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Contents
1. cae on punan by a insur nce m tters insur nce m tters Revolution User Manual Setup INSURANCE NO ai insur nce m tters 10 11 12 13 14 15 16 17 SCi Contents Tips for using this manual and Revolution PC Setup Local Server Backups Backups Performing a backup Networks Revolution The Main Menu General Maintenance General Maintenance Setup and General Information Location Name and address Defaults VAT Nominal Insurance Text boxes General Maintenance Setup and General Information Text boxes Price List Bands General Maintenance Setup and General Information System Passwords Monthly Summaries Backups Price tariff VAT Calculator General Maintenance Setup and General Information Price tariff Extras Source Codes General Maintenance Setup and General Information Utilities General Maintenance Breakdown cover General Maintenance Makes and models General Maintenance Makes and models continued General Maintenance Fleet Management General Maintenance Fleet Management continued General Maintenance Service History General Maintenance Customer Special Rates General Maintenance Customer Special Rates continued General Maintenance Renter database Renter Database Bad Renters General Maintenance Label Formats Trouble shooting Connection problems Trouble shooting Excesses raised or insurance declined connecting2. Bank name Bank sort code oOo O Bank account number D ISP Wanadoo 4 Any changes made and saved within Setup and general information will only take effect after you Revolution for Car amp Yan Rental Location File Maintenance have exited and re opened General maintenance Location Name and address Contains information relating to your company such as name address contact details bank details and internet connection type It is ESSENTIAL that you have an internet connection type entered in order to connect to the Rival server for insurance validation Licencee name The business name should be the same name as on the Licence Agreement This appears on the rental agreement and if it is wrong could bounce back in Court as a judge could deem the rental agreement not to be legally enforceable It also has Data and Consumer Protection implications Defaults These will be entered on initial setup and should not need to be changed VAT Nominal Here all of your VAT Nominal codes are set up These are already setup and should not need to be changed unless the government advises changes Insurance Your insurance rates are set up here as well as your Remote server site ID and Remote server IP address essential for connecting to the Rival server These will be entered on initial setup and should not need to be changed unless you are advised to do so by Rival support Text boxes You can use this section to set up the
3. Customer Special Rates from the main menu Any existing special rates will be displayed to the right hand side of the screen click on one to edit it If you make any changes make sure you click on the Hand sie button to save them Once a renter has rented using a Special Rate next time they rent the same group of vehicle the pre viously used special rate will be applied 14 R J V rC lt V iii A a INSURANCE Ws ag insur nce m tters P INSURANCE E A G4 ins Ei be msur nce m tters Revolution General Maintenance Customer special rates To enter a new special rate click on the Insert a new special customer rate ER button and click Yes when asked if you are sure you wish to add a new rate Select the group for which you wish to add a new special rate from the drop down box enter a code for the new tariff and click on the Add code button You can then fill in the mileage and rental charges for the new tariff and click on the Hand to save To delete an existing special rate click on it in the table on the right and click on the dustbin Ti button Renter database When you enter a rental agreement for a new company or person they will automatically be entered into your renter database You can also view edit and enter new renters into your renter database by clicking on General maintenance 7 Renter database from the main menu You will be presented with the renter database if you wi
4. otherwise you will need to set up a new one To add a new vehicle click on the Insert a new vehicle Es button You will be prompted Do you wish to add a new vehicle click on Yes You have the choice of 3 types of vehicle Owned i e purchased for the Rental fleet this is a permanent vehicle Leased i e leased for the rental fleet for a fixed term Temporary sub hired in to supplement the fleet usually for one specific rental only these vehicles are signalled by the Egg timer pi button 12 RIVi r TH INSURANCE as insur nce m tters E i imsur nce m tters Revolution General Maintenance Fleet Management The next prompt is Is this vehicle going to be on fleet for more than one rental Click on Yes for a permanent vehicle No for a temporary vehicle If you choose a permanent vehicle you will be prompted Is this vehicle leased Click on Yes or No Now enter the registration number making sure it is correct as this cannot be altered later only deleted Click in the Price Tariff drop down box to choose the appropriate charging group depending on whether the vehicle is a Car MPV or VAN Bus This cannot be altered later Intermediate 1600cc Intermediate 1 3 5 Tonners LW B High Roof Standard 1800cc Standard Full Size 2000cc Full Size Each vehicle inputted will be allocated a Unit Number this number cannot be altered once a vehicle has been accepted At the end of its rental life it must be disposed of
