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VERUS Edge User Manual - Snap-on

1. About ps ABASTO O 12 10PM Figure 16 3 ShopStream Update Tool icon and menu 173 ShopStream Update Tool SST Manual Download 2 Select Check for Updates from the menu A series of message boxes will display as the SST searches for updates Figure 16 4 lx ShopStream Update Tool lb Minimize Figure 16 4 Typical Checking for Updates message Once the search is complete one of two results are expected l no updates are found the message box closes and a No updates available message displays Select the message to close it If updates are found they will automatically begin to download Figure 16 5 ED ShopStream Update Tool Downloading update 11 2SR1 New features and bug fees for 11 2 4 990 179 533 kb 2 lf z x Minimize Cancel Figure 16 5 Typical Downloading update window NOTE O The percentage status bar may not always be displayed while downloading Figure 16 5 3 During an active download two options are available Minimize closes the message box The download continues as a background task and the diagnostic tool can be used normally Select Show Progress from the SST icon menu at any time to reopen the message box and check the status of the download 174 ShopStream Update Tool SST Installing Software Updates Cancel stops and cancels the download and closes the message box If you select Cancel
2. z Figure 8 4 Yellow Channel 1 Lead The shielded yellow lead is used for Channel 1 Figure 8 4 and other channel connections that need additional grounding The lead color matches the color of socket 1 on the Scope Module and the color of trace 1 on the test screens This yellow lead includes a black right angle common ground plug and a black stackable common ground plug The non stackable ground plug always connects to the ground GND jack on top of the Diagnostic Tool The stackable ground plug is used for connecting additional leads such as the Channel 2 Lead or the Secondary Coil Adapter Lead that require grounding The stackable lead grounds through the non stackable lead and does not need to be connected to the jack on the Diagnostic Tool Channel 2 Lead Figure 8 5 Green Channel 2 lead The shielded green lead Figure 8 5 is used for Channel 2 The lead color matches the color of socket 2 on the Scope Module and the color of trace 2 on the test screens This green lead includes a stackable black right angle ground plug Channel 3 Lead gt ETT Figure 8 6 Blue Channel 3 lead The non shielded blue lead Figure 8 6 is used for either Channel 3 or Digital Meter minus The lead color matches the color of socket 3 on the Scope Module as well as the color of trace 3 on the test screen Channel 4 Lead xc Figure 8 7 Red Channel 4 lead 90 Scope and Multimeter Operations Getting Started The
3. lar E gt Scanner gt OBD Direct e Select Mode OBD Diagnose OBD Health Check A _ J Figure 6 1 Sample OBD Direct main menu 66 OBD Direct Operations OBD Health Check 6 1 OBD Health Check The OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble codes DTCs and to check readiness monitors Selecting OBD Health Check opens a submenu of options Figure 6 2 arte gt Scanner gt System Menu Back Main Menu Health Check Global OBDII Code Check Global QBDII Clear Codes Readiness Monitors eII eee eee MIL Status Figure 6 2 Sample OBD Health Check menu 6 1 1 Global OBD Il Code Check This option displays any stored emission related generic DTCs reported by the ECM Selecting opens a submenu with two choices Codes and Pending Codes Select an option to display the code list Refer to Menu Options on page 36 and the Global OBD Vehicle Communication Software Manual tor additional information Codes Codes displays a list of current emission related DTCs OBD II EOBD Codes have a priority according to their emission severity with higher priority codes overwriting lower priority codes The priority of the code determines the illumination of the MIL and the code erase procedure Manufacturers rank codes differently so expect to see differences between makes 67 OBD Direct Operations OBD Health Check Pending Codes The pu
4. About Scanner Hardware Version This option opens a dialog box showing the hardware version and other details about the Scanner module A Copy to Clipboard icon allows you to paste the information to a document or e mail About Scanner This option opens a dialog box that shows the software version and other Scanner module details A Copy to Clipboard icon allows you to paste the information to a document or e mail 38 Scanner Function 4 3 Scanner Operation The Scanner function has two main operation features Scanner Operation Scanner allows communication with the vehicle ECMs to review DTCs view parameter data and perform functional tests Fast Track Troubleshooter provides access to troubleshooting information from a database of experienced based information developed by master technicians GQ Basic Scanner Operation Steps 1 2 3 4 O Open Scanner Select Scanner on the Home screen Identify the vehicle ldentify the test vehicle by selecting from the menu options Connect the data cable to the vehicle Follow the on screen connection instructions to connect the Scan Module to the test vehicle Select a system Select the system to be tested from the systems menu Select a test Select the desired test 4 3 1 Vehicle Identification The Scanner communicates with the ECMs of the test vehicle and provides vehicle specific data and test results Vehicle identification is the initial step in
5. coooncccccconnncccccncnnnccnnnonononnnnnnononennnonanrnnnnnnnennnnnanennnnnnns 41 Stopping Communication and Exiting the SCANNED ooocccccocccnccccccnnccnnoncncnnncnnnonnconnonnnnonononarononnnos 52 Chapter 5 Scan Module Operation ccccccceesseeeeeeeceeneeeeeeeeeenseeeeeeeeenseeeeeeeennseeeseeeanes 54 OM ONY ca iat out e eine aa acest nega ek aa tot nent ete cate ease ectannent al melee 54 Pairing TAC SCAM MOG UI Brissia italia ie 55 Checking Scan Module Paired Status cccccssssecccseeceeceeseeeeeeeeceeseaaeeeesaeeseeeseegeeessaeeeeesseaass 56 Data Gables COMMCCHON iS es eee eee 57 TOUTS STI A oe et eat Shee ae a ed ial Li tea tte 58 No Communication Message cccccceesceecaeeeeeceeeeeceesesceeseeeeeeeeseeeeeesaeeeeeseeeeeeesaeeeesaaaeeees 58 Signal oss Out Or Range Alani xc ietc20 3 tise tue ida 58 Checking Scan Module Hardware Status ccccoooncnccccoccncononcnnnonnanenonnnnconnonnnnonononncnnnonannnnnos 59 Recovery Prod ett A A eee 61 Updating Scar Module Firmware conosca alice csiads 63 Chapter 6 OBD Direct OperatiOns via india ieee 66 OBD Hc al MEA o oro inodoro acid 67 Global OBD Il COde CHECK ariiraa it liado 67 Glopa OBDICISar CodeS ut dd da 68 Readiness WMIOTINONS asin dd 68 MIE Statusen o e O 69 OB Di Diagnose str a i nica 69 Stat GOMMMUNICal ON ei asa 69 Connector Moma essa A E E EN 73 Manual Protocol Selection ccocoonnnnccconncnnccnncnnnononcnnonnnnconnononcnnnnnnnnnnnnnanc
6. fa File E Figure 12 6 Sample Properties dialog box without the virtual keyboard 3 Type a new name into the field using the virtual keyboard if you want to rename the file 4 Use either the virtual keyboard or the dropdown menus to fill in the Year Make Component and Condition fields 5 Select the OK icon to change the name and return to the previous page The Cancel icon returns you to the previous page without changing the name 12 3 8 More Selecting the More icon opens a dropdown menu with two options e Shortcut creates a shortcut to the highlighted item on the Data Manager main screen A confirmation message displays when this option is selected e Email opens a new e mail message with the selected file attached The diagnostic tool must have an active e mail account to use this feature 133 Data Manager Operations Saved File Structure 12 4 Saved File Structure The Diagnostic Suite automatically creates folders to manage saved files Whenever 60 files are saved into any of the Data Manager menu option folders a new folder is created Folders may contain files for a day week month or a year An older folder when available goes to the next higher level in the files structure menu Figure 12 7 EN gt Data Manager gt C Documents and Settings VordictUseniMy Documents ShopStream Screanshots ETE u Open E New PI A ETT El Week Beginning 2 26 2012 m Week Beginning 3 4 2012 Gl E Older
7. 10 ms 1 z J 4 m gt 00 02 621 E Q si Fat a ap y ja ig n E xo gt x o Active Vehte e LS 2 i H Figure 8 26 Sample 3 Windows display 108 Scope and Multimeter Operations Operations Unit Setup The Unit Setup dialog box allows you to switch between Full Scale or Per Division settings for the trace setup and the display settings Selecting Full Scale configures the units to the full viewing area of the screen while Per Division adjusts the units to a single division one tenth of the screen The selected radio knob on the Units dialog box shows which setting is active Use your finger or the stylus to switch between settings Figure 8 27 Display Layout Liruts Trace Setup gt Full Scale gt Per Division Display Settings gt Full Scale O Per Division E Back Exit 5 Figure 8 27 Sample View Units dialog box Setup Controls Basic tool settings are adjusted here P To adjust setup controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Select Setup from the dialog box A submenu of options displays Back use to return to the Preferences dialog box Units use to set how measurement values display US standard or metric Snapshot use to adjust the percentage of data captured following a trigger event Ignition use to configure the ignition scope for the test vehicle Selecting from the submenu opens a di
8. 20120308 1309 1 jpg a 20120308 1311 1 jpg J 2o120308 1314 1 Jpg E 20120308 1327 1 Jpg E 20120308 1327 2jpg Se aa 20120308 1328 2 jpg ia 20120308 1328 3 jpg El 20120308 1330 1 ina MES 20120308 1330 3 ina Bitmap Viewer Figure 12 7 Sample saved file folder structure 134 Data Manager Operations Scanner DataViewer Operation 12 5 Scanner DataViewer Operation The Scanner DataViewer allows you to review saved scanner data files Figure 12 8 To open saved Scanner data files select the Scanner Data Folder menu option from the Data Manager main menu Scanner DataViewer Opens pids scm scs scp and spm file extensions 2 3 a Fil View Tools Help Ly EAST QHide WReset 1 M2 FO FO Bs 138 5174 y Bis Scale ti Sweep complete List Custom List 10 Name B ENGINE SPEED IGNITION Ty ng yueih in 8 1 Menu bar 2 Display toolbar 3 Graph display 4 Properties icon 5 Vertical Scroll bar 6 Zoom controls 7 Slider bar 8 Navigation toolbar 9 Parameter text list 10 Parameter configuration tabs Figure 12 8 Scanner Data Viewer 135 Data Manager Operations Scanner DataViewer Operation 12 5 1 Menu Bar The menu bar at the top of the screen contains the File View Tools and Help menus File Menu The File menu offers the following selections Figure 12 9 View Tools Help Load Print Graphis Graph s Print Preview E
9. Back icon 8 Exit icon Figure 8 17 Traces dialog box 4 Select the Trace Probe icon to open the menu 5 Highlight a probe on the list and select OK to close the window 6 Select the Trace Scale icon to adjust the vertical scale of the display A dropdown menu opens Menu options vary depending upon which test lead is selected 7 Select a trace scale option then close the window Select or deselect the trace characteristic items as needed Displayed this trace is on screen when checked and not visible when not checked Inverted signal polarity is reversed when checked normal when not checked Coupling AC check when sampling an AC signal uncheck for DC signals Peak Detect use when trying to capture a fast event or signal glitch Filter use when radio frequency interference RFI may be disrupting the signal 9 The scope samples the signal and internally calculates the best way to display it when Auto Find is selected A scale and the vertical position for the zero line of the trace that allows the whole waveform to fit on the screen is established when Auto Find is selected If Auto Find is selected on the trigger channel it also sets the trigger level halfway between the minimum and maximum value of the sampled signal to provide a stable waveform 10 The baseline position is the zero line of the trace use the slider and arrows to adjust it 11 Select Back to return to the Preferences dialog box or select Exit to cl
10. Basic Operation and Navigation Wi Fi Setup GQ Taking pictures 1 Press the Shortcut S Button and choose Camera from the menu 2 Focus the image to be captured in the view finder 3 Press the Photo icon The view finder now shows the captured picture 4 Select Save to save the image or Delete to delete it 5 Select Exit from the live view to close the camera application 3 6 2 Viewing Pictures 3 7 Photographs are stored on the hard drive and can be retrieved two ways From the Diagnostic Suite select Data Manager from the Home screen then open the Camera Folder From the desktop select My Documents gt ShopStream gt Camera Folder Wi Fi Setup Certain applications in the ShopStream Diagnostic Suite require wireless Internet connection The wireless network connection status icon is typically available from the Windows taskbar notification area and can be used to access the wireless network connection setup Refer to Windows user documentation for wireless network setup instructions 24 Scanner Function The Scanner function allows your Diagnostic Tool to communicate with the electronic control modules ECMs of the vehicle being serviced This allows you to perform tests view diagnostic trouble codes DTCs and view live data parameters from various vehicle systems such as the engine transmission antilock brake system ABS and more 4 1 Demonstration Program A Scanner demonstration program is provided t
11. For additional information refer to Important Important indicates a situation which if not avoided may result in damage to the test equipment or vehicle Example IMPORTANT Disconnecting the USB cable during vehicle communication can cause damage to the ECM Procedures An arrow icon indicates a procedure Example To change screen views 1 Select View The dropdown menu displays 2 Select an option from the menu The screen layout changes to the format you selected 1 1 6 Hyperlinks Hyperlinks or links that take you to other related articles procedures and illustrations are available in electronic documents Blue colored text indicates a selectable hyperlink Example IMPORTANT Read all applicable Safety Information before using this tool 1 1 7 Tool Help To display help topics for this tool select a help option from the Help menu Introduction This chapter introduces the basic features of the Diagnostic Tool including the control buttons data ports battery pack and power sources Your Diagnostic Tool is a specialized personal automotive diagnostic solution that combines information with test instrumentation to help you diagnose symptoms codes and complaints quickly and efficiently There are three main components to the system e Diagnostic Tool central processor and monitor for the system e Scope Module device for sampling circuits and signals e Scan Module wireless device for acc
12. Multimeter Module Display Nr Weight including battery pack and Scope 4 40 Ib 2 00 kg Multimeter Module Operating Temperature At 0 to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions Introduction Features and Specifications Built in Stand The built in stand extends from the back of the Diagnostic Tool to allow hands free viewing The stand clips into the Diagnostic Tool for storage and pivots out so the display is at a 45 degree angle when in use Power Sources Your Diagnostic Tool can receive power from any of the following sources e Internal Battery Pack e AC DC Power Supply e Vehicle Power e Docking Station Optional Internal Battery Pack The Diagnostic Tool can be powered from the internal rechargeable battery pack A fully charged standard battery pack provides sufficient power for about 5 hours of continuous operation The LED backlit power button indicates the battery status AC DC Power Supply The Diagnostic Tool can be powered from a standard AC outlet using the AC DC power supply When connected to the Diagnostic Tool the AC DC power supply also recharges the internal rechargeable battery pack Vehicle Power The
13. Veils Edge User Manual ZEEMS330A Rev B Legal Information Trademarks Snap on ShopStream Connect SureTrack Fast Track Troubleshooter ProDemand ShopKey Pro and VERUS are trademarks registered in the United States and other countries of Snap on Incorporated All other marks are trademarks or registered trademarks of their respective holders The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Snap on Incorporated is under license Copyright Information 2015 Snap on Incorporated All rights reserved Disclaimer of Warranties and Limitation of Liabilities All pictures and illustrations shown are for reference purposes only All information specifications and illustrations in this manual are based on the latest information available at the time of printing and are subject to change without notice While the authors have taken due care in the preparation of this manual nothing contained herein e Modifies or alters in any way the standard terms and conditions of the purchase lease or rental agreement under the terms of which the equipment to which this manual relates was acquired e Increases in any way the liability to the customer or to third parties Snap on reserves the right to make changes at any time without notice IMPORTANT Before operating or maintaining this unit please read this manual carefully paying extra attention to the safety war
14. displays the VIN 0A Emissions Related Fault with Permanent Status displays a record of permanent codes Troubleshooter Fast Track Troubleshooter is a database of experience based information of validated real world repair strategies that have been compiled by top notch technicians Troubleshooter simplifies the diagnosis process as it contains information on virtually all common diagnostic trouble code DTC problems and driveability symptoms Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem The tips are vehicle specific which means only tips that relate to the identified vehicle are presented Selecting opens a menu that may include e Code Tips provides detailed information on setting conditions testing and interpreting test results for specific codes e Symptom Tips provides diagnostic tests and procedures based on vehicle operation e Time Savers provides supplemental information such as firing order and 1 cylinder location that may be needed to make a diagnosis e Common Problems provides advice and remedies for certain pattern failures that have been experienced on vehicles of the same model e Tests and Procedures explains how to perform certain tests on the specific test vehicle Some tips provide specifications and installation information as well e Fast Track Data
15. e You selected a system for testing that the vehicle is not equipped with such as ABS e There is a loose connection e There is a blown vehicle fuse e There is a wiring fault on the vehicle or in the data cable or adapter e There is a circuit fault in the data cable Personality Key or adapter e Incorrect vehicle identification was entered Refer to the Vehicle Communication Software manuals for manufacturer specific troubleshooting information 5 5 2 Signal Loss Out of Range Alarm A signal lost due to moving the diagnostic tool out of range of the Scan Module will automatically restore itself when the diagnostic tool is brought closer to the Scan Module The Scan Module will sound an audible tone when the signal is lost 58 Scan Module Operation Troubleshooting 5 5 3 Checking Scan Module Hardware Status Verifying the Hardware Status is always the first step in troubleshooting a wireless connection Issue The Hardware Status indicators in the lower right corner of the Home screen provide a quick reference to wireless operations The background color of the status indicator icon represents the condition of the wireless connectivity to that device Icon status is shown in the table below Hardware Background m Micon Paan Condon Aton OO Pair the Scan Module to the diagnostic tool See Not Paired Pairing The Scan Module on page 55 for instructions You may have moved out of range Move the Paired but Not dia
16. 118 TSB Technical Service Bulletins P Using the TSB function 1 Available information e g Technical Service Bulletins and recalls is displayed in a list Figure 10 3 Recalls and other safety related documents are typically displayed at the top of the list by category TSBs and other service related information are categorized by system and components Select a category from the list or perform a search using keywords 2 Recalls 3 AA Compressor 15 T Accestones E Equipmeni 4 Acceisone Conia Syaens 22 Accessory Dre Betts 1 Anti or ag 5 Anti Theft Syiar 14 Atomii HVAL System 22 Atomai Trans 4 1 Andar Emasion Control Syoterns 10 Aude Shalts i Body Electoral 6 Body interwr 14 Brakes Control Systems 6 Charging Systems 6 Colman Aa 11 Figure 10 3 Typical TSB list display 1 Search Box 2 Recalls 3 Categorized TSB Information When a category is selected the results links are displayed Figure 10 4 A description publish date and OEM reference number are provided for reference Automat Trans 71 Auumiliany Ermetsion Control Sister 2 Hines Superchargers amp Turbochargers 1 Body Imay 21 CEM Rel Tiida Pub Date Cooling System Mechanical 3 CEMRet Title Pub Date Dirieshan A Unmwercal Jonas 1 Encarna Control Systems 8 Enertainment Siem 5 aed AAM 1500 Figure 10 4 Typical TSB link displayed 119 TSB
17. Connect Low amp Probe to Ch 1 20A Scale TOOM VAMP yellow banana jack and to GND input Low Amp Probe 40A scale 10mV Amp black banana jack 60A scale 10mV Amp See NOTE eae Table 8 3 Digital Multimeter Accuracy Comments Channel 1 input is referenced to common Signal Measurement Ch 1 yellow banana jack ground GND black banana jack VDC Full Scale 75VDC Do not measure greater than 75VDC VAC Full Scale 50VAC Do not measure greater than 50VAC rms Signal Measurement 10 MOhm Input Impedance wall Measurement Ch 3 blue banana jack Diode Test ae Ch 4 red banana jack Continuity Test Ohms 40 Ohm 4 MOhm Fixed scales or Auto Ranging Glich capture Approximately 50 uS ooo Diode Test 2 V Scale oo NOTE 200V to 400V scales are not to be used to measure signals greater than 50VAC rms or 75VDC IMPORTANT Do not use the Low Amp Probe to measure current on conductors at a potential greater than 46VAC peak or 70VDC 8 3 2 Leads Probes and Adapters The Scope Module uses standard safety banana plugs that are compatible with many accessories The various leads probes clips and adapters that are supplied with or available as optional equipment are explained in this section IMPORTANT When removing leads from their sockets do not pull on the wire because it can damage the leads Pull on the plug 89 Scope and Multimeter Operations Getting Started Channel 1 Lead Y EE
18. Option details are explained below Four options are available on the submenu Display use to adjust what information displays and how it appears Layout use to set how many traces display and how they display on the screen Units use to adjust time and voltage interval settings Back use to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Display Settings Selecting Display from the View submenu opens the Display dialog box Figure 8 20 Display Layout Units O Show RPM Show Digital KV OU Show Grid O Invert Colors 3 Back Figure 8 20 Sample Display dialog box 105 Scope and Multimeter Operations Operations The following options are available from the Display dialog box e Show RPM adds an engine speed field at the top of the screen Figure 8 21 pf Setup Data A A File dy Print A Power Off RPM 0 10 ms Figure 8 21 Sample Show RPM selected e Show Digital KV available only in ignition scope displays digital kilovolt readings rather than waveforms on the screen Figure 8 22 gt Scope Multimeter gt Ignition Scope gt Superimposed Back ap Setup gt Data AL Cursors i Refresh File y Print Xo Power Of Finng kV Fv Spark kV Sk Spark Duration Burn Actual i Max Actual din Max Actual Actual Min Wax Actual hali bla Actual Figure 8 22 Sample Show Digital KV selecte
19. and choose to re start the download again the download will start from the beginning 4 Once the download completes it must be installed See the applicable instructions for Installing Software Updates on page 175 or Installing Software Upgrades on page 177 For SST program updates only if you have the Automatic Update setting on the update will be installed automatically See Automatic Update setting in Basic Operation on page 171 for additional information If you have the Automatic Update setting off the SST program must be manually installed See Installing Software Updates on page 175 NOTE If the Internet connection is interrupted during a download the download is suspended and a network unavailable message displays The message disappears and the download resumes automatically once the Internet connection is restored 16 3 Installing Software Updates When a software update is ready for installation an installation update message will appear Figure 16 6 You can select the message or the SST icon from the system tray at anytime to start the software update installation process i ShopStream Update Tool E Critical update available Click here to install 6 CSO SMS A 6 07PM Figure 16 6 Typical update installation message NOTE If applicable before installing a software update have your Scan Module and USB cable available The software update may include Scan Module firmware updates that n
20. by selecting and dragging Use the scroll bar right side to vertically scroll through the parameter list and graphs Exit Hide Reset M1 M2 Ms M4 Bc Mo Ms Miz Pro gt Scale 1 Sweep File View Tool Help Complete List Custom List ENGINE SPEEL o Min 755 Max 3274 Current 2883 I Name J Dd 4 ENGINE SPEED BRA CEL 20 J IGNITION 1 V 137 Engine muc Mm j Transmission OSS 200 4 y E d A 4 R SW B mo a TR SW F 00 A 1 Cursor 2 Scroll bar 3 Slider bar Figure 12 17 141 Data Manager Operations Scanner DataViewer Operation 12 5 4 Customizing the Display The parameter text list left side displays parameter names and current values The display can be customized by selecting and dragging parameters from the text list or graph display to a different location in the text list or in the graph display Figure 12 18 The highlighted parameters in the text list indicate which parameters are displayed as graphs NOTE The parameter text list is sortable by name and value Select Name or Value at the top of the list to change the sorted view File View Tool Help gt Ml Eext O Hide WrReset M1 M2 Bs Hs Bs Mo Bs Biz M6 gt scale 2 Sweep z ENGINE DEEP Complete List Custom List ENGINE SPEED M s Min 755 Mex 12 4 Curren 28 0 Ta i Valis ENGINE SPEED 2883 k i T 2000 gi l y T i r i 1 1 j f i f we j i 1 A A AA
21. AA 1 x i a oo E Ti mi i Fi Ti ao E pa a fa e y iv ine ah 7 p rm wr a ow Sl E z j LF T Mir 136 Mee 138 Gumeni 137 Figure 12 18 142 Data Manager Operations Scanner DataViewer Operation 12 5 5 Customizing the Parameter List 1 The parameter configuration tabs allow you to choose between displaying all available parameters Complete List or only those from a Custom List Figure 12 19 P To customize the parameter list 1 Select the Custom List tab Figure 12 19 2 Select Edit List in the custom window ll File View Tools Help Lo Exit Hide e AL Ms Mi2 M16 Scale t Sweep 1 Complete List Custom List Eda Lisi 1 Edit List 2 Custom List tab Figure 12 19 143 Data Manager Operations Saving Files 12 6 12 7 A list of available parameters displays Figure 12 20 3 Select the parameters to include in your custom list Select All and Deselect All controls are also available to assist in the selection process Save Exit D ENG SPD IGN ADVANCE INJ mS CALC LOAD VEH LOAD MAF g s VEHICLE SPD mph COOLANT TEMP F INTAKE AIR F THROTL POS 02S B1 S2 V 025 B2 S2 V AFS B1 S1 V i AFS B2 S1 V SHORT FT 1 LONG FT 1 SHORT FT 2 LONG FT 2 FUEL SYS1 FUEL SYS2 O2FT B1 S2 O2FT B2 S2 AF FT B1 S1 AF FT B2 S1 STARTER SIG P S PRESS SW P S SIGNAL
22. Allows you to simultaneously view up to 16 data graphs at a time Exit Graph View 27 Scanner Function Table 4 1 Scanner toolbar icons sheet 2 of 2 DCI IO emaion gt Scale Basic Operation and Navigation Saves a copy of the current frame of data that can be viewed using Data Manager Opens a standard Windows Print dialog box for saving a print copy of the current frame of data Opens a dropdown menu of the additional options shown below Switches the scale values displayed along the left hand side of the graphs on and off Switches the sweep values displayed at the base of the graphs on and off The Scanner toolbar is used to configure certain aspects of the displayed data and to exit The following sections explain how to use the toolbar Custom The Custom icon on the Scanner Toolbar is used to determine which specific parameters display Minimizing the number of parameters on the data list allows you to focus on any suspicious or symptom specific data parameters You can add or remove most parameters from the list Any parameter that has a lock icon next to it cannot be removed from the list IMPORTANT Limiting the number of parameters that display allows for a faster refresh rate of the data A smaller data lists also reduces the amount of memory used for saved files P To create a custom data list 1 Select Custom on the Scanner Toolbar The parameter selection dialog box with all
23. Bluetooth Discovery mode is inactive Figure 14 6 Once the M2 Scope Meter is initially paired with the diagnostic tool additional pairing is not necessary Although the discovery mode has been disabled the two paired devices automatically seek and find each other when they are both powered on The M2 Scope Meter becomes invisible to other Bluetooth devices whenever Bluetooth Discovery is disabled 149 System Settings Operations Paired Devices 5V Div Figure 14 6 Bluetooth Discovery shown disabled off 14 1 5 M2 Scope Meter Hardware Status Indicators The Hardware Status indicators in the lower right corner of the Home screen provide a quick reference to the M2 operation status The background color of the status indicator icon represents the condition of the wireless connectivity Icon status is shown in the table below Hardware Background ane ME Condition ation O M2 Scope Meter Pair the M2 to the diagnostic tool See Paring E gt Not Paired the M2 Scope Meter Optional Equipment on page 147 for instructions Paired but Not Communicating You may have moved out of range Move the M2 closer to the diagnostic tool to reestablish communications Paired and Hardware status is good and Bluetooth is Communicating communicating 150 System Settings Operations Shop Information 14 2 Shop Information This option allows you to add personalized shop information that can be included on printed
24. Connect test leads Yellow injector signal Black known good around As load changes injector on time will change View Meter Lab Scope should be used to check waveform signature integnty injector may be conventional sample shown View Meter Or injector may be peak and hold sample shown View Meter Figure 7 8 Sample Test screen 4 Gesture sweep to view any additional information 5 Select Back at any time to return to the previous screen or select Exit to return to the main component menu Hyperlinks Guided component test screens contain hyperlinks that can either take you to another page containing additional information or open an additional window on top of the current screen Hyperlinks display as icons Common hyperlinks are View Meter opens a live meter set up to perform the test in the lower portion of the screen Figure 7 9 Once the meter view is open the Guided Component Test toolbar at the top of the screen is replaced by the Scope Multimeter toolbar which allows you to make adjustments to the settings See Scope Multimeter Toolbar on page 95 for details Show More Information advances to a new screen with more detailed information about a particular test select Back to return to the test screen 82 Guided Component Test Operations Operations View Meter A Meter icon which is only available in the Guided Component Test view meter mode appears on the upper toolbar Fi
25. Connect the square end of the USB cable to the jack on the Scope Module NOTE When used remotely the M4 must be connected to the lower black USB jack on the diagnostic tool The upper blue USB jack should not be used for M4 operation 5 Connect the rectangular end of the USB cable to the lower black USB port on the Diagnostic Tool The Scope Module is now ready for remote use 86 Scope and Multimeter Operations M4 Scope Module Pairing 8 2 M4 Scope Module Pairing When the M4 Scope Module is connected either by USB cable or in it s docking station on the rear of the diagnostic tool it automatically pairs with the diagnostic tool using the USB connection P To check the paired status of the M4 Scope Module 1 Select System Settings gt Paired Devices The paired devices screen opens Figure 8 3 The Paired Devices screen lists all of the devices paired to the diagnostic tool and also indicates whether or not there is active communication occurring The M4 Scope Module will be listed as SCOPE MODULE M4 or similar E gt System Settings gt Paired Dovices Paired Devices SCANMODULE4 E SCOPE MODULE M4 Figure 8 3 Typical Paired Devices screen 8 2 1 M4 Scope Module Hardware Status Indicators The Hardware Status indicators in the lower right corner of the Home screen provide a quick reference to the M4 operation status The background color of the status indicator icon represents the condition of
26. DC power supply to the diagnostic tool 2 Turn on the diagnostic tool 3 Connect the Scan Module to the diagnostic tool as follows Figure 5 10 NOTE The Scan Module and diagnostic tool must be connected with the USB cable during the update process The Scan Module DLC must be disconnected from a vehicle during the update process a From the bottom of the Scan Module gently lift up and out on the sides of the handgrip to free it from housing b Open the hinged cover on the base of the Scan Module to expose the USB jack c Plug the small end of the USB cable into the USB jack on the Scan Module d Plug the large end of the USB cable into one of the USB jacks on the side of the diagnostic tool 63 Scan Module Operation Updating Scan Module Firmware NOTE O When connected the scan module USB connection status icon background color will change from gray to green 1 Hinged cover 2 USB jack Figure 5 10 Scan Module USB jack 4 Select Scanner from the diagnostic tool Home screen 5 Select OK when the update available message displays Figure 5 9 The update begins and installation progress is tracked on the screen Figure 5 11 ae gt System Settings gt Paired Devices Updating Scanner Module Please wall Downloading SM3 Application EEE Overall Progress Figure 5 11 Sample update in progress screen 64 Scan Module Operation Updating Scan Module Firmware A successfully updated m
27. EAGLE FORD GMC HUMMER JEEP LINCOLN MERCURY SATURN OLDSMOBILE PLYMOUTH PONTIAC Figure 7 1 Sample manufacturer list P To configure a favorites list 1 Select Configure Favorites on the toolbar A list of selectable manufacturers displays Ey gt Guided Component Tests gt Vehicle Selection Finished Alfa Romeo American Motors Audi Acura i BMW Cadillac Checker Chrysler Daewoo Daihatsu Demonstration Austin Chevrolet Dodge Eagle Fiat Ford Geo GMC Hummer Honda Hyundai Infiniti international Isuzu Jaguar Kia Lancia Land Rover Lexus Lincoln Mercedes Benz Mercury Merkur Mitsubishi Figure 7 2 Sample Configure Favorites screen 2 Select each manufacturer you want to include selected manufactures are highlighted 17 Guided Component Test Operations Vehicle Identification NOTE O Manufacturers appear on the favorites list in the order in which they are selected Therefore if you select the makes you work on most frequently first they will appear at the top of the list 3 4 O Select Finished on the toolbar once your selections have been made The screen returns to the manufacturer list but only the makes you selected display Note the Favorites toolbar selec
