XEA102 Frequently asked questions:
Contents
1. As in the example below 1 PLU 1 0 0 0 DEPT KEY This would set 10 00 to PLU 1 3 Repeat if required for other PLUs press SHIFT before the department key when setting PLUs TO departments 5 to 8 4 Press ST A programming report will print Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 9 of 16 How do I set the printer to print a receipt journal or nothing The XEA102 s printer can be set to print a receipt or journal or nothing in REG mode Reports will always print in the Z PGM mode regardless of the setting for REG mode Note The journal spool will not turn if the XEA102 is set to receipt or no print There is no option to print a receipt on demand 5 Set the mode key to the Z PGM position 6 To set the printer for receipt printing do the following 2 sT 0 0 1 Lo Lo Lo o 1 ST 7 Press ST again A programming report will print 8 To set the printer for journal printing do the following 2 sT 0 0 o Lo o o o 1 ST 9 Press ST again A programming report will print 10 To set the printer for no printing do the following 2 sT o 1 Lo o o o o 1 ST 11 Press ST again A programming report will print Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 10 of 16 How Do I Set A Department As Minus for refunds 1 Set the mode key to the Z PGM position 22. To set a department as minus which is set to tax rate 1 enter the following 1 0 o o o 1 7 etm DEPT KEY or to set a department as minus which is not taxable enter the following 1 o o o o 0 7 8 TM DEPT KEY 3 Repeat if required for other departments press SHIF TI before the department key when setting departments 5 to 8 4 Press ST 5 Press ST again A programming report will print 6 Ifyou have finished your programming turn the mode key back to the REG position When a sale is made to this department the minus sign will be displayed on the screen when the department key is pressed and minus will be printed on the receipt or journal Example receipts below With Tax Without Tax 100900 4 100 00 t 100 00 3 100 00 S 100 00 19 9009 17 l ee ee 25 95 12 0012 11 35 100 00 t 25 05 12 0014 11 37 Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 11 of 16 I have set a programming secret code How do I clear it The XEA102 can have a secret code set so only authorised operators may use the Z PGM mode 1 Set the mode key to the Z PGM position 2 Ifyou wish to clear a Z PGM secret code do the following 0 0 L0 o How do I know when it is time to change the batteries The XEA102 has a Low Battery symbol which 1s x and a Flat Battery
3. No Battery symbol which is JR When the Low Battery symbol is displayed you should replace the batteries with new ones within two days of it being first displayed Failure to do so will mean that the XEA102 might lose its programmed settings and any sales data in the event of a power failure When the Flat Battery No Battery symbol is displayed the battery must be replace immediately If not the XEA102 will lose all its programmed settings and any sales data if the power fails or is turned off Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 12 of 16 How do I replace the Ink Roller for the Printer When the printing becomes faded replace the existing ink roller with a new one Please contact a supplier of the Sharp XEA102 for assistance in obtaining a new ink roller Precautions Never re ink a used roller Only remove a new roller from its packaging for immediate use Ink roller Remove the printer cover Pull the ink roller handle upward to remove the ink roller Install the new ink roller Replace the printer cover a AT Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 13 of 16 How do I make a sale l c A Turn the mode key to REG gt 22 IEF ash jp ZIPGM us 2 Enter the a price in cents For example 15 00 is entered as 3 1 5 0 0 Press the department key you wish to apply the 15 00 sale to for example de
4. of sales reports Flash reports for viewing on the display Use this function for on the spot checking of individual cash registers totals such as Cash in Drawer The information is displayed but not printed The information is not cleared from the cash register s memory To display the following register totals turn the mode key to the X Flash position and press the keys indicated below Individual Department sales total Sales Total Cash in Drawer X eXamine reports for printing a reading of the sales This report prints the accumulated sales information Taking an X report is a good way to make a mid day check on daily sales You can take X reports any number of times because they do not affect the cash register s memory To issue an X report turn the mode key to the X Flash position and press the key indicated below X report printout TL AT NS Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 15 of 16 Z Zero reports for printing a reading of the sales then clearing the sales totals The Z report prints the same information as an X report Once this report has been printed the cash register s memory of daily information is cleared and all the transaction totals are reset to zero There are two types of Z report One which does not clear the grand totals and one which does To issue a Z report turn the mode key to the Z PGM position and press the keys indicated below Z report printou
5. to 8 GN ON Press ST again A programming report will print Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 7 of 16 How do I set a preset price for a department Each department on the XEA102 can have a price preset You do not have to preset a price to a department This is an optional programming job 1 Set the mode key to the Z PGM position 2 To set the preset department price enter a price and press the department key Example 1 0 o 0 DEPT KEY This would set 10 00 to the department key pressed 3 Repeat if required for other departments press SHIF T before the department key when setting departments 5 to 8 4 Press ST A programming report will print Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 8 of 16 What is a PLU and how to I set one The XEA102 can have up to 80 Price Look Ups or PLUs These are used to record the price of commonly sold items against a number from 1 to 80 The number can be used to recall the price at the time of sale There is no sales history reporting on PLUs All their sales data is added to the department they are linked to To program a PLU do as follows 1 Set the mode key to the Z PGM position LLIN T ash KASA ZPGM 2 Select a number for the PLU from 1 to 80 press the key enter the price press the DEPT key that you wish to record the sales for the PLU and then press
