Guarding Expert (iPhone) Mobile Client Software User Manual (V3.0)
Contents
1. Fluent And you can also customize the image quality Click to adjust the quality according to the performance of your network and phone hardware Balanced Fluent Custom Customize the Image Quality Steps 1 Click to activate the customized panel shown below 3 NI Stream Type Main Stream gt Resolution XvVGA 1280 960 gt Frame Rate 16 gt Bitrate 2048K gt Confirm Cancel k d 2 Configure the parameters according to actual needs including Stream Type Resolution Frame Rate and Bitrate 3 Click Sonfitm to save the settings Note The live view effect is related to the performance of your network and phone hardware If the live view is not fluent or the screen appears blurred please reduce the resolution frame rate and bitrate of the camera in Custom mode or set the image quality as Balanced or Fluent mode The following table shows the recommended frame rate and bitrate configuration for different resolution at H 264 video compression HD1080P a fo o Frame rate 4fps Bitrate 1024Kbps UXGA v Frame rate 4fps Bitrate 1024Kbps soos v Framerate fs Bitrate 1024Kbps sea v Frame rate 10fps Birate 1024Kbps 20 A Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series XVGA Pv ff fo Frame rate 15fps Bitrate 1024Kbps HD720P Frame rate 15fps Bitrate 1024Kbps rev rae rate 20s Brat 102s wor v Framerate 25fps B2. Guarding Expert iPhone Mobile Client Software User Manual V3 0 gt Guarding Expert iPhone Mobile Client Software WeIA ede 7900 Series ep RDY 7900 Series Thank you for purchasing our product This manual applies to Guarding Expert iPhone mobile client software please read it carefully for the better use of this software The contents in this manual are subject to change without notice y Guarding Expert iPhone Mobile Client Software EAO Series ep RDY 7900 Series Contents Chane LOGIC On E E E T NA 3 IE E a E E E A E O N E E A E O A A E I A T A 3 L2 SY temni REGUN EMIN S aters asier aE EEEE ETEEN ENEE 3 ECOD NUON rar ENEA E NEEE E OE NEE OE OAA 3 Chapter 2 Installing and Uninstalling the Software ssnnnssssssssserenssssssserereesssssserereessssssererersesssse 4 2 1 installing the SOnWaArE cin cttennccavoniesccnsiintetoinssaiadnedscacnedaaenunidunasihtahueiehdesatebonnsebtathaesthooneunetiue 4 22 Uninstalling the SOPMW ANC serisine a a a 4 Chapter 3 Running the SoftWare sssscusiduserceriieeniin n nieee AEE EE E 5 SL interlace MtiroduCHON wacaninsssdvvianennsamonssanseaseetadpane ERE a 5 32 PassWord ProtectHON sacenncasossrsennanesenuntonsnsetotanemnonnusnnssonmnoenutvenainpanncesimned vant anonematonriianteaancioes 6 Chapter 4 Device Management oosicsrnn niina TT 10 da AANE A DEVOE r EE N T A E E EEE TO OOTA 10 Aa Moding a DEVICE coeurace T T E 12 BS Delene CD OV ICC sirere ianea R EE O T a E EOR OR 14 Ch
3. P speed dome as device in the following chapters gt Guarding Expert iPhone Mobile Client Software WeIAede 7900 Series ep RDY 7900 Series Chapter 2 Installing and Uninstalling the Software 2 1 Installing the Software Steps 1 Log onto the Apple Store 2 Enter Guarding Expert to search the mobile client software 3 Download and install it to your iPhone a 4 After having installed the software successfully you can click icon to start the software 2 2 Uninstalling the Software an o Click and hold the icon in the program list until it changes to Click amp to uninstall the mobile client software N v Guarding Expert iPhone Mobile Client Software EAT 7900 Series ep RDY 7900 Series Chapter 3 Running the Software 7A After having installed the software successfully click icon to run the software 3 1 Interfaces Introduction The software has four main functions including Live View Remote Playback Device Management and Configuration Live View You can click to activate the main menu Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Description of Main Menu Menu Descriptions Live View Live view PTZ control alarm outputs management etc Remote Playback Play back the recorded files ie l Display device list add delete modify device view Devices device information etc i Configure password protection an
