User Manual Oracle Banking Digital Experience Corporate Credit
Contents
1. Indicates Mandatory Fields Field Description Field Name Description Credit Card Mandatory Drop Down Number Indicates the number of the credit card that you want to activate Reason Mandatory Drop Down Indicates the reason of credit card activation The options are e Deactivated Card e New Card Credit Card Expiry Mandatory Drop Down Month Indicates the month of credit card expiry Year Mandatory Drop Down Indicates the year of credit card expiry Embossing Name Mandatory Alphanumeric 35 Indicates the embossing name as displayed on the credit card User Manual Oracle Banking Digital Experience Corporate Credit 23 Card ono apr Service Requests Field Name Description Disclaimer Display Displays the disclaimer by the bank if any User Reference Optional Alphanumeric 25 Indicates the reference number for tracking the activation In the Credit Card Number field enter the credit card number From the Reason list select the appropriate option From the Credit Card Expiry Month list select the appropriate option From the Year list select the appropriate option In the Embossing Name field enter the embossed name as present on the credit card Click Submit The Activate Credit Card Verify screen appears OR Click Another Service Request The Service Requests screen appears Activate Credit Card Verify ACTIVATE CREDIT CARD VERIFY 22 Jun2. Back Confirm Click Confirm The Credit Card Hot Listing Confirm screen appears OR Click Back The Credit Card Hot Listing screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 35 Credit Card Hot Listing Confirm Service Requests Credit Card Number Reason Other New Credit Card Required Delivery Details Mode of Delivery City Branch Name Name Address Credit Card Hot Listing City State Country Zip Postal Code Phone User Reference CREDIT CARD HOT LISTING CONFIRM 0000000006751 Others Upgrade Yes Branch USA Bank Futura TD Branch TD1 Ketki Divyesh Shah Unit 1 Block A California USA United Kingdom 05 06 2015 09 13 27 GMT 0000 a Y amp Transaction submitted for Credit Card Hot Listing having reference 780677310378887 has been set to status Auto Authorized 3 B x m Click OK The Credit Card Hot Listing screen appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 36 Service Requests 7 4 Credit Card Replacement Using this service request option you can raise a request for credit card replacement To initiate service request for a Credit Card replacement Te From the Select Transaction list select the Credit Card Replacement option on the Service Req
3. Field Description Field Name Description From Account Mandatory Drop Down Indicates your current and savings accounts Click the View Balance link to view the account balance of the selected account Click A to search all current and savings accounts in the application Card Number Mandatory Option Drop Down Alphanumeric Indicates whether you want to select your existing credit card or enter a new credit card number Indicates your existing credit card or a new credit card number Payment Instruction User Manual Oracle Banking Digital Experience Corporate Credit Card 16 Credit Card Payment Field Name Description Total Amount Due Option Display Indicates that you have to pay the total payable amount for your existing credit card To enable this field select an existing credit card number from the Card Number field Displays the total bill amount of the credit card Minimum Amount Conditional Option Display Due Indicates that you have to pay the minimum payable amount for your existing credit card To enable this field select an existing credit card number from the Card Number field Displays the minimum amount to be paid for the credit card Amount Mandatory Option Numeric 15 Indicates that you have to pay the specified bill amount for your existing or new credit card To enable this field select an existing credit card number or enter a new credit card number
4. Click Submit The Credit Card Replacement Verify screen appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit 40 Card User Manual Oracle Banking Digital Experience Corporate Credit Card Credit Card Replacement Verify Service Requests CREDIT CARD REPLACEMENT VERIFY Credit Card Number Replacement Reason Embossing Name Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone User Reference Change Embossing Name Block A California 09 06 2015 11 02 43 GMT 0000 G Y O P x Confirm Click Confirm The Credit Card Replacement Confirm screen appears OR Click Back The Credit Card Replacement screen appears 41 Credit Card Replacement Confirm CREDIT CARD REPLACEMENT CONFIRM Credit Card Number 000000000006751 Replacement Reason Change Embossing Name Embossing Name Chetan Delivery Details Mode of Delivery Branch City USA Branch Name Bank Futura Name Abhishek Shukla Address Unit 1 Block A California USA USA City USA State Country United Kingdom Zip Postal Code Phone User Reference Delivery Click OK The Credit Card Replacement screen appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digi
5. Displays the city of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the state of the receiver to whom the modified credit card PIN is to be delivered Displays the state of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the country of the receiver to whom the new credit card is to be delivered Displays the country of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 10 Display Indicates the zip or postal code of the receiver to whom the new credit card is to be delivered Displays the zip or postal code of the bank branch if you select the Bank option from the Mode of Delivery field User Manual Oracle Banking Digital Experience Corporate Credit 33 Card Service Requests Field Name Description Phone Optional Numeric 35 Indicates the phone number or multiple phone numbers separated with commas of the receiver to whom the new credit card is to be delivered Disclaimer Display Displays the disclaimer by the bank if any User Reference Optional Alphanumeric 25 Indicates the reference number for future tracking 3 In the Credit Card Number field enter the credit card number 4 In the Credit Card Hot Listing Reason field select the appropriate option a If you select the Others option i
