Home

SERVICE MANUAL

1.
2.
3. z cns 28 cne HERE z g 20 6 g age EE a g 28285 B SER LE i colo 14 CSCOR A A S SE ee baaone GH 9 4 E d 10 o 00 z 3 6 30 J J EN i ee a a 4 5 ON BHEAD ey E mom HERR BEAR ici 2 6ND GND MBM29F 400TC 70PFTN I8 iic ao b 15 A 238 A 12 41 R8 A 13 nt i Ee 12 Ch 35 5 1i Dre 34 1n 10 6ND PIEN n 32 D 3 EM 308 n al IS Sus A D 21 CIE M_16 D St GU 04 9 aels Gala HEI Dale 32 bis 42 15 B A a CIT Cia 0418 3148 D1928 Har DATS 31 gies Har B n al DIS e 01u parr 3 0 48 Die 131 bal DH 131 D 3 DATEI 28 013 ag E DATE 013 ag E B 2 Dalsi ee 8 Di 44 DDLii DATST DE n A H prs sns p HE Y Bats ien g Sats Men g DATT 58 15 8171 Da 58 Hig 7 n DATO MS te DATO abs te 58 58 i S EZ bare i bate i D 2 53 i 53 En D 3 PEL i3 De 4 De 4 at B Bia EE EE be 2 LE E 512 B de d 00 DS DI L 10 4 ESCH CG UT GND SNO GND GND GND GND GND S TL Seas C 5 DM6 BN FOTOS VCC POWER_SW SNTaLVCiG244A Dlo PREV S polis IDEE d P REV EN T E2113 E fii EES 7 Eje AS B A Sun eg 1s 7 em iae 8 Borst ES Bop Dag CHEN n e H SE Alo e1 EHE Ans 5a Be DPE PH ag ya az 5 cp 10 vio E cn25 COTO 14 H Ait vir E e BH 18 via ea 25 BA O 12 Ems HEI rea Dala A 4 SNTAAD DATE ata Gia pale 2v AL auel DZ A16 E18 EES IM AS Hi DATE ab ERU SE DAIS 85 M BATS 3 E E 19 ME BIS T
4. sensor Paper Set Lever Second assembly Paper suction from right fans E 9 Figure 2 3 Paper Feed Components 1 Figure 2 4 Paper Feed Components 2 Operating Principles Component List amp Illustrations 58 Revision B EPSON Stylus Pro 7000 INK SYSTEM COMPONENTS Ink en of cartridge ES Pump holder Flushing box motor Ink cartridge Waste ink NN A pads Maintenance assembly KO Figure 2 5 Ink System Main Parts Operating Principles ELECTRICAL CIRCUIT BOARDS Power supply board Figure 2 6 Electrical Circuit Board locations Component List amp Illustrations 59 EPSON Stylus Pro 7000 Revision B 2 2 Description of Components 2 2 1 Carriage Movement To print on paper as wide as A1 24 inches the carriage must be quite stable and must travel further than the usual carriage To increase stability the SP 7000 uses a carriage guide rail instead of the carriage guide shaft The carriage comes into direct contact with the printer frame using a set of bearings which are attached to the carriage The CR motor DC motor drives the carriage and the Linear Encoder sensor in combination with the T Fence plastic timing fence found underneath the carriage guide rail determine the lateral position of the carriage As shown in Figure 2 7 below the Linear Encoder reads th
5. Board Connector Description Board Connector Description CN Parallel Interface CN38 Front cover sensor CN2 Type B Option Card Connector ENS F Front sensor CN3 USB Interface C299Main Board ENM US dd CN6 From and to the Power Supply Unit E ane Head slide PG sensor CN7 To and from the Control Panel ed GEN CNS For the black printhead CR Encoder CN44 Paper Suction Fan sensor and P_Edge width sensor Panel Unit Board CN22 From and to C299MAIN Board CN7 CNS SE printhead and cutter JL ewe ONAN Baa CN10 Power supply fan CN2 CR Encoder sensor CN11 P_REAR Sensor CN3 To light color printhead CN13 PF motor encoder sensor Carriage Board CN5 P_Edge Sensor Ce Boat CN17 CR Motor CN6 Cutter Solenoid CN18 PF Motor CN7 To and from Main Board CN9 BLE CN20 PC Card Slot CNS To dark color printhead CN22 Factory use only CN001 From AC inlet CN24 Pump motor b IM CN3 To Main Board CN30 Ink sensor black CN31 Ink sensor cyan CN32 Ink sensor magenta CN33 Ink sensor light cyan CN34 Ink sensor light magenta CN35 Ink sensor yellow CN36 Lever sensor CN37 P Thick sensor Appendix Wiring Diagrams 210 EPSON Stylus Pro 7000 Revision B 7 2 Parts List Table 7 2 Parts List cont Ref Part Name Quantity Table 7 2 Parts List 400 P S CABLE 1 Oua 101 RUBBER FOOT 4 170 LABEL CAUTION TRANSPORT B 1 102 VAC
6. Left X P_THICK Sensor that detects paper thickness normal or thick Connector 1 Remove the R Side Cover as described in R Side Cover Removal on Connector page 114 2 Remove the L Side Cover as described in L Side Cover Removal on page 116 3 Remove the I C Holder Cover as described in I C Holder Cover Removal on page 116 4 Remove the H Top Cover as described in H Top Cover Removal on Sensor page 117 Bracket 5 Push the paper hold lever down to the rear Screw 6 Remove the one CUPS M3x6 screw securing the sensor bracket and M3x6 remove the bracket along with the both sensors Hooks NOTE Sensor bracket position is adjusted at factory Therefore be sure to mark its current position before removing the screw 7 Remove the harness from the connector of the Release P_THICK Sensor 8 Unhook the sensor from the sensor bracket and remove the sensor Dui If you move the sensor bracket position perform the necessary REQUIRED adjustment listed in Table 5 2 Service Parts amp Required Adjustments on page 158 Sensor Figure 4 78 Removing the Release Sensor P_THICK Sensor Disassembly amp Assembly Disassembly Flow 152 EPSON Stylus Pro 7000 Revision B 4 2 3 22 Removing the P_FRONt Sensor Assembly 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 2 Remove the L Side Cover as described in L Side Cover Removal on page 116 3 Remove the I C
7. IC39 64Kbit SRAM External data ring buffer type Operating Principles Summary of Control Circuit Operations EPSON Stylus Pro 7000 Revision B 2 4 1 Power Supply Board Summary Table 2 7 PS Board Signal Summary Depending on the printer model either 100V AC or 220V AC is supplied to the Signal Name Condition Function printer when the printer is plugged into an live outlet The On Off status is controlled from the 28V 42V During operation 299MAIN When plugged into a live power outlet the power supply board is working REM ON icis board MAIN gt PS Printer off When this terminal is released L the 28VDC and 42VDC lines drop to OVDC When turned on the PS board is During operation enabled and all lines go active After Even after pressing the power switch to turn off the printer power is supplied to and from the power supply board During the power down sequence power is supplied to the CR motor H that the H signal is sent to the to move the printheads to the capped position to prevent ink C299MAIN board from clogging the nozzles AC OFF When turned off the PS board is still Always turn off the printer using the power switch do not MAIN lt PS EE go inactive After remove the power cable from the wall outlet while the printer Printer off dere DE signal is sent to the 8 is on or while internal parts are moving L C299MAIN board this also occurs if the incoming
8. O Print Control The carriage speed during printing is described below Table 2 3 Print Speed Print Mode Carriage Speed 720dpi amp Normal M W 200cps 4 Pass FOL printing 300cps unidirectional 400cps Note Due to the carriage s quick acceleration process even after the heads reach and maintain normal speed they are not stable enough to print for the next 10mm O Stop Control stop position The encoder determines the carriage position by counting the dark stripes on the Step Ruler When the carriage reaches the predetermined position depends on paper width the carriage stops To make sure the carriage has come to a complete stop the printer checks the encoder for a certain time in position time out to make sure no signal is generated O CR Motor Abnormality Detection The software servo sends a series of pulses to the CR Motor to drive the carriage a certain distance depends on current operation paper size and so on At the same time the encoder measures the distance Operating Principles Printer Mechanism Operation Outline 69 EPSON Stylus Pro 7000 Revision B PLATEN GAP MECHANISM CR guide rail amp View of right To produce high quality printouts the printer must maintain a constant side of carriage distance between the printhead nozzles and the paper To do this the printer measures the thickness of the paper and adjusts the height of the carriage accordingly Carriage
9. Product Description Service Requests EPSON Stylus Pro 7000 Revision B 1 8 1 Maintenance And Diagnostic Modes MAINTENANCE MODE When the printer is not functioning properly there are three modes that help To enter While pressing the Pause button turn the printer on you detect what is wrong and can help you fix the problem These modes are Maintenance Mode Maintenance Mode 2 and Self Diagnostic Mode Table 1 39 Maintenance Mode To enter a mode press and hold down the appropriate button described below while turning on the printer Message Item Explanation z Prints the print data in hexadecimal For details on how to make settings see SelecType Settings on page 40 To form allowing you to confirm whether exit a mode turn the printer off and on again the print data from the host PC is Hex Dump Print properly sent received Press the Pause key to stop printing and turn off the The following explanations regarding control panel service printer to exit functions are for service and support purposes only do not share this information with the user English French Italian German Determines which language is used to Spanish display messages on the LCD display Portuguese Language Product Description Service Requests 49 EPSON Stylus Pro 7000 Revision B MAINTENANCE MODE 2 To enter While Pressing the Paper Source Cut Eject Paper Feed J buttons tu
10. Service Code Explanation Table 3 1 Service Errors 00010000 PF Motor encoder check error 00010001 PF Motor out of step 000100002 PF Motor overcurrent 000100003 PF Motor in position time out error 000100004 CR Motor encoder check error 000100005 CR Motor out of step 000100006 CR Motor overcurrent 000100007 CR Motor in position time out error 000100008 Servo interrupt watchdog time out error 000100009 System interrupt watchdog time out error 00010000A ICR origin sensor error 00010000B PF origin sensor error 00010000C PG origin sensor error 00010000D Cover sensor error 00 00010000E Cover sensor error 01 00010000F CR motor PWM output error 000100010 PF motor PWM output error 000200000 NVRAM Error 000200001 Internal RAM Check Error 000200002 SRAM Check Error 000200003 DRAM Check Error 0002000B Memory Mail Box reception error Troubleshooting Service Code Table 3 1 Service Errors continued Explanation 100000004 CPU Vector 4 General illegal instruction 100000006 CPU Vector 6 Slot illegal instruction 100000006 CPU Vector 9 CPU address error 10000000A CPU Vector 10 DMAC DTC address error 10000000B CPU Vector 11 Watchdog time out error 1000000 CPU Vector 32 63 Outline Affected parts Maintenance Kit SP7000 Waste Ink Pads Flushing Box Pump Assembly Cap Assembly
11. driver or similar tool push the solenoid out from underneath 1 Remove the cutter housing as described in Removing the Cutter the Cutter Assembly Housing on page 133 2 Push the cutter down second tab from top while moving the cutter cap first tab from top to the right to release it from the CR lock guide Remove the cutter and cutter spring 3 Remove the cutter cap cutter solenoid core and cutter solenoid spring Push out the cutter solenoid from below Cutter solenoid screws Cutter shaft Cutter Cutter cap cutter not solenoid shown spring Figure 4 46 Cutter Solenoid Removal After reassembly of the cutter housing perform an auto cut operation to make sure 1 the cutter correctly disengages the CR lock and 2 the cutter correctly cuts the paper If either operation is not satisfactory the Disassembly amp Assembly Disassembly Flow 135 EPSON Stylus Pro 7000 Revision B 4 2 3 7 Removing the CR Encoder Sensor 4 2 3 8 Removing the P_Edge Sensor 1 Remove the cutter housing as described in Removing the Cutter 1 Remove the cutter housing as described in Removing the Cutter Housing on page 133 Housing on page 133 2 Remove one screw CPP M3x8 securing the CR Encoder Sensor ground 2 Remove one screw CBP M3x6 securing the P_Edge sensor and remove and washer M3 Then remove the CR Encode Sensor the sensor One screw CR Encoder Sensor One screw P Edge sens
12. hexadecimal I FF Panel LED KEE Panel LED XXXXXX Ver Parameter Moe XXXX Lec NE item XXXXXX name of flashing LED DEE Pause press two times to exit Panel Key function Ver DipSW 0x03 E Figure 5 5 Control Panel Check Ver Main Rev XX O Key check The name of the button that is pressed appears Press the Pause button twice to exit the Panel Key function LCD check All dots turn on If a dot is not on the LCD is not working properly O LED check The LED indicators turn on in the following order and the name of the indicator appears on the LCD when that indicator turns on Power Pause Ink End K C Lc M Lm and Y Paper Out Roll Auto Cut Roll Cut Off and Sheet Ver Panel Rev 01 n I I I I I I I l i Item i I I Figure 5 4 Version Menu Options NOTE The Dip switch The dip switch located on the Main Board is a 2 bit switch SW 1 is LSB Least Significant Bit and SW 2 is MSB Most Significant Bit For example if JP1 jumpered JP2 jumpered the LCD will display Ver DipSW 0x03 Parameter Moe is for the mechanism version Adjustment Self Diagnostic Mode Menus 167 J bd lt g D 3 D EPSON Stylus Pro 7000 SENSORS This function allows you to confirm whether the sensors are operating properly The current status ON or OFF of the sensors one at a time is show
13. m Cover open panel flag Cover open sensor Cover open sensor flag Cover Ink cartridge holder Figure 2 15 Cover Open Sensor The sudden loss of current to the motors can cause problems and may even damage the motors or the printhead To prevent this a discharge from the capacitor connected to the current circuit is used to slow down the current before it is totally cut off This process ensures that printing stops when the cover is open without causing any damage to printer parts Front cover open Figure 2 16 Cover Open Motor Control Circuit Operating Principles Description of Components 68 EPSON Stylus Pro 7000 Revision B 2 3 Printer Mechanism Operation Outline the carriage travels If the position of the carriage according to the Software Servo is different from the position according to the encoder a fatal error occurs Service Call 00010005 This section describes the various parts of the printer mechanism and how those parts work See page 60 for details on carriage sensors and other parts 2 3 1 Carriage Mechanism The carriage speed is determined by a software servo system This software servo is a closed loop system where the CR motor a DC motor must provide constant torque to keep the carriage speed even For this purpose a timing fence or step ruler and an encoder sensor are employed to measure the carriage speed location and to provide feedback to the motor controller accordingly
14. on page 53 CHECK If you are familiar with the EPSON Stylus Pro 9000 you should POINT quickly notice a few differences including the missing ink valve missing ink type sensor missing ink color sensor and missing ink ID sensor INK RELATED SENSORS The following sensors are located in the ink cartridge compartments L1 Ink Cartridge sensor This optical sensor is built in all six ink cartridge slots When a cartridge is installed switch closed When a cartridge is not installed switch open Ink Low sensor This mechanical sensor microswitch is at the bottom of all six ink cartridge slots and detects when ink is running out When the I C is nearly empty the switch open When the I C is not low normal the switch closed Ink Cartridge Ink Cartridge Sensor Ink Low Sensor Figure 2 14 Ink Cartridge Holder Sensors Operating Principles Description of Components 67 Revision B EPSON Stylus Pro 7000 O Cover open sensor To ensure proper paper feeding and to prevent paper jams the front cover must be closed during printing There is one cover open sensor that detects when the cover is open using an interlock switch and this sensor is located near the left side of the main printer opening When the cover is open the relay that controls the current to the CR motor and PF motor cuts off the flow of that current When this happens the motors lose their electromagnetized state Control
15. 210mm same as A4 Glossy Paper Heavy x 10m Weight Glossy Photo Paper 8 4 x 33 2 329mm same as A3 x 10m 13 1 x 33 2 Semi Glossy Paper Semigloss Photo 610mm x 25m Heavy Weight Paper 24 x 83 Photo quality glossy Photo quality 610mm x TBD Film TBD glossy Film TBD 24 x TBD Roll Size 2 core maximum103mm external diameter 1 Use at normal room temperature 15 25 C 59 77 F 40 60 humidity 2 At the point where the rear edge comes free from the core approx last 30 cm print quality is no longer guaranteed Features 15 EPSON Stylus Pro 7000 CUT SHEET SPECIFICATIONS Paper must have no wrinkles tears or folds plus the surface should be smooth B Use at normal room temperature 15 25 C 59 77 F 40 6095 humidity zb B Paper must be fed short edge first portrait O Minimum quality paper Paper meeting the requirements described below can be used with this printer but neither the feeding nor printout quality is guaranteed Size see the following table Table 1 5 Supported Cut Sheet Paper B2 515 x 728mm A1 24 x 36 A1 594 x 841mm A2 420 x 594mm A3 329 x 483mm A3 297 x 420mm A4 210 x 297mm ANSI D 22 x 34 ANSI C 17 x 22 ANSI B 11x 17 Letter 8 5 x 11 Thickness 0 08 1 5mm for 297 728mm 11 8 29 0 length paper 0 003 0 06 0 08 0 5mm for 728 915mm 29 0 36 4 length paper
16. AFTER EXTRACTING THE PROGRAM 1 After extracting the program confirm that the following files exist B readme e txt B Spro7000 versionlist PDF file tracks upgrades B Spro7000 EXE file program file 2 Read the readme file before using the program 3 Seethe next page Adjustment USB ID Copy Backup 201 Revision B EPSON Stylus Pro 7000 5 6 1 Running the Program There are two ways to use the program the first one is given in the next section and it described how to copy the USB ID from the old C299MAIN board and copy it to the new board If for some reason that does not work write a new USB ID to the new board as described on the next page When performing either of the following procedures do not turn off the printer or computer until you finish the very last step Sometimes the printer or computer may seem hung up but just be patient COPYING THE ID TO THE NEW BOARD 1 While the old C299MAIN board is still installed in the printer make sure the printer is on paper is loaded and Ready appears on the LCD If Ready does not appear see Generating New ID amp Writing It to the New Board on page 202 2 Double click the Spro7000 exe icon to start the program and then select Read or Write the USB ID from the menu that appears Press Enter 3 From the next menu select Forward the USB ID to a file Press Enter 4 Entera name for the file up to eight characters Press the Enter key twice s
17. B When performing an adjustment procedure double check the detailed instructions and caution information for that procedure otherwise you may damage the printer B To make proper adjustment make sure to avoid strong light sun light around the printer Since this printer uses photo sensitive devices photo sensors the printer may not function properly if it is operated under such conditions B When replacing the following always install a new ink cartridge Printheads Main Board Holder Assembly Valve Adjustment 5 1 1 Adjustment Tools The necessary tools for performing adjustment procedures on this printer are shown below Table 5 1 Adjustment Tools Name Part Code Notes Tension Gauge 1094953 Aer Max 10 000g tool acceptable Tension Gauge 2167700800 9 standard tool Max 2500g F712 acceptable Straight edge ruler 1047746 standard 1000mm F713 tool acceptable Length 1000mm Scale Stopper 1047745 standard Used in combination with F713 F733 714 tool acceptable 0 1mm scale 1050073 Type 2MB Flash memory card Flash Memory Card standard Standard Type ll PCMCIA Rel 2 1 F727 PC card JEIDA Ver 4 2 acceptable Voltage 5V Read Write Seli Training Kii 1053426 CD ROM based service tool Schema gauge standard tool 0 6 amp 0 7 mm acceptable EPSON special Necessary for mechanism adjustment 24 inch roll paper media printouts A3 Tracing pa
18. The carriage is composed of two parts the main carriage which is secured to the CR guide rail via bearings and the subcarriage which holds the printheads The subcarriage is secured with a cam and due to the cam s shape the subcarriage can be raised or lowered depending on the rotation of the cam See Figure 2 17 Bearings The platen gap adjustment is linear the nozzle surface is constantly parallel to PG cam Subcarriage the paper surface Head SLID B C printheads PG slide gear PG HP sensor Pump motor a CCW PG HP flag Mo Figure 2 17 Platen Gap Control View of right side of printer Operating Principles Printer Mechanism Operation Outline 70 EPSON Stylus Pro 7000 Revision B When the carriage is in the home position the PG motor can drive the cam via a series of gears The motor turns counter clockwise to turn the cam and raise or lower the subcarriage to a set height The actual platen gap position used during printing depends on the paper thickness as well as the control panel Platen Gap setting NOTE You can manually set the platen gap See Platen Gap in Printer Setting Menu on page 41 for information on making this setting Table 2 4 Determining PG Settings Control Panel Command Paper Actual Platen Setting Setup Thickness Gap Position Sensor Wide Wide Wide PG Thin Wide Wide Wide Wide Default PG Thin Medium Wide Wide Wide PG Thin Wide
19. 2 The cutter cuts from several centimeters inside the right edge to the right edge 3 The cutter cuts the remaining uncut portion in the center from the right side to the left Cutter height guide An important point is the cutter height guide which slides up and down Its function is to stop the cutter guide at the correct height which is determined at the factory Due to this added feature no carriage cover height adjustment is necessary unlike the EPSON Stylus Pro 9000 Normally you should not loosen or remove the screw that secures the cutter height guide Revision B Cutter solenoid Figure 2 10 Carriage and Cutter Solenoid Description of Components Screw Cutter guide 62 EPSON Stylus Pro 7000 2 2 2 Paper Feed Assembly PF RAIL The main paper feed components are the CR Guide Rail the Grid Roller Assembly which is attached to the PF Rail and the Secondary Roller Assembly which attaches to the back of the CR Guide Rail and faces the Grid Roller Assembly The Grid Roller Assembly is made up of three equal lengths of rollers and their coupling The PF Motor is a DC Motor that is controlled by the software servo system and the servo receives a pulse from the built in optical rotary encoder This rotary encoder allows for minute paper feeding The PF Roller torque is transferred through the PF Roller shaft edge left frame and turns the PF motor pinion gear and timing belt Operat
20. A paper jam occurs when during printing paper feeding or paper cutting the carriage is not able to move properly due to paper catching on some part The printer determines a paper jam has occurred if the P Front sensor and P Rear sensors are in the on state but the CR motor is out of step or has overcurrent O Solution W After removing the paper stuck in the printer the TURN OFF AND ON message appears on the display The printer is ready after you turn the printer off and back on again M fa paper jams occurs again after removing the original paper jam check to make sure nothing is blocking the feed path or blocking the carriage B Make sure the tabs of the Lower Paper Guide are inserted underneath the metal that supports the subplaten COVER OPEN O Problem The front cover is open This error occurs when the cover is opened during carriage operation or a cleaning operation causing the CR PF operation and ink sequences to stop If the cover is left open too long the printheads may be damaged To avoid this problem press the Pause button before opening the cover But be aware that a stripe may appear on the printout indicating the different drying times O Solution M Close the cover as soon as possible M If the cover is fully closed when this error occurs make sure the left and right cover open sensors are correctly installed and are operating properly General Errors 100 EPSON Stylus Pro 70
21. B Make sure no foreign material or ink tubes from pump assembly are blocking the carriage path see Removing the Maintenance Assembly on page 143 for reassembly points B Replace the encoder sensor B Replace the CR motor B Replace the Main Board SERVICE CALL 00010005 O Problem CR motor out of step the length of the CR motor s pulse is too long or too short compared to the regular pulse O Solution Make sure there is nothing blocking the carriage If that does not solve the problem check the CR motor encoder connection If there still is a problem try the following B Check the plastic step ruler for soiled areas obstructions and damage B Make sure no foreign material or ink tubes from pump assembly are blocking the carriage path see Removing the Maintenance Assembly on page 143 for reassembly points Troubleshooting Errors That Require a Service Technician 95 EPSON Stylus Pro 7000 Revision B O Solution SERVICE CALL 00010006 Replace tha Main Board O Problem CR motor overcurrent Feedback from the CR motor IC33 driver s 10 pin output Sense signal indicates that the CR motor s current is irregular O Solution B Check the CR cover slightly loosen screws if necessary B Check the cutter housing slightly loosen screws if necessary B Make sure no foreign material or ink tubes from pump assembly are blocking the carriage path see Removing the Maintenance Assembly on page 143 for reassemb
22. F733 Self Training Kit 1053426 CD ROM based service tool transportation fluid Transportation fluid cartridges 1045585 cartridges S46 recycle six units required Maintenance Kit SP7000 1054038 EE maintenance Summary 110 EPSON Stylus Pro 7000 Revision B 4 1 3 Screw List Table 4 2 Screws continued The following table lists all the screws used in this printer Type Color Description Table 4 2 Screws Truss screw M4x8 white Truss screw Type Color Description ME GEN white outer teeth CB M3x6 white Bind Toothedwasher CBP M3x6 silver Bind P tight M4 White Outefiteeth CBP M4x10 black Bind P tight CBS M3x10 white Bind S tight CBS M4x6 white Bind S tight CBS M2x8 white Bind S tight CBS M3x6 white Bind S tight CBS M4x8 white Bind S tight CUPS M3x6 white Cup S tight CUPS M4x6 white Cup S tight CUPS M4x8 white Cup S tight CUPS M3x6 white Cup S tight CPP M3 x8 white Crosshead Pan P tight CPS M3x12 white Crosshead Pan S tight CP M3x6 white Crosshead Pan CP W M2x12 silver Crosshead Pan washer CP W M2x8 silver Crosshead Pan washer CP W M3x6 silver Crosshead Pan washer CP W M3x8 silver Crosshead Pan washer CP W M3x25 silver Crosshead Pan washer CP W M4x8 silver Crosshead Pan washer CP W M4x10 silver Cr
23. Figure 4 35 Damper Removal Disassembly Flow 130 EPSON Stylus Pro 7000 Revision B 7 Using round nosed pliers remove the Tension Spring 9 9 from the C 10 Repeat steps 7 through 9 for the B head head on the right ere When replacing the printheads fold the flat cable behind POINT the printhead and make sure the printhead snaps fully into place When properly installed the printhead ID will be directly behind and at the same height as the PG Cam Shaft If the PG Cam Shaft does not partially block the line of sight of the printhead ID when looking at the ID level from straight in front the printhead is not installed properly B When attaching the dampers to the printhead follow the same order left to right as shown on the control panel K C M LC LM Y Printhead voltage ID H Spacer screw Tension Spring 9 9 Figure 4 36 Printhead Tension Spring and Screw Removal 8 Remove one screw CB M3x6 also called the H Spacer screw and then remove the printhead from the carriage 9 Remove the flat cable from the back of the printhead Figure 4 37 Printhead Removal Disassembly amp Assembly Disassembly Flow 131 EPSON Stylus Pro 7000 Revision B 4 2 3 4 Removing the CR Board Assembly 6 While holding down the CR Board left edge remove two FFC cables from the FFC lock type connectors 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 FFC t
24. It is possible to print about 10096 duty on B1 size paper with the remaining ink but the cartridge should be replaced as soon as possible If you re install an ink cartridge that was detected as being in a Near End state the status will immediately go to Ink Out Only install new cartridges Use a clean dry cloth when cleaning sensors never use a wet cloth or soap Solution Replace the ink cartridge e Ge n If for any reason you replace an ink cartridge before it reaches POINT the ink low or ink out state with a new ink cartridge you need to reset the ink counter using the control panel and Maintenance Mode 2 Troubleshooting General Errors 99 EPSON Stylus Pro 7000 Revision B LOAD XXX PAPER O Problem PAPER JAM L Problem The selected paper source according to the remote PP command and the paper type selected on the control panel do not match Solution Load the correct paper or change the panel setting to match the type of paper loaded in the printer LOAD PAPER O Problem While paper is loaded the Paper Release lever was pushed up to the Release position Solution Troubleshooting B Make sure paper is loaded properly and push down the Release lever to lock the paper in place WI If this error occurs even when the lever is down in the Lock position there may be a problem with the Paper Release lever sensor Check the sensor operation sensor connection and board
25. LED indicator status The Ink End indicator for the incorrect slot if an ink cartridge is installed in the wrong slot or empty ink cartridge is on Details The ink end error appears after the ink end sensor detects the near end condition and then a predetermined amount of ink is ejected Also if an ink cartridge that is already in the near end condition is loaded the printer will automatically produce this error In cases where an ink cartridge is loaded in the wrong slot or an unsupported ink cartridge is loaded this error also occurs Recovery If an ink cartridge is empty replace it with a new cartridge Do not load a previously used ink cartridge otherwise the ink counter will not work properly If the wrong cartridge is loaded replace it with the correct cartridge If this error occurs even after replacing the old cartridge with a new cartridge check the operation and connection of the corresponding ink out sensor Troubleshooting Using the Error Messages Do not insert used ink cartridges into the printer Doing so will cause the ink counter to function improperly 90 Revision B EPSON Stylus Pro 7000 Item LCD message Table 3 19 No Cartridge Description No Cartridge LED indicator status The Ink End indicator is on for the ink cartridge that is missing or improperly installed Details No ink cartridge installed or the ink cartridge is not fully
26. Otherwise the cables may rub against and This is not an easy procedure and reassembly is even interfere with the linear encoder harder if you do not pay strict attention to how the parts fit together 3 Remove the four screws CP W M3x8 securing the cutter housing B Read this entire section and become familiar with the associated parts before starting 1 Follow the instructions up to step 8 in Removing the CR Board Assembly on page 132 2 Cutthe plastic band near the front of the cutter housing and pull the Four sensor cables free screws Cut this Figure 4 42 Cutter Housing Removal 2 2 4 Carefully but forcefully pull the cutter housing slightly to the left to release it from the carriage but do not pull the cutter housing completely off See Figure 4 41 and Figure 4 44 for photos of the T shaped housing carriage lock mechanism 5 Move the carriage slightly to the left so that there is nothing underneath the P EDGE sensor Then carefully push the cutter housing in just a little to make sure the sensor clears the carriage wall as you pull the cutter housing to the left to remove it locking mechanism Figure 4 41 Cutter Housing Removal 1 2 Keep in mind that the P EDGE sensor and cable goes on the inside of the carriage frame but the rest of the cutter goes on the outside To wrap the sensor around the inside push the carriage back toward the HP until you find enough room to make sure the sensor safel
27. Rear Cover Removal on page 118 2 Remove the connector from CN001 on the PS board 3 Remove one white screw CUPS M4x8 securing the AC inlet the AC inlet ground cable and the toothed washer M4 4 2 2 4 Disassembly of the AC inlet 1 Remove the holder from the printer as described in AC Inlet Removal on page 124 2 Remove two white screws Dish M3x6 securing the AC inlet and remove the inlet m AC inlet Two screws Figure 4 28 AC Inlet Removal When replacing the AC inlet make sure the label faces up Disassembly Flow 124 EPSON Stylus Pro 7000 Revision B 4 2 3 Printer Mechanism Disassembly This section describes the Printer Mechanism components and the procedure for disassembly B Do not remove or loosen the screws that secure the CR guide rail also do not remove the carriage These parts are adjusted to 1 100th of a mm at the factory E Do not attempt any kind of service or adjustment to the frame or parts attached directly to the frame See the Parts List in Chapter 7 for a list of parts that you can service replace Other parts can only be assembled and adjusted at the factory Disassembly amp Assembly Disassembly Flow 125 EPSON Stylus Pro 7000 Revision B 4 2 3 1 Replacing the Waste Ink Pads To keep the printhead clean and maintain quality the printer drains waste ink away from the printhead surface and nozzles into the Waste Ink Pads Once a predetermined amount of waste in
28. near end condition Remaining ink A1 at 100 duty MAINTENANCE REO nnnn Printer requires maintenance see Maintenance Request on page 47 PRINTING Processing print data PAPER OUT No paper loaded End of roll paper printer stops feeding End of sheet paper when paper feeds to eject position put hand under the sheet and press Cut Eject to release Notes If the printer s platen gap setting is set to Thick a H will appear in the last space on the LCD display Product Description Control Panel 1 4 3 Panel Display Priority High priority to low priority Fatal errors restart required Reset timer IC rest NVRAM clear Entering or in power off sequence transport preparation sequence Entering or in ink cartridge replacement sequence Cover open Paper set lever released during operation Type B interface error No ink cartridge Wrong ink cartridge Ink out Roll paper and sheet sizes are different Paper jam Paper set lever in release position Paper cutting error Paper not straight Paper check error Roll paper end Paper eject error Initializing Paper is too thick for cleaning Entering or in ink sequence Waiting for paper initialization trigger Paused Entering or in paper initialization Entering or in ink drying time out Ink low Maintenance required Processing data printer ready Out of paper 38 EPSON Stylus Pro 7000 Revision B 1 5 Loading Paper O To use
29. otherwise printer parts may be damaged or their useful life may be shortened General Maintenance Issues 207 EPSON Stylus Pro 7000 Revision B 7 1 Wiring Diagrams The following illustration shows the connection between the printer mechanism and the electrical circuits CN2 CN6 CREncoder P_Edge Cutter solenoid Se Panel Ai P Unit Printheads SS e E 1 Carriage Board NPE cN44 Ra NET CN38 CN41 TE CN39 NER CN13 CN32 L CN9 Fan Fan Lever P Thick Fcover CRHP Head PFront P Rear PF mtr Ee d sensor sensor sensor sensor Slide sensor sensor encoder CN35 CN8 sensor sensor Ink sensoE Y B CN22 Forthe Color For the Black CN7 Factory printheadand Dos Ee Panel ee only BEEBE EE BEEBE EEE cutter ene et an Unit H CN2 e Solenoid P_Edge sensor Type B CN20 option UE F 5 PCeard E C299Mlain slot Board L 8 CI E L 8 P L P a u a r u L n 7 E L 1 CN3 CN1 USB Parallel Figure 7 1 EPSON Stylus Pro 7000 Wiring Diagram Appendix Wiring Diagrams NO Power AC Supply inlet Board LOONOD CN31 CN30 Ink sensor C Ink sensor Bk CN34 e EE Ink sensor LM Ink sensor LC CN10 PS fan 22 CN24 5 Pump mtr CN18 CN17 PF mtr CR mtr 209 EPSON Stylus Pro 7000 Revision B Table 7 1 Electrical Circuit Connector List Table 7 1 Electrical Circuit Connector List cont
30. paper is loaded O Solution Remove thick paper and push the Release lever down This causes the cleaning to operation to start and Wait appears on the display After the cleaning operation is finished Paper Out appears Load thick paper OPTION I F ERROR O Problem An unsupported Type B interface card is installed O Solution Turn off the printer remove the unsupported card and install a supported card Troubleshooting 3 5 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with this printer and the troubleshooting points for those errors Table 3 25 Diagnosing trouble based on printout Description Refer to Dot missing page 103 Uneven printing poor resolution page 104 Smudged or marred printout on front side page 105 Smudged or marred printout on reverse side page 105 White black banding page 105 DOT MISSING When the printer is not used for a long period of time the ink in the nozzles can dry up and clog the nozzles Clogged nozzles cannot fire ink and cause the dot missing problem in printed documents If the printhead nozzles do not clear after attempting multiple cleaning operations check the following points 1 If there is no output at all or only some the colors print perform a Cleaning operation as described in Chapter 5 or as described in the user s guide or printer software 2 Perform i
