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        Utilizing Wireless Polling Devices to Enhance Classroom Participation
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1.  81 61  8 76   2  focus question only    78 06  9 24   and 3  neither WPD nor focus question   77 27   10 71   Follow up tests of least significant difference indicated  there was a significant difference between class format one and  three but not between one and two or two and three  The use of  WPDs to elicit interactive classroom participation to focus  questions resulted in higher exam scores than when neither  WPD nor focus questions were used     38 SYSTEMICS  CYBERNETICS AND INFORMATICS    Table 2    Ratings  Means and Standard Deviations on Questions for  WPD Classes Only  4 point scale                 Ratings  Questions 4 3 2 1 X SD  1  I was satisfied with  the technology used  in the class  56 1  36 8  7 0    3 49 0 63    2  This course used  classroom technology  very effectively  50 9  47 4    1 8  3 47 0 60   3  I would be likely to  take another course that  uses this type of  technology  38 6  52 6  8 8    3 30 0 57   4  In this class  the  technology helped to  increase my class  participation    5  In this class  the  technology helped me  earn a higher grade  33 9  46 4  19 6     53 6  42 9  3 6    3 50 0 57    3 14 0 72       DISCUSSION    Technology has the capability to enhance the learning  process of students  but it is not always an easy task to  determine what type of technology will be the most efficient  and effective  7   A good fit among university  department   faculty  and students is needed in order to insure the success of  implementation  T
2.  before investing time  money and student involvement  rather than after the fact  We propose ten factors that are  summarized below as selection criteria for a WPD system     Type of technology  WPD systems are based on infrared  IR    radio frequency  RF   or Wireless WiFi that use a recognized  wireless standard such as the 802 11b g wireless networks  found on many campuses  Although least expensive and most  prevalent  there are disadvantages to the use of IR because it  requires a line of sight path for communication     something  which is hard to achieve in large classroom settings  RF  technology overcomes that obstacle at a price  Wireless WiFi is  the most flexible technology  but it requires the student to have  access to a wireless PDA or a wireless laptop or notebook PC  making its prohibitive to many     Cost  A WPD consists of the student response system  SRS    or    clicker     and the receivers that serve as the interface to a  computer  and the software  Typically  students are burdened  with the costs of the SRS that can be just the cost of the device     VOLUME 5   NUMBER 3 ISSN  1690 4524    or the cost of the device plus registration fee imposed by a  vendor to provide necessary access to a web site and services   As big as this cost may appear to a student  it is minimal when  compared to the cost of installation  administration and  maintenance that is borne by the university     Quality  Students often carry their clickers in their backpacks  that a
3.  setting  At the same time  technological advances  have presented options for becoming more effective in the way  the way we teach  In larger classes it becomes more difficult to  ascertain if students have a working knowledge of material  covered or if more time needs to be spent on a particular topic   The idea of    just in time    teaching as proposed by Novak et al   focuses in an interactive engagement approach that allows on   going assessment of student understanding and is supported  through the use of technology  2     While technological advances have begun to provide  options to meet some of these demands in the classroom setting   it is often necessary to choose among those options very  carefully and to determine how the technology will fit with  learning objectives  3   It is easy to become overwhelmed by  the    bells and whistles    of technology  but it is important to  remember that learning is the key objective not technology   How then does a faculty member institution balance constraints   i e   time  money  physical resources  with advances in  technology  One of the objectives of this paper is to provide a  way to begin evaluating the option of using WPDs based on  their particular needs  a way of assessing student attitude toward  technology in the classroom  and questions to take back to their  perspective institutions  The second part of the paper looks at    36 SYSTEMICS  CYBERNETICS AND INFORMATICS    specific data on the WPD system by the presen
4. Utilizing Wireless Polling Devices to Enhance Classroom Participation    Cathy W  Hall  Department of Psychology  East Carolina University    Greenville  North Carolina  25848  USA    and    William W  Swart    Department of Decision Sciences  East Carolina University  Greenville  North Carolina  25848  USA    ABSTRACT    Actively engaging students in learning processes   especially as class sizes increase  has become a major challenge  for many in education  While technological advances have  begun to provide viable options  it can be a daunting task to  choose among the technology available that will serve one   s  specific needs  The first part of this paper discusses some of the  options that allow for more active learning  discussion of  faculty student factors in adoption considerations  and a focus  on wireless polling devices  WPD  in particular  The second  section discusses data obtained from student opinion surveys on  the use of WPDs in undergraduate classrooms and assessment  of WPD technology on student learning via course grades     Keywords  Wireless Polling Devices  Interactive Learning   Active Participation via Technology     INTRODUCTION    Higher education faces many challenges today including  keeping up to date with technological advances amid budgetary  constraints  Serim  1  notes that schools as well as instructors  are stretched almost to the breaking point by the demands of  society  and this is probably felt the most dramatically in the  classroom
