Xtreme PC EX & NG Series Manual Ver 0.2 BP
Contents
1. 5 FIGURE 3 VERTICAL MOUNTING POSITION eee eene n nennen enun nhan annnm nana asas asas snnm asas asas asses Issa aaa asas sas r assa us 5 FIGURE 4 PLASTIC BASE ATTACHMENT ee eene nennen nnn annees asas assa asse DDR a s saa sas a asas IPs ss assa sa sess Desa asas asas san rrs 6 FIGURE 5 SLIDE XTREME PC INTO THE PLASTIC BASE ATTACHMENT 6 FIGURE 6 XTREME PC PORTS RIGHT SIDE VIEW 1 ec aa aaaaaansaaeananaenonnaononnnenonananonaaananaannnnnannn 7 FIGURE 7 XTREME PC PORTS BACK 8 FIGURE 8 XTREME PC PORTS LEFT SIDE 9 www chippc com hip PC Tech nologies PC EX 8 NG Series Chapter 1 Introduction Welcome Congratulations on purchasing an Xtreme This User Manual contains the information needed to set up the hardware of the Xtreme PC and covers all hardware aspects of the product For information concerning software aspects please refer to the Chip PC Thin Client Firmware User Guide Safety Notices This section contains important safety notices Please read carefully as improper handling of the product may resu2. 10 3 Unplugging the System ccccccccecceesceseecccssccseeceesccsseeeeesecsenceescceseceeesccensecesscceeeeensscasensensecueeeeesses 10 4 FIE ET BOU OU tet 10 CHAPTER QUICK TROUBLESHOOTING kte kt ke knn nna na nn nana anana rne nnn nnne 11 CHAPTER 4 PROBLEM DETECTION FLOW CHART 12 NG SPECIFICATIONS isi fiti atitid a ta ki aaa ik ke a a Ye a e a a a ena a kel a a A a a a saka a ka a a a e a a 12 NG SPECIFICATIONS RETE 13 CHAPTER5 ACCESSORIES 15 CHAPTER 6 REGULATORY COMPLIANCE ke kt tt tete kannan nn nn annan ae anana enne nennen nena nns 16 XTREME PC REQUIREMENTS COMPLIANCE k0 kt tt ann nn nn nn nn nn kaa aaa kaa kaa usua IRR RR RR RR RR RR ss ss ss ss esee nana na ua RR ss suras 16 ue elim Wd Asz SPENT 16 1 15 Class B pa td aa a ia e e a Uer pa a e a A t l al pk e nne 16 T E MR 16 MODIFICATIONS ate e e de e tk a n ae kl ak e e e va cae a e a a e e ke n ken ee 16 eril mM a teat a vl kaj ket E a a e e e e at P 17 PERIPHERAL DEVICES t kt a if e e k kl e t e jn n E et m e si r kl 17 CHAPTER 7 ENVIRONMENTAL 8
3. Desktop Software for Microsoft Windows CE DESKTOP SOFTWARE This EULA grants you the following rights to the SOFTWARE e SYSTEM SOFTWARE You may use the SYSTEM SOFTWARE only as installed in the SYSTEM DESKTOP SOFTWARE DESKTOP SOFTWARE might not be included with your SYSTEM If DESKTOP SOFTWARE is included with your SYSTEM you may install and use the component s of the DESKTOP SOFTWARE in accordance with the terms of the end user license agreement provided with such component s In the absence of a separate end user license agreement for particular component s of the DESKTOP SOFTWARE you may install and use only one 1 copy of such component s on a single computer with which you use the SYSTEM e Use of Windows CE Operating System for Windows based Terminal Devices with Microsoft Windows NT Server Terminal Server Edition lf the SOFTWARE is Windows CE operating system for Windows based Terminal devices the following special provisions apply In order to use the SYSTEM in connection with Windows NT Server Terminal Server Edition you must possess 1 a Client Access License for Windows NT Server Terminal Server Edition and 2 an end user license for Windows NT Workstation or an end user license agreement for Windows NT Workstation for Windows based Terminal Devices please refer to the end user license agreement for Windows NT Server Terminal Server Edition for additional information MANUFACTURER may have included a Certificate
4. Does Unit reset to Does unit start start factory defaults 2 Replace Keyboard Mouse Error Verify Connection No Does Keyboard Mouse operate on a different device No 3 you may perform Does Unit Verify DHCP a hardware reset Reboot Receive IP No Configuration on Device receive IP to factory defaults Address Server device address or initiate a software reset by No pressing the reset Yes button from the general tab under the F2 environment Does Uni Receive IP Address Set network speed Manually Yes No Contact Support Reset the device to No Factory defaults 3 Verify Available Can you No Terminal Services establish a licenses on server session an you establish a Can you establish a session No Yes Chapter 4 Problem Detection Flow Chart Ref DG076U 0 5 12 Chip PC Technologies www chippc com hip PC Tech nologies PC EX 8 NG Series Video Video USB Audio Max Resolution Mem Output Port Sup Single Screen Configuration 64 MB 4 MB Analog 1280x1024 pixels 16 M DDR 24 bit colors EX NG 6050 Alchemy Au 800 MHz 32MB 64 4 Analog N 1 1 1550 333 MHz DOC P3 DDR Entry various RISC EX NG 6052 Alchemy Au 800 MHz 32MB 64 4 Analog N 1 1 1550 333 MHz DOC P3 Integrated Smart Card RISC EX NG 6400 Alchemy Au 1 2 GHz 64MB 1
5. REGULATORY DETAILED INFORMATION 18 A SYSTEM DIMENSIONS AND 18 DECLARATIONS AND anana aaa aaa aaa RR RR 18 1 Bi Regulatory Compliance Information ccccccseeseccecseseseeeeceeeeeeeeseeeeeeeeesseeeeeeesseaeeeeessaaeeeeesaaaees 18 2 B2 US FCC Information ssesessesesenn mm mI nmm mne meme meme metre terere re terrere rii re serpere reserare rires 19 1 PERFORMANCE DATA tS 19 1 C1 Electromagnetic 19 Ref DG076U 0 5 11 Chip Technologies www chippc com hip PC Technologies Xtreme PC EX amp NG Series SHCA cuve SU PRU RUE 19 D ENERGY CONSUMPTION kk m kt a ai a m a e a n kak a a A a ik a ak a a a a ka a ki n e a a m kn ki 20 E DECLARED NOISE EMISSIONS IN ACCORDANCE WITH ISO 9296 20 PRODUCT MATERIALS INFORMATION cscescescescecceceecnsceccecnscuscaceecnscasca
6. RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technological Data and computer software clause at DFARS 252 227 7013 or in subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 8 C F R 52 227 19 as applicable 6 Ownership The SOFTWARE is owned by Chip PC or its third party suppliers Your license confers no title or ownership in the Software and is not a sale of any rights in the SOFTWARE 7 Upgrade Commitment on behalf of Customer In case Chip PC discovers some failure in its Software e g Operating System Management Software Plug Ins or any other aspect of its Software the customer might be required to upgrade his software to a specific software version within a reasonable period of time After the specified time has passed Chip PC will not be held obligated to support the product under its Warranty or Extended Warranty terms and conditions 8 Termination Chip PC may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the SOFTWARE together with all copies adaptations and merged portions in any form 9 Patents Chip PC Software is protected by multiple international patents Chapter 10 CHIP PC SOFTWARE LICENSE AGREEMENT Ref DG076U 0 5 29 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme
7. Remedy THIS LIMITED WARRANTY COVERS repair or replacement at the discretion of Chip PC of the XTREME PC device power supply and other accessories if purchased from Chip PC THIS LIMITED WARRANTY DOES NOT COVER losses or damages that occurred as a result of shipping improper installation or maintenance by anyone other than an authorized representative of Chip PC acts of God or accident misuse neglect or misapplication of the product installation of options or parts by anyone other than Chip PC exposure to extremes of temperature or humidity or improper electrical power Products returned to Chip PC for service in warranty and post warranty that are diagnosed as No Fault Found will be subject to a diagnostic and handling fee The Limited Warranty will be void in case of mechanical damage to the product or in case that the warranty seal is broken THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES REMEDIES OR CONDITIONS WHETHER ORAL OR WRITTEN EXPRESSED OR IMPLIED THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CHIP PC WARRANTY OBLIGATIONS AND 5 REMEDIES ARE EXCLUSIVELY STATED HEREIN CHIP PC LIABILITY WHETHER BASED ON CONTRACT TORT WARRANTY STRICT LIABILITY OR ANY OTHER THEORY SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS FOR THE CLAIM INNO EVENT SHALL CHIP PC BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES CHIP PC SPECIFICALLY DOES NOT REPRE