31. 0 003 0 02 Product Description Revision B O Plain paper For paper meeting the following requirements only the feeding operation is guaranteed Size see Table 1 5 above plus the following requirements Thickness 0 08 0 11mm 0 003 0 0044 Weight 64 90gf m 17 24 Ib s Quality Normal recycled paper 1 Load short edge first portrait 2 Use at normal room temperature 15 25 C 59 77 F 40 6096 humidity EPSON Special Paper The following special papers meet or exceed EPSON requirements and paper feeding plus printout quality are assured Size see the following table Table 1 6 Cut Sheet Availability Dimensions SuperFine _ Photo Quality Art EB W x H PhotoPrint Glossy Film Board A4 210 x 297mm Yes Yes Yes A3 297 x 420mm Yes Yes Yes A3 329 x 483mm Yes Yes Yes A2 420 x 594mm Yes Letter 216 x 279mm Yes Yes Yes B 279 x 432mm Yes Yes Yes C 431 x 558mm Yes B2 515 x 728mm Yes Table note 1 Print quality optimized with uni direction printing 16 EPSON Stylus Pro 7000 Revision B 1 1 4 Printable Area Table 1 7 Printable Area PW Heading Roll Paper Cut Sheets e 210 610mm 210 610mm LM FO width 8 27 24 8 27 24 Max 90m 297 915mm SE 298 8 11 8 36 4 3mm 15mm LM left margin 0 12 0 59 3mm TM top 3mm 15mm 3mm RM right 3mm 15mm 3mm
32. 114 2 Remove the L Side Cover as described in L Side Cover Removal on page 116 3 Remove the Rear Cover as described in Rear Cover Removal on page 118 4 Removethe CR Motor cable from the C299MAIN board connector refer to Table 4 4 C299MAIN Board Connectors on page 123 for details and harness clamps Then pull out the cable through the L Side frame opening 5 Push down the cutter to release the CR lock and move the carriage away from the home position CHECK Before loosening the CR timing belt tension confirm and write POINT down the current tension See CR Timing Belt Tension Adjustment on page 198 for information on confirming the tension 6 Loosen the CR Tension shaft on the right side of the printer to release the tension on the CR Timing belt CR Tension shaft Figure 4 59 Loosening the CR Tension Belt Disassembly amp Assembly Pull off the CR Timing Belt from the CR Motor pulley on the left side of the printer 8 Remove the four screws CP W M4x10 securing the CR motor and remove the CR motor CR Timing Belt Figure 4 60 CR Motor Removal Pau zu When removing the CR Motor the following adjustment REQUIRED procedures are required B CR Timing Belt Tension Adjustment on page 198 When reassembling the CR Motor and pulley move the carriage back and forth by hand to make sure the timing belt is exactly in the middle of the pulley and evenly rotating Disasse
33. 2 200g 10 1 Insert the Tension Gauge hook in the PF Motor holder hole 2 Pull directly away from the PF Belt until the tension gauge reads 2200g 10 3 Secure the screws Figure 5 45 PF Belt Tension Mechanism Adjustment 198 EPSON Stylus Pro 7000 Revision B P THICK SENSOR ASSEMBLY ADJUSTMENT Trigger arm When removing replacing the P THICK sensor verify the sensor operation using the Self Diagnostic mode as described below P THICK 1 Remove the Top Cover as described in Chapter 4 sensor Paper Set Lever Position 2 Press the following buttons and turn on the printer to enter the Self Diagnostics mode sensor Paper Feed Cut Eject Cleaning 3 Pressthe SelecType or Item button until Check Test appears in the LCD then press the Enter button to select the Test menu 4 Pressthe SelecType or Item button until Test Sensor appears in the LCD then press the Enter button to select the Test Item menu Sensor bracket Loosen this screw to adjust the 5 Press the SelecType or Item button until Sen Paper xxxx appears sensor position forward and back 6 Push back the Paper Set Lever to the Release position and verify that m 7 Insert a schema gauge 6mm 7mm between the set of PF Grid Rollers and Driven Rollers nearest the HP Return the Paper Set Lever to the Set position The LCD message will vary according to the schema gauge as shown in the table below Table 5 16 P
34. 3 INCH L 1 NO FIG MAINTENANCE KIT STYLUS PRO 7000 1 NO FIG ROLL BAND 1 NO FIG UNPACKING SHHEET 1 NO FIG SUPPLEMENT 1 Appendix Parts List 214 EPSON Stylus Pro 7000 Revision B 7 3 Exploded View Diagram The illustrations in the following pages show the printer components and arrangement The part numbers in the illustrations refer to the illustration numbers in Table 7 2 page 162 O No 1 Frame Assembly O No 2 Paper Feed Assembly O No 3 Head Assembly No 4 Carriage Assembly No 5 Frame Assembly No 6 Maintenance Assembly No 7 Ink Cartridge Holder Assembly No 8 Cable Guide No 9 Board Base Assembly Oooodaqadada No 10 Cover Assembly Appendix Exploded View Diagram 215 EPSON Stylus Pro 7000 Revision B RAME ASS EPSON Stylus Pro 7000 No 1 Rev 01 10180 Figure 7 2 Frame Assembly Appendix Exploded View Diagram 216 EPSON Stylus Pro 7000 Revision B e P ASS EPSON Stylus Pro 7000 E boe No 2 Rev 01 10180 Figure 7 3 Paper Feed Assembly Appendix Exploded View Diagram 217 Revision B EPSON Stylus Pro 7000 No 3 Rev 01 e e e o a o 2 gt o Z o o a LL Figure 7 4 Head Assembly 218 Exploded View Diagram Appendix Revision B EPSON Stylus Pro 7000 e e e o x a o gt o Z O o a Ww 10180 No 4 Rev 01 Figure 7 5 Carriage Assembly 219 Explod
35. 98 Service Call 10020004 CPU gnrl illegal Instrctns Service Call 10020006 CPU Slot illegal Instrctns Chapter 3 Troubleshooting Service Call 10020009 CPU address error ee e 80 Service Call 1002000 CPU DMAC DTC address error dj Jot sth 80 Service Call 1002000B CPU watchdog time out error e TE 80 Service Call 100200 CPU Vector 32 63 98 Diagnosing the Problem EE 80 General Errors 15e EE edel eee atid eit eae 99 Maintenance Errors ie 81 Ink LOW Eeer Aeddi EDEN e OTRO 99 Service Errats eee 82 Paper OUT P 99 Troubleshooting Using the Error Messages c c ssssessssesessesseseeseeees 83 Load xxx Paper RERUM RUP ERROR gie 100 Kl CN 85 Load Paper EEN 100 i f EE 86 Paper JAM EE 100 STM 92 Cover Open EEN 100 Paper Not Cut uic is d e diede esie nuire ee 101 EPSON Stylus Pro 7000 Revision B Paper Not Straight sise 101 Reload Paper na SEE av ERE adr ad 101 Please Lower Lever 102 EOU RS 10 No Ink Cartridge editieren eicere nera nier RR eene ris 102 Remove aper ure ie aede evn 103 Option D ge 103 Troubleshooting Based on Your Printout 103 Reg Late WEE 103 Uneven Printing Poor Resolution 104 Smudged or Marred Printout Front 105 Smudged or Marred Printout Reverse side 105 White or Black Banding EE 105 Chapter 4 Disassembly amp Assembly SUMMARY EE 107 VU lge ln e e E 108 D e
36. Auto Wide Wide Default PG Thin Narrow The three platen gap height settings as described in the table below Table 2 5 Platen Gap Settings Narrow 1 3mm Medium 2 2mm Wide 2 7mm Operating Principles Printer Mechanism Operation Outline 71 EPSON Stylus Pro 7000 Revision B PAPER FEED MECHANISM The EPSON Stylus Pro 7000 feeds roll paper and cut sheet paper using friction and the two sensors along the paper feed path provide all necessary information for controlling the paper feed process The sensors are the P Rear sensor located on the right near the top of the paper feed path and the P Front sensor located on the right under the carriage path See Figure 2 12 Paper Feed Sensors on page 64 Another important point to remember about the paper feed mechanism is the paper suction fans The paper suction fans are located behind the lower paper guide and are necessary to keep the roll paper flat against the lower paper guide which prevents ink smears The fans create a vacuum through the holes in the lower paper guide pulling the paper flat against the guide The strength of the vacuum is adjusted according to the media type setting Operating Principles No Release lever up P REAR sensor on P suction fan level low P suction fan stops P FRONT sensor on P suction fan level high Figure 2 18 Paper Suction Fan Operation Printer Mec
37. Basics The right and left edge positions are checked at the top of every page B Degree of skew Any change in the edge position from the originally detected position over 3mm causes an error Operating Principles Printer Mechanism Operation Outline 75 EPSON Stylus Pro 7000 Revision B 2 4 Summary of Control Circuit Operations e om 2VDC mme This section summarizes the functions of the C299MAIN Main Board and the IC80 3 3V M Reset RESET IC DC controls used to operate the printer signal IC69 BUS DRV CN1 LV161284 Parallel I F CN2 Type B Slot SES Stop signal IC62 USB CTRL CN USS725 USB I F INN SRAM 8KB IC61 EEPROM D A adj 1C73 74 75 76 USB ID 1C81 82 DRAM 2MB 1C1 2 Firmware Flash ROM 1MB D A adjustment setting parameters CN20 PCMCIA CARD Socket Head drive wave IC13 ASIC E05B61AA IC9 hl E06A4610A generation 1C32 1C20 1C37 ASIC uPD65802 ASIC TE7751 DAC M65530FP B head C head r I Head drive Motor drivers IC33 IC35 IC30 IC41 IC43 I I voltage common 4 driver I LL m I mm mm mm mm mm mm mm mm mm mm um a oum L I I Printer g CR PF Pump Fan Fan I mechanism f Motor Motor Motor Motor i I x2 solenoid I Ben mm mm mm mm mm mm mm mm pm mm mm mm mm mm Gei mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm pm mm Figure 2 21 C299MAIN Board Circuit Block Diagram Operating Principles Summary of Control Circuit Operations 76 EPSON Sty
38. Bi D End adjustment l 5 l 6 Yellow adjustment values l Figure 5 26 Adjustment Parameter Printout SelecType Item nee mem 3 Press Item to make sure Print Adj Variables appears and then press pains Enter The printer prints a list of adjustment patterns related to the logical Figure 5 27 Bi D Adjustment Operation printhead positioning 4 Using this list and referring to Figure 5 25 and Figure 5 26 you can easily 5 Determine which patterns are incorrect and need adjustment You judge determine whether or not the current parameters are correct patterns 41 5 and 7 the same as always they are correct if they line up vertically See Figure 5 25 for details on judging the correct item in patterns 6 and 8 Adjustment Self Diagnostic Mode Menus 184 EPSON Stylus Pro 7000 Revision B 6 Referring to the table below press the SelecType or Item button until you find the pattern that needs adjustment on the LCD display Table 5 11 Bi D Adjustment Items 10 xD LM y appears and press Paper Feed or Paper Feed to change the Light Magenta value Press Enter to finish Repeat from step 3 until all Bi D adjustment items are correct Item Description Number BiD 200 N B Bi D adjustment 200cps Normal dot B head 1 BiD 200 N C Bi D adjustment 200cps Normal dot C head 2 1 BiD 200 M B Bi D adjustment 200cps Micro dot B head 3 2 BiD 200 M C Bi
39. CE 20 Maintenance Request nnnnt 47 Conformity Safety Approvals ENEE 21 Service Requests ics ese Sic a tede xt e d De tU 48 AcoustiC e EE EN Maintenance And Diagnostic Modes e 49 CE Mar Ine 22 Maintenance Mode 49 dE EE 22 Maintenance Mode 2 iii 50 Parallel Interface Compatibility Mode seen 23 Self Diagnostic Mode ii 51 Bus usur mM S n HET mE 23 Firmware Update nnne 51 arallel Interface Nibble Mode ANEN 26 z E T E E UE 27 Jumper Settings 5 7 iT cn Cede rere c f e reg Ce t vius 52 d RT CENE PM 29 Initialization 52 TYPE B Optional Interface ii 30 Transportation Mode nnt 53 Preventing Data Transfer Time Outs ENN 30 Interface Selectiol uiii erecti er rre Drei eire EEN TEE 31 EPSON Stylus Pro 7000 Revision B Chapter 2 Operating Principles Errors That Require a Service Technician 93 Maintenance Callo TOO ENEE 93 Component List amp Illustrations 55 Service Call O0000100 ENEE 93 Print Mechanism Components ui 55 Service Call 00000107 2 sta ech edi E a ecc tana es repair eee 93 EPSON Stylus Pro 7000 Body amp Stand sese 57 Service Call O0010000 seen 93 Carriage
40. Components 57 Service Call 0001000 1 isi reca ee echo dire fcre treat 94 Paper Feed Path amp Components 58 Service Call O0010007 seen 94 Ink System Components enne nennen nnn 59 Service Call 00010003 ns i nnns 94 Electrical Circuit Boards AA 59 Service Call 00010004 eene 95 Description of Components seen 60 Service Call 00010005 nr 95 Carriage Movement eee 60 Service Call 00010006 96 Carriage amp Carriage Components ss 61 service Call 000 LTE 96 Paper Feed Assembly einen 63 Service Call 00010008 x treten tt eer Ed ENEE dien 96 RER 63 Service Call 00010009 97 Paper Feeding Related Sensors ner 64 Service Call 00010004 cccccccceceessssssessaceeceeceeeeessssseseeeeceneeeeeeseess 97 Maintenance Assembly rise 65 Service Call O001000B ENEE 97 CR Lock Mechanism sis 66 Service Call 0001000C see 97 Ink Supply Mechanism EE 67 Service Call 0001000D Ink Related Sensors assesses enne nnn nnnnin 67 Service Call 0001000E see 97 e Service Call 0001000F eene nennen nnns 97 We E a EE E SE 97 PinteniGap Mechanisms eodem er ed 70 Service Call 00020000 NVRAM error Bonum T E 7 Service Call 00020001 Internal RAM error E PERE E PA d eegen dee eege ise Service Call 00020002 SRAM error Summary of Control Circuit Operations 76 Service Call 00020003 DRAM error eee 98 Power Supply Board Summary ire 78 Service Call 0002000B Mail box Memory Error
41. Controller 2 CPU Hitachi SH7043 33Mhz See the following table Table 1 12 Vibration and Shock RAM 8MB 2MB fixed condi Vibration Shock Interfaces IEEE1284 onn Resistance Resistance Ge S f s S 0 15G 1G ype B one expansion port PRIME 10 55Hz maximum 1ms X Y Z directions Stor 0 5G 2G giago 10 55Hz maximum 2ms Notes Make sure the printhead is capped during transportation and storage To cap the printhead turn the power on with ink cartridges installed and turn the power off when the printheads are capped To thaw frozen ink in the printer or cartridge leave the printer out at a temperature of 25 C 77 F for approximately three hours Product Description Features 20 EPSON Stylus Pro 7000 Revision B 1 1 10 Conformity Safety Approvals 120V Model 1 1 11 Acoustic Noise Approx 50dB A According to ISO 7779 Safety Standards UL1950 CSA 22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B 220 240V Model Safety Standards EN 60950 EMI EN55022 CISPR Pub 22 class B AS NZS 3548 class B Product Description Features 21 EPSON Stylus Pro 7000 Revision B 1 1 12 CE Marking 1 2 Interfaces 220 240V Model The EPSON Stylus Pro 7000 is equipped with parallel and USB interfaces as Low Voltage Directive 73 23 EEC EN60950 well as an expansion slot for an optional Type B interface This section EMC Directive 89 336 EEC EN55022 Class B provides information on each of these interfaces
42. Do not dismantle the battery The gas inside the battery may hurt your throat Leakage burning or explosion may also be resulted B Do not install the battery in the wrong direction This may cause burning or explosion If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes rinse them immediately with water If it is necessary to remove external printer parts while the printer is turned on be very careful around movable or spinning parts such as the carriage and fans Keep in mind that the carriage drive belt and cutter blade can be dangerous 108 Revision B EPSON Stylus Pro 7000 NNA Danger of explosion if the battery is incorrectly replaced d Disassembly amp Assembly Replace only with the same or equivalent type recommended by the manufacture Dispose the used batteries according to government s law and regulations Risque d explosion si la pile est remplac e incorrectment Ne remplacer que par une pile du m me type ou d un type quivalent recommand par le fabricant Eliminer les piles d charg es selon les lois et les r gles de s curit en vigueur Summary Before servicing or performing maintenance on the printer make sure you have enough space If you need to move the printer be sure the space you move to is safe Because the printer is much heavier than most printers about 44Kg for the printer body 53Kg for the printer and stand you need to
43. EN61000 3 2 EN61000 3 3 EN50082 1 IEC801 2 IEC801 3 IEC801 4 Product Description Interfaces 22 EPSON Stylus Pro 7000 1 2 1 Parallel Interface Compatibility Mode Table 1 13 Parallel Interface Specifications Item Description Transmission mode 8 bit parallel IEEE 1284 compatibility mode Synchronization By STROBE pulse Handshaking By BUSY and ACKNLG signal Logic Level TTL compatible level IEEE 1284 Level 1 device Connector 57 30360 Amphenol or equivalent Note Use a twisted pair cable that is as short as possible The BUSY signal is set high before setting the ERROR signal low or the PE signal high The BUSY signal remains high until all these signals return to their normal inactive state The BUSY signal is high B When receiving data When the input data buffer is full When the INIT signal is low or during hardware initialization During a printer error When the parallel interface is not selected Product Description Revision B The ERROR signal is low when there is a WR Printer hardware error fatal error B Paper out error M Paper jam error B Ink out error NOTE The PE signal is high during paper out errors DATA TRANSMISSION TIMING DATA MC CETTE STROBE tsetup lt gt BUSY tready lt gt lt gt ACKNLG gt gt lt gt treply tack tnbusy Figure 1 3 Data Transmission Timing Interfaces 23 EPSON Stylus Pro 7
44. FRONT sensor and heads margin cutter and heads as well as the P EDGE sensor and heads You can also use this function to adjust the top bottom and side margins 1 Make sure Adj Top amp Bottom appears and press the Enter button 2 The printer prints a check pattern lines and cuts off the paper at a fixed distance Top margin 4 After entering the measurements press the SelecType or Item button until Bottom Length xx xmm appears and then press the Enter button Printing Pattern gt Top Length 3 0mm l l Enter End l l l l l l l i next menu l l l l l Side Margin 3 0mm l SelecType Item Figure 5 35 Margin Adjustment Operation Adjustment Self Diagnostic Mode Menus 190 EPSON Stylus Pro 7000 Revision B ADJ REAR SENSOR POSITION This function makes sure the P REAR sensor correctly detects the rear edge of cut sheet paper to allow the user to print with the largest possible printable area but without printing off the edge of the paper and marring future printouts The printer prints an A3 size test pattern Using a ruler measure the distance from the rear edge of the pattern to the rear edge of the paper and then enter this measurement when prompted This value is stored in the printer s firmware to be referenced against the printhead nozzle position 1 Make sure Adj Rear Sensor Pos appears and press the Enter button 2 Load A3 size paper in portrait short edge first
45. Holder Cover as described in I C Holder Cover Removal on page 116 4 Remove the H Top Cover as described in H Top Cover Removal on page 117 5 Remove the Rear Cover as described in Rear Cover Removal on page 118 6 Remove the paper Guide L2 as described in Paper Guide L2 Removal on page 119 7 Disconnect the harness for the P FRONT Sensor Assembly from the connector on the main board and drop the harness in the hole on the right 8 Push the paper hold lever down to the front 9 Remove the three CUPS M4x6 screws securing the Paper Guide L and remove the Paper Guide L by slowly taking it out toward upper front NOTE To remove the left screw insert a screw driver from the space of the I H Assembly the third one from the right 10 Remove the two CP W M2x8 screws securing the P FRONT Sensor Assembly and remove the P FRONT Sensor Assembly NOTE P FRONT Sensor Assembly position is adjusted at factory Therefore be sure to mark its current position before removing the screws Defi If you replace the P FRONT Sensor Assembly perform the REQUIRED necessary adjustment listed in Table 5 2 in Chapter 5 Disassembly amp Assembly Paper Guide L Driver Screws M4x6 Figure 4 79 Removing the Paper Guide L Screws M2x8 P FRONT Sensor Assembly Figure 4 80 Removing the P FRONT Sensor Assembly Disassembly Flow 153 EPSON Stylus Pro 7000 4 2 3 23 Removing the P_R
46. O Paper Feed Distance see Feed Adjustment on page 189 O Serial No see Test Pattern Print on page 192 for more information L1 Maintenance Record see Table 5 9 Maintenance Record Items on page 173 Adjustment UPDATE ITEMS The items you can update are described below CHECK The parameters will update and be stored in the Flash memory POINT on the Main Board the next time the printer is turned off Capping Position see Adj Cap Position on page 176 Head Rank voltage see Adj Input Rank on page 177 Print Position Items Bi D Adjustment Gap Adjustment Paper Feed Distance see Feed Adjustment on page 189 Mechanism Parameters see the next page LI LI LI LI Ll LI Ink Parameters see the following Self Diagnostic Mode Menus 195 EPSON Stylus Pro 7000 Revision B O Ink Parameters You can reset the Initial Ink Charge flag causing the printer to perform the initial ink charge the next time the printer is turned on Update Ink Parameter 44 zi Er x o ST D Q o zu D a J m o m Update Parameter I Enter Updating Parameter Figure 5 43 Ink Parameter Update Operation Adjustment Self Diagnostic Mode Menus 196 EPSON Stylus Pro 7000 Revision B 5 5 Mechanism Adjustment This section describes the mechanism adjustments you need to perform when replacing or removing certain parts The parts and their corresponding adjustments are as follows Ta
47. PC parallel interface Compatibility mode xxxxxxxx IPL PC memory card xxxxxxxx ROM Adjustment UPDATING FIRMWARE VIA THE PC 1 Make sure Ready appears on the LCD Press the SelecType button multiple times until Printer Status Menu appears Then press the Item button Version BOxxxx appears Write down the version number NOTE At the time of this writing the latest firmware version is BO289C 2 Turn off the printer and connect the interface cable Parallel Compatible Mode between the PC and printer 3 While pressing the following buttons turn on the printer Paper Source Cut Eject Cleaning The LCD displays the following message IPL Start Data Send 4 From the PC send the prepared firmware program to the printer as follows From the DOS prompt type copy a filename lpt1 and press Enter Example copy a mpb0289c ipl Ipt1 The data transfer operation takes between five and seven minutes and the ink out plus Pause indicators flash during the transfer FLASH ERASE gt FLASH WRITE gt PROGRAM LOAD END 5 Turn the printer off and then back on 6 Verify the firmware version according to the directions in step 1 turn off the printer and see the Caution at the top of this page Adjustment Steps 162 EPSON Stylus Pro 7000 Revision B UPDATING FIRMWARE FROM A MEMORY CARD 1 Make sure Ready appears on the LCD Press the SelecType button multiple times
48. PRINTOUT FRONT The front or top side of the paper can become smudged or marred if it rubs against the printhead surface If this happens verify the following 1 If the smudged area is just around the front or rear edge of roll paper make sure the margins top and bottom are set to 15mm on the control panel When printing high duty print jobs with the top and bottom margins set to 3mm the high volume of ink can cause the paper to warp and rub against the printhead surface Roll paper near the core tends to have excessive curl especially with high duty print jobs some ways to avoid head rubbing include B After the paper initializes feed the paper so that the leading edge is almost over the paper suction holes This way the paper suction fans take effect immediately and pull the paper flat against the lower paper guide before the printer starts to print B Print continuously when possible for the same reason as described above If this problem recurs check the Cap Assembly retention spring If this spring is broken or comes off its hook the Cap Assembly cannot wipe ink off the printhead surface and that ink will smudge the printout Fix or replace this spring SMUDGED OR MARRED PRINTOUT REVERSE SIDE The reverse side of the paper can become smudged or marred if there is ink on the printer parts Make sure there is no ink on the following parts and if there is ink wipe off the affected parts B Sub pla
49. PeriphLogic Always HIGH Pulled up to 5V via 3 9K H ohm resister 19 30 GND Ground for twisted pair return Product Description Interfaces 28 EPSON Stylus Pro 7000 Revision B 1 2 4 USB Device ID 00H AER MFG EPSON CMD ESCPL2 BDC MDL Stylus SP Pro SP 7000 Standard Universal Serial Bus Specifications Revision 1 0 Universal Serial Bus Device Class Definition for Printing Devices Version 1 0 CLS PRINTER Bit rate 12Mbps Full speed device DES EPSONISP Stylus SP Pro SP 7000 Data encoding NRZI NOTE To use USB interface set PARA I F COMPAT in the Printer Adaptable connector USB series B Settings Menu Suggested cable length 2 meters Table 1 21 USB connector pin assignments and signals Signal name In Out Description 1 ver g Cable power max power consumption is 100mA 2 Data bi directional data 3 Data bi directional data pull up to 3 3V via 1 5K Q resistor 4 Ground Cable ground Pin 42 Pin 1 E Pin 3 Pin 4 Figure 1 4 USB Pins Product Description Interfaces 29 EPSON Stylus Pro 7000 Revision B 1 2 5 TYPE B Optional Interface 1 2 6 Preventing Data Transfer Time Outs The EPSON Stylus Pro 7000 supports a Type B interface level 2 Generally hosts abandon data transfer to peripherals when a peripheral is in the busy state for dozens of seconds continuously To prevent hosts from Reply message short version en
50. Pull out the cables through the opening in the L Side frame and remove the cables from the four clamps L Side frame cable opening Cable clamps Figure 4 49 Ink Sensor Harness Removal Remove two screws CPP M3x8 securing the ink tube cover and remove the cover Ink tube cover Figure 4 50 Ink Tube Cover Removal Disassembly amp Assembly Disassembly Flow 137 EPSON Stylus Pro 7000 Revision B 9 Remove one screw CUPS M3x6 securing the Cover open sensor to the rear of the I C Holder Frame Then remove the Cover open sensor I C Holder Frame Cover open One screw M4x6 One screw M3x6 Figure 4 51 Cover Open Sensor amp Holder Frame Removal R side 10 Remove one screw CUPS M3x6 and one screw CUPS M4x6 securing the I C Holder Frame on the right side 11 Remove one screw CUPS M3x6 and one screw CUPS M4x6 securing the I C Holder Frame on the left side 1 C Holder Frame One screw M3x6 M4x6 Figure 4 52 Holder Frame Removal L side Disassembly amp Assembly 12 Remove six screws CUPS M3x6 and two screws CUPS M4x6 securing the I C Holder Frame on the top Two screws Six screws Figure 4 53 Holder Frame Removal top 13 Remove the Ink Cartridge sensor cables from their harness connectors and separate them Disassembly Flow 138 EPSON Stylus Pro 7000 Revision B 14 Unscrew the six ink tube screws M6 between the ink pipe
51. S 99 9p 19j1uld oN 10SU9S U PIM d Ho 1u0J43 d jun Jaded pss pue pao 2519191 Xe A uonisod 1eseJd 0 seAoui 49 uiulgp Paes 2518194 Josuas u014 d paej 9SJ9A21 Xe A Figure 2 20 Paper size detection of leading edge uo Josuas U014 d ON eDpeo ye apisul WWE 0 S9AOUIJ H2 uiupgoz p99 9519191 Xe A dojs sue uonons dojs Buiusnp Jejn884 wioped 7A Printer Mechanism Operation Outline iples Princ Operating EPSON Stylus Pro 7000 Revision B After paper is loaded in the printer the printer performs the above left right and leading edge detection operations to make sure the paper is inside the printable range of the printheads If any of these edges is outside of this area a Reload Paper errors B Basic loading procedure Make sure the left edge near the HP is lined up with the vertical line of holes in the Lower Paper Guide B Normal loading area Paper loaded within 10mm of the center of the vertical line of holes in the Lower Paper Guide is considered in the printable zone however paper loaded outside that 10mm zone causes an error O Paper skew In order to avoid printing on paper that is skewed or fed at a slant too far to the right or left the printer detects the right and left edges at the leading edge of every page If the printer determines that the paper is skewed 3mm or more compared to the previous page a Paper Not Straight error occurs B
52. SI SES EPROM RI Selz EPAOM_AD FERRE S P35 SCOND EPROM_CLK 34 p26 E R309 AAA B XPD RxW 85 XWR XMEN EC 10050 B343 AER ECH Faw HII7 IK 31 c79 E 1000p boer ours nura Boota boer P L 1 DUMP A Eer B PURA SEO sagen qu our ouTe 4 C194 Cas 0 1u O 1u colo 141 0 12 0 31 D CON TOW o SEO 51 SECON JRD SEEN 14 PM STON vun von mes SON CLK33MHz SEUN BA JT GND Boota O PFMOT O PFMOT B ae JIM
53. See Figure 2 5 on page 59 for an illustration of the cleaning The main pads components are O Head cleaner M Pump Assembly head cleaner The head cleaner has felt on one side and rubber on the other and is used Pump Motor stepping motor to wipe or rub off ink and foreign materials from the nozzle surface Cap Assembly B head C head independent O Pump motor Flushing Box Clockwise rotation pump assembly drive for cleaning and so on lockwise r ion platen gap adjustment Wasielnkipade Counter clockwise rotation p gap adj O Cap assembly one pad for each printhead The cleaning mechanism components are installed above the subframe and some are fixed on the main frame as shown below When not printing the printheads should rest on the cap assembly to make sure the nozzles don t clog Also the printheads are in the capped Flushing box Pump Bum position during ink charging cleaning and so on Motor rotation CW O Flushing box Flushing dummy printing is performed over the flushing box and the flushed ink flows through the large diameter tube to the waste ink pads Flushing fires a little ink to remove ink that may be drying on the nozzle surface performed in between print jobs and sometimes during long print jobs O Waste ink pads The waste ink pads absorb ejected ink through the pump assembly ink tubes and the flushing box tubes When the pads near full the LCD displays Maintenance Call 0100 When the
54. Sub Assembly and remove the R Side Frame Sub Assembly R Side Frame Valve Sub Assembly Cap part part Screws M4x6 Screws M4x6 Figure 4 70 Removing the R Side Frame Sub Assembly 3 Remove the one CUPS M3x6 screw securing the Cap Assembly Figure 4 72 Cap Assembly disconnect the two tubes from the Pump Assembly and remove the Cap Assembly Tubes connect here Cap Assembly M3x6 Figure 4 71 Removing the Cap Assembly Disassembly amp Assembly Disassembly Flow 147 EPSON Stylus Pro 7000 Revision B 4 2 3 16 Removing the Pump Assembly 1 Remove the Maintenance Assembly as described in Removing the Maintenance Assembly on page 143 2 Remove the Cap Assembly as described in Removing the Cap Assembly on page 147 3 Remove the two CUPS M3x6 screws securing the pump reduction gear bracket and remove the pump reduction gear bracket and pump gear NOTE When mounting the pump reduction gear make sure the reduction gear mesh with the corresponding gear 4 Remove the one CUPS M3x6 screw securing the Pump Assembly and remove the Pump Assembly Pump Screw M3x6 Pump Gear Pump Reduction Gear Bracket Screws M3x6 Figure 4 73 Removing the Pump Assembly Disassembly amp Assembly 4 2 3 17 Removing the Cleaner Head 1 Remove the Maintenance Assembly as described in Removing the Maintenance Assembly on page 143 2 Remove the Cap Assembly as described in
55. cut sheets B smaller than A3 size cut sheets O To automatically cut off the printed roll paper after printing 1 Select Sheet using the Paper Source button 1 Push back the paper set lever to the release position The printer is un ga D 2 Make sure the paper set lever is in the forward set position and load a incapable of printing sheet in the paper insertion slot 2 Select Roll Auto Cut using the Paper Source button AE 3 Push the Paper Feed or Pause button you need to press one to feed the 3 Load the paper from the paper insertion slot and align it with the paper paper forward to the standby position The printer is ready to receive guideline print data 4 Pull the paper set lever forward to the set position B A3 or larger size cut sheets 5 Ifthe surface of the paper is dirty or indented anywhere use the Paper 1 Push back the paper set lever to the release position The printer is Feed buttons to skip over that area When that area passes the cut off line incapable of printing press the Cut Eject button This trims the unusable section of paper and the printer is now ready to print 2 Select Sheet using the Paper Source button 6 Push the Pause button or wait ten seconds to automatically feed the 3 Load the paper from the paper insertion slot and align it with the paper paper back to the standby position The printer is ready to receive print guideline data print it and cut off the paper 4 Pullthe paper set leve
56. h li E 1 From the front remove four white screws Truss x6 and remove the ifia top of me guide slide in between the metal and black Paper Guide L2 cushion Then secure with the screws Paper Guide L Paper Paper Guide Two Guide L2 L2 screws Five tabs If just one of the tabs is not inserted properly roll paper will most likely still feed normally but cut sheets might not Paper Two Guide screws L2 Figure 4 19 Paper Guide L2 removal on left side Disassembly amp Assembly Disassembly Flow 119 EPSON Stylus Pro 7000 4 2 1 8 Roll Paper Cover Removal 1 Open the Roll Paper Cover 2 Remove two white screws CPS M4x8 securing the black spindle support on the left and then remove the spindle support Spindle support Figure 4 20 Roll Paper Cover removal on left side Disassembly amp Assembly Revision B 3 Remove two white screws CPS M4x8 securing the gray spindle support on the right and then remove the spindle support Roll Paper Cover Two Brake pin screws Spindle support Figure 4 21 Roll Paper Cover removal on right side 4 Remove the cover brake pin from either the left or right side and remove the cover Disassembly Flow 120 EPSON Stylus Pro 7000 Revision B 4 2 1 9 Front Cover Removal 1 Open the Front Cover 2 Pushin the two hooks to the left of the cover and remove the front shaft cover Front cover spring L Spring catch E ring Front cover
57. height of the C head using the Head Height Lever 1 Make sure BC Slant Check End appears in the LCD and press Enter 2 Afterthe check pattern prints BC Slant Check End appears in the LCD Compare the printed pattern with the illustration below Light Light Magenta Cyan E eg Sc OK Push in here Head Height Lever with tweezers right of C head Bad to correctly set the gt printhead Figure 5 22 Head Parallelism Check Printout Figure 5 23 B C Head Height Lever 3 Press Enter if the level is OK like the top row If there is a slant open the 5 Using tweezers or a similar tool push down the head and then tighten front cover release the carriage lock by hand and move the carriage the screw away from the carriage cap position 6 After finishing the Head Height adjustment procedure move the carriage 4 f necessary loosen the screw securing the printhead on the right Move back to the capping position by hand and close the front cover the Head Height Lever up or down to match the height of the two heads Adjustment Self Diagnostic Mode Menus 181 EPSON Stylus Pro 7000 Revision B 7 Select Print Adj Pattern with the SelecType or Item button and print the pattern again to make sure the heads are lined up Adjust again if necessary If there is no slant press Enter Printing Pattern r Check the pattern for offset lines or segments and change the adjust lever position
58. installed Open the ink cartridge holder and install a new cartridge in the empty slot Do not use cartridges after removing them even one Recovery time If the cartridge is installed and installed correctly check the operation and connection of the I C detection sensor Do not insert used ink cartridges into the printer Doing so will cause the ink counter to function improperly Table 3 20 Option I F Card Item Description LCD Option I F Card message LED indicator status N A LCD message Table 3 21 Remove Paper Description Remove Paper LED indicator status Paper Check LED is on Paper is too thick to allow for head cleaning Details The currently loaded paper is too thick to allow for timed cleaning Move the Paper Set Lever to the release position remove the paper and return the Lever to the set position Cleaning starts Recovery and Please Wait appears on the LCD panel When No Paper Loaded Load Paper appears reload the thick paper to begin printing Table 3 22 Cannot Print Description LCD message Cannot Print LED indicator status Same as before this error arose Cannot perform test print Due to one or more of the following reasons the printer cannot print a nozzle check pattern status sheet PG adjustment pattern or paper thickness pattern 2 S Details 1 No paper loaded An unsupported optional interface c
