Home

Manuals - CNET Content Solutions

1. 26 Using the keyboard and mouse scsscsscssscessessesssessecssesseceseseesoesseessecssesaeessesseceseesssesseseceeecseseseeesseeseesenesaess 27 USING CE KEYS ci cscs e RL 27 Using the actiori Keys eerta ento sisdccssasdualace A RE NEEE 27 Using the ESPRIT III 28 Using ALT GR key combinations ceci ess esee enn etn te einen tette tntens n 28 Using the integrated numeric keypad ecesescesceeeeecesceeeeeeeceseseeceeecaesceseesesscesceseeseeseeeceseeaeenees 28 6 ITA ONIN WON IO oo S D 29 Initiating Sleep and Hibernation eese eeeseee eene rennen tnn tn nennen tns iter tns en nsn ts snas tnis kise insana 29 Intel Rapid Start Technology select models only eese eese tenerte 29 Manually initiating and exiting Sleep cccccsscssecssessecsscesscsscesseessesseceseneeceseaseceesseesaesseesaeesseeasees 30 Manually initiating and exiting Hibernation select models only esses 30 Setting password protection on wakeup sessi sses esee ener nete ene nrn enhn nnn snnt sinas nn sn nenn 30 Using the power Meter SEE 31 Selecting a power plan eere tertie tone nov etc oh cotone Een aee aer ORE aaa eM eC un aeaeaie Ea DNUS SER SEC VR ERR 31 Running on battery power ccsccssesessecssessscsscssecsscsecessesssesseseecsseseecsseseecsse
2. 9 HDMI port Connects an optional video or audio device such as a Hem high definition television any compatible digital or audio component or a high speed HDMI device 10 RJ 45 network jack Connects a network cable 11 External monitor port select models ILI only Connects an external VGA monitor or projector Using the webcam The computer has an integrated webcam that records video and captures photographs Some models may allow you to video conference and chat online using streaming video A Tostartthe webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam For details about using the webcam select Start Help and Support Using audio On your computer or on select models using an external optical drive you can play music CDs download and listen to music stream audio content from the web including radio record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or 20 headphones Chapter 4 Enjoying entertainment features Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Setting up HDMI audio on page 23 Before conn
3. If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 15 Become familiar with the computer hardware and software Go to Getting to know your computer on page 3 and Enjoying entertainment features on page 19 for information Update or purchase antivirus software Learn more at Using antivirus software on page 43 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 49 Fun things to do You know you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV and watch the video on TV For more information see Connecting video devices by using an HDMI cable on page 22 You know you can listen to music on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 20 You know you can create a powerful presentation with Microsoft applications But did you know you can also connect to a projector to share your ideas with a group See Connecting video devices by using a VGA cable select models only on page 21 Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text See Using TouchPad gestures on page 25 Best practices 1 More HP resources You have already used
4. By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a full refund subject to the refund policy of your seller For any further information or to request a full refund of the price of the computer please contact your seller Safety warning notice Z WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 1 iv Safety warning notice Processor configuration setting select models only iy IMPORTANT Select computer models are configured with an Intel Pentium N35xx N37xx series or a Celeron N28xx N29xx N30xx N31xx series proces
5. On some models the wireless light is amber when all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless button to turn on or turn off the wireless devices simultaneously Individual wireless devices can be controlled through HP Connection Manager Connecting to a wireless network 15 Using HP Connection Manager select models only HP Connection Manager provides a central location for managing your wireless devices and an interface for sending and receiving SMS text messages HP Connection Manager allows you to manage the following devices e Wireless local area network WLAN Wi Fi e Bluetooth HP Connection Manager provides information and notifications on connection status power status and SMS text messages Status information and notifications are provided in the notification area at the far right of the taskbar To open HP Connection Manager select Start All Programs HP Help and Support HP Connection Manager For more details about using HP Connection Manager see the HP Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To use operating system controls select Start Control Panel Network and Internet Network and Sharing Center For more information select Start
6. your work will return to the screen Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 2 3 4 Select Start Control Panel System and Security Power Options In the left pane click Require a password on wakeup Click Change Settings that are currently unavailable Click Require a password recommended 4 Ef NOTE If you need to create a user account password or change your current user account password 5 click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 Click Save changes Chapter 6 Managing power Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge e Todisplay the percentage of remaining battery charge and the current power plan move the pointer over the Power Meter icon at the far right of the taskbar e X Toaccess Power Options or to change the power plan click the Power Meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The battery icon displays a message if the battery reaches a low or critical battery level Selecting a power plan A power plan manages how the computer uses power and helps you conserve
7. 13 LEAD GUS oes cates Q 14 3 Connecting toa BeEwoIK reisis ahri Misses inbe iE 15 Connecting to a wireless network ccccessesssessesecssecsecssesccssesascsscesecessessecesessecesesseceseseecaessaecaessaesaeesaeesseeseees 15 Using the wireless controls cccssesssesseescessesssescecsecseecsesssesaeesseesecssesecessestecsseesessesaeesseesaessnesaees 15 Using the wireless button eeeesesse sees esses esee eee teen entente treten etre thier 15 Using HP Connection Manager select models only sess 16 Using operating system controls cesses sees sees enne nnne nnne nnne nnn 16 Connecting to a WEAN eret eene terea pene ne sene te sea ane ee s a ea chandcacsentasuenas ERO 16 Using Bluetooth wireless devices select models only esses 17 Connecting to a wired network elei esses ukaas e enne nensis annis tns tastes kaar E assa stas esas saneta s sans ss As 17 Connecting to a local area network LAN eese sees ee eere tenente nnn tn tnnt nn tn trennen 17 Sharing data and drives and accessing software eee essesseeeeee sente tnntn entes tn stetit 17 4 Enjoying entertainment features ooo reet ooo ette a rea err r Re PE Eee FPEFEF EY Pob habe abeo FE 0 Se Pa eee Pee EEP ES eee E YEA FE VEH YE ie 19 Multim
8. 28 previous track or section 27 switch screen image 27 volume down 27 volume mute 27 volumeup 27 wireless 28 airport security devices 37 antivirus software using 43 audio out headphone audio in microphone jack 5 20 B backing up software and information 44 backups 49 battery conserving power 32 disposing 33 replacing 34 storing 33 batterybay 13 battery information finding 32 battery power 31 battery release latch 13 battery temperature 33 best practices 1 BIOS determining version 46 downloading anupdate 46 updating 46 Bluetooth device 15 17 Bluetooth label 14 boot order changing 53 bottom 14 buttons left TouchPad 9 optical drive eject 4 power 11 right TouchPad 9 C caps lock light identifying 10 caring for your computer 38 cleaning your computer 38 components bottom 13 display 7 leftside 5 right side 4 top 9 computer traveling 33 connecting toaWLAN 16 connector power 5 conservation power 32 corporate WLAN connection 16 critical battery level 33 critical security updates installing 43 D deleted files restoring 52 Disk Cleanup software 38 Disk Defragmenter software 37 E electrostatic discharge 56 esc key identifying 12 external AC power using 34 external monitor port 5 21 external monitor port identifying 20 F firewall software 43 fn key identifying 12 28 funthingsto do 1 H hard drivelight 4 HDMI configuring audio 23 HDMI port connecting 22 HDMI port ident
9. Battery release latch Releases the battery 4 Speakers 2 Produce sound Bottom 13 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer iy IMPORTANT Alllabels described in this section will be located in one of 3 places depending on your computer model affixed to the bottom of the computer located in the battery bay or on the back of the display e Service label Provides important information to identify your computer When contacting support you will probably be asked for the serial number and possibly for the product number or the model number Locate these numbers before you contact support Your service label will resemble one of the examples shown below Refer to the illustration that most closely matches the service label on your computer E3 JOOQOQOOOQE Seria OOOO MNAO Serial XXXXXXXX IBI HERE IEEE UE NI in Ll JC Produc OOO SENIBTIEE A Warranty yl Model XXXXXXX Rex GOOD IDOL P PEREU ATAARE TAEAE RESES ME LET LL LULELT Component 1 Serial number 2 Product number 3 Warranty period 4 Model number select models only e Microsoft Certificate of Authenticity label select models only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Wind
