DISCOVERY 2 S500S EXPLORER 2 S500M
Contents
1. 58 7 1 HOW USE THE SLEEP MODE 9500M 3 3 5 i See hee ees 60 B TIPS FOR CORRECT USAGE 1 324322 o di ee aa i 61 8 1 FOOTPRINTS SATELLITE TRANSMISSION AREAS 62 9 MAINTENANCE xe kei Runes KS enn ee RR RR e RO Ri eR CR 63 9 1 PREVENTIVE MAINTENANCE inda de dear iaia a 63 9 2 SPARE n Re o Rd dida aca da a E RA RU ce ac 63 9 3 SOFTWARE UPDATE BY SD CARD 233 337 de Y deem ob ado ada qo coe a i 64 9 4 REPLACING THE POWER SUPPLY PROTECTION FUSE 66 10 TROUBLESHOOTING xa XXE alia Pra Erri 67 Ta RESHIPPING irreale de 70 12 TECHNICAL SPECIFICATIONS stazionare EC c eee Ceo n eee m 71 13 TECHNICAL SUPPOPNPRET io date coe d carre dct E oed tende di a Ob aa ee n 71 www glomexmobile com ev Ek ENGLISH DISCOVERY 2 S500S EXPLORER 2 5500 ENGLISH LME m Motion P 2 www glomexmobile com ti e Ma 1 FOREWORD 1 1 DELIVERY LETTER Welcome with the installation of this antenna the world of satellite television comes on board your vehicle This manual has been drafted in order to help you with the correct installation and operation of the antenna 1 2 ANTENNA IDENTIFICATION When calling GLOMEX or an authorized Service Centre always provide the serial number and the model of the antenna shown on the second page of the manual on the p2. It can be updated by SD card to be inserted into the relevant slot on the control unit side in order to have a constantly updated SAT TV antenna over time The antenna covers the whole of Europe see coverage areas on page 62 and the available pre loaded satellites are Astra2 Astra1 Hotbird 2 2 EXPLORER 2 S500M Explorer 2 S500M is a parabolic satellite TV antenna for mobile vehicles with totally automatic pointing compatible with DVB Digital Video Broadcasting satellite services It has a small size a diameter of only 66 cm and a height of 39 cm with a weight of only 8 kg It has a maximum consumption with moving vehicle of approx 1 2 A h with 12 V and 1 A h with parked vehicle It operates both with parked and with moving vehicle Provided with next generation electronic gyroscopes it can compensate any kind of vehicle movement during travel thus allowing you to watch your favourite TV programme during journeys and with parked vehicle It can be updated by SD card to be inserted into the relevant slot on the control unit side in order to have a constantly updated SAT TV antenna over time The antenna covers the whole of Europe see coverage areas on page 62 and the available pre loaded satellites are Astra1 and Hotbird DISCOVERY 2 500 EXPLORER 2 S500M www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 3 CONTENTS The satellite antenna is sent packed in a cardboa
3. DISCOVERY 2 S500S EXPLORER 2 5500 LOME SATELLITE TV ANTENNAS FOR CARAVAN MOTORHOME BUS AND TRUCKS USER AND INSTALLATION MANUAL ev ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 GL00002 www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M INDEX i FOREWORD Sree 41 1 1 DELIVERY LEITER sposa ed pai 41 12 ANTENNA IDENTIFICATION pigra de dee ep 41 1 3 WARRANTY cerca cum 41 1 4 GENERAL SAFETY INSTRUCTIONS xke x RE ieri 42 1 5 ENVIRONMENT nd dr Fo Ie do deni E ES oe da oh 42 Ze PRODUCT DESCRIPTION Lo dos de ax an ndi Be deca ie oe d CR t E t V He pie ca 43 24 DISCOVERY 2 55005 ux ax doma park uua BRE RE wa dc MAR AR REL Phen wade 43 22 EXPLORER 2 S500M y uri acie ick ear d ed e ed Ra e ael ea 43 d CONTENTS uua scan ao 44 3 1 OPTIONAL ACCESSORIES NOT INCLUDED USE GLOMEX ANTENNAS 45 4 NECESSARY TOOLS FOR ASSEMBLY NOT PROVIDED 45 5 INSTALLATION 222 3 5 4 9 2 5 4 J 3 59 A olla 46 O ASSEMBLY adi i ra Baie ER ERA e RR a 48 6 1 CUTTING TEMPLATE FOR BUILT IN INSTALLATION OF THE CONTROL UNIT 54 6 2 SKEW CALIBRATION MANUAL xm RR REOR RC RR i RR 55 6 3 SKEW ADJUSTMENT GRID FOR EUROPE 2 3273 ec e CR CX cin d 56 i
4. GL00142 www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M The antenna requires a lifting angle between 15 and 50 to receive satellite signals Please also consider the position of the antenna with respect to the position of all various attachments or wiring harnesses necessary inside the vehicle Make sure the antenna is installed on a flat surface When correctly installed on a flat surface the mounting plates should be positioned less than 1 mm from the surface ENGLISH WARNING A higher distance than the one indicated will bend Maximum gradient of the the mounting plates and will seriously damage the mounting surface antenna GL00143 Fig 5 www glomexmobile com ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 6 ASSEMBLY DANGER While installing the antenna wear the appropriate safety equipment for the job to be carried out Operations to be carried out outside the vehicle 1 First of all make sure you have chosen a correct position to install the antenna see section 5 Installation 2 Remove the antenna from the packaging box 3 Carefully clean the 4 mounting plates P on the antenna and the vehicle roof with alcohol and let evaporate before applying the sealant Fig 6 Fig 7 4 Apply some sealant like SIKAFLEX 252 on the plates Fig 7 GL00087 5 Place the antenna in the appropriate position Tom on the vehicle middle line respecting
5. 20 13 12 8 4 0 4 20 C 18 E 58 N 14 6 4 0 3 8 11 24 30 E 58 N 7 1 3 6 10 14 17 28 E 42 E 58 N 0 7 10 13 16 20 23 30 2 F 6 W 52 N 30 24 21 18 14 8 3 17 LU G 6 E 52 N 24 16 13 10 5 0 5 24 H 18 E 52 N 17 8 5 0 3 9 14 34 30 E 52 N 9 1 4 8 12 18 21 36 42 52 N 0 11 12 17 20 25 28 22 K 6 W 45 N 36 29 27 23 18 10 30 L 6 45 N 30 20 20 12 7 0 6 31 M 18 E 45 N 22 9 8 1 4 12 18 36 N 30 E 45 N 11 2 5 10 16 22 27 40 O 42 E 45 N 0 13 17 21 25 31 34 43 P 6 W 38 N 43 35 36 28 22 13 6 27 Q 6 E 38 N 37 25 23 16 8 1 8 36 18 38 N 27 12 10 1 6 16 22 43 30 E 38 N 15 2 8 13 20 28 33 47 T 42 E 38 N 0 17 23 26 31 37 41 50 U 6 W 30 N 44 43 36 28 18 8 35 V 6 E 30 N 33 34 21 11 11 45 W 18 E 30 N 16 11 1 8 21 29 52 X 30 E 30 N 3 10 18 25 36 41 56 Y 42 E 30 N 22 28 34 38 46 49 58 Greenwich 2 Turksat 42 E Hisp sat 10 30W NE Ny m EE Eurobird 9 E Astat 192 ET_ Astra 3 23 5 E Hot Bird 13 E F
