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User Manual - Phone Master

1. MA 44 kk H lt i ae 0 02 45 0 00 00 1 00 rtsp fadmin passwordi1192 168 1 136 Grandstream Networks Inc GXV 3000 User Manual Page 44 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP Vales A Vides RESTORE FACTORY DEFAULT SETTING WARNING Restoring the Factory Default Setting will delete all configuration information in the phone Please backup or print all the settings before you do factory reset to restore factory default settings Grandstream is not responsible for restoring lost parameters and cannot provide help to connect you again to your VolP service provider Instructions for Factory Reset Disconnect network cable power cycle the unit before factory default resetting Step 1 Press OK key to bring up the key pad configuration Ul menu select System Config press OK to enter sub menu select Factory Reset Please refer to Table 5 1 of keypad flow chart Step 2 Key in the MAC address on the sticker at the bottom of phone by using following mapping sg 0 9 22 press the 2 key twice A will show on the LCD 222 2222 33 press the 3 key twice D will show on the LCD 333 3333 mJ For example if the MAC address is 000b8200e395 key input should be 0002228200333395 NOTE e f there are digits like 22 in the MAC you need to press 2 then press gt right arrow key to move the cursor or wait for 4 seconds to continue
2. f Baseline Standard Height 1333 finches Baseline Optimized f Progressive Resolution fiso pixels inch Steams a IT constrain Proportions size ___ __ gt z e Resarnple Image Bicubic 58 42K 1032s e 56 6kKbps NOTE Picture MUST be preprocessed and resized to 320 x 240 and picture must be saved in Baseline JPEG format Otherwise it will not be shown in the LCD screen of the phone Grandstream Networks Inc GXV 3000 User Manual Page 37 of 48 Firmware 1 0 1 20 Updated 10 2007 GH Innovative P Voica amp Vides FIGURE 10 SCREENSHOT OF SCREENSAVER UTILITY O Screensaver Tool Preview CATETP A oo Screensaverss42845cenic009 1 pg e Remember the limitation of the image bin file 20 images or 320kb e Putthe generated file image bin into the same folders as the firmware files e Reboot or Power cycle the phone and wait image bin file downloaded successfully CAUTION Please do not interrupt the power supply during file downloading You may damage the phone For users who experience frequent power outages Grandstream recommends using UPS prior to configuration file downloads or firmware upgrade Grandstream Networks Inc GXV 3000 User Manual Page 38 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innova iv CUSTOMIZED RING TONES Download the free Ring Tone Generation Tools from http www grandstream com resources html Please follow the same rules as ab
3. Default is No If configured to YES the video phone can be turned to a video surveillance camera once the phone rebooted This is the port for the video surveillance camera data stream Default is 554 This field defines the layer 3 QoS parameter It is the value used for IP Precedence or Diff Serv or MPLS Default value is 0 This contains the value used for layer 2 VLAN tag 802 1q and 802 1p Default setting is blank Default is 4 seconds User can press SEND key or key if configured to overwrite the 4 seconds value to speedup dialing This parameter allows users to configure the ff key as the Send or Dal key If set to Yes the key will immediately send the call In this case this key is essentially equivalent to the Re Dial key If set to No the key is included as part of the dial string This parameter defines the local RTP RTCP port pair used to listen and transmit It is the base RTP port for channel 0 When configured for audio channel 0 will use this port _ value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 4 for RTP and port_value 5 for its RTCP For video channel 0 will use port_value 2 for RTP and port_value 3 for its RTCP channel 1 will use port_value 6 for RTP and port_value 7 for RTCP The default value is 5004 This parameter when set to Yes will force random generation of both the local SIP and RTP ports This is usually necessary
4. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GXV 3000 IP Video Phone GXV 3000 User Manual www grandstream com Firmware Version 1 0 1 20 support agrandstream com TABLE OF CONTENTS GXW 3000 USER MANUAL WELCOME andinas 2 IS A o om oo AA eee ee ee eT 2 INSTALLATION tancia iaa 3 CONNECTING YOUR GAYV IP VIDEO PHONE ccccicsssiesevscsavanesnnsiwascesnedocvorentiiedeameneounseranccagnnauy orienta eonadacausasanienelennseessveas 4 WALE e A e 5 PRODUCT OVER eege 6 USING GAV 2000 IP VIDEO Le 1 8 GETTING FAMILIAR WITH LOD E 8 SIP ACCOUNTS A UP snadeteeodoinaansaynacanneavate 12 MIA e SIF Accoun s and LINES ee 12 Handset Speakerphone and Headset Mode 12 Completing Calls E E Making Calls usme TR UAC SNCS ra A As 13 DEKA CANOU ee 13 o o oo e 13 Call Wainy EE 14 AA rs A A e A 14 MI OCI ra a outra 14 Check Messages Message Waiting Indicator ooooononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nro nano nono nono nn nn ono n ono nnnnnnnnnnnnnnnnnnos 14 E 15 Ee 15 EE 15 Camera Local Loopback Display and OSD ONAOEFE eee cece ene nee e ee seeseeeeeeeeeeeeeeeeeeeeeeeeneeeaaaaa 15 Eege I3 A e 16 SONPISURA TIGO Ken 17 CONFIGURE OPERATION WITH KEYPAD geue deet spend EE fr nia 17 CONFIGURATION WITH WEB BROWSER cris 19 Acces ie WEO ONT O On T UOC as E bis 19 End User e 19 Ee 22 A S E O AIN o 23 Individual Account Ee 29 SAVING the Configuratio CNG GES di AA 32 Rebootine the Phone EE Se CONFIGURATION
5. Advanced Server Support DNS SRV Look up and SIP Server Fail Over Visual message waiting indica Features tion Support customizable idle screensaver aaa Security DIGEST authentication and encryption using MD5 and MD5 sess i Secure signaling SIP over TLS pending and secure voice video communication eRe gt SRTP Grandstream Networks Inc GXV 3000 User Manual Page 7 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innova IP Voice amp Vides USING GXV 3000 IP VIDEO PHONE GETTING FAMILIAR WITH LCD FIGURE 2 GXV LCD SCREEN Handset Speaker Ringer Volume Connectivity Status and or SIP Proxy Server status S d rt IB Agm Pete 3 modes solid blinking blank 3 e 09 33 z 00 ome gie Grandstream Phone Number Missed Call Icon cb on iy l or ext IP 192 168 1 186 Phone IP Address The LCD display disappears when the screensaver is on If you do not want the LCD display you can turn it off TABLE 5 LCD ICON DEFINITIONS Pion LCD Icon Definitions Connectivity Status SIP Proxy Server Icon Le Solid connected to SIP Server IP address received Blinking physical connection failed Blank SIP Proxy Server not registered Phone Status Icon OFF when the handset is on hook ON when the handset is off hook Speaker Phone Status Icon FLASH when phone rings or a call is pending OFF when the speakerphone is off ON when the speakerphone is on Handset Speakerphone and Ring Volume Icon Each
6. default NTP time server if user has own NTP server Default is No Grandstream Networks Inc GXV 3000 User Manual Page 20 of 48 Firmware 1 0 1 20 Updated 10 2007 Daylight Savings Time Time Display Format Date Display Format Display Clock instead of Date Disable SIP User Display Disable IP Address Display LCD Screen Saver Start Interval LCD Screen Saver Refresh Interval LCD Auto Power Off Interval Grandstream Networks Inc Zen innovative IP Voie This parameter controls time displayed in daylight savings time If set to Yes then the dis played time will be 1 hour ahead of normal time The Optional Rule is configured to automatically adjust the Daylight Savings Time DST based on the rule set in this field Rule Syntax e start time end time saving e Both start time and end time have the same syntax month day weekday hour minute o month 1 2 3 12 for Jan Feb Dec o day 1 2 3 31 o weekday 1 2 3 7 for Mon Tue Sun or O which means the daylight saving rule is not based on week days but based on the day of the month o hour hour 0 23 minute minute 0 59 If weekday is O it means the date to start or end daylight saving is at exactly the given date In that case the day value must not be negative If weekday is not zero and day is posi tive then the daylight saving starts on the first day the iteration of the weekday e g
7. 1st Sunday 3rd Tuesday etc If weekday is not zero and day is negative then the daylight saving starts on the last day the iteration of the weekday e g last Sunday 3rd last Tues day etc The saving is in the unit of minutes The saving time may also be preceded by a negative sign if subtraction is desired instead of addition The default value is set for US the Automatic Daylight Saving Time Rule shall be set to 3 2 7 2 0 11 1 7 2 0 60 Examples US Canada where daylight saving time is applicable 03 02 7 02 00 11 1 7 02 00 60 This means the daylight saving time starts from the second Sunday of March at 2AM and ends the first Sunday of November at 2AM The saving is 60 minutes LCD time display in 12 hour or 24 hour format Choose one of the following formats e Year Month Day e Month Day Year e Day Month Year Default is No Display the clock instead of Date If set to Yes it will show the clock in the LCD instead of date Default is No If enabled SIP User ID will not show on the LCD Default is No If enabled the IP address of the phone will not show on the LCD Default value is 60 seconds O means turn off this feature After 60 seconds the Screen Saver will start The Screen saver file stored in flash is limited to 20 images or 320kb Change screen saver in the same way as customized ring tone Default is 10 This parameter controls the picture changing speed showed on the
8. Configurable screen saver pictures still picture capture store VGA resolution visual voice message indicator Intuitive graphic user interface enabled by 5 navigation buttons Audio Features Full duplex hands free speakerphone Advanced Digital Signal Processing DSP Support for G 723 1 G 729A B G 711 y A PCMU PCMA G 726 GSM G 722 wide band with dynamic negotiation of codec and packet time In band and out of band DTMF In Audio RFC2833 SIP INFO Silence Suppression VAD voice activity detection CNG comfort noise generation AGC automatic gain control Packet delay amp loss concealment Acoustic Echo Cancellation AEC with Acoustic Gain Control AGC for speakerphone Call Handling Features Call hold call transfer attended blind Do Not Disturb DND call forward no answer busy unconditional mute caller ID name display or block call waiting call waiting caller ID 3 way conferencing redial dial plans off hook auto dial auto answer early dial speed dial call log and volume control Visual voice mail indicator audio mute amp camera block for privacy downloadable custom ring tones AA A Ss SS EE EE EE EE EE EE d e Support for anonymous call using privacy header 2222222 Firmware Upgrades Support for Authenticating configuration file before accepting changes Support firmware upgrade via TFTP or HTTP Allow user to specify different URL for
