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Alcatel-Lucent OmniPCX Office

1. 0 ccc cece cee cee eee eee eee p 24 7 8 Programming direct Call Keys is s sss c x 815350 seeds asien her Re siete Re cease as ous p 24 7 9 Programming an appointment reminder 44 6404 amp red eee beck p 25 710 Identify the terminal yo rare Ol i ss senses ee sense ee nig edie bee sand fe Suds bans p 25 7 11 Broadcasting background music on your loudspeaker 220 ee ee eeeee p 25 TAZ Lock unlock your telephones sam aven ses re kakan esas acetal dhe guecdia oda alee EEE pat p 25 7 13 Activating deactivating forced headset mode 0000 e cece eee eee p 25 ACD Agent set ccc ccc ccc cece cece cent ee EEA A p 26 Ball ABSIT SSB ie rsss tena dressed tresa Tas og pasts RE RID nie avin REETA nal BRG fo Beant Sous p 26 8 2 gt Openianiagent s ssioni login ys titres aa EKAA Soa den Beacon Goat kota ape Rema ded p 26 8 3 The four operating statuses of the agent set es sega ske esset p 26 8 4 Changing the operating status of the Sets sans ccc cece eee eee eens p 26 Guarantee and clauses 0 cece cece cece eee eee ence neeee p 27 Handset Getting to know your telephone Alphanumeric keypad Alcatel Lucent D touch Alcatel Lucent IP Touch 4018 Audio keys Hang up key to terminate a call Hands free Loudspeaker Key to make or answer a call without lifting the receiver Alcatel Lucent IP Touch 4008 4018 Phone e lit in hands free mode or
2. 4 Activating the loudspeaker during a conversation receiver lifted p 7 5 Calling your correspondent by name company directory 000 eee eee p 7 1 6 Make a call using the personal phone book 0 00 cece venerna es sant p 8 1 7 Filtering calls using the voice mailbox 6 cece eee eens p 8 28 Redialling ies severe see GTRS bod today oud ay Sneha SIT EE Bend salar ins eee nen p 8 1 9 Make a call back request to a busy number 00 ccc cece eee eee eee eee p 8 10 Answering an internal call in intercom mode 0 0c ee eee ee eee eens p 9 Kalil Sending DTMF Signal ssc 250 ere ss snusen o EE ER EE ERER Coots EEEN p 9 1 12 Mute so that your correspondent cannot hear yOu eee eee eee eee p 9 During a conversation 0 cece eee eee cece cece sees rss ss p 10 2 1 Making a second call during a conversation 0000s p 10 2 2 Answering a second call during a conversation sss ss ass sens cece eee eee eee p 10 2 3 Switching between calls Broker call 0 0 e eee eee ence eee p 10 2A Transferring a Call mirri ARE EOE EEE rOn SORDERA Sn ERIKA SSG ARE gE p l 2 5 Transfer a call to the voice mailbox of an absent party 00 c eee e eee ora pl 2 6 Three way conference with internal and or external correspondents conference p ll Z7 Placing acallonihold HOA 37 440408 ca area susie abeiargie sega Wace EEEE er ae pl 2 8 Placing a
3. Q recording A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group start recording the comment recording i Coe have 20 oS speak you f A A a EA Y number of end of recording replay comment broadcast group a o gt Vv ov The message will only be broadcast on terminals not in use and which have a loudspeaker re record a comment send message 412 Sending a recorded message to a number a distribution list 4 14 Modify the automated attendant welcome message remotely This feature enables a user with the appropriate rights to modify the automated attendant night or day time message A Sendmessase Q as E j personal code _ voice mail call number of your personal code OS amp Q number voice mailbox number to be other correspondents if necessary 5 follow the instructions of called the voice guide access the access the Record Q recording personal welcome messages i Vv J i options menu customisation menu start message recording recording a Vw g end of recording replay message re record a message apply Keep in touch EK 51 _ Selecting calls to be diverted When a diversion is applied you can select the types of call to be diverted outside internal all a Forward B amp B em Q select the diversion type of call diverted is displayed select the type of out int function call if
4. call may be limited in time by the administrator In this case a beep sounds and or a message will be displayed on the screen 20 seconds before the end of the communication Call transfer during a call transfer the maximum duration of the call is reset to the value defined for the destination station of the transfer Three party conference during a three party conference communication is cut off when the maximum time allowed has expired Meet me conference there is no call duration restriction Parking the maximum duration time is not reset on parked call retrieval 7 Programming your telephone J 71 Initializing your voice mailbox a enter your personal code then record light flashes your name according to voice guide instructions Your personal code is used to access your voice mailbox and to lock your telephone EK 72 _Customising your voice greeting You can replace the greeting message by a personal message Re eo recording recording During consultation of a message pressing the i key provides access to the following functions Stop to stop the recording Pause to pause recording Record to record the message again del 23 EK 73 Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone e oe amp Deo old code new code 4 digits 4 digits display requests confirmation of new password amp S As long as
