Hardware Manual
Contents
1. 3 Using sound absorbing materials for decoration to reduce sound reflections and improve the acoustic environment 4 Adjusting the layout of the microphone and speakers can reduce the whistling AlarmIn AlarmOut connections Pay attention to the following before installation 1 Alarmin a Alarm input is grounding alarm input b The alarm input signals require voltage signals to the ground c When the alarm device is shared with two DVRs or connected to a DVR and other devices it should be isolated by relays 2 Alarm OUT The alarm output of the DVR cannot be connected with high power load no more than 1A In the output circuit be careful about the excessive current that may cause damage to the relay When using high power load extra relays are needed VDH DXA Series Hardware Manual m RS 485 connection 1 Connect RS 485 cable of the speed dome to the RS 485 interface of DVR pay attention to the positive and negative signals 2 Connect the video output cable of the soeed dome to the DVR video input F Q amp A and Maintenance i Q amp A Q L After power on DVR doesn t work A The possible causes 1 Wrong power input 2 bad connection of power cable 3 Power error 4 Firmware update error 5 Disk error or cable problem 6 Front panel error 7 Main PCB board error Q 2 After power on DVR will restart after several minutes or the screen freezes A The possible causes 1 Unstable or low input voltage 2 The2. Do not expose this equipment in smoky dusty environments Avoid strong collision do not drop the machine Keep the installation level install in a stable place avoid the product falling Do not block any ventilation openings And ensure well ventilation around the machine Please use this equipment within rated input and output current voltage range This device is for long time use For safety do not have flammable items placed next to the device VDH DXA Series Hardware Manual B Introduction Product Overview This equipment is an excellent digital surveillance product designed specifically for the security use Using embedded LINUX operating system it makes the system more stable Using standard H 264 video compression and G 711A audio compression technology achieves audio and video functions such as high quality low bit rate and single frame playback Using TCP IP and other network technologies it provides strong network data transmission capacity and remote control capabilities This equipment can be used individually or be connected to form a powerful security monitoring network Using professional network video surveillance software platform be fully experienced the powerful networking and remote monitoring capabilities This equipment can be used for security in banks telecommunications power stations justice transport intelligence communities factories warehouses resources water conservancy facilities a
3. 3 Wrong data cable or Jumper error in the hard disk 4 Hard Disk error 5 DVR hardware error Q 8 No audio sound A The possible causes 1 Not powered microphone 2 Not powered speaker 3 Audio cable error 4 DVR hardware error Q 9 Live video with audio but no sound when playback A The possible causes 1 Wrong setting audio not enabled 2 No video to the paired channels when the screen is blue playback will be choppy Q 10 Wrong time A The possible causes 1 Wrong settings 2 Bad battery connection or low voltage 3 Bad frequency oscillator VDH DXA Series Hardware Manual Q 11 DVR can not control PTZ A The possible causes 1 PTZ error 2 Wrong settings cabling and installation for the PTZ 3 Wrong wiring 4 Wrong PTZ settings in the DVR side 5 Protocols mismatch between PTZ and DVR 6 Mismatch between PTZ decoder and DVR ID address 7 When connected to several decoders the farthest AB line of PTZ decoder must add a 120 ohm resistor to eliminate reflection and impedance matching otherwise it will make PTZ unstable 8 Distance beyond limitation Q12 Motion detection not function A The possible causes 1 Wrong schedule setting 2 Wrong area setting 3 Low sensitivity 4 Hardware limitation for different version Q 13 Fail to login by using client software or Web browsers A The possible causes 1 Operating system is Win98 or Win Me and the client software cannot be installed or displayed normally Upg
