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TracVision SA Owner`s Manual

1. D 1 Appendix E Startup Data Sequence 0000s E 1 Appendix F Maintenance Port Parser Commands F 1 F 1 System Commands 002s EE ER eee eens F 1 F 2 Manual Positioning Commands ss sesse es kk Rae F 2 F3 Operational Commands ss eke EER ER RR RR EE EE RE F 3 F 4 Target and Signal Commands 000ee eee ER RR ee F 4 List of Figures Figure 1 1 TracVision SA System Configuration 1 1 Figure 1 2 Primary Components of the TracVision SA 1 2 Figure 2 1 Antenna Blockage es eE ER EE RARR hehe eS 2 2 Figure 2 2 Proper Orientation of the Antenna Unit 2 3 Figure 2 3 Forward Shipping Restraint Arranged for Shipping 2000ee ee eee 2 3 Figure 2 4 TracVision SA Shipping Restraints Top View Installed for Shipping 2 4 Figure 2 5 Mounting the Unit on a Curved Surface 2 4 Figure 2 6 Mounting Plate Dimensions 2 ste EER R ARE R RR 2 5 Figure 2 7 Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations 2 5 Figure 2 8 Connectors Facing Front of Vehicle Recommended Drain Hole Locations 2 6 Figure 2 9 Forward Shipping Restraint Storage 2 6 Figure 2 10 Rotating Plate Shipping Restraint Storage 2 6 Figure 2 11 TracVision SA Shipping Restraints Storage Position sessies EE ewes ese SEE a eed 2 7 Figure 2 12 Proper Wire to
2. Component KVH Part No Antenna Unit comprising 01 0225 02 Baseplate Assembly 02 0952 02 Radome Assembly 02 0953 02 RF Cable 30 ft 32 0589 30 Power Cable 30 ft 32 0590 30 Data Cable 30 ft 32 0591 30 IRD Ground Wire 50 ft 32 0583 50 Mounting Plate 20 0668 Kitpack 72 0094 Installation and Operation Manual 54 0149 A complete listing of kitpack contents is provided in Section 2 1 2 Kitpack 1 3 1 Additional Materials Required for TracVision SA Use To make full use of your new TracVision SA and receive satellite TV on the road you will need to provide purchase the following e Television e Appropriate IRD for your selected satellite TV service if using the DISH Network a Model 4000 or 5000 IRD will be required e Optional KVH EchoStar Adapter for use with the DISH Network service and IRD 54 0149 Rev D Table 1 1 TracVision SA Packing List Cables for the TracVision SA are stored beneath the antenna unit during shipping Operation of the DISH Network requires the purchase of an EchoStar IRD Adapter To purchase an EchoStar Adapter contact KVH or your local KVH dealer and ask for KVH Part Number 02 0899 Installation 2 2 1 Installation Overview of Installation TracVision SA is designed for simple installation and setup Just follow these easy steps le 2 3 4 5 2 1 1 Choose the antenna location Mount the antenna unit Connect the antenna unit cables Conn
3. 3 Wait at least 10 seconds before restoring power first to the IRD and then to the antenna 54 0149 Rev D For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint index html Baseline RF levels are included as part of the startup sequence provided in Appendix E The long term fix typically done at original system installation is to install an Uninterruptible Power Supply like those available for use with computer systems on the IRD Be sure to specify a UPS with adequate available current for all devices attached to it An IRD draws approximately 200 watts A Guide to TracVision SA 4 2 3 EchoStar IRD Commissioning Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been commissioned within several months of their manufacture Appendix D provides the manual satellite acquisition and commissioning procedure 4 2 4 Failed IRD Status Check As detailed in Appendix E TracVision SA completes a detailed startup routine whenever it is turned on One of the first checks is the IRD status test As noted in the typical startup cycles the expectation is that the IRD and its communications link to TracVision SA will pass this test There are however two alterna
4. 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent 5 3 Replaceable Parts Table 5 1 has been updated to include the dual output LNB Part Name Part Number Radome Assembly 02 0953 02 Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1144 01 System Fuse 16 0017 3150 LNB 19 0056 Optional purchased separately A Guide to TracVision SA ADDENDUM Appendix A System Specifications Table A 1 has been updated to include the dual output LNB Physical Characteristics Table A 1 Power 11 16 volts DC 2 5 amps TEAC etn a Ee nominal 3 5 amps peak Specifications Dimensions Weight 32 81 cm wide x 14 8 38 cm high 33 Ibs 15 kg LNB Dual Output Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 25 C to 55 C Storage Temperature 40 C to 85 C Humidity to 100 percent 54 0149 Addendum to Rev D 5 Appendix B Functional Block Diagram The functional block diagram has been updated to include a second RF cable In vehicle Components TracVision SA Antenna Unit Components Wiring Terminal Connectors Elevation Mechanism gos x Azimuth Mechanis
5. To connect a second TV and IRD to the TracVision SA system you must connect a second RF cable to the Antenna Unit baseplate connector labeled RF2 The other end of the RF cable should be run down into the vehicle and connected directly to the second IRD The data cable remains connected to the first master IRD Each IRD TV pair can operate independently of the other allowing different viewers to watch different channels However the master IRD must remain turned on if the second IRD is in use 54 0149 Addendum to Rev D KVH has provided an F connector for use with the TracVision SA This connector specifically requires the Augat Snap n Seal Crimp Strip Tool part number IT1000 If you do not have this tool you will need to purchase a silicone filled weatherproof F connector Radio Shack Part Number 278 236 or equivalent to use instead KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performance due to improper wiring Figure 2 24 Installing Three or More IRDs Using an Active Multiswitch The data cable should be attached to the master IRD The master IRD must remain on for the secondary IRDs to function properly Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent is placed
6. A 1 has been updated to include the dual output LNB Physical Characteristics Power 11 16 volts DC 2 5 amps nominal 3 5 amps peak Dimensions Weight 32 81 cm wide x 14 8 38 cm high 33 lbs 15 kg LNB Dual Output Maintenance Port Pointing System 9600 bps 8 N 1 EIA RS232 Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 25 C to 55 C Storage Temperature 40 C to 85 C Humidity to 100 percent A Guide to TracVision SA ADDENDUM Appendix B Functional Block Diagram The functional block diagram has been updated to include a second RF cable In vehicle Components TracVision SA Antenna Unit Components Wiring Terminal Connectors Elevation Mechanism ge s Azimuth Mechanism DSS or EchoStar IRD CPU Motor Driver Elevation Power Supply and Motor RF Detector Azimuth Motor Power 12v DC Power i i Elevation Azimuth Switch l i Limit Motor Switch Switch Cable Assignments PPA EE EK RF Cable 32 0589 30 RE esse seek ee see Owner provided RG 6 or RG 11 75 ohms cable IRD Maint Data Cable 32 059 30 POWET ees ee Power Cable 32 0590 30 54 0149 Addendum to Rev D 9 A Guide to TracVision SA ADDENDUM TracVision SA Owner s Manual Addendum ECO 5616 The following information applies to Revision D of the
7. EREEREEEEERELRE LERE System skips limit switch test Limit Switch Status PASS PASS is expected Initializing IRD IRD STATUS PASS DSS ssSse ssessesssSs5 PASS is expected with successful IRD identification Saved Sat Pos EL 33 3 4 Initializing Einetune s s Peaking the satellite signal POS 360 0 33 9 2622 Signal Peaked AZ 0 00 EL 33 30 RF 2674 POS 0 0 33 3 2646 POS 0 0 33 3 2638 IRD Signal Quality 79 POS 0 0 33 3 2640 POS 0 0 33 3 2616 POS 0 0 333 2614 IRD Signal Quality 77 CH 200 XP 7 HI 0 LO 10 POS 0 0 33 3 2652 Saved Sat Pos AZ 0 00 EL 33 30 POS 0 0 33 3 2617 POS 0 0 33 3 2616 IRD Signal Quality 78 POS 0 0 33 3 2610 E 2 Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands TracVision SA system parser commands are parsed when the system receives an ASCII carriage return Hex 0D An ASCII line feed Hex 0A is permitted but is ignored in any transmitted command All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character ASCII gt Hex 3E or a not acknowledge character ASCII Hex 3F The parser commands are shown below in boldface capital letters but they are not case sensitive In most cases the command is responded to with an echo that is if you type ZAP for example and press ENTER the r
8. PCB This new configuration requires minor changes to the procedure for removing and replacing the PCB 54 0149 Addendum to Rev D 1 Figure 5 1 Pan Head Screws Antenna PCB and Rotating Plate PCB Cover _ gt 3 15 amp Fuse Figure 5 2 Close up of Connecting Rod and E ring Linear Actuator Elevation Axis Motor Shaft 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover When carrying out maintenance fastened to the rotating plate Fig 5 1 The cover must be Ie CE De EES removed to gain access to the main power fuse and the PCB any of the small screws inside the assembly mechanism If a screw is lost within the baseplate it must be retrieved 1 Using needle nose pliers remove the E ring from fo avoid causing any damage when one end of the connecting rod Fig 5 2 the unit rotates A Guide to TracVision SA ADDENDUM 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 54 Figure 5 4 Removing the PCB Cover Elevation Axis Motor Shaft 4 Remove 6 pan head screws from the PCB cover TracVision SA is equipped with a flanges 5x20 mm 3 15 amp 250 volt fast blow fuse which is mounted on the 5 Remove the PCB cover To get the necessary PCB To access and replace the clearance rotate the linear actuator up 90 whil
9. PCB cover flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 4 TracVision SA is equipped with a i 5x20 mm 3 15 amp 250 volt fast 6 Remove cable connectors from PCB Figure 5 5 blow fuse which is mounted on the illustrates the PCB arrangement and connector PCB To access and replace the locations fuse remove the PCB cover Figure 5 5 PCB Connector Locations Rear View Limit Switches Puge Cable Wrap Gyro 0 O O O o J11 PCB I ul J9 J2 J Ol ER Ooo ee FT ie O Elevation Motor Azimuth Motor RF Connector RF Connector to IRD to LNB 7 The PCB is mounted to the rotating plate with 9 pan head screws 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 9 Carry out the LNB calibration procedure When replacing the PCB cover be Section 5 4 2 54 0149 Addendum to Rev D careful not to pinch any cables A Guide to TracVision SA ADDENDUM TracVision SA Owner s Manual Addendum ECO 5426 The following information applies to Revision D of the TracVision SA Owner s Manual KVH Part Number 54 0149 5 3 Replaceable Parts Due to system improvements the TracVision SA now consumes less power As a result the system fuse has been changed from a 4 amp to a 3 15 amp fuse Part Name Part Number Table 5 1 Radome Assembly 02 0953 0
