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HQ271HPG User Manual EN
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1. 5 PRECAUTIONS ctu eode iN ado 5 SPECIAL NOTES ON LCD MONITORS ccccsssssscsscsssssssssssscccsees 6 BEFORE YOU OPERATE THE MONITOR ecce eere eene eee nennen eee enoo 7 FESTURE eR 7 CHECKING THE CONTENTS OF THE PACKAGE 7 INSTALLATION INSTRUC TIONS 8 POWER auis Ed ETE a 8 MAKING CONNEC TIONS 9 ADJUSTING THE VIEWING ANGLE ccccccccccccsscsccccccccccescsscssceeee 10 OPERATING INS TRU CG TIONS iassisciassivcasssastssoncesasseiscetasveseecdtensnscasdssssacsonnscacsans 11 GENE RAIGENS TIONS 11 EFRON E PANEL CON E E ROE 12 HOW TO ADIJUS PASE TD TINGS cnni 14 PEUGAND PLA 17 TECHNICAL SUPPORT FAQ 18 amp A FOR GENERAL PROBLEMS 18 ERROR MESSAGE amp POSSIBLE SOLUTIONS 20 22 SPECIFICATIONS Pe Rok Eo EUR ue Feci esa v RES 22 User s Manual SAFETY NOTICE The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer 15 not responsible for any radio or TV inter
2. Dimensions 648 W x496 H x192 D mm 25 5 W x19 5 H x7 6 D Weight NW 7 3 kg 16 1 Ib The above specification is subject to actual product specification and is subject to change without prior notice NOTES The Maximum Resolution will depends on the display card supporting Related issue can refer to http www hannspree eu en monitors FAQ section 22
3. User s Manual MAKING CONNECTIONS CONNECTING TO A PC Turn off your computer before performing the procedure below l 2 Connect one end of the cable to back of monitor and connect other end to computer s VGA port Connect one end of the DVI cable optional to the back of the monitor and connect the other end to the computer s DVI port Connect one end of the HDMI cable optional to the back of the monitor and connect the other end to the computer s HDMI port Connect the audio cable between the monitor s audio input and the PC s audio output green port Plug one end of the DC power cord to the LCD monitor s DC input socket and the other end to Wall outlet Turn on your monitor and computer User s Manual ADJUSTING THE VIEWING ANGLE e For optimal viewing it 1s recommended to look at the full face of the monitor then adjust the monitor s angle to your own preference Hold the stand so you do not topple the monitor when you change the monitor s angle e You are able to adjust the monitor s angle from 5 to 15 Figure 3 Monitor Angle NOTES Do not touch the LCD screen when you change the angle It may cause damage or break the LCD screen e Becareful not to place fingers or hands near the hinges when tilting the monitor otherwise pinching can result User s Manual OPERATING INSTRUCTIONS GENERAL INSTRUCTIONS Press the power button to turn th
4. ON ENTREE Select the DP Option option to switch the function 1 2 or 1 1 Select the DDCCI option to switch the function on or off Adjust the Ultra Vivid value of the display according to your preference OFF L M H Adjust the DP EDID value of the display according to your preference 4K2K 60Hz 1080P 2560x1440 4K2K 30Hz Select the OD option to switch the function on or off Select the Input option to change among VGA DVLHDMI source User s Manual Select the Volume option to change the volume level Enter the option and adjust the level This function applies only to models with incorporated audio Q high volume risk of hearing damage exists Select the Mute option to switch the function On or Off The availability of this function depends upon the selected model Adjusting the volume while muted cancels Mute mode Adjust the Audio Source value of the display according to your preference Auto Analog Digital Select Language option to change the language of the OSD Enter the option and select a language Select OSD H Position option to adjust the horizontal position of the OSD Enter the option and adjust the level Select OSD V Position option to adjust the vertical position of the OSD Enter the option and adjust the level Select the Menu Time option to adjust the sharpness of the display Set the value from 10 to 60 Select
5. Transparency option to adjust the transparency of the OSD Enter the option and adjust the level Select the Reset option to reset to the monitor s default setting This will erase the current settings Enter the option and select On or Off Display Input setting Vertical frequency Resolution information User s Manual PLUG AND PLAY Plug amp Play DDC2B Feature This monitor 1s equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities The DDC2B is a bidirectional data channel based on the PC protocol The host can request EDID information over the DDC2B channel THIS MONITOR WILL APPEAR TO BE NON FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY THERE MUST BE A VIDEO INPUT SIGNAL User s Manual TECHNICAL SUPPORT FAQ FOR GENERAL PROBLEMS PROBLEM amp QUESTION Power LED 1s not on No Plug amp Play The display is too dark or too bright Picture bounces or a wave pattern 1s present the picture The power LED is ON green but there s no video or no picture Missing one of the primary colors RED GREEN or BLUE Screen image 1s not centered or sized properly Picture has color defects White does not look white The screen resolution needs to be adjuste