9. Network Settings GH o innova IP Voice amp Vides SIP Settings Primary A C ONLY Edit Upgrade Server Save and use TFTP Save and use HTTP Grandstream Networks Inc Cancel Add Phone Book Entry Phone Book Name New Entry e Download Phonebook XML of Back Confirm Add Cancel amp Return Call History User Preference Incoming Calls Delete ALL Records Outgoing Calls Back Missed Calls Back Auto Answer Primary A C Enable Auto Answer SIP Settinas gt Select DHCP PPPoE Audio Ge Select Static IP SIP Proxy Video Codecs Static IP Setting Outbound Proxy EE PPPOE Setting SIP User ID ta R Reset VLAN Setting SIP Auth ID SE Back SIP Password Se Save glk Cancel AudioCodecs 7 SE Spe Video Codecs a GE Select H 264 gt select G 26 Select H 263 Select G 729 A B Select H 263 Select GSM Back Back Upgrade Preferences Do NOT Disturb Primary A C Back PAL M PALSA Brazil PAL Nc PALSA Argentina Enable Paging Intercom Enable DND Auto Answer Disable Auto Answer gt Disable DND Do NOT Disturb Back Back Ring Tone Ring Tone Ring Volume gt Camera Default Ring LCD Ring 1 TV gt Ring 2 Video
10. Remote software upgrade via TFTP HTTP for deployed A devices including behind firewall NAT eea Provisioning Support automated NAT traversal without manual manipulation of firewall NAT Support remote automated and secure provisioning and software upgrade through fire wall NAT to enable zero configuration and plug and dial for end users Support remote device monitoring and events reporting using Syslog Support device configuration via LCD Web browser or central secure configuration file Support NAT traversal using IETF STUN and Symmetric RTP i RE 2 Manual or dynamic host configuration protocol DHCP network setup A Video Features Powerful video DSP with advanced adaptive jitter control and packet loss concealment technology to ensure superb audio and video quality Support H 263 H 263 for legacy compatible and H 264 baseline real time video codec at CIF or QVGA resolution and up to 30 frames second to ensure highest qual ity video delivery at 32kbps 1Mbps bandwidth level bit rate frame rate configurable High quality 5 6 inch TFTP color LCD allowing 2 dimensional view angle adjustment including 180 degrees vertical rotation and nearly 300 degrees horizontal rotation Advanced VGA resolution CMOS camera sensor view angle adjustable Anti flickering auto focus and auto exposure zoom PIP Picture in Picture audio mute and camera block for privacy call log video phone book
11. Screen Display This key functioning in loop switch when pressed continuously the camera local loop back OSD display PIP PIP swap will appear or happen on the LCD screen continuously in a loop mode OSD DISPLAY EXPLANATION e PCMU H 264 Audio Video codec used in the call this shows audio is using G 711 ulaw PCMU and video is using H 264 e 86K 15F This shows RECEIVING bandwidth used in the call OSD always shows other side bandwidth used Video bandwidth received is 86K 15 frames per second The top left and right time stamp show current time and call duration Grandstream Networks Inc GXV 3000 User Manual Page 15 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative IP Voice amp Vides CALL FEATURES The GXV 3000 supports traditional and advanced telephony features provided the server supports them TABLE 7 GXV 3000 CALL FEATURES Call Features Enable Call Waiting an Unconditional Call Forward Dial 72 wait for a dial tone Dial the forwarding number followed by wait for dial tone confirmation LCD will display Call FWD Activated Di Cancel Unconditional Call Forward dial 73 and get the dial tone to confirm the operation then hang up Call FWD Activated will disappear Busy Call Forward Dial 90 wait for a dial tone Dial the forwarding number followed by Wait for a dial tone confirmation Hang up Cancel Busy Call Forward dial 91 Wait for dial to
12. THROUGH A CENTRAL SERVER ccescccesceesseesseeceeeeeseeeeacesseeesseessaeenaeeeseecsaeeseaeeeeeessaeeneneceaes 33 SOFTWARE UPGRADE amp CUSTOMIZATION sissssssicccsscasssincccsvassessausiecassrsdensssvsersesavncccssasssccnesstensevaceeanssnasesnoeses 34 FIRMWARE UPGRADE THROUGH TEIRIHTTR AE 34 e E 34 Web Configuration Jnuterioace nn nn nn n RR nn nn nn n nn nn nn nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonnnaness 34 ER e avia a 34 CONFIGURATION FILE DOWNEDAD coartada 35 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD 36 EE E ee 37 SCREENSAVER IMAGES non cnn cnn nor rn rn nn rro rro rn rr EPEE r rn rn nn rn nn NEPPE SEERE Eeee eanne eneee 37 GH innowidiva IP Voica amp Vides CUSTOMIZED KING TONES EE 39 AI PORT EE 40 AA EAE E E REO 40 CONNECT THE GXV 3000 TO YOUR TV USING RCA CABLE oooconoocccnnonoccnonoconnnnnocononnocnnonnonononncccnnnncncnonnnrcnonnnicnns 40 o Sn A 41 VIDEO VELAN EEN 43 VIDEO SURVEILLANCE CONFIGURATION INSTRUCTIONS ccccceeccccceccccccecsccccececccccecccceecceccecccecsecscecseesceceeess 43 E ene nee en ae ee eee eet ere eee thee A were errant Reyer ere ree artes 43 TAC SIAC MON OT TIC VCP EN 43 RESTORE FACTORY DEFAULT SETTING 2ii c cccccccccsscccccccssccccsccccscccccccccsccccccccssccccccccscccscccessscsccccessccsecces 45 Grandstream Networks Inc GXV 3000 User Manual Page 2 of 48 Firmware 1 0 1 20 Updated 10 2007 TABLE OF FIGURES GXW 3000 USER MANUAL Figure 1 Connec
13. User ID is Phone Number SIP Registration Unregister on Reboot Register Expiration Registration Retry Wait Time Local SIP port Grandstream Networks Inc This field indicates whether the account is active The default value for the primary account Account 1 is Yes The default value for the other two accounts Is No The name associated with each account displayed on LCD SIP Server s IP address or Domain name provided by VoIP service provider IP address or Domain name of Outbound Proxy or Session Border Controller Used by GXV 3000 for firewall or NAT penetration in different network environment If it detects symmetric NAT STUN will not work ONLY OBP or session border controller can provide solution for symmetric NAT User account information provided by VoIP service provider ITSP It is either an actual phone number or something formatted like one SIP service subscriber s Authenticate ID used for authentication It can be identical to or different from SIP User ID SIP service subscriber s account password for GXV 3000 to register to SIP server SIP service subscriber s name that is used for Caller ID display Default is No If set to Yes phone will use Preferred DNS SRV Basic Setting Page to look up server If the GXV 3000 has an assigned PSTN telephone number this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be at
14. adaptor Using other power adaptor may dam age the GXV 3000 and will void the manufacturer warranty Grandstream Networks Inc GXV 3000 User Manual Page 3 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP Voice amp Vides CONNECTING YOUR GXV IP VIDEO PHONE FIGURE 1 CONNECTING THE GXV 3000 A E ef emm NETWORK PC RJ 45 Power jack Headset Jack 10 100Mbps ports Video Audio jack 2x USB ports TABLE 1 DEFINITIONS OF THE GXV 3000 CONNECTORS USB USB Interface for external USB device like flash to store captured image USB keyboard and mouse for embedded mini web browser operation NETWORK 10 100Mbps RJ 45 port for uplink to Ethernet PC 10 100Mbps RJ 45 port for connecting PC as switch mode Power Jack 12V DC power port Video Audio Jacke RCA Output Interface to external display like TV set Headset Jack 2 5mm headset jack Grandstream Networks Inc GXV 3000 User Manual Page 4 of 48 Firmware 1 0 1 20 Updated 10 2007 GH in owshia IP Voice amp Vides WALL MOUNT GXV 3000 can be wall mounted The two 2 wall mount sustaining brackets can be attached to the bot tom of the main body To position the phone on the wall place two fixed hangers on the wall hang the back of the phone on the fixed hangers The two sustaining brackets will balance the bottom of the phone and position the phone on the wall Handset gt Rest Tab Tab with exten Tab with exten sion dow
15. audible Next available lines will flash red as de scribed in section 4 3 2 3 Paging Intercom Enabled Phone beeps once and automatically establishes the call via SPEAKER PBX or Server must support this feature first Grandstream Networks Inc GXV 3000 User Manual Page 13 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovativa IP Voici A Vides CALL WAITING CALL HOLD 1 Hold Place a call on hold by pressing the HOLD button 2 Resume Resume call by pressing the corresponding blinking LINE key 3 Multiple Calls Automatically place ACTIVE call on HOLD by selecting another available LINE key to place or receive another call Call Waiting tone audible when line is in use and there is a call waiting to be answered CALL TRANSFER GXV 3000 supports both blind and attended or supervised transfer 1 Blind Transfer Press TRNF button then dial the number and press the SEND button to complete transfer of an active call 2 Attended or Supervised Transfer Press Line x button to make a call and automatically place the ACTIVE LINE on HOLD Once the call is established press TRNF key then the key with blinking line to transfer the call and hang up NOTE e To transfer calls across SIP domains SIP service providers must support transfer across SIP domains Blind transfer will usually use the primary account SIP profile e f pressed wrong number and want to cancel the transfer just pre