5. This section displays the list of extras you can choose from in agreement processing It is a list of all charges other than time and mileage You can pre set charges as you see fit Click on an extra from the list to view details To adjust values click in the appropriate box delete the value enter the required value and click on the Hand button to save the changes If you do not wish to save your changes click on the Reject changes ee button It is possible to set common extras with an auto prompt feature so that they are applied to every rental agreement where they may be deleted if not required You can print or view the list of extras from Reports 4 Extra charges list If you require a new extra please contact your Account Manager or Revolution Support on 0800 328 8833 Source codes Here you can adjust existing source codes delete and add new ones The source codes are used in agreement processing to find out how a new renter has heard of you This can be useful for marketing purposes To delete a source code click on the code from the list and click on the Dustbin Ti button to delete it You may only delete source codes that you have created To add a new source code click on the Insert a new source code ER button You will be asked Do you wish to add a new source code click on Yes Enter a new code and description and click on the Hand button to save the new code click on ae to reject it You can print or
6. and click on the Hand button to save the new code click on ne to reject it Makes and Models You can edit add and delete makes and models here From the Revolution main menu click on General maintenance 3 Makes and models To edit an existing make model click on it from the list displayed and the information for that make model will be displayed in the edit boxes in the top half of the screen Click in the box you wish to change delete the value and enter your new value Click on the Hand to save your changes or we to reject them To delete an existing make model click on it from the list displayed and click on the Dustbin it button You can only delete it if it has never been used To add a new make model click on the Insert a new vehicle type ER button Tab through all of the boxes entering all of the information for the make and model you are adding Model description is your own way to describe the model e g Focus 5dr 1 4 The number of miles to the first service and how many miles between services and number of weeks will prompt reminders later Enter the accurate model type e g Focus NARANG cl a ai i Ji insur nce m tters Revolution General Maintenance Makes and Models It is important to set the correct Insurance type in Makes and models for MID purposes and discriminate between Private car MPV Minibus or Commercial Vehicle Van If you do not you could declare wrongly on the MID report as this is a leg
7. local server installed This will enable you to validate rentals without being con nected to the internet every time you must however make sure that you connect to the internet at least once a week see Local Server below If you have a constant internet connection such as broadband or ISDN you do not need the local server as your rental agreements can be validated by the Remote server through the internet every time Your internet connection should have a firewall this becomes even more important if you have a constant internet connection If you have a firewall in place you must ensure that it is setup to allow Revolution through to the internet You must ensure that program evrun exe is allowed through port 44444 to rival idoink com and programs evrun exe and evobackup exe must be allowed to FTP File Transfer Protocol to site www revolutionsupport co uk You will also require normal internet access to site www revolutionsupport co uk You must ensure that your PC is protected against viruses check if you are already protected The latest Norton Antivirus software is highly recommended If you are unable to buy a good anti virus package you can download Avast using the link on the Revolution Support website www revolutionsupport co uk which although not as good as Norton will offer some level of protection You must ensure that your PC is protected against adware You can download an adware remover package Ad aware using the link on t
8. text that will appear at the bottom of various documents RIV INSURANCE iN i58 aii Revolution General Maintenance Setup and general information Text boxes For example you wish to enter the text Thank you for renting with Car amp Van Hire at the bottom of original invoices Click on the Invoice tab type your text into the large white text box and click on the Hand ta button in order to save your changes Fa Revolution for Test rental company Location File Maintenance Location Price tariff Estras Source codes Utilities ae Return to menu Mame and address Defaults WaT Naminall Insiranne Tent boxes Pri e list hands System Passwords Monthly summaries Backups Accept amendments made to the location Booking quote enquiry Reservation conmmaton Mental agreement Sgreement amendments Invoice Invoice reprint Credit note Interim invoic_4 r Thank you for renting with Car d amp Van Hire Please enter your required text to appear on original invoices Price list bands Price bandings need to be set to mirror the price tariff you quote to your customers e g 1 6 days 7 28 and 29 plus This is a matter of local preferences but if it does not match the tariff quoted over the phone you will get a lot of invoices wrong Mileage allowances are already in pence and do not need a decimal point The standard excesses are also set here These are just th
