PhoneWatch Home Safety System
Contents
1. 1 Click arm two sections will appear part arm and full arm as displayed in the middle image above 2 Part Arm refers to your part setting image relates to the same setting on your panel 3 Full Arm refers to your full setting image relates to the same setting ion your panel i SETTINGS 0000 vodafone IE 3G 09 36 O 71 WDO Logout this will allow you to log out of the app after use Settings We would recommend you do this each time you finish using the app as an added security feature Home Selected alarm syste Home If you have more than one alarm system you can select each system here Refer a friend FAQ License Version Your safety Our passion Maintenance and recommendations Notes e We recommend you test your alarm system weekly Prior to testing contact our Customer Support department during normal business hours on 1850 753 753 e Avoid impacts to the components and ensure especially that you do not drop the wireless remote control e No component should be immersed in water e Only use a dry cloth to clean components not cleaning products e Keep clean and dry at room temperature e Used batteries should be disposed of in the correct way e Avoid prolonged exposure to the sound of the siren e Do not hide motion sensors behind curtains furniture etc e Components must not be painted or papered over e Do not try to open or move components e Components are protected2. against tamper and some could cause electric shock Your safety Our passion
3. 1850 753 753 phonewatch ie PHONE de D tr f a apnd rare A w gel r ogi a rE ae y de D Your safety Our passion User Manual Domonial Your PhoneWatch Alarm Thank you for choosing the PhoneWatch Home Safety system We hope you enjoy the benefits of using the PhoneWatch system for many years to come and that it will keep you your loved ones and your home safe and secure This user manual will help in your everyday use of the alarm system Please take time to read through it as it gives you Important information and some good tips on using the system If the alarm is activated If the alarm is activated the Alarm Receiving Centre will phone your home or your mobile to check you are ok If they make contact they will ask you for your verification word to verify you are the genuine user of the alarm system If nobody answers or if we are given an incorrect verification word we will call keyholders and the emergency services if required How monitoring 2 If your alarm system has motion sensors with cameras fitted images are transmitted to the Alarm Receiving Centre immediately where they are verified and the appropriate action is taken Procedure for transmitted images Images which have been transmitted will be treated as follows e he images are used by the PhoneWatch Alarm Receiving Centre to determine appropriate action e The images are processed by author
4. 2 Motion sensor with camera A motion sensor with a built in camera reacts to temperature fluctuations caused by a person moving around When this sensor is activated it simultaneously takes photographs that are transmitted to the PhoneWatch Alarm Receiving Centre 3 Smoke alarm sensor A smoke alarm sensor is fitted to the ceiling It covers up to 50 square metres in an open area This sensor can react to steam cooking fumes Avoid smoking in the vicinity of this sensor Your safety Our passion 4 Carbon monoxide sensor The CO8M detects dangerous levels of Carbon Monoxide CO When dangerous levels of Carbon Monoxide are detected the siren will sound and the red alarm light will flash to indicate an alarm status Your safety Our passion 1850 753 753 phonewatch ie The PhoneWatch alarm app How to set up your app Please follow the steps provided to set up your app preferably using a PC laptop tablet SIEP Get a Quote Home Alarm v Alarm Monitoring Customer Support v Careers v AboutUs Q Ar W e e Dur family safe from intruders erested in a Smart Security System Get a quote here A 1 Click on phonewatch ie see above image 2 Click on to mypages top right Shera First Name Joe Last Name Mobile Phone Number Email joebloggs notmail com Confirm Email joebloggs hotmail com Password Confirm Password M consent to the process
5. as been activated If the alarm has been activated during your absence When you press the disarm button all three lights blink slowly e Thesystem is not disarmed on the first attempt Cthis is to avoid beep tones sounding which might attract an intruder s attention e To confirm disarming press the button once again e The associated light blinks rapidly while communicating with the control unit and then remains lit for 3 seconds to confirm disarming Checking the status of your system e To check the status of your system hold down the control button for 2 seconds e All three lights light several times in succession then the light on the remote that indicates armed or disarmed stays lit for 3 seconds Panic alarm You can activate a panic alarm at any time even if the system is not armed e Hold down the buttons and Wr at the same time for 3 seconds e Depending on how it is configured the siren on the keypad may be activated e An alarm signal is sent to PhoneWatch Your safety Our passion How the sensors work 1 Door contact A door contact is a magnetic contact consisting of two parts One part Is fixed to the door frame and the other to the door itself When the door or window is opened the sensor is activated Always ensure that all doors and windows are closed before you set your alarm 11143 Status Disarmed Today 15 16 Your safety Our passion