16. be advised the limit is based on the maximum size of Ethernet packet which is 1500 byte or 12kbps When setting this value be aware the requested packet time ptime used in SDP message is a result of configuring this parameter This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation par ties at run time e g if the first codec is configured as G 723 and the Voice Frames per TX is set to 2 then the ptime value in the SDP message of an INVITE request t will be 60ms because each G 723 voice frame contains 30ms of audio Similarly if this field is set to 2 and the first codec is G 729 or G 711 or G 726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the IP phone will use and save the maximum allowed value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames for G 726 it is 20 x10ms frames for G 723 it is 32 x30ms frames for G 729 G 728 64 x10ms and 64 x2 5ms frames respectively Please be careful when editing these parameters Adjusting these parameters will also change the jitter buffer The GXV 3000 has a patent jitter buffer handling algorithm Grandstream recommends using the default settings and not adjusting these parameters Incorrect settings will affect the voice qualit
17. next keystroke to input another 2 e After entering MAC address press the OK key to move the cursor to OK button Press OK key again to confirm If the MAC address is right the phone will reboot itself Otherwise it will exit to previous keypad menu interface Grandstream Networks Inc GXV 3000 User Manual Page 45 of 48 Firmware 1 0 1 20 Updated 10 2007
18. pressed the LCD displays FreeWorldDialup If LINE1 is pressed twice the LCD displays BroadSoft and the subsequent call will be made through SIP account 2 BroadSoft Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use When the virtually mapped line is in use the GXV 3000 will flash the next available LINE from left to right in red Aline is ACTIVE when it is in use and the corresponding LED is solid red HANDSET SPEAKERPHONE AND HEADSET MODE Handset can be toggled between Speaker Headset To switch between Handset and Speaker Headset press the Hook Flash in the handset cradle or press the SPEAKER button COMPLETING CALLS There are four ways to complete a call 1 DIAL Take Handset SPEAKER Headset off hook or press an available LINE key activates speakerphone The line will have a dial tone and the primary line LINE1 LED is red If you wish select another LINE key alternative SIP account Enter the phone number and press the SEND key 2 REDIAL Take Handset SPEAKER Headset off hook or press an available LINE key activates speakerphone the corresponding LED will be red Press the SEND button to redial the last num ber called 3 USE THE MENU Press the OK button to bring up the Main Menu Select Phone Book and select phone number Press OK to select and press OK again to dial The call will dial out in speaker mode with related SIP profile 4 PAGING INTER
19. used based on the info header from server System ring tone Default is North American standard Adjust system ring tone frequencies and cadences based on local telecom standard Using these settings users can configure ring or tone frequencies based on parameters from local telecom By default they are set to North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Frequencies are in Hz and cadence on and off are in 10ms ON is the period of ringing On time in ms while OFF is the period of silence In order to seta continuous ring OFF should be zero Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern Up to three cadences are supported Start the embedded mini browser in LCD once the phone boot up Default is No Turn on the toolbar of the mini browser if having USB keyboard mouse plugged Default is No The mini browser home page Default is about start htm The mini browser using special format similar to cell phone e g http mobile boston com Default is No If set to Yes the call waiting will be disabled GXV 3000 User Manual Firmware 1 0 1 20 Page 27 of 48 Updated 10 2007 Disable Call Waiting Tone GH innovates IP Vales A Vides Default is No if set to Yes the call waiting tone will be disabled Disable Default is No If set to Yes the direct I
20. when multiple GXV 3000s are behind the same full cone NAT Default is No This parameter specifies how often the GXV 3000 sends a blank UDP packet to the SIP server in order to keep the pin hole on the NAT router to open Default is 20 seconds NAT IP address used in SIP SDP message Default is blank Use ONLY if ITSP requires IP address or Domain name of the STUN server STUN resolution result will display in the STATUS page of the Web UI Only non symmetric NAT routers work with STUN Grandstream Networks Inc GXV 3000 User Manual Page 25 of 48 Firmware 1 0 1 20 Updated 10 2007 Firmware Up grade and Provi sioning Via TFTP Server Via HTTP Server Firmware Server Path Config Server Path Firmware File Prefix Postfix Config File Prefix Postfix Allow DHCP Op tion 66 to over ride server Automatic Upgrade Authenticate Conf File Screen Saver Download Phonebook XML Download DTMF Payload Type Grandstream Networks Inc Zen innovativa IP Voie This radio button will enable GXV 3000 to download firmware or configuration file through either HTTP or TFTP local preferred server This is mutual exclusive choice This is the IP address of the configured TFTP server If selected and it is non zero or not blank the GXV 3000 will attempt to retrieve a new configuration file or new firmware from the specified TFTP server at boot time lt will make up to 3 attempts before timeout and then it wi
21. www grandstream com user manual GXV3000 User Manual pdf e Reproduction or transmittal of any part in any form or by any means electronic or print for any pur pose without the express written permission of Grandstream Networks Inc is not permitted Grandstream Networks Inc GXV 3000 User Manual Page 2 of 48 Firmware 1 0 1 20 Updated 10 2007 GH lnpngowglve IP INSTALLATION Unpack and check all accessories Equipment included in the package The GXV 3000 phone package contains One GXV 3000 Main Case One Handset One Phone Cord One Universal Power Adaptor One Ethernet Cable Two Wall Mount Sustaining Brackets ST SH S w Ca gt SAFETY COMPLIANCES The GXV 3000 phone complies with FCC CE and various safety standards The GXV 3000 power adap tor is compliant with UL standard Only use the universal power adapter provided with the GXV package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adap tors WARRANTY If you purchased your GXV from a reseller please contact the company where you purchased your phone for replacement repair or refund If you purchased the product directly from Grandstream contact your Grandstream Sales and Service Representative for a RMA Return Merchandise Authorization number before you return the product Grandstream reserves the right to remedy warranty policy without prior notification Warning Please do not attempt to use a different power
22. COM This is only valid if the SERVER PBX supports this feature and both the phone and PBX e g Asterisk are correctly programmed Take the Handset SPEAKER Headset off hook select the LINE key associated with account press OK key to display LCD LINEx PAGE USING Dial the phone number you want to Page Intercom and then press SEND key NOTE Grandstream Networks Inc GXV 3000 User Manual Page 12 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP Voici A Vides e Dial tone and dialed number display occurs after the handset is off hook and the line key is se lected e The phone waits 4 seconds by default no key entry timeout before sending and initiating the call Press the SEND button to override the 4 second delay MAKING CALLS USING IP ADDRESSES Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy VolP calls can be made between two phones if e both phones have public IP addresses or e both phones are on a same LAN VPN using private or public IP addresses or e both phones can be connected through a router using public or private IP addresses with neces sary port forwarding or DMZ To make a direct IP call press OK button to bring up MAIN MENU Select Direct IP Call Press OK to select Input the 12 digit target IP address Press OK key to initiate call For example f the target IP address is 192 168 1 60 and the port is 5062 e g 192 168 1 60 5062
23. E If the phone cannot boot up user can force the phone to load the internal stored booting code by pressing the RT and key simultaneously and power on the phone Then flash the phone again using the correct firmware files Firmware upgrades may take 5 minutes in a controlled LAN environment or up to 45 minutes over the public Internet Grandstream recommends download firmware file and complete firmware upgrade proc ess in a controlled LAN environment whenever possible No LOCAL TFTP SERVER For users who do not have local TFTP server Grandstream provides a NAT friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically Please check the Sup port Download section of our website to obtain this TF TP server IP address http www grandstream com y firmware htm Each product has a unique TFTP server address Grandstream Networks Inc GXV 3000 User Manual Page 34 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovativa IP Voici A Vides Alternatively download and install a free TFTP or HTTP server and perform firmware upgrades Free Windows version TFTP server is available htto support solarwinds net updates New customerFree cfm or http tftod32 jounin net Instructions to Configure a Local TFTP Server 1 Unzip the file and put all of them under the root directory of the TFTP server 2 The PC running the TFTP server software and the GXV 3000 should be in the same LAN segm
24. LCD Default value is 300 seconds 0 means LCD is always ON After 300 seconds of idle time the LCD will automatically Power Off GXV 3000 User Manual Page 21 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative IP LCD Brightness Default value is 128 LCD Contrast Default value is 128 LCD Chroma Saturation Default value is 128 LCD Text Color Change the LCD font text color adjust via selected numbers Default is 255 LCD Background Color Select desired LCD Background color from the drop down box Initial all is 0 can be adjusted to the color designed OSD Text Color Select desired OSD On Screen Display Text color from drop down box Default is white The color can distinguish OSD from video background PIP Position Local Mirror Images showed via Picture in Picture positions in the LCD Camera Zoom Mode Select desired camera zoom mode Tele optical digital Can adjust local video zoom either in mirror mode or during the call on the fly by pressing the Left or Right Arrow Key Camera Exposure Select desired Camera Exposure mode based on surroundings Default to Auto Camera Color Mode Select desired Camera Color Mode Color or Monochromatic Default to Color Camera White Balance Select desired Camera White Balance to be automatic or Fixed Default to Auto Camera Lens Correction Correct Camera Lens noise Default is Yes Recommend set to YES to reduce camera lens noise and improve video quality TV Output Select desired TV Output
