touch Dialling button Customised Buttons Throughout this manual when the name of a button is written in parentheses such as G CO this means that it is a flexible button that has been customised To customise flexible buttons refer to 3 1 38 Customising the Buttons Customised Button Single CO S CO Used to access a specified outside CO line for making or receiving calls Used to access an idle outside CO line in a specified outside CO line group Group CO G CO for making calls Incoming calls from outside CO lines in the assigned outside CO line group arrive at this button Used to access an idle outside CO line for making calls Incoming calls from Other CO O CO the assigned outside CO lines which are not assigned to S CO or G CO buttons arrive at this button Direct Station Selection DSS Used to call an extension with a one touch operation One touch Dialling pen a a preprogrammed party or access a feature with a on
16. Features Set at Your Extension Extension Feature Clear 1 7 9 Monitoring a Room Room Monitor Toset To cancel To monitor through a doorphone 1 8 1 If a Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open 1 8 2 If a Host PBX is Connected Accessing External Services External Feature Access EFA 1 8 3 If a Voice Processing System is Connected Forwarding Your Calls to a Voice Processing System Voice Mail Integration Toset To cancel To listen to messages 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number O doorphone no 1 4 doorphone no 1 4 door opener no 1 4 1 All Calls or 2 Busy No Answer voice mail extension no 0 O Cancel 0 0 User Manual 149 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number Screening Calls Live Call Screening LCS To set the LCS password 3 digit LCS password 2 times To cancel the LCS password stored LCS password 1 9 1 Calling with the Incoming Call Log To erase all caller information in the personal area To disregard the newest call in the O personal area To overwrite the oldest call in the personal 1 area To set logging of caller information when 1 Personal area or 2 Common answering a Call area 0 To can
17. Manual 113 2 1 Control Features To confirm Display PT SY gt DOE gt so gt Off hook Enter 764 Dial extension Enter number gt moomo gt oOo E amp Enter 763 Enter On hook 114 User Manual 2 1 Control Features 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL The operator or manager can erase all caller information logged in the common To erase WD COD gt D gt S amp S Off hook Enter 70 Enter On hook o e Caller information with associated voice messages is not erased by this operation yJe This feature is not available while someone is viewing caller information logged in the common area User Manual 115 2 1 Control Features 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area The call log in the common area can store up to 300 call records The operator or manager can select how new calls are treated when this call log is full either the newest call is disregarded i e not logged or the oldest call whose information has been viewed is overwritten by the newest call The Caller ID Selection Common buiton lights when the call log in the common area is full To disregard the newest call overwrite the oldest call in the common area call log 2 Disregard J X OGU gt gt 0 amp
18. The party s voice is heard without ringing C2 displayed e After you have changed a setting the STORE button turns red and one beep is heard If the setting was invalid 3 beeps are heard Clearing Features You can reset the following features to their default settings This operation also cancels the AUTO ANS MUTE status of both the Hands free Answerback feature and the Room Monitor feature Feature E Line Preeren ouo Wong Outside CO Line Ringing Selection Call Waiting Tone Type Selection Tone 1 126 User Manual 3 1 Customising Your Phone Personal Programming To return features to default Personal Programming Data Reset PROGRAM AUTO DIAL PROGRAM gt HIP O STORE Press PROGRAM Enter Press STORE Press PROGRAM Confirming Your Own Extension Number Self extension Number Confirmation You can confirm your jack and extension number Display PT PROGRAM PROGRAM O Press PROGRAM Enter 6 Press HOLD Press PROGRAM a e You can also confirm your extension number by pressing the key 2 times X X while on hook Every time you press the key the display switches between date month day day month and time date month day day month year day of the week and extension number and extension name if stored User Manual 127 3 1 Customising Your Phone Personal Programming 3 1 3 Customising the Buttons You can customise the flexible
19. To play back and or erase voice messages from an outside telephone From an Outside Telephone AN gt desired iC voice message ie 7 gt gt phone no DISA OGM or access code C Tone Personal Common BV OGM Off hook Dial desired phone Enter voice message access Listen to the messages number fet ace DISA code during DISA OGM or or personal common e a personal common BV OGM The messages are played in the recorded order For a directed call that extension s voice message access code must be entered To play back the message from the beginning J To go to the next message Voice Message To erase the message 2 To go back to the previous message Enter 1 3 or 9 while confirming the message or within 5 s of playback ending 1 To erase a voice message while listening to the message enter 3 You will hear dial tone 3 Enter 3 again to erase the message If you change your mind and decide not to erase the message dial another number 1 2 or 9 or go on hook while hearing dial tone 3 e 2When you are calling from an outside telephone after hearing dial tone 3 for 5 seconds the next message is automatically played back You can dial any function number 1 2 3 or 9 while confirming any message User Manual 77 1 5 Before Leaving Your Desk 78 Callers cannot put a call on hold by pressing the TRANSFER or HOLD button while recording a voice message If you enter a wrong voice message acce
20. are explained in Icon Descriptions Off hook Press DSS or dial Talk p extension number GN e The Direct Station Selection DSS button light shows the current status as follows Off The extension is idle eeeeee es Conditions Red on The extension is on a call e For quick operation If you are the operator or dial certain extension numbers frequently DSS buttons are useful e Hands free operation You can make an intercom call and have a conversation in hands free mode using the SP PHONE INTERCOM button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation Hints ILF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button Programming References Related or required programming is noted e f your telephone type is not included in the operation steps for example only PT is f marked and you are using an SLT your telephone cannot execute that feature EE _ If your telephone can use several methods to execute one feature you can select the preferred method according to your needs User Manual 1 1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected Telephone Company Computer Doorphone 0 e Door Opener Doorbell Batteries Ene Door Chime C External Music Source Computer A Computer
21. company phone number and or caller name the PBX automatically logs this information each time you do not answer an outside CO line call You can view a log of unanswered calls later to see who called and when and use this information to call back the callers There are 2 types of call log areas available in the PBX One is the personal area which logs calls for each extension separately The other is the common area which logs calls to multiple extensions and calls via Direct Inward System Access DISA Intercept Routing Up to 20 calls can be logged in each personal area and up to 300 calls in the common area When the call log in the personal area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the personal area call log Similarly when the call log in the common area is full new calls can either be disregarded or can overwrite the oldest calls that have already been viewed in the common area call log For more details refer to 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area Voice messages recorded by Built in Voice Message BV are stored separately from caller information However when a caller leaves a voice message it is automatically linked to the caller information in the Incoming Call Log Up to 125 voice messages can be logged For more details refer to 1 5 5 Using Voice M
22. during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the common area call log is full Caller ID Selection Common Used to display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information display the number of logged calls while on hook and inform you that the personal area call log is full 2 way Record Used to record a conversation into your own mailbox 2 way Transfer Used to record a conversation into the mailbox of a specified extension Caller ID Selection Personal Used to listen while a caller is leaving a message in your voice mailbox and if Live Call Screening LCS desired intercept the call Used to stop monitoring your own voice mailbox while a caller is leaving a LCS Cancel message or stop the alert tone heard in Private mode while a caller is leaving a message Voice Mail VM Transfer Used to transfer a call to the mailbox of a specified extension User Manual 17 1 1 Before Operating a Telephone 18 How to Follow the Steps An example system operation procedure is shown below Calling Other Extensions BHeHeHEeHERteHEeEeEeEEeESEEgEeegE eEligwaila i a Feature title To call another extension Intercom Call s Operation steps Tt fae Icons and meanings yN gt CD gt EeEeeeeea TT
23. extension Default Log in Extension Group To set Log in Log out PT SLT 0 Log in J 7 376 D E 4 D 7 3 6 1 Log out gt C Tone v Off hook Enter 736 Enter 0 to log in Enter On hook or 1 to log out An SLT user can enter 0 instead of Go Log in Log out y Press Log in On hook Log out e e The Log in Log out button light shows the current status as follows Off Log in mode Ey Red on Log out mode e The last member of a group cannot log out cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Log in Log out button 70 User Manual 1 5 Before Leaving Your Desk 1 5 5 Using Voice Messaging Built in Voice Message BV Recording Playing or Erasing Personal BV Outgoing Messages Forwarding Your Calls to Built in Voice Message Leaving Playing or Erasing Voice Messages Operator Manager Direct to Common Message Area Jue lt Outside party A Direct to DISA E Pd Direct to extension Ti a E _e Intercept timer expires gt A is e Wrong number is dialled t i DISA OGM KO m e E e f E E a t amp Using the DISA AA service FWD to Personal Message Area Y g EEEE SEE lt Call Extension Others FWD to Personal Message Area Extension If an optional voice message card is installed in th
24. extension for your personal use This feature is also known as Station Speed Dialling To store a phone number PT SLT ersonal speed desired J D gt G5 Paz gt LJ gt GD of SF Off hook Enter 2 Dial personal speed Dial desired Enter On hook dialling number 0 9 phone number max 24 digits An SLT user can enter 0 For an outside phone number dial instead of an outside CO line access number before the phone number To dial PT SLT ersonal speed NN gt gt i dialling no Off hook Enter or 1 Dial personal speed dialling number 0 9 To confirm Display PT personal speed gt dialling no gt E Off hook Enter 3 Dial personal speed Enter dialling number 0 9 o e Personal Speed Dialling numbers 0 through 9 correspond to the numbers F1 through RA F10 of the Programmable Feature PF buttons assigned as One touch Dialling numbers Ff Assigning a One touch Dialling number to PF button F1 will override Personal Speed Dialling number 0 and vice versa e Rotary single line telephone SLT users cannot use this feature e Upto 24 digits including can be stored However depending on your mode of account code entry X may not be regarded as a pause 26 User Manual 1 2 Making Calls Using Numbers Stored in the PBX System Speed Dialling You can make calls using preprogrammed speed dialling numbers max 100 codes stored in the PBX Ask your
25. followed by the extension number 6 is used by a Panasonic KX TVP series VPS to force the VPS port into voice mail service To set or cancel enter 92 or 90 respectively after pressing the FWD DND button or entering 71 For more details ask your manager or dealer To listen to messages PT SLT MESSAGE OR gt voice mail extension no 7 JLs 4 jlo Off hook Press MESSAGE dial voice mail extension number or enter 784 An SLT user can enter 7840 instead of 784 To transfer a call to a mailbox APT Integration only During a conversation D DSS DO Voice Mail gt D Transfer d e sir e d extension no Press Voice Mail Press DSS or dial desired Transfer extension number If your VPS supports APT Integration you can also transfer received outside CO line calls to a mailbox so that calling parties can leave messages If you create a Voice Mail Transfer button on your phone you can transfer calls to a desired extension without having to enter the mailbox number Voice Mail Transfer The maximum recording time for caller messages depends on the VPS o e If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD x DND button light will keep flashing while on hook To stop the button from flashing go off Ey hook and enter 716 User Manual 97 1 8 Using User supplied Equipment cS Customising Your Phone e 3 1 3 Customising the Butto
26. from Using Your Telephone Extension Lock You can lock your extension so that outside CO line calls cannot be made This can be useful to prevent other people from making inappropriate calls using your extension This feature is also known as Electronic Station Lockout To lock unlock PT SLT Tock code gt Took code Lock X gt GH gt M gt l ae C Tone y lock code MINDGK Off hook Enter 77 Enter lock code 4 digits 2 times Enter to lock or one time to unlock An SLT user can enter 0 instead of amp e f your extension is locked it cannot be used to perform the following operations Making outside CO line calls Accessing logged information However you may be able to make outside CO line calls depending on system programming e If you forget the code or cannot unlock your phone ask your operator or manager He or she can unlock your extension Remote Extension Lock e The lock code must be 4 digits and must not include the or X characters e The operator or manager can cancel this feature for all extensions Extension Lock CANCEL ALL e This feature also functions as Incoming Call Log Display Lock User Manual 69 1 5 Before Leaving Your Desk 1 5 4 Leaving a Group Log in Log out You can change your status in an extension group When you log out incoming calls to the group will not ring at your extension When you log back in calls will again ring at your
27. hold either one intercom call or one outside CO L line call at a time while a PT user can hold one intercom call and multiple outside CO EE line calls To hold multiple intercom calls use the Call Park feature e You may have to enter the Call Hold feature number after pressing the Recall hookswitch on your SLT depending on the SLT Hold Mode of your PBX Ask your manager or dealer about the mode assigned to your PBX Holding in a System Parking Zone Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call Up to 10 calls can be parked in the PBX To park a call PT SLT During a conversation HOLD 2 a gt O aR C Tone amp C Tone OR D Tone 4 l FRA Enter 22 Dial parking On hook zone number 0 9 Press HOLD or Recall hookswitch For United Kingdom and New Zealand 36 To retrieve Call Park Retrieve PT SLT stored parkin WD gt GZ gt Off hook Enter 52 Dial stored parking zone number 0 9 For United Kingdom and New Zealand 56 e Ifyou hear a busy tone when parking a call the parking zone is unavailable Dial J another parking zone number directly EE __ if you hear a reorder tone when retrieving a parked call there is no held call in that location Confirm the stored parking zone number e After you park a call you can perform other operations User Manual 51 52 1 4 During a Conversation
28. manager or dealer about the stored speed dialling numbers PT SLT AUTO DIAL gt 10 gt system speed N dialling no D Off hook Press AUTO DIAL Dial system speed dialling or enter number 00 99 e A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialling buttons lt Example gt If the number is divided and stored in system speed dial numbers 01 and 02 AUTO DIAL AUTO DIAL oj C02 STORE STORE e Rotary SLT users cannot use this feature Dialling a Preset Number by Going Off hook Hot Line An SLT user can make a call simply by going off hook if the telephone number has been stored beforehand This feature is also known as Pickup Dialling To store a phone number DP aD a gt ot we C Tone Off hook Enter 74 Enter 2 Dial desired Enter phone number max 32 digits Dial an outside CO line access number before the outside phone number User Manual 27 1 2 Making Calls To set cancel Set gt mm gt a of we v Cancel Off hook Enter 74 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of To dial e e To call another party dial the desired party s phone number before the preprogrammed A number is dialled e Upto 32 digits including can be stored However depending on your mode of account code entry may not be regarded as a pause
