User manuals
Contents
1. PROTAG Elite USER MANUAL INNOVA TECHNOLOGY PTE LTD PROTAG Elite User Guide EDITION NOTICE Copyright O 2013 by Innova Technology Pte Ltd All rights reserved This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review Innova Technology Ptd Ltd 80 Anson Road 12 00 Fuji Xerox Tower Singapore 079907 www theprotag com PROTAG Elite User Guide TABLE OF CONTENTS CONAN UCE eee seca NO0U0N o Pe e al E LALA INC io 2 E E Re A 3 FEATURE iia iria 3 4 SHV E ES PO E EE A EET 3 2 OECO OTa A E E E eee rere errr 3 3 ERa e E E ee ee 3 4 Makipi PANE eea E E E E E EE 3 5 MODI CCU e E li ooidos D PROTO AD e E E E E E EE E EE 4 1 NOME ao 4 2 Sc Ooi A Poo E AP A A 4 3 PTC O o II A 4 4 Last NINO WO COO Messiaen o EE ateos 4 5 A Po 4 6 MODE Securities dle 10 4 6 1 Online Tracking i as serge totalitario sen stores 10 4 6 2 PELA Coma se EENE EATE ato 10 4 6 3 SIM Change NotiiCca ON sind 10 4 6 4 LOZIN REEI OT arial 10 4 7 SOND e OO A E E A 10 4 7 1 A E E cuedriansietnies eet eniniaieons 10 4 7 2 elo E 4 6 9 ic eee E E E T E T 10 4 7 3 Reconnect PROTAGS ON Star usen reis 10 4 7 4 Reset TONA areas 10 4 7 5 UE AEE a VIS E EEN E E EE E eed E E A PEE E E oiecneamuencess 10 4 7 6 A e e PO O E E EE 10 4 7 7 Add PROTAG G1 Manually only for Android ooocccccccnnnccnnnnononiconinonanino2. 4 4 LAST KNOWN LOCATION 5 ul MM 15 32 1 2732307 1 Y O a Kallang Sl Orchard NG Ae Y Hard rg E e River Valley SA PAS O ES UN GA Marina gt Your Belonging Wallet gt LTD AV aA Singapore EL Singapore Bukit Merah p its Vi aa A ies View Brani Island Sentosa Island Southern Islands ue f wate aa Google Nongsapura ID Harbourfrant lt a 4 5 RADAR TRACKING arina South Whenever a PROTAG device is beyond the set security distance the app will alert you and you may choose one of the 3 options e Snooze Alarm Snooze the alarm for a period of time accordingly to the dials e Reconnect Attempt to reconnect to the PROTAG device e Stop Stop monitoring the PROTAG device In addition to alerts the app will retrieve location data from the phone and record it This way you can retrace your steps and return to that location to recover your belongings This location will also be pushed to your PROTAG Trace account so that you can view it online requires Sync Card option to be turned on it the Status Box Note This function relies on the phone s Location services When you activate radar the phone will vibrate once it detects your PROTAG device This way you known that it isn t that far away The radar will reflect the approximate distance to your belongings Walk around slightly slower and try to home in on your belongings PROTA
3. FORM OF ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY EVEN IF PROTAG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL PROTAG S TOTAL CUMULATIVE LIABILITY EXCEED THE PRICE PAID BY CONSUMER FOR THE PRODUCT Some countries do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you If you have any questions concerning this statement of limited warranty please email PROTAG at support innovatechnology com sg for any more questions 15 LICENSE AGREEMENTS These PROTAG SM Service and Software Terms of Use Terms of Use are a legal agreement between you and Innova Technology Pte Ltd PROTAG concerning your use of the PROTAG Service and Software both as defined below provided by PROTAG for updating and controlling your PROTAG device To agree to these terms click agree If you do not agree to these terms do not click agree and do not use the PROTAG Service or Software 1 The PROTAG Service PROTAG is the provider of the PROTAG service the PROTAG Service that enables you to control your PROTAG device PROTAG Device PROTAG Elite User Guide 20 2 3 4 5 System and Software Requirements Use of the PROTAG Service requires a computer a PROTAG Device Internet access and an installed and operating version of the PROTAG application software PROTAG Application You
4. Guide 14 11 How to ensure that connection is successful between your phone and PROTAG Elite Once PROTAG Elite is paired with your phone the blinking red light will be converted to a blinking blue light 12 What is the warranty period for PROTAG Elite The warranty period for PROTAG Elite is 3 years 13 Are there any extra charges for my online PROTAG Trace features No the price you paid is inclusive of the online PROTAG Trace features the PROTAG App warranty and shipping 7 LIST OF COMPATIBLE DEVICES PROTAG Elite works on Bluetooth Low Energy BLE Thus it requires phones with BLE In general OS devices will work as long as they have BLE On the other hand Elite should work on Android devices with Android v4 3 and above Most Android devices will receive their manufacturer s upgrade to Android v4 3 by the end of the 2013 Please refer to http www theprotag com protag elite specs cliye for the latest list of compatible devices 8 COMPARISON BETWEEN IOS AND ANDROID Features Android 0s O Loss Prevention Loss Prevention Alarm Last Known Location Radar Proximity Secure Zone Crowd Tracking Good Samaritan Mobile Protection Phone Tracking Lock Ring Image Capture SIM Change Notification Backup Manage up to 5 mobile phones Requires app to be in foreground 9 TROUBLESHOOTING GUIDE Please ensure the PROTAG devices are fully charged and the PROTAG App on your mobile phone is updated
