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WebMux User Manual Version 6.3.x

1. GROR Sa ee ck Stop Refresh Home Seerch Favorites History Adds a htp 192 168 12 7 24 car bin settime set the clock UTC recommended month 1 12 day of the month year eg 2000 nour 0 23 minute 0 59 ime tone 07 00 MST PDT H 1997 2001 CA Networks All righis reserved Month Enter the number of the month 1 through 12 Leading zeroes are not necessary Day of the Month Enter the day of the month 1 through 31 Year Enter the year Enter all 4 digits Hour Enter the hour of the day Use the 24 hour clock or military time Minute Copyright 1997 2005 CAI Networks Inc 40 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Enter the minute of the hour Note The recommendation is to set the WebMux clock to UTC GMT time Time Zone Select the time or hour offset to the UTC GMT time You can set WebMux to your local time if your time zone is selected here Confirm Cancel Click Confirm to execute the date and time change Click Cancel to return to the previous screen WITHOUT making any date or time changes 41 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Upload Download upload download Microsoft Internet Explorer A ol x Eile Edit View Favorites Tools Help Back v OA A Asearch Favorites GMedia I Ov 3m v 4 Se Go Link
2. After enter proper password and set clock information then continue button will bring up this screen cgi bin rec Microsoft Internet Explorer Eile Edit View Favorites Tools Help Back gt O A A Asearch GiFavorites GMedia J Sv 3 M v JD Address z 2Go WebMux initialization 5 4 01 WebMux s name without the domain name WebMux s domain name Use network address translation NAT for server IPs IP address of external router used by WebMux WebMux s address on router s network used as servers proxy address network mask on this network WebMwy s fixed IP address on the server s network network mask on this network Remake password file with default passwords WebMux administration HTTP port 7 WebMux administration HTTPS port Is this WebMux a primary or solo WebMux Is this WebMux running solo without a secondary servers as their router not same as fixed IP address above Reinitialize configuration with admin entries only destroys existing configuration Reboot immediately after submitting this form Submit when satisfied or cancel and log out submit cancel nemt Z When the mouse moving over a field the current value will be automatically filled the field One may change it based on the new information obtained from ISP or network engineers Once you press on the submit button WebMux will save all the changes to its internal slid state storage
3. Copyright 1997 2005 CAI Networks Inc 20 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Is this a Primary WebMux 4 If this is the Primary answer Yes If this is the Secondary WebMux answer No The secondary WebMux automatically gets configuration information from the Primary once it sets up If this is the only WebMux answer Yes Primary WebMux Information This question is not asked for the Secondary WebMux Is this WebMux running solo without a backup WebMux Let If the Primary WebMux is running in a standalone configuration see sample configuration Standalone WebMux answer Yes If you plan to add 2nd WebMux later you may answer no Clear Allowed Host File TE Allowed host file prevents any unauthorized access to the WebMux Management Console If a workstation s IP address is not in the allowed host file that computer will not be able to reach the WebMux management console through the network However sometimes a wrong IP address is entered so that no computer can access the browser management console At that point clearing the allowed host file will allow any browser to access it By default the allowed host list is empty so that any IP address can access WebMux We do encourage adding only host IP addresses that you do allow to manage WebMux into the list See configuration through browser interface for more details Remake home
4. EA Pro only Server LAN Network IP address Network mask Broadcast IP address z i Server 1 Server 2 Serve Sener Virtual Faun ae Network Terminology A Virtual Farm includes the WebMux setup and the servers under it Functionally it acts as a single unit on a network For example http www cainetworks com is one virtual server farm https www cainetworks com is another farm and ftp ftp cainetworks com is the third farm The first farm works on a set of servers on port 80 the second farm consists of another set of servers on port 443 and the third farm works on a set of servers on port 21 Please note WebMux does support combining 80 443 ports as one single farm so that same client browsing the site in HTTP mode will be send to the same server for HTTPS requests In the combined mode ports 80 443 will be combined into one farm 15 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 To serve the Internet there must be at least one Internet Router This local area network that connects the router and the WebMux is called the Router LAN In this LAN the WebMux takes the Internet traffic and distributes it to the servers behind it The LAN connecting WebMux and real servers together is called Server LAN In NAT mode only WebMux boxes are connected to both Router LAN and Server LAN At least one WebMux is needed to define the Router LAN and the Server LAN Th
5. Administration HTTP Port Number 24 Secure Administration HTTPS Port Number 35 Is this WebMux primary Y WebMux running solo without backup Y Reboot Y There is no change to each server s IP address netmask and gateway address There is need to add a loopback adapter to each server and assign the farm address to the loopback adapter For MS Windows it always adds a route for the 59 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 loopback adapter which will need to be removed please refer to Appendix 2 In the virtual farm each server uses its original IP address to join the farm Contact Information For latest product and support information please visit our web site at http www cainetworks com To reach us by e mail Support support cainetworks com Sales sales cainetworks com To reach us by phone Support 714 550 0901 X2 Copyright 1997 2005 CAI Networks Inc 60 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 DO DO DO DO FAQs can t login with my browser It always says you are not logged into To use your browser to manage the WebMux it must be set to accept all cookies Because the cookie sets expired in 8 hours you also need to make sure your hardware clock set correctly using GMT The message indicates your system clock off Please refer to page 45 for how to set the internal cloc
6. IP 10 1 2 1007 255 255 0 0 Route delete 10 1 1 200 mask 255 255 0 0 Web Server 2 IP 10 1 2 101 255 255 0 0 Route delete 10 1 1 200 mask 255 255 0 0 y Not Connected GAN 10 1 2 253 m Wi 255 255 0 0 Farm 10 1 1 200 Serer LAN Interface IP 10 1 2 254 Netmask 255 255 0 0 The above diagram is an example about how to configure the WebMux in out of path mode without changing the IP addresses of the web servers and other servers that already exist on the network This is particularly helpful when the changing of an existing network of servers causes problems In this configuration all the servers still remain on the same IP network and can communicate From the servers view the WebMux is on the same network as the servers On the WebMux only server LAN cable is connected since there is only one network in direct routing mode WebMux takes at least two IP addresses to work in this mode server LAN Interface IP address and farm IP address 13 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Out of path mode also allows two WebMuxes to fully backup each other Two WebMuxes connected to each other through a cross over Ethernet cable Two simple changes must be made to each server in the farm 1 To have a new loop back adapter installed and have its address set to the farm address Do not set the gateway on the loop back adapter Please refe
7. If server that serves that URL does not response correctly WebMux will mark that server dead Since every server in that farm serves all the virtual farms WebMux expects the problem with one server in one URL will affect all the URLs in that farm Another situation is the server that serves HTTP virtual sites using a single private IP address already before load balancing After adding load balancer some the sites want to have their own IP addresses WebMux allows set up separate farm for each site having its own public IP address but point to the same sets of servers in the private network In this situation each separate farm could have its own label as www site1 com and www site2 com etc WebMux will actually do health check on each URL by periodically read a default page from that site In the virtual hosting situation the label and response from the web servers are critical for reliable services WebMux checks the label and checks the server for its health situation based on the URL supplied in the label If the server response is 500 or greater which is an error code indicating server internal error WebMux will excludes that server from serving the farm If server responses 402 which indicating access is denied for that virtual farm WebMux will mark that server dead We have checked with IIS server and Apache server they both follow the same rules 69 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 68
8. 192 168 12 7 35 egi bin login 5 z Go Links 2 welcome to webmux cainetworks com User ID WebMux 1997 2001 CAI Networks AJI rights reserved 2 Done Sinemet o 3 User ID There are two preset user IDs e Super User Allows access to all screens and functions provided by the WebMux e WebMux Does not allow the user to access or change any settings viewing only Password Fill in the correct password for the selected User ID The password is case sensitive The default passwords are Password superuser Superuser It is recommended to change the passwords periodically No new user ID can be added Login After entering the correct password click Login Note For first time setup please login as Super user and go to the Administration Setup by clicking the Setup button It is important to set up the Server Farm Gateway IP address and network mask first 25 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Main Management Console E show configuration Microsoft Internet Explorer amy iol x File Edit View Favorites Tools Help Back v A A search Favorites BMedia 3 Av 3 m v Address http 192 168 12 21 24 cgi bin show_status time 1114555902 x Go Links a Norton AntiVirus v Cs _ b 4 a f z gt Pa Diha eA PESAGI load ator ee GA Networks inc Apr 26 14 51 50 2005 u
9. 480S 580SG and 680PG User Guide Version 6 x Rev3 Scheduling priority weight Valid integer numbers are between 1 and 100 A server that has a weight of 2 will be directed twice as much traffic as a server with a weight of 1 A special zero weight setting is provided for a graceful shut down of a server When the weight is changed to zero the WebMux will not send new connections but will maintain all current connections to the server The connections will gradually reduce to zero as current clients sessions terminated When there are no connections the server is functionally dead or off line until the weight is changed back to a valid number Then the server can then be shutdown or taken out of service without affecting any users Caution Unlike a server that can go down unexpectedly the WebMux will not move a STANDBY server to ACTIVE when one or more server s weight is set to zero If the weight of all the servers in a farm were set to zero then the farm would be down because none of the servers are accepting new connections Run State e Active The server will be put into service immediately after it is added However once it is failed it will stay Standby mode until manually set its run state to Active again through the browser interface This will give system administrator time to fix the system or reboot the server once some software hardware update is going on e Favorite Active The server will be put
10. 580SG and 680PG User Guide Version 6 x Rev3 Appendix 4 Virtual Hosting Issues Servers serving more than one web site may do virtual hosting WebMux supports virtual hosting by checking the virtual server s response There are three different situations for WebMux to handle If the service is HTTPS there is no way to do virtual hosting on the same IP addresse However each HTTPS farm can be on a different IP address on the same server The reason that each HTTPS server must have its own IP address is that any web server software IIS or Apache can not see the URL in the HTTPS packets since they are encrypted The IIS or Apache server only decrypts the URL after the packet is sent to a particular process Since no web server software supports virtual hosting HTTPS on the same IP address WebMux does not need to do anything extra other than load balancing all the packets for that particular farm If the service is HTTP then any web server software IIS or Apache can host almost unlimited virtual farms on each IP address Many hosting centers handle this situation by putting all the servers serving each virtual host on a server farm on the WebMux The WebMux will load balance the traffic for all the incoming traffic for that IP address to different servers in that farm During farm setup the label for the farm could be one of the virtual farm s base URL say www mydomain com WebMux actually periodically read a page from this URL