10. Searching for program guide please stand by The system has found the satellite but has been turned off for more than approximately four hours This message appears for about 10 seconds Refer to your DSS User s Manual for specific messages displayed by your system 2 6 Completing the Installation Process If the system has initialized properly and is functioning replace the radome on the baseplate labels on the sides securing it with the eight pan head screws and flat washers removed at the start of the installation process As noted previously while some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of both DIRECTV and EchoStar This will permit the installer to record the TracVision SA startup sequence to verify that the unit is functioning within specified parameters Baseline startup parameters with optimal ranges have been provided in Appendix E 54 0149 Rev D Table 2 3 DSS On screen Messages If a need does arise to paint the radome ONLY use non meiallic automotive paint to avoid degrading the RF signal strength and the reception quality KVH TracVision LM 2 16 Figure 2 24 Remote Dish Wiring Configuration 2 7 Configuring TracVision SA for Remote Satellite Dish Operation In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may be the only solution to sate
11. TracVision SA Owner s Manual KVH Part Number 54 0149 Your TracVision SA antenna has been upgraded Instead of a single output Low Noise Block LNB your system is now equipped with a dual output LNB giving you the ability to connect more than one IRD and TV to the system Since the TracVision SA Owner s Manual assumes a single output LNB configuration the following changes have been made to reflect a dual output LNB configuration 1 2 TracVision SA System Overview Since the dual output LNB is now standard the following sidebar note no longer applies TracVision SA is eguipped with a single port Low Noise Block LNB that can provide signals to a single IRD Should you wish to eguip your vehicle with multiple TVs and IRDs a dual port LNB is available as an option KVH Part Number 19 0056 1 2 1 TracVision SA Components The Antenna Unit includes the antenna positioning mechanism signal front end power supply and control elements These include antenna drive controls and mechanisms the cable wrap subassembly power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a dual output low noise block LNB converter with built in 54 0149 Addendum to Rev D 1 Figure 2 14 Cable Port Assignments Exterior of Baseplate preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Liguid tight watertight fittings locate
12. USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state TVSA O M Cover 3 00 K VIHI KVH Industries Inc KVH Europe A S 50 Enterprise Center Middletown RI 02842 U S A Ved Klaedebo 12 2970 Hoersholm Denmark Phone 401 847 3327 Fax 401 849 0045 Phone 45 45 160 180 Fax 45 45 867 077 E Mail info kvh com Internet http www kvh com E Mail info kvh dk Internet http www kvh com KVHS and TracVision are registered trademarks of KVH Industries Inc
13. eee eee shores ee 2 1 Overview of Installation 0 002 eee 2 1 2 1 1 Installation Tools and Materials Reguired sees se ee ee 2 1 ER 111912 0 PRM ea ne men nn elon Bee eee ore eee et eee ETE 2 2 Choosing the Best Location 00 cece eee eens 2 2 Mounting the Antenna Unit 2 RR ER RR ee eee 2 3 Connecting the Antenna Unit 2002 ee RR Re 2 7 2 4 1 Connecting the Antenna Data Cable to the IRD 2 9 2 4 2 Connecting the Antenna to Vehicle Powe 000008 2 11 2 4 3 Connecting the IRD Ground WIre s iese ies ees ee be 2 12 2 4 4 Connecting the Antenna RF Signal Cable to the IRD 2 12 Checking Out the System eee EE EE EER EER 2 14 Completing the Installation Process 55 2 15 Configuring TracVision SA for Remote Satellite Dish Operation EE ER RR RR EE ER RE 2 16 Operation 124452260 ERA wn ees eee EDE HOE GE 3 1 Troubleshooting su R RR Chas GRE TRE RR WER N 4 1 Causes and Remedies for Common Operational Issues 4 1 4 11 Blown Fuse Or NG POWeEF iis inisieer bes ie GER ee DES AE 4 2 4 1 2 Dew or Rain Pooling on DOME sus EER EE EK ERENS R ER 4 2 4 1 3 Satellite Signal Blocked eie ee ee RR RA EE Re 4 2 54 0149 Rev D 4 1 4 Outside Satellite Coverage ZONE ee ee RA Ee Re 4 3 4 1 5 Incorrect or Loose RF Connectors ee ee ee Re 4 3 4 2 IRD Troubleshooting su EE RR ER EE EE EER RA seen tens
14. installation 2 1 2 Kitpack Table 2 1 lists the materials provided in the TracVision SA kitpack Part Qty KVH Part No Rocker Switch 1 12 0048 Switch Plate 1 20 0685 RF F Connector 2 23 0170 Terminal Crimp female 5 23 0188 03 Tie wraps 5 22 0013 1 20 x hex screws 4 14 0250 0010 1 flat washers 4 14 0251 Flash kit cable and adapter 1 02 1029 Clam Shell Ventilator 1 19 0230 2 2 Choosing the Best Location Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals the ideal antenna site has an unobstructed view of the horizon satellite all around Keep the antenna clear of any obstructions on the roof e g air conditioners The antenna requires a 15 to 75 look angle to receive satellite signals 15 75 m O Vehicle Roof Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle TracVision Antenna Air Conditioner For best operation mount the antenna on a horizontal surface Installation 2 3 Mounting the Antenna Unit 1 2 Remove antenna unit from shipping container Remove and save the 8 pan head screws and sealing washers that hold radome to baseplate Carefully lift radome straight up until dear of antenna assembly and set aside Position antenna unit in desired location on the centerline of the vehicle with baseplate and m
15. shipping box using the original packaging material as illustrated in Figure 5 7 2 System Specifications Appendix A System Specifications Physical Characteristics Table A 1 Power 11 16 volts DC 2 5 amps TracVision SA System nominal 3 5 amps peak Specifications Dimensions Weight 32 81 cm wide x 14 8 38 cm high 33 Ibs 15 kg LNB Single Output Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 25 C to 55 C Storage Temperature 40 C to 85 C Humidity to 100 percent 54 0149 Rev D A 1 Functional Block Diagram Appendix B Functional Block Diagram In vehicle Components TracVision SA Antenna Unit Components Wiring Terminal i TV Connectors i i ee ss N Elevation Mechanism i EN PA EE ea DSS or RF1 EchoStar IRD IRD Elevation Motor CPU Motor Driver Power Supply and RF Detector Motor Power Elevation Azimuth 12v DC Limit Motor Switch Switch Power Switch Cable Assignments PAF Vets N RF Cable 32 0589 30 IRD Maint Data Cable 32 059 30 POWET sees esse Power Cable 32 0590 30 54 0149 Rev D B 1 Wiring TracVision SA to a 15 pin Data Connector Appendix C Data Cable Wiring C 1 Wiring TracVision SA toa 15 pin Data Connector In so
16. with multiple TVs and IRDs a dual port LNB is available as an option KVH Part Number 19 0056 1 2 1 TracVision SA Components The Antenna Unit includes the antenna positioning mechanism signal front end power supply and control elements These include antenna drive controls and mechanisms the cable wrap subassembly power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a dual output low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Liquid tight watertight fittings located on the back of the baseplate join the power signal and control cabling from units inside the vehicle 2 4 Connecting the Antenna Unit TracVision SA Cable Ports In a dual output LNB configuration cable port 1 can be used to connect a second RF cable when connecting multiple IRDs and TVs to the system Figure 2 14 shows the antenna unit s exterior baseplate cable ports consisting of two RF connectors ports 1 and 4 and two liquid tight fittings ports 2 and 3 Figure 2 15 shows the interior baseplate wiring Refer to these figures when connecting cables to the antenna unit A Guide to TracVision SA ADDENDUM Figure 2 14 Cable Port Assignments Exterior of Baseplate RF2 Power Data RF1 1 2 3 4 Figure 2 15 Power Interior Base
17. 2 Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 System Fuse 16 0017 4000 LNB 19 0194 Optional purchased separately It is recommended that all other technical difficulties be resolved by returning the TracVision SA unit to an authorized service provider Maintenance 5 4 Field Replaceable Unit A Procedures Always lift the antenna unit by The following subsections provide detailed procedures for the gray baseplate never by the repairing or swapping out field replaceable units The procedures radome or any portion of the refer to labeled items presented on the following isometric antenna assembly diagrams which are based on KVH assembly drawings Figure 5 1 Antenna PCB and Rotating Plate Pan Head Screws PCB Cover PCB otating Plate Figure 5 2 Close up of Linear Actuator Pivot Bracket and Pin Quick Release Pin Elevation Axis Motor Shaft 54 0149 Rev D 5 3 A Guide to TracVision SA Figure 5 3 Antenna Assembly When carrying out maintenance on the PCB be sure to not drop any of the small screws inside the mechanism If a screw is lost within the baseplate it must be retrieved to avoid causing any damage when the unit rotates Wing Screw and Washer LNB Clamp Reflector Bracket g d D 5 4 1 PCB Removal and Replacement Estimated Time to Repa
18. 2 Field Replaceable Units Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 System Fuse 16 0017 3150 Should the fuse ever need to be INE 9 094 Sr an ea aie Optional purchased separately fast blow fuse 5 4 1 PCB Removal and Replacement The sidebar note has been changed to indicate the new rating of the fuse TracVision SA is equipped with a 5x20 mm 3 15 amp 250 volt fast blow fuse which is mounted on the PCB To access and replace the fuse remove the PCB cover 54 0149 Addendum to Rev D 1 Congratulations You have selected one of the most advanced land mobile satellite tracking systems available today KVH Industries TracVision SA is designed for use with DIRECTV and the DISH Network This manual provides detailed instructions on the proper installation use and maintenance of your TracVision SA system Throughout this manual important information is marked for your attention by these icons A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system An alert to important information regarding procedures product specifications or product use Information about installation TracVision SA Serial Number maintenance troubleshooting or other mechanical issues An electrical safety warning to help identify elec
