User manual
Contents
1. 2 RS485 Network Connection 485A 485B 485A 485B RS232 RS485 Data Converter R2 or M2 MODEL BEEP GLED RLED For NC or NO INWDO door Se lock INWD1 system 3rd party controller with 26 bitswiegand output RJ45 1 RJ45 2 TCP IP RJ45 3 TCP IP 1 RS485 Single Connection RJ45 6 WDO WD1 Wiegand OUT RS232 RS485 Data 3rd party controller Converter with 26 bits wiegand GND 2 RS485 Network Connection RXD 485 GND 485 RS232 RS485 Data Converter 485 CONTENTS 11 For NC normally closed door lock system ame ALM Emergency break glass NC NC 3 Key switch Cc NC SE Release BUT button N Door sensor Doorbell En 7 DC12V L Power Supply For NO normally open door lock system EM lock NO Key switch B NO D Release button Door sensor Please refer to AdapTec AC Installer Manual YH f nore if you are using AdapTec AC DC12V Power Supply USB PORT NT A This feature i Linking with USB flash disk for remote data fat waleble is transfer AC900 TCP IP PORT 1 8 CT TOP Connect with CAT 5 cable for LAN connection one end to this port and another end to the computer s TCP IP Port TCP IP for Single Connection Linking the terminal to a single computer us ing TCP IP requires Ethernet 10 100Base T Crossover Cable The cable can be used i 3 to c2. To turn on RS485 connection and set the baudrate Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS485 connection to Y To change baudrate Press Menu gt Options gt Comm Opt gt Baudrate gt Change the Baudrate accordingly gt CONTENTS Using USB to Download Upload Data A USB flash disk is useful in cases where the terminal is installed far from a PC or there is a connection problem To determine the type of USB flash disks compatible with the terminal please refer to this link at fingertec com newsletter HL_74 html using USB Press Menu gt PenDrive Mgmt gt Choose the operation that you want to carry out via USB flash disk Communication Key Since the software is controlled by an activation code and a product key set the COMM key to zero Press Menu gt Options gt Comm Opt gt COMM Key gt Set to 0 gt CONTENTS 15 16 4 e USER Enrolling User The terminals can enroll fingerprint templates passwords and card information This chapter covers all possible user enrollments in the terminals Caution Enrollment of supervisor or administrator is important to ensure the terminals data safety Prior to enrolling a new user a supervisor has to be enrolled first by using any of the methods mentioned below Select Enroll Admin gt Choose the Privilege Level either Supervisor or Administrator to proceed FINGERPRINT ENROLLMENT It is recommended to enroll two fingers for one user ID One tem
3. USING TCP IP It is important to setup the Ethernet to connect the terminals using TCP IP connection Setting up the Ethernet is done by enabling the Ethernet function Press Menu gt Options gt Comm Opt gt Ethernet gt Yes Turn off the terminal after you have set the Ethernet setting to Yes Now plug in the network plug to the Ethernet interface and turn the power on Determining the Netmask Gateway and NetSpeed For TCP IP connection please configure the netmask gateway and netspeed for the terminal Press Menu gt Options gt Comm Opt gt NetMask gt Insert the numbers Press Menu gt Options gt Comm Opt gt Gateway gt Insert the numbers Press Menu gt Options gt Comm Opt gt NetSpeed gt Choose the speed of your Ethernet connection USING RS232 CONNECTION For connection via RS232 baudrate is the determinant of communication speed be tween the terminal and the software The higher the baudrate the faster the speed is To turn on RS232 connection and set the baudrate Press Menu gt Options gt Comm Opt gt RS232 gt Change the RS232 connection to Y To change baudrate Press Menu gt Options gt Comm Opt gt Baudrate gt Change the Baudrate accordingly USING RS485 CONNECTION For connection via RS485 baudrate is also the determinant of communication speed between the terminal and the software but the speed must be according to the speed of the converter Check your converter for the speed
4. Example 2 TIMEZONE SUN MON TUE WED THU FRI SAT 2 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 What does Time Zone 2 mean Time Zone 2 is showing variation in access schedule from 8am 12pm from Mondays to Fridays and users are not allowed any access on the weekends Example 1 TIMEZONE SUN MON TUE WED THU FRI SAT 2 0000 2359 1400 1800 1400 1800 1400 1800 1400 1800 1400 1800 0000 2359 What does Time Zone 3 mean Time Zone 3 is showing variation in access schedule from 2pm 6pm from Mondays to Fridays and users are not allowed any access on the weekends gt CONTENTS GROUPING When a group of users are having an almost similar time zone assignment they can be grouped together For example Time Zone 2 and Time Zone 3 are suitable for one group where users in this group checks in at 8 00 until 12 00 has a break time from 12 00 to 14 00 continue from 14 00 to 18 00 and no one is allowed access during weekends Therefore these users will be in Group Time Zone 1 The table below illustrates the Group Time Zone concept GROUP TIME ZONE TIME ZONE TIME ZONE TIME ZONE 1 2 3 There are a total of 5 Group Time Zones available in the system The system default is Group 1 and Time Zone 1 Therefore the newly enrolled users automatically will be in an unlocking status If those users are not included in the grouping combination setting they are given permission to record attendance but they can t unlock a
5. gt Enroll User gt Enroll Pwd gt New Enroll gt OK gt Key in User ID PIN gt OK gt Input your password gt LCD showing the ID with minus P to indicate that the user ID is using password gt OK Save Changing password Press Menu gt User Manage gt Enroll User gt Enroll Pwd gt ESC gt Input User ID gt OK gt Change your password gt LCD showing the ID with minus P to indicate that the user ID is using password gt OK Save gt CONTENTS FINGERPRINT AND PASSWORD ENROLLMENT The terminals offer a combination of fingerprint and password enrollment for better se curity Enrolling FP and password Press Menu gt User Manage gt Enroll User gt FP amp Pwd gt New Enroll gt OK gt Key in User ID PIN gt OK gt Input your fingerprint gt Input your password and confirm the password one more time gt LCD is showing the ID with minus OP to indi cate that the user ID is using a combination of fingerprint and password gt OK Save Verifying User 1 1 ONE TO ONE 1 N ONE TO MANY VERIFICATION METHOD WHAT IS IT FOR 1 1 One to One You have to identify your User ID before inputting any biomet rics feature for verification For example your user ID is 1008 One to one method requires you to key in user ID followed by your fingerprint to get verified 1 N One to Many You don t need to identify your User ID before inputting any bio metrics feature for verification Simply place your finger on t
6. SYSTEM General Settings ADJUSTING DATE TIME The function of the terminal is to record time attendance and door access activities of employees Precision in time and date cannot be compromised for the system to work ef ficiently Adjust Date Time according to your time zone Press Menu gt Options gt System Opt gt Date Time gt Select Value gt OK DATE FORMAT Date format differs based on countries for example in Malaysia the format used is date month year whereas in America month comes first Choose your date format according to your preference The default format is dd mm yy Press Menu gt Options gt System Opt gt Fmt gt Select Format gt OK SYSTEM LANGUAGE The terminals offers various languages to match your local requirements Maximum of 3 language packs are available in one terminal at a time and it s set according to your re quest during purchase Default language is English Press Menu gt Options gt System Opt gt Language gt Choose your language gt OK VOICE The terminal has certain voice commands to guide users during enrolment and to notify users during the identity verification process Press Menu gt Options gt System Opt gt Adv Option gt Voice gt Y N VOLUME Voice Control lets you control the level of volume emitted by the terminal Adjust Volume Default volume of the terminal s voice is 65 The volume can go as high as 100 and as low as 0 To sustain the performance of speaker