6. d the outer door You must disarm the system within this time Please note The entry beeps won t start beeping immediately on entering The time allowed to get to the panel to disarm will commence immediately Fault 7 rapid beeps followed by 7 more This indicates a fault in the system Alert 4 beeps in the event of alarm activation sent via keypad Confirms the transmission of an alarm activation to PhoneWatch Your safety Our passion Using the remote control with 3 indicator lights The remote control can be used to arm or disarm the alarm system or to activate an audible or silent alarm The remote control is an optional extra Arming all or part of the system Note that when using this remote control arming occurs immediately i e there is no delay Only arm the system when you are outside the area to be secured Arming all or part of the system e Press the Away button for full arm O or the Home button 23 for part arm e The associated light blinks while communicating with the control unit and then remains lit for 3 seconds to confirm that the system is armed e The arming tone is given by the control unit Disarm e To disarm all or part of the system press the disarm button e The associated light blinks while communicating with the keypad control unit and then remains lit for 3 seconds to confirm the instruction e The disarmed tone is given by the keypad control unit Disarming after the alarm h
7. ing of my personal his Agreemen data in accordance with this Agreement 1 Fill out the details please note the email address that you provide here will be your username 2 Choose a password this must contain at least eight characters one capital letter one number 3 Click register once this is done you will receive an email to the address provided from mypages phonewatch ie SIEPZ Lost your Password or Register account 1 After you have clicked onto mypages you will be directed to this screen click on register account STEP4 Verify your account ca Nr EEE mypages phonewatch ie To me Welcome to My Pages Hello christine duff You have created an account on My Pages with us at PhoneWatch To activate your account click on the link below You can also copy the following link and paste it in your web browser https mypages phonewatch ie Users Account ChallengeAccount nonce CN4WOZOWA 2F7Nw9K53qS1TKI1Rgy 2Fn5IDptKa0MgpMk6ZorVO0jxX 1j4QzJwoJIT Mec XitqFLZ4g 3 Best regards PhoneWatch Reply Reply All or Forward More 1 Above you will see an image of the email you will receive 2 You need to click on the ACTIVATE link within this email to take you onto the next stage Please be sure to check junk spam other folders if not found in your inbox folder STEP 5 1 Enter your user name 2 Enter your password 3 Click login STEP 7 ececee
8. ised expert staff at our Alarm Receiving Centre e All images received remain accessible for up to 21 days On the 22nd day images are routinely deleted e The images cannot be passed on to any third party other than the Gardai e Handling of the images is in accordance with requirements set out by the authorities works Signal transmitted to A the PhoneWatch Alarm Receiving Centre 1 Alarm activates PHONE PhoneWatch contact key holders emergency services No answer Customer not b at home Wrong verification 4 word PhoneWatch contact y you to check alarm Alarm is cancelled False alarm Contents Description of the alarm system Page 4 How to use the keypad and keytag How to use the remote control How the sensors work Page 5 Page 10 Page 12 PhoneWatch Alarm App Page 14 Maintenance and recommendations Your safety Our passion Page 18 Description of the Home Safety System The control unit is the brain of the Home Safety System it is fitted separately from the keypad and is hidden from potential view and damage The control unit collects data that is sent by the sensors it registers arming and disarming and communicates with the PhoneWatch Alarm Receiving Centre Properties RADIO e Narrow band FM 868 MHZ e Unique identification for every component in the system interference from neighbouring systems is not possible e Report
9. ither using the keypad and your user code or using your keytag e The keypad will emit code acknowledgement tones followed by delay tones for exit If the keypad indicates there is a contact sensor fault it could mean one of your windows doors which are fitted with a sensor are open the system must be disarmed and then all windows doors checked e Arming is completed automatically at the end of the arming period for exit depending on the system configuration NOTE e Always ensure that arming is followed by the code acknowledgement tones Please ensure e Arming is not reversed by continuing to hold the keytag in front of the keypad You you close all interior must remove the keytag from the keypad for a moment and then swipe again and exterior doors e After arming swiping your keytag a second time during the arming sequence will and windows before disararm your system setting your alarm Disarming your system using your user code or keytag How to disarm the system e Enter a valid user code or use your keytag e The keypad gives a disarmed tone and green light goes out Note The installation engineer will have programmed an entry delay so you have time to disarm the system on entry NOTE e Always turn the system off when you enter your home e Always ensure that disarming is followed by the disarmed tone e The status is not reversed by continuing to hold the keytag in front of the keypad e You must remove the keytag fr
10. om the keypad for a moment and then swipe again e Even if the siren is turned off this does not stop the transmission of the alarm signal to PhoneWatch If there is a fault when arming the system If the system detects a fault on arming it will allow you to proceed to arm the alarm system e The keypad emits a fault tone rapid succession of beeps after the acknowledgement tone e Check that all doors and windows equipped with door contacts are closed e Begin arming the alarm again If the fault tones continue contact our Customer Support department Reset the system after an activation If one of the lights on the control unit 1 2 3 or 4 is blinking slowly this means that your alarm has been activated see page 9 for more details about the lights If there is an alarm activation in the memory the system cannot be armed until it has been reset In order to reset the system all you need to do is disarm it by using a valid user code or a keytag If there is more than one alarm activation in the memory repeat this for every one until lights 1 2 3 and 4 have all stopped blinking slowly If the blinking persists there may be a fault In this instance please contact Customer Support Protection against use of the wrong user code If you enter the wrong user code 5 times in succession or use non registered keytags 5 times in succession the keypad is locked for 5 minutes and a sound alarm is triggered Your safety Our