59. instruction Table 1 38 Service Errors 100000006 CPU Vector 9 CPU address error Service Code Explanation s 10000000A CPU Vector 10 DMAC DTC address error 0000101 Ink tube life error 10000000B CPU Vector 11 Watchdog time out error 0001000 PF Motor encoder check error 1000000 CPU Vector 32 63 wrong trap 0001001 PF Motor out of step SX RP Meio eenean When replacing the following parts to clear Service Req 00010003 PF Motor in position time out error 00000100 error you need to clear the corresponding counter 00010004 CR Motor encoder check error using Maintenance Mode 2 00010005 CR Motor out of step Affected parts Maintenance Kit SP7000 00010006 CR Motor overcurrent B Waste Ink Pads 00010007 ICH Motor in position time out error W Flushing Box 00010008 S int t watchd i EE ervo interrupt watchdog time out error W Cap Assembly 00010009 System interrupt watchdog time out error B Cleaner Head 0001000A CR origin sensor error mes Affected counters 0001000B PF ori blica adii dud W Init Waste Ink 0001000C PG origin sensor error Head slide error M Init Cleaning Unit 0001000D Cover sensor error 00 0001000E Cover sensor error 01 The above mentioned parts are also available as a KIT 0001000F CR motor PWM output error Description MAINTENANCE KIT 00010010 PF motor PWM output error Parts code 1054038 00020000 NVRAM Error 00020001 Internal RAM Check Error 00020002 SRAM Check Error 00020003 DRAM Check Error
60. message Ink Low Spas a E E The LED indicator for the ink cartridge that is low flashes Push Lever Down page 102 status Ink Out page 102 The printer has received the Near End signal from one of the ink low sensors After the LCD displays the Ink Low warning the No Ink Cartridge page 102 printer can print about one A1 sheet at 10096 duty By all means Remove Paper page 103 Details change the imk cartridge as soon as possible Once a low ink cartridge has been removed it will Option I F Error page 103 automatically cause an ink end error if replaced in the printer Only replace empty or low cartridges with new full cartridges Note Maintenance Call nnnn is described in Table 3 3 otherwise the ink counter cannot perform correctly Recovery Replace the old ink cartridge with a new one Troubleshooting Troubleshooting Using the Error Messages 85 EPSON Stylus Pro 7000 Revision B Table 3 6 Maintenance Call nnnn ERRORS Error messages appear on the LCD to notify the user that the printer cannot LCD Maintenance Call nnnn print properly under the current conditions When an error message appears nnnn the replacement part code see Service Call 00000100 printing stops and data transfer from the host PC stops The parallel interface iuris on page 93 signal ERROR gt LOW and BUSY HIGH and data cannot be entered E IN ue Table 3 7 No Paper Loaded status 8 D ipti Maintenance required The corres
61. of Replacing the Waste Ink Pads on page 126 3 Remove the two screws CP W M4x8 and one screw CP W M4x40 securing the fan duct and then remove the fan duct Suctions fans One screw Fan duct Screws Connector Figure 4 32 Suction Fan Removal 4 Disconnect the fan connector and harness 5 Remove the one screw CP W M4x8 securing the fan and remove the fan Disassembly amp Assembly Disassembly Flow 128 EPSON Stylus Pro 7000 Revision B 4 2 3 3 Replacing the Printheads 3 Press down the cutter to release the carriage lock and move the carriage away from the home position The printer uses two printheads B Head and C Head and although they are similar you need to make sure you do not mix the heads One is for dark inks and the other is for light inks Therefore make sure you prepare and install the correct replacement head B B head F055040 Printhead IJ192 OAD damper order B gt C gt M B Chead F055050 Printhead IJ192 OAE Cutter damper order LC gt LM gt Y The printheads are the same for the EPSON Stylus Pro 9000 and EPSON Stylus Pro 7000 Before replacing the printheads you will need to drain the ink as described in the Clean Head section of Adjustment Menu Carriage cover Figure 4 33 Carriage Lock Release amp Cover Removal on page 174 After replacing the printheads you will need to perform an 4 Remove the two screws CP W M3x6 securing the carriage c
62. pads are completely full the LCD displays Service Call 00000100 The pads must be replaced at this time CRLock Head Cap Assembly SSES Pump Assembly Figure 2 13 Cleaning Mechanism Components Operating Principles Description of Components 65 EPSON Stylus Pro 7000 Revision B 2 2 4 CR Lock Mechanism The printer uses a spring to activate the carriage lock and an electromagnetic solenoid to release it The spring forces the carriage lock up into the opening at the bottom of the subcarriage when the carriage is in the home position However when the CR Motor is running the solenoid prevents the lock from engaging the carriage To release the carriage from the capping position the printer activates the cutter solenoid which pushes down the CR lock releasing the carriage To manually release the carriage when it is locked in the home position press down the cutter and push the carriage to the left Operating Principles Description of Components 66 Revision B EPSON Stylus Pro 7000 2 2 5 Ink Supply Mechanism There is only one ink cartridge holder for all six cartridges The design of the holder makes it quite easy to install and replace ink cartridges from the front of the printer To prevent users from accidently installing a color ink cartridge in the wrong slot the cartridges have slightly different designs Before moving the printer you or the user now has to flush the ink system as described in Transportation Mode
63. page 198 inward 7 Remove the two CP W M3x8 screws securing the PF Motor Assembly to the PF motor bracket and then remove the PF motor bearing PF motor spacer and PF motor in that order Disassembly amp Assembly Disassembly Flow 142 EPSON Stylus Pro 7000 Revision B 4 2 3 13 Removing the Maintenance Assembly Two Sensor Clamp Harnesses DOE if you replace the waste ink absorbers because the service call iMi error 0000100 occurs you need to replace the specified parts in the Maintenance Assembly After replacing them be sure to initialize the following counters B Waste ink counter Pump Motor B Cleaning unit counter ASSY Harness Parts to be replaced Pump Motor Cap Assembly Pump Assembly Cleaner Head and Flushing Box Assembly NOTE The above mentioned parts are available as a kit Description MAINTENANCE KIT Parts code 1054038 Maintenance Base Figure 4 63 Removing the Harnesses 1 When you replace the Maintenance Assembly ink may spill 5 Release the panel FFC and CR FFC from the cable clamps at the back and from the ink tube connected to the pump assembly Therefore bottom of the Maintenance Base Assembly respectively wipe the ink around the ends of the ink tubes preliminarily 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 2 Remove the Rear Cover as described in Rear Cover Removal on page 118 3 Disconnect the harness for the Pump Mo
64. power drops below the rated To prevent over current damage to the PS board the following fuser is voltage supplied on the PS board Turni This terminal closes and the PS board is 100V AC 10 125V AC 6 3A urning on activated POWER_SW The C299MAIN board has three control signals described in detail in the table Panel MAIN gt This terminal releases and remains below PS Turning off active anywhere from10 seconds to several minutes Operating Principles Summary of Control Circuit Operations 78 EPSON Stylus Pro 7000 3 1 Outline See this chapter for detailed troubleshooting instructions if the printer is not working properly 3 1 1 First Before starting confirm or attempt the following M There are no foreign materials inside the printer B Ifthe LCD display displays Ready when the power is on print a status sheet Press the SelecType button twice to access the Test Print Menu press the Item button until you see Print Status Sheet and then press Enter By checking the Status Sheet you can determine whether the cause of the problem is the printer itself i e a part has been used beyond its useful life or a user defined control panel setting If necessary you can restore the factory default settings in the NVRAM on the C299MAIN board as follows From Maintenance Mode 2 select Counter Init Menu and then NVRAM Init M The printer is not abnormally dirty C
65. support shaft Front shaft cover Shaft cover hooks x2 Figure 4 22 Front Cover Removal 1 3 3 On the right remove the E ring and the spring Front cover E ring Spring catch Front cover support shaft Figure 4 23 Front Cover Removal 2 3 Disassembly amp Assembly 4 Remove the two resin stopper clips white plastic from the front cover support shaft on the left and then pull out the front cover support shaft to the left Be aware that the front cover spring L and Front Cover come free at this time Front cover Two plastic resin stoppers Figure 4 24 Front Cover Removal 3 3 Push the front cover support shaft back to the left to insert the left plastic resin stopper 5 Remove the Front Cover and front cover spring R from the front cover support shaft Disassembly Flow B Make sure you replace the front cover springs correctly B Confirm the movement of the cover and operation of the cover open sensor See Cover Open Sensor Assembly on page 200 for details 121 EPSON Stylus Pro 7000 Revision B 4 2 2 Circuit Board Removal This section explains how to remove the Circuit Board C299PSU and the Main Board C299MAIN 4 2 2 1 Power Board Removal Wem Unplug the AC power cable and wait at least five minutes before removing the power supply board to make sure there is f no residual power left in the board s condensers 1 Remove the Rear Cover as described in
66. the distance properly and determines the brightness level low when light is not from the opposite frame to the HP side left edge of the paper o 5 D T Q u o do noc e D5 o2s x B as S 3 2 oa aa a6 gt D dei AE O GE og E ns cc No o E a 5 Paper exists edge HP side CR determines distance from HP to opposite edge signal Paper exists determined CR determines distance from opposite side to HP Paper exists is found en e amp f 5 o o o 9 en c E S E a d no paper location Paper loaded o E 2 5 o T 2 t o gt CR detects paper Opposite edge is Determine No paper signal level o en bi 3 o 3 c E e o g o E tc oc o o CR moves to expected The edge on HP side Figure 2 19 Paper Size Detection R L edges Operating Principles Printer Mechanism Operation Outline 73 B vision Re EPSON Stylus Pro 7000 O Paper size detection leading edge Before printing the printer needs to determine the location of the front edge Jedeg peojay edA 10113 oBpe opo do 1461y do 1497 h oul peyoq abpea Jaded aul yoelg 4 abed 99S sjaA9 uono9 ja1J MO pue yBiy s j0sues ay eumuJe3ap jsnui 19 ULd au ainpas0id si BuruuifBeq 840Jeg 6p 1uBu episui WLUQE 0 S9AOUI YD 7p9a 9919p Gps do3 33u6 SOA ebpe do ybiy eDpo Buipee
67. the most vertically aligned pair of lines and press Enter 5 is correct in the example below If necessary select Drying Time from the Paper Config menu to select an automatic period of time that the printer will pause printing to let the previously printed sheet dry Also to prevent thin or light paper from getting stuck over the paper suction holes in the Lower Paper Guide you can select Low 5096 power as the Suction setting Product Description 1 6 5 Cutter Replacement Menu Print the Status Sheet from the Test Print menu in SelecType mode and see page 43 for information on determining when the cutter needs to be replaced The following table includes the steps messages that must be followed to replace the cutter Table 1 36 Cutter Replace Menu Display Message Notes CUTTER REPLACE MENU Prepare a replacement cutter and OPEN LOWER COVER Open the front cover Push down on the cutter itself and move the cap actuator to the right Remove the old cutter and install a new one Make sure the cap is correctly replaced over the cutter REPLACE CUTTER Close the front cover The printer is CLOSE LOWER COVER ready and the cutter counter is automatically reset If you need to replace the cutter 1 Pressthe SelecType button until CUTTER REPLACE MENU appears on the LCD You can automatically enter the cutter replacement menu by pressing the SelecType button for five seconds 2 Open the Lower
68. the printer cannot receive data 11 BUSY 29 O This occurs when the printer is receiving data or when the printer is in an error state 12 PE 28 O HIGH means no paper is loaded 13 SLCT 28 O Always HIGH when the printer is on 14 AFXT 30 Not used 15 NC Not connected 16 GND Ground for twisted pair return 17 PE Ground for frame body 18 Logic H Pulled up to 5V via 3 9Kohm 19 30 GND Ground for twisted pair return Pulse width of 50uS or more means LOW 31 INIT 30 pulse and the falling edge of LOW signal causes the printer to initialize 32 ERROR 29 O LOW means printer error 33 GND Ground for twisted pair return Product Description Interfaces 25 EPSON Stylus Pro 7000 Revision B 1 2 2 Parallel Interface Nibble Mode Table 1 18 Connector Pin Assignments Reverse Channel Table 1 17 Transmission Specifications AE Signal Name Functional Description Product Description HostClk 19 Host clock signal T issi de IEEE 1284 nibbl d dee ee The DATAO through DATAT signals Synchronization Refer to IEEE 1284 specification represent data bits 0 to7 respectively Handshaking Refer to IEEE 1284 specification 2 9 Data0 7 20 27 Each signal is at high level when data is logical 1 and low level when data is logical Signal l
69. turn the printer off and back on again to confirm whether the error recurs If the same error recurs replace the Main Board WR For Service Call 00020003 DRAM error replace the SIMM installed in CN19 and confirm whether the error recurs SERVICE CALL 0002000B MAIL BOX MEMORY ERROR O Problem Data also can be command code reception error caused by outside factors such as power drain during PC side data transmission or printer reception Also could be due to interference in interface cable or a warn cable and so on O Solution Turn the printer off and back on again and then resend the print job If you cannot regenerate the error have a nice day B Make sure no machines that share the same power supply with the PC or printer are turned on while the print job is being sent B Make sure the interface cable is within specifications for this printer Replace the interface cable it may be worn out M To make sure an errant command code is not the cause try sending a different print job or send the print job from another application or another PC B Write down the error code turn the printer off and back on again to confirm whether the error recurs If the same error recurs replace the Main Board Troubleshooting SERVICE CALL 10020004 CPU GNRL ILLEGAL INSTRCTNS SERVICE CALL 10020006 CPU SLOT ILLEGAL INSTRCTNS SERVICE CALL 10020009 CPU ADDRESS ERROR SERVICE CALL 1002000A CPU DMAC DTC ADDRESS ERRO
70. you to check the maintenance record and fatal error record stored in the control circuit See the Table 3 3 Messages That To check an encoder follow the instructions below for the corresponding Indicate Service is Necessary on page 84 for details on the error messages encoder Pause returns you O CR encoder Move the carriage left and right by hand to previous menu E oz i PFencoder Turn the Grid Roller by hand y SelecTypel Enter Pause returns you Other to previous menu Record Maintenance em menus Pause SelecType I Encoder CR XXXX Item Encoder PF XXXX l Item rm rm m O Record Error menu Figure 5 10 Record Menu Options Figure 5 8 Encoder Confirmation Process Pause returns you to previous menu SelecType Error0 XXXXXXXX I I I I I I off and proceed to the next item l i Error1 XXXXXXXX Pause returns you to previous menu I Item I I I I Fan Pause Lists up to seven errors Figure 5 9 Fan Operation Check FAN This function confirms the operation of the paper vacuum fans x2 When this item is selected the fan turns on Press the Pause button to turn the fan Figure 5 11 Error Record Function The errors listed here do not include CPU errors service call errors and the printer lists a maximum of the most recent seven fatal errors Error 0 6 Adjustment Self Diagnostic Mode Menus 172 EPSON Stylus Pro 7000 O Record Mai
71. 0 Head Gap Adjustment Operation Adjustment Self Diagnostic Mode Menus 187 EPSON Stylus Pro 7000 Revision B FLUSH POINT ADJUSTMENT This function corrects the flushing position of the carriage to make sure the carriage is properly positioned over the F Box during the flushing operation 1 Puta piece of paper over the flushing box 2 Make sure Adj Flush Point R appears in the LCD and press the Enter button 3 The carriage moves to the flushing position and begins flushing 4 After flushing is finished PointR NNN NNN numeric position appears Check the piece of paper you put over the flushing box to confirm the ink is ejected into the flushing box If the ink flushing position is correct press the Enter button to finish Otherwise press the SelecType or Item button to correct the flushing position The settings increment as follows Correction distance One press 1 720 inch Direction toward HP and away from HP l Perform flushing operation Flushing Point x 123 l Use the item select Paper Feed or button to adjust the flushing position l l to HP away from HP Enter End gt adjustment next menu Figure 5 32 Flushing Point Check Operation Adjustment Self Diagnostic Mode Menus 188 EPSON Stylus Pro 7000 Revision B FEED ADJUSTMENT This function adjusts the distance the printer feeds paper by correcting the printer
72. 00 Revision B PAPER NOT CUT RELOAD PAPER O Problem O Problem The paper that was supposed to be cut was not cut completely or the This error occurs when paper was cut but is still in front of the P Front sensor 1 The front edge is loaded too far and the paper is not in the loading B Solution position after it is reverse fed dis Hs cut paper if it is on or near the Front Cover and Lower 2 The paper was loaded in such a way that the left and or right edge is aper SES out of the printable area due to mis loading or because the paper is too M Replace the cutter if it is worn out wide 3 After printing has finished the right or left edge is out of the area PAPER NOT STRAIGHT where the cutter can cut the paper O Problem 4 The loaded paper was longer than the selected paper and the paper This error occurs when the printer detects the front and rear edges to was not fully ejected be skewed the paper is loaded at an angle slant by more than 3mm 5 A cutter error occurred after the paper was ejected If the printer prints on paper that is loaded at a slant the printer may 1 Soluti print outside of the printable area and may fire ink onto the platen If outon this happens the next sheets loaded in the printer may have marred B 1 3 above reverse sides Properly reload paper If the front edge of the paper is not straight O Solution and clean cut the paper B 4 5 above ee ee ee repa Cut of the section of the p
73. 000 do not attempt to use it with other printers Do not use the backup card for the Stylus Pro 9000 The programs vary and using the wrong program may cause a wide variety of problems depending on which parameter s are written incorrectly Adjustment Steps 159 Revision B EPSON Stylus Pro 7000 BACKING UP PARAMETERS FROM MAIN BOARD TO PC CARD DOWNLOADING PARAMETERS FROM PC CARD TO NEW BOARD 1 Remove the access cover two screws from the rear of the printer and make sure the Control Panel unit is attached Make sure the control panel is properly connected and the printer is in proper working condition before proceeding 2 Insert the PC card top facing the outside of the printer into the PC card slot connector CN20 on the Main Board and then turn on the printer 3 Make sure the following message appears on the LCD and wait for the procedure to begin Wait F gt M Push M gt F In other words this clears the parameters Do not touch the Control Panel buttons at this point Doing so causes the PC card to download its data to the Main Board s Flash memory instead of backing up the data in Flash memory 1 Make sure the access cover is removed from the top of the Upper Paper Guide and make sure the Control Panel is attached Insert the PC card containing the backup data top facing the outside of the printer into the PC card slot connector on the Main Board and turn on the pri
74. 000 Revision B Table 1 14 Data transmission times Parameter Minimum Maximum tsetup 500 ns thold 500 ns tstb 500 ns tready 0 tbusy 500 ns tt out 120 ns tt in 200 ns treply 0 tack Typical 2 us tnbusy 0 tnext 0 Rise and fall time of every output signal Rise and fall time of every input signal Table 1 15 Typical tack time Parallel UE mode Time required High speed default 0 5us Normal speed 2us Product Description Interfaces 24 EPSON Stylus Pro 7000 Revision B Table 1 16 Connector Pin Assignments and signals Forward Table 1 16 Connector Pin Assignments and signals Forward Channel continued Channel Return Pin 34 NC Not connected Return Pin Functional Description Functional Description Data reception pulse Data is read at the falling 1 STROBE 19 edge of this pules HIGH during normal operation Pulled up to 35 5V 0 The DATAO through DATA signals represent oV WISIS 2 9 DATAO 7 20 27 data bits 0 to7 respectively Each signal is at 36 SLIN 30 Not used high level when data is logical 1 and low level when data is logical 0 Note In I and Out O refer to the direction of signal flow from the printer s point of view This signal is a negative pulse indicating that de 25 o the printer can again accept data HIGH means
75. 01 occurs when the count equals 0 Table 1 33 Cutter Life Value O PF Motor life Monitors the feed drive mechanism See above for Printed Value Meaning count explanation No fatal error Ets 100 8196 remainin O Head Keeps track of the number of dots fired from the head popu 80 6175 remaining according to color The color that has been fired most is shown on the EE 60 4196 remaining Status Sheet See above for count explanation No fatal error Part E F 40 20 remaining replacement is determined on site E F 20 1 remaining L1 Cleaner Keeps track of the number of head cleaning operations wiping rubbing See above for count explanation No fatal error Part SES ess inan 1 remening replacement is determined on site When the cutter life less than 1 the cutter should be checked it is OK if it cuts a clean straight line and replaced if necessary This is a subjective check and the cutter does not have to be replaced if it still cuts properly Users can replace the cutter themselves O Page count total number of printed pages max six digits Product Description SelecType Settings 43 EPSON Stylus Pro 7000 Revision B 1 6 3 Printer Status Menu All consumable items and maintenance parts either run out of their contents or wear out To determine how much contents ink or useful life remains compare the message and value shown on the control panel display to the corresponding
76. 1 Enter the Self Diagnostics mode by holding down the Paper Feed I No PEGO000 2 k am Psion B0129C Paper Feed and Enter buttons while turning on the printer Version PANEL 16 Version MOE 19 2 Press the Item button until Check Adjustment appears on the display and apping Position 1 269mm Head Rank B Head L2DKKE then press Enter 5098 MEME uer c L2DKLP 3 Press the Item button until Adj Bi d appears on the display and then press Enter Bi D2 41 Bi D4 238 4 Make sure Enter Adjust Print appears and press Enter The printer prints SE the Bi D adjustment patterns and BiD 200 N B y appears on the display when finished y adjustment value 121 2 3 4 5 6 BILD 41 Enter Adjust Print LACH Inte DOM 23 37 0 14 14 12 BHEDE 20 37 10 2 3 6 21 21 A Printing Pattern Adjust parameters printout User current parameters BackUp Default parameters Circled numbers are for the two new adjustment patterns 6 normal dot 8 micro dot L l I l XXX 300 or 200 BiD XXX Y Z O Y N or M Z B or C 1 Overall Bi D values 2 Initial stored values always 37 3 Current Base values 4 Light Cyan adjustment values l l l l l 5 Light Magenta adjustment values l Based on the printed pattern make sure each l l l l l numbered pattern is vertically aligned Enter End
77. 299 Main Board 4 Firmware update write 162 6 Test print replacement 5 Parameter download 159 Sensor assembly board is alive 6 Write D A Value 177 replacement 1 Paper Related Sensor adjustment 169 7 Paper Related Sensor adjustment 169 PFront 2 Top bottom adjustment 190 8 Test print PRear 9 Write USB ID 202 Sensor assembly 1 Replace main board 123 replacement Paper Related Sensor adjustment 169 2 Firmware write 162 P Edge 3 Write D A Value 159 Sensor assembly From the Test menu select Sensor and 4 Paper Related Sensor adjustment 177 replacement then Paper Thickness 199 C299 Main Board 5 Head rank input 169 P Thick Required tool Schema Gauge replacement 6 Misc adjustments see Range of Backed Sensor assembly board is dead Up Parameters on page 161 161 replacement Capping position adjustment 176 7 Test print CR HP Sensor 8 Generate new USB ID 202 E 9 Replace waste ink pads 126 db ee From the Test menu select Sensor and replacement A 200 10 Reset waste ink counter 194 then Cover Cover Sensor 1 If you can backup the parameters replace the main board and upload the parameters into the new board A successful backup means no adjustment is required using the self diagnostic function Adjustment Adjustment Outline 158 Revision B EPSON Stylus Pro 7000 5 2 Adjustment Steps This section describes the detailed steps for performing the adjustment procedures listed in Table 5 2 5 2 1 Para
78. 299MAIN board production process the head drive circuit parameters are written to the USB EEPROM After service these parameters must be transferred to the Flash ROM This operation must be performed before sending a print job otherwise print quality will most likely suffer 1 Make sure Write D A Value appears on the LCD and press Enter 2 Press Enter again when Press Enter to write appears 3 Turn off the printer when Please turn off appears ADJ INPUT RANK This function allows you to enter the B head and C head ID s 1 Make sure Adj Input Rank appears on the LCD and press the Enter button 2 First enter six characters for the B head K C M ID Press the Paper Feed or Paper Feed button to select the ID value 3 After correctly entering the B head ID press the Enter button and enter the C head ID in the same way puni If an out of range error Error Rank Input occurs at any time during this process press the Enter button and re enter the head ID 4 After entering the head ID for both printheads press the Enter button and Enter Key appears on the LCD Adjustment Self Diagnostic Mode Menus 1 Bez After entering B amp C head ID s Enter Key appears on the LCD If you do not replace the printheads you can avoid wasting ink by pressing the Pause button instead of the Enter button to skip the initial ink charge process 5 Press the Enter button again to write the printhead
79. 3mm PAPER SIZE CHK ON Determines whether the paper size check OFF is enabled ON Determines whether the paper skew PADE ao OFF check is enabled Initializes control panel setup values to INIT PANEL Exec their defaults Notes The printed image is the same size whether the margin is 15mm or 3mm The difference is 12mm of paper clearance is added to the top and bottom edges to make paper feeding more stable and to prevent the paper from rubbing the printheads The underlined item equals the default Product Description SelecType Settings 41 EPSON Stylus Pro 7000 1 6 2 Test Print Menu Table 1 32 Test Print Menu Display Message Item Notes Check the printout any missing lines NOZZLE CHECK Print mean the nozzle s are clogged STATUS SHEET Print Prints the current printer settings 1 6 2 1 Nozzle check bw Gm Version BO289C Ink Pad 94 Note the actual pattern prints in color black cyan magenta light cyan light magenta and yellow The firmware version is described as the date the firmware was set BO EPSON Stylus Pro 7000 28 date 9 last digit of year 1999 in this case C month 16H so 1 means January A means October and C means December The remaining capacity of the waste ink pads is shown as a percentage Revision B 1 6 2 2 Status sheet 00 00 XX XX XX XX XX XX Installed Current Setting Auto Border Line On Interface Parallel Par
80. 3u3 994nos Jedegq edA ejes Figure 5 13 Adjustment Menu 175 Self Diagnostic Mode Menus Adjustment EPSON Stylus Pro 7000 Revision B ADJ CAP POSITION Use this function to check the actual capping position and correct the capping position parameter in the firmware if necessary There may be very small differences between printers Although the difference may only be a few pulses closer or further on the linear encoder this is necessary to correct for any differences between one mechanism and another 1 Make sure Adj Cap Position appears on the LCD and press the Enter button 2 The printer begins the HP detection sequence and automatically detects the capping position adjusting the logical position if necessary 3 Afterthe adjustment process is finished the detected distance between the HP and the capping position is displayed 4 Doone ofthe following Press the Enter button to update the capping position parameter and proceed to the next menu item or Press the Pause button to avoid updating the capping position parameter and return to the beginning Adj Cap Position appears on the LCD z TES After detecting the Detecting Origin HP the printer automatically detects the cap position Detecting Cap Position l Carriage moves to capping position and Y position appears on LCD Position 0 2500mm I Figure 5 14 Cap Position Check Operation Adjustment ADJ CHECK SKE
81. 6 1 1 Periodic Maintenance Items The printer uses sensors and counters to determine when consumable items need to be replaced When a consumable part has reached its predetermined end of life according to the corresponding counter a message appears See the table below for parts which require periodic replacement Table 6 1 Parts That Require Periodic Replacement Items LCD Message Description Solution Replace the following parts with the parts in the Maintenance Kit Waste Ink Pads Waste Ink Pads Maintenance Call 0100 Pump Assembly Maintenance Kit Cap Assembly SP7000 s i Flushing Box 1054038 Service Call 00000100 Cleaner Head Required Adjustment Waste Ink Counter Clear See Counter Clear on page 194 Solution Checkthe ink tube The printer indicates this error when the carriage has made a predetermined number of passes this indicates the ink tubes should be replaced before they wear out causing air to enter the ink tube or ink to leak Ink Tubes Service Call 00000101 When replacing the waste ink pads replace the pads in the waste ink tank and not the whole tank Put the old pads in a plastic bag and throw away the used ink pads according to the laws and rules in your area Maintenance Revision B 6 1 2 Product Life Information The table below shows the product life about the printer body each mechanism and various parts Information regar
82. 8 DATST Bat td hrs Es FAI gi ul DATS HLO HL O PERIPHIGH BATE DATT GEN IST DATO RS 1 j S BAS n Piper ott NN FOE T DE 38 454 DI30T SND SIT 1 AT ARE ER 1 ATI 321418 5188 emite ul ip 2 418 252 7751 CSCON 19 AT Ste SE PWM CSCON att 24 415 Ma AD 2414 9155 SV vex SEO SI 22 41i ER v Si 21418 HS 24Ls08 N 7316 SEON AT SR TA pu SCDE AT 174 RECH Als 5 cat aL AR pri AT vn at 18142 DHE GND at on e A 13 48 Dit GND At HERROR SEEK AT 1143 5H 7 pen at 10 44 ort 7 Ale l 43 E Ain A AT SE RES GE AIO 744 RE ars Aa 40 EE nen 2 ors AT den 08 ay ree br Im G aa ote ATIST 10K He Db s8 peT GES AA m 5 221 GES We ig De DI3T DEG az E337 caas WATT be mea 22 6 AH app 10005 HEIEREN BS 1 ABl paral i 7 d A POTA 116224 na bo nra B 3 AS GES GE Y ee 000p ANA gen E BRI i n ANS WAL a E ANE WBB De 2 ND ANG fee PET 5 AN WAL 9 194 138 ADD 3 i 1s 28 ALBI E ii ror Leu 9 is t false HI 3 d Ee 3 E PEG es amp voa 3 8 138 MD E enca Hag tas gu Sep zi PER Dit T SS g ELE RY DIT RE 36 cxTaL ck Drot DREGO HEN 23 DACKD al 24 yra BARKO pig von EIS HvDD m EM Be D M 1062 1 ee E DS WOR GNO USS725 E ND DAS AANER A3 3 5 D 2 polo zm vue I HOD B zh 7 NE ios y Be Mie ivDD B4 aa 8 2 A HOD EECH Wee B8 817 pie D P AS te PUT Yon 57 A7 PRIF vDD Ba ag 2 PD COD s MA LvDD X avec eoleg a Set ri IND 14 SEI SES sel nn En E INTO ie y CONTROLO BCONTA BCONTAO PEDNTAOL S voo CONTROL 8 inv tav E
83. ASSY 1 403 POROUS PAD INK EJECT 10 313 CUTTER SOLENOID ASSY 1 404 SUB PLATEN A 1 314 CUTTER SOLENOID SPRING 1 405 SUB PLATEN B 4 315 CUTTER CAP 1 406 PAPER OUTLET ROLLER ASSY 7 316 CUTTER SPRING 1 407 COVER SENSOR ASSY 1 317 H ADJUST LEVER C 1 408 CLAMP 2 318 H ADJUST LEVER B 1 409 PAPER GUIDE TRAY 2 319 H ADJUST LEVER 2 410 WASTE INK TANK STOPPER 1 351 PRESS SHAFT TRAY 2 451 MOTOR ASSY ASF 1 352 PRESS TRANSMISSION GEAR 1 452 PUMP REDUCTION GEAR 3 1 353 PRESS LEVER 1 453 PUMP REDUCTION GEAR 4 1 354 PRESS IDLE GEAR 1 454 PUMP ASSY 1 355 CR MOTOR PULLEY ASSY 1 455 CLEANER HEAD ASP 1 356 CR DRIVEN PULLEY ASSY 1 456 PUMP GEAR 1 357 CR BELT 1 457 CAP ASSY 1 358 RHOTO SENSOR 3 458 PUMP REDUCTION GEAR 1 1 359 HD SLID SENSOR ASSY 1 459 PUMP REDUCTION GEAR 2 2 360 T FENCE 1 460 PG IDLE GEARA 3 361 LEVER SENSOR CABEL ASSY 1 461 PG IDLE GEAR B 1 362 P THICK SENSOR CABLE ASSY 1 462 FLASHING BOX ASSY 1 363 CR HP CABLE ASSY 1 463 DAMPER CR 3 401 P FRONT SENSOR ASSY 1 464 SHAFT DAMPER CR B 3 402 WASTE INK BOX 1 465 PLANE WASHER 3 3 1 5 8 S NA 3 Appendix Parts List 212 EPSON Stylus Pro 7000 Revision B Table 7 2 Parts List cont Table 7 2 Parts List cont Ref Part Name Quantity Ref Part Name Quantity 501 HOLDER GUIDE I C UPPER 6 608 CR TAPE CABLE 1 502 FRAME ASSY NEEDLE 6 609 TUBE GUIDE 1 503 INK SENSOR K ASS
84. AT NDW GND GNO 7000C E E B47 app 100 1 4N RAS MN 100 174W 77 n GND 6ND 2 TP2 Dua Ei END ve DTA114YUA 19 77 GND UI 0000 D OX GND ene CR ENC C29 4 3 Qc joU 7 EPS JARD
85. BM bottom 3mm 15mm 14mm Note The size of the margin is determined by the control panel setting de um There are three margin settings via the control panel aod Printable Area E 3mm All margins are set to 3mm B 15mm All margins are set to 15mm E T B 15mm TM and BM are 15mm while LM and RM are 3mm Table 1 8 Optimal Margin Settings To optimize for Select this setting largest printable area and decrease chance of paper rubbing printheads Top Bottom 15mm exact paper size and decrease chance of paper rubbing printheads Ton largest printable area and exact paper size 3mm When the Paper Set Lever is Figure 1 1 Printable Area W Back The feed path is open and you can load remove or change the position of paper in the feed path B Forward The feed path is closed and loaded paper is locked in place You can print on the loaded paper It is not possible to change the lever position during printing Product Description Features 17 EPSON Stylus Pro 7000 Revision B 1 1 5 Ink Cartridges 1 1 6 Electrical Specifications Shape Each ink cartridge is uniquely shaped so the Table 1 10 Electrical Specifications cartridges do not fit in the wrong slots i 120V Model 220 240V Model Ink colors Black Cyan Magenta Yellow Light Cyan Light Magenta Rated voltage range AC120V AC220 240V e t volt A 132V AC198 264V Ink life Two years from production
86. Cleaner Head Affected counters Init Waste Ink Init Cleaning Unit Description MAINTENANCE KIT Parts code 1054038 When replacing the following parts to clear Service Req 00000100 error you need to clear the corresponding counter using Maintenance Mode 2 The above mentioned parts are also available as a KIT 82 EPSON Stylus Pro 7000 Revision B 3 2 Troubleshooting Using the Error Messages Table 3 2 LCD Panel Error Messages LCD message Status The EPSON Stylus Pro 7000 performs self diagnostic tests using the data Cover Open The coveris open Etter 88 supplied by its various sensors and if an error is detected by one or more sensors a corresponding error message appears on the control panel display Turn off on The printer needs to re initialize Status No matter what kind of error occurs use Table 3 2 LCD Panel Error p m Service Call Messages on page 83 or Table 3 3 Messages That Indicate Service is Sanh Fatal error occurred Error 92 Necessary on page 84 to determine what and where the problem is as well as where to look for directions on fixing the problem Initializing printer initializing paper f Please Wait charging ink resting timer IC or clearing Status O Table 3 2 lists the printer errors that users can check and troubleshoot NVRAM by thems
87. Cover as shown on the LCD 3 While pushing down the cutter the lower of the two extensions on the left slide the cutter actuator extension up and to the right 4 Remove the old cutter and replace with a new one 5 Close the Lower Cover as shown on the LCD SelecType Settings 45 EPSON Stylus Pro 7000 Revision B 1 6 6 Head Alignment Menu The head alignment function allows you to perform the parallelism adjustment See the illustrations and table below for details To perform the parallelism adjustment 1 Load A1 size roll paper 2 Press the SelecType button and select the Head Alignment Menu Then press the Item button 3 If using EPSON special media paper thickness 0 2 1 2mm select STD If using other media enter the paper thickness in 0 1mm increments See Detecting Paper Thickness on page 44 if necessary Press Enter 4 Select the pattern 41 12 or patterns ALL that you want to print See the table below for details Press the Enter button to print the test patterns 5 There are twelve sections in the printout and for each section determine which pattern is vertically aligned and enter the corresponding value 1 7 You will notice in the printout that sections six through eight are a little different than the others Incorrect Correct Effective Buttons Item next Enter select PF change This is too far SU lt gt apart In this ra e example 4 is i
