open eye x series hardware manual - Life Safety & Security Systems
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1. Upen Eye X Series Digital Video Recorder Hardware Manual model no OE3 X2401 6 OE3 X24008 OE3 X12016 OE3 X12004 OE3 X12016R OE3 X12008R OE3 X6016 OE3 X6008 Please carefully read these instructions before using this product 28065AA Save this manual for future use OpenEye X Series DVR Hardware Manual Manual Edition 28065AA APRIL 2007 2000 2007 OPENEYE INC Corporation All Rights Reserved No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement OPENEYE shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to OPENEYE INCORPORATED OPENEYE OpenEye2. THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU What this Warranty Does not Cover This warranty does not cover the following e any software programs whether pre loaded or shipped with the Machine or installed subsequently e failure resulting from misuse including but not limited to use of any Machine capacity or capability other than that authorized by OPENEYE in writing accident modification unsuitable physical or operating environment or improper maintenance by you e failure caused by a product for which OPENEYE is not responsible and e any non OPENEYE products including those that OPENEYE may procure and provide with or integrate into an OPENEYE Machine at your request The warranty is voided by removal or alteration of identification labels on the Machine or its parts OPENEYE does not warrant uninterrupted or error free operation of a Machine Any technic
3. OPENEYE so instructs within 14 days of your receipt of the replacement CRU OPENEYE may charge you for the replacement 2 On site Service OPENEYE does not provide On Site Service 3 Customer Carry In or Mail In Service You will deliver or mail as OPENEYE specifies prepaid unless OPENEYE specifies otherwise the failing Machine suitably packaged to a location OPENEYE designates After OPENEYE has repaired or exchanged the Machine OPENEYE will make it available for your collection or for Mail in Service OPENEYE will return it to you at OPENEYE s expense unless OPENEYE specifies otherwise You are responsible for the subsequent installation and verification of the Machine 4 Advance Replacement Service OPENEYE will deliver or mail to you a replacement unit You will deliver or mail as OPENEYE specifies prepaid unless OPENEYE specifies otherwise the failing Machine suitably packaged to a location OPENEYE designates To receive Advance Replacement or CRU Service you shall be required to complete OPENEYE s application for advance replacement amp provide the specified security deposit as collateral To obtain warranty service contact OPENEYE or your OPENEYE reseller In Canada or the United States call 1 509 232 5261 28065AA Xi Xi 28065AA Table of Contents PREFACE au ss t ee Me danut Al f Daca ae Bi e fad piat atat d Aaaa air 15 A ieee A ee AM Aaa ci Ee ers 15 Technica i o ots AO SR OR CCP aaa OR a re RR N OAR
4. CONNECTING A PTZ CAMERA Setting up a PTZ Camera is simple The DVR unit comes preassembled with an internal PTZ adapter The cabling may be run up to 4 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the DVR The DVR outputs an RS 232 signal and converts in to an RS 422 485 signal which is then sent to the PTZ camera 1 Locate the PTZ adapter cable Signal Line 2 Connect the wires of the PTZ adapter to the PTZ camera The red wire should connect to the RX on the camera and the brown wire should connect to the RX NOTE The PTZ adapter has four wires but only two are necessary for this application the yellow and orange wires are not used currently 3 Connect the other end of the adapter to the DVR unit as shown 4 Assign the PTZ camera an ID number that coincides with the number assigned to it by the DVR unit gt O O RS 422 Example If the camera is plugged into input number 5 set the PTZ unit to ID number 5 Signal Line 1 Locate the PTZ adapter cable 2 Connect the two wires of the PTZ adapter to the PTZ camera Signal Line The red wire on the adapter should connect to the RX on the PTZ and the brown wire should connect to the RX 3 Connect the other end of the adapter to the DVR unit as shown O 4 Assign the PTZ camera an ID number in PIZ Setup that O Ground coincides with the number assigned to the camera This is normally done utilizing a dip swi
5. VCR the playback picture may become poor and the sound may be distorted If this happens place the DVR unit away from the TV radio or VCR 28065AA NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the DVR unit f using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This DVR unit is designed to last for long periods of time To keep the DVR unit always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the DVR unit Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location from a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the DVR unit when moisture condensation may occur If the DVR unit is used in such a situat
