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User Manual of Webmail
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1. From sender name Subject Message id Message size Time of message received Current date Monday Tuesday Wednesday etc Current day Generated by human not computer Message s header One recipient Every recipient Mailbox that was created Source Information source 2 Action Set the rules that system must follow under some conditions If datais Then Action follow the rules if following conditions appear Store in Store Encrypted in Mark Add Header Tag Subject Reject with Discard Stop Processing Remember Form in Accept Request Parameter Store data in Mailbox s name Store encrypted data in Mailbox s name Mark Add Header Header s message Add specific message in subject message Reject with message Discard any action Stop processing Save sender in Address book s name Accept request 18 Internet Biz solutions User Manual of Webmail English Version 2 0 Example of how to create rules Ex1 Discard don t receive invalid E mail format Data Message Id isnot Action Discard Ex2 Discard don t receive E mail message that requests receiver to reply to info xxx com Data Return Path is lt info xxx com gt Action Discard Ex3 Mark flagged E mail messages come after 8 15 a m Data Time Of Day is greater 8 15 a m Action Mark Flagged Ex4 If E mail header includes X Spam add X Color Header Field and add subject as SPAM Remark X Colo
2. Filter 11 selected Display 1651 used of 200M 0 Total and used space Management Create Create new folder or sub folder Picture 6 Folder management tools Section 1 Account Folder Section 2 Additional Folder 4 WEE E E Global Contacts 0 Fl p gt INBOX 1 1 EJ Public Folders 0 BE Contacts 0 ae Drafts 0 Junk D Sp sent tems 0 Picture 7 Folder and sub folder beneath O1 User Manual of Webmail English Version 2 0 3 Sub menu There are sub menus of each function Picture below shows the sub menu of mailbox Section 1 You can change status redirect and forward messages This sub menu appears on the top EECH SS ae S 2Qrri SM p Picture 8 Sub menus of mailbox on the top Section 2 You can change status move and copy messages This sub menu appears at the bottom Select Folder Cf CH Picture 9 Sub menus of mailbox at the bottom 4 Main Function Button These buttons are shown in every function ER Close Window Ok Update User Manual of Webmail English Version 2 0 2 FOLDER MAILBOX For Webmail User can create multi mailboxes or multi level mailboxes See picture 10 below the number in the parentheses behind INBOX shows the number s of unread message S and the number s on the right shows the total message s in this folder 5g Folders al DC INBOX 1 1 GE Contacts 0 GA Drafts 0 Ge Junk 0 E Sent tems 0 Ki Trash 0 EA Public Folders 0 Pic
3. Where SMG Attendees chanachon kscdemo th com chanachon kscdemo th com mi xal al LEI AVILA tadouhsnnisetu as Mail Service Comment fyfuhiumamnaan i Accept Decline Tentative A Select Folde C ot lt a gt amp Picture 19 Calendar message 12 User Manual of Webmail English Version 2 0 3 3 Composing a new E mail message In order to compose an E mail message you will need to create a new message by clicking the icon on the menu bar The following functions will be appeared 5 Save in Drafts Save message as draft hy Send Send message message will be copied to sent items folder Address Book See address book to select receivers E mail addresses LDAP Search Find information from directory Pa Settings Set how to send message Address Book See address book to select receivers E mail addresses Chanachon chanachon kscdemo th com Text Encoding Unicode UTFE To A support ksc net Notify when Delivered when Read Cc A Priority Undefined Bec A Format HTML Rich formatting W Subject nusriuamel ans Copy Sent In Sent Items Attachments we Browse_ Application BizMail paf x Browse_ No file selected A wl z B EE rallies i Le v el LIEU LUN aaul tiu package AIT as uEIN WlaUUUATY Picture 20 Example of composing E mail Subject Messagetopic o Subject Message topic Attachment A
4. are recommended 2 Type URL for example http mail domainname xx in the address bar on the top left of the page You can contact Administrator or Postmaster to request for correct URL KZ KSC WEBMAIL SERVICE Si mail escdemo th com Picture 2 Type URL to go to Webmail service 3 At Webmail service page fill in your username no need to type domainname com and password Click Sign In button Picture 3 Webmail login page 4 You will get into the first page of the service w Le Z E Mail Compose Address Book Settings Mail Control Log Out ri S Si D Welcomes to KSC Webmail Service Q g o o A OH o e 4156 used of 10G 0 Management Mailbox Calendar Picture 4 First page of Webmail service User Manual of Webmail English Version 2 0 1 2 Webmail composition 1 Menu bar It gives you access to sets of Webmail functions Mail Compose Address Book Settings Mail Control Log Out Picture 5 Menu bar Click to lists all Mailboxes in your account Click to to compose a new message and send it Click to to browse your Contact type Address Book Click to setup webmail configuration Click to manage rule and auto reply message Vacation Message Click to log out intenet Biz Solutions User Manual of Webmail English Version 2 0 2 Folder Tool Folders DC INBOX 1 Contacts Folder list Global Contacts D dinette Folder filter
