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HP EliteBook 8560w Mobile Workstation

1. Remove the audio USB 3 0 board 1 2 Turn the computer right side up with the front toward you Remove the three Torx 9M2 5x4 0 screws 1 that secure the audio USB 3 0 board to the system board Component replacement procedures 91 3 Disconnect the audio USB 3 0 board 2 from the system board by lifting it out at an angle Reverse this procedure to install the modem module 92 Chapter4 Removal and replacement procedures Speakers Description Spare part number Speaker 652669 001 Before removing the speakers follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components Hard drive see Hard drive on page 57 a b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g Pro
2. Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the optical drive see Optical drive on page 62 Remove the keyboard 1 2 5 Turn the computer upside down with the rear toward you Loosen the three Phillips captive spring loaded screws 1 that secure the keyboard to the computer Open the computer and turn it on its side Insert a finger into the finger hole 1 and press on the keyboard until it disengages from the base enclosure EY NOTE The center of the keyboard is the release point If the keyboard does not easily disengage press on the keyboard through the opening in the optical drive area 2 Turn the opened computer right side up with the front toward you 64 Chapter 4 Removal and replacement procedures 6 Liftthe rear edge of the keyboard and then rotate the keyboard 3 forward until it rests upside down on top of the TouchPad 7 Release the ZIF connector for the keyboard cable 1 and then disconnect the cable from the system board 2 8
3. 491683 011 Power cord for use in Australia 3 prong 491683 021 Power cord for use in Europe the Middle East and Africa 3 prong 491683 031 Power cord for use in the United Kingdom and Singapore 3 prong 491683 061 Power cord for use in Italy 3 prong 491683 081 Power cord for use in Denmark 3 prong 491683 111 Power cord for use in Switzerland 3 prong 491683 201 Power cord for use in Thailand 3 prong 491683 202 Power cord for use in Brazil 3 prong 3 prong 491683 291 Power cord for use in Japan 3 prong 491683 AA1 Power cord for use in the People s Republic of China 3 prong 491683 AB1 Power cord for use in Taiwan 3 prong 491683 AD1 Power cord for use in South Korea 3 prong 491683 AR1 Power cord for use in South Africa 3 prong 491683 BB1 Power cord for use in Israel 3 prong Sequential part number listing 33 Spare part number 491683 D01 537921 001 572511 001 Description Power cord for use in Argentina 3 prong Bluetooth module Intel Centrino Ultimate N 6300 802 11 3x3 a g n WiFi Adapter 621565 001 2 GB memory module PC3 10600 1333 MHz DDR3 621569 001 4 GB memory module PC3 10600 1333 MHz DDR3 626978 001 320 GB 7200 rpm hard drive Self Encrypting includes hard drive bracket and screws 628824 001 56k v 92 MDC data fax modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the
4. 9 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the display assembly 1 Position the computer right side up with the front toward you 2 Remove the WLAN and WWAN antenna cables from the routing channel in the base enclosure 1 Remove the tape that covers the cables 2 Thread the WLAN and WWAN antenna cables through the hole 3 and then back up underneath the system board 4 gt a 116 Chapter 4 Removal and replacement procedures 5 Remove the tape from along the back edge of the system board 4 CAUTION Support the display assembly when removing the display screws in the following steps Failure to support the display assembly can result in damage to the assembly and other components 6 Remove the three Torx 9M2 5x6 0 screws 1 from the left hinge bracket and lower right hinge bracket 7 Remove the Torx 9M2 5x4 0 screw 2 from the upper right hinge bracket Position the computer with the back toward you 9 Remove the four Torx 9M2 5x5 5 screws 1 on the back of each hinge 10 Remove the four Torx 9M2 5x3 5 screws 2 that secure the logo nameplate to the base enclosure Component replacement procedures 117 11 Lift the display assembly 3 straight up from the base enclosure and remove it 12 Ifi
5. RJ 11 jack cover illustrated 28 RJ 45 network jack identifying 14 RJ 45 connector cable removal 100 RTC battery removal 50 spare part number 35 50 Rubber Kit spare part number 35 S SATA Serial Advanced Technology Attachment devices 126 AHCI Advanced Host Controller Interface 126 IDE Integrated Drive Electronics 126 Screw Kit spare part number 32 35 SD Card blank illustrated 28 Secondary Battery Fast Charge 127 security cable slot identifying 14 Security menu 125 always prompt for HP SpareKey enrollment 125 Automatic DriveLock 125 change password 125 Disk Sanitizer 125 DriveLock 125 fingerprint reader reset 125 HP Sparekey 125 HP Sparekey enrollment 125 password policy 125 set up BIOS administrator password 125 System IDs 125 security product description 5 service access cover removal 47 spare part number 35 47 service access cover latch removal 107 service considerations 39 service tag 19 44 serviceability product description 6 set security level 129 setup utility File menu 124 navigating and selecting 122 restoring factory settings 123 Security menu 125 System Configuration menu 126 SIM slot identifying 17 SIM removal 46 slots ExpressCard 14 security cable 14 smart card bracket spare part number 38 smart card reader identifying 13 removal 60 spare part number 35 60 solid state drive spare part number 25 30 38 57 speakers identifying 12 removal 93 spare part number 2
6. grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 145 9 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display ZN WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result
7. 2 Select Start gt All Programs gt Maintenance gt Backup and Restore Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this g
8. 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Keyboard see Keyboard on page 64 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 66 Chapter 4 Removal and replacement procedures 2 Remove the memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a primary memory module Component replacement procedures 67 Top cover The top covers include TouchPad button and bracket Description Spare part number For use on computer models with a fingerprint reader 652652 001 For use on computer models without a fingerprint reader 652653 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the batt
9. 7 HP EliteBook 8560w Mobile Workstation Maintenance and Service Guide Copyright 2011 Hewlett Packard Development Company L P AMD is a trademark of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Core and Centrino are trademarks of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition May 2011 Document Part Number 648073 001 Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation
10. Dual Layer HD DVD RW Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 133 Applicable disc Read Write Access time cD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1X BD R read 4 500 KB sec 1X BD RE read 4 500 KB sec Transfer mode Multiword DMA Mode Blu ray Disc ROM Combo Drive Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM BD ROM BD R BD RE CD R CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time cD DVD BD ROM Random lt 190 ms lt 190 ms lt 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 8X DVD 134 Chapter 6 Specifications 3 600 KB sec 10 800 KB sec Applicable disc Read Write 16X CD R 2 400 KB sec 10X CD RW 1 500 KB sec 8X DVD R 10 800 KB sec 8X DVD RW 10 800 KB sec 8X DVD R 10 800 KB sec 6X DVD R
11. If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 41 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use tr
12. Release the ZIF connector for the pointing stick cable 3 and then disconnect the cable from the system board 4 9 Remove the keyboard 5 Reverse this procedure to install the keyboard Component replacement procedures 65 Primary memory module E NOTE Primary memory is installed under the keyboard A computer having a system board with spare part number 652637 001 or 656213 001 has two memory slots primary memory slots When adding or replacing memory modules slot 1 must be populated before slot 2 is populated A computer having a system board with spare part number 652638 001 or 656214 001 has four memory slots expansion memory slots on the bottom of the computer and the primary memory slots under the keyboard Slot 2 cannot be populated if slot 1 is not populated Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page
13. SIM 2 from the SIM slot Reverse this procedure to install the SIM 46 Chapter4 Removal and replacement procedures Service access cover Description Spare part number Service access cover 652648 001 Before removing the service access cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer ad Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the service access cover 1 Position the computer upside down with the front of the computer toward you Slide the service access cover release latch to the left 1 Slide the service access cover toward you 2 p ox Remove the service access cover 3 Component replacement procedures 47 Expansion memory modules E NOTE Expansion memory slots are located in a compartment on the bottom of the computer A computer having a system board with spare part number 652637 001 or 656213 001 has two memory module slots which are called primary memory slots in this MSG When you add or replace memory modules slot 1 must be populated before slot 2 is populated A computer having a system board with spare part num
14. Teader jess eee o stadia de o ad iadae 60 Opticalldrive A O 62 Keyboard uusin niise ii EE oea tE oei a a Teana eats canadienne RA AE neei E AEE otira diets 64 Primary Memory Module Siir E E r 66 TAPIA a ria geen da A e o a 68 Power button board ii a ee 71 Function button Board at a eae aed 73 Fingerprint reader DO ii 75 TouchPad button boards iii ita 77 WO DOANE EPEE AES EE E E E E A EE A EEE EE 79 Video card fan heat sink assembly oooonnocccccnnnnococcccnnnononcccnnn nano cncnnn nano nn cnn narrar 81 Processor heat SInk iii A alee ee 83 GraphicsS Card EEEE teen nities as ott die enol att ee dada hed okies fel baled eu Mets tee dae 85 PIOCESSOMj ices an 87 Modem module mo riiin A eh eee 89 Audio USB 3 0 DOard nt tacit iat tae ack shat italia aed teats eo eet tee eet ek 91 SPCAKerS 5 ose ETE ETTE a a al tae E 93 ExpressCard USB 2 0 assembly 00 0 eee eect eeenee etree eeeeaaeeeeeeeeeeaaaaeeeeeeeeecaaeeeeeseeeaaas 96 Northbridge chip heat Sink orrara an dt 98 RJ 45 connector Cable ccc ccc ccece eee ee cece ee ececeeaaeaaecaecaeeeeeeeeeeeeeeeeeeeteeseeseeeesescecsansaeeaeeees 100 Power connector Cable iniciei aiie ese e a raaa a a E eE i 102 systentiboard aie a OR 103 RJ 11 connector Cable i a a a a A aa aa e aai 105 Service access cover latch ccccccecceececeecacceecceeeeeeeeeeeeeeee ee eaaeeeaceasansaneaecaeeneeeaeeeees 107 Battery latch ii aaa 109 Security Oc oia 111 Display panel imc cocoa dd dida eiaa d
15. The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Mo ixcnacs in shiavaasonensunadeiasanrasssneiyanaqaoeeusis E 1 2 External component identification sexsi sicccsasaneevigssaaarsseczeseeinvecsssanavusevsvsaadsonncseseeaivorsyssauxbepvayavadasseaysaeennpeegsvaneee 7 NN 7 A NS 7 A O A S A T 8 Buttons and fingerprint reader ssisessrasaiiiarirennidinnnn kanadia RRAN ANNEE EEANN NE AARNA EARRANN 9 OVS E A EE E van T E T N T N T E E O 11 FROMM COOP iaa 12 RION aena A aaa 13 E PE A 14 Dile rod o ios 15 Rean mieso a a a aa a E tues steaneaitnaats 16 BOWO eae cc Sea alee fates ces AA da A A ARAS Ea aN 17 3 Illustrated Parts catalog icon nna naina NENANA ENEA NN Da ARENAN ia 19 CONICO HAG reai a E A AEA 19 Computer major components eee eee eeeeeeeeeeeeenee eee ce eee eeeee eee c dee caaaaaeaeeaeeeeeeeeeeeeeeeseesenececceaaeeeeenetes 20 Display COMPONEN A A aa 26 Plastic italia 28 e E ESE EE E A E E 29 Mass storage devICES onecccrnicdnt ainainen AENEA EEEE EEE 30 Miscellanedus Parts iii a a aaraa a aaa aa aaa a aaa 31 Sequential part number listing oooooonccnnnninnnonconconcnnncnnnnnncnnnnnnnnnnnonnnnnnnnnnnnnnn rn nana nr nn nn n nn cnn rn 33 4 Removal and replacement procedures cecceeceeeeeeeeeeeeeeeeeeneeeeece
16. This chapter provides removal and replacement procedures There are as many as 95 screws and screw locks in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Product 20900004909 Ill MMM INT MNT e Product name 1 This is the product name affixed to the front of the computer e Serial number 2 This alphanumeric identifier is unique to each product e Product part number 3 This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty 4 This number describes the duration in years of the warranty period for the computer 44 Chapter4 Removal and replacement procedures Battery Description Spare part number 8 cell 83 Wh Li ion battery 632427 001 8 cell 75 Wh Li ion battery 632425 001 9 cell 73 Wh Li ion extended life battery 634089 001 9 cell 100 Wh Li ion ultra capacity extended life battery 634087 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then s
17. TouchPad button Functions like the center button on an external mouse 7 Left TouchPad button Functions like the left button on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the screen 9 TouchPad on off button Turns the TouchPad on and off Top Lights Component Description 1 TouchPad on off light e Off The TouchPad is on e Amber The TouchPad is off 2 Caps lock light On Caps lock is on 3 d Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer is off or in Hibernation 4 Num lock light On Num lock is on NOTE When the num lock light is on the numeric functions on the integrated numeric keypad are available 5 i i Wireless light e White An integrated wireless device such as a I wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 6 a a Mute light e Amber Computer sound is off e White Computer sound is on 7 QuickWeb light e On The computer is on e Off The computer is off or in Hibernation NOTE For more information refer to HP QuickWeb in this guide and to the HP QuickWeb software Help 8 E Calculator light e On The Windows calculator function is on e Blinking When the calculator button is pressed the light blinks 4 times and then the Windows calculator opens 8 Chapter 2 External co