6. display problem after doing the above procedure please visit Hanns G support and Service Website http www hannspree eu en monitors Windows 15 a registered trademark of Microsoft Corporation User s Manual ERROR MESSAGE amp POSSIBLE SOLUTIONS CABLE NOT CONNECTED 1 Check that signal cable 15 properly connected 1 the connector 1s loose tighten connector s screws 2 Check the signal cable s connection pins for damage INPUT NOT SUPPORT Your computer has been set to unsuitable display mode set the computer to display mode given in the following table FACTORY PRESET TIMING TABLE MODE ONAN nA BW ES SS SS SS ee E NE N B BG oo E E EE EE RESOLUTION 640x400 70Hz 640x480 60Hz 640x480 67Hz 640x480 72Hz 640x480 75Hz 720x400 70Hz 800x600 56Hz 800x600 60Hz 800x600 72Hz 800x600 75Hz 832x624 75Hz 1024x768 60Hz 1024x768 70Hz 1024x768 75Hz 1152x870 75Hz 1152x864 75Hz 1280x720 60Hz 1280x960 60Hz 1280x960 75Hz 1280x768 60Hz 1280x768 75Hz 1280x1024 60Hz 1280x1024 75Hz 1360x768 60Hz 1366x768 60Hz 1440x900 60Hz 1440x900 75Hz 20 HORIZONTAL FREQUENCY 31 469 31 469 35 000 37 861 37 500 31 469 35 156 37 879 48 077 46 875 49 725 48 363 56 476 60 023 68 681 67 500 45 000 60 000 74 592 47 776 60 289 63 981 79 976 47 112 47 852 55 469 70 635 VERTICAL FREQ
7. the screen image up or down Enter the option and adjust the level For VGA Input only Select the CLOCK option to reduce the vertical flicker of characters on the screen Enter the option and adjust the level For VGA Input only Select the PHASE option to reduce the horizontal flicker of characters on the screen Enter the option and adjust the level For VGA Input only Select the SHARPNESS option to adjust the sharpness of display Set the value from 0 to 4 Adjust the color temperature value of the display according to your preference SRGB User 9300 6500 5800 14 Advance User s Manual Move the cursor to the User option and select it 1 To adjust the red enter the RED option and adjust the level 2 To adjust the green enter the GREEN option and adjust the level 3 To adjust the blue enter the BLUE option and adjust the level Adjust the color effect value of the display according to your preference standard Game Movie Photos FPS RTS Adjust the Gamma value of the display according to your preference Off 1 8 2 0 2 2 2 4 Adjust the Hue value of the display according to your preference Select Hue option to adjust the contrast value Adjust the Saturation value of the display according to your preference Select Saturation joption to adjust the contrast value Adjust the Low Blue light value of the display according to your preference Off
8. when it will not be used for long period of time This will protect the monitor from damage due to power surges Do not overload power strips and extension cords Overloading can result in fire or electric shock Never push any object into the slot on the monitor cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not attempt to service the monitor by yourself opening or removing covers can expose you to dangerous voltages and other hazards Please refer all servicing to qualified service personnel User s Manual SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem Due to the nature of the fluorescent light the screen may flicker during initial use Turn off the Power Switch and then turn it on again to make sure the flicker disappears e You may find slightly uneven brightness on the screen depending on the desktop pattern you use e The LCD screen has effective pixels of 99 99 or more It may include blemishes of 0 01 or less such as a missing pixel or a pixel lit all of the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image 15 displayed for hours In this case the screen 15 recovered slowly by changing the image or turning off the Power Switch for hours e If screen suddenly flashes erratically or the backlighting fails pleas
9. UENCY Hz 70 087 59 940 66 667 72 809 75 000 70 087 56 250 60 317 72 188 75 000 75 000 60 004 70 069 75 029 75 062 75 000 60 000 60 000 74 443 59 870 74 893 60 020 75 025 60 015 59 964 59 901 74 984 28 29 30 31 02 33 Video mode MODE l XOF a HE Hn 91 qp m We ensure that the monitor can be lighted under interlace signal mode but we can not guarantee the image quality 1400x1050 60Hz 1600x900 60Hz 16801050 60Hz 1920x1080 60Hz 1920x1200 60Hz 2560 1440 60Hz RESOLUTION 640x480p 60Hz 720x480i 60Hz 720x480p 60Hz 720x576i 50Hz 720x576p 50Hz 1280 720 60Hz 1920x1080i 50Hz 1920x1080i 60Hz 1920x 1080p 50Hz 1920x1080p 60Hz 21 64 744 55 540 65 290 67 500 74 038 59 961 User s Manual 59 948 59 978 59 954 60 000 59 950 89 521 User s Manual APPENDIX SPECIFICATIONS Driving system TFT Color LCD LCD Panel Size 68 6cm 27 Diagonal Pixel pitch 0 2331mm H x0 2331 mm V Video H Frequency 30K Hz 80KHz V Frequency 60Hz 75Hz Display Colors 16 7M Colors Max Resolution 2560 1440 60Hz ON Mode lt 60W Typical Power consumption Power Saving Mode lt 0 5W OFF Mode lt 0 5W Audio output Rated Power 3 0 W rms Per channel VGA Input Terminal DVI HDMI Hor 596mm Maximum Screen Size Ver 335mm Power Source DC 19V 2 63A Operating Temp 5 to 35 C Envi tal bets Storage Temp 0 to 40 C Operating Humidity 10 to 70