6. Fig 26 The antenna will search for the satellite and after recognizing it correctly GREEN light you can select the SLEEP position GL00127 Fig 27 In sleep mode the antenna will stop and it will not enter the tracking mode It means that if the vehicle moves the antenna will lose the signal Once the antenna is switched off if the vehicle does not move you can switch the antenna on again directly in sleep mode When you move to a different location you have to switch off the antenna select the desired satellite on the control unit switch on the antenna and it will search again for it Then you can select the SLEEP mode again to stop the antenna When you want to select the other satellite you have to switch off the antenna select the desired satellite on the control unit switch on the antenna and it will search again for it Then you can select the SLEEP mode again to stop the antenna OM ev 7 TE www glomexmobile com 8 TIPS FOR CORRECT USAGE GLOMEX recommends observing the following indications for the correct use of the equipment The receiver must be activated before receiving the satellite programmes Keep the radome always mounted on the antenna Its task is to protect all inner fixed and moving parts from wind rain and dust lean against and or sit the antenna Pay attention not to spill liquids of any kind into the antenna The antenna s
7. Moreover warranty does not apply in case of damage consequent to connections of the equipment to different voltages than those indicated or to sudden voltage variations of the network the equipment is connected to as well as in case of damage caused by leakage fire inductive electrostatic discharges or discharges due to lightning use of cables different to those provided overvoltages or other phenomena not related to the equipment The parts subject to wear consequent to use such as connection cables driving belts connectors external parts and plastic supports are covered by a one year period warranty The warranty does not include periodical checks software updates product settings maintenance After the expiration of the warranty period the technical support activities will be carried out charging the customer for the replaced parts the labour costs and freight charges according to current rates The equipment will be replaced or repaired under warranty only and exclusively on Glomex quality department s approval Should any dispute rise the place of jurisdiction will exclusively be Ravenna Italy GLOMEX S r l Via Faentina 165 G 48124 Ravenna Italy www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 1 4 GENERAL SAFETY INSTRUCTIONS Carefully read the instructions given and follow the precautions indicated to prevent potential hazards and to safeguard your health and safety b
8. after being started adjust the SKEW by following the instructions on page 55 contact the Service Centre www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 7 The equipment does not find the satellite the LED on the control unit flashes alternately red and orange the satellite signals are obstructed by trees buildings overpasses mountains the equipment software is not up to date wrong SKEW adjustment move the vehicle to allow an unobstructed view for the antenna please contact the Service Centre to ask for the software update by SD card adjust the SKEW by following the instructions on page 55 8 The equipment does not find the satellite the LED on the contro unit is orange and remains orange also when moving the vehicle parameters in satellite communication have changed wrong SKEW adjustment please contact the Service Centre to ask for the software update by SD card adjust the SKEW by following the instructions on page 55 9 Disturbed images failure of the receiver refer to the user manual of the receiver for support spare parts and warranty conditions 10 Confused incomplete and obstructed images condensate or rain on the radome which can disturb the signal with still vehicle bad weather conditions remove the condensate deposits from the radome with a fresh water jet not under pressure or with a rag periodically wash using a liquid deterge
9. recommend turning off and on again the antenna while travelling GL00149 Atthe end of its life do not dispose the antenna or its components into the environment but take advantage of specialized waste disposal agencies 6100024 Fig 29 www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 8 1 FOOTPRINTS SATELLITE TRANSMISSION AREAS Satellite television is one of the few means which allows the reception of information in any part of the world within the coverage area of the satellite you wish to receive The signal transmitted by the satellite generally has a wide coverage area as shown in the purely indicative footprints below and thus guarantees vision of the same TV programmes in various areas However it is important to remember that ground obstacles are the main causes of satellite antenna malfunction Ground obstacles include all bodies which could be located between satellite and antenna such as trees cranes buildings overpasses bridges galleries etc ASTRA 1 19 E HOTBIRD 13 E The signal transmitted by the satellite is also affected by weather conditions storm clouds or ice clouds The footprints show the satellite coverage areas on the Earth for satellite antennas Discovery and Explorer under favourable weather conditions WARNING In case of bad weather signals will be