18. are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the I O board 1 Position the computer right side up with the front toward you Remove the Phillips M2 5x9 0 screw 1 that secures the I O board to the base enclosure Remove the two Torx 9M2 5x3 0 screws 2 that secure the I O board to the base enclosure Pp Lift and remove the I O board from the base enclosure 3 uy Component replacement procedures 79 Reverse this procedure to install the I O board 80 Chapter4 Removal and replacement procedures Video card fan heat sink assembly Description Spare part number Video card fan heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIA 652675 001 Quadro 1000M graphics cards Video card fan heat sink assembly for use in computers with NVIDIA Quadro 2000M graphics
19. at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions PYNOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu 122 Chapter 5 Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Eyf NOT
20. board follow these steps 1 v N gt pm S Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the TouchPad button board 1 2 e Position the top cover upside down with the front toward you Release the ZIF connector 1 for the TouchPad button board cable and then disconnect the cable 2 Remove the four Torx 9M2 5x4 0 screws 3 that secure the TouchPad button board to the top cover Component replacement procedures 77 4 Lift the TouchPad button board 4 from the top cover Reverse this procedure to install the TouchPad button board 78 Chapter 4 Removal and replacement procedures 1 O board Description Spare part number I O board 652670 001 Before removing the I O board follow these steps 1 Shut down the computer If you
21. designed with a notch 6 to prevent incorrect insertion Reverse this procedure to install the WLAN module 52 Chapter 4 Removal and replacement procedures WWAN module A CAUTION The WWAN module and the WLAN module are not interchangeable Description Spare part number HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP It2510 EV DO LTE Mobile Broadband Module requires Long Term Evolution panel 634513 001 Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer p Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 Remove the WWAN module 1 Position the computer right side up with front toward you 2 Disconnect the WWAN antenna cables 1 and 2 from the terminals on the WWAN module Ex NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal 3 Remove the two Phillips M2 5x3 0 screws 3
22. fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g System board see System board on page 103 h RJ 11 connector cable see RJ 11 connector cable on page 105 i Service access cover latch see Service access cover latch on page 107 Remove the battery latch 1 Position the computer right side up with the front toward you ZN CAUTION Ensure that the spring 1 remains intact while removing the battery latch 2 Remove the two Phillips M2 0x2 0 screws 2 that secure the battery latch to the base enclosure Component replacement procedures 109 3 Remove the battery latch from the base enclosure 3 Reverse this procedure to install the battery latch 110 Chapter 4 Removal and replacement procedures Security lock Ef NOTE The security lock is included with the base enclosure assembly spare part number 652649 001 Before removing the security lock follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the serv
23. image The image includes the Windows operating system and software programs installed at the factory NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps Windows Vista 141 ZA CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If poss
24. in damage to display components The only components intended for recycling purposes are the LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Oo Ex NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 146 Chapter 9 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 147 4 Disconnect all display panel
25. part number 116 display bezel removal 113 spare part number 26 34 display board spare part number 37 display cable kit spare part number 26 34 display cable kit spare part number 38 display component recycling 146 display components spare part number 26 display enclosure spare part number 27 34 35 display hinge covers spare part number 35 display hinges spare part number 26 35 display latch button illustrated 28 display latch kit spare part number 35 display panel product description 1 removal 113 spare part number 113 display panel support kit spare part number 38 display release latch 12 display specifications 131 DisplayPort identifying 14 docking connector identifying 17 docking support product description 4 drive light 12 DriveLock password 125 DriveLock automatic 125 drives boot order 126 preventing damage 40 DVD ROM Drive precautions 40 21 38 26 38 removal 62 spare part number 62 specifications 135 DVD RW and CD RW SuperMulti DL Combo Drive precautions 40 removal 62 spare part number 62 25 30 38 25 30 38 E electrostatic discharge 41 eSATA USB 2 0 combo port identifying 14 esc key identifying 11 Ethernet product description 3 Execution Disable 126 expansion memory module removal 48 spare part number 48 ExpressCard blank illustrated 28 ExpressCard board spare part number 35 ExpressCard slot identifying 14 ExpressCard USB 2 0 assembly removal 96 s
26. personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences 136 Chapter 7 Backup and recovery To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fntprt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps E NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer A
27. screw e Phillips M2 5x3 0 screw e Phillips M2 0x3 0 screw e Black Phillips M2 5x6 0 screw e Black Phillips M2 0x5 0 screw e HM2 5x6 0 hex screw lock e Torx 8M2 5x7 0 screw e Torx8M2 5x8 0 screw e Torx 8M2 0x8 0 screw e Torx8M2 5x6 0 screw 1 0 board includes cable 652670 001 32 Chapter 3 Illustrated parts catalog Sequential part number listing Spare part Description number 490371 001 Power cord for use in North America 3 pin 490371 011 Power cord for use in Australia 3 pin 490371 021 Power cord for use in Europe the Middle East and Africa 3 pin 490371 031 Power cord for use in the United Kingdom and Singapore 3 pin 490371 061 Power cord for use in Italy 3 pin 490371 081 Power cord for use in Denmark 3 pin 490371 111 Power cord for use in Switzerland 3 pin 490371 201 Power cord for use in Thailand 3 pin 490371 202 Power cord for use in Brazil 3 pin 490371 291 Power cord for use in Japan 3 pin 490371 AA1 Power cord for use in the People s Republic of China 3 pin 490371 AB1 Power cord for use in Taiwan 3 pin 490371 AD1 Power cord for use in South Korea 3 pin 490371 AR1 Power cord for use in South Africa 3 pin 490371 BB1 Power cord for use in Israel 3 pin 490371 D01 Power cord for use in Argentina 3 pin 490371 D61 Power cord for use in India 3 pin 491683 001 Power cord for use in North America 3 prong
28. that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 53 4 Remove the WWAN module 4 by pulling the module away from the slot at an angle Ex NOTE WWAN modules are designed with a notch 5 to prevent incorrect insertion lt na Reverse this procedure to install the WWAN module 54 Chapter 4 Removal and replacement procedures Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 9 oN 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the Bluetooth module Pm PF YN os Position the computer upside down with the front towar
29. the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the hard drive see Hard drive on page 57 Remove the smart card reader A 2 If you need to replace the smart card reader door close the door 1 Open the zero insertion force ZIF connector for the smart card reader cable 2 and then disconnect the cable from the system board 3 Chapter 4 Removal and replacement procedures 3 Reopen the door 1 and then lift the smart card reader door straight up from the computer 2 4 If itis necessary to replace the smart card reader remove the two Phillips M2 0x3 0 screws 1 that secure the smart card reader to the smart card reader door 5 Slide the smart card reader out of the smart card reader door 2 while allowing the cable to slide out of the door guide 3 T 9 Reverse this procedure to reassemble and install the smart card reader Component replacement procedures 61 Optical drive Ex NOTE All optical drive spare part kits include an optical drive bezel Description Spare part number DVD ROM Drive 653019 001 DVD RW and CD RW SuperMulti DL Combo Drive 653020 001 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 653021 001 Blu ray Disc R RE DVD RW SuperMulti DL Drive 653022 001 Before removing the optical drive follow these steps 1 5 6 Shut dow
30. the ExpressCard USB 2 0 assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b 9 2 9 g h j Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Processor see Processor on page 87 Modem module see Modem module on page 89 Audio USB 3 0 board see Audio USB 3 0 board on page 91 speakers see Speakers on page 93 Remove the ExpressCard USB 2 0 assembly 1 2 3 Position the computer right side up with the front toward you Remove the SD and CFast slot protective inserts 1 Remove the three Torx 9M2 5x4 0 screws 2 that secure the assembly to the system board 96 Chapter4 Removal and replacement procedures 4 Lift the asse
31. tray load optical drives e DVD ROM Drive e DVD RW and CD RW SuperMulti Double Layer DL Drive e Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive e Blu ray Disc R RE DVD RW SuperMulti DL Drive Category Description Supports No Drive option Microphone Integrated dual array microphone Audio HD Audio w SRS Premium Sound Stereo speakers Webcam Integrated webcam 720p HD Modem 56K V 92 MDC data fax modem Modem cable not included Supports No Modem option Ethernet Intel 82579LM 10 100 1000 network interface card NIC with AMT S3 54 S5 wake on LAN NIC power down technology Ethernet cable not included Wireless Integrated WLAN options by way of wireless module Intel Centrino Advanced N 6205 802 11a b g n 2 x 2 e Intel Centrino Ultimate N 6300 802 11a g n 3x3 e Atheros 802 11a g n 3x3 Three WLAN antennas built into display assembly Supports no WLAN option Integrated WWAN options by way of wireless module e HP un2430 EV DO HSPA Mobile Broadband Module supporting GPS After Market Option available e HP hs2340 HSPA Mobile Broadband Module supporting GPS After Market Option not available e HP It2510 EV DO LTE Mobile Broadband Module available only for the 39 6 cm 15 6 in FHD AG LED WVA display panel part number 653275 001 After Market Option not available Two WWAN antennas built into display assembly Subscriber identity module SIM security cust
32. 01 39 6 cm 15 6 in FHD WVA display panel 653275 001 39 6 cm 15 6 in FHD WVA LTE display panel 653277 001 39 6 cm 15 6 in FHD RGB UWVA display assembly with DreamColor for computer models without webcams 653278 001 39 6 cm 15 6 in FHD RGB UWVA display assembly with DreamColor for computer models with webcams 653434 001 128 GB solid state drive SSD includes hard drive bracket and screws 653435 001 256 GB solid state drive SSD includes hard drive bracket and screws 654131 001 Display cable for use in computer models with DreamColor displays includes microphone and webcam connector 656213 001 System board with dual core processors for use only in the People s Republic of China and Russia includes replacement thermal material and VGA support bracket 656214 001 657408 001 System board with quad core processors for use only in the People s Republic of China and Russia includes replacement thermal material and VGA support bracket Raw Panel Support Kit includes a display enclosure with display cable WLAN antennas and cables WWAN antennas and cables and cable routing tray 657409 001 i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 657410 001 657411 001 657412 001 i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads i7 2620M 2 70 GHz Turbo up to 3 40 processor 4 MB L3 cache 4 threads i7 2630QM 2 00
33. 05 Remove the service access cover latch 1 Position the computer right side up with the front toward you 2 Remove the three Phillips M2 0x2 0 screws 1 that secure the service access cover latch to the base enclosure Component replacement procedures 107 3 Remove the service access cover latch from the base enclosure 2 ensuring that the spring 3 remains intact with the service access cover latch Reverse this procedure to install the service access cover latch 108 Chapter 4 Removal and replacement procedures Battery latch EY NOTE The battery latch is included with the base enclosure assembly spare part number 652649 001 Before removing the battery latch follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card
34. 1 Windows Vista operating system DVD 142 wireless antennas disconnecting 51 53 identifying 15 wireless button identifying 9 wireless lights 8 12 wireless product description 3 WLAN antennas identifying 15 WLAN module removal 51 spare part number 25 34 51 workstation guidelines 42 WWAN antennas identifying 15 WWAN module removal 53 spare part number 25 34 53 156 Index
35. 1 031 For use in the United States 490371 001 Power cord for use in North America 3 prong 491683 001 Power cord for use in Australia 3 prong 491683 011 Power cord for use in Europe the Middle East and Africa 3 prong 491683 021 Power cord for use in the United Kingdom and Singapore 3 prong 491683 031 Power cord for use in Italy 3 prong 491683 061 Power cord for use in Denmark 3 prong 491683 081 Power cord for use in Switzerland 3 prong 491683 111 Power cord for use in Thailand 3 prong 491683 201 Power cord for use in Brazil 3 prong 3 prong 491683 202 Power cord for use in Japan 3 prong 491683 291 Power cord for use in the People s Republic of China 3 prong 491683 AA1 Miscellaneous parts 31 Description Spare part number Power cord for use in Taiwan 3 prong 491683 AB1 Power cord for use in South Korea 3 prong 491683 AD1 Power cord for use in South Africa 3 prong 491683 AR1 Power cord for use in Israel 3 prong 491683 BB1 Power cord for use in Argentina 3 prong 491683 D01 Rubber Kit includes rubber feet and rubber screw covers 652663 001 Plastics Kit For more information about the Plastics Kit see Plastics Kit on page 28 652664 001 Screw Kit 652661 001 e Phillips M2 0x5 0 captive screw e Black Phillips M2 5x12 0 captive screw e Silver Phillips M2 5x12 0 captive screw e Phillips M2 0x7 0 captive screw e Phillips M2 0x4 0 screw e Phillips M3 0x3 0 screw e Phillips M2 5x5 0
