Installer and User Manual
Contents
1. Institute gives For other rooms kitchens bathrooms some practical recommendations and toilets etc please consult about ventilation of the dwelling specific guidance under BR10 The instruction 5th edition 1997 has been reproduced on the following page Avoid damage from damp open the window The air in a flat can soon become too humid as a conseguence of cooking washing bathing and watering potted plants The humid air may cause damage from damp mould spots and health hazards dust mites Many people believe a flat to be self ventilating but this is rarely the case The inhabitants must therefore themselves ensure sufficient ventilation to remove the moisture generated in the flat C Newer buildings usually have mechanical ventilation extracting air from kitchen and bathrooms through extraction vents in or near the ceiling These vents must be kept open and clean to operate effectively Often there are also vents providing external air in or near windows These supply the air which is subsequently extracted through kitchen and bathrooms These vents should be kept permanently open L In older buildings with small opening ventilation lights it may be necessary to leave them permanently slightly ajar to provide enough fresh air 7 REMEMBER VENTILATE SUFFICIENTLY TO AVOID THE WINDOWS STEAMING UP in habitable rooms h Air a couple of times a day or use vents to the external air if available C I2. from the inside of the room The casement is secured with casement stays or operated by means of a handle in the middle of the casement jamb SIDE SWING AND SIDE GUIDED The casement is operated by a handle in the casement jamb when closed the handle is turned downwards Depending on the make of handle one function is achieved by turning the handle to a horizontal position and the other position by turning it upwards to a vertical position By turning the handle to 45 it will often be possible to secure the case ment in the bottom pivoting position giving a 1 2 cm ventilation gap at the casement head Fully tilted in the bottom pivoting position there will be a gap of approximately 10 cm at the top although this dimension will vary dependent on the casement height Opened to 1 2 cm the casement can be secured in a ventilation position by turning the handle At other opening angles the casement can be guided by a friction brake However please note that this will not retain the casement in position under higher wind load EXTERNAL External doors can open outwards or inwards inwards generally being the most common PATIO Patio doors can open outwards or inwards and be designed as glazed doors with the possible addition of panels Patio doors usually have three fastening points at the handle side all of which are engaged by turning the internal handle 90 Once opened
3. is vertical locking position MAINTENANCE General maintenance information Windows and external doors of all materials reguire general maintenance comprising cleaning and lubrication and a check of weather seals and sealant tape This maintenance should be carried out in accordance with the following guidelines Cleaning Depending on the direction they face and their location external casement and frame surfaces will become dirty They should therefore be cleaned at suitable intervals normally in connection with cleaning the glazing units Use water with a normal cleaning agent added Finish by wiping surfaces and edges dry Lubrication Once a year all moving parts in hinges handles and locks should be lubricated It is particularly important that moving parts held together by rivets e g turn hardware are cleaned and lubricated at least once a year Metal only connections are lubricated with a neutral oil applied using an oil can syringe or a spray can with a thin tube Moving connections consisting of metal and synthetic materials should be lubricated with candle wax or a special lubricant in accordance with the supplier s instructions Such connections are found in various types of hinge tracks for them to function properly it isimportant that the hinge tracks etc are also kept clean Weather seals and sealant tape At the same time as the annual lubrication weather seals and gl
4. P GUIDED This type of casement features top guided hinges in the upper frame and case ment jambs opening the window projects the lower part of the casement outwards and pulls the casement head down a little in the process position giving a 1 2 cm gap at the bottom The window may have a casement stay to hold the casement in position when opened to a wider angle As a design the top hung casement has considerable extent been replaced by the top guided casement cf below The casement is operated by a handle located in the middle of the bottom rail When opened the casement can be retained in a ventilation position giving a 1 2 cm gap at the bottom When opened to a wider angle the casement is con trolled by friction brakes in the hinges The amount of friction can be easily adjusted but you must ensure that the amount of friction applied is the same at both sides of the casement Please note that the friction brake will not retain the casement in position under higher wind loads SWING Top swing hinges allow the casement to be opened out and reversed completely outside the frame This allows the external face of the glazing unit to be cleaned from the inside of the room The casement is operated by than about 10 cm Fully handle located in the middle reversed the casement will of the bottom rail the case be retained in the cleaning ment can be retained ina posit
