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Tender Document

1. S No Feature Description Compliance If yes give details amp Yes No support documents amp its Reference Page No 1 Processor Latest Generation dual core processor 2 4 type Ghz or higher 3 MB cache 2 Chipset Latest Compatible Chipset 3 oem Pactor Tower type Small Form Factor Mini slim 5 Pranoard 4 GB Standard Memory or higher Memory 6 mtermal Hard Minimum 500 GB with 7 2K RPM SATA Disk Drive 7 Monitor Minimum 17 Color TFT LCD Same Make as OEM g Keyboard amp Same Make as OEM Multimedia Keyboard Mouse and Mouse 9 Optical Drive 8X or higher DVD R W 10 Graphics Full HD Graphics 11 Network Integrated on board Ethernet Controller Interface Card 10 100 1000 with PXE support 12 Wireless IEEE 802 11 a b g n ac WLAN bluetooth Connectivity External Plug amp Play 3 i watt or higher Stereo 13 Stereo Speaker compatible with Windows amp Linux operating system with on off and Speaker volume control External vO Serial 1 VGA 1 Network RJ 45 1 USB 14 Port 6 2 0 or higher audio ports HDMi ports port Speaker jack 15 Expanse 1 X PCI Express or better Slots Compatible 16 Operating Microsoft Windows Linux Systems Should be supplied with Licensed 17 os preloaded latest Windows OS Education version with Microsoft Security Essential enabled Licensed Microsoft Office Professional 18 Software latest Education version 19 Input Power As
2. 26 The conferencing application must provide an intuitive web based UI to modify and adjust meeting invitation emails 27 The users shall be able to share the Conference URL used by the minimum 50 Guests at any point of time to join the conference and no need for guest to create login credentials 28 The Proposed Solution must have integration with Microsoft Outlook or similar email client so that training can be scheduled 29 The management application should enable generation of CDRs and dashboard for detailed conference reports and parameters like no of conferences attended participations in each conference including details of guest participants name of conference duration with call statistics of conference etc The reports can be retrieved in tenant group wise in graphical as well as excel formats amp can be exported onto external device 30 The scheduling and network management applications must be able to enforce enhanced security features including strong password configurable periodical password expiration configurable session inactivity timeout configurable user account lockout due to inactivity configurable user account lockout due to multiple login failures logging of security events and security access via HTTPS 2 3 Firewall Traversal S No Description Compliance If yes give details amp Yes No support documents amp its Reference Page
3. connect interoperable with central infrastructure on HD installed at ERNET Data center Central infrastructure can be of any make OEM supporting ITU standards H 264 AVC H 264 SVC or H 323 In case any additional server required connecting to central infrastructure it should be supplied along with codec at no additional cost 2 6 Computer Server 33 1Page S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 1 Processor 2X Quad Core Processor 2 4 GHz or higher type 10 MB Cache Form Factor Rack Mountable 3 Standard 8 GB Standard Memory or higher Memory Internal Hard 4 Disk Drive 2 X 1TB with 7 2K RPM or higher 5 Internal 2 SFF drive bays to support SAS and SATA Drive Bays Drives g oe 8X or higher DVD R W Drive 7 Chipset Latest Compatible Chipset g Graphic Full HD Graphics with Minimum 1 GB video Card card AMD Radeon osprey 9 ee Integrated on board Ethernet Controller 10 100 1000 with PXE support Card External 1O Serial 1 VGA 1 Network RJ 45 2 USB 10 SE Port 4 2 0 or above audio ports HDMi p port Speaker jack card reader slot 11 Papansioi 2 X 16 PCI Express or better Slots Compatible 12 Operating Microsoft Windows Server Linux Systems Should be supplied with Licensed Preloaded 13 OS latest Windows Server Education version with Microsoft
4. technical solution specification design configurations of the system items offered un priced bill of material with make model details literature pamphlets drawing etc This cover should contain complete technical specifications make amp model names of supplier manufacturer and commercial terms etc of the system items offered Price column in this cover should be kept blank Second cover indicating COVER FOR PRICE BID should consist of three separate sealed covers the first cover of price bid super subscribing Cover for Grand Total Value for Sub set I amp II should consist of GTV for both the sub set i e I amp II strictly in the format available at Annexure III A amp IV A The second cover of price bid super subscribing Cover for Item wise price break up for Sub set I should consist of item wise price break up for sub set I strictly in the format available at Annexure III B Finally the third cover of price bid super subscribing Cover for Item wise price break up for Sub set II should consist of item wise price break up for sub set II strictly in the format available at Annexure IV B It is mandatory to quote for both the subsets as per Annexure I The grand total for both the sub sets are to be made separately All the two covers Technical bid_and Commercial bid should first be sealed_separately and then should be kept in a single sealed bigger cover This cover addressed by name t
5. rejected Deviation on lower side of specifications will not be considered No deviations in terms amp conditions of the tender document will be accepted in any case subject to ERNET India s right under clause 11 xiv below ERNET India reserves the right to accept or reject any bid or cancel the tender proceedings without assigning any reason whatsoever The bidders should quote the products strictly as per the tendered specifications or of higher specifications giving exact make amp model and specifications All the technical literature for the products offered by the bidder may be enclosed in the bid Incomplete quotations are liable to be rejected Bidder shall sign all pages of the bid document including all enclosures to be submitted with the bid The price shall be for delivery at desired destination in India including installation commissioning and complete operationalization In case of any discrepancy between rates mentioned in figures and words the latter shall prevail ERNET India reserves the right to place short part orders in any fraction based on project requirements and availability of funds xiii The bidder must quote for all the items as mentioned in the Annexure I Sub set I amp II xiv xv The bids not quoting all the items of Annexure I Sub set I amp II will be summarily rejected ERNET India reserves the right to vary i e decreased or increased and or drop the Quantities of any item and or nu
6. to keep prospective bidder s informed about it ERNET India in view of projects requirement may reject any bid in which any prescribed condition s is are found incomplete in any respect and at any processing stage SPECIAL TERMS amp CONDITIONS i ERNET India reserves the right to change the requirement under this tender at any stage based on the project requirements and directions of DeitY end customers ERNET India may place any short order part order in multiples as per project requirement ii Keeping in view the ERNET India s project commitments ERNET India reserves the right to evolve a super set of technically qualified accepted systems and subsystem items of their brands and models for the entire range of systems covered by the Annexure I of this tender so as to take care of the service delivery related aspects concerning the suitability of configuration needs matching the project requirements from time to time 131Page iii iv v vi vii ERNET India will award the work of sub set II to maximum of three successful bidders in the ratio proportion as specified at clause 26 xi this tender however the initial division of order will be subject to the condition that none of the single project state will be divided among multiple successful bidders to ensure smooth management and operational issues The successful bidder s shall have to sign a SLA agreement on 100 Rupee non judicial stamp paper for honoring a
7. 4 Recording and Streaming Solution S No Description Compliance If yes give details amp Yes No support documents amp its Reference Page No The system must be able to record all meeting content 1 video audio and presentation as may be required The system must be able to record and playback High 2 definition video and presentation up to HD 720p The system must have a built in content management portal 3 that allows easy user access to all recordings 4 The systems should allow for 15 simultaneous recording on HD 720P 30 or more The management portal must support sort of the recordings 5 by various parameters such as name ID duration and recording time The recording must support assigning categories names to 6 recordings for easy lookup 7 Recording rights must be able to be defined by the administrator e Everyone can initiate recording 9 e Only meeting moderators can initiate recordings 10 e Guests cannot initiate recordings 11 The system must be able to secure the recording via PIN protection 12 It must be possible to fast forward rewind and skip video of recording during playback 311Page 13 Playback must be able to be done on a standard PC amp should support Mp4 formats 14 The end user must be allowed to save the recordings file on a local disk 15 The recording server should have minimum 10000 hours of storage through built i
8. CMOS CCD Camera 14 Auto Focus 15 Full HD 1080p 16 9 Aspect ratio 32IPage 16 10X optical zoom or better 17 65 deg FOV at min zoom 18 90 deg pan range 19 15 25 deg tilt range 20 Audio codec amp Features 21 G 711 G 722 and HD wide band audio with 20Khz or better 22 Automatic Gain Control and automatic noise suppression audio error concealment via Audio input device Other Features 23 Should support up to 6 Mbps for point to point and multipoint calls 24 PIP and option to change the video layout for remote and local video 25 Must also have audio from PC used for content sharing 26 H 263 amp H 264 Video Error Concealment using SVC 27 Network protocols amp Requirements 28 1x 10 100 1000 interfaces 29 HTTP HTTPS DNS DHCP TLS SRTP SSL 30 Support for IPv4 and IPv6 31 Microphone 32 A mic pod with an array minimum 2 or higher is required to guarantee an Omni Directional Pickup 33 Management RJ45 maintenance and upgrade and restore via RJ232 USB 35 Audio Video Interfaces Audio inputs 36 1xHD input for connecting main HD camera 37 1xDVI I input for connecting PC Laptop or Doc Camera 38 1x3 5mm stereo mini PC Audio 39 Audio Video Interfaces Audio Outputs 1x 3 5mm USB HD Audio 40 Network interfaces 41 1 x 10 100 1000 ports Support for Ipv4 amp Ipv6 42 The Proposed endpoint should be able to
9. ERNET India may procure upon such terms and in such manner as it deems appropriate goods similar to the undelivered items products and the defaulting bidder s shall be liable to compensate ERNET India for any extra expenditure involved towards goods and services to complete the scope of work in totality and 10 of the total value of purchase order as cancellation charges iv ERNET India may at any time terminate the purchase order by giving 15 days written notice to the bidder without any compensation to the bidder s if the bidder s becomes bankrupt or otherwise insolvent ARBITRATION i Ifa dispute arises out of or in connection with this contract or in respect of any defined legal relationship associated therewith or derived there from the parties agree to submit that dispute to arbitration under the ICADR Arbitration Rules 1996 ii The Authority to appoint the arbitrator s shall be the International Centre for Alternative Dispute Resolution ICADR 19 Page 32 33 34 35 36 iii The International Centre for Alternative Dispute Resolution will provide administrative services in accordance with the ICADR Arbitration Rules 1996 CONCILIATION i Ifa dispute arises out of or in connection with this contract or in respect of any defined legal relationship associated therewith or derived there from the parties agree to seek an amicable settlement of the dispute by Conciliation under ICADR Conciliation Rules
10. Excise Duty All items quoted in Annexure III B are inclusive of all necessary accessories and softwares charges 4 Price schedule as per the format of annexure III B for item wise detailed break up is being submitted in a separate sealed cover and will only be opened if above quoted GTV is found to be lowest L1 5 Incase of any mismatch between the GTV quoted by lowest bidder at annexure III A amp II B the lowest of either will prevail 6 All the equipment and components quoted in Annexure IIJ B have two years comprehensive warranty The comprehensive warranty includes on site warranty with parts spares 7 All the prices are quoted in the format as above provided by ERNET India failing which the bid will be rejected out rightly Also any conditional Price Bid will be rejected 8 Itis hereby confirmed that we have understood the terms and conditions of the tender and have thoroughly examined specifications and are thoroughly aware of the nature of goods required and our offer is to supply goods strictly in accordance with the requirement and terms and conditions of the tender We agree to abide by the terms and conditions of the tender if the contract is awarded to us 9 We hereby offer to supply the goods specified in Annexure III B or such portion thereof as you may specify in the purchase order at the price quoted accepted and agree to hold this offer open for acceptance for a period of 180 days from the date of opening of b
11. Security Essential enabled 14 Monit Minimum 17 standard Color TFT LCD H Same Make as OEM 15 Keyboard amp Standard Keyboard amp Optical Scroll Mouse Mouse with same make 16 Input Power As per Indian standard with compatible supply power cable amp connectors 17 Cables Compatible Ethernet cable Note The above item must be eco friendly and RoHS complied 2 7 Ethernet Switch S No Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 34IPage Switch Architecture and Performance 1 Switch should have 24 X 10 100 1000Base T auto sensing ports complying to IEEE 802 3 IEEE 802 3u and 802 3ab standard supporting half duplex mode full duplex mode and auto negotiation on each port 2 Switch should have non blocking wire speed architecture 3 Switch should support IPv4 and IPv6 from day One Layer 2 Features 4 TEEE 802 1Q VLAN tagging with support for minimum 100 active VLANs and 4k VLAN ids 5 Should support for minimum 16k MAC addresses 6 Should support Spanning Tree Protocol as per IEEE 802 1d Multiple Spanning Tree Protocol as per IEEE 802 1s Rapid Spanning Tree Protocol as per IEEE 802 1w 7 Switch should support IGMP v1 v2 v3 as well as IGMP v1 v2 v3 snooping Quality of Service QoS Features 8 Switch should support classification and scheduling as
12. The Comprehensive AMC includes onsite warranty with parts and software updates upgrades renewals The bids received without quotes for Comprehensive AMC would be out rightly rejected AMC cost for three years will also be taken into account for commercial evaluation However award of AMC order will be at the discretion of ERNET India or it s user s iii Payments for yearly AMC if awarded will be released after deducting all penalties if any in 4 equal installments on quarterly basis over the period of AMC support upon successful completion of every quarter SERVICE LEVEL AGREEMENT SLA i ii iii After commissioning amp acceptance during warranty amp AMC the vendor s shall be responsible for minimum uptime of 98 on 24x7 basis of the system as a whole and shall enter into a SLA for this purpose The uptime will be calculated over a period of three 03 month time frame The permissible downtime of 2 will further be subject to a maximum downtime of 24 hours at a stretch at any instance In case the same exceeds 24 hours at a stretch then penalty clause at Clause 17 below will be enforced The same penalty clause will also be enforced in case the downtime exceeds the permissible total downtime as stated above in this clause Failure of any equipment degradation of equipment performance such as UPS backup time will be treated as downtime of the system as a whole and attract SLA penalties PENALTY CLAUSE FOR NON CONFORM
