UTT-290 IP Innovative VoIP Phone User Manual
Contents
1. Pickup Function O off on Pickup Code 123 Message gr Booking Voicemail Ho w Play Voicemail Tone e off on Miss Call Display O off 8 on DND Softkey O off on Play Hangup Tone O off on Transfer Code off on Number O Conference Exit Result e Disconnect All C Others Remain Connected Return code when refuse 503 Deciine Return code when DND 603 Decline Flash hook time 600ms Called No AnswerTme s Min 20 Max 99 Pound Send Mothod e x 0 023 RFC 2833 PayLoad 101 P Asserted kdentity 3 off on AP Session Timer seconds T1 ue oP Session Timer seconds T2 id oP Session Timer seconds T4 gA Local SIP port Default 5060 RTP Port Range Ne Affiliated Port 3 off on Headset Mode Normal _ Seat Mode Ring Type On Seat Mode 0 Headset Speaker The code with voice message Booking Voice Mail Open this feature the phone light Message will be bright when it get message Play Voice Mail Tone Open this feature it will be ringing when it get message Miss Call Display urn on or off the display with Miss call in the phone LCD DND Soft key Enable Disable the DND feature Play Hang up Tone The tone with hang up in busy Transfer Code The code with transfer Conference Exit Result Conference originator hang up the phone hang up two ways of it Return Code When Select the code feedback to the server when you reject the call Refuse R eturn Code When DND Select the code fe2. Appendix 10 1 WEB User In the upper right corner of the website page you can select the user or logout E Administrator Logout 10 2 Multi Language In the upper right corner of the website page you can select the language in the below list Please Select Language English English Chinese Chinese Russian Russian Polish Polish Portuguesa Portuguesa French French Brasil Brasil Turkish Turkish 10 3 Note Tips In the right middle of the website page there is a Note tips in every function page Hope it can help you to know something about that Note Register status It shows the Register Status Network Status It shows the information of LAN port and PC port System Info lt shows the version of firmware
3. number automatically Place a call using a Press Speaker button speakerphone Place a call using a Put on your headset headset active Headset button so that the status light is Red Y and then do as using speakerphone 3 5 2 Anonymous Call You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone E g you want to call to consult some of the services but you don t want to be harassed Enable Anonymous Call Press OK or MENU gt Function Setting gt Anonymous Press Enter or OK button You can select which Account want to use enable disable this feature and enable disable reject anonymous 3 5 3 Redial To redial the last placed call from your phone Redial Press REDIAL button to dial the last number or press Navigation button Left gt Dialed number select a as number and press Dial 3 5 4 Call Log Dial from a call log 1 Press MENU or OK button gt Call history you can select All Calls Missed calls Received calls and Dialed numbers or press Navigation button in Standby interface gt select All Calls up Missed calls down Received calls left and Dialed numbers right 2 Then press Dial button NOTE You also can press the log to login this menu when in the idle 3 5 5 Making Calls to Contact You can also dial a contact from the Person
4. Press Handset button Do not keep the headset mode Headset or press End keep the headset mode Hang up one call but Press End preserve another call on or refer to the above three methods 3 5 9 Using Hold and Recover Switch Calling Line You can hold and resume calls You can take a call in one line at anytime and the other lines would be hold As a result of that you can switch different calling line on our phone Put a call on hold Press HOLD button or press soft key Hold a line and switch to Press another Line button for the appropriate line another line Resume a call on current Press Line button line Release a call on different Select the line want to release hold press the line so recovery line NOTES e Engaging the Hold feature typically generates music or a beeping tone e A held call is indicated by the Yellow green o and flashing Line button or Hold in the LCD 3 5 10 Transferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the call Talk to the transfer 1 Press TRANSFER button or press XFER recipient before 2 Enter number 3 press default transferring a call or press Send then transfer the call consult transfer o or wait five seconds default then transfer the call Transferred to idle 1 Press TRANSFER button or XFER lines or other 2 Press Is aed numb
5. Display Name fs g Username g Authenticate Name gh Password E SIP Server g Secondary server fs e QutboundProxy Server o g Secondary OutboundProxy Server fs 7 Polling Interval Time Of Registration s Default Value 32s Range 20s 60s MAT Traversal g STUN Server 18 BLA e of on BLA Number fs Subscribe Period Default 1800s Min 120s amp 3 Register Expire Time Default 3600s Min 40s a Auto Answer e off on SIP Transport UDP O TCP OTLs Ring Type Choose one Account you will find the following parameters ITEM DECSRIPTION You can choose on off to enable disable the line Account Mode You can choose VOIP PSTN but this model nonsupport PSTN If you need Pls contact us to buy another model that can supports PSTN Amount Of Line The line key of account used default is 2 Account Used Display Name It is showed as Caller ID when making a phone call It is a username provided by SIP Server Secondary server When the main server can t work it also can register in this secondary server Outbound Proxy Server Put into the address with the outbound proxy server Secondary Outbound When the main out bound server can t work it also can use this Proxy Server secondary server Poling Interval Time Of Poling Interval Time Of Registration default is 32 s Registration Register Expire Time IP phone automatically registered every time SIP Transport There are UDP TCP TLS three options Ring Type Select thi
