SmartSHARE User Manual
Contents
1. History e Field Interview Requests e Field Interview History e Offense History e Images e Active Wanted e Citation History e Trespass History e Boating Accident History To view additional information select any link under the various sections of the detail window If there is an image of the person you can click on the image to enlarge it To see if there are people associated to the person s record you re viewing select Link Analysis People For the list of related persons one of the following conditions will apply e They are identified as members of the same gang in MNI e Both people appear on an offense report arrest report field interview request or field interview When you select Link Analysis People a window opens with either a list of related persons or an indication that no related records were found If there are related persons each listed name is a link you can select to view details on that person On the window that opens you can select the Link Analysis People link to view a list of people related to that person To export the list of related persons to a comma separated values CSV file click on Export to csv Browse to the desired folder enter a name for the file and click Save Tips v v For each link you click on the detailed record window another window will open To close a window you re no longer using click the X button in the upper right corner of the window You can scrol2. apply to searches of people vehicle and property records v v You must specify at least one search value and at least one resource agency before you can perform a search If you don t wish to search all participating agencies click the desired agency The Search All Resources check box will clear automatically To select multiple resources for the search hold down the Ctrl key while you click on each desired resource The currently active search type People Vehicles or Property will be in blue text while the other types will be black Enter as much information as you have available to narrow the results of your search To perform a new search click the New Search button which returns you to the main SmartSHARE page with any previously entered search values cleared All matching records are listed grouped by agency If you included your own agency records in the search your agency search results are listed first If an agency included in the search had no matching records the page will indicate no matches were found for that agency For matching records within your agency each record is listed Only the first several records are visible in the list Use the scroll bar to the right of the list to move up and down the list For search results from other agencies the number of matching records is a clickable link Click the Count link to view a list of that agency s matching records For records that matched on intel flags
3. click the Hit Count link to expand the list of records that matched on intel flag selections Security Settings and Viewing Record Details Depending on how your agency s SmartSHARE administrator has configured your access rights certain types of information may not be visible to you when you are viewing records Note Each agency configures their own user access rights so when viewing records from another agency you may not be able to see all the information that you can see within your own agency s records The following types of information can be protected from view Social security numbers Juvenile records and information Active warrants Pawn history Jail history Arrest history Field interview requests Field interview history Citation history Trespass history Offense history Offense history investigative narratives SmartSHARE User Manual Searching for People 1 2 CMAN HD MN FW Select the People link to perform a search for persons To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include To include CAD records in your search select the checkbox Search CAD as well Enter the last first and middle names if known If you want the search to include aliases select Yes on the Check AKA option Enter a nickname to search for persons with a specific nickname Enter the date of birth age range gender SSN with or without
4. down list 6 Enter the tag year and VIN if available 7 Click the Search button or press Enter to start the search Tip v You can maximize the detailed record window by clicking the maximize button in the upper right You can also maximize the window by double clicking the window s title bar Viewing Vehicle Record Details and Related Records After you perform a vehicle search matching records are listed and grouped by agency Information on the vehicles list includes the source of the record CAD MNI MBI Offense UCM or Traffic the vehicle VIN year make model tag number and state vehicle color and whether this is a commercial vehicle 1 To view record details click the desired link under the Source column The detail record window opens The contents of the detail window depend on the source of the record For example if the source is Offense the detail window will contain the Offense Report If the source is CAD the detail window will contain the CAD Call Record 2 On the detail window related records and reports will appear as links you can select For example if you are viewing an Offense Report persons listed on the report as victims witnesses and suspects may each be a clickable link When viewing record details from MNI you can select Link Analysis People which opens a window listing related persons or indicating no related records were found If there are related persons each listed name is a link you c
5. CTS Fp America SmartSHARE User Manual CTS America 180 N Palafox Street Pensacola Florida 32502 Local 850 429 0082 Toll Free 1 877 SMARTCOP 762 7826 Web www cts america com Fax 850 429 0522 Printed April 16 2012 2012 CTS America All Rights Reserved All CTS America product names are registered trademarks No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of CTS America This manual is subject to change at any time without warning and should not be construed as a commitment by CTS America CTS America is not responsible for any errors or misinformation found in this manual We welcome any comments or suggestions that may improve the quality of our documentation For technical support or for questions concerning this manual please call 800 374 0101 Contents About SmartSHARE cess reres eiee does e aaa reen a T prea ip esne ap ea aaiae Product Version NUMD OK espre ene dae saute suet E Er AE a A oe ebb E E e RESE R e 0772 22 a E S EE EE E E eaesttaaeesterdve Manual Conventions neern ea aa E a aa vada de EE E ee eae EESE LO GRIN GAN EEE EEEE E ESE E E E E E bogging Outa emeren eaa e e suisse e EEE Aa aar e a E EE a e ESSERE SmartSHARE at a Glane E eere akee oss eese e reo taae ie E EEES E O EEE E E save cused un O E EEEE E PERE EENEN EE TESE General SmartSHARE Search Tips kers scescesscst