6. In the Others field enter the specific reason for hot listing the credit card 5 In the New Credit Card Required field select the appropriate option 6 In the Mode of Delivery field select the appropriate option a If you select the Bank option i From the Select City list select the appropriate option ii From the Select Branch list select the appropriate option Your Customer Name in the application and the address details of the selected bank branch appear b If you select the Courier option i In the Name field enter the name of the receiver to whom the new credit card is to be delivered if required ii In the Address field enter the address of the receiver to whom the new credit card is to be delivered if required 7 Click Submit The Credit Card Hot Listing Verify screen appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit 34 Card Credit Card Hot Listing Verify Service Requests Credit Card Number Reason Other New Credit Card Required Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone Credit Card Hot Listing User Reference CREDIT CARD HOT LISTING VERIFY Others Branch USA Bank Futura TD Ketki Divyesh Shah Unit 1 Block A California United Kingdom 09 06 2015 10 53 25 GMT 0000 wW o m x
7. 2015 04 42 18 GMT 0000 E yw Credit Card Number Reason Credit Card Expiry Month Year Embossing Name User Reference Back Confirm Click Confirm The Activate Credit Card Confirm screen appears OR Click Back The Activate Credit Card screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 24 10 User Manual Oracle Banking Digital Experience Corporate Credit Card Activate Credit Card Confirm Service Requests ACTIVATE CREDIT CARD CONFIRM Reason New Card Credit Card Expiry Month May Year 2019 Embossing Name John Smith User Reference 001256 Credit Card Number 0000004 XXXXX6751 22 Jun 2015 04 42 18 GMT 0000 B wy O B amp Transaction submitted for Activate Credit Card having reference 104454963560211 has been set to status Auto Authorized Another Service Request Click OK The Activate Credit Card screen appears OR Click Another Service Request The Service Requests screen appears 25 Service Requests 7 2 Credit Card ATM PIN Change Using this service request option you can raise a request to change credit card PIN To initiate service request to change a credit card PIN Te From the Select Transaction list select the Credit Card ATM PIN Change option on the Service Request screen 2 Click Submit The Credit Card ATM PIN Change screen appears Credit Card ATM PIN Cha
8. Credit Card Hot Listing 1 From the Select Transaction list select the Credit Card Hot Listing option on the Service Request screen 2 Click Submit The Credit Card Hot Listing screen appears Credit Card Hot Listing CREDIT CARD HOT LISTING 09 06 2015 05 33 31 GMT 0000 Credit Card Number Select Credit Card Hot Listing elect Reason faces New Credit Card Required Yes ON Delivery Details 9 Branch Courier Mode of Delivery Select City Select Branch Name Address City State Country Zip Postal Code Phone User Reference Indicates mandatory field Indicates mandatory if particular option is enabled Another Service Request User Manual Oracle Banking Digital Experience Corporate Credit Card 31 Field Description Service Reque Field Name Description Credit Card Mandatory Drop Down Number Credit Card Hot Listing Reason Others New Credit Card Required Delivery Details Mode of Delivery Select City Indicates the credit card number Mandatory Drop Down Indicates the reason for hot listing the credit card The options are e Others e Captured in Other Bank s ATM e Captured in Own Bank s ATM e Fraud Suspected e Lost e Stolen Conditional Alphanumeric 25 Indicates the specific reason for hot listing the credit card sts This field appears if you select the Others option from the Credit Card H
9. Delivery City SA Branch Name Bank Futura TO Name Ketk Address Unit 1 Block A California City SA State Country nited Kingdom Zip Postal Code Phone User Reference 6 Click Confirm a wW 09 06 2015 10 38 47 GMT 0000 Back Confirm The Credit Card ATM PIN Change Confirm screen appears OR Click Back The Credit Card ATM PIN Change screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 29 Credit Card ATM PIN Change Confirm Service Requests Card No Delivery Details Mode of Delivery City Branch Name Name Address City State Country Zip Postal Code Phone User Reference Click OK The Credit Card ATM PIN Change screen appears OR CREDIT CARD ATM PIN CHANGE CONFIRM Branch USA Bank Futura TD Branch TD1 Ketki Gupte Unit 1 Block A California USA United Kingdom Test5 08 06 2015 09 23 24 GMT 0000 Sa y E Transaction submitted for Credit Card ATM PIN Change having reference 105504873395573 has been set to status Auto Authorized mM Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 30 Service Requests 7 3 Credit Card Hot Listing Using this service request option you can raise a request for credit card hot listing To initiate service request for a
