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2011-02-03 T3 compact user guide

1. Let a number automatically redial repeatedly p 23 When busy automatic call back p 23 Delete automatic call back p 24 Call back line p 24 Switch into an external call switch in p 24 Knock gt p 24 Call anonymously p 25 Tone post dial DTMF p 25 1 Some telephone systems require a special digit as record dial the so called exter nal line code for external calls Sometimes a short break a so called dial break has to be added Your telecommunications systems administrator will tell you more 20 Making calls as usual Calling someone Making calls within your telephone system 10 NH Enter the call number 4 Lift the handset L You can of course lift the receiver first and then dial the number However in this case you will not be able to correct an input error If you have switched Direct dial p 102 off you cannot correct input errors before dialling Calling outside your telephone system 0 Enter external line code e g 0 l0 9 Enter number 4 Lift the handset l Instead of entering the external line code you can also press a line key If you have activated LN on dialling p 97 you only need to dial the external number 21 Making calls as usual Calling someone Presenting yourself with specified call numbers If your system is configured to do so every time you make an outside call you can select the n
2. p 83 Apply ring tone melodies p 84 Do not disturb p 86 Set language p 87 81 Customizing the telephone Setting audio contrast and language Set contrast You can quickly modify the display of your telephone to suit changing environmental conditions e g sun dazzle Press the Menu function key V Scroll to the Settings menu item tox Confirm selection V Scroll to the Display Acoustics menu item tx Confirm selection V Scrollto the Acoustics contrast menu item wx Confirm selection V Scroll to the Contrast menu item E Increase or decrease the setting The new setting takes immediate effect tox Exit menu The new settings have been saved 1 You can access the acoustics and contrast menu directly from your telephone s basic status using the und keys You can also change any setting by pressing the numeric key for the desired set ting f you want to reset the acoustic and contrast settings to the as supplied status scroll back to the Default setting menu item and confirm using the OK key 82 Customizing the telephone Setting audio contrast and language Set acoustics You can adjust the volume of the ringtone the handset and the monitoring loud speaker You can set a different sound for each type of call The different call types are Internal call Internal call External call Call from outside your telecommunications system Message call W
3. in front of an external number Press the Hash key You hear the acknowledgement tone 43 Making calls with ease Routing calls b Routing calls from an internal subscriber Route from follow me x 7 lo Press Star 70 1 Enter the dial code for the call diversion option e g 1 Dial codes for call routing variations 1 immediately 2 on no answer 3 on busy 2 3 Enter the two to four digit internal number for the subscriber from whom the calls are to be routed You hear the acknowledgement tone c Deactivate call divert twinning 7 0 Press the hash key and then 70 for Route from or 7 i Press the hash key then 71 for Call routing to You will hear an acknowledgement tone The call routing is deactivated 1 Changing call divert twinning remotely must be approved by your system admin istrator They will also tell you the number to dial for remote settings access f you have a telephone system with a multi port connection dial the MSN number for remote settings access directly You can get this from the Service department The Personal Identification Number PIN p 62 of the subscriber must differ from the default factory setting For Call diversion to You do not need to enter an external number if you are call ing from the same external telephone to which you want to route your calls How ever number transmission caller ID must be active for that telephone 44 Ma
4. tx Confirm selection 1 3 Enter the internal number of the phone which is to be set up as an answering station e g 13 12 DE if necessary four further internal numbers of telephones which are also to be set up as answering stations for this night service V if necessary scroll to the Next line menu item and set up answering stations for this line e Exit menu The new setting has been saved LI 1 Three different night service options are possible e Switching on night service Night service menu p 67 Different classes of service during night service must be specifically programmed see Integral manual You can program times when the system automatically activates a night service see Integral manual To change answering stations you have set up simply enter the new answering stations 124 Customizing the telephone Settings for your telephone system Call forwarding Up to three call forwarding destinations can be set up for each exchange line Call forwarding takes place after a set time when a answering station is called via the exchange line Press the Menu function key V Scroll to the Settings menu item w Confirm selection V Scroll to the System functions menu item tox Confirm selection V Scroll to the Call forwarding menu item wx Confirm selection 0 1 Enter the two digit number of the line for which you want to set up call for warding F scroll to the number
5. w Confirm your selection 6 lo 5 6 Enter the internal call number of the subscriber for whom you wish to set an appointment e g 6056 V Scroll to a standard text if required All existing appointments for this subscriber will be displayed Now enter the new appointment just as you would your own appointments 57 Making calls with ease View charges You can have the current charges shown in Euro or in the local currency during a call You can view the charges for your last call The call charges since the last deletion are saved in your phone system for all users and accumulated You can check the charges for every caller and every linen sepa rately Your telephone system can also record and calculate the call charges for individual projects or for private calls separately Contents View charges for the last call p 59 View sum of personal charges p 59 View sum of charges for another caller p 59 View the sum of charges for one line p 59 View the total sum of all charges p 60 Delete charges counter p 60 Switch over to charge display in local currency p 60 LI 1 In the case of a conference with two external subscribers the sum of the charges for both external connections is shown 58 Making calls with ease View charges Viewing the charges for the last call Press the Menu function key Scroll to menu item Charges tx Confirm selection Th
6. Calls from subscribers in the call filter list are still signalled even when you have set up Do not disturb Press the Menu function key V Scroll to the Settings menu item tw Confirm selection F Scroll to the Applications menu item ox Confirm selection V Scrollto the Ca11 filter menu item amp w Confirm selection V Scroll to the Add entry menu item Confirm your selection A list is shown of all entries in the general directory and your personal directory ws kx Enter one or more first letters of the name until the desired subscriber is shown amp w Confirm selection The subscriber is added to the call filter list we Exit menu The call filter list is saved l Instead of entering initial letters you can scroll through the phone book to the desired entry f you want to delete an entry from the call filter list highlight it and then press Clear f you want to delete all entries highlight the Delete all entries menu item and confirm using the OK key Caution You can also use the call filter to prevent call routing for selected num bers If in addition to Call divert to immediate p 39 you also set up Do not disturb p 86 only your phone will ring when a call is received from entries in the call filter list All other calls are diverted immediately The call filter list contains up to 10 entries You can set up a special ringtone for calls from numbers o
7. Personal Identification Number 157 Look it up whenever in doubt Ringing and handset tones Phone book entry To save a Call list entry or redial number in your personal phone book Subs Subscriber enter the call number of the desired subscriber here Transfer call When you want to forward a caller Invalid Invalid you have entered a call number such as an unknown code that the telephone cannot dial Dial pause For storing a dial pause such as between area code and call number Transfer For forwarding the call to another subscriber Recall You have forwarded a caller to an internal subscriber who does not answer The call is returned to you 158 Look it up whenever in doubt Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls example Normal ringing tone for internal calls example Recall you have forwarded a caller to an internal subscriber who does not answer Second call during an existing call call waiting signal or a normal call if Handsfree answer back is activa ted Appointment signal an appointment has expired l1 If you do not wish to be disturbed you can deactivate the ringing tones p 86 Tones on the handset Tones during a cut in call p 24 Ackn
8. You can also call the refer back subscriber using a function key if itis set up as a partner key or has been assigned to that subscriber s number as a destination key Switching between two external callers brokering If you want to speak with a call party e g 06975058 who has been put on hold V Scroll to the Return to 06975058menu item x Confirm your selection The other caller is now waiting Forwarding callers Your caller wishes to be connected to another extension Press the Refer back function key The caller waits and cannot hear what you Say 0 9 Enter the number to which you want to forward the call Replace the handset The refer back extension will be connected to the first caller i You do not need to wait until the refer back extension picks up the call 27 Making calls as usual Create Numerous Connections Forwarding a second caller If you receive a call during an existing call e g from 06975058 V Scroll to the Call from 06975058 menu item x Confirm your selection You are connected to the additional caller The first caller is now on hold and cannot hear your other conversation Now you want to forward the additional caller e g to call number 1234 Press the Refer back function key 1 2 i3 4 Enter the number of the extension you want to connect the caller to in this example 1234 You can now announce the caller The first party is put on hold V Scroll to the Transfer call t
9. Z 9 Y w X y Z y 0 Spac 0 amp e E lt gt Shift 161 Look it up whenever in doubt Menu overview There now follows an overview of the menu structure of the T3 T3 IP Compact The first three menu levels are shown The menu in your telephone may vary from the menu overview shown here depend ing on the features used the accessories in use and the assignment of the function keys Menu Line in Basic down one menu down one menu level Menu level Pick up Call List Telephone book gt Searching New indiv entry New general entry Call forwarding gt Route to Follow me here Route for Bundle x Appointments gt Own appointm Appointm for others Call charges gt Last call Total Total subs Total line Total call charges Euro gt Local currency Lock gt Lock telephone Setting up the PIN Message Night service gt Night service 1 Night service 2 Night service 3 Auto Night service Conference gt Own conference Conference for others Settings gt Display Acoustics gt Acoustics contrast Do not disturb MSN call type 162 Menu overview Look it up whenever in doubt Menu Line in Basic down one menu Menu level down one menu level Language Function keys Dial settings Autom handsfree LN on dialling Line of
10. a cross They cannot be reserved Reservations can only be made in the pre set 15 minute pattern There must be a gap of atleast 15 minutes between two reservations You must have permission to reserve a conference room The default Access PIN gt p 119 must be activated or amended 77 Making calls with ease Use conference room Reserve conference room recurring appointment You can reserve the conference room for recurring appointments This could be for example a weekly group meeting on Friday at 9 00 Press the Menu function key F Scroll to the Conference room menu item x Confirm your selection V If applicable scroll to the Own Conference menu item amp w Confirm selection if required V Scroll to the New entry menu item x Confirm your selection V Scroll to the Recurring appointment menu item tx Confirm your selection V Scroll to the desired week day e g Friday tx Confirm your selection V Setthe desired start time e g 9 00 wo Confirm your selection The next possible end time appears next to the start time V Setto the desired end time e g 09 45 amp w Confirm your selection Wx Accept the settings The conference appointment is reserved for every Friday Now let all the conference subscribers know the date the number of the conference room and your access PIN 1 Appointments which are already reserved are marked with a cross They cannot be reserved Res
11. e dE RES 75 Customizing the telephone Setting audio contrast and language sse 81 Placing functions call numbers on keys ssee e 88 Changing general settings ciceeeeeee einer ttti Deere einen 95 Settings for your telephone system ssssssseeee emere 122 IP specific settings erroe eire e eee neous Mee ci Iced eee ls 130 Add on equipment Links oer A PH RE EE RC a 137 The DSS Module cake Gee deed potitus dee ox does 139 Headset I foe 141 Extras for your telephone Hotel f rictlOns ttti aeter te ete me einer bn s 144 Contents Look it up whenever in doubt Overview of telephone functions ssssssene emen 153 Messages on the display ssssssssssssssessseeseeen nennen nnns 157 Ringing and handset tones cccccesecceeeeeeceeeeeceeeceeaeeceseceeeeeeeseseaeeeeeeeeeeeeeeeees 158 Symbols on the display sse 160 Table of characters aee eet teet e ise i Ne Header et dS Io 161 Menu OVervIeWw de Dee eme eoi 162 Troubleshooting ER deer tee ree eric te eret obe e ede ed Eee OG 165 Index stre RECEN SE EERETRE DERE RIBERA UE Ier 166 Familiarize yourself with your telephone Important notes Which systems can you connect your telephone to This telephone is only intended to be connected to Avaya PBX systems It must not be connected directly to a PSTN Dec
12. g PIN 0000 inactive V Scroll to the activate menu item x Confirm your selection You can now access the conference room using the standard PIN Block access the conference room using the standard PIN In the Permission for menu select deactivate and confirm by pressing OK 120 Customizing the telephone Changing general settings Conference room change standard PIN You can change the standard PIN for access to the conference room Press the Menu function key V Scroll to the Settings menu item w Confirm your selection F Scroll to the Applications menu item w Confirm your selection F Scroll to the Conference room menu item wo Confirm your selection Wox Confirm Standard PIN V Scroll to the PIN 0000 inactive menu item x Confirm your selection GHI 4 7 4 3 Enter the new standard 4 digit PIN e g 4713 The default PIN has been changed and can be used 121 Customizing the telephone Settings for your telephone system You can perform many of the settings for your telephone system from your Integral T3 Compact telephone The settings apply to all the telephones in your system External callers can often reach your company using various different numbers For each of these numbers you can define which phones should ring These telephones are referred to as the answering stations for this number You can set these up for normal daytime operation day service three different
13. handsfree Handsfree ending a call While you are telephoning handsfree with the receiver on the hook Press the Monitoring Handsfree function key LED goes out LJ 1 You can also end the call with the Escape key Tips for handsfree monitoring and handsfree calling Perhaps you can t remember whether call monitoring or handsfree are actually acti vated Here are a couple of simple tips f the receiver is not on the hook the Handsfree monitoring function key toggles between call monitoring LED on handsfree LED flashing and normal telephone operation LED off None of these will end the call f however the receiver is on the hook the call will be ended the next time the key is pressed 32 Making calls with ease Use call list When you don t accept an external call it is stored with time and date in the call list You can have this list displayed at all times and call back the users shown in the list You can also have further entries added to the call list like for example internal calls of calls with external callers Entries can be automatically deleted after a specific amount of time The list shows the 10 latest entries Contents Symbols in the call list gt p 34 Select an entry from the call list p 35 Delete an entry p 35 Delete all entries p 35 Automatically delete entries p 36 Additional entries to the call list p 37 33 Making calls w
14. is on or off tx Press this key to change the setting me Exit menu The new setting is saved 113 Customizing the telephone Changing general settings Managed Mobility Access MMA Up to 50 external numbers can be registered on your system to use Managed Mobi lity Access MMA Every external number is assigned a fixed internal subscriber Each internal sub scriber can be assigned more than one external number The internal subscriber can be given the option of using callback and editing his numbers Various registered numbers can have different editing permissions This means it is possible to for example allow callback for one external number only By default a normal call divert can be activated to telephones with registered num bers For each registered number you can configure that twinning is activated instead of call divert 114 Customizing the telephone Changing general settings MMA add dial in authorised number If you have permission you can register new numbers which are authorised to dial in for any internal subscribers Press the Menu function key V Scroll to the Settings menu item w Confirm your selection F Scroll to the Applications menu item w Confirm your selection V Scroll to the Mobility menu item amp w Confirm your selection 1 2 Enter the phone number of the internal subscriber for whom you wish to reg ister a new number e g 12 A list of all the external number
15. is reserved again immediately after your conference 15 minutes later an alert tone sounds to warn you that the con ference is approaching its end 10 minutes before the beginning of the next confer ence the connection is ended You can use a non reserved conference room at any time using the Standard PIN p 120 if this has been enabled by your system administrator If a subscriber is alone in the conference room he will hear on hold music 76 Making calls with ease Use conference room Reserve conference room one off appointment You can reserve the conference room for the period of time you want Press the Menu function key F Scroll to the Conference room menu item w Confirm your selection V If applicable scroll to the Own Conference menu item tex Confirm selection if required V Scroll to the New entry menu item w Confirm your selection A list of the next 90 days appears V Scroll to the desired date e g 17 02 x Confirm your selection V Setto the desired start time e g 9 00 tx Confirm your selection The next possible end time appears next to the start time V Setto the desired end time e g 09 45 amp w Confirm your selection Wx Accept the settings The conference appointment is reserved Now let all the conference subscribers know the date the number of the conference room and your access PIN i Appointments which are already reserved are marked with
