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HP LaserJet 5200 Series printers

1. Performing PAPER PATH TEST The printer is performing a paper path test No action necessary PRINTING STOPPED To continue press This message appears when a Print Stop test runs and the time expires Press VY to continue printing Printing CONFIGURATION The printer is generating the configuration page The printer will return to the Ready state when the page has printed No action necessary Printing DIAGNOSTICS PAGE The printer is generating the diagnostics page The printer will return to the Ready state when the page has printed No action necessary Printing EVENT LOG Printing FILE DIRECTORY The printer is generating the event log page The printer will return to the Ready state when the page has printed The printer is generating the mass storage directory page The printer will return to the Ready state when the page has printed No action necessary No action necessary Printing FONT LIST The printer is generating either the PCL or PS personality typeface list The printer will No action necessary 136 Chapter 7 Problem solving ENWW Control panel message Description Recommended action return to the Ready state when the page has printed Printing MENU MAP The printer is generating the printer menu map The printer will return to the Ready state when the page has printed No action necessary Printing RE
2. 1 Typeface E s T The preferred method is to use the primary pitch command Print a PCL 6 or PCL 5 font list to view the command for each internal font Understanding PCL 6 and PCL 5e printer command syntax 219 220 Appendix F Printer commands ENWW Glossary bidirectional communication Two way data transmission bin A receptacle for holding printed pages BOOTP Abbreviation for Bootstrap Protocol an Internet protocol that a computer uses to find its IP address calibration The process in which the printer makes internal adjustments to produce the best print quality chooser A Macintosh accessory that you use to select a device control panel The area on the printer that contains buttons and a display screen Use the control panel to set printer settings and to get information about the printer status default The normal or standard setting for hardware or software DHCP Abbreviation for dynamic host configuration protocol Individual computers or peripherals that are connected to a network use DHCP to find their own configuration information including the IP address DIMM Abbreviation for dual inline memory module A small circuit board that holds memory chips duplex A feature that accommodates printing on both sides of a sheet of paper Also called two sided printing EIO Abbreviation for enhanced input output A hardware interface that is used to add a print server network adaptor har
3. Appears only for printers that include a built in duplexer Set the value to ON to print on both sides duplex or OFF to print on one side simplex of a sheet of paper The default setting is OFF DUPLEX BINDING LONG EDGE SHORT EDGE Changes the binding edge for duplex printing The menu item appears only if the printer includes a built in duplexer and DUPLEX ON The default setting is LONG EDGE OVERRIDE A4 LETTER NO Allows the printer to print an A4 size job on letter size paper if A4 size paper is not loaded in the printer or vice versa ENWW Configure Device menu 29 Chapter 2 Item Values Explanation YES The default setting is YES MANUAL FEED OFF Feeds the paper manually from tray 1 rather than automatically from a tray If MANUAL FEED ON and tray 1 is empty the ON printer goes offline when it receives a print job MANUALLY FEED PAPER SIZE appears on the printer control panel display The default setting is OFF COURIER FONT REGULAR Selects the version of Courier font to use DARK REGULAR The internal Courier font that is available on the HP LaserJet 4 series printers DARK The internal Courier font that is available on the HP LaserJet III series printers The default setting is REGULAR WIDE A4 NO Changes the number of characters that can be printed on a single line of A4 size paper YES NO Up to 78 10 pitch characters can be printed on one line YES Up to 80 10 pitch characte
4. Managing special printing situations Managing stored jobs Managing memory 57 Controlling print jobs In Windows three settings affect how the printer driver pulls media when you send a print job The Source Type and Size settings appear in the Page Setup Print or Print Properties dialog boxes in most software programs If you do not change these settings the printer automatically uses the default printer settings to select a tray A CAUTION Make printer setup changes through the software program or the printer driver whenever possible because changes that you make at the control panel become default settings for subsequent print jobs Settings selected in the software or the printer driver override control panel settings Source Print by Source to specify a tray from which the printer will pull media The printer tries to print from this tray no matter what type or size is loaded in it If you select a tray that is configured for a type or size that does not match your print job the job does not proceed until you load the tray with the correct type or size If you load the tray correctly the printer begins printing If you press v you can select another tray EF NOTE If you have difficulties printing by Source see Priority for print settings Type and Size Print by Type or Size when you want to pull media from the first tray that is loaded with the type or size that you select Selecting media by
5. To print a stored job L 2 7 Press Menu Press to highlight RETRIEVE JOB and then press v A list of users appears If no jobs are stored then the message NO STORED JOBS appears Press to highlight your user name and then press v e If you have more than one stored job that is protected by a personal identification number PIN the ALL PRIVATE JOBS menu item appears If you want to print one of the PIN protected jobs highlight ALL PRIVATE JOBS and then press v Press to highlight the correct print job and then press v Press to highlight PRINT and then press v e Ifthe job is not PIN protected go to step 7 If prompted provide a PIN by pressing 4 or W to change the number Press v after you have specified each number of the four digit PIN Press 4 and to specify the number of copies and then press v to print the job To delete a stored job 4 2 Press Menu Press to highlight RETRIEVE JOB and then press v A list of users appears If there are no stored jobs then the message NO STORED JOBS appears Press to highlight your user name and then press v e If you have more than one stored job that is PIN protected the ALL PRIVATE JOBS menu item appears If you want to delete one of the PIN protected jobs highlight ALL PRIVATE JOBS and then press v Press to highlight the correct print job and then press v Press to highlight DELETE and then press v If the jo
6. network A system of computers interconnected by telephone wires or other means in order to share information network administrator A person who manages a network page buffer Temporary printer memory used to hold page data while the printer creates an image of the page PCL Abbreviation for Printer Control Language peripheral An auxiliary device such as a printer modem or storage system that works in conjunction with a computer personality Distinctive features or characteristics of a printer or printer language pixel Abbreviation for picture element the smallest unit of area in an image displayed on a screen PJL Abbreviation for printer job language PostScript A trademarked page description language PPD Abbreviation for PostScript printer description printer driver A software program that a computer uses to gain access to printer features RAM Abbreviation for random access memory a type of computer memory that stores data that can change raster image An image composed of dots render The process of producing text or graphics ROM Abbreviation for read only memory a type of computer memory that stores data that should not change supplies Materials that the printer uses and that must be replaced The supply item for this printer is the print cartridge TCP IP An internet protocol that has become the global standard for communications toner The fine black or colored powder that fo
7. Contact the printer administrator to change settings ACTION NOT CURRENTLY AVAILABLE ON TRAY X alternates with Tray size cannot be ANY SIZE ANY CUSTOM You are trying to set duplex registration for a tray that is configured for ANY SIZE or ANY CUSTOM Duplex registration is not available when the tray size is set to either of these settings Change the size setting for the tray BAD DUPLEXER CONNECTION alternates with To continue turn off then on The duplexer is not installed correctly Turn the printer off and then on to continue Calibrating The printer is calibrating No action necessary Canceling lt JOB NAME gt The printer is in the process of canceling a job The message appears while the job is stopped the paper path is flushed and any remaining incoming data on the active data channel is received and discarded No action necessary Checking paper path The engine is turning the rollers to check for possible jams No action necessary Checking printer The engine is performing an internal test No action necessary CHOSEN PERSONALITY NOT AVAILABLE alternates with To continue press Y The printer encountered a request for a personality that did not exist in the printer The job is cancelled and no pages are printed 1 Press Y to continue 2 Try a different driver CLEANING DISK X COMPLETE alternates with DO NOT POWER OFF Th
8. Recommended action For help press alternates with To continue turn off then on 68 X PERMANENT STORAGE FULL alternates with To continue press Y A non volatile storage device is full Press Y to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk flash or hard Press Y to continue For 68 0 errors turn the printer off and then on If a 68 0 error persists contact HP Support For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive For 68 1 errors that persist contact HP Support 68 X PERMANENT STORAGE WRITE FAIL alternates with To continue press Y A non volatile storage device is full Press y to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk Press Y to continue If the problem persists contact HP Support 68 X STORAGE ERROR SETTINGS CHANGED alternates with To continue press A non volatile storage device is full Press y to clear the message Printing can continue but unexpected behavior could result X Description 0 Onboard NVRAM 1 Removable disk Press W to view step by step information To clear the error press to exit the message and then press V to continue If the problem persists turn the printer off and then on If the message pe
9. e CompactFlash font cards Unlike standard printer memory CompactFlash cards can be used to permanently store downloaded items such as fonts and forms even when the printer is off These cards can also be used to enable the printer to print non Roman characters e Other DIMM and CompactFlash based printer languages and printer options For ordering information see Ordering parts accessories and supplies A NOTE Single inline memory modules SIMMs used in previous HP LaserJet printers are not compatible with the printer The printer also has one EIO slot for expanding the printer networking capabilities The EIO slot can be used to upgrade the printer with an additional network connection such as a wireless print server network card or a connectivity card for a serial or AppleTalk connection A NOTE Some HP LaserJet 5200 series printers come with a network device already installed The EIO slot may be used to provide networking capabilities in addition to those already built into the printer To find out how much memory is installed in the printer or to find out what is installed in the EIO slots print a configuration page See Using printer information pages 198 Appendix E Working with memory and print server cards ENWW Installing printer memory ENWW You might want to add more printer memory to the printer if you often print complex graphics print PostScript PS documents or use many downloaded fonts
10. CISA IG TNS PUM mee a cayenne ascends uae E cztaaca sae savaddeeensuavice saggieiak Magnes cuenta ceeteass 113 To clean the printer using the printer control panel ccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaees 113 7 Problem solving Basic troubleshooting checklist 0 0 0 ceceeeeeeeeeeeeeeneeeeeeee eee eeeaeeeeeeeaeeeeeeaaaeeeeseaaeeeseeenaeeeseeneeeeeeeaes 116 Factors that affect printer performance cccceceeeeeeeeeeeee cee ceeeeeeeeeeeteceeeesnaesaeeeeeeeneeetes 116 TRGUDIESNOOTING POW CIENT sosina dedbeaetasl adetnaueg AA 117 Step 1 Does READY appear on the control panel display cccccceeeeeeesetterteees 117 Step 2 Can you print a configuration Page cece cette ee eeeee ee ee ttieeeeetaeeeeetaeeeeeenea 117 viii ENWW Step 3 Can you print from a program cccceeceeeecnecceeeeeeeeeeeeeceeaecaeeeeeeeseesensinaeeaeeeeeess 118 Step 4 Does the job print as expected ccecccccecceeeeeceeceeeceeeseeeeaeeeeeeeeteneaeaeeeeeeeeetensaees 119 Step 5 Does the printer select the trays cccccceceeeeeeseeeeeneeeeeceeeeeeeeeseeseesecniesaeeeeeeeeess 120 Solving general printing problems 000 0 eee recente eee eee treet naa ae ANNANN ARRA NANNAN ANNAA R NATER ANN 122 Controlspaniel MESSAGE ty POS sas eruina E T accgehesncetenstes 125 Control pariel MESSAGES oie iieceedesceececssaceeesactect adeedeiaameedh tuaceceussanceedssueeus EEEE A EEEE EENE 126 Guidelines for USIN
11. Gray background mS 7 AaBbCc AQBbCc AQBbCc AaBbCc AaBbCc Do not use media that has already been run through the printer Try using a different type of media Print a few more pages to see if the problem corrects itself Turn over the stack in the tray Also try rotating the stack 180 Open the CONFIGURE DEVICE menu at the printer control panel On the PRINT QUALITY submenu increase the TONER DENSITY setting See Print Quality submenu Make sure that the environmental specifications for the printer are being met See Operating environment Replace the print cartridge Toner smear AaBbCc AaBhCc AaBhCc AaBkCc AaBbCc 5 Print a few more pages to see if the problem corrects itself Try using a different type of media Make sure that the environmental specifications for the printer are being met See Operating environment Clean the inside of the printer and run a cleaning page to clean the fuser See Cleaning the printer Replace the print cartridge Also see Loose toner ENWW Troubleshooting print quality problems 157 Loose toner AaBbCc Ki A AaBoCc AaBbCc Loose toner in this context is defined as toner that can be rubbed off the page 1 If media is heavy or rough open the CONFIGURE DEVICE menu at the printer control panel On the PRINT QUALITY submenu select FUSER MODES and then select the media type you are using Change the setting to HIG
12. Loading optional tray 3 500 sheet tray Tray 3 supports only paper For supported paper sizes see Paper specifications Ex NOTE The tray 3 500 sheet tray is standard with the HP LaserJet 5200tn and HP LaserJet 5200dtn printer models ENWW Configuring trays 67 To load tray 3 Pull the tray out of the printer and remove any paper 1 Adjust the rear length guide for the correct paper size 2 Adjust the side width guide for the correct paper size 3 ENWW Printing tasks Chapter 4 68 ENWW 4 5 6 Place the paper in the tray and make sure that it is flat at all four corners Keep the paper below the hooks on the side and rear of the tray Set the paper size dial callout 1 and paper size switch callout 2 to the size of the paper that you loaded Configuring trays 69 Printing on special media Special media includes letterhead prepunched including 3 hole punched envelopes labels transparencies full bleed images rotated paper index cards postcards custom size and heavy paper Printing on letterhead prepunched or preprinted paper single sided When printing letterhead prepunched or preprinted paper it is important to orient the paper correctly Follow the guidelines in this section for printing on one side only For duplexing guidelines see Printing on both sides duplexing A NOTE It might be necessary to print prepunched paper in a r
13. Printer selects media from the wrong tray Cause Solution The tray selection in the software program might be incorrect For many software programs the paper tray selection is found on the Page Setup menu within the program Remove any media in other trays to make the printer select from the correct tray For Macintosh computers use the HP Printer Utility to change the priority of the tray The configured size does not match the size of the media Through the control panel change the configured size to that is loaded in the tray match the size of the media that is loaded in the tray Also change the media size window located on front upper right of the tray to match the media size settings Tray 2 or tray 3 Make sure that the media size dial matches the media loaded in the tray Printer does not pull paper from tray Cause Solution The tray is empty Load paper in the tray The paper guides are set incorrectly To set the guides correctly see Configuring trays For tray 2 and tray 3 make sure that the leading edge of the paper stack is even An uneven edge can prevent the lift plate from rising Paper curls when it exits the printer Cause Solution The paper curls when it exits to the top output bin Open the rear output bin to allow the paper to exit ina straight path through the printer Turn over the paper that you are printing on Reduce the fusing temperature to reduce the curling
14. fuser modes 32 printing on 79 carriage returns settings 31 cartridges density settings 33 EconoMode 33 features 5 genuine HP 108 jams clearing 146 low 36 45 non HP 108 out 36 46 part numbers 173 recycling 189 replacement intervals 108 replacing 110 status messages 21 storage 108 warranty 178 characters misformed 159 cleaning page 33 cleaning the printer 113 clearable warnings setting 35 44 clock errors 126 code CRC errors 134 colored paper printing on 79 commands escape sequences 214 215 font selection 215 218 PCL 216 syntax 214 types of 213 communications settings 38 CompactFlash cards accessing 6 installing 204 types available 198 verifying installation 208 configuration page printing 96 troubleshooting 117 Configure Device menu 29 contacting HP iii control panel access denied 133 buttons 21 cleaning page printing 113 clearable warning settings 35 Configure Device menu 29 date time settings 34 Diagnostics menu 40 display 21 I O menu 38 Information menu 26 language selecting 37 47 lights 21 locating 6 menus 23 messages alphabetical list 133 Index 223 messages numerical list 126 messages types of 125 Paper Handling menu 27 Print Quality menu 31 Printing menu 29 Resets menu 39 Retrieve Job menu 25 settings 20 41 59 Show Me How menu 24 System Setup menu 34 troubleshooting 117 copies default number of 29 counterfeit supplies 109 Courier font settings 30 cover p
15. 3 4 Open the printer driver see Gaining access to printer driver settings On the Paper or Paper Quality tab click Use Different Paper Covers In the list box click Front Cover Click Add Blank or Preprinted Cover Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper 1 2 ENWW Open the printer driver see Gaining access to printer driver settings Click the Finishing tab Using features in the Windows printer driver 87 3 In the section for Document Options select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 4 Ifthe number of pages is greater than 1 select the correct options for Print Page Borders and Page Order 5 Click OK The product is now set to print the number of pages per sheet that you have selected Using the Services tab EF NOTE The Services tab is not available for Windows 9x If the product is connected to a network use the Services tab to obtain product and supply status information Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server This page shows the current status of the product the percentage of life remaining for each supply and information for ordering supplies 88 Chapter 4 Printing tasks ENWW Using features in the Macintosh printer driver ENWW When you print from a softwar
16. 4 If custom media is loaded into tray 1 and TRAY 1 MODE CASSETTE then set TRAY 1 SIZE CUSTOM in the PAPER HANDLING menu on the printer control panel 5 In the software select Custom as the paper size 76 Chapter 4 Printing tasks ENWW ENWW Loading custom size media in tray 2 or optional tray 3 1 Pull the tray out of the printer and remove any media e If you are printing on longer media from tray 2 slide the lock lever on the tray into the unlocked position and then extend the rear section of the tray to fit the media that you are loading 2 Place the media in the tray and make sure that it is flat at all four corners Keep the stack below the height tabs on the paper length guide in the rear of the tray Printing on special media 77 4 Slide the side media width guides up against the edge of the stack 5 6 Slide the tray into the printer Printing on vellum Vellum is special lightweight paper similar to parchment Print vellum from tray 1 only and open the rear output bin Do not print on both sides of vellum 1 Load vellum with the side to be printed on facing up and the top short edge to the right 2 Open the rear output bin 78 Chapter 4 Printing tasks ENWW ENWW 3 4 At the control panel on the PAPER HANDLING menu set TRAY 1 MODE CASSETTE From the printer driver set the type of paper for tray 1 to vellum and select the media by type For more information see Type an
17. 5 Press A or to select the appropriate setting and then press v 6 Press Menu to exit the menu Auto continue You can determine printer behavior when the system generates an auto continuable error ON is the default setting e Select ON if you want an error message to appear for 10 seconds before the printer automatically continues to print e Select OFF to pause printing any time an error message appears and until you press v To set auto continue 1 Press Menu to open the menus Press W to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight AUTO CONTINUE and then press v 5 Press 4 or to select the appropriate setting and then press v 6 Press Menu to exit the menu Cartridge low The printer has two options for reporting that print cartridge life is low CONTINUE is the default value e Select CONTINUE to allow the printer to continue printing while a warning appears and until the print cartridge is replaced e Select STOP if you want the printer to pause printing until you replace the used print cartridge or press vY which allows the printer to print while the warning appears To set supplies low reporting 1 Press Menu to open the menus Press W to highlight CONFIGURE DEVICE and then press v Press to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight CARTRIDGE LOW and then press v 5
18. 76 duplexing manually 84 jams clearing 145 loading 65 paper specifications 15 printing from 34 42 58 rotated media printing on 74 settings 27 troubleshooting 120 122 tray 3 custom sized media printing on 76 duplexing manually 84 jams clearing 145 loading 67 models including 3 paper specifications 15 partnumber 173 physical specifications 182 printing from 34 42 58 rotated media printing on 74 settings 27 troubleshooting 120 122 230 Index trays action not available error 133 custom size settings 29 double sided printing 91 duplexing manually 84 duplexing loading paper 82 empty 139 included 3 insert or close message 134 jams clearing 145 load message 135 loading paper 63 locating 6 manual feed settings 30 open 139 paper path test 40 paper specifications 15 PCL commands 216 registration settings 31 selecting 34 42 58 settings 27 Show Me How menu 24 size mismatch errors 138 troubleshooting 120 122 type and size message 138 type mismatch message 139 unexpected size or type errors 130 use message 140 troubleshooting blank pages 123 blurred print 163 checklist 116 configuration page printing 117 control panel display 117 control panel messages alphabetical 133 control panel messages numerical 126 curled paper 122 160 dropouts 156 duplexing 123 environment 153 EPS files 168 eventlog 40 fonts 170 gray background 157 image defects 153
19. HP service agreements Call 1 800 835 4747 U S or 1 800 268 1221 Canada For extended service call 1 800 446 0522 HP Easy Printer Care software To check the printer status and settings and view troubleshooting information and online documentation use the HP Easy Printer Care software You must have performed a full software installation in order to use the HP Easy Printer Care software See Using the HP Easy Printer Care software HP support and information for Macintosh computers Go to www hp com go macosx for Macintosh OS X support information and HP subscription service for driver updates Go to www hp com go mac connect for products that are designed specifically for the Macintosh user iv HP Customer Care ENWW Table of contents 1 Printer basics Quick access to printer information cccccceeeeeecceeeeeeeeeeeeeeeaeeeeeeeeeseeaaeeeeeeeeeeeeseaaeceeeeeeeesesecsenaeeeeeeetess 2 Printer ata QIAN CG aecceriererariiti idiote on rade aa edad daa ees tended eine vane evi ved 3 Features at a Glan Ce sci ceesectvincsceteeeecen sue ttagh chede EEA EEEE EEEE EEEE A ANERE EEEE aa 4 Walkaround 2 saps eesiedt ects con ae decdace eevee a a Teasccungnads a cdlencravaaducgueuioeannae tee dane a aE 6 Printer PANS socdsntsadeciensaiidacsnacadedeannahadeuapsiddecdsbanledecalssaddcdaceandanseanandsedeasaaleedataandeedacaniceegsanaeuadend 6 Interface POMS ss ccsicscciedsianazcacestenedennctasdcnascelaazana ddaiteseden leat
20. Letter 220 x 280 mm 500 sheets ream 5 ream carton Q2408A Asia Pacific countries regions A4 210 x 297 mm 500 sheets ream 5 ream carton Q2407A Asia Pacific countries regions A4 210 x 297 mm 500 sheets ream CHP110 Europe 5 ream carton A4 210 x 297 mm Quick Pack CHP113 Europe 2500 sheets ream 5 ream carton HP Office recycled paper Letter 8 5 x 11 in 500 sheets ream HPE1120 North America For use with all office equipment laser and inkjet printers copiers and fax machines This is good for high volume printing Satisfies U S Executive Order 13101 for environmentally preferable products 10 ream carton Letter 8 5 x 11 in 3 hole 500 sheets ream 10 ream carton HPE113H North America Legal 8 5 x 14 in 500 sheets ream 10 ream carton HPE1420 North America Partnumbers 175 Sea L L Item Description Part number Specifications 84 bright 20 Ib 30 post consumer content HP LaserJet transparencies Letter 8 5 x 11 in 50 sheets to a carton 92296T North America Asia Pacific countries regions and Europe For use only with HP LaserJet monochrome printers For crisp sharp A4 210 x 297 mm 50 sheets to a 922296U Asia Pacific countries regions text and graphics rely on the only carton and Europe transparencies specifically designed and tested to work with monochrome HP LaserJet printers Specifications 4 3 mil thickness C C ER 176 AppendixA Supp
21. Press gt to move to the previous set of numbers Repeat steps 8 and 9 until the correct subnet mask is complete and then press v to save the subnet mask Press Menu to return to the Ready state Setting the default gateway a Oe Se oe eS nN 10 11 Press Menu Press to highlight CONFIGURE DEVICE and then press v Press to highlight I O and then press v Press W to highlight EMBEDDED JETDIRECT and then press v Press to highlight TCP IP and then press v Press to highlight MANUAL SETTINGS and then press v Press to highlight DEFAULT GATEWAY and then press v Press the A or arrow to increase or decrease the number for the first byte of the default gateway Press v to move to the next set of numbers Press gt to move to the previous set of numbers Repeat steps 8 and 9 until the correct default gateway is complete and then press v to save the default gateway Press Menu to return to the Ready state Disabling network protocols optional By factory default all supported network protocols are enabled Disabling unused protocols has the following benefits ENWW Decreases printer generated network traffic Prevents unauthorized users from printing to the printer Provides only pertinent information on the configuration page Allows the printer control panel to display protocol specific error and warning messages Network configuration 53 To disable IPX SPX A NOTE Do
22. Press 4 or to select the appropriate setting and then press v 6 Press Menu to exit the menu ENWW Changing printer control panel configuration settings 45 Cartridge out response The printer has two options for this menu item Select CONTINUE to allow the printer to continue printing A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced Printing in this mode can continue only for a specific number of pages After that the printer stops printing until you replace the empty print cartridge This is the default setting Select STOP if you want the printer to stop printing until the empty print cartridge is replaced To set the cartridge out response 1 2 3 4 5 6 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v Press V to highlight CARTRIDGE OUT and then press v Press 4 or to select the appropriate setting and then press v Press Menu to exit the menu Jam recovery Use this option to configure the printer response to jams including how the printer handles the pages involved AUTO is the default value AUTO The printer automatically turns jam recovery on when sufficient memory is available ON The printer reprints any page that is involved in a jam Additional memory is allocated to store the last few pages that were printed and this might cause overall printer performance to
23. See Print Quality submenu First sheet of media jams in the print cartridge area Cause Solution A combination of high humidity and high temperature is Adjust the printer for high humidity and high temperature affecting the media conditions 122 Chapter7 Problem solving ENWW Print job is extremely slow Cause Solution The job might be very complex Reduce the complexity of the page or try adjusting the print quality settings If this problem occurs frequently add The maximum speed of the printer cannot be exceeded memory to the printer even when more memory is added Printing speeds might be automatically reduced when printing on custom sized media Note Slower speeds are expected when printing on narrow paper when printing from tray 1 or when using the HIGH 2 fuser mode You are printing a PDF or PostScript PS file but are using Try using the PS printer driver rather than the PCL printer a PCL printer driver driver You can usually do this from a software program In the printer driver Optimize for is set to cardstock In the printer driver set the type to plain paper see heavy rough or bond paper Controlling print jobs A NOTE If you change the setting to plain paper the print job will print faster However if you are using heavy media for best results leave the printer driver set to heavy even though printing might be slower Print job prints on both sides o
24. continue INSTALL FUSER The fuser is either not installed or not For help press correctly installed in the printer Press for help or 134 Chapter 7 Problem solving ENWW Control panel message Description Recommended action Contact HP Customer Support or your authorized HP service provider INSUFFICIENT MEMORY TO LOAD FONTS DATA This message alternates with the name of the storage device The storage device does not have enough memory to load the fonts or other data Press Y to continue printing without using the data To solve the problem increase the amount of memory for the device Press for more information LOAD TRAY X lt TYPE gt lt SIZE gt alternates with For help press Tray X is either empty or configured for a type and size other than that specified in the job No other tray is available Press for help or See Configuring trays for more information LOAD TRAY X lt TYPE gt lt SIZE gt alternates with To use another tray press Y Tray X is either empty or configured for a type and size other than that specified in the job Press for help or Press V to print from another tray See Configuring trays for more information Loading program X alternates with DO NOT POWER OFF Programs and fonts can be stored on the printer file system and are loaded into RAM when the printer is turned on The number X specifies a sequence
25. 40 SENICE MENU nerens ia aTa E E A EEE EE E EA E A 40 Changing printer control panel configuration settings ssseessesresserrsseerrsttrrsstrrnntennnntnnnnntn nunten n nneen 41 Changing control panel settings eeesiserisicrreeirrriseinddrinnisiddaaneiainaaaainaddiinndadaaanaaian aaaea 41 To change a control panel setting eesseeseesseseeeeerrsserrsseerssstrnnntennnsttnnntenrsnren nnt 41 SHOW addes E nenon E A E a a ieee a 41 Tiray Dehavior OpuOnS sevesedie ssi aces atieddedssaetdacd a ann A hee eda 42 ICCD DAY oeren cette ccetvnatasavink abedachacavieeadvuhih ceavens eaciinaaevnee aaeuateaeiven dolar dca dnns 43 Personally sonrisa iian AAEE EEA 44 Clearabl eo Waning srren enana a a a N ay 44 AUTO COMUMUG i cdciset ch aveade enced eteet reed esce ce REEE ENR 45 Cartridge NOW oe seatancsgstecees tea T iE e AER EA EDN R E 45 Cartridge gut response ennencneciiieni diro EEE EEE E E 46 Jam TO COVE NY sotaceornaceiiie sie aiat aaia ai iaa a 46 RAMAS Kecso o E taesesed aieedeee epee 47 LANGUAGES esiseina a A E A AR RA 4T 3 input output I O configuration Paralel CONMQUAUON serorei r hpnsene dee yesetdea havsadeedeavannddaden bandas anedace antes 50 USB Configuration 2 2 c ieitetniceaeiiaca nein EEEE T 51 Connecting the USB Cable 0 ccc ee cece eeeeeee erent eee eee ee ee tees states eeeaeeeeeeaeeeeeeneeeeeeaeeeeeaas 51 Network configuration c0iissccrcetsseodedeecstdietiieitateeiies AM din deceased ake tienda
26. AANA ANa 105 6 Maintenance Managing SUPPE S nesrecna A AA pee eee AAE A 108 SUPPplesS MhS isi ccssesinscascnacccrvectedene dna ccexvdaund ia a aiaa EE a Eaa a aaia 108 Approximate print cartridge replacement intervals cccecceeeeeeeeeeneneeeeeeeeeeeteeeeeeeenes 108 Managing the print Cartridge 0 e cc cceceeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeeeeeeeeeeeseneaaeeeeeeeaeeeeeeeeaaees 108 Print cartridge life expectancy eee eeeee cette eect eeeeeeeeeaeeeeeeaeeeeeeaeeeeeenaeeeeeeaas 108 Print cartridge storage cceeeeee etter eee enee ee ttne eset eneee ee teee ee teeeeetieeeeetieeeerene 108 HP print Cartridges 2i0sciicii ietniieidahadenisladieiigiiniiidecicadieenes 108 HP policy on non HP print Cartridges cece ceeeeeeeeeeeeneeeeeseeeneeeeeeeenaeeees 108 Print cartridge authentication eee eeeeee cece eee eeeeeeeeeeaeeeeeeeneeeeeeetaeeeeeeeas 109 HP fraud hotline and Web Site 0 eee eeeeeeee eee eene eee eeeaaeeeeeeenaeeeeeeeaeeeeeeeaees 109 Replacing SupplieS and pants ce cick iat cesteendecastoes ihe cacanigedeenersalsascancaadetersag tages N a E Ea aa EEEE 110 Supply replacement guidelines ccccececeeeeeeeeeceeeeeeeeeeeeeeeeeeteeeecetececaeeeteeetetttetseeeeeeee A 10 Changing the print Cartridge 00 0 eee eee tere erent ee eee nner eerie ee eee teee eee taeeeeeenieeeeeenea 110 To change the print Cartridge ccccececesenecteesenecceeesenedeeeenaadereeseaaceresenacenees 110
27. Added memory also gives you more flexibility in supporting job storage features such as quick copying To install printer memory CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package then touch bare metal on the printer The HP LaserJet 5200 printers come with one DIMM slot If desired you can replace a DIMM installed in the slot with a higher memory DIMM If you have not already done so print a configuration page to find out how much memory is installed in the printer before adding more memory See Using printer information pages 1 After the configuration page has printed turn the printer off and disconnect the power cord 2 Installing printer memory 199 3 Remove the right side panel by sliding it towards the rear of the printer until the side slides from the printer 4 Open the access door by pulling on the metal tab 200 AppendixE Working with memory and print server cards ENWW 5 Remove the DIMM from the antistatic package A CAUTION To reduce the possibility of damage caused by static electricity always wear an electrostatic discharge ESD wrist strap or touch the surface of the antistatic package before handling DIMMs 6 Hold the DIMM by the edges and align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open EN
28. Make sure that you have selected the correct tray See Source Make sure that trays are correctly configured for paper size and type See Configuring trays Print a configuration page to see current tray settings See Using printer information pages Ensure that the media size window on the front of the tray matches the size setting on the control panel Make sure that the tray selection Source or Type in the printer driver or program is set correctly e Printa configuration page to verify e Goto Control panel messages that the tray is installed correctly and is functional See Using printer information pages e Configure the printer driver to recognize the installed tray See the printer driver online Help e Turn the printer off and then on e Verify that you are using the correct optional tray for the printer 120 Chapter7 Problem solving ENWW ENWW The printer driver and program settings override the printer control panel settings By default paper loaded in tray 1 will be printed first If you do not want to print from tray 1 remove any paper loaded in the tray or change the USE REQUESTED TRAY setting See Customizing tray 1 operation Change TRAY 1 SIZE and TRAY 1 TYPE toa setting other than ANY If you want to print from tray 1 but cannot select the tray ina program see Customizing tray 1 operation Troubleshooting flowchart 121 Solving general printing problems
29. The following list of accessories was current at the time of printing Ordering information and availability of the accessories might change during the life of the printer Paper handling accessories Item Description Part number Optional 500 sheet tray and feeder unit Optional tray to increase paper Q7548A tray 3 capacity Holds Letter A4 Legal A5 B5 JIS Executive and 8 5 x 13 paper sizes Note This tray is included with the HP LaserJet 5200dtn printer Optional duplexer Provides automatic printing on both Q7549A sides of the paper Print cartridge Item Description Part number HP LaserJet print cartridge 12 000 page cartridge Q7516A Memory Item Description Part number 100 pin 133MHz DDR DIMM 32 MB Q7713A Boosts the ability of the printer to 48 MB Q7714A handle large or complex print jobs 64 MB Q7715A 128 MB Q7718A 256 MB Q7719A 512 MB Q7720A Cables and interfaces Item Description Part number Enhanced I O ElO cards HP Jetdirect 620n Fast Ethernet J7934A 10 100Base TX print server HP Jetdirect print server multi protocol EIO network cards HP Jetdirect 680n 802 11b wireless J6058A internal print server HP Jetdirect Connectivity card for USB J4135A serial and LocalTalk connections ENWW Partnumbers 173 Item Parallel cables USB cable Description Part number 2 meter IEEE 1284 B cable C2950A 3 meter IEEE 1284 B cable C2951A 2 mete
30. USING pint Media rercnercreniitiii noin E RETETE REE EE 60 Paper tO aVOid otontseriankn naredni seca tuhwasaeedecavntenccadvsyeadacedasianetadevaeasasddvasazedadersaageevaass 60 Paper that can damage the printer c ccccceceeeeeeeeeeeceeceeeeeeeeseeeeaaeeaeeeeeeesesesscnnaneeeeeeess 60 Configuring OUtDUt DINS 0 eee cern eee ene eee te nner etna ater ceeeeeeeenaaeeeeeeaaeeeeeaaeeeeeeaaeeeseenaeeesieeeesenineeeniaes 61 Printing to the top output bin eee eeeeecccee cece eee eeceeeeneeeeeeeeeeeeeeeeseaaaaaeaaeeeeeeeeeeseeteessecaeeaeeess 61 vi ENWW ENWW Printing to the rear output DIN esisiini ATR TA E EAN 62 Contdunng TIY Se E EE EEE AE AE ENA 63 Loading tray 1 multipurpose tray seeessseesenessernesseerrrssttrrrsstttrtsssttnnssstennnnntennnnstnennnnneen 63 To load tray Terenie hinted aah a a T A EEA 63 Customizing tray 1 Operation eee n E A A 65 Loading tray 2 250 sheet tray 0 eee cece re eeeeeee eect eee eeeaeeeeeeeaeeeeeaaeeeseaaeeeeenaeeeseeneeeeneaes 65 TOllOad tray 2 vives cgistec it seach an A PE E T etic eek 65 Loading optional tray 3 500 sheet tray eee eeeeeeeeee eee eeeeeeeeeeeeeeeeeeeeseeeaeeeeeseeeaeeeeeeeeaeeees 67 WO load tray Sisco terete EAEE iid E A OA OA EAN 68 Printing on special media sssesinierainreeiii eiii eniri eiii iii i iee EEA eE KA 70 Printing on letterhead prepunched or preprinted paper single sided cccceeee 70 Guidelines
