On-Line UPS User Manual
Contents
1. covers on the UPS and Connect the battery cable that comes with the External Battery P ack between the External Battery Pack to the UPS e Secure the DC battery cable to the rear of the UPS and the rear of the by using M3 x 8 screws provided 2 each per connector end e Connect the 5 15P from the to an input AC utility source per specifications e Connect a second battery pack to the first EBP in the same fashion if more than one is to be installed e Refer to Appendix A Battery Pack User Manual for more details 2 Connect SNMP card option e Remove the two screws securing the SNMP cover plate on the rear of the UPS and slide the SNMP NetAgentll card into the slot Secure the card into the slot with the two screws previously removed 3 Close the battery breakers on the Optional battery packs if installed 4 Connect Devices to UPS A Plug the equipment devices that require battery back up into the back of the UPS Avoid using an extension cord e sure to plug your core equipment e g computer monitor critical data storage device etc into the Battery Power supplied outlets e Plug your peripheral equipment e g printer scanner fax audio device to the Bypass outlet s e Do not plug a laser printer into the UPS output outlets as its power demand is much higher than typical peripherals and may cause the circuit breaker to trip It is suggested that laser printers and other heavy loads be connec2. 2000000 yx 5 2 0 07070707070 Remove the battery tray from the UPS SurgeX Technical Support 800 645 9721 surgex com Page 24 On Line UPS User Manual 12 Troubleshooting Audible alarm Description What You Should Do Alarm The Input Two Beeps letters inthe persecond second row of at startup for the LCD are flashing The Input letters inthe One beep second row of per 2 the LCD are minutes flashing 8 total seconds Battery Indicator Flashing One beep per second The Input Voltage or frequency may be beyond the normal acceptable range Possible mis wiring AC line and neutral line Batteries are undercharged disconnected or need to be replaced Verify that utility voltage and frequency is within acceptable range If so contact support Check wiring of input to UPS reversed wiring etc Rewire if necessary Check UPS batteries If necessary reconnect batteries wait 12 hours to charge or replace defective batteries Utility Normal UPS hasno N A ED breaker on Reset circuit breaker AC input UPS has trippe Insufficient Once every battery run 4 seconds time in DC mode UPS will not start after pressing the On Off button Major fault detection by the UPS Constant beep On batt displayed on LCD 1 Insufficient time for button depression 2 UPS has no battery connected 3 Battery voltage is too low
3. SurgeX Technical Support 800 645 9721 surgex com Page 7 On Line UPS User Manual SURGEX energy intelligence SX BDL 1500 UPS 1500 0L REAR VIEW INPUT INTERNAL COMMUNICATION BREAKER SNEP SLOT REPO SWITCH OUTPUT BATTERY AC INPUT COMMUNICATION SOCKET SOCKET INTERFACE SX B DL 2000 UPS 2000 OL REAR VIEW OUTPUT INTERNAL COMMUNICATION SOCKET SNMP SLOT INTERFACE COMMUNICATION QUTPUT HIGH CURRENT INPUT AC INPUT BATTERY SWITCH BREAKER OUTPUT SOCKET BREAKER SOCKET SurgeX Technical Support 800 645 9721 surgex com Page 8 On Line UPS User Manual SURGEX energy intelligence UPS 3000 OL REAR VIEW QUTPUT INTERNAL SOCKET SNMP SLOT COMMUNICATION QUTPUT HIGH CURRENT INPUT AC INPUT BATTERY SWITCH BREAKER OUTPUT SOCKET BREAKER SOCKET LED Description The UPS has three LED s on the front control panel These LED s allow the user to quickly understand if any action is needed Red LED If this LED is illuminated it indicates a fault and Wii A C5 ail the UPS will have no output Faults that would S K indicate this alarm condition include m e Overload FRONT PANEL e Inverter fault e BUS fault e Over temperature fault Yellow LED If this LED is illuminated it indicates the user needs to take some action and included e UPS in Bypass Mode Batteries Overcharged Charger fault Fan fault
4. SURGEN energy intelligence UPS 1500 OL 1500 VA Stand Alone Online Battery Backup UPS 2000 OL 2000 VA Stand Alone Online Battery Backup User HERE 3000 VA Stand Alone Online Battery Backup M u m Battery Backup with SX 1115 bundle S X BDL 2000 2000 VA Stand Alone Online Battery Backup with 5 X 1120 bundle SurgeX Technical Support 800 645 9721 surgex com Version 1 1 On Line UPS User Manual Table of Contents 1 Statements FCC Part 15 3 2 Important S afety Instructions 4 3 Introduction 6 4 Product Description 6 Double Conversion Technology ss 2242442 2 6 Diagnostic Tests eee 7 System Configuration 7 LED Descriptions eee 9 LCD Descriptions eee 10 RS 2232StandardInterfaCe oOo 10 SNMP Communications Option ee 11 Remote _ 11 6 Determining the Power Requirements of Your Equipment 11 1 Hardware Installation Guide 12 Installation eee 13 Standard Brackets oOo 13 19 Cabinet Ear Installation 9 9 9 9 13 VerticalInstallatonSteps eee 14 Wall Mounted InstallationSteps 2 2442 14 19 5 1 CCO 15 8 Rackmount Installation Steps 16 UPS Rail Installation Instructions for19 Cabinet 16 9 Initial Connection and Startup 19 10 User s Operations 22 Turning Off the UPS whenconnectedtoanAC Source 22 Starting the UPS from a DC sour