29. or PBX according to your needs User Manual 123 3 1 Customising Your Phone Personal Programming 3 1 Customising Your Phone Personal Programming 3 1 1 Customising Your Phone Personal Programming You can customise various features of your telephone such as line preferences and customised buttons Additionally you can return all customised features to their default settings before replacing or changing your PT we recommend resetting all customised features to their default settings e The PROGRAM button is used to enter or exit programming mode e In order to programme your extension it must be idle on hook and holding no calls e While you are programming your extension it is treated as a busy extension T e Because certain settings are retained in your proprietary telephone PT not in the PBX E E 124 User Manual 3 1 Customising Your Phone Personal Programming 3 1 2 Changing Settings Using Programming Mode You can perform the following while in programming mode Setting Features Clearing Features Confirming Your Own Extension Number Self extension Number Confirmation Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customised setting Notice Default settings may vary depending on your country area For more details consult your dealer To continue PROGRAM anonn PROGRAM D
30. other extensions are using all outside CO lines in the outside CO line group G CO e Emergency Call You can dial preprogrammed emergency numbers after seizing an outside CO line without any restrictions e You can press the S CO or G CO button without going off hook first e You may be restricted from making calls to certain outside parties If you have questions about your calling restrictions consult your manager or dealer e To make a call to another party without going on hook press the FLASH RECALL button Pressing the button will re access the outside CO line and provide an external on dial tone You can dial the new phone number without going on off hook e Hands free Operation You can make an outside CO line call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation cS Customising Your Phone e 3 1 2 Changing Settings Using Programming Mode Line Preference Outgoing Select the seized line when going off hook e 3 1 3 Customising the Buttons Create or edit a Single CO S CO button Group CO G CO button or Other CO O CO button User Manual 23 1 2 Making Calls Using an Account Code Account Code Entry The manager may give personal account codes to extension users and check their telephone usage for accounting purposes Alternatively an account code can be specified for each customer
31. party conference call PT SLT When you are talking with 2 extensions or one extension and one outside party E v The other 2 parties can continue their conversation On hook o e To return to the held call before the third party joins press the corresponding CO or 5 INTERCOM button or press the Recall hookswitch By pressing the CO button corresponding to an outside CO line that is not being used by the conference a proprietary telephone PT user can exit from the conference leaving the other 2 parties connected unless they are both on outside CO lines If the other parties are both on outside CO lines they will be disconnected on your single line telephone SLT depending on the SLT Hold Mode of your PBX Ask T e You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your manager or dealer about the mode assigned to your PBX Leaving a Conference Call Unattended Conference The PT user who originated a conference with 2 outside parties can leave the conference and allow the other parties to continue the conversation Certain extensions may be restricted from executing this feature through system programming To leave a conference call and establish an unattended conference call When you are talking with 2 outside parties Press CONF User Manual 57 1 4 During a Conversation To return while others are talking Press CO e CQ to CO Line Call
32. r ima Leese E C gt SS A 1 Digits O through 9 x PAUSE and SECRET INTERCOM can be stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 lf you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt ue SECRET Sg 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 2 For a PF button 2 need not be entered before the desired number 3 Allows you to restore the Message Waiting feature to the Message button 4 This button is only available for the operator manager 5 This button is used for Voice Mail Integration features You can programme DSS and PF buttons only from the paired PT User Manual 129 3 1 Customising Your Phone Personal Programming To confirm a button setting Display PT CO DSS PF PROGRAM PROGRAM O O MESSAGE Press PROGRAM Press CO DSS Press PROGRAM PF or MESSAGE To clear a button setting To continue PROGRAM CO DSS PF AUTO DIAL PROGRAM O 2 Pe O MESSAGE STORE Press PROGRAM Press CO D
33. the BV feature When another extension user or an outside caller is performing operations other than those mentioned above you may not be able to use the BV feature In this case wait a few minutes and try again Recording Playing or Erasing Personal BV Outgoing Messages To record PT SLT DS CCo D gt amp J 4 gt aR C Tone Off hook Enter 723 Enter 1 Enter Record a message On hook An SLT user can enter 0 A PT user can play back instead of the message by pressing the AUTO DIAL STORE button instead of going on hook 72 User Manual 1 5 Before Leaving Your Desk To play back PT SLT WD gt OO gt o Off hook Enter 723 Enter 2 To erase PT SLT N Off hook 7 jL2 3 J Enter 723 Red on A message is playing gt E gt Co Enter 0 y td ne ta C Tone Confirm On hook the message Enter An SLT user can enter 0 instead of gt FB GF C Tone y Enter On hook An SLT user can enter 0 instead of The AUTO DIAL STORE button light shows the current status as follows Off You are recording a message or a message has finished playing e You can stop playback by pressing the AUTO DIAL STORE button User Manual 73 1 5 Before Leaving Your Desk Forwarding Your Calls to Built in Voice Message To set cancel PT SLT FWD DND Co Cancel S gt D gt C arcats gt C7215 gt gt 71
34. 0 To cancel O 0 1 2 3 Redialling Redialling the Last Outside Number You Dialled 80 Last Number Redial 80 User Manual 145 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 1 2 4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Message Waiting Leaving a Message Waiting Indication To leave 1 extension no 0 To cancel 2 extension no 0 Calling Back a Caller Who Left an Indication To cancel all indications left at your O 0 extension To cancel all indications left at another 3 extension no extension To lock indications left at your extension 4 digit 4000 9999 lock code 2 times 0 To unlock indications left at your stored lock code 0 extension 1 2 6 Using Your Calling Privileges at Another 7 extension password your extension Extension Walking COS no 0 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call Pickup Group Call Pickup Directed Call Pickup extension no Preventing Other People from Picking Up Your Calls Call Pickup Deny To prevent To allow 1 4 2 Holding a Call To retrieve a call Call Hold Retrieve no 1 8 of outside CO line being held To retrieve an outside CO line call To retrieve an i
35. 120 LCS gt Live Call Screening LCS 98 Leaving a Conference Call Unattended Conference 57 Leaving a Group Log in Log out 70 Leaving a Message Waiting Indication Calling Back a Caller Who Left an In dication Message Waiting 33 Line Preference Incoming 125 Line Preference Outgoing 125 Live Call Screening LCS 17 98 129 Live Call Screening LCS Mode Set 126 Locking Other Extensions Remote Extension Lock Log in Log out 16 70 129 147 Lunch 17 128 Making Calls 20 Making Answering a Paging Announcement 79 Manager Password 121 131 133 Managing Call Logs 131 MESSAGE 15 Message 16 128 Message for another extension Message Waiting 33 146 Message Waiting for Another Extension Lock 35 Microphone Mute 60 MONITOR 15 Monitoring a Room Room Monitor 91 Muting a Microphone Microphone Mute 60 110 16 129 N Navigator Key 16 Night 17 128 O One touch Dialling 16 25 128 One touch Transfer 47 Opening a Door Door Open 94 Operation 11 Operator Call 21 145 Operator Manager Operation 109 Originating a 5 party Conference Call 5 party Conference 58 Other CO O CO 16 128 Outgoing Message OGM for DISA UCD 40 119 Outside CO Line Group Access 22 145 Outside CO Line Ringing Selection 125 P Paging 79 Paging and then Transferring a Call 80 Paging Deny 81 PAUSE 15 Personal BV OGM Personal Programming Personal Speed Dialling Pickup Dialling gt Hot Line 71 72 124 26 14
36. 3 Exclusive CallHold 49 Executive Busy Override 36 151 Executive Busy Override Deny 86 149 Extension Feature Clear 90 149 Extension Lock 16 69 129 147 Extension Lock CANCEL ALL 120 Extension Password 939 110 121 Extension Password Set 120 External Feature Access EFA F Feature Number Table Feature Numbers 12 Fixed Buttons 15 FLASH RECALL 15 For Future Reference 7 Forwarding Your Calls Call Forwarding FWD 64 Forwarding Your Calls to a Voice Processing System Voice Mail Integration 96 Forwarding Your Calls to Built in Voice Message BV 74 FWD gt Call Forwarding FWD 64 95 149 145 FWD DND Call Forwarding Do Not Disturb 16 128 G General Call Hold 49 Group CO G CO 16 128 H Handset Headset Selection gt Headset Operation 61 Hands free Answerback 44 Hands free Operation 20 23 43 62 Headset Operation 61 HOLD 15 Holding 49 Holding a Call 49 Holding in a System Parking Zone Call Park 51 HotLine 27 145 How to Follow the Steps 18 Icon Descriptions 13 134 Identifying Tones 153 Ifa Doorphone Door Opener is Connected 93 Ifa Host PBX is Connected 95 If a Voice Processing System is Connected 96 Incoming CallLog 103 Incoming Call Log in the Common Area CLEAR ALL 115 Indication Tones 156 INTERCOM 15 Intercom Call 20 J Joining an Existing Call Executive Busy Override 36 L Last Number Redial 29 145 LCS Cancel 17 129 LCS Password Control
37. 5 27 145 User Manual 161 Index Preventing Other People from Joining Your Conversation Executive Busy Override Deny 86 Preventing Other People from Picking Up Your Calls Call Pickup Deny 46 Preventing Other People from Using Your Telephone Extension Lock 69 Procedure 135 PROGRAM 16 Programmable Feature PF 16 Programming Information 133 Protecting Your Line against Notification Tones Data Line Security 88 Pulse to Tone Conversion 63 151 Q Quick Dialling 28 R Receiving Call Waiting 85 Receiving Calls 43 Recording a Conversation 2 way Record 101 Recording Playing or Erasing Common BV Outgoing Messages 117 Recording Playing or Erasing Personal BV Outgoing Messages 72 REDIAL 15 Redialling 29 Redialling the Last Outside Number You Dialled Last Number Redial 29 Refusing Incoming Calls Do Not Disturb DND 84 Remote Extension Lock 110 Remote Station Lock Control gt Remote Extension Lock Remote Timed Reminder Wake up Call 113 150 Reorder Tone 156 Requirements 131 Reserving a Busy Line Automatic Callback Busy Camp on 31 Restrictions 13 Ring Tone Patterns 153 Ring Tone Patterns Sent from the Telephone Company New Zealand only 153 Ringback Tones 156 Room Monitor 91 S Safety Instructions 4 Save 16 128 Saved Number Redial 30 Saving an Outside Phone Number for Redialling Saved Number Redial 30 Screening Calls Live Call Screening LCS 98 Self extension N
38. Another Extension Walking COS mm Change the dialling mode An indication tone may have interrupted communication 1 1 7 6 Protecting Your Line against Notification Tones Data Line Security am Set your line to not receive signalling tones The other party has not set the Call Waiting feature 8 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 1 4 4 Answering Call Waiting 1 7 3 Receiving Call Waiting The other party has set Data Line Security 8 1 7 6 Protecting Your Line against Notification Tones Data Line Security m ASK your manager to assist you ge 2 1 1 Locking Other Extensions Remote Extension Lock This is Background Music BGM amp gt 1 7 5 Turning on the Background Music BGM am urn off the music by entering 1 while on hook mm ASK your manager or dealer to set your extension not to play music when 1 is entered while on hook am Conceal the number 8 3 1 3 Customising the Buttons User Manual 143 4 1 Troubleshooting want to confirm my extension number am Confirm your extension number by pressing the X key 2 times while on hook or through personal programming gt Your Extension Number in 1 1 1 Before Operating a Telephone 3 1 2 Changing Settings Using Programming Mode The date and or time are not correct mm ASK your operator or manager to change the date or time gt Date amp Time Set in 2 1 7 Cha
39. CO line intercom or doorphone calls or are fixed for certain call types Hold Recall Timed Reminder or Camp on Recall Single 1s Incoming calls Hold Recall DEA l outside CO line calls i Double f Incoming calls Hold Recall intercom calls LJ _ anina TEE EEE L Triple Incoming calls Timed Reminder UES eens LLL S Double calls oniyyCamp on Recah PLM AA AA Ring Tone Patterns Sent from the Telephone Company New Zealand only The following ring tone patterns sent from the telephone company can be detected for each outside CO line Pattern 1 odis lt _ l S eee S ee mal Pattern 2 __ O E E Pattern 3 User Manual 153 4 3 Identifying Tones cle Plc oA Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX Pattern 1 is Pattern 2 Pattern 3 E WD Dec E E Pattern 4 eel E E he E S Pattern 5 a a re a NOA Pattern 6 es ees lene oo on Pattern 7 Dan ee E eee E eens eee PL Pattern 8 Chime patterns 1 to 4 are played only one time during the doorphone ringing time 154 User Manual 4 3 Identifying Tones When Going Off hook Dial Tones Tone 1 Normal 1s Tone 2 Any of the following features is set If e Absent Message poe i e Background Music BGM p
40. CO buttons Direct Station Selection DSS buttons Programmable Feature PF buttons and MESSAGE buttons on your proprietary telephone PT and DSS Console by assigning the following features to them For example if your telephone has more CO buttons than the number of outside CO lines connected to your PBX you can customise unused CO buttons by assigning them to be One touch Dialling buttons To continue Tt PROGRAM C0 08S FF 2 AUTO DIAL PROGRAM input STORE Press PROGRAM Press CO DSS Follow Press STORE Press PROGRAM PF or MESSAGE programming input a Programmable Button Button Single CO S CO Programming Input LO outside CO line no 1 8 Group CO G CO CE outside CO line group no 1 8 Other CO O CO x Direct Station Selection DSS C1 extension no One touch Dialling C2 4 desired no max 24 digits Conference Message 3 FWD DND Call Forwarding Do Not Disturb 4 iaht 4 zToTg ta as ol Caller ID Indication Personal 5 z pist st st tists pitt tT yt R Caller ID Selection Personal 128 User Manual 3 1 Customising Your Phone Personal Programming Programmable Button Programming Input co pss PF MESSAGE 2 way Record viv fo C9 CO 4 voice mail extension no 2 way Transfer viv fo C9 1 voice mail extension no lwecarscwennaccsrs v v rm saww o l foe peera v CDC seeen oo aoras omn
41. Duration 3 The length of outside to outside CO to CO line calls may be limited through system fo programming Both outside parties will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected The originating extension will hear a ring tone or an alarm tone before the time limit If the originating extension does not return to the conference within a specified time period the unattended conference call will be disconnected Originating a 5 party Conference Call 5 party Conference A PT user can originate a 5 party conference call with 5 extensions or a combination of 3 extensions and 2 outside parties if the PT is permitted through system programming To establish a 5 party conference call To continue N gt om gt E gt C gt OG gt gt Off hook Enter 22 Dial desired Talk Press CONF phone number To change to a 5 party conference call during a 3 party conference call For an outside phone number press the CO first press the HOLD button instead button or seize an outside CO line before of going off hook dialling the phone number ad aa es Optional Press CONF Talk A 5 party conference call is now established 58 User Manual 1 4 During a Conversation To disconnect a 5 party conference call At the original extension z v On hook e e Only one 5 party conference call can be in progress at a time e You
42. ELECT Press SELECT o e f the desired number is more than 32 digits divide the number and store it into more than one speed dialling number e X FLASH RECALL PAUSE SECRET INTERCOM and CONF can also be stored e f you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store an outside CO line access number 9 0 81 88 If you need to enter an account code when making outside CO line calls you can enter the feature number and specified account code after the outside CO line access number lt Example gt oe SECRET Se 9 0 xx 1234 if 123 4567 Automatic line Account code Account code Phone number access number feature number For New Zealand 1 or 9 136 User Manual 3 3 Customising Your PBX System Programming System Speed Dialling Name 011 You can store the name associated with each speed dialling number These names are displayed when making calls using the System Speed Dialling feature To enter characters refer to Entering Characters ED COCOCD gt D gt mee gt gt STORE gt C Enter 011 Press NEXT Dial system Enter name Press STORE Press END speed dialling max 16 number 00 99 characters To continue NEXT _ o gt _PREV_ Press NEXT Press PREV SELECT Press SELECT D