8. U S export restrictions You specifically agree not to export or re export the SOFTWARE i to any country to which the U S has embargoed or restricted the export of goods or services which as of March 1998 include but are not necessarily limited to Cuba lran Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the products back to such country ii to any person or entity who you know or have reason to know will utilize the SOFTWARE or portion thereof in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government If the SOFTWARE is labeled North America Only Version above on the Product Identification Card or on the SOFTWARE packaging or other written materials then the following applies The SOFTWARE is intended for distribution only in the United States its territories and possessions including Puerto Rico Guam and U S Virgin Islands and Canada Export of the SOFTWARE from the United States is regulated under El controls of the Export Administration Regulations EAR 15 CFR 730 744 of the U S Commerce Department Bureau of Export Administration BXA A license is required to export the SOFTWARE outside the United States or Canada You agree that you will not directly or indi
9. by MANUFACTURER and the SYSTEM SOFTWARE is on a ROM chip CD ROM disk s or floppy disk s and labeled For ROM Upgrade Purposes Only ROM Upgrade you may install one copy of the ROM Upgrade onto the SYSTEM as a replacement copy for the SYSTEM SOFTWARE originally installed on the SYSTEM and use it in accordance with Section 1 of this EULA 4 Copyright All title and copyrights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by MS or its suppliers including Microsoft Corporation You may not copy the printed materials accompanying the SOFTWARE All rights not specifically granted under this EULA are reserved by MS and its suppliers including Microsoft Corporation 5 Product Support Product support for the SOFTWARE is not provided by MS its parent corporation Microsoft Corporation or their affiliates or subsidiaries For product support please refer to MANUFACTURER s support number provided in the documentation for the SYSTEM Should you have any questions concerning this EULA or if you desire to contact MANUFACTURER for any other reason please refer to the address provided in the documentation for the SYSTEM 6 Export Restrictions You agree that you will not export or re export the SOFTWARE to any country person or entity subject to
10. driver loading Chapter 2 Hardware Setup Ref DG076U 0 5 7 Chip PC Technologies www chippc com hip PC Technologies Xtreme EX 8 NG Series 4 Connecta 10 100 BaseT Ethernet cable from the nearest network LAN jack to the RJ 45 LAN jack on the Xtreme PC LEDs on connector jack indicate network link and activity Link and Activity LEDs Figure 7 Xtreme PC Ports Back View Connect the power adapter DC cord into the device s DC jack Connect the monitor video cable to the CRT DB 15HD connector Connect the monitor power cable to a power source and turn the monitor ON ON Connect the wall mount power supply to the electrical socket Once the Xtreme receives power the ON STBY LED will be lit in steady red NOTE ON STBY LED will change to steady green after pressing the ON STBY button once the system finished booting up In case a self test procedure has failed the ON STBY LED will remain steady red NOTE n case the LEDs on the LAN connector are not lit check that the network cable you are using is a Standard one and that it is properly connected to the device and to a network jack Chapter 2 Hardware Setup Ref DG076U 0 5 8 Chip PC Technologies www chippc com hip PC Technologies Xtreme PC EX amp NG Series 9 Optional Connect microphone to the Audio In jack pink ON Standby Audio in LED But ei Button Reset Button e Figure 8 Xtreme PC Ports Lef
11. of Authenticity for Windows NT Workstation for Windows based Terminal Devices with the SYSTEM In that case this EULA constitutes an end user license for the version of Windows NT Workstation for Windows based Terminal Devices indicated on such Certificate of Authenticity e Back up Copy MANUFACTURER has not included a back up copy of the SYSTEM SOFTWARE with the SYSTEM you may make a single back up copy of the SYSTEM SOFTWARE You may use the back up copy solely for archival purposes 2 Description of Other Rights and Limitations e Speech Handwriting Recognition If the SYSTEM SOFTWARE includes speech and or handwriting recognition component s you should understand that speech and handwriting recognition are inherently statistical processes that recognition errors are inherent in the processes that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors Neither MANUFACTURER nor its suppliers shall be liable for any damages arising out of errors in the speech and handwriting recognition processes Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SYSTEM SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation e Single SYSTEM The SYSTEM SOFTWARE is licensed with the SYSTEM as a single integrated product The SYSTEM SOFTW
12. purchases the product from you This Limited Warranty does not include expandable parts Never open the product s enclosure and never attempt to replace or fix any internal part Any attempt to repair the product install or replace components by an unauthorized person could expose that person to risk electrical shock and will cause the product warranty to be void immediately Should the XTREME PC products require service during the term of the Limited Warranty Chip PC would provide either mail in or Carry in service Chip PC will repair or replace according to its own discretion the defective products or parts with new products or parts All exchanged parts and products replaced under this warranty will become the property of Chip PC TO OBTAIN SERVICE UNDER THIS LIMITED WARRANTY for mail in or carry in you must receive from Chip PC a valid Returned Material Authorization RMA and only then return the product freight prepaid and assured or assume the risk of loss or damage during shipment in the original container or an equivalent to the designated Chip PC Authorized Service Center If the unit was not registered you should enclose a written receipt for the product showing the date of purchase distributor s or dealer s name from whom you purchased the product and both the model and serial number of the product Chip PC will pay the return ground shipping charge within the continental United States or within EU countries Limitations of
13. www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Peripheral Devices Only peripherals input output devices printers etc certified to comply with the Class B limits might be attached to this product Operation with non certified peripherals is likely to result in interference to radio and TV reception Chapter 6 REGULATORY COMPLIANCE Ref DG076U 0 5 17 Chip PC Technologies www chippc com hip PC Tech nologies PC EX 8 NG Series Chapter 7 ENVIRONMENTAL 8 REGULATORY DETAILED INFORMATION A System Dimensions and Weight B Declarations and Certifications 1 B1 Regulatory Compliance Information This system received the following approvals and may be labeled with one or more of these marks depending on point of purchase Approvals Certificate Standard Yes No N A Energy Saving USA Energy Star Compliance N A EMC EMI Electro Magnetic Compliance Interference EN55022 Class EN61000 3 2 3 EN55024 CISPR 22 1997 Class A Radiated Power line Conducted EN 50081 1 1992 Emissions Residential Commercial EN 55022 1998 Class A Radiated Power line Conducted European EU CE Mark EN 61000 3 2 1995 Power Line Conducted Emissions ves EN 61000 3 3 1995 Power Line Fluctuation and Flicker EN 55024 1998 Immunity Infor
14. 28 8MB Analog N N 1550 500 MH DOC G3 High End USB Only N 1 1 NG Specifications Model Name CPU Equiv x86 noses o o Multi Screen Support Serial EX NG 6000 Alchemy Au 800 MHz 32MB 1550 333 MH Entry USB Only Eo s DOC P3 1280x1024 pixels 16 M 24 bit colors 1280x1024 pixels 16 M 24 bit colors 2 1600x1200 64 16bit OR 1280x1024 pixels 16 M 24 bit colors JJ 1600x1200 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors Y 1600x1200 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 2 EX NG 6450 Alchemy Au 1 2 GHZ 64MB 128 8MB Analog 1550 500 DOC G3 High End various oo EX NG 6452 Alchemy Au 1 2 GHz 64MB 128 8MB Analog 1550 500 MHz DOC G3 Integrated Smart Card RISC EX NG 6500 Alchemy Au 1 2 GHz 64MB 128 MB 8 MB DVI I Dual Screen 1 serial 1550 500 MHz DOC G3 Analog up to 1024x768 pixels 64 ae OL RISC K 16 bit colors Monitor Dual EX NG 6552 Alchemy Au 1 2 GHZ 64MB 128 8MB DVI D Screen 1 1550 500 MHz DOC G3 Analog up to 1024x768 pixels 64 RISC K 16 bit colors Monitor Dual Integ Smart Card EX NG 6600 Alchemy Au 1 2 GHz 64MB 128 MB 1 MH DOC G3 DDR High End DVI Multi 1229250 MHz Monitor Dual Quad EX NG 6460 Alchemy Au 1 2 GHz 64 1 MH DOC G3 High End Fiber Optic 220 200 MHz EX NG 6462 Alchem
