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Phaser 4500 Laser Printer Reference Guide

1. lees 1 2 laii 3 TP P 1 3 Real ViICW cee ds ee he ee Bane ee ee oe nes eee eae Paes es 1 3 Printer Options and Upgrades 0 0 ees 1 4 lene EPERE ETIE EEES EEE EE E E 1 4 Lront Panel ac E E EE EEE TE EEEE ES 1 5 Front Panel POSLU eS occu gr 9 deir 06 aa e E e a R weg qd 1 5 Front Panel Layout 2 22r qui 8d 6 26 be EORR Ei a ee e e whe 1 6 Error and Warning Messages llis 1 7 P Oeae eea a OTT TIT TD PTT 1 7 Ment mdr Pm 1 7 Information Pages 0 0 0 ccc ees 1 7 Sample PACES sn ehic en ee Soe oe oe 3 PU ENS Sd Em ERRE edad med dad beoe 1 8 lgstroW DT Vers 24 4 55545065 5 os ote oe he ete ee hess TITIO 1 9 Available Printer Drivers 0 llle 1 9 Prater Driver Features 22 252 04 0 24 4 soe P Duae SP beads o ow Bas ears Vg cue Adr 1 10 Managing Your Printer a 662020046 pO LEE Seo ee ts to0 soe b dees 0 OSE Ss beeen e 1 11 Printer s IP Ade SS aureo uy ire aon 9 baske nd qoare hese oes bas das d Ne 1 11 CentreWare Internet Services IS 00 cc ccc eee l 11 Phascrs MART cus ouo Eare EER EIE AAT ER cae 1 12 Dto SCOUE 2o 2525599 90 8 d cS RV EA EdR RUP eed hed Bebo tebs E ae 1 12 PEttet SeHlilg S us oio deu RE Wy ES dad EPA ies dd esque ueamddqs ed gd ES CENS d 1 13 Accessing the Startup Page 0 0 cc nee eee nee eees 1 13 ACCESSING Power Savel oua acm 9 pres ore dde Aedes dbi ec eui edad ex 1 14 Preventing Access to Front Panel Settings 0 0 0 0 ccc eee eens 1 14 File Security
2. 4500 016 3 Adjust the width and length paper guides to match the size of the paper 4 Insert the tray into the printer tray slot and push it completely to the back of the printer Phaser 4500 Laser Printer 2257 Labels Index Cards and Greeting Cards 5 At the printer s front panel press the OK button to accept the paper size and type highlighted on the Front Panel 6 Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel a o2905 Select Change Paper Size then press the OK button Select Auto Letter 8 5 x 11 0 in then press the OK button Press the Back button Select Change Paper Type then press the OK button Select Card Stock then press the OK button to save your selection In the printer driver select the appropriate tray or paper type Phaser 4500 Laser Printer 2 38 Phaser 4500 Laser Printer Custom Size Paper Print custom size paper within the following ranges from the trays listed Input Output 500 Sheet Tray 1 Trays 2 4 Standard Tray Stacker Simplex 1 Sided Printing Width 76 216 mm 98 216 mm 76 216 mm 90 216 mm 3 0 8 5 in 3 9 8 5 in 3 0 8 5 in 3 5 8 5 in Height 127 356 mm 148 356 mm 127 356 mm 140 356 mm 5 0 14 0 in 5 8 14 0 in 5 0 14 0 in 5 5 14 0 in Duplex 2 Sided Printing Width 90 216 mm 98 216 mm Same as Input 3 5
3. 8 5 in 3 9 8 5 in Height 140 356 mm 148 356 mm Same as Input 5 5 14 0 in 5 8 14 0 in For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Loading Custom Size Paper in Tray 1 4 1 Pull the tray completely out of the printer 4500 078 Copyright 2004 Xerox Corporation All Rights Reserved 2 39 Custom Size Paper 2 Insert custom size paper into Tray 1 2 3 or 4 4500 086 Note Do not load paper transparencies or specialty media above the fill lines inside the tray Only use flat paper transparencies or specialty media If frequent jamming occurs with card stock or heavier paper that is less than 175 mm 7 in long reduce the number of sheets in the tray 3 Adjust the width and length paper guides to match the size of the paper 4500 089 4500 088 Phaser 4500 Laser Printer 2 40 Custom Size Paper 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 4500 077 5 At the printer s front panel a b C Select Change Paper Size then press the OK button Select Custom then press the OK button Custom Width is highlighted Press the OK button press the Down Arrow button to change the width then press the OK button to save your change Select Custom Height then press the OK button Press the Down Arrow button to change the height
4. Load paper in the indicated tray Phaser 4500 Laser Printer 4 34 Error or Warning Messages Continued Message Tray 2 3 4 Paper Is Low Front Panel Messages Description The indicated tray is nearly emplty Reload the same size and type of paper soon Out Of Paper Load Tray 1 2 3 4 with size type Load the indicated paper size and type into the indicated tray Wrong Paper Size Load Tray 1 2 3 4 with size type Replace the paper in the indicated tray with paper of the indicated size and type Paper Not Available Load Tray 1 2 3 4 with size type Replace the paper in the indicated tray with paper of the indicated size and type Or select Print with Available Paper to use a paper size and type currently in the printer Standard Output Tray is Full Unload Paper Remove the paper from the indicated output tray Stacker Is Full Unload Paper Remove the paper from the indicated output tray Toner Is Low The Print Cartridge is almost empty Order replacement Maintenace Kit Is Near End Of Life The Maintenance Kit Fuser Bias Transfer Roller and feed rollers is near the enod of its life Warning when the Fuser is replaced use caution some components inside the rear cover may be hot Order replacement Replace Print Cartridge 1 Open the Top Cover 2 Replace Print Cartridge 3 Refer to the pictorial installation instructions on the Print Ca
5. Mac OS X version 10 1 and higher driver In the Print dialog box select Layout from the drop down list then select the number of Pages Per Sheet and Layout direction Phaser 4500 Laser Printer 2 43 Advanced Options Printing Negative and Mirror Images You can print pages as a negative image reverses the light and dark areas in your printed image or mirror image flips images horizontally on pages when printed Negative Image Mirror Image To select negative or mirror images in a supported driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then select Print as a Negative Image or Print as a Mirror Image m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced Under Document Options and PostScript Options select Yes for Mirrored Output or Negative Output mg Windows NT PostScript driver On the Advanced tab under Document Options and PostScript Options select Yes for Mirrored Output or Negative Output Phaser 4500 Laser Printer 2 44 Advanced Options m Mac OS 9 driver From the File menu select Page Setup choose PostScript Options from the drop down list then select Invert Image to print a negative image or Flip Horizontal to print a mirror image Scaling You can reduce or enlarge your page images when they are printed by selecting a scaling value between 25 and 400 percent The default is 100
6. Phaser 4500 ececcccscce eeccccce eccccccc00000009 9909000090000909000000900000090000909009009900909090900909 eccccco0 eeccccce eecccoce eeccccce eccccccc0000c0009 eccccco0 ecccccco0 eccccccc00000009 eccccco000000909 eccccccc00002090 eccccco0 eeccccce 0000090900000909000009000909000009999 eccccccc00000009 eccccco0 eeccccce eeccccccccos laser printer Reference Guide Guide de r f rence Guida di riferimento Referenzhandbuch Guia de referencia Guia de refer ncia Naslaggids Referensguiden CnpaBouHoe PYKOBOACTBO A www xerox com office 4500support Copyright 2004 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized xe CentreWare infoSMART Made For Each Other and PhaserSMART are registered trademarks of Xerox Corporation Phaser PhaserPort and PhaserTools are trademarks of Xerox Corporation Adobe Reader Illustrator PageMaker Phot
7. 4 30 Color Connection 1 24 configuration page 3 18 configurations 1 2 connection cable or DSL 3 2 Ethernet 3 2 USB 3 2 3 4 contrast front panel 1 18 cover pages 2 47 creating multiple presets Mac 2 23 custom size paper guidelines for printing 2 39 printing from Trays 1 4 2 39 customer replaceable parts 2 50 D DDNS 3 8 DHCP enabling 3 7 diagnostic tools 4 2 DNS local domain name space database 3 8 resolver protocol 3 8 servers 3 8 setup using CWIS 3 8 downloading fonts CentreWare Font Management Utility 1 22 from a Mac 1 22 driver changing settings for Mac 2 23 changing Windows settings for individual jobs 2 19 Phaser 4500 Laser Printer Index 1 features 1 10 information 1 9 installation 1 9 print quality modes 2 25 select paper orientation 2 26 selecting cover pages 2 47 selecting multiple pages to print on a single sheet of paper 2 43 selecting negative or mirror image printing 2 44 selecting scaling 2 45 selecting creating editing watermarks 2 46 specifying secure print proof print saved print 2 48 specifying separation pages 2 42 DSL connection 3 2 duplex unit closing 4 7 closing cover 4 18 4 23 jam 4 18 opening 4 5 opening cover 4 18 4 22 Dynamic Domain Name Service DDNS 3 8 E electrical safety A 1 enabling DHCP 3 7 enabling EtherTalk 3 30 enlarging images 2 45 envelopes guidelines 2 9 guidelines for printing 2 31 loading 2 3
8. 8 5 in 127 356 mm 140 356 mm 5 0 14 0 in 5 5 14 0 in Same as Input Same as Input The Phaser 4500 Laser Printer supports the following paper types and weights Paper and Media Types and Weights Paper Media Type Bond Labels Transparency Greeting Cards Index Card Stock Tag Card Stock Cover Card Stock 1 Sided printing only Weight 60 216 g m 16 58 Ib Xerox A4 24 Up Label Xerox Multipurpose 30 Up Label Xerox Clear Transparency 190 g m 70 Ib Cover 60 216 g m 33 120 Ib 60 216 g m 37 133 Ib 60 216 g m 37 133 Ib Phaser 4500 Laser Printer 2 7 Xerox Printing Media Xerox Professional Printing Paper Xerox Premium Multipurpose 4024 Xerox Business Multipurpose 4200 Xerox Premium Multipurpose 4024 Xerox Premium Multipurpose 4024 Xerox Premier Paper Xerox Business Paper Xerox Cover and Index Stock Xerox Premium Multipurpose 4024 Cover Xerox Premium Multipurpose 4024 Index Xerox Recycled Paper Xerox Multipurpose Recycled 30 PCW Xerox Recycled Paper 100 PCW Xerox Pre Punched Paper Xerox Premium Multipurpose 4024 3Hole Xerox Premium Multipurpose 4200 3Hole Xerox Premium Multipurpose 4024 3Hole Xerox Business Paper 4Hole Xerox Labels Xerox High Speed Labels Xerox Clear High Speed Labels Xerox High Speed Labels Xerox Transparency Film Xerox Clear No Strip Xerox Paper backed Clear Xerox Type C Plain Xerox Carbonless Media 2
9. Do not load paper above the fill line inside the tray 4500 003 Paper and Transparency Fill Lines 5 Slide the side guide firmly against the paper or other specialty media 4500 023 Phaser 4500 Laser Printer 2 4 Changing Paper 6 Insert the tray into the printer slot and push it completely to the back of the printer 4500 040 T Set the paper size and type when prompted by the front panel 4500 020 Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details For online support information go to www xerox com office 4500support Phaser 4500 Laser Printer 2 5 Phaser 4500 Laser Printer Supported Papers This topic includes Paper Weights on page 2 7 Paper Usage Guidelines on page 2 9 Paper Storage Guidelines on page 2 9 Paper that May Damage Your Printer on page 2 10 Follow the guidelines in these tables to ensure the best print quality and avoid printer jams For best results use only Xerox Printing Media specified for your printer they are guaranteed to produce excellent results with your Phaser 4500 Laser Printer Paper and Media Sizes Input Output 500 Sheet Paper Size Tray 1 Tra
10. Part White Canary 2 Part White Pink 2 Part White Canary 3 Part White Canary Pink 3 Part White Canary Pink 3 Part White Canary Pink Supported Papers Size Description Part Number 20 Ibs 75 g m 3R721 20 Ibs 75 g m 3R2047 20 Ibs 75 g m 3R727 Letter 8 5 x 11 in 20 Ibs 75 g m 3R2531 A4 210 x 297 mm 80 g m 3R91720 or 3R91805 A4 210 x 297 mm 80 g m 3R91820 Letter 8 5 x 11 in 65 Ibs 243 g m 3R3041 Letter 8 5 x 11 in 90 Ibs 243 g m 3R3004 Letter 8 5 x 11 in 20 Ibs 75 g m 3R6296 2 2 Letter 8 5 x 11 in 20 Ibs 75 g m 3R2193 Letter 8 5 x 11 in 20 Ibs 75 g m 3R2641 Letter 8 5 x 11 in 24 Ibs 90 g m 3R3317 A4 210 x 297 mm 80 g m 3R91823 Letter 8 5 x 11 in 33 labels per sheet 3R3139 A4 210 x 297 mm 80 g m 3R91165 Letter 8 5 x 11 in 33 labels per sheet 3R5139 Letter 8 5 x 11 in 3R3117 A4 210 x 297 mm 24 labels per sheet 3R96178 Letter 8 5 x 11 in mil 3R4173 3R96002 A4 210 x 297 mm Letter 8 5 x 11 in Straight Reverse 3R12130 Collation Letter 8 5 x 11 in Straight Reverse 3R12132 Collation Collation Straight Collation 3R97108 Phaser 4500 Laser Printer 2 8 Supported Papers Paper Usage Guidelines The printer accommodates most sizes and types of paper transparencies or other specialty media Only Tray 1 accommodates 3 x 5 in index cards m Use only paper envelopes Do not use padded envelopes m Do not use envelopes
11. embedded web server on the printer CentreWare IS runs on any TCP IP enabled computer with a web browser Launching CentreWare IS To launch CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 For detailed information about CentreWare IS software click HELP on the upper right of the CentreWare IS screen For more information about Centre Ware IS go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 1 11 Managing Your Printer PhaserSMART PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Diagnostic Tool examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support Launching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Select Support A Click the PhaserSMART Diagnostic Tool link to access PhaserSMART technical Support PrintingScout PrintingScout inst
12. information pages 1 2 3 4 At the printer s front panel select Printer Setup then press the OK button Select Front Panel Setup then press the OK button Select Front Panel Language then press the OK button Select the desired language then press the OK button Phaser 4500 Laser Printer 1 18 Phaser 4500 Laser Printer Fonts This topic includes Types of Fonts on page 1 19 Resident Printer Fonts on page 1 19 Viewing a List of Available Fonts on page 1 19 Printing a List of Available Fonts on page 1 20 Downloading Fonts on page 1 21 Types of Fonts Your printer uses the following types of fonts m Resident fonts m Fronts downloaded into printer memory m Fonts downloaded with your print job from the application Adobe Type Manager ATM software enables your computer to display these fonts on your computer screen as they will appear in your prints If you do not have ATM on your computer 1 Install it from the Printer Installer and Utilities CD ROM 2 Install the printer s screen fonts for your computer from the ATM folder Resident Printer Fonts Printer resident PostScript and PCL fonts are always available for printing Print a sample of the resident PostScript or PCL fonts at the front panel See Information Pages in this section for information on how to print the sample Viewing a List of Available Fonts To view a list of available PCL or PostScript fonts use CentreWare
13. m Web link from the Printer Installer and Utilities CD ROM Registering your printer gives you access to Color Connection a great source for the latest printing hints and tips and new ideas to promote your business Color Connection has everything you need to help you look great in print Registering your printer also provides you with updates and news about your printer Copyright 2004 Xerox Corporation All Rights Reserved 1 24 Phaser 4500 Laser Printer Printing This section includes Changing Paper on page 2 2 Supported Papers on page 2 6 Basic Printing on page 2 11 Adjusting Printing Options on page 2 19 2 Sided Printing on page 2 26 Transparencies on page 2 28 Envelopes on page 2 31 Labels Index Cards and Greeting Cards on page 2 34 Custom Size Paper on page 2 39 Advanced Options on page 2 42 Supplies and Recycling on page 2 50 Copyright 2004 Xerox Corporation All Rights Reserved 2 1 Phaser 4500 Laser Printer Changing Paper This topic includes m Guidelines on page 2 2 B Tray Setup on page 2 2 The paper trays adjust to accommodate most sizes and types of paper transparencies or other specialty media For more information about loading paper go to Reference Printing Basic Printing on User Documentation CD ROM Caution If you change the type of paper in a tray you must change the paper type and size on the front panel to match the paper that you loaded If y
14. Copyright 2004 Xerox Corporation All Rights Reserved 4 3 Paper Jams 2 Remove the jammed paper Confirm that all paper fragments are removed 4500 042 3 If you do not find jammed paper in Step 2 open the cover above the exit and pull the jammed paper completely out of the printer 4500 062 4 Close the rear cover 4500 043 Phaser 4500 Laser Printer 4 4 Paper Jams For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks English only Jam at the Exit and Jam at the Rear with Duplex Unit 1 Open the duplex unit cover 4500 008 2 Open the rear cover Caution AN Be careful some components inside the rear cover may be hot 4500 011 Phaser 4500 Laser Printer 4 5 Paper Jams 3 Remove the jammed paper Confirm that all paper fragments are removed 4500 061 4 If you do not find jammed paper in Step 3 open the cover above the exit and pull the jammed paper completely out of the printer 4500 062 5 Close the rear cover 4500 012 Phaser 4500 Laser Printer 4 6 Paper Jams 6 Close the duplex unit cover 4500 006 For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clic
15. Customer Support Center Vertical Line Deletions 1 The print cartridge may not 1 There are localized print be installed correctly deletions forming narrow 2 The print cartridge may be 2 lines defective or at the end of its 3 life 3 The transfer roller may be defective PRIN ED IMA E Phaser 4500 Laser Printer 4 25 Remove and re install the print cartridge Replace the print cartridge Replace the transfer roller in the maintenance kit Diagnosing Print Quality Problems Continued Print Quality Problems Problem Causes Solutions Horizontal Line Deletions 1 The paper may be defective 1 Replace the paper There are localized print with creases folds etc 2 Replace the print cartridge deletions appearingasbands 2 The print cartridge may be Replace the transfer roller in the running across the paper defective or at the end of its maintenance kit life 3 The transfer roller may be p RI NTE D defective IMAGE FHIN I ED IR A A r LIVIS VN A Le Vertical Dark Streaks 1 The print cartridge may be 1 Replace the print cartridge There are black lines running defective or atthe end ofits 2 Print several blank sheets of across the print life paper to remove the toner 2 The paper path may be accumulations 3 The fuser may be defective maintenance kit Repetitive Horizontal Dark 1 The paper path may be 1 Print several blank sheets of Streaks contaminated wit
16. IP Port Monitor m PhaserPort Software Xerox TCP IP Port Monitor The Windows installer installs the Xerox TCP IP Port Monitor The Xerox TCP IP Port Monitor can be used to add or remove TCP IP ports Adding a Port Open Printer Properties for the printer you would like to attach to the new TCP IP port Click Start click Settings then click Printers Right click the printer to be attached to the new TCP IP port then click Properties Click the Details tab then click the Add Port button Select Other From the list of available printer port monitors select the Xerox TCP IP Port then click OK p Dome ct Phaser 4500 Laser Printer 3 26 Windows 98 and Windows Me Configuring a Port The Xerox TCP IP Printer Port Wizard guides you step by step through the following procedures B Choosing a name for the new port m Identifying a printer by its DNS Name or IP Address m Alternatively Identifying a printer using the automatic Printer Discovery feature 1 Click Next to proceed with the port installation The wizard verifies the port name and printer address then automatically configures the remaining port settings Any errors detected in printer identification are displayed in a dialog box requesting Additional Information 2 In the Add Xerox TCP IP Port window m Enter a unique name for the port being added in the Enter a Port Name section m Enter the printer s host name or IP Address in the Enter a Printer Name or I
17. IS 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Web Server folder on the left sidebar Select Font Files P og c m Copyright 2004 Xerox Corporation All Rights Reserved 1 19 Fonts Printing a List of Available Fonts To print a list of available PostScript or PCL fonts use B The printer s front panel m CenterWare IS m The printer driver Using the Printer s Front Panel To print either a PostScript or PCL font list at the front panel 1 Select Information then press the OK button 2 Select Information Pages then press the OK button 3 Select either PCL Font List or PostScript Font List then press the OK button to print Using CentreWare IS To print either a PostScript or PCL font list from CenterWare IS Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Web Server folder on the left sidebar Select Font Files Click the Printer icon to print the list of fonts poo IM Using a PC Printer Driver To print either a PostScript or PCL font list from your printer driver Select Start select Settings then select Printers Right click the 4500 printer then select Properties Select the Troubleshooting tab Click the drop down arrow in the Printer Information field to view the list of options Select
18. Installer and Utilities CD ROM 1 Double click the Apple Printer Utility icon in the PhaserTools folder on your computer s hard disk to launch the utility 2 Inthe Printer Selector dialog box a Under AppleTalk Zones select your printer s zone b Under Printers select your printer C Click Open Printer 3 Click the arrow next to Printer Preferences 4 Click the arrow next to Fonts to display the list of installed fonts and their locations then click Add 5 Select the folder containing the font you want to download select the font then click Add The font is listed as ready to download Note To add all of the fonts in the folder to the list of fonts to download click the Add All button If you decide not to download a font highlight the font in the list of fonts to download then click Remove 6 Select either the printer s memory or hard drive for Destination Phaser 4500 Laser Printer 1 22 Fonts f Click Send to download the fonts in the list Note To remove downloaded fonts from the printer follow Steps 2 through 4 Click the Fonts drop down list select the font you want to remove then click Remove Phaser 4500 Laser Printer 1 23 Phaser 4500 Laser Printer Registering Your Printer Registering your printer is quick and easy You can register your printer using one of the following methods m Registration card that came with your printer m Online form at www xerox com office 4500support
19. Must have duplex unit DT or DX configuration Must have hard drive A Only available when your printer is connected to your computer via a network Must have 500 Sheet stacker Phaser 4500 Laser Printer 1 10 Phaser 4500 Laser Printer Managing Your Printer This topic includes Printer s IP Address on page 1 11 CentreWare Internet Services IS on page 1 11 PhasersMART on page 1 12 PrintingScout on page 1 12 There are a number of resources available to help you get the best quality prints from your printer Note The information in this section applies only to network printers Printer s IP Address You need your printer s IP address to change printer settings through CentreWare IS Follow these steps to identify your printer s IP address 1 Atthe printer s front panel select Information then press the OK button 2 Select Printer Identification then press the OK button 3 Note the printer s IP Address CentreWare Internet Services IS CentreWare IS is a printer management tool that helps users and administrators accomplish many tasks It is available on all networked printers With CentreWare IS you can Configure and manage multi vendor printers Access remote diagnostics and troubleshooting information for printer problems Monitor printer and supply status Link to software updates and Technical Support CentreWare IS uses TCP IP your printer s IP address to communicate directly with an
20. PostScript Font List or PCL Font List from the drop down list Click Print pae oe M i Phaser 4500 Laser Printer 1 20 Fonts Listing the Fonts from a Mac Use the Apple Printer Utility to list the fonts available on your printer 1 If you do not have the Apple Printer Utility on your computer install it from the Printer Installer and Utilities CD ROM 2 Double click the Apple Printer Utility icon in the PhaserTools folder on your computer s hard drive to launch the utility 3 Inthe Printer Selector dialog box a Under AppleTalk Zones select your printer s zone b Under Printers select your printer c Click Open Printer 4 From the File menu select Print Font Samples Downloading Fonts To supplement the resident fonts which are always available for printing downloadable fonts can be sent from your computer and stored in the printer s memory or on the printer s hard drive Note If you turn the printer off the fonts you download to memory are deleted You must download them again when you turn the printer on Before printing verify that the fonts specified in your document are installed in the printer or are set up to download correctly If your document has a font not currently in your printer or downloaded with your print job a different font will be used The printer accepts the following downloadable fonts PCL Font Type Support Type 0 Type 10 Type 11 Type 15 Type 20 Postscript