7. USB Flash Disk to proceed Uploading Short Messages Some the terminals can display a short messaging system on the LCD The SMS can be private or public To assign sms to an individual or all staff using USB Press Menu gt PenDrive Mng gt Upload SMS gt Insert the USB Flash Disk to proceed gt CONTENTS 25 26 8 ACCESS Using The Terminal as Door Access The terminals can be connected to door access accessories like electromagnetic lock doorbolt exit button etc to control access to doors FingerTec provides all kinds of door lock accessories which can be viewed at accessory fingertec com Make sure you understand the access options offered in the terminal and do necessary configurations for your door access system Access Options This function determines user s accessibility or authority to enter certain doors TIME ZONE The period where a user is allowed access is called TIME ZONE or time period TP In total there are 50 time zones available in FingerTec fingerprint models Each Time Zone has 7 time slots for Monday until Sunday To define time zone Press Menu gt Options gt Access Options gt Define TP gt Select the Time Zone number and determine the time for each day Example 1 1 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 0900 1800 What does Time Zone 1 mean Time Zone 1 consists of a constant access time for a period of one week where a user checks in at 9 00 and leaves at 18 00
8. gt Duress Options gt Help Key gt Y Then press and hold the down arrow for 3s followed by the duress fingerprint verification to trigger alarm TRIGGER METHODS The terminals offer 3 types of alarm trigger method Press Menu gt Options gt Access Op tions gt Duress Options gt Choose your method gt Y You can choose one method only ALARM TRIGGER METHOD WHAT DOES IT MEAN 1 1 Trigger Triggering alarm using 1 1 method 1 N Trigger Triggering alarm using 1 N method Password Trigger Triggering alarm using password method Do not using the same method and the same fingerprint during normal working days to avoid triggering the alarm system and disrupting working environment ALARM DELAY Set the timer to set off the alarm after successful duress finger verification The time range is from 0 to 254s The type of output for alarm is NO NC Press Menu gt Options gt Access Options gt Duress Options gt Alarm Delay gt Set your value gt OK Alarm Count There is a limit to unsuccessful verification by a user Predefine the value of unsucessfull verifications sofuat if a user exceeds the allowed times the alarm will be triggered if your terminal is installed with an alarm system Press Menu gt Options gt Access Options gt Alarm CNT gt Define the value gt OK Group Verification Type This function offers various verification type s for every group that can be set accord ing to time Description of verific
9. gt User Manage gt Delete gt Input the User ID and wave the card at the induc tion area gt The LCD will ask whether you want to delete the User ID C gt The terminal will ask whether you want to delete User ID gt And to delete user Press OK to all Once the card has been emptied it can be used again gt CONTENTS 33 12 AUTO TEST Who should do the Auto Test Auto Test page is to diagnose or analyze the conditions in the terminal There are 6 tests available in the Auto Test page and only the administrator is allowed to perform the test Before running any tests kindly contact your reseller for advice or you could email support fingertec com Run All Tests At Once The Auto Test contains 6 tests and to run all of them at once Press Menu gt Options gt Auto Test gt Run All Test gt OK gt Pls keep Pwr On message will be displayed gt The terminal will run all tests and when finished the LCD will display the result such as this All 31 Bad 0 to indicate the level of breakdown in the terminal FLASH Test Press Menu gt Options gt Auto Test gt FLASH test gt OK gt Pls keep Pwr On message will be displayed gt The terminal will run all tests and when finished the LCD will display the result such as this All 31 Bad 0 LCD Test Press Menu gt Options gt Auto Test gt LCD test gt OK gt The screen will display lines of W Any missing Ws or jagged W indicates LCD error Escape t
10. maintain the Transaction Code 00 effectiveness of the terminal It is recommended to do the housekeeping of data from the software but there are 5 functions available in Data icon to enable you to manage data in the terminals Terminal Activity 00 Deleting Transaction Logs Delete Attendance Logs The fingerprint terminal stores every transaction logs of its user Once a user is enrolled and verified the logs will be kept in the terminal Sometimes housekeeping needs to be done to sustain the terminal s performance Please be certain before performing this operation because once the OK button is pressed all attendance logs will be lost Press Menu gt Options gt System Opt gt Adv Option gt Del Attlogs gt OK gt Delete OK Deleting All Data Clear All Data The fingerprint terminal contains all user data including User ID verifica tion methods fingerprint templates logs etc This operation allows deletion of all data in the terminal Please be certain before performing this operation because once the OK button is pressed all data will be lost Press Menu gt Options gt System Opt gt Adv Option gt Clear All Data gt OK gt Delete OK Managing User Privileges Clear Admin Privilege To access system menu it is recommended to enroll administra tor to the system Once administrator is enrolled every time someone presses the Menu button Admin Affirm message will be displayed Clear Admin Privilege operation allows
11. to do the test If no voice emitted contact your local reseller for support For more troubleshooting go to user fingertec com gt CONTENTS OTHER RESOURCES Information About FingerTec TO LEARN ABOUT GOTO Company and the products www fingertec com The latest updates Facebook Fan Page FingerTec Worldwide Twitter FingerTec To subscribe for FingerTec newsletter info fingertec com subscribenewsletter Technical Tips and Latest user fingertec com Product Updates and Upgrades Email info fingertec com Sales support fingertec com Technical Register for Warranty info fingertec com productwarranty FingerTec Accessory accessory fingertec com Copyright Notice amp Disclaimer COPYRIGHT NOTICE All rights reserved No part of this book may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by any information storage and retrieval system without written permission from FingerTec Worldwide Sdn Bhd Every precaution has been made to supply complete and accurate information Information in this document is subject to change without prior notice DISCLAIMER No person should rely on the contents of this publication without first obtaining advice from a qualified professional person The company expressly disclaims all and any liabil ity and responsibility to any terminal or user of this book in respect of anything and of the consequence