10. PDF document Click KJ to view the first page of the credit card transactions list Click KJ to view the previous page of the credit card transactions list Click CA to view the next page of the credit card transactions list Click EJ to view the last page of the credit card transactions list From the Page list select the required page number of the credit card transactions list From the Show Rows list select the number of rows to be displayed in the credit card transactions list Click next to the required column to sort the records of credit card transactions in ascending or descending order User Manual Oracle Banking Digital Experience Corporate Credit 15 Card Credit Card Payment 5 Credit Card Payment Using this option you can pay for transactions on existing registered or new unregistered credit cards in the application You can transfer funds from your CASA accounts in the application You can either pay the total outstanding amount minimum outstanding amount or a specific amount for the credit cards To make a Credit Card payment 1 From the Cards menu select Credit Cards and then select Credit Card Payment The Credit Card Payment screen appears Credit Card Payment CREDIT CARD PAYMENT 7 ara From Account Select An Account v Q View Balance Card Number Please Select Card Number y Payment Instruction Total Amount Minimum Due Amount Due Amount Payment Due Date Submit
11. appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card Service Requests 05 06 2015 09 26 33 GMT 0000 ero amp Transaction submitted for Deactivation of Credit Card having reference 178286776379468 has been set to status Auto Authorized Another Service Request OK 45 Service Requests 7 6 Deregister Credit Card Using this service request option you can raise a request to deregister credit card To initiate service request to deregister a Credit Card Te From the Select Transaction list select the Deregister Credit Card option on the Service Request screen 2 Click Submit The Deregister Credit Card screen appears Deregister Credit Card DEREGISTER CREDIT CARD 09 06 2015 06 29 21 GMT 0000 3 yy E x Credit Card Number Select a Card z User Reference Another Service Request Submit Field Description Field Name Description Credit Card Mandatory Drop Down Number Indicates the credit card number Disclaimer Display Displays the disclaimer by the bank if any User Reference Optional Alphanumeric 25 Indicates the reference number for future tracking In the Credit Card Number field enter the credit card number Click Submit The Deregister Credit Card Verify screen appears OR Click Another Service Request The Service Requests screen appe
12. in the Card Number field Indicates the specific amount that you want to pay for the credit card Payment Due Date Display Displays the date before which minimum part or full payment is to be made for the credit card From the From Account list select the appropriate option From the Card Number field select the appropriate option and enter the credit card number if required 4 In the Amount field select the appropriate option and enter the specific amount that you want to pay for the credit card 5 Click Submit The Credit Card Payment Verify screen appears User Manual Oracle Banking Digital Experience Corporate Credit 17 Card Credit Card Payment Credit Card Payment Verify CREDIT CARD PAYMENT VERIFY 05 06 2015 09 59 44 GMT 0000 3 YY From Account 1040410879021 Card Number XXXXXXXXXXXX0245 Amount 200 00 INR Back Confirm 6 Click Confirm The Credit Card Payment Confirm screen appears OR Click Back The Credit Card Payment screen appears Credit Card Payment Confirm CREDIT CARD PAYMENT CONFIRM 05 06 2015 09 59 44 GMT 0000 gt Y O P Transaction with reference number 188054608381506 is in Accepted state Host Reference Number 1234567890123456 From Account 1040410879021 Card Number X0XOOOOOXXXXX0245 Amount 200 00 INR 7 Click e receipt to generate the e receipt of the transaction OR Click OK The Credit Card Payment scre
13. number Displays the link to view details of the credit card Product Name Display Displays the name of the product Card Type Display Displays the card type Credit limit Display Displays the card credit limit Cash Limit Display Displays the card cash limit Amount Utilized Display Displays the amount utilized User Manual Oracle Banking Digital Experience Corporate Credit Card 6 Credit Card Summary Column Name Description Available Limit Display Displays the available limit Expiry Date Display Displays the expiry date Card Currency Display Displays the card currency Current Display Outstanding Displays the current outstanding balance Balance 2 Click the required Card Number link The detailed Credit Card Summary screen appears OR Click the View link in the Credit Card Statement column The Credit Card Statement screen appears Note Please refer Credit Card Statement section for more information on Credit Card Statement Credit Card Summary Details User Manual Oracle Banking Digital Experience Corporate Credit 7 Card Credit Card Summary CREDIT CARD SUMMARY 09 06 2015 09 44 04 GMT 0000 B vy O P Credit Card Details Card Number 900000 XXXXXE 6751 Product Name OLD REWARD Card Type Primary Points Available 126 Total Credit Limit 90 000 00 Available Credit Limit 000 0 Total Cash Limit 40 000 00 Available Cash Limit 40 000 00 Current Balance Card C
14. requirements for the transactions covered in the User Manual The subsequent chapters provide information on transactions covered in the User Manual Each transaction is explained in the following manner Introduction to the transaction Screenshots of the transaction The images of screens used in this user manual are for illustrative purpose only to provide improved understanding of the functionality actual screens that appear in the application may vary based on selected browser theme and mobile devices Procedure containing steps to complete the transaction The mandatory and conditional fields of the transaction are explained in the procedure If a transaction contains multiple procedures each procedure is explained If some functionality is present in many transactions this functionality is explained separately Related Information Sources For more information on Oracle Banking Digital Experience Release 15 1 0 0 0 refer to the following documents Oracle Banking Digital Experience Licensing Guide Oracle Banking Digital Experience Installation Manuals Transaction Host Integration Matrix 2 Transaction Host Integration Matrix Legends NH No Host Interface Required Host Interface to be developed separately Pre integrated Host interface available x Pre integrated Host interface not available SR Service Request Processing to be handl