13. be provided with suitable mounting kit as per requirement such as Wall Mount Ceiling Mount Floor Stand Kit 17 Certifications RoHS Compliant UL IEC FCC Energy Star 5 0 or latest Certified 41 Page Annexure III A FINANCIAL BID FOR SUBMISSION OF GROSS TOTAL VALUE FOR ITEMS AS AT ANNEXURE I Sub Set I To The Registrar amp CPO ERNET India Jeevan Parkash Building 168 floor 25 KG Marg CP New Delhi 110 001 Tender No Date of Opening cc cece cee ee eens We hereby certify that we are established firm of manufactures authorized agents of M s With factories at which are fitted with modern equipment and where the production methods quality control and testing of all materials and parts manufactured or used by us are open to inspection by the representative of ERNET India We hereby confirm that the Prices are quoted in Indian Rupees and indicated both in figures and words Price in words will prevail in the event of any mismatch Grand Total Value GTV of Annexure I Sub set I is Grand Total Value GTV i e value of cell marked as GTV of Annexure ITI B in Rs Rupees in words We bidder hereby undertake and confirm that 1 Prices are F O R at End user site and include Installation Fixing Octroi and other such Govt Levies wherever applicable Payment will be subject to deduction of TDS and or WCT 2 Prices are inclusive of Customs
14. be submitted by the Bidder 4 Page Note xii The bidder should be able to provide support services for the faulty systems subsystem of equipment in conformity with the SLA as defined in this tender document xiii All offered products softwares amp components should support seamless inter operability among them and with the products softwares amp components of other bidders based on ITU standards There should be no compatibility issue among the supplied products software amp components etc An undertaking to this effect should be submitted by the bidder xiii All offered products softwares amp components should be as per IEEE standards and other standards mentioned in the respective specifications An undertaking to this effect should be submitted by the bidder xiv The bidders should give clause by clause compliance for the technical specification of the equipments as in the tender in their technical bids Also give unconditional compliance of all the terms amp conditions as mentioned in the Tender document B For OEM s Manufacturer s 1 OEMs whose products have been offered in the bid shall be based in India or should have Authorized service centre in India to provide quick service and technical support The OEM shall also have technical Assistance and support centre in India OEM s should have direct presence with their own office in India manned with their own engineers for minimum of last 3 years Relevant documen
15. day at the appointed time amp venue 6 Page vi vii All rates for quoted items services should be in Indian Rupee for delivery at the premises of ERNET India end user sites or at any other place in India as and when specified by ERNET India free of charge All prices shall be fixed and shall not be subject to escalation for any reason whatsoever The rates must be quoted as per the Performa provided in Annexure III B amp IV B Bids not quoted in the specified format shall be out rightly rejected Also ERNET India reserves the right to correct any of the arithmetical and or Tax errors in the bidder s s price bids during evaluation of bids subject to the condition that in no circumstances ERNET will be liable to pay any higher value against the grand total value GTV quoted by the L1 bidder in both the sub sets Govt Levies like sales tax octroi service tax etc if any shall be paid at actual rates applicable on the date of delivery Rates should be quoted accordingly giving the basic price Sales Tax Service Tax etc if any as per Annexure III B amp IV B Registration no towards the all applicable taxes as shown in the annexure III B amp IV B should be provided and made part of technical bid viii It may specifically be mentioned whether the Bid is strictly as per tender specifications conditions If ix x xi xii not deviations must be spelt out specifically In the absence of this the quotation may be
16. impairs or derogates from the tender in any respect within the period of validity of the bid iii If the successful bidder s fails to furnish the performance Security within 15 days from the date of the placement of the purchase order the earnest money shall be liable to be forfeited iv The earnest money of all the unsuccessful bidder s will be returned after acceptance of purchase order by the selected vendor s The Earnest Money of successful bidder s shall be returned after furnishing of Performance Security EMD submitted in the form of fixed deposit BG will be returned as it is In case of EMD in the form of DD Pay order No interest will be payable by ERNET India on the Earnest Money Deposit PAYMENT TERMS In case of any discrepancy between rates mentioned in figures and words the later shall prevail i Subject to the bidder s s discretion ERNET India shall release the payments on receipt of pre receipted bill in duplicate as per the following schedule For sub set I central Location 8lPage a First 40 Forty percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on completion of delivery installation commissioning testing training of the nominated officials at remote sites and acceptance of the ordered systems items at designated site along with integration of central infra with 25 of remote sites b Further 30 Thirty percent payment of the value
17. in the documents submitted in pursuance of eligibility criteria mentioned above may be highlighted If bids are not accompanied by all of the above documents mentioned the same would be rejected Undertaking for subsequent submission of any of the above document will not be entertained under any circumstances However ERNET India reserves the right to seek fresh set of documents or seek clarifications on the already submitted documents During any stage of verification evaluation assessment if in case any information including any document furnished by the bidder s is found to be forged false their bid shall be summarily rejected their EMD shall be forfeited and no correspondence on the same shall be entertained 5 Page 11 THE BID SUBMITTED BY ANY BIDDER NOT FULFILLING THE ELIGIBILITY CONDITIONS CRITERIA STIPULTED ABOVE WILL NOT BE CONSIDERED GENERAL CONDITIONS i ii iii iv v The bidder must be an authorized representative of the products offered The authority from the manufacturer s OEM s must be submitted along with the bid Sealed bids are invited in two part format Technical bid and Commercial bid in two separate sealed covers with both the covers to be sealed in a single cover First cover indicating COVER FOR TECHNICAL BID should consist of only Bidder s profile Compliance sheets with supporting documents undertaking and all other documents as asked in support of Eligibility Criteria
18. of purchase order after deducting all penalties if any shall be made by ERNET India on integration of central infra with 90 of remote sites training of the nominated officials at remote sites and successful testing amp acceptance of the ordered systems items at designated site c Further 10 Ten percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on integration of central infra with 100 of remote sites training of the nominated officials at remote sites and successful testing amp acceptance of the ordered systems items at designated site d Balance 20 percent payment of the value of purchase order after deducting all penalties if any would be released in 8 equal installments on quarterly basis during the warranty period 2years upon successful completion of every quarter Note All the above payments will be released subject to the condition that successful bidder s has submitted the Performance Security equivalent to 10 of the total cost of the purchase order as per clause no 18 below For sub set II DIETs amp Schools a First 20 Twenty percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on completion of delivery installation commissioning testing acceptance of the ordered systems items along with integration with central infra and training of nominated officials at 25 of the awarded site
19. or injury which may occur to any property or to any person by or arising out the execution of the works or temporary works or in carrying out of the contract otherwise than due to the matters referred to in this agreement hereinbefore The bidder would ensure for observance of all labor and other laws applicable in the matter and shall indemnify and keep indemnified the ERNET its customers against the effect of nonobservance of any such laws 18lPage 29 30 31 FORCE MAJEURE If at any time during the period of contract the performance in whole or in part by either party of any obligation under the project is prevented or delayed by reasons of any war hostility acts of public enemy civil commotion sabotage fires floods explosions epidemics quarantine restrictions strikes lockouts or acts of God hereinafter referred to as events provided notice of happenings of any such event is duly endorsed by the appropriate authorities chamber of commerce in the country of the party giving notice is given by party seeking concession to the other as soon as practicable but within 21 days from the date of occurrence and termination thereof and satisfies the party adequately of the measures taken by it neither party shall by reason of such event be entitled to terminate the contract nor shall either party have any claim for damages against the other in respect of such nonperformance or delay in performance and deliveries under the contra
20. per Indian standard with compatible supply power cable amp connectors 20 Cables Compatible Ethernet cable 21 Warranty 2 Years warranty 36 1Page 22 Computer Table Good quality wooden table with finished surface of size 4 ft Lx 2 ft W x 2 5 ft H with iron rode legs amp arms Table should have sliding tray for keyboard amp mouse Provision for CPU amp UPS should be separately available in the table Note The above item must be eco friendly and RoHS complied 2 9 Electronic Interactive Board S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 1 Technology Infrared IR or better 2 Active Area Diagonal Size Minimum 78 inches diagonal inches 3 Aspect Ratio 16 9 4 Ceramic coated scratch resistant surface The surface should have 100 percent erasability Surface of the when any specified writing medium is used Board It should be possible to fully erase the marking of Whiteboard marker pen on the surface using ethanol 5 Intelligent Pen Tray for automatic selection Pen Tray of pen color and eraser when the specific colored stylus is picked from the pen tray 6 Hot keys On both sides of the Boards with description y of Icons in English and Hindi 7 Resolution 30000 30000 or better 8 Input Finger and pen 9 Scan Rate 125 dot Second or better 10 Accuracy 2mm or better
21. price then only L1 bidder will be awarded 100 works on its quoted prices i e L1 rates In view of the above the detail of the distribution of work in percentage is as follows l6lPage S No Number of technically qualified bidders who L1 L2 L3 agree to match the L1 below 1 if work is awarded between 3 bidders 50 25 25 2 if work is awarded between 2 bidders 65 3S a ei ae if work is awarded to 1 bidders t00 hisss his percentage distribution shall be to the nearest approximation possible and also subject to clause 25 iii In the case of part orders the same ratio proportion will be maintained Note In their own interest the bidders are advised to ensure that the equipments quoted by them should conform to all tendered technical parameters specifications and are functional Equipments quoted and not meeting complete tender specifications or lower in specification will not be considered for evaluation 27 SCOPE OF WORK i ii iii iv v The vendor s will carry out the work at user sites locations as specified by ERNET India across the 07 identified project states and will be responsible for total system integration in coordination with other successful bidder s and execution of project with full ownership to operate the virtual smart classrooms sessions as per requirement The bidder will be responsible to visit the identified project locations before delive
22. shall continue to be enforceable till the Owner discharges this guarantee The owner shall have the fullest liberty without affecting in any way the liability of the Bank under this guarantee to postpone from time to time the exercise of any powers vested in them or of any right which they might have against the Contractor and to exercise the same at any time in any manner and either to enforce or to forebear to enforce any convenants contained or implied in the Contract between the Owner and the Contractor or any other course of or remedy or security available to the Owner The Bank shall not be relieved of its obligations under these presents by any exercise by the owner or by any other matters or thing whatsoever which under law would but for this provision have the affect of relieving the Bank The Bank also agrees that the Owner at its option shall be entitled to enforce this Guarantee against the Bank as a principal debtor in the first instance without proceeding against the Contractor and notwithstanding any security or other guarantee that the Owner may have in relation to the Contractors liabilities 501Page This Guarantee can be invoked in one or more trenches and in such a case Owner will not be required to submit the original Guarantee along with submission of claim Notwithstanding anything mentioned herein above our liability under this guarantee is restricted to Rs and it shall remain in force up to and including shall be extend
23. softwares 4 Incase of any mismatch between the GTV quoted by lowest bidder at annexure II A amp III B the lowest of either will prevail Also in such a case if so required the item wise total will be reduced in the same ratio proportion as off reduction in GTV 5 All the equipment and components quoted have two years comprehensive warranty The comprehensive warranty includes on site warranty with parts spares 6 The quotation has been submitted for all items strictly as per the specifications and been given compliance in this regard sa 44 Page oO Os 11 12 13 Dated There are No deviations in the specifications as asked in the tender During warranty and AMC services will be provided directly to ERNET India and or its customers at sites The support services for all the items will be available for 24 Hrs a day 7 days a week All the prices are quoted in the format as above provided by ERNET India failing which the bid will be rejected out rightly Also any conditional Price Bid will be rejected It is hereby confirmed that we have understood the terms and conditions of the tender and have thoroughly examined specifications and are thoroughly aware of the nature of goods required and our offer is to supply goods strictly in accordance with the requirement and terms and conditions of the tender We agree to abide by the terms and conditions of the tender if the contract is awarded to us We hereby offer t
