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301320 HSS Manual Rev B 07

1. Watkins Manufacturing Corporation congratulates you on your decision to enjoy the finest spa available Welcome to the growing family of Hot Spring spa owners FZ HotSpring Owner s Manual This Owner s Manual will acquaint you with the operation and general maintenance of your new spa We suggest that you take some time to carefully review all ten sections Please keep this manual available for reference If you have any questions about any aspect of your spa s set up operation or maintenance contact your authorized Hot Spring dealership They are trained professionals who are familiar with the product as well as new spa ownership concerns Their expertise will facilitate the enjoyment of your new Hot Spring spa The serial number label is located within the equipment compartment of your Hot Spring spa IMPORTANT Watkins Manufacturing Corporation reserves the right to change specifications or design without notification and without incurring any obligation DATE PURCHASED DATE INSTALLED DEALER ADDRESS TELEPHONE SPA MODEL SERIAL NUMBER COVER SERIAL NUMBER ACCESSORY SERIAL NUMBERS In most cities and counties permits will be required for the installation of electrical circuits or the construction of exterior P surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require Important fencing and or self closing gates on t
2. 1 1 Entire spa is inoperative Spa does not heat jets and light operate Ready and Power indicators are blinking Jets weak or surging Light inoperative Moto Massage jet inoperative or erratic Power indicator blinking Entire spa inoperative Ready indicator blinking Power failure GFCI tripped Heater high limit thermostat tripped Spa lock activated Integrated pressure switch open Circulation pump thermal cut off tripped Spa water level too low Filters clogged Comfort Control lever closed Spa lock activated Light wiring or assembly is faulty Comfort Control valves closed Filters clogged Heater high limit thermostat tripped Temperature sensor problem Check power source Reset GFCI call for service if it will not reset Disconnect power for at least thirty seconds to reset heater high limit If it will not reset check for clogged filters If tripping continues call for service Deactivate spa lock Check for clogged filters Integrated pressure switch will reset when the flow of water through the heater has been restored Call for service if the heater trips frequently Check for clogged filters or air locks in plumbing Disconnect power to the spa allow circulation pump to cool Circulation pump thermal cut off will reset when pump has cooled and power is reapplied Call for service if circulation pump thermal cut off trips frequently Add water Clean filters Open Comfort Cont
3. Hj Jet Sytem Menu Oca ce e s Jet System 1 SmartJet lever in the 3 o clock position e 10 directional Precision jets on right rear 2 dual port rotary jets on left rear 1 directional hydromassage jet on left wall e 2 Soothing Seven jets on front left Jet System 2 SmartJet lever in the 9 o clock position e 1 JetStream jet on rear wall e 3 Jet Cluster system on left rear 2 dual port rotary 1 directional hydromassage 2 stacked directional hydromassage jets on right wall Page 42 Jet Menus Jet System 1 SmartJet lever in the 3 o clock position 1 Moto Massage DX jet on left rear 4 directional Precision jets above Moto Massage DX jet e 4 HydroStream jets on right back wall e 1 JetStream jet on front left Jet System 2 SmartJet lever in the 9 o clock position e 1 Moto Massage DX jet on left rear e 4 HydroStream jets on right back wall e 3 Jet Cluster system on front right 2 dual port rotary jets 1 directional hydromassage jet Jet Menus Page 43 I J Jet System Menu Jet System 1 Jet System 2 SmartJet lever in the 3 o clock position SmartJet lever in the 9 o clock position e 1 Moto Massage jet on left rear e 1 Moto Massage jet on left rear e 3 Jet Cluster system on front right 2 Soothing Seven 4 directional Precision jets above Moto Massage jet jets 1 directional hydromassage jet e 2 Stacked hydromassage jets on back wall 1 directi
4. D If the Total Alkalinity is too high the pH level will tend to be high and may be difficult to bring down It can be lowered by adding Hot Spring FreshWater pH Alkalinity Down sodium bisulfate E Once the TA is balanced it normally remains stable although the addition of more water with a high or low alkalinity will raise or lower the TA reading of the water F When the Total Alkalinity is within the recommended range proceed to the next step BALANCING THE CALCIUM HARDNESS Ch A The recommended Calcium Hardness CH level for your spa is 150 200 ppm B Calcium Hardness is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water That s why calcium low water commonly known as soft water is not recommended It is very corrosive to the equipment and can cause staining of the spa shell If the calcium level is too low we recommend using Hot Spring FreshWater Calcium Increaser to bring the calcium hardness level to within the recommended range Page 56 Water Quality and Maintenance C Ifthe CH is too high commonly known as hard water formation of scale on the spa s shell surface and equipment can result CH can be decreased by dilution a mixture of 75 hard and 25 soft water will be a good starting point If soft water is not available or practical for you a stain and scale control such as Hot Spring FreshWater Stain and Scale Defense should
5. 4 be visible even in bright light when the main display backlight is off In low light conditions the Summer Mode symbol will only be visible when the display is activated by pressing a control panel button H SUMMER MODE DISPLAY AUKILIARY CONTROL PANEL The auxiliary control panel conveniently located in the spa seating area Vista Grandee Envoy Vanguard Sovereign Aria and Prodigy models allows the user to activate the jets light and Spaudio functions from inside the spa LIGHT PLUS LIGHT MINUS o CPUS V MM IPA p alight a TA one P o Coe e n 2 o i d tosprns YE Gera JETS TONE JETS BUTTON BUTTON SPAUDIO FUNCTION 2 BUTTON E Sovereign and Prodigy Vista Grandee Envoy Aria and Vanguard NOTE Keep in mind that the auxiliary control panel will not function if the SPA LOCK feature on the main control panel has been activated JETS CONTROL The JETS or JETS TONE button activates the jet pump s When the JETS or JETS TONE button is pressed the jets symbol will illuminate on the main control panel display The symbol will remain lit until the button is pressed several times to turn off the jet pump s or after two hours of continuous operation when the pump s is automatically shut off by the control system VISTA GRANDEE GG ARIA amp ENVOY 1st press low speed of jet pump 2 2nd press high speed of jet pump 2 3rd press high speed of jet pump 1 amp 2 4
6. Additionally if either of the LIGHT buttons or on the Main Control panel only are held down the light intensity will increase or decrease at the rate of one intensity level every half second NX Totum off the light hold the LIGHT minus button The light will dim and turn off When the light uch N turns off the light symbol on the display will also turn off If the light is left on it will automatically be turned off by the control system after six hours of Page 46 Control Panel Operations continuous operation The light symbol on the panel will also turn off when the light is deactivated If the light will not turn on make sure SPA LOCK is deactivated SPA LOCK disables the controls on both the main and auxiliary control panels LIGHT CONTROL LUMINESCENCE All Hot Spring spas are equipped with the Luminescence Multi Color light The intensity of the spa s light is controlled using the LIGHT Plus or LIGHT Minus buttons There are five 5 brightness levels plus off To turn on the spa light press the LIGHT Plus button The light will turn on at maximum intensity and the light symbol will illuminate on the control panel display When the light is set to its maximum brightness setting press the LIGHT Plus button to change the color The color loop sequence is set as follows Blue Aqua Green White Amber Red Loop ON Loop OFF To activate the color loop press after the color red
7. Reinstall the filter cartridges close the main drain and reinstall the drain caps Follow the Start Up and Refill Procedures to make your Hot Spring spa operational IMPORTANT Always keep spa covered when not in use whether it is empty or full WATER QUALITY AND MAINTENANCE It s important to have clean water Water maintenance is one of the least understood yet most important areas of spa ownership Your dealer can guide you through the process of achieving and maintaining perfect water in your spa given your local conditions Your program will depend on your water s mineral content how often you use your spa and how many people use it Here is our suggested step by step program Watkins Manufacturing Corporation has developed the EverFresh water care system for its spas which is an alternative to using an entirely chlorine based d system This system uses Silver i ions ozone and an oxidizer monopersulfate or MPS and dichlor to sanitize the spa It includes the FreshStart 10 000 Pre filter the FreshWater IIl high output ozone system and the FreshWater q silver ion purifier Watkins recommends the use of Hot Spring FreshWater products These are available from authorized HotSpring Dealers GENERAL INFORMATION THE THREE FUNDAMENTAL AREAS OF WATER MAINTENANCE Water Filtration Chemical Balance pH Control Water Sanitation Water sanitation is the responsibility of the spa owner achieved through the regular and peri
8. The colors will automatically run through the sequence in the order listed above To stop the loop press the LIGHT Plus button while the loop is on and the brightness setting is in the maximum position To reduce the intensity of the light press the LIGHT Minus button The intensity of the light will decrease each time the button is pressed Additionally if the LIGHT Minus button on the Main Control panel only is held down the light intensity will decrease at the rate of one intensity level every half second until it shuts off If the intensity of light is below the maximum brightness and the LIGHT Plus 4 button is pressed and held down the light will increase intensity until it reaches maximum brightness it will then continue through the color sequence every half second until the button is released To turn off the light hold the LIGHT Minus button The light will dim and turn off When the light turns off the light symbol on the display will also turn off If the light is left on it will automatically be turned off by the control system after six hours of continuous operation The light symbol on the panel will also turn off when the light is deactivated If the light will not turn on make sure SPA LOCK is deactivated SPA LOCK disables the controls on both the main and auxiliary control panels SUMMER MODE DISPLAY Em The Summer Mode symbol is on when the Summer Mode timer is on When activated the symbol wil
9. Your Hot Spring spa is equipped with a Summer Mode timer The Summer Mode timer can be activated during extremely hot summer months if it becomes difficult to maintain water temperatures low enough for comfort Upon switching to the ON mode the heater will immediately shut down while the circulation pump which can add heat to the water through normal operation will remain on for approximately 5 minutes for heater cool down Both heater and circulation pump will remain off for the next eight hours Additionally the summer mode display on the main control panel will activate and remain active for as long as the summer mode is on Following this eight hour period the circulation pump and heater will automatically restart and will operate normally for the next sixteen hours The circulation pump and heater will continue to turn off for an eight hour period every day that the switch remains in the ON position In this way the amount of heat transferred to the spa water will be minimized When the outside temperatures begin to cool the Summer Mode timer should be turned to the OFF position the summer mode display on the main control panel will go out This is the efficient 24 hour circulation mode that keeps the heater operation and operating costs to a minimum during colder heavier usage months Page 48 Control Panel Operations LED Indicator NOTE Whenever power is disconnected and then reconnected to the spa the Summer Mode timer will reset sta
10. 1 JetStream jet on front left Jet Menus Page 39 Jet System 1 SmartJet lever in the 3 o clock position e 1 Moto Massage jet on left rear 4 directional Precision jets above Moto Massage jet 10 directional Precision jets on right rear e 3 Jet Cluster system on right front 2 dual port rotary 1 directional hydromassage e 1 JetStream jet in lounge FootWell Jet System 2 SmartJet lever in the 9 o clock position 1 Moto Massage jet on left rear 1 directional hydromassage jet on back wall 10 directional Precision jets on right rear 2 Soothing Seven jets on right wall 1 JetStream jet in FootWell System 1 directional hydromassage jet on right front Page 40 Jet Menus Jet Pump 1 e 4 Precision jets on left back wall e4 HydroStream jets on left back wall 1 Directional hydromassage on back wall e 1 Moto Massage DX jet on right back wall e 1 JetStream jet in FootWell System Jet Pump 2 Jet System 1 Jet Pump 2 Jet System 2 SmartJet lever in the 3 o clock position SmartJet lever in the 9 o clock position 2 dual port rotary jets on back wall e 2 Directional hydromassage on left back wall 4 Precision jets above Moto Massage DX e 1 Water Feature e 1 Water Feature 4 Precision jets in lounge calf jets 2 Directional hydromassage on front right wall e 1 JetStream jet in FootWell System e 2 Soothing Seven jets on left wall e 6 Precision jets on left wall Jet Menus Page 41
11. 8 8 AWG WHITE NEUTRAL A 10 AWG GREEN GROUND 12_AWG RED 412 AWG BLUE 8 AWG BLUE L1 12 AWG WHITE 8 AWG RED L2 10 AWG RED IS 10 AWG BLUE MAIN SERVICE ELECTRICAL PANEL GROUND 10 AWG GREEN GRD Minimum 5 FEET a SUBPPANEL The subpanel must be within sight of the spa i WITH GFCI Do not exceed 50 FEET System Ground Terminal LESS THAN 100 FT 7 BREAKERS CONTROL BOX Refer to NEC 250 122 table NOTE The wire connections to GFCI breakers are for reference only Always ensure the white neutral wire is connected to the load neutral of the 20 amp breaker PROVIDED WITH SPA NOTE ALL WIRING SHOULD BE COPPER If any of the GFCI breakers fails to operate in this manner your spa may have an electrical malfunction and you may be at risk of electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent A WARNING Removing or bypassing any GFCI breaker will result in an unsafe spa and will void the spa s warranty IMPORTANT Should you ever find the need to move or relocate your Hot Spring spa it is essential that you understand and apply these installation requirements Your Hot Spring spa has been ca
12. GG 79 x 7 5 an volt 50 uum ngle phase ee i protected circuit 2 26m Vanguard 73 x 73 230 volt 50 amp Model V 221m Single phase GFCI amp 2 A protected circuit LIM Model VV litres Sovereign Model II NL Em 230 volt 50 amp 6 3 x 79 gallons Single phase GFCI d i 1 344 protected circuit 2 36m litres Sovereign 6 8 x 7 9 355 T E volt 29 amp allons Model 2 03m 7 344 protected circuit or litres 230 volt 50 amp i Single phase GFCI protected circuit Aria 73 x 73 eae oe Single phase GFGl Model AH protected circuit 21m X 2 36m o x 73 325 115 volt 20 amp Prodigy 62 x 73 Gaius Dedicated GFC Model H 188m protected circuit or 1230 230 volt 50 amp litres Single phase GFCI protected circuit 52 x 610 215 115 volt 20 amp Jetsetter jalons Dedicated GFCI Model J 1 57m protected circuit or X 814 litres 208m 230 voli 50 amp Single phase GFCI protected circuit 55 x TO 225 115 volt 20 amp Model JJ 157m protected circuit or X 852 litres 2 08m 230 volt 50 amp Single phase GFCI protected circuit X 221m A CAUTION Watkins Manufacturing Corporation suggests a structural engineer or contractor be consulted before the spa is placed on an elevated deck NOTE The Filled weight and Dead weight of the spa includes the weight of the occupants assuming an average occupant weight of 175 Ibs Page 4 Spa Specifications INS
13. HydroStream jets in lounge FootWell 4 directional Precision jets above right front Moto e 2 JetStream jets in FootWell system Massage jet e 1 Water Feature Page 36 Jet Menus LUCES XT Vang d A JO D Jet System 1 SmartJet lever in the 3 o clock position e 1 Moto Massage jet on left rear 4 directional Precision jets above left Moto Massage jet e 1 Moto Massage jet on right rear 4 directional Precision jets above right Moto Massage jet 3 Jet Cluster system on right wall 2 dual port rotary 1 directional hydromassage 2 Soothing Seven jets on left wall e 2 directional Precision jets on left rear seat calf area e 2 directional Precision jets on right rear seat calf area Jet System 2 SmartJet lever in the 9 o clock position e 1 Moto Massage jet on left rear 4 directional Precision jets above left Moto Massage jet 1 Moto Massage jet on right rear 4 directional Precision jets above right Moto Massage jet e 10 directional Precision jets on back wall e 2 JetStream Jets in FootWell System Jet Menus Page 37 Jet Pump 2 Jet System 1 SmartJet lever in the 3 o clock position 10 directional Precision jets on back wall 1 directional hydromassage jet on right wall e 2 Soothing Seven jets on left wall Jet Pump 1 Jet System 1 e 1 Moto Massage jet on left rear e 4 directional Precision jets above left Moto Massage jet e 2 directional Precision jets on left rear seat
14. JP5 o o JP6 o o INSTALLATION INSTRUCTIONS JP7 lo o 1 To connect the electrical service first remove the screws from the equipment compartment door Carefully pull the iu S E door panel away and remove it from the spa p j 2 Locate the IQ 2020 spa control box Loosen the screws on the front of the control box Remove the screws and the JP 1 oo control box cover JP12 o o 3 Route the electrical service from the subpanel into the spa equipment compartment Position the conduit in the recess provided between the frame and the door NOTE The subpanel must be placed in sight of the spa at a minimum distance of 5 feet away 4 Connect the supply conduit to the bottom of the IQ 2020 spa control box using a minimum of 3 4 liquid tight flex conduit fittings WIRING CONNECTIONS 1 Identify the TB 1 terminal block located at the lower left hand corner of the control box 2 Connect the 12 AWG BLUE wire from the subpanel 20 amp breaker terminal L1 to TB 1 terminal 2 3 Connect the 12 AWG WHITE wire from the subpanel 20 amp breaker terminal N load neutral to TB 1 terminal 5 NOTE The WHITE neutral wire must be attached to the load neutral on the 115 volt 20 amp breaker not the neutral bus bar in the subpanel The WHITE pigtail neutral wire from the 20 amp breaker is already connected to the neutral bus bar Page 26 Electrical Reguirements Connect the 10 AWG BLUE wire from the subpanel 30 amp break
15. SmartJet lever in the 9 o clock position 1 Moto Massage DX jet on left rear 4 directional Precision jets on right wall 4 directional Precision jets above left Moto Massage jet e 1 JetStream jet on right wall e 2 directional Precision jets on left seat calf area 2 JetStream jets in FootWell System 1 Moto Massage DX jet on right rear e 1 Water Feature e 4 directional Precision jets above right Moto Massage jet e 2 directional Precision jets on right seat calf area Jet Menus Page 35 Jet Pump 1 Jet System 1 Jet Pump 2 Jet System 1 Left SmartJet lever in the 3 o clock position Right SmartJet lever in the 3 o clock position e 2 rotary Precision jets on left seat armrest wrist jets 7 directional Precision jets on left back wall e 2 directional Precision jets on left seat calf area e 4 HydroStream jets on left back wall e 4 HydroStream jets on right back wall e 3 Jet Cluster system on back wall 2 dual port rotary e 1 Moto Massage DX jet on right front wall 1 directional hydromassage e 1 JetStream jet in FootWell System 1 Water Feature Jet Pump 1 Jet System 2 Jet Pump 2 Jet System 2 Left SmartJet lever in the 9 o clock position Right SmartJet lever in the 9 o clock position 4 HydroStream jets on right back wall 2 directional hydromassage jets right back wall e 2 Soothing Seven jets on right wall 2 directional Precision jets on right back wall calf area e 1 Moto Massage DX jet on right front wall e 2
16. SmartJet lever position Or 6 o clock just jump in and play turn the lever s and see what happens COMFORT CONTROL SYSTEM 12 o clock The Comfort Control system allows you to control the intensity of the massage at each jet by Deorgasa Air Wi 5t adjusting the mixture of air and water Jets with an adjustable faceplate are controlled by turning the faceplate clockwise for a softer flow counterclockwise for a stronger flow Jets without an adjustable faceplate are controlled by a Comfort Control lever The Precision Moto Massage and JetStream jets are controlled by Comfort Control levers NOTE The intensity of the JetStream jets in the footwell can not be altered Turn the Comfort Control lever clockwise to increase the intensity of the jet and counterclockwise to decrease the intensity MOTO MASSAG E J ET Available on Grandee G Vanguard Sovereign and Jetsetter J The Moto Massage jet automatically travels up and down in a sweeping motion simulating the natural stroking effects of a manual massage The intensity and speed of the Moto Massage jet may be adjusted by turning the Comfort Control lever The Moto Massage jet has been factory adjusted to provide maximum hydromassage and to achieve full vertical travel with its Comfort Control lever in the full air volume position Should the Moto Massage jet not achieve full vertical travel and the problem is not a closed air control valve or clogged filter cartridge then y
17. Test the water temperature with your hand before allowing children to enter the spa to be sure that it s comfortable Children are especially sensitive to hot water Remind children that wet surfaces can be very slippery Make sure that children are careful when entering or exiting the spa DON T Allow children to climb onto the spa cover Allow children to have unsupervised access to the spa AVOIDING THE RISK OF ELECTROCUTION Risk of electrocution Connect only to a grounded source Do not bury the power cord A buried power cord may result in death or serious personal injury due to electrocution if direct burial type cable is not used or if improper digging occurs Aground terminal pressure wire connector is provided on the control box inside the unit to permit connection of a minimum No 10 AWG 6 mm solid copper bonding conductor between this point and any metal equipment metal water pipe metal enclosures of electrical equipment or conduit within five feet 1 5 m of the unit as needed to comply with local requirements Do not operate the audio main controls while inside the spa if spa is equipped with an audio component Do not connect any auxiliary components for example cable additional speakers headphones additional audio components to the audio system unless approved by Watkins Manufacturing Corporation Do not self service audio component by opening or removing cover as this may expose dangerous voltage
