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LA550 User`s Manual - ThePrinterPlace.com

1. User guide Interfaces Interface Adapter IF The set consists of an adapter RS232 D Sub9 MMJ and a MMJ Adapter Set RS232 eae DB9M MMP Adapter RS232 D Sub9 MMJ Serial connector D SUBS male 9 pins Modular connector DEC MMyJ female 6 pins Internal wiring MMJ D SUB 9 MMJ Cable Length 3 m unshielded leads crossed 1 6 2 5 3 4 Connector 2 x MMP plug 6 pin Internal wiring MMP MMP 1 6 2 5 3 4 4 3 5 2 6 1 Make sure that the ferrit bead always points in direction to the printer 126 User guide Protocols Memory mode XON XOFF Memory mode Robust XON XOFF Interfaces The received characters are stored in a FIFO buffer first in first out The characters are processed in this buffer The buffer capacity can be adjusted from 0 to 64 Kb If the buffer is full the interface signals NOT READY signal acknow ledgement Level 1 12 V and XOFF hex 13 dec 19 This results in stopping the data transmission When the FIFO buffer is empty again the interface signals READY level 0 12 V and XON hex 11 dec 17 Data transmission can be continued In addition the READY signal is influenced by the status of the prin ter On Off Line If the printer assumes an undefined state the in terface also signals NOT READY and XOFF Robust XON XOFF is similar to XON XOFF However the state of the printer XON or XOFF is also periodically tra
2. Type Barcode Type Barcode 0 2 Code 3of9 11 UPC A 1 Interleaved 2 of 5 12 UPC E 4 EAN8 13 Postnet 5 EAN 13 14 Industrial 2 of 5 7 Codabar a t 15 not supported 8 Codabar b n 16 MSI mod 10 10 9 Codabar c 17 Code 128 EAN 128 10 18 Matrix 2 of 5 Please note that within the Barcode environment the barcode commands have priority in case of conflicts with the emula tion Additional information is provided in the Programmer s Manual on this CD ROM 121 User guide Interfaces D Interfaces Your printer offers the possibility of operating either via a parallel or via a serial interface This chapter informs you about the parallel Centronics compatible interface and the serial interface type RS232C V 24 and describes the communication between your com puter and the printer These interfaces are linked to form a so called shared interface Your printer can be configured to use only one interface or both al ternately When only one interface is used it is monitored by the printer If the printer is configured to use both interfaces simultane ously it monitors both interfaces for incoming data As soon as the printer recognizes a signal it switches to the respective interface and sends the BUSY signal to the other interface After finishing the data transmission the printer remains switched to this interface for a cer tain period of time Macro 1 to 30
3. The Menu Selects the interface Printer is configured either for parallel or serial connection or in automatic change for both Auto Press Interf 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options Auto Parallel Serial Default Setting Auto Interf Auto Printer switches automatically between parallel and serial interface Interf Parallel Printer using parallel interface Interf Serial Printer using serial interface Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Selects the size of the interface buffer Press Buffer 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 0 16 32 48 64 Default Setting 32 KB qp If buffer 0 KB and the serial interface is selected or if the setting Auto is active the actual buffer size will be 512 bytes Confirm the setting by pressing the Set key 1 Press the Next key 4 to leave the parameter group Interf Press the Next key 4 again to access the next group of parameters 56 User guide Selecting interface timeout Timeout Buffer Timeout Back Next 6666 Timeout 2 sec Set lt gt du 6066 Automatic carriage Auto CR Auto CR Auto LF Back Next 66 Auto CR On ws Set 2 Bit 1 1 1 1 1 4 ane
4. 6666 MenLock Language Back Next 1 4 6646 English o Set Online Setup Online Setup Online Setup eo Setup eo The Menu This section describes how to make settings in the menu using the selection of the national language as an example This example shows how to change from the English language to the German language The same procedure applies to the other lan guages French Italian and Spanish Select the Setup mode by pressing the Setup key Press the Menu key 1 Setup mode and Menu mode may be disabled Hold down the Setup key while switching on the printer to enable Menu mode If you want to enable access to this mode permanently you need to change the appropriate setting in the menu see Menu lock MenLock page 58 Press the Next key 4 several times until the display indicates Lan guage Press the Language key 3 The display now changes to Parameter mode and indicates English in the top line The lower line displays Set and Exit The two arrows 2 and 3 represent the symbols for parameter selection lt indicates de scending and gt ascending Press the lt 2 or gt 3 key until the desired language is displayed in our example German Save your selection by pressing the Set key 1 An acoustic signal verifies this action 44 User guide The Me
5. O Co UJ N UJ Co UJ R UJ UJ O Co A AR AR co Co AK N x x x x x x x x x x x x x x x x x x x x x Courier incl Courier IBM SN X xxix xi x x xix x x xi x x x x xi x Draft x x x x x x x x x x x x x x x x x x x x gt lt Draft Copy x xi xxx x x x xix x x x x xi x x x x lt Sans Serif x x x x x x x x xi x x x x x x x x x x x x x OCR B x x xx x x x x xi x x x x x x x x x x x x x OCR A x x x x x x x x x x x x x x x x x x x x x x x Prestige x x x x x x x x x x x x x x x x x x x x gt lt Script x xi xx x x x x xi x x x x x x x x x x x xl x Orator X 0X X X XI 0X X X X X X XI X X X X X X Xx 99 R 117 User guide Available character sets and fonts m 9 Oo 8 cc 5 gt o o O 7 a 2 5 51218 2 0 DEC Finnish 35 X X X X X X X X xX xX DEC French Canadian 39 X XX X xX DEC JIS Roman 4AA X X X X X X
6. Tear Paper off The user is requested to tear off paper which has been advanced to the quick tear edge Selftest After power on the printer executes a short hardware self test 24 User guide Key functions when turning on the printer The control panel If you keep one of the following keys pressed during power on until the printer has completed initialisation the corresponding function is activated If you keep the Online key depressed while turning on the printer you enter the printers advanced Menu mode The advanced Menu mode is described in the section Advanced menu page 90 of this manual If you keep the Setup key depressed while turning on the printer you regain access to the printer menu if you had locked it before with the help of the MenLock function The MenLock function is descri bed in the section Menu lock MenLock page 58 If the four function and select keys keys 1 to 4 are depressed si multaneously while turning on the power all printer settings are re set to the default values This causes all the user s previous settings to be lost If you keep the key 4 depressed while turning on the printer a status page is printed out from the active paper source with the selected settings of all menus 25 User guide Paper handling 6 Paper handling Changing the paper path Pause mirom Park LF FF 666 Single Fronti
7. 1 2 3 4 Online Q Setup Online Setup ence The following section introduces and explains all the possible menu settings Press Setup key Press Menu 1 key Setup mode and Menu mode may be disabled Hold down the Setup key while switching on the printer to enable Menu mode If you want to enable access to this mode permanently you need to change the appropriate setting in the macro see Menu lock MenLock page 58 Prints the menu configurations using the active paper feed see Menu settings example page 89 Press Print 2 key to start the printout A menu is loaded you can choose between four menus see Menu handling page 43 Press Macro 3 key Use the 2 or 3 key to select the desired setting Setting Options Load Macro 1 2 3 4 Default Setting Load Macro 1 Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 47 User guide Reset to default values Reset Reset Quiet Back Next 1 3 4 Reset Macrol L o 2 N A 3 Online Online Setup e oo oo Quiet mode printing Quiet Reset Back Quiet Next 1 I 4 ae Set lt Quiet Of fF gt o EAE 2 Q 3 Q Online
8. 1 2 6666 Load paper from Single I I 6666 Ww Ww Ready Single EES Load 6666 Online Setup Online Setup onn EL 9 Online Setup This section describes how to set the paper type load fanfold paper and single sheets transport paper and move the paper to the tear position You can change the paper type either from an application program by means of the paper path quick selection feature or in the Setup menu In this section the quick selection feature is described for de tailed information on how to make this setting via the Setup menu refer to the section Setup mode page 23 Make sure that the printer is in Offline mode Pause press the On line key if necessary Press the Park 1 key If fanfold paper is loaded in the printer it is fed to the tear position The text Tear paper off appears in the dis play After having torn off the paper press any key If a single sheet is loaded in the printer it is ejected Use one of the marked keys to select the desired paper path for ex ample Single 2 The display shown here may vary depending on which paper options you have installed If you do not make a selection within 5 seconds the menu is closed The display alternates between the basic menu and the menu in the following figure Insert a single sheet for the procedure see Loading p
9. 3 key to select the desired setting Setting Options Secured Unsecured Default Setting Unsecured In secured mode the space which the barcode characters require is protected In each line other barcode or normal characters can also be printed These additional characters are printed in the line currently being printed and and in the subsequent lines without af fecting the barcode which is already being printed Consequently normal characters can be printed in every line to the right or left of the barcode 65 User guide Form feed mode FFmode Back l FFmode PapOpt Next ohoo o FFmode Off Set lt gt Exit onn The Menu In unsecured mode the required paper transport for printing bar codes is carried out automatically it is not possible to print more than one line of normal characters in the barcode line All characters in the mixed line are printed such that their bottom edges are in a straight line This function may be switched on and off by se quences This function can be activated deactivated by sequences Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Specifies whether a form feed is to be performed when the paper reaches the top print line Press FFmode 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options On Off Default Setting Off FFmode
10. 4 Printer drivers You need to install a printer driver so that the printer can process the data from your application programs An original driver offers the best conditions for optimal printing re sults All available printer drivers can be found on the CD ROM en closed with the printer as well as on our Internetsite from which you can also download updated versions as necessary Installing a printer driver in Windows 95 98 ME To install the printer driver proceed as follows Insert the supplied online CD ROM in the CD ROM drive 2 Click on the Start button in the Windows taskbar 3 Move the mouse to Settings and click on Printer to open the printer folder 4 Click on New Printer 5 Click on Next In the Printer Installation Wizard 6 Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option then press Next o For instructions on installing the printer as a network printer please consult the documentation supplied with your network operating system and or printer server or contact the network administrator 7 Click on Disk then on Browse 8 Select the CD ROM drive and open the directory n english driv ers printer model 7 stands for the letter of your PC drive o The printer driver is also available in German French Italian and Spanish language If you want to install a printer driver in one of these languages open the respective direct
11. Connecting 9 Installation 6 Paperways 5 Placing 7 Specifications 109 Switching on 10 Unpacking 6 Printer drivers 14 Printer in single sheet mode 4 Printer in tractor mode 4 Printer self test Rolling ASCII 91 Printer settings Changing 17 Printhead gap adjustment automatic 68 Printhead gap manually Head 62 Printing out menu configurations Print 47 Problems with the print quality 101 Programming manuals 131 Programming via the control panel 41 Protocol 51 55 Protocol Protocol 55 Protocols 127 ACK NAK 128 Robust XON XOFF 127 XON XOFF 127 Q Quiet 48 Quiet mode printing Quiet 48 R Reduced power consumption SleepMod 96 Removing paper 36 Replacing the fuse 106 Reset 48 Reset to default values Reset 48 135 User guide Rightzo 71 Robust XON XOFF 127 Rolling ASCII 91 S Save menu settings 43 Selecting character density 40 Selecting emulation Emulate 51 Selecting font Font 49 Selecting interface Interf 56 Selecting start signal for escape sequence ESCChar 50 Selecting the LC display language 44 Serial 53 Serial interface Connector assignment 124 Input signals 125 Interface cable 125 Output signals 125 Serial interface Serial 53 Serial interface adapter 130 Serial interface V 24 RS232C 124 Setting and avtivating options PapOpt 67 Setting line spacing LPI 50 Setting the first printing line 38 Setting the print head gap 39 Setting the tear position 37 Settings 37
12. 2 g 8 T gt 18 8 lt 31 1 le le 985 8 5 8 ss 0 ISO USA ASCII 42 X X X X X X X X XX ISO UK British 4 XX X X X X X ISO France French 5 X X X X X X X X XX ISO Germany German 484 X X X X X X X X ISO Italy Italian 59 X X X X X X XX ISO Norway Norw Danish 60 X X X X X X X 1 XX ISO Spain Spanish 5A X X X X X X X X X X ISO Portugal 4C X X X X X X X X Epson USA 00 X X X X X X X Epson France 01 X X X X X X X X XX Epson Germany 02 X X X X X X X X X X Epson UK O3 X X X X X X X X XX Epson Denmark 04 X X X X X X X Epson Sweden 054 X X X X X X X Epson Italy 06 X X X X X X X X XX Epson Spain X X X X X X X X X X X X X X X X X X X X X X X XX c Epson Norway User guide Available character sets and fonts A ac o 5 u 81 18 ell Sie ot 2 81 5 l5 0 9 0 Epson Denmark Il OA X X X X X X X X X Epson Spain Il OB X X X X X X X X XX Epson Latin America OC X X X X X X X X X Epson Korea OD X X X X X X X X X X Epson Legal 40 X X X X X X X X XX Epson Turkey OF X X X
13. Advanced 95 Character density 40 First printing line 38 Font 40 Print head gap 39 Tear position 37 Settings for interfaces I O 53 Settings for paper with dark back Pap back 96 Setup mode 23 Terminating 45 Index Signal processing DTR 55 Single 95 Single sheets Loading 32 SleepMod 96 Sound 72 Specifications 109 Interface specifications 112 Switching on the printer 10 T Tear position 35 Tear position AutoTear 63 Terminating Setup mode 45 Test functions 90 Interface test 93 Printer self test 91 TOF Setting the first printing line 38 Topmrg 74 Tractor 2 front 130 Troubleshooting 97 Additional display messages 105 Error messages via the display 102 General print problems 98 Problems with the print quality 101 U Unpacking the printer 6 Upper friction Cleaning 108 UserChr 78 v View position AutoView 63 Voltage Checking 8 136 User guide Index WwW Width 64 Wrap 72 X XON XOFF 127 137 TALLY REPRESENTATIVES U S A TallyGenicom 4500 Daly Drive Suite 100 Chantilly VA 20151 U S A Phone 1 703 633 8700 Fax 1 703 222 7629 http www tallygenicom com CANADA TallyGenicom 125 Traders Boulevard 9 Missisauga Ontario L4Z 2E5 Canada Phone 1 905 8904646 Fax 1 905 8904567 http www tallygenicom com UNITED KINGDOM TallyGenicom Limited Rutherford Road Basingstoke Hampshire RG24 8PD England U K Phone 44 870 872 2888 Fax 44 870 872 2889
14. for further information refer to Loading menu configurations Macro page 47 gt YYY a message only YYY EPS DEO Shows the active emulation of the active interface parallel or serial for further in formation refer to Selecting Protocol emulation page 51 Load key 4 If this is displayed above this key no paper is loaded in the printer or the paper is in park position In this case the display switches between Ready and Park Position Press the key to feed paper to the printing position gt Setup key Sets the printer to Setup mode gt Online key Sets the printer to Offline mode Loaded paper will be transported to printing position If the printer is set to Online mode by pressing the Online key again the printer transports the paper in tear position Only in this mode is it possible to perform step line or form feeds from the control panel see Paper transport page 34 however data cannot be received Park key 1 Clears the paper path with paper loaded and acti vates paper path quick selection see Changing the paper path page 26 gt Key 2 Short keypress Microstep forward Long keypress Continuous paper feed gt Key 3 Short keypress Microstep reverse Long keypress Continuous paper reverse feed up to the park position gt Load key 4 If no paper is loaded see above If paper is loaded Loads paper from the selected paper source the displa
15. http www tallygenicom com my
16. o D S D User guide Printer at a glance Paperway Standard printer Tractor 1 gt Fanfold paper mode Single sheet a Option Tractor 2 User guide 2 Installation Installation Unpacking the printer Place your printer on a solid surface see Placing your printer page 7 Make sure that the Up symbols point in the cor rect direction Open the packaging take out the accessory cas sette and unpack it Pull the printer out of the card board box towards you and remove the remaining packaging material Check the printer for any visible transport damage and completeness Apart from this CD ROM O the Quick start guide the power cable G the ribbon and the MMJ interface adapter should be included If you find any transport damage or if any accesso ries are missing please contact your dealer User guide Placing your printer Installation Place the printer on a solid flat surface ensuring that the printer is positioned in such a way that it can not topple and that there is easy access to the control panel and paper input devices Also en sure that there is sufficient space for the printed output If you expect that frequent forward and reverse feeds will occur you should place the printer as shown in the figure if possible The power supply cable may be dam aged if the paper edges constantly chafe the insulating sheath