88. D S ok i ch F 885589zX z7732T Sens N S gt a a DEAM 15M 16 11 Baltt 32 D 1 as D i5 BALDI iH DS ala 30 iH GIS pataas T ji G BA 7 26 D AI DIT EA 16 27 iu Gel SL E ors Bala 93 i GI E EN BAT3 2 D IT 19 BI T Batal et D 2 3 BIS f EI EIS iu 7 E 15 D 5 BE iu z BIZ 13 f i D 1077 E ES 2 BI op j en 3 K BB SEL g See 7000C EPSON ro al o E n H v e 74L 04 Bo A ai m VUES El el Bo SOMATN ROAD ET Stee De wae z 1677 SMAIN BOAR 1u tg c asf oBbooso 74L804 10 f 2 7 SEES RE de Ba Z r i Wo m gm SNO GND GND CNS P_FRONT 7 Ke HERROR d SC CN37 P_THICK n CN38 COVER CUT S0 40 ON END LM END 10x ANI CN ANN 9 ms E 1P28 ES E Cnag 3l 7020 FANA E7751 J 09 P10 js Be 7 Pi 4 p13 MW Pia F ER Ht P17 28 p20
89. D adjustment 200cps Micro dot C head 4 BiD 300 N B Bi D adjustment 300cps Normal dot B head 5 S BiD 300 N C Bi D adjustment 300cps Normal dot C head 6 4 BiD 300 M B Bi D adjustment 300cps Micro dot B head 7 5 BiD 300 M C Bi D adjustment 300cps Micro dot C head 8 Note The number refers to the numbered pattern on the printed Bi D test pattern 6 7 When adjusting 1 5 or 7 press Paper Feed or Paper Feed until the 7 correct value appears on the display and then press Enter That pattern only is reprinted with the new value and BiD End appears on the display 8 Os uA ue Figure 28 BD Adjustment Test Pater value To move up or down the entire range of patterns for this set press Paper Feed or Paper Feed To adjust the value one color at a time press Item 8 Press Item and xD LC y appears on the display Press Paper Feed or Paper Feed to change the Light Cyan value Press Enter 9 xD LM y appears and press Paper Feed or Paper Feed to change the Light Magenta value Press Enter Adjustment Self Diagnostic Mode Menus 185 EPSON Stylus Pro 7000 Revision B 1 Make sure Bi D appears on the LCD and press the Enter button 3 Atthis point you need to check the vertical alignment of the lines on the 2 After all the patterns print BiD 200 N B vvv appears in the LCD printed test pattern WI If all the lines are correctly lined up as in the ab
90. DC Servo motor Rotary encoder PF encoder sensor 5VDC two channel A phase B phase in PF motor Papar susian fane 28VDC DC motor fan x2 Photo reflector P_Front sensor 5VDC over threshold paper exists under threshold no paper Photo reflector P_Rear sensor 5VDC over threshold paper exists under threshold no paper Photo interrupter P_Thick sensor 5VDC active thick paper interrupted normal paper Photo interrupter Paper set lever 5VDC active thick paper position sensor interrupted normal paper Ink delivery components 4 phase 200 cycle HB type stepping 42VDC B printhead are B C M printhead i LC LM inth C printhead 2VDC C LM Y printhead Head thermistor 5VDC One in each printhead B and C CR motor 42VDC DC motor Photo interrupter CR_HP sensor 5VDC active CR out of HP interrupted CR in HP CR encoder sensor 5VDC Pear Den two channel A phase B phase 4 phase 200 cycle HB type stepping Pump motor 42VDC motor with internal encoder sensor PG adjustment 5VDC also used for cleaning Photo reflector PG HD_SLID sensor 5VDC reflected in PG HP unreflected out of PG HP Photo reflector P_Edge sensor 5VDC over threshold paper exists under threshold no paper Cutter solenoid 28VDC solenoid cutter drive RUE bo motor with internal encoder sensor s T also used for PG adjustment VC Microswitch 1 slot sensors 5VDC Open no I C B C M Ic Im Y Clos
91. EAR Sensor Assembly 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 Remove the L Side Cover as described in L Side Cover Removal on page 116 Remove the WC Holder Cover as described in I C Holder Cover Removal on page 116 Remove the H Top Cover as described in H Top Cover Removal on page 117 Remove the Rear Cover as described in Rear Cover Removal on page 118 Disconnect the harness for the P REAR Sensor Assembly from its connector on the main board and drop the harness in the hole on the right Push the paper hold lever down to the front Remove the five CBS M4x6 screws securing the Paper Guide U and remove the Paper Guide U by slowly taking it out toward the upper front NOTE When removing installing the Paper Guide U be careful not to 9 mar the P REAR Sensor Assembly with the edge of the sensor inspection window Remove the two CP W M2x8 screws securing the P REAR Sensor Assembly and remove the P REAR Sensor Assembly NOTE P REAR Sensor Assembly position is adjusted at factory Therefore be sure to mark its current position before removing the screws ro zu If you replace the P REAR Sensor Assembly perform the REQUIRED Disassembly amp Assembly necessary adjustment listed in Table 5 2 in Chapter 5 Screw M4x6 eS Revision B Screws M4x6 Inspection Window for the P_REAR Sensor Assembly Figure 4 81 Rem
92. HECK POINT Front If you find it is necessary to perform service on a part not described in this chapter be sure to check the after service parts situation before beginning the service If you need to remove the ink tubes or other ink related parts see Transportation Mode on page 53 to drain the ink before removing anything If necessary i e when transporting the printer use the above mentioned mode to drain ink install transportation fluid cartridges P N1045585 and then perform an initial ink charge with the fluid Enter the transportation mode again to remove the fluid user can do and then perform initial ink charge with ink The directional instructions in this chapter are given as if viewing the printer from the front See the illustration below Bottom Figure 4 1 Directional View of the Printer Disassembly amp Assembly 4 1 2 Tools This section lists the tools necessary to disassemble or assemble the printer Table 4 1 Necessary Tools Tool Phillips screwdriver 2 Phillips screwdriver 1 Standard screwdriver Round nosed pliers Tweezers Part Code commonly available tools no special tools necessary Notes longer than 250mm is helpful Hex Allen key wrench Comes with stand commonly available tools also OK 5 5 mm for stand assembly only E589 torque wrench 6mm x 1Kg B765106901 Tube lock tightener
93. ID value to the Main Board and begin the initial ink charge in the heads x B or C for B head or C head 00000 x ID1 AAAAAA r Press Paper Feed or to select the value 0 0000 x ID1 AAAAAA 003 000 x ID1 AAAAAA 000 00 x ID1 AAAAAA 0000 0 x 1D1 AAAAAA When finished entering the C head ID press the Enter button _ Enter Key Enter l Ee eee emus Please Setink Enter inputerror below occurs Please Set Ink Insert ink cartridges Figure 5 16 Head ID Input Process 00000 x SUM AAAAAA Error Rank Input N 7 EPSON Stylus Pro 7000 Revision B ADJ CHECK NOZZLE After the initial ink charge this function verifies that the nozzles are properly firing ink If the some nozzles are not firing correctly or at all you can run the cleaning operation from this menu 1 Adjustment Make sure Adj Check Nozzle appears on the LCD and press the Enter button Load paper if not already loaded and replace any low or empty ink cartridges if detected If these conditions are OK the printer prints the following check pattern Figure 5 17 Head Nozzle Check Pattern The pattern includes the following colors from left to right black cyan magenta yellow light magenta and light cyan When the check pattern is finished printing Nozzle Check End appears on the LCD If the pattern printed all six colors properly with no lines or dots missing press the Enter button
94. M4x8 and from the right side remove two white screws CUPS M4x8 Figure 4 8 R Side Cover Removal 2 4 Disassembly amp Assembly One screw on inside of right cover Figure 4 9 R Side Cover Removal 3 4 8 Return the Paper Set Lever to the set position and pull off the R Side Cover to the right R Side Cover Paper Set Lever in set position Figure 4 10 R Side Cover Removal 4 4 Disassembly Flow 115 EPSON Stylus Pro 7000 Revision B 4 2 1 3 L Side Cover Removal 4 2 1 4 I C Holder Cover Removal 1 Open the roll paper cover 1 Remove the L Side cover as described in 4 2 1 3 L Side Cover Removal 2 From the inner side remove one black screw CBP M4x10 2 Open the I C Holder Cover 3 Remove two white screws CBS M3x10 I CHolder Cover yc Frame Holder Figure 4 11 L Side Cover Removal 1 2 3 From the rear side remove one white screw CUPS M4x8 and from the T left side remove two white screws CUPS M4x8 EE Figure 4 13 1 C Holder Cover Removal 4 Remove the cover and frame L Side Three Govar screws Figure 4 12 L Side Cover Removal 2 2 4 Pull off the L Side Cover to the left Disassembly amp Assembly Disassembly Flow 116 EPSON Stylus Pro 7000 Revision B 4 2 1 5 H Top Cover Removal 1 Remove the R Side Cover as described in 4 2 1 2 R Side Cover Removal 2 Remove the L Side Cover as described in 4 2 1 3 L Side Cover Removal 3 Remove
95. R SERVICE CALL 1002000B CPU WATCHDOG TIME OUT ERROR SERVICE CALL 100200 CPU VECTOR 32 63 O Problem Unusual condition detected O Solution B Write down the error code turn the printer off and back on again to confirm whether the error recurs If the same error recurs replace the Main Board B Send a different print job to make sure the error wasn t due to electrical noise or bad print data Errors That Require a Service Technician 98 EPSON Stylus Pro 7000 Revision B 3 4 General Errors PAPER OUT This section describes error that can be solved by the user O Problem B Paper is not loaded CHECK By using Check Test function in the built in self diagnostic M The rear edge of roll paper has been detected S mode you can check control panel sensors encoders M The print job using cut sheets is finished or the rear edge of cut sheet function Refer to Chapter 5 Adjustment for more details paper has been detected O Solution B If paper has run out remove the printer paper and load new paper If INK LOW print data remains in the printer the data will be printed WR ifthis error occurs even though paper is properly loaded there may O Problem i be something on the P Rear sensor s surface Clean the sensor s An ink end sensor has detected that the corresponding ink cartridge is surface hole im tha Paper Guide Upper with a ECH almost empty ever ink cartridge has an ink level gauge
96. Rank ure eren Ee ete eret 177 Adj Check Nozzle areis net Waar det reet 178 Adj x Head Slant B C headel nnne 179 Adj B C Head Height iiir eter aa e derer rn de e orani EE 181 POINTED 183 Head Gap Adjustment issus 187 Flush Point adjustment is 188 Feed AG UST EM tities uere ette eee ecc eet eee 189 Adj Top amp Bottom inserer 190 Adj Rear Sensor Position usines 191 Test Pattern Print aue uisi 192 Clean Head drain ink is 193 ee lee 194 Cleaning Ment rccte eder teet ete E vb is 194 Print Mer ied ict oet idi tiec eege 195 Parameter Menu etude eee ere rere prece eet 195 Irmtialize Items 5E 195 Update Items eee Ene peccet eel 195 Mechanism Adjustment 197 CR Timing Belt Tension Adjustment sess 198 PF Timing Belt Tension Adjustment 198 P THICK Sensor Assembly Adjustment sees 199 EPSON Stylus Pro 7000 Revision B Cover Open Sensor Assembly 200 USB ID Copy Backup 201 Extracting the USB ID Copy Program ss 201 After Extracting the Program su 201 RUNNING the Program eicere te EL eet teed 202 Copying the ID to the New Board nee 202 Generating New ID amp Writing It to the New Board 202 Chapter 6 Maintenance General Maintenance Issues 204 Periodic Maintenance lt
97. Rear Cover Removal on page 118 2 Remove the two cables connected to the Power Board as shown below Table 4 3 Power Supply Board Connectors Connector Pins Color Connection Notes CNO01 3 white AC inlet lock type CN3 12 white C299MAIN lock type 3 Remove the four white screws CPS M4x8 securing the Power Board and then remove the Power Board CN001 Figure 4 25 Power Supply Board Removal Disassembly amp Assembly Disassembly Flow 122 EPSON Stylus Pro 7000 Revision B 4 2 2 2 C299MAIN Board Removal Table 4 4 C299MAIN Board Connectors 1 Remove the Rear Cover as described in Rear Cover Removal on Connector lPins Connection page 118 lock type 2 Remove the cables from the following connectors CN24 4 white 3 Pump motor PX ue Table 4 4 C299MAIN Board Connectors CN18 2 white 3 PF motor Clam Connector Pins Color ust Connection Notes CN17 3 white 4 CR motor 5 CN 28 white special Panel Unit lock type CN6 12 white PS board lock type CN25 6 white unused E For an explanation of the clamp locations see the illustration below CN43 2 black 1 suction fan Clamp 1 Clamp 2 Clamp 3 Clamp 4 CN44 2 yellow 1 suction fan CN36 3 black 1 Paper Set Lvr snsr CN37 3 red 1 P_Thick snsr CN38 3 yellow 1 Front cover snsr CRboard CN41 3 white 2 CR_HP snsr 7 Assy clamp PG_HP snsr ME E EPA i Head_Slide CN 29 A y
98. Removing the Cap Assembly on page 147 3 Using tweezers release the joint for the concave part of the Cleaner Head and the convex part of the Cleaner Head support part in the Pump Assy Then remove the Cleaner Head by pulling it upward NOTE Set the Cleaner Head in the correct direction and do not touch the Cleaner Head with your bare hands Cleaner Head Front part is rubber Tweezers Pump Assembly Figure 4 74 Removing the Cleaner Head Disassembly Flow 148 EPSON Stylus Pro 7000 Revision B 4 2 3 18 Removing the Flushing Box Assembly 1 Remove the Maintenance Assembly as described in Removing the Maintenance Assembly on page 143 2 Using tweezers remove the Cleaner Head from the Pump Assembly NOTE Make sure the Cleaner Head surface is free from any dirt dust or grease Also when mounting it use tweezers to keep the wiping side of the Cleaner Head clean 3 Remove the one CUPS M3x6 screw securing the Flushing Box Assembly and remove the Flushing Box Assembly Screw M3x6 Flushing Box Assembly Disassembly amp Assembly Disassembly Flow 149 EPSON Stylus Pro 7000 Revision B 4 2 3 19 Removing the HEAD_SLIDE Sensor Assembly 4 Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 5 Remove the one CP W M3x6 screw securing
99. SERVICE MANUAL rum m S n Min REL 722 ColoR IMAGING EPSON Notice H All rights reserved No part of this manual may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of SEIKO EPSON CORPORATION W The contents of this manual are subject to change without notice W All efforts have been made to ensure the accuracy of the contents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them W The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 2000 SEIKO EPSON CORPORATION Printed in Japan PRECAUTIONS Precautionary notations throughout the text are categorized relative to 1 personal injury and 2 damage to equipment DANGER Signals a precaution which if ignored could result in serious or fatal personal injury Great caution should be exercised in performing procedures preceded by DANGER Headings WARNING Signals a precaution which if ignored could res
100. SON Stylus Pro 7000 Revision B 1 2 3 Parallel interface ECP mode Table 1 19 Transmission Specifications Transmission mode IEEE 1284 ECP mode Synchronization Refer to IEEE 1284 specification Handshaking Refer to IEEE 1284 specification Signal level IEEE 1284 level 1 device Adaptable See forward channel connector Data trans timing Refer to IEEE 1284 specification The printer responds affirmatively when the extensibility request values are 10H or 14H 10H Request ECP Mode Reverse Channel Transfer 14H Request Device ID Return Data Using ECP Mode Reverse Channel Transfer Extensibility request The printer returns the following strings when the device ID is requested lt 00H gt lt 4EH gt MFG EPSON CMD ESCPL2 BDC MDL Stylus SP Pro SP 7000 CLS PRINTER DES EPSONI SP Stylus SP Pro SP 7000 Note 00H denotes a hexadecimal value of zero MDL values depend on the EEPROM setting Device ID Product Description Interfaces 27 EPSON Stylus Pro 7000 Revision B Table 1 20 Connector Pin Assignments ECP Mode Table 1 20 Connector Pin Assignments ECP Mode Signal Name Return Pin Functional Description Signal Name Return Pin Functional Description Data or address information is transferred 31 nReverseReq 30 This signal goes low to change to the 1 HostCl
101. SOURCE ICs OR OTHER NONAPPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY About This Manual CHAPTER 6 MAINTENANCE Provides preventive maintenance procedures and the lists of Epson approved lubricants and adhesives required for servicing the product This manual describes basic functions theory of electrical and mechanical operations maintenance and repair procedures of EPSON EPSON Stylus PRO 7000 The instructions and procedures included herein are intended for the experienced repair technicians and attention should be given to the precautions on the preceding page Contents This manual consists of six chapters and Appendix CHAPTER 1 PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product CHAPTER 2 OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product CHAPTER 3 TROUBLESHOOTING Provides the step by step procedures for the troubleshooting CHAPTER 4 DISASSEMBLY AND ASSEMBLY Describes the step by step procedures for disassembling and assembling the product CHAPTER 5 ADJUSTMENTS Provides Epson approved methods for adjustment CHAPTER 7 APPENDIX Provides the following additional information for reference Connector pin assignments Parts list Electric circuit boards components layout Exploded diagram Electrical circuit boards schematics Symbols Used in This Manual Various symbols are use
102. THICK Sensor Operation Check Schema Gauge LCD Message 0 7mm thick paper Sen Paper Wide 0 6mm standard paper Sen Paper Std 8 Ifthe correct message does not appear or any other message appears verify the P THICK sensor is installed correctly and check the operation again If necessary loosen the screw securing the sensors and adjust the position forward and back until both the P THICK sensor and Paper Set Lever Position sensor operate correctly Then tighten the screw Adjustment Mechanism Adjustment 199 EPSON Stylus Pro 7000 Revision B COVER OPEN SENSOR ASSEMBLY When removing replacing the Cover Assembly or the Front Cover verify the sensor operation using the Self Diagnostic mode as described below 1 Press the following buttons and turn on the printer to enter the Self Diagnostics mode Paper Feed Cut Eject Cleaning 2 Pressthe SelecType or Item button until Check Test appears in the LCD then press the Enter button to select the Test menu 3 Press the SelecType or Item button until Test Sensor appears in the LCD then press the Enter button to select the Test Item menu 4 Press the SelecType or Item button until Sen Cover xxxx appears 5 Open and close the Front Cover checking the LCD to make sure the message changes depending on the Front Cover position Table 5 17 Cover Sensor Assembly Check Open Sen Cover Open id Closed Se
103. UUM FAN 2 172 LABEL CUT PAPER SET AUTO B 1 103 VACUUM FAN 1 CABLE 1 173 LABEL CUT PAPER SET MANUAL B 1 104 VACUUM FAN 2 CABLE 1 174 LABEL ROLL PAPER SET 2 B 1 105 P REAR SENSOR ASSY 1 175 LABEL CUTTER CHANGE1 B 1 151 PF MOTOR PULLEY ASSY 1 176 LABEL ROLL PAPER CHANGE B 1 152 SPECER X MOTOR 1 177 LABEL TRANSPORT B 1 153 BEARING PF MOTOR 1 178 LABEL CUTTER CHANGE2 B 1 154 X REDUCTION BELT 1 179 LABEL CAUTION CUTTER B 1 155 PF MOTOR PULLEY ASSY 1 180 LABEL CAUTION FRONT COVER B 2 156 PF ENCODER CABLE 1 181 LABEL PAPER LEVER SET UP B 1 301 PRINT HEAD IJ192 0AD 1 182 LABEL HAND POSITION RIGHT B 1 302 PRINT HEAD IJ192 0AE 1 183 LABEL HAND POSITION LEFT B 1 303 HEAD TAPE CABLE1 2 185 LABEL INK MODEL NUMBER BK B 1 304 COMPRESSION SPRING 9 9 2 186 LABEL INK MODEL NUMBER C B 1 305 DAMPER ASSY 6 187 LABEL INK MODEL NUMBER M B 1 306 O RING TUBE FASTEN 6 188 LABEL INK MODEL NUMBER LC B 1 307 JOINT SCREWS M6 6 189 LABEL INK MODEL NUMBER LM B 1 308 DAMPER STOPPER 1 190 LABEL INK MODEL NUMBER Y B 1 309 SLIDE GEAR 1 200 BOARD ASSY MAIN 1 310 CUTTER HOLDER 1 300 P S BOARD ASSY 1 311 P EDGE SENSOR ASSY 1 Appendix Parts List 211 EPSON Stylus Pro 7000 Revision B Table 7 2 Parts List cont Table 7 2 Parts List cont Ref Part Name Quantity Ref Part Name Quantity 312 CR ENC
104. W When the band turns a predetermined amount during printing the printer detects the paper edge using the P EDGE sensor This value is compared to the originally detected value for the paper edge position to determine if the paper is feeding at a slant Any change you make to the Check Skew distance only affects service related printouts the skew check operation for user printouts does not change 1 Make sure Adj Check Skew appears on the LCD and press the Enter button 2 Ifthe paper is not loaded correctly Reload Paper appears indicating you need to properly load the paper If the paper is set correctly the printer initializes the paper 3 After paper is loaded and initialized Check Skew 1 0m appears Use the Paper Feed and Paper Feed buttons to adjust the paper skew detection distance then press Enter to begin the skew check 4 After the skew is correctly detected Skew Result xxxx appears Press Enter to proceed to the next menu item or press Pause to return to the beginning Adj Check Skew appears on the LCD Please Set Paper Paper initializes Press Paper Feed or to change the skew check distance 0 1m increments Check Skew 1 0m l Press Enter i Paper edges detected XXX paper skews to the HP side away from the HP side Figure 5 15 Skew Check Operation Self Diagnostic Mode Menus 176 EPSON Stylus Pro 7000 Revision B WRITE D A VALUE During the C
105. W SWD1 2 2 3 OFF Open H Restores the default values O Software initialization When the printer receives an ESC command it does the following B Clears the print buffer H Restores the default values O Control panel operator initialization When the Pause button is pressed for more than two seconds or the printer receives an INIT signal negative pulse from the parallel interface the printer B fa single sheet is loaded the printer ejects the sheet If roll paper is loaded and Auto Cut is selected the printer cuts the printed area off and reverse feeds the paper If roll paper is loaded and Cutter Off is selected the printer reverse feeds the paper B Caps the printheads B Clears the input data buffer WR Clears the print buffer M Resets the default values The default values are shown below Page Position Current paper position as page start position Line feed 1 6 Right margin 237th character Left margin 1st character Character pitch 10 CPI Print mode Text mode non raster graphics mode Product Description Jumper Settings 52 EPSON Stylus Pro 7000 Revision B 1 12 Transportation Mode To prepare the printer for transportation drain ink the user must enter the transportation mode as follows 1 With the printer turned on remove all ink cartridges 2 Turn off the printer The printer automatically drains the ink and shows the progress as a percent on the LCD panel
106. Y 1 610 BOARD ASSY SUB 1 504 INK SENSOR C ASSY 1 611 JOINT SCREWS M6 12 505 INK SENSOR M ASSY 1 612 O RING TUBE FASTEN 12 506 INK SENSOR LC ASSY 1 613 JOINT BK 6 507 INK SENSOR LM ASSY 1 614 TUBE CUSHION 1 508 INK SENSOR Y ASSY 1 701 GROUNDING PLATE I F UPPER 1 509 FRAME HOLDER C UNDER 6 702 INLET ASSY 1 510 POROUS PAD HOLDER I C 6 703 DC CABLE ASSY 1 511 TAPE 20X22 6 801 H TOP COVER ASSY 1 512 O RING TUBE FASTEN 6 802 LOGO PLATE OVERSEAS 1 513 JOINT SCREWS M6 6 803 BRUSH REMOVE STATIC ELECTRICITY 2 514 TORSION SPRING 3490 6 804 CATCH 2 515 HOLDING PLATE HOLDER INK CARTRIDGE 6 805 l H COVER ASSY 1 516 COVER HOLDER INK CARTRIDGE 6 806 FRONT COVER ASSY 1 601 TUBE SUPPLY INK B 1 807 FRONT COVER SUPPLEMENT 1 602 TUBE SUPPLY INK C 1 808 R SIDE COVER ASSY 1 603 TUBE SUPPLY INK M 1 809 LEVER BRIND SHEET 1 604 TUBE SUPPLY INK LM 1 810 LEVER BRIND CAP 1 605 TUBE SUPPLY INK Y 1 811 L SIDE COVER ASSY 1 606 TUBE SUPPLY INK LC 1 813 HANDLE RUBBER B 1 607 STEEL BEAR 1 814 TOP COVER 1 Appendix Parts List 213 EPSON Stylus Pro 7000 Revision B Table 7 2 Parts List cont Ref Part Name Quantity 815 ROLL SUPPORT R ASSY 1 816 ROLL SUPPORT L ASSY 1 817 BRANL PANEL 1 818 UH COVER LID ASSY 1 819 PANEL SHEET ENGLISH 1 820 PANEL TAPE CABLE 1 821 PRESS LEVER KNOB 1 822 PANEL UNIT ASSY OVERSEAS 1 901 FLANGE 2 INCH R 1 901 FLANGE 3 INCH RI 1 902 FLANGE 2 INCH 1 902 FLANGE
107. allel I F ECP Code Page PC437 Version BOxxxx Ink Left C ETF Ink Left M E F Ink Left LC EF Ink Left LM D Suite 3 Ink Left Y EF Ink Left K E F Cutter Life QE A E Page Count 123456 Ink Pad E F CR Moter ESRB PF Moter E F Head Er Cleaner E F Head Gap see Platen Gap in Printer Status Menu page 44 Border Line see Page Line in Printer Status Menu page 44 Interface See Table 1 31 Printer Setting Menu on page 41 Parallel I F See Table 1 31 Printer Setting Menu on page 41 Product Description SelecType Settings 42 EPSON Stylus Pro 7000 Revision B O Code page PC 437 US Europe or PC 850 O Ink Pad waste ink count see below O Version Firmware version Breese Ee 100 81 remaining O Ink Left see below EX E 80 61 remaining pee E 100 8196 remaining Et E 60 4176 remaining E F 80 6196 remaining ES F 40 2176 remaining EF OF 60 4196 remaining E F 20 196 remaining E F 40 2096 remaining E F Less than 196 remaining Maintenance Req 0100 E E 20 near end when the ink pads are calculated to be full Service Req 00000100 occurs nn96 near end ink end Ink End LED flashing Bede Rene FARM PE l 0 ink end Ink End LED on eee Med ee ac the waste ink counter with O Cutter Life O CR Motor life Monitors carriage passes to notify when ink tubes need replacing See above for count explanation Service Req The values are approximate and will vary depending on usage 000001
108. amage to the nozzle surface by scraping the nozzle surface on the capping flag no error message B Cause clogged nozzles and or cause the printer to leak ink if the cap and nozzle surface do not form a good seal in the capping position make sure both caps are tightly sealed like the one on the left no error message Good seal No good you can see through the space between the nozzle surface and cap Disassembly amp Assembly Disassembly Flow 145 EPSON Stylus Pro 7000 Revision B 4 2 3 14 Removing the Pump Motor Assembly 1 Remove the Maintenance Assembly as described in Removing the Maintenance Assembly on page 143 2 Release the harness for the Pump Motor Assembly from the cable clamp 3 Remove the three CP W M3x8 screws securing the Pump Motor Assembly to the Maintenance Base Assembly and remove the Pump Motor Assembly Pump Motor Assembly Clamp Screws M3x8 Figure 4 69 Removing the Pump Motor Assembly Disassembly amp Assembly Disassembly Flow 146 EPSON Stylus Pro 7000 Revision B 4 2 3 15 Removing the Cap Assembly 1 Remove the Maintenance Assembly as described in Removing the a points below when removing mounting the Cap Maintenance Assembly on page 143 Ge B Push the cap part down to the valve part and check that the cap part rebounds with spring force B Check that the valve part is not dislocated 2 Remove the four CUPS M4x3 screws securing the R Side Frame
109. aper that has ejected protruded and reload 9 g the rest of the paper For paper that is automatically cut lift up the M For roll paper the edges of the paper may not be lined up remove Release Lever the Load Paper message appears fix the position the paper and carefully squeeze the sides of the roll to make sure the of the paper and lower the Release Lever If you select you Roll edges are lined up and flat Paper Auto Cut setting you can cut off the protruding part of the paper using the Cut button Troubleshooting General Errors 101 Revision B EPSON Stylus Pro 7000 WR Ifthe error recurs even after reloading the paper make sure the paper end sensor on top of the carriage is installed correctly and working properly PLEASE LOWER LEVER O Problem The printer is not able to continue paper feeding initializing printing or ink sequencing because the Release lever was moved to the Release position Or the printer cannot begin printing because the lever is in the release position O Solution B Pull the lever forward to the set position However if printing was interrupted because the lever was pushed back to the release position and the paper shifted the print job may be marred M ifthe lever is forward down and this error still occurs check the Release Lever position sensor Troubleshooting INK OUT O Problem One or more ink cartridges have run out of ink a near end cartridge has been reinstalle
110. ard is installed but cannot be er Details deeg 2 Ink cartridge missing i 3 Paper recognition error Turn off the printer remove the unsupported option card and This error appears on the LCD panel for about three seconds Recovery turn the printer back on Install a supported option card if and then the display returns to its previous state necessary Recover Exit SelecType mode and clear the error that appears on the LCD y panel Then return to SelecType mode and print Troubleshooting Troubleshooting Using the Error Messages 91 Revision B EPSON Stylus Pro 7000 FATAL ERRORS Fatal error messages appear on the LCD panel to warn users that an unrecoverable error has occurred However in some cases the printer may recover if turned off and back on Table 3 23 Fatal Error Item Description LED Service Call nnnnnnnn message LEDindicator 411 i Ep indicators flash status A fatal error occurs for one of the following reasons 1 A problem occurred that the user cannot solve by himself Details 2 A maintenance part has exceeded its useful life and if not replaced may cause damage to the printer or printer parts 3 An illegal function was attempted or illegal command received and the operation is impossible Turn off the printer and turn it back on If the error does not recur continue normal operation Recovery If the same fatal error occurs when you turn the printer back on se
111. ations CHARACTER SPECIFICATIONS O Control codes PRINTING SPECIFICATIONS ESC P Raster O Drop On Demand MACH Multi layer Actuator Head inkjet E MACH EPSON Remote command type O Character tables 2 international sets oO Nozzle configuration PC 437 US Standard Europe PC 850 Multili B 64 nozzles per color same printhead as the EPSON Stylus Pro 9000 Multilingual O Typef O Print direction Bi direction high speed return high speed skip only Bitmap LO font EPSON Courier 10 CPI O Print Speed and Printable Area B Character mode PAPER FEEDING Character pitch 10cpi Pica Paper feeding method Friction feed ENEE SE Line spacing 1 6 or programmable at 1 720 Printing speed 200 cps one print pass in which 1 2 of character matrix is printed at 360dpi 2pass Paper path Roll paper manual WI Graphic mode Feed speed 1 6 200 10m seconds Table 1 3 Print Area and Speed Continuous 2 5 63 5mm second ML ee Printable area Max printable dots 604mm 360 23 78 inches 8561 20 IPS 604mm 30 IPS FOL 729 23 78 inches VASE 30 IPS 4pass 604mm 20 IPS FOL 144 23 78 inches SAT 30 IPS 4pass Product Description Features 14 Revision B EPSON Stylus Pro 7000 1 1 3 Paper Specifications ROLL PAPER SPECIFICATIONS Paper must have no wrinkles tears or folds plus the surface should be smooth O Minimum Quality Roll Paper Paper meeting the requirements described below can be used with
112. aused Off While processing data and during power Ink drying phase Flashing Flashing ET Ink charging sequence Flashing Fatal error Flashing E Off Reset timer IC reset NVRAM clear On Fatal rror Flashing Table 1 25 Paper Out Indicator Reset timer IC reset NVRAM clear On Printer Status Indicator Table 1 27 Ink Out Indicators EE On Printer Status Indicator Roll paper and sheet sizes are different On Out of specified ink Paper set lever in release position On No I C for specified ink On Paper is too thick to perform cleaning On Wrong UC for that slot Paper jam Flashing Ink low Flashing Paper cutting error Flashing Fatal error Flashing Paper skew Flashing Reset timer IC reset NVRAM clear On Paper check error Flashing Problem with paper eject sheet Flashing Fatal error Flashing Reset timer IC reset NVRAM clear On Product Description Control Panel 36 EPSON Stylus Pro 7000 Revision B 1 4 2 Control Panel Messages Table 1 29 Control Panel Messages continued Table 1 28 Paper Source Indicator Display Message Meaning Printer Status Indicator READY Can receive and print data Selected paper source Resetting Timer IC z Clearing NVRAM Fatal error Flashing Performing reset operation Roll paper and sheet sizes are different Flashing WAIT Performing ink sequence operation Reset timer IC reset NVRAM clear On Initializing the printer Initializing the paper Printer status and error messages appea
113. ble 5 15 Necessary Mechanism Adjustments Parts Adjustment Necessary Tools Refer to Tension Gauge F712 CR Motor CR Steel Belt Tension code 1047744 page 198 Standard 8 000g Tension Gauge PF Motor PF Belt Tension code B747700300 page 198 Standard 4 000g P THICK Self diagnostic test sensor Paper Thickness 6 7mm schema gauge s page 199 Cover Open Self diagnostic test page 200 sensor Cover Adjustment Mechanism Adjustment 197 EPSON Stylus Pro 7000 Revision B CR TIMING BELT TENSION ADJUSTMENT This adjustment is necessary for service operations that require you to remove loosen the CR Motor or CR Steel Belt When replacing or re installing the CR Steel Belt you need to confirm the tension of the CR Steel Belt Tighten or loosen the screws on the Driven Pulley to increase or decrease the tension Standard 8000g 10 at the point where the CR Steel Belt contacts the CR Rail CR Timing Belt Hook the tension gauge here and pull directly to the right parallel to the timing belt Fix the screw at a tension of 8000g 10 CR Tension Bracket Figure 5 44 CR Timing Belt Tension Adjustment Adjustment PF TIMING BELT TENSION ADJUSTMENT This adjustment is necessary for service operations that require you to remove loosen the PF Motor or PF Belt When replacing or re installing the PF Belt you need to confirm the tension of the PF Belt Standard
114. bove steps in reverse order and make sure you keep the following in mind B Four pads in the lower side six pads in the upper side B The waste ink tubes should be inserted into the box so that the ends are about 20mm a little under one inch Waste ink from the bottom of the box box clamp B After inserting the waste ink tubes the proper distance from the bottom properly attaching them to the notches in the clamp push any tube slack through the frame towards the pump assembly B Make sure the tubes are not twisted or pinched B Make sure the tubes do not interfere with carriage Three hooks movement Figure 4 31 Disassembly of the Waste Ink Box 5 Remove the old waste ink pads and dispose of them properly ee n When replacing the Waste Ink Pads prepare a vinyl bag POINT beforehand for disposal of the Pads 6 Insert new waste ink pads and re install the Waste Ink Box in the printer DOE When replacing the Waste Ink Pads the following adjustment imul procedures are required See Maintenance Mode 2 on page 50 This tube is This tube is loose B INIT WASTE INK correctly secured and may cause B INIT CLEANING carriage movement errors Disassembly amp Assembly Disassembly Flow 127 EPSON Stylus Pro 7000 Revision B 4 2 3 2 Removing the Suction Fans 1 Remove Paper Guide L2 as described in Paper Guide L2 Removal on page 119 2 Remove the Waste Ink Box from the printer as described in steps 1 to 3 only
115. ck mode Select Sen FrontAD from the sensor menu and make sure the front cover is closed Remove any paper from the printer Write down the volume shown on the LCD You will need to refer to this number and the table below to complete the volume adjustment Table 5 8 P FRONT amp P REAR Volume Adjustment Original No Paper Volume Tracing Paper Volume Post adjustment Volume 000 008 050 054 up to 00A 009 00F 058 05C up to 015 010 018 068 06C up to 028 019 01F 080 084 up to 03F 020 024 091 095 up to 053 025 or more Out of range check paper and sensor positions Open the cover Push the Paper Set Lever back and load a sheet of A3 size tracing paper using the guide on the right side of the roll paper cover Pull the Paper Set Lever forward to lock the paper in place Close the cover about halfway Using the original no paper volume left column in the table above you wrote down as a guide make sure the current tracing paper volume middle column is within the range shown in the table above For example original no paper volume 014 target tracing paper volume 068 06C Through the access cover adjust the volume on VR2 rough adjustment and VR6 precise adjustment as necessary See Figure 5 7 for details NOTE If the signal level cannot be adjusted properly check the Adjustment position of the sensor and if this does not correct the signal level replace the sensor L P REAR S