11. History Print Eda Discuss Address ia http 192 168 12 7 24 cgrbin cha_pass Go Links 7 z H h Ths ion ae GALI Networks Inc name new password new password again 1997 2001 CAJ Networks All rights reserved Name Select the login name for which the password is to be changed New Password Enter the new password This is the password to which the login will be changed New Password Again Enter the same password as in the previous box Confirm Cancel Click Confirm to execute the change Click Cancel to return to the previous screen WITHOUT changing the password Change PIN To protect WebMux from unauthorized change from front push buttons a PIN can be entered here to prevent saving any change from the front panel By default there is no PIN 39 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Set Clock Click this button to go to the Set the Clock page The time and date of the WebMux then can be set Please note that WebMux internally uses GMT time zone not your local time zone per W3C HTTP protocol If the timezone did not set correctly the browser access could be denied due to cookie time out If the UDP NTP server setup correctly there is no need to set clock any more since WebMux automatically sets its clock periodically Eile Edt Yiew Favortes Tools Help ae
12. Host setting earlier superuser can login with its password using ssh to run certain diagnostic tools help shows the commands how to use these commands are not supported When this entry is blank any diagnostic access is denied This entry should remain blank under normal operations Default port numbers are 77 87 The first port is ssh and second is telnet If only one port specified only ssh login is possible You will need to notify us the port numbers before obtaining support from us Connection warning threshold The WebMux monitors the number of connections established When the number of connections is greater than the value entered the WebMux will page the designated numbers For example if a DoS attack is occurring the number of connections to the site would be extremely high Assuming they exceeded the value set for the connection warning threshold the designated numbers would be paged Least significant bits in client IP address to ignore for persistent connections This feature allows persistent connections to be handled properly when communicating with America Online s bank of cache servers With AOL s cache servers the IP address of the cache server becomes the source address Since an end user can be send through multiple cache servers it is possible the requests for one HTML page being routed to different web servers in the same session Therefore applications such as shopping carts that requ
13. OOMMIIIIIIIIPPPP A downed server went back up This 18 digit code no spaces starts with 00 followed by 12 digits of the IP address without the periods of the server The last four digits represent the port number of the server IB PPPP Gateway router LAN does not respond 12 digits number after the 98 is the IP address of the gateway Port number is optional 01 llllli PPPP Gateway comes back in service 12 digits number after the 01 is the IP address of the gateway Port number is optional B8 P PPP WebMux has detected more connections than the threshold defined in the setup screen 40 last resort servers taken out of service for a farm 41 last resort servers put in service for a farm 73 WebMux cannot reach to the back LAN 74 WebMux cannot reach the front LAN 75 Primary or Secondary cannot reach the other WebMux through the serial cable 76 Serial cable communication restored 55 User configuration cannot be parsed by WebMux after the configuration restored through browser 67 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 For WebMux Primary Only e 66 Secondary is not responding For WebMux Secondary Only e 71 Primary failed Secondary took over from Primary e 72 Primary went back up Control returns to the Primary Copyright 1997 2005 CAI Networks Inc 68 The WebMux Model 480S
14. The one whose identity is your e mail address is the site certificate The one whose subject and issue are identical is the CA root The 3rd one is called intermediate certificate Please paste your site certificate first followed by your intermediate certificate 31 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 FACAL Networks Inc SSL key 2 management This key and certificate are not currently used for SSL termination You may change this key or certificate using the dropdown menus You may either let WebMux generate a new key or paste in a new private key You may paste in a new certificate If you wish to let WebMux generate a new private key please select the key length from the dropdown menu You may not use a new key until you have pasted in a matching signed certificate You may paste a new certificate any time before the key is put into use private key Jan 14 2005 23 05 34 GMT fuse new 1024 bit RSA key gt sample 2048 bit RSA private key no change use new key pasted in certificate Jan 14 2005 23 06 50 GMT key valid until Jan 18 18 10 21 2038 GMT This certificate is self signed and should not be used when If you have existing signed key from Windows IIS server or Linux server you can transfer them into WebMux and continue using them until they expire Please contact us for how to convert your existing keys
15. Tools Help Back 9 Gl Qsearch Favorites GMedia 3 Ayr 4 Mw H Norton AntiVirus Isl add farm The services tcp udp and ip both of tep and udp are generic Bad server detection is less rigorous for such services A blank port number default means to use the default well known port for the specified service For the generic services a port number of 0 or all denotes the wild specification of all ports The wild port specification is not allowed for other services IP address 192 fies M a label port number service HTTP hypertext transfer protocol TCP scheduling Iwelafiad toundrobin persisient method weighted round robin persistent SSL termination ya with key and certificate 1 https port 443 block non SSL access to farm You can click manage key1 or manage key2 to generate keys copy and paste signed certificates 29 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Back O24 A Qsearch Favorites DMedia 3 Av 3 Br H Address i http 192 168 12 21 24 cgi bin ssl sp 65537 amp ssl 1 amp sec 11085 Go Links Norton AntiVirus 1 hes GAL Netwarks Inc SSL key 1 management This key and certificate are not currently used for SSL termination You may change this key or certificate using the dropdown menus You may either let WWebMu
16. User Specify Generic no port scan TCP User Specify Generic no port scan UDP User Specify Generic no port scan TCP UDP User Specify Custom Defined TCP Services 80 or User Specify Scheduling method 45 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 The scheduling method is the way in which traffic is distributed among the servers in the farm Eight different methods are supported If you are using a shopping cart service a persistent scheduling method is recommended Least connections Least connections persistent Round robin Round robin persistent Weighted least connections Weighted least connections persistent Weighted round robin Weighted round robin persistent Weighted fastest response Weighted fastest response persistent Copyright 1997 2005 CAI Networks Inc 46 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Modify Farm Modify farm can be invoked from the Status screen by clicking on the farm IP addresses or labels File Edit View Favorites Tools Help Back v O A A Qsearch Favorites GMedia S Ay 4 M J Address http 192 168 12 21 24 cgi bin modi_src SCOASC Go Links 6 Norton Antivirus amp car Networks Inc modify farm 192 168 12 200 port 80 SSL termination for port 443 active with key and certificate chain 1 label scheduling meth
17. and reboot itself with the new value Copyright 1997 2005 CAI Networks Inc 54 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Initial Configuration Worksheets Configuration Before WebMux Installation Equipment IP Address Internet Router or Firewall Address Webserver s Default Gateway Web Site IP Addresses Configuration After WebMux Installation Question Entry Primary Secondary Host Name Domain Name NAT or Direct Routing Router LAN Information NAT ONLY Router LAN WebMux Proxy IP Address Router LAN Network IP Address Mask Router LAN Network IP Address Router LAN Broadcast IP Address Server LAN Information Server LAN WebMux IP Address Server LAN Gateway IP Address Server LAN Network IP Address Mask Server LAN Network IP Address Server LAN Network Broadcast Address Administration Setup Information External Gateway Address Remake home webmux conf passwd Y N Y N Administration HTTP Port Number Secure Administration HTTP Port Is this WebMux primary Y N WebMux running solo without backup Y N Reboot Y N 55 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Sample Configuration Worksheets Standalone WebMux Configuration Before WebMux Installation Equipment IP Address Internet Rout
18. each WebMux The purpose of this IP address is to allow the WebMux to check the network and server health Even for the backup WebMux this address must be unique It is highly recommended to add this IP address to your servers etc hosts file along with the gateway IP address to allow faster name resolution especially on Linux Unix Please also refer to Appendix for adding loopback to servers In an installation with a primary and secondary WebMux one unique IP address is required for each WebMux interface that connects to the Server LAN Those two unique IP addresses are in addition to the farm IP address that is floating between the primary and secondary WebMux Enter Server LAN Network IP Address Mask sur LAN net mask 255 255 255 This is the network mask of the Server LAN For a class A network it may be 255 0 0 0 For a class C network it may be 255 255 255 0 NAT and Out of Path Common Configuration Enter External Gateway external Qateway 192 168 11 2 This is the common setup for both NAT and Out of Path modes In NAT mode the WebMux needs to know this to route the server replies back to the clients Although in Out of Path mode this is not being used to route return traffic back to the Internet clients WebMux does check the connectivity to the incoming side on this gateway or through this gateway to the ISP side routers In SSL termination mode servers need to route traffic back to WebMux WebMux then forward it
19. entire farm CAUTION This function also deletes ALL the servers under this farm Copyright 1997 2005 CAI Networks Inc 48 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Add Server Click this button to add a new server to this farm adding serve M DSO erne plo O Xx File Edit View Favorites Tools Help Back 7 B A A Zsearch HFavorites PMedia 6 Dv 3 mM v H gt add server farm 192 168 12 100 80 443 IPaddress h92 Pe fir label aa weight fi T run state FAVORITE ACTIVE fi Server IP Address This is the IP address of the server to be added From version 4 0 3 WebMux allows adding label next to each servers IP address The purpose of labeling a server is only for helping name the server in the farm It has nothing to do with the name resolution of the server Although label can be anything it is always better to have meaningful and unique label for each server CAUTION Once the server is added the IP address cannot be changed To correct the IP address the server must be deleted and a new one be created Server Port Number Enter the port number of the server to be added CAUTION Like the IP address once created the port number cannot be changed To correct the port number the old server needs to be deleted and a new one to be created Weight 49 Copyright 1997 2005 CAI Networks Inc The WebMux Model
20. iri nnorn nnn 64 Appendix 1 How to Add A Loopback Adapter eeceecccoccooceooccooceooecoceccoecccoeccooccooccooceooceooee 65 Appendix 2 How to make route delete reboot persistent OLTTTTTTTTTTTTTTTITTTITITITTTITTTTTITITITITTTT 66 Appendix 3 Phone Paging Codes ereeeeeeerererereeeeeeeeeosesecececeeececcececocososeceoeoeceeeeoeoeoeososcoeosoee 67 Appendix 4 Virtual Hosting s5Ulesrrreereeeereeeeeeeeeeeeceececceccecceceeceececcecceccecceccecoeceeceeceececceee 69 Appendix 5j Sample Custom CGI Code eeeeeeeeeeeerererereeeeereeeesesesececeeeececeseoeoseseceoecceeeeeoee 70 Appendix 6 Access CLI Commands seeeseeeeeeeeeeeeeererereeeeeeeeeososesecececeeeeeeeececeososeceocoeeeeesoee 71 Index sreeeeeeeeerereeeeseeeeserereeeeecececcosesecececeeeecesecsoooseoeoeoceeeecoeeeocososeoeosoceeeecocoeocososeoeocoeeececoeeececoe 72 Packing List One 1 WebMux unit One 1 Power cord One 1 User Manual One 1 Warranty registration card The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Main Components Front View WebMux Toggle Power Switch This switch toggles power on and off To power off the switch must be pressed and held for 5 seconds Reset Button Press and release the reset button to reset the WebMux This process may take several minutes to complete Up Arrow Button Down Arrow Button When each button pressed the value of the cursor location increases or decreased It goes through lower case let