5. contact s name in predictive text mode In this mode enter each letter of the name by pressing only once on the key with this letter long press or first letters of your press twice correspondent s name Using your telephone EK 16 Make a call using the personal phone book 18 _Redialling Redialling the last number dialled redial SoS A OK o h O last number redial press and press the select the contact to start the call release programmed key call TE directly 0 to 9 redial key short Filtering calls using the voice mailbox Alcatel Lucent IP Touch Bg press 1 7 4008 4018 Phone onl Call back on the last 10 number dialled This service lets you filter incoming calls to your voice mailbox When your caller leaves his message you can choose to communicate with him A a l Rediallist Q Activating call screening l N J lt redial key lt lt long press voice mail enter your personal same key to stop listening and a filtering password deactivate the screening programmed key w select the no in the start the call When you receive a call last ten issued you hear the message left by your caller 19 Make a call back request to a busy number name or number of the caller the number you are calling a amp is busy sCallback Q wy to take the call to stop listening only Using your telephone Answering an internal call in intercom mode Alcatel Lucent IP Touch EK
6. headset mode short press e flashing in loudspeaker mode long press Intercom Mute key e During a conversation press this key so that your correspondent can no longer hear you e Terminal idle press this key to answer calls automatically without picking up the receiver Alcatel Lucent IP Touch 4008 4018 Phone To adjust the loudspeaker or handset volume up or down Function keys Messaging key to access various mail services If the key flashes a new voice message or a new text message has been received Redial key e To access the Redial function short press e Call back on the last 10 number dialled long press Navigation a Whoamt Lock e Date and time Settings J000 Functions accessible set in idle position WhoamI Rediallist Lock Appointment Forward Settings Dialbyname yy Other features can be accessed depending on the configuration of the system Identify the terminal you are on Call back on the last 10 number dialled Lock unlock your telephone Programming an appointment reminder Divert your calls to another number imme diate forwarding forward to voice mail forward to bleeper Configure the set personal assistant display ring tone voice mail etc Using call by name Up down navigator used to navigate around the home page through the menus or in a text zone when entering characters The home page consists of e In
7. lt lt cony programmed line key during a conversation To make an external call dial the outside line access code before dialling your correspondent s number 9 is the default code for an outside line S For the operator dial 0 by default The duration of your external call may be limited in time ee the administrator In this case a beep sounds and or a message will be displayed on the screen 20 seconds before the end of the communication J 12 Receiving a call A d lt D lift the hands free alcatel press the key for receiver lucent ip touch 4008 the line that is lit 4018 phone only up Using the telephone in Hands free mode Alcatel Lucent IP Touch 4008 13 4018 Phone only Terminal idle you are in hands free mode press and release Call in progress cony q during a press and release conversation eS During a conversation you can lift the receiver without terminating the call Activating the loudspeaker during a conversation receiver lifted 14 Loudspeaker q the loudspeaker key flashes during a activate loudspeaker conversation long press q The key is no longer lit adjust volume deactivate 9 levels loudspeaker long press press and release the loudspeaker key to switch to hands free mode light steady Alcatel Lucent IP Touch 4008 4018 Phone 15 Calling your correspondent by name company directory wy select the name from the displayed list You enter your
8. p 16 AIl Senda VOICE message copy orsa rankens ris aE EAE kr Ed T rna a ers RT Brr AI re wren p 16 4 12 Sending a recorded message to a number a distribution list 005 p 17 4 13 Broadcasting a message on the loudspeakers of a station group 0005 p 17 4 14 Modify the automated attendant welcome message remotely 2000005 p 17 Contents Keep in touch 2 0 6cccc cece c sec ccnc ne eenereeeesbeeeeneneeees p 18 5 1 Selecting calls to be divert d si riri 4 ceded ew eta nel aa Ra ERE EEDE RASK K Enie p 18 5 2 Diverting calls to another number immediate diversion 2000005 p 18 5 3 Diverting your calls to your voice message service 0 00 cee eee ee p 18 5 4 When you return consult recorded messages 0 0 e cece e ee ee ee eee p 18 5 5 Activate disable the personal assistant 0 0 cece cece eee eee rr rr ee p 18 5 6 Personal assistant reaching you with one number only 2 00 eee eee p 19 5 7 Diverting alls to your Pager vo sisie aiersag or RETENER EROATEN E a doe AIR HACK KR REE p 19 5 8 Forwarding your calls from the receiving terminal Follow me 005 p 19 59 Applyiig a selective diversion ais s i s cis yc ded enen arna k er che wichera aad EREE E p 19 510 Diverting all sroupicallss aonar 0 ses EONI EEEE EREE angle saree teeta mack p 19 SI Cancellin gall diversiOis sce sis 1s iea e RAEE ghee eae sra
