Help Manual - Game Gurus
Contents
1. Change Password ADMIN Once you are logged in you will be taken to the main dashboard The dashboard is your visual overview of the project s that you are working on We will discuss each aspect of the dashboard in more detail in other sections of this manual but for now here is a general overview of what you will see on the dashboard From the main dashboard page you can access your specific projects which will be listed in the Project Name tab at the top of the screen In addition the name of the GURUTRACKER user will be shown at the top of the page as well From this dashboard you will get a general overview of the project that you are working on In addition you can easily create a new issue view an existing issue search for an issue and also access the system settings through the control panel You will be notified on the dashboard screen if there are any pending issues that need your review an estimate or any other pressing issue Users will also be able to see all issues assigned to them and well as issues assigned to the general pool The goal of the dashboard again is to give you a general overview of your projects If you want to view a different project then select it from the project drop down menu at the top of the page by selecting the Project Name Once you select the project name the system will automatically load that project and you will again be at the dashboard for that project We will discuss reading the main d2. Date Time UserName Field Name Change 03 30 2013 Total Working Time 0 0 1 gt 0 0 1 Added Time Trail Field Name Total Time 0 0 0 Once the issue has been worked on the status can easily be updated in the drop down menu and additional remarks can be made Once the issue has been resolved then simply click on the Update button A confirmation screen will then let the user know that the changes have been saved From this screen you can also search for the next issue or a perform a word search View Issue Details ay Display Search Issues Go Enter Issue Your issue 15 has been updated Email notification has been sent Assigned to Scott Search Sometimes you may be looking for a specific issue but you are not sure of the issue To search for an issue simply click on the Search tab Dashboard New Issue View Issue Search x o Q ww The search screen will open up my 12 GURUTRACKER i Issue Report If you know a few keywords then you can search for the issue based on those keywords For example you remember the issue had to do with the Build a Block Application then you could enter this in the keyword issues field You can also search by the category priority level a date range as well as the severity and status Once the search information is entered then click on the Search button The system will search based on the criteria you entered So if t
3. User Manual GURUTRACKER User Manual and Resource Guide Game Gurus United States Telephone 415 800 3599 Brazil Telephone 55 84 8723 2557 Email info gamegurus com Table of Contents NV aS CHT LACK Cl c 04 2 32cpsteaadesseacenortadaiesdtcsmeaiaatedeerduunneeniadectete l Accessin GUU TraICKE eei E l Th Guru Tracker Dashboard x ss2secececeesczescavinstiedecaneusnavedsbasdetanidwieineteaeds 2 PCMAG HAUL VS UNCUONS sarn T E O ET 3 Setting Up a New Project cc ceccccccceseeecceeaeeeeeeeaaeees 3 Creatine a NEw TSS GC sinrin aa A E iss 7 NIC WING aI SSE eena iaa 10 EE E E rameacnsanaeonaen anna 12 Quality Assurance Testing isscscssteaciveaecseasaacedsedssetuevelisdiaedccssventllas vases 13 Navigating and Reading the Main Dashboatd cccceeeeeeeeeeees 14 Builds and Documents ccceccccccccccesesseeeeeeeaaenseeeeees 14 Tracking Project Costs cc ccccccccsssecccecseeeeecesaeeeceesaaeees 15 PE RAC ee eer een ee CONNER eet E nr mre ent yee 15 Issues Needing an Estimate 0ccccccccecccccccesseseeeeneeees 16 Issues Waiting For Review cccccccccssescccceeeeeeeceeaeeees 16 SASS eae E O 16 Changing Your Password ccccceeccccceceeeeeceeeaeseeeeeeaas 18 CORUNA CAS Kestral ee acca tars se NE N E R 18 Days Off n 20 GURUTRACKER What is GuruTracker What is GuruTracker used for development studios It can be used to track
4. Will show you how many issues have been stored in the system Storage Meter Account Name Testing Ravenous WDO _TaskTracker Testing nitin BrainPlay EvolutionaryAnatomy Impulse Qs AVMA PitchAndPotch DBCT TrackingTest GurutTrackerTest Storage Meter Number of Issues stored Number of Issues stored Number of Issues stored 0 oO 660 Number of Issues stored 1 Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored Number of Issues stored 7 144 1 T GURUTRACKER e EMPTY TRASH Will delete info pertaining to a specific project Simply select the project you want to delete and click on continue You will then receive a message confirming the deletion of the selected project Empty Trash Empty Trash Account Name Testing2 Ravenous WDO _TaskTracker Testing nitin BrainPlay EvolutionaryAnatomy Impulse Qs AVMA PitchAndPotch DECT TrackingTest GuruTrackerTest a a a C C a a C a a C C m C Continue Edit User Profiles At this time adding a new user is not an option that is available to the public To add a new user contact your system administrator to have a user added You can however delete a user from a project by clicking on the Remove from Project box next to the specified user