43. END 4 10 digits e e When this setting is changed all assigned DISA security codes are cleared 138 User Manual 3 3 Customising Your PBX System Programming Entering Characters You can enter the following characters The tables below show you the characters available for each button Table 1 Alphabet mode Table 2 Numeral mode Times Pressing Times Pressing SELECT SELECT Buttons Buttons oieee e e ee eee EB 2 L3 4 C5 C6 L9 LO E gt OR 6 5 times FWD DND Notes e To toggle between Alphabet mode and Numeral mode press SELECT e To move the cursor right press gt e To delete all characters press CLEAR To delete a character press lt t User Manual 139 3 3 Customising Your PBX System Programming 140 User Manual Section 4 Appendix This chapter provides Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer User Manual 141 4 1 Troubleshooting 4 1 Troubleshooting 4 1 1 Troubleshooting cannot make calls using the telephone e The telephone is locked am Unlock your telephone t 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock Some features do not function e System management may restrict certain features am Consult your manager or dealer cannot make calls to oth
44. FORE DISCONNECTING THE POWER CONNECTION WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION RECONNECT THE POWER FIRST AND THEN RECONNECT THE TELECOM CONNECTION THIS UNIT IS EQUIPPED WITH AN EARTHED PLUG FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHED OUTLET THAT HAS BEEN INSTALLED ACCORDING TO APPLICABLE REGULATIONS TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE ENSURE THAT THE AC OUTLET IS LOCATED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE TO PROTECT THIS UNIT FROM STATIC ELECTRICITY DO NOT TOUCH ANY EXTERNAL CONNECTORS OF THE UNIT Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 2 Do not use this product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak to report the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire as they may explode Dispose according to local regulations SAVE THESE INSTRUCTIONS User Manual KX TES824CE KX TEM824CE and th
45. ISA Security Code 512 You can assign required Direct Inward System Access DISA security codes if Trunk Security or All Security is selected in DISA Security Mode 511 To end J coc gt GED gt gt Cecurty code gt GORE gt GED Enter 512 Press NEXT Enter code Enter security code Press STORE Press END number 1 4 4 10 digits To continue NEXT Jom _PREV Press NEXT Press PREV Press SELECT User Manual 137 3 3 Customising Your PBX System Programming e WARNING RS There is a risk that fraudulent telephone calls will be made using the Outside to fF Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e Security code numbers not security codes are logged by Station Message Detail Recording SMDR e The number of digits required for DISA security codes can be assigned in DISA Security Code Digits 530 DISA Security Code Digits 530 You can select the number of digits used for DISA security codes assigned in DISA Security Code 512 D GIGI gt ex gt GEE gt STORE gt Enter 530 Press NEXT Press SELECT Press STORE Press
46. Integration If you cannot answer calls you can set them to be forwarded to your mailbox in a Panasonic VPS that supports either Inband DTMF Integration e g KX TVP series VPS or APT Integration e g KX T VP50 series VPS If your telephone has a MESSAGE button or Message Ringer Lamp the corresponding button or lamp turns on and lets you know you have messages A single line telephone SLT user will hear dial tone 3 when going off hook if there are any messages in his or her mailbox To set cancel PT SLT FWD DND Y Co Cancel 7 voice mal Q e CD Micas gt b TAEB C2 Busy No Answer Off hook Press FWD DND Enter required number Dial voice mail or enter 71 extension number For Cancel go on hook directly after entering O fF aR Enter On hook An SLT user can enter 0 instead of 96 User Manual 1 8 Using User supplied Equipment e f your PBX has a Panasonic VPS connected using Inband DTMF integration your PBX automatically sends a special signal to the Voice Mail port before connecting the caller To on enable this feature it may be necessary to set the signal format required by your VPS before setting the Call Forwarding FWD destination to Voice Mail as follows Setting A only sends the extension number to the Voice Mail port To set or cancel enter 91 or 90 respectively after pressing the FWD DND button or entering 71 Setting B default sends 6
47. NITOR button To start talking lift the handset Press the Call button on the Doorphone 000000 000000 000000 000000 200000 Go on hook by doing any of the Press the Recall hookswitch briefly g following lj e Hang up FEA e Press the SP PHONE button e Press the MONITOR button z Enter the required number e desired no S lt Example gt Enter the account code You will hear a busy confirmation Dial an extension number J dial ring or ringback tone B Tone Busy Tone C Tone Confirmation Tone D Tone Dial Tone R B Tone Ringback Tone outside Dial an outside telephone number Dial an extension number or outside telephone number 14 User Manual 1 1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console you will be able to use some of the useful feature buttons described below These buttons simplify certain operations The illustrations below may differ from the actual buttons on your telephone Fixed Buttons CO SP PHONE DO Used to access an outside CO line or pisa Used to select handset or hands free co outside CO line group when making or operation receiving a call The button s preprogrammed Outside CO Line Access method determines which line is selected Can also be customised as a feature button AUTO DIAL STORE Used for System Speed Dialling Saved Number Redial playing back personal common BV ou
48. Overwrite C Tone Off hook Enter 737 Enter 2 to disregard Enter On hook or 3 to overwrite ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Caller ID Selection Common button 116 User Manual 2 1 Control Features 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages If an optional voice message card is installed in the PBX the operator or manager can record play or erase a common Built in Voice Message BV outgoing message OGM in the common message area When an outside CO line call is automatically directed to the common message area or when a Direct Inward System Access DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message To play back or erase the voice message refer to 1 5 5 Using Voice Messaging Built in Voice Message BV To record PT SLT DD gt WAZ gt ommno gt GD gt 2 C Tone Off hook Enter 722 Dial common BV OGM Enter 1 Enter number 01 24 An SLT user can enter 0 GT instead of gt gt 4 gt Record On hook a message A PT user can play back the message by pressing the AUTO DIAL STORE button instead of going on hook To play back PT SLT X gt OO gt omno gt C gt 2 p gt C Tone Off hook Enter 722 Dial common BV OGM Enter 2 Enter number 01 24 pp 4 J gt An SLT user can ente
49. Panasonic Advanced Hybrid System User Manual KX TES824 uode KX TEM824 Thank you for purchasing a Panasonic Advanced Hybrid System Please read this manual carefully before using this product and save this manual for future use 2 Feature Highlights 1 5 5 Using Voice Messaging Built in Voice Message BV Built in Voice Message You can set incoming calls to be forwarded to your personal message area to let callers leave voice messages when you cannot answer the phone Hello this is 204 Please leave your message 1 1 1 Before Operating a Telephone Telephones A Panasonic proprietary telephone PT and single line device Such as a fax machine modem SLT or wireless telephone can be connected to one extension jack in parallel These devices share the same extension number User Manual 1 8 3 If a Voice Processing System is Connected Voice Mail Integration You can set your calls to be forwarded to a separate Voice Processing System VPS to let callers leave messages in your mailbox when you cannot answer the phone 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 3 level Automated Attendant A caller can be directed to the desired party simply by pressing a single digit number as directed by the 3 level DISA outgoing messages OGMs First DISA Dial 0 Operator OGM 3 level Dial1 DISA OGM 1 3 level 3 level Di
50. SS Enter 2 Press STORE Press PROGRAM PF or MESSAGE 130 User Manual 3 2 Managing Call Logs 3 2 Managing Call Logs 3 2 1 Requirements The manager can view print out and clear call log information for each extension Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 17730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In order to perform programming your extension must be idle on hook and holding no calls User Manual 131 3 2 Managing Call Logs 3 2 2 Viewing Printing and Clearing Call Logs PROGRAM AUTO DIAL HOLD PROGRAM O gt CENCE menace gt gt GRAD gt S gt Oo password AP p Press PROGRAM Enter Enter manager Press Follow Press Press PROGRAM password STORE programming HOLD input r TRANSFER AUTO DIAL 1 Clearing the call records of each extension 1 exteninn O STORE AUTO DIAL 1 Printing the call records of each extension 1 extensionno STORE AUTO DIAL 3 Clearing the call records of all extensions 5 i STORE e e 1 To move to the next or previous extension
51. To play OGMs for 3 level AA AA no for 3 level DISA OGM 0 9 if not required AA no for 2 level DISA OGM 0 9 User Manual 119 2 1 120 Control Features Adjusting the current date and time Date amp Time Set Cancelling Extension Lock at all extensions Extension Lock CANCEL ALL Clearing the Live Call Screening LCS Password LCS Password Control Setting a password to each extension Extension Password Set Manager only User Manual 7 date and time Co extension no E2 AUTO DIAL uro SP PHONE 9 manager password STORE To continue SP PHONE AUTO DIAL extension password D STORE REDIAL 2 1 Control Features 1 Up to 32 messages DISA UCD max 8 3 level AA max 24 can be recorded The total recording time is 3 minutes When an optional message expansion card for DISA UCD OGMs is added the total recording time of the PBX is increased to 6 minutes When the total time of all recordings becomes 3 or 6 minutes or more the PBX automatically stops recording Record messages using the handset not the Hands free microphone to reduce background noise 2 Before entering 9 go off hook 3 Delete Complete is shown on a display proprietary telephone PT While this message is shown you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD 4 The message is played back S While the message is being pla
52. Using User supplied Equipment 1 8 1 Ifa Doorphone Door Opener is Connected Calling to and from a Doorphone Doorphone Call Opening a Door Door Open Calling to and from a Doorphone Doorphone Call You can talk to a person at the door through the doorphone The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming To call from the doorphone Doorphone Press Call button for 1 s To answer a call from a doorphone PT SLT N Off hook To call a doorphone PT SLT S gt GH Na Tone Off hook Enter 31 Dial doorphone number 1 4 User Manual 93 1 8 Using User supplied Equipment o e f no one answers a doorphone call within a specified time period ringing stops and the 5 call is cancelled e Doorphones 1 and 2 or doorphones 3 and 4 cannot be used at the same time When one is in use you cannot have a conversation with the other Opening a Door Door Open You can unlock a door from your extension if enabled through system programming From an enabled extension PT SLT DS gt OD gt m D SE C Tone Off hook Enter 55 Dial door opener On hook number 1 4 From an extension that is on a call with a doorphone PT SLT 5 o gt a Enter 5 or press Recall hookswitch On hook and then enter 5 e e The door will stay open for a specified time period
53. You can confirm the current forward destination by pressing the FWD DND button while on hook cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 1 5 Before Leaving Your Desk 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message If you are unable to answer calls you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone PT users when they call you The message you select can explain the reason for your absence and is also shown on the display of your PT every time you go off hook Gone Home Extension number Hour Minute AM or BM Out Until Month Day In a Meeting To set PT SLT SS 7 5 Extension no Hour 01 12 Minute 00 59 AM 0 PM 1 Month 01 12 Day 01 31 Off hook Enter 75 Enter required number gt SS Enter On hook An SLT user can enter 0 instead of To cancel PT SLT X gt DH oH fF S amp S Off hook Enter 75 Enter 0 Enter On hook An SLT user can enter 0 instead of User Manual 67 1 5 Before Leaving Your Desk To confirm Display PT ed Off hook e Enter the desired value in the positions You must enter the number of digits 5 represented by the number of symbols 68 User Manual 1 5 Before Leaving Your Desk 1 5 3 Preventing Other People
54. a Max 32 digits Dial destination extension number Or dial outside CO line access number and then outside phone number To set cancel from another extension PT SLT FWD DND D m Off hook Press FWD DND or enter 71 E Enter your P gt evetsionne gt Dial your extension number CO Cancel 1 Al Calls C2 Busy No Answer C3 To Outside CO Line Enter required number For Cancel go on hook directly after entering O gt g C Tone S Enter On hook CE Follow Me Follow Me Cancel Enter 5 or 8 y On hook An SLT user can enter 0 instead of User Manual 65 1 5 Before Leaving Your Desk 66 The FWD DND button light shows the current status as follows Off Neither feature is set Red on Do Not Disturb DND mode Flashing red slowly FWD mode If a proprietary telephone PT user sets the FWD Busy No Answer feature the FWD DND button light will keep flashing while on hook To stop the button from flashing go off hook and enter 716 A call can only be automatically forwarded one time In the example below extension A s calls are being forwarded to extension B If extension B tries to set FWD to extension C the extension B user hears a reorder tone and the setting is denied If extension B has already set FWD to extension C and extension A tries to set FWD to extension B the setting is also denied jus Lay TEO PF
55. age Waiting Joining an Existing Call Executive Busy Override Calling an Extension That Is Refusing Calls DND Override Reserving a Busy Line Automatic Callback Busy Camp on If a dialled extension or a desired outside CO line is busy you can set the Automatic Callback Busy feature Then when the extension or outside CO line becomes idle your telephone will ring automatically When you answer the callback ring e adialled extension becomes idle e adesired outside CO line that is in use by another extension becomes idle You cannot set Automatic Callback Busy for a busy party outside of the PBX When you answer the callback ring e For an outside CO line call The line is seized e For an intercom call The called extension starts ringing automatically To set for both an outside CO line call and an intercom call PT SLT While hearing a busy tone Ce fF GE C Tone y Enter 6 On hook To answer a callback ring set for a busy extension PT SLT While hearing a callback ring A son 4 Off hook Talk User Manual 31 1 2 Making Calls To answer a callback ring set for a busy outside CO line PT SLT While hearing a callback ring SS Na aa phone no gt Off hook Dial outside phone Talk number 8 e f you do not answer the callback ring within 10 seconds 4 rings this feature will be 5 cancelled To cancel the callback ring Automatic Callback Busy Cancel
56. al 2 DISA Dial 0 bisa OGM 2 OGM 22 3 level Dial 3 DISA OGM 3 gt Dial 1 3 level Dial 2 DISA OGM 24 1 1 Before Operating a Telephone Easy Operation Call Routing for Fixed Line SMS This PBX can route incoming calls sent from a Short Message Service SMS centre to specific single line telephones SLTs that support SMS A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily The Message Ringer lamp if equipped informs you of any calls or messages waiting SMS centre Telephone Company vi Message Ringer Lamp Navigator Key For more details consult your dealer In this manual e Proprietary Telephone is abbreviated as PT 1 Single Line Telephone is abbreviated as SLT Proprietary Telephone with a Display is abbreviated as Display PT e The suffix of each model number is omitted e The following icons are used as hints and conditions throughout this manual P di Hints Conditions E E 1 In this manual proprietary telephone PT means an analogue proprietary telephone APT User Manual 3 Important Information WARNING THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER WHEN RELOCATING THE EQUIPMENT FIRST DISCONNECT THE TELECOM CONNECTION BE
57. and you can answer the call by pressing this button e Even if this feature is set timed reminder alarms and hold recall tones ring tones or alarm tones will still ring cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb button 84 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 3 Receiving Call Waiting During a conversation you can be informed of a waiting call by a tone through the built in speaker of your proprietary telephone PT or the handset of your single line telephone SLT Default Disable To change the call waiting tone using your PT refer to 3 1 2 Changing Settings Using Programming Mode To answer a waiting call refer to 1 4 4 Answering Call Waiting To set cancel for outside CQ line calls PT SLT 1 Set WS gt aD gt e gt D E T C Tone y Cancel Off hook Enter 731 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of To set cancel for intercom doorphone calls PT SLT 1 set gt ED D nN d TAEDEB d Ta Sanca C Tone y Off hook Enter 732 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of User Manual 85 1 7 Setting the Telephone According to Your Needs 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny You can prevent other extension users fro