15. Digital Experience Corporate Credit Card 43 Service Requests Field Name Description Disclaimer Display Displays the disclaimer by the bank if any User Reference Optional Alphanumeric 25 Indicates the reference number for future tracking In the Credit Card Number field enter the credit card number From the Reason list select the appropriate option a If you select the Others option i In the Others field enter the specific reason for deactivating the credit card 5 Click Submit The Deactivation of Credit Card Verify screen appears OR Click Another Service Request The Service Requests screen appears Deactivation of Credit Card Verify DEACTIVATION OF CREDIT CARD VERIFY 05 06 2015 09 26 33 GMT 0000 S w E x Credit Card Number Credit Card Status MESSAGES x Reason amp Transaction will be stored in Release queue after final authorisation Bank User Reference Administrator need to release the transaction to process it Back Confirm 6 Click Confirm The Deactivation of Credit Card Confirm screen appears OR Click Back The Deactivation of Credit Card screen appears User Manual Oracle Banking Digital Experience Corporate Credit 44 Card Deactivation of Credit Card Confirm DEACTIVATION OF CREDIT CARD CONFIRM Credit Card Number 2000000000067 51 Deactivation Reason Lost User Reference 3435446646 Click OK The Deactivation of Credit Card screen
16. Displays the zip or postal code of the bank branch if you select the Bank option from the Mode of Delivery field Optional Numeric 35 Indicates the phone number or multiple phone numbers separated with commas of the receiver to whom the modified credit card PIN is to be delivered Display Displays the disclaimer by the bank if any Optional Alphanumeric 25 Indicates the reference number for future tracking In the Card No field enter the credit card number In the Mode of Delivery field select the appropriate option a If you select the Bank option i From the Select City list select the appropriate option ii From the Select Branch list select the appropriate option Your Customer Name in the application and the address details of the selected bank branch appear b If you select the Courier option i In the Name field enter the name of the receiver to whom the modified credit card PIN is to be delivered if required ii In the Address field enter the address of the receiver to whom the modified credit card PIN is to be delivered if required User Manual Oracle Banking Digital Experience Corporate Credit 28 Card Click Submit The Credit Card ATM PIN Change Verify screen appears OR Click Another Service Request The Service Requests screen appears Credit Card ATM PIN Change Verify Service Requests CREDIT CARD ATM PIN CHANGE VERIFY Card No Delivery Details Mode of
17. Mode of Delivery field Name Mandatory Display Alphanumeric Displays your Customer Name as present in the application Indicates the name of the receiver to whom the new credit card is to be delivered User Manual Oracle Banking Digital Experience Corporate Credit 38 Card Field Name Address City State Country Zip Postal Code Phone Disclaimer User Reference Service Requests Description Mandatory Alphanumeric 34 x 3 Display Indicates the address of the receiver to whom the new credit card is to be delivered Displays the address of the bank branch if you select the Bank option from the Mode of Delivery field Displays your address as present in the application if you select the Courier option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the city of the receiver to whom the new credit card is to be delivered Displays the city of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the state of the receiver to whom the modified credit card PIN is to be delivered Displays the state of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the country of the receiver to whom the new credit card is to be delivered Displays the country of the bank branch if you select the Bank option from the Mode of De
18. ORACLE Oracle Banking Digital Experience Corporate Credit Card User Manual Release 15 1 0 0 0 Part No E66313 01 October 2015 Corporate Credit Card User Manual October 2015 Oracle Financial Services Software Limited Oracle Park Off Western Express Highway Goregaon East Mumbai Maharashtra 400 063 India Worldwide Inquiries Phone 91 22 6718 3000 Fax 91 22 6718 3001 www oracle com financialservices Copyright O 2008 2015 Oracle and or its affiliates All rights reserved Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in a
19. PIN is to be delivered Mandatory Alphanumeric 34 x 3 Display Indicates the address of the receiver to whom the modified credit card PIN is to be delivered Displays the address of the bank branch if you select the Bank option from the Mode of Delivery field Displays your address as present in the application if you select the Courier option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the city of the receiver to whom the modified credit card PIN is to be delivered Displays the city of the bank branch if you select the Bank option from the Mode of Delivery field User Manual Oracle Banking Digital Experience Corporate Credit Card 27 Field Name State Country Zip Postal Code Phone Disclaimer User Reference Service Requests Description Optional Alphanumeric 35 Display Indicates the state of the receiver to whom the modified credit card PIN is to be delivered Displays the state of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the country of the receiver to whom the modified credit card PIN is to be delivered Displays the country of the bank branch if you select the Bank option from the Mode of Delivery field Optional Alphanumeric 10 Display Indicates the zip or postal code of the receiver to whom the modified credit card PIN is to be delivered