25. N RT el E 10 GXV 3000 CALL FEATURES ere EE 16 DEVICE CONFIGURATION DEFINITIONS 0cceccecceceeceececeeceeceeceeceeeecaecueceeaeeaeeeeueaesaestseeeneness 20 STATUS PAGE EENHEETEN Ee 22 ADVANCED USER CONFIGURATION PAGE DEFINITIONS c ceceeceececcecceeceeeeceeceeaeceeceeeeees 24 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS 0ocoocnccnccnccnconcnccnconconinnnnnnnnonconinnnnccncnn 29 CONFIGURATION GUI INTERFACE EXAMPLES GXW 3000 USER MANUAL htto www grandstream com user manuals GUl GUI GXV3000 rar SCREENSHOT OF CONFIGURATION LOGIN PAGE SCREENSHOT OF STATUS CONFIGURATION PAGE SCREENSHOT OF BASIC SETTINGS CONFIGURATION PAGE SCREENSHOT OF ACCOUNT1 CONFIGURATION SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE SCREENSHOT OF SAVED CONFIGURATION CHANGES SCREENSHOT OF REBOOT PAGE GH innovative IP WELCOME Thank you for purchasing the Grandstream GXV 3000 IP Video Phone The GXV 3000 is a cost effec tive easy to use and easy to configure IP video communications solution The GXV 3000 supports popu lar voice codecs and H 264 H 263 H 263 video codec Itis based on SIP industry standard and inter operable with 27 party SIP providers thus enabling you to fully leverage the benefits of VoIP technology while visually commuting with anyone anywhere in world This manual will help you learn how to operate and manage your GXV IP Video Phone and make the best use of its many upgraded features including simple and quick installatio
26. P Voice amp Vides HEADSET JACK FIGURE 13 HEADSET JACK DIAGRAM GXV 3000 Handset Jack GXW 3000 Headset Plug 2 5 mm mic GXV3000 Handset Plug R J 22 abcd mic d gt BPK Headset Jack GXW 3000 Power Jack Bottom View The left side of the diagram illustrates the RJ22 handset plug pin assignment the right side illustrates the 2 5mm headset plug Additional adaptors are necessary to connect the phone to an external speaker or intercom paging system Adaptors can be purchased from an local electronics store Cross Over Cable For Some Model of Headset If you want to use headset products with an RJ22 plug a special cable known as cross over cable or a cable adapter box is required The standard handset cable supplied with the headset is a roll over ca ble standard for ALL handsets using RJ22 plug The default handset plug PIN lay out is China standard Made in China US and European customers cannot use local popular RJ22 headsets without adjusting the connection wiring as follows EXAMPLE CONNECTING A PLANTRONICS M12 HEADSET USING CLAMPING TOOLS AND RJ22 PLUG Here are the schemas of the two cables the plug viewed with Pin side facing user and PINs layout as specified above in the diagram d SP c Mic a SP b Mic Grandstream Networks Inc GXV 3000 User Manual Page 41 of 48 Firmware 1 0 1 20 Updated 10 2007 Caina inna hlive IP Voice KL Vides FIGURE 14 HEADSET CROSS OVER DIAGRAMS R
27. P call will be disabled and not working Direct IP Call Use Make an direct IP call by dialing last octet of IP address 3 digits instead of 12 digits IP address if Quick IP Call phones are in the same LAN VPN No SIP server required and that field should be blank Mode Default setting is No When set to YES if XXX is dialed where X is 0 9 and XXX lt 255 phone will make direct IP call to aaa bbb ccc XXX where aaa bbb ccc comes from the LAN VPN IP address REGARDLESS of subnet mask XX or X also valid so leading 0 is not required but OK See Quick IP Call Mode for details Allow Media Default is No Loopback If set to Yes and server proxy supports this feature phone will feed loopback information to server Lock keypad Default is No update If set to Yes the configuration changes via keypad are disabled Caution Phone could get LOCKED if user configured this option but forgot administration password or WebUl access broken Grandstream Networks Inc GXV 3000 User Manual Page 28 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP INDIVIDUAL ACCOUNT SETTINGS The GXV 3000 has 3 line appearances each with an independent SIP account Each SIP account requires its own configuration page Their configurations are identical TABLE 11 SIP ACCOUNT CONFIGURATION PAGE DEFINITIONS Account Active Account Name SIP Server Outbound Proxy SIP User ID Authenticate ID Authenticate Password Name Use DNS SRV
28. Ring 3 Back Back Camera Exposure Color Factory Mode White Balance Keypad LED Diagnostics Back LCD Diagnostics Camera LCD Test Pattern TV gt Video Loopback Audio Loopback TV OFF Ethernet Loopback NTSC Back PAL BDGHI GXV 3000 User Manual Firmware 1 0 1 20 Page 18 of 48 Updated 10 2007 GH innovidiva IP Voice amp Vides CONFIGURATION WITH WEB BROWSER The GXV 3000 embedded Web server responds to HTTP HTTPS GET POST requests Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft s IE or Mozilla Firefox For a visual reference of GUI pages please download GUI Interface examples http www grandstream com user_manuals GUI GUI_GXV3000 rar ACCESS THE WEB CONFIGURATION PAGES The GXV IP Phone Web Configuration Pages URL htto Phone P Address where the Phone IP Address is the IP address of the phone displayed on the LCD screen END USER CONFIGURATION Once this HTTP request is entered and sent from a Web browser the GXV 3000 will respond with a login screen There are two default passwords for the login page User Level Password Webpages allowed End User Level Only Status and Basic Settings Administrator Level Browse edit all pages FIGURE 6 SCREENSHOT OF CONFIGURATION LOGIN PAGE Password Login After login the next configuration page is the Basic Configuration page explained in detail in Table 8 Device Configuration Definitions Gr
29. Zen innovativa IP Voie Time waited before the call is forward to a number or VM Default is 20 seconds Default is No If set to Yes Call transfer Call Forwarding amp Do Not Disturb are supported locally provided the SIP server proxy support those features The SIP Session Timer extension enables SIP sessions to be periodically refreshed via a SIP request UPDATE or re INVITE Once the session interval expires if there is no refresh via a UPDATE or re INVITE message the session is terminated Session Expiration is the time in seconds where the session is considered timed out pro vided no successful session refresh transaction occurs beforehand The default value is 180 seconds The minimum session expiration in seconds The default value is 90 seconds If set to Yes the phone will use session timer when it makes outbound calls if remote party supports session timer If selecting Yes the phone will use session timer when it receives inbound calls with ses sion timer request If set to Yes the phone will use session timer even if the remote party does not support this feature If set to No the phone enables the session timer only when the remote party supports this feature To turn off Session Timer select No As a Caller select UAC to use the phone as the refresher or UAS to use the Callee or proxy server as the refresher As a Callee select UAC to use caller or proxy s
30. andstream Networks Inc GXV 3000 User Manual Page 19 of 48 Firmware 1 0 1 20 Updated 10 2007 GH Innova tee DP Voice A Vides TABLE 8 DEVICE CONFIGURATION DEFINITIONS Web Access Select HTTP or secure HTTPS protocol for Web Access Web Port By default HTTP uses port 80 and HTTPS uses port 443 This field is for customizable web port End User This contains the password to access user lever Web Configuration Pages This field is case Password sensitive with a maximum length of 25 characters IP Address The GXV 3000 operates in two modes e DHCP mode all the field values for the Static IP mode are not used even though they are still saved in the Flash memory The GXV 3000 acquires its IP address from the first DHCP server it discovers on its LAN The DHCP option is reserved for NAT router mode currently NOT implemented e Touse the PPPoE feature set the PPPoE account settings The GXV 3000 estab lishes a PPPoE session if any of the PPPoE fields is set e Preferred DNS Server If configured and enabled all the DNS query will be sent to this server instead of other DNS servers from network e Static IP mode configure all of the following fields IP address Subnet Mask De fault Router IP address DNS Server 1 primary DNS Server 2 secondary Time Zone This parameter controls the date time display according to the specified time zone The Allow DHCP Option 2 to override Time Zone setting give DHCP server to overwrite
31. ation such as SIP configuration Codec selection NAT Traversal Setting and other miscellaneous configuration Login to the Advanced User Configuration page following the same directions as in Basic Configuration The factory default password for Advanced User is admin User may change the password The pass word is case sensitive with a maximum length of 25 characters Grandstream Networks Inc GXV 3000 User Manual Page 23 of 48 Firmware 1 0 1 20 Updated 10 2007 Grinn innovative IP Voice amp Y FIGURE 7 SCREENSHOT OF ADVANCED USER CONFIGURATION PAGE Password Login TABLE 10 ADVANCED USER CONFIGURATION PAGE DEFINITIONS Admin Password G723 rate Silence Suppres sion Voice Frames per TX Administrator password Only the administrator can configure the Advanced Settings page and Account x pages Password field is purposely blank for security reasons after clicking update and saved The maximum password length is 25 characters G 723 audio codec encoding rate either 6 3kbps or 5 3kbps check with ITSP or Server Proxy This controls the silence suppression VAD feature of the audio codec G 723 and G 729 If set to Yes when silence is detected a small quantity of VAD packets instead of audio pack ets will be sent during the period of no talking If set to No this feature is disabled This field contains the number of voice frames to be transmitted in a single Ethernet packet
