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July-September

1. July September 2012 Department of Public Works and Highways Microsoft Exchangel 2010 Understanding Spam Mails Computer Mouse Tips Volume XIII Issue LIT CWR rollout to the DEOs By 2030 DPWH is an effective and efficient government agency To realize the Department s vision efficiency and transparency in the way it conducts its business are undoubtedly two of the most noteworthy indicators The Civil Works Registry CWR is an application system that is geared toward such objective Used to register contractors and to determine their eligibility to bid for a given project the CWR s structured and systematic procedure has greatly enhanced the objectivity efficiency and transparency of the eligibility process consequently minimizing legal risks and issues CWR s main features include e One time submission of documents to register e Information update can be done at any time e Contractor information is verified against the Contract Profile e Built in internal controls The because CWR benefits Contractors CWR DEO Training in Region II on September 6 2012 e Forms were simplified e Forms are submitted updated one time annually but can be updated at anytime e No more submission of voluminous documents to express interest on a project e Report stating reason s for ineligibility can be obtained On the part of the Department the CWR delivers the following benefits e
2. Memorandum August 13 2012 TAMBULI July September 2012 Page 2 Microsoft Exchange 2010 Outlook Web App OWA The DPWH has upgraded its Mail Server from MS Exchange 2000 to MS Exchange 2010 All MS Outlook version 2000 would not be able to access the MS Exchange Server 2010 anymore Those using Windows 2000 or Outlook 2000 can use Internet Explorer v6 or higher to access mail via Outlook Web App OWA by typing the URL https mail dpwhnet gov ph owa from your Internet browser You can now access your email from DPWH Intranet as long as you have an email account For personnel travelling to from different Regions District Office connected with DPWH Network can access their respective emails using the URL provided above In addition to reading and sending e mail messages you can customize your messages by for example adding attachments requesting receipts when a message is read or delivered and adding a category to a message You can use folders to organize your messages just as you d use a file system to organize papers You can manage the messages you receive by using rules to sort them into different folders By default Outlook Web App uses Conversation view in all e mail folders whenever the Reading Pane is turned on Conversation view displays every message in a conversation in a single view Understanding Continued from page 3 the other hand if the email is a spam immediately Users
3. the email if it came from an unknown source What should DPWH employees do to prevent spam emails from spreading throughout the Department s communication network 1 Always check your MS Outlook s Junk Folder for emails Verify which email is legitimate and immediately delete the spam mails 2 If a certain spam mail keeps on coming back after deletion report it immediately to the IT Help Desk for resolution References http www acma gov au WEB STANDARD pc PC_310296 Joseph E Damaso Systems Administration Section MIS http www symantec com content en us enterprise other_resources b intelligence_report_08_2012 en us pdf http www watchguard com products xtm software spamblocker asp http www symantec com mail security for microsoft exchange http technet microsoft com en us library aa997658 aspx http www ehow com how_2003326_identify email spam html TAMBULI July September 2012 Page 3 Understanding Spam Mails Spam is the common term for electronic junk mail unwanted messages sent to a person s email account The content of spam messages varies Some messages promote products or services while others attempt to trick users into providing bank account or credit card details Many spam messages contain offensive or fraudulent material and some spread computer viruses Spam now makes up the majority of email traffic Billions of unwanted spam messages
4. are reminded to be sure Sign out and to close all browser windows after session Signing out helps prevent others from using the same computer to access your mailbox In the future Outlook Web App will enable you use a Web browser Internet Explorer Safari Firefox and Chrome to access your mailbox from any computer that has an Internet connection You can also use your Mobile phones that run Windows Mobile software version 5 0 and above that support Exchange ActiveSync to connect with Outlook Web App You can also enable voice mail by adding your mobile phone number to your account By enabling voice mail you can receive voice mail sent to your mobile phone in your Inbox Systems Administration Section MIS References http help outlook com bb899531 aspx Screenshots of Microsoft Outlook 2010 via Outlook Web App OWA Microsoft Outlook Web App dpwhnet gov ph htt dpwhnet gov ph Outlook Web App Inbox a GB Favorites Siten gt X gt Move Fite gt Ven amp inbox L Unread Mal Sent Items Arrange by Date Oldest on Top There are m items to show in this view 4 E Dxcdod Victor A A inbox LA Drafts 3 SentItems la Notes bg drkE Mal 2 Deleted Items i RSS Feeds LD Seach Folders 3 Never use your company email in registering to websites that is not for official business it should be deleted 4 Do not open emails download attachments or open links on
5. clog up the internet disrupt email delivery reduce productivity and irritate users This may also cause servers to crash due to overload of emails on queue Symantec in its Symantec Intelligence Report August 2012 Spam Analysis reports that the global ratio of spam in email traffic rose by 4 7 percentage point since July 2012 to 72 3 percent or 1 in 1 38 mails The report further states that the month of August highlights the decrease in spam emails resulting in NDRs spam related non delivery reports In these cases the recipient email addresses are invalid or bounced by their service provider How to identify if an email is a spam 1 Look at the email address Emails that came from an email address with a long string of alphanumeric characters before the sign e g Zxy3dey4idfk393ksoskf company com is a clear sign of a spam mail 2 Check the email address if it came from a legitimate company The company name comes after the sign of the email address e g name dpwh gov ph If the email within X hours it is a good indication of spam mail Look for links within the body of the message If the link points to a well respected highly used business or Web site this is most likely a legitimate email otherwise a spam mail But if the link points to a advertisement websites this is a sign of spam mail 5 Look for grammatical and spelling errors within the email message Oftenti
