Home

Documentation OpenScape Voice OpenStage 15

1. Diagnostics Administration via WBM V2 Diagnostics gt Fault Trace Configuration Fault trace configuration File size Max 6290000 bytes 65536 Trace timeout minutes 0 Automatic clear before Trace levels for components Administration OFF Y Application framework OFF xj Application menu OFF v Bluetooth service OFF v Call Log OFF Y Call View OFF v Cerificate management OFF v Communications OFF Y Component registrar OFF v CSTA service OFF Y Data Access service OFF Y Desktop OFF Y Digit analysis service OFF v Directory service OFF Y DLS client management OFF Y Health service OFF si Help OFF v Instrumentation service OFF v Java OFF v Journal service OFF v Media control service OFF v Media processing service OFF v Mobility service OFF v OBEX service OFF v OpenStage client management OFF v Phonebook OFF Y Performance Marks OFF Y Password management service OFF v Physical interface service OFF v Service framework OFF Y Service registry OFF xj Sidecar service OFF v SIP call control OFF xi SIP messages OFF v SIP signalling OFF v Team service OFF v Tone generation service OFF Y Transport service OFF Y vCard parser service OFF x Voice engine service OFF v Voice mail
2. SIP Survivability Backup registration allowed Backup proxy address Backup registration timer seconds Backup transport Backup OBP flag Administration via Local Phone Ll Administration peon Registration l SIP session Session timer Session duration A31003 01010 M100 17 76A9 09 09 2010 3 50 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 9 Resilience and Survivability To allow for stable operation even in case of network or server failure OpenStage phones have the capability of switching to a fallback system The switchover is controlled by various configurable check and timeout intervals Survivability is achieved in 3 different ways 1 With firmware V2 DNS SRV can be used for enhanced survivability either in a scenario with a survivability proxy or in a scenario with multiple primary SIP servers The DNS serv er provides the phone with a prioritized list of SIP servers via DNS SRV The phone fetches this list periodically from the server depending on the TTL time to live specified for the DNS SRV records To enable DNS SVR requests from the phone please make the following settings e Specifiy the IP address of the DNS server that provides the server list via DNS SRV The web interface path is Network gt IP configuration gt Primary DNS For details see Section 3 3 6 2 DNS Servers
3. SIP Survivability Y Backup registration allowed Backup proxy address Backup registration timer seconds Backup transport Backup OBP flag a Network gt Port configuration Port configuration SIP server SIP registrar SIP gateway SIP local Backup proxy RTP base Download server default 21 LDAP server 389 HTTP proxy 0 LAN port speed Automatic PC port speed Automatic PC port mode disabled PC port automMDIX O A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 57 Administration System Settings Administration via Local Phone L Administration Ee Pon Registration l SIP Session l SIP Survivability Backup registration flag Backup proxy address Backup transport OBP flag l Administration Network I Port Configuration Backup proxy A31003 01010 M100 17 76A9 09 09 2010 3 58 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 Feature Configuration 3 6 1 Allow Refuse This parameter defines whether the Refuse Call feature is available on the phone The possible values are Yes or No The default is Yes Administration via WBM System gt Features gt Configuration Configuration Emergency
4. Download trace file Download saved trace file Bluetooth headset profile Bluetooth headset profile Component registrar TRACE Data Access service Media control service OpenStage client management Voice engine service Media processing service Bluetooth service 4 34 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Bluetooth headset profile V2R2 Bluetooth headset profile File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar TRAC Data Access service TRAC Media control service TRAC OpenStage client management LOG Voice engine service TRAC Media processing service TRAC Bluetooth service TRACE Download trace file Download saved trace file Call connection Call connection Component registrar TRACE Health service LOG Service registry TRACE SIP signalling DEBUG SIP call control DEBUG Call View TRACE Communications TRACE CSTA service TRACE SIP messages DEBUG Call connection V2R2 Call connection File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Component registrar TRACE Health service LOG Service registry
5. GS ISIS SSS HIST EIE IE IEI HS SSIES SESE ee eS eS SE SESE SES SIP messaging traces are enabled after reboot Download trace file Download boot file Download saved trace file Download saved boot file Download upgrade trace file Download upgrade error file Download exception file Download old exception file Download old trace file Download error file Download old error file Download syslog file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 31 Technical Reference Menus Fault trace configuration V2 File size Max 6290000 bytes Trace levels for components Administration Application menu Call Log Certificate management Component registrar Data Access service Digit analysis service DLS client management Help Java Media control service Mobility service OpenStage client management Performance Marks Physical interface service Service registry SIP call control SIP signalling Tone generation service vCard parser service Voice mail USB backup service 802 1 service Download trace file Download syslog file 4 32 65536 OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF Download saved trace file
6. LAN connectivity problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar TRACE Health service LOG Transport service TRACE Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 3 206 OpenScape Voice OpenStage Family Administration Manual 3 24 7 13 Local Phonebook Diagnostics gt Easy Trace Profiles gt Phonebook local problems Phonebook local problems Application menu Component registrar Health service Application framework Desktop Journal service TRACE TRACE LOG TRACE TRACE TRACE Phonebook local problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Application menu Component registrar Health service Application framework Desktop Journal service Download trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1048576 0 O TRACE TRACE LOG TRACE TRACE TRACE Download saved trace file Administration Diagnostics 3 207 Administration Diagnostics 3 24 7 14 Messaging Diagnostics gt Easy Trace Profiles gt Messaging application problems Messaging application pro
7. fa teamone gu2av0b 192 168 1 2 Scope 192 168 2 0 IP pho A Address Pool Sy 043 Vendor Specific Info Standard 01 07 53 69 65 6d 65 6e 730 LG Address Leases 1 al Reservations a 3 Server Options A31003 01010 M100 17 76A9 09 09 2010 2 24 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 2 3 9 Registering at OpenScape Voice For registration at the OpenScape Voice SIP server a SIP user ID and passwort must be pro vided by the phone The following procedure describes the configuration using the web inter face see Section 2 3 1 Access the Web Interface WBM if the web interface is not applica ble please refer to Section 3 5 6 Authenticated Registration for configuration via the local menu 1 Inthe administration menu select System gt Registration The Registration dialog opens Registration SIP Addressed SIP server address 192 168 1148 SIP registrar address 192 168 1148 SIP gateway address SIP Session Session timer enabled Session duration seconds Registration timer seconds 3600 Server type Hia8000 Realm User ID Password SIP Survivability Backup registration allowed Backup proxy address Backup registration timer seconds 3500 Backup transport UDP Backup OBP flag O 2 Make sure that SIP server address and SIP registrar address contain the IP address o
8. Mobility problems Mobility problems Administration TRACE Data Access service TRACE DLS client management LOG Mobility service TRACE A31003 01010 M100 17 76A9 09 09 2010 4 40 OpenScape Voice OpenStage Family Administration Manual Mobility problems V2R2 Mobility problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Administration TRACE Data Access service TRACE DLS client management LOG Mobility service TRACE Download trace file Download saved trace file Phone administration problems Phone administration problems Administration DEBUG Health service WARNING OpenStage client management LOG Application framework TRACE Communications TRACE CSTA service TRACE Desktop TRACE Phone administration problems V2R2 Phone administration problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Administration DEBUG Health service WARNING OpenStage client management LOG Application framework TRACE Communications TRACE CSTA service TRACE Desktop TRACE Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice
9. Clear no feature assigned ear no feature assigned Clear no feature assigned ear no feature assigned Mobility Label Mobility Clear no feature assigned ear no feature assigned ear no feature assigned Y el HEEE El El E Clear no feature assigned Line V1R5 on OpenStage 15 40 60 80 Key label 1 Line Primary line Ring on off Ring delay seconds Selection order Address Realm User Identifier Password Shared type shared Allow in overview A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 17 Technical Reference Menus Line V2 on OpenStage 15 40 60 80 itis recommended that primary lines are only configured on keys 1 to 6 This ensures compatibility with the mobility feature when using devices with 6 or fewer programmable feature keys Key label 2 Primary line Ring on off Ring delay seconds Selection order Address Realm User Identifier Password Shared type shared Allow in overview Hot warm action No action Hot warm destination Key Module 1 Key Module 1 To assign a new function to a key select from the 1 drop down list box To view or modify the parameters associated with the key use the Edit button Normal Key S
10. Administration via WBM System gt Features gt Key module 1 2 O Clear no feature assigned Key Module 1 To assign a new function to a key select from the drop down list box To view or modify the parameters associated with the key use the Edit button Normal Shifted A Ne ear no feature assigned v Clear no feature assigned Y Clear no feature assigned Y ear no feature assigned Clear no feature assigned Y ear no feature assigned Y Clear no feature assigned Clear no feature assigned Clear no feature assigned ear no feature assigned Y ear no feature assigned Y ear no feature assigned Y Clear no feature assigned ear no feature assigned Y Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned 3 116 0 00 4106 N A U N ear no feature assigned Y ear no feature assigned Y ear no feature assigned Y ear no feature assigned Y Eee kee eee BJ A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Normal Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Key Module 2 To assign a new function to a key select from the dr
11. Dowmload saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 199 Administration Diagnostics 3 24 7 3 Call Connection Diagnostics gt Easy Trace Profiles gt Call connection Call connection Component registrar TRACE Health service LOG Service registry TRACE SIP signalling DEBUG SIP call control DEBUG Call View Communications TRACE CSTA service TRACE SIP messages DEBUG Call connection File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar Health service Service registry SIP signalling SIP call control Call View Communications CSTA service SIP messages Download trace file changing the level for the tracing of SIP messages the phone must be rebooted This Easy Trace profile contains the tracing of SIP messages Please note that after 3 24 7 4 Call Log Diagnostics gt Easy Trace Profiles gt Call log problems A31003 01010 M100 17 76A9 09 09 2010 3 200 OpenScape Voice OpenStage Family Administration Manual Call log problems Call Log Component registrar Health service Application framework Desktop Journal service TRACE TRACE LOG TRACE
12. FTP Password FTP path HTTPS base URL Filename Local Functions Directory Settings LDAP LDAP server address LDAP server port Timeout sec for Search Trigger s LDAP authenticate Authentication LDAP user name LDAP password Locality Canonical settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator code Emergency number Initial digits Canonical lookup Local code 1 International code 1 Local code 2 International code 2 Local code 3 International code 3 Local code 4 International code 4 Local code 5 International code 5 Canonical dial Internal numbers External numbers External access code International gateway International access Energy saving Backlight timeout Messages settings New items Alternative label New urgent items Alternative label Further information gt Section 3 15 1 gt Section 3 15 1 gt Section 3 1 gt Section 3 1 4 5 5 5 5 gt Section 3 15 1 1 1 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Section 3 11 gt Secti
13. http testxml serviet Xpressions Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Debug program on server Number of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Xpressions Xpressions Voice mail Xpressions Inbox Xprinbox Outbox XprOutbox o 4 7 Technical Reference Menus Add messages application V2R1 Add messages application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs Alltabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change XML Phonebook up to V2R0 XML Phonebook Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Debug program on server Nu
14. s CB Serve Reconcile All Scopes Define User Classes Set Predefined Options Define vendor spe 3 A dialog window opens with a list of the classes that are already available A31003 01010 M100 17 76A9 09 09 2010 2 12 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start DHCP endor Classes 2 x Available classes Microsoft Options Microsoft vendor specific option Microsoft Windows 20 Microsoft vendor specific option Microsoft Windows 98 Microsoft vendor specific option 4 Press Add to define a new vendor class 5 Enter OptilpPhone as Display name and give a description of this class Provide the class name proper by setting the cursor underneath ASCII and typing OptilpPhone The binary value is displayed simultaneously Display name OptipPhone Description Vendor class for OpenStage Phones 1D Binary ASCII 4F 70 74 69 49 70 50 68 OptilpPh 6F 6E 65 one Click OK to apply the changes The new vendor class now appears in the list Available classes Microsoft Windows 20 Microsoft vendor specific option Microsoft Windows 98 Microsoft vendor specific option Microsoft Options Microsoft vendor specific option OptilpPhone Vendor class for OpenStage Ph 6 Exit the window with Close A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 13 Start
15. Filename A31003 01010 M100 17 76A9 09 09 2010 3 134 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 3 2 Download Update Phone Software If applicable phone software should be deployed using the DLS Deployment Service Alter natively the download can be triggered from the web interface or from the Local phone menu When the download has been successful the phone will restart and boot up using the new soft ware Start Download via WBM Phone application Use defaults O Download method FTP v FTP Server address 192 168 1 150 FTP Serverport 21 FTP account FTP username phone FTP password eceeeee FTP path HFA OpenStage HTTPS base URL Filename opera_bind img After submit start download In the File transfer gt Phone application dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Phone app L Administration L File Transfer L Phone app 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 135 Administration Transferring Phone Software Application and Media Files 3 14 4 Music on Hold If enabled by the user the Music on Hold MoH sound fil
16. Report interval Observe interval Minimum session length Send now Thresholds Maximum jitter Round trip delay Non compressing as Lost packets K Lost consecutive Good consecutive Compressing Lost packets K Lost consecutive Good consecutive Port configuration SIP server SIP registrar SIP gateway SIP local Backup proxy RTP base LDAP server port LAN port type PC port status PC port type PC port autoMDIX HTTP proxy LLDP MED operation Extended Power Network policy voice LLDEP MED cap s MAC_Phy config System cap s TTL System Identity Terminal number Terminal name Display identity Enable ID Web name DDNS hostname SIP Interface Outbound proxy E Layer 3 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Further information gt Section 3 3 1 2 gt Section 3 3 1 2 gt Section 3 3 1 2 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 1 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 24 24 24 24 24 24 24 24 24 24 gt Section 3 24 gt Section 3 24 gt Section 3 24 gt Section 3 5 gt Section 3 5 gt Section 3 5 gt Section
17. A new line key can only be added by use of the WBM or preferably the DLS Once A31003 01010 M100 17 76A9 09 09 2010 3 100 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset Administration via WBM 1 Invoke the Phone keys dialog and select line in the pulldown menu of the key you want to configure Next press Edit Features gt Program keys O Normal Line Label Primary Line Selected dialling Label Selected dialling Program keys Key N To assign a new function to a key select from the drop down list box To view or modify the parameters associated with the key use the Edit button Shifted Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Mobility Label Mobility Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned els HEEE El El E Clear no feature assigned A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 101 Administration Multiline Appearance Keyset 2 Inthe Line dialog set the s
18. A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 5 Technical Reference Menus Modify application up to V2R0 Modify application Select application Key Settings Display name Key Application name Key HTTP Server address 192 168 1 150 HTTP Server port 80 Protocol http Program name on server lipp 4 7a Keyxml Use proxy No XML Trace enabled No Debug program on server Number of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change A31003 01010 M100 17 76A9 09 09 2010 4 6 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Modify Delete application V2R1 Modify Delete application Select application Settings Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs Alltabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change Mode key Xpressions testxml testxml testxml 192 168 1 151 8080
19. Administration IP Network Parameters Administration via WBM Network gt IP configuration IP configuration DHCP Enabled o IP address 192 168 1 238 Subnet mask 255 255 2550 Default route 192 168 1 2 DNS domain L Primary DNS 1192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery M VLAN ID HTTP proxy Administration via Local Phone l Administration Network IP Configuration Use DHCP A31003 01010 M100 17 76A9 09 09 2010 3 18 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters 3 3 3 IP Address Manual Configuration If not provided by DHCP dynamically the phone s IP address and subnet mask must be specified manually By default IP configuration by DHCP and LLDP MED is enabled For manual IP configuration please proceed as follows 1 Navigate to Network gt IP configuration and click change mode IP configuration LLDP MED Enabled DHCP Enabled DHCP lease reuse O IP address 192 168 1 244 Subnetmask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLANID HTTP proxy 2 The dialog window IP configuration mode
20. Any settings made by a DHCP server are not configurable by other configuration 2 3 1 Access the Web Interface WBM 1 Open your web browser MS Internet Explorer or Firefox and enter the appropriate URL Example https 192 168 1 150r https myphone phones firmware V2 For configuring the phone s DNS name which is possible which firmware V2 please refer to Section 3 3 6 3 Terminal Hostname V2 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 7 Startup Quick Start If the browser displays a certificate notification accept it The start page of the web inter face appears In the upper right corner the phone number the phone s IP address as well as the DNS name assigned to the phone are displayed The left corner contains the user menu tree Phone number 3033 SIEMENS __ openstage 60 Phone IP address 192 168 1 238 DNS name Administrator Pages Admin Login Applications 7 i Network Admin Login System EnterAdminpassword sid File transfer Local functions Date and time Speech General information Authentication Diagnostics Maintenance 2 Click on the tab Administrator Pages In the dialog box enter the admin password Admin Login Enter Admin password Reset 3 The administration main page opens The left column contains the menu tree If you click on an item which is printed in normal style the corresponding dialog opens i
21. Hold Music FTP Use default gt Section 3 14 4 1 FTP Download method gt Section 3 14 4 1 FTP Server gt Section 3 14 4 1 FTP Port gt Section 3 14 4 1 FTP Account gt Section 3 14 4 1 FTP Username gt Section 3 14 4 1 FTP Password gt Section 3 14 4 1 FTP path gt Section 3 14 4 1 HTTPS base URL gt Section 3 14 4 1 Filename gt Section 3 14 4 1 Ringer Use default gt Section 3 14 6 1 Download method gt Section 3 14 6 1 FTP Server gt Section 3 14 6 1 FTP Port gt Section 3 14 6 1 FTP Account gt Section 3 14 6 1 FTP Username gt Section 3 14 6 1 gt Section 3 6 6 gt Section 3 6 6 gt Section 3 6 6 gt Section 3 6 4 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Menu Further information FTP Password gt Section 3 14 6 1 FTP path gt Section 3 14 6 1 HTTPS base URL gt Section 3 14 6 1 Filename gt Section 3 14 6 1 Picture clip Use default gt Section 3 14 5 1 Download method gt Section 3 14 5 1 FTP Server gt Section 3 14 5 1 FTP Port gt Section 3 14 5 1 FTP Account gt Section 3 14 5 1 FTP Username gt Section 3 14 5 1 FTP Password gt Section 3 14 5 1 FTP path gt Section 3 14 5 1 HTTPS base URL gt Section 3 14 5 1 Filename gt Section 3 14 5 1
22. Memory Monitor Configuration Disable Reboot High Threshold MBs Low Threshold MBs Working Hour Start Working Hour End Download memory info file Download old memory info file Device Memory Information Mem 90340K used 33744K free OK shrd OK buff 46896K cached Load average 1 06 0 59 0 39 State S sleeping R running W waiting PID USER STATUS RSS PPID CPU MEM COMMAND 1425 root R 620 909 74 6 0 4 Opera_Deploy appWeb web menu_tree cma 1428 root R 432 795 22 3 0 3 top d O a n 1 1 600 B 821 root SN 13M 671 1 5 11 0 PhoneletLauncher desktopphonelet phd V2 RO 1 0 SIP 090313 WP3 Siemens SIP GB en DD MM YYYY 24HR O NO_APP_PROP 2 root su D 1 1 5 0 0 keventd 822 root s lt 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 675 root s 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 690 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 692 root 3N 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 691 root SN 29M 672 0 0 24 0 SveConfig services conf startLogDaemon logAl1 V2 RO 1 0 SIP 090313 699 root 3N 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon log ll V2 RO 1 0 SIP 090313 700 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 3IP 090313 685 root 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll
23. Route 2 IP Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Update Service DLS DLS address DLS port Contact gap Security status QoS Service Layer 2 Layer 2 voice Layer 2 signalling Layer 2 default Further information gt Section 3 17 1 1 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 gt Section 3 17 17 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 gt Section 3 17 1 gt Section 3 gt Section 3 gt Section 3 gt Section 2 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 gt Section 3 3 3 3 3 4 3 1 2 gt Section gt Section gt Section gt Section gt Section 3 gt Section 3 gt Section 3 gt Section 3 3 3 1 1 3 1 1 3 1 1 1 1 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Menu Layer 3 voice Layer 3 signalling Reports Generation Mode
24. TRACE TRACE DEBUG DEBUG Speech problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Component registrar Health service Voice engine service Media processing service SIP signalling SIP call control Download trace file 3 210 1048576 0 o TRACE LOG TRACE TRACE DEBUG DEBUG Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 24 7 19 Tone Diagnostics gt Easy Trace Profiles gt Tone problems Tone problems Component registrar TRACE Health service LOG Tone generation service TRACE Media processing service TRACE Tone problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Component registrar TRACE Health service LOG Tone generation service TRACE Media processing service TRACE Download trace file Download saved trace file 3 24 7 20 USB Backup Restore Diagnostics gt Easy Trace Profiles gt USB backup restore USB backupirestore Administration TRACE Component registrar TRACE Physical interface service DEBUG USB backup service DEBUG A31003 01010 M100
25. 3 7 18 Mobile User Logon The mobility feature enables users to transfer their personal settings such as their key layout or personal phonebook from one phone to another The data is stored and managed by the DLS Deployment Service The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Mobility Mobility Key label 3 Mobility A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 87 Administration Free Programmable Keys 3 7 19 Directed Pickup This feature enables the user to pick up a call which is ringing at another phone On pressing the key a menu opens which requests the call number of the target phone The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Directed pickup Directed pickup Key label 3 Directed pickup 3 7 20 Callback When the remote phone called is busy does not reply the user can send a callback request to the server by pressing this key The label displayed to the left of the key is defined in Key label lt key numbers gt Administration via WBM System gt Features gt Program keys gt Callback Callback Key label 3 Callback A31003 01010 M100 17 76A9 09 09 2010 3 88 OpenScape Voice OpenStage Family Administration Manual
26. Energy saving or the name of a parameter e g Time Zone vs DST zone has changed the later version is shown e If aparameter has moved from one mask to another both older and later versions are shown The same is true for the local menu paths The focus of this document comprehends the software versions from V1R5 onwards A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1 3 Overview The OpenStage Family 1 5 1 5 1 The OpenStage Family OpenStage 60 80 With the handset the user can pick up and dial calls in the usual manner The graphic display provides intuitive support for telephone operation The mode keys provide easy access to the phone s applications 7 2 3 4 With the TouchGuide the user administrator can navigate in the phone func tions applications and configuration menus The free programmable keys enable the user to customize the telephone in line with his her personal needs by assigning individual phone numbers and functions The fixed function keys provide access to frequently used telephony func tions With the audio keys the user can control the audio settings With the TouchSlider the user can adjust the volume e g of ringtones Inbound calls are visually signaled via the call display The keypad is used for entering phone numbers and text 1 4 A31003 01010 M100 17 76A9 09 09 2010
27. Fixed Value Show Alternative label Label for new items New urgent items Determines whether new urgent items are indicated Value range Show Hide Alternative label Label for new urgent items Old items Determines whether new urgent items are indicated Value range Show Hide Alternative label Label for old items Old urgent items Determines whether old urgent items are indicated Value range Show Hide Alternative label Label for old urgent items Administration via WBM Local functions gt Messages settings Alternative labe New urgent items Show Alternative labe Alternative labe Old urgent items Show Alternative labe Submit Messages settings New items Old items Show A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 69 Administration Feature Configuration Administration via Local Phone l Administration Locatl functions Messages settings New items Alternative label New urgent items Alternative label Old items Alternative label Old urgent items Alternative label 3 70 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 9 System Based Conference The Conference URI provides the number URI used for system based conferences which can involve more than three members This featur
28. LEPS3EP Taps TLY Orta Cope LLJF HE Yax Cape Hetucck Policy Tam Bape Legacicg 10 Eo Laps Extemol Powe Ads Fa tended Powe Ads Par Ho Capo En LLDOP MEO TLWS Meorcived Ba Del 27 10 21 14 2008 Craso Th TLU Daca Ape Hit abiceas 110 COIE er OS IPA Fct Ib TLU Deta Jurys Localiy aamigr 1b Pait TLY duta Jaconi 120 Slee Capa TL para upporcked Aher Bepewtec Bridge Fowler Enablad Geter Begeeces Hac Fhy contig TIN dara VILO 2EL cope hed TES ifukoeseh crabled Tos FAD 0235 FADS Spereeric PAUSE tac foll doglax PAGE day are ye PATER far tobl duplex Jinks PAR WOUCSARE E Lis EE CE Dill ple PADI 1000A2E T Half duples mide HAD LOB Teo 6 0x10 LLOP AED cap TL Data napa LEGP AED TES wapa Wirk Policy feo Capa Location ID Ter Capa Exceadad Forer Hai 7b Tes apa Eursadsd Fowrer Adi Fas Vea aps Labi Ted Tipo Wirk Tonrectivier A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 29 Technical Reference Menus Fault trace configuration File size bytes Trace levels for components Administration Application menu Call Log Certificate management Component registrar Data Access service Digit analysis service DLS client management Help Java Media control service Mobility service OpenStage client management
29. do nothing Screensaver Screensaver Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password seeeee FTP path HTTPS base URL Filename After submit do nothing Ringer file Ringer file Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password essees FTP path HTTPS base URL Filename After submit do nothing A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 23 Technical Reference Menus Dongle key Dongle key Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eescee FTP path HTTPS base URL Filename After submit do nothing Directory settings OpenStage 60 80 OpenStage 40 V2R1 Directory settings LDAP Server address LDAP Server port 389 Authentication Anonymous User name Password eeeceee LDAP settings V2 LDAP settings LDAP Server address LDAP Server port 389 Authentication Anonymous User name Password Search trigger timeout A310
30. 8080 Protocol http Program name on server WRAWR Use proxy No XML Trace enabled No Debug program on server Administration via Local Phone Select the application to be deleted and in the context menu select Remove amp exit L Administration Applications l XML I lt Application to be deleted gt 3 17 1 5 Application Start by Programmable Key To offer more convenience to the user a previously configured application can be started by a free programmable key For this purpose the appropriate Application name and a Key label must be entered Administration via WBM System gt Features gt Program Keys Start Application Keylabel4 lApp Application name IppKeySaller y A31003 01010 M100 17 76A9 09 09 2010 3 176 OpenScape Voice OpenStage Family Administration Manual Administration Password 3 18 Password The passwords for user and administrator can be set here They have to be confirmed after entering The factory setting is 123456 it should be changed after the first login Administration via WBM Authentication gt Change Admin password Change Admin password Old password New password Confirm password Authentication gt Change User password Change User password Admin password New password Confirm password Administration via Local Phone l Administration Password Admin Confirmation User Confirmation Administratio
31. A31003 01010 M100 17 76A9 09 09 2010 3 168 OpenScape Voice OpenStage Family Administration Manual Applications gt XML Applications gt Modify application Modify application Select application Settings Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Debug program on server Number of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Key Key 192 168 1 150 80 http ipp 4 7a Key xml No No Administration Applications 3 169 Administration Applications Administration via WBM V2R1 onwards With firmware version V2R1 a fixed function key can be defined as a start key for an XML ap plication in addition to the previously available start methods Since the parameters are the same for those types of application only the screenshot for a regular XML application is shown underneath Applications gt XML Applications gt Add application Applications gt XML Applications gt Add messages application Applications gt XML Applications gt Add phonebook application Applications gt XML Applications gt Add call log application Applicati
32. Administration Free Programmable Keys 3 7 21 Cancel Callbacks With this this function the user can cancel all callback requests on the server The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Cancel callbacks Cancel Callbacks Key label 3 Cancel Callbac 3 7 22 Consult and Transfer When the phone is engaged in an active call this function opens a dialing menu to make a con sulation call The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Consult and transfer Consult and transfer Key label 3 Consult and trar 3 7 23 Toggle Call Waiting Enables or disables the call waiting feature If enabled calls from a third party are allowed dur ing an active call The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Call waiting toggle Call waiting toggle Key label 3 Call waiting tage A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 89 Administration Free Programmable Keys 3 7 24 Call recording V2R2 Starts or stops call recording for configuring call recording see Section 3 6 10 Call Recording V2R2 The label displayed to the left
33. ContactMe request from the DLS in order to prevent DoS attacks Default 300 A31003 01010 M100 17 76A9 09 09 2010 3 26 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters e Security mode Security status Determines whether the communication between the phone and the DLS is secure Value range Default mode Secure mode Default Default Administration via WBM Network gt Update Service DLS Update Service DLS DLS address 192 168 1 149 DLS port 18443 Contact gap 300 Security mode MULT m dev Administration via Local Phone l_ Administration Network l Update Service DLS DLS address DLS port Contact gap Security status A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 27 Administration IP Network Parameters 3 3 8 SNMP The Simple Network Management Protocol is used by network management systems for mon itoring network attached devices for conditions that warrant administrative attention An SNMP manager surveys and if needed configures several SNMP elements e g VoIP phones OpenStage phones support SNMPv1 There are currently 4 trap categories that can be sent by the phones Standard SNMP traps OpenStage phones support the following types of standard SNMP traps as defined in RFC 1157 e coldStart sent if the phone does a full restart e warmStart
34. FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eeesee FTP path HTTPS base URL Filename After submit do nothing In the File transfer gt Dongle key dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Dongle key l Administration File Transfer l Dongle key 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 157 Administration Corporate Phonebook Directory Settings 3 15 Corporate Phonebook Directory Settings 3 15 1 LDAP LDAP is available only on OpenStage 60 80 phones and on OpenStage 40 phones with firmware version V2R1 onwards The Lightweight Directory Access Protocol enables access to a directory server via an LDAP client Various personal information is stored there e g the name organisation and contact data of persons working in an organisation When the LDAP client has found a person s data e g by looking up the surname the user can call this person directly using the displayed num ber The OpenStage phone supports LDAPv3 For connecting the phone s LDAP client to a LDAP server the required access data must be configured The parameters Server address and Serv
35. If both sent and received values are concordant OK is appended to the parameter If not an error message is displayed l Administration Network l LLDP MED operation Extended Power Network policy voice LLDEP MED cap s MAC_Phy config System cap s TTL 3 186 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 24 4 IP Tests For network diagnostics the OpenStage phone can ping any host or network device to deter mine whether it is reachable Additionally the IP route to a host or network device can be traced using the traceroute tool contained in the phone software The Pre Defined Ping tests provide pinging for a pre defined selection of servers DLS SIP server and SIP registrar Ping tests enables the pinging of a random IP address The Pre Defined Trace tests provide traceroute tests for a pre defined selection of servers DLS SIP server and SIP registrar Traceroute enables traceroute tests for a random IP address Administration via WBM Diagnostics gt Miscellaneous gt IP tests IP tests Pre Defined Ping tests Ping tests Pre Defined Trace tests Traceroute DLS v Traceroute Traceroute Traceroute A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 187 Administration Diagnostics 3 24 5 Process an
36. If there has been a previous case of memory shortage the corresponding log file can be viewed via Download memory info file Administration via WBM V1R5 Diagnostics gt Miscellaneous gt Memory information Memory information Mem 118368K used 6208K free OK shrd OK buff 50672K cached Load average 0 25 0 22 0 18 State S sleeping R running W waiting PID USER STATUS RSS PPID CPU MEM COMMAND 2 root SU D 1 2 6 0 0 keventd 729 root SN 15M 541 2 5 12 5 PhoneletLaunche 717 root SN 38M 542 1 3 31 4 Sveconfig 798 root SN 38M 542 1 2 31 4 SvcConfig 592 root SN 38M 542 1 2 31 4 SvcConfig 716 root SN 38M 542 0 8 31 4 SvcConfig 740 root 5SN 22M 589 0 4 18 7 PhoneletLaunche 591 root SN 38M 542 0 2 31 4 SvcConfig 590 root SN 38M 542 0 2 31 4 SvcConfig 556 root SN 38M 542 0 2 31 4 SvecGontig 666 root SN 38M 542 0 1 31 4 srecontig 545 root SN 38M 542 0 1 31 4 SveConfig 9380 root R lt 720 5660 0 1 0 5 menu tree cmd 543 root S lt 38M 542 0 0 31 4 SveConfig 594 root SN 38M 542 0 0 31 4 SveConfig 748 root S N 38M 542 0 0 31 4 SvcConfig 751 root SN 38M 542 0 0 31 4 SvcConfig 749 root SN 38M 542 0 0 31 4 SvcContfig 856 root SN 38M 542 0 0 31 4 SvcContfig 593 root SN 38M 542 0 0 31 4 SveConfia A31003 01010 M100 17 76A9 09 09 2010 3 188 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics Administration via WBM V2 Diagnostics gt Miscellaneous gt Memory information Memory information
37. LDAP Use default gt Section 3 14 6 1 Download method gt Section 3 14 6 1 FTP Server gt Section 3 14 6 1 FTP Port gt Section 3 14 6 1 FTP Account gt Section 3 14 6 1 FTP Username gt Section 3 14 6 1 FTP Password gt Section 3 14 6 1 FTP path gt Section 3 14 6 1 HTTPS base URL gt Section 3 14 6 1 Filename gt Section 3 14 6 1 Logo Use default gt Section 3 14 7 1 Download method gt Section 3 14 7 1 FTP Server gt Section 3 14 7 1 FTP Port gt Section 3 14 7 1 FTP Account gt Section 3 14 7 1 FTP Username gt Section 3 14 7 1 FTP Password gt Section 3 14 7 1 FTP path gt Section 3 14 7 1 HTTPS base URL gt Section 3 14 7 1 Filename gt Section 3 14 7 1 Screensaver Use default gt Section 3 14 8 1 Download method gt Section 3 14 8 1 FTP Server gt Section 3 14 8 1 FTP Port gt Section 3 14 8 1 FTP Account gt Section 3 14 8 1 FTP Username gt Section 3 14 8 1 FTP Password gt Section 3 14 8 1 FTP path gt Section 3 14 8 1 HTTPS base URL gt Section 3 14 8 1 Filename gt Section 3 14 8 1 Java midlets Use default Download method A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 63 Technical Reference Menus Menu FTP Server FTP Port FTP Account FTP Username
38. OpenScape Voice OpenStage Family Administration Manual Overview The OpenStage Family 1 5 2 OpenStage 40 1 With the handset the user can pick up and dial calls in the usual manner 2 The graphic display provides intuitive support for telephone operation 3 The fixed function keys provide access to frequently used telephony func tions 4 With the 5 way navigator the user administrator can navigate in the various phone functions applications and configuration menus 5 The free programmable keys enable the user to customize the telephone in line with his her personal needs by assigning individual phone numbers and functions 6 With the audio keys the user can control the audio settings 7 Inbound calls are visually signaled via the call display The keypad is used for entering phone numbers and text A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1 5 Overview The OpenStage Family 1 5 3 OpenStage 20 on With the handset the user can pick up and dial calls in the usual manner The display provides intuitive support for telephone operation The fixed function keys provide access to frequently used telephony func tions 4 With the audio keys the user can control the audio settings 5 With the 3 way navigator the user administrator can navigate in the various phone functions applicati
39. Section 3 6 4 2 BLF alerting Addressing MWI server URI gt Section 3 6 7 Conference gt Section 3 6 9 Group pickup URI gt Section 3 6 4 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 61 Technical Reference Menus Menu Further information 4 62 Callback busy Callback no reply Callback cancel all BLF pickup code Feature Access l Call establish E Deflect to DSS gt Section 3 9 5 1 Refuse DSS pickup gt Section 3 9 5 1 Security Server cerfificate gt Section 3 4 Backup certificate gt Section 3 4 Use secure calls gt Section 3 4 File Transfer Defaults gt Section 3 14 2 Download method gt Section 3 14 2 FTP Server gt Section 3 14 2 FTP Port gt Section 3 14 2 FTP Account gt Section 3 14 2 FTP Username gt Section 3 14 2 FTP Password gt Section 3 14 2 FTP path gt Section 3 14 2 HTTPS base URL gt Section 3 14 2 Phone app gt Section 3 14 3 Use default gt Section 3 14 3 1 Download method gt Section 3 14 3 1 FTP Server gt Section 3 14 3 1 FTP Port gt Section 3 14 3 1 FTP Account gt Section 3 14 3 1 FTP Username gt Section 3 14 3 1 FTP Password gt Section 3 14 3 1 FTP path gt Section 3 14 3 1 HTTPS base URL gt Section 3 14 3 1 Filename gt Section 3 14 3 1
40. TRACE TRACE Call log problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Call Log Component registrar Health service Application framework Desktop Journal service Download trace file 1048576 0 o TRAC TRAC LOG TRAC TRAC TRAC E Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 201 Administration Diagnostics 3 24 7 5 LDAP Phonebook Diagnostics gt Easy Trace Profiles gt Phonebook LDAP problems Phonebook LDAP problems Application menu TRACE Component registrar TRACE Directory service TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE Transport service LOG Phonebook LDAP problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Application menu TRACE Component registrar TRACE Directory service TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE Transport service laa m Download trace file Download saved trace file 3 24 7 6 DAS Connection Di
41. Use only original Siemens accessories Using other accessories may be dangerous and will invalidate the warranty extended manufacturer s liability and the CE mark Y Never open the telephone or add on equipment If you encounter any problems con tact System Support Installation requirement for USA Canada Norway Finland and Sweden Connection to networks which use outside cables is prohibited Only in house networks are permit ted For USA and Canada only AN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radi ate radio frequency energy and if not installed and used in accordance with the in structions may cause harmful interference to radio communications However the re is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit
42. e Enable the use of an outbound proxy for routing outbound requests The web interface path is System gt SIP interface gt Outbound proxy For details see Section 3 5 7 1 Outbound Proxy e Set the SIP gateway port to 0 The web interface path is Network gt Port configuration gt SIP gateway Alternatively if the SIP server otherwise specified in System gt Regis tration gt SIP server address is to be configured by DNS SRV set the SIP erver port to 0 The web interface path is Network gt Port configuration gt SIP server For details see Section 3 5 5 2 SIP Ports e As SIP gateway address enter the DNS domain name for which the DNS SRV records are valid The web interface path is System gt Registration gt SIP gateway address Al ternatively if the SIP server otherwise specified in System gt Registration gt SIP server address is to be configured by DNS SRV set the mentioned parmeter to the DNS do main name for which the DNS SRV records are valid For details see Section 3 5 5 1 SIP Addresses A survivability proxy acts as a relay between the phone and the primary SIP server Thus the address of the survivability proxy is specified as gateway or SIP server at the phone see Section 3 5 6 SIP Registration When the TLS connection between the survivability proxy and the SIP server breaks down e g because of server failure the survivable proxy itself acts as a replacement for the primary SIP
43. if applicable the type of backlight Value range O no backlight 1 cathode tube backlight 2 LED backlight Display on the WBM General information General information MAC address 0001e323f9a1 Software version 0 7 5 0004 061027 Last restart di Display on the Local Phone l Administration General Information MAC address Software version Last restart A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 183 Administration Diagnostics 3 24 2 LAN Monitoring The LAN port mirror facility allows for monitoring all network traffic at the phone s LAN port For further information see Section 3 2 1 LAN Port Settings Additionally there is a possibility to monitor LAN traffic and port settings in the Local user menu l User Network information IP address WBM URL DNS domain LAN RX LAN TX PC RX PC TX LAN autonegotiated LAN information PC autonegotiated PC information A31003 01010 M100 17 76A9 09 09 2010 3 184 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 24 3 LLDP MED When the phone is connected to a switch with LLDP MED capabilities it can receive a VLAN ID and QoS parameters and advertise its own network related properties The data is ex changed in TLV Type Length Value format Both sent and received LLDP MED data can be monitore
44. o o WU omo W ml ol dL e o wt otoa NO OL S 05 A A OD MA MN CU mM CD A A OD A OD 09 09 CD A CD CD A Setup using the Windows DHCP Server 1 Inthe Windows Start menu select Start gt Programs gt Administrative Tools gt DHCP 2 Select the DHCP server and the scope Choose Configure Options in the context menu using the right mouse button A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 21 Startup Quick Start 3 Enter tag 1 that is the vendor tag The value has to be Siemens scope options la General Advanced Available Options 0 041 NIS Servers Addresses c CO 042 NTP Servers Addresses c 043 Vendor Specific Info Embedded O 044 WINS NBNS Servers Description NBNS Addn gt gt Data Binary ASCII 01 07 53 69 65 6D 65 6E Siemen 73 s m Data entry Cancel Apply If the VLAN ID is to be provided by DHCP Enter the hexadecimal value in Data entry Pro viding the length is not required here as the VLAN ID is always 4 Bytes long In the exam ple the VLAN ID is 10 Hex 2A General Advanced Available Options O 040 NIS Domain Name 0 041 NIS Servers O 042 NTP Servers 043 Vendor Specific Info Description Name of Ne Addresses c Addresses c Embedded Data Binary ASCII 01 07 53 69 65 6D
45. sent if only the phone software is restarted e linkUp sent when IP connectivity is restored QoS Related traps These traps are designed specifically for receipt and interpretation by the QDC collection sys tem The traps are common to SIP phones HFA phones Gateways etc Traps for important high level SIP related problems Currently these traps are related to problems in registering with a SIP Server and to a failure in remotely logging off a mobile user These traps are aimed at a non expert user e g a stan dard Network Management System to highlight important telephony related problems Traps specific to OpenStage phones Currently the following traps are defined TraceEventFatal sent if severe trace events occur aimed at expert users TraceEventError sent if severe trace events occur aimed at expert users Data required e Trap sending enabled Enables or disables the sending of a TRAP message to the SNMP manager Value range Yes No Default No e Trap destination IP address or hostname of the SNMP manager that receives traps e Trap destination port Port on which the SNMP manager is receiving TRAP messages e Default 162 A31003 01010 M100 17 76A9 09 09 2010 3 28 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters e Trap community SNMP community string for the SNMP manager receiving TRAP mes sages Default snmp e Queries allowed Allows or disall