19. 4 3 4 2 1 IRD Data Port ar Cable Wiring ss sei sees eE GENE GEEN 4 3 4 2 2 AL P wer FIMEUIERNG sesse ateis elke REEN EE EG SS EED SE Eg 4 3 423 Echostar IRD Commissioning GHECK ese NES SR 4 4 4 2 4 Failed IRD Status Check cccccseccceceseseeeceeeesseeeeeeeseenes 4 4 4 2 9 IRD EE RE SERS 4 5 43 CNB Falls vs ss Vi Seed sed sb RS SERE n ERA BREER EE DR EE 4 5 4 4 Computer Diagnostics ss see EE EE RR RR RR RE EE EE 4 5 4 5 Maintenance Port Parser Commands see sees ske 4 6 5 Maintenance is Mas dk tees Ed sede di eee de Me 5 1 5 1 Warranty Service Information ss kk EER cece eee RR Re 5 1 5 2 Preventive Maintenance ss saak ke aa RR RE RR RR RR 5 1 5 3 Replaceable Parts sur RE EER EE N ER RE RR RR RR RR RE 5 2 5 4 Field Replaceable Unit Procedures ss kk ER EE EE 5 3 5 4 1 PCB Removal and Replacement sees ees see ee ee ee 5 5 5 4 2 Antenna LNB Replacement ees ie ee ee ee ee ee ee ee ee 5 5 5 4 3 EchoStar Adapter Replacement sees ee ee ee ee ee 5 7 5 5 Preparation for Shipment see EE RR RE EE EER RE RR EE 5 7 Appendix A System Specifications ese ses ke A 1 Appendix B Functional Block Diagram se see se ks B 1 Appendix C Data Cable Wiring ss se ss RE RE ER C 1 C 1 Wiring TracVision SA to a 15 pin Data Connector C 1 C 2 DB9 Data Connector Pin Assignments C 2 Appendix D EchoStar IRD Commissioning Procedure
20. 8 Repackaging the TracVision SA 5 8 DB9 Male and Female Connector Arrangement C 2 Figure C 1 List of Tables Table 1 1 Table 2 1 Table 2 2 Table 2 3 Table 3 1 Table 4 1 Table 5 1 Table A 1 Table C 1 Table C 2 Table F 1 Table F 2 TracVision SA Packing List 6 2c eee eee eee 1 3 Kitpack Contents EE EER EERS det Ek RE ones 2 2 TracVision SA Operational Messages 2 14 DSS On screen Messages 005 2 15 TracVision SA Automated Procedures 3 1 Troubleshooting Matrix 0 0 0 cee eee ees 4 1 Field Replaceable Units 004 5 2 TracVision SA System Specifications A 1 Alternate Wiring Arrangement for TracVision SA Data Cable to DB15 15 wire Connector C 1 DB9 Pin Functions and Color Code C 2 System Commands iis EE SERE SEEN caw Secu we F 1 Manual Positioning Commands F 2 Table F a Table F 4 54 0149 Rev D Operational Commands Target and Signal Commands Introduction 1 Introduction 1 1 Digital Satellite Television The DIRECTV and DISH Network systems transmit digital audio and video data from land based transmitters to a satellite parked above the equator Each satellite relays the signals in spot beams covering the continental United States and contiguous waters TracVision SA automatically identifies locks on to and receives signal
21. A Guide to TracVision SA owner manual Installation Instructions e User s Guide Technical Manual SA sion Vi ac KVT A Guide to TracVision SA ADDENDUM TracVision SA Owner s Manual Addendum ECO s 5616 5846 The following information applies to Revision D of the TracVision SA Owner s Manual KVH Part Number 54 0149 Your TracVision SA antenna has been upgraded Instead of a single output Low Noise Block LNB your system is now equipped with a dual output LNB giving you the ability to connect more than one IRD and TV to the system In addition the baseplate connectors of your TracVision SA have been changed to make installation easier The following changes have been made to the Owner s Manual to reflect these system improvements 1 2 TracVision SA System Overview Figure 1 1 shows the new baseplate connectors and cable routing TracVision Antenna Figure 1 1 TracVision SA Single IRD System Configuration Switchplate 11 16 VDC 2 5 3 5 Amps Low speed i OO Data Satellite Receiver 9 pin PC Diagnostic Port d 54 0149 Addendum to Rev D 1 Since the dual output LNB is now standard the following sidebar note no longer applies TracVision SA is equipped with a single port Low Noise Block LNB that can provide signals to a single IRD Should you wish to equip your vehicle
22. D Male Connector Pin 5 Grn Wht DSSGND Female Connector Socket 2 Org Wht PCRXD Female Connector Socket 3 Wht Org PCTXD Female Connector Socket 5 Brn Wht PCGND Figure C 1 DB9 Male and Female Connector Arrangement Socket 1 Female Connector Pin 1 m to PC Male Connector to IRD EchoStar IRD Commissioning Procedure Appendix D EchoStar IRD Commissioning Procedure If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been commissioned within several months of their manufacture The following process is a manual method of acquiring the satellite for the first time so that the IRD can It will be necessary to have a PC download the most up to date satellite and programming data available to complete the manual allowing it to automatically acquire the satellite from then on acquisition and commissioning procedure Please refer to your EchoStar IRD user manual for complete instructions on the IRD the remote control and the command screens Manual Satellite Acquisition and IRD Commissioning 1 Turn on TV and EchoStar IRD 2 Using EchoStar remote press MENU The Main Menu will come up on the Screen 3 Select 6 System Setup 4 Select 1 Installation 5 Select 1 Point Dish Signal The Signal Strength Screen will appear 6 Using remote select t
23. Industries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR
24. Rocker Switch 12v DC 12v DC Ground Ground IRD Ground Wire to IRD To chassis ground Shield 2 4 3 Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground and protect the system Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis The other end should be connected to a suitable ground ideally the ground connection at the rocker switch see Figure 2 21 2 4 4 Connecting the Antenna RF Signal Cable to the IRD The RF signal cable is fitted with an F type connector at only one end and should be attached to TracVision SA and the IRD as follows 1 Feed the bare end of the RF signal cable through the 2 liquid tight fitting at the back of the TracVision SA baseplate and away from the dome Leave the F connector inside the TracVision SA baseplate as pictured in Figure 2 22 on the following page Installation To Vehicle Z Entry Port for RF1 Connector Connect the RF signal cable s F connector to the plug labeled RF1 Feed the bare end of the RF signal cable and pass through the cable hole drilled earlier and into the vehicle Attach the provided F connector to the end of the RF signal cable inside the vessel as illustrated in Figure 2 23a d using an Augat Snap n Seal Crimp Strip tool to lock the connector on the cable
25. Terminal Connection 2 7 Figure 2 13 Moving the Antenna Reflector 2 8 Figure 2 14 Cable Port Assignments Exterior of Baseplate 2 8 Figure 2 15 Cable Overlap within the TracVision SA Baseplate 2 8 Figure 2 16 Proper Terminal Strip Wiring Arrangement Data SPIERE EE EE EE oh eee ee 2 9 Figure 2 i7 DBO Connector 2 is cc ccdstednsgoudeideeiieeess 2 9 Figure 2 18 EchoStar Adapter Installation 2 10 54 0149 Rev D Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 24 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 Figure 5 7 Proper Wire to Terminal Connection 2 11 Proper Terminal Strip Wiring Arrangement Power Cable ie ek SEER eres BEES BEER DEE E 2 11 Wiring TracVision SA to Vehicle Power 2 12 Connecting the RF Cable to TracVision SA 2 13 Figure 2 23a d Attaching the KVH provided F connector i6 an AP Gable cen Ee BEERS DES evox ed ee 2 13 Remote Dish Wiring Configuration 2 16 Antenna PCB and Rotating Plate 5 3 Close up of Linear Actuator Pivot Bracket and Pin 5 3 Antenna Assembly is EER SEER Pe vee EE EERS EE EE ES 5 4 PCB Connector Locations Rear View 5 5 Attaching the Shipping Restraints to the Antenna Baseplate 02 00 0 eee eee 5 7 Securing the Forward Shipping Restraint 5
26. a Slide compression fitting onto raw cable before beginning connector termination 2 b Twist and break off connector body Twist CEL d c Use Augat tool to strip center conductor and trim back overall jacket Do not cut through braid NE 54 0149 Rev D Figure 2 22 Connecting the RF Cable to TracVision SA KVH has provided an F connector for use with the TracVision SA This connector specifically requires the Augat Snap n Seal Crimp Strip Tool part number IT1000 If you do not have this tool you will need to purchase a silicone tfilled weatherproof F connector Radio Shack Part Number 278 236 or equivalent to use instead Figure 2 23a d Attaching the KVH provided F connector to an RF Cable A Guide to TracVision SA Table 2 2 TracVision SA Operational Messages The DISH Network and some newer IRDs e g the Sony A50 give priority to internal IRD messages rather than on screen messages KVH recommends that the maintenance port must be used to read installation related messages on a PC 2 14 d Slide connector body onto the prepared cable Slide the compression fitting up into the connector body Use Augat tool to snap on the connector 5 Attach the cable to the IRD connector labeled SATELLITE IN 2 5 Checking Out the System Power up the TracVision SA system and IRD and observe m
27. a mild detergent may be added to remove grime Do not spray the radome directly with high pressure water e Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome Annually e Remove the radome and examine the interior of the Antenna Unit for signs of corrosion loose connections or frayed or broken wires e Visually inspect the elevation drive shaft to be certain that it moves easily and is clear of grit and debris Clean and lubricate with silicone or white lithium grease as required 54 0149 Rev D 5 1 A Guide to TracVision SA Table 5 1 Field Replaceable LInits Should the fuse ever need to be replaced TracVision SA uses a 5x20mm 4 amp 250 volt fast blow fuse 5 3 Replaceable Parts TracVision SA has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance contact your local authorized TracVision SA dealer installer first Have the Antenna Unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factory directly at the telephone facsimile or e mail listings inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Part Number Radome Assembly 02 0953 0