18. Vanguard Sovereign Aria and Jetsetter models will provide years of comfort if treated with care They have been positioned above the water level to minimize the bleaching effects of chlorinated water and other spa water chemicals To extend their life whenever the spa shell is being cleaned the spa pillows should be removed and cleaned Body oils can be removed with a mild soap and water solution ALWAYS rinse off the spa pillows thoroughly to remove any soap residue The pillows can be conditioned with Hot Spring Cover Shield after cleaning If the spa is not going to be used for a long period of time that is during a vacation or if the spa is winterized or when the spa water is being super chlorinated the spa pillows should be removed until the next spa use To remove and replace the spa pillows 1 Carefully lift one end of the pillow away from the spa shell 2 Continue lifting one end until all pillow retainers are released from the pillow IMPORTANT Just pulling the pillow straight up and out of the shell recess will eventually damage the pillow This abuse is not covered under warranty c BC m 3 Toreinstall the spa pillow carefully bend the pillow slightly to allow one of the pillow retainers to slip into the recess in the back of the pillow 4 Keeping the pillow slightly bent slide the other pillow retainer into the recess in the back of the pillow After all the pillow retainers are in place press the pillow down into the r
19. and Maintenance Page 53 PREVENTION OF FREEZING Your Hot Spring spa has been designed and engineered for year round use in any climate In some areas extremely cold temperatures below 10 F combined with strong wind may cause partial freezing of the jet pump even though the water inside the spa remains at the selected temperature The energy efficiency of the spa may also decrease during these cold periods as the heater will cycle more frequently To avoid most problems associated with component freezing the 24 hour continuous filtration system has been designed with bleed lines connecting the jet pump s with the heating system Since the heating system s circulation pump runs continuously cooler water in the heating and filtering Systems is continually being replaced by warm water from the spa As an additional precaution against partial freezing of some of the components the equipment compartment can be insulated with an insulating kit available from your Hot Spring dealer This insulating kit will also help to maximize the spa s energy efficiency NOTE When warmer weather returns approx 60 70 F 15 5 21 C the insulating kit must be removed to prevent overheating of the jet pump Please contact your Hot Spring dealer for additional information or to order the insulating kit WINTERIZING In very cold weather you may not want to venture outside to use your spa In this case you may move it to a heated area or leave it as is u
20. and circulation Persons taking medications which induce drowsiness such as tranquilizers antihistamines or anticoagulants should not use the spa Health problems affected by spa use Pregnant women should consult a physician before using spa Persons suffering from obesity or with a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using spa Unclean water Keep the water clean and sanitized with correct chemical care The recommended levels for your Hot Spring spa are Free Available Chlorine FAC 3 0 5 0 ppm Total Alkalinity 125 150 ppm Water pH 7 4 7 6 Calcium Hardness 150 200 ppm Page 2 Safety Information Refer to Water Quality and Maintenance section for complete instructions IMPORTANT Turn on the jet pump for a least ten minutes after adding ANY spa water chemicals into the filter compartment Clean the filter cartridges monthly to remove debris and mineral buildup which may affect the performance of the hydromassage jets limit the flow or trip the high limit thermostat which will turn off the entire spa AVOIDING THE RISK OF HYPERTHERMIA Prolonged immersion in hot water can result in HYPERTHERMIA a dangerous condition which occurs when the internal temperature of the body reaches a level above normal 98 6 F 37 C The symptoms of hyperthermia include unawareness of impending hazard failure to perceive heat fa
21. any type of compressed bromine or chlorine acid or any type of sanitizer which is not recommended by Watkins Manufacturing Corporation Water Quality and Maintenance Page 57 THE WATKINS WATER MAINTENANCE QUICK REFERENCE GUIDE Ideal Range ppm What Chemicals to Use Steps Minimum Maximum To Raise To Lower 1 Total Alkalinity 125 150 HotSpring FreshWater HotSpring FreshWater pH Alkalinity Up pH Alkalinity Down Sodium Hydrogen Sodium Bisulfate Carbonate or Sodium Bicarbonate 2 Calcium Hardness 150 HotSpring FreshWater Use a mixture of Calcium Hardness 7596 hard water Increaser and 2596 soft water or use a Stain and Scale Inhibitor HotSpring FreshWater HotSpring FreshWater pH Alkalinity Up pH Alkalinity Down Sodium Hydrogen Sodium Bisulfate Carbonate 4 Sanitizer See section on Maintaining the Sanitizer Level EVERFRESH WATER CARE SYSTEM The EverFresh water care system is comprised of the following products FreshStart 9 999 Pre filter Sodium Dichlor HotSpring FreshWater Concentrated Chlorinating Granules Monopersulfate MPS HotSpring FreshWater Chlorine Free Oxidizer FreshWater III high output ozone system FreshWaterag silver ion purifier FreshStart 9 gog Pre filter is used when filling a spa for the first time or at refill It attaches to a garden hose and filters out rust dirt detergents algae and chemicals Sodium Dichlor chlorine is the only recommended sanitizer that will work in
22. be added to the spa water according to instructions on its label D Oncethe CH is balanced it normally remains stable although the addition of more water with a high or low calcium content will raise or lower the CH reading of the water E When the Calcium Hardness is within the recommended range proceed to the next step BALANCING THE pH A The ideal pH level for your spa water is 7 4 7 6 B The pH level is the measure of acidity and alkalinity Values above 7 are alkaline those below 7 are acidic Maintaining the proper pH level is extremely important for Optimizing the effectiveness of the sanitizer Maintaining water that is comfortable for the user Preventing equipment deterioration ALKALINE SPA 8 2 ADD pH C If the spa water s pH level is too low the following may result WATER DECREASER The sanitizer will dissipate rapidly 78 19 pun ae SCALING The water may become irritating to spa users ZONE The spa s equipment may corrode If the pH is too low it can be increased by adding Hot Spring FreshWater pH Alkalinity Up sodium hydrogen carbonate to the spa water COMFORT ZONE D If the pH level is too high the following may result n ADD pH The sanitizer is less effective WATER INCREASER Scale will form on the spa shell surface and the equipment CORROSIVE Te ee The water may become cloudy ZONE The filter cartridge pores may become obstru
23. by adding granulated sodium dichlor DO NOT USE SPA 1 0 ADD CHLORINE E Ifthe FAC is too high the water can cause discomfort to the user s eyes lungs and skin Simply TO REACH allow some time to pass The FAC level will naturally drop over time o ico MENDED Page 60 Water Quality and Maintenance F When the Free Available Chlorine is within the recommended range the spa is ready to be enjoyed A WARNING There are several forms of stabilized chlorine available for use in spas and swimming pools and each form has specific chemical characteristics It is extremely important that the one you choose is specifically designed for use in spas Use of an incorrect product such as tri chlor which has a very low pH 2 6 dissolves too quickly in hot water resulting in extremely high levels of chlorine and is designed for concrete or plaster swimming pools WILL cause damage to your spa Use of a liquid or any type of compressed bromine or chlorine acid or any type of sanitizer which is not recommended by Watkins Manufacturing Corporation WILL damage your spa and is specifically not covered under the terms of the limited warranty IMPORTANT Granulated chlorine sodium dichlor will degrade if stored improperly We recommend purchasing chlorine in one two or five pound containers and storing it in a cool dry place to maintain its potency SUPER CHLORINATION Super Chlorination is designed to burn off the build up of c
24. circulation pump is a dedicated water cooled energy efficient quiet pump that provides continuous filtration for the spa Since the Silent Flo 5000 pump is water cooled it is equipped with a thermal cut off to prevent the pump from being damaged by running hot when water is not present Reset the circulation pump s thermal cut off by disconnecting power to the spa and allowing the pump to cool Tripping of the thermal cut off is normally the result of one or a combination of these problems 1 clogged filter cartridge s 2 blockage within the System plumbing 3 power was not disconnected to the spa before it was drained or 4 an air lock in the plumbing lines Once the problem has been identified and corrected the pump thermal cut off will be able to be reset which will allow it to operate normally FRESHWATER Ill HIGH OUTPUT OZONE SYSTEM The FreshWater Ill ozone system is practically maintenance free because it is located within the spa s equipment compartment If bubbles are appearing at the spa s heater return but the smell of ozone is not noticeable the water may also appear not as clear as usual then the operation of the ozone generator should be checked Carefully open the equipment compartment door remember to use care as power is still connected to the spa and verify that the CD tube and its transformer are energized a slight buzz will be emitted from the ozone generator housing If a slight Service Information Page 65 buzz or
25. conjunction with all of the other products in this system FreshWater Ill high output ozone system uses Corona Discharge technology to produce a high concentration of ozone which is injected into the spa water Monopersulfate MPS is an oxidizing chemical used to prevent the buildup of contaminants maximize sanitizer efficiency minimize combined chlorine and improve water clarity FreshWater silver ion purifier introduces silver ions into the spa water inhibiting bacteria growth When combined with MPS or chlorine oxidizes particulates in the spa water It is important to follow the recommended application and maintenance programs outlined for each product s use If the spa is being used over an extended period of time such as a whole afternoon or evening additional sanitizer will be needed A weekly shock treatment is required The shock treatment quickly destroys any remaining contaminants while revitalizing the silver ion cartridge allowing the silver ions to continue to be released into the water Without this weekly shock treatment the silver ion cartridge may stop releasing silver ions into the water To weekly shock treat your spa you may use either MPS or sodium dichlor It will require much less sodium dichlor to administer the shock treatment than MPS one teaspoon of sodium dichlor has oxidizing capabilities comparable to two tablespoons of MPS Sodium dichlor may be a more appropriate weekly shock for those users that experi
26. cover opens the gas springs will allow the cover to come to a gentle stop B For the UpRite or GlideRite retractable cover system Simply lift the cover at its center hinge allowing it to move to the back of the spa and to rest gently there C For the Lift n Glide retractable cover system Slightly lift the cover at front of spa glide push back until it stops fold cover in half and lift cover moving it to the back of the spa Insert locking pin into side of lifter to prevent accendental closure Page 52 Spa Care and Maintenance NOTE When opening a cover with a retractable cover system only use one of these three specific methods Do not attempt to open the cover in any other way Damage caused by improper opening or closing of the cover is not covered under the terms of the limited warranty How to Close the Cover 1 Standing along side the cover place one hand on the upper corner of the cover and gently push forward in the direction of the spa The cover will rotate forward to cover half of the spa NOTE For the UpRite GlideRite or Lift n Glide retractable cover system disengage the locking mechanism s before pushing the cover forward 2 Unfold the cover by lifting the handle located on the top front half of the cover Allow the unfolded half to fall down onto the spa The air pressure created by the cover falling will keep the vinyl skirting from being trapped between the cover and the spa shell 3 Secure the cover lock
27. ensure proper levels of sanitizers pH and other water care requirements Drain clean and refill your spa with fresh water on a regular schedule and in accordance with this owner s manual Clean the filter s at least once per month Checkto make sure you have proper circulation throughout your spa water system Have spa users bathe before entering the spa water SPA LEVELING INSTRUCTIONS In order for your Hot Spring spa to operate properly and the internal plumbing to drain completely the spa must be level If the spa is to be installed on an uneven or unlevel foundation shimming of the spa is required NOTE Due to the large size of the Vista and Grandee spas Watkins Manufacturing Corporation requires that these spas be installed on a level 4 10 1 cm thick concrete pad or structurally engineered deck and NOT shimmed in any manner A WARNING Watkins Manufacturing Corporation recommends that a structural engineer or contractor be consulted prior to placing the spa on an elevated deck or platform Use the Dead Weight in the Spa Specification chart to determine the structure s requirements IMPORTANT Watkins Manufacturing Corporation reserves the right to change any specifications or design without incurring any obligation Approved Shim Material Cedar shingles Exterior rated plywood Redwood Exterior rated lumber The shims used should vary in thickness from 1 4 to 1 2 inch 0 6 cm to 1 2 cm and should be
28. jets detStream jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Cup holder m zZET ATI ION EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Page 20 Controls and Equipment JETSETTER MODEL JJ OVERHEAD VIEW A SmartJet system lever B JetStream jet Comfort Control system lever C Moto Massage DX jet Comfort Control system lever D Precision jets Comfort Control system lever Pillow Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Moto Massage DX jet Precision jets HydroStream jet JetStream jet Heater return and spa drain Light lens Filter compartment Main control panel Cup holder TU m e voz zr AKE Ir EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Controls and Equipment Page 21 JETSETTER MODEL J dins Cin OVERHEAD VIEW EN g A SmartJet system lever VI e M B JetStream jet Comfort P Control system lever g C Moto Massage jet Comfort Control system lever P
29. m b 23 1 4 59 cm 19 48 3 cm 19 48 3 cm J4 23 1 4 59 cm H 70 3 4 179 7 cm 10 leveling points place shims approx 15 in from edge then center middle shims Installation Instructions Page 11 JETSETTER MODEL JJ Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 84 2 13 m 7 80 2 03 m 1 V o vo io e e e v E n ex t E ES a 5 Ni oz S lt o S if e E o vo e i Q t 20 3 4 52 7 cm 19 1 4 48 9 cm 19 1 4 48 9 cm 20 3 4 52 7 cm DOORSIDE 10 leveling points place shims approx 15 in from edge then center middle shims Page 12 Installation Instructions JETSETTER MODEL J Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 82 2 08 m 4 78 198 1 cm x x I 1 e e e v 4 n e E wW a SS qe x 0 Sx 7
30. m t MAIN SERVICE ELECTRICAL PANEL GROUND 10 AWG GREEN SUBPANEL Minimum 5 FEET GRD The Subpanel must be WITH GFCI within sight of the spa System Ground Terminal BREAKERS Do not exceed 50 FEET LESS THAN 100 FT CONTROL BOX Refer to NEC 250 122 table NOTE The wire connections to GFCI breakers are for reference only Always ensure the white neutral wire is connected to the load neutral of the 30 amp breaker PROVIDED WITH SPA NOTE ALL WIRING SHOULD BE COPPER Electrical Reguirements Page 25 115 230 VOLT CONVERTIBLE MODELS Sovereign Model Prodigy Model H rie Jetsetter Model J amp JJ A Block Power Jumpers using needlenose pliers 230 VOLT CONVERSION INSTRUCTIONS mma idu i Refer to the following instructions to convert a 115 volt spa to a 230 volt spa HOAWGGREEN Imm GRD NOTE Converting the spa to 230 volt operation should only be done by an authorized service agent or a qualified electrician Required Parts 3 P N 36021 program jumpers staged on JP jumpers in IQ 2020 Q control box and 1 P N 20679 or 37087 subpanel 230 volt 12345 1 Disconnect the power cord from the house receptacle 6 Reiniovelthe thresibowel cord i B wires from terminals 2 4 and GRD 2 Remove the screws and open the equipment compartment door 3 Remove the screw
31. or other risk of injury Refer all servicing to qualified service personnel Do not attach an external antennae to a spa audio system unless installed by a licensed electrician in accordance with Article 810 of the National Electric Code ANSI NFPA 70 WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury due to electrocution Your spa is provided with a Ground Fault Circuit Interrupter for user and equipment protection To ensure proper operation of this important safety device test according to the following instructions per electrical configuration Cord Connected 115 volt 20 amp models The GFCI is located at the end of the power cord Before each use with the unit operating push the TEST button The unit should stop operating and the GFCI power indicator will go out Wait 30 seconds and then reset the GFCI by pushing the RESET button The GFCI power indicator will turn on restoring power to the spa If the interrupter does not perform in this manner there may be an electrical malfunction and with it the possibility of an electric shock Disconnect the power until the problem has been corrected 230 volt permanently installed or converted models Aground terminal is provided on the terminal block TB 1 system ground terminal located inside the control box To reduce the risk of electric shock connect this terminal to the grounding term
32. points place shims approx 18 in from edge then center middle shims Page 8 Installation Instructions SOVEREIGN MODEL I amp II Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 38 96 5 cm 38 95 5 cm 18 46 cm CENTER MIDDLE SHIMS 18 46 cm Ei L LI e Oo e A li o s 8 4 amp amp 9 Q A 3 e 8 e ES e e hos O M A 9 o 5 lt O E ey i g S o N e e e 5 o D lt Q s 80 2 03 m DOOR SIDE e 15 leveling points place shims approx 18 in from edge then center middle shims Installation Instructions Page 9 ARIA MODEL AR Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 87 221cm 43 1 2 110 5cm 43 1 2 110 5cm 18 45 7cm 18 45 7cm 20 3 4 52 7cm 20 50 8cm 87 221cm 20 50 8cm 20 3 4 52 7cm DOOR SIDE e 15 leveling points place shims approx 18 in from edge then center middle shims Page 10 Installation Instructions PRODIGY MODEL H Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 74 1 88 m I 15 28 em K 15 28 cm 87 2 21
33. protected grounded circuit The term dedicated means the electrical circuit is not being used or shared for any other electrical items patio lights appliances garage circuits etc If the spa is connected to a non dedicated circuit overloading will result in nuisance tripping at the main panel This requires frequent resetting of the breaker switch at the house electrical breaker panel and introduces the possibility of damage or failure of spa equipment The dedicated circuit must be properly wired that is it must have a 20 amp GFCI circuit breaker in the house breaker panel 12 AWG or larger wire including the ground wire and the correct polarity throughout the circuit NEVER CONNECT THE SPA TO AN EXTENSION CORD A pressure wire connector is provided on the exterior surface of the control box inside the spa This is to permit the connection of a ground bonding wire between this point and any metal equipment enclosures reinforced concrete pad pipe or conduit within 5 feet of the spa if needed to comply with local building code requirements The bonding wire must be at least a 10 AWG solid copper wire Bond the spa to all exposed metal equipment or fixtures handrails and concrete pad per N E C Article 680 and all local codes INSTALLATION INSTRUCTIONS MINIMUM DISTANCE AFTER SPA INSTALLATION 5 WEATHERPROOF COVER RECEPTACLE ASSEMBLY All 115 volt Hot Spring spa models come equipped with approximately
34. spa substantially increases the hazard of accidental entry Consult a licensed building contractor to design or evaluate your custom decking requirements when installed correctly with the door closed Periodically check these conditions and correct any flaws if detected Leave access to the equipment compartment for periodic spa care and maintenance e f your spa is going to be installed in a location known to be frequented by mice rats or other nocturnal creatures Watkins Manufacturing Corporation recommends covering the access opening to the spa s equipment compartment with a heavy gauge screen material available at your local hardware store A WARNING Damage to the spa s equipment compartment components or internal plumbing as a result of rodent infestation is NOT covered under your warranty OUTDOOR AND PATIO INSTALLATION No matter where you install your new spa it s important that you have a solid foundation to support it Structural damage to the spa resulting from incorrect installation or placement on an inadequate foundation is not covered under the spa s limited warranty If you install the spa outdoors we recommend a reinforced concrete pad at least four inches thick The reinforcing rod or mesh in the pad should be attached to a 10 AWG bonding wire per national electrical codes contact your local electrical code compliance inspector for more information inspection for proper grounding may be required before pou
35. spa components Z WARNING Nitric acid accumulates in the air lines of the ozonator and Z WARNING injector Nitric acid will cause severe chemical burns if direct skin contact is made so always wear protective gloves glasses and clothing when working on the ozonator or injector lines To prevent inhalation or ingestion of the nitric acid DO NOT blow or inhale with your mouth to any of the adapters fittings or tubing of the ozonator or injector air lines 5 Carefully loosen the long clear tubing to the bottom of the ozonator A liquid substance may be found inside the tubing If a liquid substance is present BE CERTAIN NOT TO COME INTO CONTACT WITH THE LIQUID SEE WARNING ABOVE Place the end of the tubing into the vinegar making certain that the end of the tubing sits at the bottom of the container Reconnect power to the spa Run the spa until all 16 ounces of the vinegar are gone This should allow an ample flow of vinegar to be run through the injector and clear the blockage 9 Disconnect power to the spa 10 Remove the empty cup or bucket 11 Reinstall the tubing to the bottom of the ozonator 12 Plug the ozonator into the control box 13 Close the equipment compartment door 14 Reconnect power to the spa DOS AND DON TS DO add all chemicals slowly into the filter compartment with the jet pump operating for ten minutes DO use special care if using baking soda to clean either the interior or exterior plastic