10. Help and Support Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is on If the wireless light is off press the wireless button A NOTE On some models the wireless light is amber when all wireless devices are off 2 Clickthe network status icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the WLAN is a security enabled WLAN you are prompted to enter a security code Type the code and then click OK to complete the connection A NOTE If no WLANsare listed you may be out of range of a wireless router or access point ET NOTE If you do not see the WLAN you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed allowing you to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection A NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors 16 Chapter3 Connecting to a network Using Bluetooth
11. In addition register to receive automatic update notifications when they become available Cleaning your computer 38 Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration for example disposable wipes which come in a variety of brands e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure that a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included in the product Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches Chapter 7 Maintaining your computer Cleaning procedures Follow the procedures in this section to safely clean your computer ZA WARNING To prevent electric shock or damage to components do not attempt to clean your computer while it is turned on e Turn off the computer e Disconnect AC power e Disconnect all powered external devices A CAUTION To prevent damage to internal components do not spray cleaning agents or liquids directly on any computer surfac
12. device 7 USB 3 0 port Connects an optional USB device such as a keyboard mouse Bi external drive printer scanner or USB hub 8 USB 2 0 port Connects an optional USB device such as a keyboard mouse ae external drive printer scanner or USB hub 9 Q Audio out headphone Audio in microphone Connects optional powered stereo speakers headphones optional headset microphone This jack does not support optional microphone only devices Left side 5 6 Component Chapter 2 Getting to know your computer Description WARNING To reduce the risk of personal injury adjust the volume before using headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone Display NOTE Refer to the illustration that most closely matches your computer Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antenna Send and receive wireless signals to communicate with wireless local area networks WLANs 3 Webcam light
13. e Remove the battery from the computer when it is not being used or charged e Turn off wireless devices when you are not using them e Disconnect unused external devices that are not plugged into an external power source such as an external hard drive connected to a USB port e Stop disable or remove any external media cards that you are not using e Before you leave your computer initiate Sleep or Hibernation or shut down the computer 32 Chapter6 Managing power Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level the power meter icon in the notification area displays a low or critical battery notification A NOTE For additional information about the power meter see Using the power meter on page 31 The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available e Connect an AC adapter e Connectan optional docking or expansion device e Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no p
14. eese 48 30 Backing up restoring and recovering aeieee ie ese rer us ecde ueque a e epe re eenG sa Po se soo Ta ane e P psi scccdaddedddessesauceuuusseeas 49 Grating DACKUPS m 49 Creating recovery media to recover the original system eese neret 49 What you need to KNOW esee eesseeeeee enne enn nenne nnne nnne nns nas eh seta sense tes tasa tas nnas 49 Creating the recovery media csssssessessesssessssssessecssessecesseescessesseeseeess 49 Creating system restore points cesecsscesseecsececeecesecesscceeeesscecsaceseeecsececaeceeeceseeceneeesseessaeeeeeeeaees 50 What you need to KNOW sess eesseeeeee eene enne nn nnne nnne nns testa seta sense tes tr asses nnns 50 Creating a system restore point eese cesse eeeseee esee seen eene enne tn sten setas etta sena 50 Backing up system and personal information eee eeseee eene ene nn nnn nnn 50 Tips for a successful backup csscesccescesscescessecscessecssenseceseseeceesseecaesaesaeesaesaeenseeaeeas 50 What you need to KNOW scsccsssesscescesscescessesssessecssesseceseseeceesseesaessaesnesaeseeeeeeeeeeseees 51 Creating a backup using Windows Backup and Restore esee 51 Restore and Isis ELM 52 Restoring to a previous system restore point esccessccesecsscesseeceececeececeessecesseceeeecss
15. not be available on your computer Computer risk Security feature Unauthorized use of the computer e Power on password Computer viruses Antivirus software Unauthorized access to data Firewall software Unauthorized access to Setup Utility BIOS settings and other Administrator password system identification information Ongoing or future threats to the computer Software updates Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable lock Locating your security software HP Security Assistant select models only provides a starting location for quick access to a collection of security software applications that are organized by task Instead of searching for each application through the Start menu and Control Panel HP Security Assistant allows you to access the applications for the following security tasks e Setting up Internet and antivirus security e Backing up and recovering files e Managing passwords user accounts and parental controls e Maintaining your computer and installing the latest HP and Windows updates To open HP Security Assistant select Start All Programs Security and Protection HP Security Assistant Using passwords A password is a group of characters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for
16. on the TouchPad zone and then drag them up down left or right fr A OR j Two finger tap Use the two finger tap to open the menu for an object on the screen A NOTE The two finger tap performs the same function as right clicking with the mouse e Taptwo fingers on the TouchPad zone to open the options menu for the selected object 26 Chapter 5 Navigating the screen Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions A NOTE Depending on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the keys You can quickly access information or perform functions by using certain keys and key combinations Using the action keys An action key performs an assigned function The icon on each of the function keys illustrates the assigned function for that key To use an action key function press and hold the key A CAUTION Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI on page 46 for inst
17. power and maximize performance The following power plans are available e HPRecommended Automatically balances performance with energy conservation e Power Saver Saves power by reducing system performance and screen brightness e High Performance Favors performance but may use more energy You can also create your own power plan and customize it to suit your needs Use HP Power Manager select models only or Windows Control Panel to select a power plan or to create your own plan To start HP Power Manager select Start Control Panel Hardware and Sound HP Power Manager To access the Power Options in the Control Panel select Start Control Panel System and Security Power Options and then select a power plan from the list Running on battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power and the display brightness decreases to conserve battery life The battery in the computer slowly discharges when the computer is off and unplugged from external power Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors User replaceable battery N WARNING To reduce potential safety issues use only the user replaceable battery provided with the computer a replacement battery provided by HP or a compat
18. restore point and then change your mind you can undo the restoration e You should create system restore points Before you add or change software or hardware o Periodically whenever the computer is running normally e System Restore also saves shadow copies of files that have been changed since the last restore point was created For more information about using shadow copies to restore see Help and Support Creating a system restore point 1 Select Start Control Panel System and Security System 2 Inthe left pane click System Protection 3 Clickthe System Protection tab 4 Click Create and follow the on screen instructions To restore see Restoring to a previous system restore point on page 52 Backing up system and personal information Your computer stores information that is important to you such as files emails and photos and you will want to keep that information even if you download a virus or the system stops working properly How completely you are able to recover your files depends on how recent your backup is As you add new software and data files you should create backups on a regular basis Tips for a successful backup 50 e Number backup discs before inserting them into the optical drive e Store personal files in the Documents Music Pictures and Videos libraries and back up these folders periodically e Savecustomized settings in a window toolbar or menu bar by taking a screen
19. the Extend option Go to Start gt Control Panel gt Appearance and Personalization gt Adjust screen resolution for best results Connecting video devices by using an HDMI cable To see the computer screen image on a high definition TV or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately To connect a high definition TV or monitor to your computer 1 Connect one end of the HDMI cable to the HDMI port on the computer Chapter 4 Enjoying entertainment features HDMI 2 Connectthe other end of the cable to the high definition TV or monitor 3 Press f4 to alternate the computer screen image between 4 display states e Computeronly View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e External device only View the screen image on the external device only Each time you press f4 the display state changes A NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Go to Start Control Panel Appearance and Personalization Adjust screen resolution for best results Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After
20. wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network Connecting to a local area network LAN Use a LAN connection if you want to connect the computer directly to a router in your home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 2 Plug the network cable into the network jack 1 on the computer Plug the other end of the network cable into a network wall jack 2 or router A NOTE Ifthe network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer T x a Sharing data and drives and accessing software When your computer is part of a network you are not limited to using only the i
21. you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Digital Output Device HDMI 3 Click Set Default and then click OK Toreturn the audio stream to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 Onthe Playback tab click Speakers 3 ClickSet Default and then click OK Using Intel Wireless Display and Wireless Music select models only Intel Wireless Display and Wireless Music allow you to transmit your computer content wirelessly to your receive display device such as HDTV monitor projector game console Blu ray player or DVR by using an Using video 23 optional wireless adapter purchased separately For details about using the wireless adapter see the manufacturer s instructions To open Intel Wireless Display select Start All Programs Intel WiDi A NOTE Before using the wireless display feature be sure that your wireless device is turned on 24 Chapter4 Enjoying entertainment features 5 Navigating the screen You can navigate the computer screen in the following ways e Touch gestures e Keyboard and mouse A NOTE An external USB mouse purchased separately can be con
22. IOS e Ifyou forget your administrator password you cannot access Setup Utility BIOS NOTE Theadministrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password e Mustbeentered each time you turn on or restart the computer or exit Hibernation e Ifyou forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE Theadministrator password can be used in place of the power on password NOTE Apower on password is not displayed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 42 Chapter8 Securing your computer and information 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc and then press f10 2 Use the arrow keys to select Security and then follow the on screen instructions Your changes take effect when the computer restarts Using Internet security software When you use your computer to access email a network or the Internet you potentially expose your computer to computer viruses spyware and other online threats To
23. On The webcam is in use 4 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 5 Internal microphone Record sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Display 7 8 Component 1 Internal display switch Description Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside of the computer 2 WLAN antenna 3 Webcam light Send and receive wireless signals to communicate with wireless local area networks WLANs On The webcam is in use 4 Webcam Records video and captures photographs Some models allow you to video conference and chat online using streaming video To use the webcam select Start gt All Programs gt Communication and Chat gt CyberLink YouCam 5 Internal microphone Record sound The antennas are not visible from the outs
24. Setup Instructions to turn on the computer and locate this guide For product details how to information and more use this table Resource Contents Setup Instructions e Overview of computer setup and features Help and Support e Abroadrange of how to information and troubleshooting tips To access Help and Support select Start Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html Worldwide support e Chatonline with an HP technician To get support in your language go to e Supporttelephone numbers http welcome hp com country us en wwcontact us html e HP service center locations Safety amp Comfort Guide e Proper workstation setup To access this guide select Start gt HP Support Assistant e Guidelines for posture and work habits that increase your comfort gt Next gt My computer gt User Guides and decrease your risk of injury or e Electrical and mechanical safety information Go to http www hp com ergo Regulatory Safety and Environmental Notices e Important regulatory notices including proper battery disposal information To access this guide select Start HP Support Assistant gt Next gt My computer gt User Guides Limited Warranty e Specific warranty information about this computer To access this guide select Start HP Support Assistant gt Next gt My
25. User Guide Copyright 2015 Hewlett Packard Development Company L P AMD and AMD Catalyst are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron and Pentium are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2015 Document Part Number 808731 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality Go to http windows microsoft com en us windows7 get know windows 7 for details To access the latest user guide go to http www hp com support and select your country Select Drivers amp Downloads and then follow the on screen instructions Software terms
26. able user initiated Hibernation using Power Options See Manually initiating and exiting Hibernation select models only on page 30 Initiating Sleep and Hibernation 29 30 Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways Close the display e Select Start click the arrow next to the Shut down button and then click Sleep To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press akey on the keyboard e Taporswipe the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen A NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before the computer will return to the screen Manually initiating and exiting Hibernation select models only You can enable user initiated Hibernation and change other power settings and timeouts using Power Options 1 2 3 4 5 Select Start click the arrow next to the Shut down button and then click Hibernate In the left pane click Choose what the power button does Click Change Settings that are currently unavailable In the When I press the power button area select Hibernate Click Save changes When the computer exits Hibernation the power lights turn on and your work returns to the screen A NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before
27. are the computer for traveling or shipping Back up your information to an external drive o Remove all discs and all external media cards such as digital storage cards from the computer o Turn off and then disconnect all external devices o Remove any media from the drive before removing the drive from a drive bay Traveling with or shipping your computer 39 40 A CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information o Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your luggage A CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a driv
28. ble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the system can run more efficiently A NOTE Itis not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision However depending on the size of your hard drive and the number of fragmented files Disk De
29. computer gt User Guides or Go to http www hp com go orderdocuments You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP may provide a printed HP Limited Warranty in the box For countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy of your warranty please include your product number warranty period found on your service label name and postal address IMPORTANT Do NOT return your HP product to the addresses above For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact us html 2 Chapter 1 Starting right 2 Getting to know your computer Finding your hardware and software information A Select Start gt Computer A list displays all the devices installed in your computer including optical drives solid state drives SSD ora secondary hard drive To find out wha
30. ctional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and the navigational function indicated by the directional arrows on the keys press the num lock key 28 Chapter5 Navigating the screen 6 Managing power Your computer can operate on either battery power or external power When the computer is running on battery power only and an AC power source is not available to charge the battery it is important to monitor and conserve the battery charge Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation Initiating Sleep and Hibernation Windows has two power saving states Sleep and Hibernation e Sleep The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power Your work is saved to memory allowing you to resume your work very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 30 e Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the co
31. d they can no longer be restored from the Recycle Bin or if files become corrupt restoring specific files is useful Restoring specific files is also useful if you ever choose to recover the original system using HP Recovery Manager You can only restore specific files that you have backed up before Restoring specific files using Windows Backup and Restore Windows allows you to restore files that were backed up using Windows Backup and Restore 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to restore your backup A NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Recovering the original system using HP Recovery Manager HP Recovery Manager software allows you to repair or recover the computer to its original factory state What you need to know e HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the disc provided by the manufacturer e A system recovery should be used as a final attempt to correct computer issues If you have not already tried restore points see Rest