15. ARE installed in Read Only Memory ROM of the SYSTEM may only be used as part of the SYSTEM Chapter 11 MICROSOFT END USER LICENSE AGREEMENT EULA Ref DG076U 0 5 30 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX amp NG Series e Single EULA The package for the SYSTEM SOFTWARE may contain multiple versions of this EULA such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple versions of the EULA you are licensed to use only one 1 copy of the SYSTEM SOFTWARE Rental You may not rent or lease the SOFTWARE e Software Transfer You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM provided you retain no copies you transfer all of the SOFTWARE including all component parts the media any upgrades or backup copies this EULA and if applicable the Certificate s of Authenticity and the recipient agrees to the terms of this EULA If the SOFTWARE is an upgrade any transfer must include all prior versions of the SOFTWARE Termination Without prejudice to any other rights MANUFACTURER or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE and all of its component parts 3 Upgrades If the SYSTEM SOFTWARE and this EULA are provided separate from the SYSTEM
16. Base Attachment refer to Figure 5 and slide the Xtreme PC to the end of the Plastic Base Attachment 5 a 1 Figure 5 Slide Xtreme PC onto the Plastic Base Attachment 4 Attach one side of the adhesive pad to the bottom of the Plastic Base Attachment 5 Attach the other side of the adhesive pad to the surface to desired mounting surface insuring that the surface is clean and dry 6 When the Plastic Base Attachment and the Xtreme PC is firmly secured to the surface the product is ready for operation Chapter 2 Hardware Setup Ref DG076U 0 5 6 Chip PC Technologies www chippc com hip PC Technologies Xtreme EX 8 NG Series 3 Connecting the Cables Connect the cables to their respective ports and connectors as described in the following steps Xtreme PC without Optional Ports e UT e Optional Parallel Port Optional Figure 6 Xtreme PC Ports Right Side View 1 Connect USB peripheral devices USB keyboard mouse etc to a USB port 2 Optional Connect a peripheral device with a serial type connection modem PDA bar code scanner serial printer etc to the DB 9 RS 232 port Secure the connector with appropriate screws 3 Optional Connect a local printer with a parallel type connection to the DB 25 parallel port Secure the connector with appropriate screws NOTE USB devices can be connected after the product is powered ON although some devices may experience
17. EALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE WARRANTY PERIOD BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION This disclaimer and exclusion shall apply even if the express warranty set forth above fails of its essential purpose General Terms Applicable to the Limited Warranty Statement and Software License Disclaimer of Liabilities IN NO EVENT WILL CHIP PC OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE PROFIT OR DATA OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY ARISING OUT OF THE USE OF OR INABILITY TO USE SOFTWARE EVEN IF CHIP PC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES In no event shall Chip PC s or its suppliers liability to Customer whether in contract tort including negligence or otherwise exceed the price paid by Customer The foregoing limitations shall apply even if the above stated warranty fails of its essential purpose BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATI
18. FTWARE is provided AS IS and is delivered with no warranties either express or implied CHIP PC MAKES AND YOU RECEIVE NO WARRANTIES ON THE SOFTWARE EXPRESS IMPLIED OR STATUTORY OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU AND CHIP PC DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE CHIP PC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE PRODUCT WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION WILL BE UNINTERRUPTED OR ERROR FREE 3 Limit of Liability UNDER NO CIRCUMSTANCES SHALL CHIPC PC BE LIABLE FOR LOSS OF DATA COST OF COVER OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY THESE LIMITATIONS SHALL APPLY EVEN IF CHIP PC OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOT WITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEY SUPERSEDE ANY OTHER COMMUNICATIONS ORAL OR WRITTEN BETWEEN US RELATING TO THE SOFTWARE 4 Export Restrictions You agree you will not export or transmit the SOFTWARE to any country to which export is restricted by applicable US law or regulation without the written approval of the appropriate US Government organization 5 U S Government Restricted Rights Applicable to the US Market Only The SOFTWARE is provided with
19. ITH THE DELIVERY USE OR PERFORMANCE OF THE SOFTWARE If you acquired this EULA in the United States this EULA is governed by the laws of the State of Washington If you acquired this EULA in Canada this EULA is governed by the laws of the Province of Ontario Canada Each of the parties hereto irrevocably attorns to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise hereunder in the courts located in the Judicial District of York Province of Ontario If this EULA was acquired outside the United States then local law may apply Should you have any questions concerning this EULA please contact the MANUFACTURER of your SYSTEM U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable MANUFACTURER is Microsoft Corporation One Microsoft Way Redmond WA 98052 6399 Chapter 11 MICROSOFT END USER LICENSE AGREEMENT EULA Ref DG076U 0 5 32 Chip PC Technologies www chippc com hip PC Technologies Xtreme EX 8 NG Series Chapter 12 Integrated PC SC Smart Card Reader Writer Optional Signaling a major indus
20. No The system is running programs to maximize the 13 6 N A power consumption The system is in a waiting mode such as at the 2 8 N A local desktop no session is running os Bo EMEN standby The system is turned off but is still connected Chee Its power source Energy consumption is tested at 230 Volts 50 Hz Heat dissipation is calculated based on the measured watts assuming the service level is attained for one hour Off data is not meant to show compliance to US Executive Order 13221 Maximum Energy Consumption results are based solely upon the testing of the System Configuration listed above Maximum Minimum CPI S3 Off E Declared Noise Emissions in accordance with ISO 9296 Sound Power Sound Pressure Operator Position Level L bels 1 bel 10 decibels re 10 Watts L decibels re 2x1 0 Pa pAm Inside active session Idle local desktop Chapter 7 ENVIRONMENTAL 8 REGULATORY DETAILED INFORMATION Ref DG076U 0 5 20 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX amp NG Series F Product Materials Information 3 F1 Restricted Substances This Chip PC product plastic case parts printed wiring boards power supplies and microprocessors do NOT contain any of the following substances in concentrations exceeding natural background levels m Asbestos E Cadmium and its compounds above 100 parts per million ppm B Halogenated dio
21. ON MAY NOT APPLY TO YOU The Warranty and the Software License shall be governed by and construed in accordance with the laws of the State of Israel If any portion hereof is found to be void or unenforceable the remaining provisions of the Warranty and the Software License shall remain in full force and effect Except as expressly provided herein the Software License constitutes the entire agreement between the parties with respect to the license of the Software and supersedes any conflicting or additional terms contained in the purchase order If Customer has entered into a contract directly with Chip PC for supply of the Products subject to this warranty the terms of that contract shall supersede any terms of this Warranty or the Warranty Card or the Software License which are inconsistent with that contract The version in effect at the date of delivery of the Products to the Customer shall apply Upgrade Commitment on behalf of Customer In case Chip PC discovers some failure in its Software e g Operating System Management Software Plug Ins or any other aspect of its Software the customer might be required to upgrade his software to a specific software version within a reasonable period of time After the specified time has passed Chip PC will not be held obligated to support the product under its Warranty or Extended Warranty terms and conditions Chapter 9 CHIP PC LIMITED SOFTWARE WARRANTY Ref DG076U 0 5 28 Chip PC Technologies