5. PROTAG Service You shall not access or attempt to access an Account that you are not authorized to access Violations of system or network security may result in civil or criminal liability Third Party Materials and Web Sites Certain content and services available via the PROTAG Service may include materials from third parties In addition PROTAG may provide links to certain third party Web sites PROTAG is not responsible for examining or evaluating the content or accuracy of any such third party material or Web sites PROTAG does not warrant or endorse PROTAG Elite User Guide 22 9 and does not assume and will not have any liability or responsibility for any third party materials or Web sites or for any other materials products or services of third parties Links to other Web sites are provided solely as a convenience to you You agree that you will not use any third party materials in a manner that would infringe or violate the rights of any other party and that PROTAG is not in any way responsible for any such use by you Intellectual Property a Ownership The PROTAG Service and the Software contain proprietary information and material that is owned by PROTAG and or its licensors and is protected by applicable intellectual property and other laws including but not limited to domestic and international copyright laws You may not use such proprietary information or materials in any way whatsoever except for use of the PROTAG
6. Service in compliance with these Terms of Use No portion of the PROTAG Service or the Software may be reproduced in any form or by any means You agree not to modify rent lease loan sell distribute or create derivative works based on the PROTAG Service or the Software in any manner nor shall you exploit the PROTAG Service or the Software in any unauthorized way whatsoever including but not limited to by trespass or burdening network capacity THE USE OF THE SOFTWARE OR ANY PART OF THE PROTAG SERVICE EXCEPT AS EXPRESSLY PERMITTED IN THESE TERMS OF USE IS STRICTLY PROHIBITED INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES INCLUDING POSSIBLE MONETARY DAMAGES b Removal of Content or Features Notwithstanding any other provision of these Terms of Use PROTAG and its licensors reserve the right to change suspend remove or disable access to any content features or other materials comprising a part of the PROTAG Service at any time without notice In no event will PROTAG be liable for the removal of or disabling of access to any such content features or materials under these Terms of Use PROTAG may also impose limits on the use of or access to certain features or portions of the PROTAG Service without notice or liability c Trademarks All PROTAG logos and trademarks used in connection with the PROTAG Service are trademarks or registered trademarks of PROTAG in Singapore and or other
7. countries Other trademarks service marks graphics and logos used in connection with the PROTAG Service may be the trademarks of their respective owners You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks 10 Changes PROTAG reserves the right at any time and from time to time to update revise supplement and otherwise modify these Terms of Use and the PROTAG Privacy Policy and to impose new or additional rules policies terms and conditions on your use of the PROTAG Service Unless expressly stated to the contrary such updates revisions supplements modifications and additional rules policies terms and conditions all collectively the Additional Terms will be effective immediately and incorporated into these Terms of Use Your continued use of the PROTAG Service following PROTAG s adoption and posting of any Additional Terms will be deemed to constitute your acceptance of any and all such Additional Terms The most recent terms of these Terms of Use and the PROTAG Privacy Policy are always available for viewing at http www theprotag com privacy c23ro and such posted terms will show the last date such terms were updated 11 Compliance with Laws The PROTAG Service is controlled and operated by PROTAG from its offices in Singapore You agree to comply with all local state federal and national laws statutes ordinances and regulations that apply to your use
8. not tamper with or abuse the PROTAG device For example without limitation do not drop disassemble open crush bend deform puncture shred microwave incinerate paint or insert foreign objects into the PROTAG device e Do not use abrasive cleaners to clean your PROTAG device e Do not expose your PROTAG device to extremely high or low temperatures e Do not leave your PROTAG device in direct sunlight for an extended period of time e Do not leave your PROTAG device near open flames such as cooking burners e Do not dispose of your PROTAG device in a fire The battery could explode e Do not bring your PROTAG device into contact with any sharp objects This can cause scratches and damage e Do not insert anything into your PROTAG device unless otherwise specified in the user manual This may damage the internal components e Do not attempt to disassemble your PROTAG device it does not contain serviceable components PROTAG Elite User Guide 17 12 2 BUILT IN BATTERY CARE e Do not attempt to replace your PROTAG device s battery It is built in and not changeable e Charge the battery in accordance with the instructions supplied with this manual 12 3 SAFETY INFORMATION e Never allow children to play with the PROTAG device the small components of the devices may be a choking hazard e Do not leave or store the PROTAG device in the area over the air bag or in the air bag deployment area of an automobile as serious injury may resu
