ISDN Router Manual
Contents
1. Figure 5 Quick Setup Tab Level One ISDN Router Internet Access from ISP Account User Name Account name provided by your ISP Internet Service Provider Account Password Password for the above account Verify Password IP Address from ISP Dynamic IP addresses are the most common If Fixed use the address provided by your ISP Idle Time out If a connection is idle for longer than this time period it is dropped DNS IP Address DNS IP address supplied or recommended by your ISP Telephone ISP s telephone number 2 and 3 numbers are optional ISDN Details from Telephone Company Country Select your country If in the USA select the entry to match the Switch Type used by your telephone company If you live in the USA enter the SPID Service Profile Identifier provided by your phone company IP Address These are read only Network Mask 4 Normally no other configuration is required but if your LAN has a router or you wish to change the IP Addresses allocated by the DHCP Server refer to Chapter 3 Setup amp Operation PC Setup Required for every PC TCP IP Setup Nate If your LAN has a DHCP Server or a Router do NOT change the ts TCP IP settings on the PCs See Chapter 3 for further details 1 Use Start Settings Control Panel Network to locate the screen below Network 21x Configuration Identification Access Control The following network components are installed2. NetBEUI gt PCI Fast Ethernet Adapter A NetBEUI gt Dial Up Adapter Py NetBEUI gt Dial Up Adapter 2 VPN Supporti Y TCP IP gt PCI Fast Ethernet Adapter TCP IP gt Dial Up Adapter TCP IP gt Dial Up Adapter 2 VPN Support Remove Properties Figure 6 Network Windows 95 98 2 Select the TCP IP gt Network card entry as highlighted above and click Properties to see the screen below TCP IP Properties 24x Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and type itin the space below C Specify an IP address Figure 7 TCP IP Properties Level One ISDN Router Use the appropriate settings for your situation Use Obtain an IP address automatically as shown above if using the DHCP Server feature in the Level One ISDN Router or an existing DHCP Server If using Specify an IP Address e Do not make any changes on the IP Address tab e On the Gateway tab set the Default Gateway Address to the Level One ISDN Router s IP Address e On the DNS Configuration tab enter the same value used when configuring the Level One ISDN Router Internet Settings 10 Run Start Menu Settings Control Panel Internet Options On the Connection tab click the
3. Setup Manager 1 0 Select an ISDN Router Available ISDN Routers Refresh Machine IP ddress IP ddress 192 168 0 1 a ey x pra pee Figure 3 Manager first screen 2 If the current IP Address is unworkable the IP Address screen below will suggest new values e Change the suggested IP Address if is already in use by a device which is not powered on e Click Change to continue Note If the current IP Address is OK you will not see this screen IP Address x r Current Settings IP Address 192 168 0 1 Network Mask 255 255 255 0 Cancel r Suggested Settings IP Address 192 il 168 al 0 4 5 Network Mask 255 255 255 0 Figure 4 IP Address Screen Setup amp Operation 3 Enter the required data on the Quick Setup tab below C000099 x Access Control Internet Application LAN to LAN ISDN Quick Setup Status Password LAN Diatin Internet Access IV Enable Internet Access Account Name Jquest Account Password fr Verip IP Address from ISP Dynamic Fed I Idle Time out fi 5 minutes 0 Unlimited DNS IP Address fo fo fo fo Telephone Required Telephone 2 Optional Telephone 3 Optional ISDN Country Euro ISDN 7 For USA the following data is required SPID 1st B Channel J SPID Zad B Channel TERMAR Device IP Address 192 168 0 1 Network Mask 255 255 25 0
4. This section covers some common problems that may be encountered while using the Level One ISDN Router If you follow the suggested steps and the Level One ISDN Router still does not function properly contact your dealer for further advice Internet Access Problem 1 Solution 1 Problem 2 Solution 2 ISDN Router is not listed in the Windows utility Check the following The ISDN Router is properly installed LAN connections are OK and it is powered ON Ensure that your PC and the ISDN Router are on the same network segment If you don t have a router this must be the case When I enter a URL or IP address I get a time out error Try the following troubleshooting steps 1 If using static IP Addresses ensure that your workstations IP settings are correct including IP address default gateway and DNS Ping the ISDN Router Use the Run command to enter the following command Ping xxx XXX XXX XXX where Xxx XXX XXX XXX is the ISDN Router s IP address If the ping command fails check that the ISDN Router is connected and ON If it is connected and on there is a problem with your LAN On the Quick Setup screen check that Enable Internet Access is checked Check the JSDN Status screen and examine the Connection Log For details of the Log messages refer to page 11 Level One ISDN Router Problem 3 Solution 3 20 6 Check the Proxy Server settings on your PCs e The ISDN Router is NOT a Pro