46. to the phone is not required To use this method the phone must first obtain IP connectivity 1 6 2 DLS Deployment Service The Deployment Service DLS is a HiPath Management application for administering phones and soft clients in both HiPath and non HiPath networks It has a Java supported web based user interface which runs on an internet browser For further information please refer to the Deployment Service Administration Guide 1 6 3 Local Phone Menu This method provides direct configuration of an the OpenStage phone Direct access to the phone is required to set up the phone As long as the IP connection is not properly configured you have to use this method A31003 01010 M100 17 76A9 09 09 2010 1 8 OpenScape Voice OpenStage Family Administration Manual Startup Prerequisites 2 Startup 2 1 Prerequisites The OpenStage phone acts as an endpoint client on an IP telephony network and has the fol lowing network requirements e An Ethernet connection to a network with SIP clients and servers Only use switches in the LAN to which the OpenStage phone is connected An operation at hubs can cause serious malfunctions in the hub and in the whole network e OpenScape Voice server e AnFTP Server for file transfer e g firmware configuration data application software e A DHCP Dynamic Host Configuration Protocol server recommended e DLS Deployment Service for adva
47. uaCSTA 3 75 UDP 6 6 V Vendor Class DHCP 2 12 VLAN 2 11 3 7 Voice Mail Number 3 36 W WBM Web Based Management 1 8 2 7 6 7 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Index A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Z 3 Index Z 4 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual
48. 0 15 MB 0 18 MB 0 21 MB 0 30 min 0 23 MB 0 29 MB 0 35 MB 0 41 MB 0 45 min 0 35 MB 0 44 MB 0 53 MB 0 62 MB 1 00 min 0 47 MB 0 59 MB 0 70 MB 0 82 MB A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 151 Administration Transferring Phone Software Application and Media Files 3 14 9 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTP Server address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfe
49. 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 211 Administration Diagnostics USB backuplrestore File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Administration TRACE Component registrar TRACE Physical interface service DEBUG USB backup service DEBUG Download trace file Download saved trace file 3 24 7 21 Voice Dialling Diagnostics gt Easy Trace Profiles gt Voice recognition problems Voice recognition problems Media control service TRACE Voice engine service TRACE Call view TRACE Media processing service TRACE Voice recognition TRACE Phonebook TRACE Voice recognition problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Media control service TRACE Voice engine service TRACE Call View TRACE Media processing service TRACE Voice recognition TRACE Phonebook TRACE Download trace file Download saved trace file 3 24 7 22 Web Based Management Diagnostics gt Easy Trace Profiles gt Web based management A31003 01010 M100 17 76A9 09 09 2010 3 212 OpenScape Voice OpenStage Family Administration Manual Web based management File size by
50. 2 for OptilpPhone class Value Long 0x2a If you do not intend to configure the DLS address click OK and continue with step 15 A31003 01010 M100 17 76A9 09 09 2010 2 16 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 13 If the DLS address is to be provided by DHCP Repeat step 7 and 8 and then specify the option type as follows e Name Free text e g OptilpPhone element 03 e Data type String e Code 3 e Description Free text e g tag 3 for OptilpPhone class Class OptilpPhone Name OptipPhone elementos Data type sting y I Aray Code a Oo Description tag 3 for OptilpPhone class 0 Cancel Click OK to return to the previous window 14 The newly created option is displayed now Enter the DLS address in the Value field using the following format lt PROTOCOL gt lt IP ADDRESS OF DLS SERVER gt lt PORT NUMBER gt In the example the DLS address is sdlp 192 168 3 30 18443 Predefined Options and Yalues Mx Dption class OptilpPhone z Dption name 003 OptilpPhone element 03 y Add Edit Delete Description tea 3 for OptilpPhone class gt Value String sdip 192 168 3 30 18444 Carce _ Click OK A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 15 To define a scope select the DHCP server in question and then
51. 63 SIP 070629 Subscriber number type 0 Subscriber number art Call ID 122384c56462fd026bfa 2266364005130 192 168 1 21 MAC address 000183247850 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 223 Administration Diagnostics 3 24 10 Core dump If Enable core dump is checked a core dump will be initiated in case of a severe error The core dump will be saved to a file By default this function is activated When File size unlimited is checked there is no size limit for the core dump file By default it is not checked The maximum size for core dump files in MBytes can be chosen in the Limited file size MBs field The possible values are 1 5 10 25 50 75 and 100 The default value is 100 With firmware V2R1 unlimited file size is preset and the parameters File size un limited as well as Limited file size MBs are not available If Delete core dump is activated the current core dump file is deleted on Submit By default this is not activated If one or more core dump file exist hyperlinks for downloading will be created automatically Administration via WBM up to V2R0 Diagnostics gt Miscellaneous gt Core dump Core Dump Enable core dump File size unlimited Limited file size MBs z Delete core dump O Changes fo these items do not fake effect until fhe phone is restarted Administration via WBM V2R1 Diag
52. 65 6E Siemen 73 02 00 00 00 OA r Data entry Cancel Apply A31003 01010 M100 17 76A9 09 09 2010 2 22 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 5 If the DLS address is to be provided by DHCP Enter the DLS address in the Value field using the following format lt PROTOCOL gt lt IP ADDRESS OF DLS SERVER gt lt PORT NUMBER gt character For ensuring proper functionality the port number should not be followed by any In the example the DLS address is sdlp 192 168 3 30 18443 Note that the screenshot also shows the VLAN ID described in step 4 Scope Options A 2 x General Advanced Available Options Description 0 041 NIS Servers Addresses c C 042 NTP Servers Addresses c 043 Vendor Specific Info Embedded O 044 WINS NBNS Servers NBNS m m Data entry Data Binary ASCII 53 69 65 6D 65 6E 0008 73 02 00 00 00 OA 03 19 s 0010 73 64 6C 70 3A 2F 2F 31 dlp 1 0018 39 32 2E 31 36 38 2E 33 92 168 3 0020 2E 33 30 3A 31 38 34 34 30 1844 3 Slenen Cancel Apply Click OK A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 23 Startup Quick Start 6 The DHCP console now shows the information that will be transmitted to the corresponding workpoints File Action Yiew Help e gt 0m Beg DHCP Scope Options
53. A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Further information gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 5 4 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 24 gt Section 3 24 gt Section 3 24 gt Section 3 1 gt Section 3 1 gt Section 3 23 gt Section 3 18 gt Section 3 18 gt Section 3 18 gt Section 3 18 4 65 Technical Reference Menus Menu Name Ringer sound Pattern melody Pattern sequence Duration Audible Mobility Unauthorized logoff trap Logoff trap delay Timer med priority Mobility feature Managed profile Error count local Error count remote Maintenance Factory reset Disable HPT Remote trace Remote trace status User notification Remote IP Remote port Memory monitor Disable reboot High threshold Low threshold Working Hour start Working Hour end OpenStage 60 80 only V2R1 onwards only V2 only OpenStage 15 40 60 80 only OpenStage 40 60 80 only V2R2 onwards only ONAGON 4 66 Further information gt Section 3 12 gt Section 3 12 gt Section
54. Administration LAN Settings 3 2 2 3 Manual configuration of a VLAN ID To configure layer 2 VLAN manually first make shure that VLAN discovery is set to Manual see Section 3 2 2 1 Automatic VLAN discovery using DHCP Then the phone must be pro vided with a VLAN ID between 1 and 4095 If you mis configure a phone to an incorrect VLAN the phone will possibly not connect to the network In DHCP mode it will behave as though the DHCP server cannot be found in fixed IP mode no server connections will be possible Administration via WBM Network gt IP configuration IP configuration change mode LLDP MED Enabled DHCP Enabled IP address 192 1681 238 Subnet mask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discove HTTP proxy Administration via Local Phone l Administration Network ai Configuration VLAN ID A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 11 Administration LAN Settings Administration via WBM Network gt IP configuration First click on change mode Afterwards the IP configuration mode dialog opens IP configuration DHCP Enabled 1 IP address 192 168 1 238 Subnet mask 255 255 2550 Default route 192 168 1 2 DNS domain Prima
55. DHCP Resilience V2R1 aria AAA 2 10 2 3 0 Date and Timed ONT 0 fou o a rata daros 2 10 23 0 SIP IR a pacer whale ac eh eae ee a 2 11 2 3 7 Extended Network Configuration 0000 eee 2 11 2 3 8 Vendor Specific VLAN Discovery And DLS Address 24 2 11 2 3 8 1 Using a Vendor Class nauna Behe eee eek ee eb AREER CSS oaee 2 12 2 3 8 2 Using Option 43 Vendor Specific 6 0 eee 2 20 2 3 9 Registering at OpenScape Voice 0 000 ee eee 2 25 2 4 Startup PIOCCUUES 6 oc gone os clara eerie goatee o ds 2 26 3 AGOMIBISIFAUON sonata ene ieee ee eek Ua we o te 3 1 3 ACCESS ViasLOCaliPNONG 52 024 25 Feud owes A se boas 3 1 32 VAN SEINO Sn bebe tee teee sls de theese SUS ete Bea we ee eee oe Ds 3 5 3 2 1 LAN Port SCUINGS rrollo eke dn 3 5 B22 VEAN n A ER O O O RS A 3 7 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 0 1 Content 3 2 2 1 Automatic VLAN discovery using DHCP 2000 0 eee 3 8 3 2 2 2 Automatic VLAN discovery using LLDP MED 000 3 9 3 2 2 3 Manual configuration of aVLANID 0 000 ee 3 11 3 2 0 ELDP MED OpG6rations hp wrie tlk dk bane sed dea del Ae hace doin a bna cede rs 3 13 3 3 IP Network Paramelers tia iy a eae din RA a alee Sere ewe ee 3 14 3 00 Quality ol S rvice QOS isos LA Oa Pate ete Aa 3 14 33 t 1 Laysr2 8021D renc eresi a See aed bbe dense bet ibi 3 14 3 3 1 2 Layer 3 DINS
56. DHCP Enabled _ IP address 192 168 1 238 Subnet mask 255 255 2550 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Administration via Local Phone L Administration Network IP Configuration Route 1 IP Route 1 gateway Route 1 mask Route 2 IP Route 2 gateway Route 2 mask 3 22 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters 3 3 6 DNS The main task of the domain name system DNS is to translate domain names to IP address es For some features and functions of the OpenStage phone it is necessary to configure the DNS domain the phone belongs to as well as the nameservers needed for DNS resolving 3 3 6 1 DNS Domain Name This is the name of the phone s local domain Administration via WBM Network gt IP configuration IP configuration change mode LLDP MED Enabled DHCP Enabled IP address 192 168 1238 Subnet mask 255 255 2550 Default route 192 168 1 2 Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address _ Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Administration via Local Pho
57. Download old syslog file Download upgrade error file Download HPT remote service log file G IS FSIS ISIS IIS ISHS SES Fault trace configuration Trace timeout minutes Application framework Bluetooth service Call View Communications CSTA service Desktop Directory service Health service Instrumentation service Journal service Media processing service OBEX service Phonebook Password management service Service framework Sidecar service SIP messages Team service Transport service Voice engine service Web server service Voice recognition Clock Service SIP messaging traces are enabled after reboot Download upgrade trace file Download saved syslog file Download dial plan file OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF LSS SSS HSS HS SIS Sy SSIS SS SSS S GIES Download old trace file Download Database file Automatic clear before A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Fault trace configuration V2R2 File size Max 6290000 bytes Trace levels for components Administration Application menu Call Log Certificate management Component registrar Data Access service Digit analysi
58. OFF Service registry TRACE SIP call control DEBUG SIP signalling DEBUG Tone generation service OFF vCard parser service OFF Voice mail OFF USB backup service OFF 802 1 service OFF Application framework OFF Bluetooth service OFF Call View TRACE Communications TRACE CSTA service TRACE Desktop OFF Directory service OFF Health service LOG Instrumentation service OFF Journal service OFF Media processing service OFF OBEX service OFF Phonebook OFF Password management service OFF Service framework OFF Sidecar service OFF SIP messages DEBUG Team service OFF Transport service OFF Voice engine service OFF Web server service OFF Voice recognition OFF AEREA ec SSS SS SSS SS SSS SS EIEI EIEI SE ES SIP messaging traces are enabled after reboot Download trace file Download boot file Download saved trace file Download saved boot file Download upgrade trace file Download upgrade error file Download exception file Download old exception file Download old trace file Download error file Download old error file Download syslog file A31003 01010 M100 17 76A9 09 09 2010 3 196 OpenScape Voice OpenStage Family Administration Manual Administration
59. OFF v Web server service OFF v USB backup service OFF Y Voice recognition OFF Y 802 1x service OFF Y Clock Service OFF v SIP messaging traces are enabled after reboot Download trace file Download saved trace file Download upgrade trace file Download old trace file Download syslog file Download old syslog file Download saved syslog file Download Database file Download upgrade error file Download HPT remote service log file Download dial plan file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 197 Administration Diagnostics 3 24 7 Easy Trace Profiles In order to simplify tracing for a specific problem the tracing levels can be adjusted using pre defined settings The Easy Trace profiles provide settings for a specific area e g call connec tion On pressing Submit those pre defined settings are sent to the phone If desired the set tings can be modified anytime using the general mask for trace configuration under Diagnostics gt Fault Trace Configuration see Section 3 24 6 Fault Trace Configuration If desired the tracing for all services can be disabled see Section 3 24 7 23 No Tracing for All Services The following sections describe the Easy Trace profiles available for the phone 3 24 7 1 Bluetooth Handsfree Diagnostics gt Easy Trace Profiles gt Bluetooth handsfree profile Bluetooth handsfree profile Component registrar Data Access servi Medi
60. OpenScape Voice OpenStage Family Administration Manual 3 191 Administration Diagnostics Brief Descriptions of the Components Services Administration Deals with the changing and setting of parameters within the phone database from both the User and Admin menus Application framework All applications within the phone e g Call view Call log or Phonebook are run within the application framework It is responsible for the switching between different applications and bringing them into and out of focus as appropriate Application menu This is where applications to be run on the phone can be started and stopped Bluetooth service Handles the Bluetooth interactions between external Bluetooth devices and the phone Bluetooth is available only on OpenStage 60 80 phones Call log The Call log application displays the call history of the phone Call view Handles the representation of telephony calls on the phone screen Certificate management Handles the verification and exchange of certificates for security and verification purposes Communications Involved in the passing of call related information and signaling to and from the CSTA ser vice Component registrar Handles data relating to the type of phone e g OpenStage 20 40 HFA SIP OpenStage 60 80 HFA SIP CSTA service Any CSTA messages are handled by this service CSTA messages are used within the phone by all services as a common call progression and control pro
61. OpenStage Family Administration Manual Technical Reference Menus 4 41 Technical Reference Menus Phonebook LDAP problems Phonebook LDAP problems Application menu TRACE Component registrar TRACE Directory service TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE Transport service LOG Phonebook LDAP problems V2R2 Phonebook LDAP problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Application menu TRAC Component registrar TRAC Directory service TRACE Health service LOG Application framework TRAC Desktop TRAC Journal service TRAC Transport service LOG Download trace file Download saved trace file Phonebook local problems Phonebook local problems Application menu TRACE Component registrar TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE A31003 01010 M100 17 76A9 09 09 2010 4 42 OpenScape Voice OpenStage Family Administration Manual Phonebook local problems V2R2 Phonebook local problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Application
62. Ra EE O See 3 97 3 8 1 Programmable Call Forwarding Key V2 000 0c eee eee ee eee 3 97 3 9 Multiline Appearance Keyset 1 0 0 0 0 0 eee eee 3 98 3 9 1 Line Key COnfiQuraliONw is ico n a E E S Pewee we 3 98 3 9 2 Configure Keyset Operation 00002 eee 3 105 333 Line Preview V2 a A gee wale eye wate dupe ES 3 110 3934 Immediate RING ioe ere Vise are a ed ada ate ala ei eee a 3 111 3 9 5 Direct Station Select DSS osc cocci a E AA 3 112 39 01 General DSS SenindS uste cosa taste tues Esk yee ee ae 3 112 3 9 5 2 Settings for a DSS KO si era deme ea ay erate eee eS 3 114 310 Key Mod le Seaan eines e ES era et E are Mis DAN ig od 3 116 8114 IO cece Dgo eds dedo da to Do ne de toe kk a dde o hie Suc dane ad ae le Oe 3 118 3 11 1 Canonical Dialing Configuration 000000 eee 3 118 3 11 2 Canonical Dial Lookup tices sutiteseeeawis ha ewe natea tera wa we Paes 3 122 8 11 37 Did PlAn V2 sa sass sa 4 Sow Gees CEE bed are ee ee oe ee boa ees 3 124 3 12 Distinctive RINGING We o t cli Olea nied a e 3 126 813 MODI vrs E AA A RE SE aie ad a Ed 3 129 3 14 Transferring Phone Software Application and Media Files 3 131 3141 FIP ATTPS Seve e sacra odas ile ice a ee E ele 3 131 3 14 2 Common FTP HTTPS Settings 0 a A A 2 eek 3 131 3 14 34 Phone SoftWare tds ii E ATA RA ASA re eas 3 133 3 1431 FTP HTTPS Access Dates 4 2536 aia a 3 133 3 14 3 2 Download Update Phone Software o oooooooooo
63. Remote trace Trace Status Disabled User Notification Enabled Remote Server IP Remote Server Port 514 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 225 Administration Diagnostics 3 24 12 HPT Interface For Service Staff For special diagnosis and maintenance tasks the service staff may employ the HPT tool which is able to control and observe an OpenStage phone remotely For security reasons this tool can only be used when a dongle key file is uploaded to the phone see Section 3 14 10 Dongle Key This key is accessable to the service staff only It is specific for a particular SIP firmware version but it will also be valid for previous versions There are 2 types of HPT sessions control session and observation session A control session allows for activating phone functions remotely When a control session is es tablished the following changes will occur e The display shows a message indicating that remote service is active e Handset microphone speaker headset and microphone are disabled An observation session allows for supervising events on the phone like for instance pressing a key incoming calls or navigating in the menus Before an observation session is started the user is prompted for allowing the observation During an observation session the phone oper ates normally including loudspeaker microphone and ringer Thus the local user can de
64. Scope and right click Scope Options Select Configure Options in the context menu lol x Action view e gt am ARIA g Tree Scope Options DHCP E disv10nr03 218 1 92 27 fy 003 Router Standard 218 1 92 4 E a Scope 218 1 92 0 la e 043 Vendor Specific Info Standard 0107536965 6d 65 6e 7 1 Address Pool a Address Leases Ca Reservations 13 Server Options View Configure scope options Ronee 16 Select the Advanced tab Under Vendor class select the class that you previously de fined OptilpPhone and under User class select Default User Class AE Scope Options General Advanced Vendor class OptilpPhone User class Default User Class bd Available Options Description 001 OptilpPhone element 01 tag 1 for OptiPhone class 002 OptilpPhone element 02 tag 2 for OptilpPhone class 003 OptilpPhone element 03 tag 3 for OptilpPhone class r Data entry String value sdlp 771 92 168 3 30 18443 Cancel Apply Activate the check boxes for the options that you want to assign to the scope in the exam ple 001 002 and 003 Click OK A31003 01010 M100 17 76A9 09 09 2010 2 18 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 17 The DHCP console now shows the information that will be transmitted to the corresponding workpoints Information from the Standard vendor is transmitted to a
65. Start Download via Local Phone 1 In the administration menu set the focus to Ringer l Administration l File Transfer Ringer 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 3 154 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 10 Dongle Key The HPT dongle key is a special file that contains a secret hash number which is required to connect the HPT tool to the phone This testing tool is used exclusively by the service staff 3 14 10 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults e Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e Server address IP address or hostname of the FTP HTTPS server in use e Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable
66. TRACE SIP signalling DEBUG SIP call control DEBUG Call View TRACE Communications TRACE CSTA service TRACE SIP messages DEBUG Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 35 Technical Reference Menus Call log problems Call log problems Call Log TRACE Component registrar TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE Call log problems V2R2 Call log problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Call Log TRAC Component registrar TRAC Health service LOG Application framework TRAC Desktop TRAC Journal service TRACE Download trace file Download saved trace file Call Recording V2R2 Call recording File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Call View DEBUG Communications DEBUG SIP call control DEBUG Media recording service DEBUG Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 4 36 OpenScape Voice OpenSt
67. Time to live seconds 120 x Administration via Local Phone l Administration Network ps LLDP MED operation TTL l TTL A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 13 Administration IP Network Parameters 3 3 IP Network Parameters 3 3 1 Quality of Service QoS The QoS technology based on layer 2 and the two QoS technologies Diffserv and TOS IP Pre cedence based on layer 3 are allowing the VoIP application to request and receive predictable service levels in terms of data throughput capacity bandwidth latency variations jitter and delay 3 24 3 LLDP MED gt If so the value can not be changed by any other interface Layer 2 and 3 QoS for voice transmission can be set via LLDP MED see Section 3 3 1 1 Layer 2 802 1p QoS on layer 2 is using 3 Bits in the 802 1q p 4 Byte VLAN tag which has to be added in the Ethernet header The CoS class of service value can be set from 0 to 7 7 is describing the highest priority and is reserved for network management 5 is used for voice RTP streams by default 3 is used for signaling by default Three Bits Used for CoS y User Priority e Layer 2 Activates or deactivates QoS on layer 2 Value range Yes No Default Yes e Layer 2 voice Sets the CoS Class of Service value for voice data RTP streams Value range 0 7 Default 5 e Layer 2 signalling Sets the CoS Class of
68. aay Deana ce Mv RN 3 161 S16 RIP Base PO ists sere tee A a ba 3 161 3 16 2 Codec Preferences cian Mul d ale oe Pie Poa ew it eke ee eee 3 162 3 10 39 Audio Settings ter Sas odie aie atte ieee crate dene hale es Sees 3 164 Sof AD PICHHONG n ia a AU bw date eB Anan ie 3 165 3 17 1 XML Applications Xpressions OpenStage 60 80 005 3 165 3 17 1 1 Set p Configurati N esa ac6on5 ches take ios tank ted da 3 165 A EE ROXY sao sed Yate Sine end ky ecu nisin Batt a de teat at ot Ae a eg ae ese Sih Ye doe 3 173 3 17 1 3 Modify an Existing Application 2 0 0 e eee eee ee 3 175 3 17 1 4 Remove an Existing Application 0 00000 cee eee 3 176 3 17 1 5 Application Start by Programmable Key 2200e ee ee 3 176 Sr hor PAS SWOT s r A A Ras Nog ale ag telat 3 177 3 19 Troubleshooting Lost Password 0 00 eee 3 178 3200 Restart PONG cc dere eos a e Pd Meg eg as 3 179 3 21 Factory Reset ia ural brah St iat Barna una tanked A ame ekg 3 180 3 22 SSH Secure Shell Access V2 0 eee eens 3 181 3 23 Display License IO Malo vital rca e e ll al ok 3 182 3 24 DiaAgNOSUCS A ie ashes a stash a ace ae ee Wah IE AN gd nee Be aa 3 183 3 24 1 Display General Phone Information 0000 eee eee 3 183 3 24 2 LAN MOnNONnG 4 3 otro rs cios o ad 3 184 3249 LE DP MIEDD a ot and A o arene 3 185 A 2 Sse ncd wenn eats NO 3 187 3 24 5 Process and Memory Information 0 0000 eee 3 1
69. and attach it to the telephone housing underneath the handset see arrow A31003 01010 M100 17 76A9 09 09 2010 2 4 OpenScape Voice OpenStage Family Administration Manual Startup Assembling and Installing the Phone 2 2 4 Connecting the Phone 1 Plug the LAN cable into the connector 4 at the bottom of the telephone and connect the cable to the LAN resp switch If PoE Power over Ethernet is to be used the PSE Power Sourcing Equipment must meet the IEEE 802 3af specification For details about the required power supply see the following table Model Power Consumption Supply OpenStage 15 Power Class 1 OpenStage 20 E Power Class 1 OpenStage 20 Power Class 1 OpenStage 20 G Power Class 2 OpenStage 40 Power Class 2 OpenStage 40 2nd Key Module Power Class 2 OpenStage 40 G Power Class 3 OpenStage 40 G 2nd Key Module Power Class 3 OpenStage 60 80 Power Class 3 OpenStage 60 80 2nd Key Module Power Class 3 OpenStage 60 80 G Power Class 3 OpenStage 60 80 G 2nd Key Module External power unit required 1 Includes 1 Key Module 15 2 Includes 1 Key Module 3 Includes 1 Key Module USB Extension with Acoustic Unit Only if Power over Ethernet PoE is NOT supported The order no for the plug in power supply is region specific EU C39280 Z4 C510 UK C39280 Z4 C512 USA C39280 Z4 C511 Plug the power supply unit into the mains Connect the plug in p
70. be used Val ue range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults e Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTP Server address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 133 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer gt Phone application Phone application Use defaults o Download method FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eeeceee FTP path HTTPS base URL Filename After submit do nothing Administration via Local Phone l Administration File Transfer I Phone app Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL
71. call when pressing the DSS key Consult the user can start a consultation with the DSS target Transfer the user can transfer the call to the DSS target Value range Consult Transfer No action Default Consult Allow in Overview Determines whether the line appears in the phone s line overview Value range Yes No Default Yes Administration via WBM System gt Features gt Program keys gt edit Key label 2 D55 Address Realm User Identifier Password Action on calls Consult Allow in Overview A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 115 Administration Key Modules 3 10 Key Modules A key module provides 12 additional free programable keys Key modules are available for OpenStage 15 40 60 80 phones A maximum of 2 key modules can be connected to one phone The following table shows which key modules can be connected to the particular phone types Phone Type OpenStag Key Module 15 OpenStage Key Module OpenStage 15 1 OpenStage 40 1 2 OpenStage 60 80 2 Please note that OpenStage Key Modules self labeling and OpenStage Key Module 15 paper label can not be combined For key labelling a special tool is available please refer to http wiki siemens enterprise com index php Key_ Labelling Tool The configuration of a key on the key module is exactly the same as the configuration of a phone key
72. decoding Tracing is stopped Download trace file A31003 01010 M100 17 76A9 09 09 2010 3 216 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 24 9 QoS Reports 3 24 9 1 Conditions and Thresholds for Report Generation For details about the functionality please refer to the release notes The generation of QoS Quality of Service reports which are sent to a QCU server see Section 3 3 8 SNMP is configured here Data required e Report mode Sets the conditions for generating a QoS report Value range e OFF No reports are generated e EOS Threshold exceeded Default value A report is created if a a telephone con versation longer than the Minimum session length has just ended and b a threshold value has been exceeded during the conversation e EOR Threshold exceeded A report is created if a the report interval has just passed and b a threshold value has been exceeded during the observation interval e EOS End of Session A report is created if a telephone conversation longer than the Minimum session length has just ended e EOR End of Report Interval A report is created if the report interval has just passed e Report interval seconds Time interval between the periodical observations Default 60 e Observation interval seconds During this time interval the traffic is observed Value 10 e Minimum session length 10
73. different country are dialled using the international format e International form All numbers are dialled using their full international number for mat e External access code e Not required The access code to allow a public network number to be dialled is not required A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 119 Administration Dialing e For external numbers Default value All public network numbers will be prefixed with the access code that allows a number a call to be routed outside the enterprise net work However international numbers that use the prefix will not be given access code e International gateway code e Use national code Default value All international formatted numbers will be dialled explicitly by using the access code for the international gateway to replace the pre fix e Leave as All international formatted numbers will be prefixed with Administration via WBM Local functions gt Locality gt Canonical dial settings Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator codes Emergency numbers Initial extension digits 1 2 3 4 Local functions gt Locality gt Canonical dial Canonical dial Internal numbers Local enterprise
74. disabled Administration via WBM Applications gt XML Applications gt Add application Add application Display name Application name HTTP Server address HTTP Server port Protocol http e Program name on server Yes XML Trace enabled Yes v Debug program on server Applications gt XML Applications gt Modify application Modify application Select application Weather Settings Display name Weather Application name Weather HTTP Server address 87 1 06 21 36 HTTP Server port 8080 Protocol he wl Program name onserver WRAWR XML Trace enabled No v Debug program on server A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 173 Administration Applications Network gt IP Configuration IP configuration IP address 192 168 1 12 Subnet mask 255 255 255 0 Default route 192 168 1 251 DNS domain Primary DNS 192 168 1 105 Secondary DNS 194 25 0 53 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Administration via Local Phone l Administration Applications I XML Add application Use proxy Add Xpressions Use proxy l Administration Network L IP Configuration HTTP proxy l Administration Network I Port configuration HTTP proxy 3 174 A31003 01010 M100 17 76A9 09 09
75. e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 155 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer gt Dongle key Dongle key Use defaults O Download method FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eeeceee FTP path OOS HTTPSbaseURL sd Filename After submit do nothing Administration via Local Phone l Administration l File Transfer Dongle key Use default Download method Server Port Account Username Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 3 156 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 10 2 Download Dongle Key File If applicable dongle key files should be deployed using the DLS Deployment Service Alter natively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM Dongle key Use defaults OO Download method
76. form External numbers Local publictorm Y External access code Notrequired x International gateway code Use national code A31003 01010 M100 17 76A9 09 09 2010 3 120 OpenScape Voice OpenStage Family Administration Manual Administration via Local Phone L Administration Local Functions Locality Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator code Emergency number l Administration Local Functions Locality Canonical dial Internal numbers External numbers External access code International gateway A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Dialing 3 121 Administration Dialing 3 11 2 Canonical Dial Lookup The parameters given here are important for establishing outgoing calls and for recognizing in coming calls In the local phonebook and mostly in LDAP directories numbers are stored in canonical for mat In order to generate an appropriate dial string according to the settings in Internal num bers and External numbers gt Section 3 11 1 internal numbers must be discerned from ex ternal numbers The canonical lookup table provides patterns which allow for operation Furthermore these patterns e
77. left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Ringer off Ringer off Key label 3 Ringer off 3 7 6 Hold The call currently selected or active is put on hold With firmware version V2R1 a held call can be retrieved by pressing the key a second time The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Hold Hold Key label 3 Hold 3 7 7 Alternate Toggles between two calls the currently active call is put on hold The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Alternate Alternate Key label 3 Alternate A31003 01010 M100 17 76A9 09 09 2010 3 82 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 8 Blind Call Transfer Move Blind A call is transferred without consultation as soon as the phone goes on hook or the target phone goes off hook The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Move blind Move blind Key label 3 Move blind 3 7 9 Join Two Calls Call transfer applicable when there is one active call and one call on hold The active call and
78. logoff attempt and the SNMP trap Default 300 e Timer med priority Time span in seconds between a data change in the phone and its transfer to the DLS server Default 60 e Mobility feature Indicates whether the mobility feature is enabled A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 129 Administration Mobility Administration via WBM Mobility Unauthorised Logoff Trap Logoff Trap Delay Timer Medium Priority Mobility Feature Managed Profile Error Count Local 0 Error Count Remote 0 Administration via Local Phone l Administration I Mobility Unauthorized logoff trap Logoff trap delay Timer med priority Mobility feature 3 130 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 Transferring Phone Software Application and Media Files New software images hold music picture clips for phonebook entries LDAP templates com pany logos screensaver images and ring tones can be uploaded to the phone via DLS De ployment Service or WBM Web Based Management amounts of storage place are available e OpenStage 15 20 40 4 MB e OpenStage 60 80 8 MB For all user data which includes files as well as phonebook content the following 3 14 1 FTP HTTPS Server There are no specific require
79. menu TRACE Component registrar TRACE Health service LOG Application framework TRACE Desktop TRACE Journal service TRACE Download trace file Download saved trace file Server based application problems Server based application problems Java LOG Server based application problems V2R2 Server based application problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Java LOG Download trace file Download saved trace file Sidecar problems Sidecar problems Component registrar TRACE Health service LOG Sidecar service TRACE A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 43 Technical Reference Menus Sidecar problems V2R2 Sidecar problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Component registrar Health service Sidecar service Download trace file 1048576 0 O TRACE LOG TRACE Download saved trace file SIP standard multiline V3 SIP standard multiline File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Call View Communications CS
80. must be unique on the phone e t cannot contain non alphanumeric characters spaces for instance e The first character must be a letter e It must not be empty e Its length must not exceed 20 characters e Protocol Communication protocol for the data exchange with the server Value range HTTP HTTPS Default HTTPS e HTTP Server address IP address or domain host name of the server that provides the application or the XML document e Server port number Number of the port that the server uses to provide the application or XML document e Program name Relative path to the servlet or to the first XML page of the application on the server A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 167 Administration Applications e XML trace enabled Enables or Disables the debugging of the XML application Value range Yes No Default No e Debug program name The relative path to a special servlet that receives the debug in formation Administration via WBM up to V2R0 Applications gt XML Applications gt Add application Add application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Debug program on server Number of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change
81. node prefix here Nottingham International code lt 1 gt 44115943 Equivalent prefix to access numbers on this node from the PSTN Here the prefix used by the PSTN DID DDI direct inward dialing is 943 which differs from the enterprise node prefix used within the enterprise network Local code lt 2 gt 722 Enterprise node prefix here Munich International code lt 2 gt 4989722 Equivalent prefix to access numbers on this node from the PSTN Here the prefix used by the PSTN for direct inward dialing is identical to the enterprise node prefix A31003 01010 M100 17 76A9 09 09 2010 5 2 OpenScape Voice OpenStage Family Administration Manual 5 1 2 1 Conversion examples Examples and HowTos Canonical Dialing In the following examples numbers entered into the local phonebook by the user are converted according to the settings given above Example 1 Internal number same node as the local phone User entry 2345 External numbers Local public form External access Not required code International gate Use national code way code Number stored in the 441159432345 phone book Dial string sent when Internal numbers Local enterprise form 1234 dialing from the Internal numbers Always add node 7802345 phone book Internal numbers Use external numbers 9432345 Example 2 Internal number different node User entry 7222345 External numbers Local publ
82. number of bits can be used to encode it C CSTA Computer Supported Telecommunications Applications An abstraction layer for telecom munications applications allowing for the interaction of gt CTI computer applications with telephony devices and networks CTI Computer Telephony Integration This term denotes the interaction of computer applica tions with telephony devices and networks D DFT Digital Feature Telephone A phone with no line keys DHCP Dynamic Host Configuration Protocol Allows for the automatic configuration of network endpoints like IP Phones and IP Clients DiffServ Differentiated Services Specifies a layer 3 mechanism for classifying and managing net work traffic and providing quality of service gt QoS guarantees on gt IP networks DiffServ can be used to provide low latency guaranteed service for e g voice or video communi cation A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual X 1 Glossary DLS The Deployment Service DLS is a HiPath management application for the administration of workpoints i e IP Phones and IP Clients in both HiPath and non HiPath networks DNS Domain Name System Performs the translation of network domain names and computer hostnames to gt IP addresses DTMF Dual Tone Multi Frequency A means of signaling between a phone and e g a voicemail facility The signals can be transmitted either in band i e wit
83. numbers crucial that a canonical lookup table is provided Section 3 11 2 Canonical To enable the phone to discern internal numbers from external numbers it is Dial Lookup e Local enterprise form Default value Any extension number is dialled in its simplest form For an extension on the local enterprise node the node ID is omitted If the ex tension is on a different enterprise node then the appropriate node ID is prefixed to the extension number Numbers that do not correspond to an enterprise node exten sion are treated as external numbers e Always add node Numbers that correspond to an enterprise node extension are al ways prefixed with the node ID even those on the local node Numbers that do not correspond to an enterprise node extension are treated as external numbers e Use external numbers All numbers are dialled using the external number form e External numbers e Local public form Default value All external numbers are dialled in their simplest form Thus a number in the local public network region does not have the region code prefix Numbers in the same country but not in the local region are dialled as national numbers Numbers for a different country are dialled using the international format e National public form All numbers within the current country are dialled as national numbers thus even local numbers will have a region code prefix as dialling from a mobile Numbers for a
84. of software between the media control service the tone generation and voice engine services It is also involved in the switching of audio devices such as the handset and loudspeaker e Media recording service V2R2 onwards Logs the data flow generated with call recording e Mobility service Handles the mobility feature whereby users can log onto different phones and have them configured to their own profile e OBEX service Involved with Bluetooth accesses to the phone Bluetooth is available only on OpenStage 60 80 phones e Openstage client management Provides a means by which other services within the phone can interact with the database e Phonebook Responsible for the phonebook application e POT service not present with V2 Takes over control of basic telephony if the callview application fails e Performance Marks Aid for measuring the performance of the phone For events triggered by the user a per formance mark is written to the trace file together with a timestamp in the format hh mm ss yyyy milliseconds and information about the event The timespan between two perfor mance marks is an indicator for the performance of the phone A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 193 Administration Diagnostics The trace level must be set to TRACE or DEBUG e Password management service Verifies passwords used in the phone e Physical interface service Handles any in
85. range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults e Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTP Server address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 139 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer gt Picture clip Picture Clip Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eeesees FTP path HTTPS base URL Filename After submit do nothing Administration via Local Phone l Administration l File Transfer l Picture Clip Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A
86. ser ver Minimum length 4 This rule matches numbers with a length of 4 digits Maximum length 4 Timer 0 The specified Action will take place without delay when all other criteria are met Summary This rule determines that digit strings which begin with 3 and have a length of 4 digits are sent to the server without delay after the last digit has been entered A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 21 Examples and HowTos Dial Plan V2 7 Click on to create the second dial plan rule 8 Enter the following data Parameter Value Description Remarks Digit string 0 This rule matches numbers beginning with O In the USA this number calls the operator Action a When Minimum length Maximum length and the length of the digit string entered by the user match the Timer is started When it expires the digits are sent to the server When another digit is entered before expiry the next dial plan entry will come into operation Minimum length 1 This rule matches numbers with a length of 1 digits Maximum length 1 Timer 1 The phone waits 1 second for further digits If the user does not enter any further digits the action specified in Action is initiated Summary When 0 is entered as first digit the phone will wait 1 second After this O will be sent to the server which might result in a call to an operator for ins
87. size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Administration OFF Call Log OFF Call view OFF Phonebook OFF Help OFF Application menu OFF Certificate management OFF Communications OFF Component registrar OFF CSTA service OFF Data Access service OFF Digit analysis service OFF Digital data service OFF Directory service OFF DLS client management OFF Bluetooth Advanced Traces V2 Bluetooth Advanced Traces Automatic clear before start File size Max 6290000 bytes 256000 Extended dump Verbose decoding Tracing is stopped Download trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 49 Technical Reference Menus Generation Generation Report mode EOS Threshold exceeded v Report interval seconds Observation interval seconds Minimum session length 100 millisecond units Codec independent threshold values Maximum jitter milliseconds Average round trip delay milliseconds Non compressing codec threshold values Lost packets per 1000 packets Consecutive lost packets Consecutive good packets Compressing codec threshold values Lost packets per 1000 packets Consecutive lost packets Consecutive good packets Resend last report A31003 01010 M100 17 76A9 09 09 2010 4 50 Ope
88. the held call are connected to each other while the phone that has initiated the transfer is dis connected The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Join Join Key label 3 Join A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 83 Administration Free Programmable Keys 3 7 10 Deflect a Call On key press an incoming call is deflected to the specified destination The label displayed to the left of the key is defined in Key label lt key number gt The target destination is defined in the Destination parameter Administration via WBM System gt Features gt Program keys gt Deflect Deflect Key label 3 Deflect Destination 3335 Submit ET 3 7 11 Shift Level Shift the level for the programmable keys When activated the functions assigned to the shifted level are available on the keys The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Shift Shift Key label 8 Shift 3 7 12 Phone Based Conference Establishes a three party conference from an active call and held call The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Con
89. 0 25 07 4300 Options Last name First name Business 1 la Business 2 fig Mobile El Private A Company The task of an LDAP template is to map the phone s search and display fields to LDAP at tributes that can be delivered by the server In the LDAP template the fields are represented by hard coded names ATTRIBO1 ATTRIBO2 and so on These field names are assigned to LDAP attributes as appropriate A31003 01010 M100 17 76A9 09 09 2010 5 10 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Set Up the Corporate Phonebook LDAP The following examples show the relations between GUI field names the attribute labels used in the template and exemplary mappings to LDAP attributes In an LDAP template for OpenStage 40 the entries must be sorted according to the sequential number of the template labels as shown in the example underneath For OpenStage 60 80 phones it is also recommended to use pre sorted entries which will reduce the use of resources Generic Example Standard Attributes OpenStage Field LDAP LDAP Attribute Example Template Value Lables Last name ATTRIBO1 sn Doe First name ATTRIBO2 givenName John Business 1 ATTRIBO3 telephoneNumber 9991234 Business 2 ATTRIBO4 facsimileTelephoneNumber 19992345 Mobile ATTRIBO5 mobile 017711223344 Private ATTRIBO6 homePhone 441274333444 Company ATTRIBO7 O Examp
90. 0 80 Key input problems LAN connectivity problems Messaging application problems Mobility problems Phone administration problems Phonebook LDAP problems OpenStage 60 80 Phonebook local problems OpenStage 60 80 Server based application problems OpenStage 60 80 Sidecar problems Speech problems Tone problems USB backup restore Voice recognition problems OpenStage 60 80 Web based management V1R5 Web based management V2 802 1x problems Clear all profiles Bluetooth Advanced Traces V2 QoS Reports Generation View Session Data Miscellaneous IP tests Memory information V1R5 Memory information V2 Core dump Core dump V2R1 Maintenance A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 3 Technical Reference Menus Remote trace V1R5 Remote trace V2 Restart phone Factory reset HPT interface Secure shell V2 A31003 01010 M100 17 76A9 09 09 2010 4 4 OpenScape Voice OpenStage Family Administration Manual 4 1 1 2 Web Pages Admin Login Admin Login Enter Admin password Add application Add application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Use proxy XML Trace enabled Debug program on server Number of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change
