3-2. Printer Setup
Contents
1. 2 iv Coverisopend 4 3 7 Poweris unstable infinity 4 7 Paper is Cut 5 Step 3 Set the number of times for speech to be repeated and set volume Step 4 Press OK Step 5 A 1cm receipt will be printed and voice function will be applied 21 OR Interface Select printer interface l Select Port Serial Port Setting Baud rate settings should be the same as DIP switch settings Select required option No Paper Paper Roll has run out Paper is Jammed There is a paper jam 3 Check Status Cover is opened The cover has been left open Power is unstable Power supply should be checked for stability Paper is Cut The paper has been cut 22 Voice Number Thank you You have an additional order 10 The order is cancelled To select a melody instead of voice please choose number 11 93 NV Image Tool Image uploading tool Installation 1 Insert CD or download EasySet NVImage driver file www easyset org 2 Install NV Image Tool driver 3 Main program can be found at Start gt All Programs gt EasySet gt PrintNVImage Settings NYImage Upload Ver 2 1 1 TEST_LOGO3 bmp 2 TEST_LOGO2 bmp 3 TEST_LOGO1 bmp Information Image BMP Files 3 255 BMP Size Totoal 12 250 KB Width 403 Height 166 FileOpen Delete NVImage Upload Exit 24 D Preview of image Open file 3 Delete image Upload2. We recommend using the product away from electronic noise emitting equipment such as heaters motors fluorescent lights TVs etc as it may cause interruption or interference with normal operation O Installation location For optimal performance the product should be kept in an environment of lower than 6596 humidity and in a temperature of 10 30 C Please also keep away from direct sun light O Cleaning procedure Cleaning with chemical based products in particular those containing benzyl or chemical thinning agents can damage the exterior surfaces of the product We recommend using a soft damp cloth and wiping gently taking particular care when dealing with the LCD display screen O Product limitations 1 The use of this product for anything other than POS tasks is strictly prohibited The product is not supported for regular PC and interface operation 2 This product is for business use only and not for usage in the home 3 Both hardware and software are both fully configured 4 Normal operating is guaranteed on a steady power connection 1 5 Installation Recommendations 1 Avoid installing during thunderstorms Possibility of dangerous exposure to electricity 2 Install away from damp spaces or water leaks 3 Beware of static occurrence during installation 4 Use only ground connected and quality certified power cords and cables 5 Keep out of direct sun light extremely high or low temperatures or high humi
3. turn on the printer to begin self test 3 The self test will print out the current ROM version and DIP switch settings 4 When self test is complete release the FEED button 5 The printer is now ready to receive data 49 5 2 Paper Jam Correction 50 Picture 1 Picture 2 1 In case paper is jammed in the printer cutter temporarily cease printing 2 Open the top cover and attempt to remove the jammed paper 3 If the top cover is stuck and cannot be opened try turning the power off and on several times 4 If this does not rectify the problem remove the lower side cutter cover using a flat head screwdriver as shown in Diagram 1 5 Locate the roller shown in Diagram 2 and move in the direction indicated with the arrow b until the jam is cleared 6 When all jammed paper is removed turn on the printer and resume normal operations 5 3 A10 Printer Specifications De Direct thermal Printing Method 220mm sec 203 2 0 125 0 125 74mm 588dots Printing Speed Dot Density DPI Dot Pitch mm Effective Printing Width Unidirectional with friction feed Font A Font B Type Width Thickness Printing Direction 14 28 42 columns 10 20 58 columns Character Line Thermal paper 79 5mm 0 5mm 0 0 mm 83 Omm 100km 60 000 000 lines Roll diameter TPH Life MCBF Alphanumeric character Reliability Character Set Ul Extended graphic 128 x 35 page EAN 8 EAN 13
4. CODE39 CODE93 CODE128 ITF UPC A UPC E CODABAR TM TS8III Barcode Emulation ESC POS command compatible Driver Windows OPOS Interface Serial Parallel USB Ethernet USB Serial combo Power 24 VDC 2 5A ae Data Buffer 4 Kbyte Cutting Temperature EMI Standard CE FCC MIC 53
5. Port Parallel C Serial C USB C EThemet file Type Font I Parallel Port Setting fileName Port LPT1 y as Step 2 Click Download Start and choose route After checking printer model select firmware route A7 ECP 500 C Program Files EasySet PrintFirmWare ARM7 Firmware A9 ECP 500A C Program Files EasySet PrintFirmWare ARM9 Firmware Font route A7 ECP 500 C Program Files EasySet PrintFirmWare ARM7 Font A9 ECP 500A C Program Files EasySet PrintFirmWare ARM9 Font There are two font options in ARM9 only English and English full version Korean Chinese version Pe Voice Tool This program allows users to be notified of current printer status by voice alerts Installation 1 Insert CD or download EasySet Voice driver www easyset org 2 Install Voice Tool driver 3 Main program can be found at Start gt Program gt EasySet gt PrintVoice Notice Voice function is only available for printers with internal speakers Ensure to set DIP switch 1 5 1 6 ON 290 Settings Voice Setting V2 1 IA Interface ii Parallel Serial USB EThernet 2 Serial Port Setting Baudrate BitLenath Parity NONE y stopBit hot sl Handshake D hal Step 1 Select the Interface and Port Step 2 Check required voice option Check Status Repeat Voice Number V No Paper fa Je jv PaperisJammed 4 rl 1 M Paperis nearend 4