24. to limit the maximum number of participants per virtual room in order to have full control on the MCU ports resource allocation 18 Central directory in management server which can be seen by individual room system desktop system and select specific far site system and dial Also these systems can add these users locally to their address book 19 The management application should allow registered users to use default calendaring option for registered users 20 The Administrator should be able to centrally control manage and deploy the software upgrades for desktop clients 21 The management application should support outlook integration for scheduling Management amp Call Control Gatekeeper should also support LDAP integration 22 When the Administrator uploads a new software version to the management server all of the desktop Users should be able to upgrade to it with minimal user intervention 23 The management application must be able to support a multi tenant deployment where users and endpoints are provisioned separately per tenant The application must be able to partition MCU and Gateway resources per tenant 29 Page 24 The management application must support auto attended or scheduled conferences 25 The conferencing application must provide the ability to restrict or authorize the recording capabilities to a definite group of users according policies
25. which can also be used as a studio for smart teaching by specialized faculty and those lectures teachings can be beamed live to the other schools primarily in that district as well as in the adjoining areas The proposed smart virtual class room set up would also be used for various vocations training courses to be run from district level or state capital for the welfare of the community as a whole to meet the domestic requirements of a rapidly growing economy in the identified high growth sector s with surplus to cater to the skill deficits in other ageing economies thereby effectively leveraging India s competitive advantage and harnessing India s demographic divide The use of modern Video Audio amp ICT Technologies is expected to improve the quality and effectiveness of education It is also important to enable distance education amp e learning environment through video streaming amp playing of education video content over network to benefit large number of students in the remote and backward regions This would also enable off line access of classroom teaching at any later stage over the network through accessing the content from central recording server subject to the installed storage capacity of the recording server This statewide infra would also help addressing the teacher shortage issue and ensure quality education delivery across the state country on demand It is also taken care that the proposed solution is scalabl
26. 03 days This down time shall be calculated over and above the total hours of downtime permissible Beyond 03 days of down time ERNET India may deduct Rs 500 for every 2 hour of down time at a stretch or part there off from the due payments and or available performance security iv In any case if the equipment is not made operational for 10 days from the time of reporting of fault the performance security submitted by vendor s to ERNET India may be forfeited invoked and ERNET India may proceed to get the work done at the vendor s risk and cost Also any payments payable to vendor s shall not be paid too amp will be adjusted as penalty This will be deemed to be an event of default breach of contract and ERNET India may terminate the contract along with debarring blacklisting the vendor s concerned for at least three years for further dealings with ERNET India PERFORMANCE SECURITY The successful bidder s shall within 15 days from date of purchase order submit Performance Security equivalent to 10 of the total cost of the purchase order The Performance Security may be in the form of Demand Draft Pay Order Bank Guarantee of any nationalized scheduled commercial bank as per the enclosed Performa The Bank Guarantee BG should be valid for a minimum period of 36 months from the date of acceptance of purchase order with additional claim period of 30 days from the date of expiry of BG BG should be extendable for a another period of 03
27. 1 forfeiture of its Performance security Deposit ii imposition of liquidated damage as per para 20 below or and iii cancellation of the purchase order for default iv debarring blacklisting the vendor s Equipments items will be directly supplied at specified sites for installation the detailed address of the sites along with its contact official details will be provided along with purchase order All the 12 1Page 20 21 22 23 24 25 expenses involved in shipping the equipment to the sites specified by ERNET India will be borne by the vendor s All aspects of safe delivery shall be the exclusive responsibility of the successful vendor s ERNET India will have the right to reject the items equipments supplied if it does not comply with the specifications at any point of installation inspections LIQUIDATED DAMAGES LD i In the event of the vendor s s failure to complete the delivery installation commissioning integration and testing of the ordered equipments component along with imparting of training by the date dates specified in the tender or any extended period ERNET India may at its discretion withhold any payment as liquidated damages and not by way of penalty at the rate of 2 of the PO value of non operational sites per week or a part of a week subject to a maximum of 14 but not exceeding 10 of the total PO value s The amount towards Liquidated Damage would be recovered from the performance se
28. 11 Interface USB 12 Multi Touch Minimum 6 points touch la OS DTN Win 8 32bit amp 64bit Linux Support 14 Operation 0 40 C Temperature 15 Annotation software shall include minimum features like choose pens annotate erase Software color shapes sizes text Edit fonts stamp Features move capture picture video save Rotate undo image gallery print floating key board and Background etc 37IPage 16 USB interface cable pen amp pen Holder Software Driver for integration with Accessories computer Wall Mounting Kit amp Operating manual 2 10 Short Throw Projector S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 1 Brightness 3000ANSI Lumens or Better 2 Contrast y Ratio 2000 1 3 Native Resolution XGA 1024x 768 or better 4 Throw Short Throw 5 Life 5000 Hrs 6 Input HDMI VGA 7 Output VGA 8 Throw Ratio 0 65 or better 10 Input Power As per Indian standard with compatible Supply power cable amp connector 11 Computer caer Compatibility As per specifications of Desktop above 12 All device driver and cables for connecting Accessories with computer 2 11 1 KVA online UPS with 30 minutes battery backup S No Feature Description Compliance If yes give details Yes No amp support documen
29. 1996 ii The Authority to appoint the Conciliator s shall be the International Centre for Alternative Dispute Resolution ICADR iii The International Centre for Alternative Dispute Resolution will provide administrative services in accordance with the ICADR Conciliation Rules 1996 APPLICABLE LAW i The supplier vendor shall be governed by the laws and procedures established by Govt of India within the framework of applicable legislation and enactment made from time to time concerning such commercial dealings processing ii All disputes in this connection shall be settled in Delhi jurisdiction only iii ERNET India reserves the right to cancel this tender or modify the requirement at any stage of Tender process cycle without assigning any reasons ERNET India will not be under obligation to give clarifications for doing the aforementioned CARE OF WORK From the commencement to the completion of the works the bidder s should ensure to take full responsibility for the care thereof and of all temporary works and in case any damages loss or injury happens to the works or to any part thereof or to any temporary works due to lack of precaution or negligence on the part of Bidder s the loss shall be made good at its own cost DAMAGE TO PERSON AND PROPERTY The bidder shall except if and so far as this agreement provides otherwise indemnify and keep indemnified the ERNET India amp its all customers against all losses and cl
30. ANCE TO ABOVE SLA i For sub set I central Location ERNET India will deduct Rs 5000 from the due payments or recovered from quarterly payments and or performance security as the case may be for every 1 day of down time at a stretch or part there off up to total down time of 03 days This down time shall be calculated over and above the total hours of downtime permissible Beyond 03 days of down time ERNET India may deduct Rs l0lPage 18 19 3 000 for every 2 hour of down time at a stretch or part there off from the due payments and or available performance security ii In any case if the equipment is not made operational for 08 days from the time of reporting of fault the performance security submitted by successful bidder to ERNET India may be forfeited invoked and ERNET India may proceed to get the work done at the vendor s risk and cost Also any payments payable to vendor shall not be paid too amp will be adjusted as penalty This will be deemed to be an event of default breach of contract and ERNET India may terminate the contract along with debarring blacklisting the vendor s concerned for at least three years for further dealings with ERNET India For sub set IT DIETs amp Schools iii ERNET India may deduct Rs 1000 from the due payments or recovered from quarterly payments and or performance security as the case may be for every 1 day of down time at a stretch or in part up to total down time of
31. Annexure II S No Description Compliance Yes No If yes give details amp support documents amp its Reference Page No System Specification The proposed MCU solution should support H 264 AVC H 264 SVC or higher ITU video compression standards The MCU must support ITU audio standard protocols G 711 G 722 and Wideband HD Audio with 20Khz or higher The Proposed Solution should be a hardware based rack mountable server Appliance and shall operate on a non Windows based operating system The MCU Proposed Solution must support both H 263 and H 264 video algorithms and should support H 239 BFCP content sharing standards to support up to 1080p full HD content sharing The Proposed MCU solution shall have 10 100 1000 Mbps Ethernet interface and should support latest protocols for packet loss resiliency for up to 10 concealment methods and 10 ms jitter to ensure optimum video and audio quality The MCU should support 1080p 720p SD and CIF resolutions at 30 60 fps The MCU should support 280 ports 1080p30 fps transmit and receive in real time in a single conference or multiple session in continuous and voice activation mode from day one and it should be supplied in high availability 1 1 redundancy mode The MCU should support connectivity with 280 participants in any combination of Endpoints or desktop clients The MCU Proposed solution must support H 323 amp SIP devices direc
32. ERNET India An Autonomous Scientific Society under Department of Electronics and Information Technology Gol 10th Floor Jeevan Prakash Building 25 Kasturba Gandhi Marg New Delhi 110001 Tele 91 11 23753984 FAX 91 11 23753985 Tender No EI D SP amp IoT 01 001 2015 Dated 04 06 2015 Due Date 03 07 2015 amp Time 3 00 PM Opening of Bids 03 07 15 amp Time 3 30 PM To Subject Invitation of Bids for Supply Installation Commissioning amp Integration of ICT Infrastructure for Virtual Classrooms Teaching reg Sir ERNET India an Autonomous Scientific Society under Department of Electronics amp Information Technology Ministry of Communications amp Information Technology Govt of India is a Class A Internet Service Provider for the Education and Research community in India 2 ERNET India is a nodal network for integrating education amp research institutions in the country Internet service is one of the services being provided by ERNET India to these institutions The services are provided through various Points of Presence PoPs located at the premier education amp research institutions in the country 3 ERNET India as a technology consultant implemented various projects by commissioning ICT infrastructure for teaching aid Campus Network Wi Fi amp other IT infrastructure for various ministries departments academic amp research institutions universities colleges schools under central and state Gover
33. No The Firewall Traversal Solution should support ITU 1 standards can be external appliance based server or inbuilt to Call Control Server The Firewall Traversal Solution must support connectivity 2 of 280 participants calls from internet securely on HD 1080p 30fps The Firewall Traversal Solution must be based on a secure 3 hardened operating system and non windows The Firewall Traversal Solution must support connectivity 4 both conference room endpoints amp desktop clients securely from internet 301Page When involved in a Firewall Traversal Solution call all terminal Gatekeeper MCU and Gateway features must be supported The Firewall Traversal Solution must be centrally selected for supporting AES encryption on the firewall traversal signaling and media path If selected for AES encryption the terminals may not implement AES or DES encryption themselves The Firewall Traversal Solution must include a minimum of one 10 100 1000 auto sensing Gigabit Ethernet port for connection in case of external server The Firewall Traversal Solution software client must support Access Control Lists wherein the H 323 SIP devices to provide Firewall Traversal Solution support for either approved or denied based upon IP address or subnet information The Firewall Traversal Solution must support implementation in DMZ zone or call control signaling over definable TCP or UDP ports 2
34. RoHS 2 12 HD Web Camera S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 1 Sensor True Color HD Sensor 2 Connectivity USB 2 0 High Speed with minimum 10 feet length or more inbuilt or external USB extender 4 Power Input USB Power 5V 5 View Angle 80 degree or more 6 Resolution 1080p or higher 39 1Page 7 Aspect Ratio 16 9 or higher Support 8 OS Latest version of Windows Compatibility 9 Built in Mic Twin Mic with Auto White Balance amp eco cancelation 10 Focus Focus Free Auto Focus 11 Digital Zoom 4x or higher 2 13 Management Console Laptop S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No pages Latest Generation Processor with latest 1 version 2 4 GHz or higher and 6 MB type cache 2 Memory 4 GB DDR3 Memory or higher Internal Hard 3 Disk Drive 750 GB with 7 2K RPM Display type 4 amp Resolution 14 inch diagonal LED backlit HD 5 Keyboard Spill resistant keyboard 6 Optical Drive 8X or higher DVD R W 7 Chipset Latest Compatible Chipset 8 Graphic Card Full HD Graphics Inbuilt 9 Webcam Integrated HD Webcam Dual array digital Microphones with DTS 10 Se sound HD audio Dual speakers Network 11 Interface Card Ethernet 10 100 1000 Mbps 12 Wirele
35. STING PROCESS i ii iii iv v vi vii The items must be supplied in full as per ordered configuration for acceptance No item with short supply or alternate product with different technical specifications shall be taken up for conduct of acceptance testing under any circumstances The supplier must ensure the availability of ordered items spares in their stock before accepting the purchase order The acceptance tests will include the functional testing interoperability test of the items quoted by vendor and satisfactory training Failure to fulfill any of the aforementioned conditions will entail cancellation of the Purchase Order along with forfeiture of the Security Deposit Further ERNET India may procure same items from alternate sources at the risk and cost of the defaulting vendor No acceptance testing will be undertaken by ERNET India unless the Technical Verification Data Sheet TVDS concerned with offered products is provided to ERNET at least 15 Days in advance prior to date from which the actual acceptance testing is to start The schedule for conduct of acceptance testing dates shall be provided along with comprehensive material details by supplier within 15 working days from the date of purchase order to ERNET mentioned in the purchase order ERNET India reserves the right to reject any item if found unsuitable and or not conforming to the approved specifications The rejected items if any shall have