9. the conference transfer programmed key You can also transfer your call immediately without waiting for your correspondent to answer Transfer between two outside calls is not generally possible depends on country 2 7 Placing a call on hold hold EA concerned and system configuration Exclusive hold During a conversation you wish to place the call on hold and recover it later on the same telephone 25 Transfer a call to the voice mailbox of an absent party M2s Transter a cali to the voleo mallbox of an absent party _ O gt matpmtonos During the call you want to transfer your correspondent to the voice mailbox of another correspondent during a number of conversation second correspondent during a conversation Recover the call on hold key for the line whose light is Three way conference with internal and or external correspondents Nib ashing 26 conference During a conversation a second call is on hold during a conference programmed conversation key During a conversation KK 28 Placing an outside call on hold parking KA You can place an outside call on hold and recover the call on another telephone De during a conversation To recover the parked call a oe wWw i number of telephone from which call was parked If the HEED call is not recovered within a preset time default value 1 min 30 it is transferred to the operator 29 _ Intrusion into an int
10. your voice mailbox has not been initialized personal code is 1515 74 Configuring the telephone ringer e oe amp De Lv 7 Choose the tune A eo A as select the melody of apply your choice your choice 16 tunes Adjusting the ringer volume aeoo 3 select the volume of your apply your choice choice 12 levels Programming your telephone Activate disable meeting mode progressive ringing EK 76 Selecting language A Prosressive Q on of Q ag to deactivate to activate apply your choice a 0K Ww Activate deactivate discreet ring mode a Beeps Q on o Q Language OK a for to deactivate to activate apply your choice select the language apply your choice of your choice Adjust ringer volume while a call arrives 77 Make a call using the personal phone book s of OOE hod your telephone adjusting the ringer volume j Oe O 008 amp ov rings press and enter the name enter the number J 75 Adjusting screen brightness release Enter the name enter the text the number pad keys have letters that you can display by successive BY TO resses A Settinos Q m Q oras 1g j bhd 7 g p position the cursor in the entry field a Q erase last character entered d adjusting screen brightness apply your choice OO Pe ro enter a digit keys 0 to 9 oY AC 78 Programming direct call keys one direct call key to enter the number programme 24 Programmi
11. 110 4008 4018 Phone only 1122 Mute so that your correspondent cannot hear you You can answer without lifting the receiver When you receive an internal call your telephone rings and you are connected You can hear your correspondent but he she cannot hear you directly in hands free mode The screen shows the caller s identity To activate Terminal idle QO corresponding LED lights up during a disable microphone conversation eS When your caller hangs up intercom mode remains active QO The key is no longer lit F resume the To deactivate Terminal idle g conversation Q The corresponding LED goes out 111 Sending DTMF signals During a conversation you sometimes have to send DTMF signals such as with a voice server an automated attendant or a remotely consulted answering machine gt f as during a to activate conversation The function is automatically cancelled when you hang up During a conversation 21 __ Making a second call during a conversation con the first call is on hold Coe during a number of call back the last conversation second number dialled correspondent short press Other methods for calling a second correspondent oB 8 long press or press twice Call back on the last 10 number dialled long press phone book key Q A e Using call by name lt D programmed line key To cancel your second call and recover the first cony E S
12. Alcatel Lucent OmniPCX Office Alcatel Lucent IP Touch 4018 Phone Alcatel Lucent IP Touch 4008 Phone Alcatel Lucent 4019 Digital Phone User manual Introduction D How to use this guide Thank you for choosing a telephone from the IP Touch 4008 4018 Phone 4019 Digital Phone range manufactured by Alcatel Lucent Your terminal has a new ergonomic layout for more effective communication p aa ADE o o Lift the receiver Line key Hang up 2 Specific key on numeric keypad Numeric keypad Partial view of display Means that the function is subject to programming If necessary contact your installer Adjustment reduce lt Fixed key Adjustment increase ri MENU key Loudspeaker Voice mail access key hands free Move the navigation key up or down To go back one level press and release or to return to the welcome page press and hold during a conversation can be used to access the different pages Menu Perso etc and to return to the telephone screens These symbols can be supplemented by small icons or text Getting to know your telephone eceeeeceeecereceeece p 6 Using your telephone sssssssesosesesossossosesosesesees p 7 AL Making areal nro bn ine dar RS Nar aches EAE E E O AE EE p 7 2 Receiving aia a gegen rnai eE isi teens sate NEEE BES aera O N E E E EEE p 7 1 3 Using the telephone in Hands free mode 00 cece cece eee p 7