6. Setting Default IEEE NO SOUND SWITCH 2 CODE PAGE LANGUAGE SW1 SW2 SW3 SW4 SW5 SW6 CP 437 USA Standard Europe Katakana Japanese CP 850 Multilingual om NM Le Tom anni on o cas Nordic on cus tini om OFF Or OF OFF or or OFF OFF or NM t o om ae om or ON OFF or OON or OF 29 CODE PAGE LANGUAGE CP 866 Cyrillic Russian Thai 42 Thailand character or OFF OFF cun owe ov os of ov on F O a zZ CODE PAGE LANGUAGE SW1 cp 9s0 Traditional Chinese Bigs OFF OFF Fj WO A10 Thermal Receipt Printer Chapter 4 Maintenance This section shows the user the correct way to remove replace and setup all of the necessary parts and peripherals used with the POSBANK A10 thermal receipt printer 432 Interface Panel Removal 33 1 Remove screws from either side of panel as shown above 2 Pull out the fixture using the sides as a guide 34 The interface panel is now completely removed 3 Completely remove panel from main unit USB Interface Replacement 35 ZZ A zZ s n lllo ll M 1 Remove interface panel as shown in P32 P33 2 Connect new USB interface to main unit 3 Replace screws at either side of panel Ethernet Interface Replacement 36 Herrera 1 Remove interface panel as shown in P32 P33 2 Connect new Ethernet interface to main unit 3 Replace
7. and labor The 1st year includes servicing and new or refurbished replacement parts free of charge with one way shipping costs borne by the seller The customer shall however be responsible for the return delivery costs The 2nd year also includes free of charge servicing and parts but a limited warranty requires the entire shipping cost to be borne by the customer Products out of the warranty period or scope shall be diagnosed at the customer s expense In the case of product damage due to error on part of the consumer incorrect usage carelessness or natural phenomenon the customer shall bear the full cost for both repair and delivery 1 2 Copyright This publication including all photographs illustrations and software is protected under international copyright law with all rights reserved to the manufacturer Neither this manual nor any of the material contained herein may be reproduced without express written consent of the author 1 3 Safety Information L 2 Always ensure that the correct power voltage is used as a precaution against fire and electrical shock Avoid exposing product to direct sunlight Do not use product in areas of high humidity Doing so may cause low reliability and or operational malfunction Be careful of static electricity on PCB of system with anti static appliances Doing so may cause inferior reliability and shorted product life Keep product away from highly static areas This may le
8. screws at either side of panel USB Serial Interface Replacement 37 ja A 1 Peek 1 Remove interface panel as shown in P32 P33 2 Connect new USB serial interface to main unit 3 Replace screws at either side of panel Serial Interface Replacement 38 p Ls gt isizicizistciciz ic i eee eeery 1 Remove interface panel as shown in P32 P33 2 Connect new serial interface to main unit 3 Replace screws at either side of panel Parallel Interface Replacement 39 1 Remove interface panel as shown in P 32 P33 2 Connect new parallel interface to main unit 3 Replace screws at either side of panel Printer Cutter Replacement 40 Cutter dissection 1 Remove both screws from either edge of printer cutter as shown above 2 Remove the printer cutter 3 Install new printer cutter and reaffix previously removed screws Motherboard Replacement 41 TITIUS 4 1 Ensure the power cable is unplugged 2 Remove all 5 screws from underside of printer as shown above 4 Remove the 4 screws and 5 cables as shown in the marked areas 3 Change power switch to ON before removing case Removal above while in OFF position can damage the unit 42 TTTTTTTTTTITPTTIIIY ui ar 5 Insert new motherboard and perform the reverse of stages 1 4 Motherboard is now completely removed to reassemble the main unit VB Make sur