36. spa pedestal support diagram for your spa to locate the leveling points for the elevated corners Place the set of shims corresponding to each corner directly under its designated leveling point T Liftthe spa remove the support block and set the spa on the shims Repeat steps 5 through 7 if necessary for the opposite side of the spa Use the level to check the level of the spa Make any necessary adjustments Refer to the spa pedestal support diagram for your spa to locate the remaining leveling points each of which must now also be shimmed and carefully slide helper shims under the spa at their designated locations These helper shims should create a snug fit between the foundation and the spa pedestal structure If it is necessary to lift the spa in order to place the helper shims use care not to kick out the original corner shims The following base support diagrams for the Envoy Vanguard Sovereign Aria Prodigy and Jetsetter spas indicate the recommended shimming points Notice Though designed for outdoor installation your Hot Spring spa is not impervious to damage that may be caused by insects rodents or other living creatures A screen has been installed at the bottom of the door to minimize their ability to access the spa s equipment compartment and cause damage to the spa components Please note the electronics within the compartment need adequate airflow to cool the equipment and maintain the optimal temperature range Sea
37. straps to the spa and lock them Important reminders DO always practice safety around your spa DO unlock and release all cover locks before attempting to open cover DO lock the cover when the spa is not in use DO cover the spa with the vinyl cover when the spa is not in use whether it is empty or full DO remove snow build up to prevent cover damage DO keep the cover open during super chlorination or shock treatment of the spa water DO NOT walk stand climb or sit on the vinyl cover or retractable cover system DO NOT lift the cover or operate the retractable cover system by using the cover locks They are not designed to be used as handles DO NOT use any chemicals or cleaners except those recommended by Watkins Manufacturing Corporation or its Authorized Sales and Service Dealer DO NOT use hard sharp or metal objects such as a car windshield scraper to remove ice Such objects can cut mar or puncture the vinyl surfaces A WARNING Keep unsupervised children away from the cover Always lock the cover in place after use Keep hands away from the hinging points Do not allow anyone to climb sit or stand on the cover when in the open position Injury may occur as well as damage to the cover and mechanism VACATION CARE INSTRUCTIONS If you plan to be away from home follow these instructions to ensure that the water quality of your spa is maintained SHORT TIME PERIODS 3 5 DAYS 1 Adjust the pH by fo
38. these effects it is best to provide plenty of ventilation to the spa area An architect can help to determine if more ventilation must be installed IMPORTANT Your Hot Spring spa is equipped with a vent to remove excessive heat from the equipment compartment Find this vent it s under the bottom left or right front corner and be sure the vent is not blocked by anything including carpeting Your Hot Spring dealership can help you with local information such as zoning regulations and building codes They can also give you a copy of our planning guide just ask for a Hot Spring spa Pre Delivery Instruction A WARNING Please keep the area around your spa well ventilated when it is installed indoors or in a confined area Inadequate ventilation around the spa could cause a build up of a higher than normal concentration of spa chemicals and or bacterial fragments These dispersed spa chemicals and or bacterial fragments can be inhaled and may result in breathing difficulties or lung damage in certain people suffering from a Installation Instructions Page 5 compromised immune system or respiratory infection If you or other bathers are affected by this condition please seek medical attention as soon as possible In addition to the above properly clean and maintain your spa as follows Follow all procedures in this owner s manual and printed instructions on all water care chemical products packaging Test the water regularly to
39. weaker slower sanitizers Chlorine An efficient sanitizing chemical for spas Watkins Manufacturing Corporation recommends the use of sodium dichlor type granulated chlorine This type is preferred because it is totally soluble and nearly pH neutral Chlorine or Bromine Residual The amount of chlorine or bromine remaining after chlorine or bromine demand has been satisfied The residual is therefore the amount of sanitizer which is chemically available to kill bacteria viruses and algae Corrosion The gradual wearing away of metal spa parts usually caused by chemical action Generally corrosion is caused by low pH or by water with levels of TA CH pH or sanitizer which are outside the recommended ranges DPD The preferred reagent used in test kits to measure the Free Available Chlorine Halogen Any one of these five elements fluorine chlorine bromine iodine and astatine MPS Monopersul ate is the non chlorine oxidizer used with the FreshWater e silver ion purification system Nitric Acid The formulation of nitric acid a highly corrosive chemical is a byproduct of the ozone generating process Nitric acid is produced in very small quantities and is readily dissolved in the water stream with ozone Oxidizer The use of an oxidizing chemical is to prevent the buildup of contaminants maximize sanitizer efficiency minimize combined chlorine and improve water clarity Ozone Ozone is a powerful oxidizing agent which is produc
40. 15 feet of useable power GAE cord this is the maximum length allowed by Undenwriters Laboratory and the National Electric Code GFC When the spa is installed the power cord will come out of the bottom of the equipment compartment A door For your safety when the electrician is installing the 20 amp single electrical outlet and waterproof cover the outlet should be no closer than 5 feet 1 5 meters and no farther than 10 feet from the spa reference National Electrical Code 680 6a 1 and 680 41a The Ground Fault Circuit Interrupter GFCI is located at the end of the power cord This device is for your protection It is very important to protect it from rain and other moisture Test once a month with the plug connected to the power supply 1 Pushthe TEST button on the GFCI breaker The spa should stop operating and the GFCI power indicator will go out 2 Wait 30 seconds then push the RESET button Power will be restored to the spa and the GFCI power indicator will turn on If the GFCI fails to operate in this manner your spa may have an electrical malfunction and you may be risking electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent WARNING Removal of the GFCI from the spa s power cord will result in an unsafe spa and will void the spa s warranty IMPORTANT Should you ever find the need to move or relocate your Hot Spring spa it is essen
41. Foam Inhibitors Spa water requires changing due to the buildup of soap in the water Typically soap will cause the spa water to foam when the jets are used Soap is introduced into the spa water from two sources users bodies which retain a soap residual after showering and swimming apparel which retains soap after washing Foam inhibitors can suppress foam but cannot remove soap from the water Soap is very difficult to remove from the water because soap is not oxidized by any chemical added to the spa Only ozone can oxidize soap Eventually the soap build up in the water will be concentrated resulting in an unclean feeling on the bather s skin which is impossible to remedy When this occurs it s time to drain and refill the spa Depending on the soap input the water should last about four months before needing to be drained Water Quality and Maintenance Page 61 OZONE The FreshWater Ill ozone system utilizes Corona Discharge CD technology to produce a higher concentration of ozone than is produced by competing ultraviolet light UV ozone systems The under the skirt mounted FreshWater IIl high output ozone system unit offers less visible installation and is less susceptible to the effects of freezing temperatures To access it for inspection remove the equipment compartment door to check the unit operation this is usually done prior to disconnecting the power to the spa before draining Simply listen for the buzz of the transf
42. If at any time the user load and or usage pattern changes dramatically invited guests the amount and frequency of sanitizer required increases dramatically The greater the usage time or the bather load the faster the residual value is diminished SUPPLEMENTAL WATER MAINTENANCE Proper water sanitation and mineral balance pH control are absolutely essential for a complete spa water maintenance program Here are three other popular water additives that are optional Mineral Deposit Inhibitors As water evaporates from your spa and new water is added the amount of dissolved minerals will increase Minimize evaporation by keeping the cover on the spa whenever possible The spa water may eventually become hard Calcium Hardness too high enough to damage the heater by calcifying its surface Proper pH control can minimize this Normal soap build up will require water replacement regularly enough that mineral deposits normally are not a problem Occasionally high iron or copper content in the water may produce green or brown stains on the spa A stain and scale inhibitor may help to reduce these metals NOTE Well water may contain high concentrations of minerals The use of a low water volume extra fine pore water filter in line pre filter such as the FreshStart 10 000 pre filter will help to remove many of the larger particles during the filling of the spa In line pre filters can be purchased at your local Hot Spring dealer
43. M Clearance required behind cover when open CoverCradle amp CoverCradle Il 24 UpRite 7 GlideRite 14 Lift n Glide 7 HOW TO OPEN THE VINYL COVER NOTE Never attempt to open or remove the vinyl cover by grasping or pulling on the skirting or cover lock straps The skirting will tear and torn skirting is not covered under the terms of the warranty Check for ice build up around the gas springs and pivot points of the retractable cover system Ice buildup may damage system components A WARNING The vinyl cover and retractable cover system are not recommended for use in wind conditions reaching above 25 mph 40 kmh NOTE If your spa is located in an area susceptible to high winds additional coverlock straps may be installed to minimize wind damage to the cover How to Open the Cover 1 With the cover lock straps unfastened place one hand under the cover skirting between the spa and cover to break the cover s vacuum seal Then fold the front half of the cover over onto the back half 2 If no rear access is available stand to the side of the spa directly adjacent to the hinge area of the folded cover A Forthe CoverCradle retractable cover systems Using both hands cup one hand under the lower half of the cover just above the water and place the other along the side of the cover just above the skirt Gently push do not lift with both hands towards the opposite rear corner of the cover diagonally As the
44. Massage jet Comfort Control system lever C Precision jets Comfort Control System lever D Pillow Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Moto Massage jet Moto Massage DX Jet Precision jets Soothing Seven jets JetStream jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Water Feature Water Feature lever Available on model VV spas only single Moto Massage jet on V model Available on model VV spas only m zn NO UOZET ATI rgo O Qo EQUIPMENT COMPARTMENT 1A Wavemaster jet pump 4 1B Wavemaster jet pump 5 Available on model VV spas only 6 Main drain valve 7 8 IQ 2020 control box Ozone injector 2 No Fault heater 3 Silent Flo 5000 circulation pump Secondary drain Bonding terminal Controls and Equipment Page 17 SOVEREIGN MODEL amp II OVERHEAD VIEW A SmartJet system lever B Moto Massage jet Comfort Control system lever C Precision jets Comfort Control system lever D Pillow E Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Moto Massage jet Precision jets Soothing Seven jets JetStream jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Cup holder Water Feature model Il only Water Feat
45. Model GG only Water Feature lever Model GG only SmartJet system lever Moto Massage jet Comfort Control system lever Precision jets Comfort Control system lever system lever nozzle nozzle Moto Massage DX Jet Model GG only Precision jets JetStream jet LI IZOLE d T EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Controls and Equipment Page 15 ENVOY MODEL KK OVERHEAD VIEW A SmartJet system lever B Moto Massage jet Comfort Control system lever C Precision jets Comfort Control system lever D Pillow E Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Moto Massage DX jet Precision jets Soothing Seven jets JetStream jet HydroStream jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Cup holder Water feature Water feature lever mn NDOVOZZALrAS ro EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Page 16 Controls and Eguipment VANGUARD MODELV amp VV OVERHEAD VIEW A SmartJet system lever B Moto
46. OCK feature deactivates the temperature control function of the main control panel All other functions on the main and auxiliary control panels will operate normally TEMPERATURE LOCK is most often used by people who do not want others to tamper with or change the set temperature of the spa water o oso v FOR LOCK LOCKED TEMPERATURE To activate the TEMPERATURE LOCK press the LIGHT plus and TEMP plus buttons WUNCTON NEN at the same time and hold them down until the words SET TEMP the numerical set N i x To temperature value and the lock symbol are illuminated on the display approximately two second When the TEMPERATURE LOCK is activated the JETS LIGHT and CLEAN buttons will operate normally and the temperature setting can be viewed but can NOT be changed If a REN temperature button is pressed the control panel will display the lock symbol and the set temperature for 30 seconds then turn off To deactivate the TEMPERATURE LOCK press the LIGHT plus and TEMP plus buttons at the same time and hold them down until the lock symbol is no longer illuminated on the display approximately two seconds LOCK OVERRIDE The Lock Override feature is for spa users who normally keep the set temperature locked Should the user wish to lock all spa controls Control Panel Operations Page 45 LOCK DISPLAY temporarily the spa lock can be applied over an already applied temperature lock Then when the spa loc
47. PORTANT The following additional instructions must be followed when draining and winterizing your spa in climates where the temperature falls below 32 F 0 C A five gallon combination wet dry shop vac capable of blowing air as well as vacuuming must be used to effectively remove water that is trapped inside the plumbing lines 7 Attach the vacuum s hose to the output blower side of the shop vac a Remove the filter standpipes by turning them counterclockwise b Place the end of the vacuum hose into one of the filter openings and cover the closest filter opening with a clean rag c Turn on the blower and allow it to blow out any water remaining in the plumbing lines should take approximately 3 to 5 minutes d Turn the SmartJet lever to the second position and allow that system to purge e If your spa is equipped with more than two jet systems each jet system must be purged f Allow the blower to run for 3 to 5 minutes for each jet system in order to be sure the plumbing has been completely purged of any remaining water g Once no more water is being blown out of the jets the blower can be turned off and the filter standpipes reinstalled NOTES The standpipes may have a silicone sealant temporarily holding them in place and it may take firm pressure to get them to initially break free On spas equipped with two jet pumps each jet pump system and SmartJet system must be purged 8 Attach the vacuum hose to the vacuum sid
48. S T e E t Y 20 3 4 52 7 cm 18 1 4 46 4 cm 18 1 4 46 4 cm 20 3 4 52 7 cm DOOR SIDE 10 leveling points place shims approx 15 in from edge then center middle shims Installation Instructions Page 13 EQUIPMENT COMPARTMENT 4 2 3 4 VISTA MODEL SS OVERHEAD VIEW mn o NO UOZ EI AT ro SmartJet system lever Moto Massage jet Comfort Control system lever Precision jets Comfort Control system lever Water feature lever Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Soothing Seven jets JetStream jet Moto Massage DX jet Precision jets HydroStream jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Pillow Cup holder Water Feature Wavemaster jet pump No Fault heater Silent Flo 5000 circulation pump IQ 2020 control box Ozone injector Secondary drain Bonding terminal Controls and Equipment GRANDEE MODEL G amp GG OVERHEAD VIEW A B C Sn m xc op NADOVOZZITrAS JetStream jet Comfort Control Pillow Hydromassage jet with directional Hydromassage jet with rotary Moto Massage jet Model G only Soothing Seven jets Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Water Feature
49. S or dichlor chemical level prior to each use DO shock the spa weekly use either MPS or sodium dichlor DO change the FreshWater silver ion purifier every four months DOtest Total Alkalinity and pH weekly e DO use MPS for spas only such as Hot Spring MPS chlorine free oxidizer DO store all chemicals in a tightly sealed container in a cool dry place DON T use bromine sodium bromide or biguanides These are an active sanitizer and will combine with the silver ions to inactivate them DON T use a water clarifier Clarifiers will cause the spa water to become cloudy DPD TEST Sanitizing chemicals such as chlorine are oxidants that kill bacteria and viruses in the water The KIT OR THE SPA UNTIL TESUSIRIF THE TEST KIT Free Available Chlorine FAC is a measure of the amount of unused chlorine available to sanitize READING READING IS the spa The recommended FAC for your spa water is 3 0 5 0 ppm BELOW THIS LEVEL B Watkins Manufacturing Corporation recommends the use of HotSpring FreshWater 29 RECOMMENDED Concentrated Chlorinating Granuals sodium dichlor for sanitizing the water Sodium dichlor is 40 4 LEVEL preferred because it is totally soluble dissolves quickly and is nearly pH neutral S AF E C Maintaining the proper level of chlorine during use is extremely important a0 j i A ADD CHLORINE D Ifthe FAC is too low bacteria and viruses can grow rapidly in the warm water Increase the FAC 2 0
50. STRUCTIONS General Informationi tnnt 55 230 Volt Permanently Connected Models 29 Methods for Testing the Spa Water 55 115 230 Volt Convertible Models 29 Hot Spring Spa Water Maintenance Program 56 Start Up and Refill Procedures 30 EverFresh Water Care System e 58 SmartJet System 31 Hot Spring Water Treatment Guide s 59 Comfort Control System 31 Freshwater ag Silver lon Purifier Replacement 59 Moto Massage Jet 31 Chlorine Sodium Dichlor sawawa eaaa aa anan anana an an awanane 60 Moto Massage DX Jet 31 OZONE NN eg etna erect 62 Hydromassage Jets 32 AutoFresh Water Care System ewa wawewewenan 63 Soothing Seven Jet 32 Common Water Chemistry Questions wewara 63 Precision Jets iade Water Terminology uccisi eat 63 JetStream Jet 92 SERVICE INFORMATION ll ae General Information cct tee 65 JET MENUS GFCI and High Limit Thermostat sss 65 VISTA Model SS 33 No Fault Heater and Integrated Pressure Switch 65 GRANDEE Model G p RERUM 34 Silent Flo 5000 Circulation Pump and GRANDEE Model GO ee 35 Circulation Pump Thermal Cut off ss 65 ENVOY ModeliKIK 22 itunes 36 Freshwater I
51. TALLATION INSTRUCTIONS SITE PREPARATION You probably have a spot picked out for your new spa whether it s indoors or outdoors on a patio or on a deck Just make sure you check the following Always put your spa on a structurally sound level surface A filled spa can weigh a great deal Make certain that the location you choose can support the weight of your filled spa Don t forget to level your spa before filling it See Spa Leveling Instructions Locate your equipment compartment which houses all of the electrical components in a place where water drainage will be away from it Do not allow water into the equipment compartment Water can cause damage to the electronics or may trip the circuit breaker on your house s electrical panel Leave yourself easy access to the circuit breakers in the subpanel 230 volt models or to the interrupter Switch on the end of the power cord 115 volt models Never let water get into the subpanel 230 volt models into the interrupter switch 115 volt models or into the electrical outlet that your spa is plugged into Your 115 volt Hot Spring spa comes with a protective box designed to keep out rain and water from sprinkler systems Your 230 volt spa s subpanel is rain tight NWARNING Watkins Manufacturing Corporation recommends that the Hot Spring spa be installed above ground Lowering the top of the spa to ground level or employing decking which raises standing level toward the top of the
52. a equipment compartment Position the conduit in the recess provided between the frame and door Install the supply conduit so as not to block the drain valve NOTE The subpanel must be placed in sight of the spa at a minimum distance of five feet away 4 Connectthe supply conduit to the bottom of the IQ 2020 spa control box using a 3 4 liquid tight flex conduit fittings GRANDEE G VANGUARD V V amp SOVEREIGN Il WIRING CONNECTIONS 1 Identify the TB 1 terminal block located inside the IQ 2020 control box at the lower left hand corner 2 Connect the 12 AWG BLUE wire from the subpanel 20 amp breaker terminal L1 to TB 1 terminal 2 3 Connect the 12 AWG RED wire from the subpanel 20 amp breaker terminal L2 to TB 1 terminal 4 4 Connect the 12 AWG WHITE wire from the subpanel 20 amp breaker terminal N load neutral to TB 1 terminal 5 NOTE The WHITE neutral wire must be attached to the LOAD neutral on the 230 volt 20 amp breaker not to the neutral bus bar in the subpanel The WHITE neutral wire coming from the breaker itself is already connected to the neutral bus bar 5 Connect the 10 AWG BLUE wire from the subpanel 30 amp breaker terminal L1 to TB 1 terminal 1 6 Connect the 10 AWG RED wire from the subpanel 30 amp breaker terminal L2 to TB 1 terminal 3 7 Connect the 10 AWG GREEN wire from the subpanel GROUND bar to TB 1 system ground terminal 8 Using the pressure wire connector provided on th
