Que Centre 2.0 User`s Manual
Contents
1. Bulk Operations v Bulk Operations v Updated Support Que Centre January 06 2012 12 56 PM Support Que Centre November 03 2011 5 55 PM Cleaner Bill December 15 2011 11 12 AM User Joe October 26 2011 11 16 AM Support Que Centre October 26 2011 2 56 PM Export Work Orders v Requested User Joe January 05 2012 11 58 AM User Joe November 03 2011 11 13 AM User Joe November 02 2011 8 01 PM User Joe October 26 2011 11 16 AM User Joe October 25 2011 3 01 PM Export Work Orders v Copyright C amp S Companies 2011 QueCentre Version 2 0 582. Que Centre 2 0 User s Manual Rev 2013 Feb 25 Qua XG CENTRE web based solutions Que Centre 2 0 User s Manual Log In Screen Username Type your username Same as in previous version Password Type your password Same as previous version See User Account Screen for directions on changing your password Click Login If you have forgotten your password click Forgot Password and enter your username You will receive an e mail containing your password Que Que Centre Ne CENTRE TESTING SITE ONLY Work Order Preventive SESTER ce user Maintenance Password B Oo o e m Forgot Password User Account Screen Change Your Password System My Account Password Confirm password The password is chosen by the user The password will be the same password used in the previous version The password will not appear any time this screen is accessed but may be changed by typing a new password in provided spaces See Login Screen for directions on how to access your password if you have forgotten it My Account kelmoml0 yahoo com Coovriaht C amp S Companies 2011 QueCentre Yersion 2 0 58 OPTIONAL Set Favorites System My Account Favorite Service Area Users can choose a favorite service area This is the service area that will be the default selection on forms where you must select a department Make the selection from the drop down box Favorite Location Users can choose a favorite location This i
3. a favorite floor ground Room Select the room where the problem exists This may be filled in if a user has selected a favorite room Location Type the specific location where the problem exists For example in the corner of the room under the sink etc Description Type a detailed description of the problem Status Depending on your request and or district you may need to select a Status from the drop down menu Ex New New Transportation Request Additional Information There may be additional information required on the bottom half of the screen Fill out as appropriate Save Click the Save button to save and submit the work order you have entered Create New Work Order er In case of Emergency call Chris Contact Information eran ee Work Order List i Update amp Print Work Order Details Details service Area Maintenance a Di Camp East Campus j Beading Elementary School Fia 1st Floor om Classroom 101 h Location Fixed Asset Equipment Words 0 Characters 0 Fixed Assets No Records h Siili New EE Check the Status of Your Work Orders Work Orders View My Work Orders This screen shows new or in progress work orders that you have put in the system Number Indicates the number of a work order Clicking the number of a work order will take you to the Update Work Order Screen for that work order Status Indicates the current status of a work order work ord
4. ers that have been rejected or are closed will not appear Description Shows the Problem Description as it was entered on the Request Screen and indicates any special condition boxes checked by displaying an icon assigned to that special condition The names of the special conditions can be displayed by hovering over the icons Location Indicates the Building Floor and Room of the work order as they were entered on the Request Screen Updated Indicates the last person to act on the work order and the date time the action took place Requested Indicates the person who requested the work order and the date time of the request My Work Orders Create New Work Order Filters Type i Number Type Status Description Regular New use this form please whiteboard needs to be fixed N wewerfwaer Regular Completed Regular Completed Regular New The left front speakers are not working New the monitor by the printer has vertical lines going through it oy Find v Location Area Maintenance East Campus Elementary School 1st Floor Classroom 101 Area Maintenanc East Campus Elementary School 1st Floor Classroom 101 Area Maintenanc East Campus Elementary School 1st Floor Classroom 101 Area Technology East Campus High School 1st Floor Auditorium Area Technolog East Campus High School 2nd Floor Media Center Find v Assigned To Cleaner Bill
5. s the location that will be the default selection on forms where you must select an location Users will only see locations they are associated with Make the selections from the dropdown boxes Update Click the Update button to save any changes you have made My Account My Info My Favontes Please select your favorite service ores This ts the service area that well be the default selection on forms where you must select a iep srtrnent Favorite Service Area Maintenance Please select your favorite location This is the location that will be the default selection on forms where you must select an location Lar m East Campus i Building c Elementary School Floor ist Floor i Ro 1 F Classroom 101 Update Cancel Copyright CAS Companies 2011 QueCentre Version 2 0 58 Enter a Work Order Work Orders Create Work Order Work Order Contact Automatically entered based on your login Service Area Depending on your district you may need to choose which service area should be receiving this request Example Facilities IT Transportation This selection may change the selections that appear on the work order form customized for each department Make the selection from the drop down box Building Select the building in which the problem exists This may be filled in if a user has selected a favorite building Floor Ground Select the floor or grounds where the problem exists This may be filled in if a user has selected
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