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1. Notes e The entire length of the connector on the card must touch and be flush against the system board e Be careful not to damage the connectors 5 Close the system board door Installing hardware options Installing a 250 or 550 sheet drawer IN CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely Additional printer setup 19 An optional drawer attaches under the printer A drawer consists of two parts a tray and a support unit The printer supports one optional drawer you can install a 250 or 550 sheet drawer A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Unpack the drawer and remove any packing material 2 Remove the tray from the support unit 3 Remove any packing material and tape from inside the tray 4 Insert the tray into the support unit 5 Place the drawer in the location chosen for the printer Additional printer setup 20 6 Align the outer edges of the printer with the outer edges of the drawer and then slowly lower the printer into place 10 11 12 13 14 Turn the printer bac
2. Learning about the printer 11 Configured models The following illustration shows the printer configured with an optional drawer 1 Pa emerson a finan a pner Ls smembmddr Le semwenosenre may Da mmpepenteerdr o om o Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 Ib paper It collects print jobs facedown The standard exit bin includes a paper stop that keeps paper from sliding out the front of the bin as it stacks The paper stop also aids in neater stacking of the paper Learning about the printer 12 To open the paper stop pull it so it flips forward Notes e Do not leave the paper stop in the open position if you are printing on transparencies Doing so may cause creases in the transparencies e When moving the printer to another location make sure the paper stop is closed Learning about the printer 13 Additional printer setup Installing internal options An CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer You can customize your printer connectivity and memory capacity by adding optional cards The instructions in this
3. Try one or more of the following e Remove the toner cartridge and then reinstall it e Remove the toner cartridge and then install a new one 32 yy Cartridge part number unsupported by device Remove the toner cartridge and then install a supported one Troubleshooting 106 32 yy Replace unsupported cartridge Remove the toner cartridge and then install a supported one 34 Short paper The paper in the selected tray is too short for the current print job Try one or more of the following e Load the appropriate paper in the tray e Press the arrow buttons until Continue appears and then press to clear the message and continue printing e Check tray length and width guides and make sure the paper is properly loaded in the tray e For Windows users check the Print Properties settings to make sure the print job is requesting the correct paper size and type For Macintosh users check the Print dialog settings to make sure the print job is requesting the correct paper size and type e Check that the paper size is correctly set For example if the MP Feeder Size is set to Universal make sure the paper is large enough for the data being printed e Cancel the current print job 35 Insufficient memory to support Resource Save feature The printer lacks sufficient memory to save settings Install additional memory or press to disable Resource Save clear the message and continue printing 37 Insufficient memory f
4. 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Reports appears and then press Q 4 Press the arrow buttons until Menu Settings Page appears and then press Q After the menu settings page prints Ready appears Printing a network setup page If the printer is attached to a network print a network setup page to verify the network connection This page also provides important information that aids network printing configuration 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Reports appears and then press Q 4 Press the arrow buttons until Network Setup Page appears and then press Q After the network setup page prints Ready appears 5 Check the first section on the network setup page and confirm that Status is Connected If Status is Not Connected the LAN drop may not be active or the network cable may be malfunctioning Consult a system support person for a solution and then print another network setup page Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer The printer software is typically installed during the initial printer setup For Windows users 1 Close all open software programs 2 Insert the Software and Documentation CD Additional printer setup
5. 5 Unpack the new photoconductor kit Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks Push the toner cartridge until it clicks into place 7 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer Push the unit as far as it will go Maintaining the printer 87 8 After you replace the photoconductor kit reset the photoconductor counter To reset the photoconductor counter open the front door press and hold 39 until Resetting PC Counter appears The power light blinks and the printer beeps Warning Potential Damage Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty 9 Close the front door Moving the printer Before moving the printer CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the wall outlet e Disconnect all cords and cables from the printer before moving it e Lift the printer off the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds lo
6. LEXMARK Lexmark E360d and E360dn Series User s Guide August 2011 www lexmark com Machine type s 4513 Model s 420 430 Contents Safety Normali ETE Learning about the printer sessessesseesescoessssoessessesoessossoesoesoessessessessoessesse Thank you for choosing this printer esesessesserseerseersessserssrrerrserreresressersrresersrrrerrseroseresersrrrerrserererrrerreeene 7 Finding Inrermasuon about the pinte sesinnmscectennsinacranscedinevsccess teense EPA ERPIL En eE T Yu PoN p een NDUES qu Pt ba UE 7 Selecting a location for the printe P m RO 8 PHnter comb Ul O eeror rE E O E En Dd 9 Using the standard exit bin and paper StOp esesssssessesseseressessrrsresrerssrsrererrssesssrsrererreressresresereerrereseserene 12 Additional printer Seu ona etatis ee diee Ti tds vi ku vd Fav sen Yu da Sa De dus rr Rr auae se de Pose bo Installing interrialODLIOI TS secidsaneciosetbaekusss apo pepe EPFS EocUiCrk RU FER EES EF HEUS ENS E o SERES EI DAE aE Er Nane 14 Installing Dara BOO Ul ON oso usos THES buena ERG INVI En dC ID AME MEINEM E DEM M MEME MNA 19 Attac ANE CIDE S os scuba ee Le dipstsaM E M MD UNE eee ee 22 NY STU TE PNO SUI cera partes once ma MT Nbre Pru DEO NEIN MEIN PME MM INE IMMME DEUDM MIN SMS vee 23 Setting P Tomuar qelgiqii i o ERI 23 Minimizing your printer s environmental impact 26 SAVING paper and TOMS reisais POE PCR
7. Letter is the US factory default setting A4 is the international factory default setting Notes JIS B5 Executive e fthe same size and type of paper are in two trays and the Paper Size and Paper Type settings match then the trays are automatically linked is When one tray is empty the job prints using paper from the linked tray Legal Letter Oficio Mexico Statement e The A6 paper size is supported only in Tray 1 Universal Understanding printer menus 57 Menu item Set Size menu for Manual Paper A4 A5 Executive Folio JIS B5 Legal Letter Oficio Mexico Statement Universal Set Size menu for Manual Env 7 3 4 Envelope 9 Envelope 10 Envelope C5 Envelope B5 Envelope DL Envelope Other Envelope Set Type menu for Tray 1 Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type lt x gt Description Lets you specify the paper size loaded in the multipurpose feeder Note Letter is the US factory default setting A4 is the international factory default setting Lets you specify the envelope size loaded in the multipurpose feeder Note 10 Envelope is the US factory default setting DL Envelope is the international factory default setting Lets you specify the paper type loaded in Tray 1 Notes e Plain Paper is the factory default setting for Tray 1 e f available a user defined name
8. 4 Select the items for notification and type the e mail addresses that you want to receive e mail alerts 5 Click Submit Note See your system support person to set up the e mail server Configuring supply notifications You can determine how you would like to be notified when supplies run low or reach their end of life 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings 3 Click Print Settings 4 Click Supply Notifications Administrative support 90 5 From the drop down box for each supply select among the options for notification Explanations for each option are provided 6 Click Submit to save your selections Copying printer settings to other printers Using the Embedded Web Server you can copy printer settings to up to 15 other network printers 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Copy Printer Settings 3 To change the language select a language from the drop down list and then click Click here to submit language 4 Cli
9. Determines the paper loading direction for all jobs that specify Colored as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Light as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Heavy as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Custom lt x gt as the paper type Notes e Off is the factory default setting e Custom x Loading is available only if the custom type is supported e f Duplex is selected all print jobs are sent through the duplex unit including 1 sided jobs Understanding printer menus 63 Custom Types menu Description Custom Type lt x gt Associates a paper or specialty media type with a factory default Custom Paper Type lt x gt nameorauser defined Custom Name created from the Embedded Card Stock Web Server or MarkVision Professional Transparency Notes Rough Cotton Labels Envelope e Paper is the factory default setting e The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Recycled Specifies a paper type when the Recycled setting is selected in other menus Paper Card Stock Transparency Rough Cotton e The custom media type must be supported by the selected tray or Labels multipurpose fe
10. Do not touch in the areas near these symbols without first touching the metal frame of the printer Notices 129 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start up screen is certified to comply with Environmental Protection Agency EPA ENERGY STAR requirements as configured when shipped by Lexmark ENERGY STAR Mercury statement This product contains mercury in the lamp lt 5mg Hg Disposal of mercury may be regulated due to environmental considerations For disposal or recycling information contact your local authorities or the Electronic Industries Alliance www eiae org Temperature information Ambient temperature 16 C 32 C 60 F 90 F Shipping and storage temperature 20 C 40 C A F 104 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanometers The laser system and printer are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Notices 13
11. and then prints from an automatically selected tray e Cancel the current job Troubleshooting 105 Load manual feeder with lt custom type name gt Try one or more of the following e Load the multipurpose feeder with the correct paper type and size Wait for the message to clear and then continue printing The printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Load manual feeder with custom string Try one or more of the following e Load the multipurpose feeder with the correct paper type and size Wait for the message to clear and then continue printing The printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Load manual feeder with size Try one or more of the following e Load the multipurpose feeder with the correct paper type and size Wait for the message to clear and then continue printing The printer manually overrides the request and then prints from an automatically selected tray e Cancel the current job Remove paper from standard output bin Remove the stack of paper from the standard exit bin 30 yy Invalid refill change cartridge An unsupported refilled toner cartridge is installed Remove the toner cartridge and then install a new one 31 yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly
12. e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch Sets the printer to automatically switch to PS emulation when a print job received through a parallel port requires it regardless of the default printer language Notes On is the factory default setting When the Off setting is used the printer does not examine incoming data When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Sets the printer to perform the special processing required for bidirectional Auto communication following the conventions defined by the NPA protocol Off Notes Auto is the factory default setting e Changing this setting automatically resets the printer Parallel Buffer Sets the size of the parallel input buffer Disabled Auto Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered on the disk are printed before normal processing is resumed The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resourc
13. 297 mm 8 3 x 11 7 in A5 148 x210 mm 5 8 x 8 3 in A61 105 x 148 mm 4 1 x 5 8 in Standard 250 sheet tray Optional 250 or 550 sheet tray Multipurpose feeder Duplex path lt lt 184 x267 mm 7 3 x 10 5 in 216 x 330 mm 8 5 x 13 in 182 x 257 mm 7 2 x 10 1 in Legal 216 x 356 mm 8 5 x 14 in Letter 216 x 279 mm 8 5 x 11 in Oficio Mexico 216 x 340 mm 8 5 x 13 4 in 140 x 216 mm 5 5 x 8 5 in Universal 76 2 x 127 mm 3x 5 in up to 216 x 356 mm 8 5 x 14 in B5 Envelope 176 x 250 mm 6 9 x 9 8 in A6 is supported only for grain long papers _ o f a paper size you want to use is not listed configure a Universal paper size For more information see Configuring Universal paper settings on page 31 3 Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm 8 3 x 11 in or larger Paper and specialty media guidelines 47 Paper size Dimensions Standard Optional 250 or Multipurpose Duplex path 250 sheet tray 550 sheettray feeder C5 Envelope 162 x 229 mm J 6 4 x 9 in DL Envelope 110 x 220 mm 4 3 x 8 7 in 7 3 4 Envelope 98 x 191 mm Monarch 3 9 x 7 5 in 9 Envelope 98 x 225 mm 3 9 x 8 9 in 10 Envelope 105 x 241 mm 4 1 x 9 5 in Other Envelope 229 x 356 mm 9 x 14 in A6 is supported only for grain long papers f a paper size you want to use is not listed con
14. FUMER MINE RE E T scm dd eM TOU SE e 26 SaVIBE Gor oso cette viduDiv E E comune PEDI PPRENU NI UP INR UU INMEEvINUPSIMUDFINE DIUI HIN UDU M ERN E NP 27 ROCYCI eres ET E m 29 Loading paper and specialty media eere eee aL Setting the paper size and TV DSL sue ere uan heehee here eee ee ERI OM REIN CH EPI SR EUM 31 Configuring Universal paper settings eese nennen enne nennen en enn nnns 31 Worzrellar c Tm 32 Using the qm ltipurpDOse 1 COO GIscoaeripme HPULHUERTEANPE ES YEN EEHERI TE3EN TE PERINSUV ATTE TI iSS PLI RE C DRA EU LO UU DPA NETSESAS ais 36 Miele dig Ca aC OC cmm m 41 Dn eeu t lig DEO Busen trae rrt amended NEP EFIE mM M UDINE EM 41 Paper and specialty media guidelines eee eee 4G PaDer toe a GS E T E E AAA Een mM NUMEN M EE A E esis EP UEM 44 wireless 46 Supported paper sizes types and weights sess enne nnne enne 46 Contents 2 Puntine d dOCH ellbo disse diree bos toda diera ERRARE RU coca u tad PU Mite as dta ronem dusk seaaneuancacdese EE 49 Printing speclalty doCculTielibSu vase coca idum a boa esed rubi bdie totae ran Palo a 50 PrP EINE INPOPMALION Dae GS iti E EO DOO DELETE 53 Canecaling S PNO Daora TE EA E eee 54 Understanding printer MenUS ssssessescescescescecoescescescescecesceeceeseecseseeseesse DO MILsIgI US et rr m 56 PAD CE UA iiU ERR ETE UU mE ONE 57 ReDOLtS Augu Snee TE A ener err e ee 65
15. Fonts Print Directory Asset Report Network Ports Active NIC Network Menu2 USB Menu Parallel Menu Depending on the printer setup this menu item appears as Network Setup Page or Network x Setup Page Depending on the printer setup this menu item appears as Standard Network Wireless Network or Network lt x gt Understanding printer menus 56 Paper menu Default Source menu Description Default Source Sets a default paper source for all print jobs Tray x MP Feeder Manual Paper Notes e From the Paper menu Configure MP must be set to Cassette in order for MP Feeder to appear as a menu setting Manual Env PP B Tray 1 standard tray is the factory default setting Only an installed paper source will appear as a menu setting A paper source selected by a print job will override the Default Source setting for the duration of the print job If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match the trays are automatically linked When one tray is empty the job prints using the linked tray Size Type menu Description Select Source menu Lets you specify the installed paper size and type in the selected tray or Tray 1 multipurpose feeder Tray 2 Note Only installed trays and feeders are listed in this menu MP Feeder Manual Paper Manual Env Set Size menu for Tray 1 or Tray 2 Lets you specify the paper size loaded in each tray A4 A5 AG
16. Network Ports Te Ll TETTE OA A a cae 66 SUNE N eR T TT E TT DN A 71 Maintaining the printer ssessessessesessoessesessescesosssescesosssessessessessessesseeses D2 Cleaning the exterior or LAS prINtE eirin a a a ica E 82 Storing SUPPI ES aruta hat S p do E T ee Uem IN e i a US 82 Checking the status of supplies from a network computer eeseeeenn menn 82 Ordering S UD DOS ET 83 heplaciHeg SUBDITGS x pom Posee ns dteta bresut etu a geeoa nea tants M IM SE scuta bad O 84 Moving the printe d eo pe nU ED ARR DER en Eructavit e atas uat caudas e uM aa 88 Administrative SUDDOLL oer reo roa Vv Ve PEN EV oe vasa s vehi a eure V a wi a PP Ev VM DJ Finding advanced networking and administrator information eese 89 Usine the Embedded WeD SerVel uide cat rer taste ree shan rer AREE S vase Du tsdtesal EEEE 89 Checking the virtualdiSDidV tasses dubie e betria tu st uta Sevens Pun sob orden bea dd O dual eeunsambabesusmboateons 89 Checking the device Stats ce rotor m d o rere Ere dene vcs uod abun a DTE 89 WIC WINE TODBOFDES adiu dte x HR Un d eb E vrbe nad uerb dee mad aoa anew VN aS Ope d enisi yanmar 90 Setting upeermallalertsscsesen des ido Eqiessu ks ando bo on eese ed bus eau blevew ed oe be qub Cet a UR o EI MP ERR ES 90 Configuring SUDDIY MOTITIGALIONS csi ocho cv Me dodici teet bos ortu e Carex nad Poet Oo pe a Lasers utu ue a ei ba raa nad 90 Copying printer settings to other print
17. Parallel menu 69 parallel port 22 PCL Emul menu 79 photoconductor kit ordering 84 replacing 85 PostScript menu 78 Power Saver adjusting 28 print job canceling from Macintosh 54 canceling from printer control panel 54 canceling from Windows 54 print quality test pages printing 53 print quality troubleshooting blank pages 117 characters have jagged edges 117 clipped images 117 ghost images 118 gray background 118 poor transparency quality 123 print is too dark 120 print is too light 121 print quality test pages 116 skewed print 122 solid black streaks 125 solid white streaks 125 streaked horizontal lines 123 streaked vertical lines 124 toner fog or background shading 122 toner rubs off 122 toner specks 123 print quality poor avoiding by selecting paper and specialty media 45 print troubleshooting incorrect characters print 112 incorrect margins 119 job prints from wrong tray 112 job prints on wrong paper 112 job takes longer than expected 111 jobs do not print 111 Large jobs do not collate 112 paper curl 119 paper frequently jams 114 tray linking does not work 112 unexpected page breaks occur 113 printer basic model 9 configurations 9 minimum clearances 8 moving 88 selecting a location 8 shipping 88 printer control panel factory defaults restoring 91 printer messages 30 yy Invalid refill change cartridge 106 31 yy Replace defective or missing cartridge 106 32 yy Cartridge part number unsupported by device
18. Run box type control printers C Press Enter or click OK The printers folder opens Right click your printer icon Click Properties Click Install Options Note Memory cards designed for other printers may not work with your printer Click Ask Printer Click OK Click OK and then close the printers folder Additional printer setup 17 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card Only one of each may be installed but the connectors are interchangeable CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors 1 Open the system board door 2 Unpack the card Note Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the card with the connector on the system board Additional printer setup 18 4 Push the card firmly into place WN ar zu 1 Z Z A Z A Y
19. When a jam occurs a jam message appears indicating the region of the jam or the number of jammed sheets The three digit jam prefix numbers are given in the following illustration to show where each jam occurs Understanding jam messages and locations Note To resolve any message all paper or specialty media must be cleared from the entire paper path Open doors and covers and remove trays to access jam locations The following illustration and table indicate these locations See Jam message numbers and how to access each jam on page 94 for a list of jam numbers and instructions for how to access each jam Clearing jams 93 a from o a Mrs teoer aor e s etna 250 orsoni rar Ory Ce per 0 0 Jam message numbers and how to access each jam Jam number To access the jam 200 201 Try one or more of the following e Remove Tray 1 Open the front door and then remove the photoconductor kit 202 231 Open the front door and then open the rear door 233 234 Try one or more of the following Open the front door and then open the rear door e Remove Tray 1 and then depress the lever Remove the jam from the standard exit bin Open the multipurpose feeder door Clearing jams 94 200 paper jam 1 Remove the tray from the printer 2 Remove the jam if you see it here 3 If you do not see it open the front door and then remove the photoconductor kit and toner cartridge unit Note When