17. 68 User guide Paper handling Paphand Paphand TE Ore N Back Next onn 3 3 EL 9 2000 Head up Pagewid Back Next onn 1 66 6 Increasing the print head Head up Head up Off Ww Set lt S 8521016 onin 3 0 5 eane The Menu The Paphand group of menus improves the possibilities for the trou blefree printing of paper with properties likely to cause problems perforations etc or paper of poor finish Put the printer into Menu mode by pressing the Setup key Press the Menu key The display shows Print Macro Press Next or Back key until the parameter group Paphand CX bid appears in the display Press the Paphand key 2 Select the Head up menu 2 With this function you can increase the print head gap before and af ter the perforation of the form Setting options On Off Default setting Off If the parameter is set to On the print head gap increases during form feed and line feed four lines before and after the perforation on the form protected zone The print head gap is always increased during form feeding past the perforation even when feeding takes place outside the protected zone Printing is possible the protected area Confirm the setting by pressing the Set 1 key 1 Top edge of form 5 Protected zone 2 Paper transport strip 6 Transport holes 3 Bottom edge of form 7 Left
18. 69 Increasing the print head gap Head up 69 Paper width Pagewid 70 Left hand area Leftzon 70 Right hand area Rightzo 71 Bidirectional parallel interface CX bid 71 Line wrap Wrap 72 Beep at paper end Sound 72 Setting for printing copy paper HvyForm 73 Setting the page margins Margin 74 Setting the top margin Topmrg 74 Setting the bottom margin Botmrg 15 Setting the left margin Leftmrg 15 User guide Table of contents Setting the DEC Mode DECMode Horizontal spacing of characters CPI Character set CharSet User preference character set UserChr Printer ID Prn ID Deleting sequence or buffer CAN Fkt Disconnection on end of transmission Discnct Initial Report Report Automatic answerback Answbck Answerback on ENQ Answ ENQ Setting the IBM mode IBMMode Horizontal spacing of characters CPI IBM character set IBM Cset Code page CodPage IBM Double Height DblHigh Horizontal pitch on Compress IBMComp Slashed Zero SI Zero Setting the EPSON Mode EPSMode Horizontal spacing of characters CPI EPSON character set EPS Cset Code Page CodPage Slashed Zero SI Zero Menu settings example Advanced menu Test functions Printer self test Rolling ASCII Exiting Rolling ASCII test mode Interface test H Dump Printout in Hex Dump Terminating Hex Dump Advanced settings Deactivate single sheet feeder Single Settings for paper with dark back Pap back Reduced
19. Online Setup Printer drivers To load new firmware proceed as follows The most current version of the firmware can be downloaded from our internet page 1 Switch off the printer Connect your DOS PC LPT1 to the par allel port on the printer 2 Press keys 1 4 and Online Hold the keys pressed 3 Switch on your printer The printer is ready for the download when BOOT appears on its display 4 In Windows open the MS DOS window 5 Copy the file e g DOWNLOAD FDF to your printer COPY B X path DOWNLOAD FDF PRN X Npath stands for the drive and the directory in which the file is lo cated A progress indicator bar and DOWNLOAD FIRMWARE appears on the display during the download alternatively an error message is displayed PRG Firmware GEN Character set or font character generator P G Firmware and character set BOO Firmware character set and boot block The number of the currently transferred data block frame is dis played in addition in the top line of the display on the right DOWNLOAD OK and BOOTAREA SKIPPED is displayed briefly when the procedure has been completed successfully The printer then runs through its initialisation routine after which it is ready for use Repeated separate loading of firmware and character genera tors is possible It is necessary to repeat the entire procedure if an error occurs dur ing the download This is indicated by a corresponding message on
20. Paper width 70 Print head gap manually 62 Printing out menu configurations 47 Reset to default values 48 Right hand area 71 Selecting emulation 51 Selecting font 49 Selecting interface 56 Selecting start signal for escape sequence 50 Serial interface 53 Setting and avtivating options 67 Setting for printing copy paper 73 Setting line spacing 50 Setting the bottom margin 75 Setting the DEC mode 76 Setting the left margin 75 Setting the page margins 74 Setting the top margin 74 Settings for interfaces 53 Signal processing 55 Tear position 63 User preference character set DEC mode 78 View position 63 Menu settings Example 89 Menu structure 46 N Normal characters and barcode Barmode 65 Offline mode 22 Online mode 22 134 User guide Optional firmware 130 Optional paper support 131 Options 130 Optional firmware 130 Serial interface adapter 130 Tractor 2 front 130 Output signals 125 P Pagewid 70 Pap back 96 Paper 59 Fanfold paper 28 loading 28 Moving to the tear position 35 Removing 36 Single sheets 32 Paper handling 26 Paper handling Paphand 69 Paper parameters Paper 59 Paper specifications Standard printer 113 Paper transport 34 Paper type Changing 26 Paper with dark back setting 96 Paperways 5 Paphand 69 PapOpt 67 Parallel interface 123 Parity error 103 Placing the printer 7 Platen Cleaning 108 Print 47 Print quality Problems with 101 Index Printer At a glance 3
21. Press the soft key for the ASCII 80 format corresponds to Legal Portrait or for ASCII 136 Double or Legal Landscape The display will indicate Test mode Off Press the Online key to start the test It is also possible to change to Setup mode when you are in Rolling test mode if you want to change the configuration for the test print out To do this press the key Setup The printer then changes to Setup mode and the first of the main levels is then displayed Program your printer in the usual way for the test printout to change the parameters See section Programming via the control panel page 41 Some changes in Menu mode may cause the printer to reinitialize in this case the Rolling ASCII test is aborted By pressing the key Setup you exit Setup mode and the printer once again returns to Rolling ASCII test mode test mode Testmode Off is displayed Press the key Online the test printout starts The self test can be interrupted by pressing the key Online which will stop printing and put the printer into Offline status Before you begin printing you can adjust the paper for the printout with soft keys and 91 User guide Advanced menu 3456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ J 456789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ 56789 lt gt ABCDEFGHI JKLMNOPQRSTUVWXYZ 6789 lt gt 7 ABCDEFGHIJKLMNOPQRSTUVWXYZ 789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZ 89 lt g
22. Robust XON XOFF 64 KB max 112 User guide Paper specifications Specifications Tractor 1 Continuous paper single part forms Weight Width Form length 60 to 120 g m 76 to 254 mm narrow printer 76 to 420 mm wide printer 76 to 559 mm Multi part forms to be tested indivi dually Copies Weight of original Weight of copies Weight of bottom sheet Thickness max Width Form length 145 45 to 65 g m 45 to 56 g m 45 to 65 g m 0 6 mm 76 to 254 mm narrow printer 76 to 420 mm wide printer 76 to 559 mm Manual single sheet feeder Single part forms Weight Width Form length 80 to 120 g m 76 to 254 mm 76 to 420 mm narrow printer 76 to 305 mm wide printer Multi part forms to be tested individually Copies Weight of original Weight of copies Weight of bottom sheet Thickness max 1 5 50 to 60 g m 45 to 56 g m 50 to 60 g m 0 6 mm Width 76 to 254 mm narrow printer 76 to 420 mm wide printer Form length 76 to 305 mm Envelopes Width 76 to 420 mm Length 76 to 305 mm Thickness 0 32 mm 113 User guide Specifications Printing paper Recycling paper made of 100 waste paper to DIN 19 309 can be processed Set of forms Sets of forms may be used only if the top edge is bound The binding edge should be as soft as possible A wavy binding edge may hamper the smooth feeding of these sets Multi
23. Set 1 key 74 User guide Setting the bottom margin Botmrg Back Topmrg Botmrg Online Next 6666 Setup Set lt Botmrg 70 iS gt Exit Online 1 1 66 Setting the QO l 1 3 Setup oo oo left margin Leftmrg Leftmrg Back Next ohoo Leftmrg See lt 10 055 gt onin no e The Menu The bottom margin option gives you the possibility to set the bottom margin with the number of the line numbered from the top paper edge where the printing actually stops for a given page Press the Botmrg key 2 Line 1 to Formlength Formlength Setting options Default setting The setting of this Option depends on the setting of both the vertical pitch and the form length options For details refer to Setting line spacing LPI page 50 and Form length Formlen page 60 The Values range from the value for top margin see Setting the top margin Topmrg on page 74 to the value for form length Do not set Topmrg eqal or higher than Botmrg Confirm the setting by pressing the Set 1 key Change to the next parameter with the Next key 4 The left margin option is defined by the number of the columns numbered from the left paper edge where the printing actually starts Press the Leftmrg key 2 Setting options 0 to 30 10 Default setting 0 10 Confirm t
24. X X X X X X X Epson Old Hebrew 10 X X X X X X X X X X Epson IBM New Hebrew X X X X X X X X X X Epson IBM D Hebrew AA X X X X X X X X X X CP437 Latin US 80 X X X X X X X XX CP850 Latin 1 82 X X X X X X X X XX CP851 Greek 88 X X X X X X X X XX CP852 Eastern Europe 87 X X X X X X X X X X CP853 Turkish 89 X X X X X X X X xX xX CP855 Cyrillic 8A X X X X X X X X X X CP857 Turkish X X X X X X X XX CP858 IBM with _ amp X X X X X X X X X X CP860 Portuguese 84 X X X X X X X X X CP861 Icelandic 94 X X X X X X X X XX CP862 Hebrew 8B X X X X X X X X X X CP863 French Canada 85 X X X X X X X X X X CP864 Arabic 8C X X X X X X X X XX CP865 Nordic 86 X X X X X X X X XX 116 User guide Available character sets and fonts Roman CP866 Russian CP866 Bulgaria CP869 Greek Mazowia Polish 8859 7 Greek 8859 15 Latin 9 Euro Brazilian ASCII Abicomp Br Portuguese DEC ISO Latin 1 Supplem DEC ISO Latin 2 Supplem DEC ISO Latin Greek Supp DEC ISO Latin Hebrew Sup DEC ISO Latin Cyrillic Sup DEC ISO Latin 5 Supplem DEC ISO Latin 9 Supplem DEC Hebrew Supplemental DEC 7 Bit Hebrew DEC Legal DEC JIS Katakana DEC 7 Bit Turkish DEC 8 Bit Turkish Suppl DEC 8 Bit Greek Supplem DEC Dutch S S ID for ESC R ESC co N o m
25. and saved permanently 20 User guide The LC display Status messages Key functions The control panel The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys The upper line informs you that the printer is either in Online or Offline mode in the example below the printer is in the Online mode and the selected paperpath below Front1 tractor mode Example Printer status Paper path Key functions Ready Eoo MX YY Load ecco The second line informs you which functions are currently assigned to which keys The word or symbol directly above a key tells you the current function of the key In our example key 1 Back serves to activate the previous param eter group while keys 2 Font and 3 CPI open the menus for ed iting the settings for fonts and character density Key 4 Next takes you to the next parameter group Example Pome CIL Back Next onin 771 21 User guide Online mode Ready 7 9 eeoe Offline mode Pause Pronti Park LF FF onin o The control panel After switching on the printer is automatically set to Online mode Only in this mode can it receive data from the computer gt MX a message only X 1 to 4 Shows the selected menu Macro
26. below the LC display field Each function and parameter displayed in the LCD is executed or selected by the cor responding key below respectively Usually two parameter groups are combined at one level In the following example these are the LPI and Skip parameter groups If you do not wish to change one of the two parameters you can ei ther press the Next key to access the two following parameter groups in the menu or you can press the Back key to access the two previous parameter groups in the menu If you want to change a setting e g the line density then press the LPI key LPI lines per inch to access the actual parameter level The currently valid setting is marked by a n in the example below the current setting is 6 Ipi With the and keys you can view the other parameters available for this setting Example on to the next parameter groups 50 Linea gt eine 6 het Skip Set lt A 25 laxat iE Set the desired parameter is displayed on the LC display you can save it by pressing the Set key The parameter is then set and the printer automatically displays the parameter groups again With the Exit key you can leave the sublevel without saving your changes 43 User guide Selecting the LC display language Ready prs comet Mi EPS 6666 Adjust Menu Paprpath Chara 111 Print Macro Back Next
27. change this value this may affect the print quality Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 62 User guide View and tear position TearView Back Paper TearView Next 1 4 6660 ViewTear 1s Set lt gt I 4 QD 1 4 Online Setup The Menu The auto tear or the auto view function can be selected as desired When auto view is switched on the last printed text is visible When auto tear is switched on the perforation of the paper is posi tioned at the tear off edge of the printer when no data are pro cessed Press TearView 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options Viewz1s 3s 6s Tear 1s 3s 6s Tear at TOF No Tear Reverse Manual Default Setting Tear 1s If the parameter View is set to 1s 3s or 6s the paper moves to the normal print position as soon as data is received After printing the printer waits for the given interval to bring the paper once more to the auto view position If the parameter Tear is set to 1s 3s or 6s the perforation of the pa per is positioned at the tear off edge of the printer If data is received the paper returns to the normal print position After printing the print er waits for the given interval to bring the paper once more to the te
28. do this cautiously place the print er on its back side Make sure that the fixing clips of the parallel connection are not bent Back side of printer Use a suitable object e g a screwdriver but nev er a pencil to set the slide switch on the left at the bottom of the printer to the correct voltage 120 V 230 V User guide Installation Connecting the printer Connect the power cable to the power inlet of the printer Connect the power cable plug to a mains socket Make sure that the printer and the computer are switched off and connect the data cable between the printer and the computer User guide Installation Switching on the printer The power switch for switching on the printer is lo cated at the bottom left at the front of the printer when viewed from the front 10 User guide Changing the ribbon cassette EN Changing the ribbon cassette The ribbon consists of a dense synthetic fabric saturated with ink When printing the needles hit the ribbon and transfer the ink parti cles on to the paper After printing several million characters the ink is consumed and the fabric worn out Remove all the paper from the printer and make sure that the printer is switched off before opening the cover Press the two slide latches raise the top cover to an angle of 90 degrees relative to the top cover of the printer and remov
29. hand area 4 Form separation perforation 8 Right hand area 69 User guide Paper width Pagewid Head up Pagewid Back Next Pagewid 136 10 Set 2 Exit Sd a eso o e oo ecco 9 Left hand area Leftzon Leftzon Rightzo Back Next 1 1 1 1 Leftzon Off 28 Set lt 2 BiT Online Setup The Menu This parameter determines the actual paper width Press the Pagewid key 3 Setting options narrow printer From 20 to 80 in 1 10 inch steps Setting options wide printer From 20 to 136 in 1 10 inch steps Default setting narrow printer 136 10 Default setting narrow printer 80 10 80 136 characters at 10 characters inch If Head up z On the print head moves to the calculated center of the paper during the time the paper is moving in the protected zone If Rightzo On see below the print head moves out of the perfo ration zone on the right as long as the paper is being transported Set the printing width rather than the actual paper width Confirm your settings with the Set key 1 and press the Next key 4 to access the next group of parameters If the parameter is On the print head moves out of the perforation zone area 9 on the left as long as the paper is being transported The Pagewid setting has no influence see above Press the Leftzon key 2 Setting options On Off Default setting Off Confirm your s
30. http www tallygenicom co uk GERMANY TallyGenicom Computerdrucker GmbH Postfach 2969 D 89019 Ulm Deutschland Tel 49 731 2075 0 Fax 49 731 2075 100 http www tallygenicom de FRANCE TallyGenicom S A 19 avenue de Saint Martin F 92237 Nanterre Cedex France T l 33 1 41 30 11 00 Fax 33 1 41 30 11 10 http www tallygenicom fr ITALY TallyGenicom S R L Via Borsini 6 1 20094 Corsico MI Italia Tel 39 02 48608 1 Fax 39 02 48601 141 http www tallygenicom it June 2004 TallyGenicom Computerdrucker GmbH SPAIN TallyGenicom SRL Joaquin Lorenzo 4 Local 28033 Madrid Espana Phone 34 902 196 183 Fax 34 913 739 943 http www tallygenicom es AUSTRIA TallyGenicom Ges m b H Eduard Kittenberger Gasse 95B A 1232 Wien Austria Tel 43 1 863 400 Fax 43 1 863 40 240 http www tallygenicom co at Russian Federation and C I S TallyGenicom Representative Park Place Moscow Office D 206 Leninsky Prospekt 113 1 117198 Moscow Russian Federation Phone 7 095 956 56 40 Fax 7 095 956 55 41 http www tallygenicom ru SINGAPORE TallyGenicom Pte Ltd 63 Hillview Avenue 08 22 Lam Soon Industrial Building Singapore 669569 Phone 65 6760 8833 Fax 65 6760 1066 http www tallygenicom com sg MALAYSIA TallyGenicom Sdn Bhd Wisma KT Suite 3 02 No 14 Jalan 19 1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia Phone 3 7625 1988 Fax 43 7625 2688
31. in Epson emulation these commands are not defined in stead these codepages can be selected via the menu or with the ESC R command gt There is only one Draft and one LQ font for all Hebrew charac ters and for all Katakana characters 119 User guide Emulations Emulations General Escape sequences What are escape sequences How are escape sequences used When aprinter understands the control set written for another printer type it is said to emulate the other printer Your printer in its stan dard version emulates i e understands the DEC PPL2 for the se rial interface and Epson ESC P2 using the parallel interface Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character They allow the selection of printer functions or the changing of prin ter parameters from the computer By transmitting an escape se quence you are able to change the previously set configuration of the printer e g character set This chapter contains an introduction into the sequences and control codes which are used by your printer The settings made by escape sequences have priority over the settings made in Menu mode therefore they override these An escape sequence consists of an ESCape control character ESC decimal 27 or hexadecimal 1B followed by one or more charac ters which represent commands to the printer Please note t