12. 000 S Logs Shows the number of Scanner Logs available for the terminal Manufactured Time Manu Time The date and time when the terminal was pro duced is displayed when you press Manu Time Serial Number of the Terminal Serial Num The serial number of the terminal is im portant to activate the software and to liaise with FingerTec Worldwide in support issues The Serial number is pasted on the back of the terminal but in case the sticker is damaged this is where you can retrieve the serial number Manufacturer Get the name of the manufacturer of the terminal here Device Name All models have different names If you don t know the name of the terminal that you are having get it here Algorithm Version FingerTec Worldwide has already released a few algorithm ver sions into the market since the year 2000 New algorithm version comes with some improvements This is where you can find terminal s algorithm version Firmware Version Support sometimes require a firmware version to resolve some support issues The version and date of the version is released is provided here For example Ver 6 20 Aug 19 2009 View MAC This feature is a security feature of the products Linking Software to the terminal requires the correct MAC address Without availability of MAC address the software will not be activated correctly All products are supplied with the correct MAC address to ease communication This is also to hinder people from using
13. ALARM Auto Alarm allows you to connect the terminal to third party alarm system Menu gt Op tions gt System Opt gt Adv Option gt Auto Alarm gt Y N gt OK SHOW SCORE The algorithm reads the minutiae points on a fingerprint for verification This operation allows you to choose to display the number of minutiae points being read by the ter minal If you choose Y the number will be displayed on the top right corner of the LCD screen Menu gt Options gt System Opt gt Adv Option gt Show Score gt Y N gt OK DEFINING WORK CODES The fingerprint terminal provides work code feature which allowing user to key in a pre defined numbers after verification The work code numbers are predefined in software The following table is showing examples of work codes Reasons Work code Check In 00 Check Out 01 OT start 04 Done 05 Sick Leave 10 Half day Leave 12 Emergency Leave 11 Meeting Client 20 Outstation 21 Workcode Mode 1 Verification followed by work code Workcode Mode 2 Work code followed by verification To disable Select No Menu gt Options gt System Opt gt Adv Option gt Work Code gt OK gt Select Preference gt OK Update Firmware FingerTec offer updates for the terminals regularly through software in a PC Always con sult your local reseller before you update firmware of the terminal or alternatively you can contact us at support fingertec com Save the latest firmware in a US
14. B flash disk before attempting this operation Press Menu gt Options gt System Opt gt Adv Option gt Upd Firmware gt OK gt Plug Pen Drive gt Insert the USB Flash Disk into the slot gt OK gt CONTENTS 21 22 System Information The terminals keep information of the system and this information is available for view ing by administrators NUMBER OF USERS IN THE TERMINAL USER COUNT Every model of the terminal has different user capacity depending on the number of templates a user has in a terminal For example if a terminal could contain 3000 finger print templates and a user is entitled to 2 templates enrolment the total user of the system would be 1500 To find out how many users are enrolled in a terminal Press Menu gt Sys Info gt User Cnt gt View the number QUANTITY OF FINGERPRINT TEMPLATES STORED IN THE TERMINAL FP COUNT This feature is NOT available in TimeLine 100 model The terminals contain fingerprint templates and the capacity differs from one model to another To find out the number of fingerprint count in the terminal Press Menu gt Sys Info gt FP Cnt gt View the number QUANTITY OF ATTENDANCE LOGS SAVED IN THE TERMINAL ATT LOG Once verification is completed an attendance log will be stored in the terminal as record A terminal can contain up to 120 000 logs depending on the models Press Menu gt Sys Info gt AttLogs Cnt gt View the number NUMBER OF ADMINISTRATORS REGISTERED I
15. CONTENTS 7 8 Security Features Security features help protect the information in the terminal from being accessed by unauthorized individuals ADMIN AFFIRM Register an administrator into the system by enrolling fingerprints or a password to a user ID Press Menu gt User Manage gt Enroll Admin gt Choose enrollment method gt Perform enrolment and Save After enrolling an administrator the main menu can only be accessed by the administrator TAMPER SWITCH The fingerprint terminals come with a tamper switch located at the rear of the ter minals During installation the tamper switch is compressed against the back plate Any attempt to dismantle the terminal will trigger an alarm and a System Broken message will be displayed on the panel Cleaning Terminal CLEANING THE BODY Use a dry cloth to clean the terminal s body Do not use any liquids household clean ers aerosol spray solvents alcohol ammonia and abrasive solutions to clean the body of the terminal because it could damage it Restarting and Resetting Terminal If a feature isn t functioning as it should try restarting or resetting the terminals RESTARTING THE TERMINAL Push the On Off button or reset button on the terminal to restart the terminal If you can t restart the terminal or if the problem persists you might want to reset RESETTING THE TERMINAL Press Menu gt Option gt System Option gt Adv Opt gt Reset terminal Resettin
16. FING RIEC 20200 FINGERTEC FINGCRTEC AC900 R2 M2 Access Control amp Time Attendance System User Guide CONTENTS 3 4 CHAPTER 1 GETTING STARTED Viewing the User Guide in the Internet Terminal Included Accessories Included Printed Materials Activating Terminal Registering Terminal CHAPTER 2 BASICS Introduction to Products Overview Power On Off Button Keypad Battery Date Time Voice Control Security Features Cleaning Terminal Restarting and Resetting Terminal 5 8 CHAPTER 3 CONNECTION 30 SYNCING TERMINALS Installations Communications Ingress Online Activation Installation and Setup of Ingress Connecting Terminals to Ingress Using USB to Download Upload Data Communication Key 9 15 16 19 CHAPTER 4 USER Enrolling User Verifying User Types of Verification Method Adding User Information Deleting User Access Level Privilege 20 23 CHAPTER 5 SYSTEM General Settings Fingerprint Settings Update Firmware System Information Log Information Log Opt CHAPTER 6 DATA Deleting Transaction Logs Deleting All Data Managing User Privilege Resetting to Factory Settings 33 34 24 25 CHAPTER 7 USB Downloading Attendance Logs Downloading User Data Uploading User Data from USB to Terminal Uploading Short Messages 26 29 CHAPTER 8 ACCESS Using The Terminal as Door Access Access Options User Account Options Access Combination Lock Door Sens
17. N THE TERMINAL ADMIN COUNT A company can enroll several administrators to manage the system This function en able the company to check the number of administrator present for a particular termi nal Press Menu gt Sys Info gt Admin Cnt gt View the number NUMBER OF PASSWORD USERS AVAILABLE IN THE TERMINAL PASSWORD USER Users can do verification using PIN password and a combination of fingerprint and password To find out how many users are using password Press Menu gt Sys Info gt Password User gt View the number NUMBER OF TIME SCANNERS HAVE BEEN USED FOR VERIFICATION S LOGS S logs stands for scanner logs which means the number of times the scanner has been used for verification regardless of whether it is successful or not To view the scanner logs Press Menu gt Sys Info gt S Logs gt View the number of S Logs FREE SPACE INFORMATION FREE SPACE Find out the information about availability of space in your terminal through this func tion Press Menu gt Sys Info gt Free Space gt View the info Information available includes fingerprint count att log and S logs DEVICE INFORMATION DEV INFO Find out the information about your terminal through this function Press Menu gt Sys Info gt Dev Info gt View the info gt CONTENTS Information available includes AttLog 10k Shows the number of attendance logs that can be stored in the terminal for example for AttLog 10k 12 means 10 000 x 12 120