16. light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module returns to displaying the calling status of the room telephones u l When the charge limit for a room is activated this guest can only incur charges up to the specified limit As soon as a guest reaches the charge limit they hear a signal tone They can still finish the present call but cannot make any more external calls A message that the guest has exceeded the charge limit appears on the reception telephone The charge limit is the same for all guests 151 Extras for your telephone Hotel functions Waking guests Activating wake up call Press the Menu function key V Scroll to the Appointment for others menu item tx Confirm your selection 6 0 5 Press the key for the desired room e g 605 Confirm the number All existing appointments for that room will be displayed Now enter the desired time for the wake up call just as you would for your own appointments Deleting a wake up call Press the Menu function key V Scroll to the Appointment for others menu item amp w Confirm your selection 6 0 5 Press the key for the desired room e g 605 ox Confirm your selection All the set appointments will be shown V Scroll to the appointment you want to delete amp w Confirm your selection V Scroll to the Delete menu item tx Confirm your selection The appoi
17. loudspeaker monitoring While telephoning with the handset off hook Press the Handsfree monitoring function key LED lights up You can then hear the caller through the built in loudspeaker J 1 The desired loudspeaker volume can be set using the keys und You can switch off the loudspeaker while monitoring by pressing the Handsfree monitoring function key twice LED goes out Making a call with the handset on hook handsfree 0 9 Enter the call number Press the Handsfree monitoring function key LED flashes When the desired party answers you can hear them over the loudspeaker and also talk to them with the receiver on hook LJ 1 The LED next to the function key flashes whenever you switch to handsfree If you want to make a handsfree call you can also select the number from the call list or the redial list If you have switched Direct dial p 102 on you must first press the Monitor ing Handsfree key and then enter the call number Continuing a call in handsfree mode when the handset is off hook During a call Press the Handsfree monitoring function key twice LED flashes pa Replace the handset You can hear the other party over the loudspeaker and you can also talk to them with the receiver on hook Handsfree continuing the call using the receiver During a call in handsfree mode 2 Lift the receiver LED goes out 31 Making calls as usual Monitoring and
18. night variations night service 1 to 3 and as call forwarding after a time delay If you want to operate several answering stations you can issue a busy signal to every new caller as soon as you are on the phone This is called second call barring You can change the date and time globally for the whole system You can determine a customer password so that you can e g manage your telecom munications system with the ICT tool You can query statistical information for your telephone traffic statistics Contents Answering stations for day service p 123 Answering stations for night service p 124 Call forwarding p 125 Second call barring p 126 Date Time p 127 Customer password p 128 Traffic statistics p 129 122 Customizing the telephone Settings for your telephone system Answering stations for day service You can set up an answering station for each external line The answering station can consist of up to 5 telephones Press the Menu function key V Scroll to the Settings menu item x Confirm selection F Scroll to the System functions menu item wox Confirm selection V Scroll to the Day service menu item tox Confirm selection 0 1 Enter the two digit number of the line for which you want to set up an answering station V scroll to the number for which you want to set up an answering station tox Confirm selection 1 Enter the internal nu
19. telephone book correspond to code dialling desti nations starting at number 900 Code dialling destinations 900 to 904 can also easily be dialled using Managed Mobility Access p 73 Dialling an entry from the directory Press the Directory function key 2 al ala Enter one or more first letters of the name until the desired sub scriber is shown 2 Lift the handset The destination is called 1 You can also scroll to the desired number using the arrow keys You can select which number to present to the call p 22 recipient 47 Making calls with ease Using the phone book Editing entries in the phone book Press the Phone book function key ABC ABC 255865 Enter one or more first letters of the name until the desired sub scriber is shown x Confirm your selection F Scroll to the Edit menu item x Confirm your selection Edit the number x Confirm your selection Edit the name tox Accept new settings 1 Call numbers you have stored in the phone book without a name can be found there under the name space Specifically edit phone book entries change code dialling destinations Sometimes it is a good idea to change specific code dial destinations personal tele phone book entries specifically This is necessary for example if you wish to use Managed Mobility Access MMA to dial ode dialling destinations p 73 Press the Menu funct
20. the window shows whether the function is on or off tx Switch the function on or off The new status is displayed ise Exit menu The new setting is saved 102 Customizing the telephone Changing general settings Deactivating second call Press the Menu function key V Scroll to the Settings menu item ex Confirm your selection V Scroll to the Dial settings menu item Confirm your selection F Scroll to the Second call menu item An indication on the right hand side of the window shows whether the function is on or off tx Modify the setting The new status is displayed a Exit menu The new setting is saved 1 If you are making a call and have switched off second call a caller will receive the busy signal 103 Customizing the telephone Changing general settings Code Every outgoing and incoming call can be assigned a code number This enables the call to be assigned to a project or client number Press the Menu function key V Scroll to the Settings menu item x Confirm your selection V Scroll to the Dial settings menu item tx Confirm your selection V Scroll to the Code menu item If already set up the current code number is dis played Confirm your selection amp Change code or delete using Sox me Exit menu The new code number is then saved It will be displayed for every external call LJ 1 The code number can also be displayed during an extern
21. their conversation You can then forward the caller again Conference Initiates a conference Customer number For every call resulting in charges you can enter a three to ten digit code for billing the charges e g a project or job number Line bundle Seizes a line in the corresponding bundle Line bundle code dial destination Seizes a line in the corresponding bundle and then dials the entered code dial desti nation Released line bundle code dial destination Seizes a line in the released bundle and then dials the entered code dial destination DMF A B C D For signalling of the DTMF key A B C D Message For sending a message to a subscriber within your system MSN Presents the call recipient of the next outgoing call with the stored number Night service 1 2 3 For activating and deactivating the night modes for particular subscriber groups Automatic night service You can have night service activated automatically The activation time is set by your system administrator Partner or destination If a partner or destination has been stored with a name this name will be shown 154 Look it up whenever in doubt Overview of telephone functions Private call bundle Activates private call via the corresponding bundle Private call released bundle Activates private call via the released bundle Private call bundle code dial destination Activates private
22. to the desired menu item Confirm your selection The selected function is displayed In many cases a submenu also appears You can scroll through the submenu in the same way as in the menu B Arrows in the display indicate how you can scroll to view other options gt You can activate a submenu for this menu item T 1 T You can view other menu items by scrolling up and or down Functions already assigned to keys no longer appear in the menu You can find all functions in the Menu overview p 162 Cancelling or exiting an action If you have entered the wrong data or made the wrong setting we Press several times if necessary to cancel the procedure You will then move up one menu level or go to the idle display 6 1 The following settings cannot be undone using the Escape key Changes to the assignment of function keys Settings that have been changed using the OK key 11 Familiarize yourself with your telephone Basic rules of operation The display helps you The displays guide you step by step as you use the phone The display provides you with a great deal of information such as the status of your current connection The phone number of all external ISDN callers appears in the display assuming they have not disabled call number ID display This enables you to see who is calling If your phone book already contains the name and phone number of the caller their name will displayed when th
23. transmitted without caller s number e g an analog call or the caller has Switched off the caller ID function Short tones during a call A second call is being signalled Please refer to the section Establishing several con nections p 26 to find out about possible operating steps or You have activated monitoring or handsfree operation Appointment signal An appointment is being signalled A function does not work It is possible that the function first has to be enabled by Avaya Service Telephone cuts off prematurely when programming No key has been pressed for about 60 seconds This always terminates every pro gramming procedure Programming is also terminated by answering a call 165 Index 8 A Accept Call 17 Acoustics 81 Action cancelling 11 Additional functions 8 After hours 67 Announcement 66 Anonymous calls 25 Answering stations 123 124 125 Appointment 57 Appointment signal switching off 55 56 Appointments entering 52 53 54 57 Asterisk 8 Audible tones 159 Audio 83 Automatic connection 100 Automatic redial 23 B Bar 61 Basic rules 17 Block dialling 102 Brokering 27 Busy 23 Busy on busy 126 Cc Call 20 Call display extended 105 Call diversion for 41 Call diversion bundle 45 Call diversion changing remotely 43 Call divert 38 Call divert to exceptions 110 Call divert call list 37 Call divert via MMA 115 Call during programming procedure 19 Call filter 11
24. 0 Call for partner answering 18 Call forwarding 19 125 Call List 33 Call list additional entries 37 166 Call list calling back 35 Call list deleting 35 Call list deleting automatically 36 Call list symbols 34 Call No on Keys 88 Call number ID 72 Call numbers entering 50 Call signalling 84 Call waiting 24 Callback 35 69 71 115 Callback automatic 23 Callback line 24 Calling anonymously 25 Calling externally 21 Calling internally 21 Calling with one key stroke 22 Calling with the DSS module 140 Calll number saving in a different locati on 49 Calls picking up a 18 Cancelling 17 Change code dialling destinations 48 Charge limit hotel functions 157 Charges 58 Charges clearing 60 Charges hotel functions 147 Charges Sum 59 Charges switching display 60 Charges total 59 60 Check in 146 CLIP 22 Code 20 104 Code dialling destination 73 Com4Tel 136 Conference 28 29 75 Conference room 75 Conference room access PIN 76 Conference room dialling in 76 Conference room PIN 179 120 Conference room release 118 Conference room reservation permissi on 118 Conference room standard PIN 76 Index Conference connecting partners 29 Conference ending 29 Conference expanding 29 Conformity 4 5 Connecting 27 28 Connecting the telephone 4 Contrast 87 82 CTI application 136 Customer password 128 Cutting into another call 24 D Date time 12 Datum 12
25. 42 Making calls with ease Routing calls Changing call divert twinning remotely You can call your telecommunications system from outside to set up or change call diversion or twinning for your telephone or for other telephones This is possible from any telephone with DTMF suffix dialling Calling the telecommunications system telecommunications system connec tion MNO WXxYZ PORS o 69 7 5 lo 5 Dialthe phone number of your telecommunications sys tem e g 069 7505 from the external telephone 8 S Dial the remote settings access number for your system e g 89 You will hear a dial tone as confirmation Now select the subscriber whose call diversion twinning you wish to modify Dialling the subscriber whose call routing is to be changed lo 5 5 Enter the internal number of the subscriber whose call diversion you want to change 1 2 4 Enter the subscriber s four or six digit PIN number e g 1234 You will hear a dial tone as confirmation Now continue with one of the following three options a c a Routing calls to another telephone or mailbox call routing to twinning x 7 4 Press Star 71 1 Enter the dial code for the call diversion option e g 1 Dial codes for call routing variations 1 immediately 2 on no answer 3 on busy 4 twinning PORS o D E Ere E Enter the internal or external number to which calls are to be diverted e g 00897543 You must add an external line code usually 0
26. 7 Day service 123 Deactivating routing 42 Destination key 22 Dialling from the directory 47 Dialling with DSS module 140 Direct dial 102 Direct inward dial hotel functions 149 Directory new entry 47 Directory selecting entry 47 Display 12 Display messages 157 Do not disturb 86 Do not disturb exceptions 110 DSS module 139 DSS module hotel functions 145 DTMF 25 E Enter Call Number IP 135 Enter gatekeeper manually 131 Entering a name 161 Entering a phone number 47 Entering text 13 Exchange line automatic seizure 97 98 Ext line code 21 External 20 F Fault finding 165 Follow me here 40 Forwarding 27 28 Forwarding a call 19 Function keys assignment 89 Function keys possible functions 153 Functions 153 Functions on Keys 88 G Gatekeeper 15 Gatekeeper Search 15 General call 108 H Handsfree 31 Handsfree automatic 96 100 Handsfree headset 111 Headset 141 Headset volume 112 Headset enabling use of 111 Hotel Functions 144 Hunt group 107 I Idle display 12 Input cancelling 1 1 Internal 20 IP settings 132 K Keys assigning functions to 90 Keys assignment 89 L Labelling Strip 94 Language 15 81 Language versions of the user manual 8 Language selecting 87 LED 93 Letters 161 Letters on keys 13 License 6 Lines 91 Links 137 Lock 61 Locking 62 167 Index Log in 15 Log in IP Telephone 16 Lower case letters 167 M Mailbox 64 Malfunctions 165 Managed
27. AVAYA T3 IP Compact connected to Integral 5 Benutzerhandbuch User s guide Manual de usuario Manuel utilisateur Manuale d uso Gebruikersdocumentatie Contents Familiarize yourself with your telephone Important NOteS E 4 Your T3 Compact at a glance ssssssse eene eene 9 All keys at a glarice eren lane asian rte e dene 10 Basic rules of operatiori 2 c dete tette eio i e eed eb teen 11 Commissioning your T3 IP telephone only T3 IP sm 14 Making calls as usual Accepting Calls sical ee e UE A EHE EO a rod ge 17 Callirig Sotrieone 4 2 eid vie ete lec e feda ER RE Teese ra ete 20 Create Numerous Connections sseesssssee eee eren 26 Monitoring and handsfree sse eene eene enne 30 Making calls with ease Use call liSt 2 3 err Reed c dnce pet pea 33 ROUTING Call S eer ee t e e tr RES 38 Using the phone BOOK iiss 2 erunt ee RR Ene a A E ed ERR De Fea EASi 46 Let s remind ourselves appointments sssssssssss eee 51 View charges ee 58 l ockirig phone E ES T 61 Send and receive messages inorri iniintindi iaaeaie aeaaaee 63 Outside business hours night service sssssssssssseeeee 67 Phoning with Partners i 3 ette Eget ties ee ioni 68 Mobile system subscribers MMA sssseenn mem nene 69 Use conference room visiirien rre e HERE HL Spe I HR ee Ee PNE Ipae ec Ha ka ge
28. For enabling tone dial e g for remote access to an answering machine Appointment For having your telephone remind you of an important appointment Appointment for associated subscriber Appointment for others For reminding other subscribers in your system of an appointment TIM Activates the TIM media server Ringer tone off Switches off the ringer tone for the next call or for a defined time Door Activates the appropriate switching contact Can only be used if additional equip ment is provided Transfer call Prepares the transfer of the current call party External call transfer Prepares the transfer of the current external party to another external party Traffic statistics Statistical information on your telephone 156 Look it up whenever in doubt Messages on the display The following is an overview of important display and status messages Standard displays and messages are shown in the case of special settings Other subscribers When you want to save a call number for another subscri ber only possible if enabled by Avaya Service Busy The dialled connection is busy Bundle When you want to seize a line from a particular bundle Bundle busy All lines in the selected bundle are busy Bundle private Self assignment To seize a line in a bundle reserved for you Audible notification of calls on your own telephone that are normally answered by other subsc
29. Making calls with ease Mobile system subscribers MMA Call code dial destination You have established a connection to your system from a registered telephone You hear the dial tone 2 Press and then the code number for the destination you want e g 2 for 901 Carry out the call u l The code dialling destinations correspond to the first entries in your personal phone book gt p 47 Assigning code dialling destinations to the codes Code dialling destination 900 gt Code 1 Code dialling destination 901 gt Code 2 Code dialling destination 904 gt Code 5 You can note your code dialling destinations on a card which you can keep with you at all times You can cut out or photocopy the card template at the end of these instructions 73 Making calls with ease Mobile system subscribers MMA Change twinning divert number You have established a connection to your system from a registered telephone Modify number You hear the dial tone Press the key Press the key Twinning Call divert is now activated to the telephone you are currently calling Deactivate call divert twinning You hear the dial tone Press the key 0 Press the 0 key Twinning Call divert is deactivated 1 The telephone from which you are calling must have caller display activated Whether you switch on twinning or call divert is defined in the settings for each number registered 74 Maki