9. the date and time are set the same on all machines e If your PC is on a network it is recommended that your data is held on a server If you do not have the skills on site to solve your own software network and hardware problems you need a local easily and quickly accessible maintenance service E TER Bit msur nce mOtters men 58 Revolution ee see ont a wy ra E V g gt E wa v E a f p P t A v P IP A KK i F f Eep Y d n p A d a b ty J i f P h i y ST i VA et VA Sf INSURANCE Sas imsur nce m tters When Revolution is installed onto your PC a shortcut to the program fa will be placed either in your program list in the Start Menu or directly onto your desktop Double click on this to start the rental software A log in screen will appear just type in your name and press Enter This name will be logged on any reports that you process The first time you open the program each day a backup will be performed Revolution for Test rental company Agreement processing General maintenance Reports Month vearend Submit MID Reservations calendar About Exit The Main Menu Agreement processing General maintenance Reports Month year end Submit MID Reservations calendar About Exit Please read on for a detailed discussion of each Main Menu option or use the Contents page to skip to the section required Real time As you look at the screen noti
10. the system Price tariff The price tariff is set up here for use in agreement processing If you already have a price list at the time Revolution is installed this will be set up for you You should set up as many groups as you have different vehicle types on your rental fleet Similar vehicles can be grouped together i e Mix makes but not models of differing engines sizes doors specs and age All prices must be set for each group Missing prices in the Price Tariff will make WIP incorrect when rental agreements get extended and prices revert to the price list You must set the vehicle to the correct vehicle type in Price Tariff If you do not you could declare wrongly on the MID report As this is a legal requirement it must be accurate Failure here could jeopardise your insurance cover The choices are Car Van Minibus MPV or 7 5 tonner VAT Calculator All prices that are entered into Revolution must be excluding VAT The VAT calculator can help you work out the amounts to be entered onto the system Press the F9 key on your keyboard and the calculator will Het goods amount VAT rate YAT zara box press enter and the amount minus VAT the amount Gross total amount 200 00 to enter onto Revolution will be displayed in the Net goods amount box Close Calculator appear You can enter your total price including VAT in the Gross total amount RIVG RIV iii RE fs INSURANCE Was PY jo B i
11. the vehicle de tails will be displayed and Revolution will prompt Do you wish to reinstate this removed temporary vehicle click on Yes and the vehicle will be put back on the fleet list To add an insurance claim the vehicle must be available Click on the insurance claim button tj and follow the insurance claim instructions listed in the Agreement Processing manual Service History You can add new service history item by clicking on General maintenance 5 Service History from the main menu You can view your fleet in the grid at the top right of the screen Click on the vehicle you wish to view or add service history items for and you will see the details of that vehicle appear in the bottom section of the screen Click on the Service history tab to view previous service history items To add a new service history item click on the General tab and click on the Insert a new ser vice history item for this vehicle Ea button In the Inventory type drop down box select the ser vice history type then fill in any other relevant information and click on the Accept this inventory item button You will be asked if you really wish to add the service history click on Yes Customer special rates Once familiar with Revolution you may want to enter Special Rates for your regular customers rather than quoting off the cuff prices as this makes things much easier for other members of staff You can set up special rates by clicking on General maintenance 6
12. to remote server not connected to internet during month end cannot open Revolution Manual agreements insur nce m tters A i H N R v 4 i 4 INSURANCE Ss on Tips for using this manual and Revolution You must submit your MID once a week Select Submit MID from the main menu You will be prompted Do you want to submit the MID report click on Yes A message will tell you that the file was sent successfully If the MID report is due you will be asked if you want to submit it as soon as you enter Revolution Keys to be pressed on your computer keyboard will be displayed in Bold throughout this manual Use tab to navigate throughout Revolution The tab key will automatically take you to the next box to be filled in Shift and tab will allow you to move back a box When shift is highlighting a button press enter to select it Red fields are mandatory and must be completed When making changes in Revolution click on the Hand to save your changes or ae to reject them E The blue book e button will always take you back to the previous menu The F1 Key on the keyboard will display Help for your version of Revolution The F7 Key on the keyboard will display a quick conviction checker Useful to check quickly if a rental is likely to be accepted The F9 Key on the keyboard will assist you in calculating prices with or without VAT to two decimal places If you are not sure what function a button performs hov