13. S during a conversation lt key for the line whose light is flashing amp If yog make an error hang up your telephone will ring and you will recover your first call Calling from your personal directory PersSpDial long press or press twice 2 2 Answering a second call during a conversation A second correspondent is trying to call you cony call during a name or no of the caller conversation lt D light flashes displayed for 3 seconds answer call displayed the first call is on hold lt I line key for which icon is flashing To return to your first caller and end the conversation in progress E gt gt during a key associated conversation with the incoming call icon a cv p23 Switching between calls Broker call During a conversation a second call is on hold To accept the second call lt your first call is placed on hold light flashes During a conversation Cancel the conference and remain with your second correspondent your first call is placed on hold J 24 Transferring a call lt To transfer your call to another number conference programmed key OC es the first call is on hold hang up on all correspondent uy during a no of the 2nd conversation terminal If the number receiving the transfer answers e After the conference to leave your two correspondents talking together lt D lt lt transfer programmed key cancel
14. When the system pompis you to enter a code or password you are allowed 3 attempts b fore the system rejects your request v lift the receiver enter the meet me from the outside dial enter your see making a conference activation the meet me telephone number call code conference activation internal call number the conference is set up enter your enter the conference personal access code password activation code this code is defined by the administrator during system configuration call number for activating the Meet me conference this call number is used by the conference master when he wishes to initiate a conference from an external set This number must have been defined previously by the system administrator password the default password cannot be used If necessary refer to chapter Modifying your personal code amp S When the conference master on hooks all the communications will be cut off 13 3 2 Join a Meet me conference Once set up by the conference master the participants can join the Meet me conference 5 participants maximum 4 from the outside dial the meet me conference joining call lift the receiver enter the joining code see making a for the meet me call conference number You are in conference mode enter the conference access code joining code this code is defined by the administrator during system configuration call number for joining th
15. ar The wording is not contractual and may be subject to change Some functions of your telephone are controlled by a software key and the configuration of the unit Declaration of compliance We Alcatel Lucent Enterprise declare that the products covered by this user guide are compliant with the primary requirements of the Parliament and Council Directive 1999 5 CE A copy of the original of this declaration of compliance can be obtained from your installer Consumption in standby 3 5V CE 27 Information relative to the environment X This symbol indicates that at the end of its life this product should be subject to special collection and disposal in member countries of the European Union as well as in Norway and Switzerland By ensuring this product is disposed of correctly you will help to conserve natural resources and help prevent potent negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product For further details about recycling this product please contact the supplier who sold you the product Operating conditions Operating temperature range 5 C 45 C Acoustic shock protection The acoustic level of the signal generated by the handset earpiece is less than 130 dBspl for a transient signal 123 dBspl for Australia and less than I 18 dBspl rms for a continuou signal 120 dBA for Australia Directive 2003 10 EC specifying the risks inheren
16. e Meet me conference this call number allows the participants to join a conference from an external set This number must have been defined previously by the system administrator An audible beep sounds when a participant joins the conference 2 audible beeps sound when a participant leaves the conference You cannot join a conference if the maximum allowed number of participants is already reached If the conference has not yet been set up by the conference master you are put on hold until the conference is initiated 5 minutes maximum If you cannot directly reach the conference you have to call first an internal user or an automatic operator This one dials the call number for joining the Meet me conference and then transfers your call 10 seconds Qt S 4 Sharing 4 1 Receiving supervised call ringing KA J 44 Call pick up w To receive the special ringing for calls to another number You hear a telephone ringing in an office where no one can answer If authorised you can answer the call on your own telephone If the telephone ringing is in your own pick up group lt lt lt D supervised call same key to cancel ringing programmed group call pick up key programmed key If the telephone ringing is not in your pick up group a o number of telephone o G eo Se Wo during a conversation lt gt J 42 Answering the general bell KA When the operator is absent outside calls to t