32. cally checked for upgrades at pre scheduled time intervals By defining different intervals in P193 for different devices a Server Provider can manage and balance the Firmware or Provisioning Server load at any given time Grandstream Networks Inc GXV 3000 User Manual Page 36 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innova iv GXV CUSTOMIZATION SCREENSAVER IMAGES Customize the screensaver images by using the free Screensaver Generation Tool downloadable from http www grandstream com resources html Personalize the screensaver by downloading your favorite pictures Picture requirements e Baseline JPEG e 320x240 in dimension e RGB color space e 8 bit data The screensaver file image bin cannot rename this file is limited to 20 images or 320kb whichever limit is reached first Screensaver pictures as well as the customized ring tones are flashed into the phone the same way to upgrade firmware Just put the files together with firmware files Grandstream recommends that you resize pictures using popular photo processing software The follow ing screen shots are resize pictures using Adobe Photoshop FIGURE 9 SIZING THE SCREENSAVER JPEG Options Pixel Dimensions 225K Mattie one zl width SN pixels sl Reset Image Options gt _ Peset Height a pixels auto Quality fi Maximum Y Preview small file large file Document Size width 1778 e Format Options lain E inches
33. can be redirected Please be very careful to this as the redirection could brick the phone if happed during firmware upgrade This function is used by ITSP End user should NOT touch these parameters Default is No Choose Yes to enable automatic HTTP upgrade and provisioning In Check for upgrade every field enter the number of minutes to check the HTTP server for firm ware upgrade or configuration changes When set to No the phone will only perform HTTP up grade and configuration check once at boot up Some other selections can be used to fine tune this process it is self explainable Authenticate configuration file before acceptance Default is No This is the path for screen saver image downloading It may or may not be the same path as the firmware or configuration server User can adjust based on own network environment This is the path for XML based phonebook to be downloaded into the phone User can use TFTP or HTTP to download the phonebook User can also select whether to overwrite the manually inputted phonebook records in the flash This parameter sets the payload type for DIMF using RFC2833 Default is 101 GXV 3000 User Manual Firmware 1 0 1 20 Page 26 of 48 Updated 10 2007 Syslog Server Syslog Level NTP server Distinctive Ring Tone System Ring Tone Call Progress Tones Start Browser On Boot Enable Browser Toolbar Browser Home Page Disable Call Waiting Grandstrea
34. d Vocoder Preferred Video Coder Jitter Delay Enable Video H 264 payload type H 263 payload type SRTP Mode Special Feature GH Innovative IP Voica amp Vides The GXV 3000 supports up to 6 different Vocoder types including G 711 A U law nick name PCMU PCMA GSM G 723 1 G 729A B and G 726 32 User can configure Vocoders in a preference list that is included with the same preference order in SDP message Enter the first Vocoder in this list by choosing the appropriate op tion in Choice 1 Similarly enter the last Vocoder by choosing the option in Choice 8 H 264 H 263 or H 263 Codec H 264 is recommended Select desired Jitter Buffer Delay Default is Medium It is using 100 200 and 400ms to match the setting of low medium and high for audio The video always buffered and played in synchronize with audio Grandstream recommends High for a poor network environment When set to Yes video is enabled for all calls otherwise the video is disabled Enter a desired value 96 127 for dynamic RTP payload type of H 264 codec Default is 99 Enter a desired value 96 127 for payload type of H 263 codec Default is 103 Enable SRTP mode based on selection Default is No Default is Standard Choose the selection to meet special requirements from different Soft Switch vendors Nortel Broadsoft Sonus etc SAVING THE CONFIGURATION CHANGES Once a change is made press the Update butt
35. d the result in Status Page If the detected NAT is a Full Cone Restricted Cone or a Port Restricted Cone the GXV 3000 will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to No but send keep alive with no specified STUN server the GXV 3000 will periodically every 20 seconds or so send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT router open If the detected NAT is symmetric NAT then STUN can NOT be used and an Outbound Proxy or Session Border Controller must be used and this field must be configured to NO or Keep alive Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will be sent periodically GXV 3000 supports both synchronized and non synchronized MWI SIP Extension to notify SIP server that the unit is behind the NAT Firewall Do not configure it unless the server supports this special feature Default is No If set to Yes the header is sent in compact format This is helpful to reduce SIP message size and avoid fragmentation When configured user can access VM messages by pressing MSG button This ID is usually the VM portal access number e g 8500 in Asterisk or 8502 for FWD This parameter specifies the mechanism to transmit DTMF digit There are 3 supported modes in audio which means DTMF is combined in audio signal not very reliable with lo
36. eb configuration page A pa rameter consists of a capital letter P and 2 or 4 digit numeric numbers e P2 is associated with Admin Password in the ADVANCED SETTINGS page For a detailed parameter list please refer to the corre sponding configuration template of the firmware Once the GXV 3000 boots up or re booted it will request a binary configuration file named CIQXXXXXXXXXXXX where 0000000000 is the MAC address of the device i e cfgO00b820102ab The configuration file name should be in lower cases NOTE For earlier hardware versions prior to V1 1 a manual power cycle is required if the LCD is pale or changes to the color white after firmware upgrade or configuration file downloading For hardware ver sions after V1 1 the GXV3000 automatically reboots itself after such process If the firmware crashes for an unknown reason during upgrade and the phone cannot boot up please press and keys simultaneously then power up the phone This will force the phone to load the stored boot file so that user can flash the phone again with good firmware files Grandstream Networks Inc GXV 3000 User Manual Page 35 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innova iva IP MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When Automatic Upgrade is set to Yes Service Provider can use P193 Auto Check Interval in min utes default and minimum is 60 minutes to have the device periodi
37. eck Ad vanced Options on the bottom The option will show Change Caching value ms value to 1000 and then save You may change it to a smaller value to reduce the delay 5 Go to File gt Open Network Stream e Select RTSP as the protocol e Enter the URL in the Customize field using the format risp admin ADMIN_PASSWORDODEVICE IP_ADDRESS DEVICE_RTSP_PORT e Change the text in red to your own configuration parameter i ADMIN PASSWORD is the phone s administrator password for WebUl li DEVICE_IP_ADDRESS is the phone s IP iii DEVICE RTSP_PORT is the RTSP port setting of the device If the phone is us ing default value 554 omit the port portion from the URL e Click OK Start viewing the video surveillance from the PC Limitations 1 Video surveillance supports only two 2 concurrent viewers on the GXV The video stream is set at 5 frame per second and 128kbps 2 The video stream will stop if a call starts The video stream server the phone will not actively terminate the session Most clients the VLC software in PC will terminate the session after cer tain interval of time A restart of the VLC software is required to view the surveillance again Grandstream Networks Inc GXV 3000 User Manual Page 43 of 48 Firmware 1 0 1 20 Updated 10 2007 delen Innovative IP Voice amp Vides FIGURE 15 SCREENSHOT MONITORING STATION VLC media player File View Settings Audio Video Wavigation Help
38. ent 3 Make sure the firmware files are in the correct root folder of TFTP server If using Solarwinds free TFTP server make sure changing the TFTP server s default set ting from Receive Only to Transmit Only for the firmware upgrade Then start the server by running the TFTP server software 4 In the phone s web configuration page configure the Firmware Server Path to the IP address of the PC running the TFTP software 5 Update the change and reboot the phone You can also download the free HTTP server from HTU http httpd apache org or use Microsoft IIS web server embedded in some version of Windows OS NOTE When GXV 3000 phone boots up it will send TFTP or HTTP request to download configuration file cfgO00b82xxxxxx where D00b82xxxxxx is the MAC address of the GXV 3000 phone This file is for initial provisioning purpose only For normal TFTP or HTTP firmware upgrades the following error messages in a TFTP or HTTP server log can be ignored TFTP Error from IP ADRESS requesting cfg000b82023dd4 File does not exist Configuration File Download CONFIGURATION FILE DOWNLOAD The GXV 3000 can be configured via Web Interface as well as via Configuration File through TFTP or HTTP Config Server Path is the TFTP or HTTP server path for the configuration file It needs to be set to a valid URL either in FQDN or IP address format The configuration parameter is associated with each particular field in the w
39. erver as the refresher or UAS to use the phone as the refresher Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method to refresh the session timer The use of the PRACK Provisional Acknowledgment method enables reliability to SIP provisional responses 1xx series This is very important in order to support PSTN inter networking To invoke a reliable provisional response the 100rel tag is appended to the value of the required header of initial signaling messages There are 4 uniquely defined ring tones e 1System Ring Tone when selected all calls will ring with system ring tone e 3 Customer Ring Tones when selected incoming calls from this account will play selected ring tone If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Default is NO If set to YES anonymous call will be rejected Default is NO If set to YES then for Attended Transfer the Refer To header uses the transferred target s Contact header information Default is No If set to Yes GXV 3000 will automatically switch on speaker to answer the incoming call after a short reminding beep If set to Intercom Paging mode it will answer the call based on the SIP info header sent from the server proxy GXV 3000 User Manual Page 31 of 48 Firmware 1 0 1 20 Updated 10 2007 Preferre