10. weaker therefore the image quality could be reduced up to completely fading away It is also very important to make sure upon purchase that the dimensions of the satellite antenna are the most appropriate ones to receive the signal in the areas where you spend your holiday Footprints are indicative and referred to the satellite with the strongest E I R P Equivalent Isotropic Radiated Power ASTRA 2 28 E Broad Beam M GL00150 www glomexmobile com 9 MAINTENANCE 9 1 PREVENTIVE MAINTENANCE GLOMEX antennas DISCOVERY 2 55005 and EXPLORER 2 S500M require minimum preventive maintenance Observing the following instructions is sufficient to maintain a high equipment performance Monthly checks Wash the radome surface with a damp cloth do not direct pressurized water jets onto the radome WARNING Do not use brushes abrasive products detergents or alcohol based liquids Yearly checks Checkthe outer conditions of the radome Clean from dust and dirt if necessary Checks before any long travel Check that the mounting plates of the radome are correctly glued Check for the correct installation of the 5 m coaxial cable protection on the antenna DANGER Before carrying out any maintenance or cleaning operation or after each use ALWAYS turn off the antenna by means of the switch located on the control unit 9 2 SPARE PARTS The following table lists the codes of the compon
11. 010 0432 Roof fairlead enables cable T140 Roof fairlead enables cable T140 and connector passage and connector passage m Motion de tea o www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 3 1 OPTIONAL ACCESSORIES NOT INCLUDED TO USE GLOMEX ANTENNAS To be able to use your new GLOMEX satellite antenna for mobile vehicles you will have to procure or buy also aTV set asatellite receiver for channel selection The table below lists all the GLOMEX optional components with relevant code ENGLISH Optional accessory GLOMEX code Satellite receiver TIVUSAT 1 1110 SV V9193 230 VAC 12 VDC SD card with new satellite 4 120 0077 SD card with software update 4 120 0078 Coaxial cable 10 m long for antenna control unit V9140 10M connection with integrated moisture protection 4 NECESSARY TOOLS FOR ASSEMBLY NOT PROVIDED Electric drill 1 Drill tips 3 5 mm for fastening the control unit to A WARNING solid wood or metal 6 mm for expansion plugs Plan the whole installation before proceeding in lightweight or hollow furniture or chipboard Please consider the lay out of the various for fastening the control unit 8 mm for Components the distance between them the fastening the radome 2 length of the various cables and the accessibility to the equipment once it is installed Reciprocating saw to drill a hole in case of w
12. 5 mm with a length up to 4 m of 4 previously installed to the ANTENNA IN input on mm for longer cables the control unit and the 1 5 m coaxial cable to the RECEIVER OUT output on the control unit Make sure that the cable conductors are correctly inserted in the central holes of the relevant female connectors on the control unit otherwise there would be a short circuit and the fuse installed on the power supply line inside the control unit would trip see page 66 for fuse replacement Manually screw in the ring nuts of connectors F Once the ring nuts have been manually screwed in tighten by turn by means of a 11 mm wrench NOTE With 5 m cable MINIMUM power supply 11 5 V with 10 m cable MINIMUM power supply 12 5 V WARNING The inversion of the two cables jeopardizes the operation of the equipment Make sure you have correctly installed the coaxial cables In case of inversion GLOMEX will not be directly liable for the damage suffered by the receiver www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 o ANTENNA IN RECEIVER OUT gt o the receive From the antenna GL00070 4b Only for Explorer 2 S500M Fig 17 Connect the power supply cable of the control unit to the connector of the power supply unit V9119 Connect the power supply cable of unit V9119 directly to t
13. D on the control unit new one see section wrong power Maintenance check the polarity on power supply line the supply cable short circuited coaxial cable proper failure check the correct mounting of the coaxial cables contact the Service Centre The antenna does not operate the LED on the control unit flashes alternately red and green the coaxial cable has loosened or has disconnected from the antenna inner failure check the connection of the coaxial cables contact the Service Centre No status message on the decoder the satellite receiver is not installed correctly alternating current fluctuations check the receiver connection refer to the user manual of the receiver for support www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 4 No image on the TV the LED on the control unit is green the receiver is off the TV set is off or has not been tuned to AV wrong cable connection on the receiver the channel list is not up to date the selected satellite is not the correct one turn off the control unit turn on the receiver and then turn on the control unit again turn on the TV set and tune to AV channel check that the SCART socket between the TV set and the receiver is installed correctly carry out the automatic channel search in the receiver menu check the selected satellite 5 Intermittent i
14. ackaging on the backside of the control unit and on the backside of the parabolic dish 1 3 WARRANTY GLOMEX quarantees the Discovery 2 S500S and Explorer 2 S500M satellite antenna series against conformity defects for a period of 24 twenty four months from the date of purchase Warranty is intended as the repair or replacement of the equipment showing conformity defects when entering the sales contract with no charge for the materials In case of conformity defects the customer is entitled to the replacement of the goods with no charge The warranty is only valid if the product comes with a valid proof of purchase receipt or invoice The non conforming product must be sent back to a Service Centre or authorized retailer who if necessary will forward it to GLOMEX S r l Via Faentina 165 G 48124 Ravenna Italy along with all purchase the accessories supplied at The warranty is provided by DISCOVERY 2 500 EXPLORER 2 S500M The serial number must neither be erased nor made illegible otherwise the warranty will be invalidated WARNING Please keep your Installation and User Manual in a safe place Losing the serial number makes the warranty null and void The warranty does not apply in case of damage due to carelessness use or installation not compliant with the instructions given tampering product or serial number modification damage due to accidental causes or to the buyer s negligence