5. Batteries discharged to low voltage level Green LED If this LED is illuminated it indicates that everything is normal and the UPS is being powered by incoming AC utility or by the batteries SurgeX Technical Support 800 645 9721 surgex com Page 9 On Line UPS User Manual LED Descriptions There are four lines of information in the LCD display Each line provides specific information related to the unit status and or operation Line information will be described from top to bottom with the top being line one Line One Provides data in to numeric sections with the data corresponding to the applicable category in line one and two Line Two Allows the user to identify which variable information is being displayed Input Output Battery Load Temperature Line Three This is a graphics section with load graphics on the left and battery graphics on the right The failure icon will appear in this section when a failure occurs Line Four This indicates the status of the UPS e ONLINE utility mode e ON BATT battery mode e ON BPS z bypass mode e UPS OFF standby mode RS 232 Standard Interface The RS 232 interface uses a 9 pin female D sub connector Information provided includes data about utility load and the UPS The interface port pins and their functions are identified in the following table YIT PINZ FUNCTIONS 1 4 6 7 8 NOT USED 9 REMOTE WAKEUP CAUTION MAX RATED VALUES 12
6. Current 2 5 max Output P rotection Fuse CHARGER OUTPUT sealed non spillable maintenance free valve regulated lead BATTERY Battery Type ai Extended Battery Packs EBP2 EBP3 2 strings of 4 12V 7 2 AH 2 strings of 8 12V 7 2 AH Recharge Time 4 hours to 90 6 hours to 90 PHYSICAL Dimensions W x D x H inches Unit Dimensions 17 3 x 21 7 x 5 2 Shipping Dimensions 22 3 x 27 4 x 11 0 Unit Weight 113 6 Ibs Shipping Weight 86 0 Ibs 125 7 Ibs Line Cord 5 15P Included in box EBP User Manual DC cable AC input cord EXTENDED BATTERY WARRANTY Warranty Three years electronics Three years battery APPROVALS North America UL cUL FCC INDICATORS amp ALARMS LED Visual Display Charging LED Battery test LED SurgeX Technical Support 800 645 9721 surgex com Page 29 On Line UPS User Manual 15 Appendix Extended Battery Pack EBP User Guide Estimated Run Time for UPS with Extended Battery P acks MODEL LOAD RUNTIME FOR EXTENDED BATTERY PACKS IN MIN EP 2 3 EBP 4EBP 5 SX BDL 1500 1500 MIN SX BDL 2000 UPS 2000 OL 2000 1500 UPS 3000 OL 3000 CAUTION Itis very critical to connect the correct voltage EBP with the UPS intended UPS BPX 1500 is for SX BDL 1500 UPS 1500 OL UPS BPX 2000 is for SX BDL 2000 UPS 2000 OL UPS 3000 OL Connecting the incorrect battery pack to the UPS may result in damage to the UPS and or bat
7. NetAgent Utility CD included with SNMP packaging into a PC and download the user manual Install Netility from the AutoR un menu Connect a network cable from the PC to the SNMP card Run Netility program and it will auto search and list available NetAgents SNMP Highlight and click Configure to change the network settings on the NetAgent discovered Disconnect the cable to the PC and connect the SNMP card to your network Access the SNMP card via the network and make configuration changes using the manual downloaded previously NOTE PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR SPECIFIC INSTALLATION SurgeX Technical Support 800 645 9721 surgex com Page 21 On Line UPS User Manual 4 After charging is complete connect the loads to the UPS while monitoring the load levels via the UPS LCD or via the software Donotconnect any devices that have the possibility of overloading the UPS Refer to the Troubleshooting section and or Technical Support with any problems during setup 10 User s Operations The only operations that users are permitted to do are e Turning the UPS unit ON or OFF e Operating the user interfaces e Connecting data interface cables e Changing the batteries All such operations are to be performed exactly as instructed in this manual The greatest care possible must be taken for any of these operations and any change thereof may prove very hazardous to the opera
8. and radio transmission motors air conditioners and vending machines P rotection of sensitive electrical equipment is vital to protect against power outages low or high voltage conditions slow voltage fluctuations frequency variations differential and common mode noise transients etc To prevent power line problems from reaching critical systems causing damage to software hardware and equipment malfunctions the UPS maintains constant voltage isolating critical load output and cleaning the utility AC power Double Conversion On Line Technology double conversion on line technology UPS provides completely isolated clean uninterrupted single phase power to your critical systems while maintaining the batteries for their maximum potential In the event that the power failure lasts longer than the UPS backup time the UPS will shut down avoiding battery damage When the input AC voltage returns the UPS will automatically return online to recharge the batteries As shown in fig 1 block diagram e Aninputfilter reduces transients on the incoming utility e To maintain full battery charge the AC input power is rectified and regulated in the rectifier feeding power to the battery converter and inverter e DC power is converted to AC in the inverter passing it on to the load e Power is maintained from the battery during a power failure e converter increases voltage appropriately for the inverter SurgeX Technical Suppor
9. of fuse WARNING Unit intended for installation in a controlled environment CAUTION Do not dispose of batteries in a fire the battery may explode CAUTION Do not open or mutilate the battery released electrolyte is harmful to the skin and eyes CAUTION A battery can present a risk of electric shock and high short circuit current The following precaution should be observed when working on batteries e Remove watches rings or other metal objects e Use tools with insulated handles To reduce the risk of electric shock disconnect the UPS from the main supply before installing a computer interface signal cable Reconnect the power cord only after signaling interconnections have been made Servicing of batteries should be performed or supervised by personnel with knowledge of batteries and the required precautions Keep unauthorized personnel away from batteries These UPS units are extremely heavy Do not install the UPS in a rack or enclosure by its front two ears only Adjustable rack rails are required for this type of installation The instructions contained within this safety manual are deemed important and should be closely followed at all times during installation and follow up maintenance of the UPS and batteries 05 Technical Support 800 645 9721 surgex com Page 4 On Line UPS User Manual 4 CAUTION The unit has a dangerous amount of voltage If the UPS indicator is on the unit s outlets may have a danger
