User`s Manual - SIE Computing Solutions
Contents
1. 1U Rack mount RJ45 Interconnect Module 17 CHAPTER 4 Troubleshooting 2 If all of the above items have been checked perform the following 1 Insert a loopback test plug into the malfunctioning port on the IM 16 2 Runa TIP loopback test on the corresponding port 3 If the test fails there may be a problem related to the IM 16 the interface cable or the serial card 4 If the RIM model has more than one IM 16 exchange the interface cable with one from a different IM 16 or witha replacement cable and retest If the port operated properly then the cable is the failed component 5 If the port still fails the problem is related to either the IM 16 or the serial controller card To ascertain which compo nent is at fault exchange the cables as shown in Figure 8 6 Note that the port locations will change if the cables are swapped For example if the failed port is port 0 that port will be in the second 16 port group Move the loopback plug to the matching port location in the new group For example if port 0 originally failed the loopback would be moved to port 16 after swapping the cables Retest the same port number port 0 per the example If the port still fails the problem is the serial controller card If it functions normally the first IM 16 is the defective item Replacements can be obtained from Aurora User s Manual Upgrading the RIM Model RIM Assembly Interconnect Cables 3 E P2. or interconnect modules IM 16 connect to Aurora serial con troller cards using either a 96 or 100 conductor interface cable depending on the bus of the host computer A 96 conductor cable is used for Aurora SBus multiport serial I O card Nova Multiport 1600SE and a 100 conductor cable is used for Aurora PCI bus multiport serial I O card Aries Multi port 16000P Figure 7 shows a typical RIM configuration 1U Rack mount RJ45 Interconnect Module 15 CHAPTER 4 Troubleshooting RIM Assembly Ports 32 47 Interconnect Cables 3 Ports 32 47 Ports 1631 aaa Ports 0 15 Ports 16 31 16 Port Modules Ports 0 15 Host System w 3 Serial Cards Figure 7 A Typical RIM Configuration Installation Problems If you experience problems immediately after installing your RIM model check the following list of potential problems s the interconnect cable between the controller card and each IM 16 properly connected Check for loose connections s the peripheral device cable the correct type If it is a null modem cable is it the right kind of null modem cable The vast majority of problems are due to incorrect cable selection Areany connections to other boards loose s the I O serial controller card properly seated in the system e Are the external equipment connections made properly 16 User s Manual Post installation Problems e f you are experiencing interference are you using pr
3. Saeed oben tae ls E bee eoecais gavin E 27 PRODUCT INFORMATION WORKSHEET eee eren 28 vi User s Manual CHAPTER 1 Introduction Congratulations on purchasing your 1U Rack mount RJ45 Interconnet Module RIM Aurora Technologies RIM mod els are built for today s need for rack mount port density Plus the RIM models have been designed to expand as your business grows with 16 RJ45 port field upgrade modules Different mod els provide cabling interfaces for either PCI or SBus systems Other features of the RIM models include Offers easy and quick installation on standard 19 inch racks Provides RS 232 protocol support Provides up to 48 ports per 1U height Distributes asynchronous signal transmission from Aurora s PCI or SBus multiport serial controller cards to peripheral devices Offers field upgradeability The specific RIM model may have 16 32 or 48 ports using RJ45 connector jacks as shown in Figur e1 It is configured to provide RS 232 protocol support The three RIM port configu rations are shown in Figure 2 Figure 1 RJ45 Connector Jack with Pin Designation 1U Rack mount RJ45 Interconnet Module 1 CHAPTER 1 Introduction Figure 2 16 32 and 48 port RIM Configurations RIM Models The following table outlines the various RIM models available from Aurora Technologies The difference between the models is the