53. ace blistering chemical abuse AUTOFRESH WATER CARE SYSTEM If you have an AutoFresh water care system installed on your spa please refer to the AutoFresh Owner s Manual for proper water care instructions COMMON WATER CHEMISTRY QUESTIONS Question Why can t use a floater to sanitize my spa water Answer Watkins Manufacturing Corporation does not recommend the use of a floater for three reasons 1 The floater is unable to control the rate at which the sanitizer is dissolved into the water When a floater is first placed in a spa the sanitizer level can be extremely high High sanitizer levels can chemically burn or discolor the spa s shell or the underside of the cover Then after a period of time the sanitizer level dispensed by the floater will fall to near zero A low sanitizer level will allow viruses bacteria or algae to grow 2 Floater tend to stay in one area of the spa most of the time usually over the cool down seat causing this area to be exposed to extreme sanitizer levels 3 The floater may allow pieces of the highly concentrated sanitizer to fall out and settle on the floor or seat of the spa shell These pieces of sanitizer will chemically burn blister the spa shell Although your spa shell is specifically designed to resist the effects of spa chemicals no spa surface can withstand this type of highly concentrated chemical Remember chemical abuse is specifically not covered under the terms of the warranty Que
54. al consequential special indirect or punitive costs expenses or damages which may include but are not limited to the removal of a permanent deck or other custom fixture or the necessity for crane removal Any implied warranty shall have a duration equal to the duration of the applicable limited warranty stated above Some states do not allow limitations on how long an implied warranty lasts Under no circumstances shall Watkins Manufacturing Corporation or any of its representatives be held liable for injury to any person or damage to any property however arising Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you WATKINS CUSTOMER SERVICE If you have any questions about any aspect of your Hot Spring spa set up operation or maintenance that have not been answered by this manual consult your Hot Spring dealer Watkins Manufacturing Corporation can be reached at 800 999 4688 Extension 8432 Monday through Friday 8 am to 5 pm Pacific Standard Time PST or e mail custsvcGwatkinsmfg com Page 66 Service Information TROUBLESHOOTING Should you experience any problem whatsoever do not hesitate to contact your authorized Hot Spring dealer Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself if you choose to do so GENERAL OPERATION TROUBLESHOOTING GUIDE Problem Probable causes Solutions
55. ally shut off after 30 seconds Toincrease the set temperature of the spa water press the TEMP plus button Eachtime the button is pressed the set temperature display will increment by one E 3 degree If the button is held down the set temperature display will increase by one degree every half second To decrease the set temperature of the spa water press the TEMP minus button Each time the button is pressed the set temperature display will decrement by one degree If the button is held down the set temperature display will decrease by one degree every half second If the set temperature value will not change check the TEMP LOCK and SPA LOCK features When either of these features is applied the temperature control is disabled JETS CONTROL There are two buttons three buttons on Vista Grandee Envoy Aria and Vanguard VV models which affect the jet pump s The JETS button all models JETS 1 Vista Grandee and Envoy Aria and Vanguard models only activates the jet pump When the JETS or JETS 1 button is pressed the jets symbol will illuminate on the control panel display The symbol will remain lit until the button is pressed to turn off the jet pump or after two hours of continuous operation when the pump is automatically shut off by the control system 4ErACTVATION The JETS 2 button Vista Grandee Envoy Aria and Vanguard VV only activates the second jet pump When the JETS 2 button is pressed
56. by pressing TEMP button After a few hours the water temperature will remain within 1 1 2 degrees of your selected temperature To prevent tampering you can lock your desired temperature setting Refer to the Control Panel section for details NOTE Allowing the jet pump to operate for long uninterrupted periods of time with the cover in place will cause a rise in the spa water temperature All spas are equipped with a safety device to reduce the risk of component damage or personal injury should the jet pump be left running continuously for a long period of time After two hours of continuous operation the jet pump controller will automatically tum off the jet pump SMARTJET SYSTEM With your Hot Spring spa s exclusive SmartJet system you can control the massaging action of your spa Using the SmartJet lever the jets are activated in sets known as jet systems On the Vista Grandee Envoy Vanguard Sovereign I Aria Prodigy and Jetsetter J JJ each SmartJet lever controls two jet systems To access a jet system simply turn the 9 o clock e 3 o clock SmartJet lever to the 3 o clock or 9 o clock position On the Sovereign the single SmartJet lever has four positions to access the four jet systems The jet systems are selected by turning the SmartJet lever to the 3 6 9 or 12 o clock position facing the spa Please consult the jet system menus on the following pages to determine which jets are activated with each
57. calf area 1 Moto Massage DX jet on right rear e 4 directional Precision jets above right Moto Massage DX jet e 2 directional Precision jets on right rear seat calf area Jet Pump 2 Jet System 2 SmartJet lever in the 9 o clock position e 3 Jet Cluster system on right wall 2 dual port rotary 1 directional hydromassage 2 JetStream jets in FootWell System Page 38 Jet Menus me LIO Ory Jeto stem Menu Jet System 1 Jet System 2 SmartJet lever in the 3 o clock position SmartJet lever in the 6 o clock position e 1 Moto Massage jet on left rear e 1 Moto Massage jet on left rear 1 directional hydromassage jet on back wall 10 directional Precision jets on right rear e 10 directional Precision jets on right rear e 3 Jet Cluster system on right front 2 dual port rotary e 2 Soothing Seven jets on right wall 1 directional hydromassage e 1 directional hydromassage jet on front right e 1 JetStream jet in FootWell System t Jet System 3 Jet System 4 SmartJet lever in the 9 o clock position SmartJet lever in the 12 o clock position 1 Moto Massage jet on left rear e 1 Moto Massage jet on left rear 4 directional Precision jets above Moto Massage jet e 4 directional Precision jets above Moto Massage jet 10 Precision jets on right rear 10 directional Precision jets on right wall 2 dual port rotary jets on right front e 1 JetStream jet in FootWell System e 1 JetStream jet in FootWell System e
58. cted If the pH is too high it can be decreased by adding Hot Spring FreshWater pH Alkalinity Down sodium bisulfate to the spa water NOTE After adding pH Alkalinity Up sodium hydrogen carbonate or pH Alkalinity Down sodium bisulfate wait two hours before testing the water for pH Measurements taken too soon may not be accurate E Itis important to check the pH on a regular basis The pH will be affected by the bather load the addition of new water the addition of various chemicals and the type of sanitizer used F When the pH is within the recommended range proceed to the final step MAINTAINING THE SANITIZER LEVEL A Sanitizer is extremely important for killing algae bacteria and viruses and preventing unwanted organisms from growing in the spa At the same time you don t want too high a sanitizer level or it can irritate your skin lungs and eyes B Always maintain the sanitizer level in your spa at the recommended level for each type of sanitizer C Watkins recommends only the following sanitizers Sodium Dichloro s Triazinetrione sodium dichlor or chlorine Hot Spring FreshWater Concentrated Chlorinating Granules Brominating Concentrate one step granular bromine Baqua Spa please consult your Baqua Spa manual for instructions on the use of this product Hot Spring FreshWater Three Part Biguanide Water Care Products A WARNING DO NOT use tri chlor chlorine bromo chloro dimethyl hydantoin BCDMH or
59. cut into 2 x 4 5 cm x 10 cm rectangles Leveling Instructions Envoy Vanguard Sovereign Aria Prodigy and Jetsetter models 1 Using a6 2 meter carpenter s level or a shorter level and a straight 2 x 4 8 board or a board 5 cm by 10 cm 2 4 meters long check the spa to identify the highest and lowest corners 2 With one end of the level resting on the highest corner of the spa and the opposite end resting on the lowest corner gently raise the lower end of the level by placing shims between the spa shell and the level until the level itself is level This will tell you how many shims are needed at that lowest corner 3 Now carefully pivot the level keeping the shimmed end where it is until the other end of the level rests on one of the other corners Check the level Adjust the end of the level using the procedure above Carefully pivot the level again to the last corner leaving the pivot end at its original location and repeat the procedure Whatever shims are on the three corners are the ones you will place under those corners in the next steps 4 Remove the level and set it aside Carefully remove the shims and keep them together remembering the corner from which each set of shims came 5 With more than one person lifting lift the lowest side of the spa the one with the most shims and place a 4 x 4 10 cm x 10 cm block under the spa pedestal at the center of the side lifted 6 Referto the
60. d instructions or use of the spa in an application for which it is not designed specifically use of the spa in a non residential application damage caused by operation of the spa at water temperatures outside the range of 35 F and 120 F damage caused by a dirty clogged or calcified filter cartridge damage to the spa surface caused by the use of tri chloro chlorine BCDMH chemical tablets in a floater acid or any other spa chemicals or spa surface cleaners which are not recommended by Watkins Manufacturing Corporation damage caused by allowing undissolved spa sanitizing chemicals to lie on the spa surface no spa surface material can withstand this kind of abuse damage to components or spa surface caused by improper water chemistry maintenance and damage to the spa surface caused by leaving the spa uncovered while empty of water and in direct exposure to sunlight this may cause solar heating distress in warm weather regions These are considered abuses and may invalidate this warranty Acts of nature and damage caused by animals rodents and insects are considered abuses and are not covered under this warranty Operation of the spa does not mean use of the spa Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below the spa s control panel temperature range DISCLAIMERS Watkins Manufacturing Corporation shall not be liable for loss of use of the Hot Spring spa or other incident
61. e cord may not be properly grounded and the connection is a shock hazard An extension cord may cause a voltage drop which will cause overheating of the jet pump motor and motor damage Attempt to open the electrical control box There are no user serviceable parts inside Leave audio compartment door open if your spa is equipped with an audio component RISKS TO AVOID DANGER RISK OF INJURY Toreduce the risk of injury to persons DO NOT remove suction fittings filter standpipes located in the filter compartment The suction fittings in the spa are sized to match the specific water flow created by the pump Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting There is a danger of slipping and falling Remember that wet surfaces can be very slippery Take care when entering or exiting the spa Never operate spa if the suction fittings are broken or missing People with infectious diseases should not use the spa Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components Increased side effects of medication The use of drugs alcohol or medication before or during spa use may lead to unconsciousness with the possibility of drowning Persons using medications should consult a physician before using a spa some medication may cause a user to become drowsy while other medication may affect heart rate blood pressure
62. e of the shop vac NOTE When removing the water from jet openings you may notice suction coming from another jet With the help of a second person block off any suction from the other jet using a large rag This will help pull out the water that is trapped deeper inside the main line a Use the shop vac to pull any remaining water out of the filter compartment and Moto Massage niche if applicable removal of the faceplate may be necessary NOTE It will be necessary to cover the drain grate tightly with a rag when vacuuming the main drain and secondary freeze drain outlets to be sure that all water has been drawn from the internal plumbing system Page 54 Spa Care and Maintenance b Place the shop vac hose over the main drain outlet and allow it to draw any remaining water from the spa s internal plumbing approximately 3 to 5 minutes c Place the shop vac hose over the secondary freeze drain outlet and allow it to draw any remaining water from the spa s bleedlines approximately 3 to 5 minutes 9 Thoroughly dry the spa shell with a clean towel 10 Leave the main drain valve open and leave the caps off of both outlets during the winter months 11 Close the spa cover and fasten the cover tie downs Cover the spa cover with a large piece of plywood to more evenly distribute the weight of snow and ice WARNING IF THESE INSTRUCTIONS ARE NOT FOLLOWED DAMAGE DUE TO FREEZING WATER IN THE PLUMBING LINES MAY OCCUR To Reactivate
63. e outside of the control box bond the spa to all exposed metal equipment or fixtures handrails and the concrete pad if applicable per N E C Article 680 and local codes 9 Replace the control box cover and securely tighten the fastening screws Close and secure the equipment compartment door A WARNING FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER Once your spa has been filled with water turn it on and test all of the circuit breakers NOTE If both breakers immediately trip verify that the 12 AWG WHITE neutral wire is connected from TB 1 terminal 5 to the N load neutral terminal of the 20 amp subpanel breaker Each breaker should be tested prior to each use Here s how Electrical Reguirements Page 23 1 Pushthe TEST button on each GFCI breaker and observe it click OFF 2 Wait 30 seconds then push the breaker switch to the OFF down position to ensure that it has completely disengaged then push the breaker switch to the ON up position If you don t wait 30 seconds the spa s power indicator may continue to blink try again Grandee Model G Vanguard Model V V V and Sovereign Model II 230 volt permanently connected models WARNING The exact physical location of the terminals on the GFCI breaker will vary between manufacturers Connecting the hot wire to the neutral terminal will cause irreversible damage to the control box 230V 50 Amp 2 POLE CIRCUIT BREAKER NON GFCI N
64. e previous steps Omitting a step or failing to reach the recommended range may cause an imbalance in your water chemistry Unbalanced water chemistry can damage the spa and its components as well as cause discomfort for the user FILLING THE SPA WITH WATER A To prevent contaminants from entering the spa Watkins recommends using the FreshStart ia 90 pre filter when filling the spa with water Always fill the spa through the filter compartment B The FreshStart oo pre filter is designed to remove unwanted contaminants such as rust dirt detergents and algae from the fill water Dissolved minerals and metals such as lead calcium copper and iron are not removed C Instructions are included with the FreshStart gag pre filter When the spa is filled proceed to the Start Up and Refill Procedures section BALANCING THE TOTAL ALKALINITY TA A The recommended Total Alkalinity TA for your spa water is 125 150 ppm B Total Alkalinity is a measure of the total levels of carbonates bicarbonates hydroxides and other alkaline substances in the water TA is referred to as the water s pH buffer In other words it s a measure of the ability of the water to resist changes in pH level C Ifthe TA is too low the pH level will fluctuate widely from high to low Fluctuations in pH can cause corrosion or scaling of the spa components Low TA can be corrected by adding Hot Spring FreshWater pH Alkalinity Up sodium hydrogen carbonate
65. ebris overheating of the jet pump may occur Once the pump motor has cooled sufficiently and any blockage has been removed from the vent opening the jet pump can be restarted Friction Sometimes the moving parts of a new pump are tight enough to cause heat build up due to friction After a normal break in period the pump will run cooler Improper wiring If the spa is connected with an extension cord and or the house wiring is undersized the pump may starve for voltage and therefore may draw more amperage and generate excessive heat If the pump is shutting down due to excessive heat make sure the equipment compartment has adequate ventilation The air gap at the bottom must not be blocked Should your jet pump continue to shut off after short periods of use contact a qualified service technician ACTS INVALIDATING WARRANT Y The limited warranty is void if the Hot Spring spa has been improperly installed subjected to alteration misuse or abuse or if any repairs on the spa are attempted by anyone other than an authorized representative of Watkins Manufacturing Corporation Alteration shall include any component or plumbing change electrical conversion or the addition of any non approved sanitation or water purification device or heating System which contributes to component or unit failure or unsafe operating system Misuse and abuse shall include any operation of the spa other than in accordance with Watkins Manufacturing Corporation printe
66. ecess in the spa shell CARE OFTHE EXTERIOR SPA SHELL Your Hot Spring spa has an Endurol thermoplastic shell or an acrylic shell Stains and dirt generally will not adhere to your spa s surface A soft rag or a nylon scrubber Should easily remove most dirt Most household chemicals are harmful to your spa s shell Watkins Manufacturing Corp recommends HotSpring FreshWater Spa Shine the only other products which have passed the manufacturer s tests are Soft Scrub and Windex Sodium bicarbonate baking soda can also be used for minor surface cleaning Always thoroughly rinse off any spa shell cleaning agent with fresh water SERVICE NOTES 1 Iron and copper in the water can stain the spa shell if allowed to go unchecked Ask your Hot Spring dealer about a Stain and Scale Inhibitor to use if your spa water has a high concentration of dissolved minerals Watkins recommends FreshWater Stain amp Scale Defense 2 The use of alcohol or any household cleaners other than those listed to clean the spa shell surface is NOT recommended DO NOT use any cleaning products containing abrasives or solvents since they may damage the shell surface NEVER USE HARSH CHEMICALS Damage to the shell by the use of harsh chemicals is not covered under the warranty IMPORTANT Some surface cleaners contain eye and skin irritants Keep all cleaners out of the reach of children and use care when applying EVERWOOD SPA CABINET Hot Spring spas include an E
67. ed in nature and artificially by man Ozone forms no byproducts of chloramines ozone actually oxidizes chloramines and will not alter the water s pH Pathogen A microorganism such as bacterium that cause disease pH The measure of the spa water s acidity and alkalinity The recommended pH for the spa water is 7 4 to 7 6 Below 7 0 considered neutral the spa water is too acidic and can damage the heating system Above 7 8 the water is too alkaline and can result in cloudy water and scale formation on the shell and heater ppm The abbreviation of parts per million the standard measurement of chemical concentration in water Identical to mg l milligrams per liter Reagent A chemical material in liquid powder or tablet form for use in chemical testing Sanitizer Sanitizers are added and maintained at recommended residuals to protect bathers against pathogenic organisms which can cause disease and infection in spa water Scale Rough calcium bearing deposits that can coat spa surfaces heaters plumbing lines and clog filters Generally scaling is caused by mineral content combined with high pH Additionally scale forms more readily at higher water temperatures Super Chlorination Also known as shock treatment Super Chlorination is a process of adding significant doses of a quick dissolving sanitizer dichlor is recommended to oxidize non filterable organic waste and to remove chloramines and bromamines Total Alkalini
68. ee and Envoy push the JETS 1 and JETS 2 buttons push the JETS 2 button a second time on the Vista and Envoy to make the jet pump run on high speed for one minute Once the jet system is fully operational as indicated by strong non surging jets priming of the spa is complete Weak or surging jets are an indication of a low water level condition or clogged filter cartridges IMPORTANT Be sure the air control valves see illustration in Comfort Control system section are open by turning each one clockwise and checking to see that the SmartJet lever is pointing to the 3 o clock position see illustration in SmartJet system section 4 Adjust Total Alkalinity TA to 125 ppm Calcium Hardness CH to 150 ppm then spa water pH to between 7 4 and 7 6 These procedures are listed in the Water Quality and Maintenance section IMPORTANT Add spa water chemicals directly into the filter compartment with the jet pump on high speed for at least ten minutes OPERATION NOTE Adjusting the Total Alkalinity as the first step is important as out of balance TA will affect your ability to adjust the pH correctly and will prevent the sanitizer from operating effectively 5 Superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters of spa water Use the jet button marked CLEAN to circulate the spa water for a ten minute period 6 During the super chlorination period rotate the SmartJet leve