28. be se me DE Ee Optional purchased separately fast blow fuse 5 4 Field Replaceable Unit Procedures The elevation axis motor shaft bracket has been redesigned for simplicity allowing easier access to the printed circuit board PCB This new configuration requires minor changes to the procedure for removing and replacing the PCB 54 0149 Addendum to Rev D 1 Figure 5 2 Close up of Connecting Rod and E ring Antenna Gyro Linear Actuator Elevation Axis Motor Shaft 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB When carrying out maintenance assembly on the PCB be sure to not drop any of the small screws inside the 1 Using needle nose pliers remove the E ring from mechanism If a screw is lost within one end of the connecting rod Fig 5 2 the baseplate it must be retrieved to avoid causing any damage when the unit rotates 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 4 Figure 5 4 Removing the PCB Cover Elevation Axis Motor Shaft A Guide to TracVision SA ADDENDUM 4 Remove 6 pan head screws from the
29. between the Antenna Unit and the IRDs Figure 2 24 illustrates typical wiring arrangements for multiple IRDs If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet N D gt TracVision SA Data Cable Connector TracVision SA RF Connectors RF1 RF2 DC Power RHCP VHF UHF 13v Multiswitch Out 3 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent A Guide to TracVision SA ADDENDUM 5 3 Replaceable Parts Table 5 1 has been updated to include the dual output LNB Part Name Part Number Table 5 1 Radome Assembly 02 0953 02 D Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1144 01 System Fuse 16 0017 3150 LNB 19 0056 Optional purchased separately 54 0149 Addendum to Rev D 7 Table A 1 TracVision SA System Specifications Appendix A System Specifications Table
30. chase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH TracVision Dealer for repair If the product was installed by an Authorized KVH TracVision Dealer identified with the KVH Authorized TracVision dealer list KVH will cover the dealers labor charges for warranty repairs provided the dealer contacts KVH for pre approval of the charges This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or defaced or if any factory sealed part of the system has been opened without authorization Return Authorization A Return Material Authorization is required prior to returning the product to KVH
31. d on the back of the baseplate join the power signal and control cabling from units inside the vehicle 2 4 Connecting the Antenna Unit TracVision SA Cable Ports Figure 2 14 has been changed to remove the Not Used label from cable port 1 In a dual output LNB configuration this cable port can be used to connect a second RF cable when connecting multiple IRDs and TVs to the system RF RF Data Power 1 2 3 4 2 4 4 Connecting the Antenna RF Signal Cable to the IRD The following sidebar note has been changed to remove the reference to installing a dual output LNB A When shipped from the factory the 1 liquid tight fitting is sealed with a rubber stopper Leave the stopper in the fitting unless you are going to connect a second RF cable to the Trac Vision SA A Guide to TracVision SA ADDENDUM The following two sections have been added to explain how to connect multiple IRDs and TVs to the TracVision SA Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision SA system you must connect a second RF cable to the RF2 connector within the Antenna Unit baseplate The other end of the RF cable should be run down into the vehicle and connected directly to the second IRD The data cable remains connected to the first master IRD Each IRD TV pair can operate independently of the other allowing different viewers to watch different channels However the master IRD must remain t
32. dapter as shown in Figure 2 18 Secure the Adapter to the IRD using the captive screws in the Adapter 3 Connect the DB9 connector on the data cable to the EchoStar Adapter DB9 Commissioning the IRD Please refer to the user manual that accompanied your IRD for instructions on properly commissioning the system EchoStar Commissioning Issues EchoStar IRDs that have not been commissioned within several months of manufacture require additional steps to complete the process Refer to Appendix D for complete details Installation 2 4 2 Connecting the Antenna to Vehicle Power Tips for Safe and Successful Wiring within the TracVision SA Baseplate e When attaching cables to the TracVision SA terminal connector strips make sure the insulation is stripped back approximately Twist the wires gently to help achieve a good connection Do not pinch insulation inside the connector e After attaching the power and data cables to the appropriate terminal connector strips tug gently to ensure a firm connection e After attaching cables within the TracVision SA baseplate eliminate any unnecessary slack in the cables before tightening the liquid tight fittings Connecting to Vehicle Power TracVision SA must be connected to a 12 volt DC 2 5 3 5 amp power supply to operate The supplied power cable should be run up to the antenna unit through the far right liquid tight fitting 4 refer to Figure 2 14 and wired to the ter
33. e Positions Drain Hole Angle relative to baseplate Angle of Hole relative to front Figure 2 9 Forward Shipping Restraint Storage Figure 2 10 Rotating Plate Shipping Restraint Storage 2 6 16 Place antenna unit on mounting plate and secure using nuts and washers removed in Step 7 17 For convenient storage the shipping restraints may be rotated 180 and secured to their original mounting bolts see Figures 2 9 through 2 11 LNB Forward Shipping Restraint Installation Bolts and Washers Rotating Plate Shipping Restraint 1 of 2 Installation Bolt and Washer Installation Rotating Plate Shipping Restraint Forward Shipping Restraint Rotating Plate Shipping Restraint 18 Proceed to Section 2 4 Connecting the Antenna Unit to wire the TracVision SA system The radome will be placed back on the baseplate using the hardware removed in Step 2 after wiring and initializing the system 2 4 Connecting the Antenna Unit The following sections provide instructions for properly wiring the Antenna Unit to the IRD and to vehicle power Tips for Safe and Successful Wiring within the TracVision SA Baseplate When attaching cables to the TracVision SA terminal connector strips make sure the insulation is stripped back approximately Twist the wires gently to help achieve a good connection Do not pinch insu
34. e fuse remove the PCB cover lifting the PCB cover Fig 5 4 6 Remove cable connectors from PCB Figure 5 5 Figure 5 5 illustrates the PCB arrangement and connector locati PCB Connector Locations ocations i Rear View Limit Switches Fuse Cable Wrap RF Connector RF Connector to IRD to LNB Elevation Motor Azimuth Motor 54 0149 Addendum to Rev D 3 7 The PCB is mounted to the rotating plate with 9 pan head screws 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 When replacing the PCB cover be 9 Carry out the LNB calibration procedure careful not to pinch any cables Section 5 4 2 A Guide to TracVision SA ADDENDUM TracVision SA Owner s Manual Addendum ECO s 5382 5426 The following information applies to Revision D of the TracVision SA Owner s Manual KVH Part Number 54 0149 5 3 Replaceable Parts Due to system improvements the TracVision SA now consumes less power As a result the system fuse has been changed from a 4 amp to a 3 15 amp fuse Part Name Part Number Table 5 1 Radome Assembly 02 0953 02 Field Replaceable Units Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1043 01 System Fuse 16 0017 3150 Should the fuse ever need to
35. ect the antenna unit to the TV IRD Connect the TV IRD to the TV Installation Tools and Materials Required Electric drill Me drill bit and hole saw and auger bit socket wrench 2 Phillips and 0 flat tip screwdrivers Augat Snap n Seal Crimp Strip Tool Part Number IT1000 if using the KVH provided F connector Silicone sealant or RTV Thread locker as reguired As open end wrench Wire strippers Adhesive suitable for specific roof construction and materials e g Liquid Nails Rivet Gun and rivets or other fastener suitable for specific roof construction Terminal crimp tool Optional PC with terminal emulation software such as PROCOMM Windows Terminal or Windows 95 Hyperterminal 54 0149 Rev D Plan the entire installation before proceeding Take into account component placement running cable distances between units and accessibility to the equipment after installation The product serial number may be found in front of the antenna reflector on the rotating plate as well as on the inside front cover of this manual While some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of both DIRECTV and EchoStar A Guide to TracVision SA Table 2 1 Kitpack Contents Figure 2 1 Antenna Blockage The liquid tight connectors on TracVision SA may face either forward or backward along the centerline of the vehicle for more convenient
36. eports the target satellite location in the baseplate frame and uses the saved satellite position Command TGTLOCATION Argument none Response Target Location E XXX A XXXX Report RF Signal Strength Function reports the modified signal strength from the RF power detector circuit and applies the RF gain and offset computed during LNB calibration Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new signal quality request command from the IRD Command SIGQUALITY Argument none Response Stale Signal Quality XX Report IRD Type Function reports the IRD connection type as DSS EchoStar untested or none Command IRDTYPE Argument none Responses IRD type has not been tested yet IRD type is Echostar IRD type is DSS IRD type cannot be determined KVH Industries Limited Warranty TracVision SA Limited Warranty on Hardware KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of pur
37. esponse will be the command you have entered i e ZAP For other commands the response is specific for each command such as VERSION STATUS or HELP F1 System Commands Software Version Table F 1 Function reports software version System Commands Command VERSION Argument none Response KVH TVSA Version XX XX System Status Report Function reports general system status Command STATUS Argument none Response system status string TBD Initialize the System Function initializes the system perform a soft reset Command ZAP Argument none Response echoes the command then reinitializes the system 54 0149 Rev D F 1 A Guide to TracVision SA F 2 Table F 2 Manual Positioning Commands F 2 Manual Positioning Commands To execute the following commands first put the Antenna Unit in idle mode by typing HALT and pressing ENTER Positioning commands may be entered after the antenna comes to rest Help on Parser Commands Function lists parser commands Command HELP Argument none Response print a list of all parser commands Azimuth Angle Function commands a manual azimuth angle that the mechanism moves to Command AZ xxxx range is 0000 3599 Argument desired azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle referenced Response echoes