21. Recycling and Disposal English Only Index Phaser 4500 Laser Printer y Phaser 4500 Laser Printer Features This section includes Printer Tour on page 1 2 Front Panel on page 1 5 Printer Drivers on page 1 9 Managing Your Printer on page 1 11 Printer Settings on page 1 13 Fonts on page 1 19 Registering Your Printer on page 1 24 Copyright 2004 Xerox Corporation All Rights Reserved 1 1 Phaser 4500 Laser Printer Printer Tour This topic includes Printer Features on page 1 2 Available Configurations on page 1 2 Front View on page 1 3 Rear View on page 1 3 Printer Options and Upgrades on page 1 4 Printer Features The Phaser 4500 Laser Printer embodies many features to meet your printing needs m Great performance and superior print quality m 36 pages per minute ppm Letter B 34 ppm A4 m Upto 256 MB of RAM m Flexible paper handling Standard 150 Sheet Tray Standard 550 Sheet Tray Two optional 550 Sheet Feeders Optional 500 Sheet Stacker Total paper capacity of 1800 sheets Accommodates a wide range of media types m Wide variety of productivity features m PhaserSMART online troubleshooting m CentreWare IS provides an embedded web server to help manage configure and troubleshoot the printer from your computer m Usage Analysis Tool provides cost tracking that logs each job and the cost for each page m PrintingScout provides on screen noti
22. System 0 0 0 eee eee ee eens 1 15 Accessing Load Paper Timeout i a as dicor 3b SERI ee tents Pass 1 15 Select lray Sues co near tek ee uae ees ERE Ed edd xu ud Seu 1 16 Adjusting Front Panel Brightness 0 0 0 0 ccc eens 1 17 Adjusting Front Panel Contrast 0 0 0 0 ee eee ees 1 18 Changing Printer Language ccc ccc eens 1 18 POMS Rec C 1 19 TV DES OE POU aar Soares arp pacc seas vue Sas ded d ques qeu d duco Quum dido 1 19 Resident Printer Ponts 2 402406 ice80ekbseaG4004e RO dR SSeS desea has 1 19 Viewing a List of Available Fonts 20 0 00 e eens 1 19 Printing a List of Available Fonts 0 0 0 000000 ees 1 20 Downloading Fonts 222 grep aety den eurre Sox e Gee medos mw RERER e RR weh n 1 21 Phaser 4500 Laser Printer i Contents Iemistermes Y our THE Pes eoe E IPIE ao ea se UP ES samet ee SS x qud ve audis 1 24 2 Printing ra a e EEEE ET EE E E E E E EEE 2 2 Guidelidb S sco ence eae ecu Gee eee ae eee Gee E E eee ewes 2 2 TIO SOD baa oe hoe 6 Sax Shes he a AIRES PIS EVE ER FEN EOM S eee 2 2 S ppored Papers 2299 kb dant cues or EUROS o Eaker es Dd E aruog Edd i dex d eke eee 2 6 Paper WeIPDS a coms E bdur dps 0cuRU Nee gud eap PU Que gero Duet 2 7 Paper Usage Guidelnes 122i us ReE hue RE RR ach RR E Pr a ERR da vende 2 0 Paper Storage Guidelines ua ouis op xard a y air reU R UR Q HER drca aha s qnid 2 0 Paper that May D
23. a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM Verifying Settings 1 Right click Network Neighborhood on the desktop then click Properties 2 Click the Configuration tab A list of installed network components appears for the following items m Client for Microsoft networks m Xerox TCP IP Port Monitor Phaser 4500 Laser Printer 3 26 ONO Windows 98 and Windows Me If you are running CentreWare DP verify the following m Novell Networks You are required to load Novell IntraNetWare Client or Microsoft Client for IPX networks B TCP IP Networks No additional software is required but your printer must have a valid TCP IP address assigned If any of the above protocols or services are not installed install the necessary components and restart the system When the system is restarted return to this document Click Start click Settings then click Printers The Printers window appears Right click the printer icon then click Properties Select the Details tab Verify the following a The printer driver name in the Print Using the Following Driver list If necessary re select or install a new printer driver b The Port name in the Print to the Following Port list If necessary re select the correct name Send a print job to the printer If the printer does not print access PhaserSMART Technical Support from the Troubleshooting tab of the Windows printer driver or go
24. address in the browser address window If you have other questions or problems click the appropriate PhasersMART Technical Support topic to continue Front Panel i Button The front panel information button i button on your printer provides a wealth of information about your printer and how it works You can press the i button at any time to get additional information about the messages displayed on the front panel PrintingScout PrintingScout installed with your printer driver and available only with Windows automatically checks the printer status and sends instant notification to your computer if the printer needs attention Whenever the printer is unable to print your document the printer automatically sends an on screen message that provides helpful text and illustrations showing how to fix the printer Copyright 2004 Xerox Corporation All Rights Reserved 4 2 Phaser 4500 Laser Printer Paper Jams This topic includes Jam at the Exit and Jam at the Rear on page 4 3 Jam at the Exit and Jam at the Rear with Duplex Unit on page 4 5 Jam at the Exit Open Top Cover to Clear on page 4 7 Jam at the Tray on page 4 10 Jam at the Top Cover on page 4 14 Jam at the Duplex Unit on page 4 18 Jam at the Stacker on page 4 19 Paper Size Jam on page 4 20 Jam at the Exit and Jam at the Rear 1 Open the rear cover Caution AN Be careful some components inside the rear cover may be hot
25. and Secure Print Jobs to the Printer Use a supported driver to specify a job as a secure print proof print or saved print job m Windows 98 Windows Me PostScript driver On the Output Options tab choose the job type under Walk Up Features For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Phaser 4500 Laser Printer 2 48 Advanced Options Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Output Options tab choose the job type under Walk Up Features For a secure print job enter a 4 digit password to assign to this job For a proof print or saved print job enter the name you want to give this job Mac OS 9 driver In the Print dialog box select Job Type from the pull down list select Normal default Proof Print Saved Print or Secure Print For a saved print job enter the document name For a secure print job enter a 4 digit password to assign to this job Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features pull down menu select Job Type from the Features Sets drop down list then select Proof Print Saved Print or Secure Print from the Job Type drop down list Printing or Deleting Secure Print Jobs To print a secure print job specify the four digit password at the printer s front panel 1 2 3 4 Select Walk Up Printing then
26. been installed correctly Upgrades m Phaser 4500B to 4500N Options 64 MB memory card 128 MB memory card Up to two 550 Sheet feeders 500 Sheet stacker Internal hard drive with additional PostScript fonts 16 MB Flash memory Duplex unit 550 Sheet tray Upgrade kit For more information on printer options and upgrades go to www xerox com office 4500supplies Resources You can obtain information regarding your printer and its capabilities from the following sources Information Source Setup Guide Packaged with printer Quick Reference Guide Packaged with printer Warranty Packaged with printer Reference Guide Packaged with printer User Documentation CD ROM Printer Management Tools www xerox com office infoSMART Knowledge Base www xerox com office infoSMAHRT PhaserSMART www phaserSMART com Technical Support www xerox com office 4500support Information Pages m Front panel m CentreWare IS m Printer Driver Phaser 4500 Laser Printer 1 4 Phaser 4500 Laser Printer Front Panel This topic includes Front Panel Features on page 1 5 Front Panel Layout on page 1 6 Error and Warning Messages on page 1 7 Print Icon on page 1 7 Menu Map on page 1 7 Information Pages on page 1 7 sample Pages on page 1 8 Front Panel Features The front panel Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper replace s
27. box select Advanced Options 1 from the drop down list select the paper source from the Separation Page Source drop down list then select On from the Separation Page drop down list Mac OS X version 10 1 and higher driver In the Print dialog box select the Printer Features drop down list select Separation Page and Source from the drop down list then select On from the Separation Page drop down list Copyright 2004 Xerox Corporation All Rights Reserved 2 42 Advanced Options Printing Multiple Pages ona Single Sheet N Up When printing a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per side I I EN To print multiple pages on a single sheet of paper in a supported driver Windows 98 Windows Me PostScript driver On the Setup tab click the More Layout Options button then select the number of pages per sheet from the drop down list When you print more than one page on a sheet you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver On the Layout tab select the number of pages per sheet from the drop down list Windows NT PostScript driver On the Advanced tab under Document Options select the desired Page Layout N up Option Mac OS 9 driver In the Print dialog box select Layout from the drop down list then select the number of Pages Per Sheet and Layout direction
28. click TCP IP Protocol then click Properties 3 Select the IP Address tab then click Specify an IP Address 4 Enter an IP Address and Subnet mask then click OK 5 If prompted click OK to restart Windows Windows 98 and Windows Me 1 Onthe desktop right click Network Neighborhood or My Network Places then click Properties 2 Onthe Configuration tab select the TCP IP protocol for your network card then click Properties Phaser 4500 Laser Printer 3 3 Connections and IP Address 3 Select the IP Address tab then click Specify an IP address 4 Enter an IP address and Subnet mask then click OK 5 If prompted click OK to restart Windows Macintosh OS 9 x TCP IP 1 Click the Apple icon then select the Controls Panel folder 2 Double click TCP IP then verify that Ethernet is the connection type 3 Enter an IP address and Subnet mask then click OK 4 If prompted click OK to restart Macintosh OS X 10 1 and higher TCP IP Click the Apple icon click System Preferences then click the Network icon In the Network control panel click the TCP IP tab Under Location click Automatic Under Show click Built in Ethernet Under Configure click Manually Enter the IP Address Subnet Mask and Router Gateway Click Apply Now to activate the changes a 2 me o USB Connection The USB connection requires a standard USB cable This cable is not included with your printer and must be purchased separatel
29. detail Recommended for photo prints True 1200 x 1200 dpi Produces superior text resolution This mode takes longer to process and print than 600 x 600 dpi To select the print quality mode in a supported driver Windows 98 Windows Me PostScript driver On the Setup tab select a print quality mode m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab select a print quality mode m Mac OS 9 driver In the Print dialog box select Print Quality from the drop down list then select a print quality mode m Mac OS X version 10 1 and higher driver In the Print dialog box select Image Quality from the drop down list then select a print quality mode from the Print Quality drop down list Phaser 4500 Laser Printer 2 25 Phaser 4500 Laser Printer 2 Sided Printing This topic includes m Automatic 2 Sided Printing on page 2 26 m Binding Preferences on page 2 26 Automatic 2 Sided Printing Guidelines m A duplex unit must be installed on your printer to perform automatic 2 sided printing The 4500B and 4500N configurations may be upgraded to include this feature B To print a 2 sided document verify that you are using the following ranges Tray 1 Trays 2 4 Width 90 216 mm 98 216 mm 3 5 8 5 in 3 9 8 5 in Length 140 356 mm 148 356 mm 5 5 14 in 5 8 14 in Paper Weight 60 216 g m 16 130 Ib 60 216 g
30. is On m Frame Type is correctly set Install CentreWare DP on a Windows based workstation Run the CentreWare DP application then click Setup Wizard on the Printer menu Select NDS Install then follow the Setup Wizard steps Install printer drivers from the Printer Installer and Utilities CD ROM Send a print job to the printer Tom omm Verify the print quality of the document If print quality problems exist or if your document did not print go to Reference Troubleshooting on the User Documentation CD ROM for more information Advanced Setup The Advanced Setup option of CentreWare DP is a tool that allows you to control how your devices are configured in your Novell NetWare network environment This tool is necessary for connecting your device to more than one file server or queue For a connection to a single device and queue use Setup Wizard Copyright 2004 Xerox Corporation All Rights Reserved 3 36 Novell NetWare NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup The Phaser printer defaults enable connection to Novell NetWare without adjustment Review the Configuration Page and verify the following settings m NetWare is enabled m Frame Type matches the frame type of the desired file server m PDL is set to your desired PDL PostScript or PCL or to Auto You may wish to set PDL to the desired type if only one PDL is used B Desired Novell mode is set to either NDS BEM NDS or BEM Bindery Emu
31. m 16 130 Ib Binding Preferences Use the printer driver to select Portrait or Landscape orientation for the images on the page When you print 2 sided jobs select the binding preference which determines how the pages turn Portrait Portrait Landscape Landscape Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge u 5B Ce p To perform automatic 2 sided printing 1 Insert paper into the tray For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 2 26 2 In the printer driver 2 Sided Printing m Select either Portrait or Landscape orientation B Select 2 sided printing as described in the table below 3 Click OK to accept the printer driver settings then click OK to print Setting the Printer Driver for 2 Sided Printing Operating System Steps Windows 98 or 1 Select File then select Print Windows Me 2 Click Properties 3 On the Setup tab then select Print on 1 Side or Print on 2 Sides 4 Select or deselect Bind On Top Edge Windows 2000 1 Select File then select Print Windows XP or 2 Click Properties Windows Server2003 4 On the Layout tab in Print On Both Sides Duplex select Flip on Long Edge or Flip on Short Edge 4 Select number of pages in the Pages Per Sheet drop down list Windows NT 1 Sel
32. m Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused m Do not place the printer in an area where people might step on the power cord B Do not place objects on the power cord m Do not block the ventilation openings These openings are provided to prevent overheating of the printer m Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors 1 2 3 Turn off the printer immediately Disconnect the power cord from the electrical outlet Call an authorized service representative to correct the problem Copyright 2004 Xerox Corporation All Rights Reserved A 1 The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when perf
33. meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 41 degrees F to 95 degrees F 5 degrees C to 35 degrees C and a relative humidity range of 15 percent to 85 percent Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance m 40cm 16 in above the printer without the 500 Sheet stacker m 28cm 11 in above the printer with the 500 Sheet stacker Total Height Requirements B Printer with Trays 1 and 2 82 cm 32 in m Add an additional 9 6 cm 3 75 in for each optional 550 Sheet feeder Other Clearances 16 cm 6 in behind the printer 23 cm 9 in behind the printer when the duplex unit 1s installed 48 cm 19 in in front of the printer 2 cm 8 in on the left side of the printer 30 cm 12 in on the right side of the printer Operational Guidelines m Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation m For optimum performance use the printer at elevations below 3 000 m 11 480 ft Do not place the printer near a heat source m Do not plac
34. please contact your local representative for details Phaser 4500 Laser Printer A 4 m Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Warning Avoid touching areas inside the printer that are labeled with a warning symbol These areas may be very hot and can cause personal injury Printing Safety Guidelines Wait 10 15 seconds between turning the printer off and on Keep hands hair neckties etc away from the exit and feed rollers Do not remove the paper source tray that you selected in either the printer driver or front panel Do not open the doors Do not move the printer symbols Marked on Product Use caution or draws attention to a particular component See the manual s for information Avoid pinching fingers in the printer Use caution to avoid personal injury A 68 Hot surface on or in the printer Use caution to avoid personal injury A A Do not expose the imaging unit to light for more than 15 minutes A Do not touch Phaser 4500 Laser Printer A 5 Phaser 4500 Laser Printer Warranty For warranty information regarding your Xerox printer go to www xerox com office 4500warranty Copyrig
35. replenished Phaser 4500 Laser Printer 3 12 Printer Management Software m When a reply to a CentreWare IS Remote Internet Printing message is desired For more information about CentreWare IS Remote Internet printing go to CentreWare IS Online Help Three designated users can receive messages m SysAdmin m Service m Key Printer messages reporting errors alerts and warnings can be individually assigned to any of these users You can customize the message text and the subject line in the Status Notification messages Status Notification is supplied by the printer s Simple Mail Transport Protocol SMTP client Setting Up CentreWare IS Status Notification 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 Select Properties 4 Select Mail Alerts on the left sidebar Follow the instructions on the page to select mail alert options 5 Click Save Changes For complete information about CentreWare IS Status Notification go to CentreWare IS Online Help Usage Profile Reports The printer generates reports accessed through CentreWare IS that detail printer usage Usage profile reports track multiple items including m Printer information such as printer name date installed total pages printed options installed and network ID m Supplies usage data such as toner or ink By tracking supplies usage you can order supplies before they reac
36. s IP Address An Internet Protocol IP address is required to identify your printer on a network Set the printer s IP address by any of the following methods m DHCP B CentreWare Internet Services Auto IP Host Names Information Required for IP Addressing Information Comments Internet IP address for the printer Format is XXX XXX XXX XXX where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address If you want to communicate with the printer from anywhere other than the local network segment you need the router address Enabling DHCP on the Printer Verify that the printer s DHCP protocol is enabled by setting the front panel or using CentreWare IS Note To determine your printer s IP address select Printer Identification at the front panel For information about the front panel go to Reference Features on the User Documentation CD ROM Phaser 4500 Laser Printer 3 7 Connections and IP Address Changing or Modifying the IP Address Using CentreWare Internet Services IS CentreWare IS is a printer administration and support tool using web technology With CentreWare IS software you can access printer status and manage your printer over a TCP IP network using a web browser For more information go to Explore CentreWare IS on the User Documentation CD ROM After setting the printer s IP ad
37. then press the OK button to save your change Press the Back button Select Paper Type then press the OK button Select the type of paper loaded in the tray then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 4500 Laser Printer 2 41 Phaser 4500 Laser Printer Advanced Options This topic includes Printing Separation Pages on page 2 42 Printing Multiple Pages on a Single Sheet N Up on page 2 43 Printing Negative and Mirror Images on page 2 44 Scaling on page 2 45 Printing Watermarks on page 2 46 Printing Cover Pages on page 2 47 Printing or Deleting Proof Saved and Secure Print Jobs on page 2 48 Printing Separation Pages A separation page a divider page or slipsheet can be inserted after a print job between copies of a print job or between individual pages of a print job Specify the tray to use as the source for the separation pages To specify separation pages in a supported driver Windows 9 Windows Me PostScript driver On the Output Options tab select the location of the separation pages and the tray source Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Output Options tab select the location of the separation pages and the tray source Mac OS 9 driver In the Print dialog
38. with the requirements of an unintentional radiator in part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation United States In the United States this product complies with the requirements of an unintentional radiator in part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation Copyright 2004 Xerox Corporation All Rights Reserved D 1 Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications ICES 003 Le pr sent appareil num rique n met pas de bruits radio lectrique d passant les limits applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le ministere des Communications du Canada NMB 003 European Union Xerox Corporation declares under our sole responsibility that the printer to which this declaration relates is in conformity with the following standards and other normative documents Following the provisions of the Low Voltag
39. with windows metal clasps or adhesives with release strips Paper Storage Guidelines Providing a good environment and safe handling and storage conditions for your paper contributes to ultimate print quality m Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which 1s emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible m tis recommended that you maintain constant temperatures and relative humidity m Avoid light heat and dampness B Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect m Store paper flat Paper should be stored on pallets cartons shelves or in cabinets m Avoid having food or drinks in the area where paper is stored or handled m Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging and leave the packages in the shipping carton For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Phaser media is sold with appropriate packaging to prevent transportation problems and to promote positive customer results Leave the media inside the packaging until you a
40. 1 paper tray fill line 2 32 preventing wrinkling problems 2 31 printing 2 31 printing from Trays 1 4 2 32 setting size type at the front panel 2 33 storage 2 31 wrinkling or embossing 2 31 Error 1 7 error 1 7 error messages 4 31 Ethernet connection 3 2 EtherTalk 3 30 protocol 3 2 Index exit cover opening 4 4 4 6 extension cord A 1 F file security 1 15 fonts C 2 deleted 1 21 download using the Apple Printer Utility 1 22 downloading 1 21 list fonts from a Mac 1 21 list fonts from PC 1 22 print from front panel 1 20 printer resident 1 19 printing 1 20 removing 1 23 supplement resident fonts 1 21 types 1 19 viewing 1 19 For 2 11 front panel change paper type 2 2 2 11 2 15 4 24 connection setup 3 2 contrast 1 18 display 1 7 displaying errors 1 7 error and warning messages 4 31 graphic display 1 6 1 button 4 2 list fonts 1 20 Menu Map 1 7 print icon 1 7 printer language 1 18 prompts 2 50 restricting access 1 14 setting envelope size type 2 33 setting index card size type 2 35 setting transparency size type 2 30 setting tray sequence 1 17 setting up the IP address manually 3 3 status messages 2 50 tray sequence 1 17 tray settings 1 16 verifying IP address 3 7 warnings 2 50 Phaser 4500 Laser Printer Index 2 G getting help infoSMART 1 4 PhaserSMART 1 4 Technical Support 1 4 1 12 greeting cards guidelines for printing 2 34 printing 2 34 prin
