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ReadyNAS Ultra, Ultra Plus, and Pro Series Hardware Manual
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1. Disks and Disk Replacements This chapter includes the following topics e Supported Disks Failed Disk Notification e Adding a Disk e Replacing a Disk 28 ReadyNAS Desktop Storage Systems Supported Disks Use only supported disks in your ReadyNAS storage system If you use non supported disks NETGEARTechnical Support will not provide assistance For a list of supported disks see theNETGEAR Hardware Compatibility List at hitp Www readynas com page id 82 For information about installing and configuring disks on the ReadyNAS Ultra series or the ReadyNAS Ultra Plus series see the ReadyNAS for Home Software Manual For information about installing and configuring disks on the ReadyNAS Pro series see the ReadyNAS for Business Software Manual Both documents are available at htip www readynas com cat 40 Failed Disk Notification When a disk fails in your ReadyNAS you are notified by email Email alerts must be set up for notifications to be sent In addition FrontView provides information about the failed disk NETGEAR recommends replacing a failed disk with the same disk model Use FrontView to determine the disk vendor and model used in your unit For information about setting up email alerts and using FrontView for the ReadyNAS Ultra series or the ReadyNAS Ultra Plus series see the ReadyNAS for Home Software Manual For information about setting up email alerts and using FrontView for the ReadyNAS Pro series see
2. Physical weight e 7 21 kg 15 90 lb without disks Power consumption e 68W with 6 x 2 TB Using Seagate 2 TB LP drives with system in idle state Electrical e 300W server rated AC power supply e Input 100 to 240V AC 50 60 Hz Thermal e Software controlled 120 mm chassis cooling fan e High temperature email alert with auto shutdown Environmental compliance e 32 to 104 F e 20 to 80 Humidity non condensing e FCC UL CE RoHS C tick VCCI CCC KCC compliance Defaults and Technical Specifications 38 ReadyNAS Desktop Storage Systems Safety Warnings The equipment contains no operator access areas and is certified for installation only by trained personnel according to the installation instructions provided with each unit Install the socket outlet near the equipment in an easily accessible location Observe the on board battery precautions DANGER RISKOF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THEIR INSTRUCTIONS 4 Connect the units and their associated LAN connections only to equipment within the same building 5 Do not use slide or rail mounted equipment as a shelf or a work space Y Electrical Safety Precautions Follow basic electrical safety precautions to protect yourself from harm and the ReadyNAS from damage Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off swit
3. NETGEAR ReadyNAS Ultra Ultra Plus and Pro Series Hardware Manual Models Ultra 2 Ultra 4 Ultra 6 Ultra 2 Plus Ultra 4 Plus Ultra 6 Plus Pro 2 Pro 4 Pro 6 ReadyNAS Desktop Storage Systems 2011 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates or get support online visit us at http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries See support information card Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Table of Contents Chapter 1 Getting Started Choosing a Setup Location 0 a aaa cea i
4. oooooooooocoorr eae General Safety Precautions 0 0 0 ccc eee eee Electrostatic Discharge ESD Precautions Appendix B Compliance Notification Index Getting Started Congratulations on your purchase of a NETGEAR ReadyNAS Ultra Ultra Plus or Pro storage system This ReadyNAS Ultra Ultra Plus and Pro Series Hardware Manual describes the physical features of these storage systems This chapter contains the following sections e Choosing a Setup Location e System Requirements For detailed information about configuring managing and using your ReadyNAS Ultra series or ReadyNAS Ultra Plus series storage system see the ReadyNAS for Home Software Manual For detailed information about configuring managing and using your ReadyNAS Pro series see the ReadyNAS for Business Software Manual Both documents are available at htip www readynas com documentation NETGEAR maintains a community website that supports ReadyNAS products Visit http readynas com for reviews tutorials a comparison chart software updates documentation an active user forum and much more ReadyNAS Desktop Storage Systems Choosing a Setup Location Your ReadyNAS desktop unit is suitable for use in a home or small office environment where it can be freestanding The small compact size makes it suitable for sitting on a desk or on a closet shelf Choose a location for your unit that meets these criteria C