15. all 2 3 4 built in installation of the control unit use the 7 template provided on page 54 7 5 Sealant like SIKAFLEX 252 8 6 B T amp 25 mm hole cutter for cutting the hole for fairlead assembly 3 Phillips screwdriver with adequate dimensions 1 for control unit opening 4 11mm wrench for the installation of the coaxial cable connectors 5 2mm Allen wrench for M4 dowels 6 GL00097 www glomexmobile com ev TE ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 5 INSTALLATION Since the GLOMEX satellite TV antenna requires a clear view of the southern sky to receive satellite signals the ideal antenna site has an unobstructed view of the satellite horizon all around Keep the antenna clear of any obstructions installed on the roof of the mobile vehicle e g air conditioners Use the table below as a reference and install the antenna at a correct distance from the obstructions installed on the roof Obstacle height A Minimum distance from the antenna B 20 cm 75 cm 25 cm 94 cm 30 cm 112 cm 35 cm 131 cm 40 cm 150 cm Fig 3 Typical antenna lifting NORTHERN EUROPE 15 Fig 4 CENTRAL EUROPE 35 GL00141 I SOUTHERN EUROPE 50 NN A
16. ay and repeat the procedure from step 5 e m Motion AE 4 tra on 8 If the update is correctly carried out the LED turns green Otherwise the LED turns red and it is necessary to turn off the control unit and to repeat the procedure from step 5 9 Turn off the control unit remove the SD card and reinstall the rear cover onto the control unit 10 OPTIONAL in case of built in installation insert the control unit into the wall reinstall the fastening screws and the installation plate WARNING In case of repeated failures in the software update procedure please contact the GLOMEX Service Centre GL00019 Fig 31 NOTE it is possible to download the necessary software update file from the Glomex website www glomexmobile com in section Technical Support Download Area www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M Flowchart software update SD UPDATE ENGLISH SD INTRODUCTION TURN THE CONTROL UNIT ON AGAIN ORANGE LED CHECK THE SD CARD SOFTWARE UPDATE TURN OFF THE CONTROL UNIT UPDATE RED LED COMPLETED GL00100 GREEN LED Fig 32 www glomexmobile com ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 9 4 REPLACING THE POWER SUPPLY PROTECTION FUSE In case the fuse on the power supply line has blown proceed as follows to replace it Turn off the decoder the TV set and make sure that the switch on the contr
17. e carried out inside the vehicle 1 Determine the correct position for the control unit it must be positioned near the satellite receiver as the provided coaxial cable is 1 5 m long it must be reached by the power supply cables coming directly from the battery it must be reached by the coaxial cable coming from the antenna 5 m long it must be located in a dry and ventilated area 2 Open the control unit by loosening the screws with an appropriate screwdriver CENER RY RES GL00012 Fig 14 WARNING Should it be necessary to shorten the cable please refer to the instructions given in Fig 15 www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M WARNING La The antenna is designed to operate with a single decoder therefore do not install signal splitters upstream or downstream the control unit ANTENNA IN RECEIVER OUT Power supply cable Red Black t From the o the receiver GL00013 Fig 16 4a Only for Discovery 2 S500S Fig 16 Connect the power supply cable of the control unit directly to the battery connect the positive terminal of the vehicle battery to the red cable and the negative terminal to the black cable Pa The power supply line coming from the battery Fig 15 19 must have cables with a minimum cross 3 Connect the coaxial cable of the antenna n of 2
18. ed calibrating upon installation in order to optimize the alignment of the LNB with the satellite whose transmission you want to receive When you are at the same longitude of the satellite its horizontal and vertical signals are aligned with the horizon When the satellite is east or west of your position the signal of the satellite will appear as clockwise or counterclockwise shifted Both the horizontal and the vertical signal will be shifted by the same angle and therefore they will always be perpendicular to each other The degree of rotation will depend on the distance to the east or to the west between the position of lt the antenna and the position of the satellite and NOTE Incorrect skew adjustment may cause your distance from the equator number of problems from no reception of some Once you move to an area with a longitude more channels up to the impossibility to find the selected than 10 corresponding to about 1000 km from Satellite the previous position the LNB must be manually adjusted in order to obtain the best possible signal Antennas are delivered with the LNB optimized for an area with longitude 12 East while receiving satellite 13 East For the adjustment of the LNB proceed as follows loosen the 8 screws on the radome and remove it from the base loosen the 3 M4 dowels 1 fastening the LNB 2 to the disk by using a 2 mm Allen wrench and manually move the dish using the parameter of signa