18. ascade hubs or to connect Ethernet stations back to back without a hub It works with both 10Base T and 100Base TX FRONT 12 CONTENTS JOINT 1 PIN JOINT 2 PIN TCP IP for Network Connection Linking the terminals to multiple computers using TCP TXt Le 3 RX IP requires Ethernet 10 100Base T Straight Thru TX 2 e 6 RX Cable or whips The cable works with both RX 3 e ______e 1 TX 10Base T and 100Base TX connecting a network RX 6 e2 TX interface card to a hub or network outlet CONNECTOR PIN CABLE COLOR CONNECTOR TX le White Orange 1 TX TX 2 Orange 2 TX RX 30 White Green 3 RX 4 Blue 4 5a White Blue CSS RX bsn Green gO RX 7e White Brown _____ 7 8e Brown _ POWER SUPPLY PORT Insert the Power Adapter point to this port for power RS232 RS485 WIEGAND CONNECTION PORT RS232 Connection to a computer using RS232 cable RS485 Single Connection Connection to a single computer using RS485 wire RS485 Network Connection Connection to multiple computers using Daisy Chain connection Wiegand Output Connecting with third party connector or terminal s ACCESS CONTROL PORT Linking the terminal to door lock system Link all cables to the correct connection point s BELL PORT before attempting to connect the terminals to aan amp gt ft Linking the terminal to doorbell SEE Ingress Online Activation Ingress is a genuine software by FingerTe
19. ation types available in FingerTec fingerprint terminal is explained in Chapter 4 User Press Menu gt Options gt Access Options gt Group Ver Type gt Select the Group gt OK gt Select the time gt Down arrow and select Verification Type After finished press OK gt CONTENTS 29 9 RFID CARD FUNCTION feature is NOT available in AC900 amp M2 The fingerprint terminals are versatile and it can accept card verifications This chapter covers the Radio Frequency Identification or better known as RFID system The termi nals accept RFID card with specifications of 64 bit 125kHz Enrollment of RFID Card RFID can be enrolled alone with fingerprint or with password Each RFID card comes with a unique ID and the terminals will read from the numbers and match it with the card Enrollment of RFID is easy Press Menu gt User Manage gt Enroll User Admin gt Reg RFID gt OK gt Do you want to do new enrollment gt OK gt Insert the user ID gt OK gt Wave the card to the induction area and the machine will display the card number on the LCD along with the User ID gt OK gt The terminal will display User ID C meaning that the ID is enrolled with card gt OK Save Verification Using RFID Card Only In case you want the terminal to read only RFID card you can configure this selection by selecting RF on Group VerType under Access Options Multi verification Methods Using RFID The terminals allow multi verification
20. c Every FingerTec access control model comes bundled with a unique license key To start using the terminal with Ingress you must connect the terminal to Ingress and perform online activation Ingress reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet In case you do not have an Internet connection you would need to do offline activation Please send the serial number and models of your terminals to your local resellers or sup port fingertec com to request for a product key and activation key Installation and Setup of Ingress Install Ingress in a PC that fulifills Ingress minimum requirements Refer to http www fingertec com customer download postsales SUM Ingress E pdf for the Ingress user guide online Setup Wizard will require you to do online activation before connection establish between Ingress and terminals gt CONTENTS 13 14 Connecting the Terminals to Ingress DETERMINING TERMINAL NUMBER Identify the number of your terminals to differentiate them between one another In gress can connect up to 999 units of terminal Press Menu gt Options gt Comm Opt gt Dev Num gt Select the number USING TCP IP IP address is important as it is a unique address of the terminal in LAN Without the IP address locating the specific terminal is not possible To input the IP address of the terminal Press Menu gt Options gt Comm Opt gt IP Addr gt Key in IP address
21. d gt Input a User ID gt Register your fingerprint gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to indicate that the process is successful Creating FPCard Create FPCard is a function that allows you to duplicate a fingerprint template already enrolled in the terminal to be copied into the card Therefore for access or attend ance you can choose to use your card or your fingerprint Menu gt User Manage gt FPCard Mng gt Enroll FPCard gt Input a User ID Make sure that this User ID has been enrolled with a fingerprint gt Show the Mifare Card at the induc tion area gt The LCD will display Write Succ to indicate that the process is successful Now you can gain access or report attendance using the card or the fingerprint gt CONTENTS 31 Registering FPCard Register FPCard is a function whereby you want to use your FP Card in other terminals in the company Menu gt User Manage gt FPCard Mng gt Reg FPCard gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to indicate that the proc ess is successful Now you can gain access or report attendance using the FP card Unregistering FPCard This is a function whereby you do not want to use your FP Card in any terminals in the company Menu gt User Manage gt FPCard Mng gt Unreg FPCard gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to ind
22. e blinking light is red The green light indicates that terminal is on standby mode Red blinking light may signal a problem in the terminal Charge your terminals for a few hours to avoid the red light from blinking Consult your reseller for technical advice gt CONTENTS 35 36 DUPLICATE FINGER APPEARS FingerTec is an intelligent terminal It will not accept the same fingerprint twice into its system If you have registered a finger into a FingerTec device the system would prompt Duplicate Finger when you try to enroll that finger for another time Choose a different finger to proceed RFID CARD DOESN T RESPOND Two possibilities for this problem Have you registered the card to the terminal The card must be registered to the terminal before the terminal could read the infor mation in the card Refer to chapter 8 User page 29 for card enrollment Have you assigned the user ID to the verification group that supports RFID card Without setting the terminal that you are under a group that supports RFID card the FingerTec terminal wouldn t read your card NO SOUND A few things could cause this problem The terminal voice mode is silent Perhaps someone has turned off the voice in your terminal or reduced its volume to 0 Refer to Chapter 5 System to under Voice to rectify Speaker is damaged Once you have rectified the voice mode and the problem persists proceed to test the voice Go to Chapter 12 Auto Test
23. g of the terminal will cause all your settings to return to its original factory settings Make sure that you have backed up all data before you proceed gt CONTENTS 3 CONNECTION SYNCING TERMINALS Installations FingerTec terminals offer several connections for power and communications Installa tions of FingerTec time attendance terminals are simple MOUNT ON WALL x Back Plate 4L E 4 feet 1 2 meter recommended Attached the back plate on the wall securely and attach the terminal to the back plate when mounting it on the wall Communications Connection points for power and communication are available on top of the termi nals Refer to the following diagrams for the terminals you require gt CONTENTS 9 10 AC900 MODEL Access Connection 1 Normal Open Lock Connection NO Door Strike NO 12V GND 12V Normal Close Lock Connection Electromagnetic NC Drop Bolt less than 1A GND NC Switch aS BUT GND requires 2 cables which has no value Using the push switch 1 RS485 Single Connection D RS232 RS485 Data Converter gt CONTENTS Output Voltage 12V 0 TCP IP Port Ethernet Connection RS232 Cable