6. an select to view details on that person On the window that opens you can select the Link Analysis People link to view a list of people related to that person Tips Onan agency s list of matching records use the scroll bar to the right of the list to move down and up the list v v SmartSHARE User Manual For each link you click on the detailed record window another window will open To close a window you re no longer using click the X button in the upper right corner of the window Depending on your user access rights sections of the detailed record window may not be visible to you For example offense history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view offense history information in your agency s records but not when viewing another agency s records Searching for Property 1 2 COoOmAANI DN FW Select the Property link if it isn t already selected To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include To include CAD records in your search select the checkbox Search CAD as well Select the desired article type from the drop down list if you wish to search by UCR property type Select the NCIC code from the drop down list if you wish to search by NCIC code Enter the article description if kn
7. dashes and race Select a DL State and enter the DL OLN if known To perform a more detailed search click the Advanced Search check box Advanced search options include address tag and vehicle information fields as well as intel flags If you selected the Advanced Search enter address and vehicle tag information as desired To include intel settings in your search select the desired value from the Intel Flags drop down list None All or Any and then select the desired intel flag check boxes e Selecting Intel Flags None will exclude records with matching intel flags from the results of your search e Any will include records with any match on the selected intel flags e All will include only records that match on every selected intel flag Select the applicable intel flag check boxes Click the Search button or press Enter to start the search For name fields the search will automatically look for values longer than the value you enter For example if you enter Sharp as the last name search results will include records where the last name is Sharp as well as Sharpe and Sharpton The opposite case is not true A search for the last name Sharpe will not include records where the last name is Sharp You can use the symbol as a wildcard in any name field For example entering S t for the last name will find records where the first letter of the last name is S and the name also contains a T So search results using S t as the las
8. l up and down on the detailed record window or you can maximize the window by clicking the maximize button in the upper right You can also maximize the window by double clicking the window s title bar Depending on your user access rights sections of the detailed record window may not be visible to you For example arrest history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view arrest history information in your agency s records but not when viewing another agency s records SmartSHARE User Manual Printing People Search Results After performing a search the search results page contains a Printable Version link for each agency 1 Select the Printable Version link A second browser window opens showing the list that will print and then the Print window opens 2 Select the Print button to print the list of records Tip y To change print preferences select the Preferences button on the Print window and make the desired changes Searching for Vehicles 1 Select the Vehicles link to perform a search for vehicles 2 To include all participating agencies ensure the Search All Resources check box is selected otherwise select each desired agency to include 3 To include CAD records in your search select the checkbox Search CAD as well 4 Enter the tag number if available 5 Select the state from the drop
9. lication idle for more than two hours you will be logged out automatically and will have to log in again SmartSHARE User Manual Logging out When you re finished using SmartSHARE click Logout in the upper right to log out and then close the browser window SmartSHARE User Manual SmartSHARE at a Glance i Merwe Fare ee After you log into 2 t SmartSHARE the main Instructions lt maiar man ne toc Ss adj ar onanan oam page opens Jam l 1 The default search egan akora ARSE type is People Click D SES Ae Vehicles or Property to o Rama ES search those types of RE records 2 The default search setting includes all participating agencies You can select which agencies to include in your search You can also select to include CAD records in your search r Select Advanced rrer A Search to reveal E ER e AA 2 Orce conelete cck on the Search Dutton ce Hi your Erter Kev cn rowr Kevboard additional search options eats ojos Pesce ttm Advanced search wanane maces w gt onan Cn hme e S options include nj ul cae wane vanes J ee sara aoa addresses on aoa 5 I vehicle tag ae say information and sel ge intel flags wn Sor bedna An MODAN Tee F waginerssorena uao LaErtorcemert E Secttender sacs tinaren E sarrias anew ARES ORS CorcesinWeacen T PovecalyChaimond ScatnAttemer Carwe Reiter E a Siht Moat coe ea oe RebdirtervanRaqet Poeerfeleance U