30. Mobility Access 69 Managed Mobility Access dial in per missions 114 Menu 17 162 menu 124 Message 63 Message to guest 148 Message writing 64 Messages 157 Messages sending 64 65 MMA 69 Monitoring 31 Monitoring headset 111 MSN 22 37 47 84 MultiCompany 84 Mute 18 N Names searching for 47 Night service 67 Notes important sections 7 Number register MMA 175 Numbers preventing display of 107 Numerous Connections 26 0 Open Source 6 Operation IP Telephones 14 Overview 9 Overview menu 162 P Parties switching between 27 Partner 68 Partners 92 Partners onto keys 92 Password 128 Phone Book 46 168 Phone book editing entry 48 Phone book general 49 Phone book saving number in a diffe rent location 49 Picking up call 18 Pick up 18 PIN 61 PIN Web Browser 135 PIN conference room 76 119 PIN CTI Application 135 PIN Code 61 Positioning of the telephone 7 Programming 11 Protection 61 R Redial 23 Redial automatic 99 Redial number of attempts 99 Refer back 27 Register number for MMA 115 Repairs 7 Reserve conference room 77 Ring tone 86 Ring tones 83 Ringing tones 159 Ringing deactivating 86 Routing 38 Routing call 38 Routing call to 39 S Second call 18 Second call barring 126 Second call deactivating 103 Send Ping 133 Serial call 109 Set handsfree 85 Set up Headset 111 Settings 8 Settings for telephone system 122 Settings modify
31. V Scroll to the Dial settings menu item amp w Confirm your selection V Scroll to the Line off hook menu item An indication on the right hand side of the window shows whether the function is on or off amp w Switch the function on or off The new status is displayed ise Exit menu The new setting is saved u f you have switched on Line off hook you must first press the refer back key to make an internal call 98 Customizing the telephone Changing general settings Number of redials When you activate automatic redial p 23 you set here how often the dialling is to be repeated automatically Press the Menu function key V Scroll to the Settings menu item x Confirm your selection V Scroll to the Dial settings menu item Confirm your selection V Scroll to the Number of redials menu item The number of redial operations currently set is shown in brackets x If necessary press several times to select the desired number of redials we Exit menu The new setting is saved 8 You can choose between 0 3 5 or 10 redials Ifthe setting is 0 the Auto redial menu item is removed Redial every x seconds When you activate automatic redial p 23 you set here the time that elapses before your telephone redials automatically Press the Menu function key V Scroll to the Settings menu item ox Confirm your selection V Scrollto the Dial settings menu item Con
32. after the number of the inter nal subscriber is entered Change existing call divert Select Edit confirm by pressing OK and enter new call divert The old one is automatically deleted if it is not possible to have both call diverts in parallel Delete existing call divert select the call divert to be deleted press OK to con firm and then delete by pressing OK 41 Making calls with ease Routing calls Signalling calls on two telephones twinning Press the Menu function key V Scroll to the Call divert menu item tox Confirm selection V Scroll to the Route to menu item tox Confirm selection 0 4 Enter the external line code usually 0 and external number of the phone you want to ring when a call is received e g 0012341234 V Scroll to the Twinning menu item tox Confirm selection The following status appears in the display twinning 0012341234 If your T3 phone is now selected the external phone will ring at the same time You can take the call on either phone 1 If the number entered is stored in the phone book as a name the name will appear automatically instead of the number You can also press an appropriate destination or partner key instead of entering the number Twinning and call divert if busy can be set up simultaneously Deactivate call divert twinning In the status menu F Scroll to the desired call divert message e g Route to 1234 e Delete call routing
33. al call 104 Customizing the telephone Changing general settings Extended call display You can set your telephone to always display not only the caller s number or name but the number which they dialled This tells you whether the caller wants to speak to service or the workshop for example Press the Menu function key V Scroll to the Settings menu item tx Confirm selection V Scroll to the Applications menu item tx Confirm selection V Scroll to the Call display A gt B menu item tox Confirm selection we Exit menu The setting is saved 105 Customizing the telephone Changing general settings VIP call pager If a VIP call pager has been set up for your telephone you can temporarily remove calls from the VIP call signalling Calls are no longer signalled e g on a pager or logged Press the Menu function key V Scroll to the Settings menu item amp w Confirm selection F Scroll to the Applications menu item tox Confirm selection V Scroll to the VIP call menu item An on off indication on the right hand side of the window shows whether the VIP call is set for your telephone x Temporarily switch VIP call off or back on The new status is displayed ise Exit menu The new setting has been saved 106 Customizing the telephone Changing general settings Hunt group If your telephone is assigned to one or more hunt groups you can temporarily remove your telephone from these hu
34. amiliarize yourself with your telephone Commissioning your T3 IP telephone only T3 IP Log out of telephone When you want to log out of the telephone Press the Menu function key V Scroll to the menu item Call forwarding tox Confirm selection You are now logged out of this telephone Another user can now log in here 16 Making calls as usual Accepting Calls You can pick up the phone as usual and talk to the caller When another user is called within your system you can pick up the call to your tele phone It is also possible to accept calls with the key Monitoring Hands free and continue telephoning with the handset on the hook You can set you phone so that it is automatically set to hands free for internal calls When you call someone hands free you do not need to take the phone off the hook Automatic hands free for incoming call p 100 You don t accept a call though but can put it on hold for the moment You can thus finish an initiated operating procedure i e editing a phone book entry External calls can be diverted to pre configured forwarding segments call forward ing Contents When you are called p 18 When another phone is called pick up p 18 Accept call for a partner p 18 Call during a call second call p 18 Call during a programming procedure p 19 Call forwarding p 19 17 Making calls as usual Accepting Calls If you receive a
35. ance with EU directive 1999 5 EU radio and telecommunication terminal equipment R amp TTE This telephone is intended for connection to Ethernet LAN interfaces of IP capable Avaya telecommunications systems and fulfils the basic requirements of Directive 1999 5 EU R amp TTE Avaya cannot guarantee successful operation of the telephone in LAN or Intranet environments in which no Avaya system is present If any problems should occur during operation please initially contact your specialist dealer or your system administrator The complete declaration of conformity can be requested at the following Internet address http www avaya de gcm emea de includedcontent conformity htm or look for Conformity in the index Ce Familiarize yourself with your telephone Important notes Software License License USE OR INSTALLATION OF THE PRODUCT INDICATES End User s acceptance of the GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS If you do not wish to be bound by these terms you must return the product s to the point of purchase withing ten 10 days of delivery for a refund or credit IN ADDI TION TO THE GENERAL LICENSE TERMS THE FOLLOWING LICENSE TERMS AND RESTRICTIONS APPLY TO THE PRODUCT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is gr
36. anguages Would you prefer to read these operating instructions in a different language Go to the Avaya Support page at http support avaya com where you can access our list of documents Look there to find out whether the language version you want is avail able for download Dispose of waste equipment properly the environment will thank you for it Waste electrical and electronic equipment bearing this symbol may contain substances that are dangerous to humans and the environ ment For this reason you must not dispose of such equipment tog ether with unsorted municipal domestic waste To protect our environment pubic collection points are available at which you can dispose of waste electrical and electronic equipment that bears this symbol To prevent these substances from spreading in our environment and reduce the pollution of natural resources you can also take part in the Avaya take back scheme for waste equipment Under this scheme the materials in the waste equipment will be recovered in a proper pro fessional manner with individual components being re used Familiarize yourself with your telephone Your T3 Compact at a glance 1 2 9 3 F F Es Y EON ES i 4 3 7 6 5 1 Display 2 Calldisplay 3 Function keys some of them with LEDs 4 Clear key 5 Arrow keys for navigating within the display 6 OK key 7 Escape key 8 Digit keys with letters 9 Volume contrast keys Familiarize yourself w
37. anted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Desig nated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Products origi nally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Desig nated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Third party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifyin
38. as to the telephone status of the partner Contents Show key assignment p 89 Assign functions to keys p 90 Assign lines to keys p 91 Assign partner to keys p 92 Function keys with LED gt p 93 Delete assignment of keys p 94 Label function keys p 94 l1 f you reprogram the function keys different operating procedures could result Functions already assigned to keys no longer appear in the menu 88 Customizing the telephone Placing functions call numbers on keys Displaying key assignment You can see on your telephone display which function destination partner or line has been assigned to a key of your telephone Press the Menu function key V Scroll to the Settings menu item a Confirm your selection F Scroll to the Function keys menu item w Confirm your selection The description and current assignment of all keys will be displayed Press the desired key The description and current assignment of this key will be displayed 89 Customizing the telephone Placing functions call numbers on keys Assigning functions to keys Press the Menu function key Scroll to the Settings menu item ox Confirm your selection Scroll to the Function keys menu item x Confirm your selection The description and current assignment of all keys will be displayed V Scroll to the keys you want to change or assign amp w Confirm your key selection V Sc
39. call Your telephone rings The call is shown in the display 2 Lift the handset L l1 Telephoning without the receiver Press the Handsfree Monitoring function key You will be shown the number or name the caller dialled e g when you receive a diverted call f you do not want the caller to hear what is being said at your end press the Mute key The opposite party will be able to hear you again after pressing this key again If another telephone receives a call pick up call Another telephone rings Press the Menu function key V Scroll to the Pick up menu item x Confirm your selection A list of incoming calls will be shown V Scroll to the call you want to pick up tx Confirm your selection 2 Lift the handset Answering a call for a partner When you have assigned a partner to a function key Assigning partners to keys p 92 A partner is being called Press the function key for the partner being called Your telephone rings Lift the handset Call during a conversation second call You are on the phone Someone else calls you You hear a single ringing tone The caller is shown as the top item on the menu x Accept call The first caller is waiting and cannot hear your conversation 18 Making calls as usual Accepting Calls Call during a programming procedure You receive a call but want to finish what you re doing on your telephone first You are programming yo
40. call via the released bundle and then dials the entered code dial destination Private call released bundle code dial destination Activates private call via the released bundle and then dials the entered code dial destination Bundle routing You can route all calls received by a certain bundle main number to an external number Call routing for other subscribers For diverting calls for other telephones to internal numbers Route call to For routing calls from your telephone to another Call routing to associated subscribers Follow me here For routing calls from another telephone to your own Follow me here associated subscriber Call forwarding For automatically forwarding calls to another connection if you do not answer within a certain time Do not disturb If you do not wish to be disturbed by phone calls Prevent hunt group For cutting your telephone out of the hunt group Lock For protecting your telephone against unauthorized use Others can use your phone only for emergency or internal calls Charges printer form feed For printing out a page from the charges printer This function must be set up by your system administrator Special key To control the Free switching points hardware Day service For deactivating the night service 155 Look it up whenever in doubt Overview of telephone functions Directory Displays the directory Temporary DTMF
41. charge display to local currency Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection V Scrollto the Euro Local currency menu item x Switch the charge display to local currency 1 To switch the charge display back to euros press the OK key again 60 Making calls with ease Locking phone You can protect your phone from unauthorised users by locking it with a PIN You can enter the PIN yourself and change it at all times The following functions can still be accessed when locked Accept all calls Select internal calls Contents Change PIN p 62 Lock phone p 62 Unlock phone p 62 61 Making calls with ease Locking phone Changing the PIN Personal Identification Number Press the Menu function key V Scroll to the Lock menu item x Confirm your selection V Scroll to the Set PIN entry x Confirm your selection 10 Enter the current four digit PIN woz 0 9_ Enter the new four digit PIN The default setting for the PIN is 0000 f you make a mistake when entering your PIN press the Escape key and start again from the beginning Locking the telephone Press the Menu function key V Scroll to the Lock menu item x Confirm your selection V Scroll to the Lock telephone menu item amp w Confirm your selection The telephone is now locked a f your telephone is locked you wi
42. d e g 0501 1 0 5 1 Enter the new customer password new PIN as four digits e g 1051 wx Confirm the new customer password 128 Customizing the telephone Settings for your telephone system Traffic statistics You can retrieve statistical information for your telephone Press the Menu function key V Scroll to the Traffic statistics menu item x Confirm your selection Information about calls since data was last deleted will be shown u l Youcan reset the counter via the Delete entry menu item The data will now be recorded again from the current date 129 Customizing the telephone IP specific settings The IP specific settings are usually set by the Avaya Service or your telecommunica tions systems administrator You will subsequently find an overview of the settings possible as well as the procedure to follow in case of errors Contents When no gatekeeper is found during the automatic search procedure only T3 IP gt p 131 View IP settings p 132 Send ping gt p 133 Bar web browser p 134 Alter PIN to release web browser p 135 Register CTI application p 136 130 Customizing the telephone IP specific settings If no gatekeeper is found during the automatic search procedure only T3 IP When the automatic search procedure for a gatekeeper is unsuccessful then the display on your telephone constantly shows Searching Network You now have th
43. d disconnecting Press the Handsfree monitoring function key Replace the handset if necessary Headset making a call 0 9 Enter the desired call number on the telephone Press the Handsfree monitoring function key The LED next to the function key starts to flash You can speak with your desired call partner as soon as they answer your call a 1 If the call number that you want to dial is in one of the lists call list phone book then you can also select it there and then press the Handsfree Monitoring func tion key Using a convenience headset you can also set up a call using the corresponding button on the headset 142 Add on equipment Headset Headset monitoring handsfree on the telephone You can switch on monitoring on the telephone or handsfree calling via the tele phone while you are telephoning with the headset Switching on monitoring V Scroll to the Monitoring on menu item tox Confirm your selection You can then hear the caller through the built in loud speaker SWitching it off V Scroll to the Monitoring off menu item x Confirm your selection Switching on handsfree V Scroll to the Set handsfree menu item tx Confirm your selection You can hear the caller through the built in loudspeaker and can speak to them using the built in microphone The headset is switched off Switching it off Press the Handsfree monitoring function key You can t
44. e access PIN set 1 You must have the right to set up reservation permissions 118 Customizing the telephone Changing general settings Conference room change access PIN You can change your access PIN for the conference room at any time The changed access PIN applies immediately even for conferences which have already been reserved and which are still open Press the Menu function key F Scroll to the Settings menu item x Confirm your selection V Scroll to the Applications menu item tox Confirm your selection V Scroll to the Conference room menu item x Confirm your selection V Scroll to the PIN 0000 menu item tx Confirm your selection GHI 4 7 1 2 Enter the new access 4 digit PIN e g 4712 You have changed the access PIN 6 1 Different conferences can have the same access PIN If you have permission you can also change the access PIN for other subscribers 119 Customizing the telephone Changing general settings Conference room Release standard access With a standard PIN the conference room can be used at times at which it is not reserved Press the Menu function key V Scroll to the Settings menu item ox Confirm your selection F Scroll to the Applications menu item x Confirm your selection F Scroll to the Conference room menu item amp x Confirm your selection tw Confirm Standard PIN You are shown that the standard PIN cannot be used e
45. e book function key V Scroll to the New general entry menu item x Confirm your selection The next free general code number will be automatically entered as the destination 12 Enter the call number tox Confirm the number DEBE Enter the name x Confirm the name and save the complete entry in the general phone book s 1 It may be necessary to enter an external line code and a dial pause before an external number You can obtain more information from your telephone system administrator f you want to enter an internal number you must select and confirm the Inter nal call number menu item before making the entry 50 Making calls with ease Let s remind ourselves appointments You can have your phone remember important appointments You can enter up to three appointments You can select whether you want to be remembered on one day numerous days or every day An alerting tone sounds for the appointment and the information you have entered for this appointment is shown You can delete entered appointments Contents View appointment p 52 Enter appointment for today p 52 Enter one time appointment p 53 Enter repetitive appointment p 54 Switch off appointment signal p 55 Delete appointment p 56 Set appointment for others p 57 51 Making calls with ease Let s remind ourselves appointments Viewing an appointment Press the Menu fu