4. number of 16 port interconnect modules or IM 16 that are included in the RIM chassis Host bus specific interfacing is contained solely in the interconnect cable Table 1 RIM Models Number of Ports Host Bus 16 PCI or SBus 32 PCI or SBus 48 PCI or SBus nterconnect cables which are sold separately are bus architecture specific 2 User s Manual Getting Help Registration Getting Help If you need to reach us you can contact us by The Web www auroratech com for product literature phone numbers and address e Phone service 888 290 9660 Mon Fri 8 30AM 6 00PM Eastern Time To expedite service have your product serial number and your system information available e FAX Attn Customer Service and Support Email support auroratech com To receive standard warranty coverage on your Aurora product including 90 days of free technical support you must complete and mail back the Aurora Warranty Registration Card that is located in the back of this manual Phone support can only be provided after product registration is complete Extended Hard ware and Software Support Agreements can be purchased to provide additional coverage Sending in this card also lets us keep you up to date on the complete line of Aurora Technologies products If you have any questions or comments on your Aurora Tech nologies product contact our Customer Service and Support Department at supportQauroratech
5. within twenty four 24 busi ness hours The Technical Support hours in Massachusetts are 8 30 a m 6 00 p m Eastern Time Monday iih Friday excluding holidays Services provided under the 90 Day Technical Support Plan are Help on installation and configuration Help diagnosing problems with Aurora hardware and standard released Aurora device drivers Help navigating and locating existing Aurora documentation Acceptance of bug reports and providing status updates on any applicable bug fixes Policies and pricing are subject to change without notice For extended support please refer to the Aurora Technologies Inc web site at www auroratech com or call your Sales representative for detail s 0 26 User s Manual Index A Aries Multiport 16000P 13 C Calling for support 23 Customer Service and Support contacting 3 23 G Getting help 3 Installation 5 8 problems 16 J Jumper Settings 7 13 N Nova Multiport 1600SE 11 13 P Parts List 6 PCI 1 15 Performance levels 1 Port Numbers 8 Product Information Worksheet 28 R Registration 3 RS 232 Configuration 10 14 S SBus 1 15 Serial card unpacking 6 Support 3 T Troubleshooting 15 23 Ww Warranty 25 26 1U Rack mount RJ45 Interconnect Module 27 Product Information Worksheet Please record the following data about your Aurora 1U Rack mount RJ45 Interconnect Module and multiport serial controller card RIM Mod
6. Time In addition e mail may be sent to support auroratech com O 1U Rack mount RJ45 Interconnect Module 23 CHAPTER 4 Troubleshooting 24 User s Manual APPENDIX A Warranty Hardware All Aurora Technologies Inc hardware products are warranted against defects for two years from the date of delivery Buyer agrees that if this product proves defective Aurora Technologies Inc is obligated only to repair replace or re fund the purchase of this product at Aurora Technologies Inc s discretion The warranty is void if the product has been subjected to alteration neglect misuse or abuse if any repairs have been attempted by anyone other than Aurora Technologies Inc or if failure is caused by accident acts of God or other caus es beyond the control of Aurora Technologies Inc Aurora Technologies Inc reserves the right to make changes or improvements in any product without incurring any obligation to similarly alter products previously purchased In no event shall Aurora technologies Inc be liable for any direct indirect incidental or consequential damages arising out of or in connection with the performance or use of the product or information provid ed Aurora Technologies Inc s liability shall in no event exceed the purchase price of the product purchased hereunder The foregoing limitation of liability shall be equally applicable to any service provided by Aurora Technologies Inc Return Policy P