41. 2 4 at any time Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using non Xerox envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Copyright 2004 Xerox Corporation All Rights Reserved 2 31 Envelopes Printing Envelopes from Trays 1 4 1 Pull the tray completely out of the printer SS 4500 001 2 Insert the envelopes into the tray faceup with the flap of the envelope toward the left side of the tray 4500 082 3 Adjust the paper guides to match the size of the envelopes Note Do not load envelopes above the fill line inside the tray Phaser 4500 Laser Printer 2532 Envelopes 4 Insert the tray into the printer tray slot and push it completely to the back of the printer se 4500 104 5 At the printer s front panel press the OK button to accept the paper size and type highlighted on the Front Panel Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel a e205 Select Change Paper Size then press the OK button Select Type of envelope w x h then press the OK button Press the Back button Select Change Paper Type then press
42. 3 39 Novell NetWare Novell NetWare Software Step By Step 1 Verify that CentreWare DP and a Phaser printer driver have been loaded on the workstation 2 Click Start click Settings then click Printers to verify that the printer is installed Launching CentreWare DP 1 Click Start click Programs then click CentreWare DP 2 Select the desired printer If a communications error message appears your printer is not able to communicate with your workstation Verify your printer s settings then return to this document 3 With the printer selected click the Printer drop down list then select Advanced Setup 4 Select one of the following connection methods m Novell Directory Services m Bindery 5 Verify that the information displayed is also contained on the Configuration Page Verify these items a The queue name of the Phaser printer is set to service If necessary create a new queue to test the printer b The Primary Server lists the server name on the Configuration Page Printing a Document 1 Click the Tools drop down list 2 Select the Send File menu item then select the appropriate directory and file for downloading Verify that this is a valid file with no errors 3 Click OK The file is sent to the printer If the document does not print review the Novell Menu settings on the Configuration Page Verifying the Network Settings 1 Atthe CentreWare DP main screen click the Printer dr
43. CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 3 41 UNIX Linux From Your Computer 1 Access www xerox com office support to select your printer type m Operating system UNIX m File type Drivers 2 From the list of files provided download the PrinterPackageXPXX and the file that matches your operating system 3 Print a test page 4 Verify the print quality of the printed page Note If print quality problems exist or if your job did not print go to Reference Troubleshooting on the User Documentation CD ROM You can also access PhaserSMART Technical Support through CentreWare Internet Services Launch your web browser a Enter your printer s IP address in the browser s Address field http XXX XXX XXX XXX b Select Support C Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Additional Resources Information about creating a generic print queue in a specific workstation environment can be found in the Xerox infoSMART Knowledge Base at www xerox com office infoSMART Access the Xerox web site for the latest CentreWare for UNIX drivers at www xerox com office support Select Download Software Drivers amp Utilities Select your printer your platform UNIX and the printer driver files you want Click Go to Downloads Select the appropriate CentreWare printer driver for your platform ooocp Also download the PrinterPackage XPXX It provides the printer specifi
44. Error and Warning Messages When there is a problem with the printer the front panel displays 1 an error or warning message Press the i button 2 for more information about the error or warning message and ways to solve the problem 4500 075 Print Icon There are a number of information pages accessible through the front panel When the print icon appears before a title on the front panel display press the OK button to print that page Menu Map The Menu Map is a visual representation of the front panel Menu Map structure To print the Menu Map 1 At the printer s front panel select Information then press the OK button 2 Select Menu Map then press the OK button to print Note Print the Menu Map to see other information pages available for printing Information Pages Your printer comes with a set of information pages that helps you solve printing problems and obtain the best results from your printer Access these pages from the printer s front panel To print information pages 1 Atthe printer s front panel select Information then press the OK button 2 Select Information Pages then press the OK button Phaser 4500 Laser Printer 1 7 Front Panel 3 Select the appropriate information page then press the OK button to print Note Print the Menu Map to see other information pages available for printing sample Pages Your printer comes with a set of sample pages which demonstra
45. Font Type Support m Type 1 B Type 3 m Adobe m Agta Bitstream B Microsoft m Apple TrueType Scalable to any point size looks the same on screen and printed Phaser 4500 Laser Printer 1 2 Fonts To list the fonts available on your printer install the font management utility from the Xerox web site at www xerox com office support 1 Select your printer from the Network Printers drop down list 2 Select the platform you are running from the drop down list Which files for your printer would you like Select Printer Utilities from the drop down list Click Go Select the CentreWare Font Management Utility Save the exe file to your desktop ar eS Double click the exe file icon on your desktop to install the font manager Downloading Fonts from CentreWare Font Management Utility The CentreWare Font Management Utility FMU is a Windows application that helps manage fonts macros and forms on a printer s hard drive Downloading fonts to a printer can improve printing performance and reduce network traffic You can list print and download PostScript and PCL fonts using the Font Management Utility To download the Font Management Utility go to www xerox com office drivers and use the Key word search FMU Downloading Fonts from a Mac 9 x only Use the Apple Printer Utility to download fonts to the printer Note If you do not have the Apple Printer Utility on your computer install it from Printer
46. General tab View the list of installed network protocols to verify that TCP IP is installed For more information contact your network administrator Click Install to install any components not listed then restart your computer Click Start click Settings then click Printers Right click the printer icon then click Properties Click the Advanced tab Verify that the correct printer driver is installed Click the Ports tab Verify that the IP Address in the Print to the Following Ports list is identical to the one on the Configuration Page You may need to click the Configure Port button to see the IP address If necessary re select the TCP IP number used for the printer Printing a Test Page 1 2 Click the General tab Click Print Test Page If the printer does not print do one of the following m Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows printer driver to access PhaserSMART Technical Support WB Go to www xerox com office support Phaser 4500 Laser Printer 3 19 Phaser 4500 Laser Printer Windows NT 4 x This topic includes Preliminary Steps on page 3 20 Quick CD ROM Install Steps on page 3 20 Other Methods of Installation on page 3 21 Windows NT 4 x Troubleshooting TCP IP on page 3 23 Preliminary Steps These preliminary steps must be performed for all printers Y 2 Verify that the printer is plugged in turned on and connected to an active
47. Helpful Web Links Phaser 4500 Laser Printer 2 20 Windows PostScript Driver Settings Continued Operating System Windows 98 or Windows Me Adjusting Printing Options Driver Tab Dialog Box Printing Options Setup tab Paper Type Paper size Tray Selection Orientation Print on 1 Side or Print on 2 Sides Print Quality Output Options tab B Separation Pages Cover Pages Proof Saved Secure Printing Phaser 4500 Laser Printer 2 21 Windows PCL Driver Settings Operating Driver Tab System Windows 2000 Layout tab Windows XP or Windows Server Adjusting Printing Options Printing Options Orientation Print on Both Sides Duplex 2003 m Pages Per Sheet Paper Quality tab m Paper Type m Paper Size m Tray Selection m Cover Pages m Print Quality Not present in PCL5e Output Options tab m Paper Destination m Notify Me When My Job Completes m Proof Saved Secure Printing m Separation Pages Troubleshooting tab m PrintingScout m Printer Information Pages m Helpful Web Links Windows NT Page Setup tab m Orientation m Print on Both Sides Duplex Paper Quality tab Paper Type Paper Size Tray Selection Cover Pages Output Options tab m Paper Destination m Proof Saved Secure Printing m Separation Pages Troubleshooting tab m Information Pages m Web Links Windows 98 Me Setup tab m Page Layout m Print Quality Output Options tab m Paper Destination m Separatio
48. P Address section 3 Click Next Note To locate Xerox printers on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select your desired printer from the list then click OK Completing the Printer Port TCP IP After the port settings have been configured and verified a Completing dialog box appears summarizing all the settings You can change or select printer port settings 1 Select one of these options m Click Finish to complete the printer port setup m Click Back to change the settings When you have completed the changes click Finish to complete the printer port setup 2 Click OK to exit Printer Properties PhaserPort Software Note PhaserPort is the preferred utility for PostScript installations For PCL installations go to Xerox TCP IP Port Monitor in this section The Windows installer installs PhaserPort for Windows for those installations using PostScript drivers PhaserPort for Windows is a Xerox print monitor for printing over Windows 98 or Windows Me TCP IP peer to peer networks Phaser 4500 Laser Printer 3 27 Windows 98 and Windows Me Changing a PhaserPort IP Address If the printer s IP address is changed you must change the IP address for the printer s corresponding port 1 2 p MEO m Click Start click Settings then click Printers Right click the p
49. P and Windows Server 2003 Obtaining the Printer s URL Network Path 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select IPP The Network Path field on the IPP Internet Printing Protocol Settings page displays the printer s URL Pom m Creating an IPP Printer 1 Onthe desktop click Start click Settings then click Printers Double click Add Printer to launch the Microsoft Add Printer Wizard Select Network Printer then click Next When prompted for Network Path Windows 9x or URL Windows NT Windows 2000 Windows XP enter the printer s URL in the following format pOom m http printer ip address ipp Click Next 6 Substitute your printer s IP address or DNS name for printer ip address The printer s URL is displayed on the CentreWare IS IPP page in the Network Path field m Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Taskbar and Start Menu Select the Start Menu tab then select Classic Start menu Click OK This troubleshooting section assumes you have completed the following tasks m Loaded a Phaser printer PCL or PostScript printer driver m Printed and kept a current copy of the C
50. Printer Defaults in the left sidebar Select the desired tray sequence from the Tray Sequence drop down list ogmsomzu Click the Save Changes button at the bottom of the screen Adjusting Front Panel Brightness To adjust the brightness of the front panel s background lighting 1 Atthe printer s front panel select Printer Setup then press the OK button 2 Select Front Panel Setup then press the OK button 3 Select Front Panel Brightness then press the OK button 4 Press the Down Arrow or Up Arrow button to increase or decrease the front panel brightness value The brightness values range from O no background light to 10 brightest background light 5 Press the OK button to save your change Phaser 4500 Laser Printer 1 17 Printer Settings Adjusting Front Panel Contrast To adjust the contrast between the text and the background to make the front panel text more readable 1 At the printer s front panel select Printer Setup then press the OK button 2 Select Front Panel Setup then press the OK button 3 Select Front Panel Contrast then press the OK button 4 Press the Down Arrow or Up Arrow button to increase or decrease the front panel contrast value The contrast values range from 1 brightest background light to 10 no background light 5 Press the OK button to save your change Changing Printer Language To change the language used for the text on the front panel CentreWare IS and some
51. RR Um REESE X reden 4 18 Jamaal Ne SACK RE ET TETTE ETT TT ETT TET TU 4 19 Paper SIZ Mb MP 4 20 Print Quality Problems s au ducis m ded aa ewe o EUR mane Rund Sex uper y RR ee es 4 24 Diagnosing Print Quality Problems 2 4 24 Repeatin Tele os ead ou aurea d s arx ap dades cioe as Bone dead ipd Qu doa eee edu ed 4 29 AETI EIN Ec oae vie uA ETRSEULSESHE dE OS RI TES I ORPRRES RERUM TERES Pa 4 30 Cleaning the Outside of the Printer l llllle e 4 30 Front Panel Messages 0 0 0 ee ee hls 4 31 Status Messages cuetiias v usd esa ores 3d O9 4 qur woe RRE Nasty Ree eae 4 3 Error and WEISS 2 52 ccad9 rrite RS eee DP OQ Aci aod dave era dane kaw qd 4 3 Moving and Repacking the Printer 0 0 0 cee ees 4 36 Precautions for Moving the Printer 0 0 ccc eee 4 36 Moving the Printer Within the Office 2 ce eens 4 37 Preparing the Printer for Shipment 2 2 2 6 ccc cece ee nn 4 37 Additional RESOUTCES do 9 432 2 3 279 9029 G0 Heine 9 9 ico SOR Wb e Sep Den oe 9 9 oe Ent de 99 is 4 38 v pi VDxTR PTDPPCTPPE 4 38 MOMAR PT r 4 38 Web LINKS m 4 38 Phaser 4500 Laser Printer lv Contents A User Safety B Warranty C Printer Specifications English Only D Regulatory Information English Only E Material Safety Data Sheet English Only F Product
52. X Versions 10 1 and 10 2 3 34 Phaser 4500 Laser Printer lii Contents Kove NGN dtC eos care ee aes bees Se Oe oa es Bion eee ee eee eae 3 36 Configuration Software for NetWare Networks leeren 3 36 OUICK cup 3 36 Advanced Sep MP 3 36 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup 3 37 Novell NetWare Troubleshooting 0 0 00 eee eens 3 37 INXS CEUX aes bee cco ean eke aw Sh ea eae hee oes oan oe 3 4 Quick Install Stt DS 299 0d pas POPEGS C vapEE TS oes Reese GU PEE UNES SP 3 4 Additional ReSOurces 24 ihe ar Roe Pe OR ROSE ERR E RR sounds UR E ER deg es 3 42 4 roubleshooting Automatic Diagnostic Tools 0 eee rrr 4 2 PhaserSMART Technical Support lllllllee eens 4 2 Prot Panel DUNGY 663 4066 saca hdc 9E oh denario had m Edid ace sd bcr er qe 4 2 PRM SCOUG mCP ee 4 2 PACE Jii cin oe din vce tee E eo ee Sin eis eo wee et ok woe oe ee Se we ee ee ee 4 3 Jam at the Exit and Jam at the Rear lille 4 3 Jam at the Exit and Jam at the Rear with Duplex Unit 4 5 Jam at the Exit Open Top Cover to Clear llle 4 7 Jan the Tay ossi geo du dai d dU ba oud RurbOd IE Gap sees Dude dea dX 4 10 Jani at the Top COVED 21 802 62 a xod ds Ca qe kb ee Beech db RH see acd 306 dhe names 4 14 Jami at the Duplex Unit 246 0 0904 4e ous bs m
53. ack button to correct the data if incorrect then click Finish when the data is correct Proceed to Step 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly Proceed to step 4 Note the print quality of the print job If print quality problems exist or if the job does not print go to Reference Troubleshooting on the User Documentation CD ROM Phaser 4500 Laser Printer 3 22 Windows NT 4 x Windows NT 4 x Troubleshooting TCP IP This troubleshooting section assumes you have completed the following tasks m Loaded a Phaser printer PCL or PostScript printer driver B Printed and kept a current copy of the Configuration Page For information about printing a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM Verifying Settings 1 Verify the settings in the Configuration Page m IP Address Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP m Subnet Mask is set correctly if used m Default Gateway is set correctly if used m LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Veri
54. address 3 3 material safety data sheet E 1 media environment 2 0 sizes 2 6 unacceptable types 2 10 Menu Map 1 7 messages error and warning messages 4 32 errors 4 31 front panel 4 2 1 button 4 2 status messages 4 31 warning 4 31 mirror images 2 44 Phaser 4500 Laser Printer Index 3 modes print quality 2 25 moving precautions 4 36 preparing for shipment 4 37 within the office 4 37 multiple page document 2 43 N negative images 2 44 network setup 3 9 networked printers 1 11 non Xerox toner cartridge 2 50 4 30 A 4 N Up 2 43 operation safety A 3 ordering supplies 2 50 p paper changing paper 2 2 guidelines for paper usage in Trays 1 4 2 0 media 2 9 storage 2 9 type 2 2 2 11 2 15 4 24 unacceptable types 2 10 paper guides 2 3 adjusting guides in Tray 2 3 or 4 2 36 adjusting guides in Trays 1 4 2 29 paper sizes 2 6 paper tray guides adjusting 4 21 PC printer driver printing font lists 1 20 Phaser installer 3 3 PhaserSMART 1 12 4 2 accessing 4 2 Technical Support 4 2 4 38 Power Saver 1 14 timeout 1 14 print processing time 2 18 speed 2 18 print cartridge A 4 inserting 4 13 4 17 Index removing 4 12 4 15 print fonts from front panel 1 20 print icon 1 7 print job factors affecting 2 18 printer advanced setup for Novell NetWare 3 36 cleaning the outside 4 30 creating multiple presets Mac 2 23 damage 4 36 A 5 dia
55. alled with your printer driver and available only with Windows automatically checks the printer status and sends instant notification to your computer if the printer needs attention Whenever the printer is unable to print your document the printer automatically sends an on screen message that provides helpful text and illustrations showing how to fix the printer Phaser 4500 Laser Printer 1 12 Phaser 4500 Laser Printer Printer Settings This topic includes Accessing the Startup Page on page 1 13 Accessing Power Saver on page 1 14 File Security System on page 1 15 Selecting Tray Settings on page 1 16 Adjusting Front Panel Brightness on page 1 17 Adjusting Front Panel Contrast on page 1 18 Changing Printer Language on page 1 18 Accessing the Startup Page The printer automatically produces a Startup Page each time the printer 1s turned on or reset You can turn off the automatic printing of the Startup Page and later print it from the information pages menu To turn on off the Startup Page use either m The printer s front panel m CentreWare IS Using the Printer s Front Panel To turn on off the Startup Page 1 Select Printer Setup then press the OK button 2 Select Printer Controls then press the OK button The Startup Page is highlighted The end of the line displays the setting On or Off 3 Press the OK button to change the setting Using CentreWare IS To turn on off
56. amage Your Printer 00 eee 2 10 Basie Prine ocak a Gnc bees e eae aan E eee es ores h PRG eee Eee se eas oe 2 11 Loadms Paper in Iray l 2er RpS ROS oes ees ee ew REP eee ra 2 11 Loading Paper in Trays2 4 lees 2 15 Factors Affecting Printer Performance 0 ees 2 18 Adjusting Printing Options 2 22140 Ears b eR GS LOT re we RE do eEruepPeuemxrdeueyder 2 19 Setting Printing Options 0 0 0 eee eee eens 2 19 Selecting Properties for an Individual Job Mac 00 00 ee eee 2 23 Selecting Print Quality Modes 0 0 eee eee eens 2 25 Z5 USO WM o oue aerias oe aes oars Ga ae EE AG a eo eee Rada oe 2 26 Automatic 2 Sided Printing 0 ccc ccc eens 2 26 Binding PIrercrCnces acu 624 eee tabs ERE dead eae ond Ga aep eee ee Rod 2 26 TROMSPAleNCICS oa enc oe ew cues eee os ooo R Sd oy oe Varus qu 2 28 CHOICE NGS 2 sau cg eee amp hee eRe Rede TT eee aes eee wed ese beens 2 28 Printing Transparencies from Trays 1 4 cece eee eens 2 28 FV COGS S eo en see ee Ce UNA eo ee oe eee ee oe ee ee 2 31 OE E sc an peaks ee sade wee Reet oe eee ees Saeed ERE ees 2 31 Printing Envelopes from Trays 1 4 0 ccc eee eee ee 2 32 Labels Index Cards and Greeting Cards 1 20 ccc eens 2 34 eun HI a2 and Gh ceo 68 6S bee a eh eee a be OS eee bee eee ee 2 34 Printing Index Cards from Tray 1 2 2 eee 2 34 Printing Labels from Trays 1 4 llle 2 36 Prin
57. artridge may be defective or at the end of its life PRINTED IMAGE Phaser 4500 Laser Printer 4 28 Print Quality Problems Repeating Defects Refer to the table below if you observe a repeating defect appearing multiple times at regular intervals on the page on your print jobs Recurring Marks Spots Lines or Voids Replace this Supply if the defect occurs every Print Cartridge 38 mm 1 5 in 52 mm 2 0 in 94 4 mm 3 72 in Transfer Roller 51 mm 2 0 in Fuser 94 2 mm 3 7 in Different supplies may create print defects with similar measurements To identify the faulty supply 1 Replace the print cartridge do not discard the packaging 2 If the problem continues then remove and repackage the new print cartridge 3 Reinstall the original print cartridge then replace the maintenance kit fuser and transfer roller 4 If the problem continues contact your Customer Support Center Phaser 4500 Laser Printer 4 29 Phaser 4500 Laser Printer Maintenance For safety information go to Reference Troubleshooting User Safety on the User Documentation CD ROM Your printer needs little maintenance to keep it producing quality prints Certain routine maintenance items need to be ordered occasionally Maintenance Kit Access the Supplies Usage Page from the printer s front panel from CentreWare IS or print the Usage Profile at the printer s front panel Order extra printer
58. available for printing through LPR m Use the new Desktop Printer LPR m Use the LaserWriter 8 5 1 printer driver any printer can be selected Click File then click Print to select the appropriate LPR printer in the Printer drop down list Phaser 4500 Laser Printer 3 31 Macintosh Creating an Appsocket Printer with LaserWriter 8 6 Xerox provides Macintosh AppSocket printing with PhaserPort for Mac OS on the printer s Printer Installer and Utilities CD ROM PhaserPort for Mac OS provides a bi directional high speed communications channel using the new plug in communication architecture of Apple LaserWriter version 8 6 AppSocket provides feedback about print job status which is not available through LPR PhaserPort for Mac OS System Requirements Note PhaserPort is not supported under Mac OS X System requirements include A Phaser printer installed on a TCP IP network PowerPC based Macintosh Apple s LaserWriter version 8 6 or later with Desktop Printing enabled Open Transport version 1 1 or later networking TCP IP networking provided by MacTCP software is not supported The Macintosh must be properly configured to communicate with the printer Creating a Desktop Printer with PhaserPort for Mac OS 1 Launch the PhaserPort Printer Tool Enter the printer s IP address or DNS name in the Printer Internet Address field Enter a name for the desktop printer in the Desktop Printer Name field ng Click Verify to c
59. c features of CentreWare for UNIX driver Phaser 4500 Laser Printer 3 42 Phaser 4500 Laser Printer Troubleshooting This section includes Automatic Diagnostic Tools on page 4 2 Paper Jams on page 4 3 Print Quality Problems on page 4 24 Maintenance on page 4 30 Front Panel Messages on page 4 31 Moving and Repacking the Printer on page 4 36 Additional Resources on page 4 38 Note For network troubleshooting go to Reference Connections amp Networks on the User Documentation CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 4 Phaser 4500 Laser Printer Automatic Diagnostic Tools This topic includes B PhaserSMART Technical Support on page 4 2 B Front Panel i Button on page 4 2 B PrintingScout on page 4 2 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality PhaserSMART Technical Support PhaserSMART Technical Support is an automated Internet based support system Use your default web browser to send diagnostic information from your printer to our web site for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Goto www phaserSMART com 2 Enter your printer s IP
60. continue printing Close Duplex Unit Cover Close the Duplex Unit Cover to continue printing Close Stacker Cover Close the Stacker Cover to continue printing Jam at Exit Open Rear Cover to Clear m om Open the Rear Cover Remove the jammed paper Close the Rear Cover Jam At Exit Open Duplex And Rear Cover To Clear pP m oc Open Duplex Open the Rear Cover Hemoved the jammed paper Close the Rear Cover Close Duplex Jam At Exit Open Top Cover To Clear p m gt Remove the jammed paper from exit Open the Top Cover Close the Top Cover Jam At Tray 1 Remove Trays and Open Top Cover To Clear BDS m om SY a Remove Trays 1 and 2 Open the Top Cover Remove the Print Cartridge Remove the jammed paper Reinsert the Print Cartridge Reinsert trays Close the Top Cover Jam At Tray 1 Remove Trays and Open Top Cover To Clear m mM Se Se OP SS Remove Trays 1 and 2 Remove paper from the Stacker and raise output tray Open the Top Cover Remove the Print Cartridge Remove the jammed paper Reinsert the Print Cartridge Reinsert trays Close the Top Cover Lower the Stacker tray and replace its contents Phaser 4500 Laser Printer 4 32 Error or Warning Messages Continued Message Jam At Tray 2 3 4 Remove Tray and Open Top Cover To Clear Front Panel Messages Description Pye YS YS Remove Tray 2 3 41 Open the Top Cover Remove the Pr