46. e charges Last Call are shown in the right in the dis play View the sum of your own charges Press the Menu function key Scroll to menu item Charges amp w Confirm selection V Scroll to menu item Sum The sum is shown in the right in the display View sum of charges for another user Press the Menu function key V Scroll to the Charges menu item Confirm your selection V Scroll to the Total subs menu item tx Load the charge display 1 9 Enter user extension number e g 19 Viewing the total charges for a line Press the Menu function key V Scroll to the Charges menu item Confirm your selection V Scroll to the Total line menu item Confirm your selection 0 1 Enter the line e g 01 for line 1 i Instead of entering a line number you can simply press the corresponding line key 59 Making calls with ease View charges View total of all charges Press the Menu function key V Scroll to the Charges menu item Confirm your selection F Scroll to the Total charges menu item wo Load the charge display Clearing the charge meter Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection V Select the charge display you want to clear e g scroll to the Total call charges menu item w Load the charge display V Scroll to the Clear charge meter menu item x Clear the charge meter Switching the
47. e opportunity of selecting a gatekeeper from the gatekeeper list if this should contain entries V Scroll to menu item Gatekeeper list x Confirm selection V Select gatekeeper i e GKxyz 123 456 000 123 tx Confirm selection The search for the specified gatekeeper has now been started The telephone now shows the idle display on your phone after the gate keeper has been found 131 Customizing the telephone IP specific settings View IP settings If you want to view IP specific settings your telephone is not to be logged in A possibility of accessing the IP menu is to select the menu item Log out when the telephone is logged in and confirm with the OK key Another possibility is to pull the plug from the power supply and to then continuously press the star key for as long as the idle appears on the telephone when plugging it back in to the power supply You can then view diverse IP internet protocol spe cific settings Press the Menu function key F Scroll to the menu item Gatekeeper list or Network settings w Confirm selection You can now see diverse IP settings like for example the gatekeeper list or the IP address of your telephone 132 Customizing the telephone IP specific settings Send ping Press the Menu function key x Confirm selection V Scroll to menu item Send Ping w Confirm selection V Scroll to the network component you wish to test for availability i e Def GK x Co
48. e telephone yourself This could otherwise result in damage to the telephone making it inoperable What you should definitely read You should definitely read the following sections These sections explain all the parts of your telephone You will find out how to use your telephone Overview of your telephone p 9 Basic rules of operation p 11 l You will often find this information line at the end of a section or chapter It contains additional information that will help you to make better use of the functions Familiarize yourself with your telephone Important notes Additional functions Functions marked by a are not standard features of your telephone Other functions may be disabled or depending on the system software not avail able Please consult your system administrator if you want to use any of these func tions telephoning made easy You can make the following settings immediately or during your first telephone calls The volume p 82 for ringing and for the receiver to suit your surroundings Adapt the contrast on the display p 82 to suit the lighting conditions where you are working Select which Language gt p 87 all display information is to appear in The available languages are English French and German Save frequently used call numbers to a personal Phone book gt p 46 You can modify personal phone book entries yourself User manual in other l
49. elephone using the headset again 143 Extras for your telephone Hotel functions You can use the hotel functions in small to medium sized hotels and guest houses Your system administrator can connect up to three DSS modules to the T3 Compact for executing these functions Available functions include checking guests in and out viewing guest charges disa bling direct inward dial to rooms waking up guests etc You can also hook up a printer to the telephone system for printing out charge reports and wake up requests Contents Layout of the hotel functions on the DSS module p 145 Checking in p 146 Checking out p 146 Message to guest message at reception p 148 Direct dial to rooms p 149 Guest to guest connection p 150 Determining the charge limit p 151 Waking guests p 152 144 Hotel functions Extras for your telephone Layout of the hotel functions on the DSS module 1 Other keys Destination keys for guests 2 Exit 3 Charge limit For ending an operating procedure The DSS module returns to displaying the calling status of the room telephones The guest can only incur charges up to the amount specified in the telephone system 4 Disable guest to guest Others guests cannot use their room telephones to call this guest directly but must be connected via the switchboard 5 Message The switchboard can send a message
50. enu item back to user Expanding conference to include another participant While you are carrying out a conference call V Scroll to the Extend conference menu item Confirm your selection 0 9 Enter the number of the new participant Once you are connected to the number all the parties can talk to each other immedi ately Conferences can be expanded to up to 9 participants Conferences with external participants are always limited to three participants Interconnecting conference partners During the conference X Replace the handset Conference ending During the conference All participants X Replace the handset 29 Making calls as usual Monitoring and handsfree You can switch on the loudspeaker of your telephone in order to hear your partner aloud in the room You can also call someone in the hands free mode You don t need to pick up the headset Hands free means that you can additionally switch on the hands free and continue telephoning with the headset on the hook Contents Hearing caller speak aloud monitoring p 31 Telephoning with headset on hook hands free p 31 Telephoning on in hands free mode with headset picked up p 31 Hands free Continue call with headset p 31 Hands free finish call p 32 Tips for monitoring and hands free mode p 32 30 Making calls as usual Monitoring and handsfree Listening to the caller over the
51. eper is usually found The login window then appears when this is the case 2 9 Enter extension number V Scroll to menu item PIN 0 0 10 0 Enter PIN The delivery setting is 0000 tox Confirm selection The idle display then appears You can now also be reached under the number you have entered extension number B 1 You can alter the language for the login procedure The logging in PIN is identical to the PIN with which you can unlock your locked telephone You can change the PIN codes in the menu Lock When you have cut off a login procedure leave the login window via the Escape key in order to view operate the next settings in the menu you can then register yourself again via the menu item User administration Select language for log in procedure and IP settings You can choose between 6 different languages German English French Italian Spanish Dutch when the telephone has not been logged in Press the Menu function key V Scroll to the menu item Change Change Language tx Confirm selection V Select a language e g English w Confirm selection 1 During the initial set up of your telephone you can also select the language via alternative methods by carrying out the following When the login window appears press the Escape key twice D GB F I E NL appears Select the language you require When the language has been changed D GB F I E NL will no longer appear 15 F
52. ers the reservation is exactly the same as if you reserve a recurring appointment for your self All the reservations for the conference room are displayed with the relevant access PINs 79 Making calls with ease Use conference room Check and delete reservations Reservations can be checked and deleted at any time Press the Menu function key F Scroll to the Conference room menu item amp w Confirm your selection x If applicable confirm the Own Conference menu item A list of all reservations calls is shown Each entry shows the time period reserved who the reservation was made for and if necessary the access PIN V if applicable scroll to the reservation you wish to delete e g Fri 9 00 9 45 11 4712 amp Delete reservation 1 You can only delete your own reservations Reservations which have expired are automatically deleted from the list the next day The access PIN number on the far right of the display is only displayed to those who have the permission to reserve the conference room for others 80 Customizing the telephone Setting audio contrast and language You can modify various audio settings and the display contrast to suit your require ments You can deactivate the ring tone You can change the language for the text display via the language setting The avail able languages are English French and German Contents Set contrast p 82 Setting the Acoustics
53. ervations can only be made in the pre set 15 minute pattern There must be a gap of at least 15 minutes between two reservations You must have permission to reserve a conference room The default Access PIN gt p 119 must be activated or amended 78 Making calls with ease Use conference room Reserve conference room for others If you have permission you can also reserve a conference room for others Dialling into the conference room is then secured with the access PIN for the subscribers you have set up the conference for Press the Menu function key F Scroll to the Conference room menu item w Confirm your selection V Scroll to the Conference for others menu item x Confirm your selection V Scroll to the New entry menu item x Confirm your selection A list of the next 90 days appears V Scroll to the desired date e g 17 02 x Confirm your selection V Setthe desired start time e g 9 00 wox Confirm your selection The next possible end time appears next to the start time V Setto the desired end time e g 09 45 w Confirm your selection w Accept the settings The conference appointment is reserved Now let all the conference subscribers know the date the number of the conference room and their access PIN Appointments which are already reserved are marked with a cross They cannot be reserved Recurring appointment Once you have selected Conference for oth
54. eturn a call to a number in the call list the call recipient will always be pre sented with the number he dialled Deleting an entry Press the Call list function key V Scroll to the desired entry e g 0069123456 we Delete entry L 1 If you want to return a call to a caller from the call list and a connection is estab lished the entry in the call list will be deleted automatically Deleting all entries Press the Call list function key V Scroll to the Delete all entries menu item Confirm your selection 35 Making calls with ease Use call list Deleting entries automatically You can set call list entries to be deleted automatically after a certain time You can protect p 36 Press the Menu function key V Scroll to the Settings menu item x Confirm your selection F Scroll to the Applications menu item amp w Confirm your selection V Scroll to the Call list menu item ox Confirm your selection V Scroll to the delete after menu item The right window margin shows the time after which new call list entries will be automatically deleted tx Press several times if necessary until the desired time is displayed a Exit menu This saves the new setting 1 The new setting is only valid for new call list entries and has no effect on existing entries You can select the following times 10 minutes 1 hour 1 day 1 week 1 month or off Protec
55. ey calls What is shown on the idle display The idle display shows Your name and call number Date and time Flag indicating new entries in the call list Arrow indicating whether there are any status messages for your telephone Status messages 4712 24 12 17 15 4 If there are any specific messages about the status of your telephone the telephone will inform you of this with an indicator arrow next to the time A status message occurs when there is important information for you e g new entry in the call list or you have activated special functions e g ring tone switched off All messages are arranged one below the other in the status menu You can activate the associated menu item directly from a status message e g to change the setting F Scroll to the desired status message tx Confirm your selection a 1 You can temporarily switch off the status message display with the Escape key 12 Familiarize yourself with your telephone Basic rules of operation Entering text The digit keys can also be used to enter letters and characters e g for names in the personal phone book The letters are printed on the digit keys Your telephone switches automatically to entry of letters and numbers when this is necessary Example Enter the name JOHN 5 Press the JKL button once J appears in the display Wait briefly until the cursor moves to the right 6 6 6 Press the MNO button three times T
56. eyerstraBe 94 D 60326 Frankfurt am Main Germany T 0 800 266 10 00 F 0 800 266 12 19 International T 49 69 7505 28 33 F 49 69 7505 5 28 33 infoservice avaya com avaya de
57. f hook Number of redials 0 Redial every s Handsfr during call Second call Remote no disp Direct dial Code Applications Call List Call filter Mobility Conference room Headset General call Hunt group VIP call Self assignment Call display A gt B Serial call Slot 1 XXX Link not T3 IP System functions Personal destinations General destinations Day service Night service 1 2 3 Call forwarding Date time Customer pswd Traffic statistics Log out T3 IP only 163 Look it up whenever in doubt Menu overview Further menu options will be displayed if the Service department has enabled you to program the corresponding functions subscriber names substitute terms classes of service system times call bar groups call bar numbers software lock auto Night service forwarding variants gate stations assignment control call charge functions paper format call charge display call charge threshold call charge factor second call barring 164 Look it up whenever in doubt Troubleshooting Incorrect date and time are displayed Set the correct time in the System functions p 127 menu Unknown message on the display Take a look in the section Messages on the display p 157 to see what the dis play means The number of a caller is not displayed Call is
58. f the telephone is not answered within a specified time period You can arrange to have incoming calls signalled on both your own phone and another external phone e g your GSM mobile This is called twinning You can also set up and change all call routing from outside the telephone system Contents Routing calls for your telephone gt p 39 Routing calls to your telephone p 40 Diverting calls for another telephone p 41 Signalling calls on two telephones twinning p 42 Switch off route call p 42 Changing call routing remotely p 43 Bundle diversion p 45 Changing bundle diversion p 45 1 The time that elapses before call diversion after time takes place is set globally for the system 0 300 seconds 38 Making calls with ease Routing calls Routing calls for your telephone Press the Call routing function key 1 2 3 4 Enter the number to which you would like calls to be routed e g to 1234 If it is an external number you will also have to add the external line code usually 0 in front of it V Scroll to the Immediately after time if busy menu item tx Confirm your selection The status indication Route to 1234 appears in the display In addition a clock symbol is shown for call routing after time or a B for call routing if busy 6 1 If the number entered is stored in the phone book as a name the name will appear automatical
59. firm your selection V Scroll to the Redial every menu item The currently specified time interval between two redials is shown in brackets x If necessary press several times to select the desired time interval between redials we Exit menu The new setting is saved L 1 You can select times of 15 30 60 90 or 120 seconds 99 Customizing the telephone Changing general settings Automatic handsfree when called If you switch on this function your telephone automatically accepts all internal calls On receiving a call you hear a short attention tone and you can then speak in hands free mode to the caller immediately without pressing any key and without picking up the receiver Press the Menu function key F Scroll to the Settings menu item ox Confirm your selection V Scroll to the Dial settings menu item wo Confirm your selection V Scroll to the Handsfree answ back menu item An indication on the right hand side of the window shows whether the function is on or off tx Switch the function on or off The new status is displayed we Exit menu The new setting is saved and a status message appears 1 When your caller terminates the call a new call can be taken immediately 100 Customizing the telephone Changing general settings Number display for outside calls For external calls you can specify whether a number is passed to the subscriber You can also specify whether this i
60. for which you want to set up an answering station ex Confirm selection 1 3 Enter the internal number of the phone which is to be set up as the answer ing station e g 13 12 DE if necessary enter four further internal numbers of telephones to which the call should be diverted F if necessary scroll to the Next line menu item and set up answering stations for this line we Exit menu The new setting has been saved u 1 The time before the call is forwarded can be set globally for the system between 0 and 300 seconds If call forwarding is set up for the answering station but no forwarding destination has been specified the call is forwarded as a general call Call forwarding stations you have already set up can be changed by simply enter ing the new call forwarding station 125 Customizing the telephone Settings for your telephone system Second call barring Press the Menu function key V Scroll to the Settings menu item x Confirm selection F Scroll to the System functions menu item tx Confirm selection V Scroll to the Second call barring menu item amp w Confirm selection A list of numbers for which second call barring is to be set up is displayed F scroll to the number for which you want to change second call barring tx Change setting F if necessary scroll to other numbers for which you want to change the setting tox change the setting as required a Exit menu The new setti