5. Pull out the disk tray and replace the disk id In X a CA KA ge ES e wa mb y DAS SE By NU 1 Disk 2 Empty disk tray 3 Assembled disk and tray 3 Make sure that the hard disk connectors face the interior of the disk bay 4 Slide the disk tray back into the unit and press the handle to secure the disk The volume automatically synchronizes with the new disk in the background This could take several hours depending on the disk size You can continue to use your ReadyNAS although access is slower until the volume synchronization finishes You are notified by email when the process is complete Disks and Disk Replacements 31 Detaults and Technical Specifications This appendix includes the following sections e ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 e ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 e ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 e Safety Warnings 32 ReadyNAS Desktop Storage Systems ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 The following table lists factory default settings for ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 storage systems Feature Default Login User login URL when the ReadyNAS is https 192 168 168 168 not connected to a DHCP server Admin user name case sensitive admin Admin login password case sensitive netgear Management FrontView web based configuration and status monitoring System configuration Discovery multi unit status monitor
6. and LED Disk activity LED Disk 1 and disk 2 LEDs USB 3 0 port Backup button USB and backup status LED Drive bay door O N Oo Bb OON ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 8 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 units Figure 2 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 9 ReadyNAS Desktop Storage Systems Rear Panel This section describes the rear panel of ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 units 3 4 5 6 7 8 Figure 3 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 rear panel Exhaust fan Kensington lock Reset button LAN2 gigabit Ethernet port with LED status indicators USB 2 0 port LAN1 gigabit Ethernet port with LED status indicators USB 2 0 port Power cable socket O N Oa 0 BB WO N ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 10 ReadyNAS Desktop Storage Systems Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Indicator Description Power button and LED Press this button to turn on the ReadyNAS The LED has these states e Blinking Booting Blue Powered on Off Powered off D
7. your clothing which might retain a charge even if you are wearing a wrist strap e Handle a board by its edges only do not touch its components peripheral chips memory modules or contacts e When handling chips or modules avoid touching their pins e Put the main board and peripherals back into their antistatic bags when not in use e For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the main board Defaults and Technical Specifications 40 Compliance Notification ReadyNAS Ultra Ultra Plus Pro Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all appl
8. 5 6 Disk icons are located on the status display screen The disk icons have these states Empty box No disk is installed in that bay Numbered box A disk is installed in the bay that corresponds to that icon and it is operating properly X in box The disk in the bay that corresponds to that icon was removed or failed See the status display screen for details Rear panel Ethernet port Two LED status indicators are built into these ports One LED indicates port LEDs activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port is operating at 100 Mbps Off The port is operating at 10 Mbps Status display screen Displays messages about the status of your unit Note that the status display screen goes to sleep to prevent burn in to wake it press the Power button If the unit reports an abnormal operation or error the status display screen stays on ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 25 ReadyNAS Desktop Storage Systems System Shutdown You can shut down your unit in these ways Using the Power button e Preferred shutdown e If the status display screen is not lit press the Power button three times initiate a graceful shutdown e If the status display screen is lit press the Power button two times to initiate a graceful shutdown e Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdow
9. Humidity non condensing e FCC UL CE RoHS C tick VCCI CCC KCC compliance Defaults and Technical Specifications 36 ReadyNAS Desktop Storage Systems ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 The following table lists factory default settings for ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 storag e systems Table 1 ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 Factory Default Settings Login Feature Default User login URL when the ReadyNAS is not connected to a DHCP server https 192 168 168 168 Admin user name case sensitive Admin login password case sensitive Management admin System configuration Discovery multi unit status monitoring and RAID formatting utility LAN Connections FrontView web based configuration and status monitoring RAlDar for Windows Mac and Linux MAC address Default address MTU size Ports 1500 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 storage systems meet the following technical specifications General 6 bay storage Intel multi core processor 1 GB DDR2 SODIMM RAM Two gigabit Ethernet ports Three USB 2 0 ports XRAID2 with dual redundancy Flex RAID RAID 0 1 5 6 10 data protection Defaults and Technical Specifications 37 ReadyNAS Desktop Storage Systems Physical dimensions h x w x d e 250x170 x285 mm e 10 0x 6 7 x 11 2 in