20. automatically sense the paper size You must set the size from the Paper Size Type menu on the printer control panel or from the Embedded Web Server Large jobs do not collate These are possible solutions Try one or more of the following Make SURE COLLATE IS SET TO ON From Print Properties or the printer control panel Finishing menu set Collate to On Note Setting Collate to Off in the software overrides the setting in the Finishing menu Troubleshooting 112 REDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by reducing the number and size of fonts the number and complexity of images and the number of pages in the job IVIAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory Unexpected page breaks occur Increase the Print Timeout value a From the printer control panel press Press the arrow buttons until Settings appears and then press Q Press the arrow buttons until General Settings appears and then press Q 2 3 4 Press the arrow buttons until Timeouts appears and then press Q 5 Press the arrow buttons until Print Timeout appears and then press Q 6 Press the arrow buttons until the value you want appears and then press Q Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions Try one or more of the following RESET THE PRINTER Turn the printer off wait for about 10 seconds and th
21. before the first page is printed e Fansrun at a reduced speed or are turned off e f your printer has faxing capability fax sounds are reduced or disabled including those made by the fax speaker and ringer Off Use factory default settings This setting supports the performance specifications for your printer To select a Quiet Mode setting 1 From the printer control panel press 2 Press the arrow buttons until Settings appears and then press Q 3 Press the arrow buttons until General Settings appears and then press Q 4 Press the arrow buttons until Quiet Mode appears and then press Q 5 Select the setting you want and then press 7 Submitting changes appears Adjusting Power Saver To save energy you can decrease the number of minutes the printer waits before it enters Power Saver mode Available settings range from 1 240 minutes The factory default setting is 30 minutes Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Click Settings and then click General Settings 3 Click Timeouts Minimizing your printer s environmental impact 28 4 Inthe Power Saver box increase or decrease the number of minutes the printer waits before it enters Power Saver mode 5 Click Submit Using the printer control p
22. calculate the total product energy usage Since power consumption claims are provided in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de classe B est conforme aux exigences de la norme canadienne relative aux quipements pouvant causer des interf rences NMB 003 Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters for example but not limited to wireless network cards or proximity card readers Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies A minimum separation of 20 cm 8 inches must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interfer
23. compose each symbol set Notes e 10U PC 8 is the US factory default setting e 12U PC 850 is the international factory default setting Changes the point size for scalable typographic fonts Notes e 12isthe factory default setting e Point Size refers to the height of the characters in the font One point equals approximately 1 72 of an inch e Point sizes can be increased or decreased in 0 25 point increments Specifies the font pitch for scalable monospaced fonts Notes 10 is the factory default setting Pitch refers to the number of fixed space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but cannot be changed Specifies the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of the page Landscape prints text and graphics parallel to the long edge of the page Understanding printer menus 79 Menu item Description PCL Emulation Settings Lines per Page 1 255 60 64 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF On PCL Emulation Settings Auto LF after CR On Tray Renumber Assign MP Feeder Off None 0 199 Assign Tray x Off None 0 199 Assign Manual Paper Off None 0 199 Assign Man Env Off None 0 199 Tray Renumber
24. conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Understanding printer menus 66 A Menu item Network Buffer Auto Disabled Mac Binary PS Auto Network Setup Reports Menu Network Card Menu TCIP Menu IPv6 Menu Wireless Menu AppleTalk Menu USB menu PS SmartSwitch Description Sets the size of the network input buffer Notes Auto is the factory default setting e To increase the maximum size range for the Network Buffer disable the USB buffer Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is updated Sets the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting e The Off setting filters print jobs using the standard protocol e The On setting processes raw binary PostScript print jobs Lists all the network setup menus regardless of the active network of the printer Note Certain options are not available on selected printer models Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes e On is the factory default setting e When the Off setting is
25. jam 4 Close the rear door 5 Close the front door 6 Press V If this does not clear the jam complete the steps in 233 paper jam on page 101 Clearing jams 100 233 paper jam 1 Remove the tray from the printer 2 Locate the lever shown Pull the lever down to release the jam 3 Pull the jammed sheets from the duplex area 4 Insert the tray 5 Press V If this does not clear the jam complete the steps in 231 paper jam on page 99 234 paper jam A single jam or multiple jams are in the duplex area of the printer when the printer is turned on To locate and remove the jammed paper complete all the steps in e 231 paper jam on page 99 e 233 paper jam on page 101 Clearing jams 101 235 paper jam A duplex print job was sent to the printer using a size of paper not supported for duplex printing A sheet is jammed in the standard exit bin 1 To remove the jam gently pull the jammed sheet out of the standard exit bin 2 Press 7 24x paper jam 1 Remove the optional tray from the printer Clearing jams 102 2 Remove the jam 3 Insert the optional tray 4 Press 7 251 paper jam A sheet of paper or specialty media failed to feed completely from the multipurpose feeder Part of it may still be visible If itis visible gently pull the jammed sheet from the front of the multipurpose feeder Clearing jams 103 If the sheet is not visible com
26. linking and unlinking trays Setting the paper size and type Make sure that the printer is on and Ready appears From the printer control panel press Press the arrow buttons until Paper Menu appears and then press 7 1 2 3 4 Press the arrow buttons until Size Type appears and then press Y 5 Press the arrow buttons until the correct tray appears and then press 7 6 Press V when Size appears 7 Press the arrow buttons until the correct size appears and then press Submitting changes appears followed by Size oo Press the arrow buttons until Type appears and then press 7 9 Press the arrow buttons until the correct type appears and then press V Submitting changes appears followed by Type Configuring Universal paper settings The Universal Paper Size is a user defined setting that lets you print on paper sizes that are not preset in the printer menus Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu Then specify all of the following Universal size settings for your paper Units of Measure inches or millimeters e Portrait Height and Portrait Width Feed Direction Note The smallest supported Universal size is 76 2 x 127 mm 3 x 5 in the largest is 216 x 356 mm 8 5 x 14 in Specify a unit of measure 1 Make sure that the printer is on and Ready appears 2 From the printer control panel press 3 Press
27. means the Toner is low message will appear and the indicator light will blink red Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Note Disabled does not appear unless Energy Conserve is Off Sets the amount of time in seconds the printer waits before returning the printer display to a Ready state Note 30 seconds is the factory default setting Sets the amount of time in seconds the printer waits to receive an end of job message before canceling the remainder of the print 90 seconds is the factory default setting When the timer expires any partially printed page still in the printer is printed and then the printer checks to see if any new print jobs are waiting Print Timeout is available only when using PCL This setting has no effect on PostScript emulation print jobs Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes e 40 seconds is the factory default setting Wait Timeout is available only when the printer is using PostScript emulation This setting has no effect on PCL emulation print jobs Letsthe printer automatically continue printing from certain offline situations when not resolved within the specified time period Notes e Disabled is the factory default setting e 5 255 is arange of time in seconds Understanding printer menus 72 A Menu item Description
28. not be reprinted depending on the overall memory usage in the printer Avoiding jams The following hints can help you avoid jams Paper tray recommendations e Make sure the paper lies flat in the tray e Do not remove a tray while the printer is printing e Do not load a tray while the printer is printing Load it prior to printing or wait for a prompt to load it e Do not load too much paper Make sure the stack height does not exceed the indicated maximum height e Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes e Push the tray in firmly after loading paper Paper recommendations Use only recommended paper or specialty media e Do not load wrinkled creased damp bent or curled paper e Flex fan and straighten paper before loading it eee ss QA aD pA F 7 D J L J e Do not use paper that has been cut or trimmed by hand e Do not mix paper sizes weights or types in the same stack e Make sure all sizes and types are set correctly in the printer control panel menus e Store paper per the manufacturer s recommendations Clearing jams 92 Identifying jams in the paper path The following illustration shows the path that paper travels through the printer The path varies depending on the input source tray or feeder and depending on whether a duplex two sided print job is being sent
29. or more ways to reduce your printer s environmental impact Note See the table for the multiple settings that change when you select an Eco Mode setting Choose To Energy Reduce energy use especially when the printer is idle e Printer engine motors do not start until a job is ready to print You may notice a short delay before the first page is printed e The printer enters Power Saver mode after one minute of inactivity Enable duplex 2 sided printing Energy Paper Use all the settings associated with Energy mode and Paper mode Off Use factory default settings for all settings associated with Eco Mode This setting supports the performance specifications for your printer To select an Eco Mode setting 1 From the printer control panel press 2 Press the arrow buttons until Settings appears and then press Q 3 Press the arrow buttons until General Settings appears and then press Q Minimizing your printer s environmental impact 27 4 Press the arrow buttons until Eco Mode appears and then press Q 5 Select the setting you want and then press Q Submitting changes appears Reducing printer noise Use Quiet Mode to reduce the printer noise Note See the table for the multiple settings that change when you select a Quiet Mode setting Reduce printer noise You may notice a reduction in processing speed e Printer engine motors do not start until a job is ready to print You may notice a short delay
30. packaged to a Lexmark designated location You are responsible for loss of or damage to a product in transit to the Remarketer or the Lexmark designated location When warranty service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service damaged beyond repair or if the product is not free of all legal obligations restrictions liens and encumbrances Before you present this product for warranty service remove all print cartridges programs data and removable storage media unless directed otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http support lexmark com Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints produced by any product Warranty service does not include r
31. section explain how to install the available cards you can also use them to locate a card for removal Available internal options Memory cards Printer memory e Flash memory e Fonts Accessing the system board to install internal options CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 As you face the printer the system board door is on the right side Open the system board door 2 Usethe following illustration to locate the appropriate connector Warning Potential Damage System board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any system board electronic components or connectors Additional printer setup 14 HTT Ethernet connector Note The Ethernet port is a feature on network models only USB port Memory card connector Optional card connector Optional card connector EN Parallel connector Installing a memory card A CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power
32. the default does not prevent a software program from sending print jobs that use another printer language Understanding printer menus 73 Menu item Description Print Area Sets the logical and physical printable area Normal Notes Whole Page e Normal is the factory default setting When attempting to print data in the non printable area defined by the Normal setting the printer clips the image at the boundary e The Whole Page setting allows the image to be moved into the non printable area defined by the Normal setting but the printer clips the image at the Normal setting boundary The Whole Page setting affects only pages printed using a PCL 5e interpreter This setting has no effect on pages printed using the PCL XL or PostScript interpreter Download Target Sets the storage location for downloads RAM Notes Flash RAM is the factory default setting e Flash appears only if a flash option is installed e Storing downloads in RAM is temporary Resource Save Specifies how the printer handles temporary downloads such as fonts and macros stored in RAM when the printer receives a job On that requires more memory than is available Notes e Off is the factory default setting Off sets the printer to retain the downloads only until memory is needed Downloads are deleted in order to process print jobs e The On setting retains the downloads during language changes and printer resets If the printer runs
33. the photoconductor kit and toner cartridge are together they are called a unit Clearing jams 95 4 Lift the flap in front of the printer and remove any jammed sheets 5 Align and insert the unit 6 Close the front door 7 Insert the tray 8 Press V Clearing jams 96 201 paper jam A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Open the front door and then remove the unit 2 Lift the flap in front of the printer and then remove any jammed sheets 3 Align and insert the unit 4 Close the front door 5 Press V Clearing jams 97 202 paper jam A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Open the front door and then remove the unit 2 Lift the flap in front of the printer and then remove any jammed sheets 3 Open the rear door Clearing jams 98 4 Remove the jam 5 Align and reinsert the unit 6 Close the rear door 7 Close the front door 8 Press V 231 paper jam A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching 1 Open the front door 2 Open the rear door Clearing jams 99 3 Remove the
34. the print quality test pages but first make sure the standard tray is loaded 1 Turn the printer off 2 Load letter or A4 size paper in the standard tray Load the paper stack toward the back of the tray as shown with the recommended print side facedown Notice the maximum fill line on the side of the tray to guide you Do not overfill the tray Print the print quality test pages 1 Turn the printer off 2 From the printer control panel hold down O and the right arrow button while turning the printer on 3 Release the buttons when CONFIG MENU appears 4 Press the arrow buttons until Prt Quality Pgs appears and then press Q The print quality test pages print 5 Press the arrow buttons until Exit Config Menu appears and then press Q Resetting the Printer appears briefly and then Ready appears Troubleshooting 116 Blank pages Try one or more of the following e Remove and reinstall the toner cartridge e Remove and reinstall the photoconductor kit If the printer still prints blank pages it may need to be serviced For more information contact Customer Support Characters have jagged or uneven edges If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and the software program Clipped images These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper si
35. the printer Troubleshooting and solving problems Help using the printer software Windows or Mac Help Opena printer software program or application and then click Help Click 2 to view context sensitive information Notes e The Help installs automatically with the printer software The printer software is located in the printer Program folder or on the desktop depending on your operating system Learning about the printer 7 What are you looking for The latest supplemental information updates and technical support Documentation Driver downloads Live chat support E mail support Telephone support Warranty information Find it here Lexmark Support Web site http support lexmark com Note Select your region and then select your product to view the appropriate support site Support telephone numbers and hours of operation for your region or country can be found on the Support Web site or on the printed warranty that came with your printer Record the following information located on the store receipt and the back of the printer and have it ready when you contact support so that they may serve you faster e Machine Type number e Serial number e Date purchased e Store where purchased Warranty information varies by country or region e n the US See the Statement of Limited Warranty included with this printer or at http support lexmark com e Rest of the world See the p
36. used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if the PS Smartswitch setting is On It uses the default printer language specified in the Setup menu if the PS SmartSwitch setting is Off Sets the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes e Onis the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PCL emulation if the PCL Smartswitch setting is On It uses the default printer language specified in the Setup menu if the PCL SmartSwitch setting is Off Understanding printer menus 67 Menu item Description NPA Mode Off Auto USB Buffer Disabled Auto Mac Binary PS ENA Address XXX XXX XXX XXX ENA Netmask XXX 2 XXX 2 XXX XXX ENA Gateway lt XXX gt lt XXX gt lt XXX gt lt XXX gt Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes e Auto is the factory default setting e Changing this setting causes the printer to restart Sets the size of the USB input buffer Notes Auto is the factory default setting The Disabled setting turns off job buffering Any jobs already buffered ar
37. will appear instead of Custom Type lt x gt Use this menu item to configure automatic tray linking Understanding printer menus 58 Menu item Description Set Type menu for Tray 2 Lets you specify the paper type loaded in Tray 2 Custom Type lt x gt Notes Plain Paper Card Stock e Custom Type x is the factory default setting Recycled e f available a user defined name will appear instead of Custom Labels Type x Bond Use this menu item to configure automatic tray linking Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Set Type menu for Manual Paper Lets you specify the paper type loaded in the multipurpose feeder Plain Paper Note Plain Paper is the factory default setting Card Stock Transparency Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Set Type menu for Manual Env Lets you specify the envelope type loaded in the multipurpose feeder Envelope Note Envelope is the factory default setting Rough Envelope Custom Type x Configure MP menu Description Configure MP Determines when the printer selects paper from the multipurpose feeder Cassette Notes Manual Cassette is the factory default setting e The Cassette setting configures the multipurpose feeder as an automatic paper source e When Manual is selected the multipurpose feeder can be used only for manual feed print jobs Un