116. cl C the correct d pattern fN Figure 1 8 Head Alignment sections Figure 1 9 Head alignment printout The adjustment values for head parallelism are stored in NVRAM Product Description SelecType Settings 46 EPSON Stylus Pro 7000 Revision B Table 1 37 Head Alignment Menu 1 7 Maintenance Request Display Messages ESS 3 There are several consumable parts in the printer and the printer employs STD Select the thickness to 0 1mm of the separate counters to keep track of each one The Maintenance Req 0100 PARERTHICK 0 0 1 56mm poe you are using to check the platen message appears on the display to warn the user when the Waste Ink pads gap Normally leave set to Standard are about 99 full ADJUST PATT All Selects which patterns to print All i 1 12 patterns or selected patterns only The printer can continue to print even though the Maintenance Req 0100 e message appears instead of the Ready or Printing message However 174 7 EE when the waste ink counter determines the Waste Ink pads are 10096 full the 2 1 4 7 Bi D adjust 2 200cps Normal Dot right Service Req 00000100 message appears and the printer can no longer print 3 1 4 7 Bi D adjust 3 200cps Micro Dot left To clear this condition perform the following Bi D adj 4 2 Mi Dot righ TM Et be EE Replace The following items must be replaced 5 1 4 7 Bi D adjust 5 300
117. cps Normal Dot left 6 1 4 7 Bi D adjust 6 300cps Normal Dot right Waste Ink Pads Pump Assembly 7 1 4 7 Bi D adjust 7 300cps Micro Dot left Cap Assembly 8 1 4 7 Bi D adjust 8 300cps Micro Dot right FBox Cleaner Head 9 124 7 L R adjust 1 200cps Normal Dot 10 1 4 7 L R adjust 2 200cps Micro Dot CHECK The above mentioned items are available as a kit 11 1 4 7 L R adjust 3 300cps Normal Dot POINT 12 1 4 7 L R adjust 4 300cps Micro Dot Description MAINTENANCE KIT Note The underlined item equals the default Parts code 1054038 Required Adjustments Perform the following adjustments after replacing the maintenance parts Waste Ink Counter Clear See Maintenance Mode 2 on page 50 Cleaner Counter See Maintenance Mode 2 on page 50 Product Description Maintenance Request 47 Revision B EPSON Stylus Pro 7000 1 8 Service Requests When Service Req nnnnnnnn appears on the LCD display a fatal error Service Code Table 1 38 Service Errors continued Explanation A SE iun 0002000B Mail box receiving error requiring a service technician has occurred The nnnnnnnn indicates what e needs to be fixed to return the printer to a working state 100000004 CPU Vector 4 General illegal instruction S 100000006 CPU Vector 6 Slot illegal
118. cro Dot 10 cse ap dopo qot por qr opp queo Gap 300 N Gap adjustment 300cps Normal Dot 11 12 Gap 300 M Gap adjustment 300cps Micro Dot 12 PPT ETE E ELE EE ELE EL ELE ELT EL IJ Note The number refers to the numbered pattern on the printed Bi D test pattern Figure 5 31 Gap Adjustment Test Pattern 1 Make sure Adj Head LR Adj appears in the LCD and press the Enter button After all the patterns print Gap 200 N vvv appears in the LCD 2 Atthis point you need to check the alignment of the lines on the printed test pattern Please Set Paper WI Ifthe lines are correctly lined up as in the above sample make sure Gap Check End appears in the LCD and press the Enter button to finish If some lines are not aligned select the numbered pattern using the Printing Patt rinting Pattern Paper Feed buttons d Correction distance One press 1 2880 inch CHEN gt Correction direction toward HP and away from HP l Aim Black and light cyan lines are vertically 5 XXX 300 or 200 aligned Gap XXX Y 0 NUN ENIMS l After you finish correcting a pattern press the Enter button to print Basi onthe printed pattern makesureeach another test pattern of that number only with your new settings in numbered pattern is aligned effect l Enter End 3 Repeat the steps until all numbered patterns are aligned Gap Check End bk adjustment next menu SelecType ltem l Figure 5 3
119. ct the paper thickness number If PAPER THICK NO 1 17 Paper Number is set to Standard this message does not appear Determines the length of time the printer DRYING TIME 0 MIN 30 MIN allows the ink to dry When printing on NOU roll paper the printer will wait the specified time after printing NORM S SUCTION LOW The vacuum setting Note The underlined item equals the default The paper thickness detection function is enabled only when PAPER NUMBER equals something other than standard 1 6 4 1 Detecting Paper Thickness This option allows the user to detect the thickness of available paper and register up to four user defined paper types Ink drying time can also be registered 1 Load a sheet of A4 or larger size paper 2 Press the SelecType button to enter SelecType mode 3 Select the Paper Config menu and press the Item button 4 Select a paper number one to four If you use EPSON media select STD and proceed to step 4 SelecType Settings 44 EPSON Stylus Pro 7000 Revision B 5 Press Item and confirm that THICK PAT Print appears on the display Then press Enter to print the paper thickness pattern A4 printable area Select the number of the set of lines that is vertically aligned The numbers above represent 0 1mm increments between the head and platen with 1 being 0 0mm and 17 being 1 6mm Figure 1 7 Paper Thickness Pattern 6 Select the number of
120. d or an unsupported ink cartridge has been installed O Solution B Replace the empty ink cartridge When replacing an empty ink cartridge always replace it with a new ink cartridge otherwise the printer cannot determine how much ink remains B Make sure the ink cartridge is the proper type of cartridge for the printer and the proper color for that slot WI lf the proper cartridge is installed and this error still occurs check the Ink End sensor NO INK CARTRIDGE O Problem An ink cartridge is not installed or is not installed properly O Solution M Install the proper ink cartridge in the empty slot When replacing an empty ink cartridge always replace it with a new ink cartridge otherwise the printer cannot determine how much ink remains E lf the proper cartridge is installed and this error still occurs check the Ink Cartridge sensor General Errors 102 EPSON Stylus Pro 7000 Revision B REMOVE PAPER O Problem Printer cannot perform cleaning because of thick paper The printheads are too far away from the Cap Assembly This error occurs under the following conditions WI Thick paper is loaded when the periodic timer cleaning operation is supposed to begin WR The printer attempts to print on thick paper when the periodic timer cleaning operation is supposed to begin B You turn on the printer and the thick paper is loaded M You attempt to perform a manual cleaning operation when thick
121. d be replaced due to excessive wear and tear Solution To make sure the ink tubes are not worn out verify no part of any of the tubes shows wear is loose or leaks ink anywhere especially the tube area between the printheads and the ink pipes SERVICE CALL 00010000 L1 Problem PF motor encoder check error The PF motor makes small revolutions clockwise and counter clockwise When it turns the printer checks the rotary encoder inside the motor output signals to make sure the motor is turning at the correct speed distance If the encoder sends an incorrect signal an error occurs Solution Make sure there is nothing blocking the grid rollers If that does not solve the problem check the PF motor encoder connection If there still is a problem try the following B Check and adjust the PF Belt tension B Replace the PF motor B Replace the Main Board Errors That Require a Service Technician 93 EPSON Stylus Pro 7000 Revision B SERVICE CALL 00010001 SERVICE CALL 00010002 O Problem O Problem PF motor out of step the length of the PF motor internal encoder s PF motor overcurrent Feedback from the PF motor IC35 driver s 10 pulse is too long or too short compared to the regular pulse pin output sensor signal indicates that the PF motor s current is O Solution irregular Make sure there is nothing blocking the grid rollers If that does not Solution solve the problem check the PF motor encoder c
122. d throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action Be aware of all symbols when they are used and always read WARNING CAUTION or NOTE messages WARNING d Indicates an operating or maintenance procedure practice or condition that if not strictly observed could result in injury or loss of life Indicates an operating or maintenance procedure practice or condition that if not strictly observed could result in damage to or destruction of equipment May indicate an operating or maintenance procedure practice or condition that is necessary to accomplish a task efficiently It may also provide additional information that is related to a specific subject or comment on the results achieved through a previous action Indicates a reassembly procedure practice or condition that if not strictly adhered to could result in damage to or nonoperability of the equipment Revision Status Revision Issued Date Description Rev A February 17 2000 First Release Rev B April 12 2000 Improved interface description pg 31 nozzle check description pg 43 paper thickness detection pg 46 cutter replacement pg 47 maintenance mode 2 description pg 50 transportation mode pg54 Fixed illustrations on pages 60 61 63 71 Fixed paper sensor volume adjustment Added parts list and lubrication points Ad
123. date Uae oa SE 198 26 Rated frequency range 50 60Hz Ink volume 110ml Input frequency range 49 5 60 5Hz Volgo 200g Rated current 1 0A Max 1 6A 0 5A Max 0 8A Fffective ink 83 0g z standby mode 15W or less ower consumption E Star C liant Print capacity A1 approx 28 pages at 720dpi and 40 coverage TIU SANT UE A1 approx 11 pages at 720dpi and 100 coverage Insulation resistance 10MQ minimum between AC line and chassis DC 500 V D approx 26 pages at 720dpi and 4096 coverage z AC 1 000V t A4 approx 3 800 pages at 360dpi and 596 or AC 1 SE een e Ae 1 500V rms per minute coverage EE second between AC line piso and Dimensions 25 1 x 141 1 x 105 3mm WxDxH ane ages Weight Approx 200g Storage temperature See the table below Table 1 9 Ink Cartridge Specifications Situation Temperature Notes 30 50 C Less than a month at 40 C 104 F Transporting 22 122 F Less than 120 hours at 50 C 122 F 20 40 C 5 E Storage 7 6 104 F Less than a month at 40 C 104 F 30 40 C e Installed 22 104 F Less than a month at 40 C 104 F B Do not refill or reuse cartridges they are consumable items mb Do not use ink that beyond its expiration date See above B To use ink that has been frozen below 15 C 5 F let it thaw at least 3 hours at room temperature Product Description Features 18 EPSON Stylus Pro 7000 Revision B 1 1 7 Reliabilit
124. de and the surface of the Subplaten Check Points Make sure no paper dust or foreign objects are attached or have accumulated Remedy Cleaning If there is an ink stain wipe with dry clean cloth after cleaning the ink stain with damp cloth Capping position Make sure there is no gap between the caps and printheads when the carriage is in the capped position look from above Loosen the maintenance bracket screws push up the bracket and secure the screws 6 1 4 Lubrication and Glue Unlike the EPSON Stylus Pro 9000 this printer requires some grease and glue as described below Table 6 4 Grease and Glue Application Type Name Amount Company Part Location Carriage Super Multi Oil 32 n a n a rail bearings Grease G26 409 EFSON B702600001 M dh Molicoat EM 60L n a Dow Corning Asia mechanism Glue Screw lock 1 000g EPSON B730200200 E n T Fence Step ruler Make sure no dust or foreign objects are attached or have accumulated and make sure it is not ripped bent or stained 1 Cleaning 2 Replace if there are any rips or stains Rail on the CR guide Make sure there are no surface are attached or have accumulated foreign objects Cleaning frame attached F BEAR sensor and 1 E dbjeci P_FRONT sensor g Cleaning Maintenance Do not apply any other oils lubricants or glues than those described in this manual
125. ded troubleshooting information regarding proper gap between cap and printhead Added troubleshooting information regarding the cutter housing and encoder sensor EPSON Stylus Pro 7000 Revision B Contents Chapter 1 Product Description Physical Specifications 32 Printer Dimensions amp Weight ss 32 Features eI aec ate uc 12 Setup Guldelin s 3 IER au 32 Consumable Products amp Options Rs 13 Cutter SpecificatioFrs 5 2 i Iota Pere nti de Poo Ess cce ERR 33 Standard Accessories 13 Control Panel ed MR 34 Print Specifications EEN 14 ffir Pe 34 Printing Specifications 14 BET 35 Character Specifications ss 14 Indicator Status in Normal Mode cececoccoccccccccccccccccccoccceccececcccoccccccecceceee 36 Paper Feeding iesse sde eege 14 Control Panel Messages meer 37 Paper Specifications EEN 15 Panel Display Priority eere od div ie caresse 38 Roll Paper Specifications 15 Loading Paper 39 Cub Shoat EE Ee 1g Loading Paper EE Printable Area eese cest EES 17 SelecType Settings ENEE 40 oy lt lt Ta cl TE 18 Printer Setting Menu ENEE 41 Electrical Specifications reeerereenereennens 18 Test Print Mentee AE eed 42 Reliability 0 eoe eu ed es de 19 Printer Status Menu mm 44 Environmental Conditions cci eege te ete eec 19 Paper Configuration Settings EEN 44 Temperature Humidity EE 19 Cutter Replacement Menu ENEE 45 Vibration amp Shock 5 engem cipit EE 20 Head Alignment Menu nm 46 ele ge UE
126. ding to the product life can be checked by the following way O Panel Setting Printer Status Menu The amount of ink remaining is indicated on the LCD F E F full E empty and each asterisk represents a percentage of the total ink Also the counters which record these values can be initialized by Maintenance Mode 2 Do not perform the counter initialization without replacing the corresponding parts and checking their operation Since the counters for Waste Ink Life and Ink Remaining Quantity influence printer operations do not clear them unnecessarily Self Diagnostic Function from the Test menu select Check Maintenance Table 6 2 Product Life Information Items Setting value Notes Result Error Printer 20 000 pages A1 paper No Printheads 2 billion dots Each nozzle No Right head 84779 Waste Ink Pads pM 56519 1 point 0 02ml Yes points 1 pass 1 round trip Ink tube life is CR Motor 5 000 000 passes 3 Yes monitored based on this counter value PF Motor 23 000 meters Paper feed distance No Cutter 2 000 operations SE No page General Maintenance Issues 206 Revision B EPSON Stylus Pro 7000 6 1 3 Important Maintenance Items During Service Operations Check the following items during printer maintenance service and perform any necessary operations Table 6 3 Items to be Checked During Maintenance Service Items Lower Paper Gui
127. e LCD 2 Compare the printed pattern with the illustration below Press Enter if the lines are parallel as shown in the OK examples below If there is a r Check the pattern for offset lines or slant open the front cover release the carriage lock by hand and move segments and change the adjust the carriage away from the carriage cap position lever position if necessary Enter Check other Magenta Black x Slant Check End head end adjustment OK SelecTypel Iltem l B head check pattern Print Adj Pattern EE 4 Bad Figure 5 20 Head Slant Check Operation Light Light Magenta Cyan OK C head check pattern Bad Figure 5 19 Head Slant Check Printout 3 Loosen the screw securing the head that is printing at a slant and move the Head Adjust Lever A left or right depending on the slant direction See Figure 5 21 for reference Adjustment Self Diagnostic Mode Menus 179 EPSON Stylus Pro 7000 Revision B Push in here with tweezers to correctly set the printhead kee aa Head Adjust Lever A in front of B C heads Figure 5 21 B C Head Skew Adjust Lever Adjustment Self Diagnostic Mode Menus 180 EPSON Stylus Pro 7000 Revision B ADJ B C HEAD HEIGHT This function matches the height of the B head nozzles and C head nozzles Assuming the B head nozzles are correct The printer prints a test pattern and if the two sets of lines do not match up vertically you need to adjust the
128. e Main Board and a backup is not possible Replace the Main Board RANGE OF BACKED UP PARAMETERS The following parameters on the C299 Main Board are backed up during the back up operation Flash ROM addresses 000 5FF except for 120 13F Head Rank Bi D Head Gap Flushing Point R Feed correction P_REAR sensor position Capping position Adj Top Bottom OooOodaqagangang vg Adjustment Adjustment Steps 161 EPSON Stylus Pro 7000 Revision B 5 2 2 Firmware Update Since the firmware is written into the Flash ROM on the Main Board to replace the Main Board you need to write the firmware to the new Flash ROM on the new Main Board as described below B After updating the firmware the printer must perform an initial ink charge For this purpose always follow the instructions below after updating the firmware 1 Turn the printer on and start the self test function 2 Press Item and select Check Parameter then press Enter 3 Press Item and select gt Parameter Update then press Enter 4 Press Item and select Update InkParameter then press Enter 5 At Init Fill select Reset using the Paper Feed buttons 6 Press Enter twice second time z confirmation 7 Turn the printer off and back on B The backup and card you use in these steps only works with the Stylus Pro 7000 do not attempt to use it with other printers Use the appropriate firmware update tool for the method you use
129. e Paper Set Lever to the release position and S Recovery suffer If you have to open the cover for some reason while the after making sure the leading edge is even properly reload the Recovery printer is printing first press the Pause button to decrease the paper If the error is due to a worn cutter blade replace the chance of adversely affecting printout quality blade Make sure the cutter and cutter solenoid are installed and If this error occurs even though both sides of the cover are working properly securely closed check the cover open sensor interlock switch on the left side for proper operation and position Troubleshooting Troubleshooting Using the Error Messages 88 EPSON Stylus Pro 7000 Revision B Item LCD message Table 3 14 Paper Skew Description Paper Skew LED indicator status Paper Check indicator flashes Paper skew error occurred The lateral horizontal position of the leading edge and rear edge are off by over 3mm Table 3 15 Correctly Load Paper Description LCD message Correctly Load Paper LED indicator status Paper Check indicator flashes There was a paper recognition error or cut sheet feeding error which can happen under the following conditions 1 The user loaded the leading edge of the paper too far into the Details When this error occurs there is the possibility that ink has been printer The printer can only revers
130. e feed the paper a set fired onto the platen make sure the platen is clean Also you distance and if the paper is loaded too far it will not reverse may need to reprint your print job if the degree of skew is too feed far enough much 2 The printer detected that the paper was loaded outside of the Set th hi Details printable area carriage path i e i SE y E ear p is guor EE T 3 After printing the printer detected that the paper is outside of Recovery dee Ee SE EEN EES 5 i 4 The printer detected that the cut sheet loaded in the printer is on both sides If reloading the paper correctly does not clear the error turn the printer off and back on too long unsupported and could not be fully ejected This may occur if roll paper is loaded but the control panel is set to cut sheets 5 This error may occur after a Paper Not Cut error 1 3 above Correctly set the paper as described in the user s guide If the front edge is not clean and straight cut it evenly 4 5 above For roll paper cut off the section of the paper that has been ejected and properly reload the paper For cut sheets eject Recovery the remaining paper and select Sheets on the control panel or load supported paper depending on the cause of the error If after correctly reloading paper the same error occurs check the operation and connection of the P EDGE sensor located on the carriage Troubleshooting Troubleshooting Using the Error Messages 89 EPSON Stylus Pro 7000 Revi
131. e the following table and perform the necessary service Table 3 24 Fatal Error Code List Code Description Refer to page 00000100 Waste ink pads are full 93 00000101 Ink tubes have reached their predetermined 93 00010000 PF motor encoder check error out of step error 93 00010001 PF motor motor out of step 94 00010002 PF motor overcurrent 94 00010003 PF motor in position time out error 94 00010004 CR motor encoder check error out of step error 95 Table 3 24 Fatal Error Code List continued Description pde 00010005 CR motor motor out of step 95 00010006 CR motor overcurrent 96 00010007 CR motor in position time out error 96 00010008 Servo watchdog time out error 96 00010009 System watchdog time out error 97 0001000A CR home position sensor error 97 0001000B PF home position sensor error 97 0001000C Head slide PG home position sensor error 97 0001000D Cover open sensor error 00 97 0001000E Cover open sensor error 01 97 0001000F CR motor PWM output malfunction 97 00010010 PF motor PWM output malfunction 97 00020000 NVRAM error 98 00020001 Internal RAM check error 98 00020002 SRAM check error 98 00020003 DRAM check error 98 0002000B Mail box error memory error 98 10020004 CPU vector 4 general illegal instruction 98 10020006 CPU vector 6 slot illegal instruction 98 10020009 CPU vector 9 CPU address error 98 1002000A CPU vector 10 DMAC DTC addre
132. e timing stripes to determine the position of the carriage as well as the carriage speed and this data is sent to the software servo NOTE CR motor errors such as overcurrent and encoder sensor malfunctions can be caused by simple problems for example dust ink on the T Fence or the T Fence is out of the sensor The following sensors are used in combination with the carriage components O Home Position Sensor This optical sensor activates when the CR Guide Rail flag enters the space between the light emitter and the light receiver The flag is located on the carriage and the sensor is located to the right of the maintenance assembly The HP sensor sends an On signal when the carriage is in the home position O Linear Encoder sensor This sensor is located on the back of the carriage cutter housing section This reflective photo sensor helps determine the exact carriage location by counting the clear and dark sections of the T Fence The Linear Encoder sends a pulse to the printer logic as a PTS Print Timing Signal The shaded sections have a distance equal to 180 dpi Operating Principles Carriage T Fence Linear encoder Za III Home Position Sensor Carriage flag Carriage Figure 2 7 Carriage Mechanism amp CR Guide Rail Description of Components 60 EPSON Stylus Pro 7000 CARRIAGE amp CARRIAGE COMPONENTS The SP 7000 uses a special system to ens
133. eave T B 15MM the printed image is the same size whether the margin is Se SE 15mm or 3mm The difference is 12mm of paper clearance is added to the When Auto Cut Off is selected on the top and bottom edges to make paper feeding more stable and to prevent ON control panel this setting determines the paper from rubbing the printheads PAGE LINE d HORE OFF whether a line for manual cutting is printed If the print area is greater than the width of the printable area of the paper the printer ignores the extra print data on the right side of the Determines which interface the printer aper INTERFACE P USB checks for data Auto continuously SE EEN checks all interfaces and is good for Paper size check normalusg You can disable the paper size check to prevent RELOAD PAPER errors c Determines the data transfer rate when which may occur when using very thin paper or paper with low reflective ompat SE SC PARA I F ECP using this interface Normally leave set qualities such as tracing paper to Compatible gt CL P The print area is determined manually and the printheads will fire ink PC437 Character code setting PC437 onto the platen if the print area is set larger than the actual paper size CODE PAGE PC850 expanded graphics PC850 multi lingual Roll sheet margin setting Top Bottom 15mm T B 15MM top and bottom margins 15mm ROLL MARG 15MM left and right margins 3mm 3MM 15mm all margins 15mm 3mm all margins
134. econd time to confirm filename and after about 85 seconds the USB ID file appears in the same folder as the program file with the name filename dat NOTE If you open up the file in a text editor you will notice the USB ID consists of 18 characters as follows NE001XXXXXXXXXXXXO0 X 20 9 or A Z 5 Turn off the printer and close the program 6 Replace the main board as described in Chapter 4 plus do the adjustments described in Table 5 2 Service Parts amp Required Adjustments on page 158 7 Turn the printer on and restart the program 8 Select Read or Write the USB ID from the menu that appears Adjustment 9 Select Write the USB ID on EEPROM 10 Enter the name of the file you created in step 4 and press the Enter key After about 85 seconds the The USB ID message finishes and the USB ID is written to the new board 11 Press the ESC key to return to the previous menu and select Set the USB configuration item NOTE The USB configuration item contains the packet and address information necessary for proper communication 12 Press the Enter key and the USB structure settings are written to the new board When Config set up is completed appears turn off the printer and press ESC three times to exit the program GENERATING NEW ID amp WRITING IT TO THE NEW BOARD 1 Replace the main board as described in Chapter 4 plus do the adjustments described in Table 5 2 Service Parts amp Requi
135. ect on the parallel interface when the parallel interface is selected When the printer is initialized or returns to an idle state the parallel interface enters a ready condition the serial DTR signal is set to low and the off line bit of the Main Status Register MNSTS is reset The INIT signal on the parallel interface is not active while that interface is in Nibble or ECP Mode or is not selected 31 EPSON Stylus Pro 7000 1 3 PHYSICAL SPECIFICATIONS PRINTER DIMENSIONS amp WEIGHT Dimensions 1100 x 572 x 560mm WxDxH 43 8 x 22 8 x 22 3 inches Weight 43 5Kg 95 7 Ib s 572 Figure 1 5 Printer Dimensions Product Description Revision B SETUP GUIDELINES When setting up the printer on a desk or table top refer to the instruction and illustration below When setting up the printer using the optional stand see the setup guide that comes with the stand for details 1 Make sure the printer is 60 80cm 24 32 off the floor 2 Make sure the nearest obstruction in front of the printer is at least 60cm 24 away Nearest obstruction 7 Paper eject direction a E ry FE E Z 7 At least 60cm q p 60 80cm 7 Floor Physical Specifications 32 EPSON Stylus Pro 7000 Revision B CUTTER SPECIFICATIONS Attributes Consumable item that is replaced by the user and it is made of very hard steel so the blade can be chipped Hand
136. ed I C installed Mechanical switch 1 slot Imik emel sensar 5VDC Open near end B C M Ic Im Y Closed ink remains Operating Principles Component List amp Illustrations 55 EPSON Stylus Pro 7000 Revision B Table 2 1 Printer Mechanism Components continued Part Drive voltage Description Other components Mechanical switch Cover open sensor 5VDC Open cover open Closed cover closed Panel unit 5VDC 42VDC 28VDC eee C299MAIN board J Printer control drive circuit board 5VDC 2VDC Power supply board Operating Principles Component List amp Illustrations 56 EPSON Stylus Pro 7000 Revision B EPSON STYLUS PRO 7000 BODY amp STAND CARRIAGE COMPONENTS The carriage component functions are described in detail on page 60 AC inlet Home position 7 P Edge sensor sensor y underneath carriage Control Panel Linear encoder 40 sensor sensor Figure 2 2 Carriage Components Main Parts Figure 2 1 Panel and AC inlet Operating Principles Component List amp Illustrations 57 EPSON Stylus Pro 7000 Revision B PAPER FEED PATH amp COMPONENTS aper Secondary R Paper Width flag Roller PF Motor amp Rub L Paper Set Lever flag p Haar sensor belt Frontal view of sensor flags Sideways view of sensor flags
137. ed 00020002 SRAM check error page 98 00010007 CR in position time out page 96 00020003 DRAM check error page 98 0002000B Memory Mail Box reception error 10000004 CPU vector 4 General illegal instruction page 98 10000006 CPU vector 6 Slot illegal instruction page 98 10000009 CPU vector 9 CPU address error page 98 1000000A CPU vector 10 DMAC DTC address error page 98 1000000B CPU vector 11 Watchdog time out error page 98 100000 CPU vector 32 63 page 98 Troubleshooting Troubleshooting Using the Error Messages 84 EPSON Stylus Pro 7000 Revision B WARNINGS Table 3 4 Warning Error Messages Error Type Message Refer to Warning messages appear on the LCD display to warn users that a problem Warning Ink Low page 99 may occur The printer can still print and there is no effect on print quality Paper Out ESSE however the messages do not go away until the possible problem is taken care of or the printer enters the corresponding error condition For example Load xxx Paper page 100 the Waste Ink Pads Near Full message will remain until the pads are replaced EE page 100 and the counter is reset or until the pads become full and the printer enters an error state Paper Jam page 100 Table 3 5 Ink Low Cover Open page 100 Description Paper Not Cut page 101 LCD Error Paper Not Straight page 101
138. ed View Diagram Appendix Revision B EPSON Stylus Pro 7000 RAME ACCESSR 10180 No 5 Rev 01 EPSON Stylus Pro 7000 Figure 7 6 Frame Accessory 220 Exploded View Diagram Appendix EPSON Stylus Pro 7000 Revision B n MENTE ASS s EPSON Stylus Pro 7000 No 6 Rev 01 10180 Figure 7 7 Maintenance Assembly Appendix Exploded View Diagram 221 EPSON Stylus Pro 7000 Revision B EPSON Stylus Pro 7000 No 7 Rev 01 10180 Figure 7 8 Ink Cartridge Holder Assembly Appendix Exploded View Diagram 222 EPSON Stylus Pro 7000 Appendix CABLE IDE Revision B ee EPSON Stylus Pro 7000 Figure 7 9 Cable Guide No 8 Rev 01 10180 Exploded View Diagram 223 EPSON Stylus Pro 7000 Revision B BARD BASE ASS SS N J D ES SC 200 including SC 201 202 d Bis IN E gt SR 9 9 D AS EPSON Stylus Pro 7000 No 9 Rev 01 10180 Figure 7 10 Board Base Assembly Appendix Exploded View Diagram 224 EPSON Stylus Pro 7000 Revision B EPSON Stylus Pro 7000 No 10 Rev 01 10180 Figure 7 11 Cover Assembly Appendix Exploded View Diagram 225 EPSON Stylus Pro 7000 Revision B 7 4 Component Layout The illustrations below show the C299MAIN Board component layout EE RARE Lenin im eg per ic Dr oy FN TE Ye gi Se prey o e
139. ee 110 Sere Ww LiT escarnire 111 Disassembly How 112 Removing the Housing EE 113 Circuit Board Removal inserer 122 Printer Mechanism Disassembly E 125 Chapter 5 Adjustment Adjustment Outline nenne 157 Adjustment Fools iib Henrie pri Monet Enr 157 Adjustment Itens 4 indem te ete t cem ene eres 158 Adjustment Steps nenne 159 Parameter Back p 2 0 asic le Soi EE unen yere daN EEE ig 159 Requirements for parameter Backup 159 Backing up parameters From Main Board to PC card 160 Downloading Parameters From PC Card to new Board 160 Backup Download Error Recovery 161 Range of Backed Up Parameters ss 161 Firmware Update sis 2 oii ast enr e ce 162 Updating Firmware Via the PC in 162 Updating Firmware From a Memory Card sese 163 Self Diagnostics iei er reti ir esp erbe exo deae A 164 Self Diagnostic Mode Menus 165 Fest Ment d er ee ere Ad cec deus oes 166 MICI mcd 167 ein del e EE 167 ee 168 Sensor Adjustment eraten e cerei ret ect eoe peor eye sente ve exero aee od 169 Encoder siio ed ege Au 172 FAN zu sci ca aici a e dani ede 172 El 54 ices doe Rue niu ieu 172 D A Revision and Head Signal 173 Adjustment Menu ENNEN 174 Adj Cap POSITION terne reete ed ee cocer ERR elles 176 PUOI elc 176 Write D A Value erected ent en EE 177 Adj Inputh
140. ellow 2 P Front snsr CN11 4 red 2 P Front snsr CN13 5 white 3 PF Motor encoder C299MAIN board CN32 4 blue 3 ink snsr M CN35 5 red 3 mkan y Figure 4 26 Connector Harness Clamp Locations CN9 30 white special CR board Assy 2 lock type s 20 white ades AM koek iyo When removing or replacing the FFC cables always do so CN31 4 yellow 4 ink snsr C carefully Tearing of folding of the leads can damage the circuit CN34 E ES 3 EES DM F boards Check the leads and never insert at an angle CN30 4 white 4 ink snsr Bk CN33 5 blue 3 ink snsr LC CN10 2 white 4 PS fan Disassembly amp Assembly Disassembly Flow 123 EPSON Stylus Pro 7000 Revision B 3 Remove the two screws CP W M3x8 securing the Type B Option Slot Cover and remove the cover Then remove seven screws CP W M3x6 securing the Main board and remove the board Three screws EMEN Pass Two I F screws Figure 4 27 C299MAIN Board Removal When removing re inserting the flat cable FFC from to a connector make sure to pull insert the cable straight Otherwise internal contact of the connector may be damaged and this causes a short circuit to destroy the electrical circuitries etm After replacing the main board various adjustments are iau required For details about these adjustments refer to Chapter 5 Adjustment Disassembly amp Assembly 4 2 2 3 AC Inlet Removal Remove the Rear Cover as described in
141. elves Power Off Performing power off sequence Status O Table 3 3 lists the printer errors that require service technicians to check and troubleshoot such as failed part replacement Pause Printer paused Status e Call e ee required waste ink pad Warning 86 Table 3 2 LCD Panel Error Messages Miel ec Draining transport fluid 100 end Status LCD message Status pane Paper Not Cut Paper cut error Error 88 Ink Cartridge Replace S Ink End Wrong Ink Cartridge Error Paper Skew Paper fed at a slant Error 89 Ink Drying nn min Ink drying Status Paper Jam Paper jam occurred Error 87 Ink Low Ink low Warning 85 Load Paper No paper loaded or roll paper end Error 87 Ink Charge nnn Initial Ink Charge Status Return Paper The Paper Set Lever was moved to the Released position during printing and Error 90 Lever Se Replace Ink 27 must be returned to the Set position Cartridga Performing ink cartridge replacement Error 90 Set Paper Lever Paper is loaded but the Lever is not in the Error Press Pause Waiting for the paper initialization trigger Status p Set position Move to the Set position Ready Printer is ready Status Please Reload Paper recognition error or paper feed exit Error 89 Paper error cut sheets onl Cannot Print There is a problem Error 91 P y uM quer NEUE Paper is too thick for cleaning and must E Printing Printing the current print job Status Remove Paper be removed for cleaning rror Option I F Error Type B interface error Error 91 R
142. ems EE 206 Product Life Information sis 206 Important Maintenance Items During Service Operations 207 Lubrication and Glue iii 207 Chapter 7 Appendix Wiring Diagrams nnne nnns 209 Parts list og thiet e boe 211 Exploded View Diagram sss 215 Component Layout eeh rene rere ree a re anas ped e Fe drach eue 226 Circuit Diagrams 3 5 erret ettet bent cert ees ran es E rne ed ea 228 EPSON Stylus Pro 7000 Revision B 1 1 Features The EPSON Stylus Pro 7000 is an 24 inch wide 6 color ink jet printer with professional color output It has the same printheads as the EPSON Stylus Pro 9000 The EPSON Stylus Pro 7000 provides the following major features and more O Large Format A1 full size 24 inch full size printing A1 size supported Excellent Photo quality printing 1440 H x 720 V dpi combined with EPSON s Microdot printing Same quality as the EPSON Stylus Pro 9000 O High speed throughput Table 1 1 Throughput Speed EPSON media Slide Bar Resolution Dot Mode Speed Speed 360x360dpi Normal 2 Dot Bi D 200cps 6 min Plain Paper Quality 360x360dpi Normal Dot x 2 Bi D FOL 300cps 8 min Presentation Speed 720x360dpi Normal Dot Bi D FOL 300cps 8 min Matte Paper Quality 720x360dpi Normal Dot Uni D FOL 300cps 14 min Glossy Photo Speed 720x360dpi Normal Dot Bi D FOL 300cp
143. ensor 1 If necessary remove the access cover on the rear cover and enter the Test Menu in the self diagnostic mode Select Sensors check mode Select Sen RearAD from the sensor menu and make sure the front cover is closed Remove any paper from the printer Write down the volume shown on the LCD You will need to refer to this number and Table 5 8 to complete the volume adjustment Open the cover Push the Paper Set Lever back and load a sheet of A3 size tracing paper using the guide on the right side of the roll paper cover Pull the Paper Set Lever forward to lock the paper in place Close the cover about halfway Using the original no paper volume left column in the table above you wrote down as a guide make sure the current tracing paper volume middle column is within the range shown in the table above For example original no paper volume 019 target tracing paper volume 080 084 Through the access cover adjust the volume on VR3 rough adjustment and VR4 precise adjustment as necessary See Figure 5 7 for details NOTE If the signal level cannot be adjusted properly check the 6 position of the sensor and if this does not correct the signal level replace the sensor Remove the paper and turn off the printer Self Diagnostic Mode Menus 171 EPSON Stylus Pro 7000 Revision B ENCODER ELEC This function confirms the operation of the CR Motor and PF Motor encoders This function allows