69. ence heavy bather load conditions IMPORTANT NOTE MPS is an oxidizer not a sanitizer Page 58 Water Quality and Maintenance HOT SPRING WATER TREATMENT GUIDE At spa Follow Start Up and Refill Procedures section startup NOTE Use the FreshStart 19 000 pre filter when filling the E spa to remove unwanted contaminants or refill Prior to Add one half 1 2 teaspoon of chlorine per Add one 1 tablespoon of monopersulfate 250 gallons MPS per 250 gallons each use x Vista Model SS 1 teaspoon Vista Model SS 2 tablespoons Test before adding Grandee Model G GG 1 teaspoon Grandee Model G GG 2 tablespoons any chemicals do not Envoy Model KK 3 4 teaspoon Envoy Model KK 1 1 2 tablespoons add any chemicals if Vanguard Model VVV 3 4 teaspoon Vanguard Model VVV 1 1 2 tablespoons proper or higher levels Sovereign Model I I 3 4 teaspoon Sovereign Model I I 1 1 2 tablespoons are found Aria Model AR 3 4 teaspoon Aria Model AR 1 1 2 tablespoons Prodigy Model H 2 3 teaspoon Prodigy Model H 1 1 4 tablespoons Jetsetter Model J JJ 1 2 teaspoon Jetsetter Model J JJ 1 tablespoon Add one and one half 1 1 2 teaspoons of Add three 3 tablespoons of monopersulfate chlorine per 250 gallons MPS per 250 gallons Vista Model SS 3 teaspoons Vista Model SS 6 tablespoons Grandee Model G GG 3 teaspoons Grandee Model G GG 6 tablespoons Envoy Model KK 2 1 4 teaspoons Envoy Model KK 4 1 2 tab
70. er an energy efficient low flow circulation pump and a high limit thermostat and integrated pressure Switch for user and equipment protection All three of these models feature a Wavemaster 7000 jet pump to operate their jet systems The Sovereign I Prodigy and Jetsetter models use a 1 65 HP jet pump The SmartJet lever is used to operate the jet menus available in these models Operating Instructions Page 29 START UP AND REFILL PROCEDURES Your Hot Spring spa has been thoroughly tested during the manufacturing process to ensure reliability and long term customer satisfaction A small amount of water may have remained in the plumbing after testing and as a result may have spotted the spa shell or the spa siding prior to delivery Before filling the spa wipe the spa shell clean with a soft rag The following instructions must be read and followed exactly to ensure a successful start up or refill CAUTIONS Do not fill the spa with hot water as tripping of the high limit thermostat may result DONOT CONNECT POWER TO AN EMPTY SPA Power to the spa automatically activates critical components within the spa such as controls heater circulation pump and other systems If power is supplied to these components prior to the spa being filled the components will be damaged and this may result in a non warranty component failure Donotuse your spa after filling until all of the steps listed below are completed e Do not add chlorine if t
71. er terminal L1 to TB 1 terminal 1 Connect the 10 AWG RED wire from the subpanel 30 amp breaker terminal L2 to TB 1 terminal 3 Connect the 10 AWG GREEN wire from the subpanel ground bar to TB 1 system ground terminal Bond the spa to all exposed metal equipment or fixtures handrails and concrete pad per N E C Article 680 and all local codes Sovereign Model Prodigy Model H and Jetsetter Model J amp JJ 230 volt converted models nS oS breaker will vary between manufacturers Connecting the hot wire to the neutral terminal will cause irreversible damage to the control box O 230V 50 Amp TB1 2 POLE CIRCUIT BREAKER NON GFCI A WARNING The exact physical location of the terminals on the GFCI je i 8 AWG WHITE NEUTRAL 10 AWG GREEN GROUND L1 12 AWG BLUE 8 AWG RED L2 N 12 AWG WHITE 8 AWG BLUE L1 L2 10 AWG RED S L1 10 AWG BLUE MAIN SERVICE ELECTRICAL PANEL GROUND 10 AWG GREEN 9 G RD Minimum 5 FEET amp SUBPPANEL The subpanel must be within sight of the spa i WITH GFCI g D System Ground Terminal Do not exceed 50 FEET LESS THAN 100 FT 7 BREAKERS CONTROL BOX Refer to NEC 250 122 table NOTE The wi
72. essed within the 5 second time frame 115 VOLT GFCI The Ground Fault Circuit Interrupter is a safety device that is designed to detect as little as 5 milliamps 1mA of electrical current leakage to ground Watkins Manufacturing Corporation recommends that the GFCI be tested prior to each use to ensure it is functioning correctly With the spa connected to the power supply push the TEST button The spa should stop operating and the GFCI power indicator will go out Wait 30 seconds and then reset the GFCI by pushing the RESET button The GFCI power indicator will turn on restoring power to the spa If the interrupter does not perform in this manner it is an indication of an electrical malfunction and the possibility of an electric shock Disconnect the plug from the receptacle until the fault has been identified and corrected NOTE Failure to wait 30 seconds before resetting the GFCI may cause the spa s POWER indicator on the control panel to blink If this occurs repeat the GFCI test procedure A CAUTION Never use the GFCI as a means to disconnect power to the spa always unplug it If the GFCI is tripped while the spa is plugged in and a power outage occurs when power returns the GFCI will automatically reset and power will flow to the spa LIGHT All Hot Spring spas come equipped with a specially designed low voltage dimmable LED light to enhance nighttime use The light source should never need replacing in normal use SUMMER MODE
73. f the GFCI breakers located in the subpanel Remove and carefully set aside the filter compartment cover Remove any floating items from within the filter compartment Turn the filter retainer handle located on the top of the filter cartridge counterclockwise until the retainer can be removed from the filter standpipe Remove the filter retainer and cartridge SERVICE NOTE Never remove the filter standpipes when debris is present in the filter compartment Debris may find its way into the internal plumbing which may result in blockage NEVER REMOVE SUCTION FITTINGS 6 Always clean standard filter using a filter degreaser such as Hot Spring FreshWater Filter Cleaner to remove mineral and oil buildup Simply soak the filter in the degreaser according to the package directions then place the filter on a clean surface and spray until clean using a garden hose It may be necessary to rotate the filter while spraying to remove any debris lodged between the filter pleats The Tri X filter standard on Vista Grandee GG Envoy and Aria models only can be cleaned in the dishwasher using no soap and no dry cycle Please contact your Hot Spring dealer for details T To reinstall the filter cartridge reverse the order of steps in which it was removed Do not overtighten A WARNING Do not use the spa with the filter cartridges or filter standpipe s removed CARE OF THE SPA PILLOWS The spa pillows used on the Vista Grandee Envoy
74. f upon checking the GFCI s you find that they have not tripped check the house breaker panel and ensure the main breaker for the electrical circuit supplying the spa has not tripped If it has this is an indication that the circuit was either overloaded or a ground fault exists between the breaker panel and the spa receptacle or subpanel Contact a qualified electrician If upon checking the main house breaker and spa GFCI s you find no failures check the high limit thermostat To check it simply turn off power to the spa for 30 seconds This will automatically reset the high limit thermostat if it has tripped If the spa energizes once you turn the power back on this indicates reduced water flow through the heating system Tripping of the high limit thermostat is normally a result of one or a combination of these problems 1 clogged filter cartridge s 2 blockage within the system plumbing 3 a non functioning heater circulation pump 4 power was not disconnected from the spa before it was drained 5 an air lock in the plumbing lines The Power Indicator on the front of the spa s control panel will also be blinking if the high limit thermostat circuit has tripped If the spa does not function after tripping and resetting the GFCI s or resetting the high limit thermostat then the problem should be referred to an Authorized Service Technician Refer to the Heater section if the spa operates but does not heat or refer to the Troubleshooting Guide fo
75. ferent types of jets and jet systems The clock positions are correct when facing the spa standing at the SmartJet lever JETSTREAM JET The JetStream jet is a large orifice hydromassage jet designed to put maximum massaging action on a specific area of the body It is located in the lower part of the spa to afford optimal access for the massaging of feet legs hips and lower back The intensity of the JetStream jets can be altered except the ones found in the FootWell system using the Comfort Control lever JetStream jets located in the FootWell are not adjustable HYDROSTREAM JET VISTA ENVOY ARIA amp JETSETTER JJ SPAS ONLY The Hydrostream jet is a mid size hydromassage jet that delivers a great massage to the feet back and shoulder areas This jet can be adjusted at the face plate for greater or lesser intensity ACCESSORY NOTE Your Hot Spring Dealer stocks rotary nozzle HydroStream jet kits that can easily be installed in your Vista or Envoy spa to modify the jet from directional to dual port rotary WATER FEATURE Grandee GG Vista Envoy and Aria spas are equipped with a BellaFontana water feature This water feature can be turned on or off when the two speed pump is on low speed tranquil mode or high speed To function correctly the water feature on off lever must be placed in the full on position only If the lever is not in the full on position when the pump is on high speed it is likely that the water feature w
76. he property to prevent unsupervised access to a pool or spa by children under 5 years of age Your Hot Spring spa is equipped with a locking cover that meets the ASTM F1346 91 Standard for Safety Covers and as a result is usually exempt from most barrier requirements As a general practice your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit Your Hot Spring dealer can provide information on which permits may be required Table of Contents SAFETY INFORMATION JETSETTER Model JJ 4 titt 43 Important Safety Instructions ttes 1 JETSETTER Model J nnnerennenntnntnnnenn 44 Important Spa Instructions sees 3 CONTROL PANEL OPERATIONS SPA SPECIFICATIONS 4 Control Panels ttc 44 INSTALLATION INSTRUCTIONS Main Control Panels a s asasine eaaa rient cente 45 Site Preparation retten cred 5 Indicator Lights rnnt 45 Outdoor and Patio Installation ees 5 Locking Features ssssssssssssssssssseusseussenssetassssssisssssnssnes 45 Deck Installation ascia n ita b das ca php tco 5 Main Control Panel Buttons and Display 46 Indoor Basement Installation nennen 5 Auxiliary Control Panel nan anaaa ene na anana nenanan 47 Spa Leveling Instruct
77. hloramines used chlorine to eliminate the chlorine smell and to allow the proper level of free chlorine to be maintained When giving your water a super chlorination treatment open the cover at least half way to allow the chlorine gas to vent off The high concentration of chlorine gas which may exist as a result of super chlorination not daily sanitation may eventually cause discoloration or degradation to the bottom of the cover or the tile grouting which would not be covered under the terms of your warranty IMPORTANT Always allow the Free Available Chlorine to fall below 5 ppm before using your spa A WARNING Never leave an open spa unattended especially if there are children present BUILDING A SANITIZER ROUTINE During the first month of ownership measure the sanitizer residual daily in order to establish standards for User Load and Usage Time versus Sanitizer Needed The User Load of the spa is the number of times anyone enters the spa The Usage Time is simply the amount of time a user spends in the spa Sanitizer Needed is the amount of Free Available Chlorine needed to accommodate the number of users and their combined usage time For example two spa users who regularly use the spa once an evening for twenty minutes create a specific and somewhat consistent demand on the sanitizer During the first month of ownership these two users can determine exactly how much sanitizer to use in order to maintain the proper residual
78. hum is not audible verify that the generator is completely plugged into the spa s control box A WARNING Contact your Hot Spring dealer if your spa requires troubleshooting beyond the scope of this manual Freshwater Ill ozone systems should only be serviced by a qualified technician WARRANTY NOTE Cleaning of the ozone injector is not covered under the warranty Refer to the Ozone section of this manual for ozone injector cleaning instructions MISCELLANEOUS SERVICE INFORMATION The control and high limit thermostats are equipped with electronic sensors that are connected to the spa s plumbing Never cut or kink the wires that connect the sensors to the thermostats within the control box The jet pump is equipped with a thermal overload cutoff switch that is designed to protect the pump from overheating If the pump shuts itself off in an older spa it could indicate failure of the pump motor bearings If the pump shuts itself off in a new spa it is usually the result of one or a combination of the following factors Thermal overload Although mass produced not all thermal overload cutoffs are exactly the same Some are more sensitive than others and will shut the pump off at lower temperatures High temperature All Hot Spring spa models are equipped with a jet pump shroud that vents the heat generated by the pump motor to the outside of the equipment compartment and back into the spa water If the vent is blocked by masonry grass or d
79. ill project water substantially farther out into the spa as the on off lever is opened This is not proper operation If this occurs the pump should be turned off the water feature lever rotated to the full on position and the pump turned on again CAUTION Partial blockage of water flow at entrance of water feature will cause the water to flow farther into or over the spa Vanguard VV and Sovereign II models Sand Azurite Pearl and Sterling marble spas only also have a water feature system The water feature will either be located on the left or right side of the spa towards the front depending on the model A lever located next to the water feature is used to adjust the water from full flow to completely off The circulation pump of the spa powers the water feature allowing the water to run all of the time if desired Turning the water feature lever to it s full clockwise position will shut the water feature off IMPORTANT It is recommended that the water feature found on the Vanguard and Sovereign be turned off before placing the cover onto the spa Page 32 Operating Instructions O Jet Pump 1 Jet System 1 Left SmartJet lever in the 3 o clock position e 3 Jet Cluster system on rear wall 2 dual port rotary 1 directional hydromassage e 2 Soothing Seven jets on right wall e 1 Moto Massage DX jet on right front e 6 directional Precision jets on left wall Jet Pump 1 Jet System 2 Left SmartJet lever in
80. ilure to recognize the need to exit the spa physical inability to exit the spa fetal damage in pregnant women and unconsciousness resulting in a danger of drowning NWARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas TO REDUCE THE RISK OF INJURY The water in the spa should never exceed 104 F 40 C Water temperatures between 100 F and 104 F 36 C and 40 C are considered safe for a healthy adult Lower water temperatures are recommended for extended use exceeding ten minutes and for young children Extended use can cause hyperthermia Pregnant or possibly pregnant women should limit spa water temperatures to 100 F 36 C Failure to do so may result in permanent injury to your baby Do not use spa immediately following strenuous exercise AVOIDING THE RISK OF SKIN BURNS To reduce the risk of injury before entering a spa the user should measure the water temperature with an accurate thermometer since the tolerance of temperature regulating devices may vary by as much as 5 F 2 C Test the water with your hand before entering the spa to be sure it s comfortable SAFETY SIGN Each Hot Spring spa is shipped with a SAFETY SIGN in the owner s package The sign which is required as a condition of Product Listing should be permanently installed where it is visible to the users of the spa To obtain additional SAFETY SIGNS contact your Ho
81. inal of your electrical service or supply panel with a continuous green insulated copper wire The wire must be equivalent in size to the circuit conductors supplying the equipment In addition a bonding terminal pressure wire connector is provided on the outside of the control box for bonding to local ground points To reduce the risk of electric shock this connector should be bonded with a No 10 AWG 6 mm solid copper wire to any metal ladders water pipes or other metal within 5 feet 1 5 m of the spa to comply with local requirements The means of disconnection must be readily accessible but must be Safety Information Page 1 installed at least 5 feet 1 5 m from the spa Your spa is provided with a suitably rated circuit breaker to open all ungrounded supply conductors Your spa uses ground fault circuit interrupters in the electrical subpanel Before each use of the spa and with the unit operating push the TEST button on each breaker The switch should click over to the Trip position Wait 30 seconds and reset each GFCI breaker by switching it completely off and then completely on The switch should then stay on If either of the interrupters does not perform in this manner it is an indication of an electrical malfunction and the possibility of an electric shock Disconnect the power until the fault has been identified and corrected NOTE Failure to wait 30 seconds before resetting the GFCI may cause the spa s Power Indicator
82. ions cssssscsssssssssssccssssssseesecsesssssees 6 115 Volt GFC 48 CONTROLS AND EQUIPMENT Ehltcssu ese c Uni MEUS 48 VISTA Model SS anana aaanaaaanawan 14 Summer Mode sisinio 48 GRANDEE Model G GG awanane aana 15 Aria Music SyslelMis sasare sawang asa anga enakan gana na ena nagan aana 49 ENVOY Model KK aee aewa oega anaa anaa gan een wawan anwenana 16 SPA CARE AND MAINTENANCE VANGUARD Model V amp VV ssn 17 General Information nitet 50 SOVEREIGN Model amp Il n 18 Draining the Water eene 50 ARIA Modal AR trenta tdt ttm 19 Filter Systeimi aoro mrt eee poe 50 PRODIGY Model H 5 1 itte sce 20 Filter Cartridges Removal and Cleaning 51 JETSETTER Model JJ nte 21 Care of the Spa PIllOWS cintas 51 JETSETTER Model d inian 22 Care of the Exterior ccc sssssssssssssscsssscssssssssssssssssssssesssseesssssssssess 51 ELECTRICAL REQUIREMENTS AND Care of the Spa Cover essent 52 PRECAUTIONS Retractable Cover Systems tte 52 230 Volt Permanently Connected Models 23 Vacation Care Instructions nns 53 115 230 Volt Convertible Models 26 Prevention of Freezing sse 54 115 Volt Operation 28 WATER QUALITY AND MAINTENANCE OPERATING IN
83. ired position the speaker can rotate in either direction until it stops 3 If your speaker has an arrow it will only lower in one position To lower rotate the speaker until the two arrows point towards each other then press down on the top of the speaker until it locks into position If your speaker does not have an arrow you can raise and lower the speaker in many positions Press button to raise the speaker Speaker in initial raised position Rotate speaker counter clockwise Rotate speaker in clockwise to return to the initial raised direction to desired location position in order to lower speaker IMPORTANT THE SPEAKERS WITH ARROWS WILL ONLY LOWER IN ONE POSITION FORCING IT TO GO DOWN IN ANY OTHER POSITION WILL DAMAGE THE SPEAKER MECHANISM Control Panel Operations Page 49 SPA CARE AND MAINTENANCE GENERAL INFORMATION Your Hot Spring spa is manufactured from the highest quality most durable materials available Even so the spa care and maintenance program you develop will ultimately determine how long your spa and its individual components will last Regular maintenance and following the advice in this section will help you to protect your investment DRAINING THE WATER Detergent residues from bathing suits and soap film from your body may gradually accumulate in your spa s water Normally in about four months the water will become sudsy and should be replaced Showering without using soap prior to entering the s
84. k is removed the temperature lock will remain on to prevent unwanted tampering with the set temperature MAIN CONTROL PANEL BUTTONS AND DISPLAY The main control panel has buttons which the spa user presses to set the temperature initiate the clean cycle vary the intensity of the light and activate or deactivate the jet pump With the exception of the CLEAN button the control panel display responds to let you know you ve pressed a button and that the selected function has been performed After a period of non use pressing any button will wake up a sleeping display as well as performing its function TEMPERATURE CONTROL The set temperature range is from 80 F to 104 F 27 C to 40 C The temperature of any setting may rise slightly depending on the current use and condition of your spa and on outside temperatures The set temperature of the spa water will automatically be 102 F 39 C the first time that power is applied This is the setting programmed at the factory After the spa has been set up and used the last temperature value set by the user will be stored in memory If power is disconnected from the spa it will automatically revert to the last set temperature when power is reapplied To display the set temperature of the spa press the TEMP plus button The set temperature will be displayed unless the spa is locked in which case the word SPA is displayed with the lock symbol The set temperature display will automatic
85. lespoons Vanguard Model V V 2 1 4 teaspoons Vanguard Model VVV 4 1 2 tablespoons Sovereign Model I I 2 1 4teaspoons Sovereign Model l l 4 1 2 tablespoons Aria Model AR 2 1 4 teaspoons Aria Model AR 4 1 2 tablespoons Prodigy Model H 2 teaspoons Prodigy Model H 4 tablespoons Jetsetter Model J JJ 1 1 2 teaspoons Jetsetter Model J JJ 2 1 2 tablespoons Every four Drain and refill your spa months Replace the FreshWater silver ion purifier NOTE Use the FreshStart g gg pre filter when filling the spa to remove unwanted contaminants As needed Add one and one half 1 1 2 teaspoons of chlorine per 250 gallons if water is Vista Model SS 3 teaspoons hazy Grandee Model G GG 3 teaspoons Envoy Model KK 2 1 4 teaspoons cloudy or Vanguard Model VV 2 1 4 teaspoons has an Sovereign Model I I 2 1 4 teaspoons odor Aria Model AR 2 1 4 teaspoons Prodigy Model H 2 teaspoons Jetsetter Model J JJ 1 1 2 teaspoons MPS is an oxidizer not a sanitizer FRESHWATER SILVER ION PURIFIER REPLACEMENT INSTRUCTIONS When replacing the FreshWater silver ion purifier every four months it is highly recommended that the spa be drained and refilled at the same time After refilling the spa with water balance the Total Alkalinity TA Calcium Hardness CH and pH to the recommended levels Shock the spa by adding sodium dichlor See Sanitization Table for details 1 Fold back the vinyl cover Carefully rem
86. ling the opening completely or allowing debris to build up on the screen mesh will adversely affect the spas performance Damage to the spa or it s components caused by an act of nature rodent or insect damage is not covered under the terms of your spa s Limited Warranty Page 6 Installation Instructions ENVOY MODEL KK Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 89 226 cm 44 1 2 113 0cm 44 1 2 113 0cm I 18 45 7cm IS 18 45 7cm Yo 6 A i 8 S amp e e e B Qv 3 amp AN amp ae e SS e e ON Q d d 5 IN E S g E e e e E 8 4 e e e iA pa 93 236 2 cm DOOR SIDE e 15 leveling points place shims approx 18 in from edge then center middle shims Installation Instructions Page 7 VANGUARD MODEL V amp VV Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 87 221cm 43 1 2 110 5cm 43 1 2 110 5cm 18 45 7cm 18 45 7cm 20 3 4 52 7cm 20 50 8cm 87 221cm 20 50 8cm 20 3 4 52 7cm DOOR SIDE e 15 leveling