22. Once the System is ON follow these steps to switch the Xtreme PC to Standby mode 1 Log off from any open connection s 2 Press the ON STBY button to switch the system to STBY mode The ON STBY LED will turn from steady green to steady red and the monitor will be turned OFF if monitor is Energy Star compliant 3 Turn OFF the peripherals other than the monitor i e printer NOTE Pressing the ON STBY button successively will switch between the ON and STBY modes of the Xtreme PC 3 Unplugging the System lf you are not going to use the system for a long period of time you should do the following 1 Log off from any open connection s 2 Pressthe ON STBY button to switch the system to Standby mode The ON STBY LED will turn from steady green to steady red and the monitor will be turned OFF 3 Unplug the system from the electrical socket 4 RESET Button Pressing the RESET button will cause the Xtreme PC to reboot execute self test procedures and return to its last configuration NOTE The RESET button performs reset only to the Xtreme PC device and not to the server therefore if there is some problem at the server level Reset will not solve the problem Chapter 2 Hardware Setup Ref DG076U 0 5 10 Chip PC Technologies www chippc com hip PC Technologies Xtreme EX 8 NG Series Chapter 3 Quick Troubleshooting The following section describes common difficulties that may arise during the setup or use of the X
23. P PC MAKES NO WARRANTIES EXPRESS OR IMPLIED IN THIS DOCUMENT TRADEMARKS Chip PC Xcalibur Xtreme PC Jack PC and the Chip PC logo are either trademarks or registered trademarks of Chip PC Products mentioned in this document may be registered trademarks or trademarks of their respective owners The Energy Star emblem does not represent endorsement of any product or service U S GOVERNMENT RESTRICTED RIGHTS The Software and documentation are provided with RESTRICTED RIGHTS You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end user end use and country destination restrictions issued by U S and other governments The information and specifications in this document are subject to change without prior notice Images are for demonstration purposes only Ref DG076U 0 5 Chip PC Technologies www chippc com hip PC Tech nologies EX 8 NG Series Table of Contents GHAPTER 1 INTRODUCTION 1 1 SAFETY NOTICES Em 1 1 Salety GAN ON AS e etik n e etat e st ke t n tit EENE 2 YOMENM NEW 2 1 Intended Audience 2 0 0 cece eccececcececcececceceececuecucuececuececueaecueaeaecueceeaeceeaeceeaeseeaeneeeaesuesecueaeseeaecueeceeneseeaeseneeaeaes 3 2 2 Maw FO PICS ant aba bs d kn p t a is k A s a
24. PC EX 8 NG Series Chapter 11 MICROSOFT END USER LICENSE AGREEMENT EULA EULA for Microsoft Windows CE Operating System for Windows based Terminal Devices IMPORTANT READ CAREFULLY This End User License Agreement EULA is a legal agreement between you either an individual or a single entity and the manufacturer MANUFACTURER of the special purpose computing device SYSTEM you acquired which includes certain Microsoft software product s installed on the SYSTEM and or included in the SYSTEM package SOFTWARE The SOFTWARE includes computer software the associated media any printed materials and any online or electronic documentation By installing copying or otherwise using the SOFTWARE you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA MANUFACTURER and Microsoft Licensing Inc MS are unwilling to license the SOFTWARE to you In such event you may not use or copy the SOFTWARE and you should promptly contact MANUFACTURER for instructions on return of the unused product s for a refund Software License The SOFTWARE is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE is licensed not sold 1 Grant of License SOFTWARE includes software already installed on the SYSTEM SYSTEM SOFTWARE and if included in the SYSTEM package software contained on the CD ROM disk and or floppy disk s labeled
25. SENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY Chapter 8 CHIP PC LIMITED HARDWARE WARRANTY Ref DG076U 0 5 25 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series U S A State Laws Some states do not allow limitations on how long an implied warranty lasts or allow the exclusion or limitation of incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state RMA Process The goal of the RMA Process is to determine whether a damaged unit can be fixed at the customer channel site or it has to be shipped to Chip PC Service Center labs for testing amp repairing m RMA Certificate Request Chip PC offers its customers and channels a 24 7 online service of submitting an RMA request through the MyChipPC portal to be accessed from Chip PC website m RMA Certificate Approval Chip PC technical expert will decide whether the problem can be resolved remotely If yes Chip PC technical expert will guide the customer channel how to do so If the problem cannot be resolved remotely an RMA certificate will be issued including RMA date of expiration and address of the nearest Chip PC Service Center B Shipping RMA Unit the RMA Device must be shipped to Chip PC Service Center appropriately packaged as not to be damaged during shipment and including printed co
26. Technologies Xtreme PC EX amp NG Series Chapter 5 ACCESSORIES LIST For updated list and more information see Chip website at http www chippc com products accessories m e o m USB PC SC Smart reader Card 10 High security PKI smart cards blank USB to 2xPS 2 ports adapter DVI to VGA adapter USB to Serial port adapter USB to 2 Serial ports adapter Dual screen Y Cable DVI I to DVI D and VGA Dual screen Y Cable DVI I to DVI D and DVI A Power Supply wall mount EU ROHS Compliant Power US 2 4A Supply wall mount 100 240VAC 5VDC Power Supply wall mount UK ROHS Compliant Wireless LAN USB dongle 802 119 USB PC SC smart card reader 150 7816 compatible EMV I approved SCM SCR335 USB interface Smart Cards for Win 2000 Win XP and Win 2003 authentication USB to 2xPS 2 ports adapter supporting PS 2 Keyboard PS 2 mouse and PS 2 Barcode readers Note This device has a special firmware version installed Other similar adapters available from other vendors may or may not work properly DVI to VGA adapter for models with DVI I video USB to Serial port adapter Note for Xtreme PC you will be required to upgrade your device to the latest Firmware USB to 2 Serial ports adapter Note for Xtreme PC you will be required to upgrade your device to the latest Firmware Dual screen Y Cable DVI I to DVI D and VGA to connect two monitors one with DVI D and anoth
27. YCLING END OF LIFE SERVICE INFORMATION 23 N CHIP PC CORPORATE ENVIRONMENTAL 24 CHAPTER 8 CHIP PC LIMITED HARDWARE WARRANTY e nnn In 25 LIMITATIONS OF 25 USA STATE LAW kat me 26 RMA PROC SE NENNT 26 LIMITED WARRANTY etat ak ft lal a e na aj k n a a tux n a a n a a ala cu a a e a ja ak a ke a n a a e a e ka aa catio ka a E kk a 26 CHAPTER 9 CHIP PC LIMITED SOFTWARE WARRANTY 28 CHAPTER 10 CHIP PC SOFTWARE LICENSE AGREEMENT 29 CHAPTER 11 MICROSOFT END USER LICENSE AGREEMENT EULA 30 CHAPTER 12 INTEGRATED PC SC SMART CARD READER WRITER OPTIONAL 33 Ref DG076U 0 5 IV Chip PC Technologies www chippc com hip PC Tech nologies EX 8 NG Series Table of Figures FIGURE 1 TABLETOP DEVICE POSITION conuat ince e aa a a pan kaa 5 FIGURE 2 HORIZONTAL MOUNTING POSITION
28. arranty so the above limitation may not apply to you e Customer Remedies MANUFACTURER S and its suppliers entire liability and your exclusive remedy shall be at MANUFACTURER S option either a return of the price paid or b repair or replacement of the SOFTWARE that does not meet the above Limited Warranty and which is returned to MANUFACTURER with a copy of your receipt This Limited Warranty is void if failure of the SOFTWARE has resulted from accident abuse or misapplication Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty 80 days whichever is longer No Other Warranties EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY SECTION ABOVE THE SOFTWARE IS PROVIDED TO THE END USER AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY AND OR FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK OF THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU No Liability for Consequential Damages MANUFACTURER OR MANUFACTURER S SUPPLIERS INCLUDING MS AND ITS SUPPLIERS SHALL NOT BE HELD TO ANY LIABILITY FOR ANY DAMAGES SUFFERED OR INCURRED BY THE END USER INCLUDING BUT NOT LIMITED TO GENERAL SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING FROM OR IN CONNECTION W