40. icon appears next to the volume icon oil To adjust volume use the up down arrow button Real time Clock 09 33 00 Synchronized to Internet time server Internet required Time zone configurable via web browser AM PM indicator Grandstream Networks Inc GXV 3000 User Manual Page 8 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP Voici A Vides Missed Call Icon cl Icon appears when you miss a Call ES Number indicates how many missed calls FIGURE 3 GETTING FAMILIAR WITH KEYPAD Line 1 3 Keys gt Camera Block ep ee O ooo O90 e _ EE m Address Book OSD Camera Loopback Display On Off key Hold Speaker Send Re Dial Standard Keypad Grandstream Networks Inc GXV 3000 User Manual Page 9 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative IP TABLE 6 GXV BUTTON DEFINITIONS Key Button Key Button Definitions LINE1 LINE3 UP 7 DOWN LEFT RIGHT gt OK TRNF CONF CAMERA BLO O A D CAMERA LOOPBACK DIS PLAY and OSD ON OFF ADDRESS BOOK SPEAKER HOLD Grandstream Networks Inc 3 Line keys with LED can be configured to different SIP profiles or providers Use button to select next Menu Item when phone is in keypad configuration mode Or increase handset speakerphone volume when phone is ACTIVE Or increase ring volume when phone is in IDLE mode Use button to select previous Menu Item when phone is in key
41. input the following 192 168 1 60 5062 key represent and FP key represent Press ok to dial out Quick IP CALL MODE Dial an IP address under the same LAN VPN by keying in the last octet in the IP address This partially simulates a PBX function using the CMSA CD without a SIP server Static IP usage recommended In the Advanced Settings page set the Use Quick IP call mode to YES When xxx is dialed where x is 0 9 and xxx lt 255 a direct IP call to aaa bbb ccc XXX is completed aaa bbb ccc is from the local IP address regardless of subnet mask xx or x are also valid The leading 0 is not required but OK For example 192 168 0 2 calling 192 168 0 3 dial 3 follow by SEND or 192 168 0 2 calling 192 168 0 23 dial 23 follow by SEND or 192 168 0 2 calling 192 168 0 123 dial 123 follow by SEND or 192 168 0 2 dial 3 and 03 and 003 results in the same call call 192 168 0 3 NOTE If you have a SIP Server configured not recommended for IP calling a Direct IP IP still works If you are using STUN the Direct IP IP call will also use STUN Configure the Use Random Port to NO when making Direct IP calls RECEIVING CALLS 1 Incoming single call Phone rings with selected ring tone The corresponding account LINE flashes red Answer call by taking Handset SPEAKER Headset off hook or pressing SPEAKER 2 Incoming multiple calls Call Waiting tone
42. lack or Silver ABS plastic 30 buttons 6 of which are LED buttons Universal Power Supply 100 240V input 12VDC 1 2A output US Euro UK Australian style plug avail e able a rn wo on E EE er a Dimension 6 5cm x 18cm x 16cm CT Room e o e e o o a S o Operating Tem perature 02 40 C a Humidity o 10 95 n non condensing oO OOO Compliance o FCC CE C Tick TABLE 4 GXV 3000 TECHNICAL SPECIFICATIONS Unes 3 individual SIP accounts 3 line buttons Grandstream Networks Inc GXV 3000 User Manual Page 6 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innova give IP Voice amp Vides Support SIP 2 0 TCP UDP IP PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP ICMP DNS DHCP NTP SNTP TFTP e Display SB inch TFT color LCD __ Feature Keys 8 dedicated keys Message Button Hold Transfer Conference Speakerphone Send l Mute Del Camera Block Protocol Support S E Network Interface Dual 2 10 100 auto sensing Ethernet ports switched Support 2 USB 2 0 host ports 1 audio and 1 video output jack capable of outputting Device Management Support Layer 2 IEEE 802 1p Q tagging VLAN and Layer 3 QoS DiffServ Web interface or via secure AES encrypted central configuration file for mass deploy ment Keypad amp adjustable 5 6 inch TFTP color LCD Auto manual provisioning system GUI Interface Address Book
43. ll start the boot proc ess using the existing code image in the Flash memory If a TFTP server is configured and a new code image is retrieved the new downloaded image will be verified and then saved into the Flash Note Grandstream strongly recommends that the user upgrade firmware locally in a LAN envi ronment if using TFTP to upgrade Please do NOT interrupt the TFTP upgrade process espe cially the power supply as this might damage the device The HTTP server URL used for firmware upgrade and configuration For example http provisioning mycompany com 6688 Grandstream 1 0 1 20 Here 6688 is the specific TCP port that the HTTP server is using it can be omitted if using default port 80 Please do not interrupt power when doing firmware upgrade Note If Auto Upgrade is set to No GXV 3000 will only perform HTTP download once at boot up This is the server path for Firmware server lt can be different with the Configuration server which used for provisioning This is the server path for provisioning it can be different with firmware server For ITSP to lock up firmware If configured only firmware matched with the encrypted Prefix and or Postfix will get download and flashed into the phone For ITSP to lock up configuration If configured only configuration file matched with the encrypted Prefix and or Postfix will get download and flashed into the phone Default is Yes If DHCP option 66 turned ON in LAN the TFTP server
44. m Networks Inc GH innovativa IP Voie The IP address or URL of System log server Select to report the log level Default is NONE The level is one of DEBUG INFO WARNING or ERROR Syslog messages are sent based on the following events product model version on boot up INFO level NAT related info INFO level sent or received SIP message DEBUG level SIP message summary INFO level inbound and outbound calls INFO level registration status change INFO level negotiated codec INFO level Ethernet link up INFO level SLIC chip exception WARNING and ERROR levels memory exception ERROR level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS_LOG device MAC address error code error message For example May 19 02 40 38 192 168 1 14 GS_LOG 00 0b 82 00 a1 be 000 Ethernet link is up This parameter defines the URI or IP address of the NTP Network Time Protocol server The phone get its date and time from there User can turn on DHCP Option 42 to override the NTP server if there is one in the LAN Select Distinctive Ring Tone 1 through 3 for a particular Caller ID specified The GXV will ONLY use selected ring tones for particular Caller IDs For all other calls default system ring tone will be used If server support Alert Info header and standard ring tone set like Bellcore specified then Caller ID must leave Blank and the ring tone will be
45. n multi party conferencing and direct IP IP Calling GXV 3000 OVERVIEW The GXV 3000 IP Video Phone is a next generation IP video phone based on SIP standard and H 264 video codec the codec of choice for high quality video It also supports H 263 H 263 legacy video codec just for compatibility The GXV 3000 supports real time up to 30fps high quality video at very modest bandwidth level as low as 32kbps up to 1Mbps The phone allows nearly all viewing angles via a large 5 6 TFT adjustable LCD screen and a VGA resolution camera creating high quality videoconferences from your desk The GXV 3000 combines great design and technology with excellent audio and picture quality ease of use and broad interoperability with 3rd party SIP products It is ideal for any multi media communication environment the virtual office and all IP video communications for business or residential users Caution Changes or modifications to this product not expressly approved by Grandstream or operation of this product in any way other than as detailed by this User Manual could void your manufacturer war ranty e This document is contains links to Grandstream GUI Interfaces Please remember to download these examples http www grandstream com user_manuals GUI GUI_GXV3000 rar for your reference e This document is subject to change without notice The latest electronic version of this user manual is available for download from the following location http
46. n sion up To use the handset pull out the tab extension downward from the handset cradle rotate the tab and plug it back into the slot with the extension up to hold the handset Grandstream Networks Inc GXV 3000 User Manual Page 5 of 48 Firmware 1 0 1 20 Updated 10 2007 PRODUCT OVERVIEW Desktop View Side View Back View Closed Network Interfaces Dual 10 1 00mbps Ethernet ports 2 USB 2 0 host ports 2 5mm headset jack Superb Audio Quality Advanced Digital Signal Processing DSP cda and E NN ao E EE Advanced Video features 5 6in TFT color LCD 180 degrees vertical rotation 300 degrees horizontal 3 rotation advanced VGA resolution CMOS camera sensor auto focus and AAA A exposure auto zoom camera block PIP still picture capture store Feature Rich Traditional voice features including caller ID call waiting hold transfer for ward DND mute autodial off hook dial and embedded mini Browser _ Advanced Functionality __ Multi line support multi party conferencing audio only headset enabled intercom AES encryption 0 00 TABLE 3 HARDWARE SPECIFICATIONS ennem mmm ammm eee oo a A o o o o o o aa y eo ae EA AAA Le LD E MM M MMM a MM M M M M a aMMa M M M M M MM a aMMa Maii iii iii iii iii iii iii iii iii i i Auxiliary Port RCA style stereo audio amp composite video output jack one 2 5mm headset jack two 2 0 USB ports Exterior oes B
47. ne confirmation Hang up Delayed Call Forward Dial 92 for a dial tone Dial the forwarding number followed by Wait for a dial tone confirmation Hang up LCD will display Call FWD Activated Cancel Delayed Call Forward Dial 93 wait for dial tone confirmation then hang up Grandstream Networks Inc GXV 3000 User Manual Page 16 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innosti IP Vales A Vides CONFIGURATION GUIDE CONFIGURE OPERATION WITH KEYPAD e To enter the MENU press the OK button e Navigate the menu by using the arrow keys up down and left right e Confirm a menu selection by pressing the OK button e Delete an entry by moving the cursor before it then pressing the MUTE DEL button The phone automatically exits keyoad MENU mode when there is an incoming call the phone is off hook or the MENU mode ff left idle for 20 seconds FIGURE 4 SUPPORT MENU OPTIONS Fri 01 20 2006 Main Meru Susterm Config Zone Boo Call History Direct IP Call User Preference Denice SE IP 192 166 1 160 FIGURE 5 FLOW CHART OF KEY PAD CONFIGURATION MENU Grandstream Networks Inc GXV 3000 User Manual Page 17 of 48 Firmware 1 0 1 20 Updated 10 2007 Main Menu System Config Phone Book Call History Web Browser Direct IP Call User Preference Device Status Turn off LCD Factory Mode Reboot About Exit Reale System Config Primary A C ONLY Network Settings