61. d install it from the Printer Installer and Utilities CD ROM T Click Add to complete the configuration Phaser 4500 Laser Printer 3 33 Macintosh Creating a Rendezvous Printer with Mac OS X Version 10 2 or Higher 1 Open the Print Center utility located in Utilities in the Applications Directory 2 Click Add A list appears displaying your printer s name followed by a series of numbers For example Your Printer s Name xx xx xx Each numbered segment represents the last section of your printer s hardware address Your PPD is automatically selected 3 Click Add to complete the installation Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 The following procedure eliminates cabling communication and connection problems Once you complete these steps print a test page from your software application If the job prints no further system troubleshooting is necessary If there are print quality problems go to Reference Troubleshooting on the User Documentation CD ROM Macintosh Troubleshooting Step By Step Mac OS 9 x Perform these steps only for Mac OS 9 1 Open the Chooser then click the LaserWriter driver 2 Do one of the following m If the printer name appears your printer is communicating through the network You do not need to perform any additional steps B If your printer name does not appear proceed to Step 3 3 Verify that the printer is plugged in turned on and co
62. dress you can modify the TCP IP using CentreWare IS Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify your printer s settings then click Save Changes at the bottom of the page ee SRI Using Host Names with the Domain Name Service DNS The printer supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the printer for DNS supply a maximum of two DNS name server IP addresses There are two ways to set up the printer m TCP IP Go to DNS Setup Using CentreWare Internet Services m DHCP Go to Dynamic Domain Name Service DDNS DNS Setup Using CentreWare Internet Services Set up the printer for DNS using CentreWare IS after setting the printer s IP address Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP In the DNS Settings section enter your domain server s IP address in these fields Dno um e o m Pri
63. ds Printing Labels from Trays 1 4 1 Pull the tray completely out of the printer ETIN 4500 001 2 Insert the labels into the tray with the side to be printed faceup with the top of the page toward the back of the tray 4500 083 3 Adjust the width and length paper guides to match the size of the paper 4 Insert the tray into the printer tray slot and push it completely to the back of the printer Du I 4500 103 Phaser 4500 Laser Printer 2 36 Labels Index Cards and Greeting Cards 5 At the printer s front panel press the OK button to accept the paper size and type highlighted on the Front Panel Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel a e205 Select Change Paper Size then press the OK button Select Auto Letter 8 5 x 11 0 in then press the OK button Press the Back button Select Change Paper Type then press the OK button Select Labels then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Printing Greeting Cards from Trays 1 4 1 Pull the tray completely out of the printer T ag 4500 001 2 Insert the greeting cards into the tray with the side to be printed faceup with the top of the page toward the back of the tray
64. ducted IEC 61000 4 6 1996 D 2 0 15 80 MHz 3 V 80 AM 1 kHz Phaser 4500 Laser Printer CISPR 24 Immunity Phenomena Basic Standard Test Specification Line voltage dips IEC 61000 4 11 1994 gt 95 dip for cycle 50 Hz 3096 dip for 25 cycles 9 50 Hz Line voltage drop out IEC 61000 4 11 1994 gt 95 dropout for 250 cycles 50 Hz This product if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Phaser 4500 Laser Printer D 3 Phaser 4500 Laser Printer Material Safety Data Sheet For Material Safety Data information regarding your Phaser 4500 printer go to www xerox com office 4500msds For the Customer Support Center phone numbers see the information booklet entitled Total Satisfaction Services that came with your printer Copyright 2004 Xerox Corporation All Rights Reserved E 1 Phaser 4500 Laser Printer Product Recycling and Disposal Xerox operates a worldwide equipment takeback and reuse recycle program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the p
65. e job name pages printed job times and toner and ink used Not all fields are supported by all printers For information go to CentreWare IS online help or CentreWare Web online help The job accounting values reported vary depending on the protocol and print command used when each job was printed For example using NPRINT over NetWare provides the printer with the most information about the job being printed When using Windows and NetWare the job name is often LST or LST BANNER Other jobs from other ports may provide less information about the job Job accounting is available through CentreWare IS and CentreWare Web Using CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx 3 On the right side of the main CentreWare IS page click Jobs The Job Accounting Links page provides links that enable you to browse download and clear job accounting records For complete information on CentreWare IS job accounting including clearing job information downloading job information to a file and job accounting file formats go to CentreWare IS Online Help MaiLinX Alerts MaiLinX alerts allow the printer to automatically send email to the system administrator and others under the following conditions m When printer errors warnings and alerts occur m When the printer requires attention for example when service is required or supplies need to be
66. e Directive 73 23 EEC and its amendments EN 60950 IEC 60950 Equipment Safety of Information Technology Equipment including Electrical Business Following the provisions of the Electromagnetic Compatibility Directive 89 336 EEC and its amendments EN 55022 1998 CISPR 22 Limits and Methods of measurement of radio interference characteristics of Information Technology Equipment Class B EN 61000 3 2 1995 A1 1998 A2 1998 IEC61000 3 2 Part 3 Limits Section 2 Limits for harmonic current emissions equipment input current less than or equal to 16A per phase EN 61000 3 3 1995 IEC61000 3 3 equal to 16A Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current less than or EN 55024 1998 CISPR 24 CISPR 24 Immunity Phenomena Electrostatic Discharge Basic Standard IEC 61000 4 2 1995 Information technology equipment Immunity characteristics Limits and methods of measurement Test Specification 6 kV Contact 10 kV Air Radio Frequency Electromagnetic Field radiated IEC 61000 4 3 1995 80 1000 MHz 3 V m 80 AM 1 KHz Fast Burst Transients IEC 61000 4 4 1995 5 50 Tr Th ns 5 kHz Rep Freq 0 5 kV Signal Lines 1 kV AC Mains Line Surge IEC 61000 4 5 1995 Combination wave 2 0 kV Common mode 2 0 kV Differential mode Radio Frequency Electromagnetic Field Con
67. e of the status messages that appear in the front panel are listed below otatus Messages Status Message Description Ready to Print The printer is ready to receive print jobs Processing data Please wait The printer is processing data wait until Ready to Print or Printing is displayed Receiving data Please wait The printer is receiving data wait until Ready to Print or Printing is displayed Printing page x of y A print job is printing wait until Ready to Print is displayed Warming up Please wait The printer is warming up Print jobs can be processed but not printed Error and Warnings The printer displays error or warning messages in the front panel display Hardware or software failures that may require service support are presented as fatal errors When the printer s front panel displays a fatal error message the LED blinks red A fatal error message replaces the status lines When an error occurs PrintingScout displays an instant notification on your computer screen that the printer needs attention The front panel i button also provides valuable information about errors and warnings Copyright 2004 Xerox Corporation All Rights Reserved 4 31 Error or Warning Messages Message Close Rear Cover Front Panel Messages Description Close the rear cover to continue printing Close Front Cover Close the front cover to continue printing Close Top Cover Close the top cover to
68. e the printer in direct sunlight Phaser 4500 Laser Printer A 3 Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 degrees of horizontal with all four feet in solid contact with the surface The base printer weight without any packaging materials is approximately 20 5 kg 45 2 Ibs Printer Supplies m Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard m Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution If you attempt to use a non Xerox print cartridge it may not fit properly in the printer If the cartridge does not fit properly the printer will not function Moving the Printer Always use two people to lift the printer 4500 071 Always turn off the printer using the power switch and unplug all cables and cords Always lift the printer from the designated lift points Do not place any food or liquids on the printer Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas
69. ect File then select Print 2 Click Properties 3 On the Page Setup tab in Print On Both Sides Duplex select Flip on Long Edge or Flip on Short Edge Mac OS 9 1 Select File then select Print 2 Select Layout 3 Select Print on Both Sides 4 Click the Binding icon that matches the edge to bind Mac OS X version 1 Select File then select Print 10 1 and higher 2 Select Duplex 3 Select Print on Both Sides 4 Click the Binding icon that matches the edge to bind Phaser 4500 Laser Printer 2227 Phaser 4500 Laser Printer Transparencies This topic includes m Guidelines on page 2 28 B Printing Transparencies from Trays 1 4 on page 2 28 Xerox Clear Transparencies can be printed from any tray They should be printed on one side only To order Xerox Clear Transparencies contact your local reseller Videos are available with instructions for loading transparencies Videos are located on the User Documentation CD ROM and at www xerox com office 4500support Guidelines m Remove all paper before loading transparencies in the tray Do not load transparencies above the fill line it may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality m Do not use transparencies with stripes on the side m Change the paper type at the front panel for all trays m Use Xerox Clear Transparencies print quality may vary with o
70. ection provides installation and troubleshooting steps for Macintosh OS 9 x setting Up the Macintosh Ethernet Port for TCP IP Perform the following procedure to set up your Macintosh TCP IP 1 2 3 4 5 Click Control Panels from the Apple menu Click TCP IP Click Ethernet from the Connect via menu Specify one of the following methods for the Macintosh to obtain its IP address m Manually DHCP Note If you select to set up the printer manually specify the IP address in the dialog box You must also enter information for the Subnet Mask Router Address and Name Server Address if needed Close the dialog box Creating an LPR Printer with LaserWriter 8 5 1 or Higher 1 nd d Open the Desktop Printer Utility This utility or an alias to it can be found in the PhaserTools folder Click Printer LPR in Create Desktop then click OK Click Change in the PostScript Printer Description PPD file Select the appropriate PPD from the list then click Select If your printer s PPD is not listed install it from the Printer Installer and Utilities CD ROM Click Change in LPR Printer Selection Enter information in the following fields m Printer Address Enter the printer s IP address or domain name B Queue Enter PS use upper case then click OK Close the dialog box When prompted click Save Enter a name for the desktop printer in Save Desktop Printer As field then click Save Two methods are
71. ell as AppleTalk For a TCP IP installation follow the instructions provided to set an IP address in the printer 1 Install the printer driver from the Printer Installer and Utilities CD ROM 2 Open the Print Center utility On the Macintosh hard drive open the Applications folder then open the Utilities folder 3 Click the Add Printer button 4 Choose the connection type you desire m For LPR enter the IP address of the printer that you set previously The Queue Name field remains blank if the Use default queue on server box is checked by default Other options are PS or AUTO Select the appropriate PPD for the printer model under the Printer Model drop down list m For AppleTalk select the appropriate printer from the list that is displayed The configuration process continues until configuration is complete If AppleTalk is not available in the Print Center drop down list the AppleTalk protocol is disabled and must be installed on the Macintosh If the AppleTalk protocol is enabled but is not Phaser 4500 Laser Printer 3 6 Connections and IP Address available in the drop down window it is recommended that you contact your system administrator or Apple Computer Incorporated for assistance m For Rendezvous select the appropriate printer from the list that is displayed For more information go to www xerox com office infoSMART to view Documents 48704 50080 and 49814 Dynamic Methods of Setting the Printer
72. erved 3 20 Windows NT 4 x Other Methods of Installation Install your printer on a Windows NT network using one of these methods m Microsoft TCP IP protocol m Xerox TCP IP Port Monitor The following methods can also be used to monitor or configure your printer m A web browser using CentreWare IS if your printer is connected to a Windows NT network with TCP IP protocol enabled m The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple printers on a Windows NT network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office Note The CentreWare methods are not discussed in this section For more information concerning CentreWare IS or CentreWare MC go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Quick Install Steps Microsoft TCP IP Protocol Note This procedure is only performed by the system administrator 1 Right click the My Network Places icon on the desktop then click Properties 2 Click the Protocols tab to verify that the TCP IP protocol has been installed 3 Select the Services tab and verify that Microsoft TCP IP Printing software is installed If it is not installed install it and then return to this document Adding the Printer Open the Control Panel then double click the Printers icon Double click Add Printer to launch the Add Printer Wizard then click Next Verify tha
73. es for specific printing options 4 Click the OK button to save your selections 5 Print the job Copyright 2004 Xerox Corporation All Rights Reserved 2 19 Windows PostScript Driver Settings Operating System Windows 2000 Windows XP or Windows Server 2003 Driver Tab Dialog Box Layout tab Adjusting Printing Options Printing Options m Orientation m Print on Both Sides Duplex m Pages Per Sheet Advanced dialog box m Graphics Scaling and True Type Font m Document Options PostScript Options Offset Collated Sets Edge to Edge Printing Image omoothing Draft Mode and Watermark Paper Quality tab Paper Type Paper Size Tray Selection Cover Pages Print Quality Output Options tab Paper Destination Separation Pages Proof Saved Secure Printing End of Job Notification Troubleshooting tab PrintingScout Printer Information Pages m Helpful Web Links Windows NT Page Setup tab m Orientation Print on Both Sides Duplex Printing Advanced tab scaling Page Layout N Up Option Allow Mirrored and Negative Output Printer Features Edge to Edge Printing Image Smoothing Separation Page Source Separation Page Paper Quality tab Paper Type Paper Size Tray Selection Cover Pages Print Quality Output Options tab m Paper Destination Separation Pages m Proof Saved Secure Printing Troubleshooting tab m Printer Information Pages m
74. f networked printers The following table lists CentreWare DP key features and benefits Feature Benefit Setup Wizard Provides a step by step guide to install your printer on the network Advanced Setup Provides a tool to service multiple file servers and queues Instant Status Enables you to select a printer from the Printer List to monitor the printer at any given time Remote Configuration and Enables you to do most configuration and monitoring tasks from your Management workstation Printer Upgrades Enables you to upgrade your printer from your workstation if available for your printer model For more information go to www xerox com office to view the CentreWare DP User Guide CentreWare MC Microsoft Management Console CentreWare MC allows IP discovery of printers equipped with an embedded web server The embedded web server in Xerox printers is called CentreWare Internet Services For installing or managing multiple printers on a Windows NT 4 x Service Pack 6 or higher Windows 2000 or Windows XP network with the TCP IP protocol enabled use the Xerox CentreWare MC snap in to Microsoft Management Console For more information go to www xerox com office to view the CentreWare MC User Guide CentreWare Web CentreWare Web is a multi vendor printer management installation and troubleshooting application that can remotely manage install and troubleshoot printers on your network using a Web browser Printer
75. few mouse clicks English only Phaser 4500 Laser Printer 4 23 Phaser 4500 Laser Printer Print Quality Problems This topic includes m Diagnosing Print Quality Problems on page 4 24 m Repeating Defects on page 4 29 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information on these pages to troubleshoot them For detailed online support information go to www xerox com office infoSMART Caution If you change the type of paper in a tray you must change the paper type and size on the front panel to match the paper that you loaded If you fail to do this print quality problems can occur and the fuser can be damaged Diagnosing Print Quality Problems Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Use the following table to find specific solutions to print quality problems Diagnosing Print Quality Problems Problem Causes Solutions Light Prints 1 The paper may be damp 1 Replace the paper The overall image is lighter 2 You may be using Draft 2 Turn off Draft mode than normal mode 3 If the print cartridge is low on 3 The toner level
76. fication and guidance if the printer needs help Available Configurations The Phaser 4500 Laser Printer has four configurations Configurations Features Printer Configuration 4500B 4500N 4500DT 4500DX Maximum Print Speed Pages Per Minute 36 36 36 36 Hard Drive Optional Optional Optional Standard PostScript and PCL Fonts Standard Standard Standard Standard Copyright 2004 Xerox Corporation All Rights Reserved 1 2 Configurations Continued Features Printer Tour Printer Configuration 550 Sheet Feeder 4500B Optional 4500N 4500DT 4500DX Optional Standard Standard 500 Sheet Stacker Optional Optional Optional Standard Automatic 2 Sided Printing Duplex Front View 4500 072 4500 073 Optional Pr ee 3e s De l 10 m ON NP PSS PS Optional Standard Standard Paper stop Front panel Tray 1 On Off switch Tray 2 Optional Tray 3 Optional Tray 4 Paper gauge Print cartridge Standard output tray Optional 500 Sheet stacker Parallel cable connection Ethernet 10 100 Base T connection USB connection Configuration card Power receptacle Duplex unit Rear cover Stacker rear cover Stacker extension Phaser 4500 Laser Printer 1 3 Printer Tour Printer Options and Upgrades Options and upgrades are available for the Phaser 4500 Laser Printer Note Print a Configuration Page after installing an option to confirm that the option has
77. for details Copyright 2004 Xerox Corporation All Rights Reserved 4 36 Moving and Repacking the Printer Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position gently over smooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Preparing the Printer for Shipment To transport the printer by vehicle the printer must be repackaged in the original packaging or a repackaging kit If you do not have all of the original packaging order the repackaging kit from www xerox com office 4500supplies Additional instructions for repackaging the printer are provided at www xerox com office 4500support Phaser 4500 Laser Printer 4 37 Phaser 4500 Laser Printer Additional Resources This topic includes BH Support on page 4 38 B infoSMART on page 4 38 m Web Links on page 4 38 oupport There is additional help available at www xerox com office support You can access infoSMART Knowledge Base PhaserSsMART Technical Support Technical Support via email driver downloads and much more A set of Xerox links is installed in your web browser s Favorites folder when you install the printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links infoSMART This is the same trouble
78. from the default tray Pa Pwr Phaser 4500 Laser Printer 1 15 Printer Settings T Click Save Changes at the bottom of the screen selecting Tray Settings You can select trays by two different methods B The printer s front panel m CentreWare IS Using the Front Panel To specify tray selection 1 Atthe printer s front panel select Printer Setup then press the OK button Select Paper Handling Setup then press the OK button Select Paper Source then press the OK button Scroll to the desired tray or Auto Select D OP E Press the OK button to save the changes Note The driver overrides the front panel settings and CentreWare IS for tray selection Using CentreWare IS To select a default tray Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the General folder on the left sidebar Select Printer Defaults Scroll to Print Mode Settings then select the tray from the Paper Source drop down list dE o E au cm Click Save Changes at the bottom of the screen Tray Switching Tray switching is the printer s ability to switch between trays that have the same paper type and size when a tray runs out of paper Tray switching is controlled by the printer driver front panel or CentreWare IS PCL jobs always use tray switching but PostScript jobs disable tray switching when a specific tray has been selected as
79. fy that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser print queue Verifying Installation Bn D e N Right click the My Network Places icon on the desktop and select Properties Click the Protocols tab to verify that the TCP IP protocol has been installed Click Add to install any components not listed then restart your computer Click Start click Settings then click Control Panel Double click Services Locate TCP IP Print Server then verify these column entries B Status column Started m Startup column Automatic Click Start click Settings then click Printers Right click the printer icon then select Properties Verify that you have installed the correct driver for your printer Select the Ports tab Verify that the IP Address in the Print to the Following Port list is identical to the one on the Configuration Page You may need to click the Configure Port button to view the IP address If necessary re select the TCP IP number used for your printer Phaser 4500 Laser Printer 3 23 Windows NT 4 x Printing a Test Page 1 Click the General tab 2 Click Print Test Page If the printer still does not print do one of the following m Access PhaserSMART Technical Support on the Troubleshooting tab of your printer driver B Go to www xerox com office support Phaser 4500 Laser Printer 3 24 Phaser 4500 Laser Printer Wind
80. g 2 5 4 21 paper transparency fill lines 2 2 2 4 printing cover pages 2 47 removing 2 2 4 10 4 20 replacing 4 13 4 16 trays 2 3 4 extending contracting 2 16 inserting 2 17 removing 2 15 troubleshooting infoSMART 1 4 Mac OS 9 3 34 Mac OS 9 Mac OS X version 10 1 and 10 2 3 35 Macintosh 3 31 Novell NetWare 3 37 PhaserSMART 1 4 print quality problems 4 24 Technical Support 1 4 1 12 4 2 Windows 2000 Windows XP Windows Server 2003 3 18 Windows 98 Windows Me 3 28 Windows NT 4 x 3 23 Phaser 4500 Laser Printer Index 6 U unsupported paper damage 2 5 4 24 usage profile reports 3 13 USB connection 3 4 user safety A 1 using a non Xerox toner cartridge 2 50 A 4 using unsupported paper 2 5 4 24 W Warmup Mode 1 14 warning messages 1 7 4 31 warning symbols A 5 warnings 2 50 warranty B 1 watermarks 2 46 web links 4 38 Windows PCL driver settings 2 22 PostScript driver settings 2 20 X Xerox TCP IP Port Monitor 3 26 Xerox Usage Analysis Tool 3 14 Xerox warranty 4 36 A 5 Phaser 4500 Laser Printer Index 7 Index