10. as radiators or air dusts or in a place subject to direct sunlight or excessive dust or mechanical vibration or shock save the original shipping box and packing materials as they will come in handy if you ever have to ship your monitor For maximum protection repackage your monitor as 1 was originally packed at the factory To keep the monitor looking new periodically clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these will damage the cabinet As a safety precaution always unplug the monitor before cleaning it User s Manual HOW TO ADJUST A SETTINGS Picture Adjust the brightness value of the display according to your preference Select Picture option to adjust the brightness value Adjust the contrast value of the display according to your preference Select Contrast option to adjust the contrast value Adjust the black equalizer value of the display according to your preference Select Bllack Equalizer joption to adjust the contrast value The auto adjustment function is used to optimize the H POSITION V POSITION CLOCK and PHASE For VGA Input only Select H POSITION option to shift the screen image to the left or right Enter the option and adjust the level For VGA Input only Select the V POSITION option to shift
11. d No sound is outputted from monitor s built in speaker POSSIBLE SOLUTION Check if the Power Switch is in the ON position Power Cord should be connected Check if the PC system is Plug amp Play compatible Check if the Video Card is Plug amp Play compatible Check if any plug pins on VGA DVI HDMI connector are bent Adjust the Contrast and Brightness Controls Move electrical devices that may cause electrical interference Computer Power Switch should be in the ON position Computer Video Card should be snugly seated in its slot Make sure monitor s video cable is properly connected to the computer nspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS key on the keyboard while observing the CAPS LOCK LED The LED should either turn ON or OFF after hitting the CAPS LOCK key nspect the monitor s video cable and make sure that none of the pins are bent Adjust pixel frequency CLOCK and PHASE or press hot key alb Adjust RGB color or select color temperature Use win 2000 ME XP Right click anywhere on desktop and select Properties gt Settings gt Screen Resolution Use the silder to adjust the reslution and click Apply Make sure PC audio output cable 1 connected to screen s LINE IN port or AUDIO IN port Make sure the sound volume adjustment can be clearly identified Make sure the Syste
12. e contact your dealer or service center for repair Do not attempt to repair the monitor yourself User s Manual BEFORE YOU OPERATE THE MONITOR FEATURES e 68 6cm 27 Wide Screen TFT Color LCD Monitor e Crisp Clear Display for Windows e ERP GP Green Product Ergonomic Design e Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items Warranty Card optional Quick Start Guide w VGA Cable AUG co Power Adaptor optional User s Manual INSTALLATION INSTRUCTIONS INSTALL REMOVE Figure 1 Installing and Removing the Base INSTALLATION 1 Align the monitor with the opening in the base 2 Note that the longer section of the base points forward 3 Snap the monitor into its base Using the screw to load 4 Verify that the monitor 15 securely attached to the base by looking at the bottom of the base and making sure that the clips are fully engaged in the base REMOVAL 1 Flip over the monitor so that it is upside down 2 Unscrew the screw that holds the monitor in place 3 Gently pull the base from the monitor until they are unattached POWER POWER SOURCE 1 Make sure that the power cord 15 the correct type required in your area 2 This LCD monitor has adaptor that allows operation in DC 19V 2 63A 3 Connect the DC power cord one end to your LCD monitor s DC input socket the other end to wall outlet