21. or server From version 5 6 name label also being used to check HTTP layer 7 protocols as part MIME header in virtual hosting The format of the farm name label will be www xyz com max length 75 bytes If the server returns error code 401 WebMux consider that server dead For both IIS and Apache servers doing virtual hosting farm name label must be an existing web site name on the server For more information on Virtual hosting please go to Appendix 4 for details In NAT mode if you use WebMux for your intranet then the farm IP address will be the IP address of the original web or application server The IP addresses of the original web or application servers must be changed so that the WebMux can translate farm IP address to the server IP address You can use WebMux Router LAN IP address as your farm address You can add multiple farms to this IP address as long as the port number is different So you can save real IP address In this mode NAT WebMux acts as a firewall also All servers behind WebMux can reach to the outside through WebMux From outside the traffic can be seen all come from WebMux router LAN IP address or proxy address If a WebMux is placed behind a firewall please consider the rules for proxy address All farms IP addresses should have rules to allow incoming traffic to the address and port number as well as return traffic for each farm IP address from any port to anywhere In Out of Path mode farm s must be a diff
22. set this up for security reasons When wrong IP address entered management console login will not be possible Use push button on WebMux to clear the allowed host list This field is blank by default Dialout prefix Some phone systems require a prefix for outside phone numbers If a prefix is required enter it here Leave it blank if a prefix is not required For most Analog PBX this will be 9 Do not enter anything in here if modem is not connected Pager phone numbers This is the pager phone number to be dialed when an abnormal condition occurs Enter the number without any of the special characters or spaces It should be in the format of a single long integer Add 1 and the area code if needed Do not use or or blank spaces Do not enter anything in here if modem is not connected Server for email notification In addition to paging the WebMux can send email notifications Enter the IP address of the email server that will forward the notifications Please note Because the WebMux does not resolve names this entry must be an IP address Changes to the email server allowing WebMux relaying messages is necessary Addresses for email notification Enter the email addresses to be notified Separate multiple addresses with a colon For example johndoe anywhere com janedoe anywhere com Server gateway IP address The WebMux appears to all the servers in the farms as a gateway or router This is the IP address for We
23. which servers are out of service If a server unexpectedly goes down the WebMux will automatically re direct the traffic to other servers or will bring a standby or backup server online to service the traffic WebMux does application level health check to many network protocols on servers e Provides Persistent Connections by memorizing the user browser session and the server session and sending the same user to the same server This is important for sites using shopping cart and dynamically generated pages like BroadVision ASP and JSP sites e Provides fault tolerance This installation requires two WebMuxes a primary and a secondary Two WebMuxs will automatically sync the configuration datum e Easy management It can be managed via a secured web browser session from anywhere in the world By using https 128 bit encryption to the management web console remote management of server farms is truly possible e Operating System independent No software or agent to load on the servers Non intrusive load failure detection and management e Provides Proxy function When communication is initiated from behind the WebMux the WebMux will substitute its own address for the internal address This allows the web servers to initiate communication for 3 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 services such as credit card validation and mapping services Note this f
24. 0 56 59 61 62 63 65 66 fault tolerance 3 Firewall 4 55 56 58 59 G generate 29 30 H Hardware Setup 16 17 health check 3 38 45 Copyright 1997 2005 CAI Networks Inc 72 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 L loopback 14 20 59 66 Loopback 65 M management console 21 23 24 35 36 62 Modify 24 47 51 N NAT 4 7 16 18 20 See netmask 10 35 59 NTP 38 40 45 O Out of Path 4 7 8 13 14 18 20 38 Overview 3 7 P pager 4 33 35 67 paging 35 passwd 21 55 56 58 59 persistent 36 37 46 47 48 66 PIN 39 primary 11 Proxy 3 18 55 56 58 public key 30 31 R Reboot 17 22 38 39 55 56 58 59 65 Round Robin 5 route 14 20 37 44 59 65 66 71 Router LAN 2 7 9 10 11 12 16 18 19 55 56 58 62 S scheduling 46 47 secondary 11 Server LAN 2 7 9 10 11 12 16 18 19 20 55 56 58 59 61 SSL 3 5 6 20 27 28 45 superuser 25 34 T Timeout 33 37 TLS 27 73 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 U Upload 32 42 V version 17 38 44 49 63 Virtual Farm 7 15 Copyright 1997 2005 CAI Networks Inc 74
25. 0 1 1 20 e The Default Gateway for all the servers is 10 1 1 1 e Farm 1 IP address is 205 133 156 200 e Servers 1 and 2 serve Farm 1 e Farm 2 IP address is 205 133 156 210 e Servers 2 and 3 serve Farm 2 e Change to the servers made default gateway to 10 1 1 1 as well as the IP addresses to the 10 3 1 10 20 30 addresses If on the server there is a service attached to the IP address HTTP S FTP etc please make sure the service will run on the new IP address NOTE Although WebMux working with any IP address range all server IP addresses should be Internet non routable address so that the source address from the Internet does not conflict with the IP addresses on the Server LAN Note If there is a firewall between the WebMux and the Internet Router a rule must be defined in the firewall to allow the IP address of the WebMux interfaces on the Router LAN in addition to the farm IP address could be same as the WebMux Router LAN IP address to communicate out to the Internet on all ports Since WebMux doing Network Address Translation of the farm address to a non routable address the farm addresses on the WebMux interface must communicate outbound on all ports defined in the farms Copyright 1997 2005 CAI Networks Inc 12 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Installation without IP Address Change Out of Path Mode IP 10 1 1 1 N M 255 255 0 0 pS Web Serwer 1
26. 0PG User Guide Version 6 x Rev3 Appendix 5 Sample Custom CGI Code The custom cgi bin checking program may be written in Java VB C or Perl for example or it may be a WB or shell script Here is sample script written for the linux shell bash which sees if an SSH daemon is running as its check criterion bin bash echo Content type text plain echo blank line if ps C sshd amp gt dev null then echo OK echo SSH service available else echo NOT OK echo SSH daemon not running Copyright 1997 2005 CAI Networks Inc 70 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Appendix 6 Access CLI Commands Once the diagnose ports set superuser could use ssh or telnet to access the CLI commands to help troubleshoot network problems or server problems There are maximum two diagnose ports The first one will be SSH and second one will be Telnet If there is only one port specified only SSH access is allowed ssh I superuser p port_number webmux_ip address Can be issued from any Linux Unix computer For Windows computer PUTTY can be freely downloaded over Internet Once login into CLI following screen will be shown Enter help for list of commands Enter cmd help give help for the command cma Enter exit or logout to end this session Following are commands available in CLI arp manipulate the system ARP cache arping ping lt address gt on d
27. 192 168 12 1 24 cgi bin rec 5 Xx Eile Edit View Favorites Tools Help Back vor a a Qsearch Favorites Media ESEE EETA 2 http 192 168 12 1 24 cgi bin rec z Go Links e Web Mux initialization 5 8 05 You are not logged in as superuser Please enter your WebMux superuser s password current GMT setting 23 06 32 06 22 2004 If incorrect please enter correct GMT as hh mm ss mmi dd yyyy Use 24 hour time not a m or p m Set time only YES NO i Done The first screen in rec reconfiguration asks for the supervisor s password The default supervisor s password is supervisor however the actual supervisor s password may had been changed by the system administrator If you could not remember the supervisor s password someone has to go to the keypad to reset the password See page 22 for more details The next question on the screen asks to set the time in the WebMux WebMux uses its clock to set cookie for the management browser When a WebMux manager login more than 8 hours without activity WebMux will log out the user based on the cookie However if the clock is off by more than 8 hours the manager will not be able to login into WebMux The second section on the rec screen will allow the manager to correct the clock if it is off 53 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3
28. 30 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 SSL private key and certificate request generation Microsoft Internet Explorer 4 O X Eile Edit View Favorites Tools Help J Back v 9 A Qsearch Favorites PMedia 4 Av 3m A Address http 192 168 12 22 24 cgi bin ssl sp 1310738bits 1024 amp ss 1 amp se Go Links Norton AntiVirus 5l v ke ar i Cal Networks ine SSL private key and certificate request generation Please enter information to make new private key 1 and its matching certificate request If you do not fill in all fields the certificate authority may reject your certificate request country C 2 bytes state province etc ST city etc L organization O organization unit OU domain CN email adddress emailAddress 1997 2005 CAI Networks All rights reserved F B Internet Enter all the information necessary Click on Confirm button to complete the key generation You will be taken back to the Windows that display the newly created private and public keys You will then copy and save both private and public keys submit the public key to the CA of your choice to sign Once they send you back signed public key you will need to paste that into this certificate windows select using new key pasted in and click on confirm button to save it into WebMux There should be 3 certificates
29. Download Upload This button will allow user to save and restore the WebMux configuration to and from their management workstation See later chapter for details Setup Button This button brings up the Administration Setup page Super User login is required to access this page See related section later for details Copyright 1997 2005 CAI Networks Inc 32 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Show Event This button will display all the events since WebMux last reboot The event includes server failure or state change Logout It is not recommended to leave the management browser login unattended Click the Logout button to close the session The Login screen will re appear Pause Resume The status screen automatically refreshes frequently to provide most up to date status You can use the Pause button to freeze the auto refresh After the Pause button being pushed the button will change to Resume and the auto refresh stopped Click the Resume button to restart the auto refresh Adjusting Timeout for Each Service Click on the service type of each farm will allow you to change the timeout value of layer 7 testing for each different service Please note this change is global that will affect all the farms using the same type of service For example the default timeout for checking HTTP protocol alive or not is 5 seconds If web server does not respond to the WebMux protocol chat with
30. I Networks Inc 26 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 SSL Keys File Edit View Favorites Tools Help Ew a me amp Norton AntiVirus v fos Back v 9 A Gi Qsearch Favorites PMedia Address http 192 168 12 21 24 cgi bin ssl sec 1114 Go Links ial SSL termination management Click on its link to manage a key key and certificate unset key and certificate unset key and certificate unset key and certificate unset A JA a lala s e pais a7 Go key farms key 1 1 sample 1024 bit RSA private key key 2 0 sample 2048 bit RSA private key key 3 0 key and certificate unset key 4 0 key and certificate unset key 5 0 key and certificate unset key 6 0 key and certificate unset key 7 0 key and certificate unset key 8 0 key and certificate unset key 9 0 key and certificate unset key 10 0 key and certificate unset key1i 0 key and certificate unset key12 0 key and certificate unset 0 0 0 0 xy Oo D 1997 2005 CAI Networks All rights reserved a vr i Done internet b WebMux model 480S 580SG 680PG support SSL termination For models that do not support SSL termination please ignore this section WebMux supports SSL V2 SSL V3 and TLS V1 with RSA key length from 512 1024 and 2048 RSA key length 1024 also called 128bit strong encryption By default the SSL termination is NOT on The de
31. Mux interface connects to the Router LAN The other interface connects to the Server LAN 9 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Note The WebMux translates the Internet addresses to an internal non routable class C address In this example the netmask is 255 555 255 0 The IP address of the WebMux interface attached to the Server LAN is 192 168 199 251 The Default Gateway for all the servers is 192 168 199 1 Farm 1 IP address is 205 133 156 200 Servers 1 and 2 serve Farm 1 Farm 2 IP address is 205 133 156 210 Servers 2 and 3 serve Farm 2 Change to the server made default gateway to 192 168 199 1 as well as the IP address to the 192 168 199 xxx address If on the server there is a service attached to the IP address HTTP S FTP etc please make sure the service will run on the new IP address Although WebMux working with any IP address range all server IP addresses should be Internet non routable address so that the source address from the Internet does not conflict with the IP addresses on the Server LAN Note If there is a firewall between the WebMux and the Internet Router a rule must be defined in the firewall to allow the IP address of the WebMux interface on the Router LAN along with the farm IP address to communicate out to the Internet on all ports If you are doing Network Address Translation of the farm address to a non routable addre
