SmartBoom® PRO - TempestWireless
Contents
1. Z WARNING Indicates a situation which when not avoided has the poten tial to result in death or severe injury N CAUTION Indicates a situation which when not avoided results or has the potential to result in minor injury or product failure or damage e To reduce the risk of fire or electric shock do not expose this apparatus to excessive rain or moisture e Donotuse this apparatus near water e in accordance with manufacturer s instructions e Use only attachments or accessories specified by the manufacturer e There are no user serviceable parts inside the SmartBoom PRO headset Opening the product may expose dangerous electrical components may result in product failure and will void the warranty Refer all servicing to qualified CoachComm service personnel e Do not subject the headset or cables to extreme force doing so may cause product damage or failure e Avoid exposing the SmartBoom PRO to extreme temperatures and humidity Page 1 What s included with SmartBoom PRO Each SmartBoom PRO headset comes complete with everything needed to get started Unpack your device and familiarize yourself with the following components e Headset assembled with ear and head pads e Removable 4 pin XLR female connector cable arrives attached to headset Operation The following section details procedures for operating SmartBoom PRO 1 Headset Adjustment Use the slide adjustment on each side of th2. HO SELLS SMARTBOOM HEADSET PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND Parts Limited Warranty Replacement parts for CoachComm LLC products are warranted to be free from defects in materials and workmanship for 90 days from the date of sale to the end user This warranty does not cover any defect malfunction or failure caused by circumstances beyond the control of CoachComm LLC including but not limited to unreasonable or negligent operation abuse accident failure to follow instructions in the User Manual defective or improper associated equipment attempts at modification and or repair not authorized by CoachComm LLC inbound shipping and shipping damage Any damage done to a replacement part during its installation voids the warranty of the replacement part This limited warranty is the sole and exclusive express warranty given with respect to CoachComm LLC products It is the responsibility of the user to determine before purchase that this product is suitable for the user s intended purpose ANY AND ALL IMPLIED WARRANTIES INCLUDING THE PLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY NEITHER COACHCOMM LLC NOR ANY DEALER WHO SELLS SMARTBOOM HEADSET PRODUCTS IS LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND Page 6
3. Tempest SmartBoom PRO SBP 151T SBP 152T Operating Manual D0000177 Thank You We at CoachComm want to thank you for purchasing the SmartBoom PRO Headset CoachComm brings our experience commitment to quality and expertise to headsets with the new SmartBoom PRO Headset which meets the standards of traditional reliable headsets while introducing modern features and design enhancements The SmartBoom PRO Headset utilizes our trademark SmartBoom automatic mic muting technology and includes a noise cancelling microphone soft cushioned ear pads and a field replaceable cable In order to get the most out of your new SmartBoom PRO Headset please take a few moments to read this manual completely so that you better understand the operation of this product This document applies to models SBP 151T and SBP 152T For questions not addressed in this manual feel free to contact our Customer Support Department CoachComm LLC 205 Technology Parkway Auburn Alabama 36830 1 844 475 4268 or 1 334 321 1160 www tempestwireless com customer service tempestwireless com 2015 CoachComm LLC All rights reserved Tempest SmartBoom and the CoachComm logo are registered trademarks of CoachComm LLC SmartBoom PRO Operating Manual_D0000177 B Safety Information The following section details important safety information related to the ownership and operation of SmartBoom PRO Read and follow all instructions and heed all warnings
4. ain gently wipe off all surfaces cables and cable connections as soon as possible and allow unit to dry before storing N CAUTION Do not use cleaners that contain solvents Keep liquid and foreign objects out of the device openings Product Support CoachComm LLC support and service personnel are ready to help you with any issues you may have All requests and questions should be directed to our Customer Service department via phone fax or email CoachComm LLC Customer Service Department Voice 844 475 4268 or 1 334 321 1160 Fax 844 475 0523 or 1 334 321 1162 Email customer service tempestwireless com Sending Equipment for Repair Do not send any equipment directly to the factory without first obtaining a Return Material Authorization RMA Number Obtaining an RMA Number will ensure that your equipment is handled promptly In addition Customer Service personnel will provide a Service Request Form SRF for completion and return via email or fax All shipments of CoachComm products should be made via UPS or the best available shipper prepaid and insured The equipment should be shipped in the original packing carton if that is not available use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock absorbing material All shipments should be sent to the following address and must include a Return Material Authorization Number CoachComm LLC Customer Serv