5. and clicking on the update button Edit User Profiles Add New User Group User Name Hourly Rate Select Group First Select Group Edit User List User Name Hourly Rate Remove from project Scott x E Qa guru 0 x Nitin 0 x Tamila 20 x Update GURUTRACKER Creating a New Issue From the main dashboard to create a new issue simply click on the New Issue tab Dashboard New Issue View Issue Search QA Que X w oO You will then be taken to the main screen where you can create your new issue Your Estimate Hours lt Minute R Submit New Issue Title Description Steps to Reproduce Operating System Flash version 0 5 Version Device Browser Add Remark English Status Open Bug F Frequency Always F Category Bug Priority Assigned ___________ J Cc Wii _ m ter ScotY Ga Severity Medium F al 3 guru Reported pas cott by Eann E Fixed in wersion Linked Issues The system is very simple to use You can see that it s basically a fill in the blank form Begin by filling out the areas of the form that are applicable e ESTIMATE Enter the estimated time this issue should take by entering the hours and minutes e TITLE Enter the title of the issue For example LogIn Form Error GURUTRACKER DESCRIPTION Enter a brief description of the issue STEPS TO REPRODUCE Enter the steps that need to be taken in order to reproduce
6. but will be non bug related This can include things like making phone calls and attending a meeting in reference to the particular project For budgetary concerns you would want to track the time for these tasks so that you can include it within your project budget The Add Task button from the main dashboard is the place to do that Be sure to make sure that you are in the right project by checking the project name at the top of the screen When you click on Add Task a new screen will open Project Name GuruTrackerTest v Username Scott xl logout GURUTRACKER Dashboard New Issue View Issue Search a x oO QA Que ui ADD TASKS TIME DESCRIPTION 1 Hours Minutes 2 Hours Minutes 3 Hours Minutes 4 Hours Minutes 5 Hours Minutes 6 Hours Minutes 7 Hours Minutes 8 Hours Minutes 9 Hours Minutes 10 Hours Minutes Submit 19 GURUTRACKER All the user needs to do is add the hours and the minutes a particular task took to complete along with the description When you have finished adding tasks click on the submit button You will see a conformation message pop up stating the task s were added successfully Days Off Users working on a project can request days off with the GuruTracker system This is a great way to keep track off days off needed so that adjustments can be made while a particular tech is off To request a day off within the system c
7. Account Name WDO _TaskTracker BrainPlay EvolutionaryAnatomy Impulse Qs AVMA PitchAndPotch DBCT Number Of Accounts 9 Update Please note accounts represent projects or companies To setup users please go to Control Panel gt Edit User Profiles History Trail UserName Action Account Package os as se pm soot New account WOO BT Premium 07 02 08 AM Scott New Account _TaskTracker BT Premium 04 New Account EvolutionaryAnatomy BT Premium Scott GURUTRACKER e SET TIME ZONE Since accounts can come from all across the blog you can set specific time zones for accounts This will allow you to track time easily since you will know the time zone the account is in This is great for example when you need to call an account and they have an 11 hour time zone difference It makes coordinating schedules easier than ever This will also allow you to see when a bug was added to the system Time Zone Time Zone GMT 05 00 GMI 05 00 44 4 4 4 G 4 4 4 4 4 4 Date Format HM DD YYYY Account Name WDO MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY MM DD YYYY 44 4 4 4 GE E 4 4 4 4 4 4 _TaskTracker BrainPlay EvolutionaryAnatomy Impulse Qs AVMA PitchAndPotch DBCT Test Testing123 Tracking est GuruTrackerTest Continue e STORAGE METER
8. ashboard later in this manual Administrative Functions The basis for using GuruTracker begins in the administrative functions This is where you will set up your projects and edit your user profiles Setting Up a New Project When you first utilize GuruTracker you will need to set up your projects in order to track them From the main dashboard you will want to click on the Admin button which is located in the lower right hand side of the dashboard You will be taken to the admin screen where you will need to click on the Edit Project button You will be taken to the project management screen where you will be given four options to choose from Manage Account List Set Time Zone Storage Meter and Empty Trash GURUTRACKER Manage Account List Empty Trash Set Time Zone From the main project dashboard is broken down into four main areas MANAGE ACCOUNT LIST All accounts listed in the Project Name tab are listed under the account list To add a new account simply type in the project name without spaces and then clock on Add Account The new account will now show up in your drop down menu under Project Name To close an account simply check the Close Account box next to the account you want to close then click on the Update button A history trail will show all activity on the accounts as to when they were opened and when they were closed Edit Accounts Add New Account Edit Account List Close Account