38. 0 Laser advisory label A laser notice label may be affixed to this printer as shown DANGER Invisible laser radiation when cartridges are removed and interlock defeated Avoid exposure to laser beam Perigo Emiss o invis vel de laser quando os cartuchos s o removidos e a trava aberta Evite exposi o ao feixe Opasnost Nevidljivo lasersko zra enje kada su kasete uklonjene i poni tena sigurnosna veza Izbjegavati izlaganje zracima Pozor Nebezpe v skytu neviditeln ho laserov ho z en p i odstran n kazet a odblokov n pojistky Nevystavujte se paprsk m Fare Usynlig laserstraling nar tonerkassetterne fjernes og aflasning oph ves Undg at komme i kontakt med str len Pas op Onzichtbare laserstraling als cartridges worden verwijderd en vergrendeling open is Voorkom blootstelling aan de stralen Danger Radiations invisibles lors du retrait des cartouches et du d verouillage des loquets Eviter toute exposition au rayon laser Vaara N kym t nt lasers teily on varottava kun v rikasetit on poistettu ja lukitus on auki V lt s teelle altistumista Gefahr Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre Laserstrahl meiden Kivduvoc Adpatn akrivogoA a A amp iCep rav aqoipo vrai or Kao reg kai amp ov erep veral n ev aoq Aeia ATTOMUYETE TNV EKBEGN OTN SEU TWV akTivwv Figyelem A kazett k kiv telekor l thatatlan l zersug rz s l phet fel h
39. 10096 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Minimizing your printer s environmental impact 29 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling Boxes used to return the cartridges are also recycled To return Lexmark cartridges for reuse or recycling follow the instructions that came with your printer or cartridge and use the pre paid shipping label You can also 1 Visit our Web site at www lexmark com recycle 2 From the Toner Cartridges section select your country from the list 3 Follow the instructions on the computer screen Minimizing your printer s environmental impact 30 Loading paper and specialty media This section explains how to load the 250 and 550 sheet trays and the multipurpose feeder It also includes information about paper orientation setting the Paper Size and Paper Type and
40. 106 32 yy Replace unsupported cartridge 107 34 Short paper 107 35 Insufficient memory to support Resource Save feature 107 37 Insufficient memory for Flash Memory Defragment operation 107 37 Insufficient memory to collate job 107 38 Memory full 107 39 Complex page some data may not have printed 108 51 Defective flash detected 108 52 Not enough free space in flash memory for resources 108 Index 143 53 Unformatted flash detected 108 54 Standard network software error 108 56 Standard parallel port disabled 109 56 Standard USB port disabled 108 58 Too many flash options installed 109 58 Too many trays attached 109 59 Incompatible tray x 109 84 PC Kit life warning 109 84 Replace PC Kit 110 88 Cartridge is low 110 88 yy Replace cartridge 110 Close front door 105 Load input src with custom string 105 Load input src with custom type name 105 Load input src with size 105 Load input src with type size 105 Load manual feeder with custom string 106 Load manual feeder with custom type name 106 Load manual feeder with size 106 Load manual feeder with type size 105 Remove paper from standard output bin 106 printer options troubleshooting drawers 114 flash memory card 114 memory card 114 option not working 113 printer problems solving basic 110 printing directory list 53 font sample list 53 from Macintosh computer 49 from Windows 49 installing printer software 2
41. 2 finding information 7 publications 7 Web site 7 Finishing menu 74 firmware card installing 18 flash memory card installing 18 troubleshooting 114 font sample list printing 53 G General Settings menu 71 green settings Eco Mode 27 Quiet Mode 28 guidelines letterhead 50 information finding 7 installing options in driver 24 printer software 23 installing printer software adding options 24 J jams accessing 93 avoiding 92 identifying 93 paper path 93 understanding messages 93 jams avoiding cutting paper and specialty media 45 selecting paper and specialty media 45 jams clearing 200 95 201 97 202 98 231 99 233 101 234 101 235 102 24x 102 251 103 L labels paper tips 52 letterhead guidelines 50 loading 36 loading manual feeder 50 loading trays 50 linking trays 41 Load lt input src gt with lt custom string gt 105 Load lt input src gt with lt custom type name gt 105 Load lt input src gt with lt size gt 105 Load lt input src gt with lt type gt lt size gt 105 Load manual feeder with lt custom string 106 Load manual feeder with custom type name 106 Load manual feeder with size 106 Load manual feeder with type size 105 loading letterhead in manual feeder 50 letterhead in trays 50 multipurpose feeder 36 trays 32 M memory card installing 15 troubleshooting 114 menu settings loading on multiple printers 91 menu settings page printing 23 me
42. 23 3 From the main installation dialog click Install Printer and Software 4 Follow the instructions on the computer screen For Macintosh users 1 Close all open software applications 2 Insert the Software and Documentation CD 3 From the Finder desktop double click the printer CD icon that automatically appears 4 Double click the Install Printer and Software icon 5 Follow the instructions on the computer screen Using the World Wide Web 1 Go to the Lexmark Web site at www lexmark com 2 From the Drivers amp Downloads menu click Driver Finder 3 Select your printer and then select your operating system 4 Download the driver and install the printer software Updating available options in the printer driver Once the printer software and any options are installed it may be necessary to manually add the options in the printer driver to make them available for print jobs For Windows users 1 Open the Printers folder a Click cu or click Start and then click Run b Inthe Start Search or Run box type control printers C Press Enter or click OK The printer folder opens Select the printer Right click the printer and then select Properties Click the Install Options tab Under Available Options add any installed hardware options O uu A W N Click Apply For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print amp Fax 3 Select the prin
43. 3 menu settings page 23 network setup page 23 print quality test pages 53 publications finding 7 Q Quality menu 76 Quiet Mode 28 R recommended print side 45 recycled paper using 26 recycling 130 Lexmark packaging 29 Lexmark products 29 toner cartridges 30 WEEE statement 129 reducing noise 28 Remove paper from standard output bin 106 replacing photoconductor kit 85 toner cartridge 84 reports viewing 90 Reports menu 65 S safety information 5 6 setting paper size 31 paper type 31 Universal Paper Size 31 Setup menu 73 shipping the printer 88 Size Type menu 57 specialty media recommended print side 45 selecting 45 standard exit bin using 12 status of supplies checking 82 storing paper 46 supplies 82 supplies conserving 26 status of 82 storing 82 supplies ordering photoconductor kit 84 toner cartridges 83 supply notifications configuring 90 system board accessing 14 T tips card stock 52 envelopes 51 labels paper 52 transparencies 51 toner cartridge replacing 84 toner cartridges ordering 83 recycling 30 transparencies loading 36 tips 51 tray linking 42 tray unlinking 42 trays linking 41 42 loading 32 unlinking 42 troubleshooting checking an unresponsive printer 110 contacting Customer Support 126 solving basic printer problems 110 troubleshooting display display is blank 110 display shows only diamonds 110 troubleshooting paper feed message remains after jam is cleared 115 pa
44. EFULLY BEFORE USING THIS PRODUCT BY USING THIS PRODUCT YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID IF YOU ARE INSTALLING THIS PRODUCT FOR USE BY OTHER PARTIES YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS LEXMARK SOFTWARE LICENSE AGREEMENT This License Agreement Software License Agreement is a legal agreement between you either an individual or a single entity and Lexmark International Inc Lexmark that to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product The term Software Program includes machine readable instructions audio visual content such as images and recordings and associated media printed materials and electronic documentation whether incorporated into distributed with or for use with your Lexmark product 1 STATEMENT OF SOFTWARE LIMITED WARRANTY Lexmark warrants that the media e g diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship und
45. Eco Mode Minimizes the use of energy paper or specialty media Off Energy Notes e Off is the factory default setting Off resets the printer to its Energy Paper By r ap factory default settings Paper e The Energy setting minimizes the power used by the printer Performance may be affected but print quality is not e Energy Paper minimizes the use of power and of paper and specialty media e Paper minimizes the amount of paper and specialty media needed for a print job Performance may be affected but print quality is not Quiet Mode Reduces the amount of noise produced by the printer Notes On e Off is the factory default setting On sets the printer to run at half speed thus reducing noise Understanding printer menus 71 Menu item Description Run Initial Setup Yes No Alarms Cartridge Alarm Off Single Timeouts Power Saver Disabled 1 240 Timeouts Screen Timeout 15 sec 300 sec Timeouts Print Timeout Disabled 1 255 Timeouts Wait Timeout Disabled 15 65535 Print Recovery Auto Continue Disabled 5 255 Instructs the printer to run the setup wizard Notes Yes is the factory default setting e After completing the setup wizard by selecting Done at the Country select screen the default setting becomes No The display shows a message when the toner is low Notes e Off is the factory default setting The Toner is low message will appear as a warning e Single
46. FEEDER Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder CHECK THE GUIDES Move the guides in the tray to the correct positions for the paper size loaded Troubleshooting 114 THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it Paper jam message remains after jam is cleared The paper path is not clear Clear jammed paper from the entire paper path and then press Q Page that jammed does not reprint after you clear the jam In the Settings menu Jam Recovery is set to Off Set Jam Recovery to Auto or On Press _ Press the arrow buttons until Settings appears and then press Q a Press the arrow buttons until General Settings appears and then press Q Press the arrow buttons until Print Recovery appears and then press Q Press the arrow buttons until Jam Recovery appears and then press Q O a A W N Press the arrow buttons until On or Auto appears and then press Q Troubleshooting 115 Solving print quality problems The information in the following topics may help you solve print quality problems If these suggestions still do not correct the problem then contact Customer Support You may have a printer part that requires adjustment or replacement Isolating print quality problems To help isolate print quality problems print
47. HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it CHECK THE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING e For Windows users From Print Properties make sure the Paper Type setting matches the paper loaded in the tray e For Macintosh users From the Print dialog make sure the Paper Type setting matches the paper loaded in the tray e From the printer control panel Paper menu make sure the Paper Type setting matches the paper loaded in the tray THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 120 Print is too light These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light the Brightness setting is too light or the Contrast setting is too low e For Windows users From Print Properties change these settings e For Macintosh users 1 Choose File gt Print 2 Locate the drop down box under the Orientation pictures and then click the down button 3 Click Printer Features 4 Change the settings for Toner Darkness Brightness and Contrast e From the printer control panel Quality menu change these settings THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it CHECK T
48. HE PAPER Avoid textured paper with rough finishes CHECK THE PAPER TYPE SETTING e For Windows users From Print Properties make sure the Paper Type setting matches the paper loaded in the tray e For Macintosh users From the Print dialog make sure the Paper Type setting matches the paper loaded in the tray e From the printer control panel Paper menu make sure the Paper Type setting matches the paper loaded in the tray THE TONER IS LOW When 88 Cartridge low appears order a new toner cartridge THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge Troubleshooting 121 Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER Make sure you are using paper that meets the printer specifications Toner fog or background shading appears on the page These are possible solutions Try one or more of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge THERE IS TONER IN THE PAPER PATH Contact Customer Support Toner rubs off These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray CHECK THE PAPER TEXTURE SETTING Make sure the Paper Texture setting matches the paper loaded in the tray Troubleshooting 122 Toner specks These are possible solutions Try one or more
49. JOB Reduce the number and size of fonts the number and complexity of images and the number of pages in the job Troubleshooting 111 CHANGE THE PAGE PROTECT SETTING TO OFF 1 From the printer control panel press 2 Press the arrow buttons until Settings appears and then press Q Press the arrow buttons until General Settings appears and then press Q Press the arrow buttons until Print Recovery appears and then press Q Press the arrow buttons until Page Protect appears and then press Q O uU A W Press the arrow buttons until Of f appears and then press Q Job prints from the wrong tray or on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray Incorrect characters print Make sure the printer is not in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Tray linking does not work LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY 1 Load the same size and type of paper in each tray 2 Move the paper guides to the correct positions for the paper size loaded in each tray Make SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY 1 Print a menu settings page and compare the settings for each tray 2 If necessary adjust the settings from the Paper Size Type menu Note None of the paper sources trays or feeders
50. Lexmark International Inc erkl rer herved at dette produktet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Niniejszym Lexmark International Inc o wiadcza e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s A Lexmark International Inc declara que este este produto est conforme com os requisitos essenciais e outras disposi es da Diretiva 1999 5 CE Slovensky Lexmark International Inc t mto vyhlasuje e tento produkt sp a z kladn po iadavky a v etky pr slu n ustanovenia smernice 1999 5 ES Slovensko Lexmark International Inc izjavlja da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Svenska H rmed intygar Lexmark International Inc att denna produkt st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Statement of Limited Warranty Lexmark E360d and E360dn Lexmark International Inc Lexington KY This limited warranty applies to the United States and Canada For customers outside the U S refer to the country specific warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in thi
51. OSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PROGRAM OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT REGARDLESS OF THE NATURE OF THE CLAIM INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT TORT INCLUDING NEGLIGENCE OR STRICT LIABILITY AND EVEN IF LEXMARK OR ITS SUPPLIERS AFFILIATES OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE 4 U S A STATE LAWS This Software Limited Warranty gives you specific legal rights You may also have other rights that vary from state to state Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages so the above limitations may not apply to you 5 LICENSE GRANT Lexmark grants you the following rights provided you comply with all terms and conditions of this License Agreement a Use You may Use one 1 copy of the Software Program The term Use means storing loading installing executing or displaying the Software Program If Lexmark has licensed the Software Program to you for concurrent use you must limit the number of authorized users to the number specified in your agreement wit
52. Power consumption Watts The product is generating hard copy output from electronic inputs Copying The product is generating hard copy output from hard copy original documents The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Power Saver This product is designed with an energy saving mode called Power Saver The Power Saver Mode is equivalent to the Sleep Mode The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity Notices 131 The Power Saver Mode is automatically engaged after this product is not used for a specified period of time called the Power Saver Timeout Factory default Power Saver Timeout for this product in minutes By using the configuration menus the Power Saver Timeout can be modified between 1 minute and 240 minutes Setting the Power Saver Timeout to a low value reduces energy consumption but may increase the response time of the product Setting the Power Saver Timeout to a high value maintains a fast response but uses more energy Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power consumption disconnect the power supply cord from the wall outlet Total energy usage It is sometimes helpful to
53. PrOD MS osr cue a DOT INEE P RETI Poe Ga TIN Eu MUI EDU EPUM 116 Embedded Web Server does NOt OD8n css iii eot ebeetve rero ba ed pir pae PAESI antes rbi aa 125 Contacting Customer SUD DO lic es teemete Poco desta dei chi qux tpa ome E utoa eru E pi ue pe ten uv eodd STRE RECS 126 NOCO S i oooceiaosd aee aaa a Sod cec LAU Product IOI o dif HO RC EE NER REUS 127 Sell Tea a Oto Ck c RE TERRE PME 127 Power CONS UINIPE OMe sedeo pee rep rue baul dnd basin acad feos t ditt tese cn SUR EMIL Ner ut dene ur p s 131 ale p RENTRER LOL Contents 4 Safety information CAUTION POTENTIAL INJURY See the enclosed Safety Sheet before making any cable or electrical connection Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible Do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions N CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the
54. Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Auto Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages e Off sets the printer to never reprint jammed pages Print Recovery Lets the printer successfully print a page that may not have printed Page Protect otherwise Notes On e Off is the factory default setting Off prints a partial page when there is not enough memory to print the whole page e On sets the printer to process the whole page so that the entire page prints Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes Restore Now Do Not Restore is the factory default setting Do Not Restore keeps the user defined settings Restore Now returns all printer settings to the factory default settings except those in the Network Ports menu All downloads stored in RAM are deleted Downloads stored in flash memory are not affected Setup menu Description Printer Language Sets the default printer language PCL Emulation PS Emulation Notes e PostScript emulation uses a PS interpreter for processing print jobs PCL emulation uses a PCL interpreter for processing print jobs e The factory default printer language is PCL Emulation e Setting a printer language as
55. View Factory Def None Specifies the number of lines that print on each page Notes e 60 is the US factory default setting 64 is the international factory default setting e The printer sets the amount of space between each line based on the Lines per Page Paper Size and Orientation settings Select the desired Paper Size and Orientation before setting Lines per Page Sets the printer to print on A4 size paper Notes e 198 mm is the factory default setting e The 203 mm setting sets the width of the page to allow the printing of eighty 10 pitch characters Specifies whether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting Specifies whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes e Off is the factory default setting e None is not an available selection It is displayed only when it is selected by the PCL 5 interpreter e None ignores the Select Paper Feed command e 0 199 allows a custom setting to be assigned Displays the factory default setting assigned to each tray drawer or feeder Understanding printer menus 80 Menu item Description Tray Renumber Returns all tray dr