58. area call log including caller information with associated voice messages so that other extensions cannot access your logged information Refer to 1 5 3 Preventing Other People from Using Your Telephone Extension Lock e Caller information is also logged for unscreened transferred calls even if not answered In this case the caller information will be logged in the final destination s personal area cS Customising Your Phone 3 1 3 Customising the Buttons Create or edit a Caller ID Indication Personal button Caller ID Indication Common button Caller ID Selection Personal button Caller ID Selection Common button or Message button User Manual 107 1 9 Using a Display Proprietary Telephone 108 User Manual Section 2 Operator Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX Your PBX supports one manager extension jack 01 and one operator User Manual 109 2 1 Control Features 2 1 Control Features 2 1 1 Locking Other Extensions Remote Extension Lock 110 The operator or manager can lock or unlock an extension This feature is also Known as Remote Station Lock Control pp To lock unlock Extension Lock Press Extension Lock 8 e This feature overrides the Extension Lock feature If Extension Lock has already been set x by the extension user and this feature is set afterwards the extension user cannot can
59. ation Tones Tone 1 The feature was set successfully or the Extension Lock feature was set or cancelled Tone 2 The new feature setting was the same as the previous setting or certain features were successfully performed or accessed e g Call Hold Automatic Callback Busy Tone 3 Before the following features activate e Retrieving a held call e Picking up another call e Establishing a conference e Paging Answering a paging announcement User Manual 157 4 3 Identifying Tones 158 User Manual Index User Manual 159 Index Numerics 2 way Record 17 101 129 2 way Transfer 17 102 129 301st Incoming Call Logged inthe Common Area 116 3 level Automated Attendant 2 3 party Conference 56 151 5 party Conference 58 147 A Absent Message 67 147 Accessing Another Party Directly from Outside Direct Inward System Access DISA 40 Accessing External Services External Feature Access EFA 95 Account Code Entry 24 145 Adding a Third Party During a Conversation 3 party Conference 56 Alternate Calling Ring Voice 38 151 Alternate Receiving Ring Voice 126 Answering a Call from Another Telephone Call Pickup 45 Answering a Call Ringing at Another Telephone Call Pickup 45 Answering Call Waiting 53 Answering Call Waiting from the Telephone Company 55 Answering Call Waiting inthe PBX 53 Answering Calls 43 Answering Hands free Hands free Answerback 44 Answering Denyin
60. attery There is no memory loss except for the data associated with Automatic Callback Busy Redial and Call Park 144 User Manual 4 2 Feature Number Table 4 2 Feature Number Table 4 2 1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features The numbering plan can be selected through system programming Numbers in parentheses indicate that the feature numbers are different from those of Plan 1 when Plan 2 or Plan 3 is selected Feature While a dial tone is heard Numbering Additional Number 1 2 1 Basic Calling To call the operator Operator Call To select an idle outside CO line automatically outside phone no Automatic Line Access To select an idle outside CO line in the specified outside CO line group no 1 8 outside CO line group automatically Outside outside phone no CO Line Group Access Using an Account Code Account Code Entry account code outside phone no 1 2 2 Easy Dialling Using Numbers Stored at Your Extension Personal Speed Dialling To store personal speed dialling no 0 9 phone no 0 Todial personal speed dialling no 0 9 To confirm personal speed dialling no 0 9 Using Numbers Stored in the PBX System Speed Dialling Todial system speed dialling no 00 99 Dialling a Preset Number by Going Off hook Hot Line To store 2 phone no To set 1
61. ature button Refer to 3 1 3 Customising the Buttons Feature Numbers Features have been assigned feature numbers which can be entered on your telephone to access the corresponding feature Some features are only accessible by entering the feature number In addition some features require other additional parameters to be entered to activate the feature Where necessary these are specified in the text Notice The default value assigned to certain features may vary depending on your country area For more details consult your dealer If you use an SLT that does not have the X or keys E e it is not possible to access features that have X or in their feature numbers Co Tone Various tones are used during or after operations to provide you with information For more details regarding the types of tones and their meanings refer to 4 3 1 Identifying Tones Appendix Display In this manual you will see the phrase the display This refers to the display of a Panasonic PT When you use a Panasonic display PT displayed messages or items help you to operate the telephone 12 User Manual 1 1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT you can confirm your own extension number by pressing the x key 2 times XX while on hook or by accessing personal programming For more details refer to 3 1 2 Changing Settings Using Programming Mode
62. atures 126 Clearing Features Set at Your Extension Extension Feature Clear 90 CO 15 Common BVOGM 71 117 CONF 16 Conference 16 56 128 Confirmation Tones 157 Confirming Your Own Extension Number Self extension Number Confirmation 127 Connection Example 19 Control Features 110 Customised Buttons 16 Customising the Buttons 128 Customising Your PBX System Programming 133 Customising Your Phone amp PBX 123 Customising Your Phone Personal Programming 124 D Data Line Security 88 149 Date amp Time Set 120 Day 16 128 DialTones 155 Dialling a Preset Number by Going Off hook Hot Line 27 Direct Inward System Access DISA 40 Direct Message 72 Direct Station Selection DSS 16 128 DISA Security Code 512 137 DISA Security Code Digits 530 138 DISA gt Direct Inward System Access DISA 40 Display 12 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area 116 DND Override 37 151 DND Tone 156 DND gt Do Not Disturb DND 84 Do Not Disturb DND 84 Door Open 94 149 Doorphone Call 149 Doorphone Chime Patterns During a Conversation 47 E Easy Dialling 25 EFA gt External Feature Access EFA 95 154 Index Electronic Station Lockout gt Extension Lock 69 147 Entering Characters 139 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL 115 Examples 1
63. call is disconnected e To return to the held call before the destination answers press the TRANSFER button or corresponding CO INTERCOM button e After transferring the call to an outside party you can join the call by pressing the CO button that you used to transfer the call A 3 party conference call is established Conference e To change the transfer destination before going on hook press the CO button whose indicator is flashing slowly to retrieve the call then repeat the Call Transfer procedure cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Direct Station Selection DSS button 48 User Manual 1 4 During a Conversation 1 4 2 Holding a Call Holding Holding in a System Parking Zone Call Park e e Ifa callis not retrieved within a specified time period you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone If an outside CO line call is not retrieved within 30 minutes of being put on hold it will be automatically disconnected Holding There are 2 types of Call Hold mode The difference between them is whether other people can retrieve the held call General Call Hold or not Exclusive Call Hold To hold General Call Hold PT SLT During a conversation HOLD CD E q y OR Ps On hook Press HOLD or Recall hookswitch To hold Exclusive Call Hold During a conversatio
64. cannot change to a 5 party conference call during a 3 party conference call among 3 extensions e Ifa parked call is not retrieved within 5 minutes while you are trying to establish a 5 party conference call you will hear a ring tone If you are having a conversation with another party at that time you will hear an alarm tone in e 3 1 3 Customising the Buttons Create or edit a Conference button User Manual 59 60 1 4 During a Conversation 1 4 6 Muting a Microphone Microphone Mute You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker XP To set cancel AUTO ANS MUTE Press MUTE N e The AUTO ANS MUTE button light shows the current status as follows Off Normal Ji Flashing red slowly Mute This feature is only available during a hands free conversation User Manual 1 4 During a Conversation 1 4 7 Using the Headset Headset Operation Connecting an optional headset allows for hands free conversations This feature is also known as Handset Headset Selection ap To talk using the headset SP PHONE Press SP PHONE User Manual 61 1 4 During a Conversation 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation You can have a conversation in hands free mode using the SP PHONE button ya To switch from the handset to hands free mode During a conversation us
65. cel the lock Only the operator or manager can cancel the lock e The Extension Lock CANCEL ALL feature can cancel all locks placed on extensions using this feature Refer to 2 1 7 Changing System Settings Using Programming Mode e This operation can be performed only if the operator or manager has set the extension password of the corresponding extension Refer to 2 1 7 Changing System Settings Using Programming Mode ISF Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an Extension Lock button User Manual 2 1 Control Features 2 1 2 Switching the Time Service Mode Time Service The PBX can be programmed to make and receive calls differently in each time service mode day night and lunch The time service mode can be set to be changed manually manual mode or TY automatically at preprogrammed times automatic mode through system programming Even if automatic mode has been selected the operator or manager can change the current time service mode manually To change the time service mode manually Day Night Lunch OR 1E X gt gt C2 E no S ee Off hook Press Day Night or Lunch or On hook enter 781 to 783 as you desire To return to automatic mode after changing the time service mode manually WD D gt Off hook Enter 78 To confirm the current time service mode Display PT While on hook E Enter The display shows the curren
66. cel logging of caller information O Cancel 0 when answering a call 2 1 2 Switching the Time Service Mode Time Service 4 To set Day Night Lunch 1 2 3 To cancel O 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 4 To set extension no 76 hour minute 0 AM 1 PM 1 one time 2 daily Tocancel extension no 76 2 To confirm extension no 76 3 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL To erase 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the Common Area To disregard the newest call To overwrite the oldest call 150 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number 2 1 6 Recording Playing or Erasing Common BV 722 Outgoing Messages To record common BV outgoing message OGM no 01 24 1 0 To play back common BV OGM no 01 24 2 0 To erase common BV OGM no 01 24 0 0 e 1 For New Zealand 1 or 9 HB e 2 For United Kingdom and New Zealand Plan 1 36 Plan 2 Plan 3 36 e 3 For United Kingdom and New Zealand Plan 1 56 Plan 2 Plan 3 56 e 4 This feature is only available for the operator manager 1 2 4 When the Dialled Party is Busy or Ther
67. de phone number 4 10 digits One short beep pie Dial outside phone number Seize an outside CO line before dialling the outside phone number User Manual 41 1 2 Making Calls e WARNING RS There is a risk that fraudulent telephone calls will be made using the Outside to fF Outside CO to CO Line Call feature of DISA The cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Enabling DISA security Trunk Security or All Security b Keeping DISA security codes secret c Selecting complex random codes that cannot be easily guessed d Changing codes regularly e CO to CO Line Call Duration The length of outside to outside CO to CO line calls may be limited through system programming Both the outside caller and the outside destination will hear a warning tone 15 seconds before a specified time limit When the timer expires the call is disconnected e If the DISA Automated Attendant AA service is used you can access the desired party simply by pressing a preprogrammed single digit number DISA AA number after or while hearing a DISA OGM or a short beep AA menus can be up to 3 levels deep e If you enter an invalid security code 3 times consecutively the call will be disconnected automatically If you enter a DISA security code a second and third time dialling is not necessary cS Customising Your S
68. de the account code entered cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit an FWD DND Call Forwarding Do Not Disturb 24 User Manual 1 2 Making Calls 1 2 2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers Using a One touch Button One touch Dialling Using Numbers Stored at Your Extension Personal Speed Dialling Using Numbers Stored in the PBX System Speed Dialling Dialling a Preset Number by Going Off hook Hot Line Using a Preprogrammed Number Quick Dialling Using a One touch Button One touch Dialling You can dial a phone number max 24 digits previously stored to a flexible button with a one touch operation Pp One touch Dialling Press One touch Dialling e A telephone number longer than 24 digits can be stored by dividing it among 2 or more 5 One touch Dialling buttons e You can confirm the stored number of a One touch Dialling button by pressing it while on hook e You can press a CO button to select a desired outside CO line before pressing the One touch Dialling button cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a One touch Dialling button store the desired phone number or feature number User Manual 25 1 2 Making Calls Using Numbers Stored at Your Extension Personal Speed Dialling You can store up to 10 numbers at your
69. e KX TES824PD KX TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network PSTN of European countries C The KX TES824E the KX TES824NE the KX TES824GR KX TEM824GR the Panasonic Communications Co Ltd Panasonic Communications Company U K Ltd declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio amp Telecommunications Terminal Equipment R amp TTE Directive 1999 5 EC Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http doc panasonic de Contact Panasonic Services Europe GmbH Panasonic Testing Centre Winsbergring 15 22525 Hamburg F R Germany User Manual 5 Attention 6 Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps motors and televisions These noise sources can interfere with the performance of the PBX This unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight If you are having problems making calls to outside destinations follow this procedure to test the outside CO lines 1 Disconnect the PBX from all outside CO lines 2 Connect known working single line telephones SLTs to those outside CO lines 3 Make a call to an external destination using those SLTs I
70. e PBX a caller can leave a voice message in one of the voice message areas There are 2 types of voice message area personal message area and common message area A personal message area is where callers can leave messages directly for you When an incoming call a call direct to your extension or a call using the Direct Inward System Access DISA Automated Attendant AA service is forwarded to your personal message area the caller will hear a personal Built in Voice Message BV outgoing message OGM and can leave a voice message You can access your personal message area to play back or erase caller messages A common message area is where callers can leave messages for the company When an outside CO line call is automatically directed to the common message area or when a DISA call is redirected to the common message area via Intercept Routing the caller will hear a common BV OGM and can leave a voice message Only the operator or manager can access the common message area to play back or erase caller messages If there are new voice messages in your personal message area or the common message area if accessible you will hear dial tone 4 when going off hook Additionally if your telephone has a MESSAGE User Manual 71 1 5 Before Leaving Your Desk button or Message Ringer Lamp the corresponding button or lamp turns on when a message has been left You can also perform the following operations e You can record play or era
71. e Rotary SLT users cannot programme this feature Using a Preprogrammed Number Quick Dialling You can make a Call simply by using the preprogrammed code number 50 through 59 For more details consult your manager or dealer PT SLT WAN gt quick dialling no Off hook Dial quick dialling number 50 59 a e This feature may be restricted depending on system programming 28 User Manual 1 2 Making Calls 1 2 3 Redialling Redial features make it easy to make consecutive calls to the same outside party Redialling the Last Outside Number You Dialled Last Number Redial Saving an Outside Phone Number for Redialling Saved Number Redial a e Up to 64 digits X PAUSE and SECRET INTERCOM which stops all or part of the number from being displayed can be stored and redialled The outside CO line access number is not counted as a digit e If you hear a busy tone after pressing the REDIAL or Save button select another line and then press the REDIAL or Save button or dial the feature number to retry e You can confirm the stored number by pressing the REDIAL or Save button while on hook e Automatic Redial f To redial automatically if the called party is currently busy press the SP PHONE or EE MONITOR button and then the REDIAL or Save button Redialling will be automatically repeated until the called party answers or until a specified time limit is reached You can perform other ta