10. ATION SERIES MODE ICE INRUSH CURRENT ELIMINATION COUVS ADVANCED SERIES MODE AXESS CERVELLA SurgeX Technical Support 800 645 9721 surgex com Page 36
11. Installation Steps SX BDL 1500 UPS 1500 OL Use M4 x 6 screws on places marked with letter A SX BDL 2000 UPS 2000 OL UPS 3000 OL MA v errawe nn nlacec marker with letter A SX BDL 1500 UPS 1500 OL Use M5 x 12 screws on places marked with letter B SurgeX Technical Support 800 645 9721 surgex com Page 14 On Line UPS User Manual SURGEX energy intelligence 19 Rack Mount Using 5 in 1 Bracket SX BDL 1500 UPS 1500 OL Use M5 x 12 screws on places marked with letter B SX BDL 2000 UPS 2000 OL UPS 3000 OL Use M5 x 12 screws on places marked with letter B SurgeX Technical Support 800 645 9721 surgex com Page 15 On Line UPS User Manual SURGEX energy intelligence 8 Installation of Rack Mount and Accessories NX 2 EAR FOR UPS OR BPX MOUNTING IN CABINET EXPANDABLE RAIL FOR UPS OR BPX MOUNTING IN CABINET MOVEABLE NUT FOR MOUNTING RAIL KIT IN CABINET SurgeX Technical Support 800 645 9721 surgex com Page 16 On Line UPS User Manual SURGEX energy intelligence ASSEMBLE THE RAIL ONTO THE CABINET U BAR WITH SCREWS AT FRONT amp BACK USING MOVABLE NUTS SurgeX Technical Support 800 645 9721 surgex com Page 17 On Line UPS User Manual SURGEX energy intelligence Sa CUP Ir EA 1 PL NI B 7 u 7 i JO 4 amp _ 2 CES x Co Sa e Ty yes d cs 1 dan STE lt
12. VDC 05 Technical Support 800 645 9721 surgex com Page 10 On Line UPS User Manual SNMP Communications Option The UPS provides an intelligent slot for internal or external network card This special intelligent network card can be compatible with popular software and hardware found on the web and in operating systems It can support operating systems such as HP Open View IBM Netview SUN Netmanager etc This enables the UPS to provide instant UPS and power information over the network Please contact your reseller for additional details Notes The UPS can be monitored through the RS232 interface or the SNMP card but only way at a time The user can choose RS232 or SNMP communications through the communications switch on the rear panel of the UPS 5232 is chosen if the switch is depressed to the RS232 position and SNMP is chosen if the switch is depressed to the SNMP position When there are two or more monitored pieces of equipment the ground of each piece of equipment should be shared The SNMP card is configured as DHCP by default IP setting Remote Emergency Power Off REPO Port customer supplied switch located remotely can be used to close the REPO connection and allows the UPS output receptacles to be switched off Since the REPO shuts down the equipment immediately orderly shutdown procedures are not followed by any power management software The UPS will have to be manually restarted in order to regain
13. al Support personnel can more effectively assist you EMC Statements FCC Part 155 Notice Pursuant to section 15 of the FCC rules this product has been tested and thereby complies to the conditions of a Class B SX BDL 1500 UPS 1500 OL and Class A SX BDL 2000 UPS 2000 OL UPS 3000 OL digital device which have been established for offering sufficient protection against dangerous interference for installation in a residential area Installation and use of the equipment should comply with the instructions provided in order to avoid such interference due to the amount of radio frequency energy that is radiated and generated by the equipment In spite of this we cannot assure that a certain amount of interference may not occur in some installations If by turning on and off it can be deduced that your radio or television reception is found to be influenced by harmful interference from the equipment it is recommended to use one of the following preventive measures e Place the receiving antenna in a separate location or orientation e Ensure a greater distance is achieved between the receiver and the equipment e Ensure that your equipment is connected to an outlet on a separate circuit than the receiver e Contacta technician experienced with radio and TV or a dealer for further assistance ICES 003 This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 003 Cet ap
14. ce coldstart 0 LLL 22 Tuming offthe UPS wheninDC Mode ss L 22 Self TestOperation 23 Audible Alarm silence in DC Mode or Faut Mode LLL 23 11 Batteries 23 Replacingthe Battery i eee 23 12 Troubleshooting 25 05 Technical Support 800 645 9721 surgex com Page 1 SURGE X energy intelligenc 13 14 15 16 LCD Fault Codes S pecifications Appendix A Extended Battery Pack User Guide Estimated Run Time for UPS with Extended Battery P acks LED Description sc LLL Extended Battery Pack Operation Extended Battery Pack Installation Extended Battery Pack Q amp A Trademarks 05 Technical Support 800 645 9721 surgex com On Line UPS User Manual Page 2 On Line UPS User Manual Thank you for selecting this uninterruptible power supply UPS It provides you with protection for connected equipment Please read this manual before installing the SurgeX SX BDL 1500 SX BDL 2000 UPS 1500 OL UPS 2000 OL UP S 3000 OL as it provides important information that should be followed during installation and maintenance of the UPS and batteries allowing you to correctly set up your system for the maximum safety and performance Included is information on customer support and service if it is required If you experience a problem with the UPS please refer to the Troubleshooting section in this manual to correct the problem If the problem is not corrected please collect information so that the Technic