32. N and Server LAN port are not interchangeable External Modem Connect Port To utilize the phone pager function of the WebMux please connect the external modem to this port In some cases if you prefer support engineers not using diagnostic port over Internet our support engineers can also connect through modem to assist you for setup issues An USRobotics V Everything modem is required US Robotics part number 3CP3453 Modem dip switch has 3 8 and 10 down rest up A standard external modem cable also needed Check with your modem supplier for the cable Power Switch This switches the WebMux on and off When in the off position the front panel power switch is disabled Power Cord Please use the supplied power cord to connect the WebMux to power source 1U WebMux has a 115V 230V AC universal power supply Copyright 1997 2005 CAI Networks Inc 2 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 WebMux Overview Key Features The WebMux is a standalone network appliance designed primarily to load balance IP traffic to multiple servers The WebMux includes the following key features e Improves performance by distributing the traffic for a site or domain among multiple servers No one server will be bogged down trying to service a particular site e SSL Termination to reduce the cost of multiple certificates e Provides high availability by tracking which servers are functioning properly and
33. Table of Contents Table of Contents eeeeeeeeeeeeeeeeeerrrerrrereeereeeerreeereeeeeeeeeeneeeeereeeereeeeereeeeerreesereeeeereeerereerreeeess i Packing Listeeeeeeeeeeeeeeeeeereereerrereeereeeeerreeeereeeseeeeeseeeeeeneeeereeeeesreeeesreeseeeeeeeereeenereeerereereeeeeseeee 3 Main Components eeeeeeeeeeeeeereeerererererrereerreeeereeeererererereerrreeerreesereeeeereeeeeeeeeenereeenereesnreeesree 1 T E E T A E A E E ETE 1 EETA a E E AE 2 WebMux Ovyeryiew e seeeeeeeereereeseeeseererseesseeseeseeeseesseeseeeseesceeseeeseesoeecceseessescerseesseeeeeseeesessene 3 Key Featuresssssssssssesssesssesnscsnscsnscsnscsnscsnscenscsnscsnscsnscsnscenscsnscsnscanscanscsnscanscenscanscenscenscenscsnscenscenseeaes 3 The WebMux Family s ss ssesssessseenseensesnscsnscsnscsnscsnscsnscenscencsnscsnscsnscsnscenscenscsnscenscenscenscenscsnsesaes 5 Network Oyeryjew eeeeeeseeeeeeeeeeeeeeseeeoceeeecseeeseseoeoeescscoceeccoeeeceescoeseosoececeeecoesecsoseececocoeeccseecseseosoeeecseeee 7 Sample Configurations eeeseeeeeeeeeeeeeereeeeereereereeeerereerereerrreeeereeesereeeeeereeeeeeeneeeeenereeseeeeess 9 Single WebMux ssssssssessssssssssseessssnessncssnccsnessnessnessnccanccnnccansanscenscanccanccsnscnscenscsnscenscenscenscsnscenseenes 9 Redundant rasta lations 0 s tees0e0seresessesescocesesessscnsscscsacscetsesnssseatebesusdencsocavesessbsenenceisnesassessnceesece 11 Installation without IP Address Change ssssssssssssssssssssssessssnscsnnesnscsnncsnscsnscsnscsnscenscsnscenscene 13 Be
34. able Setting this too long will cause WebMux allocating too much memory thus reduce the memory for other functions The default value is 15 minutes This function has no effect in Out of Path mode Server Scan Mode WebMux talks to the real servers in the farm through the layer 4 7 protocols every few seconds This is important process for monitoring servers health situation If there are a lot of farms and a lot of servers WebMux may not be able to get around checking all the servers in few seconds In concurrent mode WebMux will start multiple protocol scanners to chat with servers concurrently Concurrent mode uses more memory may have other side effect For most setups sequential scan is recommended URL for Custom Service Check Sometimes WebMux built in server health check is not enough for the special needs When one ASP JSP server s output is depends on the database server and database server connection is down one might want to redirect the traffic to a different server or make the ASP server out of services To accomplish that WebMux allows a farm being set using a service called custom defined TCP service It will then call the CGI s URL on the server defined in this field This will involve a custom developed CGI code by your software developer on your server and place it on the path Upon success the page should return HTTP response code 200 and a plain text page beginning OK The URL is truncated to 255 by
35. bMux assuming the router role for the servers This address should be the gateway IP address in the web or other servers It is highly recommend adding it to the etc hosts file on your servers Please note For first time setup it is very important to set up this address and the Server Farm network mask below first Also when setting up the servers you may be asked to fill in the default gateway IP address for the server Use this IP address to setup all the servers under it The WebMux will not function properly if this IP address is not set correctly for both WebMux and the servers 35 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 WebMux http control port Since WebMux load balancing incoming HTTP traffic the HTTP port for the management console must be set to a different port By default the port is 24 You can change the port if so desired Front push button can also change this WebMux https control port Since WebMux load balancing incoming HTTPS traffic the HTTPS port for the management console must be set to a different port By default the port is 35 You can change the port if so desired Front push button can also change this WebMux diagnostic ports The WebMux allows diagnostic sessions from remote access for factory technical support or trained network engineers through ssh or telnet Access is also subject to the restriction of the Allowed
36. cation is not allowed for other services IP address ji92 Hes TIR liz label port number service HTTP hypertext transfer protocol TCP scheduling Twelghisdioundrobin pere al method weighted round robin persistent SSL termination yee this with key and certificate 1 arm https port 443 block non SSL access to farm Bs e nemea y Farm IP address This is the IP address of the new farm For SSL terminated traffic each farm must have its own IP address 43 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 The farm address could be the Internet known address or the address has been translated by your firewall For example if you want to create an http farm for www yourdomain com the farm IP address will be the IP address for www yourdomain com from your DNS record If the IP address of www yourdomain com is 205 188 166 10 then the Farm IP address is also 205 188 166 10 The WebMux will then translate the farm address to the web server address in your DMZ or internal network From version 4 0 3 we also introduced label for the farms and servers Once the label is being specified WebMux will display in the Show Status screen the label for the farm and server instead of the IP addresses Although labels can be anything it is better to have meaningful and unique label for each farm
37. dress of the router LAN interface must be the one provided We have CyberCash engineers worked with us to test this is working fine Can use the WebMux as a proxy server for other hosts in my internal network Yes The function that allows the web servers to talk to services such as the credit card validation allows the WebMux to function as a proxy server for any host in the internal network The WebMux will translate all internal addresses to the IP address of the first farm defined This is the farm that is created when answering the question Enter Router LAN WebMux proxy IP address Configuring other computers using WebMux s proxy function is easy just point the gateway IP address to the WebMux backend IP address Do need to have a firewall in front of WebMux In most cases no WebMux blocks all the incoming traffic from router LAN to your internal network Unless there is a farm defined for a port number the outside traffic will not be able to reach to any server or computers behind WebMux WebMux does not have the management functionality for restricting which IP address or services an internal Copyright 1997 2005 CAI Networks Inc 62 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 VO host can reach to the outside If such restriction is desirable then additional firewall is needed What can do if the service that want to load balance is not in the list WebMux as is already s
38. e side of the WebMux that connects to the Router LAN is to send and receive all the IP packets from the router to the Internet The side of the WebMux that connects to the Server LAN is to send and receive IP packets to and from the servers in the farms By properly configuring WebMux one can create one or more Virtual Farms on top of physical hardware Hardware Setup Collect Information e Make a drawing of the existing network and note all the configuration settings This will help you to fall back to the existing configurations if needed e Make a new drawing for the new setup with the WebMux and the web farm in place This will be used as a guide for setup and preparation of all the necessary material and equipment e Collect all the IP addresses their network masks network addresses and broadcast addresses for the Server LAN and Router LAN WebMux interfaces The IP address of the Internet router is also needed e Label all the cables Prepare additional cables if needed e Make sure there are enough electrical or UPS outlets for all the new equipment Hardware Setup Setup the new network e Power down all the devices on the network e lf you have a secondary WebMux connect the WebMuxes with a cross over Ethernet cable e Connect the servers to the Server LAN e Connect the WebMux es to the Server LAN e Connect the WebMux es to the Router LAN NAT mode only Copyright 1997 2005 CAI Networks Inc 16 The W
39. ebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Power up all devices in the network Verify that all the devices are up and running You are now ready to configure WebMux Hardware Setup Configuration Summary CAUTION Do not proceed without collecting all necessary information Turn on WebMux Turn on the switch on the back of the WebMux and push the power on button in the front momentarily You will see the version number like this OD poner EO After self test hold down the Check Mark button on the WebMux until LCD displays the first question Enter WebMux host name During the initial configuration you will be asked to provide names and IP addresses See next section Each item is explained in the order it is asked Answer the questions Reboot Note When reboot is complete the service statistics screen will appear Run the Management Browser Initial Configuration the up and down arrows to select characters left arrow to move back in position check mark button to confirm the change This host name is for identification purposes You may call it webmux1 webmux2 etc Trick to enter name 17 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 quickly If you hold down the up down button for more than a second the letter will start changing quickly Note the left most down arrow on the LCD allowing user t
40. enscenscenscenscenscenscsnscescescenseess 27 Administration Set Up eeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeceeecececeeeeeceeececoeeeeeecocesceeeeeeeeeeeeeeoeeeeeeeeeeeeeeeeeeeeeeeeeeee 34 Change Browser Login Password s sssssssssssssseenseenessnscsnscsnscsnscsnscsnscssscssscssscssscnsscnsccnscenseenseess 39 Ss Gh CICS sansa R AI ea nuances aes tea A Veena cum tu duansiuceasasta E ansuanegecbuvannseveenss 40 Upload Download ssssssessseesseenseenssenscsnscenscenscenscanscenscenscenscenscanscsnscenscanscenscenscanscenscanscenscensesseess 42 He Ghek Ea E AE E EE E E E T 43 Modify Farm sssesssesssesssessseesscenscenscsnscsnscsnscenscenscencenscanscanscanscenscenscanscenscenscanscenscanscenscanscenscsscesseees 47 Add Server 000000 00000000 00000000 0000 000s cele 0000 00s 000s 000s eee 00s 0000 000s Sees O00 000eO0eeOeee SOEs O0ee2eee sees eer serseseesesseeseeeeeeees 49 Modify Server erssssssssssessessessessessessenscnsensensensensensensenscnscnscasessensnnsnnsassescsncsnssnscnsencensenscnsensensenees 51 Initial setup change Through Browser s sssssssessersessesseeseesenssaseencencensensensensencensensensensensenees 53 Initial Configuration Worksheets seeeeeeeeererereeeeeeeesesesececeeeececesececooseceoeceeecoccececocoeoeoeoocoeoeoee 55 Sample Configuration Worksheetgeeeeeeeeeeeeeeeeeeeeeereererereeeseseserereesereseserereeeeesesesssseses 56 Contact Information et ttt ttt Cri r nnn nner nt 60 FAQs et it ti titi rrr trier irrnnnn ns 61 Regulations et tt in niin