5. users to access standard Servers on your LAN via the Level One ISDN Router Normally Internet users would not be able to access a server on your LAN because e Your Server does not have a valid external IP Address e Attempts to connect to devices on your LAN are blocked by the firewall in the Level One ISDN Router The Virtual Server feature solves these problems and allows Internet users to connect to your servers However your LAN must have an existing connection to the Internet Internet users cannot open a connection To Internet users all virtual Servers on your LAN have the same IP Address JP Address from ISP on the Quick Setup screen This address should be fixed static to make it easier for Internet users to connect to your Servers Exposed PC This feature if enabled allows one 1 computer on your LAN to be exposed to all users on the Internet allowing unrestricted 2 way communication between the Exposed Computer and other Internet users or Servers 16 Advanced Features Internet users will see the PC as having the IP Address from ISP shown on the Quick Setup screen of this device This is the same IP Address used by the Virtual Servers Any Internet user who knows this address can connect to the Exposed Computer What happens after connection depends on what software both computers are using Using this feature is a security risk You should use this feature only if the Special Applications featu
6. REAP EESE 19 Doin er e es ee KERRE ETE ORTEN eee a a helenae 21 Note This is a condensed version of the User Manual The full version is installed with the Windows Manager utility Copyright 1999 All Rights Reserved All trademarks and trade names are the properties of their respective owners Document Version 1 0 P N 95601 A00A0 Your Level One ISDN Router 1 WAN LAN WAN Link LED Port Port LAN Link LED Reset Button Power Port Figure 1 Connectors and Components LEDs LAN LAN link LED beside the LAN Port is On when a LAN connection is established and flashes when data is transmitted or received through the LAN ISDN LEDs WAN Link LED beside the WAN Port is ON when an ISDN D channel connection is established ISDN Data LED front flashes when data is transmitted or received via the ISDN B Channel Level One ISDN Router Data LEDs Front Note The Data Status LED has 2 colors Orange and Green Data Status LED ISDN Data LED ON Orange then Green ON then OFF NOrmal payee NRTA UR sequence fn ae Normal operation Data is being Flashing Orange Green Hardware error Contact repeated technical support DIP Switches Swi swa pesene SSCS Normal operation default DHCP Server disabled Restore device IP and password see below Normal Operation Restore Device IP Address and Password Use the following procedure to e Restore the device IP address to the f
7. Setup button Step through the Wizard and ensure that Internet access to set to via local area network LAN and the other options are NOT selected Configuration is now complete e You can now use your Browser to access the Internet e To access the E Mail account provided by your ISP your E Mail program must be configured as detailed by your ISP Setup amp Operation Operation Internet Access Once configured operation is automatic You can use your Web Browser to access any Web Site The Level One ISDN Router will connect and disconnect from your ISP as required Special Internet Applications These server based applications such as Video conferencing and on line games have special requirements but many will work with the Level One ISDN Router See Chapter 4 Advanced Features for further details Status Tab On the Windows Manager utility the Status tab can be used to check the Level One ISDN Router Device section provides details of the Level One ISDN Router ISDN shows the current connection status e Log lists messages regarding the connection Common messages are shown in the following table Try to establish physical The device is trying to connect with the ISP connection The number dialed was busy Physical line is connected Physical connection to ISP has been established Start PPP A PPP connection is now being established PPP up fail The PPP connection could not be established PPP up succ
8. Table of Contents 1 Your Level One ISDN Router essisscccsseisvsvsssesssvscsescvsnssseveesesesenvions 1 Connectors and Components oo eee eeeeseseseseeseeeeesssaeseseesesescsesnsseseeseenees 1 SPOCHICATLONS lt cceccseescevecsssistucstesecsuecbessusvecesnayedensnspvaCones duces i ea iii 3 2 Setup amp OPE AMON ivdssccsepsesnvenrcernodeuswussdwvennecei sien souvsnknesesseusisandees 4 Overview Bocce aire aaa he UT E E el Baleares evade ENNA 4 R guirements nosne ocio a E i ARER a ancovsorceees Hardware Installation Software Installation wesc dracdest rena ven a n a a a TSDNGROUTED SEU aa o T a Aa eE PC Setup Required for every PC Operation e e E AR R O ae I ai a eee 3 Other Configurration cccccccccscscscccscscececccececececccecececesecscesees 13 Overview EA A TE E EEE E E RENN 13 DHCP enan eR a E ad 13 Roung assists cot nak oiro E T a E AAE A EAR EAER as 14 ISDN rearen a EAER EAA R NREN 14 4 Advanced Features wisscsisesacissnsstascssasvicessssvsstssedosduassosariosssotevaas sds 15 VET VIEW cis aai a E E N V ia tus RE ai 15 ACCESS COntrOl vesnsnisseicetsvs stewie nesencapescansnacandeuciusavaneoesavoasmabeteudisievuevedadk cotvaness 15 Internet Applications ioyes ana ie iis aia end Meee 16 DAHM unnar LAN to LAN 5 Troubleshooting cccccccccccscscssscscscccccecccecececececececececececececees 19 VET VIS Wer ccs cee ssecs Vans EEEE A A TEER 19 Internet ACCES Soreness eE enn Eae aeo E Ea EEEE E