10. See the technical specifications in this manual for details about your specific ReadyNAS Ultra unit e Replace the on board battery only with the same battery or an equivalent type of battery recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions DANGER Installing the battery upside down reverses its polarities and creates a danger of explosion e Main board replaceable soldered in fuses Only trained service technicians can replace the self resetting PTC positive temperature coefficient fuses on the main board using only new fuses that are the same as or equivalent to the ones being replaced Contact Technical Support for details and support Electrostatic Discharge ESD Precautions Electrostatic discharge ESD is generated by two objects with different electrical charges coming into contact with each other An electrical discharge is created to neutralize this difference which can damage electronic components and printed circuit boards The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD e Use a grounded wrist strap designed to prevent static discharge e Keep all components and printed circuit boards PCBs in their antistatic bags until ready for use e Touch a grounded metal object before removing the board from the antistatic bag Do not let components or PCBs come into contact with
11. ables can be connected easily Water or moisture cannot enter the case Airflow around the unit and through the vents in the side of the case is not restricted The air is as free of dust as possible Temperature operating limits are not likely to be exceeded If you are using an uninterruptable power supply UPS for protection the power cable can be securely and safely connected to the UPS System Requirements Your ReadyNAS desktop unit requires the following Ethernet connection Microsoft Windows 7 Vista XP 2000 Mac OS UNIX or Linux operating system Microsoft Internet Explorer 7 0 Apple Safari 2 0 Mozilla Firefox 2 0 or Opera 9 5 browser Hard disk drive or drives from the NETGEAR Hardware Compatibility List see http www readynas com page id 82 Getting Started 6 ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 This chapter provides an overview of the physical features of the ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 and includes the following sections e Front and Side Panels e Drive Bay e Rear Panel e Status Information e System Shutdown Boot Menu ReadyNAS Desktop Storage Systems Front and Side Panels This section describes the front and side panels of ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 units Your unit s color might vary from the color shown in this manual NETGEAR Figure 1 ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 front and side panels Exhaust vents Power button
12. ch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Do not work alone when working with high voltage components Always disconnect power from the system when removing or installing main system components such as the main board or memory modules When disconnecting power first power down the system with the operating system and then unplug the power cords of all the power supply units in the system When working around exposed electrical circuits ensure that another person who is familiar with the power off controls is nearby to switch off the power if necessary Use only one hand when working with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical components or circuit boards they come into contact with Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators Use only power supply cords that include a grounding plug and plug them into grounded electrical outlets Defaults and Technical Specifications 39 ReadyNAS Desktop Storage Systems General Safety Precautions Follow these rules to ensure general safety e Keep the area around the ReadyNAS clean and free of clutter e
13. e system boot WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative otherwise data loss might occur Memory test Performs a memory test The pass or fail result is reported using the unit s LEDs Contact a NETGEAR technical support representative to interpret memory test results Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported in the RAlDar discovery tool ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 12 ReadyNAS Desktop Storage Systems To access the boot menu 1 2 3 4 5 Power off your unit Using a straightened paper clip press and hold the Reset button Press the Power button to power on the unit Continue to press the Reset button until the Power button LED USB and backup status LED disk 1 LED and disk 2 LED are lit Press the Backup button to scroll through boot mode options The unit shows the boot mode options using the LEDs as described in the following table Boot Mode Status Indicator Normal Power LED is lit Factory default Disk 1 LED is lit OS reinstall Disk 2 LED is lit Tech support USB and backup status LED is lit Skip volume check Power LED and disk 1 LED are lit Memory test Power LED and disk 2 LED are lit Disk test Power LED and USB and backup status LED are lit Press and release Reset butto