81. ge 2 sided printing Last page odd numbered pages 2 sided printing Last two pages even numbered pages For the back of your front cover to remain blank when 2 sided printing page two of your document must be blank For the back cover of your document to remain blank see the following table for inserting blank pages Print Option Last Page of Text Blank Pages 1 sided printing Add one blank page at the end of the document 2 sided printing Odd numbered Add two blank pages at the end of the document Even numbered Add one blank page at the end of the document To select cover pages in a supported driver Windows 98 Windows Me PostScript driver On the Output Options tab select First Page Only or First and Last Pages then select the tray to use for the covers from the Source drop down list Phaser 4500 Laser Printer 2 47 Advanced Options m Windows 2000 Windows XP Windows Server 2003 Windows NT PostScript driver On the Paper Quality tab under Cover Pages select First Page Only or First and Last Page then select the tray to use for the covers from the Source drop down list m Mac OS 9 driver In the Print dialog box select Cover Page from the drop down list select Before Document or After Document then select Cover Page papeer Source from the drop down list m Mac OS X version 10 1 and higher driver a In the Print dialog box select Paper Feed then select First Page From b In t
82. gnostic tools 4 2 drivers 1 9 electrical safety A 1 electrical systems 1 14 failure to repackage properly 4 36 A 4 fonts C 2 help 2 17 2 23 installation 3 3 3 16 3 26 installation for Windows NT 4 x 3 21 interfaces C 2 IP address 1 11 Job records 3 12 language 1 18 maintenance 4 30 memory 2 18 C 2 moving 4 36 A 4 performance 2 18 preferences 2 19 quick install steps Unix Linux 3 41 quick setup for Novell NetWare 3 36 registering 1 24 relative humidity C 1 repacking 4 36 resolution C 2 resources 1 4 1 11 safety A 1 safety requirements A 1 set up IP manually 3 3 settings 2 19 shipping 4 37 speed C 2 status 1 12 4 2 supplies A 4 symbols A 5 temperature C 1 troubleshooting Mac OS 9 3 34 troubleshooting Mac OS 9 Mac OS X versions 10 1 and 10 2 3 35 troubleshooting Novell NetWare 3 37 Phaser 4500 Laser Printer Index 4 troubleshooting NT 4 x 3 23 troubleshooting Windows 2000 Windows XP Windows Server 2003 3 18 troubleshooting Windows 98 Windows Me 3 28 unusual noises or odors A 1 updates 1 24 warning symbol labels A 5 warranty B 1 will not function 2 50 4 30 A 4 printer location A 3 printing 2 sided document 2 26 cover pages 2 47 index cards 2 34 mirror images 2 44 negative images 2 44 options 2 11 2 17 2 23 presets Mac 2 23 proof printing 2 48 safety guidelines A 4 A 5 saved printing 2 48 secure printing 2 48 several pages on a sing
83. h their end of life B Media and tray information such as how often prints are made on paper compared to transparencies and how often each tray is used m Job characteristics such as size and timing of jobs setting Up Usage Profile Reporting 1 Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Jobs Select Usage Profile Reports on the left sidebar po m Click the Usage Profile Properties link Follow the instructions on the page to set up reports 6 Click Save Changes Phaser 4500 Laser Printer 3 13 Printer Management Software For complete information about Usage Profile reporting including descriptions of each field in the report go to Centre Ware IS Online Help Using CentreWare IS Note To send usage profile reports using email the MaiLinX must be properly set up using MaiLinX Alerts on page 3 12 1 Enter your printer s IP address into the browser to connect to the printer using CentreWare IS Select Jobs Select Usage Profile Reports on the left sidebar Enter the desired email address in the Send to Specific Address field Click Send Usage Profile Report P o Do Xerox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting records The tool supports large networks with many users and pr
84. h toner paper to remove the toner There are black lines running 2 The print cartridge may be accumulations across the page For more defective or at the end of its 2 Replace the print cartridge Defects on page 4 29 3 The fuser may be defective maintenance kit 4 The transfer roller may be 4 Replace the transfer roller in the RINTED IMAGE LETTE LLY pal defective 4 26 Phaser 4500 Laser Printer maintenance kit Diagnosing Print Quality Problems Continued Problem Dark Spots or Marks There are dark spots or marks on the page in a random pattern PRINTED IMAGE Causes The paper path may be 1 contaminated with toner The print cartridge may be defective 2 The fuser may be defective 3 The transfer roller may be defective 4 Print Quality Problems Solutions Print several blank sheets of paper to remove the toner accumulations Replace the print cartridge Replace the fuser in the maintenance kit Replace the transfer roller in the maintenance kit Unfused or Partially Fused Image The printed image is not fully fused to the paper and easily rubs off gt PRINTLOSE IMAGE The paper may be damp 1 Heavy or unusual paper may 2 be in the tray The printer may be located in an environment with extreme temperature or 3 humidity The fuser may be defective Replace the paper Replace t
85. hat paper with approved paper Make sure that the fuser temperature is set correctly for the paper type Make sure that the printer is located in an environment with the temperature between 5 and 35 C 41 and 95 F and the relative humidity between 15 and 85 Move the printer to a suitable area away from air conditioning vents open loading docks etc 4 Replace the fuser in the maintenance kit Wrinkled Prints The paper is not loaded 1 Verify that the paper is correctly The prints are wrinkled correctly in the appropriate loaded in the appropriate tray creased or torn tray 2 Replace the paper The paper may be in poor 3 Replace the paper condition 4 Replace the fuser contained in The paper may be damp The fuser may be at the end of its life Phaser 4500 Laser Printer 4 27 the maintenance kit Print Quality Problems Diagnosing Print Quality Problems Continued Problem Causes Solutions Blurred Prints 1 The paper may be in poor 1 Replace the paper The image is blurred at the condition 2 Replace the paper edges 2 The paper may be damp 3 Replace the print cartridge 3 The print cartridge may be defective PRINTED IMAGE Random or Spot Deletions 1 The paper may be in poor 1 Replace the paper Areas of the print are condition 2 Replace the paper extremely light or missing 2 The paper may be damp 3 Replace the print cartridge 3 The print c
86. he IP address is listed in the IP Address field Note For more information about installing and configuring TCP IP in Windows environments go to your Microsoft Windows documentation Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Copyright 2004 Xerox Corporation All Rights Reserved 3 25 Windows 98 and Windows Me Quick CD ROM Install Steps 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b Inthe Run window type lt CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement ae m In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next d Follow the Use Walk Up Technology instructions displayed T Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Other Methods of Installation Install your printer on a Windows 98 or Windows Me network using one of these methods m Xerox TCP
87. he Novell console screen On networks using multiple IPX frame types it is critical that the frame type be set correctly Verify that the Primary Server is set NetWare 3 1x only The primary server should have been set during initial queue setup and installed using CentreWare DP If it is not set use Centre Ware DP to set it then reset the printer Note Setting the Primary Server is extremely important on large networks Go to www xerox com office support if the above steps fail to resolve the printing problem Phaser 4500 Laser Printer 3 36 Novell NetWare Novell NetWare Troubleshooting Step By Step These procedures eliminate cabling communication and connection problems associated with network connected printers The steps are divided into two groups m Novell NetWare Hardware Step by Step m Novell NetWare Software Step by Step Note Novell NetWare Software Step by Step assumes that you are connected to a Novell NetWare network with a Windows OS installed on the client workstation When both of these procedures are completed print a test page from your software application If the test page prints no further system troubleshooting is necessary Novell NetWare Hardware Step By Step Note the LED activity on the printer The green link LED is ON whenever it is connected to an active network The amber traffic LED is flickering when data is being received 1 Verify the following m The cable connections Use a
88. he Printer Features dialog box select Remaining from paper source from the drop down list Printing or Deleting Proof Saved and Secure Print Jobs Note These features are available if your printer has an internal hard drive These jobs are stored on the hard drive and remain in the printer even when it is turned off Choose one of the following special job types m Secure Print Prints confidential documents Your four digit numeric password protected jobs are stored on the printer s hard drive The jobs print only after the user name four digit password number and job name are entered at the printer s front panel The jobs are automatically deleted from the hard drive after printing Proof Print Prints only one copy of a multiple copy job in order to proof the copy To print the remaining copies select the job name at the printer s front panel The job is automatically deleted from the hard drive after printing If you do not want to print the remaining copies delete the job at the front panel m Saved Print Stores the job on the printer s hard drive so you can print it on demand The job is not deleted after printing This is useful for any document you frequently print such as tax forms personnel forms or requisition forms Note Protected Jobs are jobs that have been copied or moved from the Public Jobs group in CentreWare IS For more information on Protected Jobs go to CentreWare IS Online Help sending Proof Saved
89. he User Documentation CD ROM Phaser 4500 Laser Printer 2 30 Phaser 4500 Laser Printer Envelopes This topic includes m Guidelines on page 2 31 B Printing Envelopes from Trays 1 4 on page 2 32 Guidelines Buying and Storing Envelopes m Use only paper envelopes specified in the Supported Papers table Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers B Itis recommended that you maintain constant temperatures and relative humidity m Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing m Avoid padded envelopes purchase envelopes that lie flat on a surface m Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes m If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers B For more information go to Reference Printing Supported Papers on the User Documentation CD ROM Preparing to Print Follow these guidelines to prevent wrinkling problems m Load envelopes faceup with the envelope flap to the left as you view the tray from the front m Print only on the front of the envelope m Load a maximum of 10 envelopes in Tray 1 and 75 envelopes in Trays
90. he tray Note Do not load paper transparencies or specialty media above the fill lines inside the tray Only use paper transparencies or specialty media that are flat If frequent jamming occurs with card stock or heavier paper that is less than 175 mm 7 in long reduce the number of sheets in the tray 4500 087 4500 086 Phaser 4500 Laser Printer 2 16 Basic Printing 5 Slide the side guide firmly against the paper or other specialty media 4500 077 4500 020 Note For more information about printing options and other selections click the Help button on the printer driver tab to view the online help Phaser 4500 Laser Printer 2 17 Basic Printing Factors Affecting Printer Performance Many factors affect a print job They include the print speed stated in number of pages per minute the media used download time and printer processing time The computer download time and printer processing time are affected by several factors including Printer memory Connection type network parallel or USB Network operating system Printer configuration File size and type of graphics Computer speed Note Additional printer memory RAM may improve overall printer functions but will not increase the pages per minute ppm ability of the printer Phaser 4500 Laser Printer 2 18 Phaser 4500 Laser Printer Adjusting Printing Options This topic includes B Setting Printing Option
91. ht 2004 Xerox Corporation All Rights Reserved B 1 Phaser 4500 Laser Printer Printer Specifications Physical Specifications Width 422 mm 16 6 in Height 404 mm 15 9 in Depth 465 mm 18 3 in Weight with 10K cartridge 21 KG 45 Ibs Environmental Specifications Temperature m Storage 20 to 40 C 4 to 104 F B Operating 5 to 35 C 41 to 95 F Relative Humidity m Storage 15 to 85 m Operating 15 to 85 Electrical Specifications Available in two 2 models m 110 120 VAC 60 Hz m 220 VAC 50 Hz ENERGY STAR qualified printer Copyright 2004 Xerox Corporation All Rights Reserved C 1 Performance Specifications Resolution m 600 x 600 dpi m True 1200 x 1200 dpi Print Speed m Up to 36 pages per minute ppm Controller Specifications 400 MHz processor Memory m 64 MB PC133 DRAM standard m Upgradable to a maximum of 256 MB Page Description Languages PDL m PCL m Adobe PostScript 3 Fonts m PostScript m PCL Interfaces m IEEE 1284 parallel m Ethernet IOBaseT and 100BaseTx only for N DT and DX configurations m USB Phaser 4500 Laser Printer C 2 Phaser 4500 Laser Printer Regulatory Information The equipment described in this manual generates and uses radio frequency energy If it 1s not installed properly in strict accordance with Xerox instructions it may cause interference with radio and television reception or may not functio
92. ink port TCP IP and EtherTalk are the most common protocols used with Ethernet cables To print using TCP IP each computer and printer requires a unique IP address Go to Setting an IP Address in this section standalone Cable or DSL Network Connection For information about setting up a cable or DSL connection for your printer go to www xerox com office infoSMART to view Document 33188 entitled Basic TCP IP Tutorial and Home Networking Guidelines setting an IP Address If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer over Ethernet follow the procedure for automatically setting the printer s IP address The printer and computer s must have unique IP addresses It is important that the addresses are similar but not the same For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 For more information go to www xerox com office infoSMART to view Document 18545 Copyright 2004 Xerox Corporation All Rights Reserved 3 2 Connections and IP Address Automatically Setting the Printer s IP Address Use the Phaser installer on the Printer Installer and Utilities CD ROM to detect and or assign an IP address to your p
93. int Cartridge Remove the jammed paper Reinsert the Print Cartridge Reinsert Tray 2 3 41 Close the Top Cover Jam At Tray 2 3 4 Remove Trays and Open Top Cover To Clear er OM SS Se Mc Remove Tray 2 3 41 Remove paper from the Stacker and raise output tray Open the Top Cover Remove the Print Cartridge Remove the jammed paper Reinsert the Print Cartridge Reinsert Tray 2 3 41 Close the Top Cover Lower the Stacker tray and replace its contents Jam At Top Open Top Cover To Clear m OM momo M Open the Top Cover Remove the Print Cartridge Turn the green rollers If jam doesn t move remove Trays 1 amp 2 Remove the jammed paper Reinsert trays Reinsert the Print Cartridge Close the Top Cover Jam At Top Open Top Cover To Clear Bp 0 WO ME A Ae PS 10 Remove paper from the Stacker and raise output tray Open the Top Cover Remove the Print Cartridge Turn the green rollers If jam doesn t move remove Trays 1 amp 2 Remove the jammed paper Reinsert trays Reinsert the Print Cartridge Close the Top Cover Lower the Stacker tray and replace its contents Jam At Duplex Open Duplex To Clear Open Duplex Remove the jammed paper Close Duplex Phaser 4500 Laser Printer 4 33 Error or Warning Messages Continued Front Panel Messages Message Description Jam At Rear Open Duplex And Rear 1 Open Duplex Cover To C
94. inters Job accounting and printer usage data is stored in a database The application can be run on multiple clients using a single server The data can be exported to a spreadsheet for viewing analysis and billing Go to www xerox com office for complete information about using the Xerox Usage Analysis Tool provided by the application s online help system System Requirements m IP network m Xerox Phaser printers with Ethernet interface optional hard disk recommended m APC with at least 32 MB of RAM At least 1 GB of hard drive space is recommended for the server W Supported operating systems Windows 98 or later and Windows 2000 or later m Microsoft Excel 97 or Excel 2000 for export to spreadsheet for graphing billing data analysis Phaser 4500 Laser Printer 3 14 Phaser 4500 Laser Printer Windows 2000 Windows XP and Windows Server 2003 This topic includes Preliminary Steps on page 3 15 Quick CD ROM Install Steps on page 3 15 Other Methods of Installation on page 3 16 Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP on page 3 18 Preliminary Steps These preliminary steps must be performed for all printers 1 2 Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer i
95. ks English only Jam at the Exit Open Top Cover to Clear 1 If you have a stacker remove the paper from the stacker then lift the stacker aA ay 4500 017 4500 004 Phaser 4500 Laser Printer 4 7 Paper Jams 2 Remove the jammed paper from the exit Confirm that all paper fragments are removed 3 Open the top cover 4 Close the top cover Phaser 4500 Laser Printer 4 Paper Jams 5 If you have a stacker lower the stacker d 4500 019 For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks English only Phaser 4500 Laser Printer 4 9 Paper Jams Jam at the Tray 1 Pull the trays specified on the front panel completely out of the printer 4500 099 Note For all trays except Tray 2 pull out the specified tray and all trays above it For example if the jam is at Tray 3 pull out Trays 1 2 and 3 If you have a jam at Tray 2 pull out Tray 2 only It is not necessary to pull out all of the trays If you have a jam at Tray 1 pull out Trays 1 and 2 DI BoE 4500 033 Phaser 4500 Laser Printer 4 10 Paper Jams 2 Pull jammed paper from the printer tray slot NN 4500 046 3 Remove crumpled paper from the tray 4500 018 4 If you have a stacker remove paper from the stacker the
96. lable printer in the Print Center For more information go to www xerox com office infoSMART to view Document 49355 Phaser 4500 Laser Printer 3 5 Connections and IP Address Connection Setup Installing the Printer Driver To download the latest printer drivers go to www xerox com office support Windows 98 or Later and Windows 2000 or Later Install the printer driver from the Printer Installer and Utilities CD ROM The Printer Installer and Utilities CD ROM automatically installs and identifies the printer during the installation process For more information go to www xerox com office infoSMART to view these documents m Windows 98 and Windows Me Document 9840 m Windows 2000 Windows XP and Windows Server 2003 Document 36894 m Windows NT Document 11338 Macintosh OS 9 x EtherTalk If you use EtherTalk Macintosh computers do not require IP addresses 1 Open the AppleTalk Control Panel 2 Verify that the Ethernet port is the selected network port 3 Double click the installer on the Printer Installer and Utilities CD ROM to install the printer driver 4 Open the Chooser then click the LaserWriter driver 5 From the right column of the Chooser select the printer then click Create to create the desktop printer For more information go to www xerox com office infoSMART to view Documents 2562 and 1886 Macintosh OS X 10 1 and Higher Macintosh OS X supports TCP IP as the default protocol as w
97. lation Mode Print Server Name Setting Up NetWare with CentreWare DP The CentreWare DP software provides the quickest and easiest method for installing a printer on a network For more information go to www xerox com office for the CentreWare DP User Guide or see CentreWare DP Online Help Advanced Setup in Bindery Mode for Novell Directory Services NDS The Advanced Setup option of CentreWare DP provides an additional tool to control how your printers are configured on a Novell NetWare network environment This tool is necessary for connecting a printer to more than one file server or queue Novell Distributed Enterprise Print Services NDPS NEPS To access Xerox printers in this environment Xerox Gateway software must be installed on a system The latest version of the Xerox Gateway Software is available on the Xerox web site at www xerox com office Instructions are available on the web site for installing a printer using NDPS The web site also contains the CentreWare for NDPS User Guide Novell NetWare Troubleshooting Troubleshooting for Windows based computers includes both hardware and software solutions to eliminate cabling communication and connection problems associated with direct connected ports Complete one of the following procedures based on the type of port being used then print a test page from your software application If the test page prints no further system troubleshooting is necessary For print qualit
98. le 3 12 Windows 2000 Windows XP and Windows Server 2003 0 0000 eee eee 3 15 Pic Iitnaby SIC DS sucus esca deco w ead ed e vwd E AC UP OReCI 3 15 Quick CD ROM Install Steps 2e 3 15 Other Methods of Installation 22llslle I 3 16 Windows 2000 Windows XP Windows Server 2003 Troubleshooting TCP IP 3 18 WimdOws INT S C 3 20 Preliminary SEEDS 2 amas eae pee eons Bars qp aM sco dE Sog i cata dod edm Spa va eir deu 3 20 Quick CD ROM Install Steps llle 3 20 Other Methods of Installation 2 ll II 3 2 Windows NT 4 x Troubleshooting TCP IP 0 0 0 0 0 cc ee 3 23 Windows 98 and Windows Me 0 eee eect eens 3 25 Preliminary Ste S 2 93e suc 29h dae den d dee aud do teas a 9 oa0ue bod 3 25 Quick CD ROM Install Steps lllsle III 3 26 Other Methods of Installation 0 0 00 cc II 3 26 Windows 98 and Windows Me Troubleshooting 0 000000 eee 3 28 M TMUOSU P HP 3 30 ISequitetniefilS szeress treni P3 0 EERE Ei e od doa E ag wads eRe Seda d 3 30 Quick CD ROM Install Steps a3 us veda err ac Pee Ege d hom 1 33x qoom d 3 30 Enabling and Using EtherTalk for Mac OS 9 x 2 0 2 ee ee 3 30 Enabling and Using TCP IP for Mac OS 9 x 1 0 ee eee 3 3 Enabling or Using TCP IP or AppleTalk for Mac OS X Version 10 1 or Higher 3 33 Macintosh Troubleshooting Mac OS 9 x Mac OS
99. le sheet of paper 2 43 watermarks 2 46 printing options individual jobs 2 19 Windows 2 19 print quality modes 2 25 print quality problems repeatiing defects 4 29 troubleshooting 4 24 proof printing 2 48 2 49 protocols EtherTalk 3 2 TCP IP 3 2 Q quality modes 2 25 Quick install steps Mac OS 9 3 31 Mac OS X version 10 1 3 33 Unix Linux 3 41 Windows 2000 Windows XP Windows Server 2003 3 15 Windows 98 Windows Me 3 26 Windows NT 4 x 3 20 Index Quick setup Novell NetWare 3 36 R rear cover closing 4 4 4 6 4 23 opening 4 3 4 5 4 22 recycling F 1 recycling programs 2 50 reducing images 2 45 registering your printer 1 24 regulatory information Canada D 2 European Union D 2 United States D 1 repeating defects 4 29 replacement parts 2 50 resources 1 4 routine maintenance items 2 50 S safety electrical A 1 electrical safety 4 2 A 1 hazards A 2 laser A 2 maintenance A 3 moving printer A 4 operation A 3 operational A 3 operational safety A 3 printer location A 3 printer supplies A 4 printing guidelines A 5 requirements A 1 symbols A 5 user A 1 sample pages 1 8 saved printing 2 48 2 49 scaling 2 45 secure printing 2 48 2 49 separation pages 2 42 service agreement 4 36 A 5 setting printer s IP address 3 7 Static IP address 3 3 3 4 setting an IP address 3 2 software failures 4 31 Phaser 4500 Laser Printer Index 5 specification
100. lear 2 Open the Rear Cover 3 Remove the jammed paper 4 Close the Rear Cover 5 Close Duplex Jam At Rear Open Duplex To Clear 1 Open Duplex 2 Remove the jammed paper 3 Close Duplex Jam At Rear Open Rear Cover To 1 Open the Rear Cover Clear 2 Remove the jammed paper 3 Close the Rear Cover Jam At Stacker Open Rear Stacker 1 Open the Rear Stacker Cover Cover To Clear 2 Remove the jammed paper 3 Close the Rear Stacker Cover Paper Size Jam Check Size And 1 Check the paper tray guides Open Rear Cover To Clear 2 Check the tray paper size menus 3 Open the Rear Cover 4 Remove the jammed paper 5 Close the Rear Cover Paper Size Jam Check Size And 1 Check the paper tray guides Open Duplex And Rear Cover To 2 Check the tray paper size menus icu 3 Open Duplex 4 Open the Rear Cover 5 Remove the jammed paper 6 Close the Rear Cover 7 Close Duplex Paper Size Jam Check Paper Tray 1 Check the paper tray guides Guides And Open Rear Cover To 2 Open the Rear Cover MY 3 Remove the jammed paper 4 Close the Rear Cover Paper Size Jam Check Paper Tray 1 Check the paper tray guides Guides And Open Duplex And Rear 2 Open Duplex a EA ENEE 3 Open the Rear Cover 4 Remove the jammed paper 5 Close the Rear Cover 6 Close Duplex Insert Tray 1 2 3 4 Reinsert the indicated tray to continue printing Tray 1 2 3 4 Is Missing Reinstall the indicated tray No Paper in Tray 1 2 3 4