28. Firing Order lf testing an Other system select the RPM Factor Scroll through the list of available choices using the up and down arrows below the displayed firing order or RPM factor This step also varies depending upon the type of ignition system Ona Standard or Direct system choose between Coil and Plug for the Number 1 Trigger On a waste Spark system select the polarity of the firings using the and arrow icons Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Data The Data icon on the toolbar switches the trace details information at the base of the screen through three states as previously explained in Trace Details on page 96 Cursor Controls Select Cursors from the toolbar to open the Cursors dialog box Figure 8 31 ope Moltmeter Comers Cursor 1 Position gt a mmm E E E E A A A n mz a 19 55 mst AS l a e e e e EA Cursor 2 Position rr 40 07 m s e eee 1 Cursor 1 controls 2 Cursor 2 controls 3 Show or Hide icon 4 Back icon 112 Scope and Multimeter Operations Operations Figure 8 31 Cursor controls Cursor 1 the top slider and arrows is the left hand cursor on the screen Cursor 2 the lower set of controls is the right hand cursor on the screen Drag the slider or select the arrows to position the cursors Each tap of the stylus moves the cursor incrementally in the direction of th
29. Information provides data link connector DLC location details for most models e Manual Protocol Selection allows you to select which protocol to use 6 2 1 Start Communication Use the following procedure to conduct an OBD Direct test session P To perform an OBD Direct Test 1 Select Start Communications from the OBD Direct menu A generic connection message displays Figure 6 4 connect the Scan Module to the test vehicle as instructed ere gt Scanner gt System Menu e Continue Exit Figure 6 4 Sample generic connection message 2 Select Continue 69 OBD Direct Operations OBD Diagnose A communications message that shows how many ECMs were detected which ECM is communicating and which communication protocol is being used displays Figure 6 5 elt gt Scanner gt Start Communication ECU Protocol Information Number Of Detected ECU s 1 Active Protocol SAE J1850 VPVV ID 511 Engine Controller Figure 6 5 Sample communication message 3 Select Continue and a menu of available tests displays Figure 6 6 EP ar T gt Scanner gt Start Communication E Back Select Service Readiness Monitors MIL Status Fast Track Troubleshooter 02 Display Freeze Frame Data 01 Display Current Data 03 Display Trouble Codes 04 Clear Emissions Related Data 05 06 07 Display Test Param Results 08 Request Control On Board Sys
30. My Documents gt ShopStream folder which is the Data Manager main screen The information panel on the lower left portion of the screen shows a summary of the saved file when available and the preview panel on the lower right displays an image if the selected file is a graphic 0 gt Data Manager gt C Documents and Sottings VordictUsenMy Documents ShopStream ee ne Up Gt Open Z Mar ip Delete fe Rename Savi pF Propertias El CTM Data Folder A Sample Files Ls Scanner Data Folder A Screenshots fi Camera Folder El Scope Multimeter Data Folder Information Bitmap Viewer Sample Files 1 Data Manager Toolbar 2 Folders Panel 3 Preview Panel 4 Information Panel Figure 12 1 Sample Data Manager main screen The main screen includes folders for saved files from the various modules e Camera Folder contains photographs taken with the built in camera e CTM Data Folder contains files saved while working in the Guided Component Test module e Sample Files contains an assortment of example saved data files e Scanner Data Folder contains files saved while working in the Scanner function See Scanner DataViewer Operation on page 135 e Scope Multimeter Data Folder contains files saved while working with the Scope Multimeter e Screenshots contains images saved by pressing the Shortcut S button 127 Data Manager Op
31. Operation and Navigation This chapter describes the basic operation and navigation of the Diagnostic Tool 3 1 Turning On Off Sleep Mode and Emergency Shutdown The following sections describe how to turn the Diagnostic Tool on and off use Sleep Mode and perform an emergency shutdown Before using the Diagnostic Tool make sure the battery is fully charged or is connected to an AC DC power supply see Power Sources on page 6 3 1 1 Turning On Press and release the Power button Figure 2 1 to switch the Diagnostic Tool on The system boots up then opens the Home screen Figure 3 4 Table 3 1 Power button Description Power Button LED Turns the Diagnostic Tool on See LED Indicator on page 15 for Indicator LED indicator information 3 1 2 Turning Off IMPORTANT All vehicle communication must be terminated BEFORE turning offthe Diagnostic Tool A warning message displays if you attempt to turn the Diagnostic Tool off while communicating with the vehicle Forcing a shut down while communicating may lead to ECM problems on some vehicles Never disconnect the Data Cable when the Diagnostic Tool is communicating with the vehicle ECM Before turning the Diagnostic Tool off it is highly recommended to back up personal and saved data to a USB mass storage device on a regular basis to prevent loss in the event of system corruption or hard disk drive failure GQ To turn off the Diagnostic Tool 1 Navigate to the Home screen
32. PAs Select All Fi DeselectAll Figure 12 20 Creating a custom parameter list 4 Select Save amp Exit to close the window Only the parameters selected in your custom list are displayed Saving Files As mentioned in the beginning of this section the data and image files in the Data Manager folders are also accessible from the Windows My Documents gt ShopStream folder You may access copy or move the files you save in the ShopStream Diagnostic Suite program from the Windows My Documents gt ShopStream folder at anytime The files may also be transfered to portable USB drives and then transfered to your PC All copy move and save functions are accomplished using standard Windows operations Camera images and screenshots are saved as JPEG files and are viewable on most PCs Data files are saved using propriety file extensions and are not viewable on a PC An alternative viewing method can be used to view select data files on a PC see ShopStream Connect on page 144 ShopStream Connect Data files saved on your diagnostic tool are designed and intended to be reviewed using the Data Manager functions as described earlier in this section An alternative method can be used to review select data files on a PC using ShopStream Connect ShopStream Connect is PC based program that allows you to manage and view data files on a PC ShopStream Connect is a free program available for download at http diagnostics snapon com ssc See the
33. Select the Exit icon From the Windows desktop open the Windows Start menu Select Turn Off Computer Select Turn Off in the dialog box The open programs close and the power turns off Pe hf 11 Basic Operation and Navigation Turning On Off Sleep Mode and Emergency Shutdown 3 1 3 Sleep Mode The Windows operating system uses Sleep Mode to conserve power by stopping all processes and turning off the display screen while keeping the diagnostic tool on and your open applications active When you are ready to resume work the diagnostic tool can be started up again quickly from the same screen it was on previous to going to sleep Sleep Mode settings can be found in Windows Control Panel gt Power Options For additional information refer to Windows 7 user documentation IMPORTANT It is recommended that you terminate any current vehicle communication and save any open working files or data before entering Sleep Mode to avoid any ECM problems on some vehicles or data loss from any unforeseen circumstances e g power loss P To enter Sleep Mode e Press and release the Power button The display screen will turn off and the LED backlit power button will light up red blinking on and off at two second intervals P To exit Sleep Mode wake up 1 Press and release the Power button The display screen will turn on and resume the last open application Depending on settings you may need to select your user ID icon to open the
34. Technical Service Bulletins 2 Select a link to display service information Figure 10 5 Use the scrollbar to view all the contents of the window Selecting Print displays the contents in a print preview window Figure 10 6 j eN gt TSB Entr sen bers ar T E hurbi a A e a Pi MS Po0520 ENGINE OIL PRESSURE SENSOR CIRCUIT wy H TECHNICAL SERVICE BULLETIN Rel mence Manba 18 034 14 REY AL Date of lssue July 15 2014 A CHRYSLER 2013 2014 Dan PF Charger LO 300 LX Challenger LE 200 Avenger 45 Town amp Country Grand Cannan RT Grand Cheroles WE Durango WE 4 1500 DS Ram 2500 0 Ram 3500 Pickup Da Ram 3500 Cib Chassis DO Joumey JO Wrangler JK Wiper ZD 2014 Ram 4500 5500 Cab Chassis Proflaster VF Cherokee RL GROUP Wehice Peronrance Ssuperceded Bulbetin s 18 034 14 Cate of issue June 6 2014 tl j E ari rs eae 4 x ri MOTE THiS BULLE TNN UPERSEDES SEAVLE SULLEN TE 03d id OUT JORNE 6 2014 WACH 5 AETERNE E Ta SAS TERSAS SHOULD BE REMOVED FROM POUS PILES ALL REVIACAS She AGALUGHTEL A EA SUBJECT Ex gt Extenor Lights 1 Front Suspension 1 Fuel System 11 Gauges 5 nstuenen Panes 8 Heatiights 2 a DT ES ae Figure 10 5 Typical TSB display window Typical TSB information may include Effected vehicles Service notes Symptoms and Conditions Diagnosis and Repair Procedures Parts Required Time Allowances Print 3014 RAM 1500 SLT P0520
35. access Figure 2 4 Scan Module Introduction Features and Specifications Wireless Communication The Scan Module is a wireless communications device that transmits vehicle data to the Diagnostic Tool without a physical connection A signal lost due to moving out of range automatically restores itself when the Diagnostic Tool is brought closer to the Scan Module The Scanner sounds a tone when the signal is lost Technical Specifications Item Description Specification Wireless Bluetooth 2 1 Technology USB Power 5V 500mA Data Cable Connector 8V to 32V Maximum 12 Watts Power Width 8 04 in 204 3 mm Height 3820 07 1 66 in 42 1 mm Weight 0 9 Ib 0 408 kg Operating Temperature At 0 to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions Power Sources The Scan Module operates on 12V or 24V vehicle power which it receives through the data cable connector The Scan Module powers on whenever it is connected to an OBD II EOBD compliant data link connector DLC For non OBD II EOBD compliant vehicles the Scan Module can be powered from a suitable power port on the test vehicle using the auxiliary power cable supplied with your kit 10 Basic
36. cura Caaias Chevrotet ES onemoo code Foa MMMM verse Hummer O AC CE O see ras ja aa aa ae Mercury Mitsubishi Nissan Didsmobile E Plymouth Pontiac Pontiac a eee a ct M e Heo Aettee Vehicle Figure 10 7 Typical Configure favorites window 121 11 1 Vehicle History Operations Vehicle History refers to any work in progress such as a repair order estimate or invoice that has customer vehicle and repair information for a vehicle in your shop The Vehicle History is the starting point for using the diagnostic tool The Scanner and Guided Component Test software gets vehicle information from the Vehicle History and can only start after a Vehicle History is opened Screen Layout There are two main parts to the Vehicle History screen Vehicle History 1 a ES Activate BA View MW Oelete 2009 Ford Focus 2008 Volvo S40 2004 Mercedes Ben 2006 BMW 323i 2 2002 Nissan Sentra 2004 Volkswagen GTI 2008 Land Rover Ra 2008 2007 Jaguar S Type 2007 2005 Honda Civic 2005 2007 Mercedes Ben 2007 12008 Ford Focus 2008 Search Volvo Mey Show All aP Settings SubModel Mercedes Benz BMW Nissan Volkswagen Land Rover Jaguar Honda Mercedes Benz Sentra GTI Range Rover Sport S Type Civic C230 Focus 1 Vehicle History Toolbar lets you manage the vehicle data 2 Main Body l
37. data files Selecting opens a form that can be filled in using the virtual keyboard Select OK when the form is complete and the information is saved P To add Shop Information 1 From the Home screen select System Settings 2 From the System Settings menu select Shop Information The Shop Information dialog box opens Figure 14 7 ae gt System Settings gt Shop Information A OK w Cancel Shop Name Shop Address City State Zip Shop Phone Shop Fax Slogan Comment Manager Name Manager Title Email Web Page Figure 14 7 Sample Shop Information dialog box 3 Select within any of the information fields and the virtual keyboard opens 4 Use the virtual keyboard to fill in the Shop Information form As an alternative you can connect a USB keyboard to a USB jack on the diagnostic tool and use it to enter information into the form NOTE O The screen does nat scroll Use the Top and Bottom icons on the right side of the virtual keyboard relocate the keyboard on the screen so that you can complete the form Figure 14 8 151 System Settings Operations Shop Information Comment Manager Name Manager Title Email Web Page Figure 14 8 Virtual keyboard Top and Bottom icons 5 Close the virtual keyboard and review the information once all the fields have been filled in 6 Select OK from the toolbar to save the Shop Information or Cancel to close the Shop Information dialog box without saving The Shop Inf
38. during Custom a o the functional test E Switches an item to low or off or incrementally Minus i reduces a variable signal Plus Switches an item to high or on or incrementally increases a variable signal 50 Scanner Function O Scanner Operation Generic Functions The Generic Functions selection opens a menu of available OBD II EOBD functions on 1996 and newer vehicles For additional information on generic functions refer to the Global OBD Vehicle Communications Software Manual Menu options typically include e MIL Status displays the ID and status of the Malfunction Indicator Lamp MIL e Fast Track Troubleshooter displays a menu of available experience based tests and tips e Readiness Monitors displays the status of the OBD II EOBD required monitors 01 Display Current Data displays a screen containing Generic OBD PID data 02 Freeze Frame displays data stored in ECM memory when a DTC is set 05 Oxygen Sensor Monitoring displays on board oxygen sensor monitoring test results 06 On Board Monitored Systems displays the status of system monitors 08 Request Control of On Board System establishes bidirectional ECM communication 09 Calibration Identification displays the ECM calibration identification numbers 09 Calibration Verification Number displays the ECM calibration 09 In Use Performance Tracking displays a monitoring conditions report 09 Vehicle Identification Number
39. during testing Exit all tests before disconnecting the test cable or turning off the tool 52 Scanner Function Stopping Communication and Exiting the Scanner P To exit Scanner and disconnect from a vehicle When disconnecting the Diagnostic Tool from the vehicle make sure the Scanner software is not communicating with the vehicle 1 From a codes or data display screen select the Exit icon on the upper toolbar Figure 4 30 Exit icon The screen goes to the codes or data menu 2 Select the Back icon on the upper toolbar Back Figure 4 31 Back icon The screen goes to the system menu 3 Select the Back icon on the upper toolbar A stopping communication message briefly displays followed by the systems menu 4 Select the Change Vehicle icon on the Toolbar Figure 4 32 Change Vehicle icon The vehicle description on the toolbar should now read No Active Vehicle 5 Select the Home icon on the Toolbar Figure 4 33 Home icon The Home screen displays 6 Disconnect the data cable from the vehicle diagnostic connector 53 9 1 Scan Module Operation This chapter describes the connection operation troubleshooting and updating of the Scan Module Overview The Scan Module is a wireless device that is connected to the vehicle and transmits vehicle data to the diagnostic tool The Scan Module operates on 12 or 24VDC vehicle power supplied through the vehicle s data link connector
40. e Displayed trace settings are displayed in this mode e Expanded trace settings are displayed in a larger format in this mode e Off trace settings are not displayed in this mode Adjustments are made by selecting the item to be changed on the touch screen A dash indicates a function that is not selected and an icon indicates an active function Figure 8 15 DOG a O Og Ad gt Scope Multimeter gt Lab Scope gt 4 hannel Lb Scope 4 pp Setup a all pra tl Refresh S Poi Power OF A a G 2 s P y 5 7 _Profile Channel Probe Pea petect filter inverted _ Youpling AY j Scale dope er 1 Ha 20 Y er e CP O 0 00 02 621 EE 4 as ME A h adi rae 1 Peak Detect on 2 Filter on 3 Inverted trace 4 Coupling AC on 5 Sweep setting 6 Trigger setup 7 Trigger set on the rising slope Figure 8 15 Sample data detail display 96 Scope and Multimeter Operations Navigation The following trace adjustments and settings are available Profile switches the trace for the selected channel on and off Channel opens a dialog box that allows you to configure the trace setup see Trace Controls on page 101 for details Probe opens a dialog box that allows you to select the type of test probe being used Peak Detect maximizes the signal sampling rate in order to capture fast events such as spikes glitches and other anomalies that may normally be undetected Filter smoo
41. following Related Tips opens a list of tips that may include information that is related to the current DTC Figure 15 8 WEY gt Scanner gt Engine gt Codes Sure Track Back Y Fixit F RelatedTips Y RealFixes MM Repair Information 5 Sure Tfack gt Related Tips 2 Resu k Related Tips P0113 UTC sets Conditions for Running the OTE 1 POIO FOTO POVOS PONY POTIS PONES P02 UTC sets Conditions for Running the DTC 1 POUT POTO2 PODS PONT PUTTS PUNS 175 _ cause anch condition and set this DTC Reter to PMOI Use a Scanner in order to review the Figure 15 8 Related Tips Screen 159 SureTrack Using SureTrack in Scanner Mode Real Fixes opens a list of tips related to the current DTC that have been gathered from actual shop repair orders and presented in a Complaint Cause Correction format Figure 15 9 art tg gt Scanner gt Engine gt Codos Sure Track Back TI Related Tips f RealFixes MM Repair information Po101 Cleaned Mass Airflow Sensor scan tool ana found code PUTO Mass or Volume Ar Flow A Circuit Range rerformance Used gt Sue Ta es Pio hem fer PI Related Real Fixes P0101 Claaned Mass Airflow Sensor tool and found code PUIDI Mass or Volume Airflow A Circuit Range Performance Monitored P0101 Replaced Mass Airflow Sensor tool and found code PO101 Mass of Volume Ar Flo OA Orois Fange Petonmance P0101 Cleaned Mas
42. from the ECM This selection is found on a Codes submenu for some models Functional Tests provides specific subsystem and Guided Component Tests The tests vary depending on the manufacturer and model Actuator Tests similar to functional tests checks the operation of certain actuators such as solenoid valves and relays Memory Resets allows you to reprogram adaptive values for certain components after making repairs Selecting opens a submenu These options are found on the Functional Tests Menu for some models System Tests provides specific subsystem testing Performing these tests is similar to functional tests Generic Functions lets you access certain available Generic OBD II functions from a proprietary menu 1996 and newer vehicles only Troubleshooter provides step by step procedures integrating parameter data and retrieving trouble codes when appropriate for specific symptoms of the identified vehicle Codes Menu This selection may appear as Codes Codes Menu Codes Only Codes No Data or something similar on the menu Selecting opens a list of data parameter viewing options that may include Display Codes Selecting opens either a list of diagnostic trouble codes DTCs stored in the selected electronic control module ECM or a submenu of DTC viewing options Submenu options may include Trouble Code Information opens a list of codes in ECM memory History Codes opens a list of codes whose symptoms
43. involving vehicles with up to 200k miles approximately 33 of the repairs occurred at 125k miles rr gt Scanner gt Engine gt Codes Sure Track E Back Print 5 siujra Track gt Results Tar Pi j 100 r ua u E A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A E i J Common Replaced Parts Based on 41 Repairs Airflow Sensor All Powertrain Codes P0100 Mass Air Flow Circuit Mallunction Y DS 3 Pe wan Tn e lave cll P0101 Mass Air Flow Circuit Out of Range Fixit gt l J E l P0102 Mass Air Flow Circuit Signal Low 149 Fixit gt P0103 Mass Air Flow Circuit Signal High A gt Fixit gt ESSE EE _ La a l a pi pd e O0T Demonstration Tahoe 4WD Demo s Figure 15 6 Common Replaced Parts Graph 1 Common Replaced Part Graph icon toggles Common Replaced Parts graph display on off 2 Common Replaced Part Graph 3 Fix It icon opens Dashboard Feature Information 158 SureTrack Using SureTrack in Scanner Mode 15 3 2 Dashboard Feature Information Dashboard Feature Information includes e Detailed DTC Information e Related Tips Real Fixes and Repair Information Sure Track will display detailed information about the current DTC describing code setting conditions possible symptoms system operation and possible solutions Figure 15 7 In addition other reference links ma
44. it possible for other SureTrack community members to use the information as well To close a question select the Close Question icon on the right side of your question Your question is now converted to a SureTrack Community Tip Unless you have already done so you will be asked to award Best Answer and Good Answer ratings to reward those community members that helped you as part of closing the question This awards Leaderboard points to those community members that assisted you Rating Answers Rating answers is one way to give back to the Sure Track community The member that originally asked the question gets to select a Good Answer and a Best Answer from all the responses The community member that provided the Good Answer or Best Answer to a question is recognized for their contribution About Good Answers and Best Answers e Only one answer can be rated Best Answer e More than one answer can be rated Good Answer e Only the SureTrack community member that asked the question can rate the answers 169 SureTrack Using the SureTrack Website 15 5 5 Enter a Tip Selecting Enter a Tip opens a text entry form where you can enter you personal repair experience to share with the community P To create a new Tip 1 5 For additional information see About SureTrack Tips on page 167 Select either Select Vehicle or Change Vehicle from the Header Bar and enter all of the identifying attributes of the vehicle you are writin
45. last application 3 1 4 Emergency Shutdown IMPORTANT Using the emergency shutdown procedure while communicating with the vehicle ECM may lead to ECM problems on some vehicles During normal operation turn the Diagnostic Tool off using the Turning Off procedure above The emergency shutdown procedure should only be used as the last option if the Diagnostic Tool does not respond to navigation or control buttons or exhibits erratic operation To perform an emergency shutdown 1 Press and release the Power button The display screen will turn off and the LED backlit power button will turn red and begin blinking 2 Press and hold the Power button again until the LED in the power button stops blinking 12 Basic Operation and Navigation Shortcut S Button 3 2 Shortcut S Button The shortcut S button Figure 3 1 located on the front of the diagnostic tool and is a customizable button that can be set to perform various routine functions Da Figure 3 1 NOTE You can open the Shortcut menu at anytime by pressing and holding the Shortcut S button for 3 seconds Pressing the shortcut button Figure 2 1 when set to open the shortcut menu opens a slide out menu which provides the following selectable icon options Table 3 2 Description Saves a bitmap image screenshot of the visible screen For file Screen Capture retrieval and management information see Data Manager Operations on page 127 Opens the cam
46. list Select individual highlighted parameters to remove them from the list Use the Cancel icon to return to the data display 4 Once all desired parameters have been selected return to the data list Use the List View icon to return to a data screen in PID List format Use the Graph View icon to return to a data screen in Graph View format see Graph View on page 31 for details NOTE Graph View is only available when 16 or fewer parameters the number that can display on a single screen were selected for the custom list Make sure that no more than 16 parameters are highlighted if the screen displays a single graph when the Graph View icon is selected Alarms Alarms are visual indicators alongside a parameter in the data display list that change color to show the signal status A green alarm indicates on a gray alarm indicates off Only digital parameters those with a range limited to two states can have alarms Parameters with continuous ranges such as variable voltage and pressure values cannot have alarms The alarm indicator assignments remain as selected until you exit the data list P To configure alarm settings 1 Select the Alarms icon on the Scanner Toolbar The Alarm List dialog box opens Check the parameters that you want to show alarms Select Save 29 Scanner Function Basic Operation and Navigation Alarm indicators now appear next to the selected parameters in the Data List Figure 4
47. meter in the live graphing mode with O25 test tips to help you understand the fundamental concepts of O2S diagnostics Test Tips dgives on screen instructions for performing specific Guided Component Tests along with drawings and tips 20 Minute Current Ramp Classes provides an introduction to current ramp testing Minute Current Ramp Classes provides an introduction to current ramp testing Theory And Operation provides basic theory and operation information for related components Snap on Automotive Theory Selecting the Snap on Automotive Theory option provides you basic operation theory and testing information on various systems such as Air Conditioning Diesel Particulate Filters High Intensity Discharge Headlights Supplemental Restraint Systems Diagnosing Battery Draws Electronic Parking Assistance Class LIN Bus Tire Pressure Monitoring 76 Guided Component Test Operations 7 1 2 Creating a Favorites List Once a Guided Component Test database is loaded a list of manufacturers displays This list is often long and includes makes that are not frequently used A toolbar at the top of the screen allows you to custom configure the manufacturer list to display only the makes you frequently service a t gt lt gt Guided Component Tests gt Vehicle Selection E Back Configure Favorites E Favorites BUICK CADILLAC CHEVROLET Chrysler DODGE Vehicle Identification US DOMESTIC El
48. non shielded red lead Figure 8 7 is used for either Channel 4 or Digital Meter plus The lead color matches the color of socket 4 on the Scope Module as well as the color of trace 4 on the test screen Alligator Clips Figure 8 8 Alligator clip Insulated alligator clips colored to match each test lead are included A black clip for the common ground lead is also supplied Figure 8 8 Each clip plugs into the straight end of a channel lead Test Probes Figure 8 9 Test probe Two test probes are included one black and one red Figure 8 9 The test probes plug into the straight end of the test leads Secondary Coil Adapter Lead optional Figure 8 10 Secondary Coil Adapter lead The optional Secondary Coil Adapter lead Figure 8 10 connects to the clip on secondary wire adapter coil in cap adapter or coil on plug adapter to display secondary waveforms Secondary Ignition Clip on Wire Adapter optional Figure 8 11 Secondary Ignition Clip on Wire Adapter 91 Scope and Multimeter Operations Getting Started The optional Secondary Ignition Clip on Wire Adapter Figure 8 11 connects the Secondary Coil Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns Inductive RPM Pickup Adapter optional Figure 8 12 Inductive RPM Pickup adapter The optional Inductive RPM Pickup adapter Figure 8 12 connects to the scope auxiliary connector of the Diagnostic Tool with a DB9F plu
49. of the parameters selected opens Figure 4 3 Select the Deselect All icon to clear the highlights from the screen Create a custom data list by selecting the parameters to be included Highlighting indicates a parameter that displays parameters that are not highlighted do not display 28 Scanner Function Basic Operation and Navigation here gt Scanner gt Engine gt ENGINE DATA 1 e Sie Custom M Ainrms BP Properties FAA Graph Viev we gy Print RPM TPS TPS peca APR a ac TPS W HO2S B1 St mV HO25 B2 51 mV HO25 B1 S2 mV HO2S B2 S2 mV INJ PW B1 mS INJPWB2 mS ST TRIM 1 LT TRIM 1 ST TRIM 2 LT TRIM 2 ST TRM AVG1 LT TRM AVG1 ST TRM AVG2 LT TRM AVG FT LEARN ee REEL FT CELL T MAF Hz a 2 MAF gm Sec MAPCinHg MAP inHg MAP V BARO inHg l ds e dee A PAs Bk IAE a iini ER Se i d ee H T EEE 1 Graph View Select All Deselect All Cancel Figure 4 3 Sample custom configuration screen Keep the following in mind when configuring a custom data list Gesture scroll if the list of parameters is longer than what is shown on the screen Use the Select All icon to display the complete list Use the Deselect All icon to remove all the currently selected parameters from the list Select individual parameters to highlight and include them in the
50. on and off e To switch the grid on select to highlight Show Grid then select Accept e To switch the grid off select Show Grid twice so it is not highlighted then select Accept The Samples After Trigger setting determines how many data samples are recorded following a triggering event The highlighted samples icon indicates the number of frames that are included in the recording after a triggering event The sweep options let you choose the amount of data that displays across the graph Values are in sample points or frames of data A frame of data equals one complete transmission of the serial data by the electronic control module Graph View Graph View allows you to simultaneously display up to 16 parameter graphs Figure 4 6 The graphs must first be opened in the data list in order to be included when Graph View is selected from the toolbar The display defaults to a single graph if more than 16 graphs are open when the toolbar icon is selected Should this happen return to the data list and close some of the graphs A toolbar in Graph View allows you switch scale and sweep values on and off and to return to the List View The Data Buffer toolbar at the base of the screen remains active NOTE The screen does not scroll in Graph View mode it adjusts to show only the selected parameters gt Scannor gt Engine gt ENGINE DATA 1 Sweep List View Figure 4 6 Sample Graph View screen Graph View mode can also be
51. software See software U Units Setup 110 V variable control tests 49 191 Vehicle History 122 126 activate 124 delete 125 operations 124 126 screen layout 122 search 125 settings 126 toolbar 123 view 124 vehicle identification 122 123 Viewing component information 80 Virtual Keyboard 21 W Wi Fi 24 Windows Taskbar 21 wireless pairing devices 56 146 149 wireless communication 10 40 54 58 Wireless recovery 61
52. the connectivity Icon status is shown in the table below NOTE When the M4 is connected into it s docking station on the rear of the diagnostic tool or is connected to the diagnostic tool with a USB cable remotely the M4 USB connection status indicator lower right of screen is displayed When the M4 is removed from the docking station and is not connected by a USB cable the status indicator background displays red with an X When the M4 is actively being used in the Scope Multimeter function the background displays green not shown in chart below M4 Scope Module Connection Status Indicator Background ey 507 Indicates the M4 is connected to the docking Connected Paired station on the rear of the diagnostic tool or if using remotely is connected with a USB cable Connect the M4 to the docking station on the A Not Connected Not rear of the diagnostic tool or if using remotely S Paired connect the M4 to the diagnostic tool with a USB cable 87 Scope and Multimeter Operations Getting Started 8 3 Getting Started The Scope and Multimeter module enables the following functions e Lab Scope e Ignition Scope e Graphing Multimeter e Digital Multimeter 8 3 1 Capabilities The following tables detail the software and hardware capabilities Table 8 1 Scope O Function Range Accuracy Comments Ch 1 yellow banana jack Ch 2 green banana jack Ch 3 blue banana jack Ch 4 red banana jack F
53. the meter and returns you to the Guided Component Test screen 3 Select the Meter icon a third time to close the separate window and return to the standard meter view as shown in Figure 7 9 Select Exit from the toolbar to close meter view and return to the Guided Component Test screen Connecting to a Test Vehicle Before performing a test you must connect the meter test leads to the vehicle Certain Guided Component Tests require the use of specific leads Information on specific leads and other connecting information displays on the initial test screen Follow the on screen connection instructions in the test procedure to connect the test leads Performing a Test Once you connect the test leads to the vehicle you can proceed with testing P To perform Guided Component Tests 1 Follow the instructions displayed in the test procedure section 2 Gesture sweep to view all of the instructions and follow the on screen procedures 3 Select the View Meter hyperlink to display test results 4 Refer to the on screen information to verify test results IMPORTANT Refer to Scope and Multimeter Operations on page 85 for additional information on working with the View Meter window 84 Scope and Multimeter Operations The Scope Multimeter function provides all the tools needed for performing electrical and electronic circuit tests and for monitoring signals and circuit activity The Scope Module easily separates from the Diagnostic
54. type and model follow the screen prompts and enter the required information A confirmation page showing the identified vehicle displays once all the required data has been entered Review the information to make sure it is correct 4 Select OK Alternative Vehicle Identification Occasionally you may try to identify a test vehicle that the Scanner does not recognize the database does not support or has some unique characteristics that prevents it from communicating with the Scanner In these instances there is an alternate choice that allows you to establish communication with the vehicle e OBDII EOBD Function this function allows you to connect to the OBDII equipped vehicle and perform basic OBD II or EOBD diagnostic functions see OBD Direct Operations on page 66 for additional information Technical Service Bulletins The TSB Technical Service Bulletins icons Figure 4 16 become active after a vehicle has been identified for additional information see TSB Technical Service Bulletins on page 117 Figure 4 16 Home Screen TSB Icon 4 3 2 Connecting the Scan Module The Scan Module is a wireless device that is connected using the vehicle data cable to the vehicle and transmits vehicle data to the Diagnostic Tool To use the Scanner function the Scan Module must be paired with the Diagnostic Tool If the Scanner tries to communicate with the vehicle and the Scan Module is not connected to the vehicle a Connect Data Cab