14. es a short disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAlDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAlDar during the time out period the factory default process begins WARNING The factory default reboot process resets the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode when the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 19 ReadyNAS Desktop Storage Systems e Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let the system boot WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative o
15. ets dada ceed wae ae ANING 6 System Requirements 0 00 ce eee eens 6 Chapter 2 ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 Front and Side Panels enere sisi rama Ais med ed ORIG a 8 DIVE BAY sic AA AA AA AA 9 Rear Padel ss da 10 Status Information 2 aa a aaa 11 System Shutdown s sa iooi iiia dias a E a i E a A d 11 BOGE MENU corsa dai das iaa aire 12 Chapter 3 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 Frontand Side Panels catorce abad 15 DMO AA A 16 Rear PANE conta yt a PRAAN BA ees Pee ees 17 Status IO MAN sed aoa dai a LALA Ohh KAR IG BG ek bade dow 18 System SU WN sassis sa dae a NABA Raed 19 BOOE MENU see al ti a A a 19 Chapter 4 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 Front and Side Panels oooocococcooooooooo eas 22 DING Bay AA a 23 ReariPale lucas id ri dd A LAGN AA N 24 Status MOMO cascara aterra a did A a 25 System SHULGOWM es asii redee 26 Boo Mela aaa da tl a NG 26 Chapter 5 Disks and Disk Replacements Supported DISKS cari is pd NG 29 Failed Disk Notification ccoo PREP eee bee ere 29 Adana a Dis O E acia dol 30 Replacing a DISK 72 naaa a rs A A 31 ReadyNAS Desktop Storage Systems Appendix A Defaults and Technical Specifications ReadyNAS Ultra 2 Ultra 2 Plus Pr02 ooooocooooocoooo ooo ReadyNAS Ultra 4 Ultra 4 Plus Pr04 ooooocoooococooooo ooo ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 0 Sately WAIMNINGS is sbra arc AAA a Electrical Safety Precautions
16. he ReadyNAS is https 192 168 168 168 not connected to a DHCP server Admin user name case sensitive admin Admin login password case sensitive netgear Management System configuration FrontView Web based configuration and status monitoring Discovery multi unit status monitoring RAIDar for Windows Mac and Linux and RAID formatting utility LAN Connections MAC address Default address MTU size 1500 Ports 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 storage systems meet the following technical specifications General e 4 bay storage e Intel single core processor in Ultra Intel dual core processor in Ultra Plus and Pro 1GB DDR2 SODIMM RAM e Two gigabit Ethernet ports e Three USB 2 0 ports e XRAID2 Flex RAID e RAID O 1 5 10 data protection Physical dimensions h x w x d e 200 x 132 x 222 mm 7 9x 5 2 x 8 7 in Defaults and Technical Specifications 35 ReadyNAS Desktop Storage Systems Physical weight e 4 70 kg 10 35 Ib without disks Power consumption e 48W with 4 x 2 TB Using Seagate 2 TB LP drives with system in idle state Electrical e 120W server rated AC power supply e Input 100 to 240V AC 50 60Hz Thermal e Software controlled 92 mm chassis cooling fan e High temperature email alert with auto shutdown Environmental compliance e 32 to 104 F e 20 to 80
17. icable regulatory certifications and approvals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration Of Conformity We NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 declare under our sole responsibility that the NETGEAR ReadyNAS Ultra Ultra Plus and Pro comply with Part 15 of FCC Rules 41 ReadyNAS Desktop Storage Systems Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a reside
18. ing RAIDar for Windows Mac and Linux and RAID formatting utility LAN Connections MAC address Default address MTU size 1500 Ports 2 Auto Sense 10 100 1000BASE T RJ 45 LAN IP address DHCP acquired ReadyNAS Ultra 2 Ultra 2 Plus and Pro 2 storage systems meet the following technical specifications General e 2 bay storage e Intel single core processor in Ultra Intel dual core processor in Ultra Plus and Pro 1GB DDR3 SODIMM RAM e Two gigabit Ethernet ports One USB 3 0 port front e Two USB 2 0 ports back e XRAID2 Flex RAID e RAID O 1 data protection Defaults and Technical Specifications 33 ReadyNAS Desktop Storage Systems Physical dimensions h x w x d e 142x101 x 220 mm e 5 60 x 3 98 x 8 70 in Physical weight e 2 07 kg 4 56 Ib without disks Power consumption lt 38W with 2 x 2 TB Electrical e Input DC 12 0V 5A Thermal e Software controlled 92 mm chassis cooling fan e High temperature email alert with auto shutdown Environmental compliance e 32 to 104 F e 20 to 80 Humidity non condensing e FCC UL CE RoHS C tick VCCI CCC KCC compliance Defaults and Technical Specifications 34 ReadyNAS Desktop Storage Systems ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 The following table lists factory default settings for ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 storage systems Feature Default Login User login URL when t
