User Manual & Warranty
Contents
1. 2 FILTERING DUAI AV RACKS COMPUTER sus SERVER RF11R SMART RACK GUARD REMOTE SOFTWARE USER MANUAL www thortechnologies com au 2 Warranty amp User Manual 1 INTRODUCTION Thank you for choosing the THOR Smart Rack Guard Remote RF11R The Smart Rack Guard Remote RF11R has been designed with industry leading technology of integration of secure IP based monitoring functions with the ability to communicate via a web browser or Smartphone application This remote access will allow users particularly service technicians immediate advice of any high voltage incident or damage affecting the premium filtered protector This manual will explain how to setup and use these features of the product to ensure integrity and security standards are maintained Purpose Why is there a need to communicate with a filtered surge protector Today many electrical appliances have the ability to be turned on or off remotely In many instances service personnel can monitor systems and equipment to ensure they are performing correctly Instant advice of a problem can save on downtime and reduce associated call outs Early detection to faults and the ability to reset equipment remotely can relieve expensive call out costs The RF11R can alert via email should the product sustain any damage from a power surge or other high voltage incident If either of the two separate inbuilt p2. http 10 1 1 7 cpan cgi param p1 amp value 0 To disable the buzzer for circuit two http 10 1 1 7 cpan cgi param b2 amp value 1 To silence the buzzer if it is active http 10 1 1 7 cpan cgi param bz amp value Note that the login details are still required to perform these commands as you will discover if you enter them straight into the address bar of your browser The authentication method used is BASIC the username is fixed as admin and you choose the password which defaults on factory reset to THORRF 11 Given that the device has an HTML interface which displays status and provides a user interface for this cpan cgi command interface the URL is not especially useful on its own When however it is combined with the cURL utility available for Linux Mac and Windows it means that any of these functions on the unit may be operated from the command line on any application NOTE These methods all rely on the address being valid permanently It is recommended that you configure your RF11 with a static IP address if you are going to rely on the address remaining valid as your DHCP server may change the address periodically Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp
3. Appendix Index Title Title Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual 17 6 YEAR PRODUCT WARRANTY Congratulations on purchasing Australia s finest power protection Unless otherwise stipulated a separate and specifically superseding Product Guarantee all THOR power protection products are guaranteed for a period of six 6 years from date of original purchase against damage or failure due to faulty components or workmanship In addition in the event any THOR product is damaged or destroyed by a power related event while connected to the AC grid including lightning THOR may at its sole discretion repair or replace the damaged unit with a similar model for up to six 6 years from date of purchase Should you feel your THOR power board is malfunctioning unplug the unit from the wall and contact our info line 1300 766 140 during business hours after hours please leave your details on the THOR info line and we will return your call the following working day Please have available at the time you speak with our service department the unit so you may identify the model number and the date of manufacture which is impressed on the back of the unit as well
4. User Manual 13 The syntax required for using cURL in this manner is as follows curl user admin lt pass gt http lt address gt cpan cgi param lt p gt amp value lt v gt lt address gt lt p gt and lt v gt are the same as above lt pass gt is your currently configured admin password for the unit Make sure you wrap the url in double quotes cURL is a built in command on Linux BSD and the Mac There are several implementations available for Windows and a simple search will reveal them Once this is configured you can use other applications or utilities to drive for example the outputs of the RF11 units based on a schedule or other network management alarms and so on A classic example some devices may only be required during the day By using the task scheduler Windows cron linux BSD or launchd Mac you can power up your rack in the morning and shut it down in the evening to conserve power NOTE Obviously you will need to ensure that the appropriate shut down of any equipment powered off the controlled circuit has been performed or that the equipment is tolerant of repetitive unexpected power outages before using this procedure Linux Example From a terminal type export EDITOR lt editor gt lt editor gt could be vi nano whatever your favourite text editor is Then sudo crontab e Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and
5. when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 14 Warranty amp User Manual You ll need to enter your password and be an admin on the machine Add the following lines 09 1 5 curl user admin THORRF11 http 10 1 1 58 cpan cgi param p1 amp value 0 017 1 5 curl user admin THORRF11 http 10 1 1 58 cpan cgi param p1 amp value 1 Save and exit Now at 0 minutes past 9am every day of the month and every month on days of week 1 5 Monday to Friday the output of circuit 1 will be switched on Similarly at 5pm on these days it will be powered down Windows Example Start by finding a version of curl that works on your system A good place to start is http curl haxx se download html Download and copy the curl exe into your c windows system32 directory You may need to do this by running an explorer or cmd shell as administrator Click Start search for right click on cmd exe when it appears and run as administrator then copy from there You can do the same with explorer exe instead of cmd exe Ensure that the curl command line call works by clicking Start searching for cmd and running cmd exe Enter the curl command and make sure the RF11 switches on or off correctly Now set up the schedule Start gt Control Panel System and Security Administrative Tools Task Schedu