31. air conditioners remove most of the humidity from a room As paper is opened and used it loses moisture causing streaks and smudging Humid weather or water coolers can cause the humidity to increase in a room As paper is opened and used it absorbs any excess moisture causing light print and dropouts Also as paper loses and gains moisture it can distort This can cause jams As a result paper storage and handling are as important as the paper making process itself Paper storage environmental conditions directly affect the feed operation Care should be taken not to purchase more paper than can be easily used in a short time about 3 months Paper stored for long periods might experience heat and moisture extremes which can cause damage Planning is important to prevent damage to a large supply of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environmental damage especially if they are not wrapped with a moisture proof barrier The paper storage environment should be properly maintained to ensure optimum printer performance The required condition is 20 to 24 C 68 to 75 F with a relative humidity of 45 to 55 The following guidelines should be helpful when evaluating the paper s storage environment e Paper should be stored at or near room temperature e The air should not be too dry or too humid due to the hygroscopic properties of pape
32. an IP address subnet mask and default gateway Setting an IP address 1 Press Menu Press to highlight CONFIGURE DEVICE and then press v Press to highlight I O and then press v Press to highlight EMBEDDED JETDIRECT and then press v Press to highlight TCP IP and then press v Press to highlight MANUAL SETTINGS and then press v Press to highlight IP Address and then press v Press the or W arrow to increase or decrease the number for the first byte of the IP address Sy oo ON ey Oe eS Press v to move to the next set of numbers Press to move to the previous set of numbers A NOTE To cycle through the numbers more quickly hold down the arrow button 10 Repeat steps 8 and 9 until the correct IP address is complete and then press v to save the setting 11 Press Menu to return to the Ready state Setting the subnet mask 1 Press Menu 2 Press to highlight CONFIGURE DEVICE and then press v 3 Press W to highlight I O and then press v 4 Press to highlight EMBEDDED JETDIRECT and then press v 5 Press W to highlight TCP IP and then press v 52 Chapter 3 Input output I O configuration ENWW 10 11 Press to highlight MANUAL SETTINGS and then press v Press to highlight SUBNET MASK and then press v Press the 4 or W arrow to increase or decrease the number for the first byte of the subnet mask Press v to move to the next set of numbers
33. another file the message disappears The printer is paused If the printer is waiting for a form feed press Y to continue If the printer is paused press Stop to continue Event Log Empty SHOW EVENT LOG was selected from the control panel and the event log is empty No action necessary Genuine HP supplies installed GENUINE HP SUPPLIES DESIGNED FOR lt PROD gt alternates with Ready A new HP cartridge has been installed The printer returns to the Ready state after approximately 10 seconds This genuine HP supply was not designed for this printer and is not supported The printer can print with this supply but print quality might be affected No action necessary Replace this supply with a genuine HP supply that is designed for this printer Incorrect The PIN number is incorrect Contact the network administrator INFLATE FAILURE An error has occurred during a firmware upgrade 1 Reinstall the firmware 2 Ifthe problem persists contact HP Support Initializing This message appears when the printer is turned on and begins initialization No action necessary Initializing permanent storage This message appears when the printer is turned on to show that permanent storage is being initialized No action necessary INSERT OR CLOSE TRAY XX A tray is open and the printer is trying to Close the tray indicated so that printing can print from another tray
34. available in Classic mode Software for Macintosh computers The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP Printer Utility for use with Macintosh computers For network connections use the embedded Web server EWS to configure the printer See Embedded Web server Printer basics ENWW ENWW The printing system software includes the following components PostScript Printer Description PPD files The PPDs in combination with the Apple PostScript printer drivers provide access to printer features Use the Apple PostScript printer driver that comes with the computer HP Printer Utility Use the HP Printer Utility to set up printer features that are not available in the printer driver e Name the printer e Assign the printer to a zone on the network e Assign an internet protocol IP address to the printer e Download files and fonts e Configure the printer for IP or AppleTalk printing You can use the HP Printer Utility when your printer uses a universal serial bus USB cable or is connected to a TCP IP based network For more information see Using the HP Printer Utility for Macintosh E4 NOTE The HP Printer Utility is supported for Mac OS X V10 2 or later Installing Macintosh printing system software for networks i 2 o p SY p Connect the network cable between the HP Jetdirect print server and a network port Insert
35. bin 1 Make sure that the rear output bin is closed If the rear output bin is open the printer will deliver the print job to that bin 2 3 From your computer send the print job to the printer ENWW Configuring output bins 61 Printing to the rear output bin A NOTE When tray 1 and the rear output bin are used together they provide a straight through paper path for your print job Using a straight through paper path can reduce curling 1 Open the rear output bin 3 4 From your computer send the print job to the printer 62 Chapter 4 Printing tasks ENWW Configuring trays Load special print media such as envelopes labels and transparencies in tray 1 only Load only paper in tray 2 or optional tray 3 Loading tray 1 multipurpose tray Tray 1 holds up to 100 sheets of paper up to 75 transparencies up to 50 sheets of labels or up to 10 envelopes See the following sections for information about printing on special media e Preprinted material Printing on letterhead prepunched or preprinted paper single sided e Envelopes Printing on envelopes e Labels Printing on labels To load tray 1 1 Open tray 1 by pulling the front cover down 2 Slide out the plastic tray extender If the media that is being loaded is longer than 229 mm 9 in also flip open the additional tray extender ENWW Configuring trays 63 3 Slide the media width guides slightly wider than t
36. by weight Smoothness 100 to 250 Sheffield Envelopes Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components e Weight The weight of the envelope paper should not exceed 105 g m 28 Ib or jamming might occur e Construction Prior to printing envelopes should lie flat with less than 6 mm 0 25 in curl and should not contain air e Condition Envelopes should not be wrinkled nicked or otherwise damaged e Temperature You should use envelopes that are compatible with the heat and pressure of the printer e Size You should use only envelopes within the following size ranges e Minimum 76 x 127 mm 3 x 5 in e Maximum 216 x 356 mm 8 5 x 14 in A NOTE Use only tray 1 to print envelopes You might experience some jams when using any media with a length less than 178 mm 7 in This might be caused by paper that has been affected by environmental conditions For optimum performance make sure you are storing and handling the paper correctly see Printing and paper storage environment Choose envelopes in the printer driver see Printer drivers 184 AppendixC Specifications ENWW ENWW Envelopes with double side seams Double side seam construction has vertical seams at both end
37. correctly the printer is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The wrong connection type might be selected Make sure that USB IP Printing or Rendezvous is selected depending on the type of connection that exists between the printer and the computer The wrong printer name IP address or Rendezvous host name is being used Check the printer name IP address or Rendezvous host name by printing a configuration page See Using printer information pages Verify that the name IP address or Rendezvous host name on the configuration page matches the printer name IP address or Rendezvous host name in the Print Center The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable The printer driver does not automatically set up your selected printer in Print Center Cause Solution The printer might not be ready Make sure that the cables are connected correctly the printer is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port Troubleshooting common Macintosh problems 167 168 Chapter 7 The printer driver does not automatically set up your selected printer in Print Center Cause Solution The printer software might n
38. for information about the HP Jetdirect external print server HP Instant Support Professional Edition ISPE is a suite of Web based troubleshooting tools for desktop computing and printing products Go to instantsupport hp com Telephone support HP provides free telephone support during the warranty period For the telephone number for your country region see the flyer that shipped with the printer or visit www hp com support Before calling HP have the following information ready the product name and serial number the date of purchase and a description of the problem Software utilities drivers and electronic information www hp com go lj5200_software The Web page for the drivers is in English but you can download the drivers themselves in several languages HP direct ordering for accessories or supplies e United States www hp com sbso product supplies e Canada www hp ca catalog supplies e Europe www hp com supplies e Asia Pacific www hp com paper To order genuine HP parts or accessories go to the HP Parts Store at www hp com buy parts U S and Canada only or call 1 800 538 8787 U S or 1 800 387 3154 Canada HP service information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada Outside the United States and Canada call the customer support number for your country region See the flyer that shipped in the box with the printer
39. for printing on letterhead or preprinted fOrms cccccceeeeeeeeeeeees 71 Printing on envelopes orras Ada desi ecient ene ade ee ae 71 Tolead envelopes in tray 1 cciccecseesoceassceedecdersestenenasteendesustesnetesaassedenenanegendensettees 72 Pining ON ADGSIS airera detiedes iewiaded EE cecuusded teatatarccentetoheetebsdalctedastittes 73 Guidelines for printing on labels eceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaeeeeeeneeeeneaas 73 Printing on transparencies is sce sakes ested dee cadences ani na daai e iinta i 74 Guidelines for printing on transparencies cccceceeeeeeeeeeeeeeeeeeneeeaeeeeeeeeees 74 Printing on rotated meddig eesin iaioe iini iiai i ei iiia iiien 74 Printing full ble d mage Seassa a i a a i A A a 76 Printing ON custom size media 0 0 0 eee cent eeeeeneee tee eeeeeeeaaeeeeeeaaeeeeeeaeeeeeeaeeeeseaaeeeeenaeeeeeaas 76 Guidelines for printing CUStOM SIZE paper ce cceec eee ee cece eeeeceeteaecaeeeeeeeeeeneess 76 Setting custom paper SIZES 20 0 2 eee cece cece ee ceeeeee cee ce eect eee tee ee ceeaaeceeeeeeeeeeeseetennensaeeas 76 Loading custom size media in tray 2 or optional tray 3 eeen 77 Printing ON YENU aaar a r ithe ca A A 78 Piming on glossy papal aaae E E ARE eee ed ade 79 Colored Pape mas eana a a a aana a aa a ae peared a aa Aa ea iat 79 Heavy Papen snte aera a a edi ena a ere ed ee 79 AP Las rJ t Tough Paper iriserai ae aeea aae a a aa iaa daaa eotea 79
40. i et e A A a Masia beens chats oneal pede EE EESE REAA 188 Environmental product stewardship program 2 cccccceeeeeeeecceceeeeeeeeeeceeeeeeeeeseceeaeeeeeeseetenaaeeeeeess 189 Protecting the envirOnMent essiens Ea AEAEE a 189 OZONE Pr dUGtOM srini onn aaa a a aa Ea ia aaa 189 P wer consumptioM snoeien eaaa aa e nae aeaa G 189 Toner CONSUIM PLOW sisseseade e aa daa eaaa aaa aaa AAE 189 E USC E E E AE E E E E EE 189 X ENWW PIASUCS an mnane a E ATOE O IEE TEA EE AEE T dunes 189 HP LaserJet printing SUPDIie S sssiiiuneisimsasnnssan a a ei a 189 HP printing supplies returns and recycling program information 190 Raper aenea e aeaa a e a a e a N 190 Material resticionS secre a E 190 Disposal of waste equipment by users in private households in the European Union 191 Material Safety Data Sheet MSDS 0 0 cece een eee tenn e teen eeaeeeeeeeaaeeeeeeenaeeeenenaees 191 For more information 5 32222 edie inte ed a snneeees E OEE 191 Declaration of CONFOPMILY 0 00 eee ee icenian AEETI N AEEA TAEA A aN EEEa 193 Declaration of Conformity secerrenisnicrniciiireni iina 193 Safety Statements lt 2 checcecccsesedeceecsabececs cvvagececevsaeesecenchaedecdecvunsecedenvaasdageschusteadecyuaeecadersinedssensadecucensvaees 194 Laser Sally horia T SE NS 194 Canadian DOC regulatonS csesenesniis ie aaa EREA 194 VEC statement Japan ere E E 194 Power cord statement Japan osiinsa AEEA 194 EMI statement Korea j perdeesin nnana E EE N
41. in tray 1 Do not load media above the fill tabs on the media 126 Chapter 7 Problem solving ENWW Control panel message Description Recommended action width guides and confirm that the guides are in the correct position 5 To continue printing press to clear the message and then press 13 XX YY JAM IN TRAY 2 A page is jammed in tray 2 Remove tray 2 clear the jam and then reinstall tray 2 See Clearing jams from the input tray areas If the message persists after clearing all pages contact HP Support 13 XX YY JAM IN TRAY X alternates with Clear jam then press Y A page is jammed in the tray indicated 1 Press W to see step by step information 2 Remove the tray indicated 3 Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray 4 Remove all media found in the printer and then reinstall the tray 5 To exit press 2 B NOTE To avoid jams with heavier media use tray 1 and the rear output bin 13 XX YY JAM INSIDE DUPLEXER alternates with For help press A jam has occurred inside the duplexer 1 Press W to see step by step information 2 Remove the duplexer from the rear of the printer 3 Look inside the printer duplex area and remove any media 4 Remove any media from the duplexer 5 Reinstall the duplexer 6 To exit press 2 13 XX YY JAM INSIDE FRONT DO
42. input output EIO slot holds compatible accessory devices such as the HP Jetdirect print server network cards or other devices Plugging an EIO network card into the slot increases the number of network interfaces available to the printer HP Jetdirect ElO print servers HP Jetdirect print servers network cards can be installed in EIO slots These cards support multiple network protocols and operating systems HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location HP Jetdirect print servers also support the Simple Network Management Protocol SNMP which provides network managers with remote printer management and troubleshooting through the HP Web Jetadmin software EA NOTE Configure the card either through the control panel the printer installation software or with HP Web Jetadmin software Refer to the HP Jetdirect print server documentation for more information Network configuration 55 56 Chapter 3 Input output I O configuration ENWW 4 ENWW Printing tasks This chapter describes how to perform basic printing tasks Controlling print jobs Using print media Configuring output bins Configuring trays Printing on special media Printing and paper storage environment Printing on both sides duplexing Using features in the Windows printer driver Using features in the Macintosh printer driver
43. networks configuring 52 default gateway 53 disabling protocols 53 HP Jetdirect print servers models including 3 HP Web Jetadmin 102 IP address 52 Macintosh installation 11 settings 38 software 12 subnet mask 52 troubleshooting printing 165 next day on site service 179 No System error 131 noise specifications 183 non HP supplies 108 126 136 not responding troubleshooting 124 number of copies setting default 29 6 on site service agreements 179 on off switch locating 6 online support iii operating environment specifications 183 operating systems supported 8 ordering media HP 174 part numbers for 173 ENWW orientation page default setting 30 duplexing options 83 PCL commands 217 rotated media 74 out of toner 36 46 output bins See bins output quality See print quality override A4 letter 29 P packaging printer 179 page orientation default setting 30 duplexing options 83 PCL commands 217 rotated media 74 page too complex error 129 pages per minutet 3 pages per sheet 87 90 paper A4 settings 29 30 colored 79 curl troubleshooting 122 curled 160 custom size 29 76 86 default size setting 29 document size selecting 86 duplexing sizes supported 82 first page 87 89 92 fuser modes 32 glossy 79 heavy 79 HP LaserJet Tough 79 HP ordering 174 loading tray 1 63 loading tray 2 65 loading tray 3 67 pages per sheet 87 90 PCL commands 216 preprinted 70 prepunched 70 PS settings
44. number indicating the current program being loaded No action necessary MANUALLY FEED lt TYPE gt lt SIZE gt alternates with For help press Tray 1 is empty and no other tray is available Load media into tray 1 and press V to continue Press for help or See Configuring trays for more information MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To continue press Y Media is in tray 1 but the print job requires a specific type and size that is not currently available Press V to print from the tray or Press for help or See Configuring trays for more information MANUALLY FEED lt TYPE gt lt SIZE gt alternates with To use another tray press Y No media is in tray 1 and a print job requires a specific type and size that is available in another tray Press V to print from another tray See Configuring trays for more information or Press for help MANUALLY FEED OUTPUT STACK alternates with Then press Vv to print second sides ENWW The first side of a manual two sided print job has been printed and the printer is paused until for the output stack is reinserted Take the printed stack out of the output bin and reinsert it in tray 1 to print the second side of the two sided print job Press Y to continue See Printing on both sides duplexing for more information Control panel messages 135 Control panel message Descript
45. on the paper until duplexing is complete During duplexing the duplexer will not function if the rear output bin is open print on both sides manually Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper with the front side down bottom edge first e For all other trays load the letterhead paper with first side up top edge toward the back of the tray Open the printer driver see Gaining access to printer driver settings On the Finishing tab select Print on Both Sides Click OK Send the print job to the printer Go to the printer Remove any blank paper that is in tray 1 Insert the printed stack with the blank side up with the top edge feeding into the printer first You must print the second side from tray 1 If prompted by a message at the control panel display press v NOTE Ifthe number of total sheets exceeds the tray 1 capacity for manual duplex jobs you must repeat steps 6 and 7 each time that paper is inserted until the duplexing job is complete CAUTION Hewlett Packard recommends manually reusing sheets only through tray 1 Do not reuse sheets through tray 2 or tray 3 as this can cause jams and print quality problems 4 Printing tasks ENWW Using features in the Windows printer driver When you print from a software program many of the product f
46. recommending that you order a replacement The printer can continue to print using the current print cartridge until a message appears instructing you to replace the cartridge To change the print cartridge 1 Open the front cover 110 Chapter6 Maintenance ENWW 2 Remove the used print cartridge from the printer 3 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 4 Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge A CAUTION Do not touch the shutter or the surface of the roller ENWW Replacing supplies and parts 111 5 Remove the shipping tape from the new print cartridge Discard the shipping tape according to local regulations 6 Align the print cartridge with the tracks inside the printer and using the handle insert the print cartridge until it is firmly seated and then close the front door After a short time the control panel should display Ready 7 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 8 Ifyou are using a non HP print cartridge check the printer control panel for further instructions For additional help go to www hp com support Ij5200 112 Chapter6 Maintenance ENWW Cleaning the printer ENWW During the printing process paper toner and dust par
47. resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXC
48. send the print job again Verify the type and location of the font Download the font to the printer if applicable Check the software documentation for more information A legal page prints with clipped margins Cause Solution The print job was too complex You might need to print your job at 600 dpi reduce the complexity of the page or install more memory A PS error page prints Cause Solution The print job might not be PS Make sure that the print job is a PS job Check to see whether the software program expected a setup or PS header file to be sent to the printer 170 Chapter7 Problem solving ENWW A Supplies and accessories This section provides information about ordering parts supplies and accessories Use only parts and accessories that are specifically designed for this printer e Ordering parts accessories and supplies Part numbers ENWW 171 Ordering parts accessories and supplies Several methods are available for ordering parts supplies and accessories Ordering directly from HP You can obtain the following items directly from HP e Replacement parts To order replacement parts in the U S see http www hp com go hpparts Outside the United States order parts by contacting your local authorized HP service center e Supplies and accessories To order supplies in the U S see http www hp com go ljsupplies To order supplies worldwide see http www hp com ghp buyonline ht
49. the CD into the CD ROM drive If the CD does not run automatically double click the CD icon on the desktop Double click the Installer icon in the HP LaserJet Installer folder Follow the instructions on the computer screen On the computer hard drive open Applications open Utilities and then open Print Center or Printer Setup Utility A NOTE Ifyou are using Mac OS X V10 3 or Mac OS X V10 4 then the Printer Setup Utility has replaced the Print Center Click Add Printer Select Rendezvous as the connection type Select your printer from the list Click Add Printer Close the Print Center or the Printer Setup Utility Printer software 11 Installing Macintosh printing system software for direct connections USB A NOTE Macintosh computers do not support parallel port connections The Apple PostScript driver must be installed in order to use the PPD files Use the Apple PostScript driver that came with your Macintosh computer 1 Connect a USB cable between the USB port on the printer and the USB port on the computer Use a standard 2 meter 6 56 foot USB cable 2 Insert the printer CD into the CD ROM drive and run the installer If the CD menu not run automatically double click the CD icon on the desktop 3 Double click the Installer icon in the HP LaserJet Installer folder 4 Follow the instructions on the computer screen USB queues are created automatically when the printer is attached to the compute
50. the menu To set size type prompt 1 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight TRAY BEHAVIOR and then press v 5 Press v to select SIZE TYPE PROMPT 6 Press or W to select DISPLAY or DO NOT DISPLAY and then press v 7 Press Menu to exit the menu Sleep Delay The adjustable Sleep Delay feature reduces power consumption when the printer has been inactive for an extended period Use this menu item to set the length of time before the printer goes into Sleep mode The default setting is 1 MINUTES EA NOTE The printer control panel display dims when the printer is in Sleep mode Sleep mode does not affect printer warm up time unless the printer was in Sleep mode for more than 8 hours To set the Sleep Delay 1 Press Menu to open the menus Press W to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight SLEEP DELAY and then press v 5 Press A or to select the appropriate time period and then press v 6 Press Menu to exit the menu Changing printer control panel configuration settings 43 To turn the Sleep mode on or off 1 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press to highlight RESETS and then press v 2 3 4 Press to highligh
51. the message on the control panel display 3 Menu button Opens and closes the menus 4 Ready light 5 Data light 6 Attention light e On The printer is online and ready to accept data to print Off The printer cannot accept data because it is offline paused or has experienced an error Blinking The printer is going offline The printer stops processing the current print job and expels all of the active pages from the paper path On The printer has data to print but is waiting to receive all of the data Off The printer has no data to print Blinking The printer is processing or printing the data On The printer has experienced a problem Make note of the message on the control panel display and then turn the printer off and on See Conirol panel messages for help in resolving problems Off The printer is functioning without error Blinking Action is required See the control panel display 7 Stop button Cancels the current print job in process and expels all of the active pages from the paper path The time that it takes to cancel the job depends on the size of the print job Press the button only once Also clears continuable errors that are associated with the canceled job ENWW Control panel layout 21 Number Button or light Function EF NOTE The control panel lights cycle while the print job is cleared from both the printer and the computer an
52. the printer lists whether they were one sided or two sided and shows a page count PRINT FILE DIRECTORY Prints a file directory that shows information for all installed mass storage devices This item appears only if a mass storage device that contains a recognized file system is installed in the printer such as an optional CompactFlash card For more information see Installing printer memory PRINT PCL FONT LIST Prints a PCL font list that shows all the PCL fonts that are currently available to the printer PRINT PS FONT LIST Prints a PS font list that shows all the PS fonts that are currently available to the printer 26 Chapter 2 Control panel ENWW Paper Handling menu If paper handling settings are correctly configured at the printer control panel you can print by selecting the type and size of media in the program or the printer driver For more information about configuring for media types and sizes see Controlling print jobs For more information about supported media types and sizes see Supported media sizes and Paper specifications Some items on this menu such as duplex and manual feed are available in the program or the printer driver if the appropriate driver is installed Program and printer driver settings override control panel settings For more information see Printer drivers Item Values Explanation TRAY 1 SIZE List of available media Use this item to set the value to correspond with the m
53. the type for which the tray is configured Printing can continue from other trays but not from this one In the PAPER HANDLING menu configure the tray for the correct type Unauthorized supply in use alternates with The printer has detected that a non HP supply is currently installed and override was pressed If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs required as a result of Ready using non HP supplies are not covered under HP warranty USB ACCESSORY ERROR The printer has detected too much current 1 Turn the printer off on the USB storage accessory 2 Remove the USB storage accessory 3 Replace the USB storage accessory 4 Turn the printer on USB Storage lt X gt initializing The USB storage device is initializing No action necessary USB Storage lt X gt not functional The USB storage device is not working Replace the USB storage device USB STORAGE DEVICE FAILURE alternates with Ready To clear press Y The USB storage device has failed 1 Printing can continue for jobs that do not require the storage device 2 To remove this message from the display press Y 3 Ifthe message persists turn the printer off remove and re install the storage device and then turn the printer on 4 Ifthe message persists replace the storage device ENWW Control panel messages 139 Control pan
54. to light 3 Remove and retain the power cable interface cable and optional accessories HP maintenance agreements 179 4 f possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 5 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment Extended warranty HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components The hardware maintenance covers a 1 to 3 year period from date of the HP product purchase The customer must purchase HP SupportPack within the stated factory warranty For more information contact the HP Customer Care Service and Support group 180 AppendixB Service and support ENWW ENWW Specifications e Physical specifications e Electrical specifications e Acoustic emissions e Operating environment e Paper specifications 181 Physical specifications Table C 14 Printer dimensions Printer model Height Depth Width Weight HP LaserJet 5200 and 5200n 275mm 10 8in 535 mm 21 in 490 mm 19 3 in 20 2 kg 44 5 Ib HP LaserJet 5200tn and 5200dtn 404mm 15 9 in 535 mm 21 in 490 mm 19 3 in 5200tn 30 2 kg 66 5 Ib 5200dtn 33 1 kg 73 Ib Optional 500 sheet feeder 130 mm 5 1 in 535 mm 21 in 490 mm 19 3 in 9 kg 20 Ib 1
55. type rather than source is similar to locking out trays and helps protect special media from accidental use For example if a tray is configured for letterhead and you specify that the driver print on plain paper the printer will not pull media from that tray but will pull paper from a tray that has plain paper loaded and is configured for plain paper A NOTE Selecting the Any setting negates the tray lock out function Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and overhead transparencies Using the wrong setting can result in unsatisfactory print quality Always print by Type for special print media such as labels or transparencies Always print by Size for envelopes e Ifyou want to print by Type or Size and the trays have not been configured for a certain type or size load the media into tray 1 Then in the printer driver select the Type or Size in the Page Setup Print or Print Properties dialog box e Ifyou often print on a certain type or size of media the printer administrator for a network printer or you for a local printer can configure a tray for that type or size Then when you select that type or size as you print a job the printer pulls from the tray configured for that type or size e When you close tray 2 or optional tray 3 a message might appear prompting you to select a Type or Size for the tray If the tray is already configured correctly p
56. varies from side to side Open the rear output bin or use long grain paper Turn the paper over Jamming damage to printer The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges or it is from a faulty paper lot The paper varies from side to side The paper is too moist too rough too heavy or too smooth It has the wrong grain direction is of short grain construction or it is embossed Use high quality paper that is made for laser printers Turn the paper over Try another kind of paper between 100 and 250 Sheffield and with 4 to 6 moisture content Open the rear output bin or use long grain paper NOTE Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised or embossed letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second A CAUTION Failure to follow these guidelines could cause jams or damage to the printer Guidelines for using paper 141 Printing special pages Special pages within the memory of the printer can help you to diagnose and learn about problems with your printer Configuration page The configuration page lists many of t
57. 43 recycled 80 rotated printingon 74 selecting 60 Show Me How menu 24 sizes supported 15 skewed 159 specifications 15 184 storing 81 tray selection 34 42 58 tray settings 27 troubleshooting 141 153 troubleshooting trays 122 unexpected size or type errors 130 usage page 26 vellum printing on 78 wrinkled 160 Paper Handling menu 27 paper path test 40 parallel buffer overflow errors 129 parallel cable length maximum 50 part numbers 174 parallel communications settings 38 parallel port connecting 50 locating 7 part numbers accessories 173 cables 173 EIO cards 173 media HP 174 memory 173 print cartridges 173 parts ordering 172 pausing a print request 92 PCL commands common 216 escape sequences 214 215 font selection 215 218 syntax 214 PCL drivers 8 PCL font list printing 26 PCL setting as printer language 35 PDF error pages 30 permanent resources 209 permanent storage errors 132 personalities automatic switching 44 errors 133 settings 35 switching PCL commands 218 physical specifications 182 PJL Printer Job Language commands 213 Index 227 portrait orientation duplexing options 83 PCL commands 217 setting as default 30 ports included 3 locating 7 LPT error messages parallel 50 supported 4 troubleshooting Macintosh USB 51 PostScript setting as printer language 35 troubleshooting 170 PostScript error pages settings 30 troubleshooting 118 PostScript Printer Description PPD files i
58. 55 162 ordering 172 recycling 189 replacement intervals 108 replacing print cartridges 110 status page printing 26 96 status viewing with embedded Web server 100 supplies status control panel messages 21 support Linux 169 online iii repacking printer 179 SupportPack HP 180 symbol sets 31 syntax PCL commands 214 System Setup menu 34 T TCP IP parameters manual configuration 52 technical support Linux 169 online iii repacking printer 179 temperature specifications 183 tests 40 text troubleshooting blurred 163 garbled 124 misformed characters 159 three hole punched paper fuser modes 32 printing on 70 time setting 34 133 timeout settings held jobs 34 O 38 Sleep mode 35 43 tire tracks troubleshooting 161 toner density setting 33 EconoMode 33 low 36 45 out of 36 46 output quality troubleshooting 157 top output bin fullmessage 138 locating 6 Index 229 printing to 61 tough paper 79 transfer unit warranty 178 transmission errors 129 transparencies fuser modes 32 HP ordering 176 printing 74 specifications 186 tray 1 custom size media printing on 76 custom size settings 29 duplexing manually 84 duplexing loading paper 82 envelopes printing 71 jams clearing 145 loading 63 locating 6 manual feed settings 30 42 paper specifications 15 printing from 34 42 58 65 rotated media printing on 74 settings 27 troubleshooting 120 122 tray 2 custom size media printing on
59. 63 inflate failure 134 Information menu 26 information pages 96 input trays See trays insert or close tray message installing CompactFlash cards 204 EIO cards 211 Macintosh software for direct connections 12 129 134 Macintosh software on networks 11 memory DIMMs 199 Instant Support Professional Edition ISPE iii internal clock errors IP address displaying 34 41 Macintosh troubleshooting IPX SPX setting 38 54 126 167 J jams common causes of 143 duplexer clearing 150 e mail alerts 98 error messages 127 first sheet troubleshooting frequent 151 122 locations 144 output bin clearing 148 print quality after 153 print cartridge area clearing 146 recovery 144 recovery setting 36 46 Show Me How menu 24 trays clearing 145 Japanese VCCI statement Jetadmin HP Web 12 102 Jetdirect print server configuring 55 errors 132 installing 211 models including 3 part numbers 173 removing 212 settings 38 jobs deleting stored 93 formatted incorrectly 120 not printing troubleshooting 118 printing stored 93 Retrieve Job menu 25 stopped troubleshooting 194 119 K keys control panel 21 Korean EMI statement 194 Index 225 L labels fuser modes 32 printing 73 specifications 186 landscape orientation duplexing options 83 PCL commands 217 setting as default 30 language control panel languages printer settings 35 switching PCL commmands 218 laser safety statements 194 195 legal p
60. 87 Using the Services tabs einioes nieni eens cgee et uannibev ees iii eiiie a aes 88 Using features in the Macintosh printer driver ccccceeeeeeeeeeeeeeeeeeeeeseeeaeeeseeeeeeeteneeeeeseeaeeeseeaaaneenaees 89 Creating and USING presets cece cette ttee eee etnies teeta iieii inai aeiiae 89 Printing a cover pages cccikeiee ty aasienieda ty hand cette chee ee et eee 89 Printing multiple pages on one sheet Of PAPE ceceeeeeeeeeeeceeceeeeeeeeeeeeececenteeeeeeeeeeeeteees 90 Printing on both sides of the Paper iisa a a a e aa aaa 90 vii Managing special printing Situations 20 0 cece eee eee tere reenter eeeeeee eee eeneaeeeeeeeeaaeeeteeeaeeeeseeeaeeeeseeaaeees 92 Printing a different first PAGE ws sccccseeicecdeeeesehicdertaaectdasteiaceledehviandeaenesa AA AAEN 92 Stopping a print request 2 2 0 2 cecececcccce cece eeceeeaeee cece ee seceeeaneaeceeeesedeaaaeeseeeeeseeeeaeeeeeeeeeeenieaeees 92 To stop the current print job from the printer control panel 00ceeee 92 To stop the current print job from the software program cccccecseeeeeeeeeees 92 Managing Stored JOBS i ncse2iiieseeteeirteiiciien deinen den bbe eden dena 93 Managing Mem y 0 00 0 ce eeceeee eee ceee eee ee eeeee eee eeeeaeee eee ainiai aaeeeeeeceaeeeeeeseeeaeeeesegeeaeeeeseceeeeeeeseeaeeeeseeaaeess 94 5 Managing the printer Using printer information Page sessin eE AANEEN TNE EAT N 96 Configuring e mail alens osroe
61. AULT PAPER SIZE 1 to 32000 Displays a list of available media sizes Sets the default number of copies by selecting any number from 1 to 32000 Use 44 or W to select the number of copies This setting applies only to print jobs that do not have the number of copies specified in the program or printer driver such as a UNIX or Linux program The default setting is 1 EZ NOTE Itis best to set the number of copies in the program or printer driver Program and printer driver settings override control panel settings Sets the default image size for paper and envelopes This setting applies to the print jobs that do not have a paper size specified in the program or printer driver The default setting is LETTER DEFAULT CUSTOM PAPER SIZE DUPLEX UNIT OF MEASURE X DIMENSION Y DIMENSION ON Sets the default custom paper size for tray 1 This menu appears only if the media size switch in the selected tray is set to CUSTOM UNIT OF MEASURE Use this option to select the unit of measure INCHES or MILLIMETERS to use when you set customer paper sizes for the tray 1 X DIMENSION Use this item to set the measurement of the width of the paper measurement from side to side in the tray The options are 3 0 to 12 28 INCHES or 76 to 312 MM Y DIMENSION Use this item to set the measurement of the length of the paper measurement from front to back in the tray The options are 5 0 to 18 50 INCHES or 127 to 470 MM