13. view the list of source codes from Reports 5 Customer source code list 10 IP vy AVZ nn RIV E INSURANCE ss PP jo insur nce m tters E if 1 Revolution General Maintenance INSURANCE amp insur nce m tters Setup and general information Utilities You should not use this section of the program unless advised to do so by Revolution Support staff If you are using Revolution across a network make sure that all other PCs are logged out of Revolu tion The utilities section is used to change the status of vehicles when for some reason they have been stuck in the wrong status group for example if Revolution displays that a vehicle is booked out when you know that it is not You can return from Setup and general information to the main menu at any time by clicking on Return to menu Breakdown cover You can setup and edit the breakdown cover list here for use in Fleet Maintenance when adding vehicles to your fleet From the Revolution main menu click on General maintenance 2 Breakdown cover Here you can adjust existing breakdown covers and add and delete new ones To delete a breakdown cover click on the breakdown agency from the list and click on the Dustbin it button to delete it To add a new breakdown cover click on the Insert a new breakdown code ER button You will be asked Do you wish to add a new breakdown code click on Yes Enter a new code description and emergency telephone number
14. 138 Revolution General Maintenance INSURANCE Sm imsur nce m tters Setup and general information Price tariff To create a new price group click on the Insert a new vehicle group ER button Read the pop up questions and click on Yes or No accordingly You must then enter information for the new vehicle group including the minimum excesses you wish to impose MOT information and the price tariff all ex vat for the new group The prices you input will be charged on a rental agreement when you rent a vehicle in that Group Whatever excess Damage or Theft is set here will be printed unless it is raised by an individual agreement It will be overridden by the Remote server if it is set too low or if the renter is a high insurance risk The days charged groups are displayed depending on how they were set up in Location Price list bands Once you have entered all the information required click on the Hand e button to save the new vehicle group tariff To adjust an existing pricing group Click on the group you wish to adjust from the list at the bottom of the screen You can adjust your hire charges by deleting an amount entering the correct amount and clicking on the Hand button To delete an existing price group click on the tariff you wish to delete from the list at the bottom of the screen Click on the Dustbin Ti button The price list you create can be printed from General Reports 1 Price Tariff Extras
15. al requirement it must be accurate Failure here could jeopardise your insurance cover If your Makes and Models are set up correctly in the beginning your mandatory report will always be accurate and involve no extra work to produce The derivative fields should be set up as below The Vans and Buses Derivatives need to show The Wheelbase LWB SWB MWEB etc The Body type HITOP Luton BUS Curtainside etc Tail lifts T L The Derivative for a car needs to show things like LX Ghia etc EST SAL Hatch A for Auto M for Manual If the vehicle is a Bus a box is revealed to enter the number of passenger seats e g 12 If the vehicle is a Van a box is revealed to enter the Weight tonnes e g 3 5 Click on the Hand to save your changes or Pd to reject them Fleet Management Putting a vehicle on the fleet is the way your vehicles are accepted by your insurer and logged by the MID Motor Insurance Database All vehicles covered by an Insurer are notified to the MID in order that insured drivers are protected This is a Europe wide Directive so that uninsured drivers can be immediately identified in cases of fraud and accidents You can add edit and delete vehicles from your fleet as well as adding insurance claims by clicking on General maintenance 4 Fleet management from the main menu These are the vehicles you will choose from when you are producing rental agreements Ensure you have the correct Make Model and Derivative set up
16. ce that the time and date is displayed in the bottom right hand corner The name of the user who logged in is shown as well You will also see the version number in the bottom left hand corner e g 1 09 37 If you are on a network ensure that the time and date are set the same on all PCs You must not change the system clock once it is set this will lock up Revolution Revolution General Maintenance Most of your initial program setup will be completed by the person who comes to install Revolution This setup is carried out within 1 Setup and general information and you may occasionally need to make adjustments to this section From the main menu click on General maintenance then click on 1 Setup and general information INSURANCE tua on insur nce m tters Revolution General Maintenance Setup and general information You will see that this section is split into many different tabs just click on the tab required to view that screen lel Location Piice tariff Extras Source codes Utilties o Retuin to menu KIEA Name and address Defaults VAT Nominal Insurance Text boxes Price list bands System Passwords Monthly summaries Backups Company name Cark Van Reta Address The Stet gt m London nwi 8DS Telephone osooso Fak f e mail address rental carandvanrental co uk Web domain name www carandvanentacouk Licensee name Eart Yan Ren VAT registration number 1111111111