4. outputs include PAL NTSC BNC 1 0VP P 750 VGA and HD OUT interfaces Pay attention to the following when you select a PC display instead of a monitor 1 Do not remain switched on for a long time to extend the life of the VDH DXA Series Hardware Manual equipment 2 Regular degaussing will help to maintain the normal operation of the monitor 3 Keep away from equipment with strong electromagnetic interference Using TV as video output device is an unreliable alternative It is also required to minimize the time of use and strictly control the power the interference caused by neighboring devices Leakage risks of low quality TVs may result in damage to other equipments Audio Inputs Voice input impedance is high so the microphone must be a microphone connected to the power supply Like video input voice transmission cables should avoid interference fake poor contact and special attention to prevent the current of the high voltage Audio Output The audio output parameters of DVR are generally greater than 200mv 1KQ BNC you can directly connect to the low impedance headphones powered speakers or other sound devices through a power amplifier When the external soeakers and microphones cannot achieve spatial segregation it is prone to the phenomenon of whistling You may adopt following actions 1 Using better directional microphones 2 Adjust the speaker volume to make it lower than the value of the generated howling
5. to gt 1l Play enter the playback mode and backup mode Pause Under the playback mode press to play back When playbacking press to playback Under the playback mode there are 4 choices for the Fast Forward speed Choose your choice to forward Under the playback mode there are 4 choices for the Slow Forward speed Choose your choice to forward To move up or down of the selection setting in the UI UP menu DOWN Under the live mode of Single Quad 8 9 display use the button to control video display To move left or right of the selection setting in the UI LEFT menu RIGHT Under the living mode change to Single Quad 8 9 division displa main menu in live mode Preview CH1 5 Preview CH1 CHS Press this button to switch CH1 CHS Preview CH2 6 Preview CH2 CH6 Press this button to switch CH2 CH6 Preview CH3 7 Preview CH3 CH7 Press this button to switch CH3 CH7 Preview CH4 8 Preview CH4 CH8 Press this button to switch CH4 CH8 0 Indicator Recording Indicator 0000 D m O Recording Indicator VDH DXA Series Hardware Manual 2 Rear Panel 8ch DVR illustration Alarm IN 1 8 CH Audio Input Alarm OUT 1 8 CH Video Input BNC 5 Video Output BNC Ts poom 8 VGA Up O 9 LANPot Alarm In Alarm Out ALARMIN ALARM OUT He 1 G G COM NO RS 485 port DC12 Power Input DC12V VDH DXA Series Hardware Manual 3 Installation Illustration Audio Inp
6. ADVANCES IN SECURITY SOLUTIONS Hardware Manual A series 2015 MAY V1 3 VDH DXA Series Hardware Manual Contents Be CAMION iii e O II e sesantesoecsareuniatett 1 Bb odio cc 2 bi POOR 2 2 URI aa 2 C UNPacaig alibi 3 E Pacman 3 2 WIP 3 De LES 6 DES LL eree a E A EEE EE A EEO A 3 E cg 216 01 Tappo cca el resia nett entre min Teer a ee 4 i FIONCRIReal cc ca TR 4 2 RedfPonelicr ella 5 3 SORU iaia 6 ACCUS a 6 Connections TOF vid o OUtUES et ces ress Annette bee 6 TAN el O TOO eater to enn nen renene ene nna ear mR See 7 CCI OO CDR nrnte hee fone Roan eee rents Senne eer een eee ee 7 Alarmln AlarMmOut connections nas dans etaient 7 ROo 405 Connection 8 Fi Q amp Aand Maintenance Lan nan Near nette ot te tion 8 i Oa 8 Za Nole le 12 G AAPPENOAnESpecilicalions iii aa 13 i 3 RDV gt Conners nnn wT ree fe Ere D CR ann eee dd eu 13 2 ER TON le 15 VDH DXA Series Hardware Manual A CAUTION To our dear customers Thank you for using our products If you encounter any problems when using please do not hesitate to contact our resellers We will provide excellent services to vou via our resellers The software hardware improvements of this series are subject to change without notice to you in advance Before using please read this user manual carefully to ensure that you can use the device correctly and safely Caution for this DVR series After installation never put anything heavy over t
7. Alarms do not work A The possible causes 1 Wrong alarm setting 2 Wrong alarm wiring 3 Wrong Alarmin signal 4 One alarm equipment involves into two loops Q 20 The remote controller cannot work A The possible causes 1 Wrong control address 2 Long distance or poor angle 3 Battery run out 4 Controller or DVR front panel is out of order Q21 Short recording time A The possible causes 1 Bigger data rate from poor camera quality dirty lens backlight installation bad aperture adjustment 2 Small HDD storage 3 HDD damage VDH DXA Series Hardware Manual Q22 Download files cannot be played back A The possible causes 1 No player 2 No graphic accelerator with DX8 1 or above 3 Save as AVI files and play with MEDIA PLAYER Q 23 Forget the administrative password or internet password A The possible solution 1 Please contact local customer service staff or call the customer service phone headquarters we will guide you how to solve by the machine type and version of the program Maintenance E Damped dust on the PCB board will cause a short circuit and will do something wrong to the DVR or damage it For long term stability of the DVR regularly brush the circuit boards connectors fans and chassis to remove dust m Please ensure the project is well grounded so images audio signal will not be disturbed At the same time we can protect the DVR from static or inductive voltage damage m Do not remove audio v