38. essages on your TV screen to verify proper operation Some messages originate in the IRD others are generated in the TracVision SA circuits Depending on your choice of satellite TV service and IRD the system may display several text messages on the television screen to aid in monitoring TracVision SA performance These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen The messages and their meanings are described in Table 2 2 Message Definition KVH TracVision SA Displays for 5 seconds at startup Software Version Current software version Alternates with KVH TracVision SA Initializing System initializing Search Mode 1 Antenna Unit in Search Mode 1 Search Mode 2 Antenna Unit in Search Mode 2 Search Mode 3 Antenna Unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error Fault detected in azimuth drive subassembly EL Motor Error Fault detected in elevation drive subassembly Owner s Manual and Installation Service Guide Differences among IRD data ports may result in different message formats and some messages may not be displayed on the television screen DSS messages you may see are listed in Table 2 3 Message Definition Searching for satellite please stand by The IRD is powered up and doesn t detect the satellite signal
39. gure 2 14 Cable Port Assignments Exterior of Baseplate Not Used RF Data Power 1 2 3 4 When wiring is done properly the sets of cables will overlap each other as illustrated in Figure 2 15 Figure 2 15 Cable Overlap within the Data Qe Cable TracVision SA Baseplate i 2 8 Installation 2 4 1 Connecting the Antenna Data Cable to the IRD TracVision SA will not function properly unless you connect the data cable the procedures for which vary based on your selected satellite TV service The end of the data cable fitted with two DB9 connectors remains within the vehicle This will be hooked up to the IRD as discussed later For your reference the pin assignments for the data cable DB9 connectors are detailed in Appendix C The other end of the data cable will be attached to the TracVision SA as described in the following section TracVision SA Data Cable Wiring Process 1 Feed the cable up to the roof and through the third liquid tight fitting 3 from the left as pictured in Figure 2 14 2 Refer to Figure 2 16 for the proper arrangement of data cable wires within the terminal strip 3 After connecting the data cable to the TracVision SA hook up the other end to the IRD as described in the next subsections DIRECTV The data cable for TracVision SA is equipped with a male DB9 low speed data port connector Connect the DB9 connector on the data cable to the low speed data
40. hat the correct satellite is found during Search Mode Satellite RF Threshold The antenna is pointed at the north south east and west horizons to determine the background noise level and to calculate the minimum signal level required for satellite acquisition Satellite Search Modes The system design includes three search modes to acquire the satellite Search Mode 1 The antenna makes three complete revolutions at the saved elevation 54 0149 Rev D s As part of the startup process the TracVision SA system will default to Channel 200 a program directory This is the system s means of verifying that it has identified and is tracking the correct satellite Once Channel 200 appears wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine Table 3 1 TracVision SA Automated Procedures 3 1 A Guide to TracVision SA It is highly recomended that you turn off the TracVision SA prior to moving the vehicle TracVision SA will not track a satellite while the vehicle is in motion 3 2 Step Actions Reacquisition Search The antenna will search in a Search Mode 2 window of 6 around the satellite s last known elevation Search Mode 3 The antenna conducts a complete sky search making continuous revolutions at steadily increasing elevations from 20 to 70 Fine tuning Satellite Verification When a s
41. he zip code box on the screen and input the local zip code The screen will show you the Azimuth and Elevation to the satellite Write this down 7 Connect a PC to the data port 8 Turn on the TracVision SA 9 Type HALT lt CR gt after receiving the message Entering Search Mode 1 10 Type in the elevation that you obtained in step 6 54 0149 Rev D D 1 A Guide to TracVision SA The Signal Strength Meter is located on the bottom of the Point Dish and Signal Strength screen This Signal Strength Meter is Red in color and turns Green when the proper satellite is located Turning the IRD off with the remote puts IRD in standby mode Turning the IRD off from the front panel shuts IRD off 11 12 13 14 15 16 T7 Is Type EL xxx lt CR gt e g Elevation of 30 2 EL 302 lt CR gt Using a compass take a bearing on an object that is approximately on the azimuth obtained in step 6 Type in an azimuth that points the antenna in the direction of the object selected in step 11 Type AZ xxxx lt CR gt e g Azimuth of 233 AZ 2330 lt CR gt Valid azimuth range is 0 360 0000 3600 Check to see if there is signal strength on the Signal Meter Screen Move antenna counter clockwise in 5 increments until signal strength is acquired If you do not find satellite point the antenna at the object selected in step 11 and move antenna clockwise in 5
42. ignal is detected the antenna interrupts the search mode and begins a procedure to fine tune the position for maximum signal strength When the signal peak is found the IRD is queried to determine if it can decode the peaked signal If it is able to decode and lock onto the signal then the system enters park mode Using Your TracVision SA When Parked When your vehicle is stopped it is not necessary for the TracVision SA to be turned on After parking your vehicle and confirming that the antenna is receiving the satellite signal you may turn off the TracVision SA unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV signals and relay them to the IRD Instant On Operation As part of its operation TracVision SA routinely saves the satellite position to memory and retains it when the system is turned off When TracVision SA is powered up the system looks at the satellite s last saved position If the vehicle has not changed its location the antenna will immediately acquire the satellite and receive the signal without initializing the antenna If the vehicle moves after TracVision SA is turned off the Antenna Unit will quickly carry out its normal initialization routine to reacquire the satellite Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possible causes and references to Table 4 1 trouble
43. increments until signal strength is acquired Once satellite is found fine tune azimuth in 1 increments for maximum signal strength Fine tune in elevation in 1 increments for maximum signal strength Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now download new software from the satellite To verify that the IRD has been updated put the IRD into the Signal Strength Screen mode and three satellite options will appear on the left side of the screen 61 5 West 119 West 148 West Your EchoStar IRD is now updated Turn the TracVision SA off and then on The EchoStar IRD will now communicate with the TracVision SA system To verify this monitor data port information The following message will appear Initializing IRD IRD STATUS PASS ECHO Startup Data Seguence Appendix E Startup Data Sequence The data on the following pages presents two startup data sequences registered by the TracVision SA The first is the standard full initialization routine The second routine is that registered by TracVision SA if it is turned on and acquires the satellite via the Instant On operation described in Section 3 Operation These sequences can be recorded using the data port and a PC Standard Startup Sequence PGM KVH TracVi
44. ints are pictured in Figure 2 4 Rotating Plate Shipping Restraint w a Forward Shipping Boe Restraint for LNB Bracket Rotating Plate Shipping Restraint Remove six 44 20 hex nuts and washers that secure the Antenna Unit to the mounting plate Remove antenna unit from mounting plate The mounting plate allows the antenna unit to be mounted on a curved roof While the perimeter of the mounting plate is secured to the vehicle with the appropriate fasteners two flexible wings allow the rear mounting bolts to attach to the antenna baseplate These may be angled upward to ensure a secure mounting as shown in Figure 2 5 Antenna Baseplate bolts to this wing which can remain horizontal Mounting Plate Wing La Mounting Plate can be tightened down to conform to a curved surface 10 Using the mounting plate as a template drill four 4e holes through the roof of the vehicle at each of the four corners Temporarily secure the mounting plate at the corners with rivets or screws Installation 11 With the corners secured use the mounting plate as a template to mark and drill the remaining nineteen holes through the roof of the vehicle Remove plate and clean roof surface The dimensions of the baseplate and locations of the drill holes are shown in Figure 2 6 EE Figure 2 6 Mounting Plate Dimensions 28 8 731 mm 24 0 610 mm 12 Place
45. ir hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB assembly 1 Remove the quick release pin from the pivot bracket Fig 5 2 2 Remove the elevation axis motor shaft from the linear actuator Fig 5 2 3 Remove 6 pan head screws from the PCB cover flanges Remove the PCB cover Fig 5 1 4 Remove cable connectors from PCB Figure 5 4 on the following page illustrates the PCB arrangement and connector locations 5 The PCB is mounted to the rotating plate with 9 pan head screws Maintenance Figure 5 4 PCB Connector Locations Rear View Limit Switches Fuse Cable Wrap O O O Oo O 7 311 PCB A p 2 a Oo FR Oo a NX Oo Elevation Motor Azimuth Motor RF Connector RF Connector to IRD to LNB 6 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 4 TracVision SA is equipped with a 7 Carry out the LNB calibration procedure 5x220 mm 4 amp 250 volt fast Section 5 4 2 blow fuse which is mounted on the PCB To access and replace the 5 4 2 Antenna LNB Re pl ace me nt fuse remove the PCB cover Estimated Time to Repair hour The LNB receives preamplifier operating power from the IRD via the PCB Fig 5 1 and 5 3 Be certain that the IRD is disconnected from its power source before rem