36. administrator executors and assigns a Purchase Order No dated valued at hereinafter referred to as Contract and the Contractor having agreed to provide a Bank Guranatee towards Performance of the entire Contract equivalent to Rs amount of BG i e per cent of the said value of the Contract to the Owner We name of the Bank having its Registered Office at and Corporate Head Office at hereinafter referred to as the Bank which expression shall unless repugnant to the context or meaning thereof include the successors administrators executors and assigns do hereby guarantee and undertake to pay at any time up to day month year including claim period an amount not exceeding Rs within ten 10 calendar days from the date of receipt by us on first written demand by Owner through hand delivery or registered A D Post or by speed post or by courier stating that Contractor has failed to perform its obligations under the Contract Aforesaid payment will be made without any demur reservation contest recourse or protest and or without any reference to the Contractor Any such demand made by the owner the Bank shall be conclusive and binding notwithstanding any difference between the Owner and Contractor or any dispute pending before any court tribunal or any authority The Bank undertakes not to revoke this guarantee during its currency without previous consent of the Owner and further agrees that the guarantee herein contained
37. age price by L2 and L3 bidders After discovering of L1 price L2 and L3 bidders as the case may be will be given an option to match the package price quoted by L1 bidder The L2 and L3 bidders or as the case may be will have to reply within 7 days in respect of their acceptance non acceptance of the L1 rates In case no reply is received from their side within stipulated time lines the ERNET s offer will deemed to be accepted by them and thereafter non acceptance of purchase order any terms of tender will be treated as breach of contract In the event of breach of contract bidder s s EMD security deposit will be forfeited besides debarring and blacklisting the bidder for at least three years for further dealings with ERNET India In case where L2 and or L3 bidder s refuses to match the L1 rates in totality the next onward bidder s if technically qualified will be given an option to match the L1 rates on same terms and conditions as for L2 L3 viii The bidder s other than L1 who will refuse to match the L1 price will be disqualified and their ix x xi EMD will be returned In case L2 and L3 bidders accept amp match the L1 price all the three bidders L1 L2 and L3 will be awarded work and the purchase orders shall be released in the ratio L1 L2 L3 50 25 25 to the nearest approximation possible Ref Clause 25 iii on the L1 rates In the event of all the higher bidders next to L1 bidder refuse to match the L1
38. aims for injuries or damage to any person or property arising out of or in consequence of the construction and maintenance of the works by them and against all claims demands proceedings damages loss charges and excesses whatsoever in respect of or in relation thereof DOMESTIC MANUFACTURER CLAUSE i Preference will be given to domestically manufacture electronic goods in procurement Guidelines as per Govt notification No 8 78 2010 IPHW dated 10 2 2012 and subsequent amendments clarifications will be followed for implementation Bidders must submit an undertaking on notarized Rs 100 stamp paper as per Annexure VI PMA AFFIDAVIT mentioning the percentage of domestic value addition in terms of BOM for each quoted item product under a schedule to avail any applicable preference at the time of placing of purchase orders 20 1Page 37 38 39 ii Bidders who do not provide the undertaking shall not be considered for receiving this preference Also the above preference will be subject to satisfying technical specifications technically qualified bid and matching the L1 price by the bidder s iii Bidders quoting false incomplete information will be rejected at any stage even after awarding of contract and their any due payments and or Security Deposits will be forfeiting ERNET may also debar and blacklist the bidder s concerned for at least three years for further dealings with ERNET India and further initiate legal action
39. antee has been issued WITNESS BANK Signature Signature Name Name Bank s Rubber Stamp Seal name amp address of the Bank and address of the Branch Designation with Bank Stamp Attorney as per Power of Attorney No Date Place 53 Page Annexure VI Preferential Market Access PMA AFFIDAVIT Format for affidavit of self certification regarding domestic value addition in an electronic product to be provided on Rs 100 stamp paper Date rset Slee ei ee M TESICENE OF NEEE EEEE E E A E O do hereby solemnly affirm and declare as under That I will agree to abide by the terms and conditions of the policy of Government of India issued via notification no 8 78 2010 IPHW dated 10 02 2012 and the subsequent revision to the policy issued via notification no 33 3 2013 IPHW dated 23 12 2013 That the information furnished hereinafter is correct to the best of my knowledge and belief and I undertake to produce relevant records before the procuring authority or any authority so nominated by the Department of Electronics and Information Technology Government of India for the purpose of assessing the Domestic Value Addition That the domestic value addition for all inputs which constitute the said electronic product has been verified by me and I am responsible for the correctness of the claims made therein That in the event of the domestic value addition of the product mentioned herein is found to be inc
40. as per rules laws applicable DEFECT LIABILITY PERIOD The bidder shall arrange for maintenance for a period of warranty from the date dates of installation of the project with regard to rectification removal of defects if any observed during this period If the bidder does not arrange to rectify the defects observed during the maintenance period within a reasonable time the ERNET End user shall be at liberty to get such defects rectified at the cost and risk of the bidder PERT CPM TIME SCHEDULE CHART At the outset of the works the bidder will submit a daily progress report using Pert CPM Time schedule chart bringing out completion of various activities in the project for approval of ERNET its customers Thereafter the bidder shall organize a weekly at ERNET Delhi to discuss the weekly implementation progress and future plan activities for each of the assigned sites While getting the project executed apart from adherence to time schedule the bidder shall strictly adhere to quality norms applicable In case of delay of the project and or non adherence to the norms as set in the tender suitable penalty clauses as per tender will be attracted MISCELLANEOUS i The work under this tender is not assignable by the selected bidder s The selected bidder s shall not assign its contractual authority to any other third party The selected bidder s shall be obliged to render services supplies to ERNET India and its customer organizations Any defa
41. assroom vii The bidder s will ensure smooth integration of the offered equipment with any existing equipment network at User sites locations specified viii The bidder s will provide user manual to end users detailing operations of the equipment and on site user level training at the time of installation ix The bidder s has to ensure that during the execution of the project they do not damage or disrupt the existing classroom teaching and structure services under and above the ground x The bidder s has to comply with the standard government guidelines policy for such installation and non disclosure requirements xi The methodology of installation work to be adopted has to ensure minimum damage to the existing finish and no loss to the aesthetic beauty of the floors amp Walls Any damage to the existing flooring walls etc shall be made good by the bidder xii The vendor s of both the sub set I amp II shall coordinate and organize a combined user level training to suit the requirements of the specific operations of smart class room equipments The training shall include the basic operations of installed equipment day to day handling of equipments and basic level troubleshooting to the maximum of 02 staffs teachers of each project location for one day Training shall be organized at any of the two convenient project locations in each District and all necessary space and permissions to be provided by ERNET respective lo
42. cation in charge All the training material will be provided by the bidder s xiii The bidder s will ensure the availability of services from professionally qualified team during implementation of the project and to provide the required on site warranty support for 02 years xiv The bidder s will be liable for any hardware and software up gradation for maintenance without any extra cost during warranty period xv On completion of the work the vendor s shall submit the detailed diagram drawings amp documentation of the project training manual to the end user ERNET India and obtain a certificate from the End user which will be submitted to ERNET India along with the bills INDEMNITY The successful bidder s shall indemnify the ERNET India End user departments against all third party claims of infringement of patent trademark copyright or industrial design rights arising from the use of the supplied items and related services or any part thereof ERNET India End user department stand indemnified from any claims that the bidder s manpower may opt to have towards the discharge of their duties in the fulfillment of the purchase orders ERNET India End user department also stand indemnified from any compensation arising out of accidental loss of life or injury sustained by the bidder s manpower while discharging their duty towards fulfillment of the rate contract and purchase orders The bidder shall solely responsible for any damage loss
43. ce and handling x Total bill of material xi List and total cost value of inputs used for manufacture of the electronic product xii List and total cost of inputs which are domestically sourced Please attach certificate from suppliers if the input is not in house xiii List and cost of inputs which are imported directly or indirectly For and on behalf Of S M Name of firm entity Authorized signatory To be duly authorized by the Board of Directors lt Insert Name Designation and Contact No gt 55 Page
44. cified in Annexure IV B or such portion thereof as you may specify in the purchase order at the price quoted accepted and agree to hold this offer open for acceptance for a period of 180 days from the date of opening of bid 10 Bid security common for both the subsets for an amount equal to Rs 1 40 00 000 is enclosed in the form of Bank Draft Pay Order Bank Guarantee Signature and seal of Manufacturer Bidder Dated 2015 47 Page Annexure IV B PRICE SCHEDULE FOR ITEMS AS AT ANNEXURE L Sub Set II To The Registrar amp CPO ERNET India Jeevan Parkash Building 10 floor 25 KG Marg CP New Delhi 110 001 Tender No Date of Opening 0 0 cece enter eee es We hereby certify that we are established firm of manufactures authorized agents of M s With factories at which are fitted with modern equipment and where the production methods quality control and testing of all materials and parts manufactured or used by us are open to inspection by the representative of ERNET India We hereby offer to supply the following items at the prices and within the period indicated below Unit price in Item Description as per INR A i Rate of Sales Amount Annexure I Sub Set II Services Tax Sales Tax We bidder hereby undertake and confirm that 1 Prices are F O R at End user site and include Installation Fixing Octroi and other such Govt Levies wherever applicable Payment will be subject to deduction
45. conference rooms for each registered user 16 It shall provide Web based access for configuration and administration 17 The MCU shall have various user privileges from administrator to simple guest 18 The MCU shall support scheduled conferences and ad hoc conferencing mode at the same time for all the ports on the MCU 19 The MCU shall have a predefined and unique PIN for each conference 20 The MCU shall allow users to create conferences on the fly from their endpoints without the need of an operator and PC 21 The MCU should have User and managed mute control 22 The MCU shall provision self view for participants when in a continuous presence layout 23 It should be possible for the Administrator to assist participants to join from one conference session to another 24 Minimum 280 ports on 1080p 30fps should be available with MCU to support connectivity with Desktop Mobile and Web amp Conference Room Participants for multiparty conference MCU Conference Features 25 Must should support up to 16 CP amp conference modes Lecture and presentation mode 26 Must have multiple conference profiles groups amp templates 26 1Page 27 It should support Far end camera control FECC with conference dial in and dial out option 28 Must allow administration to control meeting to perform certain actions like mute unm
46. cost of the purchase order as per clause no 18 below 9 Page 15 16 17 ii iii iv The payments will be made as per actual supplied installed consumed quantities items along with due acceptance of ERNET India The eligible payments to be released to the bidder s will further be subject to the receipt of the funds from ERNET India customer institutes organizations departments etc In case funds from ERNET India customer institutes organizations departments etc is received in installments then release of payments will be prioritized on the basis of date of delivery installation of the systems items amp ERNET India s decision in this regard will be final All the quarterly payments will further be subjected to the compliance of clause 25 xviii WARRANTY ANNUAL MAINTENANCE CONTRACT i ii Onsite warranty AMC services shall be provided at the specified locations of installation of equipment supplied Warranty shall include free maintenance of the whole equipment supplied including free replacement of parts free software upgrades updates renewals The defects if any shall be attended to on immediate basis The comprehensive warranty shall begin from the date of acceptance of equipments at respective site for a period of two years from the date of acceptance of last project site by ERNET The bidders are also required to quote for Comprehensive AMC of three years on per year basis after warranty period is over
47. ct shall be resumed as soon as practicable after such event has come to an end or ceased to exist and the decision of the purchaser as to whether the deliveries have so resumed or not shall be final and conclusive provided further that if the performance in whole or in part or any obligation under the contract is prevented or delayed by reason of any such event for a period exceeding 60 days the purchaser may at his option terminate the contract TERMINATION FOR DEFAULT i Default is said to have occurred a If the bidder fails to deliver any or all of the equipments services within the time period s specified in the purchase order or any extension thereof granted by ERNET India b If the bidder fails to perform any other obligation s under the contract c If the vendor fails to accept the purchase order s ii If the bidder in either of the above circumstances does not take remedial steps within a period of 15 days after receipt of the default notice from ERNET India or takes longer period in spite of what ERNET India may authorize in writing ERNET India may terminate the purchase order in whole or in part In addition to above ERNET India may at its discretion also take the following actions 1 forfeiture of its Performance security Deposit and or any due payment ii imposition of liquidated damage as per para 20 below or and iii Initiate legal action as per rules laws applicable iv debarring blacklisting the bidder s iii