5. C Virtual Service Thu 5 Mar 2015 13 04 58 0700 To lt chanachon kscdemo th com gt Message ID lt 035f01d0570a 4f8b40c0 eea1c240 ksc net Dear valued subscriber Your registration is approved Please enjoy free of charge Virtual Space trial version at https cloud ksc net cloud org KSC The Virtual Space Manual Trial version is available for download at http www ksc net EN CustomerService Download aspx We hope you benefit from our service Should you have any queries or feedback please do not hesitate to contact us at trial virtualspace ksc net Sincerely yours Customer Service KSC Commercial Internet Co Ltd E Select Folder O E gt amp Picture 18 General E mail message 11 User Manual of Webmail English Version 2 0 Internet Biz solutions 2 Calendar message It is sent from whom creates the meeting date and the receiver is invited to the meeting Functions in calendar consist of e Accept Accept to join the meeting e Decline Deline to join the meeting e Tentative Not sure yet a haw Bla ele e Message IR My Domain From Internet KSC lt suppor kscnet Subject Mail Service Date Thu 5 Mar 2015 13 10 31 0700 To chanachon kscdemo th com Message JD 036601d0570b51604bb50 420e31f0S ksc netz Scheduling request Description Mail Service Organizer Internet KSC supporl ksc net Starts 05 Mar 15 1 30 00PM Ends 05 Mar 15 2 00 00PM Priority Normal
6. User Manual of Webmail English Version 2 0 Internet Biz solutions User Manual of Webmail English Version 2 0 User Manual of Webmail English Version 2 0 Content 1 Introduction FLOW ATOS ES GE 3 Wepmal COMPO MON Ee 4 2 Folder Mailbox Account additional Tolder 7 Cr ate MODO folder EE 8 STE As 8 0 e e E 9 3 Send Receive E mail How to See new E mail message 10 How to read new E mail message c ccssseccessssssetsenscsseeseensossenseessousersecteassersestoassersestoaseersentogseetes 11 COMPOSING a new E mail message iii 13 4 Address Book Create new CON a ae eee dove D sudan en cd 14 Create COMICS a ae eee a a ne D ee ee ee 15 5 Rules and Personal Setting Create vacation Message a eee ee en nee ee eee 16 CS a oe cre 17 CHATS DAS NO nan ete na a an en 19 HOW to Use foreign TOIAOT 5essnueranonnssmenencereronneenenimenpenacunsanenencerpcaenssssuneneetaiessessncerncepauesamenenenctis 20 regeert EEN 20 User Manual of Webmail English Version 2 0 1 INTRODUCTION KSC Webmail is quite similar to other web based E mail services that are accessible from any standard web browsers such as Google Chrome or Mozilla Firefox It s a web based program working as client based program and packed with abundant functions 1 1 How to start 1 Open web browser on your computer C Google Chrome ei Mozilla Firefox Picture 1 Open web browser Google Chrome or Firefox
7. e folder_path In below example Global Contacts is Alias Name service Contacts is Folder Name to access Contacts folder of the user named service Reference the mention folder with the name Global Contact 6 Folders BS ils 4 E CS ae 4 3 gt INBOX 1 al f E a E Ee PS Cor DI Calendar 8 Mail Compose Address Book Calendar Main Tasks Notes Folder Settings Call Control Mail Control Buddies Log Out EE Contacts 4 GA Drafts 0 ER Junk 0 Folder Aliases 7 a Notes Alias Name Folder Name username mailbox gt Sent Items 6 Plubic Folders _bot_ Public Folders g Tasks 2 F Trash 3 o 9 Folder Subscription 7 Folder Name username mailbox C2 History 0 Filter 10 selected z Access Control List Display Call 270K used Identifier Delegate Canara Admin Create np E Create Open Folder Mailbox EN Folder Name username mailbox Picture 30 ustavnrst2a7u Foreign Folder 5 5 Create signature format To create E mail signature click a Setting button on menu bar Choose Compose tap in sub menu New window will be appeared Add data and signature in the space behind Signature then click d button to save General Password Folders Compose Calendar Contacts Message Composer Auto Wrap defautt Flowed Le Text columns default 72 EN MIME encode Headers defauit ves Le Reply Header default On TAN F wrote AT time F sender N