9. 600 bps Input Sleep Time Po 10 msec Parity NONE Output Interval Time 1000 msec Handshake DTR DSR CashDrawer Settings Open Level Pin No Pulse ON Time Pulse OFF Time Printer Test Ok PLDN Remove LON Port Range NVImade Exit Enter port details in the Printer Settings page and press OK to complete the setup x When setting up the Cash Drawer please use the same procedure as above 16 QU Q A10 Thermal Receipt Printer Chapter 3 Product Settings 3 1 Specifications High performance CPU ARM 9 32bit Ultra fast printing speed up to 220mm sec Specially designed font provides superior readability 1 Byte 14 x 28dot 2 Byte 28 x 28dot High resolution up to 203dpi Supports various interfaces RS232C Parallel USB Ethernet USB Serial Supports Unicode 34 type of character set Built in Buzzer Additional Melody Voice upgrade 17 Windows amp OPOS drivers Compatible with EPSON or STAR cash drawer by dip switch setting 3 2 Printer Setup Le Printer Firmware Installation 1 Insert CD or download EasySet Print Firmware driver www easyset org 2 Install Printer Firmware driver 3 Main program can be found at Start gt All Programs gt EasySet gt PrintFirmWare Settings Firmware Downloader V2 1 4 r Infi tion Fil pesadas Step 1 Select Interface and
10. Thermal Receipt Printer USERS MANUAL A a H i t CONTENTS Chapter 1 Introduction 1 1 Warranty 1 2 Copyright 1 3 Safety Information 1 4 Liability Limitation 1 5 Installation Recommendations Chapter 2 Product Overview 2 1 Inside Your Package 2 2 Product Outline Control Panel Connecting Cables Installing Paper Roll 2 3 Basic Installation 10 11 12 13 Chapter 3 Product Settings 3 1 Specifications 3 2 Printer Setup Printer Firmware Voice Tool NV Image Tool 3 3 DIP Switch Settings Chapter 4 Maintenance Interface Panel Removal USB Interface Replacement Ethernet Interface Replacement USB Serial Interface Replacement Serial Interface Replacement Parallel Interface Replacement Printer Cutter Replacement Motherboard Replacement Printer Mechanism Replacement STAR EPSON Cash Drawer Settings 17 18 18 19 23 27 32 34 35 36 37 38 39 40 42 46 Chapter 5 Printer Operation 5 1 Printer Self test 5 2 Paper Jam Correction 5 3 A10 Printer Specifications 47 48 49 Qi 10 Thermal Receipt Printer Chapter 1 Introduction 1 1 Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship under proper use for a standard period of 2 years from the original date of purchase During this period we will repair or replace defective and or faulty products or parts without charge to the customer for parts
11. ad to inferior performance and reduced life cycle Do not interfere with or obstruct metal components inside product Doing so may cause the risk of fire or electric shock Do not pull on power cable or peripheral devices connector cable Doing so may cause fire electric shock or electronic system malfunction Use caution when around other electronic devices with possible high frequency or electro magnetic effects e g Audio Electronic range etc Doing so will lead to the serious risk of product malfunctioning or a system error occurring Ensure that batteries are replaced correctly Failure to do this may result in sudden explosions Dispose of used batteries properly according to the instructions 1 4 Liability Limitation O Installation and maintenance We recommend that you inquire about product installation maintenance and repair service from the official service center and agent office POSBANK takes no responsibility for malfunctions or system errors occurring after service and or system check carried out by unofficial service providers O High frequency appliances This product is qualified by FCC CE EMI and MIC compliances and is thus governed by these qualifications safety regulations However the product can affect and be affected by other high frequencies generated around it As such POSBANK does not consider liability for any system error or disorder due to this issue O Electronic noise emitting equipment
12. dity areas 6 Install product away from areas prone to shocks or vibration 7 Install product away from sewing machines welding equipment electric stoves audio equipment and other high frequency generating equipment 8 Installation and use in close proximity to an air conditioning unit is not recommended 9 Do not connect cables underneath carpets or floorboards 10 Only use power cables supplied by pre approved and certified venders 11 Never use power cords from high power source appliances e g Electronic heaters Electric stoves Audio equipment Air conditioners Refrigerators etc 12 The use of multiple connections in a shared power outlet socket is not recommended Qi Q 10 Thermal Receipt Printer Chapter 2 Product Overview 2 1 Inside Your Package Included in the package Printer power cable interface cable adapter roll paper user manual and driver CD Please check that all items shown are included in your package If anything is missing or damaged please contact your dealer for assistance Package Contents Driver CD Roll paper Adapter Interface cable Power cable Printer unit 2 2 Product Outline Note Labels may differ according to model region Control Panel 4 POWER LED gt When power Is on green LED is lit ERROR LED If there is an error red LED is lit 4 FEED Button Press the FEED button once to draw out extra paper Hold