9. ds 2 Add Latest Documents Here Total Documents 1 Build Name Document Name O attach nn sue E OR Add URL Ex http www google com Action DOWNLOAD CHANGE DELETE _ GO TO PAGE CHANGE DELETE _ GO TO PAGE DELETE 4 11 Open Bug Ready for Testing Submitted for Review Trash Open Bug a Submitted for Review Trash Your Priority Issues Issue Title Estimated Completion Time 1 Hour 3 Minutes Check Content Change Build a Block Application GURUTRACKER anew screen The latest version of a build can be uploaded quickly and easily Simply attach the new build and click on submit In addition links to documentation can also be added by adding the documentation URL and clicking on Submit A URL can also be added to take users to where the developer loaded the application Tracking Project Costs From the main dashboard you will see that the system tracks project costs allowing you to manage your budget and stay on track By clicking on the appropriate link e Project Cost to Date This will show all the project costs up to the current date e Project cost for this month This will show all the project costs for the current month e Project cost for last month This will show all the project costs for the prior month The user will be taken to a page that lists the project costs to date for the month or for the previous month When you click on on
10. e of the page that will allow you to change your password Clicking on this link will cause a popup box see the image following this for an example of what the screen looks like to open so please beware that if you have a popup blocker it may not open the first time until you authorize it You will need to enter your new password and confirm that password Then click on Update and your system password will be updated Project Name GuruTrackerTest Username Scott IF logout y GURUTRACKER Dashboard New Issue View Issue Search w o Q Search Issues co Welcome Scott Fix Rate 37 5 Builds and Documents freebugbase Change Password Mozilla Firef o E amp www gamegurus com tracker change_password php Change Password New password Project Ds pb Date Project cos Or this mg Project cos br tz ma Issues Assigned to Yc No of Issues 699090909 Confirm password Your Priority Issues Issue Estuumated Completion Time N A Change Password Adding a Task 18 GURUTRACKER OF cpanel iia unm rit hoe ant m Liiernanne alll Me T GURUTRACKER ashboard New Issue View Issue a OA Que bs O Fit Bate IF yti eeuee Reported by You amp amp Keds Status ie ofl lidia a lii i Beaty for Testing Users have the ability to add tasks from the main dashboard Some tasks need to be tracked for time purposes
11. e of the links a new page will open with a breakdown of the issues and the project costs See the example below Project cost for this month Total Results 3 Report Time 03 22 2013 07 03 04 AM Issue Title Developer Time Reported By 8 example Scott 0 Hours 4 Minutes Scott Total 0 To look closer at the issue ticket simply click on the issue number to open the ticket Fix Rate From the main dashboard you will see your Fix Rate percentage This calculation shows how efficient the user is when it comes to closing bugs A high percentage shows a great rate of success in closing bugs while a low percentage shows that the user is less effective in closing bugs In this example the user has a fix rate of 100 which means this user has a great success rate in closing bugs 15 GURUTRACKER Issues Needing an Estimate From the dashboard and located under the Fix Rate is a link of issues requiring an estimate The number of issues requiring an estimate to be entered will be listed Click on that number and it will open a screen with all the issues needing an estimate of issues requiring a estimate Total Results 3 Issue Reported By 13 Nitin To open an issue click on the issue number You can then enter your estimate and save the issue again Issues Waiting For Review From the main dashboard you will see the following link of issues waiting for review Just as with the issues needing an estimate c
12. e users name who is logged into the system and creating the issue e CATEGORY Select whether the issue is a bug or a task What s the difference Both of these are categories A bug is an existing problem and a task 1s something that doesn t exist currently e CC If you want to carbon copy cc another person on the team you can select their name from the list To select more than one person simply hold down the control button Ctrl and click on the names you wish to copy Note When Assigning Reporting or Copying a person if you check the 7 email box then the person listed will be sent an email notification 9 GURUTRACKER e FIXED IN VERSION e LINKED ISSUES If there are other issues that are linked to this issue then enter that issue number here Note Attachments such as images or other documents that are pertinent to this issue can be attached by clicking on the attachment button and loading up the files e SUBMIT Now that you ve entered all of the information click on the submit button Once the issue has been submitted you will be taken to a notification screen that will verify that the issue has successfully been submitted It will show you the issue number assigned as well as list who the issue was assigned to and who the issue has been emailed to See example below Your issue 15 has been reported Email notification has been sent to Scott Assigned to Scott Viewing an Issue Each and every