7. User s Manual 1U Rack mount RJ45 Interconnect Module RS 232 Protocol Support using RJ45 Connectors for PCI and SBus Models RIM 16 RIM 32 RIM 48 15 30007 00 Rev A Copyright 2001 Aurora Technologies Inc a Carlo Gavazzi Group company All Rights Reserved Printed in the United States of America This publication is protected by Federal Copyright Law with all rights reserved No part of this publica tion may be copied photocopied reproduced stored in a retrieval system translated transmitted or tran scribed in any form or by any means manual electric electronic electromagnetic mechanical optical or otherwise in whole or in part without prior written consent from Aurora Technologies Inc Limitation of Liability Aurora Technologies Inc makes NO WARRANTY EXPRESSED or IMPLIED with respect to this manual and any related items its quality performance merchantability or fitness for any particular use It is solely the purchaser s responsibility to determine its suitability for any particular use Information contained in this document is subject to change without notice Trademark Credits Aurora Technologies the Aurora logotype Apollo Multiport Nova Multiport Aries Multiport Control Tower Explorer Multiport LANMultiServer Saturn Multiport SBox Vanguard Multiport WANMulti Server XP7 Expansion Tower and XP 7R Rack Mounted Expansion Unit are trademarks of Aurora Technologies Inc a Car
8. com or your sales representative O 1U Rack mount RJ45 Interconnet Module 3 CHAPTER 1 Introduction User s Manual CHAPTER 2 Installation This chapter describes how to install the RIM models and con sists of the following e Installation Precautions e Unpacking the RIM Model and Cables e Changing the Jumper Settings Other Things You ll Need e Installing the RIM Model and Cables e Assigning Port Numbers Note Refer to the multiport serial controller card user manual for installing the multiport serial control ler card in the host system and for connecting peripheral devices to the RIM model Before beginning the installation record the following infor mation in the section Product Information inside the back cover e The RIM model serial number The Aurora Technologies multiport serial controller card name s and serial number s Then complete and mail the Product Registration Card License Application inside the back cover in order to be eligible for technical support Installation Precautions When connecting a RIM model to the Aurora Technologies multiport serial controller card be sure to follow the precau 1U Rack mount RJ45 Interconnect Module 5 CHAPTER 2 Installation tionary and other installation instructions found in the multi port serial controller user manual In addition it is important to note the RIM model must only be used with specific Aurora Technologies multiport serial controller car
9. d documentation explains how the ports are numbered and any special consider ations you should note O 8 User s Manual cHapteRs RS 232 Configurations and Descriptions The following sections describe the various configuration options and their jumper settings Find the particular setting that you need and set the jumpers accordingly Note that each module has factory default settings Determine your needs before you open the RIM chassis RIM Model Overview Figure 2 on page 2 shows the various configurations available in the RS 232 options Each RIM model has one two or three IM 16 interconnect modules Each IM 16 consists of a circuit board RJ45 connector block and requires an interconnect cable Set the configuration jumpers on each board for the protocols or equipment you plan to attach to it Figure 3 provides an overview of the module card and its jumper locations for each IM 16 1U Rack mount RJ45 Interconnect Module 9 CHAPTER3 RS 232 Configurations and Descriptions CABLE CONNECTOR RJ45 ARRAY Figure 3 Breakout Module Jumper Locations RS 232 Configuration The RIM RS 232 configuration is factory shipped in a default jumper configuration The following sections describe the default and optional jumper configurations for all models 10 User s Manual RS 232 Configuration Nova Multiport 1600SE Asynchronous Mode The Nova Multiport 1600SE is a 16 port SBus multiport serial contr
10. ds Connection to other controller cards may result in damage to the unit and or the controller card The RIM model is designed to interface with RS 232 devices only Connection to other than RS 232 devices may result in damage to the unit and or external device Unpacking the RIM Model and Cables Before installing your RIM model check the shipment contents to ensure that you have all of the required parts as listed in Table 2 Note that the interconnect cables are sold separately from Aurora Technologies but are required for use Table 2 RIM Model Parts List Part Quantity RIM model see Table 1 for model types 1 User s Manual with Product Registration 1 Warranty Card Set of Port Number Labels 9 labels 1 Set of Rack Mount Hardware Phillips 1 Screws 4 and Nuts 4 Cable PCI or SBus i Sold separately Cable type varies with RIM model type Note Save the shipping carton and the internal packaging If you need to ship the product back to your dealer you must use the original carton and packaging 6 User s Manual Changing the Jumper Settings Changing the Jumper Settings Each IM 16 embedded in the RIM model contains jumpers that are used for certain wiring configurations Prior to installing your RIM model you may want to consider changing its con figuration To configure the RIM model for its various modes of operation you must remove the Phillips head screws located on t
