User`s Manual - Dataway Security
Contents
1. CEE 8 1 Storage jkl 8 tuv cancel 0 71 el o User s Manual Copyright iStorage Inc 2009 All rights reserved Windows is a registered trademark of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of the work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Table of Contents About the iStorage diskGenie Secure Drive Package contents iStorage diskGenie button panel iStorage diskGenie Getting Started Before you begin Connecting the iStorage diskGenie Connecting the iStorage diskGenie with USB Y Cable How do use the iStorage diskGenie the first time What if forget the User Password Using the iStorage diskGenie Entering the Standby Mode Entering the User Mode Exiting the User Mode Entering the Admin Mode Exiting the Admin Mode Password Management Changing the Admin Password Adding a new U2. E to enter the User Mode 4 Right click My Computer and then click Manage from the Windows desktop www istorage uk com 13 10 11 12 13 14 In the Computer Manage window click Disk Management In the Disk Management window the iStorage diskGenie is recognized as an unknown device that is uninitialized and unallocated Do the following to make the drive recognized as a basic drive e Ifthe Initialize and Convert Disk Wizard window opens click Cancel then initialize the disk manually using the following steps a Right click Unknown Disk and then select Initialize Disk b In the Initialize Disk window click OK Right click in the blank area under the Unallocated section and then select New Partition The Welcome to the New Partition Wizard window opens Click Next Select Primary partition and click Next If you need only one partition accept the default partition size and click Next Click Next Create a volume label select Perform a quick format and then click Next Click Finish Wait until the format process is complete The iStorage diskGenie will be recognized and it is available for use www istorage uk com 14 Hibernating Suspending or Logging off from the Operating System Be sure to save and close all the files on your iStorage diskGenie before hibernating suspending or logging off from the Windows operating system It is recommended that you log off the iStorage diskGenie manually before h
3. SE OF PARTS NOT MANUFACTURED OR SOLD BY ISTORAGE 3 BY MODIFICATION OF THE PRODUCT OR 4 AS A RESULT OF SERVICE ALTERNATION OR REPAIR BY ANYONE OTHER THAN ISTORAGE AND SHALL BE VOID THIS WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OR MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE HAS BEEN OR WILL BE MADE BY OR ON BEHALF OF ISTORAGE OR BY OPERATION OF LAW WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION USE OPERATION REPLACEMENT OR REPAIR ISTORAGE SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR ANY INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGE INCLUDING ANY LOSS OF DATA RESULTING FROM THE USE OR OPERATION OF THE PRODUCT WHETHER OR NOT ISTORAGE WAS APPRISED OF THE POSSIBILITY OF SUCH DAMAGES www istorage uk com 18 e 6 6 iStorage iStorage 2009 All rights reserved iStorage Limited Park House 111 Uxbridge Road Ealing London W5 5LB England www istorage uk com
4. dmin Mode do the following 1 Attach the USB cable to an available USB port on your computer The iStorage diskGenie goes into the Standby Mode and the indicator light turns red 2 Press and hold 0 for five seconds until the indicator light flashes red This indicates that you can enter the Admin Password 3 Enter the Admin Password and press m The default Admin Password is 123456 The iStorage diskGenie is in Admin Mode when the indicator light has changed to blue Exiting the Admin Mode To exit the Admin Mode press the Cancel button in the Admin Mode until the indicator light turns red This indicates that you are in the Standby Mode iStorage diskGenie has returned to the Standby Mode go back to Step 2 This is due to one of the following conditions e You entered an incorrect Admin Password in Step 3 e No activity was detected within two minutes in the Admin Mode Note If the indicator light flashes red for a few seconds indicating the www istorage uk com 9 Password Management This section provides information about managing your password in the Admin Mode and User Mode Changing the Admin Password You can change the Admin Password by doing the following 1 Enter Admin Mode refer to page 9 for details 2 Press and hold Pr 9 until the indicator light flashes blue 3 Enter the new password and press gf The Password must be a minimum of 6 digits and a maximum of 16 digits The indicator light fla