8. LOGY CO LTD No 30 Lane 726 Sec 3 Jinma Rd Changhua City Phone 886 4 751 2881 Fax 886 4 751 6631
9. ble power cord power supply fan and motherboard to see if they are connected firmly m Front Rare panels The key functions of the front panel and the interfaces of the rear panel are described in detail in the manual Please carefully check the plate or foil on the rear panel of the product to see if it is the model you ordered Information on the rear panel is important for our service so keep it properly Before contacting us you will need to provide your model type and serial number m Inside check In addition to checking for visible signs of damage be careful to check the connections between the front panel data cable power cord and motherboard D Installation Steps and cautions 1 Ensure room temperature below 35 C 2 gt Reserve space for air circulation around 15 cm 6 inches 3 Chassis installation starts from bottom to up 4 With multiple components in the chassis take precautions to avoid overloading to the power outlet VDH DXA Series Hardware Manual E Product appearance 1 Front Panel o O POWER REC E E DO DI HI HL 262 DVR it OOO0OO0 MENU MENU Under the live viewing mode press MENU to enter the main menu REC Under the live mode press the REC button to enter recording menu B STOP Stop the playback under the playback mode Step Forward To playback frame by frame when paused in playback mode Press Pause before operation Under the live viewing mode press the Play button
10. d Power Adapter total weight 315mm x 220mm x 60mm Wx Lx H Product specifications are subject to change without notice please contact us for the latest Network time protocol Smart phone support Intelligent functions information 14 2 4CH DVR Output VGA High Definition Analog CVBS SPOT Audio Input Output Audio format Alarm Sensor input Alarm output Live View Frame Rate Digital Zoom Switching Recording Compression Resolution Frame per second Recording quality Recording mode Motion detection Pre recording Post recording Display Mode Backup Formats Media interface Player Networking Stream Playback Network protocols Browsers Storage Hard Drive Capacity SATA ports Mirror External storage VDH DXA Series Hardware Manual 4 channel BNC 1Vp p 750 VGA Max 1920x1080 High Definition Max 1920x1080 4 channel inputs including two way audio 1 channel output G 11A 4 channel inputs can be normal open normal close 1 channel output Sensor motion video loss 4 CH 960H Real Time NTSC 4 CH 960H Real Time PAL Mouse drag to zoom randomly Auto switching 5 120 seconds H 264 Support 960H recording 4 CH 960H 30FPS CH NTSC 4 CH 960H 25FPS CH PAL Worse poor fair good very good Nice Always Schedule Motion Alarm Manual By grid setting motion area can be 192 16 12 blocks 1 30 seconds 10 300 s
11. econds Sigle Quad Sequence AVI User defined USB network Yes 960H D1 HD1 CIF QCIF YES HTTP DHCP DDNS NTP SMTP FTP DNS gt UPNP gt PPPoE IP rights IPsearch IE Chrome Firefox Safari SATA Support single 4TB hard drive Max 2 disk YES Support synchronized recording to USB storage VDH DXA Series Hardware Manual Menu Graphical user interface VGA amp CVBS at the same time PTZ amp keyboard Pelco D Pelco P RS 485 pes 1 RJ 45 10 100 Base T Web browsing Live view search playback backup PTZ remote setup update Other functions Buzzer Video loss disk boot error lenguages Ver morethan2Dtmguages Firmware update USB update remote network update Smart phone support iPhone Android Support 4 ch monitoring including audio playback Intelligent functions YES Motion detection removals eniting exiting detection Central Management Y System Hybrid Digital amp Analogue User ES YES Operating conditions 0 to 46 C humidity 20 to 80 Power DC 12V 3A AC100V 240V 50 60HZ General Specifications Net weight 2 2kgs not including HDD and Power Adapter total weight Dimensions 315mm x 220mm x 60mm Wx Lx H Product specifications are subject to change without notice please contact us for the latest information 16 VANCRRON ADVANCES IN SECURITY SOLUTIONS Manufacturer FUHO TECHO