56. a a biztons gi kapcsol nem m k dik Ker lj k el a l zersugarat Pericolo Emissione di radiazioni laser durante la rimozione delle cartucce e del blocco Evitare l esposizione ai raggi Fare Usynlig laserstr ling nar kassetter tas ut og sperren er satt ut av spill Unnga eksponering Niebezpieczenstwo niewidoczne promieniowanie laserowe po wyjeciu kasety i wylaczeniu blokady Unika ekspozycji na wiazke Onacuo lIpu cHATbIX kaprpukax n HapyLWeEHUN doukcau HeBAnauwoe rnaay nasepHoe usnyyeHve Vla6eraitre Bo3nelicrBMs nyua Pozor Nebezpe enstvo nevidite n ho laserov ho iarenia pri odobrat ch kazet ch a odblokovanej poistke Nevystavujte sa l om Peligro Se producen radiaciones l ser invisibles al extraer los cartuchos con el interbloqueo desactivado Evite la exposici n al haz de l ser Varning Osynlig laserstralning n r kassetterna r borttagna och sp rren avaktiverad Undvik att uts tta dig f r str len E URA ee OW HF A A TE A eB COLS IE RE a EOE OE RO ER FS ER DOES Be BE Be ROY EE GS GLY ST RST gt GRE OR ERE CE ATOR T 7 feR AM yVORASH ADYA BETRE R AZUL U JESIKBIUS d RICK SRWESICUT FSU Power consumption Product power consumption The following table documents the power consumption characteristics of the product Note Some modes may not apply to your product Mode Description
57. address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the IP address in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Maintaining the printer 82 Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions visit the Lexmark Web Site at www lexmark com or contact the place where you purchased the printer Note All life estimates for printer supplies assume printing on letter or A4 size plain paper Ordering toner cartridges When 88 Cartridge is Lowappears or when the print becomes faded you may be able to extend the life of the toner cartridge 1 Remove the toner cartridge 2 Firmly shake the cartridge side to side and front to back several times to redistribute toner 3 Reinsert the cartridge and continue printing Note Repeat this procedure multiple times until the print remains faded and then replace the cartridge Recommended toner cartridges and part numbers Part name Lexmark Return Program Cartridge Regular cartridge For the US and Canada Toner cartridge E260A11A E260A21A High Yield Toner cartridge E360H11A E360H21A For Europe the Middle East and Africa Toner cartridge E260A11E E260A21E E360H11E E360H21E High Y
58. al law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility For Lexmark technical support visit http support lexmark com For information on supplies and downloads visit www lexmark com If you don t have access to the Internet you c
59. an contact Lexmark by mail Lexmark International Inc Bldg 004 2 CSC 740 New Circle Road NW Lexington KY 40550 USA O 2010 Lexmark International Inc All rights reserved Notices 127 UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Trademarks Lexmark Lexmark with diamond design and MarkVision are trademarks of Lexmark International Inc registered in the United States and or other countries Mac and the Mac logo are trademarks of Apple Inc registered in the U S and other countries PCL is a registered trademark of the Hewlett Packard Company PCL is Hewlett Packard Company s designation of a set of printer commands language and functions included in its printer products This printer is intended to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands All other trademarks are the property of their respective owners Federal Communications Commission FCC compliance information statement This product has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful inter
60. anel Make sure the printer is on and Ready appears Press _ Press the arrow buttons until Settings appears and then press Q Press the arrow buttons until General Settings appears and then press Q Press the arrow buttons until Timeouts appears and then press Q Press the arrow buttons until Power Saver appears and then press Q vw OUOU BP W N PBe Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver mode and then press 7 Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle Recycling Lexmark products To return Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com recycle 2 Find the product type you want to recycle and then select your country from the list 3 Follow the instructions on the computer screen Recycling Lexmark packaging Lexmark continually strives to minimize packaging Less packaging helpsto ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are
61. ark in writing of any intended reverse engineering reverse assembly or reverse compilation You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program ADDITIONAL SOFTWARE This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement TERM This License Agreement is effective unless terminated or rejected You may reject or terminate this license at any time by destroying all copies of the Software Program together with all modifications documentation and merged portions in any form or as otherwise described herein Lexmark may terminate your license upon notice if you fail to comply with any of the terms of this License Agreement Upon such termination you agree to destroy all copies of the Software Program together with all modifications documentation and merged portions in any form TAXES You agree that you are responsible for payment of any taxes including without limitation any goods and services and personal property taxes resulting from this Agreement or your Use of the Software Program LIMITATION ON ACTIONS No action regardless of form arising out of this Agreement may be brought by either party more than two years after the cause of action has arisen except as provided under applicable law APPLICABLE LAW This Agreement is governed by the laws of the Commonwealth o
62. awer and feeder assignments to the factory default settings Restore Defaults Yes No Understanding printer menus 81 Maintaining the printer Periodically certain tasks are required to maintain optimum print quality Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding 2 Remove all paper from the printer 3 Dampen a clean lint free cloth with water Warning Potential Damage Do not use household cleaners or detergents as they may damage the finish of the printer 4 Wipe only the outside of the printer Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your printer 5 Make sure all areas of the printer are dry before beginning a new print job Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to e Direct sunlight e Temperatures above 35 C 95 F e High humidity above 80 e Salty air Corrosive gases Heavy dust Checking the status of supplies from a network computer Note The computer must be connected to the same network as the printer 1 Type the printer IP
63. be installed in the printer and operating properly for this menu item to be available e Nocancels the format request e Selecting Yes deletes all data stored in flash memory Understanding printer menus 77 A Menu item Defragment Flash No Yes Hex Trace Activate Coverage Estimator On PostScript menu Print PS Error On Font Priority Resident Flash Description Prepares the flash memory to receive new data by retrieving lost storage space Warning Potential Damage Do not turn off the printer while the flash memory is defragmenting Notes An optional flash memory card must be installed in the printer and operating properly for this menu item to be available The flash memory card must not be Read Write or Write protected e No cancels the defragment request e Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory When formatting is complete the downloads are loaded back into flash memory Assists in isolating the source of a print job problem Notes e When Activate is selected all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed e To exit Hex Trace turn the printer off or reset the printer Provides an estimate of the percentage coverage of black on a page The estimate is printed on a separator page Note Off is the factory default setting Description Print
64. cated on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement Warning Potential Damage Damage to the printer caused by improper moving is not covered by the printer warranty Moving the printer to another location The printer and options can be safely moved to another location by following these precautions Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 88 Administrative support Finding advanced networking and administrator information For more advanced system support tasks see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator s Guide on the Lexmark Web site at http support lexmark com Using the Embedded Web Server If the printer is installed on a network the Embedded Web Server is available for a range of functions including e Viewing a virtual display of the printer control panel Checking the status of the printer supplies e Configuring printer settings e Configuring network
65. cation des r glementations d Industry Canada l utilisation d une antenne de gain sup rieur est strictement interdite Pour emp cher toute interf rence radio au service faisant l objet d une licence cet appareil doit tre utilis l int rieur et loin des fen tres afin de garantir une protection optimale Si le mat riel ou son antenne d mission est install l ext rieur il doit faire l objet d une licence L installateur de cet quipement radio doit veiller ce que l antenne soit implant e et dirig e de mani re n mettre aucun champ HF d passant les limites fix es pour l ensemble de la population par Sant Canada Reportez vous au Code de s curit 6 que vous pouvez consulter sur le site Web de Sant Canada www hc sc gc ca rpb Le terme IC pr c dant le num ro de d accr ditation inscription signifie simplement que le produit est conforme aux sp cifications techniques d Industry Canada Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lex
66. ck Printer Settings 5 Enter the IP addresses of the source and target printers Note To add additional target printers click the Add Target IP button 6 Click Copy Printer Settings Restoring the factory default settings From the printer control panel press Press the arrow buttons until Settings appears and then press Q Press the arrow buttons until General Settings appears and then press Q Press the arrow buttons until Factory Defaults appears and then press Q U A U N Pe Press the arrow buttons until Restore Now appears and then press Q Wait for Submitting Changes to appear momentarily followed by Restoring Factory Defaults before the printer returns to Ready Warning Potential Damage Restore Now returns all printer settings to the factory default settings except Network Port menu settings All downloads stored in RAM are deleted Downloads stored in flash memory are not affected Administrative support 91 Clearing jams Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred When there is more than one jam the number of jammed pages is displayed Note Jam recovery is set to Auto by default When jam recovery is set to Auto the memory that holds the image of the page may be re used after the page is printed if the memory is needed for another use This can occur before the paper exits the printer Therefore a jammed page may or may
67. cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage System board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any system board electronic components or connectors Additional printer setup 15 An optional memory card can be purchased separately and attached to the system board To install the memory card 1 Turn the printer off 2 Access the system board 3 Unpack the memory card Note Avoid touching the connection points along the edge of the card 4 Align the memory card with its connector on the system board 5 Push open the latches on both ends of the memory connector Warning Potential Damage Memory cards are easily damaged by static electricity Touch a grounded metal surface before you touch a memory card Note Memory cards designed for other printers may not work with your printer 6 Push the memory card into the connector until the latches click into place Additional printer setup 16 10 11 12 13 14 15 16 It may require some force to fully seat the card Ensure that each latch fits over the notch on each end of the card Close the system board door Turn the printer back on Open the printers folder a Click us or click Start and then click Run b Inthe Start Search or
68. d by the Universal Setup menu 5 Press to return to the Ready state Specify a feed direction Short Edge is the factory default setting for feed direction for Universal paper settings The Feed Direction menu does not appear from the Universal Setup menu unless the long edge setting for Universal paper is less than what the printer can feed If necessary specify whether the short or long edge of the paper enters the printer first 1 From the Universal Setup menu press the arrow buttons until Feed Direction appears and then press Q 2 Press the arrow buttons until Short Edge or Long Edge appears and then press 3 Press to return to the Ready state Loading trays 1 Pull the tray completely out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam Loading paper and specialty media 32 2 Squeeze and slide the guides to the correct position for the paper size you are loading squeeze and slide the length guide backwards to accommodate the length of paper J For long paper like A4 or legal you are loading Loading paper and specialty media 33 If you are loading A6 size paper a Squeeze and slide the length guide toward the center of the tray to the A5 size position b Raise the A6 backstop Notes e Tray 1 accommodates only 150 sheets of A6 size paper Notice the maximum fill line on the A6 backstop which indicates the maximum height for loadin
69. d in the tray CHECK THE PAGE SIZE SETTING Before sending the job to print specify the correct page size in Print Properties the Print dialog or the software program Paper curl These are possible solutions Try one or more of the following CHECK THE PAPER TYPE SETTING e For Windows users From Print Properties make sure the Paper Type setting matches the paper loaded in the tray e For Macintosh users From the Print dialog make sure the Paper Type setting matches the paper loaded in the tray e From the printer control panel Paper menu make sure the Paper Type setting matches the paper loaded in the tray THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY e Load paper from a fresh package e Store paper in its original wrapper until you use it Troubleshooting 119 Print is too dark N ABC DEF These are possible solutions Try one or more of the following CHECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark the Brightness setting is too dark or the Contrast setting is too high e For Windows users From Print Properties change these settings e For Macintosh users 1 Choose File gt Print 2 Locate the drop down box under the Orientation pictures and then click the down button 3 Click Printer Features 4 Change the settings for Toner Darkness Brightness and Contrast e From the printer control panel Quality menu change these settings THE PAPER
70. d other data stored in flash memory Upgrade to a larger capacity flash memory e Press and then press V to cancel printing 53 Unformatted flash detected Try one or more of the following e Press the arrow buttons until Continue appears and then press V to continue printing e Formatthe flash memory If the error message remains the flash memory may be defective and require replacing 54 Standard network software error Try one or more of the following e Press the arrow buttons until Continue appears and then press O to continue printing e Turn the printer off and then back on to reset the printer Upgrade flash the network firmware in the printer or print server 56 Standard USB port disabled Try one or more of the following e The printer discards any data received through the USB port Press 9 to clear the message and continue printing e Make sure the USB Buffer menu item is not set to Disabled Troubleshooting 108 56 Standard parallel port disabled Try one or more of the following e The printer discards any data received through the parallel port Press to clear the message and continue printing e Make sure the Parallel Buffer menu item is not set to Disabled 58 Too many flash options installed Try one or more of the following e Turn the printer off and then remove extra flash options 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the excess flash memor
71. derstanding printer menus 59 Paper Texture menu Menu item Description Plain Texture Smooth Normal Rough Card Stock Texture Smooth Normal Rough Transparency Texture Smooth Normal Rough Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough Envelope Texture Smooth Normal Rough Rough Envelope Texture Rough Letterhead Texture Smooth Normal Rough Preprinted Texture Smooth Normal Rough Specifies the relative texture of the paper loaded Note Normal is the factory default setting Specifies the relative texture of the card stock loaded Notes e Normal is the factory default setting e Settings appear only if card stock is supported Specifies the relative texture of the transparencies loaded Note Normal is the factory default setting Specifies the relative texture of the recycled paper loaded Note Normal is the factory default setting Specifies the relative texture of the labels loaded Note Normal is the factory default setting Specifies the relative texture of the bond paper loaded Note Rough is the factory default setting Specifies the relative texture of the envelopes loaded Note Normal is the factory default setting Specifies the relative texture of the envelopes loaded Note Rough is the factory default setting Specifies the relative texture of the letterhead paper loaded Note Normal is the facto
72. e printed before normal processing is resumed The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether the Resource Save setting is On or Off Changing this setting causes the printer to restart Sets the printer to process Macintosh binary PostScript print jobs Notes Auto isthe factory default setting e The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs Sets the network address information for an external print server that is attached to the printer using a USB cable Note This menu item is available only if the printer is attached to an external print server through the USB port Sets the netmask information for an external print server that is attached to the printer using a USB cable Note This menu item is available only if the printer is attached to an external print server through the USB port Sets the gateway information for an external print server that is attached to the printer using a USB cable Note This menu item is available only if the printer is attached to an external print server through the USB port Understanding printer menus 68 Parallel menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it regardless of the default printer language Notes
73. e Save is set to On or Off To increase the maximum size range for the Parallel Buffer disable the USB and network buffers Changing this setting automatically resets the printer Advanced Status Enables bidirectional communication through the parallel port Notes e Onisthe factory default setting e The Off setting disables parallel port negotiation Understanding printer menus 69 Menu item Description Protocol Fastbytes Standard Honor Init Off On Parallel Mode 2 On Off Mac Binary PS Auto On Off ENA Address lt XXX gt lt KXXX gt lt KKXKX gt lt KKXX gt ENA Netmask lt XXX gt lt XXX gt lt XXX gt lt XXX gt ENA Gateway XXX XXX XXX XXX Specifies the parallel port protocol Notes e Fastbytes is the factory default setting It provides compatibility with most existing parallel ports and is the recommended setting The Standard setting tries to resolve parallel port communication problems Determines whether the printer honors printer hardware initialization requests from the computer Notes e Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Determines whether the parallel port data is sampled on the leading or trailing edge of strobe Note On is the factory default setting Sets the pr
74. ection Specifies the feed direction Short Edge Long Edge Notes e Short Edge is the factory default setting Long Edge appears only if the longest edge is shorter than the maximum length supported in the tray Reports menu Reports menu Description Menu Settings Page Prints a report containing information about paper loaded into trays installed memory the total page count alarms timeouts the printer control panel language the TCP IP address the status of supplies and the status of the network connection Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings such as the TCP IP address information Notes e This menu item appears as Network x Setup Page when there is more than one network option installed e This menu item is available only on network printers or printers connected to print servers Print Fonts Prints a report in English of all the fonts available for the printer language currently PCL Fonts set in the printer PostScript Fonts Note A separate list is available for PCL and PostScript emulations Each emulation report contains print samples and information about the available fonts for each language Understanding printer menus 65 A Menu item Print Directory Asset Report Description Prints a list of all the re