24. he scanner for verification VOICE MESSAGE VOICE MESSAGE WHAT DOES IT MEAN Verified Identity verification is successful the terminal stores the transac tion logs and opens the door if connected to door access Try again please Identity verification is failed because the finger is not properly positioned the template is not available in the terminal or the password is incorrect Admin Affirm You are not an administrator of the system and you cannot ac cess Menu page Duplicate Finger This message only appears during registration when the finger that you want to enroll has been enrolled before FP Enrolled Alrd will be displayed on the LCD screen Invalid ID For 1 1 verification User ID entered does not match with finger print FINGERPRINT VERIFICATION 1 N TN verification does not require any input of your user ID Place your finger properly on the scanner and the terminal takes second to verify your identity 1 1 1 1 requires input of User ID before the terminal reads and verifies Input ID on the screen gt Press OK button gt the terminal reads and verifies gt CONTENTS 17 18 Some precautions have to be taken to get a good read every time e Make sure the center point of your finger is placed in the middle of the scanner for a good read Center point Recommended to use index finger The terminal accepts other fingers but index is the most co
25. icate that the proc ess is successful The card is still valid but the card cannot be used in that particular terminal to gain access or report attendance Emptying FPCard MiFare card is writeable therefore you can use it time and time again To delete all the information in the card use Empty FPCard function Menu gt User Manage gt FPCard Mng gt Empty FPCard gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to indicate that the process is suc cessful Now the card is empty and ready to accept enrollment Dumping FPCard Fingerprint template stored in MiFare card can be transferred to the terminal by this simple operation Make sure that the card is containing fingerprint templates to pro ceed with this operation Menu gt User Manage gt FPCard Mng gt Dump FPCard gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to indicate that the process is suc cessful Once copied you can use fingerprint or the card on that particular terminal for access or attendance Moving To FPCard Fingerprint template stored in the terminal can also be transferred to the FP Card by this simple operation Once the process is done the terminal deletes the fingerprint template from its memory Menu gt User Manage gt FPCard Mng gt Move to FPCard gt Show the Mifare Card at the induction area gt The LCD will display Write Succ to indicate that the process
26. in the terminal it s recom mended to stay at range 60 70 To adjust the volume Press Menu gt Options gt System Opt gt Adv Option gt Adj VOL gt Set your number gt OK USER INTERFACE STYLE The terminals offer different user interface style Select your style based on your prefer ence Menu gt Options gt UI Style gt Select your style gt OK Fingerprint Settings Configure the settings for fingerprint enrollment and verification to achieve optimum effectiveness SETTING THRESHOLD Threshold is the level of a fingerprint scanner s sensitivity Threshold determines how many percent of minutiae points on a fingerprint template is being read by the system The higher the threshold level the more points are being read and the more restricted the system Configure the threshold for 1 1 and 1 N methods For 1 1 the range is from 15 50 and the recommended value is 35 For 1 N the range is from 5 50 and the recommended value is 45 gt CONTENTS TN Match Threshold Menu gt Options gt System Opt gt Adv Option gt Match Threshold gt Determine the Level gt OK 1 1 1 1 Threshold Menu gt Options gt System Opt gt Adv Option gt 1 1 Threshold gt Determine the Level gt OK TWO SENSOR When you choose yes for this operation an external fingerprint scanner can be inserted into the USB port to conduct verification Menu gt Options gt System Opt gt Adv Option gt Two Sensor gt Y N gt OK AUTO
27. inistrator has resigned from the company kindly contact your FingerTec authorized reseller to access the termi nal DIFFICULT TO READ FINGER Five things could be the cause of this Enrolment is not properly done Enrolment is the most important process to ensure that The fingerTec terminal captures the best quality of your fingerprints Refer to chapter 4 for more on how to conduct a good enrolment The location of the terminal is not conducive The scanner does not work well in bright lighted area Cover the scanner a little if this is the cause of the difficulty Shift the location area for a better performance Finger is not properly placed To get a good reading make sure that your finger s center points are placed on at the middle of the scanner Adjust the position of your fingerprint as you see it onscreen The scanner is not cleaned or it is scratched Check the quality of the scanner If the scanner is dirty please clean it with pasting and lifting of a piece of cellophane tape on the scanner Use a microfiber cloth for a non coated scanner If it s scratched contact your local reseller for a replacement Did anything happen to your finger lately Make sure that the finger is not injured cut or bruised because it could cause difficulty to read The algorithm reads the minutiae points of your fingerprint the more it can read the better the result THE LED IS BLINKING ALL THE TIME You have nothing to worry about unless th
28. is successful Changing FPCard Press Menu gt User Management gt OK gt Enroll User Admin gt OK gt Register RFID gt ESC gt Change Card ID gt Key in original ID gt OK gt Wave new card gt OK Save 32 CONTENTS 11 HID CARD FUNCTION This feature is not a default function and it s made upon request Check your terminal card system to identify the type of card the terminal is using This feature is NOT available in AC900 and M2 The terminals accept HID cards with specifications of 1325 26 bit 125kHz The Prox Il cards support 26 bit and it comes with unique programming information into its con tents which include card reading bits card number range facility code site code etc HID cards also applies encryption to the contents o the card to maintain high level of security and to eliminate duplications Registering HID Card Registration of the HID card is similar to registration of normal RFID cards Press Menu gt User Manage gt Enroll User Admin gt Reg RFID gt Do you want to do new enrollment gt Insert user ID gt Wave the card to the induction area and the machine will display the card number along with the user ID on the LCD gt The terminal will display UserlD C indicating that the user ID has been enrolled with card gt OK Save Deleting HID Card HID cards can be used again and again but the information in the card must be deleted first before inserting new information Press Menu