91. 0 millisecond units When the Report mode is set to EOS Threshold exceeded or EOS End of Session a report can be created only if the dura tion of the conversation exceeds this value Default 20 e Maximum jitter milliseconds When the jitter exceeds this value a report is generated Default 20 e Average round trip delay milliseconds When the average round trip time exceeds this value a report is generated Default 100 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 217 Administration Diagnostics Non compressing codecs Compressing codes e Lost packets per 1000 packets When the number of lost packets exceeds this maxi mum value during the observation interval a report is created Default 10 e Consecutive lost packets When the number of lost packets following one another ex ceeds this maximum value during the observation interval a report is created Default 2 e Consecutive good packets When the number of good packets following one another falls below this minimum value a report is created Default 8 e Resend last report If checked the previous report is sent once again on pressing Sub mit Value range Yes No Default No The transmission of report data can be triggered manually by pressing Send now in the local menu Administration via WBM Diagnostics gt QoS Reports gt Generation Generation Report mode EOS Threshold exc
92. 03 01010 M100 17 76A9 09 09 2010 4 24 OpenScape Voice OpenStage Family Administration Manual Messages settings V2 Messages settings New items Alternative labe New urgent items Alternative labe Old items Alternative labe Old urgent items Alternative labe Canonical dial settings Canonical dial settings Local country code National prefix digit Local national code Minimum local number length Local enterprise node PSTN access code International access code Operator codes Emergency numbers Initial extension digits 1 2 3 4 Canonical dial lookup Canonical dial lookup International code 1 International code 2 International code 3 International code 4 International code 5 Canonical dial Canonical dial Internal numbers Local enterprise form External numbers Local publicform External access code Notrequired v International gateway code Use national code Y A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 25 Technical Reference Menus Energy saving Energy saving Backlight timeout hours 3 Date and time Date and time Time source SNTP IP addres
93. 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 9 Technical Reference Menus Add help application V2R1 Add help application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs All tabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change Bluetooth Bluetooth Enable Bluetooth interface A31003 01010 M100 17 76A9 09 09 2010 4 10 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus IP configuration up to V2R0 IP configuration change mode LLDP MED Enabled DHCP Enabled IP address 1192 168 1 238 Subnet mask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery Manual VLAN ID HTTP proxy IP configuration V2R1 IP configuration change mode LLDP MED Enabled DHCP Enabled DHCP lease reuse IP address 192 168 1 244 Subnet mask 255 255 255 0 Defau
94. 10 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Clear all profiles File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Administration Call Log Call View Phonebook Help Application menu Certificate management Communications Component registrar CSTA service Data Access service Digit analysis service Digital data service Directory service DLS client management Health service Instrumentation service Journal service Media control service Media processing service Mobility service OBEX service OpenStage client management Performance Marks A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1048576 0 O OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF Administration Diagnostics 3 215 Administration Diagnostics 3 24 8 Bluetooth Advanced Traces V2 For OpenStage 60 80 phones with firmware V2 low level Bluetooth traces can be controlled and viewed via web interface in addition to the tracing facilities available in previous firmware versions see Section 3 24 6 Fault Trace Configuratio
95. 100 17 76A9 09 09 2010 3 166 OpenScape Voice OpenStage Family Administration Manual Administration Applications Tab 1 3 Display Name provides the label text for the corresponding tab Tab 1 3 Application Name is required if the application has internal tabs This is a unique name for the specified tab The remote program will use this name to provide the tab with specific content Auto restart Restart after change V2 If checked a running XML application is automati cally restarted after it has been modified This might be especially useful for special XML ap plications like messages applications or phonebook applications as these cannot be stopped or restarted by the user Please note that a restart will take place even if no changes have been made for the application selected in the Modify Delete application mask and Submit has been pressed After the XML application has restarted this option is automatically unchecked If the option is checked whilst the XML application is not running there will be no restart and the option is automatically unchecked Data required e Display name Program name to be displayed on the phone Value specifications e t must be unique on the phone e It cannot contain the character e It cannot not be empty e Its length cannot not exceed 20 characters e Application name Used internally to identify the XML application running on the phone Value specifications e t
96. 11 Terminal name lopenstage Display identity 4711 Enable ID M System Identity V2 System Identity Terminal number 3333 Terminal name 3333 Display identity MyPhone Enable ID M Web name DNS name construction Only number SIP interface SIP interface Outbound proxy Default OBP domain SIP transport Response timer ms NonCall trans ms Reg backoff seconds Connectivity check timer seconds A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 13 Technical Reference Menus Registration Registration SIP Addresses SIP server address 192 168 1 20 SIP registrar address 192 168 1 20 SIP gateway address SIP Session Session timer enabled O Session duration seconds 3600 Registration timer seconds 3600 Server type HiQ8000 Realm User ID Password SIP Survivability Backup registration allowed Backup proxy address Backup registration timer seconds Backup transport Backup OBP flag SNMP Generic traps Trap sending enabled Trap destination Trap destination port Trap community Queries allowed Query password Diagnostic traps Diagnostic sending enabled Diagnostic destination Diagnostic destination port Diagnostic community Diagnostic to generic dest
97. 14 7 2 Download Logo If applicable logos should be deployed using the DLS Deployment Service Alternatively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM Use defaults O Download method FTP FTP Server address 192 168 1 150 FTP Server port 21 FTP account FTP username phone FTP password ssseee FTP path media HTTPS base URL Filename company_logo png After submit start download Y In the File transfer gt Logo dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Logo l Administration File Transfer l Logo 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 147 Administration Transferring Phone Software Application and Media Files 3 14 8 Screensaver The screensaver is displayed when the phone is in idle mode It performs a slide show consist ing of images which can be uploaded using the web interface Screensavers are available only on OpenStage 60 80 phones The file size for a screensaver image is limited to 300 KB If the file is too large or the contents of the file are not valid the file will not be stored in the phone For screensaver image
98. 17 76A9 09 09 2010 3 72 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 11 Server Based Features related to the Server feature functionality as described in Section 3 7 26 Server Please note that the Server features parameter despite the name similarity is not Feature The use of server based call forwarding is enabled or disabled here When phone based DND and phone based call forwarding are to be used Server features must be deactivated This is the default setting For using server based Call Forwarding it must be activated and DND are not activated Otherwise the user will not be able to control the feature any more It is recommended to set Server features when setting up the phone and avoid fur ther changes as possible Before switching Server features on or off please ensure that both Call Forwarding uaCSTA Interface To enable server based features uaCSTA must be allowed see Section 3 6 13 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 73 Administration Feature Configuration 3 6 12 Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Hotwarm phone No action Hot warm destination Allow transfer on ring Initial digit timer seconds 30 Allow uaCSTA Not used timeout minutes
99. 2010 OpenScape Voice OpenStage Family Administration Manual Administration Applications 3 17 1 3 Modify an Existing Application An existing application can be modified by changing its parameters Please ensure to select the desired application before changing the parameters Administration via WBM Applications gt XML applications gt Modify application Modify application Select application Weather Modify Settings Display name Weather Application name Weather Server address 87 106 21 36 Server port 8080 Protocol http Program name on server WRAWR Use proxy XML Trace enabled Debug program on server Administration via Local Phone l Administration Applications l XML lt Application to be modified gt Display name Application name Server address Server port Protocol Program name XML trace enabled Debug program name A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 175 Administration Applications 3 17 1 4 Remove an Existing Application An existing application can be removed Please ensure to select the desired application before changing the parameters Administration via WBM Applications gt XML applications gt Modify application Modify application Select application Weather Settings Display name Weather Application name Weather Server address 87 106 21 36 Server port
100. 3 12 gt Section 3 12 gt Section 3 12 gt Section 3 12 gt Section 3 13 gt Section 3 13 gt Section 3 13 gt Section 3 13 gt Section 3 21 gt Section 3 24 12 gt Section 3 24 11 gt Section 3 24 11 gt Section 3 24 11 gt Section 3 24 11 gt Section 3 24 5 gt Section 3 24 5 gt Section 3 24 5 gt Section 3 24 5 gt Section 3 24 5 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 2 Default Port List Technical Reference Default Port List The following table contains all default ports resp port ranges and protocols used by the ser vices running on OpenStage SIP phones Service Server De Client Default Protocol Stack fault Port Port Payload transport for 30 lines 5004 5065 5004 5065 RTP RTCP UDP SIP subscriber TCP is used 5060 1024 65535 SIP TCP SIP subscriber TLS is used 5061 1024 65535 SIP TLS SIP subscriber UDP is used 5060 5060 SIP UDP XML applications in phone connec 1024 65535 HTTP TCP ting to an application server Directory access via LDAP 1024 65535 LDAP TCP Only relevant for OpenStage 60 80 DHCP Client 68 DHCP UDP DNS Client 1024 65535 DNS TCP_UDP DLS contact me service workpoint 8085 HTTP TCP side Communication with the DLS work 18443 HTTPS TCP point interface defaul
101. 3 5 gt Section 3 5 gt Section 3 1 gt Section 3 1 gt Section 3 24 gt Section 3 2 gt Section 3 2 gt Section 3 2 gt Section 3 1 gt Section 3 24 gt Section 3 24 gt Section 3 24 gt Section 3 24 gt Section 3 24 gt Section 3 2 gt Section 3 5 gt Section 3 5 gt Section 3 5 gt Section 3 5 gt Section 3 3 gt Section 3 3 3 5 gt Section 4 59 Technical Reference Menus Menu Further information Default OBP domain gt Section 3 5 7 1 SIP transport gt Section 3 5 7 2 Call trans ms Response timer ms gt Section 3 5 9 2 NonCall trans ms gt Section 3 5 9 3 Registration backoff gt Section 3 5 9 4 Connectivity timer ms gt Section 3 5 9 1 Registration SIP addresses SIP server gt Section 3 5 5 1 SIP registrar gt Section 3 5 5 1 SIP gateway gt Section 3 5 5 1 SIP session Session timer gt Section 3 5 8 Session duration s gt Section 3 5 8 Registration timer s gt Section 3 5 6 Server type gt Section 3 5 6 Realm gt Section 3 5 6 User ID gt Section 3 5 6 Password gt Section 3 5 6 SIP survivability Backup registration flag gt Section 3 5 9 5 Backup proxy address gt Section 3 5 9 5 Backup registration timer s gt Section 3 5 9 5 Backup transport gt Section 3 5 9 5 OBP flag gt Section 3 5 9
102. 3 5 9 3 Non INVITE Transaction Timer For configuring the backup server please refer to Section 3 5 9 5 Backup SIP Server be informed by a message in the Call View display In survivability mode some features will presumably not be available The user will 3 5 9 1 TLS Connectivity Check A regular check ensures that the TLS link to the main SIP server is active When the Connec tivity check timer is setto a non zero value test messages will be sent at the defined interval If the link is found to be dead the phone uses DNS SRV to find another SIP server Certainly the DNS SRV records must be properly configured in the DNS server If no other primary SIP server is found via DNS SRV the phone will switch over to a backup server for making receiving calls For configuring the backup server please refer to Section 3 5 9 5 Backup SIP Server Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain SIP transport UDP Response timer ms 3700 Connectivity check timer seconds A31003 01010 M100 17 76A9 09 09 2010 3 52 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 9 2 Response Timer The Response Timer resp Call trans timer is started whenever the phone sends a new IN VITE message to the SIP server If the call transaction timer expires before the phone gets a response from the SIP server th
103. 31003 01010 M100 17 76A9 09 09 2010 3 140 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 5 2 Download Picture Clip The download can be triggered from the web interface or from the local phone menu Start Download via WBM Picture Clip Use defaults o Download method FTP FTP Server address 192 168 1 150 FTP Server port FTP account FTP username phone FTP password eeeeee FTP path media HTTPS base URL _ ___ Filename einstein jpal After submit start download Y In the File transfer gt Picture clip dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Picture clip L Administration L File Transfer Picture clip 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 141 Administration Transferring Phone Software Application and Media Files 3 14 6 LDAP Template with firmware version V2R1 onwards LDAP is available only on OpenStage 60 80 phones and on OpenStage 40 phones The LDAP template is an ASCII text file that uses an allocation list to assign directory server attributes to input and output fields on an LDAP client The LDAP te
104. 3247850 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 51 Technical Reference Menus IP tests IP tests Pre Defined Ping tests Ping DLS Ping tests Pp Pre Defined Trace tests Traceroute DLS Traceroute Traceroute Memory information V1R5 Memory information Mem 118368K used 6208K free OK shrd OK buff 50672K cached Load average 0 25 0 22 0 18 State S sleeping R running W waiting PID USER STATUS RSS PPID CPU MEM COMMAND 2 root su D 1 2 6 0 0 keventd 729 root 3N 15M 541 2 5 12 5 PhoneletLaunche 717 root SN 38M 542 1 3 31 4 SvcConfig 798 root SN 38M 542 1 2 31 4 SvcConfig 592 root SN 38M 542 1 2 31 4 SvcConfig 716 root 3N 38M 542 0 8 31 4 SvcConfig 740 root 5SN 22M 589 0 4 18 7 PhoneletLaunche 591 root SN 38M 542 0 2 31 4 SveConfig 590 root SN 38M 542 0 2 31 4 SveConfig 556 root SN 38M 542 0 2 31 4 SvcConfig 666 root SN 38M 542 0 1 31 4 SvcConfig 545 root SN 38M 542 0 1 31 4 SvcConfig 9380 root R lt 720 5660 0 1 0 5 menu tree cmd 543 root S lt 38M 542 0 0 31 4 SvcConfig 594 root 5SN 38M 542 0 0 31 4 SvcConfig 748 root SN 38M 542 0 0 31 4 SvcConfig 751 root S N 38M 542 0 0 31 4 SvcConfig 749 root S N 38M 542 0 0 31 4 SvcConfig DEL wane ew aow Eao MAM 24 4 infani A31003 01010 M100 17 76A9 09 09 2010 4 52 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Memory in
105. 33 Terminal name 3333 Display identity MyPhone Enable ID Y Web name DNS name construction Only number w Submit Administration via Local Phone l Administration Identity i Web name DDNS hostname A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 25 Administration IP Network Parameters 3 3 7 Configuration amp Update Service DLS The Deployment Service DLS is a HiPath Management application for administering work points in both HiPath and non HiPath networks Amongst the most important features are se curity e g PSS generation and distribution within an SRTP security domain mobility for opti Point and OpenStage SIP phones software deployment plug amp play support as well as error and activity logging DLS address i e the IP address or hostname of the DLS server and DLS port i e the port on which the DLS server is listening are required to enable proper communication between phone and DLS The Contact gap parameter controls a security function It specifies a minimum time interval that must elapse between individual HTTP requests from the phone which are responding to a ContactMe request from the DLS The ContactMe request is sent by the DLS each time the DLS wants to execute an action on the phone e g software deployment or a configuration change Any requests coming within that time will be ignored The purpose is to prevent DoS Den
106. 4 digits onwards are sent after a 3 seconds delay 11 The example dial plan is completed it should look like this M Dialplan Dialplan ID my_dial_plan 3 Dialplan Error O Table O Selected entry 1 3 E O ft Import File Digit String Action Min Length Max Length Timer Terminating Character Special Indication Comment Terminator sent Export File C E E bo C Actionfordigits El 1 El Pr e sena gis F EMMA IM E 3 EEE 12 You can check the dial plan using the phone s web interface navigate to Diagnostics gt Fault trace configuration gt Download dial plan file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 23 Examples and HowTos Dial Plan V2 A31003 01010 M100 17 76A9 09 09 2010 5 24 OpenScape Voice OpenStage Family Administration Manual Glossary Glossary A Address of Record AoR A gt SIP gt URI that represents the public address of a SIP user resp a phone or line The format is similar to an E mail address username hostname for a definition see RFC 3261 ADPCM Adaptive Differential Pulse Code Modulation A compressed encoding method for audio signals which are to be transmitted by a low bandwidth As opposed to regular gt PCM a sample is coded as the difference between its predicted value and its real value As this difference is usually smaller than the real absolute value itself a lesser
107. 5 SNMP Queries allowed gt Section 3 3 8 Query password gt Section 3 3 8 Trap sending enabled gt Section 3 3 8 Trap destination gt Section 3 3 8 Trap destination port gt Section 3 3 8 Trap community gt Section 3 3 8 Diagnostic sending enabled gt Section 3 3 8 Diagnostic destination gt Section 3 3 8 Diagnostic destination port gt Section 3 3 8 Diagnostic community gt Section 3 3 8 QoS traps to QCU gt Section 3 3 8 QCU address gt Section 3 3 8 QCU port gt Section 3 3 8 QCU community gt Section 3 3 8 QoS to generic destination gt Section 3 3 8 Features Configuration General Emergency number gt Section 3 5 2 Voicemail number gt Section 3 5 2 Allow refuse gt Section 3 6 1 Hot warm phone gt Section 3 6 2 Hot warm destination gt Section 3 6 2 Initial digit timer gt Section 3 6 3 Allow uaCSTA gt Section 3 6 13 A31003 01010 M100 17 76A9 09 09 2010 4 60 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Menu Further information Server features gt Section 3 6 11 Transfer on hangup gt Section 3 6 5 2 Not used timeout gt Section 3 6 14 DSS Pickup timer gt Section 3 9 5 1 Bridging enabled gt Section 3 9 2 Dial plan gt Section 3 11 3 FPK prog timer gt Section 3 7 Audi
108. 88 3 24 6 Fault Trace Configuration eS sean 3 190 3 24 7 Easy Taco Prol er raa ann ter aeara a ari y AEE wot dla EESE KOD fk 3 198 3 24 7 1 Bluetooth Handsfree A A ta 3 198 3 24 7 2 Bluetooth Headset 0 0 cece eee 3 199 3 2473 Call Connection sre create tect ou aaa ee RES clea Atay a Cae we ees 3 200 E Ae Sal MOQ ies sensei debe bee bie BLS are A ee ce be nar Sa Baws ne ees be Bie 3 200 3 24 7 5 LDAP Phonebook catan este aiii 3 202 312 20 DAS COMMeCCUON novia ar ation Pye a na te 3 202 3 24 71 DLS Data Errose a coe dame aid eee 3 203 ee LS OU Mee we teh ee eee eae ta E AR A da 3 204 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 0 5 Content 3247 9 Help Application siria ar tee tat ARSS 3 204 S24 710 OMC NS A LA 3 205 LI O UE A ARS 22 eee 3 206 3 24 7 12 LAN Connectivity 0 av on ant Ke dt le wh aeae awk 3 206 3 24 7 13 Local PhONCDOOK ts c5 05 4a ar red e eo eh ae ee ca 3 207 3124114 Messagi ud cedure arid mute pare Pacer a ead oe ae 3 208 3 24 7 15 MOBI sosote Spe eee aa dar iia etn wea we Soda eh aoe ee ree 3 208 3 24 7 16 Phone AMISTOSO 3 209 3 24 7 17 Server based applications 0 0 ccc ces 3 210 3 24 O POC ht ees Cee ated ae he eee ee Re eo Ew om be eee ee See 3 210 324 7 VI ONC uso tink Greed a hee dS Gee ieee A OES a Baines 3 211 3 24 7 20 USB Backup Restore 0 ccc eens 3 211 3 24 7 2 1 Voice DIANING ceres uroni
109. 9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Download upgrade trace file Download saved syslog file Download dial plan file Menus Automatic clear before start OFF OFF OFF OFF DEBUG OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF DEBUG DEBUG OFF OFF OFF OFF AEREA EE EES ESSE SESE SESE ES OFF Download old trace file Download Database file Download exception file 4 33 Technical Reference Menus Bluetooth handsfree profile Bluetooth handsfree profile Component registrar TRACE Data Access servi TRACE Media control servi TRACE OpenStage client managem LOG Physical interface servi DEBUG Voice engine servi TRACE Media processing service TRACE Bluetooth service TRACE Bluetooth handsfree profile V2R2 Bluetooth handsfree profile File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar TRAC Data Access service TRAC Media control service TRAC OpenStage client management LOG Physical interface service DEBI Voice engine service TRAC Media processing service TRAC Bluetooth service TRAC
110. Administration via Local Phone l Administration l n Features L Gomigutalon General Initial digit timer A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 61 Administration Feature Configuration 3 6 4 Group Pickup 3 6 4 1 Feature Code This feature allows a user to collect a call from any ringing phone that is in the same pickup group To be a member of a Call Pickup group the phone must be configured with the corre sponding URI of the Call Pickup group service provided by the server An example pickup URI is uike ql Administration via WBM Asterisk server The BLF pickup code parameter is only relevant when the phone is connected to an System gt Features gt Services Services Message waiting server address Conference URI Group pickup URI Code for callback busy Code for callback no reply Code for callback cancel all BLF pickup code 3 6 4 2 Pickup alert If desired an incoming call for the pickup group can be indicated acoustically The Group pickup tone allowed parameter activates or deactivates the generation of an acoustic signal for incoming pickup group calls The default is Yes If this is activated Group pickup as ringer determines whether the current ring tone or an alert beep is used If set to Yes a pickup group call will be signaled by a short ring tone the currently selected rigtone is used If set to No a pic
111. Beep Bluetooth Enable Bluetooth interface Administration via Local Phone Bluetooth can be enabled or disabled and the device address can be viewed via the local ad min menu l Administration l yem Features Gonmiaulalion Bluetooth C Local device address Enable A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 227 Administration Bluetooth A31003 01010 M100 17 76A9 09 09 2010 3 228 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 Technical Reference 4 1 Menus phone For information on user menus please refer to the user manual This section describes the structure of the administration menus of the OpenStage 4 1 1 Web Interface Menu 4 1 1 1 Menu Structure Admin Login Applications OpenStage 60 80 XML applications Add application Modify application up to V2RO Modify Delete application V2R1 Xpressions Add messages application V2R1 XML Phonebook up to V2R0 Add phonebook application V2R1 Add call log application V2R1 Add help application V2R1 Bluetooth Network IP configuration up to V2RO IP configuration V2R1 Update Service DLS QoS Port configuration LLDP MED operation System System Identity System Identity V2 SIP interface Registration SNMP Features Configuration V1R5 Configuration V2 Configuration V2R2 DSS settings D
112. By Ae E oa BO a Oe ETE 03 19 73 64 6C 70 3A 2F 2F 31 39 32 2E 31 36 38 2E 33 2E 33 30 3A 31 38 34 34 33 match if substring option vendor class identifier 0 11 OptilpPhone 2 3 8 2 Using Option 43 Vendor Specific Alternatively option 43 can be used for setting up the VLAN ID and DLS address The follow ing tags are used e Tag 1 Vendor name e Tag 2 VLAN ID e Tag 3 DLS address Optionally the DLS address can be given in an alternative way e Tag 4 DLS hostname The Vendor name tag is coded as follows the first line indicates the ASCII values the second line contains the hexadecimal values Code Length Vendor name 1 7 S ii e m e n S 01 07 53 69 665 6D 65 6E 73 A31003 01010 M100 17 76A9 09 09 2010 2 20 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start The following example shows a VLAN ID with the decimal value 10 Providing Code Length VLAN ID 2 4 Oo JO 1 0 02 04 00 00 00 OA For manual configuration of the VLAN ID see Section 3 2 2 3 Manual configuration of a VLAN ID The DLS IP address tag consists of the protocol prefix sdlp the IP address of the DLS serv er and the DLS port number which is 18443 by default The following example illustrates the syntax Code Length DLS IP address 3 25 sidl pi 1 1192 168 3 3 0 1 184 3 03 19 m t O o lt o Ni UW
113. C LOG TRAC LOG TRACE Download saved trace file Help application problems Help application problems Application menu TRACE Component registrar TRACE Health service LOG Application framework TRACE Help DEBUG Web server service TRACE Help application problems V2R2 DLS data errors File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Certificate management Component registrar Data Access service Health service DLS client management OpenStage client management Service framework Download trace file 4 38 1048576 0 o LOG TRACE TRACE LOG TRACE LOG TRACE Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Key input problems Key input problems Component registrar TRACE Health service LOG Physical interface service DEBUG Key input problems V2R2 Key input problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Component registrar Health service Physical interface service 1048576 0 TRACE LOG DEBUG Download trace file Download sa
114. CW nt fog ode deka tess rat Bethe 3 15 332 WSe DHCP a ey alain eet yok See he oe Baal ane ee tare be be dd ees ee Seed dd 3 17 3 3 3 IP Address Manual Configuration 00 00 eee 3 19 3 3 4 Default Route Gateway suplica e 4 SES ae ioe Sa bee seed 3 21 3 3 5 SpeCHIC IP Routing fanz at ene ee e oe Po awe hanes reuse day Beers 3 22 300 DINOS sie ee eee rt tests wate eet dee ot NEE Ae a kag eee tee Soha ii aes ety 3 23 3 3 6 1 DNS Domain Name Ansam e ioe woh hie ale a Ae arcane ei ate sete 3 23 33 02 DNS SEE a A ee ee 3 24 3 9 0 3 Terminal Hostname VO oda A AT A a 3 25 3 3 7 Configuration amp Update Service DLS 0c ee 3 26 3 00 ONMPS 2 226 26 Gece tanta wee ode hee eee hte Pha ek Cee e 3 28 SA Se CUNY oras ae ee VE ee eee ee IN a oe eek 3 31 3 4 1 Authentication Policy V2R2 onwards 000 0c eee eee eee eee 3 33 3 5 System SettiNgS secadero ede ote a tenn cee gate hee aie th ane a De bid 3 34 3 5 1 Terminal and User Identity cscs Sawn ate wie eae ae oe eek eke Re tee eee 3 34 39 11 Terminal Identity erp eden EA eae eek eae SR ee a 3 34 3 9 1 2 Display Identity oi oe Goa dr Bete kG whe Gad ddd god etapa 3 35 3 5 2 Emergency and Voice Mall cies eee en baa Hy aoe eS Aouad a eae ads 3 36 3 5 3 Energy Saving OpenStage 40 60 80 0c 3 38 AAA OO 3 39 3 5 4 1 SNTP is available but no automatic configuration by DHCP server 3 39 3 5 4 2 No SNTP server available oooo o ooo
115. DAP 5 3 4 Configure LDAP Access To enter the access data using the WBM take the following steps 1 Navigate to Local Functions gt Directory Settings 2 Enter the following parameters e Server address IP address or hostname of the LDAP server e Server port port used by the LDAP typically 389 e Authentication authentication method for the connection to the LDAP server e User name only required if simple authentication is selected Password relating to the user name Directory settings Server address 192 168 1 150 Server port 389 Authentication Simple J User name uid openstage ou sy Password 3 Press Submit 5 3 5 Test If everything went well you can run a test query on your OpenStage phone 1 To navigate to the phone s corporate phonebook press the gt button twice 2 Press gt on the TouchGuide In the context menu select Find by pressing 3 Inthe query mask select the entry to be searched for instance Last Name Press to open the onscreen keypad for text input A31003 01010 M100 17 76A9 09 09 2010 5 14 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Set Up the Corporate Phonebook LDAP 4 Enter the text to be searched For information on using the onscreen keypad see Section 3 1 Access via Local Phone step 5 1208 Thu 10 25 07 4300 AR Corporate Personal Options Find Last name First name Business 1 la Business 2 lg a
116. Documentation OpenScape Voice OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80 Administration Manual A31003 01010 M100 18 76A9 Communication for the open minded Siemens Enterprise Communications SI E M E N S www siemens enterprise com Communication for the open minded Siemens Enterprise Communications www siemens enterprise com Our Quality and Environmental Management Sys tems are implemented according to the require ments of the ISO9001 and 15014001 standard cer tified by an external certification company Copyright Siemens Enterprise Communications GmbH amp Co KG 2007 Hofmannstr 51 80200 M nchen Siemens Enterprise Communications GmbH amp Co KG is a Trademark Licensee of Siemens AG Reference No A31003 01010 M100 18 76A9 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice OpenScape OpenStage and HiPath are registered trademarks of Siemens Enterprise Communications GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of t
117. Group pickup as ringer Group pickup visual alert BLF alerting Bluetooth Enable Bluetooth interface 3 108 o A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration via Local Phone L Administration poem Features Keyset operation Rollover ring LED on registration Originating line preference Terminating line preference Line action mode Show focus Reservation timer Forward indicated Preselect mode Preselect timer Administration via Local Phone l Administration System Features Configuration General Bridging enabled A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset 3 109 Administration Multiline Appearance Keyset 3 9 3 Line Preview V2 This key enables the preview mode which allows the user to preview a line before using it When preview mode is active the line keys behave similar to when the keyset configuration is set to preselection for line keys see Section 3 9 2 Configure Keyset Operation On pressing the line key not DSS key the call activity on the corresponding line is shown Unlike with a preselected line there will be no change to the phone s current line connections The LED in dicates whether line preview is active or not The information shown to
118. LDAP or Apache Directory Server 40 phones with firmware version V2R1 onwards The Corporate Phonebook is available only on OpenStage 60 80 and on OpenStage 5 3 1 Prerequisites 1 An LDAP server is present and accessible to the phone s network The standard port for LDAP is 389 2 Query access to the LDAP server must be provided Unless anonymous access is used a user name and passwort must be provided It might be feasible to use a single login pass word for all OpenStage phones 3 To enable dialing internal numbers from the corporate phonebook an LDAP entry must be provided that contains the proper number format required by OpenScape Voice In Microsoft Active Directory the standard LDAP attribute telephoneNumber is typically populated as follows 1 lt area code gt lt call number gt However in a standard configura tion OpenScape Voice will not handle this dial string correctly due to the 1 prefix There fore it is recommended to use the ipPhone field which is typically unused in Active Direc tory It can be found in the Telephones tab of the Active Directory User Manager A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 9 Examples and HowTos How to Set Up the Corporate Phonebook LDAP 5 3 2 Create an LDAP Template The user interface of the corporate phonebook application provides a form which is used both for search and retrieval 1129 3 Thu 1
119. Media processing service TRACE Voice recognition TRACE Phonebook TRACE A31003 01010 M100 17 76A9 09 09 2010 4 46 OpenScape Voice OpenStage Family Administration Manual Voice recognition problems V2R2 Voice recognition problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Media control service TRAC Voice engine service TRAC Call View TRAC Media processing service TRAC Voice recognition TRAC Phonebook TRACE Download trace file Download saved trace file Web based management V1R5 Web based management File size bytes Trace timeout minutes Automatic clear before start Trace levels for components Data Access service TRACE OpenStage client management LOG Web server service TRACE Download trace file Download old trace file Web based management V2 Web based management File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Data Access service TRACE OpenStage client management LOG Web server service TRACE USB backup service OFF 802 1 service OFF Voice recognition OFF Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice O
120. P local Backup proxy RTP base Download server default LDAP server HTTP proxy LAN port speed PC port speed PC port mode PC port autoMDIX Administration v L Administration Network 21 1389 0 Automatic Automatic disabled O ia Local Phone I Port Configuration SIP server SIP registrar SIP gateway SIP local 3 44 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 6 SIP Registration Registration is the process by which centralized SIP Server Registrars become aware of the existence and readiness of an endpoint to make and receive calls The phone supports a num ber of configuration parameters to allow this to happen Registration can be authenticated or un authenticated depending on how the server and phone is configured For operation with an OpenScape Voice server set Server type to OS Voice The expiry time of a registration can be specified by Registration timer Unauthenticated Registration For unauthenticated registration the following parameters must be set on the phone Terminal number or Terminal name see Section 3 5 1 1 Terminal Identity SIP server and SIP regis trar address see Section 3 5 5 1 SIP Addresses In unauthenticated mode the server must pre authenticate the user This procedure is server specific and is not described here Authenticated Registra
121. P password sesesee FTP path media HTTPS base URL Filename hold_on mp3 After submit start download v In the File transfer gt Hold music dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Hold Music L Administration l File Transfer l Hold Music 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 3 138 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 5 Picture Clips Picture clips are available only on OpenStage 60 80 phones The file size for a picture clip is limited to 300 KB If the file is too large or the contents of the file are not valid the file will not be stored in the phone Picture Clips are small images used for displaying a picture of a person that is calling on a line The supported file formats for picture clips are JPEG and PNG recommended 3 14 5 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Value
122. P server must be configured to supply the Vendor Unique Option in the correct Sie mens VLAN over DHCP format If a phone configured for VLAN discovery by DHCP fails to dis cover its VLAN it will proceed to configure itself from the DHCP within the non tagged LAN Under these circumstances network routing may probably not be correct Administration via WBM Network gt IP configuration First click on change mode Afterwards the IP configuration mode dialog opens IP configuration DHCP Enabled _ IP address 192 168 1 238 Subnet mask 255 255 2550 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Network gt IP configuration gt change mode To enable VLAN discovery by DHCP select DHCP used in the Discovery mode menu After wards click Submit IP configuration mode Discovery mod back to IP A31003 01010 M100 17 76A9 09 09 2010 3 8 OpenScape Voice OpenStage Family Administration Manual Administration LAN Settings Administration via Local Phone To enable VLAN discovery by DHCP select DHCP used in the Discovery mode menu l Administration Network IP Configuration Discovery mode 3 2 2 2 Automatic VLAN discovery using LLDP MED As an alternative the VLAN ID can be configured by the network
123. PK program timer On Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep M M Bluetooth Enable Bluetooth interface A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 79 Administration Free Programmable Keys Administration via Local Phone L Administration System Features lL Contiguraion General FPK prog timer 3 7 1 Clear no feature assigned The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys Clear no feature assigned Keylabel3 Submit Reset 3 7 2 Selected Dialing On key press a pre defined call number is called The label displayed to the left of the key is defined in Key label lt key number gt The call number defined in the Dial number parameter is dialed on key press Administration via WBM System gt Features gt Program keys gt Selected dialling Selected dialling Key label 4 Selected diallin Dial number 7 Reset A31003 01010 M100 17 76A9 09 09 2010 3 80 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 3 Repeat Dialing On key press the call number that has been dialed lastly is dialed again The label displayed to the left of the key is defined in Key label lt key number gt Admin
124. POT service Physical interface service Service registry SIP call control SIP signalling Tone generation service vCard parser service Voice mail USB backup service 802 1 service 65536 ES SS K ESS Fault trace configuration Trace timeout minutes Application framework Bluetooth service Call View Communications CSTA service Desktop Directory service Health service Instrumentation service Journal service Media processing service OBEX service Phonebook Password management service Service framework Sidecar service SIP messages Team service Transport service Voice engine service Web server service Voice recognition MECIE CECI CIEI CIEI CIECIE IEI CACI CICI CICI EICI Automatic clear before start O SIP messaging traces are enabled after reboot Download saved trace file Download saved boot file Download trace file Download boot file Download upgrade trace file Download upgrade error file Download exception file Download old exception file Download old trace file Download error file Download old error file Download syslog file A31003 01010 M100 17 76A9 09 09 2010 4 30 OpenScape Voice OpenStage Family Administration Ma
125. Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring SSS w oo w f w o S 16811681 168 68 168 168 1581 E S ES Ne 4 S S 681 681 168 1680 1681 181 1581 181 ES ES ES Ringer2 mp3 60 Ring MEIC IENE IEEE IEICE IEEE Administration via Local Phone L Administration Ringer setting l lt 1 15 gt Name Ringer sound Pattern melody Pattern sequence Duration Audible A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Distinctive Ringing V2 3 127 Administration Distinctive Ringing V2 Configuration General Emergency number Voice mail number Allow refuse Hotfwarm phone No action Hotfwarm destination Initial digit timer seconds 30 Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled E El 0 8 E FPK program timer Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting MLPP ringer Bluetooth Enable Bluetooth interface Call Recording Recorder Address Recording Mode Disabled Aud
126. Ring on off Determines whether the line rings on an incoming call Value range On Off Default On Ring delay Time interval in seconds after which the line starts ringing on an incoming call Default O Selection order Priority assigned to the line for the selection of an outgoing line Default 0 Address Address phone number which has a corresponding entry on the SIP server registrar Realm Domain wherein user id and password are valid User Identifier User name for authentication with the SIP server Password Password for authentication with the SIP server Shared type Determines whether the line is a shared line shared by multiple endpoints or a private line only available for this endpoint Value range shared private unknown Default shared Hot Warm line type Determines whether the line is a hot line or a warm line Value range hot line warm line Hot Warm line destination Number to be dialed when the phone is in hotline or warmline mode Allow in Overview Determines whether the line appears in the phone s line overview Value range Yes No Default Yes Hot warm action V2 Determines if the line is a regular line a hot line or a warm line Value range No action hot line warm line Hot warm destination V2 The destination to be dialed from the hot warm line when the user goes off hook a line key exists it can also be configured by the local menu
127. Route Gateway If not provided by DHCP dynamically see Section 3 3 2 Use DHCP enter the IP address of the router that links your IP network to other networks If the value was assigned by DHCP it can only be read Administration via WBM Network gt IP configuration IP configuration change mode LLDP MED Enabled DHCP Enabled IP address 192 168 1 238 Subnet mask 255 255 255 0 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Administration via Local Phone l Administration Network IP Configuration Route default A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 21 Administration IP Network Parameters 3 3 5 Specific IP Routing To have constant access to network subscribers of other domains you can enter a total of two more network destinations in addition to the default route gateway This is useful if the LAN has more than one router or if the LAN is divided into subnets Data required e Route 1 2 IP address IP address of the selected route e Route 1 2 gateway IP address of the gateway for the selected route e Route 1 2 mask Network mask for the selected route Administration via WBM Network gt IP configuration IP configuration change mode LLDP MED Enabled
128. SIP Addresses In this group of parameters the IP addresses or host names for the SIP server the SIP regis trar and the SIP gateway are defined SIP server address provides the IP address or host name of the SIP proxy server OpenScape Voice This is necessary for outgoing calls SIP registrar address contains the IP address or host name of the registration server to which the phone will send REGISTER messages When registered the phone is ready to receive incoming calls SIP gateway ad dress gives the IP address or host name of the SIP gateway If configured the SIP gateway is used for outgoing calls otherwise the server specified in SIP server address is used A SIP gateway is able to perform a conversion of SIP to TDM which enables to send calls directly into the public network of it a special configuration is required For details please refer to Section 3 5 9 With firmware V2 enhanced survivability using DNS SRV is available To make use Resilience and Survivability Data required e SIP server address IP address or host name of the SIP proxy server e SIP registrar address IP address or host name of the registration server e SIP gateway address IP address or host name of the SIP gateway A31003 01010 M100 17 76A9 09 09 2010 3 42 OpenScape Voice OpenStage Family Administration Manual Administration via WBM System gt Registration Registration SIP Addresses SIP server address SIP regis
129. SS settings V2 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 1 Technical Reference Menus Program keys gt Line V1R5 on OpenStage 15 40 60 80 Program keys gt Line V2 on OpenStage 15 40 60 80 Key Module 1 Key Module 2 Fixed keys V2RO0 Fixed keys V2R1 Keyset operation V1R5 Keyset operation V2 Services Security up to V2R2 File transfer Defaults Phone application Hold music Picture Clip OpenStage 60 80 LDAP OpenStage 60 80 Logo OpenStage 40 60 80 Screensaver OpenStage 60 80 Ringer file Dongle key Local functions Directory settings OpenStage 60 80 OpenStage 40 V2R1 Messages settings V2 Locality Canonical dial settings Canonical dial lookup Canonical dial Energy saving Date and time Speech Codec preferences Audio settings General information Authentication Change Admin password Change User password Ringer setting V2 A31003 01010 M100 17 76A9 09 09 2010 4 2 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Mobility Diagnostics LLDP MED TLVs Fault trace configuration Fault trace configuration V1R5 Fault trace configuration V2 Fault trace configuration V2R2 EasyTrace Profiles Bluetooth handsfree profile OpenStage 60 80 Bluetooth headset profile OpenStage 60 80 Call connection Call log problems DAS connection DLS data errors Help application problems OpenStage 6
130. Service value for signaling Value range 0 7 Default 3 e Layer 2 default Sets the default CoS Class of Service value Value range 0 7 Default 0 Data required A31003 01010 M100 17 76A9 09 09 2010 3 14 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters Administration via WBM Network gt QoS Layer 2 voice 5 Layer 2 signalling Layer 2 default Layer 3 voice Layer 3 signalling Administration via Local Phone Administration Network QoS Service Layer 2 Layer 2 voice Layer 2 signalling Layer 2 default 3 3 1 2 Layer 3 Diffserv Diffserv assigns a class of service to an IP packet by adding an entry in the IP header Traffic flows are classified into 3 per hop behavior groups 1 Default Any traffic that does not meet the requirements of any of the other defined classes is placed in the default per hop behaviour group Typically the forwarding has best effort for warding characteristics The DSCP Diffserv Codepoint value for Default is 00000 0 2 Expedited Forwarding EF referred to RFC 3246 Expedited Forwarding is used for voice RTP streams by default It effectively creates a special low latency path in the network The DSCP Diffserv Codepoint value for EF is 101110 3 Assured Forwarding AF referred to RFC 2597 Assured forwarding is used for signaling messages by default AF31 It is less strin
131. TA service Team service SIP signalling SIP call control SIP messages Download trace file 1048576 0 o DEBUG DEBUG DEBUG DEBUG DEBUG DEBUG DEBUG Download saved trace file SIP standard singleline V3 SIP standard singleline File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Call View Communications CSTA service SIP signalling SIP call control SIP messages Download trace file 4 44 1048576 0 O DEBUG DEBUG DEBUG DEBUG DEBUG DEBUG Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Speech problems Speech prob lems Component registrar TRACE Health service LOG Voice engine service TRACE Media processing service TRACE SIP signalling DEBUG SIP call control DEBUG Speech problems Speech problems File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Component registrar Health service Voice engine service Media processing service SIP signalling SIP call control Download trace file Tone problems 1048576 0 TRACE LOG TRACE
132. TRAC LOG TRAC LOG TRACE Download saved trace file Administration Diagnostics 3 203 Administration Diagnostics 3 24 7 8 802 1x Diagnostics gt Easy Trace Profiles gt 802 1x 802 1x problems Certificate management LOG Component registrar TRACE Data Access service TRACE 802 1x service DEBUG 802 1x problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Certificate management LOG Component registrar TRACE Data Access service TRACE Download trace file Download saved trace file 3 24 7 9 Help Application Diagnostics gt Easy Trace Profiles gt Help application problems Help application problems Application menu TRACE Component registrar TRACE Health service LOG Application framework TRACE Help DEBUG Web server service TRACE A31003 01010 M100 17 76A9 09 09 2010 3 204 OpenScape Voice OpenStage Family Administration Manual Help application problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Application menu TRACE Component registrar TRACE Health service LOG Application framework TRACE Help DEBUG Web server service TRACE Download trace fi