32. dates elei sees eee eene enne nnn nnne nnne nnn tenens na 43 Installing HP and third party software updates eese esee eee eene enne nn nnns 44 Securing your wireless network sccsscesccescssscsscessesssessesscensecesessecsesseeceesseesaeeseessecsseeseeesseseecseesesseseeesaeeseesaess 44 Backing up your software applications and information ccsscssecsecssessscsssssecessssscesseescensessecseeceesaeeseeenees 44 Using an optional security cable lock esee siae es ses seee eee ee enne nn etes tn se tnss tens tns thee nete th sns 44 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI eec ecce eese e eere nee eene eene 46 Starting Setup Utility BIOS eseeesseeseseeeeeeeeenn ennt tentent tn trtnt netos nne nen sete this te tese tenen 46 Updating the BlOS t 46 Determining the BIOS version ccsssscsssssesscsssecssessessscsseesscessessseseesssesseceseseeseeseeeceesseeseesseeseess 46 Downloading a BIOS update ccssccsscssscsscessesscessesssessecssessecsesseeseessseseeessesaeeaeeeseeesseseeeseeseeesseass 46 Using HP PC Hardware Diagnostics UEFI ccsssccsscssssssssescscsssscsssessecsesesesesseseseseseceeseseseceesesecessesesenesseeeaeaes 47 Downloading HP PC Hardware Diagnostics UEFI to a USB device
33. e Liquids dripped on the surface can permanently damage internal components Cleaning the display All in Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a Soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe A NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad keyboard or mouse ZA WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface A CAUTION To prevent damage to internal components do not allow liquids to drip between the keys e To clean the TouchPad keyboard or mouse use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe e Toprevent keys from sticking and to remove dust lint and particles from the keyboard use a can of compressed air with a straw extension Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe e Prep
34. e use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use your computer before you turn it on If you are traveling internationally follow these suggestions o Check the computer related customs regulations for each country or region on your itinerary o Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary ZA WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances Chapter 7 Maintaining your computer 8 Securing your computer and information Computer security is essential for protecting the confidentiality integrity and availability of your information Standard security solutions provided by the Windows operating system HP applications the non Windows Setup Utility BIOS and other third party software can help protect your computer from a variety of risks such as viruses worms and other types of malicious code iy IMPORTANT Some security features listed in this chapter may
35. e the downloaded file from your hard drive Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface UEFI that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components To start HP PC Hardware Diagnostics UEFI 1 Turn on or restart the computer quickly press esc and then press f2 The BIOS searches three places for the diagnostic tools in the following order a Connected USB drive ET NOTE Todownload the HP PC Hardware Diagnostics UEFI tool to a USB drive see Downloading HP PC Hardware Diagnostics UEFI to a USB device on page 48 b Hard drive c BIOS When the diagnostic tool opens use the keyboard arrow keys to select the type of diagnostic test you want to run and then follow the on screen instructions Using HP PC Hardware Diagnostics UEFI 47 48 Ef NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device A NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Provides access to the latest UEFI versio
36. ecaesseesaes 34 viii Troubleshooting power problems ccsccsssesscescesscessessecssessecesessesesessecaeceesaeesaeeeceseesssesseessenseess 34 Refreshing your software content with Intel Smart Connect Technology select models only 35 Shutting eo E TA IPTE R 35 7 Maintaining your computer b pei tta PE poe SE PEER e E poS PE PEE REF aano Ta SERERE EE CER REPRE REPE PEE RAE REEREPRS PERSA RA Ua ERa SR AERE RR PEE ER ERA PA 37 Improving performance cceseessessesscessecstessessecssecaecssessscsseesscessesssessessecssecsecaseaeesseeseesaesaesaeesaceeeeeseeessesseessees 37 Handling drives ei eee oro tenen o a SER a saa so NNUS ER ERE eee Weleda ERREUR RA ARREN 37 Using Disk Defragmenter cccccesscessessesssessecssescecssessecoessesaecssesseeeseesssessessessecsessseseessesseessnesanss 37 Using Disk CleanUp E 38 Updating programs and drivers cccccsccssesssessecsecssecsecscessecssesseescesseesseseeeseeseecsseneeseseseecaesaaeeaeeseesaneseeenseessess 38 Cleaning your computer ccsccssessecsscssecsscssessscessesssessesssessecsecsesseesseeseesseesaecaeesaesssseseessseseecsseaescsseseesaeseesaess 38 a hie RR 39 Cleaning the display All in Ones or Notebooks essent 39 Cleaning the sides or cover sccsscssscsscesscescessecssesseceseseeceseseesoeeseesasesaeseesseseseesseeseees 39 Cleaning the Touc
37. ecovery Manager from the list e Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the F11 System Recovery message is displayed on the screen 2 Click System Recovery in the HP Recovery Manager window 3 Follow the on screen instructions Recovering using the recovery media 1 If possible back up all personal files 2 Insert the first recovery disc into the optical drive on your computer or an optional external optical drive and then restart the computer Insert the recovery flash drive into a USB port on your computer and then restart the computer A NOTE Ifthe computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 53 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash drive Restore and recovery 53 1 Insert the flash drive into a USB port Restart the computer Press esc while the computer is restarting and then press f9 for boot opti
38. ecting audio devices be sure to adjust the volume Connecting headphones and microphones You can connect wired headphones or headsets to the audio out headphone audio in microphone jack on your computer Many headsets with integrated microphones are commercially available To connect wireless headphones or headsets to your computer follow the device manufacturer s instructions Z WARNING To reduce the risk of personal injury lower the volume setting before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To access this guide select Start HP Support Assistant Next My computer User Guides Using sound settings Sound settings control volume sounds applied to programs speakers microphones headsets and other audio features on your computer To view or change the volume 1 Select Start gt Control Panel gt Hardware and Sound 2 Under Sounds select Adjust system volume and then follow the on screen instructions To view or change sound settings 1 Select Start gt Control Panel gt Hardware and Sound 2 Select Sound and then follow the on screen instructions For more information about the audio features on your computer refer to Help and Support A Select Start gt Help and Support Using video Your computer is a powerful video device that enables you to watch streaming video from your favorite websit
39. ed information If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 29 To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options or see Managing power on page 29 Top 11 Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with the esc key or the spacebar 3 s Windows key Displays the Windows Start menu 4 Action keys Execute frequently used system functions 5 num lock key Turns the embedded numeric keypad on and off when pressed in combination with the fn key Alternates between the navigational and numeric functions on the integrated numeric keypad 6 Integrated numeric keypad When num lock has been enabled it can be used like an external 12 Chapter2 Getting to know your computer numeric keypad Bottom Component Description 1 aa Battery lock Locks the battery in the battery bay 2 Battery bay Holds the battery 3
40. edia features cicna intei deitate ee IR NR ea Se RUNI N RE sovdlescdedeasiaead Nee Suae AEEA DER 19 Using the WED COM secs ULP 20 Using nies 20 Connecting speakers uo rime a ERN sense cx secouaseexsoucaiveoseveesoddeds A NRR TAERE 21 Connecting headphones and microphones eee eese eese eene enne enne snnt sn nnn nn 21 vii USING sound settirigs iet ires de ve e ducks Iv sue ue E CEST E e En Fares t RR en un nel pe UN De 21 URRZDIIM 21 Connecting video devices by using a VGA cable select models only sess 21 Connecting video devices by using an HDMI cable esses eese eene 22 Setting up HDMI audio ccecessecssesessecssecsscscesceseesscessesscessecsecsseceeseseseecssessesaseaaes 23 Using Intel Wireless Display and Wireless Music select models only ssssssss 23 5 Navini She SCEPOR Los o d d HERHAENHAMU DEDEFIU aut ERE HALLAN eee 25 Using TouchPad gestures scsccsssssscsssesscescesscessessesssecsecsseseecseesaessecsaeeseeaeeasseseeessesseessesseceesaeesaessaesaessaeseeaeses 25 MAP RUS RES 25 TWO finger PINCH ZOOM REM 26 TWO FIMGER SGFOU 26 TWOSFIN GER tapesi Sesk cae
41. eeeseeeseeeesees 52 Restoring specific files ese tti test eere ee sees ste ode tes RR Deua SE age ge REA SERRE NER g 52 Restoring specific files using Windows Backup and Restore 52 Recovering the original system using HP Recovery Manager essen ener 52 What you need to know scssscsssesscsscesscessessesseessecesesseceseseecoesseesaeseesanesaeseeeseeeseeseees 52 Recovering using HP Recovery partition select models Only 53 Recovering using the recovery media eese sese 53 Changing the computer boot order s csssssccescssecescsseessceseessceseesseeeseess 53 LE CUBE CERTI I m 55 T ero P Eai 55 Operating environment suce ceci eon n aee aeiia iiie i e Gu ae ano EY aC un ck non Haee UR aA 55 12 El ttr statiE Disc horo O cocos osse ena E uneE CH imn Eu eode shocks ecce eios a eda udacas eet espe res ETUR Ud RU ONOR 56 1 Starting right This computer is a powerful tool designed to enhance your work and entertainment To get the most out of your computer read this chapter to learn about best practices after setup fun things to do with your computer and where to go to get more HP resources Best practices After you set up and register the computer we recommend the following steps to get the most out of your smart investment