48. number to be configured in the Voice Mail User ID field e To check which line account has a message 1 press the message button this always checks the primary account 2 check each line for stutter tone or 3 check missed calls using the menu key MUTE DELETE 1 To enable disable mute during a call press MUTE DEL button The red Mute Delete icon muted microphone will flash on the LCD Press the MUTE DEL button again to resume audio 2 To delete wrong entries while using the keypad MENU operation by moving cursor use the ar rows to move cursor before the entry Press MUTE DEL to delete the digit or letter Do NoT DISTURB 1 Press the Mute Delete button if you do not want to take a call when in ringing stage This will send the caller directly to voicemail if user has a voicemail or reject the incoming call 2 Press the Mute Delete button when phone is idle to set the phone to DND Do not Disturb mode an icon will flash on the screen The phone will not ring and send caller directly to voice mail if user has one CAMERA BLOCK To disable enable video during a call press the CAMERA BLOCK button The video is disabled but the audio remains enabled The flashing red blocked camera icon in the LCD indicates the call is not in video mode and the camera is blocked for purpose like privacy CAMERA LOCAL LOOPBACK DISPLAY AND OSD ON OFF Enable Disable camera local loopback display and OSD On
49. oll Over Cable already provided to connect the handset to phone base abcd dcba T Another End E Cross Over Cable required for Plantronics Headset abcd badc e Another End Grandstream Networks Inc GXV 3000 User Manual Page 42 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative IP VIDEO SURVEILLANCE To use the GXV 3000 as a video surveillance camera please configure the GXV 3000 and the monitor PC in the same LAN environment Advanced users may manipulate it to work over WAN configuration not recommended and not covered in this User Manual For best results Grandstream recommends using this feature in the same LAN environment or ensure both monitor PC and phone have static public IP address VIDEO SURVEILLANCE CONFIGURATION INSTRUCTIONS PHONE SIDE In the ADVANCED SETTING page find the following field and change the default setting from NO to YES reboot the device Enable Video Surveillance C No Yes PC SIDE MONITOR DEVICE 1 Download VLC from HT Uhittp www videolan org vic UTH Version 0 8 5 ONLY This is the only free open source player that supports both the Grandstream device and RFC 3984 2 Launch VLC 3 Goto Settings gt Preferences gt Input Codecs gt Demuxers gt H264 Check Advanced Options on the bottom Change Frames per Secono value to 5 and then save 4 Goto Settings gt Preferences gt Input Codecs gt Access modules gt Real RTSP Ch
50. on in the Configuration Menu To activate changes re boot or power cycle the GXV 3000 User can Update and back to related Configuration page again to make sure all the necessary parameters changed before finally reboot the phone REBOOTING THE PHONE FROM REMOTE The administrator can remotely reboot the unit by pressing the Reboot button at the bottom of the con figuration menu The user can re login to the unit after waiting for about 30 seconds The following screen indicates that rebooting is underway FIGURE 8 SCREENSHOT OF REBOOT PAGE The device is rebooting now You may re login by clicking on the link below in 30 seconds Click to re login GXV 3000 User Manual Page 32 of 48 Firmware 1 0 1 20 Updated 10 2007 Grandstream Networks Inc GH innovates IP CONFIGURATION THROUGH A CENTRAL SERVER Grandstream GXV 3000 can be automatically configured from a central provisioning system When GXV 3000 boots up it will send TFTP or HTTP request to download configuration file cfg000b82xxxxxx where D00b82xxxxxx is the MAC address of the phone A service provider or an enterprise with large deployment of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server Grandstream has a central provisioning system called GAPS Grandstream Automated Provisioning Sys tem GAPS supports automatic configuration of Grandstream device
51. ove HTUScreensaver Images UTHto generate the ring tone files and load them into the phone Ring tone File Size File requirements for ring tone conversion 1 Must be either wav or mp3 format recommend wav format 2 Converted file size must be less than 64KB other wise it will override next file slot space 3 Flash only has space to store 3 ring tone files 64KB x 3 192KB total space The ring tone generator supports 16 bit linear PCM as input not PCMU or PCMA lf a ring tone file is larger than 64KB it will occupy the next available ring tone file slot For example If the 2nd ring tone file size is more than 64KB but less than 128KB the 3rd ring3 bin will not have enough storage space and it will not be able to load into the phone The ring tone files must follow the following naming convention ring1 bin ring2 bin and ring3 bin Ring tone files can not be renamed FIGURE 11 SCREENSHOT OF RING TONE GENERATING UTILITY MN ringtool EN Mavmmum Length Ge 24 Seconds 16 Seconds C E Seconds Input File Click Select to choose input file select Exit Output Filename Ce me bm inge bin meih Grandstream Networks Inc GXV 3000 User Manual Page 39 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative UP Voice amp Vid AUXILIARY PORTS USB 2 0 PORT When a USB flash drive is connected to a USB 2 0 port an icon is displayed in the lower left sec
52. pad configure mode Or decrease handset speakerphone volume when phone is ACTIVE Or decrease ring volume when is in IDLE mode Shift cursor to left Shift cursor to right Also function as shortcut to bring up Call History when phone is in idle state Enter Keypad Configuration MENU mode when phone is in IDLE mode Use as ENTER key when in Keypad Configuration TRANSFER key Transfer an ACTIVE call to another number Press CONF button to connect Calling Called party into conference Enter to retrieve video voice mails or other messages Enable Disable Camera for privacy Block camera to make call without video When button is activated an red icon will flash on the LCD and the phone functions as a normal IP phone Enable Disable Mute On an active call press button MUTE the call When using in keypad configuration function as DELETE key Activate De activate do not disturb DnD when idle Reject an incoming call during ring stage send caller directly to voicemail Enable Disable camera local loopback display On Screen Display OSD function like loop switch when pressed XML based Video Phone Address Book Enable Disable hands free speaker phone mode Place ACTIVE call on hold GXV 3000 User Manual Firmware 1 0 1 20 Page 10 of 48 Updated 10 2007 GH innovate IP Press SEND to dial a new number or ReDial the last number dialed SEND Function as Enter key when using Mini Web Browser combined with four a
53. rrow keys to use keypad to navigate webpage if no USB keyboard mouse Grandstream Networks Inc GXV 3000 User Manual Page 11 of 48 Firmware 1 0 1 20 Updated 10 2007 GH Inpngowglve IP Vales A Vides SIP ACCOUNTS AND USING THE PHONE MULTIPLE SIP ACCOUNTS AND LINES The GXV 3000 can support up to 3 independent SIP accounts Each account is capable of independent SIP server user and NAT settings Each of the 3 line buttons LINE1 LINE3 is virtually mapped to an individual SIP account In off hook state select an idle line and the name of the account as configured in the web interface is displayed on the LCD and a dial tone is heard Or press the selected line continu ously until the related SIP profile showed up on the LCD For example Configure the three SIP accounts as FreeWorldDialup BroadSoft and Asterisk PBX respectively and ensure each is active and registered When LINE1 is pressed you will hear a dial tone and see FreeWorldDialup on the LCD display when LINE2 is pressed you will hear a dial tone and see BroadsSoft on the LCD display when LINES is pressed you will hear a dial tone and see Asterisk PBX on the LCD display Or press LINE1 twice you will hear dial tone and see BroadSoft also To make a call select the line you wish to use The LED will light up solid red If you continue to press one LINE it will circulate among the registered accounts For example when LINE1 is
54. s GAPS uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication protocols to communicate with each individual Grandstream device Grandstream provides GAPS service to VoIP service providers Use GAPS for either simple redirection or with certain special provisioning settings At boot up Grandstream devices by default point to Grand stream provisioning server GAPS based on the unique MAC address of each device GAPS provision the devices with redirection settings so that they will be redirected to customer s TFTP or HTTP server for further provisioning Grandstream also provide GAPSLITE software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files The GAPSLITE configuration tool is now free to end users The tool and configuration template are avail able for download from http www grandstream com configurationtool html Grandstream Networks Inc GXV 3000 User Manual Page 33 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative IP SOFTWARE UPGRADE amp CUSTOMIZATION Software or firmware can be upgraded using either TFTP or HTTP The corresponding configuration settings are in the ADVANCED SETTINGS configuration page FIRMWARE UPGRADE THROUGH TFTP HTTP To upgrade via TFTP or HTTP select TFTP or HTTP upgrade method Upgrade Server needs to be set to a valid IP or URL of a HTTP server Server name can be in ei