32. part forms have to be inserted with the glued top facing down Multi part forms should be tested for sui tability Paper quality Light pulp paper of medium fine quality paper bearing the quality mark SM Post and photocopy paper are suitable for use Unsuitable are satin finisch or coated papers imita tion art papers and embossed papers Since paper as natural material reacts strongly to environ mental influences e g humidity temperature the place of storage should be selected carefully We recommend that this kind of paper should be tested extensively before lar ger quantities are acquired Coloured paper Should papers with a dark reverse side be used these should also be tested for their functionality Please pay attention to the use of infrared reflecting colors when acquiring these papers 114 User guide Available character sets and fonts B Available character sets and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available The character sets are only available in the fonts marked with an X They can be selected via the menu or by means of ESC lt n gt prin ter control sequences in the EPSON emulation also by ESC R in the DEC emulation by the SCD command Epson Japan
33. selecting the relevant option and click on Finish The printer driver will now be installed The printer driver only works if the Epson emulation is selec ted default setting for parallel interface For details how to select Epson emulation refer to Setting the EPSON Mode EPS Mode page 86 The printer drivers either support the printer font Draft or Draft Copy not both Selection which kind of draft font is used has to be made in the printers Menu mode see Selecting font Font page 49 If you want to switch between print qualities NLQ Near Letter Quality and LQ Letter Quality you also have to make this selection in Menu mode The printer can also be used with other operating systems such as Linux or Unix In this case set the printer to the Epson emulation or IBM emulation for which default drivers are available in most oper ating systems 16 User guide Changing printer settings p Form settings Windows 2000 NT 4 0 XP 8 N Printer drivers You can make permanent changes to the printer settings using the control panel of the printer see The Menu page 41 Various printer settings can also be entered in the operating system of your PC however Click on the Start button in the Windows taskbar Windows 95 98 ME move the mouse to Settings and click on Print ers to open the printer folder Windows 2000 NT 4 0 XP click on Printers and Faxes to open the printer folder Move the m
34. set HvyForm z On the printer prints the same line twice at double strike This setting ensures that copy paper produces opti mum results Select the HvyForm menu 3 Setting options On Off Default setting Off With the Copy Draft NLQ and LQ print qualities the line is printed twice however at single strike Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 73 User guide Setting the page margins Margin Margin DECMode Back Next on I 3 s 2060 Setting the top margin Topmrg Topmrg Botmrg Back Next onn 1 3 s 20606 Topmrg 1 Get gt Exit Online 1 l 1 2 3 4 ONNO e lt The Menu This parameter group allows you to define the area for printing You can set the top bottom and left margin Press the Margin key 2 This option lets you set the top margin with the number of the line numbered from the top paper edge where the printing actually starts Press the Topmrg key 2 Setting options Line 1 to Formlength Default setting Line 1 The setting of this Option depends on the setting of both the vertical pitch and the form length options For details refer to Setting line spacing LPI page 50 and Form length Formlen page 60 Do not set Topmrg eqal or higher than Botmrg Confirm the setting by pressing the
35. the correct interface cable for your printer Infor mation on the interface is located in the section Connecting the printer page 9 and in chapter nterfaces page 122 gt Check that the printer is properly adapted to the computer con figured Refer to section The control panel page 20 Check the parameter set in the Setup menu under Settings for inter faces I O page 53 and if necessary correct it 3 Check whether the printer is working properly To do this print out a copy of the menu siehe Printing out macro configurations Print page 47 4 Check that the top cover is closed 5 Check that paper is inserted and loaded Refer to the section Loading paper page 28 98 User guide Troubleshooting Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway if neces The paper is not fed in sary select the correct paperway single sheet or fanfold with the key Park See Changing the paper path page 26 If you wish to use optional paper types make sure they are correctly installed 2 Make sure thatthe paper guide is correctly adjusted at the side 3 When using single sheets push the paper fully into the paper feed When having torn off the fanfold paper and after switching over from fanfold paper to single sheets the fanfold paper moves to the park position 4 Check that the fanfold paper is in the park position when you insert a sing
36. the display It may be that not all fault messages can be shown on the display In this case the operating system of your PC displays an error message such as Write error on device 19 User guide The control panel 5 The control panel The control panel keys are used for controlling your work with the printer The control panel is located on the front right side of your printer and consists of a two line LC display and six keys The functions of the keys depend on the printer s current mode sta tus There are four basic modes gt The Online mode display message Ready is the printer s normal operating mode Data from your computer can be received and prin ted gt Inthe Offline mode display message Pause the link between prin ter and computer is interrupted i e no data can be received and printed gt Inthe Setup mode you can either select the printer menu or carry out the so called quick switch function The quick switch option was included so that you can change the most important parameters for example adjustments character density font paper path adjust ments i e head gap directly without having to enter them via the menu The settings for the parameters character density and font are lost when the printer is switched off They can be selected per manently in the Menu mode of the printer gt Inthe Menu mode further printer settings line spacing size of the interface buffer etc can be altered
37. the printer to respond as a DEC Conformance Level 2 device LA120 ID The printer responds as a LA120 printer LA210 ID The printer responds as a LA210 printer Confirm the setting by pressing the Set 1 key This option defines the behaviour of the cancel function Press the CAN Fkt key 3 Setting options Abort Sequ Kill Buffer Default setting Abort Sequ If Abort Sequence is set the printer immediately deletes the cur rently processed sequence without execution If Kill buffer is se lected the printer immediately deletes the complete receiving buffer even if a prior X OFF was sent to printer Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 79 User guide Disconnection on end of transmission Discnct Discnct Report Back Next 6666 Disable A Set lt gt 6466 Initial Report Report Discnct Report Back Next 1 1 6606 Disable Set lt gt 6066 Online Setup Online Setup Online Setup Online Setup The Menu This option determines whether the communication disconnect oc curs at the end of the transmission Press the Discnt key 2 Setting options Enable Disable Default setting Disable Confirm the setting by pressing the Set 1 key This option determines whether the printer sends an ini
38. with or with out a slash Press the SI Zero key 3 Setting options On Off Default setting Off Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 88 User guide The Menu Menu settings example Macro 13 Macro 2 Macro 3 Macro 4 Current Protocol Parall EPSON ESC P2 IBM XL24E EPSON ESC P2 IBM 11241 EPSON ESC P2 Serial DEC PPL DEC PPL2 DEC PPL2 DEC PPL2 DEC PPL Pont Draft Draft Draft Draft Draft LPI 6 LPI 6 LPI 6 LPI 6 LPI 8 Single t t Formlen DIN A4 297 an letter 11 Executive 10 5 letter 11 DIN M 297 Head 18 18 18 18 18 Foraddj 0 72 0 72 0 12 0 12 0 12 Front t t t Foralen letter 11 letter 11 Letter 11 letter 11 letter 11 Head 18 18 18 18 18 12 12 n 12 13 12 12 n Vidth 13 61nch 13 6Inch 13 6 Inch 13 6Inch 13 6Inch Toparg 1 1 1 1 1 Botarg 66 66 66 66 66 Leftarg 0 10 0 10 0 10 0 10 0 10 Prinbir Bidir Bidir Bidir Bidir Bidir Auto CR On On On On On Auto LF off ott ott off off FFnode off Off off off off Rightzo off otf ott ott ott Lefton off off off off off Head up off off off ott Off AGA On On On On On AGA offset 0 0 0 0 0 Avy Fora off off ott off off TearView Tearz18 Tearz1s Tearz ls Tearzlg 18 ESCChar ESC ESC ESC ESC ESC Barcode Off off ott off ott cu Secured cu DECHode j CPI 10 CPI 10 CPI 10 CPI 10 CPI 10 CPI Country US ASCII US ASCII US ASCII US ASCII US ASCII UserChr DEC Supplement DEC
39. 1 key You can cancel the selection and leave the setting unchanged by pressing the Exit 4 key Press the Setup key The printer returns to the initial status It is also possible to press the Online key The printer then changes directly to Online mode The selection made will not be retained after switching off the printer For more details on how to set the character density and fonts permanently please refer to the chapter Horizontal spacing of characters CPI page 76 page 82 page 86 and Selecting font Font page 49 40 User guide The Menu 8 The Menu Programming via the Apart from being able to control your printer via the applications soft control panel ware you use you can also program the printer directly There are two programming options you can use gt Programming via the control panel gt Programming via the interface using Escape sequences or control codes Settings made by escape sequences have priority over set O tings made in Menu mode therefore they will override these Informations on Escape sequences can be found in Appendix E Emulations page 120 Programming via the interface gives you far greater freedom for de signing your printed pages however it is also a more sophisticated method and requires some experience with programming languag es and printer control systems All programming via the interface is lost after you turn off the printer whereas the program
40. 11h 44 1B 5B 0 0 D 1 1 D 5B 34 3B 232 D 3 3 D 4 3B 36 20 4 D 5 5 D 6 6 7B 1B 32 D 52h 5 0 2 68 0A 1B 8418t 728 h 5B 31 30 120 h 712 10 20 69 73 m 4y 4wThis is 74 20 73 a sample text s 6E 63 74 howing the funct 68 65 20 ionality of the 32 30 20 hex dump 120 32 60 66 h 120 h 712 f 20 69 6E eature it is in 6c 79 73 tended to analys 67 20 64 e the incoming d 0C 1B 5B ata stream 54 6 After the transmission you must switch the printer to Offline Any remaining data left in the interface buffer is then printed 93 User guide Terminating Hex Dump Advanced menu Hex Dump mode can only be terminated by switching off the printer If you want to stop the Hex Dump printout before switching off the printer press the key Online and then the key LF FF 4 once 94 User guide Advanced settings Single Back Pap back Next Testmode A Online e 666 Deactivate single sheet feeder Single Single Pap back Back Next 6666 Single Off aj Ses Online Setup Online gt 2 3 6606 Setup 00 60 Advanced menu In the advanced menu there are two other settings available be sides the test functions gt The Single option can be used to deactivate the single sheet func tion for printers without single sheet feeder gt Th
41. 125 Interface specifications 112 Interface test Hex Dump 93 Interfaces 122 Parallel interface 123 Serial interface 124 K Key functions when turning on the printer 25 L Language 59 Selecting 44 LC display 21 Leftmrg 75 Leftzon 70 Line length 64 Line wrap Wrap 72 Loading menu configurations Menu 47 Loading optional firmware 19 Loading paper 28 LPI 50 133 User guide M Macro 47 Maintenance 106 Margin 74 MenLock 58 Menu 41 Advanced 90 Calling up 41 Enabling access to Menu mode 41 Handling 43 Save settings 43 Selecting the LC display language 44 Terminating Setup mode 45 Menu configurations 42 Menu handling 43 Menu lock MenLock 58 Menu parameters 47 Activation of tractors 67 Automatic carriage return 57 Automatic gap adjustment 68 Automatic line feed 58 Barcode 65 Beep at paper end 72 Bidirectional parallel interface 71 Bidirectional printing 52 BuffCtrl 55 Character set DEC mode 77 Data format 54 Data transmission rate 53 First printing position 61 Form feed mode 66 Form length 60 Horizontal spacing of characters DEC mode 76 Horizontal spacing of characters EPSON mode 86 Horizontal spacing of characters IBM mode 82 Increasing the printhead gap 69 Interface buffer 56 Language 59 Index Left hand area 70 Line length 64 Line wrap 72 Loading menu configurations 47 Menu lock 58 Normal characters and barcode 65 Paper handling 69 Paper parameter 59
42. 2 British ISO Latin Greek E L America DEC Finnish ISO Latin Hebr Su E Turkey French ISO Latin Cyr Sup E Korea DEC French Can ISO Latin 5 Su E Legal German ISO Latin 9 Su E Old Hebrew ISO Italian E USA Code Page 437 JIS Roman E France CP 437 Greek DEC Norw Dan E Germany Code Page 850 ISO Spanish E United Kingd Code Page 851 DEC Swedish E Denmark 1 Code Page 852 Norw Danish E Sweden Code Page 853 DEC Dutch E Italy Code Page 855 DEC Swiss E Spain 1 Code Page 857 DEC Portuguese E Japan Code Page 858 Legal E Norway Code Page 860 DEC Supplement Code MJK Code Page 861 DEC Spec Graph Bulgarian Code Page 862 DEC Technical ISO 8859 7 Code Page 863 DEC 7Bit Hebrew ISO 8859 15 Code Page 864 DEC Hebrew Sup ISO Latin 1T Code Page 865 DEC Greek Sup New Hebrew Code Page 866 DEC 7Bit Turk D Hebrew Code Page 869 DEC Turk Sup Code Page 210 Abicomp JIS Katakana Code Page 220 Brazilian ASCII ISO Latin 1 Su Mazowian ISO Latin 2 Su Confirm the setting by pressing the Set 1 key 83 User guide IBM Double Height DbIHigh Back CodPage DblHigh Next 1 DblHigh Off Set lt onn t lt gt Ex ecco 9 Horizontal pitch on Compress IBMComp Back IBMComp Sl Zero Next 2 3 6 1 4 1 1 1 4 Online QOO IBMComp 17 1 Crs see lt
43. 3 Setup QD O 1 1 First printing position FormAdj Sets the first print position of a form in n 72 inch separately adjust able for each paper path The settings made here reduce the height of the printable area Press FormAdj 3 key Formlen FormAdj Back Next Online FormAdj 12 72 Set lt gt Exit Online 6666 Use the 2 or 3 key to select the desired setting Setting Options 0 72 bis 220 72 Default Setting 8 72 An alternative notation for FormAdj is TOF Top Of Form 00 oo Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 61 User guide Print head gap manually Head Online Setup Online Setup oo 2 The Menu This parameter is ignored if the automatic gap adjustment AGA is activated see Automatic gap adjustment AGA page 68 Adjusts the print head gap manually separately adjustable for each paper path Press Head 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 0 to 100 Default Setting 18 Select the Head 18 parameter for normal paper Use a greater dis tance for thicker paper Recommended values for the print head gap 1 layer 18 2 layers 26 3 layers 34 4 layers 42 5 layers 50 6 layers 58 If you
44. 4 Tally Genicom LASSON LA550W User guide Matrix printer User guide Table of contents Table of contents Introduction Printer features Symbols used About this manual Printer at a glance Printer in fanfold paper mode Printer in single sheet mode Paperway Installation Unpacking the printer Placing your printer Checking the printer voltage Connecting the printer Switching on the printer Changing the ribbon cassette Printer drivers Installing a printer driver in Windows 95 98 ME Installing a printer driver in Windows 2000 NT 4 0 XP Other operating systems Changing printer settings Form settings Windows 2000 NT 4 0 XP Graphic options Loading optional firmware Troubleshooting The control panel The LC display Online mode Offline mode Setup mode Messages in the LC display Key functions when turning on the printer OO ON 0 at RO N 14 14 15 16 17 17 18 19 19 20 21 22 22 23 24 25 User guide Table of contents Paper handling Changing the paper path Changing the paper type in the setup menu Loading paper Fanfold paper Single sheets Paper transport Moving the paper to the tear position Removing paper Settings Setting the tear position Setting the first printing line TOF Setting the print head gap Selecting character density and font temporarily The Menu Programming via the control panel Enabling access to Menu mode Calling up the men
45. 666 onn s Serial interface Serial Serial Interf Back Next 6666 5 Data transmssion rate Baud Baud Format Back Next 1 1 1 1 Baud 9600 i Set lt 2 Bit 6066 si The Menu In this parameter group you can choose various settings for the printer interfaces See also nterfaces page 122 Press I O 3 key To ensure the proper functioning of serial data trans fers the serial settings of the printer and computer host must coincide Press Serial 2 key Selects the data transmission rate baud rate baud bit per sec Press Baud 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 600 1200 2400 4800 9600 19200 Default Setting 9600 Printer and computer must have the same baud rate Confirm the setting by pressing the Set key 1 53 User guide Data format Format Baud Format Back Next 6666 8bit No 1 SE GIO Set lt zo I 1 1 4 6666 Online Setup Online Setup oo The Menu This parameter serves to define the number of data bits the parity check for received data bytes and the number of stop bits per data byte Press Format 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options see table below Default Setting