87. ll 2 directional Precision jets on right rear seat calf area 1 JetStream jet on right wall O Jet Pump 1 Jet System 2 Jet Pump 2 Jet System 2 Left SmartJet lever in the 9 o clock position Right SmartJet lever in the 9 o clock position e 1 Moto Massage jet on left rear 1 Moto Massage jet on right rear 4 directional Precision jets above left Moto Massage jet 4 directional Precision jets above right Moto Massage jet 1 directional hydromassage on left wall 4 directional Precision jets on right wall 2 dual port rotary jets on back wall 10 directional Precision jets on right front e 1 JetStream jet in FootWell System e 1 JetStream jet in FootWell System 2 directional Precision jets on left seat calf area e 2 directional Precision jets on right seat calf area Page 34 Jet Menus Iw V e d Gr er Y 5 e Jet Pump 1 Jet System 1 Jet Pump 2 Jet System Left SmartJet lever in the 3 o clock position Right SmartJet lever in the 3 o clock position e 1 Moto Massage DX jet on left rear 4 directional Precision jets on right wall e 3 Jet Cluster system on back wall 1 directional e 10 directional Precision jets on right front hydromassage 2 dual port rotary e 1 directional hydromassage jet on left wall e 1 Moto Massage DX jet on right rear e 1 Water Feature e 2 Soothing Seven on left wall Jet Pump 1 Jet System 2 Jet Pump 2 Jet System 2 Left SmartJet lever in the 9 o clock position Right
88. ll High Output Ozone System 65 VANGUARD Model V nnns 37 Miscellaneous Service Information 66 VANGUARD Model W ennt 38 Acts Invalidating Warranty eed 66 SOVEREIGN Model Psszt 39 Disclaimer REPRE EE ET 66 SOVEREIGN Model Il nnn 40 Watkins Customer Service e 66 ARIA Model AR esterna terti reet eere en 41 Troubleshooting Guides ss 67 PRODIGY Model H enne 42 Spa Care and Maintenance Record sss 68 IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK TO CHILDREN A DANGER RISK OF CHILD DROWNING Extreme caution must be exercised to prevent unauthorized access by children To avoid accidents ensure that children cannot use a spa unless they are supervised at all times WARNING To reduce the risk of injury do not permit children to use this spa unless they are closely supervised at all times To reduce the risk of injury lower water temperatures are recommended for young children Children are especially sensitive to hot water DO Make sure you always lock the child resistant locks after using the spa for your children s safety Every Hot Spring spa is equipped with a locking cover that meets the ASTM F1346 91 Standard for Safety Covers
89. llowing the instructions outlined in the Water Quality and Maintenance section 2 Sanitize the water by following the shock procedures also listed in the Water Quality section 3 Lock your cover in place using the coverlocks 4 Upon your return sanitize the water by following the shock procedures and balance the pH LONG TIME PERIODS 5 14 DAYS Prior to leaving 1 Atleast one day before you leave set the temperature to its lowest level This setting should represent an approximate water temperature of 80 F IMPORTANT NOTE Spa water oxidizers such as sodium dichlor chlorine maintain their level of effectiveness substantially longer in warm water 80 F than in hot water 101 F to 104 F 2 Adjustthe pH as required Sanitize the water by following the shock procedures Upon your return 3 Sanitize the water by following the shock procedures Return the set temperature to its original setting The spa water will be safe for you to use once the Free Available Chlorine residual level has dropped below 5 0 ppm NOTE If you will not be using your spa for an extended period of time in excess of 14 days and an outside maintenance service or neighbor is not available to assist with the water maintenance draining or winterizing of the spa is recommended Spas equipped with our FreshWater Ill ozone system can extend this to 4 weeks The FreshWater III ozone system does not guard against possible freezing damage however Spa Care
90. me frame SpAudio has 15 volume level settings to choose from To change the equalization of the SpAudio sound press the SpAudio Mode button once followed by the JETS TONE BUTTON as many times as desired within 5 seconds of each key press The auxiliary panel reverts back to normal function if a key is not pressed within the 5 second time frame There are 5 different preset equalization levels to choose from ARIA MUSIC SYSTEM CONTROL The Aria spa has a factory installed music system The auxiliary panel will allow you to control the volume and the equalization tone of the stereo SOUND CONTROL For Aria sound control the Mode button must be pressed followed by the light button to make an audio change To increase or decrease the volume first press the Mode button once followed by the LIGHT VOLUME PLUS or the LIGHT VOLUME MINUS button as many times as desired within 5 seconds of each key press to increase or decrease the volume of the SpAudio system The auxiliary panel reverts back to normal function if a key is not pressed within the 5 second time frame Aria sound control has 15 volume level settings to choose from EQUALIZATION TONE CONTROL To change the equalization tone first press the Mode button once followed by the JETS TONE BUTTON as many times as desired within 5 seconds of each key press to scroll through the pre selected EQ settings The auxiliary panel reverts back to normal function if a key is not pr
91. me the pump is operated will affect the heating system s ability to maintain the water temperature 115 230 VOLT CONVERTIBLE MODELS Sovereign Model Prodigy Model H Jetsetter Model J amp JJ The 115 230 volt convertible Hot Spring spa models come configured with a familiar 115 volt electrical system with a GFCI plug at the end of a cord The GFCI plug contains a GFCI breaker for user and equipment protection The 115 volt configuration requires a dedicated outlet to supply power to the spa These models can be converted to 230 volt operation with the addition of a subpanel and a control box wiring change Consult your dealer before attempting to convert from 115 volt operation to 230 volt operation Any damage to the spa from improper conversion is not covered under the warranty In the 115 volt configuration either the heater or the jet pump can operate but they can t work at the same time In a 115 volt system as long as the jet pump is activated the heater will not tum on On the other hand when the spa is converted to operate in the 230 volt configuration the heater and jet pump can operate simultaneously Each convertible spa model is equipped with a No Fault titanium high watt density heater The heater will operate at 1500 watts when the spa is configured as a 115 volt cord and plug connected model and at 6000 watts when the spa is configured as a 230 volt converted model The heating system consists of the No Fault heat
92. micals read the labels carefully and follow directions precisely Though chemicals protect you and your spa when used correctly they can be hazardous in concentrated form Always observe the following guidelines Allow only a responsible person to handle spa chemicals KEEP THEM OUT OF THE REACH OF CHILDREN e Accurately measure the exact quantities specified never more Do not overdose your spa Handle all containers with care Store in a cool dry well ventilated place Water Quality and Maintenance Page 55 Always keep chemical containers closed when not in use Replace caps on their proper containers Don t inhale fumes or allow chemicals to come in contact with your eyes nose or mouth Wash your hands immediately after use Follow the emergency advice on the product label in case of accidental contact or if the chemical is swallowed Call a doctor or the local Poison Control Center If a doctor is needed take the product container along with you so that the substance can be identified Don tlet chemicals get on surrounding surfaces or landscaping Don t use a vacuum cleaner to clean up chemical spills Never smoke around chemicals Some fumes can be highly flammable Don t store any chemicals in the spa equipment compartment HOW TO ADD CHEMICALS TO THE WATER IMPORTANT All spa water chemicals including granulated dichlor MPS granulated pH increaser or decreaser granulated total alkalinity increaser liquid stai
93. mp is on NOTE When the SPA LOCK feature is activated the CLEAN button is disabled If the CLEAN button will not turn on the jet pump refer to the following section and verify that the SPA LOCK is off LOCKING FEATURES The two locking features TEMPERATURE LOCK and SPA LOCK are enabled from the main control panel by pressing a specific combination of buttons Once enabled a lock will remain active until the specific button combination is applied to disable the lock Even if power is disconnected from the spa and soon thereafter reapplied such as in a power outage the lock will remain in place S PA LOC K SPA DISPLAY FOR LOCK The SPA LOCK feature deactivates all of the functions of the main and auxiliary control panels It is generally j PNGEN used to prevent unwanted use of the spa To activate the SPA LOCK press the LIGHT minus and TEMP minus buttons at the same p 4 time and hold them down until the word SPA and the lock symbol are illuminated on the p di display approximately two seconds 4 When the SPA LOCK is activated if a button is pressed the control panel will display e the lock symbol and the word SPA for 30 seconds then turn off N P is To deactivate the SPA LOCK press the LIGHT minus and TEMP minus LOCK DISPLAY buttons at the same time and hold them down until the word SPA and the lock symbol are no longer illuminated on the display approximately two seconds TEMPERATURE LOCK The TEMPERATURE L
94. n and scale inhibitor and liquid defoamer must always be added directly into the filter compartment while the jet pump is running in its high speed mode and it must run for a minimum of ten minutes To Administer Spa Water Chemicals 1 Fold back the cover Carefully remove and set aside the filter compartment cover 2 Pushthe CLEAN button to turn on the jet pump 3 Carefully measure the recommended amount of chemical and slowly pour it into the filter compartment Use care not to splash chemicals on your hands in your eyes on the spa shell surface or on the spa cabinet 4 Replace the filter compartment cover After ten minutes the jet pump will automatically shut off to complete the procedure Close and secure the cover Risk of Drowning Never leave an open spa unattended IMPORTANT SUPER CHLORINATION NON CHLORINE SHOCK TREATMENT NOTE After administering a super chlorination treatment or non chlorine shock to your spa leave the cover open for a minimum of 20 minutes to allow the oxidizer gas to vent A high concentration of trapped oxidizer gas which may exist as a result of the shock treatment not daily sanitation may eventually cause discoloration or vinyl degradation to the bottom of the cover This type of damage is considered chemical abuse and is not covered under the terms of the limited warranty THE HOT SPRING SPA WATER MAINTENANCE PROGRAM Each step in your water maintenance program is dependent on the completion of th
95. ng a very mild soap solution one teaspoon dishwashing liquid with two gallons of water or baking soda sodium bicarbonate scrub the vinyl top in a circular motion Do not let the vinyl dry with a soap film on it before it can be rinsed clean Scrub the cover s perimeter and side flaps Rinse clean with water Rinse off the underside of the cover with water only use no soap and wipe it clean with a dry rag 6 To condition the cover after cleaning apply a thin film of Hot Spring Cover Shield to the vinyl surface and buff to a high luster SERVICE NOTE To remove tree sap use cigarette lighter fluid not charcoal lighter fluid Use sparingly and rinse with a saddle soap solution immediately afterwards then wipe dry Important reminders DO remove snow buildup to avoid breakage of the foam core from the additional weight of the snow DO lock cover lock straps to secure the cover when the spa is not in use DO NOT drag or lift the spa cover using either the flaps or the cover lock straps DO NOT walk stand or sit on the cover DO NOT place any metal or heat transferring object on the cover or place any type of plastic tarp or drop cloth over the cover as this may result in a melted foam core which would not be covered under the warranty DO NOT use any lifting mechanisms chemicals or cleaners except those recommended by Watkins Manufacturing Corporation or its Authorized Sales and Service Dealer RETRACTABLE COVER SYSTE
96. ng the cartridge in the circulation pump filter standpipe it is subjected to the continuous flow of water created by the pump s 24 hour circulation The flowing water through a chemical erosion process carries with it the silver ions necessary to add a sanitizing residual to the spa water Question What happens if do not add the weekly shock treatment Answer The contaminants in the water may coat the silver ion cartridge s ceramic beads blocking the silver ions release into the water When this occurs there will be no residual of silver ions present in the water eliminating them from the sanitizing process Question How often should the FreshWater silver ion purifier cartridge be replaced Answer The cartridge must be replaced every four months Please refer to the instructions provided with each FreshWater silver ion purifier cartridge Question Can use the FreshWater Ill ozone system in addition to the silver ion system Answer Yes In fact it is preferred The use of the FreshWater IIl ozone system will enhance the performance of the silver ions and may substantially reduce the need for supplemental chemical treatments when the spa is not in use Question Why can t use bromine or biguanides instead of MPS or chlorine Answer Bromine and biguanides will chemically react with the sanitizing action of the silver ions This will eliminate their beneficial sanitizing effect DOS AND DON TS DO check your MP
97. ntenance section of this manual Operating Instructions Page 31 HYDROMASSAGE JETS The Hydromassage jets have two different nozzle options directional and dual port rotary The directional nozzle allows you to aim the water in the direction that feels best The dual port rotary nozzle divides the water flow into two streams and then spins ACCESSORY NOTE Your Hot Spring dealer stocks hydromassage jet kits which can easily be installed in your spa to modify your jets from directional to dual port rotary SOOTHING SEVEN JET The Soothing Seven jet is another unique feature of Hot Spring spas Its seven outlets are designed to massage the muscles in the upper back and shoulders gently and thoroughly Turn the faceplate clockwise to increase the jet pressure and counterclockwise to decrease the jet pressure PRECISION JETS Precision jets are located above Moto Massage jets except Prodigy spas and in groups of various sizes in the Vista Grandee Envoy Vanguard Sovereign Aria and Prodigy models They are designed to perform a soft soothing massage on your back and shoulders Adjust the pressure of the Precision jets using the Comfort Control lever located closest to the Precision jets Refer to the drawings on the following pages to familiarize yourself with the SmartJet system menus for your spa Please note that the SmartJet lever side of the spa is always considered the front when referring to the locations of the dif
98. ntil the weather warms If you do leave the spa unused for a long period of time in severely cold weather you should drain the spa to avoid accidental freezing due to a power or equipment failure IMPORTANT The following steps should protect your spa from freezing damage provided these instructions are followed exactly For maximum protection against freeze damage to your spa Watkins Manufacturing Corporation recommends contacting your local Hot Spring dealer to schedule an in home Propylene glycol anti freeze Winterizing Service plan Your local authorized dealer can perform the following winterizing steps if you do not wish to attempt them yourself 1 Disconnect the spa from the power supply by the appropriate method 115 volt models Disconnect the power cord from the house receptacle coil it and place it in the equipment compartment 230 volt models Trip both of the GFCI breakers located in the subpanel 2 Remove the screws from the equipment access door remove the door completely for 115 volt models only 3 Locate the main drain valve and remove the drain cap Attach a garden hose to the drain valve and route the outlet of the hose to an appropriate draining area Open the valve and the spa will drain by gravitational flow Remove the threaded cap from the secondary drain The remaining water about 1 gallon 4 liters will drain from the bleedline system Remove the filter cartridges then clean and store the cartridges in a dry place IM
99. odic daily if necessary addition of an approved sanitizer The sanitizer will chemically control the bacteria and viruses present in the fill water or introduced during use of the spa Bacteria and viruses can grow quickly in undersanitized spa water The water s chemical balance and pH control are also the responsibility of the spa owner You will have to add chemicals to maintain proper levels of Total Alkalinity TA Calcium Hardness CH and pH Proper water balance and pH control will minimize scale buildup and corrosion of metals extend the life of the spa and allow the sanitizer to work at maximum efficiency METHODS FOR TESTING THE SPA WATER Accurate water testing and analysis are an important part of effectively maintaining your spa water You must have the ability to test for Total Alkalinity TA Calcium Hardness CH pH e Sanitizer Two types of testing methods are recognized and recommended by Watkins Manufacturing Corporation The Reagent Test Kit is a method which provides a high level of accuracy The reagents come in either liquid or tablet form Test Strips are a convenient testing method used by many spa owners Keep in mind that test strips are susceptible to heat and moisture contamination which will result in inaccurate readings IMPORTANT Always read and carefully follow the directions included with the Test Kit or Test Strips to ensure the accuracy of the test results BASIC CHEMICAL SAFETY When using che
100. of spa water Use the jet button marked CLEAN to circulate the spa water for a ten minute period 9 Rotate the SmartJet lever s to next position and let the spa water circulate using the jet for ten minutes Test the spa water for Free Available Chlorine FAC residual If the residual is between 3 and 5 ppm on the test strips found in the test kit go on to the next step If the residual is less than 3 ppm superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters of spa Page 30 Operating Instructions water Then use the jet button marked CLEAN to circulate the spa water for a ten minute period Repeat this procedure until all SmartJet lever operating positions have been tested 10 Recheck the Total Alkalinity TA at 125 ppm Calcium Hardness CH at 150 ppm then spa water pH at between 7 4 and 7 6 Operational Note Make sure you adjust your Total Alkalinity first as an out of balance condition will affect your ability to adjust the pH correctly and will prevent the sanitizer from operating effectively The spa is ready for use when the spa water has circulated through each SmartJet lever operating position and the chlorine level remains between 3 ppm and 5 ppm 11 The spa temperature is pre programmed to reach 102 F 39 C and will normally do so within 18 to 24 hours You may raise the water temperature by pressing the TEMP 4 button on the control panel or lower it
101. ogen sanitizers Question Why isn t water chemistry damage covered by the warranty Answer The chemical levels and water quality of the water in the spa are under your direct control With proper basic care the spa will provide many years of hot water relaxation If you are unsure about any chemical or its usage in the spa contact your Authorized Dealer or Watkins Manufacturing Corporation WATER TERMINOLOGY The following chemical terms are used in this Water Quality and Maintenance section Understanding their meaning will help you to better understand the water maintenance process Bromamines Compounds formed when bromine combines with nitrogen from body oils urine perspiration etc Unlike chloramines bromamines have no pungent odor and are effective sanitizers Bromine A halogen sanitizer in the same chemical family as chlorine Bromine is commonly used in stick tablet or granular form See the DO s Water Quality and Maintenance Page 63 and DON Ts of Spa Water Maintenance for additional information Calcium Hardness The amount of dissolved calcium in the spa water This should be approximately 150 200 ppm High levels of calcium can cause cloudy water and scaling Low levels can cause harm to the spa equipment Chloramines Compounds formed when chlorine combines with nitrogen from body oils urine perspiration etc Chloramines can cause eye irritation as well as having a strong odor Unlike bromamines chloramines are
102. on the control panel to blink If this occurs repeat the GFCI test procedure DANGER RISK OF ELECTRICAL SHOCK Install at least 5 feet 1 5 m from all metal surfaces A spa may be installed within 5 feet of a metal surface if each metal surface is permanently connected by a minimum No 10 AWG 6 mm solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI NMFPA70 1993 Do not permit any electrical appliances such as a light telephone radio or television within 5 feet 1 5 m of a spa Failure to maintain a safe distance may result in death or serious personal injury due to electrocution if the appliance should fall into the spa nstall your spa is such a way that drainage is away from the electrical compartment and from all electrical components DO Besure your spa is connected to the power supply correctly use a licensed electrical contractor Disconnect the spa from the power supply before draining the spa or servicing the electrical components Test the Ground Fault Circuit Interrupter s before each use Replace audio components only with identical components if your spa is equipped with an audio component DON T Usethe spa with the equipment compartment door removed Place electrical appliances within 5 feet 1 5m of the spa Usean extension cord to connect the spa to its power source Th