36. 131 Backlit keyboard with pointing stick for use in Portugal includes keyboard and pointing stick cables 652683 141 Backlit keyboard with pointing stick for use in Turkey includes keyboard and pointing stick cables 652683 161 Backlit keyboard with pointing stick for use in Latin America includes keyboard and pointing stick cables 652683 171 Backlit keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cables 652683 211 Backlit keyboard with pointing stick for use in Hungary includes keyboard and pointing stick cables 652683 251 Backlit keyboard with pointing stick for use in Russia includes keyboard and pointing stick cables 652683 261 Backlit keyboard with pointing stick for use in Bulgaria includes keyboard and pointing stick cables 652683 281 Backlit keyboard with pointing stick for use in Thailand includes keyboard and pointing stick cables 652683 A41 Backlit keyboard with pointing stick for use in Belgium includes keyboard and pointing stick cables 652683 A81 Backlit keyboard with pointing stick for use in Czech Republic and Slovakia includes keyboard and pointing stick cables 652683 AB1 Backlit keyboard with pointing stick for use in Taiwan includes keyboard and pointing stick cables 652683 AD1 Backlit keyboard with pointing stick for use in South Korea includes keyboard and pointing stick cables 652683 B31 Backlit keyboard with pointing stick for international use includes keyboard and pointing s
37. 3 35 93 specifications Blu ray Disc ROM Drive 134 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 133 computer 130 display 131 DVD ROM Drive 135 DVD RW and CD RW SuperMulti DL Combo Drive 132 hard drive 132 optical drive 132 133 134 135 static shielding materials 43 system board removal 103 spare part number 103 System Configuration menu 126 system date and time 124 system diagnostics 124 system fan 126 system IDs 125 system information 124 24 34 38 7 thermal material replacement 84 tools required 39 top cover removal 68 spare part number TouchPad button board removal 77 spare part number 77 TouchPad buttons 7 TouchPad light identifying 8 TouchPad on off button 7 9 TouchPad identifying 7 TPM Embedded Security 125 transporting guidelines 42 TXT Intel Trusted Execution Technology 127 22 35 68 U Unified Extensible Firmware Interface UEFI mode 126 upgrade bay identifying 13 USB 3 0 ports identifying 13 Index 155 USB charging port 14 USB legacy support 122 126 USB port identifying 14 User management 125 V vents identifying 14 17 VGA port spare part number 35 Virtualization Technology 127 volume mute button identifying 9 WwW webcam identifying 15 product description 3 spare part number 35 webcam light identifying 15 webcam module spare part number 27 Windows 7 operating system DVD 139 Windows applications key identifying 11 Windows logo key identifying 1
38. 5 Computer Setup Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following o Use of a USB keyboard in Computer Setup even when a Windows operating system is not running o Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available o AHCI Advanced Host Controller Interface o IDE Integrated Drive Electronics o RAID Redundant Array of Independent Disks select models only Select To do this NOTE Availability of these options varies by computer model e Enable disable secondary battery fast charge enabled by default e Enable disable HP QuickLook enabled by default e Enable disable Preboot Authentication on HP QuickLook Boot enabled by default e Enable disable HP QuickWeb enabled by default e Enable disable HP QuickWeb Write Protect disabled by default e Enable disable Virtu
39. 560w Mobile Workstation Processors Intel Core i7 processors i7 2820QM 2 30GHz Turbo up to 3 40GHz quad core processor 8MB L3 Cache 8 threads 45W i7 2720QM 2 20GHz Turbo up to 3 30GHz quad core processor 6MB L3 Cache 8 threads 45W i7 2630QM 2 00GHz Turbo up to 2 90GHz quad core processor 6MB L3 Cache 8 threads 45W not configurable with iAMT 17 2620M 2 70 GHz Turbo up to 3 40 dual core processor 4 MB L3 cache 4 threads Intel Core i5 processors i5 2540M 2 60 GHz Turbo up to 3 30 dual core processor 3 MB L3 cache 4 threads i5 2520M 2 50 GHz Turbo up to 3 20 dual core processor 3 MB L3 cache 4 threads Chipset Mobile Intel QM67 chipset Graphics NVIDIA Quadro 2000M NVIDIA Quadro 1000M AMD FirePro M5950 OpenGL Driver Support Panel All display assemblies include 3 wireless local area network WLAN antennas and 2 wireless wide area network WWAN antennas 39 6 cm 15 6 in High Definition Plus HD AntiGlare AG LED WVA 39 6 cm 15 6 in HD AG LED WVA with webcam 39 6 cm 15 6 in FHD AG LED WVA 39 6 cm 15 6 in FHD AG LED WVA with webcam for use with HP It2510 EV DO LTE Mobile Broadband Module 39 6 cm 15 6 in FHD RGB UWVA display assembly with DreamColor 39 6 cm 15 6 in FHD AG RGB LED UWVA Dream Color 39 6 cm 15 6 in FHD AG RGB LED UWVA Dream Color with webcam Support privacy filter Ambient light sensor Memory In models that use quad core proce
40. 652677 001 cards Before removing the video card fan heat sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the video card fan heat sink assembly 1 Position the computer right side up with the front toward you 2 Disconnect the fan cable 1 from the system board 3 Remove the three Torx 9M2 5x6 0 screws 2 that secure the fan to the base enclosure Ex NOTE The screw closest to the display may be hidden under display cables 4 Loosen the four captive screws 3 that secure the video card heat sink to the base enclosure Component replacement procedures 81 5 Lift the video card fan heat sink assembly from the base enclosure 4 Ey NOTE The thermal material must be thoroughly cleaned from the surfaces of
41. Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 630435 001 Atheros 802 11 3x3 a g n WiFl Adapter 631954 001 Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 632155 001 632425 001 632427 001 633252 001 HP hs2340 HSPA Mobile Broadband Module 8 cell 2 8 Ah 75 Wh Li ion battery 8 cell 2 8 Ah 83 Wh Li ion battery 750 GB 7200 rpm hard drive includes hard drive bracket and screws 634087 001 9 cell 3 0 Ah 100 Wh Li ion ultra capacity extended life battery 634089 001 9 cell 2 8 Ah 73 Wh Li ion extended life battery 634091 001 8 GB memory module PC3 10600 1333 MHz DDR3 634400 001 HP un2430 EV DO HSPA Mobile Broadband Module 634513 001 HP It2510 EV DO LTE Mobile Broadband Module requires Long Term Evolution panel 634926 001 500 GB 7200 rpm hard drive includes hard drive bracket and screws 641672 001 320 GB 7200 rpm hard drive includes hard drive bracket and screws 644694 001 Hard Drive Hardware Kit 645154 001 645156 001 646212 001 652637 001 200 W AC adapter 120 W AC adapter 150 W AC adapter System board for use with dual core processors in all countries and regions except Russia and the People s Republic of China includes replacement thermal material and VGA support bracket 652638 001 System board for use with quad core processors in all cou
42. Computer EY NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer 142 Chapter 7 Backup and recovery A CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All fi
43. E Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 a gt pop Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Ex NOTE Your password settings and security settings are not changed when you restore the factory settings Using Computer Setup 123 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options E NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on
44. GHz Turbo up to 2 90 GHz processor 6 MB L3 Cache 8 threads 45 W not configurable with iAMT 657413 001 i7 2720QM 2 20 GHz Turbo up to 3 30 GHz processor 6 MB L3 Cache 8 threads 45W 657414 001 i7 2820QM 2 30 GHz Turbo up to 3 40 GHz processor 8 MB L3 Cache 8 threads 45W 38 Chapter 3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO and P1 screwdrivers e Torx 9 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures 2 NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 39 Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Ap
45. Microphone board 652661 001 Screw Kit 652662 001 Cable Kit for information about Cable Kit contents see Cable Kit on page 29 652663 001 Rubber Kit includes rubber feet and rubber screw covers 652664 001 Plastics Kit for information about Plastics Kit contents see Plastics Kit on page 28 652665 001 Function button board 652666 001 Logo nameplate 652668 001 Audio USB 3 0 board select models only 652669 001 Speakers 652670 001 1 0 board includes cable 652672 001 Smart card reader includes door and cable 652673 001 NVIDIA Quadro 1000M graphics card includes replacement thermal material 652674 001 NVIDIA Quadro 2000M graphics card includes replacement thermal material 652675 001 Heat sink with fan for use in computers with AMD FirePro M5950 and NVIDIA Quadro 1000M graphics cards 652676 001 AMD FirePro M5950 graphics card includes replacement thermal material 652677 001 Heat sink with fan for use in computers with NVIDIA Quadro 2000M graphics cards 652680 001 ExpressCard USB 2 0 board 652681 001 Fingerprint reader board includes fingerprint reader board cable 652682 001 Keyboard with pointing stick for use in the United States includes keyboard and pointing stick cables Sequential part number listing 35 Spare part number 652682 031 652682 041 652682 051 Description Keyboard with pointing stick for use in the United Kingdom includes keyboard and pointing stick cables Keyboard with pointing
46. Port Options 128 Chapter 5 Computer Setup NOTE All port options are enabled by default Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the smart card slot Enable disable the eSATA port Select AMT Options Set Security Level To do this Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode e ANSI o VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup menus 129 6 Specifications Computer specifications Metric U S Dimensions Length 25 2 cm 9 9 in Width 37 4 cm 14 7 in Height front to rear 3 2 to 3 7 cm 1 28 to 1 45 in Weight equipped with 39 6 cm 15 6 in HD display NV 2 89 kg 6 37 Ibs Graphics DVD drive 1 GB DIMM 160 GB hard drive WLAN module 8 cell battery Input power Operating voltage 19 0 V dc 4 74 A 90 W Opera
47. RJ 45 network jack included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 29 Smart card reader includes door and cable 652672 001 30 Base enclosure 652649 001 31 Smart card reader door included with the smart card reader spare part number 652672 001 32 Primary memory modules PC3 10600 1333 MHz DDR3 24 Chapter 3 8 GB Illustrated parts catalog 634091 001 Item Description Spare part number 4 GB 621569 001 2 GB 621565 001 33 Optical drive includes bracket bezel and screws DVD ROM Drive 653019 001 DVD RW and CD RW SuperMulti DL Combo Drive 653020 001 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 653021 001 Blu ray Disc R RE DVD RW SuperMulti DL Drive 653022 001 34 WWAN module HP hs2340 HSPA Mobile Broadband Module 632155 001 HP un2430 EV DO HSPA Mobile Broadband Module 634400 001 HP 122510 EV DO LTE Mobile Broadband Module requires Long Term Evolution LTE 634513 001 display panel part number 653273 001 35 Hard drive 750 GB 7200 rpm 633252 001 500 GB 7200 rpm 634926 001 320 GB 7200 rpm Self Encrypting 626978 001 320 GB 7200 rpm 641672 001 Solid state drive 256 GB solid state drive 653435 001 128 GB solid state drive 653434 001 36 WLAN module Intel Centrino Advanced N 6205 2x2 a b g n WiFi Adapter 631954 001 Intel C
48. W 8 100 KB sec 4X DVD R Dual Layer 5 400 KB sec 4X DVD R Dual Layer 5X DVD RAM 2X BD ROM 5 400 KB sec 6 750 KB sec 9 000 KB sec DVD ROM Drive specifications Applicable disc DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and Form 2 CD I Mode 2 Form 1 and Form 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter Disc diameter Standard disc Mini disc 1 5 cm 0 59 in 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 100 ms lt 125 ms Full stroke lt 175 ms lt 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X Multiword DMA mode 2 Startup time Stop time 10 800 KB s 1 352 KB s at 1X DVD rate 16 6 MB s lt 10 seconds lt 3 seconds DVD ROM Drive specifications 135 7 Backup and recovery Windows 7 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you
49. able support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Disk Sanitizer System IDs Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently Enter a user defined computer asset tracking number and ownership tag Computer Setup menus 125 System Configuration menu Ex NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Set a Startup Menu delay in seconds Set the Multiboot Express Boot Popup delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot disabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by default Set the Legacy Boot Order Device Configurations 126 Chapter
50. acement procedures Graphics card EY NOTE All graphics card spare part kits include replacement thermal material Description Spare part number NVIDIA Quadro 1000M graphics card 652673 001 NVIDIA Quadro 2000M graphics card 652674 001 AMD FirePro M5950 graphics card 652676 001 Before removing the graphics card follow these steps 1 V N o a S Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b a p e f Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Remove the graphics card 1 2 Position the computer right side up with the front toward you Remove the two Torx 9M2 5x6 0 screws 1 that secure the graphics card to the computer The edge of
51. al ada 113 Display assembly ii E E ie ale 116 M o A Bae i ean SB Sr Co ES nae HE oe Sen Se a ne Cee a 122 Starting Computer Setup resinas noiis aiaia aaa i a aa a aa 122 Using Computer SetUp nseri aiiai a EE T E a TSA iaa ES 122 Navigating and selecting in Computer Setup ooocccccnocccccononconcccccancnncncncnnna nan cc nnnnnnnnn rra 122 Restoring factory settings in Computer Setup occcccccnnncccoccnnncncccncnncnnnnn cnn cnn nana nana rnnnnnnn 123 Computer Setup MENUS eiii ia aia 124 Fl MONO laa datada 124 Securty MENU cion i A ainda 125 System Configuration Menu 0 ccccceceeee cece eee ee cece cee eeaeeaeceeeeeeeeeeeeeseesageeeceececeueaeeeeeees 126 ole tilo y APP PP sanwendassanaieasad sas Eaa aa aAa aaa AANE 130 Computer specifications ooocononninionnccnnncnnnnncnnccnnnnnnnnnnnnccnnnnnnnnn eee anar nn nn cnn rn nr nr RESSE EEE rnnns 130 39 6 cm 15 6 in HD display Specifications ooooonnnniccnninnncccccccnnnconncnncnannnnnn cnn ARRANA ANNEN EEANN ARN 131 39 6 cm 15 6 in FHD display Specifications o oooccccconnnionccccnonccnnccccnnnonnnnnonnnn nn nn rr rnnn nn nr crnn rra 131 Hard drive specifications oooooccnnnccononnonconcnnncnnnonecnnnnnnnnnnno nn nono nn cnn nnnn rn nr nana nn nn SREE EEEE EEEn Ennen Eeee 132 DVD RW and CD RW SuperMulti DL Combo Drive specifications ooononiniinnnnnnnnnccnnnnnccnccncinnnnos 132 Blu ray Disc ROM DVDRW SuperMulti DL Combo Drive 0 eee eee eeeeee