15. e do not discard of the UPS orthe UPS batteries as the UPS may have valve regulated lead acid batteries Please recycle batteries appropriately SurgeX Technical Support 800 645 9721 surgex com Page 5 3 On Line UPS User Manual Introduction The information provided in this manual covers single phase S X BDL 1500 SX BDL 2000 UPS 1500 OL UPS 2000 OL UPS 3000 OL uninterruptible power systems their basic functions operating procedures options available and emergency situations It also includes information on how to ship store handle and install the equipment Only detailed requirements of the UPS units are described herein and installation must be carried out in accordance with this manual Electrical installation must also carefully follow local legislation and regulations Only qualified personnel should conduct these installations as failure to acknowledge electrical hazards could prove to be fatal Product Description Many different kinds of sensitive electrical equipment can be protected by an Uninterruptible Power Supply UP S including computers workstations process control systems telecommunications systems sales terminals other critical instrumentation etc The purpose of the UPS is to protect these systems from poor quality utility power complete loss of power or other associated problems Electrical interference exists in many forms causing problems in AC power from lightning power company accidents
16. ected to an AC input source why does the LED on the front of the EBP turn ON and OFF intermittently and does this mean this EBP is not working The GREEN LED on the front of each EBP indicates that the charger contained in the EBP is charging Under certain conditions when the batteries are 10096 charged the charger in the EBP will shut off and the LED will no longer be illuminated This is normal operation for the EBP The EBP is working properly Why don t the LED s on each EBP connected to an AC input source turn ON and OFF at the same time The charger on each EBP functions independently from the others One EBP charger may be charging while another one might be at 100 and the charger turned off This is normal operation of the EBP SurgeX Technical Support 800 645 9721 surgex com Page 35 On Line UPS User Manual SURGEX energy intelligence 16 Trademarks U S Patent Nos RE39 446 6 728 089 6 744 613 6 947 266 7 068 487 7 184 252 7 511 934 7 541 696 and 7 551 412 U S Patent Application Publication Nos 20090303648 20110063759 20110102052 20120128078 20120130658 and 20120194955 Canadian Patent 2 461 332 and Canadian Patent Application No 2 511 695 European Patent Application Nos 2482085 and EP 2469554 CSP suRcEX energy intelligqanca energy intelliqanc ESP ENERGY INTELLIGENCE MULTI STAGE ECOMMANDCENTER MEXT GEN PCS DIGITAL QC SURGEX DEFENDER SERIES ELIMINATOR SERIES SURGE ELIMIN
17. ed into an AC source and properly installed the internal batteries will be charged when acceptable voltage is present EBP s must be charged for a minimum of 6 hours for full battery time PA N e If the is going to be out of service or stored for six months or longer the batteries must be recharged for at least 36 hours every six months SurgeX Technical Support 800 645 9721 surgex com Page 34 On Line UPS User Manual Extended Battery Pack Q amp A 1 Which do connect to an AC input source It is possible to plug in every into an AC input source The more connected the faster the recharge time It is recommended that every third EBP be connected to incoming AC utility to properly charge the batteries in a complete system Leaving too many chargers connected may cause an over charge situation which could damage the batteries Which LED s are supposed to be lit on the front of each EBP When an EBP is connected to an AC input source and the unit is charging a GREEN LED on the front of the EBP will be illuminated Are any LED s on the front of the supposed to be lit if itis not connected to an AC input source No The UPS and or the EBP s that are plugged into an AC input source are responsible for charging the entire system The EBP is still working and has the capability of providing DC voltage when needed No LED on the front bezel will be illuminated The EBP is conn
18. front panel of the UPS e Confirm the UPS is in Utility Mode e Press and hold the Function button for a minimum of two seconds The self test will last for 10 seconds during this time the LED s will be litin a sequential repeating fashion Audible Alarm silence in DC Mode or Fault Mode e Whenthe UPS is in DC Mode the audible alarm will sound every four 4 seconds Press and hold the Function Button for a minimum of two 2 seconds to disable the audible alarm e When the UPS is in Fault Mode the audible alarm will continuously sound Press and hold the Function Button for a minimum of two 2 seconds to disable the audible alarm 11 Batteries REPLACING THE BATTERY Qualified Service Personnel Only CAUTION Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of Qualified Service P ersonnel knowledgeable of batteries and their precautions CAUTION Use only the specified type of battery See your dealer for replacement batteries CAUTION The battery may present risk of electrical shock Do not dispose of batteries in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries CAUTION Do not open or mutilate the batteries Released electrolyte is harmful to skin and eyes and may be toxic CAUTION Although the battery system voltage is only 12VDC and 24VDC the battery can present a high risk of short circuit current and e