9. of the PROTAG Service PROTAG Elite User Guide 23 12 Enforcement PROTAG reserves the right to take steps that PROTAG believes are reasonably necessary or appropriate to enforce and verify your compliance with these Terms of Use 13 Termination These Terms of Use and all rights and licenses granted herein are effective from the time you accept these Terms of Use until these Terms of Use are terminated You may terminate these Terms of Use at any time by permanently ceasing your use of the PROTAG Service and the Software These Terms of Use will terminate immediately and without further notice if you fail to comply with any provision of them All obligations of confidentiality and restrictions on use and all other provisions that may reasonably be interpreted to survive termination of these Terms of Use will survive termination of these Terms of Use regardless of the reasons for termination Upon termination you agree to cease all use of the PROTAG Service and the Software If you fail to comply with any of the provisions of these Terms of Use including but not limited to failing to provide PROTAG with accurate and complete Registration Data failing to keep your Registration Data private or infringing or otherwise violating the rights of any third party PROTAG at its sole discretion without notice to you may i terminate these Terms of Use ii terminate all rights of your Account and iii preclude you from accessing the PROTAG Servic
10. or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 13 2 EUROPEAN UNION DECLARATION OF CONFORMITY Innova Technology Pte Ltd hereby declares that this Bluetooth device is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the EU Declaration of Conformity is available at www theprotag com 14 WARRANTY Three year limited warranty Innova Technology Pte Ltd PROTAG warrants to you the original retail purchaser Consumer that this product Product will under normal use operate substantially in accordance with the accompanying documentation for a period of three 3 year from date of original purchase Consumer s sole and exclusive remedy and PROTAG s sole and exclusive responsibility under this warranty will be at PROTAG s option either to repair or replace the defective Product during the three 3 year limited warranty period so that it performs substantially in accordance with the accompanying documentation on the date of your initial purchase Any replacemen
11. to the latest version PROTAG Elite User Guide 15 Problem_____ Cause Solution _ _ S No 1 Mobile phone is Compatibility 1 Check List of Compatible Devices unable to pair on www theprotag com and ensure phone is with PROTAG one of the models listed device initially Email to support innovatechnology com sg with phone model OS version and app version to request for more help Faulty device Use a different compatible phone to pair and verify that the device is faulty Email to support innovatechnology com sg to request for replacement or refund Bugs in app Use a different compatible phone and repeat the procedure leading to the bug Email to support innovatechnology com sg with phone model OS version app version and description of the procedure leading to the bug to report the bug App cannot Bugs in app Use a different compatible phone and repeat reconnect to the the procedure leading to the bug card Email to support innovatechnology com sg with phone model OS version app version and description of the procedure leading to the bug to report the bug Constant false Wrong Distance 1 Check the Distance setting alarms setting Unknown 1 Delete the PROTAG device and add again 2 Email to support innovatechnology com sg to request for more help 10 TECHNICAL SPECIFICATIONS Connectivity Bluetooth 4 0 Bluetooth Low Energy Chip CSR 1000 Compatibility iOS and Android Number of pairing p
12. G Elite User Guide 10 4 6 MOBILE SECURITY 4 6 1 Online Tracking Features Turn on to allow your PROTAG Trace online account to access your mobile phone In particular this is needed if you wish to enjoy e Tracking e Backing up e Image capturing 4 6 2 Backup Contacts Turn on to allow backup of your contacts to PROTAG Trace online system 4 6 3 SIM Change Notification Turn on to be alerted on your preset number if your SIM Card is replaced This works as long as a phone network is available Note International SMS charges may apply 4 6 4 Login Register If user skipped registration when the app first initiates the user can register for this account here Refer to 5 1 for details on registration Note All mobile security features requires the user to be logged in 4 7 SETTINGS 4 7 1 Alarms Select ringtones enable vibration and indicate if you wish to be alerted even if your phone is on silent mode 4 7 2 Secure Zones Add Secure Zones to your phone to not receive unnecessary alerts when you are in the office or at home When you leave your Secure Zones the app will scan for your PROTAG devices and alert you if it is not around This way it serves as an extra reminder to bring your valuables along Note This works via Geofencing in iOS devices and via WiFi in Android devices 4 7 3 Reconnect PROTAGs on start When the phone starts up the app will attempt to reconnect to previously secured PROTAGs to continue prot
13. ITED WARRANTY SET FORTH ABOVE IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES AND PROTAG HEREBY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR USE OR PURPOSE NON INFRINGEMENT QUALITY AND TITLE PROTAG DOES NOT WARRANT THAT THE PRODUCT IS ERROR FREE OR THAT IT WILL FUNCTION WITHOUT INTERRUPTION To the extent PROTAG may not as a matter of applicable law disclaim certain implied warranties the duration of any such implied warranty shall be limited to the shorter of the three 3 year limited warranty period or the minimum time period permitted under such law Some countries do not allow limitations on the duration of implied warranties so the above limitation may not apply to you This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country IN NO EVENT WILL PROTAG BE LIABLE FOR ANY SPECIAL INDIRECT INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUES LOSS OF DATA LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT COST OF ANY REPLACEMENT GOODS OR SUBSTITUTE EQUIPMENT LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED CLAIMS OF ANY THIRD PARTIES OR ANY OTHER DAMAGES ARISING FROM PROTAG S BREACH OF THIS LIMITED WARRANTY OR THE USE OF THE PRODUCT REGARDLESS OF THE