9. actory default of 192 168 0 1 e Set the Network Mask to 255 255 255 0 e Set the password to NULL no password Procedure 1 Power off the Level One ISDN Router 2 Set DIP switch 1 to ON and switch 2 to OFF 3 Power on the Level One ISDN Router Your Level One ISDN Router 4 Operate DIP switch 1 in the following sequence you have 15 seconds to complete the sequence e OFF e ON e OFF 5 Ifeverything is OK the Status LED should flash once after about 5 seconds The Level One ISDN Router is now ready for use with the default IP Address and password 120mm W 93mm D 30mm H Ethernet Interface 1 10 100BaseT RJ45 ISDN Interface 1 RJ45 for S T interface 2 RJ45 connection status 2 Data Transfer External Power Adapter 12 VDC FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE Marking Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Setup amp Operation For most situations this chapter contains all the information required to provide shared Internet access via the Level One ISDN Router The required steps are 1 Hardware Installat
10. e Finish IP Address DHCP server This also sets the number of DHCP clients maximum is 253 DNS IP Address If multiple entries are provided the first available DNS will be used Level One ISDN Router N te Devices having fixed static IP Addresses must NOT use E an IP Address within the range used by the DHCP Server The Routing feature on the LAN tab can be completely ignored if you do not have a router in your LAN If you DO have a router it is necessary to configure BOTH the Router and the Routing table in the Level One ISDN Router correctly See the On line manual installed with the Manager utility for further details The SDN tab on the Manager program allows you to e Temporarily switch the ISDN link OFF e Use 2B Channels for Internet access rather than 1 This will provide greater bandwidth and therefore faster file transfers but at increased telephone costs e Set the outgoing call MSN and SAD MSN and SAD allow you to have multiple phone numbers e Set the B Channel line speed or enter an Initial Sting Only if advised to do so by your phone company In most situations there is no need to change these settings Advanced Features Overview This Chapter is provided to help you decide whether or not you need to use a particular feature For configuration and implementation details refer to the on line User Manual installed with the Manager utility Access Control The Access Control feat
11. essfully The PPP connection was established successfully 11 Level One ISDN Router Stop PPP The PPP connection was terminated This will occur at the end of a session or an error condition Idle timer expires The Idle time out has been triggered There was no data sent or received for the duration of the Idle time period 12 Other Configuration In most cases the configuration covered in this chapter is not necessary If required chapter 2 will direct you to this chapter DHCP A DHCP Dynamic Host Configuration Protocol server provides an IP address and related data to a DHCP client PC or device upon request Existing DHCP Server If using an existing DHCP Server e Configure it to provide the ISDN Router s IP Address as the Default Gateway e The DHCP Server in the Level One ISDN Router should be disabled This setting is on the LAN tab ISDN Router s DHCP Server Normally the default values do not need to be changed However if your LAN already has some devices using fixed IP Addresses you need to set the IP Address range used by the DHCP Server to be compatible e The ISDN Router s IP Address must be within the address range you wish to use This should have been set during initial configuration e DHCP Server settings below are on the LAN tab of the Manager utility Fnable Disable Enable Disable the DHCP Server Start IP Address Sets the addresses allocated to DHCP clients by th
12. heck the Usage setting on the ISDN tab If set to Always use 2 B channels then dial in is only possible when the ISDN Router is idle If set to Dynamically use 2 B Channels then dial in access will be provided by dropping B channel if necessary Problem 3 When using Dial in I get an IP Address conflict involving the dial in PC Solution 3 This can happen if you are not using the DHCP Server feature of the ISDN Router The ISDN Router must allocate an IP Address to the dial in PC even if the DHCP Server is disabled It allocates the IP Address shown in the Start IP Address field for the DHCP Server on the LAN tab of the Manager utility If this causes an IP Address conflict you can change this value as follows 1 On the LAN tab enable the DHCP Server function 2 Select an unused IP Address from the address range used on your PC and enter it in the Start IP Address field 3 Disable the DHCP Server function 4 Click OK to save 21