42. ersion of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility BIOS 1 Start Setup Utility BIOS 2 Use the arrow keys to select Main and then make note of your current BIOS version 3 Toexit Setup Utility BIOS without saving your changes use the tab key and the arrow keys to select Exit Exit Discarding Changes and then press enter Downloading a BIOS update A CAUTION Toreduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 46 Chapter9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI Select Start type ho support assistant and then select the HP Support Assistant program Follow the on screen instructions to identify your computer and access the BIOS update you want t
43. es and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a high definition multimedia interface HDMI port which allows you to connect a high definition monitor or TV iy IMPORTANT Be sure that the external device is connected to the correct port on the computer using the correct cable Check the device manufacturer s instructions if you have questions Connecting video devices by using a VGA cable select models only To see the computer screen image on an external VGA monitor or projected for a presentation connect a monitor or projector to the computer s VGA port Usingvideo 21 22 To connect a monitor or projector 1 Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown IOI P 2 Press f4 to alternate the screen image between 4 display states e Computer only View the screen image on the computer only e Duplicate View the screen image simultaneously on both the computer and external device e Extend View the screen image extended across both the computer and external device e External device only View the screen image on the external device only Each time you press f4 the display state changes A NOTE Adjust the screen resolution of the external device especially if you choose
44. ewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your computer should be regularly updated to correct security problems and improve software performance For more information see Updating programs and drivers on page 38 Installing critical security updates A CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert You can choose whether updates are installed automatically To change the settings select Start gt Control Panel gt System and Security gt Windows Update gt Change settings and then follow the on screen instructions Using Internet security software 43 Installing HP and third party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer To download the latest versions go to http www hp com support At this location you can also register to receive automatic update notifications when they become available If you have installed
45. fragmenter may take more than an hour to complete Improving performance 37 HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Follow the on screen instructions For additional information access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Updating programs and drivers HP recommends that you update your programs and drivers ona regular basis to the latest versions Updates can resolve issues and bring new features and options to your computer Technology is always changing and updating programs and drivers allows your computer to run the latest technology available For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers
46. g 10 network jack identifying 5 20 num lock key identifying 12 28 58 Index 0 operating environment 55 optical drive eject button identifying 4 optical drive identifying 4 original system recovery 52 P passwords Setup Utility BIOS 42 Windows 42 ports external monitor HDMI 5 20 22 Intel Wireless Display 23 Intel Wireless Music 23 USB 4 5 19 20 USB3 0 5 20 VGA 21 power battery 31 conserving 32 power button identifying 11 power connector identifying 5 power lights identifying 4 power meter 31 product name and number computer 14 public WLAN connection 16 5 20 21 R recovering from the recovery discs 53 recovering the originalsystem 52 recovery 52 HP Recovery Manager 52 recovery discs 49 recovery media 49 recovery system 52 regulatory information regulatory label 14 wireless certification labels 14 restore points 50 restoring the original system creating recovery media 49 RJ 45 network jack identifying 5 20 RJ 45 network status lights identifying 5 S security cable lock installing 44 security cable slot identifying 4 serialnumber 14 serial number computer 14 service labels locating 14 setting password protection on wakeup 30 Setup Utility BIOS passwords 42 shipping the computer 39 shutdown 35 Sleep exiting 30 initiating 30 slots memory card reader 4 security cable 4 software Disk Cleanup 38 Disk Defragmenter 37 HP Connection Manager 16 software updates install
47. hPad keyboard or mouse eese 39 Traveling with or shipping your computer ccsccssscecsecsssecssecescecsececeessecessecestecstecseeesseecsececseessecesseeeseecsees 39 8 Securing your computer and information Lees ee ceres ee eee e eee s eese shes soos ses sese esses se esos sesso sesso s eeo 41 Locating your security software ccccessesscessesscessesssessessesosecsessseseecssescesascsaeeassssesssescessessecsseseecsesseesaesseesaess 41 USING pa5sWOLES 5 erret eiie cec eric der adii ai A E AE ee Re Ee RAS dacecestets 41 Setting Windows passwords eese sees eee eene enne nennen nn sth se nn sense testa se tes sse nass nenas snas 42 Setting Setup Utility BIOS passwords cccsssscscsesessssssesescsssecscseseseeseseseseseesescseseesceeseseeseaeaeseaes 42 Using Internet security software esee sees eene enne enn nennt tn sinet tanen seta sit setas ensis sias instar tnis sns sn 43 Using antivirus software eese ee seessese eese ee eene nn nnns nnn nnne tns th seas tr ss nns srs enses intensas ses nn nsns 43 Using firewall software en etna eet etn acne nonu eot aes ence d hs ent so rose d a da erae eae er a aaa e eg eaae e 43 Installing software updates ccsscssessssesssessecssessecssessecessesssessessecssesseceseseecsseseesaeeseesaeesaeeseseaseesesseessesseseeeees 43 Installing critical security up
48. help protect your computer Internet security software that includes antivirus and firewall features may be preinstalled on your computer as a trial offer To provide ongoing protection against newly discovered viruses and other security risks security software must be kept up to date It is strongly recommended that you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer Using antivirus software Computer viruses can disable programs utilities or the operating system or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be software you install on your computer and or network or it can be a combination of both hardware and software There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based fir
49. ible battery purchased from HP A CAUTION Removing a battery that is the sole power source for the computer can cause loss of information So before removing the battery save your work and initiate Hibernation or shut down the computer through Windows To remove the battery Using the power meter 31 1 Turnthe computer upside down on a flat surface with the battery bay toward you 2 Slide the battery lock latch 1 to unlock the battery and then slide the battery release latch 2 to release the battery 239 Ef NOTE Your computer may look slightly different from the illustration in this section ET NOTE The battery release latch automatically returns to its original position 3 Remove the battery from the computer 3 MO Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information select Start gt HP Support Assistant gt Next gt Battery and performance gt Power and battery gt HP Battery Check HP Support Assistant provides the following tools and information about the battery e Battery test e Information about battery types specifications life cycles and capacity Conserving battery power Use the following tips for conserving battery power and maximizing battery life e Lowerthe brightness on the display e Selectthe Power saver setting in Power Options
50. ide of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide select Start gt HP Support Assistant gt Next gt My computer gt User Guides Chapter 2 Getting to know your computer Top TouchPad o 6 Component Description 1 TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 Right TouchPad button Functions like the right button on an external mouse Top Lights Component Description 1 Caps lock light On Caps lock is on which switches the keys to all capital letters 2 s Mute light e Amber Computer sound is off e Off Computer sound is on 10 Chapter2 Getting to know your computer Buttons Component b 1 Power button Description e When the computer is off press the button to turn on the computer e Whenthe computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button down briefly to exit Hibernation CAUTION Pressing and holding down the power button will result in the loss of unsav
51. ifying 5 20 headphones and microphones connecting 21 Hibernation exiting 30 initiated during critical battery level 33 initiating 30 high definition devices connecting 22 23 hot keys description 28 using 28 HP and third party software updates installing 44 HP Connection Manager software 16 HP PC Hardware Diagnostics UEFI downloading 48 using 47 HP Recovery Manager 52 l input power 55 installing critical security updates 43 optional security cable lock 44 integrated numeric keypad identifying 12 28 integrated webcam light identifying 7 8 19 Intel Wireless Display 23 Intel Wireless Music 23 internal display switch identifying 7 8 internal microphones identifying 7 8 19 Internet security software using 43 Index 57 J jacks audio out headphone audio in microphone 5 20 network 5 20 RJ 45 network 5 20 K keyboard hot keys identifying 28 keypad integrated numeric 12 keys action 12 esc 12 fn 12 numlock 12 Windows 12 L labels Bluetooth 14 Microsoft Certificate of Authenticity 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 latch batteryrelease 13 lights AC adapter battery 5 capslock 10 harddrive 4 mute 10 power 4 RJ 45 network status 5 webcam 7 8 19 M maintenance Disk Cleanup 38 Disk Defragmenter 37 memory card reader identifying 4 memory card identifying 4 mouse external setting preferences 25 mute light identifyin