41. er or Firewall Address 205 133 156 1 Webserver s Default Gateway 205 133 156 1 Web Site IP Address 205 133 156 200 Configuration After WebMux Installation Question Entry Host Name webmux Domain Name Cainetworks com NAT or Out of Path NAT Router LAN Information Router LAN WebMux Proxy IP Address 205 133 156 200 Router LAN Network IP Address Mask 255 255 255 0 Router LAN Network IP Address 205 133 156 0 Router LAN Broadcast IP Address 205 133 156 255 Server LAN Information Server LAN WebMux IP Address 192 168 199 251 Server LAN Gateway IP Address 192 168 199 1 Server LAN Network IP Address Mask 255 255 255 0 Server LAN Network IP Address 192 168 199 0 Server LAN Network Broadcast Address 192 168 199 255 Administration Setup Information External Gateway IP address 205 133 156 1 Remake home webmux conf passwd Y Administration HTTP Port Number 24 Secure Administration HTTPS Port Number 35 Is this WebMux primary Y WebMux running solo without backup Y Reboot Y You will also need to change the Web server IP address to 192 168 199 10 and its default gateway to 192 168 199 1 Add a farm for 205 133 156 200 and adda server to the farm at 192 168 199 10 You can then add more servers at 192 168 199 20 and 192 168 199 30 You can also add additional farm a
42. er of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by manufacture Dispose of used Battery according to manufacture instruction and in accordance with your local regulations Copyright 1997 2005 CAI Networks Inc 64 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Appendix 1 How to Add A Loopback Adapter Installing the MS Loopback Adapter 1 Click Add Hardware gt Add a new device gt No want to select the hardware from a list and select Microsoft Loopback Adapter from the list and click OK 2 At the MS Loopback Adapter Card Setup screen hit OK to the default of 802 3 3 You should be prompted for the path to the NT setup files Click Continue once the path is correct 4 Click Close Reboot maybe necessary Go to step below for Configuring the MS Loopback Adapter Configuring the MS Loopback Adapter 1 If not there already goto Start gt Settings gt Control Panel gt Network gt Protocols tab 2 Select TCP IP and click the Properties button 3 You should be at the Microsoft TCP IP Properties dialog box Be sure the MS Loopback Adapter is the Adapter selected Enter your farm IP address for IP address Subnet should be match your servers change it if not 4 Click Apply then OK then Yes when prompted to restart the computer For Windows 2003 Server make sure the metric is the highest number in routing table stop he
43. erent IP address than the WebMux Server LAN IP address At this mode only server LAN cable is connected Multiple farms can be added to one IP address as long as the port number is different from each other In this mode each server must add a loopback adapter and under Windows server the route for the loopback adapter must be removed Please refer to Appendix 1 and 2 for more detailed procedures WebMux has been tested extensively working with all versions of Windows Linux and HP UX 11 X under this mode Other OS should also working fine Caution Once a new farm is added the IP address of the farm cannot be changed To correct the IP address the old farm has to be deleted and a new one to be created Port Copyright 1997 2005 CAI Networks Inc 44 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 This is the port number for the farm If you are choosing one of the known services below you do not have to specify anything in this field However if the service you choose is not listed in the list below you will need to specify a port number here For example for MS Terminal Services use port number 3389 If you enabled SSL termination see last chapter select port 80 for the farm and servers in the farm WebMux will terminate all SSL on port 448 traffic and send them to port 80 DO NOT select port 443 if you enabled SSL termination For example if you have five port 80 farm and your WebMux only allows one ce
44. evice lt interface gt by ARP packets using source address lt source gt factory_reset reset WebMux settings to original settings clear all current setting getallsettings save all WebMux settings from WebMux to your PC getconfig save all farm server settings from WebMux to your PC ifconfig display and configure a network interface s netstat display network connections routing tables interface statistics etc ping send ICMP ECHO_REQUEST packets to network hosts putconfig restore farm server settings from your PC to WebMux rec_cmdline allowing configure basic WebMux IP without using pushbutton tcpdump capture and display network traffic traceroute print the route packets take to network host Most commands can be found on Unix for detailed usage please refer to any Unix man pages Our support center does not support the usage of these commands 71 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Index 1 128bit 27 A ACTIVE 50 61 Add 24 26 35 43 47 49 51 56 65 Allowed 21 23 35 See arp 37 71 C certificate 31 45 Compliance 64 Cooling 6 CSR 30 Custom Defined 45 D Default Gateway 10 12 19 55 56 58 59 diagnostic ports 36 Download 32 42 E email notification 4 35 F farm 7 8 10 12 14 15 16 18 22 33 37 38 43 44 45 46 47 48 49 5
45. fore you Start sssssseessessssensesnsssnsssnscsnscsnscsnscenscenecenscsnscenscenscanscenscenscenscenscenscenscenscanscenscsscenscess 15 Hardware Setup Collect Information s s ss ss sseesserssesssenseenseenssenssenseenseenssenscsnscsnsesnsceneeens 16 Hardware Setup Setup the new network eseeseeeseeeseeeeseeeseeeeeeceeeeeeceeeeceeccececececeeceeceeeeeeececeeeeee 16 Hardware Setup Configuration Summary eeeeeeeeeeseeeeeeeeseeeseeeeeeeeeeceeeceeececeeeeceeeceeeeeeeeeeeeceeeeee 17 Initial Configurations tects ee tee te ete tee ee Getta 17 NAT Mode Related Configuration ssssssssssssesssesnseenscsnscsnscsnscanscenscnsscnsscnscensscesscnsecnscenseensees 18 Out of Path Related Configurationcsss ssssssssssssesssensssnsssnscsnscsnscsnscsssessscsseessecessensecnsccnscenseess 20 NAT and Out of Path Common Configuration s ssssssesssessseenseensssnecsnsessscssscnsscnsscnseenseens 20 What if I made mistake in my configuration s ssssssseesseeseeenssenecsnecsnecsnecenscssecnsecesecsseceseens 23 Management Console v srsssersessseteensneenennen tenn neen ee ee ete ee eee eee nee ee eee eee eee ee eee 24 LOgimesssssesssesssesssssnscsnecsnsssnecenscenscenscenscenscenscenscanscenscanscenscanscanscsnscanscanscenscanscenscanscenscanscssscescesesseess 24 Main Management Console ssssssssessseessessseesseenscssccssscssccnsscnsscnsccnsccnsscnsccnsccnsscnsscnsscnseenseenseens 26 SSL Keys sssssssssssssssssssenscsnscsnscsnscsnscsnscenscsnscsnscsnscsnscensssnscsnscsnscenscenscensc
46. he features of the models Model Number 480S 580SG 680SP Speeds Copper Ethernet Speed oe 00 a 00 1000 10 100 1000 MAX SSL Termination 1024 aaa RSA Transaction S Max SSL Terminated connection 000 000 ical 000 Max Active SSL Certificates 16 16 16 Balancing Method Round Robin Yes Yes Ys Persistent Round Robin Yes Yes Yes Weighted Round robin Persistent Weighted Round aoa Least Least Connections Persistent Least Connections Weighted Least Connections Yes Yes Yes Persistent Weighted Least Yes Yes Yes Connections Weighted Fast Response Yes Yes Yes Persistent Weighted Fast Yes Yes Yes Response ES ee el DisklessDesign Yes Yes Port aggregation Yes Yes Yes Failover via ethernet Yes Yes Yes Service aware Yes Yes Yes Server aware Yes Yes Yes Backup server Yes Yes Ys E Maximum concurrent 1 440 000 2 880 000 5 760 000 connections 5 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Maximum New Connections S 7 000 40 000 50 000 Maximum throughput per second 200 MBit s 1 GBit s 2 Gbit s Maximum Internet Link Speed 2X73 1 5 X OC 12 1 5 X OC 12 Management Secure web browser access Yes Yes Yes In service Not in service Yes Yes Yes Page alarms ext modem req Yes Yes Yes Email Notification Yes Yes Yes Configuration access Yes Yes Yes Remote telnet access Yes Yes Yes Persistent connecti
47. ied To correct this setting delete the server and add a new one Label The label can be changed at any time The change will not affect how server is performing in the farm rather it is for description purpose only Weight Scheduling priority weight Valid integer numbers are between O and 100 Change weight to zero will quite the incoming connection while all existing connection continues until time out or connection terminated by client and server Although all number from 1 to 100 will allow traffic goes through using a smaller number of weights in each server will have best load distributing result 51 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Running state e Active e Favorite Active e Standby e Last Resort Standby Copyright 1997 2005 CAI Networks Inc 52 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Initial setup change Through Browser Sometimes users like to change the basic settings for the WebMux through browser interface for example when WebMux located in a hosting center across the country If one has information about the WebMux current basic settings one could change those parameters through browser On the browser enter the following URL https webmux_ip webmux_manage_port cgi bin rec For example if your webmux IP is 192 168 12 1 and your webmux_manage_port is 24 your URL will be http
48. in 5 seconds WebMux will declare that server is dead and switch that server out from service and notify the operator through email or pager However if your web server did not really dead but for some reason not responding to the checking request WebMux would false alarm To avoid this user can change the timeout value to a larger value Many times servers can not resolve the IP address for the back end of WebMux IP address could cause server not responding to WebMux s protocol checking Adding the WebMux server LAN IP address and server LAN gateway address to the name resolution table will help resolve this problem Please read the Q amp A section for more information 33 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Administration Set Up After login as superuser click on the setup button you will come to this screen a admin configuration Microsoft Internet Explorer File Edit View Favorites Tools Help Back v O94 A Asearch Favorites SmMedia S Av SH x A setup for webmux cainetworks com Please enter information below Use as divider for multiple entries Multiple entries are not allowed for the server gateway control ports mail server or warning threshold The items with take effect on next restart allowed remote host IPs dialout prefix blank if none pager phone numbers email server IP address for notification email add
49. into services immediately after it is added If a Favorite Active server failed once it is operational WebMux will automatically put it back to the Active state e Standby The server will be put into STANDBY or backup mode after it is added The WebMux will change a STANDBY server to ACTIVE when one or more ACTIVE servers fail e Last Resort Standby The server will be put into STANDBY state unless all other servers are out of services this server will not be switch in This will allow the last server to show a different web page from others Copyright 1997 2005 CAI Networks Inc 50 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Modify Server Modify Server can be invoked by clicking on the server IP address on the Status screen ad modity server MicrosoftInternet Explorer EX Eile Edit View Favorites Tools Help Back 3 A A Asearch Favorites GMedia Ar 3 m v O Address 2 http 192 168 12 31 24 cgt bin modi_dst DCOASOBOCFFFF000100020000002701 Go Links 6 5 GALI Networks Inc modify server 192 168 11 12 ports 80 443 This server is currently FAVORITE ACTIVATED ALIVE Currently there are 0 connections through this server label test server 2 weight f run state ACTIVE FAVORITE Destination server IP address and port number These parameters are set in the Add Server screen Once set these fields cannot be modif
50. ire persistent and secure connections will not work properly This feature will treat multiple cache servers as one source thus WebMux can properly handle the persistent requests from browsers From customers feedback number three 3 is good enough for most AOL requests The WebMux will use the entry to determine how to load balance the traffic It calculates based on two to the power of the entry as the number of IP addresses Copyright 1997 2005 CAI Networks Inc 36 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 to combine When too large a mask applied it will defeat the load balancing function of WebMux ICMP Packet input policy e Accept The WebMux will allow all ICMP packets to travel through the WebMux For CLI arp commands working properly this must be accept e Deny The WebMux will NOT allow any ICMP packets to travel through the WebMux Forward Policy e Accept The WebMux will route IP packets both directions WebMux will not act as a firewall in this mode e Deny The WebMux will NOT allow any incoming IP packet traveling through the WebMux except IP packets in farm IP port This is the default setting Front Router Connection Verification It can be none ARP TCP Connection or ping Depending on the front end router this can be changed For example most Cisco routers will talk to WebMux through ARP and TCP Connection however most Cisco DSL modems will o
51. k can t login with my browser Because server does not response Your IP address is not on the allowed host list or wrong IP addresses entered by accident Using front push button to clear that list If have multiple servers assigned as STANDBY how does the WebMux choose which server to use if an ACTIVE server goes down The WebMux checks the standby servers in orders and activates each one until their total weight meets or exceeds the server that is unavailable Will a server with weight 0 act as a STANDBY No A weight of 0 indicates that the server will not accept any new connections The state is considered neither ACTIVE nor STANDBY This is for quite the new connections for the server so that it can take out from services Is the Server LAN and the Router or Front LAN required to be on separate IP subnets It is required that the server LAN and the router LAN be separate IP subnets What notification services are compatible with the WebMux Airtouch and PageMart are the services that are currently supported Any SMTP server can be used for sending email notifications If Pm running a Unix based FTP such as wuftp how can get the ftp server in the farm to resolve the WebMux IP addresses The IP addresses typically will not be able to be resolved since the servers in the farm are typically using non routable or private network addresses In order for wuftp to resolve the IP addresses and stop complaining place the non r