6. display units Real Time Units are systems with 240 PPS recording capability and 16ch120R or 4ch120 specialty systems Users can adjust the recording resolution of real time units independently for each camera The spot monitor output of real time units mirrors the display on the Live Screen of the DVR with the exception of the 4ch120 that displays a looping video feed of selected camera channels The live view of all real time units is 30 PPS at 720x480 resolution for all cameras Non Real Time Units are systems with 120 60 PPS recording capabilities The recording resolution is not independent for individual cameras and instead applies to all cameras The spot monitor output of non real time units displays a looping video feed of selected camera channels with no support for a multiplexed display The live view of all non real time units is based off the global resolution settings and PPS recording settings for each camera A camera set to record at 3PPS will display 3PPS in the live view 28065AA 17 18 28065AA CONTROLS ANDCONNECTIONS SYSTEM SPECIFICATIONS OpenEye s state of the art High Definition Digital Recorders are housed in a high performance and versatile 3U Rack Mount case allowing easy storage of multiple DVRs for enterprise applications Every OpenEye DVR unit comes equipped with the latest technology Intel 3 2 Ghz Pentium D Processor 10 100 Network Interface Card NIC 512 MB of System Memory DVD RW Recorder 250 GB
7. instability and hardware failure 28065AA 33 www openeye net 1 888 542 1103 2007 OpenEye Inc All rights reserved No part of this publication may be reproduced by any means without written permission from OpenEye Inc The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 34 28065AA
8. service request procedures that OPENEYE or your reseller provides b backup or secure all programs data and funds contained in the Machine c provide OPENEYE or your reseller with sufficient free and safe access to your facilities to permit OPENEYE to fulfill its obligations and d inform OPENEYE or your reseller of changes in the Machine s location 1 a ensure all information about identified or identifiable individuals Personal Data is deleted from the Machine to the extent technically possible b allow OPENEYE your reseller or an OPENEYE supplier to process on your behalf any remaining Personal Data as OPENEYE or your reseller considers necessary to fulfill its obligations under this Statement of Limited Warranty which may include shipping the Machine for such processing to other OPENEYE service locations around the world and c ensure that such processing complies with any laws applicable to such Personal Data Limitation of Liability OPENEYE is responsible for loss of or damage to your Machine only while it is 1 in OPENEYE s possession or 2 in transit in those cases where OPENEYE is responsible for the transportation charges Neither OPENEYE nor your reseller are responsible for any of your confidential proprietary or personal information contained in a Machine which you return to OPENEYE for any reason You should remove all such information from the Machine prior to its return Circumstances may arise where bec
9. to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel 17 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 18 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or
10. 2 3 O E u 5 O 5 Q isin Cr 16 ln Hain CH in CONNECTING SENSORS TO THE DVR Each DVR unit may have up to 16 Sensor inputs These inputs can be used with devices such as infrared devices motion device glass breakage alarms door and window trips and many more The Sensors can be set to Normally Open or Normally Closed inside the software There are 4 Common Grounds and 16 sensor inputs There is no power supplied to the ports so an external power supply must be used if power is necessary 4 CHANNEL Sensor Inputs Common Ground 8 16 CHANNEL CH9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in O 9990909 Common Ground 1 CAMERA 754 TERM 16 JO 0 EI oo oo oo e ee o COM 1 2 3 4 CONTROL 28065AA 29 CONNECTING CONTROL OUTPUTS TO THE DVR Each DVR unit may have up to 4 Control Outputs These outputs can be used to trigger devices such as Sirens Phone Dialers Lights and any other relay activated device There is no power supplied to the ports Use an external power supply if necessary 8 16 CHANNEL CH 9in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in 1 CAMERA 75 Y TERM 16 3 7 10 11 12 13 14 15 16 COM 1 2 3 4 SENSOR CONTROL Siren Alarm Outside Relays d External Power Supply DC 12V 4 CHANNEL EXA Siren Alarm Out