46. 8 Bit No 1 Stop 1 number of data bits 2 parity test 3 number of stop bits 8 Bit No 1 Stop 8 Bit No 2 Stop 8 Bit Even 1 Stop 8 Bit Odd 1 Stop 8 Bit Mark 1 Stop 8 Bit Spc 1 Stop 7 Bit No 2 Stop 7 Bit Even 1 Stop 7 Bit Odd 1 Stop 7 Bit Even 2 Stop 7 Bit Odd 2 Stop 7 Bit Mark 1 Stop 7 Bit Spc 1 Stop 7 Bit Mark 2 Stop 7 Bit Spc 2 Stop 1 Sets the number of data bits You can select 7 or 8 2 The parity test for received data bytes can be selected NO cau ses transmission in both directions without parity bit If EVEN or ODD is selected the bytes are checked if they have even or odd parity The selection of MARK or SPACE causes a data byte transmission with parity bit but without checking the received da ta Transmission data with parity bit is always marked with 1 MARK or 0 SPACE 3 Selects one or two stop bits per data byte Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 54 User guide Buffer control BuffCtrl Special Bu Next 1 1 4 XON XOFF Set lt gt BLE 1 2 3 Q Q Online Online Setup Signal Processing DTR Online Setup Online Setup oo oo The Menu This parameter serves to select the typ
47. Atthe end of this chapter you will find a menu printout Seite 89 which shows you the printer s default set tings Your printer allows you to set and use four independent menu con figurations Macros If one of your applications for example requires an IBM printer while another program works better with an EPSON printer you can set an IBM emulation configuration with the desired settings and set the second configuration as an EPSON emulation The active macro is always the one you used last When you switch on the printer for the very first time macro no 1 is loaded Macro no 1 only remains active until you load another macro The last active macro is stored even after the printer is switched off and is reloaded automatically when the printer is switched on again For example to change from macro no 1 to macro no 3 Press Setup key Press Menu 1 key Press Macro 3 key Now the following message appears in the LC display Now press the 2 or 3 key repeatealy until Load Macroz3 appears Then select macro no 3 as the current setting using the Set key 1 The currently active setting is marked with an asterisk x If changing macros it is possible that the printer initializes due to different emulation settings 42 User guide Menu handling Save settings back to the previous parameter groups The Menu You can navigate in the current menu using the four function and se lection keys arranged
48. BALE ODDO EPSON character set EPS Cset 55565618 Back Next 1 1 1 1 6606 Graphic 2 Set lt 3 1 1 1 4 66606 onn s s Online Setup Online Setup The Menu The EPSON mode option sets the EPSON protocol specific fea tures Press the EPSMode key 3 Sets the horizontal spacing of the printed characters used with the EPSON protocol Press the CPI key 2 Setting options 5 6 7 5 8 6 10 12 15 17 1 20 cpi and Proportional Spacing Default setting 10 Confirm the setting by pressing the Set 1 key This option defines the style which is applied to the character set Press the EPS Cset key 3 Setting options Graphic Italic DLL Default setting Graphic Graphic The character sets are not altered Italic The Italic style is applied to the character set DLL A DLL download character set as defined before can be ac tivated in the code range from hex AO to hex FE Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 86 User guide Code Page CodPage CodPage Sl Zero Back Next 6666 Code Page 437 Set gt BRIE I 1 1 4 66606 Online Setup Online Setup The Menu This option determines which code page the printer uses in EPSON mode Press the CodPage key 3 Setting op
49. Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 71 User guide Line wrap Wrap Wrap Sound Back Next once Online Wrap On w Sen x 1 Online EKNE 1 5 Setup 00 2 Beep at paper end Sound Sound Next Wrap Online Back Setup Sound On 9 Set lt gt l l 2 3 66606 Setup The Menu Select the Wrap menu 2 Setting options On Off Default setting On Wrap On If the number of transferred characters per print line ex ceeds the maximum printing width the supernumerary characters are printed at the beginning of the next line Wrap Off The supernumerary characters are cut off Confirm the setting by pressing the Set 1 key Generates a beep when paper is empty Select the Sound menu 3 Setting options On Off Default setting On When Sound On a beep is generated every second to notify that paper is empty Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 72 User guide Setting for printing copy paper HvyForm HvyForm Back Next HvyForm Off see lt 2 1 1 3 1 4 Online 6666 Online 6666 oo oo The Menu If you
50. GITE Set jx I I I I 3 s WD IBM character set IBM Cset CPI IBM Cset QQO Back Next 1 1 1 1 eone Standard Set lt onn Setup pn The Menu The IBM mode option sets the IBM specific features Press the IBMMode key 2 Sets the horizontal spacing of the printed characters used with the IBM protocol Press the CPI key 2 Setting options 5 6 7 5 8 6 10 12 15 17 1 20 cpi and Proportional Spacing Default setting 10 Confirm the setting by pressing the Set 1 key This option identifies which kind of character set is to use for En glish IBM standard characters or non English languages IBM ex tended characters Press the IBM Cset key 3 Setting options Standard Extended Default setting Standard Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 82 User guide Code page CodPage CodPage DblHigh Back Next 1 1 1 1 Code Page 437 Set SS qox 1 1 4 66606 Online Setup Online Setup oo The Menu This option determines which code page the printer uses in IBM mode Press the CodPage key 2 Setting options see table below Default setting Code Page 437 E Denmark 2 US ASCII E Spain
51. On If the paper is positioned in the first printing line TOF form feeds will be ignored FFmode Off Form feed will be performed in all cases Confirm the setting by pressing the Set key 1 66 User guide Setting and activating options PapOpt FFmode PapOpt Back Next 6666 ERRONEA Back Next l Installed me Set lt gt 1 3 4 66606 Online Setup Online Setup Online Setup Activation of tractors AutoTra AutoTra Back Next l l 1 2 3 4 AutoTra Off os Set lt gt o Bir Online Setup Online oo Setup The Menu Selection of the optional tractor see Paperway page 5 If you set any of these options to Not installed they will not be displayed in the paper path quick selection menu For setting the tractor Press PapOpt 3 key Press Front2 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options installed Not installed Default Setting Not installed Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 This parameter only appears if the optional tractor is installed It reg ulates the activation of tractors when there is no more paper left in one of them Press AutoTra 2 key Use the lt 2 or gt 3 key to select the desired s
52. Online 2 3 Setup QD O oo The Menu This option determines whether the IBM double height mode should be used On or not Off Press the DblHigh key 3 Setting options On Off Default setting Off If the parameter On is selected all data will be printed in double height If the parameter Off is selected all data will be printed in normal height Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 This option selects the character density when receiving the Com press command SI or ESC SI Press the IBMComp key 2 Setting options 17 1 20 CPI Default setting 17 1 CPI Confirm the setting by pressing the Set 1 key 84 User guide Slashed Zero SI Zero IBMComp 51 42 Back Next Online 6646 Sl Zero Off Set lt gt Exit Online 1 4 66606 oo The Menu This option selects whether the zero character is printed with or with out a slash Press the SI Zero key 3 Setting options On Off Default setting Off Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 85 User guide Setting the EPSON Mode EPSMode IBMMode EPSMode Back Next 6666 Horizontal spacing of characters CPI InP SCs Back Next 1 1 1 1 66066 CPi Omer Set lt
53. Online Setup Online Setup oo return Online Setup Online Setup The Menu The Timout option allows you to define the duration after which the interface switches back to the Stand by state when the printer stops receiving data Press Timeout 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 2 sec 30 sec Default Setting 2 sec Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Switches the automatic carriage return on or off after receiving the signal LF line feed Press Auto CR 2 key Use the 2 or 3 key to select the desired setting Setting Options Off On Default Setting On Confirm the setting by pressing the Set key 1 57 User guide Automatic line feed Auto LF Auto CR Auto LF Back Next I 1 2 3 4 Auto LF On 2 Set lt 22 TELE 1 4 66606 Online Setup Online Setup Menu lock MenLock MenLock Language Back Next 6666 MenLock Menu 3 Set lt gt Online Setup Online oo Setup The Menu Switches the automatic line feed LF on or off after receiving the signal CR carriage return Press Auto LF 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options Off On Default Settin
54. SS 1 2 3 4 Online Setup Online Setup Advanced menu Select the Pap back 3 menu Setting options normal dark Default setting normal Pap back normal is the standard for normal paper Pap back dark can be set to process paper with a gray back Paper with a completely black back side cannot be used if the ink is carbon based However the printer can handle aniline based black paper undefined colors Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 Select the SleepMod menu 3 Setting options On Off Default setting On SleepMod On reduces the electric power consumption of the printer in standby mode to lt 10 W SleepMod Off ensures the first printing position even after longer printing pauses Confirm the setting by pressing the Set 1 key 96 User guide Troubleshooting 10 Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself The follow ing chapter should help you to distinguish between a simple operat ing error and a major malfunction This chapter provides information on the rectification of faults with out the assistance of specially trained personnel Follow the advice and tips in this chapter if your printer is not working correctly Important notes on the care and maintenance of your printe
55. Setup Online Setup The Menu The current macro returns to the default values factory settings Press Reset 2 key Press the No 1 or Yes 2 key to select the desired setting All manually altered settings in the current menu are lost when it is reset to the default settings We therefore recommend that you print out the menu first Confirm the setting by pressing the Set key 1 Switches between normal and quiet mode printing For all printing modes the print out is made with the bidirectional method in quiet mode printing In the first step the first row of pins is activated during the second step the second row is used Press Quiet 3 key Use the lt 2 or gt 3 key to select the desired setting Setting Options Off On Default Setting Off Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 48 User guide Selecting font Font Font LPI Back Next 1 1 1 4 6666 Roman NLQ Set lt dude 1 1 1 1 2 4 Online Setup Online Setup oo The Menu This parameter selects the character style and its quality perma nently Press Font 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options see table below Default Setting Draft Character styles marked with an I for example Courier I LQ are IBM com
56. Supplement DEC Supplesent DEC Supplenent DEC Suppleaent Wrap On On On On On ID PPL2 PPL2 PPL PPL 1117 CAN Pkt Abort Segu Abort Segu Abort Sequ Abort Segu Abort Segu Discnct Disable Disable Disable Disable Disable Report Disable Disable Disable Disable Disable Answbek Disable Disable Disable Disable Disable Answ_ENQ Disable Disable Disable Disable Disable 1 04 CPI 10 CPI 10 CPI 10 CPI 10 CPI 10 CPI CharSet Standard Standard Standard Standard Standard CodPage Code Page 437 Code Page 437 Code Page 437 Code Page 437 Code Page 437 101111 off ott ott ott ott 1BKCoap 17 1 CPI 17 1 CPI 11 1 CPI 17 1 CPI 17 1 CPI 51 ott ott ott ott oft EPSliode CPI 10 CPI 10 CPI 10 CPI 10 CPI 10 CPI CodPage Page 437 Code Page 437 Code Page 437 Code Page 437 Code Page 437 Eps Cset Graphic Graphic Graphic Graphic Graphic 1 Zero off ott ott oft ott Interface Power On Value Options Power On Value Options Power On Value Interf Auto PNS On AutoASP ott Tineout 2 sec Quiet off AutoTRA off Buffer 128 Pap back normal Single On CI bid On Sound On Language English Baud 9600 Pagewid 136 10 Nenu Locked off Format 8Bit No Stop ButtCtel YON TOF Du DIR TearAdj Front 0 72 89 User guide Advanced menu Advanced menu Test functions Back ASCII80 ASCI 1126 Next tmode valine ooe y 4 Online y 1 Setup The
57. The printer returns to the initial status Negative values decrease the print head gap positive values increase it Changing the automatically determined value may have a strong effect on the printing quality The setting made will be retained after switching off the printer 39 User guide Selecting character density and font temporarily Adjust Paprpath Menu ens E E NE 21 11 Ios 5091 1 2 4 6646 TON XE RI D Set gt Exit 2031 Set lt 2 1 2 3 4 Adjust Menu 6666 Paprpath Ehan Online Setup Online Setup Online Setup Online Setup Setup Settings You can use the CPI Character Per Inch key in Setup mode to sel ect the number of characters per inch to be printed You can use the Font key to select resident fonts Press the Setup key The printer changes to Setup mode Press the Char 4 key Press the CPI 4 or Font 1 key in our example press CPI Use the 2 or 3 key to set the desired character density Con firm the selection by pressing the Set 1 key You can cancel the selection and leave the setting unchanged by pressing the Exit 4 key If you pressed the Font 1 key use the 2 or 3 key to select the desired font Confirm the selection by pressing the Set
58. The user must always ensure that there is suffi cient distance between the power sup ply cable and the paper When selecting the printer location observe the following additional instructions Never place the printer in the vicinity of inflammable gas or explosive sub stances Do not expose the printer to direct sunlight If you cannot avoid plac ing the printer near a window protect it from the sunlight with a cur tain When connecting the computer with the printer make sure not to ex ceed the permitted cable length see nterface specifications page 112 Ensure sufficient distance between the printer and any heating radi ators Avoid exposing the printer to extreme temperature or air humidity fluctuations Above all take care to avoid the influence of dust It is recommended to install the printer in a place which is acousti cally isolated from the workplace because of the noise it may produce User guide Checking the printer voltage Installation Make sure that the device has been set to the correct voltage e g 120 V in the USA 230 V in Europe To do this check the type plate above the power inlet at the back of the printer Contact your dealer if the setting is incorrect Never switch on the printer if the voltage setting is incorrect since this may result in severe damage You can set the printer to the correct mains volt age yourself To
59. X XX DEC Norwegian Danish 36 X X X X X X X X XX DEC Swedish 37 X X X X X X X X XX DEC Swiss 3D X X X X X X X X Xx DEC Supplemental 62 X X X X X X X X DEC Technical 3E X X X X X X X X DEC Special Graphics 30 X X X X X X X DEC Portuguese 61 X X X X X X X X X X CP437 Greek A0 X X X X X X X X XX Code MJK 1 1 X X X X X X XX CP210 A2 X X X X X X X X XX CP220 AS3 X X X X X X xX X XX o All codepages will be printed in all fonts but the character shape may look the same although the font names are different In IBM emulation only the codepages defined by ESC T are available o DEC Technical non Greek characters are the same for all LQ fonts Greek characters are the same in OCR A and OCR B gt There are only two LQ fonts for cyrillic characters Roman Cou rier Prestige Script and Orator SansSerif OCR A OCR B Arabic characters exist only in LQ 10 and 12 cpi no Arabic Draft Draft Copy and 15 cpi Epson style Greek characters look the same for all LQ fonts 118 User guide Available character sets and fonts gt Epson Turkey Old Hebrew New Hebrew and D Hebrew have preliminary IDs and cannot be selected via the ESC t com mand but the code pages will be implemented and shown in the menu and can be selected via the menu or with the ESC R command gt Codepages 210 and 220 cannot be selected with ESC 1 com mands
60. advanced menu consists of test functions and advanced settings Various tests to check proper operation of the printer are available at any time With these tests it is possible to check the print quality proper operation of the print head and the mechanics as well as ef ficient data transmission from the computer to the printer The extended menu contains two or three test functions wide print er ASCII 80 ASCII 136 H Dump narrow printer ASCII 80 H Dump ASCII test with 80 or 136 characters per line Interface test H Dump Enter advanced Menu mode by pressing the key Online while switching on the printer and keep the key pressed until Testmode appears on the display The display shows Test mode for approx 1 second and then auto matically changes to display ASCII 80 ASCII 136 90 User guide Printer self test Rolling ASCII Testmode 11 14 21 21 3 223 08 I l l I 1 2 3 4 000o J j 7 ASCI LSO 1 Back Next wee N A EL 9 N 7 onn 3 s P Advanced menu To check operational readiness your printer contains a self test rou tine which allows testing of the printer configuration the print quality and correct operation of your printer Before performing a self test your printer must be switched off En sure that paper is inserted Keep the key Online pressed while switching on the printer until Testmode appears on the display
61. annot be obstructed Ready Front 1 EPS Load orin 3 2 2 s Lower the front cover Switch the printer on The active paper source Front1 tractor 1 appears in the display The paper is automatically loaded when the printer is in Online mode Ready and receives data from the com puter Press the Load 4 key only to load paper before starting the printout 31 User guide Single sheets Paper handling If required install the paper support Make sure that the printer is set to single sheet mode If necessary change the paper type see Changing the paper path page 26 Press the latch at the middle of the front cover The single sheet input tray opens downwards Align the left paper guide with the mark on the left of the single sheet input tray marking the first printing position Adjust the right paper guide to the width of the paper used 32 User guide Ready Single out Load onin econ 9 Paper handling Insert the single sheet into the input tray as far as possible Press the Online key to set the printer to ready status The sheet is automatically loaded when the printer is in Online mode Ready and recei ves data from the computer The printer reports a paper out condition by dis playing Load paper from single and beeping Press the Load 4 key only to load paper be