6. as a description of the difficulty you are experiencing and your retail invoice or bill of sale This warranty shall not cover normal and expected wear and tear damage malfunction or failure resulting from accident misuse or misapplication improper or unauthorised repair neglect modification or use of unauthorised replacement parts or accessories operation of the unit beyond its technical and environmental specifications infestation by insects or vermin or interfacing supplied by the customer or improper voltage The warranty shall be void if the rating label or date code has been removed or altered This THOR product is sold by the Dealer or Agent as principal The Dealer or Agent has no authority from THOR Technologies Pty Ltd Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 18 RF11R Warranty amp User Manual to express any additional warranty or guarantee on the Company s behalf except as herein contained This warranty only applies to the purchase and use of the product in Australia and New Zealand To the extent permitted by the relevant legislation in Australia and New Zealand THOR Technologies Pty Ltd will not accept or have any other responsibility or liability whatsoever for negligence or liability for incidental consequen
7. d in my keychain Cancel Login Enter text to field User name admin Enter text to field Password THORRF11 Press OK button once User name and Password fields are populated and this screen should appear below Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual 5 RF Remote Status Circuit 1 Damaged Circuit power Buzzer enabled Circuit 2 Normal Circuit power Buzzer enabled Buzzer Silent Silence Configure LL 4 THG You are now looking inside the browser of the RF11R When both circuits are operational and protecting without being exposed to spikes or surges the status will be Normal and the text in green As soon as the device is damaged or exposed to a high voltage incident then the status changes and the text colour also changes Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 6 RF11R Warranty amp User Manual F ay RF Remote Status Circuit 1 Damaged Circuit power Circuit 2 Damaged Circuit power Buzzer Active Silence Configure 3 2 Network amp Security settin
8. esearch development and features of the product range 10 RF11R Warranty amp User Manual 3 3 Main page The main page shows some buttons and the current status Circuit 1 this is for the 7 Australian pin outlets e Green all OK Red Damaged to protection and needs replacement e Power Checked activates power on the circuit e Buzzer Checked the buzzer will sound if the circuit is damaged Either way if the email settings are configured then an alert will be sent via email Circuit 2 this is for the 4 x IEC or kettle plug type connectors e Green all OK Red Damaged to protection and needs replacement Power Checked activates power on the circuit e Buzzer Checked the buzzer will sound if the circuit is damaged Either way if the email settings are configured then an alert will be sent via email Alarm Buzzer Green all OK Red Alarm sounding e Silence click on this button to silence the buzzer 3 4 Default Reset If the device needs to be reset to factory default please carry out the following instructions 1 Turn off unit 2 Hold down buzzer reset button 3 Turn on unit Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual 11 4 Wait f
9. g improvement in research development and features of the product range 8 Warranty amp User Manual IP Address The IP address of the unit Gateway The IP address of the default gateway ie the address to which any traffic not destined within the local network will be sent for further routing Subnet Mask The bitmask which determines what portion of the IP address describes the network and what part identifies a node within the network Primary DNS Address of the main DNS server This is required to translate URLs to IP addresses eg mail yourcompany com to 10 1 1 13 Secondary DNS Address of the backup DNS server used if communication to the primary server fails MAC Address This is the low level hardware address of the device which must be unique on your network and any network containing a machine trying to access the device The factory supplied MAC Address is guaranteed unique worldwide it is recommended that you do not change it unless you have a very specific reason for doing so Admin Password Required to access the web interface for the device Username is fixed as admin the password defaults to THORRF11 on factory reset Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R War
10. gs Buzzer enabled Buzzer enabled Please select Configure button on the bottom of the page to access the network settings This will allow you to change the default IP address User name and password and email configuration Changing these settings is strongly recommended to maintain security protocols Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual 7 RF Remote Configuration Enable DHCP IP Address 10 1 1 59 Gateway 10 1 1 1 Subnet Mask 255 255 0 0 Primary DNS 10 1 1 1 Secondary DNS 0 0 0 0 MAC Address 00 04 A3 00 00 FA Admin Password sess Host Name RF11 Email Server Email User Email Password Email Address Save Cancel Enable DHCP When enabled the device uses Dynamic Host Configuration Protocol to determine network settings When DHCP is enabled you may not edit the network settings If you open the configuration screen when DHCP is already enabled the disabled fields will show the settings currently issued to the unit from your DHCP server Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoin
11. ler Create a basic task named RF11 Startup with a weekly trigger starting at 9 00 00am and recurring every 1 week with Monday through Friday checked The task should start a program curl exe with the user and url arguments to power up the circuit added Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual 15 Create a second task named RF11 Shutdown which is the same except it should start at 5 00 00 and arguments set to power down the circuit You re done Mac Example OS X still supports the crontab utility as used by the linux example although it has been deprecated in favour of launchd The configuration of launchd to call the curl utility is outside this scope please refer to the Apple knowledgebase on the subject searching for launchd plist may also yield some good results 5 REFERENCE Error messages and causes Appendix A Glossary Title Title Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 16 RF11R Warranty amp User Manual
12. n pin outlets while the other circuit contains 4 IEC outlets giving a combined 11 outlet configuration Each circuit has spike and surge protection as well as filtered technology to ensure safe and clean power is supplied to any connected devices Given the nature of rack applications often being in mission critical installations the design of the RF11R provides an immediate alert that it has reduced or exhausted its protection capacity but still continues to allow power through This allows service technicians to work on a replacement unit while not affecting the site operations 3 INSTRUCTION Procedures Please note these procedures have been produced assuming an experienced IT person is doing the configuration It is assumed that the person configuring this device has knowledge of networking and protocols Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 4 Warranty amp User Manual 3 1 IP Based monitoring To log into the RF11R type 10 0 0 18 in the address field of a browser such as Internet Explorer Firefox or Safari and the following screen should appear To view this page you must log in to area Protected on 10 1 1 59 80 Your password will be sent unencrypted Password _ Remember this passwor
13. or buzzer to sound 5 Release button unit is fully reset including IP to factory defaults 6 All finished resetting 4 APPLICATION NOTE HOW TO TURN ON OFF STAND BY POWER Use of HTTP interface to remotely control the RF11 unit The RF11 exposes an HTML interface via the cpan cgi url which allows the user to power up down the output and enable the buzzer for faults on each circuit It also allows the user to silence the buzzer if it is active The full syntax is as follows http lt address gt cpan cgi param lt p gt amp value lt v gt lt address gt The address of the unit either as an IP address eg 10 1 1 7 or as a DNS name if this has been configured eg rf11 yourcompany com lt p gt lt v gt pl Circuit one power 0 Power off 1 Power on b1 Circuit one fault buzzer 0 Faults do not sound buzzer 1 Faults sound buzzer p2 Circuit two power 0 Power off 1 Power on Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range 12 Warranty amp User Manual b2 Circuit two fault buzzer Faults do not sound buzzer 1 Faults sound buzzer bz Silence buzzer the value part of the command must still be specified but the actual value is ignored and can be blank Some examples To turn circuit 1 off
14. ower circuits are affected an email will be sent immediately to advise of such an event At the same time an automated on board alarm sounds within the unit if damage has been sustained and the product needs replacing Once the email has alerted a service technician of a problem they can log into the site through a web browser or mobile application diagnose and make a decision on what needs to happen next The alarm can be turned off remotely by the service technician The ability to switch off the alarm may alleviate concern or potential annoyance once the fault has been detected and the need for an alarm expires Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range RF11R Warranty amp User Manual If connected equipmentis not functioning correctly service personnel are able to log in and reset this equipment The ability to turn each circuit on or off becomes an invaluable time and cost saving function Conventions The product programming software will run a web server that serves simple and uncluttered HTML and or XML pages to indicate system status Industry Standard Internet Protocols are used In addition the software has inbuilt email functionality 2 OVERVIEW The RF11R has two isolated circuits One circuit contains 7 Australia
15. ranty amp User Manual 9 Host Name The name of the device on the network It will be included in alert messages to help you identify which device is having a problem Email Server The IP address name eg mail _yourcompany com of the SMTP server used to relay outgoing messages Email User amp Email Password The user id and password the device will use to log onto the SMTP server Note that only clear text logins are supported no SSL etc Email Address The email address to which alerts will be sent Save Click save to store any changes into the device s permanent Flash memory You will be asked to verify your current username and password You will then be re directed to the status page again If you have changed the Admin Password the status page will then ask you for the new username and password Cancel Aborts changes and returns to the status screen Security Although every effort is made to maximize Internet security within the unit the capabilities of such a small device are limited thus it is recommended that the unit be operated with an external firewall and other such security measures The other advantage of this is that the firewall will be more up to date and better integrated with the site security policy Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in r
16. tial indirect or special damages including without limitation loss of actual or anticipated revenue or loss of data or for data being rendered inaccurate REVISION HISTORY Version Date Revision Description 1 0 01 09 2011 Manual Creation 1 1 25 4 2012 Update to match v1 0 of the firmware 1 11 22 05 2012 Update note application THOR TECHNOLOGIES PTY LTD Tel 1300 766 140 E warranty thortechnologies com au Mail Po Box 95 Karrinup Western Australia Australia 6921 THOR TECHNOLOGIES COMMITMENT TO EXCELLENCE Thor Technologies Pty Ltd reserves the right to alter or change the specifications and or product as and when deemed necessary to keep in line with the Company policy of ongoing improvement in research development and features of the product range
Download Pdf Manuals
Related Search