55. ss the TRNF again to cancel the transfer Or press HOLD key to hold the line and redo again 3 WAY CONFERENCING GXV 3000 supports 3 way conferencing 1 Initiate a Conference Call Place first call on hold by press LINE key to call second party and establish the call press the CONF button then press the line on hold blinking bring three parties together 2 Toggle Video Conference Once the 3 way conference is established press the CONF key to toggle between two video users for video 3 Cancel Conference If after pressing the CONF button a user decides not to conference any one press CONF again will cancel the operation 4 End Conference To end a conference one way is to press HOLD this breaks the conference and places both parties on hold user can now speak to individual party by selecting the corre sponding blinking LINE Another way is simply hand up and terminate the call CHECK MESSAGES MESSAGE WAITING INDICATOR The blinking red MWI Message Waiting Indicator indicates a message is waiting Press the MSG button to retrieve the message if configured An IVR will prompt the user through the process of message re trieval Press a specific LINE to retrieve messages for a specific line account NOTE Grandstream Networks Inc GXV 3000 User Manual Page 14 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovates IP e Each line has a separate voicemail account Each account requires a voicemail portal
56. tached to the From header in SIP request to indicate the E 164 number This parameter controls whether the GXV 3000 needs to send REGISTER messages to the proxy server The default setting is Yes Default is No If set to Yes the SIP user s registration information will be cleared on re boot and will be in SIP Contact header to notify the server to unbinding all This parameter allows user to specify the time frequency in minutes that GXV 3000 re freshes its registration with the specified registrar The default interval is 60 minutes The maximum interval is 65 535 minutes about 45 days Retry registration if the process failed Default is 20 seconds This parameter defines the local SIP port used to listen and transmit The default value for Account 1 is 5060 It is 5062 5064 for Account 2 and Account 3 GXV 3000 User Manual Firmware 1 0 1 20 Page 29 of 48 Updated 10 2007 NAT Traversal Subscribe for MWI Proxy Require SIP Compact Header Voice Mail User ID Send DTMF Early Dial Dial Plan Prefix Dial Plan Grandstream Networks Inc Zen innovative IP Voie This parameter defines whether the NAT traversal mechanism is activated If activated by choosing Yes and a STUN server is also specified then the GXV 3000 will behave ac cording to the STUN client specification Using this mode the embedded STUN client de tects what type of NAT Firewall router used and displaye
57. ther FQDN or IP address format Here are examples of some valid URLs e firmware mycompany com 6688 Grandstream 1 0 1 20 168 75 215 189 There are two ways to set up the Upgrade Server to upgrade firmware Key Pad Menu and Web Configu ration Interface KEY PAD MENU To configure the Upgrade Server via Key Pad Menu options select System Config from the Main Menu then select Upgrade Preferences Under this sub Menu user can edit Upgrade Server in either an IP address format or FQDN format Choose Save and use TFTP or Save and use HTTP to select up grade method Select Reboot from the Main Menu to reboot the phone WEB CONFIGURATION INTERFACE To configure the Upgrade Server via the Web configuration interface open the web browser Enter the GXV 3000 IP address Enter the administrator password to access the web configuration interface In the ADVANCED SETTINGS page enter the Upgrade Server s IP address or FQDN in the Upgrade Server field Select TFTP or HTTP upgrade method Update the change by clicking the Update button Reboot or power cycle the phone to update the new firmware During this stage the LCD will display the firmware file downloading process and flashing process Please do NOT interrupt this process and make sure NO power outage at this stage lf a firmware upgrade fails for any reason the phone will stop the upgrading process and re boot using the existing firmware NOT
58. ting te GXV 23000 E 4 Houe 2 AN ECO ET ias 8 Figure 3 Getting Familiar with Keypad EE 9 Figure 4 Support Menu ere AE 18 Figure 5 Flow Chart of Key Pad Configuration Menu cooooooonnnccnnnoncccnnnnnonnconnnnnnnnnnnnnnnannnennnnnnnos 18 Figure 6 Screenshot of Configuration Login Page 19 Figure 7 Screenshot of Advanced User Configuration Page 24 Figure 8 Screenshot of Reboot Page 32 Figues SIZING Me Score eno VET EE 37 Figure 10 Screenshot of Screensaver Utuitv 38 Figure 11 Screenshot of Ring Tone Generating Utility cooooonnncncncnnnncncononononnnnnnnnnnnos 39 Figure 12 TV GXV 3000 Diagram ri ic 40 Figure 13 Headset Jack Diagram cccccccccssseeeeeceeceeeeeeeceeesueeeeeeeeeseeeaeeeeeeeeaeeseeeeesaaaaeeeeeesenaaess 41 Figure 14 Headset Cross over Diagrams 0oocccccccooonccnnnccconnncnnncnnnnnnconnnnnononnrnnnnnnnnnnrrnnnnrnnannrnnnnnnnnns 42 Figure 15 Screenshot Monitoring Gtatton 44 TABLE 1 TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6 TABLE 7 TABLE 8 TABLE 9 TABLE 10 TABLE 11 ch DE SYS TABLE OF TABLES GXW 3000 USER MANUAL DEFINITIONS OF THE GXV 3000 CGONNECTORS 4 GXV KEY FEATURES INA GLANCE suicida 6 HARDWARE SPECIFICATIONS ecceccecceceeceececceececeeceeceeeecaeceeceecueceeeesaecueaeeaeeaesaeseeseeseeaeeneseenes 6 GXV 3000 TECHNICAL SPECIFICATIONS cccceceececceccecceceeceecueceeaeeaeceeceeceeeeeaececeeseeaeeeenteass 6 LOD ICON DEFINITIONS EE 8 GXV BUTTO
59. tion of the LCD Same when USB keyboard or mouse plugged into the ports for mini browser usage Capture pictures via USB port Once a USB flash drive is connected and ready for use an icon will show up in lower part of the LCD the user can save a snap shot or capture a picture from camera to the flash drive Instructions When the USB flash drive device is ready either the video phone is in camera local loopback mode or in a live video call press OK key once The LCD will freeze for 1 or 2 seconds and the captured frame or picture will be saved in the flash drive using this naming convention gxv_xxx yuv Only one picture can be saved at a time when the OK key be pressed To view the captured pictures download the free XnView software http oerso wanadoo fr pierre g xnview enxnview html 1 Launch XnView and select File gt Open 2 Choose file type YUV YUV 4 2 2 and in the option set image size to 320x234 3 Select the file to view CONNECT THE GXV 3000 TO YOUR TV USING RCA CABLE FIGURE 12 TV GXV 3000 DIAGRAM Back of the TV KO EN em yellow gt O 1 o set 0 m gt o Ye Glo DO EM 3 WDEO WIR LS OO e WDEO RAYS E cle DO AV cable Elo AN OUTPUT AN INPUT OO NOT INCLUDED A sear newr2 e Grandstream Networks Inc GXV 3000 User Manual Page 40 of 48 Firmware 1 0 1 20 Updated 10 2007 GH innovative I
60. type PAL or NTSC STATUS PAGE TABLE 9 STATUS PAGE DEFINITIONS Hardware Revision Hardware version number Main Board Interface Board MAC Address The device ID in HEX format This is a very important ID for ISP troubleshooting IP Address This field shows IP address of GXV 3000 Product Model This field contains the product model information Software Version e Program This is the main firmware release number always used for identify the whole software or firmware system of the phone e Loader Driver loader code version number e Boot Booting code version number System Up Time This field shows system up time since the last reboot Grandstream Networks Inc GXV 3000 User Manual Page 22 of 48 Firmware 1 0 1 20 Updated 10 2007 Coinn inna Ap his IP oia A Vides Registered This field indicates whether the accounts are registered to the related SIP server s GXV 3000 can support up to three different SIP profiles PPPOE Link Up This field shows whether the PPPoE connection is up if connected directly to DSL modem NAT This field shows what kind NAT router the GXV 3000 is connected to NAT Mapped IP It is based on the resolve result of STUN Server used STUN will not work if it is Symmetric NAT Outbound Proxy or Session Border Controller has to be used to resolve this situation ADVANCED USER CONFIGURATION The Advanced User configuration includes not only the end user configuration but also advanced con figur
61. w bit rate codec via RTP RFC2833 or via SIP INFO Default is No Use only if proxy or server supports 484 response Sets the prefix added to each dialed number Dial Plan Rules 1 Accept Digits 1 2 3 4 5 6 7 8 9 0 e Grammar x any digit from 0 9 e xx at least 2 digit number ee Celiac e 8 5 any digit of 3 4 or 5 e 147 any digit 1 4 or 7 lt 2 011 gt replace digit 2 with 011 when dialing EXAMPLES Example 1 369 11 1617xxxxxxx Allow 311 611 911 and any 10 digit num bers of leading digits 1617 Example 2 11900x lt 1617 gt xxxxxxx Block any number of leading digits 1900 and add prefix 1617 for any dialed 7 digit numbers Example 3 1xxx 2 9 xxxxxx lt 2 011 gt x Allow any length of number with lead ing digit 2 and 10 digit numbers of leading digit 1 and leading exchange number between 2 and 9 If leading digit is 2 replace leading digit 2 with 011 before dialing 4 Default Outgoing x or x allows for any outgoing digit oe GXV 3000 User Manual Page 30 of 48 Firmware 1 0 1 20 Updated 10 2007 Delayed Call Forward Wait Time Enable Call Features Session Expiration Min SE Caller Request Timer Callee Request Timer Force Timer UAC Specify Refresher UAS Specify Refresher Force INVITE Enable 100rel Account Ring Tone Send Anonymous Anonymous Call Rejection Refer To Uses Target Contact Auto Answer Grandstream Networks Inc
62. y Please refer to the Codec FAQ at http www grandstream com FAQ FAQ Codec pdf for more technical detail Grandstream Networks Inc GXV 3000 User Manual Page 24 of 48 Firmware 1 0 1 20 Updated 10 2007 Video Frame Rate Video bit rate kbps Video Packet Size Video Rate Control Video Frame Skipping Sharpening Filter Brightening Filter Enable Video Surveillance RTSP port Layer 3 QoS Layer 2 QoS No Key Entry Timeout Use as Dial Key Local RTP port Use Random Port Keep alive interval Use NAT IP STUN Server GH innovative IP Default value is 15 frames second The video frame rate is adjustable based on network condi tions Increasing the frame rate will increase the amount of data significantly therefore con suming more bandwidth Otherwise the video will get impaired due to packet loss Default value is 128 kbps The video bit rate is adjustable based on network environment Increasing video bit rate may improve video quality if the bandwidth permitted Otherwise the video quality will get impaired due to packet loss Default value is 1400 range from 100 to 1400 Recommended using 600 800 if you have Outbound Proxy or Media Gateway Frame or TMN8 Default is Frame TMN8 is good for bandwidth bigger than 384kbps Skipping the bad video frame received Default is No Sharpening filter for incoming video Default value is 5 Brightening filter for incoming video Default value is 5

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