20. R SHARMA Mailing Address B 104 CIT Y OF JOY L B S Marg Mulund West Maharashtra 400068 El Word Wrap Customize Columns Download Print Reference Number Transaction Date Description Debit Credit 5 12133657 05 06 2014 Airtell Refill INR 500 00 87256160 09 06 2014 GOLDEN CHARIOT INR 985 g 43451627 12 06 2014 LIFESTYLE OBEROI INR 4 287 00 24569167 14 06 2014 PIZZA HUT POWAI INR 850 00 Records 1 to 4 of 4 g KI Page Aly of 1 O O Field Description Field Name Description Credit Card Details Card Number Display Displays the number of the credit card Card Currency Display Displays currency of the credit card Expiry Date Display Displays the expiry date of the credit card User Manual Oracle Banking Digital Experience Corporate Credit 13 Card Credit Card Statement Field Name Description Total Credit Limit Display Displays the total sanctioned limit available for credit purchases Available Credit Display Limit Displays the available card limit for utilization Total Cash Limit Display Displays the total cash withdrawal limit a sub limit of sanctioned credit limit Available Cash Display Limit Displays the cash limit available for utilization Total Unbilled Display Amount Displays the total amount yet to be billed by the bank Total Billed Display Amount Displays the mandatory amount that is to be paid out of the total billed amount Mi
21. Requests screen appears Service Requests SERVICE REQUESTS 09 06 2015 05 27 02 GMT 0000 B yy Select Transaction Select Service Request z Submit 7 1 Activate Credit Card Using this service request option you can raise a request to activate credit card when bank issues you a new credit card or when your existing credit cards are deactivated To initiate service request to activate a Credit Card 1 From the Select Transaction list select the Activate Credit Card option on the Service Request screen 2 Click Submit The Activate Credit Card screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 22 Service Requests Activate Credit Card ACTIVATE CREDIT CARD 09 06 2015 05 28 58 GMT 0000 B wy O P Your request for Activation of Credit Card will be processed within X working day The activate request will not be processed if the user has already placed a request for replacement of the card The status of this request could be viewed in the View Service Request menu Bank does not take any responsibility and will also not be liable for any claims if the details provided by the customer are incorrect or incomplete Credit Card Number X00000000000 1234 y Reason Deactivated Carly Credit Card Expiry Month January y Year 2015 w Embossing Name User Reference Submit Another Service Request
22. ars User Manual Oracle Banking Digital Experience Corporate Credit Card 46 Service Requests Deregister Credit Card Verify DEREGISTER CREDIT CARD VERIFY 19 Jun 2015 06 22 19 GMT 0000 wW Credit Card Number 20000000000 1234 User Reference Reference 234 Change Confirm Click Confirm The Deregister Credit Card Confirm screen appears OR Click Back The Deregister Credit Card screen appears Deregister Credit Card Confirm DEREGISTER CREDIT CARD CONFIRM amp Transaction submitted for Deregister Credit Card having reference 126287061551735 has been set to status Auto Authorized Credit Card Number 20000 XXXXKX 1234 User Reference Reference 234 19 Jun 2015 06 22 19 GMT 0000 a wv E oK Click OK The Deregister Credit Card screen appears OR Click Another Service Request The Service Requests screen appears User Manual Oracle Banking Digital Experience Corporate Credit Card 47
23. ed Operationally Transaction Name FLEXCUBE UBS Third Party Host System Credit Card Summary x Credit Card Details e il Secondary Credit Card x Details Credit Card Statement 5 Credit Card Payment e Register Credit Card Activate Credit Card x SR Credit Card ATM PIN x SR Change Credit Card Hot Listing x SR Credit Card Replacement x SR Deactivation of Credit Card x SR Deregister Credit Card x SR User Manual Oracle Banking Digital Experience Corporate Credit 5 Card Credit Card Summary Using this option you can view a summary of credit cards that you hold with the bank You can also view the details of credit card and monthly statements for the selected credit card To view Credit Card summary details Credit Card Summary From the Cards menu select Credit Cards and then select Credit Card Summary The Credit Card Summary screen appears Credit Card Summary CREDIT CARD SUMMARY 09 06 2015 09 44 04 GMT 0000 E wy El lA x Current Credit Product Credit Cash Amount Available Expiry Card EL Name Carpe Limit Limit Utilized Limit Date Currency al WE Balance Statement XXXXXXXXXXXXG751 ae Primary 90 000 00 40 000 00 20 000 00 70 000 00 23 Jan 2016 INR 5 000 00 View XXXXKKXXKKXKO24S ma Supplementary 20 000 00 10 000 00 5 500 00 18 000 00 23 Jan 2012 INR 4 000 00 View Column Description Column Name Description Card Number Display Hyperlink Displays the nickname of the credit card if any or the credit card