13. ion 2 Software Installation 3 Level One ISDN Router setup using the supplied software 4 PC and or LAN configuration Requirements e 10BaseT or 100BaseT Ethernet network e ISDN phone line fitted with a NT 1 Network Termination 1 termination and RJ45 sockets for S T connection e Internet Access account with a local ISP Internet Service Provider e The Setup program requires Windows 95 98 or Windows NT4 0 Nete If necessary configuration may be performed using a Web browser instead of the supplied Windows utility See Websetup in the Manual folder on the CD ROM for details gt Setup amp Operation Hardware Installation ISDN S T Figure 2 Installation Nate The ISDN Router incorporates a DHCP Server If you already have a DHCP Server and wish to continue using it set DIP switch 2 ON to disable the DHCP Server in the ISDN Router 1 Use the supplied cable to connect the WAN port to the S T connector on your ISDN NT1 Network Terminator 1 2 Connect the LAN port to your 10BaseT or 100BaseT hub 3 Connect the supplied power supply Software Installation Insert the supplied CD ROM into your drive If the install program does not start run SETUP EXE in the root directory Follow the prompts to complete the installation fe Oe ee The setup program will now run Level One ISDN Router ISDN Router Setup 1 On the first screen select the Level One ISDN Router and click
14. re is insufficient to allow the desired application to function The Level One ISDN Router s dial in feature allows remote users to Dial the ISDN Router using an ISDN TA and the same software that they use for dial in Internet access e g Dial up Networking Have their user name and password verified by the Level One ISDN Router If dial in authentication is set to None no User name password verification is performed Access the LAN resources as if they were a local user To other devices on the LAN the dial in user will appear to be a local PC having an IP Address allocated by the ISDN Router For additional security the call back function can be used In this situation the Level One ISDN Router will hang up the user s incoming connection and then call them back The Dialin feature is unavailable when the ISDN Router is used for LAN to LAN connection 17 Level One ISDN Router LAN to LAN The LAN to LAN feature allows the Level One ISDN Router to connect to a remote LAN via the ISDN link e The remote LAN must also have a Level One ISDN Router or compatible device each device must be configured e NAT Network Address Translation the feature that allows all PCs on the LAN to share external IP Address and also provides firewall protection is disabled when using the LAN to LAN function Neate If LAN to LAN is used neither Internet Access nor Dial in are available 18 Troubleshooting Overview
15. ure allows administrators to restrict Internet Access by individual workstations PCs The process uses Packet Filtering to block or discard data packets You can apply the pre defined filters and optionally define your own filters e For convenience restrictions are applied to a Group of workstations rather than to individual workstations e To block access by an individual workstation its details must be entered in the Workstation database e Restrictions can be applied to ALL PCs without entering ANY workstation data by applying restrictions to the Everyone group e By default filtering is disabled and no packets are blocked or discarded Level One ISDN Router Internet Applications These features on the Internet Application tab are not available if you use the ISDN Router for LAN to LAN connection Special Applications This feature is only required if you wish to use Internet applications which require 2 way communication multiple connections or combined TCP UDP connections e Examples of such applications are Internet Videoconferencing Telephony Games Servers and other special purpose Servers A number of the more common applications have been pre defined and will appear in the list e Ifanew Internet application is unable to function correctly you can add it to the list e At any time each Special Application can be used by only 1 PC Virtual Servers The Virtual Servers feature allows Internet
16. xy Server PCs do not require Proxy Server settings to use it e Ifyou have Proxy Server on your local LAN you should turn it Off and disable the Proxy Server settings in your PC applications e If your ISP has a Proxy Server follow the instructions provided by the ISP Some applications do not run properly when using the ISDN Router The ISDN Router processes the data passing through it so it is not transparent The following applications and protocols are transparently supported by firmware V5 0 or later Telnet FTP HTTP ping POP SMTP Archie NNTP TFTP IRC Gopher DNS SNMP Real Audio For applications which are not transparently supported 2 features can be used Special Applications Internet Application tab If possible you should use this feature You can add additional applications to those already listed using the data provided by the service provider Note At any time only 1 PC can use a particular Special Application Exposed Computer Internet Application tab If an Internet Application cannot be made to work using the Special Application feature you can use this method However this is a security risk so should only be used when essential Troubleshooting Problem 1 My modem can t establish a connection to the ISDN Router Solution 1 You can NOT use a modem You must use an ISDN TA and establish an ISDN link Problem 2 I always get a busy tone when I try to dial in Solution 2 C
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