72. e indicator is flashing slowly The following are extensions that cannot receive paging announcements a PT that is ringing or busy a PT in Paging Deny mode a PT in Do Not Disturb DND mode User Manual 81 1 7 Setting the Telephone According to Your Needs 1 7 Setting the Telephone According to Your Needs 1 7 1 Setting the Alarm Timed Reminder You can set your telephone to ring at a set time to remind you of a meeting appointment or as a wake up call The alarm can occur either one time or daily every day until cancelled at a preset time When you go off hook to answer you hear a special dial tone dial tone 3 To set PT SLT 0 AM 1 Onetime YD gt ow gt gt gt 1 PM 2 Daily Off hook Enter 76 Enter hour 01 12 and minute 00 59 Enter 1 for one time and then 0 for AM or 1 for PM or 2 for daily gt gt gt gt D g2 a C Tone Enter On hook An SLT user can enter 0 instead of To cancel PT SLT DS o o gt m f S amp S C Tone Off hook Enter 76 Enter 2 Enter An SLT user can enter 0 instead of 82 User Manual 1 7 Setting the Telephone According to Your Needs To stop the alarm PT SLT D a 3 Pressing any button also stops Off hook the alarm To confirm Display PT RNN gt z6 P Off hook Enter 76 N e The alarm rings for 30 seconds e f you receive an incoming call during an a
73. e is No Answer Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Calling an Extension That Is Refusing Calls DND Override Joining an Existing Call Executive Busy Override Reserving a Busy Line Automatic Callback Busy Camp on 1 2 5 Switching the Calling Method Alternate Calling Ring Voice 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup Call Retrieving from a Telephone Answering Machine TAM 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion 1 4 5 Talking to Multiple Parties Conference Adding a Third Party During a Conversation 3 party Conference 1 8 1 If a Doorphone Door Opener is Connected From an extension that is on a call with a doorphone e e Dial after dialling the TAM s extension number and hearing a busy tone User Manual 151 4 2 Feature Number Table Feature When the extension is on hook Numbering 1 7 5 Turning on the Background Music BGM To set cancel 1 7 7 Checking the Time Service Mode 2 1 2 Switching the Time Service Mode Time Service To confirm the current mode 3 1 2 Changing Settings Using Programming Mode Confirming Your Own Extension Number Self extension Number Confirmation 152 User Manual 4 3 Identifying Tones 4 3 Identifying Tones 4 3 1 Identifying Tones While On hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types outside
74. e touch Used to leave a message waiting indication call back the party who left the message waiting indication or play back voice messages Message for another extension Used to access voice messages stored for another extension ees SA Oana Used to set the FWD or DND feature for the extension Do Not Disturb Used to store a telephone number while in a conversation with an outside Save ji party or while hearing a busy tone and then easily redial the number later Conference Used to establish a 3 party or 5 party conference call Log in Log out Used to switch between Log in and Log out status Extension Lock Used to remotely lock or unlock another extension Day Used to change the time service mode to day mode Message 16 User Manual 1 1 Before Operating a Telephone Customised Button Function O o Night Used to change the time service mode to night mode Used to change the time service mode to lunch mode Used to inform you of calls logged in the common area store the information Caller ID Indication Common of an incoming call during a conversation and view caller information while on hook and then call back a caller Used to inform you of calls logged in your personal area store the information Caller ID Indication Personal of an incoming call during a conversation and view caller information while on hook and then call back a caller Used to display and cycle through the information of an incoming call
75. ecsesccsseessecesecesecsseeeaeeeneesecssecsseeeaeeeneeenecssecsseesoneaneeas 145 4 3 Identifying TONES icici sec sctisne cece sntinece ea eai ena a iaat 153 431 NOTING TONGS wes sce ntened enanena nr nunen ETRE AEAT EEA EAEE ERAEN 153 MOOK sarae o E 159 User Manual 9 10 User Manual Section 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX User Manual 11 1 1 Before Operating a Telephone 1 1 Before Operating a Telephone 1 1 1 Before Operating a Telephone What Kind of Telephone Can Be Used You can use a single line device such as a single line telephone SLT fax machine modem or wireless telephone or a Panasonic proprietary telephone PT such as the KX T7730 Some features may not be available depending on the telephone you are using If you are using a Panasonic PT with special feature buttons or a display Display PT or both follow the procedures that use feature buttons or the display for easy operation If you are using an SLIT follow the procedures that use specified numbers to access features feature numbers If you use a Direct Station Selection DSS Console you can also use the buttons on the DSS Console to perform operations instead of the buttons on the connected PT If you use a Panasonic PT that does not have feature buttons you may change one of the unused flexible buttons to a fe
76. ed to perform operations and display notifications from both the Message Waiting and Built in Voice Message BV features If a message has also been left in a voice message area Voice Message will be shown on a display PT when the MESSAGE button is pressed Refer to 1 5 5 Using Voice Messaging Built in Voice Message BV e Each extension can have a maximum of 8 messages waiting when using the Message Waiting feature or a maximum of 125 voice messages waiting when using the BV feature User Manual 35 1 2 Making Calls cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Message button or Message for another extension button Joining an Existing Call Executive Busy Override You can join an ongoing conversation establishing a 3 party conference call if your extension is permitted through system programming To join an outside CO line call N gt ap a es Optional Off hook Press red lit CO Talk A 3 party conference call is now established To join an intercom call PT SLT While hearing a busy tone 3 J a es Optional Enter 3 Talk A 3 party conference call is now established To disconnect one party and talk with another when one of the parties is an outside party LOR INTERCOM Press CO or INTERCOM 36 User Manual 1 2 Making Calls To leave the conference call PT SLT Bo The other 2 parties can continue their conversation
77. er extensions e An idle or assigned outside CO line is being using a proprietary telephone PT seized The line seized when going off hook was changed in personal settings gt 3 1 2 Changing Settings Using Programming Mode mm f this setting has been changed press the INTERCOM button after going off hook and then follow the instructions My new telephone does not function e The previous extension s settings have not been correctly cleared m Clear the settings and then programme your desired settings again t 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear 3 1 2 Changing Settings Using Programming Mode 3 1 3 Customising the Buttons My PT does not have the button needed e Some models do not have certain feature buttons to perform a certain operation m Customise a flexible button to function as the desired button gt 3 1 3 Customising the Buttons m Enter the specified feature number instead of pressing the feature button gt 1 1 1 Before Operating a Telephone When I try to make an outside CO line e The telephone is locked call hear a reorder tone or the display shows Restricted am Unlock your telephone t 1 5 3 Preventing Other People from Using Your Telephone Extension Lock 2 1 1 Locking Other Extensions Remote Extension Lock e Toll restriction is activated am Consult your manager or dealer e An account code is required f 1 2 6 Using You
78. esaaes 71 1 6 Making Answering a Paging Announcement s sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnna 79 OA PRA a E E E pence ueen ecoemeesat seen dnoeia saan 79 1 6 2 Answering Denying a Paging Announcement ccccceececeeeeeeeeeeeeeeeeseeeesseeeeseeesseeeesaaes 81 1 7 Setting the Telephone According to Your NeedS ccccesseeceseeeeeseeeeseeeeeneeeenseeeenenes 82 1 7 1 Setting the Alarm Timed Reminder cccccccceeceseeeceeeeceeeceeeeceeeseueeseeeeeeeseeeeseeseeeesees 82 1 7 2 Refusing Incoming Calls Do Not Disturb DND 0c cccceceeeecseeeeeeeeeseeeeeseeeeeneeeesaaes 84 1 7 3 Receiving Call Waiting cncctnaciessanesiavecsencedasmesivanetaaieedesstunjuscovsectaitesedectuinesteapeinniceuesmntuiuedess 85 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny 86 1 7 5 Turning on the Background Music BGM ccccseececeeeeeeeeeeeeeeeeeeeeeeeeeesaueeesaeeeneeeesaees 87 1 7 6 Protecting Your Line against Notification Tones Data Line Security ccceeeeeeee ees 88 1 7 7 Checking the Time Service Mode ccccccseccceeeecceeeeceeecceseeeseeeneeeeseesssueesseeesneesessass 89 1 7 8 Clearing Features Set at Your Extension Extension Feature Clear ccccccseceeeeeeeees 90 1 7 9 Monitoring a ROOM ROOM MONItOL cccccecccseccceseeseeeeeeeeceeeesueeceueeseueeseeeseueesseeseueetanes 91 1 8 Using User supp
79. essaging Built in Voice Message BV You can also set caller information to be automatically logged into your personal area or the common area even when you answer an outside CO line call Additionally logged phone numbers can be edited so that you can call callers back without worrying about outside CO line access numbers area codes etc The following information is logged e Caller s Phone Number amp Name e Date Time of receiving call e Voice Message if stored To check the number of logged calls Display PT While on hook Caller ID Selection lt Display Example gt Personal Common New 002 0O1d 003 Press Caller ID Selection Personal Common e e Since the status of call records is always shown on the bottom of a PT with a 3 line display a such as the KX T7735 pressing the Caller ID Selection Personal Common button while fF on hook is not necessary If both a Caller ID Selection Personal button and a Caller ID Selection Common button are assigned to a PT the status of call records of the Caller ID Selection Common button are shown on the display while on hook User Manual 103 1 9 Using a Display Proprietary Telephone Old Call records that have previously been viewed J e New Call records that have not previously been viewed aa Both new and old call records are stored in each personal and common area To view caller information and call back a caller Display PT When the Ca
80. f a call cannot be carried out correctly there may be a problem with the outside CO line that the SLT is connected to Contact your telephone company If all SLTs operate properly there may be a problem with your PBX Do not reconnect the PBX to the outside CO lines until it has been serviced by an authorised Panasonic Factory Service Centre Never attempt to insert wires pins etc into the vents or holes of this unit Wipe the unit with a soft cloth Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner When using a Panasonic proprietary telephone PT use only the correct Panasonic handset User Manual For Future Reference Please print record and retain the following information for future reference Note The serial number of this product can be found on the label affixed to the unit You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft MODEL NO SERIAL NO DATE OF PURCHASE NAME OF DEALER DEALER S ADDRESS DEALER S TEL NO User Manual 7 Table of Contents MOODS AU OUR annii EE senenueesageane eeeeeeectea sates E ETETETT 11 1 1 Before Operating a Telephone cccccccsseeceseceneecnseecnseceseecenesensseeasseesenenseeenseoesesoneess 12 1 1 1 Before Operating a Telephone ccc ceccccccceececeseeceeeceaeeseeecseeceeesueeseeeseueesueeseeesseee
81. g a Paging Announcement 81 Appendix 141 AUTO ANS Auto Answer MUTE 15 AUTO DIAL STORE 15 Automated Attendant AA 42 Automatic Calloack Busy Camp on Automatic Callback Busy Cancel 32 Automatic Line Access 21 145 Automatic Redial 29 30 Background Music BGM 87 Basic Calling 20 Before Leaving Your Desk 64 Before Operating a Telephone 12 BGM gt Background Music BGM 87 BSS gt Busy Station Signalling BSS 32 Built in Voice Message BV 2 71 148 Busy Station Signalling BSS 32 151 Busy Tone 156 BV gt Built in Voice Message BV 71 C Call Forwarding FWD 64 CallHold 49 Call Hold Retrieve 50 146 Call Park 51 146 Call Park Retrieve 51 Call Pickup 45 Call Pickup Deny 46 146 Call Routing for Fixed Line SMS 3 Call Splitting 52 Call Transfer 47 Call Waiting 53 85 149 31 151 160 User Manual Call Waiting Tone Type Selection 126 Caller ID Indication Common 17 129 Caller ID Indication Personal 17 128 Caller ID Selection Common 17 129 Caller ID Selection Personal 17 128 Calling an Extension Refusing Calls DND Override 37 Calling an Outside Party 21 Calling Other Extensions 20 Calling to and from a Doorphone Doorphone Call 93 Calling with the Incoming CallLog 103 Changing Settings Using Programming Mode 125 Changing System Settings Using Programming Mode 119 Changing the Dialling Mode Pulse to Tone Conversion 63 Checking the Time Service Mode 89 Clearing Fe
82. gt programme p O p number Ben Press PROGRAM Follow programme Press STORE Press PROGRAM number o DD Drome o o Which line do you prefer to seize An idle outside CO line when you go off hook to make a call Line Preference Outgoing 1 3 outside CO line no An assigned outside CO line 1 8 Which line do you prefer to answer lla ringing line when you go off hook Line Preference Incoming 2 3 outside CO line no An assigned outside CO line 1 8 From which outside CO lines do you want to receive calls at your 3 4 H a a l lines extension outside CO line no Outside CO Line Ringing _Q Selection 1 8 Ring all outside CO lines User Manual 125 3 1 Customising Your Phone Personal Programming How do you prefer to receive intercom _ Ringing Tone Call Which call waiting tone do you prefer Call Waiting Tone Type Selection 5 Tone 2 You can monitor the message Which service do you prefer when a through the telephone speaker calling party is recording a message Hands free mode in your mailbox Live Call Screening LCS Mode Set LI only ah alert oneds heard Private mode Oo e If there are only 3 lines in the PBX outside CO line numbers 4 through 8 cannot be used T e After the programme number is entered the programme title and the selection are on calls Alternate Receiving Ring Voice 4 2 Directly
83. he Background Music BGM 87 U Unattended Conference 57 Using a Display Proprietary Telephone 103 Using a Navigator Key Volume Key depending on the type of your PT 13 Using a One touch Button One touch Dialling 25 Using a Preprogrammed Number Quick Dialling 28 Using an Account Code Account Code Entry 24 Using Numbers Stored at Your Extension Personal Speed Dialling 26 Using Numbers Stored in the PBX System Speed Dialling 27 Using the Headset Headset Operation 61 Using User supplied Equipment 93 Using Voice Messaging Built in Voice Message BV 71 Using Your Calling Privileges at Another Extension Walking COS 39 V Viewing Printing and Clearing Call Logs VOICE CALL 16 Voice Mail VM Transfer Voice Mail Integration Volume Key 16 132 17 97 129 96 149 W WalkingCOS 146 Warning Tone 157 What Kind of Telephone Can Be Used 12 When Going Off hook 155 When Making Calls 156 When Setting the Features or Programming When Talking to an Outside Party 157 157 Index When the Dialled Party is Busy or There is No Answer 31 When You Use a Panasonic Proprietary Telephone 15 While Off hook 156 While On hook 153 Y Your Extension Number 13 User Manual 163 Index 164 User Manual Panasonic Communications Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for inter
84. he DISA OGM The caller may also be able to access system features or call an outside party by using the caller s password DISA security code depending on the security mode Ask your manager about the mode assigned to your PBX Supported destinations To call an extension From an Outside Telephone n No Security Mode Trunk Security Mode DO Ge ah rN phone no RB Tone amp extension no RB Tone DISA OGM Off hook Dial DISA or one short beep Dial desired phone number extension number You can dial the preprogrammed AA number instead n All Security Mode N gt none ne 2 gt DISA security code pp r S l R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security code phone number 4 10 digits gt oad One short beep extension no R B Tone Dial desired extension number You can dial the preprogrammed AA number instead 40 User Manual 1 2 Making Calls To call an outside party From an Outside Telephone n No Security Mode gt DISA 2 outside y N phone no R B Tone amp phone no DISA OGM or one short beep Off hook Dial DISA Dial outside phone phone number number Seize an outside CO line before dialling the outside phone number n Trunk Security Mode All Security Mode D gt a CE gt Oek gt R B Tone amp DISA OGM Off hook Dial DISA or one short beep Enter Enter DISA security co