6. delete an existed Group by click m if you want to delete all Groups you just ought to click Delete All Group 7 2 Contact You can add edit and delete contact in a phone book on this web page The phonebook can storage 300 contacts entry Serial Number Wf First Name test Last Name Mobile Number 1111 Office Number 1111 OtherNumber 1111 Account Account Group test w Group2 Mone w submit Cancel 5 Operation Name Phone Group Number1 1111 1 ug test test Number2 1111 test Number3 1111 Attention If you want to download or upload the contact please go to the Phone Maintenance page Add Contact Delete All Contact If you want to add a Contact you just ought to click Add Contact You can edit an existed Contact by click P You can delete an existed Contact by click m if you want to delete all Contacts you just ought to click Delete All Contact You can edit or move this contact to Ban List after you select B You can download and save this contact to PC after you select 7 3 LDAP NOTES If you want to know more detail about LDAP pls find it in the office website to download the specific document As below figure is an example e g LDAP Name Filter sn s LDAP Number Filter telephoneNumber s Server Address 192 168 0 65 BASE DC Idap DC escene DC com User Name bb ldap escene com Pass Word escene 2012 LDAP Name Attributes 1 sn LDAP Name Attributes 2 cn LDAP Number Attributes 1 telephoneNumb
7. idle or press MENU or OK button gt Phone book Black List 2 Select Black List press OK button 3 Press Add and input the nameVoffice number mobile number other number SIP account who what you want to add into the Black List 1 Press DIR in the idle or press MENU or OK button gt Phone book Black List 2 Select Black List press OK button 3 Press RUN to view someone who what you want to find 4 If you want to move or change it you can follow the RUN to do 3 6 2 Using Call Logs Your phone maintains records of your missed placed and received calls View call logs 1 Press MENU or LOG button gt All Call gt Missed Calls Received Calls or Dialed numbers 2 Use the navigation keys to view the call record information Delete Save Call 1 Login in to the Call Logs Logs 2 Use the navigation keys to view the call record or select DEL key 3 Use the navigation keys to view the call record or select Save key 3 6 3 Peer to Peer When all of the phone accounts were disable or not register it will be show this mode in the idle It can use by when the new workstation isn t have SIP server Disable all of accounts or not register Make Call with 1 Press OK or MENU button gt System Setting gt Advanced Setting gt SIP Peer to Peer Account 2 Disable all of accounts or un register 3 Turn back the ph
8. Advanced AM a r T 16 3 6 1 Using the phone book ssssssnnsessesensssseersssrreresssreressssreressserersesssrrressereressseereessseerees 16 3 6 2 Using Call LOBS ccccoooncccnnnononononnnnonononnnnnnononnnnnonononnnnnnnnnnnnnnnonnnrnnnnonnnrnnnnnenaanncnnns 19 A e TT 20 TAS A e ES RE CO CE gs S EEE E E E E 20 3 7 L Language SEMINE sora tiaais 20 AN A A A E TE o P A A EE A E 20 3 30 MIMO Date siii 21 5 7 A Ring Tone and Volume Setting sia biii 21 3 7 5 Searching Phone BOOK cccccccsssssecccceensecccseeesececceceueeeceeseuaseecessuueeceeseuaeeeeeseuees 22 3 7 6 Cannot Set the Features with Keypad cccccooonccnnccnoncccnnnnonanonnnncnnnnnnnnnonanonnnonnnos 22 JA WEB User Itaca 22 Main intertace dao delis P NETTO TOT 23 AL NEE WONK RR 24 a LANTO io oia 24 ALAPO o e N 26 o N E AAA O OU A A 27 SOIL PAC CO U irse 28 SIBI CRO eae E Tt One A E E UE aT eet 28 cS A o POE E 29 US 30 Die ONG SENE ais 31 MIL M 31 LEIME xor emere cc au oueupabasmeum usa hunewna SEA 32 6 mE 33 53 VolP Call FOL WANG triada di 34 O 35 0 2 AVIANCA A A AAA Ain 35 SAONE 35 Oe FENN CY cA ccc c RT 37 o A FUNCUON KOVS aaa 38 omoi M MR M 38 560 DAN NE E TTL LUN 39 BAM le c LL 40 Me GOS OO soe 40 NE A acs 40 A eta cies wa
9. Called Insert Called Delete Number Number Position Position Number Length Note When you want to add code and delete at the same time you can add code first after that base on the number you add decide the position and length of the delete code ITEM DECSRIPTION io pump SSCS m emefapknewhehymrwnriol NOTES If you want to know more detail about Dial Rule pls find it in the official website to download the specific document 6 7 IP Strategy You can use IP Strategy feature to make a list which can be set to only allow the incoming call on the list e g As following picture you can see it has 192 168 0 248 in the list When you open this feature It means you just allow come from this IP address meeting IP Strategy 8 off on ID Operation IP Address Description Account 7 Phone Book The phone book including Group Contact LDAP and Ban list please review the following for more details 7 1 Group You can add edit and delete group in a phone book on this web page Click the groupname you can modify or delete the member of the group ID Operation Group Name Group Member Description Ring Type 1 Tn test 0 test Ring Attention If you Click Delete Group or Delete All Group the member of group can not within a group please click the group and delete the group Add Group Delete All Group If you want to add a Group you just ought to click Add Group You can edit an existed Group by click d You can
10. HTTP HTTP Upgrade gt Select a File Browse Software Upgrade Kernel Upgrade Configuration XML PhoneBook All Config File When using HTTP upgrade you can set several parameters as follow HTTP Upgrade Select a File Browse the software kernel configuration file which you need to upgrade Pt reme emm e nme Software Used for upgrading the software of the phone me OOO Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload download to upload download the configure file of the phone XML Phone Book Used for uploading downloading the XML phonebook of the phone Vcard Downloading all contacts in the Vcard mode but upload only support one mE Ce EXT Module Used for updating backup the expansion of the phone PU mons ere ame nd 0 Log Used for the administrator to find out or making sure the problem with BENE nmn mind dl All Config File All Config File includes Configuration Extern Log XML Phone book 5 Enterprise Phone Book 8 1 2 FTP Upgrade You can upgrade the software kernel and configure files by FTP FTP Upgrade gt gt Password Po Software Upgrade Kernel Upgrade Note Its no necessary to input filename when backup Configuration Update Backup Phone Book Update Backup EXT Module Update Backup When using FTP upgrade you can set several parameters as follow FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Usernam