5. e Standby Mode attach the iStorage diskGenie to your computer The drive automatically goes into Standby Mode and the indicator light turns red In this mode the iStorage diskGenie is locked It cannot be recognized by My Computer and it does not provide either the regular functions or the encryption function However it enables you to enter and switch between the Admin Mode and the User Mode required to switch to the Standby Mode first and then you can enter the O Attention To switch between the Admin Mode and the User Mode you are mode of your choice Entering the User Mode To enter the User Mode do the following 1 Attach the Secure Hard Drive to your computer It enters the Standby Mode 2 Enter the User Password or the Admin Password the default Admin Password is 123456 and press E The indicator light turns green indicating that the drive is in the User Mode If the indicator light flashes red you need to re enter the correct password Exiting the User Mode To exit the User Mode double click the Safely Remove Hardware icon from the Microsoft Windows desktop and then remove the iStorage diskGenie from your computer Attach the iStorage diskGenie to your computer again and the indicator light turns red This indicates that you are in the Standby Mode www istorage uk com 8 Entering the Admin Mode Note The iStorage diskGenie cannot be recognized by the operating system in the Admin Mode To enter the A
6. ibernating suspending or logging off from your system To log off the iStorage diskGenie double click Safely Remove Hardware on the Windows desktop and remove the iStorage diskGenie from your computer to lock or log off your iStorage diskGenie if you are e away from your computer e using the switching user function by sharing a computer with others Attention To ensure the data integrity of your iStorage diskGenie be sure www istorage uk com i Troubleshooting This section contains troubleshooting information for the iStorage diskGenie If you encounter any of the following problems when using the iStorage diskGenie refer to the corresponding answers Q How do use the iStorage diskGenie the first time A You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator password and then you are able to change the Admin Password or create a User Password e Directly enter the Secure User Mode with 123456 default Admin Password to use the iStorage diskGenie Q What can I do if forget the User Password A Use your Admin Password to enter Admin Mode and then create another User Password in Admin Mode Q What can do if forget the Admin Password A There is no other way to retrieve the Admin Password except a complete reset of the iStorage diskGenie After a complete reset all data will be lost and you will need to initialize allocate and format the iStorage diskGe
7. ie indicator light should glow red m Ifthe Indicator light does not power use the included USB Y cable Refer to directions on the following page Connecting the iStorage diskGenie with USB Y Cable If the indicator light does not power on a single USB connection use the included USB Y cable 1 Attach the iStorage diskGenie s integrated USB cable to the female connector of the USB Y cable 2 Connect the two male USB connectors to two available A I USB ports on your computer x DS KET AU 3 TheiStorage diskGenie indicator light should glow red _ 1 g WH s NA M j WN 4 ws A b 24 Jj ZA A Gy OS s NP HB Ce PPS How do I use the iStorage diskGenie the first time You can use it in one of the following ways e Enter the Admin Mode with 123456 default administrator password and then you are able to change the Admin Password or create a User Password e Directly enter the Secure User Mode with 123456 default Admin Password to use the iStorage diskGenie What if forget the User Password Use your Admin Password to enter Admin Mode and then create another User Password in Admin Mode www istorage uk com 7 Using the iStorage diskGenie Entering and exiting the Standby Mode Admin Mode and User Mode Entering the Standby Mode The Standby Mode is the default working mode of the iStorage diskGenie and is the gateway to other working modes To enter th
8. is recognized but it is set up in such a way that it would be computationally infeasible to carry out Accordingly one definition of breaking a cryptographic scheme is to find a method faster than a brute force attack How does the iStorage diskGenie protect against brute force attack 1 With the drive locked and in the standby state the LED is red solid 2 After six tries to enter the correct user or admin password the keypad will not respond and LED will turn off The drive will need to be unplugged from the USB port and repluged This will be repeated for each six unsuccessful attempts 3 Ifthe user unsuccessfully tries to unlock the drive on his 50th try the keypad will lock and the LED will begin blinking quickly Even if unplugging and replugging the drive will remain locked with the LED blinking quickly 4 Here are the steps to allow the user to unlock the keypad for 50 more attempts to unlock his drive a D Qa Unplug the device from the computer Push and hold the number five key and plug in the drive The LED will be blinking alternating red and green fast Enter the code 5278879 The keypad will unlock and will be in the standby state with the LED solid red this will allow only 50 more attempts g After a total of 100 Attempts the drive will remain locked with the LED flashing red guickly You must now go through the reset process and reformat the drive to be able to use the drive again