55. using the Scanner function Once vehicle identification information is entered it is saved in Vehicle History and can be selected again for later use to save time when testing the same vehicle The vehicle identification sequence is menu driven each selection advances to the next screen A Back icon in the upper left corner of the screen returns to the previous screen Menus items and procedures may vary by vehicle P Identifying a vehicle 1 Select the Scanner Function icon from the Home screen A list of manufacturers displays Figure 4 15 gt Scanner gt Vehicle Selection Configure Favorites Bs Full List a VIN Entry Select Make OBDINECGBD Acura Audi Cadillac Chevrolet Chrysler Daihatsu Dodge Eagle GMC Honda Infiniti Land Rover Mercedes Benz Mercury E Ford Hummer Jeep Lincoln Mini Figure 4 15 Sample manufacturer list 39 Scanner Function O Scanner Operation 2 Select the manufacturer of the test vehicle from the list A model year menu displays NOTE You can limit the number of manufacturers that appear on the list by selecting Configure Favorites from the toolbar See Creating a Favorites List on page 77 for details 3 Select the year of the test vehicle from the menu A list of vehicle types or models displays Several selections may be required to identify the vehicle
56. you are using an optional touch screen e g using an external touch screen with a Tech Cart and docking station there will be an additional touch screen choice displayed 3 Select Calibrate The Calibration screen is displayed Figure 17 4 4 Using the stylus follow the screen prompts and tap on the center of the cross hairs as they appear at each corner on the screen Figure 17 4 NOTE To achieve the best results it is recommended to use the capacitive stylus when performing the touch screen calibration To calibrate the screen tap the cross hair each time that it appears on the screen You can right click anywhere on the screen to undo the last point calibrated or to cancel calibrating altogether Do not change your screen orientation until you have completed the calibration Figure 17 4 Calibrating the Touch Screen 5 Select OK to close the dialog boxes once the calibration is complete 183 Maintenance Diagnostic Tool 17 1 5 Screen Protector Installation Touch screen protectors are available as optional equipment contact your sales representative to order The following procedure describes typical installation procedures Items recommended for installation e Microfiber type cloth lint free e Flexible straight edged tool e g small squeegee plastic card e Cellophane tape P To install a screen protector Installation Tip s Cleanliness is the most important factor during the installation of th
57. you configure settings for the selected graph only Table 4 3 Data graph icon operations Mame en espa Select to expand the graph to fill the entire screen Expand Collapse select again to collapse the graph to the standard view Select to open the Graph Properties dialog box Graph Properties which allows you to set triggers for recording a snapshot and to adjust the scale Triggers Triggers establish threshold values an upper limit and a lower limit for recording a data snapshot A snapshot allows you to closely evaluate conditions that caused the triggering event When a snapshot is taken the Scanner captures additional data after the trigger point is detected data collection pauses and the buffered information is automatically saved as a movie This gives you a complete picture of what was happening before the fact what occurred at the trigger point and what happened after the fact Data collection is paused following a trigger event Select the Play icon to resume viewing live data A vertical line now appears on each of the data graphs to indicate the triggering point The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs This makes it easy to determine which parameter caused the trigger when triggers are set for multiple parameters 46 Scanner Function Scanner Operation P To adjust the amount of data collected after a trigger 1 Select the Propert
58. 4 ere gt Scanner gt Engine gt ENGINE DATA 1 E Exit e Custom E Properties if GraphView E TON t G N kd FT LEARN VID FUEL ss SPARK ADV Bee e i Ll ee pa EGR CLSD V o 3 DESIRED IDLE O pm OPEN CLSD LOOP 0 ST TRIM 1 IGNITION 1 V HO2S B1 S2 mV BRAKE SW TPS Figure 4 4 Sample alarm indicators NOTE O Alarms can only be set for certain parameters If the Alarm List dialog box is empty no parameters are available and alarms cannot be set Properties The Properties icon on the Scanner Toolbar is used to configure certain characteristics of the parameter graph display Selecting opens a Properties dialog box that allows you to adjust colors settings and sweep Figure 4 5 bare gt Scanner gt Engine gt ENGINE DATA 1 Exit A A rf es Ah GraphView Save gy Print Color Edit Plot Color Edit Background Color Sella ESE Show Grid Samples alter Irigy 0 Samples 5 Samples 10 Samples 20 Samples 50 Samples 100 Samples soo 1000 Cancel Figure 4 5 Sample properties dialog box 30 Scanner Function Basic Operation and Navigation Selecting either color option Edit Plot Color or Edit Background Color opens a standard color selection dialog box Select a color then select OK to close the dialog box The Show Grid icon is used to switch a background grid pattern on the data graphs
59. BEN of the currently identified vehicle The BEN is used internally for data coordination and you may be asked to provide to a Customer Care representative for troubleshooting communication problems Help A variety of utilities and additional resources are available through the Help menu e User s Manuals e About Scanner Hardware Version e About Scanner The User Manual Version Info and Activation Status options are the same as explained previously see Menu Options on page 20 for details Other options are explained below 37 Scanner Function Basic Operation and Navigation User s Manuals This option opens a menu of additional support documentation such as vehicle communication software manuals available to assist in your diagnosis These manuals provide connection information detailed test procedures and other resource material for specific vehicles Eds gt Scanner gt Engine amp Powertrain gt Driveability Asian Import Vehicle Communications BMW Vehicle Communications Global QBD Vehicle Communications Land Rover Vehicle Communications l Mercedes Benz Vehicle Communications Si memo US Domestic Vehicle Communications Volkswagen 4udi Readiness Code Charts Volkswagen Audi Vehicle Communications Wolvo Vehicle Communications Exit Figure 4 14 Sample User s Manuals menu Select Exit to close the Help module and return to the Scanner
60. C problems and driveability symptoms for most vehicles covered by the vehicle communication software 01 Display Current Data Use this item to display the current emission related data from the selected electronic control module ECM of the vehicle Displayed data includes analog inputs and outputs digital inouts and outputs and system status information broadcast on the vehicle data stream OBD Direct data displays similar to Scanner data refer to Display Codes on page 42 for details 02 Display Freeze Frame Data This item is used to display freeze fame data for any stored emission related diagnostic trouble codes DTC In most cases the stored frame is the last DTC that occurred Certain DTCs those that have a greater impact on vehicle emission have a higher priority In these cases the highest priority DTC is the one for which the freeze frame records are retained Freeze frame data includes a snapshot of critical parameter values at the time the DTC set 03 Display Trouble Codes This option displays any stored emission related DTCs reported by the various ECMs The OBD Direct code report is similar to a Scanner module code report and includes the Fix It icon with hyperlinks to Information details See Display Codes on page 42 for additional information 71 OBD Direct Operations OBD Diagnose 04 Clear Emissions Related Data This item is used to clear all emission related diagnostic data such as DTCs fr
61. DLC 1 Data cable connector 2 Vehicle power LED green 3 Communication issue LED red 4 Bluetooth LED green 5 Memory card port remove protective hand grip for access 6 Universal serial bus USB jack remove protective hand grip for access Figure 5 1 Scan Module 54 Scan Module Operation Pairing The Scan Module 9 2 Pairing The Scan Module To use the Scan Module with the Scanner or OBD II EOBD functions it must first be paired with the diagnostic tool Pairing is the wireless connection identification process used to connect the Scan Module to your diagnostic tool The Scan Module only needs to be paired once before it s initial use The connection configuration should remain in memory for all future uses unless the connection configuration is removed or lost NOTE Wireless devices shown in this section are used as reference Not all devices shown may be applicable to your diagnostic tool To pair the Scan Module with the diagnostic tool 1 Turn on the diagnostic tool IMPORTANT The Scan Module needs to be powered on during the pairing process Connect the Scan Module to a vehicle or to the diagnostic tool using the USB cable Make sure the diagnostic tool has a charged battery or is connected to the AC DC power supply 2 Connect the 26 pin end of the data cable to the Scan Module data cable connector 3 Connect the 16 pin end of the data cable to a vehicle data link connector D
62. Diagnostic Tool can be powered from a standard 12VDC vehicle power port using the Diagnostic Tool DC power port adapter The DC power port adapter connects to the DC power supply jack on the left side of the Diagnostic Tool Docking Station Optional The Diagnostic Tool can be powered when connected by the optional docking station When connected to the docking station the internal rechargeable battery pack is recharged Contact your sales representative for additional details Introduction Features and Specifications 2 1 2 Scope Module 4 00 0 50V 75V MAX SAPD SCOPE MOOULE Ma 1 Auxiliary DB9 Connector 2 Channel 4 Jack 3 Channel 3 Jack 4 Channel 2 Jack 5 Channel 1 Jack 6 Common Ground Jack 7 USB Jack not shown used for remote operation Figure 2 3 Scope Module removed from Diagnostic Tool Introduction Features and Specifications Remote Operation If needed the Scope Module M4 can be removed from the Diagnostic Tool then connected to the Diagnostic Tool with a USB cable This increases the range of mobility for the Diagnostic Tool while monitoring signals on the test vehicle Use the Type A B USB cable which is provided with your kit to make the connection For additional information see Using the Scope Module Remotely on page 85 NOTE When used remotely the M4 must be connected to the lower black USB jack on the diagnostic tool The upper blue USB jack sh
63. ENGINE OIL PRESSURE SENSOR CIRCUIT TECHNICAL SERVICE BULLETIN Relerence Mummers 16 03 14 REY A Dale of Emos Aii iE 2014 2013 3014 Dar PF Chasper LO 300 LA Challenger LO 204wenge JS Town A Comby Grana Caravan AT Giga Chiles WA Drago WE am 1500 05 Ham 2500 Cu Ram 3500 Pack 10 Ram 3500 Cab Chassis DO cum JE rangle JA Viper ZO anid Ham 4005500 Cal Chassis Problasier Vr Cinerpkoa KL GROUe Verte Pertormante Suypertedeo Bulletins 16 0504 14 Gate ol sue Jue 2014 CHRTSLEA _ NOTE THIS BLLLETIN SUPERSEDES SERVICE BULLETIN 156034144 DATED UWE 6 2078 WHICH SHOULD BE REMOVED FROM TOUR FILES ALL REVISIONS ARE HIGHLIGHTED WITH ASTERISKS OTE THS SERVICE BULLETIN IS ALSO DEING RELEASED AS RARD RESPONSE TRANSAT TAL RAT MKS ALL APPLICABLE UN SOLD RAT VINS HAVE BEEN LOADED TO VERIFY THAT THES RAT SERVICE ACTIONS APPLICABLE TO THE VEHMOLE USE VA OR PERFORM A WIN SEARCH IN TECHCONNECT ALL REPAIRS ARE REMIILIRSABLE WITHIN THE PROVISIONS DF WARRANTY SUBJECT Fos730 Enga Oil Pressure Senso Circa OVERVIEW Figure 10 6 Typical TSB print preview window 120 TSB Technical Service Bulletins P Creating a favorites list 1 From the Vehicle Manufacturer selection window select Configure Favorites from the menu The vehicle manufactures selection window opens Figure 10 7 2 Select highlight the vehicle manufactures to include in your custom list 3 Select Save Configura Favorites ER Full List 2001
64. In a quick and continuous motion Swipe select a point and quickly swipe in the Quickly scroll or move through content Flick desired direction while lifting off the Open alternate menus screen Touch a point then while maintaining light pressure tap in the same general area with another finger Open alternate menus similar to right click Press and tap Select and tap The information provided in the above table is not inclusive may vary and is intended as a general guide only For additional information on Windows touch screen operations see Windows 7 and Windows touch gesture user documentation Also refer to Pen and Touch settings in the Windows Control Panel for additional information and settings 16 Basic Operation and Navigation Basic Navigation 3 4 2 Starting the ShopStream Diagnostic Suite Program 3 4 3 Home Screen Layout The ShopStream Diagnostic Suite program is the main program which is used for all diagnostic functions The ShopStream Diagnostic Suite program is automatically started when the Diagnostic Tool is turned on through the Windows start up folder function After the program has started the ShopStream Diagnostic Suite Home Screen displays see Home Screen Layout on page 17 The application runs as a normal Windows program and it s window can be minimized resized and closed like any other Windows program To access the Windows desktop minimize the program window If the program is e
65. LC The green LED on the Scan Module is illuminated when power is being supplied to the Scan Module For additional information on the Data Cable see Data Cable Connection on page 57 4 From the diagnostic tool select System Settings gt Paired Devices 5 Select Add from the toolbar then OK when prompted The diagnostic tool searches for compatible wireless devices then displays the results Figure 5 2 Wes gt System Settings gt Palred Devices E Back Refresh One or More Devices Have Been Discovered Please make a s lection uN E SCOPE MODULE M4 Figure 5 2 Sample Scan Module selection NOTE Search results include all compatible wireless devices detected and may include multiple Scan Modules if you are in a shop environment where more than one unit is powered on Available module listings include a partial serial number Make sure the screen listing matches the last six digits of the serial number of your Scan Module before continuing 6 Select the Scan Module you wish to connect from the results list 55 Scan Module Operation Checking Scan Module Paired Status A search in progress message displays during the pairing procedure Figure 5 3 the Paired Devices screen Figure 5 4 displays once the procedure completes EFA gt System Settings gt Paired Devices Bach Pairing with the New Device One Moment Please Figure 5 3 Sample pairing in progress message 7
66. Mileage Out Technician Vehicle Color Status Print First Name Last Name License PostcodeiZIP Figure 11 2 Sample vehicle history worksheet 124 Vehicle History Operations Screen Layout NOTE O The virtual keyboard automatically opens the first time you select within one of the data fields 3 Use the virtual keyboard to enter information in the data fields 4 Select Save amp Close on the toolbar to save the changes you made and return to the Vehicle History screen Use the Back icon on the toolbar to return to the Vehicle History screen without saving the changes you made Delete Use the Delete icon to remove unwanted items from the Vehicle History list Simply highlight the item to remove then select Delete Search and Show All Selecting Search opens a dialog box that allows you to search Vehicle History items by category You can search for data in the following categories Year Make Model Color Customer License State Technician P To search 1 Select Search on the Vehicle History toolbar to open the search window 2 Select within the text field of the search window to open the virtual keyboard Figure 11 3 Search View Pigs a Li DEL enn lab Ap act 2 erre A Figure 11 3 Sample Search dialog box 3 Enter the search criteria using the keyboard There is no need to identify the category just enter the searc
67. Operation and Navigation Sweep The Sweep option switches the sweep values displayed below the data graphs on and off Figure 4 10 The dropdown menu closes once a selection is made Diagrnodic jade Fa gt Scanner gt Engine gt ENGINE DATA 1 Exit Custom F Alarms pF Properties a Graph View QF Save HO2S B2 S2 mV 155 Min 282 Max 959 ST TRIM 1 Cc HOS B2 51 m4 INJ PW B2imS Figure 4 10 Sample data graph sweep Main Body The main body of the screen varies depending on the stage of operation The main body can show vehicle identification selections the main menu test data instructions troubleshooting information controls and other diagnostic information 34 Scanner Function Basic Operation and Navigation Lower Toolbar Whenever communication is established with a vehicle the Scanner continuously records data transmitted by the ECM in the data buffer The toolbar below the main body of the screen contains the icons for navigating the buffered data and other options Table 4 2 Table 4 2 Data buffer toolbar icons Mame ton Desea Snapshot Arms the software to take a snapshot of vehicle data Go To Start Moves to the first frame in the data buffer p Suspends data capture and changes to show the ause Play icon Starts or resumes data capture and changes to show Play l the Pause icon Go To End Moves to the last frame in the data buffer Erases data in the data buffer St
68. PECTION 11970 01 01 1034093000 3V094000 AMERICAN TECHNOLOGY INC WIRING HARNESS 1970 01 01 etects a lean fuel condition bank 1 leal _02V253000 NHTSA RECALL BULLETIN _ 1970 01 01 vapor canister and the fuel tank fora OEM CAMPAIGNS Ref Number Mide Pub Date 05089C 08089C SPECIAL COVERAGE ADJUSTMENT ANALOG ONSTAR DEACTIVATION 2008 11 18 lines vapor canister and fuel tank fora hoococ 105068C FRONT WHEEL SPEED SENSOR CORROSION 2008 03 06 1000646 000645 Special Policy Adjustment Electronic Diesel Fuel injection Pump Failure 2007 04 18 Repar Replace 010458 1010453 OnStar Global Positioning System GPS 2006 04 24 an fuel condition The PCM will ilumina banger SPECIAL POLICY ADJUSTMENT SEQUENTIAL CENTRAL PORT FUEL INJECTION SCPI 2003 04 01 FAILURES IN CALIFORNIA ONLY YFS EMISSION EQUIPPED 02039 PRODUCT SAFETY RECALL REARWARD FOLDING HEAD RESTRAINTS PINCH POINT 2002 11 01 TECHNICAL SERVICE BULLETINS TS8s Expand All Collapse All 5 2014 Technical Service Bulletins Vv A Peli Du eae Hart Figure 15 14 7SB Recall Campaign Window Select the Back icon on your web browser to close the TSB Recall Campaign window Navigation Bar The icons on the Navigation are used to access the main SureTrack functions Navigation Bar options include e My SureTrack shows the latest questions and fixes along with the SureTrack Pulse and Leaderboard See My SureTrack on page 165 e Dashboard shows the current sea
69. RDICT and VERUS Diagnostic Software i Upgrade Detail Install Now Install Later Figure 16 9 Typical upgrade installation window 2 Select an installation option to continue Upgrade Detail opens a PDF file describing the details of the software upgrade including any accessories that may be required 177 ShopStream Update Tool SST Installing Software Upgrades Install Now starts the software upgrade installation Proceed to step 3 Install Later closes the upgrade message The upgrade available message reappears at a later time as a reminder NOTE If Install Later is chosen you can select the SST icon from the system tray to restart the installation at anytime 3 Close the ShopStream Diagnostic Suite application The ShopStream Diagnostic Suite should remain closed until the software installation has completed Follow the on screen instructions to complete the installation After the installation is complete open the ShopStream Diagnostic Suite application If applicable select Scanner from the Home Screen if a Scan Module firmware update has been received a Scan Module firmware update message will display proceed to Updating Scan Module Firmware on page 63 lf the Scanner opens normally and no update message is displayed proceed to step 7 Turn the diagnostic tool off then turn it on re boot From the toolbar select Menu gt HELP gt Version Info to confirm the new v
70. Sample data buffer slider Use the toolbar icons Table 8 5 to more precisely navigate the data Table 8 5 Data buffer toolbar icons part 1 of 2 Name eon ering Snapshot Arms the software to take a snapshot of the sampled data Step Back Moves to the previous point in the recorded data Back 1 Frame Moves to the previous frame in the recorded buffer 97 Scope and Multimeter Operations Navigation Table 8 5 Data buffer toolbar icons part 2 of 2 Stops recording data Begins recording data Plays the data recording in a continuous loop at Play Recording actual speed Forward 1 Frame Moves to the next frame in the recorded data Step Forward Moves to the next point in the recorded data In record mode indicates how much data is collected In playback mode shows the position of the buffered data currently displayed as minutes seconds milliseconds of elapsed time Expands and collapses the Trace Detail area on the Touch and Grow i a display screen to allow for easier finger tip control Increases or decreases the magnification of the Zoom graph Position Indicator 8 4 2 Making Selections Most selections for setting up and operating the scope are made using the stylus and the scope toolbar The cursor lines the trace zero line and the trigger point indicator can be repositioned by selecting and dragging them in the main body of the screen There are two basic types of controls on the toolbar e
71. Scan Normal Values contains information and guidelines on how to validate data readings for certain sensors and actuators live data values are provided NOTE Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the identified vehicle 51 Scanner Function 4 4 Stopping Communication and Exiting the Scanner Certain live data parameter values display directly within the tip when performing Troubleshooter tests and procedures A tip may also contain a hyperlink to a Troubleshooter Reference another test or procedure or a supplemental operation such as Clear Codes Hyperlinks are shown in blue and selecting them opens the link Troubleshooter References open in a separate window Figure 4 29 ENGINE ME i TS AND PRONG DURES TEST THE PART PRE GAT O2 SENSOR TEST UBD 11 O2 senor system should achwa closed loop in less than 1 minute Note if Engine is in closed loop 4 then tumed off a short warm up pera at 2500 RPM may be mNessary to RE warm unheated 02 sensor Scanner may bypass internal PCM closed loop timer enabling faster Nlosed loop operation Look for varying192V 0 2V to 0 8 02 sensorivnormally cross over 0 45 about 8 to 10 times in 10 seconds Pump throtile rapidly OAV should go to 0 8V Look for quick response Lining deceleration should drop to 0 2 or less May need to road test lo sea enge decaleraton resu l For O2 configurahon see REFL G096 J ok fo
72. Select the Home icon on the Toolbar 8 Disconnect the data cable from the vehicle The Scan Module and diagnostic tool are now paired for wireless communication and should automatically recognize each other when both are powered up 5 3 Checking Scan Module Paired Status P To check if the Scan Module is paired to your diagnostic tool 1 Select System Settings gt Paired Devices The paired devices screen opens Figure 5 4 The Paired Devices screen lists all of the devices paired to the diagnostic tool and also indicates whether or not there is active communication occurring cre gt System Settings gt Paired Devices E Back Paired Devices ea SCANMODULE4 EJ SCOPE MODULE M4 Figure 5 4 Typical Paired Devices screen 2 Verify the Scan Module is in the list of paired devices 3 For additional Scan Module connection status information see Checking Scan Module Hardware Status on page 59 56 Scan Module Operation Data Cable Connection 9 4 Data Cable Connection To use the Scan Module for Scanner and OBD II EOBD testing it must first be connected to the vehicle s data link connector DLC Depending on the vehicle the supplied DA 4 data cable may be used alone or may require optional adapters e All OBD II EOBD compliant vehicles Use the supplied DA 4 data cable The 26 pin end of the cable attaches to the data cable connector on the Scan Module The16 pin end connects to the vehicle DLC The cabl
73. ShopStream Connect user manual for basic installation and operational instructions 144 13 1 Help Operations Selecting Help from the Home screen opens this manual in a dedicated screen viewer Navigate through the file either by gesture scrolling on the touch screen or with the scroll bar along the right edge of the viewing screen A left to right scroll bar appears at the bottom of the screen when magnification is increased All listings in the Contents and Index are active links Select an entry with the stylus to go directly to that point of the document Additional links within the text shown in blue colored type also take you to the referenced section of the manual Using the Help Toolbar A simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help Table 13 1 Help toolbar icons II E spon Closes the help file and returns you to the previously viewed screen Pome Incrementally increases the screen Zoom a ae gt magnification Pom Incrementally decreases the screen Zoom AA magnification Restores the default screen Reset i ca magnification Previous META Moves back one page in the document AALADO Shows the current page over the total Page Counter 1128 number of pages in the document a Moves forward one page in the Next Page Opens a menu of the additional options More Hide TOC or Show TOC shown below Hide TOC i Closes the contents and search column
74. Software Manual for additional information 6 1 3 Readiness Monitors Use this menu option to check the readiness of the monitoring system An OBD II EOBD system checks the status of emission related subsystems by running continuous or periodic tests Test results are shown in the data viewer Figure 6 3 lar H gt Scanner gt Start Communication E Exit Se Custom E Properties PV WM save gy Print more P D 5 Pr MISFIRE FUEL SYSTEM y COMPONENTS L NOT SUPPORTED _ NOT SUPPORTED NOT COMPLETE Ed TEST COMPLETE E il Y NOT COMPLETE NOT SUPPORTED A C SYSTEM REFRIG 02 SENSOR HEATED CATALYST NOT SUPPORTED o NOT SUPPORTED 02 SENSOR HEATER o EGR SYSTEM NOT SUPPORTED l TEST COMPLETE A Figure 6 3 Sample readiness monitor test report Gesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete It is possible to print the readiness test status or save it as part of a Vehicle history 68 OBD Direct Operations OBD Diagnose 6 1 4 MIL Status This item is used to check the current condition of the malfunction indicator lamp MIL Additional information such as which ECM commanded the MIL on and the distance driven while the MIL is on if supported can also be displayed It is also possible to print the MIL Status 6 2 OBD Diagnose Selecting OBD Diagnose opens a menu with the following options e Start Communication begins the test session e Connector
75. Switches e Dialog boxes A Switch changes states when selected Changes happen immediately as the selection is made A dialog box opens as a separate window on the screen and typically includes a number of choices Changes happen immediately however the dialog box must be closed to return to the main window and continue Make a selection to close the dialog box 98 Scope and Multimeter Operations Operations 8 5 Operations This section describes configuring the scope or meter and performing tests 8 5 1 Starting the Scope and Multimeter gt Use the following procedure to set up the scope multimeter for performing tests To start the scope multimeter 1 Select the Scope Multimeter icon on the Home screen The Scope Multimeter main menu a list of setup options displays Lab Scope Ignition Scope Graphing Meter Digital Multimeter Presets 2 Select from the menu options A submenu of scope or meter configuration displays see below for additional information 3 Select a configuration and the Scope Multimeter opens Presets Presets are factory configured meter settings for common component tests Selecting opens a list of available setups Selecting from the list opens the scope multimeter configured to perform the selected test In addition to the factory presets you can create your own custom meter configurations and save them as presets Lab Scope Options The following options are available for t
76. The following Menu options are available from the Home Screen e Safety Information opens the Important Safety Instructions document e Help allows you to view supporting documentation selecting opens a submenu Safety Information Selecting Safety Information opens a PDF copy of the Important Safety Instructions that are included in your Diagnostic Tool kit The Important Safety Instructions document should be read and understood prior to using the Diagnostic Tool Help A variety of utilities and additional resources are available through the Help menu Basic menu options which are available for all modules include e User Manual e Version Info e Activation Status User Manual This option opens this document which provides overall navigation and operation information for the Diagnostic Tool Version Info This option opens a window showing the version of the software and a copy of the Software License Agreement Select OK to close the window Activation Status This option opens a dialog box with version and licensing details for the system and activation status for the Diagnostic Tool and all other modules 20 Basic Operation and Navigation Virtual Keyboard 3 4 6 Windows Taskbar 3 9 The standard Windows taskbar displays program icons that are currently running or that you have pinned to the taskbar for quick access Refer to Microsoft Windows 7 user documentation for additional information Windows Taskba
77. Tool and connects with a USB cable so that test results can be remotely monitored as you perform other tasks The Scope Multimeter function works interactively with other functions Selecting View Meter from a Guided Component Test or Scanner Test opens the Scope Multimeter function 8 1 Risk of electrical shock e Read the Safety Information provided for important warnings on the use of this product e This product is intended for Measurement Category for example automotive 12V systems do not use this product for Measurement Categories Il Ill and IV e Measurement Category is for performing measurements on circuits not directly connected to MAINS or MAINS circuits an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity do not connect this product to MAINS or MAINS circuits e Do not apply the Black Ground Lead to test points other than ground system return vehicle chassis Electrical shock can cause personal injury equipment damage or circuit damage IMPORTANT Maximum rated transient over voltage impulse is 500 volts do not exceed the rated transient over voltage Using the Scope Module Remotely The Scope Module M4 module can be undocked from the Diagnostic Tool and used remotely to increase the range of mobility while monitoring signals on a test vehicle An A B type USB cable Supplied is used to connect the Scope Module to the Diagnostic Tool when used remotely As gene
78. a configuration is saved it becomes available as a preset Files are saved to the Scope Multimeter Data Folder and can be retrieved through the Data Manager Print Controls Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the current screen A printer must be connected and setup on the Diagnostic Tool If not the Add Printer Wizard opens and guides you through the procedure Select from the menus as needed 114 9 1 Repair Information After using the Scanner Guided Component Test or Scope Multimeter to diagnose and locate the source of a problem you can select the Repair Information icon Figure 9 1 on the Home screen to link to online repair resources that can help you further research and diagnose the problem to get the vehicle back in service quickly Figure 9 1 Repair Information icon ShopKey Pro and ProDemand are optional online services that can provide you with OEM repair estimating maintenance and real world experience based information to help you efficiently and accurately perform repairs Contact your Snap on representative to learn more about these services or visit the following web pages e ShopKey Pro e ShopKey Pro Training e ProDemand e ProDemand ShopKey Pro FAQs About ShopKey Pro ShopKey Pro allows you online access to OEM TSBs recall repair campaign and diagnostic information as well as wiring diagrams maintenance schedules expert inform
79. allow you to switch between functions Which tabs are avallable depends upon which function is selected on the Navigation Bar Header Bar The Header Bar consists of two rows of options that run across the top of the page The upper row may include e Select Vehicle Change Vehicle icon e Active vehicle description e TSB Recall Campaign icon The lower row may include a series of tabs that allow you to switch between functions and a search field for entering keywords to locate information What is available from the tabs changes depending upon which function is selected on the Navigation Bar Select Vehicle Change Vehicle The Select Vehicle Change Vehicle icon is used to identify the active vehicle to SureTrack Vehicle attributes are selected from a sequence of option lists Make a selection to advance through the lists Once an active vehicle is identified search data is filtered so that only information that applies to the identified vehicle is shown NOTE To ensure a more accurate search it is recommended that you should make a complete vehicle selection by choosing all of the attributes Select the Change Vehicle icon at any time to modify the attributes of the active vehicle Select from the list on the left side of the screen to change individual attributes of the active vehicle The Clear All icon at the bottom of the list erases all of the vehicle attributes Select Use This Vehicle icon in the upper right corner of the screen t
80. alog box for that item Dialog box options for each item are discussed in the following sections 3 Make dialog box selections as needed 4 Select Exit to close the dialog box and return to the scope 109 Scope and Multimeter Operations Operations Units Selecting Units opens the Setup dialog box The units of measurement can be changed between US customary or metric The selected radio knobs on the Setup dialog box show which settings are active Figure 8 28 Setup Units Snapshot Ignition Vacuum inHg mmHg O kPa Pressure psl gt kPa Temperature F 4 C Ext Figure 8 28 Sample Setup Units dialog box bar kPa kilopascal millimeters of mercury psi pounds per square inch 110 Scope and Multimeter Operations Operations Snapshot The Snapshot tab of the Setup dialog box opens a window that allows you to select how much data is captured after a snapshot is triggered Figure 8 29 Available selections which range from ten to ninety percent in ten percent increments are shown as icons with the current setting highlighted Select a icon then select Back or Exit to close the dialog box Units Snapshot ignition After Trigger a 50 mn GS 7 ar s O a E Saye C w Bak Back Ext et 0 Figure 8 29 Sample Snapshot dialog box Refer to Trigger Controls on page 104 for information on how to setup a trigger Ignition The Ignition tab of the Setu