4. apter S LYS VIEW eeen a E E AE ET EEO ET 15 A r OPDE a E N E EN E E A E O 24 apee FOU SIG E E AE EA E E E PA EE E EET 28 Nea c CDG O EAT E E E E A EA E A A A 31 EE EA ES a ATE IEE E A P EA E A A E E A A E 31 TiO OS OOE a E E E E E E EE A O A 31 y Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Chapter 1 Introduction 1 1 Overview Guarding Expert V3 0 mobile client software which is designed for iPhone on the basis of iOS Version 4 3 or higher can be used to remotely monitor the live video from embedded DVR NVR network camera network speed dome and DVS via wireless network play back record files control alarm output and realize PTZ control as well With this software installed in your iPhone you are able to log onto the front end device via Wi Fi 2G or 3G besides if there is no public IP available for the device it s accessible by using a dynamic domain name or by mapping ports to the public IP of router Notes 1 Wi Fi 2G or 3G access service must be supported by the iPhone 2 Network traffic charges may be produced during the use of this client software Please refer to the local ISP 1 2 System Requirements iOS 4 3 or higher version including iPhone3GS iPhone4 iPhone4S and iPhone5 series products 1 3 Conventions In order to simplify the description we define the Guarding Expert V3 0 mobile client software as software and DVR NVR DVS IP camera I
5. changes to amp Note The PTZ control should be supported by the added device You can slide on the live view window to realize the pan left right and tilt up down movements You can also pinch two fingers together to zoom out or spread them apart to zoom in the live view 18 y Guarding Expert iPhone Mobile Client Software EAA 7900 Series ef RDY 7900 Series Live View 91 16 2013 Wed 15 A NO VIDEO Description of Icons icons Descriptions Icons Descriptions Q ow U om Start stop the auto scan Set and call the preset Note Click att to activate the and EJ buttons click to activate the paal and buttons click R to activate the and buttons Setting a Preset Steps 1 In the PTZ control mode slide on the live view window to move the camera to the desired scene 2 Click to access the following dialog box Call Set 3 Slide the number area to set the preset No Note The preset No should be between 1 and 256 4 Click S _ to finish the preset settings Calling a Preset For the programmed preset you can slide to set the preset No in the dialog box and 19 gt Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Call click _ to call it After completion of PTZ control click amp to hide the PTZ control panel Image Quality There are three defined image quality types provided including Clear Balanced and
6. d hold the live view window 2 Drag the window upwards and the im icon shows on the top of the window 3 Drag the window to the m until it changes to m and then release the window SHoir Ths Silt NO VIDEO NO VIDEO 7300 Camera 02 aan 7300 Camera 02 Fluent Contra OF Contre OF 7300 Camera 01 Fluent 7300 Camera 01 Fluent Ob 19 Ths WRN SHAI Ths Os iis SHI Ths SOs Hit Sory Ths Seti NO VIDEO NO VIDEO NO VIDEO NO VIDEO Canero 99 Canero i Canero 99 Canero Of 7300 Camera 03 Fluent 7300 Camera 04 Fluent 7300 Camera 03 Fluent 7300 Camera 04 Fluent 22 y Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Alarm Output Management You can control the alarm outputs of the added device by the software Note The alarm output should be supported by the device Steps 1 Click m to access the hidden icons 2 Click p lt to activate the alarm output management panel 3 Select an alarm output and click it to set it as m to enable this alarm output You can also click the enabled alarm output to set it as am to disable it Full screen Live View During live view you can rotate the iPhone to enter the full screen mode You can press and drag the toolbar to adjust its position Note Please release the rotation lock of the iPhone to realize this function 81 81 1970 The 99 46 09 Qi 1979 The 99 46 NO VIDEO NO VIDEO 7300 Ca
7. d software update Configuration View software s version information quick operation guide and main features 3 2 Password Protection With the password protection enabled then only the user that has the password can access the software Task 1 Enable Password Protection Steps 1 Click H and select to enter the Configuration interface 7900 Series Guarding Expert iPhone Mobile Client Software Configuration Turn Password On Modify Password Software Update New Features Help 2 Click Turn Password On to enter the password settings interface Turn Password On Enter Password IL LL 3 Enter the password for the software and confirm it to activate the password protection Next time if you want to run the software after exit you need to enter the password to log in first y 17900 Series Guarding Expert iPhone Mobile Client Software Password Protection Enter Password I Task 2 Modify the Password Click Modify Password and enter corresponding information to modify the password Modify Password Confirm Task 3 Disable Password Protection Steps 1 Click Turn Password Off to disable the password protection 2 Enter the password to confirm the settings y 17900 Series Guarding Expert iPhone Mobile Client Software amp Turn Password Off Enter Password a gt Guarding Expert iPhone Mobile Clien