11. A Balay aaa RR E N E ARN SRI PRR aaa a la nl aya aa ein dan ala al pita 15 INTRODUCTION 22 see dd do io e dao dual aia 16 leo Le e e iii IM ai ad oa 16 eziz he e a e e o e e a 17 Product A ee 17 CONTROLS AND CONNECTIONS 00000 le eee ae i d Data 19 System SUSCHICANONS naar Y Y Ann 19 Front Panel Gonmtrols MIME esse ea ae ci 19 Rear Panel CONE a A e o OS 20 A at ara a el a l A ata O ore tatea aa 20 SL a MR ste ene EE ANE E 21 ye AU OE Gl Mero a Te a Lilo y ee O mo A lr EE O E PU OOOO mm a ay ai rim 22 RI2UR Re ORIG Uca tela ae aa 22 X240 Channel O Oo pile tele AA o PP et aa eat iei aaa ee 22 GETTING STARTED e e e RR e e MN 25 dentiyma Included Components kassal liseli Aa 25 Keyboard SOUD inal an ella AAA Aa ali a st i a i a a alle 26 MOUSE SCD iia diia 26 Monitor SG 27 POWER OCUP ai pisi tia a d n PM MR pita a a Dl poa a nea eae tai aa cai ta NDR e AE 27 Conneciingd A Video Source tone 28 Gonneciing Sensors to the DVR 29 29 A EE E E AMY NN AR E E 29 Connecting Control Outputs TO ME DVRs yasemin na 30 GE 30 A EA MEME en en Me e MY e 30 OOP ICO ELLE pere ze iart kanla Bala tacts kiye ia sa iii a 31 EOOPINS ODTPUT Ea pa a ansehe eier 31 Se 31 BONNEEING AP IZ Game near Re lasiert 32 Attaching the Ro 422 Adapler X60 X 120 eke ea een 32 Attaching the RS 485 Adapter X120R X24D 4 32 Me Otee Rare ee cea tk i i a li oes E 33 TUL Ag Olt TIS DAME ce ie e sn eet aaa Da Sapt e ca ia lia 33 28065A
12. A xiii XIV 28065AA PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the X SERIES DVR unit and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit OpenEye reserves the right to make changes to the DVR units represented by this manual without notice The following text and symbols mark special messages throughout this guide NOTE Text set off in this manner indicates topics of interests that can help the user understand the product better TIP Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR unit TECHNICIAN NOTES WARNING Only authorized technicians trained by OpenEye should attempt to repair this DVR unit All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the AN individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty WARNING To reduce the risk of electrical shock or damage to the equipment e Do not disable the power grounding plug The grounding plug is an important safety feature AN e Plug the power cord into
13. HDDR and High Definition Digital Recorder are registered trademarks of OPENEYE INCORPORATED in the United States and elsewhere Windows and Windows XP Embedded are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information OPENEYE INCORPORATED Spokane WA e U S A i 28065AA IMPORTANT SAFEGUARDS 10 11 12 13 14 28065AA Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is pro
14. ONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU Governing Law Both you and OPENEYE consent to the application of the laws of the county of Spokane State of Washington to govern interpret and enforce all of your and OPENEYE s rights duties and obligations arising from or relating in any manner to the subject matter of this Statement of Limited Warranty without regard to conflict of law principles THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION Jurisdiction All of our rights duties and obligations are subject to the courts of the county of Spokane State of Washington X 28065AA Part 2 Warranty Information This Part 2 provides information regarding the warranty applicable to your Machine including the warranty period and type of warranty service OPENEYE provides Warranty Period The warranty period may vary by country or region and is specified in the table below NOTE Region means either Hong Kong or Macau Special Administrative Region of China Machine type XXXX Country or Country or Region of Purchase Country or Region of Purchase Purchase Warranty Period Warranty Period Type of Warranty Service Type of Warranty Servic
15. Video Storage Drive minimum FRONT PANEL CONTROLS AND LEDS The front panel of the DVR unit contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below USB Ports DVD RW Drive Power Switch Hard Drive Activity LED Lpower LED Cooling Fan Intakes 28065AA 19 REAR PANEL CONNECTORS The rear panel of the DVR unit contains the connectors used to attach cameras sensors and relays to the DVR Below are diagrams that outline the location and description of each connector BNC Connectors for Video Input Audio Spot Monitor Output AC Power Connector RJ 45 Network Jack Cooling Fan O sana A PS 2 Mouse Input Sensors amp Control Outputs PS 2 Keyboard Input Audio RS 422 Interface DB 9 Serial Input USB Ports Line In line level LPT Parallel Printer Port SVGA Output e Speaker Out e Microphone In not used 20 28065AA 8 16 CHANNEL AC Power Connector Adapter for BNC Looping Output Cable BNC Connectors for Video Input Looping Output Termination Sensors Inputs Control Outputs Cooling Fan AS am Q ENNEN amp TD MA ESEN L BEN EEE NEN EEE NEN EERE Eee oi LE a Ba an a PS 2 Mouse Input Network Port Audio PS 2 Keyboard Input USB Ports e Line In line level DB 9 Serial Input en Out LPT Parallel Printer Port SVGA Output a 28065AA 21 x120 x60 PCI Configurati