52. alization Technology select models only disabled by default e Enable disable TXT Intel Trusted Execution Technology select models only disabled by default e Multi Core CPU enabled by default e Intel HT Technology enabled by default e Enable disable Wake on USB enabled by default e Enable disable Num lock state at boot disabled by default Computer Setup menus 127 Select Built In Device Options To do this Enable disable the wireless button state enabled by default Enable disable embedded WLAN device radio select models only enabled by default Enable disable the embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller NIC enabled by default Enable disable LAN WLAN switching disabled by default Set the wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order Enable disable the Ambient Light Sensor Enable disable the Notebook Upgrade Bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio device enabled by default Enable disable a modem device enabled by default Enable disable the microphone enabled by default Enable disable the internal speakers enabled by default
53. and replacement procedures 3 Remove the Northbridge chip heat sink from the system board 2 Reverse this procedure to install the Northbridge chip heat sink Component replacement procedures 99 RJ 45 connector cable E NOTE The RJ 45 connector cable is included in the Cable Kit spare part number 652662 001 Before removing the RJ 45 connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components Hard drive see Hard drive on page 57 a b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Remove the RJ 45 connector cable 1 2 3 Position the computer right side up with the front toward you Remove the tape 1 from the top of the RJ 45 connector cable Remove the RJ 45 connect
54. ansporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 42 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide prope
55. ard p Disconnect the modem module 2 from the system board by lifting it straight up Component replacement procedures 89 4 Disconnect the modem module cable 3 from the system board Reverse this procedure to install the modem module 90 Chapter 4 Removal and replacement procedures Audio USB 3 0 board Description Spare part number Audio USB 3 0 board select models only 652668 001 Before removing the audio USB 3 0 board follow these steps 1 9 gt pm oF Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b c a g h Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover See Top cover on page 68 Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Processor see Processor on page 87 Modem module see Modem module on page 89
56. at secure the system board to the optical drive connector Remove the system board 4 from the base enclosure Reverse the preceding procedure to install the system board RJ 11 connector cable Ex NOTE The RJ 11 connector cable is included in the Cable Kit spare part number 652662 001 Before removing the RJ 11 connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b a p Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 Component replacement procedures 105 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g System board see System board on page 103 Remove the RJ 11 connector cable 1 Position the computer right side up with the front toward you 2 Remove the RJ 11 connector
57. ation refer to HP QuickWeb in this guide and to the HP QuickWeb software Help If your computer does not have HP QuickWeb software the button does not perform any action or function 6 E Calculator button Opens the Windows calculator function 7 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon 10 Chapter 2 External component identification Keys Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 Function keys Execute frequently used system functions when pressed in combination with the fn key 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 a Windows logo key Displays the Windows Start menu at 5 Windows applications key Displays a shortcut menu for items beneath the pointer 3 6 Integrated numeric keypad When the keypad has been enabled the keys can be used like an external numeric keypad 7 num Ik key Enables disables the integrated numeric keypad when pressed Top 11 Component Description 1 Wireless light e White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on e Amber All wireless devices are off 2 Power light e On The computer is on e Blinking The computer is in the Sleep state e Off The computer i
58. ber 652638 001 or 656214 001 has four memory slots On these computers in both the expansion memory slots on the bottom of the computer and the primary memory slots under the keyboard slot 1 must be populated before slot 2 is populated Description Spare part number 2 GB PC3 10600 1333 MHz DDR3 621565 001 4 GB PC3 10600 1333 MHz DDR3 621569 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system pS Disconnect all external devices connected to the computer ai Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 Remove the memory module 1 Position the computer upside down with the front toward you 2 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 48 Chapter 4 Removal and replacement procedures 3 Remove the memory module 2 by pulling the module away from the slot at an angle Ey NOTE Memory modules are designed with a notch 3 to prevent
59. board for use in Latin America 652683 161 For international use 652682 B31 Backlit keyboard for international use 652683 B31 Computer major components 21 Item Description Spare part number For use in Norway 652682 091 Backlit keyboard for use in Norway 652683 091 For use in Portugal 652682 131 Backlit keyboard for use in Portugal 652683 131 For use in Russia 652682 251 Backlit keyboard for use in Russia 652683 251 For use in Saudi Arabia 652682 171 Backlit keyboard for use in Saudi Arabia 652683 171 For use in Slovenia 652682 BA1 Backlit keyboard for use in Slovenia 652683 BA1 For use in South Korea 652682 AD1 Backlit keyboard for use in South Korea 652683 AD1 For use in Spain 652682 071 Backlit keyboard for use in Spain 652683 071 For use in Sweden and Finland 652682 B71 Backlit keyboard for use in Sweden and Finland 652683 B71 For use in Switzerland 652682 BG1 Backlit keyboard for use in Switzerland 652683 BG1 For use in Taiwan 652682 AB1 Backlit keyboard for use in Taiwan 652683 AB1 For use in Thailand 652682 281 Backlit keyboard for use in Thailand 652683 281 For use in Turkey 652682 141 Backlit keyboard for use in Turkey 652683 141 For use in the United Kingdom 652682 031 Backlit keyboard for use in the United Kingdom 652683 031 For use in the United States 652682 001 Backlit keyboard for use in the United States 652683 001 3 Top cover includes TouchPad button and b
60. cable from the clips and routing channel built into the base enclosure 3 Remove the RJ 11 connector cable from the base enclosure Reverse this procedure to install the RJ 11 connector cable 106 Chapter 4 Removal and replacement procedures Service access cover latch NOTE The service access cover latch is included with the base enclosure assembly spare part number 652649 001 Before removing the service access cover latch follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g System board see System board on page 103 h RJ 11 connector cable see RJ 11 connector cable on page 1
61. cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure l i 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 148 Chapter 9 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 0 T I l l l l l l S 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Display 149 16 Turn the display panel upside down A WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 18 Remove the backlight from the backlight frame 19 Disconnect the display panel cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 f
62. can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ex NOTE For detailed instructions perform a search for these topics in Help and Support E NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up e Store
63. cessor see Processor on page 87 h Modem module see Modem module on page 89 i Audio USB 3 0 board see Audio USB 3 0 board on page 91 Remove the speakers 1 Position the computer right side up with the front toward you 2 Remove the display latch a Remove the spring 1 from the display latch lock b Remove the three Phillips M2 0x2 0 screws 2 from the display latch lock c Push down the button 3 in the front right corner of the display latch lock Component replacement procedures 93 3 94 Chapter 4 d Slide the display latch lock to the left and remove by pulling straight up from the base enclosure 4 Remove the display latch spring buttons a In the lower right corner of the base enclosure remove the two Torx 9M2 0x4 0 screws 1 that secure the display latch spring button to the base enclosure b Lift the right display latch spring button 2 straight up from the base enclosure o re Remove the tape 1 from the top of the speakers Disconnect the speaker cable 2 from the system board Remove the four Torx 9M2 0x4 0 screws 3 that secure the speakers to the base enclosure Removal and replacement procedures 7 Remove the speakers 4 from the base enclosure Reverse this procedure to install the speakers Component replacement procedures 95 ExpressCard USB 2 0 assembly Description Spare part number ExpressCard USB 2 0 assembly 652680 001 Before removing
64. computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components Hard drive see Hard drive on page 57 a b Optical drive see Optical drive on page 62 9 Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Remove the processor heat sink 1 Position the computer right side up with the front toward you 2 Loosen the four captive screws 1 that secure the processor heat sink to the base enclosure Component replacement procedures 83 3 Remove the heat sink 2 from the computer Ey NOTE The thermal material must be thoroughly cleaned from the surfaces of the processor heat sink components 1 and system board components 2 each time the processor heat sink is removed Thermal material is included with all heat sink and processor spare part kits Reverse this procedure to install the processor heat sink 84 Chapter 4 Removal and repl
65. d Russia For use with dual core processors in China and Russia only For use with quad core processors in China and Russia only 652637 001 652638 001 656213 001 656214 001 19 Video card fan heat sink assembly For use in computers with AMD FirePro M5950 and NVIDIA Quadro 1000M graphics cards 652675 001 For use in computers with NVIDIA Quadro 2000M graphics cards 652677 001 20 21 Battery latch includes latch knob and spring NOTE The battery latch is included with the base enclosure spare part number 652649 001 Processor heat sink NOTE The processor heat sink is included with the video card fan heat sink assembly spare part numbers 652675 001 and 652677 001 For use with AMD FirePro M5950 and NVIDIA Quadro 1000M graphics cards 652675 001 For use with NVIDIA Quadro 2000M graphics cards 652677 001 22 Service access cover latch NOTE The service access cover latch is included with the base enclosure spare part number 652649 001 23 24 25 26 Security lock NOTE The security lock is included with the base enclosure assembly spare part number 652649 001 1 0 board includes cable ExpressCard USB 2 0 assembly board VGA port 652670 001 652680 001 652656 001 27 Power connector included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 28
66. d you Remove the tape from the top of the Bluetooth module 1 Remove the tape from the Bluetooth cable 2 Disconnect the Bluetooth cable 3 from the system board Disconnect the Bluetooth module cable 4 from the Bluetooth module Remove the Bluetooth module Component replacement procedures 55 Reverse this procedure to install the Bluetooth module 56 Chapter4 Removal and replacement procedures Hard drive Description Spare part number 750 GB 7200 rpm hard drive 633252 001 500 GB 7200 rpm hard drive 634926 001 320 GB 7200 rpm Self Encrypting hard drive 626978 001 320 GB 7200 rpm hard drive 641672 001 256 GB solid state drive SSD 653435 001 128 GB solid state drive SSD 653434 001 Hard Drive Hardware Kit includes hard drive bracket and screws 644694 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 Remove the hard drive 1 Position the computer upside down with the front t
67. e whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the power button board 1 2 3 Position the top cover upside down with the front toward you Remove the two pieces of tape from the top of the power button board 1 Release the ZIF connector 2 for the power button board cable and then disconnect the cable 3 Component replacement procedures 71 4 Remove the two Torx 9M2 5x4 0 screws 4 that secure the power button board to the top cover and then remove the power button board 5 Reverse this procedure to install the power button board 72 Chapter 4 Removal and replacement procedures Function button board Description Spare part number Function button board includes cable 652665 001 Before removing the function button board follow these steps 1 9 e gt m oF Shut down the c
68. ed you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 If the Windows partition and the HP Recovery partition are listed restart the computer and then press f8 before the Windows operating system loads 4 Select Startup Repair 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 ZA CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled 138 Chapter 7 Backup and recovery To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management Ex NOTE Ifthe HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 opera
69. ed 29 Bluetooth compartment identifying 18 Bluetooth module removal 55 spare part number boot options 126 boot order 126 bottom cover release latch identifying 17 built in device ambient light sensor 128 audio device 128 Bluetooth device radio 128 fingerprint reader 128 integrated camera 128 internal speakers 128 LAN WLAN switching 128 microphone 128 modem 128 Network Interface Controller LAN 128 Notebook Upgrade Bay 128 Power Monitor Circuit 128 Wake on LAN 128 wireless button 128 WLAN device radio 128 built in device options 128 25 30 38 25 30 38 23 34 55 buttons calculator 10 center TouchPad 7 left TouchPad 7 optical drive eject button 13 pointing stick 7 power 9 QuickWeb 10 right TouchPad 7 TouchPad on off 7 9 volume mute 9 wireless 9 C Cable Kit contents 29 spare part number 25 29 35 cables service considerations 40 calculator button identifying 10 light 8 caps lock light identifying 8 chipset product description 1 components bottom 17 display 15 front 12 left side 14 rear 16 right side 13 top 7 Computer Setup File menu 124 navigating and selecting 122 restoring factory settings 123 Security menu 125 System Configuration menu 126 computer specifications 130 connector power 16 connectors service considerations 40 creating a backup 136 D device configurations 126 disk sanitizer 125 diskette drive precautions 40 display assembly removal 116 spare