81. amiliar with your Diagnostic Tool features and perform basic operations The illustrations in this manual are intended as reference only and may not depict actual screen results information functions or standard equipment Contact your sales representative for availability of other functions and optional equipment 1 1 Conventions 1 1 1 Bold Text Bold emphasis is used in procedures to highlight selectable items such as buttons and menu options Example e Select Functions 1 1 2 Symbols The greater than arrow gt indicates an abbreviated set of selection instructions Example e Select Utilities gt Tool Setup gt Date The above statement abbreviates the following procedure 1 Select the Utilities icon 2 Select the Tool Setup submenu 3 Highlight the Date option from the submenu 1 1 3 Terminology The term select describes tapping touching an icon on the touch screen or highlighting an icon or menu choice and then selecting the confirmation menu choice such as Continue Accept OK Yes or other similar choice Example e Select Reset The above statement abbreviates the following procedure 1 Navigate to the Reset icon 2 Select the Reset icon with your stylus Using This Manual 1 1 4 1 1 5 gt Conventions Notes and Important Messages The following messages are used Note A note provides helpful information such as additional explanations tips and comments Example NOTE
82. ample Risk of unexpected vehicle movement Ad e Block drive wheels before performing a test with engine running A moving vehicle can cause injury Important Safety Instructions For a complete list of safety messages refer to the accompanying Important Safety Instructions manual SAVE THESE INSTRUCTIONS vi Contents o o a V Chapter 1 Using This Manual cccconnnnicononiciconcnnncconannonccnanconennnnnonnnnnnnrnnnnannnrnnnnrrrnnnannrrnnnanenrnnans 1 O76 GV 218 6 e a A boa 1 PEE aa tine sedi seeing santa ed ae eeeea canst asee nace aetnceseesseeneadeeseeaaatees 1 DUMAS rs dot tantra 1 A daa gto COTO y e EOS O IA POE RE O O E N 1 Notes and Important Messages cccoocccccoccnccoconoconocononnnononnnonnnnnconannnonnrnnonnnnnnnnnnnconnnnnennnannnos 2 An ER One 2 PUY O 0 0 0 IPPO Oo OO OO O 2 roles 10 erea ene oO O E AO 2 Gnapler 27 TAU OCC UOT aE E E 3 Features and Specifications ooocccoccnncnconnocnnccnonnnnnonanennnonancnnnnnnnnnnnnnannnnnnnnrnnnnnnnnnnnnnnnrnnnnnanennnss 3 BE AAA A E O etbasteancuieneasseaieenes 3 SCOPE o AA eg amas senses qudeten Gyseaneeetayeeecasneyaecdondeencotae 7 Scan Module Wireless oooonccnncccccooncnnnocononconnnnonnonnnnnnnononancnnnnnnnnnnnnnnnononnnnnnonnnnnnnnnnnnnnnns 9 Chapter 3 Basic Operation and Navigation seccsssssseeeeeecesseeeeeseeesseeeeeeoesnseeseseneees 11 Turning On Off Sleep Mode and Emergency Shutdown oooccc
83. are persistent it is an indication that the screen and or protector are not clean If visible dust is noticed trapped under the protector peel back the protector and use the adhesive side of a small piece of cellophane tape to remove the dust To peel back the protector once it is in place use a small piece of cellophane tape stuck to a corner of the front mask to lift the edge 5 Once the protector is in place and air bubbles are removed slowly remove the front mask Tab 2 Figure 17 6 Lightly hold the protector in place under Tab 2 when you start to remove the front mask yk O lt gt Ts la Figure 17 6 Removing front mask Tab 2 6 To complete the application wipe the protector using microfiber cloth evenly while applying light pressure IMPORTANT If air bubbles appear at the edges use the microfiber cloth or your finger to remove Avoid using any type of tool e g small squeegee plastic card etc directly on the protector surface 185 Maintenance Diagnostic Tool 17 1 6 Stylus Tip Replacement Periodically the capacitive stylus tip may need to be replaced There are two styles of removable stylus tips Style A Figure 17 7 To remove unthread the tip counterclockwise To install a new stylus tip thread it on clockwise until seated Style B Figure 17 8 To remove unthread the collar counterclockwise To install a new stylus tip remove the old tip from the shaf
84. are not currently present History codes indicate an intermittently occurring problem Failed This Ignition opens a list of codes that set during the current ignition cycle MIL SVS or Message Requested displays ECM requests to light the malfunction indicator lamp MIL or service vehicle soon SVS lamp or display a driver information alert Last Test Failed displays a complete list of failed tests Test Failed Since Code Cleared displays a list of tests that failed since the last time codes were cleared from ECM memory If SureTrack optional is active and data is available for a selected DTC additional troubleshooting information from SureTrack e g Common Replaced Parts data Figure 4 19 Real Fix and Related Fixes will also be available For additional information about using Sure Track see Sure Track on page 153 A code list includes the DTC a brief description and a SureTrack Fix It icon that opens a submenu allowing you additional information about the DTC Figure 4 19 42 Scanner Function rr gt Scanner gt Engine gt Codes Sure Track E Back Print e Common Replaced Parts Based on 41 Repairs All Powertrain Codes i P0100 Mass Air Flow Circuit Mallunction i jy P0101 Mass Air Flow Circuit Out of Range Scanner Operation Airflow Sensor Y Fix w l AP Fix m P0102 Mass Air Flow Circuit Signal Low i ma hu gt E P0103 Mass Air Flo
85. ation and more all from one source Searching for repair information is easy as the search process is based on vehicle components so it matches the repair process Simply look up a component and ShopKey Pro returns only the relevant repair information including TSBs component location specifications operating values removal and installation procedures wiring diagrams and more Listed below are a few of the main features that ShopKey Pro has to offer e TSBs TSBs and recalls are automatically shown based on your component search so you don t have to perform a separate search e Wiring Diagrams Full color diagrams are easy to follow and the circuit trace feature allows you to highlight a complete circuit from end to end to quickly identify the specific circuit you are testing e Diagnostics Enter a DTC to find the information needed to diagnose and fix the problem including code descriptions setting conditions component illustrations and test procedures 115 Repair Information About ShopKey Pro Maintenance The maintenance schedules are straightforward so anyone in the shop can sell services and grow a profitable maintenance business You get lifetime service schedules procedures specifications and a unique component locator tab shows exactly where to begin the maintenance procedure Sure Track SureTrack is a comprehensive source of expert knowledge for professional technicians combining diagnostic experien
86. board will display NOTE As an alternative you can connect a USB keyboard to the Diagnostic Tool and use it to key in information 8 25 PM P a Ale Y nl p r ST pa 7 4 E gt Ere Fel 4 p Lp all ld Ne Figure 3 5 Virtual Keyboard icon in notification area To customize settings and find additional operational information select Tools Figure 3 6 to open a dropdown menu to access optional settings and Help links 21 Basic Operation and Navigation Virtual Keyboard PgDn am Pause as E TETT Figure 3 6 Tools menu To learn more about the virtual keyboard select Help Topics from the Tools menu to open the Windows Touch Keyboard help and support Figure 3 7 Search Help Pp Using the writing pad and touch keyboard in Tablet PC Input Panel J One of the great features of a Tablet PC is the In this article ability to write directly on your e Entering text computer But what happens if the e Correcting text program that you re using doesn t recognize your handwriting With Tablet PC Input Panel you can use the writing pad to convert your handwriting into typed text or use the touch keyboard to enter characters e AutoComplete and text prediction e Handwriting personalization e Handwriting recognition error reporting e Tips for using Input Panel Dm 3 a 5 EJ Toes v po Cooter xh Ro oorcieg Oceng Spitting isang 0 Ez 6 7 1 Wnting pad button 5 Show or h
87. by adding support for new tests vehicles and enhanced applications to the vehicle databases Scan Module firmware updates when available are delivered with diagnostic software updates upgrades Upon starting the Scanner function initially after a software update or upgrade has been installed a message may be displayed to inform you an update is available Figure 5 9 There is an update available for your Scanner Module The device will automatically update in 7 seconds Update Now Update Later Figure 5 9 Scan Module update available message The firmware update process as explained in the following procedure begins automatically after ten seconds unless Update Now or Update Later is selected Selecting Update Now begins the process immediately Update Later defers the operation closes the message and starts the Scanner function If you choose not to perform the update it will not affect diagnostic tool operation however you will not benefit from the additional features available in the update Selecting Details in the upper right corner opens a list of what is included in the update Updating Scan Module firmware IMPORTANT The diagnostic tool must be connected and powered by the AC DC power supply during the Scan Module firmware update process Damage can occur to the Scan Module if the diagnostic tool power is turned off or the power supply is disconnected during the firmware update process 1 Connect the AC
88. cated on the toolbar are described in the table below Table 3 6 Home Desktop Technical Service Bulletins Change Vehicle Hardware Status 19 Selecting this icon returns you to the Home screen from any test Selecting this icon toggles the Windows taskbar on off at the bottom of the screen and allows you access to the Windows desktop Selecting this icon opens a menu that provides information and basic operations and features for the current screen Provides Technical Service Bulletin information if available for the identified vehicle See TSB Technical Service Bulletins on page 117 The currently identified vehicle is shown to the right of the icons selecting allows you to change the identified test vehicle Selecting the icon opens an editable worksheet of vehicle records Indicates the connectivity status of the Scan Module Icon changes depending on status Indicates the connectivity status of the Scope Multimeter Icon changes depending on status Basic Operation and Navigation Basic Navigation Menu Options The Menu icon on the Toolbar at the base of the display screen opens a list of basic operations and features The list of options varies depending upon which module or tool function is active Selecting a menu item opens a submenu of choices and some submenus also open an additional menu A right arrowhead indicates additional choices are available Touch an item to select it
89. ccnncccnccnnnconcnnnncnnnnnnncnnononnconcnnnnoos 11 ia oO A o A o E o O PU o adiout 11 o E 11 WICC A 12 Emergency SUC o A eo 12 SOWELL iS BUIO otro led natacion aio eat 13 Configure Shortcut S BUON erica 14 Advanced menu selection cccccccncnncccnnnnnnnnononnnonancnnnnnncnnnnnnnnnnnnnancnnnnnnnnnnnnnnnnnnnnnncnnnnnnns 14 A 15 DESIGNIO MO Marta viana 15 Touch Screen and SIS cnica tooo cria naaa linia 15 Starting the ShopStream Diagnostic Suite PrograM occccccccconcccnncccoconnnnncnnnnancnnnnnnnnanenonnnnos 17 Home Screen Layout seiscientos 17 FEN CIOTICON ease A iaa 18 TOO Data ici 19 PP e EA 21 Mic A A A A 21 do A o 23 Operating Me Camera secreto AEE REEE TANEET 23 Viewing UG NSS cinta ral a aei E a a kEi R i 24 WERO no coca 24 Chapter 4 Scanner FUNCTION cccseeseeeeccceesseeeceeeenseeeeeeeonsseeeeeecnanseeeeeeonsnseseeeoossseseesonaes 25 Bs e o o A 25 Basic Operation and NavigatiON ccooooncnncccnncnccconcnnnonnnncncnnnncnnnonannnnonnnncnnnonannnnnnnnnrnnnnnanennnnnnnnnns 26 Che OIG lo A o o A E A E E EEE 26 Making Selections cc cccccccscsseececccseecesceseeenscceaceessceaeesscusceeescoaseessosseeessccaneeescuseesssoueneees 26 Contents Scanner Screen layout NE 27 MENU OPIONS eos seat cos dla alcoi alcoi 36 Scanner ODerallOn sd ES E RA A eh ae 39 Vehici identico ri iii apli caia eee eee sis 39 Connecting the Scan Module ts 40 Vehicle System and Test SelectiON
90. ce and detailed parts replacement records all wrapped in an interactive community To learn more about SureTrack visit htto www askatech com and see Using the SureTrack Website on page 162 ShopKey Pro Vintage ShopKey Pro Vintage includes an extensive library of engine and chassis repair information along with wiring diagrams and other information for vehicles back to 1960 116 TSB Technical Service Bulletins The TSB Technical Service Bulletins function can provide the following if available for the identified vehicle e Original Equipment Manufacturer OEM Technical Service Bulletins Recalls and Campaigns e National Highway Traffic and Safety Administration NHTSA recalls e Technical Tips and Service News Information from select manufacturers e Updated Service Information e Updated Part Numbers and Components NOTES TSB coverage includes domestic and import cars light trucks and vans Coverage is limited to only vehicles sold through dealerships in the Unites States To use the TSB feature you MUST have the current software upgrade installed on your diagnostic tool and be connected to a wireless network with internet access If you experience a wireless network connection loss TSB data will not refresh and or may cause the program to stop To continue use you must re establish your internet connection Accessing TSBs when a vehicle is previously identified When a vehicle has been previousl
91. ced The sensor turns vibrations from this noise into an elecincal signal The ECU uses the signal to retard ignition bring and to restore normal combustion in the affected engine cylinder The sensor may be supplied with a reference voltage from the engine ECU This allows the ECU to monitor continuity of the knock sensor circuit Knock sensor detects Engine detonation When knock occurs sensor sends an AC voltage signal to PCM to retard timing This AC voltage ndes on a 2 Svdc signal Knock sensor receives Svdc from PCM Sensor then pulls this signal to about 2 Svdc KOEO or KOER with no knock present Location Best test Location Al knock sensor wire hamess connector Component Location Connector VIEW HARNESS SIDE BACKPROBING KNOCK SENSOR CONNECTOR ri STH O1 KS REFERENCE SIGNAL 02 KS SIGNAL RETURN Tech Notes Before testing ensure Engine condition tuning and fuel quality are acceptable iis cntical that these sensors are torqued correctly when msialled or the sensor values will be changed Figure 7 6 Sample Component Information screen P To view component information La Select a component from the tests list 2 Select COMPONENT INFORMATION from the component menu 80 Guided Component Test Operations Operations NOTE O An additional selection such as front or rear for an oxygen sensor 025 may be required before advancing to the component information screen The component information scre
92. cedures see Pairing The Scan Module on page 55 14 1 3 M4 Scope Module Pairing For M4 Scope Module pairing information see M4 Scope Module Pairing on page 87 146 System Settings Operations Paired Devices 14 1 4 Paring the M2 Scope Meter Optional Equipment O NOTE The M2 Scope Meter is optional equipment for some diagnostic tools and may not be included with your diagnostic tool kit For detailed operation instructions see the M2 Scope Meter instructions supplied with your M2 and or diagnostic tool M2 operation instructions can also be found on our website see the Contact Information section in the front of this manual for website address information Pairing is the wireless connection identification process used to connect the M2 Scope Meter to your diagnostic tool The M2 Scope Meter needs to be paired connected to the diagnostic tool for remote operation The M2 Scope Meter only needs to be paired once before it s initial use The connection configuration should remain in memory for all future uses If the connection configuration is removed or lost the pairing procedure will need to be repeated Before pairing make sure the M2 Scope Meter and the diagnostic tool have fully charged batteries or are connected to their AC DC power supplies It is highly recommended that both devices be powered by their respective AC DC power supplies during the paring operation The two devices to be paired should also be in close pr
93. clable materials If shipping is required ship the battery pack to a recyling facility in accordance with local national and international regulations For additional information contact e North America Rechargeable Battery Recycling Corporation RBRC at http www rbrc org or http www call2recycle org or call 1 800 822 8837 USA Products bearing the WEEE logo Figure 17 2 are subject to European Union regulations E Figure 17 2 sample WEEE logo NOTE O Always dispose of materials according to local regulations Contact your sales representative for details 17 1 4 Calibrating the Touch Screen The touch screen can be calibrated for accuracy using the Windows Tablet PC Settings P To calibrate the touch screen 1 From the Windows menu select Start gt Control Panel gt Hardware and Sound gt Tablet PC Settings The Tablet PC Setting window is displayed Figure 17 3 W Tablet PC Settings S Display Other Configure Configure your pen and touch displays By Setup Display option Display 1 10257C Details P n Input Available Sanirate Choose the order in which your screen rotates rientation ok cancel Figure 17 3 Typical Tablet PC Settings window 182 Maintenance Diagnostic Tool 2 Select the diagnostic tool display from the dropdown list The current default diagnostic tool display number 1 10257C is shown in Figure 17 3 as an example NOTE If
94. cording to FCC 15 407 e the device is intended to operate in the frequency band of 5 15GHz to 5 25G Hz under all conditions of normal operation Normal operation of this device is restricted to indoor used only to reduce any potential for harmful interference to co channel MSS operations IMPORTANT INFORMATION Operating System OS Your VERUS Edge delivers exclusive coverage more capabilities superior performance and runs on a special version of the Microsoft Windows 7 operating system DO NOT install another operating system on this diagnostic tool The modification or installation of a different OS or OS version will damage the diagnostic tool and void its warranty Safety Information READ ALL INSTRUCTIONS For your own safety the safety of others and to prevent damage to the product and vehicles upon which it is used it is important that all instructions and safety messages in this manual and the accompanying Important Safety Instructions manual be read and understood by all persons operating or coming into contact with the product before operating We suggest you store a copy of each manual near the product in sight of the operator For your safety read all instructions Use your diagnostic tools only as described in the tool user s manual Use only manufacturer recommended parts and accessories with your diagnostic tools This product is intended for use by properly trained and skilled professional automotive tech
95. d 106 Scope and Multimeter Operations Operations e Show Grid switches grid lines on the screen off and on Figure 8 23 gt Scope Multimeter gt Lab Scope gt 4 Channel Lab Scope pf Setup Data A File dy Print Power Off Waiting for Trigger a l 2 EJ a 5 6 tT 8 8 10 ms 000 0 0000 0 A 7 E E i F k La ua Y A i Ly t ES ay Figure 8 23 Sample grid selected e Invert Colors switches the screen background to white Layout Settings The selected radio knob on the Layout dialog box shows which setting is active Use your finger or the stylus to switch between settings e 1window shows all traces on the same screen Figure 8 23 e 2 windows shows two separate traces in two ways horizontal one below another Figure 8 24 or vertical side by side Figure 8 25 e 3 windows shows three traces one below another on the same screen Figure 8 26 e 4windows shows four traces one below another on the same screen pF Setup Data AP Cursors i Refresh File dy Print A Power O Figure 8 24 Sample 2 Windows horizontal display 107 Scope and Multimeter Operations Operations gt Scope Multimeter gt Lab Scope gt 4 Channel Lab Scope Back pp Setup gt Data AD Cursors Refresh File e Print A Power Off E pa 1 2 3 3 q 3 E r E Ei S tf Setup Data a Cursors i Refresh File dy Print Power Off A ES RN A oe ur 5 T 000
96. desired test Use your fingertip or the stylus to make menu selections 26 Scanner Function Basic Operation and Navigation 4 2 3 Scanner Screen Layout The Scamner screens typically include three sections Figure 4 2 ere gt Scanner gt Engine gt ENGINE DATA 1 M Exit E Custom e Alarms rf Properties IMA 1PS o TPS V HO2S B1 51 mV o 3 53 El HOAS B2 51 mv HO2S B1 S2 mV INJ PW Ems INJ PW BA ms gt l TRIM 1 2 o mS lo 9 ST TRIM 2 LT TRIM 0 LT TRH AVG a 3 gt O Xx A774 ST TAM AVG1 ST TRM AVG FT LEARN 1 Scanner Toolbar 2 Main Body 3 Lower Toolbar Figure 4 2 Scanner screen layout Scanner Toolbar The Scanner toolbar contains a number of icons that allow you to configure the displayed data and to exit The table below provides a brief explanation of the Scanner toolbar icon operations Table 4 1 Scanner toolbar icons sheet 1 of 2 DCI IO Closes the current test and returns you to the menu When available returns to the Back previously viewed screen Allows you to select which parameters Custom i are displayed on the screen Ah o Allows you to set an alarm on certain Alarms Alarms data parameters when the signal goes wr OoOo above or below the alarm setting Allows you to adjust the display Properties yr Properties characteristics for all of the data 3 screens
97. dule Operation 9 0 9 9 1 Troubleshooting Troubleshooting The Scan Module is a wireless communications device that uses Bluetooth technology to transmit vehicle data to the diagnostic tool without a physical connection The working range of the transmitter is about 30 feet 9 14 m Scan Module operations can be impacted when signal interference or some other condition disrupts or impairs the wireless communication network These interruptions are usually temporary and easily repaired Indicators of wireless communication interference include e Slow Scan Module response accompanied by Error 101 message e Slow Scan Module response accompanied by Error 404 message e Error Occurred Message when trying to use the Scan Module e Error Occurred Message after 20 or more minutes sitting idle particularly if the devices have been stationary No Communication Message If the Scan Module is paired to the diagnostic tool and tries to communicate with the vehicle and the Scan Module is not connected to the vehicle a Connect Data Cable or no communication message displays A signal lost due to moving out of range automatically restores itself when the diagnostic tool is brought closer to the Scan Module The Scanner sounds a tone when the signal is lost The following conditions cause a no communication message to display e The Scanner is unable to establish a communication link with the vehicle
98. e Read the Important Safety Instructions document provided separately for messages on the safe use of this product e This product is intended for Measurement Category I for example automotive 12V systems do not use this product for Measurement Categories Il Ill and IV e Measurement Category is for performing measurements on circuits not directly connected to MAINS or MAINS circuits an example of a MAINS circuit is 120V AC or 240V AC household or industrial electricity do not connect this product to MAINS or MAINS circuits e Do not apply the Black Ground Lead to test points other than ground system return vehicle chassis Electrical shock can cause personal injury equipment damage or circuit damage IMPORTANT Maximum rated transient over voltage impulse is 500 volts do not exceed the rated transient over voltage Vehicle Identification The Guided Component Test information presented is specific to the vehicle being tested Therefore certain attributes of the test vehicle must be entered into the diagnostic tool so that the correct data can be retrieved Vehicle identification information is carried over if you enter the Guided Component Test module either from the Scan Module or from one of the records stored in the Vehicle History module However you may need to enter additional attributes in some instances The vehicle identification sequence is menu driven you simply follow the screen prompts and make a series of choic
99. e arrow Select Show to display the cursors the icon changes to Hide Select Hide to conceal the cursors the icon changes to Show Select Back to close the dialog box Refresh Controls Selecting the Refresh icon from the Scope Multimeter Toolbar clears the minimum and maximum digital values and updates the viewing screen File Controls Selecting File from the toolbar opens a dialog box with a menu of save options e Save Configuration saves the current setup values as a preset e Save Single Frame saves the data currently on the screen only e Save All Frames saves the current screen plus all the data stored in the buffer P To save a file or configuration 1 Select File from the toolbar 2 Selecta save option from the dialog box Save Files 3 Save Configuration y Save Single Frame is Save All Frames a OK Figure 8 32 Sample file setup dialog box The Save As dialog box and the virtual keyboard open 3 Use the keyboard to name the file to be saved then either select the Save icon or select return on the keyboard A configuration description dialog box opens NOTE O The description entered here is what displays in the information panel of the Data Manager 4 Use the keyboard to enter a description of the file to be saved 5 Select the OK icon or select return on the keyboard 6 Select OK to close the file setup dialog box 113 Scope and Multimeter Operations Operations Once
100. e connectors are secured with captive screws e All non OBD II EOBD OBD I compliant vehicles Use the supplied DA 4 data cable with the optional DA 5 adapter and a manufacturer specific adapter The 26 pin end of the cable attaches to the data cable connector on the Scan Module The16 pin end connects to the DA 5 adapter the DA 5 adapter connects to the manufacturer specific adapter and then connects to the vehicle DLC The cable connectors are secured with captive screws While using the Scanner and OBD II EOBD functions on screen cable and adapter connection instructions are provided The instructions may also include the location of the vehicle DLC Figure 5 5 If required additional connection information can be found in the appropriate vehicle communication software manual for the vehicle Vehicle communication software manuals are available online see the website information at the front of this manual ty f gt Scanner gt Engine Connect DA 4 Cable Loca on Under drivers side dash Continue Figure 5 5 Vehicle connection data cable message For data cable vehicle power connection information see Vehicle Power on page 6 P To connect the data cable to the vehicle 1 While using the Scanner or OBD II EOBD function follow the on screen instructions for connecting the cable and or any adapters required to the vehicle Figure 5 5 2 Select Continue once the data cable is connected to the vehicle 57 Scan Mo
101. e screen protector The following tips are provided to assist in the installation o Clean your hands thoroughly o Clean the touch screen thoroughly using a microfiber type cloth removing all dirt dust grease fingerprints etc See Cleaning the Touch Screen on page 179 for additional information o Work in a well lit area o Minimize dust work in an area with minimal air movement turn off fans or air conditioning etc 1 Thoroughly clean and dry the touch screen See Cleaning on page 179 for additional information 2 Peel the rear mask Tab 1 approximately 1 in 2 54 cm away from one edge of the protector Do not remove the front mask Tab 2 at this time 3 Carefully align the exposed edge of the protector with the edge of the screen and lightly hold the edge down to keep it in position Figure 17 5 While holding the edge slowly pull off the rear mask and allow the protector to cling to the screen Make any alignment adjustments as needed during installation Y a Figure 17 5 Removing rear mask Tab 1 to apply protector 4 Once the protector is in place use the microfiber cloth to work out any air bubbles As an alternative a flexible straight edged tool can be used 184 Maintenance Diagnostic Tool Installation Tip s To remove air bubbles slowly work from the inside towards the edges If large air bubbles are trapped it may be easier to carefully peel back the protector and re apply If air bubbles
102. eTrack EAT diagnosis and repair coama Her memen oe mpy iep in De y 10 CRE P ELO MO A porr O A The Mendo eXper repair Mormon CESOUPTES in ihe TA community dean E san Mores Pon ua Ln hera Wo Hawe Anwar Latest Ficos vipa iig Liei e Prem Ring 19 Med a 2013 RAA 32500 HD Mig Homi 607 aith thes pee Hirer 10 Coda Tios 6755055 mee en Tem si lt Ca ram Corer Pepi 55 104 Simp Tet aoe A Latest Questions Weer Mota CE Ere reee ee ge Erre mirra Tene Dra maw Dapo ached 4 Queen about a Ye Toca Cary LE ft eth thee eee piw ipe Lue de 22 Wal rot ari rol re where 10 go from hee TAA LIN Ho MAA pupat ler Eg A ee A A AA AAA en te A XA Gees T A s o e bas Figure 15 3 SureTrack Website Registration Form Enter your personal information and check the license agreement check box Select Submit Upon successful registration you will be able to access SureTrack For additional SureTrack information see the following sections Using SureTrack in Scanner Mode on page 157 Starting SureTrack from the Home Screen on page 161 and Using the SureTrack Website on page 162 15 1 3 SureTrack Status Messages Depending on your software version and connection status the following messages may appear in the SureTrack status bar SureTrack Content May Be Available indicates Sure Track content may be available however you are not currently connected to the SureTrack database This message may be caused by a W
103. ease of the next concurrent software upgrade To log in with a new authorization code see SureTrack Log In on page 156 15 1 2 SureTrack Account Registration If you are a new member do not have an existing Sure Track account you will need to complete the online registration form before you can use SureTrack Use the following procedure to register If you have an existing SureTrack account see SureTrack Log In on page 156 1 Navigate to the SureTrack website Login page using one of the following procedures Select the SureTrack icon from the Home screen of your diagnostic tool and enter your vehicle information or Open the SureTrack website using your web browser see Using the Sure Track Website on page 162 2 From the SureTrack website Login page select the Join Now icon Figure 15 2 on the right side of the screen to open the registration form Figure 15 3 a 0 loge Tabular Display ope mean i nerd Remeras he Suaigmitorwarnd tnree tab display Organizes requits anng wan New To SureTrack me most frequenily replaced pans and me most common fhe See Dom have a SareTeack account No problem un up now to jom the Sure Tino uaes the answers you need at a glance 0 you get the fast TA VA BEOMON IEC CONTAR E Oty AA s 10 ALAOMOtwe ECM FASADON and the Sure TIO RAONO AOAN COMA agnosis and repai SureTrack Pulse 4 Popri moerid a DUETO about a 1994 Toya Carry LE 22 furthers ateweurd a quetion al a 994 Toyo
104. ects the triggering event Trace 1 sets the trigger to channel 1 Trace 2 sets the trigger to channel 2 Trace 3 sets the trigger to channel 3 Trace 4 sets the trigger to channel 4 Cylinder sets triggering to the firing of a cylinder detected by the optional RPM Pickup or Secondary Ignition Adapter None switches triggering off 2 Mode sets the method of triggering Auto automatic if a trigger is found the waveform displays If a trigger is not found after about a half second the waveform and a trigger not found message displays Manual f a trigger is found the waveform displays If a trigger is not found nothing displays no waveform and no message 3 Slope sets triggering to the rising top icon or falling lower icon slope of the signal waveform 4 Vertical position moves the trigger position up and down on the grid 5 Horizontal position moves the trigger timing left and right on the grid 104 Scope and Multimeter Operations Operations 6 Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope Figure 8 19 Trigger controls View Controls Use the view controls to set display attributes P To adjust view controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Select View to open a submenu 3 Select an option from the submenu dialog box
105. eed to be installed P To install a software update 1 Select the software update available message Figure 16 6 or the SST icon from the system tray A software update installation window will display Figure 16 7 175 ShopStream Update Tool SST Installing Software Updates E ShopStream Update Tool i ah aia baa The following updates have been downloaded successfully 11 2SR1 New features and bug fixes for 11 2 mM install Now e Install Later Figure 16 7 Typical update installation window 2 Select an installation option to continue Install Now starts the software update installation Proceed to step 3 Install Later closes the message The message will reappear at a later time as a reminder NOTE If Install Later is chosen you can select the SST icon from the system tray to restart the installation at anytime 3 Close the ShopStream Diagnostic Suite application The ShopStream Diagnostic Suite should remain closed until the software installation has completed 4 Follow the on screen instructions to complete the installation 5 After the installation is complete open the ShopStream Diagnostic Suite application 6 If applicable select Scanner from the Home Screen If a Scan Module firmware update has been received a Scan Module firmware update message will display Proceed to Updating Scan Module Firmware on page 63 lf the Scanner opens normal
106. een of the diagnostic tool 8 Select Paired Devices from the menu 9 From the Paired Devices menu select Add from the toolbar 10 When prompted select OK from the toolbar The diagnostic tool searches for compatible wireless devices then displays the results The M2 Scope Meter is typically listed as e g M2 plus six digits of the unit s serial number 11 Select the M2 Scope Meter from the search results list Figure 14 4 148 System Settings Operations Paired Devices ms gt system Settings gt Paired Devices Back One or More Devices Have Been Discovered Please make a selection ely SCANMODULE4 500048 EJ Figure 14 4 Typical Device selection A in progress message displays during the pairing procedure which takes several seconds The Paired Devices screen displays once the procedure completes Figure 14 5 re Y gt System Settings gt Paired Dovices Paired Devices a SCANMODULE4 E SCOPEMETER M2 Figure 14 5 Typical Paired Devices screen 12 Select the Home icon on the toolbar to return to the Home screen M2 Scope Meter 13 After the M2 Scope Meter has been successfully paired turn the M2 Scope Meter Rotary Switch to the oscilloscope position 14 Press and hold the F1 key to open the alternate menu 15 Press the F4 key once to turn off disable Bluetooth Discovery mode The F4 field on the screen switches to normal video black on white when the
107. eeze frame data and test results from the memory of the selected ECM 05 06 07 Display Test param Results This option opens a submenu of test parameters and test results from various sensors monitor test results and a record of DT Cs detected during the last drive cycle The menu includes e Oxygen Sensor Monitoring 05 e On Board Monitored Systems 06 e DTCs Detected During Last Drive 07 08 Request Control of On board System This service enables bidirectional control of the ECM so that the Scanner is able to transmit control commands to operate the vehicle system This function is useful in determining how well the ECM responds to a command Available options vary by make model and year of the test vehicle Select a test and follow the on screen instructions 09 Read Vehicle Identification This selection displays the vehicle identification number VIN the calibration identification and the calibration verification number CVN of the test vehicle 09 In use Performance Tracking This selection displays the In use Performance Tracking of monitored data It is basically a record of the number of times each of the monitor tests have been completed 0A Emission Related DTC with Permanent Status This service displays a record of any permanent codes on late model vehicles if the vehicle supports Service 0A A permanent status DTC is one that was severe enough to illuminate the MIL at some p