62. Additional Settings Provides access to the embedded Web server E mail Alerts Configures the printer to send e mail notices for certain events SSS SSS aR 106 Chapter5 Managing the printer ENWW 6 Maintenance This chapter describes ways to maintain the printer e Managing supplies e Replacing supplies and parts e Cleaning the printer ENWW 107 Managing supplies Using storing and monitoring the print cartridge can help ensure high quality printer output Supplies life The average cartridge yield is 12 000 pages in accordance with ISO IEC 19752 Actual cartridge yield depends on specific use Approximate print cartridge replacement intervals Print cartridge Page count Approximate time period Black 12 000 pages 6 months 1 Approximate life is based on 2 000 pages per month 2 Approximate average A4 letter size page count based on approximately 5 coverage To order supplies online go to www hp com support j5200 Managing the print cartridge Print cartridge life expectancy The average cartridge yield is 12 000 pages in accordance with ISO IEC 19752 Actual cartridge yield depends on specific use CAUTION Hewlett Packard does not recommend full time use of EconoMode If EconoMode is used consistently to print media with less than 5 toner coverage the toner supply might outlast the mechanical parts in the print cartridge Print cartridge storage Do not remove the print car
63. America or go to www hp com go anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non HP HP will help determine if the product is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or the packaging differs from HP packaging Managing supplies 109 Replacing supplies and parts Carefully follow the guidelines in this section when replacing printer supplies Supply replacement guidelines To facilitate the replacement of supplies keep the following guidelines in mind when setting up the printer e Sufficient space is required above and in the front of the printer for removing supplies e The printer should be located on a flat sturdy surface For instructions on installing supplies see the installation guides provided with each supply item or see more information at www hp com support j5200 CAUTION Hewlett Packard recommends the use of HP products in this printer Use of non HP products may cause problems requiring service that is not covered by the HP warranty or service agreements Changing the print cartridge When a print cartridge approaches the end of useful life a message appears on the control panel
64. D BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 178 AppendixB Service and support ENWW HP maintenance agreements ENWW HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you On site service agreements To provide you with the level of support best suited to your needs HP has on site service agreements with a selection of response times Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated service zones are available on most on site agreem
65. E A 194 Laser statement for Finland oesrercrsesirersrriinr diie nne 195 Appendix E Working with memory and print server cards COVEIVIOW wees sidedcatesteexcapvenden N E EA N N 198 insialiog phota MOMOLy cciredioie anan E E eeedetecioedaaceasats 199 To install pinier memor ossosiisssoiiia ir niniin aani TAS 199 Installing CompactFlash cards ncrcsceninsedtonn i in A a 204 Checking DIMM or CompactFlash installation seseeeeeeeeeeeeeeerneeeerrssterrretttnnssttennstttnnnnsttnnnnnten rnant 208 Saving resources permanent reSOUICES sssesessssssrsssttttstttt rttr ee tatt atte ee taaee eee saeeeeeeaaaeeeeenaeeeeeeeaes 209 Enabling memory for WindOWS 2 2 cec cae Beenie EEEN EEEE EEEE 210 Using HP Jetdirect print Server Cards 0 2 cece erent eee ee eee ieeee EAA E tunna AE tieeeeeeneeeereeea 211 Installing an HP Jetdirect print Server Card oo eee eeceeeeee cette cette eee eeeteeee eee eaeeeeeetneeeeeee 211 Removing an HP Jetdirect print Server card oe eee eeeeeeeeeeeeeree eee eeeeeeeeeeseeeaaeeeeeeeaeees 212 Appendix F Printer commands Understanding PCL 6 and PCL 5e printer command syntax ccceeceeeeeeeeeeeeeeeeeeeenaeeeeeeeenaeeeeeeeaaas 214 Combining escape SEQUENCES cccceceeceeteecece tee eeeeeeeacaeceeeeeedeeeaaeeseeeeesesenaeeeseeeeeenaees 214 Using escape Characters cece eeeee ee eeeene eee eeenneeeeeneaeeeeeeeaeeeseeaaeeeeeenaeeeeeeeneeeeseaas 215 selecting PCL 6 and PCL 5 font secscc
66. EMBEDDED I O BUFFER OVERFLOW The embedded HP Jetdirect print server 1 Press to continue printing buffer has overflowed during a busy state B NOTE A loss of data will occur 2 Ifthe message persists contact HP Support 22 PARALLEL I O BUFFER OVERFLOW The printer parallel buffer has overflowed 1 Press Y to continue printing during a busy state alternates with 39 j g NOTE Data will be lost To continue press 2 Ifthe message persists after exiting Help contact HP Support 22 SERIAL I O BUFFER OVERFLOW The printer serial buffer has overflowed 1 Press to continue printing during a busy state alternates with 3 i B NOTE Data will be lost To continue press Y 2 Ifthe message persists contact HP Support 22 USB I O BUFFER OVERFLOW The printer s USB buffer has overflowed 1 Press Y to continue printing during a busy state alternates with 3 B NOTE Data will be lost To continue press Y 2 Ifthe message persists contact HP Support 40 BAD SERIAL TRANSMISSION A serial data error parity framing or line 1 Press Y to continue printing overrun has occurred while the printer was It t ith ivi 35 alternates wi receiving data B NOTE Data will be lost To continue press Y 2 Ifthe message persists contact HP Support ENWW Control panel messages 129 Control panel message Description Recommended action 40 EIO X BAD TRANSMISSION alternates with To continue press Y A connection with the c
67. EPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL ENWW Hewlett Packard limited warranty statement 177 CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print cartridge transfer unit and fuser limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWE
68. G paper cccceeeeeeeeceeeeeeeeecneaeceeeeeeeecaaeaeceeeeeseescaaeaeeeeeesecaeeeeeeeesecsceeerensicaneeeess 141 Printing special pages 2 2 4 cceeeve dee eines Race e ER dee adda thee adda eee bala ta 142 COMMON causes Of JAMS 000 0 eee cette eee etter nar ANNAE EAA NAKANA AANEEN AAEE EENAA NRAN KEEA EEEE E 143 Jam lOCATIONS fetievstenieisseeene siete ete ieee EAEE EEEE RE EAEAN ANEA EEA 144 AEE a A E T E EE 144 clearnng amS crores E E Gli Nets eat ee diee ae 145 Clearing jams from the input tray areas occ eee eenee cette eecteee eee eaaeeeeeeaaeeeeeeeiaeeeeeeenaes 145 Clearing jams from the print cartridge area ee eececcceee scence ee eeneeeeeeeaeeeeeeaeeeeetnaeeeseeeaas 146 Clearing jams from the output bin areas oo eee eetee eee eetete eee e ee eaaeeeeeeetaaeeeeeaaeeeeeeeaas 148 Clearing jams from the optional duplexer 0 00 eee eeeeeeeeeete eter entrees ee eeeeeetaeeeeeetneeeernea 150 SOlVing repeated JAMS 2ecccivsccence tadeecdaieeaeeei bee ccetasaceeded EEEE E haaiee 151 Troubleshooting print quality problems cccccceeeeeeeeeeeccae cette eeeeeecaaeeeeeeeeeeseseceasaeeeeeeeeeeseeseaaeas 153 Print quality problems associated with Media ceceececeeeeeeeeeeeeeeeeneecaeeeeeeeeeeeeeteees 153 Print quality problems associated with the environment e eseeeeeeceeeeeeeeeeeeeeeeees 153 Print quality problems associated With jams cccceeeeeeeeeeeeeeeeeneeeeeeeaeeeeee
69. GISTRATION PAGE The printer is generating the registration page The printer will return to the SET REGISTRATION menu when the page has printed Follow the instructions on the printed pages Printing SUPPLIES STATUS The printer is generating the supplies status page The printer will return to the Ready state when the page has printed No action necessary Printing USAGE PAGE PROCESSING DUPLEX JOB alternates with Do not grab paper until job completes The printer is generating the usage page The printer will return to the online Ready state when the page has printed During duplex printing the paper emerges for a short time before it is pulled back into the printer No action necessary Do not pick up pages until they come to rest in the output bin Processing The printer is currently processing a job but is not yet picking pages When the media begins to move this message is replaced by a message that indicates which tray the job is being printed from No action necessary Processing from tray lt X gt RAM DISK DEVICE FAILURE alternates with Ready To clear press The printer is actively processing a job from the designated tray The RAM disk has failed No action necessary 1 Printing can continue for jobs that do not require the RAM disk 2 To remove this message from the display press V RAM DISK FILE OPERATION FAILED alternates with Ready To cl
70. H1 or HIGHZ2 which helps the toner fuse more completely onto the media See Print Quality submenu You must also set the type of media for the tray you are using See Controlling print jobs 2 Ifyou have observed a rougher texture on one side of your media try printing on the smoother side 3 Make sure that the environmental specifications for the printer are being met See Operating environment 4 Make sure that type and quality of the media you are using meet HP specifications See Paper specifications Repeating defects AaBboCc AaBbCc AaBoCc AaBbCc AaBboCc 1 Print a few more pages to see if the problem corrects itself 2 Ifthe distance between defects is 44 mm 1 7 in 58 mm 2 3 in or 94 mm 3 7 in the print cartridge might need to be replaced 3 Clean the inside of the printer and run a cleaning page to clean the fuser See Cleaning the printer Also see Repeating image 158 Chapter7 Problem solving ENWW Repeating image ad This type of defect might occur when using preprinted forms or a large quantity of narrow media 1 Print a few more pages to see if the problem corrects itself Make sure that type and quality of the media you are using meet HP specifications See Paper 2 specifications 3 Ifthe distance between defects is 44 mm 1 7 in 58 mm 2 3 in or 94 mm 3 7 in the print cartridge might need to be replaced Misformed
71. HP LaserJet 5200 Series printers User Guide HP LaserJet 5200 Series printers User Guide invent Copyright and License 2005 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Part number Q7543 90907 Edition 2 6 2009 Trademark Credits Adobe and PostScript are trademarks of Adobe Systems Incorporated Linux is a U S registered trademark of Linus Torvalds Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corp UNIX is a registered trademark of The Open Group ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency ENWW HP Customer Care Online Services For 24 hour access to updated HP printer specific software product information and support information through an Internet connection go to the Web site www hp com support Ij5200 Go to www hp com support net_printing
72. IP CONFIGURE METHOD to configure the APPLETALK EIO card For the MANUAL option set the values for IP ADDRESS SUBNET MASK LOCAL GATEWAY and DLC LLC DEFAULT GATEWAY SECURE WEB IPX SPX Select whether the IPX SPX protocol stack in Novell NetWare networks for example is enabled or DIAGNOSTICS disabled RESET SECURITY APPLETALK Enable or disable an AppleTalk network LINK SPEED DLC LLC Select whether the DLC LLC protocol stack is enabled or disabled SECURE WEB Specify whether the embedded Web server accepts communications by using only secure HTTP HTTPS or by using both HTTP and HTTPS DIAGNOSTICS Use tests to help diagnose network hardware or TCP IP network connection problems RESET SECURITY Specify whether the current security settings on the print server are saved or reset to factory defaults LINK SPEED Select the network link speed and communications mode for the 10 100T print server To ensure proper communication the Jetdirect settings must match those of the network 38 Chapter 2 Control panel ENWW ENWW Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings such as Sleep mode Item Values Explanation RESTORE FACTORY There is no value to select Performs a simple reset and restores most of the factory SETTINGS default settings This item also clears the input buffer for the active I O CAUTION Restoring memory during a
73. LOW Troubleshooting flowchart 119 SYSTEM SETUP submenu on the CONFIGURE DEVICE menu at the printer control panel temporarily turn the CLEARABLE WARNINGS and AUTO CONTINUE settings off Then print the job again The print job is not Paper is not fed correctly There are print quality problems formatted correctly or is damaged e Check that you are e Make sure that the e Adjust the print resolution See Print Quality submenu using the correct printer driver See Printer drivers e Check the program settings See the program online Help e Try a different font e Downloaded resources might have been lost You might need to download them again paper is loaded correctly and that the e Check that REt is on See Print Quality submenu guides are not too tight or too loose against the Go to Troubleshooting print quality problems stack If you are having problems printing custom size paper see Printing on special media If pages are wrinkled or curled or if the image is skewed on the page see Troubleshooting print quality problems Step 5 Does the printer select the trays YES gt For other problems check the Contents the Index or the printer driver online Help nov The printer pulls paper from the wrong tray An optional tray is not working A message other than READY correctly appears on the printer control panel display
74. LaserJet 4 family of printers FASTRES 1200 Produces 1200 dpi print quality for fast high quality printing of business text and graphics PRORES 1200 Produces 1200 dpi print quality for fast high quality printing of line art and graphic images A NOTE Itis best to change the resolution in the program or printer driver Program and printer driver settings override control panel settings The default setting is FASTRES 1200 RET OFF LIGHT MEDIUM DARK Use the Resolution Enhancement technology REt setting to produce print with smooth angles curves and edges REt does not affect print quality if the print resolution is set to FastRes 1200 or ProRes 1200 All other print resolutions benefit from REt Ey NOTE Itis best to change the REt setting in the program or printer driver Program and printer driver settings override control panel settings The default setting is MEDIUM ECONOMODE ON Use EconoMode to use less toner per page Selecting ON extends the life of the toner supply and reduces the cost per page However it also reduces print quality The printed image is lighter but it is adequate for printing drafts or proofs a NOTE Itis best to turn EconoMode on or off in the program or printer driver Program and printer driver settings override control panel settings The default setting is OFF A CAUTION HP does not recommend full time use of EconoMode If EconoMo
75. NFIGURE DEVICE menu the next print job clears these messages Error messages Error messages communicate that some action must be performed such as adding paper or clearing a jam Some error messages are auto continuable If AUTO CONTINUE ON is set on the menus the printer will continue normal operation after an auto continuable error message appears for 10 seconds A NOTE Pressing any button during the 10 second auto continuable error message overrides the auto continue feature and the button function takes precedence For example pressing the Stop button pauses printing and offers the option to cancel the print job Critical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by turning the printer off and then on These messages are not affected by the AUTO CONTINUE setting If a critical error persists service is required ENWW Control panel message types 125 Control panel messages Control panel message Description Recommended action 10 32 YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press 10 XX YY SUPPLY MEMORY ERROR For help press A new non HP supply has been installed This message appears until an HP supply is installed or you press VW The printer cannot read or write to the print cartridge memory tag or the memory tag is missing If you believe you purchased an HP supply please g
76. NINE NNN 1 Not all printer features are available from all drivers or operating systems For Windows 2000 and Windows XP 32 bit and 64 bit download the PCL 5 driver from www hp com go j5200_software 3 For Windows XP 64 bit download the PCL 6 driver from www hp com go lj5200_ software The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons checkboxes and drop down lists that are in the printer driver Driver Autoconfiguration The HP LaserJet PCL 6 and PCL 5e drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation Some accessories that the Driver Autoconfiguration supports are the duplexing unit optional paper trays and dual inline memory modules DIMMs If the environment supports 8 Chapter 1 Printer basics ENWW ENWW bidirectional communication the installer presents Driver Autoconfiguration as an installable component by default for a typical installation and for a custom installation Update Now If you have modified the configuration of the HP LaserJet 5200 printer since installation the driver can be automatically updated with the new configuration in environments that support bidirectional communication Click the Update Now button to automatically reflect the new configuration in the driver EA NOTE The Update Now feature is no
77. OR alternates with For help press A jam has occurred inside the front door Press for help or See Clearing jams from the print cartridge area If the message persists after clearing all pages and exiting Help contact HP Support ENWW Control panel messages 127 Control panel message Description Recommended action 13 XX YY JAM INSIDE REAR DOOR alternates with A jam has occurred in the duplex reversing area A Press W to see step by step information 2 Open rear door and then remove all Clear jam then press 7 media found 3 Close the rear door 4 To exit press 2 13 XX YY JAM INSIDE REAR DOOR A jam has occurred in the rear door area 1 Press W to see step by step information alternates with 2 Pull the duplexer half way out of the For help press printer 3 Open the rear door and then remove the duplexer 4 Release the four tabs in the center of the black paper guide inside the lower rear door 5 Lower rear door completely and then remove all media found 6 Close the rear door The four tabs in the paper guide will automatically reattach to the door 7 Reinstall the duplexer 8 To exit press 13 XX YY JAM INSIDE TOP COVER A jam has occurred in the registration 1 Press the W to see step by step assembly area information alternates with 2 Open the top cover and then remove Remove print cartridge the print cartridge 3 Remove
78. Paper that can damage the printer In rare circumstances paper can damage the printer The following paper must be avoided to prevent possible damage to the printer e Donotuse paper with staples attached or paper from which staples were removed Staples can damage the printer and could void the warranty e Do not use transparencies that are designed for Inkjet printers or other low temperature printers or for monochrome printing Use only transparencies that are specified for use with HP LaserJet printers e Do not use photo paper that is intended for Inkjet printers e Do not use paper that is embossed or coated or any media that produces hazardous emissions or that melts misaligns or discolors when exposed to 190 C 374 F for 0 1 second Also do not use letterhead paper that is made with dyes or inks that cannot withstand that temperature To order HP LaserJet printing supplies see Ordering parts accessories and supplies 60 Chapter 4 Printing tasks ENWW Configuring output bins The printer has two output bins into which it places finished print jobs e Top face down output bin This it the default output bin at the top of the printer Print jobs exit the printer face down into this bin e Rear face up output bin Print jobs exit the printer face up into this bin at the rear of the printer EA NOTE You cannot use automatic duplex printing when printing to the rear output bin Printing to the top output
79. Press Menu to open the menus 2 Press to highlight CONFIGURE DEVICE and then press v 3 Press W to highlight SYSTEM SETUP and then press v 4 Press W to highlight SHOW ADDRESS and then press v ENWW Changing printer control panel configuration settings 41 5 6 Press A or to select the desired option and then press v Press Menu to exit the menu Tray behavior options Four user defined options are available for tray behavior USE REQUESTED TRAY Selecting EXCLUSIVELY ensures that the printer does not automatically select another tray when you indicate that a specific tray should be used Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty EXCLUSIVELY is the default setting MANUALLY FEED PROMPT If you select ALWAYS the default value the system always shows a prompt before pulling from the multipurpose tray If you select UNLESS LOADED the system displays the prompt only if the multipurpose tray is empty PS DEFER MEDIA This setting affects how non HP PostScript drivers behave with the printer You do not need to change this setting if you use the drivers that HP supplies If set to ENABLED non HP PostScript drivers use the same HP tray selection method as the HP drivers If set to DISABLED some non HP PostScript drivers use the PostScript tray selection method instead of the HP method SIZE TYPE PROMPT Use this item to control whether the tray configuration messag
80. Recycled pap r nu resanunei din ratini go E a ae leo ie eee alee 80 Printing and paper storage environment 0 ee eee ee eeeeee ee eeee eee eeeeeeeeeeeseeeeeeeseeeaaeeseeeeaeeeseeaeeeeseenaees 81 Printing on both sides duplexing ee ceeeeeeeeeeeeeeeeeee eee eeeeeeeeeteeeeeeeeseeeeeeeeeteeeaeeeeseeeeaeeeeseeeeaeeeseeaaeees 82 Paper orientation for printing on both sides ccccceccecceeeeeeeeeeeeeeeceneecaeeeeeeeeteeeeteeeneaes 82 Layout options for printing on both sides 02 eect ettee cette ttteee eee taeee eee teeeeeeeeneeeeeee 83 To print on both sides by using the built in duplexer o oo eect eee entte eee eeeneeeeeetaeeeeeeeaas 83 To print on both sides manually arsine aT E 84 Using features in the Windows printer driver eceeeececeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeaeeeeseeeaeeeseneaeess 85 Creating and USING QUICK SetS meire aa Ee AEA EEEE EE R 85 Using WASAK a EE EE E A aie et eee ade 86 RESIZING documents genia E E AATA 86 Setting a custom paper size from the printer driver cccccceceeeeeeeeeeeececceeeeeeeeteeeeeeeeeaead 86 Using different paper and printing COVEIS 0 ccceeeeeeeeeecneeceeeeeeeeeee eee eecaenaecaeeeeeeeeeeeeeeeees 87 Printing a blank first Page si 2 5 c6 secede eeceeeda ceccne seeiis neiii ee edeceth cul deccen es bdekoevd ebedi iaa 87 Printing multiple pages on one sheet Of paper 2 0 ececeeeeeeeeecee cee eeeeeeeeeeeceeetaeeeeeeeeeeeeteees
81. SAS A5 147 x211 mm 5 8x83in yf B5 JIS 183 x 257 mm 7 2 x 10 1 in Y 11x17 279 x 432mm 11x 17in f ENWW Selecting print media 15 16 S Postcard JIS 100 x 148 mm 3 94 x 5 83 in D Postcard JIS 148 x 200 mm 5 83 x 7 87 in Envelope 10 105 x 241 mm 4 13 x 9 5 in Envelope Monarch 98 x 191 mm 3 87 x 7 5 in Media size Dimensions Tray 1 Tray 2 Tray3 Automatic Manaul duplex duplex X w O oO Vo 7 y Meo aaO O A A v 8K ai mm 10 6 x V VA Y Va z wo MW WY WM y 8K mm 10 75 x V V VA Va i oo y v ed d 1k nam YM MY yoo y T oe v y Statement 140 x 216 mm 5 5x8 5 in f V VY 12x18 305 x 457mm 12x 18in f Y AG 1 05x m mm 4 14 x V VA a o y if B6 128 x 182mm 5 1x7 2in y vA V 4 V 4 Y Y Y Y Y Envelope C5 162 x 229 mm 6 38 x 9 in Envelope DL 110 x 220 mm 4 33 x 8 66 in Envelope B5 176 x 250 mm 6 93 x 9 84 in Custom Y 4 4 Y mm ne eee eee ee eee 1 Automatic two sided printing duplexing requires an HP LaserJet printer that is equipped with the optional duplexer For more information about automatic duplexing and manual duplexing see Printing on both sides duplexing Chapter 1 Printer basics ENWW ENWW For more information about using print media see Paper specifications Supported media types Media type Weight Tray 2 Tray 3 Automatic Manual duple
82. SE TRAY X lt TYPE gt lt SIZE gt trays The printer is offering a selection of 1 Use and to highlight a alternate media to use for the print job different size or type and then press v to select the size or type 2 Press to return to the previous size or type See Configuring trays for more information 140 Chapter 7 Problem solving ENWW Guidelines for using paper For best results make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper For a complete list of supported media see Supported media sizes The following problems with paper cause print quality deviations jamming or even damage to the printer Symptom Problem with paper Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield and with 4 to 6 moisture content Dropouts jamming curl The paper has been stored incorrectly The paper varies from side to side Store paper flat in its moisture proof wrapping Turn the paper over Excessive curl The paper is too moist has the wrong grain direction or is of short grain construction The paper
83. W ENWW 3 Grasp both sides of the media and slowly pull the media out of the printer There might be loose toner on the media Be careful not to spill it on yourself or into the printer EF NOTE If media is difficult to remove try opening the top cover and removing the print cartridge to release pressure on the media 4 Close the rear door The clips automatically return to their original positions when the rear door is closed 5 Open and close the top cover to clear the jam message If a jam message persists there is still media in the printer Look for media in other locations Clearing jams 149 Clearing jams from the optional duplexer 1 Remove the duplexer from the rear of the printer 150 Chapter7 Problem solving ENWW ENWW Reinstall the duplexer EA NOTE To prevent further jams make sure all tray covers are in place Solving repeated jams If jams occur frequently try the following actions Check all the jam locations A piece of media might be stuck somewhere in the printer Check that media is correctly loaded in the trays that the trays are correctly adjusted for the loaded media size and that the trays are not overfilled Check that all trays and paper handling accessories are completely inserted into the printer If a tray is open during a print job a jam might occur Check that all covers and doors are closed If a cover or door is open during a print job a jam migh
84. WW Installing printer memory 201 7 Press the DIMM straight into the slot and press firmly Make sure the locks on each side of the DIMM snap into place SE BLT A 202 Appendix E Working with memory and print server cards ENWW 9 To replace the right side panel line up the alignment arrows and slide the panel toward the front of the printer until it latches into place 11 Turn the printer on ENWW Installing printer memory 203 Installing CompactFlash cards Up to two CompactFlash cards can be installed to add fonts to the printer To install a CompactFlash card 1 After the configuration page has printed turn the printer off and disconnect the power cord 2 3 Remove the right side panel by sliding it towards the rear of the printer until the side slides from the printer 204 AppendixE Working with memory and print server cards ENWW 4 Open the access door by pulling on the metal tab 5 6 Hold the CompactFlash card by its edges and line up the grooves in the side of the card with the tabs in the CompactFlash card slot ENWW Installing CompactFlash cards 205 7 Slide the CompactFlash card into place 9 Toreplace the right side panel line up the alignment arrows and slide the panel toward the front of the printer until it latches into place 206 AppendixE Working with memory and print server cards ENWW 10 Reconnect the int
85. When used to describe a parallel interface the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port While the parallel interface provides backwards compatibility a USB or network connection is recommended to optimize performance 1 Parallel port 2 Parallel connector 50 Chapter 3 Input output I O configuration ENWW USB configuration The printer supports a Hi Speed USB 2 0 port The USB cable can be a maximum of 5 meters 15 feet long Connecting the USB cable Plug the USB cable into the printer Plug the other end of the USB cable into the computer 1 USB port 2 USB connector ENWW USB configuration 51 Network configuration You might need to configure certain network parameters on the printer You can configure these parameters from the printer control panel the embedded Web server or for most networks from the HP Web Jetadmin software A NOTE For more information about using the embedded Web server see Using the embedded Web server For a complete list of supported networks and for instructions on configuring network parameters from software see the HP Jetdirect Embedded Print Server Administrator s Guide The guide comes with printers in which an HP Jetdirect embedded print server is installed Manually configuring TCP IP parameters from the control panel Use manual configuration to set
86. Without print cartridge Table C 2 Printer dimensions with all doors and trays fully opened Printer model Height Depth Width HP LaserJet 5200 and 5200n 275 mm 10 8 in 980 mm 38 6 in 490 mm 19 3 in HP LaserJet 5200tn and 5200dtn 404 mm 15 9 in 1090 mm 42 9 in 490 mm 19 3 in Electrical specifications WARNING Power requirements are based on the country region where the printer is sold Do not convert operating voltages This can damage the printer and void the product warranty Table C 3 Power requirements Specification 110 volt models 220 volt models Power requirements 110 to 127 volts 10 220 to 240 volts 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Rated short term current 10 0 Amps 5 0 Amps Table C 4 Power consumption average in watts Printer model Printing Ready Sleep Off HP LaserJet 5200 625 W 11W 8 5 W 0 4 W HP LaserJet 5200n 625 W 11W 8 5 W 0 4 W HP LaserJet 5200tn 625 W 11W 8 5 W 0 4 W 182 AppendixC Specifications ENWW Table C 4 Power consumption average in watts continued Printer model Printing Ready Sleep Off HP LaserJet 5200dtn 625 W 11W 8 5 W 0 4W Values subject to change See www hp com support j5200 for current information Power numbers are the highest values measured using all standard voltages Default time from Ready mode to Sleep 30 minutes Heat dissipation in Ready mode 37 5 BTU hour Recovery time from Sle
87. a i N A E nace denen vant 161 White spots on black iieiisacinii ered nated e asain ate 162 Scattered NMOS errre iiaia aN Eaa AEAEE EEEREN AEAEE EENEN Ei 162 Bl rred Print ensinan a a aE a Aa a a 163 Random image repetition ssri airiai nriran a EAN EETA EEEN eesti 163 Troubleshooting network printing problems sssssssesssssrsssserrssssirrssttirnssstrnnsnttnnsnatennnstttnnanteennnnenennt 165 Troubleshooting common Windows problemS ssessesssssssisssssrrsssirrrsttirrssttnrnssttnrunstennnssttnnnnnenn nannten 166 Troubleshooting common Macintosh problemS sssssesssessirsssessrrsssttrrssttrrsssttruststttnnnstttnnnstttnnnnntnn nnt 167 Troubleshooting Linux problems sessiosta aeiia aiaa TAa 169 Troubleshooting common PostScript problems ccececceeeeeeeeceeceeeeeeeeeeeeececeaeeeeeeeeseeeetecseensenaeees 170 General PrODlSMS yesitis enina aaa cansneeMleduas manecanadgledapsaaduedaaaadane 170 Appendix A Supplies and accessories ENWW Ordering parts accessories ANd supplies 0 2 0 2 ccceeeeceeeee cee ceeeeeeeeeeeaecaeeeeeeeeeeseceaeeceeeeeeesecsecaeeeeeeeeess 172 Ordering directly fom FIP iviscccnevivteacneiesetceesseiuadesineteee AAEE AA 172 Ordering through service or support providers cccceceeceeeeeeeeeeeeceecaeeeeeeeeeeeeeteeesensanaeees 172 Ordering directly through the embedded Web server for printers that are connected t0 Anelwn a E A 172 To order directly through the embedded Web server for printers
88. aeeeeenaeeeeeeeaes 153 Image defect examples iciisscntticescenntesetiteast candies lake ainsi heeded ited 153 Light print partial Page eessen dunn deacdeosaunscdvecsune sadecsan ce Qed ebeanesedecetoees 155 Light print entre pago sic seedesveeorsecetencedeveenvesasinlidaaieieedanvinaneeewelinedeviniecasdiceeeaweieariatacaedce 155 SPECK crios acaaevassinaandubaacctecsrandauspiadveddrbanceud sasadacdgadencaccaad tendechaasdudeaaanachecsdeanencarsasarccseneaaes 155 Dropouts inaona a E E I N E 156 ONE Sirip ae a a EEEE EAE E E E Veneer 156 Gray background s ccesicectetissiesedeisiacienetinbicdeaisdacceedadeede is iadesteavideeete asl ecbiadeatneaeecoa aioe 157 Toner SIN GSN necra aaa odes ces caeb enced dec des sau dacst nai cdentesaie seve aa AEAEE 157 LOOSE TOMEN i i2icevvatines oe cet cede evisdaaee Se iN RE cee unas si ENEE vvianieee vi E NERA 158 Repeating detects ticsc cicneceasinintades ins rec de antidns AAE A annie ape dees nee 158 Repeating IMAG Cis joes oc dosent es ccudeusibeans saat eaeaeausGea deat sca sues weve beueee E T 159 MIstormed Characters viescccesesdsccseseeetccveiezeteraedrebuatecndsacceiteuanieenescnddexe iallare yas dadaeenieneridales 159 Page SKOW cennere laaaa dh NOE NOS 159 CUN OF WAVE aeania aa aa aaa ea aa aana eaa OD Wrinkles OF Greases ccceececccnceeeecccaeeeeeeccaneeeeseaeeneeecaneeneeenaneeedenaeeeeneaaaeenedeaaeeenenenaseenenes 160 Vertical white MGS ncnecccieni da E EEEE EO EEEE 161 Tre MACKS aacra ae
89. ages 87 89 92 covers 89 creased paper troubleshooting 160 crooked pages 159 curled paper troubleshooting custom size paper driver settings 86 printing on 76 settings 27 tray settings 29 tray specifications 15 customer support Linux 169 online iii repacking printer 160 179 D darkness setting 33 data transmission settings 38 date setting 34 133 DC controller errors 131 declaration of conformity 193 default gateway setting 53 default settings restoring 39 density settings 33 troubleshooting 155 Diagnostics menu 40 DIMMs accessing 6 adding 94 installing 199 part numbers 173 types available 198 unsupported errors 131 224 Index verifying installation 208 disk EIO slots 198 file directory printing 26 installing 211 removing 212 display control panel messages 21 disposal end of life 190 DLC LLC setting 38 54 documentation 2 dots troubleshooting double sided printing binding edge settings 29 layout options 83 loading paper 82 90 manual 84 paper sizes supported 82 Show Me How menu 24 troubleshooting 123 usage page 26 using duplexer 83 downloading software 8 dpi settings 32 draft quality printing 32 33 drivers included 4 Macintosh settings 89 Macintosh troubleshooting 167 operating systems supported 8 preconfiguration 9 presets Macintosh 89 quick sets Windows 85 Services tab 88 settings 10 41 59 Update Now 9 Windows settings 85 155 162 dropouts troubleshoo
90. all media found 4 Lift the metal flap and then remove any media remaining 5 Verify that the media size matches the tray settings and the dial on the tray 6 Reinstall the print cartridge and then close the top cover 7 To exit press 20 INSUFFICIENT MEMORY The printer has received more data from 1 Press to continue printing the computer than fits in available memory alternates with 33 ii EZ NOTE Data will be lost For help press 2 Reduce the complexity of the print job To continue press Y to avoid this error 3 Adding memory to the printer may allow printing of more complex pages 128 Chapter 7 Problem solving ENWW Control panel message Description Recommended action 21 PAGE TOO COMPLEX alternates with The page compression process is too slow for the printer Some data may be lost on the page i Press W to see step by step information 2 To print the job with some data loss To continue press V lt press to exit the message and then press V If data is lost simplify the page content to reduce its complexity 3 To exit press 2 22 EIO X BUFFER OVERFLOW For printers with an EIO device only 1 Press Y to continue printing alternates with The printer ElO card in slot X has 94 f overflowed its I O buffer during a busy state EZ NOTE Data will be lost To continue press v 2 Ifthe message persists contact HP Support 22
91. anamedesaamnantacend aaia a a aaa a d Printer SonWare sactes ise scacasautecds n a e aara ae iaaa Nea a EAE 8 Printer drivers ous sien sche ccts cntucaneh ecaceeaaisantcedeccawdendddavenciacees iaaa aaia a a REE aa Aa 8 Driver AUTOCONPQUIATION serscssissiessseniy erain iaaii NAE NEA 8 Update NOW nnani a a a a Eaa EAA RA E AEE 9 HP Driver Precontig uiration ereciscccncsnei iir Anin R 9 Additional drivers ccccccceeceeeeeeececeeeeeeeeeeeeececeaaaaeceeeeeeeeeeaacaaeaaeeeeeeeeseseseccuaeeeeeeeeeneeetensaees 9 Opening the printer drivers sisson aai EEA A AE EEEa 10 Software for Macintosh computers ecceceecececeeeeeeeeeeecaeeeeeeeeeeeesecencaeeeeeeeeeeseesnniaeeeeeees 10 Installing Macintosh printing system software for networks s es 11 Installing Macintosh printing system software for direct connections USB 12 To remove software from Macintosh operating systems 0 eceeeeeeeeeeeeeeeeees 12 SoftWare for METWOMKS scceiesniailetaasshdd desma denasasadcdessaedesdeasanazadansancalenbaacdebonatdusdanandedemasandacanandtess 12 AIP Web JetaGimitts cic cans cccvectsnacecucatenscdecarandeaneasnacavcedvaadedcaanaacudadoaceasdeuaagenacaaaacaneees 12 UNDE aarne suse eddeadiu vehivada wise dudes vel dante Reehaatiaaeenaaaaee lace ete ase ani 13 UHI SS aide ces eth A E E A N ei ea atic ede aie 13 HP Easy Printer Care software ccceceeeeeeceeeeeeeeeeeeeeeeseeeeeeeesenaeeeeseenaeeeseeeaaees 13 Embedded Web s
92. aper clipped margins 170 letter paper override A4 settings 29 letterhead fuser modes 32 printing on 70 light print setting toner density 33 troubleshooting 155 lights control panel 21 lighweight paper printing on 78 line spacing setting default 30 lines troubleshooting 156 161 162 Linux drivers 9 169 load tray message 135 loading custom size media 76 envelopes in tray 1 72 labels 73 paper for duplexing 82 preprinted paper 70 rotated media 74 Show Me How menu 24 transparencies 74 tray 1 63 tray 2 65 tray 3 67 unexpected size or type errors 130 locked menus 133 loose toner troubleshooting 158 low toner 36 45 LPT error messages 166 37 47 226 Index M Macintosh AppleTalk settings 38 driver settings 89 drivers supported 8 drivers troubleshooting 167 HP Printer Utility 105 installing printing system for direct connections 12 installing printing system for networks 11 problems troubleshooting 167 removing software 12 software 10 support iv USB card troubleshooting 168 maintenance agreements 179 manual feed messages 135 settings 30 34 42 manuals 2 margins custom sized media 76 envelopes 71 185 full bleed images printing 76 legal paper troubleshooting 170 PCL commands 217 settings 31 material restrictions 190 Material Safety Data Sheet MSDS 191 media A4 settings 29 30 colored paper 79 curl troubleshooting 122 curled 160 custom size 29 76 86 default size setting 29 document size s
93. ar signal The wrong driver was selected in the software Disconnect the printer from the network and use a parallel or USB cable to attach it directly to a computer Print a job that you know works Check the software printer selection menu to make sure that an HP LaserJet 5200 printer is selected The software program is malfunctioning Try printing a job from another program The printer does not respond when you select Print in the software Cause Solution The printer is out of media Add media The printer might be in the manual feed mode Change the printer from manual feed mode The cable between the computer and the printer is not connected correctly Disconnect and reconnect the cable The printer cable is defective If possible attach the cable to another computer and print a job that you know works You might also try using a different cable The wrong printer was selected in the software Check the software printer selection menu to make sure that an HP LaserJet 5200 printer is selected The printer might have a jam Clear any jams paying careful attention to the duplexer area if your model has a duplexer See Clearing jams The software for the printer is not configured for the printer port Check the software printer selection menu to make sure that it is using the correct port If the computer has more than one port make sure that the printer is a