11. el Serial umber Multiport Serial Controller Model Multiport Serial Controller Card Serial Number Connected peripherals by port number copy sheets as needed Port No Peripheral 28 User s Manual
12. ence at his own expense Contents CHAPTER T IniYod ction eccentric edt editis 1 RIM Models ai niatna Else Montiel Qd MO ted retos Hubsdeles 2 Ge tting Bele ee dodo Ean e Ea EA EA AEA AS 3 ReSistratlon sinc ore ne deti eco ea A Ree 3 CHAPTER 2 Installation aod eset etel b Rd dod 5 Installation Precautions issue e dp na ud 5 Unpacking the RIM Model and Cables 6 Changing the Jumper Settings ee sacde es 7 Other Things You ll Need uo epa oret gicndon tnde enacts Cabine cita pde PARV Qt SR Addo Dl at ead 7 TOOLS e a a TE E E Raden 7 Installing the RIM Model and Cables 8 Assigning Port Numbers 2 ees S eA Red qs 8 CHAPTER 3 RS 232 Configurations and Descriptions u 9 RIM Model C VerVIeW nte dendtece detiene dem et adito 9 R9 232 Gontrgurta OH cemere t ONU T GR I a 10 Nova Multiport 1600SE Asynchronous Mode 11 Aries Multiport 16000P Serial Controller 13 CHAPTER 4 TrOBDIOSHOOUIO aaa non ten e rio Sea dateien 15 QVerviewsos scs te ecce dite e RR 15 Installation Problems i d Eo dbi n i anaes 16 Post installation Problemszounio senden ea epe fadt 17 1U Rack mount RJ45 Interconnect Module Upgrading the RIM Model te tpe 19 Calling for SUpport eoo Cap nuce elmer 23 APPENDIX A WATTAMY nasisisi 25 HardWare as a aa EE E tes reus 25 Ret rm POR Gy eee E e a E n eas 25 90 Day Technical SUppOEt o etm rise 26 INDEX Pec ota seen tua E EE A
13. he sides and take apart the two sections Chapter 3 describes the various options available and their jumper configurations Each system is shipped with default settings so verify your configuration requirements before you open the RIM chassis Other Things You ll Need To ensure a smooth installation you should have the proper cables and tools on hand Cabling Besides the PCI or SBus interconnect cable s that connect the multiport serial I O controller to each IM 16 of the RIM model you need cables that connect to your peripheral device There are a number of cabling approaches you can use to con nect devices to the new Aurora ports Cabling to your periph eral devices is customer specific Please call Customer Service and Support to assist in defining your cabling needs In addi tion you may find Chapter 3 helpful for descriptions on vari ous pin signals For optimal performance shielded twisted pair cables are suggested Tools You ll need the following tools to install your RIM model A slot head screwdriver to make cable connections and secure mounting screws A phillips head screwdriver to fasten the RIM chassis to the cabinet rack 1U Rack mount RJ45 Interconnect Module 7 CHAPTER 2 Installation Installing the RIM Model and Cables Before using the RIM model be sure you have the proper inter connect cable s These cables are sold separately from Aurora Technologies You should have a cable for each 16 po
14. isting IM 16 1 2 Follow the instructions above to Gain Access to the RIM chassis Remove the four phillips mounting screws and the two jack screws securing the IM 16 to the RIM chassis and remove the module Figure 11 2 Add an IM 16 1 Follow the instructions above to Gain Access to the RIM chassis If you are replacing an IM 16 skip to the next step If you are adding a new IM 16 you must first remove the front and rear filler plates from the RIM chassis for the slot where you want to place the IM 16 The filler plate must be removed from inside of the panel Remove the two hex nuts used to secure the front filler plate See Figure 12 Also remove the two phillips screws to remove the rear filler plate Check the jumper settings on the new IM 16 Jumper set tings are described in Chapter 3 Place the new IM 16 in the RIM chassis and align the four holes with the mounting standoffs Attach the new IM 16 to the desired slot of the RIM chassis with the four mounting phillips screws and two jackscrews that came in the shipping box Refer to Figure 11 The jack screws require a 3 16 inch nutdriver Replace the panel by securing it with the four original screws along the bottom edge of the front panel Replace the top cover and secure with the original 12 phillips SCrews 1U Rack mount RJ45 Interconnect Module 21 CHAPTER 4 Troubleshooting 8 You may need to re connect the interc