103. onal e 1 directional hydromassage jet on back wall hydromassage 1 dual port rotary e 1 JetStream jet on front left CONTROL PANELS OPERATION CONTROL PANELS Hot Spring spa models are equipped with a main control panel Vanguard V Sovereign located on the side of the spa and an auxiliary control panel e except Jetsetter located within the seating area of the spa Prodigy and Jetsetter The main control panel controls all of the spa functions and uses indicator lights and an integrated LCD display to aid in determining the status of the spa At night the main control panel and display are illuminated by a soft light from the top of the panel Vista Grandee Aria Envoy amp Vanguard VV The auxiliary control panel Vista Grandee Envoy Vanguard Sovereign Aria and Prodigy is conveniently located so that a user inside the spa can operate the light or the jets NOTE If the SPA LOCK function has been initiated at the main control panel the auxiliary control panel will not operate Page 44 Control Panel Operations MAIN CONTROL PANEL The main control panel provides a quick visual check of the spa s status and allows the user to set the temperature activate the jets and light and lock the temperature and or spa functions INDICATOR LIGHTS At a glance the indicator lights are readily visible on the main control panel The three indicator lights POWER READY and CLEAN work independently from the res
104. once the problem has been corrected 230 VOLT PERMANENTLY CONNECTED MODELS e Vista Model SS Grandee Model G GG Envoy Model KK Vanguard Model V VV Sovereign Model lI Aria Model AR HOT SPRING SPAS MUST BE WIRED IN ACCORDANCE WITH ALL APPLICABLE LOCAL ELECTRICAL CODES ALL ELECTRICAL WORK SHOULD BE DONE BY AN EXPERIENCED LICENSED ELECTRICIAN WE RECOMMEND THE USE OF APPROPRIATE ELECTRICAL CONDUIT FITTINGS AND WIRE FOR ALL CIRCUITS An electrical subpanel containing two GFCI breakers is included with each 230 volt spa We recommend that this subpanel be used to supply power and protect the spa This subpanel requires a 50 amp single phase 230 volt four wire service two line one neutral one ground The grounding conductor must be at least the same gauge as the line conductors but not less than 10 AWG A minimum 10 AWG solid copper bond wire is also required Mount the subpanel in the vicinity of the spa but not closer than five feet away in accordance with all local codes N E C 680 38 to 41 A 3 INSTALLATION INSTRUCTIONS 1 To connect the electrical service first remove the screws from the equipment compartment door Carefully pull the door panel away and down in order to remove it completely from the spa 2 Locate the IQ 2020 spa control box Loosen the screws on the front of the control box Remove the screws and the control box cover Route the electrical service from the subpanel into the sp
105. ormer to verify operation of the Fresh Water III high output ozone system The Hot Spring spa FreshWater Ill high output ozone system greatly enhances the quality of the spa water when used to supplement the spa owner s regular water maintenance program Contrary to some information circulated throughout the pool and spa industry regarding ozone systems ozone CAN NOT be used as a single source sanitizer water clarifier anti foamer and mineral chelating agent A secondary source sanitizer must be used to maintain 2 0 ppm 2 0 mg L of Free Available Chlorine FAC Watkins Manufacturing Corporation recommends that a chemical maintenance program based on recognized and documented industry standards still be followed when using an ozone purification system to assure water sanitation and the highest quality purified water NOTE Not applicable when using the AutoFresh water care system Cleaning the Ozone Injector On occasion a mineral build up may clog the ozone injector causing a lack of flow or low flow of ozone bubbles To prevent this refer to the following instructions to clean the injector 1 Disconnect power to the spa 2 Access the equipment compartment 3 Locate the ozonator in the equipment compartment and unplug the ozonator from the control box 4 Place 16 ounces of white vinegar into a container such as a cup or bucket Place the container on the equipment compartment floor NOTE White vinegar will not damage any of the
106. osed metal equipment or fixtures handrails and the concrete pad if applicable per N E C and local codes Page 24 Electrical Reguirements 9 Replace the control box cover and securely tighten the fastening screws Close and secure the equipment compartment door as follows Place top of door or panel directly below bartop against the frame of the spa Push bottom of door or panel against the spa frame Slide door or panel upward pushing in on center of door until screw holes line up Slightly pull on door or panel if door remains against the spa then replace the screws e If the door does not lock into position repeat the previous steps A WARNING FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER See STARTUP AND REFILL PROCEDURES Once your spa has been filled with water turn it on and test all of the circuit breakers NOTE If both breakers immediately trip verify that the 10 AWG WHITE neutral wire is connected from TB 1 terminal 5 to the N load neutral terminal of the 30 amp subpanel breaker Each breaker should be tested prior to each use Here s how 1 Pushthe TEST button on each GFCI breaker and observe it click OFF 2 Wait 30 seconds then push the breaker switch to the OFF down position to ensure that it has completely disengaged then push the breaker switch to the ON up position If you don t wait 30 seconds the spa s control panel may flash four lines on and off try again If any of the GFCI breaker
107. our Hot Spring Service Center should be contacted SERVICE NOTE A slow or non moving Moto Massage jet may indicate that the filter cartridge pores are obstructed with dirt body oils or calcification Follow the filter cartridge cleaning procedures in the Spa Care and Maintenance section of this manual ACCESSORY NOTE For a different feeling massage ask your dealer about the HydroPulse option an alternative faceplate for your Moto Massage jet MOTO MASSAGE DX JET NOTE The Moto Massage DX jet is available on the Vista Grandee GG Envoy Vanguard Model VV Aria and Jetsetter JJ spas only The Moto Massage DX automatically travels two streams up and down in a sweeping motion simulating the natural stroking effects of a manual massage The intensity and speed of the Moto Massage DX jet may be adjusted by turning the Comfort Control lever The Moto Massage DX jet has been factory adjusted to provide maximum hydromassage and to achieve full vertical travel with its Comfort Control lever in the full air volume position Should the Moto Massage DX jet not achieve full vertical travel and the problem is not a closed air control valve or clogged filter cartridge then your Hot Spring Service Center should be contacted SERVICE NOTE A slow or non moving Moto Massage DX jet may indicate that the filter cartridge pores are obstructed with dirt body oils or calcification Follow the filter cartridge cleaning procedures in the Spa Care and Mai
108. ove and set aside the filter compartment cover Remove any floating items within the filter compartment Locate the grey filter cap Turn the filter cap counterclockwise until the cap can be removed from the filter standpipe Remove and clean filter cartridges NOTE When replacing the FreshWater silver ion purifier it is an excellent time to clean and rotate the filters to extend their lives To rotate Water Quality and Maintenance Page 59 IRON the filters simply move the filters from one standpipe to another Typically the filter on the circulation system with grey filter cap standpipe and wallfitting is subject to the greatest load By rotating the filters the load placed on the individual filter by the circulation system is greatly reduced This extends the life of the filters Remove the existing FreshWater e silver ion purifier Install the new FreshWater silver ion purifier into the filter standpipe Do not force the FreshWater silver ion purifier down into the filter standpipe Reinstall the cleaned filter cartridges Replace and secure the grey filter cap 10 Replace the filter compartment cover 11 Fold the cover back into place A WARNING Never use the spa with the filter cartridges or filter standpipes removed SILVER IONS QUESTIONS AND ANSWERS Question How are the silver ions actually added to the water Answer The silver ion cartridge contains ceramic beads that are infused with silver By placi
109. pa or using only the rinse cycle when laundering your bathing suit will help to reduce detergent residue in the spa water IMPORTANT Remember to change your water every three to four months TO DRAIN YOUR SPA 1 Disconnect the spa from the power supply by the appropriate method 115 volt models Disconnect the power cord from the house receptacle Set the power cord in an elevated position so as not to allow water to enter the GFCI plug housing during draining of the spa 230 volt models Trip both of the GFCI breakers located in the subpanel 2 Locate the main drain valve for the spa and remove the drain cap Attach the inlet of a garden hose to the drain valve to avoid flooding of the foundation surrounding the spa and route the outlet of the hose to an appropriate draining area NOTE Spa water with a high sanitizer level may harm plants and grass 3 Open the valve by turning the knob The spa will drain by gravitational flow IMPORTANT All Hot Spring spa models will drain almost completely through the main drain valve and the secondary drain Equipment such as the jet pump and heating system will drain Any water remaining within the plumbing or equipment after draining will only need to be removed if the spa is being winterized Allow most of the water to drain through the main drain Remove threaded cap from secondary drain This will drain the remaining water about one gallon from the bleedline system When empty inspect
110. pa with sanitizer if problem is visible or persistent drain clean and refill the spa Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level Adjust pH Shock spa with sanitizer and maintain sanitizer level Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use Adjust total alkalinity and or pH Use a metal deposit inhibitor Adjust total alkalinity and pH if scale requires removal drain the spa scrub off the scale refill the spa and balance the water Service Information Page 67 SPA CARE AND MAINTENANCE RECORD Service Information Page 68
111. r additional service information NO FAULT HEATER AND INTEGRATED PRESSURE SWITCH Watkins Manufacturing Corporation unconditionally warrants the No Fault heater against any failure that would require replacement This warranty s duration is equal to the time period identified in the Component Warranty This warranty defines unconditional as warranty coverage without exception provided that the component has failed to operate properly within the spa s system This means that conditions that would normally invalidate the limited warranty such as water chemistry damage do not apply to the No Fault heater It is important to note that the No Fault heater is protected by both the heater high limit thermostat circuit and the integrated pressure switch The causes of heater high limit tripping are discussed in the previous section If the spa is not heating the red and green lights are blinking but the pump and light are operating then the pressure switch may be open Opening of the pressure switch is normally a result of one or a combination of these problems 1 a clogged filter cartridge 2 blockage within the system plumbing 3 power was not disconnected to the spa before it was drained or 4 an air lock in the plumbing lines Once the problem has been identified and corrected the pressure switch will close which will energize the heater SILENT FLO 5000 CIRCULATION PUMP AND CIRCULATION PUMP THERMAL CUT OFF The Hot Spring Silent Flo 5000
112. r s through each of their operating positions letting the spa water circulate with jets on for equal periods of time For example if your spa has four operating positions leave the SmartJet lever in each position for approximately two to three minutes OPERATION NOTE The Vista Grandee Envoy Vanguard V V V Sovereign Il Aria Prodigy and Jetsetter J JJ SmartJet levers are designed to operate in the 3 o clock and 9 o clock positions The Sovereign SmartJet lever has been designed to operate in the 3 o clock 6 o clock 9 o clock and 12 o clock positions 7 Set the temperature control to the desired temperature between 100 F and 104 F 36 C and 40 C then place the vinyl cover on the spa and allow the water temperature to stabilize approximately 24 hours Make sure you secure the cover in place using the cover locks Periodically check the spa water temperature When the water temperature climbs above 90 F 32 C proceed to the next step 8 Rotate the SmartJet lever s to the primary position 3 o clock and turn on the CLEAN cycle for ten minutes to circulate the spa water After the clean cycle is complete test the spa water for Free Available Chlorine FAC residual If the residual is between 3 and 5 ppm on the test strips found in the test kit go on to the next step If the residual is less than 3 ppm superchlorinate the spa water by adding 1 1 2 teaspoons of chlorine sodium dichlor per 250 gallons 950 liters
113. re connections to GFCI breakers are for reference only Always ensure the white neutral wire is connected to the load neutral of the 20 amp breaker AVAILABLE FROM DEALER NOTE ALL WIRING SHOULD BE COPPER 8 Replace the control box cover and securely tighten the fastening screws Close and secure the equipment compartment door WARNING FILL THE SPA WITH WATER BEFORE TURNING ON THE POWER Once your spa has been filled with water turn it on and test all the circuit breakers A NOTE If both breakers immediately trip verify that the 12 AWG WHITE neutral wire is connected from TB 1 terminal 5 to the L1 load neutral terminal of the 20 amp subpanel breaker Each breaker should be tested prior to each use Here s how 1 Push the TEST button on each GFCI breaker and observe it click off 2 Wait 30 seconds then push the breaker switch to the OFF down position to ensure that it has completely disengaged then push the breaker switch to the ON up position If you don t wait 30 seconds the spa s power indicator may continue to blink try again If any of the GFCI breakers fails to operate in this manner your spa may have an electrical malfunction and you may be risking electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent Electrical Reguirements Page 27 115 VOLT OPERATION usa ONLY The spa must be connected to a dedicated 115 volt 20 amp GFCI
114. reating your spa with polyhexamethylene biguanide Biguanide PHMB eg BaquaSpa sanitizer 1 Close all drains and fill the spa with water through the filter compartment Your Hot Spring spa water level should be maintained approximately 1 1 2 above the top of the highest jet RECOMMENDED Use the FreshStart io cos pre filter to remove unwanted contaminants from the tap water IMPORTANT Watkins Manufacturing Corporation does not recommend that the spa be filled with softened water as this may damage the spa s equipment 2 AFTER the spa has been filled with water and the equipment compartment door is secured power must be applied to the spa 115 volt models Connect the GFCI to the waterproof receptacle and push the RESET button on the GFCI 230 volt models Open the door of the electrical subpanel if your spa is a Grandee G Vanguard and Sovereign Il or a 230 volt converted model reset the 20 amp GFCI breaker first and verify the system is primed see step 3 then reset the 30 amp breaker If your spa is a Vista Grandee GG Envoy or Aria model reset the 30 amp GFCI breaker first verify the system is primed then reset the 20 amp breaker Close and secure the subpanel door 3 The jet pump heating system and all internal plumbing will achieve a partial prime as the spa is filled To check the operation of the jet system and to purge any remaining air from the heating system push the JETS button for the Vista Grand
115. recision jets Comfort B Control system lever Pillow Hydromassage jet with i directional nozzle Hydromassage jet with rotary nozzle Moto Massage jet Precision jets Soothing Seven jets JetStream jet Heater return and spa drain Light lens Filter compartment Main control panel Cup holder 9 D TO zox D AS EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Page 22 Controls and Equipment ELECTRICAL REQUIREMENTS AND PRECAUTIONS Your Hot Spring spa has been carefully designed to give you maximum safety against electrical shock Connecting the spa to an improperly wired circuit will negate many of the spa s safety features Improper wiring may also cause electrocution risk of fire and other risks of injuries Please read and follow the electrical installation requirements and instructions for your specific spa model completely SERVICE NOTE All Hot Spring spa models are equipped with a power indicator which in addition to showing the spa has power to it has a diagnostic function as well It will begin blinking if the heater high limit thermostat has tripped If the power indicator light is blinking follow the instructions in the Troubleshooting section to identify and correct the cause The power indicator will stop blinking
116. refully engineered to provide maximum safety against electric shock Remember connecting the spa to an improperly wired circuit will negate many of its safety features NOTE Long wiring runs may require larger gauge wire than stated We recommend using a maximum 396 voltage drop when calculating wire gauge requirements VISTA SS GRANDEE GG ENVOY KK amp ARIA AR WIRING CONNECTIONS 1 Identify the TB 1 terminal block located inside the control box at the lower left hand corner 2 Connect the 12 AWG BLUE wire from the subpanel 20 amp breaker terminal L1 to TB 1 terminal 1 3 Connect the 12 AWG RED wire from the subpanel 20 amp breaker terminal L2 to TB 1 terminal 3 NOTE The WHITE neutral wire must be attached to the LOAD neutral on the 230 volt 30 amp breaker not to the neutral bus bar in the subpanel The WHITE neutral wire coming from the breaker itself is already connected to the neutral bus bar 4 Connect the 10 AWG BLUE wire from the subpanel 30 amp breaker terminal L1 to TB 1 terminal 2 5 Connect the 10 AWG RED wire from the subpanel 30 amp breaker terminal L2 to TB 1 terminal 4 6 Connect the 10 AWG WHITE wire from the subpanel 30 amp breaker terminal N load neutral to TB 1 terminal 5 7 8 Connect the 10 AWG GREEN wire from the subpanel GROUND bar to TB 1 system ground terminal Using the pressure wire connector provided on the outside of the control box bond the spa to all exp
117. ring concrete to form the slab If you place the spa on the ground even temporarily place stepping stones under the leveling areas see Spa Leveling Instructions The stones should be at least two inches thick and twelve inches square Even with stones in place the spa will inevitably settle and become unlevel Plus a spa surrounded by dirt or grass will soon be filled with dirt or grass from users feet therefore it is important to get it onto a solid foundation as Soon as possible DECK INSTALLATION To be certain your deck can support your spa you must know the deck s maximum load capacity Consult a qualified building contractor or structural engineer To find the weight of your spa its contents and occupants refer to the Spa Specification chart This weight per square foot must not exceed the structure s rated capacity or serious structural damage could result INDOOR BASEMENT INSTALLATION Be aware of some special requirements if you place your spa indoors Water will accumulate around the spa so flooring materials must provide a good grip when wet Proper drainage is essential to prevent a build up of water around the spa When building a new room for the spa it is recommended that a floor drain be installed The humidity will naturally increase with the spa installed Water may get into woodwork and produce dry rot mildew or other problems Check for airborne moisture s effects on exposed wood paper etc in the room To minimize
118. rol lever Deactivate spa lock Replace light assembly Open Comfort Control levers Clean filters Disconnect power for at least thirty seconds to reset heater high limit If it will not reset check for clogged filters If tripping continues call for service Disconnect power for at least thirty seconds If blinking continues call for service SPA WATER MAINTENANCE TROUBLESHOOTING GUIDE Probable causes Solutions o 1 1 Cloudy Water Water Odor Chlorine Odor Musty Odor Organic buildup scum ring around spa Algae Growth Eye Irritation Skin Irritation Rash Stains Scale Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Excessive organics in water Improper sanitization Low pH Chloramine level too high Low pH Bacteria or algae growth Build up of oils and dirt High pH Low sanitizer level Low pH Low sanitizer level Unsanitary water Free chlorine level above 5 ppm Total alkalinity and or pH too low High iron or copper in source water High calcium content in water total alkalinity and pH too high Clean filters Shock spa with sanitizer Add sanitizer Adjust pH and or alkalinity to recommended range Run jet pump s and clean filters Drain and refill the spa Shock spa with sanitizer Add sanitizer Adjust pH to recommended range Shock spa with sanitizer Adjust pH to recommended range Shock s
119. rting with the eight hour shutdown mode If a different eight hour shut down time is desired deactivate the Summer Mode then reactivate at the beginning of the desired eight hour shut down time IMPORTANT The Summer Mode will not lower the spa s water temperature below the ambient air temperature To activate the Summer Mode simply follow these steps 1 Set the temperature control to 80 F 26 C 2 Onthe control panel simultaneously press and hold for three seconds Temp Plus and Temp Minus buttons to activate the Summer Timer The Summer Mode must be deactivated when cooler temperatures return To do this simply repeat step 2 A WARNING Failure to deactivate the Summer Mode when the temperature drops below 32 F 0 C will result in freezing of the spa Damage resulting from this situation is not covered under the terms of the warranty ARIA MUSIC SYSTEM Available on the Aria model only The Aria sound system includes the following n tune AM FM receiver MP3 CD player Two Pop Up rotating Satellite Speakers Sub woofer located inside spa between shell and removable panel on the back side IMPORTANT The User manual for the CD AM FM Stereo has been included in the spa s Owner s Packet SPEAKER OPERATION Speaker with Arrows Your Aria spa is equipped with two pop up Satellite speakers pointing towards To operate the pop up speakers each other 1 Press the button next to the speaker 2 Rotate the speaker to the des