101. mary Name Server IP Address required m Second Name Server IP Address optional T Click Save Changes when you are finished entering the settings Dynamic Domain Name Service DDNS This printer supports Dynamic DNS through DHCP You must have DHCP enabled on the printer for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details 1 Launch your web browser Phaser 4500 Laser Printer 3 8 2 3 4 5 6 7 E E m E is Connections and IP Address Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP In the BOOT DHCP Settings section set the BOOTP DHCP option to ON To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or enter another name Primary WINS Server optional Secondary WINS Server optional 8 Click Save Changes when you are finished entering the settings Other Resources For more information about network setup and troubleshooting go to Reference Connections amp Networks on the User Documentation CD ROM Phaser 4500 Laser Printer 3 9 Phaser 4500 Laser Printer Printer Management Software This topic includes m Using CentreWa
102. may be low toner replace it Copyright 2004 Xerox Corporation All Rights Reserved 4 24 Diagnosing Print Quality Problems Continued Problem Causes Blank Prints 1 If you just installed a new 1 The entire printed page is print cartridge the yellow 2 blank with no visible print sealing tape may still be in place 2 Multiple sheets may have been fed from the paper tray 3 at the same time 3 Printable data may not have been received from the computer Print Quality Problems Solutions Remove the tape Remove the paper from the paper tray and fan it Also ensure that the paper is correctly loaded in the tray To test this print a Configuration Page If the Configuration Page is normal check the interface cable between the computer and printer the printer setup and application software If the Configuration Page is blank replace the print cartridge and reprint the Configuration Page If the Configuration Page still is blank contact your Customer Support Center Black Prints 1 The print cartridge may be 1 The entire printed page is defective 2 black 2 Printable data from the computer may be corrupted Replace the print cartridge To test this print a Configuration Page If the Configuration Page is normal check the interface cable between the computer and the printer and the application software If the connections appear normal contact your
103. n Pages m Cover Pages m Proof Saved Secure Printing Troubleshooting tab m PrintingScout m Printer Information Pages Helpful Web Links Phaser 4500 Laser Printer 2 22 Adjusting Printing Options Note For more information about printing options and other selections click the Help button on the printer driver tab to view the online help selecting Properties for an Individual Job Mac To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS 10 x and Copies amp Pages m Copies higher m Pages Layout m Pages Per Sheet m Layout Direction m Border Output Options m Save as File Format Printer Features m Separation Page Source m Separation Page On Off m Feature Sets Image Quality m Print Quality Error Handling m PostScript Errors m Tray S
104. n lift the stacker 4500 004 Phaser 4500 Laser Printer 4 11 Paper Jams 5 Open the top cover 6 Remove the print cartridge 4 L 4500 036 7 Remove the jammed paper Confirm that all paper fragments are removed 4500 009 Phaser 4500 Laser Printer 4 12 Paper Jams 8 Insert the print cartridge DE ur m Voir N 4500 035 9 Insert the trays into the printer slot and push them completely to the back of the printer T o aa me 4500 034 10 Close the top cover Phaser 4500 Laser Printer 4 13 Paper Jams 11 If you have a stacker lower the stacker 5 eA cx For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks English only Jam at the Top Cover 1 If you have a stacker remove paper from the stacker then raise the stacker pd J 4500 017 4500 004 Phaser 4500 Laser Printer 4 14 Paper Jams 2 Open the top cover 3 Remove the print cartridge 4500 036 4 Turn the green rollers to move the jammed paper out of the rollers then gently pull the jammed paper out of the rollers 4500 037 Phaser 4500 Laser Printer 4 15 Paper Jams 5 If you cannot move the jammed paper pull Trays 1 and 2 completely out of the printe
105. n properly due to interference from another device However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiver device being interfered with m Increase the separation between the printer and the receiver B Connect the printer into an outlet on a circuit different from that which the receiver is connected m Route the interface cables on the printer away from the receiver m Consult the dealer Xerox service or an experienced radio television technician for help Changes or modifications not expressly approved by Xerox can affect the emission and immunity compliance and could void the user s authority to operate this product To ensure compliance use shielded interface cables A shielded parallel cable can be purchased directly from Xerox at www xerox com office supplies Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a normal office environment This product is also suitable for use in a residential environment based on the levels tested In the United States this product complies
106. net Protocol TCP IP box is not checked the software is not installed Install TCP IP software using the documentation provided by Microsoft then return to this document Adding the Printer 1 2 On the desktop click Start then click Settings Select one of these options m For Windows 2000 click Printers double click Add Printer to launch the Add Printer Wizard then click Next m For Windows XP and Windows Server 2003 click Printers and Faxes Double click Add Printer to launch the Add Printer Wizard then click Next Click the Local Printer button then click Next Phaser 4500 Laser Printer 3 16 Windows 2000 Windows XP and Windows Server 2003 Click the Create a New Port button Select Standard TCP IP Port from the New Port Type pull down menu then click Next Click Next Click in the Printer Name or IP Address edit box and enter the IP Address of the printer you want to use Click Next eo SS 8 Select one of these options m Click Finish in the Confirmation window if the data is correct m Click the Back button to correct the data if incorrect then click Finish in the Confirmation window when the data is correct Configuring the Printer 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive and click Have Disk 2 Click the Browse button then select the directory which contains the Windows 2000 or Windows XP drivers 3 Select the INF file then click Open Ve
107. network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print a Configuration Page and keep it for reference Quick CD ROM Install Steps 1 p o m p Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Copyright 2004 Xerox Corporation All Rights Res
108. new cable or connectors if possible m Which port your printer is attached to Connect a functioning network device to your printer to test the port Print the Configuration Page from your printer For information about printing Configuration pages go to Reference Features Front Panel Review the Connectivity Settings and verify these items m NetWare is enabled m Frame Type matches the frame type of the desired file server Note To determine your NetWare IPX frame type type config at the Novell console screen On large networks using multiple IPX frame types it is critical that the frame type be set correctly m PDL is set to your desired PDL PostScript or PCL or to Auto m Primary Server for NetWare 3 x only is set to the name of the server which serves the print queue you have assigned to the Phaser printer m NDS Tree for NetWare 4 x NDS and later is set for the correct NDS tree name NDS Context for NetWare 4 x NDS and later is set for the correct NDS Context m Print Server PServer Name is set for the name selected for the Phaser printer to act as a print server m Novell Mode is correctly set If changes are made reset the printer Once the printer has been reset allow approximately two minutes for the printer to go through a self test then log onto the network server Print out another copy of the Configuration Page to verify that the items you modified were set and kept Phaser 4500 Laser Printer
109. nnected to an active network gt Verify the cable connection from the network to the printer 5 Follow these steps a From the printer s front panel verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer b Print the Configuration Page and verify that EtherTalk is enabled C From the Configuration Page verify the Zone If you have multiple zones on your network verify that your printer appears in the desired zone 6 If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare Internet Services a Launch your web browser b Enter your printer s IP address in the browser s Address field http XXX XXX XXX XXX C Select Support d Click the PhaserSMART Diagnostic Tool link to access PhaserSsMART Phaser 4500 Laser Printer 3 34 Macintosh Mac OS X Versions 10 1 and 10 2 Perform these steps only for Mac OS X versions 10 1 and 10 2 1 2 3 Open the Network Utility then click the Ping tab Enter your printer s IP address Click Ping If you do not get a response confirm that your TCP IP settings are correct for both your printer and computer For AppleTalk follow the steps below For TCP IP proceed to Step 5 a b C From the printer s front panel verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer Print the Configura
110. onfiguration Page Printing the Configuration Page You can print the Configuration Page to help you solve printing problems and obtain the best results from your printer Access this page from the printer s front panel To print the Configuration Page 1 At the printer s front panel select Printer Setup then press the OK button 2 Select Configuration Page then press the OK button to print Note Print Menu Map to see other information pages available for printing Phaser 4500 Laser Printer 3 18 Windows 2000 Windows XP and Windows Server 2003 Verifying Settings 1 Verify the settings on the Configuration Page m IP Address Source is set to DHCP Front Panel BOOTP or Auto IP depending on your network configuration Current IP Address is set correctly Note this address if it is assigned by Auto IP DHCP or BOOTP Subnet Mask is set correctly if used Default Gateway is set correctly if used LPR is enabled Verify that the LPR and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver Verify that the client is logged into the network and printing to the correct print queue The user should also have access to the Phaser printer queue Verifying Driver Installation 1 2 3 mo mma Right click My Network Places on the desktop then click Properties Right click Local Area Connection then click Properties Click the
111. ons then click Watermark to display the Watermarks dialog box m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click the Advanced button In the box under Document Options and Printer Features select Watermarks then select Modify for the desired watermark Phaser 4500 Laser Printer 2 46 Advanced Options Printing Cover Pages A cover page 1s the first or last page of a document The printer enables you to choose a different paper source for the cover page than for the body of a document For instance use your company letterhead for the first page of a document or use card stock for the first and last pages of a report m Use any applicable paper tray as the source for printing cover pages m Verify that the cover page is the same size as the paper used for the rest of your document If you specify a different size in the driver than the tray you select as a cover pages source your cover s print on the same paper as the rest of your document You have several choices for cover pages B None Prints the first and last pages of your document from the same tray as the rest of your document m First Prints the first page on paper from the specified tray m First and Last Prints the first and last pages on paper from the specified tray Cover Page Print Option Pages Printed on Cover First 1 sided printing Page 1 2 sided printing Pages 1 and 2 Last 1 sided printing Last pa
112. ontact the printer over the TCP IP network then verify its network configuration Click Create to create the desktop printer Click Quit to exit the PhaserPort Printer Tool In the Finder click the newly created desktop printer icon Click Change Setup in the Finder s Printing menu B pe TY wm Select the PostScript Printer Description file and provide configuration information You can also select the Auto Setup button then Macintosh automatically attempts to determine the correct settings for the Phaser printer Note Certain utilities such as Adobe Font Downloader are not compatible with PhaserPort for Mac OS software because they attempt to directly communicate with the printer using the AppleTalk protocol If you use Mac OS software create an AppleTalk desktop printer then delete this printer after running and exiting the non compatible software Phaser 4500 Laser Printer 307 Macintosh Enabling or Using TCP IP or Apple Talk for Mac OS X Version 10 1 or Higher Requirements Verify that you are running Mac OS X version 10 1 The previous versions of Mac OS X do not fully support PostScript printing and printer features setting up the Macintosh Ethernet Port for TCP IP or Apple Talk Perform the following procedure to set up your Macintosh for TCP IP 1 Select Network from the System Preferences application then select TCP IP 2 Select Built In Ethernet from the Active Ports menu 3 Specify how you will obtain
113. op down list click Properties then click Connections 2 Click the Network Card tab A new dialog box displays information about frame type and connectors 3 Verify that the printer is enabled and the connector and frame type are correct If changes are made reset the printer from the front panel 4 Re print a test page If the test print does not print go to www xerox com office support Phaser 4500 Laser Printer 3 40 Phaser 4500 Laser Printer UNIX Linux This topic includes B Quick Install Steps on page 3 41 m Additional Resources on page 3 42 Your printer supports connection to a variety of UNIX platforms through the parallel and network interface The workstations currently supported by CentreWare for UNIX Linux to a network connected printer are sun Solaris IMB AIX Hewlett Packard HP UX DEC UNIX Linux 1386 Linux PPC SGI IRIX The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above Quick Install Steps From the Printer 1 Verify that both TCP IP protocol and the proper connector are enabled 2 Atthe printer s front panel select one of these IP address options m Allow the printer to set up a DHCP address m Enter the IP address manually 3 Print the Configuration Page and keep it for reference For information about printing Configuration pages go to Reference Features Front Panel on the User Documentation
114. orming these installations Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Phaser 4500 Laser Printer A 2 Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com office recycle Operational Safety Your printer and supplies were designed and tested to
115. oshop PostScript ATM Adobe Garamond Birch Carta Mythos Quake and Tekton are registered trademarks and Adobe J enson Adobe Brilliant Screens technology and IntelliSelect are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions Apple LaserWriter LocalTalk Macintosh Mac OS AppleTalk TrueType2 Apple Chancery Chicago Geneva Monaco and New York are registered trademarks and QuickDraw gt is a trademark of Apple Computer Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Avery is a trademark of Avery Dennison Corporation PCL and HP GL are registered trademarks of Hewlett Packard Corporation Hoefler Text was designed by the Hoefler Type Foundry ITC Avant Guard Gothic9 ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Windows and Windows NT are registered trademarks of Microsoft Corporation Wingdings in TrueType format is a product of Microsoft Corporation WingDings is a trademark of Microsoft Corporation and TrueType is a registered trademark of Apple Com
116. ou fail to do this print quality problems can occur and the fuser can be damaged Guidelines After loading any tray and adjusting the paper guides set the paper type and size as required at the front panel All trays require front panel settings for both paper type and size m Do not overload the paper tray See the tray label for the maximum fill line indicators m If excessive jams occur turn the paper or media over If jams continue to occur use paper transparencies or other specialty media from a new package m Use only paper envelopes Do not use envelopes with plastic windows or metal clasps Tray Setup 1 When loading paper transparencies or other specialty media in a tray pull the tray completely out of the printer eg 4500 001 Copyright 2004 Xerox Corporation All Rights Reserved 2 2 Changing Paper 2 If loading paper having a different width or length adjust the width and length guides 4500 024 4500 023 Paper Length Guide Side Paper Guides 3 Extend the tray to accommodate legal or US Folio legal 13 paper by moving the release tabs to the sides of the tray and pulling out on the front of the tray Contract the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray 4500 059 4500 060 Extending Tray Contracting Tray Phaser 4500 Laser Printer 2 3 Changing Paper 4 Load the paper transparencies or other specialty media in the tray
117. ows 98 and Windows Me This topic includes Preliminary Steps on page 3 25 Quick CD ROM Install Steps on page 3 26 Other Methods of Installation on page 3 26 Windows 98 and Windows Me Troubleshooting on page 3 28 Preliminary Steps Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Print a Configuration Page and verify that the desired protocol is enabled then follow one of these options m Proceed to Step 4 if you do not have a TCP IP address configured for your printer m Proceed to Step 5 if you do have a TCP IP address configured for your printer Do one of the following if you do not have a TCP IP address configured for your system B Contact your system administrator to ensure that configuration is made according to your company guidelines m Configure your PC with a unique address such as 192 1 1 1 If you have a TCP IP address then follow these steps to verify the IP address for your PC a Click Start then click Run b Enter winipcfg in the Open field If the file 1s not found TCP IP may not be installed Cc Click OK d Select your network adapter from the list T
118. paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Loading Paper in Tray 1 Tray 1 can be used for all paper transparencies and specialty media as well as 3 x 5 in index cards Caution If you change the type of paper in a tray you must change the paper type and size on the front panel to match the paper that you loaded If you fail to do this print quality problems can occur and the fuser can be damaged 4500 020 For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 2 11 Basic Printing 1 Pull the tray completely out of the printer SS 4500 001 2 If loading paper having a different width or length adjust the width and length guides 4500 024 4500 023 3 Extend the tray to accommodate legal or US Folio legal 13 paper by moving the release tabs to the sides of the tray and pulling out on the front of the tray Contract the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray 4500 0 4500 060 Phaser 4500 Laser Printer 2 12 Basic Printing 4 Load the paper transparencies or other specialty media in the tray 4500 016 4500 003 Note Do not load paper transparencies or specialty media above the fill lines inside the tray Only use flat paper t
119. percent 50 100 200 To select scaling in a supported driver Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then specify the percentage to scale in the Percentage box m Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced select Graphic then select the desired percentage for Scaling m Windows NT driver On the Advanced tab select Graphic then select the desired percentage for Scaling m Mac OS 9 Mac OS X version 10 1 and higher driver From the File menu select Page Setup then specify the percentage in the box for Scale Phaser 4500 Laser Printer 2 45 Advanced Options Printing Watermarks A watermark is additional text that can be printed across one or more pages For example terms like Draft Confidential Date Version that you might stamp on a page before distribution can be inserted with a watermark In some Windows drivers you can Create a watermark Edit an existing watermark s text color location and angle Place a watermark on either the first page or every page in a document Print the watermark in the background Print the text of the watermark as an outline instead of filled text Note Not all applications support watermark printing To select create and edit watermarks using a supported Windows driver m Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Opti
120. pic includes B Supplies on page 2 50 m Recycling on page 2 50 supplies The printer s front panel displays status messages and warnings as the supply nears its replacement time When the front panel prompts you that a supply is low or needs to be replaced verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing To order supplies contact your local reseller or visit the Xerox web site at www xerox com office 4500supplies Consumables The only consumables for this printer are the Xerox print cartridges To order print cartridges contact your local reseller or visit the Xerox web site at www xerox com office 4500supplies Caution If you attempt to use a non Xerox print cartridge it may not fit properly in the printer If the cartridge does not fit properly the printer will not function Routine Maintenance Items Routine maintenance items are printer parts or assemblies that have a limited life requiring periodic replacement Replacements may be in the form of parts or kits Routine Maintenance Items are typically customer replaceable The only routine maintenance item for the Phaser 4500 Laser Printer is the maintenance kit Access the Supplies Info menu from the printer s front panel to see the remaining life for the maintenance kit Access the Supplies Usage Page from the printer s front panel from CentreWare IS or p
121. press the OK button Select Secure Print Jobs then press the OK button Scroll to your User Name then press the OK button Scroll to the number for the first digit of the numeric password then press the OK button to accept that digit Repeat Step 4 for the second third and fourth digits Note If you entered less than four digits in the driver s Password field enter zeros before your password so that there are four digits entered in the front panel For example if 222 is entered in the driver enter 0222 at the front panel Use the Back button to return to a previous digit If more than one secure print job is entered with a password select the desired job to print or select All of Them then press the OK button Select Print and Delete or Delete then press the OK button to print Printing or Deleting Proof and Saved Print Jobs To print a saved print job or the remaining copies of a proof print job select the job name at the printer s front panel 1 2 3 4 Select Walk Up Printing then press the OK button Select Proof Print Jobs or Saved Print Jobs then press the OK button Scroll to the job name then press the OK button Select Print and Delete for proof prints or Print and Save for saved prints then press the OK button Scroll to the desired number of copies then press the OK button to print the job Phaser 4500 Laser Printer 2 49 Phaser 4500 Laser Printer Supplies and Recycling This to