85. heard Numbering Additional Number 1 5 5 Using Voice Messaging Built in Voice Message BV Recording Playing or Erasing Personal BV Outgoing Messages To record 1 0 To play back 2 0 To erase O 0 Forwarding Your Calls to Built in Voice Message To set 1 All Calls or 2 Busy No Answer 725 0 To cancel O Cancel 0 Leaving Playing or Erasing Voice Messages To leave a voice message using Direct 1 extension no 0 Message To play back all voice messages in a voice 2 0 message area To erase all voice messages in a voice O 0 message area 1 6 1 Paging All Extensions Group extension group no 1 8 External All Extensions amp External 1 6 2 Answering Denying a Paging Announcement To answer To refuse To accept 1 7 1 Setting the Alarm Timed Reminder To set hour minute O AM 1 PM 1 one time 2 daily 0 To cancel 2 0 To confirm 3 148 User Manual 1 7 3 Receiving Call Waiting To set for outside CO line calls To cancel for outside CO line calls To set for intercom calls doorphone calls To cancel for intercom calls doorphone calls 1 7 4 Preventing Other People from Joining Your Conversation Executive Busy Override Deny To prevent To allow 1 7 6 Protecting Your Line against Notification Tones Data Line Security Toset To cancel 1 7 8 Clearing
86. ight that displays notifications from the Message Waiting feature turns off while you are viewing caller information with the Caller ID Indication Personal Common button e f your telephone has no MESSAGE button you cannot play back associated voice messages while viewing caller information User Manual 105 1 9 Using a Display Proprietary Telephone To erase all caller information in the personal area WS ooo gt a Off hook Enter 70 Enter On hook 8 e Caller information with associated voice messages is not erased by this operation e To erase all caller information in the common area refer to 2 1 4 Erasing All Caller J Information in the Common Area Incoming Call Log in the Common Area CLEAR ALL EE To disregard the newest call overwrite the oldest call in the personal area call log 0 Disregard 1 Overwrite Off hook Enter 737 Enter 0 to disregard Enter On hook or 1 to overwrite SYD gt DEW gt To set cancel logging of caller information when answering a call PT SLT 0 Cancel amp gt gt D Pesona gt CQ 8 C Tone 2 Common area Off hook Enter 738 Enter required number Enter On hook An SLT user can enter 0 instead of e e If you press the Caller ID Indication Personal Common button during a conversation the 5 caller s information is logged regardless of this setting You can set logging of caller information in both the personal a
87. ing an Outside Party There are 4 methods of seizing an outside CO line Use whichever method you prefer unless requested by your manager to use a specific method Choose one of the following methods To select an idle outside CO line automatically Automatic Line Access PT SLT outside i gt gt C4 Off hook Enter automatic line Dial outside phone Talk access number number For New Zealand 1 or 9 e e The default automatic line access number varies depending on your country area For more details consult your dealer User Manual 21 1 2 Making Calls To select an idle outside CO line in the specified outside CO line group automatically Outside CO Line Group Access PT SLT DO G CO N gt F gt poem outside CO gt Off hook Press G CO or dial outside Dial outside phone CO line group access number number and then outside CO line group number 1 8 To select a specified outside CO line EA RNN gt TT EA no gt 4 Off hook Press S CO Dial outside phone Talk number To select an idle unassigned outside CO line outsid i DD R gt gt k Off hook Press O CO Dial outside phone Talk number 22 User Manual 1 2 Making Calls o e The Single CO S CO and Group CO G CO button lights show the current status as a follows Off The line is idle Green on You are using the line Red on Another extension is using the line S CO or
88. ing the handset SP PHONE n Press SP PHONE On hook Do not go on hook without pressing the SP PHONE button first or the call will be disconnected To switch from hands free mode to the handset During a conversation in hands free mode N Off hook If it is difficult to hear the other party s voice J J e Helpful hints for hands free operation 62 User Manual Increase the volume using the Navigator Key or Volume Key If the other party has difficulty hearing you Decrease the volume If the other party reports that your voice echoes Use the telephone in a room that has curtains carpeting or both If parts of the conversation cannot be heard If you and the other party speak at the same time parts of your conversation may be lost To avoid this try to speak alternately 1 4 During a Conversation 1 4 9 Changing the Dialling Mode Pulse to Tone Conversion If you are using a pulse type outside CO line you can temporarily change the dialling mode from pulse to tone to access computer telephone services that require tone dialling such as Voice Mail PT SLT gt GOD gt Cwm Dial phone number Enter Dial desired number Pulse mode Tone mode o e You cannot change from tone to pulse dialling mode User Manual 63 1 5 Before Leaving Your Desk 1 5 Before Leaving Your Desk 1 5 1 Forwarding Your Calls Call Forwarding FWD
89. jack number press the SP PHONE NEXT x or REDIAL PREV button respectively To move to another extension jack number press Ff the AUTO ANS MUTE button one time and dial the desired number To move to another programme number 5 press the AUTO ANS MUTE button 2 times e 2 To confirm the cleared date and time press the FWD DND Call Forwarding Do Not Disturb or MESSAGE button To return to the previous display press the same button again e 3 To move to another programme number 1 press the AUTO ANS MUTE button one time 132 User Manual 3 3 Customising Your PBX System Programming 3 3 Customising Your PBX System Programming 3 3 1 Programming Information You can change the default settings of your PBX according to your requirements Customisable programming items are shown below with the programme number in parentheses e System Speed Dialling Number 001 e System Speed Dialling Name 011 e DISA Security Code 512 e DISA Security Code Digits 530 Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone PT with a display e g KX 1T7730 Manager Password To enter programming mode the manager password the password of the extension connected to extension jack 01 is required You can enter the system password instead of the manager password Ask your administrator or dealer for the manager password or system password Conditions In o
90. larm the ringing for that call will start after the alarm stops ringing 3 gt Enter 3 Enter On hook e If the telephone is off hook at the time an alarm is scheduled to ring the alarm will start after the telephone goes on hook again User Manual 83 1 7 Setting the Telephone According to Your Needs 1 7 2 Refusing Incoming Calls Do Not Disturb DND You can set your telephone to prevent incoming calls from ringing at your telephone This can be useful in situations where you do not want to be disturbed for example during a meeting To set cancel PT SLT FWD DND AN gt LA se gt oO Q a C70 0 Cancel C Tone Off hook Press FWD DND Enter 4 to set Enter On hook or enter 71 or 0 to cancel An SLT user can enter 0 instead of e e The FWD DND Call Forwarding Do Not Disturb button light shows the current status as follows J Off Neither feature is set Red on DND mode Flashing red slowly FWD mode e f your extension has set this feature calling extensions will hear a DND tone If this feature is set the FWD feature does not function e Extensions can override this feature and call extensions in DND mode DND Override if they are allowed to do so through system programming e Outside CO line calls can be received at your extension but the telephone will not ring The corresponding CO button will flash when an outside CO line call is received
91. lied EqQuipmennt ccccccesccssscesseeneeeeeeneeesssenssenseoneeonseenseonssenssoneeones 93 1 8 1 If a Doorphone Door Opener iS Connected c ceccceeccceeeeeeeeceeeeseeesaueeseeessueessueeseeesaaess 93 1 8 2 If a Host PBX iS CONNECHE cece ccc cceccceeceeeeeceeeeceeeceaceseueceaeeceusesaueeseeseueesueeseeessneesees 95 8 User Manual 1 8 3 If a Voice Processing System iS Connected ccccccececeececeeeceeeeceeeeceeeseeeseueeseeeaeesees 96 1 9 Using a Display Proprietary Teleplhone cccceeseeeeseeeeseeeseeeeseeeeseeeaeeeeseeeeseeeneeoeneeeas 103 1 9 1 Calling with the Incoming Call Log cceecceeeeeeeeeeeeeeeeeeeeeeeeeeeeeesaeeeseaeeeeseeeeeesaeeeeeas 103 2 Operator Manager Operation ccsscesseceesseeeenseeenesensseneeeeeeeeees 109 2 1 Control Features innsinn a a aa a EEA Ea E 110 2 1 1 Locking Other Extensions Remote Extension LOCK cccccseeeeeeeeeeeeeeeeeesseeeeeaaeeees 110 2 1 2 Switching the Time Service Mode Time Service ccccccceccceeeeseeeceeeeceeeeeeeeseneeeeeeas 111 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 113 2 1 4 Erasing All Caller Information in the Common Area Incoming Call Log in the Common Area CLEAR 1 lee ee ee ee ee eee ee eee 115 2 1 5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log 301st Incoming Call Logged in the COMMON Area
92. ller ID Indication Personal Common button is lit O lt Display Example KX T7735 gt Caller ID Indication 002 0011223344 Personal Common JOHN WHITE May15 10 23AM COR Caller ID Indication i lt Display Example KX T7730 gt gt gt Personal Common 002 JOHN WHITE y Press Caller ID Indication Press Caller ID Indication 002 0011223344 Personal Common Personal Common or the Up or Down Navigator Key KX 1T7735 only until the caller 002 May15 10 23A information is displayed Caller ID Indication Personal Common Off hook Press Caller ID Indication Personal Common To erase caller information Display PT While viewing caller information TRANSFER Press TRANSFER a e A proprietary telephone PT with a one line display such as the KX T7730 cannot show x all of the caller information simultaneously Either the name number or date and time will Fy be shown The user may change the displayed information by pressing the key or the Caller ID Selection Personal Common button e Only 12 digits or characters of a caller s number or name can be displayed even though up to 16 digits or characters of information can be received To scroll the display press the FWD DND Call Forwarding Do Not Disturb button e To return to the idle status display go off hook and then on hook The display also returns J to the idle status display automatically if no operation is performed for 20 seco
93. m using the Executive Busy Override feature to join an ongoing call PT SLT 0 Prevent gt a aR 1 Allow C Tone Off hook Enter 733 Enter 0 to prevent Enter On hook or 1 to allow WD gt Daw gt An SLT user can enter 0 instead of 86 User Manual 1 7 Setting the Telephone According to Your Needs 1 7 5 Turning on the Background Music BGM You can listen to background music BGM through your telephone speaker while on hook If your extension becomes busy off hook making or receiving a call etc the music will stop When you go back on hook the music starts again To set cancel While on hook EB Enter 1 o e Your PBX can be programmed not to play music when 1 is entered while on hook Ask your manager or dealer User Manual 87 1 7 Setting the Telephone According to Your Needs 1 7 6 Protecting Your Line against Notification Tones Data Line Security You can protect the line against audible notification tones such as call waiting tones or hold alarm tones during a conversation Set this feature if your extension has a data communication device such as a computer or fax machine connected to ensure secure data transmission To set cancel PT SLT 1 J set N gt Om gt gt F gy cD C Tone v 0 Cancel Off hook Enter 730 Enter 1 to set Enter On hook or 0 to cancel An SLT user can enter 0 instead of 88 User Manual 1 7 Se
94. n HOLD 2 CO C Tone Press HOLD Press HOLD again On hook User Manual 49 1 4 During a Conversation To retrieve a call Call Hold Retrieve PT SLT At the holding extension Call Hold Retrieve c CO CD INTERCOM is tp 4 FA Press flashing CO or INTERCOM Or press Recall hookswitch If the handset has been replaced just go off hook SLT only To retrieve an outside CO line call put on hold General Call Hold by another extension gt nN gt gt ne h CICS gt Creldiine no Off hook Press CO or enter 53 and then dial held line number To retrieve an intercom call put on hold General Call Hold by another extension holdi J D gt D 2 Cs Off hook Enter 5 Dial holding extension number o e The CO or INTERCOM button light shows the current status as follows General Call Hold mode Ey Flashing green slowly You have a call on hold Flashing red slowly Another extension has a call on hold Exclusive Call Hold mode Flashing green at moderate speed You have a call on hold Red on Another extension has a call on hold e Hold Mode Change proprietary telephone PT only Pressing the HOLD button again while a call is on hold switches the status from General Call Hold mode to Exclusive Call Hold mode or vice versa e You cannot hold doorphone calls 50 User Manual 1 4 During a Conversation e A single line telephone SLT user can
95. nal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Lid 2004 Panasonic Communications Co Ltd All Rights Reserved PSQX3082ZA KK1004MNO V0 06
96. nds EE To modify the logged telephone number press the HOLD button to erase digits and then use 0 to 9 X and PAUSE to add numbers in front of the first digit 104 User Manual 1 9 Using a Display Proprietary Telephone To view caller information and play back an associated voice message in a voice message area Display PT While viewing caller information with an associated voice message When the Message Ringer Lamp or the MESSAGE button is lit MESSAGE Press MESSAGE Listen to the message To erase caller information including associated voice message in a voice message area Display PT While viewing caller information or after playing back the associated voice message TRANSFER TRANSFER gt Press TRANSFER Press TRANSFER again to confirm the deletion The caller information is erased 9 e When viewing caller information with the Caller ID Indication Common button an extension user other than the operator or manager cannot play back associated voice iw messages in the common message area Voice messages in the common message area can be played back or erased by the operator or manager only e If voice messages without caller information are recorded Voice Message will be shown on a display PT instead of the caller s phone number while you are viewing caller information e Even if there are message waiting indications left at your extension the Message Ringer Lamp or the MESSAGE button l
97. ng a Message Waiting Indication To leave a message waiting indication When the called extension is busy or does not answer Press MESSAGE To leave cancel a message waiting indication PT SLT 1 Leave desired a GE gt om S ee ao 2 Off hook Enter 70 Enter 1 to leave Dial desired Enter On hook or 2 to cancel extension number An SLT user can enter 0 instead of User Manual 33 1 2 Making Calls To cancel a message waiting indication using the MESSAGE button desired MESSAGE MESSAGE GT N gt 6 Off hook Dial desired Press MESSAGE 2 times On hook extension number Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on hook MESSAGE MESSAGE O O D gt RNN gt 4 Message for Message for another extension another extension Press MESSAGE or Off hook Press MESSAGE or Talk Message for another Message for another extension until the desired extension extension is displayed The message is cleared after the conversation To cancel all message waiting indications left at your extension PT SLT SD om gt m gt g D Tone C Tone Off hook Enter 70 Enter 0 Enter On hook An SLT user can enter 0 instead of 34 User Manual 1 2 Making Calls To cancel all message waiting indications left at another extension S l om gt gt Caw gt a HR D Tone C Tone Off hook E
98. nging System Settings Using Programming Mode The display is dim m Change the display contrast level amp 1 1 1 Before Operating a Telephone The MESSAGE Message button light or There are 3 possible reasons Message Ringer Lamp is lit 1 Someone has left a message waiting indication for you 2 Someone has left a Built in Voice Message BV for you or 3 Someone has left a Voice Mail message for you Press the MESSAGE Message button to call the party back or receive the message Voice Msg Full is displayed The maximum voice message recording time has been reached mm Delete voice messages stored in your personal message area or in the common message area mm t may take about 10 seconds for the display to return to the idle status display even if the remaining recording time becomes 5 minutes or more 1 1 5 5 Using Voice Messaging Built in Voice Message BV A power failure has occurred When a power failure occurs All functions of the PBX and Panasonic PTs stop The following outside CO lines will be connected to the assigned extensions Outside CO line 1 extension jack 01 Outside CO line 4 extension jack 09 Outside CO line 7 extension jack 17 This allows outside CO line conversations between the specified extensions and outside destinations When the power is turned back on Your PBX restarts with the stored data automatically Memory is protected by a factory provided lithium b