5. active  participants  It can also provide immediate feedback to both  the student and instructor and allow for    just in time    teaching  measures to be implemented  Instructors are also able to choose  from options that offer specifically designed packages that  accompany texts  4  or they may choose to develop their own    VOLUME 5   NUMBER 3 ISSN  1690 4524    material  There are many options available  While there are  many advantages  there are pitfalls as well  Technology can  enhance learning  but it is not the panacea that some perceive it  to be  There needs to be planning for efficient and effective use  in conjunction with learning objectives      4  Swart  W  PRS Questions in Power Point Format to  Accompany Principles of Operations Management   Heizer  J and render B   Pearson Prentice Hall  2006      5  Heinich  R   Molenda  M   Russell  J  D    amp  Smaldino   S  E  Instructional media and technologies for learning     7  ed    Upper Saddle River  NJ  Merrill Prentice Hall   2002     REFERENCES     1  Serim  F  Information technology for learning  No school    left behind  Fayetteville  NY  Big6 Associates  2003   6  Hall  C  W  CPS  Increasing classroom participation via    technology  National Social Science Journal  26 1     2  Novak  G  M   Patterson  E  T   Gavrin  A  D   Christian  W  49 56     Just in time teaching  Blending active learning with web    technology  Upper Saddle River  NJ  Prentice Hall  1999   7  Donaldson  J  A  Education  learning  an
6. ctive learners via WPD indicated significantly more  positive responses across the following areas  feeling  comfortable participating in class  the effectiveness of questions  asked in class  the student   s likelihood of asking questions in  class  feeling that they were active participants in class  and  being able to focus attention on the material being covered   Overall results are presented in Table 1 and 2     Table 1    Analysis of Variance and Means of Questions for WPD and  non WPD Classes  n 212              Mean   Question Square F p  1  Comfort in participating 13 09 23 02   lt  01  2  Relevance of focus questions 10 09 22 75   lt  01  3  Likelihood of asking   questions in class 8 86 11 53   lt  01  4  How active a participant 29 42 46 31  lt  01  5  Ease in focusing attention 2 41 1 39 ns  8  Willingness to pay extra for   technology in class 73 62 49 69  lt 01    Questions 6  amp  7 were specific to WPD classes only and means  are given in relation to the 4 point scale    6  Interest taking another class that uses technology X   2 93  7  Comfort in using technology X   3 43       An ANOVA was computed with class format  WPD  amp   focus questions  focus questions only  and neither WPD or  focus questions  as the independent variable and scores from  exam one as dependent variable  Results indicated a significant  effect  F 2  152    3 13  p    04  y   04  Means and standard  deviations for exam scores for each group were as follows  1   WPD and focus question
7. d technology  In    P  L  Rogers  Ed   Designing Instruction for Technology    3  Rogers  P  L  Teacher designers  How teachers use  Enhanced Learning  London  England  Idea Group  instructional design in real classrooms  in P  L  Rogers Publishing  2002  pp  19 54     Ed   Designing for technology enhanced learning    pp  1 18   London  England  Idea Group Publishing    2002  pp  1 18     ISSN  1690 4524 SYSTEMICS  CYBERNETICS AND INFORMATICS VOLUME 5   NUMBER 3 39    Appendix A    Selection Criteria Spread Sheet          OPTION 1 OPTION 2 OPTION 3 OPTION 4       CRITERIA  I  Cost  Student  Clicker  Registration Fee  II  Type of Technology  Infrared  IR   Radio Freq  RF   Wireless WiFi  III  Quality  Hardware  Clicker  Receiver  Software  IV  Scalability  Small class only  Small and medium classes  Small to large classes  V  Compatibility Course  Management Systems  Blackboard  WebCT  Other  VI  Compatibility with  Instructor Resources  Power Points  Solution Manuals  Question Banks  TESTGEN  Other  VII  Campus Standard  None  CPS  PRS  Other  VIII  Training                                                                                                          User guide       Training Video       Interactive computer   based training       IX  Customer Support       Web site       Technical support phone       Integrated support with  textbook publisher       X  Functionaity       Entering Questions       Manually       Power Point interface       Power Point  amp  textboo