8. eate 5 categories of mailboxes Mailbox To store E mails Address Book To store contacts Calendar To store calendar Notes To store notes Tasks To store tasks Folder s name Management Ba Customer Create Mailbox x Address Book Notes Type of folder Picture 12 How to create new folder s name 3 You can create sub folder by using between the names For example Contacts Friend means Contacts is the main folder and Friend is the sub folder or INBOX School Friend means INBOX is the main folder School is the sub folder and Friend is the sub folder under School X Management INBOX School Friend Create Mailbox Picture 13 How to use to create sub folder User Manual of Webmail English Version 2 0 2 3 Set mailbox folder You can set each mailbox folder by clicking the sign i Settings appeared on the right INBOX x Status 2 From Subject oh Chanachon Popairoj Welcome to KSC Mail Service alaa p R Select Folder CH CF Picture 14 Settings sign for mailbox setting INBOX Settings x Delete All Messages Delete All Messages Remove Folder Remove Sub Falders Rename Folder New Folder Name INBOX Rename Sub Folders Rename Folder Access Control List Identifier Lookup Select Seen Flags Insert Post Create Delete Admin E m E E E E E m E W Visible to Mobile Devices Apply to Sub Folders Pict
9. ernet KSC Welcome to KSC Virtual Service 8420 used of 200M 0 QP N Select Foder CH CH Management Create Mailbox v Picture 17 List of old and new E mail messages The status of each E mail message will be shown e g read rank attached or action reply forward etc The details are as below New and unread message Read message fll Message with attachment 7 Message has been forwarded Message kreie P Message has been joe 10 User Manual of Webmail English Version 2 0 Internet 8 Biz solutions 3 2 How to read new E mail message Click From or Subject of the message you desire to read Di Delete Delete message Gi Print Show ready to print mg Unread Set as unread message Unread Set as unread message i Flags Flag the important message Unflag Unflag the used to important message GI Take Address Add sender s E mail address to address book Show message header Show message header as raw text Show entire message Show all details of the message Move Move current message to selected folder CH Copy Copy current message to selected folder Jump to the bottom Go to the bottom of the message ECS Jump to the top Go to the top of the message There are 2 types of received message 1 General E mail message Unread Message x Recent Message SS My Domain From Internet KSC lt support ksc net gt Subject Welcome to KS
10. et Biz solutions 4 2 Create contact group Click amp button on sub menu of Contacts Fill in group s name behind File As Fill in new contact s behind E mail or click button to find contacts from address book Click Add Contact to add new contacts to the group Click v button to confirm New Contact Group File As support Members apple lt apple ksc net Delete boom lt boom ksc net E mail Real Name lt email name company gt Add Contact Note Picture 23 Create contact group 15 User Manual of Webmail English Version 2 0 5 RULES AND PERSONAL SETTING 5 1 Create vacation message In case user is on vacation or can t reply to incoming message user can creat auto reply message by clicking Mail Control button on menu bar after that click Rules Fill in auto reply messages behind Vacation Message Use special text F in stead of sender s name then click Enable to active the function When user needs to cancel auto reply message simply delete right sign from the square behind Enable then click d button to confirm lV x Mail Redirection Enable Redirect All Mail to example ksc th com Preserve To Cc fields Do not Redirect Automatic Messages Keep a Copy Vacation Message Ends 1 Mar 2015 e Vacation pear all Message I m vacation now Please contact me by phone Picture 24 How to create aut
11. new line Reply Quoting default gt Best Regards Signature Save Sent Messages in default Sent items Le Store Drafts in defauit Drafts Le Notes Folder defauit Notes Compose Time Step default 30 min EN Picture 31 Creat signature format for E mail message 20
12. o reply message 16 User Manual of Webmail English Version 2 0 5 2 Create rules Rules are created to manage and control incoming messages Start from add rule s name behind Add New then click Create button Click Edit button to set rules and conditions J Lx Rule Created Mail Redirection Enable Redirect All Mail to Preserve To Cc fields Do not Redirect Automatic Messages Keep a Copy F Enable Ends 1 Jan 2015 Vacation Message Junk Mail Control High probability Medium probability Low probability Edit Delete Marked Picture 25 Create rules name Rule Block Priority 5 Comment Parameter viagra Parameter Picture 26 Create rules condition 17 User Manual of Webmail English Version 2 0 Rules consist of 2 main parts internet Biz solutions 1 Data Set the rules of information appeared in any message From sender Sender Return Path To C Any To or Cc Each To or Cc Reply To From Name Subject Message id Message size Time of Day Current Date Current Day Human Generated Header Filed Any Recipient Each Recipient Existing Mailbox Sender E mail address to be replied To receiver Carbon copy to receiver To or carbon copy to anyone receiver To or carbon copy to a person receiver Reply to receiver
