TO Preventive Maintenance
Contents
1. 12 05 00 11 6 00 11 7 00 11 10 00 11 3 00 12 4 00 ALL NM NV ALL ALB AZI BUENO CRUIS CTLIA IAI IL IN KSI LA LAI LALB MI MII MO MS MSI NDI NMI NV SD SDI WII AZI CAI CRUISE CTI DEL IA IGTE KSI LA LAI MII MNI MO MS MSI NDI NJ NMI NV PR SD SDI WII WVL NV NV ORI DEL ALL BAH MI NV ALL ALL NV AZI CAI CTI IA IAI MSI NDI NMI SD SDI WII AZI CAI CTI IA IAI KSI LA LAI LALB MII MNI MO MSI NDI NMI SD SDI WII NV The above list of Customer Notifications CNs is a partial representation of CNs recently issued by IGT A complete collection of CNs is available on IGT s technical Web site IGT Products www igtproducts com Italicized text on pages 3 and 4 indicates trademarks of IGT or its licensors Point to Point January 2001 A groove or nick as tiny as 1 32 in the top of a hopper knife can cause problems Inspect and replace the hopper knife as needed New WBA Calibration Papers WBA bill acceptors fitted with updated software configured to accept the new 5 10 20 50 and 100 treasury notes also need new cali bration papers Bill acceptor models affected include WBA 10 WBA 11 WBA 12 WBA 13 WBA 20 WBA 21 WBA 22 and WBA 23 Calibration Papers Old Old New New IGT P N JCM P N IGT P N JCM P N 549 047 90 05761 549 067 90 501 000032 549 049 90 05556 549 067 90 501 000032 549 050 90 05155 549 067 90 501 000032 Calibration of the optical s2. Polycarbonates Destruction Cleaning solutions made from the chemicals listed below send parts made from hard plastic polycarbonates bill validator entry bezel security optic arms various Happy New Year Did you make resolutions to do more preventive machine maintenance No Okay let s get real It s a time consuming chore when you ve got other high priority jobs and often gets pushed aside to a later date that never arrives However small adjustments and quick cleanings just like oil changes for your vehicle really do make a difference A properly cleaned bill path can turn a cranky bill acceptor that rejects bill after bill into a perfect performer The benefits translate into longer component life and less headaches bill acceptor parts and many for you and your customers The chart below is IGT s suggested schedule of preventive other parts throughout a gaming maintenance machine into early retirement Before using a cleaning solu tion check product label for Once A Month _ Clean and inspect 1 1 1 Trichloroethane Bill acceptor bill path magnetic sensors and optical lenses Coin acceptor e Plastic quickly exhibits e Video monitor screen and monitor mask e Reel strips signs of cracking and e Player panel switches e Machine glass fractures e Ticket printer paper path e Found in adhesive solvents metal degreasers lubricants Adjust if necessary cutting oil formulations and e Ticket printe
3. MANDATORY Firmware Replacement Corrections to events with more 12 6 00 than 35 machines on CVT Plus loop CVT Plus Field Service Procedure Replace 3 amp fuse with 4 amp fuse S Plus 12 18 00 IBA upright Firmware Advisory Increase default escrow time out period from eight 12 7 00 to 30 seconds for WBA 12 SS and WBA 13 SS bill acceptors in EZ Pay environment MANDATORY Firmware Replacement Addition of EZ Pay and 12 6 00 coupon capability Game King IDOJ Make A Wish game Hardware Advisory Correction of dim flickering or non functioning 9 11 00 lamps meters or bells S Plus Player s Edge Plus M Slot and CCOM Firmware Advisory Changes to EFT uploads in Texas Tea game 10 17 00 Game King MANDATORY Field Service Procedure Correction of loose coin tray 9 6 00 Game King iGame Plus 17 and 19 slant top and S2000 and Vision slant stepper Hardware Advisory Coin tray plunger replacement Game King 10 31 00 iGame Plus S2000 and Vision slant top Hardware Advisory Assist for removal and installation of 19 video 10 16 00 monitor Game King iGame Plus 19 slant top MANDATORY Firmware Replacement Corrections to the See Pays 10 17 00 screen in multi hand Poker Game King All gaming jurisdictions IN IGTE PL RIO SANTA LAL MT MTI ORI RIL SDI ALL DEL NM AZ BAH CO CRUIS CTI GAUT IA IAILIGTE IL IN KSI LA LAI LALB MII MNI MO MSI NDI NMI NV ONT ONTI PERU SD SDI SPAIN WII AZI CAI CO