29. ce with RoHS Lead Free Information This product was redesigned to comply with the European Union s Directive 2002 95 EC Restrictions of Hazardous Substances RoHS Directive and similar regulations that may be adopted by other countries All products manufactured after the 1st of January 2006 are fully compliant with the European Union s Directive 2002 95 EC unless written differently on product will contain only allowed substances 6 1 RoHS Declaration This product does not contain RoHS restricted substances as homogeneous materials 1 Greater than quantity limit of 0 1 1000 PPM for a Lead Pb m Mercury E Hexavalent Chromium in non metallic applications paints pigments and plastics E Polybrominated Biphenyls PBB H Polybrominated Diphenyl Ethers PBDE 2 Hexavalent Chromium in metallic applications Corrosion preventative coatings conversion coatings containing Hexavalent Chromium shall not be used in metal parts components materials or products And impurities shall not exceed 0 196 1000 PPM in any metallic application 3 Greater than quantity limit of 0 01 100 PPM for F Cadmium Chapter 7 ENVIRONMENTAL amp REGULATORY DETAILED INFORMATION Ref DG076U 0 5 29 Chip PC Technologies www chippc com hip PC Tech nologies PC EX 8 NG Series G Packaging No CFCs chlorofluorocarbons HCFCs hydrofluorocarbons or other ozone depleting substances are used in packaging material Chro
30. cnecuscaeneenscusausneenscusauensensausaesesensauseeenseneaes 21 PRODUCT MATERIALS INFORMATION cscescescescecceceecesceccecnecuscuceecnscnscaeneeseuenecnecusaasneenscusaussensausauensensausneensenenes 21 3 F1 Restricted Substances 21 4 F2 Additional Materials Information esee mmm nmm nmm ne metre metre mereri reser reis 21 5 Flame Retardants used in Mechanical Plastic Parts gt 25 grams and Printed Wiring Boards 21 6 F4 Compliance with RoHS Lead Free 22 6 1 ROR dB cre siglo QR ERO ORT NEUE 22 CM PR CICA GIN Get o 23 WEISSE sis a ond ti et at a ea ti a io ak al ia ae ka eid a E e al a a ka kt a a ja l a ik a aka a aa e n e aka a a e la a a a e a aa TEE 23 EXTERNAE POWER SUPPLY oe ase ect etni kd ay a a ea a e ce a a a a a at kn e ka e ae a e e ak a a UN aa 23 d DESIGN FOR ENVIRON ME N Pow t k ia ai te DE at ja ik e a Cac n e a a ai kek 23 K LONGEVITY AND 23 kis PR YOL ABLE S ke f ti atis a kd kife saa a et Scan at E a e ka e E an ei e a a e t 23 M REC
31. el serial port Make sure that the printer is on line Make sure that the printer is properly configured in the application server s Print Manager and that the printer has not been Paused Check that the printer is properly loaded with paper Make sure you are using a standard LAN cable as the use of non standard LAN cables may result in a loose contact or network connection failure Make sure that the network cable is properly connected to the network connector on the back panel of the Xtreme PC Make sure that the other end of the cable is connected to a properly working network outlet Check with your network system administrator to ensure that the Xtreme PC is set up properly Chapter 3 Quick Troubleshooting Ref DG076U 0 5 11 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter 4 Problem Detection Flow Chart Yes Request RMA Does ON STBY LED Steady red ower Adaptor Works on another device Connect Cables Replace Power Adaptor unit may start automatically if less than 20 seconds have passed since last disconnected from power supply No Press and release ON STBY Does Progress bar omplete Press and release the ON STBY button immediately Press and hole the ON STBY button for the Yes whole boot process let the progress bar finish release the ON STBY button Yes Perform
32. er freight prepaid A copy of your Warranty Certificate must accompany the Product All non Chip PC Product accessories attachments must be removed from the Product before it is mailed in for service Chip PC shall not be responsible for items that are not removed Chapter 8 CHIP PC LIMITED HARDWARE WARRANTY Ref DG076U 0 5 26 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Carry In Coverage The Customer will make the initial service request through Chip PC on line RMA form If Chip PC determines that a repair is required the Customer must deliver the Product to a Chip PC Authorized Service Provider make arrangements and pay for the transport of Product to Customer after its repair A copy of the Customer s Warranty Certificate must accompany the Product All non Chip PC Product accessories attachments must be removed from the Product prior to taking Product to the Chip PC Authorized Service Center Chip PC or Chip PC Authorized Service Provider shall not be responsible for items that are not removed or that are damaged before they are received by Chip PC or the Service Center Upgrade Commitment on behalf of Customer In case Chip PC discovers some failure in its Software e g Operating System Management Software Plug Ins or any other aspect of its Software the customer might be required to upgrade his software to a specific software version within a reasonable period of time After the specif
33. er with VGA connector to a single device for models with DVI I video Dual screen Y Cable DVI I to DVI D and DVI A to connect two monitors with DVI connectors to a single device for models with DVI I video Power Supply wall mount EU ROHS Compliant 100 240VAC 5VDC 2 0A Power Supply wall mount US 100 240VAC 5VDC 2 4A Power Supply wall mount UK ROHS Compliant 100 240VAC 5VDC 2 0A XG 705A Wireless LAN USB 2 0 dongle IEEE 802 11 b g Enabling Xtreme PC and Jack PC to connect to wireless networks Chapter 5 ACCESSORIES LIST Ref DG076U 0 5 15 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter6 REGULATORY COMPLIANCE This product has been tested and found to comply with the limits of the regulations needed to receive the following marks B EMI EMC FCC Class CE Mark VCCI m Electrical Safety UL60950 1 cUL Listing CE Mark IEC EN 60950 m This product is ENERGY STAR labeled and meets the ENERGY STAR guidelines for energy efficiency Xtreme PC Requirements Compliance m FCC Compliance The Xtreme PC meets Class B requirements E A OEC EN Compliance The Xtreme PC meets Class B requirements FCC Statements 1 FCC Part 15 Class B This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again
34. he user with a standard Windows interface while all applications are centrally run on a server s The Xtreme in the Windows based Terminal WBT mode of operation provides the following substantial benefits B Centralized management High network and system security Standard yet flexible desktop user environments Minimum hardware breakdowns Easy maintenance and smooth upgrades The Xtreme PC operates with B Microsoft Windows Terminal Server Edition TSE B Citrix Servers E VMware VDI 2 1 Intended Audience This User Manual is primarily intended for IT staff and administrators though end users and others might find it helpful as well 2 2 Main Topics This User Manual covers the following main topics B Hardware setup including mounting options site preparation cable connections and the functionality of buttons and LEDs m The use of Hardware Options smart card infrared port and internal 56K modem B A Quick troubleshooting section of common problems which one may encounter during the hardware setup process refer to Chapter 3 For additional troubleshooting refer to the FAQ Frequently Asked Questions section at our web site http www chippc com HM Information B Questions about the Xtreme PC should be directed to an authorized Chip PC service provider or the Technical Support Department of the distributor from which you purchased your Xtreme PC Please have all pertinent information available w
35. hen requesting help including any error messages that may have appeared either on the Xtreme PC or on the server In case your distributor service provider fails to provide adequate support please turn directly to Chip PC s technical support through http www chippc com support request index asp NOTE When the word optional is used it relates to any port or expansion of the Xtreme PC device that appears some of the models therefore it is optional meaning model dependant Chapter 1 Introduction Ref DG076U 0 5 3 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter 2 Hardware Setup Site Preparation Before installing the Xtreme PC make sure that m The site wiring is appropriate power and network B The site is away from devices that generate electrical noise electromagnetic interference heat vibration etc m The environmental requirements of the Xtreme PC as defined in the product specifications are met Unpacking the Xtreme PC 1 Package Contents The Xtreme PC is shipped in a box containing the following items An Xtreme PC device A wall mount power supply A Plastic Base Attachment for attaching the device to any surface e g monitor A double sided adhesive pad Product Documentation hardcopy available only in some packaging options Quick setup card Warranty card 2 Unpacking the Xtreme Single Pack To unpack the Xtreme PC 1 Open the box and re