19. into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 26 ReadyNAS Desktop Storage Systems e Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let the system boot WARNING Use the skip volume check boot mode only when instructed to do so by a NETGEAR Technical Support representative otherwise data loss might occur e Memory test Performs a memory test The pass or fail result is reported on the status display screen e Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported on the status display screen or in the RAIDar discovery tool To access the boot menu 1 Power off your unit 2 Using a straightened paper clip press and hold the Reset button 3 Press the Power button to power on the unit 4 Continue to press the Reset button until the status display screen shows an boot menu message a Press the Backup button to scroll through the boot mode options Press and release Reset button to confirm your boot menu selection o The system boots in the selected boot mode ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 27
20. ion describes the rear panel of ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 units Figure 6 ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 rear panel 1 Exhaust fan 2 Power cable socket 3 Reset button 4 LAN1 and LAN gigabit Ethernet ports with LED status indicators 5 USB 2 0 ports 6 Kensington lock ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 17 ReadyNAS Desktop Storage Systems Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Item Description Power button and LED Press this button to turn on the ReadyNAS The LED has these states e Blinking Booting Blue Powered on Off Powered off Disk LEDs 1 2 3 4 Disk activity LED Rear panel Ethernet port LEDs Each disk bay has an LED associated with it in numerical order from left to right along the top of the front panel of the unit The disk LEDs have these states e On Power is on and the disk is operating normally Blinking The disk failed or is resynchronizing See the status display screen for details e Off The disk bay is empty The disk activity LED has these states e Blinking green A disk is active e Off No disks are active Two LED status indicators are built into these ports One LED indicates port activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port
21. is operating at 100 Mbps Off The port is operating at 10 Mbps Status display screen Displays messages about the status of your unit Note that the status display screen goes to sleep to prevent burn in to wake it press the Power button If the unit reports an abnormal operation or error the status display screen stays on ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 18 ReadyNAS Desktop Storage Systems System Shutdown You can shut down your unit in two ways Using the Power button e Preferred shutdown e Ifthe status display screen is not lit press the Power button three times to initiate a graceful shutdown e If the status display screen is lit press the Power button two times to initiate a graceful shutdown e Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdown Using FrontView For information about using FrontView to shut down your ReadyNAS Ultra series or ReadyNAS Ultra Plus series storage system see the ReadyNAS for Home Software Manual For information about using FrontView to shut down your ReadyNAS Pro series storage system see the ReadyNAS for Business Software Manual Both documents are available at htip www readynas com cat 40 Boot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiat
22. isk LEDs 1 2 Each disk bay has an LED associated with it on the front panel of the unit The disk LEDs have these states e On Power is on and the disk is operating normally e Blinking The disk was removed failed or is resynchronizing e Off The disk bay is empty Disk activity LED The disk activity LED has these states e Blinking green A disk is active e Off No disks are active Rear panel Ethernet ports Two LED status indicators are built into these ports One LED indicates port activity The other LED indicates connection speed as follows Green The port is operating at 1 000 Mbps Amber The port is operating at 100 Mbps Off The port is operating at 10 Mbps System Shutdown You can shut down your unit in these ways Using the Power button Preferred shutdown Press the Power button twice initiate a graceful shutdown Forced shutdown If the unit is hung press the Power button and hold for 5 seconds to force shutdown e Using FrontView For information about using FrontView to shut down your ReadyNAS Ultra series or ReadyNAS Ultra Plus series storage system see the ReadyNAS for Home Software Manual For information about using FrontView to shut down your ReadyNAS Pro series storage system see the ReadyNAS for Business Software Manual Both documents are available at htip www readynas com cat 40 ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 11 ReadyNAS Desktop Storage Systems B