5. VINDUES INDUSTRIEN Installer and User Manual FOR DVV LABELLED WINDOWS AND EXTERNAL DOORS IN TIMBER CONTENTS The safe choice nnnnnnnnneneenenennennnnnannna Vindueslndustrien rnnnnnnuneneennnnnna Delivery and Installation fixing and sealing Performance and operation Top Aung Top guided Top reversible casement Side hung Tilt turn casement mnmmenenennnnnnnnnneene nenn Side swing and side guided casements External dOOTS nn nee Patio CO OS seen TIL LUNG COOL ko s tin aimata ataman ee Lit U slide GOOFS 2 asja ce eee Tilt slide doors anna Maintenance cleaning and lubrication Ventilation of the 1 9 VAATAV maa a Warranty scheme DVV labelled ANNEX ae aaa THE SAFE Congratulations on choosing DVV labelled windows and external doors from a member of Vindueslndustrien the Association of Danish Window Manufacturers Buying these DVV labelled units from one of our members ensures that your windows
6. and external doors takes high priority Another important task for Vindueslindustrien is to draw up and maintain the Technical Reguirements for DELIVERY During unloading and subseguent handling of the units you must employ lifting gear and methods which do not cause damage to the units The buyer must check incoming goods on arrival to ensure that the delivery meets the contract and that there are no obvious defects or damage to the units e g caused in transport If there are grounds for complaints or gueries the supplier must be notified without delay Labels and cork pads on glazing units must be removed no later than two weeks after receipt of the goods All DVV labelled units which form the basis for the guality control conducted once or twice annually in the companies by an impartial body Regularly updated the Technical Reguirements provide the optimum basis for the manufacture of windows and external doors This applies in particular to their function and life with ever increasing attention to energy and environmental aspects For more information please go to www vinduesindustrien dk corner protectors protective foil or other protective packaging must remain in place and only be removed when the units are fitted If stored outdoors the units must be placed on bearers or pallets to provide sufficient clearance from the ground The units must be securely covered to protect them from pr
7. and external doors have been manufactured under guality control However to ensure satisfactory performance in the short and long term it isimportant that the units are installed and maintained in accordance with the instructions Correct installation and maintenance is important Follow the instructions in this leaflet If you are not sure how to install the units please contact the window manufacturer who will provide the necessary instructions Otherwise incorrect installation may cause the units to malfunction This type of problem is not covered by the window and door warranty Following this manual and having the units installed by experienced window and external door installers is the best safeguard and also ensures the performance of the units With regular maintenance and correct treatment in accordance with this manual your new quality products will continue to provide pleasure for years to come 9 VINDUES MW INDUSTRIEN Kongsvang All 24 Postboks 521 DK 8000 rhus C Denmark Tel 45 7220 1822 Fax 45 7220 1823 info Ovinduesindustrien dk www vinduesindustrien dk VINDUESINDUSTRIEN Founded in 1977 Vindueslndustrien is an industry association comprising some 65 Danish manufacturers of windows and external doors The general purpose of Vinduesindustrien is to look after the common interests of the industry In this context safeguarding consumers when they buy windows
8. aragraph 3 VI If you wish to claim under the warranty for defects in materials and or workmanship the claim must be lodged within 3 months of discovering the defect or within 3 months of the time when you ought to have discovered the defect The claim can be lodged with the warrantor or with the contractor supplier who supplied the product VI This warranty shall not apply if the claimed defects in materials and or workmanship are due to incorrect fitting lack of or inadeguate maintenance or incorrect operation Please refer to the warrantor s fitting operating and maintenance instructions For timberwindows doors with a factory surface treatment please refer in particular to the maintenance instructions and the description Expected outcome of industrially surface treated timber elements Annex 14 of the Vinduesindustrien Technical Requirements If exceptionally you did not receive maintenance operating instructions in connection with the delivery you should reguest them direct from the warrantor VIII Under this warranty you cannot claim for defects in Materials and or workmanship caused by circumstances which have arisen after the product was supplied by the warrantor Defects in materials which may be attributed to for example incorrect storage transport or fitting by a middleman contractor cannot be claimed against the warrantor under this warranty IX This warran