16. a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer CAUTION To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the DVR unit 28065AA INTRODUCTION PRODUCT DESCRIPTION An OpenEye X Series DVR is simply a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the DVR unit is more powerful than the analog recorders of the past The OpenEye DVR server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows XP Embedded the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems ISDN or 56K dial up This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in
17. al or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation is provided WITHOUT WARRANTIES OF ANY KIND How to Obtain Warranty Service If the Machine does not function as warranted during the warranty period contact OPENEYE or your reseller to obtain warranty service If you do not register the Machine with OPENEYE you may be required to present proof of purchase as evidence of your entitlement to warranty service What OPENEYE Will Do to Correct Problems When you call for service you must follow the problem determination and resolution procedures that OPENEYE specifies A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone The type of warranty service applicable to your Machine is specified in Part 2 Warranty Information You are responsible for downloading and installing utility programs device drivers and diagnostics delivered with an OPENEYE Machine and other software updates from an OPENEYE Internet Web site or from other electronic media and following the instructions that OPENEYE provides If your problem can be resolved with a Customer Replaceable Unit CRU e g keyboard mouse speaker memory hard disk drive and other easily replaceable parts OPENEYE will ship these parts to you for replacement by you If the machine does not function as war
18. ause of a default on OPENEYE s part or other liability you are entitled to recover damages from OPENEYE In each such instance regardless of the basis on which you are entitled to claim damages from OPENEYE including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws OPENEYE is liable for no more than A damages for bodily injury including death and damage to real property and tangible personal property and B the amount of any other actual direct damages up to the charges if recurring 12 months charges apply for the Machine that is subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code LIC This limit also applies to OPENEYE s suppliers and your reseller It is the maximum for which OPENEYE its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS OPENEYE ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO DATA 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES OR 4 LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR C
19. e Warranty Service United States of America 2 Year Parts Labor 1 Year Advance 2 Year Parts Labor 1 Year Advance Replacement Replacement All other Countries 2 Year Parts amp Labor Depot Service Depot Service A warranty period of 2 years on parts and labor and 1 year on advance replacement means that OPENEYE provides warranty service without charge for 2 2 years on parts and labor 3 1 year for advance replacement Types of Warranty Service If required OPENEYE provides repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below Warranty service may be provided by your reseller if approved by OPENEYE to perform warranty service Scheduling of service will depend upon the time of your call and is subject to parts availability Service levels are response time objectives and are not guaranteed The specified level of warranty service may not be available in all worldwide locations additional charges may apply outside OPENEYE s normal service area contact your local OPENEYE representative or your reseller for country and location specific information 1 Customer Replaceable Unit CRU Service OPENEYE will ship CRU parts to you for your replacement If OPENEYE instructs you to return the replaced CRU you are responsible for returning it to OPENEYE in accordance with OPENEYE s instructions If you do not return the defective CRU if