120. s fails to operate in this manner your spa may have an electrical malfunction and you may be at risk of electrical shock Turn off all circuits and do not use the spa until the problem has been corrected by an authorized service agent A WARNING Removing or bypassing any GFCI breaker will result in an unsafe spa and will void the spa s warranty IMPORTANT Should you ever find the need to move or relocate your Hot Spring spa it is essential that you understand and apply these installation requirements Your Hot Spring spa has been carefully engineered to provide maximum safety against electric shock Remember connecting the spa to an improperly wired circuit will negate many of its safety features NOTE Long wiring runs may require larger gauge wire than stated Vista SS Grandee GG Envoy KK amp Aria AR 230 volt permanently connected model WARNING THE EXACT PHYSICAL LOCATION OF THE TERMINALS ON THE GFCI BREAKER WILL VARY BETWEEN MANUFACTURERS CONNECTING THE HOT WIRE TO THE NEUTRAL TERMINAL WILL CAUSE IRREVERSIBLE DAMAGE TO THE CONTROL BOX HEATER GROUND 230V 50 Amp 2 POLE CIRCUIT BREAKER NON GFCI N ms u 8 AWG WHITE NEUTRAL o L2 10 AWG GREEN GROUND 6 L2 12 AWG RED GRD 20A 8 AWG BLUE L1 Ls ls L 412 AWG BLUE 50A 8 AWG RED L2 L2 10 AWG RED Is 1 L1 410 AWG BLUE 30A S N 10 AWG WHITE
121. s on the front of the IQ 2020 spa control box 4 Openthe control box cover a ba quM Ea 5 Identify TB 1 located in the lower left hand comer inside the control box PAR uat ilg icm 6 Referto Figure 1 item A Remove both the 3 pin jumper attached to terminals 3 4 and 5 and the 2 pin jumper attached to terminals 1 and 2 7 Refer to Figure 1 item B Remove the power cord wires from terminals 2 4 and the system ground terminal O Refer to Figure 1 item C Attach the 2 pin jumper to terminals 4 and 5 12345 Unscrew the power cord strain relief and remove the power cord from the access hole in the control box 10 On the large circuit board locate the program jumpers JP 1 through JP 12 positioned near the center of the circuit board with JP 1 being the top jumper T WARNING Do not allow pliers to contact any electronic components inside the control box Prodigy H 11 Use a pair of needlenose pliers to place the program jumpers as shown in Figure 2 use Watkins P N 36021 Jetsstter JAM NOTE The program jumpers JP 1 JP 2 and JP 3 must be set correctly for the spa to operate Figure 2 illustrates the JP 1 Figure 2 LJ correct jumper settings x Converting from 115 volts to 230 volts changes the voltage supplied to the heater from 115 volts to 230 volts The jet JP4 o o pump will continue to operate at 115 volts
122. s when using the spa The Vista uses one 2 5 HP Wavemaster 9000 single speed jet pump and one 2 5 HP Wavemaster 9200 two speed pump Grandee G and Vanguard Model VV use two 1 65 HP Wavemaster 7000 jet pumps The Grandee GG uses one 2 0 HP Wavemaster 8000 and one 2 5HP Wavemaster 9000 single speed jet pump and the Envoy uses one 2 0 HP Wavemaster 8000 single speed and one 2 0 HP Wavemaster 8200 jet pump having two speeds The Aria uses one 2 5 HP Wavemaster 9000 single speed jet pump and one 2 0 HP Wavemaster 8200 two speed jet pump The Sovereign Il uses a 2 5 HP Wavemaster 9000 single speed jet pump NOTE Vanguard Model V Endurol spa uses a 2 5 HP Wavemaster 9000 single speed jet pump The Vista Grandee G Envoy Vanguard V VV and Sovereign ll are equipped with a No Fault titanium high watt density heater The heating system consists of a 6 000 watt 6 KW heater on the Grandee G Vanguard V V V and Sovereign II while a 4 000 watt 4 kW heater is used on the Vista Grandee GG Envoy and Aria spas The spas are also equipped with an energy efficient low flow circulation pump and a high limit thermostat for protection of user and equipment In each of these spas the heater will turn on while the jet pump is operating after a 1 1 2 degree temperature drop to help maintain the water temperature during spa use Factors such as the number of people using the spa the air temperature and the length of ti
123. stion When open my spa smell chlorine How do get rid of this smell Answer There are two types of chlorine in your spa The first is the Free Available Chlorine FAC which is the chlorine available to sanitize your spa This type of chlorine does not have an odor The second is Chloramine which is residue from chlorine already expended Chloramines have a strong chlorine odor The smell from Chloramines can be eliminated by shocking the water If you smell chlorine in the water your spa is reminding you to add a shock treatment Question Why can t fill my spa with soft water Answer Soft water is essentially the same as regular water except that most or all of the calcium has been replaced by sodium Soft water may be corrosive to the heater and other components Replacement of spa components damaged by soft water is extremely expensive Question am trying to reduce the number of chemicals to which my family is exposed Do really need to use so many chemicals and in such large amounts Answer While over exposure to any chemical can be gt unhealthy many low levels of chemicals are effective and beneficial In the case of spa water the chemicals recommended in the Hot Spring water maintenance program are needed to protect the user from water borne pathogens disease causing microbes and to prevent corrosion of spa components The EverFresh water care system minimizes the use of chemicals with harsh side effects such as hal
124. surfaces DON T use swimming pool muriatic acid to lower pH DON T use compressed sanitizers The use of bromine sticks or tablets in floater which may become entrapped in a lounge or cooling seat or sink to the spa floor have been shown to cause discoloration of or surface distress to a spa s shell DON T use a floater type sanitization system as a low or no maintenance solution to your spa maintenance program Page62 Water Quality and Maintenance The spa shell easily can withstand the effects of a properly administered sanitizer Floating dispensers can become trapped in one area and cause an over sanitization or chemical burn of that particular area If the dispenser setting is too high the high concentration can discolor the spa shell and damage the underside of the cover Automatic floating dispensers have a tendency to either over brominate or under brominate as the rate of erosion varies greatly Damage to the spa and cover can occur very quickly A WARNING Watkins Manufacturing Corporation DOES NOT recommend the use of any floating chemical dispenser Damage to the spa shell or components caused by a floating chemical dispenser is specifically not covered under the terms of the limited warranty DON T use a sanitizer which is not designed for spas DON T use household bleach liquid sodium hypochlorite DON T broadcast or sprinkle the chemicals onto the water surface This method may cause chemically induced spa surf
125. t Spring dealer and request Part 70798 IMPORTANT SPA INSTRUCTIONS The following contains important spa information and we strongly encourage you to read and apply them DO Use and lock the vinyl cover when the spa is not in use whether it is empty or full Follow the Spa Care and Maintenance recommendations stated in this manual Use only approved accessories and recommended spa chemicals and cleaners DON T Leave the Hot Spring spa exposed to the sun without water or the cover in place Exposure to direct sunlight can cause solar distress of the shell material Roll or slide the spa on its side This will damage the siding Lift or drag the vinyl cover by using the cover lock straps always lift or carry the cover by using the handles Attempt to open the electrical control box There are no user serviceable parts inside Opening of the control box by the spa owner will void the warranty If you have an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the problem contact your authorized Hot Spring dealer Many problems can easily be diagnosed over the telephone by an Authorized Service Technician SAVE THESE INSTRUCTIONS Safety Information Page 3 SPA SPECIFICATIONS Dd 230 volt 50 amp 231m Single phase GFCI x ill 2 54m protected circuit Grandee 77 x 84 it ot amp 2 31 ngle phase CFCI mone a X protected circuit 254m Model
126. t of the control panel display That way even if the control panel is off you can simply glance at the READY indicator light to determine whether or not your spa is within the range of your set temperature Power Indicator The POWER indicator is on when the spa is properly supplied with power It also provides a diagnostic function a blinking power indicator indicates that the heater high limit has tripped meaning that either the spa water is above its acceptable temperature range or a malfunction has occurred within the spa such as low circulation due to clogged filters An off power indicator means that there is a problem with the spa control box or the power supplied to the spa Ready Indicator The READY indicator will light when the spa water temperature is within 2 1 2 F 1 4 C of the set temperature and will turn off when the temperature is outside of that range If you increase or decrease the temperature setting of the spa the ready indicator will turn off until the spa temperature reaches the acceptable range for the new set temperature Additionally a blinking READY indicator indicates that a problem exists with the temperature sensor Clean Indicator The CLEAN indicator lights up when the CLEAN button is pressed It remains on during the ten minute clean cycle used for water maintenance then automatically shuts off at the end of the cycle The JET symbol will also illuminate on the display to indicate that the jet pu
127. th press high speed of jet pump 1 and low speed of jet pump 2 bih press high speed of jet pump 1 6th press jet pumps OFF GRANDEE G amp VANGUARD VV 1st press jet pump 1 ON 2nd press jet pump 1 amp 2 ON 3rd press jet pump 2 ON 4th press jet pumps OFF Control Panel Operations Page 47 VANGUARD V SOVEREIGN PRODIGY amp JETSETTER J JJ 1st press jet pump ON 2nd press jet pump OFF If the jet pump will not engage make sure SPA LOCK is deactivated SPA LOCK disables the controls on both the main and auxiliary control panels LIGHT CONTROL See Main Control Panel s Light Control section SPAUDIO MUSIC SYSTEM CONTROL The Vista Grandee Envoy and Vanguard spas are equipped with a SpAudio ready auxiliary control panel This auxiliary panel will allow you to control the light and jets features and controls the volume and the equalization of the SpAudio music system if SpAudio is installed on your spa SOUND CONTROL For SpAudio sound control the Mode button must be pressed followed by another auxiliary panel button to make an audio change To increase or decrease the volume first press the Mode button once followed by the LIGHT VOLUME PLUS or the LIGHT VOLUME MINUS button as many times as desired within 5 seconds of each key press to increase or decrease the volume of the SpAudio system The auxiliary panel reverts back to normal function if a key is not pressed within the 5 second ti
128. the 9 o clock position e 4 directional Precision jets on left back wall 2 rotary Precision jets in armrest wrist jets 4 directional Precision jets on right back wall 1 Moto Massage DX jet on right front e 2 JetStream jets in FootWell system Jet Pump 2 Jet System 1 Right SmartJet lever in the 3 o clock position e 6 HydroStream jets left back wall e 1 Water Feature 4 HydroStream jets with 2 directional hydromassage jets right back wall t Jet Pump 2 Jet System 2 Right SmartJet lever in the 9 o clock position e 2 HydroStream jets left back wall 2 directional Precision jets in left back seat calf area 2 directional hydromassage jets right back wall 2 directional Precision jets in right back seat calf area 4 directional Precision jets above right front Moto Massage jet 2 directional hydromassage in in lounge FootWell Jet Menus Page 33 e rior Jet Pump 1 Jet System 1 Jet Pump 2 Jet System 1 Left SmartJet lever in the 3 o clock position Right SmartJet lever in the 3 o clock position e 1 Moto Massage jet on left rear e 1 Moto Massage jet on right rear 4 directional Precision jets above left Moto Massage jet 4 directional Precision jets above right Moto Massage jet e 3Jet Cluster system on left wall 1 directional hydromassage 2 Soothing Seven 2 dual port rotary jets on back wall 10 directional Precision jets on right front 1 directional hydromassage jet on back wa
129. the jets symbol will illuminate on the control panel display Vista Envoy amp Aria will run in low speed with AE first press and high speed with second press The symbol will remain lit until the button is SET TEMPERATURE SET TEMPERATURE DISPLAY P zT pressed to turn off the jet pump or after two hours of continuous operation when the pump A E N is automatically shut off by the control system i lt lt The CLEAN button provided as a convenient timer for water maintenance activates the jet S N pump for a ten minute period The CLEAN indicator will turn on and the JET symbol on the display will illuminate to indicate the jet pump is engaged Next you may add properly measured spa water chemicals into the filter compartment The jet pump and clean indicator will automatically shut off after ten minutes If the jet pump will not engage make sure SPA LOCK is deactivated SPA LOCK disables the controls on both the main and auxiliary control panels LIGHT CONTROL STANDARD The intensity of the spa s light is controlled using the LIGHT plus or LIGHT minus buttons To turn on the spa light press the LIGHT plus button The light will turn on at maximum intensity and the light symbol will illuminate on the UGHTACTNATION control panel display To reduce the intensity of the light press the LIGHT minus button The intensity of the light will decrease each time the button is pressed
130. the spa shell and clean as required Follow the Care of the Exterior Finish instructions Close the drain valve and reinstall the drain cap Reinstall threaded cap onto secondary drain oon oS Replace or close the equipment access door and replace the screws 10 Refill the spa through the filter compartment BEFORE restoring power IMPORTANT Always clean and rotate the filter cartridges each time the spa is drained for cleaning FILTER SYSTEM Hot Spring spas are equipped with balanced filtration meaning that the filter cartridges are sized to meet the needs of the jet pump system Additionally a separate filter is dedicated to serving the 24 hour circulation system As with any water filtering system the filter cartridges may become clogged resulting in reduced water flow It is important to maintain a clean unobstructed filtering system This not only provides the maximum performance from the jets but allows the 24 hour filtration system to function effectively Watkins Manufacturing Corporation recommends the filter cartridges be cleaned by soaking to dissolve minerals at least once every month The Tri X filter standard on Vista Grandee GG Envoy and Aria models only can also be cleaned in the dishwasher using no soap and no dry cycle Please contact your Hot Spring dealer for details SERVICE NOTE Rotating the placement of the filter cartridges within the filter compartment after each cleaning will help to extend
131. their service life A WARNING The frequency and duration of use and the number of occupants all contribute to determining the appropriate time between filter cleanings More use means that more frequent filter cleanings are required Failure to maintain the cartridges in a clean unobstructed manner will result in reduced water flow through the heater assembly that may cause the High Limit Thermostat Heater Thermal Cut off or Circulation Pump Thermal Cut off to trip If this high limit or thermal cut off trip occurs during sub freezing temperatures and goes unnoticed the spa water may freeze Any damage to the spa due to freezing caused as a result of poor maintenance stated under misuse or abuse in the Hot Spring spa Limited Warranty will not be covered by your spa warranty A DANGER To reduce the risk of injury to persons using the spa DO NOT remove the suction fittings filter standpipes located in the filter compartment and do not sit on the filter lid in extreme cases the lid could crack and break This occurrence is considered abuse and is not covered under warranty Page 50 Spa Care and Maintenance PILIER CARTRIDGES REMOVAL amp CLEANING Disconnect the spa from the power supply by the appropriate method 115 volt models Disconnect the power cord from the house receptacle Set the power cord in an elevated position so as not to allow water to enter the GFCI plug housing during draining of the spa 230 volt models Trip both o
132. tial that you understand and apply these installation requirements Your Hot Spring spa has been carefully engineered to provide maximum safety against electric shock Remember connecting the spa to an improperly wired circuit will negate many of its safety features NOTE Long wiring runs may require larger gauge wire than stated We recommend using a maximum 396 voltage drop when calculating wire gauge requirements Page 28 Electrical Requirements OPERATING INSTRUCTIONS Hot Spring spas are manufactured in two different electrical versions 230 volt permanently connected and 115 230 volt convertible models The largest spa models the Vista Grandee Envoy Vanguard Sovereign Il and Aria are available only as 230 volt permanently connected models these spas can not be converted to 115 volt systems and utilize a continuous heating system This means that the heater may turn on while the jet pump is operating unlike 115 volt models where the heater will automatically be tumed off when the the jet pump is turned on The remaining spa models the Sovereign Prodigy and Jetsetter are available as 115v 230v convertible systems meaning that a 115 volt model can be converted to a 230 volt model The benefit of operating in 230 volt mode is an increase in the wattage heater capacity of the heater allowing the heater to run when the jet pump is operating which keeps your water hotter longer when the jets are in use Contact
133. ty The amount of bicarbonates carbonates and hydroxides present in spa water Proper total alkalinity is important for pH control If the TA is too high the pH is difficult to adjust If the TA is too low the pH will be difficult to hold at the proper level The desired range of TA in spa water is 125 to 150 ppm Page 64 Water Quality and Maintenance SERVICE INFORMATION GENERAL INFORMATION Your Hot Spring spa has been designed to provide years of trouble free use As with any appliance problems may occasionally occur that require the expertise of a qualified service person Though such simple repairs as resetting a GFCI switch or breaker resetting a high limit thermostat or replacing a light bulb may not require a service call they may indicate that a more serious condition exists These conditions may require an experienced service person Before calling for service please refer to the Troubleshooting Guide NOTE Always retain your original sales receipt for future reference GFCI AND HIGH LIMIT THERMOSTAT If your spa fails to operate at any time first check the power supply to the spa In 115 volt models check the GFCI at the end of the power cord In 230 volt models check each of the GFCI breakers in the subpanel If a GFCI has tripped reset it If it will not reset this may be an indication of a ground fault short circuit within the electrical components Contact an Authorized Service Technician for a complete diagnosis I
134. ure lever mn Dovoz zr aAa STIO E is E m 0 2 o EQUIPMENT COMPARTMENT 1 Wavemaster jet pump Ozone injector 5 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Page 18 Controls and Equipment ARIA MODEL AR OVERHEAD VIEW A SmartJet system lever B Precision jets Comfort Control System lever C Moto Massage jet Comfort Control system lever Pillow Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Precision jets HydroStream jet Soothing Seven jets JetStream jet Moto Massage DX Jet Heater return and spa drain Light lens Filter compartment Main control panel Auxiliary control panel Cup holder Water feature Water feature lever Pop up speaker Radio m o m CANNOYUYUONOZEIT ATI TO EQUIPMENT COMPARTMENT 1 Wavemaster jet pump 5 Ozone injector 2 No Fault heater 6 Main drain valve 3 Silent Flo 5000 circulation pump 7 Secondary drain 4 IQ 2020 control box 8 Bonding terminal Controls and Equipment Page 19 PRODIGY MODEL H OVERHEAD VIEW A SmartJet system lever B JetStream jet Comfort Control system lever C Precision jets Comfort Control system lever D Hydromassage jet with directional nozzle Hydromassage jet with rotary nozzle Precision jets Soothing Seven
135. verwood spa cabinet Everwood consists of a rigid polymer that combines the durability of plastic with the beauty of redwood Everwood won t crack peel blister or delaminate even after prolonged exposure to the elements Spa Care and Maintenance Page 51 Cleaning of Everwood consists of simply spraying the cabinet with a mild soap and water solution to remove any stains and residue Do not rub the Everwood with an abrasive material or use abrasive cleaners as this may damage its texture Watkins Manufacturing Corp recommends touch up or restaining of the Everwood every three to four years this will vary according to the environment Contact your local dealer for restaining procedures and recommended stains CARE OF THE SPA COVER A WARNING The cover is a manual safety cover that meets or exceeds all prevailing requirements of ASTM Standards for spa safety covers when installed and used correctly as of the date of manufacture Non secured or improperly secured covers are a hazard Open the cover to its fully open position before use VINYL COVER The vinyl spa cover is an attractive durable foam insulation product Monthly cleaning and conditioning are recommended to maintain its beauty To clean and condition the vinyl cover 1 Removethe cover from the spa and gently lean it against a wall or fence 2 With a garden hose spray the cover to loosen and rinse away dirt or debris 3 Usinga large sponge and or a soft bristle brush and usi
136. your authorized Hot Spring dealer for the requirements to convert between electrical systems at your home IMPORTANT Improper conversion from one system to another may damage the spa s electrical components Always consult your authorized Hot Spring dealer prior to converting from one electrical system to another 230 VOLT PERMANENTLY CONNECTED MODELS Vista Model SS Grandee Model G GG Envoy Model KK Vanguard Model V V V e Sovereign Model Il Aria Model AR The 230 volt permanently connected models come with a subpanel which contains two GFCI circuit breakers a 20 amp 230 volt GFCI circuit breaker and a 30 amp 230 volt GFCI circuit breaker The Grandee G Vanguard and Sovereign II use the 20 amp breaker for the jet pump and control circuit while the 30 amp breaker is used for the heating system The Vista Grandee GG Envoy and Aria use the 20 amp breaker for the heating system while using the 30 amp breaker for the jet pumps and control circuit The subpanel and spa must be hardwired by a licensed electrician using appropriate wire conduit and fittings The Vista Grandee Envoy and Vanguard V V spas are equipped with two jet pumps that allow you to operate each half of the jet system separately or both halves simultaneously Each half of the jet system has two different jet menus which are selected with the individual SmartJet levers This feature allows you to select any one of four menus or a combination of menu

301320 HSS Manual Rev B 07

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