9. iskGenie The Cancel button can be used to e Cancel current operation e Return to the previous step when you knowingly entered a wrong password e Exit the Admin Mode The 1 button can be used to access the iStorage diskGenie and it can also be used as an OK acknowledgement in the following operations e Entering a password e Confirming a new password The indicator light displays the following colors to indicate the various modes of operation e Red Standby Mode e Blue Admin Mode e Green User Mode The indicator light has other display methods to indicate different status of the iStorage diskGenie Details are provided later in this chapter www istorage uk com iStorage diskGenie Getting Started Before you begin Be sure to review the following information before you begin to use the iStorage diskGenie r Attention Use only the included cables with your iStorage diskGenie You might damage the drive if you use a cable not included with the iStorage S diskGenie The iStorage diskGenie is designed for portable use without an AC power adapter and in most cases will be able to power on a single USB port In the event that the iStorage diskGenie is unable to power on a single USB connection use the included USB Y cable Connecting the iStorage diskGenie 1 Attach the integrated USB cable of the iStorage diskGenie drive to an available USB port on your computer as shown below 2 The iStorage diskGen
10. nie manually Then you will be able to use the default Admin Password 123456 Q Why did the operating system not recognize the iStorage diskGenie after enter the User Mode and completely reset the computer A You need to initialize allocate and format the iStorage diskGenie manually For more information refer to Initializing and formatting the Hard Drive after a complete reset in this manual Q Can l initialize and format the iStorage diskGenie with Windows user account A No this is a Windows limitation you must use the Admin account to initialize and format the iStorage diskGenie www istorage uk com 16 Q How do I use the iStorage diskGenie without a password A As a full disk encryption product the iStorage diskGenie can never be used without a password Q What encryption algorithm is used in this product A The iStorage diskGenie uses AES 256 bit algorithm Q Why could not change my User Password which has the same digits as the Admin password A You can change it only in the Admin Mode In the User Mode the User Password which has the same digits is created in the Admin Mode cannot be changed or deleted Q Why could I not initialize partition or format the iStorage diskGenie A Ensure that you have administrator privileges You can use only the administrator account to initialize partition or format the iStorage diskGenie in the Admin Mode www istorage uk com 17 Technical Support iStorage
11. provides the following helpful resources for you 1 iStorage s Website http www istorage uk com This gives you the ability to check for up to date information 2 E mail us at support istorage uk com 3 Or call the Technical Support Department at 44 0 20 8832 1256 iStorage s Technical Support Specialists are available from 8 00 a m to 5 00 p m GMT Monday through Friday Warranty and RMA information One Year Warranty iStorage offers a 1 year warranty on the iStorage diskGenie against defects in materials and workmanship under normal use The warranty period is effective from the date of purchase either directly from iStorage or an authorized reseller Disclaimer and terms of the warranties THE WARRANTY BECOMES EFFECTIVE ON THE DATE OF PURCHASE AND MUST BE VERIFIED WITH YOUR SALES RECEIPT OR INVOICE DISPLAYING THE DATE OF PRODUCT PURCHASE ISTORAGE WILL AT NOADDITIONAL CHARGE REPAIR OR REPLACE DEFECTIVE PARTS WITH NEW PARTS OR SERVICEABLE USED PARTS THAT ARE EQUIVALENT TO NEW IN PERFORMANCE ALL EXCHANGED PARTS AND PRODUCTS REPLACED UNDER THIS WARRANTY WILL BECOME THE PROPERTY OF ISTORAGE THIS WARRANTY DOES NOT EXTEND TO ANY PRODUCT NOT PURCHASED DIRECTLY FROM ISTORAGE OR AN AUTHORIZED RESELLER OR TO ANY PRODUCT THAT HAS BEEN DAMAGED OR RENDERED DEFECTIVE 1 AS A RESULT OF ACCIDENT MISUSE NEGLECT ABUSE OR FAILURE AND OR INABILITY TO FOLLOW THE WRITTEN INSTRUCTIONS PROVIDED IN THIS INSTRUCTION GUIDE 2 BY THE U