24. en appears User Manual Oracle Banking Digital Experience Corporate Credit 18 Card Register Credit Card 6 Register Credit Card Using this option you register a new credit card issued by the bank for accessing Internet and Mobile Banking To register a credit card 1 From the Cards menu select Credit Cards and then select Register Credit Card The Register Credit Card screen appears Register Credit Card REGISTER CREDIT CARD 280 Card No Credit Card Expiry Month Month x Year Select Year CVV Number Credit Card Pin User Reference Submit Indicates mandatory fields Indicates mandatory if particular option is enabled Field Description Field Name Description Card No Mandatory Numeric 16 Indicates the credit card number for registration Credit Card Expiry Month Mandatory Drop Down Indicates the month of credit card expiry Year Mandatory Drop Down Indicates the year of credit card expiry CVV Number Mandatory Numeric 4 Indicates the Credit Card Verification Value number CVV available on the credit card in encrypted form Credit Card Pin Mandatory Numeric Indicates the credit card PIN in encrypted form User Manual Oracle Banking Digital Experience Corporate Credit Card 19 NP 0 e DLD User Manual Oracle Banking Digital Experience Corporate Credit Card Field Name Description Disclaimer Display Register Credit Card Disp
25. lays the disclaimer by the bank if any User Reference Optional Alphanumeric 25 Indicates the reference number for tracking the registration In the Card No field enter the credit card number From the Month list select the appropriate option From the Year list select the appropriate option In the CVV Number field enter the credit card CVV number In the Credit Card Pin field enter the credit card PIN Click Submit The Register Credit Card Verify screen appears Register Credit Card Verify Card No Credit Card Expiry Month User Reference REGISTER CREDIT CARD VERIFY May Year 18 Jun 2015 11 39 32 GMT 0000 r E Change Confirm Click Confirm The Register Credit Card Confirm screen appears OR Click Change The Register Credit Card screen appears 20 9 User Manual Oracle Banking Digital Experience Corporate Credit Card Register Credit Card Confirm Register Credit Card REGISTER CREDIT CARD CONFIRM Card No 6078243156780123 Credit Card Expiry Month May Year 2019 User Reference 18 Jun 2015 11 39 32 GMT 0000 yy OK Click OK The Register Credit Card screen appears 21 Service Requests 7 Service Requests Using this option you can initiate a service request To initiate service request a From the Customer Services menu select New Service Request The Service
26. livery field Optional Alphanumeric 10 Display Indicates the zip or postal code of the receiver to whom the new credit card is to be delivered Displays the zip or postal code of the bank branch if you select the Bank option from the Mode of Delivery field Optional Numeric 35 Indicates the phone number or multiple phone numbers separated with commas of the receiver to whom the new credit card is to be delivered Display Displays the disclaimer by the bank if any Optional Alphanumeric 25 Indicates the reference number for future tracking User Manual Oracle Banking Digital Experience Corporate Credit 39 Card A ar o Service Requests In the Credit Card Number field enter the credit card number From the Reason list select the appropriate option In the Embossing Name field enter the name as embossed on the credit card In the Mode of Delivery field select the appropriate option a If you select the Bank option i From the Select City list select the appropriate option ii From the Select Branch list select the appropriate option Your Customer Name in the application and the address details of the selected bank branch appear b If you select the Courier option i In the Name field enter the name of the receiver to whom the new credit card is to be delivered if required ii In the Address field enter the address of the receiver to whom the new credit card is to be delivered if required
27. mount of the card for the last statement generated Display Displays the mandatory amount to be paid out of the total billed amount Display Displays the date before which minimum part or full payment is to be made 3 Click Back The Credit Card Summary screen appears 4 Click View Statement The Credit Card Statement screen appears User Manual Oracle Banking Digital Experience Corporate Credit 10 Credit Card Statement 4 Credit Card Statement Using this option you can view monthly credit card statements mapped to your account in the application To view monthly Credit Card statement 1 From the Cards menu select Credit Cards and then select Credit Card Statement The Credit Card Statement screen appears Credit Card Statement CREDIT CARD STATEMENT 05 06 2015 11 59 32 GMT 0000 E Y O B x Card Number Please Select Card Number y Month Select Month y Year Select Yeal y Submit Indicates mandatory fields Indicates mandatory if particular option is enabled Field Description Field Name Description Card Number Mandatory Drop Down Indicates the credit card number Month Mandatory Drop Down Indicates the month for which you want the credit card statement Year Mandatory Drop Down Indicates the year for which you want the credit card statement From the Card Number list select the appropriate option From the Month list select the appropria
28. nge CREDIT CARD ATM PIN CHANGE 09 06 2015 05 24 39 GMT 0000 Card No Delivery Details Branch Courier Mode of Delivery Select City gt Select Branch y Name Address City State Country Zip Postal Code Phone User Reference Indicates mandatory field Indicates mandatory if particular option is enabled w E Another Service Request Submit m Field Description Field Name Description Card No Mandatory Drop Down Indicates the credit card number User Manual Oracle Banking Digital Experience Corporate Credit Card 26 Field Name Delivery Details Mode of Delivery Select City Select Branch Name Address City Service Requests Description Mandatory Option Indicates the mode of delivery of the modified PIN of the credit card The options are e Branch e Post Courier Conditional Drop Down Indicates the city in which the bank branch is located To enable this field select the Branch option from the Mode of Delivery field Conditional Drop Down Indicates the branch from where the modified PIN of the credit card is to be collected To enable this field select the Branch option from the Mode of Delivery field Mandatory Display Alphanumeric Displays your Customer Name as present in the application Indicates the name of the receiver to whom the modified credit card