108. en displays Figure 7 6 3 Always Gesture sweep to view any additional information below what is visible 4 Select Back at any time to return to the previous screen 7 2 2 Tests The Tests section guides you through the process of performing tests on a specific component It also provides specifications tips on how and where to connect the test meter leads and also automatically configures the multimeter or lab scope to perform the selected test Once a test vehicle is identified you can select a component from the available tests list P To select a test 1 Select a component from the list 2 Select TEST to open the list NOTE More than one selection is available in some instances For example select Ignition Tests and a menu offering Primary Tests and Secondary Tests displays The list shows all of the tests available for the selected component choices vary by make model and year Selecting opens an additional submenu similar to the one shown in Figure 7 7 when more than one option is available IN gt Guided Component Tests gt 02 SENSOR TESTS E Back BENCH TEST IN CAR TEST 02 RESPONSE TEST PCM RESPONSE TEST Figure 7 7 Sample O2S voltage test submenu 81 Guided Component Test Operations Operations 3 Select a test option and the test screen displays Figure 7 8 TN gt Guided Component Tests gt SIGNATURE TEST Back FUEL INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST
109. en rs er re ee Peer 165 AS TAIN Mr a a o eide 166 ASK ING A A aaa O a ARo 168 Entera Pa A DAA Late 170 Add Waveto PIDEN o alicia 170 A o a O A A TAA e neod ed 170 SUDDO uani o ou 170 Chapter 16 ShopStream Update Tool SST ccccsssseseeeeeceenseeeeeeennneeeesceeeseeeeseeeeseeeesees 171 Basic Operations 171 Manta DOWN O sirios a loas 173 Installing Sottwate Undales flict eit eel ele tag a detec utee ial 175 Installing Software Upgrades ccccceeececcceeeeeseeseeeeccceseesesceeeecceecseesscesseessoesereasosseeessceess 177 Chapter 17 MaintenanNn uscar 179 Diagnostic Tool a odas 179 O A aa Mamaantslukd eaa 179 Cleaning the Touch Screen iaa 179 A A norl Mamas enaeelsuses 179 Calibrating the TOUCH Screen ccccccccccseseeccceeeceeeceeeeeeeceeseceseeseeeseuseeeesaeaeeeesegeeeessaeeeeeees 182 screen Protector Instalacion 184 Stylus Tip Replacement ooococccccncnnccccnccnccnononnnonononnnononcnnnnnnncnonnnnnnnnonnnnnnnnnnnrnnnnnnrnnnnnannnnns 186 Operating System Restore tt addict 187 1012 141 e trol 188 Cleaning and Inspecting the Scan Module c coocccncccocccncccoccnncoconencnonononncnnanonnnonaronnonannnnnss 188 Replacing the Protective HAndOfip cccccssecccseseecceseeceeseeceeseccseueeeseuseeseseessneesseneesseas 188 A ceuuesSrtateiduee tanec vee suvaate rae a a A 189 Using This Manual This manual contains basic operating instructions and is structured in a manner to help you become f
110. end the file to the printer Figure 12 11 Print preview window View Menu The View menu allows you to change how data is displayed on the screen Figure 12 12 File O exit Comp Tools Help Text Only Graphs Only Text and Graphs Figure 12 12 Scanner DataViewer View menu 137 Data Manager Operations Scanner DataViewer Operation Select from the following menu options e Text Only shows all parameters and their values as text only e Graphs Only shows all parameters as graphs only e Textand Graphs shows all parameters and their values as text in the left panel of the screen and shows them as graphs in the right panel of the screen Tools Menu The Tools menu opens the Properties dialog box The Properties dialog box has two sections Figure 12 13 Shared Graph Properties and Individual Properties Shared Graph Properties apply to all graphs and Individual Properties apply to the selected graph only Properties mil Application Theme 9 Default Printer Friendly Shared Graph Properties Show Grid Lines Display Item Graph Background a Color Plot Axes Grid Lines Change Cursor Sweep 1999 samples Individual Properties Data ltem RPM bd v Auto Scale oe A Figure 12 13 Properties dialog box Properties dialog box selections include e Grid Lines when selected a line displays at each major division of the graphs e Display
111. engaged from the custom data list configuration screen Refer to Custom on page 28 for details 31 Scanner Function Basic Operation and Navigation Save The Save icon is used to record movies of vehicle datastream values Saved files can be helpful when trying to isolate an intermittent problem or to verify a repair during a road test P To save a movie e Select Save A save movie dialog box displays while data is being saved The movie is saved when the message box disappears gt Scanner gt Engine The file is available through DataManager and is located in the Scanner Data Folder File name 2005 Subaru Forester 2014 03 17 19 56 pids Figure 4 7 Sample save dialog box To open saved Scanner data files from the Home screen select Data Manager gt Scanner Data Folder see Scanner DataViewer Operation on page 135 Print Selecting Print from the toolbar opens a standard Windows Print dialog box Select from the options as needed to print the current frame of data Hame Microsoft APS Document Wintes iv Properties Status Read Type Miciosolt SPS Document Wiber Where PSPot Comment Figure 4 8 Sample print dialog box 32 Scanner Function Basic Operation and Navigation If the Diagnostic Tool is connected to a printer the current frame of data is printed If the Diagnostic Tool is not connected to a printer the frame of data is saved as an XPS file A dialog box opens so that you can na
112. ep Back Moves to the previous frame in the data buffer 59 Indicates the data buffer frame currently displayed Step Forward Moves to the next frame in the data buffer Zoom In Increases the magnification by decreasing the sweep of the graph Zoom Out Decreases the magnification by increasing the sweep of the graph Use the slider in the middle of the toolbar to quickly move through paused data n K eee gt AAA Figure 4 11 Sample data buffer slider 35 Scanner Function Basic Operation and Navigation 4 2 4 Menu Options The Toolbar Menu icon at the base of the screen opens a menu near the top of the display ee gt Scanner gt Engine A Powertrain gt Driveability r Custom al Alarms yf Properties NE low E save gy Print more A DTG CouNT J Safety Information File e hd 4 75 169 FIS i FUEL STATUS a A a im IATCE rf ATV CH m RA o LOAD S LOOP 32 OPEN CLSD a ei 4 Figure 4 12 Sample Scanner Menu icon options The following Menu options are available e Safety Information opens the Important Safety Instructions document e File allows you to print or save the data being viewed e Tools allows you to perform certain maintenance operations and adjust tool settings e Help allows you to view supporting documentation File Use to print or save a copy of the data currently being viewed Menu options include e Save opens a submenu with these options Screen
113. er gt Engine Exit PO123 TP or APP Sensor 1 Circuit Open High This Ignition Cycle Passed Since Clear Passed Last Test Failed History Yes MIL or Service Required Yes Figure 4 21 Sample DTC status report 5 Select Exit to return to the DTC status entry screen 6 Select Exit again to return to the Codes menu 44 Scanner Function Scanner Operation Data Display Depending upon the test vehicle this selection may appear as Data Data Display Data Only Data No Codes or something similar All are similar Selecting has one of the following results e A submenu of data viewing choices displays e Vehicle data displays A submenu displays when more than one data viewing mode is available on the identified vehicle On some models the engine must be started or cranked before data can be displayed For these models a Waiting to Communicate message displays if the engine was not cranked or started Data Screens When a Data selection is made the screen displays the data list for the selected module The items available for any electronic control module vary from one vehicle to another Data is presented in a 2 column format An abbreviated parameter name is at the left of each column and its value is at the right edge of the column Parameters display in the order that they are transmitted by the ECM so expect variation between vehicles Gesture scrolling allows you to quickly move through the data list Si
114. era application See Camera Operation on Camera e page 23 for additional information Keyboard Opens the virtual keyboard See Virtual Keyboard on page 21 for additional information Pressing and releasing the Brightness icon changes the Brightness display brightness setting Use multiple taps to toggle though the settings Settings Opens the Shortcut S button configuration menu 13 Basic Operation and Navigation Shortcut S Button 3 2 1 Configure Shortcut S Button This feature allows you to change the function of the Shortcut S button P To configure the Shortcut S button 1 Press and release the Shortcut S button 2 Select the Settings icon from the slide out menu 3 Choose the function you would like the Shortcut button to perform when pressed Figure 3 2 The current active setting is indicated by a yellow highlight box S Button How would you like to configure your S Button Screen Shot Camera Keyboard Bnahiness Shortcut Menu OK Note Open the shortcut menu anytime by holding down the S Button for 3 seconds Figure 3 2 Shortcut S button configuration menu 4 Select OK 3 2 2 Advanced menu selection The Advanced selection has no functionality under normal operating conditions and should ONLY be selected when directed to do so by Snap on customer service Selecting Advanced displays the advanced diagnostic system information screen The system state information and functio
115. erations Navigation 12 2 Navigation Use the toolbar icons as shown in the table below to navigate through the Data Manager Table 12 1 Data Manager toolbar icons PO a Returns to the Data Manager main screen Moves the items displayed in the folders panel up one level in the file structure Opens the highlighted folder or file Creates a new folder Moves the highlighted file or folder to the Delete l recycling bin abe Opens a dialog box and the virtual keyboard Rename for renaming the selected file or folder The Save function is not implemented at this Save az time See Saving Files on page 144 for information penis Opens a dialog box and the virtual keyboard p for renaming the selected file or folder Opens a menu of additional options 12 3 Operations Data Manager operations based on toolbar selections are explained in the following sections 12 3 1 My Data The My Data icon is a shortcut that quickly returns you to the main Data Manager screen Select the icon at any time to instantly return Note the location of the page being viewed is shown near the top of the screen just above the toolbar 12 3 2 Up This icon reflects the items shown in the folders panel of the screen up in the file structure one level at a time For example one tap of the Up icon when viewing the contents of the Scanner Data 128 Data Manager Operations Operations Folder returns you to the main screen A second
116. ersion number is installed To activate your SureTrack access that comes with your new software upgrade see SureTrack on page 142 178 Maintenance This section describes typical maintenance and care procedures for your Diagnostic Tool and components 17 1 Diagnostic Tool 17 1 1 Cleaning Periodically perform the following tasks to keep your Diagnostic Tool in proper working order e Check the housing cables and connectors for dirt and damage before and after each use e Atthe end of each work day wipe the Diagnostic Tool housing cables and connectors clean with a damp cloth IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the Diagnostic Tool 17 1 2 Cleaning the Touch Screen The touch screen can be cleaned with a soft cloth and a mild window cleaner IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the touch screen 17 1 3 Battery Service Follow all safety guidelines when handling the battery pack Risk of electric shock AN e Prior to recycling the battery pack protect exposed terminals with heavy insulating tape to prevent shorting e Disconnect all test leads and turn Diagnostic Tools off before removing the battery pack Do not attempt to disassemble the battery or remove any component projecting from or protecting the battery terminals e Do not expose the Diagnostic Tool or battery pack to rain snow or wet conditions Do not short circuit the ba
117. es Each selection you make advances you to the next screen 74 Guided Component Test Operations Vehicle Identification 7 1 1 Menu Options Guided Component Test Selecting the Toolbar Menu icon at the base of the screen offers the following options e Safety Information opens the Important Safety Instructions document See Safety Information on page v for additional information e File allows you to print save and set page settings of the data being viewed e Top Level Menus allows you to access supplemental information and training programs e Help allows you to view supporting documentation See Help Operations on page 145 for additional information File Selecting File opens a menu of print options e Print Article selecting has one of two results Ifa printer is connected the file is sent to the printer Ifa printer is not connected the article is saved as a xps file which can be retrieved moved or copied and printed at a later time e Print Preview opens a representation of what the printed file will look like e Page Setup allows you to adjust margins and paper orientation Top Level Menus Selecting Top Level Menus opens a list of the following options e Features Benefits e How To e Power User Tests e Snap on Automotive Theory Features Benefits Selecting Features Benefits opens a menu page that includes e 5 Minute Walk Thru With Demo Board explains how to use the optional demonstratio
118. essage displays once the installation process is complete Figure 5 12 EUER gt System Settings gt Paired Devices ES Details The Scanner Module has been successfully updated Figure 5 12 Sample firmware update complete message 6 Select OK to close the message and return to Scanner operations The Scan Module now has the latest firmware update is ready to use 65 OBD Direct Operations This Home screen option allows you to access Generic OBD II EOBD Scanner tests without completing a vehicle identification OBD Direct presents a quick way to check for diagnostic trouble codes DTCs isolate the cause of an illuminated malfunction indicator lamp MIL check monitor status prior to emissions certification testing verify repairs and perform a number of other services that are emissions related This mode is also used for testing OBD II EOBD compliant vehicles that are not included in the Scanner databases OBD Direct is a Scanner function and the Scan Module must be connected to the test vehicle and communicating with the diagnostic tool This function only provides generic OBD II EOBD information To access enhanced OBD I I EOBD functions select Scanner from the Home screen Options for the Menu icon on the Toolbar at the base of the screen are the same as those available for the Scanner module Refer to Menu Options on page 36 for details selecting OBD Direct on the Home screen opens a menu with two options Figure 6 1
119. essing vehicle data This manual describes the operation of these three devices and how they work together to deliver diagnostic solutions 2 1 Features and Specifications 2 1 1 Diagnostic Tool 1 Audio Speaker 2 Capacitive Touch Screen 3 Shortcut S Button special functions 4 Power Button with backlit LED functions Figure 2 1 Front view Introduction Features and Specifications 0080 O 50V 175V MAX SAID SCOPE MOOULE 1 Stylus Storage 2 Scope Module M4 removable 3 Camera Lens 4 Communication and Power Jacks Cover 5 Head Phone Jack 6 Micro uSD Card Slot 7 USB universal serial bus Jacks 2 8 DC Power Supply Input Jack 9 Docking Station Connector 10 Battery Pack 11 Collapsible Stand Figure 2 2 Introduction Features and Specifications Technical Specifications Mem Description Specification Capacitive Touch Panel 10 1 inch diagonal TFT Color LCD 1280 x 800 resolution WXGA Intel Quad Core N2930 1 8GHz Operating System Microsoft Windows Embedded 7 ds Wi Fi standard 802 11 b g n Communications E Bluetooth 2 1 Technology Rechargeable Lithium lon Smart Battery Pack 11 1VDC Battery Approximate 5 hour run time Approximate 3 5 hour charge time Power Supply Supply Rating 19 VDC 3 4A DC Operating Voltage 10 to 32 VDC Depth 20m Fm Weight including battery pack without Scope 3 80 Ib 1 73 kg
120. est vehicle is identified you can select a Guided Component Test from the list of available tests For most selections two main choices are available on the component menu COMPONENT INFORMATION provides information on the selected component and connector pin details that assists you in understanding the components prior to diagnosis TESTS provides a pre configured list of tests guides you through performing the tests and offers tips and resources to reduce setup and testing time La 7 2 1 Component Information Component Information provides details on specific vehicle components to provide a better understanding of the components prior to diagnosis The Component Information screens contain information to assist you with testing The screens are divided in sections to help quickly guide you to the correct information Figure 7 6 Operation provides a general description of normal component operation Connector displays the component connector and lists pin assignments Location identifies the component location and the best place for testing it Tech note provides Guided Component Test related tips for example common failures or faults as well as update or recall information INE gt Guided Component Tests gt COMPONENT INFORMATION E Back FUEL INJECTION KNOCK SENSOR COMPONENT INFORMA TION Operation This sensor contains a piezo crystal When combuston knock occurs m an engine a distinct noise is produ
121. esting 4 Channel Lab Scope Volts DC Low Amps 20 Low Amps 40 Low Amps 60 Ignition Probe 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure 99 Scope and Multimeter Operations Ignition Scope Options The following options are available for testing Parade Cylinder Raster Superimposed Single Cylinder Ignition Graphing Options The following options are available for testing 4 Channel Graphing Volts DC Volts DC Average Volts AC RMS Ohms Frequency Pulse Width Injector Pulse Width Duty Cycle Low Amps 20 Low Amps 40 Low Amps 60 MC Dwell 60 MC Dwell 90 100 PSI Vacuum 100 PSI Pressure 500 PSI Pressure 5000 PSI Pressure Digital Multimeter Options The following options are available for testing Volts DC Volts DC Average Volts AC RMS Ohms Diode Continuity Low Amps 20 Low Amps 40 Low Amps 60 100 Operations Scope and Multimeter Operations Operations 8 5 2 Measurement Out of Range A group of arrows display when a measurement is out of range for the scale selected e Arrows pointing UP measurement over maximum range e Arrows pointing DOWN measurement under minimum range Voltage measurements also display arrows in place of live values when the voltage exceeds the input rating of the meter A warnine A Risk of electrical shock e Do not exceed voltage limits between inputs as indicated on the rating label e Use extreme caut
122. exiting 52 functional tests 42 49 generic functions 42 51 66 handgrip replacement 188 memory resets 42 OBDII testing 66 operations 25 pending codes 68 properties 30 readiness monitors 68 scale 33 screen 34 screen layout 27 screen messages 26 sweep 34 system selecting 39 system tests 42 toolbar 27 30 trigger 47 Troubleshooter 42 51 vehicle ID 39 wireless connection 55 56 Scope record playback controls 97 Scope Layout 94 Scope Multimeter playback toolbar 97 scope multimeter toolbar 95 screen colors 31 screen main body 34 screen messages 26 search 125 secondary coil adapter 91 selecting a system to test 39 selecting tests 39 ShopKeyPro 115 Shortcut Button 13 Index Shortcut button Configuring 14 Sleep Mode 12 software Troubleshooter 51 stand the 6 subsystem tests 49 Surelrack 166 Sure Track Status Messages 155 Sweep 34 symbols 1 System Settings 56 146 149 system tests 42 49 T Technical Service Bulletins 117 terminology 1 test leads 89 92 test probes 91 tests actuator 42 component 49 functional 42 49 Power User 75 selecting 39 subsystem 49 system 42 49 tips 76 To 118 toggle tests 49 Toolbar 20 151 Vehicle History 123 toolbar record playback controls 97 Scanner 28 Touch 15 16 Touch Screen 15 Touch screen calibration 179 Touch Screen Gestures 16 trigger condition 47 Triggers setting 47 trouble codes See diagnostic trouble codes DTCs Troubleshooter 42 51 71 Troubleshooter
123. fer fer Common Hepleced Parts Uasod on 907 Pepa a a ran enlace Ports Bane e Aat a O Gabon ea o Eo me ram e 2 Mesa je e ar ru _ paana b n A M A A Eee Eee Eee J Menigtrd Hawt ews Fresa M Ww Figure 15 16 SureTrack Tip e Related Tips presents a list of Tips that may include information that pertains to your search even though they are not an exact match to your search criteria e Related Real Fixes presents a list of successful repairs for problems similar to the one in your search e Community presents a list of Tips that have been gathered from actual shop repair orders and are presented in an easy to understand Complaint Cause Correction format About SureTrack Tips SureTrack Tips are concise and complete descriptions of a real fix for a particular vehicle repair issue A SureTrack Tip is a combination of proven fixes and vehicle specific data we have collected and analyzed into an all in one information source to help you fix vehicle problems quickly and easily Figure 15 16 On SureTrack you can search for Tips or enter your own Tip to help other community members resolve vehicle issues There are 3 types of Sure Track Tips e Snap on Certified Tips these proven tips have gone through rigorous review by experts e Real Fix Tips these tips are gathered from actual shop repair orders and are presented in an easy to understand Complaint Cause Correction format e SureTrac
124. g It can be used to trigger a waveform or display RPM With the Ignition Scope the RPM Pickup connects to cylinder number one to establish the firing order Low Amp Current Probe optional The optional Low Amp Current Probe provides accurate and reliable non intrusive testing of ignition coils fuel injectors fuel pumps relays electric motors and parasitic draw The optional Low Amp Current Probe measures current from 10 mA to 60 Amps Figure 8 13 Low Amp Current Probe 3 3 3 Menu Options Scope Multimeter The Menu icon on the Toolbar at the base of the screen opens a menu with the following options e Safety Information opens the Important Safety Instructions document e File allows you to print or save the data or meter setup being viewed e Setup allows you to adjust certain tool settings once a test has been selected e Help allows you to view supporting documentation File Use to print or save a copy of the data currently being viewed Selecting opens a submenu e Save Multimeter opens an additional submenu with these options Save Configuration saves the current screen setup as a preset for quick access 92 Scope and Multimeter Operations Getting Started Save Single Frame saves a recording of the current screen Save All Frames saves a recording of the current screen plus all the data in the buffer e Print opens a standard Windows Print dialog box for printing the current screen Setu
125. g the Tip about Select Enter a Tip from the Navigation Bar Enter your Tip Title in the Title field Compose your tip in the Content field Include as much information as possible while keeping the information concise and to the point A tip should provide accurate information that is easy to read understand and follow select Submit once you are satisfied with your Tip 15 5 6 Add Waveform PID Graph Selecting Add a Waveform PIDGraph opens a data entry form that allows you to attach a file sample of a graph or similar image To submit the image you must complete all the required entries including Title File attach and the five drop down list items in the Tags menu box When you are finished select the Submit icon 15 5 7 My Profile Selecting My Profile opens your personal identification page The Header Bar tabs allow you to create your SureTrack identity and to establish filters for the type of information that will be sent to you User Profile information that you include here determines how you are presented to the community Vehicle Selection use to set up a list of preferred vehicles The preferred list limits the choices that display on the Select Vehicle list to specific years makes and systems Expert Subscriptions allows you to share your knowledge by alerting you when there is a question related to an indicated area of your expertise Communication use to configure what type of information from the com
126. gnostic tool closer to the Scan Module to ar Grey Communicating reestablish communications If connectivity is not restored perform the Recovery Procedure on page 61 Hardware status is good and Bluetooth should Paired and be functional Verify that the green Bluetooth Blue A LED on the front of the Scan Module is flashing Communicating a If there is no connectivity perform the Recovery Procedure on page 61 USB Cable Connected Indicates the USB cable is connected USB Cable Not Indicates the USB cable is not connected or Gray eee Connected connected but not allowing communication The three light emitting diodes LEDs on the faceplate of the Scan Module let you know ata glance whether or not there is an active connection between the two modules The two green LEDs Vehicle Power and Bluetooth both flash on and off when the Scan Module and diagnostic tool are actively communicating through a wireless connection The red Communication LED flashes on and off when the Scan Module is performing an internal self test and is illuminated continuously if a failure is detected Figure 5 6 59 Scan Module Operation Troubleshooting 1 Vehicle Power green LED flashes during wireless communications 2 Communication red LED illuminates if there is a communications failure 3 Bluetooth green LED flashes during wireless communications Figure 5 6 Scan Module LEDs Each LED can be in one of three states off lit solid or f
127. gure 7 9 EA Tests gt SIGNATURE TEST Back pf Setup gt Data AS Cursors Refresh File dy Print E Meter X Power Off FUEL INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST Connect test leads Yellow injector signal Black known good ground As load changes injector on time will change View Meter Lab Scope should be used to check waveform signature Integrity 40 6 Figure 7 9 Sample view meter window Three view meter options are available 1 With View Meter active Figure 7 9 select the Meter icon on the toolbar once and the meter expands to fill the entire screen Select the Meter icon a second time and the meter open as a separate window Figure 7 10 This window can remain open if you switch to the Scan Module and can be accessed from the Windows toolbar at the bottom of the screen You can also resize and reposition the meter window on the screen toe a gt Guided Component Tests gt SIGNATURE TEST Back xP Setup Data 42 Cursors i Refresh O dy Print M Meter FUEL INJECTION FUEL SYSTEM INJECTOR SIGNATURE TEST Connect lest leads Yellow inpecl Black kncrwr ye As load chan E Mi ew Mete Lab Scope si 5 injector may t MM Gr injector me View Meter Figure 7 10 Sample meter view in a separate window 83 Guided Component Test Operations Operations Selecting the Close icon red box with an X when viewing the meter in a separate window closes
128. gy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment FCC RF Radiation Exposure Statement 1 This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 2 This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This device was tested for typical lap held operations with the device contacted directly to the human body to the back side of the Display Unit To maintain compliance with FCC RF exposure compliance requirements avoid direct contact to the transmitting antenna during transmitting 3 Ac
129. h item 125 Vehicle History Operations Screen Layout 4 Select Search twice The first tap closes the keyboard the second tap starts the search The display returns to the Vehicle History screen with only the records fitting the search criteria showing 5 Select Show All on the toolbar to restore the complete Vehicle History list Settings Use Settings to determine which categories of information display in the main body of the Vehicle History screen Selecting the Settings icon opens a dialog box GQ To change Settings 1 Select Settings on the Vehicle History toolbar to open the dialog box A ue gt Vehicle History 2 Cancel Customer Postcode ziP Created Figure 11 4 Sample Settings dialog box 2 Select to highlight the categories that you do not want to display on the main screen remember items that are highlighted do not display ltems that are not highlighted display 3 Select OK on the toolbar to implement the changes select Cancel to disregard the changes The dialog box closes and the screen updates 126 12 1 Data Manager Operations The Data Manager is used to store sort and review saved files Most operations are controlled through the toolbar Screen Layout Select Data Manager on the Module toolbar to open the file system Use the toolbar at the top of the screen to navigate through the data The folders panel below the toolbar displays the contents of the Windows
130. i Fi connection issue or if you do not have the current software upgrade installed Loading content from SureTrack indicates SureTrack information is being updated from the SureTrack database A new diagnostic software upgrade is available See your sales representative for details indicates your access to SureTrack will be expiring soon and you should contact your sales representative to purchase the current software upgrade Your SureTrack access has expired See your Snap on representative to renew indicates your access to SureTrack has expired and you should contact your sales representative to purchase the current software upgrade Verified parts replacement data not available indicates repair and or diagnostic information is not available at this time for the identified vehicle Network not available indicates that you have a connection problem with your wireless network 155 SureTrack 15 2 SureTrack Log In Use the following procedure if you already have an existing SureTrack account and need to e login normally or e enter a new SureTrack authorization code to log in SureTrack Log In If you do not have an existing SureTrack account see SureTrack Authorization and Registration on page 153 for log in instructions 1 Navigate to the SureTrack website Login page using one of the following procedures Select the SureTrack icon from the Home screen of your diagnostic tool and enter your vehicle info
131. iagnostic Suite Restart Procedure This method which closes and restarts the ShopStream Diagnostic Suite software takes about two minutes to complete 2 3 4 To restart the ShopStream Diagnostic Suite 1 Navigate to the Home Screen on the diagnostic tool Select Exit to close the ShopStream Diagnostic Suite Wait for the Scan Module Communication LED to stop flashing Select the ShopStream Diagnostic Suite icon on the desktop The ShopStream Diagnostic Suite should open with connectivity restored Windows Reboot Procedure This method which completely shuts down the diagnostic tool takes several minutes to complete P To reboot the diagnostic tool SA A AN r Disconnect the Scan Module from the vehicle Navigate to the Home Screen on the diagnostic tool Select Exit to close the ShopStream Diagnostic Suite Select Start in the lower left corner of the screen to open the menu Select Turn Off Computer from the menu Select Turn Off when the Confirmation window opens Wait for the tool to completely turn off then press the Power button to restart the diagnostic tool Connect the Scan Module to the vehicle once the ShopStream Diagnostic Suite opens 62 Scan Module Operation Updating Scan Module Firmware 9 6 Updating Scan Module Firmware The internal programming firmware of the Scan Module may require periodic updates Firmware updates increase the Scan Module s diagnostic capabilities typically
132. ide correction video buttons 2 Touch keyboard button 6 Writing area 3 Tools menu 7 Quick keys 4 iit i amp More support options Online Help Figure 3 7 Help window 22 Basic Operation and Navigation Camera Operation 3 6 Camera Operation 3 6 1 Operating the Camera Selecting Camera from the shortcut S button menu opens the camera application The touch screen becomes the view finder and is also used for reviewing photographs that are taken Icons on the touch screen are used to operate the camera The icons change depending on which camera function is active Table 3 7 Camera icons IC escrpfon Acts as a shutter to take a photograph of what is Photo visible in the view finder which is the left hand portion of the screen Gallery Opens a thumbnail gallery of recently taken pictures Exit Closes the camera application and returns to the previous screen Displays after a picture is taken Selecting Save 5 y saves the photograph and returns to the view OF finder Displays after a picture is taken and in Gallery Delete mode Selecting discards the photograph and 5 returns to the previous screen Displays in Gallery mode Selecting returns to Back the previously viewed screen Previ Displays in Gallery mode Selecting opens the revious picture prior to the current image in the gallery Displays in Gallery mode Selecting opens the Next l picture after the current image in the gallery 23
133. ies icon on the Scanner toolbar to open the dialog box 2 Highlight one of the Samples After Trigger options 3 Select the Accept icon to close the dialog box NOTE You can also adjust the amount of data collected after a triggering event using the Properties icon on the Scanner toolbar See Properties on page 30 for additional information P To set triggers and record a snapshot 1 Select the Graph Properties icon on the parameter graph you wish to set triggers on The Graph Properties dialog box opens 2 From the Graph Properties dialog box select Triggers On A check mark appears in the box and the Min and Max fields activate Figure 4 24 Select either Max maximum or Min minimum to activate that field and open the keyboard Type the desired trigger value into the field Select the other field and enter a trigger value then close the virtual keyboard Select Save to close the dialog box Trigger lines blue for upper and red for lower display on the selected parameter graph The area between the upper and lower trigger lines establishes the triggering condition Any data points that register outside of the set trigger conditions initiates a snapshot o i E MEFE gt Scanner gt Engine gt ENGINE DATA 1 ll Trigger On Max 0 Min 0 AutoScale On Max Figure 4 24 Sample Graph Properties dialog box 7 Select Snapshot on the Data Buffer Toolbar to arm the snapshot The Snapshot icon changes color to i