11. O Turn On But Filter This Group Auto Answer Mode Hands Free Handle Headset Call Waiting O of 5 on Call Waiting Tone O aff Play on currently active device Frequency s 5 60 aia DTMF RFC 2833 Inband SIP Info Auto Fuzzy Search off on Phonebook Search Accurate Search T9 Call List Save O off on Metwork Packet Mirroring Basie Keyboard Lock Enable Disable keyboard lock you can lock MENU Key FUNCTION Key i ALL Keys LOCK all keys but auto Answer Auto Answer Auto answer the coming call it also can filter a contact group Auto Answer Mode Auto answer the coming call it also can filter a device to answer Call Waiting When there s coming a call or the phone is talking the second call will be in the queue Network Packet When select on then you can capture the phone s packet use notebook Mirroring which connect to pc port of the phone 6 1 1 Time Settings Set Time Mode SNTP Serer sparky services adelaide edu au l sparky services adelaide edu au List e SNTP SIP Sewer PSTN Manual sparky services adelaide edu au Manual Update Interval 600 Seconds o seconds Daylight Savings Time always off always on 8 Auto ae Mode Time Format e 24 Hour 12 Hour 7 Date Format DD MM Www Time zone GMT Manual Yea Mon Days0 setting Hours 0 MinutesO Seconds GMT 08 00 Beijing 6 1 2 Call
12. This feature priority is followed the serial number In other words paging 1 is the highest priority Paging1 Enable Disable Paging feature Group IP and Port Group IP and Port with Paging 4 1 2 PC Port Normally choose Bridge if you choose Router you need to input router IP address net mask Bridge Router IP Address Netmask DHCP Server off on Start IP End IP Bridge Normally you should choose bridge feature it means that pc port and LAN port will share the same network Router Router feature is for the phone PC Port You must input IP address it s equivalent to a gateway and Net mask If you want to use DHCP function please turn it on input start IP and end IP 4 1 3 Advanced VPN Setting Enable VPN VPN Type LATP E SSL VPN When using VPN Setting option you can set several parameters as follow VLAN Setting Enable VPN You can enable disable VPN for phone and pc VPN Password A password be used for authentication VLAN Setting Enable Vlan LAN Port PC Port VID __ 0 094 VID __ 0 4094 Priority 0 7 Priority 0 7 When using VLAN Setting option you can set several parameters as follow VLAN Setting Enable VLAN You can enable disable vlan for phone and pc VID The vlan ID you want the phone or pc to join LAN PC Port 5 SIP Account 5 1Basic Enable Es Account Mode Amount Of Line Account Used Default 2
13. UTT 290 IP Innovative VoIP Phone User Manual INDEX DS SEIS State asa ia aio 4 ADO cnica aio 4 Feature Highlights ccccccccccssseccccceessceceecseeeeccecseeseeceseeeeseceessuaseeceeseeeeecessseeaeeeeeseagecegseeeeees 4 7 580 ABD the PDOlB o E a e E po 4 5 none User tenacidad 6 3 1 Hardware Component InstructiONS cooccccccnccnnccnonnnnnnncnnnonanonnnnncnnnnoncnnnnnonnnnnnnnnnnnnnnnnnnnnnos 6 3 2 Phone Screen Display Features ssscccsccssssccssssssssccseessescescsssscessesssssscescesssscesseesesscensess 7 3 9 Basic Network Setting rosada 9 3 4 SIP Account Setti S eerror R 9 3 9 Basic FEIU OG supernier iari ETE on e 11 3 5 1 Making a Call ccccecccccccccssssccecceessececseuesecceeeeeesececsseeasecesseeasecessseeaeeeeseesaneeeeeees 11 3 5 2 An nymo s Calanda 11 E PR O A II TS N E E 11 E AAPP EE EE NE EE EENT 12 3 5 5 Making Calls to ContaCt ooocccnnccononnnnnnononononnnononaconononanonnnnnononnnnnnonanrnnnnnnnanennnnns 12 3 5 6 Multi lines to Answer the Call ccccccssssccccceesseccecceeeecccessueeeceeseaeeeceeseeaeeeeesseees 12 ad UOC 13 53 38 Ending a Call NERO TEE 13 3 5 9 Using Hold and Recover Switch Calling Line ccccccccocoooocccnnnncnononanoccnnnnnnnnnos 14 ERIN AA gn earn 14 A P 15 35 12 DO Not Distur B seesinane a a 15 35 13 Way Conferencia a cid 15 Sl Volce E E E T E E E E EE A T 16 3 6
14. age 2 calls Call queue Switch between lines Multi parties conference call transfer All kinds of Phone Book It supports XML Personal Phone Book LDAP Enterprise Phone Book etc This feature satisfies customer s phone book requirements Support HTTP TFTP FTP Auto Provision Support POE Remark UTT 290P Power Adapter USB Standard DC 5V 2 angle adjustable bracket wall mountable 2 Set up the Phone a Packing List Check the packing list before installation if you find anything missing contact your system administrator 1 UTT 290 IP Phone 1 Handset 1 Handset Cord 1 Ethernet Cable 1 Phone Bracket 1 Quick Setup Guide e 1 Manufacturer Certification b Phone Installation This section introduces how to install the phone with the components in the packing list O Attach the Bracket O Connect the Handset and optional Headset O Connect the Network and Power Attach the Bracket Pls follow the following step a to b firstly let the part 1 of the bracket join to the phone and then let the part 2 of the bracket join to the lower holder Connect the Handset and optional Headset xx cm us a ele Connect the Network and Power You have two options for power supply Your system administrator will advise you which one to use AC power adapter o POE Power over Ethernet IEEE802 3af e UsB Standard DC 5V NOTES Pls make sure your phone support POE feature You can check the lab