61. fter about 10 seconds 2 Lift the handset You will hear the dial tone and you can now make calls as if you were an internal subscriber Any call charges incurred are charged to your system u l Your system administrator will give you the dial in number 71 Making calls with ease Mobile system subscribers MMA Telephoning using your system You have established a connection to your system from a registered telephone Placing a call You hear the dial tone M 9 Enter the number Carry out the call The first five entries recorded in your personal phone book can easily be accessed as code dialling destinations just by pressing two buttons p 73 Callback You are in a conversation 7 Press and then key 7 The caller waits and cannot hear what you say 0 9 Enter the number you wish to consult Speak to new caller 7 Press and then key 7 again The refer back call is ended and you can speak again to the first caller Carrying out a conference with two other parties You are in a conversation WE 5 Press and then key 5 The caller waits and cannot hear what you say 0 9 Enter the number of second conference participant Wait until the call has been accepted WE 5 Press and then key 5 The three of you can now speak with each other Ending a Call B Press and then key 8 The call is ended You hear the dial tone and can now make a new call across the system 72
62. g Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at http support avaya com ThirdPartyLicense Familiarize yourself with your telephone Important notes Which system is your telephone connected to You can find out the type of Avaya system to which your telephone is connected as follows When you log in for the first time for T3 IP telephones only Integral 5 and IP Office First a login window appears where you need to enter your extension number and your PIN In P Office a message then appears showing brief information on the system and software version Integral Enterprise No login window appears In an operational telephone Press the Menu function key during a call or with the handset off hook Integral 5 The display remains unchanged IP Office The menu displayed contains the Group status option Integral Enterprise The Info display appears or menu displayed contains the Info option Hints for the location of the phone Place the telephone on a non slip surface especially if the furniture is new or has recently been cleaned or polished Varnishes or cleaning agents may contain sub stances which soften the pads on the underside of the telephone and the pads could then mark your furniture Avaya cannot assume liability for damage of this kind Repairs The telephone set may only be opened or repaired by qualified technicians Do not open th
63. hange setting to MSN call type on we Exit menu The setting is saved 1 The setting only affects external calls and VIP calls f you wish to hear your personal ring tones again change the setting back to off 84 Customizing the telephone Setting audio contrast and language Set handsfree Press the Menu function key V Scroll to the Settings menu item w Confirm your selection V Scrollto the Display Acoustics menu item w Confirm your selection V Scrollto the Acoustics Contrast menu item tx Confirm your selection V Scroll to the Handsfree menu item wE Increase or decrease the setting tox Exit menu The new settings have been saved There are four possible settings for handsfree mode Level 1 Normal connection medium volume Level 2 Quiet or long distance connection Level 3 Loud connection purely digital or internal connection Level 4 When you have connected an additional loudspeaker Level 3 is normally the best setting if you are using your telephone s built in loud speaker 85 Customizing the telephone Setting audio contrast and language Do not disturb If you do not wish to be disturbed you can temporarily deactivate the ringing tone Press the Menu function key V Scroll to the Settings menu item amp w Confirm your selection V Scroll to the Display Acoustics menu item ox Confirm your selection V Scroll to the Do not disturb menu
64. he display reads Jo Wait briefly until the cursor moves to the right GHI 4 4 Press the GHI button twice The display reads JOH Wait briefly until the cur sor moves to the right 6 6 Press the MNO button twice The display reads JOHN Deleting letters amp Deletes the character above the mark The last character is deleted if the cursor is positioned after the last character Switching between upper case and lower case letters Press key to change between upper case and lower case letters Entering special characters Not all possible symbols appear on the digit keys Look them up in the Table of cha racters gt p 161 13 Familiarize yourself with your telephone Commissioning your T3 IP telephone only T3 IP Please pay attention to the following information when commissioning an IP tele phone Contents Connect telephone and log in p 15 Select language for login procedure and IP settings p 15 Log out of telephone p 16 P specific settings are described in separate chapters Familiarize yourself with your telephone Commissioning your T3 IP telephone only T3 IP Connecting and enrolling your telephone After connecting it to the LAN Local Area Network and power supply only when the telephone is not fed via LAN the software is first activated in the telephone and then an automatic search procedure for a gatekeeper responsible for access authorisa tion is started A gateke
65. hen a message is received VIP ringtone Call from an entry in the call filter list Press the Menu function key V Scroll to the Settings menu item w Confirm selection V Scrollto the Display Acoustics menu item tox Confirm selection V Scrollto the Acoustics contrast menu item wx Confirm selection V Scroll to the desired menu item re r Increase or decrease the setting New ring settings are sounded immediately so you can check them F If necessary scroll to further menu options and change their settings tox Exit menu The new settings have been saved u 1 You can access the acoustics and contrast menu directly from your telephone s basic status using the und keys If you want to reset the acoustic and contrast settings to the as supplied status scroll back to the Default setting menu item and confirm using the OK key 83 Customizing the telephone Setting audio contrast and language Apply ring tone melodies Your system administrators can make special ring tones for all numbers on your sys tem This means that calls for Service Head office or Workshop can easily be recognised from the ring tones You can apply these ring tones to your telephone Press the Menu function key V Scroll to the Settings menu item amp w Confirm your selection V Scroll to the Display Acoustics menu item x Confirm your selection V Scrollto the MSN call type off menu item x C
66. ing 95 Signal tone 86 Standard PIN conference room 120 Index Standard PIN conference room change 121 Status 12 Status messages 12 Switch off route call 42 Switching between calls 27 Switching between lines 27 28 Symbols call list 34 System 7 System which 7 T Telephone functions 153 Telephone systems for your telephone 4 Telephoning made easy 8 Telephoning remotely using the Integral 5 69 Text messages 64 65 Three way conference 28 Time 127 Tone dialling 25 Traffic statistics 129 Twinning 42 Twinning changing remotely 43 Twinning via MMA 115 U Unlocking 62 Upper case letters 161 V VIP call 106 Voice mail box hotel functions 147 Volume 83 Volume headset 112 Ww Web Browser 134 169 170 AVAYA Integral 5 Managed Mobility Access 1 Dial into the Integral 5 2 If necessary wait for a call back 3 Enter keystrokes required An extensive description of operation can be found in the user manuals on the CD or online at http support avaya com Dial into the Integral 5 Dial in number Keystrokes DTMF 5 T 8 31 2 3 4 5 0 THE Conference Refer back End call Dial code dialling destinations Twinning Call divert on Twinning Call divert off Redial 2008 All rights reserved for Avaya Inc and Avaya GmbH amp Co KG 4 999 105 981 08 08 15 R2 5 en AVAYA Avaya GmbH amp Co KG Kl
67. ion key V Scroll to the Settings menu item x Confirm your selection F Scroll to the System functions menu item tx Confirm your selection V Scroll to the Personal destinations menu item amp w Confirm your selection 9 0 0 Enter the code dialling destination you wish to change e g 900 Change the number and name as normal F Scroll to the Accept menu item ox Confirm your selection 6 1 When you change a code dialling destination you also change the associated phone book entry 48 Making calls with ease Using the phone book Saving redial numbers in the phone book Press the Redial function key V Scroll to the desired entry e g 0069123456 Confirm your selection V Scroll to the Phone book entry menu item Confirm your selection ABC DEF 2 2 8 8 Enter a name for this number if required tx Save in phone book i If you have entered a number without a name you can edit the entry later and save it under a name Saving a call list entry in the phone book Press the Call list function key V Scroll to the desired entry e g 0069123456 Confirm your selection F Scroll to the Phone book entry menu item Confirm your selection ABC DEF 2 2 3 3 Enter a name for this number if required t x Save in phone book 49 Making calls with ease Using the phone book Entering new numbers in the general phone book Press the Phon
68. item An indication on the right hand side of the window shows whether the function is on or off x Switch the function on or off The new status is displayed ie Exit menu The new setting is saved a 1 Caution You can set up call numbers for which your telephone rings even when you have activated Do not disturb Call filter p 110 Acaller hears an engaged tone or an announcement if you have switched on Do not disturb You can still make internal and external calls yourself without any restrictions even when you have activated Do not disturb 86 Customizing the telephone Setting audio contrast and language Setting the language Press the Menu function key V Scroll to the Settings menu item a Confirm your selection V Scroll to the Display Acoustics menu item w Confirm your selection V Scroll to the Language menu item tx Confirm your selection The currently set language is highlighted V Select the desired language w Exit menu Your telephone will reset itself All display texts will now be in the selected language 87 Customizing the telephone Placing functions call numbers on keys Functions p 153 and numbers which you frequently use can be placed onto available function keys You can thus use these functions or call numbers by simply pressing a key or by dialling You can place partner on the function keys Then the display informs you or the LED if available
69. ith ease Use call list Symbols in the call list Examples of an entry in the call list 06975056666 12 06 17 13 2 i Liszt 11 06 08 21 0691234567 11 06 06 31 eo Bach 7505606 11 06 07 55 Meaning New entry which has not yet been viewed Entry which has already been shown S Call that you have had with an external caller 06975056666 Phone number of caller Clark Caller s name i Symbol for new internal number 11 06 06 31 Day and time of last call 2 The caller called twice Bach Caller and the number they called 75056066 i Wagner gt 14 In the case of a call diversion to your telephone Caller and the number of the telephone which has diverted 1 Overlong entries will not fit in their entirety in the display You can view the com plete call list entry with the left and right arrows You can accept a call list entry p 49 into the directory 34 Making calls with ease Use call list Selecting an entry from the call list Press the Call list function key V Scroll to the desired entry e g 0069123456 4 Lift the handset l f you want to return a call to a caller from the call list and a connection is made the entry in the call list will be deleted automatically f both the name and number of the caller are stored in the phone book the name of the caller will be shown in the call list instead of the number If you r
70. ith your telephone All keys at a glance 15 5 5 Digit keys with letters For dialling call numbers and entering codes and text The alphabetic labelling allows you to dial using letters vanity num bers Star and hash For special functions Escape Ends the current connection during a call Also cancels input the next higher menu level then appears on the display s Clear Deletes the character above the marker The last character is deleted if the cursor is positioned after the last character t IF Arrow up down Moves the cursor up or down in the display W E Increases or decreases the volume or contrast E Arrow left right Moves the cursor to the left or right in the display Enter Opens a selected menu item or confirms an input Function keys Four user definable function keys next to the numeric keypad two of these with LEDs Four function keys with permanent assignment Monitoring Handsfree Menu Redial and Refer back 1 The default assignment for the function keys is printed on the enclosed label strips 10 Familiarize yourself with your telephone Basic rules of operation You can select and use most of the functions using the menu To make operation easier you can assign frequently used functions to the function keys Some keys are already assigned functions in their factory settings Selecting functions from the menu Press the Menu function key V or it scroll
71. king calls with ease Routing calls Bundle diversion The various exchange lines to your telephone system are grouped into so called bundles You can divert all calls arriving via a particular bundle e g 7505 0 to an external destination Press the Menu function key V Scroll to the Call diversion menu item w Confirm your selection V Scroll to the Bundle 1 2 3 menu point x Confirm your selection o 6 E 5 E Enter the external number to which all calls via this bundle are to be diverted e g 069392751 tx Confirm your selection The status indication Bundle 1 to appears in the display 1 e Call diversion takes place at the exchange Internal users can telephone without hindrance The cost of the diverted call is allocated to the subscriber who activated the diver sion The caller only pays the costs as far as the exchange The call units for the diversion are not logged in the Integral telecommunications system Changing bundle diversion In the status menu V Scroll to the desired call diversion e g Bundle 1 to 069392751 ox Confirm your selection 1 6 Enter additional digits and if necessary change the call number in the usual way tox Activate bundle call diversion to new external number 45 Making calls with ease Using the phone book The phone book is made up of an individual and a central telephone book section Here you can store up to 100 call numbers with na
72. l keys will be displayed V Scroll to the keys you want to change or assign amp w Confirm your key selection V Scroll to the Partner menu item tx Confirm your selection All internal users will be displayed V Select the subscriber whose call number you want to assign to the key tx Confirm your selection The user is now set up as a partner and is accessible directly via this key 92 Customizing the telephone Placing functions call numbers on keys Function keys with LED Your telephone has 2 programmable function keys with LED display The LED shows you the current status of the key functions l e you can see if the appropriate func tion is switched on or off LED display on function keys Function LED Call list On entries Flashing new entries Divert from to On call diversion is active Anonymous call On active Appointments On set Flashing expired Message Flashing message received Night service auto 1 3 Lock On night service active On telephone locked Programming On telephone in programming mode Do not disturb On function on LED display on line keys Status of the line LED Free Off Busy On Calling recalling Flashing quickly Waiting Flashing slowly Allocated Flashing slowly LED display on partner keys Status of partner LED Free Off Free call diversion to ac
73. laration of conformity T3 We Avaya GmbH amp Co KG declare that the T3 Compact telephone complies with the basic requirements and other relevant rules in accordance with EU directive 1999 5 EU radio and telecommunication terminal equipment R amp TTE This telephone is intended for connection to digital interfaces of Avaya systems and meets the fundamental requirements formulated in EU directive 1999 5 EU Radio and Telecommunication Terminal Equipment R amp TTE The design of this telephone makes it unsuitable for direct operation on interfaces of public telephone networks When using links and DSS modules This link DSS module is intended for connection to T3 telephones and meets the fundamental requirements of EC directive 1999 5 EC Radio and Telecommunication Terminal Equipment R amp TTE The design of this Link DSS module makes it suitable for use with T3 telephones only If any problems should occur during operation please initially contact your specialist dealer or your system administrator The complete declaration of conformity can be requested at the following Internet address http www avaya de gcm emea de includedcontent conformity htm or look for Conformity in the index CC Familiarize yourself with your telephone Important notes Declaration of Conformity T3 IP We Avaya GmbH amp Co KG declare that the T3 IP Compact telephone complies with the basic requirements and other relevant rules in accord
74. lephone in the usual way Call forwarding p 27 There the customer can listen to the messages on his voice mail box on pressing the Star key Press the key for the room again e g 101 The guest is now checked out All messages that have not been listened to are deleted 147 Extras for your telephone Hotel functions Message to guest message at reception Press the Message key Press the key for the desired room e g 222 Press the Exit key The DSS module returns to displaying the calling status of the room telephones Message appears on the display of the room telephone If the room telephone does not have a display the LED for signalling a call will light up If the guest rings back the Message indication will be cancelled or the LED will go out To delete the message Press the key for the desired room again e g 222 148 Extras for your telephone Hotel functions Direct dial to rooms Disabling direct inward dial to rooms Press the DDD Disable Direct Dial key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling status of the room telephones Enabling direct inward dial to rooms Press the DDD Disable Direct Dial key The keys of all rooms which cannot be called directly light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module retur
75. lete e g 1 01234567 amp w Confirm your selection V Scroll to the Delete menu item Confirm your selection The number is now no longer registered u l Delete all numbers registered to an internal number In the Mobility for menu select Delete all entries and confirm by pressing OK 117 Customizing the telephone Changing general settings Set up conference room The conference room can only be reserved by authorised subscribers Each of these subscribers can change the access PIN themselves A standard PIN can also be set up for a conference room This means that anyone can dial into the conference room providing it is not reserved Conference room Release reservation permission You can give individual subscribers the option of reserving the conference room Press the Menu function key V Scroll to the Settings menu item amp w Confirm your selection F Scroll to the Applications menu item w Confirm your selection F Scroll to the Conference room menu item amp w Confirm your selection GHT PORS ABC 4 7 1 2 Inthe line Permission for enter the number of the sub scriber for whom you wish to enable reservation permissions You are shown the access PIN and whether the subscriber can reserve the confer ence room e g PIN 0000 inactive F Scroll to the activate menu item Confirm your selection The subscriber can now reserve the conference room using th