46. lace the TracVision SA LNB 4 4 Computer Diagnostics TracVision SA has been designed to provide diagnostic readouts viewed on the TV screen DSS only or on a personal computer having an RS 232 serial communication port If you are unable to isolate a system problem with the foregoing troubleshooting tools set up for computer diagnostics as described below System problems will most likely be found somewhere through the diagnostic readouts The diagnostics procedure requires terminal emulation software such as PROCOMM Windows Terminal or Windows 95 Hyperterminal Use the settings appropriate to your application 1 Connect one end of the PC cable to the DB9 connector on the switchplate Connect the other end to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs 2 Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 54 0149 Rev D Most terminal emulation programs have a parameter for local character echo Select this parameter to see what is being typed without any system delay A Guide to TracVision SA 3 Apply power to the TracVision SA system and allow the system to complete full initialization Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 4 5 Mai
47. lation inside the connector After attaching the power and data cables to the appropriate terminal connector strips tug gently to ensure a firm connection After attaching cables within the TracVision SA baseplate eliminate any unnecessary slack in the cables before tightening the liquid tight fittings Run the RF signal cable into the baseplate last It will help keep the power and data cables clear of the antenna and LNB 54 0149 Rev D Figure 2 11 TracVision SA Shipping Restraints Storage Position DO NOT leave an extra length of cable within the baseplate as a service loop All service loops should be stored within the vehicles cable access Figure 2 12 Proper Wire to Terminal Connection Terminal Connector Insulation 1 4 6 mm A Guide to TracVision SA Figure 2 13 e After hooking up all of the wiring and removing any Moving the Antenna Reflector slack slowly rotate raise and lower the antenna reflector to make certain that the cables are all clear of any moving elements e Check to be certain that the elevation axis actuator motor shaft pictured in Section 5 Maintenance Figure 5 2 clears all cable connections e Completely seal all rooftop cable access holes TracVision SA Cable Ports On one side of the baseplate are four liquid tight fittings which serve the dual purpose of relieving strain on the cables as well as providing a tight seal around the cable access ports Fi
48. llite signal reception The wiring option for the remote dish is very simple and should be installed when the TracVision is installed A high quality A B switch should be used to change from TracVision to remote antenna operation The recommended wiring arrangement for remote dish operation is illustrated in Figure 2 24 Antenna RF Cable Common A B A B Switch A B 4 gt Remote Dish Operation 3 Operation The TracVision SA system is easy to use Antenna unit initialization and satellite acguisition is automatic and does not require any operator intervention To use the TracVision SA system the vehicle must be stationary Once the vehicle is parked 1 Turn on the IRD and the television 2 Apply operating power to the antenna unit Refer to your IRD user manual for complete operating instructions for the IRD A clear line of sight to the satellite helps ensure that the antenna can acquire and track the satellite The system carries out a number of automated steps at startup For reference these steps are outlined in Table 3 1 Step Actions Antenna Unit Initialization The microprocessor circuitry does a basic self test of the hardware and software associated with the antenna unit IRD Identification The microprocessor next queries the IRD to determine whether it is a DIRECTV or DISH Network IRD Based on the IRD type the system will then set various system variables to ensure t
49. m DSS or EchoStar IRD CPU Motor Driver Elevation Power Supply and Motor i RF Detector PC Maint i Power Power i Elevation Azimuth 12v DC Switch i Limit Motor Switch Switch Cable Assignments sl RF Cable 32 0589 30 RF Zeraren Owner provided RG 6 or RG 11 75 ohms cable IRD Maint Data Cable 32 059 30 POWET ees ese Power Cable 32 0590 30 A Guide to TracVision SA ADDENDUM TracVision SA Owner s Manual Addendum ECO s 5382 5410 5426 The following information applies to Revision D of the TracVision SA Owner s Manual KVH Part Number 54 0149 5 3 Replaceable Parts Minor changes have been made to simplify the TracVision SA printed circuit board PCB Table 5 1 has been updated to include the new part numbers for the PCB and associated fuse In addition Figures 5 1 and 5 5 previously 5 4 have been changed to illustrate the new PCB Part Name Part Number Table 5 1 Radome Assembly 02 0953 02 Field Replaceable Units Baseplate Assembly 02 0952 02 Power Cable 32 0590 30 Data Cable 32 0591 30 RF Cable 32 0589 30 EchoStar Adapter Unit 02 0899 CPU PCB 02 1144 01 System Fuse 16 0017 3150 Should the fuse ever need to be oe soe Es Optional purchased separately fast blow fuse 5 4 Field Replaceable Unit Procedures The elevation axis motor shaft bracket has been redesigned for simplicity allowing easier access to the
50. me instances the IRD provided with a satellite TV service may be equipped with a 15 pin connector DB15 wide band data port rather than a 9 pin connector DB9 low speed data port There are two methods that will allow a TracVision SA system to function through a DB15 port Splicing a DB15 Connector to the Data Cable It is possible to splice a DB15 connector to the TracVision SA data cable after removing the male DB9 connector The alternate wiring arrangement is as follows DB9 Pin Wire Color Function DB15 Pin 2 Blue White TXD 14 3 White Blue RXD 6 5 Green White GND 7 Creating a DB9 to DB15 Adapter It is also possible to construct a DB9 to DB15 adapter that will remove the need to cut and splice the data cable When constructing such an adapter follow the DB9 to DB15 pin arrangement detailed in Table C 1 54 0149 Rev D Table C 1 Alternate Wiring Arrangement for TracVision SA Data Cable to DB15 15 wire Connector C 1 A Guide to TracVision SA C 2 DB9 Data Connector Pin Assignments During the troubleshooting or maintenance process it may be necessary to check the DB9 data connectors to ensure that it is operating properly With that in mind Figure C 1 and Table C 2 detail the pin assignments for both the male and female DB9 connectors Table C 2 From Connector Wire Color Function DB9 Pin Functions Male Connector Pin 2 Blu Wht DSSTXD oi OMe Male Connector Pin 3 Wht Blu DSSRX
51. minal connector strip as illustrated in Figure 2 20 TracVision SA comes equipped with a KVH standard 30 foot power cable a rocker switch and a switch panel Power cables of other lengths are also available through KVH distributors Figure 2 21 on the following page illustrates the internal wiring arrangement for TracVision SA within the vehicle including the supplied rocker switch When wiring the rocker switch it is recommended that the shield wire from the TracVision SA be connected to the chassis ground 54 0149 Rev D Figure 2 19 Proper Wire to Terminal Connection Terminal Connector Insulation i 1 4 6 mm Figure 2 20 Proper Terminal Strip Wiring Arrangement Power Cable Shield 1 Grnd Red 2 12v DC Black ar Grnd Brown White 4 RTN Orange White es PC_RXD White Orange e PC_TXD Green White 7 RTN White Blue i 8 IRD_RXD Blue White 9 IRD_TXD Shield 10 Grnd A Guide to TracVision SA Figure 2 21 Wiring TracVision SA to Vehicle Power Before connecting the Antenna Unit to vehicle power remove the appropriate vehicle fuse to prevent a short circuit Replace the fuse after the connection to vehicle power is complete When shipped from the factory the 1 liquid tight fitting is sealed with a rubber stopper Leave the stopper n the fitting unless you are going to install a dual outout LNB and be connect a second RF cable to the TracVision SA 2 12
52. ntenance Port Parser Commands TracVision SA system parser commands are detailed in Appendix F 4 6 Maintenance 5 Maintenance 5 1 Warranty Service Information KVH Industries Inc warrants the KVH product purchased against defects in materials for a period of TWO 2 years and against labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH The serial number of your TracVision SA will be required during any troubleshooting or within 30 days of purchase or by providing a copy of a dated service calls You will find the sales receipt for the KVH product under warranty with the serial number on the inside front warranty claim If this date cannot be verified the warranty cover of this manual as well as in period will begin 30 days after the date of manufacture of the front of the antenna reflector on original product purchased the rotating plate For additional information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual 5 2 Preventive Maintenance TracVision SA requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly e Wash the exterior of the radome and baseplate assembly with fresh water
53. onents The Antenna Unit includes the antenna positioning mechanism signal front end power supply and control elements These include antenna drive controls and mechanisms the cable wrap subassembly power conditioning and regulating circuits and the RF detector The antenna is a parabolic dish mounting a single port low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Liquid tight watertight fittings located on the back of the baseplate join the power signal and control cabling from units inside the vehicle Radome Antenna Reflector System Control PCB LNB Antenna Unit gt Mounting Plate 1 2 2 Integrated Receiver Decoder The IRD receives satellite signals from the Antenna Unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing Messages are sent from the IRD to the Antenna Unit and messages are received from the Antenna Unit for display on the television screen The IRD also provides the interface for the user to activate authorization for reception Please refer to the User s Manual provided with your selected IRD for complete operating instructions Introduction 1 3 Materials Provided with TracVision SA Table 1 1 lists the units cables and materials packed in the TracVision SA package by name and KVH part number