29. nimum Payment Due Payment Due Date Display Displays the date before which minimum part or full payment is to be made Address Details Full name Display Displays the full name of the credit card holder Mailing Address Display Displays the complete mailing address of the credit card holder The details include e Flat Number e Street Name e City e Country e Postal Code User Manual Oracle Banking Digital Experience Corporate Credit 14 Card Credit Card Statement Column Description Column Name Description Credit Card Transactions for the Month Reference Number Display Displays the reference number of the transaction Transaction Date Display Displays the transaction date of the transaction Description Display Displays a short description of the transaction Debit Display Displays the debit amount of the transaction Credit Display Displays the credit amount of the transaction The options mentioned below are applicable for records of credit card transactions To enable the word wrap in the columns select the Word Wrap check box Click Customize Columns to reorder the columns or select the columns that appear in the credit card transactions list Click Download to download all or selected columns in the credit card transactions list You can download the list in PDF XLS QIF OFX and MT940 formats Click Print to print the credit card transactions list and open the list as a
30. ny inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate failsafe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing This software or hardware and documentation may provide access to or information on content products and services from third parties Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corpo
31. ot Listing Reason list Mandatory Option Indicates that a new credit card is required The options are e Yes e No Mandatory Option Indicates the mode of delivery of the new credit card The options are e Branch e Post Courier Conditional Drop Down Indicates the city in which the bank branch is located To enable this field select the Branch option from the Mode of Delivery field User Manual Oracle Banking Digital Experience Corporate Credit Card 32 Field Name Select Branch Name Address City State Country Zip Postal Code Service Requests Description Conditional Drop Down Indicates the branch from where the new credit card is to be collected To enable this field select the Branch option from the Mode of Delivery field Mandatory Display Alphanumeric Displays your Customer Name as present in the application Indicates the name of the receiver to whom the new credit card is to be delivered Mandatory Alphanumeric 34 x 3 Display Indicates the address of the receiver to whom the new credit card is to be delivered Displays the address of the bank branch if you select the Bank option from the Mode of Delivery field Displays your address as present in the application if you select the Courier option from the Mode of Delivery field Optional Alphanumeric 35 Display Indicates the city of the receiver to whom the new credit card is to be delivered
32. ration and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services User Manual Oracle Banking Digital Experience Corporate Credit ii Card Naron Table of Contents Pr A ad 4 Transaction Host Integration Matrix cccccseeeeeseeeeeeeeeeeeeenneeeseeeneeeeeenseeeeeenseeeeeenseeeeeenseeeeeenseeeeeenas 5 Credit Card SUMMA iii caer 6 CreditCard Statement iia ni a Taaa aAa E e EAEE aiai 11 Credit Card Payment eae aeae idas dina apelaci n nani 16 Register Credit Cardo siss ii da Dai 19 Service Requests cit larisa siitensid 22 User Manual Oracle Banking Digital Experience Corporate Credit Card 3 de 1 1 1 2 1 3 1 4 1 5 User Manual Oracle Banking Digital Experience Corporate Credit Card Preface Preface Intended Audience This document is intended for the following audience Customers Partners Documentation Accessibility For information about Oracle s commitment to accessibility visit the Oracle Accessibility Program website at http www oracle com pls topic lookup ctx acc amp id docacc Access to OFSS Support https support us oracle com Structure This manual is organized into the following categories Preface gives information on the intended audience It also describes the overall structure of the User Manual Transaction Host Integration Matrix provides information on host integration
33. t a sub limit of sanctioned credit limit Display Displays the cash limit available for utilization Display Displays the balance amount for the credit card as on current date Display Displays the total amount yet to be billed by the bank Display Displays the total bill amount raised for a specific bill date Display Displays the last date for which billing statement is generated Display Displays the last date on which the credit card payment is completed Display Displays the latest amount that you have paid with the credit card Display Displays the amount outstanding for the selected credit card as on last statement date Display Options Displays whether the auto payment facility is available for the selected credit card Displays Yes only if you have opted for auto payment facility for the selected credit card User Manual Oracle Banking Digital Experience Corporate Credit 9 Card Card Recovery Account Expiry Date Current Authorisation Payment Due Details Statement Due Amount Minimum Amount Due Payment Due Date Credit Card Summary Display Displays the CASA account that is to be debited when Auto Pay option is Yes Display Displays the expiry date of card Display Displays the total amount of transactions for which authorizations is completed card limit is utilized but the transaction is not yet claimed Display Displays the total billed a