8. his fit cannot be done without spending time  assessing the role technology is expected to play and how it  will enhance current teaching methods  If a good fit is not  found and technology is adopted that does not meet the  expectations and needs of the users  it may be very difficult to  get potential consumers to reinvest in technology with respect  to time and monetary commitments in the future  Planning in  advance can help alleviate potential problems    Research from the current study supports the benefits of  technology  specifically WPD technology  in student  perceptions of benefits as well as actual benefits with regard to  academic success  The WPD system allows active  participation in the learning process  Instead of just one or two  students answering questions  the WPD provides a means for  every student to respond and to see how individual responses  correspond to overall class response  The ability to be able to  modify teaching methods in order to help students develop  their own personal knowledge base has been cited as an  effective component of the learning process  3   WPD provides  the instructor with immediate feedback of student  comprehension and allows for the modification of teaching  methods in a timely manner  Costs in terms of both time and  money are reasonable  and there is also ease in portability from  one classroom to another    In summary  technology has the capability of enriching  the learning environment by helping all students become 
9. include multiple  choice  true false  single numerical answer  single text answer   and open ended  Confidentiality options can include choices  between using a students name  a student ID number  or no  identifier at all  The record keeping options can range from  proprietary stand alone software to being compatible with a  course management system such as Blackboard or WebCT to  the ability to import export grade book information through  coma delimited spreadsheets or data base files     In addition to the above selection criteria  there are other  basic questions to ask that focus on the intended use of the  technology  These questions include  1  does the technology  match the curriculum  2  is it accurate and current  3  does it  contain clear and concise language  4  will it arouse  motivation and maintain interest  5  does it provide for learner  motivation  6  is it of good technical quality  7  is there  evidence of effectiveness  8  Is it free from objective bias and  advertising  9  is a user guide or other documents included    5   Beyond the above  ask what the technology will allow you  to do that you are currently not accomplishing  and how the  technology will aid in more efficient and effective student  feedback and participation  6   Appendix A presents a  checklist of the above noted criteria     USING THE TECHNOLOGY    This part of the paper looked at student perceptions of  technology as well as academic performance using WPDs   Student surveys were obta
10. ined with regard to classroom  participation and perceptions of technological use in the  classroom for an upper level course in psychology and an  upper level course in operations management in business  The  survey asked students to respond to a series of questions using  a 4 point Likert scale with 1 being the lowest rating and 4 the  highest in regard to their perceptions of technology in the  classroom  Student opinion survey data were collected across  semesters when WPDs were  n 90  and were not  n 122  used  for operations management course and upper level psychology  course  In addition to student opinion surveys  academic  performance as measured by test scores on a standard exam  were collected across three semesters in the psychology course     VOLUME 5   NUMBER 3 37    The material covered in the psychology course was consistent  across the three semesters and the same exam was used to  measure student performance  The variation across semesters  was the way in which the material was presented  Three  variations in presentation were assessed and they were  1  use  of WPD to respond to focus questions developed on the material  covered  n 56   2  only the focus questions on the material  covered were used and students did not use the WPD  n 47    and 3  class lecture format without the use of focus questions or  WPD  n 52      RESULTS    A series of ANOVAs indicated significant differences in  students    ratings of the class as a whole  Those students who  were a
11. k  question bank       Power Point  amp  TestGen       Type of Questions       Multiple choice       True False                         Single numerical answer       40 SYSTEMICS  CYBERNETICS AND INFORMATICS VOLUME 5   NUMBER 3 ISSN  1690 4524       Single numerical  amp  text  answer       Open ended       Confidentiality       Use student ID       Option no identifier       Grade Book       Integrated w software                Ability to import export                ISSN  1690 4524 SYSTEMICS  CYBERNETICS AND INFORMATICS    VOLUME 5   NUMBER 3    41    