14. NTS CONTRACTORS AND LICENSORS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR BREACH OF THESE TERMS OF USE YOUR USE OF THE PROTAG SERVICE OR THE SOFTWARE OR ANY ACTION TAKEN BY PROTAG AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION OF THESE TERMS OF USE OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION OF THESE TERMS OF USE HAS OCCURRED 16 Governing Law and Venue These Terms of Use and your use of the PROTAG Service are governed by the laws of Singapore without reference to its conflicts of law rules Your use of the PROTAG Service may also be subject to other local state national or international laws You expressly agree that exclusive jurisdiction and venue for any claim or dispute with PROTAG or relating in any way to your use of the Software resides in the courts of Singapore You hereby irrevocably consent to the personal and exclusive jurisdiction and venue of these courts 17 Licensee outside Singapore If you are located outside Singapore then you are responsible for complying with any local laws in your jurisdiction which might impact your right to import export or use the Software and you represent that you have complied with any regulations or registration procedures required by applicable law to make this license enforceable 18 Miscellaneous These Terms of Use constitute the entire agreement between you and PROTAG concerning your use of the PROTAG Service and they supersede any prior agreements between you and P
15. OFTWARE OR FOR ANY OTHER CLAIM THAT IS RELATED IN ANY WAY TO YOUR USE OF THE PROTAG SERVICES OR THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT OR FEATURE POSTED TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE PROTAG SERVICE OR THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IN SUCH STATES AND JURISDICTIONS PROTAG S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW PROTAG Elite User Guide 24 d DISCLAIMER OF LOSSES AND INTRUSIONS PROTAG DOES NOT REPRESENT OR GUARANTEE THAT THE PROTAG SERVICE THE SOFTWARE OR THE PROTAG DEVICE WILL BE FREE FROM LOSS CORRUPTION ATTACK VIRUSES INTERFERENCE HACKING OR OTHER SECURITY INTRUSION AND PROTAG DISCLAIMS ANY LIABILITY RELATING THERETO e INFORMATION PROTAG WILL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY YOU IN CONNECTION WITH THE PROTAG SERVICE BUT YOU ACKNOWLEDGE AND AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK PROTAG HEREBY DISCLAIMS ANY AND ALL LIABILITY TO YOU FOR ANY LOSS OR LIABILITY RELATING TO SUCH INFORMATION IN ANY WAY 15 WAIVER AND INDEMNITY BY USING THE PROTAG SERVICE YOU AGREE TO INDEMNIFY AND HOLD HARMLESS PROTAG ITS DIRECTORS OFFICERS EMPLOYEES AFFILIATES AGE
16. PROTAG App on Google Play Store or Apple App Store Register for PROTAG Trace Account e Key in your email and password to register for your PROTAG Trace Account Refer to 5 1 for details on registration e Go to www theprotag com to access your account Pair PROTAG with your phone e Switch on Elite with the pin provided by inserting the pin into the hole at the bottom right corner on the back of Elite until a red LED flashes e Place Elite next to your mobile phone and press the button on the home screen e Select the PROTAG Elite icon to pair e You will see a new icon at the main screen upon successful pairing PROTAG Elite User Guide 5 Customise your PROTAG device e Click on the icon and select Belongings to change the icon and name of PROTAG Elite e Under Distance Settings select the preferred 4 Belongings 2021 a E Device Name o Near up to 10 metres o Far about 10 to 20 metres 5 Charging your PROTAG device e Push out O USB Charging Port to charge o Blue and red charging o Blue charged PROTAG SILLA gt 6 Turning off your PROTAG device e Insert the pin into the hole until the LED flashes red momentarily rrorsa euro Y a ET 3 FEATURES PROTAG Elite is the latest lost and found system with mobile security for iOS and Android Instead of one year it lasts for decades by recharging with a built in USB port Elite alerts you on the mobile phone whenever you lea
17. ROTAG concerning the PROTAG Service If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid the other provisions will remain in full force and effect PROTAG s failure to enforce any right or provision in these Terms of Use will not constitute a waiver of such provision or any other provision of these Terms of Use Waiver of a breach shall not waive the right to enforce any subsequent breach under these Terms of Use PROTAG will not be responsible for failures to fulfil any obligations due to causes beyond its control If you have any questions regarding this Agreement you may contact PROTAG at supportOinnovatechnology com sg
18. Ring are not available to OS devices In addition to track your phone the app needs to be in the foreground Thus when you Start Track a bogus message will be pushed to the phone to induce the current holder to enter the passcode and enter the app PROTAG Elite User Guide 12 Note In the app Mobile gt Online tracking have to be turned on 5 4 TRACK BELONGINGS This map will show the last known location of the lost PROTAG device Note Homepage gt Device gt Cloud Sync has to be turned on 5 5 IMAGE CAPTURE Take Pictures with the front camera of the ee phone to find out who took your phone iOS users To capture images the app needs to be in the foreground Thus when you Take a sa Bi Picture a bogus message will be pushed to the oop oe phone to induce the current holder to enter the passcode and enter the app 6 FREQUENTLY ASKED QUESTIONS 1 What is PROTAG and what does it do PROTAG gives you peace of mind on the go As long as your belongings are tagged with PROTAG it is protected round the clock We prevent you from losing it provide you with recovery tools even if you did and minimise the hassle of reporting your lost with a simple app and an online PROTAG Trace portal 2 How does PROTAG devices work The PROTAG App in your phone alerts you immediately whenever a PROTAG device is separated from your phone This way you can immediately turnabout and retrieve your items and stop losing y