122. puter Inc Albertus Arial Gill Sans J oanna and Times New Roman are trademarks of Monotype Corporation Antique Olive is a registered trademark of M Olive Eurostile is a trademark of Nebiolo Novell NetWare NDPS NDS and Novell Directory Services are registered trademarks and IPX and Novell Distributed Print Services are trademarks of Novell Incorporated Sun and Sun Microsystems are registered trademarks of Sun Microsystems Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licensed exclusively to Sun Microsystems Incorporated UNIX is a registered trademark in the US and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks neti This product uses code for SHA 1 written by John Halleck which is being used with his permission This product includes an implementation of LZW licensed under U S Patent 4 558 302 Other marks are trademarks or registered trademarks of the companies with which they are associated Contents 1 Features POC TOUl v e 1 2 Printer Peatutes oc ses 450 cues bon SS EPEURO n MSS MESE IRR ERSUTI SN E dE 1 2 Available Configurations
123. questing you to load the appropriate paper The Load Paper Timeout controls the amount of time the printer waits before printing on another type or size of paper To change the load paper timeout use either B The printer s front panel m CentreWare IS Using the Printer s Front Panel To change the load paper timeout 1 Select Printer Setup then press the OK button 2 Select Paper Handling Setup then press the OK button 3 Select Load Paper Timeout then press the OK button 4 Scroll to the desired timeout value The values None 1 3 5 or 10 minutes 1 hour or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper from the default tray 5 Press the OK button to save the change Using CentreWare IS To change the load paper timeout Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the General folder on the left sidebar Select Printer Defaults Scroll to the desired Load Paper Timeout value in Timeout Settings The values None 1 3 5 or 10 minutes 1 or 24 hours indicate the length of time you want the printer to wait for you to load paper before printing If you select a value of None the printer does not wait for paper to be inserted and immediately picks paper
124. r NN 4500 045 6 Turn the green rollers and remove the jammed paper Confirm that all paper fragments are removed 4500 037 T Insert the trays into the printer slot and push them completely to the back of the printer 4500 034 Phaser 4500 Laser Printer 4 16 Paper Jams 8 Insert the print cartridge N EX Y Ur 4500 035 9 Close the top cover o For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks English only Phaser 4500 Laser Printer 4 17 Paper Jams Jam at the Duplex Unit 1 Open the duplex unit cover 4500 008 2 Remove the jammed paper Confirm that all paper fragments are removed 4500 010 4500 006 Phaser 4500 Laser Printer 4 16 Paper Jams For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks English only Jam at the Stacker 1 Open the rear stacker cover a Y 4500 015 Y Phaser 4500 Laser Printer 4 19 Paper Jams 3 Close the rear stacker cover 4500 014 For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers
125. ransparencies or specialty media If frequent jamming occurs with card stock or heavier paper that is less than 175 mm 7 in long reduce the number of sheets in the tray 5 Slide the side guide firmly against the paper or other specialty media 4500 023 Phaser 4500 Laser Printer 2 13 Basic Printing 6 Insert the tray into the printer slot and push it completely to the back of the printer 4500 040 T Confirm or change the paper size and type when prompted by the front panel 4500 020 Phaser 4500 Laser Printer 2 14 Basic Printing Loading Paper in Trays 2 4 Use Trays 2 4 for all paper transparencies and specialty media except 3 x 5 in index cards Caution If you change the type of paper in a tray you must change the paper type on the front panel to match the paper that you loaded If you fail to do this print quality problems can occur and the fuser can be damaged 4500 020 1 Pull the tray completely out of the printer pu E MAN 4500 078 4500 089 4500 088 Phaser 4500 Laser Printer 2 15 Basic Printing 3 Extend the tray to accommodate legal or US Folio legal 13 paper by moving the release tabs to the sides of the tray and pulling out on the front of the tray Contract the tray by moving the release tabs to the sides of the tray and pushing in the front of the tray 4500 090 4500 091 4 Load the paper transparencies or other specialty media in t
126. re Software on page 3 10 B Using Printer Management Features on page 3 12 Using CentreWare Software CentreWare Internet Service IS CentreWare IS is a printer administration and support tool using web technology With CentreWare IS software you can access printer status and manage your printer over a TCP IP network using a web browser CentreWare IS enables you to m Receive printer status and manage printers independent of network servers and operating systems m Define a link to your local web server s support page B Access online manuals and technical support information by using built in links to the Xerox web site CentreWare IS provides an easy to use consistent interface that you can use for most configuration tasks CentreWare IS requires only a web browser and a TCP IP connection between the printer and the network in Windows Macintosh or UNIX environments TCP IP and HTTP must be enabled in the printer For complete information about CentreWare IS see the Centre Ware IS Online Help Copyright 2004 Xerox Corporation All Rights Reserved 3 10 Printer Management Software CentreWare DP for NetWare CentreWare DP is easy to use printer management software that runs on Windows 98 or later and Windows 2000 or later Through point and click navigation you can install connect and configure the printer quickly and easily on a network It provides network administrators with setup procedures and management o
127. re ready to use it reinsert unused media in the original packaging and reseal it for protection Phaser 4500 Laser Printer 2 9 Supported Papers Paper that May Damage Your Printer Your printer is designed to be used with a variety of paper types For more information about supported papers go to Reference Printing Supported Papers on the User Documentation CD ROM Other media types can cause poor print quality increased paper jams or damage to your printer Following are examples of unacceptable paper Rough or porous media Paper that has been photocopied Paper with cutouts or perforations Paper with staples inserted Envelopes with windows metal clasps adhesives with release strips or side seams Warning Use only Xerox clear transparency film Other types of transparency film may melt and damage the printer Phaser 4500 Laser Printer 2 10 Phaser 4500 Laser Printer Basic Printing This topic includes m Loading Paper in Tray 1 on page 2 11 m Loading Paper in Trays 2 4 on page 2 15 m Factors Affecting Printer Performance on page 2 18 Follow these steps to print jobs 1 Load paper in the tray 2 Adjust the tray guides 3 If prompted by the front panel confirm the paper type and or size and change it as required 4 Select File Print to adjust the printing options in the printer driver 5 Send the job to the printer from the application s Print dialog box For more information on
128. rify that the path and filename are correct then click OK gt 5 Enter a name for the printer and select whether you want that printer to be the default Click Next 6 Select one of these options m If the printer is not shared click Next m If the printer is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next 2 Select one of these options in the Completing the Add Printer Wizard screen m Click the Finish button if the data presented is correct Proceed to step 3 m Click the Back button to correct the data if incorrect then click Finish in the Add Printer Wizard when the data is correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that the test page printed m Click Yes if the test page printed successfully m Click No if the test page did not print or printed incorrectly Proceed to step 4 4 Note the print quality of the print job If print quality problems exist or if the job does not print go to Reference Troubleshooting on the User Documentation CD ROM for more information Microsoft IPP Port Follow these steps to obtain the printer s URL and create an Internet Printing Protocol IPP printer Phaser 4500 Laser Printer 3 17 Windows 2000 Windows X
129. rint the Usage Profile from the printer s front panel Recycling For information on Xerox supplies recycling programs go to www xerox com office recycle Copyright 2004 Xerox Corporation All Rights Reserved 2 50 Phaser 4500 Laser Printer Connections and Networks This section includes Connections and IP Address on page 3 2 Printer Management Software on page 3 10 Windows 2000 Windows XP and Windows Server 2003 on page 3 15 Windows NT 4 x on page 3 20 Windows 98 and Windows Me on page 3 25 Macintosh on page 3 30 Novell NetWare on page 3 36 UNIX Linux on page 3 41 Copyright 2004 Xerox Corporation All Rights Reserved 3 Phaser 4500 Laser Printer Connections and IP Address This topic includes B Printer Setup on page 3 2 B Connection Setup on page 3 6 Printer Setup i The information in this section is also stored as an information page in your printer Use the front panel to quickly print this information in the future Ethernet Connection Recommended An Ethernet connection is recommended because it is faster than a USB cable connection It also allows the user direct access to CentreWare IS Network Connection Use an Ethernet connection with two twisted pair Category 5 RJ 45 cables and an Ethernet hub Connect the computer to the hub with one cable then connect the printer to the hub with the second cable Connect to any port on the hub except the upl
130. rinter For further instructions insert the Printer Installer and Utilities CD ROM into your computer s CD ROM launch the installer then follow the prompts for installation Note For the automatic installer to function the printer must be connected to a TCP IP network Manually Setting the Printer s IP Address At the printer s front panel select Printer Setup then press the OK button Select Connection Setup then press the OK button Select Network Setup then press the OK button Select TCP IP Setup then press the OK button Select DHCP BootP then press the OK button to select Off Select TCP IP Address then press the OK button Enter your printer s IP address then press the OK button UP OMIM ee Setting a Static IP Address on Your Computer Windows 2000 Windows XP and Windows Server 2003 1 Onthe desktop right click My Network Places then click Properties Right click Local Area Connection then click Properties If you do not have TCP IP available click Add then click Protocol Click Add then click Internet Protocol TCP IP Select the General tab select the TCP IP protocol for your network card then click Properties Select the General tab then click Use the following IP address Enter an IP address and Subnet mask then click OK 8 If prompted click OK to restart Windows mom No Windows NT 4 x 1 Onthe desktop right click Network Neighborhood then click Properties 2 Onthe Protocols tab
131. rinter to be changed to a new PhaserPort IP address then click Properties Select the Details tab Verify that PhaserPort appears in the Print to the Following Port field Click Port Settings The Configure PhaserPort dialog box appears Do one of the following a If you know the correct IP address or DNS name for the printer enter that information b If you don t know the printer s IP address or DNS name then click Browse to display a list of printers on the network c Double click the appropriate printer PhaserPort automatically enters the information into the Configure PhaserPort dialog box Note To search the network again click Refresh To expand the search to other subnets click Advanced Click OK Click OK again to apply the changes Windows 98 and Windows Me Iroubleshooting This troubleshooting section assumes you have completed the following tasks m Verified that the printer is plugged in turned on and connected to an active network m Installed a Phaser printer PCL or PostScript print driver m Verified that the printer is receiving network traffic by monitoring the LED s on the back of the printer or on the CentreDirect External Print Server When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly m Printed and kept a current copy of the Configuration Page For information about using the front panel or printing
132. roduct may contain lead and other materials whose disposal may be regulated due to environmental considerations For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance at WWNW eiae org Copyright 2004 Xerox Corporation All Rights Reserved F 1 Index Numerics 2 sided printing 2 26 automatic 2 26 binding preference 2 26 ranges 2 26 A advanced setup Novell NetWare 3 36 Apple Printer Utility 1 22 automatic 2 sided printing 2 26 B basic printing 2 11 binding preferences 2 26 BOOT DHCP 3 9 brightness front panel 1 17 business cards guidelines for printing 2 34 C cable connection 3 2 card stock 2 16 2 40 CD DVD labels and inserts guidelines for printing 2 34 CentreWare DP 3 11 CentreWare Font Management Utility 1 22 CentreWare IS 1 11 3 10 access PhaserSMART 1 12 change printer settings 1 11 changing or modifying the printer s IP address 3 8 launching 1 12 networked printers 1 11 printer language 1 18 printer management tool 1 11 printing font list 1 20 software 3 10 tray sequence 1 17 tray settings 1 16 CentreWare MC 3 11 CentreWare Web 3 11 change load paper timeout 1 15 using CentreWare IS 1 15 change paper type 2 2 2 11 2 15 4 24 change printer settings driver Mac 2 23 driver Windows 2 19 changing paper guidelines for loading paper 2 2 cleaning the printer
133. rtridge itself 4 Close the Top Cover Phaser 4500 Laser Printer 4 35 Phaser 4500 Laser Printer Moving and Repacking the Printer This topic includes m Precautions for Moving the Printer on page 4 36 m Moving the Printer Within the Office on page 4 37 m Preparing the Printer for Shipment on page 4 37 For safety information go to Reference Troubleshooting User Safety on the User Documentation CD ROM Precautions for Moving the Printer Warning Follow these guidelines to avoid injuring yourself or damaging the printer Always use two people to lift the printer m Always turn off the printer using the power switch and unplug all cables and cords m Always lift the printer from the designated lift points m Do not place any food or liquids on the printer m Failure to repackage the printer properly for shipment can result in damage to the printer not covered by the warranty 4500 071 service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details m Damage to the printer caused by improper moving is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative
134. s controller C 2 electrical C 1 environmental C 1 performance C 2 physical C 1 stacker closing rear stacker cover 4 20 jam 4 19 lifting 4 7 4 14 lowering 4 9 4 14 4 17 opening rear stacker cover 4 19 Startup Page print from front panel 1 14 turn on or off 1 13 turning on off using CentreWare IS 1 13 static IP address Macintosh 9 x TCP IP 3 4 Macintosh OS X 10 2 and higher TCP IP 3 4 Windows 2000 Windows XP Windows Server 2003 3 3 Windows 98 and Windows Me 3 3 Windows NT 4 x 3 3 status messages 2 50 stock rotating 2 34 storage environment 2 0 guidelines 2 9 storing media 2 9 supplement resident fonts 1 21 supplies A 4 low 2 50 ordering 2 50 replacement 2 50 supported papers guidelines 2 6 paper and media sizes 2 6 T TCP IP 1 11 protocol 3 2 Technical Support 1 4 1 12 4 2 top cover closing 4 8 4 13 4 17 opening 4 8 4 12 4 15 Total Satisfaction Guarantee 2 5 2 31 4 24 4 36 A 5 Index transparencies loading 2 28 printing from Trays 1 4 2 28 setting the front panel for Trays 2 3 or 4 2 41 setting transparency type size at the front panel 2 30 unacceptable types 2 28 tray extending contracting 2 12 inserting 2 14 loading paper 2 11 removing 2 12 width and length guides 2 12 tray fill line 2 13 2 16 2 35 2 40 tray sequence 1 17 tray settings 1 16 tray switching 1 16 trays adjusting paper guides 2 3 extending contracting 2 3 insertin
135. s on page 2 19 m selecting Properties for an Individual Job Mac on page 2 23 m Selecting Print Quality Modes on page 2 25 setting Printing Options Many printing options are available with the Xerox printer driver Selecting Printing Preferences in Windows Printer preferences control all of your jobs unless you overwrite them specifically for your job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings Click Start select Settings then click Printers In the Printers folder right click the icon for your printer From the popup menu select Printer Preferences or Properties po Domo Make selections from the driver tabs See the Windows PostScript Driver Settings and Windows PCL Driver Settings tables for specific printing options 5 Click the OK button to save your selections selecting Properties for an Individual Job Windows If you want to use special settings for a particular job change the driver settings before sending the job to the printer For example if you want to use True 1200 x 1200 dpi print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the document or graphic open in your application access the Print dialog box 2 Select the Phaser 4500 printer for use and click the Properties button to open the printer driver 3 Make selections from the driver tabs See the following tabl
136. s are found through network or print server discovery and managed over TCP IP networks using RFC 1759 SNMP Simple Network Management Protocol Some of the features provided by CentreWare Web m Remotely add ports queues and drivers to Windows 2000 XP and NT4 x SP6 print servers m Install troubleshoot upgrade and clone wizards to aid all users in performing administrative tasks m Install CentreWare Web on a server for availability to all clients on the network that have Internet access with a browser m Support multiple users and provide for different levels privileges of user access such as administrators or guests Phaser 4500 Laser Printer 3 11 Printer Management Software Discover printers on local and remote subnets Automatically discover printers as scheduled Generate reports Connect to printer web servers for additional printer specific features including help For more information go to www xerox com office to view the CentreWare Web User Guide Using Printer Management Features Job Accounting The printer stores information about print jobs in a log file The log file is stored either in the printer s memory or on an optional hard disk if one is installed in the printer If the log file is stored in the printer s memory it is lost when the printer is reset It is recommended that a hard disk be used for job accounting The log file lists job records Each record contains fields such as user nam
137. s connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Proceed to Quick CD ROM Install Steps or Other Methods of Installation for the installation method desired Print the Configuration Page and keep it for reference Quick CD ROM Install Steps 1 oe P Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive If your PC is set to autorun the installer launches automatically If it does not launch do the following a Click Start then click Run b In the Run window type CD drive gt INSTALL EXE Select your desired language from the list Select Install Printer Driver Click I Agree to accept the Xerox Software License Agreement In the Select Printer dialog box the default Use Walk Up Technology recommended for network printers is selected Click Next Follow the Use Walk Up Technology instructions displayed Click Exit Program Note If the Walk Up Technology dialog box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation procedure Copyright 2004 Xerox Corporation All Rights Reserved 3 15 Windows 2000 Windows XP and Windows Server 2003 Other Methods of Installation Your printer can also be installed on a Windows 2000 Windows XP or Windows Ser
138. shooting knowledge base used by Xerox Customer Support infoSMART Knowledge Base provides solutions for printer issues such as error codes print quality media jams software installation networking and more Go to www xerox com office infoSMART Web Links Xerox provides many resources to help you learn more about your Xerox Phaser 4500 Laser Printer Use these web sites to obtain information about your printer Resource Link To link to product and supplies information download www xerox com office printer drivers view documents and access support information To access the troubleshooting knowledge base used by www xerox com office infoSMART Xerox Customer Support staff To view technical support information www xerox com office 4500support To order Xerox supplies www xerox com office 4500supplies To find your local sales and support center www xerox com office contacts Copyright 2004 Xerox Corporation All Rights Reserved 4 38 Phaser 4500 Laser Printer User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information will ensure the continued safe operation of your printer Electrical Safety m Use the power cord supplied with your printer m Plug the power cord directly into a properly grounded electrical outlet If you do not know if an outlet is grounded ask an electrician to check the outlet
139. supplies when the printer s front panel displays a warning that the supply is low or near the end of life You must replace the supply when the front panel displays an error message that the supply is empty or at the end of its life For information about supplies go to www xerox com office 4500supplies Each supply includes installation instructions with the packaging Caution If you attempt to use a non Xerox print cartridge it may not fit properly in the printer If the cartridge does not fit properly the printer will not function Cleaning the Outside of the Printer You can clean the outside of the printer with a soft damp cloth You can use a cloth moistened with a mild neutral detergent to remove stains do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Do not use a vacuum cleaner to clean the printer Do not lubricate the printer with oil Copyright 2004 Xerox Corporation All Rights Reserved 4 30 Phaser 4500 Laser Printer Front Panel Messages This topic includes m Status Messages on page 4 31 m Error and Warnings on page 4 31 Your printer s front panel provides you with information and troubleshooting help 4500 020 The front panel is divided into two sections The upper section displays printer status messages the lower section displays menu lists Som
140. t My Computer is selected then click Next Click Add Port then select the LPR Port from the list displayed Click New Port Enter the IP address for your printer and a printer name of 31 characters or less no spaces Select OK 8 Verify that the new IP address you entered is listed correctly If the check box next to the IP address is not checked select the check box then click Next Pop ae Bo N Phaser 4500 Laser Printer 3 21 Windows NT 4 x Configuring the Printer 1 2 3 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive then click Have Disk Click the Browse button and select the directory containing the Windows NT drivers Select the INF file then click Open Verify that the path and filename are correct then click OK Select the correct printer then click OK Enter a name for the printer select whether you want that printer to be the default then click OK Select one of these options m If the printer is not shared click Next m If the printer is shared enter a Share Name check the Share box then click Next Printing a Test Page You are prompted to print a test page 1 Select one of these options m Click Yes to print a test page then click Next m Click No if you do not want to print a test page then click Next Select one of these options m Click the Finish button if the data presented is correct Proceed to step 3 m Click the B
141. t printers Macintosh OS Driver CD ROM and This driver enables printing from a Macintosh Web OS 9 x or OS X version10 1 or higher UNIX Driver Linux Solaris Web only This driver enables printing from a UNIX operating system You can access the printer drivers listed above on the Printer Installer and Utilities CD ROM that came with your printer or go to www xerox com office drivers as indicated For more information about driver features go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM Copyright 2004 Xerox Corporation All Rights Reserved 1 9 Printer Drivers Printer Driver Features The following table displays the Xerox driver features that are available with specific operating systems Note All features shown are both PCL and PostScript unless noted Windows Feature Windows Windows 2000 XP Macintosh Macintosh 98 Me NT4 Server OS 9 x OS 10 x 2003 Separation Pages o o o Cover Pages e e o Pages per Sheet N Up o e o Booklet E H p 2 Sided Printing E E E B E Edge to Edge Printing o o o Image Smoothing e e e e e Scaling o o o o o Mirror Images o Watermarks o o Negative Images o o Job Completion Notification A A Secure Print Proof Print Saved Print Collation Job Offset Jogging v v v v v 1 PostScript only Supported