75. eder in order to print from that source Envelope Notes e Paper is the factory default setting Universal Setup menu These menu items are used to specify the height width and feed direction of the Universal Paper Size The Universal Paper Size is a user defined paper size It is listed with the other paper size settings and includes similar options such as support for duplex printing and printing multiple pages on one sheet Menu item Description Units of Measure Identifies the units of measure Inches Notes Millimeters e Inches is the US factory default setting Millimeters is the international factory default setting Portrait Width Sets the portrait width 3 14 17 inches 76 360 mm Notes e fthe width exceeds the maximum then the printer uses the maximum width allowed e 8 5 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 216 mm is the international factory default setting Millimeters can be increased in 1 mm increments Understanding printer menus 64 Menu item Description Portrait Height Sets the portrait height 3 14 17 inches 76 360 mm Notes e If the height exceeds the maximum then the printer uses the maximum height allowed e 14 inches is the US factory default setting Inches can be increased in 0 01 inch increments e 356 mm is the international factory default setting Millimeters can be increased in 1 mm increments Feed Dir
76. en turn the printer on CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off 2 Unplug the printer from the wall outlet 3 Check the connection between the option and the printer MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list If the option is not listed reinstall it IVIAKE SURE THE OPTION IS SELECTED From the program you are using select the option Mac OS 9 users should make sure the printer is set up in the Chooser Troubleshooting 113 Drawers These are possible solutions Try one or more of the following IVIAKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out 2 Check for paper jams or misfeeds 3 Make sure the guides are aligned against the edges of the paper 4 Insert the tray RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on Flash memory card Make sure the flash memory card is securely connected to the printer system board Memory card Make sure the memory card is securely connected to the printer system board Solving paper feed problems Paper frequently jams These are possible solutions Try one or more of the following CHECK THE PAPER Use recommended paper and other specialty media For more information see Paper and specialty media guidelines on page 44 IVIAKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR
77. ence and 2 this device must accept any interference including interference that may cause undesired operation of the device Notices 132 This device has been designed to operate only with the antenna provided Use of any other antenna is strictly prohibited per regulations of Industry Canada To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met Industry Canada Canada Cet appareil est conforme la norme RSS 210 d Industry Canada Son fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interf rences et 2 il doit accepter toute interf rence re ue y compris celles risquant d alt rer son fonctionnement Cet appareil a t concu pour fonctionner uniquement avec l antenne fournie L utilisation de toute autre antenne est strictement interdite par la r glementation d Industry Canada En appli
78. epair of failures caused by Modification or unauthorized attachments Accidents misuse abuse or use inconsistent with Lexmark user s guides manuals instructions or guidance Unsuitable physical or operating environment Maintenance by anyone other than Lexmark or a Lexmark authorized servicer Operation of a product beyond the limit of its duty cycle Use of printing media outside of Lexmark specifications Refurbishment repair refilling or remanufacture by a third party of products supplies or parts Products supplies parts materials such as toners and inks software or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THIS PRODUCT AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND SATISFACTORY QUALITY ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO Notices 136 WARRANTIES EXPRESS OR IMPLIED WILL APPLY AFTER THIS PERIOD ALL INFORMATION SPECIFICATIONS PRICES AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE Limitation of liability Your sole remedy under this limited warranty is set forth in this document For any claim concerning performance or nonperformance of Lexmark
79. er from the standard exit bin CHECK TO SEE IF THE TRAY IS EMPTY Load paper in the tray IVIAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED Verify that you installed the correct printer software for your printer model Open the Software and Documentation CD to check which software is installed For more information see Installing printer software on page 23 Make sure the model number of the software matches the model number of your printer To verify that the printer software is the most current check the Lexmark Web site at www lexmark com IVIAKE SURE THE PRINTER IS CONNECTED TO THE NETWORK Print a network setup page and check that the status shows Connected If the status is Not Connected check the network cables and then try printing the network setup page again Contact your system support person to make sure the network is functioning correctly Copies of the printer software are also available on the Lexmark Web site at www lexmark com IVIAKE SURE YOU ARE USING A RECOMMENDED USB PARALLEL OR ETHERNET CABLE For more information visit the Lexmark Web site at www lexmark com IVIAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer to make sure they are secure For more information see the setup documentation that came with the printer Job takes longer than expected to print These are possible solutions Try one or more of the following REDUCE THE COMPLEXITY OF THE PRINT
80. er normal use during the warranty period The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end user This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty Notices 137 2 DISCLAIMER AND LIMITATION OF WARRANTIES EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW LEXMARK AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM AS IS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO TITLE NON INFRINGEMENT MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ABSENCE OF VIRUSES ALL WITH REGARD TO THE SOFTWARE PROGRAM TO THE EXTENT LEXMARK CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE LEXMARK LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90 DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY This Agreement is to be read in conjunction with certain statutory provisions as that may be in force from time to time that imply warranties or conditions or impose obligations on Lexmark that cannot be excluded or modified If any such provisions apply then to the extent Lexmark is able Lexmark hereby l
81. erence for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859 232 3000 Notices 128 Modular component notice Wireless equipped models contain the following modular component s Lexmark regulatory type model LEX M04 001 FCC ID IYLLEXMO4001 IC 2376A M04001 Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 Note Some modes may not apply to your product 1 meter average sound pressure dBA Printing 53 dBA Values are subject to change See www lexmark com for current values Waste from Electrical and Electronic Equipment WEEE directive E The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union We encourage the recycling of our products If you have further questions about recycling options visit the Lexmark Web site at www lexmark com for your local sales office phone number Static sensitivity notice This symbol identifies static sensitive parts
82. erms at the time of download Use of the Freeware by you shall be governed entirely by the terms and conditions of such license TRANSFER You may transfer the Software Program to another end user Any transfer must include all software components media printed materials and this License Agreement and you may not retain copies of the Software Program or components thereof The transfer may not be an indirect transfer such as a consignment Prior to the transfer the end user receiving the transferred Software Program must agree to all these License Agreement terms Upon transfer of the Software Program your license is automatically terminated You may not rent sublicense or assign the Software Program except to the extent provided in this License Agreement and any attempt to do so shall be void UPGRADES To Use a Software Program identified as an upgrade you must first be licensed to the original Software Program identified by Lexmark as eligible for the upgrade After upgrading you may no longer use the original Software Program that formed the basis for your upgrade eligibility LIMITATION ON REVERSE ENGINEERING You may not alter decrypt reverse engineer reverse assemble reverse compile or otherwise translate the Software Program except as and to the extent expressly permitted to do so by applicable law for the purposes of inter operability error correction and security testing If you have such statutory rights you will notify Lexm
83. ers esee nnne enne N E ness nnns 91 RESLOMME the factory default set LIBBS seutestse opto iN poc tete a BO P Rene eeRPI DI Ste IT DX eir ct Posi So EIC Ie sa tO DO edu dt 91 Clearing Jal Sissis nets tesa esu c n0eoqueEus iaaa Oe POMC A ID TETTE a a a 92 Iae ntitving jams Im the Pap r palliuscet user iint Ier aus adea eva vete Coe bere aeos e E 93 Understanding jam messages and lOCAtIONS cccssscccseccesceeseccenceesseceeeceescceeeccencesesetseecessectsececneeeeegess 93 PIU Bolo iMi INE T SE I IU 95 Contents 3 ZONA ADE Mc D T DU LU MUT 97 202 DADC EVA E T UMP 98 231 02 91 Ml 1g edem tu Se eae RRC oer E en Mets Me e ee DIM PRU rae SUM 99 Poor OL glk dee ee REN er A OD DTE 101 VAST DADE Al RU TET S 101 DSO WAST M NET E OUI 102 PAK Dao SF Ra Et E DD 102 23 VO AOS IIR E TOO TUO 103 TF OUDICSNOOUINE TT anaa UD Understanding printer TriesSdBOS d mesvetes or ptput tt voted too usur veo EX Cv EU uve Fut pueesk bance sod iore v PvE PUE 105 Solving basic printer DrODIE MS kissed ice emt etm daa eie b o e abra obe evene bo Page epe e ho Dr ede a v uid 110 Printer control panel display is blank or displays only GiAMONAS cccceccceseecsscceeceeseceeeceeeeeeeneeees 110 Solving DANUNE DFODIBITIS seio baut mtt n enbubes vacent aana 111 SOIV IIE QD ELON Dr ODIEN UTD 113 Solving paper teed DrODIefJis sst eie siti eee o iN ese eii e p Et Eu Ite tap tue utet sa 114 SONNE DEIBEdualitV
84. es for each print job Note 1 is the factory default setting Specifies whether blank pages are inserted in a print job Note Do Not Print is the factory default setting Stacks the pages of a print job in sequence when printing multiple copies Notes e Off is the factory default setting e The On setting stacks the print job sequentially e Both settings print the entire job the number of times specified by the Copies menu setting Specifies whether blank separator sheets are inserted Notes e None is the factory default setting e Between Copies inserts a blank sheet between each copy of a print job if Collation is set to On If Collation is set to Off a blank page is inserted between each set of printed pages such as after all page 1 s and after all page 2 s Between Jobs inserts a blank sheet between print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing transparencies or inserting blank pages in a document for notes Specifies the paper source for separator sheets Notes e Tray 1 standard tray is the factory default setting e From the Paper menu Configure MP must be set to Cassette in order for Multi Purpose Feeder to appear as a menu setting Understanding printer menus 75 Menu item Description N up pages side Off 2 Up 3 Up e Off is the factory default setting Specifies that multiple page images be printed on one side of a she
85. et of paper Notes 4 Up e The number selected is the number of page images that will print per side 6 Up 9 Up 12 Up 16 Up N up Ordering Specifies the positioning of multiple page images when using N up pages sides Horizontal Reverse Horizontal Reverse Vertical Vertical Notes e Horizontal is the factory default setting e Positioning depends on the number of images and whether the images are in portrait or landscape orientation Orientation Specifies the orientation of a multiple page sheet Auto Note Auto is the factory default setting The printer chooses between portrait and Landscape landscape Portrait N up Border Prints a border around each page image when using N up pages sides None Note None is the factory default setting Solid Quality menu Description Print Resolution Specifies the printed output resolution 300 dpi Note 600 dpi is the factory default setting The printer driver default is 2400 Image Q 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enhances the printed quality of small fonts and graphics Off Fonts Notes Horizontally Off is the factory default setting Vertically Both Directions Isolated Fonts applies this setting only to text Horizontally darkens horizontal lines of text and images Vertically darkens vertical lines of text and images Both Directions darkens horizontal and vertical lines on text and images Isolated darkens isola
86. etterhead or on other specialty media you do not keep in a tray Opening the multipurpose feeder 1 Grasp the handle and pull the multipurpose feeder door down Loading paper and specialty media 36 2 Grasp the raised handle and pull the extension forward 3 Grasp the handle and pull the extension so it flips forward 4 Guide the extension down gently so the multipurpose feeder is extended fully and open Loading paper and specialty media 37 Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide and move the guides out fully 2 Prepare the paper or specialty media for loading e Flex sheets of paper or paper labels back and forth to loosen them and then fan them Do not fold or crease the paper or labels Straighten the edges on a level surface Ss pum Ii ee E LE IIIA on e Hold transparencies by the edges and then fan them Straighten the edges on a level surface Note Avoid touching the print side of the transparencies Be careful not to scratch them Loading paper and specialty media 38 e Flex a stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface Note Fanning prevents the edges of envelopes from sticking together It also helps them feed properly to avoid jams Do not fold or crease envelopes 3 Load the paper or specialty media Notes e Do not fo
87. f Kentucky United States of America No choice of law rules in any jurisdiction shall apply The UN Convention on Contracts for the International Sale of Goods shall not apply UNITED STATES GOVERNMENT RESTRICTED RIGHTS The Software Program has been developed entirely at private expense Rights of the United States Government to use the Software Program is as set forth in this Agreement and as restricted in DFARS 252 227 7014 and in similar FAR provisions or any equivalent agency regulation or contract clause CONSENT TO USE OF DATA You agree that Lexmark its affiliates and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services Notices 139 16 17 18 19 EXPORT RESTRICTIONS You may not a acquire ship transfer or reexport directly or indirectly the Software Program or any direct product therefrom in violation of any applicable export laws or b permit the Software Program to be used for any purpose prohibited by such export laws including without limitation nuclear chemical or biological weapons proliferation AGREEMENT TO CONTRACT ELECTRONICALLY You and Lexmark agree to form this License Agreement electronically This means that when you click the Agree or Yes button on t
88. f any other tray To unlink a tray using the Paper menu change the Paper Type and Paper Size settings so that they do not match the settings of any other tray 1 2 From the Paper menu make sure the Type setting for example Plain Paper letterhead Custom Type lt x gt for the tray you want to unlink does not match the Type setting of any other tray If the name that best describes your paper is used by linked trays assign a different Paper Type name to the tray such as Custom Type lt x gt or assign your own custom name Make sure the Size setting for example letter A4 statement for the tray you want to unlink does not match the Size setting of any other tray Note Paper Size settings are not automatic they must be set manually from the Paper menu Warning Potential Damage Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray The temperature of the fuser varies according to the specified Paper Type Paper may not be properly processed if an inaccurate Paper Type is selected Creating a custom name for a paper type If the printer is on a network you can use the Embedded Web Server to define a name other than Custom Type x for each of the custom paper types that are loaded 1 uU A uU N Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer print a network setup page and locate the addres
89. feeder are based on 75 g m 20 Ib paper Load up to Tray 1 Vinyl pharmacy or dual sided labels are not supported Use paper 250 sheets of paper labels only Single sided paper labels designed for laser printers are 150 sheets of A6 size paper supported for occasional use 50 paper labels 50 transparencies Tray 2 Only one optional drawer may be installed on the printer at a time 250 or 550 sheets of paper The maximum amount of paper that can be loaded depends on 50 paper labels whether you have an optional 250 or 550 sheet tray Vinyl pharmacy or dual sided labels are not supported Use paper labels only Single sided paper labels designed for laser printers are supported for occasional use Multipurpose feeder Feed paper into the multipurpose feeder only to the point where 50 sheets of paper its leading edge can contact the paper guides Do not force the paper into the feeder 15 paper labels 10 transparencies 10 sheets of card stock 7 envelopes Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is empty paper feeds from the next linked tray When the Size and Type settings are the same for any trays the trays are automatically linked The Size and Type settings for all trays must be set from the Paper menu Loading paper and specialty media 41 Unlinking trays Unlinked trays have settings that are not the same as the settings o
90. feeding Before using these types of paper for laser electrophotographic printing consult your paper supplier Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer for example if the paper curls excessively under normal printing conditions Conserving supplies There are a number of ways you can reduce the amount of paper and toner you use when printing You can Minimizing your printer s environmental impact 26 Use both sides of the paper You can control whether print appears on one or two sides of the paper by selecting 2 sided printing from the Print dialog or the Lexmark Toolbar Place multiple pages on one sheet of paper You can print up to 16 consecutive pages of a multiple page document onto one side of a single sheet of paper by selecting a setting from the Multipage printing N Up section of the Print dialog Check your first draft for accuracy Before printing or making multiple copies of a document e Use the preview feature which you can select from the Print dialog or the Lexmark Toolbar to see how the document will look before you print it e Print one copy of the document to check its content and format for accuracy Avoid paper jams Carefully select and load paper to avoid paper jams For more information see Avoiding jams on page 92 Saving energy Using Eco Mode Use Eco Mode to quickly select one
91. ference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interf
92. figure a Universal paper size For more information see Configuring Universal paper settings on page 31 Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm 8 3 x 11 in or larger Paper and specialty media guidelines 48 Printing This chapter covers printing printer reports and job cancelation Selection and handling of paper and specialty media can affect how reliably documents print For more information see Avoiding jams on page 92 and Storing paper on page 46 Printing a document Printing a document 1 Load paper into a tray or feeder 2 From the printer control panel Paper menu set the Paper Size Type to match the loaded paper 3 Send the print job For Windows users a With a document open click File Print b Click Properties Preferences Options or Setup and then adjust the settings as needed Note To print on a specific size or type of paper adjust the paper size or type settings to match the loaded paper or select the appropriate tray or feeder c Click OK and then click OK For Macintosh users a Customize the settings as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File gt Print If necessary click the disclosure triangle to see more
93. ftware under license from Adobe Systems Incorporated Copyright 1995 2007 Adobe Macromedia Software LLC All rights reserved Adobe Reader and Flash are trademarks of Adobe Systems Incorporated Notices 140 Index Numerics 250 sheet drawer installing 19 30 yy Invalid refill change cartridge 106 31 yy Replace defective or missing cartridge 106 32 yy Cartridge part number unsupported by device 106 32 yy Replace unsupported cartridge 107 34 Short paper 107 35 Insufficient memory to support Resource Save feature 107 37 Insufficient memory for Flash Memory Defragment operation 107 37 Insufficient memory to collate job 107 38 Memory full 107 39 Complex page some data may not have printed 108 51 Defective flash detected 108 52 Not enough free space in flash memory for resources 108 53 Unformatted flash detected 108 54 Standard network software error 108 550 sheet drawer installing 19 56 Standard parallel port disabled 109 56 Standard USB port disabled 108 58 Too many flash options installed 109 58 Too many trays attached 109 59 Incompatible tray x 109 84 PC Kit life warning 109 84 Replace PC Kit 110 88 Cartridge is low 110 88 yy Replace cartridge 110 A attaching cables 22 C cables Ethernet 22 parallel 22 USB 22 calling Customer Support 126 canceling a job from Macintosh 54 from Windows 54 canceling print jobs from printer control panel 54 card stock loading 36 tips 52 checking an unrespon