17. eceive calls e Withdrawn the agent has withdrawn from the ACD application e Additional task the agent is performing a task concerning a call and is not taking other calls e Temporarily absent the agent has taken a break and is not taking calls 26 Guarantee and clauses Independently of the legal warranty that covers this appliance it is guaranteed for year parts and labour counting from the date indicated on your invoice The invoice will be demanded if making a claim under the warranty The warranty does not however apply in the following cases in the event of use that does not comply with the instructions given in this user s manual faults or damage caused by natural wear damage resulting from a cause external to the appliance e g impact fall exposure to dampness etc noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer Warning never place your telephone in contact with water To clean your telephone you may however use a damp soft cloth Never use solvents trichlorethylene acetone etc which may damage the plastic parts of your telephone Never spray it with cleaning products To avoid accidentally damaging the set telephone line connector make sure you position the cord correctly in the compartment intended for this purpose The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the e
18. elect the diversion number function receiving diversion diversion is acknowledged 513 Do not disturb You can make your terminal temporarily unavailable for all calls A e o EO F y j D select the diversion function diversion is acknowledged Callers wishing to contact you will see the Do Not Disturb message displayed on their sets when they try to call 20 5 14 Leaving a recorded message for internal callers You can leave a message on your terminal which will be displayed on the screen of the terminal calling you ED o select the diversion function Predefined message Aoc col bhd bhd oy select the enter the no of apply your message to be the message to choice sent be sent 01 to 27 o leoo o change language of message send message Personal message o loo ge o 03 E create a temporary send message personal message create a temporary personal message D R AAE VW enter the text the number pad keys have letters that you can display by successive presses position the cursor in the entry field Q erase last character entered OO e Cv enter a digit keys 0 to 9 Keep in touch The 27 standard messages are shown below Call me back 15 MMeetingon 2 Call me back tomorrow 16 JMeetingon at 3 Call me back at _ _ 17 Out for a while 4 Callback___ 18 Absent f
19. ernal conversation KA Your correspondent s line is busy If the number is not protected and if authorised you can intrude into the call lt D intrude on a call programmed key Protection against intrusion Coe D DS communication protection programmed key amp Protection is cancelled when you hang up enter the number Mo Store animiert eee During a call to save the number onto a call key conu A Savetorep OK Ww during a select the key to conversation programme 0 to 9 Ss OK display number Q enter the name of apply apply your correspondent enter the name of your correspondent enter the text the number pad keys have letters that you can display by successive presses position the cursor in the entry field w Q erase last character entered enter a digit keys 0 to 9 2 11 Adjust audio volume During a call to adjust the volume level of the loudspeaker or receiver GD gt ece during a adjust audio volume conversation Meet me conference The Meet me function is used to set up a conference with a maximum of 6 persons the master of the conference who has the rights for initiating the conference and the participants maximum of 5 who meet for the conference l 3 1 Initiate a Meet me conference In order for the participants to join the conference you must first decide on a meeting time for the conference and send them the access code
20. formation on the status of the set set locked call forward etc e Set programming and configuration functions Features accessible in conversation Hold afiFcode Savetorer TransferUnu sila Q OK key used to validate your choices and options while programming or configuring SS Placing a call on hold hold Sending DTMF signals Store the number in the personal phone book Transfer a call to the voice mailbox of an absent party Back Exit key to return to previous menu short press or return to first screen long press You can also use this key to correct Q a character you entered Function keys and programmable keys Guide key Use to obtain information on the pre programmed keys or to access the set programming or configuration Phone book key Phone book key to access your personal phone book short press or to make a call by name long press or press twice lt Pre programmed function keys and programmable key Lit when the function associated with the key is activated The 6 key block consists of two line keys one immediate forwarding or cancel call forward key one conference key one transfer key one direct call key to programme Using your telephone F 11 Making a call ODO DO Coe dial directly lift the number hands free alcatel number the number receiver required lucent ip touch 4008 required for your call 4018 phone only