133. TRACE DEBUG DEBUG Download saved trace file Tone problems Component registrar TRACE Health service LOG Tone generation service TRACE Media processing service TRACE A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 45 Technical Reference Menus Tone problems V2R2 Tone problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Component registrar TRACE Health service LOG Tone generation service TRACE Media processing service TRACE Download trace file Download saved trace file USB backup restore USB backuplrestore Administration TRACE Component registrar TRACE Physical interface service DEBUG USB backup service DEBUG USB backup restore V2R2 USB backuplrestore File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Administration TRACE Component registrar TRACE Physical interface service DEBUG USB backup service DEBUG Download trace file Download saved trace file Voice recognition problems Voice recognition problems Media control service TRACE Voice engine service TRACE Call View TRACE
134. Transfer on hangup Bridging enabled Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone l Administration m soem Features Contiguration General Server features A31003 01010 M100 17 76A9 09 09 2010 3 74 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 13 uaCSTA Interface User Agent CSTA uaCSTA is a limited subset of the CSTA protocol which allows external CTI applications to interact with the phone If Allow uaCSTA is enabled applications which support the uaCSTA standard will have access to the OpenStage phone The default is Yes Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Initial digit timer seconds 30 AlowuaCSTA Server features Not used timeout minutes xj Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 75 Administration Feature Configuration Administration via Local Phone L Administration ee Sen Features IZ Configuration General Allow
135. UD S46 amp eae E A Wnts eit us Wane eee 3 86 3 7 10 Reperory Dial rigita wet Ce tie th eee eee tee eee token alee dos 3 86 3 7 17 Hunt Group Send Busy StatuS lt u veut eect AAA gene ees 3 87 3 7 10 Mobile User Logon ccc coat AAA ae eee 3 87 3 7 19 Directed PICKUP a ia dt Bucs ea eae ae keke ene eed nee Eee 3 88 3 7 20 Callback on ide enh rics Bi saat ty AE arch wie ie lead E oe Sh 3 88 31 21 Gancel Callbacks ay us lA RAS buh da ie baer BY Ae 3 89 3 7 22 Consult and Transfer arc ins Ghuriine SoS when ahs onesie ews 3 89 3 7 28 Toggle Call Wald ad e ias aol boe eee ott eh 3 89 3 7 24 Call recording V2R2 sae IA eae ad tee oe 3 90 3 7 25 Auto Answer With Zip Tone WE iii aras a adas oes 3 91 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 0 3 Content 320 Sever Felt irc a RiGee rs niet Reese ee ts 3 91 Dicer DEP 2a ve we we Si nha ee ee 3 91 3 7 28 Start Application shoes eee E tare eed ene oe ete d 3 92 3 7 29 Send Request via HTTP HTTPS V2 0000 eee 3 92 3 7 30 Built in Forwarding V2R2 00 aora raed tee te ie nul yoo Sl a ee ee y 3 95 3 7 31 Start Phonebook OpenStage 40 with V2R1 ONly 3 95 3 7 32 Show phone screen OpenStage 15 and OpenStage 40 only 3 95 3 7 33 Mute OpenStage 15 Only 2 2 0 0 0 cc eens 3 96 3 7 34 Release OpenStage 15 Only 0 0c eee eee 3 96 3 8 Fixed Function KeyS vi ew esas ERIN ee bake eee
136. V2 RO 1 0 SIP 090313 907 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 676 root S lt 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 671 root 29M 643 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 814 root 3 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon log ll V2 RO 1 0 SIP 090313 686 root 5 29M 672 0 0 24 0 SveConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 694 root s 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 695 root 5 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 ana ranr a 2QM 67 N N24 N Srefanfia aerviera ennf atrartinarmhaemaon lncill W RN 1 N atp nanai A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 189 Administration Diagnostics 3 24 6 Fault Trace Configuration Error tracing and logging can be configured separately for all components i e the services and applications running on the OpenStage phone The resulting files can be viewed in the WBM web pages over the Download links The File size bytes parameter sets the maximum file size When it is reached the data is saved as old file and a new file is generated From then on the trace data is written to the new file When the maximum file size is reached again the data is saved as old file once m
137. Voice OpenStage Family Administration Manual 3 145 Administration Transferring Phone Software Application and Media Files Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP HTTPS server in use FTP Server port Port number of the FTP HTTPS server in use Default 21 FTP account Account at the server if applicable FTP username User name for accessing the server FTP password Password corresponding to the user name FTP path Path of the directory containing the files HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer gt Logo Download method FTI FTP Server address _ FTP Server port HTTPS base URL Use defaults FTP account FTP username FTP password eeeeee FTP path Filename After submit do nothing v Administration via Local Phone l Administration File Transfer Logo Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 3 146 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3
138. a MA dar ie loto 3 65 3 0 5 2 Transter on Hangu e ed aiiu oia E A AA 3 65 3 56 Callback URIS cr ii wu E a EE eee a ESE E fo 3 67 3 6 7 Message Waiting Address imc a as 3 68 3 6 8 Indicate Messages WE is Via bet Ed Sia deel ee 3 69 3 6 9 System Based Conferences miii ia da dase eae 3 71 3 6 10 Call Recording V2R2 os inate bud ale ae odes ate e LW ae ears whe 3 71 3 6 11 Server Based FeatureS 0 0 teens 3 73 3 6 12 Administration via WBRA dul cel bth wee ayes bad 3 74 39 613 Wao LA INICMACe aici te oe edad ar E e POOe Rao Re eas Beds 3 75 3 6 14 Local Menu Timeout 145 04 3st hobs eee ee tds poet wl ete tae 3 77 3 7 Free Programmable Keys cui trated A A AI A 3 79 3 7 1 Clear no feature assigned ooooococococoorcrrrr 3 80 3 7 2 Selected Dialing ue oboe ds bara al oes oe bud ei 3 80 310 Repeat Dialing begin CALETA AA AS el EA 3 81 37 4 Call Forwarding esate a e glares iia 3 81 3 770 RINQSMOIL corra dr 3 82 So Ol a ss d Da rios a Ne sge te 3 82 IL Atemate e A A NI we ely A NA er he 3 82 3 7 8 Blind Call Transfer Move Blind oooooococooooooooooooos 3 83 A AAA A PP a a a aaa Me aie nd 3 83 8 710 Detect Gall sis a earn hacer ae aia at ee ee Ree a 3 84 38 7 ally SN OVO A tk ey O O 3 84 3 7 12 Phone Based Conference 0c cc eens 3 84 3 7 13 Accept Call via Headset OpenStage 40 60 80 ooooooooooo o 3 85 3714 D0 NOU DIST o VEL aw a a be dea ici hand 3 85 37 15 TO PICK
139. a control servi OpenStage client management Physical interface service Voice engine service Media processing service Bluetooth service Bluetooth handsfree profile File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar Data Access service Media control service OpenStage client management Physical interface service Voice engine service Media processing service Bluetooth service Pe Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 3 198 OpenScape Voice OpenStage Family Administration Manual 3 24 7 2 Bluetooth Headset Diagnostics gt Easy Trace Profiles gt Bluetooth headset profile Bluetooth headset profile Component registrar Data Access service Media control service OpenStage client management Voice engine service Media processing service Bluetooth service Bluetooth headset profile File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Component registrar Data Access service Media control service OpenStage client management Voice engine service Media processing service Bluetooth service Download trace file 1048576 0 TRACE TRAC TRAC LOG TRAC TRACE TRACE
140. ad and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to Screensaver L Administration File Transfer Screensaver 2 Press the gt key A context menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 3 150 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 9 Ringer File Custom ring tones can be uploaded to the phone of the file are not valid the file will not be stored in the phone The file size for a ringer file is limited to 1 MB If the file is too large or the contents The following file formats are supported e WAV format The recommended specifications are e Audio format PCM e Bitrate 16 kB sec e Sampling rate 8 kHz e Quantization level 16 bit e MIDI format e MPS format OpenStage 60 80 only The OpenStage 60 80 phones are able to play MP3 files from 32 kbit s up to 320 kbit s As the memory for user data is limited to 8 MB a con stant bitrate of 48 kbit sec to 112 kbit s and a length of max 1 minute is recommended Although the phone software can play stereo files mono files are recommended as the phone has only 1 loudspeaker See the following table for estimated file size mono files Length 64 kbit s 80 kbit s 96 kbit s 112 kbit s 0 15 min 0 12 MB
141. age Family Administration Manual DAS connection DAS connection Certificate management LOG Component registrar TRACE Health service LOG DLS client management LOG Service framework TRACE DAS connection V2R2 DAS connection File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Certificate management LOG Component registrar TRACE Health service LOG DLS client management LOG Service framework TRACE Download trace file Download saved trace file DLS data errors DLS data errors Cerificate management LOG Component registrar TRACE Data Access service TRACE Health service LOG DLS client management TRACE OpenStage client management LOG Service framework TRACE A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 37 Technical Reference Menus DLS data errors V2R2 DLS data errors File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Certificate management Component registrar Data Access service Health service DLS client management OpenStage client management Service framework Download trace file 1048576 0 O LOG TRAC TRA
142. agnostics gt Easy Trace Profiles gt DAS connection DAS connection Cerificate management LOG Component registrar TRACE Health service LOG DLS client management LOG Service framework TRACE A31003 01010 M100 17 76A9 09 09 2010 3 202 OpenScape Voice OpenStage Family Administration Manual DAS connection File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Certificate management LOG Component registrar TRACE Health service LOG DLS client management LOG Service framework TRACE Download trace file Download saved trace file 3 24 7 7 DLS Data Errors Diagnostics gt Easy Trace Profiles gt DLS data errors DLS data errors Certificate management Component registrar Data Access service Health service DLS client management OpenStage client management Service framework DLS data errors File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start lal Trace levels for components Certificate management LOG Component registrar Data Access service Health service DLS client management OpenStage client management Service framework Download trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual TRAC
143. al parameters to be sent to the server e Method HTTP method used for transfer Value range GET POST e Web server user ID User id for user authentication at the server e Web server password Password for user authentication at the server e LED controller URI Indicates the state of the call number specified A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 93 Administration Free Programmable Keys e Push support V2R2 Enables or disables LED control by push requests from the server e Symbolic name V2R2 Assigns a push request to the appropriate free programmable key resp fixed function key Administration via WBM System gt Features gt Program keys gt Send URL Send URL Message details Protocol HTTPS ss Web server address Parameters key1 value 1 amp key2 value2 Method GET Authenticate phone Web server user ID Web server password SIP response handling LED controller URI A31003 01010 M100 17 76A9 09 09 2010 3 94 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 30 Built in Forwarding V2R2 This function is equivalent to the function described in Section 3 8 1 Programmable Call For warding Key V2 As a programmable key function this is relevant for OpenStage 15 phones which have no fixed forwarding key System gt Features gt Program keys Built in fwd Ke
144. and phone to exchange vendor specific data exclusively The data is disclosed from other clients In the following the configuration of vendor classes is explained both for a Windows DHCP Server and for Unix Linux Configuration of the Windows DHCP Server For DHCP servers on a pre SP2 Windows 2003 Server Windows 2003 Server contains a bug that prevents you from using the DHCP con sole to create an option with the ID 1 for a user defined vendor class Instead this entry must be created with the netsh tool in the command line DOS shell You can use the following command to set the required option without error mes sage so that it will appear in the DHCP console afterwards netsh dhcp server add optiondef 1 Optipoint element 001 STRING 0 vendor OptilpPhone comment Tag 001 for Optipoint The value Siemens for optiPoint Element 1 can then be re assigned using the DHCP console This error was corrected in Windows 2003 Server SP2 1 Inthe Windows Start menu select Start gt Programs gt Administrative Tools gt DHCP 2 Inthe DHCP console menu right click the DHCP server in question and select Define Vendor Classes in the context menu ee Action View e amale Jere ag Tree disv10nr03 218 1 92 27 E DHCP Contents of DHCP Server Status pie cas 218 1 92 0 lab k Active a o fal Scope Display Statistics pea 1 AC New Scope Ac New Superscope LA Rt New Multicast Scope
145. appears In the Discovery mode menu select Manual settings O atio ele Discovery mode LLDP MED with DHCP vw back to IP ci LLDP MED with DHCP _ a DH CP used 3 The dialog window IP configuration appears with a reduced choice of parameters Enter the IP address and the Subnet mask If applicable enter the Default route and the VLAN ID When finished click Submit IP configuration IP address Subnet mask 255 255 255 0 Default route 192 168 1 2 VLAN ID Discovery mode M A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 19 Administration IP Network Parameters 4 After the phone s network service has restarted the other IP parameters can be configured IP configuration change mode LLDP MED Enabled DHCP Enabled DHCP lease reuse IP address 192 168 1 244 Subnet mask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask 192 168 1 2 VLAN discovery M VLAN ID HTTP proxy Administration via Local Phone L Administration Network l IP Configuration IP address Subnet mask 3 20 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters 3 3 4 Default
146. arameter determines the behaviour of a call over the DSS line at the tar get phone If set to Direct any forwarding and Do not Disturb settings on the target phone will be overridden so that a call will always alert If set to Line type is set to Normal this is not the case and the call will be treated like a regular call Action on calls defines the handling of an active call when pressing the DSS key If set to Consult the user has an option to start a consultation with the DSS target If set to Transfer the user can only transfer the call to the DSS target If No action is selected pressing the DSS key will have no effect When Allow in Overview is set to Yes the line corresponding to the DSS key will be visible in the line overview on the phone s display A31003 01010 M100 17 76A9 09 09 2010 3 114 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset Data required Key label lt key number gt Label to be displayed on the display Default DSS Address SIP Address of Record of the destination that is assigned to the DSS key Realm SIP Realm of the DSS destination User ID SIP user ID of the DSS destination Password Password corresponding to the SIP user ID Outgoing calls Determines whether forwarding and DND at the target phone will be over ridden on a DSS call Value range Normal Direct Default Normal Action on calls Handling of an active
147. at can provide different priority to different users or data flows or guarantee a certain level of performance to a data flow in accordance with requests from the application program The OpenStage phone allows for the setting of QoS parameters on layer 2 and layer 3 DiffServ QDC QoS Data Collection A HiPath IP service that is used to collect data from HiPath products in order to analyze their voice and network quality QCU Quality of Service Data Collection Unit A service tool that collects QoS report data from IP endpoints QoS Quality of Service Provides different priority to different users or data flows or guarantee a certain level of performance to a data flow R RAM Random Access Memory Memory with read write access ROM Read Only Memory Memory with read only access RTCP Realtime Transport Control Protocol Controls the gt RTP stream and provides information about the status of the transmission like QoS parameters RTP Realtime Transport Protocol This application layer protocol has been designed for audio and video communication Typically the underlying protocol is gt UDP S SDP Session Description Protocol Describes and initiates multimedia sessions like web con ferences The informations provided by SDP can be processed by gt SIP A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual X 5 Glossary SIP Session Initiation Protocol Signaling prot
148. aving time zone which is characterized by the start and end date for daylight saving time The Difference minutes provides the time difference for daylight saving time in minutes This parameter is required also when Auto time change is enabled In Germany for instance as in most countries this is 60 3 5 4 1 SNTP is available but no automatic configuration by DHCP server Data required e SNTP IP address IP address or hostname of the SNTP server e Timezone offset hours Shift in hours corresponding to UTC e Daylight saving Enables or disables daylight saving time in conjunction with Auto time change Value range Yes No e Difference minutes Time difference when daylight saving time is in effect e Auto time change Auto DST Enables or disables automatic control of daylight saving time according to the Time zone Value range Yes No e Time zone DST zone Area with common start and end date for daylight saving time Value range Australia 2007 ACT South Australia Tasmania Victoria Australia 2007 New South Wales Australia Western Australia Australia 2008 ACT New South Wales South Australia Tasmania Victoria Brazil Canada Canada Newfound land Europe Portugal United Kingdom Europe Finland Europe Rest Mexi co United States A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 39 Administration System Setti
149. bc d e t q Rok 1 Kk imn o pd pst abc 123 4 gt R 5 Navigate to the Find option and press 6 If the query was successful at least one entry will be listed in the following manner AS Thu 10 25 07 4300 AR Corporate Personal 1 Doe John A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 15 Examples and HowTos How to Set Up the Corporate Phonebook LDAP 5 16 Navigate to the desired entry and press gt on the TouchGuide to open the context menu You can select one of the following options e Dial the Business 1 number e Dial the Mobile number Have the entry s details that is all attributes displayed e Start a new search e Clear the list of search results 1213 3 Thu 10 25 07 4300 Corporate Per Persona Options 4 Dial Details f Find Clear 4 Doe John A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos An LLDP Med Example 5 4 An LLDP Med Example The following example illustrates the mode of operation of LLDP MED In order to evoke a re action from LLDP MED the LAN switch has been set to auto negotiation whereas the phone s LAN port see Section 3 2 1 LAN Port Settings is set to 100Mbit s hence a fixed value This configuration error is discovered by LLDP MED The following sceenshots from the phone s lo cal menu will show the err
150. ble after about 15 sec e Round trip delay threshold exceeded Set to true if the average round trip delay threshold value was exceeded in the report interval e Count of lost packets Number of packets lost in the course of speech decoding e Count of discarded packets Number of the packets discarded without transferring the contents e Periods of lost packets Number of observation intervals in which the threshold for lost packets was exceeded e Consecutive packet loss CPL List of sequences consecutive packets that were all lost grouped according to the amount of packets per sequence The first number in the list counts single lost packets the second number counts sequences of two lost packets and so on The last number counts sequences of more than 10 lost packets e Periods of consecutive lost packets Number of observation intervals in which the threshold for consecutive lost packets was exceeded e Consecutive good packets CGP List of sequences consecutive packets that were all processed grouped according to the amount of packets per sequence The first number in the list counts single good packets the second number counts sequences of two good packets and so on The last number counts sequences of more than 10 good packets All values are reset to 0 after an interval without packet loss e Periods of consecutive good packets Number of intervals in which the count of lost packets went below the threshold e Count of jitter
151. blems Component registrar TRACE Health service LOG Application framework TRACE Call View TRACE Communications TRACE CSTA service TRACE Desktop TRACE SIP signalling DEBUG Messaging application problems File size Max 6290000 bytes 1048576 Trace timeout minutes Automatic clear before start O Trace levels for components Component registrar Health service Application framework Call View Communications CSTA service ACE Desktop ACE SIP signalling DEBUG Download trace file Dowmload saved trace file 3 24 7 15 Mobility Diagnostics gt Easy Trace Profiles gt Mobility problems Mobility problems Administration TRACE Data Access service TRACE DLS client management LOG Mobility service TRACE A31003 01010 M100 17 76A9 09 09 2010 3 208 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics Mobility problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Administration TRACE Data Access service TRACE DLS client management LOG Mobility service TRACE Download trace file Download saved trace file 3 24 7 16 Phone administration Diagnostics gt Easy Trace Profiles gt Phone administration problems Phone administration problems Administrat
152. buffer overruns Number of packets rejected because the jitter buffer was full e Count of jitter buffer under runs Increased by one whenever the decoder requests new information on decoding and finds an empty jitter buffer e Codec change on the fly The value is 1 if there has been a codec or SSRC change dur ing the observation period and O if there has been no change e Periods with at least one threshold exceeded Number of observation intervals with at least one threshold exceedance If there is no data the value is 255 The threshold values included are A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 221 Administration Diagnostics e maximum jitter e lost packets e consecutive lost packets e consecutive good packets e HiPath Switch ID Unique number identifying the HiPath switch to which the endpoints are assigned e LTU number In HiPath 4000 only the shelf identification is taken from the shelf containing a gateway e Slot number The slot number where the phoneis connected in the shelf Endpoint type Type of the local phone e Version Software version of the local phone e Subscriber number type Type of subscriber number assigned to the local phone The possible types are e 1 local number extension only e 2 called number network call e 3 E 164 number of the local phone e Subscriber number Subscriber number of the local phone e Call ID SIP ca
153. ch start with the same digits e Minimum length The dial plan rule will not initiate the sending of digits until at least this number of digits have been entered However the digits will be sent after the delay config ured in User menu gt Configuration gt Outgoing calls gt Autodial delay seconds A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 19 Examples and HowTos Dial Plan V2 e Maximum length Automatic sending will occur when this number of digits have been di aled If not specified then the digits will be sent when the timer expires or a terminating character is entered e Timer This indicates the timeout to be used for subsequent digit handling If not specified the default timer value is used User menu gt Configuration gt Outgoing calls gt Autodial de lay seconds e Terminating character A or character which indicates that the preceding digits should be considered complete even though the maximum length may not be reached However the reach the minimum length must be reached by the string built from the digits entered and the terminating characters e Special indication e E Emergency If this character is entered here the digits matching this rule will be sent even if the phone is locked The number will be dialed immediately even when immediate dialing is disabled and the phone is on hook e b bypass The phone lock is bypassed Th
154. count FTP username FTP password eeesee FTP path HTTPS base URL Filename After submit do nothing A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 21 Technical Reference Menus Hold music Hold music Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eececeee FTP path HTTPS base URL Filename After submit do nothing Picture Clip Picture Clip Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eeeeee FTP path HTTPS base URL Filename After submit do nothing LDAP Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eee FTP path HTTPS base URL Filename After submit do nothing 4 22 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Logo Use defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eecesee FTP path HTTPS base URL Filename After submit
155. d Memory Information The processes currently running on the phone s operating system as well as their CPU and memory usage can be monitored here 100 processes are monitored on the web page For fur ther information please refer to the manual of the top command for Unix Linux systems or to related documentation With firmware version V2 the amount of free memory is checked on a regular basis in order to prevent problems caused by low memory This check determines whether a recovery is nec essary When Disable reboot is checked no reboot will take place when a memory problem has been found However recovery requires a reboot The recovery process will be triggered when the available main memory RAM falls below a given threshold value As memory consumption is assumed to be higher during working hours two thresholds are configurable The High Threshold MBs parameter defines the threshold for off time For OpenStage 15 20 40 the default value is 10 MB and for OpenStage 60 80 it is 30 MB With Low Threshold MBs the threshold for off time is defined For OpenStage 15 20 40 the default value is 8 MB and for OpenStage 60 80 it is 20 MB The beginning and end of the working hours are defined in 24 hours format with Working Hour Start Default 5 and Working Hour End Default 24 When memory shortage has occured information about the incident is written to a log file which can be viewed via the Download memory info file link
156. d at the administrator interface For details on LLDP MED please refer to the ANSI TIA 1057 standard For a network configuration example that shows LLDP MED in operation please refer to Section 5 4 An LLDP Med Example Displayed Data Extended Power Power Consumption relevant for PoE Network policy voice VLAN ID and QoS Quality of Service parameters for voice trans port Network policy signalling VLAN ID and QoS Quality of Service parameters for sig nalling LLDEP MED capabilities The LLDP MED TLVs supported by the phone and the switch as well as the specific device class they belong to MAC_Phy configuration Identifies the possible duplex and bit rate capability of the send ing device its current duplex and bit rate capability and whether theses settings are the result of auto negotiation during the initialization of the link or of manual set override ac tions System capabilities The devices advertise their potential and currently enabled func tions e g Bridge Telephone TTL Time To Live This parameter determines how long the TLVs are valid When expired the device will send a new set of TLVs A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 185 Administration Diagnostics View Data From WBM Diagnostics gt LLDEP MED TLVs LLOP MED TLWS Recelved ers Aca Oee 27 10 31 14 2006 Chanta Tb TL hara PRD HELBGCE
157. different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This product is a UL Listed Accessory T E in U S A and Canada This equipment also complies with the Part 68 of the FCC Rules and the Industrie Canada CS 03 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1 1 Overview Maintenance Notes 1 2 Maintenance Notes WZ Do not operate the telephone in environments where there is a danger of explosions ARA Use only original Siemens accessories Using other accessories may be dangerous and will invalidate the warranty and the CE mark p Never open the telephone or a key module If you encounter any problems contact L System Support 1 3 About the Manual The instructions within this manual will help you in administering and maintaining the Open Stage phone The instructions contain important information for safe and proper operation of the phones Follow them carefully to avoid improper operation and get the most out of your multi function telephone in a network environment This guide is intended for service providers and network administrators who administer VolP services using the OpenStage phone and who have a fundamental understanding of SIP The tasks described in this guide are not intended for end users Many of these tasks affect the abil ity of a phone to function on the network and re
158. e This is achieved by the phone sending periodic re INVITEs to keep the session alive If no re INVITE is received before the interval passes the session is considered terminated Both phones are supposed to terminate the call and stateful proxies can remove any state for the call This feature is sufficiently backward compatible such that only one end of a call needs to im plement the SIP extension for it to work The parameter Session timer enabled determines whether the mechanism shall be used and Session duration Seconds sets the expiration time and thus the interval between refresh re INVITEs a session In these cases the Session timer must be deactivated Some server environments support their own mechanism for auditing the health of Data required e Session timer enabled Activates or deactivates the session timer mechanism Value range Yes No Default value No e Session duration seconds Sets the expiration time for a SIP session Default 3600 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 49 Administration System Settings Administration via WBM System gt Registration Registration SIP Addresses SIP server address 192 168 1 20 SIP registrar address 192 168 1 20 SIP gateway address SIP Session Session timer enabled Session duration seconds Registration timer seconds 3600 Server type HiQ8000 Realm User ID Password
159. e phone assumes that the server had died and then attempts to contact the backup server if con figured If there is no backup server configured the phone just tidies up internally The data is given in milliseconds The default value is 32 000 for OpenScape Voice the rec ommended setting is 3 7 seconds 3700 ms Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain N SIP transport UDP Response timer ms 32000 NonCall trans ms 32000 Reg backoff seconds 60 Connectivity check timer seconds 0 Administration via Local Phone L Administration System SIP Interface Call trans ms A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 53 Administration System Settings 3 5 9 3 Non INVITE Transaction Timer The NonCall trans timer is started whenever the phone sends a non INVITE message to the SIP server If the timer expires before the phone gets a response from the SIP server the phone assumes that the server had died and then attempts to contact the backup server if con figured If no backup server is configured the phone will just tidy up internally The data is given in milliseconds The default value is 32 000 for OpenScape Voice the rec ommended setting is 6 seconds 6000 ms Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain LE ii SIP tra
160. e IP address remote IP address of the remote phone that took part in the session e Port number remote RTP sending port of the local phone e SSRC receiving RTP Source Synchronization Identifier of the local phone e SSRC sending RTP Source Synchronization Identifier of the remote phone e Codec Number of the Payload Type applied in the session see RFC 3551 Table 4 and 5 Maximum packet size Maximum size in ms of packets received during the report inter val A31003 01010 M100 17 76A9 09 09 2010 3 220 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics e Silence suppression Number of silence suppression activation objects found in the RTP stream received A silence suppression activation object is defined as a period of silence when no encoded voice signals were transmitted by the sender e Count of good packets Total amount of good packets e Maximum jitter Maximum jitter in ms found during the report interval e Maximum inter arrival jitter Maximum of the interarrival jitter values in ms The interar rival jitter is the smoothed absolute value of the jitter measurements It is calculated con tinuously For details about the calulation see RFC 3550 e Periods jitter threshold exceeded Number of observation intervals in which the threshold for maximum jitter was exceeded e Roundtrip delay Average value of delay calculated for each RTCP packet The first value is availa
161. e assigned Y Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned 0 00 4100 A Y N Clear no feature assigned Clear no feature assigned o Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned N alae 3103210132191229 Clear no feature assigned Clear no feature assigned Fixed keys V2R0 O Fixed Keys To assign a new function to a key select from the drop down list box To view or modify the parameters associated with the key use the Edit button Function Key Serverfeature Y Forwarding Fixed keys V2R1 Fixed Keys To assign a new function to a key select from the drop down list box To view or modify the parameters associated with the key use the Edit button Forwarding key Release key Voice recognition key Built in forwarding Built in release v Built in voice recognition Y A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 19 Technical Reference Menus Keyset operation V1R5 K
162. e dialplan which can contain up to 48 different rules It is very important that the phone s dial plan does not interfere with the dial plan in the SIP server PBX or public network The dial plan can be created and uploaded to the phone using the DLS please refer to the De ployment Service Administration Manual The DLS can also export and import dial plans in csv format For details about the composition of a dial plan please refer to Section 5 5 Dial Plan V2 The current dial plan along with its status enabled disabled and error status can be displayed on the WBM via Diagnostics gt Fault trace configuration gt Download dial plan file With software version V2R2 the Dial plan ID and the Dial plan status is displayed in the local menu To make use of the dial plan facility the following requirements must be met e A correct dial plan is loaded to the phone e Inthe user menu Allow immediate dialing is enabled e Dial plan enabled is checked Administration via WBM User menu gt Configuration gt Outgoing calls gt Allow immediate dialing Outgoing calls Autodial delay seconds 6 Allow callback busy Allow callback no reply Allow busy when dialling Allow transfer on ring A31003 01010 M100 17 76A9 09 09 2010 3 124 OpenScape Voice OpenStage Family Administration Manual Administration Dialing System gt Features gt Configuration gt Dial plan enabled Configurati
163. e is not available with every system 423 not 123 lt SIP SERVER ADDRESS gt A full address in this place might cau It is recommended not to enter the full URI but only the user part For instance enter se a conflict when OpenScape Voice uses multiple nodes Administration via WBM System gt Features gt Services Services Message waiting server address _ Conference URI Group pickup URI Code for callback busy Code for callback no reply Code for callback cancel all BLF pickup code 3 6 10 Call Recording V2R2 When call recording is activated the audio of an established call is transmitted to a central voice recorder which acts as a regular SIP endpoint The audio mixing is done by the phone like in a local conference The behaviour of the phone is configurable The Recorder adress is the SIP DN or call number of the voice recorder Recording mode determines if and how call recording will be activated When set to Dis abled no call will be recorded and the corresponding FPK function see Section 3 7 24 Call recording V2R2 is disabled When set to Manual call recording can be started and stopped with the FPK function With Auto start call recording is started when a call is estab lished and can be stopped with the FPK function When All calls is selected call recording is started when a call is established and can not be stopped with the FPK function Audible notif
164. e is played when a call is put on hold The file size for a Music on Hold file is limited to 1MB If the file is too large or the contents of the file are not valid the file will not be stored in the phone The following formats for Music on Hold are supported e Proprietary Music on Hold format for optiPoint 410 420 phones e WAV format The recommended specifications are e Audio format PCM e Bitrate 16 kB sec e Sampling rate 8 kHz e Quantization level 16 bit e MIDI format e MP3 format OpenStage 60 80 only A bitrate of 48 kB sec is recommended 3 14 4 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use Default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Val ue range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP FTP Server address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password correspondin
165. e number will be dialed immediately even when immediate dialing is disabled if the phone is off hook e Comment A remark on this dial plan entry e Terminator sent If set to true the terminating character is sent to the server along with the dial string proper If set to false the dial string is sent without the terminating character A31003 01010 M100 17 76A9 09 09 2010 5 20 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Dial Plan V2 5 5 3 How To Set Up And Deploy A Dial Plan For creating and deploying a dial plan to an OpenStage phone a working installation of the DLS version V2R4 onwards is required This HowTo describes the creation of a simple dial plan for OpenStage phones by example Unless otherwise stated the actions described under neath are made in the DLS 1 oa F O DP Log on to the DLS with an account that has suitable rights for deploying a dial plan For details please refer to the Deployment Service Administration Manual Navigate to IP Devices gt IP Phone Configuration gt Features gt Dialplan tab Check Dialplan if not checked already Enter a suitable Dialplan ID Click on to create the first dial plan rule Enter the following data Parameter Value Description Remarks Digit string 3 This rule matches numbers beginning with 3 For in stance theses might be internal numbers Action S When all criteria are met the number is sent to the
166. eatures Keyset operation is Preview mode Preview timer 3 9 4 Immediate Ring Administration Multiline Appearance Keyset Enables or disables the preset delay for all line keys This feature only applies to keyset lines The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Immediate ring Immediate ring Key label 3 Immediate ring A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 111 Administration Multiline Appearance Keyset 3 9 5 Direct Station Select DSS This feature is available only on OpenStage 15 40 60 80 and requires HiPath V 3 0 A DSS key is a special variant of a line key It enables a direct connection to a target phone allowing the user to pick up or forward a call alerting the DSS target and make complete a call to the DSS target 3 9 5 1 General DSS Settings These parameters define the behaviour of all DSS keys Generally it is advisable to restrict the user s possibilities to modify line keys includ ing DSS keys This can be achieved solely by the DLS For further instructions see the DLS Administration Guide If the user picks up an incoming call for the DSS target by pressing the associated DSS key the call is forwarded to the user s primary line Thereafter the user s phone rings and the user can accep
167. ecific Routing 3 22 K Keypad 1 4 1 5 1 6 1 7 L LAN 6 3 LAN Port 3 5 LDAP 6 3 LDAP Template Download 3 142 Line Key Configuration 3 98 Local Area Code Local National Code 3 118 Local Country Code International Code 3 118 Local Enterprise Number 3 118 Local National Code Local Area Code 3 118 Logo Create 5 5 Logo Download 3 145 M MAC Address 6 4 OpenScape Voice OpenStage Family Administration Manual Z 1 Index MDI X 3 5 6 4 MIB 6 4 Multiline Keyset 3 98 Music on Hold Download 3 136 MWI 3 68 MWI Message Waiting Indicator 6 4 N National Prefix Trunk Prefix 3 118 O OpenScape Voice Registration 2 25 Operator Code 3 118 Outbound Proxy 3 47 P Password change 3 177 Password enter 3 1 PBX 6 4 Phone Software Download 3 133 Picture Clips Download 3 139 PoE Power over Ethernet 2 5 6 4 Program timer FPK 3 79 PSTN 6 5 PSTN Aaccess Code 3 118 Q QCU 3 29 QoS 3 14 R Recorder adress 3 71 Recording mode 3 71 RTP 6 5 S Screensaver Download 3 148 SIP Registration 3 45 Server Addresses 3 42 Server Ports 3 44 Session Timer 3 49 Transport Protocol 3 48 SNMP 3 28 6 6 Subnet Mask 2 9 T TCP 6 6 Terminal Number 2 9 3 34 Timeout Not used 3 77 Timer FPK programming 3 79 Timezone Offset 2 10 3 39 TLS 6 6 TouchGuide 1 4 1 5 1 6 1 7 TouchSlider 1 4 Transfer on hangup 3 65 Transfer on Ring 3 65 Trunk Prefix National Prefix 3 118 U
168. ection 3 17 1 Server address gt Section 3 17 1 Server port gt Section 3 17 1 Protocol gt Section 3 17 1 Program name gt Section 3 17 1 Use proxy gt Section 3 17 1 XML trace enabled gt Section 3 17 1 Debug program name gt Section 3 17 1 Number of tabs gt Section 3 17 1 1 Tab 1 display name gt Section 3 17 1 1 Tab 1 application name gt Section 3 17 1 1 Tab 2 display name gt Section 3 17 1 1 Tab 2 application name gt Section 3 17 1 1 Tab 3 display name gt Section 3 17 1 1 Tab 3 application name gt Section 3 17 1 1 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 57 Technical Reference Menus Menu 4 58 L Auto restart Add application Display name Application name Server address Server port Protocol Program name Use proxy XML trace enabled Debug program name Number of tabs Tab 1 display name Tab 1 application name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Auto restart Network IP configuration IPv4 configuration Discovery mode Use LLDP Med Use DHCP DHCP reuse IP address Subnet mask Route default DNS domain Primary DNS Secondary DNS Route 1 IP Route 1 gateway Route 1 mask
169. ed conference that has been initiated by bridging When bridging shall be used it is highly recommended to configure the phone for a A31003 01010 M100 17 76A9 09 09 2010 3 106 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset Data required Rollover ring Determines if a ring tone will signal an incoming call while a call is active Value range No ring Alert beep Alert ring Default Alert beep LED on registration Determines if line LEDs will signal SIP registration Value range Yes No Default Yes Originating line preference Selects the line to be used for outgoing calls Value range Idle line Primary Last None Default Idle line Terminating line preference Determines which line with an incoming call shall be select ed for answering Value range Ringing line Incoming Incoming PLP Ringing PLP None Default Idle line Line action mode Determines the consequence for an established connection when the line key is pressed Value range Hold Release Default Hold Show focus Determines whether the line key LED blinks or is steady when it is in use Value range Yes No Default Yes Reservation timer Sets the period in seconds after which a line reservation is cancelled If set to O the reservation timer is deactivated Default 60 Forward indication Activates or deactivates the indication of sta
170. ed registration Administration via WBM System gt Registration Registration SIP Addresses SIP server address 192 168 1 165 SIP registrar address 192 168 1 165 SIP gateway address SIP Session Session timer enabled Session duration seconds Registration timer seconds 3600 Server type OS Voice v Realm User ID Password SIP Survivability Backup registration allowed Backup proxy address Backup registration timer seconds Backup transport Backup OBP flag Administration via Local Phone L Administration L 7 Registration SIP Session Registration timer Server type Realm User ID Password A31003 01010 M100 17 76A9 09 09 2010 3 46 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 7 SIP Communication 3 5 7 1 Outbound Proxy If this option set to Yes the phone routes outbond requests to the configured proxy The out bound proxy will fulfill the task of resolving the domain contained in the SIP request If No is set the phone will attempt to resolve the domain by itself If a Default OBP Outbound Proxy domain is set and the number or name dialed by the user does not provide a domain this value will be appended to the name or number Otherwise the domain of the outbound proxy will be appended Data required e Outbound proxy Determines whether an outbound proxy is used or not Value range Yes No D
171. ee Section 3 3 6 1 DNS Domain Name 2 3 8 Vendor Specific VLAN Discovery And DLS Address The VLAN ID can also be configured by LLDP MED see Section 3 2 2 2 Automatic VLAN discovery using LLDP MED If the phone is to be located in a VLAN Virtual LAN a VLAN ID must be assigned In case the VLAN shall be provided by DHCP VLAN Discovery must be set to DHCP see Section 3 2 2 1 Automatic VLAN discovery using DHCP If a DLS Deployment Service server is in use its IP address must be provided It is recom mended to configure the DLS server address by DCHP as this method enables full Plug 8 Play having received the DLS address from DHCP the phone will contact the DLS during star tup Provided that the DLS is configured appropriately it will send all necessary configuration data to the phone Additionally this method is relevant to security as it ensures the authenticity of the DLS server For manual configuration of the DLS server address see Section 3 3 7 Configuration amp Up date Service DLS For the configuration of vendor specific settings by DHCP there are two alternative methods 1 the use of a vendor class or 2 the use of DHCP option 43 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 11 Startup Quick Start 2 3 8 1 Using a Vendor Class It is recommended to define a vendor class on the DHCP server thus enabling server
172. eeded v Report interval seconds 60 Observation interval seconds 0 Minimum session length 100 millisecond units 20 Codec independent threshold values Maximum jitter milliseconds Average round trip delay milliseconds Non compressing codec threshold values Lost packets per 1000 packets Consecutive lost packets Consecutive good packets Compressing codec threshold values Lost packets per 1000 packets Consecutive lost packets Consecutive good packets Resend last report A31003 01010 M100 17 76A9 09 09 2010 3 218 OpenScape Voice OpenStage Family Administration Manual Administration via Local Phone l Administration Network l QoS Reports Generation Mode Report interval Observe interval Minimum session length Send now Thresholds Maximum jitter Round trip delay Non compressing Lost packets K Lost consecutive Good consecutive Compressing Lost packets K Lost consecutive Good consecutive A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 219 Administration Diagnostics 3 24 9 2 View Report OpenStage phones generate QoS reports using a HiPath specific format QDC QoS Data Col lection The reports created for the last 6 sessions i e conversations can be viewed on the WBM To enable the generation of reports
173. efault No e Default OBP domain Alternative value for the domain that is given in the outbound re quest Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain SIP transport Response timer ms NonCall trans ms Reg backoff seconds Connectivity check timer seconds Administration via Local Phone l Administration System SIP Interface Outbound proxy Default OBP domain A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 47 Administration System Settings 3 5 7 2 SIP Transport Protocol Selects the transport protocol to be used for SIP messages The values UDP TCP and TLS are available The default is UDP Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain SIP transport Response timer ms NonCall trans ms Reg backoff seconds Connectivity check timer seconds Administration via Local Phone L Administration L om SIP Interface SIP transport A31003 01010 M100 17 76A9 09 09 2010 3 48 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 8 SIP Session Timer Session timers provide a basic keep alive mechanism between 2 user agents or phones This mechanism can be useful to the endpoints concerned or for stateful proxies to determine that a session is still aliv