48. curity as required vide para 18 above or the amounts due to vendor s The LD will be imposed only in case the delay is on part of the vendor s No LD will be imposed if the designated site is not ready for installation ii In case the cumulative delay is beyond 7 weeks during the implementation period i e 20 weeks ERNET India reserves the right to cancel the purchase order and forfeit all due payments including forfeiture of Security Deposit besides initiating legal action as per rules laws and or debarring blacklisting the vendor s concerned for at least three years for further dealings with ERNET India In such a case ERNET India will initiate action to get the work completed at the cost and risk of vendor s and may further distribute such a work to other remaining vendor s in suitable ratio in conformity with the distribution as indicated at clause 26 xi Rates quoted by the bidder shall be final and no negotiation will be held However it would be subject to the discretion of the Competent Authority in ERNET India CANCELLATION OF TENDER ERNET India reserves the right to cancel the tender or modify the requirement without assigning any reason ERNET India will not be under any obligation to give clarifications for doing the aforementioned ERNET India also reserves the right to modify relax any of the terms amp conditions of the tender by declaring publishing such amendments in public domain i e on ERNET s website CPP portal
49. d blacklist the bidder s concerned for at least three years for further dealings with ERNET India and also may initiate legal action as per rules laws applicable ERNET India may at any time terminate the purchase order by giving written notice to the selected bidder s vendor without any compensation provided that such termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to ERNET India In case of termination the work of such a vendor s shall be distributed to other remaining vendor s in conformity with the distribution as indicated in clause 20 ii The vendor s should not assign or sublet the work either in whole or in part of the ERNET s work order to any other agency in any form Any such eventuality may result in termination of contract and forfeiture of Security Deposit concerning such bidder s No deviations from these terms and conditions will be accepted violation thereof will lead to rejection of the bid and forfeiture of EMD Security Deposit The work order for AMC may be awarded based on the project requirements and after the end of warranty period xiii If L1 bidder refuses to accept the work order within 07 days from the date of issue of work order from ERNET India the offer would be treated as withdrawn and bidder s EMD will be forfeited besides debarring and blacklisting the bidder for at least three years for further dealings with ERNET India In s
50. date of placement of the purchase order for specified sites d wa 100 percent of the awarded sites schools along with its corresponding DIETs locations should be made ready by completion of delivery installation commissioning integration with central site and testing of the ordered equipments along with imparting training to the site officials within 20 weeks from the date of placement of the purchase order for specified sites e wa To achieve timely delivery integration the vendor s have to work in close coordination with the vendor to whom the work of central site will be awarded However if vendor of sub set I fails to timely complete the site for integration and testing with the sites of sub set II the delay so occurs will not be counted on part of the vendor s The decision of ERNET India in regard to assessment of delay beyond the above schedule on the part of vendor s will be final and binding on the vendor s The vendor s should also be responsible to complete all integration activities in coordination with other vendor s in any set of delivered sites within the above time limits in the process of achieving specified architecture for running of smart virtual classes as per scope of project Any delay by the vendor s in the performance of delivery installation commissioning integration testing and imparting of training of items shall render the vendor s liable to any or all of the following sanctions
51. e profit making company in last financial year with positive net worth Attested copies of the bidders audited annual reports financial statement for each of the three financial years i e 2011 12 2012 13 and 2013 14 have to be attached along with a certificate from a practicing Chartered Accountant on his letter head confirming annual turnover net profit networth amp average annual turnover during these years The bidder should be a Company registered in India under the Indian Companies Act 1956 or a partnership firm registered under the India Partnership Act 1932 or a Society constituted by any ministry Department of the Government of India and registered under the Societies Registration Act 1860 with their registered office in India for the last five years as on the date of bid submission Copy of valid Certificate of Registration attested by Company Secretary Authorized Signatory should be submitted by the bidders The bidder should have an office in the Delhi state NCR with support centers manned with their own qualified engineers across India with a Toll Free number Supporting documentary proof should be enclosed The Bidder should have a country wide support infrastructure The Resident Engineer amp Project Manager as asked in the tender should be on direct pay roll of the bidder s Compliance with relevant applicable laws including but not limited to provident fund ESI etc needs to be ensured An undertaking to this effect should
52. e to a higher number by adding the classroom infra at remote school level and MCU capabilities at central location in any of the next phases to come ELIGIBILITY CRITERIA A For Bidders i The bidder should have valid ISO 9001 2008 or equivalent certification Supporting documentary proof should be enclosed ii The products being quoted by the bidder should not have been declared as at end of sale and end of support by the respective OEM manufacturer Undertaking to this effect must be submitted from OEM The bidder should also submit valid letter from the OEMs confirming following e Authorization for bidder to bid against this tender specifically 3 1Page iii iv v vi vii e Undertake that the support including spares patches upgrades updates etc for the quoted products softwares shall be available for next 5years from the date of successful installation amp acceptance of the project Note All Authorizations from the OEM should be in Original Ink Signed and stamped The bidder is allowed to offer products from only ONE OEM against each item Options of multiple OEM products against any item should not be quoted and such bids shall be rejected An undertaking to this effect must be submitted by the bidder Bidder should have the experience of successfully executing similar projects and must enclose relevant copies of the customer purchase orders scope of work deliverables time period of execution
53. e work of sub set II However if vendor s of sub set II fails to timely handover the site for installation of soft client the delay so occurs will not be counted on part of the vendor The decision of ERNET India in regard to assessment of delay beyond the above schedule on the part of vendor will be final and binding on the vendor s For sub set II DIETs amp Schools a 25 percent of the awarded sites schools along with its corresponding DIETs locations should be made ready by completion of delivery installation commissioning integration with central site and testing of the ordered equipments along with imparting training to the site officials within 8 weeks from the date of placement of the purchase order for specified sites b 50 percent of the awarded sites schools along with its corresponding DIETs locations should be made ready by completion of delivery installation commissioning integration with central site and testing of the ordered equipments along with imparting training to the site officials within 12 weeks from the date of placement of the purchase order for specified sites c wa 75 percent of the awarded sites schools along with its corresponding DIETs locations should be made ready by completion of delivery installation commissioning integration with central site with central site and testing of the ordered equipments along with imparting training to the site officials within 16 weeks from the
54. ed from time to time for such period as may be desired by the Contractor on whose behalf this guarantee has been issued WITNESS Signature Name BANK Signature Name Date Bank s Rubber Stamp Seal name amp address of the Bank and address of the Branch Designation with Bank Stamp Attorney as per Power of Attorney No Place 511Page ANNEXURE V B MODEL BANK GUARANTEE FORMAT FOR FURNISHING EMD To be stamped in accordance with stamp Act The non judicial stamp paper should be in the name of issuing Bank B G NO Date of issue Amount Rs Valid upto Claim Amount upto To ERNET India Jeevan Parkash Building 10th floor 25 KG Marg New Delhi 110 001 In consideration of the ERNET India Department of Electronics amp Information Technology Ministry of Communications amp Information Technology hereinafter referred as the Owner which expression shall unless repugnant to the context or meaning thereof include its successors administrators and assigns having issued a tender no dated and M s name constitution and address herein referred to as the Bidder which expression shall unless repugnant to the context of meaning thereof include its successors administrator executors and assigns having made a Bid for the above mentioned tender and the Bidder have agreed to give Earnest Money Deposit of Rs to abide with the below mentioned condit
55. elected items sub items of their quoted products for technical evaluation at ERNET India or any other location decided by TEC in specified time limit In case vendor fails to bring their quoted products within the stipulated time for whatever reasons their bid will not be considered for further evaluation The names of technically short listed bidders will be announced to only those bidders whose bids will qualify for opening the Price Commercial Bids The Price Bids of only those Bidders short listed from the Technical Bids by TEC will be opened in the presence of their representatives on a specified date and time to be intimated to the respective Bidders by ERNET India and the same will be evaluated by a duly constituted Commercial Evaluation Committee CEC and determine successful bidder L1 for sub set I on the basis of lowest grand total value Annexure III A and for sub set II the three successful bidders as L1 L2 and L3 or as the case may be on the basis of grand total value of Annexure IV A will be determined Thereafter the detailed item wise price bid submitted as per annexure III B amp IV B of L1 bidder s only against both the sub sets will be opened for further evaluation For sub set I the complete work will be awarded to L1 bidder on L1 rates and for sub set II the complete work will be awarded between maximum of three bidders at L1 rates subject to availability of technically qualified bidders and acceptance of L1 pack
56. ender document Conditional bids partial compliance shall not be accepted on any ground and shall be rejected straightway If any clarification is required the bidder should obtain the same as per the schedule mentioned in the tender INSPECTION ERNET India or its representative shall have the right to inspect or to test the items to confirm their conformity to the ordered specifications The supplier shall provide all reasonable facilities and assistance to the inspection team at no charge to ERNET India In case any inspected or tested goods fail to conform to the specifications ERNET India may reject them and supplier shall replace the rejected goods with the goods in conformity with the specification required free of cost to ERNET India Any delay due to above shall attract relevant penalty clauses of the tender EARNEST MONEY DEPOSIT i Each bid must be accompanied by Earnest Money Deposit EMD of Rs 1 40 00 000 Rupees One Crores Fourty Lakhs only which shall be in the form of Demand Draft Pay Order EM Fixed deposit Bank Guarantee of any Nationalized Scheduled commercial Bank taken in the name of ERNET India New Delhi Bank Guarantee should be valid minimum for a period of 225 days from due date of the bid amp be submitted as per the enclosed Performa Bids received without Earnest Money Deposit are liable to be rejected ii Earnest Money is liable to be forfeited and bid is liable to be rejected if the bidder withdraw or amends
57. er at central location and vendor s of sub set II has to provide one Resident engineer against every two DIETs for the complete period of bidder s operations liability warranty period The resident engineer should be an engineering graduate MCA MSc IT CS with two years of experience in handling ICT set up The resident engineer will work for an 8 hour shift i e from 7 30 AM to 4 00 PM and will be responsible for following a To conduct the mock calls between DIET and its corresponding schools to test the complete infra installed by the bidder atleast once in week b To manage compete installed system on daily basis to smooth running of smart virtual classroom classes c To coordinate with OEMs Bidder TAC for logging and resolution of the system problem to maintain the SLA terms d To coordinate with local school authorities for scheduling establishing and managing the smart classes sessions and handling issues pertaining to connectivity e To provide operational training to school DIET staffs in case of any specific requirement f To generate and provide the reports on smart classroom sessions system uptime on daily weekly monthly or as per requirement of ERNET Note Non compliance of any of the above clauses will amount to violation of SLA terms and no payment as proposed in para 14 c will be made for the period of default 26 EVALUATION of TENDER i ii The evaluation process of the tender proposed t
58. expiry of two years warranty Note Bidder will be fully responsible to provide all the hardware if not specified above for any of their application solution requirements SUB SET II S No Specification Description Quantity Nos available at Clause No Infra to be Supplied in Each School No of sites 3500 1 2 8 Professional Desktop 1 2 2 12 USB Web Camera and Mic for Desktop 1 3 2 9 Electronic Interactive Whiteboard 1 4 2 10 Short Throw Projector 1 5 2 11 1 KVA online UPS with 30 minutes battery backup 1 6 AMC for 3 years for line items 01 to 05 above on per year 1 basis after the expiry of two years warranty Infra to be Supplied in Each DIET District level location No of sites 50 23 Page basis after the expiry of two years warranty 7 2 5 Professional Video Conferencing End points Codec 1 including camera microphone and speaker 8 2 14 40 Full HD Display screen 1 9 25 Content Sharing Tool Hardware Software along with 1 above 10 2 8 Professional Desktop 1 11 2 9 Electronic Interactive Whiteboard 1 12 2 10 Short Throw Projector 1 13 2 11 1 KVA online UPS with 30 minutes battery backup 1 14 AMC for 3 years for line items 07 to 13 above on per year 1 24 Page 2 Technical Specifications 2 1 HD MCU in High Availability 1 1 with 3500 Software based Video Conferencing Desktop Clients