94. g A6 size paper Do not try to overload the tray e A6 size paper cannot be loaded in Tray 2 Note Use the size indicators on the bottom of the tray to help position the guide 3 Flexa stack of paper back and forth to loosen the sheets and then fan them Do not fold or crease the paper Straighten the edges on a level surface C Ii E 87 77 Dt ED 4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown Note The maximum fill line on the width guide indicates the maximum height for loading paper Do not load A6 size paper to the maximum fill line the tray holds only 150 sheets of A6 size paper Loading paper and specialty media 34 Maximum fill line Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown 5 Squeeze and slide the guides to lightly touch the side of the stack Loading paper and specialty media 35 6 Insert the tray 7 Ifthe paper type you loaded differs from the type that was previously loaded in the tray then change the Paper Size Type setting from the printer control panel Paper menu Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or specialty media such as card stock transparencies paper labels and envelopes You may also want to use the multipurpose feeder for single page print jobs on l
95. ge that jammed does not reprint 115 troubleshooting print incorrect characters print 112 incorrect margins 119 job prints from wrong tray 112 job prints on wrong paper 112 job takes longer than expected 111 jobs do not print 111 Large jobs do not collate 112 paper curl 119 paper frequently jams 114 tray linking does not work 112 unexpected page breaks occur 113 troubleshooting print quality blank pages 117 characters have jagged edges 117 Index 144 clipped images 117 ghost images 118 gray background 118 poor transparency quality 123 print is too dark 120 print is too light 121 print quality test pages 116 skewed print 122 solid black streaks 125 solid white streaks 125 streaked horizontal lines 123 streaked vertical lines 124 toner fog or background Shading 122 toner rubs off 122 toner specks 123 troubleshooting printer options drawers 114 flash memory card 114 memory card 114 option not working 113 U Universal Paper Size 64 setting 31 Universal Setup menu 64 unlinking trays 42 USB menu 67 USB port 22 Utilities menu 77 V viewing reports 90 virtual display how to access 89 W Web site finding 7
96. h Lexmark You may not separate the components of the Software Program for use on more than one computer You agree that you will not Use the Software Program in whole or in part in any manner that has the effect of overriding modifying eliminating obscuring altering or de emphasizing the visual appearance of any trademark trade name trade dress or intellectual property notice that appears on any computer display screens normally generated by or as a result of the Software Program b Copying You may make one 1 copy of the Software Program solely for purposes of backup archiving or installation provided the copy contains all of the original Software Program s proprietary notices You may not copy the Software Program to any public or distributed network Notices 138 10 11 12 13 14 15 c Reservation of Rights The Software Program including all fonts is copyrighted and owned by Lexmark International Inc and or its suppliers Lexmark reserves all rights not expressly granted to you in this License Agreement d Freeware Notwithstanding the terms and conditions of this License Agreement all or any portion of the Software Program that constitutes software provided under public license by third parties Freeware is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware whether in the form of a discrete agreement shrink wrap license or electronic license t
97. h the manufacturer or vendor to verify that The labels can withstand temperatures up to 210 C 410 F without sealing excessive curling wrinkling or releasing hazardous emissions Note Labels can be printed at a higher fusing temperature up to 220 C 428 F if Label Weight is set to Heavy Select this setting using the Embedded Web Server or from the printer control panel Paper menu Label adhesives face sheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure without delaminating oozing around the edges or releasing hazardous fumes Do not use labels with slick backing material Use full label sheets Partial sheets may cause labels to peel off during printing resulting in a jam Partial sheets also contaminate the printer and the cartridge with adhesive and could void the printer and cartridge warranties Do not use labels with exposed adhesive Do not print within 1 mm 0 04 in of the edge of the label of the perforations or between die cuts of the label Be sure adhesive backing does not reach to the sheet edge Zone coating of the adhesive at least 1 mm 0 04 in away from edges is recommended Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible remove a 2 mm 0 06 in strip on the leading and driver edge and use a non oozing adhesive Portrait orientation works best especially when printing bar codes Tips on usi
98. hat came with the printer and then skim the User s Guide to learn how to perform basic tasks To get the most out of your printer read the User s Guide carefully and make sure you check the latest updates on our Web site We re committed to delivering performance and value with our printers and we want to make sure you re satisfied If you do encounter any problems along the way one of our knowledgeable support representatives will be delighted to help you get back on track fast And if you find something we could do better please let us know After all you are the reason we do what we do and your suggestions help us do it better Finding information about the printer Initial setup instructions Setup documentation The setup documentation came e Connecting the printer with the printer and is also available on the Lexmark Web site at http support lexmark com Installing the printer software Additional setup and instructions for using the printer User s Guide The User s Guide is available on the Selecting and storing paper and specialty media Software and Documentation CD Loading paper For updates check our Web site at http support lexmark com Performing printing depending on your printer model Configuring printer settings Viewing and printing documents and photos Setting up and using printer software Setting up and configuring the printer on a network depending on your printer model Caring for and maintaining
99. heffield points produces the best print quality Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to 48 hours before printing Extend the time several days if the storage or transportation environment is very different from the printer environment Thick paper may also require a longer conditioning period Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 90 g m 16 24 Ib bond paper grain long paper is recommended Paper and specialty media guidelines 44 Fiber content Most high quality xerographic paper is made from 100 chemically treated pulped wood This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality Paper containing fibers such as cotton can negatively affect paper handling Unacceptable paper The following paper types are not recommended for use with the printer e Chemically treated papers used to make copies without carbon paper also known a
100. his page or use this product you acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with the intent to sign a contract with Lexmark CAPACITY AND AUTHORITY TO CONTRACT You represent that you are of the legal age of majority in the place you sign this License Agreement and if applicable you are duly authorized by your employer or principal to enter into this contract ENTIRE AGREEMENT This License Agreement including any addendum or amendment to this License Agreement that is included with the Software Program is the entire agreement between you and Lexmark relating to the Software Program Except as otherwise provided for herein these terms and conditions supersede all prior or contemporaneous oral or written communications proposals and representations with respect to the Software Program or any other subject matter covered by this License Agreement except to the extent such extraneous terms do not conflict with the terms of this License Agreement any other written agreement signed by you and Lexmark relating to your Use of the Software Program To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement the terms of this License Agreement shall control ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash Flash Lite and or Reader technology by Adobe Systems Incorporated This Product contains Adobe Flash player so
101. ield Toner cartridge For the Asia Pacific Region including Australia and New Zealand Toner cartridge E260A11P E260A21P E360H11P E360H21P E260A11L E260A21L E360H11L E360H21L High Yield Toner cartridge For Latin America Toner cartridge High Yield Toner cartridge Maintaining the printer 83 Ordering a photoconductor kit Depending on your printer model the printer issues a message or a light sequence to let you know the photoconductor kit is near its end of life At this time order a photoconductor kit You can also see the status of the photoconductor kit by printing a network setup page Part name Part number Replacing supplies Replacing the toner cartridge When 88 Cartridge is lowappears or when you experience faded print remove the toner cartridge Firmly shake it side to side and front to back several times to redistribute the toner and then reinsert it and continue printing When shaking the cartridge no longer improves the print quality replace the toner cartridge Note You can check to see approximately how much toner is left in your cartridge by printing a menu settings page To replace the toner cartridge 1 Open the front door by pressing the button on the left side of the printer and lowering the door Maintaining the printer 84 3 Unpack the new toner cartridge Warning Potential Damage When replacing a toner cartridge do not leave the new cartridge exposed to direct light for a
102. imits its liability for breach of those provisions to one of the following providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program The Software Program may include internet links to other software applications and or internet web pages hosted and operated by third parties unaffiliated with Lexmark You acknowledge and agree that Lexmark is not responsible in any way for the hosting performance operation maintenance or content of such software applications and or internet web pages 3 LIMITATION OF REMEDY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ANY AND ALL LIABILITY OF LEXMARK UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U S DOLLARS OR THE EQUIVALENT IN LOCAL CURRENCY YOUR SOLE REMEDY AGAINST LEXMARK IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS UPON PAYMENT OF WHICH LEXMARK SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU IN NO EVENT WILL LEXMARK ITS SUPPLIERS SUBSIDIARIES OR RESELLERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT EXEMPLARY PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES LOST SAVINGS INTERRUPTION OF USE OR ANY LOSS OF INACCURACY IN OR DAMAGE TO DATA OR RECORDS FOR CLAIMS OF THIRD PARTIES OR DAMAGE TO REAL OR TANGIBLE PROPERTY FOR L
103. ing excessively or releasing hazardous emissions e For the best performance use envelopes made from 90 g m 24 Ib bond paper Use up to 105 g m 28 Ib bond weight for envelopes as long as the cotton content is 2596 or less All cotton envelopes must not exceed 90 g m 24 Ib bond weight Use only new envelopes e To optimize performance and minimize jams do not use envelopes that Have excessive curl or twist Are stuck together or damaged in any way Printing 51 Have windows holes perforations cutouts or embossing Have metal clasps string ties or folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have bent corners Have rough cockle or laid finishes e Adjust the width guides to fit the width of the envelopes Note A combination of high humidity over 6096 and the high printing temperature may wrinkle or seal envelopes Tips on using labels Print samples on the labels being considered for use before buying large quantities Note Use only paper label sheets Vinyl pharmacy and dual sided labels are not supported For detailed information on label printing characteristics and design see the Card Stock amp Label Guide available on the Lexmark Web site at http support lexmark com When printing on labels Use labels designed specifically for laser printers Check wit
104. inter to process Macintosh binary PostScript print jobs Notes Auto isthe factory default setting e The Off setting filters print jobs using the standard protocol The On setting processes raw binary PostScript print jobs Sets the network address netmask and gateway information for an external print server that is attached to the printer using a parallel cable Note This menu is available only if the printer is attached to an external print server through the parallel port Sets the network address netmask and gateway information for an external print server that is attached to the printer using a parallel cable Note This menu is available only if the printer is attached to an external print server through the parallel port Sets the network address netmask and gateway information for an external print server that is attached to the printer using a parallel cable Note This menu is available only if the printer is attached to an external print server through the parallel port Understanding printer menus 70 Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note All languages may not be available for all printers Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese
105. inters C Press Enter or click OK The printers folder opens 2 Double click the printer icon 3 Select the job to cancel 4 From the keyboard press Delete From the Windows taskbar When you send a job to print a small printer icon appears in the right corner of the taskbar 1 Double click the printer icon A list of print jobs appears in the printer window 2 Select a job to cancel 3 From the keyboard press Delete Printing 54 For Macintosh users In Mac OS X version 10 5 or later 1 From the Apple menu choose System Preferences 2 Click Print amp Fax and then double click the printer icon 3 From the printer window select the job to cancel 4 From the icon bar at the top of the window click the Delete icon In Mac OS X version 10 4 and earlier 1 From the Go menu choose Applications 2 Double click Utilities and then double click Printer Setup Utility or Print Center 3 Double click the printer icon 4 From the printer window select the job to cancel 5 From the icon bar at the top of the window click the Delete icon Printing 55 Understanding printer menus Menus list Paper Menu Default Source Size Type Configure MP Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Settings General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu PostScript Menu PCL Emul Menu Reports Menu Settings Page Device Statistics Network Setup Page Print
106. k on Open the printers folder a Click Us or click Start and then click Run b Inthe Start Search or Run box type control printers C Press Enter or click OK The printers folder opens Right click the icon of your printer Click Properties Click Install Options Click Ask Printer Click OK Click OK and then close the printers folder Additional printer setup 21 Attaching cables 1 Connect the printer to a computer or a network For a local connection use a USB or parallel cable e For a network connection use an Ethernet cable 2 Connect the power cord to the printer first and then to a wall outlet Ethernet port USB port Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur Parallel port Power cord socket Additional printer setup 22 Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly Note If you have not made any menu item settings changes yet then the menu settings page lists all the factory default settings Once you select and save other settings from the menus they replace the factory default settings as user default settings A user default setting remains in effect until you access the menu again choose another value and save it
107. mark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Notices 133 Tower IIl 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 Products equipped with 2 4GHz Wireless LAN option are in conformity with the protection requirements of EC Council directives 2004 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment CE Operation is allowed in all EU and EFTA countries but is restricted to indoor use only Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lexmark International Technology Hungaria Kft 8 Lechner d n fasor Millennium Tower Ill 1095 Budapest HUNGARY A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative po adavky a dal mi p slu n mi ustan
108. ms If there are basic printer problems or the printer is unresponsive make sure e The power cord is plugged into the printer and a properly grounded electrical outlet The electrical outlet is not turned off by any switch or breaker e The printer is not plugged into any surge protectors uninterrupted power supplies or extension cords Other electronic equipment plugged into the outlet is working e The printer is turned on Check the printer power switch e The printer cable is securely attached to the printer and the host computer print server option or other network device e All options are properly installed e The printer driver settings are correct Once you have checked each of these possibilities turn the printer off wait for about 10 seconds and then turn the printer back on This often fixes the problem Printer control panel display is blank or displays only diamonds The printer self test failed Turn the printer off wait about 10 seconds and then turn the printer back on If Performing Self Test and Ready do not appear turn the printer off and contact Customer Support Troubleshooting 110 Solving printing problems Jobs do not print These are possible solutions Try one or more of the following IVIAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of pap
109. mukainen Fran ais Par la pr sente Lexmark International Inc d clare que l appareil ce produit est conforme aux exigences fondamentales et autres dispositions pertinentes de la directive 1999 5 CE Magyar Alul rott Lexmark International Inc nyilatkozom hogy a term k megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak slenska H r me l sir Lexmark International Inc yfir v a essi vara er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Con la presente Lexmark International Inc dichiara che questo questo prodotto conforme ai requisiti Notices 134 Latviski Ar so Lexmark International Inc deklar ka Sis izstradajums atbilst Direktivas 1999 5 EK butiskajam prasibam un citiem ar to saistitajiem noteikumiem 1999 5 EB direktyvos nuostatas Malti Bil prezenti Lexmark International Inc jiddikjara li dan il prodott huwa konformi mal htigijiet essenzjali u ma dispozizzjonijiet o rajn relevanti li jinsabu fid Direttiva 1999 5 KE iuo Lexmark International Inc deklaruoja kad is produktas atitinka esminius reikalavimus ir kitas Nederlands Hierbij verklaart Lexmark International Inc dat het toestel dit product in overeenstemmingis met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Norsk
110. n extended period of time Extended light exposure can cause print quality problems 4 Rotate the cartridge in all directions to distribute the toner 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit Push the toner cartridge in as far as it will go The cartridge clicks into place when correctly installed 6 Close the front door Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warningor84 Replace PC Kit onthe display You can also see the status of the photoconductor kit by printing a menu settings page When 84 PC Kit life warningor84 Replace PC Kit first appears you should immediately order a new photoconductor kit While the printer may continue to function properly after the photoconductor kit has reached its official end of life print quality significantly decreases Note The photoconductor kit is one item only Maintaining the printer 85 1 Turn the printer off 2 Open the front door by pressing the button on the left side of the printer and lowering the front door 3 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle Note The photoconductor kit and toner cartridge form a unit Place the unit on a flat clean surface Maintaining the printer 86