94. ard in the EIO slot has broken 1 Press Y to continue printing Ey NOTE Data will be lost 2 Ifthe message persists contact HP Support 40 EMBEDDED 1 0 BAD TRANSMISSION alternates with To continue press The connection with the HP Jetdirect embedded print server has broken Press Y to continue printing 41 3 UNEXPECTED SIZE IN TRAY X alternates with LOAD TRAY X lt TYPE gt lt SIZE gt Media is loaded that is longer or shorter in the feed direction than the size configured for the tray 1 Press Y to print from a different tray 2 To print from the current tray load the tray with the size and type indicated Ensure that all trays are configured correctly before printing again See Configuring trays for more information 41 5 UNEXPECTED TYPE IN TRAY X alternates with LOAD TRAY X lt TYPE gt lt SIZE gt The printer senses a different media type than what is configured in the tray 1 Press Y to print from a different tray 2 To print from the current tray load the tray with the size and type indicated Ensure that all trays are configured correctly before printing again See Configuring trays for more information 41 X ERROR alternates with To continue press Y A printer error has occurred 1 Press to continue or press for more information 2 Ifthe message persists after exiting help turn the printer off and then on 3 Ifthe message per
95. are upgrade errors 134 138 first page blank 87 jams troubleshooting 122 use different paper 87 89 92 Flip Pages Up binding option 83 fonts Courier 30 EPS files troubleshooting 168 included 4 list printing 26 97 PCL commands 215 218 permanent resources 209 settings 30 troubleshooting fraud hotline 109 full bleed images 76 fuser errors 130 install message modes 32 warranty 178 170 134 G gateway setting default 53 General Protection FaultException OE 166 glossary 221 glossy paper printing on 79 gray background troubleshooting 157 guides printer information 2 H heavy paper fuser modes 32 printing on 79 held jobs deleting 93 printing 93 ENWW Retrieve Job control panel menu 25 settings 34 help Show Me How menu 24 HP Customer Care iii HP Driver Preconfiguration 9 HP Easy Printer Care software 13 103 HP fraud hotline 109 HP Instant Support Professional Edition ISPE iii HP Jetdirect print server configuring 55 errors 132 installing 211 models including 3 partnumbers 173 removing 212 settings 38 HP LaserJet Tough paper 79 HP media ordering 174 HP Printer Utility Macintosh 11 105 HP SupportPack 180 HP Web Jetadmin 12 102 HP Authorized Dealers iii HP GL 2 commands 213 HP UX software 13 humidity specifications 183 troubleshooting 153 l I O buffer overflow errors I O menu 38 Illegal Operation errors 166 image defects troubleshooting 153 image reptition troubleshooting 1
96. ark it so that you can return to it quickly in the future 2 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Networking tab Click the tab that you want to view See the following section for more information about each tab Embedded Web server sections Tab or section Options Information tab e Device Status Shows the printer status and shows the life remaining of HP supplies with 0 indicating that a supply is empty The page also shows the Provides printer status and type and size of print paper set for each tray To change the default settings click configuration information Change Settings e Configuration Page Shows the information found on the printer configuration page e Supplies Status Shows the life remaining of HP supplies with O percent indicating that a supply is empty This page also provides supplies part numbers To order new supplies click Order Supplies in the Other Links area on the left side of the window e Event log Shows a list of all printer events and errors e Usage page Shows a summary of the number of pages the printer has printed grouped by size and type e Device Information Shows the printer network name address and model information To change these entries click Device Information on the Settings tab e Control Panel Shows messages from the printer control panel such as Ready
97. at are specified in the HP LaserJet Printer Family Print Media Specification Guide See HP Customer Care to order the HP LaserJet Printer Family Print Media Specification Guide To download a copy of the guide go to www hp com support j5200 Select Manuals It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family Print Media Specification Guide and still not print satisfactorily This can result from abnormal characteristics of the printing environment or other variables over which HP has no control for example extremes in temperature and humidity Hewlett Packard Company recommends testing any paper before buying it in large quantities CAUTION Using paper that does not conform to the specifications listed here or in the print media guide can cause problems that require service This service is not covered by the Hewlett Packard warranty or service agreements Paper to avoid The printer can handle many types of paper Using paper that does not meet specifications will cause lower print quality and increase the chance of jams e Do not use paper that is too rough e Donotuse paper other than standard 3 hole punched paper that contains cutouts or perforations e Do not use multipart forms e Do not use paper that has already been printed on or that has been fed through a photocopier e Do not use paper that contains a watermark if you are printing solid patterns
98. ating environment specifications Print quality problems associated with jams Make sure that all sheets are cleared from the paper path See Jam recovery e Ifthe printer recently jammed print two to three pages to clean the printer e __ If the sheets do not pass through the fuser and cause image defects on subsequent documents print three pages to clean the printer If the problem persists print and process a cleaning page See Cleaning the printer Image defect examples Use the examples in this image defect table to determine which print quality problem you are experiencing and then see the corresponding reference pages to troubleshoot These examples identify the most common print quality problems If you still have problems after trying the suggested remedies contact HP Customer Support See HP Customer Care Troubleshooting print quality problems 153 154 Chapter 7 AaebCc AaBbCc AaBo Aa gt Cc AaBbCc AaBb Aa gt Cc AABOCE AaQBbCc Aa gt Cc AQBbCC AQBoCc Aa gt Cc AGBbCe AQBoCc See Light print partial See Light print entire See Specks See Specks See Dropouts page page AabbCc AdBkt gt AaBbCc AaBbUc AaBboCc AdBb gt AaBbCc AaBhec AaBbCc AciBkt gt AaBboCc AaB CC AaBoCc a Acd BT AaBbCc AaBkhCc AQBdCc AciBky gt AaBbCc AaBbCc S
99. ay is set to a custom size X DIMENSION UNIT OF MEASURE Use this option to select the unit of measure INCHES or MILLIMETERS to use when you set Y DIMENSION custom paper sizes for the specified tray X DIMENSION Use this item to set the measurement of the width of the paper measurement from side to side in the tray The options are 3 0 to 12 28 INCHES or 76 to 312 MM Y DIMENSION Use this item to set the measurement of the length of the paper measurement from front to back in the tray The options are 5 0 to 18 5 INCHES or 127 to 470 MM After the Y DIMENSION value is selected a summary screen appears This screen contains feedback that summarizes all ENWW Paper Handling menu 27 Item Values Explanation of the information that was specified on the previous three screens such as TRAY 1 SIZE 8 x 16 INCHES Setting saved 28 Chapter 2 Control panel ENWW Configure Device menu This menu contains administrative functions The CONFIGURE DEVICE menu allows the user to change the default printing settings adjust the print quality and change the system configuration and I O options Printing submenu Some items on this menu are available in the program or printer driver if the appropriate driver is installed Program and printer driver settings override control panel settings In general it is better to change these settings in the printer driver if applicable Item Values Explanation COPIES DEF
100. ays use the rear output bin Never print on the same sheet of labels more than once or print on a partial sheet of labels Label construction When selecting labels consider the quality of each component e Adhesives The adhesive material should be stable at 200 C 392 F which is the printer fusing temperature e Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams e Curl Prior to printing labels must lie flat with no more than 13 mm 0 5 in of curl in any direction e Condition Do not use labels with wrinkles bubbles or other indications of separation For more information see Printing on labels A NOTE Choose labels in the printer driver see Printer drivers Transparencies Transparencies used in the printer must be able to withstand 200 C 392 F which is the printer fusing temperature CAUTION To avoid damaging the printer use only transparencies recommended for use in HP LaserJet printers such as HP brand transparencies For ordering information see Part numbers For more information see Printing on transparencies EY NOTE Choose transparencies in the printer driver see Printer drivers 186 AppendixC Specifications ENWW D Regulatory information ENWW This section contains the following regulatory information FCC regulations Environmental product stewardship progra
101. b is not PIN protected the printer deletes the job If prompted provide a PIN by pressing or W to change the number Press after you have specified each number of the four digit PIN The printer deletes the job after you set the fourth PIN digit and press v Managing stored jobs 93 Managing memory The printer supports up to 512 MB of memory You can add additional memory by installing a dual inline memory module DIMM in the DIMM slot which accepts 32 48 64 128 256 or 512 MB of RAM For information about installing memory see Working with memory and print server cards The printer uses 100 pin 133 MHz DDR memory modules Extended data output EDO DIMMs are not supported 297 sis Z NOTE If memory problems occur when you are printing complex graphics you can make more memory available by removing downloaded fonts style sheets and macros from printer memory Reducing the complexity of a print job from within a program can help avoid memory problems NOTE Be sure to update the printer configuration in the printer driver after adding memory See Enabling memory for Windows 94 Chapter 4 Printing tasks ENWW 5 ENWW Managing the printer This chapter describes how to manage the printer Using printer information pages Configuring e mail alerts Using the embedded Web server Using HP Web Jetadmin software Using the HP Easy Printer Care software Using the HP Printer Utilit
102. ber s Boise Idaho USA August 16 2005 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 193 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian DOC
103. characters AaBbCc AaBbCc AABLbLCo AABLbLCo AaBbCc AaBbCc 1 Print a few more pages to see if the problem corrects itself 2 Make sure that the environmental specifications for the printer are being met See Operating environment Page skew 1 Print a few more pages to see if the problem corrects itself 2 Verify that no torn pieces of media are inside the printer Make sure that media is loaded correctly and that all adjustments have been made See Configuring trays Make sure that the guides in the tray are not too tight or too loose against the media ENWW Troubleshooting print quality problems 159 4 Turn over the stack in the tray Also try rotating the stack 180 5 Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications 6 Make sure that the environmental specifications for the printer are being met See Operating environment Curl or wave 1 Turn over the stack in the tray Also try rotating the stack 180 2 Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications 3 Make sure that the environmental specifications for the printer are being met See Operating environment 4 Try printing to a different output bin 5 If media is lightweight and smooth open the CONFIGURE DEVICE menu at the printer control panel On the PRINT QUALITY submen
104. cts if the print cartridge is empty CONTINUE STOP The printer stops printing until you replace the print cartridge CONTINUE The printer continues to print and the REPLACE CARTRIDGE message appears until you replace the print cartridge HP does not guarantee print quality if you select CONTINUE after a REPLACE CARTRIDGE condition Replace the print cartridge as soon as possible to ensure good print quality If the end of drum life is reached the printer stops regardless of the CARTRIDGE OUT setting The default setting is CONTINUE JAM RECOVERY AUTO Determines how the printer behaves if a jam occurs OFF AUTO The printer automatically selects the best mode for printer jam recovery usually ON ON OFF The printer does not reprint pages following a jam Printing performance might be increased with this setting ON The printer automatically reprints pages after a jam is cleared The default setting is AUTO RAM DISK AUTO Determines how the RAM disk is configured OFF AUTO Allows the printer to determine the optimal RAM disk size based on the amount of available memory OFF The RAM is disabled 36 Chapter 2 Control panel ENWW Item Values Explanation EA NOTE If you change the setting from OFF to AUTO the printer automatically reinitializes when it becomes idle The default setting is AUTO LANGUAGE ENGLISH Selects the language for the messages that appear on the printer control panel displa
105. d Size Printing on glossy paper In either the software program or the driver select Glossy as the media type or print from a tray that is configured for glossy paper e Select Glossy for media weights up to 120 g m 32 lb bond Select Heavy Glossy for media weights up to 163 g m 43 lb bond Select Extra Heavy Glossy for media weights up to 220 g m 58 lb bond Because this affects all print jobs it is important to return the printer to its original settings once the job has printed Colored paper Colored paper should be of the same high quality as white xerographic paper Pigments used must be able to withstand the printer s fusing temperature of 190 C 374 F for 0 1 second without deterioration Do not use paper that has a colored coating that was added after the paper was produced Heavy paper Any tray will print most heavy media that does not exceed 120 g m 32 Ib bond Use cardstock 135 to 220 g m 36 to 58 lb bond only in tray 1 In either the software program or the printer driver select Heavy 106 to 163 g m 28 to 43 Ib bond or Cardstock 135 to 220 g m 36 to 58 Ib bond as the media type or print from a tray that is configured for heavy paper Because this setting affects all print jobs it is important to return the printer to its original settings after the job has printed A CAUTION In general do not use paper that is heavier than the media specification recommended for this print
106. d Web server provides an interface to the printer that anyone who has a network connected computer and a standard Web browser can use No special software is installed or configured but you must have a supported Web browser on your computer To gain access to the embedded Web server type the IP address for the printer in the address line of the browser To find the IP address print a configuration page For more information about printing a configuration page see Using printer information pages For a complete explanation of the features and functionality of the embedded Web server see Using the embedded Web server ENWW Printer software 13 Other components and utilities Windows Macintosh OS e Software installer automates the printing system e PostScript Printer Description files PPDs use with installation the Apple PostScript drivers that come with the Mac OS e Online Web registration e The HP Printer Utility change printer settings view status and set up printer event notification from a Mac This utility is supported for Mac OS X V10 2 and later 14 Chapter 1 Printer basics ENWW Selecting print media This printer accepts a variety of media such as cut sheet paper including up to 100 recycled fiber content paper envelopes labels transparencies and custom size paper Properties such as weight composition grain and moisture content are important factors that affect printer performance and outpu
107. d disk or other plug in item for HP printers Emulated PostScript Software that emulates Adobe PostScript a programming language that describes the appearance of the printed page This printer language appears as PS in many menus firmware Programming instructions that are stored in a read only memory unit inside the printer font A complete set of letters numerals and symbols in a typeface fuser The assembly that uses heat to fuse the toner onto the print media grayscale Various shades of gray halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous tone image such as a photograph HP Easy Printer Care software Software that provides the ability to track and maintain printers from your computer desktop HP Jetdirect An HP product for network printing HP Web Jetadmin An HP trademarked Web based printer control software that you can use on a computer to manage any peripheral that is connected to an HP Jetdirect print server ENWW Glossary 221 I O Abbreviation for input output refers to computer port settings IP address The unique number assigned to a computer device that is connected to a network IPX SPX Abbreviation for internetwork packet exchange sequenced packet exchange media The paper labels transparencies or other material on which the printer prints the image memory tag A memory partition that has a specific address monochrome Black and white Devoid of color
108. d then the printer returns to the Ready state 8 Down W button e Navigates to the next item in the list or decreases the value of numeric items 9 Select Y7 button e Clears an error condition when the condition is clearable e Saves the selected value for an item e Performs the action that is associated with the item that is highlighted on the control panel display 10 Back button e Backs up one level in the menu tree or backs up one numeric entry Closes menus if held down for more than 1 second 11 Up button e Navigates to the previous item in the list or increases the value of numeric items 22 Chapter 2 Control panel ENWW Using the control panel menus To gain access to the control panel menus complete the steps below To use the menus 1 Press Menu 2 Press or to navigate the listings 3 Press v to select the appropriate option 4 Press to return to the previous level 5 Press Menu to exit the menu 6 Press to see additional information about a menu The following are the main menus Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE ENWW Using the control panel menus 23 Show Me How menu Each choice in the SHOW ME HOW menu prints a page that provides more information Item Explanation CLEAR JAMS Prints a page that shows how to clear media jams LOAD TRAYS Prints a pa
109. dananaaaecacestacugecadandanaldaasnanddcassadi deanna lenseasudladanasheaaenaaauadanandenes 179 Extended warranty eeecceeeeeceeeeeeeeeeeeeee eee eeceneeeeseeaeeeetenaaeeeeseeaeeeesestasteeseesateeesssaatee LOO Appendix C Specifications PhysiGall Sp citiCAt Ons nin sence ceuasieh sates ea chews savca yy caaveuns sat een gearsal nei seesudhivdeysieee deggie auaueeasncee wees 182 Electrical sp cificati nS sasssccesiseseenunasancredsedancdecsisaacdedussansiessenancaidarannceenegacdaaheamarecesesnduacenanncendsamaanean 182 AGOUSTIC GMISSIONS sissioni aa a a aaia a aa a sina Gadandecdeteasadsed OD Operating environment anian RA aE ARKANA AEO Paper specifications 2 0 2 0 22 ccceceeceeeceee cee eeeeeteeee ee aeee cee ee essa eaeaanaeceeeeeeeesgqaaeaecaeeeeeeesgdeneaaeaeeeeeeeeeeeeeieees 184 Envelopes ennan ean a n a a weet fader A EA E ain nneeaa 184 Envelopes with double side seams cccccceceeeeeeeeeeeeeeeeeesaeeeeeeeeeeeeeeeeneees 185 Envelopes with adhesive strips or flaps c eccceceeeeeeeeeeeeeeenecaeeeeeeeeeeneees 185 Envelope Marin cceceeceeee scene cece tennessee eae an AAA Anena EEEa 185 Envelope Storage eerren cauecias eracear sistas Gavin ae ovis Aaieeeew tac 185 Labels serioena aaa eaaa a aa a ea aaa aia a 186 Label COnstrUCt ON sessirnir eiia aaia aaa Taada 186 TRANS PALE Cle mannes ae a a aa aaa a E ae AEA 186 Appendix D Regulatory information FCG PEQUITONS cecresacraiiiidi n
110. dded Web server is automatically available You can open the embedded Web server from Windows 95 and later To use the embedded Web server you must have Microsoft Internet Explorer 4 and later or Netscape Navigator 4 and later The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based or AppleTalk printer connections You do not need Internet access to open and use the embedded Web server Opening the embedded Web server 1 In a supported Web browser on your computer type the IP address for the printer To find the IP address print a configuration page For more information about printing a configuration page see Using printer information pages A NOTE After you open the URL you can bookmark it so that you can return to it quickly in the future The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Networking tab Click the tab that you want to view See the following sections for more information about each tab Using the embedded Web server 99 To access the embedded Web server by using a network connection 1 In a supported Web browser on your computer type the IP address for the printer in the address URL field To find the IP address print a configuration page See Using printer information pages E4 NOTE After you open the URL you can bookm
111. de is used full time the toner supply might outlast the mechanical parts in the print cartridge TONER DENSITY 1to5 Lighten or darken the print on the page by setting the toner density Select a setting ranging from 1 light to 5 dark The default setting of 3 usually produces the best results CREATE CLEANING PAGE There is no value to select Press VY to print a cleaning page for cleaning toner from the fuser Follow the instructions on the cleaning page For more information see Cleaning the printer PROCESS CLEANING There is no value to select PAGE This item is available only after a cleaning page has been created Follow the instructions that are printed on the cleaning page The cleaning process might take up to 2 5 minutes ENWW Configure Device menu 33 System Setup submenu Items on this menu affect printer behavior Configure the printer according to your printing needs Item Values Explanation DATE TIME DATE Sets the date and time settings DATE FORMAT TIME TIME FORMAT JOB STORAGE LIMIT 1 to 100 Specifies the number of quick copy jobs that can be stored on the printer The default setting is 32 JOB HELD TIMEOUT OFF Sets the amount of time that held jobs are kept before being automatically deleted from the queue 1 HOUR The default setting is OFF 4 HOURS 1 DAY 1 WEEK SHOW ADDRESS AUTO Defines whether or not the printer address will be shown on the display if the d
112. ded Web server you must connect before you can visit these Web sites Connecting might require that you close the embedded Web server and reopen it Using the embedded Web server 101 Using HP Web Jetadmin software HP Web Jetadmin is a Web based software solution for remotely installing monitoring and troubleshooting network connected peripherals The intuitive browser interface simplifies cross platform management of a wide range of devices including HP and non HP printers Management is proactive allowing network administrators the ability to resolve printer issues before users are affected Download this free enhanced management software at www hp com go webjetadmin_software To obtain plug ins to HP Web Jetadmin click plug ins and then click the download link that is next to the name of the plug in that you want The HP Web Jetadmin software can automatically notify you when new plug ins are available On the Product Update page follow the directions to automatically connect to the HP Web site If installed on a host server HP Web Jetadmin is available to any client through a supported Web browser such as Microsoft Internet Explorer 6 0 for Windows or Netscape Navigator 7 1 for Linux Browse to the HP Web Jetadmin host EY NOTE Browsers must be Java enabled Browsing from an Apple PC is not supported 102 Chapter5 Managing the printer ENWW Using the HP Easy Printer Care software ENWW The HP Easy Pr
113. e Non U S returns Non U S customers should visit the www hp com recycle Web site for further information regarding availability of the HP Supplies Returns and Recycling Program Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Specification Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following HP LaserJet 5200 printer Carbon monofluoride lithium battery BR1632 Weight 1 5 g 190 AppendixD Regulatory information ENWW ENWW HP LaserJet 5200 printer Location On formatter board User removable No Batterij niet weggooien maar inleveren als KCA X Fe SS th as SU For recycling information you can go to www hp com recycle or contact your local authorities or the Electronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated co
114. e and its corresponding prompts are shown whenever a tray is opened and closed These prompts instruct you to change the type or size if the tray is configured for a different type or size than is loaded in the tray To set Use Requested Tray 1 2 3 4 5 6 7 Press Menu to open the menus Press W to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v Press to highlight TRAY BEHAVIOR and then press v Press v to select USE REQUESTED TRAY Press amp or W to select EXCLUSIVELY or FIRST and then press v Press Menu to exit the menu To set Manually Feed Prompt 1 2 3 4 5 6 T Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v Press to highlight TRAY BEHAVIOR and then press v Press W to highlight MANUALLY FEED PROMPT and then press v Press A or W to select ALWAYS or UNLESS LOADED and then press v Press Menu to exit the menu 42 Chapter 2 Control panel ENWW ENWW To set the printer default for PS Defer Media 1 Press Menu to open the menus Press V to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight TRAY BEHAVIOR and then press v 5 Press v to select PS DEFER MEDIA 6 Press or W to select ENABLED or DISABLED and then press v 7 Press Menu to exit
115. e envelope To minimize curl and wrinkling always print envelopes to the rear output bin The printer might print at a slower speed when printing envelopes In addition printing performance depends on the construction of the envelope Always test a few sample envelopes before purchasing a large quantity For envelope specifications see Paper specifications WARNING Never use envelopes that contain coated linings exposed self stick adhesives or other synthetic materials These items can emit noxious fumes VAN CAUTION Envelopes that have clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severely damage the printer To avoid jams and possible printer damage never try to print on both sides of an envelope Before you load envelopes make sure that they are flat and not damaged or stuck together Do not use envelopes that contain pressure sensitive adhesive ENWW Printing on special media 71 To load envelopes in tray 1 Many types of envelopes can be printed from tray 1 Up to 10 can be stacked in the tray 1 Open tray 1 and pull out the tray extension If the envelopes are longer than 229 mm 9 in flip open the smaller tray extension 2 Open the rear output bin and pull out the tray extension This can reduce envelope curl and wrinkling 3 Slide the width guides on tray 1 outward to a position that is slightly wider than the envelopes 72 Chapter 4 Pr
116. e memory disk is being cleaned This process might take up to an hour During this time no jobs can be printed Do not turn off the printer Wait for the process to complete The printer automatically restarts at the end of the cleaning process Cleaning Clearing event log The printer is processing the cleaning page This message appears while the event log is cleared The printer then returns to the SERVICE menu No action necessary No action necessary ENWW Control panel messages 133 Control panel message Description Recommended action Clearing paper path The printer jammed or detected misplaced media The printer is attempting to eject these pages automatically No action necessary CLOSE TOP COVER AND FRONT DOOR The top cover and front door need to be closed Close the top cover and front door CODE CRC ERROR An error has occurred during a firmware upgrade 1 Reinstall the firmware 2 Ifthe problem persists contact HP Support Creating CLEANING PAGE The printer is generating a cleaning page The printer returns to the Ready state after the cleaning page is printed 1 Load the cleaning page into tray 1 2 Press Menu 3 Select PRINT QUALITY and then press Vv 4 Select PROCESS CLEANING PAGE and then press v DATA RECEIVED alternates with Ready The printer received data and is waiting for a form feed When the printer receives
117. e printer first in tray 1 You must print the second side from tray 1 If prompted press the appropriate control panel button to continue Using features in the Macintosh printer driver 91 Managing special printing situations Printing a different first page Use the following procedure to print the first page of a document on a different media type than the remainder of the document For example you can print the first page of a document on letterhead paper and the remainder on plain paper 1 From your software program or printer driver specify a tray for the first page and another tray for the remaining pages 2 Load the special media into the tray that you specified in step 1 3 Load the media for the remaining pages of the document into another tray 4 Print the document You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type Stopping a print request You can stop a print request by using the printer control panel or using your software program For instructions on how to stop a print request from a computer on a network see the online Help for the specific network software Ey NOTE It can take some time for all printing to clear after you have canceled a print job To stop the current print job from the printer control panel 1 Press Stop on the printer con
118. e program many of the printer features are available from the printer driver For complete information about the features that are available in the printer driver see the printer driver Help The following features are described in this section e Creating and using presets e Printing a cover page e Printing multiple pages on one sheet of paper Printing on both sides of the paper e E NOTE Settings in the printer driver and software program generally override control panel settings Software program settings generally override printer driver settings Creating and using presets Use presets to save the current printer driver settings for reuse To create a preset 1 Open the printer driver see Gaining access to printer driver settings 2 Select the print settings 3 Inthe Presets box click Save As and type a name for the preset 4 Click OK To use presets 1 Open the printer driver see Gaining access to printer driver settings 2 Inthe Presets menu select the preset that you want to use Ee NOTE To use printer driver default settings select the Standard preset Printing a cover page You can print a separate cover page for your document that includes a message such as Confidential 1 Open the printer driver see Gaining access to printer driver settings 2 On the Cover Page or Paper Quality pop up menu select whether to print the cover page Before Document
119. e received your print job Check the printer name IP address or Rendezvous host name by printing a configuration page See Using printer information pages Verify that the name IP address or Rendezvous host name on the configuration page matches the printer name IP address or Rendezvous host name in the Print Center An encapsulated PostScript EPS file does not print with the correct fonts Cause Solution This problem occurs with some programs e Try downloading the fonts that are contained in the EPS file to the printer before printing e Send the file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB printers is not installed When adding a third party USB card you might need the Apple USB Adapter Card Support software The most current version of this software is available from the Apple Web site Problem solving ENWW When connected with a USB cable the printer does not appear in the Macintosh Print Center after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component e Check that your Macintosh supports USB e Verify that your Macintosh operating system is Mac OS X V10 1 or later e Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting e Ch
120. e the form of e mail messages to the e mail account s that you specify You can configure the following e The printer s you want to monitor e The alerts you want to receive for example alerts for paper jams paper out supplies status and cover open e The e mail account s to which the alerts should be forwarded Software Information location HP Web Jetadmin See Using HP Web Jetadmin software for general information about HP Web Jetadmin See the HP Web Jetadmin Help system for details about alerts and how to set them up Embedded Web server See Using the embedded Web server for general information about the embedded Web server See the embedded Web server Help system for details about alerts and how to set them up 98 Chapter 5 Managing the printer ENWW Using the embedded Web server ENWW NOTE When the printer is directly connected to a computer use the HP Easy Printer Care software to view the printer status View printer control status information Set the type of paper loaded in each tray Determine the remaining life on all supplies and order new ones View and change tray configurations View and change the printer control panel menu configuration View and print internal pages Receive notification of printer and supplies events View and change network configuration View support content that is specific to the current state of the printer When the printer is connected to the network the embe
121. e up with the bottom edge feeding into the printer first e For all other trays load the letterhead paper face down with the top edge at the back of the tray Open the printer driver see Gaining access to printer driver settings Open the Layout pop up menu 90 Chapter 4 Printing tasks ENWW ENWW 4 5 Next to Two Sided Printing select either Long Edge Binding or Short Edge Binding Click Print To print on both sides manually q Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper face up with the bottom edge feeding into the printer first e For all other trays load the letterhead paper face down with the top edge at the back of the tray VAN CAUTION To avoid jams do not load paper that is heavier than 105 g m 28 Ib bond Open the printer driver see Gaining access to printer driver settings On the Finishing pop up menu select the Manual Duplex option A NOTE Ifthe Manual Duplex option is not enabled select Manually Print on 2nd Side Click Print Follow the instructions in the pop up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half Go to the printer and remove any blank paper that is in tray 1 Insert the printed stack face up with the bottom edge feeding into th
122. eam carton Q2397A Asia Pacific countries regions documents A4 210 x 297 mm 250 sheet ream 5 CHP412 Europe ream carton Specifications 98 bright 32 Ib 75 g a as B 759 A4 210 x 297 mm 500 sheet ream 5 CHP410 Europe i ream carton A4 210 x 297 mm 160 g m CHP413 Europe 500 sheet ream 5 ream carton HP LaserJet paper Letter 8 5 x 11 in 500 sheets ream HPJ1124 North America 10 ream carton For use with HP LaserJet printers This is good for letterhead high value Legal 8 5 x 14 in 500 sheets ream HPJ1424 North America memos legal documents direct mail and correspondence Specifications 96 bright 24 Ib 90 g m 10 ream carton Letter 220 x 280 mm 500 sheets ream 5 ream carton Q2398A Asia Pacific countries regions A4 210 x 297 mm 500 sheets ream 5 ream carton Q2400A Asia Pacific countries regions A4 210 x 297 mm 500 sheets ream CHP310 Europe 174 AppendixA Supplies and accessories ENWW Item Description Part number HP Printing paper For use with HP LaserJet and inkjet printers This has been created especially for small and home offices It is heavier and brighter than copier paper Specifications 92 bright 22 Ib HP Multipurpose paper For use with all office equipment laser and inkjet printers copiers and fax machines This has been created for businesses that want one paper for all their office needs It is brighter a
123. ear press Y The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory 1 Printing can continue 2 To remove this message from the display press Y 3 If the message reappears there might be a problem with the software program RAM DISK FILE SYSTEM IS FULL alternates with Ready To clear press The printer received a PJL file system command to store something on the file system but the file system is full 1 Use HP Web Jetadmin software to delete files from the RAM disk memory and try again 2 To remove this message from the display press v See HP Web Jetadmin for more information ENWW Control panel messages 137 Control panel message Description Recommended action RAM DISK IS WRITE PROTECTED alternates with Ready To clear press Y The file system is protected and no new files can be written to it 1 To enable writing to the RAM disk memory use HP Web Jetadmin to turn off write protection 2 To remove this message from the display press v See HP Web Jetadmin for more information RAM DISK X Initializing alternates with DO NOT POWER OFF The new RAM disk installed in slot X is initializing No action necessary Receiving upgrade A firmware upgrade is in progress Do not turn the printer off until the printer returns to Ready Req
124. ears for jobs that were assigned a PIN in the printer driver You must enter the PIN to delete the job ALL PRIVATE JOBS Appears if two or more private jobs are stored in the printer Selecting this item prints all of the private jobs that are stored in the printer for that user after the correct PIN is entered NO STORED JOBS Indicates that no stored jobs are available to print or delete IM ENWW Retrieve Job menu 25 Information menu The INFORMATION menu contains printer information pages that give details about the printer and its configuration Scroll to the information page that you want and then press v For more information about any of the printer information pages see Using printer information pages Item Explanation PRINT MENU MAP Prints the control panel menu map that shows the layout and current settings for the printer control panel menu items PRINT CONFIGURATION Prints the current printer configuration If an HP Jetdirect print server is installed an HP Jetdirect configuration page will print out as well PRINT SUPPLIES STATUS Prints a supplies status page that shows the supplies levels for the printer an approximate PAGE number of pages remaining cartridge usage information the serial number a page count and ordering information This page is available only if you are using genuine HP supplies PRINT USAGE PAGE Prints a page that shows a count of all paper sizes that have passed through
125. ears press and hold v When all three control panel lights are lit release v and use the following procedure to set the language Selecting the language during initial installation 1 Turn on the printer 2 When LANGUAGE appears on the control panel display in the default language press W to highlight the preferred language and then press v Changing the language after the initial configuration After the initial installation you can change the control panel display language from the control panel 1 Press Menu Use to highlight CONFIGURE DEVICE and then press v Use to highlight SYSTEM SETUP and then press v 2 3 4 Use to highlight LANGUAGE and then press v 5 Use W or A to highlight the appropriate language and then press v 6 Press Menu to exit the menu Changing printer control panel configuration settings 47 48 Chapter 2 Control panel ENWW 3 ENWW Input output I O configuration This chapter describes how to configure certain network parameters on the printer e Parallel configuration e USB configuration e Network configuration 49 Parallel configuration The printer supports network and parallel connections at the same time A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable IEEE 1284 compliant with a connector plugged into the printer parallel port The cable can be a maximum of 10 meters 30 feet long