19. he DC output from the is normal when the Battery Test LED is illuminated Prior to connecting 5 test each to assure proper operation Extended Battery Pack Option The UPS System can be connected to multiple extended battery packs to increase the runtime when connected to the UPS supporting the load Most UPS Systems are limited to one or two external battery packs because the UPS is responsible for the recharging and does not have the recharge capacity to handle the additional batteries to a full recharge The UPS System overcomes this limitation by equipping each extended battery pack EBP with its own charger providing the user a way to achieve significantly more battery backup time Not all of the AC input power cords for the EBPs need to be connected to AC the more you connect the faster the recharge of the batteries 1 The DC Circuit Breaker on the rear of the connects and disconnects the DC bus voltage from the to the UPS The DC Circuit Breaker will also trip to the OFF position in the event of an over current condition in the EBP Uo A A S X BDL 2000 UPS 2000 OL UPS 3000 OL Rear View SurgeX Technical Support 800 645 9721 surgex com Page 32 On Line UPS User Manual SURGEN energy intelligence 2 The EBP s use a cable shipped with each to daisy A chain together additional EBP s to the first EBP being ups 55502 F connected to the UPS in the appropr
20. iately labeled connector or for connecting the first EBP to the UPS EBP s daisy chain to UPS or other 3 The AC input cord is for connecting AC utility to operate the Charger contained in each EBP EBP s daisy chain to UPS or other EBP 4 The input AC Circuit Breaker will trip to the OFF position in the event that the internal EBP charger draws excessive current SurgeX Technical Support 800 645 9721 surgex com Page 33 On Line UPS User Manual SURGE energy intelligenc Extended Battery Pack Installation CAUTION Extended Battery Pack EBP Installation should be performed by qualified service personnel Verify that the DC circuit breaker on the rear panel of the EBP is in the OFF position Tum the UPS OFF and disconnect the UPS Input Cord from the AC wall outlet Remove the EBP connector cover from the UPS rear panel Connect the external DC battery cable from the EBP to the appropriate connector on the UPS Secure the DC battery cable to both the rear of the UPS and the rear of the EBP by using M3 x 8 screws provided 2 each per connector end 6 Repeatthe above procedure for testing and securing each additional EBP required CAUTION Do not use extension cords when connecting input AC power to UPS or EBP s 7 Movethe DC circuit breaker on the rear of each to the ON position Atthis point the UPS will need to be started 8 Ifthe are plugg
21. lectrical shock The short circuit current capability of the battery is sufficient to burn wire or tools very rapidly producing molten metal Observe these precautions when replacing the battery Remove all watches rings or other metal objects Only use tools with insulated handles Do not lay tools or metal parts on top of battery or any terminals Wear protective eye wear goggles rubber gloves and boots Disconnect the charging source before connecting or disconnecting the battery terminals Determine if the battery is inadvertently grounded If inadvertently grounded remove the source of the ground Contact with a grounded battery can result in electrical shock The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance applicable to a UPS and a remote battery supply not having a grounded circuit zc p SurgeX Technical Support 800 645 9721 surgex com Page 23 On Line UPS User Manual SURGEX energy intelligence Slide the plastic cover to the right Remove the M5 x 10 screws on the right side Remove plastic front cover Locate the battery tray on the right front side of the UPS Remove 4 M4x6 screws marked with letter A 00 0 0 0 0 66 E amm 90209080 0 0 0 2 05020 0009 2 9 o O00 0 0 0 01D 00 0 2050509 2050509 2059 5229 000 05 2200 020 6 6 6 0 0 0 0 0 CO LXXX XO
22. nts of power e g refrigerator air conditioner copier Avoid using an extension cord to connect the 5 X 1115 to the input power receptacle C NOTE Size of Branch Circuit Over current Protection CAUTION to reduce the risk of fire connect only to a circuit provided with 30 amperes maximum branch circuit over current protection in accordance with National Electric Code ANSI NFPA 70 6 Connect Telephone or Data Device A If you wish to protect a fax modem or other telephone or data networking device plug the cable from the wall into the IN jack Connect the cable provided with the UPS from the OUT jack to the fax modem or other networking device To protect a 10Base T UTP network interface obtain and use a UTP cable to connect the OUT jack to your computer 7 Charge Batteries Once the UPS has been connected to an AC power source the internal charger will start charging the UPS batteries at this point the yellow LED is illuminated and the LCD displays UPS OFF In this state the output voltage is zero which means UPS has no output Please realize that although you may start using the UPS immediately maximum back up time will still not be available so it is recommended to charge the batteries for a minimum of 6 hours before use SurgeX Technical Support 800 645 9721 surgex com Page 20 On Line UPS User Manual B Startup Installation 1 Startand configure the UPS On Off Button Function Button Inquir