19. efore carrying out any installation and maintenance operation This manual contains the following indications WARNING This symbol warns against potential damage to the equipment which could involve the operator s safety DANGER With specific warnings against potential dangers for the safety of the operator or other directly involved persons Failure to comply with the instructions preceded by the above mentioned keywords WARNING and DANGER can cause serious accidents or even the death of the persons involved Moreover in this Manual some instructions are given with text in italics preceded by the words NOTE The information and specifications given in this manual are based upon the information available at the moment it is written In case of doubts do not hesitate to contact GLOMEX S r l 1 5 ENVIRONMENT Do not throw the appliance away with the normal household waste at the end of its life but hand it in at an official point for recycling By doing this you will help preserve the environment 6100024 Fig 1 www glomexmobile com 2 PRODUCT DESCRIPTION 2 1 DISCOVERY 2 S500S Discovery 2 S500S is a satellite TV antenna for mobile vehicles compatible with DVB Digital Video Broadcasting satellite services It has a small size a diameter of only 66 cm anda height of 39 cm with a weight of only 8 kg It operates with parked vehicle and with a very low current consumption 0 6 A h with 12 V
20. ent 5 Close the control unit by tightening the screws in the rear cover www glomexmobile com DISCOVERY 2 500 6 Fasten the control unit to the wall by using the provided accessory bracket and screws GL00014 Fig 19 7 Asan alternative the control unit can be built in using off the shelf plates 3 module or the GLOMEX accessory code 4 010 0432 see Fig 20 by boring a hole with a reciprocating saw and using the drill with 2 5 mm bit use the cutting template on the following page for the correct dimensions 8 Connect the 1 5 m coaxial cable to the LNB IN socket of the satellite receiver not supplied www glomexmobile com EXPLORER 2 S500M ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 6 1 CUTTING TEMPLATE FOR BUILT IN INSTALLATION OF THE CONTROL UNIT ENGLISH Lodi 56 mm 2 1 4 n 88 mm 3 1 2 GL00015 Fig 20 ev Qu etin y www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 6 2 SKEW CALIBRATION MANUAL Satellites can transmit in linear Europe or circular USA polarisation GLOMEX antennas are designed to operate with a linear or circular polarisation according to the installed LNB depending on the satellite whose transmission you want to receive and on where you are positioned Circular polarisation does not require any calibration for the optimization of the received signal On the contrary LNB operating with linear polarisation ne
21. ents which can be supplied as spare parts directly by the Retailer DISCOVERY 2 500 EXPLORER 2 S500M GLOMEX DISCOVERY 2 S500S and EXPLORER 2 S500M antennas have been designed for a long life and for minimum maintenance Should you have problems with the operation or in case you need technical support first of all contact the authorized Retailer Keep at hand the serial number of your antenna on page 2 in this manual and a list of the faults Should no Retailer be available contact the GLOMEX Service Centre see section Technical Support WARNING You will be asked the serial number of your antenna during any service or troubleshooting phone call The serial number is found on page 2 of the user manual of your antenna on the packaging on the backside of the control unit and on the parabolic dish WARNING Please keep your Installation and User Manual in a safe place as it contains the serial number of your antenna Spare parts GLOMEX code Lower radome S500S S500S LR Upper radome S500S S500S UR Lower radome S500M S500M LR Upper radome S500M S500M UR Fastening foot for antenna base 4 010 0250 Fuse for control unit T3A15 5x20 4 120 0076 www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 9 3 SOFTWARE UPDATE BY SD CARD The SD card must be inserted into the relevant slot on the control unit side The SD CARD used for updating must be for
22. he battery connect the positive terminal of the vehicle battery to the red cable and the negative terminal to the black cable The power supply line coming from the battery must have cables with a minimum cross section of 2 5 mm with a length up to 4 m of 4 mm for longer cables NOTE The connection of power supply unit V9119 is necessary for a correct operation of the appliance Its presence guarantees a stabilization of the voltage coming from the vehicle battery WARNING Make sure you have installed power supply unit V9119 between vehicle battery and control unit for the correct operation of the appliance WARNING Do not use power supply from secondary circuits This could jeopardize the operation of the equipment NOTE The polarity inversion on the power supply blows the fuse to prevent any damage to the antenna see page 66 for fuse replacement WARNING Pay attention not to bend the coaxial cables at a right angle the bending angle must always be higher than 120 OK NO OK NO 6100006 Fig 18 NOTE Do not cut the connectors of the coaxial cables the operation would not be guaranteed any more and always use the original GLOMEX cables supplied even with inappropriate dimensions too long In case a longer cable is needed ask the authorized retailer for a 10 m coaxial cable provided on demand Do not use different cables as it would jeopardize the operation of the equipm