12. see page 8 www istorage uk com 12 Completely resetting the IStorage diskGenie If you forget all the User Passwords or Admin Passwords you can perform a complete reset to remove all the User Passwords and restore the Admin Password to the default 123456 the data on the drive You will need to partition and format the iStorage Attention Completely resetting the iStorage diskGenie will erase all W diskGenie with disk management applications To perform a complete reset of the drive do the following 1 Press and hold the Cancel button while you attach the iStorage diskGenie to an available USB port on your computer The indicator light will flash blue and red alternately Note If no activity is detected for 30 seconds in this step the iStorage diskGenie will go into the Standby Mode 2 Press and hold Cancel a 2 for 10 seconds until the indicator light turns solid green for two seconds You have successfully reset the iStorage diskGenie Initializing and formatting the iStorage diskGenie after a complete reset A complete reset of the iStorage diskGenie will erase all information and partition settings You will need to initialize and format the iStorage diskGenie To initialize your iStorage diskGenie do the following 1 After a complete reset attach the iStorage diskGenie to the computer 2 Wait 5 seconds for the computer to renumerate the device 3 Enter the default User Password 123456 and press
13. ser Password Deleting the User Passwords Changing the User Password iStorage diskGenie Brute Force Protection What is Brute Force Attack How does the iStorage diskGenie protect against brute force attack Completely resetting the iStorage diskGenie Initializing and formatting the iStorage diskGenie after a complete reset Hibernating Suspending or Logging off from the Operating System Troubleshooting Technical Support Warranty and RMA information WO WO 0 0 0 NNN OO O1 A A h ak 1 O NO D ND 1 O1 00 About the iStorage diskGenie Secure Drive Package contents e iStorage diskGenie drive with integrated USB cable e Travel pouch e USB Y cable e Quick Start Guide Looking for an effortless way to secure your data The iStorage diskGenie Secure Drive is the ultimate portable hard drive and secure storage system With an easy to use keypad design and software free setup the iStorage diskGenie Secure Drive enables you to access the drive with your own unique pin Featuring AES 256 bit hardware encryption the iStorage diskGenie provides seamless real time encryption keeping your data safe even if the hard drive is removed from its enclosure www istorage uk com iStorage diskGenie button panel n 1 Cancel button 2 mi button 3 Indicator light DOG Z 600l E DODO ED DE 3 d
14. shes green three times See note below 4 Re enter the new Admin Password and press 1 The indicator light stays solid green for two seconds and the Admin Password is changed successfully password is less than 6 digits or more than 16 digits Enter a password that contains 6 16 digits after the indicator light flashes blue intermittently Note If the indicator light flashes red three times this indicates that the 1 If the indicator light flashes red intermittently and then blue intermittently go back to step 3 This is due to one of the following conditions e You waited longer than 10 seconds before entering a password e The new password was entered incorrectly 2 If no activity is detected within two minutes in the Admin Mode the iStorage diskGenie will return to the Standby Mode www istorage uk com 10 Adding a new User Password You can add a new User Password by doing the following 1 2 3 4 Enter the Admin Mode refer to page 9 for details Press and hold n 1 until the indicator light flashes blue intermittently Enter a User Password and press Na minimum of 6 digits and a maximum of 16 digits The indicator light flashes green three times Re enter the new User Password and press Y If the indicator light stays solid green for two seconds the User Password was added successfully Deleting the User Passwords You can delete all User Passwords by doing the following 1 2 Enter
15. the Admin Mode refer to page 9 for details Press and hold 7 8 E for five seconds until the indicator light flashes blue intermittently After the indicator light flashes green three times and then blue intermittently Press and hold 7 8 Ni a second time for five seconds until the indicator light goes on solid green for two seconds and then back to solid blue this indicates that the User Passwords were deleted successfully Changing the User Password You can change the User Password by doing the following l 2 3 Enter User Mode refer to page 8 for details Press and hold m 1 until the indicator light flashes red Enter your old password and press Y The indicator light will turn green then change to flashing blue Enter the new password and press a The Password must be a minimum of 6 digits and a maximum of 16 digits The indicator light will flash green three times Re enter the new User Password and press m The indicator light stays solid green for two seconds and the User Password is changed successfully www istorage uk com 11 iStorage diskGenie Brute Force Protection What is Brute Force Attack In cryptanalysis a brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities for example a large number of the possible keys in a key space in order to decrypt a message In most schemes the theoretical possibility of a brute force attack
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