8. iew interface Note Up to 16 cameras can be selected for live viewing at the same time ee ee Be i Live View NO VIDEO NO VIDEO sacra secre 9 7300 Camera 02 Fluent 7300 Camera 03 Fluent Olle 21 et n C116 21 eed n5 NO VIDEO NO VIDEO more F mera 7300 Camera 05 Fluent 7300 Camera 06 Fluent Favorites Configuration You can add the commonly used camera s to the favorites so that you can access the camera s conveniently Steps 1 Perform the Step 1 and Step 2 of Start Live View to select the camera s 17 gt Guarding Expert iPhone Mobile Client Software WeIAede 7900 Series ep RDY 79OO Series 2 Click to add the camera s to the Favorites 3 Inthe pop up dialog box enter the name for the favorites me Favorites Name Confirm Cancel 4 Click to save the settings The successfully added favorites will be shown in the device list area Camera List Pa Test gt Demo v 7300 Oy Camera 01 FN Camera 02 Camera 03 fN Camera 04 Camera 05 fA Camera 06 i Start live view 08 Capture In live view mode select a live viewing window and click the ac to capture a picture Note The captured pictures are saved in the photo folder of your iPhone by default You can access the directory to view or delete the pictures PTZ Control In live view mode select a playing window and click f to activate PTZ control panel and the EZ icon
9. itrate 1024Kbps o sGA v Frame rate 25fps Bitrate 1024Kbps ee Kaeo ocr v jf v v jv Frame rate Pe Bitrate T Saves v v v v Femerate 25tps Birate 128Kbps Window Division When multiple cameras are under live view they are 4 division mode by default You can double click the live view window to display the camera in 1 division mode and double click again to restore Live View 01 16 2913 Wed 16 14 48 NO VIDEO sacra oO 7300 Camera 02 Fluent Ol l6 21 et 14 6 NO VIDEO sacra F 7300 Camera 05 Fluent NO VIDEO es 7300 Camera 03 Fluent Olle 201 Ot 14 6 NO VIDEO sacra i 7300 Camera 06 Fluent NO VIDEO Caner GZ 7300 Camera 02 Fluent When there are multiple pages of playing windows you can slide the screen to go to the next or previous page 21 We ARD 7900 Series Guarding Expert iPhone Mobile Client Software NO VIDEO NO VIDEO NO VIDEO NO VIDEO 7300 Camera 02 Flueg SAGs Camera 03 Fluent 7300 Camera 07 Flue a Camera 08 Fluent Ol lf 21 bt 14D NO VIDEO NO VIDEO NO VIDEO NO VIDEO mera F cre amp era 10 ara 7300 Camera 05 Fluent 7300 Camera 06 Fluent 7300 Camera 10 Fluent 7300 Camera 12 Fluent Stop Live View During the live view you can click ES to stop live view of all cameras Or you can perform the following steps to stop live view of the specific camera Steps 1 Click an
10. mera 01 Fluent 7300 Camera 03 Fluent 81 81 1970 The 99 46 81 81 1970 The 99 46 NO VIDEO NO VIDEO O EE CE C Cancro 91 7300 Camera 04 Fluent 7300 Camera 05 Fluent Description of Icons een Descriptions Capture picture of the selected l l l PTZ control live view window Stop all the live view Q Start two way audio 23 Guarding Expert iPhone Mobile Client Software WeIAede 7900 Series GA f p Y 7900 Series Chapter 6 Playback You can search the recorded video files from the added device for playback Start Playback Steps _ 1 Click H and select 5 to enter the Remote Playback interface Remote Playback 2013 01 13 11 18 00 10 00 11 00 12 00 2 Click H to display the added device list 3 Set the start time and end time in the From and To field to define the search condition 4 Select a device node and click to list all the cameras under it 5 Check g checkbox in the camera item to select a camera for playback Notes 1 If you check g checkbox in the device item then the first camera of the device is selected for playback 2 Only the camera with record during that period can be played back successfully 24 gt y Guarding Expert iPhone Mobile Client Software EAD 7900 Series ep RDY 7900 Series Camera List From 2013 01 13 11 18 00 To 2013 01 16 11 18 00 Demo 7300 Camera 01 Camera 03 Camera 04 O Camera 02 O amp pa Ca
11. mera 05 i Start playback i 6 Click Start playback to start playback Remote Playback 01 16 2013 Wed 10 58 52 NO VIDEO Camera 01 7300 Camera 01 2013 01 16 10 58 52 10 00 ee 7 You can slide the time line bar to adjust the playback time 8 You can also click Mi to pause the playback 2012 12 28 10 10 15 10 00 Time line Capture Pause Stop playback 25 gt V Guarding Expert iPhone Mobile Client Software WeIAede 7900 Series ep RDY 79OO Series Stop Playback You can click Cx to stop the playback Or you can perform the following steps to stop the playback Steps 1 Click and hold the playback window 2 Drag the window upwards and the m icon shows on the top of the window 3 Drag the window to the m until it changes to and then release the window Remote Playback Remote Playback in Ww w Camera 01 7300 Camera 01 2013 01 16 10 58 52 2013 01 16 10 58 55 10 00 11 00 10 00 11f00 12 00 Capture During the playback you can click to capture pictures of the playback window Note The captured pictures are saved in the photo folder of your iPhone by default You can access the directory to view or delete the pictures Full screen Playback During playback you can rotate the iPhone to enter the full screen mode You can press and drag the toolbar to adjust its position Note Please release the rotation lock of the iPhone to realize this fu