21. he operator are indicated by a general bell To answer set call pick up number of l 4 3 Manager secretary filtering Vv programmed key telephone ringing System configuration allows manager secretary groups to be formed so that the manager s calls can be directed to one or more secretaries S The system can be configured to prevent call pick up on certain telephones From the manager s or secretary s telephone incoming calls are filtered by a chosen person Vega Eko 45 Answering briefly in place of the operator KA filter Ea programmed key Outside calls to the operator will ring on your telephone and you can answer the call your telephone will ring at the lt I same time as the switchboard lt D same key to cancel operator help same key to programmed key cancel Calls to the switchboard I is indicated oy Gea manager s telephone by the icon corresponding to the filtering programmed key calls to the switchboard will ring on your telephone Te 4o lt operator help programmed key Sharing J 46 Hunting groups KA 4s Answering a call on your pager w Hunting group call A call on your pager can be answered from any telephone within the system Certain numbers can form a hunting group and can be called by dialling the group number your pager beeps lt up answer paging your group no of group to be called programmed key number Temporary exit from
22. is installed instead of the receiver enter the reminder time a 7 10 __ Identify the terminal you are on w I oo f o oe activating deactivating forced headset mode press twice 25 ACD Agent set J 8 1 Agent set 8 4 Changing the operating status of the set A call centre solution allows optimum distribution of calls to agents according to their availability and skills The operating status change codes are defined when the system is configured Contact the system administrator to obtain these codes Statuses Codes NJ 8 2 Open an agent session login N in service ma withdrawn enter the feature code additional task to activate temporarily absent A OK OK A melody is played activation accepted A buzzer type alarm sounds activation refused the Sy the change of status has been carried set is probably not taken into account by the call enter the code select the agent and depending the displayed ou SEITE Es You Shi onta yodini Oat for the login validate informations enter function your password or confirm ACD application welcome screen display ACD application welcome screen name of the status of the agent set queues 83 The four operating statuses of the agent set An agent s availability is determined by the operating status of which there are 4 that the agent can change at any time These statuses are e In service the agent is ready to r
23. isplay by successive presses position the cursor in the entry field erase last character entered enter a digit keys 0 to 9 5 The 27 standard messages are shown below Call me back IS Meetingon__ 2 Call me back tomorrow 16 JMeetingon at 3 Call me back at 17 Out for a while 4 Callback___ 18 Absent for the rest of the day 5 Call the attendant 19 Absent back at 6 Call the secretary 20 Absent back on at 7 I will call back at _ _ 21 On vacation back on 8 Use paging 22 External meeting 9 Please fetch your fax 23 External meeting back on 10 Please fetch your mail 24 lamin room nr II Please cancel your forwarding 25 in a meeting do not disturb 12 Visitors are waiting 26 At lunch 13 You are expected at reception 27 Indisposed 14 Meeting at Messages to be completed using numeric keypad 4 11 _ Send a voice message copy display number of new and old messages 3 DO AE De g UU S personal code a Consult Q A i A Sendcopy Q ba Mg ww Rg select message to copy by consecutive presses o leoo x hd record a comment send message number to be called of o B o 7 RF J Lv add a correspondent send message Sharing To record a comment a E E 4 13 Broadcasting a message on the loudspeakers of a station group ia Record
24. ng your telephone EK 79 Programming an appointment reminder EK 7 11 Broadcasting background music on your loudspeaker Ba You can define the time of a temporary reminder one in 24 hours or a permanent reminder every day at the same time You can broadcast background music on the loudspeaker of your telephone depending on configuration i i l when telephone is not in use A Appointment OK Temporary Permanent Q Q Q q background music is played select the type of appointment temporary apply the long press or permanent appointment time 4 k I At the programmed time your telephone rings q Same SY TRES Long EE The music stops when a call is made or received and starts again when you hang up If you are in conversation the display flashes and an audio tone is generated After three calls without reply a temporary request is cancelled but a permanent request amp S remains in memory If youn Else diverted to another terminal the diversion is not applied to the l 7 12 Lock unlock your telephone reminder call a OS your telephone is et OK locked unlocked Repointment Q Temporary OD Permanent for Ww j enter your personal Ww password To cancel your appointment call back request select the type of appointment temporary or permanent 713 Activating deactivating forced headset mode Clear Lid Forced headset mode must be activated as soon as a headset
