Quick start guide - Diamond Multimedia
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1. 10 40 C Temperature Storage 10 80 C Temperature Relative Humidity lt 85 non condensing Regulatory Compliances Safety EMI FCC CE RoHS ROHS compliant Specification is subject to change without further notice 15 USB 3 0 Display Dock User s Manual 6 Regulatory Compliance FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmtul interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE This device complies with the following regulations EN 55 022 CLASS B WEEE Information For EU European Union member users According to the WEEE Waste electrical and electronic equipment Directive do not dispose of this product as household waste or commercial waste Waste electrical and electronic equipment should be appropriately collected and recycled as required by practices established for your country For information on recycling of this product please contact your local authorities your household waste disposal service or the shop where you purchased the product rE CE 16 Diamond Technical Support 818 357 5165 long distance rates may apply Mon F2. WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED DIAMOND WILL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT OR SOFTWARE DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PARTY S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR SOFTWARE OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD THIS WARRANTY WILL NOT APPLY TO PRODUCTS USED FOR NUCLEAR RELATED WEAPONS RELATED MEDICAL OR LIFE SAVING PURPOSES TO THE FULLEST EXTENT ALLOWED BY LAW DIAMOND ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF DIAMOND ITS SUPPLIERS OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES DIAMOND S SOLE LIABILITY WITH RESPECT TO ITS PRODUCT IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AT DIAMOND S OPTION THIS D
3. appears in the taskbar This gives you access to the DisplayLink manager menu To use the DisplayLink Manager Menu 1 From the taskbar click the Show hidden icons arrow to show all available icons H d Q 6 te D Customize 2 Click the DisplayLink icon 3 Using the USB Display Dock A menu appears with several options These are shown and described below Screen Resolution Screen Rotation Extend To Extend Set as Main Monitor Notebook Monitor Off Mirror DisplayLink Manager Off Check for updates Optimize far Video 2 DisplayLink Device Fit to TV Audio Setup Video Setup This is the UI title Clicking on this item will open Windows screen DisplavLink M wp nee resolution USB 3 0 Display Dock User s Manual Connects to the Microsoft Windows Update Server to check for newer Check for Updates software versions and downloads them if available Options to configure In this section of the menu a list of connected DisplayLink devices will DisplayLink devices this DisplayLink appear Each of these devices has its own sub configuration menu These device Submenu options are covered in the table below Audio Setup Opens the Windows Audio Configuration Window Video Setup Opens the Windows Screen Resolution window Displays a list of available resolutions Some resolutions may be enclosed by Screen Resolution This option is not available in mirror mode as the resolution is
4. DIAMOND M U L T I M E D IA DS3900 USB 3 0 Dual Display Dock Quick start guide 2013 Diamond Multimedia ABOUT THIS MANUAL This manual provides a beginner s introduction to installing configuring and using the USB3 0 Gigabit Ethernet Adapter Information in this document has been carefully checked for accuracy however no guarantee is given to the correctness of the contents The information in this document is subject to change without notice The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose SAFETY INSTRUCTIONS Always read the safety instructions carefully B Keep this User s Manual for future reference B Keep this equipment away from humidity B f any of the following situation arises get the equipment checked by a service technician e The equipment has been exposed to moisture e The equipment has been dropped and damaged e The equipment has obvious sign of breakage e The equipment has not been working well or you cannot get it to work according to the User s Manual COPYRIGHT This document contains proprietary information protected by copyright All rights are reserved No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation transform
5. ISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL FOR ESSENTIAL PURPOSE DISCLAIMER Some jurisdictions may not allow the exclusion or limitation of incidental or consequential damages for products supplied to consumers or the limitation of liability for personal injury so the foregoing limitations and exclusions may not apply or may be limited in their application to you When implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights that may vary depending on the law of the applicable jurisdiction OBTAINING WARRANTY SERVICE Please review the online help resources referred to in the accompanying documentation before seeking warranty service If the product is still not functioning properly after making use of these resources please access the online help website at diamondmm com for warranty instructions or to obtain warranty services Some additional charges may apply for phone support
6. P Right click My Computer on the desktop and click Properties gt Hardware gt Device Manager In the USB Display Adapter group an item named USB3 0 Dual Video Dock should be displayed i Performance cg IDE ATA ATAPI controllers a Device Manager D M Imaging devices a ES Storage gt 4 Keyboards L Disk Management M Mice and other pointing devices Bis Services and Applications Bel Monitors gt a Network adapters gt fi Processors gt amp Sound video and game controllers gt JE System devices 4 8 Universal Serial Bus controllers 4 USB Display Adapters g DisplayLink Display Adapter 4307 M USB3 0 Dual Video Dock If there is a question or exclamation mark next to that item then the driver is not properly installed Please delete the item select the Delete the driver software for this device option if provided unplug the adapter from your computer and then repeat the installation steps USB 3 0 Display Dock User s Manual 3 Using the USB Display Dock Configuring Displays When USB Display Dock connected the firmware version will be checked by the host software If they do not match the firmware on the device will be updated While the firmware is updating a window similar to that shown below will be shown Please wait while your device is being updated Do not unplug the USB or power cables from your device Controlling the Display When USB Display Dock is attached an icon
7. ation or adaptation without permission of the manufacturer TRADEMARKS All trademarks and registered trademarks are the property of their respective owners or companies Table of Contents OO 1 PRD PCAC OMG PE e E ed o ep cei nouo qui q i enc v dob ed pip dud To I IS NS NENNT 2 Packs COME AS ed cd ha dt loc leben ddie 2 SYSE M REGUE MENS ic T A NT 2 Fon nei eR 3 eat Panels n to eite bu obedit albe idee se Mob Ee idis 4 2 MEV SCAN UI mee S 5 DriveranstallatiOD duode toe eei wiee as sci chen tebed I du Risus ta esteso ated boa ubt abenbeldesateieek 5 Hardwar TS CAMA O iea hetnet eate vlc acie 6 Neri yino the Installations etre 7 3 Using the USB Display Dock nennen menen nennen nennensen 8 Contents DIS IANS PT 8 Controlline the Display iei D eee pde mad Eee dte eeu rna icit 8 4 Uninstalling the Driver ccccssccssscsessseeseenseoeseeesseeaseoeseoeseeeaseonseneaeeeaseoneeseas 13 Unmstaline the DEVEL roamed tbe REUS Pre SEU neden don one ice 13 De SPECITICAIONS nee PPP 14 6 Regulatory COMDNANCE sneden dennennaalden 16 lg Gee sc SMS es 16 CE a I 16 WEEET ONIA O cerina tror aemieibase eacus iedet vase a en a a a eo caua cas iode nd 16 1 Introduction 1 Introduction A USB3 0 Dual Display dock enables multiple USB devices to be connected to the computer using a single USB3 0 cable Now with one simple cable connection to your computer you can h