62. aper page 28 Press the Online key to set the printer to ready status When the printer receives data from the computer the single sheet is automat ically loaded Press the Load 4 key to load the single sheet before starting the printout 26 User guide Paper handling Changing the paper type in If you wish to change the paper type in the Setup menu proceed as the setup menu follows gt Press the Setup key followed by the Paprpath key 3 gt Select the desired paper type with the key lt 2 or gt 3 gt Press the Set 1 key to confirm your selection 27 User guide Loading paper qp Fanfold paper Paper handling Your printer can process both fanfold paper and single sheets For information on the supported paper sizes please refer to section Pa per specifications page 113 Only use dust free or low dust paper Many paper qualities are suitable for this printer For more information please refer to the section Paper specifications page 113 If necessary remove the paper support Make sure that the printer is set for fanfold pa per printing If necessary change the paper ty pe see Changing the paper path page 26 Raise the front cover taking it by the areas marked with arrows on the left and right Open the right and left tractor flaps You may also want to remove the bottom cover in order to facilitate loading the fanfold paper However you can also feed pa
63. ar off position If the tear off edge is not aligned with the perforation of the paper this can be corrected see Setting the tear position page 37 If the parameter No Tear Reverse is set TearView mode is disabled and no backward movements are performed If the parameter Manual is set the paper can still be brought into a View or Tear position via a specific sequence or by pressing the Tear key If the parameter Tear at TOF is set the paper perforation is auto matically positioned at the tear off edge as long as the current print position TOF is activated Feeding takes place after approx 1 5 sec onds hold time If any data is received during this period of time the paper is not positioned at the tear off edge With this function it must be noted that the printer may only be switched off when the print po sition is at TOF Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 63 User guide Line length Width Width Back Next 1 1 2 3 4 6666 Width 13 6Inch Set lt gt BLE Online Setup The Menu Selects the line length in inches With the setting of 8 Inch the prin ter operates like a printer with a width of only 8 inches Press Width 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 8 Inch 13 2 Inch 13 6 Inch Default Setting 13 6 Inch wide printer 8 Inch narr
64. ark 1 Code Page 864 Norw Danish E Sweden Code Page 865 DEC Dutch E Italy Code Page 866 DEC Swiss E Spain 1 XXX Code Page 869 DEC Portuguese E Japan Abicomp Legal E Norway Brazilian ASCII DEC Supplement E Denmark 2 Mazowian DEC Spec Graph E Spain 2 Code MJK DEC Technical E L America Bulgarian DEC 7Bit Hebrew E Turkey ISO 8859 7 DEC Hebrew Sup E Korea ISO 8859 15 DEC Greek Sup E Legal ISO Latin 1T DEC 7Bit Turk E Old Hebrew New Hebrew DEC Turk Sup Code Page 437 D Hebrew JIS Katakana CP 437 Greek Code Page 210 ISO Latin 1 Su Code Page 850 Code Page 220 ISO Latin 2 Su Code Page 851 ISO Latin Greek Su Code Page 852 Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 78 User guide Printer ID Prn ID 110 CANN Back Next 1 1 1 1 6666 PPL2 Set lt gt BLE Deleting sequence or buffer CAN Fkt Back Prn ID CAN Fkt Next 1 Abort Sequ gt Online 6646 oo The Menu This option defines the DEC printer ID used by the printer when re sponding to DA commands DA device attributes see Program mer s Manual Reports from your host computer or application software serial transmission only Press the Prn ID key 2 Setting options PPL2 LA120 ID LA210 ID Default setting PPL2 PPL2 Allows
65. computer in an Ethernet Example of several devices in an Ethernet Interfaces If you use your printer in a local network with Ethernet connections and the transmission protocol TCP IP you have to assign some adress informations Address information for the Ethernet port can only be made available by your network administrator who has the neces sary rights to install printers on the network and or make any changes The assumed address space corresponds to the TCP IP adress class C 192 168 1 xxx The subnet mask to be used is 255 255 255 0 The address of the router or gateway is 0 0 0 0 if not available Computer 1 IP 192 168 1 1 Caution Twisted pair cable required sal Printer 1 IP 192 168 1 2 Computer 1 IP 192 168 1 1 Computer 2 IP 192 168 1 2 HUB 4 fold or 8 fold Printer 1 IP 192 168 1 3 Printer 2 IP 192 168 1 4 o You will find more information on our internet page 129 User guide Options and accessories E Options and accessories Options Tractor 2 front Serial interface adapter MMJ interface adapter Others Optional firmware The following options can be ordered for your printer The push tractor is suitable for fanfold paper and sets of forms with 1 5 forms Paper formats with a width of 76 to 264 mm narrow printer or 406 mm wide printer may be u
66. d with an optional tractor front A straight paper path on the front tractors results in jam free operation and flawless 24 wire impressions on up to 5 part forms Both models offer fully automated gap adjustment paper parking loading etc With extensive connectivity alternatives and popular emulations the printer is ideal for a variety of industrial or business applications Important information is highlighted in this manual by two symbols CAUTION highlights information which must be observed in order to prevent injuries to the user and damage to the printer NOTE highlights general or additional information about a specific topic User guide About this manual Introduction The user guide contains a detailed description of the printer its charac teristic features and additional information Chapter 1 Printer at a glance lists all the parts of the printer Chapter 2 nstallation contains start up instructions and points to note Chapter 3 Changing the ribbon cassette provides step by step instruc tions for changing the ribbon cassette Chapter 4 Printer drivers provides step by step instructions for instal ling the printer driver Chapter 5 The control panel explains how to control printer operations Chapter 6 Paper handling tells you how to set the paper type and how to load transport and move the paper to the tear off position Chapter 7 Settings tells you how to adjust the basic settings such as font c
67. e CX bid 71 Bidirectional printing Bidir 52 Carriage shafts 108 Changing printer settings 17 Changing the paper path 26 Character density Setting 40 Character set Available character sets and fonts 115 CharSet 77 Checking the printer voltage 8 Cleaning Carriage shafts 108 Housing 107 Interior 107 Platen 108 Printer 107 Ribbon 108 Upper friction 108 Cleaning the printer 107 Connecting the printer 9 Control panel 20 Programming via 41 CPI 76 82 86 CX bid 71 D Data format Format 54 Data transmission rate Baud 53 DECMode 76 Display 21 132 User guide Display messages 105 DTR 55 Emulations 120 Escape sequences 120 General 120 Error messages via the display 102 Escape sequences 120 ESCChar 50 F Fanfold paper Loading 28 FFmode 66 Firmware Loading 19 Troubleshooting 19 First printing position FormAdj 61 Font 49 Form feed mode FFmode 66 Form length Forml 60 Form settings 17 FormAdj 61 Format 54 Forml 60 Fuse Replacing 106 G General print problems 98 Graphic options 18 H Head 62 Head up 69 Hex Dump 93 HvyForm 73 Index 53 Increasing the printhead gap Head up 69 Ink cartridge 11 Installing 11 Ink cartridges 131 Input signals 125 Installation 6 Installing printer drivers 14 Installing the ink cartridge 11 Installing the ink cartridge the first time 11 Interf 56 Interface buffer Buffer 56 Interface cable serial interface
68. e function Pap back allows printing on paper with a dark back lt a Activate deactivate manual single sheet feeder and setting for printing on paper with dark back Enter Extended Menu mode by pressing the key Online while switching on the printer and keep the key pressed until Testmode appears on the display The display shows Test mode for approx 1 second and then auto matically changes to display ASCII 80 ASCII 136 Some printer models are designed for fanfold paper operation only and therefore do not feature a single sheet feeder To prevent erro neous selection of the single sheet paper source all sequences re ferring to the single sheet feeder can be deactivated by setting the Single menu option to Off Select the Single 2 menu Setting options On Off Default setting On Single On is the default setting for printer models with single sheet function Single z Off must be selected for printer models without single sheet function This setting is not reset by loading the default factory settings Confirm your settings by pressing the Set key 1 95 User guide Settings for paper with dark back Pap back Single Pap back Back Next 1 6666 Pap back normal Set lt 2 1 2 3 4 Reduced power Online Setup Online Setup eo oo consumption SleepMod SleepMod Back Next SleepMod On 2 Set lt
69. e it Cautiously slide the print head carriage to the left stop viewed from the printer front The print head heats up during print ing Let it cool down before touching if necessary 11 User guide pui Changing the ribbon cassette Raise the printer bar cover Remove the used cassette We recommend use of genuine ribbon cassettes only Turn the coloured ribbon feed knob at the right of the new ribbon cassette in the direction of the ar row in order to take up slack of the ribbon 12 User guide Changing the ribbon cassette Slightly tilt the ribbon cassette forwards in such a way that it is parallel to the housing top and thread in the ribbon in front of the print head Locate the two projections in the left and right guide rails of the printer and gently press down on both sides until it clicks into place In this way the cartridge is automatically positioned correctly Use the knob on the right side of the cassette to take up slack of the ribbon again Thereby the rib bon will slide over the plastic noses on the left and right of the print head into the correct positon Press the printer bar cover down until it clicks into place remount the top cover making sure that the projections on the cover are inserted correctly into 1 the recesses of the printer housing and close it 13 User guide Printer drivers
70. e of protocol i e acertain set of rules and procedures for ensuring error free data exchanges be tween computer and printer Details of the available protocols can be found in the section Protocols page 127 Press BuffCtrl 3 key Use the 2 or 3 key to select the desired setting Setting Options XON XOFF Robust XON XOFF Default Setting XON XOFF Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Defines the conductor to which the DTR signal is connected DTR Data Terminal Ready Press DTR 2 key Use the 2 or 3 key to select the desired setting Setting Options DTR READY Default Setting DTR DTR DTR DTR signal is assigned to DTR line DTR READY READY signal is assigned to DTR line DTR Pin 20 on 25 pin female V 24 connector DTR Pin 4 on 9 pin female V 24 connector Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 55 User guide Selecting interface Interf Serial Interf Back Next 1 1 1 Interf Auto Set lt gt BLE 1 1 1 1 1 4 age Online Setup Online Setup Interface buffer Buffer Buffer Timeout Back Next onee Buffer 32 KB Set lt 5 55216 1 1 1 1 1 3 4 66606 Online Setup oo
71. eck the interface cable see section Connecting the printer page 9 and Interfaces page 122 Head Hot The printer prints at lower speed gt No action required When this message comes up even in a cold printer please contact your technical service 104 User guide Troubleshooting Additional display messages These are not error messages they give operating instructions and information from the printer to the user Message Possible cause Corrective action gt To proceed press any key Press any key The factory set parameters are gt No action required loaded and are written into all menus Loading Default Functions which have no meaning gt For this function please switch Only avai babe in this emulation have been selec to the appropriate emulation in in Epson Mode ted the menu see Selecting Proto col emulation page 51 You are informed when the fanfold No action required paper is in the park position Park posa gon Note for the operator to tear off the gt Tear paper off paper automatically positioned at the tear off edge tear paper Ori Paper is not available in the selec gt Load paper see section ted paper path indicates the Loading paper page 28 active paper path Data is in the interface receiver buffer Load paper irom o If messages a
72. edish DEC Dutch DEC Dutch DEC Swiss DEC Swiss DEC Portuguese DEC Portuguese DEC Supplement DEC Supplemental DEC Spec Graphi DEC Special Graphics DEC Technical DEC Technical DEC 7bit Hebrew DEC 7Bit Hebrew DEC Turkish DEC 7Bit Turkish DEC Hebrew Sup DEC Hebrew Supplemental DEC Greek Sup DEC Greek Supplemental DEC Turk Sup DEC Turkish Supplemental ISO Italian ISO Italian ISO Spanish ISO Spanish JIS Katakana JIS Katakana JIS Roman JIS Roman Legal Legal Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 User guide User preference character set UserChr UserChr Back Next 6666 DEC Supplement Set lt gt BIE 1 4 66606 Online Setup Online Setup oo The Menu This option sets the user character set for the DEC protocol Press the UserChr key 2 Setting options see table below Default setting DEC supplement DEC Finnish ISO Latin Hebr Su Code Page 853 French ISO Latin Cyr Sup Code Page 855 DEC French Can ISO Latin 5 Su Code Page 857 German ISO Latin 9 Su Code Page 858 ISO Italian E USA Code Page 860 JIS Roman E France Code Page 861 DEC Norw Dan E Germany Code Page 862 ISO Spanish E United Kingd Code Page 863 DEC Swedish E Denm
73. er jam single sheets page 100 Paper Jam gt Paperis too narrow Use paper with a width of at least 6 35 16 cm Top cover is open gt Close the top cover Cover Open Internal hardware error gt Try switching off and on Hardware Alarm Check if changes to options have been previously carried out gt Note down the display mes sage Contact your dealer Transmission error from computer gt Compare the interface configu to printer via the optional serial ration of your printer with the interface settings of your computer pro tocol see nterfaces page 122 gt Check the cable if necessary replace it The cable exceeds the maxi mum allowed length see Interface specifications Parity page 112 Transmission error serial inter Compare the format setting of Frame Error face your printer with the setting of your computer gt Check the permissible cable length see Interface specificati ons page 112 gt See parity error 103 User guide Possible cause Troubleshooting Corrective action Ove es Uae Received data which has not yet been printed is overwritten with new data Check that the correct busy pro tocol e g XON XOFF is set in the menu Serial interface pro tocol see Protocols page 127 Ch
74. ess Parall 2 if you want to select a emulation for the parallel in terface or Serial 3 if you want to select a emulation for the serial interface of the printer in our example Parall Use the lt 2 or gt 3 key to select the desired setting Setting Options DEC PPL2 Epson ESC P2 IBM XL24 IBM XL24 AGM Default Setting Epson ESC P2 Parall DEC PPL2 Serial If the printer is switched to Online mode after changing the emula tion it performs a reset Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 51 User guide Bidirectional printing PrintDir 3 0 Back Next l l 2 3 6666 PrintDir Bidir Set lt gt BLE l l 2 3 66 Online Setup Online Setup oo oo The Menu Selects if the printer prints in both directions bidirectional or only in one direction unidirectional from left to right Press PrintDir 2 key Use the 2 or 3 key to select the desired setting Setting Options Bidir Unidir Default Setting Bidir Normal internal characters will be printed always bidirectional whereas graphic semigraphic large characters LCP and bar codes are printed depending on the setting of PrintDir Confirm the setting by pressing the Set key 1 52 User guide Settings for interfaces I O I O Back Next 6
75. etting Setting Options Off T1 T2 Default Setting Off If an optional tractor is installed and the Off parameter is activated only the selected tractor is supported either via the menu or an ESC sequence If the selected tractor is out of paper printing stops If an optional tractor is installed and you select T1 T2 the printer will load paper from the other tractor if the selected one is empty Confirm the setting by pressing the Set key 1 67 User guide Automatic gap adjustment AGA AGA Back Next 1 1 1 1 1 2 3 4 21 11 AGA On TW Set 3 EXE Online Setup Online Setup o 60 The Menu This function allows you to switch the Automatic Gap Adjustment AGA off or on Press the AGA key 3 Setting options Off once always Default setting always AGA always printer checks paper thickness and changes gap ad justment if necessary default Measurments take place after power on in single sheet mode for each sheet in tractor mode whenever changing the paper path when loading paper AGAzonce The printer checks the paper thickness only once after power on for each selected paper path and after paper end AGA Off selects manual gap adjustment the value can be set for each paper source and each of the 4 macros available Confirm the setting by pressing the Set 1 key The printer automat ically leaves test mode and assumes Online mode
76. ettings with the Set key 1 70 User guide Right hand area Rightzo Leftzon Rightzo Back Next 1 1 1 1 Rightzo Off Set lt gt Bit 1 1 1 1 Online Setup Online Setup Bidirectional parallel interface CX bid Paphand CX bid Back Next CX bid On Seb lt gt Teit l 1 1 l M QQ oo oo onin 3 S eene 9 Online Setup The Menu If the parameter is On the print head travels from the right hand per foration area 9 towards the center of the paper while the paper is moving The Pagewid option must be correctly set in this case see Paper width Pagewid page 70 Press the Rightzo key 3 Setting options On Off Default setting Off If this parameter is On the print head carriage travels to the center of the form while the paper is loaded Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 This parameter sets the parallel interface either to bidirectional or to compatibility mode Select the CX bid menu 3 Setting options On Off Default setting CX bid On sets the parallel interface of the printer to bidirectional mode IEEE 1284 Nibble mode e g for Windows Plug amp Play CX bid Off sets the interface to compatibility mode in order to en sure reliable operation with special external boxes or print server