52. nly talk to WebMux through Ping The change to this verification method will take effect after WebMux being rebooted Front Router Connection Verification IP Address It can be the router in front of the WebMux or a router in your ISP s WAN It is recommended to have the router IP address as the verification IP address However it can be any address that is reachable on your Internet side Persistence Timeout WebMux will keep track the browser connections if the persistent farm is defined and accessed Within the timeout time period WebMux will send any request from the browser IP address to the same server Our survey shows 5 6 minutes is the best value for most cases The larger the persistence timeout value the less chance user connection get lost However by keeping a lot of connections in the WebMux memory the maximum number of concurrent connections will drop Outbound Connection Timeout WebMux keeps track the outbound connections This outbound proxy function provides communication tunnels for servers behind it to talk to other computers on the Internet side This type of connection is different from the connections 37 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 from outside through server farms to the servers After the connection closed from the servers to the outside computer it will wait this timeout minutes before it removes that from the tracking t
53. o skip certain entries Enter WebMux Domain Name domain scainetworks col This is for identification only no effect for network operation Although it can be any name we suggest using the primary domain name of the Router LAN network If you have only one domain use that domain name Note the left most position on the LCD has changed to an up and down arrow allowing the user to go back and forth for questions and answers Choose NAT mode or Out of Path Mode use svr LAN NAT iz HES NO This is where to choose NAT Network Address Translation or Out of Path mode gt is a default or selected option Network address translation provides protection to the servers it can handle large amounts of data as noted in the specification It provides the best security for isolating servers from any other part of the networks Out of Path provides better performance when huge amounts of data need to go back to clients up to 100X more than specification chart it also does not require a change to the server IP address If choosing NAT continue to the next setting otherwise skip next few settings and go to direct routing If answer NO here please continue setup referring to page 21 the Out of Path Setup Information section NAT Mode Related Configuration Enter Router LAN WebMux Proxy IP Address rtr LAN ip addr 4205 133 156 288 This is the IP address that the WebMux uses as the external IP address when it functions as a pro
54. od weighted round robin persistent port 80 gt port 443 SSL with key and certificate 1 termination for this farm block non SSL access to farm via NO 192 168 12 200 80 1997 2006 CAI Networks All rights reserved w al nemet A Farm IP address and port number These numbers are displayed here for reference purposes These fields are set in the Add Farm screen Once set they are not changeable If they must be changed delete the farm and then add a new one Label The label field can be changed to make it fit better for describing the farm Change this will not affect how load balancing works Farm scheduling method Eight different methods are supported e Least connections e Least connections persistent 47 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Round robin Round robin persistent Weighted least connections Weighted least connections persistent Weighted round robin Weighted round robin persistent Weighted fastest response Weighted fastest response persistent Key Selection You can change the SSL certification key pair used for this farm All current connection for this farm will be reset if the key changes Block Clear Port If you do not want to allow non encrypted traffic going to server change the No to Yes Delete Click this button to delete the
55. ons Yes Yes Yes Port mapping Yes Yes Yes Port specific services Yes Yes Yes Security Features Network Address Translation Yes Yes Yes Network Port Translation Yes Yes Yes TCP SYN protection Yes Yes Yes TCP DoS protection Yes Yes Yes SSL support Yes Yes Yes Device Support Maximum virtual farms 500 Unlimited Unlimited Maximum real servers 65 532 65 532 65 532 Device s role in the network IP router IP router IP router UDP based service support Yes Yes Yes Misc Overnight Exchange Unit Service Contract ServiceContract ServiceContract Free Email Phone Support Three Years Three Years Three Years Warranty on Hardware Firmware Three Years Three Years Three Years Power Consumption 120W 200W 350W 115VAC Current 2 5A 3 5A 5A Heat Production 350BTU H 550BTU H 800BTU H Power and Cooling Requirement 95 130VAC or 195 235VAC at 50 60Hz universal input power required Absolute operating temperature range is 0 40C Recommended operation ambient temperature not to exceed 30C Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Network Overview The WebMux has two modes In Path or NAT Network Address Translation and Out of Path Direct Routing mode Each mode has its advantage and disadvantages Lets look the NAT mode first E il P ral Internal PC Iana Sewer Router LAN FireSate I I I Primary Secondary 1 WeabMux Server LAN Se
56. outable IP address entries in the etc hosts file on those servers How come my servers in the farm showing in red color from time to time even the servers are okay 61 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 vO DP Q DO Your servers are trying to resolve WebMux s IP address to name so it could log them into log file To avoid this problem set the servers not resolve the IP addresses also adding all the IP address to the etc hosts file on your servers For example www mydomain com 1 2 3 4 use your real IP address webmuxgw 192 168 199 1 server lan gateway webmuxip 192 168 199 254 server lan WebMux How many browsers can simultaneously access the WebMux management console The limit is 4 have added a new farm server but the changes are not showing up on the STATUS screen The web browser caching pages may cause this If the new configuration does not appear after clicking on Reload or Refresh then clear the cache or temporary files on the browser Will my web server be able to communicate to a credit card validation service like Cybercash Yes Any communication initiated from the internal or private network the WebMux will substitute the IP address of its router LAN interface for the IP address of the host initiating the conversation Any service that requires a specific IP address to allow communication into their network the IP ad
57. p since Apr 26 14 29 00 2005 webmux cainetworks com 102 conn s cpu 0 mem 0 IP 192 168 12 21 MAC 00 e0 81 61 2e 6d IP 192 168 11 21 MAC 00 e0 81 61 2e 6c unsaved in memory configuration changes type service IP address port SSL status conn conn s pkt s 1 WRR P farm http 192 168 12 200 80 443 2server ALIVE 6134 102 1025 2 server 192 168 11 11 80 weight 1 ALIVE 3066 51 512 3 server 192 168 11 12 80 weight 1 ALIVE 3068 51 513 Once logged into Management Console this main screen will show To continue configure WebMux normal steps are Click on the Setup button to change administration and setup related information Click on Add Farm button to add a server farm at a time Click on the IP address portion of the farm display to add servers Click on Save button to save the farm server configuration Click on services on each farm to adjust the timeout for each kind of services Note that same protocol services between farms will share the same timeout value Add Farm Click Add Farm to add a virtual web or FTP site The ADD FARM screen will appear Please see that section later for details Save Changes made to the Farm and Server will take effect immediately The changes however are not saved permanently to the flash memory until the Save button is clicked Unsaved farm server settings will be lost during power outage or WebMux reboot Copyright 1997 2005 CA
58. point all the changes made will be discarded By default the answer is NO all the change will be saved to internal solid state storage Changes will take effect after next reboot The next question will be Reboot Now Reboot now This is the end of initial configuration Most of the setup or changes require a reboot to take effect Press and hold the center Check Mark button to make the WebMux reboot User UP arrow button to Discard Changes and Yes to exit without change Copyright 1997 2005 CAI Networks Inc 22 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 After the WebMux is rebooted the statistics of the incoming package outgoing package etc will be displayed on LCD periodically i ae ga inetwor Ss 5i What if made mistake in my configuration One can always make changes to the hardware settings by press the Check Mark button for three seconds when the statistic screen showing It will start the prompt questions which will allow the user to navigate from one prompt to another by using the up down button on the left most LCD position For example if you configured the Allowed Hosts wrong and lock yourself out you can go to the push buttons and select Clr Allowed Hosts option save changes and reboot which will allow all the IP address to access the management console through browser You can clear the allowed hosts but not reset the password or change one option and no
59. r to Appendix 1 and Appendix 2 for how to configure a loopback adapter as well as how to remove the route from the servers Please note for Out of Path to work properly the loopback adapter must route the return traffic through the real network interface Please refer to Appendix 1 and 2 for more details on how to configure the loopback adapter on servers In case the server running Windows 2003 the route created during adding loopback adapter cannot be deleted please make sure loopback adapter has much higher metric 2 If your service is bind to any specific IP address add the loopback adapter s IP address to that service The firewall configuration must be changed to point to the new farm address on the WebMux Since WebMux always uses one IP address in the server LAN the farm address must be a different IP address in the server LAN in Out of Path mode Copyright 1997 2005 CAI Networks Inc 14 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Configuring the WebMux Before you Start Please collect the information about names and IP addresses designated by the arrows in the network topology below Router LAN Internel Router IP Network IP address address D i Netwark mask Pa EETAS Broadcast IP address pang Router Router LAN Webtiux IP address Router LAN WebMux IP address WebMux Peimaiy Name WeabMar Server LAN Webhiux IP Address ee Webhux i an a a a me nc
60. re For Windows 2000 NT Systems please proceed to the Appendix 2 for remove the route entry in the routing table For Linux HP UX and FreeBSD perform the following Linux 2 4 Systems Login as root and add this command to the bootup script lptables t nat A PREROUTING d farm_ip_address REDIRECT For HP UX 11 00 and 11i Please make sure PHNE_ 26771 and related patches applied first Login as root and add this command to the bootup script Ifconfig 100 1 farm_ip_address up For FreeBSD ifconfig lo0 inet farm_ip_address netmask 255 255 255 255 alias 65 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Appendix 2 How to make route delete reboot persistent _ In a Windows system go to boot drive root by cd C 2 Use a text editor to create a text file in which it contains one line route delete 10 1 0 0 mask 255 255 0 0 10 1 1 200 3 In above file 10 1 0 0 is the network destination 255 255 0 0 is the Netmask for the network and 10 1 1 200 is the farm address also is the address for the loopback adapter address start Scheduled Task in control panel Click add Scheduled Task then next Browse to the bat file we created like webmux bat under c Choose Perform this task when my computer starts woe oS That will delete the route every time the Windows computer reboots Please make sure after route delete the onl
61. resses for notification server gateway IP address WebMux http control port WebMux https control port WebMux diagnostic ports connection warning threshold least significant bits in client IP address to ignore for persistent connections ICMP packet input policy forwarding policy ignored in out of path mode front network verification front network verification address persistence timeout connection timeout server scan mode URL for custom service check UDP NTP time server IP address reset stranded TCP connections 192 168 11 1 7 87 i lo specific IP address 7 accept deny TCP connection 0min 5min sequential 1646762194 yes 1997 2005 CAI Nebworks All rights reserved Done x IL Copyright 1997 2005 CAI Networks Inc 34 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Allowed remote host IPs The WebMux management console and diagnose login only allow logins from these IP addresses to establish a management session You can access from more than one IP address by specifying all the allowed IP addresses separated by a Netmask following the IP address specify the range of hosts can access management console For example 192 168 12 0 24 will allow all hosts in 192 168 12 network to access it If this field is left blank you can access the management software from any IP address It is recommended to