174. ence suppression Suppression of data transmission on no conversation Value range On Off Default Off e Packet size Size of RTP packets in milliseconds Value range 10 ms 20ms 30ms Automatic Default Automatic e G 711 Parameters for the G 711 codec Value Range Choice 1 Choice 2 Choice 3 Disabled Enabled Default Choice 1 e G 729 Parameters for the G 729 codec Value Range Choice 1 Choice 2 Choice 3 Disabled Enabled Default Choice 2 e G 722 Parameters for the G 722 codec Value Range Choice 1 Choice 2 Choice 3 Disabled Enabled Default Disabled A31003 01010 M100 17 76A9 09 09 2010 3 162 OpenScape Voice OpenStage Family Administration Manual Administration Speech Administration via WBM Speech gt Codec preferences Codec preferences Silence suppression O Packet size Automatic Y 6 711 ranking Mm Go z 6 729 ranking A GO Administration via Local Phone l Administration Pes Codec Preferences Silence suppression Packet size G 711 G 729 G 722 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 163 Administration Speech 3 16 3 Audio Settings The usage of microphone and speaker for speakerphone mode can be controlled by the ad ministrator Both microphone and loudspeaker can be switched on or off separately By default both mi c
175. er port specify the IP address and host name as well as the port used by the LDAP server If the Authentication is not set to Anony mous the user must authenticate himself with the server by providing a User name and a cor responding Password The user name is the string in the LDAP bind request e g C GB O SIEMENS COMM OU COM L NTH CN BAYLIS MICHAEL The internal struc ture will depend on the specific corporate directory For a quick guide on setting up LDAP on an OpenStage phone please refer to Section 5 3 How to Set Up the Corporate Phonebook LDAP With firmware V2 the OpenStage 60 80 GUI features a new search field for LDAP requests The search string is submitted to the LDAP server as soon as the key is pressed or when the Search trigger timeout expires Data required e Server address IP address or hostname of the LDAP server e Server port Port on which the LDAP server is listening for requests Default 389 e Authentication Authentication method used for connecting to the LDAP server value range Anonymous Simple Default Anonymous e User name User name used for authentication with the LDAP server in the LDAP bind re quest e Password Password used for authentication with the LDAP server A31003 01010 M100 17 76A9 09 09 2010 3 158 OpenScape Voice OpenStage Family Administration Manual Administration Corporate Phonebook Directory Settings e Search trigger timeout V2 T
176. espe cially in streaming media applications such as gt VolP Reliability and order of packet de livery are not guaranteed as opposed to gt TCP but gt UDP is faster and more efficient URI Uniform Resource Identifier A compact string of characters used to identify or name a re source A31003 01010 M100 17 76A9 09 09 2010 X 6 OpenScape Voice OpenStage Family Administration Manual Glossary URL Uniform Resource Locator A special type of gt URI which provides means of acting upon or obtaining a representation of the resource by describing its primary access mechanism or network location V VLAN Virtual Local Area Network A method of creating several independent logical networks within a physical network For example an existing network can be separated into a data and a voice VLAN VolP Voice over IP A term for the protocols and technologies enabling the routing of voice con versations over the internet or through any other gt IP based network W WAP Wireless Application Protocol A collection of protocols and technologies aiming at en abling access to internet applications for wireless devices WAP can also be used by the OpenStage phone WBM Web Based Management A web interface which enables configuration of the device using a standard web browser WML Wireless Markup Language An XML based markup language which supports text graphics hyperlinks and forms on a gt WAP browser WSP Wireless Sess
177. ess the w key briefly scroll down Hold down scroll to end of list OpenStage 15 Use the navigation keys to navigate and execute administrative actions in the administration menu Press the a key briefly scroll up Press the key E A confirm entries perform an action A OK v Press the w key O A In idle mode Open idle menu In lists and menues scroll down 4 Select a parameter If a parameter is set by choosing a value from a selective list an arrow symbol appears in the parameter field that has the focus Press the key to enter the selective list Use the Sensor Wheel resp the a and v key to scroll up and down in the selective list To select a list entry press the key 5 Enter the parameter value For selecting numbers and characters you can use special keys See the following table Function Switch to punctuation and special characters ES Toggle between lowercase characters uppercase characters and digits in the following order Abc gt abc gt 123 gt ABC gt back to start A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 3 Administration Access via Local Phone OpenStage 60 80 If a parameter is set by entering a number or character data the onscreen keypad is used Press the key to enter the editor Within the editor solely use the key numbers or the Sensor Wheel for selecting nu
178. eyset Administration via Local Phone The configuration of a line via Local phone is only possible when the line key has been created via Web interface or DLS before L Administration system Features Gonigureation Keyset Lines Details For Keyset Line lt xx gt Address E Ring on off Selection order A31003 01010 M100 17 76A9 09 09 2010 3 104 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset 3 9 2 Configure Keyset Operation The following parameters provide general settings which are common for all keyset lines The Rollover ring setting will be used when during an active call an incoming call arrives on a different line If no ring is selected the incoming call will not initiate a ring If alert ring is selected a 3 seconds burst of the configured ring tone is activated on an incoming call alert beep selects a beep instead of a ring tone Standard ring tone selects the default ringer LED on registration determines whether the line LEDs will be lit for a few seconds if they have been registered successfully with the SIP server on phone startup The Originating line preference parameter determines which line will be used when the user goes off hook or starts on hook dialing originating line preference When a terminating call exists the terminating line preference takes priority over The following preferences can be configu
179. eyset operation Rollover ring alert beep LED on registration Originating line preference idle line Terminating line preference ringing line Line action mode hold Show focus Reservation timer seconds 60 Forwarding indicated O O Preselect mode Preselect timer Keyset operation V2 Keyset operation Rollover ring alert beep LED on registration Originating line preference idle line Terminating line preference ringing line Line action mode hold Show focus Reservation timer seconds 60 Forwarding indicated O Preselect mode single button Preselect timer Preview mode Preview timer Services Services Message waiting server address Conference URI Group pickup URI Code for callback busy Code for callback no reply Code for callback cancel all BLF pickup code A31003 01010 M100 17 76A9 09 09 2010 4 20 OpenScape Voice OpenStage Family Administration Manual Security Security SIP server certificate validation Backup SIP server certificate validation Use secure calls Defaults Defaults Download method FTP Server address FTP Server port FTP account FTP username FTP password eeececse FTP path HTTPS base URL Phone application Phone application Use defaults Download method FTP Server address FTP Server port FTP ac
180. f your OpenScape Voice server If not provided by DHCP or DLS enter the appropriate val ues If the phone is to register with a gateway enter the appropriate SIP Gateway ad dress 3 Inthe Server type field select OS Voice 4 In Realm enter the SIP realm the targeted user password combination refers to 5 Inthe User ID and Password fields enter the user name password combination for the phone A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 25 Startup Startup Procedure 2 4 Startup Procedure The following flowchart shows the startup process for OpenStage phones Lhk Up Rue 2 1 Sipplicart Falback GrestVLANn Phone ant restart Piore startstatic com Cache TLvs SetvLAN OOSec DHCP WLAN priory DHCP contact Cache data Need IP address br DHCWDLS WLAN DLS taot Cache cata t Run lg Phone with DHCP oy Run lg Phone with LLOP MED ard DHCP Ruhig Phone No DHCP No LLDP MED LLOP ED Evabed adm IyDLS LLOP MED Disabled adm DLS A31003 01010 M100 17 76A9 09 09 2010 2 26 OpenScape Voice OpenStage Family Administration Manual Administration Access via Local Phone 3 Administration This chapter describes the configuration of every parameter available on the OpenStage phones For access via the local phone menu see the following for access using the web in terface please refe
181. ference Conference A31003 01010 M100 17 76A9 09 09 2010 3 84 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 13 Accept Call via Headset OpenStage 40 60 80 On key press an incoming call is accepted via headset The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Headset Headset Key label 3 Headset 3 7 14 Do Not Disturb If this feature is activated incoming calls will not be indicated to the user The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Do Not Disturb Do Not Disturb A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 85 Administration Free Programmable Keys 3 7 15 Group Pickup On key press a call for a different destination within the same pickup group is answered The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Group pickup Group pickup Key label 3 Group pickup _ 3 7 16 Repertory Dial This feature is similar to the selected dialing function but additionally special calling functions are possible The desired number and or function is selected via the Dial str
182. formation V2 Memory information Memory Monitor Configuration Disable Reboot High Threshold MBs 30 Low Threshold MBs 20 Working Hour Start 5 Working Hour End 24 Download memory info file Download old memo En Device Memory Information Mem 90340K used 33744K free OK shrd OK buff 46896K cached Load average 1 06 0 59 0 39 State S sleeping R running W waiting PID USER STATUS RSS PPID CPU MEM COMMAND 1425 root R 620 909 74 6 0 4 Opera_Deploy appleb web menu_tree crmd 1428 root R 432 795 22 3 0 3 top d O a n i 1 600 B 821 root 5SN 13M 671 1 5 11 0 PhoneletLauncher desktopphonelet phd V2 RO 1 0 SIP 090313 WP3 Siemens SIP GB 2 root su o 1 1 5 0 0 keventd 822 root S lt 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 675 root s 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 690 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon logAll V2 RO 1 0 SIP 090313 692 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogbaemon logAll V2 RO 1 0 SIP 090313 691 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogbaemon log ll V2 RO 1 0 SIP 090313 699 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogbaemon logAll V2 RO 1 0 SIP 090313 700 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogDaemon log ll V2 RO 1 0 SIP 090313 685 root o 29M 672 0 0 24 0 SvcConfig services conf startLogbaem
183. g 60 Ring 60 Ring 60 Ring 60 Ring 60 Ring 60 Ring 60 Ring 60 Ring 60 Ring Bellcore dr1 Pattern lt Ringer2 mp3 lt Ringer2 mp3 E Ringer2 mp3 lt Ringer2 mp3 lt Ringer2 mp3 E Ringer2 mp3 ES Ringer2 mp3 Ringer2 mp3 lt Ringer2 mp3 lt Ringer2 mp3 iS Ringer2 mp3 lt Ringer2 mp3 ES Ringer2 mp3 lt lt Nimaima aia ama mmm po po lt w w w llo lulu a ui al ja Ringer2 mp3 Es Mobility Mobility Unauthorised Logoff Trap Logoff Trap Delay Timer Medium Priority Mobility Feature Managed Profile Error Count Local Error Count Remote A31003 01010 M100 17 76A9 09 09 2010 4 28 OpenScape Voice OpenStage Family Administration Manual LLDP MED TLVs ers Fen Ork 27 10131514 2008 hageta TD TLU bara Bunty Harujre bd IAHA_TITE LF Arean Ib 192 Los c oe Sore Eb TIA bana iPebbppe AAC akitia Ib DO DL 2D0056 4 TTL TLV data eas 130 Bye Capa TLV Data Sepported Bridge Telapaibra Erablei Teldeproare pac Pay coatig TLY daba Atto guppecead Yar Aroma anablad Tar PED px oi PEDI LOGASE T BALI Sued mi PEDZ LOOASE T full duplex pode FED LDXOBASE TX hal deplax mode PEDA ODA TX Sell deplar Lodo Hig Olas TEPER 1 gwi
184. g to the user name A31003 01010 M100 17 76A9 09 09 2010 3 136 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files e FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer gt Hold music Hold music Use defaults O Downloadmethod FTP w Server address E Server port 21 FTP account FTP username FTP password FTP path HTTPS base URL Filename After submit do nothing Administration via Local Phone l Administration l File Transfer l Hold Music Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 137 Administration Transferring Phone Software Application and Media Files 3 14 4 2 Download Music on Hold If applicable Music on Hold should be deployed using the DLS Deployment Service Alterna tively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM Hold music Use defaults O Download method FTP a FTP Server address 192 168 1150 FTP Server port 21 FTP account FTP username phone FT
185. ge 40 firmware version V2R2 this parameter can also be configured by the user Administration via WBM Local functions gt Energy saving Energy saving Administration via Local Phone l Administration Local Functions Energy saving Backlight timeout A31003 01010 M100 17 76A9 09 09 2010 3 38 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 4 Date and Time If the DHCP server in your network provides the IP address of the SNTP server no manual configuration is necessary If not you have to set the SNTP IP address parameter manually For correct display of the current time the Timezone offset must be set appropriately This is the time offset from UTC Coordinated Universal Time If for instance the phone is located in Munich Germany the offset is 1 or simply 1 if it is located in Los Angeles USA the offset is 8 For countries or areas with half our time zones like South Australia or India non integer values can be used for example 10 5 for South Australia UTC 10 30 If the phone is located in a country with daylight saving the administrator can choose whether daylight saving time is activated manually or automatically If Daylight saving is enabled and Auto time change is disabled daylight saving time DST is in effect immediately If Auto time change is enabled daylight saving is controlled by the Time zone parameter This selects the daylight s
186. gent than EF in a multiple dropping system The AF values are containing two digits X and Y AFXY where X is describing the priority class and Y the drop level Four classes X are reserved for AFXY AF1Y high priority AF2Y AF3Y and AF4Y low priority A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 15 Administration IP Network Parameters Three drop levels Y are reserved for AFXY AFX1 low drop probability AFX2 and AFX3 High drop probability In the case of low drop level packets are buffered over an extend ed period in the case of high drop level packets are promptly rejected if they cannot be forwarded Data required e Layer 3 Activates or deactivates QoS on layer 3 Value range Yes No Default Yes e Layer 3 voice Sets the CoS Class of Service value for voice data RTP streams Value range AF11 AF12 AF13 AF21 AF22 AF23 AF31 AF32 AF33 AF41 AF42 AF43 EF CS7 CS3 CS4 CS5 Default EF e Layer 3 signalling Sets the CoS Class of Service value for signaling Value range AF11 AF12 AF13 AF21 AF22 AF23 AF31 AF32 AF33 AF41 AF42 AF43 EF CS7 CS3 CS4 CS5 Default AF31 Administration via WBM Network gt QoS Layer 2 Layer 2 voice Layer 2 signalling Layer 2 default Layer 3 Layer 3 voice Layer 3 signalling Administration via Loca
187. gt Section 3 17 1 Program name gt Section 3 17 1 Auto start gt Section 3 17 1 Use proxy gt Section 3 17 1 XML trace enabled gt Section 3 17 1 Debug program name gt Section 3 17 1 Number of tabs gt Section 3 17 1 1 All tabs start gt Section 3 17 1 1 Tab 1 display name gt Section 3 17 1 1 Tab 1 application name gt Section 3 17 1 1 Tab 2 display name gt Section 3 17 1 1 Tab 2 application name gt Section 3 17 1 1 Tab 3 display name gt Section 3 17 1 1 Tab 3 application name gt Section 3 17 1 1 Auto restart gt Section 3 17 1 1 Add application Display name gt Section 3 17 1 Application name gt Section 3 17 1 Server address gt Section 3 17 1 Server port gt Section 3 17 1 Protocol gt Section 3 17 1 Program name gt Section 3 17 1 Use proxy gt Section 3 17 1 XML trace enabled gt Section 3 17 1 Debug program name gt Section 3 17 1 Number of tabs gt Section 3 17 1 1 Tab 1 display name gt Section 3 17 1 1 Tab 1 application name gt Section 3 17 1 1 Tab 2 display name gt Section 3 17 1 1 Tab 2 application name gt Section 3 17 1 1 Tab 3 display name gt Section 3 17 1 1 Tab 3 application name gt Section 3 17 1 1 Auto restart gt Section 3 17 1 1 Add application Display name gt Section 3 17 1 Application name gt S
188. he number of the port used for RTCP will be the RTP port number increased by 1 Administration via WBM Network gt Port Configuration Port configuration SIP server 5060 SIP registrar 5060 SIP gateway 5060 SIP local 5060 Backup proxy 5050 RTP base 5010 uN Download server default 21 LDAP server 389 LAN port speed Automatic PC port speed Automatic PC port mode disabled PC port autoMDIX O Administration via Local Phone l Administration Network I Port Configuration l RTP base A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 161 Administration Speech 3 16 2 Codec Preferences If Silence suppression is activated the transmission of data packets is suppressed on no con versation that is if the user doesn t speak The OpenStage phone provides the codecs G 711 G 722 and G 729 When a SIP connection is established between two endpoints the phones negotiate the codec to be used The result of the negotiation is based on the general availability and ranking assigned to each codec The administrator can allow or disallow a codec as well as assign a ranking number to it The Packet size i e length in milliseconds of the RTP packets for speech data can be set to 10ms 20ms 30ms or to automatic detection only The fixed packet sizes are used only in DMC Direct Media Connection connections Data required e Sil
189. heir respective holders Content Content 1 OVEWIEOW sisi 1 1 1 1 PO ARENOSOS hein oh ean le tO NES ne ide ate ah en 1 1 1 2 Maintenance Notes isis cack ds borda the ba oe babel ade haw eh ede 1 2 1 8 Aboutthe Mandala Toe TIAS ol eas Wat ee aa eet Sets 1 2 1 4 Conventions for this Document ori a ARA 1 2 1 5 The OpenStage Familia oscar bite 1 4 1 5 1 OpenStage 60 80 a e Bhs ele aay vlad ed EE ote A 1 4 15 2 OpenStage 40 teresa ees pul sk carta chaos aes ait we Gere de 1 5 1 5 3 Op nStage 20 cos aria foe SE D E eke e eee ee Eo 1 6 1 5 4 OpenStage 151a on nete Medora poe bah ene eal le Al wee 1 7 1 6 Administration Interfaces a na ie ae ee ee ER ARO a ee A es 1 8 1 6 1 Web based Management WBM 000 cece eee eee eens 1 8 1 6 2 DLS Deployment Service 0 2 0 0 tee 1 8 1 63 Local Phone MeNU carcasa ad a Diva a au oo als 1 8 2 SIAM RS eee ed ee eee ee ei 2 1 Zoli A A 2 1 2 2 Assembling and Installing the Phone 0 0 0 eee eee 2 2 2231 OMIPMBN dos A le he etree beet dae Did RN 2 2 2 2 2 Connectors at the bottom Side 0 ene 2 2 22 3 ASSOMDIVS 2 See Riel yc E De ed bene ae E 2 4 2 2 4 Connecting the RANES a de deters Baie eee te een 4 2 5 23 QUICK Stadt baths Gin are a eens dab A 2 7 2 3 1 Access the Web Interface WBM 0 0000 2 7 2 3 2 Setthe Terminal Number 0 00 cece 2 9 2 3 3 Basic Network Configuration sssaaa a a dade we ee eee ba de 2 9 2 3 4
190. hen the phone restarts in a con trolled manner the trace file will be saved in permanent memory e Download saved boot file not present with V2 Normally the boot file is saved only in the phone RAM When the phone restarts in a con trolled manner the boot file will be saved in permanent memory With firmware version V2 these messages will be incorparated in the syslog file see Download syslog file under neath e Download upgrade trace file The trace log created during a software upgrade Download upgrade error file The error messages created during a software upgrade With firmware version V2 these messages will be incorparated in the syslog file see Download syslog file underneath A31003 01010 M100 17 76A9 09 09 2010 3 190 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics Download exception file not present with V2 If an exceptions occurs in a process running on the phone a message is written to this file With firmware version V2 these messages will be incorparated in the syslog file see Download syslog file underneath Download old exception file not present with V2 The exception file is stored permanent memory When the file has reached its size limit it will be saved as old exception file and the current exception file is emptied for future mes sages The old exception file can be viewed here Download old trace file The trace file is stored in permanent memory Whe
191. hich have no fixed release key Administration via WBM System gt Features gt Program keys gt Release Cancel Release Key label 4 Cancel Releas A31003 01010 M100 17 76A9 09 09 2010 3 96 OpenScape Voice OpenStage Family Administration Manual Administration Fixed Function Keys 3 8 Fixed Function Keys For the forwarding key J the release key and the voice recognition key L4 specific SIP or HTTP based functions can be defined These functions can be employed as an alternative to the built in functions Asterisk SIP server For details please refer to the Administration Manual for The programming of fixed function keys is intended primarily for operation with an OpenStage 15 20 40 60 80 on Asterisk 3 8 1 Programmable Call Forwarding Key V2 no forwarding key With firmware version V2R2 a free programmable key can be This feature is available for all OpenStage phones except OpenStage 15 which has configured as forwarding key Section 3 7 30 Built in Forwarding V2R2 By default the fixed forwarding key controls the phone s built in forwarding functionality Alternatively server based forwarding can be assigned to this key For this purpose an appro priate feature code or DTMF signal is sent to the SIP server in order to toggle forwarding The parameters Feature code DTMF digits and LED control are the same as with the server fea ture key pleaser refer to Secti
192. hich hosts the remote program Server port number specifies the corresponding port Program name Program name on server specifies the relative path to the servlet or to the first XML page of the application on the server The relative path refers to the root directory for documents on the web server The program name cannot be longer than 100 characters Auto start V2R1 onwards determines whether the application is started automatically on phone startup If activated the application will be ready without delay as soon as the user presses the corresponding start key resp navigates to the application in the application menu XML trace enabled determines whether debugging information is sent to a special debugging program on the remote server The relative path for the debugging program is given by the De bug program name parameter XML applications can have internal tabs if desired The number of these tabs is specified in Number of tabs 1 Application Name and Tab 3 Application Name must be set to the same value as the Application name that it is associated with When the XML application is started the tab which has the same name as the XML application is the tab that initially gets focus For an XML application with a number of tabs gt 0 one of the entries between Tab All tabs start V2R1 onwards determines whether all tabs of the application are started auto matically when the application is started A31003 01010 M
193. hifted Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned oOo On nak WAN Clear no feature assigned Clear no feature assigned o Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned N EEEE EEE EEEE ara Clear no feature assigned Clear no feature assigned A31003 01010 M100 17 76A9 09 09 2010 4 18 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Key Module 2 Key Module 2 To assign a new function to a key select from the drop down list box To view or modify the parameters associated with the key use the Edit button Normal Key Shifted Clear no feature assigned Y Clear no feature assigned Y Clear no feature assigned Y Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no featur
194. hin the speech band or out band i e in a separate signaling channel E EAP Extensible Authentication Protocol An authentication framework that is frequently used in WLAN networks It is defined in RFC 3748 F FTP File Transfer Protocol Used for transferring files in networks e g to update telephone software G G 711 ITU T standard for audio encoding used in ISDN and gt VoIP It requires a 64 kBit s band width G 722 ITU T standard for audio encoding using split band gt ADPCM The audio bandwidth is 7 kHz at a sampling rate of 16 kHz There are several transfer rates ranging from 32 to 64 kBit s which correspond to different compression degrees The voice quality is very good G 729 ITU T standard for audio encoding with low bandwidth requirements mostly used in VoIP The standard bitrate is 8 kBit s Music or tones such as gt DTMF or fax tones cannot be transported reliably with this codec Gateway Mediation components between two different network types e g gt IP network and ISDN network A31003 01010 M100 17 76A9 09 09 2010 X 2 OpenScape Voice OpenStage Family Administration Manual Glossary GUI Graphical User Interface H HTTP Hypertext Transfer Protocol A standard protocol for data transfer in gt IP networks IP Internet Protocol A data oriented network layer protocol used for transferring data across a packet switched internetwork Within this network layer reliability i
195. ial of Service attacks on the phone The Security mode determines whether the communication between the phone and the DLS is secure A secure connection is established by exchanging credentials between the DLS and the phone for mutual authentication After this the communication is encrypted and a different port is used Network Address Translation which prevents the DLS from sending ContactMe messages directly to the phone Only outbound connections from the phone are al lowed To overcome this restriction a DLS Contact Me proxy DCMP can be deplo yed The phone periodically polls the DCMP DLS Contact Me Proxy which is placed outside of the phone s network for pending contact requests from the DLS If there are contact requests the phone will send a request to the DLS in order to obtain the update just as with a regular DLS connection The URI of the DCMP as well as the polling interval are configured by the DLS For this purpose it is necessary that the phone establishes a first contact to the DLS e g by phone restart or local configuration change With firmware V2 it is possible to operate the DLS server behind a firewall or NAT Data required e DLS address IP address or hostname of the server on which the Deployment Service is running e DLS port Port on which the DLS Deployment Service is listening Default 18443 e Contact gap Minimum time interval in seconds that must elapse between responses to a
196. ible Notification Off A31003 01010 M100 17 76A9 09 09 2010 3 128 OpenScape Voice OpenStage Family Administration Manual Administration Mobility 3 13 Mobility The Mobility feature requires the HiPath Deployment Severice DLS If the phone is mobility enabled by the DLS a mobile user can log on to the phone and thereby have his own user set tings transferred to the phone These user data are stored in the DLS database and include for instance SIP registration settings dialing properties key layouts as well as the user s phonebook If the mobile user changes some settings the changed data is sent to the DLS server This en sures that his user profile is updated if necessary If Unauthorized logoff trap is set to Yes a message is sent to the SNMP server if an unau thorized attempt is made to log off the mobile user Logoff trap delay defines the time span in seconds between the unauthorized logoff attempt and the trap message to the SNMP server Timer med priority determines the time span in seconds between a change of user data in the phone and the transfer of the changes to the DLS server The Mobility feature parameter indicates whether the mobility feature is enabled by the DNS or not Data required Unauthorized logoff trap An SNMP trap is sent on an unauthorized logoff attempt Value range Yes No Default No e Logoff trap delay Time span in seconds between the unauthorized
197. ic form External access Not required code International gate Use national code way code Number stored in the 49897222345 phone book Dial string sent when Internal numbers Local enterprise form 2345 dialing from the Internal numbers Always add node 7802345 phone book Internal numbers Use external numbers 9432345 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Canonical Dialing Example 3 External number same local national code as the local phone User entry 011511234567 External numbers Local public form External access Not required code International gate Use national code way code Number stored in the 4411511234567 phone book Dial string sentwhen External numbers Local public form 234567 S both the External numbers National public form 011511234567 p External numbers International form 004411511234567 A31003 01010 M100 17 76A9 09 09 2010 5 4 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Create Logo Files for OpenStage Phones 5 2 How to Create Logo Files for OpenStage Phones 5 2 1 For OpenStage 40 1 Create a New Image Create an image with the following specifications e Width 144 px e Height 32 px e Color Mode 1 bit monochrome Adobe Photoshop Name Logo for OpenStage 40 q OK j Preset Custom Width pixels De
198. ication determines if and how the user is notified when a call is being recorded When set to Off the user will not notice that a call is being recorded When Single shot is selected a single short beep tone is played through the handset headset or loudspeaker when call recording starts i e when the connection to the voice recorder has been established When Repeated is selected a short beep tone is played repeatedly through the handset headset or loudspeaker when call recording starts A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 71 Administration Feature Configuration Administration via WBM System gt Features gt Services Configuration Emergency number Voice mail number Allow refuse o Hotfvarm phone No action Hot varm destination Initial digit timer seconds 30 Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled FPK program timer Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface M Call Recording Recorder Address Recording Mode Disabled v Audible Notification Off v Administration via Local Phone l Administration 7 Features l e oiuranop General Call recording Recorder number Recording mode Audible notification A31003 01010 M100
199. ific servers the level of authentication can be con figured When None is selected no certificate check is performed With Trusted the certif icate is only checked against the signature credentials provided by the remote entity for signa ture and the expiry date is checked When Full is selected the certificate is fully checked against the credentials provided by the remote entity for signature the fields must match the requested subject usage and the expiry date is checked Secure file transfer sets the authentication level for the HTTPS server to be used see Section 3 14 2 Common FTP HTTPS Settings Secure send URL sets the authentication level for the server to which special HTTP requests are sent on key press Send URL function see Section 3 7 29 Send Request via HTTP HT TPS V2 Administration via WBM Security and Policies gt Certificates gt Authentication policy Authentication policy Secure file transfer None Secure send URL None Administration via Local Phone Version V2R2 onwards l Administration Le qeu amp policie Certificates Authentication policy k Secure file transfer Secure send URL A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 33 Administration System Settings 3 5 System Settings 3 5 1 Terminal and User Identity 3 5 1 1 Terminal Identity Within a SIP environment both Terminal Number and Termi
200. imespan between entering the last character and search string submission to the LDAP server Administration via WBM Local Functions gt Directory settings Directory settings LDAP Server address LDAP Server port 389 Authentication Anonymous _ User name Password eeeeee Administration via Local Phone Administration l Local Functions Directory Settings LDAP server address LDAP server port LDAP authentication LDAP user name LDAP password Administration via WBM V2 Local Functions gt LDAP settings LDAP settings LDAP Server address LDAP Server port 389 Authentication Anonymous Username Password Search trigger timeout 3 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 159 Administration Corporate Phonebook Directory Settings Administration via Local Phone V2 l Administration Local Functions LDAP Settings server address server port Timeout sec authentication user name password 3 160 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Speech 3 16 Speech 3 16 1 RTP Base Port The port used for RTP is negotiated during the establishment of a SIP connection The RTP base port number defines the starting point from which the phone will count up when negotiat ing The default value is 5010 T
201. ination QoS report traps QoS traps to QCU QCU address QCU port QCU community QoS to generic destination A31003 01010 M100 17 76A9 09 09 2010 4 14 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Configuration V1R5 Configuration General Emergency number Voice mail number Allow refuse Allow transfer on ring Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Bluetooth Enable Bluetooth interface Configuration V2 Configuration General Emergency number Voice mail number Allow refuse Hot warm phone No action Hotiwarm destination Allow transfer on ring Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 15 Technical Reference Menus Configuration V2R2 Configuration General Emergency number V
202. ing parameter The following call functions are available e lt disconnect a call e start a consultation call Example 3333 gt e gt preceded by a call number start a call Example 3333 gt enter a pause e g for exit code or international dialing Example 0 011511234567 gt The label displayed to the left of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Repertory dial Repertory dial Key label 3 Repertory dial Use the following characters in the Dial string field Clear Consult Okay Pause Dial string A31003 01010 M100 17 76A9 09 09 2010 3 86 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 17 Hunt Group Send Busy Status This feature is relevant for hunt groups If the user is a member of a hunt group and wants an other member of the hunt group to pick up an incoming call he can signal Busy status using the Feature toggle function The label displayed to the left of the key is defined in Key label lt key number gt The Feature code parameter is the OpenScape Voice code for Busy status In the Descrip tion field an appropriate description for the feature can be entered Administration via WBM System gt Features gt Program keys gt Feature toggle Feature toggle Keylabel3 Feature toggle Feature code 0 Description Submit Reset
203. ion DEBUG Health service WARNING OpenStage client management LOG Application framework TRACE Communications TRACE CSTA service TRACE Desktop TRACE Phone administration problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Administration DEBUG Health service WARNING OpenStage client management LOG Application framework TRACE Communications TRACE CSTA service TRACE Desktop TRACE Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 209 Administration Diagnostics 3 24 7 17 Server based applications Diagnostics gt Easy Trace Profiles gt Server based application problems Server based application problems Java LOG Server based application problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Java LOG Download saved trace file Download trace file 3 24 7 18 Speech Diagnostics gt Easy Trace Profiles gt Speech problems Speech problems Component registrar Health service Voice engine service Media processing service SIP signalling SIP call control TRACE LOG
204. ion Protocol The protocol is a part of the gt WAP specification Its task is to establish a session between the terminal device and the WAP gateway A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual X 7 Glossary A31003 01010 M100 17 76A9 09 09 2010 X 8 OpenScape Voice OpenStage Family Administration Manual Index A Address of Record AoR 6 1 Administration Menu Local Menu 3 1 3 2 Audible notification 3 71 Audio Keys 1 4 1 5 1 6 1 7 B Bluetooth 3 227 C Call Transfer 3 65 Callback 3 67 Canonical Dial Lookup 3 122 Canonical Dialing 3 118 Conference System based 3 71 CSTA 3 75 6 1 CTI 6 1 D Date and Time SNTP 2 10 3 39 Daylight Saving 3 39 Default Route 3 21 DFT Digital Feature Telephone 6 1 DHCP 3 17 6 1 Diffserv 3 15 DLS Deployment Service 1 8 3 26 6 2 DNS 3 23 6 2 DNS Domain Name 3 23 DST Zone Daylight Saving Time Zone 3 39 E Emergency Number 3 36 3 118 External Access Code 3 119 External Numbers 3 119 F FPK program timer 3 79 FTP Settings 3 131 Function Keys 1 4 1 6 1 7 A31003 01010 M100 17 76A9 09 09 2010 Index G Graphics Display 1 4 1 5 Group Pickup 3 62 H Handset 1 4 1 5 1 6 1 7 Initial Digits 3 119 Internal Numbers 3 119 International Code Local Country Code 3 118 International Gateway Code 3 120 International Prefix International Access Co de 3 118 IP Address 2 9 IP 6 3 Sp
205. istration via WBM System gt Features gt Program keys gt Repeat dialling Repeat Dialling Key label 3 Repeat Dialling 3 7 4 Call Forwarding This key function controls phone based call forwarding If forwarding is enabled the phone will forward incoming calls to the predefined call number depending on the current situation To use phone based call forwarding Server features must be switched off see Section 3 6 11 Server Based Features The label displayed to the left of the key is defined in Key label lt key number gt The Forwarding type parameter determines the forwarding behaviour If All calls is selected any incoming call will be forwarded If On no reply is set the call will be forwarded when the user has not answered within a specified timespan The timespan is configured in the WBM user pages under Configuration gt Incoming calls gt Forwarding gt No replay delay seconds If On busy is selected incoming calls will be forwarded when the phone is busy Administration via WBM System gt Features gt Program keys gt Forwarding Forwarding Key label 3 Forwarding Forwarding type All Calls Y Destination A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 81 Administration Free Programmable Keys 3 7 5 Ringer Off Turns off the ring tone Incoming calls are indicated via LEDs and display only The label displayed to the
206. iwarm phone Hotiwarm destination Initial digit timer seconds Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone l Administration L Pom Features qo mauranon General Hot warm phone Hot warm destination Initial digit timer A31003 01010 M100 17 76A9 09 09 2010 3 60 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 3 Initial Digit Timer This timer is started when the user goes off hook and the dial tone sounds When the user has not entered a digit until timer expiry the dial tone is turned off and the phone changes to idle mode The Initial digit timer seconds parameter defines the duration of this timespan Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Hotiwarm phone No action Hotiwarm destination Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface
207. kup group call will be signaled by an alert tone The default is Yes Depending on the phone state and the setting for Group pickup as ringer the group pickup tone comes from the loudspeaker the handset or the headset The volumes can be set in the local user menu under Audio gt Volumes A31003 01010 M100 17 76A9 09 09 2010 3 62 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration The following table shows the group pickup alert behaviour for each possible scenario Phone State Group pickup as Group pickup as ringer yes ringer no Ringer on Idle Ring tone Beep Speaker Speaker In call Handset Ring tone Beep Speaker Handset Handset Beep Beep Open listening Handset and Handset and Speaker Speaker Headset Ring tone Beep Speaker Headset Headset Beep Beep Open listening Headset and Headset and Speaker Speaker Hands free Beep Beep Speaker Speaker Ringer off Idle Nothing Nothing In call Handset Nothing Beep Handset Handset Beep Beep Open listening Handset and Handset and Speaker Speaker Headset Nothing Beep Headset Headset Beep Beep Open listening Headset and Headset and Speaker Speaker Hands free Beep Beep Speaker Speaker A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 63 Administration Feature Configuration Group pickup visual alert defines the user actio
208. l nection please see Section 3 5 4 Date and Time The reason is that the key generation MIKEY uses the system time of the particular device as a basis Thus encryption will only work correctly if all devices have the same UTC time In order to use SRTP the phone must be configured for NTP for further information If SIP server certificate validation resp Backup SIP server certificate validation is activat ed the phone will validate the server certificate sent by the OpenScape Voice server in order to establish a TLS connection The server certificate is validated against the root certificate from the trusted certificate authority CA which must be stored on the phone first For deliver ing the root certificate a DLS Deployment Software server is required Administration via WBM up to V2R2 System gt Security Security SIP server certificate validation Backup SIP server certificate validation Use secure calls Administration via Local Phone l Administration oem Security Server cerfificate Backup certificate Use secure calls A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 31 Administration Security A31003 01010 M100 17 76A9 09 09 2010 3 32 OpenScape Voice OpenStage Family Administration Manual Administration Security 3 4 1 Authentication Policy V2R2 onwards For individual certificates provided by spec
209. l Phone L Administration Network QoS Service Layer 3 Layer 3 voice Layer 3 signalling A31003 01010 M100 17 76A9 09 09 2010 3 16 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters 3 3 2 Use DHCP If this parameter is set to Yes default the phone will search for a DHCP server on startup and try to obtain IP data and further configuration parameters from that central server If no DHCP server is available in the IP network please deactivate this option In this case the IP address subnet mask and default gateway route must be defined manually even in case of DHCP server failure For further information please refer to Section With firmware version V2R1 onwards the phone is able to maintain its IP connection 2 3 4 DHCP Resilience V2R1 The following parameters can be obtained by DHCP Basic Configuration e P Address e Subnet Mask Optional Configuration e Default Route Routers option 3 e IP Routing Route 1 2 Static Routes option 33 SNTP IP Address NTP Server option 42 e Timezone offset Time Server Offset option 2 e Primary Secondary IP Addresses DNS Server option 6 e DNS Domain Name DNS Domain option 15 e SIP Addresses SIP Server 8 Registrar SIP Server option 120 e Vendor Unique option 43 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 17
210. le Download saved trace file 3 24 7 10 Sidecar Diagnostics gt Easy Trace Profiles gt Sidecar problems Sidecar problems Component registrar TRACE Health service LOG Sidecar service TRACE Sidecar problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar TRACE Health service LOG Sidecar service TRACE Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 205 Administration Diagnostics 3 24 7 11 Key Input Diagnostics gt Easy Trace Profiles gt Key input problems Key input problems Component registrar TRACE Health service LOG Physical interface service DEBUG Key input problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start o Trace levels for components Component registrar TRACE Health service LOG Physical interface service DEBUG Download trace file Download saved trace file 3 24 7 12 LAN Connectivity Diagnostics gt Easy Trace Profiles gt LAN connectivity problems LAN connectivity problems Component registrar TRACE Health service LOG Transport service TRACE
211. le Inc Address 1 ATTRIBO8 departmentNumber 0815 Address 2 ATTRIBO9 Job function ATTRIB10 title Product Manager Email ATTRIB11 mail doe example com Given example com as the LDAP subtree to be searched the LDAP template file would look like this OpenStage LDAP TEMPLATE v 1 SEARCHBASE dc example dc com ATTRIBO1 sn ATTRIBO2 givenname ATTRIBO3 telephoneNumber ATTRIBO4 facsimileTelephoneNumber ATTRIBO5 mobile ATTRIBO6 homePhone ATTRIBO7 0 ATTRIBO8 departmentNumber ATTRIBO9 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 11 Examples and HowTos How to Set Up the Corporate Phonebook LDAP ATTRIB10 title ATTRIB11 mail EOF Microsoft Active Directory Specific Example OpenStage Field LDAP LDAP Attribute Example Template Value Attribute Last name ATTRIBO1 sn Doe First name ATTRIBO2 givenName John Business 1 ATTRIBO3 ipPhone 9991234 Business 2 ATTRIBO4 otherTelephone 9992345 Mobile ATTRIBO5 mobile 017711223344 Private ATTRIBO6 homePhone 441274333444 Company ATTRIBO7 company Example Inc Address 1 ATTRIBO8 department Administration Address 2 ATTRIBO9 Job function ATTRIB10 title Product Manager Email ATTRIB11 mail doe example com Given example com as the LDAP subtree to be searched the LDAP template file would look like this Ope
212. le for the conversion of given dial strings to canon ical format The example phone is located in Nottingham UK Parameter Example value Explanation Local country code 44 International country code for the UK National prefix digit 0 Used in front of national codes when dialled without international prefix Local national code 115 Area code within the UK here Nottingham Minimum local number 7 Minimum number of digits in a local PSTN length number e g 3335333 7 digits Local enterprise node 780 Prefix to access Nottingham numbers from within the Siemens network PSTN access code 9 Prefix to make an international call in the UK Operator codes 0 7800 Set of numbers to access the local operators Emergency numbers 999 555 Set of numbers to access emergency ser vices Initial extension digits 2 3 4 5 6 8 1 digits of numbers that are used for extensi on numbers on the local node A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Canonical Dialing 5 1 2 Canonical Dial Lookup The following example shows settings suitable for recognizing incoming numbers and assign ing them to entries in the local phone book and for generating correct dial strings from phone book entries depending on whether the number is internal or external Parameter Example value Explanation Local code lt 1 gt 780 Enterprise
213. led in the User menu The default is Yes Administration via WBM User Configuration gt Outgoing calls Outgoing calls Autodial delay seconds Allow callback busy Allow callback no reply Allow busy when dialling Y Allow transter on ring Y Allow immediate dialling O Administration via Local Phone I User oun Qutgoing calls Transfer on ring 3 6 5 2 Transfer on Hangup This feature applies to the following scenario While A is talking to B C calls A A accepts the call so B is on hold and the call between A and C is active If Transfer on hangup is enabled and A goes on hook B gets connected to C If disabled C will be released when A hangs up and A has the possibility to reconnect to B By default the feature is disabled A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 65 Administration Feature Configuration Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Audio Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone L Administration ss pon Features j origun General T
214. line that is configured as primary line on one phone can be configured as secondary line on other phones When Allow in overview is set to Yes the line will be visible in the line overview on the phone s display With firmware V2 hot warm line functionality is available If a line is configured as hot line the number indicated in Hot warm destination is dialed immediately when the user goes off hook This number is configurerd in the user menu under Configuration gt Keyset gt Lines gt Hot warm destination To create a hot line Hot warm action must be set to hot line If set to Warm phone the specified destination number is dialed after a delay which is defined in Ini tial digit timer seconds for details see Section 3 6 3 Initial Digit Timer During the delay period it is possible for the user to dial a different number which will be used instead of the hot warm line destination In addition the user will be provided with a dial tone during the delay period With the setting No action the line key will not have hot line or warm line functionality A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 99 Administration Multiline Appearance Keyset Data required Key label lt n gt Set the label of the line key with the key number lt n gt Default Line Primary line Determines whether the line is the primary line Value range Yes No Default No