12. owever  that does not  necessarily mean that there is software compatibility that allows  the publisher   s question banks and test generation to interface  with the WPD software  For example  the text materials for the  operations management course included among the instructor  resources a set of questions specifically designed to be used in  conjunction with WPDs  4   While some provide for  Powerpoint slides to be directly converted to appropriate WPD  questions  others do not allow questions from question banks or  files from a system such as TestGen to be directly converted to  a WPD format     Campus Standards for WPD   s  WPDs  generally speaking   are not compatible with each other  Thus  as a result of the  partnerships that exist between some publishers and some WPD  providers  it is conceivable that students have to purchase  different WPDs for different classes which may not be practical  or cost effective  To avoid this situation  many institutions are  or have considered the feasibility of establishing a campus wide  standard for WPDs  Given the current state of the technology   such a standard will result higher SRS cost to students when the  discounted SRS device bundled with a particular textbook is not  compatible with the standard     Training  As with most technology  using a WPD system is  relatively easy once you know how  However  what it takes to  get to that point is directly associated with the user friendliness  of the training materials that are a
13. re frequently tossed around  Unless a campus has  dedicated rooms for this technology  the receivers and  connectors are often carried by faculty that try to find an  appropriate place for them in their classroom  in particular if  they are using an IR technology which requires line of sight  path for communication with students  Dropping receivers is a  usual consequence of this process  In other words  the WPD  receive rough treatment and consequently must be rugged and  of high quality  Similarly  the end result of using these devices  in the classroom is a student grade  Software malfunctions and     bugs    are not tolerated for very long in a classroom  environment     Scalability  Infrared based WPD   s often work well in small  classrooms but this performance deteriorates when placed in a  larger classroom requiring the purchase of RF or wireless WiFi  based technologies at higher costs     Compatibility with Course Management Systems  Some  WPD providers offer software compatibility with course  management systems such as Blackboard or WebCT so that  their capabilities can be integrated with those provided by the  course management system  At the same time  some WPD  providers provide access to their own course management  system via a web interface     Compatibility with and among publisher instructor  resources  Many publishers have formed partnerships with  WPD providers that provide substantial student discounts when  the SRS is    bundled    with the textbook  H
14. ters  Two  courses were chosen for this purpose  One course was a social  science course in psychology and the second course was a  business course in operations management    A good rule of thumb for many in higher education might  be a statement by Cubero as cited in Novak et al   2      As you  enter a classroom ask yourself this question  If there were no  students in the room  could I do what I am planning to do  If  your answer to the question is yes  don   t do it     Learning  should be an interactive process between the instructor and  students as much as possible  WPDs allow for this active  learning by inviting class participation  enhancing lectures   engaging all students  and facilitating concept checks and  quizzing students over material that has been covered  WPDs  also allow instructors to assess whether or not students have  grasped information and it is time to move forward  or if more  time needs to be spent on certain concepts  The questions  posed in this research study were  1  does using WPDs  improve students    perceptions of active classroom  participation  and 2  does the use of WPDs impact students     academic performance  The analysis of the data collected for  this study resulted in an affirmative response to both questions   Thus  we begin by considering some of the factors that should  be taken into account when selecting a particular WPD option     SELECTING THE TECHNOLOGY    Evaluating technology can be a difficult task and should  be done
15. vailable  The availability of a  user manual is a start  but a video on a DVD or web site can be    ISSN  1690 4524    SYSTEMICS  CYBERNETICS AND INFORMATICS    help  The most desirable scenario is an interactive computer  based training system to accompany the user guide and video     Vendor customer support responsiveness  There will be  questions which are not covered in the training materials or  technical problems which are not anticipated  If the institution  has developed a campus wide standard for WPDs then local  support is available  Otherwise  the vendor is the source of  support  This may be e via a web page that contains FAQ   s and  an e mail interface to handle other questions  Preferably  there  also will be technical support available via telephone  It is  possible that questions arise regarding the interface between a  publisher   s instructor resources  This can lead to the    not my  problem    syndrome where the WPD vendor will point the  finger to the publisher and the publisher to the vendor  Thus  an  integrated customer support capability that can resolve the  problem regardless of the cause is most desirable     Functionality  The key functions of a WPD system include  question entry  question type  confidentiality  and record  keeping  Question entry options can range from manual entry  to full compatibility with Power Point  publisher   s question  banks and test generation software such as TestGen  The type  of questions that a WPD can handle can 
    
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