13. e the switch is in the OFF state before reassembling This prevents damage to machine 43 Printer Mechanism Replacement 1 Ensure the power cable is unplugged 3 Remove all 5 screws from underside of printer as shown above 2 Remove all 5 screws from the marked area under printer cover 4 Change power switch to ON before removing case Removal 4 screws from cover frame and 1 screw from main unit while in OFF position can damage the unit 44 5 Remove all 4 screws from the cover of the printer 2 metal screws m 7 Remove the all 4 screws 2 metal and 2 black as indicated from upper side and 2 black screws from lower side L above 6 Completely detach printing unit from main unit 45 E 9 Remove the 3 screws from the areas shown above and 8 Disconnect the 2 cables as indicated above disconnect data cable 46 POSBANK n 10 Install new printer mechanism unit and reassemble unit using the Printer mechanism is now completely removed reverse procedure of steps 1 9 47 STAR EPSON Cash Drawer Settings Remove interface panel and locate switch as shown above 1 EPSON cash drawer PUSH switch inwards to set to EPSON cash drawer 2 STAR cash drawer PULL switch outwards to set to STAR cash drawer 48 WO A10 Thermal Receipt Printer Chapter 5 Printer Operation 5 1 Printer Self test 1 Make sure the paper roll is installed correctly 2 While holding down the FEED button
14. ing down the FEED button will discharge paper continuously until button is released 10 Connecting Cables 1 Make sure both the printer and the host computer are turned off 2 Connect the power cord to the adapter then connect the adapter to the rear of the printer 3 Locate the interface port to the rear of the printer and connect the interface cable 4 Connect cash drawer cable to the drawer port RJ11 on the printer Power cord Interface cable Adapter 11 Installing Paper Roll 1 Press the Cover Open button to open the top cover 2 Remove any used paper roll inside and insert the new paper roll as shown to the left 3 Draw out the end of the paper roll and close the cover Note When closing the cover press down on the center of the cover to ensure the paper is in contact with the roller xm 2 3 Basic Installation OPOS Driver UNIPOS driver for OPOS driver system based on Windows XP is provided Alternatively you can always download the latest OPOS driver software at www easyset org 3 EASYset Download Microsoft Internet Explorer FAD http www easyset org DOWNLOAD Te PRINTER Firmware NV Image Voice OPOS Ver 2 1 Ve ORE ECP 500 USB to Serial ECP 500 A9 USB to Parallel Uni Code A10 A9 A10 Full Version Enalish Only The Others Setup MSR2 2 LD220 OPOS Manual LD220 SetupU
15. s selected image to printer 6 Exit Step 1 Click FileOpen A Notice Only single color bmp files are compatible Step 2 Confirm the image is correct in D preview window Step 3 Click NVImage Upload Step 4 Select Interface Serial Port Setting NVImage Printout 25 NYImage Upload C Parallel Serial USB EThernet Printing Range All Selection Port comi 13 Baudrate o500bps Quality Original BitLength 8 bit C Double Wide Parity NONE Double High StopBit hot gt C Double High amp Wide Handshake DTRIDSR Interface Selects interface type Serial Port Setting Choose to select serial port settings Upload Uploads and applies the selected image ON El Delete the selected image Printing Range Chooses which pages are required NVImage Printout pm Selects the quality of print required Test Printout Test Printout Prints test page D OK Save and exit settings 26 3 3 DIP Switch Settings DIP Switch setting 1 Turn off printer 2 Remove the DIP switch cover with screwdriver Remove the screw and open DIP switch cover Change DIP 1 5 1 6 to ON 27 SWITCH 1 Function Setting Default AE O INE Tr ov or mr ov om 9 EC oF on or OFF OF OF ON ON OF OF ON N OFF 9600 BPS FF FF usmws om ov on XON XOFF O AI RS232 C Handshaking F F F F 28 Function
16. tility 13 Installation 1 Download EasySet OPOS driver file and install 2 Complete the installation of OPOS driver 3 File is located at Start gt All Programs gt EasySet gt OPOS gt Execute EasySet_OPOS prgram Setup EasySet OPOS SETUP Ver 2 1 a a CashDrawer DeviceClass Device Name Device Description ADK Version PORT Add New LON Rename LDN Remove LDh emove Device evice Setup Port Range NvImage Exit Click Add New Device to install new printer 14 EasySet OPOS SETUP Ver 2 1 a POSPrinter CashDrawer DeviceClass Device Name Add New Device Select Device Name and Device Type then click Add Select Device Type Selectable between serial parallel and USB types DeviceClass POSPrinter Device Name ECP 500A9S Device Description Thermal POS Printer Select newly added printer and enter Device Setup ADK Version POSBANK Thermal1 0 0 PORT COM1 N unit Remove Device Ql Device Setup Add New LON Rename LDN Remove LDN Port Range NvImage Exit Add New Device ame LDN TE EasySet OPOS SETUP Ver 2 1 ECP 500A9S Printer Settings Device Name ECP 500A9S Port comt Bit Length a hit InputBuf 1024 StopBit bt OutputBuf 1024 BaudRate 9
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