134. ion when working with circuits that have greater than 40 volts AC or 24 volts DC Electrical shock can cause personal injury equipment damage or circuit damage IMPORTANT If arrows are displayed in the live voltage values discontinue circuit testing Correct an out of range condition by selecting a scale setting appropriate for the signal being sampled See Trace Controls on page 101 for more information 8 5 3 Scope and Multimeter Setup gt The following sections explain how to adjust the scope and multimeter for the specific type of signal being sampled Most of these setup operations are available from the toolbar Trace Controls The Trace controls are used to adjust individual characteristics of how the signal is sampled and displayed for each of the four traces To adjust trace controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Select Traces to open the submenu 3 Select the trace to be configured from the submenu The traces dialog box displays Figure 8 17 101 Scope and Multimeter Operations Operations a Trace 1 Trace 2 Trace 3 Trace 4 Trace 1 Setup E mee A eee 7 4 ee Trace 1 Display Displayed Peak Detect Filter l l inverted i Coupling AC N Auto Find 1 Trace tabs 2 Trace Probe icon 3 Trace Scale icon 4 Trace characteristics check boxes 5 Auto Find icon 6 Baseline position 7
135. is section covers how to care for your Scan Module 17 2 1 Cleaning and Inspecting the Scan Module When using the Scan Module make sure to do the following e Check the housing wiring and connectors for dirt and damage before and after each use e Atthe end of each work day wipe the housing wiring and connectors clean with a slightly damp cloth IMPORTANT Do not use any abrasive cleansers or automotive chemicals on the Scan Module 17 2 2 Replacing the Protective Handgrip The soft protective handgrip that covers the outer edges of the Scan Module is easily replaced should it become worn or damaged Contact your sales representative for replacement parts P To replace the protective handgrip 1 Disconnect the data cable and any other cables if attached to the Scan Module 2 From the bottom of the Scan Module gently lift up and out on one side of the handgrip to free it from Scanner housing 3 Repeat step 2 to loosen the other side of the handgrip Lift the handgrip off of the Scan Module housing NOTE The handgrip tapers toward the front of the Scan Module housing Make sure the replacement handgrip is correctly oriented before attempting to install it 5 Fit the new handgrip over the top data cable end of the Scan Module housing 6 With your fingers work the new handgrip onto the Scan Module housing from top to bottom Make sure the tabs on the handgrip fit into the grooves on the housing 188 Index Nu
136. ists all open Vehicle History records Figure 11 1 Sample Vehicle History screen 122 Vehicle History Operations Screen Layout 11 1 1 Vehicle History Main Body The main body of the screen lists all of the available Vehicle History items By default items are shown in the order in which they are entered However you can resort them by any of the categories shown as column headings You can also resize the individual columns P To sort Vehicle History items 1 Select a category heading The listed items resort according to the selected category A triangle appears alongside the name of the column that was used for the sort 2 Select the triangle in the heading to reverse the sort order P To resize a Vehicle History column 1 Select the line separating two columns A line with arrowheads appears to show the column is ready for resizing 2 Drag the line left or right to increase or decrease the column width 11 1 2 Vehicle History Toolbar The table below gives brief descriptions of the control icons on the toolbar Table 11 1 Toolbar icons MIN IC emaiton Returns to the previously viewed screen Activate Loads the highlighted vehicle history View Opens the worksheet for the currently s highlighted vehicle history i Delete ae the currently highlighted vehicle Istory Opens a window that allows you to Search locate a particular vehicle history i Available only after a search use to SOA ia Show Al
137. k Community Tips these are Tips that have been created by members of the Sure Track community If you have a new fix to a specific problem you can create a Tip to share this information with other technicians See Enter a Tip on page 170 167 SureTrack Using the SureTrack Website Component Test Tab The Component Test tab on the Dashboard page provides specific component operational information on how to locate the component on the vehicle how to set up a meter to test the component the best place on the vehicle to connect the meter component connector pin assignments and what readings you should expect to see Library Tab The Library tab on the Dashboard page provides data graphs and or waveforms associated with the selected Tip and vehicle This is a comprehensive collection of test results gathered through actual on vehicle tests so you know exactly what to look for when performing your own tests Data graphs and lab scope waveforms provide a point of reference to help you verify faulty parts 15 5 4 Ask the Experts Selecting Ask the Experts opens a series of text entry forms that allow you to ask a question to the SureTrack community Questions and Answers Asking Questions SureTrack provides answers but you must first ask a question in order to receive an answer Begin using SureTrack by asking a question of the Community Select See Examples in the upper right portion of the screen to view samples of well
138. king Paired DeViCCS ni il tods 146 Scan Module Pairing oocccccococcnnccconcnnoconcnnnononnnnconancnnnonnnnnnnnnnnnnnnnnnrnnnnnnnncnonnnnrnnnnnanennns 146 MA Scope Module PANN tai da 146 Paring the M2 Scope Meter Optional Equipment cccoooccncccccccnncccccnnncconononocononononanoninanos 147 M2 Scope Meter Hardware Status Indicators ooooonnccconnncccononconnonnncnncnnnncncnnnaroncnnancncnnnnnos 150 e A 151 Chapter 15 Sure TraCkKacusninaiia a a a aa 153 SureTrack Authorization and RegistratiON ooocccccconnnnccoonconnonoconnnnnnnnnnonannnnnonannnnnnnnrnnnnnnanennss 153 Contents sure lrack AUIMONZAON GC Ode aii 154 SureTrack Account Registration ooocccccoconccnnccononnconancnnnonononononanenonnnnrnnnnonanenonnnnrnnnnnnnenoss 154 sureT rack Status MESSAGES ii is 155 Sure TRACK LOG NG ii anodino eed eee 156 Using SureTrack in Scanner MOdG ccccccccseseceeceeeceeeceeseeeeeeeeceesseeeeessaeceeseeueeessageeeessaaeees 157 Common Replaced Parts Graph ccccssscccceseeceeeeeeeecsseeeeesseeeeeeseeeeeeseeeseeesageeessseeeeneas 158 Dashboard Feature ornato eid 159 Starting SureTrack from the HOME Screen ccccccccseeeececeeeceeeceeeeecseeeceeseaeeessaeaeeeesaeeeeeesaees 161 Using the SureTrack WebSite ccccccscccceceseecescceseceeccoeseeeceseececcceneecseeseeeescoseeeescoseeesceeees 162 SUE TRACK Home PAGS ta tice enc iia aie Siete ce aka A R 162 VOE Ol ge 6 epee teen eee Se
139. l return to a complete Vehicle History list 7 Opens a window that allows you to Settings LF Settings configure which fields display on main Vehicle History screen Back 123 Vehicle History Operations Activate Screen Layout Use this icon to load an existing vehicle history when servicing a vehicle that you have previously worked on The diagnostic tool uses the identification characteristics stored in the vehicle history to load the correct database so there is no need to identify the test vehicle P To activate a vehicle 1 Locate and highlight the desired Vehicle History in the main body of the screen 2 Select Activate on the Vehicle History toolbar The Activate icon is removed from the toolbar once a vehicle has been selected 3 Select the Home icon on the Toolbar The Home screen displays with the activated vehicle shown on the toolbar 4 Select any Function icon on the Home screen to begin testing View Use this selection to open edit add notes and print the work sheet for an existing Vehicle History P To modify an existing Vehicle History 1 Highlight the Vehicle History be opened in the main body of the screen 2 Select View on the Vehicle History toolbar The worksheet for the selected vehicle opens and there are now Back and Save amp Close icons available on the toolbar A E Vehicle History Back A FR Delete gy Vehicle Title 2005 Chevrolet Tahoe Technician Notes Odometer
140. lashing Interpret as follows e Vehicle Power Off vehicle power is not being supplied to the Scan Module through the data cable On Solid the Scan Module is being powered by the vehicle but not communicating with the Diagnostic Tool Flashing the Scan Module is being powered by the vehicle and is communicating with the Diagnostic Tool e Communication Off normal state no errors detected On Solid communications error detected Flashing internal self test in process will go out once the test completes e Bluetooth Off there is no connection between the Scan Module and Diagnostic Tool On Solid the Scan Module and Diagnostic Tool are communicating through a solid USB cable connection Flashing the Scan Module and Diagnostic Tool are communicating through a wireless connection 60 Scan Module Operation Troubleshooting 5 5 4 Recovery Procedure gt O This is a quick and easy method that reestablishes connectivity between the diagnostic tool and the Scan Module in most instances If bluetooth connectivity remains unavailable following recovery use one of the alternate procedures to restart the system NOTE This product is intended to be used by professional technicians in a garage environment Electrostatic discharges may happen occasionally and cause a loss of communication To restore communication disconnect and reconnect the communication cables and follow screen pr
141. le confirmation screen will display For Scan Module connection and operation information see Pairing The Scan Module on page 55 40 Scanner Function Scanner Operation 4 3 3 Vehicle System and Test Selection P Selecting a vehicle system 1 After the vehicle has been identified a list of available systems for testing displays Figure 4 17 Select a system to continue iA e Select System Engine Airbag rt t gt Scanner gt System Menu Transmission Antilock Brakes Transfer Case Body Control Module Instrument Panel Cluster Figure 4 17 Systems menu 2 After a system is selected and the Scanner establishes communication with the vehicle the Scanner Main menu displays available tests Select a menu item to continue fart Ej lt gt Scanner gt Engine Back Main Menu Engine Codes Menu Functional Tests Generic Functions Data Display Troubleshooter Figure 4 18 Scanner Main menu 41 Scanner Function Scanner Operation Main menu options vary slightly by year make and model The main menu may include Data Display displays data parameter information from the vehicle electronic control module ECM Selecting may open a submenu of viewing options Codes Menu displays diagnostic trouble code DTC records from the vehicle electronic control module Selecting may open a submenu of viewing options Clear Codes erases DTC records and other data
142. lows you to quickly access SureTrack diagnostic information at anytime A vehicle must be identified to access SureTrack 1 Select the SureTrack icon from the Home screen 2 Avehicle identification sequence begins if there is no active vehicle Follow the screen prompts to select the year make model submodel engine and system of the vehicle Figure 15 11 If an active vehicle is detected a confirmation message will display providing the following options a Select OK to continue with the identified vehicle b Select Cancel to identify a different vehicle ME gt Ask a Tech Do you want to load 2001 gt Chevrolet gt Tahoe Cancel f Figure 15 11 Active Vehicle Confirmation Message After the vehicle identification process is complete the SureTrack website opens See Using the SureTrack Website on page 162 for additional information Before using SureTrack you must be logged in see SureTrack Log In on page 156 161 SureTrack 15 5 Using the SureTrack Website Using the SureTrack Website The following section provides basic instructions and information for using the SureTrack website For additional information see the FAQ page on the SureTrack website The FAQ page link is located on the bottom of the SureTrack Login page Figure 15 12 Sure Track website address http www askatech com While operating the diagnostic tool the SureTrack website opens automatically when you are directed to l
143. ltem use to view the display color of the listed items Highlight an item and the current color appears in the Color box e Change use to change the color of the highlighted item select to open a color palate e Sweep use to adjust the number of data frames that appear on the screen zoom in or out highlight and type in the desired number e Reset Colors use to restore the default color settings e Data Item use this pulldown menu to select individual graphs for modification e Auto Scale minimum and maximum Y axis values automatically adjust to the signal when the box is checked uncheck the box if you want to custom set the values e YAxis Range use to type desired minimum from and maximum to values in the selection boxes This field is only active when Auto Scale is deselected e OK applies the changes and closes the properties dialog box e Cancel closes the properties dialog box without making changes e Apply applies the changes and leaves the properties dialog box open NOTE O The Properties icon on each graph also opens the Properties dialog box Figure 12 8 138 Data Manager Operations Scanner DataViewer Operation Help Menu The Help menu provides Scanner Viewer software version information 12 5 2 Display Toolbar The Display toolbar provides the following controls Figure 12 14 e Exit closes Scanner DataViewer e Hide PID List toggles display between parameter text and graph vie
144. ly and no update message is displayed proceed to step 7 7 Turn the diagnostic tool off then turn it on re boot 8 From the toolbar select Menu gt HELP gt Version Info to confirm the new version number is installed 176 ShopStream Update Tool SST Installing Software Upgrades 16 4 Installing Software Upgrades This section is ONLY applicable if you are currently in the software subscription program NOTE It is recommended that you perform software upgrade installations Monday Friday during business hours to ensure customer care representatives are available for support The installation will take approximately 30 minutes If the installation is interrupted Contact Snap on Diagnostics Customer Care for assistance See the Snap on contact information at the front of this manual NOTE If applicable before installing a software upgrade have your Scan Module and USB cable available The software upgrade may include firmware updates that need to be installed to the Scan Module P To install a software upgrade 1 Select the software upgrade available message Figure 16 8 or the SST icon from the system tray y ShopStream Update Tool E Critical update available Click here to install 6 cama A 07 pm Figure 16 8 Typical upgrade installation message An upgrade installation window will display Figure 16 9 am Update Tool The following update has been downloaded sucessfully Bundle 14 4 VE
145. make sure you know the correct protocol for the test vehicle An incorrect selection may activate warning lamps and set CAN related faults on the vehicle Select OK and a menu of options displays Figure 6 7 arti gt Scanner gt Manual Protocol Selection Back Select Communication Protocol 4 a ISO 15765 4 CAN ISO 27145 WWHOBD CAN SAE J1939 CAN ISO 9141 2 ISO 142304 KWP2000 SAE J1850 PWM SAE J1850 VPW Figure 6 7 Sample communication protocol menu 73 1 1 Guided Component Test Operations The Guided Component Test software is a component testing powerhouse providing you with a robust diagnostic database for use with scopes and meters It is like having access to a complete library of shop manuals for testing engine management components transmission sensors and components and ABS systems Guided Component Test helps you with everything from selecting the appropriate test for a specific component to showing the hook up location and correct pin configuration This software thoroughly guides and instructs you on proper testing procedures and offers tips from the internal troubleshooter database The Guided Component Test procedures tips and meter settings reduce your overall set up and diagnostic testing time Vehicle specific Guided Component Tests are provided for engine transmission ABS charging transfer case and suspension systems Risk of electrical shock
146. me the print file and specify the location that it is saved to follow the on screen instructions Saved files can be printed at a later date or opened and reviewed NOTE Saved print files cannot be viewed using the Data Manager they can only be opened into an internet browser To open a saved print file 1 Minimize the Diagnostic Suite to view the desktop 2 From the desktop select My Documents gt ShopStream gt Scanner Data Folder 3 Locate the file you wish to view 4 Double select the file to open it The internet browser and file open More Whenever the More icon appears on the toolbar it indicates that there are additional options available Selecting the More icon from the Scanner toolbar opens a dropdown menu that offers two choices that only apply to data graphs e Scale e Sweep Scale The Scale option switches the scale values displayed along the left hand side of the data graphs on and off Figure 4 9 The dropdown menu closes once a selection is made Diagnodio u a Fa gt Scanner gt Engine gt ENGINE DATA 1 E Exit Hz Custom F Alarms pF Properties a Graph View 7 Save y Print 7 HOS B2 S2 mv a ST TRIM 1 iie Min 282 Max 959 o TPS 1765 TPS V HO S B1 S2 mV 1 98 ol HO S B2 S1 mvV INJ PW B1 mS hasnt 39 o INJ PW B2 m5 a ST TRIM 1 Eak 12 6 E O 2 E a a Q E Figure 4 9 Sample data graph scales 33 Scanner Function Basic
147. merics 10 Minute Electronic Class 76 15 Minute Ignition Class 76 20 Minute current ramp classes 76 A AC DC power supply 6 actuator tests 42 Alarms 29 alligator clips 91 battery pack 6 disposal 182 handling 180 replacing 181 battery recycling 182 battery service 179 Bluetooth connectivity 58 62 bold text 1 C cables 89 92 channel 1 90 channel 2 90 channel 3 90 channel 4 90 inductive RPM pickup 92 secondary coil adapter 91 secondary ignition clip on wire adapter 91 capabilities hardware 88 Clear Codes 42 clear codes 68 clearing codes 43 Codes Menu 42 codes See diagnostic trouble codes DTCs communication protocol 73 Component Information 80 component information 80 81 connecting to a vehicle 39 84 Connector Information 73 D Data display 42 45 Data Manager 127 133 operations 129 133 properties 133 screen layout 127 toolbar 128 data parameters displaying 42 delete 125 demonstration programs 25 Diagnostic 3 diagnostic connector 73 location 73 diagnostic trouble codes DTCs 42 digital meter 90 91 Display Device battery replacement 179 connecting wireless devices 146 149 introduction 3 specifications 5 docking cradle 6 DTC status 43 E Emergency shutdown 12 F Fast Track Troubleshooter 71 Features amp Benefits 75 following 11 Freeze Frame Failure Records 43 functional tests 42 49 G Generic Functions 42 51 Guided Component Test 74 84 custom configure 77 favorites 78
148. mply touch the screen and drag your finger up or down to reposition the parameters being displayed Position bars momentarily appear to the right of each column to indicate the position of the current screen in relation to the entire list as you scroll Each column of parameters scrolls independently of the other column Figure 4 22 shows a typical data screen A A AS DATA 1 pa A e Alarms gf Pro erties p TPS 99 O HORS B1 S1 mV o HO2S B2 S1 mV J HO S B1 S2 mV a HO S BA2 52 mV am T INJ PW Bi ms v pt O e 15 8 O NJ PWB2 ms ST TRIM 1 IEA di S Je 0 a A e Bcc A 5s 12 1 ST THIM 2 o ci LT TRIM 2 EY TAM ANGE N 0 LTTRMAVG1S E ST TRM AVG y v jc amp 1 Graph icon 2 Parameter name 3 Parameter value Figure 4 22 Sample data screen 45 Scanner Function Scanner Operation Data Graphs Select the Graph icon to open a data graph for that parameter Figure 4 23 Selecting a parameter for graph view moves it to the top of the list Select the Graph icon again to close the graph for that parameter and return to a data list view bart El gt Scanner gt Engine gt ENGINE DATA 1 Exit Se Custom Alarms yf Properties ff GraphView QF Save gh Print more HO S B2 S1 mvV HO 2S B1 S2 mV BJA 046 Min 39 Max 903 Min 369 Max 950 Figure 4 23 Sample graph view The icons that display on each data graph allow
149. ms this is where you describe how the vehicle is behaving Diagnostics Steps Performed Parts Replaced include any previous diagnostic tests that you performed including the results of those tests Also list any parts that were replaced during previous diagnostic work Your Question compose a clear and concise question to ask the community Be sure to be descriptive and concise when asking your question Select See Examples in the upper right corner of the page to review examples of how to construct a good question The Attach Files icon at the left side bottom of the page allows you to include images or other supporting data with your question Select Attach Files and a selection window opens for locating items on your computer and attaching them Use the Preview icon at the right side bottom of the page to see how your question will be presented to the community before you actually post it Use the Cancel icon at the right side bottom of the page to delete your question Use the Submit icon at the right side bottom of the page to ask your question Check the Follow box if you want to get e mail notifications when other members edit or comment on your question Closing a Question Questions that you post to the community need to be closed once the vehicle repair issue has been resolved You are encouraged to document the fix and an important part in doing so is to provide information on what actually fixed the vehicle This makes
150. munity will be e mailed to you 15 5 8 Support Selecting Support opens a message box to report problems with the website and to make general suggestions The SureTrack customer support phone number is also listed 170 16 1 ShopStream Update Tool SST The ShopStream Update Tool SST is a maintenance program that automatically keeps your diagnostic software up to date The following terms are used in this section and throughout this manual as described below e Software Upgrade a new diagnostic software version Software upgrades include new and enhanced coverage and features for subscribed Snap on diagnostic tools e Software Update a service release update for a existing diagnostic software version For clarity throughout this document the term software update s will be used to collectively describe software updates upgrades and SST program updates using the SST except where noted The ShopStream Update Tool program downloads and installs e Diagnostic software upgrades subscribed tools only e Diagnostic software updates e SST program updates When connected to the Internet the SST automatically checks for new software updates This automatic check also occurs every time the diagnostic tool is turned on If a software update is available the SST will download it The SST is a low priority program that only downloads software updates when unused bandwidth is available If other programs are run
151. n board to generate sample signals e Features amp Benefits provides descriptions and a brief overview of meter functions e Accessories opens a menu of optional equipment available e Product Description provides descriptions and a brief overview of meter operations The demonstration board not only helps you learn how to use the Guided Component Test software it allows you to hone your skills and diagnostic technique without an actual test vehicle Power User Tests The Power User Tests option gives you quick access to a pre configured meter for conducting a number of control system tests Tests are available with or without on screen help Help typically provides a description of the test along with expected results and a link to the pre set meter 75 Guided Component Test Operations Vehicle Identification How To The How To option provides a list of available on screen instructions for performing tasks Scroll to view the entire list Typical topics include 10 Minute Electronic Classes provides brief instruction in basic electronics and circuit connections 15 Minute Ignition Classes provides an introduction to basic ignition testing Illustrated Terms amp Definitions provides definitions of terms drawings and tips associated with Guided Component Testing No start Basics provides a guideline for diagnosing a no start condition 02 Sensor amp Feedback System Analysis displays the Guided Component Test
152. ndicate it has been armed Figure 4 25 Figure 4 25 Sample armed Snapshot icon 47 Scanner Function 8 9 Scanner Operation Once all of the data is compiled data collection pauses and the information is saved as a movie A confirmation screen displays to let you know the name automatically assigned to the saved file and where to locate it A i FH gt Scannor gt Engine The file is available through DatalManager and is located in the Scanner Data Folder File name 2005 Subaru Forester 2014 03 17 19 56 pids Figure 4 26 Sample saved movie confirmation screen Select OK to close the confirmation screen Select the Play icon on the toolbar to resume viewing live data NOTE O Selecting an armed Snapshot icon disarms it Scale Scale adjusts the upper and lower values displayed on the vertical axis of a data graph Two scale modes are available auto scale and manual scale Auto scale which is the default setting automatically adjusts the graph scale based upon the minimum and maximum values transmitted by the ECM Manual scale allows you to set the minimum and maximum values P To manually set the scale on a graph 1 2 E Select the Graph Properties icon to open the dialog box for the graph you wish to scale From the Graph Properties dialog box Figure 4 27 select Auto Scale On The check mark is cleared from the box and the minimum and maximum fields activate Select either Max maximum or Min mi
153. nicians The safety messages presented throughout this manual and the accompanying Important Safety Instructions manual are reminders to the operator to exercise extreme care when using this product There are many variations in procedures techniques tools and parts for servicing vehicles as well as in the skill of the individual doing the work Because of the vast number of test applications and variations in the products that can be tested with this instrument we cannot possibly anticipate or provide advice or safety messages to cover every situation lt is the responsibility of the automotive technician to be knowledgeable of the system being tested It is essential to use proper service methods and test procedures It is important to perform tests in an appropriate and acceptable manner that does not endanger your safety the safety of others in the work area the equipment being used or the vehicle being tested lt is assumed that the operator has a thorough understanding of vehicle systems before using this product Understanding of these system principles and operating theories is necessary for competent safe and accurate use of this instrument Before using the equipment always refer to and follow the safety messages and applicable test procedures provided by the manufacturer of the vehicle or equipment being tested Use the product only as described in it s user manual Use only manufacturer recommended parts and accessories with your p
154. nimum to activate that field and open the keyboard Type the desired scale value into the field Select the other field and enter a value then close the virtual keyboard Select Save to close the dialog box 48 Scanner Function Scanner Operation rere gt Scanner gt Engine gt ENGINE DATA 1 on fe custom MM ame g O Trigger On Max Min AutoScale On Max Min Save Cancel L E 4 Figure 4 27 Sample manual scale selection The dialog box closes and the parameter scale is now at the set values Using Zoom The zoom options on the Data Buffer toolbar allow you to change the magnification level of the sweep when viewing data graphs Use the Zoom In icon to increase magnification and the Zoom Out icon to decrease magnification Functional Tests The Functional Tests selection is used to access vehicle specific subsystem and guided component tests Available tests vary by manufacturer year and model and only the available tests display in the menu There are four general types of functional test operations e Information Tests are read only tests like selecting VIN from a Functional Tests menu to display the VIN of the identified vehicle e Toggle Tests switch a component such as a solenoid relay or switch between two operating states e Variable Control Tests command a certain value for a system or component such as varying the spark timing in 1 incremen
155. ning that communicate over the Wi Fi network such as a browser or instant messaging the download may be temporarily suspended This allows you to continue normal diagnostic tool operation without interruptions or loss of performance Basic Operation The SST program is normally running in the Windows background and available from the Windows system tray The program can be accessed as follows e SST icon in the Windows system tray opens the SST program menu e SST program selection from the Windows All Programs or Startup menus starts the SST program and adds the SST icon to the Windows system tray NOTE If necessary select the expand arrow to see the SST icon in the system tray 171 ShopStream Update Tool SST Basic Operation Check For Updates A Show Progress a S Settings O About ext AMO 8 12 10 Pm Figure 16 1 SST Icon in system tray Selecting the SST icon from the system tray provides the following menu choices e Check for Updates Allows you to manually check for software updates anytime See Manual Download on page 173 e Show Progress allows you to check the status of an active download e Settings provides SST program options Turn on off automatic software installation Applies only for SST program updates The default setting is on box checked Set the hourly interval for the SST to check for software updates choose number 2 to 168 Applies to SST
156. nings and precautions Contact Information North America Websites Snap on Diagnostics and Information e http diagnostics snapon com Software Subscription Learn how to always have the latest diagnostic software on your Diagnostic Tool e http diagnostics snapon com theprogram Training and Support by platform Find product support information and watch free instructional product videos e http diagnostics snapon com FAQ htm Manuals Technical Documentation The information in this manual is periodically revised to ensure the latest information is included Download the latest version of this manual and other related technical documentation at e http diagnostics snapon com usermanuals Forums and Training Watch free instructional product videos Connect with and share your Diagnostic Tool questions ideas and success stories e http diagnostics snapon com ForumsandTraining htm Phone E mail Technical Assistance 1 800 424 7226 diagnostics _support snapon com For technical assistance in all other markets contact your selling agent ii ZEEMS330A Rev B 8 J 15 NA FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency ener
157. nity member who asked the question Bonus points are awarded for e An extra 15 points every time three Best Answers are provided in the week e An extra 10 points for a combination of 3 Good Answers and Best Answers per week NOTE O Answers can only be counted once for bonus points 15 5 3 Dashboard Selecting Dashboard displays search results for the active vehicle Search results may be listed in several categories not all categories are available for all vehicles Tabs across the top allow you to select results by category e g SureTrack Component Test and Library SureTrack Tab The SureTrack tab displays the following information e Tips presents a list of Tips that directly correlate to your search criteria Select a tip from the list to open and review the complete Tip Figure 15 16 For addition information see About SureTrack Tips on page 167 Common Replaced Parts Graph when atip is selected the Common Replaced Parts graph appears atthe top the Dashboard page The graph shows the frequency with which parts commonly related to the Tip are replaced and at what vehicle mileage The data in the Common Replaced Parts graph is actual data extracted from millions of recorded repair orders from shops all around the country For additional information see Common Replaced Parts Graph on page 158 166 SureTrack Using the SureTrack Website e sureta Sanaa Coupons tms Lay Serd Sme gt VA ce e
158. nks to Tips and discussions you are actively participating in Viewed opens a list with links to Tips that you recenily visited WH Select Vehicle No Active Vehicle rie Ti pe sure Track My Questions My Stuff Following N Hide Surelrack Prewiew My SureTrack Dashboard S Ask the Experts Enter a Tip Add Graph My Profile Support Leaderboard La Figure 15 15 My Sure Track Page Tab Options The following features are also be available from the My SureTrack Main screen Leaderboard see Leaderboard on page 166 Latest Fixes and Questions displays a list of the latest Questions and Fixes posted by active Community members in chronological order SureTrack Pulse displays a list of recent Questions and Fixes posted by active Community members 165 SureTrack Using the SureTrack Website Leaderboard e The Leaderboard shows the top ranked SureTrack community members Community members are awarded points for answering questions and those that gather the most points show on the Leaderboard For additional information on asking questions see Ask the Experts on page 168 Leaderboard points are awarded as follows e 1 point is awarded for answering a question e 5 points are awarded if your answer is rated as a Good Answer by the Sure Track community member who asked the question e 10 points are awarded if your answer is rated as the Best Answer by the SureTrack commu
159. nnnonanrnnonnanenenonnnans 73 Chapter 7 Guided Component Test Operations ccscccsessseeeceenseeseeeseeseeenseeeseenseessoees 74 NehiciSIdentica ON aos 74 Menu Options Guided Component T eSt ccccccccccccnncccccncnnnnccnonnnonnnnnnonncnnnnononnnnnnnonnancnnnnnss 75 creating a Favores LiStatas loan epica 77 dentiviig a SST VENC Si a a a 78 OPINAS nesa eR eee eee 80 COMPONER AMA acid 80 TESIS ts te ie ans et cet ll charg cid 81 Chapter 8 Scope and Multimeter Operations ccccsseeeeeeeseceeneeeeeeeeeeneeeeeeeeneneeeeseeooenes 85 Using the Scope Module Remotely cccccccccccceeeececeeseeeeeeeseeeeseeseeessaeseeessaeeeeeseageeesssaaeeeneas 85 M4 SEO De Module Paling ssh iia as Secs eee a ce cc il ah dh 87 M4 Scope Module Hardware Status IndiCators occcccooncncccccononcnonoconnononnnnonnanennnonannnnons 87 Eo A etre reese eS Pa orn Pe ee 88 A o a meetasltet te 88 Leads PODES AMA AC A a a area 89 Menu Options Scope Multimeter 0000 lo 92 INAVIG All ON sncsavmuvieruvasgecatiavat dae edeonsssununtoaatnuteachditnaindasganuianuon tis lia 94 DOCS Ay OU ae ico 94 MAKING Selec Sai o eed neces ers 98 Contents Opera ON Ss a 99 Starting the Scope and MultiMeter ccooooncncoconncnnoconcnncononnnnonnnnonononancnnonannnnonnanennnonanannnos 99 Measurement QUE OF Rang viii A lee ee 101 Scope and Multimeter Setup 0c cccccseeccecceeeeesccesceeeeseeeesccceneeecceseeecso
160. ns are ONLY used during system troubleshooting when requested by Snap on customer service 14 Basic Operation and Navigation LED Indicator 3 3 LED Indicator The power button is backlit by an light emitting diode LED see Figure 2 1 on page 3 for location The LED is used to indicate battery power status and sleep mode activation Table 3 3 Power Button LED Indicator e Battery Status Indicator LED three colors are used to show the battery and power status Green indicates either a battery with a full or nearly full charge or the Diagnostic Tool is being powered by the AC DC Power Supply Orange indicates a battery that is charging Red indicates a low battery 15 of capacity or less e Sleep Mode A Red LED that blinks on and off at two second intervals indicates the Diagnostic Tool is in Sleep Mode See Sleep Mode on page 12 for additional information 3 4 Basic Navigation 3 4 1 Touch Screen and Stylus The capacitive touch screen is used to control almost all the operations of the Diagnostic Tool Simply touch the screen with your finger or use the capacitive stylus to make a selection The capacitive touch screen also provides you with multi touch gesture capabilities found on common surface touch devices Most operations are menu driven which allows you to quickly locate the test procedure or data that you need through a series of choices and questions Detailed descriptions of the menu struct