70. eeeeeeceeeeeeeeteeeeeeeeaas 133 Blu ray Disc ROM Combo Drive acresce E EE E A nn cnn a cnn rr EE 134 DVD ROM Drive specifications ponien nanana a aa aa a aa a a aaan daaa 135 T Backup AP a 136 WINGOWS T eii aros 136 Backing up your information 200 0 eee eeenee eee ee tent eee eeeeae narran nn nn anna nn 136 Performing a recovery oorecsisi rrna ara nE N R dene canna sadeeeeveetasgaceddeeuadycededeetadecnts 137 Using the Windows recovery tools ooooooccocnnnnccccccnnccccconnnnnonannn cnn rc nana cnn narran 138 Using lia ta id dc 138 Using a Windows 7 operating system DVD purchased separately 139 Windows Vista carino 139 Backing Up your information 200 0 cece cece terete teeter ee eeae narran nn rra r nn nr 140 Performing a recovery cuisine adorada 141 Using the Windows recovery tools ooococccnnnincccccnnncccconcnnnonann cnc cnc nana cnn rn 141 WISIN irritada td data ste 142 Using a Windows Vista operating system DVD purchased separately 142 8 Power cord set requirements ii A A PAINAA e EEEa AESSR 144 Requirements for all countries and regions c eee eeeeeeeeeeeennneeeeeeeeaeeeeeeeeaaaaeeeeseeaaeeeeeeenaaeeeeeneas 144 Requirements for specific countries and regions cceececececeeeeeeeeeeeeeeteeeeeeecnceaeceeeeeeeeeeeeeeeneeees 144 Y ROG YOUNG aiii ad 146 A O TO 146 vii viii 1 Product description Category Product Name Description HP EliteBook 8
71. eeeeeeeeseeesensneaeeaeeeseeseeseseesesseesneeeeeeees 39 Preliminary replacement requirements ooooocccccccccccnccononcnncnnncnnnnnncnnnnnnnnnnnnnnnnnnnnnnncnnnnnannnnnnnnnnnninnininanas 39 TODIS TOQUIFSA 06000 dei elisa 39 SEFVICSCONSIGEFALIONS ccscessvancnadedvadsdctedeeanesdudtsnaisdedecavaadenseauaddeaaecatanacoeeaabaecnuceaasaadaeedvaaadale 39 Plastic DAMS cin a dd dica 39 Cables and COMECTOS ninia 40 Drive handing civic dalt datada 40 Grounding guidelines sscssarrincirenea nakni eee teeta nets eset DE aa 41 Electrostatic discharge damage ooocnocccccconococccncnnnnoncnnoncnnnnnnnnn ocn n arc nnnn nn rra 41 Packaging and transporting guidelines ooooocccnnnnnnnnnnnnnocincccnancnnns 42 Workstation guidelines ooocoonnnniccnnnnnocccccccnncncccnnn canon ccnnnn ana nccnnnnannns 42 vi Equipment guidelines ooooocccccccccccccccccnnncnnncnnnnnnnnnn cnn narran 43 Component replacement procedures ooccocccccococcooccnccccncnnncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 44 DSEMVICE tag A ele lied eee ee 44 Batlery a ta ik tetas cities dink Aira tan EA dedietie 45 OU Mrs eet a deca tn erase 46 SENICE ACCESS COVERS check Ne ieee ade ea eee a ak 47 Expansion memory MOQU ES roerien an NRE r A RE EEE EARE EEEIEE 48 RE GsBatle ny et A A E ee ee aa 50 WLAN Modular A cel eee aa 51 WIWANMOGUIG cio steci o tate eal ae tele tte lis ial ate la lean ial thats elo ot ae 53 Bluetooth A 55 NA 57 SMart Card
72. entrino Ultimate N 6300 802 11 3x3 a g n WiFi Adapter 572511 001 Atheros 802 11 3x3 a g n WiFl Adapter 630435 001 37 Battery 8 cell Li ion 83 Wh battery 632427 001 8 cell Li ion 75 Wh battery 632425 001 9 cell Li ion 73 Wh extended life battery 634089 001 9 cell Li ion 100 Wh ultra capacity extended life battery 634087 001 38 Service access cover with feet 652648 001 Cable Kit not illustrated For information about Cable Kit contents see Cable Kit 652662 001 on page 29 Computer major components 25 Display components e 000 8000 O oO Item Description Spare part number 1 Display bezel For use on computer models with a webcam 652639 001 For use on computer models without a webcam 652640 001 2 39 6 cm 15 6 in display panel HD WVA display panel 653271 001 FHD WVA display panel for use only with LTE module 653275 001 FHD WVA display panel 653273 001 3 Display hinges includes left and right hinges 652646 001 4 Display cable For use in computer models without DreamColor displays 652641 001 For use in computer models with DreamColor displays 654131 001 26 Chapter3 Illustrated parts catalog Item Description Spare part number 5 WLAN antennas and cables included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 6 WWAN antennas and cables included in the Cable Kit spare part numbe
73. eplacement procedures 6 Remove the display panel 2 Reverse this procedure to install the display panel Component replacement procedures 115 Display assembly Description Spare part number 39 6 cm 15 6 in FHD RGB UWVA LCD display assembly with DreamColor For use in computer models without webcams 653277 001 For use in computer models with webcams 653278 001 Ex NOTE It is not necessary to remove the display panel in order to remove the display assembly However for access to the webcam module WLAN module or WWAN module you must remove the display panel For display panel removal instructions see Display panel on page 113 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system N Disconnect all external devices connected to the computer o Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Optional Remove the display panel see Display panel on page 113 Remove the service access cover see Service access cover on page 47 a p o Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 51 and the WWAN module see WWAN module on page 53
74. er the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b 2 9 f Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Remove the processor 1 2 Position the computer right side up with the front toward you Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click Component replacement procedures 87 3 Lift the processor 2 straight up and remove it Ex NOTE The gold triangle 3 on the processor must be aligned with the triangle embossed on the processor slot when you install the processor TELL l pa Reverse this procedure to install the processor 88 Chapter4 Removal and replacement procedures Modem module NOTE The modem module spa
75. ery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 Remove the top cover 1 Turn the computer right side up with the front toward you 2 Release the following ZIF connectors 1 and disconnect the corresponding cables 2 from the system board e Power button ZIF connector e TouchPad ZIF cable e TouchPad buttons ZIF cable e Fingerprint reader ZIF cable e Application buttons ZIF cable 68 Chapter 4 Removal and replacement procedures 3 Remove the following screws that secure the top cover to the base enclosure Four Torx 9M2 5x4 0 screws in the battery bay 1 Three Torx 9M2 0x4 0 screws in the optical drive bay 2 Five Torx 9M2 5x6 0 screws from the front edge and middle of the computer 3 Three Phillips M2 5x3 0 screws from the hard drive bay 4 Component replacement procedures 69 4 Pull up the back edge 1 of the top cover and then lift the cover 2 away at an angle Reverse this procedure to install the top cover 70 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board 652654 001 Before removing the power button board follow these steps le Pp gt moe Shut down the computer If you are unsur
76. hut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Rotate the battery 2 forward and then remove it from the computer 3 from the computer Install the battery by inserting it into the battery bay until you hear a click Component replacement procedures 45 SIM E NOTE If there is a SIM inserted in the SIM slot it must be removed before disassembling the computer Be sure that the SIM is reinserted in the SIM slot after reassembling the computer Before removing the SIM follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the SIM 1 Inside the battery bay press in on the SIM 1 The module is partially ejected from the SIM slot 2 Remove the
77. ible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt
78. ice access cover see Service access cover on page 47 6 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 a p Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g System board see System board on page 103 Remove the security lock 1 Position the computer right side up with the front toward you 2 Remove the Torx 9M2 5x6 0 screw 1 that secures the security lock to the base enclosure 3 Remove the security lock 2 at an angle from the base enclosure Component replacement procedures 111 Reverse this procedure to install the security lock 112 Chapter 4 Removal and replacement procedures Display panel Description Spare part number HD WVA display panel 653271 001 FHD WVA display panel for use only with LTE module 653275 001 FHD WVA display panel 653273 001 Ex NOTE The display panel can be removed separately from the display assembly Before removing the display panel follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnec
79. incorrect insertion into the memory module slot Reverse this procedure to install a primary expansion memory module Component replacement procedures 49 RTC battery Description Spare part number RTC battery 652650 001 Before removing the RTC battery follow these steps 1 9 N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the RTC battery 1 2 3 Position the computer upside down with the front toward you Disconnect the RTC battery cable 1 from the system board Gently pull the battery 2 from the double sided tape that secures it to the system board and remove it from the computer Reverse this procedure to install the RTC battery 50 Chapter 4 Removal and replacement procedures WLAN module Z CAUTION The WLAN module and the WWAN module are not interchangeable Description Spare part number Atheros 802 11 3x3 a g n WiFl Adapter 630435 001 Intel Centrino Ultimate N 6300 802 11 3x3 a g n WiFi Adapter 572511 001 Intel Cen
80. just the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 2 3 4 5 Ke Audio in microphone jack USB 3 0 ports 2 select models only External monitor port Smart card reader Connects an optional computer headset microphone stereo array microphone or monaural microphone Connect optional USB devices Connects an external VGA monitor or projector Supports optional smart cards 6 Upgrade bay Optical drive shown Reads and writes select models only to an optical disc NOTE The upgrade bay can hold either a hard drive an optical drive or support a weight saver option 7 Optical drive eject button Ejects the optical drive Top 13 Left DIOH Component 1 Security cable slot Description Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 T RJ 45 network jack Connects a network cable 3 Vents 2 Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off d
81. les you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps EY NOTE This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer ao ppp Follow the on screen instructions Windows Vista 143 8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e All power cord sets must be ap
82. less and memory module compartments and hard drive bay Description Contains a Bluetooth device select models only Contains the hard drive the wireless LAN module slot and the memory module slot CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 18 Chapter 2 External component identification 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag i Serial 3000000000 IT TIMI Feat 0090003600 i MMMM INMATE e Product name 1 This is the product name affixed to the front of the computer e Serial number 2 This alphanumeric identifier is unique to each product e Product part number 3 This identifier provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed e Warranty 4 This number describes the duration in years of the warranty period for the computer Service tag 19 Computer major components 20 Chapter 3 I
83. llustrated parts catalog Item 1 Description 39 6 cm 15 6 in FHD RGB UWVA LCD display assembly with DreamColor Spare part number For use in computer models without webcams 653277 001 For use in computer models with webcams 653278 001 2 Keyboard with pointing stick includes pointing stick and pointing stick cable For use in Belgium 652682 A41 Backlit keyboard for use in Belgium 652683 A41 For use in Brazil 652682 201 For use in Bulgaria 652682 261 Backlit keyboard for use in Bulgaria 652683 261 For use in the Czech Republic and Slovakia 652682 A81 Backlit keyboard for use in the Czech Republic and Slovakia 652683 A81 For use in Denmark 652682 081 Backlit keyboard for use in Denmark 652683 081 For use in France 652682 051 Backlit keyboard for use in France 652683 051 For use in French Canada 652682 121 Backlit keyboard for use in French Canada 652683 121 For use in Germany 652682 041 Backlit keyboard for use in Germany 652683 041 For use in Greece 652682 DJ1 Backlit keyboard for use in Greece 652683 DJ1 For use in Hungary 652682 211 Backlit keyboard for use in Hungary 652683 211 For use in Iceland 652682 DD1 Backlit keyboard for use in Iceland 652683 DD1 For use in Israel 652682 BB1 Backlit keyboard for use in Israel 652683 BB1 For use in Italy 652682 061 Backlit keyboard for use in Italy 652683 061 For use in Japan 652682 291 For use in Latin America 652682 161 Backlit key
84. mbly up 3 and remove the assembly from the base enclosure at a 45 degree angle 4 Reverse this procedure to install the ExpressCard USB 2 0 assembly Component replacement procedures 97 Northbridge chip heat sink Description Spare part number Northbridge chip heat sink NOTE The Northbridge chip heat sink is included with the base enclosure assembly spare part number 652649 001 Before removing the Northbridge chip heat sink follow these steps 1 v N eS Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a b c d Hard drive see Hard drive on page 57 Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 Remove the Northbridge chip heat sink 1 2 Position the computer right side up with the front toward you Remove the two Phillips M2 5x3 0 screws 1 that secure the Northbridge chip heat sink to the system board 98 Chapter4 Removal
85. mponent identification Buttons and fingerprint reader Component Description 1 TouchPad on off button Turns the TouchPad on and off 2 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button briefly to initiate Sleep e When the computer is in the Sleep state press the button briefly to exit Sleep e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options e Windows Vista Select Start gt Control Panel gt System and Maintenance gt Power Options o Or refer to the HP Notebook Reference Guide 3 i 1 Wireless button Turns the wireless feature on or off but does not establish a I wireless connection 4 do Volume mute button Mutes and restores speaker sound Top Component Description 5 QuickWeb button e When the computer is off or in Hibernation press the button to open HP QuickWeb e When the computer is in Microsoft Windows press the button to open the default Web browser e When the computer is in HP QuickWeb press the button to open the default Web browser NOTE For more inform