23. n Using FrontView For information about using FrontView to shut down your ReadyNAS Ultra series or ReadyNAS Ultra Plus series storage system see the ReadyNAS for Home Software Manual For information about using FrontView to shut down your ReadyNAS Pro series storage system see the ReadyNAS for Business Software Manual Both documents are available at http www readynas com cat 40 Boot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiates a short disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAlDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAlDar during the time out period the factory default process begins WARNING The factory default reboot process resets the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode when the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots
24. n to confirm your boot menu selection The system boots in the selected boot mode ReadyNAS Ultra 2 Ultra 2 Plus Pro 2 13 ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 This chapter provides an overview of the physical features of the ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 and includes the following sections e Front and Side Panels e Drive Bay e Rear Panel e Status Information e System Shutdown Boot Menu 14 ReadyNAS Desktop Storage Systems Front and Side Panels This section describes the front and side panels of ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 units Your unit s color might vary from the color shown in this manual Figure 4 ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 front and side panels 1 Exhaust vents 2 USB 2 0 port 3 Backup button and backup LED 4 Disk LEDs 5 Disk activity LED 6 Power button and LED 7 Drive bay door 8 Status display screen ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 15 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 units y 3 A A z z i 2 g nd 8 Figure 5 ReadyNAS Ultra 4 Ultra 4 Plus and Pro 4 drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 16 ReadyNAS Desktop Storage Systems Rear Panel This sect
25. nt and side panels Exhaust vent Power button and LED USB and backup status LED Backup button USB 2 0 port Drive bay door N Oa OF FP WO N a Status display screen ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 22 ReadyNAS Desktop Storage Systems Drive Bay This section describes the drive bay of ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 units 2 4 Figure 8 ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 drive bay 1 Drive bay door 2 Disk bays 3 Recessed disk tray locking mechanism 4 Disk release latch 5 Disk tray latch handle 6 Disk tray ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 23 ReadyNAS Desktop Storage Systems Rear Panel This section describes the rear panel of ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 units Figure 9 ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 rear panel Exhaust fan PSU exhaust fan USB 2 0 ports Reset button LAN1 and LAN2 gigabit Ethernet ports with LED status indicators Kensington lock Power switch ND DUB GN o Power cable socket ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 24 ReadyNAS Desktop Storage Systems Status Information You can obtain information about the status of your unit by reviewing the indicators listed in the following table Item Description Power button and LED Press this button to boot the ReadyNAS The LED has these states e Blinking Booting Blue Powered on Off Powered off Disk icons 1 2 3 4
26. ntial installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications made to the product unless expressly approved by NETGEAR Inc could void the user s right to operate the equipment Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR ReadyNAS Ultra Ultra Plus and Pro do not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications European Union The NETGEAR ReadyNAS Ultra Ultra Plus and Pro comply with essential requirements of EU EMC Directive 2004 108 EC and Low Voltage Directive 2006 95 EC as s