161. o help you to become familiar with Scanner operations without connecting to a vehicle Sample data and test results are provided to help you learn the menus and basic operations IMPORTANT Do not connect the Scan Module to a vehicle while using the Demonstration mode P Using the demonstration program 1 From the Home screen select the Scanner icon to open the manufacturer menu The manufacturer menu includes all makes for which Scanner information is available There is also a Demonstration icon included in the list Configure Favorites E FullList 55 VIN Entry Land Rover Lexus Lincoln Mazda O Mazda Mercedes Benz Mercury Mini Mitsubishi Mitsubishi Nissan Nissan Oldsmobile Plymouth Pontiac Pontiac Saturn Saturn Scion SMART Spartan Subaru Suzuki Toyota ae Volk swagen Volvo Workhorse E Figure 4 1 Sample demonstration selection 25 Scanner Function OF Or A Basic Operation and Navigation Select the Demonstration icon A menu of demonstration choices now displays US Domestic contains actual data captured while driving a Chevrolet Tahoe Look for the throttle position TP sensor dropout while analyzing the data in Graphing mode OBD Training Mode provides simulated data for an OBD II EOBD vehicle that allows you to access any of the standard functions Select either
162. o implement changes once they are made TSB Recall Campaign Technical Service Bulletins from the original equipment manufacturer OEM recalls ordered by the National Highway Traffic and Safety Administration NHTSA and campaigns from the OEM that apply to the active vehicle are accessible from the TSB Recall Campaign icon An icon appears on the icon if any TSB recall or campaign information is available for the selected vehicle Figure 15 13 TSB Recall Campaign Figure 15 13 Sample TSB Recall Campaign Icon 163 SureTrack Using the SureTrack Website Available items are listed in order recalls first followed by any campaigns then service bulletins The most recent is at the top of the list when multiple documents are available Figure 15 14 Selecting a listed item opens the complete text of the recall or campaign TSBs are grouped by year select the plus sign alongside a year to expand the list Recalis 10 Campaigns 6 TSBs 444 NHTSA SAFETY RECALLS Ret Number Titte Pub Date O8E052000 EXTERIOR LIGHTING HEADLIGHTS 2006 08 25 07E106000 WHEELS CAP COVER HUB 2007 12 19 07E 083000 EQUIPMENT 2007 10 30 06 043000 FUEL SYSTEM GASOLINE 2006 05 22 06 026000 EXTERIOR LIGHTING 2006 03 23 only May be caused by water in fuel P5V379000 p5v379000 SERVICE BRAKES HYDRAULIC ANTILOCK 2005 08 29 M0V343000 POV2343000 WHEELHOUSE PLUG INSPECTION 11970 01 01 014159000 14159000 OUTBOARD SEAT BELT INS
163. og in to SureTrack or can be opened by Selecting the SureTrack icon on the Home screen and identifying a vehicle see Starting SureTrack from the Home Screen on page 161 or Using the web browser on your diagnostic tool or on a device with Internet access Before using SureTrack you must log in For log in instructions see Sure Track Log In on page 156 15 5 1 SureTrack Home Page After you log in the Sure Track website opens to the Home page Figure 15 12 Leaderboard Latest Fines fuese Lie SureTrack Pulse aes Latest Questions Figure 15 12 Sure Track Home Page 1 Navigation Bar located along the left hand side of the page is used to access the main functions of SureTrack 2 Header Bar located across the top of the page used to select vehicles and perform keyword searches 3 Main Screen the center portion of the page presents content based on the vehicle attributes and keywords selected 4 Logout icon select to log out of SureTrack 5 FAQ icon select to open the frequently asked questions page 6 Hide Show icon toggles the Navigation Bar display between icon and text views 162 SureTrack Using the SureTrack Website Main Screen The Main screen is the active field that displays search results SureTrack Tips and other data that is available for the vehicle The display varies depending upon which Navigation Bar function is active The Main screen also has tabs that
164. oint but the MIL may not be on at the present time Whether the MIL was switched off by clearing codes or because the setting conditions did not repeat after a specified number of drive cycles a record of the DTC is retained by the ECM Permanent status codes automatically clear after repairs have been made and the related system monitor runs successfully 72 OBD Direct Operations OBD Diagnose 6 2 2 Connector Information gt This option opens a database of vehicle diagnostic connector locations that includes most makes and models To locate a vehicle diagnostic connector 1 Select Connector Information from the System menu 2 Select a manufacturer from the list presented 3 Select a model from the list presented Instructions for which if any cable adapter or pin to use displays 4 Select Continue Information on where to locate the vehicle diagnostic connector displays 5 Select Continue to return to the System menu 6 2 3 Manual Protocol Selection A communication protocol is a standardized way of data communication between an ECM and a scan tool Global OBD may use several different communication protocols The scan tool automatically connects to an available protocol which displays on the connection message Figure 6 5 Some vehicles communicate on more than one protocol Use the Manual Protocol Selection option to switch to a different protocol Select Manual Protocol Selection and message displays advising you to
165. ompts To recover wireless connectivity 1 Disconnect the Scan Module from the vehicle Navigate to the Home Screen on the diagnostic tool Select Exit to close the ShopStream Diagnostic Suite Connect the Scan Module to the vehicle Select the ShopStream Diagnostic Suite icon on the desktop oY ge a y ShopStream Diagnostic Suite Figure 5 7 Sample ShopStream Diagnostic Suite desktop icon NOTE The ShopStream Diagnostic Suite can also be started from the Windows Start menu Alternate Recovery Procedures Use these methods as an option to the Recovery Procedure or when recovery fails to restore the wireless connection USB Procedure This method establishes a hard wired USB cable connection between the modules P To create a USB connection 1 Carefully slip the ends of the handgrip off of the sides of the Scan Module housing 2 Lift open the hinged cover on the base of the Scan Module 61 Scan Module Operation Troubleshooting 3 4 Figure 5 8 Scan Module USB jack handgrip removed Plug the small end of the USB cable into the USB jack on the Scan Module Plug the large end of the USB cable into a USB jack on the diagnostic tool scanner functionality should be restored immediately once the USB connection is complete If not suspect a hardware failure The diagnostic tool and Scan Module are both fully functional so you can complete your testing with the USB connection intact ShopStream D
166. ons Operations 12 3 4 New The New icon allows you to create a new folder This option is only available when the icon displays in color P To create a new folder l Select the New icon on the toolbar The New Folder Name dialog box opens Figure 12 3 Select the entry field on the dialog box to open the virtual keyboard Type a name for the new folder using the virtual keyboard Select the OK icon to create the new folder and return to the previous page The Cancel icon returns you to the previous page without creating a new folder 0 gt Data Manager gt C Documents and Settings VordictUsenMy Documents New Folder Name Figure 12 3 Sample New Folder name dialog box 130 Data Manager Operations Operations 12 3 5 Delete The Delete icon moves folders or items within folders to the Recycling bin A confirmation displays when a file is selected for deletion Select Yes to delete the file or Cancel to exit P To delete an item 1 Select to highlight the item or folder to be deleted 2 Select the Delete icon on the toolbar A confirmation message displays Figure 12 4 A gt Data Manager gt C Documents and SottingsWordictlsonMy Documents Shopstreamiscreenshots Are you sure you wish to delete the following file s 2012061 1 2324 1 jpg Figure 12 4 Sample delete confirmation message 3 Select OK to delete the selected item and return to the previous page The Cancel icon returns you to the previ
167. operations 80 84 performing tests 84 vehicle identification 74 79 guided component tests 49 81 82 H hardware overview 88 Help 145 How To 76 identifying a test vehicle 39 Illustrated Terms and Definitions 76 inductive RPM pickup adapter 92 information tests 49 Index Main Body 95 Making Selections 98 Scanner 26 manual conventions 1 2 Measurement Out of Range 101 Memory Resets 42 menu button 20 Messages important 2 note 2 meter capabilities 88 Modules 18 N No Start Basics 76 O O2 Sensor and Feedback System Analysis 76 OBD Diagnose 69 73 OBD Health Check 67 69 Operations Guided Component Tests 81 operations connecting to a vehicle 39 identifying a test vehicle 39 selecting a system to test 39 selecting tests 39 oxygen sensor tests 51 P parameters See data parameters PIDs See data parameters Power Button LED 15 Power on 11 13 power sources 6 8 10 54 AC DC power supply 6 Power User Tests See tests probe test 91 procedures 2 ProDemand 115 Properties 30 readiness monitors 68 recording data 97 Repair Information 115 reset tests 49 Safety v Scale 33 190 Scan Module introduction 9 specifications 8 10 Troubleshooter 71 wireless communication 10 40 Scanner actuator tests 42 alarms 29 checking codes 67 cleaning 188 clear codes 42 68 codes menu 42 42 44 communication protocol 73 component tests 49 custom data list 28 29 data 45 49 demonstration program 25 disconnecting 53
168. option and a confirmation message displays Select OK to load the selected database Follow the on screen instructions and select as needed until the Systems menu displays Select from any of the systems listed then select from the submenus 4 2 Basic Operation and Navigation This section describes the basic menus controls and navigation of the Scanner function and select scanner tests 4 2 1 Screen Messages screen messages appear when additional input is needed before proceeding There are three types of on screen messages confirmations warnings and errors Confirmation Messages Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue When a user response is not required to continue the message displays briefly before automatically disappearing Warning Messages Warning messages inform you when completing the selected action may result in an irreversible change or loss of data Error Messages Error messages inform you when a system or procedural error has occurred Examples of possible errors include a disconnected cable or a peripheral such as a printer is powered off 4 2 2 Making Selections The Scanner interface is a menu driven program that presents a series of choices one at a time As you select from a menu the next menu in the series displays Each selection narrows the focus and leads to the
169. or 50uS sweep 6MSPS Sample Rate For 100uS sweep 3MSPS For all other sweeps 1 5 MSPS Bandwidth DC 3 MHz 3 db point 3 MHz db point 3 MHz 10 MOhm O DC 4 kOhm 3 MHz Channel 1 4 VDC Full Scale 100mV 400V Do not measure greater than 75VDC VAC Full Scale 100mV 400V Do not measure greater than 50VAC rms 20A scale 100mV Amp Connect Low amp Probe to Ch 1 Low Amp Probe 40A scale 10mV Amp yellow banana jack and to GND input 60A scale 10mV Amp S Ta Each channel input is referenced to common ground input GND black banana jack Signal Measurement Continuous sampling MSPS mega samples per second Input Impedance Table 8 2 Graphing Multimeter part 1 of 2 Accuracy Comments Each channel input is referenced to common ground input GND black banana jack Ch 1 yellow banana jack Ch 2 green banana jack Ch 3 blue banana jack Ch 4 red banana jack Continuous sampling Peer dae EAS MSPS mega samples per second Bandwidth DC 3 MHz 3 db point 3 MHz Signal Measurement 10 MOhm O DC Input Impedance 4 kOhm 3 MHz Channel 1 4 VDC Full Scale 75VDC Do not measure greater than 75VDC VAC Full Scale 50VAC Do not measure greater than 50VAC rms on lil Ch 3 blue banana jack Diode Test i ON Ch 4 red banana jack Continuity Test 88 Scope and Multimeter Operations Getting Started Table 8 2 Graphing Multimeter part 2 of 2 Futon Ree Accuracy Comments
170. ormation screen closes and the screen returns to the System Settings menu 152 15 1 Sure Track Designed to help you improve diagnostic accuracy and reduce repair time SureTrack is a comprehensive source of expert knowledge for professional technicians combining diagnostic experience and detailed parts replacement records SureTrack offers this exclusive list of features e Access to multiple resources through a single intelligent lookup e Verified parts replacement records shows which parts are most frequently replaced to successfully complete repairs for symptoms codes and vehicles similar to the one in your bay e Real Fixes harvested from millions of successful repair orders e Guided Component Tests and waveform library gathered through on vehicle tests for a confident diagnosis e OEM campaign alerts never forget to check for TSBs and recalls again e Up to the minute intelligence based on vehicles in service bays nationwide SureTrack can be accessed in multiple ways e While viewing DTCs in Scanner mode e Selecting the SureTrack icon from the Home screen e Opening the Sure Track website askatech com using a web browser on your diagnostic tool or a device with Internet access SureTrack Authorization and Registration Sure Track is included with current diagnostic tool system software To use SureTrack you must have the current software upgrade installed on your diagnostic tool As a reminder to keep your softwa
171. ose the dialog box and return to the scope 102 Scope and Multimeter Operations Operations Sweep Controls Sweep is the amount of time represented by the screen or the horizontal scale of the display P To adjust Sweep controls 1 Select Setup from the Scope Multimeter toolbar The Scope Multimeter Preferences dialog box opens 2 Select the Sweep icon to open the sweep dialog box Figure 8 18 Sweep Setup SD Bak fen O Figure 8 18 Sample Sweep Setup dialog box 3 Choose an option from the list 4 Select Back to return to the Preferences dialog box or select Exit to close the dialog box and return to the scope 103 Scope and Multimeter Operations Operations Trigger Controls Triggering allows you to set the scope so that it only begins displaying a trace once predetermined signal conditions or triggers are met The trigger point is indicated by a plus sign on the scope grid The plus sign can be dragged across the grid with the stylus to roughly position it The trigger controls allow you to precisely position the trigger P To adjust trigger controls 1 A gt PI Select Setup from the Scope toolbar The Scope Multimeter Preferences dialog box opens Select Trigger to open the Trigger Setup dialog box Figure 8 19 Use the dialog box controls to set the trigger Select OK to close the dialog box Select Back twice to close the Scope Multimeter Preferences dialog box 1 Source sel
172. ould not be used for M4 operation Technical Specifications Description Specification USB Power 5V O 500mA sere Approval IEC 61010 1 UL Listed 61010 1 Category 1 Width 6 3 in 160 mm 4 6 in 118 mm Den finem 0521 02849 Operating Temperature At 0 to 90 relative humidity non condensing Range ambient 32 to 113 F 0 to 45 C Storage Temperature At 0 to 70 relative humidity non condensing ambient 4 to 140 F 20 to 60 C Environmental This product is intended for indoor use only Conditions This product is rated for Pollution Degree 2 normal conditions Power Sources The Scope Module operates on USB power 5V 500mA supplied by the Diagnostic Tool Power is provided either through direct connection to the Diagnostic Tool or through a USB cable when the Scope Module is removed from the Diagnostic Tool Auxiliary Connector The auxiliary connector is used for connection of the optional RPM inductive pickup and the pressure traducer split lead adapter For additional information contact your sales representative and see Using the Scope Module Remotely on page 85 Introduction Features and Specifications 2 1 3 Scan Module Wireless 1 Data Cable Connector 2 Vehicle Power LED green 3 Communication Issue LED red 4 Bluetooth LED green 5 Memory Card Port remove protective hand grip for access 6 Universal Serial Bus USB Jack remove protective hand grip for
173. ous page without deleting the selected item 131 Data Manager Operations Operations 12 3 6 Rename The Rename icon allows you to change the name of a folder or items within a folder GQ To rename an item 1 Highlight the item or folder to be renamed 2 Select the Rename icon on the toolbar The New Name dialog box opens Figure 12 3 a E Manager gt C Documents and Settings VordictUsenMy DocumentsiShopSireamiSecreenshots New Name No Extension Figure 12 5 Sample new name dialog box 3 Select the entry field on the dialog box to open the virtual keyboard 4 Type the new name into the entry field using the virtual keyboard 5 Select the OK icon to change the name and return to the previous page The Cancel icon returns you to the previous page without changing the name 132 Data Manager Operations Operations 12 3 7 Properties The Properties icon function allows you to change the name and assign identifying attributes to saved Scope Multimeter files Operation is similar to renaming a file as discussed above except there are additional fields for entering descriptive information P To assign properties to an item 1 Highlight the item or folder 2 Select the Properties icon on the toolbar The Properties dialog box and the virtual keyboard open Figure 12 3 ES E gt Data RA EEES Documents ShopStream Samplo Files New Name No Extension Year Make Component 5
174. oximity to each other and in an area that is relatively free of radio frequency interference NOTE The M2 Scope Meter can only be paired with one diagnostic tool at a time If the M2 Scope Meter is paired to a diagnostic tool that is already paired with an M4 Scope Module the M4 must be removed from its docking station or disconnected from USB prior to paring the M2 To pair the M2 Scope Meter with the diagnostic tool 1 Remove the M4 Scope Module from it s docking station or disconnect it from the USB jack on the diagnostic tool 2 Turn on the diagnostic tool and M2 Scope Meter Set the M2 Scope Meter Rotary Switch to the oscilloscope position Press and hold the F1 key of the M2 Scope Meter to open the alternate menu An alternate menu option for the F4 key is now displayed 5 Press the F4 key once to enable Bluetooth Discovery Enabling Bluetooth Discovery allows the M2 Scope Meter to be identified and paired to the diagnostic tool The F4 field on the screen switches to inverse video white on black when the Bluetooth Discovery mode becomes enabled Figure 14 2 147 System Settings Operations Paired Devices 5V Div Figure 14 2 Bluetooth Discovery shown enabled on 6 With Bluetooth Discovery enabled turn the M2 Scope Meter Rotary Switch to the Remote Functions position Figure 14 3 Figure 14 3 Rotary switch Remote Functions setting 7 Select the System Settings icon on the Home scr
175. p This option allows you to adjust tool settings to your personal preferences Selecting opens a menu of the following e Unit Setup opens the Unit Setup dialog box to adjust trace and display settings e Snapshot opens the Snapshot dialog box for selecting how triggered data is saved e Ignition opens the Ignition dialog box for setting up to display secondary ignition patterns Help A variety of utilities and additional resources are available through the Help menu e User Manual e Version Info e Activation Status e Scope About The User Manual Version Info and Activation Status options are the same as explained previously see Menu Options on page 36 for details Scope About This option opens a dialog box that contains the software version and other specific details about the Scope module 93 Scope and Multimeter Operations Navigation 8 4 Navigation The following section describes how to navigate the screen interface 8 4 1 Screen Layout The screens typically include the following sections Figure 8 14 e Scope Multimeter Toolbar allows you to configure the tool for the type of test and to adjust the settings for each channel or trace e Main Body of the screen displays test results Options on the toolbar let you select how tests display on the screen e Trace Details displays trace settings which can be adjusted or switched through the touch screen e Record Playback Control Toolbar allows
176. p dialog box is used to configure the scope for displaying secondary ignition patterns There are two main selection fields Type and Cylinders and the fields vary depending upon the type of ignition system selected in dialog box Figure 8 30 Units Snapshot lgnibon Type Firing Order gt Standard Waste Spark 1234 Direct gt Other Polarity Cylinders g z y gt l e f ES lo Description Select of cylinders and finng order Check vehicle fining polanty and change ignition setup Polarity to match Connect 1 Tri oger lead to cylinder 1 To testa single coll sel number of e RPM Back Back et e Figure 8 30 Sample Setup Ignition dialog box 111 Scope and Multimeter Operations Operations P To setup Ignition tests 1 2 3 Select the Setup icon to open the Setup dialog box Select the Ignition tab of the dialog box Highlight the ignition system for the test vehicle in the Type field Standard use for systems with a distributor Waste Spark use for coil pack systems that fire 2 plugs simultaneously Direct use for coil on plug systems Other use for systems that do not fit any of the above categories Select the number of cylinders for the test vehicle in the Cylinders field scroll through the list using the up and down arrows on either side of the number This step varies depending upon the type of ignition system lf testing a Standard system select the
177. program updates and diagnostic tool software upgrades updates The default interval is 4 hours E ShopStream Update Tool Settings gt Shopstream Update Tool Y Every 4 Hours E Save 3 Close Figure 16 2 e About displays the SST program software version number e Exit closes the SST program 172 ShopStream Update Tool SST Manual Download 16 2 Manual Download This section describes the basic procedures for manually downloading software updates and upgrades Normally the SST will automatically detect and download software lf necessary use the following procedure to manually check for and download software NOTE Software Subscription Customers Only It is recommend that you download software upgrades when not actively using the diagnostic tool Download times will vary as they are dependent on the file size of the upgrade some upgrades may exceed 3Gb and your connection speed It is suggested that you start the download at the end of your day and let it run overnight It is also suggested that you ensure a download of this size is within the available data allowance of the Internet connection or data plan being used For software upgrade installation instructions see Installing Software Upgrades on page 177 P To manually download software 1 Select the SST icon in the system tray to open the menu Figure 16 3 Check For Updates Show Progress 3 A ES Settings Y
178. r Notification Area The notification area contains icons that provide active status and notifications of selected programs The notification area may contain standard Windows application icons e g Wireless Network Connection Status Audio volume etc and specialized application icons designed for use only on this Diagnostic Tool e g ShopStream Update Tool and Virtual Keyboard Refer to Windows 7 user documentation for additional information for Windows applications For additional information on the ShopStream Update Tool and Virtual Keyboard see ShopStream Update Tool ShopStream Update Tool SST on page 171 Virtual Keyboard Virtual Keyboard on page 21 Virtual Keyboard The Windows Touch Keyboard Virtual Keyboard allows you to type characters and key in information to complete form and data entry fields similar to a physical keyboard The virtual keyboard is normally running in the Windows background and can be opened in the following ways e Shortcut S button choose the Virtual Keyboard icon from the Shortcut S button menu e Windows notification area choose the Virtual Keyboard icon in the Windows notification area e Docking area By default the virtual keyboard is docked auto hide to the left side of the screen To access the virtual keyboard swipe from the left edge of the screen to right centered top to bottom A tab will appear on the edge of the screen Swipe the tab again left to right and the virtual key
179. r varying OV 0 2V lo 0 8V 02 sensors normally cross over 0 45V about 8 to 10 times in 10 seconds Pump throttle rapidly 2V should go to O WV Look for quick response During deceleration should drop to 02W or less May need lo road test to see tleceleration rasulis Fr direct 02 test Ba k Probe 02 sensor signal terminal al connector with DVOM With Engine fully warm hold al 2000 RPM Force lali condition by crealimo large vacuum leak Monitor sensor voltage Should see quick response of decreasing voltage amp change in Egine operation Fort rich condition by adding propane through air intake Voltage should increase quick If Sensor response is sluygish sensor mpa bulat or Gontamineled if Engine does not respond amp operating temp OK suspect POM or ground circum For gro ind testing see REF S005 J RPM 2230 1 Live data values 2 Hyperlink Figure 4 29 Sample data values within a Troubleshooter tip Stopping Communication and Exiting the Scanner The Scanner remains open as long as there is an active communication link with the vehicle You must first stop communication with the vehicle in order to exit from the Scanner function A warning message displays if you attempt to exit from the Scanner while it is communicating with the vehicle ECM NOTE Damage to the vehicle electronic control module ECM may occur if communication is disrupted Make sure the data cable and the USB cable are properly connected at all times
180. ral practice the Scope Module should only be undocked from the Diagnostic Tool when it is off To prevent accidental loss of data make it a practice to first save the current data if desired then select either the Power Off or Back icon from the Scope Multimeter toolbar to stop meter operation Power Off saves the current settings but does not save data Settings are not saved if Back is selected 85 Scope and Multimeter Operations Using the Scope Module Remotely NOTE If the Scope Module o Is undocked from the Diagnostic Tool when it is on or o Is exposed to a electro static discharge ESD while it is being used remotely the following will occur e Communication between the Diagnostic Tool and the Scope Module will be terminated e All current data and settings will be lost e An error message e g Meter Scope Not Found will display to indicate that Scope Module communication has terminated When communication is reestablished after a communication loss the Scope Multimeter application is restarted and the Scope Multimeter main menu page is displayed P To setup the Scope Module for remote operation 1 Depress the Scope Module release tab located on the top of the Diagnostic Tool Figure 8 1 Figure 8 1 Scope Module release tab 2 Slide the Scope Module off of the Diagnostic Tool 3 Locate the USB jack on the bottom of the Scope Module Figure 8 2 E Figure 8 2 Scope Module USB jack location 4
181. rch results for the active vehicle See Dashboard on page 166 e Ask the Experts use to post a question to the community See Ask the Experts on page 168 e Enter a Tip use to share your personal repair experience with the community See Enter a Tip on page 170 e Add a Waveform or PID Graph use to attach supporting images and files to an existing tip See Add Waveform PID Graph on page 170 e My Profile allows you to customize how your profile appears to the community See My Profile on page 170 e Support opens a message box for contacting Customer Service by e mail a link to the Frequently Asked Questions FAQ page as well as a phone number for contacting the Support Center See Support on page 170 164 SureTrack Using the SureTrack Website 15 5 2 My SureTrack Selecting My SureTrack opens your personal SureTrack page which is also the page that displays when you first login to Sure Track A search field is located on the Main screen and can be used to search for codes symptoms and tips or other options by keyword Multiple options are available from the Header Bar tabs Figure 15 15 a A O 3 0 o Home displays the SureTrack Leaderboard links to Latest Fixes Latest Questions SureTrack Pulse and a search field My Questions opens a list with links to questions that you have posted to the community My Stuff opens a list of Tips that you have created Following opens a list with li
182. re current and retain your access to SureTrack software upgrade reminder messages will display periodically when new software upgrades are available Figure 15 1 To purchase software upgrades or join the software subscription program see your Snap on Representative Selecting OK will close the message box until the beginning of the next month when it will appear to remind you again Selecting Snooze 1 Week will close the message box for approximately one week and then it will re appear A new diagnostic software upgrade is available See your Snap on representative for details Figure 15 1 Software Upgrade Reminder Message 153 SureTrack SureTrack Authorization and Registration 15 1 1 SureTrack Authorization Code When you purchase a software upgrade from your Snap on Representative you will receive a SureTrack authorization code The authorization code is printed on your sales receipt Authorization codes are 12 digit aloha numeric codes e g 123ABCAP4 US NOTE If you are currently in the Software Subscription program you will receive your SureTrack authorization code by mail upon the new software upgrade release Subscription software upgrades are installed using the Subscription Upgrade Manager program installed on your diagnostic tool Each time you purchase an a diagnostics software upgrade you will be provided a new Sure Track authorization code The authorization code will expire shortly after the rel
183. rmation or Open the SureTrack website using your web browser see Using the Sure Track Website on page 162 2 From the SureTrack website Login page enter your username and password Figure 15 4 3 Optional Select the Remember Me check box to save your login information and stay continually logged in to SureTrack Figure 15 4 We Have Answers Code Tipe Sram Tes Tests nd Procedures Time Saves E 754 955 60 10 067 154 630 346 22 418 1107502 Tabular Display Suaignitonwarnd tnree tad display organizes results saning wan the most frequently replaced parts and me most common th See the answers you need at a glance so you get the fast route to a diagnosis and repair Latest Fixes View More Rare 19 fed a 2019 RAM 3500 HD Gig Horn 6 7 with thts matsen How to moet rr Theet Latost Questions View More Maung ashes a Question sat A 1994 Toyota Camry LE 22 win res message 22 wi NOK start not wre where to go burn here MO dapan Mera Bog A iora Twa ow Lower loge cerrara y peard Re eraw o New To SureTrack Dom have a SureTeeck account No problem un up mess te jom the Sure Tiedt Popri moned a questen about 2 1994 Toyo Camry LE 22 furthers ad Y question at a 994 Toyota Comey LE 22 EIEE EMBWERES Y DATOS shout 9 2005 Cryer FT Casser GT 24 fing eked a question about a 1994 Toyota Carry LE 22 DOUES arewered a Question about a 2001 Myardas Sarda Fe 27 SCR WES AROS a Question
184. roduct Read understand and follow all safety messages and instructions in this manual the accompanying mportant Safety Instructions manual and on the test equipment Environmental Conditions e This product is intended for indoor use only e This product is rated for Pollution Degree 2 normal conditions Safety Information Safety Signal Words Safety Signal Words All safety messages contain a safety signal word that indicates the level of the hazard An icon when present gives a graphical description of the hazard Safety Signal words are Indicates an imminently hazardous situation which if not avoided will result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided could result in death or serious injury to the operator or to bystanders Indicates a potentially hazardous situation which if not avoided may result in moderate or minor injury to the operator or to bystanders Safety Message Conventions Safety messages are provided to help prevent personal injury and equipment damage Safety messages communicate the hazard hazard avoidance and possible consequences using three different type styles e Normal type states the hazard e Bold type states how to avoid the hazard e Italic type states the possible consequences of not avoiding the hazard An icon when present gives a graphical description of the potential hazard Safety Message Ex
185. rpose of this service is to enable the scan tool to obtain pending or maturing diagnostic trouble codes These are codes whose setting conditions were met during the last drive cycle but need to be met on two or more consecutive drive cycles before the DTC actually sets The intended use of this service is to assist the service technician after a vehicle repair and after clearing diagnostic information by reporting test results after a single driving cycle e If atest failed during the driving cycle the DTC associated with that test is reported If the pending fault does not occur again within 40 to 80 warm up cycles the fault is automatically cleared from memory e Test results reported by this service do not necessarily indicate a faulty component or system If test results indicate another failure after additional driving then a DTC is set to indicate a faulty component or system and the MIL is illuminated 6 1 2 Global OBD Il Clear Codes This option is used to clear all emission related diagnostic data such as DTC records freeze frame data and test results from ECM memory Although OBD Direct only displays generic OBD II data clearing codes erases all of the stored data including any enhanced codes A confirmation screen displays when the clear codes option is selected to prevent accidental loss of data Select Yes on the confirmation screen to continue Refer to Menu Options on page 36 and the Global OBD Vehicle Communication
186. s Airflow Sensor tool and found code PUIDI Mass or Volume Air A Circuit RangePertonmance Monitored P0101 Claaned Mass Air Flow Sensor tool and found Code POVO Mass or Volume Alr Plow OA Ciais Pange Pertormance Figure 15 9 Real Fixes Screen Repair Information opens the ShopKey Pro website See Repair Information on page 115 for additional information Figure 15 10 VES gt Repair Information MAINTENANCE All related informadon including reset procedures brought back automatically based on the OEM commended tak ligt ESTIMATOR Shopkey Pro Training Shopkey Pro Updates FASTER EASIER SMARTER rut the Shopiiey Pro Tr ming site dor Shopkey Pro 1Scarch Shoprey Pro Pere Faster Grim Taro Aoa Ti ro A AA We re pleased to armone that Bauer ard mote murio A SHO KEP Veteos Cerihestion Dur Rnowdedgebase power new serch eco Miri han ever before 50 four FA p RO J f 1 mos besen added to Shopiley Pro hop can be mye Fi L and mere j Ekap can Go more den Car DEM and producine than ever bolora Mei dens noe malah pete miormaton together ma angle looks Cc here lo deals On A TA Click tor Training ndo Mone Details Mone Into Figure 15 10 ShopKey Pro Login Screen 160 SureTrack Starting SureTrack from the Home Screen 15 4 Starting SureTrack from the Home Screen Selecting the SureTrack icon from the Home screen allows you to access SureTrack without connecting the scanner module to a vehicle This al