144. eset Re initializing the printer Status No Cartridge One or more ink cartridges not installed Error 91 Please Load xxx Roll paper cut sheet size error Error 87 Troubleshooting Troubleshooting Using the Error Messages 83 EPSON Stylus Pro 7000 Revision B Table 3 3 Messages That Indicate Service is Necessary Table 3 3 Messages That Indicate Service is Necessary Error Code Description Refer to Error Cade Description SEET Maintenance m Waste Ink pads is almost full less than 1 GE 00010008 Servo interrupt watchdog time out error page 96 Call nnnn remaining 00010009 System interrupt watchdog time out error page 97 00000100 Waste Ink pads must be replaced page 93 0001000A CR origin sensor malfunction page 97 00000101 Ink Tube worn out page 93 0001000C PG origin sensor malfunction page 97 00010000 PF motor encoder check error page 93 0001000D Cover sensor malfunction 00 page 97 00010001 PF motor out of step page 94 0001000E Cover sensor malfunction 01 page 97 Service Call 00010002 PF motor overcurrent page 94 0001000F CR motor PWM output error page 97 EE 00010003 PF in position time out page 94 00010010 PF motor PWM output error page 97 00010004 CR motor encoder check error page 95 00020000 NVRAM error page 98 Service Call 00010005 CR motor out of step page 95 nnnnnnnn 00020001 Internal RAM check error page 98 00010006 CR motor overcurrent page 96 continu
145. evel TTL compatible IEEE 1284 level 1 device 0 ae 57 30360 Amphenol or equivalent 10 PtrClk 28 O Printer clock signal connector RE SERRE PtrBusy Printer busy signal and reverse channel Data trans timing Refer to IEEE 1284 specification 11 DataBit 3 7 29 O KEE EH EE 12 AckDataReq 28 o Acknowledge data request signal and q 5 DataBit 2 6 reverse channel transfer data bit 2 or 6 EX D dud 00H Request Nibble Mode Reverse Channel Transfer y req 04H Request Device ID 13 A 28 o C E reverse channel transfer Return Data Using Nibble Mode Reverse Channel Transfer 14 HostBusy 30 Host busy signal The printer returns the following strings when the device ID 15 INC Not connected is requested lt 00H gt lt 4EH gt 16 GND Signal ground MFG EPSON 17 Chassis GND Chassis ground Device CMD ESCPL2 BDC 18 Logic H O Pulled up to 5V via 3 9K ohm resister Ee 19 30 GND Ground for twisted pair return CLS PRINTER S E DES EPSONISPIStylus SP Pro SP 7000 31 INIT 30 Not used Note 00H denotes a hexadecimal value of zero DataAvail Data available signal and reverse channel MDL values depend on the EEPROM setting 32 DataBit 0 4 29 o transfer data bit 0 or 4 33 GND Signal ground 34 NC Not connected 35 5V O Pulled up to 5V via 1 0K ohm resister 36 1284 Active 30 1284 Active Signal Note In I and Out O refer to the direction of signal flow from the printer s point of view Interfaces 26 EP
146. ft edges of the paper This sensor is also used to check for paper skew by checking whether the edges are in the same location at the top and bottom of a page P THICK sensor This optical sensor physically gauges whether the paper falls into the normal thin category or the thick category For details see Platen Gap Mechanism on page 70 P Rear sensor Table 2 2 Paper Thickness Detection Detected Output Signal P_ Front Thickness Sensor Signal Strength a sensor 0 6mm or less On 0 7V or more Paper feed 0 7mm or more Off 2 4V or more direction O Paper Set Lever sensor The Paper Set Lever sensor is located on the right side of the printer and this optical sensor determines whether or not the Paper Set lever is in the set print position Figure 2 12 Paper Feed Sensors Operating Principles Description of Components 64 EPSON Stylus Pro 7000 Revision B 2 2 3 Maintenance Assembly O Pump assembly head cleaner When the head is in the capped position valve closed the pump motor creates a vacuum that sucks ink from the nozzles This is used for removing ink from the nozzles and nozzle plate initial ink charge as well as cleaning The waste ink flows through two small tubes to the waste ink The maintenance assembly for the SP 7000 is similar to the maintenance assembly in the EPSON Stylus Pro 9000 If you are not familiar with the SP 9000 see the following for a detailed description
147. hanism Operation Outline 72 EPSON Stylus Pro 7000 Revision B Paper size detection right and left edges reflected off the paper This procedure is necessary to set the high low Before printing the printer needs to determine the distance from the right levels when adjusting for different media types such as glossy or plain and left paper edges to the right frame and left frame home position paper n As shown in the following flowchart the printer flushes the heads to Next the carriage moves mm the home position toward HE Opposite make sure no ink smears the paper as the printheads move across the frame and measures the distance iron ue porte position toto opposite paper Then the carriage moves to where paper should definitely be if right edge of the paper according to the brightness high and low levels loaded properly near the vertical guide line There the Paper Width If the paper edge has not been determined by a certain point outside of sensor determines the brightness level high of the light reflected off the Ee E range the paper is loaded too far to the right and a paper If no light is reflected paper is not loaded or is not loaded Coan raper Eror occurs properly and a Reload Paper error occurs The carriage moves back Once the opposite side paper edge has been found the carriage moves toward the home position where paper definitely should not be if loaded from the opposite frame to the home position and measures
148. he interface in use can be selected automatically or manually BW Manual selection The interface can be manually determined using the Printer Setting Menu see SelecType in the user s guide for details The choices are INTERFACE PARA USB or INTERFACE OPTION B Automatic selection If the interface setting is set to AUTO default the printer scans the interfaces for incoming data The interface that receives data first is selected As long as the host sends data or the printer interface is in the busy state the interface selection does not change When the host stops transferring data and the printer is in the stand by state for a certain period of time the printer returns to the idle state Product Description Interfaces M Interface status and selection When the option interface is selected the parallel USB interface goes into the busy state The LH signal is L at this time L means the power is cut in other words 1284 does not respond Therefore the LH check is required via the Reverse channel The USB interface responds NACK and cannot receive data The the option interface is not selected an off line bit is set to Main Status Register MNSTS When the printer initializes or returns to the idle state the USB interface is out of the NACK condition and resets the off line bit of the Main Status Register to option interface Be aware that an interrupt signal such as the INIT signal only takes eff
149. hile turning on the printer 2 Press the Item button until Check Print appears on the display and then press Enter 3 Make sure Print Nozzle Check appears and then press Enter The printer prints all adjustment patterns related to the physical and logical printhead positioning Adjustment Revision B Correct AG M 0 1 2 3 4 F Figure 5 25 New 6 and 8 patterns NOTE The correct pattern is the pattern with no dark or white vertical lines Number 2 is correct in the example below This function adjusts the Bi D print settings for both printheads The printer prints several vertical test patterns Lines that do not line up vertically indicate the heads need Bi D adjustment The Bi D adjustment items are shown in the table below O To check whether the current Bi D adjustment parameters are correct NOTE This is an optional procedure and this works in combination with the printed patterns described above however you can only modify the parameters using the procedure described in the To modify the adjustment parameters on page 184 1 Enter the Self Diagnostics mode by holding down the Paper Feed Paper Feed and Enter buttons while turning on the printer Press the Item button until Check Print appears on the display and then press Enter Self Diagnostic Mode Menus 183 EPSON Stylus Pro 7000 Revision B O To modify the adjustment parameters Adjust parameters
150. ialization sequence PAPER NOT CUT NO INK CARTRIDGE One or more cartridges are not installed Printer did not cut the paper completely or the cut piece still remains over the paper sensor Anti core eds Paper skewed more than 3mm between the leading and following edges Check the installed PAPER NOU STRACHU printout for skew and make sure no ink was A predetermined amount of ink has been fired onto the platen consumed after the cartridge has entered INK OUT the near end condition Anear end cartridge has been removed and re installed OPTION I F ERROR Product Description Control Panel 37 EPSON Stylus Pro 7000 Revision B Table 1 29 Control Panel Messages continued Display Message Meaning UNABLE TO PRINT When trying to print a test or adjustment pattern one of the following occurs Paper not loaded Ink cartridge not loaded Paper detection error RELOAD PAPER The paper was loaded too far forward and cannot be backward fed to the proper position The paper s horizontal position exceeds the normal printable area when the paper is loaded The paper s horizontal position exceeds the normal cutting area after printing The cut sheet is too long and cannot be ejected properly Recovery from cutter error REMOVE PAPER Loaded paper is too thick to perform timer cleaning PAUSE Pause state INK LOW When total dots fired 90 cartridge enters
151. ibe what you need do to These adjustment procedures are absolutely necessary and are described in detail in Chapter 5 Disassembly amp Assembly Summary 107 EPSON Stylus Pro 7000 4 1 1 Warnings Revision B MAN The power switch is located on the control panel Any Before proceeding with any disassembly or assembly work make absolutely sure of the following f Disassembly amp Assembly Summary time the printer is plugged into a power outlet power is flowing through the PS board Unless otherwise stated always turn off the printer wait several seconds and then unplug the power cable from the outlet before servicing a printer For safety reasons the front cover position is automatically detected by the cover open sensor which is an interlock switch Do not block or modify this sensor A lithium battery is installed on the MAIN Board of this printer Be sure to observe the following instructions when servicing the battery B Keep the battery away from any metal or other batteries so that electrodes of the opposite polarity do not come in contact with each other B Do not heat the battery or put it near fire B Do not solder on any part of the battery Doing so may result in leakage of electrolyte from the battery burning or explosion The leakage may affect other devices close to the battery B Do not charge the battery An explosion may be generated inside the battery and cause burning or explosion B
152. icator flashes The paper path information is supplied by the PP remote command Roll paper and cut sheet size settings differ The PP remote command determines the paper path and when Details S this setting and the paper setting made via the control panel differ this paper mismatch error occurs Load the correct paper size or change the setting in the control Recovery panel driver to match the size of the paper loaded in the printer When this error clears printing begins Table 3 9 Paper Path Command and LED Indicators Revision B Table 3 10 Please Load Paper Description LCD message Please Load Paper LED indicator status The Paper Check indicator in on The Paper Set Lever is in the release position Details While loading paper the Paper Set Lever was pushed to the release position Pull the Lever forward to the paper set position to clear the error If the error doesn t clear check the Paper Set lever position Recovery sensor for dust or foreign material Also make sure the sensor is properly connected to the Main board Table 3 11 Paper Jam Description Roll Roll PP Command Auto Cut No Cut Sheet LCD Baba message Roll Paper Flashin Flashin On Hadie Paper Check sensor flashes Cut Sheets On On Flashing status P There is a paper jam During a printing feeding or cutting operation the paper Details jammed on a
153. if necessary Enter End l l l l I BC Slant Check End J adjustment I next menu SelecType Item l l l l Print Adj Pattern Figure 5 24 Head Parallelism Check Operation Adjustment Self Diagnostic Mode Menus 182 EPSON Stylus Pro 7000 ADJ BI D The Bi D adjustment description is divided into three sections Printing the adjustment patterns described below Judging the adjustment patterns described below Modifying the adjustment parameters described on the next page The first section describes how to print the new Bi D adjustment patterns along with several other adjustment patterns The second section describes how to print the list of parameters stored in EEPROM fatal error record and USB EEPROM data These two sections are optional when adjusting the Bi D parameters but they are included for your reference and are useful Also without reading these two sections you will not completely understand how to judge and correct the new patterns Finally the third section describes how to modify the adjustment parameters using the control panel O To print the Bi D adjustment patterns as well as other adjustment patterns NOTE This is an optional procedure you can only modify the parameters using the procedure described in the To modify the adjustment parameters on page 184 1 Enter the Self Diagnostics mode by holding down the Paper Feed Paper Feed and Enter buttons w
154. ing Principles Revision B Secondary Roller Assembly EN Guide Rail Grid Roller Assembly Speed Reduction Gear PF Rail Platen Paper Guide Lower PF Motor Figure 2 11 Paper Feed Path Description of Components 63 EPSON Stylus Pro 7000 Revision B PAPER FEEDING RELATED SENSORS geni Note that the P Thick and Paper Set Lever sensors as well as their corresponding flags are located next to each other The sensors employ the two metal flags on top of the Secondary Roller unit second from the HP side when facing the printer The left flag is used to determine the paper thickness and the right flag is used to determine the Paper Release Lever position The following sensors aid in the paper feeding process P FRONT sensor This sensor is attached to the subplaten and is an optical photo reflective sensor This sensor detects the front edge of the paper after paper has been loaded but before it is set and ready to print P REAR sensor This sensor is attached to the Upper Paper Guide and is an optical photo reflective sensor This sensor detects the rear edge of the paper and detects the front edge when the paper is first loaded in the Double sensor and flag set paper path The position of this sensor is stored in EEPROM R Paper set lever sensor L P Thick sensor P EDGE sensor This sensor is attached to the Cutter Housing section on the carriage and detects the right and le
155. intenance Reset Reset press 3 seconds Mode Enters SelecType mode Sale Tyue Opens Cutter Selects menu or Ma Replacement Menu major category press for five seconds Selects 1 Cut Eject Auto Cut Confirms and saves Enter Cutter Off setup values Sheet N A Paper Feed T Feeds paper backward 2 Cycles backward increases value Paper Feed J Feeds paper forward 3 Cycles forward decrease value Paper Source Item Selects paper source Selects item or minor category Cleaning Cleans both heads press for three seconds N A Paper Source Cut Eject 4 Paper Feed J Mode 2 N A Paper Source Firmware Cut Eject Update Cleaning Mode Notes Maintenance 1 Interrupts ink drying and runs the specified operation 2 1 27cm second paper feed for 2 seconds after key is pressed 7 62cm second paper feed if pressed for over two seconds Maximum feed of 20cm with one press of the button 3 1 27cm second paper feed for 2 seconds after key is pressed 7 62cm second paper feed if pressed for over two seconds Control Panel 34 EPSON Stylus Pro 7000 Revision B LED INDICATORS Table 1 23 LED Indicator Lights LED Status Condition On Power on Operate Flashing e Receiving data or performing power down sequence On No paper loaded end of roll sheet roll paper Flashing error paper set lever is in release position or Paper Out
156. k 19 uest reverse channel from the host to the printer The DATAO through DATA signals 32 ene gee 29 O This signal produces a host interrupt represent data bits 0 to7 respectively Each signal is at high level when data is 33 GND Ground for twisted pair return 2 9 Data0 7 20 27 logical 1 and low level when data is logical NC N d 0 These signals are used to transfer the 34 EE 1284 extensibility request values to the Always HIGH Pulled up to 5V via 1 0K 35 5V O printer ohm resister 10 PeriphCIk 28 s is transferred from the printer to the 36 1284 Active 30 1284 Active Signal HIGH in ECP mode z Note In I and Out O refer to the direction of signal flow from the printer s point The printer uses this signal for flow af visw control in the forward direction Also used 11 PeriphAck 29 for data bit 9 which indicates command information and data to be output on the data signal in the forward direction The printer goes to Low and approves the 12 nAckHeverse 28 nReverseRequest Acknowledge data request signal and reverse channel transfer data bit 2 or 6 X flag signal and reverse channel transfer RENE So data bit 1 or 5 The host uses this signal for flow control in the reverse direction Also used for data 14 HostAck 30 bit 9 which indicates command information and data to be output on the data signal in the forward directions 15 NC Not connected 16 GND Signal ground 17 Chassis GND Chassis ground 18
157. k has been drained the printer displays the Maintenance Call 0100 message to indicate the pads are 99 full and then displays the Service Call 00000100 message to indicate the pads are completely full and need to be replaced before printing can continue When the waste ink counter indicates the ink pads need to be replaced the following parts all need to be replaced at the same time B Waste Ink Pads Pump Assembly Cap Assembly Head Cleaner Flushing Box Then reset the following counters B INIT WASTE INK B INIT CLEANING The above mentioned parts are available as a kit POINT Description MAINTENANCE KIT SP 7000 Parts code 1054038 1 Remove Paper Guide L2 as described in Paper Guide L2 Removal on page 119 Disassembly amp Assembly Disassembly Flow Remove the two waste ink tubes white small diameter and the one flushing tube clear large diameter from the tubes clamps Two waste ink tubes Flushing tube Waste ink box clamp Figure 4 29 Remove the tubes Remove the Waste Ink Box by sliding it forward so the hooks on both sides release and then pull up gt Rear Waste Ink Box Figure 4 30 Waste Ink Box 126 EPSON Stylus Pro 7000 Revision B 4 The waste ink box clamp is held on by hooks While pulling out the hooks to release them remove the clamp from the box To reassemble the waste ink box and related parts follow the Four layers Six layers of a
158. le carefully to avoid cuts to yourself and to avoid chipping the blade Life The cutter can cut well over 2 000 sheets of paper but the actual wear and tear depends on the type and thickness of the paper used The cutter life can be determined manually attempt to cut a piece of normal paper and if the cutter easily cuts the paper it is OK Unlike the cutter position with the EPSON Stylus Pro 9000 the SP 7000 cutter position is automatically determined by the carriage cover position No adjustment is needed for the cutter position or the carriage cover height Product Description Physical Specifications 33 EPSON Stylus Pro 7000 1 4 Control Panel This section describes the control panel the buttons the lights and the way you make settings Operate B Paper Out SelecType Paper Source Roll Auto Cut Ink Out Cleaning Roll p BH H NM NE NM H 3 Sec Cutter Off aper Fee 660606 0 60 L K C M LC LM Y LV a P CT r Cu ejec Lei Reset 3 Sec Enter Figure 1 6 Control Panel BUTTONS All eight buttons on the control panel and their functions are described below Product Description Button Second function Table 1 22 Buttons and Functions Function Normal SelecType Function Revision B Power On Function Power Power on off N A N A Pause Switch pause ready N A Ma
159. lean if necessary M The printer parts are original or EPSON replacement parts and no part of the printer is deformed or out of shape in any way B The connectors are properly fixed with no damage to them or any of the harnesses B The cams and gears inside the printer are not worn not wearing out unevenly and are connecting properly turn freely B The rubber pads on the rollers are not dirty Clean if necessary B The rubber pads on the rollers are not worn not wearing out unevenly and are connecting properly turn freely E If necessary reset the NVRAM parameters to the factory default parameters Maintenance Mode 2 Counter Init Menu NVRAM Init Troubleshooting Revision B 3 1 2 Remember Before beginning disassembly turn the printer off wait for a few seconds after the LCD panel goes blank and then remove the power cord from the outlet Also remove any interface cables B The printer tools mentioned in the following pages have been tested and are proven to preserve the quality of the printer The use of other non standard tools is not supported B Only use the type of oils and lubricants described in this manual B Always perform adjust procedures as described in this manual 3 1 3 Diagnosing the Problem This section describes how to diagnose printer errors Troubleshooting is divided into the following categories O Troubleshooting Using the Error Messages on page 83 O Troubleshooting Based on Y
160. learing the Waste Ink Counter or the Consumed Ink O Std KKO CL1 Counter make sure you replace the following parts with new Normal cleaning cycle Volume of ink cleared low Lais O Std KK1 CL1 Waste Ink Pads Strong cleaning cycle Volume of ink cleared medium m Flush Box rubbing off B Pump Assembly B Cap Assembly B Head Cleaner The above parts are provided as Maintenance Kit SP 7000 1054038 O Init Fill Perform Initial charge sequence O Std KK2 CL2 Strong cleaning cycle Volume of ink cleared high rubbing on Adjustment Self Diagnostic Mode Menus 194 EPSON Stylus Pro 7000 Revision B 5 4 4 Print Menu The Print menu performs the same test printing functions as the Test Print option on the Adjustment menu For details see Test Pattern Print on page 192 5 4 5 Parameter Menu Using this menu you can reset or change the parameters for the printer mechanism controls However the parameters on this menu can also be modified from the Adjust menu When servicing the printer you do not need to separately update or reset the parameters from this menu Pause to return to previous menu i I SelecType Enter mm Other Parameter Init Ce 2 m l Parameter Update Pause I Item Figure 5 42 Parameter Menu Options INITIALIZE ITEMS The items you can reset re initialize using this menu are described below O Capping Position see Adj Cap Position on page 176
161. lem PG origin sensor malfunction may indicate PG motor malfunction Solution Make sure there is no ink or dust on the surface of the sensor If this does not solve the problem check the PG sensor connection If there still is a problem try the following B Replace the PG sensor Troubleshooting B Replace the PG motor B Replace the Main Board SERVICE CALL 0001000D SERVICE CALL 0001000E O Problem Cover sensor malfunction one or both cover open sensors interlock switch located at either end of the cover shaft is malfunctioning 00 right sensor HP side 01 left sensor Solution Make sure the sensor s are properly installed If that does not solve the problem check the cover open sensor connection If there still is a problem try the following B Replace the malfunctioning cover sensor B Replace the Main Board SERVICE CALL 0001000F O Problem CR motor PWM output error Solution B Checkthe cutter housing slightly loosen screws if necessary B Replace the Main Board SERVICE CALL 00010010 O Problem PF motor PWM output error O Solution B Replace the Main Board Errors That Require a Service Technician 97 EPSON Stylus Pro 7000 Revision B SERVICE CALL 00020000 NVRAM ERROR SERVICE CALL 00020001 INTERNAL RAM ERROR SERVICE CALL 00020002 SRAM ERROR SERVICE CALL 00020003 DRAM ERROR L Problem Unusual condition detected O Solution W Write down the error code
162. lus Pro 7000 Revision B Table 2 6 Control Circuit Operation Name Code CPU C90A14CA SH7043 Location IC8 Function 32 bit RISC CPU Clock speed 33MHz e 128KB PROM IPL internal ASIC E06A4610A IC9 1 0 port expansion Table 2 6 Control Circuit Operation continued ASIC E05B61AA IC13 1 Regulates print data Command handling Rasterizer image data handling Head drive regulation DAC control Print timing regulation 2 Memory DRAM SRAM 3 I F Circuit Control Parallel interface IEEE1284 USBinterface Type B Name Code Location Function Serial EEPROM EEPROM IC61 punc ee factory adjustment USB ID factory settings M51953BFP IC80 Reset IC Driver IC L6203 1C33 IC35 CR PF Motor Drivers Driver IC LB1845 IC30 Pump Motor Driver MAP IC41 IC43 d fan x2 and cutter solenoid PO3RD13 1C15 3 3V regulator ASIC TE7751 IC20 Motor regulation Pump Motor pump PG Cutter solenoid Fan Paper suction x2 ASIC uPD65802 IC32 Motor regulation PWM regulation CR Motor PF Motor DAC M65530FP 1C37 3 channel 10 bit DA converter head drive voltage control Flash Memory MBM29F400TC IC1 IC2 Flash Memory 1Mbyte Save firmware Register D A user defined and factory default setting parameters DRAM EDO IC81 IC82 IC73 76 EDO RAM 10Mbyte onboard SRAM LC3564SM 10
163. ly points B Replace the CR motor B Replace the Main Board SERVICE CALL 00010007 O Problem CR in position time out The in position time is the amount of time the printer waits to make sure the carriage is not moving when the carriage comes to a stop The linear encoder is activate for the predetermined in position time and if the encoder sends a pulse this means the carriage is moving even though it is supposed to be at a full stop this generates an error O Solution B Replace the encoder sensor B Replace the CR motor B Replace the Main Board SERVICE CALL 00010008 O Problem Servo interrupt watchdog time out error due to motor drive control related error Troubleshooting Errors That Require a Service Technician 96 EPSON Stylus Pro 7000 Revision B SERVICE CALL 00010009 O Problem System interrupt watchdog time out error due to sensor related error O Solution Replace the Main Board SERVICE CALL 0001000A O Problem CR origin sensor malfunction CR home position sensor malfunction O Solution M Make sure the CR HP sensor is not twisted or bent B Replace the CR HP sensor B Replace the Main Board SERVICE CALL 0001000B O Problem PF origin sensor malfunction PF home position sensor malfunction means motor replacement O Solution B Check the PF motor and sensor connections M Replace the PF motor internal sensor B Replace the Main Board SERVICE CALL 0001000C O Prob
164. m Figure 5 6 Sensor Menu Options You need to perform the Sensor Adjustment as described on the next page after replacing the Main board as well as any of the P THICK P REAR and P FRONT sensors Revision B EPSON Stylus Pro 7000 SENSOR ADJUSTMENT After replacing the C299 MAIN board or one of the sensors P_EDGE P_FRONT and P REAR you need to adjust the corresponding volume variable resistor on the main board to determine the correct detection level of sensors L The LCD will display Sen sensorname AD ttt vvv ttt threshold 0E0 0E8 ideal OEO E vvv volume 040 or more Make sure that the vvv signal level indicated on the LCD is over 040 and the ttt signal level indicated on the LCD is between 0E0 0E8 Proceed to the detailed description for the particular sensor you replace or read all sections if you replace the main board Adjustment Self Diagnostic Mode Menus When you make these adjustments make sure to avoid strong light sun light around the printer These sensors are light sensitive and may not function properly under such conditions It is recommended to remove the housing before performing this adjustment to ensure light is reflected evenly off the paper Make sure there is no dust or foreign substance on both the paper and sensor When performing sensor adjustment make sure paper is loaded and parked above the sensor above the guide lines as well as the platen If y
165. mbly Flow 141 EPSON Stylus Pro 7000 4 2 3 12 Removing the PF Motor Assembly 1 Remove the R Side Cover as described in R Side Cover Removal on Revision B Reduction page 114 Pulley PF Timing 2 Remove the L Side Cover as described in L Side Cover Removal on Belt page 116 Screws 3 Release the PF Motor harnesses from the harness clamp attached to the M4x10 inner side of the L Side Frame Then disconnect their connectors and take PF Motor them out from the hole in the L Side Frame Bracket Clamp L Side Frame PF Timing Belt PF Motor Connector From the inner side for encoder signals PF Motor PF Motor Assembly Pulley j Connector PF Timing belt P PF Motor Spacer for Drive PF Motor Bearing Ion eme n Viewed from the back Figure 4 62 Removing the PF Motor Assembly Figure 4 61 Removing the Connectors for the PF Motor Assembly When assembling the PF Motor Assembly move the PF timing belt manually and check that the PF timing belt revolves around the center of the reduction pulley 4 Release the PF motor harnesses from the clamp on the outer side of the L Side Frame 5 Remove the four CP W M4x10 screws securing the PF motor bracket to the L Side Frame Diff If you remove the PF motor make the necessary adjustments 6 Remove the PF timing belt from the reduction gear by moving the belt SE listed in PF Timing Belt Tension Adjustment on
166. me Ink Lever R L Not used CR Motor Accumulated travel distance of carriage in Km PF Motor Accumulated travel distance of paper feed mechanism in Km Ink Tube Number of carriage passes Print Number Accumulated printout count each Form Feed code one printout Cleaning Accumulated number of cleaning operations D A REVISION AND HEAD SIGNAL For factory use only to check the head voltage and pulse Do not use Self Diagnostic Mode Menus 173 EPSON Stylus Pro 7000 5 4 2 Adjustment Menu The Adjust menu allows you to make certain adjustments to the printer mechanism and controls for example head angle adjustment print position adjustment paper feeding correction and firmware control setting Table 5 10 Adjustment Menu Items Adjustment Item Capping Position Sets the Capping position automatic Adjustment Revision B Table 5 10 Adjustment Menu Items continued Adjustment Item Description Test Pattern Print Checks print quality prints setting information check pattern and so on Paper Skew Check Verifies the degree of skew slant allowed during printing Clean Head Initiates cleaning flushing of the heads and ink path 1 Ink drain 2 Fill with transportation fluid 1 time 15ml 3 Drain transportation fluid 4 Reset the ink charge flag Write D A Value Writes the direct alternate data to the Flash ROM compensate
167. meter Backup The Main Board contains NVRAM EEPROM which is used to store the parameter information and firmware commands that control the printer For all corresponding printer parts the individual and unique adjustment information and part codes are stored here which allows the Main Board and Printer Mechanism to work together smoothly This information includes adjustment parameters and must be kept up to date for the printer to work properly Therefore to replace the Main Board you need to O back up the parameters as described in the following pages replace the C299 Main board as described in Chapter 4 download the parameters as described in the following pages upload the firmware as described on page 162 0000 adjust the sensors as described on page 169 Adjustment REQUIREMENTS FOR PARAMETER BACKUP L1 LI F727 Flash Memory Card 1050073 Conforms to PCMCIA Rel 2 1 JEIDA Ver 4 2 Type Il 5V Read Write operation Part 1050073 Fujitsu MB98A81183 15 Memory card writing utility i e Adtech CardUT97 PC with memory card writer or stand alone memory card writer IPL contained in the F733 Self Training Kit Self Training Kit code 1053426 Folder Tool Backup File Pbuset D Bim Before backing up the parameters to the PC card the above file must be written to the Flash Memory Card using the card writing utility The backup card you use in these steps only works with the Stylus Pro 7
168. n Cover Close 6 Ifthe correct message does not appear or any other message appears verify the Cover Sensor is installed correctly and check the operation again If necessary loosen the screw securing the sensor and adjust the position up or down until the cover open sensor operates correctly Then tighten the screw Adjustment Mechanism Adjustment Flag Cover switch holder Loosen this screw to adjust the sensor position up or INC down Figure 5 47 Interlock Switch Mechanism 200 EPSON Stylus Pro 7000 Revision B 5 6 USB ID Copy Backup Each printer has a unique USB ID which is stored in the NVRAM EEPROM on the C299MAIN board The USB ID is unique for each printer in the same way a serial number is unique Example USB ID NEQO1XXXXXXXXXXXX0 X 20 9 or A Z If you need to replace the C299MAIN board during service then you first need to copy and back up the USB ID This operation requires the exclusive SP7000 USB ID Copy Program as well as B PC with MS DOS or Windows 95 B Parallel interface connection compatible mode EXTRACTING THE USB ID COPY PROGRAM O SP7000 USB ID Copy Program Found on the F733 Self Training Kit P N 1053426 File AD PRO E Spro7000 exe self extracting file extract the file to a folder you make on the root directory of your hard drive example C SP7000 O PC equipped with Windows 95 or MS DOS6 2 or above O Parallel interface connection
169. n in the LCD display and you need to check the sensor operation by hand For example to check the Paper Set Lever position sensor move the lever up and down Some but not all explanations O EdgeAD Displays the status of the P EDGE sensor O FrontAD Displays the status of the P FRONT sensor RearAD Displays the status of the P REAR sensor O Ink lever B Displays the status of the black side K C M ink holder lever O Ink lever C Displays the status of the color side Lc Lm Y ink holder lever O Ink ID The Ink ID sensor is a 3 bit sensor and the ID number appears as 0 7 Sensor on 1 and sensor off 0 O XInk NOT yy Describes which cartridge is not installed if a missing cartridge is detected X B or C head and yy ink color such as Lc O XInk END yy Describes which cartridge is empty if an empty cartridge is detected X B or C head and yy ink color such as Lc Adjustment Self Diagnostic Mode Menus 16 Pause returns you to previous menu 77 SelecType Sen CR Origin xxx Sen Lever B Down en PF Origin xxx Sen Lever C U T Sen Cover xxx Sen B Ink ID 7 Sen Lever xxx Sen C Ink ID 7 Sen EdgeAD ttt vvv Sen M Ink ID 7 Sen FrontAD ttt vvv Sen Lc Ink ID 7 Sen RearAD ttt vvv Sen Lm Ink ID 7 Sen Paper Wide Sen Y Ink ID 7 Sen HeadSlide xxx Sen B Ink NOT B Sen Temp B 20 C Sen C Ink NOT Lm dal Sen Temp C 20 C Sen B Ink END B Sen C Ink END Lm EH I Ite
170. nction Pause Function Return up one level Meaning Moves up one level without selecting at item SelecType Next menu Displays the next menu Paper Source Previous menu Displays the previous menu Paper Feed Next item or value Displays the next item or increases the value of the item shown on the LCD Paper Feed Previous item or Displays the previous item or decreases the Adjustment Figure 5 1 Self Diagnostic Controls Self Diagnostics value value of the item shown on the LCD Cut Eject Enter Selects activates the item Cleaning Feed paper amp cut Jumps up a Returns to level previous menu L Operate B Paper Out Proceedsto next menu m Roll a lt Auto Cut Goes to next ele ning Roll Paper Feed or previous Cutter Off item Sheet de Selects or activates the item 164 EPSON Stylus Pro 7000 5 4 Self Diagnostic Mode Menus In the Self Diagnostic mode you can select from the following menus Table 5 4 Self Diagnostic Menus Message Description Verifies certain information such as RAM version Check Test number panel sensors fatal error history and encoder Adjusts certain mechanism such as printheads sensors Check Adjustment nd feed path Check Cleaning Starts initial ink charge or predetermined cleaning Check Print Prin