23. ous amount of voltage even when not plugged into the wall outlet because the battery may continue to supply power Care should be taken to undertake installation indoors free from electrically conductive particles which are under temperature and humidity control in order to reduce the risk of electric shock Itis best to disconnect the device using the power supply cord Ensure that the equipment is placed in a position near the outlet where easily accessible Except for replacing the batteries all servicing on this equipment must be carried out by qualified service personnel Before conducting any maintenance repair or shipment first ensure that everything is turned off completely and disconnected For additional safety instructions please use the Safety Manual as a reference Special Symbols The following symbols used on the UPS warn you of precautions RISK OF ELECTRIC SHOCK Please observe the warning that a risk of electrical shock is present CAUTION REFER TO OPERATOR S MANUAL Refer to the operator s manual for additional information such as important operating and maintenance instructions SAFE GROUNDING TERMINAL Indicates primary safe ground LOAD ON OFF Pressing the button turns on off the output receptacles and the indicator light g RJ 45 RECEPTACLE The receptacle provides network interface connections and telephone or telecommunications equipment should not be plugged into it Pleas
24. output receptacles carry live voltage even when not connected to an input voltage source The UPS has its own internal energy source Environment Ensure that all environmental concerns and requirements are met according to specifications listed in this document otherwise the safety of installation personnel cannot be guaranteed and the unit may malfunction Ensure that you remember the following when locating the UPS system and battery options e Avoid extremes of temperature and humidity Maximum battery life can be attained with a recommended temperature range of 15 C to 25 e Provide protection for the equipment from moisture e Space and ventilation requirements must be met Ensure there is 100mm behind and 50mm on the sides of the UPS for proper ventilation e Ensure that the front of the UPS remains clear for user operation SurgeX Technical Support 800 645 9721 surgex com Page 12 On Line UPS User Manual SURGEN energy intelligence D Rack Mount Accessories Standard Brackets 2U 5 IN 1 BRACKET FOR 3U 5 IN 1 BRACKET FOR SX BDL 1500 UPS 1500 OL SX BDL 2000 UPS 2000 OL UPS 3000 OL S X BDL 1500 UPS 1500 OL Use 6 screws on places marked with a letter A SX BDL 2000 UPS 2000 OL UPS 3000 OL Use 4 6 screws on places marked with letter A SurgeX Technical Support 800 645 9721 surgex com Page 13 On Line UPS User Manual SURGEX energy intelligence Vertical
25. p Time Packs I 9 i Extended Battery Packs UPS BPX 1500 UPS BPX 2000 3000 2 strings of 4 12V Battery Type EBP 12 AH 481 2 strings of 8 12V 7 2 AH 96V Recharge Time 8 hours to 90 SurgeX Technical Support 800 645 9721 surgex com Page 27 On Line UPS User Manual Loo _ Um PHYSICAL 17 3 25 6 x 3 4 17 3 21 7 x 5 2 22 3 x 31 4 x 9 2 22 3 x 27 4 x 11 0 57 520 5 46 6 NEMA 5 15 NEMA 15 208 1 NEMA L5 30R 4 NEMA 5 20R 4 NEMA 5 20R Communication RS 232 or SNMP optional card box UPSILON CD horizontal brackets 5 1 brackets manual 6ft DB9 cable ENVIRONMENT Operating 0 40 C 32 104 Temperature Altitude 11 500 ft 3500 m above sea level WARRANTY Three years electronics Three years battery APPROVALS North America UL cUL FCC INDICATORS amp Input output voltage amp frequency on line mode back up ALARMS LCD Visual Display mode battery capacity load level Audible Alarm Beep every 4 sec on battery UPS Fault Continuous beeping sound and LCD display Audible Noise lt 50 at one meter SurgeX Technical Support 800 645 9721 surgex com Page 28 energy J p nmn EXTENDED BATTERY PACK MODELS UPS BPX 1500 UPS BPX 2000 INPUT Voltage 120 VAC Frequency 50 60 Hz auto sensing I Input P rotection circuit breaker DC Voltage 55 0 0 5V 110 0 0 5V DC
26. pareil numerique de la classe B respecte toutes les exigencies du Reglement sur le materiel brouilleur du Canada Declaration of Conformity Request Units labeled with a UL mark comply with the following standards and directives e UL 1778 CAUTION A shielded type power cord is required in order to meet FCC emission limits and to prevent interference to the nearby radio or TV reception It is essential that only the supplied power cord be used Use only shielded cables to connect I O devices to this equipment Warning Any changes or modifications not expressly approved by the manufacturer of this device could void the user s authority to operate the equipment SurgeX Technical Support 800 645 9721 surgex com Page 3 2 On Line UPS User Manual Important Safety Instructions SAVE THESE INSTRUCTIONS CAUTION UPS having Internal Batteries Risk of electrical shock Hazardous live parts inside this unit are energized from the battery supply even when the input AC power is disconnected CAUTION No User serviceable Parts Risk of electrical shock do not remove cover No user serviceable parts inside Refer servicing to qualified service personnel CAUTION Non isolated Battery supply Risk of electric shock battery circuit is not isolated from AC input hazardous voltage may exist between battery terminals and ground Test before touching WARNING Fuses To reduce the risk of fire replace only with the same type and size