9. azing tape should be checked Weather seals should be checked for proper location and fixing and to ensure that the seals are still sealing properly Most types of elements allow simple removal and refitting of weather seals this should preferably be carried out in connection with the application of a new coat of surface treatment Never overpaint weather seals Glazing tape should be checked for proper location and compression to ensure their continued weathertightness also in corner joints The compression of the glazing tapes is most easily checked using a thin feeler gauge which should encounter resistance when inserted between the glass and the glazing tape Maintenance of surface treatment Window and door units with external timber surfaces must always have a surface treat ment whose primary function is to prevent harmful variations in the moisture content of the timber The surface treatment must be renewed when there are signs of failure in the water repelling capability of the treatment Window and door units with opaque or semi opaque surface treatment will usually show the first signs of deterioration in the timber bottom glazing bead at the lower end of side glazing beads and in the lower casement corners These failures will most frequently appear as splits in end grain and incipient peeling The need for maintenance of the surface treatment is very dependent on how the units have been i
10. back 4 to 5 cm from the external face of the wall to offer some protection against the wether At the hinge side the frame must be level and plumb wide and narrow side The frame must be adjusted and fixed to allow the correct fit and prescribed clearance all the way round between frame and casement Fixing Windows and external doors must always be fixed to the surrounding brickwork or building structure by means of mechanical fasteners such as frame screws dowels or brackets Fixing to the inner skin of brick built buildings before erecting the outer leaf reguires the use of special fixing brackets capable of transferring all future vertical and horizontal forces Alternatively the units must be permanently fixed to the brick face outer leaf in accordance with the instructions below When using expanding foam to fill the gap between the external face of the frame and the surrounding brickwork or building structure you must apply the same mechanical fixing method as described below If the frame is secured by fasteners frame screws and dowels or brackets at each individual fixing point in the opening the unit will not need permanent blocks Other fasteners reguire the use of firm permanent blocks of a material which remains stable under moisture such ill 1 Fasteners such as frame screws and dowels are normally located in the frame rebate cf ill 2 ill 2 as marine plywo
11. ds wide doors must be permanently blocked below the centre of the sill cf ill 4 Double leaf doors with or without a centre post must be permanently blocked under the post where the leaves abut The blocking material must meet the reguirements stated for permanent blocks damp proof courses The frame must be permanently blocked behind the strike plate at the closing side cf ill 4 This block serves primarily to make the door intrusion resistant distortion of the frame section If using expanding foam to fill the gap between frame and wall structure the frame must be stiffened until the foam has expanded fully or the frame sections kept straight in some other way Externally there must always be a protective finishing coat in the form of a mastic sealant tape or a similarly effective measure PERFORMANCE Friction brake Frame Casement Espagnolette bolt Strike plate Glazing bead Sealant tape Handle Casement weather seal Hinge Closing side TOP HUNG Various types of hinges are used for top hung casements all of them providing a fixed pivoting point near the case ment head Opening the window projects the lower part of the casement outwards while the casement head basically stays in position apart from pivoting round the hinge The casement is usually operated via a handle located in the middle of the bottom rail The casement can be retained in a ventilation TO
12. e Similar colour variations may occur in the form of profiles areas with yellow discolouration Another irregularity in the surface treatment may appear as resin buds The buds may be distributed randomly across the surface or follow the pattern of the grain Resin may also penetrate the paint film and form droplets on the surface When the buds have been on the surface for long enough to have crystallized they may be removed by brushing or light scraping without deterioration in the surface treatment Timber units with high resin content do occur In such circumstances resin may cau se extensive bleeding Manufacturing is at an industrial level with all the advantages this means in terms of uniform high quality and treatment of all faces If nothing to the contrary has been agreed it must be assumed that glazing beads have been fitted using nail guns with ensuing penetration of the surface treatment The surface treatment of timber bottom glazing beads may not be expected to be as durable as that of other surfaces On south facing facades with particularly strong sunlight and sea air or where there is substantial moisture impact from the room maintenance intervals should be adapted to the circumstances For maintenance in general please consult Malerfagligt Behandlings Katalog MBK or the paint manufacturers This edition was revised on 1 September 2011 VINDUES MW INDUSTRIEN www vi