23. hould be cleaned periodically Dust or dirt accumulated on the radome could affect the satellite signal reception Clean the radome with a damp cloth DO NOT USE BRUSHES ABRASIVE PRODUCTS DETERGENTS OR ALCOHOL BASED LIQUIDS Do not paint the surface of the radome This would negatively affect signal receipt obstruction of signal LU A Fig 28 Heavy rain or snow could temporarily interrupt signal reception from the satellite The vehicle must be within the coverage area of the selected satellite to receive the desired signal Please refer to the satellite coverage footprints on the following page WARNING Bad weather conditions affect the quality of the signal and reduce image quality DISCOVERY 2 500 EXPLORER 2 S500M The antenna requires a clear view of the sky to receive satellite signals Possible very common signal obstructions include trees buildings overpasses mountains bridges and galleries GLOMEX antennas also do not operate inside garages NOTE S500M Upon start up the antenna calibrates the sensors Should the signal be unstable during travel we recommend turning off and on again the antenna while travelling In this way the antenna calibrates the sensors again NOTE S500M Environmental temperature changes may influence the response of the sensors inside the antenna gyroscopes making signal pointing less precise Should the signal be unstable during travel we
24. ig 23 00008 www glomexmobile com ENGLISH DISCOVERY 2 S500S EXPLORER 2 S500M 7 USE Flow chart POWER ON POWER ON KEY CALIBRATION SATELLITE SEARCH RED LIGHT SATELLITE FOUND SATELLITE CHECK AND IDENTIFICATION ORANGE LIGHT IS IT THE SELECTED SATELLITE SATELLITE FOUND GREEN LIGHT Fig 24 GL00098 www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 1 Incaseofuse with a stationary vehicle park the vehicle in an obstacle free area A WARNING 2 Turnon the receiver and the TV set For details If the LED flashes alternately red and green sn the Seng Hei perdi do the TV Di this means that the antenna is not connected to 5 TEIGI 55 20 USEK Manyas the control unit or that a failure has occurred IE See section Troubleshooting or contact the 3 On the control unit by means of the relevant Service Centre selector A select the desired satellite ASTRA 1 ASTRA 2 HOTBIRD on 500 HOTBIRD on S500M 4 Turn on the control unit set B key to ON 5 After a few seconds the LED C turns red and this means that the antenna is searching for the signal 6 If the antenna has found a satellite signal the A LED turns orange and starts checking that the found satellite is the selected one Verification C can take up to 30 seconds 7 If after a few seconds the LED turns green it B means that the found satellite
25. is the correct one Otherwise the LED turns red again and the satellite searching procedure is restarted 8 With green LED after a few seconds the image will appear on the TV set Follow the instructions appearing on the screen to set the parameters for a correct operation of the receiver 9 Automatic stand by function applies to S500M once the satellite has been verified green LED on the control unit after about 2 minutes of the vehicle remaining stationary the antenna stops Satellite selector in the position where the signal reception from B Power on key the satellite is at it s maximum C LED A reduction of the received signal or a total shift of the vehicle of 6 in 2 minutes will wake the antenna up in order that it recovers the maximum receivable signal level People getting into getting out of or moving inside the vehicle could make the antenna exit the standby mode This function can be disabled by positioning the satellite selector to the middle Sleep position see the following page This function is useful at night to prevent the antenna from waking up and thus making undesirable noise ENGLISH GL00016 Fig 25 www glomexmobile com ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 7 1 HOW TO USE THE SLEEP MODE S500M The first time you need to select the desired satellite ASTRA1 or HOTBIRD SAT SELECT POWER GL00126
26. l quality of the digital receiver in use as a reference for correct calibration please refer to the receivers manual Calibration does not need to be changed if the vehicle remains in the same area and receives transmission from the same satellite Once the desired adjustment has been carried out tighten the 3 M4 dowels position the radome onto its base again and tighten the 8 fastening screws again Tni e ATTE Fig 21 GL00148 www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 S500M 6 3 SKEW ADJUSTMENT GRID FOR EUROPE To determine the values for adjusting the LNB it is possible to use the grid below and the relevant table 12W 0 12E 24E 36E 48E 62N E UE NITED GDOM 4 s 55N z ces A gt UN BN Copenfagen NETHERLANDS 24 E 48N 41N PR Ionian 5 SY 34N X 27N Fig GL00096 We recommend obtaining the values for the adjustment of the SKEW by consulting the website www satbeams com footprints ev Ede www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M Grid position TURKSAT ASTRA2 ASTRA3 ASTRA1 HOTBIRD SIRIUS THOR HISPASAT 42 E 28 2 E 23 5 E 19 2 E 13 0 E 4 8 E 1 W 30 W A 6 W 58 N 25 19 18 14 11 6 3 14 B 6 E 58 N
27. mages for short the satellite signals are move the vehicle to allow an periods obstructed by trees buildings unobstructed view for the overpasses mountains antenna the vehicle is at the boundary go back within the coverage of the coverage area area refer to the footprints of bad weather conditions the coverage areas on page 62 in this manual wrong SKEW adjustment adjust the SKEW by following the instructions on page 55 temperature change greater turn off and on again the than 10 C for S500M models antenna it is necessary to calibrate the turn off and on again the sensors again for S500M antenna models 6 The equipment does not the satellite signals are move the vehicle to allow an the satellite the LED on the control unit is red obstructed by trees buildings overpasses mountains or attachments installed on the vehicle roof the vehicle is outside the signal coverage area the vehicle is moving during the first 60 seconds after starting the equipment for S500M models bad weather conditions wrong SKEW adjustment inner failure unobstructed view for the antenna or correctly position the antenna on the vehicle roof go back within the coverage area refer to the footprints of the coverage areas on page 62 in this manual turn off the equipment for 10 seconds turn it on again and make sure that the vehicle is still or moves in a straight line during the first 60 seconds