17. d if you are sure click yes and the renter will move into the company database Please note Payment details do not appear in renter database If you rent to a person who wants their Credit Card number deleted you must raise a new Rental to that person when asked whether you are using the same CC details say YES alter all fields to O and proceed the rental on account Close and invoice it immediately within 59 mins at 0 hire charge it will not incur any fee or revenue days Bad Renters You can tag a renter as being a bad renter by placing a tick in the Bad renter box on the General tab within the renter database This will ensure that if this renter is selected for an agreement you will get a large Insurance Risk Potential message on your screen to remind you 15 INSURANCE tau on insur nce m tters Label Formats Here you can set up label formats for use when creating labels for mail shots to your renters and or companies From the main menu Reports General Reports 8 Mailshot labels print tool Setup label formats in General maintenance 8 Label formats from the main menu Click on a current label from the list to edit it If you make any changes click on the Hand t button to save To add a new label format click on the Insert a new label format Eil button Enter a new label format code for your own reference and click on Accept Enter the measurements for the labels you wish to use and click on the Hand t butt
18. e place a tick in the box Depreciate by percentage per year Click on the Hand button to save your changes To edit an existing vehicle click on it from the list displayed and the information for that vehicle will be displayed on various tabs across the screen Click in the box you wish to change delete the value and enter your new value Click on the Hand ie to save your changes or ee to reject them To delete an existing vehicle from your fleet double click on it from the list displayed If the vehicle is an owned vehicle and the vehicle is NOT currently out on an agreement you will see a Dispose of vehicle tab Click on the tab if the vehicle is written off place a tick in the box Enter the amount the vehicle was sold for and who to and click on the Dispose button You will be asked Do you really wish to dispose of this vehicle click on Yes If the vehicle is a temporary vehicle you will not see the Dispose of vehicle tab Instead click on the egg timer me button at the top of the screen You will be asked Do you really wish to remove this temporary vehicle click on Yes To reinstate a temporary vehicle to your fleet click on the Key ce button from the Fleet maintenance menu You will be asked Do you wish to reinstate a temporary removed vehicle click on Yes You must type in the full registration of the vehicle you wish to reinstate and press Enter on the keyboard If you have entered the registration of a previously removed vehicle
19. e defaults you will see when you are set ting up your price tariff and can be changed Set the excesses to the lowest excess you expect to allow Normal settings are 250 basic minimum excess for cars and 350 vans 1500 Theft excess for all 200 Free miles per day with 10p inc VAT for cars and 15p in VAT for vans inclusive This section is split into two Cars and MPVs on the left Vans and minibuses on the right The Number of days in charge band X sets the number of days in each charge group of your price tariff For example if you want to charge a set price for rentals for 1 day a weekly price a monthly price a price for rentals over a month and a weekend rental price the Price list bands would look like this Fa Revolution for Autostation Practical Location File Maintenance Location Price tariff Estras Source codes Utilities 4 Return to menu S Caradh Pi Yans mnibuse Number of days in charge band 1 1 Number of days in charge band 1 1 Number of days in charge band 2 f Number of days in charge band 2 f Humber of days in charge band 3 30 Humber of days in charge band 3 30 Number of daps in charge band 4 0 Number of days in charge band 4 0 Number of days in charge band 5 0 Number of days in charge band 5 0 Number of days in charge band 6 0 Number of days in charge band 6 0 Number of days in charge band 7 0 Number of days in charge band 7 0 Number of days in charge band amp 0 Numb
20. er of days in charge band 0 Number of days in charge band 9 0 Number of days in charge band 9 0 Standard theft excess Standard theft excess 1500 Standard damage excess 250 Standard damage excess 350 Standard overheight excess 0 Standard overheight excess fou Standard mileage allowance 200 Standard mileage allowance 200 Standard excess p mile charge Standard excess p mile charge 15 00 Remember if you make any changes click on the Hand button to save your changes insur nce m tters TE poe Maintenance Setup and general information System Use System to view information about your Revolution system and dates of when reports were last run Passwords If you already have passwords set up you can clear them all by clicking on the button it Clear all passwords To set up a password for a section of the program choose the section you wish to password protect by clicking on the option from the drop down menu press the tab key and type your password in the Enter password box Click on the Hand button to save your changes Make sure that you remember any passwords that you set up Monthly summaries This section displays summary statistics for every rental month useful for ana lysing what is happening with your rental revenue insurance that is being charged and work in pro gress figures Backups This section displays information on any backups and or restores that have taken place on