62. rtificate WebMux will use same certificate for all five farms Service This is the service of the new farm Select a service type to create a farm using its well known port If a port other than a well known port for TCP or UDP service is to be used then choose one of the Generic selections and enter the port number in the PORT NUMBER box No port number needed to be specified if the service protocol is on the list WebMux has level 7 protocol checks for the known ports in the list For Custom Defined TCP Service custom health check please specify the URL for the CGI code in the setup screen Caution Once a farm is created the port number cannot be changed Like the IP address the old farm must be deleted and a new one created in order to change farm settings Please choose Generic TCP and specify port number if service is not listed below If multiple ports to be used please also select Generic TCP and specify port number 0 Service Well Known Port DNS Domain Name Service TCP 53 FTP File Transfer Protocol TCP 21 HTTP Hypertext Transfer Protocol TCP 80 HTTPS Secure Hypertext Transfer 443 Protocol TCP HTTP HTTPS Combined Ports 80 443 NTP Network Time Protocol 123 POP3 Post Office Protocol 110 SMTP Simple Mail Transfer Protocol 25 TCP Generic TCP User Specify Generic UDP User Specify Generic TCP UDP
63. rver Serwer 2 Sewerd Serer tt The main purpose of the WebMux is to balance the traffic among multiple web or other servers The diagram above shows an NAT installation with two WebMuxes In this configuration one WebMux is serving as the primary and the other is serving as the secondary or backup providing a fault tolerant solution In order for the web servers to share the incoming traffic the WebMux must be connected to the network There are two interfaces on the WebMux One interface connects to the Router LAN This is the network to which the Internet router is connected The other interface is connected to the Server LAN This network connects all the web servers The WebMux routes traffic between these two networks Next a Virtual Farm or multiple farms must be configured on the WebMux A virtual farm is a single representation of the servers to the clients A farm consists of a group of servers that service the same domain website or services For example to configure a farm or virtual farm to serve www cainetworks com 7 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 e First Server 1 and Server 2 would each need the website www cainetworks com configured on them and HTTP HTTPS services started and e Second a farm on the WebMux is defined with Server 1 and Server 2 in it The servers would be setup to either share the traffic or setup as a primary ser
64. s Norton AntiVirus El CAI Networks Inc __ webserver loadbalancer upload download The exact download method is browser dependent A left click should display the configuration on screen for cut and paste A right click should bring up a menu allowing saving the contents directly by choosing say Save Link As or Save Target Please be sure to use the correct file For example do not attempt to save only the farm configuration and use that file to restore all settings After a file has been successfully downloaded please push Cancel button below if you are finished Download farm server information from WebMux Click here to download farm and server configuration Upload farm server configuration to WebMux Use this form to upload farm server configuration New farm server configuration goes into effect immediately ho al Browse Upload Download all settings from WebMux Click here to download all saved configurable settings Upload all settings to WebMux Use this form to upload all saved configurable settings Most settings do not go into effect until next reboot Browse Upload 1997 2003 CAI Networks All rights reserved Download This feature allows the SAVED not necessarily the active configuration to be saved at the Administrative Browser workstation Click on the Click Here to display the configuration Choose File gt Save As from the browser menu to save it as a text file Change
65. s can be made to this file and uploaded to the WebMux without changing the first comment line Upload Upload allows a configuration file that has been saved at the browser workstation to be uploaded to the WebMux Enter the full path of the configuration file or click on Browse to search for the file Click Upload to upload the file to the WebMux This file will IMMEDIATELY become the saved and active configuration Upload ALL Settings to WebMux will actually upload settings including IP address and farm setups If you want to replace WebMux with a new unit you could save the configuration and upload all settings to WebMux so that you do not need to go through step by step configuration require both WebMuxes on the same firmware revision Copyright 1997 2005 CAI Networks Inc 42 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Add Farm File Edit View Favorites Tools Help Back OA A search 4Favorites GMedia J Ar 4 wv J Address ja http 192 168 12 21 24 cgi bin add_src PGo Links gt Norton AntiVirus Si G GAs Networks lnc add farm The services tcp udp and ip both of tep and udp are generic Bad server detection is less rigorous for such services A blank port number default means to use the default well known port for the specified service For the generic services a port number of 0 or all denotes the wild specification of all ports The wild port specifi
66. scription here is for model 480S Other model can be configured similarly For each WebMux one can have 27 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 16 SSL certificates Anyone can be active or not active key The first line of the private key is the comment See included two sample keys for details If there is no comment line in the key it will be blank If there is no key it will display key and certificate unset During Add Farm action click on the Select SSL Termination from any key other than none will enable SSL termination All the HTTPS incoming traffic will be send terminated to farms on port 80 Please set the port to a clear port since after WebMux terminates the SSL traffic only clear traffic will go to servers When the servers return traffic coming back WebMux will re encrypt the data and send back to client If you are using out of path mode please make sure your servers gateway points to WebMux so that WebMux has the chance to re encrypt the data before replying back to clients One can also block not encrypted incoming traffic so that only encrypted traffic can reach to your server This might be useful when you only want encrypted traffic reaching to your servers Copyright 1997 2005 CAI Networks Inc 28 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 File Edit View Favorites
67. ss then both the farm address and WebMux interface address must be translated to communicate outbound on all ports Copyright 1997 2005 CAI Networks Inc 10 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Redundant Installation Virtual Farm 1 205 133 156 200 Virtual Farm 2 205 133 156 210 J a m m Serwer2 Sewer3 10 3 1 201 10 3 1 30 Server 1 10 3 1 10 ke eee ee a a a Default Gateway 10 1 1 1 e The installation requires two WebMuxes One will be the primary and the other the secondary They connect together with the Ethernet cable that is either cross over or through a hub The primary redundant interface IP address is 192 168 255 253 the secondary redundant interface IP address is 192 168 255 254 They can not be changed e Both WebMuxes connect to the Router LAN and to the Server LAN Each WebMux interface has a unique IP address 11 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 e The registered Internet IP address range is a class C address range The IP address of the WebMuxes Virtual Farms must be in the same network range as the Internet router e The WebMux translates the Internet addresses to an internal non routable class A address In this example the subnet mask 255 0 0 0 The IP address of the WebMux interfaces attached to the Server LAN are 10 1 1 10 and 1
68. t Copyright 1997 2005 CAI Networks Inc 56 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 205 133 156 210 and add above three servers to the 2 farm 57 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 A Redundant Installation Configuration Before WebMux Installation Equipment IP Address Internet Router or Firewall Address 205 133 156 1 Webserver s Default Gateway 205 133 156 1 Web Site IP Address 205 133 156 200 Configuration Before WebMux Installation Question Entry Primary Secondary Host Name webmux1 webmux2 Domain Name Cainetworks com Cainetworks com NAT or Out of Path NAT NAT Router LAN Information Router LAN WebMux Proxy IP Address 205 133 156 200 205 133 156 200 Router LAN Network IP Address Mask 255 255 255 0 255 255 255 0 Router LAN Network IP Address 205 133 156 0 205 133 156 0 Router LAN Broadcast IP Address 205 133 156 255 205 133 156 255 Server LAN Information Server LAN WebMux IP Address 10 1 1 10 10 1 1 20 Server LAN Gateway IP Address 10 1 1 1 1 Server LAN Network IP Address Mask 255 0 0 0 255 0 0 0 Server LAN Network IP Address 10 0 0 0 10 0 0 0 Server LAN Network Broadcast Address 10 255 255 255 10 255 255 255 Administration Setup Information E
69. t change the others 23 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Management Console After the Initial Configuration user should be able to connect a web browser to the WebMux The web browser does all of the WebMux management The following sections explain each of the easy to use management console screens e Login e Administration Setup Page o Change Password o Set Clock Status Add Farm Modify Farm Add Server Modify Server Login Start Login Page e Start a web browser from your management workstation e Set URL to http webmuxip webmuxport cgi bin login o webmuxip is the IP address of the WebMux on the server LAN o webmuxport is the management port address of the WebMux The default ports are 24 for an unsecured connection and 35 for the secured connection Use https instead of http on the URL line if you decide to use port 35 for secure communications e The following login page will appear Note In order for use a browser to manage the WebMux the browser must be set to accept all cookies Copyright 1997 2005 CAI Networks Inc 24 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 9 webmux login Microsoft Internet Explorer Mi x Bile Edit View Favorites Tools Help K ee EO G ee So iad ae GP as Back E Stop Refresh Home Search Favorites History Print Edit Discuss Address fia https
70. ters upper case letters numbers and symbols When cursor is located at the left most position on the LCD up and down arrow also allow user to select different item to setup Left Arrow Button and Right Arrow Button When each button is pressed the cursor moves to the left and right Check Mark Button and Cross Button Check Mark Button confirms the selection Cross Button cancels the selection At any time during the system running hold down to the Check Mark Button will invoke the configuration menu allowing the IP address changes 1 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Rear View EENEEEE ie BREE External To Router Backup To Server SS MPOT Modem LAN Hub WebMux LAN Hub 90 230VAC Server LAN Port Connect this port to the Server LAN switch or hub This port connects to the servers and your local computers It is the right most RJ45 socket In Out of Path configuration this is the only Ethernet cable to be connected Backup WebMux Port Optionally you may connect another WebMux to this port so that you can have redundancy If you have more than one WebMux you can connect them using cross over cable or regular cable with a hub Router LAN Port Connect this port to the Router LAN switch or hub In most situations this port connects to the Internet side network in NAT mode It is the left most RJ45 Socket Please note The Router LA
71. tes to be a string of at most 256 bytes with a terminating null The response from the server must fit in 4k including all non display tag and headers etc This custom CGI code must complete within 15 seconds or the server considered dead Please see appendix 5 for sample code UDP NTP Time Server IP Address From version 5 4 WebMux can sync its internal clock with any UDP NTP server By default it points to a tier 2 NTP server You can also set it to your Internet NTP server or wipe out the entry to not sync to any NTP server Reset Stranded TCP Connections When a server failed to function there could be many TCP connections still in TCP_WAIT state If this set to Yes when client tries to access the failed server WebMux will pretend the server sending TCP Reset to the client thus free all the TCP_WAIT state connections By default this setting is No to be consistent with prior versions Reboot Changes to server gateway address server farm network mask WebMux http control port and WebMux https control port requiring a reboot for the new Copyright 1997 2005 CAI Networks Inc 38 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 configuration to take effect You can use the Reboot button to reboot the WebMux remotely Change Browser Login Password f change passwora cre Eile Edit View Favortes Jools Help E EENT AEN Back foyer Stop Refresh Home Search Favorites