126. eatures are available from the printer driver For complete information about the features that are available in the printer driver see the printer driver Help The following features are described in this section e Creating and using quick sets e Using watermarks e Resizing documents e Setting a custom paper size from the printer driver e Using different paper and printing covers e Printing a blank first page e Printing multiple pages on one sheet of paper e Using the Services tab EA NOTE Settings in the printer driver and software program generally override control panel settings Software program settings generally override printer driver settings Creating and using quick sets Use quick sets to save the current driver settings for reuse Quick sets are available on most printer driver tabs You can save up to 25 Print Task Quick Sets To create a quick set 1 Open the printer driver See Gaining access to printer driver settings 2 Select the print settings that you want to use 3 In the Print Task Quick Sets box type a name for the quick set 4 Click Save To use quick sets 1 Open the printer driver see Gaining access to printer driver settings 2 Select the quick set that you want to use from the Print Task Quick Sets drop down list 3 Click OK EA NOTE To use printer driver default settings select Default Print Settings from the Print Task Quick Sets dro
127. eck that the printer is turned on Verify that the USB cable is connected correctly e Check that you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer EF NOTE The iMac keyboard is a nonpowered USB hub Troubleshooting Linux problems For information about Linux problem solving go to the HP Linux support Web site hp sourceforge net ENWW Troubleshooting Linux problems 169 Troubleshooting common PostScript problems The following situations are specific to the PostScript PS language and might occur when several printer languages are being used Check the control panel display for messages that might help resolve problems 27 NOTE To receive a printed or screen message when PS errors occur open the Print Options dialog box and click the selection next to the PS Errors section that you want N General problems The job prints in Courier the printer default typeface instead of the typeface that you requested Cause Solution The requested typeface is not downloaded Download the font that you want and
128. ect Properties and then select Properties click Properties 3 Click the Configure tab The steps can vary this procedure is most common Windows 2000 XP 1 On the File menu in the 1 Click Start click Settings 1 Click Start click Settings and Server 2003 software program click and then click Printers or and then click Printers or Print Printers and Faxes Printers and Faxes 2 Select the driver and then 2 Right click the driver icon 2 Right click the driver icon click Properties or and then select Printing and then select Properties Preferences Preferences 3 Click the Device Settings The steps can vary this tab procedure is most common Mac OS XV10 20r 1 On the File menu click 1 On the File menu click 1 In the Finder on the Go later Print Print menu click Applications 2 Change the settings that 2 Change the settings that 2 Open Utilities and then you want on the various you want on the various open Print Center Mac pop up menus pop up menus OS X V10 2 or Printer Setup Utility Mac OS X 3 Onthe Presets pop up V10 3 or Mac OS X V10 4 menu click Save as and type a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print 3 Click on the print queue 4 Onthe Printers menu click Show Info 5 Click the Installable Options menu NOTE Configuration settings might not be
129. ed and closed These prompts instruct you to set the type or size if the tray is configured for a type or size other than the type or size that is loaded in the tray SLEEP DELAY 1 MINUTE Sets how long the printer remains idle before it enters Sleep mode 15 MINUTES Sleep mode does the following 30 MINUTES e Minimizes the amount of power that the printer 45 MINUTES consumes when it is idle 60 MINUTES e Reduces wear on electronic components in the printer turns off the display backlight but the display is still 90 MINUTES readable 2 HOURS The printer automatically comes out of Sleep mode when you send a print job press a printer control panel button 4 HOURS open a tray or open the top cover The default setting is 1 MINUTES WAKE TIME MONDAY Sets a wake up time for the printer to warm up and calibrate each day The default for each day is OFF If you TUESDAY set a wake time HP recommends setting an extended sleep delay time period so that the printer will not return to sleep WEDNESDAY mode soon after waking THURSDAY FRIDAY SATURDAY SUNDAY PERSONALITY AUTO Selects the default printer language personality The possible values are determined by which valid languages PDF are installed in the printer PS Normally you should not change the printer language If you change it to a specific printer language the printer will not PCL switch automatically from one language to another unless specific software commands are sent to the p
130. edia sizes for tray 1 size that is currently loaded in tray 1 See Supported media sizes for a list of available sizes The default setting is ANY SIZE ANY SIZE If both the type and size for tray 1 are set to ANY the printer will pull media from tray 1 first if media is loaded in the tray A size other than ANY SIZE The printer does not pull from this tray unless the type or size of the print job matches the type and size that is loaded in this tray TRAY 1 TYPE List of available media Use this item to set the value to correspond with the type of types for tray 1 media that is currently loaded in tray 1 See Supported media sizes for a list of available types The default setting is ANY TYPE ANY TYPE If both the type and size for tray 1 are set to ANY the printer will pull media from tray 1 first if the media is loaded in the tray A type other than ANY TYPE The printer does not pull from this tray TRAY N SIZE List of available media The tray automatically detects the media size based on the sizes for tray 2 or optional media size wheel setting in the tray The default setting is tray 3 either LTR letter for 100 V engines or A4 for 200 V engines TRAY N TYPE List of available media Sets the value to correspond with the media type that is types for tray 2 or optional currently loaded in tray 2 or optional tray 3 The default tray 3 setting is ANY TYPE TRAY N CUSTOM UNIT OF MEASURE This item appears only if a tr
131. ee Paper specifications Replace the print cartridge Tire tracks AaBbCc AaBbCc AaBbCc AaBbCc z AaBbCc i al This defect typically occurs when the print cartridge has far exceeded its rated life For example if you are printing a very large quantity of pages with very little toner coverage 4 2 Replace the print cartridge Reduce the number of pages that you print with very low toner coverage Troubleshooting print quality problems 161 White spots on black 1 Print a few more pages to see if the problem corrects itself 2 Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications 3 Make sure that the environmental specifications for the printer are being met See Operating environment 4 Replace the print cartridge Scattered lines 1 Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications 2 Make sure that the environmental specifications for the printer are being met See Operating environment 3 Turn over the stack in the tray Also try rotating the stack 180 4 Open the CONFIGURE DEVICE menu at the printer control panel Open the PRINT QUALITY submenu and change the TONER DENSITY setting See Print Quality submenu 5 Open the CONFIGURE DEVICE menu at the printer control panel On the PRINT QUALITY submenu open OPTIMIZE and se
132. ee Dropouts See Dropouts See Lines See Gray background See Toner smear AaBbCc AaBoCc sam AaBboCc AQBbC apes AaBbCc AaBbCc ABC A AaBbCc AGBLeS AQBbC AaBoCc AGBbCc ow i AaBoCc a AaBbCc AaBbCc AaBbCc SBbo See Loose toner See Repeating defects See Repeating image See Misformed See Page skew characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc_ See Curl or wave See Wrinkles or creases See Vertical white lines See Tire tracks See White spots on black A AQABbCc AaBbCc See Scattered lines See Blurred print See Random image repetition dark See Random image repetition light Problem solving ENWW ENWW EA NOTE These examples depict letter size media that has passed through the printer short edge first Light print partial page Aa Aa Aa Aa Aa 1 Make sure that the print cartridge is fully installed 2 The toner level in the print cartridge might be low Replace the print cartridge 3 The media might not meet HP specifications for example the media is too moist or too rough See Paper specifications Light print entire page 1 Make sure that the print cartridge is fully installed 2 Make sure that the ECONOMODE setting is turned off at the control panel and in the printer driver 3 Open the CONFIGURE DEVICE menu at the printer control panel Open the PRINT QUALITY subm
133. el message Description Recommended action USB STORAGE FILE OPERATION FAILED The printer received a PJL file system command that attempted to perform an ie Printing can continue alternates with illogical operation for example to 2 To remove this message from the download a file to a nonexistent directory display press Vv Ready 3 Ifthe message reappears a problem To clear press Y might exist in the software program USB STORAGE FILE SYSTEM IS FULL The printer received a PJL file system 1 Use HP Web Jetadmin software to command that attempted to store delete files from the storage device alternates with something on the file system but was and then try again unsuccessful because the file system is full Ready 2 To remove this message from the To clear press Y display press Vv See HP Web Jetadmin for more information USB STORAGE IS WRITE PROTECTED alternates with Ready To clear press The file system is protected and no new files can be written to it d To enable writing to the storage device use HP Web Jetadmin to turn off write protection To remove this message from the display turn the printer off and then on See HP Web Jetadmin for more information USB STORAGE X REMOVED The USB storage accessory was removed while the printer was turned on ai Turn the printer off 2 To continue using the USB storage accessory reinstall it 3 Turn the printer on U
134. electing 86 duplexing sizes supported 82 first page 87 89 92 glossy paper 79 heavy paper 79 HP LaserJet Tough paper 79 HP ordering 174 loading tray 1 63 loading tray 2 65 loading tray 3 67 pages per sheet 87 90 PCL commands 216 preprinted 70 prepunched 70 PS settings 43 recycled paper 80 rotated printingon 74 selecting 60 Show Me How menu 24 sizes supported 15 skewed 159 specifications 15 184 storing 81 tray selection 34 42 58 tray settings 27 troubleshooting 141 153 troubleshooting trays 122 unexpected size or type errors 130 usage page 26 vellum printing on 78 wrinkled 160 memory adding 94 autoconfiguration 8 included 3 10 installing DIMMs 199 insufficient 128 135 partnumbers 173 permanent resources 209 RAM disk errors 137 RAM disk settings 36 47 sanitizing disk 138 supply errors 126 unsupported RAMerrors 131 upgrading 198 verifying installation 208 menu map printing 96 menus control panel access denied 133 accessing 21 23 Configure Device 29 Diagnostics 40 O 38 Information 26 Paper Handling 27 Print Quality 31 Printing 29 Resets 39 Retrieve Job 25 ENWW Show Me How 24 System Setup 34 mercury free product 190 messages alphabetical list 133 event log 40 numerical list 126 settings 35 44 types of 125 Windows 166 messages control panel 21 misformed characters troubleshooting 159 multiple pages per sheet 87 90 multipurpose tray See tray 1 N n up printing 87 90
135. ents for additional charges Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives Repacking the printer If HP Customer Care determines that your printer needs to be returned to HP for repair follow the steps below to repack the printer before shipping it CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility To repack the printer 1 Remove and retain any DIMMs or CompactFlash cards that you have purchased and installed in the printer Do not remove the DIMM that came with the printer CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer To remove the DIMMs see Installing printer memory 2 Remove and retain the print cartridge A CAUTION Itis extremely important to remove the print cartridge before shipping the printer A print cartridge that remains in the printer during shipping will leak and entirely cover the printer engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed
136. enu and increase the TONER DENSITY setting See Print Quality submenu 4 Try using a different type of media 5 The print cartridge might be almost empty Replace the print cartridge AaBboCc AaABbCc AaBboCc Troubleshooting print quality problems 155 Specks might appear on a page after a jam has been cleared 1 Print a few more pages to see if the problem corrects itself 2 Clean the inside of the printer and run a cleaning page to clean the fuser See Cleaning the printer 3 Try using a different type of media 4 Check the print cartridge for leaks If the print cartridge is leaking replace it Dropouts 1 Make sure that the environmental specifications for the printer are being met See Operating environment 2 Ifthe media is rough and the toner easily rubs off open the CONFIGURE DEVICE menu at the printer control panel Open the PRINT QUALITY submenu select FUSER MODES and then select the media type you are using Change the setting to HIGH1 or HIGH2 which helps the toner fuse more completely onto the media See Print Quality submenu 3 Try using a smoother media Lines AcdBDCO AdaBkita Ac BDC O AcdBDCO AcdBDCO 1 Print a few more pages to see if the problem corrects itself 2 Clean the inside of the printer and run a cleaning page to clean the fuser See Cleaning the printer 3 Replace the print cartridge 156 Chapter7 Problem solving ENWW
137. ep to start of printing less than 8 5 seconds Print speed is 35 ppm Oa AUN Acoustic emissions Table C 5 Sound power and pressure level Sound power level Declared per ISO 9296 Printing Lwag 6 6 Bels A 66 dB A Ready Essentially Inaudible Sound pressure level Declared per ISO 9296 Printing Lpam 52 dB A Ready Essentially Inaudible Values subject to change See www hp com support j5200 for current information 2 Configuration tested base printer simplex printing with A4 paper size 3 Print speed is 35 ppm Operating environment Table C 6 Necessary conditions Environmental condition Printing Storage standby Temperature printer and print cartridge 15 to 32 5 C 59 to 89 F 20 to 40 C 4 to 104 F Relative humidity 10 to 80 10 to 90 ENWW Acoustic emissions 183 Paper specifications For complete paper specifications for all HP LaserJet printers see the HP LaserJet printer family print media guide available at http www hp com support jpaperguide Category Specifications Acid content 5 5 pH to 8 0 pH Caliper 0 094 to 0 18 mm 3 0 to 7 0 mils Curl in ream Flat within 5 mm 0 02 in Cut edge conditions Cut with sharp blades with no visible fray Fusing compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 0 1 second Grain Long grain Moisture content 4 to 6
138. er Doing so can cause misfeeds jams reduced print quality and excessive mechanical wear However some heavier media such as HP Cover Stock can be used safely HP LaserJet Tough paper Use only HP LaserJet Tough paper with this printer HP products are designed to work together for optimum printing results Handle HP LaserJet Tough paper by the edges Oils from your fingers can cause print quality problems In either the software program or the printer driver select Tough Paper as the media type or print from a tray that is configured for HP LaserJet Tough paper CAUTION Transparent media that is not designed for LaserJet printing will melt in the printer causing damage to the printer Printing on special media 79 Recycled paper This printer supports the use of recycled paper Recycled paper must meet the same specifications as standard paper See the HP LaserJet Printer Family Print Media Specification Guide Hewlett Packard recommends that recycled paper contain no more than 5 ground wood 80 Chapter 4 Printing tasks ENWW Printing and paper storage environment ENWW Ideally the printing and paper storage environment should be at or near room temperature and not too dry or too humid Remember paper is hygroscopic it absorbs and loses moisture rapidly Heat works with humidity to damage paper Heat causes the moisture in paper to evaporate while cold causes it to condense on the sheets Heating systems and
139. erface cable s and the power cord Use Device Storage Manager in HP Web Jetadmin to manage fonts For more information see the Help in HP Web Jetadmin ENWW Installing CompactFlash cards 207 Checking DIMM or CompactFlash installation After installing the DIMM or CompactFlash card make sure that the installation was successful To verify that DIMMs or CompactFlash cards are installed correctly 1 Turn the printer on Check that the Ready light is illuminated after the printer has gone through the startup sequence If an error message appears a DIMM or CompactFlash card might have been incorrectly installed See Control panel messages 2 Print a configuration page see Using printer information pages 3 Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation If the amount of memory has not increased the DIMM or CompactFlash card might not be installed correctly or the DIMM or CompactFlash card might be defective Repeat the installation procedure If necessary install a different DIMM of CompactFlash card A NOTE If you installed a printer language personality check the Installed Personalities and Options section on the configuration page This area should list the new printer language 208 AppendixE Working with memory and print server cards ENWW Saving resources permanent resources Utilities or jobs that you download
140. erver cecccceccceceeeeeeeeeeeeeeeaaeeaeceeeeeeeeesesenaaneeseeeeeeeeeneeeee 13 Other components and utilities 22 0 eee ee ennenen eneee aeree ceeeeeeeeeeteeeecnsneeaeeeeeeeees 14 Selecting print Medid 2 issvoecoaieecceccessiadectedanevacteceas EE EEA TETEE E 15 Supported media SIZES eccceecccceceeceeeeeceeeeaeeeeeeeeeeeeeaaaeaecaeeeeeeeeeeseccaaeceeeeeseeseeeessanaeeeeess 15 Supported media TYPES sa cecs cede aces edicea iceaeeviadua ie a E ea eked arate 17 2 Control panel ENWW OVEMIOW bea eccctate A cua desetieatessasiaus qearsacuesaettitesesatesedvivecaaiateaieausadisintes teteaiia dena ian derasasadensactaeseaes 20 Control panel layout eee eee eee irakinean inaen KNN ENANAR EARRAK KA AAAA 21 Using the control panel MENUS essani ii adenine EEA EEEE EEE E 23 Tousethe MENUS aaea i a Arai esi aera ai akaka 23 SNOW Me HOw MENU irine a AE E E A 24 Retrieve JOD menu Tissrrimarasiiiran a a aaa ana aaa aaa a aaa a aa 25 Information Menu nimisen a a i a a a aai canaries 26 Paper Handing MENU sinsruossasi iransi iria EEA EAREN EAA EEA ETENA 27 Config ure DEVICE TMM xia asec cea iinr ironi aT E 29 Printing SUD MOM sorana iia E TAANA N E 29 Print Quality subme nU sussies a ONEAN OE eae da 31 SYSLEM Setup SUM SMU soseska Aecagentiilageetvidena et Saha dia diene utteagee ede 34 VO SUDIMGMU cerere ien O OE 38 Resets SUDMENU ccenccnraii inienn ets EEA EE EE 39 Diagnostics Men ersen iina ia a a a a iiai a aiani
141. evice is connected to a network If AUTO OFF is selected the IP Address of the device appears with the Ready message The default setting is AUTO TRAY BEHAVIOR USE REQUESTED TRAY USE REQUESTED TRAY Determines whether the printer tries to pull media from a different tray than the one that you MANUALLY FEED PROMPT selected in the printer driver PS DEFER MEDIA e EXCLUSIVELY Sets the printer to pull from the tray that you selected and not pull from another tray even if SIZE TYPE PROMPT the tray that you selected is empty e FIRST Sets the printer to pull from the tray that you selected first but allows the printer to pull from another tray automatically if the tray that you selected is empty MANUALLY FEED PROMPT Determines when the printer shows a prompt regarding pulling from tray 1 if your print job does not match the type or size that is loaded in any other tray e ALWAYS Select this option if you always want to be prompted before the printer pulls from tray 1 e UNLESS LOADED Prompts you only if tray 1 is empty PS DEFER MEDIA Controls whether the PostScript PS or HP paper handling model is used to print jobs ENABLED causes PS to defer to the HP paper handling model DISABLED uses the PS paper handling model 34 Chapter 2 Control panel ENWW Item Values Explanation SIZE TYPE PROMPT Use this menu item to control whether the tray configuration message and its prompts are shown whenever a tray is open
142. f the paper Cause Solution The printer is set for duplexing See Gaining access to printer driver settings to change the setting or see the online Help Print job contains only one page but the printer processes the back side of the page as well the page comes part of the way out and then goes back into the printer Cause Solution The printer is set for duplexing Even if the print job contains See Gaining access to printer driver settings to change the only one page the printer also processes the back side setting or see the online Help Do not try to pull the page out of the printer before duplexing is complete Jamming might result Pages print but are totally blank Cause Solution The sealing tape might still be on the print cartridge Remove the print cartridge and pull out the sealing tape Reinstall the print cartridge The file might have blank pages Check the file to make sure that it does not contain blank pages ENWW Solving general printing problems 123 The printer prints but the text is wrong garbled or incomplete Cause Solution The printer cable is loose or defective Disconnect the printer cable and reconnect it Try a print job that you know works If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new cable The printer is on a network or sharing device and is not receiving a cle
143. for PCL 6 or PCL 5e printer commands The figure below explains the elements of a typical printer command in this instance a command for page orientation c amp L O 1 Escape character begins the escape sequence 2 Parameterized character 3 Group character 4 Value field contains both alpha and numeric characters 5 Termination character uppercase Combining escape sequences Escape sequences can be combined into one escape sequence string Follow these three important rules when combining code 1 The first two characters after the E character are the parameterized and group characters These characters must be the same in all of the commands that are to be combined 2 When combining escape sequences change the uppercase termination character in each individual escape sequence to lowercase 3 The final character of the combined escape sequence must be uppercase The following is an example of an escape sequence string that would be sent to the printer to select legal size media landscape orientation and eight lines per inch E amp I3AE amp 110E amp 18D The following escape sequence sends the same printer commands by combining them into a shorter sequence 214 Appendix F Printer commands ENWW E amp l3a108D Using escape characters Printer commands always begin with the escape character E The following table shows how the escape character can be inserted in various MS DOS p
144. ft page then from top to bottom on the right page 4 Short edge portrait This layout is often used with clipboards Every other printed image is oriented upside down Facing pages are read continuously from top to bottom 1 When using Windows drivers select Flip Pages Up to get the designated binding options To print on both sides by using the built in duplexer The built in duplexer is included only with the HP LaserJet 5200dtn printer It is available as an accessory for the other models For best duplexing results HP recommends 90 to 105 g m2 24 to 28 Ib media 1 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e For tray 1 load the letterhead paper with the front side down bottom edge first e For all other trays load the letterhead paper with the front side facing up and the top edge toward the back of the tray CAUTION Do not load paper that is heavier than 105 g m 28 Ib bond Jamming could result 2 Open the printer driver see Gaining access to printer driver settings 3 On the Finishing tab select Print on Both Sides Printing on both sides duplexing 83 84 4 5 Click OK Send the print job to the printer g NOTE The paper you are printing on will partially come out of the top output bin during the To 1 og e e SN A Chapter duplexing Do not pull
145. ge that shows how to load the printer input trays LOAD SPECIAL MEDIA Prints a page that shows how to load special media such as envelopes and transparencies PRINT BOTH SIDES Prints a page that shows how to use the two sided duplex printing function SUPPORTED PAPER Prints a page that shows supported media weights and sizes for the printer MORE HELP Prints a page that shows links to additional help on the Web 24 Chapter 2 Control panel ENWW Retrieve Job menu This menu provides a list of the stored jobs in the printer and access to all the job storage features You can print or delete these jobs at the printer control panel See Managing stored jobs for more information about using this menu EA NOTE Ifyou turn the printer power off all stored jobs are deleted Item Values Explanation USER X JOBNAME USER X The name of the person who sent the job ALL PRIVATE JOBS JOBNAME The name of the job stored in the printer Select one of your jobs or all of your private jobs that were NO STORED JOBS assigned a personal identification number PIN in the printer driver e PRINT Prints the selected job PIN REQUIRED TO PRINT A prompt that appears for jobs that were assigned a PIN in the printer driver You must enter the PIN to print the job COPIES You can select the number of copies that you want to print 1 to 32000 e DELETE Deletes the selected job from the printer PIN REQUIRED TO DELETE A prompt that app
146. ght You can also align the SOURCE image that is printed on the front with the image that is printed on the back Allows for one sided and two sided ADJUST TRAY N printing alignment PRINT TEST PAGE Prints a test page that shows the current registration settings SOURCE Selects the tray for which you want to print the test page ADJUST TRAY N Sets the registration for the specified tray where N is the number of the tray A selection ENWW Configure Device menu 31 Item Values Explanation appears for each tray that is installed and registration must be set for each tray e X1 SHIFT Registration of the image on the paper from side to side as the paper lies in the tray For duplexing this side is the second side back of the paper e X2 SHIFT Registration of the image on the paper from side to side as the paper lies in the tray for the first side front of a duplexed page This item appears only if the printer includes a built in duplexer and DUPLEX is ON Set the X1 SHIFT first e Y SHIFT Registration of the image on the paper from top to bottom as the paper lies in the tray The default setting for SOURCE is TRAY 2 The default setting for ADJUST TRAY 1 and ADJUST TRAY 2 is 0 FUSER MODES List of available fuser modes Configures the fuser mode associated with each media type Change the fuser mode only if you are experiencing problems printing on certain media types After you select a type of media
147. h sides of labels transparencies or vellum Damage to the printer and jams might result Paper orientation for printing on both sides For manual duplexing print on the second side of the sheet of paper first The paper needs to be oriented as shown in the following illustration For tray 1 load the first side facing down with the bottom short edge toward the printer For all other trays load the first side facing up with the top short edge toward the printer Tray 1 2 All other trays Chapter 4 Printing tasks ENWW ENWW Layout options for printing on both sides The following illustration shows the four print orientation options These options are available when Print on Both Sides is selected on the Finishing tab in the printer driver 1 Long edge landscape This layout is often used in accounting data processing and spreadsheet programs Every other printed image is oriented upside down Facing pages are read continuously from top to bottom 2 Short edge landscape Each printed image is oriented right side up Facing pages are read from top to bottom on the left page then from top to bottom on the right page 3 Long edge portrait This is the default printer setting and the most common layout used with every printed image oriented right side up Facing pages are read from top to bottom on the le
148. he current settings and properties of the printer For information about how to print the configuration page see Using printer information pages If you have an HP Jetdirect print server installed a second page prints that lists all of the HP Jetdirect information Font list You can print a font list using the control panel see Using printer information pages or for Macintosh computers the HP Printer Utility see Using the HP Printer Utility for Macintosh Supplies status page Use the supplies status page to obtain information about the print cartridge that is installed in the printer the amount of life that remains in the print cartridge and the number of pages and jobs that have been processed see Using printer information pages Show Me How pages Use the SHOW ME HOW cortrol panel menu to print pages that contain information about jams loading trays supported media types and sizes and more help See Show Me How menu 142 Chapter7 Problem solving ENWW Common causes of jams The printer is jammed Cause Solution The media does not meet specifications A component is installed incorrectly Use only media that meets HP specifications See Paper specifications Verify that all print cartridges the transfer unit and the fuser are correctly installed You are using media that has already passed through a printer or copier Do not use media that has been previously printed on or c
149. he media 4 Place media into the tray short edge in print side up The media should be centered between the media width guides and under the tabs on the media width guides 5 Slide the media width guides inward until they lightly touch the media stack on both sides without bending it Make sure that the media fits under the tabs on the media width guides A NOTE Do not add media to tray 1 while the printer is printing This could cause a jam Do not close the front door when the printer is printing 64 Chapter 4 Printing tasks ENWW Customizing tray 1 operation The printer can be set to print from tray 1 if it is loaded or to print only from tray 1 if the type of media that is loaded is specifically requested See Paper Handling menu Setting Explanation TRAY 1 TYPE ANY The printer usually pulls media from tray 1 first unless it is empty or closed If you do not keep media in tray 1 all the time or if you use tray 1 only to manually TRAY 1 SIZE ANY feed media keep the default setting of TRAY 1 TYPE ANY and TRAY 1 SIZE ANY on the Paper Handling menu TRAY 1 TYPE or TRAY 1 SIZE a type The printer treats tray 1 like the other trays Instead of looking for media in tray 1 other than ANY first the printer pulls media from the tray that matches type and size settings that are selected in the software In the printer driver you can select media from any tray including tray 1 by type size or source To p
150. ing life for those supplies For more information see HP policy on non HP print cartridges Usage page Shows a page count for each size of paper printed the number of one sided simplexed or two sided duplexed pages and the average percentage of coverage 1 Press Menu 2 Press W to highlight INFORMATION and then press 3 Press W to highlight PRINT USAGE PAGE and then press Y Chapter 5 Managing the printer ENWW ENWW Page description How to print the page File directory 1 Press Menu Shows information for all installed 2 Press W to highlight INFORMATION and then press mass storage devices 3 Press W to highlight PRINT FILE DIRECTORY and then press A NOTE This option does not appear if no mass storage devices are installed PCL or PS font list 1 Press Menu Shows which fonts are currently 2 Press W to highlight INFORMATION and then press Y installed in the printer 3 Press W to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST and then press Vv EZ NOTE The font lists also show which fonts are resident on an optional Z hard disk accessory or flash DIMM Using printer information pages 97 Configuring e mail alerts A NOTE If your company does not have e mail this feature might not be available You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you of problems with the printer The alerts tak
151. ing supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution operation and recycling processes We ensure your returned HP LaserJet print cartridges are recycled properly processing them to recover valuable plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will Environmental product stewardship program 189 not be returned to you Your empty HP LaserJet print cartridges are recycled responsibly when you participate in the HP Planet Partners program Thank you for being environmentally responsible In many countries regions this product s printing supplies for example print cartridges can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free take back program is available in more than 35 countries regions Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package HP printing supplies returns and recycling program information Since 1992 HP has offered HP LaserJet supplies return and recycling free of charge In 2004 HP Planet Partners for LaserJet Supplies was available in 85 of the wo
152. inter If you click a printer in the list the HP Easy Printer Care software opens the Overview tab for that printer 104 Chapter 5 Find Other Printers window Allows you to add more printers to your printer list Clicking the Find Other Printers link in the Devices list opens the Find Other Printers window The Find Other Printers window provides a utility that detects other network printers so that you can add them to the Devices list and then monitor those printers from your computer Managing the printer ENWW Using the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X computer Opening the HP Printer Utility To open the HP Printer Utility in Mac OS X V10 2 1 Open the Finder and then click Applications 2 Click Library and then click Printers 3 Click hp and then click Utilities 4 Double click HP Printer Selector to open the HP Printer Selector 5 Select the printer that you want to configure and then click Utility To open the HP Printer Utility in Mac OS X V10 3 or V10 4 1 In the Dock click the Printer Setup Utility icon E4 NOTE Ifthe Printer Setup Utility icon does not appear in the Dock open the Finder click Applications click Utilities and then double click Printer Setup Utility 2 Select the printer that you want to configure and then click Utility HP Printer Utility features The HP Printer Utility consists of
153. inter Care software is a program that you can use for the following tasks e Check the printer status e Check supplies status e Setup alerts e Gain access to troubleshooting and maintenance tools You can use the HP Easy Printer Care software when the printer is directly connected to your computer or when it is connected to a network You must perform a complete software installation to use the HP Easy Printer Care software EA NOTE You do not have to have Internet access to open and use the HP Easy Printer Care software However if you click a Web based link you must have Internet access to go to the site associated with the link Supported operating systems The HP Easy Printer Care software is supported for Windows 2000 and Windows XP Supported browsers To use the HP Easy Printer Care software you must have one of the following browsers e Microsoft Internet Explorer 5 5 or later e Netscape Navigator 7 0 or later e Opera Software ASA Opera 6 05 or later All pages can be printed from the browser To open the HP Easy Printer Care software Use one of the following methods to open HP Easy Printer Care software e Onthe Start menu select Programs select HP and then select HP Easy Printer Care software e In the Windows system tray in the lower right corner of the desktop double click the HP Easy Printer Care software icon e Double click the desktop icon Using the HP Easy Printer Care software 103 HP Easy P
154. inting tasks ENWW ENWW 4 Load as many as 10 envelopes in the center of tray 1 with the side to be printed on facing up and the postage end pointed away from the printer Slide the envelopes into the printer as far as they will go without forcing them 5 Adjust the guides to touch the envelope stack without bending the envelopes Make sure that the envelopes fit under the tabs on the guides SS KY Printing on labels Use only labels that are recommended for laser printers For label specifications see Labels Guidelines for printing on labels e Print labels from tray 1 Load them with the side to be printed on facing up and the top edge to the right e Use the rear output bin for labels e Remove label sheets from the output bin as they are printed to prevent them from sticking together e Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way e Do not use label sheets that have the backing sheet exposed and do not reuse partially used label sheets Printing on special media 73 e Donot feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer e Do not print on both sides of labels A CAUTION Failure to follow these guidelines can damage the printer If a sheet of labels becomes jammed in the printer see Clearing jams Printing on transparencies Use only transparencies that are reco
155. ion Recommended action MEM TEST FAILURE REPLACE DIMM 1 The memory DIMM has failed Install a supported memory DIMM See Installing printer memory Moving solenoid alternates with To exit press STOP key The printer is testing a solenoid No action necessary NON HP SUPPLY IN USE alternates with Ready The printer has detected that a non HP supply is currently installed but Y was pressed to override the message If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty NON HP SUPPLY INSTALLED alternates with For help press A new non HP supply has been installed This message appears until an HP supply is installed or you press Y If you believe you purchased an HP supply go to www hp com go anticounterfeit Service or repairs that are required as a result of using non HP supplies are not covered under HP warranty To continue printing press Y PAPER PATH JAM FRONT DOOR alternates with For help press A page is jammed in the paper path Open the front door and remove any jammed media Paused alternates with To return to Ready press the STOP key The printer has paused Press Stop to resume printing Performing upgrade A firmware upgrade is in process No action necessary Do not turn off the printer