36. ied time has passed Chip PC will not be held obligated to support the product under its Warranty or Extended Warranty terms and conditions NOTE ncase Chip PC has decided to replace the device Chip PC will guaranty to re issue all and other rights from the RMA unit to the returned device Chapter 8 CHIP PC LIMITED HARDWARE WARRANTY Ref DG076U 0 5 27 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter 9 CHIP PC LIMITED SOFTWARE WARRANTY Chip PC Israel Ltd Chip PC or any of its subsidiaries licensing the Software if sale is not directly by Chip PC warrants that commencing from the date of delivery to Customer but in case of resale by a Chip PC reseller commencing not more than ninety 90 days after original shipment by Chip PC and continuing for a period of the longer of a ninety 90 days or b the period set forth in the Warranty Card accompanying the Product if any a the media on which the Software is furnished will be free of defects in materials and workmanship under normal use and b the Software substantially conforms to its published specifications The date of shipment of a Product by Chip PC is set forth on the packaging material in which the Product is shipped Except for the foregoing the Software is provided AS 15 This limited warranty extends only to the Customer who is the original licensee Customer s sole and exclusive remedy and the entire liability
37. is n ki a e kt ka eae tn a si tet n et a be a al tots 3 CHAPTER2 HARDWARE SETUP 4 SITE act deta laa E ak kn eet a e a t e n a af kk kb a 4 UNPACKING THE XTREME 4 1 Package Contents e 4 2 Unpacking the Xtreme PC Single 4 MOUNTING THE XTREME PO 5 1 MOUNN 5 2 MOUNINO DGC UONG s y gouet die V 6 2 HIS CUI M CADIC eaaa A N E 7 SWITCHING BETWEEN THE XTREME PC ON STBY MODES 9 1 Turning the System ON ki ii otank l tk l ae a tk kt n n n a knn a a l a e n pe a 9 2 Switching the System to Standby
38. lt in serious personal injury and or termination of warranty CAUTION Never open the product s enclosure and never attempt to replace or fix any internal part Any attempt to repair the product install or replace components by an unauthorized person could expose that person to risk electrical shock and will cause the product warranty to be void For any problem please contact the nearest authorized service provider CAUTION prevent possible electrical shock when installing the product do the following Make sure that the connected display is properly grounded through the mains plug Any peripheral device the product might connect to must be connected to properly wired receptacles CAUTION Never attempt to use a power supply other than the model supplied by the manufacturer and provided by Chip PC or an authorized service provider Connecting a different power supply may cause risk of electrical shock to the user or Start a fire CAUTION Do not use USB devices that power from the Xtreme PC Heavy electrical loads on the USB ports can cause instable operation and excessive power supply heat buildup CAUTION This product is designed for indoor use only Chapter 1 Introduction Ref DG076U 0 5 1 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX amp NG Series 1 Safety Precautions Please read the following safety precautions carefully before using the product Before cleaning disco
39. materials Painting varnishing plastic material has been avoided Mechanical plastic parts greater than 100 grams consist of one material or of easily separable materials M RECYCLING END OF LIFE SERVICE INFORMATION Chapter 7 ENVIRONMENTAL 8 REGULATORY DETAILED INFORMATION Ref DG076U 0 5 23 Chip PC Technologies www chippc com hip PC Technologies Xtreme PC EX amp NG Series Take back and recycling services are offered for this product in certain countries If you want to dispose your product contact Chip PC reseller or sales office for instructions N Chip PC CORPORATE ENVIRONMENTAL INFORMATION The following information is available at www chippc com environment B Corporate Environmental Policy B Environmental Reports ISO 14001 certified environmental management systems Chapter 7 ENVIRONMENTAL amp REGULATORY DETAILED INFORMATION Ref DG076U 0 5 24 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter 8 CHIP PC LIMITED HARDWARE WARRANTY Chip PC warrants that the Xtreme PC you have purchased from Chip PC or from an authorized Chip PC reseller is free from defects in material and workmanship under normal use during the Limited Warranty period of 3 years The warranty period commences on the date of purchase Your sales receipt showing the date of purchase of the Xtreme PC is your proof of the date of purchase This warranty is not transferable to anyone who subsequently
40. mation Technology Equipment EN 61000 4 2 1995 Electro Static Discharge ESD EN 61000 4 3 1997 Radiated Susceptibility EN 61000 4 4 1995 Electrical Fast Transient Burst i UL cUL 60950 1 2003 Safety for Information Technology Equipment UL USA 8 Canada cUL File E17001 Yes Chapter 7 ENVIRONMENTAL 8 REGULATORY DETAILED INFORMATION Ref DG076U 0 5 18 Chip PC Technologies www chippc com hip PC Tech nologies PC EX 8 NG Series 2 B2 US FCC Information This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Note This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CAUTION f you make any modification to the e
41. mium lead mercury or cadmium are not intentionally added to packaging materials and are not present in a cumulative concentration greater than 100 ppm as incidental impurities Printed user documentation is bleached in a chlorine free process Europe Only No halogenated plastics or polymers are used for packaging material Yes Complies with the EU Directive 94 62 EEC Depending on your point of purchase packaging materials are labeled in accordance with Yes DIN 6120 Marking of packing materials and packages for their recycling H Batteries This product does not contain any batteries l External Power Supply Chip PC supplies its products when applicable with a power supply compliant with all needed regulatory compliance standards such as UL listed Tuv GS FCC CE etc J DESIGN FOR ENVIRONMENT Visit www chippc com environment for more information K Longevity and Upgrading All Chip PC products are designed for easy assembly disassembly and disposal To extend the life of your Chip PC product you can install or upgrade certain software components e g Image Plug Ins As Chip PC products are built for long life products are in general not designed for repair L Recyclables For recyclables this system incorporates the following design guidelines Criteria Minimal use of non separable connections such as gluing and welding between different LC materials Minimal use of composite structure
42. move the product documentation 2 Hold the device and lift the platform on which the device 15 set 3 Remove the device using a sliding motion directed forwards and upwards 4 Beneath the platform find the wall mount power supply the Plastic Base Attachment and the double sided adhesive pad 5 Store the packing materials in case the device requires repacking Chapter 2 Hardware Setup Ref DG076U 0 5 A Chip PC Technologies www chippc com hip PC Technologies Xtreme EX 8 NG Series Mounting the Xtreme PC 1 Mounting Options The Xtreme PC can be located on a tabletop or it can be mounted on the monitor or any other flat rigid surface as described in the following pictures NOTE the Xtreme PC includes the Smart Card option insure that there is easy access to the Smart Card slot on the front side of the product m Figure 3 Vertical Mounting Position Chapter 2 Hardware Setup Ref DG076U 0 5 5 Chip PC Technologies www chippc com hip PC Technologies Xtreme PC EX 8 NG Series 2 Mounting Directions The Xtreme PC mounting process is described in the following steps 1 The Xtreme PC is shipped with a Plastic Base Attachment and double sided adhesive pad 2 To mount the Plastic Base Attachment place it with the front side facing up refer to Figure 4 Front Figure 4 Plastic Base Attachment 3 Now guide the slots at the bottom of the Xtreme PC onto the front of the Plastic