19. The orbs represent your valuables and its colour reflects its status a a Secured Valuables are safe and sound Snooze Alert temporarily dismissed a In Secure Zone No unnecessary alerts at home or office Unsecured Valuables lost or not monitored For users who prefer a list view you may turn on classic view iOS users can simply swipe left the homepage while Android users have to go to Settings gt Use classic view and check the checkbox You may see a A sign on the homepage if Online Tracking is off or the app is denied access to e Bluetooth e GPS e WIFI e Data connection Android users may disable this warning sign by going to Settings gt Notifications to toggle the relevant options 4 2 STATUS BOX When you tab on the orbs a status box will appear with the following thumbnails 09000 Belongings Personalise the PROTAG by changing its icon and name Battery Indicate the battery level of PROTAG Radar Tracking Track PROTAG with Radar Refer to 84 5 for more details Sync Card Upload card details to PROTAG Trace 160008 Status Indicator Tab to connect or disconnect PROTAG Last Known Location Location of PROTAG before it was lost Refer to 4 3 for more details Distance Settings Set distance for PROTAG alarm MAC Address Identify your PROTAG by the blinking light PROTAG Elite User Guide 4 3 ALERT BOX f oo Pto PROTAG f ou IO gings ROTAG ds
20. alarms or other automatically controlled devices e Keep this device at least 20 cm from pacemakers and other medical devices Radio waves may impair the operation of pacemakers and other medical devices 13 CERTIFICATION AND COMPLIANCE 13 1 FCC COMPLAINCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment PROTAG Elite User Guide 18 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one
21. cation of lost valuables This 2 1 concept to recover your valuable is unique to PROTAG 6 How does PROTAG Trace s mobile security features differ from proprietary software We offer the ability to take pictures of the thief and offer protection for more than one phone in one Trace account This allows you to track multiple phones in one centralized location Simply add the new phone by logging into the PROTAG App on the new phone Note that certain features may work differently on iOS or Android In particular iOS devices cannot be remotely locked or wiped as Apple do not grant such privileges to 3 party developers like ourselves 7 How does PROTAG Elite record location data When Elite leaves the Bluetooth range of your mobile phone the PROTAG App will retrieve location data from your phone and record it In other words it is the phone that store the location data and not the Elite itself This way you will know where you lost your belongings 8 What is the range of PROTAG Elite Our app is able to detect Elites up to 100 feet 30 metres away 9 How thin is PROTAG Elite Elite is 3 mm thick We designed it to fit your wallet and personal belongings easily 10 How long will my PROTAG Elite last Elite will last you about a year with each charge Our app has a low battery alert and to recharge simply push out the USB connector out and plug Elite to your computer Please refer to List of Compatible Devices PROTAG Elite User
22. ce PROTAG may also be able to automatically collect certain technical data about your PROTAG Device computer system and accompanying hardware or software Technical Data as well as log certain information about your use of the PROTAG Device Usage Data Registration Data Technical Data and Usage Data are collectively referred to in these Terms of Use as Account Data You agree to provide accurate current and complete Registration Data and to update the Registration Data as required to keep it accurate current and complete at all times PROTAG may terminate your rights to or alter the availability of any or all of the PROTAG Service if any Registration Data you provide is false inaccurate or incomplete You agree that PROTAG may collect process and store the Registration Data you provide including credit card information for use in maintaining your Account and to otherwise use your Registration Data and other Account Data as set forth in PROTAG s most current online privacy policy available at http www theprotag com privacy c23ro PROTAG Privacy Policy b Privacy Policy The PROTAG Privacy Policy describes in more detail the types of information PROTAG collects from users of our Web enabled products the way PROTAG handles such information and the choices you may have with respect to PROTAG s collection and use of your information The PROTAG Privacy Policy is expressly incorporated into these Terms of Use by this reference Y
23. e or any part of it 14 DISCLAIMER OF WARRANTIES AND LIABILITY LIMITATIONS a SERVICE INTERRUPTIONS PROTAG DOES NOT GUARANTEE REPRESENT OR WARRANT THAT YOUR USE OF THE PROTAG SERVICE SOFTWARE OR PROTAG DEVICE WILL BE UNINTERRUPTED OR ERROR FREE AND YOU AGREE THAT FROM TIME TO TIME PROTAG MAY REMOVE OR SUSPEND THE PROTAG SERVICE FOR INDEFINITE PERIODS OF TIME FOR MAINTENANCE PURPOSES FURTHER YOU ACKNOWLEDGE THAT PROTAG S CONTINUED PROVISION OF THE PROTAG SERVICE RELIES UPON THE GENERAL OPERATION OF THE INTERNET AND WORLD WIDE WEB AND CERTAIN FACTORS NECESSARY FOR THE CONTINUOUS OPERATION OF THE INTERNET AND WORLD WIDE WEB ARE BEYOND PROTAG S CONTROL b NO WARRANTIES FOR PROTAG SERVICE YOU EXPRESSLY AGREE THAT YOUR USE OF OR INABILITY TO USE THE PROTAG SERVICE IS AT YOUR SOLE RISK THE PROTAG SERVICE IS PROVIDED AS IS AND AS AVAILABLE FOR YOUR USE WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES THE ABOVE EXCLUSION OF IMPLIED WARRANTIES MAY NOT APPLY TO YOU c DISCLAIMER OF CERTAIN DAMAGES IN NO CASE SHALL PROTAG ITS DIRECTORS OFFICERS EMPLOYEES AFFILIATES AGENTS CONTRACTORS OR LICENSORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL PUNITIVE SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PROTAG SERVICE OR THE S