15. al Phone Book Placing Calls to Contacts 1 Press MENU or OK button gt Phone Book you can select Personal Phone Book Enterprise Phone Book LDAP and Black List or press Navigation button in Standby interface gt select the desired contact 2 Then press Dial button NOTE You also can press the DIR to login this menu when in the idle 3 5 6 Multi lines to Answer the Call Multi lines to Answer the Call 1 Another Line button is Red and flashing Light strip is Red and flashing 2 Press the flashing UY Line button to answer at this time the original call will be hold 3 5 7 Auto Answer You can set the phone and let it auto answer the coming call Auto Answer the _ 1 Enable the Auto Answer feature Coming Call 2 Auto Answer mode you can set in the MENU gt Function Setting Auto Answer gt Device Speaker O Handset Headset When you use the Handset mode at this time you need to hands up the handset and then it can work at this status 3 Filter Groups Auto answer the coming call in this special groups 3 5 8 Ending a Call To end a call hang up Here are some more details Hang up while using the Return the handset to its cradle Handset or press End Hang up while using the Press Speaker button that is Red UY Speakerphone or press Line button for the appropriate line or press End Hang up while using the
16. book Booting Checked 2 on o h Disable the phone while booting checking k c co Auto Provision Frequency Hour Default 7 days Max 30 days Auto Provision Time Mone w Auto Provision Next Time AES Enable AES Key Thu Aug 8 12 24 00 2013 offi on Auto Provision Now When using auto provision you can set several parameters as follow Auto Provision Auto Prado 00000 Auto Download Enterprise Used for auto download Enterprise Phonebook from server Phonebook Auto Download Personal Used for auto download personal phonebook from server Phonebook Booting Checked Used for checking the auto provision when phone booting Disable the phone while Enable Disable the booting checking feature booting checking Auto Provision Frequency Used for setting the time interval for auto provision Used for the specific time for auto provision Reset the Auto Provision Next Upgrading time You can enable disable AES encrypt for auto provision Auto Provision Time Auto Provision Next Time AES Enable AES Key The key of the AES Used for doing auto provision immediately 9 Password Here you can setting the administrator or user WEB password management Select your type If you login as an administrator you can modify both the user s and admin s passwords e Administrator User Username Old Password f New Password fs Contirm Password fo 10 WEB Other Settings or Information
17. conds Register status Register status e h ihowa the Register Status Account Regisiered Account Urwegisier Natwork Statue Network Status EY Br shows tho inioomation of LAN por LAN Connection Dynamit amd PC port MAL Addross 006 8b 01 c4 30 LAN IP Address 152 158 0205 Systerm Info Hetmask 255 255 255 0 ft shoes Tie version of Anmar Gateway 132 153 0 1 Primary DAS 210 21 4 150 Secondary DNS 152 1568 1 200 VPH IP Address PC IP Addrass FC Netmask Device Type kiige DHCP Sencar off System Into Phone Model ES0N Software Version W1 0 8 8 3374 Hardware Version WVixx Hardware ID 1 Kamel Version V2b54 AuioProwision Serer URL voip autopeovision com TFTP Sener IP volp autoprovision cam ITEM DESCRIPTION System Run Time The phone system normal running time Register Status The status with Account 173 Network Status The status with LAN MAC LAN IP Net mask Gateway Primary DNS Secondary DNS VPN IP PC IP PC Net mask Device Type DHCP Server System Information The status with Phone Model Software Version Hardware Version Hardware ID Kernel Version Auto Provision Server URL TFTP Server IP 4 1 Net Work 4 1 1 LAN Port Basic Basic gt gt DHCP Manufacturer Option 60 Po Static IP IP Address Netmask Gateway PPPoE Username Password MTU Default 1500 DNS Settings DNS 8 Automatic Manual DNS Primary DNS secondary DNS ITEM DESCRIPTION Network Connection Mode Network Connection M
18. curate Search 1 Press MENU or OK button gt Function Setting you can select Accurate Search 2 Then press Enable Disable and Save 3 When you back to idle you can use the digital keypad to search the contact T9 Search 1 Press MENU or OK button gt Function Setting you can select T9 search 2 Then press Enable Disable and Save 3 When you back to idle you can use the digital keypad to search the contact NOTES The Search Phone Book setting default is Accurate Search 3 7 6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad 1 Dial Plan 2 Custom Ring Type 3 SNTP Server and Time amp Date 4 Update the Firmware or Backup 4 WEB User Interface In addition to the phone user interface you can also customize your phone via web user interface In order to access the web user interface you need to know the IP address of your new phone To obtain the IP address press the C key on the phone Enter the IP address e g HTTP 192 168 0 10 or 192 168 0 10 in the address bar of web browser on your PC The default user name is root case sensitive and the password is root case sensitive Main Interface Phone Status Here you can see as below information System Information Current Location Phone Status System Run Time Register Status Network Status EnglishEnglish hl E Nota System Fun Time 1 Days17 Hours22 Minules17 Se
19. e Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup to update backup the configure file of the phone Phone Book Used for updating backup to update backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 8 1 3 TFTP Upgrade You can upgrade the software kernel and configure files by TFTP THIF Upgrade gt software Upgrade Kernel Upgrade Note It s no necessary to input filename when backup Configuration Update Backup Phone Book Update Backup EXT Module Update Backup When use TFTP upgrade you can set several parameters as follow Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating backup the configure file of the phone Phone Book Used for updating backup the phonebook of the phone EXT Module Used for updating backup the expansion of the phone NOTES The mode doesn t support this feature NOTES It s not necessary to input filename when doing backup Configuration Phone Book EXT Module 8 1 4 Default Setting You can load the phone to the factory default setting in default setting option Default Setting gt When click this button this equipment will restore to th