77. fore starting the print 33 User guide Paper transport Pause Frontl Park amp 4 LF FF onin 6666 9 Paper handling Loaded paper fanfold paper single sheets can be transported in the printer in several ways Make sure that the printer is in Offline mode Pause press the On line key if necessary Key Park 1 If fanfold paper is loaded in the printer it is fed to the park position or the tear position If a single sheet is loaded it is ejected Key 4 2 Short keypress Paper is transported upwards step by step Long keypress Continuous transport upwards Key 3 Short keypress Paper is transported downwards step by step Long keypress Continuous transport downwards Key LF FF 4 Short keypress Line Feed LF is effected Long keypress Form Feed FF is effected Key Online 4 Moves Paper to tear position if the automatic tear function is activated The maximum value of the paper return feed is 22 inches You can not remove paper generally if the Tear parameter is set to No Tear Reverse in the active macro 34 User guide Moving the paper to the tear position Ready 1 MIL TES Tear 6666 Ready Brome l Online Setup Paper handling Your printer by default moves the paper into tear position once pa per is loaded If you deactivate this feature in the printer s menu set ting Manua
78. g Off Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters With MenLock Off all functions and settings are accessible with out restriction in Online Offline and Setup mode If MenLock Menu is activated all functions and settings are still accessible in Online and Offline mode however in Setup mode you can only access the parameter groups Adjust setting the print head gap Head top of form TOF and tear position Tear Paprpath setting the paper path Font setting the font and the character spacing CPI while access to Menu mode Menu key is disabled If you select MenLock All you can access the Online Offline Load Park Paper and Paper Feed LineFeed Form Feed functions in Online and Offline mode while Setup mode is disabled In this case the Setup menu can only be called up by holding the key Setup while switching on the printer Press MenLock 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options Off Menu All Default Setting Off Confirm the setting by pressing the Set key 1 58 User guide Language Language MenLock Language Back Next 1 1 1 1 1 2 3 English 55 Set lt 2 Exit I 4 2 WIN Online Setup Online Setup Paper parameters Paper Paper Back Next 6666 Si
79. gth via a line format press Line 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 6 to 132 Default Setting 66 Sets the form length via line formats Please note that the adjust ment in Lines depends on the selected LPI For example 8 LPI ata selected line number of 96 lines results in a formlength of 12 inches 96 lines 8lines inch 12 inches The selectable range is be tween 3 and 21 inches i e for 2 LPI from 6 to 42 lines and for 12 LPI from 24 to 262 lines If the form length is set it will not be changed by changing the LPI later on Confirm the setting by pressing the Set key 1 60 User guide The Menu If you wish to define the form length via standard formats press Standard 3 key Lines Standard Back Next Online 6666 Fanfold 2 Set lt gt Exit Online Use the lt 2 or gt 3 key to select the desired setting Setting Options DIN DIN A4 DIN 5 DIN B5 DIN B6 DIN C6 Executive 10 5 Letter 11 Fanfold 12 Legal 14 No Format Default Setting Letter 11 Selects the form length by standard formats Using Standard differ ent paper formats can be selected directly e g DIN A4 Legal Let ter The LC display indicates No format if a value is selected by the Line function or ESC sequences which does not correspond to a stan dard format Confirm the setting by pressing the Set key 1 1 4 2
80. haracter density print head distance print line height and tear off position Chapter 8 The Menu contains all the information necessary for con trolling the printer via the control panel Chapter 9 Advanced menu describes the possible test settings and other technical adjustments of the printer Chapter 10 Troubleshooting provides instructions for rectifying faults which do not require the intervention of qualified personnel Chapter 11 Care and maintenance provides information on the upkeep of the printer Appendix A Specifications informs you about the technical specificati ons of your printer and the paper which should be used Appendix B Available character sets and fonts lists the available cha racter sets Appendix C Emulations deals with programming via the interface Appendix D nterfaces explains the interfaces Appendix E Options and accessories contains information about opti ons and accessories you can purchase for your printer User guide Printer at a glance EB Printer at a glance Paper support Front cover Single sheet feeder closed Power switch Ribbon cassette Latches Top cover Print head Power cord inlet and fuse 4 12 Tear edge Rear cover Interface connectors Printer at a glance User guide Printer in fanfold paper mode 9 Printer in single sheet mode Paper support S Q o E So 2
81. hat this escape character has nothing to do with the ESC key on your com puter keyboard For example the control character ESC followed by the character 4 tells your printer to print the subsequent text in italics Escape sequences are transmitted to the printer by your computer software via the printer driver Experienced users and programmers can also control the printer directly via control sequences however before you start working with escape sequences and control codes we recommend that you study the computer software manual To enter control codes the Ctrl key and an ASCII character must be pressed simultaneously For instance by pressing Ctrl and J a line feed is accomplished it is required to output the character string on the printer More information concerning this topic is contained in your computer software manual and the corresponding Program mer s Application Manuals see section Programming manuals page 131 For details on the escape sequences in the DEC EPSON and IBM emulation refer to the Programmer s Manual on this CD ROM 120 User guide Barcode List of available barcodes e Emulations Even the standard version of your printer has the possibility of using up to 18 different barcode types Barcode mode can be accessed in DEC emulation The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence
82. he setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 75 User guide Setting the DEC Mode DECMode Margin DECMode Back Next onn 1 1 1 1 6666 206 Horizontal spacing of characters CPI CPI CharSet Back Next onn ohoo CPI 10 CPi Set lt BALE 1 1 1 1 3 s DQO The Menu The DEC mode option sets the DEC protocol specific features Press the DECMode key 3 Sets the horizontal spacing of the printed characters used with the DEC protocol Press the CPI key 2 Setting options 5 6 6 65 8 25 8 6 9 10 12 13 3 15 16 5 17 1 18 20 cpi and Proportional Spacing Default setting 10 Confirm the setting by pressing the Set 1 key 76 User guide Character set CharSet CRM Charset Back Next Online 1 4 6666 US ASCII Set lt gt o 6666 Online oo The Menu Selects the GO character set that will be used with the DEC protocol Press the CharSet key 3 Setting options see table below Default setting US ASCII Character Set Definition US ASCII US ASCII British British French French German German Norw Danish Norwegian Danish DEC Finnish DEC Finnish DEC French Can DEC French Canadian DEC Norw Dan DEC Norwegian Danish DEC Swedish DEC Sw
83. ia the ESC sequences Press LPI 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options 2 LPI 3 LPI 4 LPI 6 LPI 8 LPI 12 LPI Default Setting 6 LPI Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Selects the start signal for control sequences Setting ESC Only character Escape 27d 1Bh can be used Setting ESC Char acter Escape or alternatively two characters can be used For more information see the section Escape sequences page 120 Press ESCChar 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options ESC ESC Default Setting ESC Confirm the setting by pressing the Set key 1 50 User guide Selecting Protocol emulation Back Next Online 6666 Parall Serial Back Next Online 1 1 1 1 6666 Epson ESC P2 Set gt Exit Online 1 2 3 4 ODO eo The Menu Selects the emulation for the serial or parallel interface When a printer understands the control set written for another printer type it is said to emulate the other printer The selected emulation of the active interface is shown in on line or Offline mode in the second line of the printers display For more information refer to Online mode page 22 Press Protocol 3 key Pr
84. ial status The selection made will be retained after switching off the printer 38 User guide Setting the print head gap Adjust Paprpath Menu Char 1 1 2 3 4 A O AALA I TOE Head Tear 1 1 2 34 4 A a a Aw Head 2 Set 2 2 3 4 p Online Setup Online lt Setu EY Onlin Settings The printer features automatic print head gap adjustment to the thickness of the paper used In Setup mode you can enter a correc tion value to modify the head gap that is normally determined auto matically This correction is useful for modifying the appearance of the type face This correction will modify the appearance of the font It may be necessary to obtain optimum printing results on certain pa per types The AGA automatic gap adjustment function must be set to once or always For more detailed information refer to the sec tion Automatic gap adjustment AGA page 68 Press the Setup key The printer changes to Setup mode Press the Adjust 2 key Press the Head 1 key Use the lt 2 or gt 3 key to set the range within which the automatic gap adjustment is to be corrected You can select values in the range from 10 to 10 Negative values reduce the head distance positive values increase it Confirm the input by pressing the Set 1 key Press the Setup key
85. ine key if necessary Press the Park 1 key If fanfold paper is loaded in the printer it is fed to the tear position The text Tear paper off appears in the dis play Now remove the paper from the tractor Then press any key If a sin gle sheet is loaded in the printer it is ejected 36 User guide Settings Settings Setting the tear position Adjust Paprpath Menu Char I I I 1 2 3 4 ADO MOH Head Tear 6666 TearAdj 00 72 Set lt 25 mud Online Setup Online Setup Online Setup eo oo 00 This section describes how to set the tear position the first printing line the print head gap as well as the font and the character density If the tear position of the paper is not aligned with the tear edge of the printer you can adjust it Inserted paper needs to be torn off if necessary and retracted to park position Press the Setup key The printer changes to Setup mode Press the Adjust 2 key Press the Tear 4 key Press the 2 or 3 key to move the perforation to the desired position Confirm the input by pressing the Set 1 key Confirm the input again by pressing the Setup key The printer is reset to the in itial status The correction made a maximum of approx 1 2 5 cm in each direction will be retained after switching the printer off It can be set separately for each paper path Make s
86. int qualities via the Windows printer driv ers see table This selection will affect the printing speed the high er the print quality the lower the speed see Printer specifications page 109 To set the desired print quality proceed as follows Click on the Start button in the Windows taskbar Windows 95 98 ME 2000 move the mouse to Settings and click on Printers to open the printer folder Windows NT 4 0 XP Click on Printers and Faxes to open the print er folder Move the mouse pointer to the printer symbol click on the right mouse key and click on Properties Windows 95 98 ME Click on Graphics Windows 2000 Click on Printer Properties then click on Ad vanced Windows NT 4 0 XP Click on Printer Settings then click on Ad vanced Windows 95 98 ME Highlight the required setting in the list next to Resolution Windows 2000 NT 4 0 XP Highlight the required setting in the list next to Print Quality Confirm your selection by clicking on OK Print quality Resolution Data Print Quality 180 x 90 dpi Copy Print Quality 180 x 180 dpi Near Letter Quality 360 x 180 Letter Quality 360 x 360 dpi 18 User guide Loading optional firmware NEU EDD QOOQ 1 1 1 l 1 2 3 4 N N Download firmware 1 1 2 3 4 ooo00 Troubleshooting Online Setup 9D Online ot Setup
87. ion length 2 0 36 19 123 User guide Serial interface V 24 RS232C Connector assignment Interfaces Your printer s serial interface supports the RS232C specification The signals are received and transmitted by a 9 pin connector Basically 3 lines are already enough for exchanging information bet ween computer and printer one receive line one send line one line for common grounding Connector no Signal 3 gt TxD 4 gt DTR 2 RxD 6 DSR 7 gt RTS 8 lt CTS 5 Signal Ground SG Shield Frame Ground FG 5 1 OOOOO Transmission length max 15 m XO D DJ 9 6 124 User guide Interface cable serial interface Input signals Output signals Interfaces The cables used must be shielded The cable shield must be con nected to the connector shield on both ends PC AT 9 pin Printer 9 pin RxD 2 3 TxD TxD 3 2 RxD CTS 8 4 DTR RDY SG 5 5 SG DSR 6 DTR 4 PC AT 25 pin Printer 9 pin FG 1 FG TxD 2 2 RxD RxD 3 3 TxD CTS 8 4 DTR RDY SG 5 5 SG DSR 6 DTR 4 It depends on the menu setting whether DTR or RDY is active at pin 4 Signal Function CTS Clear to Send DSR Data Set Ready RxD Receive Data Signal Function DTR Data Terminal Ready RTS Request to Send READY Ready to receive data TxD Transmit Data 125
88. l you can use the Tear key to move the paper to the tear position For more information refer to View and tear position Tear View page 63 Swing the soundproofing cover towards the front see below The tear edge is located at the front side of the paper output opening Make sure that the printer is in Online mode Ready If necessary press the Online key Press the Tear 4 key The printer moves the perforation edge of the fanfold paper to the tear edge The display changes to Tear off paper at the tear edge A Make sure you tear the paper off straight otherwise a paper jam may occur Ready Frome 25 6666 2 After having torn off the paper press the Online key The printer re turns the paper to the first printing position If a print job is active the printer returns the paper automatically to the first printing position The tear function can be deactivated completely No Tear Reverse In this condition the Tear key is not accessible the paper can not be moved reverse For more information please refer to View and tear position TearView page 63 35 User guide Removing paper Pause Hrom D Park LF FF onn gerer Q666 Paper handling Never use force to remove the paper from the printer Other wise the mechanical components may be damaged Make sure that the printer is in Offline mode Pause press the On l
89. le sheet This means the fanfold paper should not be loaded pulled in To check this raise the guide of the single sheet feeder o If necessary drive the remaining paper manually to the park position with the key Paper jam fanfold paper 1 Open the top cover If a paper jam should occur then remove the jammed paper by tearing it off at the tear off edge the tear off edge is located at the outfeed for the fanfold paper 2 Press the key to transport the paper backwards 3 You may support the paper return feed by cautiously pulling the paper in the correct direction Before you replace the fanfold paper refer to the instructions in the section Loading paper page 28 You should pay special attention to the following points gt Insert the paper straight gt After inserting the paper close the tractors gt Adjust the tractors the paper should be positioned in the trac tors straight but without tension gt Adjust the print head gap to the paper thickness if AGA Off Set the parameter Head up to On see section ncreasing the print head gap Head up page 69 gt Clean upper friction see section Cleaning the upper friction page 108 99 User guide Troubleshooting Problem Corrective action Paper jam single sheets Open the top cover and remove the paper manually or with the functions LF line feed FF form feed in Offline mode from the printer Before you replace
90. ming carried out using the control panel is saved and stored even after you turn off the printer Enabling access to On some printer models the menu can be locked by default to pro Menu mode tect it from accidental or unauthorised access Proceed as follows to release this lock temporarily 1 Switch off the printer for approx 5 seconds 2 Switch the printer on again keeping the Setup key pressed until Selftest disappears from the display o For information on how to enable access permanently and about the available settings refer to the section Menu lock MenLock page 58 Calling up the menu You can access the menu in the following way Press the Setup key The printer switches to Setup mode The Set up mode can be selected both in the Online and Offline mode Menu Charl Online To access the printer menu press the key directly underneath the e word Menu 1 41 User guide Menu configurations Macros Ready JL 1 EPS onin MM 0060 7 Adjust Paprpath Menu Setup d ATE 9 Print Macro Back Next orin Load Macro 1 ps Set TS LIE 6666 The Menu Every printer is shipped with factory default settings Basic settings such as emulation character size form length etc which many ap plications make use of are set
91. ngle Frontl Back Next 6666 Online Setup Online Setup eo The Menu The menu can be shown in five languages on the LC display Press Language 3 key Use the 2 or 3 key to select the desired setting Setting Options English German French Italian Spanish Default Setting English Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters Selects the paper parameters Formlen form length FormAdj first printing position and Head print head gap only if AGA Off sepa rately for each paper source in the current menu Only installed options can be selected Press Paper 2 key You can now choose between the following paper options gt Single gt Fronti tractor 1 gt Front2 tractor 2 front option Select the desired paperway in our example Single 2 Press Next 4 key to proceed to the installed optional paperways 59 User guide Form length Formlen Formlen FormAdj Back Next 6666 Lines Standard Back Next 1 1 1 1 66066 6 DBPL 272 Set lt gt BLE 66606 N Online Setup Online Setup Online Setup oo The Menu You can define the form length in one of two ways via the number of lines or via standard formats e g Letter Legal Press Formlen 2 key If you wish to define the form len