4. CTI IA IAI KSI LA LAI LALB MII MO MS MSI NDI NMI NV SD SDI WII ALL WVL All CE jurisdictions AZI BAH CAI CTI IA IAI LA LAI LALB MI MII MNI MO MS NDI NMI NV ORI WII ALL IGTE ALL ALL ALL NJ The above list of Customer Notifications CNs is a partial representation of CNs recently issued by IGT A complete collection of CNs is available on IGT s technical Web site IGT Products www igtproducts com Italicized text on pages 3 and 4 indicates trademarks of IGT or its licensors Point to Point January 2001 3148 3149 3150 3154 3155 3157 3163 3164 3165 3167 3171 3172 3174 3177 3181 3182 3187 3204 3205 New Documentation Release of Mars Bill Acceptor Quick Reference Card IGT p n 821 342 00 MANDATORY Firmware Replacement Correction of erroneous Player Paid display Winner s Choice multi game MANDATORY Firmware Replacement Corrections to Last Game Recall function S Plus Limited game types 49 and Full House game Hardware Advisory Non functioning player tracking COM boards Model DCU II MANDATORY Firmware Replacement Incorrect pays S Plus game type 0 1 4 5 19 and 20 MANDATORY Firmware Replacement Upgrade to payline graphics in Wild Bear game Game King Firmware Advisory Changes to voucher validations to prevent CVT lock up CV7 Plus MANDATORY Firmware Replacement Modification
5. and a trademark of Universal Studios Licensed by Universal Studios Licensing Inc All rights reserved Developed under agreement with Monaco Entertainment Corporation Designed under agreement with Game Refuge Inc and Great Circle Gaming Corp THE PINK PANTHER amp 2000 United Artists Corp South Park amp 2000 Comedy Central All rights reserved The Creature from the Black Lagon is a trademark and copyright of Universal Studios Licensed by Universal Studios Licensing Inc All rights reserved Editor Jan Harris Graphics Design Laura Lockridge Illustration Cindy Gruber Software Systems T MART IGS 1 888 999 1190 International Game Technology PRSRTsTo a Marketing Department 9295 Prototype Drive Reno NV 89511 U S POSTAGE PAID PERMIT 625 RENO NEVADA
6. secure position All weight should be off the Name Ramp 19 l ramp and all four monitor pins Monitor Assist Slant Top should be fully engaged to the mounting frame Quantity le a ater aa 5 Pull plungers to release ramp ramp per from machine Property 6 Close and lock main door Tools Required None Monitor Removal installed 1 Unlock and open the main door 2 Install the ramp by sliding the indicated slots over the door spring pins Pull the plungers to set the ramp fully into position Check to make sure the plungers are engaged and are holding the ramp securely in place Extend both monitor handles and pull them toward you Allow the front end of the monitor to fall onto the ramp surface Once the monitor is on the ramp slide it towards you until it sits fully atop the ramp When not in use the ramp 4 Remove monitor Monitor Installation 1 Repeat steps 1 and 2 from above space isn t available in the 2 Set the monitor atop the ramp Note The top panel door will not close with the monitor ramp LA may be stored in one of the lower drop fill compartments or next to the hopper in the main cabinet in machines without EZ Pay or ticket printers Just make sure the ramp isn t pinching any wires or in the way of any moving parts If machine store the ramp in the nearest service area or tool room 2 Hot Tool Monitor Extension Cable IGT p n 931 201 00 Imag
7. ck Lagoon e My Rich Uncle ii What is NETPLEX The NETPLEX system is a distinct communication channel and protocol language for serial communication between the processor board and other complex auxiliary devices within an IGT machine with an 80960 processor A QUART chip on the processor board facilitates bi directional serial NETPLEX com munications Standard complex auxiliary NETPLEX devices include Vision M S2000 Game King e Bill Acceptor e Bill Acceptor e LCD Vision only e EZ Pay Ticket Printer e EZ Pay Ticket Printer e Touchscreen e Vacuum Fluorescent Display VFD S questions or comments to or Customer Service 1 800 688 7890 The Legal Stuff The following trademarks are owned by IGT and are registered with the U S Patent and Trademark Office EZ Route iGame IGT Gaming Systems International Game Technology IGT the IGT logo with spade design Game King S2000 Vision Series The following are also trademarks of IGT Cash King Checkers CVT Plus EZ Pay iGame Plus IGT com S Plus Limited Series Austin Powers A New Line Productions Inc All rights reserved 2000 New Line Productions Inc All Rights Reserved Licensed by Universal Studios Licensing Inc All Rights Reserved Jeopardy is a registered trademark of Jeopardy Productions Inc Jeopardy 2000 Jeopardy Productions Inc All Rights Reserved The Munsters is a copyright of Kayro Vue Productions