13. r is the color command here is set as red Data Header Field is X Spam Action Header X Color red Action Tag Subject SPAM Ex5 If E mail subject includes list mark flagged this E mail as important message Data Sender is list Action Mark Flagged Ex6 If E mail message comes from abcdef com move to ABCDEF mailbox which is the sub folder of INBOX Data From is abcdef com Action Store in INBOX ABCDEF Ex7 If E mail message comes from veerachart xxx com who are boss mark flagged this E mail as important message Data From is veerachart xxx com Action Mark Flagged 5 3 Change password Click 2 gt Setting button choose Password tab in sub menu General Password Folders Compose Calendar Contacts Modify Password Modification Current Password fs Forgotten Password Recovery E mail Password to recovery ksc net Picture 27 Change password 19 internet amp Biz solutions User Manual of Webmail English Version 2 0 5 4 How to use foreign folder Foreign Folder means other person s folder which has access setting Lookup Select Seen Flags etc If you aer permitted to access other person s folder you can use mentioned folder by clicking Management button appeared in tools bar on the left In Folder Aliases page fill the reference name of folder in Alias Name fill the name of foreign folder in Folder Name by using the format usernam
14. ttached files Text Encoding Language for message Notify when Read Notice the sender when message is opened Show priority of message consisting of Low Medium High and Undefined Rich formatting Show text functions consisting of bold dark and italic Copy Sent In Sent Items Copy sent message to sent items folder Notify when Delivered Notice the sender when message is received 13 User Manual of Webmail English Version 2 0 Click button on menu bar to get into address book function Contacts a e Contact Information has been stored P Marketing Sales Select Folder CH CF Contact Information has been stored Picture 21 Contacts address 4 1 Create new contact Click amp button on sub menu of Contacts Fill in new contact information Click d button to confirm r New Contact x Contact Details Web Site Title First Name Middle Name Last Name Suffix 6628614600 0880220991 Fax Assistant P O Box Street Suite City Klongsan State Province Bangkok Postal Code 10600 Country Thailand Postal Label Organization Job Title Profession Photo No file chosen Note Picture 22 Create new contact 14 User Manual of Webmail English Version 2 0 C intern
15. ture 10 Mailboxes that you can create as you desire 2 1 Account additional folder There are 2 types of folder in Webmail system 1 Account Folder Sets of folder that are automatically created You can t delete edit or rename however you can create sub folders Inbox Store incoming message The new E mail message always comes to this folder Contacts Store contact list Drafts Store draft message or message that is saved as draft Junk Store junk E mail message or spam message filtered by plug in spam Sent Items Store sent message The copy of sent message is stored here Trash Store trash message The deleted message is stored here Clear this folder by clicking Empty Trash i 2 Additional Folders Sets of personal folders that are created by user to classify messages or information User Manual of Webmail English Version 2 0 c intenet Biz solutions 2 2 Create mailbox folder User can create mailbox folder as desires by just follow the steps below 1 Tools to create mailbox folder are in Folder List Viewer and Management Tool on the left Folders RH leng DC INBOX 1 1 EE Contacts 0 Gg Drafts 0 Junk 0 gt Sent tems 0 b Trash 0 E Global Contacts 0 E Public Folders 0 Filter 11 selected Display 1651 used of 200M 0 Management Mailbox Picture 11 Tools to create new mailbox 2 Fill in the name of mailbox folder that you would like to create You are able to cr
16. ure 15 How to set permission to access the folders Delete All Messages Delete all messages in mailbox Delete folder and delete sub folder by enabling Remove Sub Folders Remove Folder S SEN Set permission to access each folder Lookup Able to see mailbox Select Able to select and read messages in mailbox Seen Able to see messages in mailbox Flags Able to write and flag messages Insert Able to add messages in mailbox Post Able to post message in mailbox currently not in use Create Able to create sub folder in mailbox Delete Able to delete message in mailbox Admin Able to manage mailbox and set permission Access Control List User Manual of Webmail English Version 2 0 3 SEND RECEIVE E MAIL 3 1 How to see new E mail message Normally after login the system will redirect to the main page Click Unread to see new E mail message s Welcomes to KSC Webmail Service Infgangel BR Bir S bulisns Messages 22 Unread Picture 16 Unread messages shown on main page Or you can access inbox Click INBOX folder in Folder List Viewer or click E Mail button Both old and new E mail messages will be shown Of Folders 2 d H INBOX 2 2 EI Contacts 0 CZ Drafts 0 Junk 0 Sent Items 0 Trash 0 EI Global Contacts 0 Public Folders Is Status Pty From EE Filter 11 selected F Internet KSC Mail Service Display E Int
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