92. nsmitted via the TxD line in the case of Robust XON XOFF 127 User guide Interfaces Configuring the serial interface of the PC DOS mode Windows 95 98 ME Windows 2000 NT 4 0 XP To use the serial interface of your PC you must add the following mode commands to the AUTOEXEC BAT file mode com1 9600 n 8 1 p mode lptl coml With the first MODE command you configure the serial interface Com1 of your PC to the printer s factory defaults The second MODE command redirects the parallel standard output port LPT1 of your PC to Com1 Transmission rate 9600 bauds Parity none Data bits 8 Stop bits 1 These settings must be modified to use other values Click on the Start button in the Windows taskbar Move the mouse to Settings and click on Control Panel Click on System followed by Device Manager Click on Ports COM1 and Port Settings Bits per second 9600 bauds Data bits 8 Parity none Stop bits 1 These settings must be modified to use other values Click on the Start button in the Windows taskbar Click on Printers and Faxes to open the printer folder In the menu bar click on File and Server Properties Click on Ports then select COM1 and click on Configure Bits per second 9600 bauds Data bits 8 Parity none Stop bits 1 These settings must be modified to use other values 128 User guide Physical printer port in Ethernet with TCP IP Example of a printer connected to a
93. nt head the interior of the printer has to be as dust free as possible Clean the interior with a vacuum cleaner if necessary 107 User guide Care and maintenance Cleaning the platen Remove the ribbon Carefully clean the platen with platen roller cleaner available from dea lers Remove dust carefully from the platen Avoid touching parts and compon ents in the printer interior Ribbon Check whether the ribbon is worn or damaged The ribbon must be replaced if it is frayed see Changing the ribbon cassette page 11 and Error messages via the display page 102 Cleaning the upper friction Clean the rollers of the upper friction as neces sary with a mild cleaning agent and a soft lint free cloth Avoid touching the pin rollers Carriage shafts Carriage shafts must not be oiled or greased otherwise damage will occur on the printer 108 A Specifications Printer specifications Specifications Printer system Serial impact matrix Printhead with 24 needles 0 25 mm bidirectional printing printer Print speed and character matrices DPQ Draft 500 cps 10 0 cpi 12x 12 Data Print Quality 600 cps 12 0 cpi 12x10 750 cps 15 0 cpi 08 x 08 750 cps 15 0 cpi 12x08 515 cps 17 1 cpi 12x12 600 cps 20 0 cpi 12x10 CPQ Copy Draft 225 cps 10 0 cpi 24x12 Copy Print Quality 270 cps 12 0 cpi 24x10 340 cps 15 0 cpi 16 x 08 340 c
94. nu You can exit Parameter mode without saving a setting by pressing Ces Men Sprache onn 3 the Exit key 4 the old setting is retained TULEM Bm After saving your setting Set the display in our example indicates I 1 2 22 4 the following text o This setting is retained even after switching off your printer Terminating Setup mode Press either the Setup key to change into Offline mode Pause or the Online key to change to Online mode Ready 45 User guide The Menu Menu structure The menu structure of your printer may be slightly different from the example shown here depending on the printer software MENU Next IBMMode Next Print Margin Reset Font Wrap Protocol z 2 n 9 o o 3 ESCChar Paphand PrinDir I O PMS Auto CR Auto LF FFmode MenLock Barcode Paper TearView Next gt 1 only with installed optional paperway 46 User guide Menu parameters Ready Home 1 EPS Adjust Menu 12121 Printing out macro Paprpath Char Online Setup Online Setup configurations Print Print Macro Back Next Loading menu Online 90 configurations Macro Print Macro Back Next 1 2 3 4 Load Macro 1 os Set lt 22 BLE
95. ory 9 Open the folder of your printer s operating system select the file oemsetup inf and click on OK 10 Select the printer type Click on OK then on Next 11 Select the port to which your printer is connected then click on Next 14 User guide 12 13 Printer drivers If required edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the rel evant option Then click on Next Specify whether you wish to print out a test page recommended by selecting the relevant option and click on Finish The printer driver will now be installed Installing a printer driver in Windows 2000 NT 4 0 XP o 0 A WO N The online CD ROM contains printer drivers for the most common Windows applications To install the printer driver proceed as fol lows Insert the supplied online CD ROM in the CD ROM drive Click on the Start button in the Windows taskbar Click on Printers and Faxes to open the printer folder Click on File and Add Printer in the menu bar Click on Next In the Printer Installation Wizard Specify whether you want to operate the printer as a Local Printer or Network Printer by clicking on the relevant option then press Next For instructions on installing the printer as a network printer please consult the documentation supplied with your network operating system and or printer server or contact the network administrator To install a ne
96. ory mode Robust XON XOFF Configuring the serial interface of the PC DOS mode Windows 95 98 ME Windows 2000 NT 4 0 XP Physical printer port in Ethernet with TCP IP Example of a printer connected to a computer in an Ethernet Example of several devices in an Ethernet Options and accessories Options Tractor 2 front Serial interface adapter interface adapter Others Optional firmware Accessories Ribbon cassettes Optional paper support Programming manuals Index 122 123 123 124 124 125 125 125 126 127 127 127 128 128 128 128 129 129 129 130 130 130 130 130 130 130 131 131 131 131 132 VI User guide Introduction Introduction Printer features Symbols used 0 Your printer is a high speed and rugged design for easy use and heavy duty operation It is designed for service free PC network and mini sy stem operations At top speeds of up to 500 cps the LA550N and 550 keep pace with the bustling demanding world where printing is time sensitive and cri tical Engineered for printing under adverse conditions these devices produce multi part invoices shipping documents or bar code labels at a rate of up to 26 000 pages per month The printer handles up to 5 part forms with no skewing or jamming it automatically adjusts for different forms thickness The straight paper path is easy to access for reliable forms handling The LA550N LA550W optionally is configure
97. ouse pointer to the appropriate printer symbol press the right mouse key and click on Properties Details of the settings available in this window can be found in the Windows documentation or help pages Settings entered in the printer driver via Windows have priority over settings entered via the printer menu It is therefore pos sible that the former may overwrite the latter In contrast to Windows versions 95 98 ME in which forms are de fined in the printer driver itself Windows versions 2000 NT 4 0 XP have a central facility for managing form properties and assign one paper feed only If you want to set up a form not included in the Windows default set tings proceed as follows You will need Administrator rights to define new forms Click on the Start button in the Windows taskbar Click on Printers and Faxes to open the printer folder In the menu bar click on File and Server Properties In the window Printer Server Properties click on Form if neces sary Either select an existing form from the Forms list or activate the op tion New Form 6 Enter a form name and the desired values 7 Click on Save to save the new form You can now assign this form to the paper feeds of your printer see Changing printer settings The form cannot be assigned if its dimensions exceed the per missible paper sizes of the specified paper feed 17 User guide Graphic options Printer drivers You can select different pr
98. ow printer The setting options 13 2 Inch and 13 6 Inch are available in the wide printer only The narrow printer has a fix line length of 8 Inch Confirm the setting by pressing the Set key 1 Press the Next key 4 to access the next group of parameters 64 User guide Barcode Barcode Barcode Barmode Back Next 6666 Barcode Off 2 Set lt gt o 1 4 I 1 Online Setup Online oo Setup Normal characters and bar code Barmode Barcode Barmode Back Next 6666 Secured Set lt lt 00 onin s The Menu With this function selected it is posible to print different barcodes and LCP Large Character Printing Press Barcode 2 key Use the lt 2 or gt 3 key to select the desired setting Setting Options On Off Default Setting Off The definition and activation is performed by special sequences through the interface Since this selection is possible for all emulati ons it must be noted that conflicts in sequence conformity with the selected emulation may occur The possible barcodes LCP cha racters and the operation of these functions are described in the Programmer s Manual Confirm the setting by pressing the Set key 1 Allows printing of normal characters on the left and right of the bar code Press Barmode 3 key Use the 2 or
99. patible fonts Fonts with the identifier PS in their name are proportional fonts which use only the space actually required for the character width Example Roman LQ Wlillllli Roman PS LQ Willi The abbreviation NLQ stands for Near Letter print quality which means that the printer works faster but with a slightly lower resolu tion LQ stands for Letter Quality which means that the resolution is higher at the expense of a slightly slower speed Available fonts Draft S Serif PS LQ OCR A NLQ Draft Copy Courier NLQ OCR A LQ Roman NLQ Courier LQ Courier NLQ Roman LQ Prestige NLQ Courier LQ Roman PS NLQ Prestige LQ Cour PS Roman PS LQ Script NLQ Cour PS LQ Sans Serif NLQ Script LQ Orator NLQ Sans Serif LQ OCR B NLQ Orator LQ S Serif PS NLQ OCR B LQ Confirm the setting by pressing the Set key 1 49 User guide Setting line spacing LPI Eont nl PIL Back Next cone onin Selecting start signal for escape sequence ESC Char ESCChar Protocol Back Next 6666 ESCChar ESC us Set lt 2 Jab 00 Online Setup Online Setup The Menu Sets the lines per inch line density The higher the parameter the smaller the line spacing random LPI can be selected v
100. per to the tractor with the bottom cover mounted 28 User guide Paper handling Insert fanfold paper into the left hand tractor Make sure that at least three paper transport holes are positioned on the tractor pins Close the left tractor flap Insert the fanfold paper in the left hand tractor first ensuring that at least three perforation holes engage with the tractor pins Close the tractor flap Open the coloured latch lever and align the tractor so that the first printing position on the paper matches the X mark on the printer hou sing Lock the lever again Align the right hand tractor to the width of the paper and insert the paper Make sure that it is inserted by the same length as on the left hand trac tor in order to avoid any paper jam 29 User guide Paper handling ty J Close the tractor flap and slide the tractor to the right until the paper is slightly tensioned o Do not tension the paper excessively to avoid tearing the perforation ho les do not allow excessive slack since in this case the paper will bulge and there may be problems in the feeding process 2 0 7 Ww Ww L A A A A 7 Ww bud aN NZ aN NJ Then lock the tractor 30 User guide Paper handling Make sure that the paper stack is aligned in parallel to the printer and that the paper supply c
101. power consumption SleepMod 76 76 77 18 79 79 80 80 81 81 82 82 82 83 84 84 85 User guide Table of contents Troubleshooting 97 General print problems 98 The display remains dark 98 The display is lit but the printer does not print 98 Problems with the paper feed 99 Paper jam fanfold paper 99 Paper jam single sheets 100 Paper does not move to tear off position 100 Problems with the print quality 101 Print is too pale 101 Smudged print 101 Prints undefined characters 101 The first line is not completely printed out at the top 101 Dots within characters are missing 101 Error messages via the display 102 Additional display messages 105 Care and maintenance 106 Replacing the fuse 106 Cleaning the housing 107 Cleaning the interior 107 Cleaning the platen 108 Ribbon 108 Cleaning the upper friction 108 Carriage shafts 108 Specifications 109 Printer specifications 109 Interface specifications 112 Paper specifications 113 Available character sets and fonts 115 Emulations 120 General 120 Escape sequences 120 What are escape sequences 120 How are escape sequences used 120 Barcode 121 List of available barcodes 121 User guide Table of contents Interfaces Parallel interface Connector assignment Serial interface V 24 RS232C Connector assignment Interface cable serial interface Input signals Output signals Interface Adapter IF Adapter Set RS232 DB9M MMJ Protocols Memory mode XON XOFF Mem
102. ppear which are not described here please con tact your customer service representative with exact details of the message 105 User guide Care and maintenance 11 Care and maintenance The printer is designed to operate with minimal maintenance It is advisable to clean the inside of the printer from time to time with a vacuum cleaner Before cleaning turn off the printer wait 5 to 10 seconds and disconnect the power cable Do not oil or grease the printer especially the sliderails shafts Replacing the fuse The printer is provided with a line fuse accessible from the exterior Open the small compartment below the po wer supply connector with a screwdriver and pull out the compartment completely Remove the defective fuse Install the new fuse in reverse order of steps Only use the same type of fuse for replace ment The fuse ratings are specified on the printer type plate which is mounted above the power connector on the rear T2 50AH 250V 106 User guide Care and maintenance Cleaning the housing Clean the printer housing with mild detergent use a dishwashing agent if necessary or a plastic cleaning agent and a soft lint free cloth o Do not use abrasive cleaners Never use solvents Cleaning the interior Remove paper and dust ribbon deposits with a soft brush Check that any paper has been removed from the tractors For optimal function of the pri
103. ps 15 0 cpi 24x08 230 cps 17 1 cpi 24x12 270 cps 20 0 cpi 24x10 NLQ 180 cps 10 0 cpi 24x18 Near Letter Quality 220 cps 12 0 cpi 24x15 270 cps 15 0 cpi 16x 12 135 cps 15 0 cpi 24x12 155 cps 17 1 cpi 24x18 180 cps 20 0 cpi 24x15 LQ 90 cps 10 0 cpi 24x 36 Letter Quality 110 cps 12 0 cpi 24x30 135 cps 15 0 cpi 16x 24 135 cps 15 0 cpi 24x24 155 cps 17 1 cpi 24x18 180 cps 20 0 cpi 24x15 Epson emulation only superscript subscript 15 cpi microscript and MTPL microscipt Tab speed 50 inch sec Print width Narrow printer 80 characters at 10 cpi Wide printer 136 characters at 10 cpi Character pitch 5 6 7 5 8 6 10 12 15 17 1 20 cpi 109 User guide Specifications Character size Height 3 32 mm incl descenders Width 2 19 mm max 2 43 mm Fonts Standard Print Qualities DPQ Draft CPQ Copy Draft Near Let Barcodes standard ter Quality NLQ Letter Quality LQ Fonts Courier Roman Sanserif OCR A B all resident in NLQ und LQ DLL is standard but not battery buffered 18 see Barcode page 121 Emulations Standard DEC PPL2 Proprinter XL24E Proprinter XL24E AGM EPSON ESC P2 Optional on request Resolution 60 to 360 dpi horizontal 90 to 360 dpi vertical Print attributes in all character pitches Double width italics right justification shadowed auto centered double heigh
104. r can be found at the end of this chapter Repairs should only be performed by authorised service per sonnel 97 User guide Troubleshooting General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows The printer is switched on but 1 nothing happens nothing is dis played no noise Check that the power plug is correctly connected to the socket on the printer 2 Checkthat the power plug is seated properly in the wall socket 3 Switch on the printer again If the printer is now connected cor rectly the printer initializes and text is shown on the display If these steps do not eliminate the fault Replace the power cord and repeat step 3 Check whether the fuse is faulty and if so exchange it see Replacing the fuse page 106 gt Check that power flows at the socket e g using a desk lamp if necessary use a different socket and repeat step 3 gt Contact your dealer if the printer cannot be powered up Do not attempt to open the printer You might suffer an electric shock The display is lit but the printer Check that the printer is Online If the displays shows Offline does not print then press the key Online Try to print again 2 Check the connection from the printer to the computer inter face cable Check that the interface cable is properly connected to the computer and to the printer gt Check that it is
105. racters 1 Check thatthe interface plug is correctly connected to the com puter and to the printer 2 Check that the proper emulation and the correct character set country CG table or character set is selected in the Setup menu 3 Check the length of the interface cable see section nterface specifications page 112 4 Set CX bid in the advanced menu to Off see section Bidirectional parallel interface CX bid page 71 5 Check that the printer is properly adapted to the computer con figured Refer to section The control panel page 20 Check the parameter set in the Setup menu under Settings for inter faces I O page 53 and if necessary correct it The first line is not completely Check the function FormAdj Refer to the section First printing printed out at the top position FormAdj page 61 Dots within characters are 1 Check whether the ribbon is damaged if necessary replace it missing See the section Changing the ribbon cassette page 11 2 Setthe correct print head gap 3 Check whether the platen is damaged 4 Check whether the print head is damaged We recommend to use genuine ribbon cassettes only In case of points 3 or 4 please contact your dealer 101 User guide Error messages via the display Eject Error Possible cause The printer cannot eject the paper or cannot place the paper in the park position Troubleshooting Co