142. te different printer functions To print sample pages 1 Atthe printer s front panel select Information then press the OK button 2 Select Sample Pages then press the OK button 3 Select the desired sample page then press the OK button to print Phaser 4500 Laser Printer 1 6 Phaser 4500 Laser Printer Printer Drivers This topic includes m Available Printer Drivers on page 1 9 WB Printer Driver Features on page 1 10 Printer drivers enable your computer and printer to communicate and provide access to your printer features Xerox makes driver installation easy with its Walk Up Technology For more information about printer drivers see the video at www xerox com office drivers Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems The following drivers are available Driver Source Description Windows PostScript Driver CD ROM and The PostScript driver is recommended to take Web full advantage of your printer s custom features and genuine Adobe PostScript Default driver Windows PCL Driver CD ROM and The Printer Command Language driver can Web be used for applications requiring PCL Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to differen
143. the labels or cards to curl and jam the printer m Print only on one side of the sheet of labels Printing Index Cards from Tray 1 1 Pull the tray completely out of the printer eg 4500 001 Copyright 2004 Xerox Corporation All Rights Reserved 2 34 Labels Index Cards and Greeting Cards 2 Insert the 3 x 5 in index cards into the tray with the side to be printed faceup with the top of the card toward the back of the tray Note Do not load paper above the fill line inside the tray 4500 102 3 Adjust the paper guides to fit against the index cards 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 4500 105 5 At the printer s front panel press the OK button to accept the paper size and type highlighted on the Front Panel Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel a Select Change Paper Size then press the OK button Select Index Card 3 0 x 5 0 in then press the OK button Press the Back button Select Change Paper Type then press the OK button Select Card Stock then press the OK button to save your selection oo0c 6 In the printer driver select the appropriate tray or paper type For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 4500 Laser Printer 2 35 Labels Index Cards and Greeting Car
144. the latest support solutions with a few mouse clicks English only Paper Size Jam 1 Pull the tray completely out of the printer 4500 030 Phaser 4500 Laser Printer 4 20 Paper Jams 2 Confirm that the paper tray guides are pressed firmly against the paper 3 4500 024 4500 023 4500 040 4 When the Confirm Tray Paper where is the number of the tray specified on the front panel message displays verify that the paper size and type match the size and type of the paper in the tray If the paper size and type in the message match the size and type of the paper in the tray press the OK button If the paper size and type in the message do not match the size and type of the paper in the tray select the correct size and type at the front panel Phaser 4500 Laser Printer 4 2 Paper Jams 5 If you have a duplex unit open the duplex unit cover 4500 008 6 Open the rear cover Caution AN Be careful some components inside the rear cover may be hot Phaser 4500 Laser Printer 4 22 Paper Jams T Remove the jammed paper Confirm that all paper fragments are removed 4500 042 8 Close the rear cover 4500 043 9 If you have a duplex unit close the duplex unit cover 4500 006 For additional information go to www phaserSMART com PhaserSMART is a powerful Internet based diagnostic tool that automatically delivers the latest support solutions with a
145. the IP address from the TCP IP tab m Manually Specify the IP address Subnet Mask Router Address and Name Server Address in the dialog box m DHCP Automatically finds the IP address m AppleTalk Select the AppleTalk tab then verify that the Make AppleTalk Active box is selected 4 Close the dialog box Creating an LPR Printer with Mac OS X Version 10 1 or Higher 1 Open the Print Center utility This utility is found in a directory called Utilities in the Applications directory Select Add Printer then select LPR Printers Using IP from the pull down menu Enter the printer s IP address or host name in the LPR Printer s Address field Enter PS use upper case in the Queue field then click OK P oou Select the appropriate PPD from the list in the Printer Model drop down list If your printer s PPD is not listed install it from the Printer Installer and Utilities CD ROM 6 Click Add to complete the configuration Creating an AppleTalk Printer with Mac OS X Version 10 1 or Higher 1 Verify that AppleTalk is enabled in System Preferences 2 Open the Print Center utility This utility is found in a directory called Utilities in the Applications Select Add Printer then select AppleTalk from the pull down list Select the appropriate zone Select your printer from the list provided EIUS I Select the appropriate PPD from the list in the Printer Model drop down list If your printer s PPD is not liste
146. the OK button Select Envelope then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type For more information go to Reference Printing Basic Printing on the User Documentation CD ROM Phaser 4500 Laser Printer 2 99 Phaser 4500 Laser Printer Labels Index Cards and Greeting Cards This topic includes m Guidelines on page 2 34 m Printing Index Cards from Tray 1 on page 2 34 m Printing Labels from Trays 1 4 on page 2 36 Xerox labels can be printed from any tray They should be printed on one side only Index cards 3 in x 5 in can be printed from Tray 1 only They should be printed on one side only To order labels index cards greeting cards or other paper or specialty media contact your local reseller Guidelines m Do not use vinyl labels m Do not use any labels or cards on a sheet where items are missing it may damage printer components m Store unused labels or cards flat in their original packaging Leave the product inside the original packaging until ready to use Return any unused product to the original packaging and reseal it for protection m Do not store labels or cards in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause
147. the automatic printing of the Startup Page Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the General folder on the left sidebar Select Printer Defaults Select Off or On from the Printer Startup Page drop down list to change the setting OEC ODU OM UPON 215 Click Save Changes at the bottom of the page Copyright 2004 Xerox Corporation All Rights Reserved 1 13 Printer Settings Printing the Startup Page To print the Startup Page 1 Select Information then press the OK button 2 Select Information Pages then press the OK button 3 Select Startup Page then press the OK button to print Accessing Power Saver To save energy the printer enters a Power Saver low energy consumption mode after a pre defined period of time since its last activity In this mode most printer electrical systems are shut down When a print job is sent to the printer the printer enters Warmup Mode You can also warm up the printer by pressing the OK button on the front panel If you find that the printer is going into Power Saver mode too often and you do not want to wait while the printer warms up increase the length of time before the printer goes into Power Saver mode Change the timeout value as follows 1 At the printer s front panel select Printer Setup then press the OK button 2 Select Printer Controls then press the OK b
148. the paper source Phaser 4500 Laser Printer 1 16 Printer Settings Tray Sequence The tray sequence can be set to a particular order including all or fewer than all trays in the printer When fewer than all trays are set and a job specifies a tray not in the list tray switching from that tray does not occur even when otherwise enabled The tray sequence called Off uses a default sequence which is determined by the number of installed trays and the current Paper Source set in the front panel or CentreWare IS This default sequence starts as 2 3 4 1 then removes the not installed trays and then moves the current Paper Source tray to the front if a specific tray is selected You can specify the sequence the printer uses to select trays containing the correct paper type and size for a print job The tray sequence can be specified using two different methods B The printer s front panel m CentreWare IS Using the Front Panel To specify the tray sequence 1 Atthe printer s front panel select Printer Setup then press the OK button Select Paper Handling Setup then press the OK button Select Tray Sequence then press the OK button Scroll to the desired tray sequence PL s e I Press the OK button to save the changes Using CentreWare IS To specify the tray sequence Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Click the Properties tab Select
149. ther transparencies For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Printing Transparencies from Trays 1 4 1 Pull the tray completely out of the printer 4500 001 Copyright 2004 Xerox Corporation All Rights Reserved 2 28 Transparencies 2 Insert the transparencies into the tray 4500 081 Note Do not load transparencies above the transparency fill line it may cause the printer to jam 3 Adjust the width and length paper guides to match the size of the transparencies 4500 093 4500 092 Phaser 4500 Laser Printer 2 29 Transparencies 4 Insert the tray into the printer tray slot and push it completely to the back of the printer ic MEE 4500 098 5 Atthe printer s front panel press the OK button to accept the paper size and type highlighted on the Front Panel Follow these steps if the paper size and type loaded is different than the paper size and type highlighted on the Front Panel a oo0c Select Change Paper Size then press the OK button Select Auto Sensed Letter 8 5 x 11 in then press the OK button Press the Back button Select Change Paper Type then press the OK button Select Transparency then press the OK button to save your selection 6 In the printer driver select the appropriate tray or paper type For more information go to Reference Printing Basic Printing on t
150. ting Greeting Cards from Trays 1 4 0 0 ccc ees 2 37 iconibus sereia e ces sae Eden eins ok Ue ReeGh gee agen en 2 39 Loading Custom Size Paper in Tray 1 4 0 0 0 0 cc eee ees 2 39 Phaser 4500 Laser Printer il Contents Advanced OPON ees esseere Ge ot ae Reed ee dee ee Ge ee Ea Me Oe SE Sw 2 42 Printing Separation Paves 62 daos x en qve dene Ge ka eden nee oon dees es 2 42 Printing Multiple Pages on a Single Sheet N Up 0 000055 2 43 Printing Negative and Mirror Images 20 0 0 2 44 S p TP 2 45 Printing W aterinarkSs 655264 2X 9e 400 onc dob acia e a Reborn d dri Scr doce 2 46 Printinge Cover Pap eeoau en haat ed ede x PE Odo FE SUE dd uaque mer Pour ara 2 47 Printing or Deleting Proof Saved and Secure Print Jobs 2 48 S pphesand Recycling ua ouod ue 3638792 eoi doe eggs ee obese or edn anes choad es 2 50 vlc ss 2 50 equ M 2 50 3 Connections and Networks Connections and IP Address idea d ns 6465454 hd inr ma Rd esa es ed ep eid qd de pu 3 2 Pru oscDueesseseeruecsesq Sende RENE TORRE dE MA E 3 2 Connection SUP 42 ds os dX S See hens Raus E pd2UPR ERU E Ea bp ned dew ces 3 6 Printer Management SOltw are oos ds iex were eu rica oe x dapib erai Pide 3 10 Using Centre Ware SOWAT oues 4420s aia ee AGREE RU AE eed dud eo dees 3 10 Using Printer Management Features ll
151. ting from Trays 1 4 2 37 setting size type at the front panel 2 38 ground adapter plug A 1 ground connection terminal A 1 guidelines moving the printer 4 36 A 4 printing envelopes 2 31 supported papers 2 6 H hardware failures 4 31 Host Name 3 9 1 button 1 7 4 2 images reducing or enlarging 2 45 index cards guidelines for printing 2 34 printing 2 34 setting size type at the front panel 2 35 information sources 1 4 information on front panel 1 7 information pages 1 7 printer language 1 18 infoSMART Knowledge Base 4 38 inserting separation pages 2 42 IP address 1 11 3 7 changing or modifying 3 8 locating at front panel 1 11 setting 3 2 setting manually at the front panel 3 3 setting static IP 3 3 3 4 J jam at exit 4 3 at rear 4 3 Index duplex unit 4 18 exit 4 7 exit with duplex 4 5 paper size 4 20 rear with duplex 4 5 stacker 4 19 top cover 4 14 tray 4 10 Job records 3 12 Job types 2 48 L labels guidelines for printing 2 34 printing 2 34 printing from Trays 1 4 2 36 setting size type at the front panel 2 37 lifting the printer 4 36 A 4 list fonts from a Mac 1 21 from a PC 1 22 from front panel 1 20 load paper timeout 1 15 change using CentreWare IS 1 15 low energy consumption mode 1 14 M Macintosh download fonts 1 22 PostScript driver settings 2 23 MaiLinX alerts 3 12 maintaining your printer 4 30 manually setting the printer s IP
152. tion Page and verify that EtherTalk is enabled From the Configuration Page verify the Zone If you have multiple zones on your network verify that your printer appears in the desired zone If you are still unable to print go to www xerox com office support or access PhaserSMART Technical Support through CentreWare Internet Services a b Launch your web browser Enter your printer s IP address in the browser s Address field http XXX XXX XXX XXX Select Support Click the PhaserSMART Diagnostic Tool link to access PhaserSMART Phaser 4500 Laser Printer 3 35 Phaser 4500 Laser Printer Novell NetWare This topic includes Configuration Software for NetWare Networks on page 3 36 Quick Setup on page 3 36 Advanced Setup on page 3 36 NetWare 4 x NetWare 5 x and NetWare 6 x Print Server Setup on page 3 37 Novell NetWare Troubleshooting on page 3 37 Configuration Software for NetWare Networks CentreWare DP configures the printer and the network when using NetWare 4 x 5 x and 6 x Centre Ware DP is a Novell Directory Service NDS Bindery tool used only for Novell Distributed Enterprise Print Services NDPS Quick Setup 1 Print the Configuration Page and keep it for reference For information about printing a Configuration Page go to Reference Features Front Panel on the User Documentation CD ROM 2 View the Configuration Page then verify the following m Novell enable
153. to www xerox com office support Phaser 4500 Laser Printer 3 29 Phaser 4500 Laser Printer Macintosh This topic includes Requirements on page 3 30 Quick CD ROM Install Steps on page 3 30 Enabling and Using EtherTalk for Mac OS 9 x on page 3 30 Enabling and Using TCP IP for Mac OS 9 x on page 3 31 Enabling or Using TCP IP or AppleTalk for Mac OS X Version 10 1 or Higher on page 3 33 m Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 on page 3 34 Requirements A workstation with the appropriate printer driver installed B A working knowledge of the operating system System 9 0 or higher being used on the Workstation m Proper cabling to connect the printer to the network Quick CD ROM Install Steps 1 Insert the Printer Installer and Utilities CD ROM into the computer s CD ROM drive 2 Double click the installer on the Printer Installer and Utilities CD ROM to install the printer driver Enabling and Using EtherTalk for Mac OS 9 x If you use EtherTalk Macintosh computers do not require IP addresses 1 Open the AppleTalk Control Panel Verify that the Ethernet port is the selected network port 2 Open the Chooser then click the LaserWriter printer driver d Select the printer 4 Click Create to create the desktop printer Copyright 2004 Xerox Corporation All Rights Reserved 3 30 Macintosh Enabling and Using TCP IP for Mac OS 9 x This s
154. upplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change printer and network settings Go to Reference Features Printer Settings on the User Documentation CD ROM for details about front panel settings Copyright 2004 Xerox Corporation All Rights Reserved 1 5 Front Panel Front Panel Layout The front panel on your printer has three components m Miulti colored LED m Graphic display B Six button cluster 1 Status Indicator LED Blinking green Printer is busy or in Standby mode Steady green Ready to print or Power Saver mode Blinking yellow Warning continues to print Blinking red Error condition Steady red Startup sequence 2 Graphic display shows status messages and menus 3 Back button Returns to the previous menu item 4500 074 4 Cancel button Cancels the current print job 5 Up Arrow button Scrolls upward through the menus 6 Information i button Displays a help message with information about the printer such as printer status error messages and maintenance information 7 Down Arrow button Scrolls downward through the menus 8 OK button Accepts the setting selected The Graphic Display has two sections m The top section displays status messages and titles for the printer m The bottom section displays the front panel menus and information text Phaser 4500 Laser Printer 1 6 Front Panel
155. utton 3 Select Power Saver Timeout then press the OK button 4 Press the Down Arrow or Up Arrow button to scroll to a selected Power Saver timeout value Select a larger value if you want to extend the length of time before the printer goes into Power Saver mode 5 Press the OK button Preventing Access to Front Panel Settings To prevent access to front panel settings you can lock the front panel settings from Centre Ware IS A lock icon appears next to items in the front panel that cannot be accessed by users Using CentereWare IS To set front panel menu preferences Launch your web browser Enter your printer s IP address in the browser s Address field http Xxx xxx xxx xxx Select Properties Select the General folder on the left sidebar Select Printer Defaults Select On or Off from the Front Panel Menu drop down list E o eo em m Select On to have all menus available m Select Off to limit the printer setup items Phaser 4500 Laser Printer 1 14 Printer Settings T Click Save Changes at the bottom of the page File Security System If your printer has a hard drive your system administrator can use the front panel s File Security menu to m Make removed files unrecoverable m Remove old Proof and Secure Job Print files Accessing Load Paper Timeout When your print job is formatted for a type or size of paper that is not loaded in the printer the printer s front panel displays a message re
156. ver 2003 network using one of these methods Microsoft TCP IP Protocol Xerox TCP IP Port Monitor Microsoft IPP Port The following methods can also be used to monitor or configure your printer A web browser using CentreWare IS if your printer is connected to a Windows 2000 Windows XP or Windows Server 2003 network with the TCP IP protocol enabled The Xerox CentreWare MC snap in to Microsoft Management Console for installing or managing multiple printers on a Windows 2000 Windows XP or Windows Server 2003 network with TCP IP protocol enabled See the CentreWare MC User Guide at www xerox com office Note The CentreWare methods are not discussed in this section For more information concerning Centre Ware IS CentreWare DP or CentreWare MC go to Reference Connections amp Networks Printer Management Software on the User Documentation CD ROM Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look click Start then Settings then Taskbar and Start Menu Select the Start Menu tab then select the Classic Start menu Click OK Right click the My Network Places icon on the desktop then click Properties Right click Local Area Connection then click Properties Click the General tab to verify that Internet Protocol TCP IP is installed m If the Internet Protocol TCP IP box is checked the software is installed m If the Inter
157. witching Paper Feed m All pages from m First page from mg Remaining from Summary Summary of all printer driver settings Phaser 4500 Laser Printer 2 23 Macintosh PostScript Driver Settings Continued Operating System Mac OS 9 x Driver Drop Down Title General Adjusting Printing Options Printing Options Copies Pages Paper Source Background Printing m Printin m Print Time Color Matching m Print Color m Intent Printer Profile Cover Page Print Cover Page Cover Page Paper Source Font Settings Font Documentation Font Downloading Job Logging If there is a PostScript error Job Documentation Job Documentation Folder Layout Pages per Sheet Border Print on Both Sides Save as File Format PostScript Level Data Format Font Inclusion Print Quality 600 x 600 dpi True 1200 x 1200 dpi Image Smoothing Job Type Normal Proof Print Saved Priint Secure Print Advanced Options 1 Paper Destination Paper Types Offset Collated Sets Edge to Edge Printing Media Mismatch Policy Separation Page Source Separation Page Advanced Options 2 Last Page Paper Source Draft Mode Phaser 4500 Laser Printer 2 24 Adjusting Printing Options selecting Print Quality Modes Type of Print Job Print Quality Mode Best general purpose mode for high speed printing Produces crisp bright 600 x 600 dpi prints Highest quality prints with best
158. y Verify that you are using the correct USB cable for your connection Windows 98 or Later and Windows 2000 or Later Connect the USB cable to the PC and follow the Add New Hardware Wizard to create the USB port Follow the Add Printer Wizard to install the printer driver from the Printer Installer and Utilities CD ROM For more information go to www xerox com office infoSMART to view these documents m Windows 98 Document 18215 m Windows 2000 Document 22701 m Windows XP Document 53543 Macintosh OS 9 x A USB connected printer does not display in the Chooser Install the printer driver from the Printer Installer and Utilities CD ROM Use the Desktop Printer Utility version 1 2 or later to create a desktop USB printer The utility is located in the PhaserTools folder which is created during the software installation For more information go to www xerox com office infoSMART to view Document 33225 Phaser 4500 Laser Printer 3 4 Connections and IP Address Macintosh OS X 10 1 and Higher 1 2 ee ee Install the printer driver from the Printer Installer and Utilities CD ROM Open the Print Center utility On the Macintosh hard drive open the Applications folder then open the Utilities folder Click the Add button Select USB from the top drop down list Select the printer in the printers window Verify that your printer is set to Auto Select Click the Add button The printer is displayed as an avai
159. y problems go to Reference Troubleshooting on the User Documentation CD ROM Phaser 4500 Laser Printer 3 357 Novell NetWare Requirements Verify that you m Are operating a Windows based system with CentreWare DP software installed and at least one printer driver installed m Are a NetWare Network Administrator an administrative person with ADMIN SUPERVISOR or ADMIN SUPERVISOR EQUIVALENT within login rights to the NetWare Server s servicing the Phaser printer m Have abasic knowledge of NetWare Novell NetWare Troubleshooting Quick Check 1 2 Verify that the printer is plugged in turned on and connected to an active network Verify that the printer is receiving network traffic by monitoring the LEDs on the back of the printer When the printer is connected to a functioning network and receiving traffic its link LED is green and its amber traffic LED is flashing rapidly Verify that the client 1s logged into the network and printing to the correct print queue Verify that the user has access to the Phaser printer queue Verify that the Phaser printer NetWare print queue exists is accepting jobs and has a print server attached If it does not use the Setup Wizard in CentreWare DP to reconfigure the print queue Print the Configuration Page Verify that Printer Server is enabled Set the frame type to the frame type your NetWare server is using Note To determine your NetWare IPX frame type type config at t
160. ys 2 4 Standard Tray Stacker Letter 8 5 x 11 in e e A A A4 210 x 297 mm e e A A A5 148 x 210 mm e e A A A6 105 x 148 mm m A A ISO B5 176 x 250 mm E El A A B5 JIS 182 x 257 mm e e A A Index Card 3 x 5 in m A Statement 5 5 x 8 5 in u A R Executive 7 25 x 10 5 in e A A US Folio legal 13 8 5 x 13 in e e A A Legal 8 5 x 14 in e e A A Envelopes 10 Commercial 4 12 x 9 5 in n n A A Monarch 3 87 x 7 5 in n n A A DL 110 x 220 mm m LL A A C5 162 x 229 mm m LL A A B5 176 x 250 mm m m A A Capacity 150 550 500 500 Auto Sensed size ll User Selected size A Output Option 1 1 Sided printing only 2 Maximum capacity at 75 g m 20 Ib paper stock Capacity is reduced for heavier thicker stock Copyright 2004 Xerox Corporation All Rights Reserved 2 6 For online support information go to www xerox com office infoSMART Simplex and Duplex Sizes Simplex 1 Sided Printing Width Height Duplex 2 Sided Printing Width Height Paper Weights Tray 1 76 216 mm 3 0 8 5 in 127 356 mm 5 0 14 0 in 90 216 mm 3 5 8 5 in 140 356 mm 5 5 14 0 in Input Trays 2 4 98 216 mm 3 9 8 5 in 148 356 mm 5 8 14 0 in 98 216 mm 3 9 8 5 in 148 356 mm 5 8 14 0 in Supported Papers Output 500 Sheet Standard Tray Stacker 76 216 mm 90 216 mm 3 0 8 5 in 3 5

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