8. ensors can be done at the machine or at a test bench IGT recommends calibration approximately every six months or whenever a problem with bill acceptance is occurs The following are calibration procedures to be used at the machine or remote locations 1 Open the machine door and remove the WBA transport and sen sor assembly 2 Set DIP switches 1 2 3 and 4 to OFF and 5 6 7 and 8 to ON 3 Calibration at the Machine Connect the adjustment harness between the connector on the WBA chassis and the connector on the transport assembly Remote Calibration Connect the power supply line cord to AC power and the matching connector to the WBA transport assembly The WBA performs its normal start up routine after power is applied Wait a few seconds until the motors stop 4 Insert the test paper black end first into the sensor assembly The WBA now automatically calibrates the optical sensors moving the test paper in and out several times as it sets black and white levels and verifies position sensor operation 5 As the test paper is ejected from the WBA observe the LED indicator on the adjustment harness If the calibration was suc cessful the LED flashes rapidly at about 0 1 second intervals If there was a problem during the calibration the LED flashes at a much slower rate about once a second a certain number of times to indicate the error condition that caused the problem Refer to the following table to determi
9. ine this a six foot cable that enables you to power on a monitor or hop per after removing it from a machine with an 80960 processor and you never have to leave the machine No more trips back to the bench for sim ple adjustments Make changes to the monitor focus or pincushion or visually inspect a hopper function with the com ponent sitting on a cart next to the machine This cable makes simple adjustments just that simple For more information about the monitor extension cable con tact your IGT Customer Service Representative New Documentation from IGT Quick Reference Card Mars Bill Acceptor p n 821 342 00 July 2000 CVI Plus Field Service p n 821 255 01 September 2000 Maintenance Procedures Game King 19 Slant Top p n 821 337 00 October 2000 Mechanical Parts 80960 Spinning Reels Products Vision Upright S2000 Upright p n 821 303 00 November 2000 IGS Slot Information Gateway SIG User s Guide p n 821 670 00 November 2000 Polycarbonates Destruction continued trom page 1 e Found in metal conditioning compounds and general cleaning solutions Ammonia e This commonly used chemical undermines the plastic s strength causing it to become brittle over time e Found in many everyday household and industrial cleaners considered environmentally safe such as Windex and Formula 409 According to IGT Senior Quality Support Technician Dennis Haymes Most periodic c
10. leaning to remove grit dust or other atmospheric debris from cosmetic surfaces rubber plastics elec trical or sensitive optical devices can be done with a damp lint free cloth Solvents or abrasive cleaning fluids should be avoided at all costs Point to Point January 2001 3019 3102 3103 3104 3108 3109 3115 3117 3118 3124 3125 3130 3131 3132 3137 3138 3139 3140 3146 Hardware Advisory Retrofit escalator hopper to Secure Count 7 31 00 hopper Slant top and flat top machines MANDATORY Firmware Replacement Correction of the player 10 13 00 paid display Game King MANDATORY Firmware Replacement Machine locks up when 7 10 00 software recognizes small jackpots as hand pay Player s Edge Plus Firmware Advisory Firmware upgrade for new 5 10 and 20 U S 11 1 00 Treasury notes DBV 35 SU and DBV 45 SU Field Service Procedure Latch adjustment on slant top machines 8 31 00 Vision S2000 Game King 17 and Game King 19 Firmware Advisory Improvements in SCOM communications from 10 6 00 machine to host S Plus game type 0 1 4 5 MANDATORY Firmware Replacement Corrections for nine pay line 8 30 00 programs S Plus MANDATORY Firmware Replacement Correction of system errors 9 27 00 in Elephant King game Game King Hardware Advisory Release of universal 300W power supply for 80960 9 25 00 machines Upright slant top and flat top models