215. ll clients whereas in formation from the OptilpPhone vendor is transmitted only to the clients workpoints in this vendor class File Action Yiew Help e 8 nan fa teamone gu2avOb 192 168 1 2 E3 Scope 192 168 2 0 IP pho SECA SME FQ Address Pool LG Address Leases R i 001 OptilpPhone element 01 OptilpPhone Siemens Y 002 OptilpPhone element 02 OptilpPhone Ox2a fy 003 OptilpPhone element 03 OptilpPhone sdlp 192 168 3 30 18443 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 19 Startup Quick Start Setup using a DHCP server on Unix Linux The following snippet from a DHCP configuration file usually dhcpd conf shows how to set up a configuration using a vendor class and the vendor encapsulated options option class OptilpPhone option vendor encapsulated options The vendor encapsulated options consist of hexadecimal values for the option number for instance 01 the length of the value for in stance 07 and the value for instance 53 69 65 6D 65 6E 73 The options can be written in separate lines the last option must be fol lowed by a instead of a Tag Option 1 Vendor must be Siemens 1 7 S i emen s 01 07 53 69 65 6D 65 6E 73 Tag Option 2 VLAN ID 2 4 0 0 0 10 02 04 00 00 00 0A Tag Option 3 DLS IP Address here sdlp 192 168 3 30 18443 3 25s d 1 p FL L OO
216. ll id e MAC address MAC address of the local phone A31003 01010 M100 17 76A9 09 09 2010 3 222 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics Data viewing via WBM Diagnostics gt QoS reports gt View Session Data View Session Data Select a report to view QoS Statistics1 Start of report period seconds 3394450938 Start of report period fraction of seconds 31669 End of report period seconds 3394451013 End of report period fraction of seconds 17820 SNMP specific trap type 0 IP address local 192 168 1 12 Port number local 5004 IP address remote 192 168 1 15 Port number remote 5010 SSRC receiving 324951319 SSRC sending 1987331861 Codec 0 Maximum packet size 20 Silence suppression 0 Count of good packets Maximum jitter 4 Maximum inter arrival jitter 2 Periods jitter threshold exceeded 0 Round trip delay 2 Round trip delay threshold exceeded Count of lost packets 0 Count of discarded packets 0 Periods of lost packets 0 Consecutive packet loss CPL 255255 255 255 255 255 255 255 255 255 255 Periods of consecutive lost packets 255 Consecutive good packets CGP 255 255 255 255 255 255 255 255 255 255 255 Periods of consecutive good packets 200 Count of jitter buffer overruns 0 Count of jitter buffer under runs 0 Codec change on the fly Periods with at least one threshold exceeded 0 HiPath Switch ID Unknown LTU number 255 Slot number 299 Endpoint type Version V1 R2 2
217. lt route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery Manual VLAN ID HTTP proxy A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 11 Technical Reference Menus Update Service DLS Update Service DLS DLS address 192 168 1 149 DLS port 118443 Contact gap 300 Security mode DEFAULT mode QoS Layer 2 Layer 2 voice Layer 2 signalling Layer 2 default Layer 3 Layer 3 voice Layer 3 signalling BE Port configuration Port configuration SIP server 5060 SIP registrar 5060 SIP gateway 5060 SIP local 5060 Backup proxy 5060 RTP base 5010 Download server default 21 LDAP server 389 HTTP proxy 0 LAN port speed Automatic PC port speed Automatic PC portmode disabled PC port autoMDIX Fi LLDP MED operation LLDP MED operation Time to live seconds 120 A31003 01010 M100 17 76A9 09 09 2010 4 12 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus System Identity System Identity Terminal number 47
218. mber configured If the phone is locked a clickable area for making an emergency call is created red in the canonical dial settings Section 3 11 1 Canonical Dialing Configuration If more than one emergency number is needed additional numbers can be configu If a mailbox located at a remote server shall be used its Voice mail number must be entered Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert BLF alerting Bluetooth Enable Bluetooth interface A31003 01010 M100 17 76A9 09 09 2010 3 36 OpenScape Voice OpenStage Family Administration Manual Administration via Local Phone l Administration EM Features Es Goniauration General ia Emergency number Voicemail number A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 37 Administration System Settings 3 5 3 Energy Saving OpenStage 40 60 80 After the phone has been inactive within the timespan specified here the display backlight is switched off to save energy The length of this timespan ranges from 2 hours to 8 hours The default value is 3 hours With OpenSta
219. mber of tabs All tabs start Tab 1 display name Tab 1 application name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Auto restart Restart after change Add phonebook Display name Application name Server address Further information gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 ee ee a ar sr ar a a a ar ar La La gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 gt Section 3 1 aaa a ar ar sr as a gt Section 3 17 1 gt Section 3 17 1 gt Section 3 17 1 A31003 01010 M100 17 76A9 09 09 2010 4 56 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Menu Further information Server port gt Section 3 17 1 Protocol
220. mber of tabs Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change 4 8 XMLPhonebook XMLPhonebook A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Add phonebook application V2R1 Add phonebook application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs All tabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change Add call log application V2R1 Add call log application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs All tabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change A31003 01010 M100 17 76A9 09
221. mbers characters or groups of characters The key de letes one character in the input field and the key moves the cursor to the OK field The following figure describes the elements of the onscreen keypad and their functions Element with focus SLE EAT HARI Letters digits punctuation marks or special characters RSTUVWXYZu Abcj123 4 gt L Confirm Cancel Insert clipboard contents at cursor position Copy contents of active field to clipboard Move cursor left right Shift to punctuation and special characters Shift to numeric entry Shift to punctuation and special charac Shift to upper lower case Shift to upper lower case Additionally you can use the following keys on the keypad as shortcuts for the selection of character groups Element Function Switch to punctuation and special characters Toggle between lowercase characters uppercase characters and digits OpenStage 15 20 40 With the OpenStage 15 20 40 use the keypad for entering parameters With the 3 way 5 way navigator you can enter delete copy and paste characters and numbers as well as navigate within an entry and toggle the input mode 6 Save and exit When you are done select Save amp exit and press ok A31003 01010 M100 17 76A9 09 09 2010 3 4 OpenScape Voice OpenStage Family Administration Manual Administration LAN Settings 3 2 LAN Settings 3 2 1 LAN Port Settings The OpenStage phone
222. ments regarding the FTP server for transferring files to the Open Stage phone Any FTP server providing standard functionality will do 3 14 2 Common FTP HTTPS Settings For each one of the various file types e g phone software hold music and picture clips spe cific FTP HTTPS access data can be defined If some or all file types have the parameters Download method FTP Server FTP Server port FTP account FTP username FTP path and HTTPS base URL in common they can be specified here These settings will be used for a specific file type if its Use defaults parameter is set to Yes type are overridden by the defaults If Use defaults is activated for a specific file type any specific settings for this file Data required Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTP Server address IP address or hostname of the FTP server in use e FTP Server port Port number of the FTP server in use For HTTPS port 443 is assumed unless a different port is specified in the HTTPS base URL Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use If no port number is specified here port 443 is used Only applicable if Download method i
223. mliring IEHA_TITPE IMi Arean IF Let bee oe Fort ED OTL fara iPabeppe AAC atitin IF BODE ED TTL TLV data es 130 sya Capa TLV Data Scpparted bridge Enabled Telephone Tala parra AS Pay coatig TLF data Aroma guppecead Yar Aroma anablad Tor PED Gee tel PED LOSARE T BAI dupla pee PEDZ 101zZ T full duplex nde FEDJ LOQBESE TX halt deplaz mode PEDO PRDRIE TX eli deplar nodo HiO 30m TEFD O 1 Coil LIP 3EP Tape TLV Orta Cape LLIP AE Yaz Capo Hetecck Policy Tar Capa Latica JO a aps Eaten Powe Adi Fa Yes Capo Extended Power Adi Par Ho Hae Para ocr sted Asa Oee 27 10 41914 2008 ramie Th TLV Daca OTs 1D 00i 1E r7 05i Ipi Bit amirsas E ID TIU Deta Aer Lopnaliy aamigr JO Pait TL data maconca 120 Rabe capa TL Pala Pippi Enabled View Data From Local Menu Oh bee Ottar Bopowtecs Fowlers Bagman Bridger fac Phy contig TL dara RMD SE ipee TES ikose cabled To FAD 0255 PADS Pace Faby iad RAG LOB ero SyErmicric PAUSE fac foll doglax day Ari Some PATER far tobl duplex linka WO WEE LE Gis CE CH1 duiples 10000 A2E T kalf duples wade 0x10 LOP ARG apa That Darta aps ops capa capa apa BELEP Ted Mehworck Tannectirity LLOP AED TES Metwork Policy foo Lecetion ID Tar Ciceadead Gower Ail FD Tes Eunesded Somer Hii Fas Vea
224. mon strate an error towards the service staff that is connected via HPT The HPT interface is enabled by downloading the dongle key file to the phone see Section 3 14 10 Dongle Key It can be disabled via local menu or WBM Thereby the dongle key file is deleted To enable the HPT interface again the file must be downloaded anew The session data is written to a log file on the phone It can be downloaded from the Diagnostics gt Fault trace configuration menu see Section 3 24 6 Fault Trace Configuration Administration via WBM Disable Maintenance gt HPT interface HPT interface Disable HPT A31003 01010 M100 17 76A9 09 09 2010 3 226 OpenScape Voice OpenStage Family Administration Manual Administration Bluetooth 3 25 Bluetooth The Bluetooth interface can be enabled or disabled in the admin menu By default it is enabled If Bluetooth is enabled the user has the possibility to activate or deactivate it Additionally the Bluetooth address is displayed Bluetooth is available only on OpenStage 60 80 phones Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse M Initial digit timer seconds 30 Allow uaCSTA M Server features o Not used timeout minutes Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting
225. mplate must be modified correctly for successful communication between the directory server and the LDAP client The OpenStage phone supports LDAPv3 3 14 6 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTPServer address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable e FTP username User name for accessing the server e FTP password Password corresponding to the user name e FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS A31003 01010 M100 17 76A9 09 09 2010 3 142 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files Administration via WBM File t
226. n Internally the phone uses the hc dump utility for creating the traces It is also possible to run the trace from the shell via SSH for information about the SSH access please refer to Section 3 22 SSH Secure Shell Access v2 If Automatic clear before start is enabled the log file will be emptied before the Start button is pressed so that the log file will only containd newly created entries By default this param eter is enabled The File size Max 6290000 bytes parameter determines the maximum size of the log file If this value is exceeded no more data will be written to the file The default value is 265536 If Extended dump is enabled all hexadecimal and ASCII data is displayed for each packet If disabled only the packet type is displayed By default this parameter is enabled If Verbose decoding is enabled the packets are decoded in a more verbose way By default this parameter is enabled With the Start Stop button tracing is started or halted The label depends on whether tracing is active or not On clicking the Download trace file link the trace file is displayed With Submit the changes on the parameters described above are sent to the phone With Reset parameter changes that have been made in the form but not yet sent to the phone are cancelled Administration via WBM Bluetooth Advanced Traces Automatic clear before start File size Max 6290000 bytes 256000 Extended dump Verbose
227. n aaa are ewe ees a a ee Ee 3 212 3 24 7 22 Web Based Management 000 eee es 3 212 3 24 7 23 No Tracing for All Services 0002 cece ee 3 214 3 24 8 Bluetooth Advanced Traces V2 0 00 eee eee eee 3 216 3 249 QOS Repos ch ees coe ete suena hee es dost aloe tes 3 217 3 24 9 1 Conditions and Thresholds for Report Generation 3 217 3 24 92 WOW REDON arsed te en RA EN ed 3 220 3 24 10 Core GUMG E A AS oe ea ees 3 224 3 24 11 Remote Tracing Syslog 00 c cee ee 3 225 3 24 12 HPT Interface For Service Staff 0 0 00 cee eee 3 226 Seo DIO Mt AO O AE 3 227 4 Technical Reference o o ooococcocooccc eee eee 4 1 AS MEUS ar ca SS ta SS O te Seagate ee E 4 1 ATA Webilntertace Menta A 4 1 AA Menu SUCIO a EA A BP G 4 1 AAA WebPages sica SA las o AA 4 5 4 1 2 Local Phone Mens ri A A eto aE 4 56 4 2 Default POS A A la oe ees ba 4 67 4 3 Troubleshooting Error Codes 0000 eee ee 4 69 5 Examples and HOWTOS vai e eis an ets Gi gies gists wot iw cr tes 5 1 5 1 Canonical Datos NED Goda Cheese Se A 5 1 5 1 1 Canonical Dialing SSN Ss ae moneda dota ea dea e ea 5 1 5 1 2 Canonical Dial 24 lt cv sie cane at ate eee yee eae ee Ok ee 5 2 5 1 2 1 Conversion examples trol arcada Pa Pate beac eens 5 3 5 2 How to Create Logo Files for OpenStage Phones 00000 eee eae 5 5 5 21 EOFOPensiage Av a 24255 ottawa nite Bee ee Du E ats datas lala 5 5 52 2 For OpenS
228. n required to accept a pickup call If Prompt is selected an incoming pickup call is signaled by an alert on the phone GUI As soon as the user goes off hook or presses the speaker key the pickup call is accepted Alternatively the user can press the corresponding function key if configured If Notify is selected an incoming pickup call is signaled by an alert on the phone GUI To accept the call the user must confirm the alert or press the corresponding function key if configured Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Initial digit timer seconds 30 Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Audio Group pickup tone allowed M Group pickup as ringer Y Group pickup visual alert Prompt v BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone L Administration L pm Features Group pickup Group pickup tone Group pickup as ringer Group pickup visual A31003 01010 M100 17 76A9 09 09 2010 3 64 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 5 Call Transfer 3 6 5 1 Transfer on Ring If this function is active a call can be transferred after the user has dialled the third participant s number but before the third party has answered the call This feature is enabled or disab
229. n the center of the page If you click on an item printed in bold letters a sub menu opens in the right column A31003 01010 M100 17 76A9 09 09 2010 2 8 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 2 3 2 Set the Terminal Number If the user and administrator menus are needed in the course of setup the terminal number which by default is identical with the phone number must be configured first When the phone is in delivery status the terminal number input form is presented to the user administrator right after booting unless the Plug amp Play facility of the DLS is used For further information about this setting please refer to Section 3 5 1 1 Terminal Identity With the WBM the terminal number is configured as follows In the left column select System gt System Identity to open the System Identity dialog Enter the terminal number i e the SIP name phone number System Identity Accont ID 4711 Alias name Display identity Enable ID O Submit Reset 2 3 3 Basic Network Configuration For basic functionality DHCP must provide the following parameters e IP Address IP Address for the phone e Subnet Mask option 1 Subnet mask of the phone e Default Route option 3 Router IP Address of the default gateway which is used for connections beyond the subnet DNS IP Addresses option 6 Domain Server IP Addresses of the primary and secondary DNS ser
230. n the file has reached its size limit it will be saved as old trace file and the current exception file is emptied for future messages The old trace file can be viewed here Download error file not present with V2 All error messages the phone has created according to the settings for the individual ser vices Download syslog file Messages from the phone s operating system including error and exception messages Download old syslog file V2 Old messages from the phone s operating system Download saved syslog file V2 Saved messages from the phone s operating system Download Database file V2 Configuration parameters of the phone in SQLite format Download HPT remote service log file V2 Log data from the HPT service Download dial plan file If a dial plan has been uploaded to the phone it is displayed here along with its status en abled disabled and error status For details please refer to Section 3 11 3 Dial Plan V2 and Section 5 5 Dial Plan V2 By pressing Submit the trace settings are submitted to the phone With Reset the recent changes can be canceled The following trace levels can be selected OFF Default value Only error messages are stored ERROR Error messages are stored TRACE Trace messages are stored These contain detailed information about the pro cesses taking place in the phone DEBUG All types of messages are stored A31003 01010 M100 17 76A9 09 09 2010
231. n via Local Phone V2R2 onwards Administration A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 177 Administration Troubleshooting Lost Password 3 19 Troubleshooting Lost Password If the administration and or user password is lost and there is no DLS available new pass words must be provided For this purpose a factory reset is necessary Take the following steps to initiate a factory reset 1 On the phone press the key to activate the administration menu the key toggles be tween the user s configuration menu and the administration menu Press the number keys 2 8 9 simultaneously The factory reset menu opens In the input field enter the special password for factory reset 124816 Confirm by pressing 6 A31003 01010 M100 17 76A9 09 09 2010 3 178 OpenScape Voice OpenStage Family Administration Manual Administration Restart Phone 3 20 Restart Phone If necessary the phone can be restarted from the administration menu Administration via WBM Restart Phone l Confirm Restart A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 179 Administration Factory Reset 3 21 Factory Reset This function resets all parameters to their factory settings A special reset password is required for this operation 124816 Administration via WBM Maintenance gt Factory reset Factory reset Factor
232. nScape Voice OpenStage Family Administration Manual Technical Reference Menus View Session Data View Session Data Select a report to view QoS Statistics1 Y Start of report period seconds 3394450938 Start of report period fraction of seconds 31669 End of report period seconds 3394454043 End of report period fraction of seconds 17820 SNMP specific trap type 0 IP address local 192 168 1 12 Port number local 5004 IP address remote 192 168 1 15 Port number remote 5010 SSRC receiving 324951319 SSRC sending 1987331861 Codec 0 Maximum packet size 20 Silence suppression 0 Count of good packets Maximum jitter 4 Maximum inter arrival jitter 2 Periods jitter threshold exceeded 0 Round trip delay 2 Round trip delay threshold exceeded Count of lost packets 0 Count of discarded packets 0 Periods of lost packets 0 Consecutive packet loss CPL 255 255 255 255 255 255 255 255 255 255 255 Periods of consecutive lost packets 293 Consecutive good packets CGP 255 255 255 255 255 255 255 255 255 255 255 Periods of consecutive good packets 255 Count of jitter buffer overruns 0 Count of jitter buffer under runs 0 Codec change on the fly Periods with at least one threshold exceeded 0 HiPath Switch ID Unknown LTU number 255 Slot number 233 Endpoint type Version V4 R2 2 63 SIP 070629 Subscriber number type 0 Subscriber number art Call ID 122384c5646 2fd0aGbfa22b636400513 192 168 1 21 MAC address 00018
233. nScape Voice OpenStage Family Administration Manual 3 67 Administration Feature Configuration 3 6 7 Message Waiting Address The MWI Message Waiting Indicator is an optical signal which indicates that voicemail mes sages are on the server Depending on the SIP server gateway in use the Message waiting server address that is the address or host name of the server that sends message waiting notifications to the phone must be configured With OpenScape Voice this setting is not typically necessary for enabling MWI functionality Administration via WBM System gt Features gt Services Services Message waiting server address Conference URI Group pickup URI Code for callback busy Code for callback no reply Code for callback cancel all BLF pickup code Administration via Local Phone l Administration l pom Features Addressing l MWI server URI A31003 01010 M100 17 76A9 09 09 2010 3 68 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 8 Indicate Messages V2 With firmware version V2 the indication of old and new messages on the display can be con figured There are 4 categories of voicemail messages new new urgent old and old urgent For each category the administrator can define whether the message count is shown or hid den and set a header for the category Data required New items Determines whether new items are indicated
234. nStage 60 80 Use the TouchGuide to navigate and execute administrative actions in the administration menu Press the a key briefly scroll up Hold down scroll to top of list Press the key confirm entries perform an action Press the key cancel a function delete character left of cursor Up one level Press the key open a context menu down one level Press the w key briefly Run your finger around the scroll down SS inner sensor ring Hold down browse lists and menus scroll to end of list set up volume OpenStage 40 Use the 5 way navigator to navigate and execute administrative actions in the administration menu Press the akey briefly scroll up Hold down scroll to top of list Press the key confirm entries perform an action Press the key cancel a function delete character left of cursor up one level Press the key open a context menu down one level Press the w key briefly scroll down Hold down scroll to end of list A31003 01010 M100 17 76A9 09 09 2010 3 2 OpenScape Voice OpenStage Family Administration Manual Administration Access via Local Phone OpenStage 20 Use the 3 way navigator to navigate and execute administrative actions in the administration menu Press the a key briefly scroll up Hold down scroll to top of list Press the w key confirm entries perform an action Pr
235. nStage LDAP TEMPLATE v 1 SEARCHBASE dc example dc com H TRIBO1 sn TRIBO2 givenname TRIBO3 ipPhone TRIBO5 mobile TRIBO6 homePhone TRIBO7 company TRIBO8 department TRIBO9 TRIB10 title TTRIB11 mail EOF PprPerrp Pp PP PY YP P 394HHHHHHH 5 12 TRIBO4 otherTelephone A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Set Up the Corporate Phonebook LDAP 5 3 3 Load the LDAP Template into the Phone When you have configured the LDAP template you can upload it to the phone 1 Save the template under a suitable name for example 1dap template txt 2 Copy the template file to the FTP server designated for deploying LDAP templates 3 Upload the file using the WBM see Section 3 14 6 LDAP Template or alternatively the Local menu or the DLS see the Deployment Service Administration Manual For an example configuration see the following WBM screenshot path File transfer gt LDAP Use defaults O Download method FTP Server address 192 168 1 150 Server port 21 FTP account FTP username phone FTP password pue FTP path media HTTPS base URL _ Filename Idap templatebat After submit do nothing Y A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 13 Examples and HowTos How to Set Up the Corporate Phonebook L
236. nable the phone to identify callers from different local or interna tional telephone networks by looking up the caller s number in the phone book As incoming numbers are not always in canonical format their composition must be analyzed first For this purpose an incoming number is matched against one or more patterns consisting of country codes national codes and enterprise nodes Then the result of this operation is matched against the entries in the local phone book meters of the phone must be provided e Local country code gt Section 3 11 1 Local area code gt Section 3 11 1 e Local enterprise code gt Section 3 11 1 To make sure that canonical dial lookup works properly at least the following para Up to 5 patterns can be defined The Local code 1 5 parameters define up to 5 different local enterprise nodes whilst International code 1 5 define up to 5 international codes that is fully qualified E 164 call numbers for use in a PSTN Data required e Local code 1 5 Local enterprise code for the node PBX the phone is connected to Example 722 for Siemens Munich e International code 1 5 Sequence of local country code local area code and local enterprise node corresponding to to one or more phone book entries Example 4989722 for Siemens Munich Administration via WBM Locality gt Canonical dial lookup Canonical dial lookup International code 1 International c
237. nal Name may serve as a phone number The values are used in the userinfo part of SIP URIs In order to register with a SIP registrar the phone sends REGISTER messages to the registrar containing the contents of Terminal number Data required e Terminal number Number to be registered at the SIP registrar e Terminal name Name to be registered at the SIP registrar Administration via WBM System gt System Identity System Identity Terminal number 4711 Terminal name openstage Display identity 4711 Enable ID Y Administration via Local Phone l Administration ystem Identity E Terminal number Terminal name A31003 01010 M100 17 76A9 09 09 2010 3 34 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 1 2 Display Identity If an individual name oder number is entered as Display identity and Enable ID is activated it is displayed in the phone s status bar instead of the Terminal number or Terminal name Administration via WBM System gt System Identity System Identity Terminal number 4711 Terminal name openstage Administration via Local Phone l Administration System Identity E Display identity Enable ID A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 35 Administration System Settings 3 5 2 Emergency and Voice Mail It is important to have an Emergency nu
238. nal prefix used to dial to another country e g 00 in Germany and United Kingdom Maximum length 5 e Operator codes List of extension numbers for a connection to the operator The numbers entered here are not converted to canonical format Maximum length 50 Optional e Emergency number List of emergency numbers to be used for the phone If there are more than one numbers they must be separated by commas The numbers entered here are not converted to canonical format Maximum length 50 Optional A31003 01010 M100 17 76A9 09 09 2010 3 118 OpenScape Voice OpenStage Family Administration Manual Administration Dialing These emergency numbers can also be dialed when the phone is locked in line with the emergency number configured in Features gt Configuration see Section 3 5 2 Emer gency and Voice Mail e Initial extension digits Initial digits List of initial digits of all possible extensions in the local enterprise network When a call number could not be matched as a public network number the phone checks if it is part of the local enterprise network This is done by com paring the first digit of the call number to the value s given here If it matches the call num ber is recognized as a local enterprise number and processed accordingly If for instance the extensions 3000 5999 are configured in OpenScape Voice each num ber will start with 3 4 or 5 Therefore the digits to be entered are 3 4 5 e Internal
239. nce the user enters the ex tension 1234 the local country code is 49 the local national code is 89 and the local en terprise number is 722 the resulting number in canonical format is 49897221234 For generating an appropiate dial string a conversion from canonical format to a different for mat may be required The following parameters determine the local settings of the phone like Local country code or Local national code and define rules for converting from canonical format to the format required by the PBX provided and the canonical dial lookup settings must be configured see Section To enable the number conversion all parameters not marked as optional must be 3 11 2 Canonical Dial Lookup Data required e Local country code E 164 Country code e g 49 for Germany 44 for United Kingdom Maximum length 5 e National prefix digit Prefix for national connections e g 0 in Germany and United King dom Maximum length 5 e Local national code Local area code or city code e g 89 for Munich 20 for London Maximum length 6 e Minimal local number length Minimum number of digits in a local PSTN number e g 3335333 7 digits e Local enterprise number Number of the company PBX wherein the phone is residing Maximum length 10 Optional e PSTN access code Access code used for dialing out from a PBX to a PSTN Maximum length 10 Optional e International access code Internatio
240. nced configuration and software deployment recommended A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 1 Startup Assembling and Installing the Phone 2 2 Assembling and Installing the Phone 2 2 1 Shipment e Phone e Handset e Handset cable e Subpackage e Document Information and Important Operating Procedures Emergency number sticker Emergency Number Sticker 2 2 2 Connectors at the bottom side OpenStage 60 Keyboard Power supply a y Extension af a Key Module Handset s 4 A31003 01010 M100 17 76A9 09 09 2010 2 2 OpenScape Voice OpenStage Family Administration Manual Startup Assembling and Installing the Phone OpenStage 40 OpenStage 15 and 20 similar except 1 OpenStage 40 and OpenStage 15 only Power supply Switch Headset 9 Key Module iz A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 3 Startup Assembling and Installing the Phone 2 2 3 Assembly 1 Handset Insert the plug on the long end of the handset cable into the jack on the base of the tele phone and press the cable into the groove provided for it Next insert the plug on the short end of the handset cable into the jack on the handset 2 Emergency Number Sticker Write your telephone number and those for the fire and police departments on the included label
241. ndicate that a call is from within the same business group and the Name parameter is set to Bellcore dr1 To select a specific ring tone for calls from the same business group the other parameters corresponding to that Name must be set accord ingly The Ringer sound parameter determines whether a pattern i e melody or a specific sound file shall be used as ringer Pattern Melody selects the melody pattern that will be used if Ringer sound is set to Pattern Pattern sequence determines the length for the melody pattern and the interval between the repetitions of the pattern There are 3 variants e 1 1 sec ON 4 sec OFF e 2 1 sec ON 2 sec OFF e 3 0 7 sec ON 0 7 sec OFF 0 7 sec ON 3 sec OFF The Duration parameter determines how long the phone will ring on an incoming call The range is 0 300 sec With the Audible parameter the ringer can be muted In this case an incoming call will be in dicated only visually A31003 01010 M100 17 76A9 09 09 2010 3 126 OpenScape Voice OpenStage Family Administration Manual Administration via WBM Ringer setting Ringer setting This page allows you to set up interworking with other IP phone systems that support distinctive ringing Name Ringer sound Pattern melody Papell Duration sec Audible Bellcore drl Pattern 0 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60 Ring Ringer2 mp3 60
242. ne l Administration Network al Configuration DNS domain A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 23 Administration IP Network Parameters 3 3 6 2 DNS Servers If not provided by DHCP automatically a primary and a secondary DNS server can be config ured of it a special configuration is required For details please refer to Section 3 5 9 With firmware V2 enhanced survivability using DNS SRV is available To make use Resilience and Survivability Data required e Primary DNS IP address of the primary DNS server e Secondary DNS IP address of the secondary DNS server Administration via WBM Network gt IP configuration IP configuration change mode LLDP MED Enabled DHCP Enabled IP address 192 168 1 238 Subnet mask 255 255 2550 Default ro DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy Administration via Local Phone L Administration Network IP Configuration Primary DNS Secondary DNS A31003 01010 M100 17 76A9 09 09 2010 3 24 OpenScape Voice OpenStage Family Administration Manual Administration IP Network Parameters 3 3 6 3 Terminal Hostname V2 With OpenStage firmware V2 the phone s hostname for registrati
243. ngs Administration via WBM Date and Time Date and time Time source SNTP IP address 192 43 244 18 Timezone offset hours Daylight saving Daylight saving Difference minutes Auto time change DST zone Europe Rest Administration via Local Phone l Administration Date and Time SNTP IP address Timezone offset A31003 01010 M100 17 76A9 09 09 2010 3 40 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 4 2 No SNTP server available If no SNTP server is available date and time must be set manually The manual setting of time and date is located in the user menu not in the administrator menu Data required e Local time hh mm Local time e Local date day month year Local date Allow daylight saving Defines whether there is daylight is set e Difference minutes Timezone offset in minutes Administration via WBM User pages gt Date and time Date and time Local Time hh mm hs Local Date day month year 30 November y 2006 Allow daylight saving Difference minutes 87678 Administration via Local Phone I Menu Date and Time Time Date Daylight saving Difference mins A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 41 Administration System Settings 3 5 5 SIP Addresses and Ports 3 5 5 1
244. nity Diagnostic to generic destination QoS reporttraps QoS traps to QCU QCU address QCU port QCU community QoS to generic destination Administration via Local Phone L Administration L pon SNMP Queries allowed Query password Trap sending enabled Trap destination Trap destination port Trap community Diag sending enabled Diag destination Diag destination port Diag community QoS traps to QCU QCU address QCU port QCU community QoS to generic device A31003 01010 M100 17 76A9 09 09 2010 3 30 OpenScape Voice OpenStage Family Administration Manual Administration Security 3 4 Security OpenStage phones support secure speech transmission via SRTP For enabling secure calls a TLS connection to the OpenScape Voice server is required If Use secure calls is activated the encryption of outgoing calls is enabled and the phone is capable of receiving encrypted calls When the phone is connected to an OpenScape Voice system call security is communicated to the user as follows e An icon in the call view tells the user whether a call is secure or not e Ifan active call changes from secure to insecure e g after a transfer a popup window and an alert tone will notify the user indication tells the user that the other endpoint has acknowledged the secure con For secure calls it is required that both endpoints support SRTP The secure cal
245. nostics gt Miscellaneous gt Core dump Core Dump Enable core dump M Delete core dump o Changes to this item do not take effect until the phone is restarted A31003 01010 M100 17 76A9 09 09 2010 3 224 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 24 11 Remote Tracing Syslog All trace messages created by the components of the phone software can be sent to a remote server using the syslog protocol This is helpful especially for long term observations with a greater number of phones To enable remote tracing Remote trace status must be set to Enabled Furthermore the IP address of the server receiving the syslog messages must be entered in Remote ip and the corresponding server port must be given in Remote port With version V2 the User notification parameter controls whether the user is notified about the remote tracing or not If user notification is enabled a blinking symbol on OpenStage 60 80 on OpenStage 15 20 40 will inform the user when remote tracing is active that is when Remote trace status is set to Enabled Administration via Local Phone l Administration Maintenance Remote trace Remote trace status Remote ip Remote port Administration via Local Phone V2 l Administration Maintenance Remote trace Remote trace status User notification Remote ip Remote port Administration via WBM V2
246. nsport UDP x Response timer ms 32000 NonCall trans ms 32000 Reg backoff seconds 60 Connectivity check timer seconds 0 il Administration via Local Phone l Administration System SIP Interface NonCall transactions ms A31003 01010 M100 17 76A9 09 09 2010 3 54 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 5 9 4 Maximum Registration Backoff Timer If a registration attempt should result in a timeout the phone waits a random time before send ing another REGISTER message The Reg backoff seconds parameter determines the maximum waiting time Administration via WBM System gt SIP interface SIP interface Outbound proxy Default OBP domain SIP transport UDP y Response timer ms 32000 NonCall trans ms 32000 Reg backoff seconds 60 0 Connectivity check timer seconds Administration via Local Phone l Administration System SIP Interface Reg backoff A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 55 Administration System Settings 3 5 9 5 Backup SIP Server The Backup registration flag indicates whether or not the phone treats the backup proxy serv er as a SIP registrar If set to Yes the phone tries to register its SIP address with the server whose IP address or hostname is specified by Backup proxy address The Backup registration
247. ntext menu opens In the context menu select Download The download will start immediately A31003 01010 M100 17 76A9 09 09 2010 3 144 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 7 Logo On OpenStage 40 60 80 a custom background image for the telephony interface can be sup plied In most cases this will be the company logo On OpenStage 40 monochrome bitmap files BMP are supported The ideal size is as follows e Width 144 px e Height 32 px On OpenStage 60 80 the supported file formats are JPEG and PNG The ideal size values are is as follows OpenStage 60 e Width 240 px e Height 70 px OpenStage 80 e Width 480 px e Height 142 px If the size should deviate from these values the image will appear skewed For guidance on creating a logo file for OpenStage 40 60 80 see Section 5 2 How to Create Logo Files for OpenStage Phones 3 14 7 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be setto Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used e Value range Yes No Default No e Filename Specifies the file name of the phone software A31003 01010 M100 17 76A9 09 09 2010 OpenScape
248. nual Technical Reference Menus Fault trace configuration V1R5 Fault trace configuration File size bytes 128000 Trace timeout minutes 0 Automatic clear before start Trace levels for components Administration OFF Application menu OFF Call Log OFF Certificate management OFF Component registrar OFF Data Access service OFF Digit analysis service OFF DLS client management OFF Help OFF Java OFF Media control service OFF Mobility service OFF OpenStage client management OFF POT service OFF Physical interface service OFF Service registry OFF SIP call control OFF SIP signalling OFF Tone generation service OFF vCard parser service OFF Voice mail OFF USB backup service OFF 802 1 service OFF Application framework DEBUG Bluetooth service OFF Call View OFF Communications DEBUG CSTA service OFF Desktop OFF Directory service OFF Health service OFF Instrumentation service OFF Journal service OFF Media processing service OFF OBEX service OFF Phonebook OFF Password management service OFF Service framework OFF Sidecar service OFF SIP messages OFF Team service OFF Transport service OFF Voice engine service OFF Web server service OFF Voice recognition OFF Clock Service OFF
249. nual 3 105 Administration Multiline Appearance Keyset e incoming PLP The earliest line to start audible ringing is selected or else the earliest alerting ringing suppression ignored line is selected However if the prime line is alerting it is given priority e none To answer a call the user manually selects a line by pressing its line key be fore going off hook or by pressing the speaker key Manual line selection overrides automatic line preferences Line action mode determines the consequence for an established connection when the line key is pressed If hold is selected the call currently active is set to hold as soon as the line key is activated The user has two options 1 to reconnect to the remote phone by pressing the line key that corresponds to that call or 2 to initiate another call from the newly selected line If release is selected the previously established call is ended If Show Focus is checked the LED of a line key flutters when the line is in use If it is not checked the line key is lit steady when it is in use The Reservation timer sets the period after which the reservation of a line is canceled A line is automatically reserved for the keyset whenever the user has selected a line for an outgoing call and hears a dial tone The reservation of a line is accomplished by the OpenScape Voices erver which notifies all the endpoints sharing this line If set to 0 the reservation timer is deac tiva
250. number Voice mail number Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone l Administration soem Features Comiguralion General Allow refuse A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 59 Administration Feature Configuration 3 6 2 Hot Warm Phone V2 With firmware V2 hot warm phone functionality is available If the phone is configured as hot phone the number specified in Hot warm destination is dialed immediately when the user goes off hook For this purpose Hot warm phone must be set to Hot phone If set to Warm phone the specified destination number is dialed after a delay which is defined in Initial digit timer Seconds for details see Section 3 6 3 Initial Digit Timer During the delay period the user can dial a number which will be used instead of the hot warm destination In addition the user will be provided with a dial tone during the delay period With the setting No action hot phone or warm phone functionality is disabled Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Hot
251. o Group pickup tone allowed gt Section 3 6 4 2 Group pickup as ringer gt Section 3 6 4 2 Group pickup visual alert gt Section 3 6 4 2 BLF alerting gt Section 3 6 4 2 Keyset Lines Details For Keyset Line lt n gt Address gt Section 3 9 1 Ring on off gt Section 3 9 1 Selection order gt Section 3 9 1 Hot warm action gt Section 3 9 1 Bluetooth Local device address gt Section 3 25 Enable gt Section 3 25 Call recording Recorder number Recording mode Audible notification Keyset operation Rollover ring gt Section 3 9 2 LED on registration gt Section 3 9 2 Originating line preference gt Section 3 9 2 Terminating line preference gt Section 3 9 2 Line action mode gt Section 3 9 2 Show focus gt Section 3 9 2 Reservation timer gt Section 3 9 2 Forwarding indicated Forwarding shown gt Section 3 9 2 Preselect mode gt Section 3 9 2 Preselect timer gt Section 3 9 2 Preview mode gt Section 3 9 3 Preview timer gt Section 3 9 3 DSS operation Deflect to DSS gt Section 3 9 5 1 Refuse DSS pickup gt Section 3 9 5 1 Forwarding shown gt Section 3 9 5 1 Group pickup Group pickup tone Pickup tone allowed gt Section 3 6 4 2 Group pickup as ringer Pickup as ringer gt Section 3 6 4 2 Group pickup visual Pickup visual alert gt
252. ocol for initialising and controlling sessions used e g for gt VoIP calls SNMP Simple Network Management Protocol Used for monitoring controlling and administra tion of network and network devices SNTP Simple Network Time Protocol Used to synchronize the time of a terminal device with a timeserver Subnet Mask To discern the network part from the host part of an gt IP address a device performs an AND operation on the IP address and the network mask The network classes A B and C each have a subnet mask that demasks the relevant bits 255 0 0 0 for Class A 255 255 0 0 for Class B and 255 255 255 0 for Class C In a Class C network for instance 254 IP addresses are available Switch Network device that connects multiple network segments and terminal devices The for warding of data packets is based on gt MAC Addresses data targeted to a specific device is directed to the switch port that device is attached to T TCP Transfer Control Protocol The protocol belongs to the transport layer and establishes a connection between two entities on the application layer It guarantees reliable and in order delivery of data from sender to receiver as opposed to gt UDP TLS Transport Layer Security Ensures privacy between communicating applications Typically the server is authenticated but mutual authentication is also possible U UDP User Datagram Protocol A minimal message oriented transport layer protocol used
253. ode 2 International code 3 International code 4 International code 5 Submit i A31003 01010 M100 17 76A9 09 09 2010 3 122 OpenScape Voice OpenStage Family Administration Manual Administration Dialing Administration via Local Phone l Administration Local Functions Locality Canonical Dial Lookup Local code 1 International code 1 Local code 2 International code 2 Local code 3 International code 3 Local code 4 International code 4 Local code 5 International code 5 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 123 Administration Dialing 3 11 3 Dial Plan V2 With firmware version V2 OpenStage phones may optionally use a dial plan residing on the phone By means of the dial plan the phone can infer from the digits entered by the user that a complete call number has been entered or that a particular prefix has been entered Thus the dialing process can start without the need to confirm after the last digit has been entered without delay or with a configurable delay The standard timer which is found on the WBM un der User menu gt Configuration gt Outgoing calls gt Autodial delay seconds is overridden if a dial plan rule is matched A dial plan consists of rules defining patterns timeouts and actions to be performed when a pattern is matched and or a timeout has expired The phone can store on
254. of the key is defined in Key label lt key number gt Administration via WBM System gt Features gt Program keys gt Call recording Call Recording Key label 5 Recording Submit Reset A31003 01010 M100 17 76A9 09 09 2010 3 90 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 25 Auto Answer With Zip Tone V2 This feature is primarily designed for call centers If activated and a headset is used the phone will automatically accept incoming calls without ringing and without the necessity to press a key Moreover additional signalling information from OpenScape Voice is not required To indicate a new call to the user a zip tone is played through the headset when the call is accepted only operates if the headset is plugged in In case the key for feature activation has been pressed before the headset is connected the feature will be automatically ac tivated when the headset is plugged in The feature is available for OpenStage 40 60 80 which provide a headset jack it Administration via WBM System gt Features gt Program keys gt AICS Zip tone AICS ZIP Key label 1 AICS ZIP 3 7 26 Server Feature Invokes a feature on the SIP server The status of the feature can be monitored via the LED associated to the key tails please refer to the Administration Manual for OpenStage 15 20 40 60 80 on This function is intended primarily for opera
255. oice mail number Allow refuse O Hotfvarm phone No action HotWarm destination Initial digit timer seconds 30 Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled FPK program timer Group pickup tone allowed M Group pickup as ringer M Group pickup visual alert Prompt v BLF alerting Beep v Bluetooth Enable Bluetooth interface M Call Recording Recorder Address Recording Mode Disabled Audible Notification Off DSS settings DSS settings Call pickup detect timer seconds Deflect alerting call enabled Allow pickup to be refused DSS settings V2 DSS settings Call pickup detect timer seconds Deflect alerting call enabled Allow pickup to be refused Forwarding shown A31003 01010 M100 17 76A9 09 09 2010 4 16 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Program keys Program keys To assign a new function to a key select from the dp drop down list box To view or modify the parameters associated with the key use the Edit button Normal Key Shifted Line Label Primary Line ear no feature assigned Selected dialling Label Selected dialling N ear no feature assigned ear no feature assigned Clear no feature assigned ear no feature assigned