27. oot Menu Use the boot menu to restart or troubleshoot your ReadyNAS unit Your unit has the following boot modes Normal Initiates a normal boot process just like booting using the Power button Factory default Initiates a short disk test that takes approximately 5 minutes then begins a 10 minute time out period waiting for RAlDar During the 10 minute time out period the system can be powered off safely without causing any data loss After 10 minutes or if you select the factory default option with RAlDar during the time out period the factory default process begins WARNING The factory default reboot process resets the unit to factory settings erases all data resets all defaults and reformats the disk to X RAID2 OS reinstall Reinstalls the firmware from the internal flash to the disks Use the OS reinstall boot mode when the system crashes and corrupts some configuration files OS reinstall boot mode also resets some settings on your unit such as Internet protocol settings and the administrator password to defaults Tech support Boots into a low level diagnostic mode Use the tech support boot mode only when instructed to do so by a NETGEAR Technical Support representative Skip volume check After a system crash the system tries to scan and fix the volume using a file system check If several problems are found on a disk this process can stall causing the system not to boot Use this option to skip the scan and let th
28. the ReadyNAS for Business Software Manual Both documents are available at htip www readynas com cat 40 A WARNING No matter how many hard drives are installed in your unit ensure that all drive trays remain in the drive bays to maintain adequate airflow Disks and Disk Replacements 29 ReadyNAS Desktop Storage Systems Adding a Disk You can add a hard disk to an empty disk bay You do not need to shut down your unit before adding a disk To add a disk 1 Press the disk tray release latch The tray handle pops out Pull out the disk tray and place the new disk on the tray Make sure that the hard disk connectors face the interior of the disk bay Slide the disk tray back into the unit and press the handle to secure the disk The volume automatically synchronizes with the new disk in the background This could take several hours depending on the disk size You can continue to use your ReadyNAS although access is slower until the volume synchronization finishes You are notified by email when the process is complete Disks and Disk Replacements 30 ReadyNAS Desktop Storage Systems Replacing a Disk In the case of a failed disk the unit provides email alerts and status messages about the need to replace a disk ReadyNAS supports hot swap bays so you do not need to power down your unit when replacing a disk To replace a disk 1 Press the disk tray pull release latch The disk tray handle pops out 2
29. therwise data loss might occur e Memory test Performs a memory test The pass or fail result is reported on the status display screen e Disk test Performs an offline full disk test This can take 4 hours or more depending on the size of your disks Any problems are reported on the status display screen or in the RAIDar discovery tool To access the boot menu 1 Power off your unit 2 Using a straightened paper clip press and hold the Reset button 3 Press the Power button to power on the unit 4 Continue to press the Reset button until the status display screen shows an boot menu message gl Press the Backup button to scroll through the boot mode options Press and release Reset button to confirm your boot menu selection o The system boots in the selected boot mode ReadyNAS Ultra 4 Ultra 4 Plus Pro 4 20 ReadyNAS Ultra 6 Ultra 6 Plus Pro 6 This chapter provides an overview of the physical features of the ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 and includes the following sections e Front and Side Panels e Drive Bay e Rear Panel e Status Information e System Shutdown Boot Menu 21 ReadyNAS Desktop Storage Systems Front and Side Panels This section describes the front and side panels of ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 units Your unit s color might vary from the color shown in this manual NETGEAR 6 Figure 7 ReadyNAS Ultra 6 Ultra 6 Plus and Pro 6 fro
30. upported by applying the following test methods and standards e EN55022 2006 A1 2007 e EN55024 1998 A1 2001 A2 2003 EN60950 1 2005 2nd Edition e EN 61000 3 2 2006 e EN 61000 3 3 1995 w A1 2001 A2 2005 Compliance Notification 42 Index B battery 39 boot menu 12 19 26 C compliance 41 D Declaration Of Conformity 41 disk failure 29 disk replacement 28 disk adding 30 disk failure 29 disk replacing 31 disks supported 29 drive bay 9 16 23 E electrical safety 39 electrostatic discharge 40 email alerts 29 ESD 40 F factory default settings 33 35 37 failed disk 29 FCC 41 front panel 8 15 22 G general safety 40 H Hardware Compatibility List 6 29 L LEDs 11 18 location unit 6 p Pro 2 7 Pro 4 14 Pro 6 21 R rear panel 10 17 24 restarting 12 19 26 S safety 39 40 safety warning 39 setup location 6 side panel 8 15 22 socket outlet 39 status information 11 18 25 status system 11 18 25 supported disks 29 system requirements 6 system shutdown 11 19 26 system status 11 18 25 7 technical specifications 33 35 37 technical support 2 trademarks 2 troubleshooting 12 19 26 U Ultra 2 7 Ultra 2 Plus 7 Ultra 4 14 Ultra 4 Plus 14 Ultra 6 21 Ultra 6 Plus 21 unit location 6 V volume synchronization 30 ReadyNAS Desktop Storage Systems 44
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