111. nents The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power cord Do not subject the power cord to abrasion or stress Do not pinch the power cord between objects such as furniture and walls If any of these things happen a risk of fire or electrical shock results Inspect the power cord regularly for signs of such problems Remove the power cord from the electrical outlet before inspecting it Refer service or repairs other than those described in the user documentation to a professional service person CAUTION SHOCK HAZARD To avoid the risk of electric shock when cleaning the exterior of the printer unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding Safety information 5 A CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm See the product User s Guide for additional safety information SAVE THESE INSTRUCTIONS Safety information 6 Learning about the printer Thank you for choosing this printer We ve worked hard to make sure it will meet your needs To start using your new printer right away use the setup materials t
112. ng card stock Card stock is heavy single ply specialty media Many of its variable characteristics such as moisture content thickness and texture can significantly impact print quality Print samples on the card stock being considered for use before buying large quantities Printing 52 When printing on card stock e Make sure the Paper Type is Card Stock e Select the appropriate Paper Texture setting Be aware that preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper handling problems e Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210 C 410 F without releasing hazardous emissions e Do not use preprinted card stock manufactured with chemicals that may contaminate the printer Preprinting introduces semi liquid and volatile components into the printer Use grain short card stock when possible Printing information pages For more information on printing information pages see Printing a menu settings page on page 23 and Printing a network setup page on page 23 Printing a font sample list To print samples of the fonts currently available for your printer 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Reports appears and then press Q 4 Press the arrow buttons until Print Fonts appears and then press Q 5 Press the arrow buttons
113. nus Configure MP 59 Custom Types 64 Default Source 57 diagram of 56 Finishing 74 General Settings 71 Network 66 Paper Loading 63 Paper Texture 60 Paper Weight 61 parallel 69 PCL Emul 79 PostScript 78 Quality 76 Reports 65 Setup 73 Size Type 57 Universal Setup 64 USB 67 Utilities 77 moving the printer 88 Index 142 multipurpose feeder loading 36 N Network menu 66 network setup page 23 Networking Guide 89 noise emission levels 129 notices 128 129 130 131 132 133 O options 250 sheet drawer 19 550 sheet drawer 19 firmware card 18 flash memory card 18 memory card 15 memory cards 14 ordering toner cartridges 83 p paper characteristics 44 letterhead 45 loading multipurpose feeder 36 preprinted forms 45 recommended print side 45 recycled 26 selecting 45 setting size 31 setting type 31 Storing 46 unacceptable 45 Universal Paper Size 64 Universal size setting 31 paper capacities multipurpose feeder 41 trays 41 paper feed troubleshooting message remains after jam is cleared 115 page that jammed does not reprint 115 paper jams avoiding 92 identifying 93 paper path 93 paper jams clearing 200 95 201 97 202 98 231 99 233 101 234 101 235 102 24x 102 251 103 paper labels loading 36 Paper Loading menu 63 paper sizes supported by the printer 47 paper stop using 12 Paper Texture menu 60 paper types duplex support 46 supported by printer 46 where to load 46 Paper Weight menu 61
114. oblems For the best print quality try asample of the paper or specialty media before buying large quantities Paper characteristics The following paper characteristics affect print quality and reliability Consider these characteristics when evaluating new paper stock Weight The printer trays can automatically feed paper weights up to 90 g m 24 Ib bond grain long paper The multipurpose feeder can automatically feed paper weights up to 163 g m 43 Ib bond grain long Paper lighter than 60 g m 16 Ib might not be stiff enough to feed properly causing jams For best performance use 75 g m 20 Ib bond grain long paper For paper smaller than 182 x 257 mm 7 2 x 10 1 in we recommend 90 g m 24 Ib or heavier paper Note Duplex printing is supported only for 60 90 g m 16 24 Ib bond paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where itis exposed to high temperatures Storing paperunwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it properly If paper is too smooth it can cause paper feeding or print quality issues Always use paper between 100 300 Sheffield points smoothness between 150 250 S
115. of the following THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge THERE IS TONER IN THE PAPER PATH Contact Customer Support Transparency print quality is poor CHECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer CHECK THE PAPER TYPE SETTING Load transparencies and make sure the Paper Type setting is set to Transparency Streaked horizontal lines These are possible solutions Try one or more of the following THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties the print dialog or the printer control panel select another tray or feeder to feed the paper for the job Troubleshooting 123 THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge IVIAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser Check the paper path around the fuser area N CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE MAY BE EXCESS TONER IN THE PAPER PATH Contact Customer Support Streaked vertical lines These are possible solutions Try one or more of the following THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties the Print dialog or the printer control panel select another tray or feeder to feed paper fo
116. ong for 60 to 90 g m weight paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Paper and specialty media guidelines 45 Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality For best results store paper where the temperature is 21 C 70 F and the relative humidity is 40 Most label manufacturers recommend printing in a temperature range of 18 to 24 C 65 to 75 F with relative humidity between 40 and 60 Store paper in cartons when possible on a pallet or shelf rather than on the floor Store individual packages on a flat surface Do not store anything on top of individual paper packages Supported paper sizes types and weights The following tables provide information on standard and optional paper sources and the types of paper they
117. options 2 From the Print dialog and pop up menus adjust the settings as needed Note To print on a specific paper type adjust the paper type setting to match the loaded paper or select the appropriate tray or feeder 3 Click Print Printing 49 Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead Use the following table to determine which direction to load the letterhead Source or process Print side and paper orientation e Standard 250 sheet tray Printed letterhead design is placed facedown The top edge of the sheet with the logo is placed at the front of the tray e Optional 250 sheet tray e Optional 550 sheet tray Duplex two sided printing from Printed letterhead design is placed faceup The top edge of the sheet with the logo is trays placed at the rear of the tray Manual feeder simplex printing Preprinted letterhead design is placed faceup The top edge of the sheet with the logo should enter the manual feeder first Note Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers Printing 50 Source or process Print side and paper orientation Manual feeder duplex printing Preprinted letterhead design is placed facedown The top edge of the sheet with the logo should enter the manual feeder last Note Check with the manufacturer or vendor to determine whether the chosen
118. or Flash Memory Defragment operation Try one or more of the following e Pressthearrow buttons until Continue appears and then press to stop the defragment operation and continue printing Delete fonts macros and other data in printer memory e Install additional printer memory 37 Insufficient memory to collate job Try one or more of the following e Press the arrow buttons until Continue appears and then press to print the portion of the job already stored and begin collating the rest of the print job e Cancel the current print job 38 Memory full Try one or more of the following Press the arrow buttons until Continue appears and then press O to clear the message e Cancel the current print job Troubleshooting 107 Install additional printer memory 39 Complex page some data may not have printed Try one or more of the following e Press the arrow buttons until Continue appears and then press O to clear the message and continue printing e Cancel the current print job Install additional printer memory 51 Defective flash detected Try one or more of the following e Replace the defective flash memory card e Press the arrow buttons until Continue appears and then press to clear the message and continue printing 52 Not enough free space in flash memory for resources Try one or more of the following Press V to clear the message and continue printing e Delete fonts macros an
119. or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable INNO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of the possibility of such damages Lexmark is not liable for any claim by you based on a third party claim This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark Lexmark s and its Suppliers and Remarketers limitations of remedies are not cumulative Such Suppliers and Remarketers are intended beneficiaries of this limitation Additional rights Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages so the limitations or exclusions contained above may not apply to you This limited warranty gives you specific legal rights You may also have other rights that vary from state to state LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAR
120. out of memory downloads are not deleted Print All Order Sets the order in which the print jobs are printed Alphabetical Note Alphabetical is the factory default setting Oldest First Newest First Finishing menu Description Sides Duplex Specifies whether duplex 2 sided printing is set as the default for all print jobs 1 sided 2 sided Notes e 1 sided is the factory default setting To set 2 sided printing from the software program for Windows users click File gt Print and then click Properties Preferences Options or Setup for Macintosh users choose File gt Print and then adjust the settings from the Print dialog and pop up menus Understanding printer menus 74 Menu item Description Duplex Binding Long Edge Short Edge Blank Pages Do Not Print Print Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray lt x gt Multi Purpose Feeder Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Notes Long Edge is the factory default setting Long Edge specifies that binding be placed on the left edge of portrait pages and the top edge of landscape pages Short Edge specifies that binding be placed on the top edge of portrait pages and the left edge of landscape pages Specifies a default number of copi
121. oven mi sm rnice 1999 5 ES Dansk Lexmark International Inc erkl rer herved at dette produkt overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt Lexmark International Inc dass sich das Ger t dieses Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Spole nost Lexmark International Inc t mto prohla uje e v robek tento v robek je ve shod se z kladn mi 2 YMMOPQOONETAI lIPO2 TI OYZIOAEI2 ATIAITHZEI2 KAI TIZ AOINE 2XETIKE2 AIATA El2 TH OAHTIA 1999 5 EK English Hereby Lexmark International Inc declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC EAAnvikh ME THN NAPOYZA H LEXMARK INTERNATIONAL INC AHAONEI OTI AYTO TO NPOION Espa ol Por medio de la presente Lexmark International Inc declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE Eesti K esolevaga kinnitab Lexmark International Inc et seade see toode vastab direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele muudele asjakohastele s tetele Suomi Lexmark International Inc vakuuttaa t ten ett t m tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sit koskevien direktiivin ehtojen
122. pecifies the relative weight of the transparencies loaded in a specific tray Note Normal is the factory default setting Specifies the relative weight of the recycled paper loaded in a specific tray Note Normal is the factory default setting Understanding printer menus 61 Menu item Description Labels Weight Specifies the relative weight of the labels loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Rough Envelope Weight Specifies the relative weight of the rough envelopes loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Letterhead Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Light Weight Specifies the relative weight of the pape
123. plete the following steps 1 Open the front door and then remove the unit 2 Lift the flap at the front of the printer and then remove any jammed sheets of paper that are short lengths of paper 3 Align and insert the unit 4 Close the front door 5 Press V Clearing jams 104 Troubleshooting Understanding printer messages When Manual Feeder appears on the display it refers to the multipurpose feeder Close door Close the front door of the printer Load lt input src gt with lt custom type name gt Try one or more of the following Load the specified paper to clear the message and continue printing e Cancel the current job Load input src with custom string Try one or more of the following Load the specified paper to clear the message and continue printing e Cancel the current job Load input src with size Try one or more of the following e Load the paper tray or other source with the correct paper type and size e Cancel the current job Load input src with type size Try one or more of the following Load the paper tray or other source with the correct paper type and size e Cancel the current job Load manual feeder with type size Try one or more of the following e Load the multipurpose feeder with the correct paper type and size Wait for the message to clear and then continue printing The printer manually overrides the request
124. preprinted letterhead is acceptable for laser printers Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities When printing on transparencies Feed transparencies from the standard 250 sheet tray or the multipurpose feeder Use transparencies designed specifically for laser printers Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 175 C 350 F without melting discoloring offsetting or releasing hazardous emissions Note Transparencies can be printed at a temperature up to 180 C 356 F if Transparency Weight is set to Heavy and Transparency Texture is set to Rough Select these settings using the Embedded Web Server or from the printer control panel Paper menu To prevent print quality problems avoid getting fingerprints on the transparencies e Before loading transparencies fan the stack to prevent sheets from sticking together e We recommend Lexmark part number 70X7240 for letter size transparencies and Lexmark part number 12A5010 for A4 size transparencies Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities When printing on envelopes Use envelopes designed specifically for laser printers Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 210 C 410 F without sealing wrinkling curl
125. r the job THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge IVIAKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser Check the paper path around the fuser area Warning Potential Damage Do not touch the photoconductor on the underside of the photoconductor kit Use the cartridge handle whenever you are holding the cartridge A CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Clear any paper you see THERE MAY BE EXCESS TONER IN THE PAPER PATH Contact Customer Support Troubleshooting 124 Solid black or white streaks appear on transparencies or paper IN A gt BC DHF DEF These are possible solutions Try one or more of the following IVIAKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect choose a different fill pattern from your software program CHECK THE PAPER TYPE Try a different type of paper For transparencies use only ones recommended by the printer manufacturer e Make sure the Paper Type setting matches what is loaded in the tray or feeder e Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder IVIAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the tone
126. r loaded in a specific tray Light Heavy Weight Specifies the relative weight of the paper loaded in a specific tray Heavy Rough Cotton Weight Specifies the relative weight of the paper loaded in a specific tray Light Note Normal is the factory default setting Normal Heavy Custom lt x gt Weight Specifies the relative weight of the custom paper type loaded in a specific tray Light Normal Notes Heavy e Normal is the factory default setting e Settings appear only if the custom type is supported Understanding printer menus 62 Paper Loading menu Menu item Description Recycled Loading Off Duplex Bond Loading Off Duplex Letterhead Loading Off Duplex Preprinted Loading Off Duplex Colored Loading Off Duplex Light Loading Off Duplex Heavy Loading Off Duplex Custom lt x gt Loading Off Duplex Notes e Duplex determines how the paper is loaded Determines the paper loading direction for all jobs that specify Recycled as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Bond as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Letterhead as the paper type Note Off is the factory default setting Determines the paper loading direction for all jobs that specify Preprinted as the paper type Note Off is the factory default setting
127. r to extend the life of the cartridge and then reinstall it THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one Embedded Web Server does not open These are possible solutions Try one or more of the following CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on and connected to the same network CHECK THE NETWORK SETTINGS Depending on the network settings you may need to type https instead of http before the printer IP address to access the Embedded Web Server For more information see your system administrator Troubleshooting 125 Contacting Customer Support When you call Customer Support describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page In the U S or Canada call 1 800 539 6275 For other countries or regions visit the Lexmark Web site at http support lexmark com Troubleshooting 126 Notices Product information Product name Lexmark E360d and E360dn Machine type 4513 Model s 420 430 Edition notice August 2011 The following paragraph does not apply to any country where such provisions are inconsistent with loc
128. rce any paper into the multipurpose feeder Overfilling may cause jams e Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiters which are located on the guides Load paper transparencies and card stock with the recommended print side faceup and the top edge entering the printer first For more information on loading transparencies see the packaging the transparencies came Loading paper and specialty media 39 Load letterhead with the logo faceup and the top edge entering the printer first e Load envelopes with the flap side down and the stamp location in the position shown The stamp and address are shown to illustrate the proper orientation for loading envelopes Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack Loading paper and specialty media 40 5 Slide the paper gently into the multipurpose feeder until it comes to a stop Paper should lie flat in the multipurpose feeder Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled 6 From the printer control panel set the Paper Size and Paper Type Paper tray capacities The capacities of the trays and the multipurpose
129. rinted warranty that came with your printer Selecting a location for the printer When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options leave enough room for them also It is important to e Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard Provide a flat sturdy and stable surface e Keep the printer Away from the direct airflow of air conditioners heaters or ventilators Free from direct sunlight humidity extremes or temperature fluctuations Clean dry and free of dust e Allow the following recommended amount of space around the printer for proper ventilation Learning about the printer 8 N M N ES Right side 200 mm 8 in 4 utsde 127mm 05in Printer configurations Basic model The following illustration shows the printer front with its basic features or parts Learning about the printer 9 Front door release button Paper stop Standard exit bin System board door Standard 250 sheet tray Tray 1 Multipurpose feeder door L3 Printer control panel Front door The following illustration shows the printer back with its basic features or parts Learning about the printer 10 cy Rear door Ethernet port B G pem o a fewn s mmenewensmda Deme 7 Cr ferese Power switch Locking device port
130. ry default setting Specifies the relative texture of the preprinted paper loaded Note Normal is the factory default setting Understanding printer menus 60 Menu item Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough Cotton Texture Rough Custom lt x gt Texture Smooth Normal Rough Paper Weight menu Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Description Specifies the relative texture of the colored paper loaded Note Normal is the factory default setting Specifies the relative texture of the paper loaded Note Normal is the factory default setting Specifies the relative texture of the paper loaded Note Normal is the factory default setting Specifies the relative texture of the paper loaded Note Rough is the factory default setting Specifies the relative texture of the custom paper loaded Notes e Normal is the factory default setting e Settings appear only if the custom type is supported Description Specifies the relative weight of the paper loaded in a specific tray Note Normal is the factory default setting Specifies the relative weight of the card stock loaded in a specific tray Notes e Normal is the factory default setting e Settings appear only if card stock is supported S