156. jams 144 151 jams first sheet 122 legal paper 170 light print 155 lines 156 161 Linux 169 Macintosh problems 167 media 153 messages types of 125 network printing 165 output quality 153 paper 141 PostScript problems 170 printing 118 119 124 PS errors 118 repeating defects 158 repetitive images 163 scattered lines 162 Show Me How menu 24 skewed pages 159 slow printing 119 123 smeared toner 157 specks 155 speed 116 text 124 text quality 159 163 tire tracks 161 tray selection 120 trays 122 white spots 162 Windows error messages 166 wrinkled paper 160 two sided printing binding edge settings 29 layout options 83 loading paper 82 90 manual 84 paper sizes supported 82 Show Me How menu 24 troubleshooting 123 usage page 26 using duplexer 83 type mismatch message 139 unexpected size or type errors 130 uninstalling Macintosh software 12 UNIX carriage return settings 31 model scripts 9 Update Now feature drivers 9 upgrading memory 198 ENWW usage page 26 error messages usage page printing 96 troubleshooting 166 USB buffer overflow errors 129 wrinkled paper troubleshooting USB cable part number 174 160 USB port connecting 51 locating 7 Macintosh installation 12 supported 4 troubleshooting Macintosh 168 USB storage device errors 139 Use Different Paper Covers 87 V vellum printing on 78 vertical spacing setting default 30 voltage specifications 182 Ww warning
157. led on a host server any client can gain access to HP Web Jetadmin by using a supported Web browser such as Microsoft Internet Explorer 4 x or Netscape Navigator 4 x or later by navigating to the HP Web Jetadmin host 12 Chapter1 Printer basics ENWW UNIX For HP UX and Solaris networks go to www hp com support net_printing to download the HP Jetdirect printer installer for UNIX Linux For information go to www hp com go linuxprinting Utilities The printer is equipped with several utilities that make it easy to monitor and manage the printer on a network HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks e Checking the printer status e Checking the supplies status e Setting up alerts e Viewing printer documentation e Gaining access to troubleshooting and maintenance tools You can view the HP Easy Printer Care software when the printer is directly connected to your computer or when it is connected to a network Perform a complete software installation in order to use the HP Easy Printer Care software Embedded Web server The printer is equipped with an embedded Web server which provides access to information about printer and network activities This information appears in a Web browser such as Microsoft Internet Explorer or Netscape Navigator The embedded Web server resides on the printer It is not loaded on a network server The embedde
158. lies and accessories ENWW B Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 5200 5200n 5200tn and 5200dtn printers One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects
159. llection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service SSS or the shop where you purchased the product Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www hp com hpinfo community environment productinfo safety For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment Environmental product stewardship program 191 e __HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo community environment productinfo safety 192 AppendixD Regulatory information ENWW Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Co
160. ly items have reached the end of their useful life Check the printer control panel for messages prompting you to replace supplies or print a supplies status page to verify the remaining life of the supplies See Using printer information pages Paper was not stored correctly Replace the paper in the trays Paper should be stored in the original packaging in a controlled environment 1 If the printer still continues to jam contact HP Customer Support or your authorized HP service provider Common causes of jams 143 Jam locations Use this illustration to troubleshoot jams in the printer For instructions about clearing jams see Clearing jams 4 0 1 Print cartridge 2 Input trays 3 Duplex path for two sided printing 4 Output bins Jam recovery This printer automatically provides jam recovery a feature that you can use to set whether the printer should attempt to automatically reprint jammed pages e AUTO instructs the printer to attempt to reprint jammed pages e OFF instructs the printer not to attempt to reprint jammed pages A NOTE During the recovery process the printer might reprint pages that were printed before the jam occurred Be sure to remove any duplicated pages To improve print speed and increase memory resources you might want to disable the jam recovery To turn off jam recovery 1 Press Menu P
161. m Declaration of conformity Safety statements 187 FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e __ Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician A NOTE Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules 188 AppendixD Regulatory information ENWW Envir
162. match errors 138 size paper specifications 15 Size type prompt setting 43 skewed pages 159 Sleep mode delay setting 35 43 power specifications 182 turning on or off 39 44 slow printing troubleshooting 119 123 smeared toner troubleshooting 157 software direct connection installation Macintosh 12 drivers 8 embedded Web server 13 HP Easy Printer Care 13 HP Web Jetadmin 12 Macintosh 10 network 12 network installation Macintosh 11 settings 41 59 uninstalling Macintosh 12 194 195 ENWW Web sites 8 Solaris software 13 specifications acoustic 183 electrical 182 envelopes 184 features 4 labels 186 media 15 operating environment 183 paper 184 paper types 60 physical 182 transparencies 186 specks troubleshooting speed data transmission settings 38 pages per minute 3 resolution settings 32 troubleshooting 116 119 123 Spool32 errors 166 spots troubleshooting status e mail alerts 98 embedded Web server 100 HP Easy Printer Care software 104 messages types of 125 supplies page printing 26 status supplies control panel messages 21 stopped printing troubleshooting 119 136 stopping a print request 92 storage job deleting 93 printing 93 Retrieve Job menu 25 settings 34 storing envelopes 185 paper 81 print cartridges 108 straight through paper path 62 subnet mask 52 supplies counterfeit 109 e mail alerts 98 memory errors 126 non HP 108 126 136 155 162 1
163. ml To order accessories see www hp com support Ij5200 Ordering through service or support providers To order a part or accessory contact an HP authorized service or support provider See HP Customer Care Ordering directly through the embedded Web server for printers that are connected to a network Use the following steps to order printing supplies directly through the embedded Web server See Using the embedded Web server for an explanation of this feature To order directly through the embedded Web server for printers that are connected to a network 1 Inthe Web browser on the computer type the IP address for the printer The printer status window appears 2 Select the Setting tab at the top of the window 3 If asked to provide a password type the password 4 Onthe left side of the Device Configuration window double click Order Supplies This provides a URL from which to purchase consumables Supplies information with part numbers and printer information is provided 5 Select the part numbers that you want to order and follow the instructions on the screen Ordering directly through the HP Easy Printer Care software for printers that are directly connected to a computer Use the HP Easy Printer Care software to order supplies and accessories directly from the computer Click Supplies Ordering and then click Shop Online for Supplies 172 AppendixA Supplies and accessories ENWW Part numbers
164. mmended for use in laser printers For transparency specifications see Transparencies Guidelines for printing on transparencies e Print transparencies from tray 1 Load them with the side to be printed on facing up and the top edge to the right e Use the top output bin to reduce curling this is for transparencies only for other media use the rear output bin to reduce curling e Remove transparencies from the top output bin as they are printed to prevent them from sticking together e Place transparencies on a flat surface after removing them from the printer e inthe print driver or software program set the tray 1 type to Transparency Printing on rotated media The printer can print on letter A4 A5 Executive and B5 JIS print media in a rotated orientation short edge first from tray 1 The printer can print on letter and A4 media in a rotated orientation from tray 2 or optional tray 3 Printing on rotated media is slower Some types of media feed better when rotated such as prepunched paper especially when it is printed on both sides from the optional duplexer or labels that do not stack flat Printing from tray 1 1 Onthe PAPER HANDLING menu on the printer control panel select TRAY 1 MODE CASSETTE 2 On the PAPER HANDLING menu select the appropriate tray 1 size 74 Chapter 4 Printing tasks ENWW 3 Load media with the side to be printed on facing up and the top short edge toward the printer 4 Inthe p
165. mpany Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 5200 series Regulatory Model Number BOISB 0502 00 Including Q7548A Optional 500 Sheet Input Tray and Q7549A Optional Duplexing Accessory Product Options ALL Print Cartridge Q7516A conforms to the following Product Specifications Safety IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 1993 A1 A2 EN 55022 1994 A1 A2 Class B EN 61000 3 2 2000 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 3 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the marketing name or the product num
166. n is not selected Click OK Setting a custom paper size from the printer driver 1 2 3 4 Open the printer driver see Gaining access to printer driver settings On the Paper or Paper Quality tab click Custom On the Custom Paper Size window type the name of the custom paper size Type the paper size length and width If you type a size that is too small or too large the driver adjusts the size to the minimum or maximum size that is allowed If necessary click the button to change the unit of measure between millimeters and inches 86 Chapter 4 Printing tasks ENWW 6 fa Click Save Click Close The name that you saved appears in the paper size list for future use Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job 1 2 3 4 5 6 Open the printer driver see Gaining access to printer driver settings On the Paper or Paper Quality tab select the appropriate paper for the first page of the print job Click Use Different Paper Covers In the list box click the pages or covers that you want to print on different paper To print front or back covers you must also select Add Blank or Preprinted Cover Select the appropriate paper type or source for the other pages of the print job EA NOTE The paper size must be the same for all pages of the print job Printing a blank first page 1 2
167. n settings Changing control panel settings For a complete list of menu items and possible values see Using the control panel menus Certain menu options appear only if the associated tray or accessory is installed For example the EIO menu appears only if an EIO card is installed To change a control panel setting 1 Press Menu to open the menus 2 Use or to scroll to the menu that you want and then press v 3 Some menus might have several submenus Use or to scroll to the submenu item that you want and then press v 4 Use amp or to scroll to the setting and then press v 5 Use or to change the setting Some settings change rapidly if 4 or W is held down 6 Press v to save the setting An asterisk appears next to the selection on the display indicating that it is now the default 7 Press Menu to exit the menu Ex NOTE Printer driver settings override control panel settings Software program settings override both printer driver settings and control panel settings If you cannot gain access toa menu or item it is either not an option for the printer or you have not turned on the associated higher level option See your network administrator if a function has been locked Access denied menus locked appears on the printer control panel display Show address This item determines whether the printer IP address appears on the display with the Ready message To show the IP address 1
168. ncluded 10 troubleshooting 167 power specifications 182 power switch locating 6 PPDs included 10 troubleshooting 167 preconfiguration driver 9 preprinted paper fuser modes 32 printing on 70 prepunched paper fuser modes 32 printing on 70 presets Macintosh 89 print cartridges density settings 33 EconoMode 33 features 5 genuine HP 108 jams clearing 146 low 36 45 non HP 108 out 36 46 part numbers recycling 189 replacement intervals 108 replacing 110 status messages 21 storage 108 166 168 173 228 Index warranty 178 Print Document On 86 print jobs formatted incorrectly 120 not printing troubleshooting 118 retention 34 stopped troubleshooting 119 print quality blurred 163 dropouts 156 environment 153 gray background 157 image defects 153 jams after 153 light print 155 lines 156 loose toner media 153 misformed characters 159 repeating defects 158 repetitive images 163 scattered lines 162 158 settings 32 smeared toner 157 specks 155 tire tracks 161 troubleshooting 153 white lines 161 white spots 162 Print Quality menu 31 printer commands escape sequences 214 215 font selection 215 218 PCL 216 syntax 214 types of 213 printer drivers See drivers printer language settings 35 switching PCL commands 218 Printing menu 29 printing stopped 119 136 printing system software 8 priority settings 59 processor speed 4 ProRes 4 PS Defer Media setting 43 PS Emulation drive
169. nction Command Options End of line wrap E amp s C 0 Enable turn off 1 Disable turn on Display functions on E Y Not available Display functions off E Z Not available Table F 5 Language selection Function Command Options Enter PCL 6 or PCL 5 mode E A 0 Use previous PCL 5 cursor position 1 Use current HP GL 2 pen position Enter HP GL 2 mode E B 0 Use previous HP GL 2 pen position 1 Use current PCL 5 cursor position Table F 6 Font selection Function Command Options Symbol sets E 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 218 Appendix F Printer commands ENWW ENWW Table F 6 Font selection continued Function Command Options 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonly used in Turkey 579L Wingdings Font Primary spacing E s P 0 Fixed 1 Proportional Primary pitch E s H Characters inch Set pitch mode E amp k S 0 10 4 12 elite 2 16 5 16 7 compressed Primary height E s V Primary style E s S Points 0 Upright solid 1 Italic 4 Condensed 5 Condensed italic Primary stroke wt E s B 0 Medium book or text 1 Semi bold 3 Bold 4 Extra bold
170. ncy WdCustompapertype Custom Orientation E amp l O 0 Portrait 1 Landscape 2 Reverse portrait 3 Reverse landscape Top margin E amp l E Number of lines Text length bottom margin E amp l F Number of lines from top margin Left margin E amp a L Column number Right margin E amp a M Column number from left margin Horizontal motion index E amp k H 1 120 inch increments compresses print horizontally Vertical motion index E amp l C 1 48 inch increments compresses print vertically Line spacing E amp l D Lines per inch 1 2 3 4 5 6 12 16 24 48 Perforation skip E amp I L 0 Disable turn off 1 Enable turn on 1 For custom paper replace Custompapertype with the name of the paper and replace the with the number of characters in the name plus 1 ENWW Understanding PCL 6 and PCL 5e printer command syntax 217 Table F 3 Cursor Positioning Function Command Options Vertical position rows E amp a R Row number Vertical position dots E p Y Dot number 300 dots 1 in Vertical position decipoints E amp a V Decipoint number 720 decipoints 1 in Horizontal position columns E amp a C Column number Horizontal position dots E p X Dot number 300 dots 1 in Horizontal position decipoints E amp a H Decipoint number 720 decipoints 1 in Table F 4 Programming hints Fu
171. nd smoother than other office papers Specifications 90 bright 20 Ib 75 g m Letter 8 5 x 11 in 500 sheets ream 10 ream carton HPP1122 North America and Mexico Letter 8 5 x 11 in 500 sheets ream 3 ream carton HPP113R North America A4 210 x 297 mm 500 sheets ream CHP210 Europe 5 ream carton A4 210 x 297 mm 300 sheets ream CHP213 Europe 5 ream carton Letter 8 5 x 11 in 500 sheets ream 10 ream carton Letter 8 5 x 11 in 500 sheets ream 5 ream carton Letter 8 5 x 11 in 250 sheets ream 12 ream carton Letter 8 5 x 11 in 3 hole 500 sheets ream 10 ream carton Legal 8 5 x 14 in 500 sheets ream 10 ream carton HPM1120 North America HPM115R North America HP25011 North America HPM113H North America HPM1420 North America HP Office paper For use with all office equipment laser and inkjet printers copiers and fax machines This is good for high volume printing Specifications 84 bright 20 Ib 75 g m7 Letter 8 5 x 11 in 500 sheets ream 10 ream carton HPC8511 North America and Mexico Letter 8 5 x 11 in 3 hole 500 sheets ream 10 ream carton HPC3HP North America Legal 8 5 x 14 in 500 sheets ream 10 ream carton HPC8514 North America Letter 8 5 x 11 in Quick Pack 2 500 sheet carton HP2500S North America and Mexico Letter 8 5 x 11 in Quick Pack 3 hole 2 500 sheet carton HP2500P North America
172. nites 52 Manually configuring TCP IP parameters from the control panel ceceeeeeeeeeeeeeeeees 52 setting am IP addness iitrictencidiacictievtiaadeeiiiedsivienaasiseiatecdaeaiiedinaceied dh 52 Setting the subnet MaSK sche scvteciiecedesl Men teeclantatesgeadawieel RA ANEAN KAA EANNAN ANEAN 52 Setting the default gateway sesesssirssisieoraninisnrbendaninnanni En nANN KANNAS KARA RNN NEERA NNNNA 53 Disabling network protocols optional eeesssesesseeeserresesrrsssetrretinrnsternnntnnnsnttnnnntnnnntnen nne 53 Todisable IFA SPA ene sedvinsdeadiawed dey daicanieeleandveak edueawestanweeteaseaeetaveseatevea 54 TO disable Apple Talk irrisorio iuias adii aa 54 To disable DLC LLC 00 eee cece eeeeeeee eee eeneee eee eeeeeaeeeeseeeneeeeesenaaeereeeenanees 54 Enhanced I O ElO Configuration 0 c cc ecceeee cere ee eeneeeee entre ee E 55 HP Jetdirect EIO print servers 0 ccccceceeeeeeeeeceaecceeeeeeeeeeeteeeeceeecaeeeeeeeeeeetees 55 4 Printing tasks Controlling phot ODS i225 si feceseee ede ne escent N E eons 58 DOUICE cites cuntdincieteththnesietndtiashaiednentaishenecanzleenieeientsiediniaiaenteenipensinaaeaal 58 Type dnd SIZ psen en aa a Ladd apcuyssaadectuscdasteneesiidbemeeeiaaa sete aac aiies 58 Priority for print Settings cs vc aeeiesestees te deaet deeecaeh deed cst sh irian aA E ARREA 59 Gaining access to printer driver settings ee ceceeeeeenneeeeeeeenteeeeeeeeeeeeeesiaeeeeeeeenneeeeeniaaes 59
173. not disable this protocol in Windows based systems that print to the printer through IPX SPX 1 Press Menu Press to highlight CONFIGURE DEVICE and then press v Press to highlight I O and then press v Press to highlight EMBEDDED JETDIRECT and then press v Press to highlight IPX SPX and then press v Press v to select ENABLE Press to highlight OFF and then press v eo ee eae S Press Menu to return to the Ready state To disable AppleTalk 1 Press Menu Press to highlight CONFIGURE DEVICE and then press v Press to highlight I O and then press v Press to highlight EMBEDDED JETDIRECT and then press v Press to highlight APPLETALK and then press v Press v to select ENABLE Press to highlight OFF and then press v So oe er ee LP Press Menu to return to the Ready state To disable DLC LLC 1 Press Menu Press to highlight CONFIGURE DEVICE and then press v Press to highlight I O and then press v Press to highlight EMBEDDED JETDIRECT and then press v Press to highlight DLC LLC and then press v Press v to select ENABLE Press to highlight OFF and then press v oo Se ee Press Menu to return to the Ready state 54 Chapter 3 Input output I O configuration ENWW ENWW Enhanced I O EIO configuration EA NOTE Ifyou are adding a print server to the base model additional printer memory might be required The enhanced
174. nt is garbled or only a portion of the page prints Printing stops in the middle of the job Print speed is slower than expected A printer control panel setting is not taking effect e Check that you are using the correct printer driver See Printer drivers e You might have pressed Stop Check that the power supplied to the printer is steady and that it meets printer specifications See Electrical specifications e The data file sent to the printer might be corrupt To test try printing it on another printer if possible or try a different file e Check the interface cable connections Test the cable by trying it on another computer if possible e Replace the interface cable with a high quality cable see Part numbers e Simplify the print job print at a lower resolution or install more printer memory See Installing printer memory e You might be missing a printer message that could help you solve the problem On the Simplify the print job e Check settings in the printer driver or program The printer driver and program settings override printer control panel settings Add more memory to the printer See Installing printer memory Turn banner pages off See your network administrator Note that slower speeds should be expected if you are printing narrow paper printing from tray 1 using the HIGH 2 fuser mode or have set Small Paper Speed to S
175. nter drivers Reinstall the printer driver See the getting started guide 118 Chapter7 Problem solving The printer might have received a nonstandard PS code On the SYSTEM SETUP submenu on the CONFIGURE DEVICE menu at the printer control panel set PERSONALITY PS for this print job only After the job has printed return the setting to AUTO Make sure that the print job is a PS job and that you are using the PS driver The printer might have received PS code although it is set to PCL On the SYSTEM SETUP submenu on the CONFIGURE DEVICE menu set PERSONALITY AUTO ENWW e Check that the computer port is configured and working correctly Try connecting another printer to that port and printing e If printing with the PS driver on the PRINTING submenu on the CONFIGURE DEVICE menu at the printer control panel set PRINT PS ERRORS ON and then print the job again If an error page prints see the instructions in the next column e On the SYSTEM SETUP submenu on the CONFIGURE DEVICE menu at the printer control panel make sure that PERSONALITY AUTO e You might be missing a printer message that could help you solve the problem On the SYSTEM SETUP submenu on the CONFIGURE DEVICE menu at the printer control panel temporarily turn off the CLEARABLE WARNINGS and AUTO CONTINUE settings Then print the job again Step 4 Does the job print as expected YES gt Go to step 5 Nov Pri
176. nter control power switch control panel panel e Turn the display press Plug the printer into a printer off and and hold down Turn the different outlet then on v until all printer off and i then on e Check that the power ae supplied to the printer is steady and meets printer specifications See Electrical specifications could take up to 10 seconds Then release v Press V to scroll through the available languages Press v to save the appropriate language as the new default Step 2 Can you print a configuration page See Using printer information pages YES gt No Vv Go to step 3 ENWW Troubleshooting flowchart 117 A configuration page does not print A blank page prints A message other than READY or PRINTING CONFIGURATION appears on the control panel display Check that all trays are correctly e Check that the sealing tape does loaded adjusted and installed in not remain on the print cartridge the printer See the getting started guide or the instructions that came with the Using the computer check the print cartridge print queue or print spooler to see if the printer has been paused If e The print cartridge might be there are problems with the empty Install a new print cartridge current print job or if the printer is paused a configuration page will not print Press Stop and try step 2 in the troubleshooting flowchart again e Go to Co
177. ntrol panel messages Step 3 Can you print from a program YES gt Go to step 4 nov The job will not print A PS error page or list of commands prints If the job will not print and a message appears on the printer control e panel display see Control panel messages Using the computer check to see if the printer has been paused Press Stop to continue If the printer is on a network check that you are printing to the correct printer To verify that it is not a network problem connect the e computer directly to the printer with a parallel or USB cable change the port to LPT1 and try to print Check the interface cable connections Disconnect and reconnect the cable at the computer and the printer Test the cable by trying it on another computer If you are using a parallel connection make sure that the cable is IEEE 1284 compliant If the printer is on a network print a configuration page See Using printer information pages If an HP Jetdirect print server is installed a Jetdirect page also prints Check the Jetdirect configuration page to verify that the network protocol status and settings are correct for the printer To verify that it is not a computer problem print from another computer if possible Make sure that the print job is being sent to the correct port LPT1 or network printer port for example Check that you are using the correct printer driver See Pri
178. o to www hp com go anticounterfeit Service or repairs required as a result of using non HP supplies are not covered under HP warranty To continue printing press V The first pending print job will be cancelled 1 Open the front door 2 Remove the print cartridge and then reinstall it 3 Close the front door 4 Turn the printer off and then on 5 Ifthe error persists contact HP Support 11 XX INTERNAL CLOCK ERROR alternates with To continue press Y The printer internal clock is not working correctly Printing can continue but you are prompted to set the date and time each time you turn the printer on Contact HP support 13 XX YY FUSER JAM INSIDE TOP COVER alternates with For help press A jam has occurred in the fuser area 1 Press W to see step by step information 2 Open the top cover and then remove the print cartridge 3 Remove all media found 4 _ Lift the metal flap and then remove any media remaining 5 Reinstall the print cartridge and then close the top cover 6 To exit press 2 13 XX YY JAM IN TRAY 1 alternates with Clear jam then press A page is jammed in the multipurpose tray 1 Press W to see step by step information 2 Remove media from tray 1 and then remove any media in the printer 3 Confirm that the media guides and dial are in the correct position and match the media that is loaded in the tray 4 Reload media
179. oad more than one size of custom paper into the printer When you print large numbers of small or narrow media and standard paper for best printing performance print paper first then the small or narrow media Guidelines for printing custom size paper e Do not attempt to print on paper smaller than 76 mm 3 in wide or 127 mm 5 in long e Set page margins at least 4 23 mm 0 17 in away from the edges Setting custom paper sizes When custom paper is loaded size settings need to be selected from the software program the preferred method the printer driver and the printer control panel A NOTE All settings in the printer driver and software program except configuring custom paper sizes override control panel settings Software program settings override printer driver settings If the settings are not available from the software set the custom paper size from the control panel 1 On the PRINTING menu set DEFAULT PAPER SIZE CUSTOM 2 Onthe CUSTOM menu select inches or millimeters as the unit of measurement 3 On the unit of measurement INCHES or MILLIMETERS menu set the X dimension the long edge of the paper The X dimension can be 76 to 312 mm 3 to 12 28 in for tray 1 or 148 to 297 mm 8 2 to 11 7 in for tray 2 and optional tray 3 Set the Y dimension the short edge of the paper The Y dimension can be 127 to 470 mm 5 to 18 5 in for tray 1 or 210 to 432 mm 5 8 to 17 in for tray 2 and optional tray 3
180. only 3 IEEE 1284B compliant parallel connection 4 Hi Speed USB 2 0 connection ENWW Walkaround 7 Printer software The printing system software is included with the printer See the getting started guide for installation instructions The printing system includes software for end users and network administrators and printer drivers for access to the printer features and communication with the computer A NOTE Fora list of printer drivers and updated HP printer software go to www hp com go lj5200_software Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer using a printer language Check the installation notes and readme files on the printer CD for additional software and languages The HP LaserJet 5200 printer uses the PCL 5e PCL 6 and PostScript 3 emulation printer description language PDL drivers e Use the PCL 6 printer driver for the best overall performance e Use the PCL 5 printer driver for general office printing e Use the PS driver for printing from PostScript based programs for compatibility with PostScript Level 3 needs or for PS flash font support Operating system PCL 5e PCL6 PS 3 emulation Windows 98 Windows Millennium Me Windows 2000 Windows XP 32 bit Windows Server 2003 32 bit INY SYSS NINE NNN Windows Server 2003 64 bit Mac OS X V10 2 and later
181. onmental product stewardship program ENWW Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Sleep mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR Version 3 0 which is a voluntary program to encourage the development of energy efficient office products ENERGY STAR ENERGY STAR and the ENERGY STAR mark are U S registered marks As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency For more information see www energystar gov Toner consumption Economode uses significantly less toner which might extend the life of the print cartridge Paper use This product s optional automatic duplex feature and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet print
182. ontrol panel A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters APPEND CR TO LF Select YES to append a carriage return to each line feed that the printer encountered in backward compatible PCL jobs pure text no job control Some environments such as UNIX indicate a new line using only the line feed control code Use this option to append the required carriage return to each line feed SUPPRESS BLANK PAGES When generating your own PCL extra form feeds are included that would cause one or more blank pages to be printed Select YES for form feeds to be ignored if the page is blank MEDIA SOURCE MAPPING Allows you to select and maintain trays by number when you are not using the printer driver or when the software program has no option for tray selection CLASSIC Tray numbering is based on LaserJet 4 and older models STANDARD Tray numbering is based on newer LaserJet models Print Quality submenu Some items on this menu are available in the program or printer driver if the appropriate driver is installed Program and printer driver settings override control panel settings For more information see Printer drivers In general it is best to change these settings in the printer driver if applicable Item Values Explanation SET REGISTRATION PRINT TEST PAGE Shifts the margin alignment to center the image on the page from top to bottom and left to ri
183. opied An input tray is loaded incorrectly The media is skewed Remove any excess media from the input tray Make sure that the stack is below the maximum stack height mark in the tray See Configuring trays The input tray guides are not adjusted correctly Adjust them so they hold the stack firmly in place without bending it The media is binding or sticking together Remove the media flex it rotate it 180 or flip it over Reload the media into the input tray A NOTE Do not fan paper Fanning can create static electricity which can cause paper to stick together The media is removed before it settles into the output bin Reset the printer Wait until the page completely settles in the output bin before removing it During two sided printing you removed the paper before the second side of the document was printed Reset the printer and print the document again Wait until the page completely settles in the output bin before removing it The media is in poor condition Replace the media The internal rollers from tray 2 or tray 3 are not picking up the media Remove the top sheet of media If the media is heavier than 163 g m 43 Ib it might not be picked from the tray The media has rough or jagged edges Replace the media The media is perforated or embossed Perforated or embossed media does not separate easily Feed single sheets from tray 1 Printer supp
184. or Sleep mode on e Print Allows you to send print jobs to the printer Settings tab e Configure Device Allows you to configure printer settings This page contains the traditional menus found on printers using a control panel display Provides the ability to configure the printer from your computer e E mail Server Network only Used in conjunction with the Alerts page to set up incoming and outgoing e mail as well as to set e mail alerts e Alerts Network only Allows you to set up to receive e mail alerts for various printer and supplies events e AutoSend Allows you to configure the printer to send automated e mails regarding printer configuration and supplies to specific e mail addresses e Security Allows you to set a password that must be entered to gain access to the Settings and Networking tabs Enable and disable certain features of the embedded Web server 100 Chapter5 Managing the printer ENWW ENWW Tab or section Options B Edit Other Links Allows you to add or customize a link to another Web site This link is displayed in the Other Links area on all embedded Web server pages Device Information Allows you to name the printer and assign an asset number to it Enter the name and e mail address for the primary contact who will receive information about the printer Language Allows you to determine the language in which to display the embedded Web server information Date amp Time Allows time
185. or After Document 3 In the Cover Page Type pop up menu select the message that you want to print on the cover page A NOTE To printa blank cover page select Standard as the Cover Page Type Using features in the Macintosh printer driver 89 Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 4 5 IN Open the printer driver see Gaining access to printer driver settings Click the Layout pop up menu Next to Pages per Sheet select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 Next to Layout Direction select the order and placement of the pages on the sheet Next to Borders select the type of border to print around each page on the sheet Printing on both sides of the paper When duplex printing is available you can automatically print on both sides of a page Otherwise you can manually print on both sides of a page by feeding the paper through the printer a second time VAN CAUTION To avoid jams do not load paper that is heavier than 105 g m 28 Ib bond To use automatic duplex printing 1 Insert enough paper into one of the trays to accommodate the print job If you are loading special paper such as letterhead load it in one of the following ways e Fortray 1 load the letterhead paper fac
186. ot have been installed or was installed incorrectly Make sure that the HP LaserJet 5200 PPD is in the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lpro4j where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The printer might not be ready Make sure that the cables are connected correctly the printer is on and the ready light is on If you are connecting through a USB or Ethernet hub try connecting directly to the computer or use a different port The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable A print job was not sent to the printer that you wanted Cause Solution The print queue might be stopped Restart the print queue Open print monitor and select Start Jobs The wrong printer name or IP address is being used Another printer with the same or similar name IP address or Rendezvous host name might hav
187. otated orientation see Printing on rotated media Printing in portrait or landscape mode is usually selected from the software program or printer driver If the option is not available change the ORIENTATION setting on the printer control panel Tray 1 orientation e Letter A4 A5 Executive 8K 16K and custom sizes Load media with the side to be printed on facing up and the top short edge toward the right landscape e A3 B4 B5 11 x 17 Legal 8 5 x 13 and custom sizes Load media with the side to be printed on facing up and the top short edge toward the printer portrait Tray 2 or tray 3 orientation Load media with the side to be printed on facing down and the top short edge toward you 70 Chapter 4 Printing tasks ENWW Guidelines for printing on letterhead or preprinted forms e Donotuse letterhead paper that is printed with low temperature inks such as those used in some types of thermography e Do not use raised or embossed letterhead e The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second Printing on envelopes You can print envelopes from tray 1 Tray 1 holds up to 10 envelopes and supports standard or custom sizes For printing on any size of envelope make sure to set the margins in your program at least 15 0 mm 0 6 in from the edge of th
188. p down list ENWW Using features in the Windows printer driver 85 Using watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 2 3 4 5 Open the printer driver see Gaining access to printer driver settings From the Effects tab click the Watermarks drop down list Click the watermark that you want to use To create a new watermark click Edit If you want the watermark to appear only on the first page of the document click First Page Only Click OK To remove the watermark click none in the Watermarks drop down list Resizing documents Use the document resizing options to scale a document to a percentage of its normal size You can also choose to print a document on a different size paper with or without scaling To reduce or enlarge a document 1 2 3 Open the printer driver see Gaining access to printer driver settings On the Effects tab next to of Normal Size type the percentage by which you want to reduce or enlarge your document You can also use the scroll bar to adjust the percentage Click OK To print a document onto a different paper size 1 2 3 4 5 Open the printer driver see Gaining access to printer driver settings On the Effects tab click Print Document On Select the paper size to print on To print the document without scaling it to fit make sure that the Scale to Fit optio
189. pages that you open by clicking in the Configuration Settings list The following table describes the tasks that you can perform from these pages Item Description Configuration Page Prints a configuration page Supplies Status Shows the printer supplies status and provides links for online supplies ordering HP Support Provides access to technical assistance online supplies ordering online registration and recycling and return information File Upload Transfers files from the computer to the printer Upload Fonts Transfers font files from the computer to the printer Firmware Update Transfers updated firmware files from the computer to the printer Duplex Mode Turns on the automatic two sided printing mode Economode amp Toner Density Turns on the Economode setting to conserve toner or adjusts toner density Resolution Changes the resolution settings including the REt setting Lock Resources Locks or unlocks storage devices such as a hard disk Stored Jobs Manages print jobs that are stored on the printer hard disk Trays Configuration Changes the default printer tray settings IP Settings Changes the printer network settings and provides access to the embedded Web server ENWW Using the HP Printer Utility for Macintosh 105 eee Item Description Bonjour Settings Provides the ability to turn on or off Bonjour support or change the printer service name that is listed on a network