24. ection of your belongings 4 7 4 Reset Tutorial The app comes with a walkthrough tutorial on first usage This resets the tutorial 4 7 5 Use Classic View Switch the homepage s layout to list view 4 7 6 Notifications Toggle what sort of warning notifications the homepage will show PROTAG Elite User Guide 4 7 7 Add PROTAG G1 Manually only for Android 11 In the event that the pairing wizard fails to connect to PROTAG G1s the user may pair to the G1s from the phone s Bluetooth settings and add it manually into the PROTAG app 5 PROTAG TRACE ONLINE SYSTEM 5 1 REGISTRATION LOGIN 5 2 HOMEPAGE My Mobile Activity Updates Secured 5 3 TRACK MOBILE mid Go to www theprotag com and click on Login at the top right hand corner to access PROTAG Trace Note Registration can only be done on the app A verification email will then be sent to the registered email Only after verifying the email will online features of the PROTAG app be available The homepage gives an overview of the phones connected to your account You may rename the phones by clicking on the name and clicking Save Choose the mobile phone you want to track from the homepage by clicking on Select You will be brought to the Track Mobile tab with a map Click Start Track to track your phone You can also select your phone from the bar in the Track Mobile page You can also Lock and Ring the phone from here OS users Lock and
25. er phone Up to 10 Recharging mechanism Push out USB port Charging indicator Battery life 1 year per charge Up to 500 charge cycles 3 Please refer to List of Compatible Devices PROTAG Elite User Guide 16 11 TRADEMARKS PROTAG and the PROTAG logo are registered trademarks of Innova Technology Pte Ltd The Android logo Google Google Maps and Google Play Store are trademarks of Google Inc Apple the Apple logo iPhone iPod iPod touch the Made for iPod logo and the Works with iPhone logo are trademarks of Apple Inc registered in the U S and other countries The Made for iPhone logo is a trademark of Apple Inc iTunes Store is a service mark of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc iOS is a trademark or registered trademark of Cisco in the U S and other countries Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance All other trademarks and copyrights are the property of their respective owners 12 SAFETY INFORMATION WARNING Failure to follow these safety instructions could result in hearing damage or in fire electric shock or other injury or damage 12 1 PROTAG DEVICE CARE e Do not expose your PROTAG device to liquid moisture humidity or rain PROTAG device are not waterproof e Do
26. lt when an air bag deploys e Observe all signs and displays that require an electrical device or RF radio product to be switched off in designated areas e Turn off your PROTAG device prior to boarding aircraft Do not use PROTAG device inside an aircraft in flight unless allowed by your airline e Never use the PROTAG device while taking a bath e Do not use the PROTAG device in a sauna or steam room e Do not keep your PROTAG device near a sink or other wet areas e Do not clean your PROTAG device while it is being charged Always unplug the charger first before cleaning PROTAG device e Do not attempt to repair or modify the PROTAG device yourself e The PROTAG device do not contain any user serviceable parts If PROTAG device have been submerged in water punctured or subjected to a severe fall do not use it until you take it back to your original place of purchase e Do not attempt to force open the built in battery e Dispose of the battery in the PROTAG device according to local regulations Do not dispose of the battery with household waste e Disposal of the packaging and your PROTAG device should be done in accordance with local regulations e The short wave radio frequency signals of a Bluetooth device may impair the operation of other electronic and medical devices e Switch off the device where it is prohibited Do not use the device in medical facilities aircraft refuelling points close to automatic doors automatic fire
27. nnection with your mobile 3 3 SMART RADAR Don t you wish there was a quicker way to find your luggage on the airport s baggage belt Switch on Elite s radar and get alerted when your luggage arrives If you need more help finding it in the chaos the radar will scan an area of 100 feet 30 metres to pinpoint its location ensuring that you find your luggage as quickly as possible Refer to 4 5 for more details PROTAG Elite User Guide 7 mz L d l search for your belongings PROTAG scans and plots your belongings on a radar display 3 4 MULTIPLE PAIRING Have to keep track of multiple belongings at the same time Our PROTAG App can connect up to 10 Elite units to a single phone 3 5 MOBILE SECURITY What can you do when your mobile phone is stolen Lock and back it up remotely from your online account and even take a photo of the thief In addition if the thief switches the SIM card the security feature in the PROTAG App captures the details of the new SIM Card and reports to your secondary emergency number Refer to 85 for more details Track it online Besides securing your Elite tagged valuables our PROTAG Trace system also secures your mobile phone Simply log in to our online platform to track lock ring or back up your lost mobile phone PROTAG Elite User Guide 4 PROTAG APP 4 1 HOMEPAGE The homepage give a visual overview of the various PROTAG devices connected with your phone