20. e default status Pay Attention It will take effect on next reboot Reset to Factory Setting Press the Reset to Factory Setting option the phone will load to factory default setting on next reboot 8 1 5 Reboot You can use reboot option to reboot the phone Reboot gt gt Attention When click this button this equipment will be reboot web service will be interred please connect again 8 2 Advanced 8 2 1 Log This feature is use for the administrator to managing the equipment like debugging SIP etc If you need to catch a debugging Level you need to setup on this interface Log gt gt 3 No Record e Call 3 Warning Level Ll SIP Record Level LCD Debugging Level Log send to server off c on Log Server Address 1514 Capture Packet Start 8 2 2 Auto Provision When you open this auto provision feature the phone will do auto provision after it detect a different software or kernel Higher or Lower which are putted on the TFTP HTTP HTTPS FTP server For the detailed information about auto provision you can find it in the official website Auto Provision gt Auto Provision Option Protocol Default 66 Min 1 Max 254 TFIP w a as Software Server URL voip autaprovision com Username Password Auto Download Software Auto Download Kernel Auto Download Config File Auto Download Expansion Auto Download Enterprise Phonebook Auto Download Personal Phone
21. e time zone NTP Server 1 NTP server address 1 NTP Server 2 NTP server address 2 DayLight Enable Disable Day Light 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time amp Date Time and Date setting gt SIP Server SIP Server 3 Press Save to make it work Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time amp Date Time and Date setting Manual Setting 3 Manual Setting Manual Setting Year Month Days Hours Minutes Seconds 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time amp Date Time Display Format 3 Time Mode 24hour 12hour Date mode DDMMWWW MMDDWWW WWWDDMMM DDMMMYY YYYYMMDD DDM MYYYY MMDDYY DDMMMYYYY WWWDDMM M etc Manual Setting Time Display Format 3 7 4 Ring Tone and Volume Setting Ring Type 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting gt Ring Type 3 Select the ring type from 1 to 8 or custom ring and then press Save to make it work 1 Press OK or MENU button 2 Press OK or MENU button gt System Setting gt Phone Setting gt Volume Volume Setting Setting 3 Volume Setting Handset Speaker Headset Ring volume 4 Press Enter to adjust the volume and press Save to make it work NOTES For the Custom Ring Type you need to upload it from website 3 7 5 Searching Phone Book Ac
22. edback to the server when you open DND function Flash Hook Time lt 800ms The time with the flash hook Called No Answer Time When it has coming call and enable this feature the caller will be request time out in the stipulated time Pound Send Method When you to use the code such as 28 123 or 9623123 you need to set this feature RFC 2833 Play Load Default is 101 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals Enable Disable the affiliated port feature 6 1 3 VoIP Call Forward Always off o on Number Po e f Busy Soon NMme 1 1 jj If No Answer off on Number Po e Ring Frequency Seconds Default 15s Max 15s ITEM DECSRIPTION All ways transfer the call to others If Busy If the phone was busy working the call will be transfer to others If No Answer If the phone was no answer the call will be transfer to others Ring Frequency The ring frequency with the VOIP Call Forward 6 1 4 QoS SIP Qos 0 63 Voice Qos 0 63 ITEM DECSRIPTION SIP QoS The range is 0 63 default is 26 The range is 0 63 default is 46 6 2 Advanced 6 2 0 Audio 6 2 1 Basic Tone Ed Select Country United States W Ring Wolume 0 9 Output Volume 1 3 Handset Volume speakerPhone Volume Headset volume Intput Volume 1 Handset Mic Volume speakerPhone Mic Volume Headset Mic Volume ITEM DECSRIPTION Select Country Select the country dial tone Default is United States Ring Volume The
23. ee Modes of Network Setting Include PPPoE Static IP DHCP DHCP Setting DHCP Press OK or MENU gt System Settings gt Advanced Settings gt Password Default is Empty gt Network gt LAN Port Press LAN Port to login in to the menu Select DHCP mode Press Enter key Set the DNS web port telnet port Press Save key to make it work Tips Network is changed press OK reboot Static IP Setting Static IP Press OK or MENU gt System Settings gt Advanced Settings gt Password Default is Empty gt Network gt LAN Port Press LAN Port to login in to the menu Select Static mode Press Enter key Set the IP Mask GW DNS web portltelnet port Press Save key to make it work Tips Network is changed press OK reboot PPPoE Setting PPPoE Press OK or MENU gt System Settings gt Advanced Settings gt Password Default is Empty gt Network gt LAN Port Press LAN Port to login in to the menu Select PPPoE mode Press Enter key Set the User Name Password web port telnet port Press Save key to make it work Tips Network is changed press OK reboot 3 4 SIP Account Settings UTT 290 IP phone makes calls based on sip accounts It can support Single account or Multi account Each account can be configured to the different SIP server Create an SIP account 1 Select System setting gt Advanced setting 2 Enter the password required The default is empty 3 Select SIP gt Acco
24. el on the back of the phone for example Model UTT 290P Rev 2 1 0 the P means it support POE feature IEEE 802 3af compliant TD PoE Hub Switch Power Adapter DC 5V Note If POE works the phone doesn t need to connect to the AC power adapter Make sure the Ethernet cable and switch hub is POE compliant 3 Phone User Interface 3 1 Hardware Component Instructions The main hardware components of the UTT 290 IP Phone are the LCD screen and the keypad Hardware component instructions of the UTT 290 IP Phone are Cf mm O amp MNON LCD Screen Displayed information about calls messages soft keys time date and other relevant data e Call information caller ID call duration e Icons e g EMD e Missed calls or second incoming caller s information eTime and date 2 Light Status Red Flashing There is an incoming call or be Hold Red Steady Hook off or be in an usual conversation 3 Line Key Green Steady There is a conversation making on the line Red Flashing There is call coming in Green Flashing The line is on hold Dark Accounts are idle Soft Key Labels automatically to identity their context sensitive features Navigation Key Scroll through the displayed information and in the idle feature UP Open the All CONTACT LOG DOWN Open the MISSED CALL RIGHT Open the RECEIVED CALL LEFT Open the DAIL CALL Cancels actions or rejects an incoming call and the other feat