11. ne the error condition Point to Point January 2001 Flashes Error Condition l Entrance level error Solenoid error Entrance sensor error Transport jam Gain error white level adjustment error D A error white level adjustment error Barcode sensor error Acceptor head removed Magnetic sensor code error Write error Black level adjustment error O ON Oot W P l ek 6 If an error occurs repeat the calibration procedure If the error condition persists replace the sensor assem bly If the error condition still persists replace the transport assembly See the JCM World Bill Acceptor Calibration document IGT p n 821 271 XX for information on the calibration of magnetic sensors Recently Released Games from IGT Cleopatra 9 line and 20 lines Shooting Gallery Munsters Little Green Men 65 line South Park Matrix Poker Video Jeopardy Good Times Pink Panther three versions Neon Nights Games not available in all jurisdictions For more information contact your IGT sales representative Coming Attractions IGT rolled out an impressive group of more than 60 new games at the 2000 World Gaming Congress and Expo this past October Although reception for everything at the IGT booth was good attendees anxious to test drive the most popular games found SRO standing room only crowds at e Austin Powers e Creature from the Bla
12. r print head spot cleaners Dipropylene Glycol and Every Three Months ee e Less obvious damage to sur Clean and inspect face appearance but quickly e Bill acceptor timing belts and pinch rollers e Cabinet door open optics affects the plastic s strength e Coin in encoder optics and entry assembly e Fluorescent lamps continued on page 2 e Lower Module vacuum only e Hopper Knife e Reel optics e Heat exhaust fan assembly Adjust if necessary e Video monitor controls Every Six Months O Clean and inspect e CNs e Hopper bowl coin exit path motor armature brake optic coin sensor and coin level probe e Tips for Techs e Hot Tool e New Documentation e New Games Coming Attractions e WBA Calibration Adjust if necessary e Hopper metal coin wiper e Slot handle microswitch e Coin acceptor Check the appropriate IGT maintenance manual or third party vendor user manual for in depth What is NETPLEX preventive maintenance procedures Tips For Techs A Video Monitor Ramp for 19 Slant Top IGT has developed a new 3 Slowly slide the monitor down tool to assist with the installa the ramp as you hold the tion and or removal of the 19 extended monitor handles video monitor found in Game Guide the monitor to ensure King 19 slant top machines that it slides into place within its mounting frame Part Required l l 4 Lift the front of the monitor up IGT P N 625 683 00 into its final
13. s in meter data as required by NGCB S Plus game type 0 MANDATORY Firmware Replacement Modifications in Haywire game when configured with some EZ Route configurations S Plus game type 2 and 21 MANDATORY Firmware Replacement Keno paytable modifications Game King Keno MANDATORY Firmware Replacement Corrections to RAM error condition Winner s Choice Hardware Advisory Release of new calibration paper WBA models 10 11 12 13 20 21 22 and 23 SS Firmware Advisory Upgrade for 1999 series U S 5 and 10 treasury notes for DBV 145 SS SU S Plus and Player s Edge Plus MANDATORY Hardware Replacement Add in line fuse to 32 watt ballast to Jeopardy IDOJ WOF WOG game and 17 upright machine Game King New Documentation Availability of new documentation for maintenance procedures IGT p n 821 337 00 and electronics IGT p n 821 302 00 Game King 19 slant top MANDATORY Firmware Replacement Modifications in meter data as required by NGCB S Plus Limited game type 40 and 56 MANDATORY Firmware Replacement Modification of bonus game paytable Game King iGame Plus Multi Denom Leopard Spots II game MANDATORY Firmware Replacement Changes for 50 Play Poker game Game King MANDATORY Firmware Replacement Changes to 50 Play Poker game Game King 9 25 00 9 21 00 9 15 00 10 2 00 10 10 00 10 27 00 10 31 00 10 17 00 10 18 00 10 18 00 12 15 00 11 6 00 11 08 00
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