43. nnect the product from DC power Be sure not to expose the product to excessive humidity Be sure to install the product on a clean secure surface Do not place the DC power cord in a path of foot traffic lf the product is not used for a long period of time remove the product s wall mount power supply from the socket If one of the following situations occurs get the product checked by a qualified service technician n The product s power supply is overheated damaged broken causes smoke or shortens the mains power socket n Liquid penetrates the product s case E The product is exposed to excessive moisture or water E The product is not working well even after carefully following the instructions in this user s manual 8 The product has been dropped or is physically damaged H The product has obvious signs of breakage or loose internal parts The product should be stored and used only in temperature and humidity controlled environments as defined in the product s environmental specifications The wall mount power supply used with this product should be the model supplied by the manufacturer or an approved equivalent provided by Chip PC or an authorized service provider The use of improper power source will void product warranty Chapter 1 Introduction Ref DG076U 0 5 2 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series 2 Overview The Xtreme PC is a desktop device that provides t
44. of Chip PC and its suppliers under this limited warranty will be at Chip PC or its service center s option repair replacement or refund of the Software if reported or upon request returned to the party supplying the Software to Customer if different than Chip PC In no event does Chip PC warrant that the Software is error free or that Customer will be able to operate the Software without problems or interruptions In addition due to the continual development of new techniques for intruding upon and attacking networks Chip PC does not warrant that the Software or any equipment system or network on which the Software is used will be free of vulnerability to intrusion or attack Restrictions This warranty does not apply if the Product a has been altered except by Chip 6 has not been installed operated repaired or maintained in accordance with instructions supplied by Chip PC c has been subjected to abnormal physical or electrical stress misuse negligence or accident or d is licensed for beta evaluation testing or demonstration purposes for which Chip PC does not receive a payment of purchase price or license fee DISCLAIMER OF WARRANTY EXCEPT AS SPECIFIED IN THIS WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NONINFRINGEMENT SATISFACTORY QUALITY OR ARISING FROM A COURSE OF D
45. pies of the RMA Certificate and the product Proof of Purchase Chip PC reserves the right to file charges additional to repairing and testing on units that arrive not according to above specified criteria B RMA Unit Status Chip PC technical expert will test the RMA Device and decide on one of the following actions H Send replacement unit to customer Repair device and send to customer a NFF No Fault found unit returned to customer RMA Pricing guidelines for the above will be pending on Warranty status and will be specified in the following section RMA Types 8 Related Pricing m RMA Pricing In case warranty is void for any reason out of warranty period mishandling NFF and RMA handling is to be charged Chip PC will issue a price quotation and continue only after receiving customer approval Minimal fees for handling and initial testing might be charged in any case even when not repairing the device Limited Warranty Types Mail In Coverage The Customer will make the initial service request to the Chip PC Customer Service If Chip PC determines that a repair is required the Customer will receive instructions on returning the Product to Chip PC The customer will return the product in its original package or an equivalent The Customer will pay incoming freight charges and is responsible for any loss or damage to the Product while it is in transit Upon completion of the repair Chip PC will return the Product to the Custom
46. power on make sure that the Smart Card is inserted properly the Smart Card LED is lit in steady green after the card is inserted If you checked the above and everything is OK the Xtreme PC might have a malfunction and you should refer to an authorized service provider distributor Check whether the monitor is ON its LED should be steady green when ON If the monitor is ON check the monitor brightness level Make sure that the display connector is properly plugged in Make sure that the mouse is properly plugged into a USB port on the Xtreme PC side If the mouse is connected to a PS 2 adapter to USB port check that the mouse and the keyboard connections were not switched so that the mouse is connected to the keyboard port Disconnect the DC power cable from the Xtreme PC s DC jack Press the ON STBY button and hold it pressed for 5 seconds while reconnecting the DC power cable to the DC jack NOTE The actions above will cause the Xtreme PC to return to its factory default settings with a low screen refresh rate that is probably supported by your monitor Read the message and act according to its instructions For example if the message indicates a problem in the keyboard connection make sure that the keyboard is properly connected to its port on the Xtreme PC side Make sure that the printer power cord is plugged into an electrical outlet and is turned ON Check the cable connection from the printer to the Xtreme PC parall
47. quipment not expressly approved by DTI you could void your authority to operate the equipment C Performance Data 1 C1 Electromagnetic Compatibility Systems marked with the symbol CE indicate compliance to the EMC Directive and the Low Voltage Directive of the European Union 2 C2 System Configuration The Energy Consumption and Declared Noise Emissions data is based on a device running the highest resolution and color depth setting in 100BaseT full duplex network with ICA session presenting graphic intensive screen saver Standard USB optical mouse and USB keyboard connected This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you operate Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied The information in this document may change without notice please note the revision number on the last page Chapter 7 ENVIRONMENTAL amp REGULATORY DETAILED INFORMATION Ref DG076U 0 5 19 Chip PC Technologies www chippc com hip PC Tech nologies PC EX 8 NG Series D Energy Consumption Energy Save Requirements Energy Heat Meets EU ECO label Service Level Consumption Dissipation Description of Service Level 2001 686 EC and Wattage BTU hr 2001 687 EC Yes
48. rectly export or re export the SOFTWARE or portions thereof to any country other than Canada or to any person or entity subject to U S export restrictions without first obtaining a Commerce Department export license You warrant and represent that neither the BXA nor any other U S federal agency has suspended revoked or denied your export privileges 7 Note on Java Support The SYSTEM SOFTWARE may contain support for programs written in Java Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as on line control product in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in which the failure of Java technology could lead directly to death personal injury or severe physical or environmental damage Chapter 11 MICROSOFT END USER LICENSE AGREEMENT EULA Ref DG076U 0 5 31 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series 8 Limited Warranty e Limited Warranty MANUFACTURER warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety 90 days from the date of receipt Any implied warranties on the SOFTWARE are limited to ninety 90 days Some states jurisdictions do not allow limitations on duration of an implied w
49. st harmful interference in a residential installation This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this product does cause harmful interference to radio or television reception which can be determined by turning the product OFF and on the user is encouraged to try to correct the interference by one or more of the following measures B Reorient or relocate the receiving antenna B Increase the separation between the product and receiver B Connect the product into an outlet on a circuit different from that to which the receiver is connected B Consult the dealer or an experienced Radio TV technician for help IEC EN Notice This product conforms to requirements of EN55022 for Class B product Modifications The Xtreme PC is especially designed for many years of continuous operation No maintenance or upgrade is possible for this product except for normal software configuration and loading that do not require opening of the product s external enclosure Never open the product s enclosure and never attempt to replace any internal part Doing so might damage the product and will terminate the product warranty immediately Chapter 6 REGULATORY COMPLIANCE Ref DG076U 0 5 16 Chip PC Technologies