13. ecipitation and dirt At the same time proper ventilation around the units must be ensured to limit the risk of condensation under the cover Separate glazing units should be stored under a roof INSTALLATION General Correct installation is crucial for the functioning and life of the units Therefore the work should be performed by workmen skilled in the installation of windows and external doors The following instructions cover some of the main aspects of the installation work but not all the details which may play a role in the installation Normally windows and doors are supplied with the glazing units fitted but in the case of fixed lights glazing units are often fitted after the frames have been installed Such glazing units must be fitted in accordance with the fitting instructions provided by Glasindustrien the Danish Glass and Glazing Industry Federation or as directed by the window supplier It will facilitate the installati on of most types of unit to remove the casement or door leaf before the first stage of the installation of the frame Installation The frame is normally positioned in the wall hole with a uniform gap around jamb and head while taking account of the level of the frame sill in relation to the wall sill floor level The gap between the frame and the surrounding brickwork wall structure should normally be around 12 mm The recommendation is to set the window door unit
14. f the windows start to steam up take care to air more Do not turn off the heating completely in rooms which aren t in use C Do not place wardrobes or large items of furniture completely up against an outer wall the air in the room must be allowed to circulate behind them to prevent the formation of mould spots on the wall CI Never block or close vents Open up vents fully or turn extractor fan or cooker hood to maximum speed when cooking Ll Putting lids on pans during cooking limits the amount of moisture entering the kitchen C Air well during and after cooking Ll Even if we must save energy going overboard could lead to damp air and poor air quality in our rooms which should be avoided Luckily heating reasonable amounts of fresh air won t cost a fortune C It will cause fewer damp problems if all rooms are heated to about the same temperature C Newly built flats may need to dry out Therefore care should be taken to ventilate particularly frequently during the first year of living in a new flat Ll Replacing the windows or fitting draught excluders to doors or windows can make a flat so draught proof that it requires more frequent ventilation than before Where people smoke it s a good idea always to keep vents to the external air open or leave small opening ventilation lights ajar Ll In general you should contact the caretaker or other relevant person if damp problems arise Faults are most ea
15. ion ventilation position with The casement can be opened Zen gap to a random angle However Top reversible hinges often please note that the casement feature a child proof will then not be retained in mechanism to prevent the position if exposed to higher a casement being opened more wind loads or other forces SIDE HUNG Older mullion transom window designs normally use short casement fasteners with a longer sturdier type of fastener for 90 opening angles More recent designs are operated by means of a single handle at the closing side of the casement while in the open position the casement may be guided by a friction brake Please note that the friction brake will not retain The type of hinge may vary the casement in position but ordinary side hung under higher wind loads casements function the same way TILT TURN A tilt turn casement is an inward opening window which as the name implies will turn perpendicularly on hinges in the casement jamb and tilt horizontally from hinges in the bottom rail sill The side hung function is primarily used in connection with cleaning of the external face of the glazing unit while the bottom rail pivoting function is used to provide ventilation Side swing and side guided hinges allow the casement to be opened and swung round approx 90 some side guided hinges even to approx 180 to allow the external face of the glazing unit to be cleaned
16. l VAT for each component unit and up to DKK 200 000 incl VAT for each disputed building project e The warranty scheme must provide cover of DKK 1 000 000 incl VAT per company and DKK 5 000 000 incl VAT per calendar year THE DVV LABEL DANSK VINDUES VERIFIKAT TON For windows and external doors to receive the DVV label the window manufacturer must be subject to an impartial inspection of his factory once or twice a year The inspection comprises checking whether the company s guality control and finished units meet the reguirements regarding e g design performance materials and surfaces as specified in the Technical Requirements for DVV The impartial body carrying out these inspections in the factories is Dansk Vindues Certificering DVC the Danish window certification body To see which companies are certified please visit www dvc vinduer dk ANNEX Expected outcome of industrial surface treatment of timber elements Companies certified in accordance with Vindueslndustrien s Technical Requirements must complete a surface treatment of timber elements which meets or exceeds the following performance requirements Based on Danish terminology used in the publication Malerfagligt Behandlings Katalog Danish Technological Institute All surfaces have been treated but uniform layer thickness cannot be expected everywhere Expected outcome Visible faces of DLGU closed element Vi
17. nduesindustrien dk NOVEMBER 2011 SIGNAL 8682 5500