25. noutside call n hold parking i ss 42 rassinn adsense eae a E p 12 2 9 Intrusion into an internal conversation serpere cinean cece eee a se ke ge p 12 ZNO Store a MUM BER sip aos dais SNR Egen IFS a Beaute MLAs aaa Rete p 12 Zell AdjUSt aUdiO volumes rosis svenne er p 12 Meet me conference 0 cece cece cece cece ee ee eee eeeee p 13 3 1 Initiate a Meet me conference cs csccsavesesnsiesenenewanes cores ene meee p 13 32 Joina Meetme eonlerence ciiai perra E Kee oe ks n seden a bree p 13 Sharing sie 9 iia sisi e averacares vem E EEE anes BEN aves RNE p 14 4 Receiving supervised call PINGING s 4 8 4 ess ns ters aiw ane enes wide sees mes p 14 4 27 Answering the general Dell isis sid ssiccsrsne rens sele ense se inh dca ie ed EE ene p 14 4 3 Manager seGretary filtering cc ven sd a AAEE DEE ae Ra TOE ved p 14 44 Call PICKSUD 0545 ver bg Usel noen br bee disse 0 ena Sad BOR ene Sr Andy orm br br aay BRA ere p 14 4 5 Answering briefly in place of the operator 0 0 0 e cece cece cece eens p 14 A6 FAURE GROUPS reen Rd a me ain BAI eder ER ED aUTe REDEE AR p 15 4 7 Calling an internal correspondent on his her pager cece cece eee p 15 4 8 Answering a callion your Pagel se sirosis aites osa Esk AE ENRETE CEEE p 15 4 9 Calling a correspondent on his her loudspeaker 1 0 0 0 ce eee cece rr rer p 15 4 10 Sending a written message to an internal correspondent 000e eee
26. or the rest of the day 5 Call the attendant 19 Absent back at _ _ 6 Call the secretary 20 Absent back on at 7 Il will call back at 21 On vacation back on 8 lUse paging 22 External meeting 9 Please fetch your fax 23 External meeting back on ____ 10 Please fetch your mail 24 Iam in room nr _ Please cancel your forwarding 25 in a meeting do not disturb 12 Visitors are waiting 26 At lunch 13 You are expected at reception 27 Indisposed 14 Meeting at Messages to be completed using numeric keypad EK 5 15 Consulting written messages The light indicates that messages have been received o number of messages received display name of sender with date time and ranking of message During the display of the information call back the message sender the message is erased automatically after the call next message previous message 21 During consultation of a message pressing the i key provides access to the following functions Clear erase message Call call back sender of message Sendmessage sending a written message to an internal correspondent save the sender s number in your directory Savetorep terminate consultation Huy 5 16 Message notification A message is left in your mailbox but you are not at your desk You can configure your telephone so that you receive notification of the message on another telephone a Q Notifica
27. r mobile or dect A InternalHr Q dial number of a colleague or your secretary e activate deactivate transfer to operator 5 7 _Diverting calls to your pager KA Callers will thus be able to contact you while you are moving around the company o Se wy p select the diversion function lt diversion is acknowledged forward to paging programmed key 58 Forwarding your calls from the receiving terminal Follow me Bg You wish to receive your calls in your present location Use the Follow me function A wy p 2 select the diversion your extension function number lt diversion is acknowledged follow me programmed key your extension number 5 9 Applying a selective diversion KA You can selectively divert calls according to the caller s identity lt diversion is acknowledged selective forwarding programmed key 5 10 _Diverting all group calls KA You can divert all your group calls to another internal number lt diversion is acknowledged group calls forwarding programmed key number receiving diversion Keep in touch 5 11 Cancelling all diversions of o e w press the call forward function key select the diversion function EK 5 12 Diverting calls when your line is busy divert if busy Callers can be diverted to another telephone if you are already on the line S CS I Xo s
28. regt erties Santen p 20 5 12 Diverting calls when your line is busy divert if busy 2 eee era ra p 20 Sp Dnot disturb siriar dre aan Re a ave grad bd ER AD For esse RRD FUN FANER Bed p 20 5 14 Leaving a recorded message for internal callers s sssssoeseererrerre e cece rerna p 20 D5 Consulting written messages 5 3 3 spm snett re ee Nee awed else gels Guns p 21 5 16 Message notifications sss Fiats dura ad ane dub ara Had db RN AA ode een aera hae p 21 Managing your charges 00 c ccc c eee e cece cece eee eeeeeeee p 22 6 1 Charging your calls directly to business ACCOUNTS isare arinean ee eeee p 22 6 2 Finding out the cost of an outside call made for an internal user from your terminal p 22 63 Call duration PEStHICCIOFT 55 254 sis arate ba rave i andico AA e aia aN p 22 Programming your telephone 00 c cece eee c cece eee enee p 23 Z initializing your voice mailbox cee eevee eens vessel ee Een eRe a ikinen p 23 7 2 Customising your VOICE greeting sssr ares OES TEEI EEEE rales edad tac KS ew p 23 Ta Modifying your personal Code sinian kpene n EEE FAREL IR F ekar p 23 TA Configuring th telephone Fingers sm same opariari apotti nenea eae hoe p 23 75 Adjusting screen brightness ess cenre se Inn seas bs lapse louder ren Ae EI EAER le p 24 740 Selecting language sanre dsla aaa EEA EEEE b r sade gusta Di oldiele A eared Wate p 24 7 7 Make a call using the personal phone book