10. own Enter the serial number owner applied number model number and brand if known Enter a beginning and ending date range if desired Click the Search button or press Enter to start the search Viewing Property Record Details and Related Records After you perform a property search matching records are listed grouped by agency Information on the property list includes the property article and description serial number owner applied number model number brand and the source of the record Pawn or Offense 1 Tip v To view record details click the desired link under the Source column The detail record window opens The contents of the detail window depend whether the source is Pawn or Offense For Offense source records the related Offense Report will open For Pawn source records the pawn transaction detail window will open On the detail window related records and reports will appear as links you can select Depending on your user access rights sections of the detailed record window may not be visible to you For example pawn history information may not be visible to you if you do not have access rights to that type of information In addition access rights are defined by each agency so you may be able to view pawn history information in your agency s records but not when viewing another agency s records
11. re areca BONS TERS nay Bua Results are grouped by agency with your agency shown first For other agencies the record Count number is a link you can click to reveal that agency s list of matching records fox Gea The Hit Count number cota link will reveal only the SIE records that matched Core tn ae on intel flags Use the scroll bar to move up and down a list SmartSHARE User Manual When you click a name on the records Dao wo Ae ETT list a detail window hade wast Her Cobe Bre Csee im Dumie Dane whee opens Coun 997 oat of 997 Mi Cowen 209 Kn Me Cent Count Propte Comi 169 oat of 108 Wit Comets 2 If there are other people records related to the selected record clicking the Link Analysis People opens a window listing related records Ger Maledine Search For Pergi Cownt 50 ont of 7462 negt noge Ma Comet 122 s10 F E BARA 2 assecaserte D munosa t smeisionii t ovens tesossomeorrs cowan nnn O MES 0 moon OFFENSE SESONSOSELOITAS OTHER em wora Active Hit is Gey mo Dataihara Count Pocpte Wa Data Retrieved Coast 997 out ef 997 n m Export fo esv Count LD Akas m tote Count alice net Enteasabte Information Ceta Originating Rorery OSI E16 UN00 EARE terrae Km W 2012 34 FO Powered by Creamers ase sh 0850709 6344 SmartSHARE User Manual General SmartSHARE Search Tips The following tips
12. s in the SmartRMS MNI application Product Version Number The content in this document supports SmartSHARE version 1 2 0 Support CTS America s help desk provides support 24 hours a day 7 days a week Call toll free 1 800 374 0101 for assistance Manual Conventions Screen graphics captured for this user s manual employ test data only and does not realistically depict actual agency data The following formatting conventions in the text identify special information This formatting indicates this action User entry Enter the formatted text at the point indicated in the step Example Type LL 100 at the command prompt Tab or button name Click or select the tab or button referred to using this formatting Example If the Vehicle is assigned to a Unit and you need to change the assignment click Remove Unit Assignment Key name Press the key that is indicated by this formatting Example To add a new mug shot press A Key name key name Hold down the first key while pressing the second key Example Press AIt A to search the MNI by alias Go to the Name menu Select the menu and menu item indicated by this formatting and click Item Example To set up a list of Class Titles go to the Configuration menu and click Class Titles Logging In As with any other CTS America application you must log into SmartSHARE To log in enter your user ID and password and then click Login If you leave the SmartSHARE app
13. sstess sevechsusssteseesuuseseovdestuns sessvhessee supevecpessausduad ES neU pE eaoat Security Settings and Viewing Record Details 0 0 ee eee eceeceeeeesecesecesecaecsaecaeecaeeeseseeeseeeeeeeseeeeseesees Searchin for Peoples eee asne e ges soesses sus vesupbevacorsvasausdent devs pe es p i ae Iene aeiia ieS Viewing People Record Details and Related Records 00 esc ceeceesseceeeeeesseceeneecaeceeeeecsaeceeneecaeceeneeenaeeesnes Printing People Search Results Searching for Vehicles 2 vsscsscct ves ssbaye shscsscess Gabsenstes ccty rS Ea a E EE E EREE EES noS REESE E ERS ET S ELESE Viewing Vehicle Record Details and Related Records ccceecceesseceseceeseeceseeeeneceseeecaeceeneecnaeceeeeessaeeesees Searching for Property secie ie erener aera aar SEESE a aai E EEE EOE EEEE costasoees REESE EEE ERS ETES EEES iei Viewing Property Record Details and Related Records ceeceescecsseceeececeeceeeeceeeeenceceeeceneeceeeeenaecenees About SmartSHARE CTS America s SmartSHARE application is a Web based tool for querying records across multiple agencies Users can limit their queries to data from one many or all participating agencies SmartSHARE supports queries of people vehicle and property records Because SmartSHARE runs in a Web browser users don t see the menus buttons and other familiar features of other CTS America software applications On the other hand many of the search options are similar to the search option
14. t name would include records where the last name is Smith Stanley and Smart Searches are not case sensitive If your SmartSHARE access rights prevent you from viewing SSNs you will not see the SSN field on the People search page Viewing People Record Details and Related Records After you perform a people search matching records are listed grouped by agency Information on the records list includes the person s full name DOB age race sex height weight hair and eye color intel flags SSN DL number and state and the person s MNI number If there are related records and reports you can click the report or record number to view the related details Record details are pulled from CAD if selected RMS and Mobile applications such as MNI and Traffic For example if the person has a history of arrests or is listed on an offense report that information is shown as a link on the record details window So if you re viewing a record that lists an arrest report number for that person you can click the arrest report number to open a window showing the arrest report To view record details click the person s name under the Full Name column SmartSHARE User Manual A window opens showing the selected record details Some detailed record sections contain links to additional information The following sections may contain one or more links to related records and reports e Vehicle List e Pawn History List e Arrest History e Jail
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