6. F position if there is a power failure and or the XEA102 is disconnected from the mains electricity supply Once installed the batteries should last for approximately one year Please see the answer to the question on how and when to replace the batteries for details on when to replace the batteries 1 Pull the printer cover forward and detach it pi p ii Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 3 of 16 3 Install three new AA size batteries Make sure that the batteries are installed as per the diagram below F as 7 4 Confirm the no battery symbol 1s no longer displayed 5 Close the battery cover Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 4 of 16 What sort of paper roll do I use and how do I install it The XEA102 uses a bond paper roll which is 57mm wide Its maximum diameter should be no more that 80mm The weight of the paper should be between 47 to 64g m 1 Set the paper roll in the paper roll cradle as shown in the diagram below 2 Insert the paper straight into the paper inlet and press the key The paper should then feed through and appear in the print area Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 5 of 16 3 Ifyou wish to use the paper take up spool please do the following O Insert the top end of the paper into the slit in the spool shaft and wind the paper two or three turns Put t
7. XEA102 Frequently asked questions How do I install my XEA102 Install the XEA102 using the fixing angle bracket provided with the register Thoroughly clean the location where the fixing angle bracket B is to be placed Peel off the adhesive tape on the fixing angle bracket Hook the angle bracket onto the hook A that is located at the bottom rear of the register Firmly stick the fixing angle bracket to the table surface that you cleaned in step 1 oS aT To remove the register from the fixing angle bracket Lift up the front of the register and pull the register towards you Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 1 of 16 How do I Initialise the XEA102 so it is ready to be programmed To ensure that your cash register operates properly initialize it using the following procedure 1 Insert the mode key into the mode switch and turn the key to the REG position 2 Insert the plug into the AC outlet A buzzer will sound three times IMPORTANT This operation must be performed without batteries installed 3 The register display should now show 4 Press the TM key to confirm the clock starts from 0 00 5 Press the CLI key to cancel the time display Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 2 of 16 How and why do I install the Batteries Your XEA102 requires 3 x AA size batteries in order to maintain memory when the mode key is in the OF
8. he spool shaft in the larger hole of the paper holding plate and push it in the direction of the arrow Place the take up spool on the bearing 1 Replace the printer cover How do I set the Time and Date 1 Set the mode key to the Z PGM position 2 Enter the time in 4 digits hhmm format using the 24 hour system For example 2 30pm would be entered as o 3 Press the key once 4 Enter the date in 6 digits using the day month year format For example 18 of October 2009 would be entered as ol ol 9 5 Press the key twice A program report will print Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 6 of 16 How do I set a 10 GST rate 1 Set the mode key to the Z PGM position 2 To set the Tax system to Auto VAT 1 4 this is the system used for GST Enter the following 3 To set the tax rate to 10 Enter the following 9 AST 1 o o o Lo Lo ST 4 Press ST twice A programming report will print How do I set a Department as Taxable or Not Taxable 1 Set the mode key to the Z PGM position 2 To set a department as not taxable enter the following 3 Repeat if required for other departments press SHIF T before the department key when setting departments 5 to 8 4 To Set a department as taxable enter the following Repeat if required for other departments press SHIFT before the department key when setting departments 5
9. partment 2 4 Press TL AT NS to finalise the sale to cash How do I make corrections to entries and sales If you should make an error when entering an item into a sale correct it using the following procedures Correction of entered numbers When you enter an incorrect number delete it by pressing the key before you press the next key such as the department key Correction of the last entry direct void If you make a mistake when making a department entry you can correct it by pressing the key Correction of earlier entries indirect void With this function you can correct an earlier department entry made during a transaction if you have not yet finalised the transaction To correct an earlier department entry in a transaction do the following 1 Enter the amount to remove in cents For example 15 00 is entered as 0 0 2 Press the key 3 Press the department key you wish to remove the 15 00 from For example department 2 Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 14 of 16 e Correction of entries after the transaction has been finalised 1 Turn the mode key to position REG yom X Flash Z PGM 2 Enter the amount to be corrected removed in cents For example 15 00 is entered as 0 0 3 Press the department key you wish to remove the 15 00 from For example department 2 4 Press to remove the amount from cash How do I produce Sales Reports There are 3 types
10. t without clearing of the grand total Z report printout with clearing of the grand total Please refer to page 16 of the user manual for details on the reports contents This list of Frequently Asked Questions is not intended to replace the XEA102 instruction manual It does not list all the functions and features of the XEA102 Please refer to the XEA102 instruction manual for more guidance on functions and programming steps not covered in these Frequently Asked Questions Sharp XEA102 Electronic Cash Register Frequently Asked Questions Page 16 of 16
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