21. er the mouse over it and a pop up tip will appear Edit the currently selected agreement If you wish to reject a renter at any point click on the No entry e button You will be asked Do you want to decline this agreement Click on Yes and the following message will be displayed xl i The remote server has declined insurance for this renter Please contact your area manager for assistance This is a good way to decline a renter you are not sure of as it appears that it is the program that has rejected the renter not you In order to check connection to the remote server select About from the main menu This sec tion displays some basic program and system information If you have doubts that you are con necting to the rival server correctly click on the Remote server tab Make sure you are con nected to the internet and click on the Check remote server connection button and Check internet connection button Both should be successful If not see the next page for trouble shooting tips If you still have no success call Rival Support on 0800 328 8833 PH PC Setup a1 As well as being of a high enough specification your PC also has a few other bY fe VA f f gt J vf i INSURANCE Sm insur nce m tters insur nce m tters requirements in order to use Revolution Your PC must have an internet connection If you have a dial up connection you will also have the Revolution
22. he internet You will see the following message along the top bar of the program when you are not constantly con nected to the internet Fa Revolution for Test rental company Remote server connection required in 7 days This reminds you that you must connect to the internet within the number of days specified in this case 7 days If you have connected to the internet but this message has not cleared select About from the main menu click on the Remote server tab and click on the Check remote server connec tion button If you see a message saying the check was successful exit Revolution and open it again The message will have cleared If you are not connected to the internet when you run the Month End To resend a month end go back to the Monthend option on the main menu where you will be prompted to resend a message will ask you to make sure you are connected to the internet click on Proceed A message will display when it is sent and then you will be able to produce new Agree ments To reprint a month end report select Reports Stored month end reports from the main menu If you are not connected to the internet when you try to submit the MID The MID report requires an internet connection to be sent through to Rival Head Office If you were not connected when you run the MID Report make sure that you run it the next day when you have an internet connection The report can only be submitted once in a day and so the option to select this
23. he revolution support site You must ensure that your PC is protected against Spyware You can download spyware remover package Spybot using the link on the revolution support site Local Server The local server is useful for sites without a constant internet connection sites with a dial up connec tion It enables rentals to be validated on your pc without requiring the internet connection every time However it is still necessary for you to connect to the internet at least once a week Connect to the internet open Revolution click on About from the main menu click on the Remote server tab and click on the Check remote server connection button If you change your internet connection to a constant connection such as broadband or an ISDN line call Revolution Support who will inform you of how to remove the local server from your PC Backups It is essential that you keep backups of your Revolution system in case of any problems Revolution will take a backup of the system the first time you open it each day This backup is saved to the hard drive and is useful for when your software goes wrong If the computer itself is not working you may not be able to access these backups and so external backups are also recommended 4 INSURANCE Ss on insur nce m tters Backups Revolution Support recommends that you take a daily backup to an external device such as floppy disk CD ROM zip drive memory stick etc It is recomme
24. ll only be able to use your system for one week before being locked out of the system It is essential that you make Revolution support staff aware of the problem and fax through copies of any rental agreements processed whilst not connected to the internet to 0121 773 1875 16 a INSURANCE i it H INSURANCE es nn a bat insur nce m tters Trouble shooting RIV L RIV L Excesses are raised by Rival or insurance is declined Scorin Each rental is validated by the Rival Server which applies points to certain important pieces of infor mation If a rental does not score over a certain number of points then the excesses for the agreement will be raised This is because Rival deems the renter to be of a higher insurance risk If the rental scores even less points the rental may be rejected altogether because the insurance risk is too high lf your excesses are raised or the rental is rejected and there is no obvious reason why check all of the information you have entered Employment type Personal ID convictions and payment method have a lot of points allocated to them and so it is important to pay a lot of attention to these fields For example the more ID you have for the renter the more points you are able to score making it more likely that Rival will accept the rental If you are still rejected and cannot see why call Rival on 0800 328 8833 and choose the insurance option Message when you are not connected to t