76. ll hear a special dial tone p 159 Unlocking the telephone On the idle display V Scroll to the status message Phone locked x Confirm your selection D E Enter the current four digit PIN 62 Making calls with ease Send and receive messages You can send a text message to members of your system i e when the caller does not answer or the connection is busy Text messages can only be received by phones with displays A maximum of 10 messages can be accepted You can also make announcements to call members of your system via the built in loudspeakers You can talk to individual callers pre determined callers or to all call ers The announcement can be directly answered if this function is released Contents Read and delete text messages received p 64 Write own text message and send p 64 Select prepared text messages and send to indi caller p 64 Select prepared text messages and send to all callers p 65 Write text message for internal callers p 65 Announcement p 66 Announcement to callers called p 66 Wait for announcement p 66 63 Making calls with ease Send and receive messages Viewing and deleting received text messages F Scroll to the message in the status menu You will be shown the sender and the message e g Miller Coffee e Delete the message 1 An alert tone sounds when a message arrives f you do not want to delete a mes
77. ls with ease Routing calls Diverting calls for another telephone Press the Menu function key V Scroll to the Call routing menu item w Confirm your selection V Scroll to the Route for menu item x Confirm your selection 1 2 4 Enter the internal number of the subscriber for whom you want to set up call routing to your own telephone e g from 1234 x Accept the entry GHI 4 m TE Enter the internal or external number of the subscriber to whom the calls are to be routed e g 4712 You must add an external line code usually 0 in front of an external number V Scroll to the Immediately after time if busy menu item w Confirm your selection The activated call routing will be displayed we Exit menu Both subscribers involved see in the display the status display Call div to 4712 or Call div from 1234 In addition a clock symbol is shown for call routing after time or a B for call routing if busy 1 When the call numbers are stored individually in the phone book then they are automatically replaced by the corresponding user names Instead of entering the call number you could also press the appropriate destina tion or partner key If numbers for Managed Mobility Access MMA are set up for the subscribers they are shown when you enter the call divert destination You can then select these destinations directly If a call divert has already been set up it is displayed
78. ly instead of the number You can also press an appropriate destination or partner key instead of entering the number If you have registered numbers for Managed Mobility Access MMA p 115 they are offered to you when you enter the call divert destination You can then select these destinations directly Attention You can set up numbers for which the telephone will also ring when you have set up Divert to immediate Note in the call filter list p 110 39 Making calls with ease Routing calls Routing calls to your telephone Press the Menu function key V Scroll to the Call divert menu item w Confirm selection F Scroll to the Follow me here menu item ox Confirm selection 112 3 4 Enter the internal number of the subscriber for whom you want to set up call routing to your own telephone e g from 1234 V Scroll to the immediately after time on busy menu item x Confirm selection The following status appears in the display Route from 1234 In addition a clock symbol is shown for call routing after time or a B for call routing if busy 1 If the number entered is stored in the phone book as a name the name will appear automatically instead of the number You can also press an appropriate destination or partner key instead of entering the number When you receive a diverted call you will also be shown the number that the caller has dialled 40 Making cal
79. mber of the phone which is to be set up as an answering station e g 13 ABC GHI 1 2 1 4 if necessary four further internal numbers of telephones which are also to be set up as answering stations F if necessary scroll to the Next line menu item and set up answering stations for this line a Exit menu The new setting has been saved 1 An answering station is not absolutely essential f no answering station is allocated to the number a general call takes place All exchange lines can be assigned to one telephone as the sole answering sta tion You can also simply press the corresponding line key instead of entering the line number Answering stations you have already set up can be changed by simply entering the new answering stations 123 Customizing the telephone Settings for your telephone system Answering stations for night service There is often a need for a telephone system to handle calls differently at night than during the day Here you can set up special answering stations for night service Press the Menu function key V Scroll to the Settings menu item tox Confirm selection F Scroll to the System functions menu item tx Confirm selection V Scrollto the Night service 1 or 2 3 menu item tox Confirm selection 0 1 Enter the two digit number of the line for which you want to set up night serv ice V scroll to the number for which you want to set up an answering station
80. mes which are then only available to your telephone The entries can be selected quickly and easily You can change the entries in your ind phone book yourself Up to 800 numbers and names can be saved in the main telephone book for all users With the appropriate authorisation you can also access and alter these entries Contents Select an entry from the phone book p 47 Enter a new phone number in the ind phone book gt p 47 Edit entries in the phone book p 48 Store redial numbers in the phone book p 49 Transfer call list entry to phone book p 49 Enter new phone number into the general phone book p 50 46 Making calls with ease Using the phone book Entering a new number in your individual directory Press the Directory function key V Scroll to the New indiv entry menu item amp w Confirm your selection The next free code number will be automatically entered as the destination 1 m Enter the desired number tx Confirm the number pe BB Enter the name x Confirm the name and add the complete entry to the individual directory 6 l t may be necessary to enter an external line code and a dial pause before an external number You can obtain more information from your telephone system administrator If you want to enter an internal number you have to select and confirm the Internal number menu item before making the entry The first entries in your personal
81. mitted as tones during an existing exter nal call This is necessary for instance if you want to interrogate answering machines or voicemail boxes 25 Making calls as usual Create Numerous Connections You can accept an additonal call during a call second call p 103 You can talk to numerous callers alternately and switch between them as you choose You can talk to two call partners at the same time three party conference You can integrate a new call partner directly into the conference or call via consulta tion call in order to previously speak to this call partner individually Contents Call someone in between consultation call p 27 Talk to call partners alternately brokering p 27 Forward caller p 27 Foward additional caller p 28 Switch in conference callers to the call p 28 Switch in conference callers to the call via consultation call p 29 Extend number of conference callers p 29 Interconnect conference partners p 29 End conference call p 29 26 Making calls as usual Create Numerous Connections Consultation during a call Refer back During a call Press the Refer back function key The caller waits and cannot hear what you Say 0 19 Enter the number you wish to refer back to Carry out refer back call Press the Refer back function key again The refer back call is ended and you can speak again to the first caller u l
82. mmed times Press the Menu function key V Scroll to the Night service menu item tx Confirm your selection An active night service will be indicated by On V Scroll to the Night service 1 or 2 3 Auto Night Service menu item x Switch selected night service on or off a Exit menu The night service is activated immediately auto night service only at the programmed times J 1 Only the last activated night service becomes effective in each case All night serv ices that were previously activated are deactivated You must program the times when you want the system to automatically activate a night service see Integral 5 manual The calling stations for the night service p 124 can be set in the menu Set tings gt System functions 67 Making calls with ease Phoning with Partners Partners can be every internal caller in your telecommunications system You can set up function keys as p 92 partner keys The LEDs on the function keys gt p 93 inform you as to the activity of every partner Call partner Press key for desired partner Lift the handset Accept call for a partner A partner telephone rings and the appropriate display flashes Press partner key and wait till phone rings Lift the handset 68 Making calls with ease Mobile system subscribers MMA You can dial into your system remotely and then make a call as if you were using your company telephone MMA Ma
83. n the call filter list VIP ringtone p 83 110 Customizing the telephone Changing general settings Set up Headset You can determine whether you want to use a connected headset You can set the volume for a headset connected to T3 IP Compact or a headset link You can set Sidetone and WakeUp tone on all headsets L 1 Notes on operating the headset p 141 can be found in the chapter on add on equipment Headset enabling disabling use Press the Menu function key V Scroll to the Settings menu item Confirm your selection F Scroll to the Applications menu item Confirm your selection V Scroll to the Headset menu item Confirm your selection V Scroll to the Headset menu item An on off indication on the right hand side of the window shows whether you can use a connected headset on or not off x Press this key several times if necessary to enable use of the headset on or disable it off we Exit menu The new setting is saved L 1 If you have enabled use of the headset the Monitoring handsfree function key will have a modified function p 141 111 Customizing the telephone Changing general settings Headset setting receiver volume You can change the default setting for headset volume independently of the volume of your telephone Press the Menu function key V Scroll to the Settings menu item Confirm your selecti
84. naged Mobility Access The number of the tele phone making the call must be registered and it must have DTMF callback If you use Callback your system automatically calls back after you dial in This is a non chargeable service for you If you make calls through the system the person called cannot tell whether you are calling from the office or using an external telephone The display always shows your internal number Registered numbers can easily be set up as twinning diversion destinations or changed This can be done from your company telephone or remotely Contents Dial in p 70 Use callback p 71 Telephoning p 72 Change twinning divert number p 74 69 Making calls with ease Mobile system subscribers MMA Dial into your system 0 6 9 7 5 lo 5 Dial the dial in number of your system e g 069 7505 from the registered external telephone The Integral 5 picks up the call Wait for a dial tone You can now make calls as if you were an internal subscriber Your system administrator will give you the dial in number 70 Making calls with ease Mobile system subscribers MMA Use callback o 6 9 7 5 o 5 Dial the dial in number of your system e g 069 7505 from the registered external telephone with callback activated Wait for a ringback tone After a short time the Integral 5 disconnects You will hear the busy tone X Replace the handset Your system will ring you back a
85. nction key V Scroll to the Appointments menu item amp w Confirm your selection All the set appointments will be shown L 1 Appointments that have expired are deleted from the appointments list Entering an appointment for today Press the Menu function key F Scroll to the Appointments menu item amp w Confirm your selection All the set appointments will be shown V Scroll to the menu item amp x Confirm your selection V Scroll to the Today menu item x Confirm your selection 1 4 8 0 Enter the time in the form hours minutes with no Spaces e g 1450 for 14 50 hrs V Scroll to a standard text if required ox Confirm selection if required 2 2 3 3 Enteror add any desired text amp w Accept the whole text At the specified time a signal tone sounds and the text you have entered is dis played 1 The maximum text length is 24 characters To be able to select from standard texts these must first have been entered into the system 52 Making calls with ease Let s remind ourselves appointments Entering a one time appointment Press the Menu function key V Scroll to the Appointments menu item x Confirm your selection All the set appointments will be shown V Scroll to the menu item w Confirm your selection 0 4 i0 B 4 4 0 Enter the date and time in the form day month hours minutes with no spaces e g 04081450 for 4 Augus
86. nfirm selection You will then receive an info message stating whether the selected network components have been reached LJ l Under IP Add you can enter an IP address yourself which you wish to test for availability 133 Customizing the telephone IP specific settings Bar web browser You telephone is to be released so that the Avaya Service or your telecommunica tions systems administrator is able to access it and set up specific settings for your phone via a web browser on the PC If you want to bar access you have to carry out the following Press function key Menu V Scroll to menu item Security tox Confirm selection V Scroll to menu item Web Browser amp w Confirm selection 1 9 Enter PIN The delivery setting for the PIN is 0000 tx Confirm entry V Scroll to menu item Locked w Confirm selection i You can only bar and release a CTI application when this is released to the Avaya service You can only bar a CTI application when your telephone is logged off 134 Customizing the telephone IP specific settings Alter PIN to release web browser and CTI application Press the Menu function key V Scroll to the menu item Security w Confirm selection V Scroll to the menu item Change PIN w Confirm selection 2 IS Enter current PIN basic setting 0000 V Scroll to menu item New PIN 2 I9 Enter new PIN V Scroll to menu item Repeat PIN ABC wx
87. ng p 142 Headset making a call p 142 Headset monitoring handsfree on the telephone p 143 1 The T3 telephones and links only properly support those headsets which have been approved by Avaya A cordless convenience headset can only be connected to a CTI Audio link You can start using a convenience headset as soon as you connect it Caution prevent damage to your hearing If you use a headset continually loud sounds in the earphone can over a long period of time lead to hearing damage Therefore always reduce the volume dur ing loud conversations to a pleasant level use the key 141 Add on equipment Headset Headset answering calls Someone calls you Press the Handsfree monitoring function key You will be speaking to the other party via the headset The LED next to the function key flashes 1 Using a convenience headset you can also take a call using the corresponding button on the headset Brief connecting delays are possible when answering on the telephone With the convenience headset you can hear the ringing in the headset earphone Continuing a headset call with the handset Lift the receiver and continue the conversation as normal Continuing a handset call with the headset Press the Handsfree monitoring function key twice You will be speaking to the other party via the headset The LED next to the function key flashes Ending the headset call an
88. ng calls with ease Use conference room Your system provides you with a virtual conference room All conference participants you have dialled into the room are connected to one another Depending on the structure of your system up to 9 internal and external subscrib ers can be dialled into the conference room There are access PINs to secure dialling into the conference room or the Stand ard PIN can also be used during non reserved times A moderator is not required Contents Dialling into the conference room p 76 Reserve conference room one one off basis p 77 Reserve conference room on recurring basis p 78 Reserve conference room for others p 79 Delete reservation p 80 u 1 Your system administrator will give you the number of the conference room 75 Making calls with ease Use conference room Dialling into the conference room You can dial into the conference room from any internal or external telephone The conference room must normally be reserved in advance for the duration of the con ference GHI 4 7 4 2 Dialthe phone number of the conference room e g 4712 from an internal or external telephone Wait for a dial tone ie Be Enter your access PIN number e g 1234 All conference subscribers hear a brief alert tone You are now part of the conference 6 l1 Leave the conference Replace the handset End of conference If the conference room
89. ng has been saved A caller who is diverted to your phone now receives the busy signal when you are on the phone even if other phones in the call distribution are free 6 1 You must have authorisation to set up second call barring Numbers must be approved for setting up second call barring 126 Customizing the telephone Settings for your telephone system Date time Press the Menu function key V Scroll to the Settings menu item ex Confirm your selection F Scroll to the System functions menu item w Confirm your selection V Scrollto the Date Time menu item tx Confirm your selection 0 5 lo 14 lo 4 Enter the date six digits day month year e g 050104 for 5 Jan 2004 1 lo 5 4 Enter time as four digits hours minutes e g 1051 for 10 51 am The day of the week is set automatically sce Exit menu The new setting is saved 127 Customizing the telephone Settings for your telephone system Customer password You can determine a customer password so that you can e g manage your telecom munications system with the ICT tool The password can consist of letters and digits Press the Menu function key V Scroll to the Settings menu item w Confirm your selection F Scroll to the System functions menu item x Confirm your selection V Scroll to the Customer pswd menu item tx Confirm your selection JL 0 5 0 1 Enter the old password if one has already been assigne
90. ns to displaying the calling status of the room telephones LJ l f direct inward dial to a room is disabled an external caller cannot reach this guest directly but must be connected via the switchboard 149 Extras for your telephone Hotel functions Guest to guest connection Disabling guest to guest connection Press the Disable guest to guest key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling status of the room telephones Re enabling guest to guest connection Press the Disable guest to guest key The keys of all rooms which cannot be called directly from other room telephones light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module returns to displaying the calling status of the room telephones a 1 If a guest to guest connection is disabled this guest cannot be called directly by other guests who must instead be connected via the switchboard 150 Extras for your telephone Hotel functions Determining the charge limit Activating charge limit Press the charge limit key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling status of the room telephones Deactivating charge limit Press the charge limit key The keys for all rooms with an activated charge limit