15. lo Gavazzi Group company SPARC is a registered trademark of SPARC International Inc in the United States and other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Sun Microsystems Inc All other registered trademarks and salesmarks are the proprietary property of their respective owners Declaration of Conformity Konformitatserklarung D claration de conformit Declaraci n de Confomidad Verklaring de overeenstemming Dichiarazione di conformita We Wir Nous Wij Noi Aurora Technologies Inc 10 Mupac Drive Brockton MA 02301 USA declare under our sole responsibility that the product erkl ren in alleniniger Verantwortung dafs dieses Produkt d clarons sous notre seule responsabilit que les produit declaramos bajo nuestra sola responsabilidad que el producto verklaren onder onze verantwoordelijkheid dat het product dichianriamo sotto nostra unica responsabilit che il prodotto 1U Rack mount RJ45 Interconnect Module to which this declaration relates is in conformity with the following standard s or other documents auf das sich diese Erkl rung bezieht mit der den folgenden Norm en oder Richtlinie n bereinstimmt auquel se r f re cette d claration est conforme la aux norme s ou au x document s normatif s al que se refiere esta declaracion es conforme a la s norma s u otro s documento s normativo s waarnaar deze verklaring verwijst aan de volende norm en
16. of richtlijn en beantwoordt a cui si riferisce questa dichiarazione conforme all e seguente i norma o documento i normativo i EN 55022 1998 Class A ITE emissions requirements EMC EN 6100 4 2 Electrostatic Discharge 1998 EN 6100 4 3 Electromagnetic Susceptibility 1998 EN 6100 4 4 EFT Burst 1995 01 o n eL Jim Reinhold President Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures FCC Notices This device complies with part 15 of the FCC Rules Operation is subject to the following two con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note this equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable pro tection against harmful interference when the equipment is operated in a commercial environ ment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful in terference in which case the user will be required to correct the interfer
17. oller of which 12 ports 0 through 11 support the full set of modem controls DTR CD CTS RTS It also has four ports 12 through 15 which have two modem signalling options CD DTR or RTS CTS Table 3 Nova Mulitport 1600SE Pin Signals for ports 0 to 11 for Full Modem Signalling RTS DTR TXD GND olni al a a we Nef e iw CTS Default CD DTR Jumpers Factory configuration is shown in Figure 4 Jumper block P1 is set for CTS with all jumpers connecting Row A with Row B Jumper block P2 is set for RTS with the first four jumpers connecting Row A with Row B and the remaining four jumpers set for DTR connect ing Row B with Row C Jumper block P3 is set for RTS with all jumpers connecting Row A with Row B Jumper block P4 is set for CTS with the first four jump ers connecting Row A with Row B and the remaining four jumpers set for CD connecting Row B with Row C In the factory set configuration ports 0 through 11 provide full modem signalling See Table 3 for signal pinouts Ports 12 through 15 provide CD DTR control signalling Signal pinouts for ports 12 through 15 are shown in Table 4 1U Rack mount RJ45 Interconnect Module 11 CHAPTER3 RS 232 Configurations and Descriptions Note All ports do not have the full set of modem sig nalling The default configuration provides the CD DTR setting If you need to configure the RTS CTS setting refer to the section Optional RTS CTS Jump e