11. p 1 Enter your username email address 2 Enter password 3 Click login When you log into the app the following options will appear 42 11 27 EVENTS e The event option allows you to see the alarm history e You will be able to view when the alarm was armed disarmed e The image on the left below shows the system was armed disarmed using the mastercode M e The image on the right below shows the alarm was partially armed using one of the keytags the assigned name would display here Approximately 20 events will be displayed eeee vodafone IE 3G 09 25 5 PhoneWatch Events STATUS EVENTS OFFERS Disarmed M Disarmed M 1 30 12 14 Tas 12 02 Armed Armed Partial M 10 22 12 02 1 30 12 13 naa Armed Partial Disarmed 10 22 12 02 M 1 30 12 13 Disa Disarmed 3 24 10 27 Master M 1 30 12 12 Disarmed 9 24 10 27 Disarmed Master M 1 30 12 11 Armed 9 24 10 26 Master Power Alarm Restored 8 24 7 45 STATUS This will show the current status of the system from the image to the left we can see this system is currently disarmed The image on the right displays a system which is armed This feature will also allow you to arm or disarm the system by clicking Arm Disarm in the coloured box e PhoneWatch e PhoneWatch STATUS EVENTS OFFERS CONTACT STATUS EVENTS OFFERS CONTACT HOME Arm Arm Partial Disarmed omens Armed 10 22 12 02 Today 16 04
12. passion Indicator lights Light 1 SYSTEM ARMED Di ED ALIGHT The entire system is armed Away BLINKING SLOWLY Part of the system is armed Home OFF System is disarmed Light 2 SYSTEM FAULT A ALIGHT There is a fault in the system batteries power gsm If this light stays on contact PhoneWatch BLINKING SLOWLY Fault is registered in system memory needs to be reset OFF No Fault Light 3 ALARM ACTIVATED ALIGHT The alarm has been activated This includes opening a door contact and being in sight of a motion sensor BLINKING SLOWLY There is an alarm activation registered in the memory OFF No alarm activation Light 4 SENSOR PANEL TAMPER WARNING ne ALIGHT There is an issue with a sensor panel BLINKING SLOWLY There is a fault registered in the system memory needs to be reset OFF No sensor warning Kevpad tones Each time you set your alarm panel you will hear a series of beeps prior to the arming tone Arming On arming one beep per second Arming on the away function the beeps continue until the outer door is closed Arming on the home function the beeps continue for 30 seconds until the system is armed Disarming Long continuous beep The duration of this beep is about 2 5 seconds This confirms that the system has been properly disarmed Entry delay On entry one beep per second This entry delay continues for 20 seconds after you have opene
13. s interference ELECTRICS e 220v 240v ac with battery back up e Built in surge protection e Monitoring of power supply ALARM TRANSMISSION e Built in alarm transmitter e Transmission is monitored using periodical testing FUNCTIONS e 3settings Away and Home and Off e Up to 24 sensors e Alert functions e Control unit and sensors are tamper proof How to use the keypad and keytaq The keypad is equipped with a keytag reader allowing users to arm disarm the alarm system using either a valid code or keytag It also has an internal siren The keypad can have up to 9 users configured To add remove or configure users please contact PhoneWatch SIREN LOUD SPEAKER ee eee3e e e eee oo oo 90 seooe 9 09 e eeee SYSTEM ARMED Light PHONE ALARM ACTIVATED Light3 KEYTAG READER ARM DISARM AREA 3 Go a PANIC BUTTONS N al De A ek EM FAULT l Light2 a ED amp D _ TAMPER eD Fa ALERT Light4 ARMING BUTTON FOR WHOLE SYSTEM AWAY ARMING BUTTON FOR PART OF SYSTEM HOME Your safety Our passion KEYTAG Arming your system using your user code or keytag Press an arming button on the keypad and enter the user code or swipe a registered keytag over the number 8 Bi 4 figure user code or keytag D 4 figure user code or keytag Arms the entire system Away Arms part of system Home e Arming can be done by e
14. vodafone IE 3G 09 34 g 72 S Login 1 Click into your Google Play Apple App store on your mobile phone 2 In the search bar at the top of the page type in PhoneWatch 3 You will see the following icon appear 4 Click on this icon to download the app to your mobile phone STEP6 Welcome to PhoneWatch e Siep 1 he onn pe Ye Eu e vcs ee me tade D ser ae Step 2 wre we pe Step 3 en a ue iT we m ve um Step 4 yo Tr Bu u u v gt gt a 1 Fill in the activation code this code will have been given to you by the engineer who installed your alarm alternatively you can call the Customer Support team on 1850 753 753 who will provide you with this code 2 Select an alarm name for example Home or Office 3 Select a four digit code we recommend this code to be different to the code you use for the alarm itself this is for added security 4 You will be asked if you would like to be asked for this four digit code when accessing your app We recommend you select no here for added security App Store Iphone eee Molioo JG 17 18 00 u phonewatch alarm 2Resuts Vp pas beet ei ny Play Store Android Phones Smart Phones R 75 17 02 phonewatch Q PhoneWatch Alarm Phomewatcn hitti INSTALLED PhoneWatch CCTV Phomewatch a 2 2 The PhoneWatch alarm app How to use your ap
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