106. rrective action Check the following gt Whether the paper path is blocked by a foreign object gt Whether the paper is damaged gt Whether the upper friction is down and clicked into place gt Whether the print head gap is too small see section Setting the print head gap page 39 55 15 1917010 The printer cannot feed in the loaded paper Check the following gt Whether the paper path is blocked by a foreign object gt Whether the paper is damaged gt Whether the tractors are closed and locked gt Whether the paper is too tight or loose gt Whether the paper is within the specified range Details see section Loading paper page 28 Papel eh rom The paper has run out during operation 1 Printer is switched on but no pa per is loaded in the displayed active paper compartment 2 The paper is not fed past the light barrier gt Insert paper in the active sheet feeder gt Place the paper more to the left If the display shows Online or Offline instead of Print the printer has loaded no paper and there is no print job It is no error message in this case actions are not required 102 User guide Troubleshooting Message Possible cause Corrective action Paper jam gt Eliminate the paper jam detect ed by the paper motion sensor For the procedure see Paper jam fanfold paper page 99 or Pap
107. rrow printer 3 5 millions characters 20 m 0 8 m Wide printer 5 0 millions characters 25 0 8 m Environmental conditions Operation Temperature 10 to 35 C Rel humidity 16 to 73 Climate IEC 721 3 7 Class 7K1 Storage Temperature 5 to 45 C Rel humidity 5 to 95 Climate IEC 721 3 1 Class 1K3 Transport Temperature 40 to 70 C Rel humidity 5 to 95 Climate IEC 721 3 2 Class 2K4 111 User guide Interface specifications Specifications Parallel interface Type of data transmission Transmission rate Signal status Connection cable Voltage supply of external devices on pin 18 Interface connections bidirectional 8 bit parallel interface Centronics compatible IEEE 1284 Nibble mode Max 12 KHz Low 0 0 V to 0 4 V High 2 4 V to 5 0 V Material AWG 28 at least Length up to 2 0 m Twisted pair cable with double shield acc IEEE Std 1284 1294 U 5 V 10 I 0 5 Amax Printer side Amphenol 57 40360 36 pin or compatible Cable side Amphenol 57 30360 25 pin or compatible Serial interface Synchronization Transmission rate Signal status Connection cable Interface connections Transmission protocol Capacity of data buffer RS232C interface Asynchronous 600 bauds to 19 200 bauds OFF Mark log 1 3 V to 15 V ON Space log 0 3 V to 15 V Length up to 15 m ITT Cannon connector series DB 9 S XON XOFF
108. seconds default 2 seconds When this time has elapsed the controller reenables both interfaces and the sequence described restarts If incoming data is on the other interface and the current print position is not Top of Form a form feed is carried out In the chapter Options page 130 the interfaces which can be purchased with your printer are listed 122 User guide Parallel interface Connector assignment Interfaces The bidirectional parallel interface offers the so called nibble mode of the IEEE1284 interface norm This enables installation in accor dance with Windows Plug amp Play The standard parallel interface is able to transfer data at a speed of max 30 000 bytes per second When the receiving buffer is full the data input is blocked until the data buffer is empty This guarantees data transmission in blocks of 1 KB Direction Connector Printer PC Signal 1 STROBE active low 2 lt DATA 1 lt DATA 2 4 lt DATA 3 5 lt DATA 4 6 lt DATA 5 7 lt DATA 6 8 lt DATA 7 9 lt DATA 8 10 gt ACK active low 11 o BUSY 12 lt PAPER EMPTY PE 13 o SELECT 14 o AUTO FEED active low 15 not used 16 SIGNAL GROUND 17 CHASSIS GROUND 18 5 V Imax 500 mA 19 30 SIGNAL GROUND 31 lt INIT active low 32 o ERROR active low 33 SIGNAL GROUND 34 35 not used 36 lt SELECT IN 18 1 Transmiss
109. sed Each format in bet ween can be set Part no 061 795 narrow printer Part no 061 796 wide printer Serial interface adapter from 9 to 25 pins Part no 047 995 Part no 070 086 on request on request 130 User guide Options and accessories Accessories Ribbon cassettes Ribbon cassettes are available in the following versions Name Part no Ribbon cassette black narrow printer LA55R KN Ribbon cassette black wide printer LA55R KW Optional paper support Name Part no Optional paper support 062 217 Programming manuals The available programming manuals are enclosed on this CD ROM 131 User guide Index Index A Botmrg 75 Access to Menu mode 41 Buffer 56 Accessories 130 131 Optional paper support 131 c Programming manuals 131 Calling up the menu 41 Ribbon cassette 131 Care 106 ACK NAK 128 Activation of tractors AutoTra 67 Additional display messages 105 Advanced menu 90 Advanced settings 95 Deactivate single sheet feeder 95 Reduced power consumption 96 Settings for paper with dark back 96 AGA 68 Auto CR 57 Auto LF 58 Automatic carriage return Auto CR 57 Automatic gap adjustment AGA 68 Automatic line feed Auto LF 58 AutoTear 63 AutoTra 67 AutoView 63 Available barcodes 121 Available character sets and fonts 115 B Barcode 65 121 Barmode 65 Baud 53 Beep at paper end Sound 72 Bidir 52 Bidirectional parallel interfac
110. set fonts and character density per manently 23 User guide Messages in the LC display The control panel If the printer detects an internal fault or user error or if it expects you to do something a message will appear in the LC display It also dis plays the status during an operation e g Loading default Below you will find a list of messages with brief descriptions of each mes sage The messages are described in greater detail in the chapter Error messages via the display page 102 Message Meaning Eject error The printer cannot eject the paper advance it to park position Hardware Alarm Internal hardware error contact your dealer or service technician Head hot The printer reports that the print head is hot and that print speed will be reduced Initializing This message appears during the printer s initializing phase Load error The printer cannot draw in the loaded paper Loading default Indicates that the printer is being initia lised and is carrying out the internal self test immediately after turning on the printer Factory defined parameters will be reloaded in all available menues Out of paper The printer has detected paper end dur ing operation printer was switched on with no paper loaded Parity error A parity error during data transmission is indicated Press any key The user is requested to press any key
111. switching on the printer Press the key Online until Test mode is shown on the display The display shows Test mode for approx 1 second and then auto matically changes to display ASCII 80 ASCII 136 Press the key Next 4 the display shows the next menu level If you press the key H Dump 2 you select the H Dump mode and Offline H Dump is shown on the display Put the printer into Online H Dump mode by pressing the key On line The printer is now ready to receive data from the computer and to print it out in hexadecimal format The printed data can now be an alyzed and evaluated 3F 1B 32 34 44 1B 5B 6D 20 68 69 68 68 65 74 65 61 35 36 5B 3B 20 1B 5B 31 1B 61 6F 6F 65 0A 61 65 20 74 34 30 32 44 58 38 32 58 20 77 6E 78 1B 74 6E 74 61 7B 1B 3B 20 1B 3F 34 30 34 73 69 61 2D 5B 75 64 68 20 1B 74 30 44 5B 35 31 20 79 61 6E 6C 64 31 72 65 65 73 01 20 1B 35 32 38 68 1B 6D 67 69 15 32 65 64 20 74 36 1B 44 5B 3B 68 74 1B 5B 70 20 74 6D 30 2E 20 69 7Z 36 1 33 35 1B 1B 5B 34 6c 74 79 70 20 20 74 6E 65 1B 5B 3B 20 5B 5B 37 28 31 33 44 35 37 31 54 20 65 6F 1 74 20 6F 6D 65 68 20 20 68 69 6F 63 61 36 5B 20 1B 36 30 20 1B 73 78 15 74 31 31 73 61 6E 20 Example of a Hex Dump printout 7E 1B SB 418751 31 31 68 B r I
112. t ABCDEFGHI JRLMNOPQRSTUVWXY 9 lt gt ABCDEFGHI JKLMNOPQRSTUVWX lt gt ABCDEFGHI JKLMNOPQRSTUVW lt gt ABCDEFGHI JKLMNOPQRSTUV Example of an ASCII test printout p Exiting Rolling ASCII test mode If you selected a proportional font PS font the printed length of the lines varies This test can also be used to determine and set the optimal print head gap see the section Setting the print head gap page 39 The self Rolling ASCII test mode test mode can only be terminated by switching off your printer For this operation the printer must be Offline If you want to stop the test printout before switching off the printer press the key Online 92 User guide Interface test H Dump Printout in Hex Dump 5 1180 ASCII136 Back Next 6666 H Dump Back Next l 1 2 3 4 5 l 6666 Offline H Dump Park 4 LF FF 111 Pp Online Setup e Online Setup 00 Online Setup e Advanced menu With the interface test Hex Dump H Dump you can test data trans mission from the computer to the printer During this test the data from the computer is printed out in two columns The text in the left column is printed in hexadecimal format and in the right column in ASCII format Put the printer into advanced Menu mode by pressing the key On line while
113. t bold proportionally spaced underlined overlined superscript subscript Self test ASCII test Hex dump Fault display Ribbon test Printer buffer 64 KB Panel LCD display 2 x 16 digits 6 function keys Online Setup 4 softkeys Sound power level Sound pressure level Lwad lt 7 2 B A EN 27779 Print in highest print quality LPAm lt 55 dB A EN 27779 Print in highest print quality Continuous operation Throughput ECMA 132 MTBF MTTR gt 26 000 pages month DPQ gt 430 pages hour gt 10 000 h 25 DC lt 15 min Mains voltage 120 V 410896 60 Hz 2 230 V 10 50 60 Hz 2 110 User guide Specifications Power consumption When Printing lt 40 W Stand by lt 10 W Main fuse T2 50AH 250V Approvals IEC 60950 CE GOST VDE GS ULys FCC B Dimensions Narrow printer Wide printer Width 424 mm 600 mm Height 300 mm 300 mm Depth 399 mm 399 mm Weight Narrow printer Wide printer 10 5 kg 13 2 kg Paper feed Feed speed 3 8 inch sec Feed first line 6 Ipi 48 ms Reverse motion Up to max form length 22 inch Printhead gap Standard Automatic gap adjustment Paper transport Standard Tractor with parking position Manual single sheet via front insertion friction rollers Optional Tractor 2 Front2 Service life Printhead 250 millions DPQ 12 x 12 Matrix Ribbon Na
114. the single sheet refer to the instructions in the section Single sheets page 32 Pay attention to the following points gt Set single sheet feed to the corresponding paper width gt Insert the paper straight as far as possible gt Adjust the print head gap to the paper thickness card like pa per etc if AGA Off Paper does not move to tear off Itis only possible to tear off when fanfold paper is used refer to the position section Moving the paper to the tear position page 35 Single sheet inserted 100 User guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fit ted Refer to the section Changing the ribbon cassette page 11 2 The print head to platen gap is not correctly set refer to the sec tion Setting the print head gap page 39 3 For printers with the AGA ON Enter a correction value lt 0 See the section Setting the print head gap page 39 Smudged print 1 The ribbon is damaged e g frayed Change the ribbon as de scribed in the section Changing the ribbon cassette page 11 2 The print head gap is too small increase the gap See the sec tion Setting the print head gap page 39 For printers with AGA ON Enter a correction value gt 0 cor rection value 0 to 10 See the section Setting the print head gap page 39 Prints undefined cha
115. tial report to the host or not Press the Report key 3 Setting options Enable Disable Default setting Disable Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 80 User guide Automatic answerback Answbck Answbck Answ_ENQ Back Next 6666 Disable A Set lt gt Exit 1 66606 Answerback on ENQ Answ ENQ Answbck Answ ENQ Back Next 1 1 6606 Disable Set lt 3 6066 Online Setup Online Setup Online Setup Online Setup oo The Menu This option determines whether the printer sends an answerback message to the printer during initialization or not Press the Answbck key 2 Setting options Enable Disable Default setting Disable Confirm the setting by pressing the Set 1 key This option determines whether the answerback message is sent to the host when the printer receives an ENQ code Press the key 3 Setting options Enable Disable Default setting Disable Confirm the setting by pressing the Set 1 key Change to the next parameter group with the Next key 4 81 User guide Setting the IBM mode IBMMode IBMMode EPSMode Back Next ence Horizontal spacing of characters CPI CPI IBM Cset Back Next ack __ Ne onn
116. tions see table below Default setting Code Page 437 CPI 210 ISO Latin 2 Su Code Page 852 US ASCII ISO Latin Greek Code Page 853 British ISO Latin Hebr Su Code Page 855 DEC Finnish ISO Latin Cyr Sup Code Page 857 French ISO Latin 5 Su Code Page 858 DEC French Can ISO Latin 9 Su Code Page 860 German E USA Code Page 861 ISO Italian E France Code Page 862 JIS Roman E Germany Code Page 863 DEC Norw Dan E United Kingd Code Page 864 ISO Spanish E Denmark 1 Code Page 865 DEC Swedish E Sweden Code Page 866 Norw Danish E Italy Code Page 869 DEC Dutch E Spain 1 Abicomp DEC Swiss E Japan Brazilian ASCII DEC Portuguese E Norway Mazowian Legal E Denmark 2 Code MJK DEC Supplement E Spain 2 Bulgarian DEC Spec Graph E L America ISO 8859 7 DEC Technical E Turkey ISO 8859 15 DEC 7Bit Hebrew E Korea ISO Latin 1T DEC Hebrew Sup E Legal New Hebrew DEC Greek Sup E Old Hebrew D Hebrew DEC 7Bit Turk Code Page 437 Code Page 210 DEC Turk Sup CP 437 Greek Code Page 220 JIS Katakana Code Page 850 ISO Latin 1 Su Code Page 851 Confirm the setting by pressing the Set 1 key 87 User guide Slashed Zero SI Zero CodPage Sl Zero Back Next Online 6646 Sl Zero Off Set lt gt Exit Online 1 4 66606 oo The Menu This option selects whether the zero character is printed
117. twork printer you will need Administrator rights If you are using the printer locally you can continue installing the driver in one of two possible ways Manual installation of printer driver in this case continue with Step 7 Automatic installation of printer driver via Plug amp Play function in this case continue with Step 12 once the printer installation wizard has determined the printer port and printer name Then click on Next 7 Select the port to which your printer is connected then click on Next 8 Click on Data Carrier then click on Browse 9 Select the CD ROM drive and open the directory n english driv 10 ers lt printer model gt 7 stands for the letter of your PC drive Open the folder of your printer s operating system select the file oemsetup inf or printer inf Windows NT 4 and click on OK 15 User guide Other operating systems 11 12 13 14 Printer drivers Select the printer type Click on OK then on Next If required edit the name of the default printer and specify whether you wish to use the printer as a default printer by clicking on the rel evant option Then click on Next If you are using the printer as a network printer you have the option of sharing it with other network users In this case you must enter an access name which will be displayed to the other network users Then click on Next Specify whether you wish to print out a test page recommended by
118. u Menu configurations Macros Menu handling Save settings Selecting the LC display language Terminating Setup mode Menu structure Menu parameters Printing out macro configurations Print Loading menu configurations Macro Reset to default values Reset Quiet mode printing Quiet Selecting font Font Setting line spacing Selecting start signal for escape sequence ESCChar Selecting Protocol emulation Bidirectional printing PrintDir Settings for interfaces I O 26 26 27 28 28 32 34 35 36 37 37 38 39 40 41 41 41 41 42 43 43 44 45 46 47 47 47 48 48 49 50 50 51 52 53 User guide Table of contents Serial interface Serial 53 Data transmssion rate Baud 53 Data format Format 54 Buffer control BuffCtrl 55 Signal Processing DTR 55 Selecting interface Interf 56 Interface buffer Buffer 56 Selecting interface timeout Timeout 57 Automatic carriage return Auto CR 57 Automatic line feed Auto LF 58 Menu lock MenLock 58 Language Language 59 Paper parameters Paper 59 Form length Formlen 60 First printing position FormAdj 61 Print head gap manually Head 62 View and tear position TearView 63 Line length Width 64 Barcode Barcode 65 Normal characters and barcode Barmode 65 Form feed mode FFmode 66 Setting and activating options PapOpt 67 Activation of tractors AutoTra 67 Automatic gap adjustment AGA 68 Paper handling Paphand
119. ure that the set form length corresponds to the actual length of the forms you are using 37 User guide Setting the first printing line TOF Adjust Paprpath Menu onn I ence 9 TOF Head Tear onn 1 1 TIT Settings You can use the TOF function for setting the position of the first prin ting line for each paper source and each menu individually Before using the TOF function if fanfold paper is used you should first set the tear position see Setting the tear position page 37 Swing the soundproofing cover towards the front see Printer at a glance page 3 Press the Setup key The printer changes to Setup mode Press the Adjust 2 key Press the TOF 3 key The paper is fed to the position where the bot tom edge of the first printing line is aligned with the tear edge of the printer The factory setting T o Fi ae 1 0220 72 for the first printing position TOF is 8 72 4 23 mm This is equivalent to the Readjusted first printing line FormAdj 12 72 Set lt 2 ERLE onin age first line from the top Press the lt 2 or gt 3 key to move the first printing line to the desi red position You can set values from 0 to 220 72 for fanfold paper or for single sheets Confirm the input by pressing the Set 1 key Press the Setup key The printer returns to the init
120. y changes to LF FF Short keypress Line Feed LF Long keypress Form Feed FF Setup key Sets the printer to Setup mode gt Online key Sets the printer to Online mode 22 User guide Setup mode Adjust Paprpath Menu ehar onn 1 1 l The control panel In this mode the following settings are available gt Setup key Sets the printer to Setup mode in which the following settings can be selected Menu key 1 Other menu settings Acces may be disabled by the manufacturer see note below Adjust key 2 Sets the Tear position first printing line and print head gap Paprpath key 3 Sets the paper path gt Char key 4 Sets the font and number of characters per inch Access to the other menu settings Menu may be depending on the model disabled by the manufacturer Proceed as follows to release this lock temporarily Switch off the printer for approx 5 seconds Switch the printer on again keeping the Setup key pressed until Selftest disappears on the display For information on how to enable access permanently and about the available settings refer to the section Menu lock MenLock page 58 and Menu parameters page 47 The settings for Font and CPI are lost when the printer is switched off The section Selecting font Font page 49 and Horizontal spacing of characters CPI page 76 page 82 page 86 explains how to

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