52. ing 43 sound settings usng 21 speakers identifying 13 20 storing a battery 33 supported discs 49 system recovery 52 system restore points 50 creating 50 T tap TouchPad gesture 25 temperature 33 testing an AC adapter 34 TouchPad buttons 9 using 25 TouchPad gestures tap 25 two finger pinch zoom 26 two finger scroll 26 two fingertap 26 TouchPad zone identifying 9 traveling with the computer 14 33 39 turning off the computer 35 two finger pinch zoom TouchPad gesture 26 two finger scroll TouchPad gesture 26 two finger tap TouchPad gesture 26 U unresponsive system 35 USB 3 0 port identifying 5 20 USB ports identifying 4 5 19 20 using external AC power 34 using passwords 41 using sound settings 21 using the power meter 31 using the TouchPad 25 V vents identifying 5 VGA port connecting 21 video 21 w webcam 20 webcam light identifying 7 8 19 webcam identifying 7 8 19 Windows Backup and Restore restoring files 52 Windows key identifying 12 Windows passwords 42 wireless button 15 wireless certification label 14 wireless controls button 15 operating system 15 wireless light 15 wireless network WLAN connecting 16 corporate WLAN connection 16 functionalrange 16 public WLAN connection 16 wireless network securing 44 WLAN antennas identifying 7 8 WLAN device 14 WLAN label 14 Index 59
53. io CD a DVD or a BD Lll I f11 Plays the next track of an audio CD or the next section of a DVD or a BD f12 Turns the Airplane mode and wireless feature on or off NOTE A wireless network must be set up before a wireless connection is possible Using the hot keys A hot key is a combination of the fn key and the esc key or the spacebar To use a hot key A Briefly press the fn key and then briefly press the second key of the combination Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations To type the rupee symbol on a keyboard that includes this key use the alt gr 4 key combination Region specific keyboards in India can use the ctrl shift 4 keys for the rupee symbol To learn about ALT GR key combinations go to the Microsoft Office website http www office microsoft com and search for ALT GR Using the integrated numeric keypad The computer includes an integrated numeric keypad and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad For more details about the integrated numeric keypad see Keys on page 12 Component Description num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function found on an external keypad this function is turned on at the factory and the navigational function indicated by the dire
54. k 2 Chapter 8 Securing your computer and information 3 Insert the security cable lock into the security cable slot on the computer 3 and then lock the security cable lock with the key 4 Remove the key and keep it in a safe place Using an optional security cable lock 45 9 UsingSetup Utility BIOS and HP PC Hardware Diagnostics UEFI Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility BIOS includes settings for the types of devices installed the startup sequence of the computer and the amount of system and extended memory Starting Setup Utility BIOS A TostartSetup Utility BIOS turn on or restart the computer quickly press esc and then press f10 A NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the computer from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the v
55. mputer powers down A NOTE You can manually initiate Hibernation See Manually initiating and exiting Sleep on page 30 and Manually initiating and exiting Hibernation select models only on page 30 A CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card ET NOTE Youcannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid Start Technology select models only For select models the Intel Rapid Start Technology RST feature is enabled by default Rapid Start Technology allows your computer to resume quickly from inactivity Rapid Start Technology manages your power saving options as follows e Sleep Rapid Start Technology allows you to select the Sleep state To exit from Sleep press any key activate the TouchPad or briefly press the power button e Hibernation Rapid Start Technology initiates Hibernation after a period of computer inactivity while the computer is in the Sleep state or when the battery reaches a critical level After Hibernation is initiated press the power button to resume your work A NOTE Rapid Start Technology can be disabled in Setup Utility BIOS If you want to be able to initiate Hibernation yourself you must en
56. n b 2 Go to http www hp com go techcenter pcdiags Click the Download link under HP PC Hardware Diagnostics and then select Run Option 2 Support and Drivers page Provides downloads for a specific product for earlier and later versions 1 2 3 Go to http www hp com Point to Support located at the top of the page and then click Download Drivers In the text box enter the product name and then click Go or Click Find Now to let HP automatically detect your product Select your computer model and then select your operating system In the Diagnostic section follow the on screen instructions to select and download the UEFI version you want Chapter 9 Using Setup Utility BIOS and HP PC Hardware Diagnostics UEFI 10 Backing up restoring and recovering Your computer includes tools provided by the operating system and HP to help you safeguard your information and retrieve it if ever needed Creating backups 1 Use HP Recovery Manager to create recovery media immediately after you set up the working computer 2 Asyouadd hardware and software programs create system restore points 3 As you add photos video music and other personal files create a backup of your system and personal information Creating recovery media to recover the original system After you successfully set up the computer you should create recovery discs or a recovery flash drive using HP Recovery Manager You will
57. nce and chat online using streaming video To use the webcam select Start All Programs Communication and Chat CyberLink YouCam 3 Internal microphone Records sound 4 USB 2 0 port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Multimedia features 19 Component 5 Speakers 2 Description Produce sound 6 Audio out headphone Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide select Start HP Support Assistant Next My computer User guides NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 7 USB 2 0 port Connects an optional USB device such as a keyboard a mouse external drive printer scanner or USB hub 8 USB 3 0 port Connects an optional USB device such as a keyboard Se mouse external drive printer scanner or USB hub
58. nected to one of the USB ports on the computer Select computer models have special action keys or hot key functions on the keyboard to perform routine tasks Some models may also have an integrated numeric keypad Using TouchPad gestures The TouchPad helps you navigate the computer screen and control the pointer using simple touch gestures You can also use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse To navigate a touch screen select models only touch the screen directly using gestures described in this chapter You can also customize gestures and view demonstrations of how they work Select Start gt Control Panel gt Hardware and Sound gt Devices and Printers gt Mouse Tap Use the tap double tap gesture to select or open an item on the screen e Point to an item on the screen and then tap one finger on the TouchPad zone or touch screen to select the item Double tap an item to open it Using TouchPad gestures 25 Two finger pinch zoom Use the two finger pinch zoom to zoom out or in on images or text e Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together e Zoomin by placing two fingers together on the TouchPad zone or touch screen and then moving your fingers apart Two finger scroll Use the two finger scroll to move up down or sideways on a page or image e Placetwo fingers slightly apart
59. need these recovery discs or recovery flash drive to perform a system recovery should the hard drive become corrupted A system recovery reinstalls the original operating system and then configures the settings for the default programs What you need to know e Onlyoneset of recovery media can be created Handle these recovery tools carefully and keep them in a safe place e HP Recovery Manager examines the computer and determines the required storage capacity for the flash drive or the number of blank DVD discs that will be required Use DVD R DVD R DVD R DL DVD R DL discs or a flash drive Do not use rewriteable discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software e If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website If you use an external optical drive it must be connected directly to a USB port on the computer not to a USB port on an external device such as a USB hub e Besurethat the computer is connected to AC power before you begin creating the recovery media e Thecreation process can take up to an hour or more Do not interrupt the creation process e Storethe recovery media in a safe location separate from the computer e fnecessary you can exit the pr