190. print quality problems can be handled easily by making sure that the printer is correctly maintained using print media that meets HP specifications or running a cleaning page Print quality problems associated with media Some print quality problems arise from the use of inappropriate media e Use media that meets HP specifications See Paper specifications e The surface of the media is too smooth Use media that meets HP specifications See Paper specifications e The moisture content is uneven too high or too low Use media from a different source or from an unopened ream e Some areas of the media reject toner Use media from a different source or from an unopened ream e The letterhead you are using is printed on rough media Use a smoother xerographic media If this solves your problem ask the supplier of your letterhead to use media that meets the specifications for this printer See Paper specifications e The media is excessively rough Use a smoother xerographic media e The driver setting is incorrect To change the media type setting see Type and Size e The media that you are using is too heavy for the media type setting that you selected and the toner is not fusing to the media Print quality problems associated with the environment If the printer is operating in excessively humid or dry conditions verify that the printing environment is within specifications See the printer getting started guide for oper
191. print job cancels the print job SLEEP MODE ON Turns Sleep mode on or off Using Sleep mode offers the OFF following advantages e Minimizes the amount of power that the printer consumes when it is idle e Reduces wear on electronic components in the printer turns off the display backlight but the display is still readable The printer automatically comes out of Sleep mode when you send a print job press a printer control panel button open a tray or open the top cover You can set how long the printer remains idle before it enters Sleep mode The default setting is ON Configure Device menu 39 Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print quality issues Item Values Explanation PRINT EVENT LOG There is no value to select Press Y to generate a list of the 50 most recent entries in the event log The printed event log shows error number page count error code and description or personality SHOW EVENT LOG There is no value to select Press Y to scroll through the contents of the event log at the printer control panel which lists up to the 50 most recent events Use or W to scroll through the event log contents PAPER PATH TEST PRINT TEST PAGE Generates a test page that is useful for testing the paper handling features of the printer SOURCE PRINT TEST PAGE Press Y to start the paper path test DUPLEX using the source tray destination o
192. qualified 4 Chapter 1 Printer basics ENWW SS SS ee EEE SE SS OS Feature Description Supplies e The supplies status page contains information about toner level page count and estimated pages remaining The printer checks for and authentic HP print cartridge at cartridge installation Internet enabled supply ordering capabilities using HP Easy Printer Care software Accessibility The online user guide is compatible with text screen readers The print cartridge can be installed and removed by using one hand All doors and covers can be opened by using one hand Media can be loaded in tray 1 by using one hand ENWW Features at a glance 5 Walkaround Printer parts 6 Before using the printer familiarize yourself with the parts of the printer 1 Top output bin 2 Long media extension 3 Latch to open the front cover provides access to the print cartridge 4 Tray 1 pull to open 5 Tray 2 6 Control panel 7 Right side cover provides access to DIMMs and CompactFlash cards Chapter 1 Printer basics ENWW 8 On off switch 9 Interface ports see Interface ports 10 Rear output bin pull to open Interface ports The printer has one EIO slot and three ports for connecting to a computer or a network 1 EIO slot 2 Network connection HP Laserjet 5200n 5200tn and 5200dtn printers
193. r e The best way to store an opened ream of paper is to rewrap it tightly in its moisture proof wrapping If the printer environment is subject to extremes unwrap only the amount of paper to be used during the day s operation to prevent unwanted moisture changes Printing and paper storage environment 81 Printing on both sides duplexing You can print on both sides of a sheet of paper called duplexing or two sided printing in two ways automatic and manual The following paper sizes are supported for automatic duplexing letter A4 legal and 8 5 x 13 in Manual duplexing supports all paper sizes 82 Automatic duplexing The built in automatic duplexer is included only with the HP LaserJet 5200dtn printer It is available as an accessory for the other models Manual duplexing All printer models are capable of manual duplex printing The printer prints the first side of each page waits for you to reinsert the paper into the printer and then prints the second side of each page Other documents cannot be printed while the printer waits for you to insert the paper for the second side to be printed Even if the printer includes a built in duplexer manual duplexing is necessary for the following situations When duplexing paper other than the supported sizes or weights for example paper heavier than 105 g m 28 Ib or very thin paper When you select Straight Paper Path in the printer driver CAUTION Do not print on bot
194. r However the queue will use a generic PPD if the installer has not been run before the USB cable is connected Complete the following steps to change the queue PPD 5 Open the Print Center or Printer Setup Utility 6 Select the correct printer queue and then click Show Info to open the Printer Info dialog box 7 Inthe pop up menu select Printer Model and then in the pop up menu in which Generic is selected select the correct PPD for the printer 8 Print a test page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or late breaking readme files on the printer CD or the flyer that came in the printer box for help To remove software from Macintosh operating systems To remove the software from a Macintosh computer drag the PPD files to the trash can Software for networks For a summary of available HP network installation and configuration software solutions see the HP Jetdirect Embedded Print Server Administrator s Guide You can find this guide on the printer CD HP Web Jetadmin HP Web Jetadmin is a browser based management tool for HP Jetdirect connected printers within your intranet and it should be installed only on the network administrator s computer To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit www hp com go webjetadmin When instal
195. r A to B cable C6518A Print media For more information about media supplies go to http www hp com go ljsupplies Item HP Soft Gloss laser paper For use with HP LaserJet printers This is coated paper good for business documents with high impact such as brochures sales material and documents with graphics and photographic images Specifications 32 Ib 120 g m HP LaserJet tough paper For use with HP LaserJet printers This satin finish paper is waterproof and tear proof yet doesn t compromise on print quality or performance Use it for signs maps menus and other business applications Description Letter 220 x 280 mm 50 sheets box Part number C4179A Asia Pacific countries regions A4 210 x 297 mm 50 sheets box C4179B Asia Pacific countries regions and Europe Letter 8 5 x 11 in 50 sheets to a carton Q1298A North America A4 210 x 297 mm 50 sheets to a carton Q1298B Asia Pacific countries regions and Europe HP Premium Choice LaserJet paper HP s brightest LaserJet paper Expect spectacular color and crisp black from this paper that is extra smooth and brilliantly white This is ideal for presentations business plans external correspondence and other high value Letter 8 5 x 11 in 500 sheets ream 10 ream carton HPU1132 North America Letter 8 5 x 11 in 250 sheets ream 6 ream carton HPU1732 North America A4 210 x 297 mm 5 r
196. rccccniinindi iriti A A 215 Common PCL 6 and PCL 5 printer Commands 0 ccccceeeeeeeececeeceeeeeeeeseseeesncaeeeeeeeees 216 GIOSS ANY arope aaa a aRar iaa ooa i nia i 221 MAER oa E E ry ert E E rr rere reer eer er ere erie e 223 ENWW xi xii ENWW 1 Printer basics Now that the printer is set up and ready to use take a few moments to familiarize yourself with the printer This chapter contains basic information about the printer features e Quick access to printer information e Printer at a glance e Features ata glance e Walkaround e Printer software e Selecting print media ENWW Quick access to printer information Several references are available for use with this printer See www hp com support j5200 Guide Description Getting started guide Provides step by step instructions for installing and setting up the printer HP Jetdirect Embedded Print Provides instructions to configure and troubleshoot the HP Jetdirect print server Server Administrator s Guide Accessory and consumable Provide step by step instructions for installing the accessories and supplies These installation guides guides are supplied with the optional printer accessories and supplies User guide Provides detailed information for using and troubleshooting the printer Available on the printer CD Online Help Provides information about options that are available in the printer drivers To
197. re software a Web based status and troubleshooting tool Windows and Macintosh printer drivers Embedded Web server to gain access to support and to order supplies administrator tool for network connected models only Printer drivers HP PCL 5e HP PCL 6 PostScript 3 emulation Resolution FastRes 1200 produces 1200 dots per inch dpi print quality for fast high quality printing of business text and graphics ProRes 1200 produces 1200 dpi printing for the best quality in line art and graphic images Storage features Fonts forms and other macros Job retention Fonts 80 internal fonts available for both PCL and PostScript 3 emulation 80 printer matching screen fonts in TrueType format available with the software solution Additional fonts can be added by installing a CompactFlash font card Accessories Optional 500 sheet input tray tray 3 standard on the HP LaserJet 5200tn and HP LaserJet 5200dtn printers Optional duplexer standard on the HP LaserJet 5200dtn printer 100 pin 133 MHz dual inline memory modules DIMMs CompactFlash cards Connectivity IEEE 1284 compliant parallel connection Hi Speed USB 2 0 connection HP Jetdirect full featured embedded print server standard on the HP LaserJet 5200n HP LaserJet 5200tn and HP LaserJet 5200dtn printers HP Web Jetadmin software Enhanced input output EIO slot Environmental features Sleep delay setting ENERGY STAR
198. re that paper or other print media is loaded in the trays The cable is defective or loose Make sure that the cables are connected correctly the printer is on and the Ready light is on The printer is plugged into a power strip and is not receiving Unplug the power cord from the power strip and plug it into enough power another electrical outlet The input output setting is incorrect Click Start click Settings and then click Printers Right click the HP LaserJet 5200 printer driver and select Properties Click Details and then click Port Settings Click to clear the check mark from the Check Port State before Printing box Click OK Click Spool Setting and then click Print Directly to Printer Click OK Error message General Protection FaultException OE Spool32 Illegal Operation Cause Solution Close all software programs restart Windows and try again Select a different printer driver If the HP LaserJet 5200 PCL 6 driver is selected switch to a PCL 5e or PS printer driver You can usually do this from a software program Delete all temp files from the Temp subdirectory You can determine the name of the directory by editing the AUTOEXEC BAT file and looking for the statement Set Temp The name after this statement is the temp directory It is usually C TEMP by default but can be redefined See the Microsoft Windows documentation that came with your computer for more information about Windo
199. regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM VCCI statement Japan COB FRUBSZESERESAERMHGBS VCCI ORE ITBOX DSFABIERRHBZE CT CO BIL RERRCBATSCe EBWELTOETA CORBAMILAPTLEV AUR RICMHELT MASHOoL SMSeSSHCOTFCEMBVET FR ikae AS IGE TIE LU RYU RUAELTHRSL Power cord statement Japan N mlk ASA SIRI KES RSL ASHE BIRI KIS HOR CRAM RECA EMI statement Korea ol 212 FH AIS Hl 194 AppendixD Regulatory information ENWW ENWW Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 5200 5200n 5200tn 5200dtn laserkirjoitin on k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet 5200 5200n 5200tn 5200dtn kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia koh
200. remove the right cover 2 Remove the two screws and cover plate from the EIO slot on the back of the printer E NOTE Do not discard the screws or the cover plate Save them for future use if you remove the EIO card 3 Install the EIO card in the EIO slot and tighten the screws ENWW Using HP Jetdirect printserver cards 211 4 Connect the network cable to the EIO card 5 Replace the right cover turn on the printer and then print a configuration page to verify that the new EIO device is recognized See Using printer information pages Ex NOTE When you print a configuration page an HP Jetdirect configuration page that contains network configuration and status information also prints Removing an HP Jetdirect print server card 1 Turn off the printer 2 Disconnect the network cable from the EIO card 3 Remove the two screws from the EIO card and then remove the EIO card from the EIO slot 4 Place the cover plate from the EIO slot onto the back of the printer Insert and tighten the two screws 5 Turn on the printer 212 AppendixE Working with memory and print server cards ENWW F Printer commands Most programs do not require you to specify printer commands See your computer and software documentation to find the method for specifying printer commands if needed PCL 6 and PCL 5e PCL 6 and PCL 5e printer commands tell the printer which tasks to perform or which fonts to use This section pro
201. ress to return to the Ready state 58 Chapter 4 Printing tasks ENWW ENWW EA NOTE Ifall of the tray type settings are set to ANY and if you do not select a specific tray source in the printer driver the printer pulls media from the lowest tray For example if you have an optional tray 3 installed the printer pulls media from that tray first However if the tray 1 size and type settings are set to ANY and if media is loaded in the tray then the printer prints from tray 1 first If tray 1 is closed the printer prints from the lowest tray Priority for print settings Changes to print settings are prioritized depending on where the changes are made NOTE The names of commands and dialog boxes might vary depending on your software program Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing
202. ress W to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v Press W to highlight JAM RECOVERY and then press v Press W to highlight OFF and then press v oh ee ae IN Press Menu to return to the Ready state 144 Chapter7 Problem solving ENWW Clearing jams When clearing jams be very careful not to tear the media If a small piece of media remains in the printer it could cause additional jams The SHOW ME HOW control panel menu includes a page that shows how to clear jams See Show Me How menu Clearing jams from the input tray areas EA NOTE To remove media from the tray 1 area slowly pull the media out of the printer For all other trays complete the following procedure 1 Slide the tray out of the printer and remove any damaged paper from the tray 2 Ifthe edge of the paper is visible in the feed area slowly pull the paper down and out of the printer If the paper is not visible look in the top cover area A NOTE Do not force the paper if it will not move easily If the paper is stuck in a tray try removing it through the tray above if applicable or through the top cover area ENWW Clearing jams 145 3 Before replacing the tray make sure the paper is flat in the tray at all four corners and below the tabs on the guides 4 Open and close the top cover to clear the jam message If a jam message persists there is s
203. rint by type and size of paper see Controlling print jobs You can also determine whether the printer shows a prompt to ask if it can pull media from tray 1 if it cannot find the type and size that you requested in another tray You can set the printer to always prompt you before pulling from tray 1 or only prompt you if tray 1 is empty Set the USE REQUESTED TRAY setting on the System Setup submenu of the Configure Device menu Loading tray 2 250 sheet tray Tray 2 supports only paper For supported paper sizes see Paper specifications To load tray 2 1 Pull the tray out of the printer and remove any paper ENWW Configuring trays 65 e Ifyou are printing on longer media slide the lock lever on the tray into the unlocked position and then extend the rear section of the tray to fit the media that you are loading 2 On the rear paper length guide press the tab and slide it so that the pointer matches the paper size that you are loading Make sure that the guide clicks into place 3 Adjust the side media width guides outward so that the pointer matches the paper size that you are loading 66 Chapter 4 Printing tasks ENWW 4 Place the paper in the tray and make sure that it is flat at all four corners Keep the paper below the height tabs on the paper length guide in the rear of the tray 5 Set the paper size switch callout 1 and paper size dial callout 2 to the size of the paper that you loaded
204. rint quality problems e Troubleshooting network printing problems e Troubleshooting common Windows problems e Troubleshooting common Macintosh problems e Troubleshooting Linux problems e Troubleshooting common PostScript problems ENWW Basic troubleshooting checklist If you are experiencing problems with the printer use the following checklist to identify the cause of the problem Is the printer connected to power Is the printer on Is the printer in the Ready state Are all necessary cables connected Do any messages appear on the control panel Are genuine HP supplies installed Was a recently replaced print cartridge installed correctly and was the pull tab on the cartridge removed For additional information about installation and setup see the printer getting started guide If you cannot find solutions to printer problems in this guide go to www hp com support j5200 Factors that affect printer performance Several factors affect the time it takes to print a job Maximum printer speed measured in pages per minute ppm The use of special paper such as transparencies heavy paper and custom size paper Printer processing and download time The complexity and size of graphics The speed of the computer you are using The USB connection The printer I O configuration The amount of printer memory installed The network operating system and configuration if applicable Printer pe
205. rinter The default setting is AUTO CLEARABLE WARNINGS JOB Sets the amount of time that a clearable warning appears on the printer control panel display ON JOB The clearable warning message appears until the end of the job that generated the message ON The clearable warning message appears until you press vw The default setting is JOB AUTO CONTINUE OFF Determines how the printer reacts to errors If the printer is on a network you probably want to turn AUTO CONTINUE to ON Configure Device menu 35 Item Values Explanation ON ON If an error occurs that prevents printing the message appears on the printer control panel display and the printer goes offline for 10 seconds before returning online OFF If an error occurs that prevents printing the message remains on the printer control panel display and the printer remains offline until you press Y The default setting is ON CARTRIDGE LOW STOP Determines how the printer behaves if the print cartridge is low Print quality is not guaranteed if you print after receiving CONTINUE this message STOP The printer pauses printing until you replace the print cartridge or press Y each time you turn the printer on The message appears until you replace the print cartridge CONTINUE The printer continues to print and the message appears until you replace the print cartridge The default setting is CONTINUE CARTRIDGE OUT STOP Determines how the printer rea
206. rinter Care software sections Section Overview tab Contains basic status information for the printer Options Devices list Shows the printers that you can select Device Status section Shows printer status information This section will indicate printer alert conditions such as an empty print cartridge It also shows device identification information control panel messages and print cartridge levels After you correct a problem with the printer click the amp button to update the section Supplies Status section Shows detailed supplies status such as the percentage of toner remaining in the print cartridge and the status of the media that is loaded in each tray Supplies Details link Opens the supplies status page to view more detailed information about printer supplies ordering information and recycling information Support tab Provides help information and links Supplies Ordering window Provides access to online or e mail supplies ordering Provides device information including alerts for items needing attention Provides links to troubleshooting information and tools Provides links to the HP Web site for registration support and for ordering supplies E Ordering list Shows the supplies that you can order for each printer If you want to order a certain item click the Order check box for that item in the supplies list NOTE If you use a dial up connection and did not connect to the Interne
207. rinter driver or software program select the paper size as you normally would and select tray 1 as the media source Printing from tray 2 or optional tray 3 1 Set the paper size dial callout 1 and paper size switch callout 2 to the size of the paper that you are loading 2 Load paper with the side to be printed on facing down and the top short edge toward the front of the tray 3 In the printer driver or software program select the size and source of the rotated paper ENWW Printing on special media 75 Printing full bleed images Full bleed images extend from edge to edge of the page To achieve this effect use larger paper then trim its edges to the desired size A CAUTION Never print directly to the edge of paper This causes toner to accumulate inside the printer which may affect print quality and damage the printer Print on paper up to 312 x 470 mm 12 28 x 18 5 in leaving margins on all four sides of at least 2 mm 0 08 in Ex NOTE When printing paper wider than 297 mm 11 7 in always use the rear output bin Do not use the optional duplexer when printing this size of paper Printing on custom size media Custom size paper can be printed from any of the trays For media specifications see Paper specifications A NOTE Very small or very large custom size paper should be printed from tray 1 to the rear output bin The printer control panel can be set for one custom size at a time Do not l
208. rld market where HP LaserJet supplies are sold Postage paid and pre addressed labels are included within the instruction guide in most HP LaserJet print cartridge boxes Labels and bulk boxes are also available through the Web site www hp com recycle Use the label to return empty original HP LaserJet print cartridges only Please do not use this label for non HP cartridges refilled or remanufactured cartridges or warranty returns Printing supplies or other objects inadvertently sent to the HP Planet Partners program cannot be returned More than 10 million HP LaserJet print cartridges were recycled globally in 2004 through the HP Planet Partners supplies recycling program This record number represents 26 million pounds of print cartridge materials diverted from landfills Worldwide in 2004 HP recycled an average of 59 of the print cartridge by weight consisting primarily of plastic and metals Plastics and metals are used to make new products such as HP products plastic trays and spools The remaining materials are disposed of in an environmentally responsible manner e U S returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP Web site at www hp com recycle
209. rms the image on the printed media transfer unit The black plastic belt that transports media inside the printer and transfers toner from the print cartridge onto the media tray The receptacle that holds blank media 222 Glossary ENWW Index Symbols Numerics 250 sheet tray See tray 2 500 sheet tray See tray 3 A A4 paper settings 29 30 access denied 133 accessibility features 5 accessories ordering 172 partnumbers 173 acoustic specifications 183 adhesive labels See labels anticounterfeit supplies 109 AppleTalk setting 38 54 authorized dealers iii auto continue setting 35 45 autoconfiguration drivers 8 B bad transmission errors 129 batteries included 190 bidirectional communication settings 38 binding edge settings 29 83 bins output fullmessage 138 jams clearing 148 locating 6 paper curl troubleshooting 122 paper path test 40 selecting 61 blank control panel 117 blank pages printing 87 suppressing 31 troubleshooting 123 bleeds printing 76 blurred print troubleshooting 163 both sides printing on ENWW binding edge settings 29 layout options 83 loading paper 82 90 manually 84 paper sizes supported 82 Show Me How menu 24 troubleshooting 123 usage page 26 using duplexer 83 buffer overflow errors 129 buttons control panel 21 Cc cables parallel connecting 50 part numbers 174 USB connecting 51 Canadian DOC regulations 194 cancelling a print request 92 capacities trays 15 cardstock
210. rograms DOS program Entry What appears Lotus 1 2 3 and Symphony Type 027 027 Microsoft Word for MS DOS Hold down Alt and type 027 on the gt numeric keypad WordPerfect for MS DOS Type lt 27 gt lt 27 gt MS DOS Edit Hold down Ctrl P and press Esc gt MS DOS Edlin Hold down Ctrl V and press dBase 2 CHR 27 commana 2 CHR 27 Selecting PCL 6 and PCL 5 fonts The printer font list provides PCL 6 and PCL 5 printer commands for selecting fonts See Using printer information pages for information about how to print the list A sample section is shown in the following illustration One variable box is available for specifying symbol sets and one for specifying point size These variables must be filled in or the printer will use defaults For example if you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the section Common PCL 6 and PCL 5 printer commands DA Packano Cito laserder Bree tun Sabte ana tnar Fasli ior We 1 Symbol set 2 Point size ENWW Understanding PCL 6 and PCL 5e printer command syntax 215 A NOTE Fonts are either fixed or proportional in spacing The printer contains both fixed fonts Courier Letter Gothic and Lineprinter and proportional fonts CG Times Arial Times New Roman and others Fixed spaced fonts are generally used in programs
211. rs 8 PS error pages settings 30 troubleshooting 118 PS font list printing 26 PS setting as printer language 35 punched paper fuser modes 32 printing on 70 Q quality See print quality quick copy jobs 34 quick sets 85 R RAM disk errors 137 settings 36 47 rear output bin locating 6 printing to 62 recovery jam 36 46 144 recycled paper 80 recycling 189 reducing documents 86 registration settings 31 regulatory statements 188 removing Macintosh software 12 repacking printer 179 repeating defects troubleshooting 158 163 replacing printing cartridges 110 Resets menu 39 resizing documents 86 resolution features 4 settings 32 troubleshooting quality 153 Resolution Enhancement technology REt 33 resource saving 209 restoring default settings 39 REt Resolution Enhancement technology 33 retention job deleting 93 printing 93 Retrieve Job menu 25 settings 34 Retrieve Job menu 25 RFU load errors 138 ENWW right side panel locating 6 rough paper 32 S safety statements sanitizing disk 138 saving resources memory 209 scaling documents 86 serial buffer overflow errors 129 serial data errors 129 service HP Authorized Dealers iii repacking printer 179 service agreements 179 Services tab 88 settings control panel 20 41 driver presets Macintosh 89 drivers 10 priority 59 quick sets Windows 85 restoring defaults 39 shipping printer 179 Show Me How menu 24 SIMMs incompatibility 198 size mis
212. rs can be printed on one line The default setting is NO PRINT PS ERRORS OFF Determines whether a PS error page prints or not ON OFF PS error page never prints ON PS error page prints when PS errors occur The default setting is OFF PRINT PDF ERRORS OFF Determines whether a PDF error page prints or not ON OFF PDF error page never prints PCL SUBMENU Control panel FORM LENGTH ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH SYMBOL SET APPEND CR TO LF SUPPRESS BLANK PAGES MEDIA SOURCE MAPPING ON PDF error page prints when PDF errors occur The default setting is OFF FORM LENGTH Sets vertical spacing from 5 to 128 lines for default paper size ORIENTATION Allows you to select default page orientation as LANDSCAPE or PORTRAIT EA NOTE Itis best to set the page orientation in the program or printer driver Program and printer driver settings override control panel settings FONT SOURCE Allows you to select the font source as INTERNAL CARD SLOT 1 or 2 or EIO DISK FONT NUMBER The printer assigns a number to each font and lists the numbers on the PCL Font List The font number appears in the Font column of the printout The range is 0 to 999 ENWW Item Values Explanation FONT PITCH Selects the font pitch This item might not appear depending on the font selected The range is 0 44 to 99 99 SYMBOL SET Selects any one of several available symbol sets at the printer c
213. rsists contact HP Support To exit press 79 XXXX ERROR alternates with To continue turn off then on A critical hardware error has occurred Turn the printer off and then on If the problem persists contact HP Support 8X YYYY EIO ERROR The EIO accessory card has encountered a critical error Turn the printer off and then on If the problem persists contact HP Support 8X YYYY EMBEDDED JETDIRECT ERROR The HP Jetdirect embedded print server has encountered a critical error Turn the printer off and then on If the problem persists contact HP Support 132 Chapter7 Problem solving ENWW Control panel message Description Recommended action lt Date gt lt Time gt To change press Y To skip press STOP The printer has an internal clock that tracks the date and time You are prompted to set the correct date and time the first time you turn on the printer Press Y to change the date and time Press Stop to skip this step You can set the date and time later by using the SYSTEM SETUP menu If the prompt appears each time you turn on the printer the clock is not working correctly Contact HP support Access Denied MENUS LOCKED The printer administrator has enabled the control panel security mechanism You cannot modify control panel settings in this circumstance The message disappears after a few seconds and the printer returns to Ready or BUSY state
214. rsonality PCL or PS A NOTE Although additional printer memory can resolve memory problems improve how the printer handles complex graphics and improve download times it will not increase maximum printer speed ppm 116 Chapter7 Problem solving ENWW Troubleshooting flowchart If the printer is not responding correctly use the flowchart to determine the problem If the printer does not pass a step follow the corresponding troubleshooting suggestions If you cannot resolve the problem after following the suggestions in this guide contact an HP authorized service or support provider See HP Customer Care EA NOTE Macintosh users For more troubleshooting information see Troubleshooting common Macintosh problems Step 1 Does READY appear on the control panel display YES gt Go to step 2 Nov The display is blank andthe The display is The display is in The display shows A message other printer fan is off blank but the printer fan is on the wrong language garbled or unfamiliar characters than READY appears on the control panel e Turn the printer off and then on e Press a printer control panel button to see if e Turn the printer off and then on When e Make sure that the appropriate language is display e Go to Control panel messages e Check the power cord the printer XXX MB selected at the connections and the responds appears on the pri
215. s of the envelope rather than diagonal seams This style might be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below 1 Acceptable envelope construction 2 Unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and might even damage the fuser Envelope margins The following gives typical address margins for a commercial 10 or DL envelope Type of address Top margin Left margin Return address 15 mm 0 6 in 15 mm 0 6 in Delivery address 51 mm 2 in 89 mm 3 5 in EA NOTE For the best print quality position margins no closer than 15 mm 0 6 in from the edges of the envelope Avoid printing over the area where the envelope seams meet Envelope storage Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope might wrinkle during printing For more information see Printing on envelopes Paper specifications 185 Labels CAUTION To avoid damaging the printer use only labels recommended for laser printers To prevent serious jams always use tray 1 to print labels and alw
216. s setting 35 warranty extended 180 print cartridge 178 product 177 transfer unit and fuser 178 watermarks 86 wave troubleshooting 122 wavy paper troubleshooting 160 Web sites customer support iii documentation 2 fraud reports 109 HP Web Jetadmin downloading 102 Linux support 169 Macintosh customer support iv Material Safety Data Sheet MSDS 191 ordering supplies 172 paper specifications 184 software downloading 8 weekly on site service 179 weight paper specifications 15 white lines or spots troubleshooting 161 Wide A4 settings 30 Windows driver settings 10 85 drivers supported 8 ENWW Index 231 232 Index ENWW 2005 Hewlett Packard Development Company L P www hp com AT Q7543 90907
217. sists contact HP Support 49 XXXXX ERROR alternates with To continue turn off then on A critical firmware error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support 50 X FUSER ERROR For help press A fuser error has occurred 1 Turn the printer off 2 Verify the fuser is installed correctly and fully seated 3 Turn on the printer 4 Ifthe message persists contact HP Support 51 XY ERROR alternates with To continue turn off then on A printer error has occurred 1 Press Y to continue 2 Ifthe message persists turn the printer off and then on 3 Ifthe message persists contact HP Support 130 Chapter 7 Problem solving ENWW Control panel message Description Recommended action 52 XY ERROR alternates with To continue turn off then on A printer error has occurred 1 Press Y to continue 2 Ifthe message persists turn the printer off and then on 3 Ifthe message persists contact HP Support 53 10 01 ERROR UNSUPPORTED RAM The memory DIMM is not a supported DIMM Install a supported DIMM See Installing printer memory 54 XX ERROR A printer command error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP support 55 XX YY DC CONTROLLER ERROR alternates with To continue turn off then on The engine is not communicating with
218. software Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes Printer control panel settings Settings changed at the printer control panel have a lower priority than changes made anywhere else Gaining access to printer driver settings Operating System Temporarily change settings for print jobs Permanently change default settings Windows 98 2000 From the File menu click Print Select the Click Start point to Settings and then click Me and XP printer and then click Properties The steps Printers or Printers and Faxes Right click the can vary this procedure is most common printer icon and select Printing Preferences Macintosh OS X On the File menu click Print Change settings On the File menu click Print Change settings on the various pop up menus on the various pop up menus and then on the main pop up menu click Save Custom Settings to save them as the Custom option To use the new settings you must select the Custom option every time you open a program and print 1 Because access to default printer settings can be restricted the settings might be unavailable Controlling print jobs 59 Using print media Before purchasing any paper or specialized forms in quantity verify that your paper supplier has obtained and understands the print media requirements th
219. sraiii a AA A E Aa ANAE A 98 Using the embedded Web server 0 eeeeeereeeeenee eee eeeenne eee eeeaeeeeeeeeaeeeeeeeaaeeeeeeeaeeeeeeeenaeeeeeeenaeeeeeeaas 99 Opening the embedded Web server 0 eeeeceeeeteeeee eter ee eeeene eee teneeeeesaeeeeesiaeeeeeiaeeeeeenteeeeeaas 99 To access the embedded Web server by using a network Connection ceeeeeeeeees 100 Embedded Web Server sections 2cccccccciseccecesseecceeeteeeeceecaestecnenaeeseeenenerseeeeneeasteeenenanandees 100 Using HP Web Jetadmin software 0 0 0 cecccceeeeeeeeeeneeeeeenceeeeeaeeesenaeeeeeeiaeeesenaeeeeseieeeessiaeeeessnreneeaes 102 Using the HP Easy Printer Care Software cccccceeeceeeenneeeeeeenaeeeeeeaeeeeeeaeeeeeeeaeeeeeeiaeeeeeeenieeeenenaees 103 Supported operating SYStEMS 0 cccceeeececeeeeee cee eeeeeeeeeeeeeeceaaaaeceeeeeeeeeeeteesenecanecaeeeeeeeeeees 103 Supported browsers cccccccceeeeeeeeeeececeeeeeeeceeeanaeeeeeeseceaaeceseeeseceeaaaeeeeeesseeeeedaneeeseeeeeeeeees 103 To open the HP Easy Printer Care Software 0 cccccccceceeeeeeeeeeneee eee eeeeeeetaeeeeeeetaeeeeeee 103 HP Easy Printer Care software sections 0 0 0 0 eeeeeeeeeeeneeeeeeeeeeeeeeeeeeeaaeeeeeeeaaaeeeeseeiaeeeeeeeaas 104 Using the HP Printer Utility for Macintosh eee eee ener e reece eeeeeaeeeeeeaaeeeeeeeaaeeeeeeaeeeeeneneeeeeenaaes 105 Opening the HP Printer Utility 0 ccc ee eetee a a aa aaa HP Printer Utility features wccc tecefaccasted arean E NEE ANA
220. such as spreadsheets and databases where it is important for columns to line up vertically Proportional spaced fonts are generally used in text and word processing programs Common PCL 6 and PCL 5 printer commands Table F 4 Job control commands Function Command Options Reset E E Not available Number of copies E amp l X 1 to 999 two sided one sided printing E amp l S 0 Simplex one sided printing 1 Duplex two sided with long edge binding 2 Duplex two sided with short edge binding SS Table F 2 Page control commands ee Function Command Options Paper source E amp l H 0 Prints or ejects current page 1 Tray 2 2 Manual feed paper 3 Manual feed envelope 4 Tray 1 5 Tray 3 6 Optional envelop feeder 7 Auto select 8 Tray 4 20 to 69 external trays Paper size E amp l A 1 Executive 2 Letter 3 Legal 25 A5 26 A4 45 JIS BS 216 Appendix F Printer commands ENWW Table F 2 Page control commands continued Function Command Options 80 Monarch envelope 81 Commercial 10 envelope 90 DL ISO envelope 91 C5 ISO envelope 100 B5 ISO envelope B5 ISO 101 Custom Paper type E amp n 5WdBond Bond 6WdPlain Plain 6WdColor Color 7WdLabels Labels 9WdRecycled Recycled 11WdLetterhead Letterhead 10WdCardstock Cardstock 11WdPrepunched Prepunched 11WdPreprinted Preprinted 13WdTransparency Transpare