18. onnect cables going to the existing IM 16 module s Connect the new intercon nect cable from the IM 16 to the multiport serial I O controller Be sure the host workstation is powered off 9 Slide the RIM chassis into the rack and attach with the orig inal four screws 10 Apply the appropriate port labels to the front panel to iden tify the new ports 11 Connect your peripheral devices For optimal performance shielded twisted pair cables are suggested Mounting Screws 4 Figure 11 Installing or Removing an IM 16 Front Panel Remove nuts and filler plate Figure 12 Filler plate for middle IM 16 slot 22 User s Manual Calling for Support Calling for Support In the event you need to call Aurora Technologies for technical support make sure you have completed the following checklist 1 6 7 RIM Model Serial Number found in the back of this manual on the board and on the shipping container SPARC or x86 system model number Solaris version List all peripherals connected to the RIM model Multiport Controller software driver version The version number is printed on the driver software media and is displayed when installation is completed List the cable pinout description Verify the type of device cables used modem null modem etc Customer Service and Support is available at 888 290 9660 Mon day through Friday 8 30AM to 6 00PM Eastern
19. operly shielded cables Make sure that the cabling is not running near a power source if it is try moving the cabling to a new location s the peripheral device cable length correct The RS 232 cable specification is 75 feet at 9 6 Kbps How ever this is a nominal length defined by the standard and it is possible to use longer cables up to 30 meters with low capacitance cables or with slow data rates and a proper error correction mechanism f the problem remains after these checks remove the Aurora device driver software see Remove Existing Aurora Drivers in the Driver Release Notes e the multiport controller card see your SPARC or x86 system hardware documentation for instructions Next re test your system to determine whether it operates cor rectly If it does the problem may be with the controller card interconnect cable or RIM model If it does not the problem is most likely with the system including the cable connecting the peripheral device Please refer to the user manual of the multi port serial I O card and the peripheral device for more assis tance Post installation Problems The most likely causes of malfunction after installation are ncorrect jumper setting Improper interface cable installation Multiport serial controller card not installed correctly Review the appropriate section s of this user manual and the multiport I O serial controller manual before proceeding
20. orts 32 47 Ports 32 47 Ports 16 31 Ports 0 15 16 Port Modules Ports 0 15 Host System w 3 Serial Cards Ports 16 31 Figure 8 Cables Swapped Upgrading the RIM Model Employing IM 16 modules each RIM model has been designed to be field upgradeable In the event that an IM 16 needs to be replaced follow the procedures below to Gain Access to the RIM chassis and Remove an existing IM 16 Then follow the instructions to Add an IM 16 replacement In the event an additional IM 16 is to be installed into an avail able slot of the RIM chassis follow the procedures to Gain Access to the RIM chassis and then Add an IM 16 Gain Access to the RIM chassis 1 Remove the screws that secure the RIM chassis to the rack cabinet 1U Rack mount RJ45 Interconnect Module 19 CHAPTER 4 Troubleshooting 2 Either remove the RIM chassis from the rack or slide it out far enough to gain access to the screws securing the top cover Figure 9 3 If necessary disconnect the interconnect cable s from the rear of the unit Cables should only be removed when the host workstation is powered down 4 Remove the 12 phillips screws securing the top cover 5 Remove the top cover 6 Remove the four screws along the bottom edge of the front panel then remove the panel Figure 10 d Figure 10 Installing or Removing the RIM Chassis Front Panel 20 User s Manual Upgrading the RIM Model 2 Remove an ex
21. re 6 All jumpers are set for RTS and CTS connect ing Row A with Row B Please note to accommodate the full 16 ports there are two 8 port jumper arrays for setting CTS 1U Rack mount RJ45 Interconnect Module 13 CHAPTER3 RS 232 Configurations and Descriptions marked P1 and P4 and two 8 port jumper arrays setting RTS marked P2 and P3 y 8 Port 15 y 0 Port 7 c en mmm sm gm gjDTR c omum cg gH g g gmjDTR B B ABEBENENNEN i HH P2 P3 y 0 y 7 y 8 y 15 cCc m mmm mj CD C lemem amp gm gmj CD B B 2 AHHH i HHH cs P4 P1 Figure 6 Default Jumper Settings for Aries 16000P Table 6 below lists the pinouts for the Aries 16000P Table 6 Aries Mulitport 16000P Pin Signals for all ports for Full Modem Signalling RTS DTR TXD CD RXD GND oo NIA Of BB o N e CTS 14 User s Manual CHAPTER 4 Overview Troubleshooting This chapter describes problems you could possibly experience with your RIM model and the actions you should take to diag nose and solve the problem Topics covered in this chapter include e Overview e Installation Problems e Post installation Problems Upgrading the RIM Model Calling for Support The RIM models are simple to test and troubleshoot A RIM unit is comprised of one two or three 16 port interconnect assemblies in a rack mount sheet metal box These assemblies