91. nt groups Press the Menu function key V Scroll to the Settings menu item x Confirm your selection Scroll to the Applications menu item tx Confirm your selection V Scroll to the Hunt group menu item An on off indication on the right hand side of the window shows whether your telephone is currently assigned to a hunt group on or not off tx Temporarily remove yourself from hunt groups or rejoin on The new status is displayed we Exit menu The new setting is saved and is briefly displayed as an information message 107 Customizing the telephone Changing general settings General call An incoming external call will be signalled on all the telephones in your system if you have not set up an answering station general call You can set up your telephone so that it does not ring in the case of a general call Press the Menu function key V Scroll to the Settings menu item tx Confirm your selection F Scroll to the Applications menu item tox Confirm your selection V Scroll to the General call menu item An on off indication on the right hand side of the window shows whether your telephone will ring in the case of a general call on or not off tx Switch general call on or off The new status is displayed sce Exit menu The new setting is saved and is briefly displayed as an information message 108 Customizing the telephone Changing general settings Serial call When you switch on se
92. ntment is deleted 6 L With the wake up call you can send your own text or one prepared by your system administrator You can change that text or compose one yourself Ifthe guest does not react to the wake up call a message to that effect appears on the reception telephone Using the printer a log is kept of when the wake up call was entered when it was made and when it was acknowledged or not after a certain time Wake up times can also be entered by the guest himself at the guest telephone Voice controlled operation is described in the manual for the voice mail box 152 Look it up whenever in doubt Overview of telephone functions All the functions that you can assign to use programmable function keys are shown in the table sorted alphabetically Anonymous calling When you do not want the other party to see your number Call list The call list contains all the calls you have not answered Reply to announcement For replying to a general or group announcement Paging For making an announcement to subscribers in your system Paging the associated subscriber Paging group For paging a group of subscribers within your system Self assignment Audible notification of calls on own telephone that are normally answered by other subscribers Delete self assignment of other subscribers You can delete self assignment for another subscriber if your telephone has been enabled for this by yo
93. o 06975058 menu item x Confirm your selection You will now be able to talk to the first party again Conference connecting a subscriber to a call During a call V Scroll to the Conference with menu item x Confirm your selection 0 9 Enter number of second conference participant You can immediately hold a three party conference once you are connected with the subscriber Every user can switch themselves out of the conference call Replace the handset The third user called is not answering Selectmenu item Terminate and confirm to switch back to first call partner Press Escape key to call other call partner or return to first call partner via the menu item back to user 28 Making calls as usual Create Numerous Connections Conference connecting a party to a call using refer back During a call e g with 06975058 Press the Refer back function key The opposite party is put on hold 0 9 Enter number of second conference participant You can set up the conference once you are connected to this subscriber V Scroll to the Conference with 06975058 menu item Confirm your selection l Every user can switch themselves out of the conference call Replace the handset The third user called is not answering Selectmenu item Terminate and confirm to switch back to first call partner Press Escape key to call other call partner or return to first call partner via the m
94. ole text A signal tone will sound at the specified time on every day you have set and the text you have entered will be displayed LJ l1 Appointment reminders are enabled for Monday to Friday by default Select Daily to be reminded of the appointment every day of the week To be able to select from standard texts these must first have been entered into the system 54 Making calls with ease Let s remind ourselves appointments Switching off appointment signal Your telephone reminds you with a signal tone at the set appointment time F Scroll to the corresponding appointment e g Appointment 1 A message text will appear if one has been entered x Confirm the appointment The signal tone stops and the appointment reminder will be deleted in the display 55 Making calls with ease Let s remind ourselves appointments Deleting an appointment Press the Menu function key V Scroll to the Appointments menu item ox Confirm your selection All the set appointments will be shown F Scroll to the appointment you want to delete x Confirm your selection V Scroll to the Delete menu item amp Confirm your selection The appointment is deleted 56 Making calls with ease Let s remind ourselves appointments Setting appointments for others Press the Menu function key V Scroll to the Appointments menu item w Confirm your selection V Scroll to the Appointment for others menu item
95. on F Scroll to the Applications menu item w Confirm your selection V Scroll to the Headset menu item Confirm your selection V Scroll to the HSG volume menu item The current setting is shown on the right 6 Press the digit key for the desired volume e g 6 The new status is displayed se Exit menu The new setting is saved LI 1 Caution prevent damage to your hearing If you use a headset continually loud sounds in the earphone can over a long period of time lead to hearing damage Therefore always reduce the volume dur ing loud conversations to a pleasant level use the key 112 Customizing the telephone Changing general settings Headset side tone wake up tone For headsets which have side tone implemented internally it is recommended to switch this function off here Otherwise you will hear your voice too loud or doubled in the headset earphone When using headsets which go into an idle mode after a certain time it is recom mended to switch on the wake up tone That way you avoid the caller s first words being lost Press the Menu function key Scroll to the Settings menu item x Confirm your selection V Scroll to the Applications menu item amp w Confirm your selection V Scroll to the Headset menu item tx Confirm your selection V Scroll to the Side tone or Wake up tone menu item An indication on the right hand side of the window shows whether the function
96. on key Replace the handset As soon as a line becomes free your telephone will ring and the Callback line display will appear Lift the handset when your telephone rings You can dial the desired external call number 1 You must have assigned the Callback line function to a function key Cutting in on another call cut in You call an internal extension The user is already on a call You want to cut in on the call F Scroll to the Cut in menu item w Confirm your selection All subscribers will hear a cut in tone You are now included in the call and can communicate with the subscribers L e Cut in is only possible within your system It must be enabled for your telephone and the target telephone Consult Avaya Service if necessary Ending the cut in replace the handset or press the Escape key Call waiting You call an internal extension The number is busy V Scroll to the Call waiting menu item x Confirm your selection Your call will then be re signalled to the called party 24 Making calls as usual Calling someone Calling anonymously Lift the handset V Scroll to the Anonymous callmenu item x Confirm anonymous calling Your number will not be transmitted to the called party for your next external call L a Anonymous calling must be supported by your network operator Direct access tone dialling DTMF Digit key operations are automatically trans
97. owledgement tone confirms a new setting Special dialling tone sounds instead of a standard dial tone if night service or call diversion is active or if the telephone is locked or do not disturb has been set up 159 Look it up whenever in doubt Symbols on the display a The microphone is switched on microphone in a connected headset or KonfTel q The loudspeaker is switched on monitoring aq Microphone and loudspeaker are switched on handsfree The microphone is switched off mute CONF You are in a teleconference LIST No entries in the call list E You have received a message 160 Look it up whenever in doubt Table of characters The numeric keys can also be used to enter letters and numbers e g for names in the phone book Your telephone switches automatically to entry of letters and num bers when this is necessary A general description of how to enter characters can be found under Entering text gt p 13 You can switch toggle between upper and lower case entry using the key Key 1 2 3 4 5 6 7 8 9 10 11 1 1 d i 2 A B C 2 C a b C e 3 D E F 3 d e f 4 G H 4 g h i i 5 J K L 5 j k 6 M N O 6 m n Oo n O oO O 0 7 P Q R S 7 B p q F S 8 T U V 8 U U t u v 9 W X Y
98. resented F If necessary scroll to the desired text e g Meeting tx Confirm your selection PEE B Change or add to the message in the usual way if required e g to include a name or time V Scroll to the Message to caller menu item wx The text message is saved It appears on the display of any internal caller who tries to call you 65 Making calls with ease Send and receive messages Announcement 2 Lift the handset F Scroll to the Announcem menu item tx Confirm your selection V Select who you want to send the announcement to e g Announcement to Group 1 amp w Confirm your selection You can now make your announcement 1 When you want to make an Announcement to all you can also simply press the Announcement function key and make your announcement Announcement to called subscriber You call an internal subscriber Their telephone rings Press the Announcem function key You can now make your announcement 1 The called subscriber can answer an announcement directly lift the receiver Replying to an announcement You have heard an announcement 2 Lift the handset F Scroll to the Answer announcement menu item x Confirm your selection The caller who made the announcement is called 66 Making calls with ease Outside business hours night service You can activate a desired night service at any time The system can activate night service automatically at progra
99. rial call an external party whom you have forwarded to another extension will be switched back to you after the end of that call You can then forward the caller again Initiating serial call Press the Menu function key V Scroll to the Settings menu item Confirm your selection V Scroll to the Applications menu item tx Confirm your selection V Scroll to the Serial call menu item An indication on the right hand side of the winow shows whether serial call is switched on on or not off tx Switch serial call on or off The new status is displayed me Exit menu The new setting is saved and is briefly displayed as an information message L If you assign serial call to a function key p 90 you can also switch the function on during a conversation Forwarding to next party The call between the external party and the internal subscriber to whom you for warded the caller comes to an end The internal subscriber hangs up The ringing tone for internal calls sounds on your telephone The caller s number is shown on the display e g Callback 0896266661 amp w Accept call Forward the call p 27 in the usual way Ending serial call There are two options for ending a serial call The external caller hangs up You deactivate the serial call function The forwarded subscriber will not be switched back to you again 109 Customizing the telephone Changing general settings Call filter
100. ribers Earth flash Select this menu item if you are connected to a host system which requires a flash key for external access Call You are connected to the call number displayed Internal number For storing the number of a telephone connected to your system K All keystrokes are sent as keypad information Used to pro gram a telephone system or to use service features in the network Code For every call resulting in charges you can enter a three to ten digit code for billing the charges e g a project or job number Empty There are no entries stored in the telephone book PIN PIN Personal Identification Number four digit for locking and unlocking your telephone PIN code If you have a PIN Personal Identification Number you can make external calls from locked phones PIN code inter nal number PIN Refer back host PABX Call For initiating a consultation call refer back to another con nected system The subscriber you are calling is not occupying the line Prevent general call Your telephone is cut out of the general call Cut out of hunt group You have cut your telephone out of the hunt group Malfunction There is a malfunction e g in the line or in a connected printer The malfunction message is displayed until the mal function is corrected Phone locked Your telephone is locked To unlock it select the Lock menu item and enter your PIN
101. roll to the function you want to assign to the key e g Charges tx Confirm your selection 1 You can display the assignment of all the user programmable function keys using the arrow keys The handsfree menu redial and refer back function keys have fixed assignments and cannot be changed You can only set up one function key for each function When you allocate a func tion to a new function key the old function key is automatically cleared 90 Customizing the telephone Placing functions call numbers on keys Assigning lines to keys Press the Menu function key Scroll to the Settings menu item x Confirm your selection V Scroll to the Function keys menu item w Confirm your selection The description and current assignment of all keys will be displayed V Scroll to the function key you want to change or assign x Confirm your key selection V Select the line you want to assign to the function key e g Leitung 2 tx Confirm your selection You can now seize line 2 with this key 91 Customizing the telephone Placing functions call numbers on keys Assigning partners to keys You can assign partners to keys The LED if present shows you the status of their telephone Press the Menu function key V Scroll to the Settings menu item ox Confirm your selection V Scroll to the Function keys menu item tx Confirm your selection The description and current assignment of al
102. s already registered appears V Scroll to the New entry menu item tox Confirm your selection 0 6 98 6 5 lo 5 4 2 Selecta number from the list or enter an external number with dialling code e g 0696 50512 F If necessary scroll to the Callback off menu item tx If necessary allow callback option and switch setting to Callback on F If necessary scroll to the Editable off menu item w If necessary allow editing option and switch setting to Editable on V If necessary scroll to the Twinning off menu item x If necessary allow editing option and switch setting to Twinning on V Scroll to the Accept menu item Confirm the settings The number is registered and now appears in the list of registered numbers u l The number list which appears when you enter the number to be registered con tains all the external numbers on the call list of the internal subscriber This saves a lot of keying in numbers For example you could simply call your extension using the mobile whose number you wish to register The number appears in your call list and you can easily add it to your address book All registered numbers appear in the Call divert to menu as twinning or call divert destinations 115 Customizing the telephone Changing general settings MMA change dial in authorised number If you have permission you can change the telephones registered numbers which can dial into
103. s your internal extension number or only the com pany telephone number Press the Menu function key V Scroll to the Settings menu item tx Confirm selection V Scroll to the Dial settings menu item tox Confirm selection V Scroll to the Remote no disp menu item x If necessary press the key for the required setting several times off to switch the number display off completely own to send your internal extension number e g 7505 12 Master to send only your company telephone number e g 7505 0 ise Exit menu The new setting has been saved l This feature must be supported by your network provider You can also suppress number display for the next call only Anonymous calling gt p 25 If enabled in your system before each external call you will be offered various numbers with which to present p 22 yourself Unterpunkt Presenting yourself with specified call numbers 2 S 22 101 Customizing the telephone Changing general settings Direct dial When you set this function to off you can type in a whole call number first and then dial it as a block You can then check the call number again and correct it if neces sary Press the Menu function key V Scroll to the Settings menu item tx Confirm your selection V Scroll to the Dial settings menu item ox Confirm your selection V Scroll to the Direct dial menu item An indication on the right hand side of
104. sage you can quit the message with the Escape key Writing and sending your own text message Press the Message key cP B BE Enter the desired text tx Confirm the text 47 4 2 Enter call number e g 4712 The text message will be sent immedi ately Selecting a prepared text message and sending it to individual subscribers Press the Message key Prepared messages will be displayed V Scroll to the desired text e g Meeting amp w Confirm your selection 2 eB NN Change or add to the message in the usual way if required e g to include a name or time amp w Confirm the text 47 HW Enter call number e g 4712 The text message will be sent immedi ately 1 To be able to select from standard texts these must first have been entered into the system 64 Making calls with ease Send and receive messages Selecting prepared text message and sending to all subscribers Press the Message key Prepared messages will be displayed V Scroll to the desired text e g Meeting w Confirm your selection DDE EE Change or add to the message in the usual way if required e g to include a name or time F Scroll to the Message to all menu item tx The message to all subs will be sent immediately LJ l To be able to select from standard texts these must first have been entered into the system Writing a text message for an internal caller Press the Message key Prepared messages will be p
105. scriber For each call you can view the number dialled by the caller You can also specify whether this is your internal extension number or only the com pany telephone number You can set up your telephone so that it does not ring for group signalling e g gen eral call You can define exceptions to Do not disturb You can also select whether you want to use a headset that is connected You can define who has which permissions and can use your system to make calls You can set the access permissions and access PINs for a virtual conference room Contents Automatic handsfree after dialling p 96 LN on dialling p 97 Line off hook p 98 Number of redials p 99 Redial every x seconds p 99 Automatic handsfree for incoming call p 100 Number display for outside calls p 101 Direct dial p 102 Deactivating second call p 103 Extended call display p 105 Code p 104 VIP call pager p 106 Hunt group p 107 General call p 108 Serial Call p 109 Call filter p 110 Setting up headset p 111 Managed Mobility Access p 114 Set up conference room p 118 95 Customizing the telephone Changing general settings Automatic handsfree after dialling When you call an external subscriber you can set your telephone to switch automat ically to handsfree Press the Menu function key V Scroll to the Se