29. nvenient e Make sure the finger is not wet too dry injured or dirty Do not press hard on the sensor just place it comfortably e Avoid direct sunlight or bright light PASSWORD VERIFICATION Password is an option for those who prefer not to use other verification methods To verify via password insert User ID gt OK gt insert password and press OK CARD VERIFICATION Place the card on the card scanning area and the terminal will read and verify the card Types of Verification Methods AC900 amp M2 The fingerprint terminals offer various verification methods which include fingerprint FP User ID PIN Password PW and RFID RF You can configure the terminal to offer multiv erification methods Press Menu gt Options gt Access Options gt Group VerType gt Select the Group gt OK gt Select the time gt OK gt Down arrow and select Verification Type gt OK The terminals support the following combinations of verification VERIFICATION TYPE DESCRIPTION EP Fingerprint only PIN User ID only PW Password only RF RFID Card only FP PW Fingerprint or password FP RF Fingerprint or RFID Card PW RF Password or RFID Card PIN amp FP User ID and fingerprint FP amp PW Fingerprint and password gt CONTENTS FP amp RF Fingerprint and RFID Card PW amp RF Password and RFID Card FP PW RF Fingerprint or Password or RFID One method only FP amp PW amp RF Finger
30. ny door To define Group Time Zone Press Menu gt Options gt Access Options gt GRP TP Define gt There are a total of 5 Group Time Zone offered and each Group Time Zone accepts only 3 time zones User Account Options After a user has been enrolled you can configure his her access option settings Press Menu gt Options gt Access Options gt User Acc Opts gt Input the user ID that you want to set the access option for gt Determine the below matter USER ACC OPTS WHAT YOU SHOULD DO Belong to Group Select group for this user Use Group TPs Yes or No TP1 Select your Time Zone number 1 TP2 Select your Time Zone number 2 TP3 Select your Time Zone number 3 VERType Select the verification type There are a total of 15 types available Use Grp VS Yes or No Access Combination Access Combination is when you combine different users verification in order to gain access The system offers 10 different Access Combos and each combination applies to 3 Group Time Zones ACCESS COMBO GROUP TIME ZONE 1 1 TP1 0900 13 00 2 TP2 1000 1500 3 TP3 1300 1400 To use the Access Combo users from all the three time zones must be present for veri fication and the time period of the three groups must be valid in order to gain access As shown in these time zones 13 00 is the overlapping time where all of them can gain access gt CONTENTS 27 To configure Access Combo press Menu gt Options g
31. o return to the previous page Voice Test Press Menu gt Options gt Auto Test gt Voice test gt OK gt The LCD will display for example Play Voice 1 and you will hear the message for that Press OK to listen to the next voice Any error indictes that something is wrong with the speaker FP Reader Press Menu gt Options gt Auto Test gt FP Reader gt OK gt If your fingerprint sensor is not in good condition you will see OK Key Test Press Menu gt Options gt Auto Test gt Key Test gt OK gt Press any key and look at the LCD display If the key matches the description on the LCD the keypad is in good condi tion RTC Test Press Menu gt Options gt Auto Test gt RTC test gt OK gt If the RTC battery is still working the test will prompt an OK 34 CONTENTS TROUBLESHOOTING UNABLE TO CONNECT APPEARS When this message appears it means that the settings for the terminals and the comput ers are not properly done Find out which method you are using to connect FingerTec of fers LAN RS232 RS485 and USB communication methods Refer to Chapter 3 Connection Syncing Terminal to further understand the topic ADMIN AFFIRM APPEARS You are not an administrator of this terminal Only an authorized administrator of the sys tem is allowed to access the Menu Any attempt of normal user to access the Menu will prompt Admin Affirm message on the screen In case the adm
32. on shown on the bottom of the terminal gt CONTENTS Keypad You can insert inputs into the terminals through the keypad It contains numbers from 0 9 an OK button an ESC Cancel button a Scroll up down button a doorbell button and a Menu button Battery Fingerprint terminals operate using power supply from a standard power outlet Mini UPS Mini UPS 12V can also be used to provide power supply to turn on the ter minals Refer to accessory fingertec com for more information about accessories Date Time The terminals displays the date and time at the home screen Choose the date and time format based on your preference Press Menu gt Options gt Systems Options gt Date Time gt set your time and save To change the date format Press Menu gt Options gt Systems Options gt Fmt gt Deter mine the date format based on your preference Voice Control Voice Control lets you control the level of volume emitted by the terminal TURN ON OFF The system lets you turn on off the voice based on your preference Press Menu gt Options gt System Option gt Adv Option gt Voice gt Y N ADJUST VOLUME The default volume of the terminal s voice is 67 The volume can go as high as 100 and as low as 0 To sustain the performance of the speaker it s recommended to stay at range 60 70 To adjust the volume Press Menu gt Options gt System Option gt Adv Option gt Adj VOL gt adjust accordingly gt
33. or Delay Door Sensor Mode Door Sensor Alarm Turning Off Alarm Duress Options Alarm Count Group Verification Type CHAPTER 9 RFID CARD FUNCTION Enrollment of RFID Card Verification Using RFID Card Only Multi Verification Methods Using RFID Deleting RFID Card Changing Card ID 31 32 CHAPTER 10 MIFARE CARD FUNCTION Fingerprint Card Key FP Card Key Creating PIN Card Enrolling FP Card Creating FP Card Registering FP Card Unregistering FP Card Emptying FP Card Dumping FP Card Moving to FP Card Changing FP Card CHAPTER 11 HID CARD FUNCTION Registering HID Card Deleting HID Card CHAPTER 12 AUTO TEST Who Should Do The Auto Test Run All Tests At Once FLASH Test LCD Test Voice Test FP Reader Key Test RTC Test Understanding the Need for USB Flash Disk 35 36 TROUBLESHOOTING Type of USB 1 GETTING STARTED Viewing the User Guide in the Internet The User Guide is available in the package when you purchased the terminal The User Guide is also available online at fingertec com and user fingertec com Choose the lan guage that you prefer for your User Guide Terminal Included Accessories AC900 MODEL Screwdriver Use the screwdriver to open the back plate of fingerprint terminal and to install the back plate against a wall TO APacket of Bolts N AdapTec AC Attach the back plate of the terminal Supplying power and door access against a wall using the screws provided Controlle
34. or verification at the FingerTec server via Internet In case you do not have an Internet connection you would need to do offline activa tion Please send the serial number and models of your terminals to your local resellers or support fingertec com to request for a product key and activation key Registering Terminal Make sure that you register your terminal s warranty with us at fingertec com ver2 english e_warranty htm 4 CONTENTS 2 BASICS Introduction to Products FingerTec is a renowned brand name when if comes to commercial fingerprint products for door access and time attendance systems FingerTec offers a wide range of products to cater to the growing need of biometric products in office home automation as well as in security industry Fingerprint terminals are loaded with powerful microprocessors that can process bio metrics authentication methods for accurate personal identification and for collection of precise data for time attendance and door access In addition some fingerprint terminals are designed to accept card verification as an added security measure This manual covers three models of fingerTec s fingerprint products AC900 R2 and M2 Overview AC900 MODEL L E D Display LCD Screen a a PASEON EAT EVA __ F Fingerprint Sensor Al FING RTEC ITEM FUNCTION LCD Screen Displaying status of terminal day date and time LED Display Green LED The te