22. roducts returned for repair must be accompanied by a Return Material Au thorization RMA number obtained from Aurora Technologies Inc prior to return Freight on all returned items must be prepaid by the customer and the customer is responsible for any loss or damage caused by common carrier in transit Items will be returned to Aurora Technologies Inc via a Customs cleared carrier for example Federal Express UPS DHL unless prior arrange ments are made by the customer for an alternative shipping method Each product that is returned for repair must include a failure report and must have the RMA number clearly marked on the outside packaging Return Address Attn RMA Department Aurora Technologies Inc 646 Summer Street Brockton MA 02302 USA 1U Rack mount RJ45 Interconnect Module 25 APPENDIX A_ Warranty 90 Day Technical Support Products must be registered with Aurora Technologies Inc s Customer Ser vice and Support CSS organization to receive the 90 DayTechnical Support You must Pout and mail or FAX the warranty card that is included Mis the product before receiving technical assistance What you get during the 90 Day Technical Support 90 Day Technical Support is provided by e mail FAX or by telephone Cus tomers calling in for technical support on current Aurora technologies Inc products will receive a response within four 4 business hours Customer s e mails or faxed requests will receive a response
23. rs on pag e13 Port 8 Port 15 E E E H rwo HHE e DTR RTS P2 Port 0 Port 7 E E E H E E HB H CD rood HHHH P1 rwo rwo Port 0 Port 7 E E E H EB H BA DTR RTS P3 Port 8 Port 15 E 8 E H CD HEHE m m m m CTS P4 Figure 4 1600SE Default Jumper Settings Table 4 1600SE RS 232 Asynchronous Pin Signals for ports 12 to 15 CD DTR DTR TxD CD RxD SIG GND 12 User s Manual RS 232 Configuration Optional RTS CTS Jumpers To configure ports 12 through 15 for RTS CTS signal ling set the jumpers as shown in Figure 5 and described in Table 5 Port 8 1 y LEER EELS P2 rwo Port 15 DTR RTS Port 8 Port 15 F F CD uUo BERN P4 Figure 5 1600SE RTS CTS Jumpers Table 5 1600SE RS 232 Asynchronous Pin Signals RTS CTS Signal RTS TxD RxD SIG GND CTS Aries Multiport 16000P Serial Controller The Aries Multiport 16000P is a PCI multiport serial controller that supports the full set of modem lines RTS CTS DTR and CD Jumpers should be left in the default factory setting as pic tured in Figu
24. rt module in the RIM model Two types of cables may be used one for SBus multiport serial controllers or PCI multiport serial con trollers 2 To Install the RIM Chassis to the Rack 1 For all cables that need to be connected secure the cable coming from the multiport serial controller to each IM 16 of the RIM model using a slot head screwdriver Use the con nector labelled Controller to connect to the controller card and the connector labelled RIM to connect to the IM 16 2 Be sure to retain the order of module connections Port label numbers are defined by the multiport serial controller card and device driver 3 Using the four phillips screws and nuts provided attach the RIM chassis to the cabinet rack The screw holes in the RIM chassis should be aligned with the holes in the rack 4 Optionally place desired port number label s on the face of the RIM chassis to identify each block of 16 ports per mod ule Refer to the section Assigning Port Numbers for further assistance 5 You may now connect your peripheral devices to ports of the RIM model For optimal performance shielded twisted pair cables are suggested Assigning Port Numbers Provided in the packing carton are port labels to record the RIM port number scheme The port number scheme in multiples of 16 ports is defined by the installed Aurora multiport serial controller cards and their software device driver Your Aurora Technologies multiport serial controller car
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