18. nstalled and which direction they are facing but renewed application at 5 10 year intervals would serve as a rule of thumb Maintenance should always follow the window manufacturer s instructions In oil treated units in hardwood the signs of failing surface treatment will normally appear as discolouration of the timber in the exposed areas listed under painted units To prevent discolouration of units in hardwood it is important that the surface treatment remains water repellent This may mean that after delivery there will be a need for maintenance at six monthly intervals until the timber has become saturated followed by renewed application at 1 2 year intervals Renewed application of oil should always be undertaken using a product and a method recommended by the window manufacturer VENTILATION External grate with insect mesh Acoustic insulation gt Kr 2 fo SEN i of New windows will usually be very Example of vent 62220 ona airtight and there will therefore be a to the external air iy need for more systematic ventilation circular adjustable 7 vent with insect 7 mesh filter anti condensation a ee ie Regulatory requirements device and a The 2010 Danish Building Code BR10 lays down the following reguirements for habitable rooms of the dwelling than in the case of older draughty windows ne Br N A PA er Es 1 x 1 1 External ai
19. od ora synthetic material possibly with the addition of a damp proof course Permanent blocking must not be used at the head of wide units e g lift and slide doors where there is a risk of exposure to load from the structure above As a rule window and door units must not be exposed to load from other building parts or structures In general the distance between fixing points must not exceed 90 cm cf ill 1 ill 4 Special instructions windows If units are less than 120 cm wide no fixing at head and sill is required Permanent blocks must be inserted under the extremes of sills at both ends units with mullions also require permanent blocks under the sills below the mullions cf ill 3 The blocking material must meet the requirements stated for permanent blocks damp proof courses Special instructions doors At the hinge side the upper and lower fastener are Application of sealant The application of sealant caulking should follow the guidelines for the project in hand or the guidelines drawn up by Fugebranchens Samar bejds og Oplysningsr d FSO the cooperation and information council of the Danish sealant application and manufacturing industry www fugebranchen dk When caulking care must be taken not to compress the material so hard that it causes ill 3 located close to the respective hinges Permanent blocks must be inserted under the extremes of sills at both en
20. r vents For many years it has been common practice to incorporate external air vents into the casement or frame head a solution generally considered Internal air must be removed the easiest option through extraction in kitchens On the website of the Danish bathrooms toilets utilities and Enterprise and Construction similar rooms in detached houses Authority Erhvervs possibly through natural ventilation Byggestyrelsen under BR10 you ll Each habitable room as well as the dwelling overall must have a minimum external air supply of 0 3 1 5 m heated floor area To help meet these reguirements find a description of the various BR10 contains the following types of external air vents and an guidance for habitable rooms evaluation of their performance Supply of external air Opening Based on the Authority s evaluation window hatch or external door and the types of vents used for by natural ventilation One or more incorporation into windows do not vents to the external air with a total perform optimally In its opinion unobstructed opening of at least circular adjustable vents incorporated 60 cm per 25 m floor area into the external walls provide a l l better solution cf the above Mechanical extraction The area illustration of the opening to the external air ND may be calculated on the basis of Advice on ventilation ventilation technigues Instruction No 76 from The Danish l Building Research
21. sible faces of DG open element Hidden faces against wall References Function class Ill Opaque sealed smooth and filled surface DLGU pa Ea Opaque and smooth surface DG Function Remarks class III Mean value of layer thickness gt 60 um 80 um Il The surface must be non absorbing No requirement Examples South and west facing building parts with changing moisture conditions or traffic pollution or other aggressive influence See also supplementary description of results Faces edges and rebates have a colour and sheen and feel smooth Pores have been sealed Holes fissures and joints have been sealed and filled Unevenness arising from the base may occur Hardwood is exempt from the requirement of surfaces being filled Faces edges and rebates have a uniform colour and sheen and feel smooth Unevenness open pores holes fissures and joints arising from the base may occur Supplementary description of outcome It must generally be accepted that timber is a natural material which is often not homogeneous Therefore there will be variations in structure and sheen star shakes and other normal timber variations e g irregularities around knots where partial flaking blistering and wrinkling may occur Particularly in the case of light colours there may be colour penetration from knots Knots may have been plugged or filled with a suitable material but will remain visibl