28. nnnonaninonnos 11 5 PROTAG Trace Online SVS te Mierda iia 11 51 Rasta On LOS Mera 11 5 2 A O en cr cee ene Serer eee er rere ree nee errr 11 5 3 Trac MO Dni 11 5 4 Track BEDRENE opa 12 PROTAG Elite User Guide 3 5 5 Mase Capture nia tad 12 6 Trequentiv Asked QUESTIONS rana orcaoda 12 7 LIiStor Compatible DEVICES meristation siars 14 8 Comparison between Os and ANACrOid cccccccsssecccceseccccesscccceesececsuseceeeeuecceseesecessusecessuaecesseees 14 S e019 oti gvele a g QUIAS comi toda 14 10 T chnical SDECITICATIONS mai da 15 11 AUC MAG a lt P UU O tadicvcnte een enanvucseeneusteren E E 16 12 Sy MO O Mo E 16 12 1 PROTAG device Care crio aia 16 12 2 BURE E Care isaac suiee casuced sosacucecanaonrecnaeiutecanenceasonce taaanesetaananteieenesaie secs 17 o o A PP PA 17 13 Certification and COMPINCO vache crevedticcecedeeasnsedesacniedbawsatessdadedadtuqnetedsiedeiatiievevalibosaia Seqvataletedeien 17 13 1 FCC Complaince Statement nido cperelteserids 17 13 2 European Union Declaration Of Conformity cccccocccnconnccnnonanonnnonacononononnnonanonnnnanonnnonarininnos 18 14 e Un mI E 18 15 License agreements ara 19 PROTAG Elite User Guide 1 ATA GLANCE gt PROTAG ELITE D 9 2 GETTING STARTED LOST PREVENTION TAG Register Skip Registration Already Registered User 1 USB charging port 2 LED indicator light 3 Power Button Download amp Install Application e Download
29. ou are strongly encouraged to read the PROTAG Privacy Policy prior to and periodically during your use of the PROTAG Service c Consent to Transfer and Disclosure By using the PROTAG Service you hereby unambiguously consent to the collection and processing of your Account Data by PROTAG and to the transfer of your Account Data as necessary across national borders including but not limited to to and from PROTAG s headquarters in Singapore You further agree and give PROTAG the right without liability to you to disclose your Account Data to law enforcement authorities government officials and third parties as PROTAG believes is reasonably necessary or appropriate to enforce and verify your compliance with these Terms of Use including but not limited to PROTAG s right to cooperate with any legal process in relation to your use of the PROTAG Service any third party claim that your use of the PROTAG Service is unlawful or infringes such third party s rights etc Security You agree that you will not attempt to or encourage or assist any other person to circumvent modify reverse engineer decompile disassemble or otherwise tamper with any security technology or software that is part of the PROTAG Service or is used to monitor or enforce these Terms of Use PROTAG may implement DRM or other similar security systems that contain measures designed to prevent unauthorized copying of software used with accessed through or obtained via the
30. our things again 3 My items are missing what should I do Whenever a PROTAG devices can separated from the phone it is paired with the app records the location in addition to the alerts This way you can retrace your steps to that location even if you miss the alert At that location use our radar to scan for your item as far as 30 metres 100 feet radius from the phone PROTAG Elite User Guide 13 If the item is no longer there you may report your item as lost on the PROTAG Trace online system It searches for your item via our vast PROTAG network of users and report new locations to you This will be available in January 2014 4 What are the differences between PROTAG and PROTAG Elite In general the key differences are PROTAG PROTAG Elite 10m 30 feet 30m 100 feet Battery life per charge 1 year Only Android Android and 10s For a more detailed comparison please refer to http www theprotag com product comparison cssh 5 How we are different from other lost and found technologies We have a centralized system to protect both valuables and mobile phones and it is compatible with both iOS and Android Our Crowd Tracking feature has two stages you get location updates of your lost valuables through the help of all PROTAG App Users and there is an option to communicate with the user who detected your valuable to help you recover it We also have a reporting system for Good Samaritans to report the identifi
31. r ability to use the PROTAG Service may be affected by the performance of these items You acknowledge and agree that all such system requirements which may be changed from time to time are your responsibility Further you agree to only use PROTAG Devices that you own or otherwise have been given permission to use whenever using the PROTAG Service For most effective use of the PROTAG Service high speed Internet access is strongly recommended Software The software products made available through the PROTAG Service are licensed not sold to you Two types of PROTAG software are offered through the PROTAG Service the PROTAG Application and ii PROTAG Trace online service PROTAG Trace PROTAG may cause the PROTAG Application and updates to the PROTAG Application to be downloaded onto your computer through the PROTAG Service anytime you are connected to the PROTAG Service You consent to such downloading of the PROTAG Application Software License Terms The PROTAG Application and PROTAG Trace are collectively referred to as Software Your use of the Software is subject to your agreement to be bound by any additional software license terms that accompany the downloading of the Software all of which software license terms are incorporated in and are hereby made a part of these Terms of Use PROTAG will be responsible for providing any maintenance and support services for the Software that are specified in the applicable license term