60. nformation that is stored in your computer Network computers can exchange software and data with each other Connecting to a wired network 17 18 A NOTE Whena disc like a DVD movie or game is copy protected it cannot be shared To share on the same network 1 Deo Amo e dee OM From the computer you are sharing select Start Computer Right click what you want to share and click Properties Select the Sharing tab and then select Advanced Sharing Select the Share this folder check box Type a name in the Share name text box Click Apply and then click OK To view the shared drive A Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Chapter 3 Connecting to a network 4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam enjoy and manage your music and download and watch movies Or to make your computer an even more powerful entertainment center connect external devices like speakers headphones monitor projector TV and on select models high definition devices Multimedia features Here are some of the entertainment features on your computer A NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Webcam light On The webcam is in use 2 Webcam Records video and captures photographs Some models allow you to video confere
61. not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information about connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Donot charge the computer battery while you are onboard aircraft e When charging or calibrating a battery e Wheninstalling or modifying system software e When writing information to a disc select models only e Whenrunning Disk Defragmenter on computers with internal hard drives e When performing a backup or recovery When you connect the computer to external AC power e Thebattery begins to charge e Thescreen brightness increases e Thepower meter icon on the Windows desktop changes appearance When you disconnect external AC power the following events occur e Thec
62. o download At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update A NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 2 3 5 Open Windows Explorer by selecting Start Computer Double click your hard drive designation The hard drive designation is typically Local Disk C Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update Double click the file that has an exe extension for example filename exe The BIOS installation begins Complete the installation by following the on screen instructions E NOTE Aftera message on the screen reports a successful installation you can delet
63. o 10 000 ft Nonoperating 15mto 12 192 m 50 ft to 40 000 ft Input power 55 56 12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions If removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted metal surface of the component If you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact support Chapter 12 Electrostatic Discharge Index A AC adapter testing 34 AC adapter battery light 5 action keys decrease screen brightness 27 Help and Support 27 identifying 12 increase screen brightness 27 next track or section 28 play pause resume
64. ogram before you have finished creating the recovery media The next time you open HP Recovery Manager you will be prompted to continue the process Creating the recovery media 1 Select Start and type recovery in the search field Select HP Recovery Manager from the list Allow the action to continue if prompted 2 Click Recovery Media Creation 3 Follow the on screen instructions to continue Creating backups 49 To recover see Recovering the original system using HP Recovery Manager on page 52 Creating system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A restore point contains information such as registry settings that Windows uses Restoring to a previous restore point allows you to reverse changes that have been made to the system since the restore point was created Restoring to an earlier system restore point does not affect data files saved or emails created since the last restore point but it does affect software you may have installed For example if you download a photo from a digital camera and then restore the computer to the state it was on the previous day the photo remains on the computer However if you install photo viewing software and then restore your computer to the state it was on the previous day the software will be uninstalled and you won t be able to use it What you need to know e fyourestore to a
65. omputer switches to battery power e The screen brightness automatically decreases to save battery life e Thepower meter icon on the Windows desktop changes appearance Troubleshooting power problems 34 Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e Thecomputer does not turn on e Thedisplay does not turn on e The power lights are off To test the AC adapter Chapter 6 Managing power 1 Shutdown the computer 2 Connectthe AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer e ifthe power lights turn on the AC adapter is working properly e Ifthepower lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be sure that the connections are secure e lftheconnections are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact support for information about obtaining a replacement AC power adapter Refreshing your software content with Intel Smart Connect Technology select models only When the computer is in the Sleep state Intel Smart Connect Technology periodically causes the computer to exit Sleep Smart Connect then updates the content for certain open applications and reinitiates Sleep As a result your work is immediately available to you as soon as you exit Sleep You do not have to
66. ons un N Select the flash drive from the boot options window 54 Chapter 10 Backing up restoring and recovering 11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer The computer operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 2 31 A 45W 19 5 V dc 9 3 33 A 65 W OO DC plug of external HP power supply A NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms ET NOTE The computer operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft t
67. oring to a previous system restore point on page 52 and partial restores see Restoring specific files on page 52 try them before using HP Recovery Manager to recover your system e Asystemrecovery must be performed if the computer hard drive fails or if all attempts to correct any functional computer issues fail 52 Chapter 10 Backing up restoring and recovering e If the recovery media do not work you can obtain recovery discs for your system from the HP website e X TheMinimized Image Recovery option is recommended for advanced users only All hardware related drivers and software are re installed but other software applications are not Do not interrupt the process until it is complete otherwise the recovery will fail Recovering using HP Recovery partition select models only The HP Recovery partition select models only allows you to restore your system without the need for recovery discs or a recovery flash drive This type of recovery can only be used if the hard drive is still working To check for the presence of a recovery partition select Start right click Computer then select Manage Disk Management If the recovery partition is present a Recovery drive is listed in the window A NOTE Recovery discs have been included if your computer did not ship with a recovery partition 1 Access HP Recovery Manager in either of the following ways e Select Start and type recovery in the search field Select HP R
68. ower source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged user replaceable battery with a charged battery or connect the AC adapter to the computer and to external power 2 ExitHibernation by pressing the power button Storing a user replaceable battery A CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If your computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately in a cool dry place to prolong the battery charge A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Disposing of a user replaceable battery ZA WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water See the Regulatory Safety and Environmental Notices for proper battery disposal To access this guide select Start HP Support Assistant Next My computer User Guides Running on battery power 33 Replacing a user replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is
69. ows 8 or Windows 8 1 do not have the physical label but have a Digital Product Key electronically installed 935 Ef NOTE This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8 1 operating system with HP approved recovery methods e Regulatory label s Provide s regulatory information about the computer e Wireless certification label s Provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 14 Chapter2 Getting to know your computer 3 Connecting to a network Your computer can travel with you wherever you go But even at home you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection This chapter will help you get connected to that world Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device Connects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN the mobile wireless device in your compute
70. ows Backup and Restore You can select the level you want to back up from individual folders to drives The backups are compressed to save space To back up 1 Select Start gt Control Panel gt System and Security gt Backup and Restore 2 Follow the on screen instructions to schedule and create a backup A NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information To restore see Restoring specific files using Windows Backup and Restore on page 52 Creating backups 51 Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably Usually uninstalling the software fixes the problems If uninstalling does not fix the problems you can restore the computer to a previous system restore point created at an earlier date and time To restore to a previous system restore point when the computer was running correctly 1 Select Start Control Panel System and Security System 2 Inthe left pane click System Protection 3 Click the System Protection tab 4 Click System Restore and follow the on screen instructions Restoring specific files If files are accidentally deleted from the hard disk an
71. r communicates with a wireless router or a wireless access point e Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support Select Start Help and Support Using the wireless controls You can control the wireless devices in your computer using these features e Wireless button wireless switch or wireless key referred to in this chapter as the wireless button e HP Connection Manager software e Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices and on select models one or two wireless lights All the wireless devices on your computer are enabled at the factory and if your computer has a wireless light the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is off all wireless devices are off A NOTE