59. favorites other users or rooms must be provided to authenticated users Presence Online Offline In a call shall be displayed in this contact list 40 The desktop client should also support latest Video encoding H 264 SVC H 264 AVC amp should also support wide band HD Audio at 20 KHz or higher The desktop client should support presentation sharing in HD 720p resolution 41 The H 264 codec must support AEC and error concealment algorithms 42 The desktop client must be able to send and receive HD video at minimum 720p resolution or higher TX RX with support for lower resolutions In case the desktop client is of 720p the same should be upgradable to 1080p resolutions with out any additional cost to ERNET at any stage 27 Page 43 The desktop client should be supported on Android amp iOS smart phones and tablets on up to 720p HD resolution 44 Each Desktop Client participant should support both voice activated video switching mode and continuous presence mode 45 The Desktop Client must include a native component that enables participants to text chat while in conference 46 The desktop administrator must be able to provision a centralized directory of all registered users 47 The Desktop client should support far end camera control 48 Administrator must be able to allow or not guests to connect conference 49 A user must be able to crea
60. hout previous consent of the Owner and further agrees that the guarantee herein contained shall continue to be enforceable till the Owner discharges this guarantee The owner shall have the fullest liberty without affecting in any way the liability of the Bank under this guarantee to postpone from time to time the exercise of any powers vested in them or of any right which they might have against the Bidder and to exercise the same at any time in any manner and either to enforce or to forebear to enforce any convenants contained or implied in the Tender between the Owner and the Bidder or any other course of or remedy or security available to the Owner 52 1Page The Bank shall not be relieved of its obligations under these presents by any exercise by the owner or by any other matters or thing whatsoever which under law would but for this provision have the affect of relieving the Bank The Bank also agrees that the Owner at its option shall be entitled to enforce this Guarantee against the Bank as a principal debtor in the first instance without proceeding against the Bidder and notwithstanding any security or other guarantee that the Owner may have in relation to the Bidder s liabilities Notwithstanding anything mentioned herein above our liability under this guarantee is restricted to Rs and it shall remain in force up to and including shall be extended from time to time for such period as may be desired by the Bidder on whose behalf this guar
61. id Sod 42 Page 10 Bid security common for both the subsets for an amount equal to Rs 1 40 00 000 is enclosed in the form of Bank Draft Pay Order Bank Guarantee Signature and seal of Manufacturer Bidder Dated 2015 43 Page Annexure III B PRICE SCHEDULE FOR ITEMS AS AT ANNEXURE L Sub Set I To The Registrar amp CPO ERNET India Jeevan Parkash Building 10 floor 25 KG Marg CP New Delhi 110 001 Tender No Date of Opening cceeceece eee ees We hereby certify that we are established firm of manufactures authorized agents of M s With factories at which are fitted with modern equipment and where the production methods quality control and testing of all materials and parts manufactured or used by us are open to inspection by the representative of ERNET India We hereby offer to supply the following items at the prices and within the period indicated below Rate of Sales Amount of Amount of Services Tax Sales Tax B O h Unit price An Service i Price Tax In INR D A C D 7 Item Description as per Annexure I Sub Set I We bidder hereby undertake and confirm that 1 Prices are F O R at End user site and include Installation Fixing Octroi and other such Govt Levies wherever applicable Payment will be subject to deduction of TDS and or WCT 2 Unit Prices are inclusive of Customs Excise Duty All items are quoted alongwith necessary accessories and
62. in writing to the undersigned The prospective Bidders must take acknowledgement of all inquiries queries given to the undersigned 6 ERNET India shall organize a Pre Bid meeting on the queries submitted by stipulated date amp Time by the Bidders on the scheduled date and time at ERNET India ERNET India may incorporate any changes in the Tender based on acceptable suggestions received during the interactive Pre Bid meeting or as deemed necessary to achieve the scope of work The decision of ERNET India regarding acceptability of any suggestion shall be final in this regard and shall not be called upon to question under any circumstances Only two persons for each intending bidder s organization who will buy the tender before the pre bid meeting will be allowed to attend the Pre Bid Meeting on production of receipt of payment The prospective Bidder s attending the pre bid meeting will have to submit the photocopy of the receipt of payment made against tender fee to ERNET India 7 Response reply to Queries clarifications received within time frame as stated above shall be uploaded at CPP portal ERNET India website No reply in this regard shall be sent to individual bidders Bidders are advised to keep visiting CPP Portal ERNET India Website to keep track of updates notices during the complete tender process 2 Page 8 ERNET India may for any reason whether at its own initiative or in response to a clarification requested by prospec
63. ion of the tender 1 If the Bidder withdraws or amends impairs or derogates from the tender in any respect within the period of validity of bid 2 If the Bidder having been notified of the acceptance of his bid by the Owner during the period of its validity a If the Bidder fails to furnish the Performance Security for the due performance of the contract b Fails or refuses to accept execute the contract We name of the Bank having our Registered Office at and Corporate Head Office at hereinafter referred to as the Bank which expression shall unless repugnant to the context or meaning thereof include the successors administrators executors and assigns do hereby guarantee and undertake to pay at any time up to day month year including claim period an amount of Rs to the Owner within ten 10 calendar days from the date of receipt by us of your first written demand through hand delivery or registered A D Post or by speed post or by courier stating that Bidder has failed to perform its obligations under the Tender Aforesaid Payment will be made without any demur reservation contest recourse or protest and or without any reference to the Bidder Any such demand made by the Owner to the Bank shall be conclusive and binding notwithstanding any difference between the Owner and Bidder or any dispute pending before any court tribunal or any authority The Bank undertakes not to revoke this guarantee during its currency wit
64. ll SLA terms and conditions as specified in this tender and adherence to all aspects of fair trade practices in executing the purchase orders placed by ERNET India on behalf of its customer users In the event of an successful bidder s or the concerned division of successful bidder s is taken over bought over by another company all the obligations and execution responsibilities under the agreement with the ERNET India should be passed on for compliance by the new company in the negotiation for their transfer under intimation to ERNET If the name of the product is changed for describing substantially the same or more in a renamed form then all techno fiscal benefits agreed with respect to the original product shall be passed on to ERNET India and the obligations with ERNET India taken by the empanelled bidder s with respect to the product with the old name shall be passed on along with the product so renamed If any product which is declared end of life product by OEM before the delivery of equipments in this case the vendor s should supply replaced model or next higher model version of the product without additional cost viii In case vendor s fails to meet any of the service conditions and or found in breach of any ix x xi xii condition s of tender or supply order at any stage during the course of its service liability period ERNET India besides forfeiting any due payments and or Security Deposits may also debar an
65. mber of sites by maximum of 10 percent based on project requirements ERNET India may waive any minor infirmity or non conformity or irregularity in a bid or may seek any clarification on the bids if so desired The decision in this regard shall be taken by the concerned evaluation committees amp their decision will be final Any attempt of negotiation direct or indirect on the part of the bidder with the authority to whom he has submitted the tender or authority who is competent finally to accept it after he has submitted his tender or any endeavor to secure any interest for an actual or prospective bidder or to influence by any means the acceptance of a particular tender will render the tender liable to be excluded from consideration The decision of ERNET India in this regard will be final amp conclusive and no queries communication will be entertained in this regard 7IlPage 12 13 14 xvi The bidders will have to arrange for all the testing equipment and tools cables connectors extension boxes etc required for installation testing maintenance etc xvii ERNET India will have the right to reject the components equipment supplied if it does not comply with the specifications at any point of installation inspection xviii The bidders should give clause by clause compliance for the technical specification of the equipments in their technical bids Also give compliance of all the terms amp conditions as mentioned in the T
66. months from the date of expiry at the option of ERNET India In case successful bidder s fails to complete the delivery installation commissioning testing acceptance of the ordered systems items and training of nominated officials within specified period ERNET India reserves the right to forfeit invoke the Performance Security submitted by the vendor s This Performance Security will be released returned after successful completion of the respective period of vendor s service liability 2 years from the date of acceptance of the system as a whole and recovering the penalties if any No interest will be payable by ERNET India on the Performance Security DELIVERY AND INSTALLATION PERIOD i The schedule of delivery installation commissioning integration and testing is as follows For sub set I central Location 111Page ii iii a The order equipments should be delivered installed commissioned integrated with 25 of remote sites and tested along with imparting training to the remote site officials within 8 weeks from the date of placement of the purchase order for specified site s b Integration with 100 of remote sites and testing along with imparting training to the remote site officials should be completed within 20 weeks from the date of placement of the purchase order for specified site s c To achieve timely delivery integration the vendor has to work in close coordination with other vendor s being awarded th
67. n or external storage In case of external storage it should be provided with recording server 16 The system should support minimum 250 concurrent users for on demand or live webcast amp streaming 17 The system should support flexible recording capacity should support 15 concurrent recording ports on HD 720P 30 or more 18 The webcast of audio video along with H 239 data collaboration via streaming for higher scalability 2 5 Professional Video Conferencing End points Codec including camera microphone and speaker S No Description Complianc If yes give details e amp support Yes No documents amp its Reference Page No 1 Basic ITU standard Endpoint 2 Specific Features 3 Video Standards amp Protocols H 323 and SIP umbrella standards for IP based audio video Shall have ITU T H 323 H 263 H 264 AVC amp H 264 4 SVC Support for IP using standards based H 239 and BFCP 5 for presentation sharing Video Resolutions Standards 6 Should have support 1080p 720p SD amp CIF resolution 30 amp 60 fps Should support 16 9 aspect ratio 7 The VC Room system must support automatic firewall traversal g The VC Room System must display up to 16 sites in continuous presence layout Data Content Resolutions 9 Should support full HD content resolution up to 1080p resolution 10 HD camera 12 Support PAL PTZ Camera 13 1 3
68. nd or reject all bids at any time prior to award of work without thereby incurring any liability to the affected agencies on the grounds of such action taken by the ERNET India 21 Page 40 v vi vii Any default by the bidders in respect of tender terms amp conditions will lead to rejection of the bid amp forfeiture of EMD Security Deposit This Tender document is not transferrable Bidders are advised to study the tender document carefully Submission of bid shall be deemed to have been done after careful study and examination of the tender document with full understanding of its implications The response to this tender should be full and complete in all respects Incomplete or partial bids shall be rejected Bidders shall bear all costs associated with the preparation and submission of the bid including cost of presentation and demonstration for the purposes of clarification of the bid if so desired by ERNET India ERNET India shall in no event be responsible or liable for those costs regardless of the conduct or outcome of the bidding process In the event of breach of contract as may be referred in various clause of this tender ERNET reverses the right to withhold and or forfeit any due payments and or Security Deposits ERNET may also debar and blacklist the bidder s concerned for at least three years for further dealings with ERNET India and further initiate legal action as per rules laws applicable ACCEPTANCE TE
69. nd conditions of the tender We agree to abide by the terms and conditions of the tender if the contract is awarded to us We hereby offer to supply the goods detailed above or such portion thereof as you specify in the purchase order at the price quoted and agree to hold this offer open for acceptance for a period of 180 days from the date of opening of bid Bid security common for both the subsets for an amount equal to Rs 1 40 00 000 is enclosed in the form of Bank Draft Pay Order Bank Guarantee Signature and seal of Manufacturer Bidder 2015 49 Page ANNEXURE V A MODEL BANK GUARANTEE FORMAT FOR PERFORMANCE SECURITY To be stamped in accordance with stamp Act The non judicial stamp paper should be in the name of issuing Bank B G NO Date of issue Amount Rs Valid upto Claim Amount upto To ERNET India Jeevan Parkash Building 10th floor 25 KG Marg New Delhi 110 001 Dear Sirs In consideration of the ERNET India Department of Electronics amp Information Technology Ministry of Communications amp Information Technology hereinafter referred as the Owner which expression shall unless repugnant to the context or meaning thereof include its successors administrators and assigns having awarded to M s name constitution and address herein referred to as the Contractor which expression shall unless repugnant to the context of meaning thereof include its successors
70. nments ERNET India is also providing Internet amp other VPN access services to various Institutions universities colleges departments and organizations of central state govt In continuation ERNET India intends to implement smart virtual class room facilities in Govt owned controlled schools to be nominated by states in seven states of Himachal Pradesh Gujarat Rajasthan Tripura Andhra Pradesh Haryana and Tamil Nadu with the focus to improve the quality of education to students from remote rural part of the country The project is aimed at creating a technology enhanced classrooms that foster opportunities for teaching and learning by integrating various ICT equipments such as computers electronic white boards projectors specialized software interactive audio video systems etc 4 Sealed tenders are therefore invited from the reputed manufacturers or their authorized representatives for the supply Installation amp Commissioning of items as per Annexure I in conformity with Technical Specifications as per Annexure II Interested parties who wish to provide the required equipments services may collect Tender Document in person against a Demand Draft or Banker s Cheque of Rs 15 000 drawn in favour of ERNET India New Delhi from Shri R P Pandey Asstt Director Tech ERNET India 10th Floor Jeevan 1 Page Prakash Building 25 Kasturba Gandhi Marg New Delhi 110001 Ph 011 23765378 as per the schedule detailed belo