29. t in noise at work The ring contributes towards overall daily noise at its maximum setting the level is 105 dBA at 60 cm from terminal To reduce the level the following is recommended reduce the setting 9 levels of 5 dB program a progressive ring Alcatel Lucent Alcatel Lucent and the Alcatel Lucent logo are trademarks of Alcatel Lucent All other trademarks are the property of their respective owners The information presented is subject to change without notice Alcatel Lucent assumes no responsibility for inaccuracies contained herein Copyright 2008 Alcatel Lucent All rights reserved MU19008BSAD O700ed01 0810
30. the type of call a forwarded is not AlLcalls appropriate EJ all calls j the new type of forwarded call displayed internal or outside calls apply 52 Diverting calls to another number immediate diversion The number can be your home portable or car phone voice message or an internal extension operator etc A Forward Q immediate Q S Cro select the diversion function of o select the number of your choice number to be called diversion is acknowledged You can make calls but only the destination number can call you 5 3 _Diverting your calls to your voice message service a o e select the diversion diversion is acknowledged function I 54 When you return consult recorded messages The light indicates that messages have been received e fe eo OS display number of new and old Do messages personal code Ree A display name of sender with date time and ranking of message select message o fe De listen to message Ge call back sender of message GT erase message send a copy of a message 55 Activate disable the personal assistant I De amp De display of personal assistant state active or not actve Ree amp De Keep in touch EK 56 Personal assistant reaching you with one number only I Deo wy select type of diversion Externallr fox Mobilt Q dial an outside line number dial number of you
31. tion Q activate deactivate message notification a ON OFF Q on arr Q wy 7 E enter the number of the set where the notification is to be received Coe ok A as j enter the number change the time slot The time slot during which notification is activated can be changed A eD apply change times apply Managing your charges EK 61 Charging your calls directly to business accounts KA You can charge the cost of your outside calls to business account numbers lt lt Ss enter number for correspondent enter the number of the terminal to receive the message project code programmed key password for this internal telephone Adding or changing a business code during a call lt Business account code during call programmed key Finding out the cost of an outside call made for an internal user from 6 2 our terminal cony lt the call is paced on hold programmed key meter total recall AAA oe Transfer Q OO had lt outside transfer call to your number correspondent on hold called 22 When the internal correspondent who has taken the call on hooks you are called back and can Read information concerning call cost duration number of units A Ok OK name of internal user and cost of b cal 2 Print a charge ticket 8 oe 3 Terminate consultation B oe J 6 3 Call duration restriction The duration of your external
32. your hunting group Return into your group J 49 Calling a correspondent on his her loudspeaker ha Your internal correspondent does not answer If authorised you can remotely activate your correspondent s phone a YW your correspondent does not reply 4 7 Calling an internal correspondent on his her pager Vil you are connected to the joa ieee on your correspondent s phone if he she has the hands free function lt leave group your group number programmed key Pe onging to a group does not affect the ed ee of direct calls A specific telephone within a group can always be called by using its own number The number called does not answer and you know that the person called has a pager your correspondent paging does not reply programmed key Paging in progress is displayed Your correspondent can answer from any telephone in the system Sharing 4 10 Sending a written message to an internal correspondent a SendTsttisa Q eg te number to be called Predefined message A o A Gotomessage Q L select the enter the no of apply your message to be the message to choice sent be sent 01 to 27 send message 8s create a temporary personal message Language Q a uu change language of message Personal message o heoo send message create a temporary personal message enter the text the number pad keys have letters that you can d

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