25. nded that you use a separate disk tape stick for each day of the week This way if one of your disks fails you will still have several other backups available to you Make sure that you keep your backups in a safe place such as a water and fire proof safe If you do not keep backups you are at risk of losing all of your renter and company database price tariffs personal settings rental agreements and reports Performing a backup Close Revolution Open Revolution Backup or Revolution Toolbox you will find it in the list of programs in the start menu Click on Backup your data The default place for the backup to be saved is in the Backup folder within the PCVRData folder Usually the location of this is C PCVRData Backup This saves the backup to your PC You will see a warning telling you that if you save here any previous backups will be lost Click on Proceed To save the backup to another drive such as the floppy disk drive click in the Drive drop down box Click on the drive you wish to save to e g a Make sure your disk is in the drive and click on OK You will see a message telling you when the backup is complete lf you are using a PC running on a network using a server and the PCVRData folder is held on the server you may already have your own backup procedure Networks In Windows Regional Settings ensure that the long date style is applied as ddMMMMyyyy If you have Revolution on more than one pc make sure that
26. on the day it is no longer insured from All additions and disposals must be declared to your Insurer within 7 days This is done weekly by submitting the MID report to Rival who will then notify the MID Tab down entering all of the information that you have Please note that unless you have all of the required information you will not be able to add the vehicle The Remote server group is set cor rectly according to the make and model and the tariff group that the vehicle has been set to Ensure that the Insurance type of the make and model you have selected matches the type of vehicle on the price tariff or you will get an error The Companies listed in the Breakdown provided by drop down box are set up in General maintenance 2 Breakdown cover Insurance Value is a rough guess at the CAP Book price Once you have finished entering the information tab to the Add vehicle button and press Enter on the keyboard Alternatively press Escape on the keyboard to reject the new vehicle If the vehicle you are adding is a leased vehicle you will now have to enter the lease costs and return mileage Click on the Hand ie button to save your changes 13 RIV aii A Aah insur nce m tters Revolution General Maintenance Fleet Management If the vehicle is not a leased vehicle you will now have to enter the depreciation amount per month If LIAO insur nce m tters you wish to enter the depreciation yearly percentag
27. on to save To delete an existing label format click on it from the list and click on the Dustbin Ti button Trouble shooting Connection Problems Revolution needs an internet connection in order to contact the Rival server for validation and to send the month end and MID reports to Rival Head Office If there is a problem with the internet connection Revolution will inform you with an error message I 2x 2 No Internet connection was made Do you want to try again lf you are not sure whether you are connecting or not select About from the main menu click on the Remote server tab and click on the button CS Check remote server connection If you see this message then you have a problem Revolution No internet connection was made x7 Would you like to try the connection again Things to check Ensure that your internet connection is working by opening up Internet Explorer and checking that you can open up web pages Do you have a firewall If so make sure that it is set to allow programs evrun exe and evobackup exe Is your internet connection through a network Ensure that any routers are set to allow program evrun exe through port 44444 to our server rival idoink com and allow programs evrun exe and evobackup exe to FTP File Transfer Protocol to site www revolutionsupport co uk lf you process rental agreements while you are not connected to the internet the excesses will be raised You wi
28. report from the drop down box will disappear after you have ran it and appear again the next day If you have an internet connection problem ensure that you fax the report through to 0121 773 1875 until the connection is working again Cannot open Revolution Make sure that the computer or server that the Revolution Data PCVVRData folder is held on is switched on and working correctly Check the network connections between the two machines Manual agreements If you cannot use Revolution and Revolution Support advise you to use a manual agreement always ensure that you enter the manual agreement onto Revolution as soon as possible and inform Rival P uranep on 0800 328 8833
29. sh to view the company database remove the tick from the renter maintenance box on the menu bar Fa Demonstration Evolution System expires on 23 03 2005 oem am Renter maintenancel To add a new renter make sure you are in renter database view and click on the Insert a new renter E3 button When asked Do you wish to add a new renter select Yes Enter as much infor mation as you can ensuring to enter the renter s first and middle names as they appear on the driving licence Once you have finished click on the Hand button to save You can enter a new com pany in the same way in company database view To find an existing renter or company you can type the name or beginning of the name into the search surname or company name Company name E box and the names which match the letters you have typed will be displayed Once you have clicked on the name of the renter company their details will displayed in the bottom half of the screen You can then add or edit infor mation and click on the Hand l button to save changes To delete a renter or company that renter company must not have ever been on a rental agreement Select the name from the list and click on the Dustbin it button You can transfer a renter into a company but also only if they have never been on a rental agreement You will see a Transfer this renter to be a company Transfer this renter to be a company button Click on this you will be aske
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