32. s or are required under applicable law The additional license terms below shall also apply to the Software a License Grant If you have purchased a PROTAG Device PROTAG grants you a non exclusive right and license to use the Software and the related documentation the Documentation as set forth in these Terms of Use You may use the Documentation to assist in your use of the Software but you may not make copies of the Documentation You may not copy transfer transmit sublicense or assign the rights in this paragraph or the Software or Documentation except as expressly permitted in these Terms of Use b Restrictions The Software contains copyrighted material trade secrets and other proprietary intellectual property You may not decompile disassemble reverse engineer or otherwise display the Software in human readable form You may not modify translate rent lease distribute lend or sell the Software or the right to use it to others You may not remove any proprietary notices or labels on the Software to the extent that you have access to such notices or labels You agree that the terms of this paragraph apply to the Software and all portions of it whether owned by PROTAG or PROTAG s third party licensors c Open Source Software The Software may contain or link to certain software including without limitation open source software that is licensed under other software license terms Third Party Software You agree that any s
33. t may be at the option of PROTAG a new or remanufactured Product If PROTAG in its sole discretion determines it is not reasonable to replace the defective Product PROTAG may refund to Consumer the purchase price paid for the Product The forgoing warranty is limited and is not applicable to l normal wear and tear II defects or damage caused by misuse accident including without limitation collision fire and the spillage of food or liquid neglect abuse alteration unusual stress modification improper or unauthorized repair installation wiring or testing improper storage use in an unapproved device or if the serial number has been removed III use not in accordance with the documentation and PROTAG Elite User Guide 19 IV damage caused by the equipment with which the Product is used To obtain warranty service for any Product that is subject to the foregoing warranty Consumer must notify PROTAG to return the defective Product together with proof of purchase to the address specified by PROTAG Consumer shall bear the cost of shipping the Product to PROTAG and PROTAG Shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty Any Product returned to PROTAG without proof of purchase will be returned to Consumer at Consumer s cost The limited warranty extends only to Consumer and is not assignable or transferable to any subsequent purchaser or user THE LIM
34. uch additional license terms for such Third Party Software and any other content source code or other materials that PROTAG provides to you may be provided with the Software via your access to the website at http www theprotag com or included as part of these Terms of Use Accounts You may be required to establish an account Account in order to use certain aspects of the PROTAG Service You are solely responsible for maintaining the confidentiality and security of your Account You should not reveal your Account information to anyone else or use anyone else s Account You are entirely responsible for all activities that occur on or through your Account and you agree to immediately notify PROTAG of any unauthorized use of your Account or any other breach of security PROTAG is not responsible for any losses arising out of the unauthorized use of your Account PROTAG reserves the right to terminate disable or not PROTAG Elite User Guide 21 6 7 8 provide all normal features for a particular Account if PROTAG suspects or becomes aware of any unauthorized or unpermitted use of such Account or any part of the PROTAG Service Information and Privacy a Collection of Your Information To use certain features provided by the PROTAG Service and when creating an Account you may need to provide certain registration information including personally identifiable information to PROTAG Registration Data Through the PROTAG Servi
35. ve Elite tagged valuables behind and provides tracking features for both valuables and mobile phones via an online PROTAG Trace account Trace acts as a centralized system for all your PROTAG devices and mobile security features such as remotely locking backing up and wiping your phone 3 1 SMART ALERTS Hate getting unnecessary alerts at home when you leave your wallet on the desk and go to your kitchen for a snack Elite is smart it knows when you are in your Secure Zone and you will not be disturbed by alerts On the other hand Elite will remind you that you left your valuables behind when you leave the safe zone ensuring you never have to make that return trip to collect that forgotten something Refer to 4 7 2 for more details 1 Please refer to List of Compatible Devices PROTAG Elite User Guide Get alerted Elite is an automated system designed to alert you smartly when your D belongings are left behind 3 2 SMART LOCATOR Had a busy day and can t remember where you lost your things The PROTAG App records the last known time and location of the lost item This way you can easily retrace your steps to where you lost it The app will also update this information onto your PROTAG Trace so that it is accessible online Refer to 4 4 for more details Locate your lost valuables PROTAG helps to backtrack your steps to your lost belongings It records the GPS location when your belongings break co
Download Pdf Manuals
Related Search