12. n Rotate the phone to enter full screen mode New UI New Experience Broader view under full screen mode Drag the window upwards to the trash to stop playing Operate pan tilt zoom movement by gesture Easier way to stop playing Freer way to control PTZ Let s start Click HelP to enter the Help interface You can view the version information and the quick operation guide of the software 29 NY 7900 Series Guarding Expert iPhone Mobile Client Software Main Feature Device Management Live View Remote Playback Configuration Device Management Adding a Device 1 Click and select e to enter the Device Management interface 2 Click to add a new device New Device 30 A Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Appendix Version History V 3 0 Added New Features New designed GUI provides convenient operations iPhone5 is supported Up to 16 ch synchronous live view Support live view by page Support live viewing of channel zero Optimize the playing performance Display the quick operation guide and main features of the software Check new version automatically Image quality configurable during live view mode 10 Alarm outputs management 11 Password protection Modified 1 Optimize PTZ control 2 Delete the Alarm Management settings 3 Delete the channel configuration 4 Cancel the registration when logging in for the fir
13. nction 26 v Guarding Expert iPhone Mobile Client Software EAO Series ep RDY 7900 Series 01 16 2013 Wed 10 58 53 NO VIDEO 2013 01 16 10 58 52 i i 00 7300 Camera 01 Description of Icons Descriptions Icons Descriptions Capture picture of the Pause the playback T Pawetheplayoak FO playback window o W Stopthe playback gt S 27 gt Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Chapter 7 Others Update the Software When there is a new version available in the App Store the software will prompt you to update the software You can confirm to update the software immediately You can also cancel it and perform the following steps to update the software next time as desired Steps 1 Click H and select to enter the Configuration interface Configuration Turn Password On Modify Password Software Update New Features Help 2 Ifthe NeW js in the Software Update item click Software Update to activate the software update dialog box 3 Click to confirm updating the software and enter App Store to update the software Note The NeW displays when there is a new version available in the App store New Features and Help You can click New Features to view the main features of the software 28 v Guarding Expert iPhone Mobile Client Software ep RDY 7900 Series Slide to go to the next or previous scree
14. ort 8000 User Name admin Password 20660 Camera No 16 Start live view 2 Click 2 and then you can modify the parameters of the device according to actual needs Edit Device Alias 7300 Register Mode P Domain Address 172 6 23 105 Port 8000 User Name admin Password Camera No 16 3 Click to save the modification 4 Click to return to the Device Management interface 13 NY 7900 Series Guarding Expert iPhone Mobile Client Software 4 3 Deleting a Device In the Device Management interface select a device and slide the item to access the button Click E to delete the selected device DEVAS Demo IP Domain 115 236 50 18 8800 Camera gt No 17 7300 IP Domain 172 6 23 105 8000 Cari Stats 16 14 Guarding Expert iPhone Mobile Client Software WIA ede 7900 Series GA f p Y 7900 Series Chapter 5 Live View After the device is successfully added you can view live video from the devices manage the alarm output of the device and control PTZ movement as well Note The alarm output and PTZ control should be supported by the added device Click B and select to enter the Live View interface The screen will be displayed in 1 division mode by default Live View TaT a Icons Descriptions Descriptions Capture picture of the a PTZ control selected live view window i Set image quality to Clear Balanced Fluent or R Stop all the live view Cu