86. ms listed in this section may not be supported by your computer Select Administrator Tools Setup BIOS Administrator Password To do this Set up a BIOS administrator password User Management requires a BIOS administrator password Create New BIOS User Account e Select from a list of BIOS users e Select from a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey enabled by default Always Prompt for HP SpareKey Enrollment Fingerprint Reset on Reboot if present Enable disable HP SpareKey enrollment enabled by default Reset clear the fingerprint reader ownership select models only disabled by default User Tools Change Password HP SpareKey Enrollment Enter change or delete a BIOS administrator password Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT p DriveLock Passwords Enable disable Anti Theft Protection e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support TPM Embedded Security Enable dis
87. n the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the hard drive see Hard drive on page 57 Remove the optical drive 1 2 3 4 Position the computer upside down with the front side toward you Remove the Phillips M2 5x12 0 locking screw 1 that secures the optical drive to the computer Insert a small tool 2 into the drive release opening and press the optical drive tab to the left Remove the optical drive 3 from the computer If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you 62 Chapter4 Removal and replacement procedures 6 Remove the three Phillips M2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse this procedure to install an optical drive Component replacement procedures 63 Keyboard E NOTE For spare part numbers see Computer major components on page 20 Before removing the keyboard follow these steps 1 5 6
88. nt the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ex NOTE DVDs and DVDs with double layer DL support store m
89. ntries and regions except Russia and the People s Republic of China includes replacement thermal material and VGA support bracket 652639 001 Display bezel for use on computer models with a webcam 652640 001 Display bezel for use on computer models without a webcam 65264 1 001 Display cable for use on computer models without DreamColor displays includes microphone and webcam connector 652642 001 Display enclosure for use on computer models with DreamColor displays includes antennas 34 Chapter 3 Illustrated parts catalog Spare part Description number 652644 001 Display enclosure for use on computer models without DreamColor displays includes antennas 652646 001 Display hinges includes left and right hinges 652647 001 Display latch with hook 652648 001 Service access cover 652649 001 Base enclosure 652650 001 RTC battery 652652 001 Top cover for use on computer models that include a fingerprint reader includes TouchPad button and bracket 652653 001 Top cover for use on computer models without a fingerprint reader includes TouchPad button and bracket 652654 001 Power button board 652656 001 VGA port 652657 001 Display hinge covers for use on computer models without DreamColor displays 652658 001 Display hinge covers for use on computer models with DreamColor displays 652659 001 Webcam module 652660 001
90. oard and pointing stick cables 652682 261 Keyboard with pointing stick for use in Bulgaria includes keyboard and pointing stick cables 652682 281 Keyboard with pointing stick for use in Thailand includes keyboard and pointing stick cables 652682 291 Keyboard with pointing stick for use in Japan includes keyboard and pointing stick cables 652682 A41 Keyboard with pointing stick for use in Belgium includes keyboard and pointing stick cables 652682 A81 Keyboard with pointing stick for use in the Czech Republic and Slovakia includes keyboard and pointing stick cables 652682 AB1 Keyboard with pointing stick for use in Taiwan includes keyboard and pointing stick cables 652682 AD1 Keyboard with pointing stick for use in South Korea includes keyboard and pointing stick cables 652682 B31 Keyboard with pointing stick for international use includes keyboard and pointing stick cables 652682 B71 Keyboard with pointing stick for use in Sweden and Finland includes keyboard and pointing stick cables 652682 BA1 Keyboard with pointing stick for use in Slovenia includes keyboard and pointing stick cables 652682 BB1 Keyboard with pointing stick for use in Israel includes keyboard and pointing stick cables 652682 BG1 Keyboard with pointing stick for use in Switzerland includes keyboard and pointing stick cables 652682 DD1 652682 DJ1 652682 DW1 Keyboa
91. omer accessible in battery bay Supports no WWAN option Integrated personal area network PAN options by way of Bluetooth module External media card HP Integrated Module with Bluetooth 2 1 Wireless Technology Supports no WPAN option One ExpressCard 54 slot Integrated Media Card Reader supports Secure Digital Card SD SD High Capacity SDHC SD eXtended Capacity SDXC MultiMediaCard MMC and MMCplus MMC formats 4 Category Ports Description Audio in stereo microphone Audio out stereo headphone DisplayPort 1 1a for models having NVIDIA graphics cards 1 2 for modules having AMD graphics cards RJ 11 modem RJ 45 Ethernet includes link and activity lights USB 3 0 2 USB 2 0 2 eSATA USB 2 0 combo VGA Dsub 15 pin 1394a 3 pin AC power Docking Docking connector Microphone Input mono Multi pin AC HP Docking Station HP Advanced Docking Station Keyboard pointing devices Full size keyboard with separate numeric keypad and TouchPad scroll zone Backlit full size keyboard with separate numeric keypad and TouchPad scroll zone select models only Dual point pointing stick and TouchPad with 3 pointing stick buttons 3 TouchPad buttons and scroll zone Spill resistant design DuraKey coating Chemically strengthened glass cover on TouchPad Taps and gestures enabled by default 2 finge
92. omputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the function button board 1 2 3 gt Position the top cover upside down with the front toward you Remove the tape 1 from the top of the function button board Remove the two Torx 9M2 5x4 0 screws 2 that secure the function button board to the top cover Lift the function button board 3 from the top cover Component replacement procedures 73 5 Disconnect the function button board cable 4 from the function button board ae fo MES Reverse this procedure to install the function button board 74 Chapter 4 Removal and replacement procedures Fingerprint reader board Description Spare part number Fingerprint reader board includes bracket 652681 001 Before removing the fingerprint reader board follow
93. or cable from the clips and routing channel 2 built into the base enclosure 100 Chapter 4 Removal and replacement procedures 4 Remove the RJ 45 connector cable from the base enclosure 3 Reverse this procedure to install the RJ 45 connector cable Component replacement procedures 101 Power connector cable E NOTE The power connector cable is included in the Cable Kit spare part number 652662 001 Before removing the power connector cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components Hard drive see Hard drive on page 57 a b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 Processor heat sink see Processor heat sink on page 83 Remove the power connector cable 1 2 3 4 Position the computer right side up with the front t
94. ore Media Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Premium 64 DRDVD Windows 7 Windows Vista Home Basic 32 available to service only Windows XP Professional 64 available to service only DRDVD Windows Vista available to service only Web only support Windows XP Professional 32 Windows XP Professional 64 Windows Vista Business 32 Windows Vista Business 64 Windows Vista Enterprise 32 6 Category Description Windows Vista Enterprise 64 Windows 7 Enterprise 32 Windows 7 Enterprise 64 Windows 7 Ultimate 32 Windows 7 Ultimate 64 Certified Microsoft WHQL SuSE Linux Serviceability End user replaceable parts Novell AC adapter Battery system Hard drive Memory module Optical drive Chapter 1 Product description Mini PCI components WLAN WWAN SIM 2 External component identification Top TouchPad Component Description 1 Left pointing stick button Functions like the left button on an external mouse 2 Center pointing stick button Functions like the center button on an external mouse 3 Pointing stick Moves the pointer and selects or activates items on the screen 4 Right pointing stick button Functions like the right button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 6 Center
95. ore information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps 140 Chapter 7 Backup and recovery Ex NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive
96. ormatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows 7 operating system DVD follow these steps Ey NOTE This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer a e ppp Follow the on screen instructions Windows Vista To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Vista 139 The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Ex NOTE For detailed instructions perform a search for these topics in Help and Support E NOTE In case of system instability HP recommends that you pri
97. oward you 2 Remove the tape from the top of the smart card reader door 1 Component replacement procedures 57 3 Loosen the two Phillips M2 0x5 0 captive screws 2 that secure the smart card reader door to the computer 4 Open the smart card reader door until it rests on its hinges 1 Remove three Phillips M2 50x6 0 spring loaded screws 2 that secure the hard drive to the computer 6 Grasp the tab on the hard drive pull the hard drive to the left 3 and remove the hard drive 4 from the hard drive bay 58 Chapter4 Removal and replacement procedures 7 If itis necessary to replace the hard drive bracket remove the four Phillips M3 0x3 0 hard drive bracket screws 1 from the sides of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Component replacement procedures 59 60 Smart card reader Description Spare part number Smart card reader includes door and cable 652672 001 Before removing the smart card reader follow these steps 1 o oN 4 5 6 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging
98. oward you Remove the tape 1 from the top of the power connector cable Lift the power connector cable 2 up from the routing in the rear of the base enclosure Remove the power connector cable from the enclosure 3 Reverse this procedure to install the power connector cable 102 Chapter 4 Removal and replacement procedures System board NOTE All system board spare part kits include replacement thermal material and VGA support bracket Ex NOTE Models that support quad core processors have four memory slots Models that support dual core processors have two memory slots Description Spare part number For use with dual core processors 652637 001 For use with quad core processors 652638 001 For use with dual core processors in China and Russia 656213 001 For use with quad core processors in China and Russia 656214 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components Hard drive
99. ows applications 11 Windows logo 11 L language changing in Computer Setup 126 latch battery release 17 legacy support USB 122 126 lights battery 12 calculator 8 caps lock 8 drive 12 mute 8 num lock 8 power 8 12 QuickWeb 8 TouchPad 8 webcam 15 wireless 8 12 logo nameplate spare part number 27 35 M mass storage devices spare part number 30 Media Card Reader identifying 12 memory module product description 1 removal 48 66 spare part number 34 48 66 microphone audio in jack product description 3 microphone board spare part number 35 model name 1 modem module product description 3 removal 89 spare part number 23 34 89 Multi Core CPU 127 mute light identifying 8 N network jack identifying 14 154 Index Northbridge chip heat sink removal 98 num Ik key identifying 11 num lock light 8 O operating system product description 5 optical drive precautions 40 product description 2 removal 62 spare part number 25 30 62 specifications 132 133 134 135 optical drive bracket spare part number 30 38 optical drive weight saver illustrated 28 P packing guidelines 42 parallel port mode 126 passwords 125 PCH thermal material spare part number 37 plastic parts 39 Plastics Kit contents 28 spare part number 28 32 35 pointing device product description 4 pointing stick 7 pointing stick buttons 7 pointing stick cover spare part number 37 port options 128 1394 port 128 eSATA po
100. pare part number 96 external media cards product description 3 external monitor port 13 F f11 recovery 138 142 File menu 124 fingerprint reader board removal 75 spare part number 35 75 fingerprint reader identifying 10 fn key identifying 11 function button board removal 73 spare part number 35 73 function keys identifying 11 G graphics card removal 85 spare part number 23 35 85 graphics card heat sink spare part number 35 graphics product description 1 grounding equipment and methods 43 H hard drive precautions 40 product description 2 removal 57 spare part number 57 specifications 132 hard drive bay identifying 18 hard drive bracket removal 59 hard drive hardware kit spare part number 34 hard drive recovery 138 142 heat sink spare partnumber 23 hinges spare part number HP QuickLook 127 HP SpareKey enrollment 125 25 30 34 26 35 l I O board spare part number 24 I O board spare part number 35 integrated numeric keypad identifying 11 integrated webcam light identifying 15 Intel HT Technology 127 internal display switch 15 internal microphones identifying 15 inverter cover illustrated 28 J jacks audio in microphone 13 audio out headphone 13 network 14 RJ 11 modem 16 RJ 45 network 14 K keyboard product description 4 removal 64 spare part number 21 35 64 keypad integrated numeric 11 Index 153 keys esc 11 fn 11 function 11 num lk 11 Wind
101. part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 14 Secondary memory modules 8 GB 634091 001 4 GB 621569 001 2 GB 621565 001 15 Speakers 652669 001 16 Graphics card includes replacement thermal material NVIDIA Quadro 1000M graphics card 652673 001 NVIDIA Quadro 2000M graphics card 652674 001 AMD FirePro M5950 graphics card 652676 001 17 Processor Intel Core i7 processors i7 2820QM 2 30 GHz Turbo up to 3 40 GHz quad core processor 8 MB L3 Cache 8 657414 001 threads 45 W i7 2720QM 2 20 GHz Turbo up to 3 30 GHz quad core processor 6 MB L3 Cache 8 657413 001 threads 45 W i7 2630QM 2 00 GHz Turbo up to 2 90 GHz quad core processor 6 MB L3 Cache 8 657412 001 threads 45 W not configurable with iAMT i7 2620M 2 70 GHz Turbo up to 3 40 dual core processor 4 MB L3 cache 4 threads 35 657411 001 Ww Intel Core i5 processors Computer major components 23 Item Description i5 2540M 2 60 GHz Turbo up to 3 30 dual core processor 3 MB L3 cache 4 threads 35 Ww i5 2520M 2 50 GHz Turbo up to 3 20 dual core processor 3 MB L3 cache 4 threads 35 Ww Spare part number 657410 001 657409 001 18 System board includes replacement thermal material and VGA support bracket For use with dual core processors in all countries except China and Russia For use with quad core processors in all countries except China an