72. that connects to the Server LAN Those two unique IP addresses are in addition to the gateway IP address that is floating between the primary and secondary WebMux These IP addresses cannot be your Internet registered addresses They must be Internet non routable For example you can assign addresses in a 10 0 0 0 network address range or a 192 168 199 0 etc Enter Server LAN Network IP Address Mask This is the network mask of the Server LAN For a class A network it may be 255 0 0 0 For a class C network it may be 255 255 255 0 IP address Enter Server LAN Gatewa This IP address will be the Default Gateway entry for all the servers on the Server LAN In an installation with two WebMuxes if a gateway IP address of 10 1 1 1 is used this address will float between the primary and secondary WebMux If the Primary went down the 10 1 1 1 address will float to the backup 19 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 In the single WebMux setup this address CANNOT be the same as the WebMux IP interface address on the Server LAN For the NAT setup please continue to the Common Configuration section on next page Out of Path Related Configuration Enter Server LAN WebMux IP Address syr LAN iP addr 8192 168 199 251 This is the IP address of the WebMux interface that connects to the Server LAN This IP address must also be unique for
73. ulations Notice to the USA oe Compliance Information Statement Declaration of Conformity Procedure DoC FCC Part 15 This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Plug the equipment into an outlet on a circuit different from that of the receiver Consult the dealer or an experienced radio television technician for help Notice for Canada This apparatus complies with the Class B limits for radio interference as specified in the Canadian Department of Communications Radio Interference Regulations Cet appareil est conforme aux norms de Classe B d interference radio tel que specifie par le Ministere Canadien des Communications dans les reglements d ineteference radio Notice for Europe CE Mark This product is in conformity with the Council Directive 89 336 EEC 92 31 EEC EMC Caution Lithium battery included with this device Do not puncture mutilate or dispose of batter in fire Dang
74. unction only works in NAT mode e Built in Firewall Protections Stop possible hacker intrusion into your network from Internet All IP addresses and ports are blocked except the farm IP address Built in functions will detect any possible denial of service attack and make your services always available Note this function only works in NAT mode with Forwarding Deny see setup for details e In Path or Out of Path Load Balancing In normal setup the WebMux can be configured In Path to act as firewall in addition to the load balancer and health checker However if outbound traffic is much larger than inbound traffic and you already have a firewall in place or change of IP address causes problem consider using Out of Path configuration Out of Path load balancing is also called direct routing or one leg operation e Informs you of the status of your network It provides phone pager and email notification so that the network administrator can be paged or emailed whenever a server or WebMux goes down and when it returns online This feature could reduce server room night shift operator costs or timely repair should the server goes down unexpectedly Copyright 1997 2005 CAI Networks Inc 4 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 The WebMux Family The 1U WebMux family consists of three models They are e The WebMux 480S e The WebMux 580SG e The WebMux 680SP The table below compares t
75. upports many different services In the case if your service is not in the list you could use generic TCP and or UDP to set your farm If that is still not good enough you may contact us for developing a special service aware module for you In most cases there is a very reasonable fee to be charged Why secondary WebMux did not take over when powered down Primary WebMux 1 Two WebMux not on the same version of firmware Or 2 Secondary WebMux monitors primary WebMux as well as few other things Before it takes over it makes sure it can reach to the router LAN gateway as well as at least one server defined in any farm If secondary WebMux cannot reach to the front router LAN gateway or it cannot see any server in any farm then it will consider the primary disconnect or power down was done purposely by operator Why my Fastlron Switch set to 100MB fix speed does not work with WebMux WebMux uses Intel network chipsets internally Intel chipsets follows all industrial standards and have good performance and reliability However we did discovered some of the Foundry Networks switches does not negotiate with Intel chipsets well To make them work together one will need to set the switch to auto negotiation on speed instead of fixed 100 They will communicate each other at 100BT or 1000BT Pro version only 63 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Reg
76. ver and standby server In either case if Server 1 goes down then all traffic will be automatically directed to Server 2 by the WebMux In Out of Path mode only one network in the setup that is the server LAN is connected to the Internet through the firewall and router Internet traffic or local connections can both be directly sent to WebMux which routes the packets to the proper server s then the server routes the return traffic back to the remote or local clients directly a eT Virtual Farm ill In most situations the incoming traffic is in small requests and return traffic from servers back to clients is large amount of data pictures or documents Using direct routing will allow up to 100 times more traffic to be handled by the WebMux load balancer The disadvantage for direct routing is that the firewall protections built in to WebMux will no longer function Users then must provide their own firewall for incoming and outgoing traffic Copyright 1997 2005 CAI Networks Inc 8 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Sample Configurations Single WebMux Internet Router 205 133 156 1 Router LAN Virtual Farm 1 205 133 156 200 Virtual Farm 2 205 133 156 210 Default Gateway 192 168 199 1 Server 1 Server 21 Server 3 19216819910 192168 199 20 192 168 199 350 l Default Gateway 192 168 199 1 e This installation requires one WebMux e One Web
77. webmux cont passwd This function is provided in case you have forgotten the passwords to access the Management Console Please use a browser to access Management Console for normal password changes The factory default password is the same as login ID on the screen Answer Y to reset the Passwords to factory default Answer N to leave them unchanged 21 Copyright 1997 2005 CAI Networks Inc The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Enter Admin http Port Number This is http port number for accessing Management Console in non secure mode Any unused port number can be used Factory default port number is 24 one could choose to use any unused port below 10214 or port number above 1024 for this Using port number above 1024 will need to setup an admin farm This farm is for preventing port collision in case passive FTP is one of the farms Using port number below 1024 will not need to setup this farm Enter Admin httos Port Number This is the https port number for accessing Management Console in secure mode Factory default port number is 35 one could choose to use any unused port below 1024 or port number above 1024 for this Using port number above 1024 will need to setup an admin farm That is for preventing port collision in case passive FTP is one of your server farms Using port number below 1024 will not need to have this farm Discard Changes Made User can select Yes at this
78. x generate a new key or paste in a new private key You may paste in a new certificate If you wish to let WebMux generate a new private key please select the key length from the dropdown menu You may not use a new key until you have pasted in a matching signed certificate You may paste a new certificate any time before the key is put into use private key Jan 14 2005 23 05 24 GMT no change sample 1024 bit RSA private key MIICKXQIBAAKBg0C KOme Lamd f L ZQu8 SHOE EERE 4 certificate Jan 14 2005 23 06 22 GMT no change key valid until Jan 18 18 10 21 2038 GMT This certificate is self signed and should not be used when You can view copy and paste keys into the two windows You should backup your private key and save in a secure place Each private key and public key pair must match to be able to work properly If you plan to generate new keys click on the drop down box above the private key window to select key length and then click on the Confirm button This process is also known as generate a CSR Certificate Signing Request It is the process that you generated a key pair and send the public key to CA for signing Once your public key signed and pasted into the key management screen all the browsers over Internet will accept it without complain during its life signed in the key You can visit www thawte com or www verisign com for more information Copyright 1997 2005 CAI Networks Inc
79. xternal gateway IP address 205 133 156 1 205 133 156 1 Remake home webmux conf passwd Y Y Administration HTTP Port Number 24 24 Secure Administration HTTPS Port 35 35 Is this WebMux primary Y N WebMux running solo without backup N Reboot Y Y Copyright 1997 2005 CAI Networks Inc 58 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Direct Routing Installation of WebMux Configuration Before WebMux Installation Equipment IP Address Internet Router or Firewall Address 10 1 1 1 Webserver s Default Gateway 10 1 1 1 Web Site IP Address 10 1 1 200 255 255 0 0 Configuration After WebMux Installation Question Entry Host Name webmux Domain Name Cainetworks com NAT or Out of Path Out of Path Server Configuration Server IP address No Change Server NetMask No Change Server Default Gateway No Change Server add loopback adapter 10 1 1 200 Route Deletion Refer to Appendix 2 10 1 1 200 WebMux Server LAN Information Server LAN WebMux IP Address 10 1 2 254 any Server LAN Servers IP Address Mask 255 255 0 0 Server LAN WebMux IP Address Mask 255 255 0 0 Server LAN WebMux farm IP Address 10 1 1 200 Server LAN WebMux Broadcast Address 10 1 255 255 Administration Setup Information WebMux External Gateway IP address 10 1 1 1 Remake home webmux conf passwd Y
80. xy This IP address can be used to setup the first farm When any server behind the WebMux on the Server LAN initiates communication with another host the WebMux substitutes the servers IP address with this address This is true for all services except FTP services which use the FTP farm IP address for passive FTP connection For redundant setup secondary WebMux uses the same IP address for this entry as the primary one This address floats between primary and secondary WebMuxes Copyright 1997 2005 CAI Networks Inc 18 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Enter Router LAN Network IP Address Mask E This is the network mask of the Router LAN network It is usually 255 255 255 0 for class C networks Enter Server LAN WebMux IP Address This is the IP address of the WebMux interface that connects to the Server LAN This IP address must also be unique for each WebMux This address must be different from the server LAN gateway address The purpose of this IP address is to allow WebMux checking the network and server healthy situation Even for the backup WebMux this address must be unique It is highly recommended to add this IP address to your servers etc hosts file along with the gateway IP address to allow faster name resolution especially on Linux Unix In an installation with a primary and secondary WebMux one unique IP address is required for each WebMux interface
81. y route left in the routing table for the loopback adapter is this one your actual IP address and netmask maybe different 10 1 1 255 255 255 255 255 10 1 1 200 10 1 1 200 1 All other routes for the loopback adapter must not show in the routing table On both Windows and Unix routing table can be seen by execute this command netstat rn Please note for Windows 2003 servers the route for the loopback adapter can not be deleted However since Windows 2003 server automatically taking a highest metric number the route does not need to be deleted Copyright 1997 2005 CAI Networks Inc 66 The WebMux Model 480S 580SG and 680PG User Guide Version 6 x Rev3 Appendix 3 Phone Paging Codes When an error occurs the WebMux will send an error code to the regular numerical pager assigned in the Administration Setup page Please refer to the Management Browser Administration Setup section on setting up phone pager numbers To be as compatible as possible to different types of pagers only numeric error codes are used The minimum requirement is the pager should be able to display up to 18 digits If the pager cannot display 18 digits some codes may get truncated For WebMux Single and with Secondary 99 IIIPPPP A server went down This 18 digit code no spaces starts with 99 followed by 12 digits of the IP address without the periods of the server The last four digits represent the port number of the server

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