256. on Emergency number Voice mail number Allow refuse Hotfwarm phone No action Hotfwarm destination Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes Transfer on hangup Bridging enabled Dial plan enabled O Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt v BLF alerting Beep Y M M Bluetooth Enable Bluetooth interface Administration via Local Phone l User L ontiguraton Outgoing Calls Immediate dialing l Administration p La yystem Features Pa General Dial plan l Administration General Information Dial plan ID Dial plan status A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 125 Administration Distinctive Ringing V2 3 12 Distinctive Ringing V2 The SIP server may provide information indicating a specific type of call within an incoming call With firmware V2 the phone can use this information to choose a ring tone according to the call type The relevant information is carried as a string in the SIP Alert Info header This string is config ured in the OpenScape Voice system please refer to the relevant OpenScape Voice documen tation When the string sent via Alert Info matches the string specified in the Name parameter the corresponding ringer is triggered For instance the OpenScape Voice system may send the string Bel lcore dr1 to i
257. on logAll V2 RO 1 0 SIP 090313 907 root SN 29M 672 0 0 24 0 SvcConfig services conf startLogbaemon log ll V2 RO 1 0 SIP 090313 676 root S lt 29M 672 0 0 24 0 SvcConfig services conf startLogPaemon logAll V2 RO 1 0 SIP 090313 671 root S 29M 643 0 0 24 0 SvcConfig services conf startLogDaemon log ll V2 RO 1 0 SIP 090313 814 root S 29M 672 0 0 24 0 SvcConfig services conf startLogPaemon logAll V2 RO 1 0 SIP 090313 686 root Ss 29M 672 0 0 24 0 SvcConfig services conf startLogPaemon logAll V2 RO 1 0 SIP 090313 694 root S 29M 672 0 0 24 0 SvcConfig services conf startLogPaemon logAll V2 RO 1 0 SIP 090313 695 root 3 29M 672 0 0 24 0 SvcConfig services conf startLogPaemon log ll V2 RO 1 0 SIP 090313 ANG rant s 279M 672 N N 24 N SweConfie servirea ennf srarti acNaeman lacril W PN 1 N STP NANZI Core dump Core Dump Enable core dump File size unlimited Limited file size MBs Delete core dump Changes to these items do not fake effect until the phone is restarted A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 53 Technical Reference Menus Core dump V2R1 Core Dump Enable core dump Delete core dump O Changes fo this item do not take effect until fhe phone is restarted Remote trace V1R5 Remote trace Disable trace Remote trace V2 Remote trace Trace Status Disabled User Notification Enabled Remote Server IP Remote Ser
258. on 3 11 h mob h h h h h ee _b gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 2 gt Section 3 11 1 gt Section 3 11 1 gt Section 3 11 1 gt Section 3 11 1 gt Section 3 5 3 A31003 01010 M100 17 76A9 09 09 2010 4 64 OpenScape Voice OpenStage Family Administration Manual Menu Old items Alternative label Old urgent items Alternative label Date and Time Time source E SNTP IP address Timezone offset Daylight saving Daylight saving Difference mins Auto DST DST zone Speech Codec Preferences Silence suppression Packet size G 711 G 729 G 722 Audio Settings Disable microphone Disable loudspeech General Information MAC address Software version Last restart Dial plan ID Dial plan status Licence information Password Admin Confirm admin User Confirm user Security amp policies Password Change admin password E Current password 6 New password Confirm password Change user password Current password New password Confirm password ertificates Authentication policy ia Secure file transfer Secure send URL Ringer setting lt 1 15 gt
259. on 3 7 26 Server Feature A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 97 Administration Multiline Appearance Keyset 3 9 Multiline Appearance Keyset 80 phones This feature is available only on OpenStage 15 OpenStage 40 and OpenStage 60 A phone that has more than one line associated to it and therefore works as a multiline phone is referred to as keyset The lines are assigned to the phone by setting up a separate line key for each line The multiline appearance feature allows for multiple lines to be assigned to a keyset and for a line to be assigned to multiple keysets This feature requires configuration in OpenScape Voice and in the telephone and is particularly useful for executive assistant arrangements In order to configure the phone as a keyset it is required to e use an outbound proxy System gt SIP interface gt Outbound proxy see Section 3 5 7 1 Outbound Proxy and e set the server type to OS Voice System gt Registration gt Server type see Section 3 5 6 SIP Registration For each keyset a Primary Line Main DN is required The primary line is the dialing number for that keyset There are two types of line e Private line A line that appears on only one keyset e Shared line A line that is shared between keysets 3 9 1 Line key configuration key is needed This ensures that the line
260. on with the DNS server can be customised The phone will send the specified hostname to the DNS server using DDNS Therefore the DNS server must support DDNS The corresponding DNS domain is configured in Network gt IP configuration gt DNS domain see Section 3 3 6 1 DNS Domain Name The current DNS name of the phone is displayed at the right hand side of the banner of the admin and user web pages under DNS name To see configuration changes the web page must be reloaded complete WBM address can be found under User menu gt Network information gt It is recommended to inform the user about the DNS name of his her phone The Web address The DNS name can be constructed from pre defined parameters and free text Its composition is defined by the DNS name construction parameter The following options are available e None The phone does not attempt to change its DNS name via DDNS e MAC based The DNS name is built from the prefix OIP followed by the phone s MAC address e Web name The DNS name is set to the the string entered in Web name e Only number The DNS name is set to the Terminal number that is the phone s call number see Section 3 5 1 Terminal and User Identity e Prefix number The DNS name is constructed from the the string entered in Web name followed by the Terminal number Administration via WBM System gt System Identity System Identity Terminal number 33
261. onal parameters Parameter If the LED controller URI is given the LED associated with this key indicates the state of the call number or SIP URI specified provided the SIP server sends a notification e Busy notification LED is glowing e Ringing notification LED is blinking e Idle notification state terminated LED is dark When assigning the function described here to the release key please consider that this key has no LED With firmware version V2R2 the Push support parameter is available If activated the LED is controllable by a combination of an HTTP push request and an XML document For further in formation see the XML Applications Developer s Guide URI field is empty Otherwise the phone will only use the SIP mechanism for LED If you want to use the HTTP push solution please ensure that the LED controller control and ignore the push request The Symbolic name which is available with firmware version V2R2 is used to assign a push request from the application server to the appropriate free programmable key resp fixed func tion key This value must be unique for all keys involved Data required e Key label lt n gt Label for the key e Protocol Transfer protocol to be used Value range HTTP HTTPS e Web server address IP address or DNS name of the remote server e Port Target port at the server e Path Server side path to the function e Parameters Option
262. one Name OptipPhone element 1 Data type String y M Aray Code fi Description tes 1 for OptilpPhone class Cancel Click OK to return to the previous window 10 The newly created option is displayed now Enter Siemens in the Value field i 2x Option class OptilpPhone h Option name foo OptilpPhone element 01 y Add Edit Delete Description tea 1 for OptilpPhone class gt Value String Siemend Canoa _ A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 15 Startup Quick Start 11 If the VLAN is to be provided by DHCP Repeat step 7 and 8 and then specify the option type as follows If you want to proceed to the configuration of the DLS address continue with step 13 e Name Free text e g OptilpPhone element 02 e Data type Long e Code 2 e Description Free text e g tag 2 for OptilpPhone class zix Class OptilpPhone Name OptipPhone element 02 Data type Lona y FT Array Code B Description tao 2 for OptilpPhone class Carca_ Click OK to return to the previous window 12 The newly created option is displayed now Enter the VLAN ID as a hexadecimal number in the Value field In the example the VLAN ID is 10 Hex 2A Predefined Options and Yalues Mx Dption class OptilpPhone h Option name 002 OptilpPhone element 02 X Add Edit Delete Description ftag
263. onnector is needed and configures the connector ac cordingly Data required LAN port speed LAN port type Settings for the ethernet port connected to a LAN switch Value range Automatic 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half du plex 100 Mbps full duplex and additionally for OpenStage 20 40 60 80 G 1 Gbps full duplex Default Automatic e PC port speed PC port type Settings for the ethernet port connected to a PC Value range Automatic 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half du plex 100 Mbps full duplex and additionally for OpenStage 20 40 60 80 G 1 Gbps full duplex Default Automatic A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 5 Administration LAN Settings e PC port mode PC port status Controls the PC port Value range disabled enabled mirror Default disabled e PC port autoMDIX Switches between MDI and MDI X automatically Value range On Off Default Off Administration via WBM Network gt Port configuration Port configuration SIP server SIP registrar SIP gateway SIP local Backup proxy RTP base Download server default LDAP server HTTP proxy LAN port speed Automatic PC port speed PC port mode PC port autoMDIX Automatic disabled be Administration via Local Phone L Administration Network Port Configuration LAN po
264. ons and configuration menus 6 The keypad is used for entering phone numbers and text A31003 01010 M100 17 76A9 09 09 2010 1 6 OpenScape Voice OpenStage Family Administration Manual Overview The OpenStage Family 1 5 4 OpenStage 15 i mi ABRA BO HI f AL With the handset the user can pick up and dial calls in the usual manner The display provides intuitive support for telephone operation With the audio keys the user can control the audio settings The fixed function keys provide access to frequently used telephony func tions Kl olp al The keypad is used for entering phone numbers and text With the navigation keys the user administrator can navigate in the various phone functions applications and configuration menus 7 The free programmable keys enable the user to customize the telephone in line with his her personal needs by assigning individual phone numbers and functions O A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 1 7 Overview Administration Interfaces 1 6 Administration Interfaces You can configure the OpenStage phone by using any of the methods described in this chapter 1 6 1 Web based Management WBM This method employs a web browser for communication with the phone via HTTP or HTTPS It is applicable for remote configuration of individual IP phones in your network Direct access
265. ons gt XML Applications gt Add help application Add application Display name Application name HTTP Server address HTTP Server port Protocol Program name on server Auto start Use proxy XML Trace enabled Debug program on server Number of tabs All tabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change A31003 01010 M100 17 76A9 09 09 2010 3 170 OpenScape Voice OpenStage Family Administration Manual Administration Applications Applications gt XML Applications gt Modify Delete application Modify Delete application Select application testeml Settings Display name testxml Application name ttesteml HTTP Server address 192 168 1 151 HTTP Server port 8080 Protocol http Program name on server testeml servlet Auto start Use proxy XML Trace enabled Debug program on server Number of tabs Alltabs Start Tab 1 Display Name Tab 1 Application Name Tab 2 Display Name Tab 2 Application Name Tab 3 Display Name Tab 3 Application Name Restart after change Mode key Administration via Local Phone up to V2R0 L Administration Applications l XML Add application Display name Application name Server address Server port Protocol Program name Use proxy XML trace enabled Debug program name Number of tabs Tab 1 display name Tab 1 a
266. ooommomomooas 3 41 3 9 0 olP Addresses and PONS vaticina 3 42 A o AA G eas csdas Lore Ore eue a a oun 3 42 3 59 22 OIE PONS os ata AS e teas LSS anne los 3 44 3 5 0 SIP Registration AAA hed eky boa BEE E he Ra a ahaa ate wh ue Mie Bhs 3 45 3 5 7 SIP Communication 206 ou cece ee RE oa tees thd eee a 3 47 35 721 OUIBDOUNGIRIOKYs dogo cote teen basis eat clas tee bie es 3 47 8 5 7 2 SIP Transport Protocol lt ssc ereere aa on eee es E 3 48 3 5 8 SIP Session TIMET kerm enana a aA a I EE O 3 49 3 5 9 Resilience and Survivability 0 0 0 0 00 ee 3 51 3 5 9 1 TLS Connectivity Check eta once eee each whale Data chee 3 52 3 5 92 Response PIM asc rire cab As dE 3 53 3 5 9 3 Non INVITE Transaction Timer 0 00 ce eee eee eee 3 54 3 5 9 4 Maximum Registration Backoff Timer 000 000s 3 55 3 5 9 5 Backup SIP Server aos ba E deen eh ee a ea io ek E 3 56 3 6 Feature CONMMQUIAUON see tes tte Vig ee oe oe Seer EEE 3 59 A31003 01010 M100 17 76A9 09 09 2010 0 2 OpenScape Voice OpenStage Family Administration Manual Content 3 6 1 AllOW MOISES isa is dd A arg he tae 3 59 3 6 2 HOVWar Phone V2 zere bo dunia diay a AA wide kre did 3 60 309 Initial Digit TIME eero se ocak A Soa ae a aes 3 61 3 6 4 Group PICK 2 5 2 sid ave lara de hd wk dee n bran add eee bed 3 62 364 1 Feature Cod 2 au cd va ana ws idee E be ee eee ye 3 62 S642 PICKUP di EA io 3 62 9 60 Gall Tratar ii dr a 3 65 3 6 5 1 Transter RI tao a a e U
267. ooooo 3 135 SA44 MUSIC onm Holds 2 ote rd see dann ae ie Chaba boe CS 3 136 31441 FTP HTTPS Access Data oia hee ewe Se Beh See 3 136 3 14 4 2 Download Music on Hold 0 ccc eee 3 138 AA E 3 139 3 14 5 1 FTP HTTPS Access Dalarnas ad be tes aes 3 139 3 14 5 2 Download Picture Clip 0 0 eee eee eens 3 141 3 14 6 LDAP Template ss d Lop vss wid write ea n eae HESS ore ele GD Le RS N 3 142 3 14 6 1 FTP HTTPS Access Dalai ioe bei ee A 3 142 3 14 6 2 Download LDAP Template o o ooooccoccoooncnnnn 3 144 814 7 o E 3 145 31471 FTP HTTPS Access Dal rin ek wo ee a eee ae ee ah we 3 145 142 Download LODO datada a bee oe eee 3 147 A31003 01010 M100 17 76A9 09 09 2010 0 4 OpenScape Voice OpenStage Family Administration Manual Content 314 8 SCICCNSAVEl 6 tse A eet ba Skee iy Poe 3 148 3 14 8 1 FTP HTTPS Access Dala 01040 tn ta Ar ee oe 3 148 3 14 8 2 Download Screensaver 0000 eee ee 3 150 314 9 AA A edd ea gaat ete Be 3 151 3 14 9 1 FTP HTTPS Access Data sii e eh de oe ae ae ae e a ad 3 152 3 14 9 2 Download Ringer File owner we eee ain Bie ORs Pease es 3 154 3 14 10 Dongle Kc rica Gb oe ERS triada 3 155 3 14 10 1 FTP HTTPS Access DMA oe 3 155 3 14 10 2 Download Dongle Key File oooooooooommmoo 3 157 3 15 Corporate Phonebook Directory SettingS oooooocconoooo o 3 158 SIS DAR o Paes e Beene Ue ES a ON ee ee 2 3 158 3 16 AOC CIN Ge tose avin ete O Ne aya hae peer ce
268. op down list box To view or modify the parameters associated with the key use the Edit button Key Shifted Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned aaa 0 00 100 A Y N E a E o N 0 Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned Clear no feature assigned aaa A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Key Modules 3 117 Administration Dialing 3 11 Dialing 3 11 1 Canonical Dialing Configuration Call numbers taken from a directory application LDAP for instance are mostly expressed in canonical format Moreover call numbers entered into the local phone book are automatically converted and stored in canonical format thereby adding Local country code Local na tional code and Local enterprise number as prefixes If for insta
269. or Codes For a set of error cases specific error codes are defined These error codes are shown in brackets on the display following a general error note Example No Telephony possible LP1 Problem Description Error code Network Problem No network connection L11 Not Initialised Waiting for data 11 Unable to use LAN 802 1x error LX1 Unable to use LAN Physical connection missing LP1 Unable to Register Server timeout RT2 Unable to Register Server failed RF2 Unable to Register Authentication failed RA2 Unable to Register No number configured RN2 Unable to Register No server configured RS2 Unable to Register No registrar configured RG2 Unable to Register No DNS domain configured RD2 Unable to Register Rejected by server RR2 Unable to Register No phone IP address set RI2 Survivability Backup route active B8 Survivability Backup not configured RS8 Survivability Backup timeout RT8 Survivability Backup authentication failed RA8 Tabelle 4 1 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 69 Technical Reference Troubleshooting Error Codes A31003 01010 M100 17 76A9 09 09 2010 4 70 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Canonical Dialing 5 Examples and HowTos 5 1 Canonical Dialing 5 1 1 Canonical Dialing Settings The following example shows settings suitab
270. or HTTPS is to be used for sending the URL to the server The Web server address is the IP address or DNS name of the remote server to which the URL is to be sent The Port is the target port at the server to which the URL is to be sent The Path is the server side path to the desired function i e the part of the URL that follows the IP address or DNS name Example webpage checkin html In the Parameters field one or more key value pairs in the format lt key gt lt value gt can be added to the request separated by an ampersand 4 Example phonenumber 3338 amp action huntGroupLogon ters If a question mark has been entered at the start of the parameters it will be The question mark will be automatically added between the path and the parame stripped off automatically A31003 01010 M100 17 76A9 09 09 2010 3 92 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys The Method parameter determines the HTTP method to be used which can either be GET or POST If GET is selected the additional parameters Parameters and the user id password Web server user ID Web server password are part of the URL If POST is selected these data form the body of the message In case the web server requires user authentication the parameters Web server user ID and Web server password can be used If not null the values are appended between the server side path Path and the additi
271. or messages This screenshot shows the LLDP MED operation submenu see Section 3 2 3 LLDP MED Operation Please note the status of MAC_Phy config 11 59am gt Thu 11 13 08 4049 Settings Applications LLDP MED operation Extended power OK gt Network policy voice OK LLDP MED cap s OK MAC_Phy config Error System cap s DK TTL OK Network policy other Not supported When MAC_Phy config is selected the details are displayed A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 17 Examples and HowTos An LLDP Med Example 11 59am AutoSet supported AutoSet enabled PMD 0 PMD 1 PMD 2 PMD 3 PMD 4 5 18 Thu 11 13 08 E Settings Is LLDP MED operation MAC_Phy config OK 4049 CF 4050 Konferenz Makeln Incompatible Anruf bern OK OK OK OK OK Rufton aus Consult Anrufschutz Call Waiting On Shift A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Dial Plan V2 5 5 Dial Plan V2 5 5 1 Introduction A dial plan is a set of rules that determine the phone s behaviour on digit entry by the user Up to 48 rules are possible With OpenStage phones a dial plan rule is constructed from 9 param eters In the following the setup of a dial plan is explained The dial plan entries are preceded by a title line This is a free format st
272. ore thereby overwriting the previous old file The default value is 65536 40 phones a maximum size no greater than 500 000 bytes is recommended due to The absolute maximum file size is 6 290 000 bytes However on OpenStage 15 20 the amount of available memory The Trace timeout minutes determines when to stop tracing When the timeout is reached the trace settings for all components are set to OFF but ERROR and STATUS messages are still written to the trace file ad infinitum When the trace file has reached its maximum size the data is saved and a new file is created for more information see File size bytes above If the value is O the trace data will be written without time limit If Automatic clear before start is checked the existing trace file will be deleted on pressing the Submit button and a new empty trace file will be generated By default it is unchecked You can read the log files by clicking on the appropriate hyperlinks the hyperlinks work only if the file in question has been created The following logs can be viewed e Download trace file The trace data according to the settings specified for the services e Download boot file not present with V2 The system messages of the booting process With firmware version V2 these messages will be incorparated in the syslog file see Download syslog file underneath e Download saved trace file Normally the trace file is saved only in the phone RAM W
273. ossible The possible values are 1 3 5 10 15 Session minutes defines the maximum length in minutes for an SSH connection After it has expired the admin user is logged out The possible values are 5 10 20 30 60 Administration via WBM Secure Shell Enable access Session password Access minutes 1 Session minutes 5 Reset A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 181 Administration Display License Information 3 23 Display License Information The license information for the OpenStage phone software currently loaded can be viewed via the local menu l Administration Licence information A31003 01010 M100 17 76A9 09 09 2010 3 182 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 24 Diagnostics such as caller lists Thus with regards to data privacy it is recommended to inform Some of the diagnostic tools and functions may reveal personal data of the user the user when diagnostic functions are to be executed 3 24 1 Display General Phone Information General information about the status of the phone can be displayed if desired Displayed Data MAC address Shows the phone s MAC address e Software version Displays the version of the phone s firmware Last restart Shows date and time of the last reboot e Backlight type V2R2 Indicates whether the phone has a backlight and
274. ower supply unit to the jack at the bottom of the phone A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 5 Startup Assembling and Installing the Phone 3 2 6 If applicable connect the following optional jacks LAN connection to PC N Headset accessory Connection to add on device accessory Connection to external keyboard accessory gt USB master for connection to a USB device e g accessory USB Acoustic Adapter To prevent damage on the OpenStage phone connect an USB stick using the adapter cable C39195 Z7704 A5 A Do not connect a USB hub to the phone s USB port as this may lead to stability problems A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 2 3 Quick Start This section describes a typical case the setup of an OpenStage endpoint in an environment using a DHCP server and the web interface For different scenarios cross references to the corresponding section of the administration chapter are given Alternatively the DLS Deployment Service administration tool can be used Its Plug amp Play functionality allows to provide the phone with configuration data by as signing an existing data profile to the phone s MAC address or E 164 number For further information see the Deployment Service Administration Manual tools
275. ows queries by the SNMP manager e Query password Password for the execution of a query by the SNMP manager e Diagnostic sending enabled Enables or disables the sending of diagnostic data to the SNMP manager Value range Yes No Default No e Diagnostic destination IP address or hostname of the SNMP manager receiving diag nostic data e Diagnostic destination port Port on which the SNMP manager is receiving diagnostic data e Diagnostic community SNMP community string for the SNMP manager receiving diag nostic data e QoS traps to QCU Enables or disables the sending of TRAP messages to the QCU serv er Value range Yes No Default No e QCU address IP address of the QCU server e QCU port Port on which the QCU server is listening for messages Default 12010 e QCU community QCU community string Default QOSCD e QoS to generic destination QoS to generic device Enables or disables the sending of QoS traps to a generic destination Value range Yes No Default No A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 29 Administration IP Network Parameters Administration via WBM System gt SNMP Generic traps Trap sending enabled Trap destination Trap destination port Trap community Queries allowed Query password Diagnostic traps Diagnostic sending enabled Diagnostic destination Diagnostic destination port Diagnostic commu
276. p to be refused O Administration via WBM V2 System gt Features gt DSS Settings DSS settings Call pickup detect timer seconds Deflect alerting call enabled Allow pickup to be refused Forwarding shown Administration via Local Phone V1R5 l Administration oem Features L Feature Access L Call establish Deflect to DSS Refuse DSS pickup l Administration Dom Features La O raan Genelia DSS Pickup timer A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset 3 113 Administration Multiline Appearance Keyset Administration via Local Phone V2 I Administration system Features l DSS operation Deflect to DSS Refuse DSS pickup Forwarding shown L Administration paein Features Contiguration General DSS Pickup timer 3 9 5 2 Settings for a DSS key The Key label lt n gt parameter provides the DSS key with a label that is displayed on the graph ic display on a OpenStage 60 80 phone The label is also user configurable Address contains the call number of the line associated with the DSS key The Realm parameter stores the SIP Realm of the line associated with the DSS key User Identifier gives the SIP user ID of the line associated with the DSS key Password provides the password corresponding to the SIP user ID The Outgoing calls p
277. pecific parameters for the line key Firmware version V1R5 Key label 1 Line Primary line Ring on off Ring delay seconds Selection order Address Realm User Identifier Password Shared type shared Allow in overview Firmware version V2 itis recommended that primary lines are only configured on keys 1 to 6 This ensures compatibility with the mobility feature when using devices with 6 or fewer programmable feature keys Key label 2 Primary line Ring on off Ring delay seconds Selection order Address Realm User Identifier Password Shared type shared Allow in overview Hot warm action No action Hot warm destination 3 102 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset 3 Only relevant if warm line hot line is to be configured The destination for warm line or hot line is set in User menu gt Configuration gt Keyset gt Lines Line Ring delay seconds 0 j Allow in overview Address Primary line Ring on off Selection order 1 Hotin y Hot warm destination 3333 In the local menu the menu path is the same A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 103 Administration Multiline Appearance K
278. penStage Family Administration Manual Technical Reference Menus 4 47 Technical Reference Menus 802 1x problems 802 1x problems Certificate management LOG Component registrar TRACE Data Access service TRACE 802 1x service DEBUG 802 1x problems V2R2 802 1x problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Certificate management LOG Component registrar TRACE Data Access service TRACE Download trace file Download saved trace file Clear all profiles Clear all profiles Administration OFF Call Log OFF Call View OFF Phonebook OFF Help OFF Application menu OFF Certificate management OFF Communications OFF Component registrar OFF CSTA service OFF Data Access service OFF Digit analysis service OFF Digital data service OFF Directory service OFF DLS client management OFF Health service OFF Instrumentation service OFF larirnal canica NCE A31003 01010 M100 17 76A9 09 09 2010 4 48 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus Clear all profiles V2R2 Clear all profiles File
279. placed by transpar ency which facilitates placing a logo on a gradient background The following table lists the hexadecimal values as used in HTML Phone Type Skin Color Code OpenStage 60 Crystal Sea BDBDBD OpenStage 60 Warm Grey 4242421 OpenStage 80 Crystal Sea E6EBEF OpenStage 80 Warm Grey 3A3D3A 1 The background color on WP4 skin 1 is a gradient the colour listed here is an average value Adobe Photoshop Click on the Background Color icon on the Color palette group then type the color code without leading into the field 5 6 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Create Logo Files for OpenStage Phones 2 Create a New Image Create an image with the size according to the phone type Phone Type Size px OpenStage 60 240 x 70 OpenStage 80 480 x 142 Adobe Photoshop Name Logo for OpenStage 80 K Preset Custom Reset width 480 pixels Height 142 pixels Device Central Resolution 124 5 pixelsfinch Color Mode RGB Color 8 bit Background Contents Background Color Image Size y Advanced 199 7K 3 Insert the Logo Place the logo image on the background e g by copying it from a source file Adobe Photoshop Example n Logo for OpenStage 80 100 Layer 1 RGB 8 Our Company 1009 Doc 199 7K 266 3K 4 Me
280. please ensure that e the switch QoS traps to QCU System gt SNMP is activated see Section 3 3 8 SNMP e the conditions for the generation of reports are set adequately see Section 3 24 9 1 Con ditions and Thresholds for Report Generation For details about QoS reports on HiPath devices see the HiPath QoS Data Collection V 1 0 Service Manual A QoS report contains the following data e Start of report period seconds NTP time in seconds for the start of the report period e Start of report period fraction of seconds Additional split seconds to be added to the seconds for an exact start time End of report period seconds NTP time in seconds for the end of the report period e End of report period fraction of seconds Additional split seconds to be added to the seconds for an exact end time e SNMP specific trap type The trap type is a 5 bit value calculated from a list of threshold exceeding bits Every time a threshold is exceeded the associated bit is set otherwise it is cleared The trace type bits are defined as follows e Bit 0 Jitter threshold was exceeded e Bit 1 Delay threshold was exceeded e Bit 2 Threshold for lost packets was exceeded e Bit 3 Threshold for consecutive lost packets was exceeded e Bit 4 Threshold for consecutive good packets was exceeded e IP address local IP address of the local phone e Port number local RTP receiving port of the local phone
281. pplication name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Restart after change A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 171 Administration Applications Administration via Local Phone V2R1 onwards L Administration Applications 3 172 l Add application Display name Application name Server address Server port Protocol Program name Auto start Use proxy XML trace enabled All tabs start Debug program name Number of tabs Tab 1 display name Tab 1 application name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Restart after change A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Applications 3 17 1 2 HTTP Proxy For the HTTP data transfer between the phone and the server hosting the remote program an HTTP proxy can be used First the proxy itself must be configured Enter the IP address of the proxy it in the Network gt IP configuration gt HTTP proxy parameter and the corresponding port in the Network gt Port configuration gt HTTP proxy parameter Use proxy enables or disables the use of the proxy If disabled the phones connects directly to the server By default the use of a proxy is
282. provides an integrated switch which connects the LAN the phone itself and a PC port By default the switch will auto negotiate transfer rate 10 100 Mb s 1000 Mb s with OpenStage 20 40 60 80 G and duplex method full or half duplex with whatever equip ment is connected Optionally the required transfer rate and duplex mode can be specified manually using the LAN port speed parameter figuration pass through or crossover cable and will reconfigure itself as needed to connect to the network If the phone is set up to manually configure the switch port settings the cable detection mechanism is disabled In this case care must be taken to use the correct cable type In the default configuration the LAN port supports automatic detection of cable con The PC Ethernet port is controlled by the PC port mode parameter If set to Disabled the PC port is inactive if set to Enabled it is active If set to Mirror the data traffic at the LAN port is mirrored at the PC port This setting is for diagnostic purposes If for instance a PC running Ethereal Wireshark is connected to the PC port all network activities at the phone s LAN port can be captured porary loss of the network connection to the PC port Removing the power from the phone or a phone reset reboot will result in the tem When PC port autoMDIX is enabled the switch determines automatically whether a regular MDI connector or a MDI X crossover c
283. quire an understanding of IP networking and telephony concepts These instructions are laid out in a user oriented manner which means that you are led through the functions of the OpenStage phone step by step wherever expedient For the users a sep arate manual is provided You can find further information on the official Siemens Enterprise Communications website http www enterprise communications siemens com and on the Siemens Enterprise Wiki http wiki siemens enterprise com 1 4 Conventions for this Document The terms for parameters and functions used in this document are derived from the web inter face WBM In some cases the the phone s local menu uses shorter less specific terms and abbreviations In a few cases the terminologies differ in wording If so the local menu term is added with a preceding For the parameter described in this document a WBM screenshot and the path in the local phone menu is provided All WBM screenshots are taken from OpenStage 60 80 As some WBM input masks have been changed with firmware updates the screenshots are selected after the following rules A31003 01010 M100 17 76A9 09 09 2010 1 2 OpenScape Voice OpenStage Family Administration Manual Overview Conventions for this Document e If alater version contains more or less parameters compared to previous software ver sions the screenshot of the older version is shown e If the title of a mask e g Pixel saver vs
284. r gt Ringer file Ringer file Use defaults o Download method FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eececeee FTP path HTTPS base URL Filename sid After submit do nothing Y A31003 01010 M100 17 76A9 09 09 2010 3 152 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files Administration via Local Phone l Administration L File Transfer Ringer Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 153 Administration Transferring Phone Software Application and Media Files 3 14 9 2 Download Ringer File If applicable ring tone files should be deployed using the DLS Deployment Service Alterna tively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM Ringer file Use defaults O Download method FTP Y FTP Server address 192 168 1150 FTP Server port 21 FTP account FTP username phone FTP password eeeeee FTP path media HTTPS base URL Filename ting mp3 After submit start download v In the File transfer gt Ringer dialog set After submit to start download and press the Submit button
285. r 2 VLAN the assignment of VLANs to network clients is realized by the MAC ad dresses of the network devices In some environments the mapping of VLANs and MAC ad dresses can be stored and managed by a central database Alternatively the VLAN ID which defines the VLAN whereof the device is a member can be assigned directly to the device e g by DHCP The task of determining the VLAN for which an Ethernet packet is destined is carried out by VLAN tags within each Ethernet frame As the MAC addresses are more or less wired to the devices mobility does not require any administrator action as opposed to layer 1 VLAN It is possible to assign one device i e one MAC address to different VLANs It is important that every switch connected to a PC is VLAN capable This is also true for the integrated switch of the OpenStage The phone must be configured as a VLAN aware endpoint if the phone itself is a member of the voice VLAN and the PC connected to the phone s PC port is a member of the data VLAN There are 3 ways for configuring the VLAN ID e Manually e By DHCP e By LLDP MED A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 7 Administration LAN Settings 3 2 2 1 Automatic VLAN discovery using DHCP To automatically discover a VLAN ID using DHCP the phone must be configured as DHCP en abled and VLAN discovery mode must be set to DHCP This is the default configuration The DHC
286. r name FTP path Path of the directory containing the files e HTTPS base URL IP address or hostname of the HTTPS server in use only applicable if Download method is switched to HTTPS Administration via WBM File transfer gt Screensaver Screensaver Use defaults O Download method FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eeesee FTP path HTTPS base URL Filename Administration via Local Phone l Administration File Transfer Screensaver Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 149 Administration Transferring Phone Software Application and Media Files 3 14 8 2 Download Screensaver If applicable screensavers should be deployed using the DLS Deployment Service Alterna tively the download can be triggered from the web interface or from the Local phone menu Start Download via WBM Screensaver Use defaults O Download method FTP FTP Server address 192 168 1 150 _ FTP Server port 21 FTP account FTP username phone FTP password seese FTP path media HTTPS base URL Filename seasideljpg After submit start download Y In the File transfer gt Screensaver dialog set After submit to start downlo
287. r to Section 2 3 1 Access the Web Interface WBM 3 1 Access via Local Phone The data entered in input fields is parsed and controlled by the phone Thus data is accepted only if it complies to the value range 1 Access the Administration Menu OpenStage 60 80 The menu key toggles between the Settings menu the Applications menu and the ap plications currently running Press the key repeatedly until the Settings tab is active The key toggles between the Settings menu the Applications menu and the applica tions currently running OpenStage 15 20 40 Press the keys gt v and consecutively to select the administration menu 2 Enter Password When the Admin menu is active you will be prompted to enter the administrator password The default admin password is 123456 It is highly recommended to change the pass word see Section 3 18 Password after your first login For entering passwords with non numeric characters please consider the following By default password entry is in numeric mode For changing the mode press the key once or repeatedly depending on the desired character The key cycles around the input modes as follows Abc gt abc gt 123 gt ABC gt back to start A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 1 Administration Access via Local Phone 3 Navigate within the Administration Menu Ope
288. ransfer gt LDAP Use defaults O Download method FTP FTP Server address FTP Server port 21 FTP account FTP username FTP password eeesee FTP path HTTPS base URL Filename After submit do nothing Administration via Local Phone l Administration l File Transfer Ll LDAP Use default Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL Filename A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 143 Administration Transferring Phone Software Application and Media Files 3 14 6 2 Download LDAP Template If applicable LDAP templates should be deployed using the DLS Deployment Service Alter natively the download can be triggered from the web interface or from the Local phone menu The OpenStage phone supports LDAPv3 Start Download via WBM Use defaults O Download method FTP FTP Server address 192 168 1 150 FTP Server port 21 FTP account FTP username phone FTP password eeescee FTP path media HTTPS base WRG 2 2 Filename Idap_template bd After submit start download In the File transfer gt LDAP dialog set After submit to start download and press the Submit button Start Download via Local Phone 1 Inthe administration menu set the focus to LDAP l Administration l File Transfer l LDAP 2 Press the gt key A co
289. ransfer on hangup A31003 01010 M100 17 76A9 09 09 2010 3 66 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 6 Callback URIs The Callback option allows the user to request a callback on certain conditions The callback request is sent to the SIP server The Code for callback busy requests a callback if the line is busy i e if there is a conversation on the remote phone Code for callback no reply applies when the call is not answered i e if nobody lifts the handset or accepts the call in another way The Code for callback cancel all all deletes all the callback requests stored previously on the telephone system SIP server Data required e Code for callback busy Callback Busy Access code that is sent to the server if the line is busy e Code for callback no reply Callback No reply Access code that is sent to the server if the callee does not reply e Code for callback cancel all Callback Cancel all Access code for canceling all call back requests on the server Administration via WBM System gt Features gt Services Services Message waiting server address Code for callback busy Code for callback no reply Code for callback cancel all BLF pickup code Administration via Local Phone L Administration ow Features L Addressing Callback Busy Callback No reply Callback Cancel all A31003 01010 M100 17 76A9 09 09 2010 Ope
290. red e idle line An idle line is selected The selection is based on the Hunt ranking parameter assigned to each line see Section 3 9 1 Line key configuration e primary The designated Primary Line Main DN is always selected for originating calls e last The line selected for originating calls is the line that has been used for the last call originating or terminating e none The user manually selects a line by pressing its line key before going off hook or by pressing the speaker key to originate a call Manual line selection overrides au tomatic line preferences The Terminating line preference parameter decides which terminating line i e line with an incoming call is selected when the user goes off hook The following preferences can be configured e ringing line The line in the alerting or audible ringing state is automatically selected when the user goes off hook In the case of multiple lines alerting or ringing the lines are selected on the one that has been alerting the longest e ringing PLP The line in the alerting or audible ringing state is automatically selected when the user goes off hook However if the prime line is alerting it is given priority e incoming The earliest line to start audible ringing is selected or else the earliest alerting ringing suppression ignored line is selected A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Ma
291. rge Layers Merge the two layers to one Adobe Photoshop In the Panel select both the background layer and the new layer containing the inserted logo Afterwards go to Layer in the Menu bar and select Merge Layers A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 7 Examples and HowTos How to Create Logo Files for OpenStage Phones 5 8 Background Transparency Delete the background colour so that only the exact former background colour is 100 transparent Adobe Photoshop Make sure that the background color is selected by clicking on the Background Color icon In the Tool palette click on the Eraser symbol with the right Mouse button and select the Magic Eraser Tool After this got to the Menu bar and set the Tolerance field to 0 Logo for OpenStage 80 100 Layer 0 RGB 8 Our Company 100 Doc 199 7K 266 3K Save the Image Finally save the image in PNG format You can now upload the logo file to the phone as described in Section 3 14 7 Logo A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos How to Set Up the Corporate Phonebook LDAP 5 3 How to Set Up the Corporate Phonebook LDAP The Corporate Phonebook function is based on an LDAP client that can be connected to the company s LDAP service A variety of LDAP servers can be used for instance Microsoft Active Directory Open
292. ring e g a descriptive name or version number which can be used by the administrator for version control purposes 5 5 2 Dial Plan Syntax The phone will not perform any checking on the title ensuring that different dial plans are given different titles is part of the administration process A dial plan rule is built from the parameters described underneath e Digit string A pattern of digits or or x characters that is to be matched for starting an action The maximum length is 24 characters The x character is a wildcard character that represents any of the other digits it may be upper or lower case e Action The action to be taken when the criteria are met The following options are avail able e S Send digits The digits entered are sent to the server when one of the following three conditions is satisfied a the maximum digits have been received or b the timer expires after the minimum digits have been received or c on receipt of the terminator after the minimum digits e C Check for other actions If the the digit sequence entered by the user matches Digit string Maximum length and Minimum length the timer starts On timer expi ry the digit string will be sent to the server If further digits are received before timer expiry further entries will be checked If the timer is set to 0 the dial string will be sent immediately This option is used when there are more than one rules whi
293. rophone and loudspeaker are switched on The microphone control is not valid for OpenStage 20E as this model has no built in microphone Administration via WBM Speech gt Audio Settings Administration via Local Phone L Administration e Audio Settings E Disable microphone Disable loudspeech A31003 01010 M100 17 76A9 09 09 2010 3 164 OpenScape Voice OpenStage Family Administration Manual Administration Applications 3 17 Applications 3 17 1 XML Applications Xpressions OpenStage 60 80 3 17 1 1 Setup Configuration The XML interface enables server based applications with a set of GUI elements The techno logies commonly used in web applications can be used Java Servlets JSP PHP CGI etc delivered by servers such as Tomcat Apache Microsoft IIS A maximum number of 20 XML applications can be configured on OpenStage 60 80 phones There are several types of XML applications which mainly differ in the way they are started and stopped e Regular XML applications are started by navigating to the applications menu using the key or by pressing a programmable key see Section 3 7 28 Start Application They can be stopped via the applications menu Regular XML applications are configured via Applications gt XML applications gt Add application e Xpressions is a special Unified Communications application which also uses the XML in terface Thus the configuration i
294. rt type PC port status PC port type PC port autoMDIX A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration LAN Settings 3 2 2 VLAN VLAN Virtual Local Area Network is a technology that allows network administrators to parti tion one physical network into a set of virtual networks or broadcast domains Physically partitioning the LAN into separate VLANs allows a network administrator to build a more robust network infrastructure A good example is a separation of the data and voice net works into data and voice VLANs This isolates the two networks and helps shield the end points within the voice network from disturbances in the data network and vice versa structure the switch fabric to support VLANs The implementation of a voice network based on VLANs requires the network infra In a layer 1 VLAN the ports of a VLAN aware switch are assigned to a VLAN statically The switch only forwards traffic to a particular port if that port is a member of the VLAN that the traffic is allocated to Any device connected to a VLAN assigned port is automatically a member of this VLAN without being a VLAN aware device itself If two or more network clients are con nected to one port they cannot be assigned to different VLANs When a network client is mov ing from one switch to another the switches ports have to be updated accordingly by hand With a laye