35. plate is default and an other one is used for backup You need to check the quality of the fingerprint before doing any fingerprint enrollment It is important to locate the center points of the finger because the center points has to be placed in the middle of the scanner during enroll ment to get a good reading Refer to page 19 You also have to make sure that the fingers are not too wet or too dry for enrollment Enrolling fingerprint Press Menu gt User Manage gt Enroll User gt Enroll FP gt New Enroll gt OK gt Place finger 3 times gt OK Save gt ESC to exit New Enrol Continue OK to proceed to enroll another fingerprint Enrolling backup fingerprint Press Menu gt User Manage gt Enroll User gt Enroll FP gt ESC gt Input User ID gt Place finger 3 times gt OK Save gt ESC to exit New Enroll Continue OK to proceed to enroll another fingerprint CARD ENROLLMENT f nore This feature is NOT available in AC900 amp M2 The default card for the terminal is the RFID card MiFare and HID card systems are avail able upon request Enrolling card Press Menu gt User Manage gt Enroll User gt Reg RFID gt New Enroll gt OK gt Key in User ID PIN gt Wave the card at the scanning area until the screen displays the Card ID gt OK Save PASSWORD ENROLLMENT The terminals offer password verification and the maximum length of password is 5 dig it Enrolling password Press Menu gt User Manage
36. print password and RFID all methods are required PIN amp FP amp PW User ID fingerprint and password all methods required FP amp RF PIN Fingerprint and RFID card or 1 1 fingerprint matching Go to Chapter 8 Access Options to learn more about Grouping and Group Definition Adding User Information User information can be added into FingerTec terminals through the TCMS V2 software After the information is updated sync TCMS V2 with the terminal to display the informa tion Deleting User Only an administrator can perform user deletion at the terminal To delete certain user s press Menu gt User Manage gt Delete gt Input User ID gt The terminal will tell you the veri fication method enrolled by the user ID gt OK gt Prompting you to Delete User gt Press OK gt Confirmation is required gt OK as Yes and Esc as No Access Level Privilege The terminal offers various types of access level or privilege PRIVILEGE USER ROLES Normal User Only use the terminal to verify your identity You cannot access into the Menu and make changes on settings and system Enroller You are allowed to access into the menu to enroll user only Administrator You are allowed to access into the menu to enroll users only and edit simple settings and system excluding access options and advanced options Supervisor You are allowed to access into the menu to enroll users and edit settings and system gt CONTENTS 20 5
37. r to the terminal R2 or M2 MODEL USB Extension For USB Flash disk connectivity in fin gerprint terminal for downloading and uploading of data TCP IP Connector Connecting the network cable from a PC or Network switch to a TCP IP connector at the terminal Fine lec Screwdriver Use the screwdriver to open the back plate of fingerprint terminal and to install the back plate against a wall A Packet of Bolts Use the screws to hold TCP IP Cable the back plate of the Connecting fingerprint termi terminal against a wall nal for Ethernet connection RFID Cards 5 pieces HID MIFARE Cards 1 piece For card enrollment and verification Exclusively for R2 model only gt CONTENTS 3 O Door Accessories Cable RS232 RS485 Wiegand Power Supply Cable Cables for 12V door lock push Output Cable Connecting fingerprint termi button 12V alarm door sen For serial cable connection and nal to the 12V power supply sor and 12V door bell for door Wiegand Output connection access Included Printed Materials FingerTec Comprehensive DVD e Quick Start Guide Pamphlet User Enrollment Template Form e Warranty Card Activating Terminal Every FingerTec access control model comes bundled with a unique license key To start using the terminal with Ingress you must connect the terminal to Ingress and perform online activation Ingress reads the serial number of your terminal and sends it f
38. re various types of USB available in the market The terminal can only work with USB flash disks that support minimum Linux Kernel 2 4 x working fine with Imation Transcend and Pen Drive minimum support Linux Kernel 2 4 x To determine the type of USB compatible by FingerTec terminal please refer to this link fingertec com news letter HL_74 html Downloading Attendance Logs To download attendance logs from the terminal to the computer Press Menu gt Pen Drive Mng gt DwnLoad AttLog gt The terminal would require you to plug in the USB Flash Disk to proceed After the download process is complete eject USB Flask Disk from the terminal and connect it to your PC that has been installed with the software Upload the data from the USB into software for further processing Downloading User Data Enrollment of user must be done at the terminal During enrollment user data such as name and user ID are entered To sync the data between the terminal and computer Press Menu gt PenDrive Mng gt DwnLoad User gt The terminal would require you to plug in the USB Flash Disk to proceed Uploading User Data from USB to Terminal While administrator can input user data from the terminal the rest of the users informa tion is completed in the software Get the latest updates of user information from the software to the terminal by using a USB Flash Disk Press Menu gt PenDrive Mng gt Up Load User gt The terminal would require you to plug in the
39. rminal is working fine and it is in standby mode Red LED There is an error at the terminal that requires checking For first time use the terminals need to be charged fully to avoid having the red light blinking Keypad To input instructions into the terminal and to allow configuration Fingerprint Sensor To scan finger for confirmation of identity gt CONTENTS 5 6 R2 or M2 MODEL L E D Display Welcome 09 00 heck In LCD Screen 10 01 01 RFID Card Induction Area USB Port Fingerprint Sensor Speaker FINGCRIEC Reset Button ITEM FUNCTION LCD Screen Displaying status of terminal day date and time LED Display Green LED The terminal is working fine and it is in standby mode Red LED There is an error at the terminal that requires checking For first time use the terminals need to be charged fully to avoid having the red light blinking Keypad To input instructions into the terminal and to allow configuration Fingerprint Sensor To scan finger for confirmation of identity RFID Card Induction Area Area that reads RFID cards USB Port To upload download users information password and transaction logs via USB flash disk Speaker For terminal voice emission Reset Button To restart the terminal as and when required Power On Off Button AC900 Push on the 0 button R2 or M2 There is no power button available Restart using the reset butt
40. s accept MiFare card with specifications MF1S50 S70 13 56MHz Fingerprint Card Key FP Card Key FP Card Key function provides extra security to the MiFare card users FP Card Key is a password with a maximum 6 digit code Once you have inserted an FP Card Key into a terminal all the MiFare cards which are enrolled in this terminal will have this pass word The terminal will always check the password before verification is done To input the FP Card Key Press Menu gt Options gt System Option gt Adv Option gt FP Card Key gt Input the Password gt OK Creating PIN Card PIN is known as a User ID Enroll a fingerprint to obtain a User ID To create a PIN Card you need to have a User ID or a PIN Menu gt User Manage gt FPCard Mng gt Create PINCard gt Input an ID gt Show the card to the induction area gt The LCD will display Write Succ which indicates that the ID has been transferred to the card and is not stored in the terminal anymore After this registration a user can get access by using the card only Enrolling FP Card Enroll FP is a function to store a fingerprint template into a MiFare card Once the en rollment is successful the templates will no longer be kept in the terminal Therefore access or attendance you need to produce the card to the terminal to obtain verifica tion In your card now stores your user ID and your fingerprint template Menu gt User Manage gt FPCard Mng gt Enroll FPCar