25. er LDAP O on of 9 LDAP Name Filter sn s 7 LDAP Number Filter o Server Address Ed Baso o Username g Password amp 2 Max Hits 1 32000 e LDAP Name Attributes 1 sn ti tid LDAP Name Attributes 2 LDAP Name Attributes 3 fs LDAP Number Attributes 1 e LDAP Number Attributes 2 NEM LDAP Number Attributes 3 fo Protocol Version2 8 Version3 amp 9 Search Delay ms 0 2000 o sO LDAP Lookup For Incoming Call on of Es LDAP Lookup For PreDial Dial on of Es 7 4 Ban List You can add edit and delete contact in a Ban List on this web page Serial Number First Name Mobile Number Home Number Office Number Account ID Operation 1 oT a You can edit an existed Ban List by click d test3 3333 333 3333 Account1 Account Account3 Name test3 testc i Lad Lad k Description Phone Description Account Number1 3333 Number2 3333 test3 Auto Number3 3333 Add BanList Delete All BanList If you want to add a Ban List you just ought to click Add Ban List You can delete an existed Ban List by click m if you want to delete all Ban List you just ought to click Delete All Ban List You can edit or move this contact to Contact after you select lt 5 3 Phone Maintenance 8 1 Basic NOTES Don t cut off the electricity or network cable when doing upgrade in the below ways 8 1 1 HTTP Upgrade You can upgrade the software kernel and configuration etc files by
26. ers without 3 Enter number talking to the transfer 4 Press default or press Send then transfer the call recipient or wait five seconds default then transfer the call Blind transfer Blind transfer to the 1 Press TRANSFER button or press XFER held line 2 Press the Line button of held line 3 5 11 Using Mute With Mute enabled you can hear other parties on a call but they cannot hear you You can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press C button then the screen top and left will have a MUTE icon Toggle Mute off Press C button again then the button light off 3 5 12 Do Not Disturb You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extension numbers etc Enable global DND 1 Press DND 2 All enabled line on the phone would changes to m status and the icon is DHDI Enable DND on a Press MENU or OK button gt Function setting gt DND gt select line single line Enable Disable DND Global DND enabled press ETE to disable global DND Line DND enabled press twice DND or press MENU or OK button gt Function setting gt DND gt select line Disable 3 5 13 3 way Conference You can enable a three party conference during the conversation three phone parties can communicate with e
27. he name who you want to search Call the Contact 1 Press DIR in the idle from Enterprise or press MENU or OK button gt Phone book gt Enterprise Phone Book Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input the name who you want to search 4 When you search the person you can dial it Personal Phone Book Add Contacts 1 Press Phone Book or press MENU button gt Phone book gt Personal phone book gt View All or press OK button gt Phone book gt Personal phone book gt View All 2 Select Add contact press OK button 3 Use the navigation keys to select content press OK button to set and modify Name set the name of contact Office Number Setting the contact Office Number Mobile Phone Number Setting the contact Mobile Phone Number Others Number Setting the contact Others Number SIP Account Setting the contact call SIP account Group the contacts be divided into different user s groups 4 Press Save soft key to complete Add group 1 Press DIR soft key Modify group Delete group LDAP Search the Contacts from LDAP or press MENU button gt Phone book gt Personal phone book gt View All or press OK button gt Phone book gt Personal phone book gt View All 2 Select the add group then press OK button 3 Use the navigation keys
28. ode has DHCP Static IP PPPoE DNS Settings Select the DNS mode that you want Advanced Port Management Settings HTTP Port ii Ll Telnet Port Socket Proxy Server Socket5 Proxy Server off on Server IP dd Anonymous Login Username isd Password Po Paging Setting Paging 1 off O on Paging 2 of on Paging 3 off on Group IP fs Port Paging 4 off on Paging 5 off on Please Note Changing the default HTTP Port 80 will require using the new port number to access the IP phone web interface Please note that changes require a reboot Use the following format when not using the default HTTP http ip address portnumner ITEM DESCRIPTION Port Management Settings HTTP Port The default web port is 80 if you want to change it for example change it to88 You must input IP and Web port to login the web page for example HTTP 192 168 0 200 88 It will take effect on next reboot Telnet Port The default Telnet port is 23 if you want to change it for example change it to 2003 You must input IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next reboot Socket5 Proxy Server Socket5 Proxy Server Enable Disable Socket5 Proxy Server Server IP Socket5 Proxy Server IP address Port Socket5 Proxy Server port default is 1080 Anonymous Login Enable Disable Socket5 Proxy Server login username Paging Setting NOTE
29. one idle you can call someone use IP address 3 7 Keypad Setting SayHi series IP Phone can through two ways configuration it one is setting in MENU another is setting in website Here just description in MENU NOTES When you want to input the IP address like it was replaced by the 3 7 1 Language Setting UTT 290 IP Phone support Multi Language setting as below is an example Switch the Language 1 Press OK or MENU button System Setting Phone Setting between Chinese and Language English 2 Here you can select English French Italian Polish Protuguese Runssian Spanish Turki sh Chinese 3 After you finish select press Save to make it work 3 7 2 Message UTT 290 have Message feature It will display in the LCD when it has a New Message 1 Press OK or MENU button 2 Select Messaging Create a Message 3 Voice Message Setting the Voice Message code in here Text Message Write down the Text Message in here 4 Select Text Message gt New Message 5 Input the receiver and write down message body and then press send to finish Message Inbox 1 Select Message Inbox 2 Select which one you want to check 3 You can press Enter to read or press Del to delete 3 7 3 Time amp Date 1 Press OK or MENU button 2 Press OK or MENU button System Setting Phone Setting Time amp Date Time and Date setting SNTP 3 SNTP Time Zone Setting th