295. ry DNS 192 168 1 105 Secondary DNS 192 168 1 2 i Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery M VLAN ID HTTP proxy Network gt IP configuration gt change mode To enable manual VLAN configuration select Manual settings in the Discovery mode menu Afterwards click Submit IP configuration mode Discovery mode Manual settings back to IP configuration A31003 01010 M100 17 76A9 09 09 2010 3 12 OpenScape Voice OpenStage Family Administration Manual Administration LAN Settings 3 2 3 LLDP MED Operation OpenStage phones support LLDP MED Link Layer Discovery Protocol Media Endpoint Dis covery for auto configuration and network management The auto configurable parameters are VLAN ID see Section 3 2 2 VLAN and Quality of Service parameters see Section 3 3 1 Quality of Service QoS The data sent by a network device is stored in neighboring network devices in MIB Manege ment Information Base format In order to keep this information up to date a specific TTL Time To Live is specified in LLDP This value tells a device how long the received information is valid For OpenStage phones the value range is 40 60 80 100 110 120 140 180 240 320 400 An example for LLDP MED operation an OpenStage phones can be found in Section 5 4 An LLDP Med Example Administration via WBM LLDP MED operation
296. s the following specifications are valid e Data format JPG or PNG JPG is recommended e Screen format 4 3 The images are resized to fit in the screen so that images with a width height ratio differing from 4 3 will appear with deviant proportions e Resolution The phone s screen resolution is the best choice for image resolution e OpenStage 60 320x240 e OpenStage 80 640x480 3 14 8 1 FTP HTTPS Access Data If the default FTP HTTPS access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall be used Value range Yes No Default No e Filename Specifies the file name of the phone software Data required if not derived from Defaults Download method Selects the protocol to be used Value range FTP HTTPS Default FTP e FTP Server address IP address or hostname of the FTP HTTPS server in use e FTP Server port Port number of the FTP HTTPS server in use Default 21 e FTP account Account at the server if applicable A31003 01010 M100 17 76A9 09 09 2010 3 148 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files e FTP username User name for accessing the server e FTP password Password corresponding to the use
297. s 192 43 244 18 Timezone offset hours Daylight saving Daylight saving Difference minutes Auto time change DST zone Europe Rest Codec preferences Codec preferences Silence suppression O Packet size Automatic Y G 711 ranking O Go G 729 ranking a o Audio settings Audio settings Mute Settings Microphone ON LoudspeakerON General information General information MAC address 0001e323f9a1 Software version 0 7 5 0004 061027 Last restart A31003 01010 M100 17 76A9 09 09 2010 4 26 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus General information V2R2 General information MAC address 000183258454 Software version V3 RO 5 1 SIP 101202 Last restart 2040 1 1 057 7 1 59 22 Backlight type 1 Change Admin password Change Admin password Old password New password Confirm password Change User password Change User password Admin password New password Confirm password A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 27 Technical Reference Menus Ringer setting V2 Ringer setting This page allows you to set up interworking with other IP phone systems that support distinctive ringing Name Ringer sound Pattern melody dde Duration sec Audible 110 Ring 2160 Ring 60 Ring 2160 Ring 2160 Ring 60 Rin
298. s are still accessible when the user migrates It is recommended to configure primary lines only on keys 1 to 6 or 1 to 5 if a shift to a different phone with fewer keys via the mobility feature A line corresponds to a SIP address of record AoR which can have a form similar to an E mail address or can be a phone number It is defined by the Address parameter For registra tion of the line a corresponding entry must exist on the SIP server resp the SIP registrar server A label can be assigned to the line key by setting its Key label Every keyset must necessarily have a line key for the primary line To configure the key of the primary line set Primary line to true A31003 01010 M100 17 76A9 09 09 2010 3 98 OpenScape Voice OpenStage Family Administration Manual Administration Multiline Appearance Keyset If Ring on off is checked the line will ring when an incoming call occurs and a popup will ap pear on the display If the option is not checked the incoming call will be indicated only by the blinking of the key s LED If it is desired that the line ring with a delay the time interval in sec onds can be configured by Ring delay When the user lifts the handset in order to initiate a call the line to be used is determined by selection rules To each line a priority is assigned by the Selection order parameter A line with the rank 1 is the first line to be considered for use If more than one line have the
299. s just the same as with other XML applications except a few parameters which are pre configured For details please refer to the relevant Xpres sions documentation When configured on the phone a press on the messages mode key will invoke this application Xpressions is configured via Applications gt XML applications gt Xpressions e A messages application is configured like a regular application It is started and stopped via the messages mode key thus enabling the deployment of an alternative voicemail server From firmware version V2R1 onwards the XML application can control the white LED which indicates new messages A messages application is configured via Applications gt XML applications gt Add messages application e A phonebook application is configured like a regular application It is started and stopped via the phonebook mode key thus enabling the deployment of a remote phonebook in place of the personal local or corporate LDAP phonebook A messages application is configured via Applications gt XML applications gt Add phonebook application e lt Acalllog application is configured like a regular application It is is started and stopped via the call log mode key thus enabling the deployment of a remote application that handles call history From firmware version V2R1 onwards the XML application can control the white LED which indicates missed calls A call log application is configured via Applica tions g
300. s not guaranteed IP address The unique address of a terminal device in the network It consists of four number blocks of 0 to 255 each separated by a point J Jitter Latency fluctuations in the data transmission resulting in distorted sound L LAN Local Area Network A computer network covering a local area like an office or group of buildings Layer 2 2nd layer Data Link Layer of the 7 layer OSI model for describing data transmission inter faces Layer 3 3rd layer Network Layer of the 7 layer OSI model for describing the data transmission in terfaces LCD Liquid Crystal Display Display of numbers text or graphics with the help of liquid crystal technology LDAP Lightweight Directory Access Protocol Simplified protocol for accessing standardized di rectory systems e g a company telephone directory A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual X 3 Glossary LED Light Emitting Diode Cold light illumination in different colours at low power consumption LLDP Link Layer Discovery Protocol IEEE Standard 802 1AB Provides a solution for the dis covery of elements on a data network and how they are connected to each other M MAC Address Media Access Control address Unique 48 bit identifier attached to network adapters MDI X Media Dependent Interface crossover X The send and receive pins are inverted This MDI allows the connection of two endpoints wi
301. s service DLS client management Help Java Media control service Media recording service OBEX service Phonebook Password management service Service framework Sidecar service SIP messages Team service Transport service Voice engine service Web server service Voice recognition Clock Service Download trace file Download syslog file Download upgrade error file Download old exception file Technical Reference Fault trace configuration 1048576 OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF DEBUG OFF OFF OFF OFF OFF SEES SSS SESS SESS SE SSSR OFF Trace timeout minutes Application framework Bluetooth service Call View Communications CSTA service Desktop Directory service Health service Instrumentation service Journal service Media processing service Mobility service OpenStage client management Performance Marks Physical interface service Service registry SIP call control SIP signalling Tone generation service vCard parser service Voice mail USB backup service 802 1x service SIP messaging traces are enabled after reboot Download saved trace file Download old syslog file Download HPT remote service log file A31003 01010 M100 17 76A
302. s switched to HTTPS A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 131 Administration Transferring Phone Software Application and Media Files Administration via WBM File transfer gt Defaults Defaults Downloadmethod FTP as vw FTP Server address lt lt FTP Server port 21 E FTP account FTP username i FTP password eeeceee FTP path HTTPS base URL Administration via Local Phone l Administration l File Transfer Defaults Download method FTP Server FTP Port FTP Account FTP Username FTP Password FTP path HTTPS base URL A31003 01010 M100 17 76A9 09 09 2010 3 132 OpenScape Voice OpenStage Family Administration Manual Administration Transferring Phone Software Application and Media Files 3 14 3 Phone Software The firmware for the phone can be updated by downloading a new software file to the phone active update process is indicated by blinking LEDs and or in the display A Do not disconnect the phone from the LAN or power unit during software update An 3 14 3 1 FTP HTTPS Access Data If the default FTP HTTPS Access settings see Section 3 14 2 Common FTP HTTPS Set tings are to be used Use default must be set to Yes and only the Filename must be spec ified Data required in every case e Use default Specifies whether the default FTP HTTPS access settings shall
303. same rank the selection is made according to the key number Note that Selection order is a man datory setting it is also relevant to the Terminating line preference as well as to other func tions The Address Address of Record parameter is the phone number resp SIP name corre sponding to the entry in the SIP registrar at which the line is to be registered commended For operating the DLS please refer to the DLS user s guide Alterna tively the web interface or the local menu can be used Note that the creation of a new line key and the configuration of some parameters can not be accomplished by the phone s local menu Generally it is advisable to restrict the user s possibilities to modify line keys This can be achieved solely by the DLS For further instructions see the DLS Adminis tration Guide For the configuration of line keys the use of the DLS Deployment Service is re The Realm a protection domain used for authenticated access to the SIP server works as a name space Any combination of user id and password is meaningful only within the realm it is assigned to The other parameters necessary for authenticated access are User Identifier and Password For all three parameters there must be corresponding entries on the SIP server The Shared type parameter determines whether the line is a shared line i e shared with other endpoints or a private line i e available exclusively for this endpoint A
304. server Vice versa in case the phone can not reach the survivability proxy itself it will register directly with the primary SIP server provided that it is specified in the DNS SRV server list The survivability proxy notifies the phone whenever the survivability changes so it can in dicate possible feature limitations to the user Furthermore to enhance survivability the phone will be kept up to date about the current survivability state even after a restart A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 51 Administration System Settings Another way to realize survivability is the use of multiple geographically separated SIP servers Normally the phone is registered with that server that has the highest priority in the DNS SRV server list If the highest priority server fails to respond to the TLS connec tivity check see Section 3 5 9 1 TLS Connectivity Check the phone will register with the server that has the second highest priority 2 Use of a Backup SIP Server Along with the registration at the primary SIP server the phone is registered with a backup SIP server In normal operation the phone uses the pri mary server for outgoing calls If the phone detects that the connection to the primary SIP server is lost it uses the backup server for outgoing calls This connection check is realized by 2 timers for details see Section 3 5 9 2 Response Timer and Section
305. switch using LLDP MED Link Layer Discovery Protocol Media Endpoint Discovery If this option is selected and the switch provides an appropriate TLV Type Length Value element containing the VLAN ID this VLAN ID will be used If no appropriate TLV is received DHCP will be used for VLAN discovery Administration via WBM Network gt IP configuration First click on change mode Afterwards the IP configuration mode dialog opens IP configuration DHCP Enabled IP address 192 168 1 238 Subnet mask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address Route 1 gateway Route 1 mask Route 2 IP address Route 2 gateway Route 2 mask VLAN discovery VLAN ID HTTP proxy A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 9 Administration LAN Settings Network gt IP configuration gt change mode To enable VLAN discovery by LLDP MED select LLDP MED with DHCP in the Discovery mode menu Afterwards click Submit IP configuration mode Discovery mode LLDP MED with DHCP back to IP configuration Administration via Local Phone To enable VLAN discovery by DHCP select LLDP MED with DHCP in the Discovery mode menu L Administration Network a Configuration Discovery mode A31003 01010 M100 17 76A9 09 09 2010 3 10 OpenScape Voice OpenStage Family Administration Manual
306. t XML applications gt Add call log application A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 165 Administration Applications e A help application firmware version V2R1 onwards is configured like a regular applicati on It is is started and stopped via the help mode key thus enabling the deployment of a remote help A help application is configured via Applications gt XML applications gt Add help application For detailed information about the OpenStage XML application interface please see the Open Stage 60 80 XML Applications Developer s Guide You can find the current version under http wiki siemens enterprise com index php OpenStage XML Applications To set up anew XML application enter the access data for the application on the server which is described in the following The Display name can be defined freely This name will appear in the applications tab once the application is configured and it will appear in a newy created tab when the application is running With Xpressions this value is predefined as Xpressions The Application name is used by the phone software to identify the XML application running on the phone With Xpressions this value is predefined as Xpressions The Protocol for exchanging XML data with the server side program can be set to HTTP or HTTPS The HTTP Server address is the IP address or domain name of the server w
307. t mode SSL TLS Communication with the DLS work 18444 HTTPS TCP point interface secure mode SSL TLS Connection to the control port of FTP 21 1024 65535 FTP TCP server FTP client uses the FTP serverin 1024 65535 20 FTP TCP active mode HTTPS file download server 443 HTTPS TCP SSL TLS Client application which sends QDC 1024 65535 SNMP UDP data to the QCU Sender part of SNMP agent 1024 65535 SNMP UDP Receiver part of SNMP agent 161 SNMP UDP receives Set Get commands SNTP client queries time informati 123 SNTP UDP on in unicast operation A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 67 Technical Reference Default Port List Service Server De Client Default Protocol Stack fault Port Port SNTP client receives time 123 SNTP UDP information in broadcast operation Web server for unencrypted WBM 18085 HTTP TCP access up to firmware version V1 4 in higher versions only encrypted connections are possible Secure web Server for encrypted 443 HTTPS TOP WBM access SSL TLS OpenStage Phone Manager 65530 HTTP UDP OpenStage Phone Manager 65531 HTTP TCP 4 68 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 3 Troubleshooting Error Codes Technical Reference Troubleshooting Err
308. t the call in the user menu must be activated The complete path on the WBM is To enable the immediate answering of a call via the DSS key Allow auto answer User Pages gt Configuration gt Incoming calls gt CTI calls gt Allow auto answer The value of Call pickup detect timer seconds determines the time interval in which the de flected call is expected at the primary line When the call arrives whithin this interval it is given special priority and handling If a second call arrives on the primary line during this interval it will be rejected If a second call arrives outside the interval it will be treated just like any other incoming call The default is 3 If Deflecting call enabled is checked the user can forward an alerting call to the DSS target by pressing the DSS key The default is No If Allow pickup to be refused is checked the user is enabled to reject a call alerting on the line associated with the DSS key The default is No With firmware version V2 the DSS key can be configured to indicate the call forwarding state of the number represented by the DSS key This feature is activated when Forwarding shown is enabled A31003 01010 M100 17 76A9 09 09 2010 3 112 OpenScape Voice OpenStage Family Administration Manual Administration via WBM V1R5 System gt Features gt DSS Settings DSS settings Call pickup detect timer seconds 3 E Deflect alerting call enabled O Allow picku
309. t used timeout A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 77 Administration Feature Configuration A31003 01010 M100 17 76A9 09 09 2010 3 78 OpenScape Voice OpenStage Family Administration Manual Administration Free Programmable Keys 3 7 Free Programmable Keys OpenStage 15 40 60 80 phones feature free programmable keys FPKs which can be associ ated with special phone functions In the Administrator pages of the WBM the programmable keys menu can be accessed via System gt Features gt Program keys At the phone the configuration menu for a specific key is called by a long press on the related key With firmware version V2R1 this can be disabled by deactivating FPK program timer When this parameter is disabled it is not possible to enter programming mode by long key press However the other methods for key programming remain enabled The functions available and their parameters are described in the following sub sections For keyset and DSS functionality please refer to Section 3 9 Multiline Appearance Keyset Administration via WBM V2R1 System gt Features gt Configuration gt General Configuration Emergency number Voice mail number Allow refuse Hotiwarm phone No action Hotfwarm destination Initial digit timer seconds 30 Allow uaCSTA Server features Not used timeout minutes 2 Transfer on hangup Bridging enabled Dial plan enabled F
310. tage 60 90 r ranei r bee mite e da ts vee nuke ees 5 6 5 3 How to Set Up the Corporate Phonebook LDAP 00 eee eeeaee 5 9 5 PlereGuisileS ve cctcsecte ds ae Glo i eee he eae Se Se 5 9 5 3 2 Create an LDAP Template lt lt v2 4 05s wiviiean AR amp baalae cele ed 5 10 5 3 3 Load the LDAP Template into the Phone 0000 0c eee 5 13 A31003 01010 M100 17 76A9 09 09 2010 0 6 OpenScape Voice OpenStage Family Administration Manual Content 5 3 4 Configure LDAP ACCESS coc ic wbee Phere dad Bees ee eee te 5 14 DiS KOS aia a Aci J 5 14 5 4 An LLDP Med Example sen eto aw ee eh eh ee eee Reem ee OY eerues 5 17 5S Dial Plam NA edie cade Dee A ge hea bacon a Rae Boe we Bh 5 19 SSi ERO GTION e nga iets 6 ayy A a wee oh a neh Cae ee Hy 5 19 NN A ess Gog a ain oe od eter EAA amd ees eck Ck 5 19 5 5 3 How To Set Up And Deploy A Dial Plan 0 000 eee 5 21 GIOSSALY porras a eh ha ie an A aa bak eae a 6 1 it oa E er eee ee ee ee ee eee er 7 1 A31003 01010 M100 17 76A9 09 09 2010 0 7 OpenScape Voice OpenStage Family Administration Manual Content A31003 01010 M100 17 76A9 09 09 2010 0 8 OpenScape Voice OpenStage Family Administration Manual Overview Important Notes 1 Overview 1 1 Important Notes WZ Do not operate the equipment in environments where there is a danger of explosions er unit D For safety reasons the phone should only be operating using the supplied plug in pow 4m
311. tage Family Administration Manual Administration Diagnostics Provides a switching mechanism for voice streams within the phone This component is also involved in QDC Music on hold and voice instrumentation e Voice mail Handles the voice mail functionality e Voice recognition Used by the voice dial facility for recognizing spoken dialing commands Web server service Provides access to the phone via web browser e 802 1x service Provides authentication to devices attached to a LAN port establishing a point to point connection or preventing access from that port if authentication fails The service is used for certain closed wireless access points e Clock service Handles the phone s time and date including daylight saving and NTP functionality A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 195 Administration Diagnostics Administration via WBM V1R5 Diagnostics gt Fault Trace Configuration Fault trace configuration File size bytes 65536 Trace timeout minutes Automatic clear before start Trace levels for components Administration OFF Application menu OFF Call Log OFF Certificate management OFF Component registrar TRACE Data Access service OFF Digit analysis service OFF DLS client management OFF Help OFF Java OFF Media control service OFF Mobility service OFF OpenStage client management OFF POT service OFF Physical interface service
312. tance When further digits are entered during the 1 second timespan the next dial plan rule will take control 9 Click on to create the third dial plan rule 5 22 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Examples and HowTos Dial Plan V2 10 Enter the following data Parameter Value Description Remarks Digit string 011 This rule matches numbers beginning with 011 In the USA this digit string is the prefix international calls Action S When the entered digit string reaches the Minimum length the Timer is started On expiry the digit string is sent Minimum length 4 When the length of the digit sequence entered by the user reaches this value the Timer is started Maximum length 13 When the length of the digit sequence entered by the user reaches this value the digits are sent to the server immediately The Timer is overridden Timer 3 When the length of the digit sequence entered by the user reaches the Minimum length the phone waits 3 seconds for further digits If the user does not enter any further digits the Action is triggered Terminating When this character is entered the digits are sent to Character the server immediately regardless of the criteria con tained in this rule Summary Any numbers that start with 011 and have a length of 13 digits are sent to the server immediately Shorter numbers with a length from
313. ted Forward indication activates or deactivates the indication of station forwarding i e the for warding function of OpenScape Voice If Forward indication is activated and station forward ing is active for the corresponding line the LED of the line key blinks Preselect mode determines the phone s behaviour when a call is active and another call is ringing If the parameter is set to Single button the user can accept the call a single press on the line key If it is set to Preselection the user must first press the line key to select it and then press it a second time to accept the call In both cases the options for a ringing call are presented to the user Accept Reject Deflect Preselect timer is relevant if Preselect mode is set to Preselection The parameter sets the timeout in seconds for the second key press that is required to accept the call After the timeout has expired the call is no longer available With firmware V2 call bridging is available When Bridging enabled is activated the user may join into an existing call on a shared line by pressing the corresponding line key On key press the OpenScape Voice builds a server based conference from the existing call parties and the user If the call has already been in a server based conference the user is added to this con ference system based conferece see Section 3 6 9 System Based Conference This en ables adding more users to a system bas
314. teractions with the phone via the keypad mode keys fixed feature buttons clickwheel and slider e Service framework This is the environment within which other phone services operate It is involved in the starting and stopping of services e Service registry Keeps a record of all services currently running inside the phone e SIP call control Contains the call model for the phone and is associated with telephony and call handling e SIP messages Traces the SIP messages exchanged by the phone After changing the level for the tracing of SIP messages the phone must be reboo ted Otherwise the changes would have no effect e SIP signalling Involved in the creation and parsing of SIP messages This service communicates directly with the SIP stack e Sidecar service Handles interactions between the phone and any attached sidecars e Team Service Primarily concerned with keyset operation e Tone generation service Handles the generation of the tones and ringers on the phone e Transport service Provides the IP LAN interface between the phone and the outside world e USB backup service Used to make backup restore to from USB stick by using password This item is available in the phone GUI e vCard parser service Handles parsing and identification of VCard information while sending or getting VCards via Bluetooth e Voice engine A31003 01010 M100 17 76A9 09 09 2010 3 194 OpenScape Voice OpenS
315. tes Trace timeout minutes Automatic clear before start Trace levels for components Data Access service OpenStage client management Web server service Download trace file TRACE LOG TRACE Download old trace file Web based management File size Max 6290000 bytes Trace timeout minutes Automatic clear before start Trace levels for components Data Access service OpenStage client management Web server service USB backup service 802 1x service Voice recognition Download trace file TRACE LOG TRACE OFF OFF OFF Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics 3 213 Administration Diagnostics 3 24 7 23 No Tracing for All Services Diagnostics gt Easy Trace Profiles gt Clear all profiles Clear all profiles Administration Call Log Call View Phonebook Help Application menu Certificate management Communications Component registrar CSTA servi Data Access servi Digit analysis servi Digital data servi Directory servi ce DLS client management Health servi Instrumentation servi ce lauirnal canica 3 214 T mni nj Tn olol O TH ay ay n nia A31003 010
316. the user depends on the ring alert configuration for the line in ques tion If the line is configured to alert only the preview will only show the state of the call not the identity of the call party If the line is configured to ring the identity of the call party will be re vealed The preview mode can be configured as temporary or as permanent If System gt Features gt Keyset operation gt Preview mode is disabled preview mode will end when the user uses the previewed line or a new call is started in any other way or if the focus is changed away from call view If the parameter is enabled preview mode remains active until the user cancels it by pressing the key again The Preview timer parameter determines the timespan during which the line preview will re main on the screen Administration via WBM System gt Features gt Program keys gt Preview Preview Key label 5 Preview A31003 01010 M100 17 76A9 09 09 2010 3 110 OpenScape Voice OpenStage Family Administration Manual System gt Features gt Keyset operation Keyset operation Rolloverring alertbeep LED on registration Originating line preference idle line Terminating line preference ringing line Line action mode hold Show focus Reservation timer seconds 60 Forwarding indicated Preselectmode single butto Preselect timer 110 Preview mode O Preview timer 18 Administration via Local Phone l Administration oem F
317. thout using a crossover cable When Auto MDI X is available the MDI can switch between regular MDI and MDI X automatically de pending on the connected device MIB Management Information Base A type of database used to manage the devices in a com munications network MWI Message Waiting Indicator A signal typically a LED to notify the user that new mailbox messages have arrived P PBX Private Branch Exchange Private telephone system that connects the internal devices to each other and to the ISDN network PCM Pulse Code Modulation A digital representation of an analog signal e g audio data which consists of quantized samples taken in regular time intervals PING Packet Internet Gro u per A program to test whether a connection can be made to a de fined IP target Data is sent to the target and returned from there during the test PoE Power over Ethernet The IEEE 802 3af standard specifies how to supply power to compli ant devices over Ethernet cabling 10 100Base T Port Ports are used in gt IP networks to permit several communication connections simulta neously Different services often have different port numbers A31003 01010 M100 17 76A9 09 09 2010 X 4 OpenScape Voice OpenStage Family Administration Manual Glossary PSTN Public Switched Telephone Network The network of the world s public circuit switched telephone networks Q QoS Quality of Service The term refers to control mechanisms th
318. timer determines the duration of a registration with the backup SIP server The Backup transport option displays the current transport protocol used to carry SIP mes sages to the Backup proxy server The Backup OBP flag indicates whether or not the Backup proxy server is used as an out bound proxy Data required Backup registration allowed Backup registration flag Determines whether or not the backup proxy is used as a SIP Registrar Value Range Yes No Default Yes Backup proxy address IP address or hostname of the backup proxy server Backup registration timer Expiry time of the registration in seconds Default 3600 Backup transport Transport protocol to be used for messages to the backup proxy Value range TCP UDP Default UDP Backup OBP flag Determines whether or not the backup proxy is used as an outbound proxy Value range Yes No Default No Network gt Port Configuration gt Backup proxy Port of the backup proxy server Default 5060 A31003 01010 M100 17 76A9 09 09 2010 3 56 OpenScape Voice OpenStage Family Administration Manual Administration via WBM System gt Registration Registration SIP Addresses SIP server address 192 168 1 20 SIP registrar address 192 168 1 20 SIP gateway address SIP Session Session timer enabled O Session duration seconds 3600 Registration timer seconds 3600 Server type HiQ8000 Realm User ID Password
319. tion The phone supports the digest authentication scheme and requires some parameters to be configured in addition to those for unauthenticated registration By providing a User ID anda Password which match with a corresponding account on the SIP registrar the phone authen ticates itself Optionally a Realm can be added This parameter specifies the protection do main wherein the SIP authentication is meaningful The protection domain is globally unique so that each protection domain has its own arbitrary usernames and passwords REGISTER message but can also occur in response to other SIP messages e g A challenge from the server for authentication information is not only restricted to the INVITE viously successfully registered the phone will try to re register every 30 seconds If registration has not succeeded at startup or registration fails after having been pre This is not configurable A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 45 Administration System Settings Data required e Registration timer seconds Expiry time of the registration in seconds Default value 3600 e Server type Type of server the phone will register to Value range Other OS Voice Default value OS Voice e Realm Protection domain for authentication e User ID Username required for an authenticated registration e Password Password required for an authenticat
320. tion forwarding Value range Yes No Default No Preselect mode Determines whether an incoming call is accepted by a single press on the corresponding line key or a double press is needed Value range Single button Preselection Default Single button Preselect timer Sets the timeout in seconds for accepting an incoming call Bridging enabled V2 When set to Yes the user is allowed to join a call on a shared line For this purpose a server based conference is established A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 107 Administration Multiline Appearance Keyset Administration via WBM System gt Features gt Keyset Operation Keyset operation Rollover ring LED on registration Originating line preference Terminating line preference Line action mode Show focus Reservation timer seconds Forwarding indicated Preselect mode Preselect timer alert beep idle line ringing line hold 60 O O System gt Features gt Configuration Configuration General Emergency number Voice mail number Allow refuse Hotiwarm phone Hotfwarm destination Initial digit timer seconds Allow uaCSTA Server features Not used timeout minutes No action 30 E O 2 O O Transfer on hangup Bridging enabled Dial plan enabled Group pickup tone allowed
321. tion with an Asterisk SIP server For de Asterisk 3 7 27 BLF Key This function offers the possibility to monitor another extension and to pick up calls for the monitored extension tails please refer to the Administration Manual for OpenStage 15 20 40 60 80 on This function is intended primarily for operation with an Asterisk SIP server For de Asterisk A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 91 Administration Free Programmable Keys 3 7 28 Start Application With this key the user can start a pre defined XML application see Section 3 17 Applica tions XML applications are available for OpenStage 60 80 phones The label displayed to the left of the key is defined in Key label lt key number gt The Application name parameter selectes the XML application to be started Administration via WBM System gt Features gt Program keys Start Application Key label 3 App Application name Example 3 7 29 Send Request via HTTP HTTPS V2 With this function the phone can send a specific HTTP or HTTPS request to a server The func tion is available at any time irrespective of registration and call state Possible uses are HTTP controlled features on the system or functions on a web server that can only be triggered by HTTP HTTPS request e g login logout for flexible working hours The Protocol parameter defines whether HTTP
322. to the UTC time provided by the SNTP server The following DHCP options are required e SNTP IP Address option 42 NTP Servers IP Address or hostname of the SNTP server to be used by the phone e Timezone offset option 2 Time Offset Offset in seconds in relationship to the UTC time provided by the SNTP server For manual configuration of date and time see Section 3 5 4 Date and Time A31003 01010 M100 17 76A9 09 09 2010 2 10 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 2 3 6 SIP Server Address The IP Address or hostname of the SIP server can be provided by DHCP The option s name and code are as follows option 120 SIP Servers DHCP Option For manual configuration of the SIP server address see Section 3 5 5 1 SIP Addresses 2 3 7 Extended Network Configuration To have constant access to other subnets you can enter a total of two more network destina tions For each further domain subnet you wish to use first the IP address for the destination and then that of the router must be given The option s name and code are as follows e option 33 Static Routing Table For manual configuration of specific static routing see Section 3 3 5 Specific IP Routing Also the DNS domain wherein the phone is located can be specified by DHCP The option s name and code are as follows e option 15 Domain Name For manual configuration of the DNS domain name s
323. tocol Data Access service Allows other services to access the data held within the phone database Desktop Responsible for the shared parts of the phone display Primarily these are the status bar at the top of the screen and the FPK labels Digit analysis service Analyses and modifies digit streams which are sent to and received by the phone e g ca nonical conversion Directory service Performs a look up for data in the phonebook trying to match incoming and outgoing num bers with entries in the phonebook DLS client management A31003 01010 M100 17 76A9 09 09 2010 3 192 OpenScape Voice OpenStage Family Administration Manual Administration Diagnostics Handles interactions with the DLS Deployment Service e Health service Monitors other components of the phone for diagnostic purposes and provides a logging interface for the services in the phone e Help Handles the help function e Instrumentation service Used by the Husim phone tester to exchange data with the phone for remote control test ing and monitoring purposes e Java Any Java applications running on the phone will be run in the Java sandbox controlled by the Java service e Journal service Responsible for saving and retrieving call history information which is used by the Call log application e Media control service Provides the control of media streams voice tones ringing etc within the phone e Media processing service This is a layer
324. trar address SIP gateway address SIP Session Session timer enabled Session duration seconds Registration timer seconds Server type Realm User ID Password SIP Survivability Backup registration allowed Backup proxy address Backup registration timer seconds Backup transport Backup OBP flag 192 166 1165 192 166 1165 3600 3600 OS Voice Administration via Local Phone L Administration poem Registration SIP Addresses SIP registrar E SIP server SIP gateway A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration System Settings 3 43 Administration System Settings 3 5 5 2 SIP Ports In this group of parameters the ports for the SIP server the SIP registrar and the SIP gateway are defined for further information see Section 3 5 5 1 SIP Addresses as well as the SIP port used by the phone SIP local Data required e SIP server Port of the SIP proxy server Default 5060 e SIP registrar Port of the server at which the phone registers Default 5060 e SIP gateway Port of the SIP gateway Default 5060 e SIP local Port used by the phone for sending and receiving SIP messages Default 5060 Administration v ia WBM Network gt Port configuration Port configuration SIP server SIP registrar SIP gateway SI
325. uaCSTA 3 76 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Administration Feature Configuration 3 6 14 Local Menu Timeout The timeout for the local user and admin menu is configurable When the time interval is over the menu is closed and the administrator user is logged out The timeout may be helpful in case a user does a long press on a line key unintentionally and thereby invokes the key configuration menu The menu will close after the timeout and the key will return to normal line key operation case the user admin has exited the menu e g for receiving a call Thus if the user admin re enters the menu he is directed to exactly that submenu or parameter which he had been editing before With firmware version V2 the current position in the user or admin menu is kept in The timeout ranges from 1 to 5 minutes The default value is 2 Administration via WBM System gt Features gt Configuration Configuration Emergency number Voice mail number Allow refuse Initial digit timer seconds Allow uaCSTA erver features Not used timeout minutes Transfer on hangup Group pickup tone allowed Group pickup as ringer Group pickup visual alert Prompt BLF alerting Beep Bluetooth Enable Bluetooth interface Administration via Local Phone l Administration oem Features P General No
326. up Quick Start 7 Inthe DHCP console menu right click the DHCP server in question and select Set Pre defined Options from the context menu ES DHCP Ee Em xj Action view e amx EAR euF Tree disv10nr03 218 1 92 27 E Scope 2 Display Statistics tions UD Addr New Scope a New Superscope Lal Rese New Multicast Scope G Scop C ServerC Reconcile All Scopes Define User Classes Define Vendor Classes Contents of DHCP Server Status Ma Srone 1218 1 92 0 lab Active Add remove or chan WET 8 Inthe dialog select the previously defined OptilpPhone class and click on Add to add a new option If the workaround for a pre SP2 Windows 2003 Server has been applied the first option will be there already Predefined Options and Yalues E a 2 xi Option class OptilpPhone Option name zi Add Edit Delete Description Value 2 14 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Startup Quick Start 9 Inthe following dialog specify the option type as follows If the workaround for a pre SP2 Windows 2003 Server has been applied the option type dialog will be skipped for the first option e Name Free text e g OptilpPhone element 01 e Data type String e Code 1 e Description Free text e g tag 1 for OptilpPhone class Class OptilpPh
327. ved trace file LAN connectivity problems LAN connectivity problems Component registrar TRACE Health service LOG Transport service TRA Sub LAN connectivity problems V2R2 LAN connectivity problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start Trace levels for components Component registrar TRACE Health service LOG Transport service TRACE Download trace file Download saved trace file A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus 4 39 Technical Reference Menus Messaging application problems Messaging application problems Component registrar TRACE Health service LOG Application framework TRACE Call View TRACE Communications TRACE CSTA service TRACE Desktop TRACE SIP signalling DEBUG Messaging application problems V2R2 Messaging application problems File size Max 6290000 bytes 1048576 Trace timeout minutes 0 Automatic clear before start O Trace levels for components Component registrar TRACE Health service LOG Application framework TRAC Call View TRAC Communications TRAC CSTA service TRAC Desktop TRAC SIP signalling DEBUG Download trace file Download saved trace file mimi mim jm
328. ver Port Remote trace V2R2 Remote trace Remote Trace Status O User Notification O Remote Server IP Remote Server Port Restart phone Restart Phone Factory reset Factory reset Factory reset password A31003 01010 M100 17 76A9 09 09 2010 4 54 OpenScape Voice OpenStage Family Administration Manual Technical Reference Menus HPT interface HPT interface Disable HPT Secure shell V2 Secure Shell Enable access O Session password Access minutes1 Y Sessionminutes 5 A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 4 55 Technical Reference Menus 4 1 2 Local Phone Menu Menu Administration Applications CPP Java XML Add application Display name Application name Server address Server port Protocol Program name Auto start Use proxy XML trace enabled Debug program name Number of tabs All tabs start Tab 1 display name Tab 1 application name Tab 2 display name Tab 2 application name Tab 3 display name Tab 3 application name Auto restart Restart after change Add Xpressions Display name Application name Server address Server port Protocol Program name Auto start Use proxy XML trace enabled Debug program name Nu
329. vers If no DHCP server is present see Section 3 3 3 IP Address Manual Configuration for IP ad dress and subnet mask and Section 3 3 4 Default Route Gateway for the default route A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 2 9 Startup Quick Start 2 3 4 DHCP Resilience V2R1 With firmware version V2R1 it is possible to sustain network connectivity in case of DHCP server failure If DHCP lease reuse is activated the phone will keep its DHCP based IP ad dress even if the lease expires To prevent address conflicts the phone will send ARP requests in 5 second intervals Additionally it will send discovery messages periodically to obtain a new DHCP lease IP configuration change mode LLDP MED Enabled DHCP Enabled IR address 92 168 1 244 Subnetmask 255 255 255 0 Default route 192 168 1 2 DNS domain Primary DNS 192 168 1 105 Secondary DNS 192 168 1 2 Route 1 IP address 0 0 0 0 Route 1 gateway 0 0 0 0 Route 1 mask 255 0 0 0 Route 2 IP address 0 0 0 0 Route 2 gateway 0 0 0 0 Route 2 mask 255 0 0 0 VLAN discovery VLANID HTTP proxy 2 3 5 Date and Time SNTP An SNTP Simple Network Time Protocol server provides the current date and time for net work clients The IP address of an SNTP server can be given by DHCP In order to provide the correct time it is required to give the timezone offset i e the shift in hours to be added
330. vice Central Height pixels Resolution 72 pixels inch Color Mode Bitmap x 1 bit Background Contents White Image Size y Advanced 576 bytes 2 Insert the Logo Place the logo image on the background e g by copying it from a source file Due to the size and color specifications some adaptations may be necessary Adobe Photoshop Example Logo for OpenStage 40 300 Bitmap Our Company Doc 576 bytes 576 bytes gt A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 5 5 Examples and HowTos How to Create Logo Files for OpenStage Phones 3 Save the Image Finally save the image in BMP format You can now upload the logo file to the phone as described in Section 3 14 7 Logo 5 2 2 For OpenStage 60 80 In the following the creation of a transparent image suitable for use as a logo in OpenStage 60 80 is described This description is based on Adobe Photoshop but any similar graphics software can be used as well files is not allowed on OpenStage phones Therefore only 100 transparency or no Because of performance issues half transparency in the alpha channel of the PNG transparency is used in the phone s UI elements 1 Select the Background Color For production purposes we set the background color to the background color of the skin currently selected on the phone Later the background color will be re
331. y label 3 Built in fwd Submit Reset 3 7 31 Start Phonebook OpenStage 40 with V2R1 only This key function opens a menu which enables the user to start the local or the corporate phonebook For further information about the local phonebook please refer to the user guide for OpenStage 40 phones For information about the corparate phonebook please see Section 3 15 Corporate Phonebook Directory Settings Administration via WBM System gt Features gt Program keys gt Start Phonebook Start Phonebook Key label 5 Start Phoneboo Submit Reset 3 7 32 Show phone screen OpenStage 15 and OpenStage 40 only On pressing this key the phone display switches to call view mode Administration via WBM System gt Features gt Program keys gt Show phone screen Show phone screen Key label 3 Show phone screen A31003 01010 M100 17 76A9 09 09 2010 OpenScape Voice OpenStage Family Administration Manual 3 95 Administration Free Programmable Keys 3 7 33 Mute OpenStage 15 Only On pressing this key the microphone is turned off This programmable key function is available only for OpenStage 15 phones which have no fixed mute key Administration via WBM System gt Features gt Program keys gt Mute Mute Keylabel 3 Mute 3 7 34 Release OpenStage 15 Only On pressing this key the current call is disconnected This programmable key function is avail able only for OpenStage 15 phones w
332. y reset password Administration via Local Phone L Administration Maintenance Factory reset A31003 01010 M100 17 76A9 09 09 2010 3 180 OpenScape Voice OpenStage Family Administration Manual Administration SSH Secure Shell Access V2 3 22 SSH Secure Shell Access V2 With firmware V2 the phone s operating system can be accessed via SSH for special trouble shooting tasks Hereby the administrator is enabled to use the built in Linux commands As soon as SSH access has been enabled using the WBM the system can be accessed by the user admin for a specified timespan When this timespan has expired no connection is pos sible any more The user admin has the following permissions e Log folder and files read only e User data folder and files read write access e Opera deploy folders and files read only e Version folder read write access version files read only It is not possible to logon as root via SSH When Enable access is enabled and the parameters described underneath are specified SSH access is activated By default SSH access is disabled With the Session password parameter a password for the admin user is created This pass word is required It will be valid for the timespan specified in the parameters described under neath Access minutes defines the timespan in minuts within which the SSH connection must be es tablished After it has expired a logon via SSH is not p

Documentation OpenScape Voice OpenStage 15

Contents

Download Pdf Manuals

Related Search

Related Contents