99. ns Create or edit an FWD DND Call Forwarding Do Not Disturb button Message button Voice Mail VM Transfer button or Direct Station Selection DSS button Screening Calls Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the call and choose whether to answer or not There are 2 methods available Default Hands free mode Hands free mode You can monitor the message automatically live through the telephone speaker Private mode You will hear the following alert tone while the caller is leaving a message 1s TTAR AA Before operating e Create a Live Call Screening LCS button e Select the mode either Hands free or Private e Set the LCS password e Set the LCS feature To set cancel the LCS password LCS LCS gt passiona S COR password Off hook Enter 77 Enter LCS password 3 digits 2 times to set or one time to cancel gt D fe C Tone Enter On hook 98 User Manual To set LCS While on hook D Live Call gt LCS password Screening Press Live Call Enter LCS password Screening To cancel LCS While on hook i Live Call Screening Press red Live Call Screening 1 8 Using User supplied Equipment User Manual 99 1 8 Using User supplied Equipment Operation Flowchart The operations in the shaded areas can be performed in hands free mode PT Hands free Mode During a conversation
100. nter 70 Enter 3 Dial extension number Enter On hook To lock unlock message waiting indications PT SLT Clock code gt Tock code Lock WS gt ZG gt a gt a awe C Tone y lock code MONER Off hook Enter 70 Enter lock code 4000 9999 Enter On hook 2 times to lock or one time to unlock An SLT user can enter 0 instead of e e You can lock message waiting indications so that other extensions cannot confirm call back or clear message waiting indications left at your extension Message Waiting for Fy Another Extension Lock The operator or manager can cancel this feature for one or all extensions Extension Lock CANCEL ALL Even while this lock is on you can confirm call back or clear message waiting indications left at your own extension e On your proprietary telephone PT you can establish one or more Message for another extension buttons These buttons can display message waiting indications left at other telephones e To cancel all message waiting indications left at another extension it is necessary to first assign the corresponding Message for another extension buttons on your phone e The MESSAGE Message for another extension button light or Message Ringer Lamp shows the current status as follows Off No messages Red on New messages e The display shows messages in the order received starting with the selected message lt Example gt 5 678 12534 e The MESSAGE button is us
101. ntercom call extension no that put the call on hold Holding in a System Parking Zone Call Park parking zone no 0 9 To park a call 146 User Manual 4 2 Feature Number Table Feature While a dial tone is heard Numbering Additional Number To retrieve 52 stored parking zone no 0 9 56 3 1 4 4 Answering Call Waiting Answering Call Waiting from the Telephone Company 1 4 5 Talking to Multiple Parties Conference Originating a 5 party Conference Call 5 party Conference 1 5 1 Forwarding Your Calls Call Forwarding FWD 1 7 2 Refusing Incoming Calls Do Not Disturb DND 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message Toset To cancel 1 5 3 Preventing Other People from Using Your Telephone Extension Lock To lock To unlock 1 5 4 Leaving a Group Log in Log out Tologin To log out phone no CONF 4 times CONF O Cancel 0 1 All Calls extension no 0 2 Busy No Answer extension no 0 3 To Outside CO Line outside CO line access no outside phone no 4 Do Not Disturb DND 0 5 Follow Me your extension no 0 8 Follow Me Cancel your extension no 0 1 6 parameter 0 O 0 4 digit lock code 2 times 0 stored lock code 0 O 0 1 0 User Manual 147 4 2 Feature Number Table Feature While a dial tone is
102. party While hearing a call waiting tone DO CO kaa 4 Press CO or Talk to the INTERCOM new party While hearing a call waiting tone gt es Talk to the On hook Off hook new party User Manual 53 1 4 During a Conversation 2 To hold the current call and then talk to the new party While hearing a call waiting tone CO D INTERCOM Press HOLD Press CO or INTERCOM Disregard this step if both parties are extensions While hearing a call waiting tone E gt Press Recall On hook hookswitch hook and off hook 54 User Manual gt 4 Talk to the new party Git SYD gt Off hook Talk to the new party A single line telephone SLT user cannot transfer a new call while holding the current call To transfer the new call first park the original call using the Call Park feature then go on You may have to enter the Call Hold feature number after pressing the Recall nookswitch on your SLT depending on the SLT Hold Mode of your PBX Ask your manager or dealer on about the mode assigned to your PBX 1 4 During a Conversation cS Customising Your Phone e 3 1 2 Changing Settings Using Programming Mode Call Waiting Tone Type Selection Default a 5s one UIT r e S MUIL eet a Answering Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service which can inform you that you have ano
103. r 0 instead of Confirm On hook the message o e The AUTO DIAL STORE button light shows the current status as follows Off You are recording a message or a message has finished playing Red on A message is playing e You can stop playback by pressing the AUTO DIAL STORE button User Manual 117 2 1 Control Features To erase PT SLT SD gt O omno gt gt ae Be C Tone Off hook Enter 722 Dial common BV OGM Enter 0 Enter On hook number 01 24 An SLT user can enter 0 instead of 118 User Manual 2 1 Control Features 2 1 7 Changing System Settings Using Programming Mode To enter programming mode PROGRAM O gt Press PROGRAM TY To continue programming gt AUTO DIAL gt PROGRAM input Follow procedure Press STORE Press PROGRAM z Recording or playing back the message used by Direct Inward System Access DISA Uniform Call Distribution UCD and 3 level Automated Attendant AA Outgoing Message OGM for DISA UCD 2 Lo LX X 0 To delete OGMs for DISA UCD AUTO DIAL 3 DISA UCD OGM 1 8 STORE 1 To record OGMs for DISA UCD AUTO DIAL 4 DISA UCD OGM 1 8 Record 2 To play OGMs for DISA UCD 5 DISA UCD OGM 1 8 3 To record OGMs for 3 level AA AUTO DIAL 4 Record STORE AA no for 3 level DISA OGM 0 9 if not required AA no for 2 level DISA OGM 0 9 4
104. r Calling Privileges at Another Extension Walking COS Using an Account Code Account Code Entry in 1 2 1 Basic Calling 142 User Manual 4 1 Troubleshooting cannot make an outside CO line call using a One touch Dialling button or Speed Dialling During a conversation with an outside party the call was disconnected The Redial feature does not function cannot access computer services telephone banking etc Computer or fax machine communication was interrupted cannot send a call waiting tone to the dialled extension forgot my extension password Music started playing through the telephone s speaker want to prevent a number that is stored in memory from being displayed An outside CO line access number was not stored with the phone number mm An Outside CO line access number is required for outside CO line calls 1 2 1 Basic Calling 3 1 3 Customising the Buttons The specified time limit has run out IF 1 4 1 Transferring a Call Call Transfer 1 4 5 Talking to Multiple Parties Conference m Consult your dealer about extending the time limit if necessary The stored number is more than 64 digits long or is an extension number amp 1 2 3 Redialling m Redialling can only be used with outside CO line numbers of 64 digits or less A tone signal is required and your outside CQ line is set to Pulse gt 1 2 6 Using Your Calling Privileges at
105. rder to perform programming your extension must be idle on hook and holding no calls List Before programming decide the settings and write them down Your notes will provide a useful record of the programming for future reference Your dealer also has programming records that contain all dealer performed system programming If necessary you can request copies of these records to confirm the available facilities and features User Manual 133 3 3 Customising Your PBX System Programming Icon Descriptions PREV PREVIOUS Oe OR a a ee a ee g a _ 134 User Manual 3 3 Customising Your PBX System Programming Procedure The basic steps are shown below 1 To enter programming mode PROGRAM O gt GO gt Gramager paseword Press PROGRAM Enter X Enter manager password 2 To programme You can enter each programme number 3 digits 3 To exit programming mode PROGRAM O Press PROGRAM User Manual 135 3 3 Customising Your PBX System Programming 3 3 2 System Programming System Speed Dialling Number 001 You can store frequently used phone numbers for convenient dialling To end J CCDC gt Ge gt gt phone ne gt STORE gt GENDD Enter 001 Press NEXT Dial system Dial phone Press STORE Press END speed dialling number number 00 99 max 32 digits To continue NEXT lt m PREV Press NEXT Press PREV S
106. rea and the common area at the same time 106 User Manual 1 9 Using a Display Proprietary Telephone e New information of calls that you did not answer will be displayed first e Information of answered calls is logged as old already viewed information 9 e A Caller ID Indication Personal Common button can be used to Inform you of calls logged in your personal area or the common area Store the information of an incoming call during a conversation and View caller information while on hook and call back a caller whose information is stored in your personal area or the common area e A Caller ID Selection Personal Common button can be used to Display and cycle through the information of an incoming call during a conversation while receiving a call or while viewing caller information Display the number of logged calls while on hook and Inform you that the personal or common area call log is full e If a Caller ID Indication Common button is not assigned to any PT when calls arrive at multiple PTs or via the DISA Intercept Routing feature caller information will be logged in the personal area of the PT that is connected to the lowest numbered jack on the PBX and a Caller ID Indication Personal button will light e Even if you answer a call you can log the caller s information by pressing the Caller ID Indication button during the conversation e You can lock your personal
107. roprietary telephone PT only e Call Forwarding FWD e Call Pickup Deny e Data Line Security e Do Not Disturb DND e Extension Lock e Hot Line single line telephone SLT only e Message Waiting PT only e Remote Extension Lock e Timed Reminder Tone 3 toasters LLIN e When answering a call from Timed Reminder Tone 4 a a MMMM Message BV l Tone 5 The remaining voice message 1 1 1 recording time is less than 5 minutes or 125 voice messages have been recorded Built in Voice Message BV User Manual 155 4 3 Identifying Tones 156 When Making Calls Busy Tone init et eet sf ee AEREE ee eee ee ALE Reorder Tone a a E m n T m T pi I n T m T m l denied Ringback Tones Single 3 s interval m PEON a T Double 3 s interval Single 5 s interval Double 5 s interval DND Tone mednedovendone MN MN AIM 1M While Off hook Indication Tones Tone 1 Call Waiting Tone 156 A eo a D tong 2 Call Waiting Tone 1s mm ee m ee or User Manual Tone 3 Hold Alarm Tone A call has been on hold for longer than the specified time 4 3 Identifying Tones lt 1 15s _ ____________ R a a When Talking to an Outside Party Warning Tone This tone is sent 15 seconds before the specified time for disconnection 1s When Setting the Features or Programming Confirm
108. sage User Manual 75 1 5 Before Leaving Your Desk To view and play back a voice message in a voice message area Display PT When the Message Ringer Lamp or MESSAGE button is lit the Caller ID Indication Personal Common button will be lit if assigned MESSAGE MESSAGE D z J AN le gt e gt C Tone 4 Press MESSAGE Off hook Press MESSAGE Listen to the message until the desired message is displayed EB To play back the message from the beginning 2 To go to the next message gt ag 3 To erase the message 9 To go back to the previous message On hook Enter 1 3 or 9 while confirming the message or within 5 s of playback ending To play back all voice messages in a voice message area PT SLT WD gt CO o gt aw sz YW mw C Tone Off hook Enter 725 Enter 2 Enter Listen to the messages An SLT user can enter 0 The messages are played instead of in the recorded order 1 To play back the message from the beginning d 2 To go to the next message T Voice Message 3 To erase the message 9 To go back to the previous message On hook Enter 1 3 or 9 while confirming the message or within 5 s of playback ending 76 User Manual 1 5 Before Leaving Your Desk To erase all voice messages in a voice message area PT SLT D gt CCO Mm m sl KE C Tone Off hook Enter 725 Enter 0 Enter An SLT user can enter 0 instead of
109. se a personal BV OGM for your personal message area e The operator or manager can record play or erase a common BV OGM for the common message area Refer to 2 1 6 Recording Playing or Erasing Common BV Outgoing Messages e You can set incoming calls to be forwarded to your personal message area when you cannot answer them e You can leave a voice message in the personal message area of another extension even if the extension has not been set to forward incoming calls to its personal message area or even if no personal common BV OGM has been recorded Direct Message When a caller leaves a voice message using the Direct Message feature the voice message is automatically linked to the caller information recorded in the corresponding call log e You can access the personal common message area from an outside telephone by using a preprogrammed voice message access code The code to enter differs depending on whether you are calling directly to an extension that is forwarded to the extension s message area or to the common message area or you are calling with DISA Call Log When viewing caller information you can see whether the caller left a voice message For more details refer to 1 9 1 Calling with the Incoming Call Log Notes e f you set the Voice Mail Integration feature the BV feature will not function e When another extension user is recording or erasing a personal common BV OGM you cannot perform any operations using
110. sees 12 1 2 AU AUC CS NS aia AEE AE AEA EA E AAEE E 20 te BaS C GANG eee E 20 1 2 2 Easy Dialling eesesnennennennensennnnnenserrsrssrrerrnrrrrrnrrnsrrtrrrrrrrrrrtsrrtrrtrtstrtttanrntrnnnntnn esa rn rrtt ennen 25 Meee REIN ea E E E E E 29 1 2 4 When the Dialled Party is Busy or There is No ANSWeYL ccccccceeeeeeceeceeeeeeeaeeseeeneess 31 1 2 5 Switching the Calling Method Alternate Calling Ring Voice ssseesssesssssenssssrenerrreeen 38 1 2 6 Using Your Calling Privileges at Another Extension Walking COS ccccsesceeseeeeeeees 39 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA 40 1 3 Receiving Calls asioissaan E A E 43 1 3 1 Answering Calls casas eset cnet sccecessaueeesccauenctsesnensatnsnieuisets cccshasmlens esas ant seiasbunsaieueteieatatearannedis 43 1 3 2 Answering Hands free Hands free AnSwerback cccccccsececeeeseeeeceeeeeeeeseeeeseeesaaeesees 44 1 3 3 Answering a Call Ringing at Another Telephone Call Pickup c cccceseseeseeeseeeeeees 45 1 4 D ring eG ONY CES AGI OWN exon cievesecancsseeccetwoneswecsevaessaceceucwensunmasevdsscucecsuvecasesmusevaessunseseseeseesaeees 47 1 4 1 Transferring a Call Call Transfer ccc cccccccccccsececceseeeeeeeeeeeeeseeeeeseeeessaeeesaesesseeeeseeesaaes 47 AZ Fodnga cal eeri ess cso tee E ca steed sa nate eects cgeeapmetantentatucetaemieasasteccqgteate tate 49 1 4 3 Talking to 2 Par
111. sers from picking up your calls PT SLT 1 Prevent D gt m F gt 0 Allow C Tone Off hook Enter 72 Enter 1 to prevent Enter or 0 to allow YD gt DW gt An SLT user can enter 0 instead of 46 User Manual 1 4 During a Conversation 1 4 1 4 1 During a Conversation Transferring a Call Call Transfer Transferring to an Extension within the PBX Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension Depending on the setting of your PBX proprietary telephone PT users may also be able to transfer incoming outside CO line calls to another extension simply by pressing the corresponding Direct Station Selection DSS button One touch Transfer To transfer PT SLT During a conversation TRANSFER Press TRANSFER or Recall hookswitch Git Talk gt gt If you wish you can inform the destination extension about the call you are transferring DSS J extension no R B Tone Press DSS or dial extension number y On hook The call is transferred To transfer with a one touch operation One touch Transfer During a conversation D DSS 2 R B Tone Press DSS If you wish you can inform the destination extension about the call you are transferring Git Talk On hook The call is transferred User Manual 47 1 4 During a Conversation
112. sks while Automatic Redial is being carried out To cancel press the FLASH RECALL button or perform another operation Redialling the Last Outside Number You Dialled Last Number Redial To dial PT SLT REDIAL N gt 8 JLo LQ Off hook Press REDIAL or enter 80 or To dial automatically Automatic Redial SP PHONE REDIAL D MONITOR Press SP PHONE Press REDIAL or MONITOR e Pressing the REDIAL button after dialling a telephone number or during a conversation will disconnect the current call and redial the stored number User Manual 29 1 2 Making Calls Saving an Outside Phone Number for Redialling Saved Number Redial The saved number remains available until another number is stored To save During a conversation or while hearing a busy tone AUTO DIAL gt STORE Save Press AUTO DIAL Press Save STORE To dial Off hook Press Save To dial automatically Automatic Redial SP PHONE Press SP PHONE Press Save cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Save button 30 User Manual 1 2 Making Calls 1 2 4 When the Dialled Party is Busy or There is No Answer Reserving a Busy Line Automatic Callback Busy Camp on Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS Leaving a Message Waiting Indication Calling Back a Caller Who Left an Indication Mess