20. eneral Terms This Statement of Limited Warranty includes Part 1 General Terms Part 2 Warranty Information The warranties provided by OPENEYE in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale The term Machine means an OPENEYE machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract What this Warranty Covers OPENEYE warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to OPENEYE s Official Published Specifications Specifications which are available on request The warranty period for the Machine starts on the original Date of Installation and is specified in Part 2 Warranty Information The date on your invoice or sales receipt is the Date of Installation unless OPENEYE or your reseller informs you otherwise Many features conversions or upgrades involve the removal of parts and their return to OPENEYE A part that replaces a removed part will assume the warranty service status of the removed part Unless OPENEYE specifies otherwise these warranties apply only in the country or region in which you purchased the Machine
21. f not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT 28065AA vii CE NOTICE This product is in conformity with the following European Directives ELECTROMAGNETIC COMPATIBILITY DIRECTIVE 89 336 EEC as amended by 92 31 EECand by Article 5 of 93 68 EEC per the provisions of EN 55022 1994 EN 61000 3 2 1995 EN 61000 3 3 1995 CISPR 22 1997 LOW VOLTAGE DIRECTIVE 73 23 EEC as amended by Article 13 of 93 68 EEC per the provisions of EN 60950 1 2001 viii EN 55024 1998 CISPR 24 1997 EN 61000 4 2 1995 EN 61000 4 3 2002 EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1995 EN 61000 4 11 1994 28065AA Statement of Limited Warranty Part 1 G
22. ion it may damage discs and internal parts Remove any CD discs connect the power cord of the DVR unit to the wall outlet turn on the DVR unit and leave it for two to three hours After two to three hours the DVR unit will warm up and evaporate any moisture Keep the DVR unit connected to the wall and moisture will seldom occur 28065AA vi WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instruction in the literature accompanying the product A 28065AA RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the ope
23. n be identified by the green color The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or wndows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button 28065AA MONITOR SETUP The DVR has the following connection available to attach a monitor SVGA Output To VGA Monitor Attach the monitor or monitors to the rear of the DVR unit using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on ho
24. on 22 28065AA NOTES 28065AA 23 NOTES 24 28065AA CETTINGSTARTED IDENTIFYING INCLUDED COMPONENTS OpenEye DVRs come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new DVR unit If any of the following items are missing contact the dealer to arrange a replacement DVR Unit Mouse Keyboard Repair Disc Software Disc Power Cable PTZ Adapter BNC Connector Cable Audio Spot Monitor Cable Rack Mount Attachments with 8 16 Channel Only 4 Channel Only Screws Open Eye X Series Digital Video Recorder User Manual moim OES X24016 OE3 X24008 OE3 X12016 OE3 X12008 OE3 X12004 OE3 X12016R OE3 X12008R OE3 X6016 NETT BNC to RCA Adapter DVR Manual 28065AA 25 KEYBOARD SETUP To attach the keyboard to the DVR unit plug the end of the Keyboard into the keyboard PS 2 Port located on the back of the machine The keyboard PS 2 Port can be identified by the purple color Refer to the Rear Panel Connectors diagram for more information SMALE I SITZ CE FETTE y A Y LER LENA LE MOUSE SETUP To attach the mouse to the DVR unit plug the end of the mouse into the mouse PS 2 Port located on the back of the machine The mouse PS 2 Port ca
25. ranted during the warranty period and your problem cannot be resolved over the telephone through your application of Machine Code or software updates or with a CRU OPENEYE or your reseller if approved by OPENEYE to provide warranty service will either at its discretion 1 repair it to make it function as warranted or 2 replace it with one that is at least functionally equivalent OPENEYE or your reseller will also manage and install selected engineering changes that apply to the Machine 28065AA IX Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part the item OPENEYE or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Your Additional Responsibilities Before OPENEYE or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have OPENEYE or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the
26. rating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and i