221. suffer OFF The printer does not reprint any page that was involved in a jam Because no memory is used to store the most recent pages overall printer performance might be optimized To set the jam recovery response 1 2 3 4 5 6 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press to highlight SYSTEM SETUP and then press v Press Y to highlight JAM RECOVERY and then press v Press A or to select the appropriate setting and then press v Press Menu to exit the menu 46 Chapter 2 Control panel ENWW ENWW RAM disk This option determines how the RAM disk feature is configured This option is available only if the printer has at least 8 MB of free memory The default is AUTO e AUTO The printer determines the optimal RAM disk size based on the amount of available memory e OFF The RAM disk is disabled but a minimal RAM disk is still active sufficient to scan one page To set the RAM disk 1 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press W to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight RAM DISK and then press v 5 Press 4 or to select the appropriate setting and then press v 6 Press Menu to exit the menu Language If LANGUAGE appears in English on the control panel use the following procedure Otherwise turn the printer off and then on again When XXX MB app
222. synchronization with a network time server Wake Time Allows you to set or edit a wake time for the printer NOTE The Settings tab can be password protected If this printer is on a network always consult with the printer administrator before changing settings on this tab Networking tab Provides the ability to change network settings from your computer Network administrators can use this tab to control network related settings for the printer when it is connected to an IP based network This tab does not appear if the printer is directly connected to a computer or if the printer is connected to a network using anything other than an HP Jetdirect print server B NOTE The Networking tab can be password protected Other links Contains links that connect you to the Internet HP Instant Support Connects you to the HP Web site to help you find solutions This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer Order Supplies Connects to the HP Web site in which you can order genuine HP supplies such as print cartridges and paper Product Support Connects to the support site for the printer from which you can search for help regarding general topics EA NOTE You must have Internet access in order to use any of these links If you use a dial up connection and did not connect when you first opened the embed
223. t LINE DETAIL ON 162 Chapter7 Problem solving ENWW ENWW Blurred print A Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications Make sure that the environmental specifications for the printer are being met See Operating environment Turn over the stack in the tray Also try rotating the stack 180 Do not use media that already has been run through the printer Decrease the toner density Open the CONFIGURE DEVICE menu at the printer control panel Open the PRINT QUALITY submenu and change the TONER DENSITY setting See Print Quality submenu Open the CONFIGURE DEVICE menu at the printer control panel On the PRINT QUALITY submenu open OPTIMIZE and set HIGH TRANSFER ON See Print Quality submenu Random image repetition AaABbCc AaBboCc If an image that appears at the top of the page in solid black repeats further down the page in a gray field the toner might not have been completely erased from the last job The repeated image might be lighter or darker than the field it appears in Change the tone darkness of the field that the repeated image appears in Change the order in which the images are printed For example have the lighter image at the top of the page and the darker image farther down the page Troubleshooting print quality problems e From your software program rotate the whole page 180
224. t SLEEP MODE and then press v 5 Press or W to select ON or OFF and then press v 6 Press Menu to exit the menu Personality This printer features automatic personality printer language switching e AUTO Configures the printer to automatically detect the type of print job and configure its personality to accommodate that job e PCL Configures the printer to use Printer Control Language e PDF Configures the printer to use portable document format e PS Configures the printer to use PostScript emulation To set the personality 1 Press Menu to open the menus Press to highlight CONFIGURE DEVICE and then press v Press to highlight SYSTEM SETUP and then press v 2 3 4 Press to highlight PERSONALITY and then press v 5 Press or to select the appropriate personality and then press v 6 Press Menu to exit the menu Clearable warnings Use this feature to determine the display time of control panel clearable warnings by selecting ON or JOB The default value is JOB e ON Clearable warnings appear until you press v e JOB Clearable warnings appear until the end of the job for which they were generated To set the clearable warnings 1 Press Menu to open the menus 2 Press W to highlight CONFIGURE DEVICE and then press v 3 Press to highlight SYSTEM SETUP and then press v 4 Press to highlight CLEARABLE WARNINGS and then press v 44 Chapter 2 Control panel ENWW
225. t occur Try printing to a different output bin The sheets might be sticking together Try bending the stack to separate each sheet Do not fan the stack If you are printing from tray 1 try feeding fewer sheets of media at a time If you are printing small sizes such as index cards make sure that the media is oriented correctly in the tray Turn over the media stack in the tray Also try rotating the stack 180 Try rotating media to feed through the printer from a different orientation Check the media quality Do not use damaged or irregular media Use only media that meets HP specifications See Paper specifications Do not use media that has already been used in a printer or copier Do not print on both sides of envelopes transparencies vellum or labels Do not use media with staples or media that has had the staple removed Staples can damage the printer and can void warranty Clearing jams 151 e Make sure that the power supplied to the printer is steady and meets printer specifications See Specifications e Clean the printer See Cleaning the printer e Contact an HP authorized service or support provider to perform routine printer maintenance See the support flyer that was included with the printer or see HP Customer Care 152 Chapter7 Problem solving ENWW Troubleshooting print quality problems ENWW This section helps you define print quality problems and what to do to correct them Often
226. t quality Paper that does not meet the guidelines that are outlined in this manual can cause the following problems e Poor print quality e __ Increased jams e Premature wear on the printer requiring repair EA NOTE Some paper might meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Before purchasing large quantities of media make sure that it meets the requirements that are specified in this user guide and in the HP LaserJet Printer Family Print Media Guide which is available for download at http www hp com support ljpaperguide Always test paper before buying large quantities AN CAUTION Using media that does not meet HP specifications can cause problems for the printer requiring repair This repair is not covered by the HP warranty or service agreements Supported media sizes Executive JIS 216 x 330 mm 8 5x13in yf Media size Dimensions Tray 1 Tray 2 Tray 3 Automatic Manaul duplex duplex Letter 216 x 279 mm 8 5 x 11 in 60 to 199 g m 16 to 53 Ib Y Y v Y Letter R 279 x 216 mm 11 x 8 5 in vA Y A4 211 x 297 mm 8 3 x 11 7 in Y v A4 R 297 x 211 mm 11 7 x 8 3 in Y v Legal 216 x 356 mm 8 5 x 14 in vA va Executive 185 x 267 mm 7 3 x 10 5 in Y 4 NANANANEANANENS NN YONNY NYSY SY
227. t supported in environments where shared Windows NT 4 0 Windows 2000 or Windows XP clients are connected to Windows NT 4 0 Windows 2000 or Windows XP hosts HP Driver Preconfiguration HP Driver Preconfiguration is a software architecture and set of tools that you can use to customize and distribute HP software in managed corporate printing environments Using HP Driver Preconfiguration information technology IT administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment For more information see the HP Driver Preconfiguration Support Guide which is available at www hp com support j5200 Additional drivers The following drivers are not included on the CD but are available from www hp com go j5200_software e UNIX model scripts e Linux drivers Printer software 9 Chapter 1 Opening the printer drivers Operating System To change the settings for all print jobs until the software program is closed To change the default settings for all print jobs To change the product configuration settings Windows 98 and Me ue On the File menu in the software program click Print f Click Start click Settings and then click Printers 1 Click Start click Settings and then click Printers 2 Right click the driver icon 2 Right click the driver icon 2 Select the driver and then and then sel
228. t when you first opened the HP Easy Printer Care software you must connect before you can visit these Web sites Shop Online for Supplies button Opens the HP supplies Web site in a new browser window If you have checked the Order check box for any items the information about those items can be transferred to the Web site Print Shopping List button Prints the information for the supplies that have the Order check box selected Email Shopping List button Creates a text list of items that have the Order check box selected The list can be copied into an e mail message that you send to your supplier Alert Settings window Allows you to configure the printer to automatically notify you of printer issues Alerts on or off Activates or deactivates the alerts feature for a certain printer When alerts appear Sets when you want alerts to appear either when you are printing to that particular printer or anytime there is a printer event Alert event type Sets whether you want alerts for only critical errors or for any error including continuable errors Notification type Sets what type of alert should appear pop up message or system tray alert and e mail message Device List tab Shows information about each printer in the Devices list Printer information including printer name make and model An icon if the View as drop down box is set to Tiles which is the default setting Any current alerts for the pr
229. teita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser Safety statements 195 196 AppendixD Regulatory information ENWW ENWW Working with memory and print server cards This section explains the memory features of the printer and provides steps for expansion Overview Installing printer memory Installing CompactFlash cards Checking DIMM or CompactFlash installation Saving resources permanent resources Enabling memory for Windows Using HP Jetdirect print server cards 197 Overview One dual inline memory module DIMM slot and two CompactFlash slots are available for upgrading the printer with the following items e More printer memory DIMMs are available in 32 48 64 128 256 and 512 MB
230. that are connected to a network seesssssssrsriresrerrreseeennerindnnaaatananadnnnnnaaandnnnndadnnaaanananaaa 172 Ordering directly through the HP Easy Printer Care software for printers that are directly connected to a computer eesseessrrrissesrrneeesrrsasttinaeeinnneadtntnnenetndnaaaatannnennnnaaaananne 172 Part NUMDE S niea aa iadaaa aE AAE AAAA EEEE EAEAN EAE E AENEA Nada 173 Paper handling accessories ceeeeeeeeee seen e eect ence ee tnst ttnt attt EEEn SE EEE AAAE EAEAN NEEE Enant EEn nn eenma aet 173 Prio candido sieo n e E N 173 Memon okanran a A a eodeeitaaaaveteiasehedes 173 Cables and interfaces ccccccccceseescceeceeeeeeeeeecenaeceeeeeedceaaaanaeeeeeeeesesececaceeseeeeeeseseenenaeess 173 Printmedia sienose nasod aa a a aa a aaa a a 174 Appendix B Service and support Hewlett Packard limited warranty statement seseesesesineseerreesetrrresttrrrnttttnnsstttnnnsatennnnatennnnnenen nn neen 177 Print cartridge transfer unit and fuser limited warranty statement 0 cccccececeeeeeeeeeeeeeeeeeteeeeees 178 HP maintenance agreement neesan EEA LQ On site Service agreements ceceeeccceeeeeecceceeteeeeceeeeeteccceenenseeceeeesteseseeeeetteseeeeetttsecereeed FQ Nexteday On Site SOIVVICG vievesecccititedede eeeeaeevetaesed ini TENAR AREENAN tienen 179 Weekly volume On Site service o oo eeceeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeseneaaeeeeeeaaeees 179 Repacking the Printer cnisssvecsssta
231. the formatter 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support 56 XX ERROR alternates with To continue turn off then on An error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support 57 XX PRINTER ERROR alternates with To continue turn off then on A printer fan error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support 58 XX ERROR alternates with To continue turn off then on An error has occurred in which a memory tag CPU was detected 1 Press W to view step by step information 2 Turn the printer off and then on 3 If the message persists contact HP Support To exit press 2 59 XY ERROR alternates with To continue turn off then on A printer motor error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support NOTE This message might also appear if the transfer unit is missing or incorrectly installed Ensure that the transfer unit is correctly installed 62 NO SYSTEM No system was found 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support 64 ERROR A scan buffer error has occurred 1 Turn the printer off and then on 2 Ifthe message persists contact HP Support ENWW Control panel messages 131 Control panel message Description
232. the tray for the correct size Sleep mode on The printer is in the sleep mode Any button press or the receipt of data clears sleep mode No action necessary The printer automatically exits sleep mode STANDARD TOP BIN FULL alternates with Remove all paper from bin The output bin is full Printing cannot continue Empty the output bin Printing resumes automatically Tray X lt TYPE gt lt SIZE gt The printer is reporting the current configuration of tray X No action necessary 138 Chapter 7 Problem solving ENWW Control panel message Description Recommended action alternates with To change size or type press Y Press to clear the message Press to change the type or size See Configuring trays for more information TRAY XX EMPTY lt TYPE gt lt SIZE gt alternates with Ready The tray is empty but the current print job does not require this tray Fill the tray The message indicates the type and size of media for which the tray is currently configured TRAY XX OPEN For help press alternates with Ready The tray is open but printing can continue Close the tray TRAY XX OPEN OR EMPTY alternates with Ready The tray is open or empty but the current print job does not require this tray Close or fill the tray TYPE MISMATCH IN TRAY XX alternates with Ready The tray is loaded with a media type that is different than
233. ticles can accumulate inside the printer Over time this buildup can cause print quality problems such as toner specks or smearing see Troubleshooting print quality problems This printer has a cleaning mode that can correct and prevent these types of problems To clean the printer using the printer control panel 1 Press Menu 2 Press to highlight CONFIGURE DEVICE and then press v 3 Press W to highlight PRINT QUALITY and then press v EF NOTE If your printer has an automatic duplexer go to step 7 4 Press to highlight CREATE CLEANING PAGE and then press v 5 Remove all paper from tray 1 6 Remove the cleaning page and load it face down in tray 1 EZ NOTE If you are not in the menus navigate to PRINT QUALITY by using the previous instructions 7 Atthe printer control panel press W to highlight PROCESS CLEANING PAGE and then press v Cleaning the printer 113 114 Chapter6 Maintenance ENWW 7 Problem solving This troubleshooting information is organized to help you resolve printing problems Choose the general topic or type of problem from the following list e Basic troubleshooting checklist e Troubleshooting flowchart e Solving general printing problems e Control panel message types e Control panel messages e Guidelines for using paper e Printing special pages e Common causes of jams e Jam locations Clearing jams e Troubleshooting p
234. tics menu Service menu Changing printer control panel configuration settings 19 Overview You can perform most routine printing tasks from the computer by using the program or printer driver These two methods are the most convenient way to control the printer and they will override the printer control panel settings See the Help file for your program or for more information about gaining access to the printer driver see Opening the printer drivers You can also control the printer by changing settings at the printer control panel Use the control panel to gain access to printer features that the program or printer driver do not support You can print a menu map at the printer control panel that shows the settings with the currently selected values see Using printer information pages Some menus or menu items appear only if certain options are installed in the printer 20 Chapter 2 Control panel ENWW Control panel layout The control panel display gives you complete timely information about the printer and print jobs Menus provide access to printer functions and detailed information The message and prompt areas of the display alert you to the state of the printer and tell you how to respond o 5 o Ke O o o 1 Control panel display Number Button or light Function Shows status information menus help information and error messages 2 Help button Provides information about
235. till media in the printer Look for media in other locations Clearing jams from the print cartridge area 1 Open the top cover and remove the print cartridge CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes 146 Chapter7 Problem solving ENWW 2 Slowly pull the media out of the printer Be careful to not tear the media VAN CAUTION Avoid spilling loose toner Use a dry lint free cloth to clean any toner that might have fallen into the printer If loose toner falls into the printer it might cause temporary problems with print quality Loose toner should clear from the paper path after a few pages are printed If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 3 Replace the print cartridge and then close the top cover If a jam message persists there is still media in the printer Look for media in other locations ENWW Clearing jams 147 Clearing jams from the output bin areas A NOTE If media is jammed in the top output area but most of the media is still inside the printer it is best to remove it through the rear door 1 Open the rear door 2 Slightly lift up the rear door and then on the inside of the door lift up on the middle portion of the black assembly to release the clips Let the rear door drop completely open 148 Chapter7 Problem solving ENW
236. ting 156 duplexer bad connection errors 133 binding options 83 jams clearing 150 models including 4 paper orientation 82 paper path test 40 paper sizes supported 82 partnumber 173 printing with 90 settings 29 Show Me How menu 24 troubleshooting 123 usage page 26 using 83 E e mail alerts 98 Easy Printer Care software 13 103 EconoMode setting 33 EIO cards bad transmission error buffer overflow errors installing 211 part numbers removing 212 settings 38 slots 198 electrical specifications 182 embedded I O buffer overflow errors 129 embedded I O transmission errors 130 embedded Web server end of life disposal 190 energy specifications 182 Energy Star compliance 4 enlarging documents 86 envelopes default size setting 29 margins 71 185 printing from tray 1 72 sizes supported 16 specifications 184 storing 185 wrinkled troubleshooting 161 environment for printer specifications 183 troubleshooting 153 environmental stewardship program 189 EPS files troubleshooting error messages 130 129 173 13 99 168 alphabetical list 133 event log 40 numerical list 126 settings 35 44 types of 125 Windows 166 error messages control panel 21 escape characters 214 ENWW Ethernet cards partnumbers 173 event log 40 extended warranty 180 F factory defaults restoring 39 FastRes 4 32 FCC regulations 188 features 3 4 file directory printing 26 97 Finnish laser safety statement 195 firmw
237. to print the lighter image first e If the defect occurs later in a print job turn the printer off for 10 minutes and then turn it on to restart the print job 164 Chapter7 Problem solving ENWW Troubleshooting network printing problems ENWW NOTE HP recommends that you use the printer CD to install and set up the printer on a network Print a configuration page see Using printer information pages If an HP Jetdirect print server is installed printing a configuration page also prints a second page that shows the network settings and status See the HP Jetdirect Embedded Print Server Administrator s Guide on the printer CD for help and for more information about the Jetdirect configuration page To open the guide run the CD click Printer Documentation click HP Jetdirect Guide and then click Troubleshooting the HP Jetdirect Print Server Try printing the job from another computer To verify that a printer works with a computer use a parallel or USB cable to connect it directly to a computer You will have to reinstall the printing software Print a document from a program that has printed correctly in the past If this works a problem with the network might exist Contact your network administrator for assistance Troubleshooting network printing problems 165 Troubleshooting common Windows problems Error message Error Writing to LPTx in Windows 9x Cause Solution Media is not loaded Make su
238. to the printer sometimes include resources for example fonts macros or patterns Resources that are internally marked as permanent remain in the printer memory until you turn the printer power off Use the following guidelines if you use the page description language PDL ability to mark resources as permanent For technical details see an appropriate PDL reference for PCL or PS e Mark resources as permanent only when it is absolutely necessary that they remain in memory while the printer power is turned on e Send permanent resources to the printer only at the beginning of a print job and not while the printer is printing E NOTE Overusing permanent resources or downloading them while the printer is printing might affect printer performance or the ability to print complex pages ENWW Saving resources permanent resources 209 Enabling memory for Windows 1 On the Start menu point to Settings and click Printers or Printers and Faxes Select this printer and select Properties On the Configure tab click More 2 3 4 Inthe Total Memory field type or select the total amount of memory that is now installed 5 Click OK 6 Go to Checking DIMM or CompactFlash installation 210 Appendix E Working with memory and print server cards ENWW Using HP Jetdirect print server cards Follow these procedures to install or remove an EIO card Installing an HP Jetdirect print server card 1 Turn off the printer and then
239. tridge from its package until you are ready to use it CAUTION To prevent damage to the print cartridge do not expose it to light for more than a few minutes HP print cartridges When you use a genuine new HP print cartridge you can obtain the following supplies information e Percentage of supplies remaining e Estimated number of pages remaining e Number of pages printed HP policy on non HP print cartridges Hewlett Packard Company cannot recommend the use of non HP print cartridges either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality 108 Chapter6 Maintenance ENWW ENWW AN CAUTION Any damage caused by a non HP print cartridge is not covered under the HP warranty and service agreements To install a new HP print cartridge see Changing the print cartridge To recycle the used cartridge follow the instructions included with the new cartridge Print cartridge authentication The printer automatically authenticates the print cartridge when it is inserted into the printer During authentication the printer will let you know whether a cartridge is a genuine HP print cartridge If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge see HP fraud hotline and Web site HP fraud hotline and Web site Call the HP fraud hotline 1 877 219 3183 toll free in North
240. trol panel 2 Press W to highlight CANCEL CURRENT JOB and then press v to cancel the job If the print job is too far into the printing process you might not have the option to cancel it To stop the current print job from the software program A dialog box will appear briefly on the screen giving you the option to cancel the print job If several requests have been sent to the printer through your software they might be waiting in a print queue for example in Windows Print Manager See the software documentation for specific instructions about canceling a print request from the computer If a print job is waiting in a print queue computer memory or print spooler Windows 98 2000 XP or Me delete the print job there For Windows 98 or Windows Me click Start click Settings and then click Printers For Windows 2000 and Windows XP click Start and then click Printers Double click the HP LaserJet 5200 printer icon to open the print spooler Select the print job that you want to cancel and then press Delete If the print job is not cancelled you might need to shut down and restart the computer 92 Chapter 4 Printing tasks ENWW Managing stored jobs ENWW EY NOTE This feature is available only for printers that have installed hard drives To store print jobs on the printer use the Job Storage tab in the printer driver Properties dialog box After a job is stored you can print it or delete it from the printer control panel
241. ttached to the correct one The printer is on a network and is not receiving a signal Disconnect the printer from the network and use a parallel or USB cable to attach it directly to a computer Reinstall the printing software Print a job that you know works Clear any stopped jobs from the print queue The printer is not receiving power If no lights are on check the power cord connections Check the power switch Check the power source The printer is malfunctioning Check the control panel display for messages and lights to determine if the printer is indicating an error Note any message and see Control panel messages 124 Chapter7 Problem solving Control panel message types Four types of control panel messages can indicate the status of or problems with the printer Message type Description Status messages Status messages reflect the current state of the printer They inform you of normal printer operation and require no interaction to clear them They change as the state of the printer changes Whenever the printer is ready not busy and has no pending warning messages the status message Ready appears if the printer is online Warning messages Warning messages inform you of data and print errors These messages typically alternate with the Ready or status messages and remain until the button is pressed Some warning messages are clearable If CLEARABLE WARNINGS is set to JOB on the printer CO
242. u select FUSER MODES and then select the media type you are using Change the setting to LOW which helps reduce the heat in the fusing process See Print Quality submenu You must also set the type of media for the tray you are using See Controlling print jobs Wrinkles or creases AaBbCc 1 Print a few more pages to see if the problem corrects itself 2 Make sure that the environmental specifications for the printer are being met See Operating environment 3 Turn over the stack in the tray Also try rotating the stack 180 4 Make sure that media is loaded correctly and all adjustments have been made See Configuring trays 160 Chapter7 Problem solving ENWW ENWW 5 Make sure that the type and quality of the media you are using meet HP specifications See Paper specifications 6 If envelopes are creasing try storing envelopes so that they lie flat If the above actions do not improve wrinkles or creases change your fuser mode from NORMAL to LOW1 1 On the control panel press Menu 2 3 4 5 Use to highlight CONFIGURE DEVICE and then press v Use to highlight PRINT QUALITY and then press v Use to highlight FUSER MODES and then press v Use to highlight LOW1 and then press v Vertical white lines 3 Print a few more pages to see if the problem corrects itself Make sure that the type and quality of the media you are using meet HP specifications S
243. uest accepted please wait The printer has accepted a request to print an internal page but the current job must finish printing before the internal page will print No action necessary Resend upgrade The firmware upgrade was not successful Attempt the upgrade again Restoring factory settings The printer is restoring factory settings No action necessary Restoring RFU LOAD ERROR The printer is restoring settings An error has occurred during a firmware upgrade No action necessary 1 Reinstall the firmware 2 Ifthe problem persists contact HP Support Rotating motor alternates with To exit press STOP key SANITIZING DISK X COMPLETE alternates with DO NOT POWER OFF The printer is testing a motor The memory disk is being sanitized This process might take up to an hour During this time no jobs can be printed Press Stop to stop this test Do not turn off the printer Wait for the process to complete The printer automatically restarts at the end of the sanitation process Setting saved A menu selection has been saved No action necessary SIZE MISMATCH IN TRAY XX alternates with Ready The tray is loaded with a media size that is different than the size for which the tray is configured Printing can continue from other trays but not from this one 1 Make sure the media guides are adjusted correctly 2 Inthe PAPER HANDLING menu configure
244. utput bin duplex and number of copies settings that you set in the other items on the Paper Path Test menu Set the other items before selecting PRINT TEST PAGE COPIES SOURCE Select the tray that uses the paper path that you want to test You can select any tray that is installed Select ALL TRAYS to test all paper paths Paper must be loaded in the selected trays DUPLEX Determine whether the paper goes through the duplexer during the paper path test The menu item appears only if the printer includes a built in duplexer COPIES Set how many sheets of paper are used from each tray during the paper path test Service menu The SERVICE menu is locked and requires a PIN for access This menu is intended for use by authorized service personnel 40 Chapter 2 Control panel ENWW Changing printer control panel configuration settings By using the printer control panel you can make changes to general printer configuration default settings such as tray size and type sleep delay printer personality language and jam recovery The printer control panel settings can also be changed from a computer by using the setting page of the embedded Web server The computer shows the same information that the control panel shows For more information see Using the embedded Web server CAUTION Configuration settings seldom need to be changed Hewlett Packard Company recommends that only the system administrator change configuratio
245. vides a quick reference for users who are already familiar with PCL 6 and PCL 5e command structure HP GL 2 The printer can print vector graphics by using the HP GL 2 graphics language Printing in the HP GL 2 language requires that the printer leave PCL 5e language and enter HP GL 2 mode which can be done by sending the printer PCL 5e code Some programs switch languages through their drivers PJL HP s Printer Job Language PJL provides control above PCL 5e and other printer languages The four major functions provided by PJL are printer language switching job separation printer configuration and status readback from the printer PJL commands can be used to change printer default settings EA NOTE The table atthe end of this section contains commonly used PCL 5e commands See Common PCL 6 and PCL 5 printer commands For a complete listing and explanation of how to use PCL 5e HP GL 2 and PJL commands see the HP PCL PJL Reference Set which is available on CD HP part number 5961 0975 ENWW 213 Understanding PCL 6 and PCL 5e printer command syntax Before using printer commands compare these characters Lowercase l Uppercase O O Number one 1 Number 0 0 Many printer commands use the lowercase letter 1 and the number one 1 or the uppercase letter O O and the number zero 0 These characters might not appear on your screen as shown here You must use the exact character and case specified
246. view a Help file open the online Help through the printer driver 2 Chapter 1 Printer basics ENWW Printer at a glance ENWW HP LaserJet 5200 HP LaserJet 5200n HP LaserJet 5200tn HP LaserJet 5200dtn Prints up to 35 pages per minute ppm 48 megabytes MB of random access memory RAM upgradable up to 512 MB 100 sheet multipurpose tray tray 1 250 sheet input tray tray 2 and 250 sheet output bin Hi Speed universal serial bus USB 2 0 port IEEE 1284 compliant parallel port and enhanced input output EIO slot One open dual inline memory module DIMM slot Two compact flash memory slots for accessibility HP LaserJet 5200 printer plus 64 MB RAM HP Jetdirect full featured embedded print server to connect to 10Base T 100Base TX networks HP LaserJet 5200 printer plus e 64 MB RAM e HP Jetdirect full featured embedded print server to connect to 10Base T 100Base TX networks e _500 sheet input tray tray 3 HP LaserJet 5200 printer plus e 128 MB RAM HP Jetdirect full featured embedded print server to connect to 10Base T 100Base TX networks e 500 sheet input tray tray 3 e Automatic two sided duplex printing Printer at a glance 3 Features at a glance Feature Description Performance 460 MHz processor User interface Control panel help Show Me How help topics in the control panel HP Easy Printer Ca
247. ws error messages 166 Chapter7 Problem solving ENWW Troubleshooting common Macintosh problems In addition to the problems that are listed in Solving general printing problems this section lists problems that can occur when using a Mac computer ENWW printer will not appear in the Chooser NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility The The printer driver is not listed in Print Center Cause Solution The printer software might not have been installed or was installed incorrectly Make sure that the HP LaserJet 5200 PPD is in the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lpro 4 where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lpro4 where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The printer name IP address or Rendezvous host name does not appear in the printer list box in the print center Cause Solution The printer might not be ready Make sure that the cables are connected
248. x duplex Plain 60 to 199 g m 16 to 53 Ib vA Plain 60 to 120 g m 16 to 32 Ib Va va vA Preprinted 60 to 120 g m 16 to 32 Ib Va Y VA Letterhead 60 to 120 g m 16 to 32 Ib Y Va vA Transparency 0 10 to 0 14 mm thick 4 7 Va to 5 mils thick Prepunched 60 to 120 g m 16 to 32 Ib Y va Y Bond 60 to 120 g m 16 to 32 Ib Va Y vA Recycled 60 to 120 g m 16 to 32 Ib Va Y vA Envelopes 75 to 90 g m 20 to 24 Ib Colored paper 60 to 120 g m 16 to 32 Ib OS Labels 0 10 to 0 14 mm thick 4 7 to 5 mils thick Cardstock 135 to 176 g m 36 to 47 Ib Y Rough Light 60 to 75 g m 16 to 20 Ib vA Vellum 60 to 120 g m 16 to 32 Ib Tough Paper 0 10 to 0 14 mm thick 4 7 to 5 mils thick NN YNN NNNSNN NNNSNN Postcard 135 to 176 gim 36 to 47 Ib f Y 1 Custom Automatic two sided printing duplexing requires an HP LaserJet printer that is equipped with the optional duplexer For 60 to 199 g m 16 to 53 Ib Va 4 4 Y more information about automatic duplexing and manual duplexing see Printing on both sides duplexing Selecting print media 17 18 Chapter 1 Printer basics ENWW ENWW Control panel This section explains the printer control panel and menus Overview Control panel layout Using the control panel menus Show Me How menu Retrieve Job menu Information menu Paper Handling menu Configure Device menu Diagnos
249. y Several The default setting is ENGLISH ENWW Configure Device menu 37 I O submenu Items on the I O input output menu affect the communication between the printer and the computer If the printer contains an HP Jetdirect print server you can configure basic networking parameters by using the submenu These and other parameters can also be configured through HP Web Jetadmin see Using HP Web Jetadmin software or other network configuration tools such as the embedded Web server see Using the embedded Web server Item Values Explanation VO TIMEOUT 5 to 300 Select the I O timeout period in seconds Use this setting to adjust timeout for the best performance If data from other ports appears in the middle of your print job increase the timeout value The default setting is 15 PARALLEL INPUT HIGH SPEED HIGH SPEED Select YES to enable the printer to accept the faster parallel communications that are used for ADVANCED FUNCTIONS connections with newer computers ADVANCED FUNCTIONS Turn the bidirectional parallel communication on or off The default is set for a bidirectional parallel port IEEE 1284 The printer uses this setting to send status messages to the computer Turning the parallel advanced functions on might slow language switching EMBEDDED JETDIRECT TCP IP TCP IP Select whether the TCP IP protocol stack is enabled or disabled You can set several TCP IP parameters IPX SPX Select the TCP
250. y for Macintosh 95 Using printer information pages From the printer control panel you can print pages that give details about the printer and its current configuration The table below provides the procedures for printing the information pages 96 Page description How to print the page Menu map Shows the control panel menus and available settings 1 Press Menu 2 Press W to highlight INFORMATION and then press v 3 If PRINT MENU MAP is not highlighted press M or W until it is highlighted and then press v The content of the menu map varies depending on the options currently installed in the printer For a complete list of control panel menus and possible values see Using the control panel menus Configuration page Shows printer settings and installed accessories 1 Press Menu 2 Press W to highlight INFORMATION and then press Y 3 Press W to highlight PRINT CONFIGURATION and then press Y EA NOTE If the printer contains an HP Jetdirect print server or an optional hard disk drive an additional configuration page prints that provides information about those devices Supplies status page Shows print cartridge toner levels 1 Press Menu 2 Press W to highlight INFORMATION and then press Y 3 Press W to highlight PRINT SUPPLIES STATUS PAGE and then press Y B NOTE If you are using non HP supplies the supplies status page might not show the remain
251. you can select a fuser mode that is available for that type The printer supports the following modes NORMAL Used for most types of paper HIGH2 Used for paper that has a special or rough finish HIGH1 Used for rough paper LOWS Used for transparencies LOW2 Used for lightweight media Use this mode if you are having problems with curled paper LOW1 Use this mode if you are experiencing wrinkled media The default fuser mode is NORMAL for all print media types except transparencies LOW3 and rough paper HIGH1 CAUTION Do not change the fuser mode for transparencies Failure to use the LOW3 setting while printing transparencies can result in permanent damage to the printer and fuser Always select Transparencies as the type in the printer driver and set the tray type at the printer control panel to TRANSPARENCY When selected RESTORE MODES resets the fuser mode for each media type back to its default setting OPTIMIZE List of parameters Optimizes certain parameters for all jobs rather than or in addition to optimizing by paper type RESOLUTION 300 Selects the resolution All values print at the same speed 600 300 Produces draft print quality and can be used for compatibility with the HP LaserJet III family of printers 32 Chapter 2 Control panel ENWW Item Values Explanation FASTRES 1200 PRORES 1200 600 Produces high print quality for text and can be used for compatibility with the HP

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