187. s the Scope Multimeter off This retains the A settings and reduces battery drain when switching to POREELAN X Power Off a different module The Play and Record icons on the Playback toolbar switch the meter back on Main Body of the Screen The main body of the screen varies depending on what display options have been selected Up to four traces along with digital readouts of current signal values signal status and triggering conditions can be displayed simultaneously on the main body of the screen Adjustments to the display are made through the scope toolbar as explained above Each trace is displayed as voltage over time on a standard oscilloscope screen Voltage level is recorded on the vertical or y axis and time is presented on the horizontal or x axis of the screen Values are shown for each graduation on the scales When using transducers the pressure being sensed by the transducer is converted into a voltage signal However the values are shown as pressure on the display screen rather than voltage 95 Scope and Multimeter Operations Navigation Trace Details The Trace Details section displayed at the base of the screen can be used to quickly adjust settings for capturing the trace The Trace details are accessed using either the Data icon on the upper toolbar or the Touch and Grow icon on the Playback toolbar Both icons function the same and cycle the Trace Details selection through three states
188. shot saves a graphic image of the current screen Collected Data saves a recording of all the data currently in the buffer plus the number of frames designated after the trigger event see Properties on page 30 e Print opens a submenu with these options Screen sends the current screen image to a printer Troubleshooter prints the full text of the troubleshooter topic shown in the main body Selecting an option opens a Windows Print dialog box for printing or saving the file Tools This option allows you to adjust tool settings to your personal preferences Selecting Tools opens a menu with two options e Units Setup e Display BEN 36 Scanner Function gt Basic Operation and Navigation Units Setup The units of measurement can be changed for temperature vehicle speed air pressure and other pressure readings Choose between US customary or metric units of measure To change the units setup 1 Select Tools gt Units Setup The Measurement Units Setup dialog box opens ERE gt Scanner gt Engine amp Powertrain Units Temperature Fahrenheit Vehicle Speed MPH Air Pressure Hg Other Pressure FSI Accept Restore Default Values Cancel L Figure 4 13 Sample Units Setup screen 2 Use the dropdown menus to select the desired value for each item 3 Select Accept to close the dialog box and apply the changes Display BEN Selecting opens a screen with the Balco Engine Number
189. shout a 1999 Leas LX 470 47 Pera ANTAS A GJEN MAL d 2004 Cheyier PT Cruser GT 24 GTi rhed 2 qurin ators a 2008 Ovyver PT Cruser GT 24 PCIA antee 4 QUITO stout a 200 Myrna Santa Fe 27 et Oe A ss a a M a A ee ei et et et ed i eT eR ee M Mt oo eee ON Were unas Figure 15 4 Sure Track Website Login Page Login fields and Remember Me check box 4 Select Login One of two results can be expected e Upon successful log in you will be able to access SureTrack If you were not able to log in verify and re enter your username and password e lf your SureTrack authorization code has expired you will be automatically redirected to the SureTrack authorization renewal page Figure 15 5 proceed to step 5 156 SureTrack 15 3 Using SureTrack in Scanner Mode For additional SureTrack information see the following sections Using SureTrack in Scanner Mode on page 157 Starting SureTrack from the Home Screen on page 161 and Using the SureTrack Website on page 162 5 If you have purchased a software upgrade enter your NEW SureTrack authorization code found on your sales receipt Figure 15 5 To use SureTrack you must have the current software upgrade installed on your diagnostic tool When you purchase a software upgrade from your Snap on Representative you will receive a SureTrack authorization code 6 Select Renew Fem Select Vehicte No Active Vehicle pe Sure lrack oer Le j P Authoriza
190. st 78 Guided Component Test Operations Vehicle Identification A list of tests available for the identified vehicle displays Figure 7 4 E E gt Guided Component Tests gt Component Menu Back CHARGING SYSTEM FUEL INJECTION TRANSMISSION j Figure 7 4 Sample available tests list 8 Select FUEL INJECTION and a fuel injection component test menu displays Figure 7 5 ies gt Guided Component Tests gt FUEL INJECTION E Back S Exit CKP SENSOR CMP SENSOR CYLINDER HEAD TEMP SENSOR DLC CONNECTOR ECM EGR SYSTEM EVAP SYSTEM FUEL SYSTEM IAT SENSOR IGNITION TESTS KNOCK SENSOR MAF SENSOR J Ee MAPIT MAP SENSOR 02 SENSORS THROTTLE CONTROL SYSTEM Jj J Figure 7 5 Sample available component tests list 9 Select atest to continue The identification sequence is now complete refer to the Operations section that follows for details on how to navigate through the Guided Component Test information and perform tests NOTE If you return to the Home screen and select Scanner or Vehicle History the vehicle identification entered here is carried over However additional information may be needed by some modules 79 Guided Component Test Operations 7 2 Operations Operations The Guided Component Test software provides vehicle specific Guided Component Test procedures and information that aid in setting up scopes and meters Once a t
191. t and install a new tip then thread the collar on clockwise until seated Stylus tips are available as optional equipment contact your sales representative to order IMPORTANT Do not overtighten the stylus tip Pa Figure 17 7 Replacing stylus tip Style A Lx SO SS Figure 17 8 Replacing stylus tip Style B 186 Maintenance Diagnostic Tool 17 1 7 Operating System Restore Snap on System Restore is a hard disk drive recovery program that allows you recover the hard disk drive files in the event of a failure Running the program replaces all of the C drive data with the original factory data Be aware all new or modified files on the C drive will be lost P To restore the operating system 1 2 Turn on the Diagnostic Tool Wait for the Press the S button to run Snap on System Restore message to display then Press the Shortcut S button A progress indicator displays while the program loads Select OK from the confirmation message A progress indicator displays while the files are being restored Select OK from the confirmation message The Diagnostic Tool shuts down then reboots and the system recovery portion of the operation begins Follow any on screen prompts The Diagnostic Tool shuts down and reboots a second time When the Home screen displays the procedure is complete and the Diagnostic Tool is ready for use 187 Maintenance Scan Module 17 2 Scan Module Th
192. ta Cary LE 22 VISFWAT rewered DATOS shout a 2005 Chrysler PT Crsser CT 24 We Have Answers Latest Fixes wew More Pare tS feed a 2013 RAM 3500 HD Gig Hoorn 6 7 vith thts oran How to rset ace Theat fing asked a quetion about a 1994 Toyota Carry LE 22 AMES avewered 8 Question about a 200 Hynd Sarka Fe 27 Tes 000 164 Latost Questions View More SCT WE GAMES a Question about a 199 Leas L 470 47 Tests And Procedures 630 346 Pera SSVENES A QIAN MAL 8 2004 Cheyuer PT Criar GT 24 Tre Seven 2418 MIG aches a Question aot A 1994 Toyota Camry LE 22 win mis message 22 Wi Nok start not ure wheve to go Worn here GTi ached a qarib ara a 2008 Cheyer PT Crumer GT 24 ECER arevered d Quet on stout a 200 Hunca Sarna Fe 27 MO bapan Mere Bing et ee Oe ee me me me a Oe ee A ss o e me et ee re re eR me OO ee em E E tO men PO ee OD Oe ee 070 ve mass Figure 15 2 Sure Track Website Login Page Join Now icon 154 SureTrack 3 4 5 id i SureTrack Authorization and Registration Enter your SureTrack authorization code Figure 15 3 Tabular Display ra a H eT Sac A a Siraigntionvan hree tab depley Onganizes results starting wath Power To Suro Track the mos hequentdy replaced pants and he mos common Tx See D hare p ie meri Mo porta mn lap noe e ar Be rr rack DE NAS YOU NEO Aa Anca 0 you et Ue fae TOUS 10 a mioma techn coma Ki ond y nea freer min GO a La et morron pd verd ALOE to Forsas EAE ht Sar
193. tap would display the contents of the My Documents folder 12 3 3 Open The Open icon is only active displays in color when an item in the folders panel is highlighted P To open a folder 1 Highlight the file to open in the folders panel 2 Select the Open icon to load the highlighted file ES gt Data Manager gt C Documents and Settings VordictUsenMy Documents ShopStream Samplo Files My Data E Up Bt Open E New E Delete E Rename Savi pr Properties fa 2007 Mercedes C230 272052 Cam and valve solenoid and map at snap vsm 2009 cadillac cts 3 6 liter at idle cam phase sensor3 vsm 2009 yw passat TDI LOAD DYNO 1630 vsm Crank Cam and coll amps on start vsm Crank Cam and coll amos on start Zoomed x32 ipa Information Bitmap Viewer 2009 cadillac cts 3 6 liter at idie cam phase sensor vsm 2009 Cadillac 3 6L Hot the solenoid but sensor at idle This is good picture of the Cam Phase sensors Figure 12 2 Sample open folder showing information The screen advances and the contents of the open folder are shown in the folders panel Highlight an item in the folders panel and the information or preview displays if available in the lower portion of the screen Figure 12 2 3 To exit the current folder Select My Data on the toolbar to return to the main Data Manager screen Select Up on the toolbar to return to the previous page 129 Data Manager Operati
194. tem 09 Read Vehicle Identification 09 In Use Performance Tracking Figure 6 6 Sample Start Communication menu 4 Select a test to continue 70 OBD Direct Operations OBD Diagnose Readiness Monitors Use this menu item to check the status of the monitored system If a monitored system is not supported it is not displayed Scroll if needed to view the entire list of monitors Selecting Readiness Monitors opens a submenu with two choices e Monitors Complete Since DTC Cleared displays the results of all monitor tests that have run since the last time the electronic control module ECM memory was cleared e Monitors Complete This Cycle displays only the results of monitor tests that ran during the current drive cycle they reset when the ignition is switched off MIL Status This item is used to check the current condition of the malfunction indicator lamp MIL Additional information such as which ECM commanded the MIL on and also the distance traveled while the MIL is on if Supported can also be displayed It is also possible to print the MIL Status Fast Track Troubleshooter Fast Track Troubleshooter is a database of experience based information of validated real world repair strategies that have been compiled by top notch technicians since 1988 The Troubleshooter system simplifies the diagnosis process as it contains information on virtually all common diagnostic trouble code DT
195. tests without identifying the specific vehicle See OBD Direct Operations on page 66 Opens a diagnostic database of specific tests for the identified vehicle See Guided Component Test Operations on page 74 Configures the Diagnostic Tool to operate as a lab scope graphing multimeter or digital multimeter See Scope and Multimeter Operations on page 85 Opens the SureTrack website See SureTrack on page 153 Provides the information needed to make repairs once you have made your diagnosis The linked program varies by region See Repair Information on page 115 Provides technical service bulletin recall and campaign information if available for the identified vehicle See TSB Technical Service Bulletins on page 117 Identifies the test vehicle and organizes and manages work in progress and service records See Vehicle History Operations on page 122 Opens the organization system for saved data files See Data Manager Operations on page 127 Basic Operation and Navigation Table 3 5 table 2 of 2 Mame om Design Opens the on line help for the system See Help Operations on page 145 System Settings 3 4 5 Toolbar Basic Navigation Establishes and manages connections to peripheral devices such as the Scan Module See System Settings Operations on page 146 Closes the Diagnostic Tool software and returns the display to the Windows desktop See Turning Off on page 11 Operation of the icons lo
196. ths out the trace when the signal is disrupted by noise or other interference Inverted switches the polarity of the displayed signal Coupling AC subtracts the average value of the waveform by blocking the DC portion of an input signal to amplify the AC portion This makes small variations in the trace visible Scale opens a dialog box that allows you to select the scale which is the total value displayed on the vertical axis of the display Sweep the current sweep setting is shown in white at the end of the scale list selecting opens a dialog box that adjusts the sweep see Sweep Controls on page 103 for details Slope only active when a trigger is set indicates whether the trigger is set to activate on the rising or falling slope of the trace Selecting the slope icon switches the slope The white dash at the bottom of the slope column is used to set the trigger selecting it opens the trigger setup dialog box see Trigger Controls on page 104 for details Record Playback Control Toolbar The record playback control toolbar at the base of the screen is used for recording data and for reviewing paused data Use the stylus or your finger tip to activate the icons A position counter in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file Use the slider in the middle of the toolbar to quickly move through paused data Q O 10 00 02 321 lt 4 4 at a a Figure 8 16
197. tion Renewal amp We hope you have enjoyed the many benefits of SureTrack Your o to SureTrack expired To CTD US sing Sune Track please Vt diagnostics sapon com pure Track to update your membership o Enver your authorizaton key in the box provided and click the Renew button Learn Mare Renew Figure 15 5 Sure Track Authorization Renewal Login Page Using SureTrack in Scanner Mode Sure Track repair information can be accessed while reviewing DTCs in Scanner Mode to provide you with diagnostic information specific to the DTC selected Available DTCs are displayed in a list that includes the DTC a brief description and a Fix It icon Figure 15 6 Selecting the Fix It icon provides the following Sure Track menu options e Common Replaced Parts Graph e Dashboard Feature Information Before using Sure Track you must be logged in see SureTrack Log In on page 156 If you are not logged in to SureTrack a message box will appear on the Display Codes screen e g Sure Track Content May Be Available Click here for more information Selecting the message box will open the SureTrack login page 157 SureTrack Using SureTrack in Scanner Mode 15 3 1 Common Replaced Parts Graph The Common Replaced Parts graph Figure 15 6 shows the percentage of verified fixes using the parts listed derived from the total number of repairs by mileage The example below indicates that based on 41 repairs intake airflow sensor replacement
198. tion now reads Full list Select Full List on the toolbar to view the complete list of manufacturers Select Back on the toolbar at any time to return to the previous screen Your favorites list is what will display whenever a Guided Component Test database is started in the future The list can be modified at any time by selecting Configure Favorites from the toolbar 7 1 3 Identifying a Test Vehicle Exact procedures to identify the test vehicle may vary somewhat by vehicle and market The following procedure which identifies a 2008 Ford Focus for testing the fuel injection system is typical of what to expect P To identify a vehicle for Guided Component Test 1 2 D p re Select the Guided Component Test Function icon from the Home screen Select which database to load for the test vehicle if requested optional After the database loads a list of manufacturers displays Select FORD and a model year menu displays Select 2008 from the year menu and a list of available models displays Select FOCUS from the model list and a list of available engines displays Select 2 0L from the engine list and a confirmation dialog box displays Figure 7 3 y gt Guided Component Tests gt Vehicle Selection Do you want to load US DOMESTIC FORD 2008 FOCUS 2 0L Cancel Figure 7 3 Sample confirmation dialog box 7 From the confirmation dialog box select OK to continue or Cancel to return to the engine li
199. to self discharging If long term storage of the battery pack is necessary it should be stored in a in a cool dry well ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics To prolong the life of your battery turn off the Diagnostic Tool when not in use The Diagnostic Tool has a built in charger that recharges the battery on demand whenever it is connected to a power source 180 Maintenance Diagnostic Tool Replacing the Battery Pack If the battery pack no longer holds a charge contact your sales representative to order a new one IMPORTANT Replace the battery pack with original Snap on replacement parts only P To replace the battery pack 1 Loosen the two battery pack screws 2 Carefully raise the battery pack up and remove AB CT Say Sf UK NOII EPAR SCOPE MODULE v v v v v v dD ey o gt gt Ns 1 Battery Pack o 0 2 Battery Pack Screws 2 50V 175V MAX Figure 17 1 Battery pack location 3 Align the new battery pack into position making sure it is fully seated NOTE O Do not overtighten the battery pack screws 4 Tighten the two battery pack screws 181 Maintenance Diagnostic Tool Disposing of the Battery Pack Always dispose of a lithium ion battery pack according to local regulations which vary for different countries and regions The battery pack while non hazardous waste does contain recy
200. ts or the EGR valve duty cycle in 10 increments e Reset Tests reset the adaptive or learned values that are stored in the electronic control module Selecting Functional Tests opens a menu of test options that varies by make and model Selecting a menu option either activates the test or opens a submenu of additional choices Follow all screen instructions while performing tests How and what information is presented on the screen varies according to the type of test being performed IMPORTANT Do not enter any functional tests while driving on a road test During some functional tests the ECM makes changes to ignition timing fuel delivery and other engine functions which may affect engine operation and vehicle control 49 Scanner Function Scanner Operation Some toggle and variable control tests display functional test controls at the top of the screen with data stream information below Figure 4 28 gt Scannor gt Engine gt EGR CONTROL Test E Change List y Custom rai TPS TPS V Mi H025B1 St mv HO2S B2 51 mV HO S B2 S2 mV INJ PW E2 mS LT TRIM 1 LT TRIM 2 LT TRM AVG1 Figure 4 28 Sample functional test controls Functional test controls allow you manipulate the test signal as shown in Table 4 4 Table 4 4 Functional test control icons Test Moves focus back to the data list Change List 27A Allows you to switch data lists Lab Allows you to select which parameters display
201. ttery terminals Electric shock can cause injury 179 Maintenance A warnine AA Diagnostic Tool Risk of explosion e The Lithium battery is factory replaceable only incorrect replacement or tampering with the battery pack may cause an explosion Explosion can cause death or serious injury Battery Safety Guidelines IMPORTANT The battery pack contains no user serviceable components Tampering with the battery pack terminals or housing will void the product warranty Keep the following in mind when using and handling the battery pack e Do not short circuit battery pack terminals e Do not immerse the Diagnostic Tool or battery pack in water or allow water to enter the Diagnostic Tool or battery pack e Do not crush disassemble or tamper with the battery pack e Do not heat the battery pack to over 100 C 212 F or dispose of it in a fire e Do not expose the battery pack to excessive physical shock or vibration e Keep the battery pack out of reach of children e Do not use a battery pack that appears to have suffered abuse or damage e Charge the battery pack in the appropriate charger only e Do not use a battery charger that has been modified or damaged e Use the battery pack for the specified product only e Store the battery pack in a cool dry well ventilated area NOTE The battery pack should be used within a short period of time about 30 days after charging to prevent loss of capacity due
202. ueeeescaseesecoseneesss 101 Chapter 9 Repair Informations in 115 ADOUUSNODKCY PIO scent inact Ao loro 115 Chapter 10 TSB Technical Service BulletimS ccccccssssseeeeeeesssseeeeceessseeeeeeensseeesees 117 Chapter 11 Vehicle History Operations cccccccsseseeeeeeeeessseeeescneeseeeseeceenseeeseeeenneenseees 122 Sn A 122 Vehicle History Main BOY sisi vc 123 Vehicle History TODD erosrcanria lo aaa 123 Chapter 12 Data Manager Operations coooonccccconnnnnncccconcnacononcnncnncnnnnnnnanncrrnnnnnnnrrrrenanancnnenas 127 SEC LA o Ll 127 Nadal ota oa aaa 128 sn ea re ale Seca lee cele eee A 128 A a e deaneuetbiaenteaeeabiuels 128 EP O a 128 A A e A en ee ee ee eee eae ee 129 A A A o A RA 130 A err 131 A da de e od O 132 Properties a aa ana a a ao 133 O y a A A 133 Saved Fl SUC MUS E eh kaneneteeateuaatvedte 134 Scanner DataViewer Operation sierran a a a a ainei a O e aali 135 Menu Bar reri E E E eee eae 136 Isplay TOODI roaa a dois 139 Navigation LOOMS senina a a a a a a a eaten 140 CUSTOMIZING the Dis plis as 142 Customizing the Parameter List cates eect heeds ahetel steadied ead eet nedi eee 143 A A eae eee ee ee eee ee es 144 SHOPSIFEaMUGOMAC CH till a S 144 Chapter 13 Help Operations ui A 145 Using the He TOD ai id teenie 145 Chapter 14 System Settings Operations ccccccsssssseeeeecesseseeeeeeeeenseeeeeeeeesseeeseeeenneeeesees 146 AA A A Pr accion acetone 146 Ghec
203. ures are found in the chapters for the various functions For information on touch screen calibration maintenance and stylus tip replacement Touch screen calibration see Calibrating the Touch Screen on page 182 Touch screen maintenance see Cleaning on page 179 Stylus tip replacement see Stylus Tip Replacement on page 186 15 Basic Operation and Navigation Basic Navigation Touch Screen Gestures This device uses common touch screen gesture motions e g pinch to zoom press and tap pan and swipe The terms used to describe the various gestures may vary industry wide however the general procedures and usage are similar for specific operations Table 3 4 an e General Procedure Common Usage Names Tap Quickly tap a point once then Make a selection e g open application Touch release Insert a cursor in a text string Select Quickly tap a point twice Open alternate menus Pinch open close Touch two points then move your Zoom the display in or out to make a Pinch to zoom fingers toward or away from each selection e g image or picture larger or Zoom other smaller Touch and hold fa Make a selection Touch a point and maintain light Select and hold estes Insert a cursor in a text string Tap and hold p l Open alternate menus Touch and drag Move onscreen controls e g scrollbars Touch a point then while maintaining Select and drag and slidebars Tap and drag ee A OS Move windows Pan Select text
204. vid Hide TOC so the document fills the screen Show TOC Back Opens the contents and search column if they have been hidden Closes the help file and any other Exit open modules and returns you to the Home screen 145 System Settings Operations Selecting System Settings from the Home screen opens a menu with two options e Paired Devices Paired Devices allows you to check the status and pair wireless devices to the diagnostic tool e Shop Information Shop Information allows you to create and edit a personalized header that is included on printed documents 14 1 Paired Devices Wireless devices such as the Scan Module and optional M2 Scope Meter communicate wirelessly with the diagnostic tool to allow you work and access data remotely while working ona vehicle These devices need to be paired or synchronized the first time they are used together Other devices such as the M4 Scope Module are paired using a USB connection 14 1 1 Checking Paired Devices P To check the devices paired to your diagnostic tool 1 Select System Settings gt Paired Devices The paired devices screen opens Figure 14 1 The Paired Devices screen lists all of the devices paired to the diagnostic tool and also indicates whether or not there is active communication occurring Paired Devices M SCANMODULE4 E SCOPE MODULE M4 Figure 14 1 Typical Paired Devices screen 14 1 2 Scan Module Pairing For Scan Module pairing pro
205. w Circuit Signal High a Ay Fix Wt Figure 4 19 Sample code list and Sure Track information Clear Codes The Scanner clears trouble codes from the ECM memory on some vehicles If this function is not available on the test vehicle Clear Codes does not appear as a menu option P To clear codes 1 Select Clear Codes from the Codes Menu A confirmation message displays Make sure any conditions shown on the confirmation message are met then select Yes A codes cleared message displays once the operation is complete Select Continue to return to the Codes Menu Freeze Frame Failure Records This selection displays the DTC that was set along with corresponding data when the ECM commanded the malfunction indicator lamp MIL to turn on DTC Status This selection allows you to view the records of a particular DTC P To check DTC status 1 Select DTC Status from the Codes Menu The DTC Status entry field displays and the virtual keyboard opens Figure 4 20 Use the virtual keyboard to enter the characters of the DTC Select the virtual keyboard Backspace icon if needed to erase a character 43 Scanner Function Scanner Operation 4 Select the virtual keyboard Return key once all the code characters are entered artu gt Scanner gt Engine Exit DTC Status P Search Figure 4 20 Sample DTC Status entry field The DTC status report displays Figure 4 21 FE gt Scann
206. written questions Figure 15 17 Writing your question Make your question short and cigar fitate os a question Dood Temp grupe ls showing engine is running hot bus the actual coolant temp de mairig have Suined the resistor changed the Hermosas changed the temp sending writ however the problem maing Could this be a gatge problem have amp customer wih cash is showing SERVICE wd SV STEM and check engine light ola poo Tranamirso controller hate la tiia problem Wish A trarimiccdorn monuia oF 4 had TOC solenoid jeha that the LR utemi is used in contoling te angine APRA dferente Can anyone tel me here io tan Check empra light ls on Tach emi wher presa gas Aching details Be descriptive and conce Be derogi incluia the esa an ekpen VAi Peed tO anier yu gietan Ask aria f i gre LO A gria questo Af data ub Uns eed before Armei De conc Kemp yor Get Uyon and to the pami Esper wE appreci te A it you gani Give them tha miigh 16 pai Chats Figure 15 17 Example Question 168 SureTrack Using the SureTrack Website P To ask a Question 1 If not already done select either Select Vehicle or Change Vehicle on the Header Bar and enter the identifying attributes of the vehicle you would like to ask a question about 2 Select Ask the Experts on the Navigation Bar along the left side of the screen to open the page 3 Enter a Subject for the question 4 to 10 words 4 Complete the form Sympto
207. ws e Display Views 1 to 16 determines how many graphs display at a time e Scale switches the scale values shown to the left of the graph off and on e Sweep switches the sweep values shown below the graph off and on LK LLOC Mi M2 Hs Ms Bis Bc Ms B12 B16 Scale jt Sweep Complete List Custom List ENGINE SPEED Min 755 Max 327 UM 139 Data Manager Operations Scanner DataViewer Operation 12 5 3 Navigation Tools Playback Controls The playback controls allow you to navigate through saved data Figure 12 15 lt lt O O gt aD a oag of 1 Skip Back Allows backward movement in multiple steps 2 Step Back Allows backward movement in singular steps 3 Play Select to play 4 Step Forward Allows forward movement in singular steps 5 Skip Forward Allows forward movement in multiple steps 6 Pause Select to pause playback Figure 12 15 Playback controls Zoom Controls The zoom controls allow you to incrementally increase or decrease the screen magnification Figure 12 16 Figure 12 16 Zoom controls 140 Data Manager Operations Scanner DataViewer Operation Slider Scroll Bars and Cursor Use the slider bar to quickly navigate through the data Figure 12 17 During playback the number displayed on the left side of the slider bar indicates the current position of the cursor in the data file The cursor can be repositioned during playback or when paused
208. xit Figure 12 9 Scanner Data Viewer File menu e Load locate and open data files launches a navigation window e Print Graph s print selected graphs e Graph s Print Preview preview graphs before printing e Exit closes Scanner DataViewer When Print Graph s or Graph s Print Preview is selected a dialog box opens that allows you to choose which graphs to include how many graphs appear on a page and the text font Figure 12 10 Choose Graph to Print gt Graphe C Engine Speed RPM C Desired Idle RPM Desired IAC Position IAC Position Coolant F Intake Au F MAF g s Desired IAC Autlow 9 s Engine Load C TPS 3 TPS VX2 MAP inHg Graphs per page 2 Use Display Colors Font Anal Regular 14 25pt Change osa EA Figure 12 10 Choose Graphs dialog box 136 Data Manager Operations Scanner DataViewer Operation P To print graphs 1 Select the desired parameters A checked box indicates the graph will be printed Select again to deselect the parameter 2 Select Change to modify the font this opens a standard Windows font dialog box a Modify the font as desired b Select OK to close the font dialog box 3 Once all selections are made select OK A print dialog box opens 4 Select OK a If Print Graph s was selected the file is sent to the printer b If Graph s Print Preview was selected a preview window opens Select the printer icon Figure 12 11 to s
209. xited or closed select the ShopStream Diagnostic Suite icon from the Windows desktop to start the program wr ShopStream Diagnostic Suite Figure 3 3 ShopStream Diagnostic Suite desktop icon NOTE The ShopStream Diagnostic Suite can also be started from the Windows Start menu The Home screen includes the diagnostic suite toolbar and the Windows taskbar The Home screen includes function icons one for each of the primary Diagnostic Tool functions VN Y Scanner OBD Direct Guided Scope Component Multimeter rp Vehicle Data System History Manager Settings Change Vehicle View Record n E Function Icons Toolbar Windows Taskbar Windows Taskbar Notification Area Figure 3 4 Home screen e E 17 Basic Operation and Navigation 3 4 4 Function Icons Basic Navigation The Function Icons configure the Diagnostic Tool for the type of test to be performed Table 3 5 on page 18 gives brief descriptions of the available icons which operations are available depends upon the individual configuration of your system Use the stylus or your finger tip to select from the icons Table 3 5 table 1 of 2 Name OBD Direct Guided Component Test Scope Multimeter Repair Information Vehicle History Data Manager 18 Description Configures the Diagnostic Tool to operate as a scan tool See Scanner Function on page 25 Allows you to perform generic OBD II or EOBD system
210. y be provided such as schematics and illustrations WR gt Scanner gt Engine gt Codes Sure Track e y Fix Iti Y Related Tips Y Real Fixes Repair information 5 sureirack gt Fri gt Results tor PDN Common Replaced Parts Based on 295 Repairs Air intake Duct Boot Airflow Sensor Throttle Position Senso PCV Valve 1 Motor will set if the actual MAF value is not equal to calculated value if a PO300 or a misfire condibon exists then diagnose that condition first If a P1535 is l also set then diagnose that first The TP angle with the throttle closed should be 0 If itis not then inspect the throttle plate for a sticking condition The TPS circuit could be shorted to voltage have high resistance in TPS ground circuit or be a defective TPS inspect for any vacuum leaks or for a defective lp V valve Also check for a plugged air intake duct or a dirty air filter Inspect for any contaminabon or debns on the sensing elements of the MAF sensor Debis on the elements may be carefully cleaned with carb spray Contamination may be caused by an aftermarket oil Soaked air filter If the OTC cannot l be duphcated then fal recortis data can be useful m determining the vehicle rmi eage since the OTC was last set Them ay assist in determening how c Ren and under vhat parameters the OTC was set see REF Gis for schematic J VW TA ne Figure 15 7 Fix It DTC Information Menu options are also provided for the
211. y identified you can access TSBs by selecting the TSB icon from the toolbar menu Figure 10 1 The TSB icon on the toolbar menu becomes active icon displays with red safety symbol after a vehicle has been identified See Vehicle Identification on page 39 for additional information on identifying a vehicle To select TSBs see Using the TSB function on page 119 k p Home af Scanner OBD Direct Guided Scope Repair Component Multimeter Information Tests SOF Vehicle Data System History Manager Settings ae Figure 10 1 7SB Icon on toolbar menu active 117 TSB Technical Service Bulletins P Accessing TSBs vehicle not identified or to change a vehicle If a vehicle has not been identified or you need to find TSBs for a different vehicle from the one that is identified use the following procedure 1 If needed select the Change Vehicle Icon Figure 10 2 to clear the currently identified vehicle 2 Select the TSB icon from the Home screen Figure 10 2 OBD Direct Guided Scope SureTrack Repair Component Multimeter Information Tests Data System ETE Settings gt mk Ex Figure 10 2 TSB Icon and Change Vehicle Icon 3 Follow the screen prompts and select the vehicle Year Manufacturer and Model NOTE O To create a favorites list see Creating a favorites list on page 121 4 Confirm the vehicle press OK To select TSBs see Using the TSB function on page 119
212. you to record and navigate through paused data Si gt Scope Multimeter gt Lab Scope gt 4 Channel Lab Scope Back gpf Setup Data AY Cursors Refresh File ey Print x Power OF amp Waiting tor Trippa T B 5 Cursor 1 Cursor 2 Delta Arequinecy 10 ms 4 OOOO 2 ___ O 0 e iia m 1 Scope Multimeter Toolbar 2 Main body 3 Trace Details 4 Record Playback Control Toolbar Figure 8 14 Scope Multimeter screen layout 94 Scope and Multimeter Operations Navigation Scope Multimeter Toolbar The Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for each trace Table 8 4 on page 95 gives brief descriptions of the control icons on the toolbar Table 8 4 Scope Multimeter toolbar icons Mame eon i n Back Returns to the previously viewed screen y Opens a dialog box that allows you to select Setup es personal preferences for viewing and saving data Switches the trace information displayed at the base Data l of the screen between three available states eure y Cursors Opens a dialog box that allows you to switch cursors a 1 on and off and to reposition them on the screen Clears the Min Max and Current values on the trace Refresh details section of the screen File Opens a dialog box that allows you to select options for saving data Opens a dialog box that allows you to configure and Print l print data Switche

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