27. side Relays Common External Power Supply DC 12V 1 0 1 1 Common gt i m Use 12V below 300mA For controlling lights or other devices use another external relay Maximum voltage is 24V AC 1 amp Output uses a Form C Relay 30 28065AA LOOPING OUTPUTS The 8 16 Channel DVR unit may have up to 16 Looping outputs Depending on the destination of the outputs each output may have to be terminated The outputs are located on the BNC Connector Cable Attach the cable to the input for the BNC Connector Cable highlighted below O O The video inputs are 75 BNC connectors Make sure there is a video source connected to the input and then connect a cable to the Channel Out on the BNC Connector Cable The looping outs can be connected to video monitors or combined with adapters to connect to VCR s LOOPING OUTPUT TERMINATION When terminating the outputs becomes necessary the DVR unit has built in termination that allows you to select individual outputs to terminate individually It is not always necessary to terminate the output when using it It is dependant on the device with which you are connecting it to As a rule if the image appears distorted or virtually unviewable it most likely needs to be terminated ann an ON Not connected to a monitor Normal OFF Connected to a monitor Looped Always leave the dipswitch set to the ON position when the Looping Outputs are not used 28065AA 31
28. ssories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction IMPORTANT SAFEGUARDS continued 15 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions When the power supply cord or plug is damaged If liquid has been spilled or objects have fallen into the unit If the unit has been exposed to rain or water If the unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation If the unit has been dropped or the enclosure has been damaged When the unit exhibits a distinct change in performance this indicates a need for service 16 Servicing Do not attempt
29. tch configuration method on the addressable dome Tip It is recommended that the ID of the camera coincide to the input RS 485 number on the DVR This will make future troubleshooting and configuration less complex Signal Line 32 28065AA TURNING ON THE DVR 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the DVR unit 2 Turn on the Power Switch located in the rear of the DVR unit 3 The DVR will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances users should not be asked to respond to these messages f asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully 4 Startup is complete when the OpenEye DVR software is finished loading and displays the main menu screen TURNING OFF THE DVR 1 Click the Exit Button on the main menu screen of the DVR software 2 Select Power Off from the drop down menu which appears in the Power Off prompt and click OK The DVR unit may take several minutes to shut down completely CAUTION Always be sure to follow the proper procedures when turning off the power to the DVR unit NEVER disconnect the power to the DVR unit while it is still running or in the process of shutting down Doing so can cause data loss file corruption system
30. the DVR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The OpenEye DVR is high performance security product ready to meet today s security demands 16 28065AA FEATURES OpenEye s X Series DVRs include the following new features e Optimized and Designed for Microsoft Windows XP Embedded e Record up to 240 PPS e Up to 16 Camera Inputs e Supports up to 4 Relay Outputs on Alarm Activation e Supports up to 16 Sensor Inputs for Alarm Control e Remote System Operation amp Configuration e Supports Multiple Simultaneous Remote Connections e PAN TILT ZOOM Controls e Simultaneous Video Search Playback and Backup e Video Indexes for Easy Searching e Multiple Levels of Security Access e Upto 16 Looping Outputs e 1 Composite Output e Up to 4 Audio Inputs e High Performance Durable Rackmount Case e Output the Video to a NTSC PAL Display e Virtually Unlimited Storage Potential e Digital Signature Support e Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes e Hardware Watchdog e X60 X120 Recording Resolution 640x480 640x240 320x240 NTSC 640x576 640x288 320x288 PAL e X240 Recording Resolution 720x480 720x240 360x240 NTSC 720x576 720x288 360x288 PAL PRODUCT MODELS OpenEye X Series DVRs are available as both Real Time and Non Real Time
31. vided or the manufacturer s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Do not exceed the humidity specifications for the product as detailed in the Appendix section in this manual Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the DVR unit other than the media types approved by OpenEye as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Acce
32. w to setup and use it NOTE The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 28065AA 27 CONNECTING A VIDEO SOURCE TO THE DVR There are different types of Video Sources that can be plugged into the DVR unit including DVD players VHS players and CCTV Cameras The back of the DVR unit contains up to 16 video inputs depending on the DVR model The connectors use the BNC standard 4 Channel DVR Channel 1 O Channel 2 OQ Channel 3 0 gt Channel 4 8 Channel DVR 5 Gi3h CH4in Q 5 Q Q 5 CH nin CH12 n Q 5 16 Channel DVR 0600 6606086 The video inputs are 75 BNC connectors Plug one end into the video source DVD Camera etc and plug the other end into the desired BNC input on the DVR unit 28 C 6 ln 9 5
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