71. o be adopted by the ERNET India is indicative only and to provide the Bidders an idea of the evaluation process that the ERNET India may adopt However the ERNET India reserves the right to modify the evaluation process at any time during the Tender process without assigning any reason whatsoever and without any requirement of intimating the Bidders of any such change When deemed necessary during the evaluation process the ERNET India may seek clarifications or ask the Bidders to make Technical presentations demonstrations PoC on any aspect from any or all 15lPage iii iv v vi vii the Bidders However that would not entitle the Bidder to change or cause any change in the substance of the tender submitted or price quoted A duly constituted Technical Evaluation Committee TEC will first select eligible Bidders on the basis of eligibility criteria of this tender The Bids conforming to the eligibility criterion will be considered for further evaluation A duly constituted Technical Evaluation Committee TEC will shortlist Technical Bids on the basis of technical solution design conformity of technical specifications suitability of offered solution parameters and features offered vis vis tendered specifications requirements If required the short listed Bidders may be asked for a detailed technical presentation discussion on the solution and products offered in the bid Further TEC may ask the bidder to bring any s
72. o supply the goods detailed above or such portion thereof as you specify in the purchase order at the price quoted accepted and agree to hold this offer open for acceptance for a period of 180 days from the date of opening of bid Bid security common for both the subsets for an amount equal to Rs 1 40 00 000 is enclosed in the form of Bank Draft Pay Order Bank Guarantee Signature and seal of Manufacturer Bidder 2015 45 Page Annexure IV A FINANCIAL BID FOR SUBMISSION OF GROSS TOTAL VALUE FOR ITEMS AS AT ANNEXURE I Sub Set II To The Registrar amp CPO ERNET India Jeevan Parkash Building 10 floor 25 KG Marg CP New Delhi 110 001 Tender No Date of Opening 0 cece cee ee eee e ees We hereby certify that we are established firm of manufactures authorized agents of M s With factories at which are fitted with modern equipment and where the production methods quality control and testing of all materials and parts manufactured or used by us are open to inspection by the representative of ERNET India We hereby confirm that the Prices are quoted in Indian Rupees and indicated both in figures and words Price in words will prevail in the event of any mismatch Grand Total Value GTV of Annexure I Sub set II is Grand Total Value GTV i e value of cell marked as GTV of Annexure IV B in Rs Rupees in words We bidder hereby undertake and confirm that 1 Prices a
73. o the officer signing this enquiry should be submitted before due date and time All the covers should be clearly marked Bids for Supply Installation and Commissioning amp Integration of ICT Infrastructure for Virtual Classrooms teaching Please Note that Prices should not be indicated in the Technical Bid and should only be indicated in the Price Bid Bids should be valid for a minimum period of 180 days from the due date mentioned below In exceptional circumstances the ERNET India may request the Bidder s for an extension of the period of validity of the bid The request and the responses thereto shall be made in writing and transmitted through speed post registered post courier fax The validity of EMD shall also be required to be suitably extended Envelope should bear the inscription Bids for Supply Installation and Commissioning amp Integration of ICT Infrastructure for Virtual Classrooms teaching Tender Enquiry No EI D SP amp IoT 01 001 2015 Due Date amp Time for Bids submission 03 07 2015 at 3 00 P M Due Date amp Time for Opening of Bids 03 07 2015 at 3 30 P M The Bids must reach the undersigned on or before the due date i e on 03 07 2015 by 3 00 P M Bids received after the due date amp time will be rejected In the event of due date being a National or public or declared Holiday for Central Government offices the due date for above schedule activities will be the following working
74. of TDS and or WCT 2 Unit Prices are inclusive of Customs Excise Duty All items are quoted alongwith necessary accessories and softwares 4 Incase of any mismatch between the GTV quoted by lowest bidder at annexure III A amp III B the lowest of either will prevail Also in such a case if so required the item wise total will be reduced in the same ratio proportion as off reduction in GTV 5 All the equipment and components quoted have two years comprehensive warranty The comprehensive warranty includes on site warranty with parts spares 6 The quotation has been submitted for all items strictly as per the specifications and been given compliance in this regard 7 There are No deviations in the specifications as asked in the tender During warranty and AMC services will be provided directly to ERNET India and or its customers at sites 9 The support services for all the items will be available for 24 Hrs a day 7 days a week ee 48 Page 10 11 12 13 Dated All the prices are quoted in the format as above provided by ERNET India failing which the bid will be rejected out rightly Also any conditional Price Bid will be rejected It is hereby confirmed that we have understood the terms and conditions of the tender and have thoroughly examined specifications and are thoroughly aware of the nature of goods required and our offer is to supply goods strictly in accordance with the requirement and terms a
75. orrect and not meeting the prescribed value addition norms based on the assessment of an authority so nominated by the Department of Electronics Information Technology Government of India for the purpose of assessing the domestic value addition I will be disqualified from any Government tender for a period of 36 months In addition I will bear all costs of such an assessment That I have complied with all conditions referred to in the notification no eee eeeeeeeeeeeeees wherein preference to domestically manufactured electronic products in government procurement is provided and that the procuring authority is hereby authorized to forfeit and adjust my EMD and other security amount towards such assessment cost and I undertake to pay the balance if any forthwith I agree to maintain the following information in the company s record for a period of 8 years and shall make this available for verification to any statutory authorities 54 1Page i Name and details of the domestic manufacturer Registered office manufacturing unit location nature of legal entity ii Date on which this certificate is issued iii Electronic product for which the certificate has been produced iv Procuring agency to whom the certificate is furnished v Percentage of domestic value addition claimed vi Name and contact details of the unit of the manufacturer vii Sale price of the product viii Ex factory price of the product ix Freight insuran
76. per IEEE 802 1P on all ports 9 Switch should support DiffServ as per RFC 2474 RFC 2475 10 Switch should support QoS configuration on per switch port basis support four hardware queues per port Security Features 11 Switch should support MAC address based filters access control lists ACLs on all switch ports 12 Switch should support Port as well as VLAN based Filters ACLs 13 Switch should support RADIUS TACACS for access restriction and authentication 14 Secure Shell SSH Protocol HTTP and DoS protection 15 Should support DHCP snooping DHCP Option 82 Dynamic ARP Inspection DAD 16 Management Easy to Use Deployment and Control Features 17 Switch should have a console port with RS 232 Interface for configuration and diagnostic purposes 18 Switch should be SNMP manageable with support for SNMP Version 1 2 and 3 19 Switch should support TELNET and SSH Version 2 for Command Line Management 20 Switch should support 4 groups of embedded RMON history statistics alarm and events 21 Layer 2 trace route eases troubleshooting by identifying the physical path that a packet takes from source to destination Standards 22 Should be RoHS Compliant 23 Should support IEEE 802 1x support 24 Should support IEEE 802 3x full duplex on 1OBASE T and 100BASE TX ports 25 Should support IEEE 802 3u 10 BaseT 100 Base Tx 1000 Base Tx 351Page 2 8 Professional Desktop
77. project value and satisfactory work completion certificate from client for at least One similar project of value not less than Rs 28 Cr or Two similar projects of value not less than Rs 17 Cr each or Three similar projects of value not less than 12 Cr each Definition of similar work project Supply Installation amp Commissioning of ICT infrastructure project executed in last five financial years for any Govt Department Reputed Organizations Institutes University PSU The Bidder should have been in the business of ICT infrastructure implementation and integration related activities for at least past 5 years The Bidder shall submit the declaration duly signed and stamped by Bidder s authorized signatory regarding these along with the documentary proofs in the bid Copy of purchase orders should be submitted as a proof The bidder may be asked to present about and demonstrate the offered product s at a short notice of three days during the technical evaluation An undertaking confirming the same should be submitted in this respect The bidder should not have been barred or black listed by any of the departments organizations PSUs of the central state govt on the date of bid submission A self declaration certificate from the authorized signatory should be submitted viii The bidder should have an average of three years annual turnover of Rs 300 Crores in below ix x xi mentioned three financial years The Bidder should b
78. re F O R at End user site and include Installation Fixing Octroi and other such Govt Levies wherever applicable Payment will be subject to deduction of TDS and or WCT 2 Prices are inclusive of Customs Excise Duty All items quoted in Annexure IV B are inclusive of all necessary accessories and softwares charges 4 Price schedule as per the format of annexure IV B for item wise detailed break up is being submitted in a separate sealed cover and will only be opened if above quoted GTV is found to be lowest L1 5 Incase of any mismatch between the GTV quoted by lowest bidder at annexure IV A amp IV B the lowest of either will prevail 6 All the equipment and components quoted in Annexure IV B have two years comprehensive warranty The comprehensive warranty includes on site warranty with parts spares 7 All the prices are quoted in the format as above provided by ERNET India failing which the bid will be rejected out rightly Also any conditional Price Bid will be rejected 8 Itis hereby confirmed that we have understood the terms and conditions of the tender and have thoroughly examined specifications and are thoroughly aware of the nature of goods required and our offer is to supply goods strictly in accordance with the requirement and terms and conditions of the tender We agree to abide by the terms and conditions of the tender if the contract is awarded to us a 46 Page 9 We hereby offer to supply the goods spe
79. ry of material to check out formulate the implementation plan and should submit its post visit Detailed Implementation Plan DIP along with installation prerequisite based on individual site condition if any within one month of the issue of PO from ERNET India Establishment of Smart Virtual Class rooms with two way interactive facility through supply installation commissioning integration and comprehensive maintenance in 3500 schools across Seven states i e Himachal Pradesh Gujarat Rajasthan Tripura Andhra Pradesh Haryana and Tamil Nadu in conformity with Schedule of Requirement Annexure I Sub set II any sub items amp quantities Technical Specifications Annexure II and terms amp conditions of the tender The bidder will ensure to install the supplied systems and make it operational over the existing broadband Internet connection and provide warranty support for next 2 years Establishment of high end Smart Virtual Class rooms with two way interactive facility through supply installation commissioning integration and comprehensive maintenance in 50 DIET of Seven state Himachal Pradesh Gujarat Rajasthan Tripura Andhra Pradesh Haryana and Tamil Nadu in conformity with Schedule of Requirement Annexure I Sub set I any subset of items amp quantities Technical Specifications Annexure II and terms amp conditions of the tender The bidder will ensure to install the supplied systems and make it operational over the e
80. s b Further 20 Twenty percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on completion of delivery installation commissioning testing acceptance of the ordered systems items along with integration with central infra and training of nominated officials at 50 of the awarded sites c Further 20 Twenty percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on completion of delivery installation commissioning testing acceptance of the ordered systems items along with integration with central infra and training of nominated officials at 75 of the awarded sites d Further 20 Twenty percent payment of the value of purchase order after deducting all penalties if any shall be made by ERNET India on completion of delivery installation commissioning testing acceptance of the ordered systems items along with integration with central infra and training of nominated officials at 100 of the awarded sites e Balance 20 percent payment of the value of purchase order after deducting all penalties if any would be released in 8 equal installments on quarterly basis during the warranty period 2years upon successful completion of every quarter e Note All the above payments will be released subject to the condition that successful bidder s has submitted the Performance Security equivalent to 10 of the total
81. ss Built in IEEE 802 11 a b g n ac WLAN amp Connectivity Bluetooth VGA 1 Network RJ 45 1 USB Port 13 External I O Minimum 4 audio ports 1 HDMI port 1 ports Speaker jack 1 Multi card reader slot 1 amp Mic Jack 1 Compatible 14 Operating Microsoft Windows Systems Should be supplied with Preloaded latest 15 OS Windows OS with Microsoft Essential enabled 16 Battery life Minimum 4 hours 40lPage Input Power AC 220 240 Volts and 50 Hz with n Supply compatible power cable 18 Carrying Case Must provide with the Same Brand 19 Weight 2 2Kg or lesser weight 2 14 40 Full HD Display Screen S No Feature Description Compliance If yes give details Yes No amp support documents amp its Reference Page No 1 Size 40 inches 2 Display 1920 x 1080 Pixels Resolution 3 Screen Type LCD LED 4 Audio Output 10 10 watts 5 Input Ports RGB Mini D sub 15 PIN x 1 for connecting PC 6 DVI D In 24 1 PIN for More Laptop 7 RS 232C D Sub 9 PIN x 1 for Programming Input and Output 8 HDMI 2 9 Ethernet Port 10 Speaker Inbuilt Speakers with minimum 10 W x 2 11 Life Minimum Life span of 50000 Hrs 12 Contrast Ratio Minimum Native 3000 1 13 Aspect Ratio 16 9 14 Functions Auto Power off 15 Power Saver Mode 16 The Display should support Various types of mounting accessories amp should