30. range setting default is 150 Normal Delay The normal delay range setting default is 120 Play Load Length The play load length setting default is 30ms 6 3 Line Keys Mode Account Mame Number line keys gt gt Mode Account Mame Number Key Speed Dial Key2 Speed Dial Prefix bl sd Paging Call Park Intercom Submit Eunrcrtinn Kowe ty BLA ITEMS DESCRIBES The default value Speed Dial You can use this key feature to speed up dialing the numbers often used or ene nna Speed Dial Prefix You can use this key feature to speed up dial a call with a specified prefix AAA nda DTMF You can use this key feature to send the specification of arbitrary key PM memet A BL You can use the BLF feature to monitor a specific user for status changes on HA A Paging You can use multicast paging to quickly and easily forward time sensitive inl Call Park You can use call park feature to place a call on hold and then retrieve the call from another phone in the system for example a phone in another office or conference room You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls and the remote extension will automatically answer the incoming intercom calls BLA This feature such as the BLF NOTE ONLY WHEN YOU CHOOSE SPEED DIAL THE RIGHT OF NAME NUMBER WILL TAKE EFFECT 6 4 Function Keys Function Keys If you do not like the defa
31. ring volume default is Lv3 the range is 0 9 Handset Volume The handset volume default is Lv5 the range is 1 9 Speaker Phone Volume The speaker volume default is Lv5 the range is 1 9 Headset Volume The headset volume default is Lv3 the range is 1 9 Handset MIC Volume The handset MIC volume default is Lv3 the range is 1 7 Speaker Phone MIC The speaker MIC volume default is Lv3 the range is 177 Volume Headset MIC Volume The headset MIC volume default is Lv3 the range is 177 6 2 2 Advanced Ring e Ring Type Uploading Ring Tone ma Please upload a ring tone with G7114A audio coding Maximum 10 rings and the total sizes must less than 150k Gi23 G722 GU disableCode Audio Codecs amp 2 G729A 6726 x Jitter Buffer amp Type Adaptive 2 Fixed Min Delay Max Delay Normal Delay Other Payload Length ms High Rate of G723 1 VAD ge Echo Suppression Mode L SideTone ITEM DECSRIPTION Ring Type Select the ring type Default is Ring 1 Uploading Ring Tone Please upload a ring tone with G711A audio coding Maximum 10 rings and the total sizes must less than 150k Audio Codec Use the navigation keys to highlight the desired one in the Enabled Disable gt gt Codes list and press the to move to the other list Jitter Buffer Type The type of Jitter Buffer is Adaptive or Fixed default is adaptive Min Delay The min delay range setting default is 60 Max Delay The max delay
32. rt wan cine eee ce eked eet sient a cnc ee ins aes are ee rue 41 AS PT A Hr A 41 TA BAW ORAL 42 8 Phone Manten 1 cc 43 A AL 43 Bl A A A tle dee Edid 43 Bol PUP UPC RTT I UU UTR 44 SL SUEUR Uperid x A A ARAS 45 BL ASDOTAUIE CUNA neat 46 S Bis IR COO OE saith ORO OEC 46 2 CIV A RR RO 47 C2 O 47 8 2 2 PAULO ON me m 47 PASS WO add daba 49 10 WEB Other Settings or Information Appendix occcccccooccccnnncnnnncnnnnnnnncnnnnnnnoncononononancnnnncnaanonoss 49 TOL WEB USE du OR 49 10 2 M lti tangud OA AAA A AE 49 IS NOE TD RES O EEA ions 50 1 Getting Started About UTT 290 is a highly innovative based VoIP phone It can perfectly satisfy all kinds of businessmen s communications UTT 290 integrates with 128x64 pixel graphic LCD a large resolution display elegant and intuitionist user interface which you can perfectly experience UTT 290 delivers HD audio quality with HD handset HD speaker and HD codec G 722 it rich features can effectively improve the communications in working UTT 290 quite meets the demands of SMEs Home Office and ISP applications Feature Highlights a b c d e f g Multi Language The LCD display supports Multi Language HD Voice Special voice processing technology high fidelity voice quality HD encoding HD Handset ensure clear realistic smooth communication Senior Calling Ability 2 lines with double color GREEN amp RED LEDs Synchronously control or man
33. s account ringing type 5 2 Call Do Not Disturb off on Anonymous Call of OQ on Anonymous Call Rejection of O on E Use Session Timer off c on Session Timer 300 min 150s Call Method SIP TEL DNS SRV off on Allow events off on Registered NAT 2 off on UDP Keep alive Message e off on UDP Keep alive Interval 15 605 ITEM DECSRIPTION Do Not Disturb Enable Disable Do Not Disturb Anonymous Call Enable Disable anonymous call Anonymous Call Enable Disable anonymous call rejection Rejection Use Session Timer Enable Disable refresh session function The device will send an Invite packet to refresh the session during a call if it enable Session Timer The refresh session time interval UDP Keep alive The phone periodically sends a UDP packet to keep the port active and to Message avoid the server to shut down the port UDP Keep alive Interval Default is 30 second 5 3 Security SIP Encryption of O on E RTP Encryption of 2 on El Encryption Algorithm ITEM DECSRIPTION SIP Encryption Enable Disable SIP encryption RTP Encryption Enable Disable RTP encryption Encryption Algorithm The encryption algorithm at this time we only have RC4 Encryption Key The key with encryption 6 Phone Setting 6 1 Basic BackLight O off O Always On 8 timer s Min 1 Max 255 2 Keyboard Lock 7 Hot Line Function off Delay s 0 30 Hot Number Po Ed Auto Answer off on