34. tal Experience Corporate Credit Card Service Requests 05 06 2015 10 06 12 GMT 0000 a vy 8 Fx amp Transaction submitted for Credit Card Replacement having reference 344757120382167 has been set to status Auto Authorized Another Service Request OK 42 m Service Requests 7 5 Deactivation of Credit Card Using this service request option you can raise a request to deactivate credit card To initiate service request to deactivate a Credit Card Te From the Select Transaction list select the Deactivation of Credit Card option on the Service Request screen 2 Click Submit The Deactivation of Credit Card screen appears Deactivation of Credit Card DEACTIVATION OF CREDIT CARD 05 06 2015 09 27 47 GMT 0000 Y O P Credit Card Number Select x Reason Select x User Reference Another Service Request Submit Field Description Field Name Description Credit Card Mandatory Drop Down Number Indicates credit card number Reason Mandatory Drop Down Indicates the reason for deactivation of credit card The options are e Others e Captured in Other Bank s ATM e Captured in Own Bank s ATM e Fraud Suspected e Lost e Stolen Others Conditional Alphanumeric 25 Indicates the specific reason for deactivating the credit card This field appears if you select the Others option from the Reason list User Manual Oracle Banking
35. te option From the Year list select the appropriate option Click Submit The detailed Credit Card Statement screen appears aF eo Nn User Manual Oracle Banking Digital Experience Corporate Credit 11 Card User Manual Oracle Banking Digital Experience Corporate Credit Card Credit Card Statement Details 1 Credit Card Statement CREDIT CARD STATEMENT Card Number XXXXXXXXXXXX0245 Month March B Year 2015 Z Indicates mandatory fields Indicates mandatory if particular option is enabled Credit Card Details Card Number 00000000000 0245 Card Currency INR Total Credit Limit 20 000 00 Total Cash Limit 10 000 00 Total Billed Amount 4 000 00 Minimum Payment Due 200 00 Address Details Full Name PQR SHARMA Mailing Address B 104 CITY OF JOY L B S Marg Mulund West 05 06 2015 10 00 23 GMT 0000 B Y O P Expiry Date Available Credit Limit Available Cash Limit Total Unbilled Amount Payment Due Date 23 Jan 2012 18 000 00 11 000 00 1 500 00 20 Feb 2010 m 12 Credit Card Statement Details 2 Total Credit Limit Total Cash Limit Minimum Payment Due Total Billed Amount CREDIT CARD STATEMENT 4 000 00 Credit Card Statement 05 06 2015 10 00 23 GMT 0000 E Y O P x Available Credit Limit Available Cash Limit Total Unbilled Amount Payment Due Date Address Details Full Name PQ
36. uest screen 2 Click Submit The Credit Card Replacement screen appears Credit Card Replacement CREDIT CARD REPLACEMENT 09 06 2015 05 38 07 GMT 0000 7 Credit Card Number Select Reason Select Embossing Name Delivery Details Branch Courier Mode of Delivery Select City Select Branch Name Address City State Country Zip Postal Code Phone User Reference Indicates mandatory field Indicates mandatory if particular option is enabled Another Service Request User Manual Oracle Banking Digital Experience Corporate Credit Card 37 Service Requests Field Description Field Name Description Credit Card Mandatory Drop Down Number Indicates the credit card number Reason Mandatory Drop Down Indicates the reason for credit card replacement Embossing Name Mandatory Alphabets 35 Indicates the name as embossed on the credit card Delivery Details Mode of Delivery Mandatory Option Indicates the mode of delivery of the new credit card The options are e Branch e Post Courier Select City Conditional Drop Down Indicates the city in which the bank branch is located To enable this field select the Branch option from the Mode of Delivery field Select Branch Conditional Drop Down Indicates the branch from where the new credit card is to be collected To enable this field select the Branch option from the
37. urrency INR Total Billed Amount 5 000 00 Total Unbilled Amount 15 000 00 Statement Date 18 Jun 2014 Last Payment Date 59 Jun 2014 Last Payment Amount 23 000 00 Total Payment Due Auto Payment Options No Recovery Account Expiry Date 23 Jan 2016 Current Authorisation Payment Due Details Payment Due Date 07 Jul 2014 Statement Due Amount 5 00 Minimum Amount Due 200 00 Back View Statement m Field Description Field Name Description Credit Card Details Card Number Display Displays the credit card number Product Name Display Displays the product name of the credit card Card Type Display Displays the type of the credit card The credit card type can be either primary or supplementary Card Currency Display Displays the currency of the credit card User Manual Oracle Banking Digital Experience Corporate Credit 8 Card Points Available Total Credit Limit Available Credit Limit Total Cash Limit Available Cash Limit Current Balance Total Unbilled Amount Total Billed Amount Statement Date Last Payment Date Last Payment Amount Total Payment Due Auto Payment Credit Card Summary Display Displays the loyalty points rewarded to the selected credit card Display Displays the total sanctioned limit for credit purchases Display Displays the available card limit for utilization Display Displays the total cash withdrawal limi
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