12. hard drive has bad sectors or cable error 3 Low adaptor power 4 Front video signal not stable 5 High temperature too much dust and the machine runs in a bad condition 6 DVR hardware error Q 3 HDD not found after power on A The possible causes 1 No power for the Hard Drive 2 Hard Drive cable error 3 Hard Disk error 4 Main board SATA slot error Q4 No output Single multiple or all channels A The possible causes 1 Wrong firmware Update to the right firmware 2 Brightness set to 0 set it to the default value 3 No signal input or signal too weak 4 Mask used 5 DVR hardware error VDH DXA Series Hardware Manual Q 5 Live video problems Such as bad colors brightness error image blink A The possible causes 1 When using BNC as output wrong NTSC PAL matching will result in B W image 2 Impedance mismatch between digital video recorder and monitor 3 Video transmission distance is too far or video transmission line attenuation is too much 4 Wrong settings of colors brightness in the DVR Q 6 No recorded file in local side A The possible causes 1 Wrong data cable or jumper error in the hard disk 2 Hard Disk error 3 Upgraded firmware cannot recognize the existing file system 4 Desired files are overwritten 5 Recording not enabled Q 7 Bad image when playback A The possible causes 1 Low recording quality 2 Once data error when reading or small bit rate or fuzzy when playback please reboot machine
13. his device Owing to the use of the hard drive s insides this device check the cooling fan periodically to see if it works Never use this device when the cooling function is out of order Do not allow any solid object or liquid fall into or penetrate into the device Use cleaning tools brushes regularly to clean circuit boards connectors fans chassis etc Before cleaning turn off the power and unplug the power Do not attempt to disassemble the equipment repair or replace parts In case the machine does not work properly please contact the resellers or manufacturers In the shortest time we will solve the problems you have during using When not using the remote control for a long time take out the inside battery To prevent the control from the damage coming from battery leakage If this equipment connects to outdoor cameras or other external alarm devices ground this equipment to prevent it from electrical surges This DVR supports remote video monitoring via internet Free or non free domain names provided by ISPs are needed for the monitoring functions Free domain names may sometimes have problems and nothing to do with DVR Non free domain names have less problems Choose the domain names carefully before using the networking function Operating environment Keep and use this device at places where temperature ranges 0 C 40 C Avoid direct sunlight or near heat sources Do not install this equipment in a humid environment
14. ideo cables and RS 484 when the DVR is powered on or they will be damaged m Donotusethe TV interface in the DVR video output VOUT or the DVR output circuit will be damaged easily m Keep the DVR away from heats and hot places Keep the DVR chassis well ventilated for better heat dissipation m Have regular checks and system maintenance G Appendix Specifications 1 8CHDVR Video BNC video VGA High Definition Analog CVBS SPOT Input Output Audio Input Output Audio format Alarm Sensor input Alarm output Live View Frame Rate Digital Zoom Switching Recording Compression Resolution Frame per second Recording quality Recording mode detection Pre recording aL Post recording Display mode Backup Formats Media interface Player Stream Playback Network protocols Networking Browsers Storage Hard Interface Drive Capacity SATA ports Mirror External storage File system S M A R T Menu Methods PTZ amp keyboard User interface Serial port VDH DXA Series Hardware Manual 8 channel BNC 1Vp p 750 Yes Yes 1 CH Output BNC 8 channel inputs including two way audio 1 channel output G 711A 4 channel inputs can be normal open normal close 1 channel output Sensor motion video loss 8CH 960H NTSC 8CH 960H PAL Mouse drag to zoom randomly Auto switching 5 120 seconds N O N Each Channel ca
15. n individual setup for 960H D1 HD1 CIF 8 CH 960H 14FPS CH NTSC 8 CH 960H 12FPS CH PAL 8 CH D1 30FPS CH NTSC 8 CH D1 25FPS CH PAL Worse poor fair good very good Nice Always Schedule Motion Alarm Manual By grid setting motion area can be 192 16 12 blocks 1 30 seconds 10 300 seconds Single Quad 8 Splite Sequence AVI User defined USB network Yes D1 HD1 CIF QCIF YES HTTP DHCP DDNS NTP SMTP FTP DNS gt UPNP gt PPPoE IP rights IPsearch IE Chrome Firefox Safari SATA Support single 4TB hard drive Max 2 disk Support synchronized recording to USB storage Stable reliable private file system m un Disk error check Graphical user interface VGA amp CVBS at the same time Front panel remote controller mouse Pelco D Pelco P RS 485 13 VDH DXA Series Hardware Manual 1 RJ 45 10 100 Base T Ethernet Live view search playback backup PTZ remote setup update Other functions Daylight saving time YES Buzzer Languages Firmware update Video loss disk boot error Yes more than 20 languages USB update Remote Network update YES iPhone Android Support monitoring including audio playback YES Motion detection removals entry eriting detection Central Management YES System Analogue General Specifications Power DC 12V 3A AC100V 240V 50 60H7 Net weight 2 2kgs not including HDD an