8. ave access to large screen displays stereo speakers external hard drive optical disk drive printer USB keyboard and mouse Just plug in the one USB 3 0 cable from the USB3 0 Dual Display dock to any USB 3 0 or USB 2 0 port on your laptop and your displays and accessories will be activated in seconds To undock simply unplug the one cable and go Application Ethernet a 2 9 Device 7 Power Connection USB enabled computer USB 3 0 Display Dock User s Manual Features USB Downstream B Compliant to USB 3 0 and USB 2 0 B Two USB3 0 down stream ports supports Super speed high speed and full speed traffic B Four USB2 0 down stream ports support Super speed high speed full speed and low speed traffic Ethernet B IEEE 802 3 802 3u and 802 3ab compatible B Supports IPv4 IPv6 B Supports full duplex operation with IEEE 802 3x flow control B Dual digital video outputs B Extended Desktop Default Mirrored Desktop Primary Display B Supports High Resolution up to 2048 x 1152 Audio B 2 CH Stereo output amp Mic in with a combo jack Package Contents Before installation please check the items of the package The package should contain the following items B USB 3 0 display dock x1 B Power Adapter x1 B USB 3 0 Cable x1 B Driver CD with User s Manual x1 B Quick Installation Guide x1 B DVIto VGA Adapter x1 System Requirements B One available USB port B One of the following operating systems Windows XP Windo
9. defined as the resolution of the main monitor Normal No rotation is applied to the DisplayLink display Rotated Left Rotates the extended or mirrored display by 270 degrees clockwise Screen Rotation Rotated Right Rotates the extended or mirrored display by 90 degrees clockwise Upside Down Rotates the extended or mirrored display by 180 degrees clockwise Extends the display to the right of the main display ga Y Left Extends the display to the left of the main display Extend To Above Extends the display above of the main display Below Extends the display below the main display 10 3 Using the USB Display Dock Extend Extends your Windows desktop onto this display Set as Main Monitor Sets this screen as the main display Switches off the display of the notebook and makes the DisplayLink Notchock Monitor display the main display on Note This option will only appear when 1 DisplayLink USB screen is connected It will also only appear on Laptop computers Copies what is on the main display and reproduces it on this display Note The resolution of this display and the primary must be the same in mirror mode This may be lower than the preferred resolution of the display Mirror It is only possible to mirror 2 displays If a display is already set to mirror mode this option will be grayed out for the other DisplayLink displays and not available Off Switches off this display Select this option fo
10. depend on your operation system These screen shots are from Windows W 7 and might vary slightly for each operation system 3 Connecting Ethernet network device 1 Connect an Ethernet cable to the Ethernet port on the Display dock 2 Connect the other end of the Ethernet cable to your network hub switch or router 4 Connecting DVI HDMI Monitor B For DVI port Use a DVI cable not provided to connect the DVI port to a monitor equipped with DVI input jack B For HDMI port Use a HDMI cable not provided to connect the HDMI port to a monitor equipped with HDMI input jack 9 Connecting USB2 0 USB3 0 Devices 2 Installation Connect your USB devices to the USB ports on the Display dock As long as one USB device is connected to the port and the connection works properly If your USB device such as a printer or optical drive etc came with its own AC adaptor make sure that it is plugged into the device and a working electrical outlet 6 To connect your speaker headphones insert the plug to the green hole on the front of the Display dock To connect a microphone insert the plug to the pink hole on the front of the Display dock Verifying the Installation Once you finish the installation you can open Windows Device Manager to verify if your Ethernet Adapter is properly installed To access the Device Manager B On Windows 7 Right click Computer on the desktop and click System Properties gt Device Manager B On Windows X
11. e connector Ethernet 1 x Ethernet Port 10 100 1000 Base T Ethernet RJ 45 connector Video 1 x DVI I Port 24pin 5pin Female Connector 1 x HDMI 19pin Female Connector Audio 1 x Microphone Speaker combo 3 5 mm stereo audio in Security Lock Slot Industry standard Kensington security slot Button Optional 1 x Power On Off button press 3 second to turn the power off optional LED Power LED Blue On Power is supplied to the Display dock Off No power is supplied to the Display dock Power Power Mode Self powered Power Adapter Input AC 100 240V 50 60 Hz Output DC 19V 2A Power Operation Mode 14 43W Consumption Suspend Mode 0 5W Features 14 USB Downstream Ethernet Video Audio Physical Specifications 5 Specifications Compliant to USB 3 0 and USB 2 0 Two USB3 0 down stream ports supports Super speed high speed and full speed traffic Four USB2 0 down stream ports support Super speed high speed full speed and low speed traffic IEEE 802 3 802 3u and 802 3ab compatible Supports IPv4 IPv6 Supports full duplex operation with IEEE 802 3x flow control Dual digital video outputs Extended Desktop Default Mirrored Desktop Primary Display Supports High Resolution up to 2048 x 1152 2 CH Stereo output Housing Material ABS Plastic Metal Dimensions 8 3 H x 1 2 W x 3 7 L inches Weight Approximately 460 g Environmental Specifications Operating