54. operate Refer to Section 5 4 1 PCB Removal and Replacement for details on the fuse location and how to access the CPU Board 2 Wiring If the system has been improperly wired it will prevent the Antenna Unit from operating correctly Refer to Section 2 4 2 Connecting the Antenna to Vehicle Power for complete system wiring information 4 1 2 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Spray the dome with hosed water to remove the dew from the dome surface 2 Periodically apply liquid dish detergent to the dome surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a film that will help moisture bead up and roll off the dome 4 1 3 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches buildings mountains overpasses or equipment on the vehicle itself Refer to Section 2 2 Choosing the Best Location to make certain that the TracVision SA unit is in the optimal location Simply moving the vehicle to clear an external obstruction will also restore signal quality Troubleshooting 4 1 4 Outside Satellite Coverage Zone TracVision SA will provide outstanding reception throughout the entire co
55. ounting plate arrows facing in the same direction either forward or backward The proper orientation is illustrated in Figure 2 2 While the baseplate is in place mark location s on roof for cable access to permit convenient cable access to the liquid tight fittings on the back of the baseplate Cut the tie wraps holding the antenna unit to the forward shipping restraint 2 tie wraps used to secure LNB arm Shipping Restraint Nuts and Washers Shipping Restraint 54 0149 Rev D Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 2 2 Proper Orientation of the Antenna Unit Figure 2 3 Forward Shipping Restraint Arranged for Shipping A Guide to TracVision SA Figure 2 4 TracVision SA Shipping Restraints Top View Installed for Shipping Do not discard the shipping restraints washers or the nuts They should be saved for future use in case the antenna unit needs to be removed and shipped to another location Four x hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraint during initial shipping are integral parts of the mounting plate Figure 2 5 Mounting the Unit on a Curved Surface 2 4 Remove additional nuts and washers connecting baseplate and shipping restraints to the mounting plate The positions of all three shipping restra
56. oving or reconnecting the LNB 1 Disconnect both RF coaxial connectors at the LNB 2 Remove the wing screw and washer from the LNB clamp Fig 5 3 3 Remove the top of the LNB clamp Fig 5 3 4 Remove the LNB 5 Replacement is the reverse of this procedure When replacing the LNB make Check the rotation to ensure that the LNB is not certain to restore it to its original striking any wires or the baseplate orientation as shown in Figure 5 3 54 0149 Rev D 5 5 A Guide to TracVision SA The CALLNB Function reguires the antenna to be pointed directly at the satellite peak before performing this routine Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal Antenna LNB Normalization and Stability Test 1 2 Type HALT lt cr gt to put the system into Idle Mode Type DEBUGON lt crs gt to put the system into Debug Mode Type FINDSAT lt crs gt to begin the automatic signal peaking process Wait until the antenna peaks the satellite signal and is motionless The screen will display FINDSAT PASS Type CALLNB lt cr gt to start the LNB Normalization Function Note The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine The system must respond with the following message CALLNB PASS If the system displays CALLNB FAIL return to step 1 and retry the procedure making sure to achieve the highe
57. plate Wiring Data RF Cable 2 4 1 Connecting the Antenna Data Cable to the IRD The data cable now enters the baseplate through the second liquid tight fitting cable port 3 Interior baseplate wiring is unchanged TracVision SA Data Cable Wiring Process 1 Feed the cable up to the roof and through the second liquid tight fitting 3 as pictured in Figure 2 14 54 0149 Addendum to Rev D N When shipped from the factory the antennas RF connectors are protected with caps Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision SA Figure 2 23a d Attaching the KVH provided F connector to an RF Cable 2 4 2 Connecting the Antenna to Vehicle Power The power cable now enters the baseplate through the first liquid tight fitting cable port 2 Interior baseplate wiring is unchanged Connecting to Vehicle Power TracVision SA must be connected to a 12 volt DC 2 5 3 5 amp power supply to operate The supplied power cable should be run up to the antenna unit through the first liquid tight fitting 2 as pictured in Figure 2 14 and wired to the terminal connector strip as illustrated in Figure 2 20 2 4 4 Connecting the Antenna RF Signal Cable to the IRD You no longer need to insert RF cables into the baseplate they now simply connect to the exterior baseplate connectors The RF signal cable is fitted with an F type connector at only one end and
58. port on the back of the IRD Wiring to an IRD with a DB15 Connector Should the IRD only be equipped with a DB15 connector follow the alternate wiring directions provided in Appendix C 54 0149 Rev D All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset Refer to Section 4 2 IRD Troubleshooting for a solution to this issue Figure 2 16 Proper Terminal Strip Wiring Arrangement Data Cable Shield 1 Grnd Red 2 12vDC Black 3 Grnd Brown White 4 RTN PC_RXD White Orange 6 PC_TXD Green White 7 RTN Orange White 5 White Blue 8 IRD_RXD Blue White 9 IRD_TXD Shield 10 Grnd Figure 2 17 DB9 Connector This port is static sensitive so observe the proper precautions Before starting make certain that the IRD is not plugged into an AC outlet A Guide to TracVision SA 2 10 Figure 2 18 EchoStar Adapter Installation DISH Network Unlike the DIRECTV IRDs the EchoStar IRD used with the DISH Network is not equipped with a DB9 connector As a result you will need to purchase an EchoStar Adapter KVH Part Number 02 0899 The rear of the DISH Network IRD has a port labeled High Speed Data Port 1 Remove the protective metal plate to expose the High Speed Data Port Save the screws and plate in the IRD packing material in case the unit must be returned for repairs 2 Install the KVH EchoStar A
59. r from the Adapter Unscrew thumbscrews securing Adapter to IRD Carefully remove Adapter from IRD card edge Install new Adapter on the IRD card edge Secure the Adapter and reinstall cable Preparation for Shipment Rotate the antenna unit so that the LNB is facing forward away from the liguid tight fittings Attach the three restraints to the baseplate using the 1A 20 x 58 long hex screws and washers provided as part of the kitpack and nuts removed from shipping restraint during installation as pictured in Figure 5 5 54 0149 Rev D A When rotating the azimuth mechanism by hand go slowly Hitting the mechanical stops with excessive force will damage the azimuth limit switch Figure 5 5 Attaching the Shipping Restraints to the Antenna Baseplate 5 7 A Guide to TracVision SA Figure 5 6 Securing the Forward Shipping Restraint Figure 5 7 Repackaging the TracVision SA 5 8 Foam Inserts Base Support Shipping Box Place the antenna bracket on the forward shipping restraint Secure the forward restraint and bracket by wrapping two tie wraps around the bend in the forward restraint and the antenna bracket at the end of the LNB bracket 2 tie wraps used to secure LNB arm Forward Shipping Restraint Nuts and Washers es Hex Screws and Washers Forward Shipping Restraint Place the entire Antenna Unit into its
60. s from the appropriate satellite when your vehicle is stationary 1 2 TracVision SA System Overview A complete satellite TV system includes the TracVision SA connected to an Integrated Receiver Decoder IRD aka a satellite receiver and a television set A desktop or laptop computer is used to conduct diagnostics The interrelationship of units is illustrated in Figure 1 1 System specifications and a functional block diagram are provided in Appendices A and B respectively TracVision SA Antenna Switchplate 11 16VDC a Peli i 2 5 3 5 Amps Low speed 9 pin PC Data Diagnostic Port 54 0149 Rev D TracVision SA is a self acquiring satellite TV antenna for use when your vehicle is stationary The system is not designed to track the TV satellite when the vehicle is moving TracVision SA is equipped with a single port Low Noise Block LNB that can provide signals to a single IRD Should you wish to equip your vehicle with multiple TVs and IRDs a dual port LNB is available as an option KVH Part Number 19 0056 Figure 1 1 TracVision SA System Configuration A Guide to TracVision SA Figure 1 2 Primary Components of the TracVision SA Always lift the antenna unit by the gray baseplate and not the radome antenna reflector or internal mechanical assemblies NEVER pick up the unit by the LNB On screen messages are not available with a DISH Network IRD 1 2 1 TracVision SA Comp
61. shooting solutions Troubleshooting Matrix x S F x Vv AA NES i 5 2 wea aj s o y 6 8 via 6 2 85 2 8 IEIS AES EIS S Te D 9 v S y S E E X2 E XE s G gf 8 2 85 8 s e Ie JZ G 8 5 8 2 S E S 9 8 e E E8 E 8 2 5 gt S 8E 2 8 85 S 8 2 8 9 T 8 5 8 E1S S PB E U L SISIEIE ILIESS SES LIN S oO S 2 Oo D Oo H o G S S SIlALI SI S ELI E S O a O G gt O S O D O G S D E S A S ulo s s Lf SI sl SE Q G Oo Qh xf CA SIG s s 5 8 LYS S E S o D S S Q P E IE JAAG OQ le s s L S S O s a la S IA S S O O S s 8 S A o S S R SYMPTOM alas 3 N EET T oane N ET 1 e ape ET NEED NEED ETE NEE NEE EE EDE ET COCO Picture jumbled parts missing freezing Lee ea ee 4 1 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision SA The following sections address these issues and potential solutions 54 0149 Rev D 4 1 A Guide to TracVision SA AN On screen messages are not available with the DISH Network and some newer IRDs e g the Sony A50 4 2 4 1 1 Blown Fuse or No Power If the Antenna Unit is installed but entirely non responsive there are two key factors to check as part of the troubleshooting process 1 Blown Fuse The Antenna Unit is equipped with a fuse mounted on its CPU Board If this fuse has blown or been broken the Antenna Unit will not