41. s of anything done by any such person in reliance whether wholly or partially upon the whole or any part of the contents of this book FINGERTEC WORLDWIDE SDN BHD 2013 FingerTec Worldwide Sdn Bhd All rights reserved 062013
42. t Access Options gt Access Comb gt Select the combination you want for example Comb1 gt OK gt input the number in this case 123 to represent GRP TP1 GRP TP2 GRP TP3 gt OK Lock The opening period of the electromagnetic lock or door bolt can be controlled ac cording to your requirement or preference The default value is 150 which translates to 3 sec 50 is equivalent to 1 second Press Menu gt Options gt Access Options gt Lock gt Determine the value of lock delay Door Sensor Delay Door sensor delay can be configured to alert users if a door is not closing well after a time period A door sensor must be installed prior to activation of this option The default period is 10seconds and the maximum period is 999seconds Press Menu gt Options gt Access Options gt Dsen Delay gt Determine the value of lock delay Door Sensor Mode Door sensor mode is to configure the time to alert an internal buzzer if the door is not closing properly The standard of door locking system includes Normally Closed NC An electrical contact that regularly allows electricity to flow until it is signaled to open Normally Open NO An electrical contact that rarely allows electricity to flow To use door sensor select NC Press Menu gt Options gt Access Options gt Dsen Mode gt Determine the type correctly gt OK Door Sensor Alarm Door Sensor Alarm can be configured to alert users by using the alarm system if a door is no
43. t closing well after a time period An alarm system must be installed first to use this operation Press Menu gt Options gt Access Options gt Dsen Alarm gt Determine the period gt OK Turning Off Alarm There are scenarios that require you to turn off your alarm system and this can be done through the terminal To do this you have to press and hold the security button at the back of the terminal followed by pressing Menu gt Turn Off Alarm If you didn t press the security button the message System Broken message will be displayed when you press the Turn Off Alarm operation button Duress Options The terminal will trigger an alarm system after receiving a successful verification from a duress password 28 CONTENTS MANAGEMENT OF DURESS FINGERPRINT Press Menu gt Options gt Access Options gt Duress Options gt Duress FP gt You can per form four tasks in this operation DURESS FP WHAT IS IT FOR New Enrollment To perform a new fingerprint enrollment for duress purpose Define Duress FP To define the already enrolled fingerprint for duress purpose Undefine Duress FP To undefined selected enrolled duress fingerprint from the terminal Undefine All Duress FP To undefined all enrolled duress fingerprints from the terminal HELP KEY You can configure a Help Key in your terminal to function during duress situations First you have to enable the Help Key by Press Menu gt Options gt Access Options
44. the current administrator to clear all his her data to make way for the new administrator s data Once the operation is completed system menu is accessible by all users Press Menu gt Options gt System Opt gt Adv Option gt Clr Admin Pri gt OK gt Continue gt OK Resetting to Factory Settings Reset Option This feature is to restore all settings in the terminal to return to the original factory settings You have to be certain before conducting this operation because once the OK button is pressed the terminal will be reset automatically Press Menu gt Options gt System Opt gt Adv Option gt Reset Opts gt OK Please redo all the settings to suit to your company s requirements Press Menu gt Data icon gt Restore to Factory Settings gt Confir mation is required Yes No gt CONTENTS 7 USB f NOTE This feature is NOT available in AC900 Understanding the Need for USB Flash Disk Communication between the terminal and a PC is very important to upload and down load transaction data for time attendance and door access reports The terminal offers a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB Universal Serial Bus connectivity USB can con nect to the terminal with a computer for download and upload of user information and transaction logs In the terminal the USB Flash Disk function is known as Pen Drive Management Type of USB There a
45. the software with a different hardware brand An example of a MAC address is 00 0A 5D F1 BE 57 Menu gt Sys Info gt Dev Info gt View MAC MCU Version An MCU is the Main Controller Unit for the terminals Version of the MCU determines the features and functions the terminal carries To check the MCU Version Menu gt Sys Info gt Dev Info gt MCU Version Log Information Log Opt A terminal can only retain certain amount of information before the terminal becomes full and stops accepting anymore data To maintain the performance of a terminal you can set an alarm to alert you when the data reaches a certain warning level ALARM SUPERLOG To instruct terminal to alert user if the transaction storage for administrator login is less than as configured Default value is 99 ALARM ATTLOG To instruct terminal to alert user if the transaction storage is less than as configured Default value is 99 RECHECK MIN To instruct terminal to update clocking times of all users in a time interval Default is 10 mins gt CONTENTS 23 24 6 DATA Every time an enrollment is performed or a veri DESCRIPTION CODE fication is done a transaction log is created and stored inside the terminal The data contains cre Terminal ID 01 ated terminal ID date time userlD and transac Date ddmmyy 050210 tion activity For example 010502100900000000 Time hhmm Bane 0910090 User ID 000000001 These logs need to be managed to
46. where a user is required to use two or more veri fication methods before he is allowed access to certain areas Refer to Chapter 4 User page 19 under Types of Verification Method for more information about different combinations for the terminals and how to configure them Basically in order to select different verification methods make sure that you have reg istered or enrolled that method in the terminal for the said User ID before any selection is made Deleting RFID Card RFID cards can be used again and again but the information in the card must be deleted first before inserting new information Press Menu gt User Manage gt Delete gt Input the User ID and wave the card at the induc tion area gt The LCD will ask whether you want to delete the User ID C gt The terminal will ask whether you want to delete User ID gt And to delete user Press OK to all Once the card has been emptied it can be used again Changing Card ID Press Menu gt User Manage gt Enroll User Admin gt Reg RFID gt ESC gt Change Card ID gt Key in Original ID gt OK gt Wave new card gt OK Save 30 gt CONTENTS 10 MIFARE CARD FUNCTION This feature is not a default function and it s made upon request Check your terminal card system to identify the type of card the terminal is using This feature is NOT avail able in AC900 and M2 This chapter covers the MiFare card system or better known in MC system The termi nal
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