12. ms on XP 2 Select DisplayLink Graphics and click Uninstall IX Control Panel All Control Panel Items Programs and Features Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair al Turn Windows features on or zd Organize Uninstall Install a program from the m network Name Publisher Size Version 3 21MB 7144100 breman ink E nro DisplayLink Corp 760KB 71443230 ena ink ore Sothware 3 Select Yes to continue the uninstall process A Are you sure you want to uninstall DisplayLink Graphics C In the future do not show me this dialog box 4 Once uninstalled you will be prompted to reboot 5 Click Yes the system will auto restart to complete uninstalls process DisplayLink Core Software Ex You must restart your system for the configuration changes made to DisplayLink Core Software to take effect Click res to restart now or Mo if you plan to manually restart later 13 USB 3 0 Display Dock User s Manual 5 Specifications General Host Interface Compliant with USB specification 3 0 2 0 Operating System Windows XP Windows 7 Windows 8 Support Ports and Connectors Upstream 1 x Upstream USB 3 0 Port Type A male Connector USB Hub 4 x Downstream USB 2 0 Port Type A female connector DONNE LEE 2 x Downstream USB 3 0 Port Type femal
13. of warranty or within the last ninety 90 days of the warranty period Diamond warrants any repair for ninety 90 days All software provided is subject to the terms of the associated software end user license agreement WARRANTY EXCLUSIONS AND LIMITATIONS THIS WARRANTY IS ONLY APPLICABLE TO PRODUCTS SOLD BY DIAMOND AFTER MAY 1 2007 THIS WARRANTY IS ONLY APPLICABLE IF PRODUCT REGISTRATION IS RECEIVED WITHIN 30 DAYS OF THE DATE THE PRODUCT IS PURCHASED TO BE ELIGIBLE FOR THIS WARRANTY YOU MUST REGISTER AT diamondmm com THE ORIGINAL SALES RECEIPT SHOWING THE DATE OF PURCHASE OF THE PRODUCT IS PROOF OF THE DATE OF PURCHASE DIAMOND MAY REQUEST THE ORIGINAL SALES RECEIPT OR A COPY AS PROOF OF DATE OF PURCHASE Diamond does not warrant third party products which Diamond distributes AS IS unless otherwise specified Third party products may be warranted by the third party Diamond makes no warranty or representation that i the operation of the product will be uninterrupted or error free ii defects in the product will be corrected or iii that the product will meet Customer s requirements or work in combination with any hardware or software provided by third parties TO THE FULLEST EXTENT ALLOWED BY LAW THE WARRANTIES REMEDIES AND LIMITATIONS CONTAINED HEREIN ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION
14. r better movie playback performance on the DisplayLink enabled displays Only select this option when playing Optimize for Video back video content Note Text may appear less clear when enabled If the Windows desktop does not completely appear on the TV this option can be used to adjust the size of the Windows desktop See Fit to TV for details on how to configure this feature Notes Fit to TV e This option will only appear when DisplayLink USB screen is connected e This option will only work in extend mode Selecting the option in mirror mode will extend the displays 11 USB 3 0 Display Dock User s Manual For an attached DisplayLink device or screen it is possible to use Windows Key P to display a menu and cycle through it to allow Disconnect Projector Duplicate Extend Projector Only Computeronly Duplicate Extend Projector only Am o Jm mm ym Actual strings depend on your operation system These screen shots are from Windows 7 and might vary slightly for each operation system Actual strings depend on your operation system These screen shots are from Windows Vista 32 bit and might vary slightly for each operation system 12 4 Uninstalling the Driver 4 Uninstalling the Driver Uninstalling the Driver Please take these steps to uninstall Driver 1 Open the Control Panel Programs and Features and double click Uninstall a Program on Windows 7 or Add or Remove Progra