28. matted in FAT32 cluster size 4096 bytes 4k and with empty volume label lt is therefore necessary to copy file DATA NID DISCOVERY 2 95005 or the file S500M DAT S500M EXPLORER 2 provided onto the SD card proceeding as follows 1 Turn off the decoder the TV set and make sure that the switch on the control unit is set to OFF 2 Remove the control unit from the wall mounting bracket see Fig 19 open the box by loosening the screws see Fig 14 3 OPTIONAL in case of built in installation remove the wall mounting plate see Fig 20 loosen the screws and remove the built in control unit 4 Insert the SD card into the relevant slot on the control unit side as indicated in Fig 31 respecting the direction side with manufacturer label up and making sure you have completely inserted it 5 Turn on the control unit set B key Fig 25 to ON 6 If the control unit detects the presence of a SD card with original GLOMEX software the LED turns orange and automatically starts the software updating procedure 7 If the LED stays red and the antenna moves this means that no original GLOMEX software has been detected or that the SD card has not been inserted completely Turn off the control unit and repeat the procedure from step 5 NOTE if the control unit is not immediately turned off in a few seconds the LED will turn orange and then green according to the standard satellite searching procedure turn off anyw
29. nt suitable for dishes no alcohol based detergent on the radome surface and let dry up 11 The decoder blocks alternating current fluctuations refer to the user manual of the receiver for support 12 The equipment operates with stil vehicle but not with moving vehicle S500M the satellite signal is obstructed the antenna is only for stationary use failure the gyroscope system move away from possible obstacles obstructing the satellite signal check the antenna model contact the Service Centre For further information please address to the GLOMEX Service Centre see section Technical Support www glomexmobile com ENGLISH ENGLISH DISCOVERY 2 500 EXPLORER 2 5500 11 RESHIPPING Should you need to return the antenna to GLOMEX place it in a box possibly the original one making sure it is well packaged and that the upper and lower side are well recognizable In order to prevent any damage to the antenna during transport it is necessary to send it inside the original radome upper and lower Together with the antenna please also send the control unit so that a verification of the whole system is possible NOTE GLOMEX will not be liable for possible damage occurred during transport due to incorrect packaging WARNING Do not ship the antenna to GLOMEX for repairs without having received a corresponding authorization to return the material RMA a
30. ol unit is set to OFF Remove the control unit from the wall mounting bracket open the box by loosening the screws OPTIONAL in case of built in installation remove the wall mounting plate see Fig 20 loosen the screws and remove the built in control unit Disconnect the power supply cable from the battery Remove the blown fuse from its seat indicated in Fig 33 and replace it with a new one type T 3 15A L 250 VAC 5x20 i e Time Delay Fuse with 5 mm diameter and 20 mm length 3 15 A rated current and 250 V rated voltage Connect the power supply to the battery again Reinstall the rear cover onto the control unit OPTIONAL in case of built in installation insert the control unit into the wall reinstall the fastening screws and the installation plate GL00020 Fig 33 A WARNING In case the fuse blows again a short circuit on the coaxial cable or on the power supply cable could be the cause Check that the cables are not short circuited DANGER Do not supply the antenna by connecting the 2 wires of the positive pole without using the fuse A fire could break out as a result of a short circuit www glomexmobile com 10 TROUBLESHOOTING When a malfunction of your satellite system 5 it is very important to make rapid check to understand the nature of the malfunction and if possible to find a remedy To analyze a malfunction it is appropriate to carry out the follo
31. on range 15 to 50 Elevation range 15 to 50 Azimuth turn range Unlimited Azimuth turn range Unlimited Operating conditions Stationary Operating conditions p Acquisition time 40 sec approx Acquisition time stationary 40 sec Tracking time In motion 50 sec Tracking rate gt 50 sec 2 satellites 1 Loaded satellites ASTRA2 28 E Loaded satellites standby HOTBIRD 13 E Only when the rici Gyro on 2 axis 3 Working ue is parked Type of stabilization by interpolation Skew Manual Skew Manual Standby Automatic Standby Manual SD card reader Yes SD card reader Yes 13 TECHNICAL SUPPORT In case technical support is needed please contact Glomex Divisione Mobile the GLOMEX SERVICE CENTRE Via Faentina 165 G 48124 Ravenna Italy Tel 39 0544 1936106 Fax 39 0544 1930164 Email service 9 glomexmobile com www glomexmobile com ev ian y DISCOVERY 2 500 EXPLORER 2 5500 NOTES ENGLISH www glomexmobile com
32. rd box and sealed with the GLOMEX SAFETY SEAL hoop which has the function of CONTENT WARRANT Y seal Upon receipt check that the packaging is whole and the warranty hoop is present the supply matches the order specifications the antenna and its accessories are not In case of damage or missing parts immediately inform the Retailer if possible with appropriate photos The table below lists the components contained in the package indicating the quantities and the GLOMEX code if provided damaged Fig 1 DISCOVERY 2 S500S EXPLORER 2 S500M Component GLOMEX code Component GLOMEX code Antenna unit 1 3 010 0027 Antenna unit 1 3 010 0028 Control unit with wall mountin Control unit with wall mountin biacket 9 4420 0102 bidckel 5 9 4 120 0091 Coaxial cable 5 m long for Coaxial cable 5 m long for antenna control unit 9140 5 antenna control unit V9140 5 connection with integrated connection with integrated protection antenna side 3 protection antenna side 3 Coaxial cable 1 5 m long for Coaxial cable 1 5 m long for control unit sat decoder 4 V9143 control unit sat decoder 4 V9143 connection connection Voltage stabilizer 5 V9119 Installation and user manual 4 150 0055 Installation and user manual 4 150 0055 Warranty certificate 4 150 0044 Warranty certificate 4 150 0044 Frame for built in installation 4 010 0432 Frame for built in installation 4