13. ed to the issue simply needs to click on the start button and the timer will start When the ticket has been resolved or the ticket is closed for later review then simply click on Stop and the timer will end Utilization of the timer allows project managers and administrators to see if the time spent on the issue is falling within the projects budget and timelines If estimate is not provided you must enter estimate first before the timer will work Users also have the option to print a copy of the issue ticket as well by clicking on Print Preview The tickets progress will be tracked every step of the way This will be evident in the tracking history as broken down at the bottom of the screen This makes tracking the people who worked on the issue as well as the time that was spent on the issue easy to manage Note Time can be tracked by using the timer or it can also be entered manually at the bottom of the screen by clicking on the Add Time button Then all the user has to do is to enter the hours and minutes and then click submit The time added will be included under the Added Time Trail This will break down tracked time Time Trail and manually added time Added Time Trail separately Please note that manual time can only be added three times by the developer This is to ensure that the timer is used 11 GURUTRACKER History Trail Date Time UserName Field Name 30 03 2013 06 09 08 AM New issue submitted Time Trail Add Time
14. he title Build a Block was entered in the keyword section and the system found the results then you will get a results screen like this Issue Report Total Results 1 Report Time 03 22 2013 07 03 04 AM Issue Title Status Priority Severity Version Assigned to Reported by Category You can easily access the issue by clicking on the Issue In this case the Issue is 16 Quality Assurance Testing Dashboard New Issue View Issue Search OA Que x oO lt Need more info on this area to add to the manual gt 13 GURUTRACKER Navigating and Reading the Main Dashboard Project Name Gurutrackertest Username Scott x logout y GURUTRACKER Dashboard New Issue View Issue Search QA Que x oO Search Issues Welcome Scott Fix Rate 37 5 Builds and Documents Project Cost to Date N A Statistics and work done by team today Project cost for this month N A Estimated Completion Time 5 Hours Project cost for last month N A Estimated Remaining Work Time Issues Assigned to You Issues Reported by You No of Issues Status No of Issues Status Closed Open Bug Ready for Testing Your Priority Issues Issue Estimated Completion Time N A onn 2 las Builds and Documents From the dashboard screen when you sign in you will see a link for Builds and documents By clicking on the Builds and Documents link you will be taken to Change Password Add Latest Build Here Total Buil
15. issue that is entered into the system is given an issue number To view an issue simply click on the View Issue tab Dashboard New Issue View Issue Search a oO You will then be taken to the issue search screen View Issue Details oy Display Search Issues Enter Issue Begin by entering the Issue Number and click the Display button You can also search for an issue by word search Simply enter a word in the field that says Search Issues and click Go The system will search for all issues containing the word you ve entered The system will search for your issue number and once it 10 GURUTRACKER finds the issue it will open up the issue The screen will closely resemble that of the create issue screen but with a few minor differences Previous Issue Next Issue Estimate Hours 1 Minutes 30 30 Total worked Hours 0 Minutes 0 Seconds 0 100 under estimate Update View Issue 15 The system will bring up the issue ticket that you searched for You can also go to the previous issue or the next issue on a project by clicking the appropriate links at the top left and right of the screen The top of the issue screen will show the estimated time if entered when the ticket was issued of the estimated time that the admin who created the issue ticket estimates that it will take to complete the project In order to track the time used to fix the issue the developer or other person assign
16. issues bugs time and resources during the development phase of any software development project uruTracker is the premier tracking and production tool for software It has been used when developing things like gaming software websites application development and more GuruTracker allows you to track your entire project through every step of the development process from start to finish Accessing GuruTracker In order to login to GuruTracker you will need to go the login page This is located at http www gamegurus com tracker login php GURUTRACKER about us contact us privacy policy legal login GURUTRACKER Login Projectname ___ Username Password Login automatically next time Forgot your password about us contactus privacy policy legal login The Guru Tracker Dashboard Project Name Gurutrackertest Username Scott J x logout y GURUTRACKER Dashboard New Issue View Issue sr a x oO Search Issues Welcome Scott Fix Rate 37 5 Builds and Documents Project Cost to Date N A Statistics and work done by team today Project cost for this month N A Estimated Completion Time 5 Hours Project cost for last month N A Estimated Remaining Work Time Issues Assigned to You Issues Reported by You No of Issues Status No of Issues Status Closed Open Bug Ready for Testing Your Priority Issues Issue Title Estimated Completion Time N A
17. lick on Days Off from the main dashboard A se screen will open Pe veutzac KER Dashboard New Issue View Issue Search QA Que gt x x o Q ba REQUESTED DAYS OFF Submit CURRENT DAYS OFF User From Description Approval On the new screen enter the date range that is needed off in the From and To fields and a description or any additional notes in the Description field and then click on submit Any requests for days off will then be highlighted in the Current Days Off box below the form Managers Supervisors can then approve any days off in one convenient location Requesting days off must be done two weeks in advance in the system 20