15. ri 8 4 30 PST http www diamondmm com One Year Limited Warranty The warranty described below is extended only to the original buyer and is not transferable PLEASE NOTE THAT THE PRODUCT YOU HAVE PURCHASED IS DISTRIBUTED AND WARRANTED BY DIAMOND MULTIMEDIA DIAMOND AS DESCRIBED BELOW QUESTIONS REGARDING THIS WARRANTY AND WARRANTY CLAIMS SHOULD BE MADE TO DIAMOND Diamond warrants to the original purchaser of the hardware product that the product is free from defects in materials or workmanship under normal use and service for a period of one 1 year from the date of purchase at retail All cables and accessories provided with a Diamond product are warranted to be free from defects in materials or workmanship under normal use and service for a period of for 90 ninety days from date of purchase at retail Diamond s sole obligation under this warranty shall be at Diamond s option to i repair the defective product or part ii deliver to customer an equivalent product or part to replace the defective product When a product or part is replaced or exchanged the item becomes customer s property and the replaced or exchanged item becomes Diamond s property When a refund or replacement product is given the defective product becomes Diamond s property Replacement parts or products may be new or include serviceable used parts with at least the same functional equivalence to the original product If at the time of repair a product is out
16. shed by DISPLAYLINK General options Open folder to view files kah Ma 7 MEH i ze 2 a e a T Set AutoPlay defaults in Control Panel Note It will encounter a User Account Control dialog box when attempting to install a program please click Yes to start the installation p User Account Control Program name DisplayLink Core Software Publisher DISPLAYLINK File origin CD DVD drive vw Show details No Change when these notifications appear USB 3 0 Display Dock User s Manual 2 Please wait while Windows configures DisplayLink Core Software Your screens may temporarily go black or flash during this process DisplayLink Core Software P Ea Please wait while Windows configures DisplayLink Core Software AAT Your screens may temporarily qo black or flash during this process 3 When finished the installation screen will disappear and you will return to your desktop Note On some machines you may need to reboot before you can use your Display dock Hardware installation 1 Connect the power adapter to the DS1000 and then to a wall socket Then plug to a USB 3 0 or 2 0 port on the PC 2 Connect the USB display dock Plug the USB3 0 cable into the USB upstream connector on the back of the Display dock Then a pop up message will appear in the notification area indicating the installation is complete Id Installing device driver software Click here for status Actual strings
17. ws 7 Windows 8 Mac OS 10 6 or higher 1 Introduction Front Panel Power LED Glows when the docking station is powered 3 5 mm stereo audio output port Connect to stereo headphones or speakers 1 USB 3 0 downstream port Connect USB peripherals 2 USB 3 0 downstream port plus quick charge port BC 1 2 for Apple iPad and iPhones USB 3 0 Display Dock User s Manual Rear Panel 4 USB 2 0 downstream ports A type female connector Connect to USB peripherals 10 100 1000 Mbps Ethernet port Connect to the Ethernet network via a network cable DVI video output port Connect to a HDMI monitor DVI video output port Connect to a DVI monitor USB3 0 upstream port Connect to the USB3 0 port of the host computer Power jack Connect to the provided power adapter The Docking Station always needs external power supply for operation 2 Installation 2 Installation Driver installation Caution DO NOT connect the USB display dock to your computer before you install the provided driver Follow the procedures below to install the driver and then connect the USB display dock to your system 1 Insert the provided Driver CD into your disc drive Please locate and double click the setup exe file under x Driver where x is your disc drive letter 22 AutoPlay ax fa DVD RW Drive E Driver e E Always do this for software and games Install or run program 2 4 Run Setup exe Exe Publi
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