171. nk charging again Enter the Self Diagnostic mode as described in Chapter 5 and select the Initial Fill from the cleaning menu This forces ink through the printheads to clear clogged nozzles Do not charge ink too often as this operation consumes a lot of ink Each head consumes about 90ml per operation Troubleshooting Based on Your Printout 103 Revision B EPSON Stylus Pro 7000 3 If the extra ink charge does not clear the clogged nozzles confirm the following B There is no damage to or foreign materials in around the rubber of the Cap Assembly B The Cap Assembly valve is operating normally if it is not the Cap Assembly will not properly absorb ink B The Cap Assembly retention spring is working properly B The ink tubes and pipes between the ink cartridges and printheads are properly connected and are not damaged check the nuts for tightness the O rings for warping and the tubes pipes for ink leakage B Remove the R side cover and looking from above make sure both heads are properly sealed when the printheads are in the capped position B Put liquid in the caps and rotate the pump gears by hand to make sure the pump assembly is working correctly B While performing a cleaning operation make sure the pump motor and gears are functioning correcting B Check the FFC connections and reseat if necessary 4 If after following the above steps the printout still shows missing dots replace one of the parts listed bel
172. ntenance menu Pause returns you to previous menu SelecType Fire B XXXX Fire C XXXX Fire M XXXX Fire Le XXXX Fire Lm XXXX Fire Y XXXX t XXXX C E RM Cut Solen XXXX Lock Solen XXXX Waste InkR XXXX Waste Ink L XXXX HeadWiper R XXXX HeadWiper L XXXX Wiper XXXX HeadRubingR XXXX HeadRubingL XXXX Rubbing XXXX Lever XXXX Cover XXXX Ink Lever R XXXX Ink Lever L XXXX R Motor XXXX PF Motor XXXX Ink Tube XXXX PrintNumber XXXX Cleaning XXXX I Item I Figure 5 12 Maintenance History Menu NOTE The options above appear on the LCD starting from Waste Ink R Adjustment Revision B Table 5 9 Maintenance Record Items Item Description Amount of ink fired from nozzles in number of megadots x Fire x which color Cut Number of times cutter has been used Cutter Solenoid Number of times cutter solenoid has been activated Lock Solenoid Number of times CR lock solenoid has been activated Waste Ink R L Amount of waste ink right or left Head Wiper R L Number of times head wiping operation has occurred Wiper Number of times wiper has been used Head Rubbing R L Number of times B C head rubbing operation has occurred Rubbing Number of times rubbing pad has been used Lever Number of times paper has been set up and down one time Cover Number of times front cover has been opened open and close one ti
173. nter Make sure the following message appears on the LCD Wait F gt M Push M gt F Press any button on the Control Panel to start the download procedure Mcard Flash You need to press one of the Control Panel buttons within 15 seconds otherwise the printer will start the backup procedure instead of the download procedure This overwrites parameter data stored in the PC card with data stored in the Main Board Flash memory 5 When the download procedure is finished the following message 4 The backup procedure starts about 15 seconds after the message appears appears Flash gt Mcard Nw 6 After making sure the printer is finished turn off the printer and remove 5 When the backup procedure is finished the following message appears the PC card 7 Replace the access cover on the rear of the printer 6 After making sure the printer is finished turn off the printer and remove the PC card Adjustment Adjustment Steps 160 EPSON Stylus Pro 7000 Revision B BACKUP DOWNLOAD ERROR RECOVERY If an error occurs during the backup or download procedure the following message appears on the LCD If you see the message above one of the following errors has occurred B Flash memory write error B Flash memory erase error WR PC card write error M PC card erase error Using a different PC card try the operation again If a different PC card does not solve the problem there is a problem with the flash memory on th
174. o printheads FFC to Main Board 2 Remove the L Side Cover as described in L Side Cover Removal on page 116 3 Remove the I C Holder Cover as described in I C Holder Cover Removal on page 116 4 Remove the H Top Cover as described in H Top Cover Removal on page 117 pu You may find it helpful to manually release the Carriage Lock by pushing down the cutter and move the carriage away from ae CR Board the capping position Figure 4 39 CR Board FFC Removal 5 Remove three screws CPPM3x6 securing the CR board and remove one screw CP W M3x6 securing the ground line washer M3 and CR board 7 While holding down the CR Board left edge remove three connectors guide from the CR Board R i CR board guide Connector white Connector black to Connector white to to CR encoder P_Edge sensor cutter solenoid Ground Screw sims hais washer ground line and washer Three screws Figure 4 38 CR Board Guide Removal Figure 4 40 Connector and CR Board Removal 8 Remove two screws CPP M3x8 then remove the CR Board Disassembly amp Assembly Disassembly Flow 132 EPSON Stylus Pro 7000 Revision B 4 2 3 5 Removing the Cutter Housing Remember to use a plastic tie band to secure the encoder mre Before each step in this operation take a good look at the sensor P_EDGE sensor and ground cables in front of the POINT relative parts and where they are or how they are housed cutter housing
175. olume 040 or more Make sure that the vvv signal level indicated on the LCD is over 040 and the ttt signal level indicated on the LCD is between 0E0 0E8 Table 5 6 P Edge P Front and P Rear Sensor Adjustment ttt Parameter no paper 040 or higher Sensor vvv Parameter P_Edge 0E0 0E8 P_Front amp P_Rear 040 or higher 095 or less Adjustment Table 5 7 Sensor Volume Adjustment Precision Volume Rough Volume Sensor Adjustment Adjustment P_Edge VR1 VR5 P_Front VR2 VR6 P_Rear VR3 VR4 Revision B 7 Through the access cover adjust the volume on VR1 rough adjustment and VR5 precise adjustment so that vvv OE0 OE8 However if ttt less than 040 adjust vvv to OE8 Figure 5 7 VR1 VR6 Positions Viewed Through Access Cover NOTE If the signal level cannot be adjusted properly check the position of the sensor and if this does not correct the signal level replace the sensor Open the front cover and move the carriage back to the home position Release the Paper Set Lever remove the paper and return the Lever to the Set position Then press the SelecType button and proceed to the next sensor adjustment if necessary Self Diagnostic Mode Menus 170 EPSON Stylus Pro 7000 Revision B L P FRONT Sensor 1 If necessary remove the access cover on the rear cover and enter the Test Menu in the self diagnostic mode Select Sensors che
176. onnection If there still is a problem try the following B Check and adjust the PF Belt tension B Replace the PF motor B Replace the Main Board M Replace the PF motor SERVICE CALL 00010003 B Replace the Main Board O Problem PF in position time out The in position time is the amount of time the printer waits to make sure the carriage is not moving when the carriage comes to a stop The rotary encoder is activate for the predetermined in position time and if the encoder sends a pulse this means the carriage is moving even though it is supposed to be at a full stop this generates an error O Solution B Replace the PF motor B Replace the Main Board Troubleshooting Errors That Require a Service Technician 94 EPSON Stylus Pro 7000 Revision B SERVICE CALL 00010004 B Replace the encoder sensor B Replace the CR motor L Problem CR motor encoder check error W Replace the Main Board The CR motor makes small revolutions clockwise and counter clockwise When it turns the printer checks the encoder output signals to make sure the motor is turning at the correct speed distance If the encoder doesn t send the correct signal or output data an error occurs Solution Make sure there is nothing blocking the carriage If that does not solve the problem check the CR motor encoder connection If there still is a problem try the following B Check the plastic step ruler for soiled areas obstructions and damage
177. or Figure 4 47 CR Encoder Sensor Removal Inner Face Outer Face Figure 4 48 P_Edge Sensor Removal Disassembly amp Assembly Disassembly Flow 136 Revision B EPSON Stylus Pro 7000 4 2 3 9 Removing the Ink Cartridge Holder amp Slots The Ink Cartridge Holder is made up of six individual slots one for each color of ink The following instructions describe how to access and remove one of those slots B Before removing and ink cartridge slot drain the ink as described in the Clean Head section of Adjustment Menu on page 174 B To manually perform an initial ink charge see Cleaning Menu on page 194 DTD zu After disassembly and reassembly of the cover open sensor lau perform the cover open sensor adjustment as described in Cover Open Sensor Assembly on page 200 1 Drain the ink as described in the Clean Head section of Adjustment Menu on page 174 2 Remove the R Side Cover as described in R Side Cover Removal on page 114 3 Remove the L Side Cover as described in L Side Cover Removal on page 116 4 Remove the I C Holder Cover as described in I C Holder Cover Removal on page 116 5 Remove the H Top Cover as described in H Top Cover Removal on page 117 6 Remove the Cover Open sensor cable and six Ink Cartridge sensor cables from the C299MAIN board refer to Table 4 4 C299MAIN Board Connectors on page 123 for details and then remove the cables from their harness clamps
178. orientation when you see the Please Set CutSheet message After the paper initializes press the Enter button to print the check pattern 3 After printing is finished measure the distance from the rear edge of the printed pattern to the rear edge of the paper Press the Enter button until you see RearSen Pos xx xmm and then enter the measurement in increments of 0 1mm using the item select Paper Feed buttons After entering the measurement press the Enter button Please Set Cut Sheet Load A3 size paper short edge first Enter Printing Pattern Paper Width 627mm Enter Enter the value with the Paper RearSen Pos 3mm Feed or button End Enter adjustment next menu Figure 5 37 Rear Sensor Adjustment Operation Adjustment Self Diagnostic Mode Menus Input this measurement Feed direction Figure 5 38 Rear Sensor Position Adjustment Measurement 191 EPSON Stylus Pro 7000 Revision B To print the list of variable items you need to enter the printer s serial number TEST PATTERN PRINT when prompted The serial number is located on the back of the printer next to the power connector __ SelecType Item Print Nozzle Check I Enter End Printing Pattern gt adjustment next menu Print Adj Variable This function prints a test pattern plus certain printer information settings that you can refer to when performing
179. osshead Pan washer CP W M4x40 silver Crosshead Pan washer Dish screw M3x6 white Dish Disassembly amp Assembly Summary 111 EPSON Stylus Pro 7000 Revision B 4 2 Disassembly Flow Refer to the following flowchart when determining the disassembly flow Panel Unit Power Supply Board Replace Waste Ink Pads L R Side Covers C299MAIN Board Replace Printheads H Top Cover CR Motor Pulley Assembly Front Cover PF Motor Pulley Assembly Roll Cover Maintenance Assembly Lower Paper Guide Sensors Rear Panel Figure 4 2 Disassembly Process Flowchart Disassembly amp Assembly Disassembly Flow 112 EPSON Stylus Pro 7000 4 2 1 Removing the Housing This sections describes the removal procedure for printer housing parts See 1 below for an illustration of the housing parts Roll Cover Assembly CHECK POINT Upper Paper Guide behind H Top Cover Sa H Top Cover gen RSide Cover C L Side Cover A i 74 K NR Vw Lower Paper NES Guide AC Front Cover Assembly Figure 4 3 Housing Part Diagram Disassembly amp Assembly Disassembly Flow Revision B 4 2 1 1 Panel Unit Removal Release the clips on both sides of the control panel unit and pull slightly away from the R Side Cover You may find it easy to remove the control panel if you stand on the side of the printer and use both hands to pull squeeze the panel toward
180. ou need to adjust the volume of the sensors on the Main board make sure the driver does not touch the metal part of the board Preferably use a non conductive screwdriver Before adjusting the sensor volume make sure the printer has firmware version B0298C or later Earlier versions do not support sensor volume adjustment See Firmware Update on page 162 for more information To determine the release date of the firmware see the explanation below B0298C BO SP 7000 28 day of month 9 z last digit of year C month 16 decimal 1 January 2 February A October B November C December 169 EPSON Stylus Pro 7000 O P EDGE Sensor adjustment 1 wo N A e EA If necessary remove the access cover on the rear cover and enter the Test Menu in the self diagnostic mode Select Sensors check mode Select Sen EdgeAD from the sensor menu Push the cutter cap to release the carriage lock and move the carriage about 20cm roughly 9 inches to the left Make sure the panel shows 018 or less Push the Paper Set Lever back and load a sheet of A3 size portrait normal copy paper using the guide on the right side of the roll paper cover Pull the Paper Set Lever forward to lock the paper in place Open the front cover and press down the cutter and move the carriage over the paper Close the front cover The LCD will display Sen EdgeAD ttt vvv ttt threshold OEO 0E8 ideal OEO vvv v
181. our Printout on page 103 Outline 80 EPSON Stylus Pro 7000 Revision B 3 1 4 Maintenance Errors There are several consumable parts in the printer and the printer employs separate counters to keep track of each one The Maintenance Req 0100 message appears on the display to warn the user when the Waste Ink pads are about 99 full The printer can continue to print even though the Maintenance Req 0100 message appears instead of the Ready or Printing message However when the waste ink counter determines the Waste Ink pads are 10096 full the Service Req 00000100 message appears and the printer can no longer print To clear this condition perform the following Replace The following items must be replaced Waste Ink Pads Pump Assembly Cap Assembly Flushing Box Cleaner Head CHECK The above mentioned items are available as a kit POINT Description MAINTENANCE KIT Parts code 1054038 Required Adjustments Perform the following adjustments after replacing the maintenance parts Waste Ink Counter Clear See Maintenance Mode 2 on page 50 Cleaner Counter See Maintenance Mode 2 on page 50 Troubleshooting Outline 81 Revision B EPSON Stylus Pro 7000 3 1 5 Service Errors When Service Req nnnnnnnn appears on the LCD display a fatal error requiring a service technician has occurred The nnnnnnnn indicates what needs to be fixed to return the printer to a working state
182. ove sample make sure BiD End appears in the LCD and press the Enter button to finish B If some lines are not aligned select the numbered pattern using the Paper Feed buttons Correction increment 1 2880 inch Correction direction toward HP and away from HP Aim 1 5 7 Align the lines vertically 6 8 Make sure light cyan and light magenta are equal width without overlapping see the illustration below After you finish correcting a pattern press the Enter button to print another test pattern of that number only with your new settings in effect 4 Repeat the steps until all numbered patterns are aligned Figure 5 29 Bi D Adjustment for Patterns 6 and 8 g Adjustment Self Diagnostic Mode Menus 186 EPSON Stylus Pro 7000 Revision B HEAD GAP ADJUSTMENT 9 IIIIIIIIIIIIIIIIIIIITIIIITII This function corrects the gap between the B head and the C head The adjustment pattern is printed in one direction and referring to the printed test LLL LLL LE EE EE LE LE E EL BL BL B B bib B 1g patterns you can correct any gap between the heads The adjustment items 10 ADI Mh Sea oe cae ce ea Cee ee a me ce Table 5 12 Head Gap Adjustment Items ee ee LE LEE LE LE E LE LL BL BL g Lg Lg 0 1014 Item Description Number 11 bl lll TEI TII LLL LL LL g g gl Gap 200 N Gap adjustment 200cps Normal Dot 9 LEE E EE E E GL I E B FE B BB B BB B LB I Gap 200 M Gap adjustment 200cps Mi
183. over and initial ink charge as described in Cleaning Menu on remove the carriage cover page 194 ees When replacing the printheads the following adjustment REQUIRED procedures are required B Self diagnostic function adjustment B Head unit counter reset 1 Drain the ink as described in the Clean Head section of Adjustment Menu on page 174 2 Remove the R Side Cover as described in R Side Cover Removal on page 114 Disassembly amp Assembly Disassembly Flow 129 EPSON Stylus Pro 7000 Revision B 5 Remove one screw CP W M3x6 securing the damper holder unhook the ink tubes from the damper holder and then remove the damper holder Ink tubes One screw Damper holder Figure 4 34 Damper Holder Disassembly amp Assembly 6 Pull out the dampers To pull out the dampers place the tip of a flat head screwdriver or similar tool under the protrusion on the left side of a damper and steady the damper with the forefinger of your other hand Gently but firmly pull the damper straight out een If you only need to replace one head you only need to perform POINT the following steps in regards to that printhead B head left side B C M C head right side LC LM Y Do not squeeze the dampers and try to only touch the edges of the dampers If pressure is applied to the middle of the dampers the ink inside will squirt out B head C head dampers dampers Screwdriver an
184. oving the Paper Guide U Screws M2x8 P REAR Sensor Assembly Figure 4 82 Removing the P REAR Sensor Assembly Disassembly Flow 154 EPSON Stylus Pro 7000 Revision B 4 2 3 24 Removing the Cover Sensor Assembly 1 Perform the Steps 1 to 13 in I C Holder Cover Removal on page 116 2 Separate the harnesses for the Cover Sensor Assembly from the six harness connectors for the Ink Cartridge Sensor and harness bundle for the Cover Sensor Assembly 3 Remove the two CP W M2x12 screws securing the Cover Sensor Assembly and Cover SW Holder and remove the Cover Sensor Assembly Screws M2x12 i e Cover Sensor Cover SW 9 Assembly Holder L i Figure 4 83 Removing the Cover Sensor Assembly PO uz Perform the necessary adjustment listed in Table 5 2 in REQUIRED Chapter 5 This adjustment is required to make the Cover Sensor Assembly work interlocking with the close open status of the Front Cover Disassembly amp Assembly Disassembly Flow 155 Revision B EPSON Stylus Pro 7000 5 1 Adjustment Outline This section describes the adjustment procedures necessary after replacing certain parts and explains how to perform those adjustment procedures Before beginning any adjustment procedure make sure of the following B Before starting any adjustment procedure find the adjustment procedure you need to perform in Table 5 2 on page 158 and verify the order or the tasks you need to perform
185. ow and check the print out Troubleshooting Main Board Printhead s B Before you uninstall the Main Board or a printhead make sure all cables are disconnected After installing the new board or head make sure all cables are properly connected if cable connectors not completely inserted they can damage circuits or the heads when current is turned on B Make sure you replace the correct head B head or C head UNEVEN PRINTING POOR RESOLUTION If printout quality suffers from unevenness poor quality or similar problems check the following 1 Perform platen gap adjustment Using the control panel setting or the diagnostic program function check the platen gap bi directional printing position as well as PG adjustment 2 Ifthis error occurs only when the user prints on custom or thick paper Use the control panel paper thickness setting to correct the paper size and the print position depending on the paper thickness setting the location where the ink strikes the paper may change 3 If after following the above steps the printout quality has not improved verify the following B Head angle adjustment B Head height adjustment en When using the Adj B or C Head Slant as well as the POINT Adj PG Check Height functions always perform the Gap Adjustment or Bi directional Position Adjustment operation Troubleshooting Based on Your Printout 104 EPSON Stylus Pro 7000 Revision B SMUDGED OR MARRED
186. per Kimoto brand MicroTrace 300LMB Necessary to determine P FRONT and P REAR sensor volumes A3 copy paper standard paper acceptable Necessary to determine P EDGE sensor volume Transportation liquid S46 x6 1045585 For cleaning and transportation purposes Adjustment Outline 157 EPSON Stylus Pro 7000 Revision B 5 1 2 Adjustment Items Table 5 2 Service Parts amp Required Adjustments continued All parts that require adjustment when replaced are listed in the table below abita Adjustment Items Reter to peration page Table 5 2 Service Parts amp Required Adjustments 1 Replace CR Motor GE Service Adjustment Items Refer to 2 cR belt tension EINEM 198 Operation page EUM Required tool 8 000g Tension Gauge S otor 1 Head rank input and initial ink charge 177 replacement 3 Bi D ela dus 183 2 Nozzle check 4 Flush point adjustment R 188 Ban 3 Head slant adjustment B C heads 179 5 Top Bottom adjustment 190 rinthea 4 Head Height Linear adjustment 181 6 Test print replacement 5 Bi D adjustment 183 1 Replace PF Motor 142 6 Head Gap adjustment 187 2 PF belt tension adjustment 198 7 Test print Required 4 000g Tension Gauge PF Motor 1 Parameter backup 1 159 E der 3 Feed adjustment 189 2 USB ID backup to file 201 E 4 Top bottom adjustment 190 3 Replace main board 123 5 Adj Rear Sensor position 191 C
187. ponding part described by the EE Details nnnn has almost reached the end of its effective life Service is LCD No Paper Loaded required message CD Replace the old part s with new ones Maintenance Kit 1054038 LED indicator P Check indicatori y and reset the corresponding counters Waste Ink and Cleaning status Spese IIS OT No paper loaded or the end of the roll paper When printing on roll paper if the Paper End sensor detects the end of the roll paper paper feeding stops and the paper is held Details in place When printing on cut sheets if the Paper End sensor detects the end of the paper printing as well as feeding stop and the paper is held in place Load paper For cut sheets remove the printed sheet and load a new one After loading the new sheet the error is cleared If data from the previous print job remains the data is printed on the new sheet Recovery according to the original paper size data If this error occurs even if paper is properly loaded check the P REAR sensor for obstruction or dust Also make sure there is no foreign material blocking the hole in the Paper Guide U where the P Rear sensor is located Troubleshooting Troubleshooting Using the Error Messages 86 EPSON Stylus Pro 7000 Item LCD message Table 3 8 Please Load xxx Description Please Load xxx LED indicator status Paper check indicator is on and the currently selected paper path ind
188. printer adjustment procedures For a list of the information that is printed see the following table Table 5 13 Printed Items in the Test Pattern Item Description Prints all of the check test patterns that are available Nozzle Check from the Adjustment menu Prints a list of all the adjustable items from the Adjustment Variables Adjustment menu T ten umet I gt Paper Feed or l No X PEG x x x PEGx xx x x ixz Serial number l l l d Print Adj Pattern l lecT ine xps L_ Enter Printing Pattern The printer prints the adjustment parameter list ejects the paper and proceeds to next menu Figure 5 39 Test Pattern Printing Operation Adjustment Self Diagnostic Mode Menus 192 EPSON Stylus Pro 7000 Revision B CLEAN HEAD DRAIN INK This function allows you to drain the ink from the ink delivery system including the printheads Perform the Clean Head function before moving the printer Adjustment Remove all ink cartridges Requires r approx 6 minutes 1 Insert transportation fluid cartridges Requires approx 6 minutes Remove transportation fluid cartridges t Requires approx 6 minutes y Proceed to next Adjustment menu Figure 5 40 Ink Drain Operation Self Diagnostic Mode Menus After draining the ink and performing any necessary operation and or moving the printer be su
189. printer part A paper jam is detected when one of the paper edge sensors is on and the CR motor has an out of step error or an overcurrent error is detected Remove the paper from the printer turn the printer off and back BS on and try to print again If the error recurs make sure nothing y blocks the carriage path and there are no foreign objects inside the printer Troubleshooting Troubleshooting Using the Error Messages 87 EPSON Stylus Pro 7000 Revision B Table 3 12 Cover Open Table 3 13 Paper Not Cut Item Description Description ren Cover Open FED Paper Not Cut message message LED raleter N A HED ineieetor Paper Check indicator flashes status status The front cover is open When the cover is open the CR cannot Paper cut error occurred Details move and no printer operations such as cleaning can be Details The page was not cut entirely or the page was cut unevenly and performed If the cover is left open for a long period of time the part of it still covers the P FRONT sensor printheads may be affected adversely Open the front cover and remove any cut paper that has not Close the front cover The printer automatically returns to the fallen If necessary cut the paper above the P FRONT sensor pre error state i e Ready or Paused with scissors The LCD will display the Set Paper Correctly If the cover is opened during printing printout quality may message Move th
190. r 6 X ms E m E z B zu a pM oF JCI D i ZC Di WV pom Bil n mr tesa sa es aa H a oly H AW ji g ET E TE MA AE ns 9 2 m eL De i E x d g SE EE ce laten RPDA digas RRC ru EA xn d e Lei rz 1 mss Figure 7 12 C299MAIN Board Component Layout of Component side Appendix Component Layout 226 Revision B EPSON Stylus Pro 7000 St Gass om D 0 ou w Zut zm Gs JE OU gu d Barom fee i i p ec NU Rr D wg p En Tm TP pma D i i dE di DE a 4 Ke n UP E d i j De konn in dog QUEE lp p um B o WAN d o HU in g Figure 7 13 C299MAIN Board Component Layout of Soldering Side Appendix Component Layout 227 Revision B EPSON Stylus Pro 7000 7 5 Circuit Diagrams The circuit diagrams for the C299MAIN Board are provided in the following pages O C299MAIN 1 2 O C299MAIN 2 2 O C299SUB L 1 Cesssus 17 EN sa Me m e tg S es is T HH di H ei i Ge g c19 d CH SET S JA GCHK C2X GE 2022227 oe Figure 7 15 C299SUB Board Soldering Side Appendix Circuit Diagrams 228 Di
191. r all moving parts have stopped wait several seconds and then disconnect the power cable from the AC plug socket to prevent electric shock or circuit damage during service operations The cover open sensor for detecting the open close condition of the front cover has an interlock switch that functions as a safety device Therefore it is prohibited to turn off this switch A lithium battery is installed on the MAIN Board of this printer Be sure to observe the following instructions when servicing the battery Keep the battery away from any metal or other batteries so that electrodes of the opposite polarity do not come in contact with each other Do not heat the battery or put it near fire Do not solder on any part of the battery Doing so may result in leakage of electrolyte from the battery burning or explosion The leakage may affect other devices close to the battery Do not charge the battery An explosion may be generated inside the battery and cause burning or explosion Do not dismantle the battery The gas inside the battery may hurt your throat Leakage burning or explosion may also be resulted Do not install the battery in the wrong direction This may cause burning or explosion Be careful not to let ink get into your eyes or your skin If ink gets in your eye flush the eye with water and see a doctor if you feel discomfort in your eye 204 EPSON Stylus Pro 7000 Revision B B Due to the prin
192. r forward to the set position 5 Push the Pause button or wait ten seconds to automatically feed the O To print and not cut off the roll paper paper forward to the standby position The printer is ready to receive print data 1 Pull up the paper set lever to the release position The printer is incapable of printing 2 Select Roll Cutter Off using the Paper Source button 3 Load the paper from the paper insertion slot and align it with the paper guideline 4 Pull the paper set lever forward to the set position 5 Ifthe surface of the paper is dirty or indented anywhere use the Paper Feed buttons to skip over that area When that area passes the cut off line press the Cut Eject button This trims the unusable section of paper and the printer is now ready to print 6 Push the Pause button or wait ten seconds to automatically feed the paper forward to the standby position The printer is ready to receive print data and print Product Description Loading Paper 39 EPSON Stylus Pro 7000 Revision B 1 6 SelecType Settings O Exiting SelecType mode Select one of the following methods to exit SelecType mode Ek entering Seles ypemede M Press the Pause button while in SelecType mode the printer is ready To access the control panel settings press the SelecType button while the to print printer is not printing The printer enters the SelecType mode and cannot WI Perform the printer initialization rint p M Printa sta
193. r on the control panel display The table below lists the messages INK CHARGING nnn Initial charging of ink shown in percent completed Table 1 29 Control Panel Messages Printer waits xx minutes before the next print Display Message Meaning INK DRY xx MIN job to allow enough time for ink to dry on previous print job Fatal Service Requests on SERVICE REO nnnnnnnn PME ie eed PRESS PAUSE BUTTON Waiting for paper initialize start trigger page 48 TURN PWR OFF AND ON Turn the printer off and on to reinitialize LOAD xxx PAPER Wrong paper loaded or wrong paper source selected on control panel RESET In the process of re initializing 3 The Paper Set Lever is in the released position TRANSPORT PREP nn See Transportation Mode on page 53 LOAD PAPER before printing Pull the Paper Set lever POWER OFF Preparing to shut down forward to the set position The cover is open The carriage stops in place Both front and rear paper sensors detect paper andi the panihead en be demeecd U the head and there is a carriage over current or out of Es step error This is due to remains out of the capped position for a long PAPER JAM ie n Y period of time Paper is jammed inside the printer Paper is obstructing the carriage path during feeding or cutting operation COVER OPEN Paper Set lever is in the released and cannot SECURE PAPER LEVER continue or begin a print cleaning or init
194. re to perform the initial ink charge as described in Cleaning Menu on page 194 The term cleaning jig means the EPSON original transportation fluid cartridge x6 per operation P N 1045585 After transporting servicing the printer install new ink cartridges 193 EPSON Stylus Pro 7000 Revision B COUNTER CLEAR 5 4 3 Cleaning Menu Using this menu you can select a cleaning mode and initiate that cleaning operation Also you can select whether or not the printer performs the initial cleaning cycle as well as forcefully start the initial cleaning cycle This function resets to the original condition the following counters which are stored in memory on the Main Board Table 5 14 Counters Reset by Counter Clear Pause returns you to previous menu Counter Reset Value j I SelecType Protection Counter A B Enter Ss gt Start the Cleaning Std KKO cleaning cycle Cleaning Std KK1 Ink Volume Counter Rb Ry Rx Rz Consumed Ink Counter Cb Cy Cm Cc CII Cle Power Cutoff Timer T2 Accumulated Prints Timer i Oo oO oO o ojo o CLTi Md Cleaning Std KK2 CL Timer 3 CL Flag Jm Cleaning Init Fill Initial Charge Flag 1 Periodic Pseudo Vacuum Flag 0 1 Item LL e wm ve ve Note 1 means the flag is set and the next time power is turned on the printer will perform an initial ink charge Figure 5 41 Cleaning Menu Options Before c
195. red Adjustments on page 158 2 Turn on the printer 3 Double click the Spro7000 exe icon to start the program and then select Set the new USB ID from the menu that appears 4 Pressthe Enter key and the new USB ID settings are automatically written to the new C299MAIN board When The USB ID finishes press the ESC key to return to the previous menu 5 Select Set the USB configuration item and press the Enter key twice second time to confirm NOTE The USB configuration item contains the packet and address information necessary for proper communication 6 When Config set up is completed appears turn off the printer and press ESC three times to exit the program USB ID Copy Backup 202 Revision B EPSON Stylus Pro 7000 6 1 General Maintenance Issues WARNING This section explains necessary maintenance items and their details for this product Basically for this product service technicians are required to visit the f user s location where the EPSON Stylus Pro 7000 is used and perform necessary maintenance service on site while following the precautions below Service technicians have to be extra careful not to cause any accident to the product or the user s environment Maintenance General Maintenance Issues Since the power switch is mounted on the secondary circuit of the power supply circuit unless otherwise specified always turn off the printer using the power switch Afte
196. rn the printer on Table 1 40 Maintenance Mode 2 NVRAM counter value menu Table 1 40 Maintenance Mode 2 NVRAM counter value menu LCD Message hu Description INK Y 0 4294967295 Ink remaining value Y CUTTER 0 4294967295 Cutter life value TTL PAGES 0 4294967295 Total printed pages value WAST INK A 0 4294967295 Waste ink A value WAST INK B 0 4294967295 Waste ink B value CR MOTOR 0 4294967295 ICR motor life value PF MOTOR 0 4294967295 PF motor life value HEAD K 0 4294967295 Head unit K HEAD C 0 4294967295 Head unit C HEAD M 0 4294967295 Head unit M HEAD LC 0 4294967295 Head unit LC HEAD LM 0 4294967295 Head unit LM HEAD Y 0 4294967295 Head unit Y CLEANER 0 4294967295 Cleaning unit life value LCD Message T We Description Initializes NVRAM Timer life INIT ALL Exec counters and mechanical counters INIT NVRAM Exec Initializes NVRAM INIT TIMER Exec Initializes timer INT CR MTR p UE INIT PF MTR Exec Initializes PF Motor counter INIT HEAD Exec Initializes Head unit counter INIT CLEANER Exec nes SCHER INIT TTL PR Exec Initializes total print counter INIT INK Exec Initializes ink counter INIT WA INK Exec Initializes waste ink counter BID OFFSET A io E BID OFFSET 2 T CLR HEAD ERROR Exec Clear head error INK K 0 4294967295 Ink remaining value K INK C 0 4294967295 Ink remaining
197. rsion menus Vo Backup parameters oo DIP SW Pause Board Rev Test Panel Panel buttons Control Panel LCD panel display LED indicators HP Cover Open Paper Set Lever P FRONT P REAR Test Sensor Sensors P EDGE P THICK PG Thermistor I C Holder Levers Ink ID I C and Ink Low Tost Encoder Encoder CR Motor PF Motor Fan On Off confirmation Test Fan Maintenance Record ae Fatal Error Record atal Error Recor Test Elec D A Revision Factory use for Head voltage correction do not attempt Head Signal Factory use for Head pulse check do not attempt Test D A Revision Do not attempt the D A Revision or Head Signal test These Test Head Signal tests are only performed with special equipment during the manufacturing process Any changes will mar print quality Wl Adjustment Self Diagnostic Mode Menus 166 EPSON Stylus Pro 7000 Revision B VERSION CONTROL PANEL This function confirms the firmware version and dip switch settings This function allows you to check the operation of the control panel buttons LED indicators and LCD panel Pause returns you to previous menu Pause returns you to previous menu SelecType m m I 1 SelecType Enter Panel Key kk Panel Key XXXXXX XXXXXX name of pushed button I All dots ON 16 bit i Panel LCD I Ver Firm XXXXXX Ver Parameter Pnl XXX
198. s 8 min Semigloss Quality 720x720dpi Normal Dot Bi D FOL 300cps 15 min Photo Adv Photo 1440x720dpi Micro Dot Bi D 4P 300cps 30 min Photo Quality Quality 720x720dpi Micro Dot Bi D FOL 300cps Max Glossy Film Adv Photo 1440x720dpi Micro Dot Bi D 4P 300cps A3 Photo Quality Quality 720x720dpi Normal Dot Uni D FOL 300cps Max Ink Jet Adv Photo 1440x720dpi Micro Dot Uni D 4P 300cps A2 O Low running cost H Six separate ink cartridges so you only have to replace the empty ink cartridge each cartridge holds 110ml of ink M Auto Rotate feature saves paper by automatically rotating an image if the width is shorter than the height Product Description Features B Paper Save feature searches for the front edge of the roll paper before printing to make sure no paper at the leading edge is wasted Complete Software Compatibility With EPSON Stylus Pro 9000 Latest RIP Technology CPSI Pro software PS Server Large format yet provided as a desktop printer optional stand available Paper Handling B Standard roll paper feeder B Straight paper path B Automatic paper cutter 12 EPSON Stylus Pro 7000 Revision B 1 1 1 Consumable Products amp Options Table 1 2 Consumables amp Options continued Name Code Product Table 1 2 Consumables amp Options Multi protocol Name Code Product Ethernet interface C82362 Type B 10Ba