102. ply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least 2 5 cm one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquid
103. proved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 144 Chapter8 Power cord set requirements Country region Accredited agency Applicable note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole
104. r ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 43 Component replacement procedures
105. r 652662 001 For information about Cable Kit contents see Cable Kit on page 29 7 Cable routing tray included with the Raw Panel Support Kit 657408 001 8 Webcam module 652659 001 9 Ambient light sensor 652689 001 10 Display enclosure For use in computer models with DreamColor displays 652642 001 For use in computer models without DreamColor displays 652644 001 11 Logo nameplate 652666 001 Raw Panel Support Kit not shown includes a display enclosure with display cable 657408 001 WLAN antennas and cables WWAN antennas and cables and cable routing tray Display components 27 Plastics Kit o____ 06 0 gt Item Description Spare part number Plastics Kit 652664 001 1 Battery cover 2 SD Card blank 3 Optical drive weight saver 4 Display latch button 5 RJ 11 jack cover 6 ExpressCard blank 7 Inverter cover 2 are included one for models with DreamColor and one for models without DreamColor 28 Chapter 3 Illustrated parts catalog Cable Kit Item Description Spare part number Cable Kit 652662 001 1 WWAN antenna 2 WLAN antenna 3 Bluetooth module cable 4 RJ11 connector cable 5 RJ45 connector cable 6 Power connector cable 7 TouchPad cable Cable Kit 29 Mass storage devices Ses Item Description Spare part number 1 Hard dri
106. r scrolling 2 finger zoom pinch Power requirements Four launch buttons QuickWeb browser wireless on off calculator and mute volume AC adapter with localized cable plug support 3 wire plug with ground pin supports 3 pin DC connector e 200W SLIM Smart AC Adapter e 150W SLIM Smart AC Adapter 120W SLIM Smart AC Adapter 8 cell 2 8 Ah 83 Wh Li ion battery 8 cell 2 8 Ah 75 Wh Li ion battery Long life Support for 9 cell 73 Wh polymer HP STO9 Extended Life Battery does not support HP Fast Charge Chapter 1 Product description Category Security Description Support for 9 cell 100 Wh cylindrical HP BBO9 Ultra Capacity Extended Life Battery does not support HP Fast Charge HP Fast Charge Technology Integrated fingerprint reader Full volume encryption Integrated smart card reader Security cable slot Trusted Platform Module TPM V 1 2 Preboot authentication password smart card Operating system Preinstalled operating systems Windows 7 Professional 64 Windows 7 Professional 32 Windows 7 Home Premium 64 Windows Vista Home Basic 32 FreeDOS Microsoft Office preinstalled with operating system Windows 7 Professional 32 with Microsoft Office 2010 Starter Windows 7 Professional 64 with Microsoft Office 2010 Starter Web download SRDVD Red Hat Enterprise Linux RHEL SRDVD SuSE Linux Enterprise SLED Rest
107. racket For use on computer models that include a fingerprint reader 652652 001 For use on computer models that do not include a fingerprint reader 652653 001 4 Function button board 652665 001 5 RTC battery 652650 001 22 Chapter 3 Illustrated parts catalog Item Description Spare part number 6 Bluetooth module does not include Bluetooth module cable 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 7 Power button board 652654 001 8 Fingerprint reader board bracket included with the fingerprint reader board spare part number 652681 001 9 Northbridge chip heat sink includes replacement thermal material NOTE The Northbridge heat sink is included with the base enclosure assembly spare part number 652649 001 10 Fingerprint reader board 652681 001 11 Modem module 56k v 92 MDC data fax modem 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 12 TouchPad button board included with top cover spare part numbers 652652 001 and 652653 001 13 RJ 11 modem jack included in the Cable Kit spare
108. rd with pointing stick for use in Iceland includes keyboard and pointing stick cables Keyboard with pointing stick for use in Greece includes keyboard and pointing stick cables Keyboard with pointing stick for use in the Africa French Arabic includes keyboard and pointing stick cables 652683 001 Backlit keyboard with pointing stick for use in the United States includes keyboard and pointing stick cables 36 Chapter3 Illustrated parts catalog Spare part Description number 652683 031 Backlit keyboard with pointing stick for use in the United Kingdom includes keyboard and pointing stick cables 652683 041 Backlit keyboard with pointing stick for use in Germany includes keyboard and pointing stick cables 652683 051 Backlit keyboard with pointing stick for use in France includes keyboard and pointing stick cables 652683 061 Backlit keyboard with pointing stick for use in Italy includes keyboard and pointing stick cables 652683 071 Backlit keyboard with pointing stick for use in Spain includes keyboard and pointing stick cables 652683 081 Backlit keyboard with pointing stick for use in Denmark includes keyboard and pointing stick cables 652683 091 Backlit keyboard with pointing stick for use in Norway includes keyboard and pointing stick cables 652683 121 Backlit keyboard with pointing stick for use in French Canada includes keyboard and pointing stick cables 652683
109. re part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 652662 001 For information about Cable Kit contents see Cable Kit on page 29 Description Spare part number 56k v 92 MDC data fax modem module 628824 001 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 6 Remove the following components Hard drive see Hard drive on page 57 a b Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 Top cover see Top cover on page 68 2 p e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 g Processor see Processor on page 87 Remove the modem module 1 Turn the computer right side up with the front toward you 2 Remove the two Phillips M2 0x3 0 barrel screws 1 that secure the modem module to the system bo
110. rom the display rear panel 150 Chapter 9 Recycling 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 151 Index Symbols Numerics 1394 port identifying 14 A AC adapter spare part number 31 34 ambient light sensor identifying 15 spare part number AMT options 129 AMT Setup Prompt Ctrl P 27 38 129 Firmware Progress Event Support 129 Firmware Verbosity 129 Initiate Intel CIRA 129 Terminal Emulation Mode 129 Unconfigure AMT on next boot 129 USB Key Provisioning Support 129 antennas disconnecting 51 53 Anti Theft 125 audio product description 3 audio in microphone jack 13 audio out headphone jack 13 audio USB 3 0 board removal 91 spare part number 35 91 B backing up files 136 Backup and Restore 136 137 Backup and Restore Center 139 140 base enclosure spare part number 24 35 battery removal 45 spare part number 25 34 45 battery bay identifying 17 battery connector accessory 17 battery cover illustrated 28 battery latch removal 109 battery light 12 152 Index battery release latch 17 BIOS administrator password 125 Blu ray Disc R RE DVD RW SuperMulti DL Drive removal 62 spare part number 62 Blu ray Disc ROM Drive specifications 134 Blu ray Disc ROM DVDRW SuperMulti DL Combo Drive removal 62 spare part number 62 specifications 133 Bluetooth cable illustrat
111. rt 128 ExpressCard slot 128 flash media reader 128 parallel port 128 serial port 128 smart card slot 128 USB port 128 ports 1394 14 DisplayPort 14 eSATA USB 2 0 combo 14 external monitor 13 product description 4 USB 2 0 14 USB 3 0 13 USB charging 14 power button board removal 71 spare part number 35 71 power button identifying 9 power connector cable illustrated 29 removal 102 spare part number 102 power connector identifying 16 power cord set requirements 144 spare partnumber 31 33 power light 8 12 power requirements product description 4 primary memory module removal 66 spare part number 66 processor product description 1 removal 87 spare part number 23 87 processor heat sink removal 83 spare part number 83 product description audio 3 chipset 1 display panel 1 docking support 4 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 1 microphone 3 modem module 3 operating system 5 optical drives 2 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 5 serviceability 6 webcam 3 wireless 3 product name 1 Q QuickWeb button 10 QuickWeb light 8 R recovery partition 138 142 removal replacement preliminaries 39 procedures 44 restoring factory settings 124 hard drive 138 142 security defaults 129 RJ 11 modem jack identifying 16 spare part number 23 RJ 11 connector cable removal 105
112. s If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 40 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy Z CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible
113. s off or in Hibernation 3 Battery light e Amber A battery is charging e White A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light e Blinking white The hard drive or optical drive is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 5 Display release latch Opens the computer 6 Media Card Reader Supports the following digital card formats e MultiMediaCard e MultiMediaCardplus MMC e Secure Digital SD Card e Secure Digital HC SDHC Card e Secure Digital XC SDXC Card 7 Speakers 2 Produce sound NOTE To use the SRS Premium Sound software select Start gt All Programs gt SRS Premium Sound 12 Chapter 2 External component identification Right ODE Component 1 Q Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio WARNING To reduce the risk of personal injury ad
114. see Hard drive on page 57 a b Optical drive see Optical drive on page 62 Keyboard see Keyboard on page 64 a 9 Top cover See Top cover on page 68 e Video card fan heat sink assembly see Video card fan heat sink assembly on page 81 f Processor heat sink see Processor heat sink on page 83 When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 46 Memory modules see Expansion memory modules on page 48 WLAN module see WLAN module on page 51 WWAN module see WWAN module on page 53 Processor see Processor on page 87 Graphics card see Graphics card on page 85 Component replacement procedures 103 Remove the system board Position the computer right side up with the front toward you Remove the tape 1 that secures the cabling to the system board Remove the screws 2 that secure the plastic bracket to the system board and then remove the bracket 3 a Disconnect the power jack 1 the network cable 2 the display cable 3 and the webcam cable 4 Remove the Phillips M2 0x3 0 screw 1 that secures the smart card reader to the system board 104 Chapter 4 Removal and replacement procedures Remove the three Torx 9M2 5x4 0 screws 2 that secure the system board to the base enclosure Remove the two Torx 9M2 0x8 0 screws 3 th
115. sh rate Brightness 300 1 typical 60 Hz 220 nits typical Pixel resolution Pitch 0 179 x 0 179 mm Format 1920 x 1080 Configuration RGB stripe Backlight LED 39 6 cm 15 6 in HD display specifications 131 Metric U S PPI 142 ppi Viewing angle 60 60 50 50 Left Right Down Up minimum or 70 70 60 60 Left Right Down Up typical Hard drive specifications 500 GB 320 GB 250 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm Weight 101g 101g 101g Interface type SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details DVD RW and CD RW SuperMulti DL Combo Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD CD R and CD RW ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD DVD R DVD RW DVD R DVD M
116. ss based on the lighting conditions in your environment The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Top 15 Rear E Component Description 1 y RJ 11 modem jack select models only Connects a modem cable 2 O Power connector Connects an AC adapter 16 Chapter 2 External component identification Bottom Component Description 1 Battery bay Holds the battery 2 z SIM slot Supports a wireless subscriber identity module SIM The A SIM slot is located inside the battery bay 3 Battery release latch Releases the battery from the battery bay 4 5 6 Accessory battery connector Docking connector Bottom cover release latch Connects an optional accessory battery Connects an optional docking device Releases the bottom cover from the computer 7 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Top 17 Component 8 Q Bluetooth compartment 9 pms Wire
117. ssors four SODIMM customer accessible upgradeable memory module slots supporting up to 32 GB of RAM 2 Category Description In models that use dual core processors two SODIMM customer accessible upgradeable memory module slots supporting up to 16 GB of RAM PC3 10600 1333 MHz DDR3 Supports dual channel memory Supports the following configurations e 2048 MB Total System Memory 2048 x 1 e 4096 MB Total System Memory 4096 x 1 e 4096 MB Total System Memory 2048 x 2 e 8192 MB Total System Memory 8192 x 1 e 8192 MB Total System Memory 4096 x 2 e 8192 MB Total System Memory 2048 x 4 only available with quad core processors e 16384 MB Total System Memory 8192 x 2 e 16384 MB Total System Memory 4096 x 4 only available with quad core processors e 32768 MB Total System Memory 8192 x 4 only available with quad core processors Primary location hard drive Customer accessible Supports RAID 0 1 Supports the following 7 0 mm 9 5 mm and 12 7 mmSATA hard drives 6 35 cm 2 50 in e 750 GB 7200 rpm e 500 GB 7200 rpm e 320 GB 7200 rpm Self Encrypting Drive e 320 GB 7200 rpm Supports the following 6 35 cm 2 5 in solid state drives e 256 GB e 128 GB Upgrade bay Fixed removal of 1 screw required Customer accessible Serial ATA Supports 500 GB 7200 rpm drive Chapter 1 Product description Supports the following 12 7 mm