50. t Side View 10 Optional Connect headphones or external speakers to the Audio Out jack green Switching between the Xtreme PC ON STBY Modes 1 Turning the System ON After all peripherals and cables have been connected follow these steps 1 Turn ON all peripherals connected to the Xtreme PC 2 Press on the ON STBY button The green ON STBY LED will blink as long as the system boots up NOTE f your system is configured to use a Smart Card option to power ON then insert the Smart Card into the slot in front of the system The smart card should be inserted correctly the circuit chip should be facing up and in front for the system to power ON properly After inserting the smart card the system will boot up and the logon screen will be displayed see section sing The Smart Cara 3 Once the system is up the ON STBY LED will be constantly ON green The system loading screen will appear followed by several status messages If the IP address is successfully received from the DHCP the boot screen will be displayed Chapter 2 Hardware Setup Ref DG076U 0 5 9 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series 2 Switching the System to Standby Mode When the Xtreme PC is in Standby STBY mode it consumes less power yet its network connection remains active and it can switch back to ON mode within a few seconds The Xcalibur management suite can wake up the device from Standby mode
51. treme PC and provides simple answers and solutions lf problems are still encountered that cannot be resolved please refer to an authorized Service provider or distributor for assistance Table 1 Common Cases Ye MEM After connected the Xtreme PC s wall mount power supply to the electrical socket the ON STBY LED is not lit at all When press the ON STBY button the ON STBY LED remains steady red When press the ON STBY button the ON STBY LED turns green but the monitor remains blank When turn the Xtreme PC ON the Connection Manager appears but the mouse is not working When turn the Xtreme PC ON the ON STBY LED turns green the monitor is ON but cannot see the introductory screen only a clutter of colorful lines NOTE This problem might appear when the monitor does not support the Xtreme PC s screen refresh rate During the Xtreme PC Power ON Self Test an error message appears cannot print to the Local Printer connected to my Xtreme PC cannot make network connection using the Connection Manager Ensure that the DC cord is properly plugged into the DC jack at the backside of the Xtreme PC Ensure that the wall mount power supply is properly plugged into a mains power socket Ensure that the Xtreme PC is plugged into a mains power socket that works properly try other electrical devices to verify power availability If the Xtreme PC requires a Smart Card to
52. try push towards stronger client security Chip PC now offers thin clients with complete PC SC PKI Smart Card solutions Smart Cards containing processing power and memory to store data are often used as a form of identification and access Organizations in fields such as healthcare finance and government use Smart Cards to provide employees with access to secure buildings and confidential information and applications Figure 9 Xtreme PC with Built in PC SC Smart Card Reader Xtreme PC Models 6x52 amp 5X52 can be ordered with a built in PC SC Smart Card Reader Writer supporting PKI solutions These models include a slot for inserting the smart card With Chip PC smart card solutions same card is used for Windows Authentication in PKI environments Chapter 12 Integrated PC SC Smart Card Reader Writer Optional Ref DG076U 0 5 33 Chip PC Technologies www chippc com
53. www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series Chapter 10 CHIP PC SOFTWARE LICENSE AGREEMENT IMPORTANT READ CAREFULLY BEFORE USING THIS PRODUCT WHICH CONTAINS CHIP PC SOFTWARE AND MAY CONTAIN OTHER CHIP PC INTELLECTUAL PROPERTY USING THIS PRODUCT INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS This License Agreement is a legal agreement between you either an individual or a single entity and the manufacturer MANUFACTURER of the product which contains software and firmware product s installed on the product and or included in the package SOFTWARE By using the product on which software has been preinstalled installing copying or otherwise using the SOFTWARE you agree to be bound by the terms of this agreement 1 Grant of License Chip PC grants you a license to Use one copy of the SOFTWARE Use means storing loading installing executing or displaying the SOFTWARE You may use the SOFTWARE in or in conjunction with the Product as provided to you You may transfer ownership of the Product including the right to use the SOFTWARE to another party so long as that party agrees to accept these terms and conditions YOU MAY NOT USE COPY MODIFY TRANSLATE OR TRANSFER THE SOFTWARE OR MODIFICATION THEREOF IN WHOLE OR IN PART EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS LICENSE YOU MAY NOT DECOMPILE REVERSE ENGINEER OR OTHERWISE DECODE OR ALTER THE SOFTWARE 2 Disclaimer of Warranty This SO
54. www chippc com Making IT a Complete Solution n ede Xtreme PC EX 8 NG Series User Manual Document Version 0 5 Ref DG076U 0 5 March 2008 hip PC Tech nologies Xtreme PC EX amp NG Series COPYRIGHT NOTICE 2008 Chip PC Inc Chip PC Israel Ltd Chip PC UK Ltd Chip PC GmbH All rights reserved This product and or associated software are protected by copyright international treaties and various patents This manual and the software firmware and or hardware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission from Chip PC CHIP PC SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL The information contained in this document represents the current view of Chip PC on the issues discussed as of the date of publication Because Chip PC must respond to changing market conditions it should not be interpreted to be a commitment on the part of Chip PC and Chip PC cannot guarantee the accuracy of any information presented after the date of publication This Guide is for informational purposes only CHI
55. xins or furans i e polychlorinated dibenzodioxines polychlorinated dibenzofurans Halogenated flame retardants chlorinated brominated in plastic parts over 25g Mercury except for fluorescent bulbs used in display units PCBs polychlorobiphenyls or PCTs polychloroterphenyls PBBs polybromobiphenyls or PBDEs polybrominated diphenylethers PVC polyvinyl chloride other than in cables and interconnect parts CFCs chlorofluorocarbons HCFCs hydrofluorocarbons and other ozone depleting substances None of the substances included in the Montreal Protocol annex A B or C is used in Chip PC s manufacturing plants 4 F2 Additional Materials Information B The cables may use PVC as an insulating material to ensure product safety B The case material is all metal B This product does not contain one or more mercury bulbs Waste Handling Local regulations should be observed when disposing of this product due to the presence of the materials and substances as listed above 5 F3 Flame Retardants used in Mechanical Plastic Parts gt 25 grams and Printed Wiring Boards Mechanical Plastic Parts 25 grams PC ABS Triaryl Phosphate Ester FR 40 ISO 11469 Printed Wiring Board TBBPA FR 16 N A Mechanical Plastic Paris gt 25 grams ABS 50 11469 Chapter 7 ENVIRONMENTAL 8 REGULATORY DETAILED INFORMATION Ref DG076U 0 5 24 Chip PC Technologies www chippc com hip PC Tech nologies Xtreme PC EX 8 NG Series 6 F4 Complian
56. y Au 1 2 GHz 64MB 1550 500 MH DOC G3 High End Fiber Optic LE Smart Card 1920x1200 RB Q 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 1920x1200 RB Q 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 1920x1200 RB Q 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 1600x1200 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 16 MB 2x DVI I Quad 4 Screen up to 1024x768 pixels 64 K 16 bit colors Dual Screen 1280x1024 pixels 16M 24bit colors 128 MB 8 MB Analog N DDR 128 MB 8 MB Analog N 1 DDR 1600x1200 64 K 16bit OR 1280x1024 pixels 16 M 24 bit colors 2 JJ JJ Chapter 4 Problem Detection Flow Chart Ref DG076U 0 5 13 Chip PC Technologies www chippc com hip PC Technologies EX Specifications Model Name CPU Equiv Video Video x86 Mem Output EX 5000 Alchemy 333 500 MHz 16 3 MHz RISC Entry USB Only i NM EX 5070 Alchemy 333 500 MHz 16 64 MB 4 MHz RISC Entry various EX 5450 Alchemy 400 800 MHz 32 64 MB 4 MHz RISC High End Various Chapter 4 Problem Detection Flow Chart Ref DG076U 0 5 14 Xtreme PC EX amp NG Series Max Resolution Single Screen Configuration 1280x1024 pixels 256 8 bit colors 1280x1024 pixels 16 M 24 bit colors 1280x1024 pixels 16 M 24 bit colors Chip PC Technologies www chippc com hip PC
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