131. s a page containing the PostScript error Note Off is the factory default setting Establishes the font search order Notes e Resident is the factory default setting e Aformatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available The optional flash memory card cannot be Read Write Write or password protected e Job Buffer Size must not be set to 100 Understanding printer menus 78 PCL Emul menu Menu item Description Specifies the set of fonts available Font Source Resident Download Flash All Font Name x Symbol Set x PCL Emulation Settings Point Size 1 00 1008 00 PCL Emulation Settings Pitch 0 08 100 PCL Emulation Settings Orientation Portrait Landscape Notes Resident is the factory default setting It shows the factory default set of fonts downloaded into RAM Download appears only if downloaded fonts exist It shows all the fonts downloaded into RAM Flash appears only if a flash option containing fonts is installed A flash option must be properly formatted and cannot be Read Write Write or password protected All shows all fonts available to any option Displays a specific font and the option where it is stored Notes Courier is the factory default setting e The font source abbreviation is R for Resident M1 for Flash and S for Download Specifies the font ID and font name that
132. s carbonless papers carbonless copy paper CCP or no carbon required NCR paper e Preprinted papers with chemicals that may contaminate the printer e Preprinted papers that can be affected by the temperature in the printer fuser e Preprinted papers that require a registration the precise print location on the page greater than 2 3 mm 0 9 in such as optical character recognition OCR forms In some cases registration can be adjusted with a software application to successfully print on these forms e Coated papers erasable bond synthetic papers thermal papers e Rough edged rough or heavily textured surface papers or curled papers e Recycled papers that fail EN12281 2002 European e Paper weighing less than 60 g m 16 Ib e Multiple part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble free printing To help avoid jams and poor print quality e Always use new undamaged paper e Before loading paper know the recommended print side This information is usually indicated on the package e Do not use paper paper labels or card stock that has been cut or trimmed by hand e Do not mix sizes types or weights in the same source mixing results in jams e Do not use coated papers unless they are specifically designed for electrophotographic printing Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead Use grain l
133. s in the TCP IP section Click Settings Click Paper Menu Click Custom Name Type a name for the paper type in a Custom Name x box Note This custom name will replace a custom type x name under the Custom Types and Paper Size and Type menus Click Submit Click Custom Types Custom Types appears followed by your custom name Select a Paper Type setting from the pick list next to your custom name Click Submit Assigning a custom paper type name to a tray Assign a Custom Type x name to a tray to link or unlink it Associate the same Custom Type x name to each tray that you want to link 1 Make sure the printer is on and Ready appears 2 From the printer control panel press Loading paper and specialty media 42 Press the arrow buttons until Paper Menu appears and then press 7 Press the arrow buttons until Size Type appears and then press V Press the arrow buttons and then press V to select the tray The Paper Size menu appears Press the arrow buttons until the Paper Type menu appears Press Q Press the arrow buttons until Custom Type x or another custom name appears and then press Q Submitting changes appears followed by Paper Menu Press _ and then press 5 to return to the Ready state Loading paper and specialty media 43 Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing pr
134. s statement as Remarketer Limited warranty Lexmark warrants that this product s manufactured from new parts or new and serviceable used parts which perform like new parts l s during normal use free from defects in material and workmanship If this product does not function as warranted during the warranty period contact a Remarketer or Lexmark for repair or replacement at Lexmark s option If this product is a feature or option this statement applies only when that feature or option is used with the product for which it was intended To obtain warranty service you may be required to present the feature or option with the product Notices 135 If you transfer this product to another user warranty service under the terms of this statement is available to that user for the remainder of the warranty period You should transfer proof of original purchase and this statement to that user Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it or its original contents are substantially used up depleted or consumed To obtain warranty service you may be required to present proof of original purchase You may be required to deliver your product to the Remarketer or Lexmark or ship it prepaid and suitably
135. settings e Viewing reports To access the Embedded Web Server type the printer IP address into the address field of your Web browser Notes e f you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section e For more information see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator s Guide on the Lexmark Web site at www lexmark com Checking the virtual display The virtual display works as an actual display would work on a printer control panel showing printer messages To access the Embedded Web Server type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section The virtual display appears in the top left corner of the screen Checking the device status From the Device Status page of the Embedded Web Server it is possible to see paper tray settings the level of toner in the toner cartridge the percentage of life remaining in the photoconductor kit and capacity measurements of certain printer parts 1 Type the printer IP address in the address field of your Web browser Note If you do not know the IP address of the prin
136. sive printer 110 checking device status on Embedded Web Server 89 checking virtual display on Embedded Web Server 89 cleaning exterior of the printer 82 Close front door 105 configurations printer 9 Configure MP menu 59 configuring multiple printers 91 configuring supply notifications 90 conservation settings Eco Mode 27 Power Saver 28 Quiet Mode 28 conserving supplies 26 contacting Customer Support 126 control panel printer factory defaults restoring 91 custom paper type name creating 42 Custom Type x changing name 42 Custom Types menu 64 D Default Source menu 57 directory list printing 53 display troubleshooting display is blank 110 Index 141 display shows only diamonds 110 documents printing from Macintosh computer 49 from Windows 49 E Eco Mode setting 27 Embedded Web Server 89 administrator settings 89 checking device status 89 copying settings to other printers 91 does not open 125 networking settings 89 setting up e mail alerts 90 Embedded Web Server Administrator s Guide 89 emission notices 128 129 132 133 envelopes loading 36 tips 51 environmental settings 26 Eco Mode 27 Power Saver 28 Quiet Mode 28 Ethernet port 22 exterior of the printer cleaning 82 e mail notice of low supply level 90 notice of paper jam 90 notice of paper needed 90 notice that different paper is needed 90 F factory defaults restoring printer control panel menus 91 FCC notices 128 13
137. sources stored on an optional flash memory card Notes e Job Buffer Size must be set to 100 e The optional flash memory must be installed correctly and working properly Prints a report containing asset information including the printer serial number and model name The report contains text and UPC barcodes that can be scanned into an asset database Network Ports menu Network menu PS SmartSwitch NPA Mode Auto Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PostScript emulation if PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off Sets the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes e On is the factory default setting e When the Off setting is used the printer does not examine incoming data e When the Off setting is used the printer uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off Sets the printer to perform the special processing required for bidirectional communication following the
138. support Note For an unlisted paper size select the closest arger listed size For information on card stock and labels see the Card Stock amp Label Guide Paper types and weights supported by the printer The printer engine and the duplex path support 60 90 g m 16 24 Ib paper weights The multipurpose feeder supports 60 163 g m 16 43 lb paper weights Paper type Standard 250 sheet Optional 250 or Multipurpose feeder BEN path tray 550 sheet tray Paper J Plain Light Heavy Rough Cotton Recycled e Custom Type x po wem 00000 0 M M en 0 M M ee ko E p k 1 Single sided paper labels designed for laser printers are supported for occasional use It is recommended to print no more than 20 pages of paper labels a month Vinyl pharmacy and dual sided labels are not supported Use envelopes that lie flat when individually placed on a table facedown Paper and specialty media guidelines 46 Paper type Standard 250 sheet Optional 250 or Multipurpose feeder Duplex path tray 550 sheet tray Envelopes smooth Single sided paper labels designed for laser printers are supported for occasional use It is recommended to print no more than 20 pages of paper labels a month Vinyl pharmacy and dual sided labels are not supported m e e a dl Use envelopes that lie flat when individually placed on a table facedown Paper sizes supported by the printer Paper size Dimensions 210 x
139. surface to cool before touching IN CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 Ib and requires two or more trained personnel to move it safely CAUTION POTENTIAL INJURY Before moving the printer follow these guidelines to avoid personal injury or printer damage e Turn the printer off using the power switch and then unplug the power cord from the wall outlet e Disconnect all cords and cables from the printer before moving it e Lift the printer off the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time Note Use the handholds located on both sides of the printer to lift it off the optional drawer Use only the power cord provided with this product or the manufacturer s authorized replacement An CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer A CAUTION SHOCK HAZARD Make sure that all external connections such as Ethernet and telephone system connections are properly installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of specific manufacturer s compo
140. ted text and images Understanding printer menus 76 A Menu item Toner Darkness 1 10 Enhance Fine Lines On Gray Correction Auto Off Brightness 6 to 6 Contrast 0 5 Utilities menu Format Flash No Yes Description Lightens or darkens the printed output Notes e 8 is the factory default setting e Selecting a smaller number can help conserve toner Enables a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and flow charts Notes e Off is the factory default setting To set Enhance Fine Lines using the Embedded Web Server type the network printer IP address in a browser window Adjusts the gray value of printed output Note Auto is the factory default setting Adjusts or darkens printed output and conserves toner Notes e Qisthe factory default setting A negative value will darken text images and graphics A positive value will lighten them and conserve toner Adjusts the degree of difference between levels of gray in printed output Notes e Ois the factory default setting Higher settings show more difference between levels of gray Description Formats the flash memory Flash memory refers to the memory added by installing an optional flash memory card in the printer Warning Potential Damage Do not turn off the printer while the flash memory is formatting Notes e An optional flash memory card must
141. ter and then click Options amp Supplies Additional printer setup 24 4 Click Driver and then add any installed hardware options 5 Click OK In Mac OS X version 10 4 and earlier 1 From the Finder desktop choose Go gt Applications 2 Double click Utilities and then double click Print Center or Printer Setup Utility 3 Select the printer and then from the Printers menu choose Show Info 4 From the pop up menu choose Installable Options 5 Add any installed hardware options and then click Apply Changes Additional printer setup 25 Minimizing your printer s environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment We design with the environment in mind engineer our packaging to reduce materials and provide collection and recycling programs For more information see e The Notices chapter e The Environmental Sustainability section of the Lexmark Web site at www lexmark com environment e The Lexmark recycling program at www lexmark com recycle By selecting certain printer settings or tasks you may be able to reduce your printer s impact even further This chapter outlines the settings and tasks that may yield a greater environmental benefit Saving paper and toner Using recycled paper and other office papers As an environmentally conscious company Lexmark supports the use of recycled office paper produced specificall
142. ter then you can Administrative support 89 e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Device Status Viewing reports You can view some reports from the Embedded Web Server These reports are useful for assessing the status of the printer the network and supplies 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Reports and then click the type of report you want to view Setting up e mail alerts You can have the printer send you an e mail when the supplies are getting low or when the paper needs to be changed added or unjammed 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then you can e View the IP address on the printer control panel in the TCP IP section under the Networks Ports menu e Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings 3 Under Other Settings click E mail Alert Setup
143. the arrow buttons until Paper Menu appears and then press Q 4 Press the arrow buttons until Universal Setup appears and then press Q 5 Press the arrow buttons until Units of Measure appears and then press Q Loading paper and specialty media 31 6 Press the arrow buttons until the correct unit of measure appears and then press Q Submitting Changes appears followed by the Universal Setup menu 7 Press to return to the Ready state Specify the paper height and width Defining a specific height and width measurement for the Universal paper size in the portrait orientation allows the printer to support the size including support for standard features such as duplex printing and printing multiple pages on one sheet Note Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting or adjust both Instructions to adjust both follow 1 From the Universal Setup menu press the arrow buttons until Portrait Width appears and then press Q 2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting and then press Submitting Changes appears followed by the Universal Setup menu 3 From the Universal Setup menu press the arrow buttons until Portrait Height appears and then press 7 4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting and then press Submitting Changes appears followe
144. until PCL Fonts or PostScript Fonts appears and then press Q After the font sample list prints Ready appears Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk 1 Make sure the printer is on and Ready appears 2 From the printer control panel press 3 Press the arrow buttons until Reports appears and then press Y 4 Press the arrow buttons until Print Directory appears and then press Y After the directory list prints Ready appears Printing the print quality test pages Print the print quality test pages to isolate print quality problems 1 Turn the printer off 2 Hold down 7 and gt while turning the printer on Printing 53 3 Release the buttons when the dots appear and then wait for Config Menu to appear 4 Press the arrow buttons until Prt Quality Pgs appears and then press Y The print quality test pages print 5 Press the arrow buttons until Exit Config Menu appears and then press Q Ready appears Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing 1 Press Q9 The Stopping screen appears followed by Cancel Print Job 2 Press V to confirm the deletion The Canceling screen appears Canceling a print job from the computer For Windows users 1 Open the printers folder a Click Un or click Start and then click Run b Inthe Start Search or Run box type control pr
145. y 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on Press O to clear the message and continue printing 58 Too many trays attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet Note Optional trays lock together when stacked Remove stacked trays one at a time from the top down 3 Remove the additional tray s 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 59 Incompatible tray lt x gt Only options designed specifically for this printer are supported Try one or more of the following e Remove the specified tray Press the arrow buttons until Continue appears and then press V to clear the message and continue printing without using the specified tray 84 PC Kit life warning The photoconductor kit is near exhaustion Try one or more of the following e Press to clear the message and continue printing e Order a replacement photoconductor kit immediately When print quality is reduced install the new photoconductor kit Troubleshooting 109 84 Replace PC Kit The photoconductor kit is exhausted Install a new photoconductor kit 88 Cartridge is low Press 7 to clear the message 88 Replace toner Try one or more of the following e Replace the toner cartridge e Press the arrow buttons until Continue appears and then press to clear the message and continue printing Solving basic printer proble
146. y for use in laser electrophotographic printers In 1998 Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non recycled paper However no blanket statement can be made that all recycled paper will feed well Lexmark consistently tests its printers with recycled paper 20 100 post consumer waste and a variety of test paper from around the world using chamber tests for different temperature and humidity conditions Lexmark has found no reason to discourage the use of today s recycled office papers but generally the following property guidelines apply to recycled paper ow moisture content 4 596 e Suitable smoothness 100 200 Sheffield units or 140 350 Bendtsen units European Note Some much smoother papers such as premium 24 Ib laser papers 50 90 Sheffield units and much rougher papers such as premium cotton papers 200 300 Sheffield units have been engineered to work very well in laser printers despite surface texture Before using these types of paper consult your paper supplier e Suitable sheet to sheet coefficient of friction 0 4 0 6 e Sufficient bending resistance in the direction of feed Recycled paper paper of lower weight 60 g m 16 Ib bond and or lower caliper 3 8 mils 0 1 mm and paper that is cut grain short for portrait or short edge fed printers may have lower bending resistance than is required for reliable paper
147. ze loaded CHECK THE PAPER SIZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray Troubleshooting 117 Gray background e For Windows users From Print Properties select a different Toner Darkness setting before sending the job to print e For Macintosh users From the print options Copies amp Pages or General pop up menu choose Printer Features and then choose the setting needed from the Toner Darkness pop up menu e From the printer control panel Quality menu select a different Toner Darkness setting before sending the job to print Ghost images N These are possible solutions Try one or more of the following THE PHOTOCONDUCTOR KIT IS DEFECTIVE Replace the photoconductor kit CHECK THE PAPER TYPE SETTING e For Windows users From Print Properties make sure the Paper Type setting matches the paper loaded in the tray e For Macintosh users From the Print dialog make sure the Paper Type setting matches the paper loaded in the tray e From the printer control panel Paper menu make sure the Paper Type setting matches the paper loaded in the tray Troubleshooting 118 Incorrect margins PN ABC DEF These are possible solutions Try one or more of the following CHECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded CHECK THE PAPER SizE sETTING Make sure the Paper Size setting matches the paper loade

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