106. t at 14 50 hrs V Scroll to a standard text if required w Confirm selection if required 2 2 3 3 Enter or add any desired text w Accept the whole text At the specified time a signal tone sounds and the text you have entered is dis played 1 The maximum text length is 24 characters To be able to select from standard texts these must first have been entered into the system 53 Making calls with ease Let s remind ourselves appointments Entering a recurring appointment Press the Menu function key V Scroll to the Appointments menu item ox Confirm your selection All the set appointments will be shown V Scroll to the menu item amp w Confirm your selection V Scroll to the Recurring appointment menu item amp Confirm your selection You are shown all the days of the week in abbrieviated form for which the recurring appointment applies V Select day of week if required to change standard setting tx Confirm your selection The setting for this day is changed and the initial letter of the corresponding day appears or disappears V Select another day if required x Confirm selection if required The settings for these days are changed 1 4 8 0 Enter the time in the form hours minutes with no spaces e g 1450 for 14 50 hrs V Scroll to a standard text if required x Confirm selection if required 2 2 8 3 Enteror add any desired text tx Accept the wh
107. t ind entries from automatic deletion When you have set up Delete entries automatic Press the Call List function key V Scroll to entry you want to protect i e 0069123456 tx Confirm selection V Scroll to menu item No aut deletion amp w Confirm selection This entry is not automatically deleted 36 Making calls with ease Use call list Additional entries in the call list You can set additional entries to be made in the call list Internal calls which you do not take Menu Settings gt Applications gt Call list lt Int call list Conversations you have had with external callers Menu Settings gt Applications gt Call list gt Call list s Receiving calls with call divert set up Menu Settings gt Applications gt Call list gt Call display RUL Setting A B Unanswered calls are recorded in the recipients call list and the call list of the diversion destination Setting B Unanswered calls are recorded in the recipient s call list and the call list of the diversion destination default setting Setting A Unanswered calls are only recorded in the recipient s call list 37 Making calls with ease Routing calls You can route incoming calls to another extension You can set this up both for your own and other telephones You can also route calls to your telephone In all these variants you can choose whether this should always take place only if the telephone is busy or only i
108. t s messages wake up calls call diversions and callbacks are deleted upon check out Direct dial from other rooms is disabled On checking out an automatic printout of the total is also possible Consult your system administrator if necessary 146 Extras for your telephone Hotel functions Viewing charges If charges have been incurred Press the Menu function key V Scroll to the Charges menu item w Confirm your selection Press the key for the room again The charges are displayed V Scroll to the Printout menu item for sum of charges or to Total printout for details of individual calls amp w Confirm your selection The charges for this guest will be printed out V Scroll to the Reset charge meter menu item tx Confirm your selection The charges for this guest are deleted a Press this key Press the key for the room again e g 101 The guest is checked out or a mes sage is displayed that there are still messages that have not been listened to Listening to the messages A menu item shows how many messages on the guest s voice mail box have not been listened to V Scroll to this menu item e g 101 New messages 2 Open the voice mail box for example by pressing a function key programmed for this purpose 1 0 1 Enter the room number e g 101 x Confirm your selection The connection to the guest s voice mail box is estab lished The voice mail box can be transferred to another te
109. tive Off Free call diversion destination Off Busy On Receiving external call Flashing quickly Receiving internal call Flashing slowly 93 Customizing the telephone Placing functions call numbers on keys Deleting key assignments Press the Menu function key V Scroll to the Settings menu item ox Confirm your selection V Scroll to the Function keys menu item tx Confirm your selection The description and current assignment of all keys will be displayed V Scroll to the function key with the assignment you want to delete x Confirm your key selection V Scroll to the Delete menu item tx Confirm your selection The key now has no function Label function keys All function keys are given standard frequently used functions You can insert the appropriate label strips alongside the function key line You can find this on the sheet supplied If you alter the function key allocation you can use the free labelling strip on the sheet for manual entries 94 Customizing the telephone Changing general settings You can specify how your telephone normally establishes a connection This includes all settings that help you to telephone more conveniently For instance automatic handsfree automatic exchange line seizure or number of redials You can suppress the indication of another call while you are on the telephone For external calls you can specify whether a number is passed to the sub
110. to a room tele phone 6 DDD Disable Direct Dial An external caller cannot directly dial the guest s room but must be connected via the switchboard 7 Check in Check out For checking guests in and out 145 Extras for your telephone Hotel functions Checking in Press the Check in key Press the key for the desired room e g 101 You can now choose between several languages for the menu displays on the guest telephone V Scroll to the desired language e g English amp w Confirm your selection The guest is checked in The menu displays on the guest telephone and the voice announcements of a voice mail box if any will be in the selected language 1 The guest acquires the full non restricted class of service upon check in The charges memory for the previous guest is erased The key lights up Checking out Press the Check out key Press the key for the desired room e g 101 If the key light goes off No charges have been incurred and all messages on the guest s voice mail box have been listened to Check out is complete If the key flashes Charges have been incurred or there are messages on the guest s voice mail box that have not been listened to You can query the charges p 147 and you can ask the guest to listen to the messages p 147 Press the Exit key The DSS module returns to displaying the calling status of the room telephones 1 All the gues
111. to the call recipient this will also be used for redial Redialling a call number The external number dialled is busy V Scroll to the Automatic redial menu item Confirm your selection Replace the handset Dialling is repeated up to ten times at intervals J I You can only use Automatic redial if you are calling on a digital exchange line Automatic redialling is stopped if you press any key or pick up the handset Youcan specify the number of automatic redial attempts and the time between two attempts in the Dial settings p 99 menu In the event of a busy signal auto callback The dialled connection is busy The callback menu item appears in the menu V Scroll to the callback menu item x Confirm your selection Replace the handset Your telephone rings as soon as the other line is free 2 Lift the handset when your telephone rings The other line is called automatically via the telephone system a 1 In the case of external calls Auto callback is only presented as an option if the network provider and the system connection support it 23 Making calls as usual Calling someone Deleting automatic callback In the status menu V Scroll to the Auto callbackmenu item e Confirm your selection Callback line You want to make an external call but all the exchange lines are busy The informa tion message No free line appears Press the Callback line functi
112. ttings menu item ox Confirm your selection V Scroll to the Dial settings menu item w Confirm your selection V Scroll to the Autom handsfree menuitem An indication on the right hand side of the window shows whether the function is on or off amp w Switch the function on or off The new status is displayed a Exit menu The new setting is saved 96 Customizing the telephone Changing general settings LN on dialling You can automatically seize an exchange line every time you dial with the receiver on the hook You then never have to dial the external line code Press the Menu function key V Scroll to the Settings menu item w Confirm your selection V Scroll to the Dial settings menu item x Confirm your selection V Scroll to the LN on dialling menu item An indication on the right hand side of the window shows whether the function is on or off x Switch the function on or off The new status is displayed ise Exit menu The new setting is saved and a status message appears 8 If you have switched on LN on dialling you must first press the refer back key to make an internal call 97 Customizing the telephone Changing general settings Line off hook You can automatically seize an external line whenever you lift the receiver You then never have to dial the external line code Press the Menu function key V Scroll to the Settings menu item x Confirm your selection
113. ual destinations frequently used call numbers Line keys Functions e g door opener call diversion or hotel functions etc 1 Keys with LEDs 2 Strips for labelling l You can connect up to 3 DSS modules to the DSS link The DSS module Il can be connected to the T3 Compact with software amp ge V3 02 ex4 It also works without a link and can be directly connected to the T3 tel ephone No DSS module can be connected to the T3 IP Compact 139 Add on equipment The DSS Module Dialling with the DSS module Lift the handset Press the DSS key for the desired subscriber The LED indicates whether the connection is free or busy Connection LED Free Off Call Flashing slowly External call Flashing quickly Busy On 1 Instead of lifting the handset to start with you can also press the DSS key for the desired subscriber first and then lift the handset dialling with handset on hook 140 Add on equipment Headset With the Integral T3 Compact a headset can be connected to a Headset Link or to a CTI Audio Link Integral T3 IP Compact features a headset socket for direct connec tion of a headset Before making a call over the headset you may have to setup gt p 111 Contents Headset answering calls p 142 Continuing a headset call with the handset p 142 Continuing a handset call with the headset p 142 Ending the headset call and disconnecti
114. umber you want to present to the call recipient This is called Calling Line Identification Presentation CLIP This could be your service head office or work shop number for example The number you want to dial is displayed F Scroll to the menu item with the desired group number e g dial with 987654321 Lift the handset Your selected number is shown to the call recipient LJ 1 Ifa name is allocated to the number you want to present you are shown this name You can assign the numbers with which you want to present yourself to the func tion keys to program function keys see Data Input Manual If you press one of these function keys before lifting the handset when making an external call the number selected will be presented to the party called f you have deactivated Number display for outside calls p 101 you will not be offered numbers for presentation Making a call with one key stroke Press the display key or function key for the desired subscriber Lift the handset l You can find out how to assign a call number to a destination key in the section Assigning functions phone numbers to keys p 86 22 Making calls as usual Calling someone Redial You can redial one of the last external numbers called Press the Redial function key V Scroll to the desired number e g 06975051234 p Lift the handset 1 If you selected a special number to present
115. ur phone A call arrives V Scroll to the Put on hold menu item ex Confirm your selection You can continue with your programming After comple tion the held call will be shown Call forwarding You receive an external call and wish to divert the call to the call forwarding stations Scroll to the Forward menu item amp Confirm your selection The call is diverted to the call forwarding stations 8 The call forwarding stations must have been set up in the telecommunications sys tem 19 Making calls as usual Calling someone You can telephone as usual inside and outside of the system Directly select the internal extension code or external call number You can call redial the 5 last external phone numbers you have dialled and select function keys for frequently required phone numbers When you are not able to reach an external call partner you can let the number be automatically redialled up to 10 times You can be automatically called back when an internal connection is busy or when the exchange lines are busy and then become available again You can switch into a external call within your system if you want to tell the caller something urgent You can also call anonymously if your external call partner is not to see who s calling Contents Call within your telephone system p 21 Call outside of your telephone system p 21 Call someone by pressing a key p 22 Redial p 23
116. ur system administrator Deleting self assignment of associated subscribers Settings For setting various telephone functions e g night service Euro local currency Switches between charge display in euros and in the local currency Trap call To identify the number of undesired external callers in the exchange Charge For viewing charges Charge docket Prints details of charges on the charge printer This function must be set up by your system administrator Pick up You can use this function to direct calls for other subscribers or groups to your tele phone Call pick up from associated subscriber from associated group Cutting yourself out of general call You can cut your telephone out of the general call 153 Look it up whenever in doubt Overview of telephone functions Refer back to exchange You can put a connection to the exchange on hold You can then make a new con nection using the same B channel Internal group call For simultaneously calling all subscribers of a particular group You will be connected with the first subscriber that answers the call Serial call An external caller who is forwarded by you will always be switched back to you after finishing their conversation You can then forward the caller again Keypad Activates the keypad function Serial call An external caller who is forwarded by you will always be switched back to you after finishing
117. vantage of the Integral T3 Compact is the flexible link concept which gives you the opportunity of supplementing the basic components of the telephone with various links Links are floor insertions for T3 telephones Links can be connected to the TP IP Compact No link is provided for with T3 IP Compact You can directly connect a headset Top view of a link Bottom view The CTI Link has only one Western con nector socket l The configuration of the links for the various connection devices is carried out by Service Info on the installation of links can be found in the appropriate installation instruc tions 137 Add on equipment Links Links for ISDN telephones CTI link V 24 interface For connecting the Avaya Com4Tel or a PC CTl Audio link V 24 interface For connecting the Avaya Com4Tel or a PC X Y interface For connecting DSS modules and in com bination with a headset the KonfTel a second handset or a logger DSS link Y interface For connecting DSS modules second interface No function Headset Link Application interface For headsets Analog link a b interface For connecting analog telephones fax machines etc 138 Add on equipment The DSS Module A DSS module has 36 keys which Avaya Service can assign according to your pref erences DSS Direct Station Select The following options are available to you Call numbers of your partners Individ
118. vz z 2 9 Re enter new PIN for confirmation V Scroll to the menu item Change PIN tw Confirm selection The first digit of the PIN should not be 0 or 1 135 Customizing the telephone IP specific settings Registering a CTI application In order to control your telephone using a CTI application e g Avaya Com4Tel the CTI application must first be registered Press the Menu function key V Scroll to the Security menu item amp w Confirm your selection Scroll to the CTI application menu item amp w Confirm your selection V Scroll to the Login mode menu item tx Confirm your selection 1 19 Enter PIN The factory setting is 0000 ex Confirm the input Login mode is now activated for one minute You must start the CTI application e g Avaya Com4Tel on the PC during this time After successful registration login mode is immediately ended and the message CTI application registered is displayed 1 You can only register a CTI application if your system administrator has enabled this function You can only log in a CTI application while your telephone is logged out f you wish to register a CTI application on a different PC on your telephone you must first select CTI log out from the CTI application menu and enter the PIN You can then register the CTI application on the other PC under Login mode see operating procedure above 136 Add on equipment Links An important ad
119. your Communication Server Press the Menu function key V Scroll to the Settings menu item x Confirm your selection F Scroll to the Applications menu item tx Confirm your selection V Scroll to the Mobility menu item x Confirm your selection A list of all the external numbers registered appears V Scroll to an existing entry e g 1 01234567 tx Confirm your selection Change the external number as normal F If necessary scroll to the Callback menu item x If necessary switch setting e g to Callback on F If necessary scroll to the Editable menu item wo If necessary switch setting e g to Editable on F If necessary scroll to the Twinning menu item w If necessary switch setting e g to Twinning on F Scroll to the Accept menu item Confirm the settings The amended number has been registered 116 Customizing the telephone Changing general settings MMA delete dial in authorised number You can delete registered numbers again Press the Menu function key V Scroll to the Settings menu item x Confirm your selection V Scroll to the Applications menu item amp Confirm your selection V Scroll to the Mobility menu item x Confirm your selection 1 2 Enter the phone number of the internal subscriber for whom you wish to delete a registered number e g 12 A list of all the numbers registered appears V Scroll to the entry you wish to de

2011-02-03 T3 compact user guide

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