118. stick for use in Germany includes keyboard and pointing stick cables Keyboard with pointing stick for use in France includes keyboard and pointing stick cables 652682 061 Keyboard with pointing stick for use in Italy includes keyboard and pointing stick cables 652682 071 Keyboard with pointing stick for use in Spain includes keyboard and pointing stick cables 652682 081 Keyboard with pointing stick for use in Denmark includes keyboard and pointing stick cables 652682 091 Keyboard with pointing stick for use in Norway includes keyboard and pointing stick cables 652682 121 Keyboard with pointing stick for use in French Canada includes keyboard and pointing stick cables 652682 131 Keyboard with pointing stick for use in Portugal includes keyboard and pointing stick cables 652682 141 Keyboard with pointing stick for use in Turkey includes keyboard and pointing stick cables 652682 161 Keyboard with pointing stick for use in Latin America includes keyboard and pointing stick cables 652682 171 652682 201 652682 211 652682 251 Keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cables Keyboard with pointing stick for use in Brazil includes keyboard and pointing stick cables Keyboard with pointing stick for use in Hungary includes keyboard and pointing stick cables Keyboard with pointing stick for use in Russia includes keyb
119. t the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 Remove the display panel 1 Remove the display bezel a Position the computer upright on a flat surface with the display panel open b Remove the two rubber pads 1 that cover the display panel screws c Remove the two Torx 9M2 5x5 0 screws 2 that secure the display bezel to the display enclosure 6 a 0 T T Component replacement procedures 113 d Flex the top 1 of the bezel from the inside edge until it disengages from the display back cover e Flex the inside edge of the left side and the right side 2 of the bezel until it disengages from the display back cover f Flex the bottom 3 of the bezel from the inside edge until it disengages from the display back cover g Remove the display bezel from the display back cover 4 2 Remove the six Torx 9M2 5x5 0 screws that secure the display panel to the display enclosure 3 Disengage the display panel from the base enclosure by closing the display enclosure to 45 degrees while holding the sides of the display panel 4 Remove the two pieces of tape that secure cables to the back of the display panel Remove the eight 1 Phillips M2 0x3 0 screws that secure the display panel to the display hinges four on either side 114 Chapter 4 Removal and r
120. the board opposite the graphics card slot rises away from the computer Component replacement procedures 85 Ey NOTE The thermal material must be thoroughly cleaned from the surfaces of the graphics card components 1 2 3 and 4 and the system board components 5 6 7 and 8 each time the graphics card is removed Replacement thermal material is included with all graphics card and system board spare part kits Reverse this procedure to install the graphics card 86 Chapter 4 Removal and replacement procedures Processor Ef NOTE All processor spare part kits include replacement thermal material Description Spare part number Intel Core i7 processors quad core i7 2820QM 2 30 GHz Turbo up to 3 40 processor 8 MB L3 cache 8 threads 657414 001 i7 2720QM 2 20 GHz Turbo up to 3 30 processor 6 MB L3 cache 8 threads 657413 001 i7 2630QM 2 00 GHz Turbo up to 2 90 processor 6 MB L3 cache 8 threads not configurable 657412 001 with iAMT Intel Core i7 processor dual core i7 2620M 2 70 GHz Turbo up to 3 40 processor 4 MB L3 cache 4 threads 657411 001 Intel Core i5 processors dual core i5 2540M 2 60 GHz Turbo up to 3 30 processor 3 MB L3 cache 4 threads 657410 001 i5 2520M 2 50 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 657409 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure wheth
121. the computer System Diagnostics Displays the following information e System Information o Identification information for the computer and the batteries in the system o Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e Memory Test Runs a comprehensive test on any memory installed in the computer e Battery Test Runs a comprehensive test on any batteries installed in the computer e Error Log Displays a log file if any errors have occurred Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Reset BIOS security to factory default Restore the BIOS security settings to the factory default Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 124 Chapter 5 Computer Setup Security menu EY NOTE Some of the menu ite
122. the heat sink 1 2 3 and 4 and the system board 5 6 7 and 8 each time the heat sink is removed Replacement thermal material is included with all heat sink and system board spare part kits Reverse this procedure to install the video card fan heat sink assembly Ex NOTE To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer 82 Chapter4 Removal and replacement procedures Processor heat sink All heat sink spare part kits include replacement thermal material Description Spare part number NOTE The processor heat sink is included with the video card fan heat sink assembly Video card fan heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIA 652675 001 Quadro 1000M graphics cards Video card fan heat sink assembly for use in computers with NVIDIA Quadro 2000M graphics 652677 001 cards Before removing the processor heat sink follow these steps 1 Shut down the
123. these steps 1 9 e gt moe Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 45 Remove the service access cover see Service access cover on page 47 Remove the following components a Hard drive see Hard drive on page 57 b Optical drive see Optical drive on page 62 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 68 Remove the fingerprint reader board 1 2 p Position the top cover upside down with the front toward you Remove the Phillips M2 0x3 0 screw 1 that secures the fingerprint reader board to the top cover Remove the fingerprint reader board bracket 2 from the fingerprint reader board Component replacement procedures 75 4 Lift the fingerprint reader board 3 from the top cover Reverse this procedure to install the fingerprint reader board 76 Chapter 4 Removal and replacement procedures TouchPad button board Description Spare part number TouchPad button board included with top cover spare part number 652652 001 and 652653 001 Before removing the TouchPad button
124. tick cables 652683 B71 Backlit keyboard with pointing stick for use in Sweden and Finland includes keyboard and pointing stick cables 652683 BA1 Backlit keyboard with pointing stick for use in Slovenia includes keyboard and pointing stick cables 652683 BB1 Backlit keyboard with pointing stick for use in Israel includes keyboard and pointing stick cables 652683 BG1 Backlit keyboard with pointing stick for use in Switzerland includes keyboard and pointing stick cables 652683 DD1 Backlit keyboard with pointing stick for use in Iceland includes keyboard and pointing stick cables 652683 DJ1 Backlit keyboard with pointing stick for use in Greece includes keyboard and pointing stick cables 652683 DW1 Backlit keyboard with pointing stick for use in Africa French Arabic includes keyboard and pointing stick cables 652684 001 Pointing stick cover 652685 001 PCH thermal material 652686 001 Display board for use in computers with DreamColor displays Sequential part number listing 37 Spare part number 652687 001 652688 001 652689 001 Description Smart card bracket Optical drive bracket Ambient light sensor board includes cable 653019 001 DVD ROM drive 653020 001 DVD RW and CD RW SuperMulti DL Combo Drive 653021 001 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 653022 001 Blu ray Disc R RE DVD RW SuperMulti DL Drive 653271 001 39 6 cm 15 6 in HD WVA display panel 653273 0
125. ting current 4 74 A Temperature Operating 5 C to 35 C 41 F to 95 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 130 Chapter 6 Specifications 39 6 cm 15 6 in HD display specifications Metric U S Dimensions Height 20 9 cm 8 25 in Width 35 9 cm 14 15 in Diagonal 39 6 cm 15 6 in Surface treatment Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 200 nits typical Pixel resolution Pitch 0 2151 mm Format 1600 x 900 Configuration RGB stripe Backlight LED PPI 118 ppi Viewing angle 30 30 20 10 Left Right Down Up minimum or 45 45 35 25 Left Right Down Up typical 39 6 cm 15 6 in FHD display specifications Metric U S Dimensions Height 20 9 cm 8 25 in Width 35 9 cm 14 15 in Diagonal 39 6 cm 15 6 in Surface treatment Anti glare Contrast ratio Refre
126. ting system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows 7 operating system DVD purchased separately section in this guide 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http www hp com support select your country or region and then follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer A CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When ref
127. tis necessary to replace the display hinges remove them from the hinge cover The left and right display hinges are available using spare part number 652646 001 13 If it is necessary to remove the cable routing tray remove the five Phillips M2 0x3 0 screws 1 that secure the cable routing tray to the display enclosure The cable routing tray is available in the Raw Panel Support Kit spare part number 657408 001 118 Chapter 4 Removal and replacement procedures 14 Pull the tray 2 away from the display enclosure Remove the end cap 3 from the tray and then remove the cables 4 T l 15 Ifitis necessary to replace the webcam module or ambient light sensor from the display enclosure release the ZIF connector 1 for the webcam cable and disconnect the cable 2 Then release the ZIF connector 3 for the ambient light sensor cable 4 and disconnect the cable 16 Remove the two Phillips screws 5 that secure the webcam to the display enclosure and then remove the webcam 6 Component replacement procedures 119 17 If it is necessary to replace the webcam ambient light sensor cable disconnect the cable from the ambient light sensor board 1 and then remove the cable 2 18 If it is necessary to replace the WWAN antenna cables detach the WWAN antenna transceivers 1 from the adhesive on the back cover and then release the cables from the clips 2 that secure the cables to the display back co
128. trino Advanced N 6205 2x2 a b g n WiFi Adapter 631954 001 Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system P Disconnect all external devices connected to the computer e Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 45 5 Remove the service access cover see Service access cover on page 47 Remove the WLAN module 1 Position the computer upside down with the front toward you 2 Disconnect the WLAN antenna cables 1 2 and 3 from the terminals on the WLAN module Ex NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal If the computer is equipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable is connected to the middle terminal on the WLAN module y Remove the two Phillips M2 5x3 0 screws 4 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer Component replacement procedures 51 4 Remove the WLAN module 5 by pulling the module away from the slot at an angle Ex NOTE WLAN modules are
129. uide Windows 7 137 Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to recover your system settings your computer select models only or your files Ex NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps ZA CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To check for the Windows partition select Start gt Computer To check for the HP Recovery partition select Start right click Computer click Manage and then click Disk Management Ex NOTE If the Windows partition and the HP Recovery partition are not list
130. ultisession CD Photo CD CD EXTRA RW DVD RAM Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Center hole diameter 1 5 cm 0 59 in 132 Chapter 6 Specifications Disc diameter Standard disc 12 cm 4 72 in Mini disc Disc thickness 8 cm 3 15 in 1 2 mm 0 047 in Track pitch 0 74 um Access time cD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode Startup time lt 15 seconds Stop time lt 6 seconds Blu ray Disc ROM DVDRW SuperMulti DL Combo Drive Applicable disc Read Write CD DA CD E G CD MIDI CDTEXT CD R and CD RW DVD R DVD R 9 CD ROM CD ROM XA DVD RW DVD R DVD R 9 DVD RW MIXED MODE CD CD I CD I Bridge DVD RAM Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVDROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM HD ROM Single Layer HD ROM Dual Layer HD DVD R HD DVD R for
131. uring routine operation 4 DisplayPort Connects an optional digital display device such as a high 15 performance monitor or projector 5 GATA eSATA USB 2 0 combo port Connects a high performance eSATA component such as an eSATA external hard drive or connects an optional USB device 6 USB 2 0 port Connects an optional USB device 7 4 USB charging port Connects an optional USB device 8 os 1394 port Connects an optional IEEE 1394 or 1394a device such as O a camcorder 9 ExpressCard slot Supports optional ExpressCards 14 Chapter 2 External component identification Display Component 1 Internal display switch Description Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer 2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLAN 3 WWAN antennas 2 Send and receive wireless signals to communicate with wireless wide area networks WWAN 4 Internal microphones 2 Record sound 5 Webcam light select models only On The webcam is in use 6 7 Webcam select models only Ambient light sensor Records video and captures still photographs To use the webcam select Start gt All Programs gt HP gt HP Webcam Automatically adjusts the display brightne
132. ve bracket included in the Hard Drive Hardware Kit spare part number 644694 001 2 Hard drive 750 GB 7200 rpm 633252 001 500 GB 7200 rpm 634926 001 320 GB 7200 rpm Self Encrypting 626978 001 320 GB 7200 rpm 641672 001 Solid state drive not shown 256 GB solid state drive SSD 653435 001 128 GB solid state drive SSD 653434 001 3 Optical drive DVD RW and CD RW SuperMulti DL Combo Drive 653020 001 Blu ray Disc R RE DVD RW SuperMulti DL Drive 653022 001 DVD ROM Drive 653019 001 Blu ray Disc ROM DVD RW SuperMulti DL Combo Drive 653021 001 4 Optical drive bracket 652688 001 30 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters 200 W AC adapter 645154 001 120 W AC adapter 645156 001 150 W AC adapter 646212 001 Power cords For use in Argentina 490371 D01 For use in Australia 490371 011 For use in Brazil 490371 202 For use in Bulgaria 490371 021 For use in Denmark 490371 081 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in Thailand 490371 201 For use in the United Kingdom and Singapore 49037
133. ver 120 Chapter 4 Removal and replacement procedures 19 Ifitis necessary to replace the WLAN antenna cables detach the WLAN antenna transceivers 1 from the adhesive on the back cover and then release the cables from the clips 2 that secure the cables to the display back cover Reverse this procedure to reassemble and install the display assembly Component replacement procedures 121 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ex NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed

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