82. t calls The Gatekeeper Call Control amp Management server must be supplied with 1 1 High availability redundant server The Gatekeeper call control must support registered users endpoints to support various authentication rules and policies and restrict access based on administrator 28 1Page privileges The Gatekeeper call control must support Direct Call Setup 10 The Gatekeeper call control must support control and monitoring of active conference 11 The Gatekeeper call control must must support option to generate logs for support activities 12 The Gatekeeper Call Control must support SNMP notifications 13 The Gatekeeper call control must must support load balancing between multiple MCUs registered to it 14 The Management server internal or external to Call control Gatekeeper should be able to register 5000 users from day one In case of external server it should be supplied with Gatekeeper Call control 15 The conference scheduling application must support resources and attendee availability check and conflict notifications 16 The management server must support personalized virtual conference meeting rooms Virtual rooms can be protected by conference PIN and moderator PIN so that before the moderator enters participants are placed in a waiting room 17 The management application must provide the VC admin with the ability
83. tary proof should be submitted ii In order to ensure proven ness of the offered equipments OEM s of teaching aid equipments i e Electronic Whiteboard UPS PC amp Projector being quoted offered in the tender should have implemented a single order of 200 quantity of each equipment w r t individual OEMs and a cumulative installations base of 2000 quantity of each equipment by respective OEM in India in last 3 years in some Govt Department Reputed Organizations Institutes University PSU Relevant documentary proof should be submitted iii OEM for video conferencing equipment being quoted offered in the tender should have implemented a single order of 100 port MCU licenses and a cumulative installation base of atleast 1000 end points and 1000 MCU ports licenses in India in last 3 years in some Govt Department Reputed Organizations Institutes University PSU Relevant documentary proof should be submitted iv Keeping in view the project requirements and SLA adherence of the project by the bidder system integrator OEM s must have spares depots in the India with local logistics support in every project state and adequate spares for the equipment supplied This is to ensure immediate delivery of spares parts The bidder should furnish the details of the physical address and telephone number s of the Spares Depot s The Bidders are requested to furnish documents to establish their eligibility for each of the above clauses Relevant portions
84. te an ad hoc conference from desktop by going to a Web portal page and entering a conference ID Accessing this web portal must be possible from all major web browsers Internet Explorer Firefox Google Chrome or Safari 50 Alternatively a user must also be able to schedule a conference from Microsoft Outlook or IBM Lotus Notes 51 The desktop client should be able to send guest link to guest participants to join from web browser itself 2 2 Gatekeeper Call Control amp User Management Server S No Description Compliance Yes No If yes give details amp support documents amp its Reference Page No The comprehensive solution shall include rack mountable server for call control Gatekeeper and management The Call Control Gatekeeper must support H 264 AVC H 264 SVC ITU T protocol recommendations including all functions of Gatekeeper call control server The Gatekeeper Call Control must support registration of all desktop amp conference endpoints through username and password or via unique number name alias E 164 ID using SIP amp H 323 The Gatekeeper Call control must support fully Web based access for management administration and configuration of registered users The Gatekeeper Call control must support bandwidth management by creating groups of different registered users The Gatekeeper Call control should be able to support up to 280 concurren
85. tive bidders modify the Tender Document by an amendment The same will be posted on CPP ERNET India s website 10 PROJECT BRIEF Aim of the project is of Setting up of smart virtual class room facilities in 3500 Govt owned controlled schools plus 50 DIET locations in Seven pilot states of Himachal Pradesh Gujarat Rajasthan Tripura Andhra Pradesh Haryana and Tamil Nadu with the focus to improve the quality of education to students from remote rural part of the country The project is aimed at creating a technology enhanced classrooms that foster opportunities for teaching and learning by integrating learning technology such as computers electronic white boards projectors specialized software interactive audio video systems etc Out of the total targeted project sites i e 50 DIETs and 3500 schools in seven states it is envisaged that in Phase I of the project a suitable number of DIET along with its corresponding schools selected based on availability of raw power Internet connectivity etc will be picked from every state for implementation of project The project will enable the school teachers to reach at far locations without physical presence and on the other hand enable availability of expert faculty District Institute of Education amp Training DIET Block Institute of Education amp Training BIET locations in a district block will act as a mentor where high professional quality equipment will be installed
86. tly or using external hardware to be supplied with MCU The Proposed solutions shall be able to connect 50 endpoints specification available at Annexure II clause 2 5 on HD directly or using external hardware to be supplied with MCU These endpoints can be of any make OEM supporting ITU standards H 264 AVC H 264 SVC H 323 The supported mediums should be IP v4 and IP v6 ready on day one MCU Proposed solution must have intelligent built in capability for dynamic bandwidth resolution matching to give each user an experience for his available bandwidth 25 Page MCU Features 10 The MCU shall have aspect ratio of 16 9 The MCU should support bit rate 512kbps to 6 mbps per port 11 The MCU shall have user management over web interface by implementing strong password displaying login records implementing maximum no of concurrent user sessions and user session timeout etc 12 Dynamic Automatic Flexible CP layout adjustment It should display site names for each participants connected in Continuous presence call 13 The Proposed Solution must have integration with Microsoft Outlook or similar email client so that training can be scheduled 14 The Proposed solution should be able to register with management and call control server gatekeeper for centralized directory address book Conferences amp Scheduling 15 The MCU should have an option for virtual
87. to be taken back and replaced by good items forthwith at the cost of the vendor No payment will be made for rejected items viii The equipments supplied should work under the specified solution design It shall be the exclusive responsibility of the vendor s supplying the equipments to provide appropriate device drivers and solutions for these system software platforms Yours faithfully Registrar amp CPO ERNET India 22 Page Annexure I BILL OF MATERIAL amp TECHNICAL SPECIFICATIONS 1 Bill of Material SUB SET I S No Specification Description Quantity Nos available at Clause No Infra to be Supplied at Central location ERNET India Location in Delhi No of sites 1 1 2 1 High Definition Multipoint Control Unit HD MCU in High 1 Availability 1 1 with 3500 Software based Video Conferencing Desktop Clients 2 2 2 Gatekeeper Call Control amp User Registration Server and 1 application for scheduling and management of Classes 3 2 3 Firewall Traversal 1 4 2 6 Computer Server 1 5 2 7 Ethernet Switch 1 6 2 4 Recording amp Streaming Solution 1 7 2 13 Management Console Laptop 2 8 25 Professional Video Conferencing End points Codec 1 including camera microphone and speaker 9 2 14 40 Full HD Display screen 1 10 Any other additional item s to complete the scope of work As per requirement 11 AMC for 3 years for line items 01 to 10 above on per year 1 basis after the
88. ts amp its Reference Page No 1 Rating 1 KVA 2 Technology IGBT based True Online 3 Input System Single Phase amp Earth Ground 4 Input Voltage Range 110 280 VAC Load Dependent 5 100 load gt 176VAC 80 load gt 154VAC 6 70 load gt 132VAC 50 load gt 110VAC 7 Input 45 Hz 60 Hz 381Page Frequency 8 Power Factor gt 0 97 over entire range 9 Output System Single Phase amp Earth Ground 10 Rated Voltage 220 230 240 VAC 11 Output 50 Hz 0 2 Hz Frequency 12 Output 1 or lower Voltage Regulation 13 THDi lt 3 THD Non Linear Load 14 Overload Inverter Mode 105 130 to bypass after Capacity 1 min 150 to bypass after 30 secs 15 Battery Mode 105 130 shutdown after 10 secs 150 shutdown after 5 secs 16 Efficiency 85 or Higher Battery amp Mains Mode 17 Crest Factor 3 1 or better 18 Batteries 12 VS Voltage 19 Battery Sealed Maintenance Free Batteries 20 Interface SNMP Port s 21 LCD Display Information for Load Battery Input Output and Operating Mode 22 Audible Actively Audible alarm for Utility Failed Alarm Battery Low Overload Condition 23 Noise Level lt 45dB 24 Operations 0 40 C Temp 25 Relative 0 95 Humidity Non Condensing Humidity 26 Operating 3 000 Meters Elevation 27 Certification ISO 9001 14001 CE EMC Safety
89. uch a case the tender process will stands cancelled xiv The connectivity available at project sites schools will probably be an Internet broadband link and accordingly the bidder must ensure themselves that the Video conferencing solution offered by them should be capable to conduct smooth HD video calls through available connectivity During technical 14 1Page XV xvi evaluation ERNET India reserves the right to ask the bidder s for conducting a proof of concept PoC on the similar type of environment and may declare the equipment solution as technically viable or non viable A detailed Bill of Material as in Annexure I has been prepared as per the defined scope of work amp enclosed herewith However it is the bidder s responsibility to see the completeness of the solution and if required bidder may quote for additional items equipments to complete the proposed solution design After the complete system has been installed by bidder s it is the responsibility of bidder to get the complete system being vetted by the respective OEM before final acceptance from ERNET India side and OEM will issue a certificate to be addressed to ERNET India by verifying the complete system in operation xvii The hardware specifications provided in the tender is the minimum required and bidder may quote for higher specifications to optimize as per their solution requirements xviii Vendor of sub set I have to station two resident engine
90. ult or breach in discharging obligations under this tender by the selected bidder s while rendering services supplies to ERNET India or its customers shall invite all or any actions sanctions as the case may be including forfeiture of security deposit invocation of performance guarantee stipulated in this tender document ii The decision of ERNET India arrived at as above will be final and no representation of any kind will be entertained on the above Any attempt by any Bidder to bring pressure of any kind may disqualify the Bidder for the present tender and the Bidder may also be liable to be debarred from bidding for ERNET India tenders in future for a period of at least three years iii Any conditions mentioned in their tender bids by the bidders which are not in conformity to the conditions set forth in the tender will not be accepted by ERNET India All the terms and conditions for the supply testing and acceptance payment terms penalty etc will be as those mentioned herein and no change in the terms and conditions set by the bidders will be acceptable Alterations if any in the tender bid should be attested properly by the bidders failing which the bid will be rejected iv ERNET India reserves the right to modify and amend any of the above stipulated condition criterion depending upon Project priorities vis a vis urgent commitments ERNET India also reserves the right to accept reject any bid to cancel abort tender process a
91. ute terminate conference secure unsecure lock and unlock conference 29 Video Encoding Resolution and Presentation have 30 Shall support H 263 H 264 H 264 SVC H 264 AVC 31 Support for IP using standards based H 239 BFCP over SIP for data sharing Network and security 32 MCU shall have AES encryption with an option to enable or disable it 33 Proposed Infrastructure Solution should be from same OEM to avoid any interoperability issues 34 MCU must have AC Voltage range 100 240 VAC with 50 Hz and should have redundant dual power supply Desktop Client 35 The Desktop Client must be centrally deployed and managed It must be automatically installed via a downloadable via Web URL The desktop client should support major operating system like windows amp Mac The Proposed solution should be provided with 3500 desktop clients for remote class rooms 36 The administrator can require Desktop clients to authenticate in order to participate to a meeting should support LDAP integration for user authentication 37 The desktop client should support automatic NAT firewall traversal for secure connectivity over internet 38 The client must adapt to the available bandwidth automatically at the start of each call The client must also react and adapt to any available bandwidth changes during the call 39 A contact list allowing users to organize their
92. w 1 Issue Sale of Tender 04 06 15 to 15 06 15 between Document 11 00 AM to 4 00 PM 2 Receipt of Queries Up to 12 06 15 by 11 00 AM Queries after above date will not be entertained in any circumstances 3 15 06 15 03 00 PM onwards at Pre bid meeting ERNET India 10th Floor Jeevan Prakash Building 25 Kasturba Gandhi Marg New Delhi 110001 4 Response to Queries By 24 06 15 on CPP Portal ERNET India Website only 5 Receipt of Bids Upto 03 07 15 by 3 00 PM at ERNET India 10th Floor Jeevan Prakash Building 25 Kasturba Gandhi Marg New Delhi 110001 6 Opening of Bids 03 07 15 3 30 PM at above ERNET India office Note 1 The Tender Document can also be downloaded from CPP portal ERNET India Web site In such case an amount of Rs 15 000 in the form of Demand Draft Banker s cheque drawn in favour of ERNET India would be required to be furnished along with the Part I of the bid Note 2 Bidders should note that this is a critical project with pre specified time lines and accordingly any query related to any terms and conditions of the tender should be strictly submitted in person to undersigned at ERNET India as per above schedule details and ERNET will not accept any query from any prospective bidders beyond the last date of query submission 5 Any inquiries regarding clarification interpretation contents in connection with this Tender should be sent only
93. xisting broadband Internet connection and provide warranty support for next 2 years Establishment of central site at Delhi NCR for Hosting MCU and Recording Streaming Solution Including MCU along with soft client licenses and its installations integration amp testing at 3500 schools across 07 states Recording Streaming server PMIS Scheduling software etc as detailed in Annexure I Sub set I Online management of class schedules through scheduling software along with generation of various MIS based reports as per requirement The indicative requirement for reports are generation of report on numbers of classes held for any specific subject in any specified period of time number of students based on inputs feed of class coordinator attended any all subject classes during any specified period and other associated reports through application customization All the data in the stated reports should be available state DIET combination of states wise The scope of work for central site also includes development of project portal to be accessed over the internet from external world The portal should have the links for redirection to 171Page 28 recording content created in project and also for any external course content available over the internet vi The bidder s shall deliver and implement the system in conjunction with a set of best practices guidelines amp industry standards for delivery of classes through virtual cl

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