5. ar Removable Crossbolt Termination at Jack 4 pin XLR Female Length 5 00 ft 1 52 m Outside Diameter 0 24 in 6 00 mm Physical Features Mic Boom Length 8 50 in 215 90 mm Weight without cable Single 8 1 oz 229 63 g Double 11 4 oz 323 18 g Cable 3 8 oz 107 73 g Notice about Specifications While CoachComm makes every attempt to maintain the accuracy of the information contained in its product manuals that information is subject to change without notice Performance specifications included in this manual are design centered specifications and are included for customer guidance and do facilitate system installation Actual operating performance may vary Manufacturer reserves the right to change specifications to reflect latest changes in technology and improvements at any time without notice Page 4 Troubleshooting The following section advises the most common troubleshooting situations 1 No one can hear me or I can t hear anyone If you re experiencing trouble hearing and or speaking and are unsure if the headset is the cause try plugging the headset into another compatible device or try another headset in the device you are operating If the headset is deemed to be the problem try replacing its cable to resolve the issue 2 Intermittent Audio or Static in Audio Try replacing the headset s cable to resolve the issue Product Gare and Maintenance Clean using a soft damp cloth If the product is exposed to r
6. e headband to achieve proper fit and size ER Figure 1 Adjusting Headset Sizing 2 Mic Position For best performance it is recommended the microphone be positioned directly in front of your mouth sitting a finger s width from your lips Figure 2 Correct Mic Position Figure 3 Incorrect Mic Position Page 2 3 SmartBoom Mic Mute During operation swiveling the boom up above the brow at approximately 45 degrees will mute the microphone To activate the microphone again simply lower the boom back down Mute Unmute x at 45 SE N gi A 4 ad x Figure 4 SmartBoom Mute On Off Note To adjust the boom swivel it so that the microphone is on the preferred side right or left 4 Cable Replacement To replace the cable using a Phillip s head screwdriver remove the screw and pull the cable s connector out of the headset Do not pull from the cable Plug the new cable in then reinsert and tighten the screw Figure 5 Replacing the Cable Page 3 SmartBoom PRO Specifications Microphone Microphone Type Dynamic Frequency Response 50 10 000 Hz Mic Sensitivity 58 dBV Pa Pattern Cardioid uni directional Output Impedance 2000 Isolation from Headphone 40 dBv Speaker Headphone Frequency Response 20 20 000 Hz Nominal Impedance 1000 Sensitivity at 1 kHz Single 117 dB SPL mW Double 121 dB SPL mW Speaker Type Dynamic Max Input Power 500 mW Cables Termination at E
7. ice Department Attn Return Material Authorization 205 Technology Parkway Auburn AL 36830 0500 Product returns should follow this same procedure Page 5 Limited Warranty CoachComm LLC products are warranted to be free from defects in materials and workmanship for a period of one year from the date of sale to the end user The sole obligation of CoachComm LLC during the warranty period is to provide without charge parts and labor necessary to remedy covered defects appearing in products returned prepaid to CoachComm LLC This warranty does not cover any defect malfunction or failure caused by circumstances beyond the control of CoachComm LLC including but not limited to unreasonable or negligent operation abuse accident failure to follow instructions in the User Manual defective or improper associated equipment attempts at modification and or repair not authorized by CoachComm LLC inbound shipping and shipping damage Products with their serial numbers removed or effaced are not covered by this warranty This limited warranty is the sole and exclusive express warranty given with respect to CoachComm LLC products It is the responsibility of the user to determine before purchase that this product is suitable for the user s intended purpose ANY AND ALL IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY NEITHER COACHCOMM LLC NOR ANY DEALER W
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