27. power to the outlets on the UPS Determining the Power Requirements of your Equipment A Make sure the total Volt Amp VA requirements of your connected equipment does not exceed the maximum VA rating for the UPS The maximum VA ratings shown in the Specifications section of this document B Ensure that the equipment plugged into the battery powered outlets does not exceed the UPS rated capacity If UPS rated capacities are exceeded an overload condition may occur and cause the UPS to shut down and trip the circuit breaker C Ifthe power requirements of your equipment are listed in values other than Volt Amps VA convert Watts W or Amps A into VA by doing the calculations below Note The equation below only calculates the maximum amount of VA that the equipment can use not what is typically used by the equipment at any given time Users should expect usage requirements to be approximately 6096 of the value to estimate power requirements Watts W x 1 43 VA or Amps A x 120 Add the totals for all of the equipment and multiply this total by 0 65 to calculate actual power requirements NoTE Many factors can affect the amount of power that your computer system will require The total load that you will be placing on the battery powered outlets should not exceed 85 of the UPS capacity SurgeX Technical Support 800 645 9721 surgex com Page 11 On Line UPS User Manual 7 Hardware Installation Guide Inspect
28. t l P Sete 4 d Mao A IS b lt ga oe 2 D A 97277 i 2 T oF I P 2 Ll r LOW i 9 Bee T 4 EST qr f i 42 42 P i lt PUSH THE UPS OR BPX INTO THE CABINET VIA THE RAIL FROM THE FRONT ATTACHE UPS OR BPX EAR ONTO CABINET U BAR WITH SCREWS ON BOTH LEFT amp RIGHT SIDES Any external Battery Packs must be installed next to or under the UPS Please refer to Appendix A Battery Pack User Guide for more information when installing these SurgeX Technical Support 800 645 9721 surgex com Page 18 On Line UPS User Manual 9 Initial Connection and Startup Ensure that the UPS and optional battery packs are mounted correctly and the UPS is disconnected from input power before proceeding A Connections Installation 1 Connectexternal battery packs option CAUTION CONNECT ONLY BATTERY PACKS PROVIDING THE SAME DC VOLTAGE AS THE UPS PLEASE DOUBLE CHECK LABELING ON THE UPS AND BATTERY PACKS TO ASSURE PROPER VOLTAGES ARE CONNECTED CONNECTING THE INCORECT BATTERY PACK TO THE UPS MAY RESULT IN DAMAGE TO THE UPS AND OR BATTERY PACK THAT WILL VOID THE WARRANTY e Ensure that the UPS is disconnected from AC input and is off while connecting the External Battery Packs Ensure all battery breakers are in the OFF position e Remove the
29. t 800 645 9721 surgex com Page 6 On Line UPS User Manual SURGEN energy intelligence L d By pass Filter Rectifier Inverter ee Filter Monitoring y DC panel Battery Converter Ganhe Ry RS 32 Charger Monitoring battery switch slot Figure 1 Block Diagram Diagnostic Tests When the UPS is started a diagnostic test is automatically executed checking the electronics and batteries reporting any problems on the LCD display A diagnostic test can also be performed manually from the front panel at any time 5 System Configuration The UPS device and the internal batteries make up the system Depending on the site and load requirements of the installation certain additional options are available for the solution Planning a UPS system the following should be taken into consideration e The total demand of the protected system shall dictate the output power rating VA Allow a margin for future expansion or calculation inaccuracies from measured power requirements e Backup time required will indicate the battery size needed If the load is less than the UPS nominal power rating then actual backup time is longer e The following options are available o Extended Battery Packs UPS BPX 1500 for 1500 UPS BPX 2000 for 2000 3000 o Connectivity Options SNMP WEB card See the Specification section of this manual for additional model information
30. ted to the Bypass outlets SurgeX Technical Support 800 645 9721 surgex com Page 19 On Line UPS User Manual 5 Connect to Utility Power For UPS 1500 OL UPS 2000 OL UPS 3000 OL Models only For SX BDL 1500 and SX BDL 2000 connection installation skip to instructions below A Plug the UPS into a 3 wire grounded receptacle of proper size per UPS specifications Make sure the receptacle is protected by the proper size fuse or circuit breaker and is not located on the same circuit with equipment requiring higher amounts of power e g refrigerator air conditioner copier Avoid using an extension cord to connect the UPS to the input power receptacle e NOTE Size of Branch Circuit Over current Protection CAUTION to reduce the risk of fire connect only to a circuit provided with 30 amperes maximum branch circuit over current protection in accordance with National Electric Code ANSI NFPA 70 For SX BDL 1500 and SX BDL 2000 Models only For UPS 1500 OL UPS 2000 OL and UP S 3000 connection installation instructions refer to instructions above A Connect UPS to SX 1115 Plug the UPS power cord into the 5 1115 into the receptacle on the back of the 5 1115 Avoid using an extension cord B Then plug the SX 1115 into a 3 wire grounded receptacle of proper size Make sure the receptacle is protected by the proper size fuse or circuit breaker and is not located on the same circuit with equipment requiring higher amou
31. tery pack will void the warranty All EBPs have a different DC voltage configuration intended only for UPS s listed above Please do not mix BPX s and make sure you only connect the EBP to like EBPs or UPS indicated above DC voltages are marked on both the UPS and the EBP MAKE SURE THEY MATCH CAUTION CHECK VOLTAGE amem PACK BEFORE C CAUTION LABEL ON EBP CABLE CONNECTORS PLEASE CHECK VOLTAGES CAREFULLY SurgeX Technical Support 800 645 9721 surgex com Page 30 On Line UPS User Manual SURGEX energy intelligence Extended Battery Pack 2 for SX BDL 1500 UPS 15000 OL BATTERY BATTERY BREAKER SOCKET FAN INPUT BREAKER INPUT SOCKET Extended Battery Pack 3 for SX BDL 2000 UPS 2000 OL UPS 3000 OL BATTERY BATTERY BREAKER SOCKET FAN INPUT BREAKER SOCKET BATTERY T TEST LED i BATTERY PACK BATTERY FRONT PANEL 05 Technical Support 800 645 9721 surgex com Page 31 On Line UPS User Manual SURGEX energy intelligence LED Description The Charging LED GREEN indicates that the battery charger in the Extended Battery Pack is charging normally with the AC power cord attached to the Battery pack The Battery Test LED GREEN indicates that the DC output of the Extended Battery Pack is normal perform the Battery Test e switch the breaker on the rear of the to ON position e press the Battery Test Button on the front panel of the EBP e t