15. st time SO SS a a Troubleshooting What kinds of devices are compatible with Guarding Expert iPhone mobile client software The devices which adopt H 264 MPEG4 or MJPEG video compression are compatible with this software Why does the mobile client software prompt login failed when access to the device via Wi Fi Please check whether the Wi Fi parameters are configured properly in your iPhone After starting viewing the live video why does the responding of the mobile device becomes very slow and the video is easy to get stuck This problem may due that the lower performance of your iPhone please try to view less cameras at the same time or decrease the frame rate and resolution you may refer to the following parameter settings 31
16. stomized Enable disable alarm Start stop two way audio R ge output management Note You can click 1 to show the hidden icons and click to hide them Start Live View Steps 15 y Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series 1 Click H to display the added device list Click a device node to list all the cameras under it Note The name of the camera under the device is obtained from the device Camera List gt Demo v 7300 O Camera 01 O Camera 02 A Camera 03 Camera 04 fN Camera 05 fN Camera 06 Camera 07 i Start live view 00 2 Check L checkbox in the device item to select all the cameras under it or check checkbox in the camera litem to select the specific camera as desired Notes 1 Ifthe channel zero is supported by the device and it has been configured you can select to live view by channel zero 2 The number e g BE indicates the displaying window Neo 3 If there is only one channel under the device the icon of the device shows as ZA Otherwise it shows as Pael 16 y Guarding Expert iPhone Mobile Client Software EAA 7900 Series ep RDY 7900 Series Camera List gt Demo v 7300 O Camera 01 O Camera 02 FN Camera 03 fN Camera 04 fN camera 05 fN Camera 06 fN Camera 07 m Start live view 04 3 Click Start live view to start live view of the selected camera s Or you can click to return to the Live V
17. t Software WeIAede 7900 Series ep RDY 7900 Series Chapter 4 Device Management 4 1 Adding a Device You need to add a device firstly that all operations such as live view playback and device management can be accessible Demo Note The 2 rm is a demo added by default when you run the software for the first time You can view the live video refer to Chapter 5 and play back the record files refer to Chapter 6 of the demo And you can also modify the demo refer to Chapter 4 2 or remove the demo refer to Chapter 4 3 Steps 1 Click H and select to enter the Device Management interface DEVAS Demo 122 iP Domain 115 236 5C No 17 2 Click to add a new device 10 gt Vv Guarding Expert iPhone Mobile Client Software WeIAede 7900 Series ep RDY 79OO Series New Device Alias New Device 02 Register Mode HiDDNS Server address Www hik online com Device domain User Name admin Password Camera No 1 3 Edit the device name in the Alias field 4 Click the Register Mode item to select the register mode of the device to HiDDNS IP Domain or IP Server and configure the corresponding settings HiDDNS When the device is registered on the HiDDNS server you need to enter the HiDDNS server address and the device domain name registered on the server IP Domain You can access the device through fixed IP address or domain name You need to edit the IP address or domain address and the por
18. t of the device IP Server You can access the device through IP Server You need to set the IP Server address and device identifier which is the device name or device serial No HiIDDNS J IP Domain IP Server 5 Enter the login user name and password of the device to be added 6 Click to confirm the settings Notes 1 If the device is successfully added the software can obtain the camera information of the device 2 Upto 100 devices can be added 3 You can click _ Start live view to jive view the newly added device Please refer to Chapter 5 for detailed operation about live view 11 Ie RD 7900 Series Guarding Expert iPhone Mobile Client Software amp Device Information Alias 7300 Register Mode P Domain Address 172 6 23 105 Port 8000 User Name admin Password Camera No 16 Start live view Click to return to the Device Management interface The successfully added new device will be displayed in the Device Management interface DEVAS Demo 233 IP Domain 115 235 50 18 8800 Camera No 17 7300 IP Domain 172 6 23 105 8000 Camera No gt 16 4 2 Modifying a Device Steps 1 In the Device Management interface select a device and click the device item to view its parameters 12 v Guarding Expert iPhone Mobile Client Software WeINede 7900 Series EFA RDY 7900 Series amp Device Information Alias 7300 Register Mode P Domain Address 172028105 P
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