16. nd other categories Main functions m Pentaplex Operation which can Record Playback Remote Connection mobile phone watch video backup Support 2 fixed internal Hard Drives single hard drive can be up to 4TB Support RAID recording to protect important video data Support HD output Support real time recording and playback Smart function Motion detection area can be divided into 192 16x12 sub areas Support IE Chrome Firefox Safari On line recording playback and user management are available Support HTTP DHCP DDNS NTP SMTP FTP DNS UPNP PPPOE IP rights IP search and other Internet services Support iPhone Android including live video monitoring playback Support CMS Central Management System Back up to USB storage at the same time when recording Support analog digital modes to record analog digital signals at the same time VDH DXA Series Hardware Manual C Unpacking 1 Accessories Quick guide x 1pcs Power cable and adaptor AC100 240V DC12V 3A x 1PCS HDD screws x 8pcs Operation CD x 1pcs Mouse x 1pcs 2 Unpacking When you receive the product check first whether the packing of the equipment has obvious damage The protective material used for the package during transport can cope with most of the accidental impact Then take out the device remove the protective film of the digital video recorder and check if there is any visible damage Finally open the case check the front panel data ca
17. rade the operating system to Win2000sp4 or above or use lower versions of the client software 2 ActiveX control blocked install the ActiveX control in the attached CD 3 DX8 1 or above not installed upgrade the display driver 4 Networking error 5 Wrong Networking settings 6 Wrong user password 7 Wrong client software for the DVR firmware Q14 Mosaic or no video when Network preview and file playback A The possible causes 1 Network traffic jam 2 Bandwidth limitation in the DVR side 3 Group mode is used in the DVR networking setting More mosaics in group mode not recommended 4 Masks or channel protection in DVR side 5 No rights for the user account 6 Bad DVR output Q15 Networking not stable A The possible causes 1 Networking not stable VDH DXA Series Hardware Manual 2 IP conflict 3 MAC conflict 4 LAN card error PC DVR Q 16 USB backup error A The possible causes 1 CPU too busy to back up the data Stop recording then backup 2 Device not compatible 3 Backup device error Q 17 DVR cannot be controlled by the keyboard A The possible causes 1 DVR has wrong port setting 2 Wrong address 3 Low power for use each adaptor need to be powered 4 Transmission distance is too far Q18 Alarms cannot be stopped A The possible causes 1 Wrong alarm settings 2 AlarmOut turned on manually 3 Input equipment error or wrong connections 4 Wrong firmware problem Upgrade firmware to fix it Q19
18. ut Remote Setup nh cai a USERS CMS nen RS 485 PORT f e e e 3 Je Dl Alarm IN Alarm Out Audio Output HD Digital Output VGA output m Video input Input interface is BVC type input signal is PAL NTSC BNC 1 0VP P 750Q The Video signal should comply with national standards a higher signal to noise ratio low distortion low interference clear images no deformation nature color and appropriate brightness Make sure stable and reliable signals from cameras Cameras should be installed in a suitable position to avoid backlighting low light environment or adopts the better BLC low light cameras Cameras and digital video recorders should be common ground stably and reliably in order to ensure the normal operation of the cameras Make sure the transmission cables are stable and reliable Adopt high quality well shielded coaxial cables and choose the right model based on the transmission distance If the distance is too far use shielded twisted pair video compensation equipment optical transmission and other ways to ensure signal quality based on the specific circumstances Video cable should avoid strong electromagnetic interference with other devices and circuits in particular should avoid the current of high voltage Cables and shielded cable should be well connected firmly to avoid false joint welding or oxidation m Connections for video outputs The video
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