34. to select content press OK button to set and modify Group name name of the group 4 Press Save soft key to complete 1 Press DIR soft key or press MENU button gt Phone book gt Personal phone book gt View All or press OK button gt Phone book gt Personal phone book gt View All 2 Select the Modify group then press OK button 3 Select the group you want to modify press the OK button to set and modify press Save to save the change 1 Press DIR soft key or press MENU button gt Phone book gt Personal phone book gt View All or press OK button gt Phone book gt Personal phone book gt View All 2 Select the Delete group or OK button 3 Select a group you want to delete press OK button 1 Press DIR in the idle or press MENU or OK button gt Phone book gt LDAP Call the Contact from LDAP Black List Add the Contacts View the Contact from Black List 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find search from the LDAP server 1 Press DIR in the idle or press MENU or OK button gt Phone book LDAP 2 Select LDAP press OK button 3 Press Find and input the name or number who you want to find from the LDAP server 4 When you search the person you can dial it 1 Press DIR in the
35. ult setting with the function keys feature You can change to whatever you like NOTE IF THE PHONE WITHOUT THE KEY YOU CAN IGNORE IT Operation Account Name Number Redial OK DND mv Ji JJ a po o Enterprise Phonebook hd Redial conv OOOO L Call List Hold Missed Calls mv o EN cca can IE SamI Dialed Calls ml SMS Call Forward Mute View Status count w LC Message Call Forward v count w Y 6 5 Soft Key Soft Keys Soft key is the key with below display in the LCD You can change it for your mind to the other features in many all kinds of status As below example when you dialing with someone the LCD display soft key is Send Del Empty End Empty means nothing in it Connecting Softkey Key Enable 3 of on g Transfer Connecting RingBack PLETE SILLS Transfer RingBack Call Fail ordered by position Empty Exit EndCall Transfer to Conference Call Waitinc 6 6 Dial Plan If you want to setup a dial plan you can click Dial Plan Send Key Or 9s O Dial Length No Dial Timeout ID Operation Prefix IP Address Description ITEM DECSRIPTION Send Key Select the default send key mode you want to use Dial Length Enable this feature will limit the dial length Default is 25 No Dial Timeout Setting the range with no dial timeout default is 5 Dial Rule Select the Add Rule button to add dial rule pls see as below detail ID Description IP fs Port Default 5060 5060 i
36. unt sip 4 Select one of the account you want to setting you can configure the following parameters Enable account Select Enable Number of lines Default is 2 Description description of this account Display Name The name displayed on the screen Authentication user the Authenticated users are matched with the SIP server The default With the same account Account the account matches with the SIP server extension number User pass word the user password matches with the SIP server SIP Server The primary SIP server all calls through this server Out Bound Server The out bound SIP server STUN Type Enable Disable STUN feature STUN Input STUN URL Auto Answer Enable Disable this account auto answer feature Note When you finish the setting you can press Save to make it work and then you can see the status icon in the LCD idle 2370 The parameters with the mark must be set Disable sip account 1 Select System setting Advanced setting 2 Enter the password required The default is empty 3 Select SIP Account sip 4 Select Enable account Disable 5 Select Save to saves settings 3 5 Basic Features 3 5 1 Making a Call Here are some easy ways to place a call on SayHi IP Phone 1 You can hear dial tone Place a call using Pick up the handset 2 Enter a number the handset 3 Press button default or wait 5s default then it send the
37. ure In the idle Open the Phone Status Diagnosis Press and hold 3 second to open Hardware Diagnosis MUTE MUTE feature is enabled if you press it while the conversation making on the phone 8 Functions Key Conference Redial Transfer Hold 9 Speaker Key Toggles the hands free speaker phone mode 10 Keypad Provides the digits letters and special characters in context sensitive applications Headset Key Toggles and indicates the headset mode Message Key Indicates and accesses voice messages Volume Key Adjusts the volume of the handset headset speaker and ringer 3 2 Phone Screen Display Features If the phone has successfully started up and after using the idle LCD display will show information as below mw DESCRIPTION o Enable this feature it will display AA at the top right corner Line Status There are four status as below a ESNIDISESRHBECE Disconnect the network b EB Account failed to register C Account successfully registered d lbs successfully registered and DND feature is enabled The DND icon also will display at the top right corner Soft Key Area Labels automatically to identity their context sensitive features Screen Top Icon The Screen Top Icon from left to right is e Handset Hand on status I e Hand on status B Hand on status B MUTE a Call B Forward ER Message B Lock MEM is unavailable 3 3 Basic Network Settings The phone supports Thr
38. very party Invite the transfer 1 When the transfer recipient answer the call press CONFERCENCE recipient into button or CONF on your phone conference in 2 Then the held one transfer recipient and you will be into a transterring conference and the LCD will display conference 00TA status Invite the third party 1 Press CONFERENCE button or CONF in an active call into a conference in a 2 Enter the third party number active call 3 After connected the third party press CONFERENCE button or CONF again establish a conference 1 when one phone line is holding on and the other line is busy with held line 2 Press CONFERENCE button or Press CONF Soft key 3 Press the held line s programmable button the 3 way Conference is enable 3 5 14 Voice Mail When the Phone get a voice mail from server it will light up the voice mail button Voice Mail 1 Press the Voice Mail button There has Voice Mail icon without is meme 2 Enter the User Password 3 It will login into the voice mail server You need to follow the IVR to do it 3 6 Advanced Settings 3 6 1 Using the phone book Enterprise Phone Book Search the Contacts 1 Press DIR in the idle status from Enterprise or press MENU or OK button gt Phone book gt Enterprise Phone Book Phone Book 2 Select Enterprise Phone Book press OK button 3 Press Find and input t
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