6. Saves time and resources e Provides transparent and objective validation e Ensures that only technically and financially capable firms are able to submit bids The system has also integrated a strike suspension module to penalize contractor s who are found to be flippant with regards the bidding process The system not only penalizes contractors who are unable to finish civil works but also creates a pool of competent contractors for bidding a certain project The CWR is now being used at Central Office and Regional Offices and shortly to be likewise implemented in the District Engineering Offices DEOs The Department Order for CWR s implementation by DEOs is currently underway Meanwhile a Memorandum issued by the Central Procurement Office CPO on August 13 2012 was sent to all Regional Offices informing them of the schedule and venue of the CWR training for their DEOs Each DEO was required to send at least 2 participants to the CWR training Ms Sally Estrera of the Application Development Division MIS was the Resource Speaker of the trainings assisted by a representative from the Central Procurement Office CPO The training started on July 31 2012 and ended on September 6 2012 As of date eligibility processing can already be done electronically in the DEOs Jacqueline E Yap Application Development Division MIS Sources CWR User Manual 2003 Civil Works Registry A Success Story 2003
7. ght the whole paragraph click the mouse button three times on any text in the paragraph Use the right click Take full advantage of the right click any time you highlight text or wish to view the properties of an object For example if you highlight a file or text you can right click that highlighted item copy it and then right click anywhere else to paste it Tip If you right click on any file or text and drag it while continuing to hold the right button when you let go you will be given the option to move or copy that file or text This saves you the extra step of having to right click where you want to paste the item Tip While in a browser pressing and holding Ctrl while clicking on any link will open that link in a new tab Ctrl key and mouse click or highlight While holding down the Ctrl key you can left click to select multiple objects or highlight multiple sections of text For example in Microsoft Windows you could hold down the Ctrl key and click to select multiple files at once If you wanted to highlight different parts of a paragraph or web page you could also hold down the Ctrl key and select each section you wanted to copy Manage the open window with the mouse Double click the top title bar of any window to maximize a window or if it is already maximized resize it to a window You can also double click the icon for the window in the top left corner of the window to close that window Erli
8. mes spammers aren t too concerned with such thing and are hoping the readers won t notice 6 Look for greetings that are generic If it says something along the lines of Dear Valued Customer or Dear company name Member it is usually spam Look for an email asking for personal information Banks eBay Paypal and other online services make it very clear that they will NEVER ask you for your personal information especially over email Here at the DPWH we have put up several measures to ensure that the came from a respected company or well established Web site it is certainly not a spam mail Look for a sense of urgency within the body of the email If it is asking you to do something right away or emails that go through our mail servers are not spam Among them are the following 1 SpamBlocker This is a special feature built in to the firewall appliance that is in place in the Department s IT infrastructure The Microsoft Anti SpamBlocker provides real time spam detection for immediate protection from outbreaks It s the best solution in the industry at distinguishing legitimate communication from spam in real time blocking nearly 100 of unwanted emails Spam accounts for up to 95 of global email and remains the most common method of spreading viruses It bogs down network traffic and leads unsuspecting users to malicious web sites designed to steal sensitive personal and compa
9. nda S Fernandez IT Help Desk Section MIS Source http www computerhope com tips tip32 htm TAMBULI is a quarterly publication of the DPWH Monitoring and Information Service MIS in support of the Institutional Capacity Development Projects ICD and other IT enabled Business Process Improvements BPIs of the DPWH with editorial business address at DPWH Head Office Monitoring and Information Service G F ICC Building Bonifacio Drive Port Area Manila Phone 3043202 3043558 Fax 3043185 http www dpwh gov ph
10. ny information 2 Symantec Mail Security for Exchange Symantec Mail Security for Microsoft Exchange provides real time protection for email against viruses spam spyware phishing and other attacks while enforcing content policies on Exchange Server 2010 This security solution protects against viruses mass mailer worms Trojan horses spam spyware phishing and denial of service attacks It filters email content with pre defined policies regular expressions attachment criteria and True File typing Spam Agent of the Email System When an external user sends e mail messages to the Department s email system the anti spam features cumulatively evaluate the characteristics of inbound messages and either filter out messages suspected to be spam or assign messages a rating based on the probability that the message is spam This rating is stored with the message as a message property called the spam confidence level SCL rating Messages evaluated with high SCL score will be tagged as suspected spam mail and will be redirected to the Junk Mail folder of Microsoft Outlook of the recipient The recipient will be able to check if the email is legitimate or as spam If the email is legitimate the recipient may move the email to the Inbox folder so that the email will be tagged as legitimate on Continued on page 2 TAMBULI July September 2012 Page 4 Computer mouse tips everyone should know Most compute
11. r users don t take full advantage of the computer Mouse Below are computer mouse tips and secrets that help you get the full potential of your computer mouse and increase your overall productivity while on the computer Shift key and mouse click Many text editors and programs allow you to highlight all or portions of text using the Shift key and the mouse For example place the cursor at the beginning of a paragraph hold down the Shift key and click at the end of the paragraph to highlight the full paragraph Take full advantage of the scroll wheel Today everyone is fully aware of a mouse wheels ability to scroll up and down on a page However this wheel can also do so much more as shown below The mouse wheel is not just a wheel it can also be used as a button Pressing down on the wheel will act like a third mouse button This can be used to open a web page in a tab by clicking the wheel on any link and can also be used to close a tab by clicking the wheel on any open tab Quickly Zoom in and Out on a web page word document excel spreadsheet etc by holding down the Ctrl key and scrolling up to zoom in and down to zoom out Move forward and backwards while browsing the Internet by holding down the Shift key and scrolling up and down Scrolling down goes back and scrolling up goes forward Select with double and triple click Any word can be selected by double clicking the word If you want to highli

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