32. the UPS upon receipt The packaging is recyclable keep it for reuse or dispose of properly A Safety Information Information presented here is vital to all personnel Please read all Safety information Storage and Transportation Please handle the UPS and associated equipment with extreme caution since a high amount of energy is contained in the batteries Always keep the unit in an upright position as marked on the packaging and never drop the unit Please adhere to the following instructions if the UPS is not installed immediately e Store the equipment as is in its original packing and shipping carton Do notstore in temperatures outside the range of 15 C to 25 C Ensure that the equipment is fully protected from wet or damp areas and from moist air In order to maintain the batteries the UPS should be recharged every 6 months for at least 8 hours If flammable substances such as gases or fumes are present or if the room is airtight a hazardous Situation may exist in which no electrical equipment should be operated The instructions in this manual explain how to install the UPS safely Not acknowledging such electrical hazards may be fatal keep this manual for future reference WARNING itis strongly recommended that the UPS cabinet not be opened as components have very high voltage and touching those components may be fatal Only a qualified technician or authorized agent may service the unit The UPS unit s
33. to power the load 4 Fault has occurred inside the UPS Type of fault and fault code displayed on LCD SurgeX Technical Support 800 645 9721 surgex com 1 If batteries are undercharged let UPS charge batteries at least 12 hours 2 After charging if runtime is still insufficient replace with new batteries 3 Reduce output load to lengthen runtime 1 Depress the On Off button for at least three seconds 2 Make sure the batteries are connected and the connector on the battery cartridge Is mated correctly 3 Plug the UPS in remove all loads and allow to charge for 12 hours 4 Contact dealer for service details Review abnormal process information table listed below in this manual and take appropriate action If problem does not resolve contact supplier for service and provide error code s Page 25 On Line UPS User Manual 13 LCDFault Codes BATMODE BATTESTMODE 06 08 433 OPSHORT 5 5 FAULT 05 Technical Support 800 645 9721 surgex com Page 26 On Line UPS User Manual 14 Specifications mer eme _ 120 VAC 80 138V at 100 load 60 138V at 40 load OUTPUT Linear lt 5 non Linear lt 10 110 150 for 30 sec 150 for 200 msec BATTERY Battery Type UPS My HEN 8 12V 7 2AH 96V 1 11 min internal batteries to 18 hours using External Batte Backu
34. tor On Off Button Function Button Inquiry Button Turning Off the UPS when connected to an AC source e Press and hold the ON OFF button for more than 3 seconds to turn off the UPS This means the internal inverter has been deactivated e The unit will run a self test prior to the deactivation of the inverter e The green LED will be off and the yellow LED will be on The LCD display will indicate On BPS which means the UPS in providing no output Starting the UPS from a DC source cold start e Assure that the UPS has fully charged batteries and the internal battery pack is connected e Assure that there is no AC input power source and or the unit is not plugged into an outlet e Press and hold the ON OFF button for three seconds e turned on the UPS will perform a self test function when the yellow LED turns to green LCD displays On Batt the UPS is now functioning in DC mode Turning Off the UPS when in DC Mode e Press and hold the ON OFF button for more than 3 seconds to turn off the UPS This means the internal inverter has been deactivated e During the shutdown period the UPS will run a self test Once the self test has been completed assuming there is still no AC input the LCD will no longer display information This indicates the UPS has no output SurgeX Technical Support 800 645 9721 surgex com Page 22 On Line UPS User Manual Self Test Operation Please refer to the three operating buttons on the
35. y Button e Press and hold the ON OFF button for more than 3 seconds to turn on the UPS The UPS should now start its inspection of the internal functions main synchronization and inverter Startup Then power should start to be supplied via the outlets Once turned on the UPS will perform a self test function when the yellow LED turns to green LCD displays on line and means UPS is working in utility mode 2 Configure the local monitoring software if desired e Insert the UPSilon 2000 CD included with UPS packaging into the CD ROM of the local computer e Select Install program from the Autorun menu and choose for the correct operating system e Follow the setup instructions Enter the product key when prompted The software key is found on the CD cover Click finish when prompted e The UPSILON icon will appear in the system tray of the desktop near the system clock Double click this icon to enlarge the program window e Connect RS232 cable included in the UPS packaging to the Computer and UPS Communication should start momentarily If it does not click on Settings up on the UPSilon toolbar then select a different Comport until communication is established e Click on Manual in the UPSILON toolbar for further software configuration NOTE PLEASE VERIFY AUTOMATIC SHUTDOWN TIME PARAMETERS IN THE SETTINGS SECTION FOR YOUR SPECIFIC INSTALLATION 3 Configure the optional NetAgentll SNMP card if installed e Insert the
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