33. s reported in the general warranty support conditions NOTE to remove the antenna from the vehicle just remove the upper radome by unscrewing the 8 screws near the base unscrew the 2 screws on each fastening foot and lift the antenna from the lower radome The feet remain glued to the vehicle for a subsequent new installation After its removal from the vehicle fasten the upper radome onto the lower one again using the 8 screws previously removed www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 12 TECHNICAL SPECIFICATIONS DISCOVERY 2 S500S EXPLORER 2 S500M Min E I R P 48 dBW Min E I R P 48 dBW Antenna gain 35 db Antenna gain 35 db Dish size 58 cm x 32 cm Dish size 58 cm x 32 cm Antenna type OFFSET H P F Antenna type OFFSET H P F Antenna Polarisation Linear V H Antenna Polarisation Linear V H 2 LNB frequency range 10 7 to 12 75 GHz LNB frequency range 10 7 to 12 75 GHz Radome type UV resistant Radome type UV resistant Radome diameter 66 cm Radome diameter 66 cm Radome Height 39 cm Radome Height 39 cm Antenna weight including Antenna weight including radome ers radome LE Transmission Gear Transmission Gear 11 5 13 8 VDC 11 5 13 8 VDC 0 6 A h 1 2 A h with moving Power supply Power supply onde 1 A h in stand by Peak 2 5 A Peak 2 5 Operating temperature range 20 C to 55 C E 19 516 20 C to 55 C Elevati
34. the Sg Sc installation direction indicated in Fig 8 and Em e apply a good pressure on the radome sides to WA make the plates correctly adhere to the mounting surface Wait for the sealant to solidify time varies according to outer temperature 6 OPTIONAL OPERATION remove the plates by unscrewing the 2 nuts securing them to the Oy lower radome Drill the lower radome with an Se 8 mm bit near the punching put back the plates N and drill near the previously made holes again Output using an 8 mm Fig 9 bit connector PISTE Fig 8 GL00144 Fig 6 GL00146 Fig 9 te otte aa www glomexmobile com DISCOVERY 2 500 EXPLORER 2 S500M 7 Select the zone on the vehicle roof where to install the fairlead Before drilling the hole make sure not to damage possible pipes or cables Drill a hole by means of an electric drill and a hole cutter with a diameter of 25 mm on the vehicle roof for the passage of the 5 m coaxial cable use a fairlead code T140 Apply some sealant like SIKAFLEX 252 around the hole Fig 10 In case 2 cables are installed by means of a knife or a blade remove a plastic tongue from the fairlead as indicated in Fig 11 Then apply the sealant as previously described ENGLISH GL00049 Fig 10 WARNING Fastening with sealant is necessary and sufficient for the correct use of the equipment Fastening with the screws not included of the radome on
35. the roof is optional Fastening with screws only does not guarantee a perfect coupling of the radome to the roof GLOMEX declines any liability for an incorrect coupling of the radome to the vehicle roof GL00050 www glomexmobile com DISCOVERY 2 500 EXPLORER 2 5500 8 Mount the coaxial cable onto the antenna make sure that the cable core is correctly inserted in the central hole of the female connector on the antenna otherwise there would be a short circuit and the fuse installed on the power supply line inside the control unit would trip see page 66 for fuse replacement manually screw in the ring nut of connector F once the ring nut has been manually screwed in tighten by turn by means of a 11 mm wrench insert the protection make the coaxial cable pass through the previously bored 12 mm hole on the vehicle roof NN ENGLISH Central hole of female connector GL00147 Fig 12 Central cable conductor GL00011 Fig 13 NOTE For the connection of the antenna coaxial cable it is not necessary to remove the dome 9 Insulate with appropriate sealants the holes drilled in order to prevent water ingress WARNING For a correct assembly respect the installation direction indicated in Fig 8 A different installation from the recommended one could cause an incorrect operation of the antenna due to the risk of water penetration into the radome Operations to b
36. wing checks the malfunction has been generated through human error the malfunction is due to a weather problem the malfunction is due to a failure of the equipment itself or it is caused by an anomaly of another external appliance which is connected to the equipment in which phase the malfunction occurs upon start up during normal operation upon shut down the malfunction is repeated if so according to what criteria what the malfuction functional point of view is Determined from a DISCOVERY 2 500 EXPLORER 2 S500M whether the malfunction produces signals light signals and or abnormal noises such as hissing buzzing etc and or abnormal odours smell of burning or not the malfunction interferes with the operation of other appliances the malfunction is an apparent failure i e it disappears for example by turning off and then on again the equipment The better you are able to answer the above mentioned questions the deeper the malfunction analysis will be The following table analyzes the most probable causes which can lead to malfunctions of your GLOMEX DISCOVERY 2 S500S or EXPLORER 2 S500M antenna For any analyzed possible cause a corrective measure is proposed to efficiently solve as much as possible the fault does not turn on connection Anomaly Cause Remedy 1 The antenna does not operate the fuse is blown replace the blown fuse with a the LE
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