13. e monitor on or off The other control buttons are located on the front panel of the monitor See Figure 4 By changing these settings the picture can be adjusted to your personal preferences The power cord should be connected Connect the Signal cable from the monitor to the VGA card Press the power button to turn on the monitor The power indicator will light up Figure 4 Control Panel Buttons 11 User s Manual FRONT PANEL CONTROL e Power Button Press this button to switch ON OFF of monitor s power e Power Indicator Green Power On mode Green flicker Power Saving mode e MENU Turn the OSD menu on at the first time then enter the sub menus at the second time Adjust 1 Adjust full slider and number 2 Navigate through adjustment icons when OSD 1 ON or adjust a function when function 15 activated Bh Button EXIT main osd function e Hotkeys 1 COLOR EFFECT Press Sh key to change monitor color effect Include standard model game model picture model movie model RTS mode FPS model and photo model auto color function press this button more than three seconds only analog input VGA model 2INPUT SOURCE CHANGE Press gt key to change monitor source 3 IMAGE AOTO ADJUSTMENT Only Analog Input VGA Model Press 8 Button will start Auto Adjust function User s Manual NOTES Do not install the monitor 1n a location near heat sources such
14. ference caused by unauthorized modification to this equipment It 1s the responsibilities of the user to correct such interference 4 Only use attachments accesories specified by the manufacturer WARNING To prevent fire or shock hazard do not expose the monitor to rain or moisture Dangerously high voltages are present inside the monitor Do not open the cabinet Refer servicing to qualified personnel only PRECAUTIONS Do not use the monitor near water e g near a bathtub washbowl kitchen sink laundry tub swimming pool or in a wet basement Do not place the monitor on an unstable cart stand or table If the monitor falls it can injure person and cause serious damage to the appliance Use only a cart or stand recommended by the manufacturer or sold with the monitor Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor and to protect it from overheating be sure these openings are not blocked or covered Do not place the monitor on a bed sofa rug or similar surface Do not place the monitor near or over a radiator or heat register Do not place the monitor in a bookcase or cabinet unless proper ventilation 1s provided The monitor should be operated only from the type of power source indicated on the label If you are not sure of the type of power supplied to your home consult your dealer or local power company Unplug the unit during a lighting storm or
15. m gt Silence option in the monitor menu 1 on While transferring via HDMI port but no sound 1 18 User s Manual outputted it is recommended to select AUDIO SOURCE as a DIGITAL option and make sure PC audio output cable is connected to monitor s LINE IN port or AUDIO IN port For HDMI Input only Addendum related to Windows 7 Windows 8 When you encounter display problem under Windows 7 Windows 8 you need to do the following 1 Make sure your PC computer Hardware requirement can support Windows 7 Windows 8 2 Make sure your video card can run Windows 7 Windows 8 3 If your video card can support Windows 7 Windows 8 need to install the latest Windows 7 Windows 8 driver of your video card Suggest to do the following Install the latest Windows 7 Windows 8 video driver of your video card Try to use the recommended display resolution that 1s supported by the monitor If the recommended display resolution is not working try the second recommended display 1 2 3 resolution 39 6cm 15 6 16 9 54 6cm 21 5 16 9 58 4cm 23 16 9 gt Ex 60cm 23 6 16 9 62 5cm 24 6 16 9 68 6cm 27 16 9 70cm 27 5 16 10 1366x768 60Hz 1366x768 60Hz 1366x768 60Hz 1440x900 60Hz 1366x768 60Hz 1280 1024 60Hz 1440x900 60Hz 1600x900 60Hz 1680x1050 260Hz 1920x 1080 60Hz 1920 1200 60Hz 1366x768 75Hz 1920x 1080 5S0Hz 1920 1200 50Hz And if you still have
16. ric S L LCD Display HQ271 HSG1321 User s Manual User s Manual OSD V6 1 Before operating the monitor please read this manual thoroughly This manual should be retained for future reference This device complies with requirement of EMC directive 2004 108 EC with regard to Electromagnetic Compatibility and 2006 95 EC and 93 68 EEC with regard to Low Voltage directive Socket outlet shall be near the equipment and shall be accessible Trademark Notice H gt mie Hanns G products incorporate High Definition Multimedia Interface HDMI technology The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries User s Manual RECYCLING INFORMATION We at HANNspree care very much about our environment protection strategy and firmly believe that it helps us have healthier earth via appropriate treatment and recycling of industrial technology devices at the end of life These devices contain recyclable materials which can be re decomposed and re integrated into brand new marvels On the contrary other material can be classified to hazardous and poisoned substances We strongly encourage you to contact the provided information to recycle this product For more information please visit http www hannspree eu User s Manual TABLE OF CONTENTS SAFETY
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