199. s This way you remove first the left side hook then you can easily remove the right side and rear hooks Hooks Panel Unit Figure 4 4 Panel Unit Removal 1 2 113 Revision B EPSON Stylus Pro 7000 2 Remove the FFC cable from the connector and hook Panel Unit Connector Figure 4 5 Panel Unit Removal 2 2 When replacing the control panel and FFC make sure you push the FFC cable slack inside and towards the rear of the printer to avoid interfering with carriage movement Disassembly amp Assembly 4 2 1 2 R Side Cover Removal 1 Remove the control panel unit as described in 4 2 1 1 Panel Unit Removal Open the roll paper cover Push back the Paper Set Lever to the released position remove two black screws CBP M4x10 from the lever handle and remove the handle Using a driver or similar tool remove the lever opening cap The cap may fall through the hole so it is recommend you secure the cap between your finger and the driver as you remove the cap Paper Set Lever in release position Lever opening cap Two screws Figure 4 6 Paper Set Lever Handle Removal Disassembly Flow 114 EPSON Stylus Pro 7000 Revision B 5 Open the Roll Cover and from the inner side remove one black screw 7 Open the front cover and remove one black screw CPP M4x12 CBP M4x10 Roll Cover Be c Figure 4 7 R Side Cover Removal 1 4 6 From the rear side remove one white screw CUPS
200. s and ink cartridge holder slots Also remove the O rings Ink pipes Ink tube screws and O rings Figure 4 54 Disconnecting the Ink Pipes 15 For the slot you want to remove remove the corresponding two screws CPS M3x12 securing the slot frame to the base Remove that slot frame Two screws Figure 4 55 Slot Frame Removal top view Disassembly amp Assembly Disassembly Flow 139 EPSON Stylus Pro 7000 Revision B 4 2 3 10 Removing the Ink Cartridge Sensor 4 Remove two screws CUPS M3x6 securing the needle frame and remove the frame 1 Remove the Ink Cartridge Slot as described in Removing the Ink Cartridge Holder amp Slots on page 137 5 Remove one screw CBS M2x8 securing the I C sensor to the needle frame and remove the I C sensor 2 Remove the Ink Cartridge Sensor cable from the hooks as shown below UC sensor One screw and then remove the cable completely through the bottom Slot frame Hooks Figure 4 56 Ink Cartridge Sensor Cable Removal Figure 4 58 1 C Sensor Removal 3 Remove the screw CBS M3x10 securing the Ink Low sensor and remove the sensor I C slot needle Two Screws M3x6 Ink Low One screw M3x10 Figure 4 57 Ink Low Sensor Removal Disassembly amp Assembly Disassembly Flow 140 Revision B EPSON Stylus Pro 7000 4 2 3 11 Removing the CR Motor Pulley Assembly 1 Remove the R Side Cover as described in R Side Cover Removal on page
201. s distance measurement setting 1 Make sure Adj Feed appears in the LCD and press the Enter button 2 The printer prints a check pattern lines while feeding the paper at a fixed distance 3 After the pattern is printed V Length 1000 0mm appears Using a regular ruler and the Scale Stopper code number 1047746 1047745 measure the printed pattern from the top line to the bottom line Then enter this measurement using the item select buttons in 0 1mm increments 1000mm 4 Afterentering the measurement press the Enter button to finish Ee o Printing Pattern Use the item select Paper Feed or button to adjust the flushing position l l l Y I I F V Length 1000 0mm Figure 5 34 Feed Distance Check Pattern I to HP away from HP Enter a Enter Adjust Print Enter l Pause y End adjustment next menu Figure 5 33 Feed Distance Check Operation Adjustment Self Diagnostic Mode Menus 189 EPSON Stylus Pro 7000 Revision B ADJ TOP amp BOTTOM Side margin Feed direction 3 Afterthe printing operation is finished measure the top bottom and 8 right HP side margins using a ruler Press the item select Paper Feed Figure 5 36 Measuring Sections Margin Adjustment Pattern buttons to enter each of these measurements in 0 1mm increments Bottom This function sets the distances between the P
202. s for differences in individual Main Boards like head ID for the Main Board Counter Clear Resets all counters in Table 5 14 on page 194 Head Rank Input Sets the printhead ID Head Nozzle Check Prints the check pattern to make sure the nozzles are not clogged B Head Angle Adjusts the angle of the B Head mechanism adj C Head Angle Adjusts the angle of the C Head mechanism adj BC Head Height Verifies the B C Head nozzles are at the same height mechanism adj Bi D Print Position Verifies the printed lines match up when performing bi directional printing Head Gap Adjusts the B C Head Gap as well as sets the left margin R Flush Point Adjusts the flush position on the HP side L Flush Point Do not use there is no left flush point and this function will generate a fatal error Feed Correction Checks paper feeding w ruler Top amp Bottom Checks the top and bottom margins w ruler Rear Paper Sensor Position Sets the detection position of the rear paper edge sensor Adjustment B When conducting on site service repairs do not select Head Cleaning as this requires a separate head cleaning cartridge to work properly Only select Counter Clear when replacing the Waste Ink Pads and related parts Self Diagnostic Mode Menus 174 B vision Re EPSON Stylus Pro 7000 nuaw jo Dun Jay ouy asneg 19
203. se T d T460 Black Ink Eai T463 x Cyan Ink 100Mbps Multi Ink cartrid T462 x Magenta Ink protocol Ethernet C82363 Type B 100Base T nk cartridges T461 x x Yellow Ink interface card T465 x Light Cyan Ink T464 x Light Magenta Ink E EES C82372 IEEE 1394 interface card Stand C844022 Optional stand Note Paper cutter blade C815131 Consumable item Signifies a number that varies by market Roll Feed Spindle 2 C811092 For two inch diameter roll paper Roll Feed Spindle 3 C811102 For three inch diameter roll paper STANDARD ACCESSORIES Glossy Photo Paper S041225 610mm 24 in wide 20 7m long The following are standard accessories with the SP 7000 i Power cord x1 SM E prse S041223 24 in wide 25m long p Roll paper spindle 2 x1 APRES Matte S041220 24 in wide 25m long Ink cartridges x6 one for each color Printer driver utility set x1 S041079 A2 y Photo Quality Ink Jet S041068 S041045 A3 Roll paper sample x1 24 semi gloss Photo roll paper 5m Paper S041069 S041043 A3 Wide B E 5041070 5041044 B Roll paper fixing belt x1 S041142 A3 Paper cutter x1 Photo Paper S041143 A3 Wide B User s manual set x1 S041156 B F S041073 A3 Ero UU Dee cee S041074 A3 Wide B S041075 B Rip Station 5100 PS EAI C850092 Fiery Adobe PostScript 3 Server Series Il Other C850093 Server SE SS Software RIP CPSI Pro Product Description Features 13 EPSON Stylus Pro 7000 Revision B 1 1 2 Print Specific
204. sion B Table 3 16 Return Paper Lever Item Description d Return Paper Lever message LED indicator N A status The Paper Set Lever was moved to the release position during operation Similar to leaving the front cover open for long Details periods of time leaving the Paper Set Lever in the release position during operation can have an adverse affect on the printheads Return the Paper Set Lever to the set forward position The printer automatically returns to the pre error state i e Ready or Paused R Moving the Paper Set Lever during printing may cause a decline ecovery 3 s s in printout quality and is not supported by EPSON If after returning the Lever to the set position this error does not clear check the operation and connection of the Paper Set Lever sensor Table 3 17 Load Ink Cartridge Item Description LED Load Ink Cartridge message LED indicator status N A The Ink End indicators only function when the ink is low empty when there is no ink cartridge or when an ink cartridge is loaded in the incorrect slot Details Only occurs during ink cartridge replacement Finish replacing the ink cartridge s and close the ink cartridge Recovery holder door The printer automatically returns to the pre error state i e Ready or Paused Troubleshooting Table 3 18 Replace Ink Cartridge Description LCD message Replace Ink Cartridge
205. ss error 98 1002000B CPU vector 11 watchdog time out error 98 100200 CPU vector 32 63 incorrect trapping 98 Troubleshooting Troubleshooting Using the Error Messages 92 EPSON Stylus Pro 7000 Revision B 3 3 Errors That Require a Service Technician MAINTENANCE CALL 0100 O Problem The waste ink pads are almost full causing a warning error The printer can continue printing but this messages overrides status messages such as Ready or Printing Solution Replace the following parts and reset the counters as described below B Waste Ink Pads F Box Pump Assembly Cap Assembly Cleaner Head From Maintenance Mode 2 enter the Counter Init Menu and initialize the Waste Ink counter and Cleaning counter SERVICE CALL 00000100 L1 Troubleshooting Problem The waste ink pads are completely full causing a fatal error The printer stops printing Solution Replace the following parts and reset the counters as described below B Waste Ink Pads F Box Pump Assembly Cap Assembly Cleaner Head From Maintenance Mode 2 enter the Counter Init Menu and initialize the Waste Ink counter and Cleaning counter SERVICE CALL 00000101 L1 Problem A printer part has exceeded its useful life and to prevent damage to other parts as well as abnormal operations printouts an error occurs This error occurs when the CR Motor has reached 2 5 million passes and this indicates the ink tubes shoul
206. take extra care If you need to take apart the printer and stand or lift the printer two people are necessary After removing any of the ink related parts double check to make sure all parts are secured otherwise you re going to be in big trouble Ink may leak onto other printer parts or the printer basket when removing printer parts so it is recommended to put a sheet or cloth under the printer especially when working on or near ink related parts When working on the electrical circuit boards be careful concerning static electricity which can cause damage to the board It is recommended you use an anti static wrist band or similar grounding device to prevent static electricity buildup When removing re inserting the flat cable FFC from to a connector make sure to pull insert the cable at a 90 degree angle to the connector Otherwise internal contact of the leads may be damaged and this can cause a short circuit When replacing connector wires be careful to replace the entire length of the wire exactly as you found it rubbing against edges or moving parts can cause noise in the wires The cutter blade is very hard and can damage or scratch printer parts and it can also be chipped or damaged Be careful when handling or replacing the cutter If you have to loosen a screw that has blue screw lock applied to its head make sure you apply blue screw lock again when reassembling 109 Revision B EPSON Stylus Pro 7000 C
207. ten surface B Grid roller surface B Lower Paper Guide surface If the problem is not caused by the above most likely the paper jammed in the printer or curled up after being ejected Troubleshooting WHITE OR BLACK BANDING If white or black banding lines across the page appear on your printout try the following 1 2 Cleaning If multiple cleaning cycles don t clear the banding problem try adjusting the heads as described below B Head slant adjustment B head C head If all the nozzles in the B head and C head are not perfectly lined up the raster lines will overlap The unprinted area between one line and the next line where a nozzle was supposed to fire but missed is banding B Head height adjustment B head C head E Bi directional print position adjustment B Gap adjustment opening See Dot Missing on page 103 Troubleshooting Based on Your Printout 105 EPSON Stylus Pro 7000 Revision B 4 1 Summary This section describes the disassembly and assembly methods for the EPSON Stylus Pro 7000 However full assembly instructions are not given apart from following the disassembly instructions in reverse order and where special instructions are necessary reassembly points are provided Where Caution and Reassembly notes are given be sure to confirm these contents BEFORE starting the corresponding procedure Where adjustment procedures are necessary Adjustment Required notes descr
208. ter s size when performing any service or maintenance operations confirm there is plenty of space for the operation B Due to the printer s size and weight make sure any area you move the printer to or any surface you place the printer on is stable B Since the EPSON Stylus Pro 7000 is quite heavy approximately 43 5 Kg for the printer body plus another 8 5 Kg for the stand be careful when handling it When separating or setting up the printer body and stand you need two people B When removing parts ink may drip on the floor or lower sections of the printer Therefore spread a sheet or similar object when removing ink related parts B When handling the electric circuit boards do not touch the elements on the board by your bare hands to prevent the elements from being damaged by static electricity Wearing an earth band is highly recommended M If it is necessary to turn on the printer after removing various covers be especially careful around the carriage and fans to avoid injury B Keep in mind that the cutter blade is made of very hard material and may easily break if it contacts metal parts B If the printer needs to be transported for any reason refer to Chapter 9 of the Users Guide to put the printer into printer transport mode Also only use original packing materials and pack the printer as shown in the Start Up Guide or Assembly and Setup Guide Maintenance General Maintenance Issues 205 EPSON Stylus Pro 7000
209. tering this kind of time out period the printer slows down the data M When using a Co ax Twin ax interface card reception rate to about one byte per second when there is less than 4kb of Main type MTP48p PW127cl10cpi PRG BOxxxx rev free space in the printer buffer Data reception comes to a complete stop if the AP1200ma free space is less than 32 bytes but returns to one byte per second when free Product name Stylus SP Pro SP 7000 space reaches 1KB or more Emulation type ESCPL2 00 Entity type EPSONLO2 B When using a card other than a Co ax Twin ax interface card Main type MTP48p PW127cl10cpi PRG BOxxx rev AP1200ma SPDOfast Product name Stylus SP Pro SP 7000 Emulation type ESCPL2 00 Entity type ESPONLO2 Product Description Interfaces 30 EPSON Stylus Pro 7000 Revision B 1 2 7 Interface Selection The SP 7000 has one slot for an optional Type B interface and two built in interfaces the USB and parallel interfaces The printer has only two internal BUS lines for the interfaces so the parallel and USB interfaces share one line while the other line is exclusive to the Type B interface The USB interface takes priority when both interfaces are connected meaning the USB interface works but the parallel does not Make sure nothing is connected to the USB interface before printing via the parallel interface The parallel or USB interface can operate normally even if an optional Type B interface is installed and connected T
210. the HEAD SLIDE Sensor Assembly and remove the HEAD SLIDE Sensor Assembly 2 Remove the Rear Cover as described in Rear Cover Removal on page 118 6 Release the harness for the HEAD SLIDE Sensor Assembly from the four cable clamps on the Maintenance Assembly and CR Rail Assembly 3 Disconnect the harness for the HEAD_ SLIDE Sensor Assembly from its connector on the main board and take the harness out from the hole in the R Side Frame Clamp on Clamp 2 4 the CR rail Sensor Harness Clamp 1 4 Clamp on the Maintenance Base HEAD SLIDE Sensor Screw Assembly M3x6 Figure 4 76 Removing the HEAD SLIDE Sensor Assembly Disassembly amp Assembly Disassembly Flow 150 EPSON Stylus Pro 7000 Revision B 4 2 3 20 Removing the CR_HP Sensor 1 Remove the R Side Cover as described in R Side Cover Removal on page 114 2 Push the carriage lock using your finger to unlock the carriage and move the carriage from the home position to the left 3 Disconnect the harness from the CR HP Sensor connector 4 Release the hook fixing the CR HP Sensor and remove the CR HP Sensor Sensor Connector Figure 4 77 Removing the CR HP Sensor Disassembly amp Assembly Disassembly Flow 151 EPSON Stylus Pro 7000 Revision B 4 2 3 21 Removing the Release Sensor P_THICK Sensor eege Detection Release Right Release Sensor that detects the paper hold sensor condition set or Sensor lag Sensor released
211. the I C Holder Cover as described in 4 2 1 4 I C Holder Cover Removal 4 Open the Front Cover 5 From the right side remove two screws CUPS M4x8 and from the left side remove three screws CUPS M4x8 H Top Cover Three Screws Figure 4 15 H Top Cover Removal on left side 6 Remove the cover by pulling up and toward the rear Disassembly amp Assembly Disassembly Flow 117 EPSON Stylus Pro 7000 Revision B 4 2 1 6 Rear Cover Removal 4 Remove three white screws CBS M4x8 securing the lower section of the cover and remove three white screws CBS M4x8 securing the upper 1 From the rear remove two white screws CPS M3x12 securing the section of the cover optional interface cover and remove the optional interface cover 5 Remove the Rear Cover by pulling to the rear lift and pull if necessary Two screws One screw lower one Optional I F cover Two screws Figure 4 16 Interface Cover and Screw Removal 2 Remove the two white screws CP M3x6 securing the parallel interface and remove the one white screw CBS M3x6 securing the USB interface 3 Remove the one white screw CBS M3x6 securing the AC inlet Three screws Bn cc Three screws Figure 4 17 Rear Cover Removal Disassembly amp Assembly Disassembly Flow 118 EPSON Stylus Pro 7000 Revision B 4 2 1 7 Paper Guide L2 Removal When replacing the Paper Guide L2 make sure the five tabs at i T M4x6
212. the ink drain sequence won t execute B When setting up again the printer will perform an initial ink charge mes B ThePaper Set lever must be in the set position otherwise For long distance trips where the printheads will be dry for more than two or three days 1 Insert six transportation fluid cartridges 1045585 x six to charge with fluid 2 When the charge is finished turn off the printer and then remove the cartridges 3 Properly prepare and ship the printer Set up the printer at the next location 5 Before turning on the printer insert the six transportation fluid cartridges and turn on the printer It will perform a timer cleaning 6 Remove the cartridges and turn off the printer to drain the transportation fluid 7 Turn on the printer and insert six new ink cartridges to charge the ink A Product Description Transportation Mode 53 EPSON Stylus Pro 7000 Revision B 2 1 Component List amp Illustrations This section explains the print mechanism and operating principles for the EPSON Stylus Pro 7000 2 1 1 Print Mechanism Components The printer mechanism of EPSON Stylus Pro 7000 consists of the following mechanism parts Table 2 1 Printer Mechanism Components Part Drive voltage Description Carriage components Table 2 1 Printer Mechanism Components continued Part Drive voltage Description Paper feed components PF motor 42VDC
213. the loaded paper is too thick for cleaning Paper jam paper cutting paper skew or paper check error On Paused Flashing Performing head cleaning or the printer is in Fause ink drying phase Also flashes during ink charging operation On Ink out Dur e Flashing Inklow On Ink out nK DUKEM Flashing Inklow On Ink out dee e Flashing Inklow On Ink out UE DUEN Flashing Inklow On Ink out IDEE e Flashing Inklow On Ink our neous Flashing Inklow On Auto cut selected Roll Auto Cut e Flashing e Roll paper not set or roll paper and cut sheet sizes are different On Roll paper will not be cut Paper Type Flashing e Roll paper not set or roll paper and cut sheet Cut Off d sizes are different On Single sheet printing mode Sheet Flashing e Roll paper not set or roll paper and cut sheet sizes are different Note Also occurs if no cartridge is installed or the wrong cartridge is installed Product Description Control Panel 35 EPSON Stylus Pro 7000 Revision B 1 4 1 Indicator Status in Normal Mode Table 1 26 Pause Indicator Table 1 24 Operate Indicator Printer Status Indicator Printer Status Indicator Ready Off With power on and in any status other On In SelecType mode Off than those listed below P
214. this printer but neither the feeding nor printout quality is guaranteed Size Width 210 610mm 8 4 24 0 Length 279mm 90m within roll size 11 1 298 8 Roll Size 2 or 3 core with optional 3 spindle 150mm ext diameter max Thickness 0 08 0 5mm 0 003 0 019 O Normal Quality Roll Paper For paper meeting the following requirements the feeding operation only is guaranteed Size Width 210 610mm 8 4 24 0 Length 279mm 90m within roll size 11 1 30 Roll Size 2 or3 core with optional 3 spindle 150mm ext diameter max Thickness 0 08 0 11mm 0 003 0 0043 Weight 64 90gf m 17 24 Ib s Quality Normal paper recycled paper 1 Use at normal room temperature 15 25 C 59 77 F 40 6096 humidity 2 The printer exerts between 300 500gf to peel off the rear edge of roll Product Description paper from the core 3 At the point where the rear edge comes free from the core approx last 30 cm print quality is no longer guaranteed 4 If a3 core is used the EPSON exclusive optional 3 roll paper spindle is required EPSON Special Roll Paper The following special papers meet or exceed EPSON requirements and paper feeding plus printout quality are assured Table 1 4 EPSON Special Paper o Paper Size Type US Type outside US W x H Presentation Matte Presentation Matte 610mm x 25m Paper Paper 24 x 83 610mm x 20 7m 24 x 68 7
215. to end this adjustment procedure If lines or dots are missing press the SelecType button to start the cleaning cycle Please Set Paper I Load paper Please Set Ink I Replace any low or empty ink cartridges Printing Pattern 1 I l Enter End Nozzle Check End adjustment proceed to SelecTypel next Cleaning Standard Print Adj Pattern il Figure 5 18 Nozzle Check Printing Operation Self Diagnostic Mode Menus 178 EPSON Stylus Pro 7000 Revision B ADJ X HEAD SLANT B C HEADS 4 Using tweezers ora similar tool push in the head toward the back of the printer and then tighten the screw This function prints a check pattern one at a time for each head to make 5 After making sure both heads are correctly installed move the carriage sure the printheads are installed straight up and down Use the patterns to back to the capping position by hand and close the front cover determine whether one or both printheads need adjustment To correct any slant use Head Adjust Lever A as described below 6 Select Print Adj Pattern with the SelecType or Item button and print the pattern again to make sure there is no slant Adjust again if necessary If 1 Make sure Adj x Head Slant appears in the LCD and press the Enter there is no slant press Enter button x B or C depending on the printhead After the check pattern prints x Slant Check End x B or C head appears in th
216. tor Assembly from its connector on the main board and take the harness out from the hole in the R side frame 4 Release the one Pump Motor Assembly harness and two sensor harnesses from the clamp on the Maintenance Base Assembly Disassembly amp Assembly Disassembly Flow Clamp for Panel FFC Figure 4 64 Removing the Harnesses 2 143 EPSON Stylus Pro 7000 Revision B 6 Perform steps 1 and 2 of the Replacing the Waste Ink Pads on page 126 7 Remove the four CUPS M4x6 screws securing the Maintenance Base Assembly to the printer main body and remove the Maintenance Base Assembly Screw M4x6 Screw Driver Maintenance Base Assembly Figure 4 67 Removing the Maintenance Base Assembly 3 8 Shift the Maintenance Base Assembly to the left to release the joint with Figure 4 65 Removing the Maintenance Base Assembly 1 the R Side Frame Then watching out for the harnesses lower the Maintenance Base Assembly and remove it Driver Figure 4 66 Removing the Maintenance Base Assembly 2 Disassembly amp Assembly Disassembly Flow Flushing Box Screw Assembly Screw M4x6 Pump Motor Assembly Cap Assembly Cleaner Head Pump Assembly Figure 4 68 Maintenance Base Assembly 144 EPSON Stylus Pro 7000 Revision B When reassembling the Maintenance Bracket be sure to lift up the bracket as you secure the screws Otherwise you may B Cause d
217. ts the light emitted from the sensor is reflected back to the sensor In this way the sensor determines the right and left paper edge positions and the width of the paper For more details see Paper size detection right and left edges on page 73 Cutter housing Left edge Carriage pui P EDGE HP side sensor Paper Figure 2 9 Paper width sensor Description of Components 61 EPSON Stylus Pro 7000 L1 Operating Principles Platen Gap home position flag The PG HP flag is located on the PG gear on the right side of the carriage This gear connects with the PG gear assembly when the carriage is in the home position and the Pump motor is active The PG origin sensor is a reflective sensor which detects when this flag is in the PG origin position Carriage home position flag The CR HP flag is located on the right side of the carriage This flag cuts off the signal in the CR origin sensor The CR origin sensor is a photo sensor which detects when the carriage is in the home position Cutter solenoid The solenoid is attached to the carriage on the opposite side of the home position in the cutter housing and it drives the cutter toward the paper The spring drives the cutter back away from the paper Also the cutter solenoid is used to release the carriage lock In order to cut roll paper evenly the following method is used 1 The cutter cuts from the left of center when facing the printout to the left edge
218. ts nozzle check pattern or adjustment parameter list Check Parameter Updates or clears all of the adjustment parameters Check Life Tests the operation of the printer components B The Check Life menu contains tests that should only be performed at the factory so do not attempt to use this menu accept where written in this manual E In Self Diagnostic mode all of the tests except for one Rear Sensor adjustment assume that you have loaded roll paper Be aware that the printer handles the paperas if it were roll paper even if you load cut sheets B All explanations in this mode refer to the printheads in the following way B head K C M side left head when facing the printer C head Lc Lm Y side right head when facing the printer Adjustment Self Diagnostic Mode Menus l l l l l l l l l l l l sequence l l l l l l l I l l l l Revision B A SelecType i B Paper Source Enter Check Test PS I I Pause Check Adjustment Figure 5 2 Self Diagnostic Menu Flow Another kind of menu 165 EPSON Stylus Pro 7000 Revision B 5 4 1 Test Menu The menu items and their order in the menu are shown below Pause returns you The Test menu tests or checks the operation of the control circuit board tb previous menu Table 5 5 Test Menu Items pcm i I SelecType Enter Test Item Description D Dro T o z es Other gram est Ve
219. tus sheet O Using SelecType mode E Print a nozzle check pattern 1 Repeatedly press the SelecType button to view the SelecType menus M Replace the cutter which appear in the order shown below WR Press the SelecType button several times at the top level of Table 1 30 SelecType Menus SelecType menus Displav Message or de M Press the SelecType button one time at the second level of SelecType menus PRINTER SETTING MENU Printer Setting Menu on page 41 TEST PRINT MENU Test Print Menu on page 42 PRINTER STATUS MENU Printer Status Menu on page 44 PAPER CONFIG MENU Paper Configuration Settings on page 44 CUTTER REPLACE MENU Cutter Replacement Menu on page 45 HEAD ALIGNMENT MENU Head Alignment Menu on page 46 2 Press the Item button to select the choice shown in the LCD display 3 Press the SelecType button to view the options for that Item 4 Press the button or button to view the available values for an option 5 Press the Enter button to record the current option or to execute the operation shown in the display Product Description SelecType Settings 40 EPSON Stylus Pro 7000 Revision B 1 6 1 Printer Setting Menu O Platen gap You can adjust the platen gap using this option See Platen Gap Table 1 31 Printer Setting Menu Mechanism on page 70 for details Display Message Options Notes Roll paper margin PLATEN GAP See GC SC gap Normally l
220. ult in damage to equipment The precautionary measures itemized below should always be observed when performing repair maintenance procedures DANGER 1 ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES 2 NOWORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK 3 WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PLATE IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE DO NOT CONNECT IT TO THE POWER SOURCE 3 ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND OR INDIVIDUAL CHIPS 4 IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY USE STATIC DISCHARGE EQUIPMENT SUCH AS ANTI STATIC WRIST STRAPS WHEN ACCESSING INTERNAL COMPONENTS 5 REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE INTRODUCTION OF SECOND
221. until Printer Status Menu appears Then press the Item button Version B xxxxx appears Write down the version number 2 Turn off the printer 3 Remove the access cover from the rear of the printer and insert the prepared firmware card xxxxxxxx ROM into slot CN20 The top surface of the card faces the outside of the printer The card is EPSON service tool F727 Flash memory card 4 Turn on the printer 5 Update Complete appears when the firmware update has finished 6 Turn off the printer remove the memory card and then turn on the printer 7 Verify the firmware version according to the directions in step 1 turn off the printer and see the Caution at the top of the previous page Adjustment Adjustment Steps 163 EPSON Stylus Pro 7000 Revision B Use the Control Panel buttons to activate a Self Diagnostic function as described in the table below Table 5 3 Self Diagnostic Mode Controls Normal Self Diagnostic 5 3 Self Diagnostics This section gives detailed descriptions of all adjustments necessary to properly service and maintain this printer 1 Make sure the Paper Set Lever is in the Set forward position 2 Press the following buttons on the Control Panel while turning on the printer Paper Feed Paper Feed Enter 3 When Check Test appears on the LCD the printer has entered the Self Diagnostic mode To exit the Self Diagnostic mode turn off the printer Fu
222. ure the distance between the printhead nozzles and paper remains the same for all supported paper types The carriage is composed of two sections main carriage and subcarriage The subcarriage can be moved closer or further away from the platen using the PG Cam which is driven by the PG Gear The distance changes according to the position of the PG Cam The main carriage attaches to the CR Guide Rail using bearings and it supports the subcarriage The subcarriage houses the printheads Carriage CR Guide Rail frame span PG Gear Extension Printhead Subcarriage printhead slots Figure 2 8 Carriage Mechanism amp CR Guide Rail side view Operating Principles Revision B Do not remove or loosen the screws that secure the CR guide rail also do not remove the carriage These parts are adjusted to 1 100th of a mm at the factory The printheads are the same type used in the EPSON Stylus Pro 9000 and EPSON Stylus Pro 5000 The design of the printhead holder is the same and the printheads are replaced in the same way Therefore after replacing the printheads hardware and software adjustments are necessary to make sure the nozzles are lined up and to make sure ink dots are fired in the correct places See Chapter 5 for details Other sensors and components attached to or related to the carriage are O P EDGE sensor This sensor measures the distance between the right and left edges of the paper Where paper exis
223. value C INK M 0 4294967295 Ink remaining value M INK LC 0 4294967295 nk remaining value LC INK LM 0 4294967295 Ink remaining value LM Product Description Service Requests EPSON Stylus Pro 7000 Revision B SELF DIAGNOSTIC MODE 1 9 Firmware Update Power on button Paper Feed J Cut Eject Cleaning This mode is used primarily for replacing worn out printer parts and adjustment operations For details see Chapter 5 Adjustment Product Description CHECK The information contained in this section is not to be shared POINT publicly The firmware contained on the Main Board is Flash ROM therefore if you need to update the firmware or replace the Main Board see Parameter Backup on page 159 and Firmware Update on page 162 for details Firmware Update 51 EPSON Stylus Pro 7000 Revision B 1 10 Jumper Settings 1 11 Initialization The factory default settings for jumper and DIP switch on the Main Board There are three ways to initialize the EPSON Stylus Pro 7000 C299MAIN are as follows OMEN O Hardware initialization Table 1 41 Jumper Settings When the power is turned on or a cold reset command is sent to the printer remote RS command the printer does the following Type Number Setting Jumper JP1 Jumpered WI Initializes the printer mechanism Jumper JP2 Jumpered B Clears the input data buffer DIP SW SWD1 1 1 4 OFF Open E Clears the print buffer DIP S
224. value below and the messages in the table below ESSERE 100 8195 full life remaining E iF 80 6195 full life remaining E S E 60 4196 full life remaining E F 40 2196 full life remaining E F 20 196 full life remaining generates a warning E F Less than 1 full life remaining generates an error Table 1 34 Printer Status Menu Display message Meaning VERSION Shows the firmware version INK LEFT K Shows the amount of remaining ink Black INK LEFT C Shows the amount of remaining ink Cyan INK LEFT M Shows the amount of remaining ink Magenta INK LEFT LC Shows the amount of remaining ink Light Cyan INK LEFT LM epos amount of remaining ink Light INK LEFT Y Shows the amount of remaining ink Yellow CUTTER LIFE Shows the remaining useful life of the cutter TOTAL PRINTS Shows the total number of printed documents WASTE INK Maintenance information CR MOTOR Maintenance information PF MOTOR Maintenance information HEAD UNIT Maintenance information CLEANER Maintenance information Product Description 1 6 4 Paper Configuration Settings Table 1 35 Paper Config Menu Display Message Item Notes STD Select Standard for EPSON special paper PAPER NUMBER 1 4 Select the appropriate number for thick paper Prints a pattern to detect the paper thickness If Paper Number is set to TES PAT Prini Standard this message does not appear Sele
225. y 1 1 8 Environmental Conditions Total print volume 20 000 pages at A1 size TEMPERATURE HUMIDITY Printheads 2 000 000 000 dots nozzle Cutter Approximately 2 000 sheets A1 See the following table Maintenance parts Approximately 12 000 sheets Table 1 11 Environmental Conditions and Head Cleaner are all included in the SP 7000 10 35 C Less than a month at Maintenance Kit P N 1054038 Operating 50 95 F 20 80 40 C 104 F Less than 120 hours at Storage AME 20 8596 60 C 140 F mmer With no freezing Transportation 4 140 F 5 85 Notes 1 When storing the printer make sure the printheads are in the home capped position If necessary switch power on wait for the printheads to move to the home position and then switch power off 2 Before transporting the printer remove the ink cartridges and turn the ink valves screws to the closed position Also make sure the printheads are in the home capped position After transporting the printer install new ink cartridges 3 If the temperature drops below 15 C 5 F the ink in the cartridges and printheads freezes The ink thaws completely after three hours at 25 C 77 F 90 80 70 60 vA joy 50 Humidity e 30 20 10 I 10 15 20 27 30 35 40 Temperature C Figure 1 2 Print Temperature and Humidity Product Description Features 19 EPSON Stylus Pro 7000 Revision B VIBRATION amp SHOCK 1 1 9
226. y clears the carriage wall Disassembly amp Assembly Disassembly Flow 133 Revision B EPSON Stylus Pro 7000 Do not tighten the four screws securing the cutter housing too tightly They can pull out the female screws on the carriage side which warps the cutter housing Since the encoder Cutter sensor is attached to the cutter housing the encoder may have Hole shaped like guide problems trust me T slide over If you run into the following or similar errors after replacing corresponding part the cutter housing loosen the screws a little and try again of carriage to Service Req 0001000F secure the cutter Service Req 00010006 housing P EDGE sensor Figure 4 44 Cutter Housing Inner Face Cutter guide height lock Cutter guide Cutter guide height lock 4 Af Cutter height i 4 p 4 determined and bee NM then screw UT Cutter secured in factory guide Figure 4 43 Cutter Housing Outer Face The up down movement range is limited by the frame of the cutter guide height lock Faces the ink holder side Figure 4 45 Cutter Height Determination factory adjustment NOTE The above cutter guide height adjustment is for your information and should not be necessary under normal circumstances Disassembly amp Assembly Disassembly Flow 134 EPSON Stylus Pro 7000 Revision B 4 2 3 6 Removing the Cutter Solenoid 4 Remove two screws CP W M3x6 securing the cutter solenoid and then using a

SERVICE MANUAL

Contents

Download Pdf Manuals

Related Search

Related Contents