18. lick on the issue number to open the list of issues waiting for review Once again once the list opens click on the issue number and its ticket will open Review the issue and then change the status to the appropriate setting and update the ticket Statistics From the main dashboard you will also see three links Statistics and work done by team today Estimated Completion Time Estimated Remaining Work Hours Statistics and work done by team today will list the stats in the work completed by the team that day It will show each users fix rate any pending estimates and how many issues based on each priority level were worked on that day It will also show Guru Statistics User Name Fix Rate Estimates Pending Only Immediate Priorities Including High Priorities Including Medium Priorities Including All Priorities Nitin 100 6 N A N A 1 Days 2 Hours 0 1 Days 2 Hours 0 Total N A Total N A Total N A Total N A There Are No Records for Work done by team today List of Task DEVELOPER Scott Task No Title Time Spent 1 Test Task 2 5 Hours 30 Minutes GURUTRACKER a breakdown of all tasks created that day The Estimated Completion Time will show the estimated time that the project is project to take to complete The time is estimated by the developer who has the most work left to complete This allows the project to be completed on time Clicking on the link will open a new window ESTIMATED COMPLETION TIME 1 Day
19. s 2 Hours Total Result 12 Report Time 03 22 2013 07 03 04 AM DEVELOPER Nitin Total 1 Days 2 Hours Total for just Immediate and High Priorities N A Title Total 1 Hour 3 Minutes Total for just Immediate and High Priorities N A This screen will show you the issue numbers the users working on the issue the time the under spent on the issue as well as the priority level and total estimated time for that issue The Estimated Time Remaining link will act in the same way however it will list the total estimated time left on a specific issue for all developers This allows the users to track the project time and will allow managers to know if a project is taking too much time Issues From the main dashboard in the center of the screen you will see three sections e Issues Assigned to You e Issues Reported by You e Your Priority Issues This area is important as it tells the developer what issues have been assigned to them and reported by them In addition the Your Priority Issues section lets the developer know what issues need to be worked on first and then what issues need to follow after that one 17 GURUTRACKER Issues Assigned to You Issues Reported by You No of Issues Status No of Issues Status Closed Open Bug Ready for Testing Your Priority Issues Estimated Completion Time N A Changing Your Password From the main dashboard screen you will find a link on the lower left hand sid
20. t issue o Deferred An issue is deferred when the team know its problem but are delaying it for the latest version to be presented first o Duplicate This means another bug has been found in the database GURUTRACKER o Enhancement This is a new feature to be implemented o Feature This is marked as bug but it s not a bug and is actually a feature For example someone may think a something is a bug but in all actually the feature was designed to do whatever it did It again is not a bug o In Process his means the developer is working on bug in open status o Not Bug This almost resembles a feature and may be designed to work specific way See Feature for a detailed explanation o Not Reproducible This is when QA may have marked the issue as a bug but the developer has been unable to duplicate the bug o Trash The issue is not valid and should be deleted e PRIORITY Select the priority level of the issue low medium high intermediate Set the priority level so that your developers will know which issues to need to be addressed first e SEVERITY Select the severity level of the issue low medium high critical This will tell the developer how critical the issue is e FREQUENCY How often is the issue occurring always sometimes often randomly e ASSIGNED TO Select the user that the issue is assigned to e REPORTED BY This will automatically fill in with th
21. the issue In order for the user assigned the issue to fully see what s involved and how the problem occurred they need to take the steps in this box to get there You will then want to enter the pertinent information that may be applicable such as what operating system is being used the browser that was used the flash version and what device was being used These are important and while not all of these fields will apply to your specific issue the key is to complete fields that are applicable Remember the more information the user has the easier it is for them to address the issue REMARKS Add additional information that the user may find relevant or are important for them to know STATUS The status drop down menu is where you will select the status of the issue The status options include o Open Bug This is any kind of issue or bug that is a known problem in the database Initially each issue is opened as an open bug o Ready for Testing This is when the user has found a bug and fixed the issue Now the quality assurance team can test the bug o Tester Verified This means the issue bug has been tested and verified o Closed Once the issue is verified it can be closed if fixed o Submitted for Review If items such as art work needed to be reviewed for approval the status would be changed to Submitted for Review o Suggestion Feedback Users can provide feedback or make suggestions for the projec
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