113. ss code when trying to play back voice messages from an outside telephone the call will be disconnected after 10 seconds When playback is complete or you have no voice messages recorded the call will be disconnected after 5 seconds When you erase voice messages the caller s information is erased simultaneously The MESSAGE button light or Message Ringer Lamp shows the current status of the voice message area as follows Off No voice messages or old voice messages only Red on New voice messages If your telephone has no MESSAGE button or Message Ringer Lamp you cannot tell by looking whether there are new voice messages If anew voice message has been recorded you will hear dial tone 4 when going off hook If no voice messages are recorded you will hear a confirmation tone and then a dial tone Dial Tone 4 innin When the remaining recording time for the PBX is less than 5 minutes or when 125 voice messages have been recorded the display informs you that the voice message area is full and you hear dial tone 5 when going off hook If the remaining recording time goes back to being 5 minutes or more for example when messages are erased the display returns to the idle status display and you will hear dial tone 1 instead of dial tone 5 when going off hook Dial Tone 5 TAN n cS Customising Your Phone User Manual e 3 1 3 Customising the Buttons Create or edit a Message button Caller ID Indication Personal b
114. stomising Your Phone e 3 1 2 Changing Settings Using Programming Mode Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 38 User Manual 1 2 Making Calls 1 2 6 Using Your Calling Privileges at Another Extension Walking COS You can use your calling privileges class of service COS at another extension to override calling restrictions that have been set at that extension To use this feature a preprogrammed extension password is required Ask your manager for the extension password PT SLT At another extension extension your D gt gt D gt Off hook Enter 7 Enter extension Dial your password extension number gt J C Tone amp no D Tone Enter Dial outside phone number An SLT user can enter 0 Press the CO button or seize an outside CO instead of line before dialling the outside phone number e Rotary single line telephone SLT users cannot use this feature User Manual 39 1 2 Making Calls 1 2 7 Accessing Another Party Directly from Outside Direct Inward System Access DISA When an outside caller dials a specified telephone number of the PBX a prerecorded Direct Inward System Access DISA outgoing message OGM can greet the caller and give information about how to access an extension The operator does not need to be involved If there is no recorded message the caller will hear a short beep instead of t
115. t mode for 3 s Enter 0 gt oO Enter User Manual 111 2 1 Control Features e e The Day Night and Lunch button lights show the current status as follows ns Off Not set Red on Set e Iflunch mode is set manually by entering 783 while in automatic mode the time service mode will not change automatically until you return to automatic mode by entering 780 However if day mode or night mode is set manually the mode will still change automatically as programmed e It is not possible to cancel the current time service mode while in manual mode Instead enter the feature number corresponding to the time service mode you wish to set cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a Day button Night button or Lunch button 112 User Manual 2 1 Control Features 2 1 3 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call The operator or manager can remotely set or cancel the Timed Reminder feature for any extension XP To set X gt OO gt sonno gt C Off hook Enter 764 Dial extension Enter number C0 Jam 1 Jone time gt gt p o r Dm Coa Enter hour 01 12 Enter 0 for AM Enter 1 for one time Enter On hook and minute 00 59 or 1 for PM or 2 for daily gt To cancel D Da Off hook Enter 764 Dial extension number gt gt 7062 gt Enter 762 Enter On hook User
116. tgoing messages OGMs used by the Built in Voice Message BV feature and storing programme changes REDIAL Used to redial the last number dialled PAUSE Used to insert a dialling pause in a stored number AUTO DIAL PAUSE MESSAGE Used to leave a message waiting indication call back the party who left a message waiting indication or play back voice messages This button is provided with an LED Light Emitting Diode except for on KX T7700 series telephones With KX T7700 series telephones the Message Ringer Lamp is lit when a message waiting indication is left at your extension INTERCOM MONITOR en Used to make or receive intercom calls P Used to select hands free dialling and monitor operation REDIAL MESSAGE O a Used to answer an intercom call TRANSFER Used to transfer a call to another party automatically in hands free mode or to mute the built in microphone during a conversation E AUTO ANS Auto Answer MUTE TRANSFER HOLD FLASH RECALL Used to place a call on hold PEAS ACOE Used to disconnect the current call and O make another call without hanging up or to send an EFA External Feature Access signal to the telephone company or host PBX to access external features User Manual 15 1 1 Before Operating a Telephone CONF Conference VOICE CALL Used to establish a 3 party or 5 party VOrOE CARI Used to answer an intercom call conference call automatically
117. ther call on the same outside CO line For more details consult your telephone company While hearing a call waiting tone While hearing a call waiting tone FLASH RECALL i q 5 Pk 0 E Press FLASH RECALL Press Recall Enter 6 i hookswitch User Manual 55 1 4 During a Conversation 1 4 5 Talking to Multiple Parties Conference Adding a Third Party During a Conversation 3 party Conference Leaving a Conference Call Unattended Conference Originating a 5 party Conference Call 5 party Conference Adding a Third Party During a Conversation 3 party Conference You can add a third party to your conversation To establish a 3 party conference call PT SLT During a conversation CON desired gt d fr qu gt Ga PP 4 Dial desired Talk to the EN phone number third party e CONE SE wich MECANNOOKSWIEN For an outside phone number press the CO and then enter 3 button or seize an outside CO line before dialling the phone number D i ete 4 Optional CONF cD P E Talk A 3 party conference call is now established To disconnect one party and then talk to the other During a conversation E mD CO D INTERCOM Press CO or INTERCOM 56 User Manual 1 4 During a Conversation To put the third party on hold and talk to the original party J 4 eza C Tone FFA Optional Press Recall hookswitch Talk To leave a 3
118. ties Alternately Call Splitting 2 0 0 0 cece cccccceseeeeeeeeeseeeeseeeeeeeeeeseeeetaees 52 1 4 4 Answering Call Waiting wisessccvsencrdeincoursctdssuvnesenctorsamsauirs srscudsuumeeniauvosscoctimetewsaunineveivdsvimadeas 53 1 4 5 Talking to Multiple Parties Conference ccc ceccceccceececeeeceeeeceeeseeeeceeeeeueeseeeesaeeseeesees 56 1 4 6 Muting a Microphone Microphone Mute ccccccsececeeeeceeeceeeeseeseceeeeeueeseeeeseeeseeesees 60 1 4 7 Using the Headset Headset Operation cccccccecccssceceeeceeeeceeeeeeeeeseeeeaeeeseeeesaeesseeesees 61 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation 62 1 4 9 Changing the Dialling Mode Pulse to Tone CONnVerSiOn ccccseeeeceeeeeseeeeeeeeeeneeeesaaes 63 1 5 Before Leaving YOUN DeSK ss unnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 64 1 5 1 Forwarding Your Calls Call Forwarding FWD cccccsesecesseeceeeeeseeeesseeeeeseeeneeeeeaees 64 1 5 2 Showing a Message on the Caller s Telephone Display Absent Message 06 67 1 5 3 Preventing Other People from Using Your Telephone Extension Lock ccceeeees 69 1 5 4 Leaving a Group Log in Log out cccceeccceeceeseeeeseeeeseeeeeseeeeeeeeeesaeeessaeeesaeeessaeeeseeeesaaes 70 1 5 5 Using Voice Messaging Built in Voice Message BV c ccccccssseeceseeeeeeeeeseeeeneee
119. tting the Telephone According to Your Needs 1 7 7 Checking the Time Service Mode The PBX can be programmed to make and receive calls differently in day night lunch modes You can confirm the current time service mode day night or lunch on the display Display PT While on hook E Enter The display shows the current mode for 3 s User Manual 89 1 7 Setting the Telephone According to Your Needs 1 7 8 Clearing Features Set at Your Extension Extension 90 Feature Clear You can reset the settings of the following features on your extension to the default settings This feature is also known as Station Feature Clear or Station Programme Clear Feature Value after Extension Feature Clear Absent Message Automatic Callback Busy Background Music BGM Call Forwarding FWD Call Pickup Deny Call Waiting Data Line Security Do Not Disturb DND Executive Busy Override Deny Hot Line Log in Log out Message Waiting Paging Deny Room Monitor Timed Reminder Voice Mail Integration PT SLT X gt User Manual L7 JLo Off hook Enter 79 The stored telephone numbers will be cleared All messages left by other extensions will be cleared Cleared 3 E C Tone y Enter On hook An SLT user can enter 0 instead of 1 7 Setting the Telephone According to Your Needs 1 7 9 Monitoring a Room Room Monitor You can monitor a room through another proprietar
120. umber Confirmation 127 Sending a Call Waiting Tone to a Busy Extension Busy Station Signalling BSS 32 Setting an Alarm for Other Extensions Remote Timed Reminder Wake up Call 113 Setting Features 125 Setting the Alarm Timed Reminder 82 Setting the Telephone According to YourNeeds 82 Short Message Service SMS 3 Showing a Message on the Caller s Telephone Display Absent Message 67 Single CO S CO 16 128 SMS gt Short Message Service SMS 3 110 162 User Manual SP PHONE 15 Station Feature Clear gt Extension Feature Clear Station Programme Clear gt Extension Feature Clear 90 149 Station Speed Dialling gt Personal Speed Dialling 26 145 Switching the Calling Method Alternate Calling Ring Voice 38 Switching the Time Service Mode Time Service 111 System Programming 133 136 system Speed Dialling 27 145 System Speed Dialling Name 011 system Speed Dialling Number 001 7 Talking to 2 Parties Alternately Call Splitting 52 Talking to Another Party without Lifting the Handset Hands free Operation 62 Talking to Multiple Parties Conference 56 TAM gt Telephone Answering Machine TAM 45 Telephone Answering Machine TAM 45 90 149 137 136 Time Service 111 150 Timed Reminder 82 148 Tone 12 TRANSFER 15 Transferring a Call Call Transfer 47 Transferring to an Extension within the PBX 47 Transferring to an Outside Destination 48 Troubleshooting 142 Turning on t
121. utton or Caller ID Indication Common button 1 6 Making Answering a Paging Announcement 1 6 Making Answering a Paging Announcement 1 6 1 Paging Paging Paging and then Transferring a Call Paging You can make a paging announcement to several people at once Your paging announcement can be heard through an external speaker and through the built in soeakers of proprietary telephones PTs An extension user can answer your paging announcement and establish an intercom call There are 4 types of paging as shown below All Extensions Paging through the built in speakers of all PTs Group Paging to a certain extension group through the built in speakers of PTs External Paging through an external speaker All Extensions amp External Paging through both the built in speakers of all PTS and an external speaker PT SLT 3 1 3 JLo All Extensions C3 C3 J gt F extension Group 1 8 Qo DD gt ae 7 3 3 All Extensions amp External Optional a External only Off hook Enter required number Announce For All Extensions amp External you can enter 339 instead of 33 gt ey gt C4 Talk e e Only one person can use the Paging feature at a time If someone is already using the 5 Paging feature when you try to make a paging announcement you will hear a busy tone User Manual 79 1 6 Making Answering a Paging Announcement Paging and then Transferring a Call
122. while the caller leaves a message e 3 1 3 Customising the Buttons Create or edit a Live Call Screening LCS button or LCS Cancel button Recording a Conversation 2 way Record You can record a conversation into a mailbox while talking on the phone You can select the mailbox each time you record a conversation XP To record into your mailbox During a conversation DO A To stop recording press this button again Press 2 way Record User Manual 101 1 8 Using User supplied Equipment To record into another mailbox 2 way Transfer During a conversation D DSS iD gt Gan ransfer an oth er extension no Press 2 way Press DSS or dial Transfer another extension number To stop recording press this button again 8 e The 2 way Record button light or 2 way Transfer button light shows the current status as 5 follows Off Not recording On Recording the conversation e Note When you record your 2 way telephone conversations you should inform the other party on that the conversation is being recorded cS Customising Your Phone e 3 1 3 Customising the Buttons Create or edit a 2 way Record button 2 way Transfer button or Direct Station Selection DSS button 102 User Manual 1 9 Using a Display Proprietary Telephone 1 9 Using a Display Proprietary Telephone 1 9 1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone
123. y telephone PT or monitor a door through a doorphone The PT you want to monitor should be set in advance to allow monitoring To set At the monitored telephone S gt OS gt O gt wm i fo C Tone MUTE Off hook Enter 735 Enter 1 Enter On hook Press AUTO ANS MUTE To monitor SP PHONE AUTO ANS gt gt MUTE Press Press Dial monitored SP PHONE AUTO ANS MUTE extension number Room monitoring starts To monitor through a doorphone SP PHONE AUTO ANS gt GOD gt Press Press Enter 31 Dial monitored SP PHONE AUTO ANS MUTE doorphone number 1 4 MUTE Monitoring starts User Manual 91 1 7 Setting the Telephone According to Your Needs To talk with a person in the monitored room AUTO ANS MUTE D Off hook Press AUTO ANS MUTE or go off hook To cancel a monitor At the monitored telephone D gt CGO gt 0m gt DW Off hook Enter 735 Enter 0 Enter To stop a monitor temporarily while on hook At the monitored telephone AUTO ANS MUTE Press the AUTO ANS MUTE button to start room monitoring again Press AUTO ANS MUTE On hook o e You can monitor using a PT with an AUTO ANS MUTE button or a single line telephone 5 SLT with a MUTE button The AUTO ANS MUTE button light shows the current status as follows Off Not set Flashing red Set Ready for monitoring 92 User Manual 1 8 Using User supplied Equipment 1 8
124. yed back you can enter 0 1 or 2 to erase record or play any OGMs for DISA UCD or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for DISA UCD To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook 6 While the message is being played back you can enter 3 or 4 to record or play any OGMs for 3 level AA or press the SP PHONE NEXT or REDIAL PREV button to start playing other OGMs for 3 level AA To exit programming mode after the message has played press the HOLD button and then the PROGRAM button or go off hook and then on hook 7 Year 00 99 Month 01 12 Day 01 31 Day of the week 0 6 Sun Sat Hour 01 12 Minute 00 59 AM PM 0 1 8 The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock Feature Each extension s password must be unique 2 You can enter the system password instead of the password of the extension connected to extension jack 01 manager password Ask your administrator or dealer for the manager password or system password 10 Extension numbers are displayed in the order of the jack numbers when you press the SP PHONE NEXT or REDIAL PREV button User Manual 121 2 1 Control Features 122 User Manual Section 3 Customising Your Phone amp PBX This chapter shows you how to customise your telephone
125. ystem e 3 3 2 System Programming DISA Security Code 512 42 User Manual 1 3 Receiving Calls 1 3 Receiving Calls 1 3 1 Answering Calls PT SLT When your telephone rings either the COANTERCOM button or the Message Ringer Lamp flashes D gt bet Off hook Talk Select one of the following methods Lift the handset to receive the call on the preferred line Default Ringing line is selected Press the SP PHONE button Press the flashing CO or INTERCOM button directly You can receive a call and have a conversation in hands free mode using the SP PHONE button Refer to 1 4 8 Talking to Another Party without Lifting the Handset Hands free Operation T e Hands free operation E cS Customising Your Phone e 3 1 2 Changing Settings Using Programming Mode Line Preference Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the Calling method either ring or the other party s voice User Manual 43 44 1 3 Receiving Calls 1 3 2 Answering Hands free Hands free Answerback You can set your proprietary telephone PT to answer incoming intercom calls without going off hook When an intercom call arrives you will hear the caller talking without the phone ringing To set cancel While on hook AUTO ANS MUTE Press AUTO ANS MUTE o e The AUTO ANS MUTE button light shows the current status as follows N Off Not set Red on Set

KX-TES824 Model KX-TEM824 User Manual

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