22. sily corrected if you intervene straight away 7 REMEMBER GOOD VENTILATION IS A MUST FOR A GOOD INDOOR CLIMATE in bedrooms Ll Air the room and make sure the bedding is aired every morning Ll Turn the mattresses occasionally Ll Don t leave bedrooms completely unheated C If the windows steam up ensure better ventilation to the external air or to the other rooms in the house or flat in bathrooms L Never block or close vents or extractor fans C Avoid in so far as possible to wash and particularly to dry washing in the flat However if you can t then do it in the bathroom and ensure ample ventilation Air well after having a bath or shower C Warm and humid air from tumble dryers should be vented direct to the external air Source SBI ANVISNING 76 5th EDITION ISBN 87 563 0962 7 COPYRIGHT STATENS BYGGEFORSKNINGSINSTITUT 1997 5 YEAR Warranty As from 1 September 2009 the following warranty conditions shall apply to all members of Vindueslndustrien The Association of Danish Window Manufacturers who are all affiliated to DVC Dansk Vindues Certificering the Danish window certification body This warranty has been issued by the member of Vinduesindustrien mentioned below here after referred to as the warrantor This warranty shall not limit or modify in any respect your rights in contact and or law against your supplier contractor or against the warrantor If within five
23. the door can be controlled by a friction brake However please note that this brake will not retain the casement in position under higher wind load Normally an external door will have three fastening points at the handle side where the middle fastening point engages when the handle is operated normally The lower and upper fastening points are engaged by lifting the handle upwards whereupon the door can be locked External doors come in a variety of types and designs the details of which must be discussed at the time of purchase TILT TURN In principle the function and operation of a tilt turn door patio or balcony door corresponds to that of a tilt turn casement see above LIFT SLIDE A lift and slide door set consists of a fixed and a sliding half Turning the door handle lifts the sliding door leaf up disengaging it from the frame and allowing it to slide alongside the fixed section Once closed the door is locked by turning the door handle fully back to the vertical locking position E A N Overall this type of door functions like a lift and slide door However opening the slide tilt door starts by disengaging the door leaf and tilting it in relation to the frame Then the lower end of the door leaf is projected outwards allowing the i disengaged leaf to slide locked by turning the door alongside the fixed section handle fully back to the Once closed the door
24. ty applies exclusively to products which at the time of making a claim under the warranty are physically located in Denmark but is not valid in Greenland or the Faeroe Islands X If the company has been declared bankrupt please consult the rules applicable under the VinduesIndustrien Warranty Scheme The above warranty which has been filed with the Danish Competition Authority was last revised on 1 September 2009 WARRANTY SCHEME FOR In order to provide cover in case the window manufacturer is unable or unwilling to meet his warranty obligations cf the 5 year warranty VinduesIndustrien has set up a warranty scheme applicable to private consumers who have purchased DVV labelled windows or external doors The terms of this warranty in its entirety are available at www vinduesindustrien dk Claims must be dealt with by Byggeriets Ankenaevn or H ndv rkets Anken vn the Appeals Boards established by various Danish trade industry and employers associations the Danish Consumers Association and the National Houseowners Association Defects must be rectified in accordance with the findings of the Boards Claims must be lodged within 5 years from the window manufacturer s date of delivery however subject to the claim being lodged within 3 months of discovering the defect or within 3 months of the time when you ought to have discovered the defect e The warranty provides cover up to DKK 10 000 inc
25. years from the date of delivery by the warrantor and within 3 months of discovering the defect you report a defect in materials and or workmanship the warranty shall give you the rights against the warrantor listed in paragraph 3 The product is labelled with the date of manufacture You may be required to document the delivery date a VINDUES INDUSTRIEN GARANTI Ill If a justified claim concerning defects in materials and or workmanship is made within the period mentioned in paragraph 2 the warrantor undertakes to supply a new product free of charge However under this warranty the warrantor shall not be liable for the cost of dismantling removing the old product nor for installing the new product nor for any additional work in relation to replacing the product If the product is no longer in production at the time a claim is made the warrantor shall be entitled to supply a similar product instead If defects in materials and or workmanship can be remedied properly by repair partial replacement the warrantor may choose this option instead The repair partial replacement shall then follow free of charge IV This warranty shall not cover defects in the materials and or workmanship of sealed glazing units However in such cases the warranty of the sealed glazing unit manufacturer shall apply please refer to this V This warranty does not give you rights over and beyond what is mentioned in p
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