62. should be attached to TracVision SA and the IRD as follows 1 For a single IRD installation connect the F connector end of the RF signal cable to the Antenna Unit baseplate connector labeled RF1 see Figure 2 14 Once the cable is securely connected loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable 2 Feed the bare end of the RF signal cable through the cable access hole and into the vehicle 3 Attach the provided F connector to the end of the RF signal cable inside the vehicle as illustrated in Figure 2 23a d using an Augat Snap n Seal Crimp Strip tool to lock the connector on the cable A Slide compression fitting onto raw cable before beginning connector termination 2 A Guide to TracVision SA ADDENDUM B Twist and break off connector body Twist die ED C Use Augat tool to strip center conductor and trim back overall jacket Do not cut through braid 0 25 NEE 0 25 D Slide connector body onto the prepared cable Slide the compression fitting up into the connector body Use Augat tool to snap on the connector g E 4 Attach the cable to the IRD connector labeled SATELLITE IN The following two sections have been added to explain how to connect multiple IRDs and TVs to the TracVision SA Installing Two IRDs and TVs
63. sion SA Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected Tnitializing IRD IRD STATUS PASS DSS S sss Sss S PASS is expected with successful IRD identification Saved Sat Pos EL 33 4 Averaging Background Noise POS 45 0 26 6 735 POS 57 9 20 0 1004 POS 232 0 20 0 812 POS 25 6 20 0 898 Average Noise Level 957 Noise Threshold 1781 Saved Sat Pos EL 33 4 Entering Search Mode 1 POS 80 9 32 1 1217 POS 44 6 33 4 853 Satellite Found AZ 327 7 EL 33 4 RF 2476 POS 306 4 33 4 1020 Initializing Finetune Peaking the satellite signal POS 327 7 33 4 2827 POS 327 7 3349 2717 Signal Peaked AZ 327 69 EL 33 40 RF 2822 POS 32727 3333 2751 POS 327 7 33 3 2741 Entering Satellite Check POS 327 7 33 3 2756 Signal Detected 82 POS 327 7 33 3 2727 54 0149 Rev D E 1 A Guide to TracVision SA POS 327 11 333 2734 POS 327 7 33 3 2748 Signal Detected 81 POS B27 333 2731 POS 327 7 3343 2712 POS 327 7 33 3 2674 POS 32727 33 3 2713 Tracking DSS satellite at 101 5W POS 327 7 33 3 2665 IRD Signal Quality 79 POS 327 7 33 3 2681 POS 327 57 33 3 2708 Saved Sat Pos AZ 327 70 EL 33 34 Instant On Startup Sequence PGM KVH TracVision SA Rev K Version 5 05 Serial Number 12345678 Instant On sa
64. st possible RF signal peak Record the Cold Sky Average and the RFGAIN value reported in step 5 Type ZAP lt crs gt The system will re initialize using the new RFGAIN and RFOFFSET scale factors displayed following step 5 Wait for the system to perform the background noise calculation Read the Average Noise Level value from the messages transmitted out the maintenance port This value must be greater than 300 and less than 1300 An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 Wait for the system to search for find the satellite enter Tracking Mode and track the satellite for a minimum of 30 seconds Record the average RF signal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 Maintenance 10 The RF signal values while tracking shall be greater than 2000 and less than 3000 5 4 3 EchoStar Adapter Replacement Estimated Time to Repair hour Use the following procedure to replace the EchoStar Adapter 1 5 5 If it is necessary to repack the Antenna Unit for shipment the shipping restraints removed or stowed during installation must be replaced Follow these steps to reinstall the restraints 1 Remove power from Antenna and unplug IRD from AC power Observe static precautions Unscrew and remove DB9 cable connecto
65. te results each indicating a slightly different problem Test Result NONE If the system tests achieves a result of NONE there is no communication at all between the antenna unit and the IRD Solution Check to be certain the IRD and TracVision SA are connected properly at the low speed data port Refer to Section 2 4 Connecting the Antenna Unit for correct Antenna Unit to IRD wiring procedures and diagrams After verifying the connection cycle the power on and off and review the startup test results Test Result UNKNOWN In the instance of a result of UNKNOWN a communications link exists but the data received by the antenna unit is garbled and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision SA are connected properly at the low speed data port Refer to Section 2 4 Connecting the Antenna Unit for correct Antenna Unit to IRD wiring procedures and diagrams After verifying the connection cycle the power on and off and review Troubleshooting the startup test results If this does not initially succeed refer to Section 4 2 2 AC Power Fluctuating and follow the IRD reset procedure 4 2 5 IRD Faulty In the case of a faulty IRD refer to your IRD user manual for service replacement and warranty information 4 3 LNB Faults Section 5 Maintenance provides detailed instructions for authorized service personnel who may be required to rep
66. the command mechanism moves at a fixed velocity Elevation Angle Function commands a manual elevation angle that the mechanism moves to Command EL xxx range is 100 700 Argument desired elevation angle of the mechanism relative to up or external sensor attitude reference 10 0 70 0 Response echoes the command mechanism moves at a fixed velocity Azimuth CW Step Function commands a 0 1 deg CW manual step in azimuth angle Command 6 Argument none Response echoes the command Maintenance Port Parser Commands Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command Elevation UP Step Function commands a 0 1 deg UP manual step in elevation angle Command 8 Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Table F 3 Function halts active tracking and conical scan then enters Operational Commands idle mode Command HALT Argument none Response echoes the command 54 0149 Rev D A Guide to TracVision SA Table F 4 Target and Signal Commands F 4 Target and Signal Commands Report Target Location Function r
67. the construction adhesive over all holes If using a liquid construction adhesive apply bead to mounting plate in a zig zag pattern 13 Reposition mounting plate over tape adhesive and attach using diameter rivets or appropriate fasteners Seal all rivet heads and edges with silicone 14 Drill cable access hole s in vehicle 15 When unit is installed with connectors facing the rear of the vehicle the factory drilled drain holes are located as shown in Figure 2 7 Figure 2 7 Connectors Facing Rear of Vehicle Factory drilled Drain Hole Locations Front of Vehicle Factory drilled Drain Hole Positions 54 0149 Rev D 2 5 A Guide to TracVision SA Figure 2 8 Connectors Facing Front of Vehicle Recommended Drain Hole Locations You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain Ensure that factory drilled holes are completely sealed 15a Alternate Drain Hole Locations If the antenna unit is installed with the connectors facing the front of the vehicle drill out drain holes in rear facing side of baseplate as illustrated in Figure 2 8 The existing factory drilled drain holes shown in Figure 2 7 must then be plugged with silicone rubber sealant Angle of Hole relative to front i Front of Recommended Vehicle 3 16 5 mm Sa Drain Hol
68. trical issues that can be a This serial number will be required hazard to either this KVH product or for all troubleshooting or service a user calls made regarding this product Direct questions comments or suggestions to KVH Industries Inc 50 Enterprise Center Middletown RI 02842 USA Click here to go to our state of the art Tel 1 401 847 3327 Customer Support web page the Fax 1 401 849 0045 fastest and easiest way to get all of E mail info kvh com your questions answered Internet www kvh com 1 0 9001 ye KVHI VEE AV KP NAS e al LISTED The Quality Advantage KVH Part 54 0149 Rev D 2001 KVH Industries Inc TracVision and KVH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation Table of Contents 1 1 1 2 1 3 2 2 2 3 2 4 2 5 2 6 2 7 Introd c Uon s d ed EST ER ce EE E aaa EE EER 1 1 Digital Satellite Television ss kk EE Es RE ER RR RR RR ei 1 1 TracVision SA System Overview see ee ee ees ER RR Re 1 1 1 2 1 TracVision SA GOMDOMENIS sesse see SEG EE Ge Ek EE SEE 1 2 1 2 2 Integrated Receiver Decoder se ee ee ee ee Re ke 1 2 Materials Provided with TracVision SA ss ee ee ee 1 3 1 3 1 Additional Materials Required for TracVision SA Use 1 3 Installation ss ae ai be
69. urned on if the second IRD is in use Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent is placed between the Antenna Unit and the IRDs Figure 2 24 illustrates typical wiring arrangements for multiple IRDs If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet TracVision SA Data Cable Connector TracVision SA RF Connectors RF1 RF2 DC Power RHCP VHF UHF 13V Multiswitch Out 2 Out 3 54 0149 Addendum to Rev D KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performance due to improper wiring Figure 2 24 Installing Three or More IRDs Using an Active Multiswitch The data cable should be attached to the master IRD The master IRD must remain on for the secondary IRDs to function properly Table 5 1 Field Replaceable Units 1 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V 2 Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V 3 Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections
70. verage area for your satellite television service of choice However signal quality can be degraded as you approach the fringe coverage areas e g Northern Maine Refer to your satellite television service manual to check the viable coverage area 4 1 5 As part of preventive maintenance described in Section 5 Maintenance KVH recommends checking the Antenna Unit cable connections A loose RF connector can reduce the signal quality Refer to Section 2 4 4 Connecting the Antenna RF Signal Cable to the IRD for directions on proper Antenna Unit to RF cabling Incorrect or Loose RF Connectors 4 2 The IRD that was provided with your satellite television service may also be the cause of less than ideal operation 4 2 1 IRD Data Port or Cable Wiring Refer to Section 2 4 1 Connecting the Antenna Unit Data Cable to the IRD and your IRD user manual to confirm that the IRD is properly connected to the Antenna Unit and the television IRD Troubleshooting 4 2 2 AC Power Fluctuating If the system periodically displays a picture for less than one minute then enters Search Mode 1 the IRD data port may be locked up as the result of power fluctuations and will require a reset This can be verified by hooking up a PC to the data port and checking for error messages Reset must be done by 1 Completely shutting down DC power to the antenna 2 Remove the AC source either at the breaker or by unplugging the IRD

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