72. ructions on opening Setup Utility BIOS and then follow the instructions at the bottom of the screen After you have disabled the action key feature you can still perform each function by pressing the fn key in combination with the appropriate action key Icon Key Description P f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooting tools and access to support f2 Decreases the screen brightness incrementally as long as you hold down the key alle f3 Increases the screen brightness incrementally as long as you hold down the key TT f4 Switches the screen image between display devices connected to the system For example if IL 3I a monitor is connected to the computer repeatedly pressing this key alternates the screen image from the computer display to the monitor display to a simultaneous display on both the computer and the monitor f6 Mutes or restores speaker sound qe r f7 Decreases speaker volume incrementally as long as you hold down the key t f8 Increases speaker volume incrementally as long as you hold down the key f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD i Using the keyboard and mouse 27 Icon Key Description f10 Begins pauses or resumes playback of an aud
73. s 6 Optical drive eject button Releases the disc tray 7 Security cable slot Chapter 2 Getting to know your computer Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side Component z 1 Power connector Description Connects an AC adapter jack earbuds a headset or a television audio cable Also connects an 2 AC adapter battery light e White The AC adapter is connected and the battery is fully charged e Blinking white The AC adapter is disconnected and the battery has reached a low battery level e Amber The AC adapter is connected and the battery is charging e Off The battery is not charging 3 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 External monitor port select models only Connects an external VGA monitor or projector IL 3I 5 RJ 45 network jack lights Connects a network cable e White The network is connected e Amber Activity is occurring on the network 6 HDMI port Connects an optional video or audio device such as a high HON definition television any compatible digital or audio component or a high speed HDMI
74. seesaesseesaeeseesaeesaesaeeesseeeessessessseess 31 User replaceable Battery assorrir ritenere oet tn herede Hn as Desa SE EE TE EE RS REN ANGE 31 Finding battery information cccsccsssssesssesesssesessecssecsscsseesseeseeessessecsseaseceesseesaesseesaneseesanesees 32 Conserving battery DOWer ccsccsscessessecssessecssessesssessessecseesseesessecseesesessesssessetecnsecsesaseseessesseesaess 32 Identifying low battery levels cccsscsssssscesseescessesssesseseecssecsesseeseesssesaecaecsaeceeeeeesseseeessensesseeass 33 Resolving a low battery level eiie eee esses eene ee rennen nn ntn ne nn sense taret s tns sais rns nsn nnn 33 Resolving a low battery level when external power is available 33 Resolving a low battery level when no power source is available 33 Resolving a low battery level when the computer cannot exit Hibernation 33 Storing a user replaceable battery eei eise eese eene nnne snas nn nnne nnne nn 33 Disposing of a user replaceable battery cccsscssessesssessecsseseecsecssesecssesecsesesceeceesesseseeeseeeeeees 33 Replacing a user replaceable battery lese esee esee eene trennen ennt nnn tnr nnn 34 Running on external AC power sssccsscssscsscessesscessessseseesssessecsesseeceesseeseesseesaeesscsaeeaseessessseseecssessecsseas
75. shot of your settings The screen shot can be a time saver if you have to re enter your preferences Chapter 10 Backing up restoring and recovering To create a screen shot 1 Display the screen you want to save 2 Copythe screen image To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document or graphics editing program and then select Edit gt Paste The screen image is added to the document 4 Save and print the document What you need to know e You can back up your information to an optional external hard drive a flash drive a network drive or discs e Connect the computer to AC power during backups e Allow enough time for the backup Depending on files sizes it may take more than an hour e Verify the amount of free space on your backup storage device before you back up e You should back up o o o Before adding or changing software or hardware Before the computer is repaired or restored On a regular schedule to be sure you have recent copies of personal information After you add many files for example if you saved videos from a birthday party Before using antivirus software to remove a malicious program After adding information that is hard to replace such as pictures videos music project files or data records Creating a backup using Windows Backup and Restore Windows allows you to back up files using Wind
76. sor and a Windows operating system If your computer is configured as described do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your computer will not restart You will have to perform a factory reset to restore the original settings vi Processor configuration setting select models only Table of contents BSR uper i s m 1 Best Practicas Sosiri fna reete etin A aasar eraa aaa costs LL eic mee ee EaR EEEE TL tunes 1 ibam HR 1 More HPir SOUr COS T 2 2 Getting to know Voll COIMDUIEOE ccecce I secasacectcaakaunbnavucaaa MR ERME EM ER RC E e S 3 Finding your hardware and software information eee eee esses eese een eene nnn nn snnt nn nnns ene stn senes 3 RIGINE SIC 2225 4 Leftside ssf D H 5 BIOL 7 To E M MR 9 IRI eb ep 9 cim E E 10 RI A M 11 Ci 12 o m aa
77. st 5 seconds Refreshing your software content with Intel Smart Connect Technology select models only 35 e Disconnect the computer from external power e Onmodels with a user replaceable battery remove the battery 36 Chapter6 Managing power 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition by using tools like Disk Defragmenter and Disk Cleanup This chapter also includes ways to update programs and drivers steps to clean the computer and tips for traveling with or shipping the computer Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup Handling drives Observe these precautions when handling drives Before removing or installing a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bub
78. t software is included on your computer select Start gt All Programs Finding your hardware and software information 3 4 Right side OGOS Component 1 Q Power light Description e On Thecomputer is on e Blinking The computer is in the Sleep state which is an energy saving mode The computer shuts off power to the display and other unneeded components e Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 Hard drive light e Blinking white The hard drive is being accessed 3 4 SD d Memory card reader USB 2 0 port Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card it until it pops out Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub 5 Optical drive Depending on your computer model reads an optical disc or reads and writes to an optical disc NOTE For disc compatibility information go to the Help and Support web page see More HP resources on page 2 Follow the web page instructions to select your computer model Select Drivers amp Downloads and then follow the on screen instruction
79. the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the same password for a Setup Utility BIOS feature and for a Windows security feature Use the following tips for creating and saving passwords Locating your security software 41 e Toreduce the risk of being locked out of the computer record each password and store it in a secure place away from the computer Do not store passwords in a file on the computer e Whencreating passwords follow requirements set by the program e Change your passwords at least every three months e Anidealpasswordis long and has letters punctuation symbols and numbers e Before you send your computer for service back up your files delete confidential files and then remove all password settings For additional information about Windows passwords such as screen saver passwords select Start Help and Support Setting Windows passwords Password Function User password Protects access to a Windows user account Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility BIOS contents Setting Setup Utility BIOS passwords Password Function Administrator password e Mustbeentered each time you access Setup Utility B
80. third party software after you purchased your computer regularly update the software Software companies provide software updates to their products to correct security problems and improve functionality of the software Securing your wireless network When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring and recovering on page 49 Using an optional security cable lock 44 A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see Getting to know your computer on page 3 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security cable loc
81. wait while updates are downloaded A Toenablethis feature or manually adjust the settings select Start gt All Programs gt Intel gt Intel Smart Connect Technology For additional information and a list of supported applications see the software Help Shutting down the computer A CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB or video port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command A NOTE Ifthe computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select Start gt Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided e Pressctrl alt delete and then click the Shut down icon on the display e Press and hold the power button for at lea

Manuals - CNET Content Solutions

Contents

Download Pdf Manuals

Related Search

Related Contents